Alltel Wireless
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Alltel Wireless Employees
Verizon Wireless May 2014 - Present
Verizon Wireless March 2012 - June 2014
Verizon Wireless April 2010 - March 2012
Verizon Wireless January 2009 - April 2010
Alltel Wireless September 2006 - January 2009
Alltel Wireless July 2005 - September 2006
Skills
Problem Solving, Interviewing, Career Development, Call Center, Customer Service, Business Analysis, Troubleshooting, Interviews, Project Management, Training, Customer Satisfaction, SQL, Teradata, Corporate Communications, Internal Communications, Cellular Communications, Networking, Wireless Networking, IEX, TotalView, HTML, Photoshop, Flash Animation, Photography, Digital Photography, HDR Photography, Graphic Design, Video Editing, Customer Experience, Call Centers, Program Management, Customer Retention, Leadership, Management, Wireless, Project Planning, Integration, Telecommunications, Computer Hardware, Team Leadership, Mobile Devices, Coaching, 4G, Technical Support, Employee Training, Team Building, Process Improvement, Cross-functional Team..., Time Management, Call Center Development
Education
Ashford University 2010 — 2011
Bachelors of Business Administration, Business
University of Toledo 1999 — 2001
Information Systems / Operations Management
Clark State Community College 1996 — 1999
Transfer, Undergraduate Studies
Northeastern 1993 — 1997
Michigan Department of Corrections March 2013 - Present
Suburban Chevrolet Cadillac July 2012 - December 2012
Silbond Corporation October 2009 - July 2012
Alltel Wireless February 2007 - March 2008
Adrian Steel August 1999 - August 2005
Skills
Automotive, Marketing Strategy, Sales, Marketing, Sales Management, Product Development, Negotiation, Account Management, Online Advertising, Continuous Improvement, Lean Manufacturing, Team Leadership, Computer Graphics, Computer Proficiency, Friendly Personality, Teamwork, Fast Learner, Eager to learn new..., Project Planning
Education
Boston University 2013 — 2015
Master's degree, Criminal Justice, 3.97
Spring Arbor University 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Management, 3.9
Jackson Communtiy College 1999 — 2002
Associate's degree, Business Administration, 3.49
ServiceMaster June 2007 - Present
Alltel Wireless 2004 - 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Team Building, Sales, Budgets, Strategic Planning, Management, Sales Management, Marketing, New Business Development, Contract Negotiation, Account Management, Customer Retention, Customer Satisfaction, Customer Service, Small Business, Negotiation, Leadership, Operations Management, Coaching
Education
Blinn College 1995 — 1997
Communication, Journalism, and Related Programs
Georgetown High School 1992 — 1995
NECA November 1999 - Present
Alltel Wireless June 1990 - June 1999
Skills
Training, Business Analysis, Budgets, Troubleshooting, Teaching, Analysis, Project Management, Project Planning, Team Leadership, Strategic Planning, Management, Change Management, Telecommunications, Coaching, Team Building, Process Improvement, Customer Service, Account Management, Data Analysis, Program Management, Leadership, Vendor Management, Performance Management, Integration, CRM, E-Learning, Wireless
Education
Boise State University 2011 — 2014
Master of Science, Organizational Performance and Workplace Learning
Boise State University 2011 — 2013
Graduate Certificate in Workplace E-Learning & Performance Support, Instructional Technology
University of Phoenix 2002 — 2006
Bachelor of Science, Information Technology, Computer Science
Boyd Earls Lakeshore Chrysler August 2010 - Present
Lakeshore Chrysler Jeep Dodge Ram Montague Michigan 2010 - Present
Alltel Wireless December 2007 - August 2010
Skills
Customer Satisfaction, Customer Retention, Sales Process, Sales Management, Sales, Customer Service, Cold Calling, Direct Sales, Inventory Management, Selling, Team Building, Negotiation, Automotive, Retail, Customer Experience, Internet Services, Purchasing, Pricing, Hiring, Call Center, Forecasting, Income Statement, CRM, Training, Qualifying Prospects, Selling Skills, Cadillac, Deal Closure, F&I, New Business Development, Sales Presentations, Contract Negotiation, Cross-functional Team..., Process Improvement, Reynolds, Salesforce.com, Coaching, Dealer Management, Call Centers, Dealer Track, Mazda, Online Marketing, KWP2000, Market Planning, Dealers, Autobase, Operations Management, Inventory Control, Team Leadership, Leadership
Education
Ravenna Jr/Sr High School & Whitehall High School 1992 — 1996
diploma
Baker College of Muskegon
AT&T Mobility January 2014 - February 2015
Sprint June 2013 - August 2013
AT&T Mobility September 2008 - May 2012
CitiFinancial February 2008 - July 2008
Alltel Wireless October 2006 - February 2008
Centennial Wireless September 2004 - October 2006
Circuit City January 1997 - September 2001
Skills
Team Building, Sales, Leadership, Account Management, Customer Satisfaction, Customer Service, Inventory Management, Team Leadership, Retail, Telecommunications, Merchandising, Customer Retention, Teamwork, Social Networking, Sales Management, Time Management, Marketing, Selling
Education
Art Institute of Pittsburgh 1993 — 1997
Vicksburg High School 1988 — 1991
Diploma, General
Verizon Wireless 2006 - 2008
Verizon Wireless 2004 - 2007
Verizon Wireless 2001 - 2006
Verizon Wireless 2000 - 2001
Alltel Wireless February 2000 - August 2000
QWEST COMMUNICATIONS CORP 1997 - 2000
MCI Telecommunications 1990 - 1997
TELECOM USA/MCI TELECOMMUNICATIONS, Inc 1990 - 1997
National Urban League 1995 - 1996
Dun and Bradstreet 1994 - 1995
Skills
Customer Service, Call Center, Data Entry, Training, Telecommunications, Customer Satisfaction, Outlook, PowerPoint, Coaching, Account Management, Microsoft Office, Customer Retention, Wireless, Administrative..., Public Speaking, Microsoft Word, Microsoft Excel, Teaching, Social Services, Youth Ministry, Youth Mentoring, Music Ministry, Christian Ministry, Call Centers, Quality Assurance, Research
Education
Bloomfield College
A+ Networking, Web Design
Furman University
Music
Greenville Technical College
Psychology
Washington Irving School 1976 — 1976
Carolina High School 1972 — 1975
The TRACY Firm August 2014 - Present
AT&T Mobility January 2014 - August 2014
Meridian Community College July 2012 - July 2013
WQMS August 2011 - July 2012
Vital Care Inc. June 2008 - October 2010
Bruister and Associates June 2005 - June 2008
Alltel Wireless February 2004 - May 2005
WTOK-TV April 2002 - July 2002
WMMZ August 2001 - April 2002
WMDN December 2000 - September 2001
Skills
Higher Education, Student Financial Aid, Student Affairs, Microsoft Excel, Microsoft Office, PowerPoint, Data Analysis, Research, Public Speaking, Customer Service, Microsoft Word, Admissions, Access, Financial Analysis, Outlook, Paralegals, Legal Assistance, Public Records, Medical Records, Medical Coding, Adobe Creative Suite, InDesign, Photoshop, Portrait Photography, Graphic Design, Management, Editing, Radio Broadcasting, Radio Advertising, Account Management, Data Entry, Facebook
Education
Bellevue University 2013 — 2015
Master of Science (MS)
Meridian Community College 2013 — 2013
Associate of Arts (AA)
Hawaii Pacific University 2008 — 2013
Bachelor of Arts (BA)
Meridian Community College 2000 — 2002
Associate of Arts and Sciences (AAS)
Verizon Wireless September 2003 - Present
Alltel Wireless April 1992 - September 2003
Skills
Wireless, Direct Sales, B2B, Telecommunications, Sales Management, Account Management, Customer Retention, Solution Selling, Consultative Selling, Selling, Team Building, Negotiation, M2M, Sales Process, Leadership, Product Management, Strategic Partnerships, Sales Operations, Salesforce.com, Cold Calling, Product Marketing, Team Leadership, Business Development, Mobile Devices, Mobile Technology, Sales, Customer Experience, Quotas, Cellular Communications, Managed Services, Unified Communications, 4G, Management, VoIP, Customer Satisfaction, Call Centers, Wireless Broadband, Co-location, Mobile Communications, CDMA
Education
Armstrong Atlantic State University
Bachelor's Degree, Criminal Justice
TestAmerica Inc. June 2009 - Present
Alltel Wireless May 2007 - June 2009
Touchtel Wireless March 2005 - June 2009
Skills
Data Analysis, Process Improvement, Analysis, Troubleshooting, Customer Service, Microsoft Excel, Microsoft Office, Team Leadership, Cross-functional Team..., Software Documentation, Green Solutions, Encon Purge and Trap..., Centurion and Archon..., EPA Methodology/Method..., Production Efficiency, Agilent 5971, 5972,..., Chemistry, Research Projects, Training Leadership, Independent Thinking, Forensic Analysis, Maintenance Training, SW-846 Data and DOD..., LIMS, Chromatography, Quality Control
Education
Armstrong Atlantic State University 2002 — 2008
Bachelor of Science (BS), Chemistry
Hendon Properties December 2008 - Present
Alltel Wireless April 2004 - November 2008
Skills
Property Management, Real Estate, Leases, Investment Properties, Real Estate Transactions, Real Estate Development, Lease Administration, Rentals, Tenant, Apartments, Sellers, Relocation, Residential Homes, Corporate Real Estate, Property, Customer Service
Education
Ashford University
Master of Business Administration (MBA)
Ashford University
Organizational Management/Specialization in Human Resource Management
Verizon Wireless February 2015 - Present
Verizon Wireless August 2011 - February 2015
Verizon Wireless April 2012 - April 2013
Verizon Wireless November 2010 - August 2011
Alltel Wireless May 2009 - November 2010
Skills
