Best Western International
Industry: Hotel company
DescriptionBest Western International, Inc., operator of the Best Western Hotels & Resorts brand, operates over 4,100 hotels and motels worldwide. The chain, with its corporate headquarters in Phoenix, Arizona, operates more than 2,000 hotels in North America. The brand was founded by M.K. Guertin in 1946. Reservations: 0800 393130 Headquarters: Phoenix, Arizona, United States CEO: David Kong (2004–) Number of employees: 1,254 (2012) Subsidiaries: Sweden hotels, SureStay Hotels, Type of business: Cooperative
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1,570 Best Western International employees in database. Find out everything there's to know about Best Western International employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Best Western International Employees
Sugar Sands Inn and Suites/Griffitt's Investments April 2004 - Present
Sic1 Productions 1999 - 2014
Preserve Community/Edwards Construction April 2008 - January 2009
Best Western International August 2003 - December 2003
Country Inn and Suites Panama City August 2003 - December 2003
Skills
Management, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Time Management, Marketing, Event Planning, Event Management, Sales, Team Building, Marketing Strategy, Budgets, New Business Development, Strategic Planning, Customer Satisfaction, Public Speaking, Sales Management, Hotels, Hospitality, Hospitality Management, Social Networking, Social Media Marketing, Negotiation, Tourism, Social Media, Inventory Management, Resorts, Hotel Management, Research, Catering, Hospitality Industry, Online Marketing, Public Relations, Revenue Analysis, Business Development, Front Office, Marketing Communications
Education
Gulf Coast State College 2014 — 2014
CAM, Community Association Manager
Tom P Haney Technical Center 2008 — 2008
LPN, Licensed Practical/Vocational Nurse Training, Completed
Gulf Coast State College 2001 — 2003
Pre-Nursing Studies
Ranstad Technology Services July 2015 - Present
Newtek September 2014 - July 2015
Rigid Industries April 2013 - April 2014
District Medical Group of Arizona, Inc. August 2012 - February 2013
CyraCom October 2011 - June 2012
Multi-Systems Inc. November 1998 - September 2011
Sirius Publishing August 1997 - August 1998
Best Western International August 1996 - July 1997
Skills
Active Directory, Technical Support, Computer Hardware, Windows XP, Networking, Access, Printers, Databases, Customer Service, Windows 7, Microsoft Office, Microsoft Exchange, Servers, XP, DNS, Windows, Network Hardware, Software Documentation, Help Desk Support, Laptops, Network Administration, System Deployment, Operating Systems, DHCP, Computer Repair, Cisco Technologies, Hardware, Software Installation, Windows Server, Microsoft SQL Server, VPN, Switches, Troubleshooting, SharePoint, Security, Firewalls, Group Policy, Antivirus, Routers, System Administration, IP Phones, windows 8, voip phone systems, Virtualization, IT Operations, Information Technology
Education
Glendale Community College
Semi-Conductor Manufacturing, Chemistry, Electronics, clean room production, mathematics, 3.8
Tech Skills
Comptia, A+ IT certification, 4.0
Tech Skills
CompTia N+ Certification, CompTia N+ Certification, 4.0
New Horizons 2014 — 2015
Comptia Sec+ Plus Certification
All Covered April 2012 - Present
Best Western International June 2007 - April 2012
e4e June 2006 - May 2007
United States Navy April 1994 - December 2004
Skills
System Administration, Active Directory, Microsoft Exchange, Windows Server, DNS, VMware, Network Administration, DHCP, Servers, Troubleshooting, Windows 7, Computer Hardware, Disaster Recovery, XP, Cisco Technologies, Software Installation, Technical Support, Windows XP
Education
Grand Canyon University 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), 3.92
The ACES School September 2014 - Present
Best Western International April 2011 - September 2011
College of Architecture at Georgia Tech May 2009 - June 2010
Skills
Crisis Intervention, CPR Certified, First Aid, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Leadership, Teamwork, Time Management, Social Media, Event Planning
Education
University of Alabama 2010 — 2013
BA, Speech Pathology and Audiology/ Spanish
Georgia Institute of Technology 2008 — 2009
