Experience
Safe-Guard Products  April 2015 - Present
Victoria's Secret  October 2013 - Present
IBM  May 2014 - January 2015
Victoria's Secret  March 2013 - October 2013
Wipro BPO   September 2012 - April 2013
Alorica  June 2011 - August 2012
Victoria's Secret  November 2008 - December 2011
Boys and Girls Clubs of America  May 2008 - January 2009

Skills
Call Center, Retail Sales, Customer Service, Customer Experience, Customer Satisfaction, Health Insurance, Coaching, Swim Lessons, Swim Instruction, Development Coaching, OSHA, Time Management, Management, Process Improvement

Education
Spelman College   2007 — 2011
Bachelor of Arts (B.A.), English

Experience
Blue Ocean Global Technology   2013 - Present
Ablysoft Pvt Ltd   April 2008 - Present
FCS Software Solutions  November 2005 - March 2008
Wipro BPO   April 2004 - November 2005

Education
Punjabi University   2001 — 2003
M.Sc. Software Engineering, Information Technology

Experience
Macy's  June 2014 - Present
Kohl's Department Stores  September 2013 - April 2014
Photon Infotech  March 2008 - September 2013
JPMorgan Chase  January 2012 - June 2013
Macy's  October 2008 - January 2012
Gale, part of Cengage Learning  March 2008 - September 2008
Southern Water   October 2007 - March 2008
Wipro Technologies  August 2004 - March 2008
Microsoft  January 2006 - September 2007
Wipro BPO   August 2004 - December 2005

Skills
Business Analysis, Microsoft Excel, Requirements Gathering, Requirements Analysis, Process Improvement, SDLC, Agile Methodologies, SQL, UML, Data Analysis, Analysis, Microsoft Office, IT Service Management, Business Requirements, Business Strategy, User Acceptance Testing, Gap Analysis, Business Intelligence, XML, Retail, JSON, GSON, Usability, Systems Analysis, OLAP, Machine Learning, Algorithms, Product Management, Scrum, Service Delivery, Testing, Databases, Software Documentation, Integration, SOA

Education
University of Calcutta   2001 — 2004
Bachelor of Science (B.Sc.)

Small scale Industry Services Institute   2002 — 2003
Diploma

Experience
Aon Hewitt  December 2012 - Present
Wipro BPO   July 2012 - December 2012
Wipro Technologies  February 2012 - June 2012
Southern Illinois University  August 2011 - November 2011
Southern Illinois University  August 2009 - August 2011
Southern Illinois University Carbondale  January 2007 - May 2009

Skills
Computer Hardware, Access, Windows 7, Microsoft Office, Data Analysis, Research, Troubleshooting, Technical Writing, Active Directory, Visio, Customer Service, Mac OS X, XP, Databases, Network Administration, Windows Server, Database Administration, Windows, Analysis, HTML, Networking, OS X, Software Installation, Technical Support, Windows XP

Education
Southern Illinois University, Carbondale   2009 — 2011
MPA, Political Science

Southern Illinois University, Carbondale   2004 — 2008
Bachelors, Information Systems and Applied Technologies

Experience
Information Control Company  March 2015 - Present
Techdemocracy LLC  August 2012 - February 2015
Pace University  August 2011 - May 2012
Wipro BPO   February 2008 - May 2008

Skills
Data Analysis, Databases, Data Modeling, SQL, Microsoft SQL Server, PL/SQL, SQL Tuning, C, C++, OBIEE, Informatica, Hyperion, Oracle Database, Testing, Requirements Analysis, Business Analysis, Business Intelligence, Oracle, SDLC, Requirements Gathering, Dashboard

Education
Pace University   2008 — 2012
Master's Degree, Management Information Systems, General

University of Mumbai   2003 — 2007
Bachelor's degree, Information Technology

Experience
Apple  August 2012 - June 2014
Wipro BPO   February 2012 - August 2012
TME Computer Service   September 2009 - August 2012

Skills
Windows, Microsoft Office, Computer Hardware, Operating Systems, Windows 7, Troubleshooting, XP, TCP/IP, Linux, Microsoft Excel, Microsoft Word, Software Installation, DHCP, Windows XP

Education
Southern Polytechnic State University   2012 — 2014
Bachelor of Applied Science (BASc), Information Technology

Georgia Piedmont Technical Colloge   2010 — 2012
Associate, Computer Networking, 3.41

Experience
Tata Consultancy Services  July 2011 - February 2012
Amdocs  February 2010 - April 2011
IBM  November 2008 - July 2009
Wipro BPO   July 2007 - September 2008

Skills
Microsoft Servers, VMware Server, Blackberry Enterprise..., Citrix Metaframe, VPN, Data Backup Solutions, Active Directory, Microsoft Applications, Domain Management, Symantec Antivirus, Vulnerability Scanning, SCCM, Software Compliance, Knowledge Sharing, Remedy Ticketing System, IT Service Management, DHCP, Windows Server, Servers, Disaster Recovery, Networking, VMware, Microsoft Technologies, Switches, XP

Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya   2003 — 2007
Bachelor of Engineering (B.E.), Information Technology, 73.4

Lokmanya Vidya Niketan H. Sc. School   2001 — 2002
Higher Secondary Certificate, PCM

Experience
VMware (/Trimax Americas)   December 2014 - Present
Trimax Americas  July 2013 - Present
INTTRA  March 2013 - July 2013
Cognizant Technology Solutions  November 2011 - July 2013
HBO  2011 - March 2013
Cognizant Technology Solutions  October 2005 - November 2011
BNYM  2009 - 2011
Wipro BPO   April 2004 - September 2005

Skills
Veritas Net Backup, Server Migration, VMware, Windows Server, VMware ESX, ITIL, IT Operations, Microsoft Exchange, Microsoft Operating..., Qualys, VTSP, vSphere, Active Directory, Technical Documentation, Team Leadership, Incident Management, Vulnerability Assessment, Security Patch..., PCI Standards, Production Support, System Administration, Virtualization, Servers, SCOM, Vulnerability Management, Infrastructure, SAN, Storage, Citrix Metaframe, Blackberry Enterprise..., SCCM, System Deployment, Troubleshooting, Service Delivery, Disaster Recovery, Data Center, VMware Infrastructure, Cluster, Cloud Computing

Education
Lean Startup Conference   2014 — 2014
Lean Startup, Entrepreneurship/Entrepreneurial Studies

University of Mumbai   1997 — 2002
Bacheleors in Engineering, Electronics

Experience
Venture Unlimited Inc   March 2012 - Present
Venture Unlimited Inc.   August 2008 - February 2012
Varite Inc.  April 2007 - July 2008
Wipro BPO   September 2006 - March 2007

Skills
Business Development, Recruiting, Management, CRM, Account Management, Strategy, Applicant Tracking..., Negotiation, Talent Management, Interviews, Cold Calling, Talent Acquisition, Temporary Placement, Resource Management, Technical Recruiting, Sourcing, Staff Augmentation, Benefits Negotiation, Screening, Internet Recruiting, Screening Resumes, Contract Recruitment, Executive Search, Leadership, Consulting, Hiring, IT Recruitment, Staffing Services, ERP, Permanent Placement, Vendor Management, Cloud Computing, Recruitments, College Recruiting, Recruitment Advertising, SDLC, Onboarding, Information Technology, Team Management, Personnel Management, Employee Engagement, Employee Relations, Performance Management, Strategic Sourcing, HR Consulting, Search, HRIS, PeopleSoft, Outsourcing, Human Resources

Education
Cambridge School Noida   1995 — 2010
High School

Punjab Technical University   2003 — 2006
B.Tech, Electrical

Experience
High Museum of Art  December 2010 - Present
Wipro BPO   November 2010 - Present
Massage Envy  July 2009 - August 2011
Lil Angels Photography  March 2008 - December 2008

Education
University of South Florida   2005 — 2009
Interpersonal and Organizational Communications, Communications

Experience
3R Connect   May 2011 - Present
Stoke City Council   August 2008 - November 2010
Tata Consultancy Services  June 2005 - January 2007
Wipro BPO   January 2003 - June 2005
Zenith Global Consultants   2000 - 2001

Skills
Human Resources, Recruiting, Business Development

Education
Staffordshire University   2007 — 2008
MBA

Experience
Tech Mahindra - AT&T   March 2014 - Present
Capgemini Outsourcing  April 2008 - October 2013
Prudential Process Management Services   2005 - 2008
Wipro BPO   2003 - 2005

Skills
Process Improvement, Incident Management, Product Development, Service Delivery, Transition Management, IT Service Management, Sla, ITIL, CRM, PMP, Management, IT Strategy, Software Documentation, Business Process..., Business Process, Outsourcing, Requirements Analysis, PMO, Service Management, Vendor Management

Education
University of Mumbai
Digital Electronics

Experience
Wipro Technologies (Citi Bank USA)   March 2015 - Present
Wipro Technologies  October 2011 - Present
Wipro Technologies  May 2009 - Present
Wipro Technologies (National Grid, USA)   November 2014 - April 2015
Wipro Technologies  March 2011 - October 2011
Wipro Technologies  May 2009 - March 2011
Wipro Technologies  November 2006 - January 2009
Wipro Technologies  June 2006 - November 2006
Wipro BPO   December 2003 - March 2006
Ford Business Services Center (P) Ltd., a wholly owned subsidiary of Ford Motor Company, U.S.A   July 2001 - December 2003

