Agero, Inc.
Industry: Company
DescriptionFounded: 1972 Subsidiaries: SwoopMe, Inc., Agero Administrative Service Corp., Parent organization: The Cross Country Group, LLC
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Agero, Inc. Employees
The MENTOR Network February 2015 - Present
Agero, Inc. October 2014 - November 2014
Empire Education Group September 2007 - January 2014
Skills
Cosmetology, Training, Salons, Instructional Design, Teaching, Staff Development, Skin Care, Leadership, Hair Care, Leadership Development, Beauty Industry, Makeup Artistry, Adult Education, Spa, Time Management, Hair Cutting, Public Speaking, Customer Service, Coaching, Team Building, Social Networking, Strategic Planning, Retail, Event Planning, Marketing, Higher Education, Curriculum Design, Educational Leadership, Motivational Speaking, Management, Team Leadership, Mentoring, PowerPoint, Research, Social Media Marketing
Education
University of Phoenix 2014 — 2018
Bachelor of Science (BS), Human Services, General
Empire Beauty School 2006 — 2007
Cosmetology/Cosmetology Educator, Nail Technology, Cosmetology, Cosmetology Educator
Aflac April 2014 - Present
Agero, Inc. July 2007 - April 2014
Pizza Hut February 2002 - June 2007
Tucson Medical Center January 2007 - April 2007
Skills
Customer Satisfaction, Customer Service, Customer Retention, Insurance, Process Improvement, Team Building, Sales, Microsoft Office, Data Entry, Employee Benefits, Account Management, Leadership, Management, Marketing, Training, Licensed Life & Health..., Team Leadership, Coaching, Microsoft Excel, PowerPoint, Public Speaking, Small Business, Program Management, Customer Experience, Microsoft Word, Telephone Skills, Call Centers, Leadership Development, Time Management, Strategy, Analysis, CRM, Salesforce.com
Education
University of Phoenix 2011 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Agero, Inc. August 2014 - Present
Enterprise Rent-A-Car June 2013 - July 2014
Enterprise Rent-A-Car September 2012 - May 2013
Enterprise Rent-A-Car June 2011 - September 2012
Skills
Marketing, Management, Customer Service, Sales Growth, Outside Sales, Employee Engagement, Employee Training, Communication, Leadership, Social Networking, Social Media, Time Management, Customer Satisfaction, Customer Retention
Education
University of Massachusetts, Amherst 2007 — 2011
Isenberg School of Management, Marketing
Melrose High School 2003 — 2007
High School Diploma
Geoforce Inc May 2013 - Present
Agero, Inc. April 2013 - April 2013
LoJack Supply Chain Integrity November 2006 - September 2012
Trendec April 2004 - October 2006
Service Electronics 2000 - 2004
Advantage Sales and Marketing May 2000 - December 2000
United Parcel Service January 1982 - May 2000
Skills
GSM, Administration, GPS, Customer Relations, Microsoft Office, Telecommunications, Account Management, M2M, GPS Tracking, Integration, New Business Development, Vehicle Tracking, Wireless, Customer Service, Mobile, Product Management, Excel, Word, Planning, Process Improvement, Operations Management, Mobile Devices, Salesforce.com, Security, Transportation, Sales, Contract Negotiation, Project Planning, Microsoft Excel, Solution Selling, Business Development, Team Leadership, Management, Troubleshooting, Customer Satisfaction, Team Building, Microsoft Word, Logistics, Inventory Management, Program Management, Pricing, Sales Management, Vendor Management, Customer Retention, Sales Operations, Training
Education
The University of Texas at Arlington
Eastfield Community College
Dale Carnegie
TMC Tech
Agero, Inc. June 2015 - Present
Linkable Networks April 2014 - 2015
Nokia 2010 - March 2014
Nokia December 2006 - October 2011
Nokia 2001 - December 2006
Zensar 2000 - 2001
origin 1999 - 2001
Skills
Agile Project Management, Agile Methodologies, Mobile Technology, Software Development, Software Project..., Scrum, Mobile Advertising, Product Development, Product Management, Self-motivated Team..., NFC, Mobile Commerce, Search Applications, Local Advertising, Local Content, Online Advertising, Supply Chain Management, Materials Management, IT Strategy, Telecommunications, System Architecture, Go-to-market Strategy, Integration, Product Lifecycle..., Mobile Payments, Virtual Teams, Requirements Management, Product Requirements, Solution Architecture, Solutions Marketing, Enterprise Architecture, Cloud Computing
Education
University of Mumbai 1994 — 1998
BE, Computer Engineering
Boulder Oro Valley LLC March 2014 - Present
Agero, Inc. July 2003 - March 2014
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Client Relations Skills, Manage Client..., VIP Services, Team Management
Education
University of Phoenix 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2008 — 2011
Bachelor's degree, Business/Corporate Communications
Cengage Learning April 2014 - Present
Massachusetts Institute of Technology (MIT) October 2013 - April 2014
Boston University School of Medicine April 2013 - August 2013
Agero, Inc. March 2013 - April 2013
Travelers July 2012 - September 2012
Perkins Paper Inc February 2012 - March 2012
Skills
Social Media, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Public Relations, Public Speaking, Management, Research, Marketing
Education
University of Massachusetts, Amherst 2007 — 2011
Bachelor of Arts (B.A.), Communication
Agero, Inc. October 2014 - Present
Skyworks Solutions, Inc. November 2008 - May 2014
City of Austin March 2004 - December 2006
Schneider Electric August 1995 - June 2003
Skills
SAP - PD/PA/OM Data,..., Internet/Intranet,..., Virtual Edge Recruiting..., SAP Implementation Core..., HIPAA Implementation..., Success Factors..., MA/Federal Laws..., Vacation, Cobra, and..., HRIS, Human Resources, Employee Relations, ADP Enterprise
Education
University of Phoenix 2009 — 2011
AA Business Concentration, Business Administration, Management and Operations
West Business Solutions January 2014 - April 2014
Higginbotham and Associates April 2013 - January 2014
The Red Lion Inn August 2012 - March 2013
tintedPixel, Inc. January 2012 - August 2012
Career Connections, Inc. April 2011 - December 2011