Civil Engineering
SkyTouch Technology April 2013 - Present
Vemma March 2014 - May 2015
Mary Kay Inc. April 2013 - May 2015
Pegasus Solutions September 2010 - April 2013
Pegasus Solutions November 2006 - February 2010
Mary Kay Inc. July 2006 - September 2009
Piercing Pagoda September 2006 - February 2007
Pegasus Solutions April 2006 - November 2006
Pegasus Solutions May 2004 - April 2006
Best Western International February 2004 - May 2004
Skills
Training, Troubleshooting, Hotels, Customer Service, Leadership, Unix, BMC Remedy, Property Management..., Hotel Booking, Hospitality, Informix, Solaris, Help Desk Support, HTML, Unix Shell Scripting, Time Management, Meeting Planning, Technical Support, Management, Revenue Analysis, Front Office, Hospitality Industry, Software Documentation, Data Entry, Call Centers, Yield Management, Teamwork, Business Travel, Travel Management, Catering, SiteScope, Internet Services, Content Specialist, Small Business, Sales, Tourism, Hospitality Management, Hotel Management, Resorts, Food & Beverage, Micros, Revenue Forecasting, Technical Documentation, System Monitoring, Cashiering, Food Service Trainer, Retail Sales, Online Travel, Social Media Marketing, Network Marketing
Education
Barry Goldwater High School 1996 — 2000
Diploma earned, General
Glendale Community College
Courses in basic HTML and Unix shell scripting
SocialWhirled July 2014 - Present
O'Neill Hotels & Resorts December 2013 - July 2014
Best Western International June 2013 - December 2013
Vera Bradley August 2006 - June 2013
Skills
Accounting, Account Reconciliation, Budgets, Fixed Assets, Payroll, Accounts Receivable, Accounts Payable, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Strategic Planning, SAP Business Software, QuickBooks, ADP Payroll, Concur
Education
Grand Canyon University 2015 — 2016
Master of Science (M.S.), Accounting
Indiana Institute of Technology
Bachelor of Science (BS), Accounting, 3.95 GPA, Summa Cum Laude
Zurvita, Inc. June 2014 - Present
Mary Kay Inc. July 2003 - July 2006
Best Western International October 1999 - April 2001
Sales Builders August 1997 - April 1999
Skills
Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C, Strategic Planning, Sales, Teaching, Spanish, Online Marketing, Training, Marketing Strategy, Team Building, Leadership, Event Planning, Social Networking, Social Media Marketing, Public Relations, Event Management, Customer Service, Microsoft Office, Budgets, Sales Management, Microsoft Word, Coaching, Leadership Development, Negotiation, Fundraising, Nonprofits, Advertising, Microsoft Excel
Education
Glendale Community College 2012 — 2016
half way to my bachlors, English
astoria high school 1994 — 1996
Best Western International June 2012 - Present
Phoenix Active 20-30 Club June 2009 - Present
TRS Enterprises 2006 - Present
Children In Need Foundation June 2010 - June 2014
AbTech Industries January 2007 - 2010
Rep JD Hayworth (Member of Congress) 2002 - 2006
U.S. Representative J.D. Hayworth 2001 - 2006
U.S. Senator Pete Domenici 2001 - 2002
U.S. Senator Pete V. Domenici 2001 - 2002
Skills
Public Relations, Crisis Communications, Public Policy, Public Affairs, Media Relations, Speech Writing, Nonprofits, Message Development, Public Speaking, Grassroots Organizing, Legislative Relations, Political Consulting, Political Campaigns, Strategic Communications, Politics, Fundraising, Government, Political Communication, Strategic Planning, Coalitions, Policy Analysis, Press Releases, Corporate Communications, Legislation, Crisis Management, Volunteer Management, Campaigns, Legislative Affairs, Governmental Affairs, Reputation Management, Government Relations
Education
George Mason University School of Law 2003 — 2005
Juris Master, Law and Economics
University of Arizona 1997 — 2001
B.A., Economics
Londen Insurance Group June 2013 - Present
Fattu Tech Support April 2013 - Present
Kelly Services September 2011 - September 2012
Best Western International April 2010 - October 2010
Industrial Alliance Pacific Life February 2008 - November 2009
Skills
Computer Network..., Computer Science, Computer Hardware, Access, Training, Data Entry, Customer Service, Insurance, Invoicing, Accounts Payable, Databases, Telephone Skills, Marketing, Account Reconciliation, Underwriting, Claim, Policy, Life Insurance, New Business Development, Software Installation, Computer Repair, Call Centers, Networking
