Convergys Corp

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Convergys Corp Employees

Employee
Years
Job
Industry
Kevin Waddell Kevin Waddell Houston, Texas Area Details
Kevin Waddell's Convergys Corp Experience December 1999 - February 2001
Job General Manager at Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless  October 2014 - Present
Verizon Wireless  April 2012 - October 2014
Verizon Wireless  July 2004 - April 2012
Verizon Wireless  July 2004 - April 2012
Consolidated Cable Solutions   January 2004 - July 2004
T-Mobile  April 2001 - January 2004
Convergys Corp   December 1999 - February 2001

Skills
Sales, Customer Satisfaction, Sales Process, Customer Service, Telecommunications, Account Management, B2B, Call Center, Call Centers, Cold Calling, Customer Experience, Customer Retention, Direct Sales

Education
Texas Southern University   2000 — 2003
Business

Ashford University
Organizational Management

Jeff Petit Jeff Petit Greater St. Louis Area Details
Jeff Petit's Convergys Corp Experience November 1996 - October 1999
Job IT Manager at Millstone Weber, LLC
Industry Information Technology and Services
Experience
Millstone Weber, LLC   June 2014 - Present
Fred Weber, Inc.   October 2002 - June 2014
Edward Jones  October 1999 - October 2002
Convergys Corp.  November 1996 - October 1999

Skills
DHCP, Active Directory, Servers, System Administration, Microsoft Exchange, Windows Server, Technical Support, Microsoft Technologies, DNS, Blackberry Enterprise..., Data Center, Citrix, Virtualization, Disaster Recovery, SCCM

Education
Ranken Technical College   1998 — 1999

St. Louis Community College   1996 — 1997

Eureka High School   1992 — 1995

Lynnett Fox Lynnett Fox Pueblo, Colorado Details
Lynnett Fox's Convergys Corp Experience 2011 - 2012
Job Consumer Services Professional
Industry Consumer Services
Experience
Family Dollar  October 2012 - Present
convergys corp   2011 - 2012

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Sales, PowerPoint, Sales Management, Public Speaking, Social Media, New Business Development, Marketing, Coaching, Marketing Strategy, Outlook, Customer Satisfaction, Management

Education
Pueblo Community College

Jay Schwitzgebel Jay Schwitzgebel Tampa/St. Petersburg, Florida Area Details
Jay Schwitzgebel's Convergys Corp Experience October 2003 - August 2006
Job VP, Chief Information Security Officer at HealthPlan Services
Industry Computer & Network Security
Experience
HealthPlan Services  March 2014 - Present
CareSource  June 2008 - March 2014
Ohio Casualty Group  August 2006 - June 2008
Convergys Corp.  October 2003 - August 2006
CIGNA  December 1998 - October 2003
U.S. Air Force   January 1997 - December 1998
U.S. Air Force   August 1995 - January 1997
U.S. Air Force   September 1993 - August 1995

Skills
Security, Compliance, CISM, CISSP, SOX, Risk Assessment, Policy, Risk Management, Identity Management, Network Security, Information Security..., Computer Security, HIPAA, Information Security, IT Audit, Sarbanes-Oxley Act, Encryption, Disaster Recovery, Governance, IT Strategy, Incident Response, Information Technology, Intrusion Detection, Privacy Law, Project Management, Project Planning, Security Audits, Security Policy, Vendor Management, Enterprise Software, Cross-functional Team...

Education
University of Massachusetts, Amherst   1994 — 1996
M.S.

Penn State University   1988 — 1992
B.S.

Methacton High School   1985 — 1988

Katherine Holbrook Katherine Holbrook Greater Salt Lake City Area Details
Katherine Holbrook's Convergys Corp Experience June 2005 - April 2009
Job Customer Service
Industry Consumer Services
Experience
American Express  August 2010 - 2011
CONVERGYS CORP   June 2005 - April 2009
InterContinental Hotels Group (IHG®)   September 2002 - June 2003

Skills
Microsoft Office

Education
Salt Lake Community College   2000 — 2007
Associate’s Degree, Graphic Design, 3.2

Jeannie Kennedy Jeannie Kennedy Dallas/Fort Worth Area Details
Jeannie Kennedy's Convergys Corp Experience August 2000 - March 2006
Job Respiratory Therapist at Breath of Life Home Oxygen
Industry Hospital & Health Care
Experience
Breath of Life Home Oxygen  December 2012 - Present
Telvista Inc.  November 2012 - December 2012
Liberty Tax  January 2011 - April 2012
Telvista Inc  May 2010 - August 2010
West Bank Cardiology   September 2008 - December 2008
Convergys Corp   August 2000 - March 2006
CJS Services   June 1996 - May 2005

Skills
Respiratory Therapy, Technical Support, Customer Service, Administrative..., Tax Preparation, Access, Accounts Payable, Accounts Receivable, Analysis, Bookkeeping, Call Center, Cpr Certified, Customer Experience, Data Entry, Customer Satisfaction, EMR, Fax, Healthcare, Human Resources, Interviews, Invoicing, Leadership, Management, Medical Records, Medical Terminology, Microsoft Excel, Microsoft Office, Microsoft Office 2007, Microsoft Word, Office Management, Payroll, PowerPoint, Public Speaking, QuickBooks, Software Documentation, Staff Development, System Administration, Teamwork, Telemarketing, Telephone Skills, Time Management, Troubleshooting, VoIP, Windows, Bronchoscopy

Education
ATI Career Training Center-Dallas   2010 — 2012
Associate of Science (AS), Respiratory Care Therapy/Therapist

Southern University and Agricultural and Mechanical College at Baton Rouge   1996 — 1999

Courtney Woodka Courtney Woodka Pueblo, Colorado Details
Courtney Woodka's Convergys Corp Experience June 2000 - June 2001
Job Marketing Coordinator at Pueblo CityCounty Library District
Industry Public Relations and Communications
Experience
Pueblo City-County Library District  December 2013 - Present
The Pueblo Chieftain  March 2010 - December 2013
The Pueblo Chieftain  July 2007 - December 2013
The Pueblo Chieftain  January 2003 - August 2007
Convergys Corp.  June 2000 - June 2001

Skills
InDesign, Illustrator, Graphic Design, Web Design, Layout, Photoshop, Graphics, Photography, QuarkXPress, Editing, Facebook, Newspapers, Posters

Education
Colorado State University-Pueblo   2002 — 2005
Bachelor's degree, art

Western State College   2001 — 2002
graphic design

Stephen Reed Stephen Reed Austin, Texas Area Details
Stephen Reed's Convergys Corp Experience 1985 - 1987
Job Stephen Reed is the CTO and cofounder of the A.I Coin project
Industry Computer Software
Experience
AI Coin Inc.   October 2014 - Present
Trip Champ   May 2012 - Present
Texai   August 2010 - October 2014
Texai Project   August 2006 - October 2014
Cycorp  January 1999 - August 2006
FPL  1988 - 1999
Convergys Corp   1985 - 1987

Skills
Artificial Intelligence, Software Engineering, Natural Language..., Computer Science, Java, Knowledge Representation, Semantic Web, RDF, Distributed Systems, Linux, Intelligent Agents, Algorithms, Machine Learning, Object Oriented Design, Software Project..., Software Development, Entrepreneurship, Data Mining, Android Development, Speech Processing, Programming, Semantic Technologies, HTML, Subversion, Information Extraction, Ontologies, Bash, C++, OOP, SQL, Databases, XML, Entrepreneur, Dialog Manager, OWL, Web Development, Perl, Common Lisp, Information Retrieval, Agile Methodologies, Open Source, Computational..., Software Design, Lisp, Hadoop, Bitcoin

Education
University of North Carolina at Chapel Hill   1973 — 1974
Computer Science Grad School

Stony Brook University   1969 — 1973
B.S., Applied Mathematics, 3.25/4.0

Stan Playfair Stan Playfair Edmonton, Canada Area Details
Stan Playfair's Convergys Corp Experience January 2001 - December 2004
Job Technical Analyst at Wipro
Industry Information Technology and Services
Experience
Wipro  February 2014 - Present
ATCO I-Tek  December 2011 - February 2014
Stantec Consulting Inc  May 2010 - September 2010
Phuzzy Logic Computer Services   January 2005 - 2009
PCL Constructors Inc  June 2008 - November 2008
Bal-Comp Engineering Ltd   January 2006 - January 2008
Convergys Corp   January 2001 - December 2004
Colorfast Corporation   January 1997 - January 2000

Skills
Software Documentation, Visio, Troubleshooting, Business Process, Business Analysis, Requirements Analysis, Requirements Gathering, Information Technology, Networking, Databases, Windows 7, Process Improvement, Analysis, Project Management, Technical Documentation, Hardware, Windows, HTML, Technical Support, Training, Customer Service, SDLC, Graphic Design, Web Design, Computer Hardware, Operating Systems, Outlook, Excel, Documentation, XP, Customer Relations, Microsoft Office, OS X, Agile Methodologies, Business Process..., Business Process Design, Business Process Mapping, Workflow Diagrams, Use Case Diagrams, Sequence Diagrams, Data Mapping, Flow Diagrams

Education
Northern Alberta Institute of Technology   2009 — 2011
Diploma, Business Analysis

Brandy Shatswell Brandy Shatswell Keller, Texas Details
Brandy Shatswell's Convergys Corp Experience August 2005 - May 2007
Job Freelance Project Manager
Industry Marketing and Advertising
Experience
Freelance project manager (self employed)   November 2008 - Present
Bethany Tribune   2008 - 2009
AT&T Wireless  October 2007 - October 2008
Convergys Corp.  August 2005 - May 2007

Skills
Account Management, Document Drafting, Graphic Design, Advertising, Customer Service, Supervising Others, Social Media Marketing, Adobe Acrobat, Microsoft Excel

Education
University of Central Oklahoma   2001 — 2005
Political Science, Poly Sci, English

Rose State College   1999 — 2001
Associate of Arts (A.A.), Journalism

Brijesh Janardhanan Brijesh Janardhanan Orlando, Florida Area Details
Brijesh Janardhanan's Convergys Corp Experience June 2006 - May 2012
Job Technical Architect at NetCracker
Industry Information Technology and Services
Experience
NetCracker  June 2012 - Present
Convergys Corp   June 2006 - May 2012
Convergys Corp   September 1999 - May 2006
L&T Infotech  March 1997 - April 1999

Skills
SOA, Solution Architecture, Weblogic, SDLC, Java Enterprise Edition, Java, C++, Oracle SQL, PL/SQL, Requirements Analysis, Telecommunications, Software Development, Unix, Agile Methodologies, Web Applications, Software Project..., Oracle, Web Services, Enterprise Architecture, Hibernate, Spring, Unix Shell Scripting, Struts, JSP, JMS, Tomcat, SOAP, EJB, JBoss Application Server, Websphere, Solaris, Perl, Design Patterns, JDBC, XML, Software Design, JUnit, Ant, Shell Scripting, Eclipse, REST, SQL, UML, Scrum, DB2, CVS, Application Architecture, Telecommunications..., J2EE Application..., Sun Certified Java...

Education
Bharathiar University   1992 — 1996
BS Engineering, Computer Science

Hank Ceballos Hank Ceballos Houston, Texas Area Details
Hank Ceballos's Convergys Corp Experience January 2000 - April 2000
Job ETRM Principal Consultant
Industry Information Technology and Services
Experience
ExxonMobil  April 2013 - Present
Calpine (The Structure Group)   December 2012 - April 2014
Central Louisiana Electric Company (The Structure Group)   September 2012 - December 2012
Repsol YPF  August 2010 - August 2012
Techno Solutions   February 2009 - October 2010
Waste Management, Inc.   April 2002 - February 2009
Birkman International  April 2000 - November 2000
Convergys Corp.  January 2000 - April 2000
The Home Depot  December 1998 - December 1999
HP Compaq Computer Corp.   May 1997 - July 1998

Skills
Business Analysis, Change Management, SDLC, Business Process..., Program Management, Consulting, ERP, Software Documentation, Project Management, Vendor Management, ETRM, SAP, Business Process

Education
Sam Houston State University   2008 — 2011
Bachelor's Degree, Accounting and Finance

Carnegie Mellon University   2006 — 2006
SEI, Capability Maturity Model Integration

University of Houston   1997 — 2000
Bachelor's Degree, Management Information Systems, General

Charles Johnston Charles Johnston Jacksonville, Florida Area Details
Charles Johnston's Convergys Corp Experience January 1997 - January 2000
Job Quality Assurance Analyst, Blogger www.secondiron.com, www.jerzy2sainthood.com
Industry Information Technology and Services
Experience
Jerzy Productions   July 2014 - Present
SecondIron   December 2013 - Present
Black Knight Financial Services  May 2012 - Present
Xerox HR Solutions, LLC  November 2010 - May 2012
Self-Employed  April 2010 - November 2010
ING Group  September 2003 - April 2010
Music Masters Enterprises   September 1999 - July 2004
Per-Se Technologies  August 2002 - September 2003
Convergys Corp   January 1997 - January 2000
Covergys  January 1996 - January 1997

Skills
Quality Assurance, Payroll, Defined Benefit, Wellbeing, SDLC, Networking, Direct Sales, Mentoring, Coaching, Business Analysis, Self-employment, Software Documentation, Testing, Training, Test Planning, Project Management, Management, Software Quality..., Call Centers, Leadership, Visio, Vendor Management, Process Improvement, Customer Service, Integration, Teamwork, Team Building, SharePoint, SAP, CRM, Team Management, Team Leadership, Time Management, Entrepreneurship, Program Management, Requirements Analysis, Business Process, Access, Business Intelligence, Risk Management, Requirements Gathering, User Acceptance Testing, Consulting, Employee Benefits, Agile Methodologies, SQL, Nonprofits, Fundraising, Social Networking, Social Media Marketing

Education
Florida State College at Jacksonville
Bachelor’s Degree, Information Technology Management

Florida State College of Jacksonville   2010 — 2011
Associate in Arts, Information Technology Management

Belmont Abbey College   1990 — 1992

Tamika Greene Tamika Greene Greater St. Louis Area Details
Tamika Greene's Convergys Corp Experience February 2010 - May 2010
Job Assistant Store Manager for Home Decor Outlets
Industry Retail
Experience
Home Decor Outlets   July 2013 - Present
Gold Stop LLC   January 2013 - June 2013
Avenue  July 2012 - March 2013
LSG Staffing   2013 - 2013
MusuemPix   October 2011 - June 2012
DirectBuy  August 2010 - January 2011
Convergys Corp   February 2010 - May 2010
US Cellular  October 2008 - April 2009
Fontbonne University  February 2008 - August 2008
White Castle  March 2007 - September 2007

Skills
Customer Service, Cold Calling, Filing, French, Computer Literate, Team Leadership, Cellular, Sales Operations, Inventory Control, Public Relations, Telecommunications, Telemarketing, Call Center, Answering Phones, Photography, Photoshop, Fax, Merchandising, Management, Microsoft Word, POS, Hiring Employees, firing, Schedules, Loss Prevention, Call Centers, Training, Retail, Customer Retention, Marketing, Customer Satisfaction, Time Management, Sales, Social Networking, Communication, Coaching

Education
Lafayette Senior High   2003 — 2007
High School Diploma, General Studies

Fontbonne University

Edwin L. Ballard Jr. Edwin L. Ballard Jr. Greater Atlanta Area Details
Edwin L. Ballard Jr.'s Convergys Corp Experience 2001 - 2002
Job Know yourself.
Industry Pharmaceuticals
Experience
Octapharma Plasma, Inc.   April 2011 - Present
Duval's Disciples Entertainment, Inc.   September 2013 - May 2014
Etching Plus, Inc.   2002 - 2009
Convergys Corp.  2001 - 2002

Skills
Microsoft Office, Music Production, Event Management, Event Planning, Team Building, Quality Assurance, Leadership, Employee Training, Public Relations, Public Speaking, Team Leadership, Customer Service, Graphic Design, Microsoft Excel, Quality Auditing, Social Media, Social Networking, Sop, Strategic Planning, Training, Leadership Development, Time Management