Direct Sales, Quotas, 4G, Mobile Technology, Mobile Devices, Solution Selling, Sales Operations, CDMA, Customer Satisfaction, LTE, Cold Calling, Mobile Communications, Sales Process, Wireless Broadband, 3G, Wireless Networking, Product Management, Retail Sales, Sales, Sales Management, Call Centers, Broadband, VoIP, Telecommunications, Customer Retention, Account Management, B2B, Team Building, Customer Service, Cellular Communications, Team Leadership, Wireless, Customer Experience, Management, Leadership, Training, Salesforce.com, Coaching, Sales Presentations, Networking, Managed Services, Retail, M2M, Marketing, Strategic Partnerships, Inventory Management, Strategic Planning, Microsoft Office, CRM, Unified Communications
Education
Ashford University 2006 — 2008
Associate's degree, Business, Management, Marketing, and Related Support Services
dynaConnections April 2012 - Present
Alltel Wireless June 2003 - November 2011
Gulfview Electric December 2001 - December 2002
Verizon – Alternative Resources Corporation December 2000 - December 2001
KView, Inc. September 1999 - September 2000
Kvaerner Construction ASA May 1996 - July 1996
Skills
Troubleshooting, Technical Support, Networking, Hardware, Help Desk Support, Information Technology, Databases, Blackberry, Lotus Notes, Windows, JIRA, Quality Assurance
Education
Baylor University 1992 — 1998
Bachelor of Arts (B.A.), Telecommunications
Nate D. Sanders Auctions June 2014 - Present
Arsenal Creative 2015 - 2015
Alltel Wireless August 2006 - August 2010
Skills
Comedy, Acting, Directing, Commercials, Plays, Playwriting, Film Production, Film, Screenwriting, Entertainment, Television, Improvisation, Theatre, Shakespeare, Producing, Drama, Voice Over, Stage
Education
Boston University 2001 — 2005
Bachelor of Fine Arts (BFA), Acting
London academy of dramatic arts
Certificate of Drama
Undisclosed April 2013 - Present
The Regence Group July 2007 - November 2012
Alltel Wireless October 2000 - June 2007
Skills
Customer Service, Project Management, Coaching, Leadership, Team Building, Team Leadership, Communication, Social Networking, Music Production, Sports, Public Speaking, Public Relations, Marketing, Event Planning, Social Media, Microsoft Excel, Call Centers, Human Resources, Management, Strategic Planning, Time Management, Training, Analysis, Event Management, Social Media Marketing, Policy, Interviews, Leadership Development, Microsoft Office, Process Improvement, Program Management, Project Planning, Sales, Fundraising, Advertising, Editing, Negotiation, Research, Strategy, Teaching, Visio, Community Outreach, Nonprofits, Risk Management, Marketing Strategy
Education
Art Institute of Seattle 1992 — 1994
Associate of Arts (AA), Music and Video Business
Geist Global June 2013 - Present
Z-Wireless November 2010 - June 2013
Verizon Wireless September 2009 - October 2010
Alltel Wireless 2006 - 2009
Skills
PowerPoint, Microsoft Office, Microsoft Word, Sales Operations, Customer Satisfaction, Sales Growth, Recruiting, Coaching Staff, Great Motivator, Performance Reviews, Performance Motivation, Cash-handling, Documentations, Drive Results, Opportunity Analysis, Performance Improvement, Accountability, Networking, Business to Business..., Tech-savvy, Telecommunications, Sales&Marketing, Sales, Leadership, Retail, Sales Management, Customer Experience, Call Centers, Sales Presentations
Education
Bellevue University 2012 — 2014
Master's degree, Managerial Communication With HR Concentration
University of Phoenix 2007 — 2009
Bachelor's degree, Management
McCook Community College 2001 — 2003
Associate of Science (A.S.), General Studies
Nike January 2015 - Present
Wasserman Media Group November 2012 - December 2014
MillerCoors January 2012 - August 2012
MillerCoors March 2009 - January 2012
Alltel Wireless 2006 - 2009
Modell's Sporting Goods 2004 - 2005
Alan Taylor Communication 2003 - 2004
Mark Burnett Productions April 2003 - June 2003
SFX Sports Group 2000 - 2003
Woolf Associates 1999 - 2000
Education
Boston College 1995 — 1999
Bachelor of Science & Bachelor of Arts
Verizon Wireless June 2014 - Present
Verizon Wireless April 2012 - March 2014
Verizon Wireless June 2009 - March 2012
Alltel Wireless November 2008 - June 2009
Kalamazoo Kings August 2007 - September 2008
Skills
Account Management, Customer Retention, Customer Satisfaction, Customer Service, Sales Process, Sales, Direct Sales, Telecommunications, Team Leadership, Solution Selling
Education
Armstrong Atlantic State University 2002 — 2005
Bachelor of Arts (BA), Economics
Feather River Community College District 2000 — 2002
Associate of Arts (AA), General Studies
Nelnet Business Solutions May 2013 - Present
Concordia University 2013 - 2013
Lincoln Industries 2006 - 2012
BryanHealth May 2001 - October 2006
Alltel Wireless 1996 - 2001
Skills
Process Improvement, Organizational..., Team Building, Leadership Development, Continuous Improvement, Coaching, Strategic Planning, Performance Management, Change Management, Leadership, Project Management
Education
Ball State University 1988 — 1989
Master of Science (M.S.), Information & Communication Science
US Foods October 2003 - Present
Southeastern Paper Group 1999 - 2003
Alltel Wireless 1995 - 1999
Skills
Key Account Management, Food, Account Management, Sales, National Accounts, Forecasting, New Business Development, Cold Calling, Direct Sales, Pricing, Distributors, Inventory Management, Food Industry, Sales Presentations, Negotiation, Selling, Management, Team Building
Education
Augusta State University 1988 — 1993
Bachelor of Arts (BA), Music
Cellular Sales April 2009 - Present
Alltel Wireless February 1999 - April 2009
Skills
Cellular Communications, Customer Retention, Wireless, Customer Satisfaction, Wireless Broadband, Sales Operations, Sales, Telecommunications, Call Center, Sales Management, Selling, Call Centers, Mobile Devices, Solution Selling, Time Management, B2B
Education
Art Institute of Pittsburgh 2013 — 2015
Certificate program, Photography
South University 1994 — 1996
Associate, Paralegal
Hill's Pet Nutrition June 2007 - Present
Alltel Wireless March 2004 - June 2007
TeleTech November 2001 - March 2004
Skills
Multi-line Phone, Sales, Management, Microsoft Excel, PowerPoint, CRM, Microsoft Office, Lotus Notes, Training, Product Launch, Direct Sales, Sales Process, Forecasting, Account Management, Customer Service, Cross-functional Team..., Customer Satisfaction, Inventory Management, Leadership, Marketing, Marketing Strategy, Merchandising, Negotiation, Process Improvement, SAP, Sales Management, Sales Operations, Team Building, Team Leadership
Education
Baker University 2009 — 2013
Bachelor of Business Administration (BBA), International Business
Baker University 2009 — 2011
Associate of Arts (AA), Business Administration and Management, General
Advocare May 2010 - Present
Caliber Fitness Solutions January 2001 - Present
LegalShield, Independent Associate March 2005 - August 2008
Alltel Wireless October 2003 - August 2007
American Services, Inc. May 1999 - July 2007
TeleTech January 2001 - September 2002
IKON Office Solutions January 1999 - April 2000
Montgomery Ward September 1995 - August 1997
Skills
Nutrition, Health, Fitness, Supplements, Wellness, Wellness Coaching, Home Based Business, Personal Training, Fitness Training, Sports Nutrition, Nutritional Counseling, Strength Training, Weight, Weight Management, Coaching
Education
Ashworth College
Undergraduate Certificate, Health/Health Care Administration/Management, 4.0
Ashworth College 2009 — 2010
Diploma, Fitness & Exercise, 4.0
ITT Technical Institute-Greenville 1998 — 1999
Clyde A.Erwin High School 1991 — 1995
Diploma
State Farm Insurance April 2011 - Present
AT&T February 2008 - April 2011
Alltel Wireless September 2007 - January 2008
Alltel Wireless June 2007 - September 2007
Alltel Wireless May 2006 - June 2007
South Dakota Army National Guard July 1998 - January 2007
Skills
Customer Retention, Leadership, Sales, Sales Management, Retail, Time Management, Direct Sales, Customer Satisfaction, Customer Experience, Sales Operations, Sales Process, Account Management, Retail Sales, Cold Calling, Team Building
Education
Black Hills State University 2000 — 2004
Business Administration, Business
Signet Jewelers November 2014 - Present
Sterling Jewelers February 2010 - November 2014
Sterling Jewelers October 2009 - February 2010
Sterling Jewelers June 2009 - October 2009
Alltel Wireless June 2007 - June 2009
Skills
Training, Store Management, Management, Sales, Team Building, Visual Merchandising, Customer Service, Inventory Control, Inventory Management, Loss Prevention, Merchandising, Profit, Retail, Retail Sales, Sales Management
Education
Bowling Green State University 2001 — 2005
Bachelor's degree, Visual Communication Technology
UX Specialized Logistics March 2015 - Present
Urban Express July 2013 - March 2015
YOUR NAME Professional Brands June 2011 - July 2012
NYC Department of Information Technology & Telecommunications October 2007 - April 2009
MCI Worldcom Telecommunications October 1999 - May 2002
Alltel Wireless February 1998 - October 1999
GTE Wireless January 1996 - January 1998
Skills
Call Centers, Customer Service, Invoicing, Training, Customer Satisfaction, Microsoft Office, Microsoft Excel, Office Administration, Telecommunications..., Data Entry, Marketing Communications, QuickBooks, Accounts Payable, Invoice Processing, Billing Systems, Inside Sales, Receptionist Duties, Strategic Planning, Customer Retention, Customer Follow-up, Employee Training, Quality Assurance, Technical Support, Sales, Operations Management
Education
Express Real Estate School 2009 — 2009
Real Estate Sales
Brooklyn Educational Opportunity Center (BEOC) 2004 — 2006
A+ Certification/Computer Service and Repair
Borough of Manhattan Community College 1991 — 1995
Business Administration and Management, General/Accounting
Bishop Loughlin Memorial High School 1984 — 1988
Business Administration Academic
St. John's University 1988 — 1990
Broadcast Journalism
