Quest Diagnostics
Industry: Company
DescriptionQuest Diagnostics Incorporated is an American clinical laboratory founded in 1967 as Metropolitan Pathology Laboratory, Inc. It became an independent corporation with the Quest name on December 31, 1996. As a Fortune 500 company, Quest operates in the United States, United Kingdom, Mexico, and Brazil. Revenue: 7.709 billion USD (2017) Headquarters: Secaucus, New Jersey, United States Number of employees: ~45,000 (December 2017) Subsidiaries: Celera Corporation,
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Quest Diagnostics Employees
Quest Diagnostics August 2013 - Present
Quest Diagnostics April 2006 - August 2013
Quest Diagnostics May 2001 - March 2006
QwickRate June 1997 - May 2001
Skills
Healthcare, Process Improvement, Hospitals, Healthcare Information..., Customer Service, Medical Devices, Managed Care, Healthcare Management, HIPAA, Clinical Research, Account Management, Capital Equipment, Cardiology, Sales, Sales Operations, Strategic Planning, Healthcare Industry
Education
Auburn University, College of Business 1993 — 1997
Bachelor's Degree, Accounting and Finance
Michigan Community Services February 2006 - Present
Geminidreamz May 1995 - Present
Avon October 2005 - October 2010
Quest Diagnostics February 2001 - February 2004
Auto Credit Express 1998 - 2001
Brownrigg Companies LTD 1996 - 1998
Skills
Microsoft Office, Software Documentation, Microsoft Excel, Data Entry, Billing, Payroll, Follow Instructions, Computer Repair, Invoicing, Social Networking, Accounts Payable, Telephone Skills, Training, Customer Satisfaction, Teamwork, Inventory Management, Access, Accounts Receivable, Time Management
Education
Baker College Business and Corporate Services 1997 — 2000
Associate of Business, Graphic Communications
Brandon High School 1993 — 1997
Diploma, General Studies
ADP October 2005 - April 2012
Financial Northeastern Companies January 2003 - October 2005
BNY Mellon July 2000 - June 2002
Bank of Tokyo-Mitsubishi UFJ April 2000 - June 2000
Morgan Stanley Dean Witter March 1999 - February 2000
Thomson Financial/Baseline Financial Services March 1996 - February 1999
Quest Diagnostics October 1991 - February 1996
Hudson County Courthouse 1990 - 1991
Skills
Analysis, Research, Process Enhancement, Business Process..., Writing, Data Analysis, Financial Analysis, Financial Data..., Financial Reporting, Financial Controlling, Microsoft Office, Trading Systems, Financial Calculations, Series 7 (expired), Series 66 (expired), Mutual Funds, 401k, Retirement Services, Account Management, Spreadsheets, Dividends, PeopleSoft, Business Analysis, Financial Modeling, Financial Services, Software Documentation
Education
New Jersey City University
Bachelor of Science (B.S.), Finance
Rutgers, The State University of New Jersey-Newark
St. Aloysius High School
Ateneo de Manila University
Quest Diagnostics September 2011 - Present
Maryland Primary Care Physican Management Group December 1999 - June 2011
North Arundel Hospital August 1995 - December 1999
St Agnes Hospital August 1987 - August 1995
University of Maryland Medical Center July 1986 - August 1987
Skills
Medicine, Phlebotomy, Laboratory Medicine, Hematology, Blood Bank
Education
School of Medical Technnology at Danville Memorial Hospital 1983 — 1984
Medical Technology, Medical Technology
Averett University 1980 — 1984
Medical Technology, Medical Technology
Quest Diagnostics December 2010 - September 2015
UnitedHealth Group August 2004 - October 2008
Select Furniture Inc. January 2002 - July 2004
Skills
Hospitals, Healthcare, HIPAA, Healthcare Information..., Healthcare Management, Managed Care, EHR, EMR, Informatics, Epic Systems, HL7, Healthcare Consulting, Medicaid, Medical Terminology, Medicare, Customer Service, Leadership, Process Improvement, Training, Software Documentation, Management, Team Building, Salesforce.com, Strategic Planning, Analysis, Microsoft Excel, Employee Relations, Outlook, Laboratory Medicine
Education
Ashford University 2015 — 2017
Master of Arts (M.A.), Organizational Management/Project Management
Ashford University 2011 — 2014
Bachelor's Degree, Health/Health Care Administration/Management
ECPI College of Technology 2009 — 2010
Associate of Science (A.S.), Practical Nursing
quest diagnostics September 2009 - Present
sears May 2003 - February 2007
Skills
Data Analysis, Analysis, Process Improvement, Chemistry, Software Documentation, Access, PowerPoint, Training, Project Management, Leadership, Validation, Cross-functional Team..., Customer Service, Microsoft Word, Report Writing, Management, ELISA, Troubleshooting, Sop, Quality Control, Team Leadership, Science, Laboratory, Biotechnology, Biochemistry, Analytical Chemistry, Cancer, Cell, Cell Biology, Cell Culture, Change Management, Chromatography, Clinical Research, DNA, DNA extraction, Data Entry, GLP, Genetics, Healthcare, Immunology, Lifesciences, Medical Devices, Microbiology, Microsoft Excel, Microsoft Office, Policy, Quality Assurance, Research, Public Speaking, Protein Chemistry
Education
Johnson County Community College 2012 — 2013
Certified in HITECH
Baker University 2009 — 2011
Master of Business Administration (MBA), business
University of Kansas 1994 — 2009
Bachelor of in science, Human Biology
Baker University
Marel March 2014 - Present
CenturyLink November 2013 - March 2014
Quest Diagnostics May 2013 - November 2013
Custard Insurance Adjusters 2010 - 2012
Farmers Insurance March 2004 - July 2010
Gateway January 2002 - March 2004
H&R Block January 1998 - 2004
Skills
Property & Casualty..., Litigation Support, Help Desk Support, Network Administration, Restaurant Management, Laboratory Skills, Employee Training, Instructor-led Training, Teacher Training, Training, Claim, Networking, Claims Management, Liability, Legal Liability, Time Management, Insurance, Litigation Management, Customer Service, Technical Support
Education
Baker University 2002 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Kansas 1994 — 1995
Undergraduate
Quest Diagnostics August 2013 - Present
Ferrellgas August 2004 - July 2013
Applebee's 1997 - 2006
Hank Sammons DDS 1999 - 2002
US Airways 1996 - 1998
Globe Security B.V. 1994 - 1995
Skills
Operations Management, Dispatching, Logistics, Logistics Management, Transportation..., Warehousing, 3PL, Budgets, Contract Management, Customer Service, Leadership, Marketing, Negotiation, Project Planning, Public Speaking, Sales, Strategic Planning, Team Building
Education
Ashland Community and Technical College
Quest Diagnostics March 2010 - Present
Michigan Department of Human Service December 2012 - January 2013
Romulus Boys & Girls Club June 2012 - August 2012
Skills
EKG, Healthcare, Human Resources, Laboratory, Policy, Microsoft Word, Public Speaking, Data Entry, Coaching, Leadership, Training, PowerPoint, Leadership Development, Strategic Planning, Team Building, Nonprofits
Education
Baker College of Allen Park 2010 — 2013
Associate of Applied Science, Human Services, General
Dorsey Business Schools-Southgate 1997 — 1998
Certificates, Medical/Clinical Assistant
Trinity Health March 2015 - Present
Advanced Laboratory Services, Inc January 2014 - March 2015
Temple University Health System February 2013 - December 2013
Quest Diagnostics June 2009 - April 2011
AmeriPath Inc. a Quest Diagnostics Company March 2008 - June 2009
Quest Diagnostics November 2006 - March 2008
Quest Diagnostics, Inc May 2005 - November 2006
Quest Diagnostics, Inc July 2003 - May 2005
Delta County Memorial Hospital April 2002 - July 2003
Ketchikan General Hospital January 1999 - April 2002
Skills
Healthcare Information..., Healthcare, Hospitals, Laboratory, Healthcare Management, Budgets, Change Management, Clinical Research, EHR, EMR, HIPAA, Human Resources, Laboratory Medicine, Leadership, Managed Care, Management, Medical Devices, Medicare, Medicine, Microbiology, Operations Management, Pathology, Process Improvement, Program Management, Quality Control, Six Sigma, Strategic Planning, Team Building, Troubleshooting, Quality Assurance
Education
Hebrew College 2011 — 2014
MA Jewish Studies
Rochester Institute of Technology 2000 — 2002
MS
Auburn University at Montgomery 1990 — 1995
BS
Belleville East High School 1979 — 1983
HS Diploma
SRA International June 2015 - Present
Patients Voices Project February 2015 - Present
Bellevue University January 2014 - August 2015
Valorem Consulting Group December 2014 - June 2015
Friends University August 2010 - January 2015
UMB Bank July 2011 - December 2014
Paige Technologies July 2011 - November 2011
Quest Diagnostics December 2010 - July 2011
Asurion September 2008 - September 2010
