Alltel Wireless
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Alltel Wireless Employees
Verizon Wireless April 2005 - Present
Verizon Wireless 2000 - 2005
Alltel Wireless 1996 - 2000
Skills
Direct Sales, IP, M2M, Managed Services, Mobile Devices, Solution Selling, Telecommunications, Unified Communications, VoIP, Wireless, Salesforce.com, Sales Process, Sales Operations, Account Management, Customer Retention, B2B
Education
College of the Canyons 1992 — 1994
Associate’s Degree, Social Sciences
DataServ, a Skoda Minotti Technology Firm January 2015 - Present
MCPc February 2011 - October 2014
InSeT Systems LLC March 2009 - February 2011
MCPc July 2008 - March 2009
ARINC Engineering Services, LLC 2007 - 2008
Audiopack / Ultra Electronics August 2004 - September 2005
Nokia 2003 - 2003
Progressive Insurance 1999 - 2002
Alltel Wireless January 1999 - November 1999
GTE Wireless 1989 - 1999
Skills
Wireless, Wireless Networking, Networking, Cisco Technologies, Integration, VoIP, Switches, Troubleshooting, Network Design, Disaster Recovery, RF, WiFi, Cloud Computing, VPN, Telecommunications, System Deployment, Technical Support, Data Center, Ethernet, Virtualization, WLAN, WAN, CCNA, IP, Testing, Routing, CDMA, Unified Communications, Strategic Planning, Network Security, Product Development, MPLS, Cellular Communications, Security, Network Engineering, Microwave, Network Architecture, Managed Services, Pre-sales, Linux, Hardware, TCP/IP, Network Administration, Systems Engineering, Mobile Devices, Cisco IOS, LAN-WAN, Microwave Engineering, Microwave Links, Wireless Mobility
Education
Cuyahoga Community College 1978 — 1979
Classes toward ASET, BSET
Cleveland State University 1976 — 1979
Work toward BSEE, BSEE
CF Brush 1973 — 1976
Diploma, College Prep
CF Brush 1973 — 1976
Diploma
T-Mobile December 2012 - Present
Cricket Communications August 2008 - December 2012
Alltel Wireless May 2004 - August 2008
2BMobile February 2002 - May 2004
Skills
Sales Management, Market Development, Distribution Strategies, Financial Reporting, Staff Development, Leadership Development, Technical Product..., Customer Retention, Forecasting, Direct Sales, Indirect Sales Channels, Big Box, Sales Compensation, Telecommunications, Wireless, Customer Satisfaction, Sales Operations, CDMA, Cellular Communications, Customer Experience, Mobile Devices, Staff Supervision
Education
Bowling Green State University 1997 — 2002
Bachelor of Fine Art, Art
Dream Home Realty LLC July 2005 - Present
1st USA Realty Referral Service, LLC September 2004 - July 2005
Century 21 Metro Alliance March 2000 - September 2004
Alltel Wireless April 1998 - 2004
CellularOne August 1996 - April 1998
Bell Atlantic Mobile May 1995 - August 1996
Lawyers Title Insurance Co November 1993 - May 1995
Skills
Investment Properties, New Homes, Short Sales, New Home Sales, First Time Home Buyers, Foreclosures, Single Family Homes, Listings, FHA, Referrals, Investors, Buyer Representation, HUD, Buyers, Vacation Homes, Real Property, SFR, Relocation Buyers, ABR, REO, Real Estate Transactions, Residential Homes, Real Estate, Move Up Buyers, Contract Negotiation, Income Properties, Investments, Customer Service, Microsoft Excel, Internal Audit, International Sales, 10 Key, Microsoft Office, Microsoft Word, Project Management, Market Analysis, Negotiation, Organization, Office Management, Office Administration, Strategic Planning, Quality Assurance, Quality Control, Translation, Typing, Windows, Spanish, Relocation, Commercial Real Estate, Selling
Education
Rancho Santiago College 1986 — 1989
Equivalent to Associate of Arts in Business Administration, Business Administration and Management, General
California State University-Fullerton 1986 — 1987
Certified in Business Management, Business Administration and Management, General
Orange County Regional Occupational Program 1986 — 1986
Certified in Computer Applications, Data Entry/Microcomputer Applications
Closson Music Studio November 2009 - Present
Verizon Wireless January 2009 - November 2009
Alltel Wireless March 1999 - January 2009
ALLTEL - Formerly 360 Communications November 1995 - September 1997
Skills
Microsoft Office, Customer Service, Music, Guitar, Public Speaking, Testing, Microsoft Excel, Music Education, Saxophone, Clarinet, Flute, Jazz Guitar, Flamenco Guitar, Writing, Excel, Irish Whistle, Recorder, Music Production, Music Industry, Music Theory, Strategic Planning, Training, Windows, Management, Teaching, Musicians, Composition
Education
University of Phoenix 2005 — 2006
AA, General Studies
Chipola College
Music Performance, General
AT&T Mobility (formerly Alltel Wireless) September 2013 - Present
Alltel Wireless June 1994 - September 2013
GTE Government Systems December 1988 - January 1994
J & J Maintenance December 1984 - December 1988
Skills
Cellular Communications, LTE, Wireless, CDMA, EVDO, 3G, 4G, CDMA2000, Telecommunications, UMTS, VoIP, Network Design, RF, GSM, IP, Microwave, RF Engineering, Computer Network..., Wireless Networking, TDMA, Ethernet, SS7, iDEN, WiFi, HSPA, WiMAX, Network Engineering, Fiber Optics, Mobile Devices, TCP/IP, Routers, Network Optimization, T1, Backhaul, GPRS, Testing, WCDMA, RAN, Switches, Troubleshooting, 2G, MapInfo, Antennas, Network Performance, Drive Test, Core Network, RF design, 3GPP, Wireless Broadband, ATM networks
Education
U.S. Army 1977 — 1983
Teletypewriter Repair
Central Texas College 1985 — 1985
Aircraft Electricity
Greenville High School, Greenville, Alabama 1973 — 1977
Jcsb February 2013 - Present
Partenza Salon and Spa December 2010 - March 2014
Alltel Wireless October 2000 - November 2006
Skills
Teaching, Public Speaking, Microsoft Office, Tutoring, Research, Curriculum Design, PowerPoint, Curriculum Development, Microsoft Word, Microsoft Excel, Higher Education, Community Outreach, Event Planning, Nonprofits, Customer Service
Education
Chipola College 1992 — 1993
Marianna High School 1989 — 1992
High School Diploma
Eaton - Hydraulics Business May 2014 - Present
Eaton Corporation July 2008 - May 2014
Alltel Wireless 2006 - 2008
Midwest Wireless, Inc 2002 - 2006
Skills
Account Management, Cross-functional Team..., Sales, Product Marketing, Process Improvement, Project Management, Customer Service, New Business Development, Product Development
Education
Cardinal Stritch University 2011 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Rasmussen College-Minnesota 1998 — 2001
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Wells Fargo Home Mortgage June 2013 - Present
Wells Fargo Home Mortgage May 2013 - June 2013
SunTrust Mortgage June 2011 - March 2013
Aerotek June 2011 - September 2011
Wells Fargo Home Mortgage June 2007 - August 2009
Wells Fargo Home Mortgage May 2006 - June 2007
EM Promotion - MIH Promotions December 2004 - April 2006
Alltel Wireless February 2003 - December 2004
State of North Carolina - State Port Operations February 2002 - December 2002
Bert's Surfshop April 1999 - February 2001
Skills
detailed,goal oriented...., strong knowledge of..., pocesses strong..., Knowledge of Freddie..., knowledge of MSP,..., Knowledge of Microsoft..., Underwriting, Job Coaching, Minimal Supervision, Meet Deadlines, Microsoft Office, Applications, Default, Goal Oriented, Loss Mitigation, Loans, FHA, Mortgage Lending
Education
J Sargeant Reynolds Community College 2012 — 2014
Associate's degree, Business Management
Carteret Community College 1999 — 2001
Associate of Arts and Sciences (A.A.S.), Photographic and Film/Video Technology/Technician and Assistant
Cape Lookout Marine Science High School 1994 — 1996
High School Diploma, General Studies
Verizon Wireless June 2009 - December 2011
Alltel Wireless September 2005 - May 2009
Western Wireless April 2004 - August 2005
Western Wireless April 2003 - April 2004
Rapidigm Inc. June 2001 - May 2002
Verizon Wireless February 1999 - April 2001
Verizon Wireless 1998 - 1999
Verizon Wireless 1997 - 1998
AirTouch 1995 - 1997
US WEST Cellular 1994 - 1995
Skills
Product Management, Product Launch, Project Management, Vendor Management, Processes Development, Forecasting, Competitive Analysis, Employee Training, employee dev, Wireless, Program Management
Education
Brooks Institute of Photography 1985 — 1988
Bachelor of Applied Science (B.A.Sc.), Illustration/Advertising Photography
Brigham Young University 1983 — 1984
Undergraduate Studies, Communications, Computer Science, Spanish
Bodybuilding.com May 2014 - Present
Stradix Group February 2013 - May 2014
Self-employed 2009 - February 2013
The Weekly News Journal October 2008 - May 2009
Alltel Wireless February 2007 - August 2007
Skills
Graphic Design, Administrative..., Clerical Skills, Fast Learner, Tech-savvy, Hard-worker, Self-starter, Customer Service, Problem Solving, Friendly Demeanor, Detail Oriented, Fast-paced, Adobe Creative Suite, Typography, Photoshop, InDesign, Pagination, Illustrator, Logo Design, Copy Editing, Web Design, CSS, HTML, Social Networking, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Peachtree, Internet, Multi-line Phone, Invoicing, Cash Management, Inventory Management, Filing, Greeting, Travel Planning, Social Media Marketing, SEO, E-commerce SEO, Social Media, Dreamweaver, Adobe Fireworks, Adobe Acrobat, Branding
Education
College of Southern Idaho 2007 — 2009
Associate of Applied Science, Graphic Design, 4.0
T-Mobile July 2014 - Present
Verizon Wireless July 2013 - January 2014
Verizon Wireless July 2009 - June 2013
Verizon Wireless January 2009 - July 2009
Alltel Wireless December 2006 - January 2009
Skills
Quotas, Direct Sales, M2M, Wireless, Customer Retention, Solution Selling, Telecommunications, Cellular Communications, Sales Process, Sales Management, Cold Calling, Sales Operations, Customer Satisfaction, B2B, 4G, Account Management, Customer Experience, Sales Presentations, Sales, Management, Training, Coaching, Leadership, Retail
Education
Southwestern College 2012 — 2013
Masters Degree, Organizational Leadership
Cameron University 2010 — 2012
Bachelor of Science, Organizational Leadership
Newton & Willis LLC December 2000 - Present
T-Mobile November 2009 - 2015
Verizon Wireless March 1994 - October 2009
Alltel Wireless March 1994 - October 2009
GTE Hawaiian Telephone Company March 1989 - December 1993
Skills
Customer Service, Wireless, Customer Retention, Sales Management, Customer Experience, Telecommunications, Account Management, Call Center, Retail, Sales Operations, Sales, Team Building, New Business Development, Strategic Planning, Customer Satisfaction, Product Management, Leadership, B2B, Marketing, Management, Selling, Sales Process, Mobile Devices, Cross-functional Team..., Quotas, Customer Acquisition, Recruiting, Project Management, Solution Selling, Coaching, VoIP, Business Development, Contract Negotiation, P&L Management, Direct Sales, Cellular Communications, Inventory Management, Analysis, Call Centers, Cold Calling, M2M, Managed Services, Merchandising, Process Improvement, Program Management, Sales Presentations, Salesforce.com, Strategic Partnerships, Strategy, Team Leadership
Education
University of Phoenix 2008 — 2008
MBA, Business Management
Charleston Southern University 1997 — 2003
Bachelor of Science, Business
Verizon Wireless October 2012 - March 2015
Verizon Wireless February 2009 - October 2012
Alltel September 2007 - February 2009
Alltel Wireless 2007 - February 2009
Windstream July 2006 - July 2007
Alltel October 2005 - July 2006
Alltel October 1996 - October 2005
Alltel 1989 - 1995
Skills