Convergys Corp October 2009 - January 2011
Agero, Inc. October 2007 - April 2009
Skills
I am highly experienced..., Verbal De-escalation, Project Management, Interactive Technology, Mantis, Active Collab, Type 50 WPM, 10 Key 5965 KPH, ADOBE CS5
Education
University of Northern Colorado 2006 — 2007
Secondary English Education
Chaparral High School 2004 — 2006
High School Diploma, General Studies
Agero, Inc. October 2006 - January 2011
24 Hour Fitness March 2004 - October 2006
Ultimate Electronics July 2003 - December 2005
Blockbuster May 2001 - October 2003
Skills
Microsoft Office, Customer Service, Luxury Goods, Luxury Brand Marketing, Automotive, Call Center Development, Operations Management, Change Management, Team Leadership, Analysis, Customer Satisfaction, Call Centers, Leadership, Management, Time Management, Customer Retention, Process Improvement, Sales, Team Building, Account Management
Education
Adelle Turner, Atwell, Carter
Texas Woman's University
General Studies
Sirius XM Radio Inc. January 2013 - Present
Agero, Inc. January 2013 - November 2013
Latitudini International October 2008 - December 2012
SACIRO Consulting December 2007 - December 2010
AT&T Mobility March 2003 - June 2007
AT&T Mobility February 2001 - March 2003
Wireless Knowedge May 2000 - April 2001
Various Investment / Consulting / Research May 1998 - May 2000
Skills
Project management, Change Management, Mentoring, Ability to motivate, Team Leadership, Marketing strategy, Critical thinking, Segmentation, Market Research, Cross-functional Team..., New Business Development, Integrated Marketing, Forecasting, B2B, Competitive Analysis, Business Strategy, Marketing Management, Consumer Insights, Product Management, Product Marketing, Strategy Development, Product Development, Strategic Planning, Market Analysis, P&L Management, E-commerce, Management Consulting, Marketing Communications, Competitive Intelligence, Entrepreneurship, Business Analysis, Negotiation, Online Marketing, Planning, International Business, Direct Marketing, Market Planning, Business Planning, B2C, Marketing Operations, Product Launch, Go-to-market Strategy, Analytics, Strategic Partnerships, Sales Support, Social Media Marketing, Digital Marketing, Lead Generation, Channel Marketing, Critical Thinking
Education
University of California, Irvine - The Paul Merage School of Business 1998 — 2000
MBA, Marketing & Finance
Università Commerciale 'Luigi Bocconi' 1998 — 1999
MBA, Marketing, Finance
University of California, San Diego 1990 — 1994
BS, Mechanical Engineering
iBiquity Digital October 2014 - Present
TomTom July 2006 - September 2014
Agero, Inc. September 2002 - June 2006
Qualcomm and Ford Motor JV, Wingcast February 1999 - June 2002
Intersil (former division of Harris, Corp.) October 1996 - January 1999
Ford Motor Company September 1988 - October 1996
Skills
Product Management, Product Marketing, Global Business..., Automotive Infotainment, Telematics, Business Relationship..., Sales, New Business Development, Program Management, Location Based Services, Automotive, Solution Selling
Education
University of Michigan - Stephen M. Ross School of Business
MBA, Masters in Business Administration
University of Michigan - Electrical Engineering
BSEE, Bachelor of Science in Electrical Engineering
Agero, Inc. April 2011 - August 2014
Laboratory Safety Institute 2009 - 2011
Farmers Insurance 2007 - 2008
Schlumberger 2000 - 2001
Nortel Networks 1996 - 2000
Sundram Telematics 1993 - 1995
Skills
Product Management, Marketing Strategy, Rapid Prototyping, Market Research, Software Development, Product Marketing, Cross-functional Team..., Market Analysis, SaaS, Competitive Analysis, Marketing, Analysis, Product Development, Product Launch, CRM, Analytics, Process Improvement, Management
Education
University of California, Irvine 2004 — 2006
MBA, Business Administration, GPA 3.78
Anna University, India
M.E, Computer Science
College of Engineering, Guindy, India
B.E (Honors), Electronics and Communication Engineering
Tektronix Communications July 2015 - Present
Tektronix Communications November 2012 - Present
Agero, Inc. July 2011 - November 2012
Texas Instruments November 2010 - June 2011
Anritsu July 2005 - October 2010
EADS Telecom October 2002 - June 2005
Imagecraft Exhibits July 2001 - October 2002
Skills
Google Adwords, Relationship Marketing, Email Marketing, Lead Generation, Marketing Communications, Product Marketing, Integrated Marketing, Advertising, Direct Marketing, Media Relations, Marketing Strategy, Trade Shows, Strategic Planning, Digital Marketing, Marketing, Corporate Communications, Marketing Management, Brand Management, Public Relations, Internal Communications, Creative Direction, Strategy, Event Planning, Management
Education
The University of Texas at Dallas
BA, Literary Studies
Sirius XM Radio Inc. April 2002 - Present
Agero, Inc. October 2011 - November 2013
Agero, Inc. 2002 - 2013
ATX Group March 2011 - October 2011
ATX Group January 2005 - February 2011
Skills
SDLC, Agile Methodologies, Process Improvement, Software Project..., SQL, Oracle, SOA, Unix, Visio, Enterprise Architecture, Testing, Business Intelligence, Requirements Gathering, Web Services, Software Documentation, XML, Data Modeling, Weblogic, Systems Analysis, Test Planning, Solution Architecture, Software Quality..., System Testing, Automotive, Cloud Computing, Databases
Education
University of Phoenix 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General
Universtiy of Phoenix 2008 — 2012
AAPYS, Business Pyschology
Dell February 2015 - Present
Agero, Inc. March 2014 - September 2014
EMC July 2010 - February 2014
Aspen Technology June 2008 - June 2010
Firepond May 2007 - June 2008
The Coca Cola Bottling Company July 2003 - October 2006
KPMG Ghana 1999 - 2003
Skills
Requirements Gathering, Agile Methodologies, IT Strategy, Enterprise Software, Systems Analysis, IT Management, CRM, Cloud Computing, System Administration, Management Consulting, IT Service Management, PMO, Project Planning, Oracle Applications, Oracle E-Business Suite, Oracle, Project Management, Requirements Analysis, SDLC
Education