K2B Inc November 2007 - September 2008
Skills
Technical Staff..., Highly Adaptable, Highly Analytical, Technical Architecture, Integration Architecture, Product Evangelism, SDLC, Systems Analysis, Product Requirements, User Stories, Courseware Development, Web-based Training, Technical Demonstrations, Quality Assurance, Test Planning, SOA Testing, Software Factories, SOA Governance, SOA Security, Feature Definition, SOA, Object Oriented Modeling, Web Development, Web Services, Visual C#, VB.NET, MVC, WCF, REST, ReSharper, Enterprise Library, ADO.NET Data Services, ADO/ADO.NET, Visual C++, Telerik, Log4Net, SQL Server, Oracle, T-SQL, Java, Eclipse, UDDI, ESB, BPEL, BAM, WS-I, Ant, Windows, Red Hat Linux, Microsoft SQL Server
Education
Nova Southeastern University 2012 — 2018
Doctor of Philosophy (PhD), Computer and Information Sciences and Support Services
Avila University 2005 — 2009
MBA, MIS
DeVry University 1999 — 2004
BS, Computer Information Systems
Xerox Audio Visual Solutions June 2011 - September 2014
Quest Diagnostics 2004 - 2011
Quest Diagnostics 2002 - 2004
Quest Diagnostics 2000 - 2002
Quest Diagnostics 1991 - 2000
Skills
Outlook, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Access, Concur, Kronos Timekeeping, OMD, Customer Service, Sales Operations, PowerPoint, Project Management, Microsoft Office, Access
Education
Eastern Washington University
Bachelor's Degree, Administrative Management
Auburn University
General Studies
Quest Diagnostics December 2014 - Present
UMass Medical School November 2014 - January 2015
Luv My Pet April 2011 - December 2014
UMass Dartmouth September 2009 - May 2012
Normandeau Associates, Inc. July 2010 - August 2010
Skills
Customer Service, PCR, Microbiology, Cell Culture, Chemistry, Gel Electrophoresis, ELISA, Aseptic Technique, Statistics, Microscopy, DNA extraction, Western Blotting, Titration, gene sequencing, Spectophotometry, HPLC, NMR spectroscopy, TLC, Autoclave, Vacuum Distillation, Centrifugation, Plasmid Isolation, Bacterial Transformation, PowerPoint, Microsoft Excel
Education
Assumption College 2012 — 2014
Bachelor's degree, Biology, 3.0 GPA
UMass Dartmouth 2009 — 2012
Bachelors, Marine Biology/Pre-Vet
University Park Campus School 2005 — 2009
High School Diploma
Quintiles July 2010 - May 2015
PRA Health Sciences March 2006 - July 2010
Quest Diagnostics December 2003 - March 2006
Skills
Team Leadership, Global Cross-Functional..., Microsoft Office, Team Motivation, Innovation Development, Collaborative Problem..., Administrative..., Clinical Monitoring, Clinical Research, Clinical Trials, Customer Service, Training, Public Speaking, CTMS, Microsoft Excel, Research, Management, Data Analysis, ICH-GCP, CRO, EDC, GCP, Clinical Data Management, Pharmaceutical Industry, SOP, Protocol, Clinical Development, Data Management, Healthcare, Regulatory Submissions, Therapeutic Areas, FDA, Infectious Diseases, Life Sciences, Oncology, Hospitals, Microsoft Word, 21 CFR Part 11, Regulatory Affairs, Biotechnology, Leadership, PowerPoint, Team Building, Clinical Operations, Oracle Clinical, IRB
Education
MidAmerica Nazarene University 2014 — 2015
Bachelor of Arts (B.A.), Applied Organizational Leadership
Baker University 2012 — 2014
Associate of Arts (AA), Business Administration and Management, General
Corona Regional Hospital April 2015 - Present
Quest Diagnostics July 2014 - Present
BioLabs July 2014 - July 2014
Kaiser Permanente March 2005 - May 2013
Skills
Laboratory Skills, BLS, Clerical Skills, Medical Terminology, 10 Key, Phlebotomy, Customer Service, Medical Compliance, MSDS, HIPAA, Patient Safety, CPR Certified, Clinical Research, Healthcare, Vital Signs, Direct Patient Care, Hospitals, Medical Records, EMR
Education
Azusa Pacific University 2014 — 2016
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Chaffey College
CPT 1, Phlebotomy Technician/Phlebotomist
Quest Diagnostics April 2015 - Present
National Family Planning & Reproductive Health Association September 2014 - November 2014
Eskenazi Health September 2011 - June 2014
Eskenazi Health November 2010 - September 2012
Skills
Community Outreach, Healthcare, Hospitals, Nonprofits, Healthcare Management, HIPAA, Inpatient, Public Health, Policy, Sales
Education
Flushing High school 1991 — 1995
High School Diploma, High School/Secondary Diplomas and Certificates
Ashworth College
Administration, Business Administration and Management, General
Calhoun Community College January 2004 - Present
Jam Sessions Recording Studio, LLC. May 2004 - Present
Quest Diagnostics January 2003 - Present
Quest Diagnostics April 2012 - February 2013
Quest Diagnostics August 2001 - January 2003
Skills
Team Management and..., Multimedia Project..., Inventory Management, Staff Training, Software Training, Training Skills, Teacher Training, Accounting, Financial Analysis, Data Entry, Client Relationship..., Logistics Planning, Logistics, Logistics Management, Audio Engineering, Audio Editing, Audio Mixing, Audio Post Production, Audio Design, Room Acoustics, Studio Recording, Studio Design, Digital Recording, Live Recording, Microsoft Office, Apple Macintosh, Apple Software, Apple Remote Desktop, iWork, Adobe Creative Suite, Pro Tools, Cakewalk Sonar, Adult Education, Web Design, HTML, MIDI, MIDI sequencing, Sound Design, Photoshop, Business Management, Production, Audio, Sound, Recording, Composition, Songwriting, Mastering, Music Production, Mac, Editing
Education
Athens State University 2004 — 2011
Bachelor of Science, Business, Management of Technology, GPA: 3.14
Calhoun Community College 2000 — 2003
Associate of Applied Science, Music Industry Communications, GPA: 3.52
HealthPort Technologies June 2015 - Present
Novartis August 2012 - September 2015
General Mills February 2012 - June 2012
Ready Pac Produce September 2011 - February 2012
Dendreon April 2011 - September 2011
Quest Diagnostics May 2008 - March 2011
American Red Cross February 2008 - July 2008
Fresh Express August 2006 - February 2008
Skills
HACCP, Quality Control, GMP, SAP, FDA, Trackwise, PeopleSoft, CPR, ADP E-Time, ANSI, USDA, SQF, Emergency Response Ready, Supplier Quality, GDP, HEDIS, QIO, Notary Public, 3M, Epic Systems, Allscipts, Office Practicum, MRA
Education
Atlanta Technical College 2015 — 2016
Associate’s Degree, Health Information/Medical Records Administration/Administrator, Dean's List
University of Phoenix
Master of Health Administration, Health/Health Care Administration/Management
University of West Georgia
Bachelor of Science (B.S.), Biology, General
Integrated Oncology July 2015 - Present
American Esoterics Laboratories January 2011 - Present
Quest Diagnostics February 2007 - January 2011
Wilson County Medical 2005 - 2007
Bornagn Bakeries 1998 - 2005
Arbonne International 1996 - 1998
Skills
Consultative Selling, Account Management, Healthcare, Solution Selling, Business Development, Training, Business Strategy, Public Speaking, Selling, Coaching, Managed Care, Customer Service, Sales Management, Sales Force Development, Cross-functional Team..., Contract Negotiation, Sales, Management, Team Building, Clinical Research, EMR, CRM, Leadership, Process Improvement, Team Leadership, Salesforce.com, Market Planning, New Business Development, Marketing, Marketing Strategy, Customer Satisfaction, Healthcare Management, Forecasting, Cold Calling, Trade Shows, Microsoft Office, Sales Presentations, Sales Process, Budgets, EHR, Sales Operations, Direct Sales, Strategic Planning, Recruiting, Start-ups, HIPAA, Project Management, Hospitals, Healthcare Information..., Product Launch
Education
Austin Peay State University 1990 — 1992
BS, Computer Science
Austin Peay State University
Computer Science, Computer Science
Quest Diagnostics October 2014 - Present
Bank Midwest, a Division of NBH Bank, N.A. November 2011 - June 2014
Bank Midwest, a Division of NBH Bank, N.A. (Formerly Hillcrest Bank) July 2007 - November 2011
Bank Midwest, a Division of NBH Bank, N.A. (Formerly Hillcrest Bank) April 2004 - July 2007
Bank Midwest, a Division of NBH Bank, N.A. (Formerly Hillcrest Bank) June 2003 - April 2004
McCarthy Auto Group July 2002 - September 2003
Commerce Bank May 2000 - May 2002
Skills
Sales, Financial Services, Finance, Financial Risk, Risk Management, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Process Improvement, Leadership, Cross Selling, Outlook, Small Business, Sales Management, Management
Education
Baker University 1995 — 2000
Bachelor's degree Business, Marketing, Economics, & Finance
Liberty Chapel June 2014 - Present
Asbury Theological Seminary August 2013 - Present
Wilmore Highbridge Community Center December 2013 - March 2014
