Best Western International
Industry: Hotel company
DescriptionBest Western International, Inc., operator of the Best Western Hotels & Resorts brand, operates over 4,100 hotels and motels worldwide. The chain, with its corporate headquarters in Phoenix, Arizona, operates more than 2,000 hotels in North America. The brand was founded by M.K. Guertin in 1946. Reservations: 0800 393130 Headquarters: Phoenix, Arizona, United States CEO: David Kong (2004–) Number of employees: 1,254 (2012) Subsidiaries: Sweden hotels, SureStay Hotels, Type of business: Cooperative
Best Western International List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Best Western International. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Best Western International Salaries. You can even request information on how much does Best Western International pay if you want to. Learn about salaries, pros and cons of working for Best Western International directly from the past employees.
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1,570 Best Western International employees in database. Find out everything there's to know about Best Western International employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Best Western International Employees
Sysco December 2012 - Present
PFSweb March 2011 - March 2012
Clarion Collection Hotel Walthall November 2008 - February 2011
Best Western International December 2007 - December 2008
Skills
Food Industry, Food, HACCP, Sales, Billing Process, Management, Job Scheduling, Customer Retention, Data Entry, Team Leadership, Invoicing, Marketing, Call Centers, Troubleshooting, Customer Service
Education
Texas Southern University 2009 — 2014
Criminal Justice and Corrections
Texas Southern University
Administration of Justice
Walmart 2011 - 2012
Best Western International May 2009 - January 2011
Skills
Customer Service, Customer Retention, Clerical Skills, Accounts Payable, Loss Prevention
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2004 — 2010
Bachelor of Science (BS), Marketing
Riskonnect, Inc. January 2015 - Present
Riskonnect, Inc. January 2013 - Present
Best Western International March 2012 - January 2013
Marubeni Corporation July 2008 - July 2010
Hub Group August 2000 - May 2004
Skills
HTML, Java, SQL, Real Estate Development, Project Management, Microsoft Office, Analysis, Mortgage Lending, SaaS, SDLC, Logistics, Cloud Computing, Management, Salesforce.com, Product Development, Product Management, PaaS, Business Process..., Net App, Salesfor, IS Project Management, IS Analysis and Design, IS Leadership, Commercial Real Estate..., Property Valuation, Railway Systems, Logistics Management, Mortgage Finance, Commercial Real Estate...
Education
The University of Georgia 2011 — 2012
Bachelor of Business Administration (B.B.A.), Management Information Systems, General, 3.66
The University of Georgia 2005 — 2007
Bachelor of Business Administration (B.B.A.), Real Estate, 2.7
Planned Parenthood of the Rocky Mountains August 2014 - Present
University of Colorado Colorado Springs January 2013 - December 2014
AspenPointe March 2014 - June 2014
University of Colorado at Colorado Springs April 2012 - March 2014
LiveWell Colorado Springs September 2010 - May 2012
University of Colorado at Colorado Springs August 2010 - May 2011
Baby Boot Camp October 2006 - October 2009
Best Western International April 2002 - April 2003
Skills
Volunteer Management, Event Planning, Marketing, Nonprofits, Grant Writing, Press Releases, Program Management, Public Speaking, Fundraising, Leadership, Email Marketing, Training, Leadership Development
Education
University of Colorado at Colorado Springs 2010 — 2011
Master of Science, Health Promotion
The University of New Mexico 1996 — 2000
Bachelor of Arts, Journalism and Mass Communications
Miller Electric Mfg. Co. September 2008 - Present
Wal-Mart Stores, Inc. September 2007 - September 2008
Kimberly-Clark Worldwide, Inc. June 2002 - September 2007
Bader Rutter & Associates February 1998 - June 2002
National Insurance Services December 1993 - February 1998
Waukesha Freeman/Cover Story Magazine March 1992 - November 1993
Best Western International 1988 - 1991
Skills
Integrated Marketing, Brand Management, Marketing Strategy, Marketing Communications, Advertising, Cross-functional Team..., Marketing, Management, Direct Marketing, Leadership, Shopper Marketing, Digital Marketing, Strategic Planning, Project Management, Direct Mail, Merchandising, Marketing Management, Online Advertising, Social Media, International Marketing, Strategic Communications, Strategic Thinking, Event Planning, Team Leadership, Retail Marketing, Channel Partners, Online Communications, Website Promotion, Radio Advertising, In-store Marketing, Strategic Leadership, Channel Program..., Multi-channel Retail, Inspiring People, Strategy, Retail Design, Channel Strategy, Direct Response..., Creative Merchandising, Cross Merchandising, NASCAR, Social Marketing, Distributors, Mass Communication, Motivation, FMCG, Inspiring Teams, Market Research, Marketing Research, Trade Shows
Education
St. Ambrose University 1987 — 1991
BA, Mass Communications - Advertising/PR
Nammo Talley, Inc. August 2013 - Present
General Dynamics Information Technology, GDIT February 2011 - August 2013
Vangent, Inc June 2008 - February 2011
Vangent, Inc. September 2005 - June 2008
Best Western International February 2002 - September 2005
Best Western International April 1997 - February 2002
Best Western International April 1989 - April 1997
Big Cheese Pizza 1986 - 1989
KADS / KECO Radio 1980 - 1986
Skills
Performance Management, Employee Relations, Recruiting, HRIS, Talent Management, Onboarding, Employment Law, Talent Acquisition, Deferred Compensation, Workforce Planning, Human Resources, Personnel Management, Employee Benefits, Hiring, Training, Organizational..., Staff Development, Call Centers, HR Consulting, Outsourcing, New Hire Orientations, Benefits Administration, Job Descriptions, Conflict Resolution, Leadership, Organizational Design, Applicant Tracking..., Policy, College Recruiting, FMLA, Management, Employee Engagement, Succession Planning, HR Policies, Labor Relations, Interviews, Employee Handbooks, Temporary Placement, Employee Training, Internet Recruiting, PeopleSoft, Benefits Negotiation, Technical Recruiting, Legal Compliance, Compensation & Benefit, Screening, Employee Recognition, Job Fairs, Career Development, Taleo
Education
Ashworth College
Associates Degree
HRCI - Human Resources Certification Institute 2003 — 2004
PHR Certification
Wichita State University
Certificate
The George Washington University
Certificate
Webster University - SHRM Learning System
Five Below May 2015 - Present
WSIU February 2013 - Present
Community dateline February 2013 - December 2013
Best Western International April 2012 - January 2013
Skills
Voice Over, Camera Operating, Customer Service, Restaurants, News Writing, News Anchoring, News Research, Interviewing Skills, Copywriting, Video Editing, Social Media, Photoshop, Video Production
Education
Southern Illinois University, Carbondale 2012 — 2014
BA RadioTelevision and Digital media, minor Journalism specialization Advertising
John A Logan college 2009 — 2012
General Associates & Associates in Arts, General
The Woodlands Area Chamber of Commerce August 2014 - Present
San Jacinto River Authority - The Woodlands Division December 2013 - August 2014
The Club at Carlton Woods 2008 - 2011
Conroe Independent School District 2005 - 2008
Best Western International 2001 - 2003
Holiday Inn Houston - InterContinental Airport 1997 - 2000
Skills
Customer Service, Event Planning, Sales, Hospitality Industry, Spanish-English, Microsoft Office, Hotel Booking, Club Operations, Member Relations, Customer Satisfaction, Membership Development, TABC Certified, Social Media Marketing, Concierge Services, Reservations, Administrative Support, Public Relations, Social Networking, Inventory Management, Marketing Communications, Microsoft Excel
Education
System One Travel Academy
Tourism and Travel Service Management, Travel/Airline/Hotel/Resort
The University of Texas Rio Grande Valley
The Hartford January 2014 - Present
GoRenter.com October 2013 - January 2014
Mr. Mac Men's Clothier January 2013 - August 2013
BYU August 2008 - August 2013
Best Western International May 2011 - August 2011
Montecito April 2011 - August 2011
City of Peoria, Arizona May 2007 - August 2009
Southern Utah University January 2007 - May 2008
Enhanced Physical Therapy May 2007 - June 2007
DSW February 2006 - August 2006
Skills
Library, Library Instruction, Research, Public Speaking, Community Outreach, Microsoft Office, Scholarly Research, Interlibrary Loan, Sewing, Event Planning, PowerPoint, Time Management, Microsoft Word, Social Media, Outlook, Microsoft Excel, Critical Thinking
Education
Brigham Young University 2008 — 2013
Bachelor's degree, Clothing Construction & Business
Southern Utah University 2006 — 2008
Associate of Arts (A.A.), General Studies
Blue Cherry Photography 2012 - Present
Integrity Dental October 2010 - September 2014
Best Western International December 2008 - December 2010
Skills
Digital photography, Photography, Social Media, Editing, Creative Writing, Mac, Social Networking, OS X, Image Editing, Blogging, Event Photography, Wedding Photography, Portrait Photography, Travel Photography, Facebook, Creative Direction, Lightroom, Babies, Digital Photography
Education
Thomas Edison State College 2010 — 2010
Bachelor of Arts (BA), Humanities
Institute of Photographic Studies 2010 — 2010
Colonial Savings September 2014 - Present
Nationstar Mortgage September 2012 - September 2014
BBVA Compass August 2011 - August 2012
Client Services Incorporated January 2009 - July 2011
Al Baraka Bank (Pakistan) Limited (EGIBL) April 2006 - December 2008
Adecco Group May 2005 - March 2006
First Bank April 2004 - May 2005
Best Western International March 2003 - April 2004
Skills
Compliance, Market Analysis, Business Analysis, Relationship Management, Building Relationships, Branch Banking, Retail Banking, Collections, Loans, Mortgage Lending, Product Development, Microsoft Office, Sales, Customer Retention, Customer Acquisition, Customer Service, Data Analysis, Business Process..., Forecasting, Foreign Languages, Electrical Engineering, Business Process, Visio, Legal Documents, Project Management, Team Leadership, Teamwork, Team Building, Team Management, Coaching, Goal Oriented, Sales Growth, Outlook, Credit Cards, Retail Sales, PowerPoint, Strategic Planning, Banking, Management, Risk Management, Credit, Business Development, Credit Risk, Portfolio Management, Financial Reporting, Microsoft Excel, Finance, Financial Services, Credit Analysis, Financial Analysis