Education
Scottsdale Community College 2013 — 2015
Associates of Applied Science (AAS), Computer Information Systems Technologies
Glendale Community College 2001 — 2003
Registered Nursing/Registered Nurse
BNSF Logistics March 2015 - Present
Battleground Kia January 2015 - March 2015
Fairfield Inn & Suites by Marriott October 2014 - February 2015
Fierfield Inn October 2014 - January 2015
Best Western International May 2013 - July 2014
Marriott International April 2012 - May 2013
Residence Inn by Marriott October 2010 - March 2012
J.H. Adams Inn March 2009 - October 2010
Skills
Hotel Management, Hospitality Management, Hospitality, Front Office, Hospitality Industry, Hotels, Revenue Analysis, Customer Satisfaction, Rooms Division, Guest Service Management, Property Management..., Lodging, Restaurants, Yield Management, Catering, Resorts, Pre-opening, Food & Beverage, Banquets, Hotel Booking, Restaurant Management, Logistics, Logistics Management, Drayage, Truckload, Flatbed, OnQ, Menu Development, Vetting, Freight, Freight Transportation, Shipyards
Education
Guilford Technical Community College 2009 — 2011
Associates degree, hospitality management
Greensboro Middle College, High 2003 — 2004
Choice Hotels International July 2015 - Present
IT Contractor December 2014 - July 2015
Best Western International December 2013 - August 2014
MDI Group at Best Western International September 2013 - December 2013
CVS Caremark Corporation June 2008 - September 2013
CVS Caremark Corporation February 2007 - June 2008
GoDaddy.com 2006 - 2007
Pegasus Solutions 2001 - 2001
Applied Systems March 1997 - June 2000
Midwest Physician Group 1996 - 1997
Skills
Data Center, Linux, Unix, Disaster Recovery, Software Documentation, Technical Support, Access, Troubleshooting, Networking, Telecommunications, Servers, Windows Server, System Administration, Training, Active Directory, Computer Hardware, Leadership, HP, Operating Systems
Education
Glendale Community College 2011 — 2012
Prairie State College 1994 — 1996
PharmStats, Ltd. August 2015 - Present
Hyatt Hotels Corporation May 2015 - Present
Mathematics Learning Success Center, Oklahoma State University September 2013 - May 2014
Best Western International June 2012 - August 2012
Skills
SAS Programming, R, Matlab, SQL, Java, SPSS, Tableau, Data Analysis, Data Mining, Regression Analysis, Machine Learning, Microsoft Office, Business Statistics, Customer Analysis, Chinese, Statistics, Microsoft Excel, Statistical Modeling, Analysis, Minitab
Education
Georgia Institute of Technology 2014 — 2015
Master of Science (MS), Statistics, Sch/Industrial & Systems Engr, 3.7/4.0
Oklahoma State University 2010 — 2014
Bachelor of Science (BS), Mathematics, 3.95/4.0
Oklahoma State University 2010 — 2014
Bachelor of Science (B.S.), Hotel Administration/Management, 3.95/4.0
Sun Yat-Sen University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5/4.0
Best Western International July 2008 - Present
ConocoPhillips September 2007 - July 2008
Walmart December 2001 - April 2007
Skills
Hospitality Industry, Front Office, Hotel Management, Hotels, Hospitality Management, Auditing, Accounts Receivable, Retail Sales, Petroleum Products, Restaurants, Communication
Education
Grand Canyon University 2013 — 2015
Masters of Science in Leadership, Organizational Leadership, 3.3
University of Phoenix 2009 — 2013
Bachelor of Applied Science in Management, Business Administration and Management, General
Highline Community College 2004 — 2006
Associate's Degree, Business Administration and Management, General
Highline Community College 2001 — 2004
One Year Bookkeeping Certifcate, Accounting
Chas Roberts Air Conditioning, Inc. April 2015 - Present
Norwegian Cruise Line August 2014 - November 2014
Randstad/Global Water January 2014 - February 2014
Corporate Job Bank/AZ Department of Public Safety August 2013 - October 2013
Best Western International 2010 - 2012
US Airways April 2006 - September 2007
Mesa Airlines April 2005 - April 2006
ATC Vancom June 2003 - March 2005
United States Postal Service September 2001 - June 2003
American Pharmaceuticals September 1997 - July 2002
Skills
Data Entry, Microsoft Excel, Microsoft Word, Outlook, A/R collections, Bookkeeping, Customer Service, Call Centers, Telephone Skills
