AAA Southern New England
AAA Southern New England List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA Southern New England. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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AAA Southern New England Employees
Burlington Stores, Inc. May 2010 - Present
Legends Tap April 2014 - June 2015
Whistlers Inn March 2013 - January 2014
45th Street Pub February 2005 - September 2011
Burlington Coat Factory October 2006 - May 2010
Burlington Coat Factory February 2006 - October 2006
Origins 2001 - 2005
AAA Southern New England 2002 - 2002
Skills
Time Management, Broadcast Television, Copywriting, Merchandising, Advertising, Inventory Management, Radio, Television, Customer Service, Direct Mail, Social Media, Email Marketing, Fashion, Social Media Marketing, Digital Marketing, Event Management, Social Networking, Budgets, Event Planning, Press Releases, Public Relations, Sales, Creative Writing, Creative Direction, Facebook, Marketing Communications, Strategy, Creative Strategy, Blogging, E-commerce, Management, Marketing Strategy, Marketing, Video Production, Online Marketing, Online Advertising, Strategic Planning, Direct Marketing, Brand Development, Training, Brand Management, Integrated Marketing, Media Planning, Trade Shows, Brand Awareness, Digital Strategy, Broadcast, Digital Media, Retail, Visual Merchandising
Education
Johnson & Wales University 2000 — 2003
Marketing, Marketing, Psychology
Cinnaminson High School 1996 — 2000
Diploma, CP courses
Cruise Planners January 2015 - Present
Westin Hotels & Resorts June 2013 - January 2015
Starwood Hotels & Resorts Worldwide, Inc. June 2014 - November 2014
Brighton Collectibles August 2012 - May 2013
Providence Warwick Convention and Visitor's Bureau June 2012 - May 2013
Soma Intimates July 2011 - May 2012
Gap Inc./Old Navy March 2008 - March 2012
T.F. Green Airport May 2011 - May 2011
Rhode Island State House April 2011 - April 2011
AAA Southern New England March 2011 - March 2011
Skills
Time Management, Communication Skills, Customer Service, Sales, Event Planning, Wedding Planning, Microsoft Office, Microsoft Word, Hospitality, Facebook, Social Networking
Education
Florida International University 2014 — 2015
Master of Science (MS), Hospitality Management
Johnson and Wales University 2009 — 2013
Bachelor of Science (B.S.), Travel Tourism/ Hospitality Management; Sales, Meeting and Event Management
Marlborough High School 2005 — 2009
Diploma, General
William Raveis Real Estate May 2012 - Present
AAA Southern New England April 2014 - March 2015
Career T.E.A.M. LLC September 2011 - April 2012
FocusVision Worldwide October 2009 - August 2011
Skip Barber Racing School January 2008 - October 2009
Lapine Associates November 2004 - December 2007
CDW-G (MicroWarehouse GovEd) January 1997 - August 2004
Wilton Chamber of Commerce April 1994 - October 1996
Greater Norwalk Chamber of Commerce June 1992 - October 1996
Skills
Sales, Sales Operations, Marketing Communications, Strategic Planning, Salesforce Training, Webinar Development, Career Development..., Business Networking, Social Networking, Relationship Marketing, Entrepreneurship, Time Management, B2B, New Business Development, CRM, Lead Generation, Account Management, Sales Process, Direct Sales, Management, Marketing, Marketing Strategy, Selling, Customer Service, Business Development, Leadership, Social Media, Sales Management
Education
Ithaca College 1985 — 1990
Bachelor of Science, Economics-Management
Ithaca College
BS in Economics Management
Johnston Public Schools October 2013 - Present
Johnston Public Schools April 1998 - Present
Brenda-Lee Troia Photography August 2011 - Present
AAA Southern New England February 1981 - January 1988
Skills
Photography, Graphic Design, Microsoft Office, Newsletters, Photoshop, YouTube, Administrative..., Microsoft Excel, Microsoft Word, PowerPoint, Facebook, Editing, Adobe Acrobat, Creative Writing, Event Planning, Human Resources, Workers Compensation, FMLA, Employee Benefits, Drawing, Graphics, HIPAA, Interviews, Negotiation, Customer Service, Theatre, Video Editing, Mac, Digital Photography, Blogging, Social Networking
Education
Rhode Island College 1979 — 1982
Theatre/Theater
St. Mary's Academy of the Visitation 1975 — 1979
Diploma
AAA Southern New England November 2013 - Present
Dollar Store Productions February 2012 - Present
AAA Southern New England October 2008 - November 2013
Providence ¡CityArts! for Youth, Inc. 2010 - 2011
Providence College May 2007 - June 2008
Skills
Screenwriting, Copy Editing, General Editing, Video Editing, Final Cut Pro, Celtx, Compressor 4, Film Production, Line Producing, Video Production, Location Scouting, Proofreading, Film Analysis, Cinematography, Social Media, Microsoft Office
Education
Providence College 2004 — 2008
Bachelor of Arts (B.A.), Political Science and Government (Minor in Writing)
Out of Eden Landscaping December 2009 - Present
BNI April 2013 - August 2014
Christian Assembly September 2008 - September 2013
Teen Intervention Center January 2007 - September 2013
BNI April 2012 - April 2013
Perspectives Corporation May 2008 - January 2011
AAA Southern New England June 2005 - February 2008
Skills
Youth Ministry, Public Speaking, Pastoral Care, Landscaping, Landscape Maintenance, Landscape Design, Landscape Construction, Landscape Management, Preaching, Theology, Strategic Planning, Missions, Religion, Biblical Studies, Pastoral Counseling, Church Events, Volunteer Management
Education
Rhode Island College 2006 — 2011
B.A. Psychology, B.A. Justice Studies
The Town Dock March 2014 - Present
AAA Southern New England December 2011 - Present
Nexus Staffing September 2013 - March 2014
Herff Jones September 2007 - June 2013
Occupations Unlimited September 1999 - September 2007
Skills
Recruiting, Customer Service, Human Resources, Workers' Compensation..., Unemployment Claims, Manufacturing, Leadership, Team Building, Training, Inventory Management, Workers Compensation, Data Entry, Microsoft Excel, Team Leadership, Team Management, Social Networking, Time Management, Teamwork, Microsoft Office, Customer Satisfaction, Lean Manufacturing, Purchasing, Troubleshooting, Management, Process Improvement, Software Documentation, Supervisory Skills, Budgets, Sales, Access, Performance Management, Analysis, Retail
Education
Pilgrim High School 1982 — 1986
Rhode Island College
Bachelor of Arts (BA), Sociology
West Bay Residential Services May 2006 - Present
Pitney Bowes October 2013 - January 2014
AAA Southern New England January 2013 - September 2013
Planet Fitness January 2012 - March 2013
Convergys August 2007 - May 2008
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Links Simulations, Microsoft Publisher, Capstone, Flexibility, Forward Thinking, Systems Thinking, Leadership, Team Leadership, Teamwork, Team Management, Communication Skills, Understanding of..., Performance Measurement, Analytical Skills, Able to Maximize Staff..., Delegate Management, Policy Enforcement, Value Chain Analysis, Problem Solving, Brainstorming Skills, Close Attention to..., Operations Management, Marketing Strategy, Budgets, Outlook, Great Personality, English, Windows, Project Management, Strategic Planning, Policy, Coaching, Marketing, Team Building, Leadership Development, Social Networking, Event Planning, Training, Human Resources, Recruiting, Public Relations, Event Management, Data Analysis, Nonprofits, Public Speaking
Education
Rhode Island College 2011 — 2013
Business Operations Management, Business Administration, Management and Operations, 3.4 Cum Laude
University of Rhode Island 2003 — 2006
Bachelor of Science (B.S.), Business Administration, Management
FM Global September 2013 - Present
Honeywell Safety Products April 2012 - September 2013
Siemens/ATOS for Citizens Bank December 2011 - February 2012
ES Products, LLC May 2007 - April 2011
AAA Southern New England September 1999 - August 2002
Stanley Bostitch 1993 - 1998
Skills
Applications Support, Project Coordinator, System Deployment, Visio, Access, SQL, Crystal Reports, MS Office Suite, PowerPoint, SharePoint
Education
New England Institute of Technology
BS, Computer Information Systems
Adirondack Community College
AAS, Mechanical Technology
Admirals Bank May 2014 - Present
The Washington Trust Company January 2014 - May 2014
Rhode Island Housing June 2011 - August 2013
Rhode Island Housing December 2010 - June 2011
A&H Manufacturing January 2008 - December 2010
The Mortgage Corner of New England September 2002 - December 2007
AAA Southern New England September 1998 - September 2002
Skills
Mortgage Lending, Mortgage Banking, Loan Origination, FHA, Loans, Refinance, Finance, Consumer Lending, Credit Analysis, Credit, Residential Mortgages, First Time Home Buyers, Customer Service, FHA Financing, USDA, VA Loans
Education
New England School of Photography 1999 — 2001
Photography
Coventry High School 1994 — 1998
Diploma, College Prep
CVS Caremark Corporation January 2014 - Present
AAA Southern New England December 2013 - February 2014
J.H. Lynch & Sons August 2013 - December 2013
Edible Arrangements May 2012 - June 2013
Gillette stadium October 2009 - October 2012
Deli's Lemonade May 2012 - August 2012
Skills
Microsoft Office, Java, Programming, C, Erlang, HTML, Customer Service, Team Leadership, Microsoft Excel, Teamwork, Access, Networking, PowerPoint, SQL, Outlook, Social Media
Education
Rhode Island College 2009 — 2013
Bachelor of Science (BS), Computer Science
University of Hartford 2008 — 2009
Lincoln Tavern and Restaur December 2012 - Present
AAA Southern New England September 2008 - March 2013
AAA Colorado Auto Source September 2005 - May 2007
AAA - Merrimack Valley 2005 - 2005
Skills
Member Relations, Employee Management, Customer Service, Teamwork, Quality Control, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Operations Management, Call Center, Dispatching, Outlook, Management, Team Leadership, Transportation, Coaching, Training, Employee Relations
