AAA Northern California, Nevada & Utah
AAA Northern California, Nevada and Utah, formerly known as the California State Automobile Association, is one of the largest motor clubs in the American Automobile Association National Federation. As the names states, it serves members in Northern California, Nevada, and Utah. Headquarters: Emeryville, CA CEO: Tim Condon (Mar 10, 2014–) Founded: 1900 Subsidiaries: SAFE Security, Inc., California State Automobile Association Inter-Insurance Bureau, GoMentum Station
AAA Northern California, Nevada & Utah List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA Northern California, Nevada & Utah. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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AAA Northern California, Nevada & Utah Employees
AAA Northern California, Nevada & Utah 2013 - Present
AAA Northern California, Nevada & Utah 2008 - 2013
California State Automobile Association 1987 - 2008
Wells Fargo 1982 - 1986
Skills
Strategy, Marketing, Business Process..., Project Management, Cross-functional Team..., Competitive Analysis, Business Development, New Business Development, Business Strategy, Consensus Building, Employee Training, Cartography, Geography, Adobe Creative Suite, Mac, Demographics, Product Management, Due Diligence
Education
University of California, Berkeley 1977 — 1981
BA, Economics
Kaiser Permanente November 2014 - Present
AAA Northern California, Nevada & Utah July 2011 - March 2014
CSAA Insurance Group March 2000 - June 2011
Pacific Gas and Electric Company January 1985 - March 2000
US House of Representatives 1980 - 1984
Skills
Internal Communications, Media Relations, Strategic Communications, Communication Training, Corporate Communications, Strategy, Communications Planning, Leadership, Crisis Communications, Management, Employee Engagement, Message Development, Program Management, Change Management, Public Affairs, Messaging, Training
Education
The Protocol School of Washington 2014 — 2014
Training Certification, Corporate Etiquette and International Protocol
University of California, Davis 1976 — 1980
BA, Political Science
Lynbrook High School 1973 — 1976
Data Acumen August 2008 - Present
SnapLogic May 2015 - Present
AAA Northern California, Nevada & Utah January 2014 - January 2015
College Success Arizona August 2014 - December 2014
Boston Scientific May 2013 - April 2014
Andersen Corporation October 2013 - March 2014
Prologis July 2012 - June 2013
Appirio May 2012 - June 2013
Boston Scientific July 2011 - September 2012
CSAA Insurance Group April 2010 - July 2011
Skills
Salesforce.com, Workday, Web Services, SuccessFactors, Informatica, Mule ESB, Boomi, Oracle, MySQL, Microsoft SQL Server, Solution Architecture, Data Integration, Business Intelligence, Data Warehousing, Data Architecture, Master Data Management, Database Design, Agile Methodologies, Software Documentation, Requirements Gathering, Requirements Analysis, Apex Programming, SOQL, PL/SQL, ETL, Unix, Linux, SDLC, ORM, SQL, XSLT
Education
University of Phoenix 2002 — 2005
Master of Science (MS), Computer Information Systems
Linda Schumacher Digital Analytics Strategy & Analytics @ www.lschumacher.com March 2001 - Present
Saint Mary's College of California August 2014 - Present
gearDigital January 2014 - February 2015
AAA Northern California, Nevada & Utah April 2007 - June 2011
PlanetOut Inc. 2004 - 2005
PlanetOut Inc. 2002 - 2004
PlanetOut Inc. 2001 - 2002
Connecting Images 1999 - 2001
Skills
Email Marketing, Web Analytics, Digital Marketing, E-commerce, Google Analytics, Social Media Marketing, Project Management, A/B testing, Direct Marketing, Database Marketing, Marketing Strategy, Web Marketing, Online Advertising, SEO, Organic Search, Online Campaign..., Data Analysis, Web Analytics..., Landing Page..., Reporting Systems, Web Content, Online Marketing..., Word Tracker, SEOmoz, Test Planning, Campaign Tracking, Reporting & Analysis, Funnel Optimization, Business Requirements, Team Management, Lead Management, Sales Funnel..., Email Systems, Social Media Measurement, Google Webmaster Tools, Presentations, Technical Documentation, Technical Presentations, Project Planning, Technical Project..., Knowledge Sharing, Client Liaison, Concept Development, Business Process Design, Analytics, Digital Strategy, Online Marketing, User Experience
Education
University of Minnesota-Twin Cities 1990 — 1995
B.A., American Studies, summa cum laude
AAA Northern California, Nevada & Utah August 2011 - Present
Visa April 2011 - June 2011
Wells Fargo June 2010 - March 2011
Z with Me November 2009 - June 2010
Visa April 2009 - September 2009
J.P. Morgan January 2008 - January 2009
J.P. Morgan January 2007 - January 2008
Washington Mutal August 2005 - January 2007
Credit One Bank August 2004 - August 2005
Green Mountain Energy August 2003 - August 2004
Skills
Strategy, Marketing Strategy, Analytics, Integrated Marketing, Team Building, Direct Marketing, Product Management, Customer Acquisition, Strategic Planning, Management, Segmentation, Start-ups, Program Management, Vendor Management, Market Planning, CRM, P&L Management, Marketing, Online Marketing, Leadership
Education
University of Minnesota - Carlson School of Management 1990 — 1994
MBA, Marketing
Cisco August 2015 - Present
OpenDNS August 2015 - Present
Pinole Creek Cafe June 2010 - Present
OpenDNS September 2014 - June 2015
OpenDNS June 2013 - September 2014
OpenDNS November 2012 - June 2013
AAA Northern California, Nevada & Utah October 2011 - October 2012
Santa Clara Silicon Valley Alumni Network June 2011 - June 2012
AAA NCNU - Vallejo August 2010 - October 2011
Chinese Student Association September 2009 - June 2010
Skills
Salesforce.com, Customer Service, Microsoft Office, Sales Process, Account Management, Project Management, Property & Casualty..., Life & Health Insurance..., Agile Methodologies, Scrum, Marketo
Education
University of California, Santa Cruz 2006 — 2010
Business Management Economics, Financial Accounting
Berkeley High School
AAA Northern California, Nevada & Utah February 2015 - Present
New York Life Insurance Company November 2014 - February 2015
Cypress Private Security March 2014 - November 2014
Allied Barton Security Services September 2011 - February 2014
Self Employed June 2009 - December 2011
Securitas Security Services USA, Inc. March 2010 - September 2011
TLG Security June 2009 - February 2010
FedEx Express July 2008 - September 2009
Skills
