Alltel Wireless
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Alltel Wireless Employees
Sprint February 2013 - Present
CenturyLink May 2009 - February 2013
Sprint October 2006 - March 2009
Nextel Partners March 2002 - October 2006
Verizon Wireless 2000 - 2002
Triton PCS 1999 - 2000
Alltel Wireless 1998 - 1999
Alltel Wireless 1996 - 1998
Education
King University 2011 — 2014
Bachelor's Degree, Business Administration - BBA // Concentration in Information Technology, 4.0
Northeast State Community College 2009 — 2011
Classes for Transfer to King University, Information Technology, 4.0
United States Army National Guard 1993 — 1999
Communications Networking and Repair, Signal Support Systems Specialist
Apple September 2015 - Present
Apple January 2011 - September 2015
JP Morgan Chase January 2010 - January 2011
Verizon Wireless (formerly Alltel) January 2009 - January 2010
Alltel Wireless September 2008 - January 2009
Alltel Wireless March 2008 - September 2008
Alltel Wireless February 2007 - March 2008
Alltel Wireless December 2004 - February 2007
Alltel Wireless November 2003 - December 2004
Skills
Customer Experience, Call Center, Pricing, Leadership, Management, Call Centers, Team Management, Cross-functional Team..., Customer Retention, Customer Satisfaction, Project Management, Training, Team Leadership, Coaching, Quality Assurance, Customer Service, Analysis
Education
Missouri State University
Broadcast Journalism
University of Phoenix
Business Management
C Spire Business Solutions December 2012 - Present
BP - Gulf Coast Restoration Organization April 2010 - July 2012
Verizon Wireless March 2009 - October 2009
Alltel Wireless February 2003 - March 2009
Alltel Wireless February 2003 - February 2006
Network Telephone September 2002 - January 2003
New York Life March 2002 - September 2002
USA Mobility January 1998 - September 2001
Wireless One Inc May 1996 - January 1997
GUARANTEE BROADCASTING, KCIL January 1993 - January 1996
Skills
Sales Management, Sales, Team Building, Coaching, B2B, Management, Leadership, Sales Operations, Training, Cold Calling, Process Improvement, Sales Process, Customer Service, Wireless, Recruiting, Selling, Solution Selling, Account Management, Marketing, Direct Sales, New Business Development, Customer Relations, Leadership Development, Inventory Management, Microsoft Office, Disaster Response, Incident Command, Logistics, Customer Satisfaction, Emergency Spill Response, Analysis, Procurement, Strategic Planning, Operations Management, Telecommunications, Cellular Communications, Contract Negotiation, Mobile Devices
Education
Nicholls State University 1985 — 1992
Bachelor of Arts
St. James High School 1981 — 1985
T-Mobile September 2014 - Present
Independent March 2014 - Present
T-Mobile June 2011 - October 2014
T-Mobile July 2009 - June 2011
T-Mobile January 2006 - July 2009
McLeodUSA Inc. March 2001 - October 2005
Karmak October 1998 - March 2001
Alltel Wireless February 1994 - October 1998
Skills
Learning & Development..., Mobile Technology, Mobile Communications, Telecommunications, Telecommunications..., Software Implementation, Training Facilitation, Team Management, Call Centers, Operations Management, MBTI, Training Delivery, Leadership, Coaching, Customer Experience, Team Building, Performance Management, Management, Employee Training, Leadership Development, Customer Retention, Team Leadership, Customer Satisfaction
Education
Missouri State University
Communication, General
New Life Church of the Nazarene July 2013 - Present
HomeCare Matters July 2012 - Present
Galion First Church of the Nazarene February 2012 - August 2013
TE Connectivity February 2006 - July 2012
Crstline First Church of the Nazarene May 2007 - January 2012
Alltel Wireless February 2003 - August 2004
Skills
Public Speaking, Fundraising, Nonprofits, Counseling Psychology, Team Building, Leadership Development, Volunteer Management, Community Outreach, Program Development, Teaching, Lean Manufacturing, Supervisory Skills, Coaching, Healthcare, Administration, Pastoral Care, Training
Education
Mount Vernon Nazarene University 2002 — 2011
Certificate, Pastoral Studies/Counseling
Bucyrus High School 1985 — 1989
C Spire Personalized Wireless January 2014 - Present
C Spire Personalized Wireless November 2012 - January 2014
Verizon Wireless February 2010 - February 2012
Allcall Wireless - Alltel Indirect Agent September 2007 - January 2010
Alltel Wireless June 2000 - September 2007
Skills
Sales Management, Small Business, New Business Development, Staff Development, Direct Sales, Multi-channel Retail, Telecommunications, Leadership Development, Team Building, Wireless, Sales, Solution Selling, Management, Servant Leadership, Customer Retention, Start-ups, Retail, Customer Satisfaction, Sales Operations, Customer Experience, Sales Process, Account Management, Cold Calling, Leadership, Call Centers, Selling, Strategic Partnerships, Mobile Devices, Salesforce.com, VoIP, Managed Services, Budgets, Product Management, Product Marketing, Customer Service, Cellular Communications, Networking, Team Leadership, Contract Negotiation, P&L, Cross-functional Team..., Business Development, Training, Unified Communications, Forecasting, Strategy, T1, Operations Management, Quotas, Inventory Management
Education
Northeast Mississippi Community College
DuPont April 2012 - Present
DuPont 2008 - March 2012
Horizon PCS February 2000 - September 2005
Alltel Wireless February 1997 - October 1998
Skills
Chemical Engineering, Six Sigma, Manufacturing, Engineering, Process Engineering, Cellular Communications, Operations Management, Radio Frequency..., Process Improvement, Industrial Engineering, Process Simulation, Mechanical Engineering, RF, Telecommunications, Capital Projects, Project Engineering, Continuous Improvement
Education
Ohio University 1994 — 1996
Master of Engineering (M.Eng.), Electromagnetics
Ohio University 1990 — 1994
Bachelor of Engineering (B.E.), Electrical Engineering
Stoneridge, Inc., Electronics & Control Devices December 2013 - Present
Stoneridge Electronics September 2012 - Present
Stoneridge Electronics February 2012 - Present
Stoneridge Electronics August 2008 - September 2012
Trustmark National Bank September 2006 - July 2008
Drake Gold 2006 - 2008
Alltel Wireless July 2004 - October 2005
Northwestern Mutual January 2003 - September 2003
Skills
Risk Management, Financial Analysis, Strategic Planning, Sales, New Business Development, Budgets, Negotiation, Customer Service, Microsoft Excel, Microsoft Office, Investments, Process Improvement, Procurement, Continuous Improvement, Purchasing, Strategy, Business Development, Product Development, Management, Leadership, Market Research, Competitive Analysis, Product Marketing, Training, Forecasting, Cross-functional Team..., Business Planning
Education
Murray State University 1999 — 2003
Finance, Finance, Economics, Management
Crittenden County High School 1995 — 1999
Tucker Midstream a LineStar Company October 2011 - Present
Verizon Wireless January 2009 - October 2011
Alltel Wireless August 2005 - January 2009
Western Wireless July 1997 - August 2005
Skills
Accounts Receivable, Accounts Payable, Account Reconciliation, Invoicing, General Ledger, Accounting, Bank Reconciliation, Financial Reporting, Journal Entries, Accruals, Sarbanes-Oxley Act, Cash Flow, Payroll, QuickBooks, Auditing, Variance Analysis, Financial Statements
Education
Odessa College
San Juan County July 1999 - Present
Alltel Wireless 1993 - 2000
Skills
Management, Administration, Customer Service, Policy, Government, Local Government, Budgets, Valuation, Customer Support, Land Use, GIS
Education
New Mexico Highlands University 2003 — 2005
Bachelor's Degree, Business Administration and Management, General
San Juan College Farmington, NM 1992 — 2003
Associate's Degree, Business Administration and Management, General
GFI Software March 2013 - Present
GFI Software July 2011 - March 2013
Ultimate Entertainment May 2007 - July 2011
Hargray Communications July 2005 - May 2007
Alltel Wireless November 2003 - June 2005
Alltel Wireless May 2003 - November 2003
Skills
Sales Management, Sales, Salesforce.com, Account Management, Email Marketing, Lead Generation, Solution Selling, Online Marketing, Graphic Design, Online Advertising, SaaS, Customer Service, Sales Presentations, Enterprise Solution..., Enterprise Technology..., Wireless Management, Communications..., Management, Software Industry, Marketing Strategy, Training, Channel Partners, Enterprise Software, Direct Sales, B2B, Strategic Partnerships, Demand Generation, Cloud Computing, CRM, Partner Management, Business Development, Business Alliances, Team Leadership, Mobile Devices, Pre-sales, Internet Security, Sales Enablement, Selling
