Anthem Blue Cross Blue Shield
Industry: Insurance company
DescriptionAnthem, Inc. is an American health insurance company founded in the 1940s, prior to 2014 known as WellPoint, Inc. It is the largest for-profit managed health care company in the Blue Cross and Blue Shield Association. CEO: Gail Koziara Boudreaux (20 Nov 2017–) Headquarters: Indianapolis, Indiana, United States Number of employees: ~56,000 (2017) Subsidiaries: HealthKeepers Inc, Amerigroup,
Anthem Blue Cross Blue Shield List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Anthem Blue Cross Blue Shield. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Anthem Blue Cross Blue Shield Salaries. You can even request information on how much does Anthem Blue Cross Blue Shield pay if you want to. Learn about salaries, pros and cons of working for Anthem Blue Cross Blue Shield directly from the past employees.
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Anthem Blue Cross Blue Shield Employees
McKnight Consulting Group June 2009 - Present
Lucidity Consulting Group July 2008 - June 2009
Conversion Services International July 2005 - July 2008
McKnight Associates, Inc. April 1998 - July 2005
Anthem Blue Cross Blue Shield 1997 - 1998
Visa International 1992 - 1997
Platinum Technology 1990 - 1992
IBM 1987 - 1990
Skills
Master Data Management, Data Warehousing, Business Intelligence, Data Quality, Agile Project Management, Strategic Consulting, Software Development, Database Design, Requirements Analysis, SQL, Strategic Planning, Program Management, Management Consulting, Enterprise Architecture, IT Management, Solution Architecture, Data Modeling, Information Management, Business Analytics, Data Integration, Data Governance, Big Data, Databases, ETL, Data Warehouse..., Data Mining, Teradata, IT Strategy, Cloud Computing, Dashboard, Strategy, SDLC, Data Management, Enterprise Software, Integration, Analytics, Data Architecture, Consulting, Performance Tuning, Professional Services, OLAP, SaaS, Business Intelligence..., Data Marts, Informatica, Dimensional Modeling, SSIS, Business Objects, SOA, Data Analytics
Education
Santa Clara University
Master of Business Administration (M.B.A.)
Southern College
Bachelor of Science (BS), Computer Science
Anthem Blue Cross Blue Shield June 2003 - Present
U.S. Cellular January 2001 - January 2003
U.S. Cellular January 1999 - January 2001
Barnes & Noble Booksellers January 1997 - January 1999
The Record Exchange January 1996 - January 1997
The Record Exchange January 1991 - January 1997
The Record Exchange January 1994 - January 1996
Skills
Training, Management, Leadership, Employee Benefits, Leadership Development, Budgets, Program Management, Coaching, Analysis, Health Insurance, Insurance, Sales
Education
Indiana University - Kelley School of Business 2012 — 2012
Certification of Recognition, Federal Government Solutions Emerging Leader Program
Roanoke College 1987 — 1991
Bachelor of Arts (B.A.), Sociology and Communications
Hollins University
MA, Liberal Arts Studies
Bob Rogers Travel July 2011 - Present
Anthem Blue Cross Blue Shield February 2011 - June 2011
The Hamden Journal October 2010 - May 2011
Author: Joelle Charbonneau August 2010 - January 2011
Hubbard Street Dance Chicago May 2009 - August 2009
Skills
Press Releases, Public Relations, Editing, Advertising, Publicity, Event Planning, Media Relations, Social Media, Event Management, Facebook, Public Speaking, Adobe Creative Suite, Research, Microsoft Office
Education
Millikin University 2006 — 2010
BA, Communication, Public Relations
LABS, Inc. August 2014 - Present
Berry August 2011 - January 2014
Self Employed March 2009 - July 2011
Arrow Electronics July 2007 - March 2009
Arrow Electronics July 2000 - June 2007
Anthem Blue Cross Blue Shield February 1997 - July 2000
Skills
HR Consulting, Coaching, Employee Relations, Team Building..., Team Facilitation, Program Facilitation, Internal Communications, Leadership Development, Personnel Management, Performance Management, Organizational..., Human Resources, Management, Talent Management, Strategic Planning, Change Management, Strategy, Succession Planning, Talent Acquisition, Leadership
Education
Michigan State University
Master's degree, Clinical Laboratory Science/Medical Technology/Technologist
Anthem Blue Cross Blue Shield July 2013 - Present
Education
Southeast Missouri State University - Harrison College of Business 1988 — 1992
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Cape Central High School
Anthem Blue Cross Blue Shield October 2000 - Present
Mercy Medical Center 1979 - 2001
Mercy Medical Center - Springfield OH August 1979 - October 2000
Skills
Credentialing, Delegate Management, NCQA, Medical Staff..., Accreditation, Provider Relations, Healthcare Management, Healthcare Information..., HEDIS, Medicare, PPO, HMO, Physician Relations, Medicaid, Health Policy, Healthcare Consulting, Healthcare Industry, HIPAA, JCAHO, Medical Billing, Physicians, Revenue Cycle, Health Insurance, Medical Terminology, Network Development
Education
Wittenberg University 1982 — 1991
Bachelor of Arts (BA), Organizational Managemewnt
Indiana Wesleyan University
home 2014 - Present
Anthem Blue Cross Blue Shield 1994 - 1998
Skills
medical records,..., Microsoft Excel, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Medical Records
Education
Penn Foster Career School 2010 — 2012
Certificate Billing and Coding, Billing and Coding
University of Illinois Champaign/Urbana
Bachelor's Degree, Medical Record Administration
Tri-State Pulmonary Associates May 2015 - Present
UC Physicians August 2010 - May 2015
Anthem Blue Cross Blue Shield 2001 - 2011
Skills
Medicare, HIPAA, Managed Care, Healthcare, Healthcare Information..., Process Improvement, Employee Benefits, PeopleSoft, Customer Service, Software Documentation, Outlook, Team Building, Strategic Planning, Program Management, Data Analysis, Project Management, Employee Relations, Data Entry, Access, Vendor Management, Invoicing, HMO, Claim, Revenue Cycle, Healthcare Management, Hospitals, Health Insurance, Medicaid, Leadership
Education
Indiana Wesleyan University's Adult Program 2015 — 2018
Business Administration
Sycamore High School 1996 — 2000
Novant Health December 2014 - Present
Novant Health Heart & Vascular Institute November 2012 - December 2014
MedQuest Associates August 2011 - November 2012
ANTHEM BLUE CROSS BLUE SHIELD August 2002 - July 2011
UNITED HEALTH CARE-RPS November 2001 - July 2002
Rite Aid Pharmacy January 2001 - November 2001
Skills
Healthcare, Medicaid, Managed Care, Access, Healthcare Information..., Management, Training, Health Insurance, Accounts Receivable, Account Reconciliation, Supervisory Experience, Document Drafting, Medical Terminology, Mentoring Of Staff, Medical Coding, Medical Imaging, Employee Benefits, Insurance, Customer Service, HIPAA, Microsoft Word, Team Building, Process Improvement, Data Entry, Outlook, Hospitals, Medicare, Leadership, Healthcare Management, Microsoft Excel, Public Speaking, Patient Safety, EMR
Education
Liberty University 2012 — 2015
Master's degree, MA; Management and Executive Leadership
Kaplan University 2007 — 2009
Degree: BS, Management-Health Care Management
NATIONAL COLLEGE OF BUSINESS & TECHNOLOGY 2001 — 2004
Degree: Associates, Accounting
PEMCO Realty January 2012 - Present
Life Works Recovery June 2010 - December 2011
Apple One Temp Agency/Comcast Spotlight December 2009 - May 2010
Lender Processing Services, Inc. (LPS) April 2008 - November 2009
Prudential Colorado Real Estate August 2006 - April 2008
Anthem Blue Cross Blue Shield June 2003 - July 2006
Skills
Administrative..., Outlook, Data Entry, Microsoft Office, Office Management, Microsoft Word, Microsoft Excel, Customer Service, Event Planning, Office Administration, Travel Arrangements, Spreadsheets, Research, Confidentiality, Sales, REO, Accounts Payable, Mortgage Lending, Marketing, Accounts Receivable, Contract Negotiation, Short Sales, Management, Property, Foreclosures, Real Estate Transactions, Loan Servicing, Investment Properties, Real Estate, HUD, Sellers, Relocation, Single Family Homes, New Home Sales, Mortgage Banking, Buyer Representation, Listings, FHA, Investors
Education
Metropolitan State College of Denver 2010 — 2011
Communicatons
Community College of Denver 1999 — 2001
Certificate, Electronic Pre-Press
MedStar Health October 2012 - May 2014
Anthem Blue Cross/ Blue Shield July 2007 - May 2011
FBR February 2007 - May 2007
Clean Water Action May 2005 - January 2007
DeSimone Consulting Engineers January 2003 - May 2005
Skills
Healthcare, Cpr Certified, Nursing, Healthcare Management, Microsoft Office, Microsoft Excel, Public Speaking, Community Outreach, Non-profits, Fundraising, Customer Service, Event Planning, Health Insurance
Education
Kent State University 2011 — 2012
Bachelor of Science (B.S.), Nursing
University of California, Davis 2001 — 2002
Bachelor of Arts, Sociology - Organizational Studies
Agnesian HealthCare August 2014 - Present
Available February 2014 - Present
Society Insurance June 2004 - February 2014
Anthem Blue Cross Blue Shield June 1989 - June 2004
Skills
Legal Liability, Casualty, Risk Management, Management, Training, Project Planning, Leadership, Interviews, Customer Service, Coaching, Quality Assurance, Auditing, Personnel Management, Process Improvement, Employee Benefits, Analysis
Education
Marian University in Fond du Lac, WI
Bachelor of Science (B.S.), Human Resources Management and Services
Moraine Park Technical College
Associate's degree, Supervisory Management
Clark Schaefer Hackett February 1999 - June 2014
Anthem Blue Cross Blue Shield May 1988 - January 1999
Skills
Employee Relations, Employee Benefits, Project Implementation, Performance Management, Recruiting, Human Resources, Benefits Administration, Compliance, Conflict Resolution, Succession Planning, Onboarding, Employee Handbooks, Organizational..., Change Management, HRIS, Talent Management, HR Policies, Employee Training
Education
Otterbein University
Psychology
Wright State University
Bachelors, Psychology
Rolls-Royce North America November 2006 - Present
Anthem Blue Cross Blue Shield January 1995 - November 2003
Skills
Ethics and Compliance, Internal Investigations, Healthcare Industry, Aerospace Industries, Ethics, Cross-functional Team..., Team Building, Policy, Process Improvement, Program Management, Project Management, Mergers & Acquisitions, Legal Compliance, Business Ethics, Change Management, Healthcare, Strategic Planning, Contract Negotiation, Management, Risk Assessment, Employee Relations
Education
Indiana Wesleyan University
Business Administration and Management, General
Purdue University
Public Relations, Advertising, and Applied Communication
Alere, Inc. January 2013 - Present
Alere (formerly Inverness, formerly Biosite) 2006 - January 2013
Independent Consultant March 2004 - December 2005
Medical Automation Systems November 2000 - March 2004
Anthem Blue Cross Blue Shield October 1990 - August 1998
Skills
Medical Devices, Quality Assurance, Hardware Diagnostics, JavaScript, Healthcare, Customer Satisfaction, Customer Service, Diagnostics, Project Management, Visual Basic, Project Planning, Software Installation, Capital Equipment, Testing, ISO 13485, Analysis, Healthcare Information..., Hospitals, Technical Support, Microsoft SQL Server, Software Documentation, Training, Biotechnology, Software Project...
