Experience
Springleaf Financial Services   May 2011 - Present
Verizon Wireless  September 2008 - May 2011
Verizon Wireless  2008 - 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Banking, Insurance, Sales, Time Management, Financial Analysis, Team Building

Education
Rock Valley College

Experience
Northwestern Mutual  August 2012 - Present
Mary Kay Independent Business Owner  January 2011 - January 2014
Springleaf Financial Services   August 2007 - March 2012

Skills
Management, Facials, Beauty, Advertising, Money Management, Retail Banking, Sales, Skin Care, color application, Securities, Permanent Life Insurance, Term Life Insurance, Loan Origination, Loan Servicing, Collections, Customer Service, Beauty Industry, Loans, Small Business

Education
Shippensburg University of Pennsylvania   2003 — 2007
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)

Northern Lehigh   2000 — 2003
General Diploma, 4.32/4.0

Experience
Springleaf Financial Services   Associate Director and Sr. Compliance Monitoring AdministratorSpringleaf Financial ServicesApril 1982 - Present

Skills
Loans, Insurance, Credit Analysis, Mortgage Lending, Credit, Risk Management, Financial Services, Investments, Finance, Financial Analysis, Credit Risk, Financial Risk, Portfolio Management, Banking, Relationship Management

Education
State University of New York College at Buffalo
Bachelor's Degree

Experience
Tiger Detectors   June 2012 - Present
City of Virginia Beach  November 2011 - Present
Elite Marketing, Inc   September 2012 - October 2013
Springleaf Financial Services   March 2012 - August 2012
P.F. Chang's China Bistro   July 2011 - April 2012

Skills
Microsoft Office, Microsoft Excel, Customer Service, Strategic Planning, Microsoft Word, Continuous Improvement, Team Building, Inspection, PowerPoint, Inventory Management, Budgets, Negotiation, Quality Assurance, Project Management, Management, Project Planning, Change Management, Sales, Marketing

Education
Radford University - College of Business and Economics   2009 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General

Tidewater Community College   2006 — 2008

Experience
Springleaf Financial Services   February 2000 - Present
Taco Bell  March 1991 - July 1999
Federated Department Stores  August 1985 - February 1991

Skills
Employee Relations, Talent Management, Performance Management, Talent Acquisition, Hiring, Recruiting, Training, Human Resources, Management, Team Building, Succession Planning, Onboarding, Leadership, Interviews, Organizational...

Education
The Ohio State University
Bachelor's Degree, Business Administration

Experience
Preservation Housing Management  November 2011 - Present
Preservation Management, Inc.   November 2011 - Present
Preservation Management, Inc  2011 - 2013
Springleaf Financial Services   February 2009 - November 2011

Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Social Services, Social Skills, People Skills, Inspiring People, Empowerment, Empathy, Community Outreach, Nonprofits, Administration, Data Entry, Affordable Housing, Program Management, Service Coordination, Volunteer Management, Supervisory Skills, Elder Care, Yardi

Education
Southern Illinois University, Carbondale   2004 — 2008
Bachelor of Science (BS), Social Work

Rend Lake College   2004 — 2006
Associate of Arts and Sciences (A.A.S.), Athletic Training/Trainer

Experience
Porter County Education Services  September 2015 - Present
Springleaf Financial Services   July 2015 - September 2015
LIDS Sports Group  October 2014 - July 2015
Indiana Dawgz AAU   2014 - 2015
Summer Basketball Camps   June 2005 - July 2014
Valparaiso University  August 2010 - June 2014
Ancilla College  September 2004 - June 2010
Follett Higher Education Group  April 2003 - March 2005
McCutcheon High School  November 2002 - February 2004
Community and Family Resource Center  December 2001 - December 2002

Skills
Sports, Teaching, Public Speaking, Higher Education, Customer Service, Sports Management, Event Planning, Research, Facebook, Social Media, PowerPoint, Microsoft Office, Microsoft Excel, Leadership, Fundraising, Coaching, Team Building

Education
Valparaiso University
Master's degree, Sports Administration

Tennessee Wesleyan College
Bachelor's Degree, Physical Education/Health

Experience
Aflac  November 2013 - Present
Springleaf Financial Services   February 1978 - September 2013

Education
Southside Virginia Community College
Associate of Science (AS), General Studies

Experience
Springleaf Financial Services   August 2013 - Present
LaborWorks Industrial Staffing  February 2013 - July 2013
Crowne Plaza® Hotels & Resorts   June 2009 - February 2013
The Mobile Solution (T-Mobile)   August 2008 - June 2009

Skills
Proficient with..., Video and Audio..., Decision making &..., Accuracy and attention..., Project Management, Leadership, Sales, Nonprofits, Research, Time Management, Customer Service, Public Speaking, Microsoft Office, Event Planning, Strategic Planning, Training, Microsoft Excel, PowerPoint, Management, Fundraising, Microsoft Word, Social Media, Team Leadership, Recruiting, Payroll, Hospitality, Social Networking, Human Resources, Event Management, Business Development, Direct Sales, Marketing

Education
University of Washington   2011 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies, Education Minor

University of Washington   2011 — 2012
Bachelor of Arts (B.A.), Society, Ethics, & Human Behavior

Shoreline Community College   2008 — 2011
Associate of Arts (A.A.), Mass Communication