Brandeis University 2012 — 2014
Master of Science (MSc), Management Information Systems, General
University of Ghana
Bachelor Of Science, Computer Science
Agero, Inc. June 2010 - Present
SuperMedia LLC March 2008 - June 2010
AT&T Advertising Solutions April 2005 - March 2008
Skills
Closing Deals, Market Analysis, Forecasting, Direct Marketing, Call Center, Online Marketing, Cold Calling, Client Development, Client Retention, Client Communication, Client Relationship..., Client Interfacing, Advertising Sales, Sales Process, Direct Sales, Customer Retention, Sales, Advertising, CRM, Selling, Salesforce.com, Call Centers, Project Management, Sales Presentations, Program Management, Deal Closure
Education
Texas A&M Commerce 2000 — 2004
Bachelor of Science, Business Administration
Yavapai College March 2015 - Present
HOAMCO March 2013 - July 2014
North-Aire Aviation March 2013 - July 2014
Agero, Inc. October 2011 - March 2013
University of Arizona August 2007 - May 2011
Favour, Moore, and Wilhelmsen Law Firm June 2010 - August 2010
Chili's Restaurant "To Go" Service April 2007 - August 2009
Yavapai Sports "Bear Facts July 2007 - January 2008
Skills
Business Management, Business Writing, PowerPoint, Word, Radio Broadcasting, Photo Editing, Excel, Microsoft Excel, Microsoft Word, Management, Fundraising, Image Editing, Social Media, Marketing, Research, Public Speaking, Microsoft Office, Social Media Marketing, Entrepreneurship, Leadership, Newsletters, Business Strategy, Product Marketing, Social Networking, Product Development, B2B, Customer Service, Facebook, Advertising, Online Marketing, InDesign, Market Research, Public Relations, Marketing Communications, Email Marketing, Marketing Strategy
Education
University of Arizona 2007 — 2011
Bachelor of Science (B.S.), Dual Major: Business Management; Entrepreneurship Minor: Communication, 4.0
Bradshaw Mountain High School 2004 — 2007
High School Diploma
Agero, Inc. November 2006 - June 2010
Hill, Holliday Advertising 2003 - 2006
Digitas 1998 - 2001
Education
University of Alabama 1989 — 1993
Agero, Inc. May 2005 - Present
Cross Country Automotive Services August 2000 - April 2005
Knowledge Impact (formerly PDG) 1997 - 2000
Books A Million September 1996 - July 1997
Skills
Software Documentation, Business Analysis, Process Improvement, SDLC, Visio, Cross-functional Team..., Data Analysis, Requirements Analysis, Agile Methodologies, Software Project..., Project Management, Analysis, CRM, Creativity Skills, Leadership, Software Development, Vendor Management
Education
University of Florida 1992 — 1996
BS, Marketing
Agero, Inc. June 2015 - Present
Agero, Inc. January 2012 - Present
National Motor Club / Coach-Net August 2009 - May 2011
Coach-Net Services Group, Inc. July 2003 - August 2009
National Motor Club of America, Inc (NMC) June 2002 - June 2003
National Motor Club of America, Inc June 1999 - June 2002
National Motor Club of America, Inc. January 1998 - May 1999
Skills
Call Center, New Business Development, Client Relationship..., Profitability Analysis, Pricing Analysis, Operations Management, Marketing Strategy, B2B, Sales Management, Strategic Planning, Team Building, Account Management, Process Improvement, Sales, CRM, Project Management, SaaS, Call Centers, Leadership, Strategic Partnerships, Contract Negotiation, Change Management, Salesforce.com, Management, Customer Satisfaction, Business Development
Education
University of Alaska Fairbanks 1992 — 1997
Bachelors, Business Administration
American Tower August 2012 - Present
Agero, Inc. August 2011 - July 2012
Citizens Property Insurance April 2006 - July 2011
Citizens Property Insurance June 2006 - June 2007
TEK Systems May 2006 - June 2006
TEK Systems March 2006 - May 2006
Titan Industries September 2005 - February 2006
PCF, Inc May 2004 - September 2005
Estech Systems, Inc. (ESI) April 2000 - April 2003
University of Texas Health Science Center at San Antonio September 1998 - August 1999
Skills
BMC Footprints..., Numara Footprints, Microsoft SQL Server, Microsoft Excel, Windows Server, Access, Visio, ITIL, Linux, Troubleshooting, Microsoft Office, SQL, Windows, Computer Hardware, MS Project, System Administration, Software Documentation, Help Desk Support, Active Directory, Integration, XP, Windows 7, Change Management, Management, Technical Support, IT Service Management
Education
The University of Texas at San Antonio 1998 — 2000
Computer Science
Business Careers High School 1994 — 1998
HS Diploma, Business & Programming
Agero, Inc. March 2013 - Present
Agero, Inc. October 2008 - Present
Cross Country Automotive Services February 2007 - Present
SavaJe 2006 - January 2007
LogicaCMG January 2001 - December 2005
Commonwealth Resources February 1995 - January 1998
Skills
Telecommunications, Mobile Technology, Strategy, Mobile Devices, Telematics, IT Strategy, SaaS, Enterprise Software, CRM, Integration, Leadership, Pre-sales, Mobile Applications, Project Management, Team Building, M2M, Wireless, Automotive, Product Management, Software Engineering, Management, IT Operations, Solution Architecture, Professional Services, IT Management, Product Marketing, Vendor Management, M&A due diligence, Cross-functional Team..., Due Diligence, Go-to-market Strategy, Innovation, Post-sales Support, Cloud Computing, Software Development, Agile Methodologies, Strategic Partnerships
Education
University of Canterbury
BSc
Agero, Inc. July 2014 - Present
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Microsoft Excel, Team Leadership, Process Improvement
Education
University of Phoenix
Associate's degree, Criminal Justice and Corrections
Agero, Inc. June 2013 - Present
Agero, Inc. December 2011 - June 2013
Agero, Inc. August 2011 - December 2011
Staples Business Advantage September 2010 - May 2011
NASDAQ OMX June 2010 - September 2010
Her Campus Media January 2010 - May 2010
Clear Channel Media + Entertainment June 2008 - August 2008
Skills
Customer Service, Customer Satisfaction, Manage Client..., Client Relations Skills, Public Speaking, Strategic Communications, Interpersonal..., Writing, News Writing, Speech Writing, Project Management, Project Planning, Strategic Planning, Supervisory Skills, Problem Solving, Investigative Research, Event Management, Philanthropy, HTML, HTML emails, Salesforce.com, Outlook, Social Networking, CRM
