Experience
The Spencer Hotel & Spa   May 2012 - Present
SAP  October 2011 - April 2012
Sheraton   December 2008 - October 2011
Marriott International  September 2005 - December 2008

Skills
Auditing, Transaction Management, Revenue Forecasting, Profit Maximization, Microsoft Office, Hotel Management, Hotel Administration, Employee Training, Human Resources, System Administration, Hotel Asset Management, Cost Management, Cost Control, Loss Prevention, Hospitality Management, Hospitality, Customer Satisfaction, Customer Retention, Problem Solving, Collaborative Problem...

Education
Colorado State University   2006 — 2010
Bachelor's degree, Business, Management, Marketing, and Related Support Services

Mercyhurst College   2001 — 2006
Bachelor's degree, Hotel/Motel Administration/Management

Experience
Signature Consultants  August 2013 - October 2013
Enterprise Rent-A-Car  June 2011 - July 2013
Sheraton   March 2009 - March 2011

Education
Collins College   2005 — 2008
Bachelor of Arts (B.A.), Motion Graphics/VFX

Experience
Sheraton   August 2013 - Present
Cafe Bernardo   December 2012 - October 2013
Kohl's Department Stores  August 2009 - February 2013

Skills
Chef, Inventory Management, Restaurants, Customer Service, Customer Satisfaction, Cooking, Inventory Control, Food & Beverage, Retail, Hospitality, Catering, Restaurant Management, Time Management, Hiring, POS, Menu Development, Merchandising, P&L, Process Scheduler, Food

Education
Cosumnes River College   2008 — 2014

Experience
Sheraton   April 2013 - Present
Sheraton   November 2011 - May 2012
Elite Imaging LLC   April 2006 - June 2007

Skills
Accounts Payable, Microsoft Excel, Microsoft Word, Customer Service, Galaxy, HTML, Bilingual, Billing Systems, Accounts Receivable, Commission Analysis, Office Administration, Invoicing, Accounting, Budgets, Financial Accounting, Journal Entries, PowerPoint, QuickBooks, Teamwork

Education
City University of New York-Brooklyn College   2013 — 2014
Master of Science (MS), Economics-Global Business & Finance

CUNY Medgar Evers College   2009 — 2011
Bachelor of Science (BS), Accounting

Université Louis Pasteur (Strasbourg I)   2002 — 2005
Associate of Science (A.S.), Business Administration and Management, General

Experience
Return On Invested Capital - Improvement   2011 - Present
North Country Hospital  December 2002 - August 2011
Clear Water Blue Skies LLC. DBA BoatHouse Grill   2008 - 2009
Olympus Real Estate Partners  May 2002 - October 2002
Model E - dot.com   January 2001 - January 2002
PricewaterhouseCoopers Limited  May 2000 - May 2001
Sheraton   1996 - 1999
Imperium Enterprises   May 1984 - September 1998

Skills
Strategic Planning, Process Improvement, Change Management, Training, Management Consulting, Strategy, Team Building, Management, Customer Satisfaction, Marketing Research, Start-ups, Budgeting, Business Planning, Financial Modeling, Budgets, Quality Management, Business Development, Negotiation, Mentoring, Business Strategy, Six Sigma, Analysis, Leadership

Education
Cornell University
BS, Finance & Operations

Northwestern University - Kellogg School of Management
MBA, Finance & Marketing

Experience
Twin Tier Hospitality  September 2013 - Present
Interstate Hotels & Resorts  2011 - 2013
Westmont Hospitality Group  2006 - 2011
Boykin Management Company  2004 - 2006
Crestline Hotels & Resorts  2001 - 2004
Westin Great Southern Hotel   2000 - 2001
Starwood Hotels & Resorts Worldwide, Inc.   1998 - 2000
Sheraton   1992 - 1998
Sheraton   1988 - 1992
Sheraton   1985 - 1988

Skills
Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Resorts, Hotels, Revenue Analysis, Front Office, Management, Rooms Division, Tourism, Property Management..., Yield Management, Pre-opening, Micros, Food & Beverage, Banquets

Education
University of New Hampshire - Whittemore School of Business and Economics   1977 — 1980
Bachelor of Science (BS), Hospitality Administration/Management

College of the Holy Cross   1976 — 1977
Pre-Medicine/Pre-Medical Studies

Experience
Sheraton   June 2014 - Present

Skills
Hospitality, Customer Service, Food & Beverage, Hospitality Management, Restaurants, Hospitality Industry, Catering, Event Planning, Banquets, Customer Satisfaction

Education
Chandler/Gilbert Community College   2013 — 2015

Experience
Sheraton   January 2015 - May 2015
Tip of the Tail   May 2014 - August 2014
Russell Morin Fine Catering  August 2007 - August 2014
Price Chopper Supermarkets  August 2013 - February 2014
Majestic Car Rental Group   February 2012 - February 2013

Skills
Human Resources, Microsoft Office, PowerPoint, Teamwork, Microsoft Word, Microsoft Excel, Customer Service, Time Management, Leadership, English, Event Management, Conflict Resolution, Sales, Windows, Data Entry, Onboarding, Organizational..., Team Building, Outlook, Management, Training, Leadership Development, Team Leadership, Organizational..., Employee Relations, Performance Management, Employee Engagement, Talent Management, Personnel Management, Social Networking, Payroll

Education
Champlain College   2011 — 2015
Bachelor of Science (BS), Business Administration, Specialization in Human Resource Management, Minor in Communication, 3.3/4.0

Experience
The Ritz-Carlton Hotel Company  January 1997 - Present
The Ritz-Carlton, Rancho Mirage  March 1991 - November 1997
Sheraton   January 1982 - December 1988

Skills
Marketing Strategy, Advertising, Creative Development, Hospitality Industry, Hospitality, Hospitality Management, Meeting Planning, Hotel Management, Revenue Analysis, Food & Beverage, Pre-opening, Tourism, Incentives, Corporate Events, Trade Shows, Yield Management, Event Management, Location Intelligence, Catering, Event Planning, Wine, Banquets, Front Office, Sales, Convention Services, Public Relations, Hotel Booking, Restaurants, Negotiation

Education
Chapman University   1988 — 1992
Certificate in International Hospitality Services, Hospitality/Business Administration

College of the Desert   1976 — 1980
No Degree Attained, Business Administration

Experience
Groupon  December 2014 - Present
2650 Lakeview Condos   August 2011 - December 2014
Lakeshore Sports and Fitness   June 2011 - January 2013
Sheraton   June 2010 - June 2011
S&K Menswear  September 2007 - March 2009

Skills
Sales, Marketing, Creative Strategy, Acting, Small Business, Customer Service, Copywriting, Arts Administration, Stage Management, New Business Development, Creative Writing, Public Speaking, Voice Over