State Farm January 2005 - Present
Alltel Wireless March 2002 - March 2004
SunCom Wireless September 2000 - October 2001
Skills
Property & Casualty..., Insurance, Life Insurance, General Insurance, Commercial Insurance, Term Life Insurance, Casualty, Liability, Disability Insurance, Homeowners, Health Insurance, Umbrella Insurance, Whole Life, Training, Sales, Casualty Insurance
Education
Auburn University 1994 — 1998
Bachelor of Science (BS), Communication Disorders Sciences and Services
Southwest Power Pool August 2014 - Present
Southwest Power Pool July 2012 - August 2014
Parkway Place Baptist Church February 2012 - July 2012
Verizon Wireless January 2009 - March 2012
Alltel February 2008 - January 2009
Alltel Wireless June 2007 - February 2008
Alltel Wireless September 2004 - June 2007
Fidelity National Information Services March 2003 - September 2004
Alltel Information Services 1996 - 2003
Alltel Information Services 1994 - 1996
Skills
Data Warehousing, Informatica, Unix, ETL, Business Objects, Technology Research, Data Modeling, PL/SQL, Databases, SQL, Architecture, Mainframe, Application Development, COBOL, Software Development, Telecommunications, Requirements Analysis, Business Analysis, IT Management, Shell Scripting, Troubleshooting, Solaris, Testing, Analysis, Programming, Netezza, MetaCenter, OBIEE, Linux, PowerCenter, Toad, Aginity, Putty, Data Center, Enterprise Software, Oracle, Business Intelligence, Project Management, Vendor Management, Unix Shell Scripting, IT Strategy, Leadership, SDLC, Analytics, Data Migration, Visio
Education
Auburn University 1987 — 1991
Bachelor of Science (B.S.), Finance, General
Catholic High School 1984 — 1987
Verizon Wireless April 2012 - Present
Verizon Wireless April 2011 - March 2012
Verizon Wireless March 2009 - March 2011
Alltel Wireless September 2007 - May 2009
Chromium Corporation August 2007 - September 2007
Upscale Sports Lounge and Grille July 2006 - June 2007
Education
Bowling Green State University 2001 — 2006
Bachelor of Science in Technology, Visual Communications, Minor in Marketing
Strayer University (DC)
MBA, Master of Science in Accounting
Saint Francis Community Services October 2012 - Present
Saint Francis Community Services May 2012 - October 2012
Norton, Wasserman, Jones, Kelly LLC - Law Office January 2012 - September 2012
Oakdale Elementary PTO August 2011 - July 2012
Oakdale Elementary PTO August 2010 - July 2011
Alltel Wireless May 2005 - March 2008
Skills
Employee Relations, New Hire Orientations, Human Resources, Organizational..., Coaching, Event Planning, Management, Fundraising, Customer Service, Strategic Planning, Microsoft Office, Time Management, PowerPoint, Microsoft Word, Personnel Management, Administrative..., Outlook, Organizational..., Nonprofits, Cold Calling, Employment Law, Employee Benefits, Receptionist Duties, Sales, WebEx, Exceeding Quotas, JD Edwards, SharePoint, Account Reconciliation, Account Management, Digital Dictation, Airline Reservations, Background Checks, Employee Recognition, Customer Retention, Job Descriptions, Invoicing, Program Management, Training
Education
Ashford University 2008 — 2014
Hewlett-Packard July 2013 - Present
Think Finance June 2013 - July 2013
SourceHOV September 2012 - May 2013
Vault Denim December 2011 - September 2012
DataPath, Inc. April 2008 - August 2011
DataPath, Inc. December 2005 - February 2007
AmTote International June 1999 - December 2005
Alltel Wireless September 2003 - November 2005
US Army September 1992 - June 1999
Skills
Wireless, Troubleshooting, Telecommunications, IT Management, Customer Relations, Provisioning, Remedy, Software Development, Customer Service, SQL, Integration, Process Development, Vendor Management, Product Management, Problem Solving, Agile, Databases, Program Management, Team Building, Testing, Network Administration, Requirements Analysis, Microsoft Office, SDLC, Coaching, Computer Hardware, Visio, XML, SQL Server, HTML, Windows, Quality Assurance, Software Documentation, Test Planning, User Acceptance Testing, Software Quality..., Business Analysis, Training, Regression Testing, Scrum, Test Cases, Leadership, Process Improvement, Manual Testing, Project Management, Software Project..., Web Applications, Requirements Gathering, Quality Center, Microsoft SQL Server
Education
Barton County Community College 1996 — 1997
Cox Communications June 2012 - Present
Windstream Communications April 2010 - June 2012
Verizon Wireless October 2007 - March 2010
Alltel Wireless 2006 - 2007
Alltel Wireless 2005 - 2006
RuffaloCODY 2000 - 2001
Skills
Solution Development, Problem Solving, IP PBX, Disaster Recovery, Qualification, Virtual LAN Services, Customer Base Management, Customer Relations, Optical Fiber, Data Transfer, Business Analysis, Unified Communications, Managed Phone Systems, Sales, Account Management, Customer Service, Management, Wireless, Customer Satisfaction, Sales Management, Strategy, Training, Call Centers, Telephony, Solution Selling, Sales Process, Telecommunications, Managed Services, Cold Calling, VoIP, Salesforce.com, Sales Presentations, Coaching, Strategic Partnerships, Selling, T1, Cloud Computing, M2M, CRM, Long Distance, Call Center, HFC, Hosted Services, Internet, Cable Television, Hosted Voice, Cable Networks, Multi Site Managed..., Point to Point, Point to Multipoint
Education
Forbes School of Business at Ashford University 2011 — 2013
Master of Business Administration (M.B.A.), Information Systems Focus
Ashford University 2009 — 2010
Bachelor of Arts, Organizational Management
The University of Georgia 1999 — 2003
NA, Marketing and English
Telfair County High School 1994 — 1999
HS Diploma, CP
T-Mobile April 2011 - Present
T-Mobile March 2010 - March 2011
Alltel Wireless October 2005 - March 2010
Alltel Wireless June 2004 - October 2005
AT&T Wireless Network Services January 2003 - June 2004
Fifth Degree Tours, Inc. June 1999 - January 2003
Charlotte Soccer Academy May 1997 - May 1999
Charlotte Soccer Academy August 1986 - May 1997
Sports Endeavors / Eurosport January 1993 - May 1994
Skills
Wireless Sales..., Wireless Sales..., Wireless Marketing..., Sales Process..., Retail, Indirect,..., Operations Process..., Quota Plan Development..., Customer Satisfaction..., Customer Experience..., Employee Satisfaction..., Team Building and..., New Business Development, Solution Selling, B2B, Retail, Customer Experience, Customer Retention, Leadership, Direct Sales, Sales, Marketing, Customer Satisfaction, Start-ups, Training
Education
Belmont Abbey College 1986 — 1989
Bachelor of Arts (B.A.), Political Science
All County Tampa Bay September 2011 - Present
Amerigroup Corporation January 2008 - May 2011
Alltel Wireless January 2004 - December 2008
Verizon 1996 - 2001
Skills
Call Center, Customer Satisfaction, Outlook, Microsoft Office, Microsoft Excel, Sales, Data Entry, Customer Retention, Access, Microsoft Word, Training, Marketing, PowerPoint, Customer Service, Customer Oriented, Property Management
Education
Bethune-Cookman University 1989 — 1991
Bethune-Cookman University
Meybohm Realtors March 2003 - Present
Alltel Wireless 1993 - 1999
Skills
Military Relocation, Foreclosures, Short Sales, Investments, Relocation, Luxury, Real Estate, Buyer Representation, New Home Sales, First Time Home Buyers, Resale, Listings, HUD, First Time Buyers, Realty, REO, Single Family Homes, Relocations, Investors, Sellers, Condos, Land, Investment Properties, Seniors, Referrals, Home, Purchase, Residential, Buying, FHA, Selling, Distressed Property, New Homes, Real Estate Investment, Townhomes, Construction, e-PRO, Real Estate Negotiation, Home Marketing, Vacation Homes, Real Estate Transactions, Waterfront, Move Up Buyers, Income Properties, 1031 Exchanges, Residential Homes, Marketing, Real Property, Resellers, Relocation Buyers
Education
Augusta State University - College of Business Administration 1978 — 2004
BUSINESS
Maverick Transportation August 2008 - Present
Alltel Wireless March 2005 - August 2008
James Haslauer Consulting September 1999 - March 2005
Arkansas Systems 1994 - 1995
Acxiom 1990 - 1992
Peace Corps 1984 - 1987
Skills
Software Documentation, IBM iSeries, Business Analysis, IT Management, Visio, Software Project..., PeopleSoft, Disaster Recovery, Integration, Systems Analysis, SQL, Process Improvement, Databases, Management, Requirements Analysis, System Administration, Vendor Management, Software Development, SDLC
Education
Baylor University 1990 — 1992
MA, Philosophy
Hendrix College 1980 — 1984
Bachelor of Arts (BA), Psychology
Lumos Networks November 2014 - Present
Verizon Wireless July 2009 - November 2014
Alltel Wireless March 2000 - July 2009
Alltel Wireless September 1994 - January 2009
Alltel Wireless February 1999 - April 2001
360 Communications August 1997 - February 1999
Skills
Account Management, Wireless, Cold Calling, M2M, Sales, Training, Direct Sales, CRM, Customer Retention, B2B, Sales Process, Business Intelligence, Business Development, Leadership, Sales Management, Mobile Devices, Customer Satisfaction, Networking, Strategic Partnerships, Channel, Management, Cellular Communications, Unified Communications, Customer Experience, 4G, Wireless Networking, Solution Selling, Customer Service, Enterprise Software, Telecommunications, Recruiting, Sales Operations, Mobile Communications, Marketing, Purchasing, Cloud Computing, Salesforce.com, Inventory Management, CDMA, New Business Development, Sales Presentations, VoIP, Retail, Selling, Human Resources, Product Management, Product Marketing, Team Building, SaaS, Quotas
Education
Averett University 2000 — 2005
Midwest Tape, LLC May 2015 - Present
Owens Community College January 2011 - Present
IntelliShop October 2012 - May 2015
Libbey Inc. May 2011 - July 2012
Saint Francis de Sales High School September 2008 - May 2011