Sales Management, Sales Operations, Wireless, Strategic Partnerships, Account Management, VoIP, Strategy, Sales, Networking, Management, Sales Process, Telecommunications, Direct Sales, Leadership, Solution Selling, M2M, Cold Calling, Customer Retention, Selling, Customer Experience, Salesforce.com, B2B, Mobile Devices, Customer Satisfaction
Education
The University of Akron 1972 — 1974
M.A., Communications
Capital University 1968 — 1972
B.A., Speech Education
Apple October 2010 - Present
Performance Audio Solutions April 2010 - Present
Brickcity Church March 2004 - December 2013
Verizon January 2009 - April 2010
Alltel Wireless April 2006 - January 2009
Vineyard Community Church July 1997 - May 2003
Skills
Front of House..., Monitor Engineering, Audio Engineering, Audio Post Production, Professional Audio, Video Production, Stage Lighting, Lighting Design, Production Managment, Computer Technology, Networking, Stage Rigging, Computer Repair, Wireless Networking, Wireless Communications..., Frequency Analysis, Live Recording, Woodworking, Mechanics, Cable Management, Final Cut Pro, Logic, Adobe Creative Suite, Logic Pro, Sound, Audio Editing, Sound Design, Training, Event Management, Drums, Microphone Placement, Video Editing, Recording, OS X
Education
Central Carolina Community College 2010 — 2010
Associate's degree, General Studies
Full Sail University 2002 — 2003
Associate's degree, Show Production and Touring
Cape Fear Community College 2001 — 2002
Associate of Arts (A.A.), Music
AT&T June 2015 - Present
AT&T Mobility April 2010 - Present
Verizon Wireless February 2009 - April 2010
Alltel Wireless January 2008 - February 2009
Time Warner Cable 2004 - 2007
Skills
Team Leadership, Team Building, Training, Employee Training, Sales Management, Customer Experience, Customer Retention, Wireless, Direct Sales, Telecommunications, Sales, Cellular Communications, Sales Operations, Customer Satisfaction, Quotas, Sales Process, Customer Service, Mobile Devices, Account Management, Unified Communications, Leadership, Solution Selling, VoIP, Retail, Managed Services, Mobile Technology, 4G, LTE, Inventory Management, Retail Sales, Cold Calling, Interviews, Selling, Strategic Partnerships
Education
Central Piedmont Community College 2014 — 2017
Business, Management, Marketing, and Related Support Services
3rdToad Tennis and The Motto Shop June 2012 - Present
Anytime Fitness May 2010 - December 2010
Gold's Gym 2005 - 2010
Futures on Fire 2001 - 2004
PSA (Professional Sales Agents) 1997 - 2000
Assured Power 1996 - 1997
Alltel Wireless 1992 - 1995
US Navy 1982 - 1991
Skills
Sales, Marketing, Marketing Strategy, Customer Service, Web Design, Web Development, Fitness, Charities, Military, Military Operations, Communication, History, Advertising, Telecommunications, Sports, Time Management, Recruiting, Athletics, Social Networking, Social Media Marketing, Event Management, Sports Management, Entrepreneurship, Coaching, Sponsorship
Education
University of South Carolina-Columbia 1981 — 1982
BA, Data Processing
College of Charleston 1980 — 1981
BA, Computer Science
Columbia High School 1974 — 1980
Diploma, Academics, Sports, Civic Activities and Many Extracurricular Activities, Somewhere Way Above Average
Jackson County Floridan November 2009 - Present
Verizon Wireless 2005 - 2009
Alltel Wireless March 2005 - April 2008
Skills
Advertising Sales, Cold Calling, Sales Presentations, Outside Sales, Direct Sales, B2B, HTML, Sales Process, Selling, Sales Operations, Sales, Lead Generation, Newspapers, Social Media, Trade Shows, Customer Retention
Education
Chipola College
Cottondale High
Alaska Communications April 2012 - December 2013
Alaska Communications 2009 - April 2012
Alaska Communications 2004 - 2009
Alaska Communications 2002 - 2004
Alaska Communications 2001 - 2002
U.S. Cellular 1999 - 2001
U.S. Cellular 1999 - 2000
GTE Mobile - Verizon Wireless 1997 - 1998
Alltel Wireless 1996 - 1997
MTPCS, LLC DBA Cellular One 1994 - 1996
Skills
Telecommunications, Wireless Broadband, Sales Management, Direct Sales, Indirect Sales Channels, Call Centers, Customer Service, Wireless, Retail Sales Experience
Education
Coastal Carolina University 1999 — 2000
Some College, Business Administration and Management, General
Coldwell Bankers Elite December 2014 - Present
The Cordes Household November 2010 - Present
Families 2007 - 2010
Ruby Tuesday 2007 - 2009
Alltel Wireless 2005 - 2006
UPS 2005 - 2006
Antellope Valley Bank 2005 - 2005
Yoddeler 2004 - 2005
Ralphs Grocery Company 2003 - 2004
Foothill Independent Bank 2002 - 2003
Skills
Holistic Health, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, Social Media, Event Planning, Public Relations, Budgets, Team Building, PowerPoint, Event Management, Social Networking, Outlook, Fundraising, Time Management, Alternative Medicine, Healing, Team Leadership, Community Outreach, Customer Service
Education
National Massage Theray Institute 2007 — 2007
Certified, Massage Therapy
Chaffey College 2003 — 2005
Interior design, Business Administration and Interior Design
DeVry University-California 2002 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Stevens High School 1999 — 2002
student
JPMorgan Chase April 2014 - Present
JPMorgan Chase & Co. July 2011 - April 2014
Sprint July 2010 - July 2011
Windstream Communications May 2006 - June 2011
Alltel Wireless March 1999 - May 2006
Skills
Process Improvement, Leadership, Customer Service, Team Building, Project Management, Risk Management, Strategic Planning, Budgets, Business Analysis, Vendor Management, Sales, Analysis, Project Planning, Business Process..., Program Management, Team Management, Coaching, Business Strategy, Call Centers, Management, Customer Experience, Team Leadership, Sales Management, Performance Management, Business Development, Time Management, Forecasting, Telecommunications, Customer Retention, Microsoft Office, Customer Satisfaction, Sales Operations, Solution Selling, Public Speaking, Microsoft Excel
Education
Coastal Carolina University 1995 — 1998
Psychology
DriveTime July 2011 - Present
DriveTime May 2010 - July 2011
Sprint June 2006 - May 2010
Wachovia Bank (Wells Fargo) October 1998 - July 2006
Alltel Wireless October 1996 - January 1998
Skills
Customer Service, Inventory Management, Operations Management, Automotive, Project Management, Management, Process Improvement, Process Management, Business Process..., Recruiting, Business Process, Training, Cross-functional Team..., Program Management, Call Centers, Team Building, Team Leadership, Sales, Leadership
Education
Central Piedmont Community College 2013 — 2015
Associate of Arts (A.A.), Finance, General
SunTrust Bank July 2012 - October 2013
Alltel Wireless July 2007 - December 2011
Skills
Sales, Consumer and..., At work Benefits, Retail Banking, Small Business, Consumer Lending, Cold Calling, Team Building, Team Leadership, Teamwork, Time Management, Presentations, Sales Management, Sales Presentations, Sales Presentation..., Banking, New Business Development, Business Development, Pre-Law, Training, Sales, Management, Loans, Interviews
Education
Brenau University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Accounting
Daleville High School 2001 — 2005
diploma, na
Star West Satellite October 2012 - Present
Alltel Wireless December 2003 - December 2009
SunCom Wireless March 1999 - October 2003
Education
Central Texas College
Limestone College
Colonial Life August 2015 - Present
Colonial Life June 2014 - August 2015
Colonial Life August 2013 - June 2014
Alltel Wireless April 2010 - August 2013
Clemson Office of Academic Excellence August 2008 - May 2009
Skills
Customer Service, Microsoft Office, PowerPoint, Sales, Microsoft Excel, Inventory Management, Workshop Facilitation, Coaching, Microsoft Word, Training, Outlook, Marketing, Customer Retention, Process Improvement, Customer Satisfaction, Public Speaking, Social Networking, Research, Leadership, Troubleshooting, Social Media, Time Management, Retail, Team Leadership, Recruiting, Account Management, New Business Development, Team Building, Customer Experience, Sales Operations, Call Centers, Cold Calling, Salesforce.com
Education
Clemson University - College of Business and Behavioral Science 2005 — 2009
B.S., Psychology
North Carolina State University March 2009 - March 2014
US Forest Service 2004 - 2009
North Carolina State University 2005 - 2005
North Carolina State University 2001 - 2003
Square D Company 1997 - 1998
Alltel Wireless 1995 - 1997
Kvaerner Pulping 1994 - 1995
Skills
Machine Learning, Statistical Modeling, Data Wrangling, Statistical Learning, R, SAS programming, Econometrics, Policy Analysis, Business Analytics, SAS, Python, ArcGIS, Forecasting, Certified Public..., Optimization, Logistic Regression, Linear Regression, Data Analysis, Statistics
Education
North Carolina State University 1998 — 2003
Doctor of Philosophy (Ph.D.), Economics
Christopher Newport University 1992 — 1993
Accounting
James Madison University 1987 — 1991
Bachelor of Business Administration (BBA), Major: Marketing Minor: Economics
Macy's October 2014 - Present
Macy's January 2004 - Present
Macy's 2009 - 2013
Macy's 2004 - 2009
Alltel Wireless January 2001 - January 2004
Alltel Wireless January 2000 - January 2001
Skills
Logistics, Supply Chain, Team Building, Management, Warehousing, Warehouse Management, Budgets, Inventory Control, Retail, Strategic Planning, Distribution Center..., Transportation, Leadership, Shipping, Inventory Management, Sales, Operations Management, Process Improvement, Supply Chain Management, Purchasing, Six Sigma, Team-oriented, Cross Functional Team...
Education
Clark Atlanta University
B.A, Business Administration
J.A. Riggs Tractor Company a.k.a. Riggs Cat October 2009 - Present
Soundscapes August 2006 - July 2009
Alltel Wireless June 1999 - December 2001
Skills
Audio Engineering, Audio Post Production, HD Video, Audio Editing, Video Production, Customer Service, Customer Satisfaction, Video Editing, Machine Control, Professional Audio, Digital Audio, Mastering, Web Development, Ebay Sales, Online Advertising, Marketing, Social Media Marketing, Computer Hardware, Computer Maintenance, Computer Proficiency, Sales Process, Sales Presentations, Customer Engagement, Customer Support, Music Production, Microsoft Office, Final Cut Pro, Digidesign Control 24, Avid, Digital Distribution, Media Duplication, Project Delivery, UPS Shipping, Self-driven, Internet Services, Web Sales, Guitarist, Apple, Apple OS, Remote Desktop, Windows, Roxio Toast, Digidesign Icon, SSL Certificates, Camera Operating, Aerial Photography, Aerial Cinematography, Aerial Video Using R/C..., ProTools Certified, Adobe Creative Suite
Education
The Conservatory of Recording Arts & Sciences 2004 — 2006
Master Recording Program II, Audiovisual Communications Technologies/Technicians
Central Bible College 1996 — 1999
Theology and Religious Vocations
Acuity Specialty Products November 1999 - Present
TarHeel Ford August 1996 - November 1998
Alltel Wireless July 1990 - August 1996
Education
Central Piedmont Community College
business
LM Life Coaching Services January 2010 - Present
Endeavor Enterprises October 2011 - November 2012
TSA Consulting Group January 2008 - November 2009
Alltel Wireless May 2004 - May 2008
Sophia (Women’s Clothing January 2001 - January 2004
Caribbean Restaurants January 2001 - December 2001
Skills
Training, Leadership, Recruiting, Payroll, Auditing, System Administration, Customer Satisfaction, Customer Retention, Coaching, Team Building, Customer Experience, Customer Service, Management, Team Leadership, Leadership Development, Organizational...
