ServiceLink, A Black Knight Company
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ServiceLink, A Black Knight Company Employees
ServiceLink, a Black Knight company 2011 - Present
Boeing (Talisen) 2009 - 2011
Apria Healthcare December 2007 - December 2008
Apria Healthcare 2000 - 2007
North American Mortgage Company 1998 - 2000
Axis (Whittman-Hart) 1997 - 1998
United Telecommunications 1996 - 1997
Skills
Business Process..., SDLC, Business Analysis, Business Process, ERP, Data Warehousing, Agile Methodologies, Business Requirements, Project Management, SQL, Process Improvement, Software Documentation, Visio, XML, ABAP, Waterfall, Requirements Analysis, Business Intelligence, Data Analysis, Requirements Gathering, Testing, Data Modeling, Integration
Education
Swinburne University of Technology
Bachelor's Degree, Computer Science/Mathematics
ServiceLink, a Black Knight company June 2014 - Present
ServiceLink, a Black Knight company April 2011 - June 2014
Skills
Business Analysis, SDLC, Requirements Analysis, Business Intelligence, Requirements Gathering, Software Project..., Business Process, Agile Methodologies, Project Management, HTML5, CSS, JavaScript, jQuery, C#, .NET, ASP.NET MVC, Microsoft Office, Microsoft Word
Education
The University of Texas at Arlington 1998 — 2005
Bachelor of Arts (B.A.), Anthropology
ServiceLink, a Black Knight company May 2014 - August 2014
BlackFinn American Saloon July 2009 - August 2013
Kona Grill March 2007 - July 2009
Skills
Human Resources, Team Leadership, Employee Relations, Oracle HR, Human Resource..., Job Descriptions, Management, Team Building, Sustainability, Customer Service, Customer Relations, Talent Acquisition, Legal Compliance, HRIS, HRIS Database Management, Microsoft Excel, Microsoft Office, Communication, Presentation Skills, Compensation & Benefits, Organizational Behavior, Organizational..., Quantitative Data, Strategic Planning, Operations Management, Project Management, Talent Management, Data Entry, Data Analysis, PeopleSoft
Education
University of Pittsburgh 2013 — 2015
Bachelor of Science in Business Administration (BSBA), Human Resources Management/Personnel Administration, General
Oakland Community College 2010 — 2013
Associate in Business Administration (BUS.ABA), Business Administration and Management, General
ServiceLink, a Black Knight company January 2010 - Present
Lender Processing Services, Inc. (LPS) January 2013 - December 2013
Coldwell Banker Burnet January 2008 - January 2010
Nellis Custom Woodworks January 2005 - January 2007
Skills
Valuation, Financial Modeling, Financial Analysis, Banking, Portfolio Management, SDLC, Asset Management, Risk Management, Financial Services, Loans, Due Diligence, Business Analysis
Education
Montana State University-Bozeman 2001 — 2004
Business Managment
Manhattan High School 1997 — 2001
PNC November 2014 - Present
ServiceLink, a Black Knight company March 2013 - November 2014
PNC June 2010 - April 2011
Northwestern Mutual May 2009 - February 2010
Graphic Disclosure, Inc. April 2003 - September 2008
Skills
PeopleSoft, Written & Verbal..., Banking, Account Management..., Small Business, Insurance, Sales, Investments, Portfolio Management, Marketing, Loans, Customer Service
Education
The Ohio State University - The Max M. Fisher College of Business 2006 — 2010
Bachelor of Business Administration (B.B.A.), Finance, General
Aurora High School 2002 — 2006
ServiceLink, a Black Knight company June 2015 - Present
ServiceLink, a Black Knight company August 2014 - June 2015
ITT Systems / Exelis February 2012 - August 2014
ITT Systems / Exelis January 2011 - February 2012
ITT Systems January 2010 - January 2011
ITT Systems September 2009 - January 2010
KBR, Inc. May 2008 - September 2009
KBR, Inc. November 2006 - May 2008
Lear Siegler Inc, I-IS Inc, Computer Shack, Computer Builders Warehouse, etc. March 1994 - November 2006
Education
Western Governors University 2012 — 2013
Master of Science (M.S.), Information Security and Assurance
Western Governors University 2010 — 2012
Bachelor of Science (B.S.), Network Administration
St Clair County Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Computer Information Systems (Applications)
ServiceLink, a Black Knight company April 2015 - Present
ServiceLink, a Black Knight company April 2014 - April 2015
Neighborhood Services January 2013 - August 2013
24 Hour Fitness September 2011 - September 2012
Payment Systems November 2011 - February 2012
Buffalo Wild Wings October 2009 - October 2011
University of Miami August 2010 - March 2011
Rosenstiel School of Marine and Atmospheric Science January 2007 - October 2009
University of Miami August 2008 - January 2009
Restaurant Associates September 2006 - December 2008
Skills
GIS, Field Work, ArcGIS, Research, Scuba Diving, Environmental Science, Statistics, Data Analysis, Visual Basic, Python, Relational Databases, Report Writing, Geology, Communication Written, Marine Conservation, Highly Adaptable, Event Management, Microsoft Office, Professional Staffing, Team Leadership, Customer Service, Communication
Education
The University of Texas at Dallas 2012 — 2014
Master's Degree, Geospatial Information Sciences
University of Miami 2010 — 2011
Master's Degree, Geography and Regional Studies
University of Miami 2005 — 2009
Bachelor's Degree, Marine Science & Chemistry
ServiceLink, a Black Knight company September 2009 - Present
Lender Processing Services, Inc. (LPS) December 2012 - January 2014
Lender Processing Services, Inc. (LPS) September 2008 - September 2009
Skills
Management, Customer Service, Microsoft Excel, Real Estate, Leadership, Mortgage Lending
Education
Texas Tech University 2005 — 2008
Bachelor of Science (BS), Retailing and Retail Operations
ServiceLink, a Black Knight company June 2015 - Present
Advocare July 2014 - Present
Shawna Marie Fitness October 2013 - Present
Health Choice One December 2014 - June 2015
GNC September 2013 - December 2014
Sleepwell, LLC January 2014 - October 2014
Under Armour August 2012 - August 2013
ServiceLink, a Black Knight company January 2012 - August 2013
Skills
Office Management, Health Insurance, Front Office, Durable Medical..., Office Administration, Microsoft Office, Quality Patient Care, Medical Compliance, Patient Safety, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Java, HTML, CPAP, Google Docs, Microsoft Publisher, Medical Devices, Personal Training, Fitness Training, Nutrition Education, Customer Satisfaction, Customer Experience, People Skills, Inspiring People, Clerical Skills, Multi Tasking, Supplements, Weight Training, Weight Loss, Oracle Applications, Leadership, Management, Sales, Time Management, Compliance, Data Entry, Daily Reports, Account Management, Event Planning
Education
Slippery Rock University of Pennsylvania 2011 — 2015
Business Administration and Management, General
Western Beaver Jr/Sr Highschool
Vālant™ December 2014 - Present
RGP July 2014 - November 2014
ServiceLink, a Black Knight company January 2011 - May 2014
Lender Processing Services, Inc. (LPS) February 2009 - January 2011
Lender Processing Services, Inc. (LPS) February 2007 - February 2009
Lender Processing Services, Inc. (LPS) February 2005 - February 2007
First American Title June 2003 - February 2005
Culver Careers (CulverCareers.com) December 2001 - June 2003
Skills
SQL, Analysis, Business Intelligence, Management, Business Analysis, Microsoft SQL Server, Microsoft Excel, Process Improvement, Software Documentation, Visio, Access, SharePoint, Microsoft Office, Databases, Data Analysis, Windows, Vendor Management, Customer Service, SSRS, Project Management, SDLC, Citrix, VMware, Requirements Analysis, Requirements Gathering, Data Mining, Data Visualization, Information..., Mortgage Banking, Business Process, Product Management, Web Development, Strategic Planning, Team Leadership, Social Media Blogging, Program Management, Teamwork, Writing
Education
Coursera - Intro to Data Science 2014 — 2014
Data Science, Pass
UC Riverside 1996 — 2001
B.A. Comparative Literature, English Language and Literature/Letters
ServiceLink, a Black Knight company April 2013 - May 2014
Chase Home Lending January 2007 - September 2012
Wells Fargo Home Mortgage December 2005 - April 2008
Countrywide Home Loans July 2005 - December 2006
Molton, Allen & Williams Mortgage Co. LLC May 2002 - February 2005
Freddie Mac April 1998 - April 2002
Skills
Real Estate Financing, Loan Origination, Loans, Mortgage Banking, Mortgage Lending, Credit Analysis, Underwriting, FHA, Sales, Residential Mortgages, Credit, Consumer Lending, Refinance, Commercial Lending, Credit Risk
Education
North Carolina State University 1980 — 1983
Master of Business Administration (MBA), Economics
North Carolina State University 1976 — 1980
Bachelor of Arts (B.A.), Business/Managerial Economics
Gateway High School 1976 1973 — 1976
High School, General
ServiceLink, a Black Knight company September 2005 - Present
Fidelity National Financial - Lender Processing Services August 2002 - September 2005
Borders August 1998 - August 2002
Skills
Mortgage, Mortgage Servicing, Mortgage Banking, Title Insurance, Foreclosures, Recording, Escrow, Mortgage Lending, Loan Servicing, Residential Mortgages, REO, Bankruptcy, Loans, Loss Mitigation, Property, Customer Service, Banking, Risk Management, Sales
Education
Santa Ana College 1999 — 2003
Business Administration and Management, General
Villa Park High School 1994 — 1999
General Education, Computer Programming
GHX Louisville, CO November 2014 - December 2014
MP Associates, Inc. July 2014 - October 2014
iCat February 2014 - June 2014
ServiceLink, a Black Knight company September 2013 - February 2014
Sorin Group 1992 - 2012
Skills
Broad range of..., Organization &..., Ability to troubleshoot..., Event Planning, Trade Shows, Computer Proficiency, Interact with a variety..., Highly self-motivated, Maturity, Years of experience in..., Dependable Team Player, Meeting Planning, Shipment of tradeshow..., Support to various..., Administrative Work, Medical Devices, Operating Room, Training, Product Launch, Sales Management, Sales Operations, Capital Equipment, Disposables, Management, Marketing, Sales, Cross-functional Team..., Ability to take on..., Enjoy the fast paced..., Professional, dedicated..., Proficient in MS..., Time Management, Healthcare, Budgets, Market Development, Global Marketing, Administration, Hospitals