Retriever Payment Systems July 2007 - August 2009
Alltel Wireless September 2006 - July 2007
Alltel Wireless February 2004 - September 2006
Skills
Microsoft Office, Strategic Planning, Leadership, Statistics, Microsoft Excel, Team Leadership, Research, Process Improvement, Analysis, PowerPoint, Team Building, Customer Service, Coaching, Budgets, Data Analysis, Training Delivery, SQL, SPSS, Stata, Regression Analysis, Market Research, Management, Microsoft Access, Cross-functional Team..., Training, Program Management
Education
University of Toledo 2009 — 2010
Master of Arts, Economics, 3.9
Bowling Green State University 1998 — 2005
Bachelor of Science, Business Administration
Prestium Pharma January 2015 - Present
Sunnyside Communities November 2009 - December 2014
Packaging Corporation of America 2007 - 2009
Alltel Wireless November 2006 - June 2007
CellONE July 2001 - November 2006
Skills
Public Speaking, Microsoft Office, Marketing, Microsoft Excel, PowerPoint, Sales, Customer Service, Leadership, Event Planning, Social Media, Social Media Marketing, Event Management, Marketing Communications, Blogging, Social Networking, Marketing Research
Education
James Madison University 1999 — 2001
Bachelor of Science (BS), Pre-Occupational Therapy Studies
Blue Ridge Community College 1996 — 1999
Associate in Arts and Sciences, Transfer Degree
Turner Ashby High School
AT&T February 2012 - Present
T-Mobile Authorized Dealer July 2011 - February 2012
Open Range Communications June 2011 - July 2011
At&t November 2008 - June 2011
Direct TV Authorized Dealer March 2008 - November 2008
Alltel Wireless August 2006 - February 2008
Skills
Wired Product Sales
Education
Benedict College
T-Mobile October 2013 - Present
T-Mobile May 2011 - October 2013
Wells Real Estate Funds October 2005 - January 2011
Wells Real Estate Funds May 2001 - October 2005
Verso Technologies March 1999 - May 2001
LHS Communications June 1997 - March 1999
Alltel Wireless June 1995 - June 1997
Alltel Wireless 1995 - 1997
USAF July 1988 - July 1992
Skills
Mobile Applications, Mobile Solutions, Mobile Devices, Mobile Communications, Oracle Applications, Six Sigma, ITIL, Enterprise Architecture, Mobile Internet, Team Building, Team Leadership, Team Management, Informatica, Database Design, Database Management, Data Warehousing, Internal Audit, IT Audit, RFQ, Account Management, Budgeting, Business Strategy, Contract Negotiation, Change Management, Governance, Negotiation, Operations, Operations Management, Optimization, Strategic Planning, Product Development, Quality, Research, Real Estate, Risk Management, Problem Solving, Telecommunications, Vendor Management, Objective-C, Cocoa Touch, iPhone Support, iPad, Android Development, Google Apps, Windows Mobile, Mobile Payments, Mobile Design, Mobile Technology, Database Admin, Customer Self Service
Education
Georgia College and State University 2013 — 2015
Master of Business Administration (MBA)
Auburn University 1985 — 1995
BS, Management Information Systems
Bendix Commercial Vehicle Systems LLC December 2011 - Present
AT&T Mobility July 2010 - June 2011
Alltel October 2005 - July 2010
Alltel March 2002 - October 2005
Alltel Wireless September 1999 - March 2002
GTE 1995 - 1999
Skills
Analysis, Budgeting, Business Analysis, Business Strategy, Data Analysis, Excel, Forecasting, Financial Analysis, Financial Planning, Mergers, Microsoft Office, PowerPoint, Problem Solving, Telecommunications, Word, Wireless, Pricing Strategy, Product Management, Marketing Strategy, Competitive Analysis, Process Improvement, Team Leadership, Sales, Budgets, Microsoft Excel, Contract Negotiation, Mergers & Acquisitions, Strategy, Account Management, Strategic Planning, Sales Management, Leadership, New Business Development, Sales Operations, Management, Strategic Financial..., Project Management, Product Marketing, Market Research, Marketing, Cross-functional Team..., Six Sigma, Pricing, Customer Retention, Finance
Education
Baldwin Wallace University 1997 — 1999
MBA, Business Systems Management
Heidelberg University 1991 — 1995
B.S., Business Administration and Political Science
Clearview High School 1987 — 1991
High School
Southwest Power Pool October 2009 - Present
Verizon Wireless 2003 - October 2009
KKPT, The POINT, 94.1 August 2008 - July 2009
Alltel Wireless May 2001 - January 2009
University Truck Center March 1995 - May 2001
First American National Bank 1989 - 1995
Education
Bethel College (TN) 1985 — 1989
B.S., Business Administration
Verizon Wireless January 2009 - Present
Alltel Wireless November 1998 - August 2009
Alltel Information Services October 1997 - October 1998
Alltel Information Services October 1996 - September 1997
Alltel Information Services October 1995 - September 1996
American Greetings March 1994 - September 1995
Northrop Grumman October 1988 - March 1994
Pilot Assoicates, Inc. September 1987 - September 1988
Skills
Telecommunications, PMP, SDLC, Software Project..., Software Development, Project Management, Requirements Analysis, Testing, Vendor Management, Integration, Management, Business Analysis, IT Management, Solution Architecture, Analysis, Business Process, Information Technology, Leadership, IT Strategy, PMO, Project Portfolio..., Program Management
Education
Baldwin Wallace University 2009 — 2009
Business Analysis Certificate, Project Management
Project Management Institute 2004 — 2004
PMP, Project Management
The George Washington University 2000 — 2000
Master's Certificate, Project Management
University of Toledo 1982 — 1987
B.S., Computer Science & Engineering
Verizon Wireless April 2011 - Present
Verizon Wireless August 2009 - April 2011
Verizon Wireless June 2008 - August 2009
Alltel Wireless June 2006 - June 2008
US Army March 2001 - March 2005
Skills
Customer Service, Customer Satisfaction, Customer Experience, Wireless, Sales Management, Direct Sales, Sales Operations, Customer Retention, Solution Selling, Leadership, Team Leadership, Account Management, Telecommunications, Retail, Coaching, Team Building, PowerPoint, Microsoft Word, Merchandising, Management, Training, Sales Process
Education
Baker University 2014 — 2016
Bachelor of Science in Management (BSM), Business, Management, Marketing, and Related Support Services, GPA 4.0
Baker University 2012 — 2014
Associate of Arts in Business (AAB), Business Administration and Management, General, GPA: 4.0
LabCorp September 2014 - Present
Gannett Newspapers/Republic Media July 2012 - June 2014
Verizon Wireless February 2009 - August 2010
Alltel Wireless June 1997 - February 2009
Skills
Account Management, Customer Service, Team Building, Troubleshooting, Process Improvement, Customer Retention, Inventory Management, Inventory Control, Inventory Accuracy, Customer Support, Operational Excellence, Shipping, Data Entry, Cash Management, Retail Sales, Back Office, Visual Merchandising, Call Centers, Customer Satisfaction, Retail, Sales Process, Sales Operations, Customer Experience, Telecommunications
Education
Bob Jones University
MetLife June 2005 - Present
Convergys November 1999 - May 2005
Alltel Wireless November 1997 - October 1999
MetLife November 1995 - November 1997
MetLife May 1994 - November 1995
Education
Bloomsburg University of Pennsylvania
Bachelor's of Science, Computer and Information Sciences and Support Services
VIRGINIA EMPLOYMENT COMMISSION August 2014 - Present
815 LLC October 2006 - August 2014
Alltel Wireless February 1999 - September 2006
Sprint June 1994 - February 1999
Skills
Entrepreneurship, Interim Management, Social Media, Public Relations, Start-ups, Public Speaking, Strategy, Training, Management, Business Development, Recruiting, Marketing, Human Resources, Sales, Hiring, Employee Relations
Education
Averett University
Master of Business Administration (MBA), Business Administration and Management, General
Averett University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Vantiv May 2012 - Present
Dippin' Dots, LLC June 1999 - June 2002
Alltel Wireless January 1996 - June 1999
Skills
Relationship Management, Salesforce.com, Account Management, Sales Management, Sales, Credit Cards, Direct Sales, Credit, Cold Calling, Banking, New Business Development, Sales Process, Selling, Merchant Services, Business Development
Education
Bowling Green State University 1989 — 1993
Bachelor of Arts (BA), Interpersonal Communications
Bowling Green State University 1989 — 1993
Bachelor of Arts (B.A.), Interpersonal Relationships Skills
Comcast Spotlight July 2014 - August 2015
Comcast Cable February 2014 - July 2014
Comcast January 2013 - July 2014
Alltel Wireless June 2009 - January 2010
Bresnan Communications February 2007 - April 2009
Global Crossing August 2005 - February 2007
Subway May 1999 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Outlook, Sales, Management, Call Center, Technical Support, Call Centers, Telecommunications..., Billing Systems, Invoicing, Troubleshooting, Customer Satisfaction, Accounts Receivable, Inventory Control, Time Management, Access, Inventory Management, Training, Telecommunications, Leadership, Team Building, Coaching, Customer Retention, Team Leadership
Education
Ashford University 2014 — 2017
Bachelor of Arts (B.A.), Accounting
Rocky Mountain College 1997 — 1998
Pinnacle Technology Group, Inc April 2015 - Present
Meyer Hill Lynch August 2012 - November 2014
Russell Cellular January 2011 - August 2012
Chi Corporation June 2010 - September 2010
Verizon Wireless January 2009 - June 2010
Alltel Wireless August 2008 - January 2009
Skills
Troubleshooting, Technical Support, Hardware, Computer Hardware, Software Installation, Networking, Operating Systems, Customer Relations, Project Management, Project Planning, Software Implementation, Management, Sales Management, Sales, Customer Retention
Education
Bellevue University 2004 — 2010