Education
Metropolitan State College of Denver 2005 — 2008
Bachelor's degree, Economics/Management
Le Cordon Bleu College of Culinary Arts-Cambridge
AAA Southern New England May 2014 - Present
Events101 January 1993 - Present
ICR, LLC September 2013 - January 2014
The McIntyre Group January 2012 - January 2014
The Pampered Chef July 2011 - January 2014
PS-Stearns, Inc. October 2010 - August 2013
Reynolds & Rowella, LLP February 2013 - April 2013
Victorinox Swiss Army November 2012 - December 2012
Ability Beyond Disability March 2012 - September 2012
Jack Morton Worldwide January 2012 - February 2012
Skills
Apollo, Sabre, AS400, Event Planning, Logistics, Event Management, Customer Service, Research, Hospitality, Time Management, Tourism, Public Relations, Fundraising, Public Speaking, Social Media, Hotels, Budgeting, Customer Relations, Word, Negotiation, Planning, Contract Negotiation, Trade Shows, Team Building, Promotions, Microsoft Office, Spanish, Strategic Planning, Vendor Relations, Coordination, Sales Management, B2B, PowerPoint, Product Development, Administration, Groups, Outlook, Marketing Strategy, English, French, Excel, Account Management, Conferences, Marketing Communications, Writing, Operations Management, Problem Solving, Online Marketing, Advertising, Teamwork
Education
New York University 2010 — 2011
Certificate, Hospitality and Events Management
The University of Connecticut 1987 — 1991
BA, Geography
WBDC Fast Trac Venture 2010 — 2010
Certificate, Entrepreneurial and Small Business Operations
Bristol County Sheriff's Office March 2013 - Present
AAA Southern New England December 2012 - February 2013
Fairfield Inn & Suites by Marriott April 2010 - December 2011
Skills
Matlab, Microsoft Office, C, C++, Microsoft Excel, Microsoft Word, PowerPoint, Electronics, Teamwork, Customer Service, AutoCAD, Java, Windows, Engineering, Programming
Education
University of Phoenix 2014 — 2016
Associate's degree, Criminal Justice and Corrections
Penn Foster 2010 — 2011
High School Diploma, High School Diploma
AAA Southern New England 1993 - Present
Skills
Travel Planning, Travel Management, Call Center, Customer Service, Tourism, Sales, Outlook, Microsoft Office, Event Planning, Microsoft Word, Apollo, Microsoft Excel
Education
Johnson and Wales University 1990 — 1992
Associate's degree, Tourism and Travel Services Management
GTECH Corporation July 2011 - Present
GTECH Corporation January 2011 - July 2011
Soma Intimates March 2010 - June 2011
Beacon Communications December 2008 - January 2009
AAA Southern New England May 2006 - August 2008
Skills
Editing, Social Media, Event Planning, Press Releases, Leadership, Public Relations, Sales, Advertising, Crisis Communications, Customer Service, Social Media Marketing, Management, Training, Event Management, Marketing, Marketing Communications, Team Leadership, Social Networking, Media Relations, Blogging, Newsletters, Internal Communications, Strategic Communications, Marketing Strategy, Facebook, Speech Writing, Market Research, Copywriting, Corporate Communications, Copy Editing, Publicity, Integrated Marketing, Digital Media, Web Content, Online Marketing, Public Speaking, Nonprofits, Publications, Fundraising, Research, Online Advertising, WordPress, SEO, InDesign, Video Production, Email Marketing, Journalism, Brand Development, Creative Writing, Publishing
Education
Quinnipiac University 2005 — 2009
BA, Journalism
Scituate High School 2001 — 2005
Collette June 2015 - Present
AAA Southern New England August 2011 - May 2015
Blackstone Valley Tourism Council July 2011 - August 2011
Annie's Escapes June 2010 - August 2010
International Mission Board March 2010 - May 2010
AAA Travel Agency, TF Green Airport, Collette Vacations March 2009 - May 2009
Skills
Customer Service, Marketing, Leadership, Teaching, Social Media, Sales, Facebook, Event Planning, Hospitality, Customer Satisfaction, Hotels, Tourism, Management, Public Speaking
Education
Johnson and Wales University 2007 — 2011
Associates, Global Tourism Management
Johnson and Wales University 2007 — 2011
Bachelors, Science, Global Tourism Management
Isabella Stewart Gardner Museum 2007 - Present
JFK Library Foundation 2003 - Present
Institute of Politics, Harvard University 2001 - Present
Mass Women's Forum 2000 - Present
AAA Southern New England 1988 - Present
Northeast Bank (NASDAQ: NBN), ableBanking December 2010 - September 2013
Northeast Bank, ableBanking 2009 - 2013
PennyMac 2007 - 2010
Mass Women's Forum 2006 - 2008
Citizens Financial Group 1998 - 2007
Skills
Corporate Social..., Media Relations, Politics, Speech Writing, Event Planning, Fundraising, Charities, Nonprofits, Public Policy, Government, Marketing Communications, Business Strategy, Branding & Identity, Marketing Strategy, Strategic Planning, Market Research, Social Media Marketing, Community Outreach
Education
Mount Holyoke College 1975 — 1979
A.B., American History
Edible Arrangements International, LLC 2012 - Present
AAA Southern New England July 2004 - December 2011
PARTRIDGE, SNOW & HAHN LLP April 1988 - May 2005
Tillinghast Collins & Graham August 1986 - March 1988
Skills
Financial Services, Legal Writing, Licensing, Intellectual Property, Litigation Management, Start-ups, Due Diligence, Leadership, Franchising, Arbitration, Management, Banking, Mortgage Lending, Real Estate Transactions, Data Privacy, Executive Management, Trademarks, Loans, Strategy, Dispute Resolution
Education
Syracuse University College of Law 1983 — 1986
JD, cum laude
Providence College 1979 — 1983
BA, Political Science, cum laude
JW Marriott Atlanta Buckhead June 2014 - Present
JW Marriott Atlanta Buckhead April 2013 - Present
The Ritz-Carlton Hotel Company LLC May 2012 - April 2013
Bank of America February 2010 - April 2011
AAA Southern New England July 2007 - June 2009
Ferland Property Management June 2006 - August 2006
Brinckerhoff, Corporate Services April 2001 - January 2002
Skills
Microsoft Excel, Customer Service, Accounting, Hospitality, Customer Satisfaction, Administrative..., Microsoft Office, Event Management, Training, Event Planning, Teamwork, Team Building, Leadership, Time Management, Outlook, Microsoft Word, PowerPoint
Education
Johnson and Wales University 2002 — 2007
Bachelors of Arts, Entrepreneurship
Essex Count Vocational-Technical High School 1998 — 2002
Diploma, Business & Technology
AAA Southern New England 2001 - Present
1st Data Mutual Funds 1994 - 1997
Skills
Operations Management, Call Centers, Customer Service, Call Center, Microsoft Excel, Business Analysis, Team Building, Microsoft Office, Process Improvement, Coaching, Vendor Management, Customer Satisfaction, Team Leadership, Sales, Training, Troubleshooting
Education
New England Institute of Technology
Associate in Science Medical Assistant
AAA Southern New England November 2009 - December 2013
City of Pawtucket, RI 2008 - 2010
Skills
Microsoft Office, PowerPoint, Microsoft Word, Teaching english as a..., employee mentorship, Sales & membership..., Customer service
Education
Rhode Isand College 2011 — 2013
Justice Studies
Johnson and Wales University 2010 — 2013
Marketing
G Adventures October 2013 - January 2014
Johnson & Wales University September 2011 - May 2013
AAA Southern New England March 2012 - May 2012
Rhode Island State House March 2011 - May 2011
Franklin Covey Honduras June 2008 - September 2008
Skills
Dependable Team Player, Professional..., Accepting Responsibility, Organizational..., Communication Skills, Public Speaking, Time Management, Volunteering, Customer Service, Sales, Social Media, Communication, Event Management, PowerPoint, Teamwork, Tourism, Social Networking, Leadership, Event Planning, English
Education
National Taiwan Normal University 2014 — 2015
Johnson and Wales University 2009 — 2013
Bachelor of Science (BS), Travel, Tourism, and Hospitality Management
Happier in My Home, Inc February 2010 - Present
AAA Southern New England February 2008 - March 2009
AAA Southern New England February 2008 - March 2009
Liberty Travel November 1990 - July 2007
Skills
Customer Service, Healthcare, Home Care, Elder Care, Team Building, Healthcare Management, Training, Sales, Management, Leadership
Education
Johnson & Wales University
Travel & Tourism Managemnet
AAA Southern New England April 2012 - Present
Yankee Holidays September 2003 - March 2012
Rite Way Travel March 1985 - August 2003
Skills
Cruises, Hotels, Sales, Ticketing, Leisure Travel, Tourism, Hospitality, Travel Planning, Vacation, Tour Operators, Leisure
Education
Northern Essex Community College 1991 — 1993
Associate, Graphic Design
Montserrat College of Art
Fine Arts - Illustration
Rhode Island Community Food Bank January 2015 - Present
Town of Barrington, RI February 2013 - January 2015
New Commons December 2011 - December 2012
Multicultural Foodservice & Hospitality Alliance October 2008 - June 2011
Marketing Sherpa October 2006 - March 2008
AAA Southern New England 1999 - 2006
Skills
Customer Relations, Word, Excel, Non-profits, Microsoft Office, Budgeting, Employee Relations, Event Planning, Customer Service, Event Management, Team Building, PowerPoint, Problem Solving, Outlook, Mentoring, Scheduling, Administration, Research, Negotiation, Editing, Purchasing, Process Improvement, Accounting, Hiring, Coaching, Operations Management, Analysis, Budgets, Microsoft Excel, Microsoft Word, Leadership Development, Nonprofits
Education
Johnson and Wales University 1989 — 1993
BS, Business Management
Olympic Compactor Rental Group January 2014 - Present
Brask Enterprises, Inc. July 2013 - January 2014
AAA Southern New England January 2013 - June 2013
AAA Southern New England April 2012 - January 2013
Skills
Customer Service, Customer Retention, Customer Satisfaction, Dispatching, Operations Management, Athletics, Sales Management, Organization, Management, Business Meetings, Sales, Responsiveness, Public Speaking, Highly responsible, Business Development, Resilience, Leading Meetings
