ServiceLink, A Black Knight Company
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ServiceLink, A Black Knight Company Employees
ServiceLink, a Black Knight company February 2015 - Present
American LegalNet March 2014 - January 2015
RealNetworks May 2009 - February 2014
Verizon November 2008 - April 2009
Ryder System, Inc. March 2007 - September 2008
RMIT University October 2005 - March 2007
Skills
Testing, Test Planning, QTP, Regression Testing, Test Cases, SQL, Manual Testing, Quality Assurance, Integration, Black Box Testing, Quality Center, XML, HP QTP, HP Quality Center, Performance Testing, Test Automation, User Acceptance Testing
Education
RMIT University 2002 — 2007
Bachelor, Information Technology
DeVry University-California
Gateway One Lending & Finance March 2014 - Present
Friends Community Church Midway City May 2013 - March 2015
ServiceLink, a Black Knight company January 2012 - January 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, Nonprofits, Team Building, Volunteer Management, Event Planning, Leadership Development, Leadership, Social Media
Education
Barclay College 2014 — 2014
Hope International University 2009 — 2011
Bachelor's degree, Biblical Studies
Santiago Canyon College 2008 — 2009
Associates Degree, Liberal Arts and Sciences/Liberal Studies
OAKnowledge Inc. April 2010 - Present
Perinatal June 2004 - Present
ServiceLink, a Black Knight company April 2009 - June 2014
Tevora June 2008 - April 2009
IRB Brasil RE October 2006 - June 2008
FAPES BNDES September 2003 - August 2005
Skills
Security, Systems Engineering, Computer Forensics, Risk Assessment, Vulnerability Assessment, IT Audit, IT Outsourcing, Penetration Testing, HIPAA, SOX 404, SAS70, Perl Automation, Metasploit, Cyber Defense, Cyberlaw, Cyber-security, Microsoft Exchange, Microsoft SQL Server, Linux System..., Acunetix, Web Applications, OWASP, Network Security, Network Administration, Wireless Security, Malware Analysis, System Administration, System Architecture, .NET, Burp Suite, Backtrack, CISSP, CEH, CHFI, MCSA Security, MCSE 2003, MCITP, PCI DSS, LPT, ECSA, OSCP, ITIL Certified, Brazilian Portuguese, English, VMware, Gap Analysis, Virtualization, Tripwire, Splunk, VPN
Education
Cornell University 2014 — 2014
Surveillance & Privacy Extension, Computer and Information Systems Security/Information Assurance
Harvard University 2014 — 2014
Justice and Moral Reasoning Course, Legal Studies, General
University of London 2014 — 2014
Malware and its Underground Economy Course, Cyber/Computer Forensics and Counterterrorism
Stanford University 2013 — 2013
Stanford Advanced Security Extension Course, Computer and Information Systems Security/Information Assurance
Massachusetts Institute of Technology 2012 — 2012
Applied Cyber Security Professional Extension, Computer and Information Systems Security/Information Assurance
UNIVERCIDADE Rio De janeiro 2003 — 2007
Bachelor's Degree, Computer Science
EARJ
ServiceLink, a Black Knight company September 2008 - Present
Help-U-Sell Real Estate and Property Management March 2001 - June 2008
Computer Lab International August 1999 - December 2000
Skills
SharePoint, Analytics, Microsoft Excel, Banking, Office Management..., Management, Training, Project Management, Marketing, Accounting, Testing, Requirements Analysis, Business Intelligence, Requirements Gathering, Outlook, Loan Servicing
Education
Fullerton College 1988 — 1998
Radio and Television Broadcasting Technology/Technician and Business Management
Esperanza High School 1984 — 1988
High School Diploma
TruckMovers March 2014 - Present
ServiceLink, A Black Knight Company July 2013 - March 2014
Russell Stover Candies November 2008 - July 2013
YRC Worldwide January 2008 - October 2008
YRC Worldwide January 2007 - January 2008
YRC Worldwide/Yellow Transportation August 2004 - January 2007
fedex-ground May 2002 - August 2004
Skills
Problem Solving, Business Process, Teamwork, Troubleshooting, Strategic Planning, Analysis, Time Management, Business Analysis, Planning, ERP, Documentation, Inventory Management, Forecasting, Excel, Project Planning, Microsoft Excel, Materials Management, Lean Manufacturing, MRP, Access, Human Resources, Logistics, Management, Process Improvement, Program Management, Software Documentation, Team Building
Education
Kansas State University 1997 — 2002
Bachelor of Science in Business Administration, Management Information Systems
Vatterott College 1994 — 1996
Computer Aided Design
Entrinsik, Inc. October 2013 - Present
AtClose August 2012 - October 2013
PerkinElmer April 2010 - August 2012
ServiceLink, A Black Knight Company April 2009 - April 2010
TSS Software Corporation October 2007 - April 2009
Stewart Transaction Solutions November 2006 - May 2007
Fiserv June 1994 - November 2006
Skills
Mortgage Lending, Title Insurance, Mortgage Compliance, Software Sales, Sales Management, Territory Planning, BPO, Account Management, Title Searches, HUD, Appraisals, Loan Closings, Sales Operations, Software Industry, Business Development, Salesforce.com, Enterprise Software, Selling, Customer Retention, Sales, Business Intelligence, Strategic Planning
Education
Duke University 2009 — 2010
Certification, Technical Communication
Radford University - College of Business and Economics 1985 — 1989
B.B.A., Marketing
ServiceLink, a Black Knight company March 2014 - Present
ServiceLink January 2013 - March 2014
Bank of America October 2012 - January 2013
PacketVideo March 2012 - October 2012
Wells Fargo October 2010 - March 2012
Ally Financial Inc. January 2010 - October 2010
Cardinal Solutions 2007 - 2010
Premier Healthcare May 2009 - October 2009
Wachovia, A Wells Fargo Company October 2007 - May 2009
Northland, A Church Distributed January 2006 - October 2007
Skills
Software Development, SDLC, Business Analysis, Systems Analysis, Requirements Analysis, System Architecture, Solution Architecture, Data Architecture, Software Configuration..., Unit Testing, Design Patterns, Databases, Relational Databases, Network Programming, Database Administration, Performance Tuning, Contact Centers, Web Applications, Sun Certified Java..., Java, Java Enterprise Edition, ActionScript, C, C++, Groovy, SpringSource, Oracle, MySQL, Hibernate, MyBatis, SQL, Oracle PL/SQL..., Data Modeling, Adobe Flex, HTML, JavaScript, jQuery, CSS, SOA, Web Services, Ant, Maven, CVS, Subversion, AccuRev, Perforce, Git, Unix, AOP, AspectJ
Education
West Virginia University 1991 — 1992
Bachelor of Science (BS), Computer Science
Concord University 1989 — 1990
Bachelor of Science, Math and Computer Science
Chicago Title Insurance Company 2014 - Present
LSI Title 2011 - 2013
First American Title 2010 - 2011
First American Title February 2008 - March 2009
ServiceLink, a Black Knight company 2007 - 2008
Fidelity National Title 2005 - 2006
Skills
Escrow, Customer Service, Sales, Negotiation, Management, Microsoft Office, Real Estate, Marketing, Strategic Planning, Contract Negotiation
Education
Los Angeles Valley College 1995 — 1999
Associate's degree, General Education
Francis polytechnic high school 1991 — 1994
Diploma, Law
Irvine Valley College
Law
PNC June 2015 - Present
PNC June 2014 - Present
ServiceLink, a Black Knight company October 2011 - May 2014
Skills
Microsoft Excel, Microsoft Word, Outlook, Communication Skills, MSP, FieldScape, Mortgage Servicing, SharePoint, PowerPoint, Customer Service, Time Management, Close Attention to..., Customer Oriented, Problem Solving, Phone Etiquette, Lotus Notes, Teamwork, Organization Skills, Evictions, Fannie Mae, FHLMC, Work Orders
Education
Kent State University 2005 — 2008
Bachelor's degree, Business Administration and Management, General
Lakeland Community College 2003 — 2005
US Census Bureau March 2015 - Present
ServiceLink, a Black Knight company January 2014 - January 2015
ServiceLink, a Black Knight company January 2014 - January 2015
Cherokee Nation August 2012 - July 2013
Jefferson County March 2012 - August 2012
Arapahoe County August 2011 - February 2012
US Census Bureau July 2009 - March 2011
US Census Bureau November 2008 - July 2009
CTC Geotek August 2007 - October 2008
City of Englewood Colorado October 2001 - October 2002
Skills
Process Scheduler, Research, Adobe Acrobat, Software Documentation, Federal Personnel..., Establish and maintain..., DOI/NPS Human Resources..., Microsoft Office, Payroll, Government, Outlook
Education
Arapahoe Community College 2003 — 2006
Associate of Applied Science, Architectural Technologies
ServiceLink, a Black Knight company November 2008 - June 2014
Metro Networks August 1994 - July 2007
Skills
Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, News Writing, Copywriting, Copy Editing, Radio Broadcasting, Radio Production, Voice Acting, Voiceovers, Medical Terminology, Media Relations, Medical Records, Medical Education
Education
California State University-Fullerton 1984 — 1990
Bachelor's degree, Theatre Arts, Radio Television and Film Production
Marywood High School
High School Diploma, College Preparatory
University of Colorado August 2015 - Present
ServiceLink, a Black Knight company December 2014 - August 2015
Lender Processing Services, Inc. (LPS) September 2010 - November 2014
Century Strategies October 2009 - July 2010
Emory University Office of University Relations February 2006 - August 2008
Grants Management Office of the Mayor of Jacksonville June 2007 - August 2007
Natural Life June 2006 - August 2007
American Broadcasting Company (ABC) February 2006 - April 2006
American Enterprise Bank of Florida May 2005 - December 2005
Jordan Christine May 2003 - August 2005
Skills
Event Planning, Vendor Management, Marketing, Data Analysis, Customer Service, Public Speaking, Retail, Leadership, Project Management, Analysis, Strategic Planning, Program Management, Process Improvement, Strategy, Finance
Education
Emory University 2005 — 2009
Bachelor of Arts (BA), Political Science, Dance and Movement Studies
ServiceLink, a Black Knight company March 2015 - Present
ServiceLink, a Black Knight company November 2014 - Present
Nexus Consulting Consortium LC December 2013 - November 2014
Popkin & Rosaler, P.A. November 2012 - December 2013
Popkin & Rosaler, P.A. November 2011 - November 2012
Ben-Ezra & Katz, P.A. June 2008 - June 2011
Neil J Tannenbaum & Associates 2005 - 2008
U.S. House of Representatives January 2005 - December 2005
Skills
Bankruptcy, Litigation, Trials, Mediation, Default, Foreclosures, Pleadings, REO, Litigation Support, Commercial Litigation, Marketing, Loan Origination, Legal Writing, Public Relations, Client Development, Chapter 11, Civil Litigation, Legal Research, Chapter 13 Bankruptcy, Marketing Event Planning, Creditors' Rights, Foreclosure Defense, Creditor Representation, Time Matters, Document Review, HUD Foreclosures, Collections, Consumer Debt, Chapter 7 & 13, Business Process..., Legal Marketing, Mortgage Servicing, Law Firm Management, Promotional Marketing, Regulatory Affairs, Creditor Rights, Title Services, Real Estate Transactions, Law Firm Consulting, Electronic Case Filing, Regulatory Compliance, Government Investor..., Ginnie Mae Property..., FHA Property Ownership..., Fannie Mae Property..., CFPB Guidelines
Education
Florida International University
Bachelor's Degree, Political Science and Government, Minor in Communication
ServiceLink, a Black Knight company June 2014 - Present
ServiceLink September 2013 - June 2014
REDC June 2011 - September 2013
CARQUEST Auto Parts January 2010 - July 2011
AAR CORP. January 2008 - December 2008
AAR CORP. May 2006 - December 2008
Skills
