Alltel Wireless
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Alltel Wireless Employees
Flat Wireless DBA ClearTalk January 2010 - Present
Las Colinas Apartments July 2009 - January 2010
Alltel Wireless November 2006 - July 2009
Skills
Telecommunications, Wireless, Team Leadership, Project Management, Team Building, Mobile Devices, Vendor Management, Account Management, Strategic Planning, VoIP, Customer Satisfaction, Process Improvement, Customer Service, Cross-functional Team..., Sales Management, Customer Retention, Call Centers
Education
South Plains College
Texas Tech University
Huawei Technologies October 2014 - Present
Cisco October 2007 - Present
Huawei Technologies 2013 - 2014
Alltel 2003 - July 2007
Alltel Communications, Inc. 2003 - 2007
Alltel Wireless 2003 - 2007
3COM October 1998 - December 2003
UTStarcom 1998 - 2003
MCI Systemhouse August 1997 - October 1999
Stream International February 1996 - August 1997
Skills
TCP/IP, Switches, Wireless, IP, WAN, Telecommunications, Cisco Routers, QoS, Network Design, OSPF, Servers, MPLS, Troubleshooting, BGP, Cisco Technologies, Ethernet, Network Engineering, SIP, LTE, Networking, Cisco IOS, 3G, CDMA, CCNP, VoIP, CCNA, Data Center, Routers, Routing Protocols, Network Architecture, EVDO, VPLS, SS7, Wireless Networking, WiFi, Unified Communications, 4G, UMTS, CDMA2000, ATM networks, System Deployment, IPv6, Computer Network..., SNMP, MPLS VPN, Pre-sales, Frame Relay, EIGRP, Juniper, RIP
Education
The University of Dallas 2010 — 2011
MBA, Project Management
Roosevelt University 2000 — 2001
MS, Data Telecommunications
University of Central Oklahoma 1991 — 1994
BS, Computer Science
Medical Advocacy Services for Healthcare, Inc. – MASH™ July 2015 - Present
Goodman and Associates February 2010 - Present
Hewlett-Packard November 2009 - Present
Verizon Wireless July 2009 - October 2009
Alltel Wireless January 2009 - July 2009
University of Arkansas for Medical Sciences May 2002 - December 2007
Skills
Legal Research Skills, Contract Management, Contract Negotiation, Third Party Vendors, Contract Pricing, MS Project, Microsoft Office, AS400 system, Direct Sales, Sales Process, Sales, Administration
Education
University of Arkansas at Little Rock 2011 — 2013
Bachelor of Arts (B.A.), Criminal Justice
Pulaski Technical College 2002 — 2005
Associate of Arts (AA), Paralegal Studies
Horgen Enterprises September 1994 - Present
American Heart Association December 1994 - December 2006
Alltel Wireless 1989 - 1992
Skills
Community Outreach, Facebook, Non-profits, Office Management, Key Account Management, PowerPoint, QuickBooks, Problem Solving, Writing, YouTube, Account Reconciliation, Accounting, Customer Service, Marketing Communications, Microsoft Excel, Event Planning, Event Management, Editing, Fundraising, General Ledger, 10 Key, Social Networking, Nonprofits, Microsoft Office, Social Media, Volunteer Management, Microsoft Word
Education
St. Petersburg College 1994 — 2006
Associate of Arts (AA), Business Administration and Management, General
University of Florida 1991 — 1992
Santa Fe Community College 1989 — 1992
Accounting
Insight September 2013 - Present
Verizon Wireless May 2007 - May 2013
Alltel Wireless June 2003 - March 2007
Skills
Direct Sales, Cold Calling, Sales Operations, Sales, Account Management, Customer Retention, Sales Process, Solution Selling, Selling, Sales Management, Customer Satisfaction, Sales Presentations, Telecommunications, Call Centers, Customer Experience, Channel Partners, Management
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Pima Community College 1998 — 2003
Associate of Science (AS), Registered Nursing/Registered Nurse
Kustom Kreation Jewelry, INC May 2012 - Present
XPO Last Mile January 2014 - October 2014
XPO Last Mile October 2013 - January 2014
Verizon Wireless May 2008 - June 2013
Verizon Wireless August 2012 - December 2012
Alltel Wireless November 2004 - May 2011
Diva Inc. January 2009 - September 2010
Jackson Hewitt October 2007 - April 2009
Alltel 2004 - 2006
Skills
Process Improvement, PowerPoint, CRM, Access, Training, Cross-functional Team..., Data Analysis, Management, Team Building, Microsoft Excel, Strategic Planning, Marketing, Sales, Coaching, Analysis, Recruiting, Quality Assurance, Customer Service, Leadership, Call Centers, Human Resources, Public Speaking, Customer Satisfaction, Hiring, Interviews, Time Management, Leadership Development, Strategy, Account Management, Microsoft Word, Telecommunications, Vendor Management, Event Planning, Employee Relations, Customer Retention, Team Leadership, Microsoft Office, Social Networking, Budgets
Education
America's Professor 2014 — 2014
Georgia Insurance Pre-Licensing Courses, Property & Casualty
Villanova University 2013 — 2013
Master Certificate in Business Intelligence, Business Intelligence
University of Phoenix --Little Rock, Arkansas 2006 — 2008
Master, of Business Administration with emphasis in Human Resources
Southern Arkansas University 1999 — 2003
Time Warner Cable Business Class January 2014 - Present
Wireless Advocates October 2013 - March 2014
Verizon Wireless Cellular Sales June 2011 - April 2013
University of South Florida May 2009 - December 2010
University of South Florida August 2008 - December 2010
Alltel Wireless March 2007 - January 2008
Verizon Wireless July 2005 - January 2007
GE Transportation January 2000 - August 2002
Nextel Communications March 1998 - December 1998
GTE Wireless May 1997 - December 1997
Skills
Leadership, Management, Sales, Strategy, Marketing, Customer Service, Account Management, Networking, Telecommunications, Training, Sales Operations, Marketing Strategy, Direct Sales, Customer Satisfaction, Wireless, Social Networking, Time Management, Strategic Planning, Team Leadership, Selling, New Business Development, Microsoft Word, Teamwork, Retail, Negotiation, Program Management, Product Marketing, Team Building, Public Speaking, Microsoft Excel, Consultative Selling, Business Strategy, Business Development, Customer Retention, POS, Nonprofits, Business Analysis, Business Process..., Salesforce.com, Mobile Devices, CRM, Promotions, Internet Services, Telephony, Fiber Optic Networks, Wireless Networking, Market Research, Business Networking
Education
University of South Florida-St. Petersburg Campus 2008 — 2010
Master of Business Administration (MBA), Management, International Marketing
Pennsylvania State University-Erie Campus 1999 — 2004
Bachelor of Science (BS), Marketing, Management Information Systems (minor)
United States Naval Academy 1995 — 1996
N/A, Computer Science
US Navy April 2015 - Present
Quantell October 2013 - April 2015
Armed Services YMCA of Hampton Roads June 2011 - June 2013
USGC, Inc. February 2010 - November 2011
Exhibit Arts LLC. October 2009 - February 2010
John Y. Wright Co., Inc. November 2007 - June 2009
Dominion Enterprises June 2006 - July 2007
Alltel Wireless May 2002 - June 2005
Ticketmaster May 2001 - May 2002
Skills
Payroll, Human Resources, Interviews, Administration, Data Entry, Employee Benefits, Administrative..., New Hire Orientations, Accounts Payable, Accounts Receivable, Customer Service, Management, QuickBooks, Microsoft Excel, Hiring, Microsoft Word, Filing, PowerPoint, Policy, Telephone Skills, Recruiting, Financial Statements, Account Reconciliation, Documentation, Microsoft Office, Outlook, Accounting, Sales, Office Administration, Bookkeeping
Education
Saint Leo University 2011 — 2015
Bachelor's Degree, Business Administration: Accounting, 3.71 GPA
INL August 2014 - Present
Mountain View Hospital January 2014 - May 2014
CH2M HILL May 2003 - January 2012
Alltel Wireless May 2000 - February 2002
Skills
Microsoft Excel, Strategic Planning, Microsoft Office, Customer Service, Healthcare Management, Hospitals, Microsoft Word, PowerPoint, Public Speaking, Process Improvement, HIPAA, EMR, Team Building, Research, Managed Care, Management, Outlook, Data Analysis, Medical Terminology, Patient Safety, Event Planning, Data Entry, Training, Teaching, Leadership Development, Team Leadership, Medical Billing, Coaching, Operations Management, Marketing, EHR, Leadership, Budgets, Policy
Education
Park University 2014 — 2015
Master's Degree, Health/Health Care Administration/Management
Idaho State University 2008 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Red Roof Inn June 2014 - Present
Horizon Inn October 2007 - June 2014
Alltel Wireless April 2005 - October 2007
Denver Mattress Co. May 2003 - April 2005
Graham Tire March 1999 - May 2003
Skills
Hotel Management, Hotels, Hospitality Industry, Hospitality, Front Office, Lodging, Property Management..., Guest Service Management, Hotel Booking, Customer Service, Yield Management, Hospitality Management, Rooms Division, Opening Hotels, Revenue Analysis, Pre-opening, Resorts
Education
Southeast Community College
Associate's Degree, Business Administration and Management, General
Windstream Communications February 2011 - Present
Alltel March 2004 - July 2011
Alltel February 2003 - June 2009
Alltel Wireless 2000 - 2001
Skills
Wireless, Management, VoIP, Telecommunications, T1, Telephony, Call Centers, MPLS, Ethernet, IP, Optical Fiber, Cellular Communications, Data Center, Managed Services, CDMA, Broadband, Unified Communications, Computer Network...