Quest Diagnostics November 2012 - December 2013
Transportation, Logistics, Customer Service January 1985 - November 2013
Christian Ministry Experience June 2006 - August 2013
FedEx Ground August 2008 - November 2012
Freelance Professional Musician January 1990 - January 2003
Skills
Teaching, Transportation..., Preaching, Logistics Management, Operations Management, Warehouse Management, Data Entry, Microsoft Excel, Inventory Control, Microsoft Word, Customer Satisfaction, Supply Chain, Team Building, Leadership
Education
Asbury Theological Seminary 2013 — 2017
Master's Degree, MDiv/Biblical Studies and Languages
Ohio Christian University 2008 — 2012
Bachelor of Arts (BA), Leadership and Christian Ministry
QualStaff Resources January 2015 - Present
Sagacious Consultants January 2014 - January 2015
Cerner Corporation November 2009 - December 2013
Quest Diagnostics April 2007 - November 2009
Quest Diagnostics July 2006 - April 2007
Quest Diagnostics January 2006 - July 2006
Lanier Worldwide January 2005 - January 2006
Skills
Management, Program Management, Analysis, Software Documentation, Human Resources, Competitive Analysis, Training, Sales Prospecting, Sales, Medical Software Sales, Selling, New Business Development, Process Improvement, Marketing, Account Management, Customer Service, Strategic Planning
Education
Baker University
Master of Business Administration, (MBA)
University of Kansas
Bachelor of Arts, Communications and Spanish
Saint Thomas Aquinas High School
Diploma
Materialise April 2015 - Present
Materialise October 2011 - April 2015
Regional Medical Imaging October 2004 - October 2011
Quest Diagnostics June 2003 - July 2003
Skills
Medical Terminology, Human Anatomy, DICOM, Medical Imaging, Employee Training, Training, Medical Records, RIS, PACS, Healthcare Information..., Sop, Quality Assurance, Cross-functional Team..., Venipuncture, Customer Support, Patient Support, Microsoft Excel, Radiology, Customer Service, Engineering, Orthopedics, Product Development, Microsoft Word, MRI, PowerPoint
Education
University of Michigan-Flint 1998 — 2003
Bachelor of Science (BS), Health Care Administration
Baker College of Flint 2004 — 2006
Medical Assistant
Agilent Technologies September 2011 - Present
Calloway Labs April 2008 - November 2012
Calloway Labs October 2007 - April 2008
Quest Diagnostics February 2007 - October 2007
Quest Diagnostics September 2005 - February 2007
Skills
Analytical Chemistry, Chemistry, GC-MS, Gas Chromatography, HPLC, Healthcare, LC-MS, Laboratory, Laboratory Automation, Laboratory Medicine, Leadership, Lifesciences, Method Development, Quality Assurance, Toxicology, Life Sciences, Validation, GMP
Education
Assumption College 2000 — 2004
BA, Chemistry
Assumption College 2000 — 2004
Bachelor's degree, Chemistry
National Board of Medical Examiners January 2015 - Present
National Board of Medical Examiners 2013 - December 2014
GSK 2003 - 2013
Quest Diagnostics 2000 - 2003
Skills
Customer Focus and..., Business Process..., Mentoring and Coaching, Project Management, Business Impact Analysis, Business Process..., Cost Efficiency, Assessment and Analysis, Cross-functional Team..., IT Management, Change Management, Information Technology, Management, Six Sigma, Business Analysis, Requirements Analysis, Integration, Process Improvement, Vendor Management
Education
Ateneo de Manila University 1982 — 1986
BS, Mathematics and Computer Science
Missouri Department of Transportation October 2013 - Present
Quest Diagnostics July 2006 - October 2013
Our Family Bracelets February 2001 - May 2003
Skills
Onboarding, HR Policies, Benefits, Screening, Benefits Administration, HRIS, Employee Benefits, Payroll, PeopleSoft, Orientation, Training & Development, Human Resources, Performance Management, Program Management, Leadership, Labor Relations, Training, Workforce Planning, Team Building, Policy, Succession Planning, FMLA, Personnel Management, New Hire Orientations, Deferred Compensation, Employee Relations, Talent Acquisition, Employee Training, College Recruiting, Employee Engagement, Canadian benefits, Job Descriptions, Talent Management, Compensation & Benefit, Interviews, Taleo, Employee Handbooks, Applicant Tracking..., Temporary Placement, Performance Appraisal
Education
Baker University 2010 — 2011
Bachelor in Science Management, Human Resources
Fort Osage High School
General, General Studies
Quest Diagnostics January 2007 - March 2009
Skills
Customer Service
Education
Ashford University 2010 — 2014
Bachelor of Business Administration (B.B.A.)
The College of Office Technology
Associate's degree, Medical Office Management/Administration
Phoenix Air Group April 2015 - Present
Quest Diagnostics October 2014 - April 2015
Freedom Aviation August 2012 - October 2014
Liberty University Aeronautics Program June 2012 - August 2013
First Presbyterian Church January 2009 - May 2012
First Presbyterian Church December 2005 - January 2009
Skills
Private Pilot, Leadership Development, Missions, Student Ministry, Youth Ministry, Advertising, Leadership, Microsoft Office, Event Planning, Youth Work, Church Events, Youth Mentoring, Youth Leadership, Discipleship, Community Outreach
Education
Liberty University 2012 — 2013
Aviation Maintenance, Airframe and Powerplant Certified Mechanic
Auburn University 2001 — 2005
Bachelor of Arts, Criminology
Independent contractor Ataxia January 2010 - Present
The Do Foundation December 2009 - Present
Quest Diagnostics April 1998 - June 2003
PARK PLAZA ASSITED LIVING March 1995 - March 1997
Skills
Motivational Speaking, Motivational..., Motivational..., Special Education, Health Education, Public Speaking, Public Health, Fundraising, Contract Recruitment, Internetworking, Inter-personal, Inspiration, Content Management, Community Outreach, Volunteering, Volunteer Recruiting, Non-profit Volunteer, Non-profits, Non-profit Leadership, Fundraisers
Education
University of Phoenix 2011 — 2016
Baker College of Clinton Township 2009 — 2011
Computer Information Systems, Networking
DETROIT SCHOOL OF NURSING 1984 — 1986
NURSING, MEDICAL, TOP TEN IN CLASS
S & J's Furniture Vault & Sign Shop February 2012 - Present
Celtic Property Management February 2008 - January 2012
Quest Diagnostics May 2004 - February 2008
Quest Diagnostics May 2004 - February 2008
St Joseph Health Center May 2001 - May 2004
Skills
Accounting, Management,..., Microsoft Excel, Payroll, QuickBooks, Outlook, Team Building, Budgets, Access, Sales
Education
Mid-America Nazarene University 2005 — 2007
Masters Degree, Business Administration
Avila University 2000 — 2004
BS, Biology
Jamberry March 2015 - Present
LabCorp May 2011 - Present
Quest Diagnostics September 1999 - October 2010
Skills
Medical Terminology, Hospitals, HIPAA, EMR, Healthcare, Healthcare Management, Healthcare Information..., Medical Billing, Medical Records, Phlebotomy, EHR, Patient Safety
Education
Ashford University 2011 — 2015
Bachelor of Arts (B.A.), Business Administration and Marketing
Quest Diagnostics January 2015 - Present
Quest Diagnostics May 2014 - January 2015
Quest Diagnostics March 2013 - May 2014
Quest Diagnostics June 2012 - February 2013
ExamOne, a Quest Diagnostics Company September 2011 - June 2012
Quest Diagnostics June 2009 - October 2011
Quest Diagnostics January 2007 - June 2009
Quest Diagnostics January 2006 - December 2007
Quest Diagnostics June 2005 - December 2006
Skills
Team Building, Healthcare, Leadership, Account Management, Coaching, Cross-functional Team..., Training, Project Management, Microsoft Word, Change Management, Management, Program Management, Sales Operations, Business Development, Wellness, Salesforce.com, Sales
Education
Baker University 2009 — 2010
MBA, Business Administration, Management and Operations
The University of Kansas 2001 — 2005
BGS, Human Biology
Securitas Security Services USA, Inc. February 2007 - Present
Quest Diagnostics April 2011 - April 2011
Education
Baker College Business and Corporate Services 2010 — 2011
Certificate, Phlebotomy
Blue Mountain Equipment May 2012 - Present
Girl Scouts of Northeast Texas September 2011 - Present
Tiny Treasures Home Day Care March 2007 - August 2010
Quest Diagnostics April 2005 - November 2006
Temple Inland August 2003 - December 2004
Dell October 2002 - February 2003
WheelGroup Cororation / Cisco Systems, Inc. October 1996 - April 2002
Skills
Cross-functional Team..., Customer Service, Event Planning, Fundraising, Leadership, Microsoft Office, Newsletters, Program Management, Project Management, Sales, Software Documentation, Team Building, Time Management, Training, Windows
Education
Austin Community College
Business Management
Cisco Systems, Inc.