Education
North Carolina State University 2009 — 2012
Bachelor's degree, Psychology
International School Manila 1995 — 1997
McKesson Health IT April 2014 - Present
Verizon Wireless 2004 - 2013
Alltel Wireless 1998 - 2004
Alltel Information Services June 1994 - March 1998
Skills
Program Management, Integration, Disaster Recovery, Enterprise Architecture, Requirements Analysis, Vendor Management, Performance Management, Performance Improvement, Performance Measurement, VMware Infrastructure, Linux, Solaris, HP-UX, HP Server Hardware, EMC Storage, Fujitsu Server Hardware, EMC SAN Administration, High Availability, Storage Architecture, Manage Client..., Wireless, Troubleshooting, Telecommunications, Unix Operating Systems, Enterprise Software, Project Management, Unix, VoIP, Unix Shell Scripting, Business Analysis, SDLC, Virtualization, SQL, Data Center, Weblogic, Solution Architecture
Education
Morehouse College 1982 — 1986
Bachelor of Science, Mathematics
GM Financial February 2014 - Present
Gap Inc./Old Navy May 2012 - November 2012
Gap Inc./Old Navy August 2011 - May 2012
Gap Inc./Old Navy February 2011 - August 2011
Gap Inc./Old Navy April 2010 - February 2011
Alltel Wireless August 2003 - June 2006
Alltel Wireless June 1999 - August 2003
Skills
Compensation Strategies, Employee Recognition, Rewards Programs, Hiring, Training, Employee Relations, Employee Training, Recruiting, Team Building, Driving Results, Customer Satisfaction, Store Management, Inventory Management, Store Operations, Loss Prevention
Education
Northwood University-Texas 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.8
New Mexico Junior College 2006 — 2007
Associate of Arts (A.A.), General Studies, 3.5 GPA
Market Source, Inc June 2015 - Present
BDS Marketing, Inc. January 2014 - June 2015
Market Source, Inc June 2011 - November 2013
Nokia May 2006 - December 2010
AT&T December 2005 - May 2006
Alltel Wireless May 2000 - October 2005
Gadzooks October 2000 - May 2001
Better Communication June 1997 - October 2000
Skills
Sales, Sales Management, Training, Customer Satisfaction, Management, Strategy, Telecommunications, Sales Process, Operations Management, Customer Service, Skin Care, Aesthetics, Facials, Waxing, skin therapist, dermalogica, Brazilian Waxing, Hair Removal, Product Ingredients, skin analysis, Leadership, Bioelements, Sales Promotion, Skin Care Products, Retail, B2B, Product Marketing, Marketing Management, Human Resources, Business Development, Sales Operations, Selling, Marketing, Direct Sales, Product Development, Marketing Strategy, Customer Retention, Special Events..., Customer Experience, Advertising, CRM, Salesforce.com, Account Management, Solution Selling, Chemical Peels, Microdermabrasion, Mobile Devices, Wireless, Team Building, Team Leadership
Education
National-Louis University
Pivot Point Beauty School-Evanston 2013 — 2014
Licensed Esthetician
Lira Institute of Advanced Aesthetics 2014 — 2014
Illinois Continuing Education Program
International Dermal Institute 2013 — 2014
ActioNet, Inc. September 2015 - Present
Metro Systems Inc. February 2015 - September 2015
US Navy Reserve 2010 - September 2015
CenturyLink April 2013 - February 2015
CSC June 2010 - April 2013
CSC 2010 - 2011
Sprint 2009 - 2010
CR Wireless 2008 - 2009
Alltel Wireless 2007 - 2009
Skills
ITIL v3 Foundations..., ITIL, Network Administration, Network Security, Network Engineering, Cisco Technologies, Juniper, Microsoft Technologies, Windows Server, Blackberry Enterprise..., Blackberry OS, Android, Remedy Ticketing System, HP Service Manager, Solarwinds, Software Documentation, Vendor Management, HP Network Node Manager, Information Assurance, Cisco IOS, Troubleshooting, Active Directory, Computer Hardware, Windows 7, LAN-WAN, Help Desk Support, Switches, Viso, Servers, Security, Visio, Networking, XP, Security+, Technical Support, Information Security, System Administration, Virtualization, Windows XP, Information Technology, VMware, IT Service Management, Information Security..., Cabling, Cisco Routers, DHCP, DNS, IT Management, SharePoint, Microsoft Exchange
Education
Northern Virginia Community College 2013 — 2013
Network & Systems Administration, Cisco
W.T. Woodson 1998 — 2001
Executive Concierge Service of OKC January 2009 - Present
Branch & Hurtt Law Firm, P.C. March 2009 - May 2011
Alltel Wireless February 2006 - March 2009
Skills
Residential &..., Residential &..., New Construction..., Move In/Out Cleaning
Education
Northeastern State University 1990 — 1993
International Marketing
Ericsson September 2008 - Present
Sprint Nextel August 2005 - August 2008
Nextel Communications November 1997 - August 2005
Alltel Wireless October 1992 - November 1997
River Raisin Cablevision July 1987 - September 1992
Skills
Welding, Mechanics, Wiring, Wiring Diagrams, Panel Wiring, Automobile, Modifications, Motorsports, Motorcycling, Engine Rebuilding, RF, 4G, iDEN, 4G LTE, Clearwire/ Wimax, Alcatel Lucent, T1, Drive Test, Integration, Troubleshooting, Testing, Networking, Computer Network..., WiMAX, Microwave, CDMA, Network Design, Fiber Optics, EVDO, Switches, Telecommunications, Wireless, Ethernet, RF Engineering, 3G, HSPA, Cellular Communications, WCDMA, RAN, VoIP, Routers, TEMS, GPRS, Network Performance, Optical Fiber, Antennas, GSM, Actix, Wireless Networking, RF design
Education
Monroe County Community College 1985 — 1987
Associate's of Applied Science Electronics, and Electrical Engineering
Monroe Catholic Central 1981 — 1985
Diploma, HS.
Anheuser-Busch October 2000 - May 2015
Alltel Wireless October 1996 - October 2000
Education
Regent University
American Government and Politics (United States)
Virginia Wesleyan College 1998 — 2003
Bachelor of Arts, Business Administration
Old Dominion University 1985 — 1989
Bachelor of Science, Criminal Justice
Raintree Country Club June 2014 - Present
Rocky River Golf Club at Concord, NC 2011 - June 2014
Charleston Sunglass and Souvenier May 2006 - April 2009
Alltel Wireless April 2003 - May 2006
Skills
Customer Service, Account Management, Sales Management, Team Building, Team Leadership, Golf
Education
Professional Golfers Career College 2009 — 2010
Associates, Pro Golf Management
North Greenville University 1998 — 2001
Business Administration and Management, General
Silver Bow County April 2015 - Present
Express Employment Professionals July 2013 - March 2015
Elite Wireless, AT&T 2005 - 2013
Alltel Wireless July 2005 - April 2007
KXLF 1998 - 2002
Skills
Retail Sales, Customer Satisfaction, Store Management, Inventory Management, Customer Service, Customer Experience, Inventory Control, Store Operations, Telephone Skills, Data Entry, POS, Marketing, Account Management, Employee Training, Recruiting, Coaching, Cold Calling, Hiring, Interviews, Payroll, Customer Retention
Education
Montana Tech of the University of Montana 2008 — 2009
Nursing, other
Butte High School 1990 — 1994
Core, High School/Secondary Diplomas and Certificates
Verizon Wireless January 2013 - Present
Verizon Wireless August 2011 - January 2013
Verizon Wireless January 2011 - August 2011
Verizon Wireless 2007 - 2011
Alltel Wireless January 2005 - 2007
Skills
Wireless, Telecommunications, Solution Selling, Direct Sales, Quotas, M2M, Customer Satisfaction, Sales Process, Cold Calling, Sales Management, Sales, Mobile Devices, Retail Sales, Building Relationships, Mobile Communications
Education
Northwestern State University
Bachelor's degree, Psychology
AHRC Nassau June 2011 - Present
FED EX Ground November 2012 - January 2013
Professional Service Group of Central New Jersey at Somerville. August 2009 - May 2011
BNY Mellon April 2000 - April 2009
Alltel Wireless January 1999 - March 2000
HENRY I. SIEGEL CO INC January 1997 - January 1999
REUTERS AMERICA INC March 1996 - November 1996
OGDEN SERVICES CORPORATION January 1995 - January 1996
CROSSLAND DATA SYSTEMS January 1989 - January 1994
EASTERN STATES BANKCARD ASSOC September 1978 - June 1989
Skills
Mainframe, AML, Vendor Management, Visio, Business Analysis, Process Improvement, Troubleshooting, Disaster Recovery, Project Management, Requirements Analysis, CICS, ITIL, Project Planning, TSO, Quality Assurance, Program Management, MVS, Databases, Team Leadership, Risk Management, Training, Cross-functional Team...