Experience
Springleaf Financial Services   June 2014 - Present
Wells Fargo  February 2013 - June 2014
Wells Fargo  May 2011 - February 2013
Cornerstone  May 2009 - December 2010
Cornerstone  March 2008 - May 2009

Skills
Sales Management, Financial Analysis, Credit Analysis, Sales, Customer Service, Team Leadership, Project Management, Analysis, Process Improvement, Credit, Loans, Customer Satisfaction

Education
University of Kansas   2003 — 2007
Bachelor of Science (B.S.), Business Finance

Consortium Institute of Management and Business Analysis

Experience
Springleaf Financial Services   May 2015 - Present
Great Clips  June 2011 - Present

Skills
Customer Service, Retail, Cosmetology, Hair Care, Microsoft Word, Sales, Time Management, Beauty Industry, Hair Cutting, Merchandising, Inventory Management, Social Media Marketing, Styling, Stylists, Social Networking, Training, Salons, Leadership, Event Planning, Customer Satisfaction, Public Relations, Management, PowerPoint

Education
University of South Carolina Upstate   2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Spartanburg Methodist College   2011 — 2013
Associate of Arts (A.A.)

Experience
Jumio Inc.  March 2014 - Present
eMaint Enterprises  January 2013 - February 2014
Robert Half Technology  October 2012 - January 2013
Cybersource, a Visa company  November 2011 - September 2012
Springleaf Financial Services   July 2011 - November 2011
TD  December 2007 - September 2009

Skills
Merchant Services, Payments, Payment Card Processing, SaaS, New Business Development, Credit Cards, Salesforce.com, E-commerce, Electronic Payments, E-payments, Solution Selling, Credit, Financial Analysis, Insurance, PCI DSS, Payment Gateways, Financial Services, Credit Analysis, Banking, Finance, MySpace, Facebook, Contract Negotiation, Selling, Account Management, Lead Generation, Business Development, Sales, Mobile Devices, Enterprise Software

Education
Richard Stockton College of New Jersey   2007 — 2011
Bachelor of Science (BS), International Business

Experience
Springleaf Financial Services   March 1999 - Present
Finish Line  June 1995 - March 1999

Education
Shippensburg University of Pennsylvania
Bachelor of Science, Business Administration

Experience
Lowe's Companies, Inc.   January 2015 - Present
SunGard Consulting Services  May 2013 - October 2014
Pontoon Solutions  November 2012 - May 2013
Springleaf Financial Services   August 2011 - October 2012
Wegmans Food Markets  March 2009 - June 2012
Wachovia, A Wells Fargo Company  February 2007 - July 2011
Wachovia Bank  June 2005 - February 2007
Kohl's Department Store  June 2003 - November 2004

Skills
Banking, Customer Service, Microsoft Office, Loans, Consumer Lending, SharePoint, Fieldglass, Customer Satisfaction, Outlook, Notary Public, Behavioral Interviewing, Life & Annuities License, Planview, Executive..., Auditing, Travel Arrangements, Expense Reports, Office Management, Coaching / Mentoring

Education
Syracuse University   2000 — 2003
BS

Syracuse University - Martin J. Whitman School of Management   2000 — 2003
BS

Fayetteville-Manilus HS   1994 — 1998

Experience
Springleaf Financial Services   March 2015 - Present
Herald Progress   November 2014 - January 2015
Northern Neck News   August 2009 - November 2014
Ourisman Rockmont Chevrolet  March 2007 - January 2008
Jim Koons Automotive Companies  June 2005 - March 2007

Skills
Customer Satisfaction, Automotive, Customer Retention, Customer Service, Sales, Automobile, Profit, Vehicles, Sales Management, Retail, Inventory Management, Reynolds & Reynolds, Advertising, Account Management, Marketing, Negotiation, Social Media Marketing, Salesforce.com, Microsoft Office, Team Building, Newspapers, Sales Operations, Sales Presentations, Marketing Strategy, Marke, Marketing Communications, Social Me, Strategic Planning, Marketing St, Selling, New Business Development, Online Advertising, Entrepreneurship, Advertising Sales, Digital Marketing, Direct Marketing, Public Relations, Cold Calling, Digital Media, Lead Generation, SEO, Social Media, Blogging, Email Marketing, Media Planning

Education
Rappahannock Community College   2008 — 2009

Connecticut School of Broadcasting   2002 — 2003
Broadcasting, Radio and Television Broadcasting Technology/Technician

Experience
Rusty Wallace Chevrolet   October 2012 - Present
Springleaf Financial Services   September 2006 - October 2012
Dutch Valley Baptist Church   November 2006 - April 2008
Webb School of Knoxville  January 2003 - September 2006
Liberty Baptist Church  June 2001 - November 2002
Washington Mutual Finance  July 1998 - January 2001
American General Finance  July 1992 - July 1998

Skills
Public Speaking, Microsoft Excel, Customer Service, Leadership, Microsoft Word, Microsoft Office, Event Planning, Team Building, Strategic Planning, Team Leadership, Sales, Budgets, Investments, Outlook, PowerPoint, Negotiation, Managerial Finance, Event Management, Teaching, Photoshop, Social Media Marketing, Sales Management, Customer Satisfaction, Account Management, New Business Development, Process Scheduler, Business Planning, Retail, Coaching, Purchasing, Marketing, Small Business

Education
Crown College- Powell TN   2003 — 2006
Pastoral Ministry

Landmark Baptist College   2002 — 2002
Pastoral Ministry

Southeastern Baptist College   2001 — 2001
Pastoral Ministry

J. Daniel Schroeder Real Estate Education Company   1996 — 1996
LA- 724, LICENSED APPRAISER

The University of Southern Mississippi   1991 — 1992
Accounting

Jones County Junior College   1989 — 1991
Accounting

Southwest Community College   1989 — 1989
Accounting

Experience
Southeast Financial Credit Union  June 2014 - Present
Springleaf Financial Services   June 2011 - May 2014

Skills
Sales, Microsoft Excel, Facebook

Education
Tennessee State University   2015 — 2015
Accelerated Master of Business Administration (M.B.A.)

