Afni Company
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Afni Employees
Employee
Years
Job
Industry
Karen Paul Karen Paul's Afni Experience December 2010 - March 2011
Job IT Specialist at City of Tuskegee
Industry Information Technology and Services
Experience
City of Tuskegee November 2014 - Present
Longhorn Steakhouse March 2011 - May 2015
Coastal Insurance Company April 2013 - June 2013
Afni December 2010 - March 2011
Plait'Num Braids August 2001 - September 2008
Notasulga High School August 1998 - September 1999
Skills
Computer Hardware, Windows, Help Desk Support, Software Engineering, Software Installation, Adobe Creative Suite, Microsoft Office, Virus Removal, Access, OS X, Software Development, Information Technology, Troubleshooting, Windows XP, Operating Systems, Computer Repair, Windows XP Pro, Microsoft Excel, Lotus Notes, Clerical Skills, Customer Satisfaction, HTML, Technical Support, SharePoint, Hardware, Windows 7, Call Centers, Software Documentation, Project Management, Mac OS, Security, Time Management, Networking, Office Management, Windows Vista, Active Directory, Computer Proficiency, Printers
Education
South University 2013 — 2016
Master's Degree, Information Systems & Technology
South University 2010 — 2013
Bachelor's degree, Information Technology, 3.5
H. Council Trenholm Technical College 2005 — 2007
Associate's degree, Graphic Communications
H. Council Trenholm Technical College 1995 — 1996
Diploma, Cosmetology
Tuskegee University
City of Tuskegee November 2014 - Present
Longhorn Steakhouse March 2011 - May 2015
Coastal Insurance Company April 2013 - June 2013
Afni December 2010 - March 2011
Plait'Num Braids August 2001 - September 2008
Notasulga High School August 1998 - September 1999
Skills
Computer Hardware, Windows, Help Desk Support, Software Engineering, Software Installation, Adobe Creative Suite, Microsoft Office, Virus Removal, Access, OS X, Software Development, Information Technology, Troubleshooting, Windows XP, Operating Systems, Computer Repair, Windows XP Pro, Microsoft Excel, Lotus Notes, Clerical Skills, Customer Satisfaction, HTML, Technical Support, SharePoint, Hardware, Windows 7, Call Centers, Software Documentation, Project Management, Mac OS, Security, Time Management, Networking, Office Management, Windows Vista, Active Directory, Computer Proficiency, Printers
Education
South University 2013 — 2016
Master's Degree, Information Systems & Technology
South University 2010 — 2013
Bachelor's degree, Information Technology, 3.5
H. Council Trenholm Technical College 2005 — 2007
Associate's degree, Graphic Communications
H. Council Trenholm Technical College 1995 — 1996
Diploma, Cosmetology
Tuskegee University
Zachary Clay's Afni Experience 2009 - 2011
Job Vault Teller at Regions
Industry Financial Services
Experience
Regions Financial Corporation March 2013 - Present
Belk February 2012 - January 2013
Afni 2009 - 2011
Skills
Telephone Skills, Customer Service, Data Entry, Time Management, Outlook, Deposits, Microsoft Office, PowerPoint, Sales, Microsoft Word, Cashiering, Teamwork, Retail Sales, Inventory Management, Customer Experience, Merchandising, Loss Prevention, Training, Social Networking, Cold Calling, Critical Thinking, Visual Merchandising, Store Management
Education
University of Alabama 2013 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Alabama 2011 — 2016
Bachelor of Business Administration (BBA)
Regions Financial Corporation March 2013 - Present
Belk February 2012 - January 2013
Afni 2009 - 2011
Skills
Telephone Skills, Customer Service, Data Entry, Time Management, Outlook, Deposits, Microsoft Office, PowerPoint, Sales, Microsoft Word, Cashiering, Teamwork, Retail Sales, Inventory Management, Customer Experience, Merchandising, Loss Prevention, Training, Social Networking, Cold Calling, Critical Thinking, Visual Merchandising, Store Management
Education
University of Alabama 2013 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Alabama 2011 — 2016
Bachelor of Business Administration (BBA)
Shani McCollum Shani McCollum's Afni Experience July 2014 - July 2015
Job Account Manager at CoWorx Staffing Services
Industry Hospital & Health Care
Experience
CoWorx Staffing Services July 2015 - Present
Afni July 2014 - July 2015
Theta Nu Xi Multicultural Sorority, Inc. April 2012 - May 2014
Sears, Roebuck and Co. September 2013 - March 2014
Digiplex Destinations May 2013 - July 2013
Taco Bell January 2013 - May 2013
Skills
Public Speaking, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Sales, Fundraising, Community Outreach, Customer Service
Education
University of Arizona 2011 — 2014
Public Health
Pima Community College
CoWorx Staffing Services July 2015 - Present
Afni July 2014 - July 2015
Theta Nu Xi Multicultural Sorority, Inc. April 2012 - May 2014
Sears, Roebuck and Co. September 2013 - March 2014
Digiplex Destinations May 2013 - July 2013
Taco Bell January 2013 - May 2013
Skills
Public Speaking, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Sales, Fundraising, Community Outreach, Customer Service
Education
University of Arizona 2011 — 2014
Public Health
Pima Community College
Jessica Piorkowski Jessica Piorkowski's Afni Experience 1997 - 2007
Job
Industry
Experience
Afni 1997 - 2007
Skills
English/Spanish..., Process Improvement, Training, Invoicing, Sales
Education
Pima Community College
Liberal Arts and Sciences/Liberal Studies, Freshman
Afni 1997 - 2007
Skills
English/Spanish..., Process Improvement, Training, Invoicing, Sales
Education
Pima Community College
Liberal Arts and Sciences/Liberal Studies, Freshman
carla sanchez's Afni Experience 2006 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
SWBC April 2014 - Present
Afni 2006 - 2012
Convergys 2005 - 2006
The Salvation Army 2004 - 2005
West Corporation 2003 - 2004
Lacks Stores Inc. 2001 - 2003
Skills
Call Centers, Outsourcing, Customer Service, Contact Centers, Quality Assurance, Customer Experience, CRM, Inbound Marketing, Customer Satisfaction, Process Improvement, Telemarketing, Operations Management, Performance Management, Mortgage Lending, Strategic Communications, Training, Loss Mitigation, Human Resources, Hiring Employees, Management
Education
Texas A&M International University 2012 — 2013
Bachelor of Arts (BA), Political Science and Management
SWBC April 2014 - Present
Afni 2006 - 2012
Convergys 2005 - 2006
The Salvation Army 2004 - 2005
West Corporation 2003 - 2004
Lacks Stores Inc. 2001 - 2003
Skills
Call Centers, Outsourcing, Customer Service, Contact Centers, Quality Assurance, Customer Experience, CRM, Inbound Marketing, Customer Satisfaction, Process Improvement, Telemarketing, Operations Management, Performance Management, Mortgage Lending, Strategic Communications, Training, Loss Mitigation, Human Resources, Hiring Employees, Management
Education
Texas A&M International University 2012 — 2013
Bachelor of Arts (BA), Political Science and Management
Isayah Lee Isayah Lee's Afni Experience August 2009 - February 2012
Job The University of Texas at San Antonio Alumni
Industry
Experience
Afni August 2009 - February 2012
Midwestern State University August 2008 - May 2009
Sea World Adventure Park San Antonio January 2006 - August 2008
Education
The University of Texas at San Antonio 2009 — 2012
Bachelor of Business Administration (B.B.A.), Infrastructure Assurance
Afni August 2009 - February 2012
Midwestern State University August 2008 - May 2009
Sea World Adventure Park San Antonio January 2006 - August 2008
Education
The University of Texas at San Antonio 2009 — 2012
Bachelor of Business Administration (B.B.A.), Infrastructure Assurance
Nisha Jackson's Afni Experience July 2008 - September 2009
Job Customer Service Supervisor at Systems & Methods
Industry Telecommunications
Experience
Systems & Methods August 2015 - Present
Millennium1 Solutions 2014 - August 2015
BD 2011 - 2014
VMC December 2010 - December 2011
Transcom September 2009 - June 2010
Afni July 2008 - September 2009
JPMorgan Chase February 2005 - July 2008
Skills
Call Center, Team Leadership, Call Centers, Sales, Leadership, Management, Coaching, Process Improvement, Program Management, Customer Service, Customer Satisfaction, Policy, Performance Management, Microsoft Excel, Training, Operations Management, Leadership Development, Customer Experience, Software Documentation
Education
The University of Texas at San Antonio 2005 — 2008
Bachelors, Business Management
Northwest Vista College 2002-2005 2002 — 2005
Associates, Business Administration
JOHN JAY HIGH SCHOOL 1992 — 1996
Systems & Methods August 2015 - Present
Millennium1 Solutions 2014 - August 2015
BD 2011 - 2014
VMC December 2010 - December 2011
Transcom September 2009 - June 2010
Afni July 2008 - September 2009
JPMorgan Chase February 2005 - July 2008
Skills
Call Center, Team Leadership, Call Centers, Sales, Leadership, Management, Coaching, Process Improvement, Program Management, Customer Service, Customer Satisfaction, Policy, Performance Management, Microsoft Excel, Training, Operations Management, Leadership Development, Customer Experience, Software Documentation
Education
The University of Texas at San Antonio 2005 — 2008
Bachelors, Business Management
Northwest Vista College 2002-2005 2002 — 2005
Associates, Business Administration
JOHN JAY HIGH SCHOOL 1992 — 1996
Tina Frauenfeld Tina Frauenfeld's Afni Experience November 2010 - March 2011
Job Receptionist at Brookdale
Industry Outsourcing/Offshoring
Experience
Brookdale June 2014 - Present
APAC Customer Services May 2012 - June 2012
APC May 2012 - June 2012
Sears Holdings Corporation December 2011 - January 2012
Spencer Gifts November 2009 - January 2012
Afni November 2010 - March 2011
Boston Market March 2009 - August 2009
Mervyns September 2007 - December 2008
Skills
5 years customer service, Outstanding..., Organization, Flexibility, Multi Tasking, Social Skills, Get the Job Done, Cashiering, Stocking, Customer Satisfaction, Customer Service, Sales, Telecommunications, Retail, Food & Beverage, Fast Learner, Exceptional Listener, honest, Values, Inventory
Education
Compass High School 2010 — 2010
High School diploma
Tucson College
Compass High School
Brookdale June 2014 - Present
APAC Customer Services May 2012 - June 2012
APC May 2012 - June 2012
Sears Holdings Corporation December 2011 - January 2012
Spencer Gifts November 2009 - January 2012
Afni November 2010 - March 2011
Boston Market March 2009 - August 2009
Mervyns September 2007 - December 2008
Skills
5 years customer service, Outstanding..., Organization, Flexibility, Multi Tasking, Social Skills, Get the Job Done, Cashiering, Stocking, Customer Satisfaction, Customer Service, Sales, Telecommunications, Retail, Food & Beverage, Fast Learner, Exceptional Listener, honest, Values, Inventory
Education
Compass High School 2010 — 2010
High School diploma
Tucson College
Compass High School
Neil Mickelsen Neil Mickelsen's Afni Experience July 2008 - December 2009
Job Business Manager at USAA
Industry Government Administration
Experience
USAA October 2012 - Present
MAXIMUS April 2010 - October 2012
Afni July 2008 - December 2009
1-800 CONTACTS April 2004 - April 2008
Skills
Data Analysis, Quality Assurance, Business Process..., Call Center, Training, Leadership, Management, Operations Management, Strategic Planning, Integration, Policy, Time Management, Customer Service, Microsoft Excel, Policy Analysis, Process Improvement, Business Analysis, Analysis, Program Management
Education
The University of Texas at San Antonio 2008 — 2010
Master, Public Administration
University of Utah 2006 — 2007
Bachelor, Public Policy, Economics
USAA October 2012 - Present
MAXIMUS April 2010 - October 2012
Afni July 2008 - December 2009
1-800 CONTACTS April 2004 - April 2008
Skills
Data Analysis, Quality Assurance, Business Process..., Call Center, Training, Leadership, Management, Operations Management, Strategic Planning, Integration, Policy, Time Management, Customer Service, Microsoft Excel, Policy Analysis, Process Improvement, Business Analysis, Analysis, Program Management
Education
The University of Texas at San Antonio 2008 — 2010
Master, Public Administration
University of Utah 2006 — 2007
Bachelor, Public Policy, Economics
Hall Brittney Hall Brittney's Afni Experience May 2013 - Present
Job Web Chat Sales Representative at Afni
Industry
Experience
Afni May 2013 - Present
Kmart Corporation June 2012 - May 2013
Kmart Corporation January 2012 - April 2012
McDonald's Corporation April 2011 - August 2011
Education
Tuskegee University 2011 — 2015
Tuskegee University 2011 — 2015
Biology, General
Afni May 2013 - Present
Kmart Corporation June 2012 - May 2013
Kmart Corporation January 2012 - April 2012
McDonald's Corporation April 2011 - August 2011
Education
Tuskegee University 2011 — 2015
Tuskegee University 2011 — 2015
Biology, General
Lemay Shelly's Afni Experience June 2005 - February 2006
Job Scheduler / Data Analyst at US Cellular
Industry Wireless
Experience
US Cellular November 2011 - Present
Self-Employed November 2002 - Present
TeleTech June 2009 - November 2011
TeleTech 2008 - 2011
TeleTech August 2008 - May 2009
TeleTech February 2007 - July 2008
Afni June 2005 - February 2006
Afni February 1998 - September 1999
Skills
Workforce Management, Outsourcing, Data Analysis, Data Entry, Call Center, Customer Service, Customer Satisfaction, Real Time, Schedules, CMS, Quality Assurance, Training, System Administration, Microsoft Excel, Avaya, Forecasting, eWFM, Team Leadership, Youth Leadership, Fraud, Collections, Real Estate, Landlord, Oracle Applications, Kronos, Telecommunications, Vendor Management, Customer Experience, Program Management, Analysis, Management, Customer Retention, BPO, Process Improvement, Call Centers, Operations Management, Coaching, Time Management
Education
Sauk Valley Community College 2012 — 2014
management / marketing, 3.8 GPA
US Cellular November 2011 - Present
Self-Employed November 2002 - Present
TeleTech June 2009 - November 2011
TeleTech 2008 - 2011
TeleTech August 2008 - May 2009
TeleTech February 2007 - July 2008
Afni June 2005 - February 2006
Afni February 1998 - September 1999
Skills
Workforce Management, Outsourcing, Data Analysis, Data Entry, Call Center, Customer Service, Customer Satisfaction, Real Time, Schedules, CMS, Quality Assurance, Training, System Administration, Microsoft Excel, Avaya, Forecasting, eWFM, Team Leadership, Youth Leadership, Fraud, Collections, Real Estate, Landlord, Oracle Applications, Kronos, Telecommunications, Vendor Management, Customer Experience, Program Management, Analysis, Management, Customer Retention, BPO, Process Improvement, Call Centers, Operations Management, Coaching, Time Management
Education
Sauk Valley Community College 2012 — 2014
management / marketing, 3.8 GPA
Michael F. Woodson Michael F. Woodson's Afni Experience May 2013 - November 2013
Job Soon to be appearing in God's Man in Texas at Live Theatre Workshop
Industry Entertainment
Experience
Live Theatre Workshop October 2006 - Present
Afni May 2013 - November 2013
RadioShack July 2002 - December 2012
Skills
Visual Merchandising, Customer Service, Television, Retail, Social Networking, Event Planning, Time Management, Merchandising, Social Media, Customer Satisfaction, Retail Sales, Store Management, Theatre, Facebook, Telephone Skills, Microsoft Office, Creative Writing, Event Management, Marketing, Inventory Management, Film, Acting, Entertainment, Public Speaking
Education
Pima Community College 1976 — 1976
University of Arizona 1968 — 1976
Live Theatre Workshop October 2006 - Present
Afni May 2013 - November 2013
RadioShack July 2002 - December 2012
Skills
Visual Merchandising, Customer Service, Television, Retail, Social Networking, Event Planning, Time Management, Merchandising, Social Media, Customer Satisfaction, Retail Sales, Store Management, Theatre, Facebook, Telephone Skills, Microsoft Office, Creative Writing, Event Management, Marketing, Inventory Management, Film, Acting, Entertainment, Public Speaking
Education
Pima Community College 1976 — 1976
University of Arizona 1968 — 1976
Patrick Lukas Patrick Lukas's Afni Experience August 2009 - February 2011
Job Sr. Operations Manager at Scientific Learning
Industry Computer Software
Experience
Scientific Learning September 2014 - Present
Scientific Learning September 2012 - Present
Scientific Learning March 2011 - September 2012
Afni August 2009 - February 2011
Afni March 2006 - August 2009
Beyond Bread 2003 - 2006
Education
University of Arizona 2002 — 2004
St. John's University 2001 — 2002
Scientific Learning September 2014 - Present
Scientific Learning September 2012 - Present
Scientific Learning March 2011 - September 2012
Afni August 2009 - February 2011
Afni March 2006 - August 2009
Beyond Bread 2003 - 2006
Education
University of Arizona 2002 — 2004
St. John's University 2001 — 2002
David G. Garza David G. Garza's Afni Experience February 2010 - April 2011
Job Risk Managenent Operations Rotational Coordinator at Kohl's Department Stores
Industry Retail
Experience
Kohl's Department Stores August 2012 - Present
Kohl's Department Stores August 2012 - January 2015
Wells Fargo May 2011 - July 2012
Afni February 2010 - April 2011
West Corporation December 2007 - February 2010
Skills
Good communication..., Data Entry, Time Management, Customer Satisfaction, Customer Service, Retail, Call Centers, Leadership, Management, Sales, Hiring, Team Leadership, Recruiting, Training, Quality Assurance, Operations Management, Interviews, Team Building, Employee Relations, Process Improvement, Employee Training, Start-ups, Coaching, Project Management, Teamwork, Program Management, Customer Experience, Workforce Management, Customer Retention, Inventory Management, Budgets, Performance Management, Human Resources
Education
The University of Texas at Austin 1979 — 1983
Communications, Business, Management, Marketing, and Related Support Services, 2.85
University of Texas - Pan American
Bachelor of Science (B.S.), Communication, General
Kohl's Department Stores August 2012 - Present
Kohl's Department Stores August 2012 - January 2015
Wells Fargo May 2011 - July 2012
Afni February 2010 - April 2011
West Corporation December 2007 - February 2010
Skills
Good communication..., Data Entry, Time Management, Customer Satisfaction, Customer Service, Retail, Call Centers, Leadership, Management, Sales, Hiring, Team Leadership, Recruiting, Training, Quality Assurance, Operations Management, Interviews, Team Building, Employee Relations, Process Improvement, Employee Training, Start-ups, Coaching, Project Management, Teamwork, Program Management, Customer Experience, Workforce Management, Customer Retention, Inventory Management, Budgets, Performance Management, Human Resources
Education
The University of Texas at Austin 1979 — 1983
Communications, Business, Management, Marketing, and Related Support Services, 2.85
University of Texas - Pan American
Bachelor of Science (B.S.), Communication, General
Robert Longoria Robert Longoria's Afni Experience December 2010 - January 2015
Job Account Services at Mid Atlantic Finance Company
Industry Financial Services
Experience
Mid Atlantic Finance Company February 2015 - Present
Afni December 2010 - January 2015
Six Flags March 2008 - November 2010
Office Depot June 2006 - August 2006
Skills
Call Centers, Outsourcing, BPO, Customer Satisfaction, Workforce Management, Customer Experience, Customer Service, CRM, Management, Process Improvement, Customer Retention, Team Management, Vendor Management, Sales, Team Leadership, Business Analysis, Account Management, Performance Management, Telecommunications, Leadership, Collections
Education
The University of Texas at San Antonio 2005 — 2013
Bachelor's degree, Multi-/Interdisciplinary Studies, General
Mid Atlantic Finance Company February 2015 - Present
Afni December 2010 - January 2015
Six Flags March 2008 - November 2010
Office Depot June 2006 - August 2006
Skills
Call Centers, Outsourcing, BPO, Customer Satisfaction, Workforce Management, Customer Experience, Customer Service, CRM, Management, Process Improvement, Customer Retention, Team Management, Vendor Management, Sales, Team Leadership, Business Analysis, Account Management, Performance Management, Telecommunications, Leadership, Collections
Education
The University of Texas at San Antonio 2005 — 2013
Bachelor's degree, Multi-/Interdisciplinary Studies, General
Joshua Nazario's Afni Experience September 2013 - April 2014
Job Field Representative
Industry Consumer Electronics
Experience
MarketSource February 2014 - Present
Afni September 2013 - April 2014
Sweetbriar Smokeshop January 2010 - August 2013
Staples January 2011 - June 2012
Community Loans of America October 2011 - March 2012
T-Mobile October 2010 - January 2011
MarketStar October 2010 - December 2010
Verizon Wireless August 2009 - March 2010
Blockbuster October 2007 - March 2010
Mosaic Sales Solutions September 2007 - April 2009
Skills
Information Technology, Retail Sales, Paralegals, Merchandising, Sales, Direct Sales
Education
University of Alabama at Birmingham 1999 — 2003
Bachelor of Science, Engineering; Culinary Arts
Ensley Magnate High School 1995 — 1997
MarketSource February 2014 - Present
Afni September 2013 - April 2014
Sweetbriar Smokeshop January 2010 - August 2013
Staples January 2011 - June 2012
Community Loans of America October 2011 - March 2012
T-Mobile October 2010 - January 2011
MarketStar October 2010 - December 2010
Verizon Wireless August 2009 - March 2010
Blockbuster October 2007 - March 2010
Mosaic Sales Solutions September 2007 - April 2009
Skills
Information Technology, Retail Sales, Paralegals, Merchandising, Sales, Direct Sales
Education
University of Alabama at Birmingham 1999 — 2003
Bachelor of Science, Engineering; Culinary Arts
Ensley Magnate High School 1995 — 1997
Angela Love Angela Love's Afni Experience October 2005 - July 2012
Job
Industry Human Resources
Experience
Hyundai Powertech September 2014 - Present
Global Auto Processing Services, Inc. May 2014 - September 2014
Elwood Staffing Services, Inc. July 2012 - April 2014
Afni October 2005 - July 2012
Skills