Education
Nassau Community College
Verizon Wireless 2006 - Present
Verizon Wireless November 2011 - February 2012
Fresenius Medical Care July 2005 - August 2006
Alltel Wireless January 2005 - 2005
T-Mobile October 2002 - 2004
Wireless Retail March 2001 - October 2002
Skills
Product Launch Trainings, New Hire Training, Leadership Development, Job Coaching, Training Delivery, Sales Management, Workshop Facilitation, Troubleshooting, Instructor-led Training, Communication Training, Process Improvement, Development & delivery..., Trade Show Presentations, Trade Show Exhibitor, Media Relations, Indirect Channel Sales, Event Planning, Management Consulting, Strategic Consulting, Business Performance..., Organizational..., Quantitative Research, Professional Mentoring, Program Facilitation, Technical Systems, Customer Experience, Sales, Employee Training, Recruiting, Wireless, Customer Service, Management, Training, Customer Retention, B2B, Marketing, Program Management, Call Centers, Retail, Onboarding, Time Management, Building Relationships, Cold Calling, Hiring, Direct Sales, Sales Process, Sales Operations, Customer Satisfaction, Sales Presentations, Quotas
Education
New Mexico State University 2004 — 2006
Master of Arts (M.A.), Communication Studies
New Mexico State University 1996 — 2001
Bachelor of Arts (B.A.), Communication Studies
Las Cruces High School 1992 — 1996
Diploma
Bozeman Lodge December 2010 - Present
Alltel Wireless December 2005 - December 2010
Big Sky Carvers and Warm Springs Productions 2001 - 2005
Right Now Technologies 1999 - 2000
Western Wireless 1993 - 1998
Skills
Sales Management, Team Building, Customer Satisfaction, Fundraising, Event Management, Negotiation, Retail, Contract Negotiation, Marketing Communications, Team Leadership, Social Networking, Inventory Management, Leadership Development, Training, Business Development, Operations Management, Microsoft Office, Hiring, Social Media, Strategic Planning, Public Relations, Recruiting, New Business Development, Account Management, Time Management, Marketing, Budgets, Marketing Strategy, Sales, Public Speaking, Direct Sales, Small Business, Employee Relations, Market Research, Entrepreneurship, Business Planning, PowerPoint, Online Advertising, Email Marketing, Project Planning, Direct Marketing, Trade Shows, Nonprofits, Project Management, Strategic Partnerships, Program Management, Media Relations, Community Outreach, Product Marketing, Marketing Management
Education
Montana State University-Bozeman 1990 — 1992
Psychology
Montana State University-Bozeman 1980 — 1984
Interior Design
Northern Arizona University 1979 — 1980
Interior Design
Thomson Reuters June 2014 - Present
T-Mobile August 2011 - June 2013
Alltel Wireless 2008 - 2011
Skills
Coaching, Sales, Sales Management, Value Based Selling, Peer Mentoring, Values-based Leadership, Needs Analysis, Marketing
Education
North Dakota State University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Concentration in Marketing
Fargo South High School 1999 — 2003
Diploma
Kelly Services 2011 - 2014
Kelly Services 2011 - 2011
Job Brokers Inc. 2004 - 2010
Alltel Wireless 2002 - 2003
CDI 1999 - 2001
Sterling Human Resource Company 1992 - 1999
Skills
Talent Acquisition, Recruiting, Executive Search, Human Resources, Temporary Staffing, Business Development, Temporary Placement, Team Building, Leadership, Operations Management, Personnel Management, New Business Development, Management, HR Consulting, Start-ups, Strategic Planning, Team Management, Technical Recruiting, Career Development, Income Statement, Talent Management, Employee Relations, Training, Sales, Sourcing, Outsourcing, Account Management, Consulting, Staffing Services, Applicant Tracking...
Education
North Dakota State University 1983 — 1985
BS, Business Administration
MarketStar Sales Repverizon wireless2007 - 2009
ALLTEL WIRELESS 2000 - 2007
Skills
Sales, Account Management, Sales Management, Sales Process, Customer Satisfaction, Retail, Customer Retention, Marketing, B2B, Direct Sales, Sales Operations, Solution Selling
Education
University of South Florida 1991 — 1994
BA, Art
Nassau Community College 1988 — 1991
AA, Art
Seacret February 2014 - Present
Premium Retail Services April 2014 - February 2015
Office Depot September 2013 - February 2014
Advantage Rent A Car September 2010 - April 2012
Alltel Wireless October 2006 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Budgets, Strategic Planning, Negotiation, Editing, New Business Development, Sales Management, Account Management, Wireless, Telecommunications, Employee Benefits, Social Media Marketing, Management, Marketing, Marketing Strategy, Program Management, Team Building, Sales, Leadership, Social Networking, Advertising, Networking, Coaching, Cold Calling, Sales Process, Team Leadership, Leadership Development, Business Development, Recruiting, Online Marketing, Public Relations, Online Advertising, Marketing Communications, Social Media, Email Marketing, Lead Generation, Facebook, Sales Presentations, Small Business, Training
Education
National American University 2013 — 2016
Bachelor's Degree, Business Administration and Management, General, 3.0
National American University-Albuquerque 2010 — 2013
Associate's Degree, Business Administration and Management, General, 3.0
Russell Cellular October 2013 - Present
Russell Cellular November 2009 - October 2013
Verizon Wireless January 2007 - November 2009
Alltel Wireless January 2006 - December 2006
Alltel Wireless May 2005 - December 2005
Alltel Wireless October 2001 - April 2005
Alltel Wireless June 2000 - September 2001
Alltel Wireless June 1998 - May 2000
Skills
Retail, Customer Service, Sales, Customer Satisfaction, Inventory Management, Retail Sales, Loss Prevention, Marketing, Performance Management, Customer Support, Microsoft Office, Human Resources, Executive Management, Finance, Research
Education
Missouri State University 1993 — 1997
Bachelor of Science, Marketing and Sales Management, Sales and Management
Missouri State University 1993 — 1997
Marketing/Sales Management, Business, Management, Marketing, and Related Support Services
Verizon Wireless August 1999 - Present
Springfield Cardinals December 2009 - September 2010
Verizon Wireless January 2009 - November 2009
Alltel July 2008 - November 2009
Verizon Wireless (formerly Alltel Communications) July 2008 - November 2009
Alltel Wireless August 2002 - July 2008
Alltel Wireless August 1999 - August 2002
Cox South Hospital January 1999 - March 2000
Skills
Retail Sales, Sales Management, Sales, Customer Satisfaction, Marketing, Sales Process, Direct Sales, New Business Development, Management, Customer Service, Account Management, Sales Operations, Small Business, Managed Services, Social Media Marketing, Program Management, Business Development, Sales Presentations, Strategy, Wireless, Customer Retention, Solution Selling, Telecommunications, Time Management, Cellular Communications, Retail, Selling, Cold Calling
Education
Missouri State University 1994 — 1999
Bachelors of Science, Biology
Missouri State University 1994 — 1999
Bachelor's, Biology, General
High School DiplomaHillcrest High School 1990 — 1994
Bachelor of Science Degree, Biology; Premedical and Biomedical Science
National District Attorneys Association October 2014 - Present
Accenture Federal Services April 2004 - 2013
New Era Title & Settlement, LLC July 2005 - March 2006
Alltel Wireless January 2001 - March 2003
Skills
Microsoft Office, Outlook, Microsoft Excel, Customer Service, Receptions, Telephone Skills, Reservation, Administrative..., Internet, Microsoft Word, PowerPoint, Access, Process Improvement, Program Management, SharePoint, Human Resources, Time Management, Management, Editing, Data Analysis, Administrative..., Training
Education
Northern Virginia Community College 2007 — 2014
Associate's degree, Business Administration and Management, General
Southwest Power Pool May 2012 - Present
Verizon Wireless July 2010 - August 2011
Alltel Wireless March 2008 - June 2010
Alltel Wireless December 2004 - March 2008
Alltel Information Services November 2001 - November 2004
Deloitte & Touche March 1997 - June 2000
American Embassy, Ankara-Turkey 1994 - 1997
Skills
Business Development, Corporate Finance, Finance, Capital Markets, Strategic Financial..., Accounting, Budgets, Economics
Education
University of Arkansas at Little Rock 1997 — 1999
MBA, 4.0
Middle East Technical University 1988 — 2002
B. Sc., Management
TED Ankara Koleji, Ankara - Turkey 1977 — 1988
Verizon Wireless April 2009 - February 2013
Alltel Wireless July 2005 - April 2009
Vanguard September 2003 - May 2005
Honda Cars of Monroe July 2003 - September 2003
Sprint November 2002 - July 2003
Sun Life Financial April 2001 - October 2002
Cingular 1998 - 2001
Boston Communications Group June 1997 - September 1999
Skills
Circle of Success..., Training, Call Centers, Sales Operations, Sales, Marketing, Human Resources, Customer Service, Analysis, Employee Benefits, Copywriting, Policy, Real Estate, Customer Retention, Customer Satisfaction, Direct Sales
Education
Recording Connection 2012 — 2012
Northeastern University 1991 — 1995
Worked toward Bachelor of Science Degree, Psychology/Minor in African American Studies
Verizon Wireless Business Sales Manager-Central NCVerizon WirelessJanuary 2009 - Present
Alltel Wireless July 2005 - January 2009
Alltel Wireless March 2002 - July 2005
Alltel Wireless September 1998 - March 2002
Education
North Carolina State University 1990 — 1994
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Pennington County Equalization April 2015 - Present
AT&T Mobility 2012 - 2014
AT&T Mobility 2009 - 2012
Alltel Wireless 2008 - 2009
Alltel Wireless Cellular One-Western Wireless 2000 - 2009
UPS 1990 - 2000
Phones To Go (Authorized Dealer) 1995 - 1999
Skills