Education
University of New Hampshire 2006 — 2010
Bachelor of Arts (B.A.), English
Central Catholic High School 2002 — 2006
High School Diploma
Sirius XM Radio Inc. November 2013 - Present
Agero, Inc. April 2013 - October 2013
Time Warner Cable 2004 - 2011
Skills
Telephony, Customer Satisfaction, Call Centers, Broadband, Customer Retention, Customer Experience, Telecommunications, Technical Support, Wireless, Workforce Management, Avaya, VoIP, Troubleshooting, Contact Centers, Process Improvement, Customer Service, Team Leadership, Team Building, Management, Vendor Management, Leadership, Cross-functional Team..., Operations Management, Training, Employee Training
Education
Tarrant County College 2011 — 2017
Business Administration and Management, General
Mohawk Industries July 2012 - Present
Agero, Inc. November 2007 - July 2012
Celanese 2002 - 2007
Sprint 1994 - 2001
Saint Luke’s Hospital of Kansas City 1993 - 1994
Skills
Internal Communications, Web Content Management, Strategy, Strategic Communications, Integrated Marketing, Corporate Communications, Graphic Design, Marketing Communications, Google Analytics, Brand Development, Marketing Strategy, Content Management, Public Relations, Media Relations, Management, Brand Management, Press Releases, Communication Training, Newsletters, Email Marketing, Copywriting, Direct Marketing
Education
The University of Kansas
B.S., Journalism (Business Communications, Broadcast News)
Cure Forward Corp. July 2015 - Present
IBM December 2012 - July 2015
Design Work for Local Businesses August 2007 - May 2014
Agero, Inc. August 2011 - December 2012
Strategic Results August 2010 - August 2011
Skills
Web Design, Graphic Design, Graphics, Typography, Illustration, Adobe Creative Suite, Illustrator, User Experience, Branding & Identity, InDesign, Layout, Logo Design, Art Direction, Interaction Design, Vector Illustration, User Interface Design, Dreamweaver, CSS, HTML, Xcode, Icon Design, Information Design, Photoshop, Information Architecture, Axure RP, User-centered Design
Education
The Maryland Institute College of Art 2007 — 2011
BFA, Graphic Design
Wayfair August 2015 - Present
CITS September 2011 - May 2015
Winn Companies June 2014 - August 2014
Agero, Inc. June 2013 - August 2013
PSG Global Solutions June 2011 - August 2011
John Hancock Financial Services July 2010 - August 2010
Massachusetts State House January 2010 - May 2010
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Leadership, National Honor Society, Customer Service, Data Entry, Technical Support, Clerical Work, Data Analysis, Spanish, Critical Thinking, Time Management, Outlook
Education
University of Massachusetts Dartmouth 2011 — 2015
Bachelor of Arts, Crime and Justice Studies
The English High School 2008 — 2010
Bachelors of Arts in Crime & Justice Studies, Crime & Justice, Business Administration, Sociology.
The Honest Company July 2014 - Present
Fiksu June 2013 - June 2014
BINDS Laboratory September 2011 - May 2013
IBM May 2012 - August 2012
Agero, Inc. May 2011 - August 2011
Skills
Software Development, Java, Visual Studio, SQL, JavaScript, .NET, Python, Software Design Patterns, Ruby on Rails, Ruby, User Experience, HTML 5, CSS, C++, Matlab, Google App Engine, Selenium, SASS, WPF, XNA
Education
University of Massachusetts, Amherst 2009 — 2013
Bachelor's degree, Computer Science, 3.9
Agero, Inc. June 2012 - Present
Harpoon Brewery February 2012 - May 2012
Skills
Graphic Design, Photoshop, Illustrator, InDesign, Web Design, Logo Design, Adobe Creative Suite, Illustration, Typography, Brochures, Photography, Layout, Visual Communication, Book Design, User Interface, Posters, Vector Illustration, Storyboarding, User Interface Design, Concept Development, Business Cards, Image Editing, User Experience, Concept Design, Information Design, Screen Printing, Information Architecture, Mac, Corporate Identity
Education
University of Massachusetts Dartmouth 2007 — 2012
Bachelor of Fine Arts (BFA), Graphic Design
University of Arizona Alumni Association January 2015 - Present
Agero, Inc. July 2014 - November 2014
Panera Bread July 2013 - June 2014
Skills
Social Media, Public Speaking, Microsoft Office, Research, Editing, PowerPoint, Social Networking, Event Planning, Microsoft Word, Customer Service, Microsoft Excel, Writing, Facebook, Marketing, Public Relations
Education
University of Arizona 2013 — 2017
Communication and Media Studies, Junior
nCrypted Cloud 2012 - 2014
Agero, Inc. August 2011 - August 2012
HubSpot 2011 - 2011
CIDC 2010 - 2011
Thinking Screen Media 2008 - 2010
Hudson Union 2007 - 2008
Logicworks 2006 - 2007
Skills
jQuery, HTML 5, CSS, JavaScript, User Interface, HTML, AJAX, MySQL, Django, Python, MVC, Front-end, PHP, jQuery UI, XML, Mobile Devices, HTML5, OOP, CakePHP, OAuth, MongoDB, WordPress, W3C, Mobile, Social Media, Node.js, RabbitMQ, Redis, PostgreSQL, Backbone.js, AngularJS
Education
Tufts University 2001 — 2006
BA, Art History, Multimedia Arts
Agero, Inc. June 2015 - Present
Skills
Sports Management, PowerPoint, Microsoft Excel, Event Planning, Fitness, Facebook, Microsoft Word, Customer Service, Sports Marketing, Microsoft Office, Athletics, Management, Time Management, Social Networking, Leadership, Marketing, Event Management, Social Media, Social Media Marketing
Education
University of Michigan 2012 — 2016
Kinesiology and Exercise Science
Coco's Video Production Svcs June 2015 - Present
Agero, Inc. October 2013 - August 2014
Arizona Daily Wildcat January 2011 - May 2013
ASUA 2012 - 2013
Skills
Video Editing, Video Production, Film Production, Photoshop, Marketing Strategy, Film, Event Planning, Customer Service, Public Speaking, Microsoft Office, Social Networking, Social Media, PowerPoint, Microsoft Word, Creative Writing, Screenwriting
Education
University of Arizona 2010 — 2013
Bachelor of Arts (BA), Arts, Entertainment, and Media Management w/ Minor in Business Administration
Agero, Inc. July 2015 - Present
