Afni Company
Afni List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Afni. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Afni Employees
Lotus Broadcasting July 2014 - Present
Professional Musician January 2011 - Present
RyanoRadio Entertainment January 2009 - Present
Bath Fitter July 2013 - June 2014
Independent Contractor January 2013 - September 2013
TruGreen March 2013 - June 2013
Mediacom Communications September 2011 - September 2012
Afni September 2010 - September 2011
Lynch Toyota June 2010 - September 2010
WELL-FM 88.7 OF AUBURN February 2010 - June 2010
Skills
Retail Sales, Direct Sales, Marketing, Web Sales, B2B, Radio Broadcasting, Network Systems, Telephone Skills, Cold Calling, Advertising, Retail, Public Relations, Marketing Strategy
Education
ITT Technical Institute-Las Vegas 2013 — 2015
Associate's Degree
Southern Union State Community College 1994 — 1997
core curriculum
Pathways In Education August 2014 - Present
Chase December 2012 - December 2013
Afni January 2011 - November 2012
Clear Channel Radio May 2012 - August 2012
Clear Channel Communications, Inc May 2012 - August 2012
Skills
Benefits Negotiation, Problem Solving, Customer Satisfaction, Teamwork, Close Attention to..., Social Media, Customer Service, Facebook, Event Planning, Leadership, Management, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, PowerPoint, Public Speaking, Recruiting, Sales, Social Media Marketing, Social Networking, Time Management
Education
Illinois State University 2008 — 2012
Bachelor of Science (B.S.), Mass Communication/Media Studies
Illinois State University 2008 — 2012
Bachelors of Science, Mass Communication
Towne Park March 2011 - October 2015
Afni August 2008 - July 2010
Paradice casino January 2005 - July 2010
Sears Holdings Corporation September 2005 - August 2007
Skills
Training, Management, Leadership, Sales, Customer Service, Customer Satisfaction, Customer Retention, Time Management, Inventory Management, Payroll, Hospitality, Hotel Management, Gaming Industry, Business Process..., Coaching
Education
Illinois Central College 2007 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
COUNTRY Financial® August 2015 - Present
COUNTRY Financial® January 2013 - August 2015
COUNTRY Financial® June 2011 - January 2013
COUNTRY Financial® June 2008 - June 2011
Caterpillar Inc. July 2007 - June 2008
Catholic Charities May 2005 - July 2007
Afni June 1997 - November 2001
Skills
Market Research, Marketing Research, Leadership, Marketing, Quantitative Research, Analytics, Marketing Strategy, Insurance, Data Analysis, Customer Service, Focus Groups, Customer Satisfaction, Analysis, Segmentation, SPSS, Market Analysis, Customer Insight, Competitive Analysis, Questionnaire Design, Project Management, Consumer Behaviour, Competitive Intelligence, Qualitative Research, Consumer Panels, Panel Data Analysis, Statistics, Online Research, Voice of the Customer
Education
Illinois State University 2005 — 2007
M.S., Criminal Justice Sciences
Illinois State University 2005 — 2007
B.S., Psychology
Community Bank in Illinois January 2006 - Present
Menards December 2003 - January 2006
Afni July 2001 - December 2003
Dairy Queen May 1996 - May 2001
Skills
Marketing, Competitive Analysis, Marketing Communications, Public Relations, Advertising, Marketing Strategy, Social Media, Social Networking, Social Media Marketing, Management, Event Planning, Customer Service
Education
Illinois State University 2001 — 2003
Bachelors of Science, Marketing
Joliet Junior College 1999 — 2001
Associates of Arts, Accounting
Dwight Township High School 1995 — 1999
HS Diploma
TEKsystems July 2012 - Present
Afni October 2010 - June 2012
Afni June 2009 - October 2010
Afni January 2008 - June 2009
Afni January 2007 - January 2008
Skills
Customer Service, Training, Operations Management, Call Centers, Business Analysis, Recruiting, Team Building, Budgets, Call Center, Insurance, Performance Management, Financial Analysis, Coaching, Credit, Finance, Financial Services, Sales, Process Improvement, Accounts Receivable, Business Strategy, Telecommunications, Microsoft Excel, Banking, Leadership Development, Management, Training and Development, Customer Experience, Auto Finance, Debt Purchasing, Analysis, Consulting, Dialer Management, Client Issue Resolution, Onboarding, Team Leadership, Strategy, Outsourcing, ITIL Certified, IT Service Management, Wiki Development, Vendor Management, Project Management, Change Management, Employee Training, Forecasting, Agile Methodologies, Agile Project Management, Agile & Waterfall...
Education
Illinois State University
Mass Communication
Sbarro September 2012 - February 2014
Advocate Medical Group April 2011 - September 2012
Godfather's Pizza May 2002 - December 2010
Afni August 2007 - August 2008
Afni Inc August 2007 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Teaching, Team Leadership, Marketing, Public Speaking, Management, Event Planning, Account Management, Social Media Marketing, Customer Service, Training
Education
Illinois State University 2000 — 2004
Bachelor of Science (BS), Biological and Physical Sciences
Illinois State University
Bachelors, Biological SciencesSecondary Education
The Coca-Cola Company July 2014 - Present
Coca-Cola Refreshments April 2012 - July 2014
Afni October 2010 - April 2012
Enterprise Rent-A-Car May 2005 - June 2010
Skills
Recruiting, Customer Satisfaction, Customer Service, Management, Sales, Operations Management, Performance Management, Employee Relations, Team Building, Sales Management, Talent Acquisition, Human Resources, Account Management, Customer Retention, Leadership, Training, Inventory Management, Cold Calling, Sales Operations, Team Leadership, Marketing, New Business Development, Sales Process
Education
Illinois State University 2000 — 2005
Bachelor's degree, Marketing/Marketing Management, General
Illinois State University 2000 — 2005
Bachelor's degree, Human Resources Management/Personnel Administration, General
LivePerson May 2014 - Present
Afni 2009 - May 2014
Bob Evans Sales August 1994 - April 2009
Minnesota Mutual Life May 1991 - December 1994
Skills
Account Management, Web Chat, Sales, Call Center, Process Improvement, Vendor Management, Leadership, Strategic Planning, Team Building, Customer Satisfaction, Customer Experience, Customer Retention, Customer Service, Workforce Management, Telecommunications, Inbound Marketing, Operations Management, BPO, Call Centers, Training, New Business Development, Team Leadership, Performance Management, Employee Training, Management, Program Management, Time Management, Outsourcing, CRM, Strategy, Cross-functional Team..., Analysis, Marketing Strategy, SaaS, Enterprise Software, Cloud Computing, Business Analysis, Professional Services
Education
Illinois State University 1989 — 1991
Bachelors, Accounting
Joliet Junior College 1987 — 1989
Associates, Business
Afni March 2006 - Present
Computer Task Group March 2005 - March 2006
ANPI June 2000 - March 2005
LRS November 1997 - June 2000
JM Family Enterprises July 1996 - November 1997
Decision Consultants February 1996 - July 1996
Memorial Health System November 1994 - March 1996
Clearinghouse Software Specialists April 1993 - November 1994
Skills
Microsoft SQL Server, Database Design, SQL, Software Documentation, T-SQL, Data Warehousing, Database Administration, Disaster Recovery, Troubleshooting, Data Modeling, C#, Telecommunications, Visual Basic, ASP.NET MVC, SharePoint, Document Imaging, PeopleSoft, Epicor, Access Control, Necho, MS Integration Services, MS Reporting Services, Technical Presentations
Education
Illinois College 1989 — 1993
Bachelor of Arts (B.A.), Computer Science and Information Systems
Southern Illinois University, Carbondale 1987 — 1989
Herzing University October 2014 - Present
REACh (Resources for the Education of Adults in Chicago) June 2005 - May 2015
National Louis University April 2014 - October 2014
Career Education Corporation January 2005 - January 2014
Career Education Corporation 2005 - 2011
First Credit Services, Inc. 2003 - 2005
Afni 1996 - 2003
US Army May 1991 - May 1999
Skills
Sales, Marketing, Branding & Identity, Coaching, Team Building, Staff Development, Customer Service, Leadership Development, Account Management, Strategic Planning, Public Speaking, Training, Recruiting, Sales Management, Leadership, Salesforce.com, New Business Development, Cold Calling, Team Leadership, Marketing Strategy, Warm Calling, Appointment Generation, Face to Face Sales, Training Delivery, Business Networking, Key Account Management, Lead Generation, Higher Education, B2B, Student Recruiting, Strategic Partnerships, E-Learning, Admissions, Management, Enrollment Management, Student Financial Aid, Resume Writing, Employee Training, Customer Retention, Interviews, Career Counseling, Building Relationships, Conflict Resolution, Hiring, Career Development, Relationship Building
Education
Illinois State University 1996 — 2000
Bachelor's degree, Communication
Streamwood High School 1989 — 1992
High School Diploma, General Studies
Afni August 2005 - Present
Family Video October 2000 - April 2005
Education
Pontiac Township High School 1995 — 1999
Illinois State University
State Farm January 2015 - Present
Medsource, LLC October 2014 - January 2015
COUNTRY Financial® April 2013 - October 2014
Afni January 2012 - April 2013
Kroger May 2011 - December 2011
Skills
Operating Systems, Computers, Medical Records, Clerical Skills, Communication, Compliance, Administrative..., Data Entry, Invoicing, Telephone Skills, Customer Service, Filing, Phone Etiquette, Administrative..., Event Planning, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Public Speaking, Leadership, Teamwork, Social Networking, Time Management
Education
Illinois Wesleyan University 2008 — 2014
Bachelor of Arts (B.A.), Psychology
COUNTRY Financial® January 2015 - Present
COUNTRY Financial® September 2014 - January 2015
Illinois Farm Bureau September 2012 - September 2014
Afni June 2011 - October 2012
Children's Discovery Museum May 2009 - June 2011
The Miracle League January 2010 - May 2010
Skills
Social Media, Facebook, Marketing, Advertising, Management, Leadership, Public Speaking, Public Relations, Nonprofits, Marketing Communications, Training, Social Networking, Recruiting, Internet Recruiting, College Recruiting, Event Planning, Social Media Marketing, PowerPoint, Time Management, Sales, Non-profits, Communication, Technology, Leadership Development
Education
Illinois State University 2007 — 2011
Bachelor's, Marketing
University of Hawaii at Manoa 2008 — 2008
B.S. Marketing, General Education
ConneXion October 2013 - Present
Village CycleSport April 2005 - October 2013
Afni December 2012 - May 2013
Prospect Heights School District 23 - MacArthur Middle School November 2008 - March 2010
Skills
Sales, Energy Efficiency, Renewable Energy Systems, Leadership, Time Management, Customer Satisfaction, Salesforce.com, Building Relationships, Motivated self-starter, Social Networking, Business Strategy, Budgets, Oral & Written..., Close Attention to..., High level of initiative, Cold Calling, Customer Service, Cost Efficiency, Work in A Fast Paced..., Retail Sales, Account Management, Green Technology, Communication, Microsoft Office, Marketing
Education
Illinois State University 2011 — 2013
Bachelor of Science (BS)
John Hersey High School
General Dynamics Information Technology 2013 - 2014
C3/CustomerContactChannels, Inc. 2012 - 2013
Technisource March 2010 - April 2010
Afni July 2007 - September 2007
State of Michigan April 2006 - June 2007
Linda Trippel June 2004 - June 2005
Skills