Education
Rhode Island College 2008 — 2011
Criminal Justice
LiveIntent, Inc. August 2015 - Present
FriarBasketball.com December 2011 - Present
eBay Enterprise November 2014 - August 2015
DataXu January 2014 - October 2014
AOL April 2013 - January 2014
iProspect June 2011 - April 2013
Providence College January 2010 - May 2011
AAA Southern New England November 2009 - May 2011
Nelligan Sports Marketing September 2010 - January 2011
Portland Sea Dogs April 2010 - August 2010
Skills
Marketing, Display Advertising, Google Analytics, Google Adwords, Advertising, PowerPoint, Website Monetization, Website Development, Podcasting, Omniture, Photoshop, Microsoft Excel, PPC, Wordpress, WebTrends Analytics, Microsoft Word, Excel, Software Acquisition, Sales Force, Digital Marketing, Website Promotion, Website Administration, Website Building, Journalism, Online Journalism, Broadcast Journalism, Copywriting, Sales
Education
Providence College 2007 — 2011
Bachelor of Science, Marketing
Gorham High School 2003 — 2007
Avis Budget Group July 2015 - Present
Hertz May 2015 - July 2015
Dollar Thrifty Automotive Group October 2014 - June 2015
AAA Southern New England October 2014 - March 2015
AAA Southern New England October 2013 - March 2015
North Scituate Fire Department April 2003 - January 2015
Brigido's Fresh Market April 2008 - April 2014
Sunset Orchards September 2000 - December 2013
Skills
Customer Service, Rescue, Training, Fire Management, Microsoft Office, PowerPoint, Microsoft Word, Outlook, Microsoft Excel, Data Entry, Telephone Skills, First Aid, Research, Emergency Management, Supervisory Skills, Organizational..., Cpr Certified, Leadership, Instructor-led Training, Employee Training, Phone Etiquette, Inventory Management
Education
Johnson and Wales University 2012 — 2014
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
CCRI 2010 — 2012
Associate's degree, Business Administration and Management, General
Merchant Vacations 2008 - Present
AAA Southern New England 1997 - 2002
Skills
Leisure Travel, Cruises, Vacation, Travel Planning, Tourism, Leisure, Hotels, Tour Operators, Online Travel, Hospitality, Sabre, Hotel Booking, Resorts, Customer Service, Adventure Travel, Amadeus, Sales
Education
Quinsigamond Community College
Associate's degree, Early Childhood Education and Teaching
Quinsigamond Community College
Certificate of Travel and Tourism, Tourism and Travel Services Management
AAA Southern New England September 2013 - Present
Dream Design September 2010 - Present
Weight Watchers March 2013 - January 2014
Setting The Space February 2012 - April 2012
Boston College 2009 - 2010
Korres Natural Products March 2005 - July 2008
Skills
Drawing, Painting, Art, Interior Design, Murals, Microsoft Office, Fine Art, Event Planning, Photography, Customer Service, Sales
Education
Massasoit Community College
certificate, Interior Design & Decorating
Pohjolanrinteen yläaste 1983 — 1986
Uramon ala-aste 1977 — 1983
Unitil January 2015 - Present
Unitil Service Corp. January 2012 - January 2015
Unitil Service Corp. July 1998 - January 2012
Concord Savings Bank January 1996 - July 1998
AAA Southern New England 1988 - 1990
Shaw's Supermarkets July 1983 - December 1988
Skills
Access, Customer Service, Financial Analysis, Financial Reporting, QuickBooks, Process Improvement, Payroll, Forecasting, Budgets, Business Analysis, Training, Management, Time Management, Strategic Planning, Customer Satisfaction
Education
Hesser College 1990 — 1993
Associates Business Admin & Associates Accounting, Accounting and Business/Management
Alex and Ani October 2014 - Present
FM Global February 2014 - October 2014
Miller Systems February 2013 - January 2014
Avanade July 2012 - February 2013
A.T. Cross Company October 2006 - July 2012
Tweeter April 2006 - October 2006
AAA Southern New England November 2001 - April 2006
Skills
Active Directory, Group Policy, DHCP, DNS management, Hyper-V, Virtualization, Mobile Devices, Windows Server, Windows 7 Migration, Windows 7, Windows Vista, Windows XP Pro, DFS, File and Print Services, Computer Hardware, Microsoft Exchange 2007..., Blackberry Enterprise..., Disaster Recovery
Education
New England Institute of Technology 2000 — 2001
University of Rhode Island 1995 — 1998
Harvard Kennedy School of Government August 2013 - Present
Harvard Kennedy School of Government September 2012 - August 2013
Lexington Insurance Company March 2007 - September 2012
AAA Southern New England November 2004 - March 2007
Skills
History, Research, Writing, PowerPoint, Word, Editing, Microsoft Office, Excel, German, French, Administrative Support, Scheduling, Outlook, Microsoft Excel, Nonprofits, Administrative..., Microsoft Word, Event Planning, Process Scheduler
Education
Harvard Extension School 2013 — 2018
Master of Arts, Museum Studies
Providence College 2009 — 2011
Master of Arts, American History
Harvard Extension School 2007 — 2009
Extension Studies, German
Providence College 2000 — 2004
Bachelor of Arts, History, Art History
Triwire Engineering Solutions September 2014 - Present
Empire Elite Marketing July 2014 - September 2014
Consolidated Wiring LLC July 2013 - August 2014
AAA Southern New England June 2011 - June 2013
Wrencom Broadband Services Contractor September 2006 - June 2013
AMTEC LLC January 2011 - October 2011
South Shore Basketball Club 2008 - 2011
AMTEC LLC September 2003 - June 2006
Sunrise Cable Inc January 1984 - January 2003
Skills
New Business Development, Team Building, Management, Leadership, Wireless, Operations Management, Sales, Telecommunications, Training, Direct Sales, Customer Service, Marketing Strategy, Sales Operations, Project Management, Troubleshooting, Vendor Management, Selling, Network Marketing, Call Centers, Networking, Marketing, Telecommunication..., Operations Experience, Commercial Sales, Renewable Energy, LAN-WAN, Construction, Customer Satisfaction, LAN/WAN, Cable Management, Construction Technology, Telecom Infrastructure, Door to Door, Energy Efficiency, Energy, Strategic Partnerships, Coaching, Team Leadership, Project Coordination, New Business..., Researching New..., Sales Management, Business Planning, Business Development, Start-ups
Education
Mott Community College 1982 — 1983
Business
Ainsworth High School 1978 — 1981
American Express July 2014 - Present
BCD Travel November 2011 - January 2014
Adelman Travel Group May 2010 - November 2011
Sensata Technologies July 2007 - February 2009
Atlas Travel International September 2003 - June 2007
Meeting Makers Division of Travizon Travel November 2001 - June 2003
AAA Southern New England 1995 - 1999
Skills
Sabre, Business Travel, Travel Management, Hotels, Online Travel, Budgets, Revenue Analysis, Airlines, Travel Technology, Account Management, Sales, Salesforce.com, Strategic Partnerships, Business Development, Management, New Business Development, Negotiation, Training, Business Planning, Hospitality, Sales Operations, Concur, Cost Reduction..., Duty of Care, Building Relationships, Online Booking Tools..., Leisure Travel, Tourism, Leadership, Customer Satisfaction, Team Building
Education
Johnson and Wales University 1988 — 1992
BS
Holy Cross High School
Fairmont Hotels and Resorts May 2012 - December 2014
Marriott International October 2012 - November 2014
AAA Southern New England August 2010 - May 2012
Hertz October 2008 - August 2010
Wequassett Resort and Golf Club June 2008 - November 2008
Hy-Line Cruises June 2004 - July 2008
Skills
Customer Service, Administrative..., Fast Learner, Enthusiasm to learn, Enthusiastic..., Sales, Sales Operations, Guest Recovery, Training, High Organizational..., Efficiency, New Challenges, Challenging Environment, Enjoy Challenges, Overcoming Challenges, Enjoy A Challenge, Challenger, Challenge Driven, Customer Satisfaction, Hotels, Hospitality, Hospitality Management, Hospitality Industry, Account Management, Public Speaking, Public Relations, Self-starter, Accepting Responsibility, Sense Of Responsibility, Highly responsible, Responsiveness, Tourism
Education
Isenberg School of Management, UMass Amherst 2006 — 2008
Bachelor's degree, Hospitality Administration/Management
Quinsigamond Community College 2003 — 2006
Associate's degree, Hotel, Motel, and Restaurant Management
Arpin Van Lines, Inc. September 2003 - Present
AAA Southern New England June 1998 - September 2003
Skills
Relocations, Logistics, Crating, Transportation, Microsoft Office, Customer Service, Dispatching, Freight Forwarding, Trucking, Relocation, Shipping, LTL, Transportation..., Negotiation, Warehousing, Truckload, Account Management, Operations Management, Contract Negotiation, Freight, Management, Sales, Corporate Relocation, Team Building, 3PL, Logistics Management
Education
New England Institute of Technology 2001 — 2003
Computer Programming
Commonwealth of Massachusetts Group Insurance Commission September 1999 - Present
Greater Boston Federal Credit Union February 1995 - September 1999
Scolarmiero Financial Services September 1992 - February 1995
AAA Southern New England 1987 - 1992
Skills
Newsletters, Annual Reports, Marketing, Project Management, Employee Benefits, Management, Training, Project Planning, Public Speaking, Marketing Communications, Benefit Statements, Social Media, Communicaitons, Strategic Planning, Editing, Leadership, Strategy, Human Resources, Healthcare, Sales, Strategic Communications, Insurance, Internal Communications, Program Management, Fundraising, Research, Corporate Communications, Policy Analysis, Policy, Community Outreach, Community Development, Event Management, Public Affairs, Speech Writing, Public Policy, Media Relations, Message Development, Government, Organizational..., Event Planning, Press Releases, Social Networking, Social Media Marketing
Education
University of Massachusetts at Amherst - Isenberg School of Management
Bachelor Business Administration
University of Hawaii at Manoa
Exchange Student
Newton North