Education
NCL University 2014 — 2014
Certified Diploma, Cruise travel
American Truck Driving School 1996 — 1996
Commercial Drivers License, Truck Driving, A+
Gateway Community College 1990 — 1991
n/a, Pharmacy Technician/Assistant
South Mountain High School 1977 — 1981
GED, General Studies
Best Western International June 2012 - Present
Skills
Hospitality Management, Certified Hotel Adm., Certified Hospitality..., Communication skill, Presentation Development, Team Building, Training Program..., Employee Training, Hospitality, Hotel Management, Revenue Analysis, Hotels, Training, Yield Management, Food & Beverage, Hospitality Industry, Budgets, Customer Service, Leadership, Customer Satisfaction, Management, Profit, Teamwork, Restaurant Management, Restaurants, Catering, Hiring, Lodging, Resorts, Front Office, Banquets, Property Management..., Hotel Booking, Guest Service Management, Tourism, OnQ, Menu Development, Pre-opening, Income Statement, Revenue Forecasting, Opening Hotels, P&L, Pre-opening experience, Hotel Administration
Education
Florida State University 1980 — 1985
BS, Hotel & Restaurant Administration
NGX International October 2013 - Present
Best Western International August 2012 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking
Education
Florida International University 2015 — 2018
Bachelor's Degree, Army ROTC, Military Science and Operations
University of Phoenix 2012 — 2014
Bachelor of Science (B.Sc.), Criminal Justice
Mediterranean Inn March 2012 - Present
Seattle Repertory Theatre September 2012 - Present
Best in Class Education March 2012 - June 2014
Best Western International July 2011 - March 2012
Teen Mania Ministries International August 2008 - August 2010
Skills
Public Speaking, Microsoft Office, Teaching, Event Planning, Research, Microsoft Word, Customer Service, Microsoft Excel, Event Management, Social Media, Training
Education
Liberty University 2009 — 2011
Bachelor of Science, Religion/Religious Studies
Highline College 2006 — 2008
Associate of Arts (A.A.), History
Best Western International May 2014 - Present
Woodfin January 2014 - Present
Skills
Customer Service, Customer Satisfaction, Sales, Custodial Services, Hospitality, Waitressing, Fine Art, Contemporary Art, Visual Arts
Education
Hollins University
Virginia Western Community College
On the Bus Productions November 2011 - Present
Wally's Natural Products May 2011 - March 2014
Cookie Lee Fine Fashion Jewelry 2000 - 2012
Best Western International July 2009 - April 2011
Skills
Customer Service, Microsoft Office, Team Building, Event Management, Sales, Strategic Planning, Microsoft Word, Event Planning, Social Networking, Press Releases, Management, Public Relations, Marketing, Entertainment, Start-ups, Social Media Marketing, Marketing Strategy, Social Media, Advertising, Online Marketing, Public Speaking, Entrepreneurship, New Business Development, Leadership, Coaching, Sales Management
Education
Heald College-Roseville 2005 — 2007
Associate's degree, Business Administration and Management, General
Regions Financial Corporation June 2015 - Present
Wells Fargo April 2015 - June 2015
Wells Fargo July 2013 - April 2015
Best Western International May 2013 - July 2013
Georgia Cleaning Company August 2008 - December 2010
Freelancer August 2007 - January 2010
Go Money Transfers February 2007 - August 2008
Skills
Customer Service, Public Relations, Leadership, English, Translation, Public Speaking, Microsoft Word, Microsoft Office, Portuguese, PowerPoint, Teamwork, Team Leadership, Cash Handling, Banking, Sales
Education
Kennesaw State University - Michael J. Coles College of Business 2013 — 2015
Bachelor of Business Administration (B.B.A.), Management
Georgia Perimeter College 2011 — 2013
Associate of Arts (A.A.), Foreign Language, 3.9
Georgia Perimeter College 2011 — 2012
Associate of Science (A.S.), Business Administration, 3.88
Crossroads Travel Inc. June 2015 - Present
Trailways Transportation System July 2013 - April 2015
Silver Diner September 2012 - June 2013
Best Western International March 2011 - September 2012
Skills
Leadership, Hospitality, Teamwork, Event Planning, Customer Service, Microsoft Word, Telephone Skills, Time Management, Event Management, Critical Thinking, Communication, Creative Writing, Outlook
Education