Master's degree, Information Technology
Bellevue University 2004 — 2008
Bachelor of Science, Computer and Information Sciences, General
Golden Harvest Food Bank September 2015 - Present
International Travel August 2014 - April 2015
Goodwill Industries of Middle Georgia and the CSRA January 2014 - August 2014
ADP May 2012 - January 2014
Starbucks Coffee Company June 2010 - February 2012
Starbucks Coffee Company June 2009 - June 2010
Global Emergency Resources August 2007 - August 2008
Alltel Wireless July 2006 - July 2007
Alltel Wireless May 2004 - June 2006
Alltel Wireless June 2003 - April 2004
Skills
Customer Experience, Customer Retention, Training, Leadership, Team Building, Management, Retail, Sales, Employee Training, Customer Service, Process Improvement, Time Management, Customer Satisfaction, Marketing, Sales Operations, Merchandising, Leadership Development, Project Management, Account Management, Product Development, Public Speaking, Human Resources, Coaching, Cross-functional Team..., Team Leadership
Education
Augusta State University - College of Business Administration 1996 — 2000
Bachelor of Business Administration (B.B.A.), Marketing
Evans High School 1992 — 1996
Harrah's Gulf Coast September 2013 - Present
Caesars Entertainment Corporation January 2010 - October 2013
GMR Marketing February 2008 - December 2009
GMR Marketing April 2007 - November 2007
GMR Marketing December 2004 - February 2007
Alltel Wireless November 2004 - September 2005
Skills
Event Marketing, Event Planning, Experiential Marketing, Promotions, Event Management, Customer Relations, Customer Service, Negotiation, Public Relations, Account Management, Direct Marketing, Marketing, Marketing Strategy, Sales, Relationship Marketing, Public Speaking, Training
Education
Bellevue University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Bellevue University 2006 — 2008
Bachelors of Science Management, Marketing
Verizon Wireless October 2009 - Present
Verizon Wireless April 2009 - October 2009
Alltel Wireless September 2007 - April 2009
Alltel Wireless May 2007 - September 2007
Alltel Wireless November 2005 - May 2007
Skills
Telecommunications, Business Intelligence, Wireless, Customer Retention, Direct Sales
Education
Bowling Green State University 2002 — 2003
Business Administration and Management, General
Ohio Business College-Sandusky 2002 — 2002
Business, Management, Marketing, and Related Support Services
Verizon Wireless January 2009 - Present
Alltel Wireless August 2006 - January 2009
Alltel Wireless May 2004 - August 2006
Skills
Quotas, Customer Retention, Wireless, Solution Selling, Sales Process, Direct Sales, Customer Satisfaction, Sales Management, Sales Operations, Cold Calling, Telecommunications, Account Management, Budgets, Customer Experience, Retail, Sales, Call Centers, Team Leadership, Team Building, Leadership, Inventory Management, Training, Cellular Communications, Mobile Devices, Management, Customer Service
Education
Baker University 2010 — 2014
Bachelor of Business Administration (B.B.A.), School of Professional and Graduate Studies
Baker University 2010 — 2012
AAB, Business Administration and Management, General
University of Kansas 1999 — 2001
General Studies
Verizon Wireless March 2012 - Present
Verizon Wireless February 2011 - March 2012
Verizon Wireless July 2010 - February 2011
Verizon Wireless August 2008 - July 2010
Alltel Wireless July 1995 - August 2008
Pinnacle Bank August 1992 - July 1995
Skills
Customer Retention, Wireless, Direct Sales, Solution Selling, Sales Process, Telecommunications, Salesforce.com, Business Analysis
Education
Bellevue University 2014 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, A
Institue of Computer Science 1991 — 1992
Certificate of Completion, Computer Programming, A
Verizon Wireless June 2015 - Present
Verizon February 2013 - June 2015
Alltel Wireless August 2010 - February 2013
Skills
Telecommunications, Solution Selling, Wireless, Cloud Computing, Team Leadership, Networking, Sales Process, Customer Satisfaction, Account Management, Customer Service, Sales Operations, Sales Management, Team Building, Customer Retention, Direct Sales, Leadership
Education
Bellevue University 2013 — 2015
Bachelor's degree, Human Resources Management/Personnel Administration, General
Southern Illinois University, Carbondale 2007 — 2009
Bachelor's degree, Criminal Justice and Corrections
John A Logan College 2004 — 2007
Associate of Arts (A.A.), Aassociates in Arts
Bravo Wellness, LLC June 2015 - Present
PR Newswire July 2010 - June 2015
PR Newswire July 2009 - July 2010
PR Newswire February 2007 - July 2009
PR Newswire November 2006 - February 2007
PR Newswire May 2006 - November 2006
Mattress Matters September 2004 - January 2006
Alltel Wireless August 2003 - September 2004
Skills
Salesforce.com, B2B, Public Relations, Account Management, Marketing Communications, Press Releases, Social Media, Social Media Marketing, Media Relations, SEO, Sales, New Business Development, Marketing Strategy, Social Networking, Email Marketing, Public Speaking, Digital Media, Miller Heiman Sales..., Richardson, Product Demonstration, Technical Demonstrations, Sales Presentations, Investor Relations, Inside Sales, Consultative Selling..., Facebook, Selling, Management, Training, Competitive Analysis, Marketing, Strategic Communications, Corporate Communications
Education
Bowling Green State University 1999 — 2003
Bachelor of Science, Journalism, Political Science, 3.75
Padua Franciscan High School 1994 — 1998
Wireless Advantage Communications, Inc. - Verizon Wireless Premium Retailer June 2001 - Present
Alltel Wireless 2000 - 2001
Alltel Wireless 1998 - 2000
Alltel Wireless 1996 - 1997
Skills
Strategic Planning, Marketing Strategy, Sales Management, Wireless, Team Building, Telecommunications, Team Leadership, Customer Satisfaction, Management, Direct Sales, CRM, Sales, Time Management, Sales Operations, Customer Retention, Retail, Sales Process, P&L Management, Selling, Account Management, B2B, Solution Selling, Mobile Devices, Strategic Partnerships, Customer Experience, Leadership, Start-ups, Call Centers, Cold Calling, Strategy, New Business Development, Product Marketing, Sales Presentations, P&L, Competitive Analysis, Contract Negotiation, Training, Forecasting, Operations Management, Purchasing, Business Development, Cellular Communications, Cross-functional Team..., Marketing, Business Planning
Education
Auburn University at Montgomery 1993 — 1997
BS, Accounting and Business/Management
Lee High School 1989 — 1993
Adanced Dimploma, Beta Club, 3.7
Vitol Products June 2012 - Present
New Vision Advertising September 2012 - Present
FemmeMogul April 2014 - Present
Chilton Enterprises,LLC September 2011 - Present
BBCC Enterprises,LLC March 2014 - March 2015
Merion Realty Management January 2012 - December 2012
Johnson Real Estate Investing March 2011 - January 2012
Hyatt Regency August 2008 - August 2010
GreenTree Properties 2006 - 2007
Alltel Wireless November 2004 - September 2006
Skills
Sales, Marketing, Management, Spanish, HTML, Web Design, SEO, Social Media Marketing, Photography, Blogging, Blog Marketing, Online Marketing, Online Advertising, Social Networking, Email Marketing, Social Media, Account Management, Customer Service
Education
Ashworth College
Bachelor’s Degree, BSBA- Marketing
University of Central Florida 2007 — 2009
Associate’s Degree, Marketing
Valenica Community College 2005 — 2007
Associates in Arts, Theatre
IFREC Real Estate School 2004 — 2004
Law, Real Estate
Snap Fitness 24/7 January 2013 - May 2013
Alltel Wireless October 2008 - October 2009
Skills
Cpr Certified, AED, BLS, Nursing, Nutrition, Fitness, Certified Personal..., Healthcare
Education
Baker College of Muskegon 2013 — 2017
Bachelor's Degree, Nursing
Verizon Wireless November 2012 - Present
Verizon Wireless June 2010 - November 2012
Verizon Wireless February 2010 - June 2010
Alltel Wireless January 2007 - February 2010
Skills
Wireless, Telecommunications, Cellular Communications, Mobile Devices, LTE, CDMA, 4G, M2M, Customer Retention, Direct Sales, Solution Selling, Mobile Technology, Call Centers, VoIP, Customer Experience, Account Management, Wireless Networking, Customer Satisfaction, Sales, EVDO
Education
Bellevue University
CenturyLink July 1997 - Present
Tom James Company 2005 - 2006
Alltel Wireless 1997 - 2005
The Walt Disney Company 2000 - 2002
Skills
Telecommunications, Sales Management, Salesforce.com, Account Management, Cold Calling, Sales Process, Sales Presentations, Direct Sales, Sales, Retail, Public Relations, Management, Training, Customer Service, VoIP, Networking, MPLS, WAN, Cloud Computing, Wireless, SDH, DSL
Education
University of Louisiana at Monroe 2000 — 2005
BA, Marketing
Bossier Parish Community College 1997 — 1999
N/A, General Studies
Parkway High School 1993 — 1997
High School Diploma, General Studies
We know Wireless December 2012 - Present
We know wireless- verizon wireless premium retailer February 2009 - Present
Alltel Wireless January 2004 - November 2006
Willis-Knighton Health System March 2002 - March 2004
Skills
Advertising, Customer Service, Marketing, Account Management, Marketing Strategy, Sales, Technical Support, Goal Oriented, Goal-driven leader, Goal Setting, Strategic Planning, Product Marketing, Business Development, Employee Training
Education
Bossier Parish Community College 2002 — 2003
General Studies
southwood high school 1998 — 2002
Verizon Wireless September 1988 - Present
Alltel Wireless September 1988 - January 2009
Alltel Wireless May 1988 - 2004
Skills
Solution Selling, Telecommunications, Contract Negotiation, Wireless, Leadership, Customer Retention, B2B, Management, Coaching, Customer Experience, Selling, Sales Process, Sales, Retail, Direct Sales, Sales Management, Professional..., Sales Operations, Business Planning, Salesforce.com, Enterprise Software, Strategy, Cold Calling, Mobile Devices