Education
Drake University   2006 — 2010
Bachelor of Fine Arts (B.F.A.), Acting

Experience
Beachwalk Resort   January 2015 - Present
Five Star Quality Care  October 2013 - December 2014
Sheraton   July 2012 - October 2013
Four Points by Sheraton Raleigh Cary   January 2011 - June 2012
InterContinental Hotels Group (IHG)   March 2008 - January 2011

Skills
Food & Beverage, Hospitality Management, Hotel Management, Hospitality, Catering, Hospitality Industry, Menu Development, Restaurants, Food, Banquets, Hotels, Pre-opening, Fine Dining, MICROS, Revenue Analysis, Resorts, Food and wine paring, Diamond Dinner

Education
DeVry University   2007 — 2011
Hospitality Administration/Management

Experience
IBM  March 2014 - Present
Sheraton   March 2013 - March 2014
Cedar Fair Entertainment Company  June 2007 - November 2009

Skills
Hospitality, Customer Service, Food, Sales, Concierge Services, Telephone Skills, Theatre, Final Cut Pro, Video Editing

Education
Chatham University   2002 — 2007
Bachelor of Arts (B.A.), Theatre & Film/Digital Video Production

Hartford High School   1998 — 2002
High School Diploma

Experience
The Suka Group   January 2011 — Present
Navanti Group  August 2014 — November 2014
Google  April 2012 — April 2013
Harvard University  January 2007 — April 2012
Tufts Health Plan  September 2006 — December 2006
Harvard Medical School, Northeastern School of Law   June 2004 — September 2006
Dartmouth College, Geisel School of Medicine   January 2003 — January 2004
Radisson  2002 — 2003
Hyatt Hotels Corporation (formerly Amerisuites)   2001 — 2002
Sheraton   1999 — 2000

Skills
Data Analysis, Project Management, Strategy, Start-ups, Research, Policy Analysis, Management Consulting, Editing, Higher Education, Fundraising, Nonprofits, Program Development, Proposal Writing, Community Outreach, Non-profits, Public Speaking, Program Evaluation, Qualitative Research, International Relations, Teaching, Spanish, Volunteer Management, Copy Editing, Cross-cultural Teams, Event Planning, Workshop Facilitation, Thought Leadership, Interdisciplinary...

Education
Dartmouth College   2000 — 2004
B.A., Linguistics & Cognitive Science; Political History & Theory (Independent)

Harvard University   2002 — 2008
Continuing Education Classes, Business Management, Philosophy, Government, Arabic

Experience
Meyer Jabara Hotels  June 2011 - Present
Sheraton   July 2007 - June 2011
Hilton Garden Inn  July 2006 - July 2007
Hampshire Hotels & Resorts, LLC   January 1999 - August 2006
Le Parker Meridien  November 1995 - February 1998
Waldorf Astoria Hotel  November 1993 - November 1995
InterContinental Montreal  July 1991 - October 1993
Sun Line Cruises   December 1987 - January 1990

Skills
Revenue Management, Hotels, Guest Satisfaction, Front Office, Guest Service, Scheduling, Supervisory Skills, Profitability, Hospitality Industry, Hospitality, Hotel Management, Hospitality Management, Rooms Division, Pre-opening, Budgeting, Renovation, Food & Beverage, Banquets, Catering, Forecasting, Hiring, Customer Relations, Negotiation, Contract Negotiation, Inventory Management, Team Building, Customer Service, Menu Development, Yield Management, Micros, Purchasing, OnQ, Contract Negotiations, Market Planning, Microsoft Office, Coaching, Fidelio, Problem Solving, Cost Control, Food, Tourism, P&L, Account Management, Culinary, Resorts, Conferences, Payroll, Customer Satisfaction, Revenue Analysis, Guest Service Management

Education
AH&LA   2004 — 2004
Certified Hotel Administrator, Hotel, Motel, and Restaurant Management

City University of New York-John Jay College of Criminal Justice   2000 — 2000
Management, Fire Safety Director

Collège LaSalle, Montréal   1990 — 1993
Associate's degree, Hotel, Motel, and Restaurant Management

Experience
Lincoln Financial Group  June 2014 - Present
Lincoln Financial Group  June 2011 - June 2014
Morgan Stanley Smith Barney  June 2010 - June 2011
ET Real Estate Investments, Inc.   April 2004 - October 2010
Sheraton   August 2002 - March 2004

Skills
Real Estate Transactions, Series 7, Insurance, Real Estate Development, Real Estate Investment, Real Estate Finance, Toastmasters, Series 66, Long Term Care, Six Sigma, Green Belt

Education
Penn State University   1997 — 2001
Bachelor of Science, Hotel, Restaurant & Institutional Management

Allied Business School
Real Estate

Cornell University
Project Leadership

Experience
LT Hospitality Management Inc.   April 2015 - Present
Hilton Garden Inn Central Park South   August 2013 - April 2015
Fairfield Inn And Suites by Marriott Times Square   August 2012 - November 2013
Sheraton   May 2010 - May 2012
Hunter College  September 2007 - May 2008

Skills
Foreign Languages, Microsoft Office, Customer Service, Administrative..., Hotel auditing, Human Resources, Accounts Payable, Accounts Receivable, Income auditing, chemistry, Mathematics, Budgetting, Cost Control, FOSSE, Galaxy, Lightspeed, Analysis, Budgets, Management, Customer Satisfaction, Auditing, Account Reconciliation, Hospitality Management, Chemistry, Hospitality, Hospitality Industry, Hotel Management, Hotels, Pre-opening, Property Management..., Revenue Analysis

Education
City University of New York City College   2012 — 2014
Master of Science (MS), Biochemistry

The City College of New York   2008 — 2010
Bachelor of Science, Biochemistry

Experience
Zebra Technologies  June 2015 - Present
Oracle  October 2010 - May 2015
Arrow Electronics  September 2000 - July 2009
Arrow Electronics  January 2000 - January 2009
Arrow Electronics  January 2000 - January 2002
OSICOM TECHNOLOGIES  January 1999 - January 2000
Westin  January 1999 - January 1999
Sheraton   January 1998 - January 1999
SMERF Group   January 1996 - January 1998
Starwood Hotels  1989 - 1998

Skills
Channel, CRM, Sun, Solution Selling, Business Development, Cross-functional Team..., Strategy, Management, Channel Partners, Sales, Resellers, Sales Management, Sales Operations, New Business Development, Cloud Computing, Enterprise Software, Forecasting, Leadership, SaaS, Selling, Start-ups

Education
DeVry University-Illinois   2011 — 2013
Bachelor's degree, Technical Management, Magna Cum Laude

Bay State College   1986 — 1988
Associates, Hotel

BayState College
AS, Hospitality Management

Experience
PHYTO 5   1997 - Present
Omni Hotels  1976 - 1995
Sheraton   January 1970 - May 1975

