Nordstrom Direct
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Nordstrom Direct Employees
Gazette Communications 2010 - Present
APAC Customer Services January 2009 - December 2010
Spherion June 2008 - January 2009
Nordstrom Direct March 2006 - April 2008
US Cellular April 1998 - September 2005
USCelluar 1997 - 2004
Skills
Call Center Development, Customer Service, Advertising, Call Center, Customer Satisfaction, Customer Retention, Coaching, Account Management, Team Building, Leadership, Process Improvement, Social Media, Employee Relations, Direct Marketing, Strategic Planning, Social Networking, Online Advertising, CRM, Cross-functional Team..., Recruiting, Customer Experience, Call Centers, Team Leadership, Social Media Marketing, Strategy, Performance Management, Training, Sales, Management, Leadership Development
Education
Kirkwood Community College 2004 — 2007
Business Administration and Management, General
Nordstrom Direct October 2012 - Present
Four Seasons Magazine 2009 - Present
Four Seasons May 2008 - Present
Freelance January 2007 - September 2013
BLDG Mgmt Co Inc/Joyce & Irving Goldman Family Foundation September 2004 - January 2005
Skills
Fashion, Apparel, Editing, Magazines, Styling, Microsoft Office, Fashion Shows, PowerPoint, Publicity, Fashion Writing, Trend Analysis
Education
Hampshire College 2002 — 2007
BA, Sociology; Moral Philosophy
New York University
Certificate, Arts Management
Starbucks October 2014 - Present
Moss Adams LLP July 2013 - October 2014
Moss Adams LLP October 2011 - June 2013
Zucker Media Group, Inc. March 2010 - November 2010
Nordstrom Direct January 2009 - March 2009
Skills
Accounting, US GAAP, Financial Reporting, Auditing, Finance, CPA, Internal Controls, Financial Analysis
Education
Seattle University 2008 — 2011
Bachelor's Degree, Accounting and Marketing Double Major
Pierce College at Fort Steilacoom 2006 — 2008
Associate's Degree, Business Administration and Management, General
The Redhead Salon March 2014 - Present
Skimpily Clawd August 2010 - Present
Ara Gallery & Interiors November 2011 - April 2014
Fisher Theatre Costume Shop August 2008 - May 2010
Nordstrom Direct February 2006 - August 2009
Education
Iowa State University 2008 — 2010
Iowa State University
Bachelor of Science, Apparel Merchandising
Kirkwood Community College
Associate of Arts, Apparel Merchandising
Concur June 2015 - Present
Schmetzer's Sporthaus October 2007 - Present
Concur November 2014 - June 2015
Concur October 2013 - November 2014
Concur Technologies September 2012 - October 2013
Nordstrom Direct September 2004 - July 2007
World Wide Movers October 1996 - September 2004
Skills
15+yrs. Accounting/..., •Successful..., •Detail oriented and..., •Able to monitor..., •Able to learn and..., •Managing books,..., •Customer relations;..., •Download drop ship..., Knowledge of Ecometry,..., AS400 and other..., ADP Payroll,, QuickBooks Pro, MS Office Suite (Word,..., Strong 10-Key/ data..., Salesforce.com, B2B, Chatter, Budgets, Accounts Payable, QuickBooks, Payroll, Accounts Receivable, Strategic Planning, Management, Expense Management, Microsoft Office, Customer Service, Analysis, Inventory Management, Leadership, Process Improvement, Concur, Expenses, Financial Reporting, Data Entry, Microsoft Word, Small Business, Sales, Microsoft Excel, Team Building, Employee Benefits, Account Management, Accounting, Training, Travel Management, Forecasting, Outlook, Expense Reports, Invoice Processing, Cold Calling
Education
Kaplan University 2011 — 2013
Bachelor of Science (BS), Accounting
Skagit Valley College 1994 — 1996
Associate of Arts (AA), General Studies
United Fire Group January 2014 - Present
Hinton construction/ 101 gastropub 2013 - Present
Nordstrom Direct September 2012 - September 2013
Soccer Master January 2012 - September 2012
Skills
Customer Service, Inventory Management, Retail, Microsoft Office, Sales, Inventory Control, Microsoft Excel, Microsoft Word, Time Management, Supervisory Skills, Customer Satisfaction, Outlook, Team Building, Management, Merchandising, Data Entry, Team Leadership, Leadership, Project Management, Payroll, Data Analysis
Education
Marquette University 2007 — 2011
Criminology
Xavier High School 2004 — 2007
GED
Nordstrom Direct February 2015 - Present
Nordstrom April 2013 - February 2015
Nordstrom February 2012 - March 2013
zulily November 2011 - January 2012
Spokane Club January 2011 - August 2011
Spokane Club June 2010 - August 2011
Magnuson Hotels February 2010 - April 2010
Nordstrom May 2009 - September 2009
Nordstrom 2006 - 2009
Skills
Customer Service, Management, Customer Retention, Interpersonal..., Event Planning, Social Media, Social Media Marketing, Outlook, PowerPoint, Microsoft Word, Merchandising, Microsoft Excel, Microsoft Office, Public Speaking, Retail, Fashion, Time Management, Sales, Email Marketing, CRM, Marketing, Marketing Strategy
Education
Gonzaga University - School of Business Administration 2005 — 2009
Business Administration, Marketing, Minor in Art
Gonzaga University Firenze 2007 — 2008
Business Administration, Marketing, Art
Eastside Catholic High School 2001 — 2005
High school Diploma
The Container Store March 2015 - Present
Nordstrom February 2013 - March 2015
Nordstrom November 2012 - February 2013
Nordstrom February 2012 - November 2012
Nordstrom June 2011 - February 2012
Nordstrom February 2010 - June 2011
Nordstrom Direct June 2004 - February 2010
Skills
Retail Sales, Shrinkage, Retail, Store Operations, Inventory Management, Driving Results, POS, Customer Service, Customer Service..., Customer Service..., Department Budgeting, Visual Merchandising, Store Management, Inventory Control, Microsoft Word, Team Leadership, Team Building, Time Management, Leadership, Hiring, Sales, Customer Experience, Customer Satisfaction, Employee Training
Education
Iowa Central Community College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Radio and Television Broadcasting Technology/Technician
The University of Iowa Hospitals and Clinics February 2013 - Present
The University of Iowa Hospitals and Clinics May 2007 - January 2013
Nordstrom Direct July 1997 - May 2007
Skills
Computer Hardware, Computer Repair, Computer Maintenance, Printers, Dell Computers, Software Installation, Printer Repair, Laptop Repair, Operating Systems, Windows 7, Windows XP, Lexmark Printers, HP Printers, Video Conferencing, Windows 2000, Microsoft Office, Zebra Printers, Hospital IT Support, Laptops, XP, Active Directory, HP, Troubleshooting, Remote Desktop, Workstations, Servers, Help Desk Support, Healthcare Information...
Education
Kirkwood Community College 2002 — 2004
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
University of Iowa
Anthropology
Nordstrom Direct April 2013 - Present
Nordstrom May 2000 - Present
Skills
Microsoft Office 2007, QuickBooks, Research, Financial Forecasting, Scheduling, Office Machines, Customer Service, Bank Reconciliation, Order processing and..., Budget Process, Order Fulfillment, Meeting Preparation, Process Scheduler, Office Equipment, Marketing, Marketing Communications, Brand Management, Retail, Fashion, Recruiting, Visual Merchandising, Event Planning
Education
North Seattle College
Walla Walla Community College
Walla Walla High School
High School Diploma
North Forty March 2015 - Present
Nordstrom Direct November 2011 - March 2015
Spielman's Event Services November 2010 - August 2011
Skills
Social Media Marketing, Event Planning, Microsoft Word, PowerPoint, Social Media, Microsoft Excel, Photoshop, Creative Writing, Public Speaking, InDesign, Illustrator, Outlook, Multimedia, Planning & Execution of..., Employee Training, Communication, Creative Skills, Adobe Creative Suite, Proofreading, Copywriting
Education
Mount Mercy University 2008 — 2011
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
Nordstrom Direct November 2012 - Present
zulily August 2010 - November 2012
ITT Technical Institute June 2009 - January 2011
Golden West College August 2005 - May 2008
Raw 7 August 2005 - December 2007
Skills
Photoshop, Illustration, Graphic Design, Illustrator, InDesign, Flash, Dreamweaver, Graphics, Flash Animation, College Teaching, High-end Retouching, Typography, Creative Direction, Editing, Photo Retouching, Project Management
Education
University of Hartford 2013 — 2015
Master's Degree, Illustration, 4.0
Otis College of Art and Design 1999 — 2003
Bachelor's Degree, Illustration, 3.34
Marywood University 2012 — 2012
Master's Degree, Illustration
Armed & Readi August 2014 - Present
Jodi K's Boutique 2010 - Present
TREND Magazine January 2014 - Present
Cosmopolitan/Seventeen Magazine May 2015 - August 2015
Nordstrom Direct December 2014 - May 2015
The Fashion Show November 2014 - May 2015
CySquad August 2013 - November 2013
Skills
Fashion Shows, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Social Media, Window Displays, Retail Sales, Time Management, Sales, Magazines, Photo Shoots, Facebook, Teamwork
Education
Iowa State University 2012 — 2016
Bachelor of Science (BS), Apparel Merchandising, Sophomore
London College of Fashion 2014 — 2014
Fashion Business, Summer School
Nordstrom Direct January 2015 - Present
Simply Measured April 2014 - December 2014
Institute Of Translational Health Sciences October 2012 - March 2014
UW ICRC June 2007 - October 2012
Joint Program in Infectious Disease and Virology, University of Washington and Fred Hutchinson Cance December 2004 - June 2007
Skills
Microsoft Excel, Microsoft Access, SQL, HTML, CSS, JavaScript, PHP, SPSS, Python, VBScript, Analysis, Data Analysis, Databases, Access, VBA, Microsoft SQL Server
Education
Michigan State University 1999 — 2004
Bachelor's degree, Biosystems Engineering
DoubleBear Productions February 2014 - Present
DoubleBear Productions August 2013 - Present
Nordstrom Direct November 2013 - January 2014
Shea Homes September 2010 - November 2013
Skills
HTML, CSS, JavaScript, jQuery, JIRA, Git, Web Development, Web Design, AJAX, JSON, Photoshop, Project Management, Department Budget..., Personnel Management, Sublime Text, Notepad++, Microsoft Excel, Version Control Tools, XHTML, Mac OS, Windows, Cross-browser..., DOM, DHTML, Quality Assurance, Testing, Scrum, Agile Methodologies
Education
North Seattle Community College 2009 — 2010
Associate of Arts (A.A.)