Education
Fortis College   2009 — 2010
Cosmetologist License, Cosmetology/Cosmetologist, General

John McEachern High School   1993 — 1994
H.S. Diploma, General Education

Augie P Augie P Orlando, Florida Area Details
Augie P's Convergys Corp Experience April 2000 - June 2006
Job at
Industry Banking
Experience
Fifth Third Bank  December 2011 - Present
5/3 Bank  April 2010 - Present
Convergys Corpration   December 2006 - July 2009
Convergys Corp   April 2000 - June 2006

Skills
Call Center, Workforce Management, Customer Experience, Management, BPO, Performance Management, Process Improvement, Vendor Management, Customer Satisfaction, Outsourcing, CRM, Call Centers, PeopleSoft, Employee Engagement, Salesforce.com, Employee Relations, Time Management, Leadership, Recruiting, Executive Management, Customer Retention, Event Management, Training, Cross-functional Team..., Team Management, Onboarding, Business Process..., Software Documentation, Employee Training, Team Building, Analysis, Human Resources, Operations Management, Interviews, Budgets, Coaching, Team Leadership, Account Management, Talent Acquisition, Talent Management, Change Management, Program Management, Banking

Education
Seminole Community College

Crystal Stobbe Crystal Stobbe Parker, Colorado Details
Crystal Stobbe's Convergys Corp Experience October 2009 - January 2011
Job Front Desk Agent at The Red Lion Inn
Industry Information Technology and Services
Experience
West Business Solutions  January 2014 - April 2014
Higginbotham and Associates   April 2013 - January 2014
The Red Lion Inn  August 2012 - March 2013
tintedPixel, Inc.   January 2012 - August 2012
Career Connections, Inc.   April 2011 - December 2011
Convergys Corp   October 2009 - January 2011
Agero, Inc.   October 2007 - April 2009

Skills
I am highly experienced..., Verbal De-escalation, Project Management, Interactive Technology, Mantis, Active Collab, Type 50 WPM, 10 Key 5965 KPH, ADOBE CS5

Education
University of Northern Colorado   2006 — 2007
Secondary English Education

Chaparral High School   2004 — 2006
High School Diploma, General Studies

Michael DeVore Michael DeVore Dallas/Fort Worth Area Details
Michael DeVore's Convergys Corp Experience June 2000 - July 2004
Job Skilled Analyst with 9 years of experience
Industry Airlines/Aviation
Experience
American Airlines  September 2015 - Present
Lands' End  May 2014 - May 2015
Coldwater Creek  September 2013 - June 2014
PetSmart  October 2011 - August 2013
PetSmart  November 2009 - September 2011
PetSmart  May 2008 - November 2009
Ingram Micro  June 2007 - May 2008
DBL Distributing  June 2006 - June 2007
Convergys Corp   June 2000 - July 2004

Skills
Budget Process, Financial Analysis, Forecasting, Analytics, Labor Management, Workforce Performance, Retail, Strategic Financial..., Access, Microstrategy, Microsoft Excel, Microsoft Word, MBA, Sales, Strategy, Management, Budgets, Accounting, Cross-functional Team..., Auditing, Process Improvement, Mergers & Acquisitions, Financial Planning, Leadership, P&L

Education
Thunderbird School of Global Management   2004 — 2006
Master of Business Administration (M.B.A.), Finance, General

Utah State University   2000 — 2004
BA, Political Science, Economics

Sue Mace Sue Mace Greater St. Louis Area Details
Sue Mace's Convergys Corp Experience May 2006 - February 2008
Job Curriculum Manager Team Leader, Branch Learning and Development at Edward Jones
Industry Financial Services
Experience
Edward Jones  April 2015 - Present
MaritzCX  June 2014 - April 2015
Maritz Research  November 2008 - May 2014
Maritz  June 2008 - November 2008
Convergys Corp.  May 2006 - February 2008
Convergys Corp.  June 2000 - May 2006
Convergys  June 1999 - June 2000
Maritz  1994 - 1999

Skills
Performance Management, Instructional Design, Change Management, Management Consulting, Employee Engagement, Organizational..., Training, Coaching, Leadership Development, Leadership, Onboarding, Workshop Facilitation, Market Research, Call Center Management, Vendor Management, Strategic Planning, Program Management, Call Centers, Process Improvement, Management, Operations Management, Cross-functional Team..., Customer Experience, Strategy, Call Center..., Talent Management, Customer Satisfaction, Organizational..., E-Learning, Employee Training, Performance Improvement, Team Leadership, Team Building, CRM, Employee Relations, Customer Retention, Recruiting, Survey Design, Time Management, Interviews, Training Delivery, Marketing Research, Management Development, Account Management, Analytics, Business Process..., Segmentation, Call Center Development, Quantitative Research, Contact Centers

Education
Ball State University
BS, Communications, Theatre

Southern Illinois University, Carbondale
MS, Communications

Bob DiCicco Bob DiCicco Jacksonville, Florida Area Details
Bob DiCicco's Convergys Corp Experience January 1991 - April 2007
Job Accountant at Robert DiCicco Accounting
Industry Consumer Services
Experience
Robert DiCicco Accounting   January 2010 - Present
Convergys Corp   January 1991 - April 2007
State of Florida  January 1988 - December 1990

Skills
Accounting,..., Quickbooks, Number-oriented, Analytical, P&L

Education
University of North Florida - College of Business Administration   1983 — 1987
Bachelor's degree, Accounting

Dennis Cobb, PMP Dennis Cobb, PMP Orlando, Florida Area Details
Dennis Cobb, PMP's Convergys Corp Experience October 2001 - Present
Job Sr. Manager Project Management Office at Convergys
Industry Information Technology and Services
Experience
Convergys Corp.  October 2001 - Present
Fusive Corp.   April 1999 - October 2001
Visual Data Corp.   April 1997 - April 1999
BellSouth Mobility Inc.  June 1990 - April 1997
Motorola Inc.  September 1988 - June 1990

Skills
Team Leadership, Product Management, Project Planning, Project Implementation, Project Coordination, Project Finance, Project Portfolio..., Project Execution, Project Delivery, Software Project..., Platform Integration, Leadership Development, Cross-functional Team..., Organizational..., Technical Leadership, Thought Leadership, Strategic Leadership, Problem Solving, Product Development, Customer Relations, Strategic Thinking, Troubleshooting, Staff Development, Systems Analysis, Strategic Planning, Team Building, Team Management, Program Management, Customer Service, Business Analysis, Negotiation, Process Improvement, Coaching, Mentoring, Business Strategy, Teamwork, Product Strategy, Account Management, Agile Project Management, Change Management, Product Launch, Planning, Analysis, Strategy Development, Business Planning, Product Life Cycle..., Resource Management, Microsoft Office, PMO, Project Management

Education
N.E.C Bauder College   1983 — 1985
Associate in Engineering, Electrical and Electronics Engineering

Broward Community College   1982 — 1983
Associate in Arts, Art and Design

Sunny Gene Sunny Gene Washington D.C. Metro Area Details
Sunny Gene's Convergys Corp Experience September 2001 - November 2003
Job
Industry Market Research
Experience
TeleResearch Labs, Inc.   2009 - Present
Kodei Enterprises.   August 2008 - May 2009
NIM   April 2008 - February 2009
Nigel Crawford & Associates (NCA)   April 2006 - February 2009
DKP Solutions Pvt. Ltd   February 2007 - March 2008
Triton Corp. Ltd   March 2005 - December 2007
Synergy Corp. Ltd   June 2004 - November 2004
Convergys Corp   September 2001 - November 2003

Skills
Executive Search, Headhunting, Complex Sales, Business Management, BAM, Product Information..., Sales Recruitment, Sales Management, Sales Support, International Sales, Sales Process, Business Strategy, Business Planning, New Business Development, Business Objects, Business Process, Small Business, SEO, Interface Builder, Professional Networking, Professional Services..., Professional Services..., Small Business..., Business Design, Global Business..., China Business..., Business Process..., Business Process..., Marketing Strategy, Brand Development, Online Lead Generation, Online Advertising, Online Marketing, Online Communities, Product Management, Consumer Technology, Product Development, Online PR, Talent Acquisition, Employee Engagement, Market Intelligence, Business Development, Competitive Analysis, Recruiting, Management, Team Management, Telecommunications, CRM, Lead Generation, Leadership

Education
Baltimore Hebrew University   2001 — 2004

SOA   2001 — 2003
BE

Jennifer Shetrom Jennifer Shetrom Jacksonville, Florida Area Details
Jennifer Shetrom's Convergys Corp Experience September 1998 - June 2004
Job
Industry Information Technology and Services
Experience
Voya Financial (formerly ING U.S.)   January 2008 - Present
ING U.S. (formerly CitiStreet)   July 2004 - December 2007
Convergys Corp   September 1998 - June 2004
Wellspring Resources LLC (formerly Watson Wyatt)   May 1995 - August 1998

Skills
Business Analysis, Business Requirements, Requirements Analysis, User Acceptance Testing, SDLC, Analysis, Employee Benefits, Data Analysis, Business Process, Outsourcing, Process Improvement, Process Design, Benefit Plan..., Defined Benefit, Certified Green Belt

Education
University of Florida   1991 — 1995
BS, Economics

Blake Cozzens Blake Cozzens Cedar City, Utah Details
Blake Cozzens's Convergys Corp Experience February 2007 - March 2010
Job Owner/Property Manager at Stress Free Property Management
Industry Real Estate
Experience
Stress Free Property Management   June 2013 - Present
Cozzens Property Management   February 2009 - Present
Iron County Republican Party   April 2013 - April 2015
Iron County Republican Party   March 2012 - April 2013
Southern Utah University  January 2012 - December 2012
Dan Liljenquist for U.S. Senate   December 2011 - March 2012
M.A. Munson Law P.C   September 2011 - March 2012
G.O. Green Enterprises   January 2011 - September 2011
Convergys  March 2010 - December 2010
Convergys Corp   February 2007 - March 2010

Skills
Property Management, Microsoft Office, Photoshop, Nonprofits, Customer Service, QuickBooks, Real Estate, Information Technology, State Politics, Contract Negotiating, local politics, Contract drafting

Education
Southern Utah University   2008 — 2012
BS, Criminal Justice

Institute of Real Estate Education
Real Estate

Dan Stilwell Dan Stilwell Greater Atlanta Area Details
Dan Stilwell's Convergys Corp Experience February 2006 - July 2006
Job Mobile Applications Developer
Industry Sports
Experience
Koch Business Solutions (KBS)   April 2015 - Present
Lathem Time   December 2014 - April 2015
Gamecock Stop   July 2004 - March 2013
HSBC Banking Corp   July 2006 - December 2006
Convergys Corp   February 2006 - July 2006
VeriSign, Inc  October 2002 - August 2003
Intercall, Inc  January 2000 - January 2002
Rymic Systems, Inc   January 2000 - July 2000

Skills
C#, Xamarin, Mobile Applications, iPhone Application..., Android Development, HTML, Access, SQL, Training, Analysis, Sales, Dreamweaver, Recruiting, Team Building, Databases, JavaScript, Microsoft Excel, Social Media, Microsoft SQL Server, VBScript, Web Development, Java, Testing, Microsoft Office, Business Development, Web Applications, Customer Service, Marketing, Visual Studio

Education
Auburn University   1996 — 2000
Bachelor of Science (BS), Management Information Systems, General

Member of Auburn University Honors College   1996 — 1997

Scott Behunin Scott Behunin Greater Salt Lake City Area Details
Scott Behunin's Convergys Corp Experience November 1995 - March 2012
Job EUS Service Manager at Unisys
Industry Consumer Services
Experience
Unisys  November 2013 - Present
Unisys  March 2012 - November 2013
Convergys Corp   November 1995 - March 2012
Convergys  April 2010 - September 2010
Macey's Food Stores  May 1993 - November 1995

Skills
Performance Management, Team Building, Customer Service, Data Analysis, Program Management, Call Center, Employee Relations, Benefits Administration, Human Resources, Workforce Management, Employee Training, Call Centers, Public Speaking, Management, Coaching, Leadership, Operations Management, Training, Team Leadership, Time Management, Recruiting, Leadership Development, Staff Development, Budgets, Outlook, Vendor Management, Process Improvement, Customer Satisfaction, Sales, Onboarding, Outsourcing, Quality Assurance, Employee Engagement, Analysis, Microsoft Excel, Employee Benefits, Organizational..., Troubleshooting, Interviews, Project Planning, Conflict Resolution, Policy, Risk Management, Manage Client..., Sla, Process Scheduler, BPO, Avaya, Transition Management, Strategic Planning

Education
Columbia College   2006 — 2009
Bachelor, Business Administration with a minor in Psychology

Eagle Gate College   2004 — 2005
Associates, Business

Stan Dashevsky Stan Dashevsky Calgary, Canada Area Details
Stan Dashevsky's Convergys Corp Experience December 1998 - October 1999
Job Accounting Tax and QuickBooks Pro Certified at DASHtax and Accounting
Industry Accounting
Experience
Intuit Canada  August 2006 - March 2009
duhard cousins CA's   June 2004 - July 2006
Convergys Corp   December 1998 - October 1999
Canadian Wheat Board  June 1993 - November 1998

Skills
Accounting, Income Tax, Small Business, Corporate Tax, Tax, Quickbooks, Financial Reporting, US Taxes, Accounts Payable, QuickBooks, Bookkeeping, Real Estate, Finance, Account Reconciliation, Accounts Receivable, GAAP, Cash Flow, Tax Accounting, Sage, Analysis, Accruals, Tax Preparation, Sales Tax, Accountants

Education
Enrolled Agent IRS   2013 — 2014
Enrolled Agency

Certified General Accounting Association   2005 — 2011
CGA PACE level student

University of Manitoba   1982 — 1986
BA

Grant Park High

Kjell Williams Kjell Williams Lexington, Kentucky Area Details
Kjell Williams's Convergys Corp Experience January 1998 - January 1999
Job Writing and Editing Professional
Industry Writing and Editing
Experience
Electric Velocipede   October 2009 - October 2009
Rent-A-Center  August 2008 - September 2009
Atomjack Magazine   April 2009 - April 2009
Sears Home Improvement Products  August 2006 - May 2008
Big Daddy's Pizza  January 2005 - May 2006
Electro-World, Inc   January 1999 - December 2004
Convergys Corp   January 1998 - January 1999

Education
University of Central Florida   2005 — 2008
BA, English, Creative Writing

Valencia Community College   2003 — 2005
AA, Education

Juan Schoch Juan Schoch Orlando, Florida Area Details
Juan Schoch's Convergys Corp Experience October 1992 - April 2012
Job Information Technology Support Services & Solutions at Subcontractor
Industry Financial Services
Experience
Subcontractor  April 2012 - Present
Central Payment, Inc.   January 2014 - November 2014
Convergys Corp   October 1992 - April 2012

Skills
VMware, ITIL, Disaster Recovery, Linux, Group Policy, Servers, Citrix, Troubleshooting, Operating Systems, Project Planning, Technical Support, System Administration, Windows, Active Directory, Cloud Computing, IT Operations, Virtualization, Vendor Management, Windows Server, Data Center, Incident Management, VDI, Hyper-V, Process Improvement, VMware Infrastructure, Citrix Metaframe, Team Leadership, DHCP, DNS, Unix, Project Management

Education
Microsoft Certified Systems Engineer   1998 — 2000

Seminole State College of Florida

Alex Musard Alex Musard Cincinnati Area Details
Alex Musard's Convergys Corp Experience November 2006 - November 2009
Job Infrastructure Specialist at NorthKey Community Care
Industry Information Technology and Services
Experience
NorthKey Community Care  August 2014 - Present
RDI Marketing Services  November 2011 - July 2012
Citi  November 2009 - September 2011
Convergys Corp   November 2006 - November 2009
Innotrac  December 2005 - December 2006