Skills
Public Speaking, Spa, Skin Care, Beauty, Holistic Health, Aromatherapy, Wellness, Yoga, Nutrition, Lifestyle, Reflexology, Wellbeing, Ayurveda, Essential Oils, Fitness, Meditation, Aesthetics, Alternative Medicine, Entrepreneur, Relaxation, Energy Healing, Treatment, Retail, Marketing Strategy, Public Relations, Resorts, New Business Development, Team Building, Marketing, Beauty Industry, Training, Supplements, Wellness Coaching, Hospitality, Hotels, Corporations, Nutritional Counseling, Chinese Herbal Medicine, Entrepreneurship

Education
Harvard Business School   1985 — 1986
AMP, Senior Management

D'Amore-McKim School of Business at Northeastern University   1968 — 1969
MBA, Marketing

Cornell University   1961 — 1965
BS, Hotel Administration

Experience
Transamerica  January 2012 - Present
Sheraton Hotel and Towers  November 2011 - January 2013
Sheraton   2011 - 2012
Walt Disney World  January 1998 - October 2001

Skills
Hotels, Sheraton Hotel and..., Hospitality Industry, Food & Beverage, Catering, Restaurants, Banquets, Property Management..., Tourism, Meeting Planning, Public Relations, Strategic Planning, Budgets, Public Speaking

Education
Chicago State University   1996 — 2000
Bachelors Degree, Hospitality Management

Northwood University   1994 — 1996
Associates Degree, Hospitality Management

Experience
Ultimate California Pizza  May 2008 - Present
Wyndham Worldwide  March 2013 - November 2013
Sheraton   September 2010 - March 2011

Skills
Solid computer skills, Microsoft Office, Microsoft Excel, Microsoft Word, POS, Four Points System, PowerPoint, QuickBooks, Operating Systems, :, Windows, Mac OSX and..., Sales, Marketing, Google Docs

Education
Coastal Carolina University   2011 — 2015
Bachelor of Science (BS), Biochemistry, Junior

Coastal Carolina University   2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Sociology

Experience
Winooski Falls Market and Deli   February 2014 - May 2014
Stacks Sandwiches   November 2013 - February 2014
Sheraton   July 2013 - August 2013
Funcom  June 2012 - August 2012

Skills
Game Design, Video Games, Creative Writing, Technical Writing, Narrative Design, Level Design, Unity3D, Construct 2, Audacity, Darkwave Studio, Photoshop, Illustrator, Scripting

Education
Champlain College   2009 — 2013
Bachelor's Degree, Game and Interactive Media Design

Experience
Smith Senior Living  February 2015 - Present
Independent Contractor  2009 - Present
The Boeing Company  2002 - 2012
The Boeing Company  2002 - 2005
Continental Airlines  1999 - 2003
Alliance Insurance Group  April 1998 - April 1999
East Bank Club  1998 - 1999
Sheraton   1996 - 1998
Central Steel & Wire  1977 - 1996

Skills
Microsoft Office, Microsoft Excel, Management, Process Improvement, Customer Service, Leadership, Program Management, Team Building, Notary Public, Outlook, PowerPoint, Software Documentation, Project Planning, Contract Negotiation, Microsoft Word, Public Speaking, Risk Management, Budgets, Analysis, Coaching, Team Leadership, Financial Analysis, Access, Excel, Problem Solving, Customer Relations, Word, Resume Writing, Fundraising, Training

Education
Roosevelt University   2008 — 2009
Bachelor of Arts (B.A.), Organizational Development

DePaul University   1990 — 1995
BA, Liberal Arts

Experience
Veteran Solutions, Incorporated  October 2013 - Present
Gridlock 64   September 2005 - Present
C-3 Communications / S & N Communications   March 2012 - September 2013
WR Systems  July 2011 - February 2012
One Vision   June 2008 - February 2010
Utiliquest  June 2000 - June 2008
No Cuts/C.L.S   January 1998 - June 2000
Sheraton   January 1995 - January 1998
Hampton  January 1994 - January 1995
US Navy  July 1990 - July 1994

Skills
Warehousing, Logistics, Procurement, Inventory Control, Management, Logistics Management, Shipping, Transportation..., Supply Chain..., Supply Chain, Warehouse Management, Transportation, International Logistics, Supply Chain Management, Freight Forwarding, Music, Singing, Rock & Roll, Alternative Rock, Military Experience, Military Training, Military Logistics, Social Media, Social Media Marketing, Social Networking, Facebook, Facebook Marketing, Facebook Fan Page..., Navy, Military, Customer Service, Project Planning, DoD, Government, Security Clearance

Education
Craven Community College   1994 — 1996
Criminal Justice

University of Southern Mississippi   1988 — 1989

First Colonial High School   1986 — 1988

First Colonial High School   1986 — 1988

Experience
Lakernick Health & Wellness   April 2014 - September 2014
Benjamin's Desk  April 2014 - September 2014
Sheraton   June 2013 - September 2013
Best Buy  September 2011 - April 2012
The Great Atlantic & Pacific Tea Company (A&P)   June 2010 - April 2011

Skills
Physics, LaTeX, Mathematica, Statistics, C++, Data Analysis, Python, Programming, Higher Education, Microsoft Office, Science, Public Speaking, C, PowerPoint, Mathematical Modeling, Critical Thinking, Calculus, Spanish

Education
Drexel University   2012 — 2017
Bachelor's Degree, Physics

Drexel University

Experience
Viper Transportation, LLC   January 2013 - Present
Viper Transportation, LLC   August 1996 - February 2011
Sheraton   February 1989 - June 1996

Skills
Outlook, Troubleshooting, Strategic Planning, Account Management, Customer Service, Social Media Marketing, Microsoft Office, Microsoft Excel, Team Leadership, Public Speaking, Coaching, Marketing, Sales, Team Building, Management, Operations Management, Leadership, Training

Education
Walden University   2015 — 2017
Doctorial of Business Educational Management

Columbia Southern University   2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General

Columbia Southern University   2010 — 2012
Bachelor of Business Administration (B.S.B.A.), Human Resources Management/Personnel Administration, General, 3.6

North Carolina Central University   1979 — 1983
Associate's degree, Business Administration and Management, General

Experience
Dealer.com - A Dealertrack Technologies' Solution   March 2015 - Present
Dealer.com - A Dealertrack Technologies' Solution   2013 - February 2015
Enterprise Rent-A-Car  2011 - 2013
Loretta’s Fine Italian Cuisine   May 2008 - December 2011
Sheraton   January 2009 - April 2009
Champlain College  January 2009 - April 2009

Skills
Sales, Customer Service, Sales Management, Account Management, Marketing Management, Fleet Management, Market Research, SEO, SEM, CRM, Advertising, Online Marketing, Online Advertising, Online Research, Restaurants, Retargeting, Team Management, Management, Digital Marketing, Automotive, Analytics, Performance Reviews, Multi Tasking, Organizational..., Web Analytics, Website Development, Online Lead Generation, Negotiation, Training, Sales Operations, Business Strategy, Customer Retention, Strategy, Finance, B2B, Sales Process, Process Improvement