AAA Northern New England April 2015 - Present
USANA Health Sciences January 2015 - Present
AAA Southern New England June 2004 - April 2015
Amica Mutual Insurance Company May 2000 - June 2004
Skills
Customer Service, Customer Relations, Team Building, Problem Solving, Negotiation, Team Leadership, Word, Mentoring, Microsoft Office, PowerPoint, Public Speaking, Excel, Coaching, Marketing Strategy, Budgeting, Strategic Planning, Event Planning, Sales Management, Public Relations, Account Management, Writing, Operations Management, Retail, Microsoft Word, Budgets, Insurance, Training, Call Centers, Microsoft Excel, Management, Sales, New Business Development, Customer Satisfaction, Leadership, Outlook, Time Management, Social Networking, Social Media
Education
Rhode Island College 2000 — 2004
Bachelor of Arts, Business Communications
Cranston High School East
AAA Southern New England May 2014 - August 2014
Simmons College February 2014 - May 2014
Matchbook Communications January 2014 - April 2014
America Learns, LLC October 2013 - December 2013
Skills
Blogging, News Writing, Copy Editing, Facebook, Customer Service, Social Media, Editing, Creative Writing, Social Networking, Public Relations, Marketing Communications, Social Media Marketing, Research, Advertising, Photography, AP Style, Press Releases, Web Content, Newsletters, Journalism
Education
Simmons College 2013 — 2015
Bachelor of Arts (B.A.), Communications
Massachusetts College of Liberal Arts 2011 — 2013
Nanumett Group 2013 - Present
Boston University 2013 - Present
Chadwick Martin Bailey (Leading Market Research Consultancy) 2012 - 2013
Chadwick Martin Bailey 1999 - 2012
Chadwick Martin Bailey 1997 - 1999
AAA Southern New England April 1989 - August 1997
AAA Southern New England 1992 - 1997
Skills
Customer Insight, Situation Analysis, Creative Problem Solving, Business Strategy, Marketing Strategy, Customer Experience..., Methodology Development, Market Research, Start-ups, Analytics, Leadership, Marketing Research, Segmentation, Focus Groups, Marketing, Quantitative Research, Strategy, Management
Education
Harvard University 1981 — 1985
BA, Psychology and Social Relations
AAA Southern New England August 2014 - Present
Sentinel Limousine November 2003 - September 2014
Bank of America January 1998 - June 2013
Skills
Team Leadership, Customer Service, Time Management, Customer Satisfaction, Process Improvement, Operations Management, Team Building, Training, Call Center, Call Centers, Change Management, Microsoft Excel, Project Planning, Microsoft Office, Inventory Management, Microsoft Word, Windows, Sales, Budgets, Non-profit Volunteer, Volunteer Management, Leading Positive Change, Caring for others, Volunteerism, Encouragement, Positive Can-do Attitude, Positive Work..., Integrity, Handle Confidential..., Commercial Driving, Vegetable Gardening, Clear Communications, Oral & Written..., Motivation, Maintaining A Positive..., Coaching, Team Motivation
Education
Rhode Island College
n/a, Business Management
Rhode Island College
Business, Management, Marketing, and Related Support Services
Patterson Dental San Diego August 2013 - Present
AAA Southern New England January 2013 - September 2013
CVS Pharmacy January 2010 - August 2013
State of Rhode Island April 2013 - July 2013
AAA Southern New England June 2012 - January 2013
Steve Gomes Fitness May 2011 - July 2012
Skills
Information Technology, Server Administration, Network Administration, Customer Service, Windows Server, Windows 7, Communication Skills, TCP/IP, Active Directory, Local Area Network, Microsoft Office 2007, DNS Server, DHCP, Computer Hardware, Hardware Installation, Hardware Support, Network Hardware, Multi Tasking, Wireless Routers, Wireless Networking, Wireless Security, Comfortable working..., Works well with a team, Information Security, Email Clients, Backup & Restore, Personality, Group Policy, Print Servers, Adaptable to Changes, Desktop Administration, Desktop Application..., Windows XP Pro, VMware Workstation, Switches, Hubs, Web Application Firewall, Firewalls, VPN, IPv6, IPv4, FTP, DNS, Cisco Access Points, NTFS, Outstanding time..., Desire2Learn, Desire to Succeed, Problem Solving, Technical Writing
Education
New England Institute of Technology 2009 — 2014
Associate's degree, Information Technology
ADT Security Services December 2011 - Present
Cruise Brothers December 2010 - Present
The Home Depot June 2006 - December 2010
AAA Southern New England May 2001 - May 2006
The Sawyer School April 1995 - May 2001
Skills
Sales Process, Inside Sales, Direct Sales, Outstanding Customer..., Training Skills, Travel Planning, Home Improvement Sales, Management
Education
The Sawyer School 1990 — 1990
Certificate, Travel and Tourism
Johnson and Wales University 1978 — 1980
A.S. Culinary Arts, Culinary Arts
AAA Southern New England August 2008 - Present
AAA Southern New England October 2006 - August 2008
Skills
Sales, Creative Writing, Customer Service, Data Entry, Photoshop, After Effects, Microsoft Office, Microsoft Word, People Skills, Call Centers, Microsoft Excel, Premier Pro, Go live, Promotions, Fax, Excel, Word, Confidentiality, Call Center, Unity3D, Digital Photography
Education
New England Institute of Technology 2010 — 2013
GDS, Science/ Game Design
Roger Williams Medical Center November 2014 - Present
New England Institute of Technology May 2014 - Present
Preceptorship January 2014 - March 2014
Clincal Experinces October 2012 - December 2013
Citizens Bank October 2009 - June 2012
Bank of America January 2008 - April 2009
Countrywide Bank May 2006 - January 2008
Bank of America November 2005 - May 2006
Bank of America January 2005 - November 2005
AAA Southern New England August 1998 - January 2005
Skills
Interpersonal..., Problem Solving, Leadership, Teamwork, Process Improvement, CRM, Management, Sales, Project Management, Patient Education, ACLS, Relationship Management, Patient Safety, Proactive Monitoring, Team Building, BLS, Training Delivery, Humility, Public Speaking, Adaptability, Empathy, Employee Relations, Employee Engagement, Highly Organized &..., Goal-oriented..., Registered Nurses, Motivated self-starter, Customer Satisfaction, Patient Advocacy, Quality Patient Care, Hospitals, Nursing, Healthcare, Time Management
Education
Kaplan University
Bachelor's Degree, BSN
New England Institute of Technology 2012 — 2014
Associate's Degree, Registered Nursing/Registered Nurse, 3.93
Johnson & Wales University 1995 — 1998
Management
La Sierra High School 1991 — 1995
AAA Southern New England September 2010 - Present
ACCOUNTEMPS, Robert A Zagrodny, CPA Inc January 2009 - October 2010
HOPE GLOBAL October 2006 - March 2008
BROOKS/ECKERD December 2005 - September 2006
CHARLAND, MARCIANO & COMPANY, CPAs, LLP January 1999 - January 2005
HOME LOAN & INVESTMENT BANK January 1994 - January 1999
Education
Johnson & Wales University
BACHELOR OF SCIENCE, ACCOUNTING
Johnson & Wales University 1989 — 1991
ASSOCIATES OF SCIENCE, FINANCE & INVESTMENT
Gatehouse Media Interactive ArtistGateHouse Media New EnglandJanuary 2011 - Present
AAA Southern New England 1999 - Present
PR photography/illustration January 1996 - Present
GateHouse Media New England January 1999 - December 2010
The Patriot Ledger 2000 - 2007
Buck, Harrison/Louis January 1984 - January 1995
Skills
Graphic Design, Photography, Illustration, Desktop Publishing, Graphics, Photoshop, Illustrator, Digital Photography, Flash, Advertising, Retouching, InDesign, QuarkXPress, Adobe Creative Suite, Multimedia, Adobe Acrobat, Mac, Art, Image Manipulation
Education
Butera School of Commercial Art 1990 — 1991
Certificate in Commercial Art, Graphic Arts and Illustration
VESPER GEORGE 1986 — 1990
Certificate, Commercial Art
Massachusetts College of Art and Design
continuing education courses, illustration, photography, graphic arts
Sterling Ledet
Certificate, Flash 8 Rich Content
HP Enterprise Services January 2014 - Present
Lash Group July 2009 - October 2013
AAA Southern New England November 2005 - July 2009
Staples May 2005 - November 2005
CVS Pharmacy June 2002 - November 2005
Skills
Training, Leadership, Management, Program Management, Customer Service, Teamwork, Employee Benefits, Public Speaking, Team Building, SharePoint, Quality Control, CRM, Time Management
Education
Strayer University-Maryland 2013 — 2015
Master of Business Administration (M.B.A.), Project Management
Rhode Island College 2005 — 2009
Bachelor of Science, Marketing
Rhode Island College 2005 — 2009
Bachelor of Science, General Management
Classical High School 2001 — 2005
H.S. Diploma
Blue Cross & Blue Shield of Rhode Island May 2015 - Present
Connextions September 2014 - Present
AAA Southern New England June 2008 - June 2015
Gateways To Change, Inc. September 2012 - May 2015
Rhode Island Traffic Tribunal April 2014 - July 2014
Skills
Project Management, Employee Relations, Highly self-motivated, Organized Multi-tasker, Excellent Leadership..., Proficient Typing Skills, Self-starter, Customer Service, Customer Support, Data Entry, Microsoft Excel, Friendly Personality, Microsoft Word, Microsoft Office, Nonprofits, Networking, Organization, Office Management, Strategic Planning, Youth Development, Youth Leadership, Youth Mentoring, Youth Engagement, Event Planning, Leadership, Leadership Development, Public Speaking, Research, Time Management
Education
Roger Williams University 2015 — 2016
Master of Laws (LL.M.), Criminal Justice/Law Enforcement Administration
Rhode Island College 2009 — 2014
Bachelor's Degree, Criminal Justice/Sociology
Travel Impressions June 2015 - Present
Rhode Island School of Design November 2013 - March 2015
Jet Tours Travel World December 2013 - May 2014
Dorney Park & Wildwater Kingdom April 2010 - August 2013
Johnson and Wales University September 2012 - May 2013
Rhode Island Economic Development Corporation October 2012 - November 2012
AAA Southern New England September 2012 - October 2012
Skills