Tennessee State University   2007 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.6

Experience
Springleaf Financial Services   January 2014 - Present
MarketLauncher, Inc.   October 2011 - January 2014
Vanguard  September 2008 - June 2010
Bank of America  February 2005 - May 2006

Skills
Marketing Strategy, Direct Marketing, Strategic Partnerships, Product Marketing, Business Development, Lead Generation, Strategy, Social Media Marketing, B2B Marketing, Account Management, Sales Management, Project Management, Recruiting, Onboarding, Startup Marketing, Database Marketing, Customer Service, Loss Prevention..., People Development, Client Development, Relationship Management, P&L Responsibility, Vendor Management, Data Analysis

Education
Southern Methodist University
B.A., Spanish

Archmere Academy

Experience
Springleaf Financial Services   May 2015 - Present
Enterprise Rent-A-Car  September 2013 - May 2015
Office Max  December 2011 - September 2013

Skills
Retail, Merchandising, Visual Merchandising, Store Management, Retail Sales, Loss Prevention, Sales, Customer Service, Store Operations, Inventory Management, Planograms, Profit, Time Management, Data Entry, PowerPoint

Education
Southern Illinois University, Edwardsville   2011 — 2015
Bachelor of Business Administration (BBA), Finance, General, 2.95GPA

Experience
Brown Edwards  December 2014 - Present
Darden Restaurants  August 2010 - Present
A  May 2015 - August 2015
Springleaf Financial Services   October 2014 - January 2015
Norwegian Cruise Line  May 2013 - September 2013
Radford Chamber Of Commerce  September 2012 - December 2012

Skills
Leadership, Microsoft Excel, PowerPoint, QuickBooks, Time Management, Marketing, Customer Service, Financial Analysis, Accounting, Social Networking, Social Media, Budgets, Public Speaking, Microsoft Office, Microsoft Word

Education
Radford University   2009 — 2015
Bachelor of Business Administration, Accounting

Contemporary Dance, Radford University   2009 — 2015
Bachelor of Art

Experience
Mariner Finance  October 2013 - September 2014
Springleaf Financial Services   August 2006 - September 2013

Skills
Loans, Credit, Mortgage Lending, Credit Analysis, Customer Service, Underwriting, Financial Analysis, Consumer Lending, Loan Origination, Microsoft Excel, Finance, Branch Management, Loan Servicing, Small Business Lending, Mortgage Banking

Education
Shippensburg University of Pennsylvania   2002 — 2006
Bachelor's degree, Biology, General

Experience
Springleaf Financial Services   September 2015 - Present
Springleaf Financial Services   November 2014 - September 2015
Trean Reinsurance Services  September 2013 - November 2014
Prudential Financial  April 2012 - September 2013
Guy Carpenter & Company, LLC   November 2005 - April 2012
Ajilon  2005 - 2005
Wells Fargo Financial  2003 - 2005
AmeriCredit  2001 - 2003
Chrysler Financial  1995 - 2001

Skills
Banking, Strategic Planning, Credit Analysis, Risk Management, Reinsurance, Insurance, Property & Casualty..., Underwriting, Loans, Financial Analysis, Relationship Management, Portfolio Management, Process Improvement, Credit, New Business Development, Financial Risk, Accounting

Education
Saint Mary's University of Minnesota   1997 — 1999
MA, International Business

Saint Mary's University of Minnesota   1991 — 1995
Bachelor of Arts (B.A.), International Business

Totino Grace

Experience
Springleaf Financial Services   June 2015 - Present
OpinionLab  November 2013 - June 2015
Sittercity  April 2012 - November 2013
Guardian Group  February 2012 - June 2012
Sony Computer Entertainment Europe  August 2010 - February 2012
Sony Computer Entertainment Europe  May 2009 - August 2010
Sony Computer Entertainment Europe  August 2008 - May 2009
Washington University School of Medicine  January 2001 - July 2008
Self-Employed  December 2007 - June 2008
Pyramid Technology Group   April 2000 - January 2001

Skills
Amazon Web Services..., DevOps, Ruby, Agile Methodologies, Management, ElasticSearch, Ruby on Rails, Software Development, Linux, Continuous Delivery, System Monitoring, Leadership, Chef, Nginx

Education
Washington University in St. Louis   2005 — 2007
BSc, Information Management

Saint Louis University   1993 — 1997
BSc, Social Work

Experience
Synovus Securities,Inc.   April 2011 - Present
Thrivent Financial  September 2008 - April 2011
Mass Mutual (Capstone Financial Partners)   November 2007 - September 2008
Thrivent Financial  October 2002 - November 2007
Springleaf Financial Services   February 1997 - October 2002