Education
University of Phoenix 2014 — 2015
Certification, Project Management
University of Phoenix-Dallas Campus 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.5 GPA
Sir Syed University of Engineering and Technology 1999 — 2002
Bachelor's degree, Electronics Engineering
TSA September 2008 - Present
Walter E Nelson June 2007 - November 2007
Best Western International April 2006 - May 2007
Skills
Emergency Management, Government, Policy, Physical Security, Enforcement, Security Operations, Law Enforcement, First Aid, Microsoft Word
Education
Skagit Valley College 2002 — 2006
Burlington Edison High School 1999 — 2003
High School Diploma
Kraft Kennedy August 2013 - Present
EverBank September 2006 - July 2013
Suffolk Federal Credit Union November 2004 - April 2007
Liberty Travel May 2002 - October 2003
Best Western International June 2000 - May 2002
Skills
Tourism, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Outlook, Strategic Planning, PowerPoint, Hotels, Advertising
Education
Suffolk County Community College 2004 — 2004
Hunter College 2003 — 2003
Humanitas College 1993 — 1997
Bachelor's degree, Social Assistance, Pathology and Child Psychology
Church of Christ December 2014 - Present
Boston Hotel Buckminster November 2013 - June 2014
L&M Hotel Management September 2007 - November 2013
Best Western International August 2012 - October 2013
Hostelling International February 2012 - September 2012
Skills
Web Design, Website Development, Construction Management, Food & Beverage, Management Consulting, Key Account Management, P&L Management, Hotel Management, Hotels, Restructuring, Resorts, Hospitality Management, Budgets, Management, Hospitality Industry, Hospitality, Revenue Analysis, Restaurants, Team Building, Training, Income Statement, Hiring, Customer Satisfaction, Property Management..., Strategic Planning, Front Office, Rooms Division, Yield Management, Pre-opening, Opening Hotels, Tourism, Micros, Guest Service Management, Catering, Restaurant Management, Lodging, Food, Banquets, OnQ, Pre-opening experience, Fine Dining, Hotel Booking, Convention Services, Menu Development, Culinary Skills, Opera, Revenue Forecasting, Food Service, Cost Control, Leisure
Education
The College of Saint Rose 1994 — 1996
Art Education, Art Education
Suny Adirondack 1992 — 1994
AAS, business
Texarkana Regional Arts & Humanities Council March 2015 - Present
Twin City Auto, LLC January 2014 - Present
Carter Adams Hardwood Floors June 2013 - Present
Cattleman's Steakhouse, Inc. January 2012 - Present
Pleasant Grove High School August 2010 - May 2011
Best Western International August 2005 - December 2009
Cal Williams Motor Comany July 2002 - October 2003
Pineapple Beach Resorts April 1999 - July 2002
Red River Auto Auction, Inc. October 1990 - May 1999
Skills
Supervisory Skills, Training, Critical Thinking, Leadership, Data Analysis, Payroll, Payroll Taxes, Multi-State Sales Tax, Accounts Payable, Accounts Receivable, General Ledger, Internal Audit, Microsoft Office 2007, QuickBooks, Secondary Education, History, American History, European History, Asian Studies, American Civil War, Genealogy, Elementary Education, Social Studies, Early Childhood..., Bank Reconciliation
Education
Texas A&M University-Texarkana 2009 — 2011
Texas Teacher Certification, Secondary Education, History & Social Studies
Southern Arkansas University 1980 — 1984
Bachelor of Business Administration (BBA), Computer Science
Magnolia High School 1978 — 1980
Best Western International October 2014 - Present
Pita Pit USA May 2014 - January 2015
Best Western International April 2012 - October 2012
Subway April 2009 - February 2012
Quadrus Inc 2007 - 2008
Skills
Restaurant Management, Customer Service, Cooking, Time Management, Restaurants, Data Entry, Microsoft Office, Cashiering, PowerPoint, Microsoft Word, Event Planning, Food Preparation, Inventory Management, Microsoft Excel, Public Speaking, Music, Singing, Food Service, Cash Register, Facebook, Sales, Hospitality Industry, Telephone Skills, Customer Satisfaction, Hospitality
Education
Southern Oregon University 2006 — 2007
n/a, Music Education
Scott's Food Store AssociateBank of AmericaJune 2011 - August 2014
Best Western International May 2010 - January 2014
Education
York Technical College 2011 — 2015
Associate's Degree, Environmental Science
Tribhuvan Vishwavidalaya 1998 — 2000
Bachelor's Degree, Geological and Earth Sciences/Geosciences
Tribhuvan Vishwavidalaya 1996 — 1998
Intermediate in Science, Biology/Biological Sciences, General
Scott Credit Union February 2015 - Present
Best Western International April 2014 - Present
Education
Sweet Briar College 2006 — 2010
BA
Xceligent September 2011 - Present
State Fair Community College July 2010 - July 2012
Best Western International June 2010 - September 2011
Skills
Success Driven, Dedicated Professional, Outlook Express, Highly detail oriented, Microsoft Office, SugarCRM, CDX, CRM, Delivering Exceptional..., Work Ethic, Team Building, Microsoft Excel, Strategic Planning, Leadership, Data Analysis, Competitive Analysis, Analysis, Customer Service, Market Research, Project Management, Real Estate, Market Analysis, Location Intelligence, Time Management, Commercial Real Estate, Microsoft Word, Team Leadership, Multi Tasking, Marketing Communications, Analytics, Customer Satisfaction, Teamwork, Training, MIMO
Education
State Fair Community College 2009 — 2013
Psychology
Smith Cotton High School 2005 — 2008
Best Western International June 2013 - August 2013
Trader Joe's 2011 - 2013
Whole Foods Market May 2011 - August 2011
The American Sector 2009 - 2010
Skills
Customer Service, Critical Thinking, Public Speaking, Presentations, Communication, Microsoft Office, Microsoft Word, Microsoft Excel, Organization, Food Service, Retail, Cooperation, Writing, Creative Writing, Speech Writing, Cocktails, Bartending, Event Planning, Event Management, Catering, Craft Beer, Teamwork
Education
St. John's College (NM) 2010 — 2014
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
North Allegheny Senior High 2005 — 2009
High School Diploma
Courtney Olsen - Social Media, Marketing, & Events April 2014 - Present
Freelance October 2008 - Present
Best Western International February 2013 - December 2013
Best Western International January 2012 - December 2013
GoDaddy.com February 2011 - September 2011
GoDaddy.com November 2009 - February 2011
InHouse Assist April 2009 - September 2009
Banana Republic June 2008 - August 2009
CSTV January 2008 - March 2008
Fox News Channel May 2007 - July 2007
Skills
Social Media, Wordpress, SEO, Facebook, Promotions, Employee Training, Digital Marketing, WordPress, Account Management, Advertising, Web Content, Sales, Adobe Creative Suite, Event Planning, Email Marketing, Social Media Marketing, Marketing Strategy, Time Management, Online Advertising
Education
The University of Kansas 2004 — 2008
BA, Humanities: Communications and English
Xavier 2000 — 2004
Pole To Win International March 2014 - Present
Pole To Win International July 2013 - March 2014
Best Western International June 2013 - June 2013
Inter-Cooperative Council September 2012 - September 2012
Dr. Hollenberg Dentistry for Children and Teens May 2011 - August 2011
Skills
Time Management, Quality Assurance, Video Games, Testing, Public Speaking
Education
The University of Texas at Austin 2010 — 2014
Sociology, English
Nine West Holdings, Inc. November 2011 - Present
Children's Medical Center April 2008 - May 2011
Best Western International August 2007 - April 2008
Skills
General Management, Operational Planning, Inventory Management, Business Development, Operations..., Customer Satisfaction, Client Relations Skills, Merchandising, Process Improvement, Loss Prevention, Quality Assurance, Compliance, Team Building, New Store Openings, Recruiting
Education
Texas A&M University 2002 — 2007
Bachelor of Science (B.S.), Psychology
Jan-Pro Cleaning Systems April 2010 - Present
Jan-Pro Cleaning Systems April 2007 - April 2010
Olean Teachers Postal Federal Credit Union February 2007 - April 2007
Best Western International June 2006 - February 2007
GrossKlein & Co. May 2005 - August 2005
Skills
QuickBooks, Microsoft Office, Accounts Payable, Accounts Receivable, Bank Reconciliation, General Ledger, Teller Operations, Hospitality, Customer Service, Invoicing, Administration
Education
Strayer University-North Carolina 2012 — 2013
Accounting
University of Phoenix - Charlotte 2008 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.86
SUNY Brockport 2002 — 2006
Bachelor of Science (B.S.), International Business
Best Western International February 2014 - December 2014
Macon County Department of Human Resources January 2013 - May 2013
Creek Casino Wetumpka February 2012 - June 2012
Kellogg Conference Center & Hotel February 2010 - January 2012
Surfside Water Park May 2011 - September 2011
Walt Disney World August 2006 - January 2007
Skills
Skilled in audio and..., Specialist in computer..., Knowledgeable in..., Photo editing, Proficient in using..., Database Searching, Software Installation, Computer upgrades, Customer Service, Hotels, PowerPoint, Leadership, Editing, Image Editing, Training, Access, Event Planning, Marketing
Education
Tuskegee University 2009 — 2014
Bachelor of Science (B.S.), Hospitality Management, Junior
Booker T. Washington High School 2002 — 2006
Advanced Diploma, College Prep
PrimeTime Sports January 2014 - Present
Oldham Goodwin Group, LLC April 2010 - Present
Oldham Goodwin Group, LLC January 2013 - May 2013
Best Western International January 2013 - May 2013
Texas A&M University August 2011 - May 2012
The Chapin School December 2011 - January 2012
The Chapin School June 2011 - August 2011
Skills
Childcare, Communication, Recreation, Coordinating Events, Microsoft Office, Delphi, MSI-WinPM, Tourism, Interpersonal..., Sports, Microsoft Excel, Time Management, Sales, Invoicing, Hospitality, Management, Teamwork, Event Planning, Customer Satisfaction, Training, Outlook, PowerPoint, Event Management
Education
Texas A&M University 2008 — 2013
Bachelor's degree, Recreation, Parks, and Tourism Sciences
Belton High School 2004 — 2008
TJMaxx June 2009 - Present
TJ Maxx June 2009 - Present
Best Western International August 2013 - December 2013
Auntie Anne's, Inc. June 2005 - January 2007
Skills