Education
Virginia Commonwealth University 1998 — 1999
Information Systems, Business
James Madison University 1972 — 1976
BS, BSW, Sociology, Social Work
SoutheastHEALTH June 2011 - October 2012
NARS December 2006 - March 2011
Anthem Blue Cross Blue Shield March 1998 - December 2006
Dr. Paul W. Clarke, M.D. January 1998 - March 1998
Skills
Call Center, Hands-on Training, Process Improvement, Microsoft Office, Employee Relations, Healthcare Management, Operations Management, Change Management, Vendor Management, PowerPoint, Medical Billing, Customer Service, Call Centers, Management, Insurance, HIPAA, Healthcare, Team Building, Medical Coding, ICD-9, CPT, Health Insurance, Medical Terminology, Data Entry
Education
Cape Girardeau Career and Technology Center 2011 — 2011
Certificate, Medical Coding and Billing
Southeast Missouri State University
Business Administration
NCQA March 2007 - Present
Axiom Resource Management, Inc. November 2006 - March 2007
Anthem Blue Cross Blue Shield December 2000 - August 2002
Skills
Healthcare, Management, Healthcare Information..., Hospitals, Data Analysis, Healthcare Management, Policy, Public Health, Clinical Research, Process Improvement, Health Policy, Quality Improvement, Adult Education, CME, Performance Improvement, Quality Assurance
Education
Old Dominion University
BS, Clinical Psychology
Troy University
Master of Public Administration (MPA)
Mainline Information Systems January 2013 - Present
Mainline Information Systems April 2011 - January 2013
Pennington Consulting DBA October 2009 - March 2011
3PAR August 2008 - October 2009
Radian March 2008 - April 2008
Sepaton May 2006 - February 2008
The Provident Bank March 2001 - April 2005
Anthem March 1998 - March 2001
Anthem Blue Cross Blue Shield 1998 - 2001
Skills
Storage Virtualization, Business Continuity, Team Leadership, Data Center Architecture, Storage, Data Center, Enterprise Storage, Storage Area Networks, SAN, NAS, Disaster Recovery, Virtualization, NetApp, Hardware, Storage Architecture, EMC Storage, Cloud Computing, Fibre Channel, Storage Solutions, Storage Management, High Availability, iSCSI, Enterprise Software, HP, VDI, VMware, Infrastructure, Cluster, Servers, Backup Solutions, VMware ESX, Deduplication, VMware Infrastructure, vSphere, AIX, Server Architecture, Solaris, Clariion, 3PAR, Brocade, Server Consolidation, Cisco Technologies, Pre-sales, Replication, Storage Consolidation, Citrix, RAID, Tape Libraries, HP Storage
Education
North Central University 1985 — 1985
none, Literature
HCA 2010 - Present
Anthem Blue Cross Blue Shield October 1986 - Present
Skills
Health Insurance, Critical Care, Insurance, Project Management, Employee Benefits, Customer Service, Microsoft Office, ICU, Employee Relations, HIPAA, Healthcare, Outlook, Public Health, Respiratory Care, Microsoft Excel, Microsoft Word
Education
J Sargeant Reynolds Community College 2008 — 2011
Advanced Degree in Respiratory Therapy, Respiratory Care Therapy/Therapist
Brunswick SR High
WellPoint September 1997 - Present
Anthem Blue Cross Blue Shield of Wisconsin/WellPoint November 2010 - September 2011
Anthem Blue Cross Blue Shield June 2007 - November 2010
Anthem Blue CCross Blue Shield January 2005 - June 2007
Blue Cross Blue Shield September 1997 - December 2004
Education
Liberty University 1980 — 1983
General Studies
Monroe High School 1968 — 1972
Wide World of Hockey August 2005 - Present
4TalonsDesign April 2012 - Present
The WellFit Center September 2012 - Present
Allina Hospital Sys October 2004 - May 2005
Anthem Blue Cross Blue Shield June 2004 - August 2004
UPMC April 1997 - December 2002
Highmark BCBS October 1995 - April 1997
CDI Professional Services April 1995 - October 1995
Ciber September 1994 - December 1994
Ellsworth Associates April 1994 - September 1994
Skills
SEO, Website Development, Web Marketing, Google Adwords, Marketing, Web Analytics, Entrepreneurship, Online Marketing, Advertising, E-commerce, Web Development, Google Analytics, Sports, Affiliate Marketing, SEM, Hockey, Social Media Marketing, Mobile Marketing, Social Media, Keyword Research, Email Marketing, WordPress, FrontPage, Facebook, Link Building, Google Webmaster Tools, Conversion Optimization, Web Design, Lead Generation, Digital Strategy, Landing Page..., SMO, Social Media Measurement, Drop Ship, Social Networking, Marketing Communications, Blogging, Web 2.0, Online Reputation..., Online Advertising, Digital Marketing, SEO copywriting, Brand Development, Content Strategy, Laser Engraving, Ice Hockey, Facebook Marketing, Sign Emgraving, Mirror Engraving, Dropshipping
Education
University of Pittsburgh 1997 — 2001
Computer and Information Sciences and Support Services
University of Maryland College Park 1973 — 1978
BS, Mathematics
Loyola College in Maryland 1990 — 1992
Intelligent Systems
Overlea High School 1971 — 1974
Diploma, Math / Science
Anthem Blue Cross Blue Shield August 2013 - Present
WFL, Inc. October 2009 - June 2012
The Lowery Group September 1998 - January 2005
Alliance Blue Cross Blue Shield August 1996 - September 1998
Skills
Employee Benefits, Disability Insurance
Education
Southern Illinois University, Carbondale
B.S., Marketing
OTHS
Granite State Dairy Promotion September 2007 - Present
NH Made 2009 - 2013
New Hampshire Healthy Kids May 2004 - August 2007
Anthem Blue Cross, Blue Shield April 2002 - March 2004
Skills
Marketing Management, Marketing Strategy, Marketing Communications, Social Media Marketing, Social Media, Brand Awareness, Brand Developement, Project Planning, Project Management, Public Speaking, Public Relations, Product Marketing, Marketing Research, Strategic Planning, Multi-channel Marketing, Press Releases, D2C, B2B Marketing, B2B Marketing Strategy, Operating Budgets, Budget Monitoring, Dairy Products, Non-profit Program..., Event Management, Event Planning, Advertising, Community Outreach, Budgets, Management, Training
Education
Keene State College 1997 — 2001
Bachelor of Arts (BA), English
Hopkinton High School 1994 — 1997
High School Diploma
Anthem Blue Cross Blue Shield January 2015 - Present
WellPoint January 2003 - Present
Skills
Conflict Resolution, Insurance, Health Insurance, Rational, Process Improvement, Communication, Provider Relations, Genesys, Change Management, Training, Software Documentation, Employee Benefits, Medicare, Program Management, Requirements Gathering, Team Building, Healthcare Industry, Vendor Management, Coaching, Performance Consulting, Visio, Health Care Reform
Education
Herkimer County Community College 1990 — 1992
Herkimer County Community College 1990 — 1992
Siena College
Internal Revenue Service March 2015 - July 2015
USAA January 2007 - August 2007
Oxford Health Plans September 2002 - September 2006
Oxford Health Plans September 2002 - September 2006
Anthem Blue Cross Blue Shield August 2000 - August 2002
Granite State Credit Union May 1998 - May 2000
Skills
Customer Service, Health Insurance, Team Building, Banking, Training Delivery, Microsoft Office, Microsoft Excel, Microsoft Word, FileMaker, Car Loans, Unsecured Loans, Loans, Certificates of Deposit, Quality Auditing, High Level Of Accuracy, Process Improvement, Process Flow Charts
Education
Southern New Hampshire University 1996 — 1997
Manchester Memorial High School 1992 — 1996
High School Diploma, General Education
Trivantus, Inc. 2008 - Present
Regency Home Health, LLC October 2010 - January 2014
Anthem Blue Cross Blue Shield January 1994 - October 2004
Skills
Employee Benefits, Leadership, Benefits Administration, Health Insurance, Sales, Insurance, Public Relations, Public Speaking, Customer Service, Strategic Planning, Coaching, Human Resources, Marketing, 401k, Team Building, Disability Insurance, Healthcare, Social Media, Workers Compensation, Fundraising, Nonprofits, Underwriting, Medicare, Management, Term Life Insurance, Succession Planning, Budgets, Negotiation, Payroll, Small Business, Training, Business Planning, Leadership Development, Health Savings Accounts, New Business Development, Recruiting, Account Management, Employee Relations
Education
Southern NH University 1996 — 2000
Bachelors of Science in Business Administration with a Concentration in Marketing
Memorial High School
Memorial High School
VCE, the Virtual Computing Environment Company March 2014 - June 2015
Mavenir Systems January 2014 - February 2014
Cenergistic December 2012 - July 2013
Volunteer Center of North Texas October 2011 - December 2012
Anthem Blue Cross Blue Shield February 2007 - May 2011
ANTHEM BLUE CROSS AND BLUE SHIELD August 2006 - February 2007
Kelly Services June 2006 - August 2006
CINGULAR WIRELESS, LLC July 2005 - April 2006
Cingular Wireless April 2003 - July 2005
CINGULAR WIRELESS, LLC June 2001 - April 2003
Skills
Salesforce.com, Salesforce.com..., Salesforce Training, Salesforce.com..., FinancialForce, JIRA, Statistical Data..., UAT coordination, IT Security Best..., Microsoft Office, Visio, SharePoint, PeopleSoft, SQL, Active Directory, Network Administration, Agile Project Management, Microsoft Exchange, HTML, Technical Writing, SDLC, Lotus Notes, Human Resources, CTI, Avaya, Telecommunications..., BMC Remedy, Telegence, OPUS, Pega PRPC, Dreamweaver, IT Security Operations, Wellquote, Medical Underwriting, VPN, RSA SecurID, Telephony Support, Nortel Meridian, ShoreTel, Software Testing Life..., Desktop Application..., Non-profit..., Unix, Facets, SourcePoint, Peopleclick, iAvenue, Amdocs Clarify, Postini, CRM
Education
Evangel University 2009 — 2011
Bachelor of Science
The University of Texas at Dallas 1996 — 1999
Richland Community College 1993 — 1996
Stephen F. Austin State University 1992 — 1992
Highland Park High School 1988 — 1992
Diploma
GE February 2013 - Present
Apollo Fire Detectors Ltd. April 2010 - January 2013
The CMOOR Group October 2009 - May 2010
Hosting.com September 2005 - June 2009
CheckCare Enterprises (Now CheckCare Operations) August 2003 - July 2005
Pegasus Satellite Television (Now DirecTV) November 2002 - August 2003
Notifier Integrated Systems / Honeywell March 1999 - January 2002
Passport Health Services/AmeriHealth Mercy October 1998 - March 1999
Anthem Blue Cross Blue Shield August 1995 - October 1998
Skills
Adobe Acrobat, PowerPoint, Microsoft Excel, Microsoft Word, Access, Pagemaker, Photoshop, InDesign, Illustrator, Premiere, GoLive, Network Communications, After Effects, Technical Writing, SharePoint, Technical Documentation, Software Documentation, Training, Networking, HTML, Troubleshooting, Management, Windows, Project Management, Account Management
Education
Lakeland Community College 1992 — 1993
STEWART & STEWART June 2010 - Present
Anthem Blue Cross Blue Shield August 1994 - June 2005
Education
Ivy Tech Community College 1996 — 1998
Midwest Career College 1993 — 1994
Medical Assistant
Missouri Farm Bureau Insurance Services Inc. January 2010 - Present
Anthem Blue Cross Blue Shield April 2008 - February 2009
NEC Insurance October 2007 - April 2008
Great-West Healthcare July 1983 - May 2007
Education
St. Louis Community College 2007 — 2010
Legal Studies
SCL Health August 2012 - Present
University of Colorado Hospital December 2010 - August 2012
TeleTech Holdings January 2007 - January 2009
McKesson Health Solutions April 2006 - October 2006
Scottish Re January 2006 - April 2006
Anthem Blue Cross Blue Shield September 2003 - May 2005
Anthem Blue Cross Blue Shield June 2002 - September 2003
Anthem Blue Cross Blue Shield October 2000 - June 2002
Skills
Problem Solving, Strategic Planning, Troubleshooting, Healthcare, Healthcare IT, Healthcare Information..., Training, Visio, Project Management, Business Analysis, Change Management, EMR, Process Improvement, Time Management, Microsoft Office, Management, Epic Systems, Vendor Management, System Administration, EHR, Software Documentation, Ambulatory, Six Sigma, Software Implementation, Business Process, CPOE, HL7
Education
University of Colorado Denver 1997 — 1999
MSHA/MBA, Health Administration and Business
Miami University 1990 — 1994
B.S./B.A., Zoology
WellPoint January 2013 - Present
Central Maine Medical Center June 2011 - Present
J & S Guide Services September 2006 - Present
Maine Center for Disease Control and Prevention March 2009 - August 2009
IntelliCare, A Medco Health Solutions Company October 2006 - November 2008
Anthem Blue Cross Blue Shield 2005 - 2006
Skills
Healthcare Management, Hospitals, Managed Care, HIPAA, Healthcare, Customer Service, Project Management, Healthcare Information...