Skills
Wealth Planning..., Retirement Planning, Estate Planning, Life Insurance, Fixed Annuities, Insurance, Strategic Financial..., Financial Services, Asset Allocation, Cash Flow Forecasting, Securities, Risk Management, IRAs, 401k, Trusts, College Education..., Long Term Care Insurance, Disability Insurance, Succession Planning, Investments, Mutual Funds, Family Wealth Transfer, Financial Planning

Education
University of Alabama   2005 — 2007
Master’s Degree, Family Financial Planning and Counseling

Shorter University   1995 — 2000
Bachelor’s Degree, Management

Experience
ERA First Advantage Realty, Inc.   March 2014 - Present
Cedar Creek Capital   July 2013 - Present
NPR Capital Mortgage Consulting   2012 - Present
American General Finance  October 1987 - November 2011
American General Finance  2009 - 2011
Springleaf Financial Services   1987 - 2011
American General Finance  1995 - 2008

Skills
Mortgage Lending, Loss Mitigation, Loans, Mortgage Banking, Loan Origination, Credit, Underwriting, Residential Mortgages, Portfolio Management, Credit Analysis, Sales Management, Foreclosures, Data Analysis, Financial Analysis, Financial Modeling, Strategic Partnerships, Meditation, Banking, Financial Services, Relationship Management, Finance, Analysis, Capital Markets, Executive Management, Business Analysis, Credit Cards, Strategic Financial..., Business Development, Sales, Investment Properties, Valuation, Mortgage Servicing, Mergers & Acquisitions, Due Diligence, Asset Management, Loan Servicing, Real Estate, Leadership, Commercial Lending, Funding, FHA, Training, Management, Consumer Lending, Refinance, Financial Structuring, Credit Risk, Commercial Mortgages, Real Estate Financing, Risk Management

Education
Southern Illinois University, Carbondale   1985 — 1987
BS

Experience
Nationstar Mortgage  October 2014 - Present
Springleaf Financial Services   June 2013 - October 2014
GMAC ResCap  January 2009 - June 2013
Ancillary Management Group   October 2007 - January 2009
Bank of America  March 2006 - October 2007

Skills
Banking, Credit, Credit Risk, Financial Analysis, Loan Origination, Loans, Mortgage Lending, Mortgage Servicing, Portfolio Management, Risk Management, Credit Analysis, Management, Customer Service

Education
The University of Texas at Arlington   2001 — 2005
Bachelor of Business Administration (B.B.A.), Finance

Experience
Springleaf Financial Services   October 2014 - Present
Shelter Mortgage  February 2005 - April 2014
Guaranty Bank FSB  December 2001 - December 2004
Homecomings Financial  February 1997 - December 2001
Knutson Mortgage  July 1995 - February 1997
Macy's  June 1992 - March 1993

Skills
Underwriting, Financial Analysis, Loans, Credit Analysis, Finance, Banking, Risk Management, Loan Origination, Refinance, Investment Properties, Retail Banking, Mortgage Lending, Mortgage Banking, Residential Mortgages, FHA, VA loans

Education
University of St. Thomas   1998 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General

Saint John's University   1986 — 1990
Bachelor of Applied Science (B.A.Sc.), Sociology

Experience
Nationstar Mortgage  April 2015 - Present
Nationstar Mortgage  October 2014 - Present
Springleaf Financial Services   February 2014 - Present
Citigroup  September 2011 - November 2013
Citi  September 2011 - March 2012
Citi  September 2010 - September 2011

Skills
Quality Assurance, Process Improvement, Software Documentation, Risk Management, Banking, Analysis, Management, Call Centers, Team Leadership, Business Analysis, Coaching, Business Process, Data Analysis, Training, Leadership, System Testing, Credit Cards, Mortgage Servicing, SharePoint, Business Strategy, Mortgage Lending, Credit, Financial Services, Loans, Customer Service, Portfolio Management, Microsoft Office, Financial Analysis, Financial Risk, Project Management, Mortgage Banking, Access, Relationship Management, Strategic Planning, Business Process..., Requirements Analysis, Executive Management, Loss Mitigation, Finance, SQL Server Management..., SQL, Databases

Education
Tarrant County College   2004 — 2005
Personal Computer Support, Computer and Information Sciences and Support Services

Experience
Houston Metropolitan Federal Credit Union   June 2015 - Present
Four Seasons Hotels and Resorts  July 2014 - April 2015
Springleaf Financial Services   October 2013 - May 2014
Ramada Plaza St. Louis Downtown   June 2013 - August 2013
H20 Marketing Group LLC.   June 2011 - May 2013
NARS - Cape Girardeau, MOSummer 2011   May 2011 - August 2011
Enterprise Rent-A-Car  May 2010 - August 2010

Skills
Photography, Microsoft Office, Excel, Word, Creative Writing, Customer Service, Direct Sales, Organizing, Strategic Communications, Crisis Communications, Teamwork, Team Leadership, Microsoft Excel, Microsoft Word, Budgets, Research, Accounting, Call Centers, Entrepreneurship, Analysis, Time Management, Invoicing, Leadership, Data Entry, Interviews, PowerPoint, Financial Reporting, Account Management, Critical Thinking, Event Management, Bookkeeping, Process Scheduler, Administration, Telephone Skills, Marketing, Team Building, Finance, Accounts Payable, Financial Analysis, QuickBooks, Accounts Receivable, Outlook, Access, Sales, Leadership Development, Financial Accounting, Social Media, Auditing, Social Media Marketing, Facebook

