The Scooter Store
Industry: Company
DescriptionThe SCOOTER Store, Ltd. was a privately held provider of power mobility products, including power chairs and mobility scooters and related products and accessories, based in New Braunfels, Texas. The company served 48 U.S. states. Ceased operations: 2013 Headquarters: New Braunfels, Texas, United States Founded: 1991 Area served: United States of America Fate: Chapter 11, Title 11, United States Code Type of business: Privately held company
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The Scooter Store Employees
The Scooter Store July 2009 - April 2013
Waste Management June 2000 - April 2007
Carrizo Springs Junior High School August 1996 - June 1999
Skills
Inventory Control, Distribution Center..., Team Building, Process Improvement, Inventory Management, Training, Coaching, Customer Satisfaction, Call Centers, Sales, Customer Service, Microsoft Word, Leadership, Management, Time Management, Team Leadership, Operations Management, Employee Training, Cross-functional Team..., Performance Management, Account Management, Strategic Planning, Forecasting, Leadership Development, Sales Operations, Budgets, Hiring, P&L Management, Recruiting
Education
Sul Ross State University 1998 — 2000
Elementary Education
Southwest Texas Junior College 1995 — 1998
Associates Degree
Hyperion Biotechnology October 2011 - Present
Donna M Laux January 2004 - Present
The Scooter Store April 2008 - July 2011
Northside Hospital March 2002 - March 2008
Center for Endometriosis Care August 1991 - March 2005
Emory-Dunwoody Medical Center February 1995 - February 1998
Dun and Bradstreet Software July 1988 - August 1991
Management Science America July 1988 - August 1991
Nicolet Biomedical 1986 - 1988
Skills
Public Speaking, Writing, Healthcare, Marketing Strategy, Business Development, Women's Health, Budgets, Public Relations, Strategic Planning, Recruiting, Team Building, Customer Service, New Business Development, Marketing Communications, Project Management, Coaching, Research
Education
University of Wisconsin-Milwaukee
MA, English
Ripon College
Bachelor's degree, English
Moxie April 2015 - Present
Freelance Web Designer (Self-employed) January 2008 - Present
Philips February 2015 - April 2015
CVS Caremark Corporation July 2013 - November 2014
The Scooter Store June 2011 - March 2013
The Scooter Store January 2011 - November 2012
Gruene Acres Web Design January 2010 - January 2011
Caffeine Creative January 2009 - January 2010
Zachry Industrial, Inc. March 2008 - April 2009
Zachry Industrial January 2008 - January 2009
Skills
Customer Service, Team Building, Account Management, Sales, Troubleshooting, Call Center, HTML 5, CSS3, Photoshop, Illustrator, Microsoft Office, Microsoft Excel, Aptana, Dreamweaver, Web Design, Logo Design, Graphic Design, User Interface Design, Web Development, Website Development, Brand Developement, Business Cards, Web Graphics, Web Interface Design, Medical Devices, T-SQL, SharePoint, Visual Studio, Access, Access Database, Microsoft SQL Server, Call Centers
Education
San Antonio College 2006 — 2006
Business Administration and Management, General
Smithson Valley High School 2000 — 2004
COPsync, Inc. March 2013 - Present
The Scooter Store May 2011 - March 2013
The Scooter Store August 2010 - May 2011
The Scooter Store August 2008 - July 2010
Gunn Dodge June 2001 - June 2008
Skills
Software Documentation, Troubleshooting, Active Directory, Windows 7, Customer Satisfaction, Customer Service, Process Improvement, Windows, Microsoft SQL Server, Windows XP, Technical Support, Microsoft Office, Analysis, Cisco Technologies, Sales, XP, Account Management, System Administration, Visio, SharePoint, Call Centers, Change Management, Team Leadership, Windows XP Pro, Bomgar
Education
La Vernia High School
Palo Alto College
Universal Toyota April 2013 - January 2015
The Scooter Store September 2008 - February 2013
The Scooter Store September 2007 - February 2013
North Park Mazda January 2003 - September 2007
GUNN Nissan LLC 2007 - 2007
Red McCombs Toyota 2007 - 2007
Benson Honda/Mazda February 1997 - January 2003
Golden Corral November 1993 - December 1996
Education
ITT Technical Institute 1990 — 1991
CAD/CADD Drafting and/or Design Technology/Technician
San Antonio College 1988 — 1990
CAD/CADD Drafting and/or Design Technology/Technician
QTC Management/ Lockheed Martin Company July 2014 - Present
Catapult Staffing September 2013 - July 2014
Accenture July 2013 - September 2013
USAA May 2012 - November 2012
Hallmark College April 2012 - May 2012
The Scooter Store June 2009 - March 2012
Tormax Technologies November 2008 - June 2009
SWBC February 2007 - November 2008
STRIC July 2006 - February 2007
Camp Caribou May 2000 - October 2005
Skills
Customer Service, Sales, Human Resources, Microsoft Office, Sales Management, Management, Strategic Planning, New Business Development, Account Management, Sales Process, Team Building, Direct Sales, Full-life Cycle..., Sourcing, Permanent Staffing, Executive Staffing, Generalist Duties, Teamwork, Interviewing Skills, Conducting Interviews, Positive Team Player, Positive Personality, Positive Can-do Attitude, Talent Acquisition, Process Improvement, Coaching, Sales Operations, Training, Payroll, Hiring, Temporary Placement, Marketing, Temporary Staffing, PeopleSoft, Cold Calling, Call Centers, Interviews, Exceptional People...
Education
Texas A&M University 1999 — 2002
Business Administration
San Antonio College 1997 — 2002
Business Administration
United Allergy Services December 2013 - Present
The Scooter Store December 2003 - November 2013
Mountain Regional Family Medicine August 2001 - December 2003
Fresenius Medical Care December 1995 - July 2001
Skills
Revenue Cycle Management, Third Party Claims, Healthcare Management, Lean Six Sigma, EDI
Education
Purdue University 2013 — 2013
Green Belt, Lean Six Sigma, 97.88
University of the Incarnate Word 2004 — 2006
Master of Business Administration (M.B.A.), International Business, 3.75
Tusculum College 1990 — 1994
Business Administration and Management, General
State Farm 2014 - Present
New York Life Insurance Company June 2014 - November 2014
Improved Piping Products December 2012 - November 2013
The Scooter Store May 2012 - November 2012
UPS Sales February 2011 - May 2012
Texas Council on Family Violence May 2009 - August 2009
Moroch March 2008 - June 2008
Skills
Consultancy, Event Planning, Sales Management, Sales, Customer Service, Cold Calling, Microsoft Office, Marketing Communications, PowerPoint, Microsoft Excel, Event Management, Public Relations, Marketing, Trade Shows, Training, Account Management, Selling, Management, Team Leadership, Business Development, CRM, Customer Satisfaction, Direct Sales, Leadership, Marketing Strategy, Sales Operations, Strategic Planning, Negotiation
Education
St. Edward's University 2008 — 2009
Bachelor's, Communication
The University of Texas at Austin 2004 — 2008
Bachelor's degree, Communications
SWBC August 2014 - Present
MAXIMUS July 2012 - Present
The Scooter Store June 2010 - January 2012
The Scooter Store February 2009 - June 2010
USAA June 2007 - November 2008
AD Ideas Media April 2006 - June 2007
Kaycan August 2005 - April 2006
Staffing Solutions Enterprises April 2005 - July 2005
Skills
10 Key, Typing, Outlook, Lotus Notes, Microsoft Office, Microsoft Excel, Microsoft Word, Phone Etiquette
Education
Wayland Baptist University 2011 — 2013
Bachelor of Applied Science (BASc), Accounting
St Philip's College 2009 — 2010
Accounting and Business/Management
GE Oil & Gas April 2012 - Present
Advocare April 2012 - Present
Gold Canyon Candle March 2012 - Present
The Scooter Store February 2008 - September 2010
Triumphant Lutheran Church January 2008 - January 2010
The Scooter Store October 2007 - February 2008
Cal-Tex Protective Coatings, Inc. November 2006 - September 2007
Cal-Tex Protective November 2006 - September 2007
TexasWeddingMall.com / Texas Bridge Magazine 2005 - 2006
TexasWeddingMall.com / Texas Bridge Magazine 2004 - 2005
Skills
Customer Service, Microsoft Office, Training and Development, Employee Training, Onboarding, Leadership Development, Employee Relations, Coaching, Team Building, Training, Process Improvement, Sales, Performance Management, Team Leadership, Leadership, Project Planning, Employee Management, Talent Management, Talent Acquisition, Succession Planning, Human Resources, Time Management, Organizational..., Marketing, Management
Education
San Antonio College 1999 — 2003
Psychology & Forensics
Seguin High Shool
Brianti Collectables/ Independent consultant ADVOCARE November 2014 - Present
Midwest Communications WDWQ 102.7 FM November 2012 - October 2014
Rotech Healthcare March 2012 - November 2012
The Scooter Store October 2006 - July 2011
The Scooter Store October 2006 - July 2011
Lincare Holdings, Inc April 2006 - October 2006
Apria Healthcare December 2003 - April 2005
Skills
Healthcare, Medical Devices, Durable Medical..., Customer Service, Hospitals, Medical Sales, Medical Equipment, Team Building, Cardiology, Sales Management, Coaching, Sales, Sales Operations, Leadership, Market Development, Capital Equipment, Healthcare Industry, Sales Presentations, Sales Process, Sales Force Development, Managed Care, Direct Sales, Account Management, Management, Selling, Selling Skills, Training, Product Launch, Marketing, Process Improvement, Cross-functional Team..., Cold Calling, Orthopedic, Strategic Planning, New Business Development, Disposables
Education
Lakeland community college mattoon, il 2014 — 2016
Health information systems and medical coding
Pikes Peak Community College 1999 — 2001
AAS, Emergency medicine Paramedic
United States Army Respiratory Therapist School 1991 — 1992
CRTT, Respiratory Care Therapy/Therapist
7 Second Prints April 2012 - Present
The Scooter Store July 2010 - March 2013
US Navy August 2008 - April 2012
Skills
Medical Terminology, Troubleshooting, Process Improvement, Team Leadership, Coaching, Team Building, Microsoft Office, Healthcare, Sales, Strategic Planning, Customer Service, Management, Time Management, Training, Account Management, Sales Process, Leadership, Inventory Management
Education
San Antonio College 2011 — 2014
Purdue University 2007 — 2008
Biology, Zoology/Wildlife
Miner Fleet Mgmt Grp LTD February 2014 - August 2015
Technologent June 2013 - February 2014
ISS Facility Services A/S October 2012 - March 2013
The Scooter Store May 2012 - October 2012