Education
Red Rocks Community College
Business Administration and Management, General
Lowe's Companies, Inc. April 2015 - Present
ServiceLink, a Black Knight company October 2014 - April 2015
Giant Eagle February 2012 - October 2014
Macy's November 2010 - April 2012
The Chadwick 2011 - August 2011
Voice August 2009 - January 2010
Lifesteps, Inc. 2003 - 2003
Skills
Social Media, Employee Relations, Human Resources, Training, Training Facilitation, Advertising, Fundraising, Training Manuals, Direct Marketing, Graphic Design, Payroll, Recruiting, Interviews, Management, Leadership, Time Management, Team Building, Customer Service
Education
Slippery Rock University of Pennsylvania 2004 — 2008
Bachelor of Science, Marketing/ Nonprofit Management
ServiceLink, a Black Knight Company February 2013 - Present
Priority Staffing March 2012 - January 2013
GEICO October 2007 - March 2011
M. Maitland Steps-2-Successs Conservatory 2009 - 2010
American Standard April 2006 - July 2007
Hechinger's HQ October 1998 - August 1999
Skills
Public Speaking, Customer Service, Event Planning, Microsoft Office, Time Management, Staff Development, Data Entry, Microsoft Word, PowerPoint, Leadership Development, Training, Social Networking, Community Outreach, Leadership, Strategic Planning, Microsoft Excel, Nonprofits, Fundraising, Access, Outlook, Team Building, Coaching, Event Management, Social Media, Program Management
Education
Liberty University 2009 — 2012
Masters of Arts, Human Service, Health and Wellness
Norfolk State University 1999 — 2005
BS, Interdisciplinary Studies
ServiceLink, a Black Knight company May 2013 - Present
REI July 2008 - July 2013
DHR Architecture January 2013 - March 2013
Earth Treks Climbing Center, Timonium August 2007 - May 2008
Skills
Integrity, Creative Problem Solving, Adobe Creative Suite, AutoCAD, Outdoor Recreation, Autodesk Revit, Photoshop, Illustrator, Classical Architecture, Traditional Architecture, Architectures, Revit, ArcGIS
Education
University of Colorado at Denver 2009 — 2012
M.Arch, Traditional Architecture
University of Maryland Baltimore County 2005 — 2008
BS, Environmental Science
City of Houston January 2015 - Present
ServiceLink, a Black Knight company December 2012 - August 2014
ServiceLink, a Black Knight company September 2012 - December 2012
Hollerbach & Associates, Inc. May 2007 - August 2012
Skills
Mortgage Lending, Abstracting, Title Searches, Title Insurance, Business Analysis, Banking, Customer Service, Leadership, Management, Real Estate
Education
Texas Tech University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Marketing
Texas Tech University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Management
Arista National Title February 2015 - Present
Old Republic Title Company September 2014 - February 2015
WFG National Title Insurance Company May 2014 - August 2014
Lender Processing Services, Inc. (LPS) January 2008 - October 2013
ServiceLink, a Black Knight company March 2003 - January 2008
Southland Title October 2000 - March 2003
Skills
TitlePoint, DataTrace,..., Adobe Acrobat,..., Typed 61 WPM, 10 Keys..., Mortgage Lending, Mortgage Servicing, Portfolio Management, Loans, Training, Risk Management, Financial Analysis, Credit Analysis, Banking, Mortgage Banking, Business Analysis, Escrow, Software Documentation, Customer Service, Credit, Foreclosures
Education
Pasadena City College 1992 — 1996
Associate's Degree, General Studies
ServiceLink, a Black Knight company 2005 - Present
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Vendor Management, Process Improvement, Analytical Problem..., Intercultural..., Client Integration, Contract Negotiation, Customer Service, Software Documentation, Access, Time Management, Business Analysis, Negotiation, Project Management, Risk Management, Mortgage Lending, Real Estate, Team Building
Education
Penn State University 1991 — 1998
ServiceLink, a Black Knight company 2014 - Present
Servicelink, A Black Knight Company January 2014 - October 2014
Lender Processing Services, Inc. (LPS) February 2013 - January 2014
Lender Processing Services, Inc. (LPS) August 2002 - February 2013
Skills
Microsoft Office, Adobe Creative Suite, Apple, TFS, Windows, Graphic Design, Project Management, Quality Control, Video Production, Photoshop, Microsoft Excel, Microsoft Word, Outlook, Testing, Visio, SharePoint, Management, Web Development, Analysis, Customer Service, Negotiation, Process Improvement, Quality Assurance, Team Building
Education
Robert Morris University 1997 — 2001
Bachelor's degree, Communication and Media Studies
Penn Trafford High School 1994 — 1997
Solutionstar March 2015 - Present
Office Team November 2014 - Present
Starbucks May 2014 - November 2014
McDonald's Corporation November 2012 - August 2013
ServiceLink, a Black Knight company December 2011 - August 2012
American Eagle Outfitters 2005 - 2008
Skills
Team Management, Leadership, Team Building, Time Management, Inventory Management, Customer Satisfaction, Customer Service, Teamwork, Training, Team Leadership, Retail, Sales, Management, PowerPoint, Microsoft Office, Social Networking, Microsoft Excel, Microsoft Word, Employee Training, Marketing, Operations Management, Recruiting, Interviews, Facebook, Inventory Control
Education
Pennsylvania State University-Penn State Beaver 2003 — 2007
Bachelor of Science (B.S.), Business: Marketing and Management Option
Beaver Area High School 2001 — 2002
Diploma
New Brighton Area High School 1998 — 2001
n/a
Recovco Mortgage Management May 2014 - Present
ServiceLink, a Black Knight company November 2007 - January 2014
NovaStar Mortgage March 2003 - November 2007
Ocwen Financial Corporation July 1999 - March 2003
Skills
Loan Servicing, Mortgage Servicing, REO, Loss Mitigation, Default, Loan Modifications, Foreclosures, Closings, Call Centers, Mortgage Banking, Mortgage Underwriting, Residential Mortgages, FHA, Loan Origination, Real Estate
Education
St. Thomas University School of Law 1996 — 1999
Juris Doctor (J.D.), Law
Florida Atlantic University 1986 — 1988
Bachelor of Arts (BA), Political Science and Government
University of Miami 1984 — 1986
General Studies
Cardinal Newman High School 1980 — 1984
ServiceLink, a Black Knight company April 2014 - Present
ServiceLink, a Black Knight company September 2013 - April 2014
REDC Default Solutions February 2013 - August 2013
Lender Processing Services April 2008 - October 2012
Century 21 Judge Fite 2002 - 2008
Smart Shirts, Inc August 1997 - June 2003
Kellwood Inc August 1999 - December 2001
The Apparel Group/TAP January 1992 - August 1997
Esquel Apparel Ltd January 1989 - January 1992
Skills
PowerPoint, Microsoft Word, Risk Management, Project Management, Customer Service, Financial Analysis, Microsoft Office, Microsoft Excel, REO, Negotiation, Relocation, Contract Negotiation, Real Estate, Referrals, Loans, Management, Leadership, Short Sales, FHA, Default, Foreclosures, Listings, Investors, Training, Loss Mitigation, Asset Management, Loan Servicing, Marketing, Sellers, Credit, Sales, Mortgage Lending, Closings, HUD, Mortgage Banking, Portfolio Management, Real Estate Financing, Real Estate Transactions
Education
The University of Dallas
Bachelor of Arts, Interdisciplinary Studies, Social Sciences, Communication
Texas State University-San Marcos
Broadcast Journalism
Woodrow Wilson High School
ServiceLink, a Black Knight company March 2014 - Present
Independant Consultant (Self-employed) April 2013 - March 2014
S&B Infrastructure May 2009 - April 2013
Skills
ArcMap, ESRI, ArcView, ArcGIS, Spatial Analysis, GPS, GIS, AutoCAD, Trimble GPS, AutoCAD Civil 3D, PIDs, alignment sheets, Gas, ArcInfo, Pipelines, Surveying
Education
The University of Texas at Arlington 2014 — 2016
Bachelor of Science (B.S.), Geology/Earth Science, Minor Biology, Current GPA above 3.3
Tarrant County College 2009 — 2010
Associate of Applied Science (AAS), Computer Aided Drafting and Design Technology, GPA 3.5
Mansfield High School
Crestone Capital Advisors September 2015 - Present
ServiceLink, a Black Knight company January 2015 - August 2015
Level 3 Communications June 2014 - December 2014
Newmont Mining Corporation January 2013 - June 2014
Intrepid Potash September 2007 - December 2012
Skills
Microsoft Excel, Microsoft Office, Event Planning, Budgets, Outlook, Customer Service, PowerPoint, Event Management, Microsoft Word, Management
Education
University of Colorado Denver 1996 — 2000
Bachelor's degree Communications, Magna Cum Laude
ServiceLink, A Black Knight Company August 2014 - August 2015
United Insurance Group Agency, Inc. May 2014 - August 2014
Convergys August 2013 - April 2014
Colonial Life October 2012 - August 2013
Medi Optimization Management October 2010 - August 2012
Casual Male Big & Tall June 2011 - January 2012
Fred Pryor Seminars and CareerTrack August 2006 - August 2008
NovaStar Mortgage Inc May 2005 - January 2006
Sherwin Williams May 1991 - May 2005
Furr's Bishop's Cafeteria's August 1988 - November 1990
Skills
Customer Service, Sales, Coaching, Wellness, Healthcare, Team Building, Small Business, Public Speaking, Training, Leadership Development, Entrepreneurship, Marketing, Sales Management, Customer Satisfaction, Insurance, Strategic Planning, Direct Sales, Microsoft Office, Customer Retention
Education
The University of Kansas 1984 — 1991
Bachelor of Science (B.S.), Business Administration and Management, General
The University of Kansas 1984 — 1991
Bachelor of Arts (BA), German Language and Literature
Brown Mackie College
Medical Billing & Coding Diploma, Medical Billing & Coding, 3.95 GPA out of 4.0
Decton Staffing Services July 2013 - Present
ServiceLink, a Black Knight company August 2012 - December 2013
Hope House January 2011 - December 2011
ServiceLink March 2007 - July 2008
Secured Funding Corporation December 2005 - January 2007
Bank of America June 2005 - November 2005
Washington Mutual August 2004 - May 2005
Skills
Cognitive Behavioral..., Family systems approach, Substance Abuse..., Couples Therapy, Individual Therapy, Mental Health Counseling, Psychology, Family Therapy, Group Therapy, Psychotherapy, CBT, Therapists, Self-esteem, Adolescents, Dual Diagnosis, Life Transitions, Motivational..., Crisis Intervention, Counseling Psychology, Mindfulness, Mental Health
Education
Pepperdine University 2009 — 2011