Management, Account Management, Testing, Time Management, Game Design, Data Entry, Outlook, Customer Service, Access, Microsoft Excel, Microsoft Word, PowerPoint, Graphic Arts, Comic Art
Education
Indiana University-Purdue University at Indianapolis
fi360 January 2015 - Present
ServiceLink, a Black Knight company August 2014 - December 2014
AffNet.com December 2012 - February 2014
Skills
C, SQL, HTML, MySQL, PHP, Programming, Software Engineering, Databases, Visual Basic, Windows, Microsoft SQL Server, Software Development, OOP, Web Services, Agile Methodologies, HTML 5, Objective-C, Software Design, UML, AJAX, jQuery, Web Applications, MVC, Scrum, JavaScript, CSS, C#, XML
Education
California State University-Fullerton 2012 — 2014
Master of Science (MS), Computer Science
ServiceLink, a Black Knight company January 2014 - Present
W.J. Bradley Mortgage Capital, LLC July 2013 - January 2014
Flagstar Bank January 2013 - July 2013
Flagstar Bank May 2012 - January 2013
RE/MAX Defined January 2011 - April 2012
KinderCare October 2010 - May 2011
ARAMARK September 2006 - May 2009
Skills
Customer Service, Customer Satisfaction, Team Leadership, Microsoft Office, Real Estate Transactions, Contract Negotiation, Attention To Detail, Short Sales, Loan Modifications, Loan Origination, Document Preparation, Government Loans, Fannie Mae, Loss Mitigation, First Time Home Buyers, FHA, Foreclosures, Loans
Education
Central Michigan University 2004 — 2009
BSS, English Language and Literature, General
Advantage Sales & Marketing October 2014 - April 2015
ServiceLink, a Black Knight company March 2014 - June 2014
AssuraMed November 2012 - August 2013
AssuraMed January 2011 - November 2012
AssuraMed August 2007 - January 2011
AssuraMed September 2006 - August 2007
AssuraMed October 2005 - September 2006
AssuraMed August 2004 - October 2005
Skills
Sales, Sales Force Development, Business Development, Training, Sales Operations, Leadership, Customer Retention, Team Building, Sales Management, Management, B2B, Medical Devices, Sales Process, Budgets, Project Management, Process Improvement, Account Management, Coaching
Education
Notre Dame College
Human Resources Management and Services
Culver Stockton College
Psychology
Woodridge High School
Safariland July 2015 - Present
ServiceLink, a Black Knight company June 2014 - July 2015
Agency for Healthcare Admininstration April 2014 - June 2014
Bruegger's Bagels July 2012 - April 2014
Florida Agency for Healthcare Administration May 2013 - August 2013
Universal Orlando June 2011 - January 2013
Skills
Food Service, Food, Time Management, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Microsoft Office, Teamwork, Hospitality, Inventory Management, Cashiering, Data Entry, Accounting, Restaurants, Accounts Receivable, Outlook, Spreadsheets, Critical Thinking, Account Reconciliation, Hiring, Cash Handling Experience, Analysis, Financial Analysis, Data Analysis, Accounts Payable, Financial Reporting
Education
Florida State University 2010 — 2014
Bachelor's Degree, Accounting
ServiceLink, a Black Knight company May 2013 - Present
Chartwells Higher Education Dining Services September 2010 - May 2013
Dairy Queen May 2006 - August 2009
Skills
Microsoft Excel, Microsoft Word, Leadership, Organization, Time Management, Reliability, Creativity, Management, Customer Service, Microsoft Office, Oracle, Outlook
Education
Bowling Green State University 2009 — 2013
Bachelor of Arts (BA), Communication, General
Waynesville High School 2006 — 2009
ServiceLink, a Black Knight company October 2010 - Present
White Sage Music September 2010 - December 2012
Wilson Employment Networks, LLC March 2005 - August 2010
Basch Subscriptions March 2006 - July 2009
Concord Hospital May 2003 - March 2005
Montgomery Outdoor Services March 2001 - December 2003
KUSA-TV March 1997 - June 2000
Rocky Mountain PBS January 1995 - May 1997
Skills
10 Key, Accurate Data Entry, Proficient Typing Skills, Microsoft Office, QuickBooks, Oracle, Lotus, Vendor Contracts, Public Relations, Publicity, IBM PC, Star/Care Manager..., Yardi (Used by HUD), Skillport (Training..., MSP/Director (used for..., Data Entry, Event Planning, Payroll, Customer Service, Communication Skills, Social Media, Microsoft Excel, Media Relations, Press Releases, Video Production, Radio, Video Editing, Video, New Media, Television
Education
Art Institute of Colorado 1994 — 1996
Associates of Applied Science, Music, Video, Film, Television and Business, 3.7 GPA
ServiceLink, a Black Knight company April 2014 - Present
ServiceLink 2003 - 2014
West Hills Productions April 2000 - March 2003
WMBA Radio April 1996 - September 2000
Skills
Underwriting, Analog Recording, Bass Guitar, synthesizer/drum..., Newsreading, Newsroom, Newsgathering, Recording, Adobe Audition
Education
Clarion University of Pennsylvania 1992 — 1995
Bachelor of Applied Science (B.A.Sc.), Communication and Media Studies
Community College of Beaver County 1990 — 1992
Associate's degree, Mass Communication/Media Studies
ServiceLink, A Black Knight Company June 2015 - Present
PwC January 2015 - April 2015
Louis Plung & Company, LLP January 2014 - August 2014
ServiceLink May 2013 - August 2013
Skills
Time Management, Microsoft Office, Access, Microsoft Excel, Communication, Bilingual, Leadership, Data Entry, Customer Satisfaction, Social Networking, Cashiering, Team Leadership, Teamwork, PowerPoint, Bookkeeping, Customer Service, Critical Thinking, Close Attention to..., Enthusiasm to learn, Sales, PeopleSoft, Inventory Analysis, Account Reconciliation, Accruals
Education
Duquesne University 2011 — 2015
BSBA, Accounting and International Business
Tata Consultancy Services August 2015 - Present
ServiceLink, a Black Knight company May 2014 - August 2014
Kings Supermarket May 2006 - July 2013
Nicholas B. Boxter CPA January 2011 - April 2011
WithumSmith+Brown February 2010 - September 2010
Skills
Leadership, Bookkeeping, Customer Service, Accounting, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Financial Accounting, Facebook, General Ledger, Social Media Marketing, Program Management, Marketing Strategy, Business Strategy, Financial Analysis, Project Management, Management, Operations Management, Data Analysis, Finance, Time Management
Education
Carnegie Mellon University - Tepper School of Business 2013 — 2015
Master of Business Administration (MBA)
Rutgers University - Business School 2008 — 2013
Bachelor of Science (B.S.), Accounting and Finance
Hunterdon Central Regional High School 2005 — 2008
ServiceLink, a Black Knight company January 2015 - Present
ServiceLink January 2013 - January 2015
UPMC Health Plan July 2012 - January 2013
UPMC Health Plan January 2011 - June 2012
Celtic Healthcare, Inc. December 2006 - December 2010
Towers Perrin May 2006 - December 2006
Penn Telecom January 2001 - May 2006
Skills
Compliance, Legal Research, Policy Analysis, Corporate Law, Persuasive Writing, Legal Writing, Healthcare, Insurance, Software Documentation, HIPAA, Policy, Westlaw, Managed Care, Analysis, Litigation, Microsoft Excel
Education
Duquesne University 2009 — 2011
Certificate in Paralegal Studies, Law
Imperial College London 2000 — 2000
Semester Abroad
University of Pittsburgh 1996 — 2000
B.A., Studio Arts, History of Art & Architecture
Houston Harbaugh January 2015 - Present
U.S. Army November 2009 - Present
ServiceLink, a Black Knight company April 2014 - January 2015
Houston Harbaugh May 2012 - May 2014
MacDonald Illig Jones & Britton LLP January 2008 - April 2012
The Northern Trust June 2006 - December 2007
GE Transportation Systems September 2003 - January 2005
GE September 2001 - September 2003
Skills
Commercial Litigation, Secured Transactions, Litigation, Mergers, Intellectual Property, Legal Research, Due Diligence, Contract Negotiation, Risk Management, Corporate Law, Finance, Negotiation, Six Sigma, Personal Injury, Mergers & Acquisitions, Real Estate Transactions, Licensing, Legal Writing, Trials, Real Estate, Bankruptcy, Appeals, Legal Assistance
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2004 — 2007
J.D., Law
Purdue University 1997 — 2001
BS, Computer Information Systems
Naperville North HS 1993 — 1997
ServiceLink, a Black Knight Company March 2014 - July 2015
Kindercare Learning Centers September 2013 - December 2013
1st Signature Lending May 2013 - September 2013
Kelly Services January 2012 - July 2012
Delaware County Government August 2010 - July 2011
Bethesda February 2009 - July 2009
Foothills Gateway Inc August 2008 - May 2009
Skills
Communication, Psychology, Social Psychology, Personnel Management, Personnel Skills, SPSS, Banking, Government, English Literature, FHA financing, HUD, Social Statistics, Multivariate Statistics, Psychological Testing, Research Design, Career Skills, Microsoft Office 2007, Internships, English Composition, HUD Foreclosures, Fannie Mae, Healthcare, Mental Health, Child Welfare, Child Advocacy, Autism Spectrum..., Childcare, Working With Children, Early Childhood Literacy, Looked After Children
Education
Ball State University 2009 — 2011
Master of Arts (MA), Applied Psychology, 3.8 GPA
Colorado State University 2005 — 2008
Bachelor of Science (BS), Psychology, 3.4 GPA
Albena Lake Hodge Comprehensive 2002 — 2004
Associate's degree, General Studies
ServiceLink, a Black Knight company March 2015 - Present
WESCO Distribution May 2013 - March 2015
Eaton October 2010 - May 2013
UPMC April 2010 - October 2010
Eckert Seamans October 2008 - April 2010
Highmark June 2007 - April 2008
Altria 2003 - 2005
Skills
Contract Negotiation, Contract Management, Corporate Law, Legal Research, Risk Management, Legal Writing, Negotiation, Drafting Agreements, Contract Law, Analysis, Contract Review, Government, Legal Compliance
Education
Duquesne University School of Law 2005 — 2008
Juris Doctorate
The College of William and Mary - The Mason School of Business 1999 — 2003
Bachelor
McCarthy & Holthus LLP October 2015 - Present
ServiceLink, A Black Knight Company September 2015 - September 2015
ALAW - Albertelli Law December 2013 - August 2015
Hudson & Marshall August 2012 - December 2013
Lender Processing Services, Inc. (LPS) 2007 - 2012
Williams & Williams 2006 - 2007
Fidelity National Financial 2004 - 2006
KTUL 2001 - 2004
KOTV 1997 - 2000
Skills
Mortgage Servicing, Mortgage Lending, Loss Mitigation, Business Development, Mortgage Banking, Loan Servicing, Foreclosures, Loans, Real Estate, FHA, Default, REO, Asset Management, HUD, Loan Modifications, Loan Origination, Mortgage Underwriting, Title Insurance, Residential Mortgages
Education
Emerson College
BS, Communication/Journalism
ServiceLink, a Black Knight company May 2015 - Present
ServiceLink, a Black Knight company January 2009 - Present
Title365 May 2014 - April 2015
Urban Lending Solutions 2013 - 2013
AIG January 2006 - January 2009
Skills
Banking, Mortgage Lending, Insurance, Loans, Customer Service, Microsoft Excel, Accounting, Sales, Retirement Planning, Training, Accounts Receivable, Teamwork, Recruiting, Accounts Payable, Employee Benefits, Microsoft Office, Leadership, Real Estate, Management, Microsoft Word, Team Building, Public Speaking, Social Media, Process Improvement, Refinance, Investments, FHA, Finance, PowerPoint, Disability Insurance, Financial Planning, Life Insurance, Health Insurance, Customer Satisfaction, Credit, Small Business, Underwriting, Risk Management, Program Management, Financial Services, Strategic Planning, Term Life Insurance, Business Analysis, Relationship Management, Marketing Communications, Vendor Management, Analysis, Event Planning, Portfolio Management
Education