Safety Insurance 2007 - 2015
Skills
Insurance, Casualty Insurance, Property & Casualty..., Commercial Insurance, Liability, Legal Liability, General Insurance, Claims Management, Investigation, Claim, Negotiation, Fraud Detection, Fraud Investigations, Fraud Prevention, Customer Service, Catastrophe, Sedona, Microsoft Office, Mac OS, Management, Team Building, Employee Training, Logistics, Workplace Safety, OSHA, Team Leadership, Instructor-led Training
Education
University of Massachusetts Lowell 2001 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Agero, Inc. June 2012 - Present
CommerceHub September 2011 - May 2012
Computer Science Department, SUNY Albany September 2010 - May 2012
The Cadence Group September 2010 - May 2011
Skills
C, Java, T-SQL, MySQL, Visual Basic, PHP, JSP, HTML, CSS, Assembly Language, C++, ASP.NET, Visual Studio, SQL Server Management..., Microsoft SQL Server, Microsoft Access, Emacs, Unix, Microsoft Office, Windows, SSIS, SSRS
Education
State University of New York at Albany 2009 — 2012
Bachelor of Science (B.S.), Computer Science, 3.8 GPA
Sirius XM Connected Vehicle Services November 2013 - Present
Independent June 2009 - Present
Agero, Inc. July 2012 - November 2013
Storage Depot September 2010 - February 2012
Igmas Technologies January 2008 - September 2010
CNG November 2009 - June 2010
HEALTHCARE COMPUTER CORP June 2008 - September 2008
NSYNC SERVICES, INC May 2007 - January 2008
Mouser Electronics December 2002 - April 2007
Sabre Airline Solutions January 2001 - January 2002
Skills
Customer Service, Customer Relations, Budgeting, Troubleshooting, Procurement, Data Analysis, Cash Handling, SQL, MS Office Suite, Documentation, Procedure Manuals, IP Networking, Network Operations, Microsoft Office, Management, Project Management, Networking, Budgets, Retail, Supervisory Skills, IP, Software Documentation, Maintenance & Repair, Computer Network..., Cash Flow, Testing, Integration, Team Building, Databases, Product Development, Team Leadership, Business Analysis, Voice Over, Voice Acting, Acting, Wireless Networking, Process Improvement, Microsoft Excel, Account Management, Program Management, Telecommunications, Team Management, Theater, Drama, Radio Drama, Comedy, Improvisational Comedy, Commercials, Short Films, Feature Films
Education
Tarrant County College 2013 — 2016
Associate's degree, Business Administration and Management, General
TCU - Air Force ROTC Tarrant County Junior College 1985 — 1986
Business Management
University of Texas at Arlington 1983 — 1986
Business Administration
Sirius XM Connected Vehicle Services June 2014 - Present
SiriusXM November 2013 - Present
Agero, Inc. November 2008 - November 2013
Nortel Networks March 2004 - August 2008
Nortel Networks March 1997 - March 2004
NEC April 1995 - March 1997
MCI WorldCom, Inc. May 1993 - April 1995
Skills
CDMA, Telecommunications, SIP, TCP/IP, SDH, Unix, UMTS, Integration, LTE, Testing, Web Services, Wireless Networking, Networking, Wireless, System Testing, RF, IP, Regression Testing, Debugging, Software Development
Education
The University of Texas at Arlington 1989 — 1994
Bachelors, Electrical Engineering
Agero, Inc. February 2013 - Present
Quest Diagnostics August 2007 - August 2010
Premier Medical Group February 2005 - August 2007
LabCorp August 2004 - January 2005
Skills
Medical Terminology, Calibration, Specimen Collection, Analysis, Delivering Results, venip, Registration, OSHA, Orchard, Processing, Employee Training
Education
Tennessee Technology Center at Nashville 1990 — 1990
certificate, Phlebotomy Technician/Phlebotomist
Clarksville high school 1984 — 1988
Diploma, English Language and Literature, General
RX Medco August 2012 - Present
CorVel Corporation April 2012 - July 2012
ISG 2009 - 2011
Agero, Inc. 2007 - 2009
Skills
Property & Casualty..., Claim, Insurance, Claims Management, Workers Compensation
Education
UMass Boston
Agero, Inc. February 2012 - Present
Digital Recognition Network, Inc. January 2008 - December 2011
DeHart Crockett, P.C. January 1995 - December 2009
Project Save Our Skin December 2004 - December 2008
Skills
New Business Development, Business Strategy, Competitive Strategy, Raising Venture Capital, Business Plan..., Client Development, Client Relationship..., Customer Acquisition, Customer Retention, Presentation Development, Executives, Corporate Finance, Board Relations, Advisory Boards, Board Reporting, Board Presentations, Databases, IT Strategy, Data Mining, Database Administration, Vehicle Tracking, Assets Recovery, Risk Assessment, Risk Mitigation, Public Speaking, Non-profits, Fundraising, Customer Insight, Commercial Litigation, Legal Advice, Corporate Law, Contract Negotiation, Contract Writing, Start-ups, Risk Management, Strategic Planning, Business Planning, Venture Capital, Business Development, CRM, Sales Management, Leadership, Credit, Executive Positions, Negotiation, Analytics, Sales, Competitive Analysis, Strategic Partnerships, Executive Management
Education
Texas A&M University School of Law 1992 — 1995
J.D, Law
The University of Texas at Austin 1986 — 1990
B.A., Political Science
AHHS
Agero, Inc. February 2012 - Present
Ventana Medical Systems July 2011 - February 2012
SAIC June 2010 - July 2011
Intuit Inc February 2009 - October 2010
Intuit October 1998 - October 2010
Intuit June 2003 - February 2009
Intuit May 2001 - June 2003
Intuit February 2000 - May 2001
Intuit October 1998 - February 2000
Skills
Microsoft Office 2007, Management, Software Documentation, Project Planning, Call Centers, Document Management, Training, Process Improvement, Accounting, Functional Requirements, Leadership, Vendor Management, Call Center, Visio, Project Management, Cross-functional Team..., Sales, Finance, Analysis, Customer Experience, CRM, SharePoint, Performance Management, SaaS, Onboarding, Account Management, Coaching, Recruiting
Education
University of Phoenix 2008 — 2009
B.S, Marketing
University of Phoenix 2003 — 2008
B.S, Business Management
Sunnyside High School 1992 — 1995
General Degree- High School Diploma, General Studies
University of Phoenix
MBA, Business Administration