Instructional Design, E-Learning, Blended Learning, Educational Technology, Distance Learning, Captivate, Instructional Technology, Mobile Learning, Calendaring, Sales, Customer Satisfaction, Administrative..., Leadership, Process Scheduler, Software Documentation, Administrative..., Project Management, Investigation, Customer Service, Microsoft Excel, Outlook, Training, Social Media, Microsoft Word, Program Management, Team Building, Management, Strategic Planning, Microsoft Office
Education
UCSC Silicon Valley Extension
AAA Northern California, Nevada & Utah July 2015 - Present
Target August 2013 - July 2015
Target October 2010 - August 2013
SureWest Communications April 2005 - June 2010
SureWest Communications August 2001 - August 2008
Skills
Forecasting, Business Development, Microsoft Word, Product Management, Competitive Analysis, Training, Team Building, Strategic Planning, Leadership, Project Management, Teamwork, Revenue Analysis, Conflict Resolution, Program Management, Marketing Strategy, Telecommunications, Product Marketing, Marketing Communications, Wireless, Product Development, Sales, Marketing, Vendor Management, Account Management, Strategic Partnerships, Management, Recruiting, Analysis, Customer Retention, Budgets, Project Planning, Retail, Advertising, Customer Service, Team Leadership, Cross-functional Team..., Contract Negotiation, Strategy, Customer Satisfaction, Product Launch, Sales Operations, Event Planning, Direct Sales, Salesforce.com, Business Analysis, Sales Management, SDLC, E-commerce, Business Planning, CRM
Education
University of Phoenix 2003 — 2005
B.S., Business Management
Wells Fargo August 2015 - Present
BSI Group March 2013 - July 2015
Wells Fargo September 2011 - February 2013
Translational Genomics Research Institute (TGen) April 2009 - August 2011
AAA Northern California, Nevada & Utah June 2006 - March 2009
OppenheimerFunds December 1999 - May 2006
OppenheimerFunds December 1997 - December 1999
OppenheimerFunds August 1994 - November 1997
Synergen January 1993 - July 1994
Skills
Program Management, Project Management, Software Development, IT Strategy, Team Leadership, Leadership, Scrum, Management, SaaS, Waterfall, Agile Project Management, SQL, Disaster Recovery, Oracle, Enterprise Software, Integration, SDLC, CRM, Strategy, IT Management, Start-ups, Risk Management, Product Management, Business Analysis, Salesforce.com, Analysis, Agile Methodologies, Vendor Management, Process Improvement, Requirements Analysis, Consulting
Education
University of Oklahoma - Price College of Business 1989 — 1992
BBA, Managment Information Systems
AAA Northern California, Nevada & Utah February 2014 - Present
Automobile Club of Southern California 2012 - February 2014
Automobile Club of Southern California 2010 - 2012
Automobile Club of Southern California 2008 - 2010
Automobile Club of Southern California 2003 - 2008
Skills
Sales Management, Leadership Recruitment, New Business Development, Business Analytics, Performance Management, Account Management, Strategic Planning, Marketing, Sales Operations, Operations Management, Project Management, Business Development, Leadership, Customer Retention
Education
University of Southern California 1997 — 2001
Bachelor of Arts (B.A.)
AAA Northern California, Nevada & Utah March 2014 - December 2014
Berkeley Center for Law and Technology February 2012 - December 2013
Skills
Graphic Design, Microsoft Excel, Photoshop, Illustrator, InDesign, Photography, Microsoft Office, Research, Logo Design, Layout, Salesforce, HTML, CSS, Video Production, JavaScript, Branding, Corporate Branding, Administrative..., Typography, Proofreading, Bootstrap, Ruby on Rails, Web Development, Front-end Development, Node.js
Education
University of California, Berkeley 2009 — 2013
Bachelor's degree, Legal Studies
Kearny - School of Digital Media & Design 2005 — 2009
Travelers November 2014 - Present
Homesite Insurance July 2011 - November 2014
AAA Northern California, Nevada & Utah November 2008 - July 2011
Prudential Insurance February 1989 - October 2001
Skills
Property, General Insurance, Call Centers, Sales, Customer Service, Underwriting, Insurance, Direct Sales, Commercial Insurance, Disability Insurance, Casualty Insurance, Claim
Education
University of Phoenix
Criminal Justice and Corrections
AAA Northern California, Nevada & Utah June 2013 - Present
University of California Office of the President January 2011 - June 2013
Skills
Project Management, Risk Management, Program Evaluation, Business Analysis, Program Management, Training, Strategic Planning, Policy Analysis, Data Analysis, Analysis, Leadership, Alternative Dispute..., Policy, Budgets, Grants, Research, Insurance
Education
University of Oregon
English Language and Literature
The Dentists Insurance Company May 2015 - Present
Sunoptics July 2012 - December 2014
Commerce West Insurance, a MAPFRE Company June 2010 - July 2012
Stone Lakes Insurance Associates LLC January 2009 - June 2010
AAA Northern California, Nevada & Utah May 2000 - December 2008
The Money Store April 1997 - May 2000
Sacramento Police April 1996 - April 1997
Matson Navigation January 1981 - February 1994
Skills
Insurance, Coaching, Underwriting, Performance Management, Leadership, Call Center, Process Improvement, Strategy, Property & Casualty..., Change Management, Management, Sales, New Business Development, Training, Program Management, Customer Satisfaction, Project Management, Customer Service, Customer Retention, Budgets, Quality Assurance, Salesforce.com, E-commerce, Cross-functional Team..., Marketing, Leadership Development, Team Building, Strategic Planning, Vendor Management, Team Leadership, Risk Management, Operations Management, Customer Experience, Account Management, Business Process..., Call Centers, Sales Management, CRM, Sales Operations, Employee Training, Business Planning, Direct Sales
Education
University of Phoenix 1998 — 2000
Bachelor of Science, Business Management
NetSuite August 2014 - Present
California Association of Nonprofits April 2012 - August 2014
Project Homeless Connect SF July 2010 - September 2011
Cone January 2008 - April 2009
T-Mobile June 2006 - December 2007
AAA Northern California, Nevada & Utah May 2002 - April 2006
Skills
Volunteer Management, Event Management, Public Policy Research, Non-profits, Public Relations, Event Planning, Government Liaison, Corporate Social..., Nonprofits, Community Outreach, Community Development, Leadership, Management, Program Management, Project Management