Skills
Informatica, SSIS, Microsoft SQL Server, IDE, SQL, RDBMS, Performance Tuning, Teradata, ETL, Datastage, PL/SQL, Data Warehousing, Data Migration, Unix Shell Scripting, Shell Scripting, Requirements Analysis, SDLC, Vendor Management, Management, Business Process, Business Analysis

Education
Symbiosis institute of Management Studies   2000 — 2004
MBA

SSI - IT Education   2001 — 2002
Ecommerce

Kashyaap Radiant Info School   1998 — 1998
Oracle Developement

National Institute of Information Technology   1994 — 1998
GNX

University of Madras   1994 — 1997
BCS

Experience
Cognizant Technology Solutions  January 2014 - Present
Cognizant Technology Solutions  April 2012 - December 2013
IBM Global Business Services  September 2010 - March 2012
Sun Knowledge   December 2009 - August 2010
Wipro BPO   2006 - 2009
WNS Global Services  December 2005 - July 2006
IBM  April 2005 - December 2005
American Express Financial Advisors  August 2002 - March 2005

Skills
Vendor Management, Business Development, Project Management, Account Management, Operations Management, Sales, Program Management, Team Management, BPO, Healthcare, Business Process..., Process Improvement, Service Delivery, Outsourcing, Transition Management, Training

Education
Symbiosis institute of Management Studies   2006 — 2009
MBA, Finance

Delhi College of Arts and Commerce   1999 — 2002
BA, Political Science

Experience
Molina Healthcare  October 2013 - Present
Molina Healthcare  September 2011 - September 2013
Molina Healthcare  August 2009 - September 2011
Walter Reed Army Medical Center  February 2008 - July 2009
Tata Consultancy Services  November 2005 - January 2008
Sony Pictures Entertainment  December 2006 - November 2007
Research International  2006 - 2006
aurionPro Solutions  April 2004 - October 2005
Wipro BPO   September 2003 - January 2004

Skills
WCF, AJAX, DHTML, jQuery, XSLT, Entity Framework, XAML, XML, CSS, HTML, AJAX Toolkit, Telerik Controls, InfoPath, ASP.NET, VB.NET, JavaScript, SSRS, C#, SDLC, Microsoft SQL Server, .NET, SSIS, Web Applications

Education
University of Mumbai   1999 — 2003
Bachelor of Engineering, Computers

S. S. AJMERA HIGH SCHOOL

Experience
Hewlett-Packard  October 2013 - Present
Capgemini  2010 - October 2013
Convergys  2003 - 2004
Wipro BPO   2000 - 2003

Skills
BPO, Offshoring, Business Transformation, Outsourcing, Business Development, Vendor Management, CRM, Shared Services, Global Delivery, Business Process..., Program Management, Business Process, Strategic Sourcing, IT Outsourcing, Management Consulting, Business Analysis

Education
State University of New York at Albany   1989 — 1989
BS, Economics

Experience
Data Rx   April 2014 - Present
Data Rx   July 2012 - April 2014
Wipro BPO   January 2010 - January 2012
Alcatel-Lucent  May 2005 - December 2009
Bell Labs Lucent Technologies  February 1999 - May 2005
Bell Labs Lucent Technologies  November 1997 - February 1999
AT&T  January 1994 - November 1997
AT&T  October 1990 - January 1994
AT&T  April 1986 - October 1990

Skills
Excel, Accounting, SOX, SAP, SharePoint, Variance Analysis, Journal Entries, Revenue Recognition, ERP, PowerPoint, Telecommunications, Business Documentation, General Ledger..., Corporate Finance, BPO, Supervisory Experience, Key Performance..., Performance Metrics, Systems Analysis, User Acceptance Testing, System Conversion, Reconciliation, Spreadsheets, Financial Reporting, General Ledger, Financial Accounting, Analysis, US GAAP, Account Reconciliation, QuickBooks, Accounts Receivable, Microsoft Excel, Sarbanes-Oxley Act, Financial Analysis, Forecasting, Internal Audit, Accounts Payable, Auditing, Invoicing, Finance, Cash Management, Fixed Assets, Internal Controls, Cost Accounting, Cash Flow, Software Documentation

Education
University of North Georgia   1981 — 1985
BBA, Accounting, Finance

FCHS   1977 — 1981

Experience
Flexasoft  April 2013 - Present
Wipro BPO   February 2010 - March 2011
Byond Global Outsourcing Pvt Ltd   September 2008 - December 2009

Skills
Recruiting, Employee Relations, Contract Recruitment

Education
Symbiosis institute of Management Studies   2003 — 2005
Post graduate diploma in Business administration, HR

SSD Womens institute of Technology   2000 — 2003
bachelor of computer applications