Education
CMMC College of Nursing and Health Professions 2009 — 2011
Nursing, Associate of Applied Science, RN
Saint John's University School of Law 1984 — 1987
Doctor of Law (JD), Law
Anthem, Inc. December 2014 - Present
WellPoint February 2013 - Present
Anthem Blue Cross Blue Shield November 2010 - Present
Blue Cross Blue Shield January 2008 - November 2010
Stavropoulos LMT January 2006 - January 2008
Passage Transportation April 2005 - January 2006
Blue Cross Blue Shield August 2002 - September 2004
Skills
Medicare, Customer Service, Training, Medicaid, Therapeutic Massage, Research, Employee Benefits, Insurance
Education
Seacoast Career School-Manchester Campus 2004 — 2005
Massage Therapy/Therapeutic Massage
Southern New Hampshire University
Associate's degree, Business Managment
Career Schools
Manchester Technical School - GED- High School Equivalency
Mount Washington College
Mount Washington College
General Studies
State of Connecticut Department Of Emergency Services and Public Protection December 2014 - Present
Northeast Utilities December 2007 - December 2014
Edge Technology Services 2005 - 2007
Covansys 1993 - 2004
Anthem Blue Cross Blue Shield 1989 - 1993
Sikorsky Aircraft 1986 - 1989
Skills
PowerPoint, Data Analysis, Integration, SDLC, Project Management, Change Management, Business Analysis, Visio, Business Process, Requirements Gathering, SQL, Software Development, Databases
Education
University of New Haven
Master of Business Administration (MBA)
Quinnipiac University
Bachelor of Science – Computer Information System
Quinnipiac University
Associate - Accounting
TASC (Total Administrative Services Corporation) October 2014 - Present
Exel Orthopedics May 2012 - October 2014
Anthem Blue Cross Blue Shield October 2008 - May 2012
Anthem October 2007 - October 2008
Skills
ICD-9, Medical Billing, CPT, Medical Coding, Medical Terminology, Hospitals, Healthcare, Microsoft Excel, Medical Records, Data Entry, Microsoft Word, EMR, Credentialing, Accounts Receivable, Healthcare Management, Customer Service, ICD-10
Education
Moraine Park Technical College 2005 — 2007
Certification, Medical Billing Specialist
Anthem Blue Cross Blue Shield April 2013 - May 2015
Boston Scientific June 2012 - December 2012
Deutsche Bank September 2010 - June 2012
University of Illinois at Urbana-Champaign August 2009 - December 2009
Deutsche Bank June 2009 - August 2009
Skills
Microsoft Office, Access, Visio, Business Process Mapping, Bloomberg, Client Facing Skills, Process Improvement, Planning & Organizing..., Solid Presentation..., Volunteering, Relationship Management, Networking, Offshore Outsourcing, Change Management, Training, Accounting, Data Analysis, Financial Analysis, Financial Modeling, Leadership, Microsoft Excel
Education
Northwestern University - Kellogg School of Management 2015 — 2017
Master of Business Administration (M.B.A.)
University of Illinois at Urbana-Champaign 2006 — 2009
Bachelor of Science (B.S.), Accounting
Nanyang Technological University 2008 — 2008
Accounting and Finance
Anthem Blue Cross Blue Shield August 2009 - Present
Education
Indiana University Bloomington
Master's degree, Music Performance, French Horn
San Jose State University
Bachelor of Arts (B.A.), Music Education
UnitedHealth Group October 2012 - Present
Anthem Blue Cross Blue Shield 2001 - 2012
Skills
Analytics, Research, Problem Solving, Operations Research, Operating Systems, Auditing, Help Desk Support, Computers, Employee Benefits, Benefits Administration, Insurance, Health Insurance, Medicare, Training, Business Analysis, Claim, Analysis
Education
Southeast Missouri State University 1985 — 1990
Bachelor's degree, Mass Communications
Everest University-Newport News Campus January 2008 - Present
ECPI University October 2006 - December 2008
Chipton Ross June 2008 - September 2008
Anthem Blue Cross Blue Shield July 2004 - December 2006
Old Dominion University August 2001 - May 2004
Skills
Customer Service, Resume Writing, PowerPoint, Outlook, Research, Recruiting, Higher Education, Microsoft Office, Microsoft Excel, Leadership, Office Management, Administrative..., Human Resources, Access, Microsoft Word, Teamwork, Process Scheduler, Data Entry, Public Speaking, Employee Relations
Education
Liberty University 2011 — 2012
MA, Professional Counseling
Strayer University (VA) 2001 — 2006
Bachelor of Science, Business Administration
Passport Health Plan January 2011 - Present
Passport Health Plan January 2003 - March 2011
Passport Health Plan July 1997 - January 2003
Anthem October 1983 - July 1997
Anthem Blue Cross Blue Shield January 1996 - January 1997
Anthem Blue Cross Blue Shield January 1994 - January 1996
Anthem Blue Cross Blue Shield January 1992 - January 1994
Skills
Expertise in Medicaid &..., Medicaid, Managed Care, Community Outreach, Insurance, Event Planning, Medicaid Managed Care
Education
Commonwealth School of Insurance 1990 — 1990
Health Insurance License
Jefferson Community College
Anthem Blue Cross Blue Shield April 2011 - Present
The Dental Care Plus Group February 2005 - November 2010
United Healthcare December 1999 - February 2005
UnitedHealth Group August 1994 - December 1999
Skills
Management, Certified Case Manager, Health Insurance, Employee Benefits, Insurance, Disability Insurance, Healthcare, Managed Care, Medicare, Disease Management, Workers Compensation, Medicaid, Case Managment, Strategic Planning, Customer Service, Benefits Administration, Employee Wellness..., Customer Retention, EMR, Healthcare Management, COBRA, Health Education, Health Management, HIPAA, HEDIS, Sales Management, Training, Health Policy, Employee Relations, Prevention, Account Management, Hospitals, Sales, Long-term Care, Health Savings Accounts
Education
Nebraska Methodist College 2014 — 2015
Master's Degree, Health Promotion Management
Centers for Disease and Prevention 2014 — 2014
Work@Health Program
North Park University
BSN, Nursing
Insphere Insurance Solutions November 2010 - Present
Photobooth Junction July 2010 - Present
Anthem Blue Cross Blue Shield April 2009 - October 2010
FBMG Mortgage 2004 - 2005
Skills
Customer Relations, Strategic Planning, Problem Solving, Insurance, Health Insurance, Business Analysis
Education
Southern Connecticut State University 1997 — 2003
Bachelor of Science (B.S.), Finance, General
FirstCare Health Plans February 2011 - Present
DST Health Solutions January 2006 - January 2011
Anthem January 2003 - October 2006
Anthem Blue Cross Blue Shield January 2003 - January 2006
Premera Blue Cross January 1990 - January 2002
Skills
Software Documentation, Requirements Analysis, HIPAA, Business Analysis, SharePoint, Business Process..., Systems Analysis, Microsoft Excel, Quality Assurance, User Acceptance Testing, Software Project..., Program Management, Business Process, Business Intelligence, IT Strategy, Information Technology, Data Warehousing, HealthRules Benefit..., CES Rules and Ruleset..., HealthRules Referral..., ICD 9 and ICD 10...