Skills
Cisco Technologies, LAN-WAN, Active Directory, Routers, Troubleshooting, TCP/IP, DNS, Microsoft Office, Windows Server, Linux, VMware, Windows Vista, MS Project, Computer Repair, Computer Science, Routing Protocols, Cabling, Equipment Installation, SMTP, HTTP, FTP, OSPF, IGRP, EIGRP, RIP, Frame Relay, Customer Service

Education
DeVry University   2013 — 2015
Bachelor's Degree, Network and Communication Management, 4.0

Westwood College   2009 — 2011
Associates Degree of Applied Science, Computer Network Engineering

John Dawd John Dawd Orlando, Florida Area Details
John Dawd's Convergys Corp Experience January 2004 - September 2009
Job Application Services
Industry Computer Software
Experience
Orlando Utilities Commission  November 2013 - Present
SGS Technologie  March 2012 - November 2013
L-3 Communications Contracted to US Army   December 2009 - November 2011
Convergys Corp   January 2004 - September 2009
City of Jacksonville  September 2001 - January 2004
Party City Corporation - Rockaway, NJ   December 2000 - July 2001
Chase Manhattan Mortgage Corp. Edison, NJ   April 1997 - December 2000

Skills
Project Management, Vendor Management, Requirements Gathering, Process Improvement, SDLC, Business Analysis, Requirements Analysis, Project Planning, IT Management, Software Documentation, Business Process, Visio, Team Building, Team Leadership, Software Project..., Operations Management, Change Management, SAP, Analysis, Program Management, Quality Assurance, Outsourcing, Management, Integration, Testing, ERP, Software Development

Education
Project Management Certification center   2008 — 2008
Certificate, Project Management Certification

Cognos   2007 — 2007
Technical Training, Adaptive Analytic, Adaptive Warehouse, Query Studio and Report Studio

Advanced Computer Training Jacksonville, Florida   2002 — 2002
Technical Training, Web Technology Structure Development and Custom Database Management

Chubb Institute Woodbridge, New Jersey   1999 — 1999
Technical Training, Client/Server and Data Warehousing

The Cittone Institute Edison, NJ   1994 — 1995
Technical Training, Computer programming and software development

Ain Shams University   1981 — 1986
BS, BS degree in Accounting & Business Administrations

Kaila Courtney Kaila Courtney Baton Rouge, Louisiana Area Details
Kaila Courtney's Convergys Corp Experience March 2006 - July 2008
Job Accounts Payable Coordinator II, H & E Equipment
Industry Machinery
Experience
H & E Equipment   September 2013 - Present
CB&I  May 2008 - Present
The Shaw Group  May 2008 - Present
Convergys Corp   March 2006 - July 2008
West Corp  August 2005 - February 2006
Inova Physical Therapy Center   July 2002 - July 2005
Inova Health System  2002 - 2005
Kenan Institute   December 2000 - May 2001

Skills
Budgets, Microsoft Office, Accounts Payable, Accounts Receivable, Data Entry, Invoicing, Customer Satisfaction, Lotus Notes, Contract Management, Account Reconciliation, Accounting, Call Centers, Sales, Microsoft Excel, Outlook, Account Management, Auditing, Financial Reporting, Filing, Analysis, Customer Service, Financial Accounting

Education
Baton Rouge Community College   2009 — 2013
Attending, Business

Baton Rouge Community College   2009 — 2011
Associate of Science (AS), Business Major

University of Louisiana at Lafayette   1996 — 2006
Associate of Science (AS), Business

Avoyelles High School   1992 — 1996
High School Diploma

University of Louisiana
Child and Family Studies

Nishad Tambe Nishad Tambe Greater Atlanta Area Details
Nishad Tambe's Convergys Corp Experience March 2004 - March 2007
Job Associate Director Projects at Cognizant Technology Solutions
Industry Computer Software
Experience
Cognizant Technology Solutions  December 2014 - Present
Americold Logistics, LLC.   August 2014 - November 2014
Americold Logistics, LLC.   August 2013 - July 2014
JDA Software  November 2012 - August 2013
RedPrairie  June 2007 - October 2012
Convergys Corp.  March 2004 - March 2007
Quasar Systems   August 1998 - March 2004
Allied Informatics  October 1993 - August 1998
Syspro Software   September 1992 - September 1993
Global Systems UK Ltd   January 1991 - August 1992

Skills
Strategic Leadership, Team Building, Software Project..., Software Development, WMS Implementations, Process Improvement, Mentoring, C#, Java, MoCA, Business Analysis, Business Process, Business Process..., Databases, ERP, Integration, Management, Microsoft SQL Server, Requirements Analysis, SDLC, SOA, SQL, Software Documentation, Supply Chain, Supply Chain Management

Education
University of Mumbai   1979 — 1984
B.Sc., Physics

Siddharth Institute of Industry & Administration, Bombay, India   1984 — 1986
MBA, Finance

Apple Leasing Computer Institute, Bombay, India   1985 — 1985
Diploma in Computer Science, Computer Science, A

Steve Schaus Steve Schaus Greater Salt Lake City Area Details
Steve Schaus's Convergys Corp Experience November 2005 - October 2011
Job Technical Network Consultant at AT&T
Industry Telecommunications
Experience
AT&T  October 2011 - Present
Convergys/Juniper   April 2011 - October 2011
Convergys Corp   November 2005 - October 2011
Juniper Networks  2005 - October 2011
Convergys/Juniper Networks   August 2008 - September 2011
iBAHN  February 2004 - November 2005
Coverygs Corp   January 1998 - February 2004
DahlinSmithWhite   1996 - 1997
Packard Bell  1994 - 1996

Skills
BGP, OSPF, JUNOS, Juniper, Routers, Routing, VPN, VPLS, Cisco Technologies, ISIS, MPLS, Multicast, Switches, RIP, Routing Protocols, Troubleshooting, Networking, TCP/IP, MPLS VPN, Servers, Technical Support, Firewalls, Hardware, Cisco Routers, WAN, IP, Juniper Technologies

Education
University of Utah   1992 — 1997
Band

Salt Lake Community College   1992 — 1996

Brighton High School   1989 — 1992
High School Diploma

Asa Perry Asa Perry Phoenix, Arizona Area Details
Asa Perry's Convergys Corp Experience July 2000 - November 2005
Job MS Dynamics AX Manager of IT Professional Services
Industry Internet
Experience
TASER International  September 2008 - Present
Interstate Packaging  May 2007 - September 2008
Ecommerce Corp   October 2005 - May 2007
Convergys Corp   July 2000 - November 2005

Skills
X++, Axapta, AX 2009, AX 4.0, AX 3.5, Apex Programming, Salesforce.com, Cast Iron, .NET, Operations Management, Development Management, Manufacturing, System Administration, Windows Server, Microsoft Dynamics, Troubleshooting, Testing, Microsoft CRM, ERP, Software Documentation, Software Implementation, Integration, Project Management, Management, Business Intelligence

Education
Austin Peay State University   2000 — 2005
B.S.

Jim Algya Jim Algya Greater Omaha Area Details
Jim Algya's Convergys Corp Experience August 2004 - February 2010
Job Client Relationship Manager at West Interactive
Industry Program Development
Experience
Convergys Corp   August 2004 - February 2010
Convergys  July 1996 - August 2004
Convergys  October 1993 - July 1996
First Data Resources  April 1989 - May 1993

Skills
Team Building, Operations Management, CRM, Process Improvement, Program Management, Management, Performance Management, Training, Analysis

Education
Bellevue University   1997 — 1999
BS, Marketing Management

Douglas A. Joseph, PMP Douglas A. Joseph, PMP Cincinnati Area Details
Douglas A. Joseph, PMP's Convergys Corp Experience June 2002 - August 2005
Job
Industry Information Technology and Services
Experience
GE  January 2015 - Present
Munich Re  May 2011 - January 2015
Softtek Intergration Systems   March 2010 - May 2011
Softtek Intergration Systems   September 2005 - August 2010
Convergys Corp.  June 2002 - August 2005
Global Crossing  1993 - 2001
Gallo Wine Sales   1991 - 1993

Skills
Offshoring, Mainframe, Troubleshooting, Service Desk, Data Center, Project Management, ITIL, System Deployment, Cross-functional Team..., Databases, Business Intelligence, Change Management, Outsourcing, SDLC, Six Sigma, Management, Leadership, Analysis, SharePoint, System Administration, IT Management, PMP, IT Strategy

Education
University of Cincinnati College of Business   2005 — 2007
MS, Information Systems

Wayne State University   1995 — 1998
MBA, Finance

University of Toledo   1986 — 1990
BBA, Marketing

North Farmington High School   1982 — 1986

Tammie Hardrick Tammie Hardrick Greater Chicago Area Details
Tammie Hardrick's Convergys Corp Experience March 2000 - July 2007
Job Chief Operations Officer at Hydro Flow Products, Inc.
Industry Business Supplies and Equipment
Experience
Hydro Flow Products, Inc.   March 2014 - Present
Insurance Auto Auctions  November 2011 - January 2014
Insurance Auto Auction   March 2011 - November 2011
Rasmussen College Inc   September 2007 - March 2011
Convergys Corp   March 2000 - July 2007
Eyeful Tower Optical   March 1994 - October 1999
Tellabs, Inc  July 1998 - July 1999
Tek Systems  December 1997 - July 1998

Skills
Disaster Recovery, Vendor Management, Data Center, Process Improvement, SDLC, IT Operations, Software Documentation, Information Technology, Project Management, Cross-functional Team..., Change Management, Servers, Networking, Active Directory, Requirements Analysis, Service Delivery, Databases, Citrix, Technical Support, Virtualization, Integration, Troubleshooting, ITIL, IT Strategy, Outsourcing, Microsoft SQL Server, Enterprise Architecture, System Administration, Operating Systems, Software Development, Agile Methodologies, IT Management, Business Intelligence, Cloud Computing, Software Project..., Network Administration, Business Process..., VMware, Program Management, Solution Architecture, IT Service Management, Microsoft Technologies, Project Portfolio..., WAN, Business Strategy, Operations Management, Microsoft Project

Education
Western Governors University   2013 — 2014
MBA IT Management

Excelsior College   2010 — 2011
BSLS, Concentrations in Business Management, Computer Systems, Psychology

Eric Jazowski Eric Jazowski Drums, Pennsylvania Details
Eric Jazowski's Convergys Corp Experience November 2000 - December 2001
Job Hosting Specialist
Industry Internet
Experience
Web.com  June 2014 - Present
RCN  January 2012 - April 2014
RCN Corp  January 2012 - April 2014
RCN Corp  November 2001 - October 2013
RCN Corp  October 2003 - January 2012
Convergys Corp   November 2000 - December 2001
Value City  May 1997 - November 2000

Skills
Workforce Management, Call Center, Contact Centers, Call Centers, Customer Satisfaction, Telecommunications, Customer Experience, Telephony, Technical Support, Networking, Training, Customer Service, Leadership, Vendor Management

Education
Bishop Hafey High School
High School Diploma

Penn State University
Computer Science

Penn State University
Computer Science

Chris Czekaj Chris Czekaj Matthews, North Carolina Details
Chris Czekaj's Convergys Corp Experience August 2005 - July 2012
Job Business Development Specialist at Extended Stay America
Industry Leisure, Travel & Tourism
Experience
Extended Stay America  May 2014 - Present
Continental Events and Sports Managements Group, LLC   November 2013 - March 2014
U.S. National Whitewater Center   March 2013 - October 2013
The Charlotte Destination Group   August 2012 - September 2012
Convergys Corp.  August 2005 - July 2012
Sterling Events  April 2006 - October 2008
Prime Hospitality/Market Segments Inc.   April 2002 - March 2005
Vagabond Tours   August 2001 - October 2001
Crown International Marketing   June 2000 - June 2001
NY Waterway  September 1998 - May 2000

Skills
Tourism, Customer Service, Hospitality, Call Center, Hotel Booking, Leisure Travel, Internet, Technical Support, Corporate Events, Coordinating Events, Hospitality Industry, Travel Planning, Meeting Planning, Sales, Trade Shows, Event Planning, Microsoft Word, Microsoft Excel, Home Networking, Business Travel, Tourism Management, Heritage Tourism, Vacation, Road Maps, Instructor-led Training, Car Rental, Tour Coordination, Typing, Inventory, Outlook, Google Chrome, RFP, Festivals, Events, Firefox, Volunteer Management, Focus Groups, Account Management, Conflict Resolution, Communication, Timely Decision Making, Marketing, Concierge Services, Windows Live Mail, Visitor Attractions, Visitor Experience, Sales Prospecting, Microsoft CRM, New Business Development, Task Master

Education
Mansfield University of Pennsylvania   1992 — 1994
Bachelor of Science (B.S.), Business Administration: Travel and Tourism

County College of Morris   1989 — 1991
A.A., Liberal Arts/Sciences

Rebekah Gooch Rebekah Gooch Greater St. Louis Area Details
Rebekah Gooch's Convergys Corp Experience January 1996 - May 2002
Job Task Supervisor at SercoNA
Industry Accounting
Experience
Serco  November 2014 - Present
Serco  October 2013 - November 2014
IRS Volunteer Income Tax Assistance (VITA)   January 2013 - April 2013
Boone Trail Elementary PTA   2010 - 2012
Target Co.  July 2008 - December 2010
Convergys corp   January 1996 - May 2002

Skills
Quickbooks, Excel, PowerPoint, Peachtree, Access, Word, Budget Preparation, Budget Analysis, Board Presentations, Training & Development, General Office Duties, Customer Relations, Accounting, Bookkeeping, Report Writing, Employee Training, Financial Reporting, Customer Service, Data Entry, Budgets, QuickBooks, Cost Accounting, Microsoft Excel, Microsoft Word, Accounts Payable, Financial Statements, Tax Preparation, Payroll, Committed to..., Tax, Financial Accounting, Finance, Journal Entries, Accounts Receivable, Office Management

Education
University of Missouri-Saint Louis   2011 — 2013
Bachelors of Science, Accounting, 3.4

St. Charles Community College   2008 — 2011

Juan Manuel Calero Juan Manuel Calero Miami/Fort Lauderdale Area Details
Juan Manuel Calero's Convergys Corp Experience May 2011 - June 2013
Job CASANT EXPORT
Industry Import and Export
Experience
Gestor Consultoria, SENA   March 2015 - Present
Casant Export   January 2006 - Present
CASANT EXPORT   May 2002 - Present
CONVERGYS CORP.  May 2011 - June 2013
SIX PARKING SYSTEM   2004 - 2010
EL DORADO FURNITURE  May 2003 - June 2006

Skills
Customer Service, International Logistics, Sales Management, Export, Sales, Building Materials, English, Teamwork, International Trade, Negotiation, Business Planning, New Business Development

Education
Pontificia Universidad Javeriana   1993 — 1993
Gerencia Financiera, Finance, General, Diplomado

Universidad Tecnológica de Bolívar   1987 — 1992
ECONOMY, ECONOMICS

Mel Catalan Mel Catalan Greater Philadelphia Area Details
Mel Catalan's Convergys Corp Experience August 2004 - January 2005
Job Desktop Support Engineer at Oberthur Technologies
Industry Computer Hardware
Experience
The Utility Company (TUC)   January 2013 - April 2015
Transport Canada  July 2008 - January 2013
PWGSC  February 2008 - July 2008
General Dynamics Canada  November 2007 - January 2008
SITEL Corp  April 2005 - April 2007
Convergys Corp   August 2004 - January 2005
C Computer Solutions   November 2001 - July 2003
Primavera Systems  May 1999 - September 2001

Education
Naugatuck Valley Technical College   1996 — 1998
Associate of Science (A.S.), Computer and Information Sciences and Support Services

The University of Connecticut   1994 — 1996
Bachelor of Arts (B.A.), History

Syndee Feuer Syndee Feuer West Palm Beach, Florida Area Details
Syndee Feuer's Convergys Corp Experience January 2005 - June 2006
Job Executive Career Transition Coach | Personal Branding Strategist | Job Search Coach | Expert Resume Writer
Industry Professional Training & Coaching
Experience
Career Tactics, LLC   June 2006 - Present
REA - Partners in Transition  May 2006 - Present
Convergys Corp   January 2005 - June 2006
AT&T Wireless  1988 - 2004

Skills
Resume Writing, Cover Letters, Bios, Job Search Coaching, Interview Skills..., Career Coaching, Life Coaching, Business Coaching, Development of Linkedin..., Interviews, Career Counseling, Job Search, Resume, Networking, Career Development, Job Search Strategies, Personal Branding, Executive Coaching, Training, Team Building, Outplacement, Employee Training, Coaching, Career Management, Job Coaching, Career Assessment, Leadership, Staff Development, Talent Management, Workshops, Interview Preparation, Organizational..., Strategy, Workshop Facilitation, Mock Interviews, Workshop Development, Career Development...