Clear Channel Radio August 2010 - June 2012
PCI Educational Publishing February 2006 - January 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Great Plains Software, QuickBooks, Microsoft Office 2007, Access, Accounts Receivable, Account Reconciliation, Accruals, GL, Bank Reconciliation, Collections, Collection Development, Financial Reporting, Credit Analysis, Billing Process, Purchasing, Invoice Verification, Data Entry, Immigration Law, Payment Card Processing, Electronic Payments, Procedure Manuals, Administrative..., Front Office, Multi-line Phone, 10 Key, Crystal Reports, Annual Reports, Month End Close, Year-end Close, Time Management, Employee Training, General Ledger
Education
San Antonio College
Clearent Financial Services June 2015 - Present
Tiger Financial Management May 2013 - June 2015
Tiger Financial Management October 2012 - April 2013
The Scooter Store April 2009 - October 2012
Paragon Benefits March 2007 - January 2009
Colonial Life December 2003 - March 2007
Skills
Negotiation, Teamwork, Insurance, Team Building, Account Management, Budgets, Call Centers, Call Center, Leadership, Management, Marketing, Microsoft Word, New Business Development, Operations Management, Payroll, Performance Management, Process Improvement, Business Development, Coaching, Cold Calling, Customer Satisfaction, Customer Service, Direct Sales, Employee Benefits, Employee Relations, Forecasting, Healthcare, Hiring, Interviews, Microsoft Excel, Program Management, Recruiting, Sales, Sales Management, Sales Operations, Strategic Planning, Team Leadership, Time Management, Training, Human Resources
Education
The University of Texas at San Antonio 1996 — 1998
68 Completed Hours, Business Administration and Management, General
San Antonio College 1996 — 1997
Underclassman hours, Underclassman studies
Whataburger November 2014 - Present
Hill Country MHDD Centers November 2013 - Present
The Scooter Store April 2009 - October 2013
The Scooter Store July 2008 - April 2009
Altex Computers & Electronics, LTD. September 1992 - March 2008
Skills
Process Improvement, Business Process..., Operations Management, Cross-functional Team..., Change Management, Team Leadership, Quality Assurance, Project Management, Strategic Planning, Business Analysis, Continuous Improvement, Business Strategy, Management, Team Building, Training
Education
San Antonio College
The University of Texas at San Antonio
The Infinite Monkey Theorem. An Urban Winery. September 2015 - Present
HomeAway.com April 2015 - August 2015
Office Depot July 2014 - March 2015
Republic National Distributing Company October 2010 - July 2014
The Scooter Store April 2008 - October 2010
Skills
Research, Teaching, Team Building, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Sales, Training, Coaching, Time Management, Healthcare, Marketing, Account Management, Leadership, Team Leadership, Sales Operations, Event Planning, Data Entry, New Business Development, Direct Sales, Sales Process, Strategic Planning, Medical Devices
Education
Texas State University-San Marcos 2003 — 2007
Bachelor of Science (BS), Kinesiology and Exercise Science
San Antonio College 2001 — 2002
COPsync, Inc. February 2013 - Present
The Scooter Store 2010 - 2013
SoftLight Development, Inc. June 2007 - August 2010
Skills
Customer Service, Microsoft Excel, Process Improvement, Windows, Troubleshooting, PowerPoint, Microsoft Word, Software Documentation, Quality Assurance, SQL, Microsoft Office, Leadership, Bomgar, Active Directory, Team Building, Team Leadership, HTML, Sales, Technical Support, Help Desk Support, Databases, Vendor Relationship..., Technology Integration
Education
ITT Technical Institute 2006 — 2008
Associate Information Technology - Software
San Antonio College
Mier Family Essentials, LLC April 2006 - Present
Alliance Seating and Mobility February 2010 - February 2013
Speedy Serve (A civil process company) June 2010 - March 2011
The Scooter Store December 2009 - June 2010
Prudential Overall Supply 2000 - 2010
Prudential Overall Supply 2000 - 2010
Prudential Overall Supply 2000 - 2010
Skills
Essential Oils, Natural Foods, Supplements, Health, Wellness Coaching, Presentations, Public Speaking, Management, Sales Management, Sales, Microsoft Excel, Microsoft Word, Wordpress, Training, Medicare/Medicaid..., Contract Negotiation, Problem Solving, Strategic Planning, Motivation, Team Building, Sales Process, Healthcare, Marketing, Sales Operations, Direct Sales, Leadership Development, Medicare, Insurance, New Business Development, Medical Devices, Team Leadership, Software Documentation
Education
Riverside Community College 2004 — 2005
San Antonio Community College 1997 — 1999
Brietzke's General Store and Cafe April 2015 - July 2015
CenturyLink March 2015 - April 2015
Self employed June 1999 - March 2015
Dana & Amber's Texas Twisters July 2014 - November 2014
Grayson St Eatery June 2014 - July 2014
The SCOOTER Store July 2012 - January 2013
TenStar Technologies June 2009 - June 2011
Post Oak Cemetery May 1999 - May 2010
Grooming with Love January 2007 - May 2007
Stepping Stone School September 2004 - January 2005
Skills
Time Management, Data Entry, Customer Service, Customer Satisfaction, Customer Support, Microsoft Office, Microsoft Word, Telephone Skills, Invoicing, Customer Retention, Typing, Dictaphone, Customer Insight, Customer Oriented, Inbound Marketing, Call Center, Cisco Call Manager, Microsoft Excel, Internet, Lotus Notes, Office Administration, Customer Experience, Spreadsheets, Administrative..., Fax, Phone Etiquette, 10 Key, Troubleshooting, Training, Software Documentation, Accounts Receivable, Sales Operations, Sales, Office Management, Legal Documents, Team Building, PowerPoint, Social Networking, Research, Social Media, Cooking, Food Safety, Food Preparation, Childcare, Child Advocacy, Child Development, Social Media Marketing, Customer Relations, Administrative...
Education
Palo Alto College 1999 — 2001
Criminal Justice and Corrections
Alamo City Christian Academy 1995 — 1999
High School Diploma, High School/Secondary Diplomas and Certificates
LPC Consulting, LLC April 2011 - Present
Korcett Holdings, Inc February 2014 - September 2015
Presidio October 2011 - February 2014
AT&T August 2009 - October 2011
AT&T July 2008 - July 2009
Movida Communications August 2006 - April 2008
The SCOOTER Store October 2005 - July 2006
RBS Lynk Systems November 2004 - October 2005
Sprint/Nextel May 2002 - November 2004
Spectrum Health Clubs January 2001 - May 2002
Skills
Sales Management, Contract Negotiation, Account Management, Cloud Computing, Telecommunications, Virtualization, VMware, Direct Sales, New Business Development, Team Leadership, Team Building, Solution Selling, Unified Communications, Sales, B2B, Strategic Partnerships, Professional Services, Data Center, Business Development, Negotiation, Channel, Managed Services, Wireless, Storage, Selling, Cisco Technologies, Customer Service, Sales Operations, Disaster Recovery, VoIP, Cold Calling, Management, Leadership, Networking, Customer Satisfaction, Marketing, Channel Partners, SaaS, MPLS, Vendor Management, Sales Process, Go-to-market Strategy, Co-location, CRM, Call Centers, Salesforce.com, Lead Generation, Business Strategy, Sales Presentations, Customer Retention
Education
San Antonio College 1998 — 2000
Samuel Clemens High School 1994 — 1997
Globalscape, Inc. January 2015 - Present
Globalscape, Inc. January 2014 - January 2015
Dahill September 2013 - December 2013
PrintGlobe, Inc. March 2013 - September 2013
Ben E. Keith August 2012 - March 2013
The Scooter Store July 2007 - April 2012
Skills
Sales, Sales Process, Management, Sales Management, Customer Satisfaction, Competitive Analysis, Business Development, New Business Development, Project Management, Business Strategy, Business Process..., Maintaining Strong..., Close Attention to..., Data Security, Data Integrity, Secure FTP, Secured Transactions, CRM, Sales Operations, Enterprise Software, Process Improvement, Networking, Team Management, Account Management, Leadership, Team Building, Customer Service, Direct Sales, Solution Selling, Strategic Planning, Team Leadership, Cold Calling, Training
Education
Southern New Hampshire University 2014 — 2016
Bachelor's Degree, Business Studies-Computer Information Technologies, Junior
Western Governors University 2012 — 2014
Bachelor of Science (BS), Business IT Management
Marion High School 1997 — 2000
Diploma
Schlitterbahn Waterparks & Resorts April 2014 - Present
Service Corporation International April 2013 - April 2014
Candidate for U.S. Congress December 2013 - March 2014
The Scooter Store 2001 - 2013
Skills
Sales Presentations, Customer Service, Sales, Customer Satisfaction, Account Management, New Business Development, Coaching, B2B, Contract Negotiation, Leadership, Team Leadership, Cold Calling, Project Management, CRM, Customer Retention, Forecasting, Funeral Homes, Process Improvement, Strategic Planning, Team Building, Training, Insurance, Marketing Strategy, Microsoft Office, Negotiation, Public Relations, Public Speaking, Sales Operations, Social Media Marketing, Time Management, Direct Sales, Marketing, Sales Management
Education
University of the Incarnate Word 2004 — 2006
Master of Business Administration (MBA), International Business/Trade/Commerce, 3.5
Oklahoma State University 1982 — 1986
Bachelor of Science, Hotel and Restaurant Administration
Decton Staffing Services June 2014 - Present
The Scooter Store January 2011 - December 2013
Digirad/Antigua Medical Services July 2007 - January 2011
One Source Realty May 2004 - June 2007
Blackbox Network Services 1999 - 2004
Navy 1987 - 1999
Skills
Salesforce.com, Sales Management, MS Office Suite, Customer Relations, Customer Retention, Sales Operations, Prospecting, Imaging, Cardiology, Direct Marketing, Thinking Outside The Box, Management, Inside Sales, Digital Imaging, Qualifying Prospects, Medical Devices, Healthcare, Account Management, Cold Calling, Leadership, Training, Hospitals, Sales Process, Telecommunications, Capital Equipment, Sales Presentations, CRM, B2B, Wireless, Team Leadership, Negotiation, Healthcare Industry, Budgets, Building Relationships, Business Development, Direct Sales, Marketing, Solution Selling, Selling, Sales, Marketing Strategy, Sales Force Development, Strategy, Employee Training, Time Management, Customer Service, Contract Negotiation, Pharmaceutical Sales, Cross-functional Team...