Customer Service, Typing, Microsoft Word, Microsoft Office, Waitressing, 10 Key, Childcare, Babysitting, Help Desk Support, Access, Call Centers, Software Documentation, Troubleshooting, Phone Etiquette, Lotus Notes, Windows, Outlook, Customer Support, Customer Experience, Technical Support, People Skills, PowerPoint, Windows XP, Healthcare, Telephone Skills, Data Entry, Windows 7, Customer Satisfaction, Microsoft Office 2007, Windows Vista, Teamwork, Time Management, Critical Thinking
Education
Mclennan Community College 2011 — 2012
N/A, Pre-Veterinary Studies
ITT Technical Institute-Troy 2006 — 2008
N/A, Information Technology - Software Applications & Programming
Progressive Insurance April 2014 - Present
Progressive Insurance January 2014 - April 2014
Enterprise Rent-A-Car September 2011 - December 2013
Enterprise Rent-A-Car July 2013 - October 2013
Enterprise Rent-A-Car August 2012 - July 2013
Afni March 2008 - August 2011
PATH, Inc January 2010 - March 2011
Skills
Customer Retention, Cold Calling, Customer Satisfaction, Customer Service, Sales, Training, Leadership, Time Management, Team Building, Sales Management, Account Management, Coaching, Marketing
Education
Illinois State University 2006 — 2011
BS, Psychology
University of Illinois at Urbana-Champaign December 2008 - Present
The University of Illinois College of Agricultural, Consumer and Environmental Sciences July 2007 - December 2008
Afni 2001 - 2006
Skills
Active Directory, Troubleshooting, Windows Server, System Administration, Servers, Computer Hardware, IT Management, Windows, Hardware, Operating Systems, Customer Service, Software Installation, SQL Server, Problem Solving, Windows Server 2003, Documentation, IIS, Sitecore, Apple Profile Manager, Mac OS, iOS, MS Reporting Services, SQL Server Management..., Deploy Studio, Apple OSX Imaging, Mobile Device Management, iPad Support, iPhone Support, Star Rez, Digital Asset Management, Adobe Creative Suite, Microsoft office for Mac, Hosted Microsoft..., Microsoft SQL 2005 MCP
Education
Illinois State University 1997 — 2001
B.S., Industrial Technology
Afni July 2012 - Present
Conn Communications May 2011 - July 2012
Illinois State University September 2008 - May 2011
Skills
Call Centers, Workforce Management, BPO, Customer Experience, Customer Satisfaction, Data Entry, Customer Service, Customer Retention, Telephone Skills, Contact Centers, Performance Management, Training, Customer Support, Human Resources, Recruiting, Benefits Administration, Employee Relations, Time Management
Education
Illinois State University 2008 — 2014
Bachelor's Degree, Human Resources Management and Services
Pawnee High School, Pawnee IL 2004 — 2008
University of Chicago March 2013 - Present
Family Community Resource Center February 2007 - February 2013
Dan Brady's Office June 2011 - May 2012
Extended Stay America May 2009 - February 2010
St. Joseph Hospital January 2008 - May 2008
Afni November 2003 - February 2007
Deb's Shop May 2002 - November 2003
Skills
Organization, Organizational..., Organizational..., Dependent, Dependable Team Player, Strategic Planning, Event Planning, Nonprofits, Social Media Marketing, Community Outreach, Public Relations, Social Networking, Fundraising, Press Releases, Customer Service, Event Management, Management, Project Planning
Education
University of Illinois Springfield 2010 — 2012
Master's degree, Public Administration
Illinois State University 2005 — 2008
Bachelor of Science (B.S.), Communication
Negocia School of Business 2007 — 2007
Study Abroad
Hartgrove Behavioral Health System February 2015 - Present
McLean County Center for Human Services March 2014 - February 2015
University Housing Services August 2013 - December 2013
Memorial Medical Center January 2013 - December 2013
OSF HealthCare August 2013 - November 2013
Easter Seals Inc. May 2013 - July 2013
Mennonite College of Nursing- Americas Promise Group January 2013 - April 2013
Afni June 2012 - January 2013
Advocate Health Care September 2011 - December 2011
Skills
Microsoft Word, PowerPoint, Cpr Certified, Microsoft Excel, Customer Service, Nursing, Healthcare, Teamwork, Critical Thinking, Medication..., Medical Terminology, Vital Signs, HIPAA, Patient Education, Epic Systems, Medical Records, First Aid, Direct Patient Care, Patient Advocacy, Medical/Surgical, Cashiering, Critical Care, Ambulatory, Inpatient, Ambulatory Care, Phlebotomy, Telephone Skills, Patient Safety, Acute Care, Nursing Care, Microsoft Office, CPR Certified
Education
Illinois State University 2008 — 2013
Bachelor's degree, Registered Nursing/Registered Nurse
Volt Workforce Solutions April 2012 - Present
Volt Workforce Solutions October 2005 - April 2012
SVI September 2002 - October 2005
Affina November 2000 - July 2002
Afni July 1998 - November 2000
AFFINA January 1993 - July 1998
Skills
Vendor Management, Process Improvement, Six Sigma, Call Center, Operations Management, Workforce Management, Temporary Placement, BPO, Customer Satisfaction, Account Management, Technical Recruiting, Business Process..., Program Management, Project Management, Outsourcing, Sourcing, Human Resources, Business Analysis, Employee Relations, Talent Acquisition, Call Centers, Hiring, Applicant Tracking..., Change Management, Contract Recruitment, CRM, Onboarding, Training, Team Building, College Recruiting, Recruiting, Management, Leadership, Team Leadership, Coaching, Business Development, PeopleSoft, Interviews, Employee Training, Executive Search, Cross-functional Team..., Analytics, Logic Programming, MS Project, Microsoft Office, Conflict Resolution, Performance Management, Temporary Staffing, Staffing Services, Talent Management
Education
Midstate College 2001 — 2003
Business Management
Illinois Central College 1995 — 1997
Computer Programming
Spoon River College 1990 — 1992
Associates, General Business
Bank of America November 2014 - Present
MetLife May 2014 - November 2014
UnitedHealth Group July 2013 - February 2014
Afni December 2012 - May 2013
TV-10 News January 2012 - May 2013
WZND Radio, Illinois State University January 2012 - May 2013
ISU Telefund Center October 2011 - December 2012
Illinois State University's student television news station January 2010 - December 2011
WTST Radio January 2011 - May 2011
TSU TV News January 2011 - May 2011
Skills
Radio, Broadcast Television, Radio Broadcasting, Broadcast Journalism, Adobe Audition, ENPS, Broadcast, Avid, News Writing, Final Cut Pro, Video Production, Non-linear Editing, Video Editing, Radio Producing, Videography, Radio Host, Audio Editing, Wordpress, HTML, Adobe Photoshop, Health & Welfare..., Collections
Education
Illinois State University 2008 — 2013
Bachelor of Science, Broadcast Journalism; Communication
Illinois State University
Bachelor of Science (B.S.), Communication and Media Studies
CIOsynergy May 2013 - Present
Hepzibah Children's Association November 2011 - June 2012
Chicago Park District June 2004 - August 2011
Afni September 2010 - April 2011
J & J Real Estate June 2009 - August 2010
Skills
Leadership, Microsoft Office, Customer Service, Social Media, Creative Writing, Wellness, Social Networking, Sales Operations, Community Outreach, CRM, Event Planning, Team Leadership, Public Speaking, Sales Process, Sales, Program Management, PowerPoint, Marketing, Nonprofits, Microsoft Excel, Networking, Fundraising, Management, Social Media Marketing
Education
Illinois State University 2006 — 2011
Bachelors of Science, Sociology
Rexnord February 2015 - Present
Nightingale Home Health Care November 2012 - May 2013
Christina House August 2012 - January 2013
Afni June 2008 - August 2008
CVS Pharmacy January 2007 - February 2008
CVS Pharmacy January 2006 - February 2008
Skills
Healthcare, Home Care, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Leadership, Management, Microsoft Excel, Team Leadership, Team Building, Process Improvement, Human Resources, Time Management, Teamwork, Communication
Education
Indiana Wesleyan University's Adult Program 2015 — 2016
Master of Business Administration (M.B.A.), Business Administrtion, 4.0
Indiana University - Kelley School of Business 2011 — 2014
Bachelor’s Degree, Human Resource Management/ Business Management
LafargeHolcim August 2014 - Present
Aires Consulting May 2014 - July 2014
Six Strings Club November 2011 - May 2014
Midwest Warehouse May 2005 - August 2013
Afni October 2011 - October 2012
Illinois Environmental Protection Agency May 2012 - August 2012
Skills
Customer Service, Microsoft Office, Industrial Hygiene, Human Resources, Risk Assessment, Safety Management..., Research, Environmental Compliance, Use of noise evaluating..., Environmental Awareness, Training, Time Management, Occupational Health, Management, Microsoft Word, Project Management, Microsoft Excel
Education
Illinois State University 2009 — 2014
Bachelor of Science (B.S.), Occupational Health and Industrial Hygiene
Wilber Group August 2014 - March 2015
Amway March 2014 - December 2014
Afni May 2013 - August 2013
Halman Family January 2013 - May 2013
Kreations 4 Christ June 2007 - December 2012
Illinois State University August 2012 - November 2012
Illinois State University January 2011 - March 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Windows, Event Planning, Time Management, Teaching, Leadership
Education
Lincoln Christian University 2014 — 2016
Master's Degree, Theology: Systematic and Philosophical Studies
Illinois State University 2009 — 2014
Bachelor's degree, University Studies - Specialized Study of Psychology
Morgan Park High School 2005 — 2009
High School Diploma, N/A
Wakefield & Associates, Inc. January 2015 - Present
ACA International July 2012 - Present
Afni, Inc. September 1993 - December 2014
Afni September 1993 - December 2014
ACA International 1980 - 2009
Skills
Training, Management, Process Improvement, Call Centers, Executive Management, Leadership, Risk Management, Operations Management, Strategic Planning, Team Building, Customer Service, Policy, Call Center, Coaching, Leadership Development, Performance Management, Outsourcing, Team Leadership, FDCPA, Credit, Change Management, Employee Relations, Employee Training, Business Development, Customer Experience, Business Process..., Organizational..., CFPB, Compliance related to..., Vendor Management, Public Relations, Financial Services
Education
University of Phoenix 2003 — 2006
MAOM, Organizational Management
Iowa State University 1975 — 1979
BA, English, Secondary Education
American Family Insurance Insurance Services ManagerClient Services IncorporatedJanuary 2010 - February 2012
AFNI October 2001 - December 2009
Skills
Insurance, Property & Casualty..., Risk Management, Casualty, Subrogation, Liability, Workers Compensation, Life Insurance, Employee Benefits, Process Improvement, Leadership, Customer Service, Call Centers, Training, Team Building, Coaching, Claim, Strategic Planning
Education
Illinois State University 1975 — 1979
B.S., Communications
Jackson State University
Dell 2008 - 2012
Afni October 2007 - August 2008
Skills
Customer Service, Healthcare Information..., Microsoft Office, Sales, Team Leadership, Proactive self-starter, Phone Etiquette, Windows 7, Technical Support, Music, Training
Education
Western Kentucky University 2005 — 2008
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Indiana University Bloomington 2003 — 2004
Partners 2000 October 2011 - Present
AFFINA February 2008 - May 2010
Affina Inc February 2008 - May 2010
Parkside Athletics February 2003 - January 2008
Afni January 2006 - March 2007
Afni Inc January 2006 - March 2007
Pekin Park District May 2004 - August 2005
JCPenney October 1999 - March 2001
Skills
Customer Service, Communications Audits, Telecommunications, Bill Payment, Telecommunications..., Telecommunications..., Telecommunications..., Telecommunication...