Master of Arts in Clinical Psychology, Marriage and Family Therapy
University of California, Irvine 1999 — 2004
Bachelor of Science, International Studies
ServiceLink, a Black Knight company November 2014 - Present
The Talent Group May 2009 - Present
Flynn Construction Management General Contracting, Inc. June 2014 - November 2014
AJM Mortgage, Inc. January 2013 - June 2014
AJM Mortgage, Inc. February 2014 - 2014
Mosaic Sales Solutions January 2012 - January 2013
Education Management Corporation August 2011 - January 2013
Education Management Corporation February 2009 - August 2011
JM Beatrice June 2007 - August 2009
Guess? August 2008 - February 2009
Skills
Student Affairs, Employee Relations, Microsoft Office, Social Media, Marketing, Networking, Higher Education, Process Improvement, Grants, Film Production, Admissions, Mac, CampusVue, Staff Management, Public Speaking, Office Administration, Enrollment Management, Advertising, Management, Marketing Strategy, Sales, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Fashion, Photoshop, Outlook, Social Networking, Public Relations, Research, Creative Writing, Television, Marketing Communications, Adult Education, Online Advertising, Social Media Marketing, Event Management, Leadership, Budgets, Event Planning, Training, Strategy, Creative Direction, Analysis, Facebook, Teamwork, CRM, Project Planning, Time Management
Education
South University 2010 — 2011
Master of Business Administration (M.B.A.), Marketing
Slippery Rock University of Pennsylvania 2004 — 2008
Bachelor of Business Administration (BBA), Marketing/Finance
Point Park University August 2013 - December 2014
ServiceLink, a Black Knight company June 2014 - August 2014
Telenor Montenegro May 2009 - December 2012
Montenegro Lines AD March 2006 - April 2009
Skills
Accounting, Corporate Finance, Data Analysis, Event Planning, Higher Education, Management, Microsoft Office, PowerPoint, Research, Sales Operations, Student Affairs, Social Media
Education
Point Park University 2013 — 2014
Master of Business Administration (M.B.A.), International Business
University of Montenegro 2000 — 2005
Bachelor's Degree, Maritime Engineering
Chase October 2014 - Present
ServiceLink, a Black Knight company June 2009 - October 2014
Tan Pro USA July 2008 - June 2009
Tan Pro USA October 2005 - July 2008
Skills
Communication, Skilled Multi-tasker, Organization Skills, Retail Sales, Management, New Hire Training, New Hire Processes, Employee Training, Analysis, Quality Control, Independent Thinking, Problem Solving, Critical Thinking, Microsoft Office, Adobe Acrobat, Windows, Customer Service, Team Building, Sales, Microsoft Excel, Microsoft Word, Time Management, Sales Management, Hiring, Team Leadership
Education
The Ohio State University 2003 — 2008
Bachelor of Arts (BA), Sociology
Universal Health Services, Corporate Office March 2015 - Present
Universal Health Services, Corporate Office March 2014 - March 2015
Universal Health Services, Corporate Office June 2013 - March 2014
ServiceLink, a Black Knight company May 2012 - August 2012
ServiceLink, a Black Knight company May 2011 - August 2011
ServiceLink, a Black Knight company May 2010 - August 2010
Circuit City September 2008 - January 2009
Skills
Troubleshooting, Active Directory, Hardware, Help Desk Support, Windows XP, Windows 7, Citrix, Microsoft Office, Software Documentation, Windows, Laptops, Customer Service, XP, Software Installation, Printers, Windows Server, Outlook, Microsoft Exchange, Operating Systems, VMware, System Administration, Dameware, SharePoint, Group Policy, Service Desk, Visio, Disaster Recovery, Problem Solving, Teamwork, Desktop Support..., DSM, CA Service Desk, Windows 7 Migration
Education
Penn State University 2014 — 2016
Master of Science (M.S.), Information Science
Penn State University 2009 — 2013
Bachelor of Science (B.S.), Information Sciences and Technology
Downingtown East High School 2005 — 2009
High School Diploma
Great Exchange Church September 2014 - Present
ServiceLink, A Black Knight Company 2014 - Present
Self Employed January 2013 - Present
SunTrust Mortgage, Inc. January 2012 - September 2014
Biteck Digital Protection Systems May 2011 - December 2011
Skills
Customer Service, Leadership, Management, Microsoft Excel, Process Improvement
Education
Liberty University 2010 — 2014
Bachelor of Science (B.S.), Business Administration
ServiceLink, a Black Knight company January 2014 - Present
Lender Processing Services, Inc. (LPS) November 2009 - January 2014
Lender Processing Services, Inc. (LPS) July 2008 - November 2009
Hansen Quality, A Fidelity National Financial Company September 2002 - July 2008
Skills
Contract Management, Project Management, Business Process..., Business Analysis, Business Requirements, Requirements Gathering, Valuation, Mortgage Servicing, Office Management, Software Documentation, Business Continuity..., Business Workflows, Confidential Documents, Litigation Support, Personnel Matters, Customer Service, Leadership, Requirements Analysis, Risk Management, Process Improvement
Education
San Diego State University-California State University 1995 — 2000
Bachelor of Arts (BA), Public Administration
ServiceLink, a Black Knight company March 2015 - Present
Heritage Title, Ltd. May 2010 - August 2013
The Closing Table, LLC April 2006 - May 2010
Trapani, Bernard & Lloyd April 1999 - March 2006
Heilig, McKenry, Fraim & Lollar May 1992 - April 1999
Skills
Real Estate, Closings, Referrals, Social Networking, Business Development, Leadership, Strategic Planning, Foreclosures, Investment Properties, Sellers, Marketing, Title Insurance, Commercial Real Estate, Short Sales, Title Searches, First Time Home Buyers, Real Estate Transactions, Sales, Buyer Representation, Customer Service, Negotiation, Seniors, Condos
Education
The University of Memphis 1986 — 1990
Bachelor of Arts, Polticial Science, Pre Law
Camden Central High School 1981 — 1985
High School, Political Science and Government
ServiceLink, a Black Knight company December 2014 - Present
Bank of America 2012 - 2014
LandSafe Appraisal 2007 - 2012
GE Consumer Finance 2002 - 2007
Appraisal Enhancement Services, Ousley Inc. 1998 - 2002
World Savings 1996 - 1998
Great Western Bank 1986 - 1996
Skills
Appraisals, Loss Mitigation, FHA, Mortgage, REO, Real Estate, Valuation, Residential, Banking, Compliance, Risk, Analysis, Customer Service, Market Analysis, Due Diligence, Risk Management, Mortgage Lending, Vendor Management, Financial Risk, Residential Homes, Mortgage Banking, Portfolio Management
Education
The Master's College 1994 — 1999
B.A., Organizational Management
Assurant January 2015 - Present
LPS Field Services, Inc. December 2003 - November 2014
ServiceLink, a Black Knight company December 2003 - November 2014
Skills
Mortgage Banking, FHA, Loans, Analysis, Management, VA Loans, Mortgage Lending, HUD, Banking, Loan Origination, Customer Service, Foreclosures, Property Management, Risk Management, Team Building, Mortgage Servicing
Education
The College of Wooster 1989 — 1993
Economics
Strongsville High School
ServiceLink, a Black Knight company July 2015 - Present
ServiceLink August 2000 - Present
ServiceLink, FNF's National Lender Platform 2009 - July 2015
Skills
Mortgage Lending, Vendor Management, Banking, Process Improvement, Customer Service, Team Building, Risk Management, Management, Business Analysis, Leadership, Training, Operations Management, Strategic Planning, Business Process..., Customer Satisfaction, Real Estate, Loans, Microsoft Office, Microsoft Excel
Education
Beaver Area High School
Lake Michigan College
Pennsylvania State University-Penn State Beaver
ServiceLink, a Black Knight company June 2015 - Present
RantSports May 2015 - Present
Spider Learning, Inc. February 2015 - April 2015
Bleacher Report September 2013 - December 2014
Rubino Productions November 2009 - November 2014
CBS Radio August 2007 - December 2013
Management Science Associates, Inc. August 2005 - March 2010
DICK'S Sporting Goods August 2006 - September 2009
National Amusements June 2000 - September 2003
Skills
Journalism, Sports Writing, News Writing, Broadcast, Blogging, Digital Media, Copywriting, Social Media, Radio, New Media, Television, Broadcast Television, Video Production, Editing, Final Cut Pro, Video, Video Editing, Post Production, Social Media Marketing, Sports, Broadcast Journalism, Radio Producing, Film
Education
University of Cincinnati 2001 — 2005
Bachelor of Fine Arts (B.F.A.), Electronic Media
Kforce Technical Staffing April 2015 - Present
Prime Therapeutics October 2014 - March 2015
Multiple April 2014 - October 2014
ServiceLink, a Black Knight company March 2009 - March 2014
Yeji Kinder R&E September 2008 - March 2009
ProStaff Technical Resources April 2006 - January 2007
Skills
Technical Writing, Editing, Layout, Instructional Design, Writing, Newsletters, Creative Writing, Documentation, Event Planning, Access, Content Management, PowerPoint, Corporate Communications, Software Documentation, Internal Communications, Microsoft Office, Outlook, Web Content, Nonprofits, RoboHelp, Copy Editing, Online Help, Marketing, Adobe Acrobat, Research, Microsoft Word, Manuals, FrameMaker, SnagIt, Time Management, Proofreading, SharePoint, Management, Process Improvement, Technical Documentation, Content Development, Mortgage Servicing, Captivate
Education
Minnesota State University, Mankato 1995 — 2000
BA, Mass Communication, Technical Writing
Embrace Home Loans July 2015 - Present
ServiceLink, a Black Knight company August 2014 - Present
Title Resource Group October 2009 - March 2014
Chase Home Lending October 2008 - October 2009
Chase Home Lending August 2007 - October 2008
CitiMortgage 1994 - 2006
Skills
Mortgage Lending, Leadership, Sales Management, Business Development, Real Estate Transactions, Sales, Loans, Customer Satisfaction, Recruiting, Sales Operations, Credit, Real Estate, Mortgage Banking, Forecasting, Pricing, Banking, Loan Origination, Refinance, FHA, Management
Education
Ohio Wesleyan University
B.A., Economics, Accounting
ServiceLink, a Black Knight company January 2014 - Present
Lender Processing Services, Inc. (LPS) January 2003 - January 2014
RealEC Technologies November 1998 - June 2003
LSI 1985 - 1999
Skills
Risk Management, Business Intelligence, Business Analysis, Banking, SDLC, Analytics, IT Strategy, Business Process, Business Process...