Human Resources, Employee Relations, Recruiting, Call Centers, Temporary Placement, Payroll, Microsoft Office, Employee Training, New Hire Orientations, HR Policies, FMLA, Hiring, Interviews, Benefits Administration, Employee Recognition, HRIS, ADP Payroll, Onboarding, Employee Benefits, Management
Education
Troy University 2007 — 2010
Bachelor of Science (B.S.), Business Administration, Human Resource Management and Operations
Southern Union State Community College 2004 — 2007
Associate of Science (AS), Business Administration and Management, General
Hyundai Powertech September 2014 - Present
Global Auto Processing Services, Inc. May 2014 - September 2014
Elwood Staffing Services, Inc. July 2012 - April 2014
Afni October 2005 - July 2012
Skills
Human Resources, Employee Relations, Recruiting, Call Centers, Temporary Placement, Payroll, Microsoft Office, Employee Training, New Hire Orientations, HR Policies, FMLA, Hiring, Interviews, Benefits Administration, Employee Recognition, HRIS, ADP Payroll, Onboarding, Employee Benefits, Management
Education
Troy University 2007 — 2010
Bachelor of Science (B.S.), Business Administration, Human Resource Management and Operations
Southern Union State Community College 2004 — 2007
Associate of Science (AS), Business Administration and Management, General
Justin Trigg Justin Trigg's Afni Experience November 2009 - July 2011
Job Sales Representative at Dillards
Industry Retail
Experience
Dillards March 2012 - Present
Bill Trigg & Assoc. May 2006 - June 2012
Afni November 2009 - July 2011
Skills
Customer Service, Sales, Human Resources, Sports, Outdoor Recreation
Education
University of Arizona 2010 — 2015
Still Attending
Pima Community College 2007 — 2009
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Dillards March 2012 - Present
Bill Trigg & Assoc. May 2006 - June 2012
Afni November 2009 - July 2011
Skills
Customer Service, Sales, Human Resources, Sports, Outdoor Recreation
Education
University of Arizona 2010 — 2015
Still Attending
Pima Community College 2007 — 2009
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Stephan Daniels Stephan Daniels's Afni Experience May 2013 - Present
Job Customer Service Representative at Afni
Industry Furniture
Experience
Afni May 2013 - Present
Freelance June 2011 - Present
Oak and More Furniture June 2011 - March 2013
Skills
HTML, CSS, JavaScript, PHP, MySQL, Joomla, Python, Ruby, Web Design, Graphic Design, SEO, Web Development, Photoshop
Education
Pima Community College 2011 — 2015
Compass High School 2004 — 2008
High School Diploma, General Education
Afni May 2013 - Present
Freelance June 2011 - Present
Oak and More Furniture June 2011 - March 2013
Skills
HTML, CSS, JavaScript, PHP, MySQL, Joomla, Python, Ruby, Web Design, Graphic Design, SEO, Web Development, Photoshop
Education
Pima Community College 2011 — 2015
Compass High School 2004 — 2008
High School Diploma, General Education
Kimberly Montoya Kimberly Montoya's Afni Experience September 2008 - March 2011
Job QuickBooks Online Service and Support at Intuit
Industry Computer Software
Experience
Intuit August 2011 - Present
Afni September 2008 - March 2011
Fry's Food and Drug October 2007 - April 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, Writing, Creativity, Motivated self-starter, Training, Call Centers, Troubleshooting, QuickBooks, Software Documentation, Data Entry, Access
Education
Pima Community College
Intuit August 2011 - Present
Afni September 2008 - March 2011
Fry's Food and Drug October 2007 - April 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, Writing, Creativity, Motivated self-starter, Training, Call Centers, Troubleshooting, QuickBooks, Software Documentation, Data Entry, Access
Education
Pima Community College
Shauna Steiner's Afni Experience July 2014 - Present
Job Student at Pima Community College
Industry
Experience
Afni July 2014 - Present
Education
Pima Community College 2012 — 2015
Afni July 2014 - Present
Education
Pima Community College 2012 — 2015
mark shambry's Afni Experience October 2014 - Present
Job information technology specialist at US Army
Industry Computer Networking
Experience
Afni October 2014 - Present
US Army February 2002 - Present
Skills
-Managed local share..., -Setup Cisco IP phones..., -Issued and Tracked IP..., -Configured and updated..., - A+ certified, Security+, -CCNA, Advanced Routing, built servers for three..., Network Administration, Active Directory, CompTIA, Network Security, Network, System Administration, Routers, Information Assurance, Security, Switches, Troubleshooting, Windows Server, Computer Hardware, Help Desk Support, Windows 7, Computer Security, LAN-WAN, Cisco IOS, Microsoft Exchange, DHCP, Software Installation, VPN, Security Clearance, DNS, Wireless Networking, Group Policy, Laptops, Information Security, Server Administration, VMware, XP, Cabling, DoD, Firewalls, Computer Repair, A, TCP/IP, Printers, CompTIA Network, COMSEC, A+ Certified
Education
Southern Union State Community College
Computer Science, Information Technology
DeVry University
Computer Systems Networking and Telecommunications management
Afni October 2014 - Present
US Army February 2002 - Present
Skills
-Managed local share..., -Setup Cisco IP phones..., -Issued and Tracked IP..., -Configured and updated..., - A+ certified, Security+, -CCNA, Advanced Routing, built servers for three..., Network Administration, Active Directory, CompTIA, Network Security, Network, System Administration, Routers, Information Assurance, Security, Switches, Troubleshooting, Windows Server, Computer Hardware, Help Desk Support, Windows 7, Computer Security, LAN-WAN, Cisco IOS, Microsoft Exchange, DHCP, Software Installation, VPN, Security Clearance, DNS, Wireless Networking, Group Policy, Laptops, Information Security, Server Administration, VMware, XP, Cabling, DoD, Firewalls, Computer Repair, A, TCP/IP, Printers, CompTIA Network, COMSEC, A+ Certified
Education
Southern Union State Community College
Computer Science, Information Technology
DeVry University
Computer Systems Networking and Telecommunications management
Kurtia Humphrey Kurtia Humphrey's Afni Experience June 2010 - September 2012
Job Residential Specialist at Lee County Youth Development Center
Industry
Experience
Lee County Youth Development Center June 2012 - Present
Afni June 2010 - September 2012
Skills
Customer Service, Outlook, Customer Satisfaction, Microsoft Excel, Customer Experience, Microsoft Word, Windows, Microsoft Office, PowerPoint, Data Entry, Sales, Cashiering, Team Building
Education
Tiffin University 2013 — 2014
Master of Science (M.S.), Criminal Justice
Tuskegee University 2007 — 2011
Bachelor of Science (B.S.), Psychology
Lee County Youth Development Center June 2012 - Present
Afni June 2010 - September 2012
Skills
Customer Service, Outlook, Customer Satisfaction, Microsoft Excel, Customer Experience, Microsoft Word, Windows, Microsoft Office, PowerPoint, Data Entry, Sales, Cashiering, Team Building
Education
Tiffin University 2013 — 2014
Master of Science (M.S.), Criminal Justice
Tuskegee University 2007 — 2011
Bachelor of Science (B.S.), Psychology
Johnnie Childs Johnnie Childs's Afni Experience August 2006 - April 2007
Job Computer Networking Professional
Industry Computer Networking
Experience
Portwatch Distribution October 2012 - Present
U.S Army March 2008 - July 2010
Afni August 2006 - April 2007
West Telecommunications January 1997 - April 2000
Skills
Databases, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Program Management, Leadership, Team Building, Troubleshooting, Public Speaking, Project Management, Process Improvement, Change Management
Education
Tuskegee University 2000 — 2006
Tuskegee University 2000 — 2006
BS, Accounting
Tuskegee University 2000 — 2005
Accounting, Business/Computer Science
Bradwell Institute 1996 — 2000
High School Diploma, College Prep
Portwatch Distribution October 2012 - Present
U.S Army March 2008 - July 2010
Afni August 2006 - April 2007
West Telecommunications January 1997 - April 2000
Skills
Databases, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Program Management, Leadership, Team Building, Troubleshooting, Public Speaking, Project Management, Process Improvement, Change Management
Education
Tuskegee University 2000 — 2006
Tuskegee University 2000 — 2006
BS, Accounting
Tuskegee University 2000 — 2005
Accounting, Business/Computer Science
Bradwell Institute 1996 — 2000
High School Diploma, College Prep
Rayan Qurban Rayan Qurban's Afni Experience July 2008 - July 2009
Job Sales Professional
Industry Management Consulting
Experience
Hardware Solutions Builders Co. Ltd. (HASOUB) June 2013 - April 2015
IDIS May 2012 - May 2013
Digitell Communications December 2010 - October 2011
LongView Concepts, INC June 2010 - November 2010
TCIM Services August 2009 - May 2010
Afni July 2008 - July 2009
Diamond Wireless January 2008 - June 2008
Skills
Telecommunications, Communication Skills, Direct Sales, Customer Service, Team Management, Resourceful..., Customer Satisfaction, CRM, Sales Process, Business Development, Pre-sales, Market Research, Team Building, Key Account Management, Call Centers, Customer Experience, Team Leadership, Data Center, Sales
Education
Tucson College 2009 — 2010
Diploma, Electrical Engineering Technologies/Technicians
Flowing Wells High School 2002 — 2006
Advanced Studies Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.7/4.0 GPA
Hardware Solutions Builders Co. Ltd. (HASOUB) June 2013 - April 2015
IDIS May 2012 - May 2013
Digitell Communications December 2010 - October 2011
LongView Concepts, INC June 2010 - November 2010
TCIM Services August 2009 - May 2010
Afni July 2008 - July 2009
Diamond Wireless January 2008 - June 2008
Skills
Telecommunications, Communication Skills, Direct Sales, Customer Service, Team Management, Resourceful..., Customer Satisfaction, CRM, Sales Process, Business Development, Pre-sales, Market Research, Team Building, Key Account Management, Call Centers, Customer Experience, Team Leadership, Data Center, Sales
Education
Tucson College 2009 — 2010
Diploma, Electrical Engineering Technologies/Technicians
Flowing Wells High School 2002 — 2006
Advanced Studies Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.7/4.0 GPA
Stacey Hughes, SPHR Stacey Hughes, SPHR's Afni Experience 2005 - 2007
Job HR Manager at Logan Aluminum
Industry Mining & Metals
Experience
Logan Aluminum February 2008 - Present
DESA March 2007 - February 2008
Afni 2005 - 2007
Commonwealth of Kentucky 2003 - 2005
Tekno, Inc. 1999 - 2002
Bell, Orr, Ayers & Moore, PSC 1996 - 1999
Skills
Human Resources, Employment Law, Employee Relations, Performance Management, HRIS, Employee Benefits, Benefits Administration, Talent Management, Succession Planning, Recruiting, Training, Payroll, Deferred Compensation, Labor Relations, Organizational..., Continuous Improvement, Onboarding, Personnel Management, Interviews, Compensation, Strategic Planning, FMLA, HR Policies, New Hire Orientations, Employee Engagement, Leadership Development, Talent Acquisition, Employee Training, SPHR, Executive Pay
Education
University of Kentucky College of Law 1991 — 1994
JD, Law
Transylvania University 1987 — 1991
BA, History, Political Science
Logan Aluminum February 2008 - Present
DESA March 2007 - February 2008
Afni 2005 - 2007
Commonwealth of Kentucky 2003 - 2005
Tekno, Inc. 1999 - 2002
Bell, Orr, Ayers & Moore, PSC 1996 - 1999
Skills
Human Resources, Employment Law, Employee Relations, Performance Management, HRIS, Employee Benefits, Benefits Administration, Talent Management, Succession Planning, Recruiting, Training, Payroll, Deferred Compensation, Labor Relations, Organizational..., Continuous Improvement, Onboarding, Personnel Management, Interviews, Compensation, Strategic Planning, FMLA, HR Policies, New Hire Orientations, Employee Engagement, Leadership Development, Talent Acquisition, Employee Training, SPHR, Executive Pay
Education
University of Kentucky College of Law 1991 — 1994
JD, Law
Transylvania University 1987 — 1991
BA, History, Political Science
Kathleen Tinagero Kathleen Tinagero's Afni Experience September 2010 - January 2011
Job Patient Account Manager at WKONA
Industry Apparel & Fashion
Experience
WKONA April 2015 - Present
tinydynamine May 2005 - Present
Xtend Healthcare, LLC November 2014 - January 2015
Dell June 2012 - March 2014
Western Kentucky University August 2011 - May 2012
Kelly Services August 2010 - April 2011
Afni September 2010 - January 2011
Bob & Barbara's Lounge June 2008 - July 2010
Tritone Bar April 2008 - June 2009
LUSH FRESH HANDMADE COSMETICS October 2006 - January 2008
Skills
Data Entry, Customer Service, Claims Resolution, Medical Billing, Payroll, Time Management, Customer Satisfaction, Program Management, Training, Microsoft Office, Workers' Compensation..., Medicare/Medicaid..., Process Scheduler, Teamwork, Telephone Skills, Call Center, Inventory Control, Filing, Advertising, Employee Training, Purchasing, Account Reconciliation, Microsoft Excel, Sales, Event Planning, Retail Sales, Merchandising, Collections
Education
Riverside City College 1999 — 2000
Moreno Valley High School 1988 — 1992
General Education
AAPC
CPC, Medical Insurance Coding Specialist/Coder
WKONA April 2015 - Present
tinydynamine May 2005 - Present
Xtend Healthcare, LLC November 2014 - January 2015
Dell June 2012 - March 2014
Western Kentucky University August 2011 - May 2012
Kelly Services August 2010 - April 2011
Afni September 2010 - January 2011
Bob & Barbara's Lounge June 2008 - July 2010
Tritone Bar April 2008 - June 2009
LUSH FRESH HANDMADE COSMETICS October 2006 - January 2008
Skills
Data Entry, Customer Service, Claims Resolution, Medical Billing, Payroll, Time Management, Customer Satisfaction, Program Management, Training, Microsoft Office, Workers' Compensation..., Medicare/Medicaid..., Process Scheduler, Teamwork, Telephone Skills, Call Center, Inventory Control, Filing, Advertising, Employee Training, Purchasing, Account Reconciliation, Microsoft Excel, Sales, Event Planning, Retail Sales, Merchandising, Collections
Education
Riverside City College 1999 — 2000
Moreno Valley High School 1988 — 1992
General Education
AAPC
CPC, Medical Insurance Coding Specialist/Coder
ReKente Beaty ReKente Beaty's Afni Experience May 2011 - August 2011
Job Student at University of Alabama
Industry Information Technology and Services
Experience
Afni May 2011 - August 2011
Skills
Computer Proficiency, Leadership, Interpersonal...
Education
University of Alabama 2010 — 2014
Management Information Systems, General
LaFayette High School 2006 — 2010
Advanced Diploma
Afni May 2011 - August 2011
Skills
Computer Proficiency, Leadership, Interpersonal...
Education
University of Alabama 2010 — 2014
Management Information Systems, General
LaFayette High School 2006 — 2010
Advanced Diploma
Martin Ornelas Martin Ornelas's Afni Experience October 2010 - March 2011
Job Manager in Training at GUESS?, Inc.
Industry Retail
Experience
GUESS?, Inc. October 2014 - May 2015
GUESS?, Inc. October 2011 - October 2014
GC Services December 2011 - March 2012
Afni October 2010 - March 2011
Skills
Aviation Maintenance, Computer Hardware, Mobile Devices, Driving, Administration, Sales, Customer Service, Retail, Merchandising, Teamwork, Marketing, Training, Customer Satisfaction, Social Networking, Time Management, Visual Merchandising, PowerPoint, Retail Sales, Microsoft Word, Inventory Control, Inventory Management, Leadership, Customer Experience, Communication, Microsoft Office, Cashiering, Team Leadership, Social Media, Employee Training, Marketing Strategy, Team Building, Loss Prevention, Negotiation, Budgets, Project Management, Troubleshooting, Public Speaking, Account Management, Data Entry, Social Media Marketing, Management, Facebook
Education
Western New Mexico University 2013 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.0 GPA
Pima Community College 2010 — 2012
Abus, Business Administration and Management, General, Freshman
GUESS?, Inc. October 2014 - May 2015
GUESS?, Inc. October 2011 - October 2014
GC Services December 2011 - March 2012
Afni October 2010 - March 2011
Skills
Aviation Maintenance, Computer Hardware, Mobile Devices, Driving, Administration, Sales, Customer Service, Retail, Merchandising, Teamwork, Marketing, Training, Customer Satisfaction, Social Networking, Time Management, Visual Merchandising, PowerPoint, Retail Sales, Microsoft Word, Inventory Control, Inventory Management, Leadership, Customer Experience, Communication, Microsoft Office, Cashiering, Team Leadership, Social Media, Employee Training, Marketing Strategy, Team Building, Loss Prevention, Negotiation, Budgets, Project Management, Troubleshooting, Public Speaking, Account Management, Data Entry, Social Media Marketing, Management, Facebook
Education
Western New Mexico University 2013 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.0 GPA
Pima Community College 2010 — 2012
Abus, Business Administration and Management, General, Freshman
William Gamble William Gamble's Afni Experience August 2010 - August 2012
Job Event Technology Account Executive at XpoNet
Industry Telecommunications
Experience
XpoNet October 2014 - Present
Southern New Hampshire University June 2014 - August 2014
Mount Dora Middle School April 2013 - June 2013
Walt Disney World September 2012 - April 2013
Afni August 2010 - August 2012
Orlando DGuides July 2011 - January 2012
Verizon Wireless February 1999 - September 2005
Skills
Call Center, Coaching, Customer Satisfaction, Training, Customer Service, Performance Management, Team Building, Team Leadership, Recruiting, Process Improvement, Workshop Facilitation, Project Management, Troubleshooting, Microsoft Office, Curriculum Design, Quality Assurance, Writing, Leadership, Customer Experience, Employee Training, Leadership Development, Editing, Employee Relations, Time Management, Contact Centers, Technical Support, Team Management, Employee Engagement, Call Centers, Public Speaking
Education
Southern New Hampshire University 2012 — 2015
Master's Degree, English, 3.81
Southern New Hampshire University 2009 — 2011
Bachelor of Arts (B.A.), English Language and Literature, 3.79
XpoNet October 2014 - Present
Southern New Hampshire University June 2014 - August 2014
Mount Dora Middle School April 2013 - June 2013
Walt Disney World September 2012 - April 2013
Afni August 2010 - August 2012
Orlando DGuides July 2011 - January 2012
Verizon Wireless February 1999 - September 2005
Skills
Call Center, Coaching, Customer Satisfaction, Training, Customer Service, Performance Management, Team Building, Team Leadership, Recruiting, Process Improvement, Workshop Facilitation, Project Management, Troubleshooting, Microsoft Office, Curriculum Design, Quality Assurance, Writing, Leadership, Customer Experience, Employee Training, Leadership Development, Editing, Employee Relations, Time Management, Contact Centers, Technical Support, Team Management, Employee Engagement, Call Centers, Public Speaking
Education
Southern New Hampshire University 2012 — 2015
Master's Degree, English, 3.81
Southern New Hampshire University 2009 — 2011
Bachelor of Arts (B.A.), English Language and Literature, 3.79
Matthew Scheurer Matthew Scheurer's Afni Experience September 2013 - July 2015
Job Customer Service Support Representative at Afni
Industry Wireless
Experience
Drake Software August 2015 - Present
Afni September 2013 - July 2015
The Goodyear Tire & Rubber Company May 2011 - July 2013
The Goodyear Tire & Rubber Company March 2008 - May 2011
The Goodyear Tire & Rubber Company December 2007 - March 2008
Walmart September 2005 - August 2007
Skills
Continuous Improvement, Process Improvement, Inventory Management, Customer Service, Automotive, Customer Satisfaction, Forecasting, Logistics, Operations Management, Leadership, Management, Training, Vehicles, Troubleshooting, Call Centers
Education
Southern Union State Community College 2014 — 2015
Associate’s Degree, Business Administration and Management, General
Drake Software August 2015 - Present
Afni September 2013 - July 2015
The Goodyear Tire & Rubber Company May 2011 - July 2013
The Goodyear Tire & Rubber Company March 2008 - May 2011
The Goodyear Tire & Rubber Company December 2007 - March 2008
Walmart September 2005 - August 2007
Skills
Continuous Improvement, Process Improvement, Inventory Management, Customer Service, Automotive, Customer Satisfaction, Forecasting, Logistics, Operations Management, Leadership, Management, Training, Vehicles, Troubleshooting, Call Centers
Education
Southern Union State Community College 2014 — 2015
Associate’s Degree, Business Administration and Management, General
Jesse Serra Jesse Serra's Afni Experience June 2008 - October 2010
Job Assistant I.T Systems Engineer at Rose Management Group
Industry Education Management
Experience
Rose Management Group March 2013 - Present
Rose Management Group August 2011 - February 2013
Afni June 2008 - October 2010
Skills
Network Administration, Windows 7, Remote Desktop, Windows Server, Active Directory, Customer Service, Laptops, VPN, Help Desk Support, Printers, Computer Hardware, Troubleshooting, Workstations, Team Building, VMware, Network Support, Sonicwall, Windows XP Pro, Patch Panels, Virus Removal, Windows XP, Desktop Troubleshooting, Final Cut Pro, ALS, Premiere, XP, Server 2008, Remote Support, Windows 7 Pro, Adobe Premiere
Education
Pima Community College 2011 — 2014
Associate of Applied Science, Network/System Administration
Marana High School 1999 — 2003
Rose Management Group March 2013 - Present
Rose Management Group August 2011 - February 2013
Afni June 2008 - October 2010
Skills
Network Administration, Windows 7, Remote Desktop, Windows Server, Active Directory, Customer Service, Laptops, VPN, Help Desk Support, Printers, Computer Hardware, Troubleshooting, Workstations, Team Building, VMware, Network Support, Sonicwall, Windows XP Pro, Patch Panels, Virus Removal, Windows XP, Desktop Troubleshooting, Final Cut Pro, ALS, Premiere, XP, Server 2008, Remote Support, Windows 7 Pro, Adobe Premiere
Education
Pima Community College 2011 — 2014
Associate of Applied Science, Network/System Administration
Marana High School 1999 — 2003
Cameron Rasmussen Cameron Rasmussen's Afni Experience September 2013 - July 2014
Job Associate Desktop Engineer at Afni, Inc.