Kent State University 1993 — 1996
Associate's degree, Accounting and Finance
Wellsville Local Schools 1980 — 1993
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
ServiceLink, A Black Knight Company April 2015 - Present
NationalLink November 2014 - April 2015
ServiceLink, a Black Knight company July 1998 - February 2014
Ervite Division of Metalade of PA August 1997 - July 1998
Gary Miller Chrysler May 1994 - July 1997
Skills
Operations Management, Management, Team Management, Employee Management, Employee Training, Training, Process Management, Process Improvement, Process Optimization, Customer Service, Customer Engagement, Customer Satisfaction, Customer Retention, Loan Closings, Title Insurance, Title Searches, Title Clearing, Real Estate Transactions, Loss Mitigation, Claims Management, Performance Management, Interviews, Vendor Management, Quality Assurance, Team Building, Microsoft Excel, Banking, Sales
Education
Butler County Community College 1990 — 1992
Meadville Area 1989 — 1990
North Allegheny Area 1984 — 1989
ServiceLink, A Black Knight Company July 2015 - Present
AFCO Credit Corporation January 2013 - July 2015
Carbis Walker LLP December 2009 - December 2012
Schneider Downs September 2007 - December 2009
ParenteBeard LLC September 2005 - September 2007
Northwestern Mutual September 2002 - September 2005
Allegheny County September 2000 - September 2002
Skills
Auditing, Accounting, Financial Reporting, Internal Controls, GAAP, Sarbanes-Oxley Act, CPA, Financial Analysis, US GAAP, Internal Audit
Education
Duquesne University 1995 — 2000
Bachelor, Business Administration
Lock Haven University of Pennsylvania 1997 — 1998
ServiceLink, a Black Knight company February 2015 - Present
ServiceLink, a Black Knight company June 2014 - Present
Water Resource Technologies LLC February 2014 - Present
Accounting Solutions October 2011 - Present
Willimantic Waste Paper Company, Inc. March 2006 - September 2011
Tobacco Valley Sanitation 2001 - 2005
Skills
MAS90, Peachtree, Financial Reporting, Variance Analysis, GAAP, General Ledger, Accounting, Payroll, Financial Statements, Human Resources, Fixed Assets, Accruals, Benefits Administration, Cost Accounting, Account Reconciliation, Consolidation, Accounts Payable, Financial Accounting, Sage, Forecasting, Financial Analysis, Journal Entries, Revenue Recognition, Finance, Bank Reconciliation, Great Plains Software, Microsoft Excel, Accounts Receivable, US GAAP, Cash Flow, QuickBooks, Payroll Taxes, Expenses, Sales Tax, Tax Preparation, Year-end Close, Monthly Close, Analysis, Internal Controls
Education
American International College 1994 — 2000
MBA, Accounting
ServiceLink, a Black Knight company June 2015 - Present
ServiceLink, a Black Knight company November 2014 - Present
Pittsburgh's Premier Signing Services March 2008 - Present
RMC Sanitation January 2014 - June 2015
ServiceLink April 2011 - January 2014
Cabot Oil & Gas Corporation August 2011 - October 2011
Lender Processing Services, Inc. (LPS) April 2004 - March 2011
Nationwide Appraisal and Title Services June 2001 - April 2004
Skills
Manage Client..., Customer Service, Customer Support, Customer Engagement, Client Development, Client Presentation, Customer Retention, Vendor Management, Vendor Relationships, Key Performance..., Performance Metrics, Performance Analysis, Performance Measurement, Team Management, Employee Management, Hiring Employees, Employee Engagement, Quality Auditing, Quality Assurance, Technology Integration, Integration Testing, System Integration..., System Testing, System Deployment, System Design, Lease Administration, Lease Documentation, Records Management, Signing Agent, Notary Public, Document Management
Education
Bradford School 1997 — 1998
Associate's degree, Merchandising Management, 3.6
ServiceLink, a Black Knight company November 2014 - Present
National Link March 2011 - September 2014
Citizens Bank March 2010 - March 2011
Lender Processing Services, Inc. (LPS) January 2008 - March 2010
Skills
Notary Public, Sales, Credit, Account Management, Loans, Refinance, Salesforce.com, Banking, Management, Customer Service, Loan Origination, FHA, Mortgage Lending, Closings, Mortgage Banking, Marketing, Real Estate Transactions, Residential Mortgages, Leadership, Microsoft Word, Foreclosures, Sales Management
Education
Franklin University 2007 — 2009
Finance, General
Indiana University of PA 2004 — 2007
Finance
Ambridge 2000 — 2004
BOK Financial July 2015 - Present
ServiceLink, a Black Knight company February 2015 - July 2015
ServiceLink, a Black Knight company June 2014 - February 2015
ServiceLink, a Black Knight company December 2013 - May 2014
ServiceLink June 2010 - November 2012
NovaStar Mortgage March 2006 - October 2007
NovaStar Mortgage April 2003 - March 2006
Education
Cottey College
ServiceLink, a Black Knight company February 2013 - Present
The Father's Table May 2012 - November 2012
Muscular Dystrophy Association August 2011 - April 2012
US Bank May 2007 - April 2011
US Bank July 2004 - May 2007
Skills
Fundraising, Event Planning, Marketing Communications, Customer Service, Event Management, Microsoft Excel, Marketing Strategy, Market Research, Social Media Marketing, Product Marketing, Marketing, Management
Education
John Carroll University 2003 — 2007
Bachelors, Marketing
Cleveland State University 2009 — 2011
Masters, Business Administration
Fay Servicing, LLC August 2014 - Present
ServiceLink, a Black Knight company May 2013 - May 2014
Carlisle and Gallagher Consulting Company January 2012 - September 2012
CoreLogic December 1999 - July 2011
First American Financial Corporation 1999 - 2011
Bank of America June 1986 - August 1999
Skills
Change Management, Managerial Finance, Strategic Planning, Outsourcing, Business Analysis, Leadership, Contract Negotiation, Banking, Call Center, Process Improvement, Performance Management, CRM, Income Statement, Six Sigma, Team Building, New Business Development, Business Planning, Management Consulting, Training, Mortgage Lending, Vendor Management, Business Process..., Financial Analysis, Operations Management, Risk Management, Budgets, Call Centers, Customer Satisfaction, Management, Finance, Program Management, Insurance, Cross-functional Team..., Project Management, BPO, Due Diligence, Executive Management, Mortgage Servicing, P&L Management, Business Process, Strategy, Customer Service, Financial Services, Auditing, Team Management, Loan Servicing, Analysis, Team Leadership, Portfolio Management, Mergers & Acquisitions
Education
Canisius College 1974 — 1989
MBA, Business Administration
Allsopp Writing & Editing 2008 - Present
ServiceLink, a Black Knight company 2014 - 2015
Xtensible Solutions May 2010 - September 2014
University of Iowa Press August 2010 - December 2010
The Zimmerman Agency May 2010 - October 2010
The Zimmerman Agency August 2009 - May 2010
The Zimmerman Agency May 2009 - August 2009
Skills
Copywriting, Copy Editing, Technical Writing, Web Content, Content Management, Facebook, Editing, Proofreading, Social Media, Social Media Marketing, Social Networking, Writing, Technical Documentation, Instructional Design, Publications, Advertising, Magazines, RoboHelp, Adobe Creative Suite, Technical Communication, Document Management, Creative Writing, Content Development, Publishing, YouTube, Content Strategy, Web Content Management, Manuals, AP Style, Online Help, Newsletters, Hootsuite, Press Releases, Camtasia, Wordpress, InDesign, SharePoint, WordPress
Education
Florida State University 2009 — 2011
Graduate Certificate, Publishing and Editing
Florida State University 2006 — 2010
Bachelor's Degree, Communications
Satellite High School 2002 — 2006
Lendmark Financial Services May 2015 - Present
Mortgage Connect LP August 2014 - March 2015
ServiceLink, a Black Knight company 2009 - 2014
Skills
Mortgage Banking, Mortgage Lending, FHA, Loans, Refinance, Mortgage Servicing, Credit, USDA, Banking, Loan Origination, Loss Mitigation, REO, VA Loans, Notary Public, Real Estate Transactions, Residential Mortgages, Foreclosures, Underwriting, Customer Service
Education
Kent State University 2002 — 2005
Associates of Applied Business Technology, Business Administration and Management, General
Wellsville High School 1998 — 2002
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
ServiceLink, a Black Knight company January 2014 - Present
Lender Processing Services, Inc. (LPS) October 2002 - Present
Aetna January 1999 - April 2001
Skills
Operations Management, Risk Management, Vendor Management, Business Analysis, Project Management, Business Process..., Management, CRM, Quality Assurance, Relationship Management, Title Insurance, Mortgage Lending, Outsourcing, Customer Service, Loans, Mortgage Banking, Banking, Process Improvement
Education
Edinboro University of Pennsylvania 1995 — 1999
BA, English Writing
Cardello Electric Supply and Lighting October 2014 - Present
ServiceLink, a Black Knight company December 2012 - April 2014
Anixter, Inc. November 2011 - December 2012
McDonald's Corporation April 2008 - November 2011
US Department of Energy National Energy Technology Laboratories June 2010 - October 2010
Skills
Graphic Design, Web Design, Logo Design, Layout, Illustration, Image Manipulation, Branding & Identity, Multimedia, Creative Writing, Customer Service, Painting, Banners, Adobe Creative Suite, InDesign, Dreamweaver
Education
Art Institute of Pittsburgh 2009 — 2011
Associate's, Graphic Design
Steel Center Area Vocational Technical School 2007 — 2009
Intermediate, Advertising and Design
Title Source, a Quicken Loan Company January 2015 - Present
ServiceLink, a Black Knight company September 2014 - January 2015
Accurate Abstracts September 2013 - April 2014
Bank of America April 2012 - September 2013
Independent Settlement Services, Inc. November 2010 - April 2012
PNC Bank January 2009 - September 2010
Verizon Wireless January 2008 - January 2009
Fiserv Lending Solutions March 1999 - September 2007
H&R Block 1996 - 1999
Skills
Microsoft Excel, Call Center, Customer Service, Microsoft Word, appraisal management, Loss Mitigation, Quality Control, mortgage default..., Real Estate, Loan Modifications, Loan Servicing, Call Centers, Management, FHA, Loans, Underwriting, Foreclosures, Refinance, Mortgage Lending, Mortgage Banking
Education
Edinboro University of Pennsylvania
H&R Block Income Tax School 1996 — 1999
Advanced Certification
Pure Red Creative December 2013 - Present
ServiceLink, A Black Knight Company September 2011 - August 2013
Shop N Save Supermarket October 2007 - May 2013
Skills
Graphic Design, History, Efficient in Adobe In..., Proficient in MS..., Newsletters
Education
California University of Pennsylvania 2007 — 2011
Bachelor's of Science, Graphic Design, 3.35 GPA Cum Laude
ServiceLink, A Black Knight Company August 2015 - Present
Veros April 2015 - August 2015
Tiner Appraisals and Associates July 2013 - April 2015
First American Data Tree August 2012 - July 2013
Tiner Appraisals and Associates November 2010 - August 2012
Lender Processing Services, Inc. (LPS) April 2003 - November 2010
DataQuick Information Systems April 1995 - April 2003
Master Realtors 1991 - 1995
Skills
Selling, Business Development, Sales, Salesforce.com, Lead Generation, Management, Account Management, Real Estate, New Business Development, CRM, Negotiation, SaaS, Sales Process, Leadership, Strategic Partnerships, Mortgage Lending, Sales Management, Strategic Planning, Marketing, Contract Negotiation, Strategy, Analytics, Direct Sales, Competitive Analysis, Start-ups, B2B, Vendor Management, Team Building, Customer Service, Solution Selling, Market Analysis, Product Management, Product Marketing, Customer Retention, Marketing Strategy, Sales Operations, Cold Calling, Executive Management, Forecasting, Customer Satisfaction, Customer Acquisition, Online Advertising, Team Leadership, Online Marketing, Sales Presentations, Project Management, Cross-functional Team..., Email Marketing, Loss Mitigation, Valuation