Education
CPCC 2009 — 2010
G.E.D
Queensborough Community College 1993 — 1994
OB Sports Golf Management March 2015 - Present
AZ region USA volleyball November 1999 - Present
Bank of America 2013 - January 2015
Bank of America 2011 - 2013
Bank of America August 2007 - September 2011
Westar Mortgage and Realty 2005 - 2007
Alltel Wireless 2003 - 2005
Bank of America April 1999 - October 2003
Skills
Credit, Loans, Retail Banking, Banking, Mortgage Lending, Credit Cards, Cross Selling, Refinance, Cash Management, Branch Banking, Leadership, Management, Team Building, Customer Service, Sales, Coaching
Education
Brodsky School of Real Estate 2005 — 2005
Real Estate
Hogan school of Real Estate 2005 — 2005
Mortgage lending certificate, Mortgage
Pima Community College 1996 — 1998
Multi/Interdisciplinary Studies
AT&T formerly Alltel Wireless April 2012 - Present
Alltel Wireless 2001 - 2011
Skills
Call Centers, Telecommunications, Customer Experience, Wireless, Customer Retention, Customer Satisfaction, Troubleshooting, VoIP, Technical Support, Cellular Communications, Telephony, IP
Education
Philander Smith College
Philander Smith College
Organizational Management
University of Central Arkansas
Dell January 2009 - March 2013
U.S. Navy Reserve February 1986 - May 2010
Freescale.com October 2004 - January 2009
Motorola November 1997 - September 2004
Alltel Wireless 1993 - 1997
Skills
RFP, Program Management, Semiconductors, Storage, Information Technology, Wireless, Wireless Protocols, Networking, Simulation Modeling, Network Simulation, Network Architecture, Submarines, Navy, VoIP, Project Planning, Conflict Management, Risk Management, Strategy, Leadership, Cross-functional Team..., PMP, DoD, Telecommunications, Vendor Management, Resource Management, Project Portfolio..., IP, PMO, Project Delivery, Systems Engineering, Engineering Management, Product Development, Operations Management
Education
Southern Methodist University 1998 — 2000
Master of Science (M.S.), Telecommunications, 3.9/4.0
University of Alabama 1979 — 1985
Bachelor of Arts (BA), 3.7/4.0
j2 Global September 2005 - Present
Alltel Wireless March 2004 - April 2005
Sprint Nextel October 2002 - December 2003
BCD West, Inc. May 1999 - August 2002
KPMG January 1998 - March 1999
International Brachytherapy (IBt) s.a. June 1995 - December 1997
Skills
B2B, C-Level Sales, Cloud Computing, Enterprise Messaging, Unified Messaging, Technical Product Sales, Strategic Sales Plans, Solution Selling, IT contract negotiation, Account Management, SaaS, SAP, Territory Mgmt, Mentoring New Hires, Public Speaking, Salesforce.com, Healthcare Information..., Sales Force Development, Enterprise Software, Selling, Sales, New Business Development, Contract Negotiation, Start-ups, Outsourcing, Sales Operations, Marketing Strategy, Product Management, Management, Telecommunications, Networking, Lead Generation, Sales Process, Sales Presentations, Direct Sales, Strategic Partnerships, Professional Services, CRM, Business Development
Education
Reinhardt College 2001 — 2003
Bachelor of Science (B.S.), Accounting and Business/Management, Cum Laude
Vrije Universiteit Brussel 1995 — 1997
International Business, 3.5
AT&T Mobility January 2011 - Present
Bechtel Corporation April 2010 - December 2010
Black & Veatch 2008 - 2010
Alltel Wireless August 2005 - July 2007
Western Wireless March 2004 - August 2005
WFI January 2000 - August 2003
The Walter Group. July 1996 - January 2000
VIPnet d.o.o. 1999 - 1999
Skills
4G, Cellular Communications, UMTS, LTE, Wireless, Microwave, Telecommunications, CDMA, GSM, WiMAX, 3G, Vendor Management, Backhaul, Program Management, Optical Fiber, Project Planning, RF, Contract Management, Contract Negotiation, Project Management, Wireless Networking, T1, System Deployment, Construction Management, Fiber Optics, Site Development
Education
University of Washington, Michael G. Foster School of Business 1994 — 1996
MBA, International Management, Accounting
Rigas Tehniska Universitate 1987 — 1992
Bachelor of Engineering (B.Eng.), Mechanical Engineering
South Dakota State University August 2009 - Present
Alltel Wireless 2001 - 2009
37 Cattle Company 1999 - 2001
Land O'Lakes 1996 - 1998
Skills
Science, Genetics, University Teaching, Experimental Design, Higher Education, Data Analysis, Research, Statistics, Molecular Biology, PCR, Marketing
Education
South Dakota State University 1992 — 1996
BS, Agronomy
Estelline High School 1988 — 1992
Ace Solution February 2014 - Present
Greater Wilmington Chamber of Commerce December 1997 - June 2012
Alltel Wireless May 1992 - December 1997
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Social Media Marketing, Customer Service, Public Relations, Marketing, Advertising, Event Planning, Fundraising, Nonprofits, Social Networking
Education
Salem College
Bachelor of Arts (BA), Fine and Studio Arts Management
Saint Mary's 1983 — 1985
Associate of Arts (A.A.)
Capital Group -Ranstad August 2013 - Present
City of Virginia Beach September 2007 - April 2013
Portfolio Recovery Associates, Inc. September 2006 - September 2007
Alltel Wireless November 2005 - September 2006
Lillian Vernon September 2003 - November 2005
Beach Health Clinic January 2001 - August 2003
Skills
Management, Leadership, Problem Solving, Research, Account Management, Microsoft Word, Teamwork, Customer Service, Microsoft Excel, Financial Services, PowerPoint, Data Entry, Microsoft Office, Public Speaking, Sales, Photoshop, Social Media, English, Typing, Quality Assurance, Cold Calling, Allocations, Marketing, Establishing New..., Analytical Skills, Quality Control, Social Networking, Outlook, Community Outreach, Troubleshooting, Finance, Customer Retention, Call Centers, Training, Team Leadership, Time Management, Accounting, Investments
Education
Regent University 2010 — 2014
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 3.1
Regent University 2010 — 2014
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Lakeland High School 1992 — 1996
High School, Advanced Studies Diplomas
University of Phoenix October 2006 - Present
Alltel Wireless March 2004 - May 2006
Skills
Student Affairs, Admissions, Leadership, Staff Development
Education
University of Phoenix 2008 — 2009
MBA, Business Administration
South Carolina State University
BS, Marketing
Specialized Treatment Education and Prevention Services Inc. September 2008 - September 2011
Family Resources August 2006 - August 2007
Alltel Wireless July 2002 - August 2005
US Navy August 1991 - September 2001
Skills
Public Speaking, Fundraising, Event Planning, Social Media, Community Outreach, Public Relations, Event Management, Project Management, Volunteer Management, Program Development, Editing
Education
Saint Leo University 2002 — 2005
Bachelors or Arts, Criminology
AT&T June 2014 - Present
AT&T May 2011 - June 2014
Sprint May 2009 - January 2011
Alltel Wireless May 2006 - March 2009
Cellular Sales August 2000 - May 2006
Spinz Family Cycle Center August 1988 - August 2000
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Sales, Account Management, Budgets, Negotiation, Sales Management, Customer Satisfaction, Contract Negotiation, Team Building, Direct Sales, Salesforce.com, Sales Operations, Solution Selling, Telecommunications, Cold Calling, Managed Services, Sales Process
Education
Randolph Community College 2015 — 2017
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Trinity High School 1986 — 1990
Future Business Leader of America Award, Business/Managerial Economics, 3.6
Sound™ July 2015 - Present
Mari's Mixed Arts March 2013 - Present
Verizon Wireless October 2008 - January 2014
Verizon Wireless September 2012 - November 2012
Alltel Wireless October 2008 - June 2011
AAAA Self Storage July 2007 - July 2008
Coleman and Associates Enterpr March 2004 - July 2008
Golden West Towing November 2003 - January 2004
Metris Companies June 2001 - September 2001
Staples April 1998 - July 2001
Skills
Problem Solving, Customer Service, Troubleshooting, Call Center, Customer Satisfaction, Telecommunications, Desktop Support, XP, Windows, Wireless, Billing, Scheduling, Resource Management, Writing, Fiction Writing, Digital Photography, Knitting, Management, Supervising, Coaching, Training, Personal Development, Sales, Escalations Management, Public Speaking, Outlook, Software Installation, Microsoft Word, Blackberry, Microsoft Excel, Wireless Networking, Computer Network..., Cellular Communications, CompTIA A Certification, Help Desk Support, Telecommunications..., LAN-WAN, Customer Experience, DSL, Routers, Customer Retention, CDMA, Customer Support, Computer Hardware, Team Leadership, Team Building, Remote Desktop, WAN, Technical Support, Call Centers
Education
Tech Skills of California 2012 — 2013
Net+
Pima Community College 2010 — 2011
MCDST, Computer Technology
Pima Community College 2010 — 2010
A+, Computer Technology
Talking Leaves 1995 — 1998
Administrative Office Assistant, Business and Office Technology
Currently seeking new opportunities October 2010 - December 2014
Carondelet Health Network November 2011 - October 2013
Alltel Wireless January 2009 - September 2009
T-Mobile June 2006 - February 2008
Skills
Pharmacy Automation, Medication Therapy..., Pharmacy, Inventory Management, Retail, Data Entry, Inventory Control, Time Management, Sales
Education
Pima Community College 2003 — 2015
Associate of Science (AS), Transfer program
University of Arizona
City of Phoenix January 2014 - Present
Arizona Department of Corrections January 2007 - December 2013
PrimeTime Delivery and Transport August 2006 - January 2007
Alltel Wireless February 2006 - August 2006
Super Products LLC October 2005 - January 2006
Alltel Wireless September 2004 - August 2005
Verizon Wireless September 2000 - August 2004
Skills
Long-term Customer..., Escalations Management, Typing, Supervisory Skills, Technical Support, Technical Writing, Communication Skills, Financial Analysis, Data Analysis, Risk Assessment, Law Enforcement..., Corrections, Creative Problem Solving, Transportation, Resource Management, Operational Efficiency
Education
Rio Salado College 2007 — 2007
Correctional Officer Certification, Criminal Justice and Corrections, 4.0
Sawyer School of Aviation 1995 — 1996
Solo Certification, Aeronautics/Aviation/Aerospace Science and Technology, General
Coronado High School 1992 — 1996
Diploma, Music, 3.0 gpa
Arkansas Blue Cross Blue Shield November 2010 - Present
Arkansas Blue Cross Blue Shield 2008 - 2010
Alltel Wireless October 2007 - September 2008
Cingular July 2005 - January 2006
Skills
Microsoft Windows..., Microsoft Office..., 10 Key, Alphanumeric Keystroke..., Type 70+ wpm, UB04, CMS-1500, ICD-9, HCPCS, CPT, Medical Terminology, Data Entry, Access, PowerPoint, Team Building, Claim, Customer Satisfaction, Insurance, Microsoft Excel, Microsoft Office, Windows, Customer Service
Education
Pulaski Technical College
Associate of Science (AS), General Studies
Verizon June 2012 - Present
Verizon Wireless June 2010 - June 2012
Alltel Wireless April 2008 - June 2010
Alltel Wireless May 2002 - April 2008
Alltel Wireless April 2000 - May 2002
Alltel Wireless September 1998 - April 2000
Avis Budget Group EMEA January 1997 - September 1998
Skills
Call Center, Telecommunications, Wireless, Customer Satisfaction, Customer Experience, Customer Retention, Customer Service, Training, Vendor Management, Process Improvement, Coaching, Troubleshooting, Performance Management, Management, Call Centers, Sales Process, Leadership, Sales, Team Building, Selling, Cross-functional Team..., Program Management, Managed Services, Employee Training
Education
Regent University 2006 — 2013
Bachelor of Science Degree, Organizational Leadership & Management
PRINCESS ANNE HIGH SCHOOL Virginia 1992 — 1996
Diploma
Signs Now Lincoln June 2011 - December 2013
Self Employed Residential Construction, Design and REmodeling June 2005 - June 2011
Alltel Wireless August 2000 - July 2005
Skills
Customer Service, Social Media Marketing, Microsoft Office, Sales, Social Media, Marketing, Team Building, Account Management, Marketing Communications, Email Marketing, Marketing Strategy, Inventory Management, New Business Development, Event Planning, Advertising
Education
Bellevue University 2014 — 2016
Bachelor's degree, Business Management
Southeast Community College 2001 — 2003
Associate's degree, Business, Management, Marketing, and Related Support Services
School District of Hillsborough County August 2011 - Present
School District of Hillsborough County August 2003 - August 2011
Alltel Wireless July 2000 - August 2003
TSR Wireless August 1999 - July 2000
Skills
Curriculum Assessment, Talent Management, Human Resource..., Classroom Management, Lesson Planning, Conflict Resolution, Databases, Meeting Scheduling, Content Development, Curriculum Design, Curriculum Development, Curriculum Innovation
Education
Saint Leo University 2012 — 2014
Master of Education (M.Ed.)