Education
Clovis Community College 2010 — 2014
Master of Business Administration (MBA)
Windstream Communications August 2013 - Present
Windstream Communications February 2007 - August 2013
Alltel October 2000 - August 2003
Alltel Wireless September 1999 - October 2000
Skills
WAN, Networking, Computer Network..., Telecommunications, Troubleshooting, VoIP, Routers, T1, Switches, VMware, Sales, MPLS, XP, Windows 7, Cisco Technologies, VPN, Active Directory, CCNA, Cisco IOS, Network Security, Network Administration, Data Center, Network Design, Frame Relay, Windows Server
Education
Central Piedmont Community College 2007 — 2010
Assoicates of Science, Information Technology
Spartan College of Aeronautics 2003 — 2004
Private Pilot Airplane Single Engine Land, Private Pilot Airplane Single Engine Land
PALO Creative June 2015 - Present
Involta June 2015 - Present
Thirty-One Gifts November 2010 - Present
DRS LLC May 2006 - June 2015
Alltel 2001 - 2006
Alltel Wireless 1997 - 2001
Alltel Wireless 1994 - 1997
Alltel Wireless 1993 - 1994
Alltel Wireless 1991 - 1993
Skills
Cloud Computing, Virtualization, Managed Services, VMware, Solution Selling, Sales, Account Management, Wireless, Public Speaking, Social Media, EMC Storage
Education
Clarion University of Pennsylvania 1987 — 1991
BS, Communication
The Hershey Company April 2015 - Present
Bayer HealthCare 2013 - 2015
Nestle S.A. 2011 - 2013
Nestle S.A. 2009 - June 2011
Alltel 2008 - 2009
Alltel Wireless 2008 - 2009
Idelle Labs September 2007 - 2008
Wal-Mart June 2007 - August 2007
Skills
Marketing Communications, Advertising, Customer Insight, Market Research, Marketing Strategy, Retail, Sales, Strategy, Negotiation, Selling, Sales Operations, Marketing Management, Competitive Analysis, Market Analysis, Management, Consumer Products, Forecasting
Education
University of Arkansas at Fayetteville 2004 — 2008
BSBA, Marketing Management
CIMBA 2007 — 2007
Union High School 2000 — 2004
UnitedHealth Group March 2009 - Present
North West Airlines now Delta Air Lines May 2008 - March 2009
Alltel Wireless March 2007 - September 2008
Mayo Clinic January 2004 - January 2007
GENPACT 2002 - 2004
Skills
SOA, Web Services, Java Enterprise Edition, Spring, Oracle, Java, Websphere, Web Applications, Business Analysis, Testing, Portals, ESB, Architecture, OOP, SDLC, Agile Methodologies, SOAP, XML, Maven, Hibernate, Scrum, JUnit
Education
Delhi University
Bachelors Computers Science, Computers Science
Chaudhary Charan Singh University
Masters in Computer Application, Computers
Red Hot Ad Specialties & Stuff September 2008 - Present
Mild 2 Wild Nails & Spa September 2003 - August 2008
Alltel Wireless July 2000 - August 2002
Skills
Banners, Advertising, Consulting, Logo Design, Luxury Goods, Corporate Gifts, Brand Development, Branding & Identity, Creative Direction, Trade Shows, Online Marketing, Apparel, Marketing, Social Media Marketing, Email Marketing
Education
Capella University 2011 — 2014
BS, Psychology
University of South Florida 1991 — 1993
South Florida Community College 1989 — 1991
SA Ignite January 2012 - Present
Inventive Software Designs, LLC January 2005 - Present
Nationwide Insurance February 2010 - April 2011
Inventive Software Designs, LLC January 2005 - February 2010
Verizon Wireless - formerly Alltel October 2008 - September 2009
Alltel Wireless February 1996 - September 2008
Alltel Communications, Inc. 1996 - September 2008
Skills
Test Planning, Software Development, Testing, Oracle, Test Automation, C++, Quality Assurance, XML, Integration, Quality Center, Web Services, Business Intelligence, Business Process, Software Quality...
Education
Bradley University 1977 — 1979
BS, Electrical Engineering Technology
Wells Fargo Insurance Services 2011 - 2011
--undisclosed-- January 2000 - January 2000
Hearst Corporation January 2000 - January 2000
CenturyLink (Formerly Embarq) January 2000 - January 2000
One Management January 2000 - January 2000
Alltel Wireless January 2000 - January 2000
Strategic Resource Company January 2000 - January 2000
Centene Corporation January 2000 - January 2000
Education
Socastee High School
Coastal Carolina University
Communications
American Family Insurance March 2013 - Present
Verizon April 2009 - January 2012
Alltel Wireless March 2002 - April 2009
The Home Depot July 2001 - March 2002
JCPenney November 1993 - July 2001
Education
Cleveland State University
Bachelor of Arts and Science, Communications
Christ Covenant Presbyterian Church May 2013 - Present
2nd Presbyterian Church November 2012 - Present
Faith Promise Church May 2006 - April 2013
Alltel Wireless January 1992 - May 1999
Amphib Base Federal Credit Union September 1989 - January 1992
Berkley Parks and Recreation Department June 1980 - November 1987
Skills
Volunteer Recruiting, Volunteer Management, Leadership Development, Public Speaking, Teaching, Directing, Team Building, Leadership, Coaching, Editing, Event Planning, Microsoft Office, Management, Team Leadership, Program Management, Customer Service, Analysis, Fundraising, Nonprofits, Social Networking, Community Outreach, Social Media, Microsoft Word, Microsoft Excel, Event Management, Budgets, PowerPoint, Strategic Planning, Research, Project Planning, Public Relations
Education
Central Michigan University 1984 — 1987
Bachelor of Science, Interpersonal and Public Communication
Central Michigan University 1984 — 1987
Bachelor of Science, Interpersonal and Public Communication
Central Michigan University 1984 — 1987
Bachelor Of Science, Liberal Arts, Interpersonal and Public Communication
RE/MAX August 2007 - Present
Greenville Jaycees 2008 - 2010
Alltel Wireless September 2002 - April 2009
Skills
Short Sales, Referrals, Buyers, Real Estate, Real Estate Transactions, Property, SFR, Sellers, ABR, Foreclosures, Relocation, Buyer Representation, First Time Home Buyers, New Home Sales, Sales Process, Investment Properties
Education
Clemson University 1997 — 2002
BACHELORS, BUSINESS MANAGEMENT, MARKETING
T-Mobile Business Solutions AdvisorTrout MobileJune 2015 - Present
T-Mobile November 2014 - June 2015
Decapack August 2013 - July 2014
Tradechile January 2013 - March 2013
Hilton Garden Inn & University of Wyoming Conference Center October 2010 - January 2013
University of Wyoming Half Acre Gym April 2011 - August 2012
Hilton Garden Inn & University of Wyoming Conference Center September 2009 - October 2010
Spring Wind July 2007 - July 2008
Alltel Wireless September 2004 - July 2007
Skills
OnQ, Hospitality Industry, Hotels, Hospitality, Front Office, Property Management..., Food & Beverage, Sales Process, Customer Service, Certified Group..., Spanish, Event Management, Marketing, Outside Sales, Sales Presentations, Tour, Friendliness, Fun, Turbo Kick, Exercise Instruction, English, Telephone, Presentations, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Public Relations, Customer Satisfaction, Marketing Strategy, Market Research, Latin America, Leadership, Marketing Communications, Guided Tours, International Trade
Education
University of Wyoming 2010 — 2012
Bachelor of Arts (B.A.), Business Administration
Presente Universidad de Wyoming 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration, Spanish
Casper Community College 2009 — 2009
Associate's degree, Marketing
Casper College 2008 — 2009
Associate of Science (A.S.), Marketing
Bridge English
Taller de liderazgo
Loparex August 2009 - Present
YMCA October 2005 - Present
Lenovo September 2008 - March 2009
Lenovo/Computer Task Group November 2007 - September 2008
Lotus-911 May 2007 - November 2007
Elite Sales and Technology/Top Bound USA March 2001 - April 2007
Alltel Wireless May 1999 - August 2000
Home Depot September 1998 - May 1999
Cooleys, Inc. (D.B.A. Cooleys Restaurant and Pub) March 1990 - September 1998
Skills
Sales Support, Manufacturing, Teamwork, Account Management, Customer Relations, Sales Operations, Customer Service, Program Management, Lotus Notes, Sales, Salesforce.com, Retail, Software Documentation, Pricing, Selling, Microsoft Excel, Leadership, SAP, Process Scheduler, Inventory Management, Microsoft Office, Management, Training, Team Leadership, Process Improvement, Cross-functional Team..., Team Building, Forecasting, Sales Management, Accounting, Customer Satisfaction, Operations Management
Education
Campbell University 1988 — 2004
Southeast Guilford
Green Hedges School 2012 - Present
Nedac LLC 2010 - Present
Children's Science Center 2010 - Present
Junior League of Northern Virginia 2004 - 2011
Verizon 1998 - 2007
Alltel Wireless 1993 - 1998
Skills
Non-profit..., Non-profit Leadership, Non-profit Board..., Non-profit Fund..., Marketing Strategy, Marketing Communications, Business Operations, Sales Operations, Social Entrepreneurship, Strategy
Education
Campbell University 1994 — 1996
Master of Business Administration (MBA), Masters of Business Administration
Virginia Tech 1989 — 1992
Bachelor of Science (B.S.), Marketing/Management
The Coca-Cola Company June 2013 - Present
Verizon Wireless 2004 - 2013
Alltel Wireless October 2002 - September 2004
Skills
Team Leadership, Customer Service, Troubleshooting, Call Centers, Telecommunications, Collections, Financial Services, Coaching Staff, Quality Assurance, Net Promoter Score, Loyalty Programs, Wireless
Education
Tampa College (Everest University)
Bachelor of Science (B.S.), Management/Marketing
College of DuPage
Associate of Arts (A.A.)