Front Office, Hotels, Hotel Booking, Micros, Hospitality, Hospitality Industry, Rooms Division, Resorts, Pre-opening, Tourism, Food & Beverage, Concierge Services, Opera, Yield Management, Restaurants, Retail, Customer Service, Data Entry, Academic Tutoring, Writing, Team Leadership, Higher Education, English language skills, Academic Writing
Education
State University of New York College at Plattsburgh 2006 — 2011
Bachelor of Arts (BA), English Language and Literature, General
Beekmantown Central School 2002 — 2006
general education
Vanguard June 2013 - Present
Cordasco Financial Network, LLC. December 2012 - June 2013
Temple University January 2013 - May 2013
Romney for President September 2012 - November 2012
Best Western International August 2009 - December 2009
US Navy July 2004 - July 2007
US Navy June 2002 - July 2004
Skills
PowerPoint, Access, Outlook, SAP, Word, Wordpress, Excel, ACT!, Morningstar, Financial Advisory, Mutual Funds, Leadership, Teamwork, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Temple University 2012 — 2013
Bachelor of Business Administration, Business Management
Best Western International November 2011 - February 2012
Robert E Maurer M.D. July 2009 - November 2009
Rodeway Inn October 2008 - March 2009
Rodeway Inn September 2006 - October 2008
Skills
Customer Satisfaction, Computers, Front Office, Answering Phones, Team Leadership, Punctuation, Positive Team Player, Medical Records, Exceptional Listener
Education
INSTITUTE OF TECHNOLOGY 2012 — 2013
Truckee Meadows Community College 2005 — 2006
Recieved GED, GED
C.O. Bastian High School
3.84
Best Western International August 2006 - Present
Best Western International September 2005 - August 2006
Intrasight (now ClickSquared) September 2004 - August 2005
Best Western International April 2003 - August 2004
Best Western International June 2001 - April 2003
Targetbase 1998 - 2000
RAPP 1996 - 1998
Skills
Direct Marketing, Database Marketing, Loyalty Programs, Email Marketing, Marketing, Data Analysis, Digital Marketing, Revenue Analysis, Marketing Strategy, Mobile Marketing, Account Management, Variable Data Printing, Marketing Operations, Target Marketing, Department Budgeting, DMA Certified Marketing..., Marketing Communications, CRM, Strategy, Strategic Partnerships, Departme, Management, Direct Mail, Analytics, Segmentation, E-commerce, Multi-channel Marketing, Integrated Marketing, Sales Operations, Sales, Online Marketing, Leadership, Customer Acquisition, Strategic Planning, Lead Generation, Market Planning, Loyalty Marketing, Customer Retention, Budgets
Education
The University of Texas at Austin
Bachelor of Science (B.S.), Advertising
Construcción Pesada, S.A. June 2011 - August 2011
Arquiconstrusa, S.A. June 2010 - August 2010
Best Western International May 2008 - August 2008
Skills
Microsoft Office, Microsoft Excel, microsoft expression, Java, Eclipse, HTML, XML, WiX, PHP
Education
Suffolk University 2008 — 2012
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Universidad Iberoamericana Santo Domingo
Business Administration Sept
Carol Morgan School
Davidson Hotels & Resorts May 2015 - Present
Currently Self Employed July 2013 - Present
Davidson Hotels & Resorts November 2011 - May 2015
Marriott International July 2008 - October 2011
Best Western International 2005 - 2007
Skills
Hospitality, Hospitality Industry, Operations Management, Revenue Analysis, Client Billing, Chargebacks, Microsoft Office, Teamwork, Account Reconciliation, Resolving Conflicts, Hotels, Invoicing, Accounts Receivable, Guest Service Management, Property Management..., Front Office, Food, Tourism, Lodging, Accounting, Micros, Hospitality Management
Education
Virginia College-Baton Rouge 2011 — 2013
Cosmetology/Cosmetologist, General
University of New Orleans 2007 — 2011
Bachelor of Science (B.S.), Hotel, Restaurant, and Tourism Administration
Southern University and Agricultural and Mechanical College at Baton Rouge 2005 — 2006
The Andrew Hotel December 2014 - Present
Viana Hotel & Spa December 2013 - December 2014
Best Western International May 2013 - August 2013
Town of Hempstead May 2009 - 2013
Skills
Front Office, Customer Service, Microsoft Office, Microsoft Excel, Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Property Management..., Concierge Services, Rooms Division, Food & Beverage, Microsoft Word, PowerPoint
Education
SUNY Plattsburgh 2009 — 2013
Bachelor of Applied Science (BASc), Hotel, Motel, and Restaurant Management
Young Williams PC May 2015 - Present
Schlitterbahn Waterparks April 2013 - Present
Fairfield Inn & Suites by Marriott September 2014 - February 2015
Whataburger May 2011 - August 2012
Best Western International June 2010 - August 2010
Skills
Customer Service, Time Management, ADP Payroll, Hospitality Industry, Hotels, Management, Telephone Skills, Recruiting, Employee Relations, Food Service, Human Resources, Hiring, Hospitality, Social Networking, Job Scheduling, Retail, Sales, Social Media, Social Media Marketing, Interviewing Skills
Education
Texas State University-San Marcos 2010 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General, Graduate
Columbus High School 2006 — 2010
Distinguished Diploma, General Studies
Woodland Manor Nursing Home July 2015 - Present
Self Employed November 2013 - Present
Cass County Medical Care Facility July 2014 - April 2015
Southwestern Michigan College May 2011 - September 2013
Rexam PLC May 1994 - October 2010
Michigan National Bank December 1988 - November 1993
Dresser Law Office, PC August 1987 - January 1988
Best Western International November 1984 - October 1986
Skills
Access, Outlook, Process Improvement, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Windows, Healthcare, Medical Terminology, Training, Microsoft Power Point, Data Entry, PowerPoint, Customer Satisfaction
Education
Southwestern Michigan College 2011 — 2013
Associate's of Applied Science Degree in Health Information Management - A.A.S., Health Information/Medical Records Technology/Technician, GPA 3.65
Best Western International November 2011 - Present
Canadian College October 2011 - Present
"The English Club" August 2007 - September 2011
2011Educational company "The English Club August 2007 - September 2011
Courtyard by Marriott May 2007 - September 2007
Westin May 2007 - September 2007
Hampton Inn May 2006 - September 2006
Bob Evans" restaurant May 2006 - September 2006
Skills
Customer Service, Hard Worker, Word, Microsoft Office, Excel, Problem Solving
Education
Canadian College 2011 — 2013
Hospitality Management Diploma Coop
South Ural State University 2002 — 2007
Interpreter of English Language Diploma2003, 2005
Южно-Уральский Государственный Университет (ЮУрГУ) / South Ural State University (SUSU) 2002 — 2007
Bachelor, Tourizm and Hospitality Business
Best Western International February 2015 - Present
Friendly's Ice Cream, LLC November 2012 - Present
Altamont Vineyard & Winery May 2012 - Present
The Culinary Institute of America October 2010 - July 2012
Jacks Oyster House October 2009 - March 2010
VanWinkles Restaurant November 2006 - February 2009
Skills
Pos Software, Computer Literate, Culinary, Online Marketing, Menu Development, Restaurants, Fine Dining, Cooking, Food & Beverage, Hospitality, Food, Restaurant Management, Food Safety, Customer Service
Education
Culinary Institute of America 2009 — 2012
Bachelor of Professional Studies; Associate, Culinary Arts Management; Occupational Studies, Culinary Arts
The Culinary Institute of America 2009 — 2012
Associate; AOS; into Bachelor of Professional Studies, Occupational Studies; Culinary Arts Management
Capital Region Career and Technical Center 2006 — 2008
Certificate in Culinary Arts, Hospitality and Culinary Technology 2006
Middleburgh Central High School 2004 — 2008
Regents Diploma
UnitedHealth Group November 2012 - April 2013
Hewlett Packard November 2011 - November 2012
Vangent, Inc. November 2005 - November 2010
Best Western International November 2001 - November 2005
US Navy November 1997 - November 2001
Skills
Customer Satisfaction, Customer Service, Technical Support, Call Centers, PowerPoint, Community Outreach, Management, Start-ups, Microsoft Excel, Microsoft Office, Public Speaking, Social Media, Time Management, Team Building
Education
The University of Kansas 2005 — 2008
BGS, Communication Studies, Anthropology
Alliance Health Networks October 2010 - Present
Consulting for Gerhson Lehman Group January 2000 - Present
Best Western International December 2010 - June 2011
The Chhatrala Group, San Diego California September 2010 - December 2010
Woodbury Corporation/Hilton Garden Inn Sandy March 2009 - August 2010
The North Central Group October 2007 - November 2008
Shilo Inn Hospitality January 2006 - July 2007
Skills
Hospitality Management, Hospitality, Hospitality Industry, Customer Service, Hotels, Hotel Management, Management, Training, Resorts, Customer Satisfaction, Budgets, Yield Management, Revenue Analysis, Leadership, Team Building, Tourism, Event Management, Pre-opening, Marketing Strategy, Front Office, Marketing, Sales, Sales Management, Rooms Division, Property Management..., Event Planning, Coaching, Food, Restaurants, Strategic Planning, Catering, Banquets, Contract Negotiation, Hiring, Meeting Planning, Negotiation, Time Management, Restaurant Management, Forecasting, Hotel Booking, MICROS, Opening Hotels, Microsoft Office, Recruiting, Public Relations, Trade Shows, Human Resources, Account Management, Menu Development
Education
University of Nevada-Las Vegas 1988 — 1993
BS
Mountainwest Business College 1985 — 1986
AA
Southern Utah University 1984 — 1985
1 year
Mountain View High School 1980 — 1983
Diploma
Keller Williams Realty May 2008 - Present
Seller's Choice Realty, Greenville SC May 2006 - May 2008
Best Western International 1986 - 1998
Skills
Residential Homes, Professional Services..., Client Commitment, Organizational..., Negotiation, Client, Credit Repair, Financial Analysis, First Time Home Buyers, Reconstruction, Custom Remodeling, Client Counseling, Client Liaison, New Home Sales, Single Family Homes, Home Inspections, Residential Roofing, Residential Communities, Short Sales, Real Estate, Sellers, Buyer Representation, New Homes, Buyers, Professional Services, Property, Investment Properties, Referrals, Debt Settlement, Foreclosures, Selling, Relocation, Real Estate Transactions, Relocation Buyers, REO, Condos, Listings, HUD, Move Up Buyers, Sales, Marketing, Investors
Education
State University of New York at New Paltz 1982 — 1986
B.A.