Education
Texas Southern University   2015 — 2016
Executive Master's, Public Administration

Southeast Missouri State University   2008 — 2014
Bachelor of Science, Business Administration; Accounting

Experience
Sprint  July 2014 - Present
ACSI  February 2014 - June 2014
Regional Management Corp.  December 2011 - February 2014
The Tennessee Credit Union  2010 - 2011
Springleaf Financial Services   2005 - 2010

Skills
Credit Analysis, Management, Microsoft Office, Sales, Collections, Skip Tracing, Mortgage Lending, Underwriting, Communication, Marketing, Delegation, Customer Service, Call Centers, Loans, Credit Cards, Employee Training, Credit, Hiring, Banking, Retail, Leadership

Education
Middle Tennessee State University   2015 — 2017
Bachelor’s Degree, Liberal Arts and Sciences/Liberal Studies

Volunteer State Community College   2015 — 2015
Associate’s Degree, University Studies

SAE Institute of Technology-Nashville   2004 — 2004
Diploma, Recording Arts Technology/Technician

Experience
Springleaf Financial Services   May 2015 - Present
AT&T  November 2008 - May 2015

Skills
Customer Service, Direct Sales, Mobile Devices, Sales, Telecommunications, Wireless, Managed Services, Solution Selling, Customer Experience, Customer Satisfaction

Education
Shawnee State University

Experience
Springleaf Financial Services   June 2015 - Present
Springleaf Financial Services   January 2010 - June 2015
Springleaf Financial Services   December 2005 - January 2010

Skills
Credit, Loans, Mortgage Lending, Loss Mitigation, Credit Cards, Banking, Portfolio Management, Financial Analysis, Risk Management, Call Centers, Customer Service, Credit Analysis, Process Improvement, Team Building, Microsoft Excel, Leadership, Mortgage Servicing, Loan Servicing

Education
Southern Illinois University, Carbondale   2000 — 2002
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services

Wabash Valley College   1998 — 2000
Associate's degree, Marketing/Mid Management

Experience
Springleaf Financial Services   March 2015 - Present
Citi Group Financial Co  May 2014 - March 2015
Springleaf Financial Services   December 2011 - May 2014
Smiles of Spokane, Dr. Todd Rogers, D.D.S.   October 2008 - December 2011

Skills
Customer Service, Insurance, Life Insurance, Microsoft Word, Credit, Loans, Microsoft Excel, PowerPoint, Disability Insurance, Leadership, Microsoft Office, Software Documentation, Public Speaking, Health Insurance, Banking, Mortgage Servicing, Investments, Mortgage Lending, Research, Financial Analysis

Education
Spokane Community College   2007 — 2008
Applied associate of science, Dental assisting

Washington State University   1996 — 2000
Bachelor of science, Kinesiology

Experience
Centennial Bank – Your bank for generations.   November 2013 - Present
United San Antonio Federal Credit Union   February 2012 - November 2013
Springleaf Financial Services   June 2007 - February 2012
American General Financial Services  August 2003 - June 2007
American General Financial Services  August 2000 - August 2003

Skills
Customer Service, Mortgage Lending, Construction Loans, Consumer Lending, Mortgage Underwriting, Credit Analysis, Operations Management, Strategic Planning, Budgets, Collections, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Outlook

Education
St. Norbert College   1995 — 2000
Bachelor of Arts (B.A.), International Relations and Affairs

Experience
Springleaf Financial Services   July 2015 - Present
Traveler's Insurance  November 2011 - Present
AT&T Mobility  November 2010 - November 2011
GC Services  July 2007 - November 2010
Sunrise Community of TN, Inc.   December 2004 - July 2007

Skills
Sales, Customer Service, Leadership, Microsoft Office, Analysis, Process Improvement, Telecommunications, Sales Management, Public Speaking, Vendor Management, Customer Retention, Microsoft Excel, Call Centers, Sales Process, Business Analysis, Teamwork, Direct Sales, Customer Satisfaction, Sales Operations

Education
Tennessee Technological University   2001 — 2003

Pellissippi State Community College
Business Administration and Management, General

Experience
Springleaf Financial Services   November 2014 - Present
Arapahoe Credit Union  September 2013 - November 2014
Arapahoe Credit Union  April 2012 - September 2013
Wells Fargo  November 2010 - April 2012
Wells Fargo  February 2010 - November 2010

Skills
Credit, Consumer Lending, Banking, Retail Banking, Credit Analysis, Underwriting, Customer Service, Call Centers, Financial Analysis, Branch Banking, Small Business Lending, Mortgage Lending, Outlook, Cross Selling, Loans

Education
St. Cloud State University   2005 — 2008
Bachelor of Science (B.S.), Communication, General

Experience
Toyota of Dallas  2015 - Present
Single Source, Inc.   December 2013 - May 2015
Springleaf Financial Services   June 2013 - August 2013
Wingspan Portfolio Advisors  August 2012 - June 2013
American Home Mortgage Servicing  November 2011 - May 2012
MetLife Home Loans  November 2007 - November 2011
EMC Mortgage  2001 - 2006

Skills
Mortgage Servicing, Loan Servicing, Default, Call Center, FHA, PeopleSoft, Visio, Training, Operations Management, Customer Service, Coaching, Management, Outlook, Quality Assurance, Lotus Notes, Team Leadership, Leadership Development, Loss Mitigation