St Joseph's School, Bathinda
Bachelors in Computer Application, BCA

Experience
Wipro BPS  April 2013 - Present
Wipro BPO   October 2007 - April 2013
Wipro BPO   May 2007 - September 2007
Wipro BPO   October 2005 - May 2007
Wipro BPO   July 2004 - September 2005
Wipro BPO   January 2003 - July 2004
Wipro Spectramind  February 2002 - December 2002
GECIS  November 2000 - January 2002

Skills
Outsourcing, Global Delivery, Leadership, Business Development, Service Delivery, Team Management, Transition Management, Vendor Management, Employee Engagement, Offshoring, Change Management, Performance Management, Workforce Management, Project Management, Business Process..., Process Management, Process Improvement, Process Excellence, Account Management, Strategic Planning, Operational Excellence, Quality Management, Shared Services, Infrastructure..., Global Client Management, Business Transformation

Education
University of Melbourne
Master of Business Administration (MBA)

Universitas 21, Singapore
Postgraduate Certificate of IT Project Management & Outsourcing

Experience
IBM  September 2014 - Present
IBM  July 2012 - Present
RSA The Security Division of EMC  September 2011 - June 2012
IBM  May 2010 - December 2010
Maharashtra Services Bureau   April 2008 - February 2009
Wipro BPO   December 2004 - August 2005

Skills
Servlets, Eclipse, JSP, NetBeans, MVC, Unix, Oracle, Microsoft SQL Server, Databases, Java, XML, SDLC, JavaScript

Education
Northeastern University   2009 — 2010
Master of Science, Information Systems

University of Mumbai   2004 — 2009
Bachelor of Engineering, Information Technology

Experience
Reed Elsevier  January 2013 - Present
Reed Elsevier  January 2013 - Present
Bantech Solutions   December 2010 - April 2011
N. K. Wireless, USA   June 2010 - December 2010
Wright State University  September 2009 - June 2010
Tenet System   May 2008 - January 2009
Wipro Technologies  June 2006 - May 2008
Wipro BPO   August 2004 - June 2006

Skills
Integration, Management, Process Improvement, Team Management, Analysis, CRM, Vendor Management, Business Analysis, Project Management, Leadership, Project Planning, Six Sigma, Program Management, Telecommunications, Marketing Strategy, Operations Management, Outsourcing, Business Development, Strategy, Troubleshooting, Unix, Business Intelligence, Business Process, C, ITIL, Microsoft Office, Cross-functional Team..., SDLC, Requirements Analysis, Marketing, Budgets, PMP, Business Process..., IT Service Management, IT Strategy, Data Analysis, Software Project..., Testing, Service Delivery, Training, Installing and..., SCOM

Education
Wright State University   2009 — 2010
MBA, Finance

Symbiosis institute of Management Studies   2005 — 2007
MBA, Human Resource

National Institute of Science & Technology   2000 — 2004
B.Tech, Computer Science

BESC, Kolkata, India   1997 — 1999
High School, Science

St. Thomas Girls School, Kolkata, India   1987 — 1997
St. Thomas Girls High School, Science

Experience
Allied Telesis  February 2011 - Present
Sun Microsystems  August 2008 - December 2008
Wipro BPO   February 2006 - October 2007
Reliance Infocomm  January 2005 - December 2005

Skills
Wireshark, OPNET, OSPF, IGMP, RIP, STP, RSTP, PoE, RTSP, SNMP, VLAN, Perl, Switches, Routing, TCP/IP, QoS, Linux

Education
San Jose State University   2008 — 2010
Masters, Computer Networking

DAV Institute of Engg & Technology   2001 — 2005
Bachelors, Electronics and Telecommunication Engineering

Experience
Landon IP  May 2012 - Present
The George Washington University  October 2010 - April 2012
Wipro BPO   March 2006 - March 2007
Sitel  January 2005 - March 2006

Skills
Troubleshooting, Research, Cloud Computing, C++, C, Databases, Operating Systems, Analysis

Education
The George Washington University   2010 — 2012
Master's degree, Electrical and Electronics Engineering, 3.5 GPA

K.J. Somaiay College of Engineering and I.T.
Bachelor's degree, Electrical and Electronics Engineering

Experience
Satyam BPO Limited  March 2008 - December 2008
Wipro BPO   December 2006 - October 2007
Fact Personnel Pvt Ltd   May 2006 - October 2006

Skills
Talent Management, Screening, Strategic Sourcing, Talent Acquisition, Team Management, Onboarding, Interviews, Recruiting, Payroll, Human Resources

Education
Osmania University   2003 — 2005
MBA, Human Resources & Finance

Osmania University   2000 — 2003
B.Com, Commerce, Economics, Statistics

Little Flower Junior College   1998 — 2000
Intermediate, Maths, Economics, Commerce