Education
University of San Francisco 2010 — 2011
Master, Public Affairs
University of San Francisco 2004 — 2006
Bachelor of Arts, Cum Laude, Politics
Martin College - Brisbane, QLD. 1999 — 2000
Diploma - International Business, Certificate - Information Technology, International Business
ON24 May 2015 - Present
AdRoll November 2013 - May 2015
JBH Creative March 2013 - November 2013
Gliffy April 2012 - March 2013
Wikispaces February 2010 - April 2012
AAA Northern California, Nevada & Utah 2005 - 2010
Skills
Copywriting, Online Marketing, Marketing Strategy, Branding, Editing, Proofreading, MS Office, Google Apps, Google Analytics, Salesforce.com, Adobe Creative Suite, Content Management, Microsoft Office, Marketing Communications, Newsletters, Email Marketing, Marketing, Social Media, Direct Mail, Direct Marketing, Blogging, SEO, Content Strategy, User Experience, Strategy, Web Analytics, Facebook, Web Content
Education
University of Michigan 1997 — 2000
BA, Creative Writing
AAA Northern California, Nevada & Utah March 2015 - Present
AAA Life Insurance Company February 2014 - Present
AFLAC May 2006 - February 2014
Inca Gold L.L.C June 2006 - June 2011
Banana Republic April 1999 - May 2005
Gap Inc. November 1997 - April 1999
Skills
Property & Casualty..., Sales, Customer Service, Small Business, Team Building, Training, Disability Insurance, Risk Management, Account Management, Health Insurance, Customer Satisfaction, Employee Benefits, Coaching, Contract Negotiation, Gold, Recruiting, Employee Relations, Human Resources, Employee Training, Leadership, Interviews, Microsoft Office, Team Leadership, Loss Prevention, Outlook, Management, Retail, Microsoft Excel
Education
University of Nevada-Las Vegas 1989 — 1991
Indian Springs High School, Indian Springs, NV 1982 — 1985
High School Diploma, General Studies
AAA Northern California, Nevada & Utah April 2013 - Present
AAA 2013 - 2015
Farmers Insurance & Financial Services May 2008 - December 2012
Farmers Insurance May 2008 - December 2012
Ron Allan and Associates 2005 - 2007
Skills
Insurance, Underwriting, Customer Service, Leadership, Training, Call Centers, Sales, Coaching, Umbrella Insurance, Team Building, Property & Casualty..., Term Life Insurance, Marketing, Homeowners, New Business Development, Public Speaking, RV, Strategic Financial..., Renters, Negotiation, Motorcycle, Management, Flood Insurance, Real Estate, Sales Management, Investments, Investment Properties
Education
University of Phoenix 2014 — 2015
Bachelor’s Degree, Business Administration and Management, General, 3.51
AAA Northern California, Nevada & Utah July 2014 - April 2015
Flight centre June 2009 - August 2012
Flight Centre January 2007 - June 2009
Skills
Business Travel, Leisure, Leisure Travel, Tourism, Travel, Travel Planning, Online Travel, Travel Management, Sales, Galileo, Training, International Sales, Marketing, Airline Ticketing, Airline Reservations, Tour Management, Leisure Industry, Scenic Painting, Gujarati, Training Delivery, Apollo, Honeymoons, Amadeus GDS, Sales Operations, Direct Sales, Painting, Oil Painting, Microsoft Excel, Communication Skills, Communication, Omnis, SWOT analysis, Market Research, Consulting, Airlines, Amadeus, Customer Service
Education
University of Auckland 2002 — 2005
Bachelor of Commerce (BCom), Marketing
University of Auckland 2002 — 2005
Marketing and International Business, International Business
Self Employed January 2014 - Present
Touring & Tasting Marketing and Media April 2015 - June 2015
Federal Buyers Guide Inc. October 2014 - June 2015
AAA Northern California, Nevada & Utah March 2014 - September 2014
FindTheBest July 2013 - December 2013
FindTheBest September 2012 - July 2013
Hearts Therapeutic Equestrian Center March 2012 - July 2012
UCSB Office of Education Partnerships September 2009 - June 2012
College Magazine June 2011 - March 2012
Diablo Magazine June 2011 - September 2011
Skills
Spanish-speaking, Microsoft Office, Adobe Creative Suite, Adobe InDesign, Adobe Photoshop, Intuit Sitebuilder, Social Media, Research, Writing, Copy Editing, Communication Skills, InDesign, Facebook, Proofreading, Public Relations, Photoshop, Editing
Education
University of California, Santa Barbara 2008 — 2012
B.A., Communication
Universidad Complutense de Madrid 2010 — 2011
Communication
AAA Northern California, Nevada & Utah October 2013 - Present
Smart Energy Distributors Inc. April 2012 - Present
Peninsula Symphony February 2012 - Present
Super Stars Literacy July 2012 - Present
7-Eleven September 2009 - May 2013
Wharton MBA Program for Executives in San Francisco May 2011 - April 2013
7-Eleven August 2007 - September 2009
7-Eleven September 2006 - July 2007
7-Eleven, Inc January 2005 - January 2007
7-Eleven, Inc January 2002 - December 2004
Skills
Contract Negotiations, Merchandising, Operations Management, Retail, Real Estate Development, General Operations, Sales Management, Franchising, Inventory Management, Strategic Planning, Multi-unit, Income Statement, Profit, Store Management, Negotiation, Budgets, Loss Prevention, Competitive Analysis, Business Strategy, Financial Analysis, Project Management, Team Leadership, People Development, Cross-functional Team..., Program Management, Leadership, Procurement, Strategy, Contract Negotiation, Management, Business Development, Marketing, Sales, Vendor Management, Product Development, Team Building, Leadership Development
Education
The Wharton School of Business, University of Pennsylvania 2011 — 2013
Master, Business Administration
University of Pennsylvania - The Wharton School 2011 — 2013
EMBA, Focus on Operations Management and Business Development
University of Pennsylvania - The Wharton School 2011 — 2013
EMBA, Business
University of California 1998 — 2002
BA Legal, Studies
University of California, Berkeley 1998 — 2001
BA, Legal Studies
CSAA Insurance Group July 2010 - Present
Property Casualty Insurers Association of America 2014 - 2014
AAA Club Partners 2010 - 2014
BRE Properties 2008 - 2014
Bay Area Council 2007 - 2014
AAA Northern California, Nevada & Utah 2005 - 2010
Golden Gate National Parks Conservancy 2006 - 2008
The Auto Club Group 1993 - 2000
Skills
Property & Casualty..., Corporate Strategy, Strategy Execution, Executive Leadership, Business Transformation, Organizational Culture, Corporate Finance, Underwriting, Insurance, Claim, Liability, Executive Management, Mergers, Leadership, Business Strategy, Strategy, Mergers & Acquisitions, Team Building, Change Management