Education
Northwest Missouri State University
AA degree and AAS, Biology/Chemistry; Math; Health Information Technology
Spokane Community College
Associate of Arts (AA)
Anthem Blue Cross Blue Shield December 2008 - Present
InfoCision Management Corporation November 2001 - December 2008
Skills
Customer Service, Call Center, Event Planning, Coaching, Customer Satisfaction, Teamwork, Administration, Data Analysis, Outlook, Microsoft Word, Process Improvement, Time Management, Employee Relations, Training, Sales, Access, PowerPoint, Account Management, Team Building, Data Entry, Management, Team Leadership, Microsoft Excel, Software Documentation, Call Centers, Customer Experience, Budgets, Leadership, Analysis, Insurance, Microsoft Office, Customer Retention
Education
Indiana Wesleyan University 2012 — 2014
Master of Business Administration (M.B.A.), Master of Business Administration Executive Level
Liberty University 2009 — 2011
BA, Business Management and Accounting
University of Phoenix 2006 — 2009
AA, Accounting
Family Medical Walk in Clinics August 2008 - Present
Anthem Blue Cross Blue Shield March 2001 - November 2007
Rapid Robert's May 1987 - February 2001
Skills
Sales, Healthcare, Invoicing, Management, Customer Service, Strategic Planning
Education
Missouri State University 1982 — 1987
Bachelor of Science in Education, Art Education
University of Cincinnati Medical Center/UC Health September 2011 - Present
UC Health/University Hospital, Cincinnati August 2002 - August 2011
UC Health 2002 - June 2008
Anthem Blue Cross Blue Shield August 1985 - May 2001
AdminaStar Federal 1985 - 2001
Madeira & Indian Hill Joint Fire District March 1988 - November 1996
Skills
Strategic Planning, Project Management, Team Leadership, Leadership Development, Compliance, Supply Chain Management, Six Sigma, Budgeting, Hospitals, Organizational..., Performance Improvement, Healthcare Management, Change Management, Healthcare, Leadership, Process Improvement, Nonprofits, Training, Budgets, Analysis
Education
Xavier University - Williams College of Business 1990 — 1994
MBA, MBA - Total Quality Management
University of Cincinnati 1987 — 1988
NR-EMTP, Paramedic - National Registry Cert
Miami University 1981 — 1985
BS, Office Administration and Automation
Camino de Santiago 2010 - 2015
Camino de Santiago 2010 - 2015
Camino de Santiago 2010 - 2015
Camino de Santiago 2010 - 2015
Roman Catholic Bridgeport Diocesan Corporation January 2004 - December 2014
Roman Catholic Bridgeport Diocesan Corporation August 2002 - January 2004
ANTHEM Blue Cross Blue Shield January 2002 - July 2002
ARAMARK Healthcare Corporation February 1995 - June 2001
ARAMARK Healthcare Corporation October 1989 - January 1995
Skills
Employee Relations, Employee Benefits, Benefits Administration, Strategic Planning, Human Resources, Change Management, Performance Management, Recruiting, Training, Interviews, Management, Succession Planning, Labor Management, Coaching, HRIS, Customer Service, Labor Relations, Team Building, Budgets, Hiring, Negotiation, Process Improvement, Leadership Development, Leadership, Strategy, Deferred Compensation
Education
University of New Haven 1989 — 1991
MBA, Human Resources
New York Institute of Technology-Old Westbury
University of Detroit Mercy
BS, Dietetics
Anthem Blue Cross Blue Shield July 2007 - July 2009
Best Buy 1998 - 2001
Skills
Microsoft Office, POS, Customer Service, Medical Terminology, Medical Billing, Scheduling Management, Payroll, Office Administration, Daily Deposits, Call Centers, 10 Key, Customer Retention, Employee Training, Cashiering, Work At Home, Cellular Communications
Education
Owens Community College 2013 — 2015
Associate of Business, Medical Office Support
Jesup W. Scott High School 1995 — 1999
High School Diploma
WellPoint August 2014 - Present
Anthem Blue Cross Blue Shield August 2013 - October 2014
CGI Employee Benefits Group June 2010 - August 2013
CGI Business Solutions June 2010 - August 2013
Anthem May 2006 - June 2010
Skills
Health Insurance, Project Management, Information Technology, HRIS Database Management, Instructor-led Training, Sales, Customer Service, Account Management, Benefits Administration, Employee Benefits, HRIS, Healthcare, Employee Relations, Human Resources, Analysis, Insurance, Strategic Planning, Training, Customer Retention, Management, Term Life Insurance, Brokers, Life Insurance, Health Savings Accounts, Business Planning, Disability Insurance, Workers Compensation, Employee Wellness, Onboarding, Leadership, Strategy, Team Building, Managed Care, Process Improvement, Employee Training
Education
College for America 2013 — 2015
Associate's degree
Southern New Hampshire University 2011 — 2013
Information Technology, Junior
HireAlliance March 2015 - Present
Southern New Hampshire University May 2013 - March 2015
SuperMedia LLC June 2011 - May 2013
Balanced Healthcare Receivables, LLC January 2010 - June 2011
Anthem Blue Cross Blue Shield July 2008 - January 2010
Acquired Hair July 2004 - August 2006
Wildwood Acres 2002 - 2005
Skills
Sales, Social Networking, Student Recruiting, Admissions, Social Media, Facebook, Higher Education, Human Resources, College Applications, Salesforce.com, Higher Education..., PPC, Graduate Recruitment, HRIS, Social Media Marketing, College Recruiting, Google Adwords, Graduate Level, University Recruitment, Reputation Monitoring, SEO, Google+, Website Promotion, Google Website Optimizer, Mobile Marketing, Mobile Applications, Content Management, Web Content, Content Development, Producing Web Content, Advertising Sales, Mobile Advertising, Search Advertising, Online Research, Search Engine Ranking, Small Business Marketing, Small Business Online..., Graduate Students, Online Reputation..., Online Lead Generation, Web Marketing, Keyword Research, SEM, Social Media Consulting, Pinterest, Web Content Management, Facebook Marketing, Organic Search, HR Consulting, HR Management
Education
Medaille College 2005 — 2006
Bachelor's degree, Sport Management
Kenmore East Senior High School 2002 — 2005
Diploma, 3.5
Kathy Roosa School of Real Estate
NH Salesperson Course, Completed
Southern New Hampshire University
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Pilgrim Studios July 2014 - Present
MelMarq Media February 2006 - Present
Pilgrim Studios July 2014 - July 2014
Shooters Inc./Marc Summers Productions June 2014 - June 2014
Sirens Media May 2014 - May 2014
Pilgrim Studios October 2013 - January 2014
Travel Channel September 2013 - September 2013
Anthem Blue Cross Blue Shield November 2010 - July 2012
AAA Northern New England September 2003 - November 2010
Talk America June 1999 - September 2003
Skills
Insurance, Editing, Process Improvement, Customer Service, Directing, Producing, Creative Writer, Video Editing, Video Production, Photography, Independent Film, Camera Assistant, Location Scouting, Television Studio..., Camera Operating, Camera Operation
Education
Lake Howell High School
Diploma
Southern Maine Community College
Associate of Science (AS), Communications and New Media
INS Regulatory Insurance Services September 2013 - Present
State of New Hampshire Insurance Department May 2012 - Present
Circles February 2010 - June 2011
North American Specialty June 2005 - April 2009
Control Solutions International 2005 - 2005
Anthem Blue Cross Blue Shield 2001 - 2005
Skills
Internal Controls, SOX, Auditing, Internal Audit, Remediation, Certified Fraud Examiner, Documentation, Certified Internal..., Sarbanes-Oxley Act, Process Improvement, Financial Reporting, Accounting, Risk Assessment, Analysis, Insurance, Financial Risk, Enterprise Risk..., Budgets, Sarbanes-Oxley, Finance, Financial Analysis, Risk Management
Education
Southern New Hampshire University 2006 — 2007
Graduate Certificate, Fraud Investigation and Forensic Accounting
Southern New Hampshire University 1984 — 1988
Bachelors, Business/Accounting
Common Ground Health Care Cooperative May 2015 - Present
Independent Care Health Plan June 2006 - May 2015
Anthem Blue Cross Blue Shield June 2004 - June 2006
Blue Cross Blue Shield United of Wisconsin April 2003 - June 2004
United Wisconsin Group January 2000 - April 2003
Blue Cross Blue Shield United of Wisconsin June 1982 - January 2000
Skills
Project Management, Sales, Training, Management, Labor Relations, Government Liason, Health Insurance, Claim, Customer Service, Medicaid, Medicare, Managed Care, Provider Relations, Insurance, Process Improvement, Team Building, Strategic Planning, Program Management, Leadership, Disability Insurance
Education
Milwaukee Area Technical College 1980 — 1986
Business Administration
Disney Institute Orlando Florida
Customer Service
Anthem, Inc. September 2015 - Present
BJC HealthCare October 2014 - September 2015
BJC February 2014 - October 2014
Anthem Blue Cross Blue Shield August 2007 - February 2014
Skills
Medical Staff..., Health Insurance, Team Leadership, Provider Relations, Data Analysis, Medicare, Managed Care, Insurance, Medicaid, HIPAA, Employee Benefits, Healthcare, Access, Business Requirements, Requirements Gathering, Healthcare Management, Process Improvement, Analysis, Business Analysis, PeopleSoft
Education
Lewis and Clark Community College 1999 — 2001
Communication and Media Studies
Missouri Baptist University
Health/Health Care Administration/Management
Centene Corporation September 2014 - Present
UnitedHealthcare March 2013 - September 2014
Looking for New Opportunity November 2012 - March 2013
Anthem Blue Cross Blue Shield June 2009 - April 2012
Anthem Blue Cross and Blue Shield December 2003 - June 2009
Anthem Blue Cross and Blue Shield May 2003 - December 2003
Skills
Customer Service, Customer Satisfaction, Oral & Written..., Peer Training, Time Management, Multi Tasking, Research, Customer Advocacy, Health Insurance, Claim, Claims Resolution, Medicare, PPO, HMO, Provider Relations, Group Insurance, Medicare Part D, HIPAA, Claims Handling, Call Centers, Managed Care, Insurance, Training, Microsoft Office, Microsoft Excel, Outlook
Education
Southern New Hampshire University
Bachelor of Arts, Psychology
Canyon State Institute September 2014 - Present
TTY Career College January 2014 - August 2014
TTY Career College November 2010 - December 2013
Henkels & McCoy January 2010 - September 2010
Goodwill Industries International June 2009 - November 2009
Progressive Medical, Inc. 2008 - 2008
Cardinal Health 2006 - 2008
Fiserv 2006 - 2006
Robert Half Technology 2005 - 2006
Anthem Blue Cross Blue Shield April 2002 - July 2005
Skills
Training, Recruiting, Project Management, Customer Service, Microsoft Office, Resume Writing, Career Counseling, Workshop Facilitation, Team Building, Public Speaking, Process Improvement, Strategic Planning, Conflict Resolution, Compassion, LinkedIn, Policy, Coaching, Program Management, Staff Development, Data Analysis, Management, Community Outreach, Visio, Microsoft Word, Government, Sales, Software Documentation, Teamwork, Strategy, Access, Team Leadership, Time Management, Social Networking, Employee Relations, Interviews, Event Planning, Organizational..., Nonprofits, Career Development, Analysis, Outlook, College Recruiting, Adult Education, Job Coaching, System Administration, Vendor Management, Performance Management, Teaching, Fundraising, Employee Training
Education
Indiana University-Purdue University at Indianapolis 2001 — 2003
Masters
Indiana University Bloomington 1997 — 2001
BS
Anthem, Blue Cross Blue Shield November 2014 - Present
Chakolas Inc January 2003 - Present
Maui Jim Sunglasses February 2013 - January 2014
Maui Jim Sunglasses 2013 - 2014
Maui Jim Sunglasses 2013 - 2014
COMPUTER EXPLORERS/ICED 2006 - 2008
K2 systems Inc 2000 - 2003
Skills
Business Process, Management, Analysis, International Business, Leadership, Information Management, Training, COBOL, Forecasting, Financial Accounting, SAP, Strategic Planning, Recruiting, Electronic Engineering, Management Accounting, Business Development, Budgets, Business Planning, International..., Commercial Litigation, ABAP, Operations Management, Entrepreneurship, Business Analysis, Six Sigma, Business Intelligence, Product Development, Management Consulting, Franchise Business..., System Integration &..., Managerial Accounting, Business Law, SAP R/3, Franchising, Project Planning, ERP, Manufacturing, Software Documentation, Small Business, SD, Integration, SAP ERP, Electronics Engineering, Manufacturing..., SAP- ABAP, Project Management, Business Process...
Education
Purdue University Calumet 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
VJTI 1992 — 1995
B.E (Electronics & Telecommunication), Electrical, Electronics and Communications Engineering
WellCare January 2013 - Present
Molina Healthcare September 2010 - October 2012
Kelly for Maximus December 2009 - September 2010
Inovalon January 2009 - December 2009
Marion General Hospital November 2006 - September 2008
Interim Health care March 2004 - November 2006
Anthem Blue Cross Blue Shield August 2003 - March 2004
Permedion January 2002 - August 2003
Marion General Hospital August 1997 - January 2002
Skills
Utilization Management, concurrent review, Medicare appeals review, HMO, PPO, Medicaid Managed Care, Registered Nurses
Education
Marion Technical College 1994 — 1996
Associates Degree; RN, Nursing obtained; Ohio and Florida
Marion Harding High School 1982 — 1986
High school diploma, High school diploma
Anthem Blue Cross Blue Shield April 2001 - Present
Kelly Service/Anthem Blue Cross and Blue Shield February 2001 - April 2001
Pitney Bowes Management Service April 1997 - February 2001
Handelman Company June 1995 - April 1997
Skills
•Organizational skills, •Goal-oriented, •Written and oral..., •Analytical Skills, •Self-motivated, •Microsoft Office 7/10, •Problem-solving skills, •Ability to mediate..., •Excellent Listening..., •Excellent people..., Visio, Sales, Training, Customer Service, Policy, Management, Insurance, SharePoint, COBOL, Analysis, Software Documentation, Business Analysis, Process Improvement, Data Analysis, Access
Education
Colorado University
Red Rocks Community College
Computer Programming
Anthem Blue Cross Blue Shield October 2013 - June 2014
Anthem Blue Cross FEP May 2009 - October 2013
Anthem Blue Cross BlueShield July 2004 - May 2009
Officescape May 2002 - July 2004
Skills
Health Insurance, Employee Benefits, Claims Management, Administrative...