Sirius XM Radio Inc. November 2013 - Present
Agero, Inc. October 2009 - Present
NTBOA 2006 - Present
Skills
Wireless, Telecommunications, Project Management, Product Development, Team Building, SQL, Process Improvement, Data Analysis, Program Management, Six Sigma, Customer Service, Product Marketing, Agile Methodologies, Team Leadership, Marketing Strategy, MS Project, Unix, Leadership, Business Analysis, Operations Management
Education
Texas Christian University - M.J. Neeley School of Business 2009 — 2011
MBA
Texas A&M University 1995 — 1999
Bachelors Degree, Electrical Engineering
Agero, Inc. November 2012 - February 2015
New Bedford Economic Development Council June 2012 - September 2012
Northwestern Mutual May 2011 - December 2011
YMCA, Massachusetts Hampshire County June 2010 - August 2010
AquaPoint June 2009 - September 2009
Skills
Business Planning, Mutual Funds, Financial Analysis, Disability Insurance, Marketing, Long Term Care Insurance, Wealth Accumulation, Strategic Financial..., Strategic Planning, Asset Managment, Economics, Strategy, Investments, IRAs, Statistics, Economic Development, Financial Modeling, Leadership, Project Planning, Social Media, Econometrics
Education
University of Massachusetts, Amherst 2006 — 2011
Bachelor of Science (B.S.) Double Major, Managerial Resource Economics/ Global Micro Economics
Brink’s March 2006 - Present
Agero, Inc. April 2005 - March 2006
PHD Investment Co., LLC. June 2003 - February 2005
Skills
Troubleshooting, Customer Service, Loans, Logistics, Process Improvement, Account Reconciliation, Lotus Notes, Business Analysis, Microsoft Office, Microsoft Excel, Vendor Management, Teamwork, Management, Access, System Administration, Outlook, Leadership, Team Building, Training, Team Leadership
Education
University of Phoenix 2014 — 2016
Bachelor of Business Administration (B.B.A.), Information Technology
Agero, Inc. May 2015 - Present
Microsoft April 2014 - September 2014
Nokia September 2012 - April 2014
Nokia March 2007 - September 2012
Nokia December 1999 - March 2007
Splash Technology October 1997 - December 1999
ColorAge May 1990 - October 1997
Kents Hill School August 1987 - May 1990
Gould Academy June 1987 - August 1989
Skills
Mobile Devices, Agile Methodologies, Scrum, Mobile Applications, Agile Project Management, Kanban, HTML 5, Symbian, PHP, JIRA, PowerPoint, Qt Creator, QML, XML, Web Design, Web Development, User Stories, Software Documentation, Microsoft Word, Microsoft Excel, Lotus Notes, MindManager, Dreamweaver, InDesign, Photoshop, Premiere, EccoPro, IRC, vba, MySQL, Wordpress, Drupal, cPanel, jQuery Mobile, Sencha, iOS, Telelogic DOORS, Product Lifecycle..., Mobile Communications, Product Marketing, Mobile Platforms, Product Management, HTML5, Rally
Education
University of New Hampshire 1981 — 1986
BS Physics, Philosophy, Education
Agero, Inc. August 2000 - Present
Skills
Account Management, Customer Satisfaction, Cross-functional Team..., Call Centers, CRM, Customer Retention, Negotiation, Vendor Management, Product Management, Process Improvement, Team Building, Leadership, Team Leadership, Operations Management, Management
Education
University of Massachusetts Lowell 1983 — 2011
Wells High School 1980 — 1983
Agero, Inc.
Skills
Social Media, Event Planning, Public Relations, Microsoft Office, Public Speaking, PowerPoint, Microsoft Word, Customer Service
Education
University of Arizona 2007 — 2012
Universtiy of Arizona
Bachelor of Arts (B.A.)
Hot Springs Packings Company May 2013 - Present
Wrecktified (Professional Band) May 1983 - Present
OAKLAWN JOCKEY CLUB December 2009 - April 2015
Precision Lighting Systems, Inc. April 2012 - May 2013
ACCENT Marketing January 2010 - September 2011
Agero, Inc. October 2006 - July 2008
SFX Tour Management 1996 - 2005
INTUIT, INC 1995 - 2003
Skills
Vendor Management, Quality Assurance, Analytics, Customer Experience, Call Center, Data Analysis, Management, Cross-functional Team..., Leadership, Business Analysis, Salesforce.com, Call Centers, Project Management, Team Building, Process Improvement, Business Process..., Customer Service, Troubleshooting, CRM, Team Leadership, Customer Satisfaction, Program Management, Change Management
Education
Flowing Wells High School
University of Arizona
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
Virgin Pulse April 2015 - Present
Business Wire November 2013 - April 2015
Agero, Inc. November 2011 - November 2013
Archway Marketing Services January 2009 - November 2011
First Marblehead July 2007 - November 2009
Thomson Financial April 2003 - July 2007
CCBN 2003 - 2004
Business Wire 1999 - 2004
Skills
CRM, Project Management, Management, Analysis, Budgets, Business Analysis, Corporate Communications, Customer Service, Leadership, Marketing, Program Management, Sales, Strategic Planning, Account Management, Time Management, Social Media
Education
University of Delaware 1989 — 1993
BA, Communication
University of Delaware 1989 — 1993
Bachelor of Science (BS), Communication and Media Studies
Agero, Inc. August 2012 - Present
Global Tel*Link February 2011 - August 2012
ModisIT @ T-Systems North America March 2007 - October 2010
Integrated Trade Systems. Inc January 2001 - January 2007
Bridge, Inc January 2000 - January 2001
Comfort Supply, Inc January 1998 - January 2000
Sterling Electronics, Inc January 1989 - January 1998
Education
SMU School of Engineering
and Applied Science
Computer Learning Center
The University of Texas at San Antonio
Agero, Inc. June 2015 - Present
Intuit October 2006 - September 2012
Intuit October 2006 - September 2012
Cross Country Automotive Services October 2003 - October 2006
Cross Country Automotive Services May 2004 - September 2005
Cross Country Automotive Services October 2003 - May 2004
Afni May 2002 - October 2003
Education
Sahuaro High School
High School Diploma
University of Phoenix
Business Management
Agero, Inc. August 2012 - Present
Siemens Health Services March 2003 - August 2012
SmartSynch September 2001 - December 2002
DSET September 1998 - June 2001
Andersen Business Consulting September 1997 - September 1998
Adventa May 1997 - September 1997