Education
University of Michigan
Master of Business Administration (MBA)
University of Michigan-Dearborn
BSA, Accounting
Ratcliff Consultants Inc. February 1987 - Present
Roche August 2008 - December 2014
SAP June 2014 - November 2014
SuccessFactors September 2011 - April 2014
AAA Northern California, Nevada & Utah November 2012 - October 2013
Sephora November 2011 - October 2012
Gap Inc. November 2006 - August 2012
AAA Northern California, Nevada & Utah Insurance Exchange July 2009 - October 2011
Blue Shield of California July 2009 - November 2009
Genentech July 2005 - June 2008
Skills
Performance Improvement, Instructional Design, Training & Development, Organizational Change, Wikis, Business Simulations, Leadership Development, Simulation Design, Organizational..., Performance Consulting, Experiential Learning, Human Performance, L&D Strategy, Delivering Change, Change Management, Curriculum Design, Wiki Development, Problem-based Learning, ILT, WBTs, Management Development, Project Management..., EPSS, Business Process..., Certification..., Salesforce Training, Articulate Suite, Adobe Creative Suite, Captivate, Dreamweaver, Photoshop, Flash, FrameMaker, Lectora, Business Simulation, E-Learning, Employee Training, Instructor-led Training, Needs Analysis, Program Management, Simulations, Training, Workshop Facilitation, Leadership
Education
University of Utah 1976 — 1978
M.S., Training and OD, Human Resources Management
University of California, Berkeley 1969 — 1971
BA, Social Psychology/Linguistics
Apple October 2014 - Present
General Motors June 2013 - October 2014
Apollo Group June 2010 - May 2013
AAA NCNU September 2009 - June 2010
AAA - Northern California, Nevada & Utah August 2007 - September 2009
JDA Software Group January 2007 - August 2007
JDA Software January 2003 - January 2007
Blue Martini Software March 2000 - January 2003
Andersan Consulting (Accenture) September 1998 - March 2000
Skills
Scrum, CSPO, Agile Methodologies, Agile Project Management, SDLC, Software Project..., PMP, Waterfall, SOA, PMO, Software Design, Quality Center, Business Analysis, Data Integration, Enterprise Architecture, IT Strategy, Software Development, Management, Program Management, IT Management, Requirements Analysis, Integration, Data Warehousing, Cross-functional Team..., Visio, Requirements Gathering, Certified Scrum Master..., Leadership, Vendor Management, Business Intelligence, SaaS, Project Management, Business Process, MS Project, Enterprise Software, Solution Architecture, Business Process..., Project Portfolio..., SharePoint, Cloud Computing, Change Management, Databases, Strategy, Business Requirements, ITIL, CRM, Kanban, Resource Management, Process Improvement
Education
University of California, Berkeley 1996 — 1998
BA, Economics, Business Administration
ITT Technical Institute 1990 — 1993
Bachelor of Applied Science (B.A.Sc.), Robotic/Electronics Engineering
AAA Northern California, Nevada & Utah October 2012 - Present
ANeed2Shop May 2008 - Present
ANeed2Click February 2007 - Present
Skills
Selling, Microsoft Office
Education
University of Central Oklahoma 2000 — 2000
General, Business, Photography, Japanese
Midwest City High School 1995 — 1997
Machine Zone, Inc. August 2015 - Present
Altera February 2015 - August 2015
VMware June 2014 - February 2015
LinkedIn August 2012 - June 2014
CATS - Community Awareness & Treatment Services, Inc. February 2011 - December 2013
Kaiser Permanente 2011 - 2012
AAA Northern California, Nevada & Utah 2008 - 2011
FedEx Freight West, Inc 2003 - 2008
IPVALUE 2001 - 2002
Hewlett-Packard 1999 - 2001
Skills
Employee Relations, Strategic Planning, Mediation, Crisis Management, Talent Management, Performance Management, Employee Engagement, Interviewing, FMLA, Employment Law, Succession Planning, Investigations, HR Policies, Compliance, Fraud Investigations, Internal Investigations, HR Consulting, Strategic HR, Workplace Violence, Analytics, Trend Analysis, Employment Law..., Building Relationships, Thought Leadership, Strategic Thinking, Business Process Design, Private Investigations, Fraud, Deferred Compensation, Benefits Administration, Interviews, Human Resources, Recruiting, Workplace Violence..., Training, Leadership, Employee Training, Coaching, Workforce Planning, Employee Benefits, Management, Onboarding, Personnel Management, Career Development, Conflict Resolution, PeopleSoft, CRM, Policy, Legal Compliance, Applicant Tracking...
Education
University of Phoenix 2009 — 2013
AA, Psychology
AAA Northern California, Nevada & Utah January 2012 - October 2014
AAA Northern California, Nevada & Utah July 2004 - July 2011
AAA Northern California, Nevada & Utah January 1998 - July 2004
AAA Northern California, Nevada & Utah 1994 - 1998
Skills
Training, Leadership Development, Training Delivery, Blended Learning, Leadership, Instructional Design, Management, Adult Education, Call Centers, Instructor-led Training, E-Learning, Workshop Facilitation, Needs Analysis, Learning Management, Curriculum Design, iLinc, Gap Analysis, Goal Setting, Microsoft Office, Strategic Planning, Training Course..., Project Management, Web Based Facilitation, Adobe Captivate
Education
University of Phoenix
Bachelor of Science (BS), Business with HR Organizational Development Certificate, 4.0
Rio Americano High 1990 — 1994
High School Diploma
Western Union January 2015 - Present
Minty Fresh August 2014 - December 2014
Groundwork Strategy & Design February 2011 - December 2014
Wells Fargo July 2013 - August 2014
Western Union Digital Ventures December 2012 - June 2013
Blue Shield of California July 2012 - November 2012
AAA Northern California, Nevada & Utah September 2008 - April 2011
Visa Inc. July 2007 - April 2008
California State Automobile Association (AAA) March 2006 - January 2007
McAfee August 2005 - March 2006
Skills
Content Strategy, User Experience, SEO, Interaction Design, Marketing Communications, Information Architecture, E-commerce, Integrated Marketing, Brand Development, Content Management, Web Analytics, New Media, Mobile Devices, Project Management, Product Marketing, Digital Strategy, Mobile Applications, Start-ups, Graphic Design, Web Development, Strategy, Marketing, Newsletters, User Interface, Publishing, Multimedia, Digital Marketing, Digital Media, Email Marketing, Content Development, Usability, User Interface Design, Web Content Management, Google Analytics, Online Marketing, Brand Management, Leadership