Education
Herzing University-Madison 2011 — 2012
Diploma, Medical Insurance Coding Specialist/Coder
Illinois Central College 2002 — 2004
Herzing University
Accenture September 2013 - Present
Abbott July 2013 - September 2013
State Farm July 2012 - June 2013
University of Illinois at Springfield August 2010 - May 2012
Afni June 2007 - August 2011
Skills
Microsoft Office, Financial Analysis, Financial Accounting, Business Analysis, Business Strategy, Business Management, Market Analysis, Team Leadership, Operations Management, Management, Insurance, Analysis, Consultancy, Marketing Communications, Financial Management, OBIEE, Project Management, PeopleSoft, Primavera P6, MS Project, Cognos, Statistical Analysis, Marketing Research, Problem Solving, Laboratory Research, Critical Thinking, Oral Communications, Telecommunications, Listener, Data Analysis, Call Centers, Access, Human Resources, Process Improvement, PowerPoint, Customer Satisfaction, Training, Microsoft Excel, Outlook, Communication
Education
University of Illinois Springfield 2010 — 2012
Master of Business Administration (MBA), Finance and Financial Management Services, Marketing, and Consulting
Illinois State University 2004 — 2008
Bachelor of Science (BS), Biology/Biological Sciences and Psychology
Shanti Jani Enterprises, LLC June 2011 - Present
Bluscious Vintage Salon April 2011 - Present
AFFINA November 2008 - July 2011
Affina, LLC November 2008 - July 2011
Afni February 2010 - July 2010
Skills
Customer Satisfaction, Training, Call Center, Customer Experience, Typing, Data Entry, Phone Etiquette, Professional Phone..., Administrative..., Clerical Skills, Organization &..., E-commerce, Business Correspondence, Graphic Arts, Marketing, Direct Sales, Filing, Adobe Creative Suite, Microsoft Office, Troubleshooting, Communication Skills, Office Equipment, Receptionist Duties
Education
Illinois Central College 2007 — 2013
Graphic Arts, Marketing, Advertising
Illinois Central College 2007 — 2013
In Progress, Graphic Arts/Marketing
Afni March 2014 - Present
Afni February 2012 - March 2014
Eyefinity September 2011 - February 2012
ManpowerGroup April 2010 - June 2011
Caterpillar Inc. January 2008 - March 2009
Archer Daniels Midland June 2007 - November 2007
Education
Illinois State University
Bachelor of Business Administration (BBA), Business Information Systems
Illinois Mutual April 2014 - Present
Illinois Mutual March 2008 - April 2014
Illinois Mutual 2005 - 2008
Afni 2002 - 2005
Afni 2000 - 2002
Skills
Insurance, Project Management, SQL, Customer Service, Microsoft Office, C#, jQuery, IIS, ASP.NET, ASP.NET AJAX, JavaScript, XML, HTML 5, HTML, CSS, Life Insurance, Disability Insurance, Accident Insurance, Visual Studio, Enterprise Architecture, Microsoft SQL Server, Integration, Security, Cloud Computing, Business Analysis, Leadership, Software Documentation, Access, Requirements Analysis, Business Intelligence, Analysis, Testing, Web Services, Management, Visio, Software Development, SDLC
Education
Illinois State University
BS, Business
McGuire Development Company June 2014 - Present
McGuire Development Company June 2014 - Present
RLI Insurance Company November 2006 - May 2014
Afni November 2004 - November 2006
Skills
Microsoft Excel, SharePoint, Lawson General Ledger, Sage FAS, AS400 system, Microsoft Office, General Ledger, Account Reconciliation, Training
Education
Illinois State University 1999 — 2001
Bachelor's degree, Communication, General
State Farm August 2015 - Present
Afni May 2012 - September 2014
Dazey Home March 2010 - April 2012
Keane November 2005 - March 2010
STL April 1998 - October 2005
Skills
Team Leadership, Quality Assurance, Team Building, Process Improvement, SDLC, Customer Service, Testing, Leadership, Training, Vendor Management, SharePoint, Project Management, Software Development, Business Intelligence, Microsoft Office, Recruiting, Program Management, Business Process...
Education
Illinois State University 1994 — 1998
Bachelor, Computer Science
Danville Area Community College 1992 — 1994
General Studies
McGraw-Hill Higher Education January 2011 - Present
ANN INC. October 2012 - May 2014
McGraw-Hill Higher Education September 2008 - December 2010
McGraw-Hill Higher Education March 2006 - September 2008
Thompson Coburn August 2003 - March 2006
Afni May 2000 - August 2003
Skills
Salesforce.com, Social Media, Editing, Social Media Marketing, Marketing Communications, Copywriting, Proofreading
Education
Illinois State University 1995 — 2000
BA, English
ASPI Consulting, Inc December 2010 - Present
State Farm Insurance 2005 - 2008
Illinois State University August 2005 - December 2005
Madikom Corp February 2002 - April 2005
Afni February 2000 - March 2001
Skills
Business Continuity, Business Strategy, Strategic Technology..., Business Intelligence, Wireless Networking, Wired Networking, Social Media, Social Media Marketing, Website Management, Website Development, Marketing Strategy, Consumer Business, Mobile Games, Golf, Cisco, HP, iPod, Xcode, Geocoding, ERP, CRM software, Blog Marketing, Reverse Mergers, Private Equity, International Business, International Branding, Real Estate Investment, Transportation, Warehousing, Security, Windows 7, Suse, HTML5, AJAX, Financial Analysis, Revenue Management, Increasing Revenue, Cost Analysis, Profit Center Management
Education
Illinois State University 1998 — 2001
Bachelors, Business Administration and Economics
State Farm August 2013 - Present
Afni November 2006 - August 2013
In-Depth Corporation September 2003 - December 2006
Smart and Associates, LLP November 2001 - September 2003
Academic Gateway, Inc. March 2000 - March 2001
The Food Partners, LLC February 2000 - March 2001
KPMG, LLP January 1994 - February 2000
Skills
Strategy, Financial Analysis, Outsourcing, Mergers, Security, Business Strategy, Project Management, Information Security, Financial Modeling, Management, Business Development, Virtualization, Operations Management, Contract Negotiation, Budgets, Analysis, Due Diligence, Call Center, Executive Management, Vulnerability Assessment
Education
Illinois State University 2010 — 2012
MBA, Business
Northwestern University - Kellogg School of Management 1999 — 1999
Exec. Programs - Negotiation Skills
Illinois Wesleyan University 1989 — 1993
BA, Accounting & Business
Sears Holdings Corporation September 2011 - Present
Entertainment Cruises Inc. May 2011 - August 2011
Afni June 2010 - May 2011
Kroger June 2008 - August 2010
Education
Illinois State University 2008 — 2012
Business Administration, Management, Human Resource
HTC Global Services September 2012 - Present
YouthBuild of McLean County July 2010 - September 2012
HTC Global Services 2012 - 2012
University of Illinois at Urbana-Champaign August 2008 - 2010
Househam Henderson Architects June 2009 - August 2009
Andrew Fell Architect 2008 - 2009
Francois Associates, Architects 2008 - 2008
SATYAM COMPUTER SERVICES November 2004 - November 2006
Afni March 2002 - November 2004
MINISTERIAL EXCELLENCE CHRISTIAN ACADEMY September 1999 - May 2002
Skills
Photoshop, AutoCAD, InDesign, Microsoft Office, Revit, Adobe Creative Suite, SketchUp, Illustrator, Research, Microsoft Excel, Drawing, Architecture, PowerPoint, Rendering, Sketching, Team Leadership, Architectural Design
Education
UNIVERSITY OF ILLINOIS at URBANA 2006 — 2010
Master of Architecture, Architektur
University of Illinois at Urbana-Champaign 2006 — 2010
Masters of Architecture, 2010
Illinois Wesleyan University 1993 — 1997
Master of Architecture (M.Arch.), Architecture
Illinois Wesleyan University 1993 — 1997
BFA, Bachelor of Fine Arts, Painting
CHASKA HIGH SCHOOL 1990 — 1993
Diploma, General Studies
Afni May 2006 - Present
Allstate 1996 - 2006
Skills
Workforce Management, Call Center, Performance Management, Insurance, Employee Relations, Employee Engagement, Customer Service, Talent Acquisition, Customer Retention, Recruiting, Talent Management, Coaching, Sales, Leadership Development, Human Resources, Customer Satisfaction, Training, Change Management, Process Improvement, Organizational..., Hiring, Interviews, Management, Call Centers, Leadership, Vendor Management, Temporary Placement, Onboarding, Employee Benefits, Benefits Administration, Workforce Planning, Succession Planning
Education
Illinois State University 1989 — 1991
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Metalogix Software January 2015 - Present
Metalogix Software May 2014 - January 2015
AppAssure Software May 2011 - May 2014