Education
Baylor University 1982 — 1986
BA, Telecommunications
Allegiance Health October 2013 - Present
Jackson County RoseQueen 2013 - 2014
American Red Cross Biomedical Services August 2011 - October 2013
Mrs. Michigan America January 2012 - January 2013
JTV, Inc. May 2011 - March 2012
American Red Cross South Central Michigan Chapter March 2010 - August 2011
Verizon Wireless January 2009 - March 2010
Verizon Wireless January 2009 - March 2010
Alltel Wireless 1994 - March 2010
Alltel Wireless August 2001 - January 2009
Skills
Training, Recruiting, Marketing Strategy, Customer Service, Public Speaking, Retail, Advertising, Account Management, Project Management, Telecommunications, Public Relations, Sales, Microsoft Office, Management, Wireless, Strategic Planning, Coaching, Microsoft Word, Team Building, Sales Operations, Fundraising, Time Management, Leadership, Budgets, Customer Retention, Volunteer Management, Sales Management
Education
American Standard of Training and Development 2010 — 2010
Certification, E-Learning Instructional Design
Ashford University 2008 — 2010
Bachelor of Arts, Organizational Management
Jackson Community College 1999 — 2001
none, Gen Ed
BNI Northwest Ohio April 2014 - Present
DebtTech Financial Solutions September 2008 - January 2015
CellPro Wireless May 2005 - May 2008
Alltel Wireless May 2004 - April 2005
Skills
Process Improvement, Accounts Receivable, Project Planning, Event Management, Recruiting, Financial Services, Cash Management, Debt Management, Networking, Debt Settlement, Loans, New Business Development, Mortgage Lending, Coaching, Training, Marketing, Account Management, Microsoft Office, Public Speaking, Budgets, Finance, Customer Service, Credit, Team Building, Strategic Planning, Retirement, Selling, Business Planning, Sales, Bankruptcy, Leadership, Customer Retention, Management, Time Management, Analysis, Leadership Development, Business Networking, Small Business, Business Development, Customer Satisfaction, Social Networking
Education
Bowling Green State University 1995 — 1999
BSBA, Business with specialization in Management Information Systems
Verizon Wireless March 2015 - Present
Verizon Wireless June 2011 - March 2015
Verizon Wireless June 2010 - June 2011
Verizon Wireless February 2010 - June 2010
Verizon Wireless September 2008 - February 2010
Alltel Wireless March 2005 - September 2008
Midwest Wireless October 2003 - March 2005
Education
Bellevue University 2009 — 2017
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Colonial/BB&T Bank 2009 - September 2010
BB&T 2009 - September 2010
Branch Banking & Trust 2009 - September 2010
BB&T (formerly Colonial Bank) January 2008 - September 2010
Colonial Bank June 2001 - January 2008
Colonial Bank May 1999 - June 2001
Intercel Telecoms Group October 1997 - January 1999
Alltel Wireless August 1996 - September 1997
Skills
Banking, Retail Banking
Education
Auburn University 1997 — 1999
BS
Lurleen B. Wallace College 1995 — 1997
AA
Straughn High School
WatchGuard Technologies July 2015 - Present
Nintendo of America December 2007 - July 2015
Sprint July 2007 - December 2007
Starbucks Coffee Co. July 2007 - November 2007
Alltel Wireless November 2004 - July 2007
Washington Mutual Bank October 2004 - March 2005
Frontier Airlines January 2002 - August 2003
Research Data Design January 2001 - February 2002
Skills
Technical Support, Troubleshooting, Computer Hardware, Windows 7, Active Directory, Software Documentation, Windows XP, Help Desk Support, VPN, Project Management, Customer Service, DNS, Visio, Call Centers, Microsoft Office
Education
Embry Riddle Aeronautical University 2005 — 2008
Professional Aeronautics, Technical Management
Bellevue College 2007 — 2007
MCSE Certification, Information Technology
New Mexico State University 2001 — 2003
University of Washington May 2010 - October 2012
Vigilos May 2008 - November 2009
Vigilos, Inc. August 2007 - May 2008
Alltel August 2006 - August 2007
Alltel Wireless November 2005 - August 2006
Western Wireless May 2005 - November 2005
Searchlight Systems August 2004 - March 2005
City Year August 2003 - June 2004
Trailblazers Camp 2003 - 2003
Skills
Troubleshooting, Linux, Networking, Customer Service, Windows, Technical Writing, Project Management, HTML, Microsoft Office, Training, SQL, Program Management, Software Documentation, Visio, Call Center
Education
University of Washington 2008 — 2009
Certificate, Technical Writing and Editing
Bellevue Community College 2007 — 2007
Certificate, SQL Server 2005 Database Administration
University of Washington 2003 — 2004
Certificate, Non-Profit Management
Smith College 1997 — 2001
BA, Government
Cox Communications May 2014 - Present
Cox Communications August 2006 - Present
Cash America 2003 - 2005
Alltel Wireless 1994 - 2003
Skills
ICOMS, Telecommunications, HFC, Broadband, DOCSIS, VOD, IPTV, Cable Modems, Call Center, CMTS, VoIP, Troubleshooting, Cable Television, IP, Wireless, Telephony, Headend, Cabling, Video, Computer Network..., Fiber Optics, Ethernet, Optical Fiber, MPLS, Call Centers, System Deployment, Workforce Management, Vendor Management, Process Improvement, Project Management, Management, Cross-functional Team..., Customer Service, Training
Education
Half the Sky Leadership Institute 2015 — 2015
Ashford University 2012 — 2014
Master of Business Administration (MBA), MBA
Youngstown State University 1987 — 1994
Bachelor of Business Administration (B.B.A.), Economics
Youngstown State University
Associate's degree, Management/Accounting
IIE
Six Sigma Green Belt
Verizon Wireless February 2011 - Present
Verizon Wireless February 2009 - Present
Alltel Wireless 2007 - Present
Education
Auburn University at Montgomery
AstraZeneca January 2015 - Present
Crohn's and Colitis Foundation of America January 2007 - July 2015
Lablover Properties April 2003 - August 2013
Alltel Wireless June 1995 - September 2002
Skills
Sales Management, Sales, B2B, Wireless, Pharmaceutical Sales, Cardiology, Managed Care, Pharmaceutical Industry, Product Launch, Management, Sales Presentations, Gastroenterology, Endocrinology, Direct Sales, Team Building, Coaching, Diabetes, Hypertension, Selling Skills, Primary Care, Leadership, Hospital Sales, Neurology, Biotechnology, Strategic Planning
Education
Ashland University 2001 — 2004
MBA, Finance
Bowling Green State University 1990 — 1995
BS, Interpersonal Communications / Marketing
Turner Broadcasting System February 2015 - Present
Turner Broadcasting July 2010 - February 2015
UPS August 2009 - June 2010
Alltel Wireless April 2007 - July 2009
Skills
CSS, Web Development, Drupal, jQuery, Information Architecture, PHP, CMS, Scrum, HTML 5, Apache, AJAX, LAMP, Web Applications, Agile Methodologies, SDLC, SQL, Software Development, Web Services, Microsoft SQL Server, Requirements Analysis, XML, JavaScript, Integration, JSON, Software Project...
Education
Bharathidasan University 1995 — 1999
Bachelor's degree, Computer Engineering
Alltel Wireless Advanced Technical Support RepresentativeAlltel WirelessOctober 2006 - June 2007
Education
Bellevue College
Verizon Wireless September 1996 - Present
Alltel August 1996 - Present
Alltel Wireless 1996 - Present
Gulfstream Aerospace November 1987 - September 1996
Skills
Troubleshooting, Telecommunications, Perl, HP-UX, Wireless, Disaster Recovery, Active Directory, Unix, Solaris, Vendor Management, Integration, TCP/IP, SDLC, Process Improvement, Servers, Unix Shell Scripting, Visio, Virtualization, BMC Remedy, Software Documentation, IT Management, System Deployment, Data Center, VMware, System Administration, Switches
Education
Borough of Manhattan Community College 1980 — 1983
The J.M. Smucker Company October 2003 - Present
Alltel Wireless 2000 - 2002
GTE Wireless (now Verizon Wireless) 1989 - 2000
Skills
Call Center, Cross-functional Team..., Vendor Management, Account Management, Process Improvement, Call Centers, Strategy, Product Management, Team Building, Management, Leadership, Forecasting, Sales Operations, CRM, Competitive Analysis, Team Leadership, Salesforce.com, Business Process..., Budgets, Product Development, Strategic Planning, Product Marketing
Education
Ashland University 2006 — 2008
MBA, Business
Baldwin Wallace University 1994 — 1999
BA, Business
Murray Energy Corporation February 2014 - Present
Murray Energy Corporation December 2012 - Present
HITEK Security Solutions January 2011 - Present
Compass Network Services January 2009 - December 2012
Best Buy September 2007 - September 2010
Alltel Wireless August 2006 - May 2007
Look and Listen February 2001 - August 2006
SecureUS 2004 - 2005
Skills
Project Management, Team Leadership, Customer Service, Telecommunications, Wireless, VMware, Salesforce.com, Network Administration, Data Center, B2B, Product Management, Sales Operations, Networking, Troubleshooting, Security, CCTV, Sales, Sales Management, Account Management, Team Building, Direct Sales, New Business Development, Forecasting, SaaS, Virtualization, Strategic Planning, Leadership, Inventory Management, Integration, Contract Negotiation, Servers, Cisco Technologies, Microsoft Office, Windows Server, Computer Repair, Microsoft Excel, Selling, Key Account Management, Cold Calling, Solution Selling, Windows 7, Budgets, VoIP, Network Security, Operations Management, Negotiation, Access Control
Education
Belmont Technical College 2001 — 2003
Computer Science, Cisco Networking
Ohio University 1999 — 2001
Computer Science
Verizon Wireless (formerly Alltel Wireless) October 2006 - Present
Verizon Wireless 2012 - 2014
Verizon Wireless 2010 - 2014
Alltel 2006 - 2009
Alltel Wireless November 1999 - October 2006
Alltel Wireless June 1998 - October 1999
Education
Villanova University 2009 — 2010