Industry Information Technology and Services
Experience
Afni, Inc. July 2014 - August 2015
Afni September 2013 - July 2014
Afni December 2011 - September 2013
Afni November 2010 - December 2011
Afni March 2007 - November 2010
Skills
Technical Support, Team Leadership, Call Centers, Management, Process Improvement, Leadership, System Administration, Software Documentation, Customer Satisfaction, Troubleshooting, Active Directory, Microsoft Office, Project Management, Training, Performance Management, Customer Service, Call Center, Customer Experience, SharePoint, Coaching, Team Building, Windows 7, Computer Hardware, Business Process..., Security, Program Management, Operations Management, Employee Training, Vendor Management, Windows, Teamwork, Leadership Development, Employee Relations, Team Management, Change Management, Recruiting, Citrix XenApp, Citrix XenDesktop, McAfee
Education
The University of Texas at San Antonio 2000 — 2006
B.B.A Information Systems, Information systems, Management
Marble Falls High School 1995 — 1999
Afni, Inc. July 2014 - August 2015
Afni September 2013 - July 2014
Afni December 2011 - September 2013
Afni November 2010 - December 2011
Afni March 2007 - November 2010
Skills
Technical Support, Team Leadership, Call Centers, Management, Process Improvement, Leadership, System Administration, Software Documentation, Customer Satisfaction, Troubleshooting, Active Directory, Microsoft Office, Project Management, Training, Performance Management, Customer Service, Call Center, Customer Experience, SharePoint, Coaching, Team Building, Windows 7, Computer Hardware, Business Process..., Security, Program Management, Operations Management, Employee Training, Vendor Management, Windows, Teamwork, Leadership Development, Employee Relations, Team Management, Change Management, Recruiting, Citrix XenApp, Citrix XenDesktop, McAfee
Education
The University of Texas at San Antonio 2000 — 2006
B.B.A Information Systems, Information systems, Management
Marble Falls High School 1995 — 1999
Olivia Creech Olivia Creech's Afni Experience July 2012 - January 2013
Job Certified Nursing Assistant at SunLife Home Health
Industry Health, Wellness and Fitness
Experience
SunLife Home Health April 2013 - Present
Afni July 2012 - January 2013
Skills
Customer Service, Cpr Certified, AED, Patient Safety, Direct Patient Care, Medication Reminders, Ambulatory Care, HIPAA, Vital Signs
Education
Tucson College 2013 — 2013
Sahuaro High School 2008 — 2012
SunLife Home Health April 2013 - Present
Afni July 2012 - January 2013
Skills
Customer Service, Cpr Certified, AED, Patient Safety, Direct Patient Care, Medication Reminders, Ambulatory Care, HIPAA, Vital Signs
Education
Tucson College 2013 — 2013
Sahuaro High School 2008 — 2012
Alisha Mabson Alisha Mabson's Afni Experience December 2010 - November 2011
Job Assembly at SCA
Industry Electrical/Electronic Manufacturing
Experience
SCA October 2012 - March 2013
Neptune Technology Group June 2012 - August 2012
Hanil USA February 2012 - April 2012
Afni December 2010 - November 2011
Lake Martin Inc July 2010 - November 2010
Walmart July 2008 - March 2010
Skills
Customer Service, Manufacturing
Education
Southern Union State Community College
Registered Nursing/Registered Nurse
SCA October 2012 - March 2013
Neptune Technology Group June 2012 - August 2012
Hanil USA February 2012 - April 2012
Afni December 2010 - November 2011
Lake Martin Inc July 2010 - November 2010
Walmart July 2008 - March 2010
Skills
Customer Service, Manufacturing
Education
Southern Union State Community College
Registered Nursing/Registered Nurse
Gerald Griggs's Afni Experience December 2010 - February 2015
Job Authorizer at American Home Shield
Industry Outsourcing/Offshoring
Experience
American Home Shield February 2015 - Present
Afni December 2010 - February 2015
Target September 2008 - January 2012
Skills
Customer Experience, Call Center, Customer Satisfaction, Customer Service, Call Centers, Outsourcing, Sales, Customer Retention, Training, Process Improvement, Team Leadership, Performance Management, BPO, Workforce Management, Management, Account Management, Vendor Management, Team Management, CRM, Contact Centers, Recruiting, Telecommunications
Education
Southern Union State Community College 2007 — 2010
Business Administration, Management and Operations
Loachapoka High School 2001 — 2005
High school Diploma
American Home Shield February 2015 - Present
Afni December 2010 - February 2015
Target September 2008 - January 2012
Skills
Customer Experience, Call Center, Customer Satisfaction, Customer Service, Call Centers, Outsourcing, Sales, Customer Retention, Training, Process Improvement, Team Leadership, Performance Management, BPO, Workforce Management, Management, Account Management, Vendor Management, Team Management, CRM, Contact Centers, Recruiting, Telecommunications
Education
Southern Union State Community College 2007 — 2010
Business Administration, Management and Operations
Loachapoka High School 2001 — 2005
High school Diploma
Cora Fite Cora Fite's Afni Experience January 2012 - Present
Job Insurance Professional
Industry Insurance
Experience
Afni January 2012 - Present
Designed 2B Perfect Travel & Event Planning 2006 - Present
Comcast January 2012 - November 2012
United Concordia Dental January 2003 - January 2010
Skills
Sales, Sales Presentations, Database Admin, QuickBooks, Microsoft Office, Account Management, Employee Benefits, Project Management, Customer Service, Customer Retention, Sales Management, Outlook, Customer Satisfaction, Data Entry, Telephone Skills, Spreadsheets, Time Management, Office Management
Education
Strayer University
Bachelor of Applied Science (B.A.Sc.), Health Services Administration
Robert Clemente College Prep 1981 — 1985
High School Diploma
Afni January 2012 - Present
Designed 2B Perfect Travel & Event Planning 2006 - Present
Comcast January 2012 - November 2012
United Concordia Dental January 2003 - January 2010
Skills
Sales, Sales Presentations, Database Admin, QuickBooks, Microsoft Office, Account Management, Employee Benefits, Project Management, Customer Service, Customer Retention, Sales Management, Outlook, Customer Satisfaction, Data Entry, Telephone Skills, Spreadsheets, Time Management, Office Management
Education
Strayer University
Bachelor of Applied Science (B.A.Sc.), Health Services Administration
Robert Clemente College Prep 1981 — 1985
High School Diploma
Billy S Curry Billy S Curry's Afni Experience October 2013 - April 2014
Job Sweeper/Industrial Cleaner at IH Services, Inc.
Industry Facilities Services
Experience
IH Services, Inc. May 2014 - Present
Afni October 2013 - April 2014
Walmart May 2012 - April 2013
Murphy USA February 2012 - June 2012
West Corporation August 2011 - February 2012
LiveOps April 2010 - August 2011
Intelenet America June 2008 - May 2011
Robertsons' Shell (OOB) June 2007 - May 2008
Walmart March 2004 - June 2007
Skills
Customer Service, Supervisory Skills, Training, Employee Training, Organization Skills, Microsoft Office, Cash Handling, Management, Help Desk Support, Technical Support, Customer Support, Easily Adaptable, Sales, Up-selling, Cross Selling, Diversity & Inclusion, Business Travel, Leisure Travel, Travel Planning, Tourism, Finance, Troubleshooting, Retail Sales, Sales Management, Planograms, Planogram Development, Inventory Management, Inventory Control, Cisco VoIP, Telemarketing, Industrial Cleaning, People Skills, Soft Skills, Telephone Skills, CRM, Interviews, Financial Reporting, Business Development, Team Building, Team Leadership, Cashiering, Store Remodeling
Education
Somerset Community College 2010 — 2013
Associate in Applied Science (A.A.S.), Business Administration and Management, General
Russell County High School 1999 — 2003
High School Diploma, General Studies
IH Services, Inc. May 2014 - Present
Afni October 2013 - April 2014
Walmart May 2012 - April 2013
Murphy USA February 2012 - June 2012
West Corporation August 2011 - February 2012
LiveOps April 2010 - August 2011
Intelenet America June 2008 - May 2011
Robertsons' Shell (OOB) June 2007 - May 2008
Walmart March 2004 - June 2007
Skills
Customer Service, Supervisory Skills, Training, Employee Training, Organization Skills, Microsoft Office, Cash Handling, Management, Help Desk Support, Technical Support, Customer Support, Easily Adaptable, Sales, Up-selling, Cross Selling, Diversity & Inclusion, Business Travel, Leisure Travel, Travel Planning, Tourism, Finance, Troubleshooting, Retail Sales, Sales Management, Planograms, Planogram Development, Inventory Management, Inventory Control, Cisco VoIP, Telemarketing, Industrial Cleaning, People Skills, Soft Skills, Telephone Skills, CRM, Interviews, Financial Reporting, Business Development, Team Building, Team Leadership, Cashiering, Store Remodeling
Education
Somerset Community College 2010 — 2013
Associate in Applied Science (A.A.S.), Business Administration and Management, General
Russell County High School 1999 — 2003
High School Diploma, General Studies
Michael Core Michael Core's Afni Experience March 2010 - January 2012
Job Claims Examiner at Cahaba GBA
Industry Human Resources
Experience
Cahaba GBA April 2014 - Present
West Central Georgia Regional Hospital March 2012 - October 2013
Afni March 2010 - January 2012
Skills
Microsoft Office 2007, Microsoft Excel, Microsoft Word, Data Entry, Access, Payroll, Filing, Customer Service, Medical Records, Outlook, Communication, Teamwork, Interviews, Research, Project Management, Microsoft Office
Education
University of Alabama at Birmingham 2015 — 2016
Information Systems
Troy University 2011 — 2012
Bachelors of Science, Management Information Systems
Cahaba GBA April 2014 - Present
West Central Georgia Regional Hospital March 2012 - October 2013
Afni March 2010 - January 2012
Skills
Microsoft Office 2007, Microsoft Excel, Microsoft Word, Data Entry, Access, Payroll, Filing, Customer Service, Medical Records, Outlook, Communication, Teamwork, Interviews, Research, Project Management, Microsoft Office
Education
University of Alabama at Birmingham 2015 — 2016
Information Systems
Troy University 2011 — 2012
Bachelors of Science, Management Information Systems
Raul Andros Gil Azamar Raul Andros Gil Azamar's Afni Experience December 2012 - October 2013
Job Account Executive at J.D. Mellberg Financial
Industry Financial Services
Experience
J.D. Mellberg Financial November 2014 - Present
LivingSocial October 2013 - November 2014
Afni December 2012 - October 2013
Afni August 2012 - December 2012
Afni April 2012 - August 2012
Self - Employed Artist February 2008 - March 2012
Majestic Great Danes May 2002 - January 2008
Skills
Training, Leadership, Call Centers, Sales, Customer Satisfaction, Microsoft Office, Call Center Development, Customer Experience, Captivate, WebEx, Coaching, Needs Analysis, Customer Service..., Microsoft Applications, Technical Support, Customer Service, Paint, Zbrush, Time Management, Management, SharePoint, Call Center, Telecommunications, iOS, Microsoft Office..., LTE, Kronos Timekeeping, Lync, Word Processing, Apple OS, iPhone Support, Cisco Call Manager, ACSS, Customer Support, Security, Physical Security, Salesforce.com, Troubleshooting, iTunes, Selling, Networking, Customer Retention, Telephone Skills, iLife
Education
E-learning 2014 — 2014
AppleCare Technician Training
Pima Community College 2003 — 2003
GED, General education
Marana high school 1999 — 2002
General Studies
J.D. Mellberg Financial November 2014 - Present
LivingSocial October 2013 - November 2014
Afni December 2012 - October 2013
Afni August 2012 - December 2012
Afni April 2012 - August 2012
Self - Employed Artist February 2008 - March 2012
Majestic Great Danes May 2002 - January 2008
Skills
Training, Leadership, Call Centers, Sales, Customer Satisfaction, Microsoft Office, Call Center Development, Customer Experience, Captivate, WebEx, Coaching, Needs Analysis, Customer Service..., Microsoft Applications, Technical Support, Customer Service, Paint, Zbrush, Time Management, Management, SharePoint, Call Center, Telecommunications, iOS, Microsoft Office..., LTE, Kronos Timekeeping, Lync, Word Processing, Apple OS, iPhone Support, Cisco Call Manager, ACSS, Customer Support, Security, Physical Security, Salesforce.com, Troubleshooting, iTunes, Selling, Networking, Customer Retention, Telephone Skills, iLife
Education
E-learning 2014 — 2014
AppleCare Technician Training
Pima Community College 2003 — 2003
GED, General education
Marana high school 1999 — 2002
General Studies
Joshua Minor Joshua Minor's Afni Experience September 2009 - June 2010
Job Experienced Customer Service Representative
Industry Outsourcing/Offshoring
Experience
Convergys July 2010 - September 2013
Afni September 2009 - June 2010
GameStop November 2008 - August 2009
Six Flags September 2008 - November 2008
Skills
Training, Workforce Management, Training Delivery, Performance Management, Talent Management, Employee Relations, Employee Engagement, Call Centers, Talent Acquisition, Soft Skills, BPO
Education
Mehlville High School 2005 — 2008
High School Diploma
Pima Community College
Computer Programming
St. Louis Community College
Computer Programming
Convergys July 2010 - September 2013
Afni September 2009 - June 2010
GameStop November 2008 - August 2009
Six Flags September 2008 - November 2008
Skills
Training, Workforce Management, Training Delivery, Performance Management, Talent Management, Employee Relations, Employee Engagement, Call Centers, Talent Acquisition, Soft Skills, BPO
Education
Mehlville High School 2005 — 2008
High School Diploma
Pima Community College
Computer Programming
St. Louis Community College
Computer Programming
N Greg Ford N Greg Ford's Afni Experience December 2005 - May 2006
Job Animation Professional
Industry Animation
Experience
Allstaff Services Inc December 2008 - June 2009
Big Dogs Sportswear January 2008 - October 2008
American Valet December 2006 - December 2007
Scrip Bank July 2006 - October 2006
Afni December 2005 - May 2006
Dominoes Pizza August 2004 - April 2006
Skills
Typing, Adobe Creative Suite, Customer Service, Microsoft Office, Maya, Poser, Zbrush
Education
Pima Community College 2005 — 2010
Associates, Digital Arts Animation
Allstaff Services Inc December 2008 - June 2009
Big Dogs Sportswear January 2008 - October 2008
American Valet December 2006 - December 2007
Scrip Bank July 2006 - October 2006
Afni December 2005 - May 2006
Dominoes Pizza August 2004 - April 2006
Skills
Typing, Adobe Creative Suite, Customer Service, Microsoft Office, Maya, Poser, Zbrush
Education
Pima Community College 2005 — 2010
Associates, Digital Arts Animation
Gary Hamblin Gary Hamblin's Afni Experience September 2004 - Present
Job Solution Delivery Manager
Industry Computer Software
Experience
Afni September 2004 - Present
Independant Consultant February 1997 - August 2004
Unisys January 1990 - February 1997
Unisys January 1985 - December 1989
Burroughs January 1981 - December 1984
Skills
IT Management, Software Development, Project Management, Process Improvement, CRM, Management, Business Analysis, .NET, Training, SDLC, C#, SQL, Agile Methodologies, Enterprise Software, Leadership
Education
Southern Illinois University, Carbondale 2003 — 2004
BS, Information Technology Management
Southern Illinois University, Carbondale 1978 — 1980
AAS, Electronics Technology
Afni September 2004 - Present
Independant Consultant February 1997 - August 2004
Unisys January 1990 - February 1997
Unisys January 1985 - December 1989
Burroughs January 1981 - December 1984
Skills
IT Management, Software Development, Project Management, Process Improvement, CRM, Management, Business Analysis, .NET, Training, SDLC, C#, SQL, Agile Methodologies, Enterprise Software, Leadership
Education
Southern Illinois University, Carbondale 2003 — 2004
BS, Information Technology Management
Southern Illinois University, Carbondale 1978 — 1980
AAS, Electronics Technology
Ashley D. Holloway's Afni Experience December 2013 - Present
Job Selector
Industry Warehousing
Experience
Jo-Ann Stores, LLC. January 2015 - Present
Afni December 2013 - Present
U.S. Security Associates, Inc. October 2014 - November 2014
Gfa Logistics April 2014 - July 2014
Skills
Customer Service, Sales, Microsoft Office, Microsoft Excel, PowerPoint, Light Industrial, Microsoft Word, Automotive
Education
Southern Union State Community College 2012 — 2016
Education, Early Childhood Education and Teaching
Lanett High School 2008 — 2012
Seeking, Elementary Education and Teaching
Jo-Ann Stores, LLC. January 2015 - Present
Afni December 2013 - Present
U.S. Security Associates, Inc. October 2014 - November 2014
Gfa Logistics April 2014 - July 2014
Skills
Customer Service, Sales, Microsoft Office, Microsoft Excel, PowerPoint, Light Industrial, Microsoft Word, Automotive
Education
Southern Union State Community College 2012 — 2016
Education, Early Childhood Education and Teaching
Lanett High School 2008 — 2012
Seeking, Elementary Education and Teaching
Nicolas Boswell's Afni Experience August 2013 - December 2013
Job Relief Worker at Southwest Key Program
Industry Civic & Social Organization
Experience
Southwest Key Program September 2015 - Present
Southwest Key Program June 2014 - August 2015
BASIS.ed January 2014 - June 2014
Afni August 2013 - December 2013
Pre-Trial Services January 2013 - July 2013
University of Arizona Bookstores August 2008 - May 2013
jcpenney October 2006 - July 2007
Skills
Interviews, Report Writing, Microsoft Word, Microsoft Excel, Customer Service, Loss Prevention, Surveillance, Data Entry, Sales, Training, Customer Satisfaction, Microsoft Office, Teamwork, Telephone Skills
Education
University of Arizona 2008 — 2013
Bachelor of Science (B.S.), Public Policy and Management-Criminal Justice Admin
Pima Community College 2011 — 2012
Southwest Key Program September 2015 - Present
Southwest Key Program June 2014 - August 2015
BASIS.ed January 2014 - June 2014
Afni August 2013 - December 2013
Pre-Trial Services January 2013 - July 2013
University of Arizona Bookstores August 2008 - May 2013
jcpenney October 2006 - July 2007
Skills
Interviews, Report Writing, Microsoft Word, Microsoft Excel, Customer Service, Loss Prevention, Surveillance, Data Entry, Sales, Training, Customer Satisfaction, Microsoft Office, Teamwork, Telephone Skills
Education
University of Arizona 2008 — 2013
Bachelor of Science (B.S.), Public Policy and Management-Criminal Justice Admin
Pima Community College 2011 — 2012
Louis L. Burge's Afni Experience April 2011 - October 2011
Job Senior Sales Advisor at Ford Motor Company
Industry Automotive
Experience
Ford Motor Company 2015 - Present
Verizon Business June 2012 - July 2015
Sprint Nextel October 2011 - June 2012
Afni April 2011 - October 2011
Alabama Historical Commission July 2010 - September 2010
Montgomery County Family Court Juvenile Division May 2010 - July 2010
Calmar's Furniture March 2009 - December 2009
RuffaloCODY October 2006 - May 2007
Finish Line November 2005 - May 2006
Marble Slab Creamery April 2005 - September 2005
Skills
Marketing Strategy, Implementing Sales, Online Marketing, Attraction Marketing, One-to-one Marketing, Integrated Marketing..., Advertising Sales, Ad Sales, Radio Sales, Student Recruitment, Tactical Sales, Demonstrating, Fortune 1000, Sales Order Processing, External Sales, Plan Administration, Insurance Consulting, Sales Operations, Demand Planning, Sales Support, Marketing Automation, Marketing Solutions, Enterprise Marketing, Marketing Communications, Agency Relations, Advertising, Radio Advertising, Broadcast Advertising, Outdoor Advertising, Magazine Ads, Mobile Advertising, Digital Media Sales, Secure Communications, Marketing, Student Recruiting, Sales, Online Advertising, Customer Service, Integrated Marketing, Time Management, PowerPoint, Customer Satisfaction, Microsoft Word, Account Management, Microsoft Excel, Microsoft Office, Leadership, Training, Management, Analysis
Education
Tuskegee University 2006 — 2011
BA, Business Administration and Management, General
Robert E. Lee High School 2003 — 2006
High School Diploma
Ford Motor Company 2015 - Present
Verizon Business June 2012 - July 2015
Sprint Nextel October 2011 - June 2012
Afni April 2011 - October 2011
Alabama Historical Commission July 2010 - September 2010
Montgomery County Family Court Juvenile Division May 2010 - July 2010
Calmar's Furniture March 2009 - December 2009
RuffaloCODY October 2006 - May 2007
Finish Line November 2005 - May 2006
Marble Slab Creamery April 2005 - September 2005
Skills
Marketing Strategy, Implementing Sales, Online Marketing, Attraction Marketing, One-to-one Marketing, Integrated Marketing..., Advertising Sales, Ad Sales, Radio Sales, Student Recruitment, Tactical Sales, Demonstrating, Fortune 1000, Sales Order Processing, External Sales, Plan Administration, Insurance Consulting, Sales Operations, Demand Planning, Sales Support, Marketing Automation, Marketing Solutions, Enterprise Marketing, Marketing Communications, Agency Relations, Advertising, Radio Advertising, Broadcast Advertising, Outdoor Advertising, Magazine Ads, Mobile Advertising, Digital Media Sales, Secure Communications, Marketing, Student Recruiting, Sales, Online Advertising, Customer Service, Integrated Marketing, Time Management, PowerPoint, Customer Satisfaction, Microsoft Word, Account Management, Microsoft Excel, Microsoft Office, Leadership, Training, Management, Analysis
Education
Tuskegee University 2006 — 2011
BA, Business Administration and Management, General
Robert E. Lee High School 2003 — 2006
High School Diploma
Pamela Shelley, MBA's Afni Experience July 2013 - December 2013
Job Healthcare and Mentor at Unversity of Phoenix
Industry Staffing and Recruiting
Experience
Miles of Care May 2013 - Present
Maxim Healthcare Services June 2009 - May 2014
Afni July 2013 - December 2013
New Horizon January 2009 - February 2010
River Place Retirement January 2008 - December 2009
Stewart Webster Hospital August 2003 - August 2007
Stewart Quitman High August 2001 - May 2005
Rescare May 2000 - December 2004
Skills
OSHA Certified, ICD-9, HCPCS, Nursing, Patient Advocacy, Home Care, Blood Pressure, Inpatient, Medical/Surgical, Critical Care, CPR Certified, Community Outreach, Customer Service, Healthcare, Nonprofits, PowerPoint, Staff Development, Team Building, Temporary Placement, Public Speaking, Training, Leadership, Strategic Planning, Management, Leadership Development, Microsoft Office, Recruiting, Human Resources, Coaching, Marketing, Event Planning, Microsoft Word, Microsoft Excel, Sales, Public Relations, Time Management, Social Networking, Program Management, Employee Relations, Policy, Research, Organizational...