Education
Occidental College 1976 — 1980
Bachelor of Arts (BA), Econometrics and Quantitative Economics
ServiceLink, a Black Knight company April 2015 - Present
ServiceLink October 2013 - May 2015
Advantage Sales & Marketing November 2010 - October 2013
Advantage Sales & Marketing June 2009 - November 2010
South Side Athletic Organization 2007 - 2008
ServiceLink 1998 - 2001
Skills
Performance Management, Customer Service, Merchandising, Talent Acquisition, Sourcing, Applicant Tracking..., Training, Human Resources, Onboarding, Recruiting, Internet Recruiting, Employee Relations, Interviews, Talent Management, College Recruiting, Cold Calling, Screening Resumes, Time Management, Invoice Processing, Trade Shows, Hiring, Leadership, Management
Education
Penn State University
Business Administration, Marketing/Management
South Side Area School District 1991 — 1995
Diploma
Howard Hanna Real Estate Services February 2015 - Present
BNY Mellon/Randstad Staffing May 2014 - December 2014
ServiceLink, a Black Knight company October 2011 - July 2013
Vitran Corporation Inc. March 2011 - October 2011
EDMC November 2010 - February 2011
Kaplan January 2007 - June 2010
BNY Mellon January 2004 - December 2006
Skills
Customer Service, Project Management
Education
Point Park University
B.S. Business Management
Boston National Title 2014 - Present
ServiceLink, a Black Knight company 2000 - 2014
Skills
Refinance, Customer Service, Real Estate, Title Insurance, FHA, Foreclosures, Mortgage Banking, REO, Loan Origination, Loans, Investment Properties, Real Estate Transactions, Residential Homes, Residential Mortgages, Short Sales
Education
Slippery Rock University of Pennsylvania 1997 — 2001
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
ServiceLink, A Black Knight Company March 2015 - Present
University of Pittsburgh Medical Center March 2012 - February 2015
University of Pittsburgh Medical Center June 2008 - March 2012
PricewaterhouseCoopers LLP June 2005 - June 2008
PricewaterhouseCoopers LLP January 2003 - June 2005
Skills
Corporate Finance, Financial Reporting, Financial Analysis, Variance Analysis, Sarbanes-Oxley Act, Accounting, PeopleSoft, General Ledger, Managerial Finance, Forecasting, Process Improvement, Financial Modeling, Analysis, Cognos, Budgets, Data Analysis, Microsoft Excel, Strategic Financial..., Finance, Healthcare
Education
Penn State University 1996 — 2000
Bachelor of Science (B.S), Accounting
ServiceLink, a Black Knight company February 2013 - Present
Titanium Holdings, Inc. October 2009 - February 2013
Lender Processing Services October 2008 - October 2009
Bank of America May 1983 - October 2008
Skills
Project Management, Time Management, CRM, Banking, Disaster Recovery, Analytics, Negotiation, Financial Modeling, Risk Management, Program Management, Vendor Management, Leadership, Management, Call Centers, Process Improvement, Mortgage Lending, Microsoft Excel, Analysis, Operations Management, Change Management, Sales, Business Intelligence, Finance, Strategy, Strategic Planning, Forecasting, Budgets, Customer Service, Six Sigma, Business Strategy, Business Analysis, Team Building, Mortgage Banking, Contract Negotiation, Financial Analysis, Loan Servicing, Business Process..., Marketing, Credit, Loss Mitigation, Mortgage Servicing
Education
Presbyterian College 1980 — 1983
Bachelor of Science (BS), Business Administration and Management, General
ServiceLink, a Black Knight company February 2015 - Present
First Coast Heart & Vascular Center September 2014 - January 2015
Farinas, M.D. Child, Adolescent and Adult Psychiatry (Private Practice) May 2013 - September 2014
Cielos Abiertos Counseling Services December 2008 - February 2012
Peek-A-Boo Children's Boutique January 2011 - December 2011
South Miami Baptist Hospital January 2011 - June 2011
Dr. Maria Medina-Capote Pediatric Care October 2009 - June 2010
Fit Kids of America January 2009 - September 2009
Kendale Elementary School September 2008 - December 2008
Skills
Customer Service, Sales, Healthcare, Time Management, Teamwork, Retail, Health Program Planning, PowerPoint, Microsoft Word, Data Entry, Social Networking, Health Promotion, Telephone Skills, Outlook, Critical Thinking, Spanish, Process Scheduler, Prezi, Fundraising, Event Planning, Community Outreach, Cpr Certified, Retail Sales, Social Media Marketing, Training, Editing, Team Building, Cashiering, SPSS, Research, Facebook, Social Media, Public Speaking, Microsoft Office, Merchandising, Microsoft Excel, English, Childcare, Fitness, Management, Media Planning, Academic Tutoring, Leadership, Allscripts, Kareo, Payroll, Interviewing Skills, Health Admini
Education
Nova Southeastern University 2014 — 2017
Master's degree, Clinical Mental Health Counseling
University of North Florida 2012 — 2014
Bachelor of Science in Health, Community Health, Cum Laude
Miami Dade College 2008 — 2011
Associate of Arts (A.A.), Health
ServiceLink, a Black Knight company July 2014 - Present
ServiceLink July 2013 - Present
Rollsource January 2010 - July 2013
Rollsource June 2004 - January 2010
Skills
Distribution Center..., Manufacturing, Operations Management, Machinery, Lean Manufacturing, Citrix, Equator, Microsoft Office, Forklift Operator, Production Schedules, Production Planning, Shipping, Materials Management, Inventory Control, Continuous Improvement, Warehousing, Cycle Counting, Inventory Management, Master Scheduling, Manufacturing..., Warehouse Management, Manufacturing Operations, Inventory Accuracy, Plant Management, Supply Chain, Logistics, Six Sigma, Mig Welding, Sheet Metal Laser..., Microsoft Office 2007, Loss Mitigation, Short Sales, Customer Service, AS400 system, Microsoft Word, Time Management, Leadership, Quality Assurance, Negotiation, loan care, Call Centers
Education
Pittsburg State University
Bachelor of Business Administration, Management
Neosho County Community College 2002 — 2003
ServiceLink, a Black Knight company January 2014 - Present
Lender Processing Services, Inc. (LPS) April 2012 - Present
Winn-Dixie Stores, Inc. 2004 - April 2012
Winn Dixie Stores 1998 - 2004
Skills
Process Engineering, Working Capital..., Internal Controls, Strategic Planning, Cross-functional Team..., Operational Analysis, Kaizen
Education
Nova Southeastern University 2009 — 2011
Pursuing MBA
Bethune-Coookman University 1989 — 1993
BS, Accounting
ServiceLink, A Black Knight Company February 2004 - Present
ServiceLink, A Black Knight Company 2004 - Present
Self-employed 2003 - Present
Skills
Real Estate, Foreclosures, Short Sales, HUD, Real Property, Mortgage Lending, Refinance, Sales, Resellers, Training
Education
Oklahoma State University 1979 — 1983
Bachelor’s Degree, Computer Science
Oklahoma State University 1979 — 1983
Bachelor of Applied Science (B.A.Sc.), Computer Science
ServiceLink, A Black Knight Company August 2015 - Present
ServiceLink, a Black Knight company January 2015 - Present
First American Mortgage Services September 2014 - December 2014
First American Mortgage Services November 2013 - September 2014
Beadles newman and lawler October 2012 - October 2013
First American Title October 2010 - October 2012
CoreLogic April 2009 - October 2012
Rels January 2009 - December 2010
Law Offices of Joseph P. Beck January 2007 - 2009
Law Offices of Gregory Dorst and Associates September 2004 - March 2006
Skills
Legal Research, Legal Writing, mortgage services, Legal Assistance, Outlook, Litigation Support, Document Review, Data Entry, Microsoft Excel, Customer Service, Training, Microsoft Office, Litigation, Real Estate, Notary Public, Microsoft Word, PowerPoint, Analysis, Wordperfect, Legal Documents, Lexis, Westlaw, Tax, Spreadsheets, Legal Compliance, Filing, Document Drafting, Real Estate Transactions, Closings, Intellectual Property, Title Insurance, Loans, Mortgage Lending, Pleadings, Management, Mortgage Banking, Foreclosures, Leadership, Courts, Banking, Hearings, Depositions, Team Building, LexisNexis, Investment Properties
Education
National Paralegal College 2012 — 2014
Associate of Science (A.S.), Legal Studies, General
National Paralegal College 2012 — 2016
Bachelor of Applied Science (B.A.Sc.), Legal Studies, General
United Medical Credit, Inc. October 2014 - August 2015
Auction.com August 2013 - April 2014
Auction.com August 2011 - August 2013
ServiceLink, a Black Knight company March 2009 - June 2011
Skills
Customer Service, Management, Process Improvement, Customer Satisfaction, Research, Market Research, Business Strategy, Sales Management, Microsoft Excel, Google Analytics, Social Media, Sales, PowerPoint, Outlook, Marketing, Leadership, Financial Analysis, Data Analysis, CRM, Analysis
Education
University of California, Riverside
Bachelor of Arts, Economics
Villa Park HS
ANSYS Inc. August 2011 - Present
ServiceLink, a Black Knight company August 2010 - August 2011
Silver Ring Thing June 2008 - September 2008
Skills
Customer Service, Event Planning, Microsoft Office, Google Apps, Public Speaking, Leadership, Strategic Planning, Time Management, Nonprofits, Sales, Adobe Acrobat
Education
Robert Morris University 2006 — 2010
Bachelor's Degree, Hospitality Administration/Management
Delta Air Lines April 2014 - Present
ServiceLink, a Black Knight company October 2012 - April 2014
ServiceLink, a Black Knight company July 2012 - October 2012
ServiceLink, a Black Knight company July 2012 - July 2012
Sentara Healthcare October 2007 - August 2010
Skills
Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Social Media, Research, Event Planning, Facebook, Public Speaking, Data Analysis, Teamwork, Editing, Management, Marketing, Budgets, Outlook, Accounting, Time Management, Event Management, Data Entry, Strategic Planning, Social Networking, Social Media Marketing, Team Building, Fundraising, Public Relations, Nonprofits, Advertising, Analysis, Marketing Communications, Leadership Development, Market Research, Marketing Strategy, Critical Thinking, Blogging, Higher Education, Organizational..., Program Development, Community Outreach, Qualitative Research, Sales, Networking, Windows 7, Coaching, Administration, Account Management, Administrative..., Training
Education
Virginia State University 2010 — 2012
Bachelors of Science, Marketing
Tidewater Community College 2008 — 2010
Associates of Science, Business Administration
Carrington Title Partners June 2015 - Present
ServiceLink, a Black Knight company April 2014 - May 2015
ServiceLink September 2013 - April 2014
ServiceLink March 2012 - September 2013
FBC Frisco 2011 - 2012
Aegis Communications September 2010 - January 2011
Portrait Innovations November 2008 - April 2010
KTBS - TV March 2008 - November 2008
Skills
Photoshop, InDesign, Final Cut Pro, Microsoft Office, Apple Software, Windows, Digital Photography, Video Production, Video Editing, Videographer, Management, Microsoft Word, Public Speaking, Communication, Customer Service
Education
University of Southern Mississippi
Mass Communications
Louisiana State University 2003 — 2005
First Priority Title December 2012 - Present
ServiceLink, A Black Knight Company April 2009 - December 2012
First American Title July 2008 - April 2009
First American Title August 2003 - July 2008
Education
Quinnipiac University 1996 — 2000
BS Finance, Finance, General
ServiceLink, A Black Knight Company 2014 - Present
Education
University of California, Los Angeles
Bachelor of Arts (B.A.), Economics and Sociology
University of Southern California
Doctor of Law (J.D.)