YBM Education Inc. March 2015 - Present
Sogang University January 2014 - February 2015
Whistler Blackcomb August 2011 - January 2014
MindField Group September 2013 - December 2013
BC Lung Association February 2011 - June 2011
Best Western International 2007 - 2008
Skills
Tourism, Hotels, Hospitality, Leisure, Travel Management, Hotel Booking, Travel Planning, Trade Shows, Communication, Media Studies, Event Planning, Business Travel, Recruiting, Interviewing Skills, Talent Acquisition, Behavioral Interviewing, Salesforce.com, Sourcing, Screening, Training, HireDesk, Applicant Tracking..., Time Management, Microsoft Office, Teamwork, Customer Service, Social Media, Event Management
Education
Simon Fraser University 2009 — 2013
Bachelor of Arts (B.A.), Communication and Media Studies
Université Laval / Laval University 2008 — 2009
Français langue étrangère, French Studies
AGS March 2013 - Present
Best Western International January 2011 - October 2012
Skills
Water, Environmental..., Water Quality, GIS, Project Management, Water Supply, Environmental..., Environmental Awareness, Contract Management, Project Planning, English, Hydraulics, Wastewater Treatment, Research, Civil Engineering, Water Management, Microsoft Office, Water Treatment, Business Strategy, Engineering
Education
Trident Technical College 2011 — 2013
In Progress, Medical Insurance Specialist/Medical Biller
Garret Academy of Technology
High School Diploma, Cosmetology, Barber/Styling
Sheraton Parkway Toronto North October 2012 - Present
Best Western International October 2012 - Present
Sheraton Parkway Toronto North July 2012 - October 2012
Sheraton Parkway Toronto North October 2009 - January 2010
Alexander Mackenzie High School October 2009 - October 2009
The Hearing Foundation of Canada November 2008 - May 2009
Skills
Culinary Skills, Cooking, Teamwork, Pastry, Food, Hospitality Management, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Micros, Microsoft Excel, Opera, Hospitality, Hotels, MICROS
Education
Seneca College of Applied Arts and Technology 2010 — 2012
Hospitality Management - Hotel and Restaurant
Dolores Doré Eccles Center for Early Care & Education January 2013 - Present
Best Western International May 2012 - February 2013
Papa Murphy's International August 2010 - May 2012
Snow College August 2009 - May 2010
Snow College August 2008 - May 2009
Skills
Outgoing, Hard Worker, Customer Satisfaction, Customer Service, Time Management
Education
Utah State University 2010 — 2013
BS, Family Community Services
Snow College 2008 — 2010
Associates of Science, General Studies
Hines December 2013 - Present
Signature Associates - Cushman & Wakefield September 2005 - December 2013
Holiday Inn Express October 2003 - September 2005
Holiday Inn June 2001 - September 2003
Marcus Hotels & Resorts March 1999 - June 2001
Best Western International June 1998 - March 1999
Red Roof Inn 1995 - 1998
Skills
Contract Management, Disposition, Property Management, Lease Administration, Leases, Real Estate, Sellers, Facilities Management, Relocation, Property Managers, Real Estate Development, Landlords, Location Intelligence, Asset Management, Customer Service, Sales Management, Contract Negotiation, Sales, Marketing, Strategic Planning, Shopping Centers, Commercial Real Estate, Tenant, REO, Yardi, Tenant Retention, Yardi Property..., CAM Reconciliation, Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Tenant Representation, Yardi Voyager, Property, Real Estate Economics, Real Estate License
Education
The Ohio State University 1995 — 1998
BS in Hospitaility Management/Administration, Hotel Management
Best Western International March 2011 - Present
Gateway Cinemas 7 October 2007 - Present
Automotive Transport May 2013 - November 2013
Skills
Customer Service, Knowledge of Microsoft..., Ability to work as a..., Training in office..., Highly Dedicated, Customer Satisfaction
Education
Southwest Georgia Technical College 2009 — 2010
Thomas County Central High School 2006 — 2009
Waste Pro USA December 2014 - Present
The University of Texas Golf Club January 2014 - December 2014
ClubCorp February 2013 - December 2013
Best Western International May 2012 - October 2012
Augusta National Golf Club April 2012 - April 2012
RHDC INTERNATIONAL LLC - DUBAI 2009 - 2009
Skills
Hotels, Banquets, Event Management, Event Planning, Hospitality Management, Hospitality, Food & Beverage, Golf, Hospitality Industry, Restaurant Management, Fine Dining, Front Office, Hotel Management, Micros, Rooms Division, Catering, Restaurants, Tourism, Revenue Analysis, Country Clubs, Club, Club Operations, Management, Waste, Solid Waste, Recycling, Waste Management
Education
University of South Carolina-Columbia 2010 — 2013
Tourism Management, club management
The University of Texas at San Antonio 2008 — 2010
Points International March 2008 - Present
Best Western International December 2006 - March 2008
Northwest Airlines June 2003 - March 2006
Best Western International May 2001 - June 2003
America West Airlines January 2000 - May 2001
Citizens Bank January 1998 - January 1999
Lakeview Village Senior Living Community February 1997 - January 1998
Ritz-Carlton Hotel February 1996 - February 1997
Albuquerque Marriott Hotel February 1995 - February 1996
Marriott's Camelback Inn August 1994 - February 1995
Skills
Marketing Strategy, Market Planning, Marketing, Advertising, Forecasting, Public Relations, Business Intelligence, Direct Mail, Finance, Contract Management, Newsletters, Credit, Multimedia, Process Engineering, Commerce, Concept Development, Budgets, Project Management, Cross-functional Team..., Management, Strategic Partnerships, Coaching, CRM, Project Planning, E-commerce
Education
Simmons College - Simmons School of Management 1998 — 1999
M.B.A
Simmons College 1983 — 1988
B.A, Management
Theater League April 2007 - Present
Theater League, Inc April 2007 - Present
Theater League, Inc January 2007 - Present
Minds Eye Theatre 2003 - 2011
North American Salt January 1998 - January 2004
North American Salt January 1998 - January 2002
ProStaff January 1995 - January 1997
Best Western International January 1992 - January 1995
Best Western International January 1989 - January 1995
Skills
Email Marketing, Marketing, Press Releases, Marketing Strategy, Management, Training, Sales, Community Outreach, Social Media Marketing, Social Media, Marketing Communications, Public Relations
Education
2004-2006The University of Kansas 2004 — 2006
Bachelor of Science; School, Journalism Strategic Communication; Journalism; Mass Communications
The University of Kansas 2004 — 2006
BS, Journalism
2004-2006The University of Kansas
Bachelor of Science; School, Journalism Strategic Communication; Journalism; Mass Communications
Best Western International February 2010 - Present
Hilton Worldwide May 2007 - February 2010
Remington Hotels January 2005 - May 2007
Wyndham Hotel Group March 2003 - January 2005
Wyndham Hotel Group 2000 - March 2003
Skills
Yield Management, Revenue Analysis, Hotels, Hospitality Management, Hospitality, Hotel Management, Hospitality Industry, Front Office, Resorts, Rooms Division, Pre-opening, Property Management..., Banquets
Education
Southern New Hampshire University 1993 — 1997
Bachelors, Hotel Management with a minor in Marketing
BW East Zion Thunderbird Lodge January 1992 - Present
Best Western International June 1991 - Present
Skills
Parks, Hotel Management, Small Business, Advertising, Sales Management, Hospitality, Time Management, Resorts, Research, Coaching, Business Strategy, Hotels, Tourism
Education
University of Nevada-Las Vegas 1983 — 1986
Master's Degree, Exercise Physiology
Southern Utah University 1979 — 1983
Bachelor's degree: Biology
Shaw Industries, Aiken Sc April 2015 - Present
Holiday Inn Express September 2014 - Present
Best Western International September 2013 - May 2014
Hampton Inn and Suites August 2011 - September 2013
Wal-Mart November 2009 - July 2011
Best Western International December 2008 - July 2011
Skills
Hospitality, Microsoft Excel, Customer Satisfaction, Management, Process Scheduler, Event Management, Team Building, Training, Employee Relations, Budgets, Operations Management, Invoicing, Forecasting, Team Leadership, Leadership, Software Documentation, Public Speaking, Customer Service, Sales, Event Planning, Microsoft Office, Time Management, Microsoft Word, Hotels, Front Office, Teamwork, Hospitality Industry, Inventory Management, Marketing, Resorts, Strategic Planning, Restaurants, Social Networking
Education
Strayer University 2015 — 2017
Masters Degree, Human Resources Management/Personnel Administration, General
University of Phoenix-Augusta Campus 2010 — 2014
Bachelor's degree, Business Administration and Management, General, 3.2
PwC February 2012 - Present
Best Western International September 2007 - February 2012
The Melting Pot Restaurants October 2004 - September 2005
Skills
Superior Work Ethic, Organizational..., Team Leadership, Team Building, Customer Service, Hospitality, Front Office, Administrative..., Event Planning, Hotels, Office Administration, Microsoft Office, Hospitality Industry, Accounting, Microsoft Excel, Budgets, Payroll, Time Management, Expenses, Administrative..., Public Speaking, Management, PowerPoint, Training, Communication
Education
The University of Texas at Arlington 2007 — 2009
Bachelor of Arts, History
Tarrant County College 2005 — 2007
Associate of Arts, General Studies
Spring Mobile June 2014 - Present
Best Western International 2012 - 2014
Nike 2012 - 2013
TRUETTS GRILL 2008 - 2011
Skills
Sales Management, Sales Operations, Retail Sales, Customer Satisfaction, Microsoft Word, Microsoft Excel, Mobile Phone Software, Employee Training, Marketing, Leadership, Strategic Planning
Education
Southern Crescent Technical College 2011 — 2013
Associate’s Degree, Criminal Justice/Police Science
Griffin Christian High School 2006 — 2009
High School
Best Western International November 2013 - August 2015
Education
Southern Utah University 2013 — 2017
Hospitality Management, Business, Junior
Home Depot May 2014 - Present
Best Western International June 2010 - August 2011
Skills
Hospitality Management, Hospitality, Hotels, MICROS, Tourism, Customer Service, Front Office, Resorts, Food & Beverage, Hotel Management, Hospitality Industry, Rooms Division
Education
Southeastern Louisiana University 2006 — 2011
Bachelor's degree, Sociology
Southeastern Louisiana University 2006 — 2010
Bachelor's degree, Sociology
Lincoln Academy December 2012 - Present
Best Western International April 2012 - November 2012
Education
Southern Utah University 2008 — 2012
Bachelor of Music Education, Secondary Music Education
Majestic Marble & Glass Company May 2012 - Present
Duke University Medical Center 2001 - 2012
Nationwide Insurance 2000 - 2001
Best Western International 1998 - 2000
Best Western International 1998 - 2000
Skills
Personnel Management, HR Policies, Recruiting, Onboarding, New Hire Orientations, Benefits Management, Employee Relations, Project Planning, Paycom, Payroll Analysis, Payroll Taxes, QuickBooks, Microsoft Office, SAP HR, Organizational..., Deferred Compensation, FMLA, Compensation, Legal Compliance, Conflict Resolution, Employee Handbooks, Salary, Job Analysis, Training, I-9 Compliance, Open Enrollment, Job Descriptions, Leadership Development, Employee Recognition, Job Evaluation, Performance Management, Time Management, Employee Orientations, Leave of Absence, HRIS, Benefits Administration, Payroll, Employee Benefits, Human Resources, COBRA, Policy, Workers Compensation, Process Improvement, Employee Engagement, Leadership
Education
Stark State College of Technology 1998 — 1999
Specialized Business Certificate, Human Resources Management/Personnel Administration, General
Boeing October 2007 - Present
Best Western International February 2004 - September 2007
ConocoPhillips May 1999 - 2003
Skills
Winning Teams, Team Building, Team Leadership, Helping Clients Succeed, Financial Analysis, Business Analysis, Business Planning, Program Management, Project Management, Process Improvement, Management, Aerospace, Microsoft Excel, Microsoft Office, PowerPoint, Data Analysis, Business Strategy, Forecasting, Long Range Planning, Golf, Tennis, Pivot Tables, Table Tennis, Russian, Balance Sheet, Competitive Analysis, Business Case..., Leadership, Budgets, Finance, Analysis, Teamwork, Business Process..., Strategy, Financial Reporting, Financial Planning, Accounting
Education
University of Phoenix 2002 — 2005
Master's Degree, Business Administration and Management, General, 3.875
Siena College 1993 — 1997