Education
Boston University
Master's of Education, Psychometrics

University of Vermont
BA, Psychology, Sociology

Scott Herzog Scott Herzog Orlando, Florida Area Details
Scott Herzog's Convergys Corp Experience June 2010 - March 2011
Job Java Software Engineer
Industry Information Technology and Services
Experience
accesso  September 2015 - Present
Toptech Systems Inc.   February 2014 - July 2015
AAA National  February 2012 - December 2013
Convergys  March 2011 - February 2012
KiksNet Inc.   June 2009 - July 2011
Convergys Corp   June 2010 - March 2011
Convergys  March 1990 - December 2007
Travelers Insurance  March 1985 - February 1990
Pratt & Whitney  March 1984 - August 1984

Education
Seminole State College of Florida   2007 — 2009
Assoc of Arts, Computer Science

PMI   2000 — 2007
PMP, Project Management

Computer Processing Institute   1984 — 1984
Certificate Business Programming, Information Procesing

University of Maine   1980 — 1980

University of Montana   1978 — 1979
Wildlife Biology

Deborah Moomaw Deborah Moomaw Stanley, Virginia Details
Deborah Moomaw's Convergys Corp Experience April 2015 - July 2015
Job Researcher at Syntelligent Analytic Solutions, LLC
Industry Consumer Services
Experience
Syntelligent Analytic Solutions, LLC  September 2015 - Present
CONVERGYS CORP   April 2015 - July 2015
Valley Health  July 2012 - April 2015

Skills
Management, Process Improvement, Microsoft Excel, HIPAA, Sales, Microsoft Word, Data Entry, PowerPoint, Project Management, Six Sigma, Research

Education
Walden University   2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, GPA - 4.0

Capella University   2012 — 2015
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management, GPA - 3.8

Anne Salick Anne Salick Dallas/Fort Worth Area Details
Anne Salick's Convergys Corp Experience February 2003 - May 2005
Job Financial Planner
Industry Financial Services
Experience
Rockgate Financial Partners  February 2012 - Present
Principal Financial Group  December 2008 - January 2012
V2R Consulting Services   June 2005 - December 2008
Rose Technologies  January 2002 - August 2007
Convergys Corp   February 2003 - May 2005
Cygent, Inc. - acquired by Convergys Corp.   April 2000 - January 2003
Oracle Corp  1996 - 2000
Exxon/Mobil Oil Corporation, Inc.   May 1982 - April 1996

Skills
Retirement Planning, Investments, Strategy, Insurance, Retirement, Strategic Financial..., Financial Services, Small Business, Strategic Planning, Finance, New Business Development, Sales, Financial Advisory, Asset Management, Management, Disability Insurance, Team Building, Risk Management, Employee Benefits, Leadership, Asset Allocation, Financial Analysis, Portfolio Management, Securities, Business Strategy, Program Management, Forecasting, Mutual Funds, 401k, Wealth Management, Life Insurance, Fixed Annuities, Financial Planning, Investment Advisory, Business Planning, Management Consulting, Succession Planning, Financial Goals, SaaS, Lead Generation, Business Intelligence, Estate Planning, Consulting, Exit Strategies, Asset Managment, Series 63, Series 7, Buy-Sell Agreements, Business Continuity -..., Compliance

Education
University of North Texas   1985 — 1987
MBA

University of North Texas
BBA

Misty Melson Misty Melson Greater St. Louis Area Details
Misty Melson's Convergys Corp Experience 1997 - October 1999
Job Dedicated, Professional, & Effective Account Manager I at Magellan Health Inc
Industry Hospital & Health Care
Experience
Magellan Behavioral Health  February 2015 - Present
Magellan Heath Services   November 2008 - February 2015
Magellan Health Services  2006 - 2008
Magellan Health Services  2003 - 2006
Magellan Health Services  1999 - 2003
Convergys Corp   1997 - October 1999
Prior Enterprises   1994 - 1997

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Account Management, Coaching, Public Speaking, Healthcare, PowerPoint, Editing, Training, Managed Care, Management, Time Management, Insurance, Team Building, Call Centers, Analysis, Software Documentation, Customer Satisfaction, Access, Data Analysis, Outlook, Leadership, Process Improvement, Mental Health, SharePoint, Behavioral Health, Finance, HIPAA, Medicare, Leadership Development, Supervisory Skills, Data Entry, Strategic Planning, Organizational..., Strategy, Health Insurance, Policy, Teamwork, Invoicing, Wellness, Troubleshooting, Accounts Receivable

Education
St Charles Community College

WC High

Steve Crow Steve Crow Washington D.C. Metro Area Details
Steve Crow's Convergys Corp Experience October 2000 - October 2005
Job Federal Account Executive at Genesys #1 in Customer Experience (Cx) Software
Industry Information Technology and Services
Experience
Genesys  January 2013 - Present
MiserWare, Inc.   October 2011 - January 2013
Community Coalition for Haiti (CCH)   February 2010 - July 2010
First Data Corporation  September 2008 - February 2010
Avaya Inc.  December 2005 - March 2008
Convergys Corp.  October 2000 - October 2005
Lucent Technologies/Avaya Inc./Octel Inc.   September 1989 - March 2000
Nortel Inc.  October 1981 - September 1989

Skills
Salesforce.com, MS Office Suite, Visio, SaaS, Telecommunications, IVR, Consultative Selling, Call Center, New Business Development, Account Management, Solution Selling, Contract Negotiations, Team Building, Call Centers, Business Development, Enterprise Software, Selling, Strategy, CRM, Management, Proposal Writing, Direct Sales, Microsoft Office, Contract Negotiation, Channel Partners, Program Management, Integration, Sales

Education
University of Maryland College Park   1974 — 1977
BS, Finanace and Marketing

Diane Perrino Wall, SPHR Diane Perrino Wall, SPHR Cincinnati Area Details
Diane Perrino Wall, SPHR's Convergys Corp Experience November 2006 - July 2010
Job HR Specialist at Cincinnati Childrens Hospital Medical Center
Industry Outsourcing/Offshoring
Experience
Cincinnati Childrens Hospital Medical Center  July 2010 - Present
Convergys Corp.  November 2006 - July 2010
GE Aviation  August 2005 - November 2006
On Assignment - Lab Support  April 2004 - August 2005
Adecco Technical  January 1993 - April 2004

Skills
Recruiting, Training, Onboarding, Personnel Management, Temporary Staffing, Employee Relations, Talent Acquisition, Applicant Tracking..., HRIS, Talent Management, Human Resources, Deferred Compensation, Employee Engagement, Performance Management, Benefits Administration, Employee Benefits, Succession Planning, HR Policies, Workforce Planning, Management, College Recruiting, Temporary Placement, New Hire Orientations, Interviews, FMLA

Education
University of Cincinnati   2007 — 2010
MA, Human Resources

Miami University   1985 — 1989
BA, Political Science

Miami University   1985 — 1989
BA, International Studies

HR Certification Institute
Senior Professional in Human Resources (SPHR) Certification.

Eusebio Mendoza Eusebio Mendoza Edinburg, Texas Details
Eusebio Mendoza's Convergys Corp Experience December 2011 - February 2012
Job Customer Service Associate at CUTCO Cutlery
Industry Information Technology and Services
Experience
CUTCO Cutlery  July 2015 - Present
Advanced Call Center Technologies, LLC  May 2014 - August 2014
CONVERGYS CORP   December 2011 - February 2012

Skills
Information Security, Network Security..., Computer Repair

Education
The University of Texas Rio Grande Valley   2015 — 2016
Information Systems, Senior

The University of Texas-Pan American   2010 — 2015
Information Systems, Computer Science, Senior

Harlingen High School South

Winton Sonny Adcock, Winton Sonny Adcock, Melbourne, Florida Area Details
Winton Sonny Adcock,'s Convergys Corp Experience August 1997 - June 2000
Job Broker Associate at Vista Florida Realty
Industry Real Estate
Experience
Vista Florida Realty   January 2015 - Present
Intel Corp  June 2000 - May 2013
Intel Corporation  2004 - 2009
Intel Corporation  2002 - 2003
Intel Corporation  2001 - 2002
Intel Corporation  2000 - 2001
Convergys Corp   August 1997 - June 2000
Invar International Inc.   April 1994 - February 1997
Wettco Inc   October 1988 - February 1993

Skills
Strategic Planning, Program Management, Team Leadership, Vendor Management, Team Building, Planning, Business Strategy, Customer Relations, Business Intelligence, Business Management, Social Media, Strategy Development, Project Planning, Management, Cross-functional Team..., Strategy, Competitive Analysis, Project Management, Business Process, Analysis, Operations Management, Six Sigma, Product Management, Budgets, Marketing, Quality Assurance, Product Marketing, Integration, Leadership, Start-ups, Entrepreneurship, Enterprise Software, Social Media Marketing, Strategic Partnerships, Testing, CRM, Analytics, Proposal Writing, Go-to-market Strategy, Product Development, Management Consulting, Business Development, Customer Service

Education
Old Dominion University   1993 — 1994
Master of Arts (MA), International Relations (History), 3.6

Old Dominion University   1989 — 1993
Bachelor of Arts (BA), Military and Strategic Leadership, 3.65

Will Gable Will Gable Tucson, Arizona Details
Will Gable's Convergys Corp Experience August 2002 - March 2003
Job I.T. Guru
Industry Information Technology and Services
Experience
City of Tucson  December 2013 - July 2015
SmartSource Technical Staffing  October 2008 - March 2015
Volt Workforce Solutions  November 2010 - December 2013
Advantage Micro Corp   October 2009 - September 2010
The Computer Merchant, Ltd  October 2008 - June 2009
Kforce Professional Staffing  July 2008 - July 2008
Captaris, Inc  February 2006 - May 2008
Sapient Solutions, Inc   January 2004 - January 2004
Convergys Corp   August 2002 - March 2003
Convergys Corp   February 2001 - August 2002

Skills
Customer Service, Computer Hardware, Troubleshooting, Servers, Active Directory, Technical Support, Operating Systems, System Deployment, System Administration, Hardware, Network Administration, Information Technology, Government, Windows 7, Windows, Software Documentation, Project Management, Policy, Windows Server, Microsoft Office, Blackberry, Program Management, Management, Windows XP, Project Planning, Laptops

Education
Convergys Technical Training Center

University of Phoenix
Information Technology/Networking

Wichita High School West

Kevin L. Mansfield Kevin L. Mansfield Greater Salt Lake City Area Details
Kevin L. Mansfield's Convergys Corp Experience March 2002 - April 2007
Job Director, Human Resources and Marketing at Tanner Clinic
Industry Human Resources
Experience
Tanner Clinic  August 2010 - Present
IASIS Healthcare  April 2007 - August 2010
Convergys Corp.  March 2002 - April 2007

Skills
Human Resources, Benefits Administration, Management, Leadership, Employee Relations, Onboarding, Recruiting, HRIS, Strategic Planning, Employee Benefits, Policy, Leadership Development, Strategy, Team Building, Performance Management, FMLA, Organizational..., Employee Engagement, Workforce Planning, Hiring, Process Improvement, Healthcare, Talent Acquisition, Employee Training, Talent Management, Training, College Recruiting, Labor Relations, Coaching, Applicant Tracking..., New Hire Orientations, Change Management, Account Management, Interviews, Personnel Management, Marketing Communications, Conflict Resolution, Internal Communications, Payroll, Social Media, Microsoft Excel, PowerPoint, Public Relations, Microsoft Word, HR Consulting, Employment Law, Compensation, Mergers, Interviewing, Marketing

Education
Brigham Young University

Klynton Jessup Klynton Jessup Portland, Oregon Details
Klynton Jessup's Convergys Corp Experience July 2006 - October 2006
Job DevOps Engineer at HelloSign
Industry Internet
Experience
HelloSign  September 2015 - Present
Object Syndicate   April 2010 - Present
Puppet Labs, Inc.   June 2015 - September 2015
Puppet Labs, Inc.   October 2013 - June 2015
WebFaction   June 2013 - October 2013
WebFaction   April 2011 - June 2013
WebFaction   August 2009 - April 2011
PYL0N LLC   April 2009 - April 2011
Convergys  July 2006 - October 2009
Convergys Corp.  July 2006 - October 2006

Skills
Troubleshooting, Servers, System Administration, Web Development, Linux, MySQL, Training, Apache, Team Management, Programming, Customer Satisfaction, Puppet, Hardware, PostgreSQL, Bash, Cloud Computing, Management

Education
Southern Utah University   2006 — 2012

Western Culinary Institute   2005 — 2006
Associates, Hotel and Restaurant Management

Jerrey Weiss Jerrey Weiss San Jacinto, California Details
Jerrey Weiss's Convergys Corp Experience September 1996 - September 2008
Job Customer Service at Independant Contractor in Customer Service
Industry Information Services
Experience
Independant Contractor in Customer Service   March 2014 - Present
Jewish Family Service of Greater Orlando   January 1999 - February 2014
Convergys Corp   September 1996 - September 2008
United Parcel Services  January 1995 - January 1996
Emerald Financial Group  1995 - 1996
Personal Services Group   January 1991 - January 1994

Skills
Customer Service, Time Management, Training, Interviews, Non-profits, Process Improvement, Nonprofits, Event Planning, Public Speaking, Yoga, Analysis, Meditation, Fundraising, Teaching, Management, Facebook, Blogging, Troubleshooting, Event Management, Social Networking, Policy, Coaching, Leadership Development, Team Building, Leadership, Outlook, Team Leadership, Sales, Process Scheduler, Customer Relations, Customer Retention, Customer Support, Customer Acquisition, Customer Engagement, Microsoft Excel, Microsoft Word, Marketing, Social Media, Microsoft Office

Education
Workforce Bootcamp   2015 — 2015
Job Search Credential, Employment Counceling, B

Seminole Community College   2007 — 2008
General Coursework, Communication and Media Studies, C

El Camino College   1973 — 1974
One year, Communication, General

Jeffrey McCalla Jeffrey McCalla New Orleans, Louisiana Details
Jeffrey McCalla's Convergys Corp Experience March 2006 - August 2008
Job Sales Associate at Dillards
Industry Retail
Experience
Dillards  September 2010 - Present
French Fountains Fine Arts   January 2009 - September 2010
CONVERGYS CORP   March 2006 - August 2008
Century 21 Western Realty  February 2003 - March 2007
Lamar College at Port Arthur   June 2003 - October 2003
The Houston Chronicle  November 2000 - October 2002
Harris County Hospital District  September 1999 - November 2000
Entergy Corporation  February 1998 - July 1999
Blue Cross Blue Shield of Louisiana  February 1997 - January 1998
FedEx  June 1988 - January 1997

Skills
PowerPoint, Sales, Communication, Retail, Time Management, Merchandising, Teamwork, Social Media, Visual Merchandising, Event Planning, Data Entry

Education
The University of Memphis   1995 — 1997
Graphic Communication

Lambuth University   1976 — 1980
Bachelor's degree Business Information Technology, Business Data Processing