Education
California State University-Chico 1986 — 1991
ServiceLink, A Black Knight Company January 2014 - Present
LSI June 2012 - January 2014
LSI September 2005 - June 2012
LSI July 2003 - September 2005
Irvine Technology Corporation February 2001 - July 2003
Referential Integrity Computing Solutions April 2000 - February 2001
QuickStart Technologies, Inc. August 1996 - April 2000
Naval Warfare Assessment Division September 1991 - August 1996
Skills
Microsoft SQL Server, ITIL, Data Center, Project Management, Enterprise Software, Information Technology, Hardware, Networking, Business Intelligence, Databases, Software Development, 2008 R2, Microsoft Technologies, Management, Solution Architecture, ITIL v3 Foundations..., Business Service..., Enterprise Architecture, IT Strategy, Disaster Recovery, SDLC, VMware, Windows Server, System Administration, IT Management, Active Directory, IT Operations, Virtualization, Quality Assurance, Infrastructure, Operating Systems, Security, Microcontrollers, Soldering, High Availability, C#, Electronics, J-STD-001, Software Engineering, UML, Microsoft Office..., High Availability..., Distributed Databases, IEEE, Analog Circuit Design, Digital Circuit Design
Education
Kansas State University 1999 — 2006
MS, Software Engineering
Kansas State University 1987 — 1991
BS, Electrical Engineering
University of California, Irvine 2008 — 2008
Certificate Program, Management and Leadership for Engineering And Technical Professionals
ServiceLink, a Black Knight company May 2015 - Present
Choice Hotels International July 2014 - January 2015
ALTIA CENTRAL March 2012 - March 2014
Aeon Amity November 2010 - January 2012
Indiana University of Pennsylvania September 2009 - May 2010
Eat 'n' Park Hospitality Group July 2008 - July 2009
Kuhn's Quality Foods July 2007 - July 2008
Skills
Writing, Editing, Proofreading, English grammar, English, Public Relations, Social Media, Microsoft Word, Political Science, Japanese, Microsoft Office, Teaching, Research, Japanese culture, Teaching English as a..., Lesson Planning, Translation, ESL, Intercultural..., International Education, PowerPoint, Public Speaking, Microsoft Excel, Tutoring
Education
Kent State University 2015 — 2016
Communication, Journalism, and Related Programs
Indiana University of Pennsylvania 2007 — 2010
Bachelor of Arts (B.A.), Political Science, 3.81
Moon Area High School
ATI Powder Metals June 2014 - Present
ServiceLink, A Black Knight Company April 2013 - June 2014
ServiceLink, A Black Knight Company July 2010 - July 2013
ServiceLink, A Black Knight Company April 2009 - July 2010
PNC July 2008 - April 2009
PNC November 2006 - July 2008
PNC September 2005 - November 2006
PNC April 2003 - September 2005
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Training
Education
Indiana University of Pennsylvania
Loan Protector Insurance Services, A Willis North America Company December 2014 - Present
ServiceLink, a Black Knight company July 2013 - December 2014
Cleveland Municipal School District March 2007 - July 2013
Cleveland Municipal School District August 2006 - June 2008
KeyBank October 2001 - August 2006
Skills
Microsoft Excel, Microsoft Office, Banking, Customer Service, Business Analysis, Mortgage Servicing, Loans, Loan Servicing, Call Centers, Process Improvement, Outlook, Teamwork, Relationship Management, Retail, Time Management, Property & Casualty..., Team Management
Education
Kaplan University-Davenport Campus 2010 — 2012
Westinghouse Electric Company February 2015 - Present
Sabbatical / Extended Leave 2012 - February 2015
ServiceLink, a Black Knight company 2008 - 2012
Ansaldo STS 2006 - 2008
Consultant 2000 - 2006
UPMC Health Plan 1999 - 2000
Consultant 1996 - 1999
Danet GmbH 1995 - 1996
Mellon Bank 1993 - 1995
Skills
SQL, Business Analysis, SDLC, Microsoft SQL Server, Oracle, Visio, Databases, Database Design, PL/SQL, Database Administration, Integration, Testing, Requirements Analysis, Agile Methodologies, Software Development, SharePoint, Java, NetBeans, Software Project..., SQL Tuning, Software Documentation, Solaris, Project Management, Linux
Education
Community College of Beaver County 2012 — 2014
Associate's degree, Biology/Biological Sciences, General
Robert Morris University 2004 — 2005
Master's Degree, Communications and Information Science
Point Park University 1983 — 1985
Bachelor's Degree, Computer Science
Community College of Allegheny County 1983 — 1984
Associate's Degree, Computer Science
ServiceLink, a Black Knight company July 2014 - Present
First American Financial Corporation 2001 - June 2014
Skills
Mortgage Lending, Mortgage Banking, Due Diligence, Default, Underwriting, Management, Team Building, Team Management, Operations Management, SDLC, Leadership, Loss Mitigation, Process Improvement, New Business Development, Negotiation, Contract Negotiation, Employee Relations, Strategy, CRM, Portfolio Management, Business Analysis, Talent Acquisition, Finance, Loans, Credit, Risk Management, Banking, Vendor Management, Business Development, Financial Analysis, Credit Analysis, Project Management, Outsourcing, Strategic Planning
Education
California State University-Long Beach 1996 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General
Assurant August 2015 - Present
ServiceLink, a Black Knight company 2008 - 2014
Skills
Microsoft Office, Microsoft Excel, Outlook, Customer Service, Microsoft Word
Education
University of Phoenix 2004 — 2006
Bachelor's Degree, Business Administration and Management, General
Kent State University 2000 — 2004
Bachelor’s Degree, Business Administration and Management, General
Kent State University 2000 — 2004
Bachelor’s Degree, Fashion/Apparel Design
Bowling Green State University 1999 — 2000
Bachelor’s Degree, Fashion Merchandising
Chardon High School 1995 — 1999
High School Diploma
ServiceLink, a Black Knight company June 2015 - Present
Shamrock Foods Company May 2014 - June 2015
Eclipse Engineering, Inc. September 2013 - May 2014
Trelleborg February 2007 - September 2013
Skills
Continuous Improvement, Manufacturing, Engineering, 5S, Microsoft Excel, Microsoft Office, Six Sigma, JD Edwards, Teamcenter, Lotus Approach, Project Planning, Qualtrax, Attention to Detail
Education
DeVry University 2009 — 2012
In process, Information Technology, 2.8
DICK'S Sporting Goods January 2010 - Present
ServiceLink, A Black Knight Company June 2006 - December 2009
Compliance Assurance Corporation / RegEd December 2005 - May 2006
Magnomotion, Inc September 2001 - May 2005
Tivoli Systems, Inc. August 2002 - June 2003
Apogee Software, LLC August 2002 - August 2002
Tivoli Systems, Inc June 1999 - June 2001
Tivoli Systems, Inc. March 1997 - June 1999
Digital Equipment Corporation July 1985 - March 1997
Boffo Games, Inc. September 1996 - January 1997
Skills
Software Development, Software Project..., Software Engineering, GPS Tracking, GPS Applications
Education
Carnegie Mellon University 1981 — 1985
Bachelor’s Degree, Applied Mathematics / Computer Science
MCM Services Group July 2015 - Present
Summit Orthopedics April 2014 - January 2015
ServiceLink, a Black Knight company January 2012 - April 2014
Kelly Services July 2010 - January 2012
Skills
Customer Service, Medical Records, Outlook, Microsoft Excel, Access, Healthcare, Research, Time Management, Management
Education
University of Minnesota Crookston 2011 — 2012
Bachelor's degree, Accounting
Globe University 2006 — 2007
Associate of Science (A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant
University of Minnesota-Twin Cities 2004 — 2006
Bachelor of Arts (B.A.), Biology, Fine Arts, Spanish
ServiceLink, a Black Knight company December 2008 - Present
Education
Irvine Valley College 2002 — 2005
Business
ServiceLink, A Black Knight Company June 2015 - Present
Auction.com January 2014 - June 2015
HireRight October 2011 - January 2014
Lender Processing Services, Inc. (LPS) July 2008 - October 2011
Lender Processing Services, Inc. (LPS) September 2006 - October 2011
Lender Processing Services, Inc. (LPS) October 2004 - July 2006
Lender Processing Services, Inc. (LPS) November 2002 - September 2004
Interpore Cross International August 2001 - November 2002
HealthIQ 1997 - 2001
Skills
Product Management, Product Development, Requirements Analysis, Integration, Management, SaaS, Process Improvement, Software Documentation, Enterprise Software, Strategy, Vendor Management, Project Management, Requirements Gathering, Cross-functional Team..., Strategic Planning, Leadership, CRM, Testing, Change Management, Business Analysis, Contract Negotiation, SDLC, Databases
Education
Chapman University 1995 — 1999
Bachelor’s Degree, Liberal Arts
Condition Your Life Fitness, LLC May 2015 - Present
WJS Psychological Assoc Inc May 2012 - Present
Royal Grandeur LLC May 2012 - Present
ServiceLink, a Black Knight company March 2012 - August 2014
Alliance Health Wrap Around October 2011 - April 2012
Eden Christian Academy August 2009 - August 2011
North Hills School District September 2008 - June 2009
Skills
Sales, Microsoft Office, Management, Microsoft Excel, PowerPoint, Microsoft Word, Research, Leadership, Customer Service, Training, Photoshop, English, iDraw, Fitness Instruction, Fitness Training, Fitness Consulting, Group Exercise..., Nutrition, Public Speaking, Fitness
Education
Waynesburg University 2011 — 2012
Master's Degree, Special Education and Teaching
Grove City College 2003 — 2007
Bachelor's degree, Elementary Education and Teaching
North Hills High School
ServiceLink, a Black Knight company April 2012 - Present
City of Long Beach June 2010 - April 2012
National Thermal Power Corporation March 2006 - August 2006
Skills
Management, Project Management, Scrum, Business Analysis, Agile Methodologies, ASP.NET, Requirements Analysis, SQL, Data Analysis, Visio, Business Strategy, Integration, Software Development, Software Documentation, XML, Testing, Team Leadership, Agile Project Management, Troubleshooting, Systems Analysis
Education
California State University-Long Beach - College of Business Administration 2008 — 2010
Master's in Business Administration, IT
College of Engineering & Technology IILM, Uttar Pradesh Technical University, India 2003 — 2007
Bachelors, Computer Science
Kendriya Vidyalaya 1996 — 2003
Computers, Computer Science
ServiceLink, A Black Knight Company August 2015 - Present
Heeter August 2013 - August 2015
Clover Hill Foods, LLC April 2010 - August 2013
Sentric, Inc. May 2007 - April 2010
Skills
Accounting, Financial Statement..., Microsoft Excel, Financial Reporting, Benefits Administration, Payroll, Accruals, Fixed Assets, General Ledger, Year-end Close, Monthly Close, Journal Entries, Great Plains Software, Monthly Closing, Accounts Payable, Accounts Receivable, Financial Analysis, Financial Accounting, Budgeting, Microsoft Office, Financial Statements, Account Reconciliation, Management, Leadership, Access, Analysis
Education
Grove City College 2003 — 2007
Bachelor's degree, Accounting
Baldwin High School
St. Gabriels
ServiceLink, A Black Knight Company January 2015 - Present
First American Title August 2014 - January 2015
Beadles Newman and Lawler P.C. May 2013 - October 2013
Bank of America previous Countrywide Financial April 2009 - September 2011