Verizon Wireless February 2009 - Present
Academy Volleyball Cleveland 2004 - 2013
Alltel Wireless November 2002 - February 2009
Alltel October 2000 - November 2002
Alltel Information Services May 1995 - October 2000
Allen Telecom January 1994 - May 1995
Education
The George Washington University - School of Business 1999 — 2000
Masters Certificate, Project Management
Case Western Reserve University 1990 — 1995
BS, Computer Engineering
PNC January 2015 - Present
Bank of America May 2013 - December 2014
Bank of America July 2011 - May 2013
Jared the Galleria of Jewelry June 2011 - December 2011
Liberty National Life December 2010 - May 2011
Alltel Wireless June 2005 - November 2010
Applebee's October 2003 - July 2005
Domino's Pizza May 2002 - April 2004
Dillard's February 2003 - October 2003
Rent One September 2001 - November 2002
Skills
Wireless, Sales, Telecommunications, Retail, Customer Service, Troubleshooting, Customer Experience, Insurance, Team Leadership, Direct Sales, Team Building, Outlook, Microsoft Office, Inventory Management, Time Management, Windows, Microsoft Excel, Coaching, Retail Sales, Employee Training, Microsoft Word, Mobile Devices, Merchandising, Social Networking, Leadership
Education
Broward Community College 1999 — 1999
Business Management
Telerx February 2013 - Present
Telerx June 2012 - February 2013
Telerx December 2010 - June 2012
Verizon Wireless July 2009 - March 2010
Alltel Wireless January 2009 - July 2009
B2B June 2004 - February 2009
B2B August 2001 - June 2004
B2B November 1999 - August 2001
Skills
Word, Excel, PowerPoint, Outlook, Access, Microsoft Office, Customer Service, Kronos, Salesforce.com, Version Control Tools, ISO, Call Centers, Microsoft Excel, Sales Management, Management, Training, Process Improvement
Education
Central Piedmont Community College 1993 — 1997
Computer Science
Wise Sewcial Ties February 2009 - Present
Alltel Wireless 1998 - 2006
Skills
Art, Fine Art, Contemporary Art, Visual Arts, Drawing, Mixed Media, Oil Painting, Illustration, Acrylic, Watercolor, Curating, Murals, Public Art, Collage, Photography, Art History, Illustrator, Craft, Portraits, Studio Art, Photoshop, Abstraction, Canvas, Portrait Painting, Color Theory, Painting, Sewing, Upcycling, Vintage Clothing, Figurative Art
Education
Coker College 1992 — 1995
Miller Communications June 2015 - Present
Health Insurance and More November 2012 - June 2015
WPDE September 2008 - October 2011
ACS Technologies April 2007 - September 2008
CableVantage February 2002 - March 2007
Alltel Wireless April 2001 - February 2002
Tower Advertising Company January 1990 - June 2000
Finklea's Movies May 1985 - December 1989
Fine's Men's Shop September 1981 - January 1985
Skills
Sales, Management, Account Management, Sales Management, Cold Calling, Customer Service, B2B, New Business Development, Insurance, Advertising, Lead Generation, Small Business, Negotiation, Life Insurance, Training, Microsoft Office, Recruiting, Online Advertising, Broadcast Television, Research, Workflow, Retail Sales, Retail Marketing, Securing Land Leases, Tax map research, Business Management, Health and Accident..., Outdoor Advertising, Individual Health..., Retail Category..., Hands-on Problem Solver, Sales Presentations, Direct Sales, Customer Retention, Marketing, Selling, Sales Process, Medicare Supplement, Final Expense Planning, CRM, Health Insurance, Call Centers, Salesforce.com, Disability Insurance, Social Media Marketing
Education
Francis Marion University 1985 — 1987
Bachelor of Science (BS), Business Administration and Management, General
Clemson University 1978 — 1982
Accounting
South Florence High School 1975 — 1978
high school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
State Farm December 2012 - Present
Hebron Music and Arts Festival / Route 40 Festival September 2012 - Present
VSP Vision Care August 2010 - November 2012
JPMorgan Chase February 2009 - July 2010
Alltel Wireless May 2008 - February 2009
Carnival Foods November 2005 - May 2008
Skills
Leadership, Insurance, Customer Service, Process Improvement, General Insurance, Claim, Call Centers, Employee Benefits, Training, Sales, Recruiting, Health Insurance, Underwriting, Property & Casualty..., Outlook, Risk Management, Web Design
Education
Central Ohio Technical College 2012 — 2014
Business Management, Business, Management, Marketing, and Related Support Services
Lakewood High School 2004 — 2008
Diploma, High School/Secondary Diplomas and Certificates
Global VendorLink / MateriaLink September 2014 - Present
Global VendorLink / MateriaLink May 2011 - September 2014
Alltel / Verizon Wireless January 2006 - December 2010
Alltel Wireless October 2002 - January 2006
Skills
Training, Software Documentation, Project Management, Troubleshooting, Analysis, Customer Satisfaction, Customer Service, Telecommunications, Management, Time Management, Microsoft Office, Process Improvement, Call Centers, CRM, Call Center, Team Building, Account Management, Coaching, Customer Retention, PowerPoint, Forecasting, Fraud, Dispute Resolution, Customer Experience, Data Analysis, Leadership, Team Leadership, Business Process, Integration
Education
Strayer University-Maryland 2008 — 2010
B.A, Business Administration; Human Resource Management
Clemson University 1994 — 1998
English
BNSF Logistics September 2014 - Present
Alliance Rubber Company / Ad Bands April 2012 - June 2014
TransCore 2009 - 2010
AT&T 2008 - 2009
Alltel Wireless 2000 - 2008
Skills
Leadership, Customer Retention, Account Management, Customer Service, Management, Marketing, Sales Management, Direct Sales, Salesforce.com, Customer Satisfaction, Multilingual, Microsoft Office, Strategic Partnerships, Dale Carnegie Public..., Trilingual, Corporate Sales..., Building Relationships, Product Sourcing, Inventory Management, Solution Implementation, FREIGHT SOLUTIONS, INTERMODAL, RAIL, OVER THE ROAD, OVERDIMENTIONAL, INTERNATIONAL LOGISTICS..., PORT LOGISTICS
Education
Capella University 2010 — 2012
Master's degree, Psychology
University of Arkansas at Fayetteville 1992 — 1996
Bachelor of Arts (B.A.), French Language and Literature
LAKESIDE HIGH
General
Ottobine Elementary
Purdue Pharma January 2012 - Present
inVentiv Health March 2011 - December 2011
Novartis January 2005 - February 2011
Alltel Wireless 2002 - 2005
Summa Health System - Akron City Hospital January 2000 - January 2002
Cleveland State University January 1995 - January 1997
Skills
Cardiology, Diabetes, Managed Care, Nephrology, Neurology, Pharmaceutical Sales, Product Launch, Sales, Urology, Sales Effectiveness, Sales Operations, Sales Presentations
Education
Cleveland State University 1995 — 1997
M.S., Exercise Science
The Ohio State University 1990 — 1994
BS, Exercise Science
Rebecca Neumann Photography October 2014 - Present
Blueyed Butterfly Blog January 2013 - Present
Alltel Wireless March 1996 - May 2008
Accustaff Incorporated July 1994 - March 1996
Skills
Management, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Sales, Administrative..., Social Media, Photoshop, WordPress, Training, Research, Outlook, Digital Photography, Lightroom, Digital Media, Sales Administration, Event Planning, Mac OS X, Organization
Education
Coastline Community College 2010 — 2011
Associate in Arts, History
Verizon Cellular Sales December 2013 - Present
Verizon Cellular Sales April 2011 - December 2013
Wachovia July 2010 - June 2012
Wells Fargo Bank NA October 2009 - April 2011
Wells Fargo Financial October 2009 - July 2010
Ace Wireless June 2009 - October 2009
US Cellular June 2009 - October 2009
The Wireless Co - Alltel June 2008 - June 2009
Alltel Wireless June 2008 - June 2009
Skills
Sales, Credit, Credit Analysis, Loans, Cross Selling, Banking, Mortgage Lending, Loan Origination, Relationship Management, Retail Banking, Financial Analysis, Portfolio Management, Credit Risk, Underwriting, Finance, Customer Service, Sales Management, Customer Retention, Leadership, Account Management
Education
University of North Carolina at Wilmington 2005 — 2009
Bachelor of Science (BS), Business administration; International Business
Central Piedmont Community College
Associate of Arts (AA)
Verizon Wireless December 2013 - Present
Standard Journal Newspaper July 2010 - November 2013
Rimrock Cellular October 2009 - June 2010
CellularOne September 2008 - September 2009
Alltel Wireless 2005 - 2008
Skills
Business Strategy, Business Development, Media Relations, Relationship Management, Public Relations, Advertising Sales
Education
Western Governors University 2015 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Brigham Young University - Idaho 2010 — 2012
Bachelor of Arts (B.A.), Industrial/Organizational Psychology
Verizon Wireless March 2014 - Present
Verizon Wireless January 2013 - Present
Verizon Wireless May 2010 - December 2012
Verizon Wireless May 2009 - May 2010
Alltel Wireless October 2007 - May 2009
Alltel Wireless November 2002 - October 2007
Skills
IOT, Product Development, M2M, Establishing Strategic..., Leadership, Sales Management, Solution Selling, Wireless Networking, Direct Sales, Team Leadership, Strategy, Sales, Enterprise Solution..., Telecommunications, Wireless, Cellular Communications, CompTIA Network+, CompTIA A+ Certification
Education
Fort Hays State University 2000 — 2004
Bachelor of Science (BS), Marketing/Marketing Management, General
Colby Community College 1996 — 1998
Associate of Science (AS), Communication and Media Studies
Edinhart Realty and Design Corp April 2014 - Present
Granville Homes - New Homes Fresno February 2008 - March 2014
The Grandview at Las Vegas September 2007 - August 2008
Alltel Wireless August 2004 - May 2006
Firstline Security March 2001 - July 2004
Colette Modeling Agency September 1998 - August 2000
Skills
Real Estate, First Time Home Buyers, Sales, Residential Homes, Selling, Interior Design, Property Management, shop with a designer, Remodeling, granite sales, window treatment sales, flooring sales, Customer Service, Investment Properties, Contract Negotiation, Marketing, Negotiation, Public Speaking, Budgets, Event Planning, Social Networking, Real Estate Investor, Social Media, Team Building, Coaching
Education
BYU-Idaho
Dance/ Interior Design
LDS Business College
Interior Design
Rockwell Institute
Alta High
Bingham High School
Manpower February 2015 - Present
Manpower January 2014 - Present
TEM 2006 - Present
Schneider Electric September 2012 - July 2013
Electrical South April 2001 - September 2012
Alltel Wireless August 1996 - February 2001
Skills
Project Management, Product Development, Microsoft Office, Manufacturing, Electronics, Microsoft Excel, New Business Development, Customer Service, Sales Management, Process Improvement, Product Management, Negotiation, Videographer and Video...
Education
Catawba College 1984 — 1988
BA, Communication Arts, Public Relations / Radio Broadcast
Catawba College 1984 — 1988
Bachelor's degree, Communications and Public Relations
Wireless World I Verizon March 2014 - Present
Verizon Wireless/TCC April 2011 - March 2014
Sprint July 2010 - July 2011
Columbus Electronics/RadioShack March 2009 - July 2010
Alltel Wireless January 2008 - March 2009
Skills
Wireless, Cellular Communications, Mobile Devices, Telecommunications, Customer Service, Sales, Quotas, M2M, Direct Sales, Customer Retention, Mobile Technology, Retail, Customer Satisfaction, Mobile Communications, Microsoft Office, Retail Sales, Sales Management, Sales Operations, Customer Experience, Android, Management, Store Management, Sales Process, Team Building
Education
Central Community College 2007 — 2009
NRG Media February 2013 - Present
Whiskey Bent, LLC October 2009 - Present
Aramark Uniform Services June 2006 - October 2009
Alltel Wireless June 2002 - May 2006
Best Buy April 1999 - June 2002
Skills
Account Management, Advertising, Cold Calling, Customer Service, Marketing, Sales, Social Media Marketing, Team Building, Advertising Sales
Education
Chippewa Valley Technical College 1999 — 2000
Marketing
Native American Technology Services June 2012 - Present
Wayland Baptist University 2011 - Present
at Raven Correspondence School September 2010 - Present
Capella Education Company December 2007 - Present
Alltel Wireless September 2006 - August 2008
Alltel Wireless Public Company September 2006 - August 2008
Aristotle, Inc March 2003 - August 2006
Aristotle, Inc March 2003 - August 2006
1st Special Forces and Yokota Air Force Base (AFB) January 1987 - January 1995
Skills
Expertise in..., Analysis, Product Management, Risk Analysis, Risk Management, Employee Relations, Information Technology, Policy, Training, IT Management, Management, Software Documentation, Military, Leadership Development, Troubleshooting, Databases, Security, Security Clearance, Microsoft Office, Access, Telecommunications, Vendor Management, Leadership, Team Leadership, Program Management, Team Building
Education
Capella University 1997 — 2014
PhD, Information Technology and Assurance, 3.7
Webster University 2001 — 2003
Dual Masters, Human Resources Information Technology and Human Resources, 3.8
University of Arkansas at Little Rock 1997 — 2001
Bachelor of Business Administration, Management Information Systems
Malvern HS 1979 — 1982
High School Diploma, General Studies
Capella University
Capella University
University of Arkansas at Little Rock
Bachelors of Business Administration, Computer Information Systems
University of Arkansas at Little Rock
Bachelors, Business Administration Computer Information Systems
Webster University
Masters, Computer Information Resource Management and Human Resource
Webster University
Masters, Computer Information Resource Management and Human Resource Development
ALCOSAN March 2009 - Present
ALCOSAN December 2006 - March 2009
Alltel Wireless January 2003 - November 2006
First Health A Coventry Health Care Company April 2003 - August 2003
Enterprise Rent-A-Car October 2001 - October 2002
Skills
Project Management, Environmental Compliance, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Timesheet, Customer Service, Spreadsheets, Telephone Skills, Administrative..., Inventory Management, Office Administration, Sales, Data Entry, Customer Satisfaction, Invoicing, Event Planning, Software Documentation, Contract Management, Public Relations, Office Management, Retail, Fundraising, Marketing, Editing, Time Management, Outlook, Direct Sales, Creative Writing, Management, Account Management, Team Leadership, Public Speaking, Program Management
Education
California University of Pennsylvania 1989 — 1994
BA, Public Relations, Communications
Franklin Regional High School 1985 — 1989
College Prep., College/University Preparatory and Advanced High School/Secondary Diploma Program
GameStop January 2012 - April 2013
GameStop September 2011 - December 2011
Retail Business Development June 2010 - November 2010
Verizon Wireless December 2009 - April 2010
Alltel Wireless April 2005 - December 2009
Verizon Wireless March 2000 - April 2002
Verizon Wireless January 2000 - January 2002
Sun Coast Motion Picture Company January 2000 - January 2001
Suncoast Motion Picture Company January 2000 - May 2000
Skills
Coaching, Marketing, Store Management, Inventory Control, Hiring, Retail Sales, Training, Retail, Sales, Customer Service, Management, New Business Development, Process Scheduler, Recruiting
Education
Louisiana Delta Community College-Monroe Campus 2012 — 2015
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Clark College 2010 — 2011
English Language and Literature, General
Northeast Louisina Technical School 1997 — 1997
NA, Pre-Nursing Studies
Claiborne Christian School 1990 — 1997
High school diploma
Claiborne Christian School
Diploma
AT&T COR Mobility September 2014 - Present
AT&T May 2014 - September 2014
Alltel Wireless November 2010 - April 2014
MVP Wireless/T-Mobile Limited February 2010 - October 2010
Olan Mills January 2009 - January 2010
Skills
Wireless, Cellular Communications, Customer Retention, Telecommunications, Mobile Devices, Direct Sales, Cold Calling, Customer Satisfaction, CDMA, Solution Selling, Sales Process, Customer Experience, Sales, Sales Operations, Customer Service, Team Leadership, 3G, Quotas, Mobile Technology, Retail, Mobile Communications, M2M, 4G, VoIP, Wireless Broadband, LTE, Selling, Smartphones, GSM, Wireless Networking, Retail Sales, Sales Management, Networking, Troubleshooting, Management, Team Building, Leadership
Education
Central Piedmont Community College 2015 — 2016
Caldwell Community College and Technical Institute
Solomon Corporation February 2015 - Present
Solomon Corporation September 2007 - Present
Solomon Corporation October 2011 - February 2015
Kape Roofing October 2006 - September 2007
Allstar Daycare June 2002 - October 2006
Alltel Wireless June 1998 - June 2002
Skills
Manufacturing, Customer Service, Strategic Planning, Accounts Receivable, Account Reconciliation, Contract Negotiation, Supplier Performance, Performance Management, E-auctions, Supplier Risk Management, Supplier Diversity, Supplier Rationalization, Employee Relations, Supplier Development, Consignment, Supplier Sourcing, Purchase Contracts, Supplier Evaluation, Team Building, Leadership, Process Improvement, Purchasing, Supply Chain Management, Procurement, Materials Management, Inventory Management, Contract Management, Budgets, Sales Operations, Facilities Management, Cross-functional Team...