Education
The University of Texas at Arlington

Experience
Yoh, A Day & Zimmermann Company   October 2013 - Present
Robert Half Technology  February 2012 - October 2013
Springleaf Financial Services   February 2008 - February 2012

Skills
Direct Sales, Recruitment Technology, Management, Project Management, Integration, Performance Management, Analysis, Temporary Placement, Sourcing, Information Technology, Internet Recruiting, Staffing Services, Software Development, Temporary Staffing

Education
Saint Joseph's University   2001 — 2005
Bachleors in Marketing, Marketing

st joseph

st joseph

st joseph highschoo;

Experience
Springleaf Financial Services   March 2015 - Present
TMX Finance  October 2014 - March 2015
Phi Iota Alpha Fraternity, Inc.   October 2013 - February 2015
Republic Finance  March 2014 - September 2014
Olive Garden  October 2013 - March 2014
Dunkin Donuts  May 2012 - September 2013
Phi Iota Alpha Fraternity, Inc.   December 2012 - May 2013
Phi Iota Alpha Fraternity, Inc.   December 2011 - May 2012
U.S Soccer Federation  January 2011 - December 2011
The Grand Theater 14   May 2007 - August 2008

Skills
Spanish-speaking, Public Speaking, Politics, Microsoft Word, Technical Writing, PowerPoint, Microsoft Excel, Spanish-writing, Risk Management, English, Staff Development, Advertising, Event Planning, Public Relations, Program Management, Spanish, Leadership, Microsoft Office, Customer Service, Time Management, Teamwork, Team Leadership

Education
University of South Carolina-Columbia   2010 — 2013
Bachelor of Arts (B.A.), Political Science and Government

Spartanburg Methodist College   2008 — 2010
Associate of Science (A.S.), Science

Experience
Old National Bank  July 2013 - Present
Old National Bank  July 2011 - July 2013
Integra Bank  September 2009 - July 2011
Springleaf Financial Services   April 2007 - June 2009

Skills
Management, Consumer Lending, Real Estate Lending, Sales Management, Loans, Banking, Mortgage Lending, Lines Of Credit, Commercial Banking, Credit Analysis, Credit, Commercial Lending, Commercial Mortgages, Small Business Lending, Loan Origination, Portfolio Management, Cross Selling, Retail Banking, Credit Risk, Branch Management, Customer Service

Education
Southern Illinois University, Carbondale   2000 — 2002
Bachelor's degree, Business Management, General

Rend Lake College   1998 — 2000
Associate's degree, Business Administration and Management, General

Experience
Springleaf Financial Services   June 2014 - Present
HR Solutions, Inc, an OI Partner - Evansville, IN   July 2007 - June 2014
Yellow Book USA  December 2006 - July 2007
Federal Assembly   June 2006 - November 2006
Tri-State Recruiting Firm   May 2000 - June 2006
Pro Plastics Equipment   August 1995 - February 2000
Conair Jetro / Gatto   February 1994 - August 1995
APV Chemical Machinery Inc, Baker Perkins   January 1987 - February 1994
APV Chemical Machinery Inc, Baker Perkins   January 1990 - August 1992
APV Chemical Machinery Inc, Baker Perkins   January 1987 - August 1990

Skills
Marketing, Advertising, Human Resources, Accounting, Sales, Talent Management, HRIS, Leadership, Recruiting, Training, Sales Management, Interviews, Coaching, Strategy, Employee Benefits, CRM, Leadership Development, Team Building, Sourcing, Time Management, Customer Service, Program Management, Talent Acquisition, Deferred Compensation, Hiring, Public Speaking, Process Improvement, Career Counseling, Executive Search, Networking, Temporary Placement, Applicant Tracking..., Employee Relations, Cold Calling, Start-ups, Account Management, Event Planning, Benefits Administration, Customer Retention, Employee Training, Budgets, Competitive Analysis, Performance Management, Screening, HR Consulting, Market Research, Sales Operations, Payroll, Management, Marketing Communications

Education
Saginaw Valley State University - College of Business and Management   1984 — 1986
MBA Courses

The King's College   1975 — 1979
Bachelor of Arts, Biology; Organic Chemistry and Physical Chemistry

Experience
Addison Group  January 2014 - Present
Norlem Technology Consulting   August 2014 - December 2014
Addison Group  June 2013 - July 2014
Springleaf Financial Services   January 2010 - June 2013
Dell  January 2007 - January 2009
Dell Financial Services  April 2004 - December 2006
Dell  February 2003 - April 2004

Skills
Credit, Call Centers, Management, Loans, Sales, Finance, Underwriting, Project Management, Financial Services, Sales Management, Accounts Payable, Auditing, Call Center, Operations Management, Mortgage Lending, Cross-functional Team..., Team Building, Team Leadership, Mortgage Servicing, Consumer Financing, Fraud Detection, Online Fraud, Strategic Planning, Process Improvement, Lead Generation, Team Management, Business Development

Education
Texas State University-San Marcos   1999 — 2004

Experience
Springleaf Financial Services   July 2015 - Present
Consumer Financial Protection Bureau  May 2012 - June 2015
Olm Capital   August 2009 - May 2012
RidgeWorth Investments  June 2007 - August 2009
Jefferies & Company  May 2005 - June 2007
Prudential Equity Group  April 2004 - May 2005
Mckee and Schalka Real Estate Consulting   September 2003 - April 2004