University of South Florida 2007 — 2009
Master of Public Administration (M.P.A.)
University of South Florida 2001 — 2003
Bachelor of Arts (B.A.)
Bright House Networks September 2014 - Present
Verizon FiOS March 2003 - September 2014
Alltel Wireless March 2002 - February 2003
Bobby Allison Wireless December 2000 - February 2002
Skills
Troubleshooting, Optical Fiber, Storytelling, Call Centers, Customer Service, Customer Satisfaction, Technical Support, Computer Hardware, Sales, Microsoft Office, Telecommunications, Customer Support, Account Management, Microsoft Word, Windows 7, Customer Retention, Outlook
Education
Polk State College 2002 — 2003
Southeastern University 1999 — 2000
Dove's Touch Wedding and Event Planning LLC 2014 - Present
New Testament Fellowship Church January 2011 - Present
Alltel Wireless February 1999 - February 2009
Skills
Event Management, Event Planning, Corporate Events, Marketing, Social Media, Customer Service, Public Relations, Social Media Marketing, Social Networking, Marketing Communications
Education
J M Tate High School 1979 — 1981
12
Pensacola Junior College
Cosmetology, Barber/Styling, and Nail Instructor
Liberty Utilities January 2013 - Present
Alltel Wireless December 2009 - November 2012
Skills
Call Centers, Customer Experience, Telecommunications, Customer Retention, Wireless, Customer Satisfaction, Sales, Customer Service, Cellular Communications, Direct Sales, Team Leadership, Sales Management, Sales Operations
Education
Southeastern Illinois College 1999 — 2002
General
Sentara Healthcare July 2012 - Present
BCS Voice and Data Solutions June 2011 - July 2012
Verizon Wireless February 2009 - May 2011
Alltel Wireless February 2008 - February 2009
Alltel Wireless June 2006 - February 2008
Alltel Wireless July 2005 - June 2006
Skills
Call Center, Wireless, Troubleshooting, XP, Windows 7, Call Centers, Help Desk Support, Training, Leadership, Technical Support, Networking, Hardware, LAN-WAN, Windows, EMR, MCITP, A+ Certified, BMC Remedy, TigerPaw, Desktop Application..., Software Configuration..., Desktop Deployment, Software Deployment, Active Directory, Epic Systems, Service Desk Express, Computer Hardware, Wireless Networking, VPN, Software Installation, Blackberry, Routers, Windows XP, Servers, Switches, Disaster Recovery, WAN, VoIP, Network Administration, VMware, Cisco Technologies
Education
Fayetteville Technical Community College 2010 — 2011
certification, MCDST
Pima Community College 2010 — 2010
A+, CompTia Certification
Samsung Telecommunications America April 2013 - Present
Family Christian January 2013 - April 2013
Viaero Wireless May 2012 - September 2012
RadioShack April 2011 - May 2012
Radio Shack Retail Services April 2008 - April 2011
Kikazoom Wireless July 2007 - April 2008
Alltel Wireless October 2005 - July 2007
Skills
Retail, Loss Prevention, Merchandising, Visual Merchandising, Store Management, Recruiting, Training, Wireless, Sales Management, Multi-unit, Retail Sales, Store Operations, Coaching, Driving Results, Multi-Unit Management, Team Building, District Management, New Business Development, Telecommunications, Management, Talent Acquisition, Inventory Management, Channel, Profit, Sales Operations, Customer Retention, Sales, Income Statement, Selling, Leadership, P&L Management, Marketing, Account Management, Customer Satisfaction, Hiring, Time Management, Customer Experience, Cold Calling, Employee Training, Inventory Control, Sales Process, Direct Sales, Interviews, Mobile Devices, P&L, Team Leadership, Customer Service, Strategic Planning, Solution Selling, Marketing Strategy
Education
Southern Illinois University, Carbondale 1987 — 1989
BS, Electronics / Management
Rend Lake College 1985 — 1987
AAS, Business/Electronics
3M July 2014 - Present
3M June 2013 - July 2014
Allied Wireless Communications Corp. November 2010 - June 2013
Verizon Wireless July 2010 - November 2010
Alltel Wireless October 2006 - July 2010
Skills
Six Sigma Black Belt, Purchasing, Logistics Management, Supply Chain Management, Inventory Management, Six Sigma, Project Management, Management, Customer Service, Cross-functional Team..., Forecasting, Supply Chain, Vendor Management, Access, Telecommunications, Process Improvement, Program Management, Leadership, Logistics
Education
Troy State University 1999 — 2001
Master's degree, Business Administration and Management, General
Ouachita Baptist University 1993 — 1997
Bachelor of Arts (B.A.), Communication, General
John Deere September 2014 - Present
Markley Actuarial Services, Inc. March 2012 - July 2014
Oliver Wyman November 2007 - January 2012
CC&N March 2006 - August 2007
Alltel Wireless May 1999 - May 2001
Skills
Microsoft Office, Social Media, Microsoft Excel, Event Planning, PowerPoint, Customer Service, Microsoft Word, Research, Administrative..., Sales, Marketing, Outlook, Event Management, Data Entry, Spreadsheets, Call Center, Employee Benefits, Access, Human Resources
Education
Ozarks Technical Community College
Associate of Arts (AA)
AT&T October 2013 - Present
Alltel Wireless March 2013 - Present
Student Veterans Advocacy Group March 2011 - Present
UNC Wilmington August 2007 - May 2012
N.C. Army National Guard March 2000 - March 2012
Kappa Sigma Fraternity 2010 - 2011
Skills
Program Management, Project Management, Organizational..., Conflict Resolution, Microsoft Office, Computer Proficiency, Exceptional verbal, Consistency, Risk Management, Critical Thinking, Quick Thinker, Data Management, Program Development, Hands-on Training, Personal Training, Appointment Scheduling, Leadership, Nonprofits, Public Policy, Public Speaking, Community Outreach, Government, Training, Policy Analysis, Policy, Community Development, Leadership Development, Fundraising, Military, Public Relations, Volunteer Management, Social Media, Organizational..., Team Leadership, Teamwork, Event Management, Strategic Planning, Microsoft Excel, Organizational..., Grassroots Organizing, Grants, Political Campaigns, Marketing, Event Planning, Data Entry, Time Management, Social Networking, Grant Writing, Research
Education
University of North Carolina at Wilmington 2007 — 2012
Business, Leadership and Management
South Piedmont Community College 2005 — 2007
General Education, Business
Apple Store January 2015 - Present
Sprint September 2006 - Present
Chesapeake Police Department August 2005 - August 2006
Alltel Wireless August 2004 - August 2005
Skills
Microsoft Word, Call Centers, Customer Satisfaction, Customer Retention, Sales, Team Building, Cold Calling, Data Entry, Leadership, Account Management, Training, Inventory Management, Team Leadership, Salesforce.com, Microsoft Excel, Microsoft Office, PowerPoint, Strategic Planning, Sales Management, Telecommunications, Invoicing, Coaching
Education
Strayer University 2010 — 2012
Bachelor of Science (BSc), Criminal Justice/Law Enforcement Administration
Saint Augustine’s University 2001 — 2003
Bachelor's degree, Health and Physical Education/Fitness
Portfolio Recovery Associates, Inc. July 2013 - July 2014
Virginia Department Of Motor Vehicles 2011 - 2012
Automotive Repair August 2007 - February 2011
Hampton Roads Transit March 2007 - August 2007
Verizon Wireless October 2004 - April 2005
Alltel Wireless June 2003 - May 2004
Skills
Media Relations, Customer Service, Strategic Communications, Editing, Policy, Nonprofits, Event Planning, Public Speaking, Public Relations, Social Media, Internal Communications, Event Management, Government, Data Entry, Administrative..., Microsoft Office, Access, Microsoft Word, Training, Public Policy, Copywriting, Marketing, Outlook, Organizational..., Administrative..., Human Resources, Sales, Employee Relations, Recruiting, Invoicing, Leadership, Spreadsheets, Time Management, Program Management, Strategic Planning, Customer Satisfaction, Hiring, Employee Training, Community Outreach, Crisis Communications, Newsletters, Social Media Marketing, Team Building
Education
Saint Leo University
Bachelor of Science (B.S.), Business Management
Verizon Wireless July 2009 - Present
Alltel Wireless February 2004 - June 2009
Microsoft Corporation 2002 - 2004
GE Power Systems 2000 - 2002
MCI Worldcom 1994 - 2000
Skills
Telecommunications, Forecasting, Wireless, Call Center, Project Management, Outlook, Visio, Customer Service, Contract Negotiation, Process Improvement, Microsoft Excel, Cognos, PeopleSoft, Operating Budgets, Call Centers, Account Management, Product Management, Business Analysis, Direct Sales, Vendor Management, Customer Satisfaction, Software Documentation
Education
University of South Carolina Upstate 1994 — 1997
BS, Business Administration
San Jacinto College 1990 — 1993
AA, Accounting
Banner Health February 2011 - Present
PMI Phoenix Chapter November 2010 - Present
Verizon Wireless February 2009 - November 2009
Alltel Wireless August 2005 - February 2009
Alltel Information Services September 1994 - August 2005
First Eastern Bank 1990 - 1994
Skills
PMP, IT Management, Disaster Recovery, Management, Project Planning, Cross-functional Team..., Project Management, Unix, Data Center, Leadership, Process Improvement, Change Management, ITIL, Call Centers, Strategic Planning, Cisco Technologies, Technical Support, Training, Telecommunications, Information Technology, Software Documentation, SDLC, Requirements Analysis, WAN
Education
Penn State University
A.S., Computer Science
Wilkes University
B.S., Computer Information Systems
Lowe's Home Improvement November 2013 - Present
Virginia Sports Properties April 2011 - Present
Windstream Communications May 2010 - April 2011
Windstream Communications February 2008 - May 2010
SKYLINE HOME MORTGAGE August 2007 - February 2008
FOUNDATION HOME MORTGAGE October 2005 - August 2007
MONEYWISE PAYROLL SOLUTIONS, INC April 2003 - October 2005
SunCom Wireless May 1999 - January 2003
Alltel Wireless July 1996 - January 1998
360 Communications July 1996 - January 1998
Skills
Sales Management, Promotions, Account Management, B2B, Advertising, Telecommunications, Wireless, Marketing Strategy, Marketing Communications, Sales, Leadership, Customer Service, Customer Retention, Marketing, Strategy, New Business Development, Public Relations, Call Centers, Product Launch, Budgets, Direct Sales, Business Development, Selling, Team Leadership, Enterprise Software, E-commerce, Management, Coaching, Retail, Pricing, Sales Operations, Networking, Strategic Partnerships, Sales Process, CRM, Contract Negotiation, Product Marketing, Salesforce.com, Cold Calling, Solution Selling, Lead Generation, Executive Management, Start-ups, Customer Satisfaction, Mergers & Acquisitions, Team Building, Competitive Analysis, Event Management, P&L Management, Online Marketing
Education
Randolph-Macon College 1984 — 1988
BA, Political Science
Albemarle High School 1980 — 1984
First Allied Securities January 2012 - Present
Self Employed - Charlie Francois June 2009 - Present
The Berry Company November 2010 - January 2012
Profound Logic Software November 2008 - June 2009
Choice One Communications June 2004 - September 2004
Alltel Wireless September 2003 - April 2004
CFI April 2001 - August 2003
Verizon Wireless April 1998 - April 2001
Renaissance Lifestyle Center June 1996 - October 1997
Bally Total Fitness April 1994 - January 1996
Skills
Sales, Customer Service, New Business Development, SQL, Contract Negotiation, Access, Analysis, Management, Team Building, MS Project, Microsoft Office, FrontPage, Relationship Management, HTML, JavaScript, ASP, CSS, Dreamweaver, Organization &..., Software Development..., Software Documentation, Account Management, Program Management, Leadership, Networking, CRM, Project Management, Marketing, Business Analysis, Process Improvement, Vendor Management, SharePoint, Visio, Salesforce.com, Sales Management, SDLC
Education
Wright State University 2007 — 2008
B.S., Management Information Systems
Sinclair Community College 2005 — 2006
A.A.S., Business Administration
A. D. Stokes, LLC November 1999 - Present
Omicron Engineering, Inc. 1999 - 2003
MCAE Technologies, Inc. 1995 - 2001
Microsoft Developers Network Magazines 1995 - 2001
IBM 1997 - 1999
Alltel Wireless 1995 - 1996
Drill Concepts, Inc. 1991 - 1993
Gates Corporation 1988 - 1991