Education
Cuyamacca College 1999 — 2001
Richland College 1988 — 1989
American History (United States), 3.5
G-C Partners LLC April 2007 - Present
Red Rock Solutions, LLC January 2005 - Present
The SCOOTER Store February 2006 - May 2007
The SCOOTER Store September 2004 - January 2006
The SCOOTER Store January 2004 - September 2004
The SCOOTER Store February 2001 - March 2003
The SCOOTER Store September 1999 - December 2000
Skills
SDLC, Security, Project Management, Process Improvement, Software Development, Computer Forensics, Perl, Visual C#, MySQL, Microsoft SQL Server, FTK, EnCase, X-Ways, Data Security, Enterprise Architecture, Agile Methodologies, SharePoint, SQL, Scrum, Forensic Analysis, Penetration Testing, Computer Security, Network Security, Vulnerability Assessment, Litigation Support
Education
University of Arizona 1997 — 1999
Bachelor of Arts
San Antonio College 1995 — 1997
Comal Independent School District May 2013 - Present
George Gervin Academy October 2011 - January 2013
The Scooter Store October 2008 - October 2011
Skills
Teaching, Healthcare, Management, Team Building, Project Management, Team Leadership, Training, Process Improvement, Education, Inventory Management, Cross-functional Team..., Software Documentation, Operations Management, Data Analysis, Time Management, Sales Operations, Coaching, Account Management, Marketing, Customer Satisfaction, Performance Management, Project Planning, Forecasting, Call Centers, Program Management, Vendor Management, Sales Process, Employee Training, Sales Management, Special Education, Direct Sales, Customer Retention, Selling
Education
The University of Texas at San Antonio 1992 — 1996
Bachelor of Arts (BA), Interior Architecture
San Antonio College 1986 — 1992
Seeking employment August 2015 - Present
Temporary Assignments while Seeking Full-time Employment September 2014 - August 2015
Cavaretta, Katona & Francis, PLLC July 2013 - February 2014
Curney Farmer House & Osuna, P.C. June 2012 - March 2013
The O'Quinn Law Firm 2009 - 2010
Davis, Cedillo & Mendoza, Inc. August 2002 - December 2008
The Scooter Store August 1999 - February 2002
USAA August 1996 - May 1999
Ball & Weed, P.C. August 1994 - February 1996
Brazle & Pfeuffer, LLP June 1993 - June 1994
Skills
Legal secretary with 20..., Extensive computer..., MS Word, WordPerfect,..., ProDocs, EDocs, Client..., Juris, Westlaw,..., Typing 80 wpm. ..., Notary Public., Civil Litigation, Litigation, Commercial Litigation, Notary Public, Personal Injury..., Personal Injury, Class Actions, Criminal Law, Document Review, Legal Writing, Torts, Pleadings, Legal Assistance, Legal Research, Product Liability, Arbitration, Depositions, Mediation, Medical Malpractice, Legal Documents, Corporate Law, Family Law, Courts, Litigation Support, Trials, Wordperfect
Education
San Antonio College 1988 — 1990
Associate's degree, Legal Assisting Technology
New Braunfels High School
High School Diploma, College Prep
Vanden High School
Accenture August 2014 - Present
Accenture September 2012 - July 2014
Accenture July 2011 - September 2012
The Scooter Store October 2005 - July 2011
Keefe Supply Company February 2002 - January 2005
Skills
Purchasing, Pricing, Negotiation, Accounts Payable, Process Scheduler, PowerPoint, Business Process..., Risk Management, Logistics Management, Supply Chain, Program Management, Training, Procurement, Inventory Management, Strategic Sourcing, Process Improvement, Analysis, Team Building, Leadership, Sales, Budgets, JD Edwards, Supply Chain Management, Retail, Team Leadership, Customer Service, Project Management, Invoicing
Education
Saint Louis University 1996 — 2001
Bachelor's degree, Business Administration and Management, General
Strake Jesuit College Prep 1992 — 1996
RedLine Leadership Associates October 2012 - Present
Robert C. Berger Consulting September 2000 - Present
Stevens Institute of Technology November 2012 - Present
Baseball HQ.com February 2010 - Present
The Scooter Store December 2010 - July 2012
The Scooter Store January 2008 - December 2010
The Scooter Store July 2004 - January 2008
The Scooter Store November 2002 - July 2004
USAA July 2000 - November 2002
USAA June 1999 - July 2000
Skills
Executive Coaching, Leadership Development, Organizational..., Strategic Planning, Data Analysis, Statistics, Research, Writing, Healthcare, Direct Marketing, Marketing Strategy, Marketing Research, Leadership, Coaching, Integrated Marketing, Budgets, Team Building, Business Strategy, Management, Team Leadership, Strategy, Staff Development, Training, Organizational..., Public Speaking, Time Management, Process Improvement, Performance Management, Executive Development, Program Management, Market Research, Management Consulting, Business Development, Cross-functional Team..., Marketing, Project Planning, Project Management, Analysis, Workshop Facilitation, Customer Satisfaction, Change Management, Sales, Teaching, New Business Development, Conflict Resolution, 360 Feedback, Business Process..., Lead Generation, MBTI
Education
University of Oxford 1991 — 1994
DPhil, Experimental Psychology
Rice University 1987 — 1989
MA, Cognitive Psychology
United States Air Force Academy 1974 — 1978
BS, Human Factors Engineering
SolarCity August 2012 - Present
Men's Divisions International 2002 - Present
SolarCity January 2008 - November 2011
The Scooter Store July 2005 - December 2007
Fanfare Media January 2004 - July 2005
Partners in Success January 1999 - March 2005
Value Marketing January 1990 - January 1999
Value Marketing January 1990 - January 1999
WHOLESALE MERCHANDISE January 1979 - January 1990
Skills
Sales Management, Sales Skills Training, Direct Sales, Problem Solving, Cold Calling, Promotions, Hiring, Team Building, Customer Relations, Account Management, Strategic Planning, Negotiation, Budgeting, Sales Process, Coaching, New Business Development, Selling, Product Development, Team Leadership, Consultative Selling, Public Speaking, Sales Operations, Sales Presentations, Recruiting, Salesforce.com, Strategy, Customer Service, Business Planning, Marketing Communications, Retail, Selling Skills, Management, Operations Management, Social Media, Business Strategy, Budgets, Event Management, Solution Selling, Team Management, Project Management, Leadership, Forecasting, Contract Negotiation, Event Planning, Microsoft Office, Marketing Strategy, Direct Marketing, Project Planning, B2B, Marketing
Education
Oglethorpe University
Aliton's Pharmacy & Homecare Centers 2012 - 2015
The SCOOTER STORE 2005 - 2012
ADVANTAGE SALES AND MARKETING, Irvine, CA 2001 - 2004
ACOSTA SALES & MARKETING 1999 - 2001
Skills
Sales Operations, Sales Management, Product Development, Competitive Analysis, Management, Leadership, Sales, Marketing, Forecasting, Medical Devices, Strategic Planning, Team Building, Healthcare, Customer Satisfaction, Customer Service, Selling, Sales Process, Cardiology
Education
St. John's University, The Peter J. Tobin College of Business
B.S. in Business Management
The Scooter Store July 2011 - Present
Always Home Homecare Services Ltd. March 2007 - July 2010
Target February 2003 - October 2006
Skills
Medical Devices, Sales Management, Account Management, New Business Development, Human Resources, Payroll, Accounts Payable, Accounts Receivable, Medical Billing, Alta Regional Billing
Education
Sierra College
University of Phoenix
Continuum Home Health Community LiaisonFamily Care VNA & Home AgencyJune 2012 - June 2014
The Scooter Store April 2005 - 2011
ADCOM WORLDWIDE 1994 - 2005
Skills
New Business Development, Pharmaceutical Sales, Sales, Sales Management, Selling, Marketing Management, Marketing Strategy, Account Management, Strategic Planning, Sales Operations, Cold Calling, Medical Devices, Social Media Marketing, Managed Care, Sales Process, Sales Force Development, Leadership, Marketing
Education
Quinnipiac University - School of Business 1975 — 1978
Bachelor's degree, Marketing/Marketing Management, General
HealthEquity November 2012 - Present
The Scooter Store November 2010 - November 2012
MonaVie November 2007 - November 2010
NiftySites January 2003 - May 2009
Close To My Heart April 2005 - November 2007
The Leavitt Group May 2003 - April 2005
Southern Utah University August 2001 - May 2003
Skills
Agile Methodologies, C#, JavaScript, ASP.NET MVC, AngularJS, Microsoft SQL Server, Software Architecture, Team Leadership, Object Oriented Design, Process Improvement, Design Patterns, CSS, TFS, HTML, Unit Testing, Refactoring, Web Services, Architecture, .NET, ASP.NET, SQL, Software Development
Education
Southern Utah University 2001 — 2004
Computer Science
New York Life Insurance Company September 2014 - Present
Alamo Professionals Network 2015 - 2015
Alamo Professionals Network 2015 - 2015
Alamo Professionals Network 2014 - 2015
The Scooter Store 2009 - 2013
The Scooter Store 2009 - 2013
The Scooter Store 2009 - 2013
Texas Fraternal Order of Police February 2008 - April 2009
Civic Develpoment Group 2004 - 2009
Skills
Workforce Management, Call Center, Process Improvement, Customer Service, Quality Assurance, Microsoft Office, Fast Learning, Building Strong Teams, Team Leadership, Coaching, Cross-functional Team..., Customer Retention, Contact Centers, Data Analysis, Customer Satisfaction, Account Management, Call Centers, Direct Sales, Forecasting, High Performance Teams, Human Resources, Inventory Management, Leadership, Integration, Marketing, New Business Development, Performance Management, Sales, Sales Management, Team Building, Team Management, Training, Troubleshooting, Strategic Planning, Management, Operations Management, Sales Operations, Salesforce.com, Sales Process
Education
San Antonio College 2010 — 2014
Seguin High School 1998 — 2002
High School
Visionworks of America February 2015 - Present
Online Marketworx March 2011 - Present
The Scooter Store May 2007 - March 2011
Online Marketworx 1992 - 2007
Medical Present Value 2004 - 2006
NMS Communications May 1999 - October 2001
Light Industries June 1993 - February 1995
Digital Equipment Corporation May 1989 - November 1992
Skills
Local Marketing, Facebook, Writing, Training & Development, Corporate Communications, Marketing Communications, Public Relations, Internet Strategy, Relationship Management, Webinars, Social Media Marketing, Blogging, Strategic Communications, LinkedIn Marketing, White Papers, Local SEO, Local Search, WordPress Sites, Content Management, Email Marketing, Online Marketing, Lead Generation, E-commerce
Education
University of Texas at Austin 1972 — 1976
BA, Computer Science
Northeastern University 1990 — 1992
Certificate, Computer Graphic Design
Atria Senior Living May 2013 - Present
The Scooter Store February 2009 - March 2013
Daiichi Sankyo August 2005 - April 2008
Wyeth Pharmaceuticals August 2004 - August 2005
inVentiv Health August 2003 - August 2004
American Heart Association September 1991 - June 2003
Cottey College May 1989 - August 1991
Skills
Medical Devices, Managed Care, Sales Force Development, Healthcare, Cardiology, Team Management, Non-profit..., Sales Operations, Cold Calling, Hospitals, Capital Equipment, Pharmaceutical Sales, Medicare, Sales Management, New Business Development, Business Development, Marketing, Management, Marketing Strategy, Sales, Recruiting, Selling, Sales Presentations, Sales Process, Direct Sales
Education
San Diego State University-California State University 1986 — 1989
Bachelor of Arts (B.A.), Psychology/Sociology
Cottey Collge 1983 — 1985
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Rental One January 2014 - March 2015
The Scooter Store October 2011 - April 2013
The Scooter Store September 2011 - April 2013
The Scooter Store September 2011 - March 2012
Skills
T-SQL, Microsoft Office..., Computer Science, Business Analysis, Logistics Engineering, Operations Management, IT Solutions, IT Operations, Workforce Management, Data Analysis, Database Administration, Database Design, Point of Service..., Business Process..., Management, Project Management, Logistics Management, Sales Process, Customer Satisfaction, Sales Operations, New Business Development, Sales, Strategic Planning, Customer Service, Team Building, Team Leadership, Process Improvement, Microsoft Office, Marketing
Education
Northeast Lakeview College 2010 — 2016
Computer Science
San Antonio College 2009 — 2010
Business Administration and Management, General
Rackspace, the Open Cloud Company May 2013 - Present
The Scooter Store June 2011 - May 2013
The Scooter Store March 2008 - June 2011
The Scooter Store June 2006 - March 2008
Keller Williams Realty International June 2005 - June 2006
Temple Inland/Guaranty Bank April 2004 - June 2005
The Scooter Store October 2002 - April 2004
The Scooter Store 2001 - 2002
The Scooter Store 2000 - 2001
Skills