Ryley McGee Ryley McGee Tulsa, Oklahoma Area Details
Ryley McGee's Convergys Corp Experience October 2005 - January 2011
Job Independent Record Producer / Manager / independent contractor for Oklahoma Court system
Industry Music
Experience
TAPPED IN PRODUCTIONS / Oklahoma Court Office   January 2015 - Present
Hewlett-Packard  December 2013 - January 2015
Hewlett-Packard  October 2013 - December 2013
MAXIMUS  January 2013 - September 2013
HP Enterprise Services  September 2012 - December 2012
Logisticare (Sooner Ride)   January 2011 - September 2012
Convergys Corp   October 2005 - January 2011

Skills
Advanced Audio Engineer, Microsoft, Microsoft Office, Pro Tools, Intuit Quickbooks, Computer Related Skills, Music Recording, Guitar/Bass, Live Sound Engineer..., Sales, Management, Team Building, Conflict Resolution, Organization, Data Entry, Accounting, Time Management, Customer Service, Microsoft Excel, Leadership, Windows, Teamwork, Outlook, Social Networking, Team Leadership, Call Centers, Microsoft Word, Interviews, PowerPoint, Telephone Skills, Customer Experience, Lotus Notes, Business, Creative Writing, Data Analysis

Education
University of Phoenix   2008 — 2012
Bachelors of Business Management, Business Management, 3.7

Academy of Recording Arts   2003 — 2005
Audio Engineering / MIDI Music and Computers, Audio Engineering, 100

Blanchard High School   1999 — 2003
High School DIploma, General, 90

Blanchard High School   1999 — 2003
Diploma

Orlando Castelblanco Orlando Castelblanco Miami/Fort Lauderdale Area Details
Orlando Castelblanco's Convergys Corp Experience September 2004 - October 2006
Job Shoring and Trench Safety Specialist at Efficiency Shoring
Industry Construction
Experience
Trench Plate Rental Company  May 2015 - Present
Efficiency Shoring and Supply   May 2014 - May 2015
ALOR Machinery, LLC   October 2013 - October 2014
Wells Fargo  November 2012 - June 2014
Neff Rental  April 2008 - November 2012
HSBC - Beneficial  November 2006 - April 2008
Convergys Corp   September 2004 - October 2006
Convergys Corp   June 2003 - September 2004
Convergys Corp   November 2002 - June 2003
Convergys Corp   July 2002 - November 2002

Skills
Purchasing, Invoicing, Logistics, Accounts Payable, Negotiation, Vendor Relations, Inventory Management, Contract Negotiation, Forecasting, Sales, Customer Service, Finance, Leadership, New Business Development, Training, Time Management, Sales Operations, Sales Management, Pricing, P, Microsoft Excel, Cold Calling, Analysis, Accounting, Microsoft Office, Account Management, Team Leadership, Customer Satisfaction, Strategic Planning, Marketing Strategy, Management

Education
Miami Dade College
International Relations

Larry Reeves Larry Reeves Phoenix, Arizona Area Details
Larry Reeves's Convergys Corp Experience January 2004 - August 2004
Job Crowdfunding sales executive
Industry Computer Software
Experience
CrowdEngine   August 2015 - Present
Larry Reeves Photo   July 2007 - Present
Infusionsoft  October 2014 - June 2015
Infusionsoft  November 2013 - October 2014
Bluehost  July 2013 - November 2013
Cambridge Financial Services  August 2010 - March 2013
Raymond, Reeves and Stout   May 2007 - March 2011
CONVERGYS CORP   January 2004 - August 2004

Skills
Sales, Insurance, Retirement Planning, Small Business, Investments, Marketing, Marketing Strategy, Online Marketing, Customer Service, Pensions, CRM, Fixed Annuities, Retirement, Social Media Marketing, Email Marketing, Strategic Financial..., Leadership, Estate Planning, Photography, Marketing Automation, Business Strategy, Employee Benefits, Small Business Marketing, Sales Automation, Life Insurance, Social Media, Sales Management, Small Business Online..., Pipeline Management, Sales Process, NetSuite, Management

Education
Brigham Young University - Hawaii   2002 — 2007

James McGollie James McGollie Orlando, Florida Area Details
James McGollie's Convergys Corp Experience July 2015 - Present
Job Tier 1 technical Support
Industry Broadcast Media
Experience
CONVERGYS CORP   July 2015 - Present
Seminole State College of Florida  January 2015 - Present
Central florida news 13  May 2014 - September 2014
Magic Broadcasting Freedom 93FM   April 2013 - May 2014
WTXL ABC27; Mike Vasilinda Productions   August 2004 - January 2013

Skills
Microsoft Office, Editing, CompTIA A+, Video Editing, HTML Scripting, CSS, Copy Editing, Copywriting, Digital Photography, Broadcast Journalism, Live Event Producer, Producers, Graphics Software, Graphics, 3D graphics, DJ, Storytelling, 2D graphics, Professional Audio, Broadcast, Production, Computer Graphics, Social Media, Final Cut Pro, Broadcast Television, Video Production, Television, Video, ENPS, Avid, News Writing, Avid Newscutter, Producing, Videography, Radio, Journalism, Non-linear Editing, Visual Basic, Qbasic

Education
Florida A&M University   1999 — 2004
Bachelor of Science (BS), Broadcast Journalism

Florida Agricultural and Mechanical University   1999 — 2004
Bachelor of Science (B.S.), Broadcast Journalism

Samad Subedar, MBA Samad Subedar, MBA Tallahassee, Florida Details
Samad Subedar, MBA's Convergys Corp Experience August 2005 - February 2008
Job
Industry Civil Engineering
Experience
RS&H  July 2014 - Present
Interline Brands  April 2013 - July 2014
Deutsche Bank  December 2009 - April 2013
The Small Business Development Center at UNF   February 2008 - December 2009
Convergys Corp.  August 2005 - February 2008

Skills
Market Research, Marketing Strategy, Demographic Analysis, Consulting, Business Analysis, Business Continuity..., Business Planning, Process Improvement, Data Analysis, Investment Banking, Banking, Finance, SharePoint, Forecasting, Project Management, Microsoft Excel, PowerPoint, Microsoft Word, Salesforce.com

Education
University of North Florida - College of Business Administration   2008 — 2009
Master of Business Administration (MBA), 3.44 GPA

University of North Florida - College of Business Administration   2000 — 2004
Bachelors, Marketing and Management

Eric Showalter Eric Showalter Greater Salt Lake City Area Details
Eric Showalter's Convergys Corp Experience February 2007 - May 2009
Job Workforce Management at Teleperformance, USA
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA  August 2014 - Present
Lexington Law  July 2012 - 2014
Nexant  April 2011 - 2012
The Results Companies  February 2009 - November 2010
Convergys Corp   February 2007 - May 2009
Convergys Corp   1996 - 2004
American Express  1982 - 1996
First Security Bank  1981 - 1982

Skills
IEX, Workforce Management, Call Center, BPO, Customer Experience, Call Center Development, Vendor Management, Process Improvement, Forecasting, Customer Satisfaction, Customer Service, Outsourcing, Business Process..., Team Building, Leadership, Management, Call Centers, Contact Centers, Team Leadership, Analysis, Customer Retention, Operations Management, Performance Management, CRM, Quality Assurance

Education
Idaho State University   1979 — 1981
Bachelors, Finance

Brigham Young University   1973 — 1975

Westminster College
Masters, Business Administration

Richard Mobley Richard Mobley Denver, Colorado Details
Richard Mobley's Convergys Corp Experience December 2005 - June 2006
Job Sr. Cyber Security Analyst at Maximus
Industry Information Technology and Services
Experience
MAXIMUS  June 2015 - Present
First Data Corporation  October 2013 - June 2015
New West Physicians  August 2010 - May 2013
Aurora Bank FSB  September 2009 - May 2010
Wal-Mart  August 2006 - September 2008
Convergys Corp   December 2005 - June 2006
Correctional Officer   June 2003 - March 2005
US Army  January 1993 - August 2001

Skills
Troubleshooting, Servers, Customer Service, Software Documentation, System Administration, Networking, DNS, Cisco Technologies, DHCP, Hardware, Citrix, Routers, Windows, Help Desk Support, Testing, Security, Printers, Apache, Technical Support, Information Technology, Integration, Microsoft Office, Business Continuity, Management, Network Security, Information Security, Disaster Recovery, Operating Systems, Process Improvement, Active Directory, Windows Server

Education
Northern Arizona University   2001 — 2003
Bachelor’s Degree, Computer Information Systems

Rio Del Salado College   2001 — 2002
AS Criminal Justice, Criminal Justice and Corrections

Eastern Arizona College   1993 — 1995
Associate’s Degree, Computer Information Systems

Oleg Kachirski, PhD Oleg Kachirski, PhD Orlando, Florida Details
Oleg Kachirski, PhD's Convergys Corp Experience May 2004 - August 2004
Job Manager, Management Consulting at Black and Veatch
Industry Information Technology and Services
Experience
Black & Veatch  August 2014 - Present
Atkins  May 2005 - August 2014
PBS&J  May 2005 - April 2011
University of Central Florida  2009 - 2009
University of Central Florida  January 1999 - July 2005
WolfPAC Technologies, Inc.   October 2004 - January 2005
TEKsystems  2005 - 2005
Convergys Corp.  May 2004 - August 2004
PNG University of Technology   1996 - 1998

Skills
Software Engineering, SDLC, GIS, Mobile Applications, R&D, Social Skills, RAD, Embedded Software, Software Development, Requirements Analysis, Microsoft SQL Server, .NET, Web Services, C#, SOA, Integration, Oracle, Database Design, SQL, Software Design, Databases, IIS, Visual Basic, System Architecture, Agile Methodologies, C++, Web Applications, Project Management, Software Project..., Java, UML, Architecture, Visual Studio, Software Documentation, Java Enterprise Edition, VB.NET, Agile Project Management, T-SQL, ASP.NET, Scrum, AJAX, LINQ, XML, Programming, SharePoint, Testing, WCF, SSIS, OOP, ASP.NET MVC

Education
University of Central Florida   2001 — 2005
PhD, Computer Science

University of Central Florida   1999 — 2001
MSc, Computer Science

Althea Boston Althea Boston Austin, Texas Area Details
Althea Boston's Convergys Corp Experience August 2000 - May 2002
Job Work Force Development Specialist at Texas Workforce Commission
Industry Human Resources
Experience
Texas Workforce Commission  July 2012 - March 2013
Duval County Public Schools  September 2006 - September 2009
Convergy's Corp  August 2000 - May 2002
US Navy  April 1980 - October 1993

Skills
Training, Teaching, Personnel Management, Interviews, Staff Development, Customer Service, Job Coaching, New Hire Orientations, Employee Benefits, Unemployment Claims, Large Groups, Benefits Administration, Interpersonal Skill, Customer Oriented, Listening to customers, Data Entry, Computer Proficiency, Resume Writing, Career Development, Public Speaking, Research, Career Counseling, Leadership Development, Leadership, Team Building, Coaching, Management, Microsoft Office, Program Management, Human Resources, Administration, Conflict Resolution, Employee Relations, Organizational...

Education
Webster University   2010 — 2011
Human Resource Development and Training, HR, 3.72

University of North Florida   2004 — 2006
B.A.E., Elementary Education (PreK-3- 8 Yrs)

Florida State College at Jacksonville   2002 — 2004
Associate of Arts (A.A.), Art/Art Studies, General, 3.3

Rick Grantham, CBIP Rick Grantham, CBIP Jacksonville, Florida Area Details
Rick Grantham, CBIP's Convergys Corp Experience March 2001 - February 2010
Job Director of BI Solutions at EPIUSE, Host at Excel.TV
Industry Management Consulting
Experience
EPI-USE  September 2012 - Present
EPI-USE  February 2010 - September 2012
Convergys Corp   March 2001 - February 2010
Citibank  1994 - 2001

Skills
Data Warehousing, Business Intelligence, Business Intelligence..., Business Objects, Analytics, Six Sigma, Data Mining, Data Analysis, Business Analysis, SAP, SAP ERP, Leadership, Business Process, Management, SAP R/3, Business Process..., ERP, Business Development, Integration, Outsourcing, Requirements Analysis, Vendor Management, CRM, IT Strategy, SDLC, Microsoft Excel, Strategy

Education
Jacksonville University

Kelly Denehy Kelly Denehy Orlando, Florida Area Details
Kelly Denehy's Convergys Corp Experience June 1999 - Present
Job Senior Manager at Convergys Corp
Industry Computer Software
Experience
Convergys Corp.  June 1999 - Present
Siemens Information and Communciations Networks   July 1998 - April 1999
Peak Computing   January 1996 - July 1998
The Precedent Group   May 1993 - January 1996
Stromberg-Carlson  July 1987 - May 1993

Skills
Java, Java Enterprise Edition, Spring, JavaScript, Hibernate, AJAX, Ant, CSS, XHTML, Agile Methodologies, Solution Architecture, Groovy, Oracle, JDBC, PL/SQL, Unix, Software Development, J2EE Application..., XML, Requirements Analysis, SDLC, Enterprise Architecture

Education
University of Central Florida   1986 — 1988
Computer Science

Rollins College - Crummer Graduate School of Business   1982 — 1984
MBA, Finance, Marketing

Rollins College   1977 — 1981
BA, Business Administration

Cheryl Pribbeno Cheryl Pribbeno Greater Denver Area Details
Cheryl Pribbeno's Convergys Corp Experience June 2005 - May 2006
Job Volunteer Tax Facilitator. Credit Management
Industry Outsourcing/Offshoring
Experience
The Home Depot  March 2013 - Present
The Experience Church/Peace with Christ Lutheran Church   March 1997 - December 2011
Teletech, Inc  February 2007 - April 2009
Convergys Corp   June 2005 - May 2006
Qwest Communications  August 1986 - May 2002

Skills
Call Center, BPO, Vendor Management, Customer Service

Education
Metropolitan State University of Denver   2013 — 2014
Bachelor of Science (B.S.), Finance, General, 2.9

University of Phoenix   2009 — 2012
Bachelor of Science, Finance

University of Northern Colorado   2002 — 2004
N/A, Special Education, 2.8

University of Phoenix   1995 — 1997
Telecommunications Certificate, Telecommunications

University of Northern Colorado   1975 — 1979
Bachelor of Arts (B.A.), Family Life and Consumer Education, 2.8

Frank Wade Frank Wade Houston, Texas Area Details
Frank Wade's Convergys Corp Experience July 1998 - October 1998
Job QC Test Technician
Industry Electrical/Electronic Manufacturing
Experience
Oceaneering  February 2013 - Present
United Space Alliance  March 2001 - August 2011
Henley Healthcare Inc   July 1999 - February 2001
Telxon Corporation  November 1998 - June 1999
Heath Consultants  August 1998 - November 1998
Convergys Corp   July 1998 - October 1998
Texas Instruments  May 1993 - June 1998
IBM Inc  August 1991 - August 1992
American Micro Electronics   July 1990 - December 1990
Texas Instruments  March 1990 - June 1990

Skills
Troubleshooting, Electronics, Computer Hardware, Command, Software Installation, Military, Testing, Soldering, Test Equipment, Operating Systems, Windows, Microsoft Office, Access, Repairing, Word, Excel, PowerPoint, Tactics, Wiring, Security Clearance, Calibration, XP, Supervisory Skills, Server 2000-2008, Internet, Smartphones, Aerospace, Quality Assurance, Maintenance & Repair, RF, Software Documentation, Microsoft Excel

Education
Houston Community College   2012 — 2014

Southwest School of Electronics   1990 — 1991
Associate of Occupational Studies, Electronics Technology

Charles Godfrey Charles Godfrey Washington D.C. Metro Area Details
Charles Godfrey's Convergys Corp Experience July 2002 - September 2006
Job Founder at Space Husker, LLC
Industry Information Technology and Services
Experience
Space Husker, LLC   January 2014 - Present
Xtone   January 2013 - January 2014
Northrop Grumman Corporation  September 2012 - January 2013
Unanet Technologies  April 2011 - September 2012
Xtone   September 2006 - April 2011
Convergys Corp   July 2002 - September 2006
iBasis  August 2000 - July 2002
Price Interactive   1999 - 2001