Direct Sales, Solution Selling, Quotas, Telecommunications, Wireless, Account Management, Sales Management, Sales Process, Sales Operations, Cold Calling, Managed Services, Customer Retention, Long Distance, Sales, Channel, B2B, Customer Satisfaction, M2M
Education
National American University 1993 — 1995
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services, magna cum luade graduate
South Dakota School of Mines and Technology
Universal Consulting Services August 2011 - Present
Telos Corporation November 2009 - July 2011
PRISM July 2005 - November 2009
Bank of America February 2001 - June 2005
Alltel Wireless October 1998 - February 2001
Skills
Windows 7, Windows Server, System Administration, BMC Remedy, Data Center, Databases, Help Desk Support, Microsoft Office, SharePoint, Software Documentation
Education
Norfolk State University 1996 — 2000
Interdisciplinary Studies
Mercy May 2014 - Present
Sisters of Mercy Health System December 2011 - Present
Verizon Wireless January 2009 - January 2010
Alltel Communications April 2007 - January 2009
Alltel Wireless 2007 - 2008
Alltel Communications January 2005 - April 2007
Alltel Communications January 1997 - January 2005
Skills
Call Center, Telecommunications, Team Building, Coaching, Process Improvement, Customer Experience, Customer Satisfaction, Change Management, Business Analysis, People Skills, Call Centers, Solution Selling, Wireless, Sales Operations, Management, Training, Sales, Strategic Planning, Quality Assurance
Education
Missouri State University 1983 — 1987
BS, Communications/Public Relations
Blue Edge RPO April 2014 - Present
Agile•1 July 2011 - November 2013
Hewlett-Packard (formerly EDS, an HP Company) March 2008 - July 2009
Hewlett-Packard (formerly EDS, an HP Company) January 2007 - March 2008
Hillwood October 2006 - January 2007
Superior Search & Staffing May 2006 - October 2006
Sonic Industries January 2001 - November 2005
Sonic Industries June 1998 - January 2001
Alltel Wireless January 1992 - December 1997
Skills
Executive Reporting, Executive Support, Data Analysis, Database Administration, Supply Chain Operations, Contract Labor..., Food Safety, Quality Assurance, Creating, developing &..., ADP Payroll, Benefits Administration, Lessons in Leadership –..., Professional Business..., Women’s Management..., Presentation Skills..., Selection Interviewing..., Gyrus Systems, Inc. –..., ServSafe Certification, Customer Service, Leadership, Management, Recruiting, Strategy, Project Management, Team Building, Training, Budgets, Human Resources, Process Improvement
Education
University of Arkansas at Little Rock 1994 — 1995
Business - General Studies
Graham's School of Real Estate, Oklahoma City, OK
Real Estate license
OSU Tech, Oklahoma City, OK
Business courses
Oklahoma City Community College
Business courses
aap3 July 2015 - Present
Continental Resources March 2013 - June 2015
EQC Southeast November 2012 - March 2013
Triangle BioSystems International September 2012 - November 2012
Mintec March 2012 - June 2012
Coda Octopus Colmek 2010 - April 2012
DTN 2009 - 2010
Vaisala Oyj 2004 - 2009
Nextel 2003 - 2004
Alltel Wireless 2002 - 2003
Skills
Sales Management, Customer Relations, Negotiation, Telecommunications, Customer Support, Business Development, Customer Service, Sales, Recruiting, Management, Salesforce.com, Sales Process, Direct Sales, Account Management
Education
New Mexico State University
Advanced Certification, Microcomputer Applications
West Virginia University
Bachelor of Arts (B.A.)
Western Nebraska Community College December 2014 - Present
Vistabeam July 2008 - November 2014
Alltel Wireless October 2006 - July 2008
Presto-X-Company December 2004 - October 2006
Schwan's Consumer Brands October 2001 - December 2004
Candy Bouquet #644 February 2000 - May 2003
Sherwin-Williams Paints May 1992 - February 2000
Skills
Management, Technical Support, Sales, Customer Support, Customer Experience, Call Centers, Customer Retention, Customer Satisfaction, CRM, Team Management, Team Leadership, Customer Service..., Call Center, Training, Blogging, Retail, Inventory Management
Education
Montana State University-Bozeman 1988 — 1992
Bachelor of Business Administration (BBA), Marketing
NTELOS March 2014 - Present
NTELOS September 2012 - Present
Capital City Auto Auction March 2008 - August 2012
ALLTEL Wireless January 2001 - March 2008
ALLTEL Wireless August 2005 - August 2007
ALLTEL Wireless July 2002 - January 2004
Skills
Inventory Management, Customer Service, Purchasing, New Business Development, Microsoft Excel, Microsoft Office, Customer Satisfaction, Customer Retention, PowerPoint, Microsoft Word, Call Center, Public Speaking, Sales Management, Sales Process, Sales Operations, Sales, Account Management, Direct Sales, Customer Experience, Retail, Management
Education
Mountain State University 2007 — 2011
BSOL, Business
First Fidelity Bank May 2015 - Present
Bank of America December 2012 - May 2015
JPMorgan Chase September 2011 - December 2012
AT&T Mobility June 2009 - May 2011
US Army July 2005 - April 2011
Alltel Wireless June 2007 - June 2009
United States Air Force October 2000 - January 2003
Skills
Loans, Banking, Credit, Mortgage Lending, Retail Banking, Cross Selling, Consumer Lending, Mortgage Banking, Loan Origination, Commercial Banking, Small Business Lending, Commercial Lending, Auto Detailing, Lines Of Credit, Refinance, Home Equity Loans, Home Equity, Sales Management, Operations Management, Leadership
Education
University of Phoenix 2015 — 2016
Master of Science (M.S.), Criminal Justice & Security with a concentration in Global Homeland Security, 3.67
Moore High School
High School Diploma
Oklahoma State University
State of Oklahoma Notary Public Commission
University of Phoenix
Associate of Arts, Psychology
University of Phoenix
Bachelor of Science (B.S.), Criminal Justice Administration with a concentration in Security
Napa Genuine Auto Parts October 2014 - Present
ITT Technical Institute January 2014 - October 2014
UniFirst Corporation January 2013 - January 2014
Werner Enterprises January 2012 - November 2012
Courtland Associates December 2005 - December 2011
Alltel Wireless August 1997 - October 2005
Skills
Retail, Inventory Management, Logistics, Sales, Supply Chain Management, New Business Development, Supply Chain, Inventory Control, Wireless, Transportation, Microsoft Office, Merchandising, Direct Sales, Team Leadership, B2B, Trucking, Freight, Customer Service, LTL, 3PL, Customer Retention, Transportation..., Logistics Management, Dispatching, Supply Chain Consulting, Truckload, Freight Forwarding, Fleet Management, Reverse Logistics, Supply Chain..., Outside Sales, Sales Process, Sales Management, Sales Presentations, AS400 system, Supply Chain Operations, Microsoft Excel, Profit, PowerPoint, FTL, Microsoft Word, Route Planning, Account Management, Qualifying Prospects, Building Relationships, Cold Calling, Management, Sales Operations, Team Building, Customer Satisfaction
Education
Missouri State University 2005 — 2011
Bachelor of Science, Logistics
Missouri State University 2005 — 2011
Bachelor of Science (BS), Logistics, Materials, and Supply Chain Management
YP Marketing Solutions September 2009 - Present
PDC Pages October 2008 - September 2009
Southgroup Realty April 2007 - June 2008
Keller Williams Realty, Inc. May 2006 - April 2007
Alltel Wireless December 1999 - June 2005
Skills
Marketing, Marketing Strategy, Sales, Sales Operations, Advertising, Online Advertising, Cold Calling, Negotiation, Customer Service, Account Management, New Business Development, Salesforce.com, B2B, Online Marketing, Social Media Marketing, Lead Generation, Sales Presentations, Direct Sales, SEM, Sales Process, Direct Marketing, Contract Negotiation
Education
JY Monk Real Estate School 2005 — 2005
Real Estate License, Real Estate
North Carolina Agricultural and Technical State University 1995 — 1999
Bachelor's degree, Marketing/Marketing Management, General
Daiichi Sankyo, Inc. May 2013 - Present
Liberty Mutual Insurance January 2012 - May 2013
Alltel Wireless May 2011 - December 2011
Alltel Wireless March 2010 - May 2011
The Meeting Place on Market April 2003 - August 2009
Skills
Microsoft Office, Microsoft Excel, Project Management, Strategic Planning, PowerPoint, Research, Life Insurance, Property & Casualty..., Fixed Annuities, Sales Management, Retail Sales, Outside Sales, Sales, Restaurant Management, Marketing, Biology
Education
Ohio Northern University 2003 — 2009
Bachelor of Science (B.S.), Biology/Biological Sciences, General
GC Financial Solutions, LLC. March 2011 - Present
Behavioral Health Services 2005 - 2007
Secured Healthcare Systems 2003 - 2006
Alltel Wireless 2001 - 2003
WQPW The Mix-Broadcasting Systems 1996 - 1999
Skills
Management, Leadership, Sales, Marketing, Social Media, Research, Strategic Planning, Customer Service, Project Management, Budgets, Marketing Strategy, Financial Analysis, Banking, Public Relations
Education
Wiregrass Georgia Technical College 2000 — 2002
Marketing Management, Business Administration and Management, General
Moultrie Technical College 1994 — 1996
Associate of Science (A.S.), Nursing
HCR ManorCare March 2010 - Present
Internet Payment Exchange, Inc. (IPayX) October 2006 - March 2010
Alltel Wireless January 2004 - October 2006
Skills
ASP.NET, MVC, HTML, Web Applications, OOP, Microsoft SQL Server, JavaScript, C#, Active Directory, MySQL, Windows, Visio, PHP, IIS, CSS, XML, Web Development, Visual Studio, Linux, BizTalk, Integration, Healthcare, Business Analysis, T-SQL, SQL
Education
Monroe County Community College 2000 — 2003
Computer Science
Cowell for Treasurer 2016 June 2015 - Present
NC State Treasurer December 2012 - Present
UNC- Chapel Hill School of Government January 2010 - December 2012
University of North Carolina January 2008 - December 2009
University of North Carolina December 2005 - December 2007