Nordstrom Direct February 2015 - Present
Nordstrom Direct January 2014 - January 2015
Nordstrom Direct September 2012 - January 2014
Nordstrom Merchandise Information January 2012 - September 2012
Spanish Wells Golf and Country Club January 2009 - June 2010
Skills
Eliciting Requirements..., Writing User Stories, Agile Scrum Project..., Business Process Mapping, Stakeholder Management, User Acceptance Testing, Wireframes, Requirements Analysis, Logical Data Modeling, Event Planning, Customer Service, JIRA, Merchandising, Inventory Management, Retail, Microsoft Excel, Quality Assurance, Agile Methodologies, Scrum, Analysis, Business Analysis, E-commerce, Management
Education
Florida Gulf Coast University 2006 — 2010
B.A. Political Science, Manga Cum Laude
Nordstrom Direct August 2014 - Present
United States Air Force May 2013 - Present
Bath and Body Works 2012 - 2013
Jamba Juice June 2007 - June 2012
Skills
Customer Service, Video Production, Video Editing, Creative Writing, Social Media Marketing, News Writing, Digital Photography, Team Leadership, Leadership, Marketing, Social Media, Event Planning, Microsoft Word, Facebook
Education
University of Washington 2010 — 2012
Bachelor's degree, Communication and Media Studies
Green River Community College 2008 — 2010
Associate's degree, General Studies
Perfect Teeth March 2013 - August 2014
Dental Hygienist August 2012 - March 2013
Nordstrom Direct May 2008 - March 2013
Skills
Digital Radiography, Cancer Screening, Local Anesthesia, Patient Education, Periodontal Disease, Dentrix, Cpr Certified, Preventive Medicine, Continuing Education, SRP, Nutrition, Highly personable, Compassion
Education
Kirkwood Community College 2008 — 2012
Associate's degree, Dental Hygiene/Hygienist
Kirkwood Community College August 2010 - Present
Channel Fusion April 2014 - July 2015
Ralston Foods April 2009 - August 2009
Nordstrom Direct October 2007 - June 2009
Kirkwood Community College September 2003 - May 2007
Broderbund February 1999 - February 2002
Skills
Visual Basic, Programming, Databases, SQL, Web Development, Teaching, Java, HTML, JavaScript, PHP, CSS, Windows, Troubleshooting, Computer Science, Microsoft Office, Eclipse, Microsoft Excel, XHTML, Computer Hardware, Windows 7, Microsoft SQL Server, ASP.NET
Education
University of Northern Iowa 2009 — 2014
MS, Computer Science
Mount Mercy College 2007 — 2009
BS, Computer Science, 3.68
Kirkwood Community College 2003 — 2007
AAS, Computer Programming
Mercy Medical Center June 2014 - Present
Penn Center September 2013 - February 2014
hibu March 2007 - January 2012
Nordstrom Direct March 2005 - March 2007
Skills
Computers, Customer Service, Direct Patient Care, Microsoft Office, Typing, Retail, Employee Training
Education
Mount Mercy College 2012 — 2014
Bachelor's Degree, Social Work
Kirkwood Community College 2001 — 2004
Associates of Arts, Criminal Justice and Human Services
Nordstrom Direct May 2014 - Present
Xerox June 2012 - February 2014
Macys October 2006 - July 2012
Skills
Sales, Customer Service, Retail, Merchandising, Visual Merchandising, Retail Sales, Inventory Management, Loss Prevention, Fashion, Time Management, Cashiering
Education
Grays Harbor College 2004 — 2006
Associate of Arts (A.A.), Criminal Justice and Corrections
Nordstrom Direct February 2015 - Present
Nordstrom Direct February 2012 - 2015
OnRequest Images June 2011 - January 2012
OnRequest Images August 2009 - June 2011
Education
University of Washington
BA, IAS Communications
Green River Community College
AA, Business
Nordstrom August 2013 - Present
Nordstrom August 2009 - Present
Nordstrom Direct July 2010 - January 2011
Smart Circle International June 2007 - September 2009
Skills
Fraud Detection, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Direct Marketing, Events Coordination, Executive..., Credit, Banking, Leadership, Troubleshooting, Operations Management, Marketing, Sales, Team Building, Strategic Planning, Account Management, Budgets, Microsoft Office, Social Media, Event Planning
Education
Mount Mercy College 2013 — 2015
Bachelor of Business, Marketing
Kirkwood Community College 2012 — 2013
Associate of Science (AS), Business Management and Marketing
University of Northern Iowa 2005 — 2006
Zion Lutheran Church May 2014 - Present
Robert Half September 2013 - April 2014
KESHAV CONSTULTING SOLUTIONS, LLC, September 2012 - February 2013
VERIZON BUISNESS August 2007 - December 2010
ROBERT HALF INC. April 2007 - August 2007
Nordstrom Direct April 2006 - October 2006
H&R BLOCK September 2005 - April 2006
Coe College 1998 - 1999
Coe College 1998 - 1999
Skills
Project Management, Customer Service, PowerPoint, Training, Leadership, Microsoft Excel, Process Improvement, Operations Management, Payroll, Microsoft Word, Management, Outlook, Accounts Payable, Analysis
Education
Mount Mercy University 2011 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Mount Mercy University 1996 — 2002
BBA, Business Administration
George Washing High School
Centro, Inc. March 2012 - Present
Nordstrom Direct August 2011 - February 2012
Nordstrom Direct August 2011 - February 2012
Skills
HR Policies, Employee Relations, Employee Benefits, New Hire Processes, New Hire Paperwork, I-9 Compliance, HR Reports, Customer Service, Recruiting, Account Reconciliation, Microsoft Office, Microsoft Excel, Adobe Acrobat, Microsoft Publisher, Open 4, Benefits Administration, COBRA, Leadership, Job Descriptions, Interviews, Hiring, Onboarding, Training, Management, Applicant Tracking..., Taleo, Human Resources, Job Fairs, Talent Acquisition, Resume Writing
Education
Kirkwood Community College 2002 — 2005
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Washington High School
NCS Pearson May 2013 - Present
Rockwell Collins January 2011 - May 2013
Rockwell Collins August 2007 - January 2011
Nordstrom Direct May 2006 - August 2007
McCleod USA September 2002 - May 2006
Skills
Program Management, Project Management, Leadership, Management, Process Improvement, Software Documentation, Team Building, Earned Value Management, MS Project, Training, Analysis, Change Management, Time Management, Six Sigma, Sales, Public Speaking, Microsoft Office, Microsoft Excel, Systems Engineering, Product Development, CRM, Requirements Management, Project Planning, Customer Service, SAP, Multilingual, Arabic, Negotiation, Presentations, Networking, Customer Service..., Business Analysis, Inventory Management, Account Management, Team Leadership, PowerPoint, SharePoint, Outlook, Teamwork, Microsoft Word, Budget, Personal Training, Coaching, Engineering, Aerospace, Avionics, Sales Operations, ClearQuest, Proposal Writing, Marketing Strategy
Education
Mount Mercy University 2009 — 2012
MBA, Master of Business Administration
University of Iowa - Henry B. Tippie College of Business 2004 — 2006
Bachelor in Business, Marketing
Kirkwood Community College 2002 — 2004
Marketing
Essence August 2015 - Present
Essence February 2015 - August 2015
Nordstrom Direct December 2012 - January 2015
Nordstrom June 2011 - December 2012
360i - Digital Marketing Agency January 2010 - January 2011
360i - Digital Marketing Agency September 2009 - December 2009
360i June 2009 - September 2009
Harper's Bazaar August 2008 - December 2008
Skills
Online Marketing, SEM, Direct Response, Digital Marketing, Excel, Microsoft Office 2007, Customer Acquisition, Performance Based..., CoreMetrics, Omniture, Google Analytics, Media Planning, Media Buying, Interactive Marketing, Data Analysis, CPA, CPL, Paid Search Strategy, Mobile Advertising, Mobile Marketing, iPad, Retargeting, Digital Strategy, Digital Media, Traditional Media, Social Media Marketing, Blogosphere, Online Advertising, Google Adwords, Flash, Rich Media, Video, Display Advertising, Marketing, Microsoft Excel, Advertising, Content Strategy
Education
Fashion Institute of Technology
Bachelor of Science, International Fashion Merchandising Management
Fashion Institute of Technology
Associate of Applied Science, Fashion Merchandising Management
Gold Wing Road Riders Association (GWRRA) July 2015 - Present
Personal Freelance January 2007 - Present
Caliber Signs & Graphics April 2015 - June 2015
Nordstrom Direct November 2014 - January 2015
Cady Auction Gallery and Appraisal January 2013 - November 2014
Concept Studios, LLC. November 2011 - October 2012
Midamar Corporation July 2011 - October 2011
ISU College of Design Photography Lab January 2011 - May 2011
ISU College of Design Print Lab August 2008 - May 2011
Skills
Photography, Digital Photography, Illustrator, Photoshop, Image Manipulation, Graphic Design, Illustration, Microsoft Office, Adobe Creative Suite, Drawing, Custom Facebook Pages, Apple Aperture, Typing, Filing, Studio Photography, Color Correction, Image Editing, Art, Post Production, Photo Restoration, Logo Design
Education
Iowa State University 2007 — 2011
Bachelor of Fine Arts (B.F.A.), Photography and Computer Graphics
John F. Kennedy High School 2003 — 2007
GED
Luther College August 2011 - Present
Luther College August 2011 - Present
Luther College August 2011 - Present
Nordstrom Direct May 2012 - August 2013
Education
Luther College 2011 — 2015
POP August 2011 - Present
Nordstrom February 2011 - August 2011
Clearwire October 2009 - November 2010
Maxim Healthcare Services May 2009 - September 2009
Robert Half International- OfficeTeam February 2007 - October 2008
Nordstrom Direct January 2006 - January 2007
Nordstrom May 2005 - January 2006
Skills