PowerPoint, Microsoft Office, Facebook, Time Management, Microsoft Word, Customer Service, Social Media, Microsoft Excel, Public Speaking, Social Networking, Research, Teamwork, Training, Event Management, Leadership, Social Media Marketing, Event Planning
Education
Johnson and Wales University 2011 — 2014
Bachelor of Science (B.S.), Travel, Tourism & Hospitality Management
Parkland High School 2007 — 2011
AAA Southern New England June 2012 - Present
Loyola University Maryland February 2015 - May 2015
Springfield Hospital Center January 2015 - May 2015
GreyComm Studios May 2014 - May 2015
Education
Roger Williams University
Master of Arts (M.A.), Forensic Psychology
Loyola University Maryland 2011 — 2015
Bachelor of Arts (B.A.), Psychology
The Academy of Our Lady of Mercy Lauralton Hall 2007 — 2011
High School, High School/Secondary Diplomas and Certificates
Two Roads Brewing Company January 2015 - Present
Two Road Brewing Company January 2014 - January 2015
Urstadt Biddle Properties, LLC August 2013 - December 2013
AAA Southern New England June 2012 - August 2012
AAA Southern New England May 2011 - August 2012
Dunn's Service of Trumbull November 2006 - August 2011
Skills
Accounting, Auditing, Microsoft Word, Laserfiche, Yardi Property..., Analytical Skills, Problem Solving, Journal Entries, Professional..., Tax, Customer Service, Cost Accounting, Microsoft Excel, Accounts Payable, PowerPoint, Financial Reporting, Microsoft Office, Financial Accounting, Financial Analysis
Education
University of Bridgeport 2015 — 2017
Master of Business Administration (M.B.A.), Accounting and Business/Management
Nichols College 2011 — 2013
Bachelor's degree, Accounting
Housatonic Community College 2009 — 2011
Associates of Science, Accounting, 3.1
Shelton High School 2004 — 2008
High School Diploma, Business/Commerce, General
Southwest Airlines July 2015 - Present
Breanna's Princess Parties November 2014 - Present
AAA Southern New England July 2014 - July 2015
Victoria's Secret March 2012 - July 2014
Aeropostale April 2011 - March 2012
Erickson Living September 2009 - April 2011
Skills
Visual Merchandising, Loss Prevention, Merchandising, Retail Sales, Retail, Store Management, Customer Service, Time Management, Store Operations, Sales, Data Entry, Inventory Management, Driving Results, Recruiting, PowerPoint, Customer Satisfaction, Microsoft Word, Facebook, Social Networking, Microsoft Office, Microsoft Excel, Event Planning, Social Media, Outlook, Telephone Skills, Hiring, Training, Inventory Control, Teamwork, Interviews, Customer Experience, Marketing, Phone Etiquette, Cashiering, Window Displays, Human Resources, New Store Openings, Onboarding, Public Speaking, POS, Employee Training, Profit, Cold Calling, Management, Coaching, Employee Relations, Social Media Marketing, Cash Register, Fashion
Education
North Shore Community College 2012 — 2015
Associate's degree, Education
Saint Mary's High School 2008 — 2011
Diploma
RBS Citizens August 2013 - Present
West Bay Acquisitions, LLC February 2013 - August 2013
Bank of America July 2006 - May 2011
AAA Southern New England November 2001 - July 2006
Skills
Customer Satisfaction, Call Center, Sales, Customer Service, Interviews, Customer Experience, Customer Retention, Process Improvement, Team Leadership, Troubleshooting, Team Building, Outlook, Microsoft Office, Microsoft Excel, Training, Coaching, Recruiting, Leadership, Banking, Management
Education
Stevens-Henager College 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Management; Technology, 3.56
New England Institute of Technology 1999 — 2001
Associate of Science (A.S.), Industrial Electronics Technology/Technician, 3.0
CVS Caremark Corporation November 2004 - Present
AAA Southern New England June 1998 - March 2004
Skills
Process Improvement, Software Documentation, Strategic Planning, Troubleshooting, Management, Customer Satisfaction, Healthcare, Leadership
Education
Johnson & Wales University 1994 — 1997
Associate of Arts and Sciences (A.A.S.), Tourism and Travel Services Management
Providence City Archives May 2015 - Present
AAA Southern New England October 2009 - Present
Skills
Customer Service, Customer Satisfaction, Organizational..., Research, Group Training, Employee Training, Build Strong..., Customer-focused Service, Public Speaking
Education
Rhode Island College 2010 — 2015
Bachelor's Degree, History
Johnson & Wales University August 2013 - Present
College Advisors Group 2013 - Present
AAA Southern New England January 2008 - Present
Johnson & Wales University October 2010 - August 2013
The Art Institute of Portland 2001 - 2007
The Creative Group 1999 - 2001
Massachusetts Interactive Media Councel 1997 - 1998
Skills
Public Speaking, Event Planning, Admissions, Student Financial Aid, Customer Service, Leadership Development, Higher Education, Staff Development, Career Counseling, Student Development, Student Affairs, Strategic Planning, Training, Community Outreach, Recruiting, Resume Writing, Enrollment Management, Teaching, Leadership, Academic Advising
Education
Johnson & Wales University
Bachelor’s Degree, Advertising
Grand Circle Corporation April 2014 - May 2015
Bar Louie May 2013 - June 2014
Davenports Restaurant November 2012 - August 2013
AAA Southern New England May 2012 - August 2012
Skills
Event Planning, Hospitality Management, Hospitality, Food & Beverage, Restaurant Management, Catering, Food Service, Restaurants, Hospitality Industry, Customer Service, Bartending, Sales
Education
Johnson and Wales University 2010 — 2013
Bachelor of Science (B.S.), Travel, Tourism & Hosp Mgmt, Int'l Travel & Tourism Studies
AAA Southern New England May 2014 - Present
ESPN June 2013 - 2014
YMCA September 2008 - October 2012
SeaWorld Orlando May 2012 - August 2012
Skills
Certified BLS..., Public Speaking, Research, Customer Service, Risk Management, Occupational Health, Microsoft Office, Ergonomics, Team Leadership, CPR Certified, Competent Fall..., Strategic Leadership, Team-oriented, Well Organized, Positive Can-do Attitude, Microsoft Excel, Microsoft Word, AED Certified
Education
Keene State College 2009 — 2013
B.S., Safety and Occupational Health and Applied Sciences
AAA Northeast July 2014 - Present
School Family Media, Inc. January 2013 - July 2014
School Family Media June 2008 - December 2012
CVS/Caremark April 2007 - June 2008
AAA Southern New England 2000 - 2007
Chaffee & Partners 1995 - 1999
Skills
Marketing Strategy, Marketing Communications, Online Advertising, Social Media, Advertising, Email Marketing, Marketing, Direct Marketing, Digital Marketing, Social Media Marketing, Event Planning, Direct Mail, Creative Direction, Marketing Research, Account Management, Project Management, Integrated Marketing, Editing, CRM, SEO, Leadership, Management, Online Marketing, Marketing Management
Education
Rhode Island College 1990 — 1995
Communications, Advertising, Marketing, PR
Verizon Wireless April 2014 - Present
Verizon Wireless February 2010 - March 2014
Verizon Wireless June 2004 - February 2010
Grand Wireless May 2001 - July 2004
AAA Southern New England October 1989 - May 2001
Skills
Telecommunications, Wireless, 4G, EVDO, CDMA, M2M, LTE, Call Center, Cellular Communications, Mobile Devices, Project Management, Managed Services, Sales Process, Quotas, Customer Experience, VoIP, Mobile Technology, Customer Retention, Account Management, Call Centers, Sales Operations, Solution Selling, Customer Satisfaction
Education
Hodges University
Bachelor of Science (BS), Management
Club Assist October 2010 - Present
AAA Southern New England June 2001 - October 2010
AAA Southern New England October 1996 - June 2001
Adult Correctional Institution May 1990 - December 2000
Education
RI Department of Corrections Training Academy 1990 — 1990
Certificate of Completeion, Criminal Justice and Corrections, Completed with Satisfaction
Johnson & Wales University 1987 — 1989
Business Administration and Management, General
Parkdale High School 1986 — 1987
Diploma, General Studies, 3.2
The Mortgage Corner of New England NMLS #2488 February 2001 - Present
The Mortgage Corner of New England NMLS #2488 May 1985 - Present
AAA Southern New England 1997 - 2001
AAA Southern New England 1997 - 2001
CenterBank 1992 - 1996
Old Stone Federal Savings Bank 1985 - 1991
Skills
Mortgage Lending, Customer Satisfaction, Finance, Real Estate, Sales Management, Investment Properties, New Business Development, Team Building, Strategic Planning, Public Speaking, Marketing, Insurance, Coaching, Negotiation, Budgets
Education
Providence College 1981 — 1985
Bachelor's degree, Finance
Mercer September 2014 - Present
AAA Southern New England October 2012 - September 2014
MetLife October 2010 - October 2012
MetLife Auto & Home April 2007 - October 2010
MetLife September 2004 - April 2007
MetLife September 2001 - September 2004
Skills
Customer Service, Sales, Product Marketing, Account Management, Marketing Strategy, Direct Sales, Call Center, Strategic Planning, Segmentation, Insurance, Strategy, E-commerce, Project Planning, Marketing, Management, CRM, Call Centers, Leadership, Customer Retention, Sales Management, Forecasting, Team Leadership, Analysis, Business Analysis, Process Improvement, Change Management, Product Development, Cross-functional Team..., Customer Satisfaction, Team Building, Retail, Vendor Management, Coaching, Customer Experience, Program Management, Time Management, Sales Operations, Training, Operations Management
Education
Providence College
Marketing, Management
Cranston East
AAA Southern New England July 2010 - Present
Brockton area transit February 2006 - July 2010
I.B.C. January 2000 - February 2006
Skills
Fleet Management, Maintenance & Repair, Heavy Equipment, Equipment Maintenance, Transportation, Preventive Maintenance, Operations Management, Automotive, Truck, Logistics, Supervisory Skills, Automotive Repair, Vehicle Maintenance, CDL Class A, DOT regulations, Mechanics, Tires, Trucking, Automotive Parts, Class B CDL, Vehicles, Automotive Electronics, MIG welding, Fleet, Automotive Aftermarket, Arc Welding, Diesel Engine, Welding, Brake, Warranty, Leadership, Process Improvement, Customer Service, DOT Regulations, Sales Management