Education
Champlain College   2005 — 2009
Bachelor’s Degree, Hospitality Industry Management, Business Management

Experience
Sheraton   January 2015 - Present
Hyatt Place  June 2013 - February 2015
Aimbridge Hospitality  February 2014 - June 2014
Collin College  October 2011 - May 2014

Skills
Hospitality, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Event Planning, Hotels, Hospitality Management, Front Office, Guest Service Management

Education
Collin County Community College   2011 — 2013
Associate of Arts and Sciences (AAS), Hotel/Restaurant Management

Experience
Sheraton   September 2013 - Present
Hampton  April 2013 - April 2014
Distribution Services, Inc.   November 2005 - January 2014
Dr. Lee & Woo Orthodontic Office   October 2011 - September 2012
Dr. Quan's Orthodontic Office   November 2010 - March 2011
Nordstrom  September 2010 - November 2010
ActionLink  January 2007 - September 2010
Circuit City  November 2005 - January 2007

Skills
Sales, Registered Dental..., Hospitality, Retail Sales, Interpersonal Skill, Appointment Scheduling, Microsoft Office, Data Entry, Cash Sales, Phone Etiquette, File Management, Great Written and..., Cpr Certified, Flexibility, Reliable, Filing, Inventory Management

Education
Foothill College   2009 — 2010
Registered Dental Assistant By the Board of CA, Dental Assisting/Assistant

De Anza College   2003 — 2008
General Education

Silver Creek High School   1999 — 2003
Diploma, General Studies

Experience
Nedde Real Estate   March 2013 - Present
Vermont Young Professionals   2013 - 2015
Essex Grill   July 2012 - March 2013
Geri Reilly Real Estate   August 2011 - March 2013
Sportstyle   August 2009 - July 2012
Sheraton   October 2010 - January 2012
Cafe Shelburne   November 2009 - August 2011
Henry's Diner   June 2009 - June 2010
The Gap  September 2008 - May 2009
Clark University Admissions Department   August 2008 - January 2009

Skills
Modeling, Communications, Variety of Computer..., PowerPoint, Event Planning, Word, Customer Service, Microsoft Office, Microsoft Word, Quickbooks, Adobe Creative Suite, Microsoft Suites, Website Administration, Photography, QuickBooks, Public Relations, Sales, Public Speaking, Webmaster Services, Analysis, Marketing, Social Media Marketing, Merchandising, Real Estate, Social Networking, Project Management, Management, Social Media, Facebook, Press Releases, Event Management, Nonprofits, Online Marketing, Time Management, Advertising, Spanish, Marketing Communications, Blogging, Email Marketing, Market Research, Newsletters, Leadership, Outlook, Editing, Online Advertising, Community Outreach, Marketing Strategy, Microsoft Excel, Retail, Budgets

Education
Clark University   2005 — 2009
Sociology and Media Communications Double Major

Middlebury Union High School   2001 — 2005
High School Diploma

Experience
Innovative Hiring Technology Staffing and Placement Service   March 2011 - Present
Kingston Plantation  March 2011 - November 2011
Hilton Worldwide  March 2011 - November 2011
Sheraton   March 2011 - November 2011
Embassy Suites  March 2011 - November 2011
Hospitality Staffing Solutions  February 2007 - November 2011
Regis Corporation  November 2007 - November 2009

Skills
Internet, Social Media, Microsoft Office, Hospitality, Teaching, Mac OS X, Customer Service, Linux, Yoga, Blogging, Creative Writer, Editing, Scholarly Research, Web Design

Education
National University   2012 — 2014
Master of Fine Arts (MFA), Creative Writing and English, 3.5

Coastal Carolina University   2002 — 2003
M.A.T., Art Teacher Education, 3.67

Coastal Carolina University   1992 — 2002
Bachelor of Science (BS), Psychology, Art, English, 3.0

Experience
Milhench Supply Company   January 2001 - Present
Small Enterprise Assistance Funds  March 1998 - October 2000
Sheraton   1990 - 1992

Education
Cornell University - Johnson Graduate School of Management   1993 — 1995
MBA, General Management

Dartmouth College   1984 — 1988
BA, English Literature

Tabor Academy

Experience
Great Clips, Inc.   November 2011 - Present
American Dairy Queen Corporation (IDQ Companies)   March 1999 - November 2011
Bennigan’s  1995 - 1999
Sheraton   1993 - 1995
Hilton Worldwide  1991 - 1993

Education
Drexel University   1987 — 1993
BS, Hotel Restaurant and Institutional Management

Neumann University   2015 — 2017
Master’s Degree, Organizational and Strategic Leadership

Georgetown University
Certificate, Franchise Management

Experience
Hyatt Hotels Corporation  July 2015 - Present
Hyatt Hotels Corporation  May 2013 - Present
Recycle & Rebirth   January 2002 - Present
Public Health Management Corporation  November 2012 - June 2013
Bridgewater's   October 2005 - November 2012
The School District of Philadelphia  2003 - 2006
Diversified Community Services  June 2003 - August 2003
Sheraton   September 2000 - March 2003
Inlingua  March 2002 - June 2002
YMCA  June 2001 - August 2001

Skills
Professional..., Conflict Resolution, Diversity, Coaching, Administration, Analysis, Team Building, Customer Relations, Change Management, Contract Negotiation, Employee Relations, Event Management, Grant Writing, Hosting, Hiring, Internal Communications, Interviewing, Non-profits, Microsoft Office, Organizing, Organizational..., Public Relations, Quality Assurance, Mentoring, Social Media, Security, Enforcement, Public Speaking, Adult Education, Editing, Social Networking, Microsoft Excel, Volunteer Management, Program Management, Strategic Planning, Program Development, Event Planning, Research, Fundraising, Staff Development, Customer Service, Curriculum Design, Leadership, Teaching, Qualitative Research, Leadership Development, Community Outreach, Professional Writing, Nonprofits, Workshop Facilitation

Education
Kaplan University   2009 — 2011
Master of Science (M.S.), Criminal Justice with a Concentration in Leadership and Executive Management, 4.0

Delaware County Community College   2014 — 2014
Life Coaching-The Profession (Introductory), Personal Decision-Making Skills, successfully completed the educational program in Life Coaching (16 hours)

Villanova University   2008 — 2008
Graduate Certificate, Human Resources Management

Philadelphia College of Osteopathic Medicine   2006 — 2007
Completed numerous courses in the Masters of Psychology, Organizational Development & Leadership Program

La Salle University   2004 — 2006
Graduate Certificate (Public Relations Track), Professional Communications

University of Pennsylvania
Teaching English to Speakers of Other Languages (TESOL)Graduate Workshop-Certification, Adult Literacy Tutor/Instructor