Placer Title Company March 2015 - Present
ServiceLink, a Black Knight company January 2010 - April 2014
Fujitsu April 2007 - March 2009
Central Pacific Mortgage April 2006 - March 2007
Placer Title Company March 2005 - November 2005
Financial Title Company September 2004 - March 2005
Commonwealth Land Title Insurance Company June 2002 - September 2004
Skills
Escrow, HUD, Training, Funding, Title Insurance, Closings, Customer Service, Team Leadership, Mortgage Banking, Investors, Outlook, Residential Homes, Human Resources, Relocation
Education
Sacramento City College
Associates, Library and Information Science
ServiceLink, A Black Knight Company July 2015 - Present
Canon-McMillan School District - NSIS August 2002 - June 2015
Banshee Enterprises 1992 - 2002
Integra Bank 1994 - 1994
Skills
COBOL, JCL, Databases, SQL, Access, ACL, Network + Certified, DOS, Putty, Access Lists, Java, ArcGIS, Microsoft Office, Microsoft Project, Visio
Education
Robert Morris University 2012 — 2015
Master's degree, Information Technology-Security & Assurance, 3.73
University of Phoenix 2009 — 2011
BS IT, Computer and Information Systems Security/Information Assurance, 3.84
ServiceLink, A Black Knight Company June 2015 - August 2015
Universal Well Services May 2014 - August 2014
Skills
SQL, C++, C#, HTML, JavaScript
Education
Penn State Erie, The Behrend College 2012 — 2016
Management Information Systems, General
Linesville high school 2008 — 2012
ServiceLink, a Black Knight company January 2009 - December 2014
LandAmerica Lender Services/OneStop 2008 - 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Penn State University 1984 — 1988
Bachelor of Arts (BA), Political Science and Government
ServiceLink, a Black Knight company April 2006 - Present
Skills
Appraisals, Management, Workflow Management
Education
Slippery Rock University of Pennsylvania
Intelligent Electronic Systems June 2014 - March 2015
SimplexGrinnell September 2013 - May 2014
ServiceLink, a Black Knight company November 2012 - August 2013
IBEX Global November 2011 - November 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Strategic Planning, English, Negotiation, PowerPoint, Public Speaking, Team Building, Teaching, Account Management, Sales, Event Planning, Fire Protection, Social Media, Leadership
Education
North Carolina State University 2004 — 2007
None, Veterinary Medicine
St. Joseph's catholic high school, UK 2002 — 2004
GCSE (high school diploma), Preliminary animal science
ServiceLink, a Black Knight company July 2014 - Present
ServiceLink, a Black Knight company July 2012 - July 2014
Northwestern Mutual February 2012 - July 2012
Lender Processing Services, Inc. (LPS) October 2010 - January 2012
Skills
Insurance, Life Insurance, Microsoft Excel, Team Building, Financial Services, Securities, Customer Service, Financial Analysis, Microsoft Office, Budgets, Marketing, Banking, Finance, Time Management, Sales, Team Leadership, Operations Management, Leadership
Education
University of Pittsburgh
Business
Mercyhurst College
Berlin Packaging July 2015 - Present
Paradigm IT Group April 2015 - July 2015
Black School of Business at Penn State Erie, The Behrend College August 2011 - May 2015
Mazza Wine Company September 2012 - March 2015
ServiceLink, a Black Knight company June 2014 - August 2014
Texas Roadhouse June 2012 - August 2013
Landmark Event Staffing Services Inc June 2012 - August 2012
Skills
Time Management, Microsoft Word, Public Speaking, Microsoft Office, Microsoft Excel, PowerPoint, Management, Teamwork, Leadership, Customer Service, Proposal Writing, Forecasting, Research, Spanish, Critical Thinking, SAP ERP, Retail, Social Networking, Goal Oriented, Document Review, Capstone Business..., MS Project, Microsoft Visio, SharePoint, Success Driven, Inventory Control, Easily Adaptable, CACTIS2000, Metrology, Eviews, Application Extender, Analysis, Cashiering, Windows, English
Education
Penn State Erie, The Behrend College 2011 — 2015
Bachelor of Science (B.S.), Project and Supply Chain Management and International Business, 3.27 Cumulative GPA
Pennsylvania State University-Penn State Beaver 2011 — 2011
University of Pittsburgh 2010 — 2010
South Side High School 2007 — 2011
GED
ServiceLink, A Black Knight Company June 2015 - Present
Ace Hardware May 2013 - June 2015
Firehouse Subs May 2012 - January 2013
Used Furniture Warehouse May 2010 - August 2011
Skills
Customer Service, Leadership, Time Management, Microsoft Office, Microsoft Excel, Java, C++, Microsoft Visual Studio..., NetBeans, PowerPoint
Education
University of Dayton 2011 — 2015
Seton-lasalle Catholic High School 2007 — 2011
High School
ServiceLink, a Black Knight company December 2013 - Present
Lender Processing Services, Inc. (LPS) May 2013 - December 2013
Lender Processing Services, Inc. (LPS) July 2011 - May 2013
Lender Processing Services, Inc. (LPS) September 2010 - July 2011
Skills
Business Analysis, Process Improvement, CRM, Financial Reporting, Risk Management, Microsoft Excel, Microsoft Office, Database Design, Database Administration, Market Research, Database Servers, Business Strategy, Business Process..., Profit Maximization, Operations Management, Risk Assessment, SAP, Process Management, SAP Business Software, Management, Vendor Management, Analytics, Business Intelligence, Integration, Project Management, Microsoft SQL Server, Strategic Planning, Leadership, Team Building
Education
Penn State University 2006 — 2010
B.A., Biochemistry and Molecular Biology
Penn State University 2010 — 2012
Information Sciences and Technology, Design and Development, Applied Statistics, 3.88 Major GPA
Project Management Institute 2012 — 2013
Project Management Professional, Business Administration, Management and Operations
REACH REAL ESTATE July 2014 - Present
ServiceLink, a Black Knight company July 2012 - Present
ServiceLink March 2009 - July 2012
ServiceLink, a Black Knight company June 2007 - March 2009
Chicago Title November 2005 - June 2007
Skills
Mortgage Lending, Default, Loan Servicing, Mortgage Servicing, LPS, Loss Mitigation, FHA, Customer Service, Residential Mortgages, Microsoft Office, Mortgage Banking, Microsoft Excel, Foreclosures
Education
San Bernardino Valley College 2002 — 2008
Associate's Degree, Administration of Justice
NovaCare Rehabilitation September 2015 - Present
ServiceLink, a Black Knight company August 2009 - September 2015
Skills
Customer Service, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Time Management, Research
Education
Saint Paul College-A Community and Technical College 2013 — 2015
Health Information Technology, Health Information Technology
University of Minnesota-Twin Cities 2004 — 2007
ServiceLink, a Black Knight company February 2005 - Present
LPS Applied Analytics October 2004 - Present
Skills
Process Improvement, Project Management, Mortgage Servicing, Financial Analysis, Logistics, Sales, PowerPoint, Microsoft Word, Operations Management, Outlook, Recruiting, Strategic Planning, Team Building, Time Management, Training, Business Analysis, Customer Service, Leadership, Management, Microsoft Excel, Microsoft Office
Education
Kutztown University of Pennsylvania
Reading Area Community College
York College of Pennsylvania
ServiceLink, A Black Knight Company July 2015 - Present
CBRE March 2011 - June 2015
CBRE December 2009 - March 2011
Landmark Properties Group August 2009 - November 2009
JLL February 2009 - July 2009
JLL May 2007 - January 2009
New Image Press November 2005 - May 2007
Secon Corporation June 2005 - October 2005
Longwood at Oakmont July 2002 - May 2005
Nordic Fisheries October 2000 - October 2001
Skills
Administrative..., Time Management, Customer Service, Training, Office Management, Leadership, Facilities Management, Marketing, Property Management, Microsoft Office, Human Resources, Project Management, Event Planning, Microsoft Excel, Team Building, PowerPoint, Invoicing, Accounts Payable, Leases, Administrative..., Adobe Acrobat, Teamwork, Outlook, Photoshop, Microsoft Word, Sales, Administrative Support, Vendor Relations, PeopleSoft, SharePoint, Business Networking
Education
Pittsburgh Technical Institute 1998 — 2000
Associate Degree, Graphic Design, 3.97
ServiceLink, A Black Knight Company June 2014 - Present
LSI, a division of Lender Processing Services, Inc. July 1997 - June 2014
Skills
Customer Service, Management, Process Improvement, SOP development, Customer Satisfaction, Employee Training, Team-oriented, Vendor Management, Teamwork, Call Centers, Team Management, Team Leadership, Business Process, Retail, Leadership, Customer Experience, Executive Management, SOP Development, Sales, Marketing, Microsoft Office, Negotiation, Real Estate, Strategic Planning
Education
Robert Morris University 1990 — 1994
Bachelor's degree, Finance, General
The Spring Bay Companies and The Sontag Foundation May 2015 - Present
ServiceLink, a Black Knight company June 2014 - May 2015
The Collier Companies October 2008 - June 2014
Skills
Financial Accounting, Tax Accounting, Management Accounting, Cash Flow Reporting, Treasury Management, Operating Budgets, Cash Flow Forecasting, Microsoft Office, Budget Forecasts, Accounts Receivable, Accounts Payable, Department Budgeting, Financial Reporting, Budget Process, Accounting, Microsoft Excel
Education
University of Florida 2005 — 2007
Bachelor's degree, Accounting
Saint Leo University 2008 — 2010
Master of Business Administration (M.B.A.), Accounting
ServiceLink, a Black Knight company June 2006 - October 2014
United Title Company May 2004 - June 2006
Ticor Title Company Of California May 2003 - May 2004
The Press Enterprise Newspaper April 1995 - May 2003
Skills
Management, Leadership, Call Centers, Employee Training, Strategy, Customer Service, Project Management, Analysis, Problem Solving, Customer Relations, Executive Management, People Management, Computer Proficiency, Account Management, Team Leadership, Employee Management, Team Building
Education
Riverside City College
No Degree at this time
ServiceLink, a Black Knight company October 2009 - Present
MyOwnSports.com October 2011 - June 2013
Skills
Application Support, Help Desk Support
Education
The Art Institute of California-Orange County 2005 — 2008
Bachelor's of Science, Industrial and Product Design
ServiceLink, a Black Knight company July 2014 - Present
Independent Contractor December 2012 - June 2014
MindLeaders June 1999 - December 2012
American Institutes for Research June 2010 - September 2011
Law Offices of Kennedy and Colasurd December 2004 - March 2011
Robert Half Technology May 2010 - June 2010
Madison Theater June 2005 - May 2007
Skills
Technical Writing, Quality Assurance, Analysis, Audio Editing, E-Learning, Coaching, Learning Management, Remote Desktop, Computer Maintenance, Music Production, Team Leadership, Instructional Technology
Education
The Ohio State University
Bachelor of Arts (B.A.), History
ServiceLink, a Black Knight company September 2014 - Present
Questeq February 2014 - August 2014
ServiceLink November 2012 - January 2014
ServiceLink December 2011 - November 2012
Embassy Suites March 2011 - December 2011
Publix August 2006 - February 2011
Publix October 2009 - October 2010
Skills
Windows 7, XP, Networking, Computer Hardware, Information Technology, Network Administration, Active Directory, Technical Support, PC building, Customer Service, Windows Server, Operating Systems, Software Installation, Virtual Machines, Remote Desktop, Problem Solving, Retail, Inventory Management, Linux, Microsoft Office, Microsoft Windows 98, Microsoft Windows 7, Microsoft Windows XP, SQL, Hardware, Network Security, Help Desk Support, Team Leadership, Software Documentation, System Administration, Computer Forensics, Information Security, DHCP, Active Directory..., Microsoft Exchange, Computer Software..., Merchandising, Planograms, Work Ethic, Proprietary Software, Exceptionally Organized, Highly detail oriented, Typing, Situational Awareness, Highly Dedicated, Communication Skills, Microsoft Windows Vista, Microsoft Windows..., Microsoft Windows..., Information Systems...