Business Networking, Staff Development, Interview Preparation, Recruiting, Sales, Human Resources, Applicant Tracking..., Marketing, Business Development, Leadership, Staff Retention, CRM, Internet Recruiting, Talent Acquisition, Employee Relations, Sourcing, College Recruiting, Technical Recruiting, Interviews, Management
Education
Gonzaga University 2001 — 2005
Businss Administration, HR and Marketing
Freelance Fashion Stylist 2009 - Present
Nordstrom Direct January 2014 - Present
NativeLA 2010 - Present
VEDA January 2013 - January 2014
Milk Boutique August 2009 - August 2012
New York Fashion Week September 2012 - 2012
StyleMint August 2012 - 2012
Otis School of Design 2010-2011 September 2010 - May 2011
Vice Magazine 2007 - 2008
Skills
Freelance styling, Photoshop, Photography, Social Media Marketing, Public Relations, Advertising, Research, Event Management, Drawing, Brand Management, Printmaking, Sculpture, Art History, Jewelry Design, Fashion, Merchandising, Blogging, Graphic Design, Trend Forecasting, Styling, Apparel, Social Media
Education
Parsons School of Design 2012 — 2014
Associate of Arts and Sciences (AAS), Fashion Marketing
Sothebys Institute 2011 — 2011
summer program; art business
Pratt in VeniceSummer 2009 2010 — 2010
Bachelor of Fine Arts (BFA), Fine and Studio Arts, 4.0
Pratt Institute 2005 — 2009
BFA, Fine Arts: Drawing, 3.87
Microsoft September 2011 - Present
Microsoft April 2010 - April 2011
Amazon.com April 2009 - February 2010
Nordstrom Direct December 2004 - January 2009
Diadora America Inc. September 2000 - August 2004
Progressive International Corporation August 1998 - August 2000
Pacific Trail July 1997 - July 1998
Skills
Excel, Retek Merchandising..., Galvin, Ecometry, RDW, Access, PowerPoint, Inventory Management, Vendor Relations, Apparel, Microsoft Excel, Merchandising, Retail, Outlook, Team Building, Cross-functional Team..., Forecasting, Microsoft Word, Business Analysis, Procurement, Data Analysis, Vendor Management, Analysis, Project Planning, Customer Service, Software Documentation, Supply Chain, Process Improvement, Program Management, Leadership, Management
Education
Pacific University
BA, Business Admin - Management & Spanish
The University of Montana
I did not earn my degree from The University of Montana. Transferred to Pacific my junior year., General Studies
TaylorMade-adidas Golf Company January 2014 - Present
Nordstrom Direct July 2012 - October 2013
Nordstrom February 2012 - July 2012
CeloNova BioSciences, Inc. June 2011 - January 2012
The Wine Loft-Carlsbad June 2011 - January 2012
Loyola Marymount University August 2009 - May 2011
SOA Software June 2010 - August 2010
Nexeon Medsystems May 2009 - July 2009
Skills
Analysis, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Outlook, SharePoint, QuickBooks, Access, Process Improvement, Financial Reporting, Management
Education
Loyola Marymount University 2007 — 2011
BBA, Concentrations in Finance and Information Systems Quantitative Management
GNC 2010 - Present
Avon Products Inc. August 2008 - October 2009
Jegs February 2008 - June 2008
The Longaberger Company November 2002 - February 2008
Nordstrom Direct May 1995 - November 2002
Victoria's Secret 1993 - 1995
Skills
Leadership, Logistics, Operations Management, Management, Budgets, Team Building, Warehousing, Inventory Control, Cross-functional Team..., Inventory Management, Start-ups, Strategic Planning, E-commerce, Sales, Warehouse Management, Negotiation, Distribution Center..., Transportation, P&L Management, Customer Service, Retail, P&L, Supply Chain..., Process Improvement, Logistics Management, Transportation..., Reverse Logistics, Supply Chain Operations, Change Management, Strategy, Employee Relations, Supply Management, Leadership Development, Operational Excellence, Continuous Improvement, Executive Management, 3PL, Supply Chain Management, Supply Chain
Education
Ohio Dominican University 1989 — 1993
BA, Poli Sci
Neiman Marcus August 2014 - Present
U.S. Cellular July 2006 - November 2013
US Cellular July 2006 - November 2013
Nordstrom Direct March 2004 - February 2006
Kirkland's, Inc. July 2000 - November 2001
Victorias Secret Stores November 1998 - July 2000
Zales Jewelers February 1997 - July 1999
Kohl's Department Stores July 1996 - February 1997
Skills
Telecommunications, Wireless, Call Centers, Cellular Communications, Customer Satisfaction, Troubleshooting, Customer Experience, Microsoft Office, Aspect, eWFM, Genesys, Retail, Retail Sales, Marketing Strategy, Retail Marketing, Sales Management, Team Management, Employee Training, Customer Service, Customer Support, Project Planning, Personal Shopping, Creative Problem Solving, Collaboration Solutions, Methodical, Method Development, Team Facilitation, Organization, Creation Of Training..., ACD, Call Center Development, Inbound Marketing
Education
Mount Mercy College 2003 — 2006
Bachelor of Science, Business
Kirkwood Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Bridge Partners August 2015 - Present
presleythompson.com November 2012 - Present
Blend November 2013 - April 2015
Avanade November 2012 - November 2013
Nordstrom Direct June 2012 - October 2012
VML February 2012 - June 2012
frog November 2011 - December 2011
Wunderman July 2011 - November 2011
DIRECTV February 2011 - May 2011
MTV Networks August 2006 - October 2009
Skills
Nutrition, Wellness, Adrenal Fatigue, Wellness Coaching, Stress Management, Lifestyle Coaching, Supplements, Holistic Health, Wellbeing, Nutritional Counseling, Weight Management, Metabolic Typing, Detoxification, Cleansing, Candida, Project Management, User Experience, Digital Media, Digital Strategy, Creative Direction, Interaction Design, Web Design
Education
Institute for Integrative Nutrition 2012 — 2013
Certified Health Coach
CHEK Institute 2009 — 2009
Holistic Lifestyle Coach, Level 1
HealthExcel 2009 — 2009
Certified Metabolic Typing Advisor
Parsons School of Design 2001 — 2003
MFA
Primary care physician center October 2014 - Present
TravelCenters of America June 2010 - November 2011
Ross Holdings Llc August 2008 - May 2010
Nordstrom Direct February 2003 - November 2007
Baxter International Inc. January 2002 - February 2003
Skills
Leadership, Medical Assisting, Administrative Office..., PC, Microsoft Office, Multi Tasking, Teamwork, Team Leadership, Energetic Self-Starter, Dedicated Professional, Highly motivated..., Skilled Communicator, Passion for Helping..., Customer Service, Patient Education, Healthcare, Venipuncture, Front Office, Back Office, Medical History, Interviews, Public Relations, Organizational..., Loyal, Filing, Health Insurance, Medical Terminology, Medical Billing, Medical Coding, Medical Records, Typing, Data Entry, Data Management, Clinical Pharmacology, Human Anatomy, Human Physiology, Pathophysiology, Compassion, Empathy, Caring, Dependable Team Player, Ingenuity, Integrity, Healthcare Professional, Medical Staff Relations, Human Resources, Compliance, Microsoft Excel, Microsoft Word, Great Motivator
Education
Herzing University Online 2014 — 2016
Bachelor's degree, Healthcare Management
Herzing University Online 2012 — 2014
Associates, Medical Office Management/Administration, 3.9
Herzing University-Online 2012 — 2013
Diploma, Medical/Clinical Assistant, 4.0
John F. Kennedy High School 1999 — 2000
H.S. Diploma, High School/Secondary Diplomas and Certificates
Nordstrom Direct March 2013 - Present
Nordstrom Direct October 2012 - March 2013
Godfather's Pizza January 2009 - October 2012
Washington Aquatic Center May 2005 - September 2010
Skills
Creative Problem Solving, Time Management, Customer Service, Cleaning, Organization, Critical Thinking, Strategic Planning, People Skills, Self Management, Highly motivated..., Team-oriented, Communication, Compliance, Coaching, Employee Training, Mentoring, Teamwork
Education
Kirkwood Community College 2010 — 2012
Associate of Science (A.S.), Business Administration and Management, General
Nordstrom Direct September 2014 - Present
Bobbi Brown Cosmetics September 2013 - Present
Kelly Zhang May 2013 - Present
The Wall Group March 2013 - Present
Esquire magazine September 2014 - September 2014
Amazon June 2014 - June 2014
Chella October 2013 - March 2014
Haney February 2014 - February 2014
Next Door Magazine February 2014 - February 2014
NAHA January 2014 - January 2014
Skills
Beauty, Entertainment, Broadcast Journalism, Apparel, Fashion Shows, Photo Shoots, Styling, Visual Merchandising, Event Planning, Blogging, Merchandising, Trend Analysis, Facebook, Press Releases, Social Media, Retail, Public Relations, Fashion, Promotions, Social Networking, Event Management, Word, PowerPoint, Advertising, Writing, Marketing, Beauty Industry
Education
San Francisco Institute of Esthetics and Cosmetology 2015 — 2015
Master Aesthetician/Esthetician
Make-up Designory 2013 — 2013
Multimedia Make-Up Artistry
UCLA 2010 — 2011
Journalism Certificate, Broadcast Journalism
Chapman University 2005 — 2009
Bachelor of Science, Business Administration and Marketing
Wireless Universe February 2013 - Present
Self-employed May 2012 - Present
Nordstrom Direct December 2012 - December 2012
Pizza Ranch April 2007 - November 2012
Skills
Customer Service, Management, Sales, Commercial Photography, Graphic Design, Retail, Inventory Management, Image Manipulation, Art, Advertising
Education
Hawkeye Community College 2010 — 2012
Associate's degree, Professional Photography
Atlantic High School 2006 — 2010
High School Diploma, Diploma
Nordstrom Direct November 2010 - December 2010
Vangent, Inc. March 2010 - July 2010
ARAMARK Refreshment Services February 2009 - April 2010
Spherion June 2009 - July 2009
Border States Electric Supply May 2004 - August 2007