George Mason University 2009 — 2012
Bachelor of Arts (B.A.), Global Affairs
Radford University 2008 — 2009
Bachelor of Arts (B.A.), History
Best Western International September 2013 - Present
Wyndham Garden Hotel Philadelphia Airport September 2012 - September 2013
Crescent Hotels & Resorts March 2011 - September 2012
Holiday Inn West Chester, PA July 2006 - March 2011
Hersha Hospitality June 2005 - July 2006
Skills
Hospitality Management, Hospitality Industry, Hotel Management, Hotels, Revenue Analysis, Yield Management, Front Office, Food, Pre-opening, Resorts, Rooms Division, Property Management..., Micros, Opening Hotels, Revenue Forecasting, Hiring, Employee Relations, Payroll, Lodging, Opera, Food & Beverage, Food, OnQ, Banquets, Hospitality, MICROS
Education
Holy Family College 1986 — 1991
Bachelor's of Arts, Management & Marketing
Best Western International June 2014 - Present
Best Western International October 2009 - May 2014
Best Western Premier Academy Plaza Hotel January 2009 - September 2009
Best Western Royal Dublin Hotel 2007 - 2008
Tara Towers Hotel 2006 - 2007
Holiday Inn Dublin City Centre 2005 - 2006
Pyramid Advisors 2003 - 2005
Best Western Red Jacket Mountain View 2002 - 2003
Holiday Inn Dublin City Centre 1999 - 2002
Skills
Revenue Management, Hotel Management, Hospitality Management, Yield Management, Hospitality Industry, Tourism, Revenue Analysis, Entertainment, Front Office, Micros, Hotels, Pre-opening, Hospitality, Property Management..., Resorts, Opera, Food & Beverage, Rooms Division, Corporate Communications
Education
Gettysburg College 1988 — 1991
BA, Finance
Madison High School, NJ
University of California, Riverside April 2014 - Present
The Braeburn Group March 2012 - Present
University of California, Riverside - Psychology Laboratory April 2014 - December 2014
Best Western International February 2013 - September 2013
Skills
iPhone, Management, Leadership, Mac, Retail, Team Leadership, Social Networking, Team Building, Marketing Strategy, Strategy, OS X
Education
University of California, Riverside 2013 — 2015
Bachelor of Arts (B.A.), Psychology
Glendale Community College 2011 — 2013
Young Harris Water Sports LLC. April 2015 - Present
Young Harris Water Sports LLC. February 2014 - March 2015
RevvingUP Revenue February 2012 - February 2014
Best Western International October 2012 - May 2013
IHG - InterContinental Hotels Group January 2012 - March 2012
IHG July 2010 - January 2012
IHG September 2008 - July 2010
IHG September 2007 - September 2008
Hyatt Hotels Corporation April 2006 - September 2007
Hyatt Hotels Corporation April 2006 - September 2007
Skills
Revenue Management, Hotel Management, Pre-opening, Hospitality Industry, Guest Service, Operations Management, Project Portfolio..., Pricing Strategy, Pricing Anal, Training & Development, Sales Operations, Sales Management, Food & Beverage, Revenue Analysis, Yield Management, Hotels, Customer Service, Employee Training, Resorts, Hospitality Management, Budgets, Hospitality, Front Office, Team Building, Rooms Division, Customer Satisfaction, Property Management..., Leadership, Training, Online Travel, Tourism, Hotel Booking, Management, Sales
Education
Georgia Gwinnett College 1997 — 1999
Associate's degree, Business Administration and Management, General
Woodward Academy 1995 — 1997
Diploma, General Studies
Hands Of Excellence Paint Co. April 2012 - July 2012
Best Western International March 2007 - December 2008
Skills
Customer Service, Teamwork, Cleaning, Hospitality, Hotels
Education
Guilford Technical Community College 2012 — 2012
N/A, Employability Skill's, N/A
North Carolina A&T State University (Middle College) 2003 — 2003
N/A, N/A
Ben L. Smith High 2001 — 2002
N/A, N/A
Crossroads Conference Center January 2015 - Present
Holiday Inn Express & Suites August 2013 - Present
Sparta Chamber of Commerece May 2015 - September 2015
Inn at Saint Marys Hotel & Suites March 2010 - November 2013
Hilton Garden Inn February 2013 - May 2013
Best Western International September 2011 - June 2012
Skills
Customer Service, Hotels, Hospitality, Sales, Front Office, Training, Teamwork, Reservation, Cashiering, Photography, Problem Solving, Event Management, Event Planning
Education
Grand Valley State University 2013 — 2016
Bachelor's Degree, Meeting and Event Planning