Bachelor of Science (B.S.), Business/Managerial Economics, 3.42
Hilton Worldwide October 2014 - Present
University of Central Florida August 2014 - Present
Precision Meetings & Events February 2015 - March 2015
Best Western International May 2011 - August 2014
Kenneth Rozenberg - Centers for Specialty Care Group April 2013 - September 2013
AAA Northway August 2012 - April 2013
Syracuse University October 2009 - May 2011
Lexington Center June 2009 - May 2011
Tau Beta Sigma May 2009 - May 2010
Skills
Social Media, Microsoft Office, Adobe Creative Suite, Social Media Marketing, Outlook, Galileo, Time Management, Disney Vacations, Public Relations, Hospitality, Leadership, Axis, Apple, Google, MSI WinPM Property..., Destination Marketing, Destination Management, Guest Service Management, Event Management, Customer Service, PowerPoint, Microsoft Word, Event Planning, Microsoft Excel, Hospitality Management
Education
University of Central Florida – Rosen College of Hospitality Management 2014 — 2016
Master of Science (MS), Hospitality and Tourism Management, 3.914
Syracuse University 2007 — 2011
B.S., Hospitality Management, 3.173
Broadalbin-Perth High School 2003 — 2007
Advanced Regents Diploma with Honors, 96.3
New York and Company March 2014 - Present
Holiday Inn Express & Suites March 2014 - Present
Best Western International April 2013 - February 2014
Hoss's Steak & Sea House June 2010 - February 2014
Skills
Customer Service, Hospitality, Microsoft Office, Microsoft Word, Time Management, Teamwork, Restaurants, Management, Sales, Event Management, Microsoft Excel, Event Planning
Education
Slippery Rock University of Pennsylvania 2011 — 2012
Social Work
First Baptist Christian School 2007 — 2011
High School, 3.65
The Highland Dallas - A Curio Collection, by Hilton December 2014 - Present
The Highland Dallas - A Curio Collection, by Hilton August 2014 - December 2014
Hotel Palomar, Dallas - Kimpton Hotels & Restaurants December 2011 - August 2014
The Lumen Hotel - Kimpton Hotels & Restaurants March 2011 - December 2011
The Lumen Hotel - Kimpton Hotels & Restaurants October 2008 - March 2011
Hilton Garden Inn March 2008 - October 2008
Courtyard by Marriott March 2007 - June 2008
Best Western International November 2007 - February 2008
Skills
Revenue Analysis, Hotel Management, Hospitality Management, Hotels, Hospitality Industry, Resorts, Front Office, Customer Service, Sales, Banquets, Event Planning, Pre-opening, Property Management..., Payroll Processing, Journal Entries, Bank Reconciliation, Accounts Receivable, Accounts Payable, Account Reconciliation, Event Management
Education
Southeastern Oklahoma State University
Associate's Degree, Business
Pyro City June 2015 - Present
Lepage Bakeries, Inc. January 2014 - May 2015
Best Western International September 2013 - February 2014
Applebee's January 2013 - August 2013
Education
Thomas College 2014 — 2017
Bachelor of Science, Communication--PR/ Mkt Concentration, Sophmore
Best Western International January 2015 - Present
Skills
Microsoft Office, Housekeeping, Cash Register, Vital Signs
Education
Southwest Florida College 2014 — 2016
Surgical Technology/Technologist
Southwest Florida College 2014 — 2016
current student, Surgical Technology/Technologist
LJ F&A 2014 - Present
Best Western International March 2012 - December 2013
Walt Disney World Swan and Dolphin January 2012 - February 2012
Lake Eve Resort September 2011 - January 2012
Lodge & Spa at Cordillera May 2011 - August 2011
Lodge & Spa at Cordillera May 2011 - August 2011
Lodge & Spa at Cordillera May 2011 - August 2011
Lodge & Spa at Cordillera May 2011 - August 2011
Skills
Fashion Design, Fashion Shows, Profit Optimization, Team Player, Social Media Marketing, Diversification, Hospitality Industry
Education
University of Central Florida – Rosen College of Hospitality Management
Bachelor of Science, Hospitality Management
Seminole State College of Florida
Associate of Arts (A.A.), Art / Art Studies, General
The University of Charleston
Business / Managerial Economics
Oxford Business College of Shantou Education Center
Business Administration
Marriott International 2015 - Present
Delta Hotels and Resorts 2014 - 2015
Best Western International 2011 - 2014
Best Western International 2010 - 2011
Best Western International 2008 - 2011
Skills
Interior Design, Project Management, Client Presentation, Hospitality, Submittals, People Management, Big-picture Thinking, FF&E, Sales, Marketing Material..., Renovation, Space Planning, Design Development, SketchUp, AutoCAD
Education
Sheridan College
Advanced Diploma, Interior Design
City of Atlanta March 2015 - Present
Wells Fargo September 2012 - March 2015
Radisson December 2009 - June 2012
MM Resorts Management Limited January 2008 - December 2009
Best Western International January 2007 - December 2007
Best Western International July 2005 - November 2006
Hawksbill Beach Resort April 2001 - November 2002
Sandals Resorts April 1998 - April 2001
Sandals Resorts August 1992 - August 1996
Skills
Hotels, Revenue Analysis, Hospitality, Hospitality Management, Food & Beverage, Hospitality Industry, Yield Management, Restaurants, Hotel Management, Resorts, Event Management, Sales Management, Tourism, Sales, Menu Development, Contract Negotiation, Forecasting, Budgets, Food Service, Pre-opening, Customer Service, Management, Customer Satisfaction, Income Statement, Marketing, P, Rooms Division, Strategic Planning, Leadership, Banquets, Front Office, Team Building, Event Planning, Property Management..., Catering, P&L
Education
University of London 2012 — 2014
Master of Business Administration (MBA), Banking
University of London 2012 — 2013
Master of Business Administration (MBA), Banking and Financial Support Services
Temple University 1996 — 2000
Bachelor of Science, BSc) Tourism & Hospitality Management
Hilton Garden Inn Albany Airport July 2015 - Present
Jiminy Peak Mountain Resort, LLC March 2013 - July 2015
The Century House Hotel and Conference Center 2012 - 2013
Schahet Hotels September 2010 - April 2012
Hershey Entertainment & Resorts July 2009 - July 2010
Dutch Wonderland Family Amusement Park January 2009 - June 2009
Best Western International September 2006 - July 2008
United Airlines June 2006 - August 2007
Walt Disney World January 2006 - May 2006
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Front Office, Resorts, Pre-opening, Banquets, Micros, Revenue Analysis, Catering, Rooms Division, Tourism, Fine Dining, Yield Management, Meeting Planning, Sales, Food & Beverage, Lodging
Education
State University of New York College of Agriculture and Technology at Cobleskill 2004 — 2009
Bachelor of Business Administration (B.B.A.), Tourism and Resort Marketing
State University of New York College of Agriculture and Technology at Cobleskill 2004 — 2007
Associate's Degree, Business Administration
US Senator John Barrasso September 2015 - Present
US Senator John Barrasso September 2015 - Present
US Senator John Barrasso June 2015 - September 2015
University of Montana August 2013 - June 2015
University of Montana August 2013 - June 2015
US Senator John Barrasso May 2014 - September 2014
University of Montana August 2013 - May 2014
Best Western International May 2011 - August 2012
The Fire Water Bar and Grill May 2011 - August 2011
Skills
Chemistry, Human Biology, Biochemistry, Genetics, Developmental Biology, Physics, Leadership, Educational Leadership, Organization, Public Speaking, Public Relations, Political Campaigns, Data Analysis, Microsoft Office, Research, Time Management
Education
University of Montana 2010 — 2015
Bachelor of Arts (B.A.), Human Biology
Sheridan College 2010 — 2010
Duel enrollment/general studies, General Studies
Best Western Plus Bandana Square June 2015 - Present
Blue Sky Hospitality, LLC December 2014 - June 2015
Best Western International September 2012 - December 2014
ROI Hospitality April 2012 - August 2012
Prism Hotels December 2008 - April 2012
Prism Hotels December 2007 - December 2008
Inn at Wildwood February 2007 - August 2007
Island Hospitality Management June 2006 - February 2007
McKibbon Hotel Management May 2005 - April 2006
First Hospitality Group January 2005 - May 2005
Skills
Guest Service, Guest Satisfaction, Hospitality, Hospitality Management, Hotel Management, Pre-opening, Hospitality Industry, Front Office, Food & Beverage, Revenue Management, Hotels, Resorts, Catering, Operations Management, Forecasting, Budgeting, Employee Relations, Team Building, Customer Service, Sales Management, Contract Negotiation, Mentoring, Customer Relations, Negotiation, Event Management, Business Planning, Restaurants, Account Management, Menu Development, Purchasing, Yield Management, Financial Analysis, Public Relations, Business Strategy, Excel, Problem Solving, Teamwork, Word, Financial Reporting, Coaching, Microsoft Office, Food Service, Budget Management, Leadership Development, Hiring, Team Leadership, Social Media, Contract Management, Revenue Analysis, Microsoft Word
Education
University of Phoenix 2013 — 2015
Master of Business Administration (M.B.A.)
University of Minnesota 2000 — 2011
B.A, Psychology and Sociology (LCD)
Tallahassee Community College
A.A, General Studies
Best Western International September 2015 - Present
Walt Disney World May 2015 - July 2015
Walt Disney World January 2015 - May 2015
Yonkers Raceway, Inc June 2014 - August 2014
Skills
Student Leadership, Cashiering, Customer Service, Hospitality Industry, Food & Beverage, Hospitality, Leadership, Time Management
Education
State University of New York at Delhi 2011 — 2014
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
National Nuclear Security Administration May 2014 - Present
National Nuclear Security Administration October 2013 - May 2014
Best Western International December 2012 - October 2013
Apollo Group March 2012 - November 2012
Apollo Group August 2010 - May 2012
Prudential Financial January 2010 - August 2010
Prudential Relocation Inc September 2007 - August 2010
Prudential Relocation Inc June 2006 - September 2007
Prudential Relocation January 2003 - June 2006
Valley North American Van Lines February 1999 - April 2002
Skills
Process Improvement, CRM, Customer Retention, Strategic Planning, Analytical Skills, SDLC, Agile & Waterfall..., Requirements Analysis, Requirements Gathering, Elicitation, BRDs, Process Flow..., Product Management, Product Road Mapping, Feature Prioritization, Defining Product..., Product Management..., MRDs, Functional Requirements, Test Scripts, Training, Leadership, Vendor Management, Cross-functional Team..., Team Leadership, Team Management, Visio, Program Management, Management, Corporate Relocation, Team Building, MS Project, Business Process, Databases, Product Marketing, SharePoint, Software Project..., PMO, Microsoft Project, Project Management, Business Analysis, Analysis, Agile Methodologies, PMP, Strategy, Scrum
Education
Project management institute
Project management professional
280 training 2014 — 2014
Certified Product Manager
Pragmatic Marketing 2011 — 2011
Certified Product Manager
Thunderbird School of Global Management 2009 — 2009
Cerfiticate in Global Management, Leadership & Strategy
George Washington University/ ESI 2008 — 2008
Certificate
University of Phoenix 2003 — 2007
BS
Best Western International April 2015 - Present
Freelance Fashion Designer January 2010 - Present
US Navy July 2002 - June 2010
Skills
Photoshop, Illustrator, Fashion, Art, Social Media, Drawing, Sketching, Customer Service, Fashion Styling, Fashion Design, Technical Design, Apparel, Sewing, Trend Analysis, Styling, Fashion Illustration, Creative Direction, Adobe Creative Suite
Education
The Art Institute of California-San Diego 2010 — 2013
Bachelor's of Fine Arts, Fashion/Apparel Design
The Art Institute of San Diego 2010 — 2013
BS, Fashion/Apparel Design
Best Western International December 2003 - Present
Choice Hotels Canada January 2003 - August 2003
Choice Hotels Canada February 2000 - December 2002
Skills
Food & Beverage, Pre-opening, Resorts, Restaurant Management, Restaurants, Tourism, Purchasing, Catering, Customer Service, Food, Menu Development, Cost Control, Sales Management, Yield Management
Education
Sheridan College 1999 — 1999
Hospitality
Toronto School of Business 1996 — 1996
Travel & Tourism, Hospitality
Southern Utah University Housing April 2013 - August 2013
Best Western International November 2007 - April 2010
Skills
Teamwork, Communication, Hospitality Service, Information Literacy, Reliability, Research
Education
Southern Utah University 2010 — 2015
History, B.S.