Chapin Hall Center for Children - University of Chicago August 2002 - November 2005
Alltel Wireless 1999 - 2000
Skills
Program Evaluation, Policy Analysis, Public Policy, Grant Writing, Economic Development, Higher Education, Program Development, Community Development, Community Outreach, SPSS, Research, Non-profits, Data Analysis, Policy, Fundraising, Economics, Teaching, Public Speaking, Strategic Communications, Editing
Education
University of North Carolina at Chapel Hill 2004 — 2012
PhD (ABD), Political Science
North Carolina State University 2000 — 2002
Master's, Public Administration
University of Oklahoma 1995 — 1999
Bachelor of Arts (B.A.), Public Administration
The Office Technology Group June 2015 - August 2015
EarthLink September 2010 - June 2015
West Business Services February 2007 - December 2009
West Business Services August 2006 - February 2007
West Business Services May 2005 - August 2006
Alltel Wireless June 2003 - April 2005
RadioShack August 2001 - June 2003
RadioShack April 1999 - August 2001
Dunham's Sports September 1997 - August 1999
Skills
Account Management, Sales, Cold Calling, Managed Services, Customer Satisfaction, Management, Wireless, Customer Retention, Sales Management, Telecommunications, Business Development, Sales Process, Direct Sales, Solution Selling, Leadership, VoIP, Retail, Training, Marketing, Customer Service
Education
Big Bay de Noc 1981 — 1993
High School, General Studies
Fox Valley Technical College
In Progress, Business and Marketing
Northern Michigan University
Life and Specialty Ventures, LLC January 2011 - Present
USAble Life January 2009 - December 2010
Clark Consulting and Training, Inc. August 2008 - January 2009
Edge Training Systems, Inc. July 2006 - January 2009
Red Pepper Consulting January 2002 - January 2009
Alltel February 1998 - December 2001
Alltel March 1996 - February 1998
Alltel Wireless October 1994 - March 1996
Professional Education Systems Inc June 1994 - September 1994
Skills
Coaching, Writing, Editing, Performance Consulting, Media Production, Presenting, Speaking, Leadership, Organizational..., Strategic Planning, Learning Management..., Collaborative Learning, Team Building, Public Speaking, Leadership Development, Corporate Communications, Workshop Facilitation, Training, Needs Analysis, Captivate, Staff Development, Performance Management, Project Management, Human Resources, Instructor-led Training, Management, Blended Learning, Employee Training, Change Management, Instructional Design, Analysis, Performance Improvement, Talent Management, E-Learning, Adult Education, Employee Engagement, Strategy, Team Leadership, Organizational..., Consulting, Onboarding, Program Management, Succession Planning, Training Delivery, Training, Mentoring
Education
San Diego State University-California State University 2001 — 2005
Master of Arts (M.A.), Educational Technology
Northwestern University 1990 — 1994
Bachelor of Science (B.S.), Communications
G&K Services July 2015 - Present
H&R Block February 2015 - April 2015
Home Telecom June 2009 - April 2014
SunCom Wireless 2001 - 2002
Alltel Wireless October 1994 - May 2001
Skills
Customer Retention, Sales, Sales Operations, Training, Sales Management, Retail, Leadership, Account Management, Direct Sales, Customer Service, Sales Process, Cold Calling, Customer Satisfaction, Telecommunications, Real Estate, Customer Experience, Negotiation, Wireless, Inventory Management, New Business Development, Management, Team Building
Education
Northern Virginia Community College 1988 — 1991
Associate in Science, Business
Trident Technical College
Medical coding, Medical
Verizon Wireless March 2014 - Present
Verizon Wireless December 2008 - March 2014
Alltel Wireless November 2007 - December 2008
Alltel Wireless November 2006 - November 2007
US Air Force November 1998 - November 2006
Verizon July 1997 - November 1998
Education
Oklahoma State University 1999 — 2001
M.S., Telecommunications
Rutgers University-New Brunswick 1993 — 1997
B.S., Mechanical Engineering
Pingry School 1989 — 1993
Alltel Wireless Ops ManagerWireless Time LLCMarch 2006 - Present
Skills
Account Management, Customer Satisfaction, Operations Management, Team Building, Sales Operations, Direct Sales, Sales Management, New Business Development, Telecommunications, Sales, Customer Retention, Strategic Planning, Team Leadership
Education
North Lake College 2014 — 2017
Associate's degree, Business Administration and Management, General
Texas Southern University
General Activities
Assurance June 2013 - Present
U.S. Cellular September 2008 - May 2013
Alltel Wireless September 2007 - May 2008
Discovery Center of Springfield June 2006 - August 2006
Rockwood School District June 2002 - August 2005
Skills
Account Management, Customer Service, Solution Selling, Sales Process, Employee Benefits, Health Insurance, Event Planning, Customer Satisfaction, Written & Oral..., Team Leadership, Team Building, Customer Retention, Wireless, Troubleshooting, Telecommunications, Marketing, Promotions, Mentoring
Education
Missouri State University 2003 — 2007
Bachelor of Science (B.S.), Communication and Media Studies, 3.27 GPA
Medco Medical Supply June 2012 - Present
Easter of Louisiana August 2008 - June 2012
Alltel Wireless April 2007 - August 2008
Skills
sales and marketing, Software Documentation, Project Management, Microsoft Word, Conflict Resolution, Event Planning, PowerPoint, Technical Support, Nonprofits, Process Improvement, Sales, Customer Retention, Time Management, Leadership Development, Fundraising, Windows, Strategic Planning, Account Management, Customer Experience
Education
Northwestern State University 2004 — 2007
Bachelor's of Science, Psychology
Southeastern Louisiana University
Triage Staffing March 2015 - Present
Verizon Wireless October 2008 - March 2015
Alltel Wireless September 2005 - April 2008
Victory Christian Center January 2002 - January 2005
Skills
Sales, Customer Service, Account Management, Sales Operations, Public Speaking, Recruiting, Customer Satisfaction, Customer Retention, Sales Management, Direct Sales, Teaching, Cold Calling, Strategic Planning, Ministry Leadership, Music Ministry, Youth Ministry, Student Ministry, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Budgets, Management, Leadership, Team Building, Team Leadership, Training, Social Networking, Time Management, Prison Ministry
Education
Oral Roberts University 1996 — 2000
B.A. Organizational/Interpersonal Communication
Great Falls High School 1992 — 1996
College Prep
Curacao August 2015 - Present
Farmers Insurance February 2014 - Present
Samsung Electronics March 2014 - January 2015
TMX Finance 2012 - 2014
S & M Wireless Inc dba Cricket August 2011 - December 2012
Burlington Coat Factory January 2011 - February 2012
Alltel Wireless February 2005 - June 2008
Skills
Customer Service, Marketing, Sales Management, Direct Sales, Team Building, Strategic Planning, Sales, Account Management, Contract Negotiation, Insurance, Leadership, Management, Negotiation, New Business Development, Small Business, Training
Education
Northern Virginia Community College
Pima Community College
Turning Leaf Solutions, Inc. June 2010 - Present
Alltel Wireless February 2004 - April 2006
Alltel Wireless March 2002 - February 2004
Skills
Copywriting, Human Resources, Recruiting, Talent Acquisition, Microsoft Office, Microsoft Excel, Customer Service, Employee Relations, Employee Benefits, Training, Interviews, New Hire Orientations, Deferred Compensation, FMLA, HRIS, Performance Management
Education
North Carolina State University 1991 — 1995
Bachelor of Science (BS), Social Work
Verizon Enterprise Solutions April 2015 - Present
Verizon Enterprise Solutions January 2015 - Present
Verizon June 2010 - December 2014
Verizon Enterprise Solutions June 2004 - June 2010
Presidio January 2002 - June 2004
Alltel Wireless January 2000 - January 2002
Bell Atlanticom/Bell Atlantic Meridian Systems/Wiltel May 1986 - December 1999
Skills
Unified Communications, IP, Cloud Computing, Telecommunications, Engineering, Call Centers, Technical Support, Training, Software Installation, Sales, Integration, VoIP, Troubleshooting, Wireless, Cisco Technologies
Education
Old Dominion University 1976 — 1980
Pro Cellular Wireless Communication, Inc. October 2011 - Present
AT&T Mobility August 2008 - October 2011
Alltel Wireless January 2004 - October 2004
Skills
Sales, Sales Management, Direct Sales, Sales Operations, Wireless, Team Leadership, Customer Satisfaction, Management, Sales Process, Customer Experience, Team Building
Education
Northern State University 1999 — 2003
Bachelor of Science (BS), Management/Marketing
Windstream Communications November 2011 - Present
Windstream Communications October 2009 - October 2011
Windstream Communications September 2007 - September 2009
Alltel Wireless 2003 - 2006
LC Staffing January 2002 - January 2003
Montana State University August 2000 - July 2002
Superior Federal Bank April 1996 - August 1999
Skills
Mergers, Employment Law, Employee Relations, Performance Management, Immigration Law, EEOC, Talent Acquisition, Workforce Planning, Labor Relations, Management, Talent Management, Corporate Law, Leadership, PeopleSoft, Temporary Placement, Cross-functional Team..., Human Resources, Training, Personnel Management, Mergers & Acquisitions, New Hire Orientations, FMLA, Succession Planning, Employee Benefits, Onboarding, Hiring, Deferred Compensation, Call Centers, Recruiting, Legal Research, Policy, Employee Engagement, Employee Handbooks, Performance Appraisal, Benefits Administration, Applicant Tracking..., HRIS
Education
Montana State University-Bozeman
M.S., Industrial/Organizational Psychology
University of Arkansas at Little Rock
B.S., Psychology
University of Arkansas at Little Rock, William H. Bowen School of Law
J.D., Law
Webster University
M.B.A.