Skills
Litigation Support, Forensic Analysis, Trials, Accident Reconstruction, Firearms, Accident Investigation, Automobile Accidents, 3D Animations, Forensic Engineering, Ballistics, Hand to Hand Combat, Self Defense, Weapons Training, Weapons Handling, Fire Investigation, Arson, Insurance Fraud, Computer Security, Investigation, Security Management, Physical Security, Surveillance, Security, Emergency Management, Microsoft Office, Risk Assessment
Education
University of Florida 1988 — 1993
Bachelor of Science, Computer & Electrical Engineering
University of North Florida 1990 — 1992
B.S.E.E, Electrical Engineering
Santa Fe Community College 1984 — 1988
A.A., Physics & Mathematics
Self-employed 2012 - Present
Walmart July 2007 - February 2008
Alltel Wireless 2008 - 2008
Skills
Versatility, PowerPoint, Strategic Planning, Project Management, Internal Communications, Typing, Team Leadership, Telecommunications, Team Management, Youth Mentoring, Data Entry, Microsoft Office, Organizational..., Customer Service, Smartphones, Apparel, Publishing, Proofreading, Microsoft Excel, Microsoft Word, Hospitality Management, Creative Writing, Office Administration, Consulting, Call Centers, Volunteer Management, Bookkeeping, Networking, Mobile Applications, Wellness, Multi Tasking, Product Marketing, Front Office, Transportation, Stylists, Matlab, Youth Leadership, Phone Etiquette, Dance, Business Planning
Education
Robeson Community College 2009 — 2013
Associate's degree, Business/Office Automation/Technology/Data Entry
Rio Tinto Minerals May 2013 - Present
Rio Tinto Minerals March 2011 - April 2013
Eliason Enterprises, Inc. 2007 - 2011
Plasmon 2002 - 2006
Philips 1993 - 1998
Alltel Wireless January 1992 - December 1992
Texas Instruments 1986 - 1991
Skills
Six Sigma, Sales, Process Improvement, Cross-functional Team..., Supply Chain, Forecasting, Logistics, Continuous Improvement, Pricing, Manufacturing, Operations Management, Product Development
Education
Purdue University
Bachelor of Science (BS), Business Administration and Management, General
Office of Health Information Technology January 2014 - October 2014
University of Arkansas for Medical Sciences October 2012 - January 2014
University of Phoenix 2005 - 2014
Arkansas Department of Education July 2007 - October 2012
Alltel Wireless March 2006 - June 2007
Arkansas Department of Higher Education April 2004 - March 2006
Office of Child Support Enforcement - OCSE Information Systems October 2003 - April 2004
Electronic Data Systems - Medicaid Software Products June 2001 - June 2003
Alltel Information Services; Financial Division; HealthCare Division; Telecom Division July 1992 - July 2001
University of Arkansas for Medical Sciences August 1985 - July 1992
Skills
systems, Strategic Planning, Staff Development, Educational Leadership, Project Management, Team Building, Management, Classroom, Tutoring, Educational Technology, Training, Leadership, Teacher Training, Community Outreach, Microsoft Word, Teaching, Team Leadership, Microsoft Office, PowerPoint, Research, Customer Service, Curriculum Development, Curriculum Design, Change Management, Public Speaking, Business Analysis, Visio, SQL, MS Project, Databases, Troubleshooting, Microsoft SQL Server, Access, System Administration, Analysis, Data Analysis, Process Improvement, Integration, Program Management, Microsoft Project
Education
Webster University 2004 — 2005
Master of Arts (M.A.), Computer Resource and Information Systems Management
Philander Smith College 2002 — 2004
Bachelor of Arts (B.A.), Organizational Management
University of Phoenix
Wells Fargo August 2002 - Present
Wachovia Corporation, A Wells Fargo Company August 2002 - October 2009
Alltel Wireless August 1999 - August 2002
RoseWay Transporation June 1993 - January 1999
Busey 1971 - 1972
Skills
Administrative..., Visio, PeopleSoft, Microsoft Excel, Outlook, Business Analysis, Process Improvement, Management, Human Resources, Sales, Software Documentation, Leadership, Call Centers, Access, Training, Customer Service, Vendor Management, SDLC
Education
Southeast Missouri State University 1967 — 1971
BS, Education
Liberty Tax Service June 2010 - Present
Alltel Wireless 2006 - 2009
Alltel Wireless 2002 - 2006
Alltel 1999 - 2002
Skills
Telecommunications, Cross-functional Team..., Coaching, B2B, Strategic Partnerships, Marketing, Process Improvement, Training, New Business Development, Sales Process, Leadership, Leadership Development, Operations Management, Retail Sales, Wireless, Management, P&L Management, Team Leadership, Selling, Solution Selling, Time Management, Contract Negotiation, Program Management, Sales
Education
Shippensburg University of Pennsylvania 1984 — 1990
Bachlor Degree, Communications
Shippensburg University of Pennsylvania
Motorola October 2014 - Present
BlackBerry February 2009 - October 2014
Verizon Wireless 2005 - 2009
Alltel Wireless 2004 - 2005
Alltel Wireless 2003 - 2004
Alltel Wireless 1997 - 2003
Skills
Account Management, Wireless, Telecommunications, Product Management, Vendor Management, Customer Experience, Product Marketing, Mobile Devices, Cross-functional Team..., Solution Selling, Direct Sales, Customer Retention, Sales Operations, Sales Management, B2B, Competitive Analysis, Call Center, Salesforce.com, Customer Satisfaction, Strategic Partnerships, Leadership, Management, Product Development, Call Centers, Strategy, Strategic Planning, Enterprise Software, Training, P&L Management, Product Launch, Pricing, Marketing Strategy, Channel Partners, Managed Services, Mobile Technology, Sales, Project Management, Cellular Communications, Marketing, VoIP
Education
Queens University of Charlotte 2001 — 2004
MBA, Business Admin
University of North Carolina at Charlotte - Belk College of Business 1991 — 1996
BS BA, Marketing
Stone Ward June 2013 - Present
Turner Sponsorship Consultants October 2009 - Present
Alltel Wireless July 2007 - June 2011
Alltel Wireless December 2005 - July 2007
Thompson & Company 2003 - 2006
Temerlin McClain January 2002 - November 2003
The Marketing Arm May 2000 - February 2002
Skills
Marketing Communications, Marketing, Leadership, Market Research, Strategy, Business Development, Product Marketing, Management, Brand Management, Product Development, Merchandising, Negotiation, Advertising, Sponsorship, Marketing Strategy, Integrated Marketing, Project Management, Cross-functional Team..., Mergers & Acquisitions, Event Management
Education
Southern Methodist University 1995 — 2000
Rhodes College 1995 — 1995
Scansource / Catalyst Telecom March 1999 - Present
Alltel Wireless September 1994 - October 1997
BellSouth Mobility September 1992 - August 1994
Skills
Distribution, Telecommunications, Channel, Forecasting, Customer Relations, Account Management, Solution Selling, Direct Sales, Customer Service, Avaya, Sales, Networking, Managed Services, Product Marketing, Sales Process, Call Centers, Unified Communications, Salesforce.com, VoIP, Wireless, Sales Operations, B2B, Channel Partners
Education
Samford University 1987 — 1991
Business, Marketing, Accounting
Franklin High School - Franklin, TN 1984 — 1987
Eagle Investment Systems 2010 - Present
AFCOM Western PA 2010 - 2012
Apex Performance Group, LLC 2006 - 2010
FreeMarkets/Ariba July 2001 - January 2007
Idea Integration 2000 - 2001
Alltel Wireless 1998 - 2000
Alltel Information Services 1996 - 1998
Skills
Data Center, Enterprise Software, Project Management, Integration, Cloud Computing, Process Improvement, Management, Team Leadership, Start-ups, Leadership, Strategic Planning, E-commerce, IT Management, Vendor Management, SDLC, Business Analysis
Education
Penn State University
BA
Windstream Communications February 2014 - Present
Windstream Communications May 2011 - Present
Windstream Communications April 2009 - May 2011
Alltel Wireless January 2008 - February 2009
Alltel June 2007 - January 2008
Alltel August 2005 - June 2007
ALLTEL July 2004 - August 2005
ALLTEL April 2003 - March 2004
ALLTEL November 2001 - April 2003
Alltel February 2001 - November 2001
Skills
Coaching, Marketing, Sales, Wireless, Telecommunications, Marketing Communications
Education
Ouachita Baptist University 1990 — 1994
Business Administration, Minor in Economics
Progressive Insurance August 2003 - Present
Alltel Wireless July 2001 - August 2003
TeleTech August 1999 - June 2001
Skills
Customer Service, Data Analysis, Data Entry, Technical Support, Quality Assurance, Accident Investigation, Quality Auditing, Aquisition, Accounting, Hand Drafting, Reporting & Analysis, Sales, Team Building, Microsoft Excel, Process Improvement, Team Leadership, Microsoft Office, Negotiation, Outlook, PowerPoint, Research, Social Media, Teamwork, Underwriting, Windows, Windows XP, Coaching, Office Administration, Passport, Claim Investigation, Claims Resolution, Fraud Detection, Fraud Prevention, Electronic Payments, Investigation, Call Centers, Customer Retention, Customer Experience, Training, Customer Satisfaction, Leadership, Analysis, Telecommunications, Access, Troubleshooting
Education
Saint Leo University 2010 — 2015
Associate’s Degree, Criminal Justice/Law Enforcement Administration
Saint Leo University 2010 — 2012
Bachelor’s Degree, Criminal Justice
M&R Records and Productions February 2015 - Present
Greenberg Traurig Maher LLP January 2013 - Present
Shugga White Productions October 2014 - Present
Consider This - Music Ministry August 2007 - October 2014
Perceptis October 2011 - January 2013
PerceptIS October 2007 - October 2011
Countrywide October 2005 - October 2007
Alltel Wireless June 2003 - October 2005
Nextel November 2000 - July 2002
AAA April 1993 - June 2000
Skills
Troubleshooting, Quality Assurance, Customer Relations, Telecommunications, Analysis, Community Outreach, Supervisory Experience, Customer Service, Software Documentation, Strategic Planning, Active Directory, Call Centers, Management, Training
Education
Estrella Mountain Community College 2008 — 2010
undecided, Technical / Customer Support Services
Owens Community College 1988 — 1988
Harbory Medical Cannabis Dispensary July 2015 - Present
AT&T September 2013 - October 2014
Alltel Wireless October 2006 - September 2013
First Cellular April 1993 - October 2006
Cellular One March 1991 - April 1993
Skills
Leadership, Retail, Time Management, Wireless, Customer Experience, Customer Retention, Sales Operations, Selling, Management, Customer Satisfaction, Sales Management, Account Management, Cellular Communications, Team Building, Sales, Telecommunications, Team Leadership, Customer Service, Direct Sales, Training, Mobile Devices, Solution Selling, Strategic Planning, Sales Process, Microsoft Office
Education
Southern Illinois University, Carbondale 1987 — 2000
Southern Illinois University, Carbondale
Communicatons/PR
RE/MAX June 2015 - Present
Walmart October 2014 - April 2015
Walmart July 2013 - October 2014
Walmart June 2011 - July 2013
Alltel Wireless May 2007 - May 2008
United States Air Force August 1997 - July 2007
Skills
Leadership Development, Diversity and Inclusion..., Curriculum Design, Training Leadership, Instructional Design, Six Sigma, Program Management, E-Learning, Management, Leadership, Instructor-led Training, Training, Employee Training, Performance Management, Organizational..., Captivate, Change Management, Employee Relations, Human Resources, Team Building, Strategic Planning
Education
University of Arkansas at Fayetteville 2005 — 2007
Master of Science (MS), Operations Management and Supervision
Park University 2004 — 2007
Bachelor of Science (BS), Business Management/Human Resources
Simmons First National Bank December 2014 - Present
IBM July 2014 - December 2014
Windstream Communications August 2011 - May 2014
TEKsystems February 2010 - August 2011
Alltel Wireless November 2001 - May 2006
Skills
CompTIA A+, CompTIA Network+, Active Directory, Desktop Administration, Help Desk Support, Windows 7, Windows XP, AS400 Administration, Microsoft Office, Jack Henry, TCP/IP, Wireless Networking, Video Conferencing, Broadband Networks, Remote Desktop, LAN-WAN, Microsoft Server Support, Teleconferencing, Cisco Technologies, Juniper Technologies, Routing Protocols, Enterprise Switching, VoIP, Service Provider...