IntelliQuick Delivery, Inc. March 2003 - February 2004
arizona title delivery January 1998 - March 2003
white technology June 1997 - January 1998
John Deere May 1972 - August 1987
Education
Kirkwood Community College 1969 — 1970
accounting
Government Technology Research Alliance (GTRA) March 2010 - Present
Menards Inc. January 2009 - September 2009
Nordstrom Direct October 2007 - September 2008
American Lady Yacht Cruises Inc. March 2006 - December 2007
Skills
Leadership, Strategy, Business Development, Operations Management, Sales, Security, Business Planning, Business Strategy, Forecasting, Employee Training, Customer Satisfaction, Networking, Advertising, Troubleshooting, Event Planning
Education
Iowa State University - College of Business 2000 — 2006
BA Business Management, Business Management
University of Minnesota-Twin Cities 1999 — 2000
Pre-Law
Nordstrom Direct April 2015 - Present
WhitePages April 2012 - December 2014
First Script October 2009 - June 2011
Intuit December 2007 - April 2009
AppleOne Employment Services March 2007 - November 2007
Old Navy July 2006 - March 2007
Afni, Inc June 2005 - July 2006
Century 21 Heritage October 2003 - November 2004
INFONXX June 2002 - July 2004
Skills
Bilingual-English/Spanis..., Debugging, Outlook, Multi-line Phone, Web Chat, Social Networking, Customer Service, Microsoft Office
Education
Pima Community College 2000 — 2002
Liberal Arts
Kirkwood Community College Department AssistantKirkwood Community CollegeJuly 2015 - Present
Waypoint Services December 2014 - March 2015
Nordstrom Direct August 2004 - October 2009
Skills
PowerPoint, Microsoft Office, Microsoft Word, Time Management, Data Entry, Critical Thinking, Access, Teamwork, Telephone Skills, Facebook, Administrative..., Spreadsheets, Cashiering, Office Administration, Outlook, Administrative..., Razors Edge, Online Data Entry, Filing, Microsoft Excel
Education
Kirkwood Community College 2013 — 2015
Associate of Arts and Sciences (AAS), Administrative Assistant
Kirkwood Community College 2010 — 2013
Associate of Arts and Sciences (AAS), Management
Kirkwood Community College 2010 — 2013
Certificate, Technical Accounting
Kirkwood Community College 2010 — 2013
Certificate, Human Resources
Nordstrom December 2014 - Present
Freelance Clients January 2008 - Present
REI April 2010 - July 2013
Nordstrom January 2005 - December 2007
Nordstrom Direct October 2003 - December 2004
Seattle Art Museum October 1999 - October 2002
The Seattle Times November 1998 - October 1999
Skills
Editing, Proofreading, Catalogs, Content Management, Copy Editing, Web Content, Direct Marketing
Education
James Madison University 1992 — 1996
BA, English/Anthropology
Golfsmith International July 2008 - October 2012
Charming Shoppes January 2006 - July 2008
Retail Brand Alliance 2000 - 2004
Nordstrom Direct February 1997 - September 2000
Clothestime 1994 - 1996
Skills
Merchandising, Retail, Apparel, Trend Analysis, Visual Merchandising, Fashion, Trend, Sportswear, Inventory Management, Strategy, Market Research, Footwear, Merchandise Planning, Leadership, Private Label, Knitwear, Store Management, Retail Buying, Multi-channel Retail, CPFR, Profit
Education
Fashion Institute of Technology 1972 — 1974
Associates, Fashion Buying and Merchandising
WorkSource, Inc April 2015 - Present
Home September 2014 - April 2015
HD Supply Waterworks March 2012 - July 2014
Nordstrom Direct November 2011 - February 2012
Matheson Tri-Gas April 2010 - August 2011
Matheson Tri-Gas July 2008 - April 2010
Cedar Rapids Welding Supply January 1996 - July 2008
Skills
Supervisory Skills, Purchasing, Receiving, Inventory Control, Forklift Operator, Hand Tools, Power Tools, Training Skills, Cash Handling, Clerical Duties, Phone Skills, Customer Service, Pricing, Demonstration Skills, Advertising, Merchandising, Invoicing, Calculations, Accounts Receivable, Resolution, Problem Solving, Assisting, Complaint Handling, Internet, Independent, Concentration, Windows 95, AS400, Troubleshooting, Business Communications, Order Entry, Preparation, Office Equipment, Planning, Corporate Policies, Warehousing, Driving, Common Sense, Interpretation, Documentation, Safety Management, Plant Maintenance, Business Correspondence, Written Skills, Diagrams, Listening Skills, Electronic Security..., Outlook, Collaborative, Customer Relations
Education
Kirkwood Community College 2011 — 2012
Certificate, Business Computing Professional
Metro High School 1987 — 1987
GED, General
Marion High School 1983 — 1985
Nordstrom Direct February 2013 - June 2014
POSSIBLE December 2010 - February 2013
Zaaz December 2010 - November 2012
Conover Tuttle Pace 2010 - 2010
PSU College of Education 2010 - 2010
Coldwell Banker Residential Brokerage 2006 - 2009
Skills
Google Analytics, Web Analytics, Omniture, Digital Marketing, Digital Strategy
Education
University of Washington 2014 — 2014
Master's degree, Elementary Education
Penn State University 2006 — 2010
BA, Advertising/PR, Psychology
www.carolynshauck.com January 2010 - Present
Gymboree May 2007 - December 2009
Mission Learning Center September 2006 - May 2007
Nordstrom Direct August 2000 - January 2006
Microsoft Corporation April 1999 - July 2000
Skills
Copywriting, Copy Editing, Research, Direct Marketing, E-commerce, Marketing, Online Marketing, Editorial, Direct Mail, Email Marketing, Social Media, Blogging, Editing, Content Strategy, Creative Direction, Creative Writing, Writing, Social Media Marketing, User Experience, InDesign
Education
Goddard College 2003 — 2005
MA, Writing and Child Psychology
University of California, Santa Cruz 1990 — 1994
BA, Modern Literature
Chasing Fireflies November 2012 - Present
Susan Wells Design January 2011 - Present
Direct Mail Design September 2008 - December 2010
Macy's Northwest May 2006 - May 2008
Susan Wells Design 2005 - 2006
Nordstrom Direct June 2002 - May 2005
Eddie Bauer 1994 - 2001
Mervyns April 1980 - August 1988
gimbels midwest 1975 - 1980
Skills
Photo Editing, Web Design, Layout, Art Direction, Fashion, Catalogs, Direct Mail, InDesign, Mac, Creative Direction, Graphic Design, Dreamweaver, Graphics, Advertising, Concept Development, Word, Photoshop, Image Editing
Education
Seattle Central College 2008 — 2011
web design
St. Martin's School of Art 1975 — 1976
course work, fashion illustration
Parsons School of Design 1971 — 1974
BFA, fashion illustration
New School for Social Research
liberal arts
Perkins & Marie Callender's, LLC April 2009 - Present
Nordstrom June 2015 - August 2015
Nordstrom November 2014 - June 2015
Hill Vintage & Knits June 2014 - August 2014
The Children's Place May 2013 - August 2013
The Play & Learn Children's Center September 2012 - May 2013
Nordstrom Direct May 2012 - August 2012
Skills
Sales, Customer Service, Time Management, Fashion, Microsoft Office, Merchandising, Event Planning, Social Networking, Styling, Visual Merchandising, Apparel, Retail
Education
Iowa State University 2012 — 2015
Bachelor of Science, Apparel Merchandising
Lorenzo de Medici 2014 — 2014
Bachelor's Degree, Apparel Merchandising
University of Iowa 2011 — 2012
Nordstrom Direct February 2015 - Present
Saks Fifth Avenue January 2013 - February 2015
Robin Ruth USA May 2010 - September 2012
Ann Taylor LOFT May 2009 - May 2010
Ralph Lauren January 2009 - May 2009
Skills
Microsoft Office, Outlook, Ned Graphics, Flash Animation, U4ia, Visual Merchandising, Product Marketing, Styling, Mac, Photoshop, Textiles, Fashion, Apparel, Retail, Microsoft Excel, Brand Development, Social Networking
Education
Fashion Institute of Technology 2007 — 2009
Bachelor of Fine Arts (B.F.A.), Fabric Styling and Textile Development, 3.75
Fashion Institute of Technology 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Fashion Merchandising Management, 3.7
Target November 2014 - Present
The University of Iowa October 2014 - December 2014
Alliant Energy April 2014 - August 2014
OfficeTeam August 2013 - March 2014
Nordstrom Direct January 2012 - May 2013
Nordstrom Direct April 2010 - January 2012
Nordstrom Direct November 2010 - November 2011
jewel-osco May 2008 - December 2009
Presbyterian Homes April 2009 - April 2009
Resurrection Health Care February 2009 - February 2009
Skills
Customer Service, Data Entry, Typing 40 - 60 WPM, Written & Oral..., Microsoft Word, Microsoft Office, Microsoft Excel, Peer Mentoring, Taking Customer Feedback, Call Centers, Contact Centers, Medical Terminology, Medical Coding, HIPAA, Facebook, Time Management, Human Anatomy, Psychology, Problem Solving, Working With Children, Business Writing, Text Editing, Fact Finding, Group Presentations, Teamwork, Social Media, Medical Records, Medical Billing, Peer Reviews, File Management, Textiles, FMLA, Fashion, Fashion Writing, Outlook, 10 Key, Critical Thinking, PowerPoint, Telephone Skills, Employee Training, Phone Etiquette, Inventory Management, Filing, Retail
Education
University of Iowa 2014 — 2016
Bachelor's Degree, Health and Human Studies
Oakton Community College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Technology/Technician
Little Falls Community High School 2000 — 2004
High School
L'Oréal May 2015 - Present
EILEEN FISHER February 2012 - October 2014
Eileen Fisher June 2008 - January 2012
Kenneth Cole Productions January 2005 - April 2008
Kenneth Cole Productions August 2003 - December 2005
Nordstrom Direct October 2002 - July 2003
Nordstrom Direct October 2000 - September 2002
Skills
E-commerce, Merchandising, Retail, Web Analytics, Fashion, Email Marketing, Online Advertising, Social Media Marketing, SEO, SEM, Direct Mail, Web Marketing, Integrated Marketing, Advertising, Omniture, Analytics, Web Content, Digital Marketing, Online Marketing, Marketing