Cisco Networking Basics
Florida International University March 2012 - Present
Northeastern University August 2010 - Present
Guardian Ad Litem Program 2014 - Present
Philips March 2011 - March 2012
Eisman & Associates June 2010 - March 2012
Fresenius Medical Care February 2008 - May 2010
Fresenius Medical Care December 2005 - February 2008
Fresenius Medical Care August 2000 - December 2005
Quest Diagnostics August 1999 - August 2000
SmithKline Beecham January 1992 - August 1999
Skills
Healthcare, FDA, Medicare, HIPAA, Strategy, Privacy Law, Managed Care, Litigation, Lifesciences, Legal Research, Leases, Laboratory, Healthcare Management, Entrepreneurship, Employment Contracts, Corporate Law, Contract Negotiation, Commercial Litigation, Clinical Trials, Clinical Research, Business Development, Budgets, Biotechnology, Analysis
Education
Babson College - Franklin W. Olin Graduate School of Business 2002 — 2006
MBA
University of Pittsburgh School of Law 1985 — 1988
JD
Rutgers University-New Brunswick 1981 — 1985
BA, General
Charles Schwab September 2011 - Present
Quest Diagnostics September 2008 - September 2011
Quest Diagnostics September 2008 - September 2009
McCarthy's Irish Pub December 2006 - July 2008
Target Insurance Services May 2005 - December 2005
LabOne January 2004 - July 2004
Skills
Analysis, Data Entry, Leadership, Quality Assurance, Process Scheduler, Customer Service, Microsoft Office, Team Building, Sales, Microsoft Excel, Management, Insurance
Education
Baker University 2009 — 2011
Bachelors of Business Administration, Business Administration
Pittsburg State University 2004 — 2008
Bachelor of Business Administration, Business
Fresenius Medical Care February 2013 - August 2013
Quest Diagnostics March 2012 - February 2013
TEKsystems April 2011 - March 2012
Bank of America November 1999 - January 2011
Skills
SharePoint, Customer Service, Active Directory, Quality Assurance, Vendor Management, Disaster Recovery, Process Improvement, Software Documentation, Windows, Databases, Technical Support, Leadership, Hardware, Security, Operating Systems, Networking, Project Management, Business Analysis, Management
Education
Austin College 1979 — 1983
Videovision January 1999 - Present
Quest Diagnostics February 1995 - December 2006
Skills
Public Speaking
Education
Baker College Business and Corporate Services
Mott Community College
New Horizons - Computer Learning Centers of Michigan
Golden Nugget July 2015 - Present
Ocean County College June 2014 - Present
Shore Nephrology, P.A. September 2014 - June 2015
Cardiology Associates of Ocean County May 2014 - September 2014
Quest Diagnostics December 2013 - February 2014
Ocean County College September 2013 - February 2014
Neurological Associates of Ocean County January 2014 - January 2014
Caesars Entertainment Corporation November 2004 - January 2013
Skills
Human Resources, Onboarding, Recruiting, New Hire Orientations, Customer Service, Employee Relations, Training, Casino, FMLA, Applicant Tracking..., Data Entry, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Inventory Management, Office Management, File Management, Database Administration, Research, Social Skills, Employee Engagement, Hospitality, Hotels, Food & Beverage, Employee Benefits, Outlook, Labor Relations, Temporary Placement, HR Policies, Talent Acquisition, Gambling, Legal Compliance, Workforce Planning, Policy, Employee Training, Customer Satisfaction, Gaming Industry, Casino Gaming, Phlebotomy, Certified EKG Technician, CCMA, Medical Assisting, HIPAA, ICD-9, ICD-10, Medical Billing, Medical Office, Medisoft, Hiring
Education
Ocean County College 2013 — 2014
Certification, Medical/Clinical Assistant, 30 CEU Completed, Certified.
Saint Joseph's University 2002 — 2004
Bachelor of Science (B.S.), Biology
Northeast High School 1998 — 2002
High School Diploma, Biology
Atlantic Cape Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Genesys Regional Medical Center May 2003 - Present
POH Regional Medical Center 2002 - 2003
william beaumont hospital royal oak 2001 - 2002
University of Michigan Health System 1998 - 2000
Quest Diagnostics 1979 - 1999
Skills
TNCC, Emergency Room, Recovery Room, Medical/Surgical, ACLS, BLS, IV, Trauma Nursing, ENPC, Patient Education, Triage, Vital Signs, Epic Systems, Phlebotomy, EKG, Direct Patient Care, Emergency Nursing, Telemetry, PALS, Post Anesthesia Care
Education
Baker College of Flint
Associate's degree, Surgical Technology/Technologist
Mott Community College
Associate's degree, Registered Nursing/Registered Nurse
daySPRING photography March 2010 - Present
Southmoor Medical Associates 2006 - 2012
Quest Diagnostics June 2002 - March 2004
Texas Cancer Center May 1998 - October 1999
Texas State Technical College March 1990 - September 1997
Pathology Consultants 1986 - 1996
Skills
Portraits, Weddings, Portrait Photography, Wedding Photography, Commercial Photography, Headshots, Photography, Event Photography, Fine Art Photography, Babies, Images, Photos, Location Photography, On Location, Still Life, Lifestyle Photography, Senior Portraits, Digital Photography, Architectural..., Fashion Photography, Environmental..., Lifestyle, Fine Art, Black & White, Photojournalism, Studio Photography, Retouching, Corporate Portraits, Maternity, Food Photography, Travel Photography, Editorial, Business Portraits, Industrial Photography, Landscape Photography, Art, Sports Photography, Pets, Advertising, Documentary, Lifestyle Portraits, Birthdays, Photo Editing, Phlebotomy, EKG, Urinalysis, Appointment Scheduling
Education
Austin Community College
Photography
Central Bible College
Education
FTI Consulting March 2013 - Present
FTI Consulting August 2009 - March 2013
Quest Diagnostics February 2006 - February 2008
self employed 2005 - 2008
U S Laboratory Inc. January 2005 - December 2005
The William W. Backus Hospital 2000 - 2004
Applied Management Systems May 1997 - February 2000
Brockton Hospital 1993 - 1994
Fallon Clinic 1988 - 1993
Skills
Strategic Planning, Executive Management, Operational Cost..., Laboratory Medicine, Productivity Software, Increase Productivity, Healthcare Consulting, Healthcare, Customer Service, Business Process..., Healthcare Management, Laboratory, Management, Hospitals, Healthcare Information..., Project Management, Change Management, Process Improvement
Education
Assumption College 1995 — 1998
MBA, Healthcare
Assumption College 1995 — 1998
Certificate, Healthcare Management
University of Massachusetts Dartmouth 1978 — 1982
BS, Medical Technology
High School 1974 — 1978
Hartford University
B.S; Certificate, Medical Technology; Laboratory Management
Quest Diagnostics May 2013 - Present
Perceptive Software from Lexmark February 2012 - May 2013
Perceptive Software from Lexmark October 2009 - February 2012
Skills
Salesforce.com, Lead Generation, Product Marketing, Direct Marketing, Eloqua, Sales, Marketing Communications, Google Analytics, Marketing, Microsoft Excel, Management, PeopleSoft, PowerPoint, Product Management, Social Media, Basecamp, Microsoft Word, Outlook, Business Development, Social Media Marketing, Demand Generation, Tridion, Silverpop, SharePoint, WordPress, SurveyMonkey
Education
Kansas State University
Bachelor's Degree, Marketing
Baker University
Master's Degree, Business Administration
Shawnee Mission West High School
High School
McLaren Hospital - Oakland July 2013 - Present
Quest Diagnostics October 2003 - July 2013
Quest Diagnostics July 2002 - October 2003
Skills
Training & Development, Staff Training, Quality Assurance, Training, Leadership, Team Leadership, Team Building, Six Sigma, Customer Service, Teamwork, Policy, Software Documentation, Process Improvement, Quality Management, Cross-functional Team..., Call Centers, Analysis, Supervisory Skills, Vendor Management, Technical Writing, Management, Strategic Planning, Project Management, Employee Training, Customer Satisfaction, Leadership Development, Hospitals, Healthcare Management, Healthcare, Employee Engagement, Performance Management
Education
Dale Carnegie Institute 2009 — 2010
Communication, General
Baker College Business and Corporate Services 2005 — 2007
Bachelor of Business (BBL), Business Leadership