Southwestern Michigan College 2011 — 2013
Certificate, Special Events
Best Western International October 2012 - Present
Wyndham Worldwide March 2010 - October 2012
Loews Hotels June 2003 - January 2010
Skills
Revenue Analysis, Hospitality Management, Resorts, Yield Management, Front Office, Pre-opening, Rooms Division, Customer Service, Hotels, Sales Management, Tourism
Education
Champagnat Catholic School
High School
Florida International University
Psychology, Psychology
Mott Community College August 2014 - Present
Captur Technologies, LLC January 2009 - Present
Whitestone Bay Condominiums May 2008 - September 2009
Best Western International May 2007 - December 2007
Skills
Wastewater Treatment, Water Treatment, Water Filtration, Process Design, Laboratory Skills, Hotels, Lodging, Construction Management, Customer Service, Event Management, Team Building, Leadership, Sales Management, Time Management, Project Management, Public Speaking
Education
Grand Valley State University 2003 — 2008
Bachelor's Degree
Harbor Springs High School 1999 — 2003
High School
Flying Dog Brewery 2010 - 2013
Homewood Suites by Hilton Hotel 2008 - 2010
Best Western International 2007 - 2008
Skills
Management
Education
Hagerstown Community College 2008 — 2010
English, Sophomore
South Hagerstown High School 2001 — 2006
High School, General, Senior
vineyard vines August 2015 - Present
Best Western International July 2015 - Present
NYC Board of Education September 2014 - June 2015
Peggy O'Neills May 2011 - June 2015
SUNY Oneonta January 2014 - May 2014
Oneonta State Emergency Squad October 2012 - May 2014
Oneonta Community Health Center August 2013 - December 2013
Bistro on Main October 2012 - December 2012
Catholic Charities Brooklyn and Queens June 2006 - August 2006
Skills
Microsoft Office, Social Media, POS, Photoshop, Experience Working with..., Enjoy Working with..., EMS, Customer Service, Teamwork, Cpr Certified, AED, Healthcare, CPR Certified, PowerPoint, Public Speaking, Working With Children, Microsoft Excel, Time Management, Event Planning, Microsoft Word, Research, Teaching
Education
George Mason University 2015 — 2017
Master of Public Health (MPH), Epidemiology
State University of New York College at Oneonta 2010 — 2014
Bachelor of Science (B.S.), Human Biology
Best Western International January 2012 - Present
Jenna Neason May 2006 - Present
Solace Financial LLC September 2007 - November 2011
Barnes & Noble September 2006 - June 2007
Skills
Accounting, Customer Service, Office Administration, Art, Graphic Design, Communication, Organization
Education
Guilford College 2002 — 2006
Bachelor of Arts (BA), Visual and Performing Arts
Valdosta State University 2001 — 2002
Marriott August 2014 - Present
Florida International University August 2013 - Present
Best Western International May 2014 - August 2014
Skills
Microsoft Office, PowerPoint, Research, Public Speaking, Microsoft Excel, Microsoft Word, Social Media, Teamwork, Customer Service, Matlab, Photoshop, Higher Education
Education
Florida International University 2013 — 2016
Bachelor's degree, Hospitality Management
Miami Dade College 2010 — 2013
Associate of Arts (AA), Hospitality and Tourism
Fifth Third Bank August 2013 - June 2014
Suburban Inns February 2012 - August 2013
Macy's October 2011 - November 2012
Best Western International January 2012 - February 2012
Campus Dining- Riverlanding September 2008 - September 2011
2003-2011Rajzer's Farm Market April 2003 - August 2011
Skills
Public Relations, Cpr Certified, Sales, Customer Satisfaction, Customer Service, Hotel Booking, Hotels, Microsoft Office, Hospitality Service, Customer Retention, Social Media
Education
Grand Valley State University 2007 — 2012
APR, Public Relations
Grand Valley State University 2007 — 2012
Degree, Progress; Advertising and Public Relations, emphasis on Public Relations
Paw Paw High School 2003 — 2007
Travel Leaders "formerly Carlson Wagonlit Travel" July 2007 - Present
LaQuinta Inn and Suites September 2003 - October 2005
Tharaldson Lodging December 2000 - July 2003
Best Western International March 1990 - March 2000
Education
Highline College
Interior Design
Newmarket International, Inc. an Amadeus company March 2015 - Present
Jglam Events October 2014 - February 2015
Vintage Reddoor October 2014 - January 2015
Forever in Love June 2014 - August 2014