The Bozzuto Group June 2013 - Present
Equity Residential March 2013 - June 2013
Archstone September 2012 - March 2013
Archstone June 2010 - August 2012
Archstone June 2007 - June 2010
Best Western International 2006 - 2007
Best Western International 2004 - 2006
Skills
Property Management, Real Estate, Customer Service, Apartments, Event Planning, Rentals, Management, Team Building, Affordable Housing, Marketing, Sales, Leases, Investment Properties, Fair Housing, Hospitality Management, Budgets, Training, Yardi, MRI Software, Lease Administration
Education
SUNY Plattsburgh
Bachelor's degree, HRTM
Roy C. Ketcham High School
Helm Hotel Group June 2014 - Present
Best Western International February 2014 - Present
Hilton Worldwide June 2013 - February 2014
Hilton Fort Worth August 2011 - June 2013
Sheraton Fort Worth Hotel and Spa May 2010 - October 2011
Sheraton Fort Worth Hotel and Spa October 2009 - May 2010
Hilton Southlake March 2008 - October 2009
Skills
Hospitality, Event Management, Catering, Hotels, Microsoft Excel, Entertainment, Corporate Events, Restaurants, Front Office, Event Planning, Tourism, Customer Satisfaction, Sales, Revenue Analysis
Education
University of North Texas 2000 — 2009
Bachelor of Science, Hospitality Management
Texas State University 2005 — 2006
Business Marketing
Blu Logistics February 2014 - Present
HYC Logistics, Inc. October 2010 - February 2014
Best Western International June 2009 - January 2011
Skills
Import, Freight Forwarding, International Logistics, Freight, Logistics, Air Freight, Shipping, Customs Brokerage, Logistics Management, Transportation, Warehousing, Export, Ocean, Customs Regulations, Transportation..., Supply Chain, 3PL, Trucking
Education
U of M Continuing Education 2005 — 2008
The University of Memphis 1988 — 1991
International Marketing
St. Cloud Technical and Community College August 2013 - May 2014
Comfort Keepers May 2013 - August 2013
Brookdale Senior Living February 2006 - June 2012
Best Western International November 2004 - February 2006
Central Minnesota Housing Partnership October 2003 - November 2005
Skills
Microsoft Word, Data Entry, Spreadsheets, PowerPoint, Microsoft Office, Customer Service, Healthcare, Budgets, 10 Key, QuickBooks
Education
St Cloud Technical and Community College 2013 — 2014
Diploma, Accounting, 3.9 GPA
St. Cloud State University 2003 — 2005
English Language and Literature, General
Rocori High School 1999 — 2003
Keating Auto Group May 2014 - Present
YMCA Youth & Government August 2010 - Present
Messina Hof Winery and Resort May 2013 - May 2014
Fossil November 2011 - July 2013
Best Western International October 2012 - April 2013
Pride Baseball Academy August 2012 - February 2013
D-Bat DFW May 2012 - August 2012
Planet Burrito June 2011 - August 2011
Ridglea Country Club/The Golf Club at Fossil Creek June 2007 - August 2011
Lorraine Irby, Attorney at Law August 2009 - August 2010
Skills
Sales, Customer Service, Leadership, Social Media, Management, Social Networking, Retail, Marketing, Inventory Management, Time Management, Microsoft Office, Marketing Strategy, Event Planning, Marketing Communications, Recruiting, Merchandising, Customer Satisfaction, Sales Management, Public Relations, Fundraising, POS, Finance, Coaching, Strategic Planning, New Business Development, Advertising, Account Management, Market Research, Teamwork, Public Speaking, Product Marketing, Facebook, Event Management, Negotiation, Contract Negotiation, Budgets, Hospitality, Sports Marketing, Sports
Education
Texas A&M University 2010 — 2014
Bachelor of Science, Sports Management
Best Western International December 2012 - Present
Education
Tarrant County College 2015 — 2018
Nursing Education
Furniture Finders October 2013 - Present
NOWCAP Black Lung Clinic June 2007 - December 2012
Best Western International 2003 - 2007
RENEW March 1998 - December 1999
Easter Seals Inc. 1992 - 1993
Department of Social services 1985 - 1991
Skills
Microsoft Office, Microsoft Word, Management, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Budgets, Customer Service, Event Planning, Facebook, Finance, Grant Writing, General Ledger, Human Resources, Healthcare, Hotels, Residential Homes, Business Intelligence, QuickBooks, Financial Reporting, Time Management, Teamwork, Windows XP, Youth Development, Youth Mentoring
Education
Sheridan college 1987 — 1989
Associate's degree, Psychology, social work, secretarial science
big horn high school 1970 — 1981
Stratford University
diploma, sex and drug counseling
Best Western International April 2010 - Present
Creative Living Fellowship March 2013 - Present
Skills
Hotel Management, Hotels, Revenue Analysis, Yield Management, Hospitality Industry, Event Planning, Event Management, Resorts, Front Office, Revenue Forecasting, Customer Service, Team Building, Hospitality Management
Education
University of Nevada-Las Vegas 1995 — 1995
Bachelor of Science (B.Sc.) Hotel Administration, Hotel Management
Simon Fraser University 1976 — 1991
Bachelor of Arts (B.A.), Economics
Best Western International March 2014 - Present
Hampton April 2013 - March 2014
Skills
Hotels, Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Customer Service, Food & Beverage, Revenue Analysis, Pre-opening
Education
Spokane Falls Community College 2010 — 2012
Business
Loretto February 2015 - Present
Crowne Plaza Syracuse August 2014 - February 2015
Crowne Plaza Syracuse January 2014 - February 2015
Crowne Plaza Syracuse May 2013 - August 2014
Loretto February 2011 - May 2013
Syracuse University September 2010 - May 2012
Syracuse University September 2010 - September 2011
Best Western International January 2010 - September 2010
Skills
Hospitality, Customer Service, Microsoft Office, Telephone Skills, Customer Relations, Hospitality Management, Conflict Resolution, Multi Tasking, Guest Service, Property Management..., Event Planning, Social Media, Internet, Menu Development, Marketing, Resorts, Front Office
Education
Syracuse University 2009 — 2013
Bachelor of Science, Hospitality Management
Best Western International August 2013 - Present
Travelocity February 2012 - August 2013
TravelCLICK May 2004 - February 2012
Omni Hotels 2003 - 2004
Skills
Revenue Analysis, Hotels, Hospitality Industry, Hotel Management, Yield Management, Hotel Booking, Marketing, Management, Tourism, Online Travel, Property Management..., Resorts, Hospitality, Hospitality Management, Rooms Division
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 1998 — 2002
B.S., Hospitality Management
Universite Catholique de Lyon
Certificate, International Business
Best Western International July 2011 - Present
Best Western Parkside Inn July 2011 - Present
Cattleman's Roadhouse October 2009 - September 2012
Cattleman’s Roadhouse October 2009 - September 2012
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Hospitality, Customer Service, Strategic Planning, Event Planning, Cash Management, Communication, Food Service
Education
Sullivan University 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Sullivan University 2011 — 2013
Associates of Science, Event Management and Tourism
Woodford County High School 2006 — 2010
High School Diploma, 2010
Best Western International 2006 - 2008
Skills
Resorts, Front Office, Hospitality Industry, Hotel Booking, Food & Beverage, Tourism, Hotels, Hospitality Management, Catering, Hospitality
Education
Stillman College 1997 — 2001
Bachelor's degree, Business Administration, Management and Operations, 3.2
S & B Staffing - Sargent and Blais August 2013 - October 2013
Christopher P. Coriale Accounting January 2005 - April 2013
Best Western International May 2011 - February 2013
Skills
Bank Reconciliation, Asset Management, Accounts Receivable, Microsoft Excel, Financial Statements, Financial Statement..., Work Paper Preparation, Personal Income Tax..., Specialized Projects, Accounts Payable, Inventory Management, Peachtree, SAP, ProSeries, Microsoft Word, Sage Timberline Office, Crystal Reports
Education
Rochester Institute of Technology 2012 — 2013
Master of Business Administration (MBA), Accounting
Siena College 2008 — 2012
Bachelors of Science, Accounting
Best Western International March 2011 - Present
Freelance / Graphic Design Services 1978 - 2012
Martz Agency May 2001 - November 2010
Marion Foundation 1997 - 2000
KC Marketing 1978 - 1997
Skills
Creative Direction, Art Direction, Advertising, Packaging, Video Production, Direct Mail, Broadcast, Marketing, Integrated Marketing, Graphic Design, Interaction Design, Direct Marketing, Leadership, Corporate Identity, Management, Television, Creative Strategy, Email Marketing, Adobe Creative Suite, Corporate Branding, Brand Development, Web Design
Education
Triton-College 1976 — 1978
Associates, Commercial Arts
Lowe's Companies, Inc. September 2014 - Present
Target November 2013 - September 2014
Crescent Hotels & Resorts June 2013 - November 2013
Crescent Hotels & Resorts April 2013 - June 2013
Crescent Hotels & Resorts February 2013 - June 2013
Suffolk County Community College June 2011 - June 2013
USDA September 2012 - December 2012
Best Western International August 2012 - December 2012
University at Albany January 2012 - May 2012
Hollister Co. September 2011 - May 2012
Skills
Supervisory Skills, Supervisory Experience, Customer Oriented, Customer Service, Time Management, Team Leadership, Organizational..., Charismatic Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Management, Sales, Public Speaking
Education
State University of New York at Albany 2011 — 2012
Bachelor's of Science, Management/ Marketing, 3.35
Suffolk County Community College 2009 — 2011
Business Adminstration, 3.5
NAF August 2012 - September 2014
Menards February 2010 - September 2010
Best Western International July 2009 - October 2009
Broadway Delicatessen and Restaurant June 2007 - October 2009
Skills
Customer Service, Cashiering, Cooking, Cleaning, Clean Rooms, Phone Etiquette, Windows 7, Microsoft Excel, Photoshop, Access, PowerPoint, Audio Typing
Education
Colorado Technical University 2012 — 2013
Associate’s Degree, Business Administration and Management, General
State Fair Community College 2011 — 2012
Bank of America April 2009 - Present
Bank of America January 2007 - March 2009
Bank of America October 1998 - January 2007
Best Western International 1997 - 1998
Quorum International 1993 - 1996
Skills
Product Management, Product Development, Marketing Strategy, Strategy, Account Management, Advertising, Business Development, Credit Cards, Customer Satisfaction, E-commerce, Leadership, Management, Marketing, Marketing Research, Multi-channel Marketing, Negotiation, New Business Development, Process Improvement, Product Marketing, Project Management, Sales, Six Sigma, Strategic Planning, Team Leadership
Education
University of Arizona 1988 — 1991
BS, Journalism
The University of Kansas 1987 — 1988
Journalism
Bishop Miege 1983 — 1987
Best Western International October 2011 - Present