Florida International University
Bachelor of Arts (BA), International Relations

Trident Technical College   1992 — 1994
Associate of Arts (AA), Humanities

Delaware County Community College   2015 — 2015
CRN 1255:Nurturing the Spirit Within, (Personal Interest and Enrichment)

Temple University   2004 — 2004
Personal Enrichment:, Introduction to Italian, (Non-Credit Course)

Experience
The University of Vermont Medical Center  March 2015 - Present
Fit2Excel   July 2014 - Present
Shark Communications  October 2014 - March 2015
People Making Good PR  May 2014 - June 2014
Sheraton   November 2012 - October 2013
Four Points by Sheraton  June 2012 - November 2012

Skills
Time Management, Microsoft Office, Social Networking, WordPress, Public Speaking, Social Media Marketing, Management, PowerPoint, Press Releases, Pitching Ideas, Marketing Strategy, Group Collaboration, Budgets, Interviews, Hotels, Writing, Leadership, SEO, Organization, Public Relations, Pitch Writing, Customer Service, Marketing, Data Analysis, InDeisgn, Social Media, Squarespace, Digital Marketing, Google Adwords, Google Analytics, Print Publication Design, Graphic Design

Education
Champlain College   2015 — 2018
Master of Business Administration (MBA)

Champlain College   2009 — 2014
Bachelor of Science (BS), Communication

Mercy High School   2005 — 2009

Experience
Starwood Hotels & Resorts Worldwide, Inc.   August 2015 - Present
Crowne Plaza Palo Alto  April 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc.   April 2013 - April 2014
Starwood Hotels & Resorts Worldwide, Inc.   April 2010 - August 2011
Sheraton   February 2009 - April 2010

Skills
Hospitality Management, Hospitality, Rooms Division..., Pre-opening, Opening Hotels, Banquets, MICROS, Front Office, Rooms Division, Food, Guest Service Management

Education
Collin County Community College   2009 — 2011
(AS)

Experience
Ann Arbor T-Shirt Company  April 2015 - Present
Freelance  June 2010 - Present
Sheraton   August 2010 - Present
Ann Arbor T-Shirt Company  January 2013 - February 2014
Ann Arbor T-Shirt Company  October 2012 - February 2014

Skills
Illustrator, Art, Painting, Drawing, Illustration, Graphic Design, Art Direction, Logo Design, Graphics, Photoshop, Conceptual Art, Digital Illustration, Sketching, Storyboarding, Concept Design, Digital Painting, Oil Painting, Watercolor, Acrylic, Adobe Creative Suite

Education
College for Creative Studies   2006 — 2010
BFA, Illustration

Experience
DPK Development (Model Management)   January 2005 - Present
Scott Copeland Talent   September 2002 - May 2004
US Representative Lynne Rivers (D-MI)   July 1998 - August 1999
US Senator Edward M. Kennedy/US Representative Joseph P. Kennedy II   September 1997 - May 1998
Citizens Committee for New York City  March 1995 - April 1996
KPBS Television and Radio   May 1991 - June 1994
The Whitman-Walker AIDS Clinic   1986 - 1990
Sheraton   May 1983 - December 1986
Clark Boardman Publishing   September 1980 - November 1983
Paramount Pictures  August 1977 - May 1980

Skills
Video Production, Digital Media, Post Production, Marketing Research, Talent Scouting, Digital Photography, Photoshop, Portrait Photography, Commercial Photography, Event Photography, Editorial Photography, Management, Event Management, Public Relations, Public Speaking, Media Relations, Product Development, Coordinating Special..., Events Coordination, Logistics, Copy Editing, Editing, Fundraising, Marketing, Creative Writing, Editorial, Video, Publishing, Social Networking, Creative Direction, Social Media Marketing, Facebook, Screenwriting, Newsletters, Press Releases, Blogging, Photography, Publicity, Video Editing, Advertising, Acting, Music, Online Marketing, Research, Casting, New Media, Marketing Communications, Talent Booking, Copywriting, Radio

Education
New England School of Law, Boston, Massachuesetts   1999 — 2001
Did not graduate., Entertainment Law, 3.5

Michigan State University, East Lansing, Michigan   1996 — 1998
Bachelor of Arts (B.A.), Political Theory and Constitutional Democracy, 3.8

Columbia University in the City of New York   1981 — 1983
American Literature (United States), 4.0

Oxford University, Oxford, United Kingdom   1975 — 1976
English Literature, 4.0

Experience
Courtyard by Marriott Minneapolis Downtown  January 2015 - Present
Courtyard by Marriott Minneapolis Downtown  January 2013 - December 2014
Sheraton   October 2010 - December 2012
CSM Corporation  September 2008 - September 2010
Marriott International  June 2006 - September 2008

Skills
Event Management, Customer Service, Management, Marketing, Sales, Account Management, Public Speaking, Forecasting, Budgets, Hotel Management, Event Planning, Hospitality, Sales Management, Marketing Strategy, Hospitality Management

Education
Creighton University   2004 — 2008
Bachelor's degree, Marketing

Experience
Uber  June 2015 - Present
Protobrand  January 2015 - Present
McNeil, Gray and Rice  October 2014 - December 2014
Boston Asian American Film Festival  October 2014 - December 2014
Sheraton   January 2013 - March 2013
Bank of China  September 2012 - December 2012

Skills
Social Media, Social Media Marketing, Marketing Communications, Microsoft Office, Photoshop, Advertising, Marketing, Graphic Design, PowerPoint, Microsoft Excel, Event Planning, Illustrator, Market Research, Marketing Strategy, Photography, Digital Marketing, Marketing Research, Logo Design, Microsoft Word, R, SPSS

Education
Emerson College   2013 — 2015
Master's Degree, Integrated Marketing Communication

Communication University of China   2009 — 2013
Bachelor's Degree, Art and Design

Communication University of China   2010 — 2011
Bachelor's Degree, Broadcasting & TV Editing

Experience
National Center for Missing & Exploited Children  May 2015 - Present
Northwestern Counseling and Support Services  March 2013 - August 2014
Winooski Community Justice Center   January 2012 - July 2014
Sheraton   May 2011 - May 2014
Winooski Community Justice Center   2013 - January 2014
Winooski Community Justice Center   August 2011 - December 2011
H.O.P.E. Works   January 2011 - May 2011

Skills
Creative Problem Solving, Microsoft Office, Psychology, Behavioral Intervention, Collaboration, Restorative Justice, Crisis Intervention, Social Services, Group Therapy, Case Managment, Adolescents, Event Planning, Community Outreach, Social Networking, Public Speaking, Cpr Certified, Applied Behavior..., Program Development

Education
The George Washington University   2014 — 2015
Master of Arts (MA), Forensic Psychology, 4.0