Bank of America previpus Countrywide Financial Corporation October 2007 - April 2009
Countrywide Financial Corporation June 2007 - April 2009
Countrywide Financial Corporation June 2005 - May 2007
Skills
Training, Customer Service, Management, Leadership, Loans, Mortgage Lending, Portfolio Management, Team Building, Sales, Risk Management, Foreclosures, Quality Assurance, Loan Servicing, Outlook, Microsoft Excel, PowerPoint, Microsoft Office, Call Centers, Finance, Access, Software Documentation, Banking, Teamwork, Credit, Process Improvement, Team Leadership, CRM, Marketing, Customer Satisfaction, Employee Training
Education
Angelina College 2000 — 2001
Business
Southwest High School 1996 — 1999
Ledgent June 2015 - August 2015
Classic Industries October 2014 - March 2015
People to People Staffing July 2014 - October 2014
ServiceLink, a Black Knight company February 2013 - June 2014
Humana September 2009 - September 2012
Lakin Tire West June 2009 - July 2009
Macy's October 2008 - January 2009
Bandai America February 2008 - October 2008
MetroPCS October 2007 - January 2008
EMJ August 1995 - May 2007
Skills
Accounting, Payroll, Accounts Payable, Sarbanes-Oxley Act, Accounts Receivable, Account Reconciliation, Access, Financial Statements
Education
University of Phoenix 1990 — 1991
BS, Business Administration
Cerritos College 1974 — 1976
AA, Humanities
Saddleback College
Santiago Canyon College
ServiceLink, a Black Knight company May 2000 - December 2014
Skills
Accounts Receivable, Microsoft Excel, Outlook, Microsoft Word, Finance, Financial Analysis, Customer Service, Banking, Mortgage Banking, Strategic Planning, Risk Management
Education
California State University-Fullerton 2014 — 2017
International Business Management, Finance, General
ServiceLink, A Black Knight Company August 2015 - September 2015
Gulfport Energy Corporation April 2014 - April 2015
Addison Group January 2014 - April 2014
Skills
Windows 7, Hyper-V, DNS, DHCP, Cisco VPN, iOS, Android, Windows Phone, Linux, Mac OS, Hardware Support, Computer Hardware..., Remote Troubleshooting, Customer Service, Customer Satisfaction, Routing, Switches, Wireless Networking, LAN, WAN, Microsoft Office, Citrix, VMware, Software Troubleshooting, Active Directory, Servers, Networking, Hardware, Routers, Technical Support, Security, Remote Desktop, Account Management, Cisco Routers, Cisco Technologies
Education
Eastern Gateway Community College 2011 — 2013
Associate’s Degree, Information Technology, 3.7
ServiceLink, a Black Knight company May 2015 - Present
Trinity Management Solutions January 2010 - Present
L&D Consulting Group, LLC May 2007 - Present
Single Source Property Solution June 2010 - April 2015
Synergy Mortgage Solution June 2007 - May 2009
Atlantis Financial Services, Inc. 2007 - March 2009
Option One Mortgage November 1995 - May 2007
option one 1995 - 2007
CITI (The Associates) August 1994 - November 1995
Banc One March 1992 - August 1994
Skills
Business Development, Strategic Planning, Banking, Mortgage Lending, Team Building, Sales, Finance, Management, Process Improvement, Sales Management, Loan Origination, Leadership, Training, Mortgage Banking, Forecasting, Loans, Management Consulting, Underwriting
Education
Edinboro University of Pennsylvania 1982 — 1986
Vere, Inc. Technical Sales ManagerVere, Inc.February 2011 - Present
DL.Q Enterprises Co. November 2009 - June 2011
ServiceLink, a Black Knight company May 2010 - September 2010
Education
Clarion University of Pennsylvania
Bachelor's Degree, Physics
Senior Executive Servicing and Default May 2015 - Present
SunTrust Mortgage 2011 - 2015
ServiceLink, a Black Knight company 2009 - 2011
Citi 1998 - 2009
Skills
Loss Mitigation, Mortgage Servicing, Mortgage Lending, Loans, Loan Servicing, Default, Risk Management, FHA, Banking, Loan Modifications, Portfolio Management, Foreclosures, Asset Managment, Investor Relations, Asset Management, Financial Risk, Mortgage Banking, Finance, Loan Origination, Process Improvement, Management, Leadership, Financial Services, Credit, Real Estate, Strategy, Executive Management, Vendor Management, Consumer Lending, Residential Mortgages, Mergers, Business Development, Change Management, Insurance
Education
California Lutheran University
Bachelor of Science (BS)
University of Utah
Facebook June 2014 - Present
TrueViz February 2013 - June 2014
Viz Wars December 2013 - May 2014
Kareo May 2012 - February 2013
DealerSocket May 2011 - May 2012
ServiceLink, a Black Knight company March 2003 - May 2011
Skills
Agile Methodologies, Business Intelligence, Product Management, Scrum, CRM, Project Management, SaaS, Leadership, Analytics, Team Building, Process Improvement, PMP, Project Planning, Tableau, Positivity, Data Visualization, SDLC, Team Leadership, Product Marketing, User Experience, Data Warehousing, Analysis, Creativity, Strategy, Gamification, SQL, Start-ups, Salesforce.com, Mobile Applications, Big Data, Organizational..., Personal Development, Coaching, Onboarding, User Stories, Product Road Mapping, Rapid Prototyping, KPI Implementation, Culture Change, Cross-functional Team..., iOS
Education
Cornell University 2012 — 2013
Executive Leadership
Silicon Valley Product Group 2012 — 2012
How To Create Products Customers Love
Chapman University 1999 — 2003
Film Production
Michigan State University 1995 — 1999
B.A., Telecommunication
Abtech Ltd June 2015 - Present
TRIEAGLE ENERGY May 2014 - August 2014
ServiceLink, a Black Knight company March 2012 - October 2013
FIRST ENERGY January 2007 - March 2012
Skills
Customer Service, Leadership, Microsoft Office, Time Management, Zumba, Research Writing, Process Scheduler, Training, AutoCAD, Editing, Teaching, Outlook, Teamwork, Research, Coaching, Blueprint, Inventor, Microsoft Excel, Analysis, SolidWorks, Writing for Electronic..., Aged Credit, Hospitality, Piloxing, Art Framing, Collections, Closing Services, Scheduling, Weight Training, SAP, MS Office, Data Entry, PowerPoint, Microsoft Word, Technical Writing, Critical Thinking, Team Leadership, Event Planning, Inventory Management, Access, Windows, Data Analysis, Leadership Development, Mechanical Drafting, Public Speaking, Soft Skills, Organizational..., Research Design, R&D, Management
Education
Lonestar College - Cyfair 2015 — 2016
GIS Technician, Geographic Information Science and Cartography
Lonestar College - North Harris 2013 — 2015
Associate's Degree, Mechanical Engineering/Mechanical Technology/Technician, Junior Transfer
Geneva College 1998 — 2003
Bachelor's Degree, English Language and Literature/Writing (Edu concentration)
Seminole High School 1994 — 1997
High School, Arts and Humanities, Journalism, Business Law
Moon High School 1993 — 1994
Marketing and Distribution
First United Church of Arvada August 2005 - Present
Blacksheep Music Studio January 2013 - Present
ServiceLink, a Black Knight company March 2009 - Present
Wheat Ridge Animal Hospital July 2005 - June 2012
Jeffco Public Schools March 2002 - March 2009
Skills
Music, Singing, Choral, Conducting, Teaching, Music Education, Vocal, Classical
Education
California State Polytechnic University-Pomona
BS, Geography/Anthropology
SUNY at Buffalo
Music Performance, Voice
ServiceLink, a Black Knight company February 2004 - Present
Skills
Risk Management, Managing Workflow, Strategic Partnerships, Bankruptcy, Foreclosures, Mortgage Servicing, Mortgage Lending, Mortgage Banking, Default, Credit, FHA, Financial Services, Loan Origination, Loan Servicing, Loans, Loss Mitigation, Management, Residential Mortgages, LPS, LPS Desktop, Refinance, Underwriting
Education
Brown College 2000 — 2002
Associate's degree, Design and Visual Communications, General
ServiceLink, A Black Knight Company July 2015 - Present
Skills
Real Estate, Product Development, Valuation, Mergers, REO, Contract Negotiation, Sales Management, Negotiation, Customer Relations, Residential, Strategic Planning, Vendor Management, Appraisals, Investment Properties, Executive Management, Customer Service, Problem Solving, Team Building, New Business Development, Vendor Relations, Selling, Coaching, Marketing Strategy, Mentoring, Mergers & Acquisitions, Mortgage Banking, Loan Origination, Loans, Sales, Mortgage Lending, Real Estate Economics, FHA, Due Diligence, Loan Servicing, Real Estate Financing, Refinance, Real Estate Transactions, Residential Mortgages, Commercial Real Estate, Management Consulting
Education
The Ohio State University 1976 — 1982
Bachelor's degree, Business Administration and Management, General
Cleveland State University
Law
ServiceLink, a Black Knight company January 2015 - Present
BNY Mellon July 2013 - January 2015
UPMC January 2012 - July 2013
Clarion Area Chamber of Business and Industry June 2011 - August 2011
Skills
Microsoft Office, Written & Verbal..., Employee Relations, Creative Solutions, Customer Service, Human Resources, Management, Microsoft Excel, PowerPoint, Talent Acquisition, New Hire Orientations, Recruiting, Hiring, Time Management, Social Media, Onboarding
Education
Clarion University of Pennsylvania 2007 — 2011
Bachelors, Communications Public Relations
ServiceLink, A Black Knight Company March 2010 - Present
Netco Title Company May 2008 - August 2008
National Real Estate Information Services October 2005 - April 2008
Crown Services June 2005 - September 2005
King's Jewelry November 2004 - June 2005
Cigna Health Care February 2003 - April 2004
Skills
Loans, Refinance, Process Improvement, Microsoft Office, Microsoft Excel, Customer Service, Budgets, Team Building, Analysis, Microsoft Word, Project Management, Program Management, Sales, Operations Management, Strategic Planning, Account Management, Training, Teaching, Customer Satisfaction, Business Analysis, Risk Management
Education
American University 2001 — 2001
Peacekeeping and Conflict Resolution
Westminster College 1997 — 2001
BA, International Politics and French
Duquesne Light Company August 2014 - Present
ServiceLink, a Black Knight company March 2012 - August 2014
Davison August 2011 - December 2011
Philips Healthcare June 2008 - August 2011
Duquesne University September 2005 - May 2009
JW Halls June 2003 - June 2008
Skills
Leadership, Research, Marketing, Microsoft Office, Strategic Planning, Market Analysis, Testing, Project Management, Team Building, Process Improvement, Time Management
Education
Duquesne University 2005 — 2009
BA/BS, Marketing, Leadership
ServiceLink, a Black Knight company January 2014 - Present
ServiceLink January 2011 - January 2014
ServiceLink January 2009 - December 2010
ServiceLink January 2007 - December 2008
Desert Document Services, Inc. August 2000 - November 2006
MCI - Chandler, AZ January 1996 - July 2000
Skills
Customer Service, Accounting, Call Center, Process Improvement, Agile Methodologies, Project Management, Visio, Business Analysis, Strategic Planning, Vendor Management, Change Management, SDLC, Business Process..., Software Documentation, PMP, PMO, Leadership, Integration, Business Intelligence, Program Management
Education
Mesa Community College 1990 — 1992
Arizona State University 1981 — 1983
Phillips 66 May 2015 - Present
Metalwerks PMD, Inc. May 2014 - January 2015
The FEZ May 2009 - August 2014
ServiceLink, A Black Knight Company May 2013 - August 2013
Skills
Safety Management..., Customer Service, Customer Satisfaction
Education
Indiana University of Pennsylvania 2012 — 2016
Safety, Health and Environmental Sciences
Hopewell High School 2009 — 2012
Business and Academic
ServiceLink, a Black Knight company January 2014 - Present