Education
University of California, Los Angeles
BA, European History
Santa Catalina School
AAA Northern California, Nevada & Utah April 2006 - Present
ASML November 1984 - March 2006
Silicon Valley Group (SVG) 1990 - 2000
Education
University of Phoenix 2003 — 2008
BSB / Information Systems & Management (double major), with an emphasis in Project Management
United Federal Credit Union October 2014 - Present
AAA Northern California, Nevada & Utah June 2012 - October 2014
Professional Saleswomen of Nevada 2012 - 2014
American Family Insurance - James M Fewins Agency December 2011 - May 2012
American Family Insurance April 2011 - November 2011
Michaels Reno Powersports September 2010 - April 2011
American General Finance December 2003 - September 2010
PETCO ANIMAL SUPPLIES, INC December 1996 - September 2003
WSBN 2000 - 2002
Skills
Insurance, Life Insurance, Property & Casualty..., Customer Service, Fixed Annuities, Term Life Insurance, Health Insurance, Whole Life, Loans, Financial Services, Credit, Sales, General Insurance, Leadership
Education
Reno/Sparks Leadership 2014 — 2014
Class of 2014
University of California, Davis 1998 — 2001
Praxair Distribution Inc. July 2014 - Present
AAA Northern California, Nevada & Utah June 2011 - March 2014
Enterprise Rent-A-Car October 2007 - June 2011
Skills
Business Analysis, Sales Operations, Data Analysis, Team Leadership, Project Management, Customer Service..., Analytics, Operations Management, P&L Responsibility, Microsoft Excel, MS Excel Pivot Tables, PowerPoint, Microsoft Word, IT Solutions, IT Operations, Mechanical Engineering, Technical Writing, Technical Leadership, Technical Translation, Critical Thinking, Sales Management, Property & Casualty..., Customer Service, Salesforce.com, Sales, Process Improvement, Account Management, Management, Leadership, P&L Management
Education
University of California, Santa Barbara 2002 — 2007
Bachelor's Degree, Mechanical Engineering
AAA Northern California, Nevada & Utah June 2015 - Present
Transamerica Financial Advisors, Inc. February 2015 - June 2015
Labor Finders March 2014 - March 2015
Nevada Karaoke and Entertainment January 2013 - February 2015
Wireless Advocates March 2012 - February 2013
Verizon Wireless April 2006 - March 2012
Best Buy August 2003 - March 2006
Skills
Sales Management, Microsoft Word, Microsoft Excel, Software Installation, Customer Service, Strategic Planning, Microsoft Office, Customer Satisfaction, Troubleshooting, Management, Account Management, Retail, Inventory Management, Telecommunications, Team Leadership, Sales Operations, Sales, Leadership, Training, Cold Calling, Interviews, Hiring, Employee Training, Wireless, Direct Sales, Customer Retention, Marketing, Coaching, Recruiting, Sales Process, Time Management, Team Building, Retail Sales, Solution Selling, Human Resources, Merchandising, Social Networking, Negotiation, Leadership Development, Temporary Placement, Public Speaking, Call Centers, Data Entry, Finance, Mentoring, Business Strategy, Business Development, Salesforce.com, PowerPoint, Budgets
Education
University of Phoenix 2008 — 2015
Bachelor's degree, Business Management
Carson High 1998 — 2002
High School Diplomia
Gulf County Chamber of Commerce July 2015 - Present
AAA Travel June 2014 - May 2015
J.P. Morgan August 2012 - March 2014
AAA New Mexico October 2002 - July 2005
AAA Northern California, Nevada & Utah August 1998 - April 2001
Skills
Banking, Sales, Customer Service, Financial Services, Travel Management, Business Travel, Leisure Travel, Travel Planning, Travel Arrangements, Travel, Adventure Travel, Travel Insurance, International Travel, Disney Vacations, Cruising, Luxury Cruise, Luxury Travel, Travel Agency, Team Building, Event Planning, Program Management, Management, Leadership, Marketing, Social Media, Government, Training, Public Speaking, Microsoft Office, Strategic Planning, Social Networking, Customer Satisfaction, Small Business, Social Media Marketing, Budgets, New Business Development, Organizational..., Public Relations, Process Improvement, Nonprofits, Community Outreach, Event Management
Education
University of Phoenix 2013 — 2016
Business Management, Hospitality and Tourism
Northridge High School 1992 — 1995
AAA Northern California, Nevada & Utah 2010 - Present
SELF-EMPLOYED January 2002 - June 2012
AAA July 2009 - October 2009
Investools January 2002 - June 2009
Oak Grove Construction, paving construction company March 2000 - October 2001
360 Group Direct Marketing Agency February 2000 - October 2001
Providian Financial October 1996 - February 2000
Providian 1990 - 1999
Providian Financial August 1996 - October 1996
University of Notre Dame August 1994 - May 1996
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Recruiting, College Recruiting, Technical Recruiting, Human Resources, Internet Recruiting, Sourcing, Talent Management
Education
University of California, Santa Barbara 1986 — 1990
Bachelor of Arts (B.A.), Communications
University of California, Santa Barbara 1986 — 1990
Bachelor of Arts, Communication Studies
Inkling June 2015 - Present
Redbeacon/Techshed (Acquired by Home Depot) August 2014 - May 2015
Mesmo/GSN Games (Acquired by Game Show Network) February 2012 - August 2014
Pandora June 2011 - January 2012
Blue Shield of California May 2010 - April 2011
AAA Northern California, Nevada & Utah May 2006 - April 2010
SF Consulting Firm June 2002 - May 2006
Skills
Talent Acquisition, Applicant Tracking..., Recruiting, Talent Management, Employee Relations, Onboarding, College Recruiting, Employee Engagement, Performance Management, Succession Planning, Human Resources, Personnel Management, Strategy, Executive Search, Workforce Planning, Temporary Placement, Organizational..., Team Building, Training, Interviews, Sourcing, Leadership Development, Technical Recruiting, HRIS, Hiring, Leadership, Management, Deferred Compensation, Strategic Planning, Executive Management, Employee Training, Start-ups
Education
University of California, Berkeley
Cragin & Pike June 2010 - Present
UNLV Alumni Association March 2006 - February 2014
AAA Northern California, Nevada & Utah December 2003 - May 2010
NetVersant December 2000 - October 2003
Anicom May 1998 - December 2000
Skills