ST Ann's High School, Tarnaka.   1997 — 1998
Higher Secondary Education

Experience
kbs+ Toronto  May 2013 - March 2015
The adpharm   2012 - 2013
Incipit Integrated Communications   2011 - 2012
Digitas Inc. (Members of Paris-based Publicis Groupe S.A., world’s 4th largest communications group)   2008 - 2009
Dell, Inc.   2006 - 2007
Dell, Inc.   2006 - 2006
Thunderbird School of Global Management, Arizona   2005 - 2006
Veteran's Affairs (VA Connecticut Healthcare System)   2004 - 2005
Wipro BPO   2001 - 2004
Somany Tiles and Shalimar Paints Ltd.   1998 - 2001

Skills
Customer Insight, Customer Experience, Digital Strategy, Brand Loyalty, Web Analytics, Brand Engagement, Business Strategy, Building Customer..., Relationship Marketing, Manage Client..., E-strategy, Customer Engagement, Consultative Sales..., Training Delivery, Key Account Management, Project Management, Problem Solving, Customer Acquisition, Service Delivery, Customer Satisfaction, Cross-functional Team..., Global Strategy, Digital Marketing, Social Media Marketing, Global Marketing, Social Media Integration, Customer Contact, ROI Optimization, Innovator, CRM, Marketing Strategy, Business Development, Management, Market Research, Competitive Analysis, Strategy, Account Management, Brand Management, Vendor Management, Integrated Marketing, Segmentation, Brand Activation, Marketing, Strategic Planning, Advertising, Marketing Communications, Lead Generation, Consulting

Education
York University - Schulich School of Business   2014 — 2015
Post-MBA Diploma in Advanced Management

The University of British Columbia   2012 — 2012
Award of Achievement in Web Analytics

Thunderbird School of Global Management   2005 — 2006
MBA

Aligarh University, India
MBA, Marketing; B.E. Chemical Engineering

Experience
L&T Infotech  December 2011 - Present
Bank of America Merrill Lynch  March 2011 - December 2011
Wipro BPO   September 2006 - February 2010
Indiabulls  April 2006 - September 2006

Skills
Capital Markets, Investment Banking, Prime Brokerage, Global Custody, Securities, Equities, Settlements, Business Analysis, Documentation, Settlement, Back Office, Middle Office, Financial Services, Corporate Actions, Analysis, Requirements Gathering, Finance, Software Documentation, Investments, Derivatives

Education
Osmania University   2004 — 2006
MBA, Finance

Osmania University   2001 — 2004
BCA, Computers

CBSECentral Board of Secondary Education - New Delhi   1997 — 1998

Experience
Actively Seeking New Opportunities  May 2015 - Present
Baker Hughes  March 2012 - May 2015
Baker Hughes  2012 - 2014
University of Houston  January 2011 - February 2012
Harris County ITC  May 2011 - September 2011
Intelenet Global Services (A Serco Company)   January 2010 - July 2010
Bhawani Industries Ltd   May 2009 - November 2009
Al-Mawred United Co   October 2008 - May 2009
iBridge Solutions  July 2006 - September 2008
Wipro BPO   January 2005 - May 2006

Skills
Six Sigma, Project Management, Supply Chain Management, Leadership, Operations Management, Management, Process Improvement, Budgets, Strategy, Change Management, Quality Assurance, Data Analysis, Team Management, Business Analysis, Quality Management, SAP, Business Process, Supply Chain, Analysis, Product Management, Category Management, Microsoft Project, Spotfire, Project Planning, Business Intelligence, Microsoft Office, Minitab

Education
University of Houston, C.T. Bauer College of Business   2010 — 2012
MBA

University of Pune   1999 — 2003
BE

International Indian School Riyadh   1994 — 1999
High School

Experience
WNS  July 2012 - Present
AAA Northern California, Nevada & Utah   August 2013 - December 2013
WNS Global Services  January 2011 - June 2012
WNS Global Services  October 2009 - December 2010
WNS  April 2008 - September 2009
wns  April 2007 - March 2008
WNS  July 2006 - March 2007
WNS  October 2004 - June 2006
Wipro BPO   2004 - 2004

Skills
Service Delivery, People Management, ITIL, SLA, Process Engineering, Sla, Management, Security, Vendor Management, Outsourcing, Team Management, IT Operations, Leadership, IT Service Management, Business Analysis, BPO, Pre-sales, Requirements Analysis, IT Strategy, Offshoring, Solution Architecture, Business Intelligence, Business Process

Education
Symbiosis International University   2010 — 2012
EPGDBM, Management Studies

EXIN   2009 — 2009
ITIL V3 Foundation, ITIL

Oracle University   2007 — 2007
OCA, Intorduction to Oracle 9i - SQL

University of Pune   2000 — 2004
BE, Electronics and telecommunications

Amolakchand mahavidyalay   1998 — 2000
H.S.S.C, Physics, Chemistry, Biology, Maths