Education
Strayer University 2015 — 2017
Master of Education (MEd), Adult and Continuing Education and Teaching
Unversity of Phoenix 2013 — 2014
Master of Business Administration (MBA), Human Resources Management and Services
Unversity of Phoenix 2008 — 2013
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Miles of Care May 2013 - Present
Maxim Healthcare Services June 2009 - May 2014
Afni July 2013 - December 2013
New Horizon January 2009 - February 2010
River Place Retirement January 2008 - December 2009
Stewart Webster Hospital August 2003 - August 2007
Stewart Quitman High August 2001 - May 2005
Rescare May 2000 - December 2004
Skills
OSHA Certified, ICD-9, HCPCS, Nursing, Patient Advocacy, Home Care, Blood Pressure, Inpatient, Medical/Surgical, Critical Care, CPR Certified, Community Outreach, Customer Service, Healthcare, Nonprofits, PowerPoint, Staff Development, Team Building, Temporary Placement, Public Speaking, Training, Leadership, Strategic Planning, Management, Leadership Development, Microsoft Office, Recruiting, Human Resources, Coaching, Marketing, Event Planning, Microsoft Word, Microsoft Excel, Sales, Public Relations, Time Management, Social Networking, Program Management, Employee Relations, Policy, Research, Organizational...
Education
Strayer University 2015 — 2017
Master of Education (MEd), Adult and Continuing Education and Teaching
Unversity of Phoenix 2013 — 2014
Master of Business Administration (MBA), Human Resources Management and Services
Unversity of Phoenix 2008 — 2013
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Keiara Gillon Keiara Gillon's Afni Experience June 2011 - June 2012
Job Distributor Sales at Organo Gold Independent Distributor
Industry Retail
Experience
Citi September 2013 - July 2015
Vector Marketing July 2012 - September 2013
Organo Gold Independent Distributor June 2012 - June 2013
Afni June 2011 - June 2012
Rack Room Shoes February 2008 - June 2008
Rack Room Shoes 2008 - 2008
Skills
Retail, Sales, Visual Merchandising, Loss Prevention, Retail Sales, Store Management, Merchandising, Cashiering, Inventory Control, Cash Handling Experience, Inventory Management, Customer Service, Trend Analysis, Inventory, Apparel, Customer Satisfaction, Training, Budgets, Marketing Strategy, Strategic Planning, Time Management, Product Development, Microsoft Word, Team Leadership, Data Entry, Marketing
Education
Pima Community College 2012 — 2015
Citi September 2013 - July 2015
Vector Marketing July 2012 - September 2013
Organo Gold Independent Distributor June 2012 - June 2013
Afni June 2011 - June 2012
Rack Room Shoes February 2008 - June 2008
Rack Room Shoes 2008 - 2008
Skills
Retail, Sales, Visual Merchandising, Loss Prevention, Retail Sales, Store Management, Merchandising, Cashiering, Inventory Control, Cash Handling Experience, Inventory Management, Customer Service, Trend Analysis, Inventory, Apparel, Customer Satisfaction, Training, Budgets, Marketing Strategy, Strategic Planning, Time Management, Product Development, Microsoft Word, Team Leadership, Data Entry, Marketing
Education
Pima Community College 2012 — 2015
Alan Angelo Alan Angelo's Afni Experience November 1998 - August 2008
Job Director, Client Services at Hinduja Global Solutions Inc.,
Industry Outsourcing/Offshoring
Experience
Hinduja Global Solutions Inc., March 2012 - Present
HGS - Hinduja Global Services January 2011 - March 2012
PAL Health Technologies June 2009 - January 2011
Afni November 1998 - August 2008
AFFINA January 1996 - November 1998
Skills
Public Relations, Sales Presentations, Marketing, Advertising, Management, Strategic Planning, Call Center, Marketing Strategy, Call Centers, Customer Satisfaction, BPO, Leadership, Marketing Management, CRM, Brand Development, Process Improvement
Education
Tennessee Temple University
BS
Hinduja Global Solutions Inc., March 2012 - Present
HGS - Hinduja Global Services January 2011 - March 2012
PAL Health Technologies June 2009 - January 2011
Afni November 1998 - August 2008
AFFINA January 1996 - November 1998
Skills
Public Relations, Sales Presentations, Marketing, Advertising, Management, Strategic Planning, Call Center, Marketing Strategy, Call Centers, Customer Satisfaction, BPO, Leadership, Marketing Management, CRM, Brand Development, Process Improvement
Education
Tennessee Temple University
BS
Amanda Thrift's Afni Experience May 2011 - June 2013
Job Branch Manager, AVP at PNC Bank PNCCertified Women's Business Advocate
Industry Banking
Experience
PNC June 2013 - Present
Afni May 2011 - June 2013
SunTrust Bank October 2009 - May 2011
Regions Bank December 2005 - October 2009
Skills
Retail Banking, Branch Banking, Credit, Mortgage Lending, Loans, Leadership, Team Building, Customer Service, Banking, Consumer Lending, Risk Management, Branch Management, Coaching, Commercial Lending, Credit Analysis, Loan Origination, Management, Relationship Management, Sales, Small Business Lending
Education
Auburn University 2004 — 2005
Bachelor of Arts (BA), Public Administration
Southern Union State Community College 1999 — 2003
AAS, Applied Science
PNC June 2013 - Present
Afni May 2011 - June 2013
SunTrust Bank October 2009 - May 2011
Regions Bank December 2005 - October 2009
Skills
Retail Banking, Branch Banking, Credit, Mortgage Lending, Loans, Leadership, Team Building, Customer Service, Banking, Consumer Lending, Risk Management, Branch Management, Coaching, Commercial Lending, Credit Analysis, Loan Origination, Management, Relationship Management, Sales, Small Business Lending
Education
Auburn University 2004 — 2005
Bachelor of Arts (BA), Public Administration
Southern Union State Community College 1999 — 2003
AAS, Applied Science
LJ Chavera's Afni Experience April 2009 - November 2011
Job Inventory Controller at Baker Hughes
Industry Oil & Energy
Experience
Baker Hughes June 2012 - Present
Weatherford November 2011 - June 2012
Afni April 2009 - November 2011
Time Warner Cable August 2007 - August 2008
Asset Acceptance November 2001 - October 2003
Concord Supply, Inc. January 1999 - December 1999
Skills
Leadership, Sales, Customer Service, Management, Teamwork, Training, Team Leadership, Negotiation, Project Planning, Supervisory Skills, Recruiting, Process Improvement, Performance Management, Operations Management, Team Management, Employee Training, Social Networking, Coaching, Sourcing, Call Center, Human Resources, Hydraulic Fracturing, Supervisory Experience, Supervisory Management, Cement, Networking, Research, Inventory Management, Inventory Control, SAP, Supply Chain, Microsoft Office, Team Building, Logistics, Strategic Planning, Analysis
Education
Texas A&M University
Biology
Baker Hughes June 2012 - Present
Weatherford November 2011 - June 2012
Afni April 2009 - November 2011
Time Warner Cable August 2007 - August 2008
Asset Acceptance November 2001 - October 2003
Concord Supply, Inc. January 1999 - December 1999
Skills
Leadership, Sales, Customer Service, Management, Teamwork, Training, Team Leadership, Negotiation, Project Planning, Supervisory Skills, Recruiting, Process Improvement, Performance Management, Operations Management, Team Management, Employee Training, Social Networking, Coaching, Sourcing, Call Center, Human Resources, Hydraulic Fracturing, Supervisory Experience, Supervisory Management, Cement, Networking, Research, Inventory Management, Inventory Control, SAP, Supply Chain, Microsoft Office, Team Building, Logistics, Strategic Planning, Analysis
Education
Texas A&M University
Biology
Krista Storoy Krista Storoy's Afni Experience June 2003 - June 2004
Job Sales at Firestone Complete Auto
Industry Retail
Experience
Firestone Complete Auto April 2014 - Present
Wal Mart July 2008 - April 2014
Robert Morris University May 2011 - July 2011
McDonalds May 2008 - July 2008
Club Cabaret December 2005 - December 2007
AFNI June 2003 - June 2004
Methodist Medical Center of Illinois December 2001 - February 2003
Skills
Customer Service, Telephone Skills, Time Management, Facebook, Word, PowerPoint, Microsoft Office, Twitter, LinkedIn, Team Leadership, Team-oriented, Stocking, Microsoft Word, Invoicing, Cashiering, Healthcare
Education
Robert Morris University - Illinois 2010 — 2011
Batchlors, Business
Quest College 1998 — 2000
Associates, Medical Assisting
Firestone Complete Auto April 2014 - Present
Wal Mart July 2008 - April 2014
Robert Morris University May 2011 - July 2011
McDonalds May 2008 - July 2008
Club Cabaret December 2005 - December 2007
AFNI June 2003 - June 2004
Methodist Medical Center of Illinois December 2001 - February 2003
Skills
Customer Service, Telephone Skills, Time Management, Facebook, Word, PowerPoint, Microsoft Office, Twitter, LinkedIn, Team Leadership, Team-oriented, Stocking, Microsoft Word, Invoicing, Cashiering, Healthcare
Education
Robert Morris University - Illinois 2010 — 2011
Batchlors, Business
Quest College 1998 — 2000
Associates, Medical Assisting
Gerry Wahlheim Gerry Wahlheim's Afni Experience 2001 - 2004
Job Broker at Coldwell Banker
Industry Real Estate
Experience
Coldwell Banker June 2003 - Present
Afni 2001 - 2004
Lincoln Office 1997 - 2002
Nestle Beich 1982 - 1997
Skills
Real Estate, Sellers, Residential Homes, Real Estate Transactions, Buyers, Mortgage Lending, New Homes, National Association of..., Loans, Construction, Relocation, Investment Properties, First Time Home Buyers, New Home Sales, Condos, Buyer Representation, Referrals, Single Family Homes, Listings
Education
St. Ambrose University 1975 — 1979
BS, Accounting
Coldwell Banker June 2003 - Present
Afni 2001 - 2004
Lincoln Office 1997 - 2002
Nestle Beich 1982 - 1997
Skills
Real Estate, Sellers, Residential Homes, Real Estate Transactions, Buyers, Mortgage Lending, New Homes, National Association of..., Loans, Construction, Relocation, Investment Properties, First Time Home Buyers, New Home Sales, Condos, Buyer Representation, Referrals, Single Family Homes, Listings
Education
St. Ambrose University 1975 — 1979
BS, Accounting
LeTricia Love LeTricia Love's Afni Experience October 2013 - Present
Job Sr. Subrogation Specialist III
Industry Insurance
Experience
Afni October 2013 - Present
Client Services Incorporated January 2009 - September 2013
Afni, Inc. July 2004 - August 2008
Mci World Com/ FAMS February 2000 - July 2004
Skills
Call Centers, Training, Process Improvement, Team Building, Customer Service, Leadership, Coaching, Employee Benefits, Performance Management, Risk Management, Claim, Employee Relations, Time Management, Outlook, Credit Cards, Financial Services, Microsoft Excel, Management, Negotiation, Credit, Insurance, Sales, Employee Training, Analysis, Team Management, Leadership Development, Microsoft Word, Team Leadership, Customer Satisfaction, Subrogation, Debt Collection
Education
Saint Louis Community College-Florissant Valley 1999 — 2002
Associate's degree, Communication, General
Afni October 2013 - Present
Client Services Incorporated January 2009 - September 2013
Afni, Inc. July 2004 - August 2008
Mci World Com/ FAMS February 2000 - July 2004
Skills
Call Centers, Training, Process Improvement, Team Building, Customer Service, Leadership, Coaching, Employee Benefits, Performance Management, Risk Management, Claim, Employee Relations, Time Management, Outlook, Credit Cards, Financial Services, Microsoft Excel, Management, Negotiation, Credit, Insurance, Sales, Employee Training, Analysis, Team Management, Leadership Development, Microsoft Word, Team Leadership, Customer Satisfaction, Subrogation, Debt Collection
Education
Saint Louis Community College-Florissant Valley 1999 — 2002
Associate's degree, Communication, General
Lance Mitchell Lance Mitchell's Afni Experience November 2004 - October 2008
Job Never Stop Innovating.
Industry Information Technology and Services
Experience
MiX Telematics February 2014 - Present
ShopHQ1 November 2008 - November 2013
Reciprocity Management Group LLC. February 2007 - September 2013
Afni November 2004 - October 2008
NURV Motorsports LLC May 2003 - October 2004
Cingular February 2000 - August 2001
Skills
Customer Experience, Operations Management, Quality Assurance, Customer Satisfaction, Customer Retention, Performance Management, Quality Control, Recruiting, Performance Improvement, Six Sigma, Quality Management, Quality Auditing, Workforce Management, Process Improvement, BPO, Quality System, Call Centers, Cross-functional Team..., Operational Excellence, Employee Training, Human Resources, Coaching, Sales, Training, Strategy, Business Development, Business Strategy, Management, Leadership
Education
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2001 — 2003
Harley Davidson, HonTech, K-Tech, FAST, YAMAPRO
MiX Telematics February 2014 - Present
ShopHQ1 November 2008 - November 2013
Reciprocity Management Group LLC. February 2007 - September 2013
Afni November 2004 - October 2008
NURV Motorsports LLC May 2003 - October 2004
Cingular February 2000 - August 2001
Skills
Customer Experience, Operations Management, Quality Assurance, Customer Satisfaction, Customer Retention, Performance Management, Quality Control, Recruiting, Performance Improvement, Six Sigma, Quality Management, Quality Auditing, Workforce Management, Process Improvement, BPO, Quality System, Call Centers, Cross-functional Team..., Operational Excellence, Employee Training, Human Resources, Coaching, Sales, Training, Strategy, Business Development, Business Strategy, Management, Leadership
Education
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2001 — 2003
Harley Davidson, HonTech, K-Tech, FAST, YAMAPRO
Jason Schoonhoven Jason Schoonhoven's Afni Experience October 2001 - June 2004
Job Operations Manager at Ecological Insulation, LLC
Industry Retail
Experience
Ecological Insulation, LLC June 2015 - Present
The Home Depot June 2009 - May 2015
The Home Depot August 2005 - July 2009
The Home Depot June 2004 - August 2005
Afni October 2001 - June 2004
Skills
Visual Merchandising, Store Operations, Store Management, Retail, Merchandising, Loss Prevention, Shrinkage, Driving Results, Planograms, Retail Sales, Associate Development, CPFR, Merchandise Planning, New Store Openings, Big Box, Inventory Management
Education
Troy University 2003 — 2005
Southern Union State Community College 1997 — 2000
Ecological Insulation, LLC June 2015 - Present
The Home Depot June 2009 - May 2015
The Home Depot August 2005 - July 2009
The Home Depot June 2004 - August 2005
Afni October 2001 - June 2004
Skills
Visual Merchandising, Store Operations, Store Management, Retail, Merchandising, Loss Prevention, Shrinkage, Driving Results, Planograms, Retail Sales, Associate Development, CPFR, Merchandise Planning, New Store Openings, Big Box, Inventory Management
Education
Troy University 2003 — 2005
Southern Union State Community College 1997 — 2000
Don Yager Don Yager's Afni Experience November 2000 - January 2014
Job Director of Learning & Development at Intuit; SBG Care
Industry Professional Training & Coaching
Experience
International Customer Service Association May 2015 - Present
Intuit January 2014 - Present
PACE - Professional Association for Customer Engagement January 2014 - January 2015
International Customer Service Association January 2011 - January 2014
Afni November 2000 - January 2014
Afni, Inc. November 2004 - November 2012
Yager Consulting January 2004 - December 2004
Apac Customer Services September 2000 - May 2004
Harmon Solutions Group 1998 - 2000
Hutchinson Technolgy, Inc. 1995 - 1998
Skills
Team Building, Organizational..., E-Learning, Leadership, Staff Development, Strategic Planning, Project Management, Performance Consulting, TQM, Learning Management..., Customer Service..., Training Delivery, Training, Consulting, Budgets, Recruiting, Program Management, Change Management, Performance Management, Call Centers, Customer Satisfaction, Management, Outsourcing, Employee Training, Team Leadership, Customer Experience, CRM, Coaching, Instructional Design, Leadership Development, Telecommunications, Customer Service, Performance Improvement, Customer Retention, Process Improvement, Cross-functional Team..., Operations Management, Enterprise Software, Strategy, Instructor-led Training, Vendor Management, Employee Engagement, BPO, Workforce Management, Inbound Marketing, Talent Management, Business Process..., Needs Analysis, Contact Centers, Call Center Development
Education
University of Wisconsin-Stout 1998 — 2000
B.S., Voc Tech Adutl Ed
University of Wisconsin-Stout 1998 — 2000
BS, Specialization Training & Human Resource Development
Spokane Community College 1979 — 1981
Certificate, Industrial Electricity
International Customer Service Association May 2015 - Present
Intuit January 2014 - Present
PACE - Professional Association for Customer Engagement January 2014 - January 2015
International Customer Service Association January 2011 - January 2014
Afni November 2000 - January 2014
Afni, Inc. November 2004 - November 2012
Yager Consulting January 2004 - December 2004
Apac Customer Services September 2000 - May 2004
Harmon Solutions Group 1998 - 2000
Hutchinson Technolgy, Inc. 1995 - 1998
Skills
Team Building, Organizational..., E-Learning, Leadership, Staff Development, Strategic Planning, Project Management, Performance Consulting, TQM, Learning Management..., Customer Service..., Training Delivery, Training, Consulting, Budgets, Recruiting, Program Management, Change Management, Performance Management, Call Centers, Customer Satisfaction, Management, Outsourcing, Employee Training, Team Leadership, Customer Experience, CRM, Coaching, Instructional Design, Leadership Development, Telecommunications, Customer Service, Performance Improvement, Customer Retention, Process Improvement, Cross-functional Team..., Operations Management, Enterprise Software, Strategy, Instructor-led Training, Vendor Management, Employee Engagement, BPO, Workforce Management, Inbound Marketing, Talent Management, Business Process..., Needs Analysis, Contact Centers, Call Center Development
Education
University of Wisconsin-Stout 1998 — 2000
B.S., Voc Tech Adutl Ed
University of Wisconsin-Stout 1998 — 2000
BS, Specialization Training & Human Resource Development
Spokane Community College 1979 — 1981
Certificate, Industrial Electricity
Joseph Palumbo, CSRP Joseph Palumbo, CSRP's Afni Experience January 2005 - July 2008
Job Chief Claims Officer at Wilber
Industry Insurance
Experience
Wilber April 2009 - Present
Wilber and Associates 2008 - Present
Global-Basis September 2008 - March 2009
Afni January 2005 - July 2008
Professional Claims Services September 2003 - January 2005
Unitrin Direct October 2001 - August 2003
Unitrin Direct Auto Insurance 2001 - 2003
Affinity Insurance Group September 1995 - October 2001
Progressive Insurance September 1978 - September 1995
Progressive Corporation 1978 - 1995
Skills
Claim, Business Development, Property & Casualty..., Insurance, Claims Management, Liability, Workers Compensation, Risk Management, Subrogation, Underwriting, Leadership, Professional Liability, Casualty, Litigation, Commercial Insurance, Marketing, General Insurance, Litigation Management, Arbitration, Legal Liability, Management, Property Damage, Claim Investigation, Reinsurance, Claims Handling, Liability Analysis, Claims Resolution, Commercial Lines, Brokers, D&O, Property Claims, Excess, Casualty Insurance
Education
Regis University 1982 — 1984
MBA, Information Mangement Systems
University of Denver - Daniels College of Business 1976 — 1978
BSBA, Marketing
Westwood High School 1970 — 1973
High School Diploma
Wilber April 2009 - Present
Wilber and Associates 2008 - Present
Global-Basis September 2008 - March 2009
Afni January 2005 - July 2008
Professional Claims Services September 2003 - January 2005
Unitrin Direct October 2001 - August 2003
Unitrin Direct Auto Insurance 2001 - 2003
Affinity Insurance Group September 1995 - October 2001
Progressive Insurance September 1978 - September 1995
Progressive Corporation 1978 - 1995
Skills
Claim, Business Development, Property & Casualty..., Insurance, Claims Management, Liability, Workers Compensation, Risk Management, Subrogation, Underwriting, Leadership, Professional Liability, Casualty, Litigation, Commercial Insurance, Marketing, General Insurance, Litigation Management, Arbitration, Legal Liability, Management, Property Damage, Claim Investigation, Reinsurance, Claims Handling, Liability Analysis, Claims Resolution, Commercial Lines, Brokers, D&O, Property Claims, Excess, Casualty Insurance
Education
Regis University 1982 — 1984
MBA, Information Mangement Systems
University of Denver - Daniels College of Business 1976 — 1978
BSBA, Marketing
Westwood High School 1970 — 1973
High School Diploma
Fredrick shamery Fredrick shamery's Afni Experience June 2004 - August 2010
Job Computer Technician at Automated System Consulting
Industry Outsourcing/Offshoring
Experience
Automated System Consulting August 2013 - Present
Afni June 2004 - August 2010
Afni 2004 - 2010
Skills
Research Development, Advanced Materials, Manufacturing, Management, Social Networking, Wireless Management, Information Management...