Education
Pulaski Technical College 2008 — 2010
Associate's of Applied Science, Computer Information Systems
Verizon Wireless December 2008 - Present
Verifications, Inc. August 2006 - August 2008
Alltel Wireless August 2004 - July 2006
Skills
Wireless, Sales, Solution Selling, Business Development, Sales Operations, Relationship Management, Relationship Building, Product Marketing, B2B, Business Process..., Cellular Communications, Account Management
Education
Sheridan College 2003 — 2005
The Hartford February 2014 - Present
Department of Social Services April 2009 - October 2013
Verizon Wireless December 2007 - April 2009
Alltel Wireless December 2005 - April 2007
Skills
Case Management, Social Services, Customer Service, Crisis Intervention, Child Welfare, Adolescents, Motivational..., Mental Health, Family Services, Passion for serving..., Proven exceptional..., Effective and accurate..., Strong verbal..., Effective PC..., Proficiency in..., Insurance Solutions
Education
South Carolina State University 2000 — 2004
Bachelor of Science (BS), Psychology
ADEX Telecom - Ericsson Contractor January 2013 - Present
Verizon Wireless 2009 - 2011
Alltel Wireless 1998 - 2009
360 Communications 1996 - 1998
Sprint Cellular 1994 - 1996
Centel Celllar 1990 - 1994
Tri-Tel Communications (IXC) 1988 - 1990
Randolph Telephone Membership Corporation (ILEC) 1975 - 1985
Skills
Networking, Wireless, Integration, Project Planning, Troubleshooting, Switches, CDMA, VoIP, IP, Telecommunications, Ethernet, Cellular Communications, LTE, 3G, Computer Network..., 4G
Education
Randolph Community College 1985 — 1987
AAS, Electronic Engineering Technology
Wanslee Auto May 2012 - Present
Richmond American Homes March 2013 - October 2013
Verizon Wireless October 2008 - February 2012
KB Home March 2005 - March 2008
Alltel Wireless March 2002 - March 2005
Bill Breck Dodge March 1998 - March 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Pima Community College 1994 — 1996
Santa Rita High School 1989 — 1993
Informa Exhibitions February 2013 - Present
HomeSmart Realty June 2011 - Present
Remax Business May 2005 - June 2011
Verizon October 2004 - May 2005
Alltel Wireless November 1997 - October 2004
Skills
B2B, Trade Shows, Lead Generation, Online Advertising, Marketing Strategy, Social Media Marketing, B2B Marketing, Selling, Marketing, Negotiation, Contract Negotiation, Investment Properties, Sales, Investors, Sellers, Relocation, Real Estate Transactions, Real Estate
Education
Arizona School of Business and Real Estate
Real Estate Development
Phoenix College
Business Administration, Management and Operations
Tallan February 2015 - Present
WOW! Business February 2013 - February 2015
Knology December 2010 - February 2015
Alltel Wireless December 2001 - December 2010
Skills
Business Intelligence, Cloud Storage, Data Center, Broadband, Telephony, Wireless, VoIP, IaaS, SaaS, Metro Ethernet, AngularJS, Telecommunications, Agile & Waterfall..., Fiber Optics, Cable Television, T1, Internet Services, IP, Direct Sales, Customer Satisfaction, HFC, Optical Fiber, Ethernet, PRI, Salesforce.com, Computer Network..., Business Development, Unified Communications, Customer Retention, Networking, Cisco Technologies, Cloud Computing, Disaster Recovery, WAN, Co-location, Solution Selling, Sales, Microsoft Azure, Microsoft Biztalk, Microsoft 365, Microsoft SQL Server, Microsoft Sales..., Software Development, SharePoint, Big Data, KPI Dashboards, Power BI, Intranet Portals, Collaboration Tools
Education
Schiller International University 1999 — 2002
Bachelor of Business Administration (BBA), International Business
Southern Illinois University, Edwardsville 1997 — 1999
International Business
Acxiom August 2010 - Present
Alltel Wireless October 2007 - July 2009
Skills
Web Development, HTML, Management, CRM, Customer Service, Project Management, WordPress, Web Design, Blogging, Social Media, Web Analytics, Editing, Microsoft Office, Online Marketing, Social Networking, Troubleshooting, Email Marketing, SQL, Marketing, Social Media Marketing, SEO, Networking, Microsoft Excel, Windows Server, Access, Online Advertising, Content Management, Facebook, PowerPoint, Graphic Design, Oracle, SQL*Plus, Unix Shell Scripting, SOAP, Google Adwords, Publishing, Team Leadership, Adobe Creative Suite, Drupal, Google Analytics, Operating Systems, Agile Methodologies, Aprimo, Scrum, Amazon Web Services..., Perl, Python, Unica Campaign, Linux, Digital Marketing
Education
Pulaski Technical College 2010 — 2011
Associate of Applied Science, Computer Information Systems
University of Central Arkansas 2005 — 2007
Computer Science
Cellular Warehouse June 2015 - Present
Barton College September 2013 - Present
U.S. Cellular January 2010 - June 2015
East Carolina University 2013 - 2015
Verizon Wireless February 2009 - October 2009
Alltel October 2006 - February 2009
Alltel Wireless July 2003 - October 2006
Fastenal March 2003 - June 2003
Alltel Wireless November 1999 - March 2003
Skills
Business Intelligence, Customer Retention, Wireless, Quotas, Cellular Communications, Direct Sales, Telecommunications, M2M, Cold Calling, 4G, Solution Selling, Mobile Devices, CDMA, B2B, Sales, Customer Experience, Salesforce.com, EVDO, Mobile Technology, Wireless Networking, Wireless Broadband, LTE, Sales Presentations, New Business Development, Contract Negotiation, Team Leadership, Call Centers, Customer Service, Sales Process, Customer Satisfaction, Sales Operations, Account Management, Strategic Planning, Networking, Sales Management, Management, Leadership, Training, Retail
Education
Pitt Community College
Kansas City Regional Association of REALTORS Assessment SpecialistAscend LearningJuly 2013 - May 2014
T-Mobile August 2006 - July 2013
American Academy of Family Physicians March 2013 - June 2013
The Pitch February 2012 - August 2012
Alltel Wireless 2002 - 2004
Alltel Wireless 2002 - 2004
Skills
Communication, Business Writing, Technical Writing, Microsoft Office, Exceptional verbal, Verbal De-escalation, Coaching, Interviewing Skills, Creative Writing, Reviews, Spokesperson, Spanish, Copywriting, Editing, Social Networking, Public Relations, Copy Editing, Training
Education
Park University 2011 — 2012
Bachelor of Arts (B.A.), English Language and Literature/Letters, 3.7
Park University 2011 — 2012
Bachelor of Arts English Writing, English Language and Literature/Letters
Whitney Bank January 2011 - Present
Capital One October 2009 - January 2011
LG Electronics September 2007 - July 2008
Alltel Wireless October 2001 - May 2007
Southwest Airlines March 2001 - October 2001
Skills
Banking, Retail Banking, Risk Management, Relationship Management, Vendor Management, Customer Service, Cross Selling, Management, Project Management, Change Management, Business Process..., Team Building, Strategic Planning, Program Management, Microsoft Excel, Portfolio Management, Sales, Mortgage Lending, Credit, Credit Analysis, Loans, Leadership, Sales Management
Education
Southeastern Louisiana University
Motorola Solutions January 2010 - Present
Alltel Wireless October 2006 - January 2010
First Cellular of Southern Illinois October 2001 - October 2006
Skills
Miller Heiman Sales..., Salesforce.com, Telecommunications, Cold Calling, Solution Selling, Wireless, Customer Service, Sales, Sales Process, Sales Operations, Direct Sales, Account Management, Selling, Customer Retention, B2B, Team Building
Education
Southern Illinois University, Carbondale 2000 — 2003
Administration of Justice, Psychology and Business
US Air Force Reserve July 2011 - Present
US Air Force Reserve June 2008 - June 2011
US Air Force Reserve January 2005 - July 2008
Dillard's Inc 2007 - 2008
Alltel Wireless July 1997 - July 2007
Arkansas Department of Human Services May 1994 - July 1997
Skills
Human Resources, Customer Service, Training, Administrative Functions, Technical Writing, Supervisory Skills, Teamwork, Personnel Management, Organization &..., Quality Assurance, Project Management, Public Speaking, Process Improvement, Data Analysis, Team Building, Time Management, Team Leadership, Leadership Development, Access, Non-profit Volunteer, Military, Business Analysis, Supervisory Experience, Management Skills, Youth Mentoring, Organized self-starter, Outstanding time..., Program Evaluation, Program Development, Performance Appraisal, Project Planning, Compliance Testing, Computer Information..., Mainframe Programming, Conflict Management, Strategic Policy..., Budget Process, Budget Monitoring, People Skills, Diversity & Inclusion, Organizational Behavior, Management, Organizational..., Software Documentation, Problem Solving, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Webster University 2010 — 2012
Masters Degree, Public Administration
Southern Arkansas University 1987 — 1992
Bachelor of Business Administration (B.B.A.)