Afni December 2009 - April 2011
Skills
Salesforce.com, Cloud Computing, SharePoint, Channel, Solution Selling, Enterprise Software, Account Management, Leadership, SaaS, Lead Generation, Sales Management
Education
Illinois State University 2005 — 2009
Bachelor of Arts, Finance, Insurance, Economics, 3.1
Science Museum of Minnesota April 2015 - Present
Amazon June 2014 - January 2015
Afni September 2011 - June 2014
Lakeview Museum of Arts and Sciences (now Peoria Riverfront Museum), Peoria, IL February 2010 - June 2012
Professional Sports Catering April 2011 - September 2011
MATCOR Metal Fabrication June 2010 - August 2010
ISU Campus Dining Services January 2007 - September 2007
Morton Metalcraft 2005 - 2007
Skills
Customer Service, Customer Satisfaction, Sales, Management, Microsoft Office, Saxophone, Patience, Lateral Thinking, Problem Solving, Windows 7, Accurate Data Entry, Verbal De-escalation, Supervisory Experience, Informal Education, Order Picking, Microsoft Excel
Education
Illinois State University 2005 — 2010
Bachelor of Science (B.S.), Music
Illinois State University 2005 — 2010
Bachelor of Science, Music
Morton High School 2001 — 2005
High School Diploma
AmerisourceBergen August 2013 - Present
Comcast Xfinity Cable September 2012 - August 2013
Afni May 2007 - April 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Outlook, Sales, Data Entry
Education
Illinois State University 2006 — 2010
Bachelor of Science, Communication Studies - Organizational Leadership
in-house studio 2011 - Present
YWCA 2011 - 2013
Marketing TeleSolutions - internship status June 2009 - January 2010
Wellsco 2006 - 2009
Afni 2004 - 2005
State Farm Insurance 2002 - 2003
State Farm Insurance, Bloomington, IL 1999 - 2002
Skills
Access, Insurance, Outlook, Microsoft Excel, Arbitration, Microsoft Office, Customer Service, Blogging, Microsoft Word, Public Speaking, Legal Writing, Databases, Litigation, PeopleSoft, Negotiation
Education
Illinois State University 1972 — 1976
B.A., Art
CarFast Auto Sales July 2013 - Present
Afni September 2012 - July 2013
Skills
Computer Animation, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Creative Suite, Photoshop, After Effects, Paint Tool SAI
Education
Illinois Institute of Art 2013 — 2017
Illinois State Police July 2014 - Present
Accenture January 2014 - July 2014
AFNI November 2012 - January 2014
Technisource March 2012 - November 2012
Illinois Department of Transportation June 2011 - November 2011
Illinois Department of Transportation June 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft SQL Server, Customer Service, Microsoft Word, PowerPoint, Strategic Planning, Program Development, Oracle SQL, MySQL, Microsoft Access, IBM Mainframe, TSO, Software Documentation, Technical Support, System Administration, Project Management, Troubleshooting, Leadership, Hardware, Operating Systems
Education
Illinois State University 2008 — 2011
Bachelor of Science (B.Sc.), Computer Technology/Computer Systems Technology
Federal Polytechnic, Ado Ekiti, Nigeria 1997 — 2003
Bachelor of Technology (BTech), Civil Engineering
State Farm July 2014 - Present
YWCA Women of Distinction Steering Committee October 2013 - Present
Afni November 2011 - July 2014
First Book - McLean County January 2005 - March 2014
SuperMedia LLC February 2006 - November 2011
SuperMedia LLC February 2005 - February 2006
SuperMedia LLC October 2003 - January 2005
SuperMedia LLC November 2000 - October 2003
Skills
Microsoft Office, Salesforce.com, Photoshop, SharePoint, Captivate, Curriculum Design, Leadership Development, Marketing, Organizational..., Advertising, Social Media, Project Management, Training, Change Management, Coaching, Leadership, Management, Program Management, Employee Training, Sales, Strategic Planning, Strategy, Talent Management, Staff Development, E-Learning, Performance Management, Fundraising, Management Development, Analysis, Sales Operations, Time Management, Team Management, Team Building, Sales Management, Customer Retention, Team Leadership, Cold Calling, Budgets, Employee Engagement
Education
Illinois State University 2010 — 2012
MBA, Master of Business
Illinois State University 1995 — 1999
BA, C&I
Shoes For Crews LLC May 2012 - Present
Wal-Mart February 2011 - December 2012
Afni October 2009 - August 2010
Hollister Co October 2008 - December 2008
Washburn Community Foods June 2007 - September 2008
Skills
Management
Education
Palm Beach State College 2012 — 2014
Business Administration
Palm Beach State College 2011 — 2013
Illinois Central College 2008 — 2009
Business Administration
State Farm September 2014 - Present
State Farm May 2013 - Present
State Farm February 2012 - May 2013
Eagle Recovery Associates, Inc. September 2011 - February 2012
Bob Evans July 2007 - September 2011
Afni September 2006 - June 2007
Afni July 2005 - August 2006
Living Hope Christian Church August 2004 - August 2005
Afni January 2002 - June 2005
Damon's International 1999 - 2004
Skills
Dispute Resolution, Negotiation, Public Speaking, Teaching, Microsoft Office, Customer Service, Community Outreach, Insurance, Microsoft Word, Training, Coaching, Claim, Liability, Policy
Education
Illinois State University 1997 — 2002
Bachelor of Science, History
Lincoln Christian University 1992 — 1995
Youth Ministry
State Farm April 2013 - Present
State Farm Insurance June 2012 - April 2013
Afni June 2010 - November 2011
Afni, Inc. January 2003 - September 2010
Ralcorp Holdings, Carriage House Division 1999 - 2003
Nestle USA 1994 - 1999
Skills
Strategic Leadership, Cross-functional Team..., Business Strategy, Business Analytics, Business Process Design, Budget Process, Process Management, Process Improvement, Capital Budgeting, Department Budgeting, Production Budgeting, Management Accounting, Financial Accounting, Change Management, Operations Management, Pricing Strategy, Data Analysis, Process Control, Strategy, Business Process..., Budgets, Forecasting, CRM, Vendor Management, Strategic Planning, Market Research, Leadership, Team Leadership, Customer Retention, Business Analysis, Analytics, Call Centers, Executive Management, Analysis, Customer Experience, Outsourcing
Education
University of Illinois at Urbana-Champaign - College of Business 2006 — 2008
MBA
Illinois Wesleyan University 1989 — 1993
BS, Public Accounting
Afni StaffDunbar, Breitweiser & Co1990 - 1995
Skills
Financial Accounting, Accounting
Education
Illinois State University 1985 — 1990
Accounting, Accounting
Tribalco June 2014 - March 2015
TEKsystems March 2012 - June 2014
Cachendo (a Globecomm Systems Inc.Company) September 2011 - March 2012
SAIC February 2011 - September 2011
TEKsystems March 2009 - February 2010
JTSI, Inc. January 2006 - May 2009
Ingredion Incorporated July 2004 - December 2006
Afni May 2001 - July 2004
Skills
CISCO SECURITY..., IOS Firewall, 5500 ASA,..., Access Control 802.1x,..., ASDM, VPN/IPSEC, ACLs,..., CISCO ROUTING EXPERIENCE, SOHO 800/900/1800..., BGP, OSPF, EIGRP, RIP,..., VPN P2P, VPN..., QoS, Modular, DiffServ,..., CISCO SWITCHING..., Legacy 1911 - 5500..., STP, MST, R-PVST, PVST,..., 802.1Q-n-Q Tunneling,..., QOS, COS, COS to DSCP..., L3 Switching, SVIs,..., CISCO IP TELEPHONY/VOIP..., CCM 4.X to CUCM 7.X &..., 7900 Hard Phones, Cisco..., H.323, SIP, MGCP,..., LDAP Integration,..., SRST, Location Based..., Hardware Conferencing,..., Hunt Lists, PLAR,..., CISCO WIRELESS..., 1100 Autonomous APs,..., NAC Integration, LDAP..., WEP, LEAP, PEAP, WPA,..., L2/L3 Roaming, P2P..., NETWORK MANAGEMENT..., Tivoli Netview, NetQoS..., Solarwinds Orion,..., Wireshark, Kiwi Syslog,..., SNMP v2-3, MIBs,..., Hardware, Solarwinds, MPLS, ASA, Cisco Technologies, Ipswitch, EIGRP, IP, Wireless, Cisco IOS, VPN, Cisco Call Manager, Routers, Data Center, Switches, Integration, MGCP
Education
Illinois State University 1997 — 2001
B.S, Computer Science, 3.2
Illinois State University
The Horton Group January 2012 - Present
The Horton Group January 2011 - January 2012
UGN, Inc. June 2008 - December 2010
Afni July 2005 - January 2008
Skills
Human Resources, Recruiting, Employee Engagement, Onboarding, Leadership, Employee Benefits, Employee Relations, Talent Acquisition, Leadership Development, Employee Wellness..., FMLA, Coaching, Management, Performance Management, Training, Team Building, Strategic Planning, Deferred Compensation, Interviews, Customer Service, College Recruiting, New Hire Orientations, HR Strategy, HR Policies
Education
Illinois Wesleyan University 2001 — 2005