Education
Tuskegee University 1995 — 2002
Bachelor of Applied Science (B.A.Sc.), Mechanical Engineering
Automated System Consulting August 2013 - Present
Afni June 2004 - August 2010
Afni 2004 - 2010
Skills
Research Development, Advanced Materials, Manufacturing, Management, Social Networking, Wireless Management, Information Management...
Education
Tuskegee University 1995 — 2002
Bachelor of Applied Science (B.A.Sc.), Mechanical Engineering
Lydia Adams's Afni Experience August 2011 - February 2012
Job BSA OFAC Business Systems Analyst
Industry Banking
Experience
BBVA Compass May 2015 - Present
ProAssurance August 2013 - April 2015
AmeriCorps VISTA March 2012 - March 2013
Afni August 2011 - February 2012
Skills
Microsoft Applications, C++, Oracle SQL Developer, OASIS, SharePoint, Career Development..., Web Chat, Web Sales, Typing, Clerical Skills, Volunteer Management, Volunteer Recruiting, Optimization, Operations Research, Switchboard Operator, Financial Management..., Medical Malpractice, Billing Process, Billing Solutions, Business Analysis, Regression Testing, Data Analysis, Microsoft Office, Public Speaking, Customer Service, PowerPoint, Leadership, Microsoft Word
Education
Tuskegee University 2005 — 2011
Bachelor of Science (B.S.), Management Science
BBVA Compass May 2015 - Present
ProAssurance August 2013 - April 2015
AmeriCorps VISTA March 2012 - March 2013
Afni August 2011 - February 2012
Skills
Microsoft Applications, C++, Oracle SQL Developer, OASIS, SharePoint, Career Development..., Web Chat, Web Sales, Typing, Clerical Skills, Volunteer Management, Volunteer Recruiting, Optimization, Operations Research, Switchboard Operator, Financial Management..., Medical Malpractice, Billing Process, Billing Solutions, Business Analysis, Regression Testing, Data Analysis, Microsoft Office, Public Speaking, Customer Service, PowerPoint, Leadership, Microsoft Word
Education
Tuskegee University 2005 — 2011
Bachelor of Science (B.S.), Management Science
Bridget Coogle's Afni Experience September 2001 - July 2008
Job Bridget Coogle Photography
Industry Consumer Services
Experience
Bridget Coogle Photography August 1997 - Present
The Work At Home Solutions October 2012 - January 2015
AT&T Authorized Retailer 2015 - 2015
AT&T Authorized Retailer 2015 - 2015
N.E.W. Customer Service Companies, Inc August 2011 - August 2012
AT&T Mobility 2012 - 2012
Afni September 2001 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Strategic Planning, PowerPoint, Public Speaking, Digital Photography, Portrait Photography, Wedding Photography, Studio Photography, Fine Art Photography, Travel Photography, Salesforce.com, Oracle Applications, Web Design, Graphic Design, Portraits, Weddings, Photos, Customer Service, Photography, Social Media, Customer Satisfaction, Photoshop, Social Networking
Education
The Art Institute of Pittsburgh-Online Division 2012 — 2015
Associate of Arts (A.A.), Photography, B
Western Kentucky University 1998 — 2001
Bachelor's degree, Psychology
Warren East High School 1994 — 1998
College/University Preparatory and Advanced High School/Secondary Diploma Program
Bridget Coogle Photography August 1997 - Present
The Work At Home Solutions October 2012 - January 2015
AT&T Authorized Retailer 2015 - 2015
AT&T Authorized Retailer 2015 - 2015
N.E.W. Customer Service Companies, Inc August 2011 - August 2012
AT&T Mobility 2012 - 2012
Afni September 2001 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Strategic Planning, PowerPoint, Public Speaking, Digital Photography, Portrait Photography, Wedding Photography, Studio Photography, Fine Art Photography, Travel Photography, Salesforce.com, Oracle Applications, Web Design, Graphic Design, Portraits, Weddings, Photos, Customer Service, Photography, Social Media, Customer Satisfaction, Photoshop, Social Networking
Education
The Art Institute of Pittsburgh-Online Division 2012 — 2015
Associate of Arts (A.A.), Photography, B
Western Kentucky University 1998 — 2001
Bachelor's degree, Psychology
Warren East High School 1994 — 1998
College/University Preparatory and Advanced High School/Secondary Diploma Program
Matthew McClanahan Matthew McClanahan's Afni Experience November 2010 - April 2011
Job Actuarial Analyst
Industry Insurance
Experience
American Family Insurance December 2014 - Present
BMO Harris Bank April 2014 - November 2014
Chase 2011 - February 2014
Afni November 2010 - April 2011
Best Buy March 2010 - November 2010
Quincy University August 2008 - May 2010
Skills
C++, Visual Basic 5.0/6.0, Insurance, Computer Science, Microsoft Excel, Actuarial Exams, Reliable, Possess strong..., Dependable Team Player, SQL, Mathematics, Microsoft SQL Server, Team Leadership, Economics, Finance, Mutual Funds, Retirement Planning, Marketing, Series 63, Series 6, Actuarial Science, Precise, Accurate Data Entry, Strongly self-motivated, Highly motivated..., Challenge Driven, Fixed Annuities, Variable Annuities, Indexed Annuities, Social Skills, Management, Risk Management, Financial Analysis, Microsoft Office
Education
Quincy University 2006 — 2010
Bachelor of Science (B.S.), Mathematics
Quincy University 2006 — 2010
Bachelor’s Degree, Mathematics, 3.39/4.00
American Family Insurance December 2014 - Present
BMO Harris Bank April 2014 - November 2014
Chase 2011 - February 2014
Afni November 2010 - April 2011
Best Buy March 2010 - November 2010
Quincy University August 2008 - May 2010
Skills
C++, Visual Basic 5.0/6.0, Insurance, Computer Science, Microsoft Excel, Actuarial Exams, Reliable, Possess strong..., Dependable Team Player, SQL, Mathematics, Microsoft SQL Server, Team Leadership, Economics, Finance, Mutual Funds, Retirement Planning, Marketing, Series 63, Series 6, Actuarial Science, Precise, Accurate Data Entry, Strongly self-motivated, Highly motivated..., Challenge Driven, Fixed Annuities, Variable Annuities, Indexed Annuities, Social Skills, Management, Risk Management, Financial Analysis, Microsoft Office
Education
Quincy University 2006 — 2010
Bachelor of Science (B.S.), Mathematics
Quincy University 2006 — 2010
Bachelor’s Degree, Mathematics, 3.39/4.00
Jonelle Rosario Jonelle Rosario's Afni Experience August 2013 - April 2014
Job Graduate of Tuskegee University Computer Science
Industry Information Technology and Services
Experience
Afni August 2013 - April 2014
Tuskegee University Computer Science Department May 2013 - June 2013
Medicaid One Health Record Outreach Program May 2012 - July 2012
Superior Court of Virgin Islands June 2011 - August 2011
Mathematics Environmental Science Academy (MESA) June 2010 - July 2010
Mathematics Environmental Science Academy (MESA) June 2009 - July 2009
Innovative Communication Corporation Power Net Department January 2008 - May 2008
Skills
C++, HTML, Visual Basic, Java, SQL, Android Development, Microsoft Office, PHP, PowerPoint, Research, JavaScript, Access, Leadership, Programming
Education
Tuskegee University 2008 — 2012
Bachelor's degree, Computer Science, 2.82
Afni August 2013 - April 2014
Tuskegee University Computer Science Department May 2013 - June 2013
Medicaid One Health Record Outreach Program May 2012 - July 2012
Superior Court of Virgin Islands June 2011 - August 2011
Mathematics Environmental Science Academy (MESA) June 2010 - July 2010
Mathematics Environmental Science Academy (MESA) June 2009 - July 2009
Innovative Communication Corporation Power Net Department January 2008 - May 2008
Skills
C++, HTML, Visual Basic, Java, SQL, Android Development, Microsoft Office, PHP, PowerPoint, Research, JavaScript, Access, Leadership, Programming
Education
Tuskegee University 2008 — 2012
Bachelor's degree, Computer Science, 2.82
Rebecca Ahmann Rebecca Ahmann's Afni Experience April 2006 - August 2013
Job Training Cooridinator
Industry Outsourcing/Offshoring
Experience
CoWorx Staffing Services April 2014 - Present
Afni April 2006 - August 2013
Skills
International Board of..., Virtual experience, Human Resources, Program Development, Staff Development, Staffing Services, Staff Management, Training, Employee Relations, Teacher Training, Employee Training, Trade Shows, Training Delivery, Virtual Training, Instructor-led Training, Onboarding, Instructional Design, Career Development, New Hire Orientations, Needs Analysis, Blended Learning, College Recruiting, Conflict Resolution, Employee Engagement, Taleo, Succession Planning, Performance Management, Organizational..., Benefits Administration, Workforce Planning, Temporary Placement, Applicant Tracking..., Talent Acquisition, Interviews, Hiring, HRIS
Education
SUNY Brockport 1977 — 1980
Bachelor of Arts (B.A.), Elementary Education and Teaching
CoWorx Staffing Services April 2014 - Present
Afni April 2006 - August 2013
Skills
International Board of..., Virtual experience, Human Resources, Program Development, Staff Development, Staffing Services, Staff Management, Training, Employee Relations, Teacher Training, Employee Training, Trade Shows, Training Delivery, Virtual Training, Instructor-led Training, Onboarding, Instructional Design, Career Development, New Hire Orientations, Needs Analysis, Blended Learning, College Recruiting, Conflict Resolution, Employee Engagement, Taleo, Succession Planning, Performance Management, Organizational..., Benefits Administration, Workforce Planning, Temporary Placement, Applicant Tracking..., Talent Acquisition, Interviews, Hiring, HRIS
Education
SUNY Brockport 1977 — 1980
Bachelor of Arts (B.A.), Elementary Education and Teaching
Robert Butcher Robert Butcher's Afni Experience January 2008 - November 2012
Job CEO at Robert Butcher Network
Industry Marketing and Advertising
Experience
Robert Butcher Network October 2011 - Present
Afni January 2008 - November 2012
Afni August 2004 - April 2008
Skills
E-commerce, Entrepreneurship, Investments, Marketing, Social Media, Team Building, Online Marketing, Web Marketing, Training, Social Networking, Social Media Marketing, Marketing Strategy, Online Advertising, Advertising, Sales, PPC, Direct Sales, Coaching, WordPress, CRM, Mobile Marketing, Direct Marketing, Public Speaking, Start-ups, Small Business
Education
Bloomington, IL
Rockford Career College
Business Administration and Management, General
Robert Butcher Network October 2011 - Present
Afni January 2008 - November 2012
Afni August 2004 - April 2008
Skills
E-commerce, Entrepreneurship, Investments, Marketing, Social Media, Team Building, Online Marketing, Web Marketing, Training, Social Networking, Social Media Marketing, Marketing Strategy, Online Advertising, Advertising, Sales, PPC, Direct Sales, Coaching, WordPress, CRM, Mobile Marketing, Direct Marketing, Public Speaking, Start-ups, Small Business
Education
Bloomington, IL
Rockford Career College
Business Administration and Management, General
Oliver Charles Oliver Charles's Afni Experience March 2001 - May 2004
Job Call Center Sales & Customer Service Professional
Industry Oil & Energy
Experience
xerox October 2012 - Present
Men's Wearhouse March 2008 - September 2012
Macy's March 2004 - June 2007
Afni March 2001 - May 2004
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Microsoft Publisher, Customer Experience, Analysis, Customer Service, Management, Sales, Troubleshooting, Merchandising, Call Centers
Education
San Joaquin Delta College 1990 — 1995
Associate's degree, Music Theory and Composition
xerox October 2012 - Present
Men's Wearhouse March 2008 - September 2012
Macy's March 2004 - June 2007
Afni March 2001 - May 2004
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Microsoft Publisher, Customer Experience, Analysis, Customer Service, Management, Sales, Troubleshooting, Merchandising, Call Centers
Education
San Joaquin Delta College 1990 — 1995
Associate's degree, Music Theory and Composition
Craig Venancio Craig Venancio's Afni Experience January 2014 - Present
Job Project Coach at Afni
Industry Management Consulting
Experience
Afni January 2014 - Present
J.Lodge April 2011 - January 2014
Alorica June 2009 - April 2011
Dollar Financial Group May 2005 - September 2007
Skills
Process Improvement, Coaching, Business Process..., Performance Management, Training, Team Building, Call Center, Customer Experience, Financial Services, Strategic Planning, Operations Management, Customer Service, Quality Assurance, Organizational..., Microsoft Office, Data Analysis, Quality Management, Team Leadership, Call Centers, Customer Satisfaction, Analysis, Team Management, Leadership, Customer Retention, Management, CRM, Leadership Development, Access, Vendor Management, Sales, Business Intelligence, Outsourcing, Employee Training, BPO
Education
State College of Florida-Manatee-Sarasota 2005 — 2007
Afni January 2014 - Present
J.Lodge April 2011 - January 2014
Alorica June 2009 - April 2011
Dollar Financial Group May 2005 - September 2007
Skills
Process Improvement, Coaching, Business Process..., Performance Management, Training, Team Building, Call Center, Customer Experience, Financial Services, Strategic Planning, Operations Management, Customer Service, Quality Assurance, Organizational..., Microsoft Office, Data Analysis, Quality Management, Team Leadership, Call Centers, Customer Satisfaction, Analysis, Team Management, Leadership, Customer Retention, Management, CRM, Leadership Development, Access, Vendor Management, Sales, Business Intelligence, Outsourcing, Employee Training, BPO
Education
State College of Florida-Manatee-Sarasota 2005 — 2007
Latonya Rolland Latonya Rolland's Afni Experience April 2000 - January 2005
Job Assistant Operations Manager at Road America
Industry Consumer Services
Experience
Road America April 2004 - Present
Synvous February 2005 - June 2006
Afni April 2000 - January 2005
Skills
Operations Management, Supervising, Human Resources, Training, Quality Assurance, PeopleSoft, E-Learning, Microsoft Office, Kronos, Recruiting
Education
Troy University 2011 — 2013
Human Resources Management/Personnel Administration, General
Road America April 2004 - Present
Synvous February 2005 - June 2006
Afni April 2000 - January 2005
Skills
Operations Management, Supervising, Human Resources, Training, Quality Assurance, PeopleSoft, E-Learning, Microsoft Office, Kronos, Recruiting
Education
Troy University 2011 — 2013
Human Resources Management/Personnel Administration, General
Pedro Venzor Pedro Venzor's Afni Experience May 2014 - March 2015
Job IT Help Desk
Industry Retail
Experience
Convergys August 2015 - Present
GC Services June 2015 - July 2015
Afni May 2014 - March 2015
The Home Depot April 2010 - April 2013
Skills
Spanish-speaking, Computer Maintenance, Customer Satisfaction, Customer Engagement, Customer Service, Computer Proficiency, Computer Repair, Computers, Computer Hardware, Telephone Skills, Data Entry, Inventory Management, Troubleshooting, Cash Register
Education
University of Phoenix 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Information Technology
Pima Community College 2011 — 2014
Associate of Science (AS), Computer Systems Networking and Telecommunications
Convergys August 2015 - Present
GC Services June 2015 - July 2015
Afni May 2014 - March 2015
The Home Depot April 2010 - April 2013
Skills
Spanish-speaking, Computer Maintenance, Customer Satisfaction, Customer Engagement, Customer Service, Computer Proficiency, Computer Repair, Computers, Computer Hardware, Telephone Skills, Data Entry, Inventory Management, Troubleshooting, Cash Register
Education
University of Phoenix 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Information Technology
Pima Community College 2011 — 2014
Associate of Science (AS), Computer Systems Networking and Telecommunications
Eric Merz's Afni Experience August 2012 - December 2012
Job Desktop Support at Health Information Designs, LLC
Industry Information Technology and Services
Experience
Health Information Designs, LLC August 2014 - Present
Health Information Designs, LLC June 2013 - August 2014
Health Information Designs, Inc. November 2012 - June 2013
Afni August 2012 - December 2012
All Around Computers July 2011 - March 2012
Geek Squad November 2007 - October 2009
Skills
Troubleshooting, Customer Satisfaction, Windows 7, Technical Support, Help Desk Support, Information Technology, Computer Repair, Computer Hardware, Linux, Windows Server, OS X, Databases, Database Design, Web Application Design, JavaScript, Windows, Web Development, Software Installation
Education
Southern Union State Community College 2012 — 2015
Associate's degree, Computer Science
Trinity High School 2002 — 2006
Health Information Designs, LLC August 2014 - Present
Health Information Designs, LLC June 2013 - August 2014
Health Information Designs, Inc. November 2012 - June 2013
Afni August 2012 - December 2012
All Around Computers July 2011 - March 2012
Geek Squad November 2007 - October 2009
Skills
Troubleshooting, Customer Satisfaction, Windows 7, Technical Support, Help Desk Support, Information Technology, Computer Repair, Computer Hardware, Linux, Windows Server, OS X, Databases, Database Design, Web Application Design, JavaScript, Windows, Web Development, Software Installation
Education
Southern Union State Community College 2012 — 2015
Associate's degree, Computer Science
Trinity High School 2002 — 2006
Brandon Avallone Brandon Avallone's Afni Experience April 2012 - Present
Job Looking for opportunities at any company
Industry Retail
Experience
Afni April 2012 - Present
MetroPCS 2010 - January 2012
Forever 21 January 2010 - April 2011
N.E.W. Customer Service Companies, Inc January 2008 - October 2009
Education
Santa Fe Community College 2011 — 2013
2013 graduate, Politics, International affairs, Sophmore
Afni April 2012 - Present
MetroPCS 2010 - January 2012
Forever 21 January 2010 - April 2011
N.E.W. Customer Service Companies, Inc January 2008 - October 2009
Education
Santa Fe Community College 2011 — 2013
2013 graduate, Politics, International affairs, Sophmore
Jessica Pilny Jessica Pilny's Afni Experience January 2013 - Present
Job Social Media Manager at The Social Ambition
Industry Internet
Experience
The Social Ambition January 2013 - Present
Afni January 2013 - Present
Spreebird October 2011 - April 2012
Regional Public Safety Communications Center October 2005 - May 2011
Skills
Salesforce.com, Online Advertising, Account Management, Social Media Marketing, Facebook, Social Media, Social Networking, Customer Service, Email Marketing, Online Marketing, Web Marketing, Cold Calling, Sales, Small Business, Advertising, Leadership, Management, Marketing, Microsoft Office
Education
The Ohio State University 2001 — 2004
General Studies
Kenston High School 1997 — 2001
Diploma
The Social Ambition January 2013 - Present
Afni January 2013 - Present
Spreebird October 2011 - April 2012
Regional Public Safety Communications Center October 2005 - May 2011
Skills
Salesforce.com, Online Advertising, Account Management, Social Media Marketing, Facebook, Social Media, Social Networking, Customer Service, Email Marketing, Online Marketing, Web Marketing, Cold Calling, Sales, Small Business, Advertising, Leadership, Management, Marketing, Microsoft Office
Education
The Ohio State University 2001 — 2004
General Studies
Kenston High School 1997 — 2001
Diploma
Bonnie Guilfoyle Bonnie Guilfoyle's Afni Experience January 2015 - Present
Job Director, Strategic Planning at Afni
Industry Environmental Services
Experience
Afni January 2015 - Present
eRecyclingCorps - Redefining the Mobile Ecosystem 2013 - 2014
Afni, Inc. January 2011 - December 2013
CenturyLink 2006 - January 2011
Embarq 2002 - 2006
Sprint 1998 - 2002
Education
Truman State University 1973 — 1977
Bachelor of Science
Afni January 2015 - Present
eRecyclingCorps - Redefining the Mobile Ecosystem 2013 - 2014
Afni, Inc. January 2011 - December 2013
CenturyLink 2006 - January 2011
Embarq 2002 - 2006
Sprint 1998 - 2002
Education
Truman State University 1973 — 1977
Bachelor of Science
Jessica Kimbell Jessica Kimbell's Afni Experience January 2006 - January 2007
Job CSR at APAC Customer Services
Industry Outsourcing/Offshoring
Experience
APAC Customer Services November 2009 - Present
Afni January 2006 - January 2007
Wal-Mart August 2005 - February 2006
Vector September 2005 - January 2006
Fry's Food and Drug August 2004 - August 2005
Administrative assistant June 1996 - August 1996
Education
Las Artes HS
USA
Pima Community College
associates, Culinary Arts; Culinary Arts
APAC Customer Services November 2009 - Present
Afni January 2006 - January 2007
Wal-Mart August 2005 - February 2006
Vector September 2005 - January 2006
Fry's Food and Drug August 2004 - August 2005
Administrative assistant June 1996 - August 1996
Education
Las Artes HS
USA
Pima Community College
associates, Culinary Arts; Culinary Arts
Omar Varela Omar Varela's Afni Experience October 2012 - Present
Job Human ResourcesAdmin at Afni
Industry Outsourcing/Offshoring
Experience
Afni October 2012 - Present
Skills
Call Centers, BPO, Performance Management, Workforce Management, Employee Engagement, Employee Relations, Recruiting, Talent Acquisition, Human Resources, Benefits Administration, HRIS, Onboarding, Talent Management, Training, Outsourcing, Employee Benefits, Training Delivery, Customer Experience, Customer Satisfaction, Vendor Management, PeopleSoft, Customer Retention, Employee Training, Hiring
Education
Pima Community College
Accounting and Business/Management
Spartan College of Aeronautics and Technology
Afni October 2012 - Present
Skills
Call Centers, BPO, Performance Management, Workforce Management, Employee Engagement, Employee Relations, Recruiting, Talent Acquisition, Human Resources, Benefits Administration, HRIS, Onboarding, Talent Management, Training, Outsourcing, Employee Benefits, Training Delivery, Customer Experience, Customer Satisfaction, Vendor Management, PeopleSoft, Customer Retention, Employee Training, Hiring
Education
Pima Community College
Accounting and Business/Management
Spartan College of Aeronautics and Technology
Venus Ortega's Afni Experience January 2013 - May 2013
Job Student at The University of Arizona
Industry Telecommunications
Experience
The University of Arizona June 2014 - Present
Afni January 2013 - May 2013
Citi March 2009 - June 2012
Qwest Communications December 1994 - October 2008
Skills
Sales Operations, Management, Direct Sales, Sales Management, Project Management, Telecommunications, VoIP, Wireless, Managed Services, MPLS, IP, Call Centers
Education
University of Arizona, Eller College of Management 2014 — 2016
Bachelor's Degree, Accounting, 3.57
Pima Community College 2012 — 2014
Associates Business, Accounting and Business/Management, 3.76
Regis University 2000 — 2001
Business Administration
The University of Arizona June 2014 - Present
Afni January 2013 - May 2013
Citi March 2009 - June 2012
Qwest Communications December 1994 - October 2008
Skills
Sales Operations, Management, Direct Sales, Sales Management, Project Management, Telecommunications, VoIP, Wireless, Managed Services, MPLS, IP, Call Centers
Education
University of Arizona, Eller College of Management 2014 — 2016
Bachelor's Degree, Accounting, 3.57
Pima Community College 2012 — 2014
Associates Business, Accounting and Business/Management, 3.76
Regis University 2000 — 2001
Business Administration
Jewarren James Jewarren James's Afni Experience April 2005 - June 2006
Job Assistant District Manager at A.J.C.