Education
NYU School of Professional Studies
Endless Ocean Coaching May 2015 - Present
Jo-Ann Stores, LLC. September 2014 - June 2015
Kirkwood Community College April 2014 - May 2015
Nordstrom Direct October 2013 - April 2014
Cleaning By Shannon October 2010 - October 2013
State Beauty Supply November 2007 - October 2008
Skogman Realty March 2005 - May 2008
Nordstrom Direct November 2003 - February 2005
Sam’s Club September 2000 - October 2004
Skills
Public Speaking, Event Planning, Microsoft Office, Training, Nonprofits, Team Building, Coaching, Public Relations, People Skills, Cultural Diversity, Empowerment, Youth Empowerment, People Development, Executive Coaching, Job Coaching, Life Coaching, Employee Training, Real Estate, Interviews, Supervising, Management, Community Outreach, Leadership
Education
Institute for Professional Excellence in Coaching (iPEC) 2015 — 2015
Life, career and executive coaching
Kirkwood Community College 2000 — 2015
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Transamerica Life Insurance Company February 2015 - Present
U.S. Cellular July 2013 - February 2015
Benjamin Franklin Plumbing, LLC October 2012 - July 2013
LimoLink February 2012 - October 2012
Nordstrom Direct October 2011 - January 2012
WEHRENBERG THEATRES March 2011 - August 2011
The Eastern Iowa Airport October 2010 - March 2011
Baymont Inn & Suites January 2009 - October 2010
Skills
Customer Service, Sales Management, Marketing, Report Writing, Performance Reviews, Quality Assurance, Quality Auditing, Customer Retention, Customer Oriented, Account Management, Management, Supervisory Experience, Retail Sales, Call Centers, Customer Satisfaction, Microsoft Office, Coaching, Teaching
Education
Kirkwood Community College 2008 — 2010
Associate's degree, Mass Communication/Media Studies
John F Kennedy Senior High School 1990 — 1994
H.S. Diploma, H.S. Diploma
Signature Consultants August 2015 - Present
AT&T May 2014 - May 2015
AT&T April 2014 - May 2014
AT&T Mobility November 2013 - March 2014
The Seattle Times April 2008 - November 2013
Expedia October 2005 - April 2008
Nordstrom January 2004 - April 2005
Drugstore.com April 2002 - January 2004
Nordstrom Direct November 2001 - April 2002
Amazon February 2001 - November 2001
Skills
Design Thinking, User-centered Design, Creative Direction, User Interface Design, Visual Design, Design Management, Graphic Design, User Interface, Photoshop, Interaction Design, Adobe Creative Suite, Information Architecture, Web Design, E-commerce, Art Direction, Dreamweaver, Email Marketing, Layout, Web Analytics, User Experience Design, Advertising, Analytics, Wireframes, Content Strategy, Mobile Applications, Flash, Usability Testing, Illustrator, SEO, Mobile Devices, Content Management, Direct Marketing, Online Marketing, HTML, HTML 5, CSS, ActionScript, jQuery, JavaScript, Prototyping, Mobile, Web Development, Wordpress, Usability Design, Fireworks, Online Advertising, InDesign, Information Design, User Experience, Department Management
Education
Landmark 2015 — 2015
Communication and effective action
Open Universties Australia - Open2Study 2015 — 2015
User Experience for the Web, User Experience, Certificate
Luma Institute 2012 — 2012
Human Computer Interaction
Seattle Central College 1997 — 1999
Associate of Arts (AA), Graphic Design & Illustration
Minneapolis Community and Technical College
Fine and Studio Arts
University of Wisconsin-Whitewater
Fine and Studio Arts
Midwest Athletic Club November 2014 - Present
Midwest Athletic Club June 2014 - Present
Midwest Athletic Club January 2015 - May 2015
Midwest Athletic Club January 2015 - May 2015
US Cellular March 2014 - January 2015
U.S. Cellular March 2013 - January 2015
Cedar Rapids Titans September 2013 - February 2014
Nordstrom Direct August 2010 - March 2013
Nordstrom Direct May 2010 - March 2013
U.S. Bank August 2010 - January 2012
Skills
Social Media, Customer Service, Facebook, Social Networking, Event Planning, Microsoft Office, PowerPoint, Time Management, Public Relations, Microsoft Word, Marketing Communications, Sales, Public Speaking, Marketing, Retail Sales, Event Management, Outlook, Blogging, Press Releases, Advertising, Teamwork, Leadership, Adobe Creative Suite, InDesign, Team Leadership, Social Media Marketing, Photoshop, Microsoft Excel, Retail, Customer Satisfaction, Data Entry, Customer Retention, Training, Marketing Strategy, OS X, Mac, Critical Thinking, Team Building, Illustrator, Merchandising, Editing, Creative Writing, Call Centers, Customer Experience, Cold Calling
Education
University of Northern Iowa 2012 — 2015
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication
Kirkwood Community College 2010 — 2012
Associate of Arts (AA)
America Reads America Counts January 2013 - Present
Nordstrom Direct May 2014 - August 2014
Skills
Communication, Analysis, Time Management, Bilingualism, Tutoring
Education
Iowa State University - College of Business 2012 — 2016
Bachelor of Science (B.S.), Accounting, Junior
Nordstrom Direct May 2015 - Present
Nordstrom Direct April 2013 - May 2015
ULTA Beauty September 2007 - July 2013
Nordstrom Direct January 2013 - April 2013
Nordstrom Direct September 2010 - January 2013
Pro Video February 2007 - July 2010
Skills
Customer Service, Sales, Team Building, People Skills, Employee Training, Teamwork, Inventory Control
Education
Kirkwood Community College 2004 — 2007
N/A, Human Services, General
Nordstrom June 2015 - Present
Nordstrom December 2014 - June 2015
Nordstrom Direct September 2013 - December 2014
AEG 2011 - 2012
The Showbox March 2010 - November 2011
Bath & Body Works September 2007 - August 2010
Skills
Ticketing, Ticketing Systems, Ticket Sales, Event Ticketing, Ticket Operations, Entertainment Industry, Music Industry, Event Management, Customer Service, Employee Management, System Deployment, Process Improvement, Communication, Troubleshooting, Train Others, Meet Deadlines, Accurate Data Entry, Influence Others, Organization, Up-selling, Performance Motivation, Computer-savvy
Education
Green River Community College
Nordstrom June 2013 - Present
Nordstrom September 2012 - June 2013
Nordstrom October 2009 - September 2012
Nordstrom July 2008 - October 2009
Nordstrom April 2005 - July 2008
Nordstrom Direct May 2000 - April 2005
Luminant Worldwide 1999 - 2000
Free Range Media 1997 - 1999
Skills
Business Architecture, Emerging Technologies, Business Analysis, Strategic Thinking, Multi-channel Retail, Business Strategy, Technology Evaluation, Business Process..., Retail, Project Management, User Experience, Information Architecture, Integration, Vendor Management, Customer Experience, Cross-functional Team..., E-commerce, Leadership, Strategy, Strategic Partnerships, Strategy Development, Retail Systems, Concept Ideation, Project Facilitation, Strategy Facilitation, Mobile Commerce, Program Evaluation, Fashion Retail, Technology Planning, Process Mapping, Business Development, Team Leadership, Strategic Planning, IT Strategy, Business Process, Trend Analysis, Software Documentation, Analysis
Education
Pacific Lutheran University 1987 — 1991
BFA
Vanasse Studios March 2012 - Present
Nordstrom Direct July 2013 - February 2014
Nordstrom Direct January 2013 - July 2013
Colorati July 2011 - December 2011
Skills
Advertising, Portrait Photography, Videography, Commercial Photography, Lifestyle Photography, Food Photography, Editorial, Art, Image Manipulation
Education
Hallmark Institute of Photography 2009 — 2010
Glendale Community College 2007 — 2009
High Point University August 2014 - Present
Nordstrom Direct May 2012 - August 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Time Management, Organization Skills, Self-management, MS Excel Pivot Tables, SAP, Financial Accounting, Leadership
Education
High Point University 2011 — 2015
B.S.B.A in Accounting / B.A in Criminal Justice, Accounting and Criminal Justice, Senior
Nordstrom Direct April 2015 - Present
Nordstrom Direct October 2012 - April 2015
Nordstrom Direct August 2010 - September 2012
Skills
Management, Quality Assurance, Merchandising, Fashion, Apparel, Customer Service, Time Management, Determination to Succeed, Microsoft Office, Event Planning
Education
Kirkwood Community College 2005 — 2008
AA, Liberal Arts
Cedar Rapids Washington High School 2000 — 2004
General Education
Nordstrom Direct March 2011 - Present
Nordstrom Direct October 2003 - March 2011
Nordstrom Direct September 1997 - October 2003
Jack's Retail June 1995 - July 1997
Skills
Retail, Merchandising, Customer Service, Visual Merchandising, Inventory Management, Sales, Store Management, Retail Sales, Fashion, Inventory Control, Recruiting, Management
Education
Kirkwood Community College 1995 — 1997
Nordstrom.com January 2015 - Present
Nordstrom Direct June 2014 - January 2015
Nordstrom Direct August 2012 - June 2014
Nordstrom Direct January 2012 - August 2012
Nordstrom Direct November 2011 - January 2012
Nordstrom Direct August 2011 - November 2011
Nordstrom Direct April 2011 - August 2011
Skills
Distribution Center..., Inventory Management, Customer Service, Interviewing, Coaching, Training & Development, Microsoft Office, Outlook, Inbound, Outbound Logistics, Accounting, Administration, Employee Hiring, New Hire Training, Cross-functional Team..., Team Management, Distribution Management, Order Fulfillment, Automotive, Shipping/receiving, Leading Meetings, Employee Training, Recruiting, Microsoft Excel, Hiring, Sales, Management, Training