Specialized Loan Servicing May 2013 - January 2014
ServiceLink, FNF's National Lender Platform October 2007 - December 2012
Specialized Loan Servicing May 2006 - October 2007
SIRVA 1997 - 2004
Skills
REO, Foreclosures, Bankruptcy, Default, Mortgage Servicing, Real Estate, Process Improvement, Vendor Management, Loan Servicing, Servicing, Compliance, Legal, Financial Analysis, Auditing, Quality Assurance, Quality Management, Business Strategy, Business Process..., Asset Managment, Corporate Relocation, Project Management, Short Sales, Deed in Lieu, Title Clearing, Executive Management, Loans, Residential Mortgages, Operations Management, Mortgage Lending, Asset Management, Mortgage Underwriting, Credit, Loan Modifications, Loan Origination
Education
Bowling Green State University
Bachelor of Science, Political Science
ServiceLink, a Black Knight company December 2014 - Present
ServiceLink July 2011 - December 2014
MEYER DARRAGH January 2006 - July 2011
Duquesne University August 2005 - May 2008
Weiss & Associates June 2003 - January 2006
WTAE-TV January 2001 - January 2006
WTRF-TV February 1997 - January 2001
U.S. Senate Office of Rick Santorum 1998 - 1998
Skills
Contract Negotiation, Real Estate, Legal Research, Mortgage Lending, Licensing, Corporate Governance, Commercial Litigation, Legal Writing, Corporate Law, Civil Litigation, Appeals, Loss Mitigation, Policy, Criminal Defense, Legal Assistance, Courts, Westlaw, Mediation, Bankruptcy, Editing, Estate Planning, Litigation, Government, Due Diligence, Research, Public Relations, Public Speaking, Product Liability, Arbitration, Legal Issues, Compliance, Legal Compliance, Default, Financial Services, Title Insurance, Real Estate Transactions, Business Transactions, Risk Management, Employment Law, Negotiation
Education
Duquesne University School of Law 1998 — 2002
J.D., Law
Duquesne University 1994 — 1997
B.A., Broadcast Journalism
ServiceLink, a Black Knight company June 2008 - Present
Bank of America April 2004 - May 2008
EVP Wells Fargo Home Mortgage April 1996 - April 2004
JPMorgan Chase Mortgage Company March 1990 - March 1996
Skills
Mortgage Lending, Loan Servicing, Sales, Customer Retention, Call Centers, Mortgage Banking, Loans, Loss Mitigation, Finance, Selling, Relationship Management, Financial Services, Executive Management, Banking, Credit, Risk Management, Loan Origination
Education
Barry University
ServiceLink, a Black Knight company June 2013 - Present
National Link LP April 2012 - June 2013
Mortgage Connect LP September 2008 - April 2012
Nielsen Company July 2007 - September 2008
CountrywideKB Home Loans October 2005 - June 2007
Service Link Title Company May 2000 - October 2005
Skills
Strategic Planning, Staff Management, Risk Management, Real Estate, Mortgage Lending, Loans, Account Management, Credit, Notary Public, Microsoft Office, Customer Service, Microsoft Excel
Education
Clarion University of Pennsylvania 1999 — 2003
Bachelor of Applied Science (BASc), Communication and Media Studies
ServiceLink, a Black Knight company March 2003 - Present
Skills
Microsoft Word, Process Improvement, Microsoft Excel, Microsoft Office, Customer Service, REO, Access, Investment Properties, Foreclosures, Residential Homes
Education
Eastern Gateway Community College 2015 — 2018
Health Information Management
Kent State University at East Liverpool 2000 — 2001
Occupational Therapy/Therapist
Wellsville High School 1996 — 2000
High Scool Diploma
ServiceLink, a Black Knight company September 1997 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Budgets, Data Entry, Coaching, Management, Team Building, Team Leadership
Education
Community College of Beaver County 1993 — 1996
Associate's degree, Business/Corporate Communications
Ambridge Area High School 1990 — 1993
ServiceLink, a Black Knight company May 2014 - November 2014
Reed Smith LLP December 2012 - April 2014
N/A June 2012 - December 2012
Supreme Court of Pennsylvania February 2010 - June 2012
Wayman, Irvin, & McAuley, LLC December 2006 - February 2010
Court of Common Pleas of Butler County, Judge William R. Shaffer October 2005 - December 2006
Commonwealth of Pennsylvania Office of Attorney General June 2003 - May 2005
Skills
Litigation, Legal Research, Legal Writing, Courts, Civil Litigation, Criminal Defense, Product Liability, Appeals, Hearings, Commercial Litigation, Criminal Law, Trials, Trial Practice, Westlaw, Constitutional Law, Insurance Law, Professional Liability, Oral Arguments, Motions, Pleadings
Education
University of Pittsburgh School of Law 2002 — 2005
J.D, Law
Dickinson College 1998 — 2002
B.A, Political Science
ServiceLink, a Black Knight company August 2008 - Present
Aurora Loan Services / Lehman Brothers May 2006 - August 2008
Select Portfolio Servicing June 2002 - May 2006
Ocwen Financial Corporation - US June 1999 - May 2002
US Army September 1988 - January 2001
Auditor General of Florida May 1997 - June 1999
Skills
Mortgage Lending, Credit, Loans, Banking, Finance, Financial Services, Financial Risk, Analysis, Loan Servicing, Management, Mortgage Servicing, Payments, Process Improvement, Call Centers
Education
Florida International University 1999 — 1999
Master’s Degree, Accounting, 3.5
Florida Atlantic University 1992 — 1996
Bachelor’s Degree, Business - Concentration: Accounting; Minor Economics, GPA Overall: 3.6; GPA Major: 3.8
ServiceLink, a Black Knight company October 2013 - Present
ServiceLink, a Black Knight company February 2013 - October 2013
POWERLINK Settlement Services June 2010 - February 2013
Mortgage Settlement Network, LLC (MSNi) January 2008 - February 2011
Mortgage Lenders Service Connection July 2005 - January 2008
Wellman Consulting July 2005 - January 2008
Advantage Equity Services June 1996 - June 2005
Education
Duquesne University 1992 — 1996
BA, Corporate Communications
ServiceLink, a Black Knight Company April 2013 - Present
Titanium Holdings January 2011 - March 2013
Skills
Risk Management, Loans, Mortgage Banking, Mortgage Lending, Loss Mitigation, Loan Servicing, Financial Services, Leadership, Credit Cards, Call Centers, Strategic Planning, Program Management, Credit, Refinance, Vendor Management, FHA, Portfolio Management, Executive Management, Loan Origination, Finance
Education
Fairfield University
Master of Business Administration (M.B.A.)
ServiceLink, a Black Knight company February 2013 - October 2014
Lender Processing Services, Inc. (LPS) January 2009 - August 2011
3 Day Blinds May 1993 - October 2005
Skills
Accounts Payable, Accounts Receivable, Invoicing, Public Speaking, Account Reconciliation
Education
Fullerton College
Associate, Business Administration
ServiceLink, a Black Knight company February 2009 - Present
JPMorgan/Chase April 2008 - August 2008
Charter One Bank 1999 - 2008
Citizens Financial Group 1999 - 2007
Skills
Management, FHA, Mortgage Lending, Mortgage Banking, Refinance, Foreclosures, Loans, Appraisals, Real Estate, Investment Properties, REO, Loan Origination, Residential Mortgages, Underwriting, First Time Home Buyers
Education
Kent State University 1985 — 1990
BS, Aerospace Technology
PNC May 2015 - Present
ServiceLink, a Black Knight company January 2007 - October 2014
LPS Field Services, Inc. 2009 - 2012
FIS Field Services 2007 - 2009
Windstream Communications 1999 - 2007
Alltel 1996 - 1999
Alltel 1992 - 1996
Skills
Requirements Analysis, SDLC, Visio, Business Analysis, Business Requirements, Microsoft SQL Server, SharePoint, Vendor Management, Testing, Process Improvement, Software Documentation, Agile Methodologies, Requirements Gathering, SQL, Integration
Education
Jamestown Business College
Business Administration, Marketing and Management
ServiceLink, a Black Knight company July 2015 - Present
Lanxess October 2012 - March 2015
Bayer April 2012 - October 2012
Bayer MaterialScience October 2008 - April 2012
Bayer Corporate and Business Services September 2003 - October 2008
Highmark January 1998 - September 2003
KPMG Peat Marwick November 1996 - November 1997
Skills
SAP R/3, SAP, Accounting, Internal Controls, Financial Reporting, Forecasting, Auditing, Sarbanes-Oxley Act, Variance Analysis, US GAAP, Cost Accounting, Financial Accounting, IFRS, General Ledger, Financial Analysis
Education
Robert Morris University 1999 — 2001
MBA
Washington and Jefferson College 1992 — 1994
Bachelor of Arts (B.A.), Accounting
Grove City College 1990 — 1992
Accounting
West Allegheny High School 1986 — 1990
ServiceLink, a Black Knight company July 2006 - Present
Boston Red Sox January 2006 - 2009
Fidelity Valuation Services December 2001 - June 2006
Brine, Inc May 2000 - August 2000
Skills
Customer Service, Microsoft Office, Social Media, Microsoft Excel, Marketing, Sales, Outlook, Analytics, Managing Database, Database Marketing, Data Analysis
Education
Boston College 1997 — 2001
Bachelor of Arts, Communications
ServiceLink, a Black Knight company May 2014 - Present
EDMC June 2012 - July 2013
Talisman Energy USA October 2011 - June 2012
Valley National Gases/Matheson Trigas March 2010 - August 2011
Orrick, Herrington & Sutcliffe LLP March 2003 - March 2009
Skills
Hyperion Enterprise, Forecasting, Financial Analysis, Accounting, General Ledger, Financial Reporting, Variance Analysis, Cash Management, Auditing, Account Reconciliation, Budgets, Finance, Tax, Analysis, Financial Modeling
Education
Argosy University Phoenix 2013 — 2014
Master of Business Administration (M.B.A.), 3.96
Waynesburg University
B.S., Accounting, 3.77
ServiceLink, a Black Knight Company May 2015 - Present
Good Choice Preservation June 2011 - April 2015
Mortgage Contracting Services March 2004 - October 2009
HartfordStamp,LLC June 2001 - September 2009
Bourbon Street North, LLC March 1990 - June 1999
Skills
Sales Management, Sales Operations, New Business Development, Business Development, Vendor Management, Contract Negotiation, Negotiation, Real Estate, Sales, Operations Management, Management, Marketing, Team Building, Leadership, Strategic Planning, Foreclosures, Loss Mitigation, Mortgage Servicing, REO, Mortgage Lending, Default, CRM, Mortgage Banking
Education
Central Connecticut State University
BS, Accounting
University of Northern Colorado
MBA, Management
ServiceLink, A Black Knight Company August 2015 - Present
ServiceLink, a Black Knight company October 2012 - August 2015
Bank of America January 2011 - August 2012
Bank of America January 2010 - January 2011
Bank of America September 2007 - December 2009
Bank of America March 2006 - August 2007
Skills
Process Improvement, Change Management, Market Analysis, Team Leadership, Business Strategy, New Business Development, Sales Management, Training & Development, Technical Training, Business Relationship..., Executive Management, Portfolio Management, Program Management, Loans, Mortgage Lending, Business Development, Call Centers, Employee Training, Sales, Training, Banking, Project Management, Management, Credit, Loan Origination
Education
Penn State University 1998 — 2000
MS, Agriculture Economics and Rural Sociology (Consumer Market Research)
Delaware State University 1991 — 1996
BS, Agri-Business
ServiceLink, a Black Knight company January 2014 - Present
Lender Processing Services, Inc. (LPS) July 1999 - January 2014
Skills
Litigation Management, Mergers & Acquisitions, Legal Research, Legal Writing, Due Diligence, Risk Management, Insurance, Financial Risk, Real Estate, Corporate Governance, Legal Compliance, Securities, Privacy Law, Fraud, Litigation, Contract Negotiation, Employment Law, Risk Assessment, Mortgage Servicing
Education
Duquesne University School of Law 1988 — 1992
Doctor of Law (J.D.)