Education
Morton College 1982 — 1986
None, General Field of Study, 3.0 Average
Morton College
Anthem Blue Cross Blue Shield January 2015 - Present
Anthem Blue Cross Blue Shield December 2002 - January 2015
Skills
Medicare, Health Insurance
Education
Hampshire College
New York University
University of Southern Maine
Capital One August 2014 - Present
iflection! Innovation Group, Inc. February 2003 - Present
Fortune 50 Retailer August 2012 - August 2013
Caravan Interactive January 2010 - July 2012
Patrick Henry Charter School Initiative November 2008 - June 2011
CapTech Ventures June 2008 - March 2010
FINRA/NASD February 2007 - May 2008
CapTech Ventures, Inc. February 2002 - January 2007
Anthem Blue Cross Blue Shield 2002 - 2002
uberbabe media inc January 2000 - August 2001
Skills
Information Architecture, Domain Modeling, User Experience Design, Web Application Design, Agile Methodologies, Enterprise Architecture, RIA, Web Services, Web Development, Software Development, SOA, RESTful architecture, Java, Spring MVC, JBoss Seam, PHP, ExpressionEngine, Vae Platform, HTML, CSS3, Javascript, jQuery, Ext JS, XML, SQL, Mobile Applications, iOS Development, Android SDK, Appcelerator, PhoneGap, Sencha Touch, jQuery Mobile, Mobile Systems..., JavaScript, CSS, User Experience, REST, iOS development, Software Design, Sencha, Android, Java Enterprise Edition, User Interface Design, Web Applications
Education
Rensselaer Polytechnic Institute 1992 — 1997
Bachelor's of Science, Computer Systems Engineering
Gloversville High School 1988 — 1992
Neace Lukens April 2012 - Present
Recovery Audit Specialists 2011 - Present
Arison Insurance Services November 2004 - April 2012
Arison Insurance Services July 2008 - October 2008
Willis November 2003 - November 2004
Anthem Blue Cross Blue Shield February 1998 - November 2004
Skills
2010 Power Broker Award..., Employee Benefits, Health Savings Accounts, Retirement, Health Insurance, Disability Insurance, Insurance, Life Insurance, Account Management, Brokers, Public Speaking, Underwriting, Wellness, Cafeteria Plans, Health Care Reform, Long-term Care, Flexible Spending..., Workers Compensation, Group Insurance, Term Life Insurance, Benefits Administration, Healthcare, Medicare, Leadership, Accident, Critical Illness, Property & Casualty...
Education
The American College 2011 — 2012
Certificate, Health Reform Studies
American College 2002 — 2011
Registered Health Underwriter, Health Insurance Risk & Rating evaluation
The American College 1989 — 1991
Chartered Financial Consultant, Financial Planning
Vanderbilt University 1979 — 1981
NA, Graduate School of Economics
Sewanee-The University of the South 1974 — 1978
BA, Political Science
ANTHEM BLUE CROSS BLUE SHIELD / WELLPOINT May 2010 - December 2010
ANTHEM BLUE CROSS BLUE SHIELD June 2006 - December 2009
ANTHEM BLUE CROSS BLUE SHIELD February 2004 - June 2006
Blue Cross Blue Shield of MO January 1999 - January 2004
Blue Cross Blue Shield January 1997 - January 1999
Skills
Vendor Management, Project Management, Team Building, Process Improvement, Business Analysis, Project Planning, SDLC, Program Management, Change Management, Insurance, PMP, Call Center, Management Consulting, CRM, Cross-functional Team..., Business Process..., Leadership, Strategic Planning, Health Insurance, Management, Analysis, Training, Customer Satisfaction, Visio, Call Centers, Coaching, Software Documentation, Customer Service, Troubleshooting, SharePoint, Project Portfolio..., Risk Management
Education
Kaplan University 2007 — 2011
Bachelor of Science (BS), Business Administration, Management and Operations
Kaplan University
AAS, Business Management
Fidelity Investments June 2006 - Present
3Com Corporation September 2004 - June 2006
Anthem Blue Cross Blue Shield October 2002 - September 2004
Hewlett Packard October 1987 - October 2002
Education
Hesser College 1988 — 1990
Associates, Business Administration
Willis December 1997 - Present
Prudential HealthCare February 1997 - December 1997
Anthem Blue Cross Blue Shield September 1986 - February 1997
Skills
Health Insurance, Vendor Management, Casualty, Brokers, Benefits Administration, Professional Liability, Commercial Insurance, Property & Casualty..., Underwriting, Sales, HRIS, Commercial Lines, Employment Practices..., Strategic Planning, Health Care Reform, Term Life Insurance, Employee Benefits, Insurance, Customer Service, Sales Management, Microsoft Excel, Life Insurance, Marketing, Employee Relations, Reinsurance, Liability, ERISA, Business Analysis, Workers Compensation, Long-term Care, Claim, Health Savings Accounts, Risk Management, Accident, General Insurance, Claims Management, Leadership, Disability Insurance, Human Resources, Healthcare, Legal Liability, New Business Development, Analysis, COBRA, Insurance Brokerage, Employee Wellness, Account Management, Team Building, Medicare, D&O
Education
Longwood University 1980 — 1984
Bachelor of Science in Business Administration, Marketing and Management
Retired May 2013 - Present
BB&T Insurance December 1988 - May 2013
Anthem Blue Cross Blue Shield July 1983 - December 1988
Skills
Employee Benefits, Benefits Administration, Disability Insurance, Insurance, Health Insurance, Workers Compensation, Sales, Health Savings Accounts, Personnel Management, COBRA, Life Insurance, Underwriting, New Business Development, 401k, Brokers, Term Life Insurance
Education
James Madison University - College of Business 1973 — 1978
Bachelor's degree, Marketing and Management
Scissor & Comb August 2013 - Present
Christina's Thirty-One March 2010 - March 2014
Appriss, Inc. October 2007 - May 2009
Appriss June 2006 - October 2007
Anthem Blue Cross Blue Shield June 1994 - March 2006
Skills
Small Business, Software Documentation, Training
Education
McKendree College 1999 — 2002
Business Administration
Anthem Blue Cross Blue Shield September 2012 - Present
Anthem Blue Cross Blue Shield August 2004 - September 2012
Johnson Controls May 2002 - August 2004
Kolb+Co. September 2000 - May 2002
Skills
Auditing, Internal Controls, Financial Analysis, Variance Analysis, GAAP, Financial Statements, Financial Accounting, Hyperion Enterprise, Access, Insurance, Essbase
Education
Marquette University 1996 — 2000
Bachelor's degree, Accounting
Burlington High School 1992 — 1996
Anthem Blue Cross Blue Shield April 2001 - Present
Wellpoint 2000 - Present
Anthem Blue Cross Blue Shield 2000 - Present
Skills
Health Insurance, Insurance, Managed Care, Employee Benefits, Process Improvement, Medicare, Account Management, Provider Relations, Healthcare, Claim, Customer Service, Business Analysis, Health Savings Accounts, Team Building, Call Centers, HIPAA, Marketing, Medicare Part D, Disability Insurance, Sales, Software Documentation, Underwriting, Healthcare Information..., Strategic Planning, Workers Compensation, Leadership, Term Life Insurance, Health Policy
Education
Purdue University 1994 — 1996
Capital One Financial January 2011 - Present
Aon Consulting January 2009 - April 2011
LandAmerica Financial Group December 2007 - January 2009
LandAmerica Financial Group June 2007 - April 2008
LandAmerica Financial Group July 1999 - June 2007
Anthem Blue Cross Blue Shield December 1991 - July 1999
Education
James Madison University 1980 — 1983
BBA, Marketing
Self-Employed October 2012 - Present
Anthem Blue Cross Blue Shield April 2006 - September 2012
The Kidney Foundation of Greater Cincinnati April 2003 - April 2006
Cincinnati Ballet May 1997 - January 2003
Skills
Marketing Communications, Strategic Communications, Media Relations, Internal Communications, Public Relations, Marketing Strategy, Integrated Marketing, Social Media Marketing, Social Media, Strategic Planning, Health Insurance, Competitive Analysis, Direct Marketing, Digital Marketing, Online Advertising, Email Marketing, Project Management, B2B, Newsletters, Marketing, Leadership, Advertising, Strategy, Management, Direct Mail
Education
College of Mount St. Joseph 1987 — 1992
Bachelor of Arts (BA)
Aetna 2013 - Present
Aetna 2012 - 2013
Aetna 2006 - 2012
Aetna 2004 - 2006
Aetna 2001 - 2003
Aetna 1999 - 2001
Anthem Blue Cross Blue Shield 1997 - 1999
Skills
Visio, Process Improvement, Enterprise Architecture, Project Management, Customer Service, Program Management, Healthcare, Outlook, Business Analysis, Project Portfolio..., Strategic Planning, Microsoft Office, SDLC, Leadership, Employee Benefits, Healthcare Information..., HIPAA, Healthcare Management, Access, Software Project..., Requirements Gathering, Integration, Requirements Analysis, IT Strategy
Education
Southern Connecticut State University 1993 — 1997
Bachelor's Degree
Maloney High School
Delta Dental of Virginia September 2005 - Present
Anthem Blue Cross Blue Shield January 1991 - June 2000
Skills
Insurance, Underwriting, Access, Excel, Health Insurance, SQL, Data Analysis, Group Benefits, Group Medical
Education
Roanoke College 1983 — 1986
BS, Mathematics
Northwestern Mutual April 2005 - Present
Anthem Blue Cross Blue Shield 1986 - 2005
First Interstate Bank 1985 - 1986
Skills
PeopleSoft, Process Improvement, Accounts Payable, Financial Reporting, Outlook, Accounting, Financials, Microsoft Word, Customer Service, General Ledger, Insurance, Business Analysis, Business Process, Business Process..., Sarbanes-Oxley Act, ERP, Integration, Financial Analysis
Education
Marquette University
Bachelor of Science (BS)
University of Wisconsin-Milwaukee
Master's degree
Anthem Blue Cross Blue Shield July 2015 - Present
Anthem 1988 - Present
WellPoint 1988 - Present
The WellPoint Companies, Inc. 1988 - Present
Skills
QMF, Endevor, Fileaid, TSO, JCL, COBOL, DB2, CICS, Mainframe, SQL, Programming, DB2/SQL, Application Design, NDM, .NET, C#, IBM Mainframe, ISPF, IBM Utilities, MVS, Problem Solving, Fault Analysis, Endeavor, Troubleshooting, Business Analysis, SDLC, Requirements Analysis
Education
Quinnipiac University 1984 — 1988
Bachelor of Science (BS), Computer Science
Quinnipiac University - School of Business 1984 — 1988
BS, Information Technology
Anthem Blue Cross Blue Shield October 2013 - Present
Anthem BCBS September 2008 - October 2013
Citigroup/ Diner Club July 2000 - January 2002
Skills
Direct Sales, Employee Benefits, Health Savings Accounts, Health Policy, Health Insurance, Insurance, Marketing Strategy, Medicare, Customer Service, Underwriting, Brokers, Disability Insurance, Managed Care, Customer Retention, Life Insurance, Small Business, Claim, Healthcare, Account Management, HIPAA
Education
Northeastern University 1985 — 1987
William A. Wirt High School 1981 — 1985
Anthem Blue Cross Blue Shield March 2006 - Present
Anthem Blue Cross and Blue Shield July 1997 - March 2006
Education
Wells College 1972 — 1976
B.A., Environmental Biology
Indiana Wesleyan University
Masters, Health Care Management
Washoe Affordable Housing Corporation November 2009 - Present
Crayhon Research Inc May 2005 - August 2009
First Health Services December 2003 - December 2004
Anthem Blue Cross Blue Shield March 1998 - October 2003
Skills
Accounting, Analysis, Auditing, Finance, Management, Internal Controls, Financial Statements, Fixed Assets, Accounts Receivable, Accounts Payable, Payroll, Compliance, Warehousing, Microsoft Office, Journal Entries, Account Reconciliation, Microsoft Word, Sage Business Works, Forecasting, Budgets, HUD Audits, Beginning/Intermediate..., Power User in Microsoft..., Manufacturing Operations, Forklift Operation
Education
Morrison University 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, 3.95
University of Nevada-Reno 1994 — 1997
Bachelor of Science, Major Finance, Minor Accounting & Economics
Well Point August 2007 - Present
WellPoint July 2007 - September 2012
Anthem Blue Cross Blue Shield July 2007 - September 2012
Express Scripts 2003 - 2006
Skills
Health Insurance, Medicare, Disease Management, Medicaid, Health Policy, Account Management, Insurance, Employee Benefits, Health Care Reform, Process Improvement, Medicare Part D, Managed Care, Pharmacy Benefit..., Strategic Planning, Pharmacy, Organizational..., PPO, CRM, Healthcare Industry, Client Presentation, Healthcare Consulting, Claim, HIPAA, Health Savings Accounts
Education
St. Ambrose University 1987 — 1991
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
UnitedHealth Group February 2009 - Present
United Healthcare June 2008 - February 2009
WellCare of CT July 2006 - June 2008
WellCare Health Plans 2006 - 2008
Anthem Blue Cross Blue Shield August 2003 - July 2006
Hudson IPA 2002 - 2004
Employee matters (Intuit) May 2000 - February 2002
TriZetto Corporation February 1998 - February 2000
Oxford Health Plans 1992 - 1998
Skills
Network Development, Healthcare, Managed Care, Health Insurance, Medicaid, Medicare, Health Policy, Healthcare Industry, Healthcare Consulting, Healthcare Information...