Education
Pittsburgh Technical Institute 2012 — 2014
Associate of Science (A.S.), Information Technology, A
Moon Area High School 2002 — 2006
High School Diploma, General Education
Urban Lending Solutions March 2015 - Present
ServiceLink, a Black Knight company February 2013 - February 2014
YMCA of Greater Pittsburgh November 2010 - January 2014
Skills
Microsoft Office, Public Speaking, Microsoft Excel, Management, Strategic Planning, Coaching, Training, Event Planning, Project Management, Teaching
Education
Strayer University 2014 — 2017
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
ServiceLink, A Black Knight Company August 2015 - Present
Thermo Fisher Scientific March 2015 - June 2015
AmerisourceBergen October 2013 - February 2015
Procurian (Now part of Accenture) October 2012 - October 2013
Towne Pizza May 2003 - May 2011
US Census Bureau March 2009 - July 2010
The Walt Disney Company September 2008 - January 2009
Skills
Accounting, SAP, Oracle, Ariba, Microsoft Office, Office Administration, Procurement, Payroll
Education
Rutgers Graduate Business School 2011 — 2012
MBA, Professional Accounting
Temple University 2003 — 2008
BA, Sociology, concentration in Women's Studies and Race Studies
Rushmore Loan Management Services LLC August 2015 - Present
ServiceLink, a Black Knight company July 2014 - July 2015
Wingspan Portfolio Advisors April 2013 - January 2014
REDC May 2011 - April 2013
GMAC Mortgage April 2006 - January 2011
Homecomings Financial November 2005 - April 2006
Homecomings Financial May 2003 - November 2005
Homecomings Financial September 2002 - May 2003
Homecomings Financial March 2000 - September 2002
GMAC Mortgage October 1998 - December 1999
Skills
Loss Mitigation, Workout, Servicing, Foreclosures, Mortgage Industry, Short Sales, Mortgage Servicing, Loans, Mortgage Insurance, Default, Liquidation, Mortgage, Investors, Mortgage Lending, Analysts, Management, Relationship..., FHA financing, Management Development, Loan Servicing, Real Estate, Portfolio Management, Mortgage Underwriting, Mortgage Banking, Investment Properties, Residential Mortgages, FHA, Refinance, Credit, Asset Management, Loan Origination, Loan Modifications, Bankruptcy, FNMA, Government Loans, Real Estate Transactions, Property, Negotiation, Credit Risk, Deed in Lieu, Escrow, Banking, Customer Service, Risk Management, Analysis, FHA Financing
Education
University of California, Riverside 1987 — 1991
Bachelor of Science, Business Administration
Gompers Secondary
Self-Employed-Notary August 2010 - Present
National Notary Association August 2010 - Present
ServiceLink, a Black Knight company July 2012 - Present
Express Notary Service, Inc. September 2012 - Present
Mortgage Connect LP June 2013 - Present
MortgageDocs September 2012 - Present
Signing Solutions, LLC February 2014 - Present
UNIVERSAL DOCUMENT EXPRESS January 2013 - Present
Education
Rio Hondo College
ServiceLink, A Black Knight Company July 2015 - Present
HealthEast 2012 - September 2014
Nationwide Housing July 2011 - June 2012
Manna Freight Systems, Inc. April 2010 - September 2011
Skills
Customer Service, Healthcare, PowerPoint, Social Media, Microsoft Office, Public Speaking, Microsoft Excel, Coaching, Microsoft Word, Strategic Planning, Research, Teaching, Event Planning, Team Building, Marketing Strategy, Account Management, Project Management, Training, Accounting, Public Relations
Education
University of Colorado Denver 2014 — 2015
Bachelor's Degree, Business Administration and Management, General
Minneapolis Community and Technical College 2011 — 2012
Associate of Science (A.S.), Business Administration, Management and Operations
University of Minnesota-Twin Cities 2011 — 2012
ServiceLink, A Black Knight Company March 2015 - Present
Federated Investors September 2013 - March 2015
Federated Investors August 2011 - September 2013
BNY Mellon July 2009 - July 2011
Dollar Bank June 2008 - January 2009
Skills
•Proficient experience..., •Functional ability to..., •Strong attention to..., •Advanced oral and..., •Excellent problem..., • Analytical..., •Skilled customer..., •Effective when...
Education
Saint Vincent College 2005 — 2009
Bachelor of Science, Finance
Serra Catholic High School 2001 — 2005
ServiceLink, A Black Knight Company May 2015 - Present
Tarrant County College June 2014 - May 2015
Tarrant County College March 2012 - June 2014
Tarrant County College January 2009 - March 2012
Tarrant County College August 2007 - January 2009
Skills
ASP.NET MVC, Entity Framework, Visual Studio, .NET, HTML 5, jQuery, JavaScript, CSS3, ASP.NET, ADO.NET, MVC, Microsoft SQL Server, Windows Server, Java, C#, Web Applications, WCF, ASP, Troubleshooting, VB.NET
Education
The University of Texas at Arlington 2009 — 2015
Bachelor's degree, Information Systems
Tarrant County College 2007 — 2009
Associate of Arts (AA)
Tarrant County College 2002 — 2005
Associate of Applied Science, Radio and Television Broadcasting
ServiceLink, a Black Knight company May 2015 - Present
Highmark April 2014 - May 2015
Wellness Coaches USA September 2010 - February 2014
Healthways July 2006 - August 2010
Skills
Fitness, Wellness Coaching, Health Promotion, Wellness, Fitness Training, Health Education, Nutrition, Personal Training, Nutrition Education
Education
Penn State University 2002 — 2006
Bachelor of Science (B.S.), Biobehavioral Health
ServiceLink, a Black Knight company September 2014 - Present
Skills
PeopleSoft, Requirements Analysis, Gap Analysis, Staff Development, Needs Analysis, Consulting, Training, SDLC, Project Management, Instructional Design, Captivate, Visio, Program Management, Analysis, Talent Management, Leadership, Human Resources, Performance Management, Management, Requirements Gathering, E-Learning, Onboarding
Education
University of Minnesota-Twin Cities
M.A. Curriculum and Instructional Design
University of Minnesota-Twin Cities
B.S. with Distinction, Education
ServiceLink, a Black Knight company May 2015 - Present
Lee Supply Co. June 2011 - Present
Student Health Center January 2014 - May 2015
Southwestern Pennsylvania Human Services May 2014 - August 2014
Residence at the Hilltop February 2010 - May 2011
Skills
QuickBooks, Accounting, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management
Education
Slippery Rock University of Pennsylvania 2011 — 2015
Bachelor’s Degree, Accounting
ServiceLink, a Black Knight company December 2014 - June 2015
ServiceLink November 2012 - June 2015
Center Deli August 2012 - May 2014
Beaver County Sheriff's Office January 2012 - April 2012
Shell Oil Company March 2011 - January 2012
Boscov's November 2010 - January 2011
Cinemark December 2007 - July 2010
Valley Neurological Associates October 2004 - May 2008
Skills
Customer Satisfaction, Leadership, Teamwork, Customer Service, Management, Microsoft Office, Oral & Written..., Retail, REO, Disbursement, Sales, Dependable Team Player, Access, Highly detail oriented, Efficiency, UPS Worldship, Banking, Funding, Mortgage Lending, Default
Education
Penn State University 2008 — 2012
Bachelor of Science (B.S.), Business
Center Area High School 2005 — 2008
High School Diploma, General Studies, 3.5
Bausch + Lomb January 2015 - Present
ServiceLink, a Black Knight company January 2014 - Present
CareLinx January 2010 - Present
TransFirst June 2007 - January 2014
TransFirst January 2005 - June 2007
AMC Theatres September 2001 - September 2005
Skills
Customer Service, Team Building, Employee Engagement, Call Center..., Operations Management, Process Improvement, Technical Leadership, Technical Staff..., Human Resources, Call Centers, Management, Project Planning, Employee Training
Education
Metropolitan State College of Denver
BS, Biology
Standley Lake HS
High School
Safeguard Properties September 2014 - Present
ServiceLink, a Black Knight company February 2013 - September 2014
Cutler Real Estate January 2008 - February 2013
Carrols Corporation June 1996 - September 2003
Skills
Sellers, Listings, Investment Properties, New Home Sales, Condos, Move Up Buyers, Foreclosures, Relocation, Single Family Homes, First Time Home Buyers, Buyer Representation, Real Estate, Investors, Referrals, Short Sales, REO
Education
The University of Akron 1997 — 1999
Buckeye High School 1994 — 1998
HS Dimploma
Via Solutions Title and Close 2014 - 2015
ServiceLink, a Black Knight company February 2013 - October 2013
Education
Penn State University 2007 — 2011
Bachelor of Applied Science (BASc), Human Development and Family Services, 3.5 GPA
Penn State University 2007 — 2011
Bachelor of Applied Science (BASc), Human Development and Family Services
ServiceLink, a Black Knight company November 2007 - March 2015
Novastar Mortgage September 2003 - November 2007
Imagistics, A Division of Pitney Bowes May 1999 - August 2003
UNIPAC Service Center July 1994 - March 1999
Skills
Mortgage Servicing, Customer Service, Asset Management, Negotiation, REO, Credit
Education
The University of Kansas 1986 — 1991
Bachelor's degree, History
Atlantic Bay Mortgage Group February 2015 - Present
Einstein Marketing Group October 2014 - Present
ServiceLink, a Black Knight company September 2010 - October 2014
Working Solutions June 2010 - December 2011
ServiceLink, a Black Knight company April 2010 - September 2010
ServiceLink, a Black Knight company April 2008 - April 2010
ServiceLink, a Black Knight company December 2007 - April 2008
Chase Home Finance April 2007 - September 2007
Chase Home Finance November 2005 - March 2007
Chase Home Finance September 2000 - October 2005
Skills
Team Building, FHA, Microsoft Office, LPS, Loan Servicing, Letter Writing, Loss Mitigation, Mortgage Servicing, Mortgage Lending, Loans, Call Center, Mortgage Banking, Process Improvement, Underwriting, Credit, Banking, Vendor Management, Loan Origination, Risk Management, Customer Service, Default, Call Centers, Leadership, Software Documentation, Access, Training, Management, Sales
Education
Marietta College 1987 — 1991
Bachelor of Arts, English
Connellsville Senior High School 1984 — 1987
ServiceLink, a Black Knight company February 2015 - Present
Corinthian Colleges, Inc. June 2014 - January 2015
JPMorgan Chase October 2011 - November 2013
First American Title May 2010 - September 2011
First American Title September 2007 - May 2010
Argent Mortgage Company, LLC March 2003 - May 2007
DOWNEY SAVINGS AND LOAN September 2002 - March 2003
UNION BANK OF CALIFORNIA April 2001 - September 2002
Skills
Mortgage Lending, SQL, Microsoft Excel, Visio, Loan Servicing, Collection Systems, Ad Hoc Reporting, Cognos, Access, XML, PowerPoint, Excel Pivot, Loan Modifications, Loan Origination, Loan Closings, Loan Documents, Loan Pricing, Loan Auditing, User Acceptance Testing, Credit, Mortgage Servicing, Financial Analysis, Risk Management, Consumer Lending, Loss Mitigation, Asset Management, Portfolio Management, Loans, Credit Risk, Financial Modeling, Banking, Insurance, Analysis, Finance, Call Centers, Business Analysis, Process Improvement