Education
Northeastern University 1990 — 1991
Attleboro high 1986 — 1990
AAA Southern New England December 2013 - Present
Cloud Silver Lining September 2012 - March 2013
Elevate Technology Solutions May 2012 - October 2012
McDonald's Corporation September 2007 - April 2012
Skills
C++, Adobe Flash, Adobe Photoshop, C#, JavaScript, jQuery, PHP, Programming, CSS, Web Development, ActionScript, ColdFusion, Java, JSP, Agile & Waterfall..., MySQL, Jasper Reports, Git, Laravel
Education
New England Institute of Technology 2008 — 2011
Bachelor of Science, Game Development and Simulation Programming
Liberty Mutual Insurance October 2012 - July 2013
AAA Southern New England June 2008 - October 2011
Horace Mann June 2007 - April 2008
Commerce Insurance May 2003 - May 2007
Pegasus Satellite Television June 2000 - May 2003
AT&T Mobility April 1998 - May 2000
Skills
Insurance, Claim, Customer Service, Property, Umbrella Insurance, Commercial Insurance, Life Insurance, General Insurance, Homeowners, Sales, Term Life Insurance, Liability, Commercial Lines, Microsoft Excel, Whole Life, Microsoft Office, Customer Retention, Outlook, Training, Property Damage, Coaching
Education
Nichols College 2004 — 2006
Business
Spanish River Community High School 1983 — 1987
Travelers January 2015 - Present
AAA Southern New England January 2012 - January 2015
AAA Southern New England January 2006 - January 2015
Skills
Customer Service, Insurance, Management, Sales, Umbrella Insurance, Marketing, Employee Benefits, Customer Satisfaction, Customer Retention, Call Centers, Account Management, Direct Sales, Outlook, Team Building, Sales Management, Time Management, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Leadership
Education
Quinnipiac University - School of Business 2001 — 2008
Bachelor's degree, Business Management
Harvard University November 2014 - Present
Harvard University July 2013 - November 2014
CVS Caremark Corporation March 2009 - May 2012
CVS Caremark September 2008 - March 2009
CVS Caremark Corporation July 2006 - September 2008
North Attleboro School Department March 2005 - June 2006
AAA Southern New England June 2003 - January 2005
American Income Life October 2002 - June 2003
MetLife Group Auto & Home September 1992 - October 2002
Skills
Call Centers, FMLA, PeopleSoft, Recruiting, People-oriented, Training, Employee Benefits, Vendor Management, Human Resources, New Hire Orientations, Policy, Customer Service, Benefits Administration, Onboarding
Education
Providence College 1989 — 2012
Secondary Education and Teaching
Johnson and Wales University
Associate's degree, Culinary Arts/Chef Training
Home Instead Senior Care October 2013 - Present
Cerebral Palsy Options Program October 2013 - October 2013
New York Life March 2012 - August 2013
Options, Inc January 2012 - June 2012
Quincy Lions Club 2011 - 2012
AAA Southern New England August 1992 - September 2011
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Call Center, Profit, Team Building, Operations Management, PowerPoint, Outlook, Budget, Process Scheduler, Budgets, Leadership, Management, Team Leadership, Sales, Strategic Planning, Account Management, Sales Management, Negotiation, Employee Relations, Insurance, Analysis, Event Planning, Process Improvement, Leadership Development, Public Speaking, Business Planning, Marketing, Program Management, Administration, Contract Negotiation, Organizational..., Business Development, Risk Management, Fundraising, New Business Development, Call Centers, Social Networking, Vendor Management, Marketing Strategy, Public Relations, Project Planning, Event Management, Marketing Communications, Change Management, Project Management, Business Strategy, Nonprofits
Education
Massasoit Community College
Business
Stonehill College
Business Administration and Management, General
Asosius LLC March 2012 - Present
Webster First Federal Credit Union October 2007 - Present
AAA Southern New England July 2010 - November 2011
Keane India/Hanover Insurance Co. October 1981 - August 2008
Skills
Business Development, Risk Management, Insurance, Strategic Planning, Organizational..., Small Business Lending, Security, Risk Assessment, Staff Development, Income Statement
Education
Central New England College 1981 — 1981
Certified Computer Programmer, Computer Science, 3.92
Nichols College 1979 — 1980
Bachelor of Arts (B.A.), Business/Social Service
Embrace Home Loans 2013 - Present
AAA Southern New England 2012 - 2013
KeyBank 2004 - 2012
Lillian Vernon 1995 - 2004
Tuition Management Systems 1989 - 1995
Skills
Marketing Strategy, Business Analysis, Customer Acquisition, Business Strategy, Online Marketing, Direct Marketing, Marketing Research, Financial Planning, Financial Analysis, Financial Reporting, SQL, SAS, Fulfillment Operations, Program Management, Negotiation, Google Analytics, Email Marketing, Analysis, SEO, SEM, Marketing Communications, Google Adwords, Management Consulting, Web Analytics, Analytics, Higher Education..., Catalog Marketing, List Brokerage, Database Marketing, Omniture, Mortgage Analytics, Integrated Marketing, Marketing, Start-ups, Lead Generation, Management, CRM, Strategy, Leadership
Education
University of San Francisco
Web Marketing, Business, Management, Marketing, and Related Support Services
Northwestern University
Associate's degree, Accounting and Finance
AAA Northeast June 2015 - Present
AAA Southern New England September 2014 - June 2015
AAA Southern New England March 2014 - September 2014
Red Sox Team Store March 2013 - September 2014
Cox Sports January 2012 - June 2012
Rhode Island Department of Environmental Management May 2008 - August 2009
Skills
Social Networking, Customer Service, Twitter, Final Cut Pro, Avid Media Composer, Journalism, Pro Tools, Microsoft Office, Microsoft Word, Microsoft Excel, Wordpress, Internet, Camera Operating, PowerPoint, Radio, Video Production, Video Editing, iMovie, Sports, News, Newspapers, Social Media Blogging, Blogging, Sports Photography, Mac
Education
Northeastern University 2010 — 2014
Bachelor of Arts (BA), Communication and Media Studies
University of Rhode Island College of Arts and Sciences 2009 — 2010
Communication Studies2009
G Adventures June 2012 - Present
Johnson & Wales University September 2011 - July 2012
AAA Southern New England May 2010 - September 2011
Theodore Francis Green Airport Information Center May 2009 - May 2010
Skills
Experienced Traveler, Microsoft Excel, Microsoft Office, Microsoft Word, Team Leadership, Spanish-speaking, PowerPoint, Apollo GDS, Communication Skills, Hospitality, Event Planning, Teaching, Social Media, Public Speaking, Event Management, Hotels, Customer Service, Customer Satisfaction, Travel Planning, Management, Marketing, Tourism, Spanish
Education
Johnson and Wales University 2010 — 2012
Master of Business Administration (MBA), Global Business Leadership- Concentration: Marketing
Johnson and Wales University 2006 — 2010
Associate of Science (AS), Travel- Tourism Management
Johnson and Wales University 2006 — 2010
Bachelor of Science (BS), International Hotel & Tourism Management
CommuniCape LLC January 2007 - Present
SuperMedia LLC March 2012 - July 2013
Abington Savings Bank 1998 - 2003
AAA Southern New England 1993 - 1998
DestINNations/Onset Pointe Inn 1991 - 1993
Staples, Inc. 1986 - 1991
Skills
Public Relations, Social Media, Retail, Public Speaking, Marketing Communications, Marketing Strategy, Advertising, Strategic Planning, Event Planning, Newsletters, Customer Relations, Product Development, Business Planning, Editing, Budgeting, Social Media Marketing, Direct Marketing, Email Marketing, Promotions, SEO, Marketing, Blogging, Online Advertising, Leadership, Sales, Customer Service, Budgets
Education
Michigan State University 1982 — 1986
B.A., Marketing
Provant Health Solutions May 2014 - March 2015
AAA Southern New England March 2002 - April 2014
AAA Southern New England February 1999 - March 2002
AAA Southern New England August 1998 - February 1999
Skills
Certified in Call..., Call Center, Vendor Management, Team Building, Customer Service, Operations Management, Training Facilitation, Long-term Customer..., Analysis, Data-driven, Call Centers, Business Analysis, Access, Outlook, Account Management, Troubleshooting, Customer Satisfaction, Training, Software Documentation, Sales Management, Leadership, Management, Team Leadership, Coaching, Strategic Planning, Cross-functional Team..., Sales, Microsoft Excel, Logistics, Process Improvement, Human Resources, Budgets, Employee Relations, Customer Retention
Education
Providence College 1985 — 1989
BS, Management
Coldmasters March 2015 - Present
CVS Caremark Corporation June 2013 - August 2014
P.F. Chang's China Bistro August 2011 - June 2013
AAA Southern New England February 2011 - February 2013
Cuban Revolution January 2010 - June 2011
Bank of America December 2009 - October 2010
Iona College October 2006 - May 2009
Skills
Microsoft Word, Customer Service, PowerPoint, Teamwork, Training, Social Networking
Education
University of Rhode Island 2012 — 2017
bachelors, Communication and Media Studies
Iona College 2006 — 2009
social work
St. Mary Academy - Bay View 2002 — 2006
high school diploma
Commonwealth of Massachusetts August 2015 - Present
Commonwealth of Massachusetts August 2015 - Present
The Rhody Center for World and Ethnic Music and Dance May 2013 - Present
Learning Connection September 2011 - Present
Commonwealth of Massachusetts April 2014 - August 2015
Zumba September 2010 - December 2014
WGBH October 2012 - April 2014
AAA Southern New England October 2010 - October 2012
New York City Campaign Finance Board December 2008 - December 2010
NYU January 2008 - December 2008
Skills