Education
Sacred Heart University 1992 — 1995
MBA, Health Care Administration
University of Connecticut 1987 — 1991
BS, School of Business Administration
Baymont Inn and Suites Rickenbacker July 2015 - Present
JPMORGAN Chase October 2014 - July 2015
Anthem Blue Cross Blue Shield August 2007 - December 2012
Germain Motor Company 2004 - 2006
Education
Kent State University
Business Admin
Currently open to new opportunities December 2014 - Present
LexisNexis June 1997 - November 2014
Anthem Blue Cross Blue Shield 1994 - 1997
Bell Communications Research 1978 - 1994
Education
Spring Garden College 1976 — 1978
Bachelor's Degree, Computer Science
Vera Bradley November 2010 - October 2012
Curves January 2012 - August 2012
Zumba Fitness in Los Angeles May 2010 - August 2012
Anthem Blue Cross Blue Shield January 2011 - April 2011
Vincent Villages, Inc. May 2010 - January 2011
Homemade Gourmet May 2010 - July 2010
Arbor Education and Training May 2008 - March 2010
Tower Bank 2006 - 2007
Skills
Time Management, Event Planning, Resume Writing, Community Outreach, Public Speaking, Non-profits, Fundraising, Microsoft Publisher
Education
Indiana Wesleyan University 2005 — 2008
General Studies, Marketing/Communications
Anthem Blue Cross Blue Shield 2003 - Present
Managed Care Consultants, Inc. (MCC) 1996 - 2003
Skills
Health Insurance, Managed Care, Account Management, Sales Management, Employee Benefits, Medicare, Sales, Disability Insurance, New Business Development, Customer Service, Health Savings Accounts, Self-Funded Expertise, Strategic Consulting, Customer Retention, Insurance, Healthcare Industry, HMO, Health Care Reform, Term Life Insurance, Leadership, Strategy, Brokers, Self-funded, Long-term Care, Life Insurance, Group Insurance, COBRA, Medicare Part D, Health Policy, Workers Compensation, Provider Relations, Accident, Claim, Underwriting, Network Development, Whole Life, Dentistry, Group Medical
Education
Indiana University - Kelley School of Business
University of Nevada-Las Vegas
Bachelor of Science (B.S.), Accounting and Managment Information Services
Advanced Insurance Solutions November 2004 - Present
Anthem Blue Cross Blue Shield August 1996 - November 2004
Skills
Life Insurance, Property & Casualty..., Insurance, Health Insurance, Healthcare, Medicare, Sales, Leadership, Term Life Insurance, Health Savings Accounts, Fixed Annuities, Whole Life, Universal Life, Retirement, Sales Management, Medicare Part D, Sales Presentations
Education
Niagara County Community College 1968 — 1970
Advertising Art
Cleveland Hill High School 1964 — 1968
Kaiser Permanente April 2007 - Present
Anthem Blue Cross Blue Shield January 2000 - June 2006
Skills
Health Insurance, Leadership Development, Healthcare, Strategic Planning, Employee Benefits, Strategy, Cross-functional Team..., Insurance, Management, Healthcare Information..., Employee Engagement, Sales, Managed Care
Education
Rensselaer Polytechnic Institute at Hartford 2001 — 2002
MS, Management
The University of Connecticut 1981 — 1985
BS, Business Administration
WellPoint January 2006 - Present
WellPoint January 2000 - January 2006
Anthem Blue Cross Blue Shield January 1996 - January 1999
Anthem Blue Cross Blue Shield January 1997 - January 1998
University of Cincinnati Medical Center January 1994 - January 1996
Anthem Blue Cross Blue Shield January 1991 - January 1994
Anthem Blue Cross Blue Shield January 1982 - January 1990
Skills
Sybase SQL Anywhere, Teradata, Information Analysis, SDLC, Process Improvement, Analysis, Data Warehousing, Systems Analysis, Test Planning, Testing, Data Analysis, Visio, Sybase, Project Portfolio..., MS Project, Business Analysis, Process Engineering, SQL, Mainframe, Documentation, Business Objects, RUP, Change Management, PMP, Data Modeling, DB2, Unix, Requirements Analysis, EDI, ClearQuest, Crystal Reports, ETL, Software Project..., Access, Business Process, Business Process..., Mentoring, SQL Server, Program Management, Requirements Gathering, Databases, Business Requirements
Education
The George Washington University 2006 — 2011
Master's Certificate, Project Management
University of Colorado, College of Business 2003 — 2006
Bachelor of Science, Business Administration
Mount St. Joseph University 1991 — 1995
BA of Science, Business and Information Management
Anthem Blue Cross Blue Shield December 2011 - Present
Anthem Blue Cross and Blue Shield December 2011 - Present
Anthem Blue Cross and Blue Shield January 2011 - December 2011
Anthem Blue Cross and Blue Shield December 2005 - January 2011
Sears Holdings Management Corporation August 2003 - December 2005
Skills
Health Insurance, Process Improvement, Benefits Administration, Customer Service, Insurance, Employee Benefits, Leadership, HIPAA, Healthcare, Training, Call Centers, Managed Care, Vendor Management
Education
Southern New Hampshire University 2010 — 2013
N/A, Business
Cripple Creek Communications September 2001 - Present
Eason Partners 2006 - 2012
The Martin Agency May 1995 - September 2001
Anthem Blue Cross Blue Shield 1992 - 1996
Unicorn Video Productions 1990 - 1992
Skills
Media Relations, Corporate Communications, Creative Direction, Advertising, Social Media, Public Relations, Video, Brand Management, Copywriting, Marketing Communications, Broadcast, Internal Communications, Creative Writing, Social Media Marketing, Film, Account Management, Integrated Marketing, Creative Strategy, Marketing, Screenwriting, Film Production, Press Releases, Copy Editing, Content Strategy, Strategic Communications, New Media, Digital Media, Facebook, Brand Development, Film and Video..., Event Management, Radio, Strategy, Photography, Producing, Blogging, Newsletters, Directing, Publicity, Documentaries, Nonprofits, Short Films, Commercials, Multimedia, Video Production, Writing
Education
ITMI
Certificate in Tour Management
Center for Digital Imaging Arts at Boston University
Degree in Digital Filmmaking
Virginia Commonwealth University
Post Graduate Studies, 16 mm Filmmaking and Creative Writing
Randolph-Macon College
B.A., English
Humana Inc. Manager ITDelta Dental Plan of KY1995 - 1997
Anthem Blue Cross Blue Shield 1974 - 1995
Education
Murray State University 1967 — 1971
BS, Chemistry, Physics, Math
Anthem Blue Cross Blue Shield March 2015 - Present
Royalty Cleaning August 2013 - Present
Sinclair Community College August 2011 - August 2013
SUMCO May 1996 - April 2010
Skills
Microsoft Access, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Word Processing, Administration, Customer Relations, Customer Service, Production, Public Relations, Retail, Economics, Statistics, Windows, Payroll, Merchandising, Teamwork, Inventory Management, Management, Training, Process Improvement, Marketing, Operation Management, SWOT analysis, Process Scheduler, Supervisory Skills, Leadership, Continuous Improvement, Manufacturing, Software Documentation, Outlook, Team Building, Public Speaking, Gnatt Chart, Access, Time Management, Analysis, Purchasing, Six Sigma, Kaizen, Lean Manufacturing, Team Leadership, SAP, Program Management, Budgets, Troubleshooting, Root Cause Analysis, Recruiting
Education
Sinclair Community College 2011 — 2013
Associate's Degree, Business Management/Marketing, 3.5 out of 4.0
Sinclair Community College 2011 — 2013
Associate's Degree, Associates of Applied Science/Business Management, 3.5 out of 4.0 G.P.A.
Shiloh Software Inc May 1982 - Present
HMSA February 2011 - September 2013
Wellpoint/Anthem Blue Cross Blue Shield July 2010 - November 2010
HMSA October 2007 - June 2010
CIGNA 2007 - 2007
Blue Cross Blue Shield Massachusetts July 2004 - June 2006
Teradata January 2004 - July 2004
Anthem Blue Cross Blue Shield January 2001 - October 2003
IBM June 1992 - August 1997
IBM 1994 - 1996
Skills
HIPAA, X12, ICD-10, Microsoft Office, MS Project, Mercator, Vendor Relationships, Software Project..., Disaster Recovery, IBM Mainframe, IBM PC, Usability, Usability Testing, Usability Labs, Scrum, PMO, SOA, Vendor Management, JAD, Data Privacy, EDI, Project Management, SDLC, Systems Analysis, IT Management, Integration, Outsourcing, Analysis, Program Management, Enterprise Architecture, Visio, Requirements Gathering, ERP, IT Strategy, Business Process, SharePoint, Requirements Analysis, Agile Project Management, Consulting, Business Requirements, Business Intelligence, Data Warehousing, Management Consulting, Business Analysis, Resource Management, Business Process..., Agile Methodologies, Information Technology, IT Service Management, Solution Architecture
Education
Southern Methodist University
BS, Computer Science
Anthem Blue Cross Blue Shield May 2008 - Present
Anthem May 2006 - August 2007
Skills
Sales, Leadership, Team Building, Training, Managed Care, Account Management, Health Insurance, New Business Development, Healthcare, Disability Insurance, Insurance, Life Insurance, Health Savings Accounts, Brokers, Employee Benefits, Underwriting, Benefits Administration, Term Life Insurance, Strategic Planning
Education
State University of New York College at Fredonia
Bachelor of Arts (BA), Health Service Administration
Anthem BCBS June 2003 - Present
Anthem Blue Cross Blue Shield December 1989 - June 2002
Skills
Health Insurance, Insurance, Managed Care, Pharmacy Benefit..., Benefits Administration, Employee Benefits, Call Centers, Process Improvement
Education
Ohio Dominican University
Business/History
Anthem Blue Cross Blue Shield October 1998 - Present
GranCare 1988 - 1998
Education
Keller Graduate School of Management 1989 — 1992
MBA
Marquette University 1981 — 1985
Finance, Computer Science
Anthem Blue Cross Blue Shield December 2011 - Present
Anthem Blue Cross Blue Shield August 2005 - December 2011
Blue Cross Blue Shield of Wisconsin August 2003 - August 2005
Blue Cross Blue Shield of Wisconsin March 1998 - 2005
Blue Cross Blue Shield of Wisconsin September 1996 - August 2003
Skills
Insurance, Process Improvement, PMP, Vendor Management, PMO, Business Process, Project Planning, Leadership, Project Management, Business Analysis, Program Management, SDLC, Business Process..., Operations Management, Visio, Call Centers, Project Portfolio...