Customer Relations, Sales Management, Sales Process, Strategic Planning, Marketing Strategy, New Business Development, Business Strategy, Community Outreach, Non-profit Board..., Insurance, Cpr Certified, Change Management, Customer Service, Training, Public Speaking, Sales Operations, Business Planning, Fundraising, Leadership, Program Management, Coaching, Strategy, CRM, Team Management, Team Building, Management, Property & Casualty..., Workers Compensation, Marketing, Risk Management, Liability, Budgets, Contract Negotiation, Sales, Management Consulting, Executive Management, Public Relations, Strategic Partnerships, Small Business, Nonprofits, Leadership Development, Negotiation, Human Resources, Networking, Entrepreneurship, Event Management, Business Development, Brokers, Time Management, Commercial Insurance
Education
University of Nevada-Las Vegas
B.S., Business Administration - Management
Western High School
AAA Northern California, Nevada & Utah March 2014 - Present
24 Hour Fitness July 2010 - March 2014
NAPA Auto Parts April 2009 - June 2010
AMF April 2007 - April 2009
Payless ShoeSource September 1989 - March 2007
Payless ShoeSource 1999 - 2007
Skills
Customer Service, Team Building, Fitness, Sales, Coaching, Leadership Development, Inventory Management, Training, Profit, Store Management, Food, Retail, Operations Management, Team Leadership, Employee Training, Merchandising, Income Statement, College Recruiting, HR Policies, Relocation, Food Service, Talent Acquisition, Hiring, Inventory Control, Multi-unit, Loss Prevention, Customer Satisfaction, Management, Multi-Unit Management, P, P&L Management, P&L, Leadership, Recruiting, Sales Management, Time Management
Education
University of Phoenix 2007 — 2008
Bachelor's degree, Business Administration and Management, General
ClearCare September 2015 - Present
Pomegranate Music/World Music Management November 2001 - Present
AAA Northern California, Nevada & Utah April 2014 - March 2015
PrimePay October 2012 - April 2014
Hub International November 2010 - February 2012
Automobile Club of Southern California June 2009 - November 2010
Skills
Insurance, Marketing, Public Relations, Media Relations, Project Management, Public Speaking, Property & Casualty..., Sales, Sales Management, Marketing Strategy, Account Management, Strategic Planning, Business Development, Business Planning, Negotiation, New Business Development, Product Marketing
Education
University of Massachusetts Boston
MBA, Marketing
University of Massachusetts Boston
B.A., Political Science
Viator May 2015 - Present
AAA Northern California, Nevada & Utah January 2015 - May 2015
Hotels for Hope September 2014 - January 2015
Duetto February 2014 - September 2014
Travelocity January 2012 - February 2014
Travelocity January 2011 - March 2012
Travelocity 2010 - March 2011
Travelocity 2006 - 2009
Travelocity.com May 2004 - June 2006
Travelocity 2004 - 2006
Skills
Online Travel, Revenue Analysis, Yield Management, Tourism, Hotels, Hospitality Industry, Destination Marketing, E-commerce, Hospitality, Leisure Travel, Account Management, Hotel Booking, Marketing Strategy, Management, Marketing, Strategy, Leisure, Contract Negotiation, Travel Technology, Training, Rooms Division, Online Advertising, Travel Management, Marketing Management, Hotel Management, Sales, Negotiation, Business Travel, Sabre
Education
University of California, Davis 1987 — 1992
BA, Economics
Hospitality Management Institute
Hospitality Management
AAA Northern California, Nevada & Utah April 2014 - Present
AAA Northern California, Nevada & Utah February 2013 - March 2014
Wells Fargo May 2011 - February 2013
Locaid Technologies May 2012 - August 2012
Skills
Leadership, Public Speaking, Team Leadership, Budgets, Team Building, Coaching, Management, Social Networking, Marketing, Sales
Education
UC Berkeley 2008 — 2012
Bachelor of Science (B.S.), Environmental Economics and Policy
AAA Northern California, Nevada & Utah August 2015 - Present
AAA Northern California, Nevada & Utah March 2013 - August 2015
AAA Northern California, Nevada & Utah July 2011 - March 2013
AAA January 2010 - August 2011
The Hartford 2007 - 2009
Brooke Insurance 2003 - 2007
Skills
Salesforce.com..., Microsoft Excel, Insurance, Property & Casualty..., Salesforce.com, Call Center, Business Analysis, Data Analysis, Process Improvement, Business Requirements, Sales, Requirements Gathering, Analytics, Call Centers, Training, Business Process..., CRM, Vendor Management, Risk Management, Employee Relations
Education
University of Central Oklahoma
AAA Northern California, Nevada & Utah April 2012 - Present
HSA Insurance Services March 2009 - Present
Home Security of America (HSA Home Warranty) March 2009 - January 2012
American Home Shield January 2000 - July 2007
Skills
Real Estate, First Time Home Buyers, Property & Casualty..., Brokers, Relocation, Condos, Insurance, Sales Management, Professional Liability, Sales, Listings, Account Management, Customer Retention, Customer Service, Marketing, New Business Development, Negotiation, Residential Homes, Market Planning, Team Building, Sellers, Investment Properties, Referrals, Leadership, Selling, Lead Generation, Sales Operations, Salesforce.com, Small Business
Education
Nevada School of Insurance 2002 — 2002
License, Property and Casualty
UNLV 1993 — 1996
General/Science/Business
CSN 1993 — 1995
General
digital thot llc July 2009 - Present
AAA Northern California, Nevada & Utah February 2014 - June 2014
NTT Centerstance, Inc. February 2013 - February 2014
AAA Northern California, Nevada & Utah Insurance Exchange August 2009 - February 2013
Blue Shield of California January 2008 - July 2009
Blue Shield of California October 2003 - January 2008
Deloitte Consulting March 2001 - July 2003
Phoenix Pop Productions November 1999 - January 2001
Cambridge Technology Partners 1996 - 1999
Axiom Management Consulting 1994 - 1996
Skills
Web Project Management, Program Management, Product Management, Operations Management, Change Management, Business Analysis, User Experience, Customer Experience..., Operational Strategy, Operational Streamlining, Management Consulting, Healthcare Consulting, Sales, Contract Negotiation, E-commerce, Multi-channel Marketing, Business Process..., P&C Insurance, Health Insurance, Turnaround, Operational Planning, Business Intelligence, Business Process, Human Resources, SDLC, Competitive Analysis, Business Development, Cross-functional Team..., Start-ups, Analysis, Management, Strategy, Process Improvement, CRM, Cloud Computing, PMO, Vendor Management, Analytics, Project Planning, Salesforce.com, Project Management, PMP, Project Portfolio..., Business Transformation, Leadership, Consulting, Mobile Devices