Anglo Hindi High School   1995 — 1998
S.S.C

Experience
KNOWARTH Technologies   April 2015 - Present
Management Institute   June 2012 - Present
InfoStretch Corporation  April 2013 - March 2015
ALCHEMIST SOFTWARE PVT. LTD.   June 2009 - May 2013
Clarion Technologies Pvt Ltd  October 2008 - June 2009
BNY Mellon  June 2007 - September 2008
Wipro BPO   October 2006 - June 2007

Skills
SQL, XML, Web Services, Cloud Computing, .NET, Telecommunications, Pre-sales, Team Management, Strategic Planning, Service Delivery, Program Management, Strategy, ITIL, Human Resources, Leadership, Team Leadership, Vendor Management, Project Planning, Management, Business Development, Sales Operations, Sales, Mobile Devices, CRM, Business Intelligence, Software Development, SaaS, Enterprise Software, Mobile Applications, Outsourcing, Business Analysis

Education
University of Pune   2007 — 2009
Master of Business Administration (MBA), A

University of Pune   2002 — 2005
Bachelor's degree, Computer Science, A

Experience
Accenture  July 2011 - Present
KPIT Cummins Infosystems Limited  February 2006 - July 2011
Business Objects an SAP company  February 2006 - July 2011
Wipro BPO   June 2004 - February 2006
Infotek Call Center & Services   January 2002 - June 2004
Infotek  February 2001 - December 2002

Skills
Business Objects, Requirements Analysis, Business Intelligence, PL/SQL, SQL, Oracle, Unix, Microsoft SQL Server, Crystal Reports, IT Service Management, Web Intelligence, Data Warehousing, Service Delivery, Dashboard, Informatica, ETL, Business Analysis, SAP BI, Solution Architecture, ERP, Data Modeling, Data Migration, SDLC, Data Integration, Requirements Gathering, Software Project..., ITIL, Vendor Management

Education
University of Pune   1996 — 2002
B.E, Computers

Bishops

Experience
GENPACT  April 2011 - Present
GENPACT  May 2009 - March 2011
GENPACT  June 2006 - 2009
GE Capital International Services  July 2004 - August 2006
Wipro BPO   September 2003 - June 2004

Skills
Certified Scrum Master..., Business Transformation, Project Portfolio..., Healthcare Consulting, Radiology, Cardiology, Six Sigma, BPO, Team Management, Management, CRM, Leadership, Business Process, Outsourcing, Training, Change Management, Business Process..., Project Management, Service Delivery, Business Process..., Healthcare, SDLC, Process Improvement, Vendor Management, Cross-functional Team..., PMP, Business Analysis, Software Project..., Requirements Analysis

Education
Sikkim Manipal University of Health, Medical and Technological Sciences   2006 — 2009
MBA, Healthcare Services

CPOINT   2001 — 2003
PGDAP, Application Programming

Utkal University   1999 — 2002
BCOM

New Horizon
CCNA, Cisco Certified Networking

Stewart

Experience
Ana-Data Consulting  January 2014 - Present
Mitchell Martin Inc.  May 2011 - May 2012
Mitchell Martin Inc.  January 2010 - May 2012
Ana-Data Consulting  August 2008 - January 2010
Software Solutions  February 2007 - July 2008
High Places International   2005 - 2006
Frost & Sullivan  2005 - 2005
Wipro BPO   2003 - 2005

Skills
Software Implementation, Sourcing, Executive Search, SaaS, Recruiting, Social Media Marketing, Facebook, Consulting, Contract Recruitment, Internet Recruiting, Staff Augmentation, Interviews, Management, Social Media, Permanent Placement, Benefits Negotiation, Temporary Placement, Screening, Technical Recruiting, CRM, Lead Generation, SEO, Business Development, Talent Acquisition, Staffing Services, SDLC, Applicant Tracking..., IT Recruitment, Job Descriptions, Hiring

Education
Sikkim Manipal University of Health, Medical and Technological Sciences   2003 — 2005
MBA, HR& Marketing

Experience
Serco  November 2014 - Present
Tech Mahindra  January 2012 - October 2014
Self Owned (RightClick Consulting Services)   August 2010 - October 2014
Integrated Retail   November 2010 - November 2011
Syntel  September 2006 - May 2010
Intelenet (now Serco)   January 2005 - September 2006
Wipro BPO   October 2003 - October 2004
P D Hinduja Research and Development.   August 2001 - August 2002

Skills
Business Development, Business, Supply Chain Management, CRM, Domain knowledge, Sales, Business Networking, Manage Client..., Sales Operations, Pre-sales, Consulting, Account Management, Outsourcing, Strategy, Product Management, Project Planning, Lead Generation, Management, Team Management, Market Research, New Business Development, Leadership, Training, Project Management, Key Account Management, Negotiation, Sales Process, Integration, Competitive Analysis, Retail, Marketing Strategy, Supply Chain, Strategic Partnerships, Networking, Sourcing, Analysis, Solution Selling, Vendor Management, Telecommunications, ERP, Digital Marketing, Channel Partners, Business Analysis