Robert Morris University 1985 — 1988
Master of Business Administration (MBA), 4.0
Robert Morris University
BSBA, Accounting, 3.63
ServiceLink, a Black Knight company November 2009 - Present
Pure Romance 2008 - 2013
Temporary Personnel Services/Integrative Staffing Group April 2008 - September 2009
LSI East - a division of Lender Processing Services (LPS) January 2009 - June 2009
Embassy Suites May 2007 - September 2007
Freelance March 2003 - March 2007
Skills
Social Media, Research, Management, Microsoft Word
Education
Art Institute of Pittsburgh 2004 — 2005
Associates, Web Design and Multimedia
Bradford School of Business 2000 — 2001
Associates, Computer Applications and Programming
Quaker Valley
ServiceLink, a Black Knight company August 2012 - Present
Appraisal Institute May 2007 - July 2011
National Association of Realtors April 2005 - May 2007
Gordon & Karr 2003 - 2005
Education
University of Wisconsin-Milwaukee 2007 — 2009
MLIS
DePaul University College of Law 1999 — 2002
J.D., Law
ServiceLink, a Black Knight company 1997 - Present
Education
Kent State University 1992 — 1997
Bachelor of Business Administration (BBA)
ServiceLink, a Black Knight company January 2014 - Present
Lender's Service, Inc. February 2013 - January 2014
Lender's Service, Inc. February 2003 - January 2013
Lender's Service, Inc. January 2000 - January 2003
Lender's Service, Inc. July 1998 - December 1999
Lender's Service, Inc. October 1997 - July 1998
Lender's Service, Inc. July 1997 - October 1997
Lender's Service, Inc. January 1997 - July 1997
Lender's Service, Inc. January 1996 - January 1997
Lender's Service, Inc. April 1993 - January 1996
Skills
Marketing Strategy, Competitive Analysis, Sales Management, Sales, Marketing, Product Management, Leadership, Cross-functional Team..., CRM, Mortgage Banking, Banking, Mortgage Lending, Market Research, Vendor Management, Loans, Loan Origination, Process Improvement, Credit, Risk Management
Education
Clarion University of Pennsylvania 1980 — 1984
Business, Marketing
ServiceLink, a Black Knight company June 2015 - Present
InHouse, Inc May 2014 - June 2015
LenderLive Network October 2013 - May 2014
Stonegate Mortgage Corporation December 2012 - October 2013
AllRegs January 2012 - December 2012
Docutech Corporation April 2011 - November 2011
CitiMortgage July 2004 - April 2011
Skills
Consultative Selling, B2B, Excel, Customer Relations, New Business Development, Account Management, Contract Negotiation, Loans, Negotiation, Credit, Customer Service, Management, Selling, Sales, Risk Management, Marketing Strategy, Mortgage Banking, Business Development, Microsoft Excel, Strategic Planning, Sales Management, Cold Calling, Sales Operations, Marketing, CRM, Strategy, Team Building, Sales Process, Relationship Management, Banking, Mortgage Lending, Real Estate, Financial Services, Business Planning, Loan Origination, Training, Residential Mortgages, Finance, Refinance, Underwriting, FHA
Education
Florida Atlantic University 1984 — 1986
Bachelor of Business Administration (B.B.A.), Marketing
ServiceLink, a Black Knight company February 2009 - September 2014
Mercer January 2008 - January 2009
Skills
Analysis, Account Reconciliation, Data Analysis, Microsoft Excel, VBA, Business Analysis, Access, Process Improvement, Forecasting, Outlook, Employee Benefits, Travel Arrangements, Administrative..., Benefits Administration, python, NumPy, SciPy, Invoicing, Business Intelligence, Proposal Writing, Microsoft Word, Sales, Customer Service, Project Management, Microsoft Office
Education
Cal Poly Pomona 2000 — 2005
Finance, Real Estate, Law
California Polytechnic University 2000 — 2005
B.S, Finance, Real Estate and Law
ServiceLink, A Black Knight Company September 2015 - Present
IBM January 2013 - Present
Financial Services Professional January 2012 - January 2013
Lloyds Banking Group September 2010 - December 2011
Lloyds Banking Group October 2009 - September 2010
Lloyds Banking Group April 2009 - October 2009
Wachovia/Wells Fargo June 2008 - February 2009
Bank of America June 2004 - June 2008
Washington Mutual June 2001 - June 2004
PNC Mortgage Company (acquired by Washington Mutual) November 1999 - April 2001
Education
Central Michigan University 1976 — 1980
Bachelor of Science in Business Administration, Accounting and Marketing
Arizona State University 1977 — 1978
NationalLink May 2013 - June 2015
ServiceLink, A Black Knight Company January 2002 - February 2013
Skills
Title Insurance, Short Sales, Mortgage Lending, REO, FHA, Foreclosures, Mortgage Banking, Refinance, Real Estate, Loan Servicing, Mortgage Servicing, Closings, Escrow, Loss Mitigation, Loan Modifications, Customer Service
Education
Alan Kells School of Real Estate 2010 — 2010
Community College of Allegheny County 1997 — 1999
General Studies
ServiceLink, a Black Knight company June 2015 - Present
Stewart Lender Services July 2013 - May 2015
Morris Hardwick Schneider January 2009 - June 2013
Primedia Inc (Soap Opera Digest and Automobile Magazines) 1999 - 2007
Edelman Public Relations 1997 - 1999
Skills
REO, Notary Public, Customer Service, Sales, Real Estate Financing, Foreclosures, Property Management, Real Estate, Real Property, Short Sales, Real Estate Development, Marketing, Loss Mitigation, Investment Properties, Single Family Homes, Real Estate Transactions, Commercial Real Estate, Contract Negotiation, Title Insurance, Loan Servicing, Mortgage Lending, Mortgage Banking, Negotiation, Loans, Bankruptcy, FHA, HUD
Education
Dickinson College
Bachelor's degree, International Relations and Affairs
Riverwood High School
ServiceLink, a Black Knight company May 2015 - Present
PPG Industries October 2013 - Present
Skills
Workshop Facilitation, Research, Sales, Quality Assurance, Curriculum Development, Property Management, Training, Customer Service, WebEx, Outlook, Instructor-led Training, Automobile, Operations Management, Lotus Notes, Project Management, Risk Mitigation, Finance, Policy Analysis, Credit Risk, Merchant Services, Claims Analysis, Automotive Parts, Editing, Auditing, Analysis, Risk Management, Call Centers, Customer Satisfaction, Management, Banking, Process Improvement, Troubleshooting, Sales Operations, Software Documentation, Data Analysis, Internal Audit, automotive financing, Merchant Card Processing, Automotive dealership..., Team Building, Team Leadership, Leadership, Budgets, CRM, Program Management, Inventory Management, Account Management, Relationship Management, Customer Retention, Sales Process
Education
Central Michigan University 1980 — 1984
Bachelor of Science, Interpersonal and Public Communication
Central Michigan University
Bachelor of Science (B.S.)
ServiceLink, a Black Knight company January 2015 - Present
Stanton Optical September 2014 - December 2014
Talbots September 2011 - September 2014
Old Navy, (Gap, Inc) October 2010 - September 2011
bebe April 2009 - November 2010
bebe (PH8 Division) March 2010 - October 2010
Aeropostale August 2004 - April 2009
express 2002 - August 2004
Skills
Loss Prevention, Retail, Store Management, Visual Merchandising, Merchandising, Apparel, Training, Store Operations, Coaching, Recruiting, Time Management, Employee Training, Team Building, New Store Openings, Customer Service, Driving Results, Sales, Management
Education
Fashion Institute of Technology 2000 — 2002
Associate's degree, Fashion Merchandising Management
ServiceLink, a Black Knight company July 2014 - Present
Landstar December 2007 - July 2014
West Corporation June 2010 - Present
Wells Fargo July 2006 - December 2007
Dr Pepper Snapple Group October 2003 - August 2006
Bealls October 2004 - February 2005
Skills
Contract Management, Accounting, Notary Public, Transportation, Freight, Logistics, Transportation..., 3PL, LTL, Shipping, Logistics Management, Trucking, Container, Supply Chain, International Logistics, Supply Chain Management
Education
Florida State College at Jacksonville 2001 — 2005
Associate of Arts (A.A.), Finance, General
University of North Florida
University of North Florida
ServiceLink, a Black Knight company January 2014 - Present
Lender Processing Services, Inc. (LPS) May 2009 - Present
J.D. Byrider March 2007 - April 2009
Skills
SDLC, Process Improvement, User Acceptance Testing, Quality Assurance, Risk Management
Education
Community College of Allegheny County 2009 — 2011
Associate's of Science, Accounting Specialist
Penn State Behrend
ServiceLink, a Black Knight company July 2011 - Present
Gesler Insurance 2010 - Present
NEOASTD 2007 - 2011
Litigation Management, Inc. 2007 - 2009
Ceres Administrators 1987 - 2007
Skills
Long Term Care Insurance, Disability Insurance, Health Insurance, Training, Project Management, Life Insurance, Quality Assurance, Employee Benefits, Leadership, Management, Policy, Insurance, Claim
Education
Baldwin Wallace University
BA, Business, Psychology
ServiceLink, a Black Knight company December 2014 - Present
DynaVox Technologies May 2014 - December 2014
DynaVox Technologies April 2013 - May 2014
Hosack, Specht, Muetzel & Wood LLP February 2005 - April 2013
Duquesne City School District January 2011 - September 2011
CBC Companies March 2004 - February 2005
Skills
Auditing, External Audit, Financial Analysis, Financial Reporting, Payroll, Accounting, Accounts Payable, Accounts Receivable, QuickBooks, Federal Grant Management, Fixed Assets, Account Reconciliation
Education
Bethany College 2000 — 2004
Bachelor of Arts, Economics, minor in Accounting
EDMC January 2014 - Present
ServiceLink, a Black Knight company November 2009 - December 2013
True Commerce December 2008 - June 2009
Confluence November 2007 - November 2008
BNY Mellon September 2006 - November 2007
PNC April 2006 - September 2006
Various Insurance Companies January 2005 - April 2006
Skills
Accounting, Business Analysis, SDLC, Requirements Gathering
Education
Clarion University of Pennsylvania 2001 — 2005
Bachelor's Degree, Finance
ServiceLink, a Black Knight company July 2007 - Present
Wells Fargo Home Mortgage June 2001 - June 2007
Skills
Banking, Portfolio Management, Risk Management, Public Speaking, Investment Properties, Strategic Financial..., Operational Streamlining, Residential Mortgages, Project Portfolio..., Lean Operations, Sales Process, Thought Leadership, Team Building
Education
Hofstra University 1989 — 1991
Marketing
Marquette University 1981 — 1985
BS, Finance, General
Industry Weapon June 2014 - Present
Hoover Staging and Design March 2008 - Present
ServiceLink, a Black Knight company April 2012 - October 2013
Lovesac September 2011 - April 2012
The Tile Shop February 2011 - July 2011
jcpenney February 2010 - January 2011
Tile and Designs July 2009 - December 2009
Crescent Baths and Kitchens March 2009 - June 2009
Skills
Management, Project Management, Sales Management, Account Management, Interior Design, Kitchen & Bath Design, Customer Service, Team Management, Microsoft Office, SketchUp, Salesforce.com, Direct Sales, Sales Process, Organizational..., Business Development, Business Analysis, Strategic Planning, Logistics, Organizational Behavior, Sales, PowerPoint, Leadership, Data Analysis, Google Docs, Process Improvement, Social Networking, Microsoft Word, SaaS, Microsoft Excel, Photoshop, Training & Development
Education
Point Park University 2010 — 2015
MBA, Management and International Business
Art Institute of Pittsburgh 2006 — 2009
Bachelor of Science, Interior Design
ServiceLink, a Black Knight company July 2013 - October 2014
Hubbs-Sea World Research Institute August 2010 - December 2011
PPG Aquarium May 2008 - August 2008
Skills