Education
UC Berkeley 1984 — 1988
BA, International/Macro Economics
Carlmont High School
AAA Northern California, Nevada & Utah Insurance Exchange March 2013 - Present
AAA Northern California, Nevada & Utah March 2012 - March 2013
AAA NCNU March 2011 - March 2012
AAA NCNU March 2007 - March 2011
Self-employed January 2004 - March 2007
University Of San Francisco 2004 - 2006
GE Healthcare 2001 - 2004
Pets.com 1999 - 2001
Skills
Marketing Communications, Marketing Strategy, Strategic Planning, Cross-functional Team..., Social Media, Marketing, Market Research, Leadership, Strategy, Business Strategy, Brand Management, Salesforce.com, Integrated Marketing, Marketing Operations, Sales Operations, New Business Development, Project Management, Direct Marketing, Competitive Analysis, Business Development, Program Management, Budgets, Product Marketing, Sales, Team Building, Management, Email Marketing, Analytics, Marketing Management, CRM, Digital Marketing, Sales Management, Account Management, Market Planning, Lead Generation, Training, E-commerce, Strategic Partnerships, Online Marketing, Product Management, Advertising, Marketing Research, Online Advertising, Customer Retention, Social Media Marketing, Brand Development, Digital Strategy, Segmentation, Social Networking, Start-ups
Education
University of San Francisco - Masagung Graduate School of Management 2005 — 2006
MBA
UC Berkeley
BA
Palo Alto High School
Public Library of Science March 2012 - Present
AAA Northern California, Nevada & Utah 2009 - September 2011
AAA Northern California, Nevada and Utah 2006 - 2009
AAA Northern California, Nevada and Utah 2004 - 2006
EMI Music 2001 - 2003
Herbalife International 1998 - 1999
Skills
Corporate Finance, Strategic Planning, Business Analysis, Business Strategy, Forecasting, Budgeting, Financial Modeling, Financial Analysis, Financial Reporting, Competitive Analysis, Budget Management, P&L Management, Business Intelligence, Process Improvement, Cross-functional Team..., PowerPoint, Excel, Access, Workday, Cognos, PeopleSoft, Analysis, Microsoft Excel, Leadership, Budgets
Education
University of California, San Diego 1993 — 1997
BA, Economics
Foster Consulting 2006 - Present
Governor Kenny Guinn 2004 - 2006
AAA Northern California, Nevada & Utah 2000 - 2004
City of Las Vegas 1994 - 1996
City of Sparks 1990 - 1994
Skills
Community Outreach, Marketing Communications, Event Management, Grant Writing, Fundraising, Public Relations, Budgets, Economic Development, Community Development, Non-profits, Policy, Media Relations, Customer Service, Government, Strategic Communications, Event Planning, Advertising, Strategic Planning, Social Media, Crisis Communications, Nonprofits, Press Releases, Policy Analysis, Project Planning, Public Speaking, Marketing Strategy, Land Use Planning, Social Networking, Public Policy, Microsoft Office, Speech Writing, Political Campaigns, Leadership Development, Social Media Marketing, Volunteer Management, Editing, Blogging, Leadership, Small Business, Newsletters, Grants, Entrepreneurship, Facebook, Corporate Communications, Copywriting, Publicity, Internal Communications, Grassroots Organizing
Education
University of Nevada-Reno 1978 — 1983
California Department of Aging Health Insurance Counseling and Advocacy Program June 2013 - Present
AAA Northern California, Nevada & Utah March 2012 - June 2013
AAA Northern California, Nevada, Utah May 2011 - March 2012
CSAA September 2006 - April 2011
Hewlett-Packard January 2005 - September 2006
Read-Rite Corporation 1995 - 2003
Hitachi Data Systems August 1993 - May 1995
Mercer Human Resource Consulting May 1983 - July 1993
Skills
Benefits Administration, Employee Benefits, Deferred Compensation, Executive Pay, Disability Insurance, Pensions, Health Insurance, ERISA, Actuarial Science, Insurance, Employee Relations, Human Resources, HRIS, Management, Personnel Management, Life Insurance, Coaching, Program Management, FMLA, Retirement, PeopleSoft, Training, Open Enrollment, Defined Benefit, Employee Engagement, Talent Management, Talent Acquisition, ADP Payroll, Incentive Programs, Health Savings Accounts, 401k, Workers Compensation, Vendor Management, HR Consulting, Retirement Plan..., New Hire Orientations, Brokers, Workforce Planning, Onboarding, Applicant Tracking..., Organizational..., COBRA, Employee Training, College Recruiting, Workday, Pension Administration, Property & Casualty..., Underwriting, Succession Planning, Recruiting
Education
University of Nebraska-Lincoln
M.S., Statistics
CSAA Insurance Group March 2013 - Present
AAA Northern California, Nevada & Utah August 2000 - March 2013
CNA Personal Insurance April 1998 - July 2000
Applied Systems, Inc. 1995 - 1998
Applied Systems, Inc. 1993 - 1995
Skills
Business Analysis, Information Technology, SDLC, Vendor Management, IT Strategy, IT Management, Process Improvement, Visio, Requirements Analysis, Business Process..., ITIL, Requirements Gathering, PMP, Enterprise Architecture, Program Management, Software Project..., SharePoint, Insurance, PMO, Disaster Recovery
Education
University of Notre Dame
BA, Government / International Relations
Hotwire August 2014 - Present
Kaiser Permanente May 2013 - July 2014
Kaiser Permanente February 2012 - May 2013
Freelance August 2011 - May 2013
AAA Northern California, Nevada & Utah January 2009 - July 2011
Kaiser Permanente April 2002 - January 2009
Skills
Content Management, HTML, CSS, Copy Editing, Drupal, SharePoint, Basecamp, Agile, Waterfall, SEO, Community Management, Interwoven Teamsite, Google Adwords, Google Analytics, SEM, Search Engine Marketing, Search Engine..., Vignette, WebTrends, Dreamweaver, Content Development, Web Content, Web Content Management, Content Strategy, Enterprise Content..., Agile Methodologies, User Experience, Web Analytics, Web Project Management
Education
University of California, Berkeley
Bachelor of Arts (B.A.), English Language and Literature/Letters
CSAA Insurance Group November 2011 - Present
California State Automobile Association (AAA) 2000 - Present
AAA Northern California, Nevada & Utah January 2008 - November 2011
CSAA January 2000 - November 2011
CPCU 2006 - 2008
IIBA Orange County 2006 - 2008
IIBA Orange County 2006 - 2008
NAICC January 1998 - January 2000
Skills
Visio, SDLC, Business Analysis, Insurance, Business Requirements, Requirements Gathering, Requirements Analysis, User Acceptance Testing, Software Documentation
Education