Oakland Community College 1997 — 1999
AAS, Liberal Arts
Quest Diagnostics July 2015 - Present
Quest Diagnostics April 2011 - Present
Sanofi-Aventis July 2010 - December 2010
Pfizer July 2004 - December 2009
Quill January 2002 - September 2004
Boise Cascade Office Products June 1999 - January 2002
Quartet/GBC October 1992 - January 1999
Skills
Account Management, Selling Skills, Customer Service, Marketing, Forecasting, Microsoft Excel, Budgets, Microsoft Word, PowerPoint, Human Resources, CPOE, Pharmaceutical Sales, Training, Selling, Healthcare, Sales, Managed Care, Sales Operations, Leadership, Sales Management, Pharmaceutical Industry, Medical Devices, Team Building, Management
Education
Augustana College 1989 — 1992
B.A., Health and Physical Education/Fitness, Psychology
Highland Community College 1987 — 1989
Associate of Arts (AA), General Studies
Private Company June 2015 - Present
Quest Diagnostics August 2013 - May 2015
WaterOne March 2013 - May 2013
H&R Block October 2007 - May 2012
H&R Block 2006 - 2007
Multiple Companies 2005 - 2006
Valley Baptist Health System June 2004 - June 2005
Skills
Recruiting, Human Resources, PeopleSoft, Onboarding, Employee Relations, Background Checks, TalentWise, SharePoint, OpenHire, SAP, HRIS, Change Management, PowerPoint, Microsoft Excel, Microsoft Outlook, Lotus Notes, Adobe Acrobat, Adobe Photo, Microsoft Visio, Adobe Acrobat Pro, Project lifecycle, Employee Recognition, Maintaining..., Healthcare Recruitment, Business Objects, Vendor Management, Customer Service
Education
Baker University 2009 — 2011
Master's Degree, MBA
William Woods University
BA, Equestrian Science
Kinetic Supply Company March 2015 - Present
Dex Media, Inc. January 2014 - March 2015
Dex Media July 2012 - January 2014
Dex Media June 2011 - July 2012
Dex Media September 2004 - June 2011
Quest Diagnostics November 2003 - September 2004
Valley View United Methodist Church - Day Care January 2001 - November 2003
Garden Villas 1999 - 2001
Skills
Microsoft Excel, Outstanding..., Self Management, Time Management, Analyze Information, Training, Project Planning, Microsoft Operating..., Goal Oriented, SQL, Estimating, Scheduling Management, Mergers & Acquisitions, Process Improvement, Microsoft Access, Management, Leadership, Access, Account Management, Scheduling, Customer Service, Analysis, Project Management, Advertising, Marketing, Marketing Strategy
Education
Ashford University 2014 — 2015
Master's Degree, Organizational Management/Supply Chain Management
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), 3.97
University of Phoenix 2005 — 2007
BS, Business Management, 3.84
Kansas City Kansas Community College 2005 — 2007
Communication & Language Studies
Johnson County Community College 2002 — 2004
Undergraduate classes
MAHLE July 2015 - Present
MAHLE July 2014 - June 2015
Quest Diagnostics January 2002 - June 2014
Kelly Services April 2001 - December 2001
Burger King August 1998 - March 2001
Skills
Customer Service, Data Entry, Microsoft Word, Leadership, Problem Solving, Microsoft Excel, Help Desk Support, Laboratory Skills, Guitarist, Networking, Windows 7, Multi Tasking, MS Windows 2008 Server, Computer Hardware, VMWare, Knowledge of operating..., Storage, Networking Fundamentals, Printers, Routers,..., Active Directory, Windows 2000/XP/Vista, Windows Remote Desktop, Blood Bank, Computer Hardware..., VPN, Mobility Management, PowerPoint, Process Improvement, Microsoft Office, Troubleshooting
Education
Baker College of Auburn Hills 2012 — 2015
Information Technology & Security
Murray State University 1998 — 2000
General Studies
Quest Diagnostics July 2012 - Present
Tmobile Phone Zone May 2009 - June 2012
Skills
Customer Service, Data Entry, Invoicing, Leadership, Sales, Teamwork
Education
Avila University 2014 — 2016
Bachelor’s Degree, Business Administration and Management, General
Longview Community College 2010 — 2012
Associate’s Degree
ExamOne, a Quest Diagnostics Company October 2014 - Present
ExamOne, a Quest Diagnostics Company July 2012 - Present
Quest Diagnostics September 2000 - July 2012
Skills
Microsoft Office, Employee Training, Team Leadership, Troubleshooting, Salesforce.com, Coaching, Account Management, HIPAA, Time Management, Process Improvement, Team Building, Training, Healthcare
Education
Ashford University 2006 — 2008
Bachelors, Organizational Management
GR Consulting Inc. March 2011 - Present
inVentivMM April 2012 - March 2013
University Hospital May 2006 - May 2012
Concierge Services of Augusta August 2010 - April 2011
Mullins Laboratory February 2003 - May 2004
Quest Diagnostics August 2002 - February 2003
Mullins Laboratory January 1999 - May 2002
Skills
Neuro Critical Care..., Medical Chart Review, Mentoring/Teaching, Healthcare, Nursing, Hospitals, Critical Care, Neurology, Cardiac, Clinical, Medical Malpractice, Legal Consulting, Health, Med/Surg, Personal Injury, Medical Records, Acute Care, Nurses, ICU, Clinical Research, Medicine, Medical/Surgical, Home Care, Inpatient, Healthcare Management, Managed Care, Case Managment, Orthopedic, Patient Advocacy, ACLS, Legal Nurse Consulting, Patient Safety, BLS, Wound Care
Education
Medical College of Georgia 2004 — 2006
Bachelor of Science, Nursing
Augusta State University 2000 — 2004
Home Depot October 2007 - Present
Quest Diagnostics April 2005 - August 2007
Federated Service Solutions August 2004 - April 2005
McKenney's Mechanical February 2003 - August 2004
XO Communications August 1998 - September 2002
Skills
Six Sigma, System Deployment, Vendor Management, MS Project, Visio, Program Management, PMP, SDLC, Cross-functional Team..., Software Development, Project Management, Management, Change Management, Process Improvement, Telecommunications, Budgets, Team Leadership, Project Portfolio..., Integration, Business Process, Software Project..., Team Building, SharePoint, IT Management, Leadership, Business Intelligence, Business Process..., Information Technology, Call Centers, Software Documentation, Business Analysis, IT Strategy, Project Planning, PMO, Resource Management, Requirements Analysis, Infrastructure, Data Center, ITIL, CRM, Disaster Recovery, Enterprise Architecture, Quality Assurance, IT Operations, IT Service Management, Outsourcing, ERP, Security, Agile Project Management, Requirements Gathering
Education
Ashford University 2007 — 2009
BA, Organizational Management
Southern Polytechnic State University 1986 — 2004
Electrical and Electronics Engineering
Monroe Area High School
Newton County HS
Quest Diagnostics July 2000 - Present
Systems and Computer Technology Corp November 1999 - July 2000
Rafferty's Inc. January 1999 - November 1999
Skills
Visio, Project Management, Business Analysis, Customer Service, Process Analysis, SQL, Business Process Mapping, Business Process..., Process Improvement, JavaScript, eForms, Appian, Workflow, Workflow Management, Electronic Forms, Forms Development, HP Process Automation, HP Teleforms, Training, Software Consulting
Education
Austin Peay State University 1994 — 1997
Bachelor of Science (BS), Elementary Education and Teaching
Hopkinsville Community College 1993 — 1994
Associate of Arts (A.A.), General Studies
Shamrock Solutions, LLC August 2015 - Present
Lexmark Enterprise Software February 2014 - Present
Lexmark Enterprise Software April 2012 - February 2014
Lexmark Enterprise Software August 2011 - April 2012
Quest Diagnostics August 2008 - August 2011
Quest Diagnostics March 2007 - August 2008
ScriptPro November 2005 - March 2007
Quest Diagnostics (LabOne) November 2003 - November 2005
Quest Diagnostics (LabOne) August 2001 - November 2003
H&R Block November 2000 - April 2001
Skills
Troubleshooting, SQL, Software Documentation, Visual Basic, Six Sigma, Technical Support, Customer Service, Programming, ASP.NET, Help Desk Support, ImageNow, Analysis, Quality Assurance, SharePoint, Project Management, Systems Analysis, Enterprise Content..., Cross-functional..., Cross-cultural Teams, Peer Mentoring, Microsoft SQL Server, SDLC, Visio, Business Analysis, Leadership, Process Improvement
Education
University of Kansas - Graduate School of Business 2003 — 2006
MBA
Baker University 1998 — 2000
B.S.