Texas Instruments September 1976 - May 1997
Skills
ClearCase, ClearQuest, Agile Methodologies, Ant, Configuration Management, Perl, Scrum, Software Configuration..., Software Design, Software Development, Software Engineering, Test Driven Development, Unix
Education
University of Texas at Dallas 1984 — 1988
Sunquest Information Systems March 2015 - Present
Agero, Inc. April 2013 - March 2015
Prudential Financial April 2011 - April 2013
Blue Cross & Blue Shield of Rhode Island February 2006 - April 2011
Rogers Corporation May 2005 - February 2006
Stop and Shop Supermarket Company July 2002 - March 2005
Ahold Information Services July 2002 - July 2004
Chubb Group of Insurance Companies May 1999 - March 2002
Avis Rent a Car October 1997 - May 1999
American Funds October 1992 - October 1997
Skills
Team Management, Succession Planning, Employee Relations, Recruitment/Retention, Leadership Development, Diversity, Staff Planning, Change Management, Coaching, Call Center Development, Instructional Design, Organizational..., Performance Management, Talent Acquisition, Talent Assessment, Management Development, Organizational Design, Compensation, Employee Engagement, Talent Management, Administration, Customer Relations, Employee Benefits, System Administration, Performance Appraisal, FMLA, Deferred Compensation, Process Improvement, Employee Training, Career Development, Labor Relations, Employer Branding, PeopleSoft, HR Consulting, Customer Service, Temporary Placement, Executive Coaching, Technical Recruiting, Organizational..., HR Policies, Vendor Management, Benefits Administration, Plannning, Workforce Planning, Onboarding, Team Building, Leadership, Training, HRIS, Mentoring
Education
Troy University 2004 — 2005
M.S., Human Resources Management, 4.0
Virginia Wesleyan College 1992 — 1996
BA, Management, 3.45 GPA
Tidewater Community College 1988 — 1992
Associate of Science (A.S.), General Studies
Green Run High School - Virginia Beach, VA 1985 — 1988
Advanced Studies Diploma, General Studies
BNSF Railway March 2014 - Present
Sabre Corporation April 2013 - December 2013
Agero, Inc. October 2007 - March 2013
Sabre Corporation August 2006 - September 2007
Southwest Airlines December 1999 - June 2006
Abbott April 1998 - November 1999
Skills
UML, Agile Methodologies, XML, JBoss Application Server, Java, Software Development, Software Project..., Spring, SOA, SQL, Microsoft SQL Server, Agile Project Management
Education
The University of Texas at Arlington
BSEE, Electrical Engineering
Agero, Inc. May 2000 - Present
Cross Country Automotive Services May 2000 - January 2010
Cross Country Automotive Services November 2006 - March 2008
Goldman Investments 1997 - 2000
New England Conservatory 1994 - 1997
Guardsmark September 1991 - 1994
Skills
Human Resources, Employee Benefits, Onboarding, Employee Relations, Performance Management, Talent Acquisition, Talent Management, Recruiting, Applicant Tracking..., Workforce Planning, Employee Engagement, College Recruiting, Succession Planning, Deferred Compensation, Technical Recruiting, Interviews, Management
Education
Tufts University 1987 — 1991
Bachelor of Arts, Sociology
Malden High School 1983 — 1987
High School Diploma, College Prep
Agero, Inc. August 1993 - Present
Donut Maker Inc. July 1984 - August 1992
Skills
Team Building, Call Center, Call Centers, Training Delivery, Training, Performance Management, Customer Satisfaction, Operations Management, Coaching, Customer Retention, Customer Experience, CRM, Process Improvement, Employee Training, Leadership Development, Employee Relations
Education
University of Massachusetts Boston 1994 — 1996
Agero, Inc. July 2013 - Present
Amergent April 2008 - June 2013
Stentel August 2007 - April 2008
Mednet System 2004 - 2006
Skills
Microsoft SQL Server, SQL, .NET, WCF, Object Oriented Design, Web Services, OOP, Software Development, SDLC, AJAX, Software Engineering, Java, ASP.NET, IVR, Oracle, Agile Methodologies, Databases, Scala, MongoDB, API Development
Education
University of Massachusetts Lowell 2002 — 2005
BS, Computer Science
Sirius XM Radio Inc. April 2015 - Present
Sirius XM Radio Inc. November 2013 - Present
Agero, Inc. June 2010 - November 2013
Response World January 2005 - June 2010
Stratmark August 1997 - December 2004
Skills
Account Management, Direct Marketing, Strategic Planning, Email Marketing, Marketing Strategy, Marketing, Integrated Marketing, Strategy, Project Planning, Project Management, Product Marketing, Multi-channel Marketing, Marketing Communications, Management, Leadership, Lead Generation, Direct Mail, Fundraising, CRM, Creative Direction, Budgets
Education
The University of Texas at Arlington 1994 — 1997
BBA, Marketing
Social Media Consultant, Retail and Business May 2015 - Present
Brookfield Office Properties June 2012 - May 2015
Titan Restoration of Tucson October 2008 - November 2011
Realty Executives Southern Arizona February 2007 - October 2008
Realty Executives Southern Arizona November 2005 - October 2008
Realty Executives Southern Arizona November 2005 - February 2007
Prudential Aegis Realty August 2005 - November 2005
Prudential Aegis Realty August 2004 - November 2005
Prudential Aegis Realty August 2004 - August 2005
Agero, Inc. November 2002 - August 2004
Skills
Social Media, Social Media Marketing, Facebook Marketing, Marketing Strategy, Facebook Fan Page..., Customer Service, Social Networking, Corporate Events, Facebook Fan Page..., Event Planning, Coordinating Events, Live Events, Digital Marketing, Custom Facebook Pages, Photoshop, Fitness, Spreadsheets, Project Management, Real Estate Transactions, Fitness Training, Contract Negotiation, Coaching, Customer Retention, Customer Relations, Budget Analysis, Short Sales, Real Estate, Project Coordination, Marketing Research, Employee Relations, Team Building, Budget Management, Budget Tracking, Mentoring, Customer Focus, Transaction Services, Team Leadership, Problem Solving, Board Presentations, Group Presentations, Customer Presentations, Office Administration, Data Analysis, Forecasting, Foreclosures, Excel, Research, PowerPoint, Budgets, Administrative...