University of California, Irvine 2006 — 2008
Certificate, Business Analysis
University of California, Los Angeles 1992 — 1994
Bachelor of Arts (BA), Sociology
AAA Northern California, Nevada & Utah September 2014 - Present
AAA Northern California, Nevada & Utah May 2012 - September 2014
AAA NCNU July 2008 - May 2012
Circuit City November 2006 - June 2008
Best Buy January 1999 - January 2006
Skills
Training, Leadership, Sales, P&L Management, Cold Calling, Product Marketing, Account Management, Retail, Sales Presentations, Sales Operations, Customer Experience, Customer Satisfaction, Hiring, Sales Management, Business Development, Insurance, Coaching, Strategic Planning, Store Management, Salesforce.com, Driving Results, Marketing Strategy, Inventory Control, Competitive Analysis, Profit, Selling, Team Leadership, Retail Sales, Team Building, Customer Retention, Talent Acquisition, Negotiation, Marketing, Customer Service, Building Relationships, Merchandising, Management, Income Statement, Recruiting, Life Insurance, Performance Management, CRM, Direct Sales, Forecasting, Leadership Development, B2B, Cross-functional Team..., Succession Planning, Visual Merchandising, Loss Prevention
Education
University of Nevada-Reno 1994 — 1998
CVS Health June 2015 - Present
Cognizant Technology Solutions August 2010 - Present
CTS March 2006 - Present
AAA Northern California, Nevada & Utah August 2013 - May 2015
Skills
Web Services, Requirements Analysis, PL/SQL, SDLC, Agile Methodologies, ETL, Software Project..., Varicent, Aprimo, ASP.NET, SOA, Integration, Requirements Gathering, Microsoft SQL Server
Education
University Of North Bengal 1999 — 2003
B.E, Computer Science & Engineering
Ranaghat .P.C.H.S.School
Higher Scecondary (12th std), Science
Southern Company 2009 - 2009
AAA Northern California, Nevada & Utah 2007 - 2009
DTE Energy 2005 - 2007
John Deere May 2005 - October 2005
JohnsonDiversey June 2004 - July 2005
IBM February 2004 - May 2004
Skills
Business Process, Integration, Maximo, Websphere, DB2, Requirements Analysis, WebSphere Application..., PL/SQL, Weblogic, Oracle, ITIL, Software Project..., SDLC, Business Process Design, ERP, Middleware, MS Project, Requirements Gathering, Business Intelligence, Architecture Management, EAI, SOA, Solution Architecture, Data Warehousing, Data Migration, Java Enterprise Edition, Unix, Enterprise Architecture, Agile Methodologies, ETL, Visio
Education
University of Madras 1995 — 1999
B.E, Electrical and Electronics
AAA Northern California, Nevada & Utah November 2010 - Present
AAA February 1991 - November 2010
Eastern Airlines December 1978 - February 1991
Skills
Vendor Management, Strategic Planning, Team Building, Automotive, Customer Satisfaction, Sales Management, New Business Development, Account Management, Business Planning, Cross-functional Team..., Leadership, Budgets, Process Improvement, Strategy, Training, Program Management, Management, Insurance, Competitive Analysis, Sales
Education
University of Florida 1974 — 1975
AAA Northern California, Nevada & Utah March 2015 - Present
AAA Northern California, Nevada & Utah September 2010 - Present
The Leavitt Group January 2003 - October 2008
Skills
Casualty, Commercial Insurance, General Insurance, Insurance, Life Insurance, Property & Casualty..., Umbrella Insurance, Underwriting, Sales, Casualty Insurance, Customer Service
Education
University of Nevada-Reno 1983 — 1987
BS, Education
AAA Northern California, Nevada & Utah June 2003 - Present
The Sanderspartnership June 2010 - October 2013
California State Automobile Association July 2003 - December 2009
Skills
Marketing, Public Speaking, Leadership Development, Team Building, Training, Investigation, Event Management, Travel Management, Customer Service, Event Planning, Business Travel, Employee Relations, Travel Planning, Leadership, Sales, Insurance, Incentives, Cruises, Hospitality, Social Media, Customer Satisfaction, Hotels
Education
University of California, Berkeley 1969 — 1971
Certificate, Liberal Arts
AAA Northern California, Nevada & Utah September 2015 - Present
eBay Inc January 2015 - September 2015
Dealertrack Technologies October 2012 - December 2014
Select Portfolio Servicing, Inc March 2011 - October 2012
Skills
Excel, SQL, WFM/WFO..., Business Analysis, Business Strategy, Project Management, Business Process..., Leadership Development, Research, Business Planning, Team Building, Analysis, Training, Call Centers, Telecommunications, Analytics, Querying MSQL 2012..., Forecasting
Education
University of Phoenix 2014 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
University of Phoenix 2005 — 2007
Business Administration (BBA), Business Administration and Management, General
K & W Aviation 1999 — 2003
Aviation Science, Aeronautics/Aviation/Aerospace Science and Technology, General
New Herizons
New Herizons
AAA Northern California, Nevada & Utah Insurance Exchange February 2009 - Present
AAA Insurance March 2008 - Present
AAA Northern California, Nevada & Utah February 2008 - Present
QWEST DEX/QWEST Communications October 1974 - October 2001
Skills
Insurance, Customer Service, Property & Casualty..., Life Insurance, Umbrella Insurance, Term Life Insurance, General Insurance
Education
University of Nebraska at Omaha
computer science, Business Administration and Management, General, 12+
AAA Northern California, Nevada & Utah August 2014 - Present
Skills
Data Entry, Accounts Payable, Accounts Receivable, Invoicing, Surveying, PowerPoint, Event Planning, Research, Creative Writing
Education
Umpqua Community College 1998 — 2000
Associate of Arts (A.A.)
California State University, Monterey Bay
Bachelor of Science (B.S.)
CSAA Insurance Group, a AAA Insurer June 2006 - Present
AAA Northern California, Nevada & Utah June 1998 - June 2006
AAA Northern California, Nevada & Utah June 1997 - June 1998
AAA Northern California, Nevada & Utah June 1996 - June 1997
Graebel Moving and Workplace Solutions September 1993 - June 1996
Skills
Analysis, Claim, Vendor Management, Insurance, Inspection, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Access, Report Writing, Communication, Psychology, English Grammar, Brand Ambassadorship, Mathematical Analysis, Computer Proficiency, Project Management, Employee Training, Estimates, Automobile, Customer Service, Process Improvement, Access, Liability
Education
University of California, Santa Cruz 1990 — 1993
Bachelor’s Degree, Psychology, Graduated with Honors from both the Major and the College