PeopleFluent April 2014 - Present
Peoplefluent June 2007 - March 2014
Peopleclick June 2001 - June 2007
Alltel Wireless 1994 - 2000
Skills
Salesforce.com, Sales Support, Proposal Writing, RFP, Sales Operations, Analytics, Data Analysis, Market Research, PowerPoint, SaaS, Microsoft Excel, Business Development, Sales Process, Enterprise Software, Business Strategy, CRM, Sales, Business Analysis, Vendor Management, Professional Services, Excel, DemandTools, Apex Data Loader, Hoovers, Salesforce.com reporting, Salesforce.com..., Salesforce.com System..., Crystal Reports, Business Process, Management, Account Management
Education
North Carolina State University - College of Management 1990 — 1993
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
UNC Greensboro
Verizon Wireless June 2015 - Present
Verizon Wireless August 2011 - Present
Alltel Wireless October 2005 - August 2011
Skills
Telecommunications, Call Centers, Wireless, Leadership, Technical Support, Customer Service, Mobile Devices, Team Leadership, Customer Experience, Troubleshooting, Customer Satisfaction, Sales, Customer Retention, Microsoft Office, VoIP, Project Management
Education
Northern Arizona University 1996 — 2000
Business Management, Criminal Justice
Verizon Wireless April 2009 - February 2013
Alltel February 2008 - March 2009
Alltel Wireless 2006 - 2008
Skills
Wireless, Telecommunications, Cellular Communications, M2M, 4G, Quotas, CDMA, Account Management, Solution Selling, Sales Process, Sales Presentations, Direct Sales
Education
Northern Virginia Community College 1996 — 1999
Verizon Wireless 2009 - Present
Alltel Wireless January 1996 - May 2010
Acxiom 1993 - 1996
USPS January 1990 - December 1992
Anchor Computer January 1989 - January 1990
Skills
Data Warehousing, Programming, Databases, Telecommunications, Vendor Management, Requirements Analysis, Integration, Contract Negotiations, IT Management, Process Improvement, SQL, Team Leadership, MS Project, Project Planning, IT Strategy, Problem Solving, Business Analysis, Leadership, SDLC, Visio, Software Documentation, Software Development, Unix, Cloud Computing, Contract Negotiation, Solution Architecture, Business Intelligence, Project Management, Cross-functional Team..., Disaster Recovery, CRM, Testing, Software Project..., Requirements Gathering, Enterprise Architecture, Management, Wireless, Troubleshooting, Program Management, Oracle, Business Process, Product Management, Agile Methodologies, Strategic Planning, PL/SQL, Enterprise Software, Analysis
Education
Six Sigma.us 2008 — 2009
Certificate, Six Sigma Black Belt, Six Sigma Methodology
BMG University Online 2008 — 2008
Certificate, Six Sigma Yellow Belt
The George Washington University 2007 — 2007
Certificate, Project Management Training
Grumman Data Systems Institute 1987 — 1987
Technical Degree, Computer Science
Nassau Community College 1984 — 1986
Navigator Holdings November 2008 - Present
M5 Systems December 2005 - October 2008
KMC Telecom, Inc. March 2000 - December 2005
Bellsouth Corporation March 1996 - March 2000
Alltel Wireless February 1991 - March 1996
Skills
Corporate Finance, Mergers, Financial Reporting, Financial Analysis, Mergers & Acquisitions, Financial Modeling, Private Equity, Due Diligence, Internal Controls, Accounting, Auditing, Strategic Financial..., Cash Management, Financial Accounting, Start-ups, Analysis, Budgets, Accounts Receivable, Cash Flow, Accounts Payable, Equities, Credit, SEC filings, Revenue Recognition, GAAP, Strategic Planning, ERP, Leadership, Contract Negotiation, Cash Flow Forecasting, Working Capital..., Financial Statements, Valuation, Restructuring, Acquisition Integration, External Audit, Financial Forecasting, CPA, IPO, Sarbanes-Oxley Act, Investor Relations, Financial Structuring, Project Management, Forecasting, Finance, Cost Accounting
Education
Northwestern University - Kellogg School of Management
University of Arkansas at Fayetteville
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Sprint April 2013 - November 2014
Samsung Telecommunications America May 2009 - August 2011
Motorola November 2004 - January 2009
Alltel Wireless 1998 - 2005
Alltel 1995 - 1998
Skills
CDMA, Wireless, EVDO, LTE, 4G, Handsets, Cellular Communications, Product Management, Technical Account..., Customer Oriented, Mobile Communications, Account Management, Mobile Technology, RF, Testing, Mobile Devices, Wireless Networking, Telecommunications, WiMAX, 3G, 3GPP, WiFi, SIP
Education
North Carolina State University
Bachelor of Science, Electrical Engineering
Catholic Health Initiatives April 2014 - Present
Estergard Cattle Co February 2012 - Present
OneBeacon Insurance April 2013 - April 2014
Liberty Mutual Insurance December 2012 - April 2013
Zurich Financial Services January 2006 - September 2012
Zurich Financial Services February 2001 - December 2005
Zurich Financial Services July 1999 - February 2001
Alltel Wireless August 1998 - July 1999
Alegent Health August 1997 - August 1998
Skills
Claim, Insurance, Liability, Litigation Management, Professional Liability, Litigation, Personal Injury, Public Liability, Leadership, Management, Program Management, Property & Casualty..., Claims Management, Underwriting, Claim Investigation, Mediation, Legal Liability, Reinsurance
Education
University of Nebraska College of Medicine 1996 — 1997
Medicine
University of Nebraska at Kearney 1993 — 1996
B.S., Chemisty
Nebraska Wesleyan University 1992 — 1993
Chemistry
NISA Investment Advisors, L.L.C. October 2013 - Present
Expressability March 2009 - May 2014
TelData Enterprises LLC January 2009 - May 2014
AT&T July 2002 - December 2008
MCI Worldcom May 1997 - July 2002
Alltel Wireless January 1992 - April 1997
Skills
VoIP, Solution Selling, Telecommunications, Managed Services, Business Process..., Software Deployment, Software Licensing, Symantec Security, Workflow Applications, Altiris
Education
Missouri State University
University of Missouri-Columbia
Verizon Wireless November 2010 - Present
Verizon Wireless 2003 - Present
ALLTEL June 2003 - January 2009
Alltel Communications 2003 - January 2009
Alltel Wireless 2003 - January 2009
Skills
Solaris, Ethernet, Shell Scripting, Linux, Unix, Java, Web Services, Weblogic, Unix Shell Scripting, PL/SQL, Java Enterprise Edition, SOA
Education
Oklahoma State University 1999 — 2001
MS, Telecommunications
Washington Universety 1992 — 1998
BS, Electrical Engineering
University of Missouri-Rolla 1984 — 1988
Coursera
Oklahoma State University October 2010 - April 2013
Alltel Wireless November 2004 - February 2009
Skills
Help Desk Support, Wireless, Active Directory, Microsoft Office, Networking, Windows Server, Microsoft Exchange, Access, Troubleshooting, Wireless Networking, XP, Servers, Telecommunications, Customer Service, Technical Support, Operating Systems, Laptops, Computer Hardware, Hardware, Software Installation, System Administration, VPN, Windows 7
Education
Oklahoma State University
Hospital August 2012 - Present
JPMorgan Chase March 2010 - August 2012
Clinical Analyst July 2006 - March 2010
Schaller Anderson December 2005 - June 2006
Alltel Wireless November 2003 - December 2005
Take Charge America June 2003 - October 2003
Blue Cross Blue Shield of KC June 1998 - May 2003
Alliance Data Center October 1996 - May 1998
Skills
HIPAA, Compliance, Insurance, Outlook, Healthcare, Project Coordination, Health Insurance, Business Correspondence, Correspondent Banking, Claims, Medicare, Medicaid, Appeals, Administration, Business Management, Customer Relations, Documentation, Internal Audit, System Testing, Teaching, Instructing, Online Communications, PowerPoint, Microsoft Office, Change Management, Program Management, Software Documentation, Process Scheduler, Quality Assurance, Training, SharePoint, EHR, Healthcare Information..., PMP, Hospitals, Team Building, Project Management, Consulting, Troubleshooting, Management
Education
Northern Arizona University 2010 — 2012
Master's, Project Management Administration
University of Phoenix 2007 — 2009
Bachelor of Science, Health Administration
Penn Valley Community College 1992 — 1997
Associates, Arts (Communications)
EMC² December 2012 - Present
Cintas June 2012 - December 2012
Cintas September 2010 - May 2012
Cintas August 2006 - September 2010
Cintas April 2005 - August 2006
Cintas June 2004 - April 2005
Cintas February 2004 - June 2004
Alltel Wireless 2000 - 2003
Skills