Service Desk Management, Team Leadership, Service Level Management, Customer Satisfaction, Incident Management, Change Management, Process Improvement, Active Directory, Technical Support, CTIOS, ILM 2007, Computer Hardware, Computer Repair, Customer Service..., Software Installation, Windows, Microsoft Office, Help Desk Support, Vendor Management, Mobile Devices, Leadership, Technical Leadership, Operations Management, IT Operations, IT Management, Service Desk Express, Performance Management, Problem Management, Software Documentation, Databases, Operating Systems
Education
San Antonio College 1999 — 2003
General Studies
Southwest Texas State University 1999 — 2003
Business Administration, Management and Operations
The Scooter Store October 2007 - January 2008
Edgewater care center August 2001 - April 2006
Starlite Recovery center April 2003 - August 2005
Education
Schreiner University 2000 — 2001
Homepolish December 2014 - Present
McKee Avionics May 2011 - August 2014
The Scooter Store November 2010 - May 2011
Aditya Birla Minacs August 2009 - April 2010
Skills
Office Management, Customer Service, Administrative..., Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, Office Administration, PowerPoint, Event Planning, Data Entry, Human Resources, Mac OS, Windows Vista, Windows 7, Business Correspondence, Receptionist Duties, Inventory Control, Appointment Scheduling, Outbound Marketing, Inbound Marketing, Problem Solving, Research, HTML, QuickBooks, Technical Support
Education
San Antonio College 2011 — 2016
Continuing, Business Administration and Management, General
New Braunfels High Scool 2006 — 2008
Diploma, General Studies, 3.5
Currently Unemployed Sold mobility products to qualified customers and worked with a Team in large call center.Mobility SpecialistThe Scooter StoreSeptember 2012 - March 2013
Peyton Resource Group April 2012 - June 2012
The Scooter Store March 2011 - April 2012
IdleAire, Inc. August 2008 - January 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Sales, PowerPoint, Sales Management, Public Speaking, Social Media, New Business Development, Marketing, Coaching, Account Management, Outlook, Customer Satisfaction
Education
Nationial Education Center, Houston,Tx 1985 — 1987
Associate's degree, Business Technology
Southeastern Louisiana University 1985 — 1985
GED, General Studies
Sam Houston High School, San Antonio, Tx 1965 — 1970
High School, General Studies
Rackspace, the Open Cloud Company March 2013 - Present
The Scooter Store June 2012 - March 2013
The Scooter Store August 2011 - June 2012
The Republic Golf Club July 2007 - July 2011
Skills
Customer Service
Education
Palo Alto College
University Health System November 2012 - Present
ASTD January 2012 - December 2014
The Scooter Store July 2008 - November 2012
The Scooter Store July 2008 - September 2012
Eagles Flight Commercial Capital, Inc. 2011 - 2012
AOL November 2000 - May 2004
Skills
Call Center, Organizational..., Coaching, Instructional Design, Strategic Planning, Strategy Development, Process Improvement, Strategy, Onboarding, Management, Training, Leadership Development, Sales Operations, Sales Process, Team Building, Call Centers, Project Management, Performance Management, Adult Education, Human Resources, Sales Management, Time Management, Policy, New Business Development, Team Leadership, Performance Improvement, E-Learning, Change Management, SharePoint, Cross-functional Team..., Leadership, Business Strategy, Vendor Management, Account Management, Employee Training, Instructor-led Training, Sales, Program Management, Talent Management, Training Delivery, Organizational..., Employee Engagement, Needs Analysis, Recruiting, Employee Relations, Interviews, Executive Coaching, Performance Consulting, Staff Development, Succession Planning
Education
University of Phoenix 2002 — 2004
Business, Business Law
University of Central Oklahoma 1999 — 2003
Graphic Design & Business
University of Central Oklahoma 1999 — 2003
Business, Graphic Design & Business Management
Oklahoma City Community College 1999 — 2001
Business, Business
Teleflex Medical (VBU) October 2012 - Present
Gruene Vapor September 2011 - Present
The Scooter Store January 2011 - September 2012
Grande Communications Networks LLC January 2000 - October 2010
Meijer December 1998 - May 1999
Skills
Fleet & Operational..., Talent Management, Budget Administration, Acquisition & Disposal, Key Performance..., Proactive Issue..., Organizational Advisory, Contract Negotiation, Forecast Analytics, Trend Analytics, Project Management, Process Reengineering, Employee Relations, Strategic Planning, Coaching, Process Improvement, Team Building, Strategic Execution, Budgets, Sales Management, Management, Customer Service, Analysis, Leadership, Training, Sales
Education
Southern New Hampshire University 2010 — 2012
Bachelor of Arts (B.A.), Psychology, Graduated Summa Cum Laude; 3.94 GPA
Tobii Dynavox March 2014 - Present
Broda Enterprises Incorporated March 2011 - January 2014
The Scooter Store April 2009 - October 2010
LivHome July 2005 - January 2009
The Funding Principal 2002 - 2004
Allstate Insurance 1989 - 2002
Skills
Healthcare, Home Care, Marketing, Sales, Hospitals, Sales Operations, Elder Care, Medicare, Cold Calling, Personnel Management, Management, Sales Management, Long-term Care, Managed Care, Medical Devices, Business Development, Market Planning, HIPAA, Teaching, Performance Management, Microsoft Word, Insurance, Team Building, Customer Service, Account Management, Strategic Sales..., Strategic Sales Plans
Education
San Francisco State University
B.A., Broadcast Communication Arts
San Francisco State University
Bachelor's degree
Computer Solutions January 2012 - Present
The SCOOTER Store August 2005 - December 2011
Halliburton Company 2001 - 2005
Air Liquide 1996 - 2001
Sprint 1989 - 1996
Skills
ITIL, Data Center, Vendor Management, Virtualization, Project Management, Telecommunications, Contract Negotiation, Consulting, Call Center, Technology Management, Sales Engineering, VMware, Team Leadership, IT Strategy, Management, Leadership, Networking, Project Planning, Enterprise Software, Call Centers, Managed Services, Process Improvement, VoIP, Technical Support, Business Intelligence, Strategy, Cross-functional Team..., IT Management, SharePoint, Infrastructure, Databases, Disaster Recovery, Cloud Computing, Business Analysis, Active Directory, Cisco Technologies, Professional Services
Education
Hartwick College
Bachelors, Geology
Southern Methodist University
MS, Telecommunications Systems
The Scooter Store July 2008 - August 2010
Education
Sinclair Community College 2007 — 2009
Wisenbaker Builder Services December 2014 - Present
Cascade Car Wash April 2014 - November 2014
Slawson Companies Jamba Juice May 2013 - April 2014
TMX Finance May 2012 - May 2013
Starbucks March 2011 - May 2012
Starbucks Coffee Company June 2010 - March 2011
The Scooter Store December 2009 - June 2010
Starbucks Coffee Company August 2003 - December 2009
Skills
Sales Management, Store Operations, Retail Sales, Strategic Planning, Store Management, Social Media, Customer Service, Cashiering, Microsoft Office, Sales, Marketing, Loss Prevention, Retail, Analysis, Interviews, Leadership, Management, Microsoft Word, Team Building, Training, Inventory Management, Coaching, Customer Satisfaction, P, Employee Training, Team Leadership, Budgets, Time Management, Profit, Operations Management, Leadership Development, Talent Acquisition, Inventory Control, Recruiting, Hiring, Account Management, Public Speaking, Performance Management, Communication, Customer Retention, Forecasting
Education
San Antonio College 2004 — 2008
Associate's degree, Education
New Braunfels High School 2001 — 2003
High School Diploma
Samuel Clemens High School 1999 — 2001
9th-10th
Home Team of America July 2013 - Present
The Scooter Store October 2009 - March 2013
Aaron's, Inc July 2003 - September 2009
Skills
Medical Devices, Process Improvement, Sales Operations, Cross-functional Team..., Healthcare, Salesforce.com, Account Management, Product Management, Sales Process, Business Analysis, Requirements Analysis, Sales, Sales Force Development, Cold Calling, Business Intelligence
Education
San Antonio College
Associate's degree, Network and System Administration/Administrator
Southwest Texas State University
Kindred Hospital Houston September 2014 - Present
Encompass Home Health February 2014 - August 2014
Stonegate Pharmacy June 2013 - October 2013
Cassidy Turley May 2012 - June 2013
EPC Protection LLC November 2010 - May 2012
The Scooter Store March 2008 - September 2010
Skills
Leases, Lease Administration, Commercial Real Estate, Lease Negotiations, Landlords, Real Estate, Real Estate Transactions, MRI Software, Facilities Management, Asset Management, Investment Properties, Office Management, Calendars, Funding, Invoicing, Cold Calling, Contract Negotiation, Corporate Real Estate, Marketing, Sales Operations, Team Building, Sales Management, Sales, Management, Selling, Team Leadership, Account Management, Customer Service, Healthcare, New Business Development, Sales Process, Strategic Planning, Training, Leadership
Education
Sam Houston State University 2002 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of North Texas 2000 — 2002
Business
Catapult Systems May 2015 - Present
The Home Depot December 2014 - April 2015
Acelity March 2012 - December 2014
Whataburger March 2011 - March 2013
Clear Channel Communications September 2010 - March 2011
Catapult Systems / City Public Service May 2009 - June 2009
The Scooter Store June 2008 - June 2009
Wachovia January 2008 - April 2008
Titan Technology Partners/Rush Enterprises June 2003 - April 2008
Rush Enterprises July 2005 - July 2007
Skills
Teamwork, Goal Oriented, Natural Leader, PMO, Telecommunications, Program Management, Visio, SharePoint, SDLC, PMP, Process Improvement, Change Management, Business Analysis, Team Building, Data Center, Problem Solving, Vendor Management, Team Leadership, ITIL, Documentation, Budgeting, Planning, Strategic Planning, Project Implementation, Mentoring, Analysis, MS Project, Resource Management, Troubleshooting, Contract Negotiation, Risk Management, Process Engineering, Software Project..., IT Management, Databases, Quality Assurance, Customer Service, Architecture, Microsoft Office, Requirements Analysis, Windows, Project Planning, Operations Management, Agile, Strategy, Management, Leadership, Software Documentation, Testing, Network Infrastructure
Education
The University of Texas at San Antonio 2001 — 2003
EMBA, Executive Business Administration, 3.2
Texas State University 1997 — 2000
BA, General
St. Philip's College 1995 — 1997
Associate's degree: Computer Maintenance, Desktop Support and Networking, 3.8
St.Philip's College 1995 — 1997
Associate's degree: Telecommunications, Computer Systems Networking and Telecommunications, 3.8
Palo Alto College 1988 — 1992
Associate of Science (A.S.), Engineering, 2.8
Southside HS 1983 — 1987
High School, HS Diploma
Broadcast Music, Inc. (BMI) September 2014 - Present
Aetna May 2013 - September 2014
The Scooter Store November 2011 - March 2013
Harland Clarke 2008 - December 2011
John H. Harland 2004 - 2007
Liberty Enterprises 2003 - 2004
Liberty Enterprises 2002 - 2003
Liberty Business Development Group 1997 - 2002
Skills
Succession Planning, Training, Strategic Planning, Leadership, Coaching, Management, Business Development, Account Management, Team Leadership, Sales Management, Process Improvement, Team Building, Leadership Development, Sales, Strategy, Call Centers, Program Management, Sales Process, Sales Operations, Analysis, Forecasting
Education
University of California, Riverside 1994 — 1995
Ph.D. (uncompleted), Psychology: Cognitive Neuroscience
Syracuse University 1992 — 1994
M.S., Psychology: Cognitive Neuroscience
San Diego State University-California State University 1989 — 1992
B.S., Psychology
RFD and Associates (San Antonio Water System) January 2012 - June 2015
Hearst Digital Media 2009 - 2012
MySanAntonio.com November 2006 - 2010
The Scooter Store August 2000 - November 2006
San Antonio Independent School District 1993 - 1999
Skills
CMS, Enterprise Architecture, Vendor Management, Content Management, Google Analytics, Web Development, Leadership, SEO, Online Marketing, WordPress, Enterprise Software, Web Content Management, E-commerce, SharePoint, Management, Project Management, Agile Methodologies, Microsoft SQL Server, Web Design, Web Applications, Information Architecture, Quality Assurance, Software Development, Web 2.0
Education
University of Phoenix 2002 — 2007
MBA, e-Business
St. Mary's University 1988 — 1992
Bachelor of Science, Computer Science
Walgreens Boots Alliance February 2015 - Present
Chipotle Mexican Grill April 2014 - August 2014
The Scooter Store February 2012 - September 2012
The Scooter Store May 2011 - February 2012
The Scooter Store November 2010 - May 2011
Oregano’s February 2010 - February 2011
Dean Lawn Service June 2007 - December 2010
Skills
Call Centers, Insurance, Customer Service, •Team-Player with..., •Professional..., •Flexible, reliable..., •Strong desire to..., •Self-motivation and..., •Some experience in..., •Cisco phone skills, •High Attention to..., Social Media, Public Relations, Customer Satisfaction, Sales, Cross-functional Team...