Accounting, Analysis, Auditing, Customer Service, Dance, Internal Audit, Internal Controls, Microsoft Excel, Microsoft Office, Microsoft Word, Financial Reporting, Access, Creativity, Public Speaking, Leadership, Research, Financial Analysis
Education
University of Phoenix 2006 — 2008
MBA, Concentration in Accounting
Northeastern University 2003 — 2006
Certificate, Accounting
University of Massachusetts, Amherst 1998 — 2002
B.S., Economics
Skinny Bell™ January 2011 - Present
Dexter Training Concepts January 2008 - Present
RI Supreme Court May 2004 - Present
AAA Southern New England 2001 - 2004
Skills
Personal Training, Fitness, Public Speaking, Customer Service, Teaching, Cardio, Sales, Kettlebells, Strength Training, Training, Public Relations, Cpr Certified, Nonprofits, Boot Camp, Team Building, Community Outreach, Event Management, Event Planning, Fundraising, Leadership, Social Networking, Strength & Conditioning, Social Media, Program Development, Small Business
Education
University of Rhode Island 2003 — 2004
MBA
Rhode Island College 1996 — 2001
Bach of Science, Marketing
Dick's Sporting Goods April 2011 - Present
Textile Technology Center at Gaston College January 2010 - May 2010
Dilworth Tanning Spa June 2008 - May 2010
AAA CT Motor Club a Division of Southern New England June 2008 - August 2008
AAA Southern New England January 2008 - May 2008
Skills
Merchandising
Education
University of Phoenix 2011 — 2013
MBA, Business Administration
Johnson and Wales University 2006 — 2010
Bachelor of Science, Marketing Communications; Advertising
Johnson & Wales University 2006 — 2009
Associates, Marketing
Johnson and Wales University Future Business Leaders of America
Associate, Science, Marketing Degree 2008
Precision Design Studios November 2014 - Present
AAA Southern New England May 2014 - October 2014
AAA Southern New England August 2013 - October 2014
AAA Southern New England December 2009 - August 2013
Venturous Publishing LLC March 2012 - October 2012
AAA Southern New England April 2011 - February 2012
AAA Southern New England June 2010 - September 2010
LearningWorks Inc. June 2007 - November 2009
Skills
ASP.NET, C#, Microsoft SQL Server, Illustration, Illustrator, InDesign, Photoshop, PHP, JavaScript, Pencilling, Coloring, Creative Writing, HTML 5, C++, Sequential Art, Inking, Digital Illustration, Graphic Design, Drawing, Layout, Adobe Creative Suite, Dreamweaver, Web Content, Web Design, OS X, XHTML, Website Development, CSS, MySQL, jQuery, Storyboarding, Flash, Digital Art, Vector Illustration, Adobe Acrobat, Digital Painting, PowerPoint, Microsoft Office, Adobe Fireworks, Java, Android Development, TFS, Microsoft Test Manager, ASP.NET MVC, Windows 7, Windows 8, Windows Azure, Git
Education
New England Institute of Technology 2014 — 2016
Bachelor of Science (BS), Computer Software Engineering
New England Institute of Technology 2012 — 2014
Associate of Science (A.S.), Computer/Web Software Engineering, 3.47
Rhode Island School of Design 2007 — 2011
Comic and Sequential Art Certificate, Comic Book composition, Illustration, and Lettering
AAA Southern New England September 2014 - Present
CBIZ June 2013 - August 2013
Maspeth Town Hall January 2008 - August 2012
Skills
Accounting, Finance, Marketing Strategy, Time Management, Financial Analysis, Critical Thinking, CRM, Building Relationships, Creative Problem Solving, Communication, Analytics, Attention to Detail, Decision Making
Education
Providence College 2013 — 2015
Master's degree, Finance and Marketing
Providence College 2009 — 2013
Bachelor of Science (BS), Accounting
AAA Southern New England June 2013 - 2015
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Loyola University Maryland 2013 — 2017
Communications (PR and Advertising) and Marketing
Maestro Personal Assistants January 2013 - Present
AAA Southern New England September 2012 - November 2012
Regional Elite January 2012 - September 2012
Canobie Lake Park June 2012 - August 2012
Marriott Hotels May 2011 - November 2011
Marriott Hotels October 2010 - May 2011
Canobie Lake Park May 2010 - September 2010
Hilton Suites Boca Raton December 2009 - May 2010
Courtyard by Marriott June 2009 - August 2009
United States Air Force July 2008 - June 2009
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Hospitality, Hotels, Supervisory Skills, Multi Tasking, Time Management, Front Office, Hospitality Management, Teamwork, Call Centers, PowerPoint, Microsoft Word, Outlook, Food & Beverage, Leadership, Hospitality Industry, Event Planning, Restaurants, Tourism
Education
Johnson and Wales University 2010 — 2012
Bachelor’s Degree, Travel, Tourism and Hospitality Management, 3.64
Alvirne High School 2002 — 2006
High School Diploma, General, 3.3
AAA Southern New England September 2011 - Present
AAA Southern New England May 2006 - September 2011
Charter communications September 2005 - January 2006
American Credit Counselors, Inc March 2003 - September 2005
Equiserve August 1999 - March 2003
Education
Johnson & Wales University 1992 — 1996
Associates, Hotel and Restaurant Management
City of Worcester August 2012 - Present
AAA Southern New England August 2007 - August 2012
City of Worcester September 2001 - June 2012
Home August 2001 - August 2007
American Express Business Travel November 1987 - August 2001
Skills
Data Entry, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, Outlook, Administrative..., Access
Education
School of Life 1969 — 2007
Quinsigamond Community College
Boston Financial Data Services/Kelly Services February 2009 - June 2010
State Street/Kelly Services November 2008 - November 2008
AAA Southern New England November 2007 - February 2008
Education
Johnson & Wales University 2006 — 2008
Trapeze School NewYork May 2007 - Present
AAA Southern New England December 2009 - February 2010
Skills
Photography, Advertising, Photoshop, Illustrator, InDesign, PowerPoint, Art, Microsoft Word, Marketing, Graphic Design, Mac, Adobe Creative Suite, Digital Photography, Creativity
Education
Rhode Island School of Design 2007 — 2012
Certificate, Digital Photography
Johnson and Wales University 2006 — 2010
Bachelor of Science, Marketing Communication
Johnson and Wales University 2006 — 2008
Associate in Science, Advertising Communications
AAA Southern New England Branch ManagerAAA Southern New EnglandMarch 2012 - Present
Education
Rhode Island College 1975 — 1979
Bachelor of Arts (BA), Communications with an emphasis in Mass Media
General Dynamics Electric Boat January 2015 - Present
Computer Sciences Corporation April 2004 - January 2015
AAA Southern New England June 2002 - April 2004
Club Fit August 1994 - June 2002
Skills
Managerial Finance, Financial Analysis, Financial Reporting, Business Analysis, Financial Modeling, SAP, Forecasting, Sarbanes-Oxley Act, Accounting, ERP, Risk Management, Financial Forecasting, Variance Analysis, Business Process..., Revenue Recognition
Education
Johnson & Wales University 2005 — 2008
MBA, Financial Management
Quinnipiac University 1990 — 1994
BS, Accounting
Beth Israel Deaconess Medical Center 2010 - Present
Retired Curmudgeons of Ireland & United States July 2001 - December 2011
AAA Southern New England September 1999 - June 2001
Borders Books September 1997 - August 1999
Cape Cod Railroad April 1996 - August 1997
US Courts July 1970 - June 1995
Chicago Board of Health, Mental Health Division 1970 - 1971
US Army July 1966 - July 1969
Skills
Public Speaking, Adolescents, Strategic Planning, Clinical Research, Social Media, Public Relations, Newsletters, Healthcare, Community Outreach, Fundraising, Government, Nonprofits, Teaching, Event Planning, Organizational..., Leadership, Higher Education, Psychotherapy, Leadership Development, Program Development, Policy, Research, Microsoft Office, Curriculum Design, Event Management, Workshop Facilitation, Team Building, Supervisory Skills, Program Management, Public Policy, Program Evaluation, Instructional Design, Staff Development, Psychology, Budgets, Case Management, Customer Service, Hospitals, Healthcare Management, Grants, Microsoft Excel, Volunteer Management, Project Management, Mental Health, Social Services, Social Media Marketing
Education
Loyola University Chicago 1969 — 1970
MSW, School of Social Work
Loyola University Chicago 1965 — 1966
MSW, School of Social Work
University of San Francisco 1962 — 1965
AB, College of Liberal Arts
Atlas Travel - Global Travel Management June 2000 - Present
AAA Southern New England November 1984 - October 1994
Skills
Business Travel, Sabre, Airlines, Travel Management, Online Travel, Tourism
Education
Rhode Island College 1980 — 1990
Bachelors, Management, Psychology
Department of labor and Training of RI April 2014 - Present
AAA Southern New England July 2013 - Present
MetLife Auto & Home 2007 - Present
Skills
Insurance Background, Commissioning Management, Administartion, Projects
Education
Rhode Island College 1998 — 2003
Bachelor's degree
Rhode Island College 1998 — 2003
Bachelor's degree, Mass Communication/Media Studies
AAA Southern New England June 1998 - Present
Cox Communications January 2002 - April 2003
World of Science October 1997 - July 1998
Skills
Travel Management, Tourism, Leisure Travel, Travel Planning, Customer Service, Sabre, Hotels, Sales, Call Center, Hospitality, Customer Satisfaction, Online Travel, Event Planning, Account Management, Sales Management, Cruises, Trade Shows, Outlook
Education
Johnson & Wales University 1994 — 1998
Bacherlor's, Travel/Tourism Management
AAA March 2015 - Present
AAA Southern New England June 2012 - March 2015
AAA Southern New England January 2005 - June 2012
Wayne J. Griffin Electric, Inc. August 2000 - January 2005
Skills
Human Resources, Employee Relations, Recruiting, Personnel Management, Onboarding, Performance Management, Customer Service, HRIS, Talent Acquisition, Team Building, Coaching, Call Centers, Training, Benefits Administration, Talent Management, Hiring, Applicant Tracking..., Microsoft Office, Vendor Management, Outlook
Education
Providence College 1995 — 1999
B.S., Health Policy Mgmt.