Emporia State University 1996 — 1998
Beckman Coulter July 2014 - Present
Quest Diagnostics January 2013 - July 2014
Quest Diagnostics March 2010 - January 2013
Johnson & Johnson July 2008 - March 2010
Johnson & Johnson November 2005 - July 2008
Johnson & Johnson January 2005 - November 2005
DePuy Orthopaedics 2004 - 2005
Skills
Medical Devices, Product Development, Manufacturing, Budgeting, Compliance, Global Marketing, Cross-functional Team..., Lean Manufacturing, Operations Management, Strategic Planning, Process Improvement, Orthopedics
Education
Babson College - Franklin W. Olin Graduate School of Business 1998 — 2002
MBA, Marketing
United States Military Academy at West Point 1986 — 1990
BS, Civil Engineering
Perceptive Software December 2014 - Present
Perceptive Software January 2014 - November 2014
Perceptive Software January 2012 - January 2014
Quest Diagnostics August 2009 - January 2012
Sprint April 2008 - April 2009
Sprint/IT November 2004 - March 2008
Gateway January 2004 - September 2004
Skills
Microsoft Certified..., CompTIA Network+, Troubleshooting, Hardware, Active Directory, Networking, Operating Systems, Computer Hardware, XP, Call Center, Microsoft Exchange, TCP/IP, VMware, Security, Windows Server, Software, A+ Certified, Help Desk Support, Technical Support, Testing, Windows XP
Education
Baker University 2011 — 2014
Associate of Arts Degree in Business, Business Administration and Management, General, 3.85
Quest Diagnostics December 2013 - Present
Georgetown Savings Bank 2006 - Present
Hologic, Inc. 2014 - 2015
Hologic, Inc. 2014 - 2015
Quest Diagnostics July 2010 - November 2013
Fresenius Medical Care 2003 - 2010
Skills
Sarbanes-Oxley Act, Management Accounting
Education
Babson College - Franklin W. Olin Graduate School of Business 2003 — 2005
MBA
Bentley University 1997 — 1998
BS, Finance
Community Autism Now October 2014 - Present
Quest Diagnostics January 2007 - September 2009
Taka-O July 2006 - February 2007
'Self-Employed' July 2006 - January 2007
u-Nav Microelectronics October 2004 - March 2005
Knight LLC March 2004 - November 2004
RINCON TRUCK CENTER, INC. October 2003 - November 2003
Skills
Applied Behavior..., Sociology, Experience Working with..., Child Development, childcare, Child Welfare, Social Skills, Customer Service, Data Entry, Outlook, Microsoft Office, Software Documentation, Healthcare Information..., Goal Oriented, Detail Oriented, Microsoft Excel, PowerPoint, Social Networking, Online Research, Online Social Networking, Promotional, Administrative..., Executive Support, Communication, Community Service, Troubleshooting, Medical Terminology, Teaching, Training, Public Speaking, Community Outreach
Education
Aquatic Therapy and rehab Institute 2014 — 2015
Aquatic Therapy Specialization
Ashford University 2010 — 2014
Bachelor’s Degree, Sociology, Magna Cum laude
Ashford University 2010 — 2014
Bachelor’s Degree, Applied Behavior Analysis, Magna Cum Laude
Saddleback College 2005 — 2008
Cultural Anthropology
Quest Diagnostics June 2011 - Present
Skills
SDLC, Agile Methodologies, Six Sigma, Process Improvement, IT Operations Management, ITIL Certified, ITIL Process..., Problem Solving, Leadership, Cross Functional Team..., Project Management, Risk Management, Release Management, Requirements Analysis, Disaster Recovery, Software Project..., PMO, Business Analysis, PMP, Cross-functional Team..., Management, Visio, ITIL, Program Management, Scrum, Healthcare Information..., Testing, Project Portfolio..., Integration, Business Process, Software Documentation, Quality Assurance
Education
Ashford University 2008 — 2011
MBA with focus in Project Management
Franklin University 2002 — 2004
Bachelor’s of Science, Business Administration
Cincinnati State Technical and Community College 1998 — 2001
Associate's, Computer Communications
Quest Diagnostics October 2012 - Present
Quest Diagnostics 2008 - Present
Skills
Human Resources, Employee Relations, Onboarding, HRIS, Benefits Administration
Education
Baker College Business and Corporate Services
Bachelor Degree, Business Administration, Concentration in Human Resources Management
American Society of Employers
Certified Human Resources Generalist
DDI
Certified Trainer for Development Dimensions International (DDI) Learning Systems
Quest Diagnostics July 2012 - Present
McCormick & Schmick's 2007 - 2010
Skills
Food Quality, Food Safety, Data Entry, Inventory Management, Customer Service, HACCP, Food & Beverage, Inventory, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Process Scheduler, Time Management, Outlook
Education
Austin Community College
Culinary Arts/Chef Training
ARUP Laboratories September 2005 - Present
Quest Diagnostics 1991 - 2005
Skills
Strategic Sourcing, Supply Management, Purchasing, Procurement, Materials Management, Sourcing, Supply Chain, Supply Chain Management, Process Improvement, Cross-functional Team..., Contract Negotiation, Inventory Management, Six Sigma, Vendor Management, Contract Management, Business Process..., Operations Management, Forecasting, Continuous Improvement
Education
California Coast University 1995 — 1998
Ph.D., Business Administration
Baker University
Master of Business Administration (MBA), Business Administration and Management, General
Kansas State University
Bachelor of Science (BS), Biology/Chemistry
Quest Diagnostics May 2006 - Present
Ceridian Employer Services 1993 - 2000
Skills
Strategic Planning, Call Center Development, Managed Care, Program Management, Leadership, Cross-functional Team..., Process Improvement, Six Sigma, Call Centers, Team Building, Healthcare, Management, Sales, Business Development, Leadership Development, Project Management, Training, Public Speaking, Human Resources
Education
Babson College
Bachelor of Science (BS), Finance and Communications
Anderton Analyst consulting March 2015 - Present
Quest Diagnostics November 2013 - March 2015
Sprint February 2012 - October 2013
Sprint April 1998 - February 2012
Sprint December 1996 - April 1998
Color Tile May 1993 - November 1996
Southland Corporation June 1988 - February 1992
Industrial Catering June 1980 - June 1988
Skills
Workforce Management, Vendor Management, Call Center, Telecommunications, Customer Experience, Process Improvement, ACD, Wireless, Cross-functional Team..., Customer Satisfaction, VoIP, Access, Team Leadership, Outsourcing, Troubleshooting, Cisco Technologies, Operations Management, Business Process..., Business Analysis, Avaya, Call Centers, Service Delivery, Program Management, CRM, SQL, Integration, Software Documentation, Contact Centers, Telephony, IVR, Managed Services, Customer Retention, Leadership, Analysis, Unified Communications, Management, PMP
Education
Baker College Business and Corporate Services
BBA
Pathology Inc June 2012 - Present
central dupage hospital May 2007 - July 2010
Target April 2005 - March 2006
Quest Diagnostics April 1999 - March 2005
Quest Diagnostics March 1998 - April 1999
Education
Robert Morris College 2003 — 2005
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management, 3.0
Robert Morris College 2002 — 2003
Associate of Science (A.S.),, Medical/Clinical Assistant, 3.8 gpa
Aurora University
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse, 3.5
Fusion Lasertec February 2006 - May 2006
Quest Diagnostics January 2003 - February 2006
Montgomery College: Rockville Art Department June 2001 - January 2003
Buggy Whip Studio January 2001 - June 2001
Education
Assumption University 2006 — 2010
Quest Diagnostics February 2015 - Present
Quest Diagnostics April 2008 - Present
Quest Diagnostics April 2008 - March 2014
Deltacom 2000 - 2007
Skills
Salesforce.com, Sales Presentations, Hospitals, Customer Service, Healthcare, Telecommunications, Sales Operations, Training, Account Management, Sales, Healthcare Information..., Managed Care, Team Building
Education
Auburn University 1996 — 2000
BA, Communications
Springwood School
High school
The City of Atlanta Municipal Court February 2015 - Present
City of Atlanta Municipal Court October 2000 - February 2015
Quest Diagnostics October 1998 - September 2000
Child Support Service of Georgia April 1995 - July 1998
Policy Studies Inc April 1995 - July 1998
Skills
Public Speaking, Research, Customer Service, Microsoft Office, Leadership, PowerPoint, Teaching, Microsoft Excel, Strategic Planning, Microsoft Word, Management, Criminal Law, Nonprofits, Government, Analysis, Community Outreach, Outlook, Troubleshooting, Access, Courts
Education
Atlanta's John Marshall Law School 1999 — 2001
Criminal Law
National Association of Paralegals 1987 — 1988
Paralegal
Morris Brown College 1979 — 1983
B.A., CRIMINAL JUSTICE
Quest Diagnostics January 2005 - Present
Quest Diagnostics March 1992 - October 2005
Education
Ashford University
Organizational Management
SelectQuote Insurance Services January 2014 - Present
SelectQuote Senior Insurance Services June 2013 - January 2014
bonadonna inc. May 2005 - June 2013
Chapel Lakes Elementary May 2011 - May 2013
Quest Diagnostics 2003 - 2005
Quest Diagnostics 1999 - 2003
University of Kansas Medical Center 1999 - 2001
Skills
Hospitals, Pathology, Customer Service, Sales, Strategic Planning, Oncology, Microsoft Excel, Microsoft Office, Laboratory Medicine, Fundraising, Event Planning, Leadership, Nonprofits, Social Networking, Social Media, Teaching, Leadership Development, Facebook, Cancer, PowerPoint, Microsoft Word, Training, Direct Sales, Healthcare Management, Managed Care, Clinical Research, Quality Assurance, New Business Development, Management, Public Speaking, Sales Operations, Team Building
Education
Baker University 2002 — 2004
MBA, Business
University of Missouri-Columbia 1992 — 1996
BS, Clinical Laboratory Studies-Cytotechnology