Skills
Asset Management, Valuation, Financial Modeling, Equities, Portfolio Management, Financial Analysis, Equity Research, Bloomberg, Series 7, Excel, Hedge Funds, Financial Markets, Financial Regulation, Financial Services, Finance

Education
The Johns Hopkins University   1999 — 2003
BA, Economics

Experience
Nationstar Mortgage  October 2014 - Present
Springleaf Financial Services   October 2013 - October 2014
Ocwen Loan Servicing, LLC  June 2011 - October 2013
GMAC Mortgage  October 2008 - June 2011
Hudson & Marshall  October 2002 - February 2008
Associates/CitiGroup/PRERS   2000 - 2002

Skills
Investments, Asset Management, Real Estate, Mortgage Lending, Portfolio Management, Real Estate Economics, Credit Analysis, Underwriting, Valuation, Risk Management, Loan Origination, Negotiation, Real Estate Development, Finance, REO, Residential Mortgages, Credit, Financial Modeling, FHA, Refinance, Loans, Foreclosures, Financial Analysis, Leases, Real Estate Transactions, Due Diligence, Commercial Real Estate, Mortgage Banking, Banking, Disposition, Investment Properties, Loss Mitigation

Education
Texas Tech University   1994 — 1999
BBA, Marketing

Experience
Springleaf Financial Services   January 2011 - Present
American General Finance  August 2007 - January 2011

Skills
Consumer Lending

Education
Southern New Hampshire University

Experience
Springleaf Financial Services   October 2014 - Present
Bank of America  August 2012 - October 2014
Automated Financial Systems, Inc. (AFS)   September 2010 - August 2012
Wells Fargo Auto Finance  August 2004 - September 2010
The Vanguard Group  August 1993 - August 2004

Skills
SAS, SQL, Business Analysis, Analytics, Credit Risk, Data Analysis, Microsoft Excel, SDLC, Strategy

Education
Temple University - Fox School of Business and Management   1988 — 1993
BBA, Finance, Risk Managment and Insurance, Marketing

Experience
Gerard A. Nieters   August 2012 - Present
Springleaf Financial Services   November 1995 - August 2012
Mercantile Bank  October 1990 - November 1995

Education
Saint Louis University School of Law   1984 — 1987
JD/MBA, Law/Business

Experience
Springleaf Financial Services   July 2014 - Present
Power Cork Marketing, LLC   May 2014 - Present
National Walleye Tour   April 2013 - Present
TruStone Financial  August 2013 - July 2014
Capital One 360  April 2011 - July 2013
Capital One 360  January 2013 - May 2013
Capital One 360  April 2012 - October 2012
Capital One 360  March 2008 - March 2011
St. Cloud Downtown Council  February 2007 - May 2007

Skills
Customer Experience, Sales Management, Mortgage Lending, Time Management, Project Management, Management, Advertising, Sales, Net Promoter Score, Brand Management, Coaching, Credit Reports, Marketing, Training, Fishing, Banking, Loans

Education
St. Cloud State University   2004 — 2008
Bachelor's, Marketing and Business Law

Experience
Springleaf Financial Services   April 2004 - December 2013
GZK Restraurant Systems   May 2001 - February 2004

Skills
Financial Analysis, Sales, Customer Service

Education
The University of Findlay   2001 — 2002
MBA, Business Management

The University of Findlay   1996 — 2000
BS, Entreneurship & Marketing

Brookville High School

Experience
SunTrust Bank  July 2014 - Present
Springleaf Financial Services   April 2014 - July 2014
Bank of America  December 2012 - April 2014
Fannie Mae  October 2011 - December 2012
Light House Consulting, LLC   May 2006 - October 2010
Light House Consulting, LLC   May 2006 - March 2010
Saxon Capital Inc   May 1998 - March 2005
Wachovia National Bank  October 1994 - March 1997

Skills
Credit, Refinance, Portfolio Management, Mortgage Lending, Risk Management, Banking, Loans, Team Building, Leadership, Business Development, Credit Risk, Finance, Loan Origination, Credit Analysis, FHA, Underwriting, Strategic Planning, Budgets, Analysis, Training, Mortgage Banking, Financial Risk, Consumer Lending, Management, Residential Mortgages, Executive Management

Education
Roanoke College   1984 — 1988
BBA, Finance

Roanoke College   1984 — 1988
Bachelor, Business Administration

Experience
Farm Fresh  March 2014 - April 2015
Southern Chic Trading   May 2013 - September 2014
Sumner Group Inc.  September 2008 - July 2013
Springleaf Financial Services   2007 - 2008
John A. Logan College  April 2002 - September 2007
Conseco Finance Service Corp  1999 - 2000
Conseco Finance Service Corp  1998 - 1999
Springleaf Financial Services   1997 - 1998
Springleaf Financial Services   July 1990 - January 1997
SKC Enterprises, Inc dba Rent One  July 1987 - April 1990

Skills
Loans, Mortgage Lending, Real Estate, Consumer Lending, Underwriting, Finance, Loan Origination, Mortgage Banking, Business Development, Training, Credit, Management, Budgets, Sales, Foreclosures, Credit Analysis, Refinance, Sales Management, Leadership, Financial Analysis

Education
Southern Illinois University, Carbondale   1986 — 1989
B.S., FINANCE

John A Logan College   1984 — 1986
A.S., Business Administration and Accounting

Experience
Mariner Finance  August 2012 - Present
Springleaf Financial Services   April 2006 - August 2012
Springleaf Financial Services   May 1995 - April 2006
Springleaf Financial Services   June 1994 - May 1995