Industry Consumer Services
Experience
Independant Consultant January 2008 - Present
Atlanta Journal Constitution September 2007 - Present
Afni April 2005 - June 2006
Education
Tuskegee University 2001 — 2005
N/A, Biology
Independant Consultant January 2008 - Present
Atlanta Journal Constitution September 2007 - Present
Afni April 2005 - June 2006
Education
Tuskegee University 2001 — 2005
N/A, Biology
Nalungo Harkless's Afni Experience August 2007 - October 2009
Job Sales Floor Associate at TMobile
Industry Retail
Experience
T-Mobile September 2015 - Present
Bed Bath & Beyond July 2015 - Present
Randstad February 2015 - April 2015
Freedom Disability May 2011 - December 2014
Afni August 2007 - October 2009
Cox Communications March 2007 - August 2007
Skills
Customer Service, Microsoft Office, Call Centers, Microsoft Word, Time Management, Customer Satisfaction, Microsoft Excel, Research, Account Management, Public Speaking, PowerPoint
Education
Tuskegee University 1992 — 1995
3 years completed toward Bachelors Degree., Animal Sciences, 3.3 GPA
T-Mobile September 2015 - Present
Bed Bath & Beyond July 2015 - Present
Randstad February 2015 - April 2015
Freedom Disability May 2011 - December 2014
Afni August 2007 - October 2009
Cox Communications March 2007 - August 2007
Skills
Customer Service, Microsoft Office, Call Centers, Microsoft Word, Time Management, Customer Satisfaction, Microsoft Excel, Research, Account Management, Public Speaking, PowerPoint
Education
Tuskegee University 1992 — 1995
3 years completed toward Bachelors Degree., Animal Sciences, 3.3 GPA
Barb Hinton's Afni Experience August 2010 - Present
Job Human Resource Specialist at AFNI
Industry Human Resources
Experience
AFNI August 2010 - Present
AFNI January 2008 - Present
AFNI March 2001 - April 2012
Skills
Benefits Administration, Employee Relations, Performance Management, Employee Engagement, New Hire Orientations, Recruiting, Kronos, PeopleSoft, People-oriented, Workers Compensation
Education
Robert Morris College 2006 — 2008
Bachelor of Business Administration (B.B.A.)
AFNI August 2010 - Present
AFNI January 2008 - Present
AFNI March 2001 - April 2012
Skills
Benefits Administration, Employee Relations, Performance Management, Employee Engagement, New Hire Orientations, Recruiting, Kronos, PeopleSoft, People-oriented, Workers Compensation
Education
Robert Morris College 2006 — 2008
Bachelor of Business Administration (B.B.A.)
Mychyl Kime's Afni Experience December 2008 - August 2009
Job Technical Specialist at Sears Holdings Corporation
Industry Consumer Goods
Experience
Sears Holdings Corporation June 2011 - Present
Afni December 2008 - August 2009
C&T Oil September 2007 - February 2008
Education
Pima Community College 2009 — 2011
Computer Programming/Analysis
Sears Holdings Corporation June 2011 - Present
Afni December 2008 - August 2009
C&T Oil September 2007 - February 2008
Education
Pima Community College 2009 — 2011
Computer Programming/Analysis
Amanda Nye's Afni Experience June 2002 - January 2003
Job
Industry Insurance
Experience
One Life America October 2014 - Present
One Life America May 2014 - October 2014
One Life America July 2012 - May 2014
Cellular Center, LLC May 2008 - June 2009
Interface Guru 2005 - 2008
Ventana Medical Systems February 2005 - March 2005
Southern Arizona Insurance Service Center October 2003 - January 2005
Raytheon June 2003 - August 2003
Holmes Tuttle Ford October 2002 - May 2003
AfNI June 2002 - January 2003
Skills
Customer Service, Public Speaking, Social Networking, Health Insurance, Training, Access, Management, Human Resources, Account Management, Life Insurance, Time Management, Microsoft Excel, Microsoft Office, Customer Retention, Recruiting, Office Administration, Business Development, Project Management, QuickBooks, Microsoft Word, Outlook, Social Media, Content Strategy, HTML, Office Management, Windows XP, Windows 7, Windows 8, Mac OS, Basecamp, MS Project, Usability Testing, ADP, Content Management, Travel Arrangements, Interviewing Skills, Cellular Manager, ACT!, High Rise, Organization, Close Attention to..., Outstanding time..., Morae, Multi Tasking, Switchboard, Multi-line Phone, Oracle, Lotus 123, Lotus Notes
Education
The Project Management Institute 2007 — 2007
Project Management
University of Arizona 2006 — 2006
Project Management
The Stratford Career Institute 2000 — 2002
Psychology and Social Work
The Sahuarita Edge High School 1997 — 1998
High School Diploma
One Life America October 2014 - Present
One Life America May 2014 - October 2014
One Life America July 2012 - May 2014
Cellular Center, LLC May 2008 - June 2009
Interface Guru 2005 - 2008
Ventana Medical Systems February 2005 - March 2005
Southern Arizona Insurance Service Center October 2003 - January 2005
Raytheon June 2003 - August 2003
Holmes Tuttle Ford October 2002 - May 2003
AfNI June 2002 - January 2003
Skills
Customer Service, Public Speaking, Social Networking, Health Insurance, Training, Access, Management, Human Resources, Account Management, Life Insurance, Time Management, Microsoft Excel, Microsoft Office, Customer Retention, Recruiting, Office Administration, Business Development, Project Management, QuickBooks, Microsoft Word, Outlook, Social Media, Content Strategy, HTML, Office Management, Windows XP, Windows 7, Windows 8, Mac OS, Basecamp, MS Project, Usability Testing, ADP, Content Management, Travel Arrangements, Interviewing Skills, Cellular Manager, ACT!, High Rise, Organization, Close Attention to..., Outstanding time..., Morae, Multi Tasking, Switchboard, Multi-line Phone, Oracle, Lotus 123, Lotus Notes
Education
The Project Management Institute 2007 — 2007
Project Management
University of Arizona 2006 — 2006
Project Management
The Stratford Career Institute 2000 — 2002
Psychology and Social Work
The Sahuarita Edge High School 1997 — 1998
High School Diploma
George Lujan (george.edward.lujan@gmail.com)'s Afni Experience March 2009 - October 2010
Job Computer Software Professional
Industry Computer Software
Experience
Accenture August 2011 - March 2012
BIF Technologies January 2011 - July 2011
Afni March 2009 - October 2010
Skills
Oracle, Java, Eclipse, SQL, Databases, UML, Perl, JavaScript, HTML, Integration, C, Web Applications, Software Development, Software Documentation, Sybase
Education
The University of Texas at San Antonio 2004 — 2007
Bachelor's degree, Computer Science
San Antonio College
Accenture August 2011 - March 2012
BIF Technologies January 2011 - July 2011
Afni March 2009 - October 2010
Skills
Oracle, Java, Eclipse, SQL, Databases, UML, Perl, JavaScript, HTML, Integration, C, Web Applications, Software Development, Software Documentation, Sybase
Education
The University of Texas at San Antonio 2004 — 2007
Bachelor's degree, Computer Science
San Antonio College
Troy Meyer MCSE, PMP's Afni Experience February 2000 - March 2009
Job IT Director Of Infrastructure at Whataburger Restaurants LP
Industry Restaurants
Experience
Whataburger Restaurants LP December 2010 - Present
Whataburger Restaurants LP March 2009 - December 2010
Afni February 2000 - March 2009
Afni 1997 - 2000
US Army July 1986 - August 1989
Skills
Disaster Recovery, PMP, Active Directory, IT Management, Business Analysis, Cloud Computing, Data Center, Databases, Enterprise Software, Information Technology, Infrastructure, Leadership, Management, Project Management, SDLC, Security, Servers, Strategic Planning, Vendor Management, Virtualization
Education
Heartland Community College
A.A., Computer Science
Southern Illinois University, Carbondale
Whataburger Restaurants LP December 2010 - Present
Whataburger Restaurants LP March 2009 - December 2010
Afni February 2000 - March 2009
Afni 1997 - 2000
US Army July 1986 - August 1989
Skills
Disaster Recovery, PMP, Active Directory, IT Management, Business Analysis, Cloud Computing, Data Center, Databases, Enterprise Software, Information Technology, Infrastructure, Leadership, Management, Project Management, SDLC, Security, Servers, Strategic Planning, Vendor Management, Virtualization
Education
Heartland Community College
A.A., Computer Science
Southern Illinois University, Carbondale
Woody Long, CSSBB's Afni Experience November 2009 - February 2012
Job Director Service Delivery Seeking New Opportunity
Industry Outsourcing/Offshoring
Experience
Union County, NC, Indian Trail Methodist Church, Nutrition for the Elderly May 2014 - August 2014
AFNI November 2009 - February 2012
Accenture 2007 - January 2010
Sprint 2005 - 2006
Nextel 2003 - 2005
Nextel 1999 - 2003
AFFINA 1995 - 1999
Sprint January 1990 - January 1994
Skills
Call Center, Customer Experience, Vendor Management, Workforce Management, BPO, Operational Excellence, Six Sigma, Kaizen, Leadership, Outsourcing, Operations Management, Call Centers, CRM, Change Management, Program Management, Process Improvement, Management, Team Management, Business Process..., Service Delivery, Customer Service, Customer Retention, Cross-functional Team..., Business Development, Team Leadership, Performance Management, Contact Centers, Telecommunications, Quality Assurance, Strategy, Team Building, Business Analysis, Training, Executive Management, Customer Satisfaction, Coaching, Forecasting, Business Process, Project Management, Performance Improvement, P&L Management, Offshoring, Process Management, Start-ups, Resource Management, Salesforce.com, Leadership Development
Education
Salem College 1992 — 1994
BS, Business Administration - Marketing
Kaplan University - Six Sigma Black Belt Certified 2010 — 2010
Six Sigma Black Belt Certified
Kaplan University - Six Sigma LEAN Green Belt Certified 2009 — 2009
Six Sigma LEAN Green Belt Certified
Union County, NC, Indian Trail Methodist Church, Nutrition for the Elderly May 2014 - August 2014
AFNI November 2009 - February 2012
Accenture 2007 - January 2010
Sprint 2005 - 2006
Nextel 2003 - 2005
Nextel 1999 - 2003
AFFINA 1995 - 1999
Sprint January 1990 - January 1994
Skills
Call Center, Customer Experience, Vendor Management, Workforce Management, BPO, Operational Excellence, Six Sigma, Kaizen, Leadership, Outsourcing, Operations Management, Call Centers, CRM, Change Management, Program Management, Process Improvement, Management, Team Management, Business Process..., Service Delivery, Customer Service, Customer Retention, Cross-functional Team..., Business Development, Team Leadership, Performance Management, Contact Centers, Telecommunications, Quality Assurance, Strategy, Team Building, Business Analysis, Training, Executive Management, Customer Satisfaction, Coaching, Forecasting, Business Process, Project Management, Performance Improvement, P&L Management, Offshoring, Process Management, Start-ups, Resource Management, Salesforce.com, Leadership Development
Education
Salem College 1992 — 1994
BS, Business Administration - Marketing
Kaplan University - Six Sigma Black Belt Certified 2010 — 2010
Six Sigma Black Belt Certified
Kaplan University - Six Sigma LEAN Green Belt Certified 2009 — 2009
Six Sigma LEAN Green Belt Certified
Ruham Anouti's Afni Experience February 2005 - Present
Job Account Manager
Industry Consumer Services
Experience
Arkadin December 2014 - Present
AccuConference October 2008 - Present
Afni February 2005 - Present
Skills
Account Management, Business Development, CRM, Call Center, Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Sales, Social Media, Team Building, Telecommunications, Training, Troubleshooting, Unified Communications, VoIP
Education
Pima Community College
University of Arizona
Arkadin December 2014 - Present
AccuConference October 2008 - Present
Afni February 2005 - Present
Skills
Account Management, Business Development, CRM, Call Center, Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Sales, Social Media, Team Building, Telecommunications, Training, Troubleshooting, Unified Communications, VoIP
Education
Pima Community College
University of Arizona
Bill Chval's Afni Experience 2006 - 2007
Job President at ClaimForce, Inc.
Industry Information Technology and Services
Experience
ClaimForce, Inc. December 2012 - Present
SCA Appraisal Company January 2008 - December 2012
Afni 2006 - 2007
CCC Information Services 1996 - 2007
Skills
Insurance, Property & Casualty..., Salesforce.com, SaaS, Solution Selling, Sales Management, Process Improvement, Account Management, New Business Development, Customer Satisfaction, Sales, Restructuring, Marketing Strategy, Reorganisation, Strategic Planning, Strategic Partnerships, Entrepreneurship, Customer Retention, Automotive, Operations Management, Vendor Management, Negotiation, Customer Service, Leadership, Team Building, General Insurance, Management, Automobile, Training, Strategy, Executive Management, Business Strategy, Risk Management, Marketing, Budgets, Business Development, Business Planning, CRM, Claims Management, Cross-functional Team..., Commercial Insurance, Pricing, Liability, Sales Process, Start-ups, P&L Management
Education
Samford University 1989 — 1994
Finance
ClaimForce, Inc. December 2012 - Present
SCA Appraisal Company January 2008 - December 2012
Afni 2006 - 2007
CCC Information Services 1996 - 2007
Skills
Insurance, Property & Casualty..., Salesforce.com, SaaS, Solution Selling, Sales Management, Process Improvement, Account Management, New Business Development, Customer Satisfaction, Sales, Restructuring, Marketing Strategy, Reorganisation, Strategic Planning, Strategic Partnerships, Entrepreneurship, Customer Retention, Automotive, Operations Management, Vendor Management, Negotiation, Customer Service, Leadership, Team Building, General Insurance, Management, Automobile, Training, Strategy, Executive Management, Business Strategy, Risk Management, Marketing, Budgets, Business Development, Business Planning, CRM, Claims Management, Cross-functional Team..., Commercial Insurance, Pricing, Liability, Sales Process, Start-ups, P&L Management
Education
Samford University 1989 — 1994
Finance
Krissy Cassidy's Afni Experience 1998 - 2000
Job Sales Trainer at Videojet
Industry Professional Training & Coaching
Paul Foust's Afni Experience June 2014 - January 2015
Job Sr. Special Investigation Unit Investigator at Centene Corporation
Industry Insurance
Experience
Centene Corporation August 2015 - Present
Afni June 2014 - January 2015
Fireman's Fund Insurance Company July 2012 - June 2014
Afni June 2002 - June 2012
Shelter Insurance Companies September 1990 - June 2002
Skills
Claim, Call Centers, Subrogation, Leadership, Workers Compensation, Customer Satisfaction, Property & Casualty..., Customer Service, Insurance, General Insurance, Marketing, Claims Management, Liability, Commercial Insurance, Process Improvement, Vendor Management
Education
Southeast Missouri State University 1987 — 1989
Bachelor of Science (B.S.), Mass Communications
Three Rivers Community College 1984 — 1987
Associate of Arts (A.A.), Business/Commerce, General
Poplar Bluff High School
Centene Corporation August 2015 - Present
Afni June 2014 - January 2015
Fireman's Fund Insurance Company July 2012 - June 2014
Afni June 2002 - June 2012
Shelter Insurance Companies September 1990 - June 2002
Skills
Claim, Call Centers, Subrogation, Leadership, Workers Compensation, Customer Satisfaction, Property & Casualty..., Customer Service, Insurance, General Insurance, Marketing, Claims Management, Liability, Commercial Insurance, Process Improvement, Vendor Management
Education
Southeast Missouri State University 1987 — 1989
Bachelor of Science (B.S.), Mass Communications
Three Rivers Community College 1984 — 1987
Associate of Arts (A.A.), Business/Commerce, General
Poplar Bluff High School
Amy Peyres's Afni Experience 2012 - Present
Job Sr. Finance Director at Afni
Industry Outsourcing/Offshoring
Experience
Afni 2012 - Present
Afni 2009 - 2011
Afni 2007 - 2009
Afni 2006 - 2007
Eaton Corporation 2005 - 2006
Eaton Corporation 2001 - 2005
PACCAR 1999 - 2001
PACCAR 1998 - 1999
TransCanada 1995 - 1998
Education
Southern Illinois University, Carbondale 1990 — 1995
Bachelor of Science (B.S.), Accounting
Afni 2012 - Present
Afni 2009 - 2011
Afni 2007 - 2009
Afni 2006 - 2007
Eaton Corporation 2005 - 2006
Eaton Corporation 2001 - 2005
PACCAR 1999 - 2001
PACCAR 1998 - 1999
TransCanada 1995 - 1998
Education
Southern Illinois University, Carbondale 1990 — 1995
Bachelor of Science (B.S.), Accounting
Kevin Greer's Afni Experience November 2010 - Present
Job Center Director at Afni
Industry Telecommunications
Experience
Afni November 2010 - Present
TechTeam Global 2007 - 2009
CES Computers 2006 - 2007
APAC Customer Services 1996 - 2005
Skills
Call Center, Workforce Management, Process Improvement, BPO, Outsourcing, Operations Management, Vendor Management, Customer Satisfaction, Customer Experience, Performance Management, Customer Service, Team Leadership, Call Centers, CRM, Training Delivery
Education
St. Ambrose University 2003 — 2009
BBA, Business Management
Galva-Holstein High School 1989 — 1993
Afni November 2010 - Present
TechTeam Global 2007 - 2009
CES Computers 2006 - 2007
APAC Customer Services 1996 - 2005
Skills
Call Center, Workforce Management, Process Improvement, BPO, Outsourcing, Operations Management, Vendor Management, Customer Satisfaction, Customer Experience, Performance Management, Customer Service, Team Leadership, Call Centers, CRM, Training Delivery
Education
St. Ambrose University 2003 — 2009
BBA, Business Management
Galva-Holstein High School 1989 — 1993
Andrew M. Kendera II's Afni Experience August 2010 - Present
Job Electrical Engineer
Industry Architecture & Planning
Experience
Afni August 2010 - Present
KBA ENGINEERING June 2006 - May 2009
RCS November 2004 - June 2006
United States Steel July 2001 - June 2003
Education
Purdue University Calumet 1998 — 2003
BSEE, Electrical Engineer
University of Phoenix
Masters, Business Administration
Afni August 2010 - Present
KBA ENGINEERING June 2006 - May 2009
RCS November 2004 - June 2006
United States Steel July 2001 - June 2003
Education
Purdue University Calumet 1998 — 2003
BSEE, Electrical Engineer
University of Phoenix
Masters, Business Administration
Pauline Malcolm's Afni Experience October 2012 - August 2013
Job Merchant Services Coordinator at LivingSocial
Industry Marketing and Advertising
Experience
LivingSocial November 2014 - Present
LivingSocial August 2013 - November 2014
Afni October 2012 - August 2013
Gridley Middle School December 2008 - May 2009
Catalina Methodist Day School May 2006 - September 2007
TMM FAMILY SERVICES, INC. July 2003 - July 2004
eBay Inc January 2000 - June 2003
UPS January 1998 - January 2000
Trendwest Resorts July 1997 - December 1998
Nesco/UAF & BMI 1995 - 1997
Skills
Curriculum Design, Curriculum Development, Educational Leadership, Teaching, Classroom, Lesson Planning, Classroom Management, Educational Technology, Tutoring, Teacher Training, Staff Development, Differentiated...