Education
Texas State University 2015 — 2016
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 3.0 GPA
San Antonio College 2009 — 2014
Bachelor's Degree, Political Science and Government, 3.0
New Braunfels Canyon High School 2005 — 2009
High School
J.Crew January 2015 - Present
J.Crew December 2012 - Present
J.Crew May 2011 - December 2012
The Scooter Store 2009 - 2010
Citibank 2006 - 2007
Citi 2001 - 2006
Skills
Recruiting, Employee Relations, Succession Planning, Onboarding, Performance Management, Human Resources, Talent Acquisition, New Hire Orientations, College Recruiting, Screening, Background Checks, Applicant Tracking..., Hiring, Management, Sourcing, Call Centers, PeopleSoft, Interviews, Training, Employee Benefits, Benefits Administration, Employee Training, Leadership Development, Talent Management, Customer Service, HRIS, Public Speaking, Coaching, Leadership, FMLA, Employee Engagement
Education
Our Lady of the Lake University
Bachelor's degree, Political Science and Government
Our Lady of the Lake University
Bachelor's degree, History
Webster University
Master of Arts (M.A.), Human Resources Management
Jensen & Company May 2011 - Present
The Scooter Store February 2011 - May 2011
Jensen & Company March 2010 - March 2011
Brinker International - On the Border September 2005 - July 2010
Dillards October 1992 - February 2008
The Equitable 1991 - 1992
Jett Business Systems, Inc 1984 - 1991
Skills
Talent Acquisition, Facebook, Cross-functional Team..., Management, Product Development, Product Marketing, Sales, Negotiation, Merchandising, Retail, Leadership, Team Building, Marketing, Advertising, Training, Public Relations, Budgets, Recruiting, Team Leadership, Inventory Management, Process Improvement, Customer Satisfaction, B2B, Customer Service, Social Media Marketing, Account Management, Real Estate, Sales Operations, Social Networking, Store Management, Purchasing, Sales Management, Coaching, Marketing Strategy, Event Planning, Selling, Fashion, Strategic Planning, Sourcing, Visual Merchandising, Contract Negotiation, Online Marketing, Social Media, Forecasting, Business Development, Microsoft Office, Human Resources, Outlook, Salesforce.com, Operations Management
Education
Southern Methodist University 1976 — 1978
BFA, Broadcast-Journalism
Mount Vernon College 1974 — 1976
AA, Mass Communications
City of New Braunfels, TX September 2014 - Present
City of New Braunfels June 2014 - September 2014
Federal Financial Group LLC June 2013 - February 2014
Mutual of Omaha May 2012 - July 2013
The Scooter Store March 2012 - December 2012
TradeSTAR, Inc, Carroll Systems, Spawglass August 2009 - March 2012
FedEx Ground May 2007 - March 2009
Skills
EMT Basic as of 6/15, First Aid, Introduction to the..., Swimming Instructor for..., 4 years customer service, Fixed Annuities, Licensed Life & Health..., Term Life Insurance, Life Insurance, Disability Insurance, IRAs, Health Insurance, Long-term Care, Whole Life, Certified Electrician..., Critical Illness, Retirement, Medicare, Indexed Annuities, Insurance, Employee Benefits, 401k Rollovers, Management, Sales Management, Team Building, Sales, Training, Microsoft Office, Strategic Planning, Budgets, Karate, Contract Negotiation, Operating tractors,..., Kung Fu, 5 years Japanese jujitsu, Account Management, Marketing, Painting, Pressure Washing, 5 years aiki jujitsu, OSHA Certified, 5 years judo
Education
Texas State University-San Marcos 2005 — 2009
Bachelor of Science (B.S.), Biochemistry
Clear Creek High School 2000 — 2005
High School Diploma
Palo Alto College
Emergency Medical Technology/Technician (EMT Paramedic)
Superior Health Plan Inc October 2015 - Present
Sears Holdings Corporation March 2013 - October 2015
Sears November 2007 - March 2013
The SCOOTER Store 2005 - 2007
Asset Acceptance LLC 2002 - 2005
Production Tool Supply 1995 - 1999
United States Marine Corps February 1985 - February 1989
Skills
Leadership, Call Center, Call Centers, Forecasting, Customer Satisfaction, Sales Operations, Team Building, Process Improvement, Cross-functional Team..., Team Leadership, Operations Management, Strategic Planning, Sales, Change Management, Time Management, Vendor Management, Performance Management, Management, Training, Customer Experience, Customer Service, Negotiation, Sales Management, Hiring, Recruiting, Project Management, Account Management, Inventory Management, Coaching, Budgets, IVR, PowerPoint, Employee Relations, Data Analysis, Avaya, Project Planning, Human Resources, Predictive Dialers, Team Management, New Business Development, Financial Analysis, Microsoft Excel, Problem Solving, System Administration, Cisco Technologies, Collections, Cisco, Excel, Customer Relations, Planning
Education
Wayland Baptist University 2011 — 2013
MBA, Business Administration and Management, General, 3.86
Oakland University 1997 — 1999
BS, Business
PR Normandale Hotels/ Candlewood Suites - Holiday Inn - Holiday Inn Suites 2015 - Present
Yuma Sun 2013 - 2014
Holiday Retirement 2012 - 2013
The Scooter Store 2009 - 2012
Time Warner Cable 2004 - 2008
Skills
Sales Management, Sales Process, Sales Presentations, Product Marketing, Marketing Strategy, Educational Leadership, Adult Education, Team Building, Leadership Development, Training, Organizational..., Leadership, Marketing, Strategic Planning, Sales, Customer Service, Coaching
Education
University of Phoenix 2004 — 2006
Master's Degree, Counseling Psychology
San Diego State University-California State University 1985 — 1988
Bachelors, Education
Group O (Contracted with AT&T) May 2013 - Present
The Scooter Store August 2011 - March 2013
IES July 2010 - July 2011
The Scooter Store 2009 - 2009
Skills
Operations Management, Forecasting, Business Analysis, Customer Satisfaction, Team Leadership, Reporting & Analysis, Dependable Team Player, Operational Efficiency, Work Ethic, Highly detail oriented, Call Center..., Business Strategy, Professional Ethics, Logic Analyzer, Data Analysis, SSRS, T-SQL, Technical Support, Call Centers, Pipkins WFM, Call Center Development, Goal Oriented, Multitasking Skills, Business Process..., SharePoint, Microsoft SQL Server, Sales Operations, Process Improvement, Vendor Management, Databases, Visio, Database Admin, Teradata, Unica, Secure FTP, Basics of Unix, Business Intelligence, Strategic Planning, Business Development, Software Implementation, Technical Staff..., Data Encryption, Microsoft Excel, Staff Management, Business Networking, Infrastructure..., Structural Dynamics, Presentation Design, Electrical Engineering, Client Liaison
Education
Texas State University-San Marcos 2008 — 2009
Northeast Lakeview College 2009 — 2010
San Antonio College 2011 — 2012
Hostway Corporation October 2014 - Present
SWBC September 2013 - October 2014
The Scooter Store October 2012 - 2013
AMD June 2012 - December 2012
Ashley Furniture HomeStores December 2011 - July 2012
Rush Enterprises, Inc January 2006 - December 2011
Technology Integration Group November 2004 - December 2005
Department of Veterans Affairs July 2003 - October 2004
US Air Force June 1998 - June 2002
Skills
Virtualization, Disaster Recovery, VMware, Windows Server, Storage, Active Directory, VMware ESX, SharePoint, Security, Data Center, High Availability, Microsoft SQL Server, Databases, VPN, Cloud Computing, Servers, Infrastructure, Microsoft Exchange, IT Management, Hyper-V
Education
San Antonio College
AAS, Computer Information Systems
Palacios Medical Clinic August 2010 - Present
The Scooter Store September 2006 - June 2009
The Scooter Store 2006 - 2009
Sirius Computer Solutions May 2000 - March 2007
El Wedo Loco Service Co., Inc. January 2001 - June 2006
Skills
Medical Billing, Medical Coding, Medical Compliance, Durable Medical..., Appointment Scheduling, Office Management, Daily Operations..., Microsoft Office, EMR, Staff Supervision, Payroll, Accounting, Purchasing, Inventory Control, IT Procurement, Medical Records, Registration, Sales Management, Management, Analysis
Education
San Antonio College 2005 — 2006
Palacios High School 1981 — 1985
Diploma
UPS 2013 - Present
The Scooter Store 2008 - 2012
Internal Revenue Service 2007 - 2007
CVS Caremark Corporation 2005 - 2005
USAA 2003 - 2004
Skills
Account Development /...