Education
Project Management Institute 2007 — 2017
PMP Certification, Project Management
Marian University 2005 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General, Summa cum laude
University of Wisconsin
General
Moraine Park Technical College
Accounting
University of WI-Madison - School of BusinessNovember
Anthem Blue Cross Blue Shield November 2013 - Present
Anthem Blue Cross Blue Shield June 2012 - November 2013
SHPS April 2002 - April 2010
Skills
Disease Management, Nursing, Utilization Management, Healthcare, Healthcare Management, Acute Care, Health Education, Home Care, Managed Care, Critical Care, Hospitals, Patient Advocacy, Clinical Research, Healthcare Information..., EMR
Education
Indiana Wesleyan University 2004 — 2006
Master's of Science, Business Administration and Management, General
University of Louisville 1997 — 1999
BSN, Nursing
Anthem - Blue Cross Blue Shield August 2012 - Present
Hub Enterprises Inc June 2009 - August 2012
TheZenith Insurance Company September 2006 - February 2009
USAA June 1986 - September 2006
Skills
Fraud, Investigation, Insurance, Claim, Evidence, Property & Casualty..., Workers Compensation, Government, Enforcement, Investigative Reporting, Criminal Investigations, Physical Security, Accident, Liability, Internal Investigations, Corporate Security, Property Damage, Surveillance, Criminal Justice, Claims Management, Skip Tracing, Background Checks, Executive Protection, Subrogation, Claim Investigation, Criminal Law, Security Operations, Claims Handling, Policy, Law Enforcement, Private Investigations, Legal Liability, Medicare, Fraud Detection, Workers' Compensation..., Investigative Research, Computer Forensics, Counterterrorism, Insurance Law, Claims Resolution, Liability Analysis, Health Care Fraud, Litigation Support, Workplace Violence, Fraud Claims, Special Investigations
Education
San Antonio College
WC
Bank of America September 2001 - Present
Countrywide Home Loans 2001 - 2009
Mindflow 2000 - 2001
Anthem Blue Cross Blue Shield 1998 - 2000
SDRC 1991 - 1998
CBIS 1989 - 1991
SAMI Burke Marketing 1986 - 1989
Access 1984 - 1986
Burke Marketing Research 1983 - 1984
Skills
SDLC, IBM iSeries, DB2, Disaster Recovery, RPG, SOA, IT Strategy, Business Analysis, Websphere, IT Management, SQL, Integration, Requirements Analysis, Agile Methodologies, Visio, Software Project..., Systems Analysis, Database Design, Data Warehousing, Enterprise Architecture
Education
Franklin High School
High School, High School
Miami University
BA, Systems Analysis
University of Cincinnati College of Business
MBA, Quantative Analysis
Cape Girardeau Public School System November 2014 - Present
Cape Radiology Group January 2014 - November 2014
Wellpoint Anthem February 2007 - July 2013
Anthem Blue Cross Blue Shield January 2006 - December 2011
Anthem Blue Cross Blue Shield November 2004 - February 2007
Anthem Blue Cross Blue Shield March 2000 - November 2004
Anthem Blue Cross Blue Shield March 2000 - December 2001
American Family Insurance May 1997 - March 2000
Skills
Health Insurance, Insurance, Claim, Employee Benefits, Call Center, Customer Service, Healthcare, General Insurance, Claims Management, Brokers, Process Improvement, HIPAA, Property & Casualty..., Business Analysis, Life Insurance, Management, Call Centers
Education
Southeast Missouri State University 2012 — 2014
Health Systems Management, current
Southeast Missouri State University 1989 — 1994
Bachelor of Science (BS), Accounting and Business/Management
WilmerHale January 2013 - Present
FirstGroup America November 2010 - January 2013
FirstGroup America April 2010 - October 2010
FirstGroup America October 2009 - April 2010
FirstGroup America August 2008 - October 2009
PROTIVITI RISK CONSULTING May 2003 - July 2008
MILACRON INC January 2000 - April 2003
ANTHEM BLUE CROSS BLUE SHIELD January 1999 - January 2000
GRADISON McDONALD INVESTMENTS January 1996 - January 1999
Skills
SOX, Internal Audit, Accounting, Process Improvement, Forecasting, Budgeting, General Ledger, Financial Reporting, Excel, PeopleSoft, Account Reconciliation, Internal Controls, Sarbanes-Oxley Act, Accounts Payable, Auditing, Budgets, Payroll, Training, Microsoft Excel, Finance, Variance Analysis, Accounts Receivable, Fixed Assets, Analysis, Sarbanes-Oxley, Management, Human Resources, GAAP, Financial Statements, Financial Analysis, Financial Accounting, CPA
Education
Morehead State University 1992 — 1996
BBA, Accounting, Real Estate
Self employed - theater and music 1973 - Present
Anthem Blue Cross Blue Shield October 2009 - Present
CIGNA Healthcare 2006 - 2009
CIGNA Healthcare 2001 - 2006
CIGNA Healthcare 1999 - 2001
CIGNA Healthcare 1994 - 1999
City of Maple Heights 1991 - 1994
CIGNA Healthcare 1990 - 1991
CIGNA Healthcare 1989 - 1990
CIGNA HealthCare 1987 - 1989
Skills
Provider Relations, Health Insurance, Employee Training, Provider Network..., Creative Writing, Directing Talent, Choreography, Singing, Customer Service, Public Speaking, Microsoft Office, Event Management, Management, Process Improvement, Medicare, Leadership, Healthcare Industry, Insurance, Team Building, Training
Education
Kent State University
Bachelor of Arts, Theatre and Dance
Sines Insurance Agency May 2009 - Present
Anthem Blue Cross Blue Shield June 2006 - April 2009
Skills
Insurance, Disability Insurance, PPO, HMO, Account Management, Medicare Part D, Sales, Managed Care, Customer Service, Healthcare, Team Building, Employee Benefits, Health Savings Accounts, Medicare, Term Life Insurance
Education
University of Cincinnati 1996 — 1998
Business Administration and Management, General
Owens Community College 1998 — 2000
Business Administration and Management, General
Care Improvement Plus-XLHealth June 2011 - November 2013
CVS Caremark Corporation January 2007 - August 2010
CareSource February 2005 - December 2006
AmeriChoice January 2000 - January 2005
Health Care Excel January 1998 - January 2000
ANTHEM BLUE CROSS BLUE SHIELD January 1996 - January 1998
Skills
Pharmacy Benefit..., Managed Care, Healthcare, Employee Benefits, Hospitals, Health Policy, Insurance, Health Insurance, Physicians, Pharmacy, Medicaid, Medicare, Disease Management, Medicare Part D, HMO, Management, PPO, Claim, Healthcare Industry, HIPAA, Healthcare Management, Utilization Management, Healthcare Consulting, Credentialing, Healthcare Information..., Process Improvement, Account Management, Provider Relations, Customer Service, Team Building, Pharmaceutical Industry, Cross-functional Team..., Leadership, Training, Network Development, Physician Relations, Quality Improvement, Contract Negotiation
Education
Ivy Tech Community College 2014 — 2016
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Purdue University 1991 — 1995
BA, Health Promotion and Wellness
Universal LifeLite July 2010 - Present
Metal-Morphous, Inc. January 2001 - Present
Verisk HealthCare September 2007 - December 2009
Anthem Blue Cross Blue Shield 1981 - 2005
Education
Quinnipiac University
Kent State University September 2008 - Present
Aetna 1997 - 2005
Rogers Benefit Group 1992 - 1997
Anthem Blue Cross Blue Shield 1979 - 1992
Skills
Leadership Development, Staff Development, Career Counseling, Organizational..., Team Building, Program Management, Employee Training, Training, Coaching, Career Development, Resume Writing, Instructional Design, Nonprofits, Performance Management, Workshop Facilitation, Onboarding, Succession Planning, Talent Management, Event Planning, Six Sigma, Management, Customer Service, Fundraising, Grant Writing, Human Resources, Strategic Planning
Education
Kent State University
Bachelor Of Science In Education, Biological Sciences and Health Education
Purdue University - Krannert School of Management
Certified Health Care Consultant (CHC)
Blue Shield of CA March 2011 - Present
Anthem Blue Cross Blue Shield August 2005 - March 2011
Pacific Health Advantage March 2004 - August 2005
Blue Shield of CA January 2001 - November 2003
Pacific Health Advantage January 1993 - January 2000
Blue Cross of California February 1980 - January 1992
Skills
Marketing Strategy, New Business Development, Sales, Direct Sales, Account Management, Sales Management, CRM, Cross-functional Team..., Customer Retention, Leadership, Management, Program Management, Sales Operations, Strategy, Training, Health Insurance, Insurance
Education
Southern New Hampshire University
BA, Business Management
Anthem Blue Cross Blue Shield April 2008 - Present
Anthem March 2005 - April 2008
Skills
Insurance, Managed Care, Health Insurance, Strategic Planning, Disability Insurance
Education
Southern Connecticut State University 1987 — 1991
Bachelor's Degree, Marketing
Anthem Blue Cross Blue Shield December 2013 - Present
Bausch + Lomb 2011 - August 2013
PASS Security June 2006 - November 2011
IMPACT Strategies May 2006 - August 2010
Missouri Association of Mortgage Brokers September 2004 - June 2006
Skills
SEO, Strategic Planning, Marketing, Public Relations, Website Development, Graphic Design, Photography, Marketing Communications, Email Marketing, Social Media Marketing, Marketing Strategy, Customer Service, Small Business, Online Marketing, Trade Shows, Online Advertising, Integrated Marketing, Sales
Education
Southern Illinois University, Edwardsville 2002 — 2004
BS, Mass Communications
Southwestern Illinois College
AA, General Studies
Travelers Insurance Companies January 2007 - Present
Anthem Blue Cross Blue Shield April 2002 - January 2007
CIGNA Healthcare August 2000 - August 2001
Preferred Care October 1998 - August 2000
Preferred Care May 1993 - October 1998
Columbia Banking Federal Savings and Loan May 1990 - May 1993
Skills
Insurance, Financial Reporting, Management, Budgets, Business Process..., Forecasting, Strategy, Mergers & Acquisitions, Competitive Analysis, Accounting, Analysis, Pricing, Finance, Strategic Planning
Education
Rochester Institute of Technology 1995 — 2000
Masters of Business Administration, Management
Rochester Institute of Technology 1986 — 1990
Bachelors of Science, Accounting
Anthem, Inc. December 2014 - Present
Cigna January 2012 - December 2014
CareCentrix National Claims Center November 2010 - January 2012
CareCentrix National Claims Center November 2010 - January 2012
Hewlett-Packard/fka EDS- Lousiville, KY April 2009 - June 2010
Hewlett Packard April 2009 - June 2010
Anthem Blue Cross Blue Shield June 2008 - March 2009
Anthem Insurance- Lousiville, KY May 2008 - March 2009
Pulmonary Associates May 2008 - June 2008
Skills
Insurance, Health Insurance, Claim, Medical Coding, Databases, Customer Service, Outlook, Healthcare, Management, Leadership
Education
Jefferson Community College 2007 — 2008
Certificate, Medical Billing and Coding
Manchester Community College 1993 — 1995
Associate of Science Degree, Paralegal Studies
EKS&H October 2014 - Present
Deloitte September 2013 - October 2014