Education
Butler County Community College 1993 — 1996
Bachelor of Science (BS), Business Administration and Management, General
Solomon High School 1990 — 1993
Allegis Group September 2013 - Present
MedCore Talent October 2010 - November 2013
The Budd Law Group, PLLC January 2011 - May 2011
Central Piedmont Community College January 2010 - May 2011
Crdentia January 2007 - December 2009
Nurses RX September 2004 - August 2006
Alltel Wireless February 2004 - August 2004
Mosaic Sales Solutions February 2001 - November 2003
Skills
Training, Sales, Recruiting, Customer Experience, Wireless, Cold Calling, Team Building, Coaching, Applicant Tracking..., Team Leadership, Hiring, Talent Acquisition, Interviews, Building Relationships, Temporary Placement, Direct Sales, Outlook, Microsoft Office, Customer Service, Retail, Account Management, Closing Business, Consultative Selling, Qualifying Prospects, Sales Management, Sales Presentations, Sales Prospecting, Temporary Staffing, Management, Microsoft Word, Public Speaking, Customer Satisfaction, Time Management, CRM, Sales Operations, Legal Writing, Legal Research, Leadership, Solution Selling, Consulting, Relationship Building, Sourcing, Business Development, Research
Education
Central Piedmont Community College 2009 — 2010
Associate Degree in Paralegal Studies diploma recieved in Spring 2015., Paralegal
Texas Tech University 1977 — 1980
Business Administration and Management, General
United States Postal Service August 2015 - Present
ecat8@aol.com April 2014 - August 2015
ecat8@aol.com August 2011 - March 2014
Safelite AutoGlass March 2010 - July 2011
UPS Freight October 2006 - February 2010
Lutron Shading Solutions By Vm March 2006 - December 2006
Anthem May 2006 - October 2006
Alltel Wireless August 2005 - May 2006
Cavalier Telephone October 2004 - August 2005
Dealer Specialties October 2002 - March 2004
Skills
Salesforce.com, Solution Selling, Troubleshooting, Account Management, Managed Services, Direct Sales, Data Center, Forklift Operation
Education
Thomas Nelson Community College 1993 — 1993
Computer Science, 2.9
Christopher Newport University 1992 — 1993
Computer Science, 2.9
Highland Springs 1980 — 1984
High School, Liberal Arts and Sciences, General Studies and Humanities, 2.9
Wells Fargo September 2015 - Present
Townsquare Media September 2014 - Present
Windstream March 2013 - September 2014
The Network Essentials October 2012 - March 2013
Verizon Wireless January 2009 - May 2012
Verizon Wireless 2010 - 2012
Verizon Wireless January 2009 - June 2010
Alltel Wireless January 2007 - January 2009
Alltel Wireless September 2005 - September 2006
FUN CITY POOL AND SPA July 2003 - September 2005
Skills
Management, Account Management, Direct Sales, Marketing, Mobile Devices, Retail, Telecommunications, Training, Wireless, Team Leadership
Education
Central Piedmont Community College
Associate, Arts
Cpcc
Associate of Arts (AA)
Uncw
Verizon Wireless May 1999 - Present
Alltel Wireless May 1999 - January 2009
Skills
Wireless, Telecommunications, Troubleshooting, Wireless Networking, VoIP, Switches, Cisco Technologies, TCP/IP, Routers, Networking, Computer Network..., Active Directory, Network Security, Printers, Operating Systems, Call Centers, Computer Hardware, WAN, Network Design, Software Installation, IP, Vendor Management, LAN-WAN, Servers, Technical Support, Telephony, VPN, Disaster Recovery, Network Engineering, System Deployment, CCNA, Data Center, Network Administration, Routing, Windows 7, Windows XP, IT Operations, Security, Firewalls
Education
Campbell University 2004 — 2006
B.A.S., Information Systems (Programming)
Summerville Medical Center 2015 - Present
Travel Nurse July 2014 - Present
Dialysis Clinic, Inc. August 2014 - August 2015
American Heritage Ambulance, LLC October 2010 - February 2011
Anchor Flooring & Design Inc. July 2007 - December 2010
Horizon Forest Products January 2005 - June 2007
Alltel Wireless 1999 - 2004
Skills
Nursing, ACLS - Advanced Cardiac..., BLS, Emergency Medical, EMS, Emergency Management, NIMS, Contract Management, Strategic Communications, Amateur Radio Operator, Nursing Process, Nursing Care, Emergency Vehicle..., Sales Management, Project Management, Boy Scout Leader, Public Health, Emergency Services, Disaster Response, Incident Command
Education
Chamberlain College of Nursing 2015 — 2016
BSN
TTC Nursing School 2012 — 2014
ADN
Lander University 1991 — 1995
Business Administration and Management, General
Acxiom September 2015 - Present
Acxiom August 2011 - August 2015
Acxiom May 2005 - August 2011
Alltel Wireless February 2005 - May 2005
Alltel Wireless August 2004 - February 2005
Acxiom January 2001 - June 2004
First Security Bank January 2000 - January 2001
First Security Bank July 1997 - January 2000
Graybar October 1996 - July 1997
Little Rock School of Dance September 1991 - May 1997
Skills
Revenue Recognition, Sarbanes-Oxley Act, US GAAP, Financial Audits, Financial Analysis, Financial Forecasting, Financial Reporting, Planning Budgeting &..., Accounting, Variance Analysis, Forecasting, Finance, Auditing, Analysis, Business Intelligence, Process Improvement, Leadership, CRM, Strategy, Analytics
Education
University of Central Arkansas 1996 — 1999
Bachelor of Business Administration (BBA), Finance
University of Arkansas at Little Rock 1995 — 1996
Undergrad studies
Christian Brothers University 1994 — 1995
Undergrad studies
J A Fair High School 1992 — 1994
RJ Reynolds September 2011 - Present
For Rent Media Solutions August 2007 - July 2011
Alltel Wireless April 2006 - August 2007
Countrywide Home Loans January 2006 - May 2006
PAZZO August 2005 - January 2006
Yoshino's Restaurant July 2003 - July 2005
On The Rocks March 2004 - June 2005
Delta King June 2002 - June 2003
U. S. Coast Guard June 1998 - June 2002
Skills
Customer Service, Advertising, Servicing, B2B, Consultative Selling, Marketing, Sales, Selling, New Business Development, Management, Training, Leadership, Online Advertising, Social Media, Social Networking, Retail, Sales Operations, Time Management, Account Management, Cold Calling, CRM, Sales Presentations, Sales Management
Education
California State University, Fresno 2003 — 2005
B.S., Criminology
Cosumnes River College 2002 — 2003
AA, Liberal Arts
Elk Grove High School 1994 — 1998
Diploma, College Preparatory
Verizon January 2009 - Present
Misericordia University February 2015 - Present
Jamberry June 2015 - Present
Alltel Wireless May 2007 - January 2009
Alltel March 1996 - May 2007
Alltel 1994 - 1996
Westat August 1990 - October 1994
Social Security Administration February 1980 - August 1990
Skills
Security, PCI DSS, Compliance, SOX, Auditing, Policy, Governance, Documentation, Disaster Recovery, Risk Assessment, CISSP, Network Security, Business Continuity, Firewalls, Risk Mitigation, Risk Management, HIPAA, Vendor Management, ITIL, Data Center, Risk, IT Audit, Program Management, IT Management, Strategic Planning, Penetration Testing, CISM, IT Governance, Information Security..., Process Improvement, Telecommunications, Change Management, IT Service Management, Vulnerability Assessment, Team Building, Security Management, Security Policy, SDLC, System Administration, VPN, Incident Management, CISA, Unix, IT Strategy, Physical Security, Information Security, Information Technology
Education
Capella University 2003 — 2007
MS, IT - Information Security
Misericordia University 1997 — 2000
MS, Organizational Management
Misericordia University 1987 — 1990
BS, Computer Science/Mathematics
Luzerne County Community College 1985 — 1987
Associate, Computer Science
Robert Half Technology July 2013 - Present
Prince Minerals October 2014 - June 2015
KBR, Inc. July 2011 - July 2013
Bank of America Merrill Lynch August 2010 - July 2011
BP January 2010 - August 2010
ExxonMobil July 2009 - August 2010
BP 2009 - 2010
Baker Hughes September 2008 - July 2009
Chevron September 2006 - September 2008
Alltel Wireless October 2004 - September 2006
Skills
SharePoint, SharePoint Designer, Project Server, Integration, Business Process, Databases, Enterprise Architecture, Testing, Quality Assurance, .NET, Oracle, Project Management, Enterprise Software, Analysis, Management, Visual Studio, Training, Networking, Architecture, Knowledge Management, Quality Center, Infrastructure, Visio, Software Documentation, SDLC, Architectures
Education
University of Phoenix 2000 — 2003
BS, Information Technology
Campbell University 1992 — 1998
Accounting, Business Management and Accounting
Bowling Green State University June 2011 - Present
The University of Toledo February 2009 - June 2011
The University of Toledo February 2008 - February 2009
Graduate Student/Homemaker July 2004 - January 2008
Toledo Public Schools August 2002 - June 2004
Alltel Wireless January 1998 - August 2002
Skills
Alumni Relations, Annual Giving, Higher Education, Student Development, Stewardship, Fundraising, Program Development, Volunteer Management, Community Outreach, Nonprofits, Event Planning, Public Speaking, Program Evaluation, Research, Major Gift Development, Public Relations, Teaching
Education
The University of Toledo 2009 — 2014
Doctor of Philosophy (PhD), Higher Education/Higher Education Administration
The University of Toledo 2006 — 2009
Masters of Education, Higher Education
The University of Toledo 1998 — 2002
Bachelors of Education, Elementary Education
Bowling Green State University
Verizon Wireless January 2009 - Present
Alltel Wireless August 2004 - January 2009
Alltel Wireless November 2000 - August 2004
Alltel Information Services June 1997 - November 2000
Deloitte Consulting May 1993 - June 1997
Price Waterhouse May 1990 - May 1993
Eaton Corporation, Manufacturing Technologies Center 1988 - 1990
Skills
Software Project..., IT Management, SDLC, Business Analysis, Team Leadership, Software Implementation, Process Improvement, Management Consulting, Requirements Management, MS Project, Oracle, PL/SQL, XML, Solaris, Unix, Java, Siebel, C, UML, MQSeries, COBOL, Software Development, Telecommunications, Vendor Management, Software Documentation, Requirements Analysis, Testing, Integration, Program Management
Education
Stevens Institute of Technology 2011 — 2017
Master of Science, Telecommunications Management
Cleveland State University 1994 — 1998
Master of Computer & Information Sciences
Case Western Reserve University 1985 — 1990
Bachelor of Science in Management, Weatherhead School of Management
Hauppauge High School 1981 — 1985
South University July 2008 - Present
FedEx Office November 2006 - June 2008
Alltel Wireless November 2004 - October 2006
Skills
Excellent..., Strong Organizational..., Creative Team..., Excellent written and..., Phenomenal..., Proficient in..., Effective problem..., Detail-oriented, Higher Education..., Student Recruiting, Student Affairs, CampusVue, Student Development, Enrollment Management, Academic Administration, Student Financial Aid, Campus, Adult Education, Adult Students, Academia, Distance Learning, Public Speaking, Social Skills, Communication, Problem Solving, Organizational Structure, Creative Direction, Leadership, Staff Development, Interviews, Customer Service, Recruiting, Academic Advising, Microsoft Office, Admissions, Student Counseling, Retaining Customers, Teaching, Leadership Development, Student Engagement, Higher Education, Training
Education
Claflin University 2005 — 2006
MBA, Business
Strayer University (VA) 2008 — 2010
Executive Graduate Certificate in Human Resource Management
Claflin University 2000 — 2004
Bachelor of Science, Business Administartion
Comporium Communications November 2012 - Present
ProtectCell April 2011 - August 2012
ProtectCell April 2010 - April 2011
Alltel Wireless March 2007 - December 2009
Alltel Wireless August 2004 - March 2007
Alltel Wireless March 1999 - August 2004
Skills
Wireless, Telecommunications, Direct Sales, Sales, Management, Strategy, New Business Development, Solution Selling, Leadership, B2B, Sales Process, Strategic Partnerships, Sales Operations, Selling, Forecasting, Operations Management, Training, Program Management, Retail, Customer Service, Customer Retention, Account Management, Cold Calling, Sales Management, Sales Presentations, Customer Experience
Education
Catawba College
BA, Communication Arts
Catawba College
Windstream April 2015 - Present
Windstream Communications February 2014 - Present
BlueStream Professional Services August 2013 - Present
Verizon Wireless February 2009 - December 2011
Alltel Wireless January 1999 - February 2009
Alltel Communciations 1994 - 1999
Alltel November 1984 - January 1994
Skills
Teamwork, Wireless, Telecommunications, Project Management, VoIP, Testing, Networking, Switches, Management, Routing, Salesforce.com, Leadership, Optical Fiber, Cellular Communications, LTE, Ethernet
Education
Central Piedmont Community College 1994 — 2000
Business
Lincare Holdings, Inc January 2013 - Present
Impact Sports Ventures April 2005 - December 2012
Impact Sports Ventures April 2005 - December 2012
Impact Sports Ventures April 2005 - December 2012
Alltel Wireless January 2004 - March 2005