Education
University of Phoenix 2012 — 2014
San Antonio College 2001 — 2003
San Antonio Water System July 2015 - Present
Aetna September 2014 - July 2015
USAA July 2013 - August 2014
The Scooter Store 2012 - March 2013
Wells Fargo 2007 - January 2012
World Savings 2004 - 2007
Citigroup 2000 - 2004
US Army September 1988 - December 1998
Skills
Leadership, Training, Management, Process Improvement, Strategy, Recruiting, Performance Management, Operations Management, Call Centers, Human Resources, Sales, Forecasting, Sales Management, Business Planning, Customer Service, Analysis, Business Strategy, Quality Assurance, Time Management, Public Speaking, Microsoft Excel, Team Building, Leadership Development, Strategic Planning, Account Management, Relationship Management, Program Management, Interviews, Customer Retention, Networking, Insurance, Finance, Coaching, CRM, Vendor Management, Customer Satisfaction, Team Leadership, Executive Management, Business Development, Banking, Risk Management, Policy, Cross-functional Team..., Sales Operations, Change Management, Business Process..., New Business Development, Team Management, Customer Experience, Sales Process
Education
Our Lady of the Lake University 2009 — 2011
MBA 11, Management Administration
St. Mary's University
BA, English Comm-Arts
VMware February 2015 - Present
Rackspace, the #1 managed cloud company November 2014 - February 2015
Rackspace, the #1 managed cloud company October 2011 - October 2014
Rackspace, the #1 managed cloud company February 2011 - October 2011
Rackspace, the #1 managed cloud company March 2010 - January 2011
Rackspace Hosting August 2008 - February 2010
OuterNet - Enterprise Technology Solutions July 2007 - May 2008
The Scooter Store March 2006 - June 2007
Skills
Enterprise Technology..., OpenStack, Enterprise IT Strategy, Rackspace Cloud, Managed Hosting, Thought Leadership, Technical Consultation, Cloud Computing IaaS, SaaS, PaaS, Business Strategy, New Business Development, Managing P&Ls, Outsourcing Management, Project Management, CloudU™ Certified, Enterprise Architecture, Business Development, Managed Services, Data Center, IaaS, Cloud Computing, Strategy, Salesforce.com, Enterprise Software, Solution Selling, Strategic Partnerships, Sales Process, P&L Management, Outsourcing, High Availability, Leadership, Virtualization, Consulting, Fitness
Education
Park University
The Scooter Store December 2007 - March 2013
MedaPhase, Inc August 2006 - March 2007
Medical Management Corporation of America August 2005 - January 2006
KCI (Kinetic Concepts, Inc October 2001 - February 2004
Group Administrators January 1999 - September 2001
Anthem Benefit Services (BCBS Anthem) 1988 - 1998
Skills
Leadership, Invoicing, Medical Billing, Software Documentation, Insurance, Training, Medicare, Management, Accounts Receivable, Medicaid
Education
CBM Business School, Business Courses
Floresville High School
High School Diploma, Medical Billing/Collections
San Antonio College
Eden Hill Communities August 2013 - Present
Brookdale Senior Living July 2012 - August 2013
The Scooter Store June 2009 - August 2012
Mckenna Health System July 2006 - February 2009
The Scooter Store January 2000 - June 2006
TCBY August 1992 - January 2000
Texas Army National Guard January 1983 - January 1989
Skills
Customer Relations, Strategic Planning, Compliance, Forecasting, Logistics, Project Management, Public Speaking, Team Leadership, Sales Management, Public Relations, Volunteer Management, Outlook, Excel, Word, Attention To Detail, Healthcare Marketing, Time Management, Team Building, Goal Oriented, New Business Development, Hospitality, Document Management, Microsoft Office, Change Management, Security Management, Security Clearance, Change Leadership, Conversion Optimization, Quality Management, Creative Problem Solving, Operations Management, Sales Operations, Marketing, Process Improvement, Leadership, Sales, Management, Account Management, Direct Sales, Sales Process, Customer Satisfaction, Coaching, Customer Service, Healthcare, Microsoft Excel, Cold Calling, Hospitals, Sales Force Development, Durable Medical..., Selling
Education
Texas A&M University 1984 — 1988
BS, Recreation and Parks
Richland Community College 1982 — 1983
Keller Williams Heritage Realty March 2014 - Present
Center for Disease Detrction March 2013 - January 2014
The Scooter Store 2008 - 2013
The Scooter Store 2002 - 2008
The Scooter Store 1995 - 2002
Skills
Sales Process, Medical Devices, Strategy Development, Strategic Planning, Team Building, Team Leadership, Coaching, Mentoring, Sales Management, Direct Sales, New Business Development, Customer Satisfaction, Leadership, Sales, Sales Force Development, Account Management, Change Management, Healthcare
Education
Champions School of Real Estate 2013 — 2014
Real Estate
Purdue University 1981 — 1985
BA Advertising, Minor Psycology, Public Relations Student Society of America
Independant School District December 2014 - Present
Grande Communications Networks LLC January 2014 - November 2014
The Scooter Store March 2009 - March 2013
Wells Fargo October 2007 - October 2008
Skills
Creative Writer, Fiction Writing, Book Writing, Dependable Team Player, Highly Reliable, Creative Strategy, Quality Driven, Outcome focused, Blogger, Blogging, Books, Social Media Blogging, Series Development, Self-driven, Self-marketing, Self-publishing, Ebooks, Amazon Kindle, Sales, Business Excellence, Information Technology, Published Author
Education
San Antonio College 2007 — 2015
New Horizons Computer Learning Center 2013 — 2013
A+ Certification, Network+ and Microsoft, Information Technology
UnitedHealth Group August 2013 - Present
Schertz Texas State Optical July 2013 - August 2013
Toepperwein Family Practice and Wellness Center February 2013 - May 2013
The Scooter Store November 2009 - February 2012
March-OctAbraxas Youth & Family Services-Hector Garza Center January 2009 - January 2009
Hill Country Youth Ranch January 2005 - January 2009
Skills
Phlebotomy, Injections, Test Lab Management, Organization, Goal Oriented, Responsiveness, Empathy, Time Management, Injectable, Customer Service, Healthcare, Training, Team Building, Public Speaking, Leadership, Teaching, Data Entry, Nonprofits, CPR Certified, Microsoft Word, Community Outreach, Health Education, Event Planning, Social Networking, First Aid, Microsoft Excel, Customer Satisfaction, Call Centers, PowerPoint, HIPAA
Education
Kaplan College 2012 — 2013
Medical Assistant, Allied Health and Medical Assisting Services
Northwest Vista College 2002 — 2004
degree, Anthropology
Oklahoma Baptist University 2002 — 2003
Cultural Anthropology
University of Texas of the Permian Basin
Bachelor of Arts (BA), Sociology
Tocquigny March 2015 - August 2015
The Hay Legal Group, PLLC 2012 - March 2015
FirstCare 2011 - 2012
Great American Financial Resources 2008 - 2011
St. Edward's University 2006 - 2007
Value Tech Realty Service 2004 - 2005
Association Member Benefit Advisors 2003 - 2004
The Scooter Store 2002 - 2003
Skills
Financial Analysis, Excel, Financial Reporting, Insurance, Microsoft Excel, Leadership, Strategy, Analysis, Management, Budgets, Finance, Cross-functional Team..., Business Development, Strategic Planning, Business Planning, Change Management, Business Strategy, Start-ups, Strategic Financial..., Team Building, Operations Management, Financial Modeling, Internal Controls, Business Analysis, Sales, Sarbanes-Oxley Act, Process Improvement, Due Diligence
Education
St. Edward's University 2006 — 2007
MBA, Operations, 3.8
Trinity University 1998 — 2002
BS, Finance
Alliance Seating & Mobility February 2010 - September 2012
The Scooter Store November 2008 - January 2010
Southwestern University September 2004 - May 2008
Skills
Microsoft Office, intermediate Spanish, Self-management, Collaborative Problem..., Team Oriented, Customer Relations, Government Compliance, Medicare, HIPAA, Document Management, Software Documentation, Team-oriented, Spanish, Healthcare, Customer Service, Public Speaking
Education
Southwestern University 2004 — 2008
Bachelor of Arts (B.A.), Political Science
Dreamcatcher Jewelry and Gifts January 2013 - Present
The Scooter Store January 2000 - April 2012
Scooter Store January 2000 - April 2012
The Scooter Store January 2001 - August 2006
Profit Recovery Group November 1996 - January 2000
OfficeMax April 1993 - November 1996
Builders Square, Inc June 1984 - April 1993
Education
Pittsburg State University
Bachelor of Science; BSBA, Business Administration
University of the Incarnate Word
MBA, Business
Rackspace, the #1 managed cloud company April 2014 - Present
Rackspace, the #1 managed cloud company August 2012 - March 2014
Rackspace, the #1 managed cloud company January 2011 - September 2012
Rackspace, the #1 managed cloud company December 2006 - December 2010
The SCOOTER Store December 2004 - December 2006
Texas Wilson Office Furniture July 1999 - December 2004
Skills
Cloud Computing, Analytical Skills, Self-confidence, Future Trends, Leadership, Program Management, Managed Hosting, Team Building, Finance, Analysis, Product Management, Cross-functional Team..., Marketing, Go-to-market Strategy, Enterprise Software, Managed Services, Lead Generation, Accounting, Sales, Strategy, Pricing Strategy, Solution Selling, Competitive Analysis, Salesforce.com, SaaS, Strategic Partnerships, Analytics, CRM, Forecasting
Education
The University of Texas at Austin 2013 — 2013
Texas Executive Education Certificate Program, General Management
The University of Texas at San Antonio 2001 — 2005
Master of Science, Finance
St. Mary's University 1991 — 1995
BBA, Corporate Finance
Hewlett-Packard August 2010 - Present
HP Information Security 2010 - 2012
VMware 2009 - 2010
Microsoft 2007 - 2009
Dell Inc. September 2006 - October 2007
AMD January 2005 - June 2006
Volt Technical Services December 2004 - June 2006
Voxpath Networks February 2004 - May 2004
Motorola 2004 - 2004
The Scooter Store August 2003 - November 2003
Skills
Sourcing, Negotiation, Networking, IT Service Management, Applicant Tracking..., Technical Recruiting, Behavioral Interviewing, Process Management, Talent Acquisition, Talent Management, Non-profit Volunteer, Interviews, Recruiting, Human Resources, Screening, Program Management, Leadership, Security, Disaster Recovery, Business Development, Management, Temporary Placement, Team Leadership, Professional Services, Social Media, Performance Management, SDLC, Start-ups, Consulting, Non-profit Fund..., Internet Recruiting, Vendor Management, Hiring, Strategy, College Recruiting, Onboarding, Benefits Negotiation, Executive Search, Screening Resumes, Contract Recruitment, Staffing Services, Sales, Search, IT Recruitment, CRM, Taleo, Employer Branding, Resource Management, Outsourcing, Information Technology
Education
St. Edward's University
Bachelor’s Degree, Organizational Communication
Rackspace Hosting 2009 - Present
Voicelink International January 2008 - November 2008
BSG Clearing Solutions 2006 - 2007
The Scooter Store 2003 - 2006
West Teleservices 2001 - 2003
The Varsity Internship Program 1995 - 2001
Skills
Cloud Computing, Managed Hosting, Disaster Recovery, Business Continuity, SharePoint, HIPAA, Microsoft Exchange, High Availability, SaaS, Sales, Customer Service, Selling, Data Center, Virtualization, Storage, IT Strategy, E-commerce, Network Security, Enterprise Software, VMware, Server Architecture, System Administration, Hyper-V, Sales Operations, Enterprise Architecture, Security, Networking, Outsourcing, Managed Services, Leadership, Professional Services, Lead Generation, Strategic Partnerships
Education
Northwestern State University 1993 — 1999
Bachelor of Arts (B.A.), Public Relations/Image Management
PerkinElmer November 2012 - Present
The Scooter Store June 2002 - November 2012
United States Air Force December 1995 - June 2002
Skills
UCCE IP\IVR CTI OS MS..., Call Center, Cisco Technologies, Cisco Call Manager, Telephony, VoIP, Unified Communications, Troubleshooting, Telecommunications, Networking, Process Improvement, IVR, Vendor Management, VMware, Operating Systems, Microsoft SQL Server, Call Centers, Contact Centers, Data Center, Windows Server, Active Directory, Avaya, Software Documentation, Disaster Recovery, Routing, System Deployment, Network Design, Technical Support, Virtualization, IT Management, SharePoint, CTI, TCP/IP, Visio, Microsoft Exchange, DNS, Enterprise Software, Citrix, ITIL, XP, Servers, IT Operations, Integration, Windows 7, Microsoft Technologies, LAN-WAN, System Administration, Cloud Computing, Firewalls, SCCM
Education
Southern Methodist University
Networking Technologies
Silver Eagle Distributors January 2013 - Present
The Scooter Store 2001 - 2012
Halo Distributing Company 1983 - 2001
Halo Distributing Company 1983 - 2001
Halo Distributing Company 1983 - 2001
Halo Distributing Company 1983 - 2001
Halo Distributing Company 1983 - 2001
Skills
Recruiting, Forward Thinking, Effective Operational..., Long Term Relationship..., Strategic Planning, Proactive Management, Public Speaking, Presentations, Professional Corporate..., Stays Ahead of...