Education
Mount Mercy College 2010 — 2013
Bachelor of Arts (B.A.), Accounting
Kirkwood Community College 2008 — 2010
Associate of Arts (AA), Business Administration and Management, General
Wyotech-Laramie 2007 — 2008
Career Training Certificate, Collision/Refinishing Technology
Adel-DeSoto-Minburn High School 2002 — 2006
Diploma
Nordstrom November 2014 - Present
Nordstrom Direct March 2013 - October 2014
Amazon.com March 2011 - February 2013
Procter & Gamble July 2008 - February 2011
Booz Allen Hamilton August 2005 - June 2008
Donley Communications September 2004 - July 2005
Skills
Brand Management, Change Management, Customer Insight, Strategic Planning, Shopper Marketing, Competitive Analysis, Marketing, Cross-functional Team..., Marketing Management, Product Development, Marketing Research, Negotiation, Market Research, Strategy, Consumer Products, Marketing Strategy, Creative Direction, Strategic Communications, Merchandising, Public Relations, FMCG, Brand Development, New Business Development, Digital Marketing, E-commerce
Education
The George Washington University - School of Business 2005 — 2007
M.B.A. Coursework
Hamilton College 2000 — 2004
BA
Statue February 2013 - Present
Sarah Hirsch Design January 2007 - Present
Parsons Marketing PR Design March 2012 - September 2012
Nordstrom Direct June 2012 - July 2012
Dilettante March 2011 - July 2012
Dilettante Martini Bar & Cafe March 2009 - July 2012
Peclican Art Gallery July 2009 - February 2011
Skills
InDesign, Illustrator, Typography, Graphic Design, Adobe Creative Suite, Photoshop, Illustration, Logo Design, Layout, Photography, Art Direction, Web Design
Education
Seattle Central Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Graphic Design
Lewis and Clark College 2003 — 2007
BA, Art History
Sehome High school
Polk Soil and Water Conservation District April 2015 - Present
Monsanto Company February 2015 - April 2015
Forage Genetics International February 2013 - February 2015
Nordstrom Direct May 2012 - August 2012
Frey Pet Hospital May 2010 - August 2011
Skills
PowerPoint, Microsoft Word, Ecology, Microsoft Office, Microsoft Excel, Public Speaking, Animal Work, Leadership, Dependent, Laboratory Safety, Agriculture, Research, Customer Service, Teamwork, Critical Thinking, Prioritize Workload, Organization, Wildlife, Field Work, Wildlife Biology, Conservation Issues, Conservation Biology, Science, Laboratory, Team Leadership, Workplace Safety, Data Entry, Data Analysis, Office Equipment, Professional..., Record Keeping, Problem Solving
Education
Iowa State University 2008 — 2012
Bachelor's Degree, Animal Ecology and Environmental Science
Kirkwood Community College 2006 — 2008
Nordstrom Direct August 2014 - Present
Nordstrom August 2013 - Present
Nordstrom June 2013 - August 2013
Nordstrom March 2013 - June 2013
Ameriprise Financial Services, Inc. July 2012 - April 2013
Just In Time Event Coordinating June 2012 - January 2013
Al Lago Ristorante March 2012 - July 2012
Amazon November 2011 - February 2012
San Diego Magazine October 2010 - July 2011
Sammy's Woodfired Pizza 2008 - 2011
Skills
Event Planning, Marketing Event Planning, Social Media Marketing, Strengthening Client..., Public Speaking, Hospitality, Creative Writing, French, Marketing Communications, Social Networking, Fundraising, Facebook, Event Management, Email Marketing, Marketing, Blogging, Social Media, Public Relations
Education
Point Loma Nazarene University 2006 — 2010
Bachelor of Arts (B.A.), Managerial & Organizational Communications
Institut catholique de Paris 2008 — 2008
French Studies
Yellowbook March 2010 - October 2010
Nordstrom Direct November 2009 - January 2010
Education
Kirkwood Community College 2009 — 2012
Education
Nordstrom.com May 2011 - Present
Nordstrom Direct May 2012 - Present
Nordstrom Direct February 2008 - May 2011
Nordstrom Direct September 2009 - April 2011
Skills
Well-organized, Microsoft Word, Training, SharePoint, Self Management, Interviews, Customer Service, Microsoft Office, Passion for Helping..., Microsoft Excel, Employee Training, Coaching, Public Speaking, Coordinating Special..., Work Well Independently, Works Well in Groups, Project Management, Curriculum Development, Captivate, Camtasia, Microsoft Infopath, 10 Key, Pathlore/LMS, Leadership, Employee Engagement, Team Leadership, Accurate Data Entry, Leadership Development, Event Planning, Team Building, Social Media, Sales
Education
Kirkwood Community College 2014 — 2016
Liberal Arts and Sciences/Liberal Studies
Professional Cosmetology Institute 2000 — 2001
Aesthetician/Esthetician and Skin Care Specialist
George Washington High School 1996 — 2000
Nordstrom Product Group October 2013 - Present
Nordstrom Product Group May 2012 - October 2013
Nordstrom Product Group September 2011 - May 2012
Nordstrom Direct April 2010 - May 2012
Nordstrom Direct October 2009 - May 2012
Nordstrom Direct September 2010 - August 2011
University of Iowa October 2009 - March 2010
Tanger Outlet Centers May 2008 - September 2009
Merrill Lynch May 2007 - August 2007
Skills
Marketing, CRM, Management, Sales, Strategy, Retail, Advertising, Market Research, Customer Service, Analysis, Public Relations, Selling, Negotiation, Forecasting, Product Development, Quality Assurance, Event Planning, Merchandising, Microsoft Excel, Social Media
Education
University of Iowa 2005 — 2009
B.B.A. Marketing, B.A. Health and Sports Studies
Kirkwood Community College 2006 — 2006
State of Iowa Coaching Authorization Certificate
Nordstrom Direct September 2014 - Present
Amazon January 2013 - August 2014
Amazon.com October 2010 - January 2013
Attenex September 2007 - January 2009
Microsoft Windows Shell December 2006 - August 2007
Microsoft February 1989 - November 2006
Blue Rose Record Co. October 1993 - December 1995
Xytec, a sudsidiary of US Enertek July 1987 - August 1988
Skills
Hardware, Agile, Software Engineering, Software Quality..., Test Automation, Testing
Education
New Mexico Institute of Mining and Technology 1981 — 1988
BS, Computer Science
Burr and Burton Academy 1977 — 1981
Burr and Burton Seminary 1977 — 1981
HS
F5 Networks June 2012 - Present
F5 Networks, Inc. August 2007 - September 2012
F5 Networks October 2005 - August 2007
Nordstrom March 2002 - October 2005
Nordstrom Direct January 2001 - March 2002
Food Services of America November 1998 - January 2001
Innovative Packaging Corp September 1997 - August 1998
Harley Davidson Motor Co. May 1995 - September 1997
Skills
Incident Handling, F5 BigIP, Leadership, Unix, Virtualization, Data Center, Network Security, Cloud Computing, IDS, TCP/IP, Management, IT Service Management, Network Architecture
Education
Landmark Education
Course Supervisor Program
Landmark Education 2012 — 2013
Introduction Leaders Program
Landmark Education 2011 — 2012
Graduate - Curriculum for Living
University of Wisconsin-Milwaukee 1991 — 1995
BSSW, Social Work
Nordstrom Direct November 2011 - Present
Jockey International June 2009 - April 2011
Bonton Stores Inc November 2007 - October 2008
Johnson Controls June 2006 - September 2007
United States Air Force January 1998 - December 2001
Skills
Email Marketing, Analytics, Database Marketing, SEO, Marketing, SEM, Advertising, Marketing Strategy, Web Analytics, Strategy
Education
University of Wisconsin-Milwaukee 2007 — 2009
Bachelor of Business Administration Degree, Marketing
Marquette University
Computer and Electrical Engineering
Nordstrom Direct February 2015 - Present
Skills
Testing, Management, Project Management, E-commerce, Mobile Devices, Telecommunications, Program Management, Vendor Management, Process Improvement, Product Management, Cross-functional Team..., Product Lifecycle..., Visio, Business Analysis, Analytics, Web Marketing, Human Resources, Integration, User Experience, SharePoint, Agile Methodologies, Customer Service, Content Management, Software Documentation, SDLC, Customer Experience, Digital Marketing, CSPO, Scrum, A/B Testing, Optimization
Education
Georgia State University 1997 — 2002
BBA, CIS
The Cherla Show October 2014 - Present
Make It Happen October 2013 - Present
Universal appliance 2006 - 2008
Nordstrom Direct 2004 - 2005
Skills
Sales, Marketing, Social Media, Customer Service, Management, Leadership, Event Planning, Social Networking, Team Building, Public Speaking, Advertising
Education
Northeastern State University 1991 — 1994
BA, Mass Communication (journalism) and Psychology., Mass Communication and Psychology
nathan hale high school 1984 — 1987
diploma
CareerPerfect® 2007 - Present
Nordstrom Direct 2006 - 2007
Metia 2004 - 2006
Condé Nast 2000 - 2004
Skills
Copy Editing, Editing, Blogging, Copywriting, Proofreading, Creative Writing, Editorial, Newsletters, PowerPoint, Microsoft Office, Event Planning, Research, Web Content, Facebook, Journalism, Writing, Feature Articles, Content Management
Education
University of Washington 2005 — 2006
Graduate Certificate, Editing
Lewis and Clark College 1994 — 1998
Bachelor of Arts (B.A.), English
Nordstrom Direct December 2011 - Present
US Cellular January 2008 - August 2010
Education
Hamilton College 1998 — 2000
Nordstrom May 2000 - Present
Nordstrom Direct 2007 - 2009
Education
Green River Community College
Orchard Supply Hardware (Div of Lowe's) February 2014 - Present
Frontgate/Grandin Road (Cinmar), (HSN) November 2010 - November 2012
Charlotte Russe February 2007 - April 2010
JC Penney October 2001 - February 2007
Nordstrom Direct August 1999 - February 2001
Victoria's Secret August 1998 - August 1999
Blockbuster Entertainment October 1996 - August 1998