Self Employed July 2008 - November 2013
Xerox January 2006 - June 2008
AT&T October 2004 - November 2005
Alltel Wireless August 1998 - February 2004
AT&T June 1995 - August 1998
Southwest Search 1994 - 1994
Skills
Vendor Management, Program Management, Management, Strategic Planning, Contract Negotiation, Business Strategy, Process Improvement, Analysis, Strategy, Leadership, Product Management, Product Development, Advertising, Project Management, Account Management, Direct Sales, Training, Sales, Marketing, Business Development, Team Leadership, Negotiation, Product Marketing, Strategic Partnerships, Telecommunications, Change Management
Education
University of Arkansas at Fayetteville
Bachelor of Science (BS), Engineering: Computer Science Emphasis, 3
Ouachita Baptist University
Bachelor of Science (BS), Mathematics and Physics, 3
Northeast High School
Mathematics
Observer Media March 2015 - Present
IMG Fashion November 2012 - December 2014
Creative Artists Agency July 2011 - November 2012
GroupM October 2010 - June 2011
Cranford Johnson Robinson Woods June 2009 - August 2009
Alltel Wireless June 2007 - August 2007
Skills
Social Media, Social Media Marketing, Marketing, Social Networking, Event Planning, Sponsorship, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, PowerPoint, Photoshop, Fashion, Sponsorship Sales, Keynote
Education
Southern Methodist University - Cox School of Business 2006 — 2010
Bachelor of Business Administration (BBA)
Southern Methodist University 2006 — 2010
Bachelor of Arts (B.A.)
MasTec Network Solutions September 2010 - Present
ADC January 2001 - August 2010
ADC January 2000 - January 2001
Alltel Wireless January 1996 - January 1999
Skills
Telecommunications..., Power Engineering, Equipment Installation, Team Leadership, Networking, DACS, FTTx, ROADM, Multiplexing, DSLAM, CRS-1, MX960, Carrier Ethernet, Ethernet, NEBS, Telecommunications, Fiber Optics, DSL, Wireless, Cabling, Optical Fiber
Education
Penn Foster
Telecommunications Technology, Telecommunications Technology/Technician
Central Arkansas Water September 2009 - Present
University of Cental Arkansas August 1996 - Present
Verizon Wireless January 2008 - September 2009
Alltel Wireless June 2006 - December 2008
Remington College October 1998 - May 2006
City of Jacksonville, AR June 1991 - September 1998
Skills
Certifications: CPPO,..., Certified Professional..., Certified Purchasing..., Six Sigma, Customer Service, Microsoft Excel, Supply Management, Procurement, Purchasing, Leadership, Inventory Management, Public Speaking, Strategic Planning, Marketing, Team Leadership, Microsoft Word
Education
Philander Smith College
Bachelor of Arts (BA), Non-Profit/Public/Organizational Management, Magna Cum Laude
Dell Services November 2012 - Present
Roofing Supply Group July 2012 - September 2012
Fidelity Investments January 2012 - July 2012
Hewlett-Packard November 2010 - December 2011
Resources Global Professionals August 2008 - August 2010
Alsbridge, Inc. February 2007 - April 2008
Small Business Administration February 2006 - November 2006
Nokia July 1999 - November 2005
Alltel Wireless May 1996 - July 1999
GE Capital March 1992 - May 1996
Skills
Financial Planning and..., Financial Modeling, Budgeting, Planning, P&L Management, Forecasting, Financial Projections, Best Practices, Capital Expense (CAPEX), Cash Flow Models, Consulting, Financial Reporting, Key Performance..., Margin Growth, Pricing Models, Operating Expenses..., Back-Office Processes &..., Financial Training, Finance, Analysis, Program Management, Strategy, Cash Flow, Budgets, Strategic Financial..., Project Planning, Business Planning, Key Performance..., Management, Pricing Strategy, Training, Cross-functional Team..., Contract Negotiation, Leadership, Human Resources, Change Management, Fundamental Analysis, Financial Analysis, Gross Margin, Accounting
Education
Southern Methodist University - Cox School of Business
MBA, Finance/Accounting
Texas A&M University
BBA, Business Administration
Alltel Enterprise Project ManagerAlltel Communications, Inc.2005 - Present
Alltel Wireless 1997 - Present
Education
Queens University of Charlotte 1989 — 1993
Business
ExteNet Systems, Inc. June 2013 - Present
Powerwave Technologies September 2012 - March 2013
Powerwave Technologies December 2004 - September 2012
Self Employed - Wireless Installation and Service July 2002 - December 2004
System Integrators, INC July 2000 - July 2002
Alltel Wireless June 1996 - July 2000
US Army July 1988 - June 1996
Skills
Antennas, DAS, Filters, Amplifiers, RF Engineering, RF, Wireless, CDMA, Microwave, Cellular Communications, LTE, 4G, GSM, UMTS, 3G, Testing, Telecommunications, Integration, Troubleshooting, WiMAX, WiFi, Fiber Optics, EVDO, WCDMA, Optical Fiber, HSPA, Electronics
Education
Santa Fe College 1996 — 1998
BSEE
Fleming, Nolen, Jez, L.L.P. March 2013 - Present
Fleming, Nolen, Jez, L.L.P. September 2012 - March 2013
Hewlett Packard (Formerly EDS) June 2007 - August 2011
Fleming & Associates, L.L.P May 2010 - August 2010
Court of Appeals for the First District of Texas January 2010 - April 2010
Alltel Wireless 2003 - 2006
Skills
Legal Research, Legal Writing, Research, Document Review, Personal Injury..., Personal Injury, Product Liability, Civil Litigation, Contract Law, Courts, Torts, Lexis, Legal Issues, Motions, Employment Law, Document Drafting, Westlaw, Litigation, Administrative Law
Education
South Texas College of Law 2008 — 2012
Doctor of Law (J.D.), Legal Studies, General, Summa Cum Laude
University of Central Arkansas 1999 — 2003
BA, Sociology with a concentration in Criminology
Verizon Wireless January 2009 - Present
Alltel Wireless September 1996 - December 2008
Capricorn Systems 1994 - 2001
Consulting Center for Finance & Investment 1991 - 1994
Wipro Infotech Ltd 1987 - 1991
Skills
Performance Tuning, Shell Scripting, Databases, SDLC, Unix, PL/SQL, Solaris, Data Modeling, SQL Tuning, Sybase, Telecommunications..., CA Clarity
Education
PSG College of Technology 1984 — 1987
Master of Computer Applications (MCA)
Executive Express Aviation, LC April 2013 - Present
JA Flight Services, LLC January 2009 - Present
Alltel Wireless 2008 - 2009
BA Jacobs & Associates, LTD May 2007 - March 2008
LaSalle Bank NA and ABN AMRO July 2005 - May 2007
LaSalle Bank NA and ABN AMRO NA 2001 - 2005
ABN AMRO NA and LaSalle Bank NA 1995 - 2001
Ernst and Young 1987 - 1995
IBM 1983 - 1987
IBM 1977 - 1982
Education
Purdue University 1973 — 1977
BSME, Mechanical Engineering and Computer Science
Wells Fargo August 2014 - Present
AT&T September 2013 - August 2014
Allied Wireless Communications Corporation June 2010 - September 2013
Verizon Wireless March 2010 - June 2010
Alltel Wireless April 2006 - March 2010
Alltel September 2004 - April 2006
Skills
Vendor Management, Leadership, Project Management, Training, E-Learning, Management, Call Centers, Team Leadership, Strategy, Employee Training, Coaching, Performance Management, Strategic Planning, Sales, Analysis
Education
Southeastern Louisiana University 1992 — 1995
Bachelor of Arts (BA), Journalism
eSecuritel July 2014 - Present
eSecuritel Holdings, LLC, A Brightstar Company March 2012 - July 2014
eSecuritel Holdings, LLC March 2010 - March 2012
ALLTEL Wireless December 2003 - March 2010
Verizon Wireless 2009 - 2010
ALLTEL Corp October 2001 - March 2003
ALLTEL Corp January 1998 - October 2001
Skills
Licensed Property &..., Licensed Property &..., Telecommunications, Product Management, Vendor Management, Wireless, Call Center, Microsoft SQL Server, Quick Base Data..., Financial Reporting, Financial Modeling, Call Centers, Financial Analysis, Operations Management, Program Management, CRM, Management, Product Marketing, Training, Contract Negotiation, Project Planning, Analytics, Cross-functional Team..., Mobile Devices, Leadership, Strategic Planning, Strategy
Education
Webster University 2004 — 2007
MBA, Business w/emphasis in Info Mgmt
Southern Illinois University, Carbondale 1994 — 1998
BS, Industrial Technologies
Hoy Hoy! Soy Candles October 2014 - Present
Carolina Phone & Alarms, Inc. March 2011 - Present
Carolina Phone and Alarms, Inc. October 2007 - March 2011
Alltel Wireless October 1999 - October 2007
Quintex Automotive August 1992 - August 1999
Skills
Access Control, Low Voltage, Customer Service, Strategic Planning, Burglar Alarm, Structured Cabling, Software Installation, Fire Alarm, Electronics, Sales, Alarm Systems, Troubleshooting, Wireless, CCTV, Networking, Team Building, Sales Management
Education
Pierce College 1980 — 1982
Swisscom Hospitality Services October 2010 - Present
CSC June 2005 - September 2010
Rooney Art 2008 - 2009
Alltel Wireless June 2004 - June 2005
CSC May 2001 - June 2005
Skills
Troubleshooting, Networking, Software Documentation, Switches, Telecommunications, Cisco Technologies, CRM, Call Centers, Help Desk Support, Technical Support, Software Installation, System Administration, Disaster Recovery
Education
Shenandoah University 1994 — 1996
Alltel Communications Sr. ConsultantVerizon WirelessSeptember 2008 - Present
Alltel Wireless 2007 - Present
Alltel 2007 - Present
Education
Southern Arkansas University 1988 — 1992
PG&E January 2010 - Present
Alltel Wireless June 2004 - January 2010
Genentech 2002 - 2004
Actional January 2000 - June 2002
Munger, Tolles & Olson March 1993 - January 2000
Skills
Facilities Management, Professional Services, Purchasing, Call Center, Financial Analysis
Education
Royal Academy of Music, U. of London
BA Equiv, Music-Vocal Performance, Teaching
University of Arkansas at Little Rock
MBA, Business, Finance
Windstream Communications December 2011 - Present
Windstream (formerly Alltel) October 2004 - October 2010
Alltel 2004 - 2007
Alltel Wireless 2003 - 2004
Education
Southern Arkansas University 1977 — 1980
Bachelor of Business Administration, Marketing
AT&T Mobility September 2013 - Present
Alltel Wireless March 2005 - September 2013
Ericsson April 1998 - December 2004
BellSouth Mobility December 1991 - April 1998
Skills
Achiever, EVDO, CDMA, RF, GSM, Problem Solving, Team Leadership, Website Development, Customer Satisfaction, RF Engineering, Cellular Communications, 4G, Radio Network..., RAN, Broadcast Engineering, UMTS, Telecommunications, LTE, 3G, IP, Troubleshooting
Education
Southern Illinois University, Carbondale
Engineering
University of Phoenix
Business Administration
Acxiom January 2010 - May 2015
Jacobs Engineering and Construction, LLC September 2008 - September 2009
Acxiom January 2005 - September 2008
Alltel Wireless June 1998 - June 2004
Acxiom January 1991 - June 1998
Skills
SDLC, Vendor Management, PMP, Requirements Analysis, Business Analysis, Program Management, PMO, Visio, Requirements Gathering, Project Management, Process Improvement, Agile Project Management, Software Project..., Project Portfolio..., Data Warehousing, Agile Methodologies, MS Project, Cross-functional Team..., Integration, Business Intelligence, Change Management, IT Management, Business Requirements, Project Delivery, Business Process..., Team Leadership, Quality Assurance, IT Strategy, Release Management, Business Process, Service Delivery, Stakeholder Management, Risk Management, IT Service Management, SharePoint, Resource Management, IT Operations, CRM, Outsourcing, Solution Architecture, Scrum, Enterprise Architecture, Unix, Disaster Recovery, Software Documentation, Governance, Software Development, Testing, ITIL, Microsoft Project
Education
Pulaski Technical College 1982 — 1983
Computer and Information Sciences, General
McClellan High School 1980 — 1981
High School
Sciberus March 2014 - Present
Aumcore LLC 2012 - 2013
MedAssurant August 2011 - September 2012
LBi March 2008 - June 2011
Studiocom August 2005 - March 2008
Alltel Wireless 2005 - 2005
BearingPoint 2002 - 2004
Georgia Department of Revenue 2001 - 2002
Skills