B.A., Psychology
TCS Education System April 2015 - Present
Aon Risk Solutions June 2014 - April 2015
Young Innovations June 2012 - June 2014
Design Streak Studio January 2012 - May 2012
Afni September 2011 - May 2012
The Daily Vidette - Illinois State University August 2011 - May 2012
Michael's Restaurant August 2010 - May 2012
Illinois State University August 2008 - May 2012
Skills
Adobe Creative Suite, QuarkXPress, InDesign, Mac, Logo Design, Graphic Design, Dreamweaver, Illustrator, Adobe Acrobat, Illustration, Brochures, Web Design, Facebook, Layout, Typography
Education
Illinois State University 2008 — 2012
Bachelor of Science (BS), Graphic Design
Sudler Property Management April 2015 - Present
The Barre Code September 2013 - Present
Afni January 2000 - August 2010
Varney & Associates October 2006 - March 2007
Skills
Insurance, Litigation, Arbitration, Claim, Trials, Courts, Liability, Outlook, Microsoft Office, Customer Service, Process Improvement, SharePoint, Human Resources, Visio, Microsoft Word, PowerPoint, Microsoft Excel, Accounts Receivable, Account Management, Coaching, Negotiation
Education
Illinois State University 2007 — 2009
Graduate Degree, Project Management
Illinois State University 2000 — 2004
B.S, Politics and Government
Avon High School
Illinois State University
Graduate Certificate, Project Management
State Farm Insurance October 2014 - Present
State Farm Insurance May 2011 - October 2014
State Farm Insurance August 2008 - May 2011
Afni July 2005 - May 2006
Education
Illinois State University 2014 — 2018
Master's Degree, Information Technology Project Management
Illinois State University 2002 — 2011
Bachelor's Degree, Mathematics
The Baby Fold August 2012 - August 2014
Afni February 2012 - June 2012
Institute for Human Resources September 2004 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Coaching, Data Entry, Community Outreach, Time Management, Public Speaking, Training, Program Development
Education
Illinois State University 2001 — 2003
NA, Special Education and Teaching
Southern Illinois University, Carbondale 1994 — 1998
Bachelor of Arts (B.A.), Psychology
OSF HealthCare June 2014 - Present
Dollar General October 2012 - Present
American Red Cross 2012 - 2013
OSF HealthCare December 2011 - December 2012
Afni October 2002 - March 2009
Skills
Organization, Customer Service, Quality Assurance, Problem Solving, Sales Management, Team Leadership, Teamwork, Telecommunications, Team Management, English, Communication, Phlebotomy, Ambulatory Care, Patient Education, Direct Patient Care, Time Management, Telephone Skills, Healthcare, Critical Thinking, Leadership, Data Entry, Vital Signs
Education
Illinois Central College 2010 — 2012
Certification, Medical/Clinical Assistant
illinios central college 2010 — 2012
Certification, Medical/Clinical Assistant
Northwestern University April 2015 - Present
Northwestern University January 2013 - April 2015
Northwestern University August 2012 - December 2012
University of Illinois at Chicago October 2007 - October 2009
Chicago Volunteer Legal Services January 2007 - October 2007
MidCoast Entertainment Promotions, Inc. February 2004 - April 2007
Delta Management Group, LLC September 2005 - May 2006
Owen Nursery April 2005 - August 2005
Afni June 2003 - February 2005
Illinois State University February 2003 - May 2003
Skills
Policy, Research, Human Resources, Editing, Policy Analysis, Program Evaluation, Community Outreach, Non-profits, Project Management, Interviews, Strategic Planning, Public Speaking, Public Policy, Management, Politics, Legal Research, Legal Writing, Event Planning, Employee Benefits, PowerPoint, Qualitative Research, Microsoft Office, Leadership, Nonprofits
Education
Northwestern University 2014 — 2014
Project Management Certificate, Project Management, Professional Development Certificate
University of Illinois at Chicago 2008 — 2010
Masters Degree, Public Administration; Public Management
Illinois State University 2002 — 2007
B.S Degree, Political Science
Pearl Insurance April 2014 - Present
Pearl Insurance November 2011 - April 2014
Pearl Insurance July 2010 - November 2011
Afni July 2002 - July 2010
Skills
Data Entry, Outlook, Customer Service, Microsoft Office, Microsoft Excel, Reporting & Analysis, Time Management, Resource Management, Employee Training, Call Center, Spreadsheets, Insurance, Client Billing, Invoicing, Quote Preparation, Property & Casualty..., Priority Management
Education
Illinois Central College 2001 — 2003
Secondary Education and Teaching
Raytheon April 2015 - Present
Technology Service Professionals February 2015 - April 2015
GW Plastics July 2014 - January 2015
Afni September 2011 - April 2012
United States Marine Corps June 2008 - June 2011
Skills
Electrical..., Oscilloscope, Linux Server, Linux Desktop, Microsoft Office 2007, Soldering, Program Management, Multisim, Certified Electronic..., DMMs, C programing, Debian, LTSpice, Logic Design, Logical Thinker, Mathematics, Troubleshooting, Leadership, Electronics, PLC Ladder Logic, Customer Service, Hardware, Manufacturing, Microsoft Excel, Microsoft Office, Software Documentation, Software Installation, Supervisory Skills, Team Leadership, Training, Windows 7, Computer Hardware
Education
ITT Technical Institute Tucson 2012 — 2015
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering, 3.7
ITT Technical Institute-Tucson 2012 — 2014
Associate of Science (A.S.), Electrical and Electronics Engineering, 3.6
COUNTRY Financial® May 2012 - February 2015
COUNTRY Financial® May 2011 - May 2012
Afni June 2010 - April 2011
Lone Star Steakhouse and Saloon October 2008 - September 2009
Joe's Crab Shack November 2007 - October 2008
Biaggi's Ristorante Italiano December 2006 - October 2007
Red Lobster September 2004 - December 2006
Rushmore Plaza Holiday Inn January 2004 - August 2004
Rushmore Plaza Holiday Inn October 2003 - January 2004
Skills
Team Leadership, Customer Service, Microsoft Office, Public Speaking, Budgeting, Valuation, Time Management, Inventory Control, Statistics, Budgets, Event Planning, Leadership, Analysis, Management, Insurance, Project Management, Marketing, Teamwork, Marketing Strategy, Sales, Training, Social Media Marketing, Business Analysis, Social Media, Strategic Planning, Business Strategy, Consulting
Education
Illinois State University 2010 — 2012
Bachelors of Science, Finance/Insurance, 3.7
Richland College 1995 — 1999
Associate's degree, Business
Southern Wine & Spirits September 2014 - Present
Southern Wine & Spirits March 2013 - August 2014
OSF HealthCare August 2012 - February 2013
Afni May 2012 - August 2012
Afni January 2011 - May 2012
Afni May 2010 - August 2010
Altounian Builders - Concrete Construction January 2004 - January 2009
Skills
Time Management, Team Leadership, Management, Budgets, Microsoft Excel, Goal Oriented, Highly detail oriented
Education
Illinois State University 2007 — 2011
Bachelor of Science, Business Finance
Illinois State University 2007 — 2011
Bachelor of Science (B.S.), Finance, General
Hyatt Hotels Corporation June 2014 - Present
Hyatt Hotels Corporation June 2011 - Present
Hyatt Hotels Corporation July 2010 - June 2011
Cision July 2008 - January 2010
Afni April 2007 - June 2008
Hewlett Packard October 2007 - April 2008
Burwood Group 2006 - 2006
Skills
Benefits Administration, Recruiting, Payroll, Project Management, System Administration, HRIS, Onboarding, Human Resources, Employee Relations, Employee Benefits, New Hire Orientations, Management, Temporary Placement, ADP Payroll, Interviews
Education
Illinois Wesleyan University 2004 — 2008
Bachelor of Arts, Business Administration, Marketing
Afni September 2011 - Present
Afni September 2010 - August 2011
Schnuck Markets, Inc. August 2009 - September 2010
Skills
Workforce Management, Call Center, Customer Satisfaction, Customer Service, Leadership, Direct Sales, Office Administration, Management, Call Centers, Coaching, Time Management, Training, Sales, Customer Experience, Public Speaking
Education
Illinois State University 2003 — 2007
Bachelor of Science, Mass Communication
Afni September 2008 - Present
Education
Indiana State University
Bachelor's degree, Business Administration and Management, General
Martin's Home Furniture January 2006 - Present
Kaeb Sanitary Supply, Inc February 2003 - December 2005
Afni August 2001 - January 2004
Skills
Customer Service, Team Building
Education
Illinois Central College 1992 — 1994
Associate of Arts and Sciences (A.A.S.)