Champlain College   2008 — 2012
Bachelor of Science (BS), Psychology, 3.63

Experience
Sprint  January 2007 - May 2015
Sprint Nextel  June 2012 - July 2013
Sprint  May 2004 - December 2006
EDS Group  2001 - 2003
Nextel  1998 - 2001
Sheraton   July 1996 - July 1997
Walt Disney World Swan and Dolphin  May 1995 - July 1996
Walt Disney World Swan and Dolphin  1994 - 1995

Skills
Project Management..., Strategic Planning, Team Building, Team Leadership, Process Improvement, Change Management, Program Management, Mentoring, Coaching, Leadership Development, Virtual Teams, PMP, Leadership, Business Analysis, Project Management, Outsourcing, Vendor Management, Hotels, Customer Service, Customer Satisfaction, Business Process..., Building Relationships, Customer Experience, Cross-functional Team..., Servant Leadership, Hospitality Management, Telecommunications, Non-profit Board..., Sales, Networking, Project Planning, Management, Call Centers, CRM, Wireless, Data Analysis, Product Management, Integration, Mobile Devices, Salesforce.com, Training, Team Management, Solution Selling, Managed Services, Customer Retention, Account Management, Sales Operations, SaaS, Business Development, Contract Negotiation

Education
Gonzaga University   2011 — 2013
Masters of Arts, Organizational Leadership, 4.0

University of Washington   2008 — 2009
Certificate, Managing for High Performance

Central Washington University   1990 — 1994
Bachelors of Science, Leisure Services

Experience
Sheraton   September 2013 - Present
Four Paws Dog Retreat   January 2012 - September 2013
Zehnder's Splash Village   June 2008 - August 2008
Bargain Books  June 2008 - August 2008
Mt. Morris School District   June 2005 - August 2005

Education
Central Michigan University   2007 — 2011
a degree, Advertising; Psychology

Experience
KAY & ASSOCIATES INC.   July 2010 - Present
US Navy  March 2002 - July 2010
US Navy  June 1998 - March 2002
US Navy  June 1996 - June 1998
US Navy  June 1994 - June 1996
US Navy  December 1990 - June 1994
Sheraton   July 1988 - May 1990
San Jose Mercury News  January 1984 - January 1986

Skills
Logistics Management, Military Aviation, Leadership, Training, Safety, Hazardous Materials, Team Leadership, Overhaul, Military, Security Clearance, Aircraft Maintenance, Aviation, Military Experience, Airframe, Aircraft Systems, Helicopters, Airworthiness, Military Operations, Navy, Operational Planning, Command, Force Protection, DoD, National Security, Defense, Military Training, Program Management, Aircraft, Records Management, International Shipping, Shipping, Customer Service, Customer Relations, Recycling, Validation Rules, Organizational...

Education
College of San Mateo   1988 — 1990
Airframe Mechanics and Aircraft Maintenance Technology/Technician

INDEPENDENCE HIGH SCHOOL   1984 — 1988

Experience
Stock-Trak / WallStreetSurvivor   March 2014 - June 2014
QTS Catering   June 2013 - December 2013
Stock-Trak / WallStreetSurvivor   June 2011 - June 2013
Stock-Trak / WallStreetSurvivor   November 2009 - June 2011
Opinion Search  January 2010 - June 2010
Ernst & Young  June 2008 - September 2008
Sheraton   June 2004 - August 2004

Skills
Financial Analysis, Business Analysis, Financial Modeling, Data Analysis, Strategic Planning, Research, Stock Market, Stock Exchange, Reports, Leadership Studies, Leadership, Leadership Development, Analytics, Project Management, Valuation, Market Research, Portfolio Management, Team Leadership, Business Strategy, Due Diligence, Negotiation, Analysis, Finance, Corporate Finance, Entrepreneurship, Start-ups, Management

Education
McGill University   2011 — 2012
Diploma in Management, Organizational Leadership

Concordia University   2006 — 2009
Bachelor of Commerce, Finance

The American University in Cairo   2004 — 2006
Bachelor of Administration, Accounting

International School of Choueifat   2001 — 2004
High School Diploma

Abu Dhabi International School   1993 — 2000
Elementary and Middle School

Experience
ChiYan Properties   November 2010 - Present
Sheraton   January 2009 - Present
RDC Logistics   February 2008 - November 2008
Department of State Health Services  December 2005 - February 2008

Education
Creighton University
Bachelor of Science, Chemistry

Wichita State University
Masters level Certificate, Health Administration

Experience
Ventura Foods  September 2012 - Present
Ventura Foods  May 2011 - September 2012
Pepsi Beverages Company  2007 - May 2011
PepsiCo  1995 - 2010
Pepsi Bottling Group  2005 - 2007
Pepsi Bottling Group  2004 - 2005
Pepsi Bottling Group  2002 - 2004
Sheraton   1992 - 1995

Skills
Management, Labor Relations, Leadership, Leadership Development, Talent Management, Onboarding, Forecasting, Strategic Planning, Cross-functional Team..., Succession Planning, P&L Management, Workforce Planning, Employee Benefits, HR Policies, Employee Relations, Union Avoidance, Human Resources, Consumer Products, Deferred Compensation, Performance Management, Talent Acquisition, Income Statement, Sales, Sales Operations, Recruiting, Employee Engagement, Team Building, Organizational..., Contract Negotiation, HRIS, Sales Management

Education
Chapman University   2012 — 2016
Doctor of Philosophy (Ph.D.), Education with Emphasis in Leadership Studies

University of Southern California   1998 — 2000
M.A., Communication Management

University of California, Santa Barbara   1987 — 1992
B.A., English

Experience
TEN SEVENTEEN ASSOCIATES LLC   November 2013 - Present
Aramark  January 2013 - November 2013
Aramark  December 2006 - December 2012
Aramark  2005 - 2006
Aramark  2004 - 2005
Aramark  1996 - 2004
Aramark  1991 - 1996
Aramark  1987 - 1991
Adams Mark Hotels  November 1985 - October 1987
Sheraton   1977 - 1984

Skills
Food & Beverage, Hospitality, Food Service, Income Statement, Catering, Menu Development, Budgets, Profit, Team Building, Event Planning, Event Management, Customer Service, Restaurants, Leadership Development, Culinary Skills, Banquets, New Business Development, Resorts, Food, Forecasting, Hotel Management, Inventory Management, Front Office, Customer Satisfaction, Process Scheduler, Management, Training, Pre-opening, Facilities Management, Cost Control, Fine Dining, Yield Management, Employee Relations, Hiring, Time Management, Hospitality Industry, P&L Management, Revenue Analysis, Food Safety, Meeting Planning, Restaurant Management, Business Development, Employee Training, Supervisory Skills, Purchasing, Cooking, Property Management..., Recruiting, Wine, Trade Shows