Education
Spring Hill College 1976 — 1981
Bachelor of Science (B.S.), Business Administration and Management, General
Blue Cross Blue Shield of TN January 2004 - December 2006
BlueCross BlueShield of SC August 2003 - December 2004
State of Texas February 2003 - August 2003
The Scooter Store January 2002 - November 2002
CSC July 1989 - November 1998
Computer Science Corporation 1989 - 1998
Education
St. Edward's University 1999 — 2003
Staples January 2014 - Present
The Scooter Store May 2012 - October 2013
Citi Trends April 2008 - April 2012
Citi Trends Inc April 2008 - April 2012
TJX , AJ Wright division December 2005 - April 2008
Wright Stores December 2005 - April 2008
Family Dollar Stores January 1999 - November 2005
Johnson Oil Company January 1996 - January 1999
Priser Lawn Care January 1984 - January 1999
Best Oil January 1991 - January 1995
Skills
Merchandising, Retail, Inventory Control, Budgets, Leadership, Payroll, Selling, Store Management, Loss Prevention, Visual Merchandising, Income Statement, Inventory Management, CPFR, Profit, Succession Planning, Multi-unit, Big Box, Shrinkage, Forecasting, POS, Sales, Training, Hiring, P&L Management, Team Building, Apparel, District Management, Customer Service, Store Operations, Driving Results, Merchandise Planning, Retail Sales, Assortment, New Store Openings, Customer Satisfaction, Planograms, Trend Analysis, Associate Development, New Store Development, Customer Experience, Employee Training, P, Multi-Unit
Education
Purdue University 1986 — 1991
Building Construction Technology
Tipton High School 1982 — 1986
H.S. Diploma, College Prep
Cox Radio April 2000 - Present
The Scooter Store June 1999 - April 2000
Kelly Air Force Base June 1980 - May 1999
Skills
Radio Broadcasting, Adobe Audition, Audio Editing, Digital Media, Sound, Data Storage..., Network Administration, Network Security, Windows Sharepoint..., Outlook, Windows 7, Windows Server, Microsoft Office, Active Directory, NAS, TCP/IP protocols, OSI Model, Ethernet, iSCSI, Backup Exec, ePolicy Orchestrator, Wireless Networking, WSUS
Education
Texas A&M University 1997 — 1999
MS Based Server/PC Training, Maintaining /Troubleshooting Computer Networks, MCSE, Comptia A+
Northwest Vista College
Currently Attending, B. S. Computer Science, 3.0
Open Cloud Academy
Linux, Redhat, Open Source Fundamentals, Cloud Web Hosting.
Verizon August 2014 - Present
Destiny Church International, Inc May 2011 - Present
West Corporation December 2013 - April 2014
United States Postal Service October 2013 - October 2013
SiteMaster, Inc. February 2013 - April 2013
US Cellular August 2005 - October 2012
The Scooter Store 2002 - 2003
Skills
Leadership, Team Building, Public Speaking, Customer Service, Management, Customer Satisfaction, Team Leadership, Nonprofits, Customer Retention, Cellular Communications, Telecommunications, Wireless, CDMA, Smartphones, Mobile Devices, Blackberry, Troubleshooting, Mobile Technology, Customer Experience, WiFi, 3G, Customer Engagement, Team Management, Customer Insight, Facilitation, Motivational Speaking, Biblical Studies, Christian Leadership, Spiritual Leadership, Teamwork, Music, Acting, Trade Shows, GSM, Bible teaching, Exceptional People..., Christian Theology, Voice Over, Art, Inspiring People, Spiritual Direction, Christian Ministry, Spiritual Counselor, Exceeding Expectations, Voice Acting, Voiceovers, Call Center, Sketch Comedy, Hosting Events, Sales
Education
Northwestern State University 1996 — 1998
New Braunfels 1993 — 1996
Music
New Braunfels 1993 — 1996
Music
Microsoft August 2014 - Present
Zachry Holdings Inc 2012 - August 2014
The Scooter Store September 2007 - January 2012
Joyce Meyer Ministries October 2001 - September 2007
Southwestern Assemblies of God University 1998 - 2001
Skills
Exchange Server..., Microsoft Hyper-V, EMC Celerra, Hyper-V, Microsoft Exchange, Active Directory, SCOM, SCCM, SharePoint
Education
Southwestern Assemblies of God University 1995 — 2001
BS
USAA August 2012 - Present
The Scooter Store February 2011 - August 2012
USAA August 2010 - February 2011
Omni Austin Downtown Hotel February 2008 - February 2010
Skills
Talent Management, Recruiting, Sourcing, Telephone Interviewing, Screening Resumes, Offers, Business Relationship..., Employee Benefits, Applicant Tracking..., Salary Review, Talent Acquisition, Onboarding
Education
Nova Southeastern University 2007 — 2009
MS, Human Resource Management
Tarleton State University 2002 — 2006
Bachelor of Science, Human Resources
USAA June 2015 - Present
USAA June 2014 - June 2015
USAA April 2013 - June 2014
USAA (contract through Millenium Group) August 2012 - April 2013
The Scooter Store June 2012 - August 2012
The Scooter Store December 2009 - June 2012
United Heritage Credit Union August 2006 - December 2009
A+ Federal Credit Union April 2003 - August 2006
A+ Federal Credit Union June 2002 - March 2003
A+ Federal Credit Union December 2001 - June 2002
Skills
Customer Service, Budgeting, Strategic Planning, Customer Relations, Process Improvement, Sales Management, Business Planning, Problem Solving, Microsoft Office, Advertising, Promotions, Marketing Strategy, Event Management, Team Building, Public Relations, Account Management, Team Leadership, Contract Negotiation, Strategy Development, New Business Development, Planning, Operations Management, Vendor Management, Marketing Communications, Mentoring, Forecasting, Copywriting, Public Speaking, Photoshop, Budgets, Business Development, Customer Satisfaction, Time Management, Marketing, Creative Direction, Project Management, Training, Creativity, Sales Operations, Networking, Market Research, Banking, Analysis, Management, Strategy
Education
University of Houston 1998 — 2001
Bachelor of Science, Economics
San Antonio College 1996 — 1998
CHRISTUS Health May 2013 - Present
The Scooter Store September 2008 - February 2013
J. Scott Hopkins, Inc. August 2000 - August 2008
General Dynamics Information Technology May 2000 - October 2006
United States Air Force January 1993 - May 2000
Skills
Talent Management, Organizational..., Leadership Development, High Performance..., Project Management, IT Enabled Business..., Onboarding, Employee Training, Process Improvement, Emerging Leaders, Team Assessments, Change Management, HR Consulting, Performance Management, Faciltation, Research, Camtasia, Needs Analysis, Adult Education, SDLC, Succession Planning, Workshop Facilitation, Requirements Analysis, SnagIt, Learning Management..., Coaching, Talent Acquisition, Adult Learning Theory, Consulting, ADDIE, HRIS, Human Resources, Employee Relations, Program Management, Performance Improvement, Organizational Learning, Learning Management, Captivate, Technical Training, Vendor Management, Organizational..., Blended Learning, Training Delivery, SCORM, Recruiting, Performance Consulting, Workforce Planning, Instructor-led Training, Management Consulting, Employee Engagement
Education
Our Lady of the Lake University
Pursuing Ph.D. in Leadership Studies
Florida Institute of Technology School of Business 1993 — 1997
Master of Science in Management
University of Virginia School of Engineering 1988 — 1992
Bachelor of Science in Computer Science
Nationwide Insurance April 2015 - Present
Target June 2013 - April 2015
Texas State University January 2012 - May 2013
The Scooter Store February 2011 - January 2012
UPS May 2010 - February 2011
Tampa Bay Buccaneers May 2008 - August 2008
Skills
Customer Service, Sales, Social Media, Microsoft Excel, Enterprise Software, Marketing, Customer Satisfaction
Education
Texas State University-San Marcos 2011 — 2013
Master of Business Administration (MBA), Business
Saint Leo University 2006 — 2010
Bachelor's degree, Marketing, 3.85 - Magna Cum Lade
Genoptix, a Novartis Company August 2014 - Present
Breg, Inc. February 2013 - June 2014
The Scooter Store January 2004 - February 2013
Omnicare Inc. 1986 - 2002
Skills
Business Development, Healthcare, Medicare, Sales Operations, HIPAA, Process Improvement, Leadership, Accounts Receivable, Management, Team Building, Managed Care, Healthcare Industry, Durable Medical..., Medical Billing, Hospitals, Medical Devices, Healthcare Management, Insurance, Medicaid, Orthopedic, Forecasting, Performance Management, Medicare/Medicaid..., Executive Management, Cross-functional Team..., Sales Force Development, Operations Management, Customer Satisfaction, Call Centers, Strategic Planning, Account Management, Budgets, Training, Analysis, Vendor Management, Team Leadership
Education
Robert Morris College, Pittsburgh, PA 1983 — 1984
Paralegal Studies
Penn State University 1973 — 1977
English Literature
Randstad Technologies US January 2013 - Present
The Scooter Store January 2007 - November 2012
The Scooter Store May 2006 - January 2007
Symantec July 2003 - May 2006
Skills
Microsoft SQL Server, IIS, Microsoft Exchange, Virtualization, Disaster Recovery, Troubleshooting, Active Directory, Group Policy, Windows, SCCM, SCOM, TCP/IP, Networking, High Availability..., DNS management, Firewalls, SMTP, SNMP, Printer Fleet Management, WSUS, Hyper-V, VMware, Antivirus, Storage Area Networks, NAS, Tape Libraries, OCS 2007, Windows Server, Microsoft Office..., Computer Hardware, Software Documentation, Network Administration, Technical Support, Storage, Cluster, Databases
Education
Palm Beach Community College 1995 — 1998
Associate of Arts (A.A.), Computer Science
TecServ July 2012 - Present
The Scooter Store 2011 - 2012
Equipro 2005 - 2008
Nations Rent 2004 - 2005
Nations Rent 2003 - 2005
Neff Rental 1999 - 2004
US Navy 1987 - 1991
Skills