Federated Department Stores 1993 - 1996
Skills
Inventory Management, Merchandising, Retail, Trend Analysis, Visual Merchandising, Inventory Control, Management, Apparel, Store Management, Forecasting
Education
Fashion Institute of Technology
Nordstrom Direct January 2012 - Present
Chevy Chase Land Company 2006 - Present
Nordstrom April 2010 - January 2012
Nordstrom Direct January 2004 - April 2010
Nordstrom April 2001 - January 2004
Sharebuilder Corporation 2000 - March 2001
Kindred Communications 1998 - 1999
Skills
Voice of the Customer..., Customer Experience..., Product Management, Web Analytics, Program Management, Customer Experience, Customer Service, Fashion, Retail, Product Development, Competitive Analysis, Merchandising, Analytics, Social Media, E-commerce
Education
Gonzaga University
POSSIBLE May 2013 - Present
POSSIBLE April 2012 - May 2013
POSSIBLE October 2009 - April 2012
POSSIBLE September 2006 - October 2009
Amazon.com 2005 - 2006
Nordstrom Direct 2002 - 2006
Application Arts, Inc 1998 - 2001
Skills
Social Media Marketing, Client Relationship..., Agency Relations, User Experience, Social Media, Analytics, Digital Media, Digital Marketing, SEO, Social Media Strategist, Content Strategy, Web Project Management, Interactive Marketing, Information Architecture, User Interface Design, Web Analytics, Strategy, Digital Strategy, Google Analytics, Online Advertising, Mobile Marketing, Interactive Advertising
Education
University of Washington 1997 — 1998
BA, Anthropology
University of Oxford 1997 — 1997
Undergrad studies, Art
Florida State University 1995 — 1997
Undergrad studies, Anthropology, Art
Nordstrom Direct Account ManagerFinancial PrincipleSeptember 2005 - March 2006
U.S. Cellular 1994 - 2004
US Cellular May 1995 - March 2003
Education
Kirkwood Community College 2003 — 2007
UMass Amherst Fine Arts Center June 2012 - Present
University of Massachusetts Amherst September 2009 - Present
Nordstrom Direct July 2002 - July 2008
Southcenter Merchants Association August 1995 - July 2002
Eddie Bauer July 1994 - January 2002
Frederick Nelson July 1985 - June 1987
Diamonds/Dillards July 1984 - November 1984
Nordstrom June 1983 - June 1984
nordstom 1983 - 1984
Advertising Etc., Inc. January 1981 - June 1983
Skills
Styling, Photography, Art, Catalogs, Fashion, Creative Direction, Advertising, Mac, Art Direction, Beauty, Editorial, Adobe Creative Suite, Social Media, Fashion Photography, InDesign, Social Networking, Digital Photography, Photoshop, Event Planning, Online Advertising
Education
Kent State University 1972 — 1977
BFA, Graphic Design
chasing fireflies December 2005 - Present
Celebrate Express February 2003 - July 2005
Nordstrom Direct September 1999 - November 2002
J. Jill Group September 1998 - September 1999
Spiegel May 1991 - October 1998
Sears, Roebuck and Co. May 1991 - August 1991
Marshall Field's August 1989 - September 1990
Murrie, White, Drummond, Lienhart and Associates May 1988 - August 1989
Skills
Catalogs, Apparel, Merchandising, Fashion, Advertising, Graphic Design, Retail, Photography, E-commerce, Online Marketing, New Business Development, Photo Art Direction, Photo Editing, Location Scouting, Design/layout, Casting, Adobe Creative Suite, Brand Development, Art, Image Editing, Illustrator, Fashion Design, Creative Direction, Concept Development, Graphics, Art Direction, InDesign, Styling, Photo Shoots
Education
Northern Illinois University 1985 — 1989
BFA, Visual communications
Panera Bread of Iowa June 2014 - Present
Nordstrom Direct October 2013 - Present
Sedgwick June 2013 - June 2014
Liberty Tax Service January 2013 - April 2013
Office Team February 2012 - January 2013
Clear Vision Eye Care August 2011 - May 2012
The Outlook August 2009 - August 2011
Moore's Food Store June 2007 - August 2011
Dramatic Diversity January 2006 - July 2006
The Chicago School of Professional Psychology August 2004 - May 2006
Skills
Training, Recruiting, Organizational..., Human Resources, SPSS, Time Management, Marketing, Nonprofits, Fundraising, Research, PowerPoint, Microsoft Office, Editing, Organizational..., Leadership Development, Psychology, Public Speaking, Resume Writing, Interviews, Talent Management, Employee Relations
Education
Mount Mercy University 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.9 GPA
The Chicago School of Professional Psychology 2004 — 2006
M.A., I/O Psychology
Mount Mercy University 2000 — 2004
B.A., Business & Psychology
Nordstrom Direct May 1997 - Present
APAC May 1996 - May 1997
Firestone April 1979 - May 1995
Firestone April 1979 - May 1994
Skills
Microsoft Office, Troubleshooting, Servers, Problem Solving, Call Center, Windows, Team Building, Customer Service, Customer Relations, Vendor Relations, SQL, Unix, Databases, Linux, Word, Team Leadership, Team Management, Strategic Planning, Project Planning, Mac, Active Directory, Inventory Management, Budget Management, Administration, Planning, Retail, Windows Server, Outlook, Budgeting, SQL Server, Computer Hardware, Budgets, Visio, Call Centers, Management, Microsoft Word
Education
Kirkwood Community College 1997 — 2004
AA Degree, Computer Programming
Kirkwood Community College 1997 — 2004
AA Degree, LAN Management
Kirkwood Community College 1998 — 2003
LAN Management, Information Tech.
La Salle HS 1976 — 1979
Rockwell Collins June 2015 - Present
Rockwell Collins March 2010 - Present
Rockwell Collins Sr. Customer Account CoordinatorRockwell CollinsApril 2007 - September 2008
Nordstrom Direct May 2005 - April 2007
Skills
Excel, Word, PowerPoint, Microsoft Office, Customer Service, Project Management, Process Improvement, Microsoft Word, Team Leadership, Strategic Planning, Microsoft Excel, Systems Engineering, Cross-functional Team..., MS Project
Education
Mount Mercy University 2008 — 2010
MBA
University of Iowa 2002 — 2006
BA, Art, Art History, Entrepreneurship
Nordstrom Direct March 2013 - Present
seattle mariners 2005 - 2010
Education
Highline College 1976 — 1985
auburn high school 1977 — 1981
john f kennedy catholic high school 1977 — 1981
mt rainier high school 1977 — 1981
Michael Antonio Footwear Group July 2011 - Present
Michael Antonio Footwear Group July 2010 - November 2011
lucy activewear July 2009 - July 2010
Three Dog Bakery September 2003 - July 2009
Nordstrom Direct July 1998 - August 2003
Skills
Visual Merchandising, Trend Analysis, Trend, Sales, Retail, Product Development, Footwear, Customer Service, Merchandising, Fashion, Store Management, Wholesale, Apparel, Retail Sales, Private Label
Education
Northwestern University 1999 — 2003
B.A., Psychology
Nordstrom Direct Personal ShopperNordstrom DirectApril 2007 - April 2008
Education
Kirkwood Community College
John Deere May 2011 - Present
Nordstrom Direct May 2008 - December 2010
Bar Code Integrators, Inc. December 2006 - May 2008
Halliburton July 2005 - December 2006
Altec May 2004 - August 2004
Education
Iowa State University 1999 — 2005
BS, Industrial Engineering
Nordstrom Direct May 2010 - Present
Amazon.com September 2009 - March 2010
Feleti Barstow Public Library February 2007 - February 2009
Skills
Taxonomy, Library Science, Metadata Management, Metadata Standards, Content Management, Customer Service, Microsoft Office, Databases, Copy Editing, Data Analysis, E-commerce, Enterprise Search, Digitization, Library Reference, Cataloging, Library, Library Research
Education
University of Hawaii at Manoa 2005 — 2006
MLS, Library & Information Science
Indiana University Bloomington 1996 — 1999
BA, English, Linguistics
Nordstrom Direct June 2012 - June 2014
Cargill January 2011 - April 2013
Midland Forge 1977 - 2009
Skills
Budgets, Coaching, Continuous Improvement, Customer Service, Leadership, Lean Manufacturing, Manufacturing, Microsoft Excel, Microsoft Office, Microsoft Word, Operations Management, Outlook, Performance Management, Process Improvement, Strategic Planning, Team Building, Team Leadership, Training
Education
Coe College 1990 — 1994
Business/Commerce, General
Kirkwood Community College 1974 — 1977
AA, Social Science
University of Iowa 1973 — 1974
Currently looking for my next opportunity Sales Support SpecialistRobert Half InternationalJanuary 2012 - July 2013
Nordstrom Direct November 2009 - August 2010
Skills
Process Improvement, Cross-functional Team..., Inventory Management, Applicant Tracking..., Customer Service, Account Management, Leadership, Social Networking, New Business Development, Vendor Management, Human Resources, Management, Microsoft Excel, Team Building, Negotiation, Cold Calling, Sourcing, Coaching
Education
Kaplan University-Cedar Rapids Campus 2014 — 2015
Bachelor’s Degree, Healthcare Administration, 3.99
University of Iowa 2010 — 2011
Business Administration and Management, General, 3.5
Nordstrom Direct November 2013 - August 2014
Education
London College of Fashion 1977 — 1980
Fashion Design, Fashion/Apparel Design, Graduated Diploma with Distinction
Asbury Theological Seminary
Discerning M.A. in Christian MinistriesServant Leadership Ministries/Pastoral Counseling, 3.0
VetRx Direct 2011 - 2012
Nordstrom Direct 2010 - 2010
Mission of Hope Shelter 2007 - 2009
The Marika Group 1984 - 2006
Metanoia Ministries 1999 - 2000
Skills
Microsoft Word, Process Improvement, Shipping, Physical Inventory, Customer Service, Vendor Relationships, Mentoring, Issue Resolution, Cross-functional Team..., Conflict Resolution, Warehouse Management, Warehouse Control, Stock Control, Cycle Counting, Quality Control, Order Processing, Merchandising, Retail
Education
Kirkwood Community College 2013 — 2014
Associate of Science (A.S.)