Washington County Department of Public Works June 2014 - Present
Delurey's Sales & Service August 2012 - June 2014
AAA Southern New England June 2009 - August 2012
Double E Company USA January 2008 - October 2008
Double E Company USA January 2007 - July 2007
Newcan January 2006 - July 2006
Skills
Solidworks, MS Project, AutoCAD, Microsoft Office, Word, Microsoft Word, Pro Engineer, CAD, Engineering, Microsoft Project, Microsoft Excel, PowerPoint
Education
New England Institute of Technology 2008 — 2011
Bachelor of Science (BS), Mechanical Engineering
Northeastern University 2004 — 2008
Mechanical Engineering, Mechanical Engineering
Hoosick Falls High School 2000 — 2004
High School Diploma, General
AAA Southern New England October 2012 - Present
AAA Southern New England October 2011 - January 2013
AAA Merrimack Valley January 1997 - October 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Strategic Planning, Project Management, Negotiation, Team Building, Microsoft Word, Budget, Change Management
Education
Plymouth State University 1997 — 2001
AAA Southern New England December 2003 - Present
AAA Southern New England 1999 - 2003
AAA Southern New England 1995 - 1999
Skills
Customer Service, Operations Management, Coaching, Training, Training Delivery, Vendor Management, Customer Satisfaction, Business Analysis, Team Building, Customer Experience, Performance Management, Leadership, Team Leadership, Sales, Management, Microsoft Office, Account Management, Call Centers
Education
Rhode Island College 1988 — 1993
B.A., Geography
Audax Group May 2015 - Present
Jet Aviation April 2013 - May 2015
Staples January 2012 - April 2013
Staples March 2005 - December 2012
T.F. Green Airport September 2011 - November 2011
AAA Southern New England September 2011 - November 2011
The Rhode Island State House September 2011 - November 2011
Massachusetts Port Authority June 2009 - August 2009
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Salesforce.com, Retail, Outlook, Sales, Photoshop, Adobe Acrobat, Store Management, Time Management, Profit, Customer Satisfaction, Account Management, Leadership, Teamwork, Team Building, Hospitality, Airlines, Social Networking, Airports, Aviation
Education
Flight Safety International 2015 — 2015
Corporate Flight Attendant Initial
Marlborough High School
High School
Johnson & Wales University
Bachelor's degree, Travel, Tourism & Hospitality Management
Highmark Companies December 2012 - Present
AAA Southern New England November 2002 - August 2012
VITEL SOFTWARE 2000 - 2001
datasys 1999 - 2000
USTrust 1994 - 1999
Book corner 1991 - 1994
Education
Northeastern University 1999 — 2000
Certificate, Computer Systems Specialist Program, GPA 3.6
Worcester State University 1991 — 1996
Bs, Business
Tantasqua 1978 — 1984
AAA Southern New England April 2015 - Present
Swarovski December 2013 - April 2015
Royal Bank of Scotland November 2011 - November 2013
RBS October 2009 - March 2012
Greenwood Montessori School September 2006 - June 2009
West Marine, Inc January 2001 - September 2006
X-Ray Associates, Inc April 1999 - August 2000
Skills
Recruiting, Human Resources, Customer Service, Deferred Compensation, Microsoft Excel, Outlook, Personnel Management, PowerPoint, Time Management, Vendor Management, Administration, Performance Management, Teamwork, Payroll
Education
2004-2009Rhode Island College 2004 — 2009
Bachelor of Science Degree, Management; Human Resource Management
Rhode Island College 2004 — 2009
Bachelor of Science in Human Resource Management, Human Resource Management
AAA Southern New England Senior Travel ConselorAmerican Express Business TravelJune 1990 - January 2005
Skills
Leisure Travel, Call Center, Customer Service, Travel Management, Business Travel, Vacation, Customer Satisfaction, Sabre, Cruises, Call Centers, Tour Operators, Leadership, Tourism
Education
Newbury College 1977 — 1979
Associates, Travel and Tourism
Blue Cross & Blue Shield of Rhode Island November 2006 - Present
AAA Southern New England 2003 - 2006
Skills
Advertising, Copywriting, Marketing Communications, Process Improvement, Social Media, Copy Editing, Corporate Communications, Direct Mail, Integrated Marketing, Internal Communications, Newsletters, Public Relations
Education
Rhode Island College 1991 — 1995
B.A. Communications, Communications/Marketing
AAA Southern New England July 1976 - Present
Education
Johnson & Wales University
Corvias Group May 2015 - Present
Littler Mendelson March 2009 - May 2015
Roger Williams Medical Center January 2009 - March 2009
AAA Southern New England December 2006 - November 2008
Burns & Levinson LLP June 2003 - December 2006
TIAA-CREF 1993 - 2003
Skills
Legal Research, Litigation, Legal Documents, Travel Arrangements, Office Management, Administrative..., Legal Writing, Employment Law, Microsoft Office, Document Review, Mediation, Corporate Law, Microsoft Excel
Education
New York Career Institute 1997 — 1999
Associate of Science Degree, Legal Studies/Paralegal Degree
The Wood School 1990 — 1991
Executive Secretarial Certificate Program, Administrative Assistant and Secretarial Science, General
AAA Southern New England May 2012 - Present
Williams-Sonoma, Inc. November 2002 - April 2011
Commonwealth Financial Group 1996 - 2000
Hyatt Hotels Corporation 1993 - 1996
Walt Disney World 1991 - 1993
Skills
Merchandising, Visual Merchandising, Loss Prevention, Store Management, Microsoft Excel, Microsoft Office, Inventory Control, Inventory Management, Retail, Training, Community Outreach, Customer Satisfaction, Strategic Planning, Management, Marketing, Research, Customer Service
Education
Merrimack College 1987 — 1991
BS, Business Management
Thyssenkrupp Elevator September 2012 - Present
THYSSENKRUPP ELEVATOR AMERICAS January 2012 - September 2013
Innovex February 2010 - January 2012
AAA Southern New England June 1994 - July 1999
Skills
Managed Print Services, B2B, Sales Management, Salesforce.com, New Business Development, Account Management, Major Accounts, Marketing, Outlook, Microsoft Excel, Access, Solution Selling, PowerPoint, AS400 system, Microsoft Word, Oracle CRM, Strategic Planning, Marketing Strategy, Accounting, Recruiting, Social Media Marketing, Business Strategy, Customer Satisfaction, Accounts Payable, Microsoft Office, Employee Training, Cold Calling, Customer Service, Direct Sales, Troubleshooting, Management, Budgets, Logistics, Inventory Management, Negotiation, Leadership, Email Marketing, Document Imaging, Coaching, CDIA, Team Leadership, Social Media, Sales, Training, CRM, Process Improvement, Ink Cartridges, Office Solutions, Sales Process
Education
RI Beauty Academy 1995 — 1996
Nail Tech, Nail Tech
Johnson & Wales 1994 — 1996
Hotel Restraunt Managment
Katherine Gibbs School 1993 — 1994
associates, Medical
north providence high school 1990 — 1993
Wal-Mart September 2012 - Present
AAA Southern New England January 2011 - July 2012
Alfred Angelo July 2011 - May 2012
Things Remembered September 2007 - June 2011
Skills
Outstanding Customer..., Sales Operations, General Administration, Cashiering, Training & Development, Call Center, Problem Solving, Credit Card Financing, Listening Skills, Microsoft Office
Education
Johnson and Wales University 2008 — 2012
Bachlor of Science, Sports/Entertainment/Event Management
CVS Health April 2015 - Present
CVS Health January 2009 - April 2015
CVS Caremark Corporation August 2007 - January 2009
CVS Caremark Corporation March 2004 - July 2007
AAA Southern New England May 2002 - March 2004
AAA Southern New England January 2001 - May 2002
AAA Southern New England January 2000 - January 2001
Skills
Accounts Payable, Accounts Receivable, Management, Auditing, Account Reconciliation, PeopleSoft, Vendor Management, Microsoft Excel, Microsoft Applications..., Staff Training, Research, Mainframe, Collections, Inventory Analysis, Rumba, Workbrain, Application Lifecycle..., Access Database, SOX Compliancy, ibs Soft Solutions..., SharePoint, sap
Education
Johnson and Wales University 1993 — 2016
Candidate BS, Management
AAA Southern New England December 2005 - Present
American Express 2000 - 2005
Education
Massasoit Community College 1976 — 1978
Associate Degree, Secretarial Science
HetNets Tower Corporation January 2013 - Present
Towerstream January 2012 - January 2013
Towerstream November 2011 - January 2012
Towerstream April 2011 - October 2011
AAA Southern New England May 2004 - April 2011
Skills
Call Center, Customer Relations, Customer Service, Operations Management, Bilingual, Wireless Networking, Cisco Technologies, WiFi, DNS, Routers, Troubleshooting, Networking, Telecommunications, WAN, Network Administration, Software Installation, VPN, Wireless, Switches, Computer Hardware, Cisco IOS, Routing, Technical Support, TCP/IP, Windows XP, Ethernet, OSPF, IP, Network Engineering, Firewalls, Security, Wireless Broadband, Network Design, Call Centers
Education
New England Institute of Technology 2008 — 2011
Bachelor of Science, Network Engineering
Salem State University February 2014 - Present
AAA Southern New England October 2003 - August 2013
North Shore Community College September 2001 - June 2002
Skills
Customer Service, Microsoft Office, Microsoft Word, Data Entry, Microsoft Excel, PowerPoint, Outlook, Team Building, Social Media, Sales, Coaching, Customer Satisfaction, Car Rental, Public Speaking, Call Center, Hotel Reservations, Windows Movie Maker, Public Relations, Educational Research
Education
Salem State University 2013 — 2016
Bachelor of Arts (B.A.), Education/ History/ Public Relations, 3.5
North Shore Community College 1998 — 2002
Associate of Science (A.S.), Computer Software and Media Applications
AAA Southern New England December 1990 - Present
Education
Northeastern University 1965 — 1970
Bachelor of Business Administration (B.B.A.), Accounting
Warren Equities, Inc 1997 - 2008
AAA Southern New England November 1991 - December 1997
Skills
Network Administration, Software Installation, Hardward Installation, User Experience, COBOL, RPG
Education
Johnson & Wales University-Online
Bachelor's degree, Business Administration and Management, General
AAA Southern New England July 2011 - Present
Skills
Customer Service, Geography, Microsoft Office, Writing
Education
Johnson and Wales University 2012 — 2016
Bachelor of Science (B.S.), Resort Management
FGX International January 2014 - Present
FGX International July 2011 - January 2014
FGX International November 2009 - July 2011
FGX International April 2009 - November 2009
AAA Southern New England January 2005 - March 2009
Skills
Account Management, Sales, Retail, Key Account Management, Selling, Customer Service, Partners Online, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Visual Merchandising, Product Development
Education
Johnson and Wales University 1998 — 2000
Citizens Bank October 1990 - Present
AAA Southern New England October 1999 - May 2005
Education
Johnson and Wales University 1969 — 1976
Associate's degree, Banking and Financial Support Services
Warwick Veterans Memorial High School 1956 — 1958
AAA Southern New England July 2014 - Present
New England Institute of Technology October 2013 - Present
New England Institute of Technology March 2013 - Present
Libtelco January 2009 - December 2011
Skills
Programming, Database Administration, Web Development, LAN, C#, PHP4/5, jQuery, C++, Microsoft SQL Server, SQL, XHTML, JavaScript, Cisco Routers, Networking, MySQL, CSS, AJAX, Cisco Technologies, PHP, OS X
Education
New England Institute of Technology 2012 — 2014
Bachelor of Science (BSc), Software/Network Engineering, GPA 3.92
Fourah Bay College (USL) 2004 — 2008
Bachelor of Science (BSc), Electrical and Electronics Engineering
AAA Northeast August 2014 - Present
AAA Southern New England August 2013 - July 2014
AAA Southern New England October 2012 - August 2013
AAA Southern New England October 2011 - October 2012
AAA Southern New England October 2009 - October 2011
AAA Southern New England October 2008 - October 2009
Skills
Emergency Planning, Emergency Management, First Aid, Word Processing, Managing Database, Spreadsheets, Disaster Response, Computer Aided Dispatch, Dispatching, Volunteer Management, Website Development, Conducting Interviews, Data Entry, Reporting & Analysis, Cpr Certified, Customer Service, Call Centers, Operations Management, Microsoft Office, Management, Microsoft Excel, Team Building, Training, Sales
Education
Rhode Island College 2010 — 2013
Bachelor of Arts (B.A.), Justice Studies
Johnson and Wales University 2008 — 2010
AAA Southern New England September 2007 - Present
Home Funds Direct September 2006 - September 2007
Money Management International September 2005 - September 2006
Skills
Loan Origination, Car Loans, Insurance, Customer Service, Credit Analysis, Songwriting, Guitarist
Education
Providence College 2001 — 2005
Bachelor's degree, Psychology
Big Y World Class Market March 2008 - Present
AAA Southern New England November 2012 - March 2014
Potpourri Group November 2010 - January 2011
Skills
Customer Service, Learning Quickly, Highly responsible, Always Punctual, Typing, Microsoft Office, D2000, Facebook, Photography, Data Entry, Phone Etiquette, Windows, Cashiering, Deliveries, Music Theory, iPhone
Education
Rhode Island College 2012 — 2013
Western Connecticut State University 2009 — 2010