Education
Narsee Monjee Institute of Management Studies   2006 — 2008
PGDMM, Marketing

University of Mumbai   1997 — 2001
Bachelor of Engineering(Degree), Shah&Anchor Kutchi COE (Electronics)

Experience
Natixis North America  June 2013 - Present
Natixis North America Inc.   January 2013 - May 2013
Natixis North America  January 2008 - December 2012
Natixis Capital Markets  January 2006 - December 2007
Wipro BPO   2004 - 2005

Skills
Unified Messaging, Active Directory, Data Center, Microsoft Exchange, Disaster Recovery, Servers, Cisco Technologies, Security, ITIL, Virtualization, Computer Security, IT Management, Information Security, VMware, Network Security, Business Continuity, Management, Software Documentation, VMware Infrastructure, System Deployment

Education
The Robert Gordon University   2001 — 2003
Master of Science (MSc), Information Technology

St.Kabir High school
High school

Experience
Securly  March 2014 - Present
Ness Global Services  March 2013 - March 2014
Pearson Learning Solutions  2008 - 2014
Ness Technologies  September 2008 - March 2013
Ness Technologies  September 2008 - May 2011
eClerx Financial Services Pvt. Ltd.   September 2006 - September 2008
Interactive Realities International Pvt. Ltd.   September 2005 - September 2006
Wipro BPO   June 2003 - August 2005

Skills
Quality Center, Manual Testing, Agile Methodologies, QTP, Test Planning, Regression Testing, Test Management, Test Cases, Agile Testing, Software Quality..., Software Project..., System Testing, Test Automation, Requirements Analysis, Test Strategy, Testing, Defect Tracking, SDLC, Functional Testing, XML, Performance Testing, Selenium, Test Execution, Test Estimation, Integration Testing, Quality Assurance

Education
University of Mumbai
Bachelor of Engineering (BE), Computer Engineering

Experience
SYNTELL Inc.  April 2015 - Present
MindTree Ltd  July 2008 - March 2015
Wipro BPO   May 2004 - May 2006

Skills
Requirements Gathering, Requirements Analysis, Business Analysis, General Insurance, Commercial Insurance, Testing, Portal Development, Reinsurance, Client relationship..., CRM, Business Requirements, Business Strategy, Team Management, Vendor Management, Pre-sales, Consulting, SDLC

Education
BIIM, Pune   2006 — 2008
Master of Business Administration (MBA), Marketing; Information Technology

North Maharashtra University   1999 — 2003
Bachelor's Degree, Chemical Engineering

Shivaji Science College, Nagpur University   1997 — 1999
Higher Secondary, Science

Experience
S.i. Systems   February 2007 - December 2008
Wipro BPO   December 2004 - July 2005

Education
University of Madras   2001 — 2007

Experience
STT Enviro Corp (STT.V)   March 2015 - Present
IMW Industries   May 2014 - Present
Westport Innovations  February 2011 - May 2014
Con-Space Communications (BC, Canada)   February 2010 - February 2011
Wipro BPO   June 2008 - February 2010
Sykes Inc  March 2007 - June 2008
SAWO Inc   March 2006 - March 2007
Lear Corporation  June 2004 - March 2006
Lear Corporation  November 2000 - June 2004
Lear Corporation  June 1998 - October 2000

Skills
Quality System, Quality Assurance, Six Sigma, Lean Manufacturing, Quality Management, FMEA, ISO, Root Cause Analysis, Project Management, Process Improvement, Quality Auditing, Quality Control, Software Documentation, PPAP, ISO 14001, DMAIC, APQP, Kaizen, TS16949

Education
University of San Jose - Recoletos   2003 — 2004
Masters in Management, Business Administration, Management and Operations

University of San Carlos   1991 — 1996
Engineer, ECE

ASMS La Salle   1987 — 1990

Experience
Hendall Inc.  October 2014 - Present
Healthcare Management Solutions, LLC  September 2012 - October 2014
Wipro BPO   February 2011 - May 2012
Wipro BPO   December 2009 - February 2011
Wipro BPO   August 2009 - December 2009
Wipro BPO   May 2009 - August 2009
HSBC  June 2007 - January 2009
Bacou-Dalloz  October 2003 - January 2007

Skills
Product Development, Product Costing, Customer Service, Project Management, Leadership, Management, Call Center, Six Sigma, Strategic Planning, Microsoft Excel, Process Improvement, Customer Satisfaction, Marketing, New Business Development, Training, Employee Benefits, Team Leadership, Operations Management, Analysis, Change Management, Vendor Management, Sales, Data Analysis, Performance Management

Education
SUNY at Buffalo   2006 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General