Strategic Partnerships, Strategic Consulting, Value Based Selling, Sales Presentations, Leadership, Selling, New Business Development, Sales Process, Sales Management, B2B, Income Statement, Contract Negotiation, Sales Operations, P&L Management, Customer Retention, Sales, Strategy, Management, Training, Cloud Computing, Cold Calling, Information Technology, EMC Storage, Enterprise Storage, Backup Solutions, Consultative Selling, Value-based selling, Leadership Training &..., Leadership communication, Strong business acumen, Lateral Leadership, CRM, Recruiting, Marketing, Direct Sales, Salesforce.com, Networking, Account Management, P&L, Selling Skills, Qualifying Prospects, Strong Business Acumen
Education
Ottawa University 1997 — 1998
UALR/UAMS Cheif Information OfficerJust OutSourceJanuary 2007 - September 2010
Alltel Wireless May 2005 - September 2008
Eonic Enterprises June 2002 - April 2005
Education
University of Arkansas at Little Rock 2008 — 2012
PhD, Bioinformatics
University of Arkansas at Little Rock 2008 — 2010
MS, Bioinformatics
Morehouse College 1998 — 2002
BS, Computer Science
Alltel Communications / Business Sales April 2003 - Present
Alltel Communications January 1990 - Present
Alltel Communications January 1989 - Present
Alltel Wireless June 1988 - Present
Beneco Benefit Consultants January 1996 - April 2003
Thompson Financial Group, Inc March 1988 - April 2003
Wireless Technology, Inc January 1994 - January 1996
Alltel Communications of the Carolinas, Inc January 1992 - January 1994
Stephen Gould Corporation January 1985 - January 1989
American Fitness Athletic Club January 1982 - January 1985
Education
Mingle Institute, North Carolina Real Estate
North Carolina State University 1976 — 1981
BS, Business Management & Economics
North Carolina State University
BA Degree; BA, Business Management; Economics
North Carolina & South Carolina Department of Insurance
Verizon Wireless June 2011 - Present
Alltel Wireless June 2010 - June 2011
Alltel February 2007 - June 2010
Skills
Visio, Telecommunications, Vendor Management, Retail, VoIP, Wireless, Integration, SDLC, BMC Remedy, Management, Disaster Recovery, Troubleshooting
Education
Northwestern State University 1998 — 2002
Computer Information Systems
Verizon Wireless November 2013 - Present
Verizon Wireless January 2009 - October 2013
Alltel Wireless January 2005 - January 2009
Alltel Wireless October 2003 - January 2005
Alltel Wireless March 2001 - October 2003
Alltel Wireless February 2000 - March 2001
Alltel Wireless March 1999 - February 2000
Alltel Wireless August 1998 - March 1999
Alltel Wireless August 1997 - August 1998
Skills
Solution Selling, Direct Sales, Telecommunications, Wireless
Education
Nash Community College 1994 — 1996
Associate's Degree
Alltel January 2008 - Present
Alltel Wireless 2008 - Present
Verizon Wireless 2008 - Present
Alltel May 2006 - December 2007
Education
Northwestern State University 2000 — 2004
Masters, Music Education
Verizon Wireless 2009 - Present
Alltel February 2006 - 2009
Alltel Communications 2005 - 2009
Alltel Wireless 2005 - 2009
Alltel Wireless February 2004 - February 2006
Skills
Wireless, Call Center, Telecommunications, Customer Experience, Customer Retention, Vendor Management, Customer Satisfaction, Cellular Communications, CDMA, EVDO, Process Improvement, M2M, Call Centers, Strategic Planning, Strategic Partnerships, Management, Strategy, Sales Process, Project Management, Leadership, Analysis, Business Strategy, Retail, Marketing
Education
Ohio University 1993 — 1997
BBA, Business Administration
Verizon Wireless 2009 - Present
Alltel Wireless 2002 - Present
Alltel Wireless May 2005 - October 2007
Education
Missouri State University 2000 — 2004
Marketing, Management
Downs Dental Care December 2012 - Present
Kraft Foods April 2006 - April 2012
Alltel Wireless August 2005 - May 2006
Alltel Wireless March 2001 - July 2005
Hilton Worldwide 1996 - 1996
Skills
Sales Presentations, Direct Sales, Sales, Forecasting, Sales Management, Account Management, Sales Operations, Retail
Education
Old Dominion University 1993 — 1996
Bachelor of Science (B.S.)
verizon wireless November 2005 - Present
verizon Wireless November 2005 - Present
Alltel Wireless 2005 - Present
ARC Consulting November 2003 - October 2005
Education
New York University 1988 — 1991
BS, MIS/CIS
Alltel Wireless August 2006 - January 2010
Alltel Wireless May 2001 - October 2005
MAC Cosmetics 2000 - 2001
Victorias Secret Stores 1998 - 2000
Nordstrom March 1996 - May 1998
Skills
Customer Satisfaction, Telecommunications, Sales, Customer Service, Wireless, Retail, Customer Retention, Customer Experience, Sales Operations, Sales Process, Solution Selling, Mobile Devices, Cellular Communications
Education
Ottawa University 2000 — 2003
Bachelor's, Human Resources and Business Management
Verizon Wireless January 2009 - Present
Alltel Wireless September 2006 - January 2009
Alltel Wireless July 2004 - September 2006
Alltel Wireless July 2000 - July 2004
Skills
Customer Retention, Sales Operations
Education
New Mexico State University 2000 — 2004
Bachelor, Business Administration
New Mexico State University
Associate, Business Administration
Liberty Tax Service April 2014 - Present
Liberty Tax Service December 2013 - April 2014
Lighthouse Management Group June 2013 - December 2013
Everest College March 2012 - June 2013
VSA Resorts November 2010 - March 2012
Lighthouse Management Group, LLC January 2010 - December 2010
NTELOS July 2006 - December 2009
East Coast Communications January 2005 - March 2006
Alltel Wireless July 2001 - April 2004
Alltel Wireless April 1999 - July 2001
Skills
Sales Management, Marketing Strategy, Operations Management, Public Relations, Telecommunications, Leadership, Training, Human Resources, Fundraising, Sales, Management, Marketing, Retail, Coaching, Sales Process, Cross-functional Team..., Team Building, Contract Negotiation, Strategy, Leadership Development, Account Management, Customer Retention, Business Development, Small Business, Direct Sales, Start-ups, Networking, B2B, Selling, Strategic Partnerships, Team Leadership, Customer Satisfaction, Sales Operations, New Business Development, Wireless, Strategic Planning, Cold Calling, Business Planning, Call Centers, Solution Selling, Recruiting, Lead Generation, Salesforce.com, Customer Experience, Entrepreneurship
Education
The College of William and Mary - The Mason School of Business 1998 — 1999
Masters, Business Administration
University of Virginia -- Wise 1976 — 1979
BS, Business Administration
Old Dominion University 1974 — 1976
Business Administration
Windstream Communications December 2011 - Present
Windstream Communications January 2006 - December 2011
Alltel Wireless 2000 - 2006
Alltel September 1998 - April 2000
Skills
Employee Relations, Performance Management, Onboarding, Human Resources, Employee Engagement, Benefits Administration, Recruiting, FMLA, HRIS, Talent Acquisition, Call Center, Training, Employee Benefits, Call Centers, New Hire Orientations, Personnel Management, Management
Education
North Carolina Agricultural and Technical State University
Bachelor of Science, Marketing
Bank of America October 2009 - Present
Verizon Wireless October 2005 - October 2009
Alltel Wireless March 2003 - October 2005
Alltel Wireless January 2002 - March 2003
Alltel Wireless May 2001 - January 2002
Alltel Wireless March 1994 - May 2001
Alltel Wireless March 1993 - March 1994
Education
Northwest Florida State College
Arkansas Catholic newspaper October 2012 - Present
Starbucks Coffee Company October 2010 - October 2012
Bed, Bath & Beyond November 2009 - October 2010
Verizon Wireless January 2009 - September 2009
Alltel Wireless February 2004 - December 2008
Alltel Wireless May 2002 - January 2004
Alltel June 2001 - May 2002
LINCOLN BUSINESS JOURNAL 1990 - 2000
USA Confederation of Roller Skating 1992 - 1996
USA Roller Skating 1990 - 1992
Skills
Leadership, Management, Sales, Leadership Development, Public Relations, Media Relations, Coaching, Strategic Planning, Sales Management, Performance Management, Retail, Project Management
Education
Nebraska Wesleyan University 1985 — 1990
Bachelor of Arts, English
Fullerton High School 1981 — 1985
Diploma
Verizon Wireless October 2014 - Present
Alltel 2003 - 2007
Alltel Communications 2002 - 2003
Alltel Wireless August 1999 - June 2002
360 Communications November 1997 - April 1999
Skills
Process Improvement, Public Speaking, Call Center, Training, Telecommunications, Customer Satisfaction, Troubleshooting, Coaching, Team Building, Customer Experience, Wireless, Customer Service, Call Centers, Management, Project Management, Sales, Vendor Management