Skills
Java, Servlets, JSP, HTML, JavaScript, CSS, VXML, XML, JDBC, SQL, Oracle SQL, Struts, Struts2, MyBatis, PL/SQL, Testing, Microsoft SQL Server, Oracle, Java Enterprise Edition, Requirements Analysis, Databases, Ant, SDLC

Education
The George Washington University   2012 — 2015
Masters, Computer Science, Artificial Intelligence

Wheeling Jesuit University   1996 — 1998
Bachelor's of Science, Computer Science

Michele Mohr Michele Mohr Greater St. Louis Area Details
Michele Mohr's Convergys Corp Experience 2008 - Present
Job Jewelry Design
Industry Apparel & Fashion
Experience
Convergys Corp   2008 - Present
Convergys  September 2006 - May 2012
Convergys Corp   September 2006 - 2008
Kelly Services  2006 - 2006

Skills
Management, Change Management, Call Centers, Sourcing, Training, Microsoft Word, Microsoft Excel, Recruiting, Marketing Strategy, Budgets, Sales, Forecasting, Public Speaking, Call Center, Strategic Planning, Team Building, Customer Service, Executive Search, Account Management, PowerPoint, Talent Acquisition, Human Resources, Contract Negotiation, Business Strategy, Sales Management

Education
Southwest Missouri State University   1982 — 1987
Bachelors of Science, Industrial Communications

Bishop DuBourg High School

Allen Warkentine Allen Warkentine Jacksonville, Florida Details
Allen Warkentine's Convergys Corp Experience August 1998 - March 2001
Job Operational Project Manager
Industry Logistics and Supply Chain
Experience
Financial Consulting and Trading International   September 2013 - March 2014
Global Axcess Corp.  April 2011 - September 2013
Global Axcess Corp.  January 2007 - April 2011
Global Axcess Corp.  December 2005 - January 2007
Convergys Corp   August 1998 - March 2001

Skills
Vendor Management, Process Improvement, Business Process..., Project Management, Cross-functional Team..., Business Analysis, Change Management, Operations Management, Strategic Planning, Team Building, Analysis, P&L Management, Strategic Leadership, Troubleshooting, Customer Service, Leadership, Management, Sales, Training

Education
Florida State College at Jacksonville
Associate's Degree, Business Administration and Management, General, 3.17

Greg Archuleta Greg Archuleta Greater Denver Area Details
Greg Archuleta's Convergys Corp Experience April 2005 - June 2006
Job Enterprise technical support team lead
Industry Information Technology and Services
Experience
Webroot Inc.  September 2010 - Present
Lodgenet Interactive Corp.  November 2009 - September 2010
PostNet International Franchise Corporation   February 2009 - November 2009
LodgeNet Entertainment  June 2006 - November 2008
Convergys Corp.  April 2005 - June 2006
On Command  2002 - 2006
Finali Corporation  October 2000 - April 2005

Skills
Customer Service, Troubleshooting, Windows, HTML, Call Centers, Process Improvement, Time Management, Teamwork, Microsoft Office, Linux, Firewalls, Antivirus, Cloud Computing, Technical Support, TCP/IP, SQL

Education
University of Northern Colorado   1995 — 2000
B.S., Business Administration/IS

Rebecca Schultz Rebecca Schultz Cincinnati Area Details
Rebecca Schultz's Convergys Corp Experience 1988 - 2002
Job Owner, Schultz Marketing Communications
Industry Public Relations and Communications
Experience
Schultz Marketing Communications   January 2003 - Present
Convergys Corp   1988 - 2002

Skills
Marketing Strategy, Corporate Communications, Marketing Communications, Copywriting, Public Relations, Integrated Marketing, Social Media Marketing, Media Relations, B2B, Press Releases, Marketing, Strategic Communications, Internal Communications, Program Management, Leadership, Strategic Planning, Newsletters, Crisis Communications, Brand Development, Corporate Branding, Social Media, Creative Direction, Email Marketing, Digital Marketing, Brand Management, Strategy, Online Marketing

Education
Northern Kentucky University   1975 — 1979
Bachelor's, Journalism and English

Matt Fenner Matt Fenner Jacksonville, Florida Area Details
Matt Fenner's Convergys Corp Experience 2001 - 2005
Job EVP/CFO at Ocenture, LLC, Jacksonville, Florida, USA
Industry Information Technology and Services
Experience
Ocenture, LLC, Jacksonville, Florida, USA   November 2011 - Present
Certified Security   2005 - October 2011
Convergys Corp.  2001 - 2005
Indian Motorcycles, Cana Capital   1998 - 2001
Republic Industries  1996 - 1998
Scott Security   1992 - 1996

Skills
Financial Planning, Financial Analysis, Mergers, Financial Reporting, Due Diligence, Financial Accounting, Marketing Strategy, Operations Management, Sales Operations, Mergers & Acquisitions, Strategic Planning, Leadership, Strategic Financial..., Marketing, Sales, Project Management, Business Development, Negotiation, Entrepreneurship, B2B, Team Building, Product Development, Budgets, Finance, Account Management

Education
University of North Florida
Bachelor’s Degree, Accounting

University of North Florida
Master of Business Administration (M.B.A.), Accounting/Finance

Jerry (Jonathan) Leisure Jerry (Jonathan) Leisure San Francisco Bay Area Details
Jerry (Jonathan) Leisure's Convergys Corp Experience May 1999 - March 2002
Job VP of Customer Service at Postmates
Industry Computer Software
Experience
Postmates  December 2014 - Present
Autodesk  January 2013 - November 2014
Symantec  September 2011 - January 2013
Microsoft  January 2007 - September 2011
Monster Worldwide  July 2005 - February 2007
Microsoft  April 2002 - June 2005
Convergys Corp.  May 1999 - March 2002

Skills
Outsourcing, Customer Satisfaction, Change Management, Offshoring, Business Analysis, Forecasting, Six Sigma, Knowledge Management, Workforce Management, Project Planning, Training, Procurement, Statistics, Quality Control, Root Cause Analysis, Readiness, Vendor Management, BPO, Call Center, Customer Experience, Leadership, Thought Leadership, Business Strategy, People Development, Call Centers, Salesforce.com, Information Technology, IT Service Management, Customer Service, Team Management, SaaS, Program Management, Enterprise Software, Process Improvement, Cloud Computing, CRM, Strategic Partnerships, Operations Management, Analysis, Professional Services, Strategic Planning, Team Leadership, Product Management, Strategy, Management, Service Delivery, P&L Management, Quality Assurance, Security, Business Process...

Education
University of Phoenix   2008 — 2014
Bachelors of Science, Management

David Elderton David Elderton Portland, Oregon Details
David Elderton's Convergys Corp Experience April 2012 - June 2015
Job Team Manager of Operations Convergys Corproration
Industry Consumer Services
Experience
CONVERGYS CORP   April 2012 - June 2015
Integrated Marketing Services, Inc.   December 2010 - April 2012
Nationwide Insurance  September 2008 - September 2009
Career Education Corporation  November 2005 - March 2007

Skills
Marketing Communications, Advertising, Digital Marketing, Social Media Marketing, Customer Service, Marketing, Management, Social Media, Marketing Strategy

Education
Portland Community College   2008 — 2009
Associate’s Degree, Business Administration, Management and Operations

Southern Oregon University   1999 — 2001
Political Science and Government

Southwestern Oregon Community College   1997 — 1997
High School, High School Equivalence Certificate Program, 12

Sharath Maramraju Sharath Maramraju Cincinnati Area Details
Sharath Maramraju's Convergys Corp Experience July 1999 - September 2004
Job Head, IT Delivery at SLK America
Industry Information Technology and Services
Experience
SLK America   December 2011 - Present
US Bancorp  September 2004 - December 2011
Convergys Corp.  July 1999 - September 2004

Skills
SDLC, Requirements Analysis, Business Analysis, Software Project..., Program Management, Software Development, SOA, Requirements Gathering, Solution Architecture, Vendor Management, Resource Management, DB2, Spring, Websphere, Agile & Waterfall..., Enterprise Architecture, Management, Agile Methodologies, Enterprise Software, CRM

Education
Harvard Business School   2014 — 2015
Alumnus - Executive MBA Equiv - PLD

University of Cincinnati College of Business   2006 — 2007
MBA, General Management

University of Cincinnati   1997 — 1999
MS, Engineering

Indian Institute of Technology, Madras   1993 — 1997
BTech, Engineering

Leslie Ciszek Leslie Ciszek Greater Chicago Area Details
Leslie Ciszek's Convergys Corp Experience January 1996 - January 1998
Job SR QA Analyst at Sears Holdings Corporation
Industry Information Services
Experience
Sears Holdings Corporation  September 2010 - Present
St Charles Downtown Partnership   April 2010 - September 2010
Riverside Publishing  August 2006 - November 2008
SBC Corporation  October 2004 - June 2005
Convergys Corporation  January 1998 - January 2004
Convergys Corp   January 1996 - January 1998
Convergys Corp   January 1995 - January 1996
Convergys Corp   January 1994 - January 1995

Skills
Requirements Analysis, User Acceptance Testing, SDLC, Quality Assurance, Software Documentation, Test Planning, Software Quality..., Testing, Regression Testing

Education
College of DuPage
AA, Accounting

Lewis University
BA, Business Administration

David Browder David Browder Jacksonville, Florida Area Details
David Browder's Convergys Corp Experience January 2003 - Present
Job Sr. Technical Manager at Convergys Corp
Industry Consumer Services
Experience
Convergys Corp   January 2003 - Present

Skills
Call Routing, Call Center, Management, Cisco Technologies, Call Centers, Avaya, Routing, Workforce Management, Provisioning, Vendor Management, Outsourcing, Process Improvement, IVR, Business Analysis, Contact Centers, Service Delivery, Avaya Technologies, Telecommunications, BPO

Education
University of Florida   1983 — 1988

University of Florida

Natacha Ivanec Natacha Ivanec Miami/Fort Lauderdale Area Details
Natacha Ivanec's Convergys Corp Experience November 2001 - April 2005
Job Web Producer at Royal Caribbean Cruises, Ltd.
Industry Internet
Experience
Royal Caribbean Cruises, Ltd.   November 2013 - Present
Celebrity Cruises, Inc.   March 2013 - Present
Royal Caribbean International  April 2010 - September 2013
CBS Interactive  2009 - 2010
YAHOO!TELEMUNDO.COM   May 2006 - October 2008
CONVERGYS CORP.  November 2001 - April 2005
PIXELTWEAKER   February 2000 - September 2001
Red Car  February 2000 - April 2001

Skills
Photoshop, Illustrator, Microsoft Office, Premiere, Final Cut Pro, XML, SEO, Avid Media Composer, HTML, Interwoven, Television, Digital Media, Video

Education
UCLA

I.S.E.R
A.A

Universidad Nacional de La Plata

Don Woodstock Don Woodstock Dallas/Fort Worth Area Details
Don Woodstock's Convergys Corp Experience June 1997 - Present
Job Staff Engineer at Convergys Corp.
Industry Telecommunications
Experience
Convergys Corp   June 1997 - Present
BancTec Inc.  November 1988 - June 1997

Skills
IVR, CTI, VXML, SIP, Speech Recognition, ISDN, Telecommunications, Telephony, IP, VoIP, TCP/IP, Troubleshooting, ACD, Operating Systems, Hardware, Wireless, Routing, SNMP, Testing

Education
Richland Community College   1997 — 1998
Visual Basic

Video Technical Institute   1984 — 1985
Associates Degree of Applied Science in Electronics Technology

Rick Harlan Rick Harlan Cincinnati Area Details
Rick Harlan's Convergys Corp Experience 1998 - 2004
Job Systems Analyst at Cincinnati Financial Corporation
Industry Computer Software
Experience
The Cincinnati Insurance Companies  January 2010 - 2015
Cincinnati Financial Corporation  November 2008 - January 2010
Cincinnati Financial Corporation  September 2007 - August 2008
Standard Register Corp.   February 2005 - July 2007
Convergys Corp.  1998 - 2004

Skills
SDLC, Process Improvement, Requirements Analysis, SQL, Visio, Business Analysis, Software Development, Microsoft SQL Server, Leadership, SharePoint

Education
Indiana University Bloomington   1986 — 1995

Chip Dunning Chip Dunning Cincinnati Area Details
Chip Dunning's Convergys Corp Experience January 2000 - September 2002
Job Application Developer at The Armor Group
Industry Insurance
Experience
The Armor Group  August 2015 - Present
Cohesion Technology Services  April 2015 - August 2015
Cincinnati Financial  April 2015 - August 2015
Cincinnati Bell Technical Services   February 2009 - April 2015
Cintech LLC  May 2005 - February 2009
Charlson Broadcasting Technologies   March 2003 - May 2005
Lexis-Nexis  September 2002 - January 2003
Convergys Corp.  January 2000 - September 2002
NCR  July 1999 - January 2000
Spectra Research   September 1996 - July 1999

Skills
XML, Web Services, C#, VB.NET, .NET, ASP.NET, Visual Studio, Microsoft SQL Server, OOP, C++, C, Web Applications, Databases, JavaScript, HTML, Perl, Java, AJAX, LINQ, ASP.NET MVC, IIS, T-SQL Stored Procedures, T-SQL, SOAP, REST, SOA, SaaS, Entity Framework, Database Development, Database Administration, Multithreaded..., Multithreading, WPF Development, WCF Services, SDLC

Education
Purdue University   1987 — 1992
Bachelor of Science, Technology

Purdue University Calumet   1986 — 1987
Computer Science

Doug Powell Doug Powell Cincinnati Area Details
Doug Powell's Convergys Corp Experience November 2007 - May 2012
Job Professional Services Director at NEC NetCracker
Industry Computer Software
Experience
NEC NetCracker   May 2012 - Present
Convergys Corp   November 2007 - May 2012
Friendly Sons of St. Patrick   May 2008 - May 2009
Convergys Corp   January 2005 - October 2007
Convergys Corp   December 2000 - December 2004
Convergys Corp   August 1996 - November 2000

Skills
Project Management, Integration, SDLC, Leadership, Process Improvement, Program Management, Vendor Management, IT Strategy, Software Project..., Business Analysis, MS Project, Requirements Analysis, Team Leadership, Strategic Planning, PMP, Telecommunications

Education
Miami University   1984 — 1988
Bachelor of Science, Systems Analysis

Randy Dunster Randy Dunster Greater Omaha Area Details
Randy Dunster's Convergys Corp Experience 2006 - 2007
Job Bookkeeping at FirstBank of Nebraska
Industry Financial Services
Experience
First National Bank of Wahoo   July 2010 - Present
Convergys  March 2007 - January 2011
Convergys Corp.  2006 - 2007
Mountainland Applied Technology College  2004 - 2007
Bright Builders  2005 - 2005
Brigham Young University Office of Information Technology Training   April 2002 - August 2004

Skills
Training, Microsoft Office, Bookkeeping, Customer Service..., Maintenance Management, Customer Service, Therapeutic Massage, Psychology, Desire2Learn, Desire to Succeed, Patience, Goal Oriented, Persistence, Determination, Client Service Oriented, Outdoorsman, Bicycle Repair, Management, Public Speaking

Education
Utah College of Massage Therapy   2006 — 2007
L.M.T., Massage Therapy

Brigham Young University   2002 — 2004
Bachelor of Science (B.S.), Psychology

Utah Valley University   2000 — 2002
Associate of Science (A.S.), Associate of Science

Cindy Kuyath Cindy Kuyath Jacksonville, Florida Area Details
Cindy Kuyath's Convergys Corp Experience March 1983 - Present
Job Senior Systems Analyst
Industry Information Technology and Services
Experience
Convergys Corp   March 1983 - Present
Convergys  March 1983 - Present

Education
Florida State College at Jacksonville   1975 — 1977
Finance

University of North Florida
Finance

Deborah Connolly Deborah Connolly Greater Chicago Area Details
Deborah Connolly's Convergys Corp Experience April 1994 - July 2007
Job Sr adminiistrative assistant
Industry Hospital & Health Care
Experience
Diamond Marketing Solutions  April 2014 - Present
McKesson Health IT  November 2007 - March 2014
RelayHeath at McKesson   November 2007 - July 2013
McKesson Health Solutions  November 2007 - October 2011
Convergys corp   April 1994 - July 2007

Skills
Visio, Excel, Billing, PowerPoint, Word, Administration, Problem Solving, Administrative Support, MS Office Suite, Microsoft Word, Microsoft Excel, Administrative..., HIPAA, Human Resources, Microsoft Office, Software Documentation, Spreadsheets, Invoicing, System Administration, Time Management, Accounts Receivable, Budgets, Outlook, Customer Service, Employee Benefits, Project Management, Customer Satisfaction, MS Project, Team Building, Lotus Notes, Process Improvement, Office Management, Healthcare, SharePoint, Call Centers, Data Analysis, Access, Leadership, PeopleSoft, Vendor Management, Networking, Team Leadership, Program Management, Management, Business Analysis, Healthcare Information..., Administrative...