Agile Methodologies, Quality Assurance, SDLC, Test Planning, Testing, Quality Center, Team Leadership, Test Management, eCommerce Testing, Mobile Testing, Team Management, Manual Testing, Test Cases, Management, Defect Tracking, User Acceptance Testing, Software Quality..., Regression Testing, Software Development, SharePoint, Software Project..., Java, Mobile Applications, Usability Testing, Scrum, Agile Testing, Start-ups, TFS, Resource Management, Test Automation, Android, QTP, HTML, Agile Project Management, Web Applications, JIRA, Visio, XML, User Experience, Web Services, Integration Testing, System Testing, Requirements Analysis, User Interface Design, Requirements Gathering, Enterprise Software, SQL
Education
Chubbs 1989 — 1991
Raritan Valley Community College 1990 — 1992
J. P. Stevens High School 1986 — 1989
Verizon Wireless January 2009 - Present
Alltel Wireless October 1998 - Present
ALLTEL 1998 - Present
Patterson's Carriage Inn Restaurant February 1998 - June 1998
Stony Mountain Garden Center June 1995 - February 1998
Education
Penn State University 2000 — 2002
Tunkhannock Area 1996 — 2000
High School Diploma
Cricket Wireless November 2014 - Present
AT&T Mobility/Alltel Wireless October 2012 - October 2014
Alltel Wireless February 2009 - October 2012
Alltel Wireless March 2002 - February 2009
Alltel Wireless March 2000 - March 2002
Alltel Wireless 1998 - 2000
Alltel Wireless 1997 - 1998
Skills
Sales Management, Customer Experience, Customer Satisfaction, Wireless, Telecommunications, Sales, Sales Operations, Customer Retention, Direct Sales, Account Management
Education
Shippensburg University of Pennsylvania 1986 — 1990
Bachelor's Degree, Communication, General
Elon College 1986 — 1987
Sprint Nextel June 2012 - Present
Grand Valley Amateur Hockey Association March 2013 - Present
Michigan Nationals August 2011 - March 2013
Johnson Controls December 2008 - April 2012
Alltel June 2006 - December 2008
Alltel Wireless September 2003 - June 2006
Torch River Marine/Cherryland Motorsports March 1991 - August 2003
Skills
Sales Operations, Account Management, Sales, Solution Selling, Management, Strategic Partnerships, Marketing, Wireless, Business Development, Coaching, Sales Process, Sales Management, Strategy, B2B, Managed Services, Selling, Cold Calling, Project Management, Retail, Team Leadership, SaaS, Contract Negotiation, Salesforce.com, Key Account Management, Product Marketing, Leadership, Customer Service, Telecommunications, Product Management, P&L Management, Team Building, New Business Development, CRM, Sales Presentations, Unified Communications, Cross-functional Team..., Customer Satisfaction, Mobile Devices, Customer Experience, Channel Partners, Baseball, Training, Forecasting, Time Management, Vendor Management, Operations Management, Ice Hockey, LEED GA, Athlete Development, Customer Retention
Education
Saginaw Valley State University 1986 — 1989
Business Administration
Verizon Wireless June 2015 - Present
Verizon Wireless January 2009 - Present
Alltel Wireless January 2008 - July 2009
PenTeleData October 2007 - December 2007
Skills
Routers, CDMA, Juniper, WAN, Wireless, Troubleshooting, Switches, Routing, IP, CCNA, VPN, Networking, T1
Education
Pennsylvania College of Technology 2003 — 2006
Associates, Electronics with Cisco Systems emphasis
Jersey Mike's Subs September 2012 - Present
Alltel Wireless June 1996 - July 2009
Alltel 1996 - 2008
Skills
Sales, Wireless, Telecommunications, Solution Selling, Mobile Devices, Customer Retention, Sales Operations, Sales Process, Customer Satisfaction
Education
Savannah Technical College 2012 — 2015
Dental Hygiene/Hygienist
Valdosta State University 1990 — 1995
Bachelor of Business Administration (BBA), Finance
National Vision, Inc. March 2011 - Present
WOBE June 1992 - March 2011
Angles Care Home Health Nebraska November 2010 - February 2011
Mannatech May 2009 - February 2011
The Filter Shop, Inc. January 2010 - November 2010
InfoUSA February 2005 - June 2009
Office furniture Installers December 2002 - February 2005
Cox Business Services March 2001 - June 2002
Alltel Wireless May 1994 - March 2001
Skills
Sales Management, New Business Development, Marketing, Direct Marketing, B2B, Sales, Sales Operations, Leadership, Account Management, Email Marketing, Team Building, Training, Management, Retail, Customer Satisfaction, Customer Service, Strategic Planning, Social Media, Contract Negotiation, Marketing Strategy, Telecommunications, Analysis, Small Business, Product Management, Lead Generation, Advertising, Customer Retention, Networking, Direct Sales, Salesforce.com, Team Leadership, Time Management, CRM, Selling, Competitive Analysis, Strategic Partnerships, Strategy, Coaching
Education
College of St Mary's 2001 — 2002
Telecommunications
University of Nebraska-Lincoln 1982 — 1984
Business
Southeast Community College 1980 — 1982
Accounting and Business
Naval Surface Center, Corona Division February 2014 - Present
Naval Surface Warfare Center, Corona Division June 2003 - Present
NGIT June 2002 - June 2003
Alltel Wireless September 1999 - April 2002
Litton PRC October 1996 - September 1999
Hughes Aircraft Company September 1988 - September 1992
US Navy November 1978 - September 1988
Skills
DoD, Testing, Team Leadership, Network Security, Integration, Systems Engineering, Troubleshooting, Cisco Technologies, Switches, Telecommunications, Wireless, System Administration, Security, Security+, Program Management, VMware, Networking, IP, Project Planning, Disaster Recovery, Linux, Information Assurance, Electronics, Security Clearance, Military, Project Management, TCP/IP
Education
Saint Leo University 1998 — 2000
BS, Computer Information Systems
Saint Leo University 1992 — 1996
BA, Business Management
Verizon Wireless October 2011 - Present
Verizon Wireless April 2008 - September 2011
Alltel Wireless January 2007 - March 2009
Alltel October 2005 - January 2007
Alltel Wireless February 2002 - September 2002
Skills
Customer Retention, Wireless, Customer Satisfaction, Direct Sales, Cold Calling, Telecommunications, Sales, Customer Experience, Customer Service, Call Center, Account Management, Sales Operations, Sales Management, Sales Process, Cellular Communications, Retail Sales, Quotas, Mobile Devices, B2B, Managed Services, M2M, Retail, Team Leadership, Building Relationships, Training, Merchandising, Inventory Management, Hiring, Time Management, Product Management, Store Management, Profit, Team Building, Lead Generation, Android, Recruiting, Solution Selling
Education
Southern Arkansas University 1997 — 2002
n/a, Theatre
West side Christian high school 1994 — 1997
High school Diploma, Theoretical and Mathematical Physics
AT&T Global Services December 2013 - Present
AT&T June 2010 - December 2013
Alltel Wireless October 2007 - June 2010
Skills
EVDO, RF Engineering, 4G, CDMA, LTE, Wireless, Actix, RF, Cellular Communications, UMTS, RF design, TDMA, T1, HSPA, WCDMA, Microwave, WiMAX
Education
Owens Community College 1990 — 1993
AS, Electrical/Electronics
Verizon Wireless January 2009 - March 2010
Alltel Wireless December 2005 - January 2009
Alltel Wireless May 2002 - December 2005
Alltel Wireless May 2000 - May 2002
Skills
Cellular Communications, Wireless, Sales
Education
Pikes Peak Community College
AAS, Criminal Justice
ThyssenKrupp Elevator October 2011 - Present
Verizon Wireless July 2010 - August 2011
Alltel Managment Trust January 2009 - July 2010
Alltel Wireless November 1992 - January 2009
Alltel Wireless April 2001 - May 2003
Alltel Wireless August 1994 - April 2001
Alltel Wireless November 1992 - August 1994
SBC - Pacific Bell February 1981 - November 1992
Skills
Procurement, Supply Chain Management, Supply Management, Forecasting, Inventory Management, CPFR, Data Validation, Logistics, Supplier Management, Demand Planning, Management, Customer Satisfaction, Supply Chain, Project Planning
Education
San Diego Mesa College 1978 — 1980
AA, Applied Arts Travel and Tourism
San Diego Mesa College 1978 — 1980
Associate of Arts (A.A.), Applied Arts Travel and Tourism
Advance Auto Parts 2010 - Present
Firestone November 2009 - August 2010
Alltel Wireless March 2009 - November 2009
Manpower August 2008 - January 2009
Gutowski Investments - Brougham Manor July 2007 - July 2008
Sears, Roebuck and Co. November 2003 - July 2007
Siena Heights University January 2004 - May 2007
Creative Dining Services January 1999 - January 2004
Skills
Microsoft Office, Automotive, Leadership, Sales, Customer Service, Management
Education
Siena Heights University
Bachelor of Arts, Business Administration; Business Administration
Alltel Wireless December 2008 - June 2009
Alltel Wireless February 2005 - December 2008
Alltel Wireless September 2000 - February 2005
Education
Seton Hall University 1980 — 1983
none, Communications
U.S. Cellular July 2014 - Present
Cricket Communications August 2012 - June 2014
Cricket Communications June 2010 - August 2012
Evergreen Packaging April 2007 - April 2009
Alltel Wireless January 2000 - January 2007
GTE Wireless May 1990 - June 2000
Skills
Strategic Sourcing, Procurement, Program Management, Supply Chain, Start-ups, Logistics, Product Marketing, Vendor Management, Supply Management, Cross-functional Team..., Contract Negotiation, Supply Chain Management, Integration, Team Building, Leadership, Sales, Management, Process Improvement, Strategy
Education
University of Miami 1994 — 1997
Master of Science
Saint Leo University 1992 — 1993
BA
Verizon Wireless July 2013 - Present
Verizon Wireless July 2009 - July 2013
Alltel Wireless June 2007 - June 2009
Alltel Wireless March 2006 - May 2007
Midwest Wireless March 2005 - May 2006
Parts Supply & Machine September 1987 - February 2005
Skills
Interviews, Recruiting, Hiring, Talent Acquisition, Screening Resumes, Internet Recruiting, College Recruiting, Customer Retention, Sales, Management, Customer Experience, Customer Satisfaction, Wireless, Telecommunications, Training, Customer Service, Cross-functional Team..., Sales Process, Leadership, Sales Operations, Team Leadership, Employee Training, Merchandising, Selling, P&L Management, Vendor Management, Time Management, Sales Management, Solution Selling, Account Management, Retail Sales, Mobile Devices, Store Management, Social Networking, Building Relationships, VoIP, Quotas, Team Building, Mobile Technology
Education
Rasmussen College-Minnesota 2005 — 2007
Associate of Arts and Sciences (AAS), Business Administration and Management, General
AT&T Mobility October 2007 - Present
Alltel Wireless July 2003 - February 2007
AT&T September 1996 - March 2003
Skills
Wireless, Telecommunications, Direct Sales, Customer Satisfaction, Customer Experience, Customer Retention, Sales, Sales Operations, Solution Selling, Mobile Devices, Retail, Account Management, Cellular Communications, Call Centers, Sales Process, M2M, Selling, Quotas, Sales Management, Customer Service, Leadership, Team Building, Team Leadership, Management
Education
Rio Salado College 2013 — 2015
Associate of Arts (AA), Organizational Leadership
AT&T March 2015 - Present
AT&T September 2013 - March 2015
Alltel Wireless 2006 - September 2013
US Navy Reserve 1989 - 2008
First Cellular of Southern Illinois 1994 - 2006
US Navy 1983 - 1989
Skills
Computer Network..., Network Design, Troubleshooting, Wireless, IP, Telecommunications, GSM
Education
Southern Illinois University, Carbondale 1989 — 1993
Bachelor of Science (BS), Electrical Engineering Technology
George DeLallo Company Director of PurchasingThermo Fisher ScientificSeptember 1996 - May 2006
Alltel Wireless June 1993 - August 1996
United States Marine Corps September 1981 - April 1993
Skills
Packaging, Inventory Management, Negotiation, Pricing, Problem Solving, Purchasing, Strategic Sourcing, Procurement, Supplier Management, Global Sourcing, Supply Chain Management, Cost Reduction, Low Cost Country..., Supply Chain, Materials Management, MRP, Forecasting, Vendor Relations, Inventory Control, Spend Analysis, Purchasing Management, Vendor Managed Inventory, Process Improvement, Lean Manufacturing, SAP, Supply Management, Manufacturing, Cross-functional Team...