Education
University of Arizona - College of Education 2006 — 2009
B.A.E., Secondary Education - Political Science & History
Pima Community College 2005 — 2007
Associate of Arts (A.A.), General Studies
LivingSocial November 2014 - Present
LivingSocial August 2013 - November 2014
Afni October 2012 - August 2013
Gridley Middle School December 2008 - May 2009
Catalina Methodist Day School May 2006 - September 2007
TMM FAMILY SERVICES, INC. July 2003 - July 2004
eBay Inc January 2000 - June 2003
UPS January 1998 - January 2000
Trendwest Resorts July 1997 - December 1998
Nesco/UAF & BMI 1995 - 1997
Skills
Curriculum Design, Curriculum Development, Educational Leadership, Teaching, Classroom, Lesson Planning, Classroom Management, Educational Technology, Tutoring, Teacher Training, Staff Development, Differentiated...
Education
University of Arizona - College of Education 2006 — 2009
B.A.E., Secondary Education - Political Science & History
Pima Community College 2005 — 2007
Associate of Arts (A.A.), General Studies
Joanne Chanler's Afni Experience December 2004 - Present
Job Promotions Specialist at Afni
Industry Outsourcing/Offshoring
Experience
Afni December 2004 - Present
Skills
Customer Retention, Customer Service
Education
Mt. Zion
Richland Community College
Afni December 2004 - Present
Skills
Customer Retention, Customer Service
Education
Mt. Zion
Richland Community College
Nate Dillon's Afni Experience January 1997 - January 1998
Job Vice President at Nu Image Marketing
Industry Marketing and Advertising
Experience
The John Maxwell Company February 2014 - Present
Nu Image Marketing June 1999 - Present
J&J Promotions October 1998 - February 1999
AFNI January 1997 - January 1998
Skills
Building High..., Entrepreneurship..., New Business Development, Leadership, Sales Leadership..., Dynamic Speaker, Motivational Speaking, Public Speaking, Team Leadership, Team Management, Team Building, Direct Sales, Closing Deals, Negotiation, Professional Closer, Sales Management, Strategy, Business Planning, Sales, Market Research, Customer Service, Project Planning, Sales Presentations, Motivational..., Positivity, Highly motivated..., Advertising, Marketing, Entrepreneurship, Customer Satisfaction, Customer Retention, Strategic Partnerships, Lead Generation, Sales Process, Social Networking, Social Media Marketing
Education
Pima Community College 2008 — 2009
Business
Sabino high school 1994 — 1998
High school diploma
The John Maxwell Company February 2014 - Present
Nu Image Marketing June 1999 - Present
J&J Promotions October 1998 - February 1999
AFNI January 1997 - January 1998
Skills
Building High..., Entrepreneurship..., New Business Development, Leadership, Sales Leadership..., Dynamic Speaker, Motivational Speaking, Public Speaking, Team Leadership, Team Management, Team Building, Direct Sales, Closing Deals, Negotiation, Professional Closer, Sales Management, Strategy, Business Planning, Sales, Market Research, Customer Service, Project Planning, Sales Presentations, Motivational..., Positivity, Highly motivated..., Advertising, Marketing, Entrepreneurship, Customer Satisfaction, Customer Retention, Strategic Partnerships, Lead Generation, Sales Process, Social Networking, Social Media Marketing
Education
Pima Community College 2008 — 2009
Business
Sabino high school 1994 — 1998
High school diploma
Whitney Drake's Afni Experience March 2013 - Present
Job Web Chat Customer Service Representative
Industry Wireless
Experience
Dept of social and health services December 2013 - Present
Afni March 2013 - Present
Care Network July 2011 - November 2012
Jefferson County Department of Human resources July 2010 - July 2010
Skills
Case Managment, Project Management, community relations, Strategic Planning, Conflict Resolution, Organizational..., Time Management, Focus Groups, Customer Service, Consulting, Patient Counseling, Compliance
Education
Walden University 2013 — 2015
Master of Public Health (M.P.H.), Public Health
Troy University 2005 — 2010
bachelors of science, social work
Dept of social and health services December 2013 - Present
Afni March 2013 - Present
Care Network July 2011 - November 2012
Jefferson County Department of Human resources July 2010 - July 2010
Skills
Case Managment, Project Management, community relations, Strategic Planning, Conflict Resolution, Organizational..., Time Management, Focus Groups, Customer Service, Consulting, Patient Counseling, Compliance
Education
Walden University 2013 — 2015
Master of Public Health (M.P.H.), Public Health
Troy University 2005 — 2010
bachelors of science, social work
Victoria Plunkett's Afni Experience September 2009 - May 2010
Job Patient Service Specialist at Scott and White Hospital and Clinic
Industry Medical Practice
Experience
Scott and White Hospital and Clinic February 2011 - Present
Afni September 2009 - May 2010
Skills
Office Management, Data Entry, Telephone Skills, Microsoft Office, Microsoft Word, PowerPoint, Training, Medical Billing, Microsoft Excel, Health Insurance, Medical Terminology, Healthcare Management
Education
San Antonio College
Scott and White Hospital and Clinic February 2011 - Present
Afni September 2009 - May 2010
Skills
Office Management, Data Entry, Telephone Skills, Microsoft Office, Microsoft Word, PowerPoint, Training, Medical Billing, Microsoft Excel, Health Insurance, Medical Terminology, Healthcare Management
Education
San Antonio College
Rodney Haywood's Afni Experience June 2014 - July 2014
Job Recreation Worker at City of Tucson
Industry Government Administration
Experience
Afni June 2014 - July 2014
City of Tucson October 2008 - October 2010
Skills
Local Government, Community Outreach, Emergency Management, Public Speaking, Community Development, Microsoft Office, Research, Nonprofits, Public Safety, Program Management
Education
Pima Community College
Afni June 2014 - July 2014
City of Tucson October 2008 - October 2010
Skills
Local Government, Community Outreach, Emergency Management, Public Speaking, Community Development, Microsoft Office, Research, Nonprofits, Public Safety, Program Management
Education
Pima Community College
Stenia Dziadiw's Afni Experience 2005 - 2006
Job Owner, Oslo LLC
Industry Real Estate
Experience
Oslo LLC July 2009 - Present
The Green Energy Group 2008 - 2009
Plug Power 2006 - 2008
Afni 2005 - 2006
T-Mobile 1995 - 2005
MapInfo 1994 - 1996
Key Corp 1992 - 1994
Skills
Business Development, Wireless, Strategic Planning, Telecommunications, Sales Management, Contract Negotiation, Troubleshooting, New Business Development, Consulting
Education
University of Toronto 1990 — 1992
Master's degree
Siena College 1986 — 1990
Bachelor's degree
Oslo LLC July 2009 - Present
The Green Energy Group 2008 - 2009
Plug Power 2006 - 2008
Afni 2005 - 2006
T-Mobile 1995 - 2005
MapInfo 1994 - 1996
Key Corp 1992 - 1994
Skills
Business Development, Wireless, Strategic Planning, Telecommunications, Sales Management, Contract Negotiation, Troubleshooting, New Business Development, Consulting
Education
University of Toronto 1990 — 1992
Master's degree
Siena College 1986 — 1990
Bachelor's degree
Jerri Palumbo's Afni Experience December 2005 - June 2010
Job Computer Software Professional
Industry Computer Software
Experience
Afni December 2005 - June 2010
Great-West Life and Annuity Insurance Company December 1996 - November 2005
Insurance Management Associates October 1995 - November 1996
Education
University of Denver 1991 — 1994
MBA, MIS
The University of South Dakota 1984 — 1986
BS, Business Administration
Afni December 2005 - June 2010
Great-West Life and Annuity Insurance Company December 1996 - November 2005
Insurance Management Associates October 1995 - November 1996
Education
University of Denver 1991 — 1994
MBA, MIS
The University of South Dakota 1984 — 1986
BS, Business Administration
Charles Starks's Afni Experience August 2013 - Present
Job Enterprise Services Administrator at Afni
Industry Program Development
Experience
Afni August 2013 - Present
Skills
Windows, Leadership, Project Management, Microsoft Excel, Customer Service, Microsoft Word, C++, Programming, Engineering, AutoCAD, Photoshop, English, Microsoft Office, Electrical Engineering, Research, Management, PowerPoint, Team Leadership, Teamwork, HTML, Electronics, Data Entry, Teaching, Access, Behavior Change..., Analysis, Strategic Planning, Negotiation, Customer Satisfaction, Process Scheduler, System Administration, Social Networking, Budgets, SQL, Troubleshooting, Computer Hardware, Program Management, Call Centers, Project Planning, Process Improvement, Time Management, Software Documentation, Data Analysis, Outlook, Training, Editing, Administration
Education
Sinclair Community College 2009 — 2012
Afni August 2013 - Present
Skills
Windows, Leadership, Project Management, Microsoft Excel, Customer Service, Microsoft Word, C++, Programming, Engineering, AutoCAD, Photoshop, English, Microsoft Office, Electrical Engineering, Research, Management, PowerPoint, Team Leadership, Teamwork, HTML, Electronics, Data Entry, Teaching, Access, Behavior Change..., Analysis, Strategic Planning, Negotiation, Customer Satisfaction, Process Scheduler, System Administration, Social Networking, Budgets, SQL, Troubleshooting, Computer Hardware, Program Management, Call Centers, Project Planning, Process Improvement, Time Management, Software Documentation, Data Analysis, Outlook, Training, Editing, Administration
Education
Sinclair Community College 2009 — 2012
Sarah Henderson-Alonzo's Afni Experience July 2012 - Present
Job Customer Service Chat Agent at Afni
Industry Animation
Experience
Afni July 2012 - Present
Hobby Lobby August 2010 - August 2011
Skills
Video Games, Drawing, Zbrush, Maya, 3D Studio Max, Photoshop, PowerPoint, communication, Customer Service, 2D art, 3D Modeling, Microsoft Office, Teamwork, Dreamweaver, Cashiering, Retail, Adobe Creative Suite, Illustrator
Education
Westwood College Online 2010 — 2010
Game Art
Southern Union State Community College 2009 — 2010
Afni July 2012 - Present
Hobby Lobby August 2010 - August 2011
Skills
Video Games, Drawing, Zbrush, Maya, 3D Studio Max, Photoshop, PowerPoint, communication, Customer Service, 2D art, 3D Modeling, Microsoft Office, Teamwork, Dreamweaver, Cashiering, Retail, Adobe Creative Suite, Illustrator
Education
Westwood College Online 2010 — 2010
Game Art
Southern Union State Community College 2009 — 2010
Sandra Caro's Afni Experience November 2005 - June 2009
Job Operations Manager for C3 Connect
Industry Hospital & Health Care
Experience
C3/CustomerContactChannels, Inc. December 2014 - Present
C3 Connect August 2011 - December 2014
GC Services February 2010 - May 2011
Afni November 2005 - June 2009
AOL August 1998 - October 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, Public Speaking, Editing, Strategic Planning, Negotiation, Call Centers, Management, Recruiting, Team Building, Training, Customer Satisfaction, Leadership, Process Improvement, Program Management, Team Leadership, Vendor Management, Coaching
Education
Pima Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
University of Phoenix 2012 — 2013
Bachelor's degree, Business Administration and Management, General
C3/CustomerContactChannels, Inc. December 2014 - Present
C3 Connect August 2011 - December 2014
GC Services February 2010 - May 2011
Afni November 2005 - June 2009
AOL August 1998 - October 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, Public Speaking, Editing, Strategic Planning, Negotiation, Call Centers, Management, Recruiting, Team Building, Training, Customer Satisfaction, Leadership, Process Improvement, Program Management, Team Leadership, Vendor Management, Coaching
Education
Pima Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
University of Phoenix 2012 — 2013
Bachelor's degree, Business Administration and Management, General
Errica E. Bradford's Afni Experience July 2011 - March 2012
Job Entrylevel Biology
Industry Consumer Services
Experience
Afni July 2011 - March 2012
Mosaic Sales Solutions October 2009 - August 2010
Troy University Department of English June 2009 - August 2009
Troy University Library August 2007 - May 2009
Goody’s Family Clothing Store May 2007 - January 2009
Skills
Customer Service, Microsoft Office, Teamwork, Sales, Microsoft Word, PowerPoint, Time Management, Social Networking, Facebook, HTML, Retail
Education
Troy University 2004 — 2009
B.S., Biology Program-General Biology
Afni July 2011 - March 2012
Mosaic Sales Solutions October 2009 - August 2010
Troy University Department of English June 2009 - August 2009
Troy University Library August 2007 - May 2009
Goody’s Family Clothing Store May 2007 - January 2009
Skills
Customer Service, Microsoft Office, Teamwork, Sales, Microsoft Word, PowerPoint, Time Management, Social Networking, Facebook, HTML, Retail
Education
Troy University 2004 — 2009
B.S., Biology Program-General Biology
Renee Trippe's Afni Experience July 2011 - November 2011
Job Banking Professional
Industry Financial Services
Experience
BBVA Compass February 2013 - Present
Encore Wealth Advisors March 2012 - Present
Encore Wealth Advisors March 2012 - Present
Afni July 2011 - November 2011
Wells Fargo Bank January 2006 - January 2011
Wells Fargo Bank January 2004 - January 2006
Skills
Banking Management, Retail Banking, Consumer Lending, Loans, Small Business Lending, Loan Origination, Credit, Banking, Lines Of Credit, Credit Analysis, Customer Service..., Marketing Financial..., New Business Development, Sales, Revenue & Profit Growth
Education
University of Phoenix 2003 — 2005
Business Administration
Pima Community College 2001 — 2003
Business Administration
BBVA Compass February 2013 - Present
Encore Wealth Advisors March 2012 - Present
Encore Wealth Advisors March 2012 - Present
Afni July 2011 - November 2011
Wells Fargo Bank January 2006 - January 2011
Wells Fargo Bank January 2004 - January 2006
Skills
Banking Management, Retail Banking, Consumer Lending, Loans, Small Business Lending, Loan Origination, Credit, Banking, Lines Of Credit, Credit Analysis, Customer Service..., Marketing Financial..., New Business Development, Sales, Revenue & Profit Growth
Education
University of Phoenix 2003 — 2005
Business Administration
Pima Community College 2001 — 2003
Business Administration
Kathy Manderscheid's Afni Experience April 2010 - Present
Job HR Specialist at Afni
Industry Arts and Crafts
Experience
Afni April 2010 - Present
Wimsy Handcrafted Folk Art May 2008 - Present
Skills
Art, Contemporary Art, Photoshop
Education
Southern Illinois University, Carbondale
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Afni April 2010 - Present
Wimsy Handcrafted Folk Art May 2008 - Present
Skills
Art, Contemporary Art, Photoshop
Education
Southern Illinois University, Carbondale
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Lea Castellanos's Afni Experience June 2006 - August 2009
Job Graduate from Itt Technical Institute
Industry Security and Investigations
Experience
Downeast Outfitters November 2012 - January 2013
C3 Consulting October 2012 - November 2012
State Farm July 2010 - September 2012
DAN’S PAINT & BODY February 2011 - June 2011
Convergys September 2009 - January 2010
Afni June 2006 - August 2009
Eegees May 2004 - August 2005
Skills
Leadership, Microsoft Office, Process Scheduler, Customer Service, Management, Time Management, Microsoft Excel
Education
ITT Technical Institute
BA, Criminal Justice
ITT Technical Institute
AA, Criminal Justice
Pima Community College
General Education
Ironwood Ridge HighHigh School
Diploma
Downeast Outfitters November 2012 - January 2013
C3 Consulting October 2012 - November 2012
State Farm July 2010 - September 2012
DAN’S PAINT & BODY February 2011 - June 2011
Convergys September 2009 - January 2010
Afni June 2006 - August 2009
Eegees May 2004 - August 2005
Skills
Leadership, Microsoft Office, Process Scheduler, Customer Service, Management, Time Management, Microsoft Excel
Education
ITT Technical Institute
BA, Criminal Justice
ITT Technical Institute
AA, Criminal Justice
Pima Community College
General Education
Ironwood Ridge HighHigh School
Diploma
Troy Amer's Afni Experience December 2013 - March 2014
Job Student at Western Kentucky University
Industry Accounting
Experience
Afni December 2013 - March 2014
JCPenney May 2008 - April 2013
Volunteer State Community College August 2011 - May 2012
Skills
Microsoft Office, Mac, Photoshop, Social Media, Adobe Creative Suite, Microsoft Word, Leadership, Sales
Education
Western Kentucky University 2013 — 2015
Bachelor's Degree, Accounting
Volunteer State Community College 2010 — 2012
Associate's Degree, Accounting, 3.5
The Art Institute of Charlotte 2005 — 2007
Associate of Applied Science, Graphic Design
Afni December 2013 - March 2014
JCPenney May 2008 - April 2013
Volunteer State Community College August 2011 - May 2012
Skills
Microsoft Office, Mac, Photoshop, Social Media, Adobe Creative Suite, Microsoft Word, Leadership, Sales
Education
Western Kentucky University 2013 — 2015
Bachelor's Degree, Accounting
Volunteer State Community College 2010 — 2012
Associate's Degree, Accounting, 3.5
The Art Institute of Charlotte 2005 — 2007
Associate of Applied Science, Graphic Design
Tamika Virgil's Afni Experience December 2010 - March 2011
Job Customer Service Rep at Hinduja Global Solutions Inc.,
Industry Hospital & Health Care
Experience
Hinduja Global Solutions Inc., June 2012 - Present
Help at Home, Inc February 2012 - July 2012
Omega Home Health Care LLC March 2011 - February 2012
Afni December 2010 - March 2011
King Haulers Incorporated December 2004 - December 2010
Skills
Customer Service, Clerical Duties, Sales Management
Education
Olive Harvey College
Accounting/Computer Information Systems
The College of Office Technology
Microcomputer Information Systems
Hinduja Global Solutions Inc., June 2012 - Present
Help at Home, Inc February 2012 - July 2012
Omega Home Health Care LLC March 2011 - February 2012
Afni December 2010 - March 2011
King Haulers Incorporated December 2004 - December 2010
Skills
Customer Service, Clerical Duties, Sales Management
Education
Olive Harvey College
Accounting/Computer Information Systems
The College of Office Technology
Microcomputer Information Systems
Vincent Pasquet's Afni Experience 2011 - 2012
Job null Professional
Industry Outsourcing/Offshoring
Experience
Afni 2011 - 2012
Blade World Indoor Sports Center October 2007 - April 2008
Skills
Digital Art, Fine Art, 3D rendering, Maya, Photoshop, Illustrator, After Effects, Unity3D, Mudbox, Zbrush, Hand Drawing, Digital Painting, 3D animation, Sculpture, Digital Sculpting, Customer Service, Microsoft Office, Critical Thinking
Education
Pima Community College 2006 — 2010
Associates of Applied Science, Digital Game & Simulation, Digital Animation and Production
Flowing Wells High School 2002 — 2006
Afni 2011 - 2012
Blade World Indoor Sports Center October 2007 - April 2008
Skills
Digital Art, Fine Art, 3D rendering, Maya, Photoshop, Illustrator, After Effects, Unity3D, Mudbox, Zbrush, Hand Drawing, Digital Painting, 3D animation, Sculpture, Digital Sculpting, Customer Service, Microsoft Office, Critical Thinking
Education
Pima Community College 2006 — 2010
Associates of Applied Science, Digital Game & Simulation, Digital Animation and Production
Flowing Wells High School 2002 — 2006
Shaneka Story's Afni Experience April 2001 - September 2003
Job Claims Associate II at WellPoint
Industry Insurance
Experience
WellPoint September 2003 - Present
Afni April 2001 - September 2003
Education
Southern Union State Community College 1999 — 2002
Health Science
WellPoint September 2003 - Present
Afni April 2001 - September 2003
Education
Southern Union State Community College 1999 — 2002