Education
Central Michigan University   1973 — 1977
BS, Hospitality - Business

Fordson High School   1970 — 1973

Experience
Apple  June 2015 - Present
CBRE  November 2014 - June 2015
Wynn Design Development   June 2013 - October 2014
Las Vegas Sands Corporation  August 2008 - May 2013
Pinnacle Entertainment  September 2005 - July 2008
St. Regis Hotel  June 2005 - August 2005
Sheraton   June 2002 - August 2002

Skills
Program Management, Project Management, Building Planning, Building Efficiencies, Design Guidelines, Technical Services, Hotels, Hospitality, Project Planning, Management, Business Development, Casino, Interior Design, Customer Satisfaction, Customer Service, Resorts, Retail, Hospitality Industry, Hospitality Management, Competitive Analysis, Restaurants

Education
Cornell University   2001 — 2005
Bachelor of Science (B.S.), Hotel Administration; Concentration in Design

Experience
Marriott International  January 2007 - January 2010
Sheraton   April 2006 - January 2007
Marriott International  January 2004 - April 2006

Skills
Revenue Analysis, Hospitality Management, Hotel Management, Hotels, Sales Management, Yield Management, Sales, Resorts, Hospitality Industry, Front Office, Hospitality, Convention Services, Food, Meeting Planning

Education
Delhi University

International Management Institute - IMI

Experience
REVPAR International, Inc. -- Hospitality Advisory & Asset Management   August 2014 - Present
Carpenter & Company, Inc.   October 2012 - July 2014
Grand Circle Corporation  May 2011 - October 2012
Pinnacle Advisory Group, Inc.   February 1999 - April 2011
Sheraton   July 1994 - January 1999
Omni Hotels  1991 - 1994
Laventhol & Horwath  1987 - 1990

Skills
Finance, Strategic Financial..., Asset Managment, Budget Process, Budgets, Market Analysis, Valuation, Real Estate, Revenue Analysis, Resorts, Hospitality Industry, Yield Management, Hospitality Management, Hotel Management, Front Office, Restaurants, Food & Beverage, Pre-opening, Leisure, Revenue Forecasting, Tourism, Lodging, Hotels, Asset Management, Management, Hospitality, Strategic Planning, Forecasting, Contract Negotiation, Leadership, Financial Analysis, P&L, Due Diligence, Financial Modeling, Negotiation, Budgeting, Business Planning, Team Building, Real Estate Development

Education
Northeastern University - Graduate School of Business Administration   1994 — 1997
MBA

University of New Hampshire - Whittemore School of Business and Economics   1984 — 1988
Bachelor of Science (B.S.), Hotel/Motel Administration/Management

Experience
Cardiac Devices Inc. (St. Jude Medical)   October 2006 - Present
Washington Adventist Hospital  February 1988 - Present
Sheraton   October 1995 - September 2006

Education
Columbia Union College   1989 — 1994
B.A., History

Experience
Fishing For Life   May 2013 - Present
Space Case Jase, LLC   November 2009 - Present
Schwan's Consumer Brands  July 2005 - September 2008
Golf Ad, Inc.   August 1998 - July 2005
Reviva  May 2000 - June 2002
Microtron   January 1998 - June 1999
Gander Mountain  January 1997 - January 1998
Sheraton   July 1994 - January 1997

Skills
SAP, Accounts Receivable, Training, Pricing, Accounting, Marketing, Retail, Sales, Start-ups, Finance, Accounts Payable, Customer Service, Advertising, Strategic Planning, Cross-functional Team..., Nonprofits, Management, Process Improvement, Leadership

Education
Concordia University-St. Paul   2006 — 2014
Master of Arts, Organizational Management

Concordia University-St. Paul   1994 — 2006
Bachelor of Arts, Organizational Management & Communication

Experience
Strings Music Festival  April 2007 - Present
Suzuki Cello Teacher   September 2010 - Present
Sheraton   August 2003 - April 2006
Westin Hotels & Resorts  October 2005 - November 2005
Four Points by Sheraton  October 2004 - November 2004

Skills
Arts Administration, Event Planning, Event Management, Fundraising, Non-profits, Social Media, Music, Grant Writing, Editing, Blogging, Facebook, Public Relations, Performing Arts, Community Outreach, Social Networking, Entertainment, Microsoft Office, Music Education, Suzuki Cello Method, Nonprofits, Cello, Ensemble Coaching, Creative Writing, Teaching, Volunteer Management

Education
Harvard Extension School   2015 — 2017
Nonprofit Management Graduate Certificate

Colorado College   2000 — 2004
BA, Music

Experience
ADP  2007 - Present
ADP  2002 - 2007
ADP  2001 - 2002
ADP  2000 - 2001
ADP  1997 - 2000
Sheraton   1996 - 1997
Sheraton   1996 - 1996
Sheraton   1995 - 1996

Skills
Payroll, ADP Payroll, ADP WorkForce Now, Human Resources, HRIS Database Management, 401k, Deferred Compensation, Employee Benefits, Performance Management, Process Improvement, Talent Management, Team Leadership, CRM, Customer Service, Leadership, CPP, PayTrain, SHRM, HRIS, Benefits Administration, Workforce Management, Training

Education
University of Phoenix   2004 — 2005
Bachelor's Degree, Business Administration and Management, General

County College of Morris   1994 — 1995
Bachelor's Degree, Hospitality Administration / Management

Experience
Constellation Brands  July 2010 - Present
The August Jackson Company  January 2009 - May 2010
ProActive, A Freeman Company  September 2003 - October 2008
Sheraton   April 2002 - April 2003
Marriott Hotels  February 2001 - April 2002

Education
Duquesne University   1996 — 2000
BS, Marketing & Management

Experience
Aloft Cleveland Downtown   December 2013 - Present
Sheraton   March 2013 - December 2013
Sheraton   August 2012 - March 2013
Sheraton   March 2012 - August 2012
Kalahari Resort, Sandusky  August 2009 - September 2010
Silvertree Hotel  2004 - 2006
Hyatt Regency  1999 - 2004

Skills
Hotels, Pre-opening, Hospitality, Hotel Management, Resorts, Hospitality Management, Food & Beverage, Rooms Division, Rooms Division..., Front Office Development, Rate Management, Guest Service Management, Guest Recovery, Micros, Hospitality Industry, Revenue Analysis

Education
Cornell University   2013 — 2015
Master Certificate in Hospitality Management, Hospitality Management

Mercyhurst College   1994 — 1998
Bachelor of Arts (B.A.), Hospitality Administration/Management

Experience
Salon Orlin   January 2013 - Present
Sheraton Milwaukee Brookfield Hotel   2007 - Present
Sheraton   2001 - 2006
Ground Round IOC, LLC  1998 - 2000
Applebee's  1996 - 1997
Six Flags  1995 - 1997

Skills
Hospitality Industry, Revenue Analysis, Hotels, Hospitality Management, Hospitality, Resorts, Front Office, OnQ, Yield Management, Property Management..., Food & Beverage, Catering, Pre-opening, Micros, Meeting Planning, Banquets, Rooms Division, Customer Service, Event Planning, Hotel Booking, MICROS, Convention Services