Education
Robert Morris University 1977 — 1981
BSBA, Accounting
Diversey Inc June 2010 - Present
JohnsonDiversey May 2002 - June 2010
Alltel Wireless February 2000 - August 2001
Skills
Key Account Management, Key Account Development, Contract Management, Contract Negotiation, Consultative Sales..., National Accounts, Training Delivery, Sales Management, Selling, B2B, Coaching, Budgets, Team Building, Business Planning, Sales Operations, Account Management, Sales Process, New Business Development, Sales Presentations, P&L Management, Forecasting, Value Selling, Pricing, Cold Calling, P&L, Direct Sales, Cross-functional Team..., Competitive Analysis, Pricing Strategy, Distributors, Negotiation, Sales, Product Development, Solution Selling, Market Planning, Purchasing, Selling Skills, Market Development, Marketing Strategy, Product Launch, Trade Shows, Business Development, Salesforce.com, Product Marketing, Country Music
Education
Rochester Institute of Technology 1992 — 1997
BS, Environmental Management
Personal Alliance Consulting April 2011 - August 2012
Saint Thomas Health August 2009 - April 2012
Alltel Wireless June 2008 - February 2009
GDH Consulting November 2006 - January 2008
University of Arkansas for Medical Sciences October 2005 - October 2006
Arkansas Blue Cross Blue Shield June 2005 - October 2005
TEKsystems November 2003 - February 2005
Sidley Austin LLP April 2001 - May 2003
University of Chicago August 1998 - March 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Help Desk Support, Desktop Administration, Windows Server, Network Administration, Computer Hardware, Hardware Diagnostics, Software Installation, Customer Satisfaction, Windows XP
Education
Robert Morris College 1991 — 1994
Associate's degree, Computer Systems Analysis
Northrop Grumman Corporation October 2000 - Present
Alltel Wireless September 1993 - October 2000
Union National Bank August 1989 - July 1993
Skills
SDLC, Visual Studio, Software Development, Agile Methodologies, Software Engineering, Visual Basic, Web Services, Requirements Analysis, SQL, Microsoft SQL Server, IIS, Integration, .NET, XML, Testing, COBOLII, MVS, TSO, Object Oriented Modeling, Databases, C#, Business Analysis, Software Project..., Software Documentation
Education
Philander Smith College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Southern Technical College
Associate of Science (A.S.), Computer/Information Technology Administration and Management
Lutheran Social Services of Illinois December 2013 - Present
United methodist children home April 2013 - September 2013
H- group August 2012 - December 2012
alltel wireless May 2005 - May 2010
Skills
Team Leadership, Sales Management, Account Management, Team Building, Social Media, Data Entry, Strategic Planning, Project Management, Social Media Marketing, Customer Experience, Telecommunications, Leadership Development, Recruiting, Hiring, Human Resources, Interviews
Education
Southern Illinois University, Carbondale 2010 — 2012
Southeastern illinois college 2001 — 2003
Associates, Human Services, General
Aramark Uniform Services February 2015 - Present
East Lawn Palms Cemetery December 2013 - September 2014
T-Mobile September 2011 - August 2012
Sweet-things Cupcake Shoppe August 2010 - September 2011
Alltel Wireless March 2003 - November 2009
Alltel Wireless January 2005 - January 2006
Alltel Wireless July 2000 - 2003
Skills
Direct Sales, Sales, Sales Management, Retail, Customer Experience, Wireless, Coaching, Customer Service, Employee Training, Recruiting, Business Planning, Operations Management, Solution Selling, Customer Retention, Cold Calling
Education
Palo Verde High School
Pima Community College
Zappos Family of Companies January 2012 - Present
Bank of America January 2011 - January 2012
Provident Bank June 2010 - December 2010
U.S. Bank May 2009 - April 2010
Alltel Wireless March 2007 - March 2009
HSBC April 2006 - January 2007
Rediff.com May 2004 - February 2006
Skills
Requirements Gathering, Requirements Analysis, Gap Analysis, SDLC, Visio, Waterfall, Agile Methodologies, JAD, Business Analysis, UML, RUP Methodologies, JavaScript, Core Java, HTML, ePortfolio, BRD, GAAP, SOX Compliancy, RTM, Use Case Analysis, RequisitePro, MS Project, Rational Rose Real Time, QTP, SME Consulting, Microsoft Office, Java, Software Development, Testing, Cloud Computing, Wireless, Business Objects
Education
San Jose State University 2009 — 2010
Master of Business Administration (MBA), Information Technology, A
South Gujarat University 2001 — 2004
Bachelor of Technology (BTech), Computer Engineering, A
Verizon Wireless September 2009 - July 2012
Verizon Wireless August 1999 - July 2012
Verizon (formerly ALLTEL) 1999 - 2012
Verizon Wireless March 2002 - September 2009
Alltel Wireless August 1999 - March 2002
ADT February 1998 - July 1999
ADT January 1997 - February 1998
Education
Strayer University (NC) 2010 — 2013
MBA, business management
Saint Augustine’s University 1987 — 1997
Bachelor of Arts, music
Saint Augustines College
Bachelor of Arts, Music
Conway Public Schools; Bob Courtway Middle School August 2006 - Present
Alltel Wireless 2001 - 2006
Morrilton High School 1995 - 1999
Education
University of Central Arkansas 1996 — 2001
Masters in Educational Leadership
Ouachita Baptist University 1991 — 1995
Bachelor of Science
Vermilion Parish Library August 2007 - October 2011
SC Kiosks March 2005 - May 2006
Alltel Wireless November 2003 - February 2005
Skills
Advanced knowledge of..., Ability to manage time..., ability to follow..., Software Documentation, Customer Service, Microsoft Office, Microsoft Excel, Filing, Financial Analysis, PowerPoint, Microsoft Word, Telephone Skills, Data Entry, Access, Time Management, Outlook, Management
Education
South Louisiana Community College 2012 — 2013
Associate of Applied Science, Business Office Administration/Accounting
South Louisiana Community College 2012 — 2013
Tecnical Diploma, Accounting
Sibley High School 1992 — 1995
High School Diploma
T-Mobile April 2009 - Present
Alltel Wireless March 2007 - April 2009
Sears Holdings Corporation October 1995 - March 2007
Skills
Telecommunications, Direct Sales, Sales Operations, Sales Process, Solution Selling, Salesforce.com, Customer Retention, Wireless, Customer Experience, Unified Communications, Selling, Channel Partners
Education
Polaris Career Center 1995 — 1996
Midpark 1993 — 1996
Verizon Wireless April 2009 - Present
Alltel Wireless October 2006 - April 2009
Alltel Wireless March 2003 - October 2006
Skills
Wireless, VoIP, LTE, IP, Computer Network..., Network Design, Cellular Communications, MPLS, Switches, Cisco Technologies, Wireless Networking, 4G
Education
Pearl River Community College 1994 — 1997
General Dynamics IT June 2009 - August 2014
Florida State Attorney August 2006 - August 2008
Alltel Wireless June 2000 - June 2006
Skills
Team Leadership, Customer Service, Customer Satisfaction, Database Administration, Legal Administration, Leisure Travel, Business Travel, Legal Research, Online Research, Management, Training, Leadership, Interviews, Analysis, Call Centers, Human Resources, Technical Support, Team Building, Coaching, Policy, Software Documentation, Employee Training, Telecommunications, Troubleshooting, Program Management, Sales, Networking, Conflict Resolution, System Administration, Project Management
Education
Saint Leo University 2006 — 2008
Bachelor of Science (B.S.), Criminal Justice, 3.516
Hillsborough Community College 1990 — 1995
Associate of Science (A.S.), Legal Assisting, 3.0
Self-employed July 2011 - Present
N.E.W. Customer Service Companies, Inc November 2012 - May 2014
Menards March 2008 - July 2009
King Maintenance, Inc. February 2007 - March 2008
Alltel Wireless June 2007 - December 2007
Pillsbury College - IT Dept. August 2004 - June 2006
City of Petoskey, MI March 2005 - September 2005
Education
Westwood College-Online Campus 2007 — 2008
Computer and Information Systems Security/Information Assurance
Pillsbury Bible College (no longer existent - had to close down) 2004 — 2006
Computer Science, and Expanded Bible
University of Minnesota Duluth 2003 — 2004
Environmental Studies, Computer Science
Pensacola Christian College 2001 — 2002
Computer Science, and Bible w/ empasis in Missions
Lakeview Christian Academy (high-school) 1997 — 2001
H.S. diploma, general studies - high school, grades 7-12