Education
Norfolk State University 1991 — 1996
Bachelors, Business Management
AT&T Mobility April 2014 - Present
AT&T Mobility June 2011 - April 2014
AT&T Mobility June 2010 - June 2011
Alltel Wireless December 2008 - June 2011
Verizon Wireless August 2004 - December 2008
Skills
Wireless, Direct Sales, Solution Selling, Mobile Devices, Customer Retention, Telecommunications, Customer Experience, Channel, Customer Satisfaction, Salesforce.com, Managed Services, Sales, New Business Development, Product Management, Customer Service, Team Building, Mobile Technology, Team Leadership, 4G, Wireless Broadband, Problem Solving, Cellular Communications, M2M, B2B, Account Management, VoIP, Call Center, Quotas, Mobile Applications, Retail, Sales Presentations, Vendor Management, Broadband, CDMA, Enterprise Mobility, EVDO, LTE, Mobile Communications, Management, Coaching, Smartphones, Store Management, WiFi, Unified Communications, IP, Blackberry, Wireless Networking, Cloud Computing, Ethernet, CRM
Education
University of Mary 2013 — 2016
Master of Business Administration (MBA), Management
North Dakota State University 2001 — 2006
Physical Education Teaching and Coaching
Valley City State University 2001 — 2006
B.S., Elementary Education
Verizon Wireless June 2010 - Present
Affiliated Computer Systems February 2010 - June 2010
Alltel Wireless May 2006 - February 2010
Alltel Wireless March 2005 - March 2006
IBM August 2004 - February 2005
Skills
Vendor Management, Java Enterprise Edition, Agile Methodologies, Integration
Education
Northeastern Illinois University 2012 — 2014
Master of Science (MS), Computer Science
2 The Rescue Restoration Services June 2014 - Present
PuroClean HomeSavers 2007 - Present
PuroClean HomeSavers 2007 - 2010
Alltel Wireless April 1987 - March 2007
Skills
Restoration, Home, Residential, Sales Management, Customer Service, Residential Homes, Selling, Water Damage
Education
Niagara University 1977 — 1980
BA, Sales/Marketing
Royalton Hartland Central High School
AT&T Mobility April 2014 - Present
Alltel Wireless June 1996 - March 2014
HI-Stat 1992 - June 1996
Education
Mount Vernon Nazarene University 1998 — 2000
BBA
The Timken Company June 2015 - Present
The Timken Company July 2014 - June 2015
The Timken Company June 2013 - July 2014
The Timken Company May 2011 - May 2013
Robert Half International October 2008 - May 2011
Charles Schwab 2007 - 2008
Windstream Communications 2006 - 2007
Alltel Wireless 2004 - 2006
Skills
Financial Analysis, Financial Reporting, Forecasting, Business Planning, Capital Budgeting, DCF Valuation, Accounting, SAP, Microsoft Excel, Hyperion Planning, Recruiting, Technical Recruiting, Consolidation, Executive Search, Contract Recruitment, Financial Accounting
Education
University of Michigan-Dearborn 2010 — 2013
Master of Business Administration (MBA)
University of Michigan-Dearborn 2007 — 2010
Master of Science (M.S.), Finance
The University of Akron 2004 — 2007
Bachelor of Science (B.S.), Finance
North Central State College 2000 — 2004
Associate's degree, Business Administration and Management, General
Alltel Wireless April 2009 - June 2010
Plumbing Express April 2006 - February 2007
Plumbing Express April 2006 - February 2007
The Mark Winkler Company June 2004 - February 2006
The Mark Winkler Company June 2004 - January 2006
Mount Vernon Internal Medicine April 2003 - February 2004
Mt. Vernon Internal Medicine April 2003 - February 2004
AvalonBay Communities September 2000 - March 2003
AvalonBay Communities, Inc. September 2000 - January 2002
AvalonBay Communities April 1996 - September 2000
Skills
Purchasing, Real Estate, Leases, Finance, Lotus Notes, Process Scheduler, Contract Negotiation, Microsoft Office, Sales, Administrative..., Accounting, Employee Benefits, Payroll, Data Entry, Process Improvement, Spreadsheets, Editing, Customer Satisfaction, Time Management, Customer Service, Policy, Management, Budgets, Invoicing, Leadership
Education
Gibbs - Washington Business School 1993 — 1994
Certirfication, Legal/Administrative Assistant
Washington Business School
Northern Virginia Community College 1991 — 1993
Criminal Justice; Information Systems; Sociology
Hayfield High School
Northern Virginia Community College
Garber Chrysler Dodge Jeep Ram May 2015 - Present
McDonald GMC Cadillac May 2014 - May 2015
Western & Southern Life March 2014 - May 2014
HSS Material Managment Solutions June 2013 - October 2013
JPMorgan Chase September 2011 - December 2012
Burt Watson Chevrolet August 2010 - February 2011
Alltel Wireless September 2008 - July 2009
Garber Chevrolet April 2008 - August 2008
Aflac March 2007 - June 2007
Household Finance November 2004 - March 2007
Skills
Marketing, Account Management, Insurance, Team Building, Direct Sales, Customer Retention, Negotiation, Sales Process, Microsoft Excel, Outside Sales, Management, Banking, Finance, E-commerce, Credit, Inventory Management, Loans, Financial Services, Pricing, Consumer Lending, Mortgage Lending, Retail, Loan Origination, Mortgage Banking, Cross Selling, Team Leadership, Lines Of Credit, Credit Cards, Credit Analysis, Customer Service, Forecasting, Real Estate, Sales, Small Business
Education
Northwood University 2003 — 2004
Bachelor, Business Administration
Delta College, University Center 1999 — 2002
Associate of Arts, Business Management
Verizon Wireless March 2013 - Present
Verizon Wireless August 2009 - March 2013
Alltel Wireless August 2008 - August 2009
Alltel Wireless April 2007 - August 2008
Skills
Wireless, Customer Retention, Customer Experience, Customer Satisfaction, Telecommunications, Direct Sales, Sales, Sales Operations, Sales Management, Solution Selling, Retail, Account Management, Cellular Communications, Cold Calling, Call Centers, Mobile Devices, Store Management, Customer Service
Education
Ohio University 2000 — 2005
Bachelor of Human and Consumer Science, Psychology and Behavioral Science
Verizon Wireless August 2006 - Present
Alltel Wireless August 2004 - August 2006
Skills
Telecommunications, GSM, Wireless, Wireless Networking, Network Architecture, Integration, Team Leadership, Management, VoIP, LTE, CDMA, Enhanced 911, Compliance, Regulatory Requirements, Standard Work, Testing, RF troubleshooting, RF Engineering, Vendor Relationships, Analysis, Project Management
Education
Polytechnic University 1986 — 1988
Master of Science (MS), Polymer Science and Engineering
SUNY Stony Brook 1980 — 1984
Bachelor of Science (BS), Engineering Chemistry
Windstream Communications October 2012 - Present
Alltel/VerizonCharlotte January 2006 - January 2011
Alltel Wireless January 2002 - January 2006
Alltel Wireless January 1997 - January 2002
RCA Global Commuications 1981 - 1993
Skills
Access, Call Centers, Testing, Telecommunications, Training, Customer Service, Project Management, Software Documentation, Sales, Salesforce.com, SpiraTeam, NumeriTrack
Education
Montclair State University
Bachelor of Science, Business Administration
New Freedom Center April 2009 - Present
AnswerNet January 2009 - April 2010
Alltel Wireless January 2005 - July 2008
Skills
Customer Service, Call Center, Team Building, Customer Retention, Coaching, Training, Customer Satisfaction, Sales, Account Management, Cold Calling, Direct Sales, Networking, Strategic Planning, Team Leadership, Workshop Facilitation, Program Management, Management, Public Speaking, Healthcare, Marketing
Education
North Dakota State University
Satellite Central November 2014 - Present
Dish Network October 2012 - November 2014
Farmers Insurance May 2011 - September 2012
Alltel Wireless April 2001 - December 2008
Skills
Customer Service, Commercial Insurance, Claims Management, Claims Handling, Liability, General Insurance
Education
Wayne State College 1999 — 2001
Bachelor's degree, Business Administration and Management, General
Northeast Community College 1997 — 1999
Telamon Corporation December 2014 - Present
Walmart.com May 2008 - Present
Darby Bank & Trust Co. January 2007 - February 2009
Alltel Wireless October 1994 - June 2006
Skills
Team Leadership, Customer Service
Education
Walden University 2013 — 2015
Psychology/Human Services, 3.53 GPA
Ogeechee Technical College 2009 — 2011
2 year diploma, Opticianry
Abraham Lincoln High School
Alltel Wireless November 2013 - Present
Buffalo Wild Wings December 2012 - November 2013
Education
Mount Vernon Nazarene University 2008 — 2012
Bachelor of Arts (B.A.), Psychology
Ravenswood High School 2004 — 2008