Lees Summit High School 1988 — 1992
General studies, General Studies
Quest Diagnostics 2009 - Present
Solstas Lab Partners / Carilion Labs November 2007 - March 2009
Atlas Development Corporation September 2006 - October 2007
Danville Regional Medical Center 1995 - 2005
Skills
Healthcare, Hospitals, HL7, Process Improvement, Healthcare Information..., Salesforce.com, Troubleshooting, Strategic Planning, Change Management, Team Building, Microsoft Office, Sunquest Flexilab, Project Management, Atlas LabWorks, Informatics, EMR, SharePoint, Business Analysis, EHR, Integration, Health Information..., System Administration, Software Documentation, Leadership, Management, Cerner, Testing, Training, LIS
Education
Averett University 1991 — 1995
Master of Business Administration (MBA)
Averett University 1983 — 1987
BS, Medical Technology
Quest Diagnostics June 2013 - Present
Haldex October 2010 - May 2013
Haldex February 2000 - December 2010
Hopkins Manufacturing Corp January 1998 - February 2000
Hopkins Manufacturing Corp January 1994 - December 1997
Skills
Product Management, Marketing Strategy, Business Analysis, Personnel Management..., Project Management, Product Development, Product Launch, Presentations, Forecasting, Marketing, Leadership, Business Development, Pricing
Education
Baker University 2000 — 2002
MBA, Business
Emporia State University 1994 — 1998
BS, Business, emphasis in Marketing
CUNA Mutual Group January 2014 - Present
CUNA Mutual Group September 2005 - Present
Wachovia, A Wells Fargo Company 2004 - 2005
Fireman's Fund Insurance Company March 2001 - August 2004
Aetna 1986 - 2001
The Hartford February 1997 - March 1998
Quest Diagnostics July 1996 - January 1997
Education
Assumption College 1980 — 1984
BA, English and Social Rehabilitation
Assumption College 1980 — 1984
Bachelor of Arts (BA), Social Rehabilitation and English
Quest Diagnostics 2003 - Present
Glendale Presbyterian Church 2007 - 2009
Quest Diagnostics 1991 - 2003
Skills
SOP
Education
Seattle Pacific University 1979 — 1983
Biology, General
Azusa Pacific University
BS, Applied Business Management
ARUP Laboratories September 2005 - Present
Quest Diagnostics 1991 - 2005
Serex June 1990 - December 1991
Skills
Strategic Sourcing, Purchase Contracts, Purchasing Processes, Purchase Management, Materials Management, E-procurement, Supply Chain, Vendor Management, Procurement, Supply Chain Management, Cross-functional Team..., Global Sourcing, Team Building, Process Improvement, ERP, Forecasting, Lean Manufacturing, Six Sigma, Inventory Management
Education
California Coast University 1996 — 1998
Ph.D., Business Administration
Baker University 1991 — 1993
Master of Business Administration (MBA), Business Administration and Management, General
Kansas State University 1972 — 1976
Bachelor of Science (BS), Biology/Chemistry, 3.3
Quest Diagnostics April 2014 - Present
SimplexGrinnell July 2012 - April 2014
SimplexGrinnell August 2011 - July 2012
Genzyme November 2009 - June 2011
Biogen Idec March 2008 - October 2009
Johnson & Johnson July 2005 - November 2007
US Army May 1999 - May 2004
Skills
Leadership, Cross-functional Team..., Process Improvement, Sales Operations, Manufacturing, Operations Management
Education
Babson College - Franklin W. Olin Graduate School of Business 2006 — 2009
MBA, Global Management
United States Military Academy at West Point 1995 — 1999
B.S., International Relations
Quest Diagnostics August 2010 - Present
Quest Diagnostics October 2007 - August 2010
Alcatel-Lucent January 2000 - October 2007
PNC May 1996 - January 2000
Fleet Bank February 1990 - May 1996
Education
Babson College - Franklin W. Olin Graduate School of Business 2004 — 2006
MBA, Finance
Rutgers University 1985 — 1989
Bachelor of Science, Economics, Accounting & Computer Science
OncoMetrix/Womens Health Laboratory January 2012 - Present
Quest Diagnostics April 2011 - January 2012
BD Diagnostics January 2006 - April 2011
Skills
Medical Devices, Cardiology, Pharmaceutical Sales, Product Launch, Disposables, Urology, Market Development
Education
Auburn University 1994 — 1997
Bachelor, Business Administration/Management
Reinstated Years of Service September 2008 - Present
Deluxe Corporation September 1997 - Present
Quest Diagnostics February 2002 - September 2005
Quest Diagnostics January 2002 - September 2005
Sprint PCS January 1999 - November 2002
Sprint September 1999 - February 2001
SPRINT PCS August 1999 - January 2001
Education
Baker College Center for Graduate Studies 2003 — 2007
Associates, Business Management
Baker College Graduate 2007
Associates Degree, Business Management
Longview Community College
Quest Diagnostics August 1987 - Present
Encyclopaedia Britannica January 1978 - November 1983
Abbott Advertising March 1976 - March 1978
Pitluk Advertising Group February 1975 - February 1976
Norsworthy, Mercer & Kerss Advertising March 1974 - February 1975
KSHN Radio February 1973 - July 1973
Skills
Managed Care, Cold Calling, Contract Negotiation, Deal Closure, Financial Analysis, Integrity, Persistence, Result Oriented, Driving Results, People Skills, Innovative, Voiceovers, Swimming with Sharks, Dodging Bullets, Management, Direct Sales, Sales, Medical Sales, Time Management, Salesforce.com, Advertising, Team Building, Process Improvement, Hospitals, Leadership, Healthcare, Healthcare Information..., Strategic Planning
Education
Austin College 1970 — 1974
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.4
Assurant Employee Benefits March 2011 - June 2011
Deluxe Corporation September 2008 - December 2009
Quest Diagnostics February 2002 - September 2005
Education
Baker College Center for Graduate Studies 2003 — 2007
Associates Degree, Business Management
Longview Community College 1998 — 2000
General Studies
Barton Malow Company March 2008 - Present
SYNCREON May 2005 - March 2008
Quest Diagnostics 1999 - 2004
Skills
Benefits Administration, SAP HR, COBRA, Open Enrollment, New Hire Orientations, HRIS, FMLA, Deferred Compensation, Talent Management, Onboarding, SPHR, EEO, Kronos, Leave of Absence, Job Descriptions, Legal Compliance, Organizational..., Employee Engagement, Affirmative Action, Benefits Design, EEOC, Employee Handbooks, Compensation & Benefit, Succession Planning, I-9 Compliance, FLSA, Human Resources, Employee Recognition, Sourcing
Education
Baker College Center for Graduate Studies 2000 — 2002
Associates, HR Administration
Ameritox April 2009 - Present
Quest Diagnostics December 2005 - May 2009
Quest Diagnostics May 2001 - December 2005
Education
Avila University 1992 — 1996
Bachelor of Arts (B.A.), Natural Science emphasis Biology
Univar August 2014 - Present
Forest Pharmaceuticals May 2012 - August 2014
Quest Diagnostics January 2006 - May 2010
Skills
Cold Calling, Managed Care, Hospitals, Selling, Cardiology, Sales Operations, Account Management, Healthcare, Sales, Pharmaceutical Sales
Education
Auburn University 1996 — 2000
BS
Quest Diagnostics January 2013 - Present
AIDS Partnership Michigan January 1995 - June 2000
Skills
Patient Education, Training, Compassion, Community Outreach, Critical Thinking, Healthcare Management, Supervisory Skills, Phlebotomy, Healthcare, Phlebotomists, Case Management, Leadership, Microsoft Word, Vital Signs, Medical Terminology, HIPAA, PowerPoint, Leadership Development, Microsoft Office, Hospitals, Public Speaking, Nonprofits, Patient Safety, EMR, Inpatient, Medication...
Education
Central Michigan University Global Campus 2014 — 2016
Master of Counseling, Master of counseling
Baker College Business and Corporate Services 2010 — 2011
Business Leadership
Quest Diagnostics 2007 - Present
Skills
Healthcare Information..., Laboratory Medicine
Education
Ashford University 2009 — 2012
BA, Business Managment
GCRBC July 2012 - April 2015
Southern Maryland Hospital December 2010 - April 2011
Let Us Talk About Us blog site November 2010 - January 2011
Bowie State University May 2010 - October 2010
The Methodist Hospital August 2007 - September 2009
HCA July 2006 - July 2007
Quest Diagnostics August 2005 - July 2006
Skills
Blogging, Public Relations, Networking, Customer Service, Journalism, Employee Benefits, Healthcare, Applicant Tracking..., Benefits Administration, Onboarding, Human Resources, Employee Relations, Interviews, Recruiting, Hospitals
Education
Ashford University 2011 — 2012
Master of Arts (MA), Organizational Management
Ashford University 2009 — 2010
Bachelors, Communication Studies
Quest Diagnostics March 2014 - Present
Quest Diagnostics January 2012 - March 2014
Quest Diagnostics May 2010 - January 2012
Quest Diagnostics June 2007 - May 2010
Quest Diagnostics December 2000 - June 2007
Skills
Healthcare, Healthcare Information..., Sales Operations, EHR, Account Management, Process Improvement, Team Building
Education
Baker University 2008 — 2011
BBA, Business
CSC March 2011 - Present
Consulting January 2011 - June 2011
Quest Diagnostics October 2006 - December 2010
LABONE, INC October 2003 - October 2006
Analysts International/CSC January 2000 - October 2003
Black & Veatch January 1997 - January 2000
Skills
SDLC, Oracle, Requirements Analysis, Software Development, Microsoft SQL Server, PL/SQL, Database Design, .NET, Testing, C#, Data Modeling, Project Management, Cloud Computing
Education
Baker University 2005 — 2007
Master, Business Administration
The University of Kansas 1995 — 2001
Master of Science, Engineering Management
Lewis and Clark College
Bachelor of Arts, Mathematics and Chemistry
University of Southern California
Bachelor of Science, Chemical Engineering
Quest Diagnostics March 2007 - Present
Quest Diagnostics August 2006 - March 2007
Staveley Services North America February 2006 - May 2006
Skills