Fermilab June 2013 - Present
TEKsystems September 2012 - June 2013
Afni December 2007 - September 2012
Keane March 2006 - December 2007
Afni May 2000 - March 2006
Skills
VMware ESX, Microsoft Exchange, Active Directory, Windows Server, DNS, SharePoint, Servers, Citrix, Citrix Metaframe, Virtualization, System Administration, Group Policy, Help Desk Support, Technical Support, Blackberry Enterprise..., Networking, VMware, System Deployment, Windows, Infrastructure, Software Installation, Disaster Recovery, Microsoft Technologies, VPN, Hyper-V, Windows 7
Education
Illinois State University 1997 — 2001
Bachelor of Science, Applied Computer Science, Telecommunications Management
JPMorgan Chase May 2012 - Present
Fujitsu May 2010 - May 2012
Engel Consulting April 2004 - May 2010
Afni November 2001 - March 2004
SBC May 2001 - October 2001
Ameritech July 1999 - May 2001
Ameritech February 1998 - June 1999
Perfection Servo October 1997 - February 1998
Lockheed Martin October 1996 - October 1997
Ameritech Communication March 1994 - October 1996
Skills
Process Improvement, Program Management, Cross-functional Team..., Business Analysis, Vendor Management, Training, Project Management, Requirements Analysis, PMP, Product Management, PMO, Project Planning, Call Centers, Management, Project Portfolio..., Budgets
Education
Illinois State University 1989 — 1993
B.S., Public Relations, Business Administration
Weichi English Cram School August 2014 - May 2015
State Farm March 2014 - June 2014
Afni May 2013 - September 2013
John Deere May 2012 - August 2012
Six Flags Great America May 2010 - August 2010
Skills
Microsoft Office, Visual Basic, COBOL, SQL, Management, Windows, Access, Microsoft Excel, Microsoft SQL Server, Software Documentation
Education
Illinois State University 2008 — 2012
Bachelor of Science, Business Information Systems and International Business, Senior
National Chengchi University 2010 — 2011
Study Abroad, International Business
Caterpillar Inc. September 2014 - Present
Caterpillar Inc. February 2012 - September 2014
First Site, Ltd. January 2011 - February 2012
The Jennings Law Firm July 2008 - January 2011
Advanced Rehab and Sports Medicine May 2007 - July 2008
The Pantagraph November 2003 - June 2007
Afni January 2006 - May 2007
Skills
Accounts Payable, Accounting, General Ledger, Account Reconciliation, Accounts Receivable, Financial Reporting, Journal Entries, Financial Accounting, Sarbanes-Oxley Act, Writing, Mass Communication, Financial Analysis, Research, Presentations, Human Resources, Invoicing, Finance, Payments, Financial Statements, Expenses, Spreadsheets, Cash Flow, GAAP, Lotus Notes, Microsoft Excel, Outlook, Payroll, Customer Service, Superior Client Service, Change Management, Organizational Behavior, Analysis, Inventory Management, Process Improvement
Education
Keller Graduate School of Management 2009 — 2011
MASTER OF BUSINESS ADMINISTRATION, Human Resource Management
Illinois State University 2003 — 2005
Bachelor of Arts, English
TEKsystems September 2012 - Present
Aflac January 2012 - July 2012
Afni May 2005 - July 2012
Gymnastics Etc. March 2003 - September 2011
Harrah's Joliet Casino & Hotel 2004 - 2005
Fine Impressions Copy Center 2004 - 2004
Vector Marketing 2001 - 2002
Skills
Microsoft Office, Salesforce.com, Word, Excel, PowerPoint, Visio, SharePoint, Outlook, Microsoft Word, Microsoft Excel, Marketing, Sales, Change Management, Insurance, Business Analysis, Product Development, Team Leadership, Leadership, Management, Strategic Planning, Vendor Management, Marketing Strategy, Process Improvement, Project Management, Social Media, Cross-functional Team..., Social Media Marketing, Customer Retention, Business Development, Budgets
Education
Illinois State University 2009 — 2009
Project Management
Illinois State University 2001 — 2005
Bachelor, Marketing and Business Management
OSF HealthCare February 2013 - Present
Afni August 2005 - February 2013
AFNI Financial, Inc. 2005 - February 2013
Progressive impressions international 2000 - 2001
Illinois State University May 1999 - May 2000
Skills
Technical Support, Active Directory, Troubleshooting, Call Centers, Windows 7, Windows Server, Computer Hardware, Windows XP, System Administration, SharePoint, Servers, Help Desk Support, Disaster Recovery, Software Documentation, Software Installation, Citrix, Microsoft Exchange, VPN, DNS, VMware ESX
Education
Illinois State University 1997 — 2001
Bachelor's of Science, Applied Computer Science
Amali Solutions Group, LLC August 2014 - Present
Acclaim Resource Partners December 2005 - July 2014
Recclaim Software Solutions May 2008 - July 2014
NASP 2005 - 2010
Afni 1999 - 2005
COUNTRY Financial® 1988 - 1999
Skills
Property & Casualty..., Claims, Insurance, Insurance Claims, Liability, Claims Management, Subrogation, Negotiation, Underwriting, Outsourcing, Commercial Lines, Brokers, Customer Service, Litigation, Claims Resolution, Legal Liability, Litigation Management, Risk Management, Commercial Insurance, Claim Investigation, General Insurance, Executive Management, Health Insurance, Reinsurance, Workers Compensation, Professional Liability, Claim, Disability Insurance
Education
Illinois State University 1985 — 1988
Bachelor's degree, Marketing
Princeton High School
Schnuck Markets, Inc. August 2014 - Present
the American passion play March 2014 - Present
Meijer July 2012 - June 2014
Afni October 2010 - July 2012
The Pantagraph January 2008 - June 2010
Centrax Corporation March 2007 - December 2007
CherryOne Web March 2007 - April 2007
Skills
Graphic Design, Cake Decorating, Cupcakes, Website Building, Digital Media, Photography, Photoshop, Illustrator, Dreamweaver, Wilton, Wedding Cakes, Card Making, Birthdays, Storyboarding
Education
Illinois Institute of Art 2005 — 2007
BB&T July 2012 - Present
Fujitsu North America February 2012 - July 2012
BlueCross BlueShield of NC August 2007 - January 2012
Apex Technology Systems, Inc. March 2007 - September 2007
ProTech Systems Group, Inc. April 2006 - March 2007
State Farm April 2005 - April 2006
National Computer Services November 2002 - April 2005
Afni December 2001 - November 2002
Technisource October 2000 - October 2001
Skills
Security, Unix, Information Security, Network Security, CISSP, Active Directory, Information Security..., Software Documentation, Solaris, Firewalls, AIX, Disaster Recovery, ITIL, Virtualization, System Deployment, Computer Security, TCP/IP, System Administration, Windows Server, Websphere, Integration, IIS, Troubleshooting, Visio, Networking, Red Hat Linux, High Availability, Testing, Identity Management, PCI DSS, Data Center, Vulnerability Management, HIPAA, SCCM, VMware, SharePoint, SDLC, Business Continuity, GSEC, ArcSight, NetIQ Security..., Websense, Powershell, VBScript, HTML, JavaScript, Oracle Identity Manager, SQL, GISP, security+
Education
Illinois State University
Postgraduate Certificate of Completion, Project Management
Illinois State University
Bachelor of Science (BS), Double major in Industrial Computer Systems and Sociology
Illinois Central College
Associate Degree, Arts and Science
SSI Schaefer Systems International North America August 2014 - Present
Magna Exteriors and Interiors 2012 - August 2014
Electrolux Small Appliances August 2008 - May 2012
Electrolux Small Appliances April 2007 - August 2008
Electrolux Home Care Products North America April 2003 - April 2007
Nestle August 2001 - March 2003
Afni August 1998 - March 2001
Keystone Steel & Wire September 1994 - August 1998
Skills
Forecasting, Financial Analysis, Budget, Pricing, Cost Control, Cost Accounting, Cost Analysis, Variance Analysis, Visual Basic, Excel, Access, JD Edwards, PowerPoint, Fixed Asset Management, Cost Benefit, Budgets, Project Management, SAP, Financial Reporting, General Ledger, Financial Accounting, Finance, Microsoft Excel, Accounting, Management, Process Improvement
Education
Illinois State University 1998 — 2000
MBA, MBA, non-specific
Western Illinois University 1990 — 1991
B. Bus., Accountancy
Morton High School
Diploma, N/A
Morton High School
Morton High School
Morton High School
Afni September 2012 - Present
Clovernest Financial Group February 2007 - September 2012
Adecco Staffing, USA October 2005 - February 2007
Manpower March 2004 - October 2005
Skills
Staffing Management, Recruiting, Sales, Sales Management, Payroll, Employee Orientations, Job Coaching, Performance Reviews, Performance Metrics, Alternative Investments, Talent Management, Sourcing, CRM, Onboarding, Staffing Services, Human Resources, Cold Calling, Talent Acquisition, Internet Recruiting, Applicant Tracking..., Technical Recruiting, Employee Relations, Business Intelligence
Education
Illinois Wesleyan University
Bachelor of Arts (B.A.)