City of Cedar Rapids September 2010 - Present
URrelay, Inc. September 2007 - September 2010
Nordstrom Direct June 2006 - December 2008
Education
Kirkwood Community College 2009 — 2012
ADN, Nursing
T-Mobile August 2015 - Present
Nordstrom Direct July 2013 - August 2015
University of Washington Libraries August 2011 - June 2013
ProgrammableWeb April 2012 - October 2012
Landmark Theatres January 2005 - May 2012
Education
North Seattle College 2015 — 2015
Certificate in Data Analysis
University of Washington 2011 — 2013
Master’s Degree, Library and Information Science
Temple University 2005 — 2010
Bachelor’s Degree, English and Religion
St. Olaf College February 2013 - May 2014
St. Olaf College October 2013 - December 2013
Polo Custom Products, a Division of M-C Industries, Inc. June 2013 - July 2013
Nordstrom Direct June 2012 - August 2012
Skills
Microsoft Word, Microsoft Office, Research, Microsoft Excel, Teamwork, Customer Service, Public Speaking, PowerPoint
Education
Kirkwood Community College 2014 — 2014
Emergency Care Attendant (EMT Ambulance)
St. Olaf College 2010 — 2014
Bachelor's Degree, Biology, 3.79/4.0
None 2011 - 2014
OHSU Oregon Health & Science University September 1988 - April 2011
The Good Guys April 1996 - July 1998
Nordstrom Direct December 1985 - February 1987
RadioShack February 1983 - November 1985
Skills
Customer Relations, Customer Service, Hospitality
Education
Portland State University 1995 — 1997
Mt. Hood Community College 1971 — 1974
Elem Education
Reynolds High School 1968 — 1971
High School Diploma
The Willow Tree Event Center June 2012 - Present
GE September 2005 - July 2012
Nordstrom Direct January 2004 - September 2004
Apac Customer Services June 2000 - January 2004
MetLife February 1998 - May 1999
Skills
Six Sigma, Lean, Process Improvement, Documentation, Coaching, Excel, Presentation Development, Employee Relations, Training, Human Resources, Document Management, Adobe eLearning Suite, Call Center, Online Communications
Education
Mount Mercy College
Bachelor of Science, Human Resources and Business
University of Dayton
Bachelor of Science, Communication Management
TrueNorth Companies March 2012 - Present
TrueNorth Companies February 2010 - March 2012
Nordstrom Direct February 2006 - February 2010
Skills
Marketing Strategy, Insurance, Employee Benefits, Sales, Customer Service, Marketing, New Business Development, Social Media, Advertising, Strategic Planning, Public Relations, Microsoft Office
Education
Mount Mercy College 2006 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Kirkwood Community College 2003 — 2005
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Theisen's Home Farm Auto August 2013 - Present
Nordstrom Direct November 2012 - May 2013
Hy Vee June 2010 - December 2012
Skills
Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Cashiering, Time Management, Data Entry, Outlook, Grocery, Retail, Inventory Management, Teamwork, Merchandising, Telephone Skills, Supermarkets, Social Media, Facebook, Phone Etiquette
Education
Illinois Central College 1989 — 1999
Associate's degree, Microcomputer Software Specialist
Hybrid Transit Systems Inc September 2014 - Present
hibu July 2014 - September 2014
Self Employed April 2014 - July 2014
Axis Backup October 2013 - April 2014
Patrick Metals February 2013 - October 2013
Self Employed September 2012 - October 2013
CRST July 2009 - October 2012
CRST Logistics 2008 - July 2009
AEGON Americas November 2007 - September 2008
Nordstrom Direct November 2004 - August 2007
Skills
Lead Generation, Customer Service, Inside Sales, Negotiation, Data Entry, Sales Audit, Data Mining, Outside Sales, Cold Calling, Database Administration, Lead Management, Direct Marketing, Project Management, Truckload, Trucking, Warehousing, Sales, Sales Process, Pricing, Transportation, Leadership, 3PL, Training, B2B, Sales Operations, Team Leadership, CRM
Education
Kirkwood Community College 2009 — 2010
Marketing Management
Kaplan University-Cedar Rapids Campus 2003 — 2004
Criminal Justice
Nordstrom Direct 2007 - Present
Banacom Signs 2007 - 2011
Skills
Art, Editing, Graphic Design, Graphics
Education
Kirkwood Community College 2004 — 2007
AA, Graphic Communications
Nordstrom Direct July 2012 - Present
Alliant Energy August 2008 - July 2012
Skills
Call Centers, Troubleshooting, Access, Customer Satisfaction, Outlook, Customer Service, SharePoint, Microsoft Office 2007, Customer Support, Microsoft Office, 10 Key, Microsoft Word, PowerPoint, Medical Terminology, Medical Coding
Education
Kaplan University-Davenport Campus 2011 — 2013
CMA, Health Services/Allied Health/Health Sciences, General, Undergraduate
Washington State Department of Corrections March 2008 - Present
United States Army Reserve November 2001 - June 2010
Nordstrom Direct August 1997 - August 2004
Skills
Team Leadership, MS Office Suite, Firearms, Case Management, Criminal Investigations, Legal Writing, Criminal Justice, Corrections, Personal Security, Executive Protection, Social Services, Culinary, Tactical Planning, Policy Analysis, Political Science
Education
University of Washington 2001 — 2007
BA, Political Science
North Seattle College 1999 — 2001
AA, General Studies
Nordstrom Direct July 2012 - Present
909 Coffee & Wine 2006 - 2012
Elizabeth Boyle 2002 - 2012
Laura Lee Gurkhe 2011 - 2011
Skills
Outstanding Customer..., Excellent Written and..., Management and..., Clerical and..., Social Media, Social Networking, Restaurants, Catering, Restaurant Management, Research, Food, Menu Development, Blogging, Culinary Skills
Education
UCLA 1989 — 1991
Loyola Marymount University 1983 — 1987
Bachelor of Arts (B.A.), History
CarePro Health Services December 2011 - February 2012
H&R Block December 2010 - February 2012
Nordstrom Direct February 1998 - April 2009
Skills
Accounts Payable, Accounts Receivable, Payroll, Data Entry, Microsoft Office, Lotus 123, Organizing, Customer Service, Cash Handling, Cash Receipts, Quickbooks, Payroll Taxes, Tax Preparation, Research, Great Plains
Education
Kirkwood Community College 2009 — 2012
Associate of Arts and Sciences (AAS), Accounting
Nordstrom Direct November 2013 - Present
Dental Prosthetic Services July 2013 - October 2013
Iowa Crown Crafts, Inc February 2013 - May 2013
Images by Laura Photography October 2007 - January 2011
Skills
Product Development
Education
Kirkwood Community College 2011 — 2013
Kirkwood Community College
Associate of Applied Science Degree, Dental Technology
General Mills September 2014 - Present
General Mills September 2014 - September 2014
Nordstrom Direct November 2009 - September 2014
Skills
Leadership, Training, Microsoft Office, Fast Learner, UPS Shipping, FedEx, Strategic Planning, Logistics, Creative Writing, Technical Writing, Report Writing, Retail, Teamwork, PowerPoint, Inventory Management, Microsoft Word, Critical Thinking, Outlook, Cashiering, Employee Training, Team Leadership
Education
Iowa State University 2005 — 2009
Bachelor's degree, City/Urban, Community and Regional Planning
University of Hawaii at Manoa 2007 — 2008
Nordstrom Direct October 2010 - Present
PRC, LLC January 2002 - March 2008
Skills
Customer Service, Escalation Resolution, International orders, E-mail
Education
Kaplan University-Cedar Rapids Campus 2009 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.27
Kaplan University Cedar Rapids, IA 2008 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.27
Nordstrom Direct October 2014 - Present
DoubleTree by Hilton 2014 - October 2014
Cleaner Image October 2012 - March 2014
Coffeesmiths June 2011 - March 2014
Aramark August 2010 - September 2011
Skills
Food & Beverage, Food & Drink, Hospitality, Professional Cleaning, Commercial Cleaning, Customer Satisfaction, Customer Service, Time Management, Inventory Management, Hotels, Hospitality Industry
Education
Kirkwood Community College 2013 — 2015
Associate of Science (A.S.), Applied Science
Mount Mercy University 2010 — 2012
Bachelor's degree, Biology, General
Kirkwood Community College 2011 — 2011
Nurse Aide Course, Health Aides/Attendants/Orderlies
Wal-Mart April 2014 - December 2014
Ez Money Check Cashing October 2013 - April 2014
HomeChoice Senior Care April 2013 - September 2013
Kohl's Department Stores January 2013 - April 2013
Nordstrom Direct September 2012 - January 2013
CHUCK E CHEESES October 2008 - September 2012
Skills
Customer Service, Cash Handling, Office Administration, Problem Solving, Inventory Control, Food Preparation, Operations Management, Microsoft Office
Education
Kirkwood Community College 2011 — 2012
Linn Mar High School 2006 — 2010
High School Diploma, General Studies
Nordstrom Direct March 2015 - Present
Hy-Vee August 2012 - March 2015
Encore Staffing January 2011 - February 2011
Internal Revenue Service April 2010 - May 2010
Blue Springs School District August 2008 - November 2009
Skills
Customer Service, Management, Cash Register, Computer Proficiency, Microsoft Office, Retail, Teamwork, Customer Satisfaction, Inventory Management, Microsoft Excel, Time Management, PowerPoint, Inventory Control, Data Entry, Social Media
Education
Metropolitan Community College-Blue River 2006 — 2007
Blue Springs High School
FX One Seven Zero 2014 - 2015
Nordstrom Direct 2012 - 2014
Protek Medical Products Inc. 2006 - 2012
Zimmer Orthopedics 2001 - 2005
Manpower at Motorola 2000 - 2001
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Inspection, Java, JavaScript, Manufacturing
Education
Kirkwood Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Computer Information Systems