Interstate Hotels & Resorts 2007 - July 2009
Sunstone Hotels July 2004 - March 2009
Bristol Hotels 1992 - 2001
Bristol Hotels 1992 - 2001
Bristol Hotels 1999 - 2000
Skills
Hospitality Industry, Hospitality Management, Resorts, Hospitality, Rooms Division, Food & Beverage, Hotel Booking, Tourism, OnQ, Revenue Forecasting, Property Management..., Front Office, Pre-opening, Catering, Forecasting, Customer Service
Education
Texas A&M University 1984 — 1988
Best Western International July 2008 - Present
MarketingSherpa.com August 2007 - March 2008
MECLABS Group (MarketingExperiments, MarketingSherpa & InTouch) 2007 - 2008
Education
Tulane University 2001 — 2005
Monett High School 1997 — 2001
Best Western International March 2007 - Present
Boykin Management company May 1985 - March 2007
Skills
Hotel Management, Revenue Analysis, Hotels, Hospitality, Hospitality Management, Hospitality Industry, Yield Management, Resorts, Pre-opening, Marketing, Food & Beverage, Tourism, Front Office, Banquets, Restaurants, Catering, Budgets, Team Building, Event Management, Strategic Planning, Restaurant Management, Customer Service, Forecasting, Meeting Planning, Opening Hotels, Rooms Division, Sales, Operations Management, Customer Satisfaction, Leadership, Management, Training, Income Statement
Education
The University of Akron 1978 — 1982
Business, Business
Travel To Marketing January 2000 - Present
Best Western International 1996 - 2003
Skills
Sales, Account Management, Trade Shows, Marketing, Travel
Education
The University of Queensland 1968 — 1972
St Hildas 1960 — 1968
The Phoenician August 2007 - Present
Best Western International April 2004 - August 2007
Education
The Ohio State University 1982 — 1987
Best Western International December 2013 - Present
Best Western International January 2011 - December 2013
Club Quarters and The River Hotel September 2004 - February 2010
Courtyard by Marriott January 2001 - January 2004
First Hospitality Group January 1995 - January 2004
Fairfield Inn September 1999 - January 2001
Holiday Inn January 1999 - September 1999
Hampton Inn January 1998 - January 1999
Courtyard by Marriott January 1995 - January 1998
Holiday Inn January 1995 - October 1995
Skills
Hotel Management, Hospitality Industry, Yield Management, Hospitality, Front Office, Banquets, Catering, Customer Satisfaction, Customer Service, Food, Guest Service Management, Hiring, Hotel Booking, Lodging, Meeting Planning, Menu Development, Property Management..., Revenue Forecasting, Rooms Division, Hospitality Management, Hotels, Pre-opening, Sales, Revenue Analysis, Budgets, Food
Education
Southern Illinois University 1990 — 1995
B.S, Speech Communications
Southern Illinois University, Carbondale 1990 — 1995
Bachelor's degree, Speech Communication and Rhetoric
Best Western International 2001 - Present
Skills
SDLC, Business Analysis
Education
Stony Brook University 1970 — 1972
Best Western International March 2011 - Present
Extended Stay Hotels January 2004 - February 2011
Homestead Studio Suites January 2004 - February 2011
InterContinental Hotels Group July 2002 - November 2003
InterContinental Hotels Group August 2000 - June 2002
InterContinental Hotels Group June 1998 - August 2000
Skills
Revenue Analysis, Front Office, Yield Management, Hotels, Hospitality Industry, Rooms Division, Hospitality Management, Hotel Management, Property Management..., Team Building, Hotel Booking, Customer Service, Management, Hospitality, Lodging, Event Management, Resorts, Tourism, Revenue Forecasting, Leisure, Online Travel, Forecasting, Reservation, GDS, Training, Pricing, E-commerce, Price Optimization, Pre-opening, OnQ, Guest Service Management, Opening Hotels, Convention Services, Restaurants, Meeting Planning, Micros, Catering
Education
State University of New York College at Fredonia 1994 — 1996
Holiday Inn Express & Suites PolarisBest Western Plus Franklin Park Suites Polaris January 2012 - October 2012
Fort Rapids Indoor Water Park Resort January 2008 - January 2012
Howard Johnson July 2008 - September 2008
Infinity Promotions Group January 2003 - January 2008
Hampton Inn & Suites Arundel Mills January 2002 - January 2003
Ramada Inn / New Carrollton January 2000 - January 2001
Best Western International January 1999 - January 2000
Best Western Maryland Inn January 1995 - January 1999
Best Western Hotel & Conference Center January 1993 - January 1995
Skills
Tourism, Opening Hotels, OnQ, Event Management, Marketing Strategy, Yield Management, Marketing Communications, Marketing, Customer Service, Revenue Analysis, Event Planning, Social Media Marketing, Online Advertising, Direct Sales
Education
Shepherd College 1983 — 1987
Bachelor, Hotel Restaurant Management
Shepherd University 1983 — 1987
Bachelor's degree, Hotel, Motel, and Restaurant Management
SKY Hospitality March 2014 - Present
Microtel Inns & Suites / Wyndham Hotel Group 2009 - Present
Wyndham Hotel Group 2002 - 2009
PurchasePro, Inc. 2000 - 2002
Best Western International 1990 - 2000
Trust House Forte 1982 - 1988
Skills
Hotels, Revenue Analysis, Hospitality, Hospitality Industry, Pre-opening, Team Leadership, Hospitality Management, Hotel Management, Property Management..., Front Office, Resorts, Yield Management, Rooms Division, Training, Leadership, Management
Education
State University of New York at Stony Brook 1976 — 1980
BA, Economics
Best Western International April 2010 - Present
Re/Max Integrity Realtors April 2007 - April 2010
Hyatt Hotels July 1980 - July 2005
Hyatt Regency Cambridge 1994 - 2004
Skills
Luxury, Property Management, Resorts, Real Estate, Customer Service, Leadership, Hospitality Industry, Restaurants, Banquets, Hospitality, Hotel Management, Sales, Food & Beverage, Hospitality Management, Marketing, Restaurant Management, Trade Shows, Event Planning, Hotels, Training, Front Office, Budgets, Residential Homes, Selling, Catering, Tourism, Customer Satisfaction, Marketing Strategy, Revenue Analysis, Hiring, Event Management
Education
The Ohio State University 1970 — 1972
no, Education
The Sandman Hotel Group/The Sutton Hotel Group February 2010 - Present
Choice Hotels Canada July 2009 - January 2010
Connect Worldwide 2007 - July 2009
Best Western International 1996 - 2007
Hamilton Entertainment & Convention Facilities Inc. 1995 - 1996
Skills
Competitive Analysis, New Business Development, Account Management, Trade Shows, Market Research, Tourism, Hospitality, Public Relations, Yield Management, Sales Management, Hotels, Management, Sales, Leadership, Training, Revenue Analysis
Education
Seneca College of Applied Arts and Technology 1981 — 1985
Hospitality Management, Hospitality Management
The Retail Connection February 2013 - Present
Best Western International February 2010 - October 2012
Cubellis, Inc. March 2008 - December 2009
WD Partners October 2001 - February 2008
Michael F. Twichell, L.P. 1995 - 2001
Runyon Architects & Associates 1993 - 1995
Skills
CRM, Management, Leadership, Program Management, Construction Management, Submittals, Renovation, Account Management, Business Development, Space planning, Design Research, Restaurants, Proposal Writing, Interior Design, AutoCAD, Retail Design, Architecture, Construction Drawings
Education
Texas A&M University 1987 — 1992
Bachelors of Environmental Design, Architecture and Design
Best Western International January 2015 - May 2015
NCADD August 2013 - September 2014
Care1st Health Plan Arizona August 2008 - June 2013
Skills
HIPAA, Medicare, Medicaid, Credentialing, Administrative..., Provider Relations, Public Speaking, Microsoft Word, Data Entry, Microsoft Office, Healthcare, Software Documentation, Customer Service, Microsoft Excel, Team Leadership, Healthcare Management, Public Relations, SharePoint, Policy, Insurance, Informatics, Outlook, Non-profits, Office Management, Event Management, Leadership, Physician Relations, Call Centers, Budgets, ICD-9, Adobe Acrobat, Management, Community Outreach, Event Planning, Access, Process Improvement, Managed Care, Hospitals, Training, Teaching, Process Scheduler, Health Insurance, Recruiting, Employee Relations, Case Managment, Medical Terminology, Marketing, System Administration, CPT, Research
Education
The Bryman School of Arizona 1995 — 1996
Certificate, Medical/Clinical Assistant, A
Best Western International March 1992 - May 2008
Education
Suffolk County Community College 1972 — 1973
Liberal Arts
Best Western International June 2011 - 2015
The Madison Consulting Group January 2009 - July 2009
Private Dental Clinic June 2003 - June 2008
Panse Dental Clinic 2000 - 2002
Rotary Dental Clinic 1999 - 2000
Skills
Training, Leadership, Management, Employee Training, Program Management, Change Management, CRM, Healthcare, Sales, Project Planning, Policy, Interviews, Executive Coaching, Research, Negotiation
Education
The New School 2008 — 2010
Master, Organizational Change Management
Bhartividhyapeeth Dental University 1993 — 1997
DDS, Dentistry
Choice Hotels International January 2001 - Present
Prestige Hospitality / KP Hotel Group September 1998 - January 2001
Best Western International January 1993 - December 1998
Skills
Training, Hospitality Industry, Analysis, Revenue Analysis, Management, Hotels, Hospitality Management, Hospitality, Hotel Management, Customer Satisfaction, Yield Management
Education
The New School 1984 — 1986
Business Administration
Cathedral College 1978 — 1982
BA, Psychology / Communication
Sun City Self Storage June 2015 - Present
Best Western International January 2012 - November 2014
Pearson VUE May 2008 - February 2010
Bojangles-Home and Gifts May 2004 - February 2010
Skills
Hospitality Industry, Customer Satisfaction, Sales, Test Administration, Hotels, Hospitality, Leadership, Front Office, Yield Management, Customer Service
Education
Sul Ross State University
Westin Hotels & Resorts April 2015 - Present
Fairfield Inn & Suites by Marriott November 2013 - March 2015
AGAS Corp. June 2011 - October 2013
Best Western International March 2008 - June 2010
Atlanta Caribbean Carnival 2004 - 2010
Jymar Appraisal Group June 2006 - July 2008
D. M. Price December 2002 - May 2006
Red Lobster June 1999 - January 2003
Skills
Managerial Finance, Event Management, Inventory Management, Marketing, Customer Service
Education
Clayton State University 2004 — 2005
B.A., English
SUNY Orange 1999 — 2001
A.A., Liberal Arts
GrandStay Hotel & Suites January 2015 - Present
Robbinsdale Area Schools (in Minnesota) August 2012 - Present
GrandStay Hotel & Suites January 2013 - January 2015
Clarion Hotel & Convention Center March 2012 - August 2012
DoubleTree by Hilton 2012 - 2012
Ramada Inn May 2010 - December 2011
Shay's Restaurant November 2009 - May 2010
Best Western International October 2009 - May 2010
Surftides Inn May 2009 - August 2009
AmericInn Lodge and Suites February 2007 - May 2009
Skills