Education
New Mexico State University   1969 — 1971
NA, Liberal Arts

Jeff Wilcoxon Jeff Wilcoxon Cincinnati Area Details
Jeff Wilcoxon's Convergys Corp Experience October 2007 - Present
Job Corp. Acccounting at Convergys Corp
Industry Human Resources
Experience
Convergys Corp   October 2007 - Present

Skills
Forecasting, Financial Analysis, PeopleSoft, Microsoft Excel, Process Improvement, Financial Reporting

Education
University of Cincinnati College of Business   2000 — 2005
Bachelor of Science (BS), Finance

Ed Irvin Ed Irvin Cincinnati Area Details
Ed Irvin's Convergys Corp Experience June 1993 - November 2007
Job Independent Professional Training & Coaching Professional
Industry Professional Training & Coaching
Experience
Convergys Corp.  June 1993 - November 2007

Education
University of Cincinnati

Dave Demeter Dave Demeter Orlando, Florida Area Details
Dave Demeter's Convergys Corp Experience June 1996 - February 2008
Job System Architect at Chicago Probablility of Default Market
Industry Computer Software
Experience
Chicago Probablility of Default Market   April 2015 - Present
NYSE Euronext  September 2011 - September 2014
Lockheed Martin  February 2008 - August 2011
Convergys Corp.  June 1996 - February 2008

Education
University of Dayton   1992 — 1996
BS, Mathematics

Mark Brodis Mark Brodis Greater Denver Area Details
Mark Brodis's Convergys Corp Experience November 2005 - Present
Job App Support / System Admin at Convegys Corp
Industry Consumer Services
Experience
Convergys Corp   November 2005 - Present
Embedded System Resources   November 2001 - November 2005
Level 3 Communications  May 2000 - November 2001

Education
Southwestern Adventist University   1996 — 1998
BS, Computer Science

Pat Jensen Pat Jensen Greater Denver Area Details
Pat Jensen's Convergys Corp Experience October 2009 - March 2011
Job Retired
Industry Human Resources
Experience
Retired  July 2015 - Present
Crocs, Inc  February 2011 - June 2015
Convergys Corp   October 2009 - March 2011
Micro Motion  2008 - 2009
CoBiZ FINANCIAL  2005 - 2008
Lightbridge  2001 - September 2004
Ball Corp  2000 - 2001
Rodeer   1998 - 2000

Education
San Diego State University-California State University
Bachelor of Arts (BA)

Arlene Murphy Arlene Murphy Greater Atlanta Area Details
Arlene Murphy's Convergys Corp Experience August 2000 - July 2008
Job Financial Manager and University Instruc
Industry Accounting
Experience
Appalachian Technical College & University of Phoenix   May 2002 - Present
Chattachoochee Technical College  2008 - 2012
Convergys Corp   August 2000 - July 2008
Budget Rent a Car  1985 - 1998

Skills
Financial Reporting, Microsoft Excel, Forecasting, Financial Analysis, Sarbanes-Oxley Act, Internal Controls, General Ledger, Accounting, Accounts Receivable, Team Building, GAAP

Education
Webster University   1994 — 1997
MBA, Finance

Florida International University - College of Business Administration   1973 — 1975
Bachelor of Business Administration (BBA), Accounting

noni williams noni williams Jacksonville, Florida Area Details
noni williams's Convergys Corp Experience 2004 - Present
Job Sr Mgr, Capacity Planning at Convergys Corp.
Industry Outsourcing/Offshoring
Experience
Convergys Corp.  2004 - Present
Convergys Corp.  1999 - 2003
Convergys Corp.  1996 - 1998
Convergys Corp.  1985 - 1995
Caraway-Kemp Communications   1982 - 1984
The Florida Times Union  1976 - 1981

Skills
Outsourcing

Education
Florida State College at Jacksonville

Ted Jansky Ted Jansky Greater Chicago Area Details
Ted Jansky's Convergys Corp Experience 1997 - September 2007
Job Consultant at FedEx
Industry Information Technology and Services
Experience
FedEx  December 2014 - Present
Jansky Business Solutions Inc.   2012 - Present
RelayHealth  2009 - 2012
Jansky Business Solutions, Inc.   September 2007 - 2009
Convergys corp   1997 - September 2007

Skills
Requirements Analysis, Billing, Access, Databases, Testing, Corporate Communications, Business Analysis, Data Analysis, Project Coordination, Revenue Cycle, Team Leadership, Flexible Working, Microsoft Office, Customer Relations, Vendor Relations, Interacts With All..., Project Planning, Project Implementation, Healthcare IT, Medical Billing, Managed Services, Cross-functional Team..., Attendance Management, Quality Assurance, Quality Planning, Quality Control, Healthcare Information..., Leadership, Invoicing, PMP, Management, Resource Management, Software Documentation, Training, Visio, Vendor Management, SDLC, Telecommunications, PMO, Requirements Gathering, Process Improvement, SharePoint, MS Project, Systems Analysis, Integration, Business Process..., IT Management, Business Requirements, Software Project..., Program Management

Education
Northern Illinois University - College of Business   1986 — 1988
Bachelor of Science (BS), Finance, General

College of Lake County   1984 — 1986
Associate of Science (AS), Business Administration and Management, General

Heath Howard Heath Howard Greater Denver Area Details
Heath Howard's Convergys Corp Experience July 2002 - December 2002
Job DE Consumer Loan Underwriter III at Wells Fargo
Industry Banking
Experience
Nationstar Mortgage  May 2013 - February 2014
Wells Fargo  January 2012 - May 2013
Emergency Medical Services Corporation  January 2009 - January 2012
AIG United Guaranty at CitiMortgage   April 2008 - November 2008
Aurora Loan Services  December 2006 - April 2008
Aurora Loan Services  December 2006 - February 2008
Sebring Capital  January 2006 - December 2006
Wells Fargo Financial  March 2003 - December 2005
Wells Fargo  2003 - 2005
Convergys Corp   July 2002 - December 2002

Skills
Financial Analysis, FHA financing, Banking, Internal Audit, Risk Management, Loans, Leadership, Finance, Credit, Commercial Banking, Mortgage Lending, Loan Servicing, Analysis, Corporate Finance, Customer Service, Accounting, Team Building, Negotiation, Financial Risk, Underwriting, Auditing, Mortgage Banking, Credit Analysis

Education
University of Colorado at Denver   2009 — 2012
MBA, Business

University of Utah   2000 — 2002
Bachelors, Finance

University of Utah   2000 — 2002
BS, Finance

SLC Community College   2000 — 2001
Associates; Bachelors

Bingham High School   1995 — 1999
General

Driver Charlzetta Driver Charlzetta Greater Los Angeles Area Details
Driver Charlzetta's Convergys Corp Experience 1998 - 2004
Job Writer at D2BG Publications
Industry Publishing
Experience
Examiner.com  2010 - Present
Veteran Counseling, Life and Career Coaching   2009 - Present
Sprint Nextel  2004 - 2007
Convergys Corp   1998 - 2004
U.S. Army   1988 - 1997

Skills
Creative Writing, Resume Writing, Writing, Social Media Marketing, Social Media, Leadership, Public Relations, Social Networking, Advertising, Marketing Communications, Community Outreach, Customer Service, Grant Writing, Editing, Non-profits, Facebook, Microsoft Excel, Public Speaking

Education
University of Phoenix   2009 — 2010
Bachelor, Business Management

Central Texas College

Orville Wright Jr. High

Morris McKinney, CISSP, MCSE+Security Morris McKinney, CISSP, MCSE+Security Cincinnati Area Details
Morris McKinney, CISSP, MCSE+Security's Convergys Corp Experience October 2007 - November 2013
Job Senior DLP Analyst at CBTS
Industry Information Technology and Services
Experience
CBTS  November 2013 - Present
CBTS  November 2013 - Present
Convergys Corp   October 2007 - November 2013
Federal Home Loan Bank  January 2007 - October 2007
Intergraph  1989 - 2006

Skills
Security, Network Security, Information Security..., Information Security, CISSP, PCI DSS, Vulnerability Management, Vulnerability Assessment, Computer Security, Active Directory..., Encryption, DNS, DHCP, SCCM, Digital Guardian, PGP, DLP, Servers, Active Directory, Disaster Recovery, Windows Server

Education
ITT Technical Institute-Indianapolis   1978 — 1980
Associate's Degree with Honors, Electronics Engineering Technology, 3.4

James Stanley James Stanley Fort Pierce, Florida Area Details
James Stanley's Convergys Corp Experience August 2000 - June 2002
Job VMware Engineer VCP4DCV, VCP5DCV, VCP5DT
Industry Information Technology and Services
Experience
Liberty Medical Supply  November 2013 - Present
TBC Corporation  February 2013 - November 2013
Express Scripts/ Liberty Medical Supply   March 2007 - February 2013
Policy Studies Inc.  September 2006 - March 2007
Riverside National Bank  June 2002 - September 2006
Convergys Corp   August 2000 - June 2002

Skills
Servers, VMware Infrastructure, VCP 5, VCP 4, MCSA, MCSE 2003, MCITP, Active Directory, Microsoft Certified..., Microsoft Certified..., Windows Server, Disaster Recovery, vSphere, Microsoft Exchange, VMware ESX, VMware, DHCP, DNS, Virtualization, IIS, Data Center, Group Policy, HP, Storage, Troubleshooting, Network Security, Cloud Computing, VMware View, WAN, High Availability, Security, Firewalls, Network Administration, Cluster, Dell PowerEdge Servers, Hardware, Operating Systems, Windows, Windows 7, Storage Area Networks, SAN, EMC Storage, Infrastructure, Networking, VPN, SCOM, HP Proliant, Microsoft Technologies

Education
Keiser College   1999 — 2000
Technical, Computer Network Administration

Steve Ganow Steve Ganow Dallas/Fort Worth Area Details
Steve Ganow's Convergys Corp Experience December 1997 - December 2009
Job Integration Analyst at Texas Scottish Rite Hospital for Children
Industry Information Technology and Services
Experience
Texas Scottish Rite Hospital for Children  April 2010 - Present
Convergys  December 1997 - December 2009
Convergys Corp   December 1997 - December 2009

Skills
Software Development, Requirements Analysis, Business Analysis, Vendor Management, Project Management, Process Improvement, SDLC

Education
Bellevue University   2001 — 2003
Bachelor's Degree, Business Information Systems

Nebraska College of Business
Associate of Applied Science Degree, Computer Programming Technology

Craig Heller Craig Heller Greater Philadelphia Area Details
Craig Heller's Convergys Corp Experience 2009 - 2009
Job Experienced Manager of Contact Center Programs and Vendors
Industry Financial Services
Experience
Bank of America  July 2011 - Present
Convergys Corp.  2009 - 2009
JPMorgan Chase  2007 - 2008
JPMorgan Chase  2004 - 2007
JPMorgan Chase  2000 - 2004
Chase Manhattan Bank  1996 - 2000
Chemical Bank / Chase Manhattan Bank   1992 - 1996
Chemical Bank  1991 - 1992

Skills
Vendor Management, Process Improvement, Contract Negotiations, Performance Management, Project Execution, Project Management, Customer Service, Strategic Planning, Contract Negotiation, Program Management, Call Centers, Budgets, Management, Leadership, Strategy, Customer Satisfaction, Analysis, Banking

Education
Alfred University
BA, Psychology, Business Administration

Westbury HS

Theresa. Finegan Theresa. Finegan Daytona Beach, Florida Area Details
Theresa. Finegan's Convergys Corp Experience March 1999 - May 2013
Job Technical Solutions Mgr at Convergys Corp
Industry Telecommunications
Experience
Convergys Corp   March 1999 - May 2013
AT&T  December 1969 - December 1998

Skills
VoIP, IT Service Management, Networking, Customer Satisfaction, Sla, Call Centers, BPO, Call Center, Outsourcing, Contact Centers, Service Delivery, Change Management, Vendor Management, Avaya, Incident Management, ITIL, Disaster Recovery, CRM, Customer Experience, Telecommunications, Requirements Analysis, Process Improvement, IVR, Technical Support, Troubleshooting

Education
Atlantic Cape Community College   1983 — 1984
Computer Science

Chris Prangley Chris Prangley Jacksonville, Florida Area Details
Chris Prangley's Convergys Corp Experience July 2004 - Present
Job Director Retail
Industry Retail
Experience
Convergys Corp   July 2004 - Present
Convergys  2004 - Present
AT&T Solutions  1998 - 2004
AT&T Solutions Customer Care  1996 - 1998
AT&T Universal Card  1989 - 1996
AT&T Universal Card Services  1988 - 1996

Education
Nova Southeastern University
BS Management

Prabhakar Ravi Prabhakar Ravi Orlando, Florida Details
Prabhakar Ravi's Convergys Corp Experience October 2001 - December 2009
Job Senior Developer / Architect at Tsunami Tsolutions LLC.
Industry Information Technology and Services
Experience
Tsunami Tsolutions LLC.  January 2015 - Present
Digital Assurance Certification   August 2013 - December 2014
AT&T wireless  February 2010 - July 2013
Convergys Corp.  October 2001 - December 2009

Skills
Requirements Analysis, Perl, Unix, Weblogic, SDLC, Integration, Telecommunications, Architecture, web design, Oracle, Java, Business Process, Architectures, Enterprise Architecture, Solution Architecture

Education
University of Florida   1992 — 1995
M.E, Engineering

Anna University   1988 — 1990
M.E, Engineering

University of Madras   1984 — 1988
B.E, Engineering

Kim Ransom Kim Ransom Orlando, Florida Area Details
Kim Ransom's Convergys Corp Experience November 2009 - June 2010
Job Regional Sales / Marketing at NuWaveSUP
Industry Sporting Goods
Experience
NuWaveSUP   July 2011 - Present
Self Employed  April 1998 - Present
Palm Property Investment, LLC   April 1998 - Present
Palm Property Investments   January 1998 - Present
Convergys Corp   November 2009 - June 2010
DOT.COM Telecommunications, Inc.   December 1998 - May 2007
Adelphia Cable Communications  September 1994 - December 1997

Education
Rollins College   1993 — 1995
Bachelors, Organizational Communications

Rollins College, Winter Park, FL   1993 — 1995
Bachelor of Arts, Organizational Communication

Ronald Klett Ronald Klett Oshkosh, Wisconsin Area Details
Ronald Klett's Convergys Corp Experience ASST. MORNING SHOW PRODUCERCentury Broadcasting/100.3 FM - WPNTJune 1993 - April 1998
Job Cisco Sales at Convergys Corp
Industry Computer Networking
Experience
Convergys Corp   ASST. MORNING SHOW PRODUCERCentury Broadcasting/100.3 FM - WPNTJune 1993 - April 1998

Education
Columbia College Chicago   1989 — 1993
BA, Radio

Ansy Mathews Ansy Mathews San Francisco Bay Area Details
Ansy Mathews's Convergys Corp Experience May 2003 - March 2006
Job Senior Clinical Trial Management Associate at Gilead Sciences
Industry Pharmaceuticals
Experience
Gilead Sciences  January 2014 - Present
Gilead Sciences  December 2011 - Present
Gilead Sciences  August 2010 - November 2011
Gilead Sciences  July 2010 - August 2010
University Bioinformatics Center   April 2006 - May 2007
Convergys Corp   May 2003 - March 2006