Enterprise Holdings February 2000 - December 2003
Skills
Sales Operations, Income Statement, Strategic Sales Planning, Sales Forecasting, Employee Training and..., Human Resources, Project Planning, Cross-functional Team..., Employee Training, Management, Team Building, Training, Sales Management, Forecasting, Business Development, Retail, Marketing Strategy, Sales Plan, Sales, Finance, Customer Satisfaction, Budgets, Customer Retention, Marketing, Direct Sales, Account Management, Cold Calling, P&L
Education
Charleston Southern University 1996 — 1999
Bachelor of Science, Business Administration
Verizon Wireless May 2013 - Present
Verizon Wireless February 2012 - May 2013
Verizon Wireless July 2008 - February 2012
Alltel Wireless July 2008 - July 2009
Total Wine & More June 2004 - May 2008
Skills
Telecommunications, Management, Sales Management, Team Leadership, Leadership, Wireless, Sales, Customer Service
Education
College of Charleston 2002 — 2006
Elementary Education and Teaching
Audit Logistics December 2012 - Present
Vail Resorts May 2012 - October 2012
Granite Services June 2007 - August 2011
Alltel Wireless May 2006 - March 2007
American Building Maintenance (ABM) October 2004 - May 2006
Skills
Marketing Strategy, Process Improvement, Negotiation, Strategic Planning, Marketing, Sales Operations, Salesforce.com, Microsoft Excel, Contract Management, Inventory Management, Logistics, Customer Satisfaction, Management
Education
Southern Wesleyan University 2009 — 2011
MBA, Finish
Clemson University 2000 — 2004
Bachelor of Science, Business Management; Logistics and Transportation
Verizon Wireless December 2014 - Present
Verizon Wireless April 2013 - December 2014
Verizon Wireless April 2011 - March 2013
Verizon Wireless May 2010 - April 2011
Verizon Wireless November 2009 - May 2010
Alltel Wireless May 2008 - November 2009
WALGREEN COMPANY August 2007 - April 2008
TURNER BROADCASTING INTERNATIONAL April 2006 - August 2006
WALGREEN COMPANY February 2004 - May 2005
Skills
Call Center Operations, Data Analysis, Microsoft Office, Customer Service, Telecommunications, Project Management, Loyalty Programs, Marketing Communications, Marketing Strategy, Sales Operations, Spanish, Call Center, Customer Satisfaction, Product Development, Strategic Planning, Marketing, Business Strategy, Team Building, Customer Retention, Competitive Analysis, Wireless, CRM, Analysis, Cross-functional Team..., Call Centers, Leadership, Budgets, Team Leadership, Management, Customer Experience, Inventory Management, Market Research, Market Analysis, Process Improvement, Training, Forecasting, Strategy, Analytics, Business Analysis, Operations Management
Education
University of South Carolina - Darla Moore School of Business 2005 — 2007
International Master of Business Administration
University of Cincinnati 2002 — 2004
None
Northern Kentucky University 1997 — 2001
Bachelor of Science
Centre College 1996 — 1997
None
Oak Hills High School 1992 — 1996
Verizon Wireless March 2009 - Present
Alltel Wireless August 2005 - March 2009
Western Wireless July 2000 - August 2005
Western Wireless/Voice Stream January 1997 - July 2000
Palmer Wireless March 1993 - December 1996
Global Communications inc October 1989 - April 1992
Rockwell Collins August 1984 - September 1989
Education
College of DuPage 1981 — 1984
State Farm January 2012 - December 2014
Alltel Wireless September 2008 - October 2011
eLoyalty March 2005 - September 2008
JP Morgan Chase January 2003 - April 2005
United Health Group 2002 - 2003
MCI November 2001 - January 2002
Applied Materials January 2001 - August 2001
IBM Tivoli Software June 2000 - January 2001
Sitel July 1999 - February 2000
First USA February 1996 - July 1999
Skills
CTI, Call Centers, Cisco Call Manager, Cisco Technologies, IVR, Workforce Management, Contact Centers, Telephony, Call Routing, Routers, ACD
Education
City University of New York
University of Houston
Protiviti December 2013 - Present
Capital One July 2012 - October 2013
Capital One Bank June 2008 - September 2012
National City Bank September 2004 - June 2008
Alltel Wireless June 2000 - September 2004
ALLTEL Information ServicesLos 1993 - 2000
Systematics 1986 - 1993
Skills
Governance, Mergers, Application Management, Retail Banking, Telecommunications, Portfolio Management, Vendor Management, Banking, Integration, Program Management, Outsourcing, Strategic Planning, E-commerce, Customer Relations, Business Strategy, Operations Management, Change Management, Acquisition Integration, Team Building, SOA, Offshoring, IT Strategy, Business Analysis, Architecture, Management Consulting, Retail, Software Development, Re-engineering, Mergers & Acquisitions, Business Process, IT Operations, IT Management, Enterprise Architecture, Strategy, Business Intelligence, Cross-functional Team..., CRM, Enterprise Software, Analytics, Business Transformation, Cloud Computing, Management, ITIL, Executive Management, Process Improvement, Leadership, Financial Services, Data Warehousing, Business Development, Agile Methodologies
Education
University of Phoenix 2003 — 2006
MBA, Business Administration and Management, General
California State University-Bakersfield 1979 — 1981
Bachelor of Science (B.S.), Business Administration
Verizon Wireless January 2009 - Present
Alltel Wireless June 2008 - January 2009
Ultimate Staffing July 2005 - June 2008
Qimonda / Infineon Technologies (Ultimate Staffing) July 2005 - September 2006
Volt Services Group August 2003 - July 2005
Lowe's Home Improvement August 2002 - August 2003
Lowe's Companies, Inc. May 2000 - July 2002
Education
Campbell University
BA, Business Administration
Hallmark Cards November 2010 - Present
Stewart and Associates, LLC August 2007 - December 2009
Alltel Wireless January 2006 - June 2007
Education
Bryant and Stratton 1999 — 2001
Windstream Communications May 2012 - Present
Windstream Communications April 2011 - April 2012
Windstream Communications August 2009 - April 2011
Verizon Wireless January 2009 - July 2009
Alltel Corporation February 2008 - January 2009
Alltel Wireless February 2006 - January 2008
Alltel Corporation April 2004 - January 2006
Harrah's Entertainment 2003 - 2004
Trammell Crow Company 1999 - 2003
Skills
Financial Analysis, Financial Reporting, Budgeting, Financial Modeling, Forecasting, Excel, Business Analysis, Leadership, Telecommunications, Budgets, Management, Analysis, Finance, Mergers & Acquisitions, Project Management, Lead Generation, Analytics, Sales Operations, CRM, Auditing, Data Analysis, Sarbanes-Oxley Act, Account Management, Product Management, Accounting, Cross-functional Team..., Process Improvement, Sales, Vendor Management, Microsoft Excel
Education
Christian Brothers University 1997 — 2001
Bachelor of Science (BS), Economics and Finance
It Works! Global November 2014 - Present
Blackbaud August 2001 - January 2013
Alltel Wireless June 1998 - May 2001
Sam's Club May 1988 - June 1998
Skills
Microsoft Excel, Accounts Receivable, SAP, Customer Service, Accounts Payable, Microsoft Word, Microsoft Office, Accounting, Outlook, Account Reconciliation, Financial Reporting, PowerPoint, Forecasting, Invoicing, Process Improvement, Inventory Management, Budgets, Access, Amdocs Clarify, Softrax, Sphere, Data Entry, Internal Audit, Training Delivery
Education
Trident Technical College 1987 — 1997
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Charleston Southern University
Business Administration and Management, General
Verizon Wireless December 2014 - Present
Verizon Wireless November 2013 - December 2014
Verizon Wireless March 2012 - November 2013
Verizon Wireless June 2009 - July 2012
Verizon Wireless 2009 - June 2009
Alltel November 2004 - January 2009
Alltel Communications, Inc. November 2004 - January 2009
Alltel Wireless 2004 - January 2009
Interanational Truck and Engine August 2001 - October 2004
International Truck and Engine 2001 - 2004
Skills
Wireless, CDMA, Telecommunications, EVDO, LTE, Troubleshooting, CDMA2000, IP, 4G, Unix, Computer Network..., TCP/IP, Testing, RF, Cellular Communications, Perl, Network Design, Linux, Wireless Networking, Network Engineering, MPLS, Routers, Routing, Cisco Technologies, GSM, VoIP, Switches, Ethernet, SIP, OSPF
Education
University of Arkansas at Little Rock 2005 — 2009
MBA
Case Western Reserve University 1997 — 2001
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Verizon Wireless January 2012 - Present
Verizon Wireless February 2007 - January 2012
Verizon Wireless August 2000 - January 2007
Alltel Wireless August 1994 - July 2000
Skills
Surveillance, Asset Tracking, Remote Monitoring, Vehicle Tracking, Smart Grid, Wireless, Wireless Networking, Sales Management, Telecommunications, B2B, Selling, Business Planning, Strategic Planning, Cross-functional Team..., Product Management, Contract Negotiation, Business Strategy, Coaching, M2M, Contract Negotiations, WiFi, Solution Selling, Mobile, IP, Cellular Communications, Customer Retention, Direct Sales, Customer Satisfaction, LTE, Mobile Devices, Quotas, Sales Operations, Sales Process, Sales
Education
Pfeiffer University 1998 — 2002
Masters of Business Administration
Clarkson University 1989 — 1993
Bachelor of Science, Marketing
Scotia-Glenville High School 1984 — 1989
Cuttin' It Close Lawn & Landscaping March 2011 - Present
Verizon February 2009 - September 2009
Alltel Wireless May 2008 - February 2009
Alltel Wireless September 2006 - May 2008
Baptist Health July 2004 - May 2006
Baptist Health April 2000 - July 2004
Baptist Health April 1996 - April 2000
Dillards January 1995 - April 1996
Skills
Business Analysis, SQL
Education
Capella University 2008 — 2011
MSc, Information Assurance and Security
John Brown University 2006 — 2008
BSc, Business Information Systems
Pulaski Technical College 1997 — 2000
AASc, Computer Information Systems
FIS May 2010 - Present
Alltel Wireless August 2005 - June 2010
Emmix, INC. January 2010 - May 2010
Emmix, Inc. April 2005 - August 2005
Crown Metal Buildings February 2003 - March 2004
Education
Citrus College
Star Education Center Design, Organize, and manage Academic tutoring or enrichment programs on English Language Arts, Math, Chinese, SAT/PSAT reading/writing/math, and other special programs like ballet dance, drawing, chess..etc for prek-12th grader students during school semester afterschool program or summer/winter campSr. QA SpecialistGlobal PaymentsApril 2008 - October 2011
Alltel Wireless November 2006 - February 2008
Cingular March 2006 - November 2006
Bell South July 1997 - March 2006
Skills
Quality Center, SDLC, Test Planning, Regression Testing, System Testing, Testing, Quality Assurance, Agile Methodologies, Requirements Analysis, QTP, Software Quality..., Test Cases, Test Management, Manual Testing, SQL, Unix, Oracle
Education
Cleveland State University 1992 — 1995
M.S., Computer information
Miami Dade College April 2011 - Present
Florida Carry Trainers (F.A.C.T.s) January 2009 - Present
Alltel Wireless January 2006 - March 2008
KTA 2005 - 2006
BJFM Collections June 2000 - August 2004
Skills
Public Lectures, Teaching, Team Leadership, Firearms, Tactics, Psychology, Counseling Psychology, Positive Psychology, Teacher Training, Communication Training, Training, Marketing, Leadership Development, Interviews, Strategic Planning, Management, Psychotherapy, Public Speaking, Curriculum Development, Student Affairs, Instructor-led Training, Workshop Facilitation, Coaching, Adult Education, Sales, Job Search Strategies, Student Counseling, Personal Development, Conflict Resolution, Career Counseling, Self Defense, Workshops, Higher Education, Resume Writing, Career Development, Lifestyle Coaching, Instructional Design, Staff Development, Program Development, Curriculum Design
Education
Capella University 2008 — 2010
MS, Counseling Psychology
University of Montana 1999 — 2003
BA, Psychology
Alltel Wireless February 2009 - Present
Alltel Communications February 2009 - October 2009
Alltel Wireless 2009 - 2009
Banner Health March 2008 - September 2008
Banner Health March 2008 - August 2008
Morgan Financial, Inc August 2006 - March 2008
Morgan Financial August 2006 - February 2008
Verizon Business (Formerly MCI) July 2005 - August 2006
Junction Public Library October 1999 - February 2002
Education
Central Arizona College
General/Business
Central Arizona College
Verizon Wireless August 2009 - Present
Verizon Wireless January 2009 - August 2009
Alltel Wireless December 2005 - January 2009
Alltel 2001 - 2008
Windstream 2001 - 2006
Skills
Onboarding, Human Resources, Employee Relations
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2007 — 2007
Executive Ed, Business of Human Resources
Cleveland State University
BA, Psychology
Verizon Wireless January 2013 - Present
Alltel Wireless October 1999 - January 2013
Skills
Wireless, Cellular Communications, Telecommunications, Project Management, Construction Management, Wireless Networking, CDMA, LTE, 3G, EVDO, Vendor Management, Project Bidding, Real Estate, Budget Forecasts, Negotiation
Education
University of North Carolina at Charlotte 1987 — 1989
Bachelor of Science (B.S.)