Education
University of Phoenix
Bachelor, Business Management
AFAA Certified Group Exercise Instructor
AFAA Certified Group Exercise Instructor, Group Exercise
Brodsky School of Real Estate2002
Zumba Fitness®
Cross Country Automotive Services October 2003 - May 2015
Agero, Inc. October 2003 - May 2015
Aegis Communications 2000 - 2003
First Data Corp 1993 - 2000
Skills
Project Management, BPO, Account Management, Performance Management, Operations Management, Customer Satisfaction, Customer Experience, Business Strategy, Team Leadership, Customer Retention, Coaching, Contact Centers, Cross-functional Team..., Contract Negotiation, Contact Center..., Training, Employee Relations, Telecommunications, Vendor Management, Employee Engagement, Team Building, Product Management, CRM, Recruiting, PowerPoint, Change Management, Forecasting, Business Development, Human Resources, Strategy, Project Planning, Negotiation, Strategic Planning, Microsoft Word, Sales Management, IEX, Management, Outsourcing
Education
University of Phoenix
Masters, Business Administration
Agero, Inc. July 2015 - Present
Agero, Inc. July 2014 - Present
Goodwill Industries of Middle Tennessee, Inc. May 2013 - November 2013
Courtyard by Marriott September 2012 - June 2013
First Advantage Bank (FABK) February 2011 - January 2012
Bank of America December 2008 - July 2010
Skills
Coaching, Event Planning, Strategic Planning, Teaching, Public Relations, Organizational..., Customer Service, Team Building, Team Leadership, Team Management, Non-profits, Fundraising, Accounts Payable, Financial Analysis, Program Management, Recruiting, Member of Toastmasters, Leadership Development, Youth Leadership, Youth Ministry, Christian Ministry, Greeting Cards, Photography, Portrait Photography, Microsoft Office, Business Cards, Supervising, Social Networking, Ordained Elder, Community Outreach, Business Planning, Leadership, Microsoft Excel, PowerPoint, Loans, Microsoft Word, Access, Marketing, Small Business, Outlook, Research, Sales, Banking, Employee Relations, Advertising, Conflict Resolution, Performance Management, Volunteer Management, Retail, Motivational Speaking
Education
State University of New York at Buffalo 1995 — 1999
Bachelor's degree, Human Resources Management and Services
Sirius XM Radio Inc. December 2009 - Present
Agero, Inc. November 2009 - December 2013
Skills
Management, Leadership, IT Service Delivery, Mentoring, Release Management, Enterprise IT Strategy, IT Strategy, Integration, SDLC
Education
University of Madras
Agero, Inc. 2010 - Present
Commonwealth of Massachusetts 2008 - 2010
Apex 2004 - 2008
Orange SA 1997 - 2004
Skills
PMP, Business Analysis, Systems Analysis, Project Management, Business Intelligence, Software Project..., SDLC, Vendor Management
Education
University of Massachusetts at Lowell
Master of Business Administration (MBA)
Sirius XM Radio Inc. July 2014 - Present
Sirius XM Radio Inc. October 2013 - Present
Agero, Inc. April 2010 - October 2013
ATX Group April 2004 - April 2010
Gluon Networks January 2000 - April 2003
NEC Corporation of America August 1997 - December 1999
Skills
Process Improvement, Call Center, Agile Methodologies, SDLC, SOA, Requirements Analysis, Integration, Enterprise Architecture, Customer Satisfaction, Visio, Team Leadership, Team Building, Business Intelligence, Software Project..., Product Development, SharePoint
Education
University of Kansas 1993 — 1997
BS, Computer Science
Agero, Inc. December 2014 - Present
Staples February 2013 - July 2014
Staples December 2009 - February 2013
Fidelity Investments 1995 - 2009
Fidelity Invesments 2000 - 2002
Skills
Instructional Design, Performance Management, Coaching, Organizational..., Process Improvement, Leadership, Leadership Development, Change Management, Team Building, Business Analysis, Technical Writing, Instructor-led Training, Learning Transformation, Social Learning, Performance Consulting, Distance Learning, Talent Management, Performance Improvement, Needs Analysis, Training, Training Delivery, Learning Management, Succession Planning, Blended Learning, Workshop Facilitation, E-Learning, Onboarding, Employee Training, Strategy, Management, Program Management, Staff Development, Strategic Planning, Learning Management..., Project Management, Consulting, Training & Development
Education
University of Massachusetts, Amherst
Agero, Inc. July 2006 - Present
Cross Country Automotive Services July 2001 - June 2006
AT & T BroadBand October 2000 - June 2001
Reliant Energy July 2000 - September 2000
Maryland Department of Transportation January 1999 - July 2000
Karnataka Bank Limited June 1995 - December 1998
Malnad College of Engineering June 1993 - May 1995
MicroFriend Computer Services April 1991 - May 1993
Skills
Agile Methodologies, SDLC, Solaris, Database Design, PL/SQL, Oracle, Databases, Microsoft SQL Server, Software Development, Oracle RAC, SQL, Unix Shell Scripting, Oracle E-Business Suite, Data Modeling, Data Warehousing, SQL Tuning, Shell Scripting
Education
Agero 2014 — 2014
Disciplined agile delivery (DAD)
University of Mysore 1987 — 1991
Bachelor of Computer Science and Engineering, Algorithms, Data Structure, Operating Systems, DBMS, Computer Networks
Govt. Science Collage, Hassan 1985 — 1987
High School, Physics, Chemistry, Math, Biology
Govt. High School Alur, Karnataka State 1983 — 1985
High School
Agero, Inc. October 2008 - Present
Skills
OOAD, Object Oriented Design, JDBC, J2EE, Java, EJB3, Hibernate, SQL
Education
The University of Texas at Dallas 1990 — 1993
B.S., Computer Science
Agero, Inc. 2002 - March 2013
Skills
Telematics, Automotive, Vehicles, Product Management, Automotive Engineering, Electric Vehicles, Business Requirements, Start-ups, Mobile Applications, Telecommunications, Business Strategy, Account Management, Leadership, Business Development, Business Process..., Requirements Gathering
Education
Coppell
Texas Tech University
Agero, Inc. September 2006 - July 2013
Agero, Inc. September 2002 - September 2006
Microsoft January 1999 - June 2002
Skills
Call Centers, Supervisory Management, Customer Service
Education
Tyler Junior College 1994 — 1997
Associate in Applied Science in Computer Science/Application Programming, Computer Science
Agero, Inc. December 2012 - Present
North American Property Services September 2010 - July 2012
Aeropostale March 2007 - April 2010
Education
The Master's College 2001 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Agero, Inc. March 2004 - Present
BBN/GTE Internetworking/Genuity January 1998 - November 2003
John Hancock Funds January 1990 - January 1998
Education
University of Massachusetts Lowell
BS/BM MIS