Master Certificate, Business Analysis
Art Institute of Atlanta 1981 — 1983
AA, Fashion Merchandising
Verizon Wireless December 2012 - Present
Verizon Wireless February 2009 - January 2013
Alltel Wireless November 2005 - February 2009
Alltel Communications Inc. November 2003 - November 2005
Alltel Communications Inc. May 2000 - November 2003
Alltel Communications Inc. November 1997 - November 2000
Alltel Communications Inc. July 1997 - November 1997
Alltel Communications Inc. May 1992 - July 1997
Travelers Insurance Company October 1989 - May 1992
Skills
User Interface, Telecommunications, Requirements Analysis, SDLC, Wireless, Clarity, Project Management, Business Requirements, Troubleshooting, PMP, Management, Business Analysis, Leadership, Analysis, Testing, Requirements Gathering, Training, Software Development, Cross-functional Team..., Software Documentation, Agile Methodologies, Quality Assurance, Vendor Management, Call Centers, Integration, Program Management, IT Management, Process Improvement
Education
Villanova University 2011 — 2012
Master Certificate in Organizational Leadership
Project Management Institute 2008 — 2008
Project Management Professional Certification
John Brown University 2001 — 2003
Bachelors of Science: Organizational Management
Augusta State University 1987 — 1991
School of Business
Google February 2014 - Present
Verizon Wireless January 2011 - February 2014
Verizon Wireless February 2009 - January 2011
Alltel Wireless April 2003 - February 2009
Alltel Wireless September 2002 - April 2003
Alltel Wireless July 2002 - September 2002
Alltel Wireless November 2000 - June 2002
Alltel Wireless August 1997 - November 2000
Alltel Wireless May 1993 - August 1997
Alltel Wireless July 1992 - May 1993
Skills
Wireless, Switches, CDMA, Routers, Networking, RF, Project Management, Optical Fiber, Transmission, Management, Telecommunications, Cellular Communications, LTE, Contract Negotiation, Team Leadership, 4G, GSM, Mobile Devices, Computer Network..., Integration, Troubleshooting, Fiber Optics, Ethernet, Network Design, Microwave, Data Center, Leadership
Education
Baker University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Carrier Ethernet Academy 2012 — 2012
Carrier Ethernet Certified Professional, Ethernet
Villanova University 2010 — 2010
Green Belt Six Sigma, Certificate
University of Central Missouri 1989 — 1991
Bachelor's Degree, Electricity and Electronics Tech
Verizon Wireless May 2015 - Present
Verizon Wireless January 2014 - June 2015
Dow Events April 1999 - April 2014
Verizon Wireless January 2009 - January 2014
Alltel Wireless October 2007 - January 2009
Alltel 2001 - 2007
Alltel Wireless 1998 - 2001
Alltel 1996 - 1998
Skills
CDMA, Cellular Communications, T1, Wireless, EVDO, Troubleshooting, Switches, Testing, Computer Network..., 10G Ethernet, LTE, Project Management, Wireless Networking, 4G, Ethernet, UMTS, Microwave, Mobile Devices, RF, 3G, Backhaul, Cisco Routers, Provisioning
Education
Augusta State University 1992 — 1996
None, Criminal Justice
University of Phoenix
Information Technology/Networking
Pollock Company October 2003 - Present
Alltel Wireless July 2000 - October 2003
Alltel October 1995 - October 2003
Skills
Customer Satisfaction, Team Leadership, Troubleshooting, Testing, Customer Experience, Telecommunications, Customer Service, Call Center, Solution Selling
Education
Augusta State University 1993 — 1995
physics
Evans High School 1989 — 1993
Verizon Wireless January 2009 - Present
Alltel Wireless August 1998 - January 2009
Alltel Wireless 1998 - 2009
Skills
Unix, Oracle, Software Development, Java, Web Applications, Requirements Analysis, Telecommunications, SQL, Integration, Software Project...
Education
Bloomsburg University of Pennsylvania 1989 — 1993
BS, Computer Science
AT&T September 2013 - July 2015
Alltel Wireless January 2008 - September 2013
Alltel Wireless January 2007 - January 2008
Alltel Wireless August 2005 - January 2007
Tom's Auto Service September 2003 - July 2005
US Army September 1999 - September 2003
Skills
Customer Experience, Wireless, Customer Retention, Telecommunications, Sales Operations, Customer Satisfaction, Leadership, Team Leadership, Retail, Sales, Cellular Communications, Direct Sales, Call Centers, Sales Management, Customer Service, Cold Calling, Mobile Devices, Sales Process
Education
Boston University School of Education 2007 — 2009
Master's Degree, Criminal Justice and Corrections
The University of Texas at Arlington 2003 — 2005
Bachelor's Degree, Criminology
Verizon Wireless September 1987 - Present
Verizon Wireless 1997 - 2009
ALLTEL Communications Inc 1997 - 2008
Alltel Wireless 1997 - 2008
Alltel 1987 - 2007
Skills
Telecommunications, Business Analysis, Requirements Analysis, Customer Service, Testing, SDLC, Account Management, Test Cases, Quality Assurance, Vendor Management, Process Improvement, Management
Education
Bowling Green State University 1980 — 1983
Communication, General
Weichert Realtors 2005 - Present
Weichert Realtors, Rebhan and Associates 2005 - Present
Charlotte Mecklenburg Schools 1997 - 2005
ALLTEL Wireless 1994 - 1997
Skills
Real Estate, Marketing, Sales, New Homes, Buyer Representation, Sellers, Short Sales, Relocation, Listings, Single Family Homes, Residential Homes, Townhomes, Luxury, Referrals, New Home Sales, Real Estate Transactions, Seniors, Move Up Buyers, VA loans, First Time Home Buyers, REO, Foreclosures, Selling, ABR, Management, Condos, Leadership, Property Management, Advertising, Investment Properties
Education
Bowling Green State University 1990 — 1994
BSA, Marketing, communications
Windstream July 2012 - Present
Alpha Delta Pi Sorority June 2011 - Present
Windstream Communications January 2012 - June 2012
Verizon Wireless 2009 - January 2012
Alpha Delta Pi Sorority June 1998 - June 2011
Alltel 2006 - 2009
Alltel 2000 - 2006
Alltel Wireless 1998 - 1999
Education
University of Pennsylvania - The Wharton School 2012 — 2013
Certified Employee Benefits Specialist
The College of William and Mary - The Mason School of Business 1995 — 1997
MBA, Business
Baylor University 1990 — 1994
BA, Business, Mathematics
Alltel Wireless Programmer AnalystVerizon Wireless2008 - Present
Alltel 2006 - Present
SBC Inc (ATT&T) July 2004 - March 2005
Education
Bharathidasan University
AT&T - Integrated Business Solutions June 2014 - Present
AT&T Mobility September 2013 - June 2014
Alltel Wireless August 2010 - September 2013
Paltronics February 2006 - December 2009
Skills
Management, Sales, Retail, Team Building, Customer Service, Telecommunications, Budgets, Team Leadership, Sales Management, Strategic Planning, Product Management, Contract Negotiation, Account Management, Call Centers, Project Management, Troubleshooting
Education
Boise State University 1994 — 1996
Criminal Justice
University of Scranton October 2012 - Present
University of Scranton February 2011 - Present
RCN April 2010 - September 2012
IHD Engineering September 2009 - May 2010
Verizon Wireless August 2003 - August 2009
Keane March 2002 - August 2003
Real Media May 2000 - March 2002
Alltel Wireless April 1996 - May 2000
AT&T July 1992 - April 1996
Skills
SDLC, Finance, Unix, Linux, SQL, Databases, IT Management, Business Analysis, Account Management, Visio
Education
Wilkes University 2004 — 2008
MBA, Finance Concentration
Bloomsburg University of Pennsylvania 1987 — 1991
Bachelor of Science, Business Administration, Computer Information Systems
Mark Kay April 2010 - Present
USAA May 2005 - September 2009
Alltel Wireless March 2002 - May 2005
Skills
Outlook, Credit Analysis, Training, Microsoft Word, Public Speaking, Microsoft Office, Volunteer Management, Child Advocacy
Education
Ashford University 2009 — 2011
Bachelors, Psychology
Tidewater Community College 2007 — 2009
Associates, Psychology
Verizon Wireless August 2012 - Present
Verizon Wireless February 2011 - August 2012
Verizon Wireless April 2007 - February 2011
Alltel Wireless April 2006 - April 2007
Alltel Wireless October 2004 - April 2006
Arkansas Children’s Hospital July 2003 - October 2004
Alltel Wireless April 2000 - July 2003
Alltel Wireless September 1999 - April 2000
Skills
PeopleSoft, Performance Management, Employee Relations, Talent Management, Human Resources, Recruiting, Training, Talent Acquisition, Succession Planning, Telecommunications, Team Leadership, Access, Call Centers, Customer Retention
Education
Auburn University at Montgomery 1995 — 1997
Masters of Business Administration, Human Resource Management
Auburn University at Montgomery 1991 — 1994
Bachelor of Science, Human Resource Management
Verizon Wireless June 2014 - Present
Verizon Wireless October 2013 - June 2014
Verizon Wireless July 2007 - October 2013
Alltel Wireless April 2002 - July 2007
Skills
Quotas, Wireless, Solution Selling, Direct Sales, Long Distance, M2M, Sales Management, Unified Communications, Account Management, Managed Services, Telecommunications, Inventory Management, Cash Management, Leadership Development, Coaching, Sales Process, Cellular Communications, Cold Calling, Customer Retention, Sales Operations, Customer Satisfaction, Customer Experience, Sales, Management, Team Leadership, Hiring, Team Building, Leadership, Customer Service, Telecommunications..., B2B, Call Centers, Mobile Devices, Salesforce.com, Selling, VoIP
Education
Shelton State Community College 1999 — 2001
Bellevue University
Bachelor of Science (BS), Retail Management
Vividly Beautiful, LLC July 2013 - Present
T-Mobile March 2013 - Present
Alltel Wireless February 2011 - December 2012
Macy’s October 2006 - April 2008
Sitel Corporation June 2005 - September 2006
Charter One Bank January 2003 - April 2005
Skills
Customer Service, Leadership, Microsoft Office, PowerPoint, Excel, Outlook, Microsoft Word, Credit, Banking, Sales, Customer Satisfaction, Finance, Loans, Data Entry, Mortgage Lending, Time Management, Marketing, Customer Retention