Skills
Credit, Loans, Risk Management, Compliance, Underwriting, Leadership Development, Training & Development, Loss Mitigation, Debt Collection, Mortgage Lending, Personnel Development, Recruitment/Retention, Team Motivator, Call Center, Branch Management, District Management, Employee Training, Personal Development, Consumer Lending, Financial Services, Customer Service, Business Development, Retail Banking, Insurance, Credit Analysis, Loan Origination, Credit Risk, Banking, Relationship Management, Training, Call Centers

Education
State University of New York at Stony Brook   1991 — 1994
Business Management / Finance, Economics / Business Management

Experience
Springleaf Financial Services   February 2004 - Present

Skills
Mortgage Lending, Consumer Lending, Sales Management, Merchant Services

Education
Rowan University   1992 — 1996

Experience
State Farm  September 2014 - Present
Springleaf Financial Services   November 2012 - September 2014
Darden Restaurants  October 2007 - May 2012

Skills
Management, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Sales, Life Insurance, Disability Insurance, Employee Benefits, Long-term Care, Budgets, Strategic Financial..., Insurance, Leadership, Marketing

Education
Southeast Missouri State University   2007 — 2012
Marketing Sales Management

Experience
Springleaf Financial Services   February 2014 - Present
Sallie Mae  March 2009 - February 2014
Bank of America  June 2005 - March 2009
MBNA  December 1998 - June 2005

Skills
Loan Origination, Consumer Lending, Loans, Credit, Credit Analysis, Credit Cards, Underwriting, Credit Risk, Small Business Lending, Statistical Modeling, Risk Management, Risk, SAS, Reporting & Analysis, Portfolio Management, Relationship Management

Education
Shepherd University   1991 — 1995
BA, Psychology

Experience
Springleaf Financial Services   November 2014 - Present
Merrill Corporation - Legal Solutions  July 2014 - October 2014
Wells Fargo Home Mortgage  September 2012 - July 2014
Wells Fargo Home Mortgage  December 2011 - September 2012

Skills
Loans, Risk Management, Loan Origination, Business Analysis, Research, Remediation, Billing Systems, Oracle Applications

Education
Ripon College   2008 — 2011
Bachelor of Arts (B.A.), History

Experience
Springleaf Financial Services   February 2003 - Present

Skills
Customer Service, Consumer Lending, Life Insurance, Business Development, Credit, Microsoft Excel, Microsoft Word, Mortgage Lending

Education
SUNY Geneseo
Psychology

Experience
Springleaf Financial Services   October 2010 - February 2012
JPMorgan Chase  June 2009 - October 2010
American General Finance  May 2007 - May 2009

Skills
Series 6, Series 63, NMLS License, Life Insurance License, Notary Public, Underwriting, Personal Loans, Collections

Education
Saint John's University   2002 — 2006
Bachelor, Finance

Experience
Hitt Gaines, PC  July 2013 - Present
First Command Financial Planning  July 2012 - November 2012
Springleaf Financial Services   January 2012 - July 2012

Skills
Stocks, Bonds, Commodity Markets, Financial Planners, Microsoft Office, Underwriting, Loan Origination, Accounting

Education
Texas A&M University-Commerce   2007 — 2011
Bachelor of Business Administration (B.B.A.), Accounting and Finance

Experience
Springleaf Financial Services   December 2011 - Present

Education
Temple University   2004 — 2008
Bachelor of Science (B.S.)

Experience
One Exchange  September 2013 - Present
Havertys  December 2012 - September 2013
H&R Block  2009 - 2012
American National Bank of Texas  2006 - 2008
Springleaf Financial Services   2004 - 2006
AIG American General  1978 - 2004

Skills
General Ledger, Auditing, Due Diligence, Bookkeeping, Mortgage Lending, Payroll, Financial Reporting, Tax Returns, Income Tax, Journal Entries, Financial Statements, Financial Accounting, Financial Analysis, Sales Tax, Fixed Assets, Tax Advisory, Customer Service, Tax Research, Finance, Tax Accounting, Employee Benefits, Accruals, Bank Reconciliation, Financial Audits, Cash

Education
Richland Community College
Bookkeeping

Skyline high school
Graduate, Business Administration

Experience
Springleaf Financial Services   September 2014 - Present
Preferred Credit, Inc.   September 2013 - December 2014
Preferred Credit, Inc.   December 2012 - September 2013
US Air Force Reserve  2006 - 2013
T-Mobile  September 2011 - August 2012
EXPRESS  August 2007 - August 2010

Skills
Sales, Loans, Interest Calculation, Fixed Interest, Customer Service, Customer Satisfaction, Payment Systems, Risk Management, Budgets, Finance, Management, Training, Leadership, Team Leadership

Education
St. Cloud State University   2008 — 2014
Bachelor of Science (B.S.), Geological and Earth Sciences/Geosciences

Experience
Allstate  September 2013 - Present
Springleaf Financial Services   July 2012 - September 2013
CBS Television Distribution  September 2006 - November 2011
Lady Foot Locker  September 2005 - May 2006

Skills
Highly detail oriented, Learning Quickly, Highly motivated..., Customer Experience, Process Scheduler, Finance

Education
San Francisco State University   2001 — 2005
Bachelor's degree, Radio, Television, and Digital Communication

Skyline College