Hotels, Payroll, Front Office, Hospitality Industry, Hospitality Management, Microsoft Office, Meeting Scheduling, Restaurants, Time Management, Hospitality, Customer Service, Customer Satisfaction, Tourism, Recruiting, Catering, Employee Training, Food & Beverage, Hotel Management
Education
Southwest Minnesota State University 2005 — 2010
Halton District School Board October 2005 - Present
Best Western International 2002 - 2003
StationPark Inn September 1999 - May 2000
Skills
Lesson Planning, Teaching, Public Speaking, Customer Service, Elementary Education, Microsoft Excel, Microsoft Office, Coaching, Special Education, ESL, PowerPoint, Event Planning, Classroom
Education
Sheridan College
French Language, A
The University of Western Ontario 1999 — 2000
Bachelor of Education (B.Ed.), Secondary Education and Teaching
The University of Western Ontario 1990 — 1994
Bachelor of Music with Honors in Music Education, Music Education
Best Western International June 2010 - Present
The Dial Corporation, a Henkel Co. February 2004 - April 2010
The Dial Corporation February 2003 - February 2004
The Dial Corporation September 1999 - February 2003
The Dial Corporation September 1996 - January 1999
The Dial Corporation August 1992 - September 1996
Resolution Trust Corp, USA January 1991 - August 1992
Western Savings & Loan August 1986 - January 1991
Deloitte & Touche June 1983 - August 1986
Skills
Forecasting, Strategic Financial..., Budgets, Management, Analysis, General Ledger, Tax, SAP, Financial Reporting, Business Analysis, Finance, Financial Analysis, Mergers, Managerial Finance, Change Management, Financial Planning, Process Improvement
Education
State University of New York at Buffalo - School of Management 1979 — 1983
B.S., Accounting
The Money Source Inc. April 2015 - Present
Premier Designs August 2013 - April 2015
M&T Bank September 2012 - April 2015
M&T Bank October 2010 - September 2012
M&T Bank September 2008 - October 2010
Best Western International June 2006 - December 2007
Skills
Loans, Mortgage Lending, Refinance, FHA, Credit, VA Loans, FHA Financing, Customer Service, Loan Origination, Management, Banking, Consumer Lending, Credit Analysis, Mortgage Banking, Residential Mortgages, Revenue Analysis, Hospitality
Education
State University of New York Empire State College 2008 — 2012
N/A, Accounting
State University of New York at Albany 2005 — 2007
SKS Bottle & Packaging January 2011 - Present
Best Western International June 2008 - December 2010
QualityInn June 2004 - August 2007
Skills
Graphic Design, Photoshop, Illustrator, InDesign, Digital Photography, Photo Restoration, Microsoft Office, Organizational..., Public Relations, Marketing, Social Media Marketing
Education
State University of New York College at Plattsburgh 2006 — 2009
B.A., Studio Art; Graphic Design
AIP, Valencia [Spain] 2007 — 2008
Spanish Art & History
International Association for Volunteer Efforts (IAVE) October 2014 - Present
District Compost September 2013 - October 2014
Grid Waste September 2013 - October 2014
The George Washington University School of Business Division of Development and Alumni Relations November 2012 - February 2013
Analysis Research Planning Corporation June 2012 - July 2012
The Evaluators’ Institute November 2011 - May 2012
Bayer & Kaufman, LLP November 2011 - March 2012
The George Washington University Center for International Business Education and Research October 2010 - May 2011
Best Western International June 2010 - August 2010
Skills
Research, Advertising, Web Design, Program Management, Graphics, Social Media, Editing, Management, Microsoft Office, PowerPoint, Marketing Strategy, International Relations, Blogging, Data Analysis, Event Planning, Microsoft Word, Customer Service, Marketing
Education
The George Washington University 2009 — 2013
Bachelor's degree, International Affairs, Dual-Concentrations in Development and Contemporary Cultures & Societies
Bonfiglio Builders Inc. June 2002 - March 2009
LG Construction + Development December 2005 - March 2008
Arthur Andersen LLP January 2001 - June 2002
Citicorp Diners Club October 1999 - March 2000
Best Western International May 1997 - August 1998
Athens Metro Civil Works Joint Venture (VINCI Construction) September 1994 - May 1996
Motorola, Inc. European Cellular Subscriber Divsion September 1992 - July 1994
Skills
Proficient in both PC..., Microsoft Office, Basic Web design using..., Adobe Photoshop
Education
Thunderbird School of Global Management 1997 — 1999
Master of Business Administration (M.B.A.), International Management - Concentration European Markets, 3.5/4.0
University of Illinois at Urbana-Champaign 1987 — 1991
Bachelor of Science (B.S.) - Marketing, Minor: Marketing of Textiles and Apparel Retail and Italian, 4.5 / 5.0
Morgan Park Academy 1982 — 1987
High School
La Quinta Inns & Suites August 2012 - Present
Best Western International October 2011 - March 2012
Sheraton October 2010 - August 2011
Plattsburgh State University January 2009 - May 2009
Holiday Inn February 2006 - August 2006
Holiday Inn April 2005 - February 2006
Good Samaritan Hospital Medical Center July 2003 - January 2005
Education
State University of New York College at Plattsburgh 2006 — 2010
Bachelor's, Hotel Restaurant and Tourism Management
West Islip High School
Regents Diploma
5Rivers Hospitality January 2015 - Present
Hilton Worldwide March 2014 - January 2015
Hilton Worldwide February 2013 - February 2014
Best Western International April 2012 - January 2013
Drury Hotels August 2009 - February 2012
Hilton Worldwide February 2007 - July 2009
InterContinental Hotels Group March 2006 - February 2007
Hilton Worldwide May 2005 - January 2006
MidAmerica Hotels Corporation October 2003 - March 2005
Walt Disney World January 2003 - August 2003
Skills
Micros, Food & Beverage, Hotels, Banquets, Revenue Analysis, Leadership, Pre-opening, Front Office, Recruiting, Budgets, Lodging, Teamwork, Yield Management, Hospitality Industry, Hospitality, Training, Customer Satisfaction, Team Building, Management, Sales, Hospitality Management, Customer Service, Property Management..., OnQ
Education
Southeast Missouri State University 2001 — 2004
BS, Food Service and Hospitality Management
B & H Systems April 2011 - Present
Best Western International June 2009 - January 2010
Best Western International October 1981 - June 2009
Skills
Hospitality Management, Hotels, Hospitality, Hospitality Industry, Hotel Management, Front Office, Pre-opening, Banquets, Catering, Restaurants, Property Management..., Yield Management, Restaurant Management
Education
Triton College 1974 — 1978
Associate of Arts (AA)
Ridgewood 1970 — 1974
The Yellowhammer Inn at NorthRiver July 2014 - Present
Best Western International August 2012 - July 2014
Skills
Microsoft Office, Customer Service, Account Management, Seals, Sales, Strategic Planning, Operations Management, Leadership
Education
Shelton State Community College 2012 — 2014
Associate's degree, General Studies
University of Alabama
English Language and Literature, General
Volkswagen December 2011 - Present
Hesser Hyundai July 2011 - December 2011
Hesser Hyundai April 2010 - November 2010
Best Western International July 2008 - January 2010
Target July 2005 - June 2008
Education
Philipps-Universität Marburg 2011 — 2011
Area Studies and Foreign Language
University of Wisconsin-Whitewater 2008 — 2011
BA, International Studies
Herzing College 2004 — 2004
Computer Information Systems
Colorescience February 2015 - Present
The Newdell Company December 2013 - October 2014
Consolidated Graphics December 2012 - November 2013
CDS Publications May 2011 - November 2012
Bank of the Cascades October 2010 - April 2011
Best Western International June 2008 - July 2010
Skills
Microsoft Office, Team Building, Customer Service, Excel, Lean Manufacturing, Project Management, Technical Writing, Professional Writing, Editing, Press Checks, Customer Facing Roles, Presentation Development, Digital Printing, Offset Printing, Accounts Payable, Purchasing, RFP, Data Entry, Organization, Microsoft Excel, Program Management, Print Management, Account Management, New Business Development, Direct Mail, Variable Data Printing, Direct Marketing, Marketing Strategy, Product Development, Marketing, Adobe Acrobat, Management, Wide Format Printing, Analysis, Outlook, Leadership Development, Leadership, Trade Shows, Time Management, PowerPoint, Microsoft Word, Negotiation, Marketing Communications, Sales, Email Marketing, Inventory Management, Forecasting, Web-to-print, Print On Demand, Adobe Creative Suite
Education
Southern Oregon University 2005 — 2009
Bachelor of Science, Professional/Technical Writing
Abilities First, Inc. 1999 - 2011
Best Western International April 1997 - January 1999
Education
SUNY Orange 1995 — 1999
AAS, Occupational therapy assistant
Sullivan County Community College 1981 — 1983
aas, culinary arts
Chilis Bar and Grill October 2008 - Present
Best Western International September 2009 - March 2010
Leerink Swann June 2009 - October 2009
Education
Southern NH University 2007 — 2011
BS, Hotel and Resort Management
Best Western International July 2007 - Present
Education
Baptist Bible College and Seminary 1976 — 1980
Bachelor of Religious Education, Bible/Missions
Elba Central School 1963 — 1976
H.S Diploma, College Prep
Quad Cities Chamber of Commerce 2011 - 2012
Von Maur January 2010 - September 2011
Best Western International May 2008 - July 2009
Education
St. Ambrose University 2003 — 2008
Bachelor's degree, Public Relations/Marketing
Baker Hughes October 2011 - Present
Best Western International July 2011 - October 2011
Walmart November 2008 - January 2011
Skills
Computer Hardware, Lifting Equipment, CDL Class A, Heavy Equipment
Education
South Texas College 2007 — 2011
N/A, Mechanical Engineering
Economedes High School 1999 — 2004
Diploma
LHK AICS November 2013 - Present
Best Western International 2009 - 2013
Sherree's Travel Connection May 2000 - December 2011
Skills
Sales Management, Direct Sales, Sales Presentations, Customer Service, Customer Satisfaction, Customer Retention, Customer Oriented, Customer Support, Customer Acquisition, Operations Management, Office Management, Office Administration, Front Office, Microsoft Office 2007, Marketing Communications, Problem Solving, Telephone Skills, Team Management, Team Building, Team Leadership, Recruiting, Travel Planning, Leisure Travel, Travel Arrangements, Online Travel, Sales, Lodging
Education
Cntral Alabama Community College 2010 — 2013
Associate of Science (AS), Psychology and History
Shelton State Community College 1992 — 1992
Real estate certificate, Real Estate
Best Western International
Skills
Microsoft Office, Hotel Management, Hotel Asset Management, Certified Hotel..., Certified Hotel Trainer, Hotel General Manager, Social Media, Hospitality Industry, New Mexico Realtor
Education
The University of New Mexico 1983 — 1987
Accounting / Psychology
Best Western International January 2012 - June 2014
Skills
Microsoft Word
Education
Tarrant County College 2012 — 2016