Central Connecticut State University 1985 — 1987
Communications
Verizon Wireless January 2009 - Present
Alltel Wireless January 2001 - January 2009
Alltel Information Services June 1997 - December 2000
TSYS August 1990 - June 1997
IBM September 1988 - August 1989
Skills
Telecommunications, Unix, Enterprise Software, SDLC, Architecture, Software Development, Enterprise Architecture, Programming, Requirements Analysis, Mainframe, Management, SOA, Strategy, Web Services, Integration
Education
Kent State University 2014 — 2016
Masters in Digital Sciences (pending), Enterprise Architecture
Oglethorpe University 1986 — 1990
BA, Business Management/Computer Science, Minor:Accounting
Central Piedmont Community College 1984 — 1986
Computer Science
AirComm Solutions LLC. June 2012 - Present
Libelium June 2014 - July 2015
Mintec January 2014 - June 2014
Verizon Wireless 2009 - May 2013
Alltel Wireless 2002 - 2009
Alltel Wireless 2000 - 2002
Miller Brewing Company / Finley Distribution Co. 1993 - 2000
Costco Wholesale January 1987 - September 1991
Skills
Solution Selling, B2B, M2M, Strategic Partnerships, Sales Process, Advertising, Telecommunications, Wireless, Direct Sales, Customer Retention, Customer Experience, Sales Operations, Sales Management, Mobile Devices, Account Management, Training, Management, Business Development, Strategy, New Business Development, Sales, Product Management, CRM, Negotiation, Product Marketing, Channel Partners, Lead Generation, Sales Presentations, Team Management, Cross-functional Team..., Salesforce.com, Customer Satisfaction, Competitive Analysis, Leadership, Marketing Strategy, Marketing Management, Selling, Cold Calling, Budgets, Market Planning, Coaching, Employee Training, Managed Services, SaaS, Call Centers, Recruiting, Project Management, VoIP, P&L Management, Forecasting
Education
Northern Arizona University 1990 — 1993
Bachelor of Science (B.S.), Business / Communication / Advertising / Consumer Theory-Planning
University of Arizona 1987 — 1990
Bachelor of Science (B.S.), Business / Communication
Brigham Young University 1988 — 1989
Business, Marketing, Consumer Behavior
DIRECTV October 2014 - Present
Initial Outfitters April 2014 - Present
AT&T October 2012 - October 2014
Alltel Wireless October 2005 - October 2012
Alltel Wireless July 2003 - October 2005
Alltel Wireless October 2001 - July 2003
Origins March 1999 - October 2001
Skills
Retail, Coaching, Customer Retention, Sales Management, Customer Service, Training, Merchandising, Time Management, Direct Sales, Wireless, Account Management, Cellular Communications, Solution Selling, Building Relationships, Telecommunications, Proposal Writing, Cross-functional Team..., Strategic Partnerships, New Product Roll Out, Process Improvement, Gap Analysis, Creative Problem Solving, Maintaining Strong..., Sales, Management, Leadership, Customer Experience, Sales Operations, Customer Satisfaction, Sales Process, Relationship Building
Education
College of Charleston 1997 — 1998
Chapin High School
Cricket Wireless March 2015 - Present
Equifax February 2014 - August 2014
Rollins, Inc. November 2013 - January 2014
AutoTrader.com February 2013 - August 2013
Manheim Auctions June 2008 - January 2013
Alltel Wireless January 2003 - July 2008
Northern Trust Retirement Consulting July 2001 - March 2002
Lucent Technologies January 1996 - July 2001
AT&T May 1983 - January 1996
Skills
SDLC, Business Analysis, Visio, Vendor Management, Requirements Analysis, Process Improvement, Requirements Gathering, Software Documentation, Telecommunications, Business Intelligence, Project Management, Business Process, Integration, Systems Analysis, SharePoint, User Acceptance Testing, Software Project..., MS Project, Quality Assurance, Agile Methodologies
Education
Brenau University 1999 — 2001
MBA, Business
Brenau University 1995 — 1998
BS, Business
Toot Co Apps April 2012 - Present
Windstream Communications November 2010 - Present
ADEX July 2013 - January 2014
iCracked Inc. January 2013 - February 2013
Appalachian Wireless September 2010 - November 2012
Windstream Communications August 2007 - October 2009
ADEX May 2004 - August 2007
Alltel Wireless October 2002 - April 2004
ADEX April 2002 - September 2002
Verizon Wireless December 2000 - March 2002
Skills
Wireless, Switches, CDMA, Telecommunications, Cellular Communications, Networking, Troubleshooting, EVDO, Telephony, Integration, LTE, Wireless Networking, VoIP, QoS, IP, Mobile Devices, Ethernet, MPLS, GSM, 3G, Computer Network..., Linux, Network Design, 4G, T1, TCP/IP, Technical Support, SIP, Optical Fiber, WAN, WiMAX, Fiber Optics, SS7, Network Engineering, UMTS, Microwave, ISDN, Solaris, WiFi, Unified Communications, Routing, LAN-WAN, Cisco Technologies, System Deployment
Education
Ericsson 2013 — 2013
LTE training
University of Phoenix 2009 — 2017
BSIT, Software Engineering
Bryant & Stratton College-Cleveland 1990 — 1992
AAS, Electronics
University of Oxford
iTunes University Online Class, Building a Business:Moving Your Product to the Market
Maple Heights Senior High School 1984 — 1986
CISCO
CCENT training - in progress
Award Solutions
LTE, SAE EPC Training
Nortel
EVDO RNC, EMS Operations and Maintenance
Verizon Wireless January 2009 - Present
Alltel Wireless December 2004 - January 2009
RIM January 2004 - November 2004
Nortel March 2002 - May 2002
Sprint PCS December 2000 - February 2002
Sentrex Communications March 2000 - November 2000
Tri-Vision Electronics, Inc July 1995 - November 1998
Tri-Vision 1995 - 1998
Skills
Cellular, RF design, LTE, Wireless
Education
University of Arkansas at Little Rock 2007 — 2010
M.B.A, Business Administration
City University of New York 1990 — 1992
M.Eng., Electrical Engineering
NED University of Engineering and Technology 1981 — 1987
B.Eng., Electrical Engineering
Alltel Wireless May 2006 - Present
Education
Clark Atlanta University 2001 — 2003
MBA, Marketing
University of Arkansas at Pine Bluff 1994 — 1998
BS, Finance
Cricket Wireless August 2014 - Present
Alltel October 2012 - Present
AT&T October 2013 - August 2014
Alltel Wireless 2009 - October 2012
Alltel January 2009 - October 2009
Alltel February 2004 - January 2009
Education
College of Charleston
Verizon Wireless October 2007 - Present
Alltel Wireless 2003 - Present
Alltel Information Services February 2007 - October 2007
Education
Central Baptist College 2012 — 2016
Bachelor of Science in Management Information Systems
University of Arkansas Division of Agriculture Cooperative Extension November 2012 - Present
Arkansas Department of Parks & Tourism 2012 - December 2012
Elite Events January 2007 - October 2012
Verizon Wireless May 2010 - July 2011
Alltel Wireless January 2005 - May 2010
Skills
Teamwork, Microsoft Office, Vendor Relations, Event Planning, Technical Writing, Marketing, Leadership
Education
Capella University 2009 — 2011
MS, Education
Henderson State University 1998 — 2004
BA, English
Sprint November 2014 - Present
First Citizens Bank and Trust Company, Inc. January 2014 - October 2014
Alltel Wireless August 2013 - September 2013
AT&T Mobility July 2012 - August 2013
Sterling Jewelers November 2009 - July 2012
Boys and Girls Clubs of America November 2009 - December 2010
InterMedia Marketing Solutions 2007 - 2009
Skills
Customer Service, Call Centers, Customer Satisfaction, Customer Retention, Customer Experience, Troubleshooting, Data Entry, Telephone Skills, Microsoft Office, Telemarketing, Outlook, Sales, Sales Management, Sales Operations, Retail, Retail Sales, Multi-channel Retail, Customer Engagement, Long-term Customer..., Visual Arts, Photography, Communication, Communication Skills
Education
University of Phoenix 2012 — 2015
Bachelor's degree, Communication and Media Studies
Claflin University
Capital One May 2014 - Present
Capital One February 2012 - Present
Sprint August 2010 - January 2012
VisualTour January 2007 - June 2010
Alltel Wireless October 2005 - January 2007
Skills
Selling, Real Estate, Management, Customer Service, Sellers, Marketing, Account Management, Sales, Referrals, Small Business, Customer Satisfaction, Team Building, Training, Banking, Finance, Social Networking, Online Advertising, Direct Sales, Loans, Leadership, Networking, Call Centers, Cold Calling, Customer Experience, Business, Team Management, Strategic Planning, Team Leadership, Sales Operations, Sales Process, Marketing Strategy, Market Research, Online Marketing, Sales Presentations, Coaching, Social Media Marketing, Advertising, Credit
Education
Broward College
Melaleuca:The Wellness Company October 2014 - Present
Native American Technology Services June 2012 - Present
Wayland Baptist University August 2011 - Present
Matsu Borough Parks and Recreation February 2011 - Present
Capella Education Company December 2007 - Present
Prospect October 2013 - October 2014
Raven Correspondence School September 2010 - August 2012
Alltel Wireless September 2006 - August 2008
Aristotle, Inc. March 2003 - August 2006
1st Special Forces Group (Airborne)/DODSPECREP Yokota AFB Japan 1987 - 1995
Skills
Analysis, SQL, Strategic Planning, Customer Relations, C, Visual Basic, Business Analysis, Coaching, COBOL, Access, Java, Qbasic, Outlook, Microsoft Office, Writing, Windows 7, Internet, Networking, Social Networking, Business Strategy, Security, Support, Financial Reporting, Forecasting, Education, Government Relations, Human Resources, Implementation, Inventory Management, Team Leadership, Teamwork, Telecommunications, Training, Upgrades, User Experience, Visio, VoIP, Vista, XML, Mentoring, Strategy, Blackberry, RIM, Troubleshooting, ASP.NET VB.NET and/or..., Disaster Recovery, Software Documentation, Leadership, Customer Service, Program Management
Education
Capella University 2008 — 2016
PhD in IT Security and Assurance, Information Technology and security, 3.67
Webster University 2001 — 2003
Masters, Computer Information Resource Management and Human Resource Development, 3.5
University of Arkansas at Little Rock 1998 — 2001
Bachelors of Business Administration, Computer Information Systems
Nucor Steel January 2011 - Present
Nucor Steel May 2010 - January 2011
Verizon Wireless April 2008 - March 2010
Alltel Wireless April 2006 - March 2008
Skills