SCUBA certified, data collection..., organized, familiar with Microsoft..., Scuba Diving, Fish, Zoology, Water, Marine Biology, Food, Data Collection, Event Planning
Education
St. Andrews University 2014 — 2016
Bachelor of Science (B.S.), Equine science
Florida Institute of Technology 2007 — 2011
Bachelor of Science (B.S.), Marine Biology with Psychology
ServiceLink, A Black Knight Company August 2015 - Present
Notary Public February 2014 - Present
Citizens Bank January 2014 - Present
Citizens Bank March 2015 - May 2015
ServiceLink, a Black Knight company May 2013 - December 2013
BNY Mellon Wealth Management February 2013 - April 2013
QBE Insurance September 2012 - February 2013
CardWorks Servicing, LLC October 2010 - July 2012
Century 3 Kia August 2010 - October 2010
highmark August 2009 - June 2010
Skills
Employee Benefits, Process Improvement, Training, Business Analysis, Leadership, Performance Management, Access, Visio, Team Building, Microsoft Excel, SharePoint, Coaching, Vendor Management, Claim
Education
Carlow University 2014 — 2020
Bachelor of Science (B.S.), political Science and law
CCAC 2014 — 2016
Associate's degree, Social Sciences
ServiceLink, A Black Knight Company March 2013 - Present
Powerlink Settlement Services, LP July 2010 - March 2013
Bank of America June 2007 - July 2010
Fremont Investment and Loan June 2005 - June 2007
Skills
Loan Origination, Mortgage Lending, Underwriting, Funding, Sales, Business Development, Mortgage Banking, Credit, Credit Analysis, Recruiting, Customer Satisfaction, Residential Mortgages, FHA, Loss Mitigation, Loans, Refinance, Portfolio Management, Investment Properties, Leadership, Credit Risk, REO, Executive Management, Loan Servicing, Management, Commercial Lending, Financial Services, Investments
Education
Buena Vista University
BA, Banking and Finance
ServiceLink, a Black Knight company 2014 - Present
Wingspan Portfolio Advisors October 2013 - January 2014
REDC Default Solutions November 2012 - March 2013
Bank of America October 2011 - August 2012
Bank of America October 2010 - July 2011
Bombardier September 2008 - May 2010
Assist 2 Sell 2002 - 2008
Bank of America July 1996 - December 2002
Skills
Management, Microsoft Excel, Banking, REO, Real Estate, Customer Service, Valuation, Default, Mortgage Servicing, Finance, Software Documentation, Analysis, Loans, Vendor Management, Training, Mortgage Banking
Education
Iowa State University
B.S, Business Administration
ServiceLink, a Black Knight company March 2015 - Present
Albertelli Law Firm July 2013 - March 2015
Skills
Loans, Financial Analysis, Customer Service, Credit, Banking, Mortgage Lending, Microsoft Office, Microsoft Excel, Social Media, Insurance, Coaching, Analysis, Real Estate, Leadership, Team Building, Sales, Management, Microsoft Word, Strategic Planning
Education
Ashford University
Community Reinvestment Fund July 2015 - Present
ServiceLink, a Black Knight company June 2010 - May 2015
U. S. Bankruptcy Court - District of Minnesota April 1998 - March 2010
Deputy Registrar - City of Roseville, Minnesota January 1996 - April 1998
Skills
•Microsoft Office –..., Banking, Analysis, Outlook, Process Improvement, Financial Analysis, Access, Financial Reporting, Microsoft Excel, Credit, Business Analysis
Education
Inver Hills Community College 1981 — 1982
Accounting
Alexander Ramsey High School
High School, Academic
Burgh's Pizza & Wing Pub June 2007 - Present
ServiceLink, a Black Knight company May 2015 - August 2015
Residential Construction and Development, Inc. May 2012 - August 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Customer Service, Strategic Communications, Marketing, Marketing Strategy, Customer Retention, Public Speaking, Communication, Social Networking, Social Media
Education
Pennsylvania State University-Penn State Beaver 2013 — 2016
Bachelor of Science in Business, Management and Marketing
Indiana University of Pennsylvania 2010 — 2012
Small Business Management
Montour High School 2006 — 2010
Suna Solutions July 2014 - Present
ServiceLink, a Black Knight company February 2012 - February 2014
ABM Industries August 2011 - December 2012
Attorney Yvonne Coleman October 2011 - February 2012
Jmobility June 2009 - June 2011
African American Community Center May 2002 - August 2005
Miles Medical Transportation May 2002 - August 2005
Skills
Human Resources, Microsoft Office, ADP Payroll, Outlook Express, PowerPoint, Customer Service
Education
University of Phoenix 2012 — 2014
Bachelor's degree, Business Management with emphasis in Human Resource
Irvine Valley College 2009 — 2011
AS, Business Management
ServiceLink, a Black Knight company May 2012 - Present
IOOC October 2006 - April 2012
Advantage Sales & Marketing May 2005 - October 2006
Catalina Marketing April 2000 - May 2005
Skills
ASP.NET, Microsoft SQL Server, Visual Basic, PHP, T-SQL, JavaScript, VB.NET, Visual Studio, CSS, HTML, AJAX, C#, Software Development
Education
California State Polytechnic University-Pomona 1994 — 1999
Bachelor of Science in Business Administration, Computer Information Systems
ServiceLink, a Black Knight company October 2014 - Present
DICK'S Sporting Goods September 2012 - October 2014
EDMC March 2009 - September 2012
Comcast July 2007 - March 2009
Skills
Financial Analysis, Hyperion Enterprise, Essbase, Financial Modeling, Hyperion Planning, Forecasting, Variance Analysis, Finance, General Ledger, Financial Reporting, Financial Forecasting, Hyperion, Analysis, Financial Planning, Budgets, Management, Microsoft Excel, Leadership
Education
Duquesne University 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Duquesne University 2003 — 2007
Bachelor of Science (BS), Finance and Investment Management
Epiq Systems July 2014 - Present
ServiceLink, a Black Knight company July 2012 - May 2014
DRI Management Systems, Inc August 2010 - July 2012
First American Title May 2009 - June 2010
First American Title January 1999 - May 2009
Skills
Vendor Management, Process Improvement, Title Insurance, Real Estate, Operations Management, Executive Management, Risk Management, Mortgage Lending, Management, Project Management, Business Process..., Contract Negotiation, Business Development, Contract Management, Default, Outsourcing, Business Strategy, Disaster Recovery, Banking, Loans, Mortgage Banking, Strategic Planning, Continuity of Operations, Bankruptcy, Leadership, Customer Service, Sales
Education
Georgia Southern University
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2011 — 2015
Bachelor's Degree, Business Administration and Management
ServiceLink, A Black Knight Company September 2013 - Present
Lender Processing Services, Inc. (LPS) February 2013 - September 2013
Lender Processing Services, Inc. (LPS) November 2008 - February 2013
Lender Processing Services, Inc. (LPS) March 2008 - November 2008
Fidelity National Information Services October 2006 - March 2008
Fidelity National Information Services October 2005 - October 2006
Bank of America January 1992 - June 2005
Skills
Mortgage Servicing, Default, Bpo, LPS Desktop, Bidding Process, Banking, Microsoft Word, Customer Service, Microsoft Office, Microsoft Excel, Quality Assurance, BPO, Team Building, Loss Mitigation, Mortgage Banking, Training, Leadership, Access, Management, Mortgage Lending, Loan Servicing, Risk Management, Time Management, Loans, Loan Origination, Credit, Call Centers, Foreclosures
Education
Brevard Community College
Florida State College of Jacksonville
ServiceLink, a Black Knight company April 2013 - Present
Lender Processing Services, Inc. (LPS) November 2012 - April 2013
Lender Processing Services, Inc. (LPS) July 2012 - November 2012
Executive Management Solutions May 2011 - August 2011
VOLUNTEER INCOME TAX ASSISTANCE January 2010 - April 2010
Skills
PC, Mac, QuickBooks, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
California Baptist University 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General, 3.68
ServiceLink, a Black Knight company March 2015 - Present
Giant Eagle May 2007 - March 2015
Skills
Fraud, Interviews, Investigation, Loss Prevention
Education
Kent State University
Bachelor of Arts, Criminal Justice
ServiceLink, a Black Knight company June 2014 - Present
FedEx March 2014 - May 2014
ServiceLink December 2012 - January 2014
Skills
Windows XP, Citrix, Active Directory, Windows 7, Call Centers, Computer Hardware, Help Desk Support, Laptops, Software Installation, Technical Support
Education
Community College of Beaver County
Associate's degree, Network and System Administration/Administrator
ServiceLink, a Black Knight company October 2013 - August 2014
Nemours October 2009 - October 2013
Education
Florida State University
Master of Business Administration (MBA)
University of Central Florida
Bachelor of Business Administration (BBA), Accounting
ServiceLink, a Black Knight company January 2006 - Present
Skills
Account Management, Credit, Salesforce.com, Customer Service, Mortgage Lending, Sales, Loans
Education
College of DuPage
Associate's degree
ServiceLink, a Black Knight company 2010 - 2014
Mary Catherines Formals October 1991 - May 2011
MTR Gaiming November 2007 - August 2010
Skills
Management, Customer Service, Organization, Bookkeeping, Payroll, Accounts Payable, Accounts Receivable, Sales, Customer Satisfaction, Typing, Microsoft Office, Marketing, Event Planning, Employee Engagement, Employee Training, Research, Apparel, Small Business, Microsoft Excel, Internet, Microsoft Word, Office Management, Quality Assurance, Windows
Education
Kent State University 1983 — 1984
ServiceLink, a Black Knight company February 2009 - Present
Education
Bethany College 1995 — 2000
Bachelor of Arts (B.A.), History
ServiceLink, a Black Knight company March 2013 - Present
NYCB April 2011 - March 2013
The Buckle, Inc. December 2009 - April 2011
Skills
Training, Auditing, Contract Management, Recruiting, Sales
Education
Baldwin Wallace University 2002 — 2006
Bachelor of Science (BS), Business Administration and Management, General
ServiceLink, a Black Knight company February 2013 - May 2014
Everbank 2014 - 2014
Jpm Chase 2011 - 2012
Jpm Chase 2011 - 2012
Education
University of North Florida 1995 — 2000
Bachelor's Degree, Business Administration - Accounting, 2.6
Florida State University 1990 — 1992
Bachelor's Degree, Physiological Psychology, 2.9
ServiceLink, a Black Knight company December 2014 - Present
Fletcher Jones Motorcars June 2014 - December 2014
Lps/Servicelink January 2009 - June 2014
Rowland Title February 2008 - October 2008
Kings Title Abstract May 2005 - February 2008
CENTURY 21 Scheetz May 2004 - May 2005
Skills
Foreclosures, Real Estate
Education
Anderson College 2005 — 2005
Real estate certification
Kaye's Beauty College 2003 — 2004
Esthetician
Ball State University 1996 — 1998
General studies
ServiceLink, a Black Knight company April 2009 - March 2015
Capital Appraisal Group June 1999 - April 2009
Skills
Mortgage Lending, FHA, Real Estate, Mortgage Banking, Investment Properties, Foreclosures, Residential Mortgages, Valuation
Education
American University 1978 — 2022
Continuing Education, Real Estate
St. Mary's High School, Annapolis, MD 1971 — 1976
High School, General, 12
ServiceLink, a Black Knight company March 2011 - December 2014
Skills
Customer Service, Microsoft Office, Microsoft Excel, Process Improvement, Microsoft Word, Data Entry, PDF for Share drive, Keyboarding 60 wpm, Order Entry, Data Base, Patient Records, Medical claim form, Billing, Accounting and invoices, Scheduling, faxing, emailing, copies, Filing, Inventory Accuracy
Education
Cuyahoga Community College
Associate's degree/Business, Information Technology-information Application Specialist