Education
The Ohio State University
BS, Actuarial Science
InsideSales.com May 2015 - Present
C9 Inc. November 2011 - May 2015
Aspen Technology April 2005 - June 2011
ServiceLink, a Black Knight company December 2001 - August 2003
Allegheny General Hospital August 2001 - November 2001
Education
Osmania University
Bachelor's degree
ServiceLink, a Black Knight company November 2014 - Present
DCTechPro September 2003 - Present
Black Knight Financial Services March 2013 - November 2014
GE Aviation, Services - ATI March 2006 - September 2009
Datavantage September 1999 - August 2003
Skills
Troubleshooting, Computer Hardware, Operating Systems, Desktop Support, Windows, Active Directory, XP, Microsoft Office, Visual Basic, HTML, Excel, Word, MySQL, Software Installation, Windows Server 2003, Call Center, Printers, Retail, Microsoft Word, Microsoft Excel, Technical Support, Windows Server, Software Documentation, Servers, System Administration, Help Desk Support, Hardware, VMware, TCP/IP, SQL, Visio, Access, Quality Assurance, Project Management, Networking, Databases, Training, Leadership
Education
Lakeland Community College 2000 — 2001
Computer Science
The University of Akron 1989 — 1992
TruHome Solutions, LLC June 2013 - Present
ServiceLink, a Black Knight company June 2012 - June 2013
Chicago Title October 2011 - May 2012
ServiceLink, a Black Knight company November 2007 - October 2011
NovaStar Financial April 2005 - November 2007
WDAF Fox 4 2001 - 2005
Skills
Mortgage Lending, Foreclosures, FHA, REO, Short Sales, Real Estate, Investment Properties, Property Management, First Time Home Buyers, Residential Homes, Loans, Loss Mitigation, Real Estate Transactions, Asset Managment, Credit, Investments, Negotiation, Sales, Sellers, Appraisals, Loan Origination, Listings, Mortgage Banking, Default, Asset Management, Investors, Mortgage Servicing, Real Estate Financing, Real Estate Economics, Refinance, Residential Mortgages
Education
Park University 1997 — 2001
Communications - Television Practicum
Lenders Valuation Services, Inc. August 2015 - Present
ServiceLink, a Black Knight company January 2010 - August 2015
MortgageIT April 2007 - June 2009
Aerotek Systems - MortgageIT December 2006 - April 2007
Aerotek Professional Services September 2005 - July 2006
Apple One - Sierra Pacific Mortgage June 2005 - September 2005
Private Mortgage Insurance November 2004 - June 2005
Washington Mutual October 2002 - October 2004
Washington Mutual 2002 - 2004
Washington Mutual 2002 - 2004
Skills
Loans, Loan Servicing, Software Documentation, Microsoft Excel, Funding, Credit, Lotus Notes, Data Entry, Training, Banking, Mortgage Banking, Mortgage Lending, Loan Origination, Investment Properties, Finance, Accounting, Credit Analysis, Residential Mortgages
Education
University of Phoenix 2007 — 2009
Accounting
San Jose State University 1997 — 1999
Union Bank July 2015 - Present
ServiceLink, a Black Knight company September 2013 - July 2015
Lender Processing Services, Inc. (LPS) August 2011 - September 2013
Lender Processing Services, Inc. (LPS) March 2010 - August 2011
The Home Depot October 2006 - March 2010
Skills
Forecasting, Management, PowerPoint, Customer Service, Microsoft Office, Analysis, Process Improvement, Microsoft Excel, Outlook, Leadership, Team Building, Business Analysis, Account Management, Time Management, Teamwork, Call Centers, Project Management, Analytics, Access, SQL, Microsoft SQL Server, Databases, Data Analysis, Business Intelligence
Education
San Diego State University-California State University
B.A., Economics with emphasis in Pre-Professional studies
ServiceLink, a Black Knight company September 2014 - Present
ServiceLink March 2008 - January 2014
BNC Mortgage, Lehman Brothers February 2003 - January 2008
Household International February 1988 - February 2003
Skills
Loan Origination, Risk Management, Consumer Lending, Residential Mortgages, Mortgage Servicing, Credit Risk, Finance, Mortgage Banking, Real Estate, Quality Assurance, Business Process..., Appraisals, Integration Testing, Manage Client..., Client Liaison, Account Management, Change Management, Mortgage Underwriting
Education
Robert Morris University 2005 — 2009
ServiceLink, a Black Knight company May 2015 - Present
Lender Processing Services, Inc. (LPS) 2000 - 2014
Alltel Information Services 1999 - 2000
Alltel Information Services 1997 - 1998
Computer Power, Inc 1995 - 1996
Skills
Mortgage Lending, Mortgage Banking, Vendor Management, Loans, Financial Services, Portfolio Management, Management, Business Development, Banking, Executive Management, Risk Management, Relationship Management, Process Improvement, Residential Mortgages, Mortgage Servicing, Loan Origination, Loan Servicing
Education
University of Florida 1978 — 1981
Bachelor of Science (BS), Business Administration - Computer Science
ServiceLink, a Black Knight company May 2011 - Present
Wheels Assured October 2005 - May 2011
Powerway Inc 2001 - 2005
Skills
Windows, Software Development, Software Project..., Linux, Visual Basic, Project Management, Technical Support, Networking, Business Analysis, Telecommunications
Education
University of Indianapolis 1995 — 1995
Computer Science
ServiceLink, a Black Knight Company March 2006 - June 2015
Lowndes, Drosdick, Doster, Kantor & Reed, P.A. November 2004 - August 2005
Draper & Goldberg, PLLC August 2002 - September 2004
Lowndes, Drosdick, Doster, Kantor & Reed, P.A. January 2000 - July 2002
Butler and Hosch, PA February 1999 - January 2000
Skills
Legal Research, Litigation, Legal Assistance, Real Estate, Legal Writing, Westlaw, Corporate Law, Document Review, Courts, Litigation Support, Bankruptcy, Legal Documents, Title review
Education
University of Central Florida 1995 — 1999
Batchelor of Arts, Legal Studies, General
Seminole Community College 1991 — 1995
Associates of Arts
ServiceLink, a Black Knight company August 2004 - Present
Washington Mutual Home Loans January 2003 - June 2004
Wells Fargo Home Mortgage October 1998 - December 2002
Bank One October 1996 - October 1998
U.S. Bank December 1994 - October 1996
Prudential Home Mortgage December 1989 - November 1994
C3 August 1987 - November 1989
SMS Data Products December 1985 - July 1987
Skills
Financial Services, Relationship Management, Mortgage Lending, Sales, Risk Management, Loan Origination, Mortgage Banking, Banking, Loans, Credit, Portfolio Management, Process Improvement, Management
Education
The Citadel 1981 — 1985
BS Business Administration, Finance & Accounting
Black Knight Financial Services April 2015 - Present
ServiceLink, a Black Knight company August 2005 - April 2015
Lender Processing Services, Inc. (LPS) August 2005 - January 2014
Education
The University of New Mexico 2000 — 2004
Bachelors, Classical Studies (Latin and Greek)
ServiceLink, A Black Knight Company September 2012 - Present
FLABEG Solar US Corporation September 2008 - August 2012
Coventry Health Care January 2006 - September 2008
BNY Mellon October 2002 - January 2006
Skills
Employee Relations, Performance Management, Organizational..., Succession Planning, 6S, Shared Services, Employee Benefits, Leadership Development, Human Resources, Deferred Compensation, Personnel Management, Recruiting, Change Management, FMLA, Payroll, New Hire Orientations, Coaching, HRIS, Strategic Planning, Talent Management, Applicant Tracking..., PeopleSoft, Benefits Administration, Leadership, Onboarding, Employee Training, Performance Appraisal, Conflict Resolution, Process Improvement, Talent Acquisition, HR Policies, Interviews, Policy, Job Descriptions, College Recruiting, Employee Engagement, Workers Compensation, Internet Recruiting, Workforce Planning, Sourcing, Labor Relations, Temporary Placement, ADP Payroll, Career Development, HR Consulting, Employment Law, Compensation & Benefit, Job Fairs, Employee Handbooks, Taleo
Education
St. Francis University 2000 — 2005
Master's, Human Resources & Labor Relations
Robert Morris University 1992 — 1996
Bachelor of Science, Business Administration; Human Resource Management
ServiceLink, a Black Knight company May 2014 - Present
First American Title 2012 - 2014
National Real Estate Information Services 2010 - 2012
Simonton Windows & Doors 2007 - 2009
Weyerhaeuser 2004 - 2007
Rubbermaid 2002 - 2004
Pella Corporation 1997 - 2002
Skills
Sales, Sales Management, Account Management, Team Building, Leadership, Selling, Negotiation, Customer Service, Retail, Strategy, New Business Development, Business Development, Banking, Real Estate, Mortgage Lending, Cold Calling, Contract Negotiation, Direct Sales, Time Management, Sales Operations, Marketing, Marketing Strategy
Education
University of Dayton
Bachelor’s Degree, Business Administration, Sales, Marketing
Atos May 2012 - May 2015
XTO Energy July 2009 - April 2012
Chesapeake Energy July 2008 - July 2009
ServiceLink, a Black Knight company August 1994 - July 2008
Skills
Database Design, T-SQL, SSRS, Microsoft SQL Server, Data Analysis, ETL, Stored Procedures, Crystal Reports, Data Governance, Microsoft BI SSIS, Database Triggers, User Defined Functions, Relational Databases, Databases, SQL, Data Migration, Data Warehousing, Business Analysis, Business Intelligence, SSIS, SDLC
Education
Texas Tech University 2005 — 2008
M.A., Technical Communication, 4.0
The University of Texas at Arlington 1994 — 2000
B.A., Interdisciplinary Studies - Web Design
Edward S Marcus High School 1985 — 1989
DeLay Middle School 1983 — 1985
Aldridge Elementary 1981 — 1983
Glenmore Elementary 1974 — 1981
ServiceLink, a Black Knight company October 2009 - Present
Assistant Title Officer / Title Assistant January 2002 - October 2009
HIRE RIGHT January 2001 - January 2002
ESPN / SPORTSCAPSULE January 2000 - January 2001
Skills
Mortgage, Problem Solving, Customer Relations, Insurance, Real Estate, Foreclosures, Real Estate Transactions, Due Diligence, Risk Management, Sales, Financial Analysis, Loans, Mortgage Banking, Mortgage Servicing, Strategic Planning, Account Management, Outlook, Title Insurance, Management, REO, FHA, HUD, Investors, Property Management, Customer Satisfaction, Loss Mitigation, Closings, Investment Properties, First Time Home Buyers, Selling, Real Estate Economics, Residential Homes, Sellers, Condos, New Home Sales, Listings, Buyer Representation, VA loans, Real Property
Education
University of California, Irvine
Business Administration and Management, General
ServiceLink, A Black Knight Company 2014 - Present
ServiceLink 2011 - 2014
ServiceLink 2010 - 2011
Target 2000 - 2010
Skills
Employee Relations, Performance Management, Talent Management, Talent Acquisition, Recruiting, Employee Engagement, Onboarding, Succession Planning, HRIS, HR Policies, Human Resources, New Hire Orientations, College Recruiting, Sourcing, Payroll, Performance Appraisal, Benefits Administration, Exit Interviews, FMLA, Change Management, Employee Benefits, Applicant Tracking...