Health Science
Karena Bowler's Afni Experience March 2006 - September 2006
Job Restaurants Professional
Industry Restaurants
Experience
McDonalds June 2008 - Present
Walmart November 2007 - December 2007
Afni March 2006 - September 2006
AMC Theatres November 2004 - April 2006
Spirit Halloween October 2004 - November 2004
Skills
Microsoft Windows 95, Microsoft Windows XP, Microsoft Office 2000, Microsoft Windows Vista, Microsoft Word, Microsoft Outlook, Internet Explorer, Firefox, America online, Multi Tasking, Multi-line phone system, Fax, Touch screen point of..., Customer Service, Customer Oriented, Close Attention to..., Cashiering, Cash Register, Typing, Acting, Singing, Making Coffee
Education
Pima Community College
Liberal Arts and Sciences, General Studies and Humanities
McDonalds June 2008 - Present
Walmart November 2007 - December 2007
Afni March 2006 - September 2006
AMC Theatres November 2004 - April 2006
Spirit Halloween October 2004 - November 2004
Skills
Microsoft Windows 95, Microsoft Windows XP, Microsoft Office 2000, Microsoft Windows Vista, Microsoft Word, Microsoft Outlook, Internet Explorer, Firefox, America online, Multi Tasking, Multi-line phone system, Fax, Touch screen point of..., Customer Service, Customer Oriented, Close Attention to..., Cashiering, Cash Register, Typing, Acting, Singing, Making Coffee
Education
Pima Community College
Liberal Arts and Sciences, General Studies and Humanities
melissa winsatt's Afni Experience March 2005 - August 2009
Job Sales and Marketing at Resortstay International, LLC
Industry Hospital & Health Care
Experience
Resortstay International, LLC May 2012 - Present
Northwest Allied Physicians 2009 - 2011
Afni March 2005 - August 2009
Skills
Vital Signs, EKG, HIPAA, Critical Care, Medical Records, Pediatrics, Healthcare Information..., ICD-9, Patient Education, Acute Care, Medical/Surgical
Education
Pima Medical Institute-Tucson 2008 — 2009
Certificate, Medical/Clinical Assistant
Resortstay International, LLC May 2012 - Present
Northwest Allied Physicians 2009 - 2011
Afni March 2005 - August 2009
Skills
Vital Signs, EKG, HIPAA, Critical Care, Medical Records, Pediatrics, Healthcare Information..., ICD-9, Patient Education, Acute Care, Medical/Surgical
Education
Pima Medical Institute-Tucson 2008 — 2009
Certificate, Medical/Clinical Assistant
Josephine Sweet's Afni Experience August 2006 - Present
Job Customer Service Representative at Afni
Industry Outsourcing/Offshoring
Experience
Afni August 2006 - Present
Skills
Typing, Bookkeeping, Customer Service, Internet, Key Account Management, Leadership, Mathematics, Negotiation, Social Networking, Outsourcing, Office Management, PowerPoint, Problem Solving, Quality Assurance, Revit, Recruiting
Education
Pima Medical Institute-Tucson 2003 — 2004
Medical Administrative/Executive Assistant and Medical Secretary
Afni August 2006 - Present
Skills
Typing, Bookkeeping, Customer Service, Internet, Key Account Management, Leadership, Mathematics, Negotiation, Social Networking, Outsourcing, Office Management, PowerPoint, Problem Solving, Quality Assurance, Revit, Recruiting
Education
Pima Medical Institute-Tucson 2003 — 2004
Medical Administrative/Executive Assistant and Medical Secretary
Pearl Elrey's Afni Experience July 2011 - January 2012
Job Cashier at Sam's Club
Industry Retail
Experience
Sam's Club February 2012 - Present
Afni July 2011 - January 2012
ACME Investigations January 2010 - May 2010
Education
Pima Community College 2009 — 2011
General Studies
Easthampton High School 2008 — 2009
High School Diploma
Sam's Club February 2012 - Present
Afni July 2011 - January 2012
ACME Investigations January 2010 - May 2010
Education
Pima Community College 2009 — 2011
General Studies
Easthampton High School 2008 — 2009
High School Diploma
chloe coleman's Afni Experience June 2008 - July 2011
Job Tech Support Agent at Volt
Industry Information Technology and Services
Experience
Volt September 2011 - Present
Afni June 2008 - July 2011
Education
San Antonio College 2009 — 2011
Volt September 2011 - Present
Afni June 2008 - July 2011
Education
San Antonio College 2009 — 2011
neal walker's Afni Experience January 2011 - June 2014
Job Customer Service Rep at Afni
Industry Outsourcing/Offshoring
Experience
APAC Customer Services June 2014 - September 2014
Staples October 2013 - June 2014
Afni January 2011 - June 2014
US Census Bureau April 2010 - May 2010
Tucson Unified School District August 2008 - July 2009
Skills
Computer Hardware, Computer Repair, Customer Service, Patience
Education
tucson high magnet school 2005 — 2009
Pima Community College
APAC Customer Services June 2014 - September 2014
Staples October 2013 - June 2014
Afni January 2011 - June 2014
US Census Bureau April 2010 - May 2010
Tucson Unified School District August 2008 - July 2009
Skills
Computer Hardware, Computer Repair, Customer Service, Patience
Education
tucson high magnet school 2005 — 2009
Pima Community College
Robert Feightner's Afni Experience November 2012 - Present
Job Customer Service Represenative at AFNI
Industry Telecommunications
Experience
AFNI November 2012 - Present
Sears Holdings Corporation August 2005 - October 2012
Skills
Customer Service
Education
Pima Community College 1993 — 1997
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
AFNI November 2012 - Present
Sears Holdings Corporation August 2005 - October 2012
Skills
Customer Service
Education
Pima Community College 1993 — 1997
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Tiffany Rhodes's Afni Experience January 2013 - June 2013
Job Housekeeper at White Stallion Ranch
Industry Restaurants
Experience
White Stallion Ranch April 2015 - Present
Subway September 2014 - October 2014
Bruegger's Bagels April 2014 - July 2014
jcpenney November 2013 - December 2013
Convergys August 2013 - November 2013
Afni January 2013 - June 2013
Afni June 2011 - August 2012
Skills
Workforce Management, Customer Experience, Call Centers, Customer Retention, Customer Satisfaction, Customer Support, Telemarketing, Customer Service, Telephone Skills, Cashiering, Food, Data Entry, Communication, Hospitality
Education
Pima Community College 2006 — 2008
Associate of Arts (A.A.), General Studies
White Stallion Ranch April 2015 - Present
Subway September 2014 - October 2014
Bruegger's Bagels April 2014 - July 2014
jcpenney November 2013 - December 2013
Convergys August 2013 - November 2013
Afni January 2013 - June 2013
Afni June 2011 - August 2012
Skills
Workforce Management, Customer Experience, Call Centers, Customer Retention, Customer Satisfaction, Customer Support, Telemarketing, Customer Service, Telephone Skills, Cashiering, Food, Data Entry, Communication, Hospitality
Education
Pima Community College 2006 — 2008
Associate of Arts (A.A.), General Studies
Sonya Lockhart's Afni Experience May 2011 - April 2013
Job Junior at Troy University
Industry Outsourcing/Offshoring
Experience
Afni, Inc. July 2014 - December 2014
WellPoint June 2013 - November 2013
Afni May 2011 - April 2013
Afni November 2008 - April 2011
Afni May 2008 - November 2008
American General Life Companies February 2006 - January 2008
Liberty National Life Insurance Company September 2005 - February 2006
Auburn Mazda February 2005 - December 2005
United States Air Force August 2000 - August 2004
Skills
Customer Service, Training, Call Centers, Sales
Education
Southern Union State Community College 2010 — 2012
Business Administration and Management, General
Troy University
Associate of Science (A.S.) - Global Business Management, Business Administration and Management, General
Afni, Inc. July 2014 - December 2014
WellPoint June 2013 - November 2013
Afni May 2011 - April 2013
Afni November 2008 - April 2011
Afni May 2008 - November 2008
American General Life Companies February 2006 - January 2008
Liberty National Life Insurance Company September 2005 - February 2006
Auburn Mazda February 2005 - December 2005
United States Air Force August 2000 - August 2004
Skills
Customer Service, Training, Call Centers, Sales
Education
Southern Union State Community College 2010 — 2012
Business Administration and Management, General
Troy University
Associate of Science (A.S.) - Global Business Management, Business Administration and Management, General
Rebekah Schulte's Afni Experience 2007 - 2009
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Afni 2007 - 2009
INFONXX January 2007 - July 2007
Hibbett Sporting Goods August 2006 - January 2007
Skills
Customer Service, Data Entry, Call Centers, Microsoft Word, Microsoft Excel, Outlook Express
Education
San Jacinto College 2004 — 2006
N/A, Basics
Afni 2007 - 2009
INFONXX January 2007 - July 2007
Hibbett Sporting Goods August 2006 - January 2007
Skills
Customer Service, Data Entry, Call Centers, Microsoft Word, Microsoft Excel, Outlook Express
Education
San Jacinto College 2004 — 2006
N/A, Basics
nekeita copeland's Afni Experience September 2011 - July 2012
Job at
Industry Insurance
Experience
global personnel January 2015 - Present
Toys R Us November 2014 - Present
Regence BlueCross BlueShield July 2012 - August 2014
Afni September 2011 - July 2012
Agrawal family practice March 2009 - April 2011
Aflac January 2004 - September 2007
Skills
Customer Service, Front Office, Access, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Data Entry, Coaching, Multi-line Phone, Help Desk Support
Education
Columbus Technical College 2014 — 2015
diploma, Dental Assisting/Assistant
Strayer University 2010 — 2013
Bachelor's Degree, Human Resources Management/Personnel Administration, General
global personnel January 2015 - Present
Toys R Us November 2014 - Present
Regence BlueCross BlueShield July 2012 - August 2014
Afni September 2011 - July 2012
Agrawal family practice March 2009 - April 2011
Aflac January 2004 - September 2007
Skills
Customer Service, Front Office, Access, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Data Entry, Coaching, Multi-line Phone, Help Desk Support
Education
Columbus Technical College 2014 — 2015
diploma, Dental Assisting/Assistant
Strayer University 2010 — 2013
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Marlene Castillo's Afni Experience February 2009 - June 2012
Job Temp at MFG Resources
Industry
Experience
MFG Resources May 2013 - Present
M3 Engineering & Technology December 2012 - April 2013
Afni February 2009 - June 2012
Skills
AutoCAD, Revit, Inventor, 3D Studio Max, Customer Service, Administrative...
Education
ITT-Technical Institute 2011 — 2013
Associate of Science (A.S.), Drafting and Design Technology/Technician, General
Pima Community College 2006 — 2009
Liberal Arts and Sciences, General Studies and Humanities
MFG Resources May 2013 - Present
M3 Engineering & Technology December 2012 - April 2013
Afni February 2009 - June 2012
Skills
AutoCAD, Revit, Inventor, 3D Studio Max, Customer Service, Administrative...
Education
ITT-Technical Institute 2011 — 2013
Associate of Science (A.S.), Drafting and Design Technology/Technician, General
Pima Community College 2006 — 2009
Liberal Arts and Sciences, General Studies and Humanities
Mark Kenerley's Afni Experience May 1994 - October 2012
Job Business Analyst at TEKsystems
Industry Information Technology and Services
Experience
TEKsystems October 2012 - Present
TEKsystems October 2012 - Present
Afni May 1994 - October 2012
Skills
SDLC, Business Analysis, Requirements Analysis, Project Management, Business Intelligence, Business Process, Requirements Gathering, Vendor Management, Software Project..., Integration
Education
Quincy University 1988 — 1991
TEKsystems October 2012 - Present
TEKsystems October 2012 - Present
Afni May 1994 - October 2012
Skills
SDLC, Business Analysis, Requirements Analysis, Project Management, Business Intelligence, Business Process, Requirements Gathering, Vendor Management, Software Project..., Integration
Education
Quincy University 1988 — 1991
Barbara Elston's Afni Experience August 2006 - January 2009
Job Higher Education Professional
Industry Higher Education
Experience
Auburn University 2011 - 2013
Crossmark November 2009 - September 2012
Advantage Sales & Marketing April 2009 - January 2011
Afni August 2006 - January 2009
NCS Pearson February 2002 - June 2006
American Automobile Association May 1992 - February 2002
Education
Texas Christian University 1976 — 1978
BSW, Social Work, 3.5
Auburn University 2011 - 2013
Crossmark November 2009 - September 2012
Advantage Sales & Marketing April 2009 - January 2011
Afni August 2006 - January 2009
NCS Pearson February 2002 - June 2006
American Automobile Association May 1992 - February 2002
Education
Texas Christian University 1976 — 1978
BSW, Social Work, 3.5
Larissa Perez's Afni Experience September 2008 - December 2009
Job Manager at FordTel Marathon Service
Industry Human Resources
Experience
Ford-Tel Service (Marathon) June 2014 - Present
Palmyra Trading LLC July 2013 - June 2014
Hardy's Creative Childcare January 2013 - June 2013
Dollar Tree August 2012 - February 2013
Private Care Giver May 2011 - August 2011
Afni September 2008 - December 2009
Skills
Microsoft Office, QuickBooks, Customer Service, Multi-line Phone, Hardware Support, C#, C++, Java, XHTML/HTML, Cash Handling Experience, Visual Basic, Software, Internet, Web Development, Appointment Scheduling, Microsoft SQL Server, Computer Science
Education
Southern Union State Community College 2009 — 2013
Associate's in Applied Science, Computer Science
Ford-Tel Service (Marathon) June 2014 - Present
Palmyra Trading LLC July 2013 - June 2014
Hardy's Creative Childcare January 2013 - June 2013
Dollar Tree August 2012 - February 2013
Private Care Giver May 2011 - August 2011
Afni September 2008 - December 2009
Skills
Microsoft Office, QuickBooks, Customer Service, Multi-line Phone, Hardware Support, C#, C++, Java, XHTML/HTML, Cash Handling Experience, Visual Basic, Software, Internet, Web Development, Appointment Scheduling, Microsoft SQL Server, Computer Science
Education
Southern Union State Community College 2009 — 2013
Associate's in Applied Science, Computer Science
Manuel Orduno - Eguino's Afni Experience August 2011 - June 2012
Job Customer Service Rep at C3/CustomerContactChannels, Inc.
Industry Outsourcing/Offshoring
Experience
C3/CustomerContactChannels, Inc. April 2013 - Present
Convergys June 2012 - December 2012
Afni August 2011 - June 2012
Skills
Customer Service
Education
Pima Community College
C3/CustomerContactChannels, Inc. April 2013 - Present
Convergys June 2012 - December 2012
Afni August 2011 - June 2012
Skills
Customer Service
Education
Pima Community College
Amanda Conaway's Afni Experience April 2011 - June 2011
Job Registration Representative at East Alabama Medical Center
Industry Hospital & Health Care
Experience
East Alabama Medical Center May 2013 - Present
Afni April 2011 - June 2011
East Alabama Medical Center February 2009 - April 2011
Skills
Front Office, Leadership, Process Improvement, Computers, Problem Solving, Business
Education
Southern Union State Community College 2008 — 2017
East Alabama Medical Center May 2013 - Present
Afni April 2011 - June 2011
East Alabama Medical Center February 2009 - April 2011
Skills
Front Office, Leadership, Process Improvement, Computers, Problem Solving, Business
Education
Southern Union State Community College 2008 — 2017
Stacey Hinds's Afni Experience January 2003 - April 2007
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
APAC Customer Services 2013 - Present
Cactus Research August 2007 - November 2011
Afni January 2003 - April 2007
Skills
Call Centers, Workforce Management, BPO, Customer Experience, Customer Satisfaction, Contact Centers, Inbound Marketing, Technical Support, Call Center Development, Avaya, Customer Service, Telemarketing
Education
Tucson College 2014 — 2014
Currently working toward Certificate, Medical Billing and Coding Specialist
Bishop Kearney High School 1979 — 1983
Regents Diploma, Academic
APAC Customer Services 2013 - Present
Cactus Research August 2007 - November 2011
Afni January 2003 - April 2007
Skills
Call Centers, Workforce Management, BPO, Customer Experience, Customer Satisfaction, Contact Centers, Inbound Marketing, Technical Support, Call Center Development, Avaya, Customer Service, Telemarketing
Education
Tucson College 2014 — 2014
Currently working toward Certificate, Medical Billing and Coding Specialist
Bishop Kearney High School 1979 — 1983
Regents Diploma, Academic
Mary Arneson's Afni Experience August 2010 - March 2013
Job CSR at CenturyLink
Industry Telecommunications
Experience
CenturyLink April 2013 - Present
Afni August 2010 - March 2013
Lake County Schools November 2007 - May 2009
Skills
Data Entry, Troubleshooting, Customer Satisfaction, Call Centers, Customer Experience, Quality Patient Care, Phone Etiquette
Education
Southern Technical College 2013 — 2014
Associate's degree, Medical/Clinical Assistant, 3.0
Tavares High School 2002 — 2006
CenturyLink April 2013 - Present
Afni August 2010 - March 2013
Lake County Schools November 2007 - May 2009
Skills
Data Entry, Troubleshooting, Customer Satisfaction, Call Centers, Customer Experience, Quality Patient Care, Phone Etiquette
Education
Southern Technical College 2013 — 2014
Associate's degree, Medical/Clinical Assistant, 3.0
Tavares High School 2002 — 2006
Jessica Roa's Afni Experience February 2011 - December 2011
Job Security Forces at United States Airforce Reserves
Industry Security and Investigations
Experience
United States Airforce Reserves April 2012 - Present
JMK Family Properties September 2013 - December 2013
LivingSocial August 2012 - August 2013
Afni February 2011 - December 2011
Subway July 2008 - August 2010
Skills
Customer Service, Physical Security, Security Operations, Military, Leadership, Job Scanning, Law Enforcement, Security Management, Security Clearance, Surveillance, Management, Counterterrorism, Training, Electronic Filing, Bank Reconciliation, Account Reconciliation, Accounts Payable &...
Education
Saginaw Valley State University 2009 — 2010
Bachelor of Arts (B.A.), History, Communications, English
United States Airforce Reserves April 2012 - Present
JMK Family Properties September 2013 - December 2013
LivingSocial August 2012 - August 2013
Afni February 2011 - December 2011
Subway July 2008 - August 2010
Skills
Customer Service, Physical Security, Security Operations, Military, Leadership, Job Scanning, Law Enforcement, Security Management, Security Clearance, Surveillance, Management, Counterterrorism, Training, Electronic Filing, Bank Reconciliation, Account Reconciliation, Accounts Payable &...
Education
Saginaw Valley State University 2009 — 2010
Bachelor of Arts (B.A.), History, Communications, English
Cara Green's Afni Experience September 2005 - April 2007
Job Program Assistant at Anthem, Inc.
Industry Insurance
Experience
Anthem, Inc. December 2013 - Present
Arkansas Department of Human Services May 2008 - September 2013
Arkansas Department of Human Services September 2007 - May 2008
Afni September 2005 - April 2007
Skills
Microsoft Office, Program Development, Project Implementation, Process Improvement, SQL, SharePoint, Customer Service, Child Welfare, Quality Management
Education
Tuskegee University 2002 — 2007
Bachelor of Arts (B.A.), Psychology & English
Anthem, Inc. December 2013 - Present
Arkansas Department of Human Services May 2008 - September 2013
Arkansas Department of Human Services September 2007 - May 2008
Afni September 2005 - April 2007
Skills
Microsoft Office, Program Development, Project Implementation, Process Improvement, SQL, SharePoint, Customer Service, Child Welfare, Quality Management
Education
Tuskegee University 2002 — 2007
Bachelor of Arts (B.A.), Psychology & English