Loyola University of Chicago - Graduate School of Business
Master of Business Administration (MBA), Finance and Marketing
Afni July 1999 - Present
Afni July 1999 - Present
Skills
Workforce Management, EEO, Call Center, BPO, Interviews, Employee Engagement, Customer Experience, Recruiting, Onboarding, Team Leadership, Outsourcing, Management, Performance Management, Employee Relations, Call Centers, Talent Acquisition, Process Improvement, Employee Training, Human Resources, Training, PeopleSoft, Leadership, Employee Benefits, Customer Satisfaction, Talent Management, Vendor Management, Benefits Administration
Education
Illinois Central College 1977 — 1979
Quantcast July 2015 - Present
Quantcast December 2012 - Present
State Farm Insurance April 2010 - December 2012
State Farm Insurance July 2008 - 2010
Illinois State University February 2001 - 2008
Illinois State University February 2001 - January 2005
Afni September 1995 - February 2001
Skills
Visual Basic, C#, JavaScript, HTML, CSS, Perl, HP-UX, XSL, SQL Server, Web Services, SQL, XML, J2EE, Windows, Java, ITIL, Linux, .NET, Programming, jQuery, MySQL, Web Development, Project Planning, Problem Solving, Access, XP, Software Development, ASP, Ubuntu, Apache, Database Administration, T-SQL, ruby, node.js, MongoDB, CoffeeScript, SQLite, Ruby on Rails, Scripting, Shell Scripting, Certified Scrum Master..., Scrum, Java Enterprise Edition, Microsoft SQL Server, IT Service Management, HP Service Manager, Project Coordination, Spring, Servers, ITIL Process
Education
Illinois State University 1988 — 2003
BA, BS, English, Philosophy
Kathryn Beich, Inc September 2005 - Present
Afni January 1999 - September 2005
Pamela J. Simpson, CPA August 1992 - January 1999
Education
Illinois State University
DocuSign January 2015 - Present
Rewards Network May 2014 - January 2015
KeHE Distributors January 2014 - May 2014
Redbox June 2008 - January 2014
Mc Donalds 2007 - 2008
Consultant 2004 - 2007
Afni 2000 - 2004
Skills
ASP.NET MVC, Agile Methodologies, Test Driven Development, .NET, T-SQL, LINQ, C#, Visual Studio, Microsoft SQL Server, TFS, Software Development, REST, XML, Web Services, WPF, Scrum, Web Applications, Software Engineering, JavaScript, IIS, Design Patterns, Database Design, SSIS, AJAX, ASP, jQuery, ASP.NET, SOA, SQL, CSS, SDLC, Visual Basic
Education
Illinois State University
BS, Computer Science
Horizon Hobby April 2007 - Present
Daddios January 2002 - Present
Horizon Hobby September 2003 - April 2007
Afni September 2000 - July 2003
Skills
CSS, Web Development, WordPress, HTML, Social Media, XHTML, Web Design, Photoshop, Live Sound, Marketing, jQuery, Online Advertising, Social Media Marketing, HTML 5, Social Networking, Microsoft Excel, OS X, JavaScript, XML, User Interface Design, User Experience, Online Marketing, Microsoft Word, Facebook, E-commerce, SEO, Email Marketing, Drupal, Blogging, Less/CSS, Twitter Bootstap, PHP, Word, Excel
Education
Parkland College 2006 — 2009
Web Design and Development
Illinois State University 1989 — 1991
General
WESCO Distribution August 2011 - Present
WESCO Distribution July 2009 - August 2011
WESCO Distribution 1999 - October 2010
Afni 1996 - 1999
Skills
Customer Service, Product Management, Account Management, Sales, Telecommunications, Business Development, Leadership, Business Strategy, Strategic Planning, Technical Support, Procurement, Purchasing, Direct Sales
Education
Illinois State University 1995 — 1997
Business Administration
State Farm Insurance April 2013 - Present
State Farm Insurance May 2005 - April 2013
Afni June 1999 - May 2005
Skills
VMware ESX, Unix, Solution Architecture, SOA, Virtualization, Servers, Vendor Management, VMware, Enterprise Architecture, Disaster Recovery, System Administration, IT Service Management, IT Management, Data Center, IT Strategy, Cloud Computing, Integration, VMware Infrastructure, High Availability, DNS, Server Architecture, vSphere, Red Hat Linux, Architectures, Storage, Information Technology
Education
Illinois State University 1997 — 2000
Bachelor of Arts (BA), Graphic Design
Afni May 2013 - Present
Afni April 2012 - May 2013
Afni March 2006 - April 2012
Afni February 2001 - May 2003
Skills
Call Center, Accounts Receivable, A/R collections, New Business Development, Client Maintenance, Analytics, Business Development, Business Strategy, Call Centers, Customer Experience, Customer Retention, Forecasting, Management, Integrated Marketing, Telecommunications, Vendor Management, Outsourcing, Strategic Partnerships, Strategic Planning, Team Leadership, Training
Education
Illinois State University 1994 — 1999
Bachelors, Criminal Justice
CWG Invites January 2003 - Present
Afni June 2000 - December 2011
Skills
QuarkXPress, Adobe Creative Suite, InDesign, Adobe Acrobat, Graphic Design, Illustrator, Direct Mail, Dreamweaver, Logo Design, Brochures, Web Design, Illustration, Mac, Advertising, Photoshop, Typography, Leadership, Customer Service
Education
Illinois State University 1997 — 2000
Bachelor, Graphic Design
Afni January 2013 - Present
Education
Illinois State University 1992 — 1996
Bachelor of Arts (B.A.)
Cook County Government July 2013 - Present
CSC November 2011 - July 2013
CSC June 2000 - November 2011
Arthur Andersen & Co. January 2000 - June 2000
Afni 1999 - 2000
Illinois State University August 1998 - December 1999
Afni 1998 - 1999
Skills
Project Management, Telecommunications, Technical Support, Networking, ITIL, PMP, VoIP, IT Management, Network Design, Vendor Management, Data Center, Information Technology, IT Service Management, Business Analysis, Microsoft Office, MS Project, Cisco Technologies, Customer Service, Voice Networks, Voice Services, Desktop Support, MS Office Suite, PBX, PMIS, Data Network, Systems Management, Cloud Applications, Project Delivery, Project Scope...
Education
Illinois State University 1995 — 1999
Bachelor of Science Degree, Telecommunications Management
Eagle Adjusting Services, Inc. September 2011 - Present
Eagle Contractor Overlook May 2012 - December 2013
Pekin Insurance June 2006 - September 2011
AFNI May 2003 - May 2006
Skills
Strategic Planning, Xactimate, Property Damage, Claims Resolution, Restoration, Commercial Lines, Professional Liability, Inland Marine, Claims Handling, Project Management, Homeowners, Adjustments, Mold, Fire Management, Marketing, Water Damage, Flood, Negotiation, Contract Negotiation, Mold Remediation, Insurance, Commercial Insurance, Customer Service
Education
Illinois State University 2002 — 2006
BA, Marketing; Finance, Insurance & Law
Hile Group, Inc August 2010 - Present
Self employed June 2003 - April 2011
AFNI August 2001 - November 2002
Weaver Boos and Gordon April 2000 - August 2001
Wm. Condon and Company August 1995 - April 2000
Crowe, Chizek and Co. September 1992 - August 1995
Skills
CPA, Financial Accounting, Financial Analysis, Financial Reporting, Budgets, GAAP, Managerial Finance, General Ledger, Forecasting, Auditing, Financial Statements, Budgeting, Process Improvement, Leadership, Microsoft Excel, Income Tax, Cash Flow, Variance Analysis, Tax Preparation
Education
Illinois State University 1988 — 1992
BS, Accounting
CIT Trucks, Inc. October 2014 - Present
Afni January 2012 - October 2014
Afni, Inc. May 1999 - December 2011
Salem Children's Home December 1990 - May 1999
Skills
Benefits Administration, HRIS, Employee Benefits, FMLA, Deferred Compensation, PeopleSoft, Performance Management, Human Resources, Employee Engagement, Payroll, HR Policies, Kronos, Workers Compensation, Process Improvement, Compensation Structures, UltiPro, Financial Analysis, Financial Reporting, Financial Accounting, Policy, Onboarding, New Hire Orientations, Succession Planning, Talent Acquisition, Insurance, Budgets, Employee Relations, Management, Leadership, Recruiting, Training, Talent Management
Education
Illinois State University 1983 — 1985
B.S.
Illinois Central College 1981 — 1983
Associates Degree
Country Insurance & Financial Services March 2008 - Present
Afni December 1977 - October 2007
Education
Illinois State University
Sociology
Keane June 2010 - Present
Afni May 2001 - June 2010
Skills
Windows Server, Active Directory, VMware, VMware ESX, Disaster Recovery
Education
Illinois State University 1998 — 2001
BS, Applied Computer Science in Telecommunications Management with a minor in Business
U.S. Customs and Border Protection 2006 - Present
Afni February 2005 - October 2006
Apollo College January 1997 - February 2005
Loomis March 1995 - October 1996
Skills
Training, Curriculum Development, Mentoring, Recruiting, Leadership Development, Coaching, Training Delivery, Leadership, Management, Organizational..., Problem Solving, Program Management, Team Leadership, Employee Training, Business Strategy
Education
Illinois State University
BS, Psychology/Sociology
Western Kentucky University
United Way of McLean County December 2014 - Present
INCCRRA January 2014 - December 2014
United Way of McLean County July 2011 - December 2013
Downing & Benson February 2010 - February 2013
Heartland Community College August 2010 - May 2011
Afni August 2000 - March 2004
Commercial Packaging April 1998 - May 2000
Skills
Data Analysis, Databases, Project Planning, CRM, IT Operations, Reporting & Analysis, Report Writing, Reports, Microsoft Excel, Microsoft Word, HTML, SQL, Crystal Reports, Editing
Education
Illinois Central College
AA, Political Science
Illinois State University
Political Science and Government
Heartland Dental Care September 2013 - Present
Afni June 2008 - September 2013
Advanced Management Inc. October 2006 - June 2008
Afni December 2005 - October 2006
Afni January 2005 - December 2005
Skills
Account Reconciliation, Accounts Payable, Accounts Receivable, Budgets, Financial Reporting, General Ledger, Variance Analysis, Finance, Payroll, Analysis, Bank Reconciliation, Business Analysis, CRM, Customer Service, Financial Analysis, Management, Process Improvement
Education
Illinois State University 2001 — 2005
Bachelor of Science (B.S.), Accounting and Finance
Heartland Community College May 2014 - Present
Afni May 2012 - April 2014
Walgreens November 2010 - May 2012
Snyder Village Assisted Living November 2009 - November 2010
Illinois State University August 2007 - August 2009
Skills
ADDIE, Instructional Design, Captivate, E-learning Development, SnagIt, Camtasia, MS Office Suite, Innovative Problem..., Professional..., Training & Development, Online Video Production, Video Editing, Creative Development, Social Media Marketing, Microsoft Office, Blended Learning, Facebook, Training, Marketing, E-Learning, Recruiting
Education
Illinois State University 2007 — 2010
MS, Communication
Muskingum College 2003 — 2007
Bachelor of Arts, Speech Communication
State Farm July 2014 - Present
State Farm January 2014 - July 2014
State Farm Insurance October 2012 - January 2014
Afni June 2012 - October 2012
Afni January 2008 - May 2012
Afni June 2003 - December 2007
Afni December 2002 - June 2003
Walt Disney World January 1999 - June 1999
Skills
Training, Employee Training, Process Improvement, Recruiting, Human Resources, Coaching, Management, Onboarding, Analysis, Strategic Planning, Workshop Facilitation, Policy, Interviews, Customer Service
Education
Illinois State University 2007 — 2010
Master of Arts
Illinois State University 2001 — 2009
Bachelor of Science