SUNY at Buffalo
Bachelor's degree, Chemical Engineering

Experience
Wipro Technologies  March 2012 - Present
Wipro BPO   November 2010 - March 2012
Infocrossing  June 2008 - November 2010

Skills
Process Improvement, VPN, IT Outsourcing, Sla, Management, Data Center, Disaster Recovery, IT Service Management, Cloud Computing, Remote Infrastructure..., Outsourcing, Service Delivery, Incident Management, ITIL, Servers, Network Security, IT Operations, Storage

Education
Regis University   1996 — 2001
BS Computer Science, Computer hardware, OS, VM, ESX, 3.85

Experience
Wipro BPO   August 2010 - Present

Education
University of Colorado at Denver   2009 — 2012
Masters, Information System

Experience
Hewlett-Packard  August 2007 - Present
Wipro BPO   June 2003 - July 2007
Siemens  November 1990 - May 2003

Education
Institute of Engineers India   1988 — 1990
AMIE, Electrical Engineering

National College   1987 — 1990
Graduation, Science

Fr.Agnels I.T.I.   1985 — 1988
Electrical Maintenance and Electronics, Electrical and Electronics

National College   1985 — 1987
HSC, Science

St.Stanislaus High School   1975 — 1985

Experience
Wipro BPO   March 2009 - December 2009

Education
The University of Findlay   2010 — 2012
MBA, Health Care Management

Auroras Degree College   2004 — 2007
B.Sc, Life Sciences

Experience
Stratford University  August 2014 - Present
Stratford University  March 2009 - August 2014
Stratford University  January 2008 - March 2009
Dell Financial Services (Exl Services)   January 2006 - August 2006
Wipro BPO   December 2004 - January 2006

Skills
Higher Education, Microsoft Office, Data Analysis, PowerPoint, Research, Microsoft Excel, Leadership, Public Speaking, Customer Service, Microsoft Word, Analysis, Strategic Planning, Budgets, Program Management, Financial Analysis, Adobe Creative Suite, MS Project, Lead 360, FsaAtlas, Social Media, International Admissions, Adobe, J-1 advising, Staff Development, Employee Training, Leadership Development, Hiring Employees, CampusVue, International Marketing, Partnership-building, Enrollment Management, Project Planning, Admissions, Recruiting, Team Management

Education
Stratford University   2008 — 2010
MBA, Finance

Stratford University   2008 — 2009
Master of Business Administration (M.B.A.), Finance, General

Experience
XO Communications  November 2010 - Present
Tech Mahindra  August 2008 - November 2010
Wipro BPO   March 2008 - August 2010

Skills
Telecommunications, Call Center, Telephony

Education
Pune University   2002 — 2006
Bachelor of Commerce (B.Com.), Accounting

Experience
ITT Exelis  October 2013 - Present
Georgia Army National Guard  October 2010 - Present
ITT Exelis  March 2013 - September 2013
CGS  November 2012 - March 2013
Wipro BPO   June 2012 - December 2012
RKG Marketing Solutions LLC   November 2011 - June 2012
New Horizons Computer Learning Centers  2011 - 2012
Georgia Army national Guard  September 2004 - October 2010
Delta Global Servies   June 2003 - October 2007

Skills
Troubleshooting, Security Clearance, Operating Systems, Computer Security, Windows, Active Directory, Windows Server, Unix/Linux, MS Project, Sharepoint 2007, Sharepoint designer, Microsoft Exchange, Microsoft Outlook, SDLC, SQL DB2, Microsoft SQL Server, SQL, Access Database

Education
American Military University   2011 — 2013
Masters, Public Administration/Project management

New Horizons Computer Learning center   2012 — 2012
Comp Tia A+, Network+, Security+, MCTS

Strayer University   2011 — 2012
Masters, Public Administration/project Management

Savannah State University   2006 — 2010
Bachleors, Criminal Justice minor cyber crime

Experience
SRBS, Inc.   December 2010 - Present
Wipro BPO   May 2007 - December 2010
GECIS  March 2003 - April 2007

Skills
New Business Development, Business Process..., International Marketing

Education
Symbiosis International University   2004 — 2006
MBA, Marketing, FInance

Experience
Wipro BPO   2014 - 2015
Randstad  2014 - 2014
SunTrust Bank  August 2013 - November 2013
Advance1 Staffing & Recruiting LLC   April 2012 - August 2013
WorldPay  August 2009 - April 2012
Herbert Automotives   August 2007 - May 2010

Skills
Talent Acquisition, Technical Recruiting, Recruiting, Interviews, Applicant Tracking...

Education
South Carolina State University

Experience
University of Wyoming  August 2009 - Present
Wipro BPO   June 2006 - July 2007

Education
University of Wyoming   2009 — 2014
Doctor of Philosophy (Ph.D.), Cell/Cellular and Molecular Biology

State University of New York at Buffalo   2007 — 2009
Post Baccalaureate Research, Biotechnology