Troubleshooting, Customer Service, Small Engine Repair, Word, Excel, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Sales, Sales Operations, Inventory Management, Customer Satisfaction, Manufacturing, Operations Management, Process Improvement, Purchasing, Sales Management, Training, Team Building, Strategic Planning
Education
South Piedmont Community College 2009 — 2012
AAS, Electrical/Electronics
The Scooter Store 2008 - Present
Urology San Antonio 2005 - 2008
Education
San Antonio College
Apartment Interior Supply July 2014 - Present
Allen Industries January 2013 - July 2014
Televerde September 2011 - December 2012
AeroCare USA October 2010 - May 2011
The Scooter Store April 2008 - October 2010
The Scooter Store January 2003 - April 2008
International Business Machines Corporation January 2002 - January 2003
International Business Machines Corporation January 2000 - January 2002
Skills
Sales Operations, Account Management, Salesforce.com, Team Leadership, Project Management, Cold Calling, Team Building, Direct Sales, Sales, Strategy, CRM, Sales Process, Selling, Business Development, Product Development, Marketing, Lead Generation, Key Account Management, Competitive Analysis, B2B, Integrated Marketing, Product Marketing, SaaS, Sales Management, Solution Selling, Strategic Partnerships
Education
St. Edward's University 1993 — 1996
Business Administration, Business Management
Sigma Solutions, Inc. January 2010 - Present
M7 Aerospace LP April 2009 - November 2009
M7 Aerospace January 2007 - April 2009
Temple-Inland2004-2005 November 2005 - December 2006
The Scooter Store November 2003 - August 2004
Operational Technologies, Inc November 2000 - April 2002
GES Exposition Services October 1998 - November 2000
Pioneer Flour Mills (C August 1995 - October 1998
Skills
Spreadsheets, Microsoft Excel, Inventory Management, Fax, Shipping, Accounts Payable, Training, Management, Invoicing, Sales, Customer Service, Strategic Planning
Education
San Antonio College 1981 — 1983
Business Administration and Real Estate
Seguin High School 1972 — 1976
University of the Incarnate Word
Business Administration
New Breed Logistics March 2012 - November 2012
The Scooter Store December 2011 - February 2012
Rackspace Hosting May 2011 - November 2011
AMD January 2011 - April 2011
USAA May 2010 - August 2010
SAIC February 2007 - January 2010
Tesoro Petroleum January 2001 - September 2006
Skills
Business Analysis, Requirements Analysis, User Acceptance Testing, Change Management, SDLC, Visio, SharePoint, Business Objects, Process Improvement, Business Requirements, Financial Analysis, Performance Management, Business Intelligence, Integration, Requirements Gathering, Management, PMP, Analysis
Education
Our Lady of the Lake University 2001 — 2005
MS, Information Systems
University of St. Thomas (TX) 1981 — 1984
MBA, Finance
State University of New York College at Buffalo 1971 — 1977
BS, Business Adminsitration
Xenex March 2014 - Present
Stadler Custom Homes March 2013 - September 2013
The Scooter Store July 2009 - April 2012
The Scooter Store September 2006 - July 2009
The Scooter Store March 2006 - September 2006
The Scooter Store September 2001 - March 2006
The Scooter Store December 1999 - September 2001
The Scooter Store October 1998 - December 1999
Skills
Business Planning &..., Start-up & Growth..., Team Building &..., Revenue Growth &..., Turnaround & Change..., Major Contract..., Budget Optimization &..., Process Redesign &..., New System Development, Building Relationships, Strategic Planning, Process Improvement, Team Building, Forecasting, Operations Management, Budgets, Change Management, Leadership, Account Management, Training, Strategy, Human Resources, Management, Call Centers, Contract Negotiation, Sales Operations, Business Planning, Sales, Manufacturing, Vendor Management, Sales Management, Sales Process, Product Management, Healthcare, Leadership Development, Start-ups, Team Leadership, New Business Development, Cross-functional Team..., Marketing, P&L Management, Time Management, CRM, Customer Satisfaction, Business Development, Coaching, Business Process..., Performance Management, Project Management, Program Management
Education
St. Edward's University 1992 — 1996
Bachelor of Arts (BA), Magna Cum Laude
EricHall and Associates September 2014 - Present
Rainy Island Pens October 2013 - Present
The Scooter Store March 2011 - March 2013
Dr.Romero April 2003 - February 2011
Laufer Publishing Company 1992 - 2000
Laufer Media May 1993 - February 1996
Skills
Creative Writing, Poetry, Proofreading, Copy Editing, Fiction, Novels, Editing, Fiction Writing, Non-fiction, Short Stories, Book Reviews, Freelance Writing, Microsoft Excel, Microsoft Word, Marketing Research, American History, Historical Research, Books, Ebooks, Published Author, Manuscript, Creative Writer, Newsletters, Publications, Social Media...
Education
Pierce College 1985 — 1987
Lincare July 2013 - Present
The Scooter Store May 2013 - July 2013
Dayton Job Corps June 2008 - May 2011
Skills
Medical Devices, Process Improvement, Validation, Cardiology, Healthcare, Cross-functional Team..., Furniture Repair, Leadership, Account Management, Warehousing, Security, Customer Service, Furniture, Operations Management, Training, Team Building, Management
Education
Sinclair Community College 2003 — 2008
95 Semester Hours, Law Enforcement
The Scooter Store May 2006 - Present
The Scooter Store May 2006 - February 2012
Scooter Store May 2006 - September 2007
West Corporation January 2006 - May 2006
MALIN INTEGRATED HANDLING SOLUTIONS & DESIGN December 2003 - November 2005
Methodist Children's Hospital, Pediatric Outreach December 2003 - February 2004
Camp Fire USA 2000 - 2004
Mind Science Foundation May 2003 - December 2003
Alliance Solutions, Inc May 2003 - December 2003
Alliance Solutions, Inc May 2003 - December 2003
Skills
Access, Sales, Time Management, Outlook, Management, PowerPoint, Public Relations, Press Releases, Data Entry, Training, Microsoft Office, Customer Service, Microsoft Excel, Marketing, Troubleshooting, Call Centers
Education
U.S. Navy military training
LIBERAL ARTS
Kathleen High School 1979 — 1982
Defense Information School
Kathleen Senior High School
high school diploma, Advanced Art, Literature and general education
Polk State College
Traviss Vocational Technical Center
JOURNALISM AND BROADCASTING
CHRISTUS Health February 2009 - Present
The Scooter Store May 2002 - March 2007
New Braunfels Dermatology November 1998 - May 2002
Skills
Coding Specialist/AAPC, Health Insurance, Medicare
Education
Oklahoma State University
Stroud High School
United Allergy Services February 2014 - April 2015
The Scooter Store July 2012 - September 2013
The Skin Center Medical Spa August 2010 - March 2012
Skills
Healthcare Management, Hospitals, Healthcare, Nursing, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Critical Care, Patient Education, Cosmetics, Social Media, Public Relations, Physician Relations, Practice Management, Skin Care, Medical Billing, Administrative..., Office Management, Office Administration, Accounts Receivable, HIPAA, Data Entry, Medical Terminology, EMR, Accounting, Clinical Research, Healthcare Information..., Medicare, Managed Care
Education
Our Lady of the Lake University 2004 — 2007
Psychology, Psychology
Retired September 2013 - Present
The Scooter Store May 2011 - February 2012
International Cruise & Excursions, Inc June 2010 - May 2011
Cingular/AT&T Wireless, May 2005 - 2009
Skills
Direct Sales, Contract Negotiation
Education
Career College 1992 — 1993
Professional Legal Assistant, Law
St. Georges College 1982 — 1984
Business
HD Supply March 2013 - Present
The Scooter Store January 2010 - March 2013
Wolff Shoe Company February 2008 - May 2009
Wal Mart September 2002 - October 2007
Skills
Proven ability to..., Experience in..., Can manage multiple...
Education
University of Washington 1998 — 2001
Bachelor of Arts (B.A.), Communication and Media Studies, 3.38
North Seattle Community College 1997 — 1998
Associate's degree, Basics, 3.8
Global Home Inspections December 2011 - Present
The Scooter Store June 2006 - September 2011
Atomic X Beverage Co. November 2004 - June 2006
Starbucks February 2001 - October 2004
Hyatt Newporter 1994 - 1998
Education
Orange Coast College 1990 — 1992
The Scooter Store October 2009 - Present
The Scooter Store 2009 - 2013
UnitedHealthcare March 2008 - September 2009
Skills
Customer Service, Case Managment, Sales, Data Entry, Pre-certification, Problem Solving, Advocate
Education
San Antonio College 2013 — 2015
Associate's degree, Pre-Nursing Studies
Yuba City High School 2002 — 2003
High School/Secondary Diplomas and Certificates
Medtronic June 2012 - Present
The Scooter Store April 2009 - May 2012
Skills
Sales Operations, Capital Equipment, Product Launch, Customer Service, Medical Devices, Cross-functional Team..., Market Development, Cardiology, New Business Development, Marketing
Education
Rockford University 1978 — 1982
Bachelor of Business Administration (B.B.A.), International Business; French; Spanish; Accounting, 3.4
Stepping Stone Medical Equipment Bank a program of Seniors First of Orlando August 2013 - Present
The Scooter Store May 2010 - April 2013
Skills
Healthcare, Sales, Customer Service, Medical Devices, Hospitals, Troubleshooting, Rehabilitation, Pride Quantum Rehab..., Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Non-profit Program..., Automotive Repair, Microsoft Office, Computer Repair, Computer Maintenance
Education
Seminole State College of Florida 2013 — 2017
Computer Programming, Specific Applications
South Lakes