Parkland College 1996 — 1998
Associate of Science
Illinois State University October 2013 - Present
Illinois State University March 2012 - October 2013
Illinois State University July 2011 - March 2012
Owen Nursery January 2011 - August 2011
Direct Connections International, Inc. May 2010 - October 2010
Owen Nursery January 2009 - April 2010
Afni 1998 - 2008
Skills
Customer Service, Social Media, Business Development, Leadership, Strategic Planning, Team Building, Social Networking, Event Planning
Education
Illinois State University 2014 — 2018
Bachelor of Science, Communication Studies and Organizational Leadership
DNDC Telephone Company February 2010 - Present
Afni May 2009 - January 2010
Dist.150 2006 - 2008
Education
Illinois Central College
EMT Paramedic
Parkland College
CIS class
Hindju Global Solutions August 2011 - Present
Bastien Wireless August 2010 - August 2011
Flextronics December 2007 - July 2010
Afni August 2004 - April 2007
OfficeMax August 2001 - July 2003
APAC Customer Services June 2000 - July 2003
Skills
Wireless, Troubleshooting, Wireless Networking, Networking, Mobile Devices, BPO, Contact Centers, Blogging, Social Media Marketing, Social Networking, SOP development, Web Design, Web Analytics, Trend Forecasting, Service Level Management, Quality Assurance, Quality Management, Aspect ACD, Centra Symposium, QuickBooks, Microsoft Word, Microsoft Excel, Access, Microsoft Publisher, Outlook, PowerPoint, OneNote, Photoshop Elements, Paint, Team Management, Operations Management, Sales Management, Account Management, Employee Training, Technical Support, Technical Documentation, Telecommunications, Telephone Skills, Craigslist, Microsoft Exchange, Microsoft Office, RTA, Schedules, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Customer Acquisition, Customer Support, Customer Oriented
Education
Illinois Central College 2001 — 2004
Associates, Finance
Illinois State University August 2008 - Present
Illinois State University January 2005 - December 2007
Afni March 2005 - December 2006
Education
Illinois State University 2005 — 2007
Master of Science, Communications, Communications
Michigan State University 2001 — 2004
Bachelor of Arts, Advertising
Kraft Foods Group August 2014 - Present
Kraft Foods Group May 2012 - August 2014
Kraft Foods Group November 2011 - May 2012
Kraft Foods Group February 2010 - November 2011
Kraft Foods Group September 2008 - February 2010
Kraft Foods Group January 2007 - September 2008
Kraft Foods Group October 2005 - February 2007
Kraft Foods Group August 2004 - October 2005
Vitality Foodservice, Inc May 2002 - August 2004
Afni October 2000 - May 2002
Skills
SAP, SAP WM, Mercury, Excel, ADF, Impact, Matrics, Word, Business Objects, Management, SAP R/3, Demand Planning, Business Process, Forecasting, Sales Operations, Supply Chain, ERP, Analysis, Microsoft Excel, Manufacturing, Leadership, Microsoft Word, Logistics, Change Management, Procurement
Education
2006 - 2008 Argosy University
M.B.A, Management
Illinois State University
B.S, Elementary Education
Illinois House of Representatives March 2013 - Present
Pat Sullivan for State Senate September 2011 - November 2012
Pat Sullivan for State Senate September 2011 - November 2012
United States House of Representatives January 2011 - May 2011
Federal Highway Administration, DC Division May 2010 - August 2010
Afni March 2007 - May 2010
Federal Highway Administration June 2009 - August 2009
Congressman Ray LaHood May 2007 - August 2007
Skills
Politics, Program Management, Public Relations, Leadership, Legal Writing, Political Campaigns, Government, Community Outreach, Public Speaking, Public Policy, Event Planning, Policy, Fundraising, Nonprofits, Policy Analysis
Education
Illinois State University 2007 — 2011
Political Science, Economics
State Farm July 2013 - Present
Afni August 2006 - July 2013
Dental Health Associates, Inc September 2003 - July 2004
Skills
Benefits Administration, Onboarding, FMLA, Employee Benefits
Education
Illinois State University 2002 — 2004
Bachelor of Science, Exercise Science and Fitness
Experis February 2012 - Present
Afni September 1997 - June 2010
Goshen Fidelity, Inc. March 1995 - September 1997
Skills
Analytics, Call Center, Financial Services, Team Building, Analysis, Business Analysis, Credit, Business Process..., Strategic Financial..., Strategy, Strategic Planning, Workforce Management, Due Diligence, Process Improvement, New Business Development, CRM, Sales, Vendor Management, Business Development
Education
Illinois State University 1992 — 1994
MBA, Finance
University of Illinois at Urbana-Champaign 1986 — 1990
BA, Economics
State Farm Insurance September 2012 - Present
Afni June 1999 - October 2012
Skills
Call Center, Microsoft SQL Server, Business Analysis, SharePoint, Database Design, Customer Satisfaction, Outsourcing, Call Centers, Vendor Management
Education
Illinois State University
JewelScent October 2014 - Present
Acclaim Resource Partners LLC February 2008 - Present
Afni 2003 - 2007
State Farm Insurance January 1998 - January 2003
Skills
Arbitration, Liability, Claim, Property & Casualty..., Claims Management, Insurance, Professional Liability, Customer Service, Workers Compensation
Education
Illinois State University 1976 — 1980
BS, Business
Ottawa Township High School, Ottawa, IL 1972 — 1976
Diploma, General/Math/Business
Grand Ridge Grade School
HUB International January 2015 - Present
Aon Risk Solutions October 2012 - January 2015
PepsiCo June 2011 - September 2012
Afni November 2010 - August 2011
Meijer May 2010 - December 2010
Gumby's Pizza October 2007 - May 2010
Skills
Retail, Excel, Word, PowerPoint, Microsoft Office, Problem Solving, Inventory Management, Merchandising, Access, Time Management, Teamwork, Customer Satisfaction, Call Center, Microsoft Excel, Commercial Insurance, Contract Negotiation, Customer Service, General Insurance, Insurance, Microsoft Word, Property & Casualty..., Risk Management, Team Building, Management, Workers Compensation, Underwriting
Education
Illinois State University 2004 — 2009
BS, Insurance
Children's Home of Illinois August 2012 - Present
Owen Nursery February 2012 - May 2012
Hot Topic Inc August 2005 - May 2011
Illinois State University August 2007 - January 2009
AFFINA April 2003 - July 2004
CDSC Video Productions September 2002 - March 2003
Afni May 2001 - July 2002
Skills
Customer Service, Troubleshooting, Microsoft Office, Computer Hardware, Windows 7, Technical Support, Mac OS X, Windows, Microsoft Excel, Access, Outlook
Education
Illinois State University 2004 — 2009
BS, Technology
Illinois Central College 2000 — 2003
AA, Radio and Television Production
State Farm September 2014 - Present
TEKsystems August 2012 - September 2014
Afni October 2008 - August 2012
Whitney for Governor July 2009 - January 2011
Wallace for Congress 2008 - 2009
Skills
Media Relations, Qualitative Research, Research, International Relations, International Law, Political Campaigns, Political Science, Political Communication, Press Releases, Government, Politics, Editing, Strategic Communications, Policy Analysis, Foreign Policy, Speech Writing, Foreign Affairs, Crisis Communications, Legislation, Human Rights, Diplomacy, Internal Communications, News Writing, Newsletters, Spokesperson, Copy Editing
Education
Illinois State University 2004 — 2006
Master of Science (M.S.), Political Science and Government
Illinois State University 1996 — 2002
Bachelor of Science (BS), Political Science and Government
Johnson Controls Business AnalystTargetAugust 2014 - December 2014
Share Builders March 2012 - August 2014
Afni June 2010 - February 2012
Skills
Yield Management, Strategy, Broadcast Television, Coaching, Training, Leadership, Team Leadership, Call Centers, Analysis, New Business Development, Team Building
Education
Illinois State University 2012 — 2014
Master of Business Administration (MBA)
Illinois State University 2008 — 2010
Bachelor of Applied Science (B.A.Sc.), Business Teacher Education
Afni November 2012 - Present
Afni March 2012 - November 2012
Afni June 2010 - March 2012
Afni March 2004 - June 2010
Skills
Call Center, Outsourcing, Workforce Management, Project Management, Process Improvement, Business Analysis, Resource Management, Business Process..., Program Management, Customer Experience, Customer Satisfaction, Quality Assurance, Visio, Performance Management, Vendor Management, Call Centers, Employee Training, Training, Team Leadership
Education
Illinois State University
Department of Human Services September 2013 - Present
Afni March 2010 - July 2012
Fairview Elementary School September 2009 - February 2010
Skills
Customer Service, Collections, administrative, organizational, Microsoft Office
Education
Illinois State University 2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Social Work
HSBC July 2013 - Present
Afni September 2009 - July 2013
U-Haul August 2009 - July 2012
Sears April 2006 - February 2007
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Access, SPSS, Stata, Collections, Customer Service, Accounts Payable, Accounts Receivable
Education
Illinois State University 2003 — 2008
Bachelor of Science (BS), Economics
Afni November 2011 - Present
Afni 2010 - 2012
Old Chicago Restaurants May 2009 - December 2010
Education
Illinois Central College
Limestone community high school
Clover Technologies Group October 2012 - Present
Hollywood Casino November 2013 - July 2014
Afni May 2007 - October 2012
Skills
Process Improvement, Forecasting, Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, Budgets, Outlook, Accounting, Environmental Awareness, New Business Development
Education
Illinois State University 2001 — 2005
Bachelor of Science (BS), Marketing
Illinois State University 2001 — 2005
BS, Marketing
Von Maur April 2010 - Present
Von Maur August 2005 - April 2010
Afni March 2000 - August 2005
Skills
Visual Merchandising, Merchandising, Store Management, Retail, Retail Sales, Loss Prevention, Fashion, Apparel, Inventory Management, Store Operations, Sales, Trend Analysis
Education
Illinois State University 1999 — 2004
Bachelor of Science (B.S.), History
Afni 2007 - 2012
US Navy August 1998 - August 2006
Skills
Access, Microsoft Office, Microsoft Excel, Microsoft Word, Windows, PowerPoint, Customer Service, General Ledger, Military, Navy, Navigation, Message Development, Communication, Sales, Customer Satisfaction, Customer Retention, Leadership, Safety, Military Operations, Military Experience, Military Training, Training, Hands-on Training
Education
Illinois Central College 2009 — 2014
Associate's degree, Accounting and Finance
manual high school 1996 — 1998
high school diploma, general education
Afni April 2013 - Present
Education
Illinois State University 2010 — 2011
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Western Illinois University 2007 — 2010
Human Resources Management, Financial Accounting
ITT Technical Institute July 2013 - Present
Transcom 2011 - 2012
Afni September 2007 - September 2010
Skills
Customer Service, Technical Support, Navigation, Bill Payment, Debit Cards, Wireless Networking, Microsoft Office, Office Equipment, Utility Systems, Computer Security, Office Administration, Eye for Details
Education
ITT Technical Institute-Indianapolis 2013 — 2015
Associate of Science (AS), Network and System Administration/Administrator