Inventory Management, Microsoft Office, Supply Chain Management, Customer Service, Strategic Planning, Microsoft Excel, Team Building, Sales, Microsoft Word, Team Leadership, PowerPoint, Outlook, Training, Pricing, Employee Relations, Recruiting, Public Speaking, Data Analysis, Research, Supply Chain, Product Development, Lean Manufacturing, Leadership, Management, New Business Development, Sales Management, Continuous Improvement, Negotiation, Account Management, Business Strategy, Marketing Strategy, Forecasting, Analysis, Business Analysis, Contract Negotiation, Process Improvement, Marketing, Teamwork, Business Development, Performance Management, Time Management, Coaching, Leadership Development, Direct Sales, Cold Calling, Sales Process, Market Analysis, B2B, Advertising, Inventory Control
Education
Coastal Carolina University 2004 — 2008
Bachelor's degree, Marketing/Marketing Management, General
Belk September 2014 - Present
United Rentals Inc. July 2012 - September 2014
United Rentals June 2006 - July 2012
United Rentals January 2005 - June 2006
Alltel Wireless June 2001 - October 2004
Alltel Wireless 1999 - 2001
Alltel Wireless 1998 - 1999
Skills
Purchasing, Management, Procurement, Sourcing, Supply Chain Management, Forecasting, Process Improvement, Change Management, Project Management, Vendor Management, Inventory Management, PMP, Strategic Sourcing, Training
Education
Project Management Institute 2012 — 2012
PMP Certification, Project Management
Central Piedmont Community College 2008 — 2008
Six Sigma Green Belt, Six Sigma Green Belt
University of South Carolina-Columbia 1988 — 1992
Bachelor, Mass Communications
iTi Communications December 2014 - Present
Windstream Communications June 2009 - December 2014
Verizon Wireless January 2009 - May 2009
Alltel Wireless 2003 - 2009
Installs on the Go! 2000 - 2003
Skills
Solution Selling, Managed Services, Telecommunications, VoIP, Direct Sales, Salesforce.com, Ethernet, Sales Management, Sales Process, Cold Calling, Wireless, Unified Communications, Disaster Recovery, Account Management, Networking, SIP, MPLS, Co-location, Call Centers, SIP Trunking, Telephony, Cloud Computing, Data Center, T1, Hosted Services, PRI, Selling
Education
Catawba Valley Community College 2001 — 2003
Business Administration and Management, General
Mitchell Community College 2000 — 2001
West Virginia University 1996 — 1998
Business Management
Marsh Fork High School
Marsh Fork High School
BlueTorch Technologies June 2003 - Present
Alltel Wireless 2009 - 2009
Skills
DotNetNuke, Software Development, C#, Microsoft SQL Server, Database Design, .NET, New Business Development, Small Business, Financial Analysis, Financial Forecasting, Executive Management, Project Management
Education
Florida Atlantic University 1994 — 1998
Yes, Computer Science
College of the Mainland 1989 — 1992
Law Enforcement Certification, Law Enforcement
Standard Oil Company, Inc June 2012 - Present
Wells Fargo November 2013 - March 2014
VO Financial, Inc. November 2012 - August 2013
Standard Oil Company, Inc January 2010 - June 2012
Pepsi Bottling Group April 2009 - January 2010
Carolina Custom Construction October 2008 - April 2009
Carolina Custom Construction August 2008 - October 2008
Alltel Wireless November 2007 - August 2008
Alltel Wireless November 2006 - November 2007
Alltel Wireless November 2005 - November 2006
Skills
Cross-functional Team..., Process Improvement, Operations Management, Inventory Control, Customer Service, SAP, Income Statement, Purchasing, Inventory Management, Continuous Improvement, Supply Chain, Retail, Leadership, Manufacturing, Marketing Strategy, Lean Manufacturing, Supply Chain Management, Management, Kaizen, Sales, Value Stream Mapping, Strategic Sourcing, Materials Management, Team Building, Sales Management, Forecasting, Strategic Planning, Logistics, Training, Team Leadership, Business Strategy, Contract Negotiation, Wordsmithing, 5S, Sales Presentations, Social Media, Negotiation, Telecommunications, MRP, Operational Excellence, Marketing, Customer Satisfaction, Strategy, Six Sigma, Direct Sales, Budgets, P&L Management, Customer Experience, Recruiting, Sales Operations
Education
College of Charleston 2002 — 2005
BA, Business, Communication
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, General
AECOM July 2015 - Present
URS Corporation October 2007 - July 2015
Windstream Communications July 2006 - October 2007
Alltel Wireless August 2000 - July 2006
Arthur Andersen Business Consulting June 1995 - June 2000
Skills
Oracle, Cognos, Visio, Project Management, Requirements Analysis, Integration, Database Design, Business Analysis, Software Documentation, Business Intelligence, Software Development, Windows, Crystal Reports, Microsoft SQL Server, Leadership, ERP
Education
Brigham Young University 1994 — 1995
Master's degree, Accounting and Information Systems
Brigham Young University 1989 — 1995
Bachelor's degree, Accounting
Target October 2007 - August 2014
Hertz February 2003 - September 2007
Alltel Wireless October 2000 - December 2002
Skills
Loss Prevention, Inventory Control, Shrinkage, Profit, Retail Sales, Customer Service, Hiring, Leadership, Time Management, Merchandise Planning, Sales
Education
Central Connecticut State University 1980 — 1985
BS, Management
Heidi Darst February 2003 - Present
Alltel Wireless 1995 - 1997
Toombs County Chamber of Commerce 1994 - 1995
Skills
Nonprofits, Copywriting, Press Releases, Graphic Design, Marketing, Public Relations, SEO, Teaching, Blogging, Editing, Public Speaking, Strategic Planning, Team Building, Leadership Development, Photography, Web Design, Marketing Strategy, Brochures, Community Development, Creative Writing, Management, Customer Service, Leadership, Social Networking, Writing, Project Management, Sales
Education
Valdosta State University 1991 — 1993
Brewton-Parker College
Progressive Insurance October 2011 - Present
Progressive Insurance December 2006 - October 2011
Alltel Wireless May 2002 - November 2006
CGEY January 1996 - May 2002
Education
Cleveland State University 1994 — 1996
MBA, Management Information Systems, Finance
Sirona Dental Systems May 2015 - Present
Central Piedmont Community College January 2015 - June 2015
Central Piedmont Community College August 2012 - June 2015
CROSSMARK June 2010 - June 2015
Mosaic Sales Solutions November 2009 - March 2010
Alltel Wireless October 1997 - January 2000
Skills
A+ Certified, Computer Hardware, Technical Support, Cisco IOS, Cisco Routers, Team Leadership, Customer Service, Training, Visio, Microsoft Excel, Sales, Microsoft Word, Microsoft Office, PowerPoint, Team Building, Public Speaking, Social Media, Leadership, Management, Marketing, Troubleshooting, Time Management, Leadership Development, Networking
Education
East Carolina University 2015 — 2017
Information technology
Central Piedmont Community College 2008 — 2014
Associate's degree
North Carolina Agricultural and Technical State University 1993 — 1996
none
Canon Business Solutions January 2010 - Present
Alltel Wireless July 2007 - May 2009
Paycor Payroll Services August 2004 - June 2007
Education
Cleveland State University 1988 — 1998
BA, HISTORY & RELIGIOUS STUDIES
Independent Artist & Graphing March 2010 - Present
Hobby Lobby January 2009 - March 2010
Adesta, LLC April 2008 - August 2008
Stereos and More December 2007 - April 2008
S.E.C.T.O.R. LLC. June 2006 - December 2007
Cartridge World January 2006 - June 2006
Tweeter October 2004 - January 2006
Alltel Wireless January 2002 - October 2004
Electronics Boutique April 2001 - December 2001
Sitel/Onstar October 2000 - April 2001
Skills
Management, Inventory Management, Customer Service, Sales, Project Management, Retail, Customer Satisfaction, Event Management, Public Relations, Payroll, Call Centers, Accounts Receivable, Mobile Devices, Art, Photoshop, Drawing, Illustration, Illustrator, Painting, Adobe Creative Suite, Merchandising
Education
Central Piedmont Community College 2004 — 2006
General Studies of Psychology
Charter Communications January 2011 - Present
Ricoh Business Solutions March 2008 - January 2011
Alltel Wireless June 1992 - March 2004
Skills
Cold Calling, Sales, Networking, Wireless, Solution Selling, Direct Sales, Account Management, Salesforce.com, Customer Service, Sales Operations
Education
College of Charleston 1989 — 1991
Bachelors, Business and Finance
Medical Administrators Inc February 2014 - Present
American Reprographics Company January 2012 - October 2012
Canon Business Solutions January 2010 - November 2011
Alltel Wireless July 2007 - May 2009
Skills
Solution Selling, Salesforce.com, Account Management, Cold Calling, Direct Sales, Sales Process, B2B, Selling, Sales, Sales Management, Sales Operations, New Business Development, Sales Presentations, SaaS, Managed Print Services
Education
Cleveland State University 1987 — 1998
Bachelor's degree, History & Religious Studies
The Ohio State University 1988 — 1988
Nationwide Children’s Hospital August 2012 - October 2012
Verizon Wireless January 2009 - October 2009
Alltel Wireless March 2006 - January 2009
Alltel Wireless March 2006 - January 2009
Verizon Wireless & Alltel 2006 - 2009
Aon Hewitt June 2005 - January 2006
Prudential Financial March 1999 - June 2001
Saint Barnabas Medical Center September 1997 - March 1999
NASA Lewis Research Center August 1994 - September 1997
Skills
Business Analysis, IT Project management, IT analyst and Project..., Lead tester, Creation and..., SQL*Plus, Business Objects
Education
Cleveland State University 1989 — 1994
Bachelors degree, Political Science and Government
Cleveland State University
B.A, Political Science
Columbus State Community College
Regal Investors November 2012 - Present
Regal Investors,LLC 2012 - 2014
Alltel Wireless September 1997 - July 2009
Pinkerton Security and Banking Services August 1988 - June 1996
Skills
Real Estate, Residential Homes, Investment Properties, Sellers, Foreclosures, First Time Home Buyers, Short Sales, Single Family Homes, Relocation, Negotiation, REO, Investors, Buyer Representation, New Home Sales, Real Estate Transactions, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint
Education
Central Piedmont Community College
Certificate, Management Information Skills, General
Haywood Community College
Associates degree, Property Ownership Mapping
City of Ocala 2004 - Present
Munroe Regional Medical Center April 1998 - June 2004
Alltel Wireless March 1997 - April 1998
Skills
Windows, Access, ArcGIS, Software Documentation, HTML, Microsoft Office, GIS, Databases, ESRI, Budgets, System Administration, Microsoft Excel, Troubleshooting, Telecommunications, Software Installation, Computer Hardware, Team Leadership, Wireless Networking, Technical Support, Windows XP, Networking, Project Planning
Education
College of Central Florida 1987 — 1991
certificate, industrial electrician
Western Connecticut State University