Laboratory Information..., ZPlot2, ZView2 software, Basic operation skills..., Dolbey Fusion Voice..., Academic experience..., Laboratory, Medical Transcription
Education
Ashworth University 2008 — 2008
Certification, Medical Transcription and Billing
Northern Illinois University 2004 — 2005
Bachelor or Science, Chemistry
University of Illinois at Chicago 1999 — 2004
Chemistry
Triton College
Quest Diagnostics July 2006 - Present
Skills
Medical Billing
Education
Ashworth University 2011 — 2016
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections
Quest Diagnostics May 1994 - Present
Education
Baker College Business and Corporate Services
Medical Lab Tech
McKesson Provider Technologies October 2012 - Present
21st Century Oncology June 2007 - October 2012
Quest Diagnostics January 1998 - April 2007
Skills
Medical Terminology, Medical Coding, E&M, CPT, ICD-9, ICD-9-CM, ICD-10, HCPCS, EMR, General Surgery, Medical Billing, EHR, Medical Records, Medical Transcription, Health Information..., HIPAA, Radiation Therapy, Medical Manager
Education
Baker College of Clinton Township 2007 — 2010
Associate of Arts and Sciences (AAS), Health Information/Medical Records Technology/Technician
Quest Diagnostics March 2003 - Present
American Red Cross, Southeastern Pennsylvania Chapter February 1989 - March 2003
Cape Regional Medical Center February 1987 - February 1989
Skills
Customer Service, Direct Patient Care, HIPAA, Healthcare, Leadership, Patient Safety, Phlebotomy
Education
Atlantic Cape Community College 2005 — 2005
Surgical Technology/Technologist
cape may vocational school 1979 — 1983
Medical/Clinical Assistant
SEEKING NEXT OPPORTUNITY July 2013 - Present
Self May 2008 - June 2013
Quest Diagnostics March 1997 - March 2008
J P Enterprises June 1996 - September 1996
Gazette Printing Company July 1995 - May 1996
Westinghouse Financial Services January 1991 - November 1994
Westinghouse Financial Services December 1989 - December 1990
Westinghouse Financial Services September 1979 - November 1989
Westinghouse Financial Services April 1975 - September 1979
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access, Desktop Publishing, Organization, Graphic Design, PowerPoint, People Skills, Problem Analysis, Teamwork, Time Management, Typing, Composition, Letter Writing, Access, Spreadsheets, Administrative..., Advertising, Invoicing
Education
Robert Morris University 1964 — 1965
Associate's degree, Administrative Assistant and Secretarial Science, General
Art Institute of Pittsburgh 1995 — 1995
Specialized certificate, Desktop Publishing/Graphic Artist
Community College of Allegheny County 1998 — 1998
Certificate, Microsoft Word
Community College of Allegheny County 1998 — 1998
Certificate, Microsoft Excel
Community College of Allegheny County 1998 — 1998
Certificate, Microsoft Access
Univerity of MD Midtown Campus September 2012 - Present
LifeBridge Health November 2002 - September 2012
Quest Diagnostics September 1999 - November 2002
Skills
Licensed in Florida as..., Certified ASCP MT in..., Laboratory Medicine, Hematology, Laboratory, Microbiology, Coagulation, Serology, Flow Cytometry, Immunohematology, Medicine, Wet Chemistry, Blood Bank, Clinical Chemistry
Education
Towson University 2001 — 2003
Bachelor's degree, Medical Technology
Auburn University 1976 — 1977
none, Medical Technology
Quest Diagnostics December 2000 - Present
Quest Diagnostics 2000 - 2010
Fitness USA Management. Corp June 1996 - March 2000
Skills
Customer Service, Clinical Research, Analysis
Education
Baker College of Auburn Hills 1992 — 1995
Associates Degree, Computer Information Systems/Microcomputer
"Cambridge Business School 1975 — 1976
Junior Accounting Diploma, Accounting
Quest Diagnostics August 2011 - Present
IBM 1984 - 2001
Education
Texas A&M University 1982 — 1984
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Austin College 1979 — 1982
Bachelor of Arts (B.A.), Applied Mathematics
US Farathane May 2012 - May 2013
Driveline Retail Solutions December 2007 - July 2010
Quest Diagnostics May 1995 - February 2006
Skills
Process Improvement, Customer Service, Six Sigma, Continuous Improvement, Quality Assurance, Customer Satisfaction, Inventory Management, Team Building
Education
Baker College of Flint 1998 — 2000
Bachelor's degree, Health Services Administration
Baker College of Flint 1976 — 1980
Associate's degree, Medical/Clinical Assistant
Quest Diagnostics August 2007 - September 2008
Internal Revenue Service January 1995 - March 2000
Education
Ashford University 2012 — 2016
Concorde Career Colleges
Healthcare Billing & Coding
Quest Diagnostics July 2015 - Present
Quest Diagnostics November 2014 - July 2015
City of Kansas City, MO January 2013 - October 2014
H&R Block September 2012 - January 2013
Truman Medical Centers June 2012 - September 2012
Convergys ARM - Encore RMI October 2008 - December 2011
Wells Fargo Auto Finance July 2004 - October 2008
Skills
Team Leadership, Problem Solving, Supervisory Management, Microsoft Office, PowerPoint, Customer Satisfaction, Customer Engagement, Negotiation, Project Management, Compliance, Strategic Planning, Hands-on Training, Strategic Communications, Timely Decision Making, Coaching Staff, Motivation, Time Management, Data Entry, 10 Key, Medical Terminology, Human Resources, Call Centers, Coaching, Training
Education
University of Phoenix 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Baker University
Baker University
Quest Diagnostics August 2009 - Present
MAFLEKUMEN October 2000 - April 2005
Skills
PCR, Healthcare, Molecular Biology, Laboratory, Lifesciences, Hospitals, Project Finance, Product Marketing, Mass Spectrometry, Quality Assurance, Cancer, Training, Life Sciences, Strategic Planning, Leadership, Research, Data Analysis
Education
Avila University 2010 — 2012
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management, A
Shelby County Board of Education August 2008 - Present
The University of Alabama at Birmingham September 2005 - December 2006
Quest Diagnostics June 2002 - June 2005
Skills
Secondary Education, Teaching, Physics, Chemistry, Biology, Educational Technology, Curriculum Design, Differentiated..., Lesson Planning, Classroom Management, Classroom, Literacy
Education
University of Alabama at Birmingham 2007 — 2009
Master of Education (M.Ed.), Secondary Science Education, 6-post secondary certification
University of Alabama at Birmingham 1998 — 1999
Bachelor of Science (B.Sc.), Cytotechnology/Cytotechnologist
Auburn University 1992 — 1997
Bachelor of Science (B.S.), Zoology/Animal Biology
Quest Diagnostics March 2014 - Present
Jackson & Coker August 2013 - February 2014
NeoGenomics Laboratories November 2011 - June 2013
University of California - Davis August 2010 - July 2011
University of California Davis June 2006 - July 2010
Southern Hills Hospital and Medical Center April 2005 - April 2006
Vanderbilt University August 2001 - November 2004
US Army 1989 - 1996
Skills
Microsoft Excel, Customer Service, Clinical Research, Hospitals, Healthcare, Healthcare Management, Microsoft Word, EMR, Flow Cytometry, Medical Diagnostics, Pathology, Hematology, Clinical Pathology, Medicine, Biotechnology
Education
University of California - Davis 2010 — 2011
Hematopathology Fellow
University of California - Davis 2006 — 2010
AP/CP Pathology Residency
Meharry Medical College 2001 — 2006
Doctor of Medicine (MD)
Austin Peay State University 1997 — 2001
Bachelor's degree, Medical Technology, 3.82 GPA
Eisenhower Medical Center October 2010 - Present
Saint Charles Medical Center October 2001 - October 2010
Quest Diagnostics October 1993 - October 2001
Education
Augusta State University 1971 — 1983
None, Biology/Chemistry
Augusta Technical College 1975 — 1978
Medical Laboratory Assistant, Medical Technology, 4.0
Cordant Health Solutions 2014 - Present
Quintiles 2010 - 2014
Quintiles 2007 - 2010
Quest Diagnostics 2005 - 2007
LabOne 1998 - 2005
LabOne 1994 - 1998
LabOne 1991 - 1994
LabOne 1988 - 1991
Skills
Lean/Six Sigma, Process Improvement, Data Analysis, Performance Management, Personnel Management, Training, Human Resources, Budgets, Six Sigma, Operations Management, Continuous Improvement, Strategy, Leadership, Management, Quality Assurance, Strategic Planning, Team Building
Education
The University of Kansas 1998 — 2001
Masters of Science in Business, with an emphasis in IS, Information Technology
Baker University 1992 — 1994
Masters in Business Administration, Business Administration, Management and Operations
The University of Kansas 1985 — 1986
Bachelor of Science in Medical Technology, Medical Technology
Kansas State University 1981 — 1985
Bachelor of Arts in Life Sciences, Biology, General
Genesis Creativity Event Planning December 2008 - Present
Quest Diagnostics 2010 - April 2012
University of Massachusetts Amherst May 2007 - May 2009
Bright Horizons June 2007 - September 2008
University of Massachusetts Amherst August 2007 - May 2008
Skills
Healthcare, Public Speaking, Strategic Planning, Training, Customer Service, Research, Team Building, Leadership, Sales, Marketing, Customer Relations, Microbiology, Laboratory Skills, Teaching, Day Care, Management, College Teaching, Recruiting, Event Planning, Event Management, Wedding Planning, Wedding Coordinating, Wedding Management, Decoration, Flower Arrangements, Dance Instruction, Wedding Favours, Wedding Industry
Education
The Chicago School of Professional Psychology 2013 — 2017
Doctor of Philosophy (Ph.D.), Organizational Leadership; Health and Human Services
Ashford University 2011 — 2013
Master’s Degree, Health/Health Care Administration/Management
University of Massachusetts, Amherst 2006 — 2010
Bachelor’s Degree, Biology/Biological Sciences, General; Microbiology