Skills
GCP, Clinical Trials, CRO, CTMS, Biotechnology, Clinical Research, Sop, Clinical Operations, Clinical Study Design, IND, EDC, Clinical Monitoring, Clinical Data Management, Clinical Development

Education
University of California Santa Cruz Extension
Certificate in Clinical Trials Design and Management, Clinical Trials Design and Management

Bharathiar University
MS, Biotechnology

Curtis Hill Curtis Hill Atlantic Beach, Florida Details
Curtis Hill's Convergys Corp Experience January 2009 - August 2009
Job Project Delivery and Release Manager at Black Knight Financial Services
Industry Information Technology and Services
Experience
Black Knight Financial Services  June 2013 - Present
Body Central  August 2009 - 2013
Convergys Corp   January 2009 - August 2009
Convergys Corp   May 2006 - January 2009
Comdata Corp., Stored Value Systems   December 2004 - May 2006
CitiStreet  July 2002 - February 2004
Body Shops of America   May 2000 - August 2000

Skills
Visio, Unix, SQL, Troubleshooting, Lotus Notes, SQL Server 2005/2008, Microsoft Office, SAP, HP Quality Center, Wireless Networking, Windows Server 2003, Windows Server 2008, Quality Center, Microsoft SQL Server, Business Process, Windows Server, DNS, Testing, VMware, SharePoint, MS Project, Access, XP, Active Directory

Education
University of Florida   1997 — 2002
BSBA

University of Florida - Warrington College of Business Administration   1997 — 2002
BSBA

Kendall Krause Kendall Krause United States Details
Kendall Krause's Convergys Corp Experience January 1995 - January 1997
Job Sr manager at American Express
Industry Financial Services
Experience
American Express  January 2006 - Present
2006Convergys Corp   June 1991 - May 2006
Convergys  April 1991 - May 2006
Convergys Corp   January 1995 - January 1997
Convergys Corp   January 1991 - January 1995
US Government  January 1989 - January 1991

Skills
Access, Budgets, Operations Management, Payroll, Microsoft Office, Process Scheduler, Project Management, Software Documentation, Customer Service, Microsoft Excel, Accounting, Troubleshooting, Retail, Social Media, Financial Analysis, Social Media Marketing, Online Advertising, Strategic Planning, PowerPoint, Marketing Strategy

Education
Southern Utah University   1991 — 1994
Bachelor of Arts (B.A.), Communication Sciences and Disorders, General

Millard High School

Southern Utah University
Bachelor of Arts, Interpersonal Communication; Human Resource Management

Edward Rhone Edward Rhone Jacksonville, Florida Area Details
Edward Rhone's Convergys Corp Experience March 2015 - Present
Job Owner/Operator at Leeward Islands Tax Service
Industry Computer & Network Security
Experience
CONVERGYS CORP   March 2015 - Present
Leeward Islands Tax Service   October 2008 - July 2015
Kelly Services  February 2012 - May 2012
Express Scripts  October 2009 - July 2011
Spectrum / Unitrin   June 2008 - July 2008
The Federal Law Enforcement Training Center\Dept Homeland Security   July 2005 - May 2008
NetTech/HP   October 2004 - March 2005
Tyco Fire & Security  2004 - 2004
Citibank Inc.   September 1999 - August 2003

Skills
Troubleshooting, Software Installation, Networking, Windows, Norton Ghost, Printers, Help Desk Support, Call Center, Customer Service, Ethernet, DOS, Scanners, Call Centers, Windows Server, Hardware, Technical Support, Training, Strategic Planning, Team Building, Public Speaking, Leadership, Computer Repair

Education
University of Phoenix   2014 — 2015
Associate of Arts and Sciences (AAS), Computer and Information Sciences, General

Altamaha Technical College   2010 — 2014

ITT Tech. Institute. Electronics Engineering Tech   1999 — 2000
Electronics Engineering Technology

Jefferson Community College   1991 — 1992
Computer Science

University of Louisville   1990 — 1991
Pre Engineering

North Hardin H.S. High School   1987 — 1990
Diploma, Math/Science

Mark Sturgeon Mark Sturgeon Cincinnati Area Details
Mark Sturgeon's Convergys Corp Experience June 1997 - July 2008
Job Currently Available for Work
Industry Information Technology and Services
Experience
Currently Available for Work  July 2009 - Present
Convergys Corp.  June 1997 - July 2008
ATC Associates  December 1994 - June 1997
ACT Environmental   June 1988 - November 1994

Skills
Testing, Databases, Data Analysis, Analysis, Test Planning, System Testing, Test Cases, COBOL, Automation, Troubleshooting, ITIL, Requirements Analysis, Software Documentation, Windows 7, SQL, Business Analysis, SDLC, Unix, Disaster Recovery

Education
The Ohio State University   1981 — 1985
Bachelor, Geology and Mineralogy

Linda Vennette Linda Vennette Greater St. Louis Area Details
Linda Vennette's Convergys Corp Experience 2003 - 2005
Job Retired
Industry Arts and Crafts
Experience
Great American Dream   August 2012 - Present
Unigroup Inc  August 2006 - August 2012
Customer Direct  2005 - 2006
Convergys Corp   2003 - 2005
Convergys  1997 - 2003
Matrix Marketing  1996 - 1996
Westcare Foundation  1990 - 1995

Skills
Call Centers, Leadership, Teamwork, Call Center, Training, Operations Management, Healthcare, Sales Management, Customer Service, Account Management, Employee Relations, Customer Retention, Customer Satisfaction, Event Management, Sales, Employee Training, Team Leadership, Inventory Management, Leadership Development, Forecasting, Business Development, Retail, Human Resources, CRM, Analysis, Cold Calling, Outlook, Time Management, Recruiting, Coaching, New Business Development

Education
Sanford Brown   1997 — 1999
Associates, Computer Networking, Multimedia

University of Nevada-Las Vegas   1990 — 1990
Emergency Medical Technology/Technician (EMT Paramedic)

Melissa Kawalick Melissa Kawalick Clarksville, Tennessee Area Details
Melissa Kawalick's Convergys Corp Experience August 2005 - February 2010
Job CPA Candidate
Industry Accounting
Experience
Accountemps  June 2015 - Present
IT Connect - Santa Fe Public Schools   March 2014 - March 2015
Santa Fe Public Schools  June 2013 - August 2013
Red Mountain Farm   April 2013 - May 2013
Water Tower Realty Management Company   July 2012 - October 2012
Resurrection Health Care  April 2012 - July 2012
Austin Peay State University  August 2011 - March 2012
Rabidoux4Congress   May 2010 - December 2010
Convergys, Corp  August 2005 - February 2010

Skills
US GAAP, Bookkeeping, Research, Financial Accounting, Quickbooks, Grassroots Campaigning, Customer Service, Financial Analysis, Excel, Teaching, Statistical Data..., Accounting, Financial Statement..., Microsoft Excel, QuickBooks, Grassroots Organizing, Budgets, PowerPoint, Data Analysis, Management, Sarbanes-Oxley Act, Microsoft Word, Microsoft Office, GAAP, Financial Reporting, Finance, Invoicing, Outlook, Account Reconciliation, Auditing, General Ledger, Analysis, Forecasting, Event Planning, Time Management, Financial Modeling, Tax, Access, Leadership, Teamwork, Accounts Receivable, Payroll, Statistics, Accounts Payable, System Administration, Internal Audit, Peachtree, Strategic Financial..., Supervisory Skills, Process Improvement

Education
Austin Peay State University   2006 — 2011
B.B.A., Accounting

University of Pennsylvania   1999 — 2001
B.A., Philosophy

Aaron Knier Aaron Knier Greater New York City Area Details
Aaron Knier's Convergys Corp Experience May 2002 - April 2003
Job Writer/contributor at Shadowlocked.com
Industry Writing and Editing
Experience
Shadowlocked.com   March 2010 - Present
ACE Expediters  February 2009 - September 2009
EuroBungy USA   September 2007 - October 2008
Broadway Ristorante   August 2003 - September 2007
Convergys Corp   May 2002 - April 2003

Skills
Training

Education
Florida State University   1997 — 2008
Bachelor of Arts, English - Creative Non-fiction

Brenda Vann Brenda Vann Cincinnati Area Details
Brenda Vann's Convergys Corp Experience May 1997 - April 2011
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Convergys Corp.  May 1997 - April 2011
Metters Industries  1994 - November 1996
IBM  January 1976 - July 1993
IBM  September 1973 - January 1976

Skills
Project Management, Vendor Management, Process Improvement

Education
ESi International   2001 — 2003
Associate, Project Management

Northwestern University   1972 — 1974
MS, Computer Science

Northwestern University   1968 — 1972
BA, Mathematics

Maureen Valentine Maureen Valentine Cincinnati Area Details
Maureen Valentine's Convergys Corp Experience March 1996 - December 1999
Job Independent Representative, Silpada Designs Jewelry
Industry Apparel & Fashion
Experience
Silpada Designs Jewelry  May 2011 - Present
Convergys Corp   March 1996 - December 1999
Great American Insurance  May 1986 - February 1996

Education
Miami University

Albert Ghazaleh Albert Ghazaleh Paisley, Florida Details
Albert Ghazaleh's Convergys Corp Experience August 2002 - September 2004
Job Student at Atlantis University
Industry Computer & Network Security
Experience
Atlantis University  January 2013 - Present
Asplundh Tree Expert Co  September 2004 - January 2011
Convergys Corp   August 2002 - September 2004

Skills
Network Security, Microsoft Office, Microsoft Word, Windows, Customer Service, System Administration, Java, HTML, Public Speaking, Networking, Windows 7, C++, C, Computer Hardware, Routers, Windows XP, Technical Support, Hardware, Microsoft Exchange, Troubleshooting, CompTIA A+

Education
Atlantis University   2013 — 2015
Bachelor Of Science in Managment Information Systems, System, Networking, and LAN/WAN Management/Manager

Florida Technical College   2011 — 2012
Associate's Degree, Network Administration and Wireless

Lake Technical Center   2001 — 2002
Vocational Eduction, Computer Electronics Technology

Medomak Valley High School   1986 — 1989
Diploma, General Studies

Lynn Hess Lynn Hess Brigham City, Utah Details
Lynn Hess's Convergys Corp Experience September 2002 - May 2012
Job Financial Services Professional
Industry Financial Services
Experience
convergys corp   September 2002 - May 2012
Convergys ARM - Encore RMI  2004 - 2012

Education
Idaho State University   1975 — 1981
Bachelor of Fine Arts (BFA), Technical Theatre/Theatre Design and Technology, not sure

Idaho State University

Theatre
BFA

Veronica DeLeon Veronica DeLeon Harker Heights, Texas Details
Veronica DeLeon's Convergys Corp Experience July 2012 - Present
Job Tech support at Convergys Corp
Industry Telecommunications
Experience
Convergys Corp   July 2012 - Present
Soldier Readiness Processing Center   August 2009 - August 2012
Texas Department Criminal Justice   January 2006 - July 2009

Skills
I am proficient in..., I have positive..., I am proficient in..., assisting with logging..., Speaking with customers..., Explaining directions..., researching potential...

Education
Central Texas College   2009 — 2012
N/A, N/A

Temple High   2009 — 2009
GED, GED

Ebony Bolden Ebony Bolden Baton Rouge, Louisiana Details
Ebony Bolden's Convergys Corp Experience April 2006 - June 2008
Job Administrative assistant
Industry Entertainment
Experience
M.A.C. Productions   December 2011 - Present
Campus Federal Credit Union  October 2010 - December 2011
ASI Federal Credit Union  July 2008 - October 2010
Convergys Corp   April 2006 - June 2008
Legoeso Inc   January 2004 - March 2006
Rack Room Shoes  June 2004 - January 2005
Timothy Trumpet   January 1999 - January 2004

Skills
Front Office Support, Front Office Development, Typing, Project Coordination, Coordinating Events, Data Entry, Appointment Scheduling, Customer Service, Document Preparation, Problem Solving, Cash Management, Collections, Social Media Marketing, Marketing

Education
Dillard University   2001 — 2006
Bachelor's degree, Fine and Studio Arts

Andrea Dmytyrk Andrea Dmytyrk Green Cove Springs, Florida Details
Andrea Dmytyrk's Convergys Corp Experience February 1999 - Present
Job customer service rep at Convergys
Industry Financial Services
Experience
Convergys  February 2012 - Present
Gleam and Glow Housecleaning Co   May 2001 - Present
Convergys Corp   February 1999 - Present
Gleam and Glow Housecleaning   March 2001 - December 2012
Convergys ARM - Encore RMI  2012 - 2012

Skills
Customer Satisfaction, Customer-focused, Goal Oriented, Self-driven, Business Driven, trustworthy, Dependable Team Player

Education
Fortis College   2009 — 2011
Associate of Science (A.S.), Criminal Justice and Corrections

Fortis College
Associate of Science Degree, Criminal Justice

Coatesville Area Sr. High   1974 — 1979
GED, Business Administration and Management, General

Corin Douglas Corin Douglas Grand Prairie, Texas Details
Corin Douglas's Convergys Corp Experience December 2010 - November 2011
Job Marketing Analyst
Industry Market Research
Experience
McDean  December 2012 - July 2013
AutoMax  December 2011 - August 2012
Convergys Corp   December 2010 - November 2011
Finish line Nov   January 2007 - November 2010
UPS  January 2006 - May 2009

Skills
•Marketing Strategies..., •Corporate..., •Creative Team..., •Product Positioning &..., •Web & Print Content..., •Focus Group & Market..., •Development of..., •Sales Collateral &..., •Public & Media..., •Quality Assurance, Proficient in Word,..., Transportation/..., Familiar with..., Training, Social Networking, Facebook

Education
Wade College   2008 — 2010
Associate of Arts (AA), Marketing, 3.5

Central Texas College
Associates Degree, General Studies

Wade College
Associates Degree, Marketing Merchandising

Justin Weight Justin Weight Salt Lake City, Utah Details
Justin Weight's Convergys Corp Experience November 2007 - October 2010
Job Data Support Operator III at Emdeon
Industry Information Technology and Services
Experience
Emdeon  January 2011 - Present
CONVERGYS CORP   November 2007 - October 2010

Education
Stevens-Henager College   2007 — 2011
Bachelor's Degree, Accounting and Business/Management

Jason Cram Jason Cram Greater Salt Lake City Area Details
Jason Cram's Convergys Corp Experience January 1999 - August 2006
Job Lead Operator at HollyFrontier Corporation
Industry Oil & Energy
Experience
HollyFrontier Corporation  May 2006 - Present
CONVERGYS CORP   January 1999 - August 2006

Skills
Oil, Refinery

Education
Weber State University   1998 — 2000

Louisiana State University
Fire Science/Fire-fighting

Texas A&M University
Fire Science/Fire-fighting

University of Nevada-Reno
Fire Science/Fire-fighting

Stacey Stroud Stacey Stroud Greater St. Louis Area Details
Stacey Stroud's Convergys Corp Experience
Job Tech Support/Customer Service at CONVERGYS CORP
Industry
Experience
CONVERGYS CORP  

Skills
Tech Support

Education
Hickey College   1998 — 1999

Lisa Dickens Lisa Dickens Phoenix, Arizona Area Details
Lisa Dickens's Convergys Corp Experience September 1997 - November 2004
Job Finance Business Analyst at Maricopa County
Industry Government Administration
Experience
Maricopa County  January 2014 - Present
City Of Kingman  October 2005 - May 2011
Convergys Corp   September 1997 - November 2004

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Financial Analysis, PeopleSoft, Oracle, Advantage, Onbase

Education
University of Phoenix
Business Administration and Management, General, 4.0

Wilmington College
Bachelor of Arts (B.A.), Accounting and Business/Management, 3.8 GPA