Education
Ashford University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Ashford University 2009 — 2013
Bachelor of Business Administration
PA Culinary 2000 — 2002
Associate's degree, Hotel, Restaurant Management
Infinity Insurance September 2014 - Present
Infinity Insurance September 2013 - Present
Florida International University August 2011 - July 2013
Florida International University November 2010 - July 2013
Miami International University of Art & Design June 2008 - November 2010
Alltel Wireless June 2006 - March 2008
Progressive Insurance December 2004 - November 2005
T-Mobile Wireless July 2001 - December 2004
Skills
Customer Service, Spanish, Customer Satisfaction, Microsoft Office, English, Photoshop, Windows, Public Speaking, Outlook, Excel, PowerPoint, Word, Higher Education, Teaching, Access, Customer Relations, Problem Solving, Supervisory Skills, Counseling, Accounting, Hiring, Writing, Interviewing, Billing, Inventory Management, Financial Aid, Student Services, Financial Aid..., Microsoft Excel, Adobe Connect, Blackboard, Moodle, Claims Handling, Retail, Student Affairs, Recruiting, Student Financial Aid, Microsoft Word, Prezi, Camtasia, Student Counseling, Student Loans, Customer Retention, Academic Advising, Leadership, Interviews, Higher Education..., PeopleSoft, Training, Invoicing
Education
Ashford University 2007 — 2008
Master of Arts, Organizational Management
Florida International University 2000 — 2005
Bachelor of Arts, Liberal Studies with Visual Arts minor
Department of Human Services July 2014 - Present
Hewlett-Packard April 2011 - July 2013
HP April 2010 - April 2011
Ally Financial Inc. December 2008 - April 2010
Alltel Wireless July 2005 - October 2008
Skills
Troubleshooting, Process Improvement, Technical Support, Analysis, Wireless, Hardware, Wireless Networking, Negotiation, Payroll, Policy, Accounting, ITIL, Active Directory, Windows Server, VMware, Disaster Recovery, Virtualization, Servers, Data Center, IT Service Management, Program Management, Solution Selling, Cross-functional Team..., Training, Leadership, System Administration, HP, Customer Satisfaction, Operations Management
Education
Ashford University
Master's Degree, Organizational Management
Central Baptist College 2012 — 2014
Bachelor of Science (BS), Management Information Systems
Pulaski Technical College 2003 — 2005
AAS, Computer Information Systems
University of Arkansas at Monticello 1998 — 2000
Diploma, Advanced Data Processing
Combined Insurance May 2014 - Present
U.S. Cellular May 2003 - June 2014
Alltel Wireless November 2001 - May 2003
Alltel Wireless May 1999 - November 2001
Alltel Wireless September 1996 - May 1999
Alltel Wireless January 1996 - September 1996
Skills
Telecommunications, CDMA, Wireless, Mobile, Customer Service, Coaching, Sales Management, Account Management, New Business Development, Customer Relations, Sales Support, Team Building, Customer Satisfaction, Cellular, Strategic Planning, Leadership, Mobile Devices, Retail, Sales, Sales Operations, 4G, B2B, Cellular Communications, Cross-functional Team..., Customer Experience, Customer Retention, EVDO, LTE, Quotas, Sales Process, Cold Calling, Direct Sales, Selling, Solution Selling, Vendor Management
Education
Bellevue University 2007 — 2013
B.A, Leadership
Heartland Blueprint 2012 — 2012
Non-profit Board Leadership, Community Envolvement
BP October 2006 - Present
Ohio Army National Guard August 1996 - February 2010
Alltel Wireless September 2001 - August 2006
Skills
Firefighting, Emergency Response, Suicide prevention..., Safety Management..., Industrial Safety, Fire Safety, Hazardous Materials, Occupational Health, Emergency Management, Risk Assessment, HAZOP, First Aid, Pumps, Refining, Accident Investigation, Permit to Work, Downstream Oil & Gas, Hazard Recognition, Process Safety
Education
Bowling Green State University 1996 — 2002
BFA, Glass major, Sculpture minor
Whitmer High School 1992 — 1996
Commercial Art Cert./College prep., Diploma
FedEx Ground 2008 - Present
FedEx Ground July 2003 - 2008
Frances Meyers 2001 - 2003
Alltel Wireless 1992 - 2001
Skills
Shipping, Customer Service, Process Improvement, Warehousing, Microsoft Excel, Distribution Center..., Microsoft Office, Process Scheduler, Microsoft Word, Data Entry, Inventory Management, PowerPoint, Team Building, Spreadsheets, Operations Management, Training
Education
Atlanta Technical College
Accounting and Business/Management
Duncan Aviation February 2005 - Present
Assurity LifeLin September 2004 - February 2005
Lincoln Benefits Group March 2001 - September 2004
Alltel Wireless November 1994 - February 2001
State Farm Insurance October 1993 - November 1994
Principal Financial Group September 1988 - September 1992
Skills
Customer Service, Microsoft Office, Outlook, Insurance, Software Documentation, Troubleshooting, Microsoft Excel, Sales, Training, Microsoft Word, PowerPoint, Customer Satisfaction, Employee Benefits, Access, Purchasing, Process Improvement, Inventory Management, Six Sigma, Logistics, Aircraft, Aircraft Maintenance, Continuous Improvement, Aviation, Aerospace, Commercial Aviation, Airlines
Education
Bellevue University 2008 — 2010
IT, COMMUNICATIONS
Travel & Transport
Certificate, Travel
JP Morgan Chase April 2010 - Present
Pro Cellular June 2008 - November 2009
Alltel Wireless January 2006 - May 2008
Education
University of Phoenix 1997 — 1998
Business Administration and Management, General
Black Hills State University 1989 — 1990
General Studies
OPPD Industrial Safety Management/Injury PreventionSafety CoordinatorOPPDDecember 2008 - June 2012
Omaha Steaks June 2002 - August 2007
Tyson Foods August 2000 - June 2002
Alltel Wireless December 1997 - August 2000
US Navy June 1989 - June 1995
Skills
OSHA Certified, Emergency Medical..., 3rd Grade Engineer, Industrial Safety, Construction Safety, Safety Training, Behavior Based Safety
Education
Bellevue University 2001 — 2004
Bachelor of Science (B.S.), Business Administration, Management and Operations
University of Nebraska-Lincoln 1995 — 1997
Business Administration
Verizon Wireless February 2012 - Present
Verizon Wireless January 2012 - February 2012
Verizon Wireless August 2010 - December 2011
Verizon Wireless August 2009 - July 2010
Alltel Wireless December 2007 - July 2009
Alltel Wireless March 2007 - November 2007
Alltel Wireless January 2006 - February 2007
Arkwest Communication June 2000 - December 2006
Skills
Direct Sales, Sales, Solution Selling, Account Management, Customer Retention, Sales Management, Customer Satisfaction, Sales Operations, Telecommunications, Sales Process, Wireless, Team Leadership, Customer Service, Mobile Devices
Education
University of Arkansas at Little Rock 1994 — 1995
Henderson State University 1991 — 1992
Arkansas Tech University 1990 — 1991
McLennan County Sheriff's Office September 2009 - Present
Wireless Edge June 2001 - July 2009
Alltel Wireless July 1998 - February 2001
Education
Tarleton State University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Counseling Psychology
Baylor University 1984 — 1985
Fresenius Medical Care November 2010 - Present
Abbott October 2009 - November 2010
Alltel Wireless June 2007 - November 2008
Skills
Multi-tasked, Typing, Customer Satisfaction, Problem Solving, Sales
Education
Bowling Green State University 1996 — 2009
Bachelor's degree, Fine/Studio Arts, General
CoolTrader Pro July 2013 - Present
S.O.T.A. Marketing July 2012 - Present
Healthsource March 2009 - July 2012
Alltel Wireless September 2006 - March 2009
Skills
Marketing Strategy, Online Advertising, Social Media Marketing, Advertising, Digital Marketing, Marketing, Social Media, New Business Development, Strategic Planning, Marketing Communications, Entrepreneurship, Online Marketing
Education
Delta College 2003 — 2005
Accounting and Finance
Baker College of Flint 2001 — 2002
Computer Systems Networking and Telecommunications
Bridgeport High School 1997 — 2001
Verizon Wireless Government Account ExecutiveVerizon WirelessFebruary 2009 - Present
Alltel Wireless October 1995 - April 2009
GTE 1993 - 1994
Skills
Solution Selling, New Business Development, Management, Cold Calling, Sales, Business Intelligence, Networking, Telecommunications, Sales Management, Customer Retention, Sales Operations, Direct Sales, Wireless, Account Management, Leadership, Sales Process, Team Building
Education
Belmont Abbey College 1977 — 1981
Bachelor of Business Administration (BBA), Business Administration and Management, General
Verizon Wireless December 2006 - Present
Alltel Wireless May 2004 - October 2006
Skills
Sales Management, Retail Sales, Management
Education
Bellevue University 2010 — 2012
2 Year Completed, Professional Retail Sales & Management
Galeton Area High School 1990 — 2002
General Studies
Convergent Resources April 2009 - November 2013
ThermaSys Corporation May 2007 - November 2008
Johnson Controls November 2005 - May 2007
Marshall's December 2003 - February 2004
Alltel Wireless July 2001 - March 2003
Palmer Communications (Cellular One) May 1994 - May 2000
Skills
Customer Service..., Sales Operations, Inventory Control, Loss Prevention
Education
Ashford University 2014 — 2018
Bachelor of Applied Science (B.A.Sc.), Psychology
Wetumpka High School 1988 — 1992
AT&T Mobile Tel October 2007 - Present
DEPARTMENT OF HOMELAND SECURITY November 2004 - June 2006
Alltel Wireless September 2002 - February 2004
Equifax Workforce Solutions January 1989 - December 2001
Skills
Technical Support, Research, Employee Training, User Acceptance Testing, Mobile Devices, Networking
Education
DeVry University 1982 — 1983
None, Computer Science
Atlanta Metropolitan College 1981 — 1983
Associate of Arts and Sciences (AAS), Computer Science