Education
Cornell University   2005 — 2007
Hotel Management

Marquette University   2003 — 2004
Business

Experience
eBay Enterprise  June 2012 - Present
Verizon  June 2010 - May 2012
Verizon  March 2007 - June 2010
UPS  July 2001 - June 2010
Sheraton   January 1999 - January 2001
Cephalon  July 1998 - January 1999

Skills
Sales Operations, Sales, Customer Service, Outlook, Microsoft Office, Analysis, Teamwork, Invoicing, Telecommunications, Cisco Technologies, Account Management, Customer Satisfaction, Process Improvement, Call Centers, Cloud Computing, Salesforce.com, Data Center, Team Building, Testing, VoIP, Management, Direct Sales

Education
West Chester University of Pennsylvania   2004 — 2006
Bachelors, Administration

Delaware County Community College   2002 — 2004
Associate's degree, General

Experience
VWR International  June 1997 - Present
Omni Hotels - Dunfey Hotel   June 1995 - June 1997
Sheraton   May 1992 - June 1995
Macy's  June 1981 - November 1991

Skills
Customer Service, GMP, Microsoft Office, PowerPoint, Operations Management, Access, Team Building

Education
Centro Escolar University   1971 — 1974
BA Communication, Major in Broadcasting/ Minor Advertising

La Consolacion College   1967 — 1971
High School

Experience
UNIQLO  June 2014 - August 2014
Wedbush Securities  May 2014 - June 2014
Wedbush Securities  September 2013 - December 2013
Elephant Bar Restaurant  August 2012 - December 2012
Chapman University  January 2012 - May 2012
Sheraton   June 2011 - August 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, HTML, Public Speaking, Social Networking, Event Planning, Facebook

Education
University of Southern California - Marshall School of Business
Bachelor of Science (B.S.), Business Administration and Management, General

Chapman University   2010 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General

Taipei American School   2006 — 2010

Experience
Sherwood Forest Elementary School   September 2011 - Present
FW School District   2009 - June 2011
Sheraton   1991 - 1993
Sheraton World Resort  1990 - 1991
Holland America Line  1986 - 1990

Skills
Community Outreach, Classroom Management, K-12, Program Development, Customer Service, Differentiated..., Teacher Training, Strategic Planning, Fundraising, Curriculum Development, Curriculum Design, Educational Leadership, Event Planning, Non-profits, Teaching, Tutoring, Coaching, Literacy, Leadership Development, Instructional Design, Adult Education, Early Childhood..., Elementary Education, Educational Technology, Teaching Reading, Higher Education, Language Arts, Leadership, Instructional Technology, Secondary Education, Organizational..., Social Studies, Staff Development, Smartboard, Special Education, Classroom, Training, Lesson Planning

Education
City University of Seattle   2009 — 2011
Master in Teaching, Elementary Education

Washington State University   1977 — 1979
BA, Early Childhood Education

University of New Hampshire   1975 — 1977
Early Childhood Education

Experience
Eaglewood Resorts and Spa   September 2010 - Present
Sheraton   June 2000 - September 2010
Harris Bank  1985 - 2000

Skills
Micros, Accounts Receivable, Front Office, Revenue Analysis, Customer Service, Accounting, Hotel Management, Hospitality Industry, Microsoft Excel, Hotels, Credit

Education
DeVry University   1983 — 1984

St Patrick High School   1979 — 1983
High School Deploma

Experience
Sheraton   April 2010 - Present

Education
Brooklyn College   2004 — 2008
Accounting

Experience
Self-employed  SALES OF WINDOW COVERINGSJCPENNYJanuary 1989 - September 1991
RUTH BRADLEYS DRAPERY AND BEDSPREADS   January 1979 - January 1989
Sheraton   September 1971 - January 1972
AT&T  February 1970 - December 1970
NEW YORK BELL TELEPHONE COMPANY   November 1969 - February 1970

Skills
PROFESSIONAL..., COMPUTOR LITERIT,TYPING,, Photography, Artists

Education
Cleary University   1977 — 1979
ASSOCIATES DEGREE IN BUSINESS MANAGEMENT, Business Administration and Management, General

Experience
Columbus State Community College  January 2012 - Present
Columbus State Community College  January 2012 - Present
Hyatt Hotel and Resorts   September 2008 - Present
Hyatt Hotels Corporation  September 2008 - May 2012
Hyatt Hotels  September 2006 - October 2008
The Macintosh Company  January 2005 - August 2008
Sheraton   October 1999 - December 2003
Sheraton Suites  October 1999 - December 2003

Skills
Menu Development, Catering, Hospitality Management, Food & Beverage, Restaurants, Human Resources, Banquets, Sanitation, Purchasing, Process Scheduler, Recipes, Time Management, Cooking, Food, Restaurant Management, Public Relations, Culinary Skills, Hotels, Cuisine, Food Service

Education
Franklin University   2012 — 2012
Applied Managment

Columbus State Community College   2008 — 2011
Associate of Arts (A.A.), Culinary Arts/Chef Training

Cheonggang Academy
Associates, Applied Science

Experience
Torrance Adult School  2012 - Present
WestGroup Portofina LP   2010 - Present
Scripps College  2010 - 2010
Pitzer College  2010 - 2010
Pomona College  2010 - 2010
Sheraton   2003 - 2008
Temple University  2002 - 2002
Tokyo Communication Arts   2002 - 2002

Skills
Photography, Digital Photography, Painting, Oil Painting, Art, Drawing, Digital Art, Studio Art, Photoshop, Acrylic, Acrylic Painting, Banquets, Teaching, Art Education, Visual Arts, Art History, Fine Art, Contemporary Art, Fine Art Photography

Education
Claremont Graduate University   2008 — 2010
Master of Fine Arts (MFA), Fine/Studio Arts, General

Temple University   1998 — 2002
Bachelor of Fine Arts (BFA), Painting

Experience
Sheraton Suites Columbus  June 2015 - Present
Sheraton   July 2010 - Present

Skills
Hospitality Management, Outdoor Education, Hotel Management, Hospitality Industry, Micros, Rooms Division, Front Office, Hotels, Banquets, Revenue Analysis, Food & Beverage, Hospitality, Property Management..., Catering, Fine Dining, Restaurants, Menu Development

Education
Columbus State   2006 — 2007
Associate's degree, Hospitality Management

Hocking College   1999 — 2002
Associate's degree, Natural and Historical Interpretation

Experience
Sheraton Hotels & Resorts  July 2015 - Present
Sheraton   June 2015 - August 2015
Macy's  November 2013 - January 2014
Chinese-American Planning Council  July 2013 - August 2013

Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Management, Social Media, MICROS, InDesign, ISAC

Education
CUNY New York City College of Technology
Bachelor’s Degree, Hospitality Administration/Management

Queens College