Education
Ohio Northern University 1988 — 1992
BSBA, Marketing/Marketing Management, General
La Roche College
Master's degree, Human Resources Management/Personnel Administration, General
ServiceLink, A Black Knight Company June 2015 - Present
Highmark (TEK Systems) June 2014 - July 2015
Skills
SDLC, Business Analysis, Requirements Analysis, Requirements Gathering, User Acceptance Testing, Software Documentation, Software Project..., Business Requirements, SharePoint, Vendor Management, Visio, MS Project, Analysis, Leadership, Microsoft Project, Process Improvement
Education
Robert Morris University 2000 — 2002
MBA, Business
University of Kentucky 1992 — 1997
BA, Journalism
WFG National Title Company of Texas, LLC June 2015 - Present
Solutionstar Settlement Services, LLC September 2014 - May 2015
ServiceLink, a Black Knight company March 2010 - August 2014
First American Title March 2007 - March 2010
First American Title 2004 - 2007
Skills
Title Insurance, Real Estate, Escrow, Mortgage Lending, Mortgage Servicing, Management, Six Sigma, Software Documentation, Mortgage Banking, Training, Loan Servicing, Default, Loss Mitigation, Refinance, Closings, Real Estate Transactions, Vendor Management, Underwriting, Loans, Process Improvement, Sales, Customer Service, Leadership, Risk Management, Team Building
Education
The University of Texas at Arlington 1996 — 1998
Master, Public Administration
The University of Texas at Arlington 1990 — 1992
Bachelor of Arts, Criminology and Criminal Justice
ServiceLink, A Black Knight Company June 2015 - Present
Fidelity National Financial January 2013 - Present
Fidelity National Financial June 2006 - December 2012
Lender Processing Services, Inc. (LPS) October 2007 - December 2009
Convergys June 2005 - June 2006
Oracle Corporation January 1998 - June 2005
Skills
IT Strategy, IT Transformation, Business Process..., Enterprise Architecture, TOGAF, Solution Architecture, SOA, Performance Management, Agile Methodologies, Data Warehousing
Education
University of Central Florida
M.S, Management Information Systems
University of South Florida
Osmania University
Bachelor of Engineering (B.E.)
Avenue 365 July 2014 - Present
ServiceLink, A Black Knight Company April 2008 - March 2014
First American National Lenders Advantage 2000 - 2008
PMI Mortgage Insurance Co. 1987 - 1997
Skills
Mortgage Lending, Mortgage Banking, Loans, Mortgage Servicing, Portfolio Management, Credit Analysis, Loan Origination, Team Building, Real Estate, FHA, REO, Refinance, Credit Risk, Risk Management, Due Diligence, Loss Mitigation, Underwriting, Finance, Financial Analysis, Banking, Credit, Leadership, Mortgage Underwriting, Relationship Management, Residential Mortgages, Sales Management, Title Insurance, Loan Servicing, VA loans, Reverse Mortgages, Construction Loans, USDA, FHA financing, Certified Mortgage...
Education
Northeast High School, St. Petersburg, FL
St. Petersburg College
ServiceLink, a Black Knight company September 2012 - Present
ServiceLink, a Black Knight company July 2011 - September 2012
ServiceLink, a Black Knight company March 2004 - July 2011
Skills
IT Operations, Field Support, Help Desk Support, Customer Support, Change Management, IT Hardware Support, Telecommunications, Wireless Networking, Active Directory, SharePoint, Citrix, Computer Repair, Disaster Recovery, Windows 7, Microsoft Office, Windows XP, Windows, Visio, XP, Numara Footprints, VMware, VirtualBox
Education
Pittsburgh Technical Institute 2001 — 2003
Computer Networking, Information Technology
ServiceLink, A Black Knight Company May 2008 - Present
Wexford Health Sources February 2006 - May 2008
Allcare Dental October 2003 - March 2006
K&L Gates November 1997 - October 2003
Skills
Financial Reporting, Budgets, Financial Analysis, Process Improvement, Forecasting, Leadership, Analysis
Education
St. Francis University 1992 — 1996
Bachelor’s Degree, Accounting
ServiceLink, a Black Knight Company October 2006 - Present
Skills
Mortgage Lending, Customer Service, Loans, Banking, Insurance, Customer Retention, Account Management, Real Estate, Selling, Mortgage Banking, Marketing, Credit, Sales Management, FHA, Process Improvement, Refinance, Team Building
Education
Northern Arizona University
Master of Business Administration (MBA)
Northern Arizona University
BS Business Administration, Business/Managerial Economics, Psychology Minor
ServiceLink, a Black Knight company May 2014 - Present
Deutsche Bank July 2012 - April 2014
The Haskell Company April 2011 - February 2012
Tempel April 2005 - April 2011
ER Moore Company March 2002 - January 2005
Motorola September 2000 - May 2001
Deloitte September 1997 - September 2000
Skills
Microsoft Office, ccc, Oracle Discoverer, Oracle Applications, Microsoft Excel, Microsoft Word, Outlook, Windows Explorer, Internet Explorer, PowerPoint, Dataload, JBA, Monarch, Visio, Financial Analysis, Financial Reporting, Financial Accounting, Accounting, General Ledger, Budget, Budget Process, Department Budgeting, Internal Controls, Internal Audit, Auditing, Financial Audits, Variance Analysis, Consolidation, Elimination, Consolidated Financial..., Accruals, Analysis, Ad Hoc Reporting, Monthly Close, Monthly Close Process, Monthly Closing, Software Implementation, Oracle Implementations, Oracle ERP..., Account Reconciliation, Revenue, Cost, US GAAP, US GAAP reporting, Fixed Assets, Accounts Payable, Accounts Receivable, Data Transfer, Automation, Supervision
Education
University of Central Florida 1995 — 1997
Master of Business Administration, 3.2
University of Central Florida 1991 — 1995
Bachelor of Science, Accounting, 3.2
ServiceLink, a Black Knight company May 2014 - Present
Black Knight Financial Services January 2014 - May 2014
Lender Processing Services, Inc. (LPS) October 2010 - December 2013
Lender Processing Services, Inc. (LPS) June 1995 - October 2010
Lender Processing Services, Inc. (LPS) May 1993 - June 1995
Federal Savings Bank, June 1992 - May 1993
Worthen Mortgage Company May 1991 - May 1992
First Savings of Arkansas January 1987 - April 1991
Skills
Enterprise Risk..., Management, Loan Servicing, Mortgage Banking, Mergers & Acquisitions, Mortgage Servicing, PMO, Risk Management, Banking, Vendor Management, Financial Services, Financial Risk, Business Analysis, Portfolio Management, Mortgage Lending, Process Improvement, Business Process..., Financial Analysis, Loans, SDLC, Governance, Business Process, Executive Management
Education
University of Arkansas at Little Rock, Little Rock, AR 1983 — 1986
Bachelor of Science in Business Administration, Finance
University of Arkansas 1981 — 1983
Bachelor of Science, Finance, General
ServiceLink, a Black Knight company February 2015 - Present
Beyond Spots and Dots October 2010 - February 2015
Dick's Sporting Goods Pittsburgh Marathon January 2010 - October 2010
Barash Publications/ Town & Gown Magazine December 2009 - January 2010
Barash Publications/ Town & Gown Magazine June 2008 - December 2009
Skills
Copywriting, Advertising, Marketing Communications, Social Media, Media Planning, Public Relations, Copy Editing, Marketing, Press Releases, Event Planning, Creative Writing, Editing, Journalism, Editorial
Education
Penn State University 2004 — 2008
Bachelor of Arts (BA), Journalism
ServiceLink, a Black Knight company October 2014 - Present
CompUSA April 2012 - January 2013
Sam Houston High School May 2009 - July 2009
Skills
Computer Hardware, Troubleshooting, HTML, Computer Repair, Technical Support
Education
The University of Texas at Arlington 2009 — 2016
Information Systems, Junior
Seeking new opportunity February 2014 - Present
ServiceLink, a Black Knight company January 2010 - February 2014
ServiceLink, a Black Knight company January 2010 - February 2014
Service Link January 2010 - January 2014
Rels January 1998 - January 2009
Skills
Team Building, Training, Management, Customer Service, Leadership, Strategic Planning, Real Estate, Process Improvement
Education
The California State University
Bachelor, Speech Communications/Business
ServiceLink, a Black Knight company June 1990 - April 2014
Skills
Excellent Client..., Strong Title Industry..., Manage multi location..., Ability to work under..., Staff Management and..., Detailed oriented and..., Leadership, Loans, Mortgage Lending, Management, Outsourcing, Mergers, Human Resources, Budgets, Banking, Financial Services, Finance, Accounting, Insurance, Security, Risk Management, Process Improvement, Customer Service, Mortgage Banking, Credit
Education
Robert Morris University 1985 — 1989
Bachelor of Science (BS), Marketing
Comfort Suites 2014 - Present
ServiceLink, a Black Knight company June 2012 - September 2013
Kmart October 2011 - June 2012
Comfort Suites June 2008 - August 2011
Jackson Hewitt Tax Service Inc. October 2010 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Editing, Training, Time Management, Teamwork, Social Networking, Inventory Management, Problem Solving, Change Management, Team Management, Sales, Accounting, Analysis, Project Management, Business Planning, Account Management, Entrepreneurship, Facebook, Data Entry, Telephone Skills, Customer Satisfaction, Payroll, Administration
Education
Community College of Beaver County 2011 — 2015
Associate's degree, Business Administration and Management, General
University of Central Oklahoma 2009 — 2011
Psychology
ServiceLink, a Black Knight company February 2014 - December 2014
ServiceLink, a Black Knight company January 2013 - February 2014
Skills
Management, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Negotiation, Strategic Planning, Project Management, Team Leadership, Call Centers, Process Improvement, Analysis, Portfolio Management, Banking, Customer Experience, Asset Management, Loans, Credit
Education
Texas A&M University 2006 — 2009
Industrial Engineering
ServiceLink, A Black Knight Company May 2014 - Present
Fidelity National Title March 2010 - December 2013
Skills
Banking, Risk Management, Business Analysis, Process Improvement, Financial Services, Credit, Vendor Management, SDLC, Mortgage Lending, Analysis
Education
University of California, Irvine
Bachelor's degree
ServiceLink, A Black Knight Company November 2009 - Present
Education
Saddleback College
Business Administration and Management, General