University of Denver April 2013 - August 2013
University of Denver 2011 - June 2013
University of Denver 2011 - June 2013
Fastaff Travel Nursing September 2012 - April 2013
Deloitte June 2012 - August 2012
Anthem Blue Cross Blue Shield 2007 - 2008
Blue Cross Blue Shield 2004 - 2007
Skills
Accounting, Auditing, Teaching, Microsoft Excel, Microsoft Word, PowerPoint, Management, Data Analysis, Financial Reporting, Financial Analysis, Outlook, Access, Analysis, Finance, General Ledger, Financial Statements, Research, Financial Accounting, Internal Controls
Education
University of Denver - Daniels College of Business 2010 — 2013
MAcc and BS, Accounting
Metropolitan State University of Denver 2008 — 2009
Transfer, Accounting
Littleton High School
Lehigh Valley Health Network October 2014 - January 2015
Southcoast Health System & Southcoast Hospitals Group July 2014 - September 2014
UNC Health Care December 2013 - July 2014
Yale New Haven Hospital September 2013 - December 2013
Bridgeport Hospital June 2013 - September 2013
Saint Raphael's Campus (SRC) March 2013 - June 2013
Yale New Haven Hospital August 2012 - March 2013
Yale University School of Medicine May 2011 - February 2012
LifeCare August 2007 - January 2011
Anthem Blue Cross Blue Shield February 2006 - August 2007
Skills
Epic Systems, Healthcare, Training, Ambulatory Care, EMR, CPOE, Healthcare Industry, Inpatient, Employee Training, EHR, Program Development, Cadence, Healthcare Information..., Captivate, Camtasia, Instructor-led Training, Go Live Support, Software Implementation, Outlook, PeopleSoft, Post Go Live Support, Training & Development, EMR Training, Instructional Design, Research, Epic Prelude, MyChart, Learning Management..., Lesson Planning, Team Leadership, PowerPoint, Health Promotion, Behavior Change, Epic Cadence, EpicCare Ambulatory, hospital information..., Client Relationship..., Excel, Assessment, Vendor Relations, coaching, Mentoring, Attention To Detail, Team Motivator, Ambulatory, Hospitals, Physicians, Informatics, Management, Software Documentation
Education
Quinnipiac University 1995 — 1999
BA, Gerontology Major, Psychology Minor
Wellness Council of America 2010 — 2011
Certified Well Work Place Practitioner
WellCoaches 2009 — 2010
Certified Wellness Coach
Kindred Healthcare Inc. June 2009 - Present
Kindred Healthcare 2015 - 2015
Anthem Blue Cross Blue Shield 2004 - 2009
Skills
Provider Relations, Managed Care, Medicare, Network Development, Physician Relations, Healthcare Industry, Physicians, Revenue Cycle, Healthcare Management, Medicaid, HIPAA, Healthcare Information..., Disease Management, Healthcare Consulting
Education
Malone University 1996 — 1999
Bachelor's Degree, Business Administration and Management, General
Pasco County Government January 2013 - June 2014
Pasco County Government January 2013 - September 2013
Windham Superior Court September 2011 - May 2012
Barrington Law Centers LLC April 2010 - August 2011
Umass School of Law September 2006 - February 2011
The Law Firm of Thomas Kalperis International April 2009 - May 2010
Anthem Blue Cross Blue Shield April 2002 - March 2004
Skills
Legal Writing, Editing, Westlaw, Lexis, Legal, Contract Negotiation, Domestic Relations, Small Claims, Foreclosures, Special Education, Lexis Nexus, Compliance, Banking, Hearings, Legal Research, Legal Contract Review
Education
University of Massachusetts School of Law 2006 — 2010
Juris Doctor, Law
Southern Connecticut State University 2004 — 2006
Bachelor of Science, Political Science/Pre-Law
Nichols College 2002 — 2004
Associates, General Business/ Criminal Justice Management
St. Joseph High School
Wellpoint Anthem April 2012 - Present
Anthem Blue Cross Blue Shield March 2009 - April 2012
Capital Insurance Group, LLC May 2007 - April 2008
Direct General Insurance November 2005 - April 2007
Farmers Insurance Group March 2005 - May 2005
US Auto Insurance Co June 2004 - November 2004
Nationwide Insurance January 2002 - May 2004
Western-Southern Life Insurance Co August 2001 - December 2001
American Family Insurance Co January 1999 - June 2001
Education
Ohio University-Athens 1977 — 1979
none, Business
Western Hills High School 1974 — 1977
High School diploma
Ohio University
Anthem Blue Cross Blue Shield October 1995 - Present
Skills
Project Management, Customer Service, Microsoft Office, Strategic Planning, Management, Microsoft Excel, Budgets, Team Building, Leadership, Process Improvement
Education
Metropolitan State University of Denver 1990 — 1994
Bachelor's Degree in Business Management, Business Administration and Management, General
Aetna Insurance February 2005 - Present
Anthem Blue Cross Blue Shield January 2004 - December 2004
Anthem Blue Cross Blue Shield January 2003 - December 2003
Anthem Blue Cross Blue Shield January 2000 - December 2002
Anthem Blue Cross Blue Shield September 1997 - December 1999
Anthem Blue Cross Blue Shield January 1987 - August 1997
Anthem Blue Cross Blue Shield September 1982 - December 1986
Skills
Product Management, Insurance, Process Improvement, Strategy, Vendor Management, Business Analysis, Business Process..., Program Management, Management, Cross-functional Team..., SDLC, Team Building, Leadership, Project Management, Change Management
Education
University of New Haven
Master of Business Administration (MBA), Health/Health Care Administration/Management
Southern Connecticut State University
Bachelor of Science (BS), Psychology - Minor in Sociology
Anthem Blue Cross Blue Shield November 2014 - Present
Gateway Women's Shelter March 2012 - Present
RMOMS February 2009 - October 2014
Arapahoe County Probation June 2012 - February 2013
RMOMS February 2008 - February 2009
Jefferson Hills Residental January 2001 - January 2008
Skills
Case Managment, Crisis Intervention, Mental Health Counseling, Training, Mental Health, Motivational..., Self-esteem, Group Therapy, Family Therapy
Education
University of Phoenix-Colorado Campus 2008 — 2009
Master's degree, Psychology, 3.8
University of Phoenix-Colorado Campus 2004 — 2007
Bachelor of Applied Science (BAS), Humans Services/Management, 3.8
Red Rocks Community College 1988 — 1990
Associate of Arts and Sciences (AAS), Word Processing and Psychology, 3.8
Golden High School 1972 — 1973
High School Diploma, General Studies, 4.0
Arison Insurance Services, Inc. 2009 - 2012
Anthem Blue Cross Blue Shield January 1991 - February 2009
Education
Murray State University
Lynchburg College August 2007 - Present
Main Street United Methodist Church June 2015 - Present
Centenary United Methodist Church, Lynchburg, VA September 2007 - May 2015
Main Street United Methodist Church October 1999 - August 2007
Anthem Blue Cross Blue Shield December 1998 - September 1999
Main Street United Methodist Church August 1998 - September 1999
Raleigh Court United Methodist Church June 1998 - August 1998
Main Street United Methodist Church October 1987 - May 1998
Skills
Music, Organ, Music Theory, Higher Education, College Teaching, Music Technology, Academic Advising, Choral, Choral Conducting, Musical Theatre
Education
Shenandoah University 2008 — 2016
in progress: Doctor of Musical Arts (DMA)
Shenandoah University 2003 — 2007
Master of Music (MM)
James Madison University 1982 — 1987
Bachelor of Science (BS)
Murr Productions March 1995 - Present
Murr Productions March 1995 - Present
Murr productions 1995 - 2013
Anthem Blue Cross Blue Shield February 1973 - August 2003
Skills
Manager of news..., Worked as audio visual...
Education
John Tyler Community College
Associates, English Language and Literature/Letters
Virginia Commonwealth University
Bachelor's degree, Mass Communication/Media Studies
Hearing Clinics of Virginia March 2015 - Present
Managed Healthcare Associates Inc January 2007 - Present
MHA, Inc. March 2007 - September 2013
Virginia Parent Teacher Association January 2005 - January 2006
Anthem Blue Cross Blue Shield January 2004 - January 2005
AIM Healthcare Services, Inc January 2002 - January 2004
Skills
Management, Training, Leadership, Recruiting, Sales, Analysis, Human Resources, Customer Service, Strategy, Budgets, Coaching
Education
Old Dominion University 1994 — 1998
Bachelor of Science, Business Management
Old Dominion University 1994 — 1998
Bachelor of Science (B.S.), Business Administration, Management and Operations
EarthLink Business October 2013 - December 2013
NAUDL August 2012 - May 2013
ZS Associates October 2011 - August 2012
The Indianapolis Star April 2006 - December 2010
Anthem Blue Cross Blue Shield August 2003 - August 2006
Skills
•Budget Management •..., •2010 Office..., •Exceptional Grammar..., Various Databases, People Skills, Office Management, Organizational..., Office Administration, Interviews, Outlook, Time Management, Lotus Notes, Spreadsheets, Telephone Skills, Travel Arrangements, Human Resources, PowerPoint
Education
Indiana University-Purdue University at Indianapolis 2003 — 2010
Continuing Studies, Business, Art, 3.89 GPA/Deans List
Various
Administrative Assistant and Secretarial Science, General
UnitedHealth Group May 2015 - Present
Centene Corporation February 2015 - May 2015
Anthem Blue Cross Blue Shield November 2014 - January 2015
Express Scripts January 2014 - November 2014
Life Care Centers of America July 2011 - April 2014
Nursefinders March 2011 - March 2013
St. Lukes Rehabilitation Hospital September 2011 - September 2012
Skills
Nursing, BLS, Acute Care, Healthcare Management, Hospitals, EMR, Patient Safety, Healthcare, Patient Advocacy, Healthcare Information..., Medical-Surgical, HIPAA, Patient Education, Clinical Research, Home Care
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS) Nursing, Registered Nursing/Registered Nurse
St. Louis Community College 2004 — 2008
Associate of Science (A.S.), Registered Nursing/Registered Nurse
WellPoint August 2010 - Present
Anthem Blue Cross Blue Shield June 1999 - Present
Skills
Business Analysis, Insurance
Education
Miami University 1995 — 1999
Bachelor's Degree, Accounting and IT
McDonald's October 2006 - Present
Anthem Blue Cross Blue Shield September 2005 - October 2006
Maine Medical Center September 2004 - September 2006
McKesson Atlantic Healthcare 2002 - 2004
Pizza Hut November 2000 - 2002
McDonald's February 1999 - January 2001
Skills
Customer Service, Time Management, Inventory Management, Restaurants, Microsoft Word, Teamwork, Team Leadership, Customer Satisfaction, Inventory Control, Food, Management, Telephone Skills, Hospitality, Strategic Planning
Education
Southern Maine Community College
Business Administration
South Portland High School
Diploma, Honors
McDonalds October 2006 - Present
Anthem Blue Cross Blue Shield September 2005 - October 2006
Maine Medical Center August 2003 - September 2005
McKesson August 2002 - August 2003
Pizza Hut August 2000 - August 2002
McDonalds January 1999 - February 2001
Education
South Portland High School
Southern Maine Community College