The Mutiny Hotel December 2013 - May 2014
Best Western International January 2013 - November 2013
A+ Spanish Academy February 2007 - August 2012
Skills
Event Planning, Hospitality, Wedding Planning, Customer Service, Events Coordination, Event Management, Social Media, Sales, Hotels, Hospitality Management, Hospitality Industry, Microsoft Office, Microsoft Excel, Microsoft Word, Marketing Communications, Facebook, Front Office, Marketing Strategy, Floral Design, Team Leadership, Training Management, Public Speaking, Project Management, Online Advertising, Organizational..., Entrepreneurship, Lead Generation, Social Networking, Public Relations, Corporate Events, Meeting Planning, Management, Food & Beverage, Salesforce Training, Contractual Agreements, Contract Management
Education
Florida International University 2012 — 2014
Bachelors of Science, Hospitality management, 3.0
DynCorp International July 2012 - July 2014
AlliedBarton Security Services January 2007 - June 2012
Best Western International May 2006 - December 2006
The Home Depot April 2003 - May 2006
Convergys September 2001 - April 2003
Georgia Power Company December 2000 - May 2001
Skills
Program Management, Project Management, Customer Service, Client Relations, Reporting & Analysis, Data Entry, Operations Management, NISPOM, Microsoft Office Suite:..., Accounting, Executive Level..., Document Management, File Management, Active DoD Secret...
Education
Georgia State University 2014 — 2017
Bachelor's degree (in process), Medical Informatics
Georgia Perimeter College 2010 — 2011
Associate's Degree, Business
Gateway Foundation June 2014 - Present
Gateway Foundation August 2013 - June 2014
The South Suburban Council on Alcoholism and Substance Abuse March 2013 - August 2013
Regional Mental Health Center February 2012 - March 2013
Hyatt Hotels Corporation October 2008 - December 2010
Hyatt Hotels Corporation March 2003 - October 2008
Starwood Hotels & Resorts Worldwide, Inc. May 1997 - September 2001
Hyatt Regency Chicago November 1992 - May 1997
Best Western International February 1989 - October 1992
Hyatt Hotels Corporation August 1980 - October 1988
Skills
Event Planning, Hospitality
Education
Governors State University
Master of Health Science in Addiction Studies, GPA 4.0
Syracuse University - Martin J. Whitman School of Management
Bachelor of Science, Marketing and Distribution Management
Hilltop Inn Berlin, Vermont January 2014 - Present
Freelance September 2012 - June 2013
Red Roof Inn April 2010 - May 2012
Green Mountain College June 2004 - March 2012
Best Western International October 2002 - November 2009
Midway Oil Corp. March 1992 - October 2002
Skills
Customer Service, Educational Leadership, Efficiency, Staff Development, Public Speaking, Adult Education, Editing, Research, Teaching
Education
community college of vermont- rutland campus 2010 — 2012
Liberal Arts and Sciences/Liberal Studies
Green Mountain College 1991 — 1993
n/a, Business, Management, Marketing, and Related Support Services
Residence Inn by Marriott Fort Lauderdale Intracoastal September 2014 - Present
Holiday Inn Express & Suites May 2014 - July 2014
Choice Hotels International December 2011 - August 2013
Massey Services July 2009 - June 2011
Urgentmed January 2011 - March 2011
Best Western International January 2009 - July 2009
The Newport Beachside Hotel & Resort June 2007 - August 2008
Fontainebleau Miami Beach June 2006 - April 2008
Best Western International January 2005 - August 2006
Skills
Front Office, Hotel Management, Hospitality, Food, Rooms Division, Hotels, Hospitality Management, Resorts, Pre-opening, Team Building, Property Management..., Training, Employee Training, Guest Service Management, Hotel Booking, OnQ, Payroll, Opening Hotels, Recruiting, Hospitality Industry, Pre-opening experience, Fine Dining, Meeting Planning, Revenue Analysis, Yield Management, Restaurants, Opera, Banquets, Convention Services, Micros, Food & Beverage, Customer Satisfaction, Tourism, Catering, Delphi, Revenue Forecasting, Food, MICROS, Customer Service, Event Management, Concierge Services, Management, Event Planning
Education
Florida International University 2014 — 2016
Master's Degree, Hospitality Administration/Management
Florida International University 2011 — 2015
Bachelor of Science (BS), Hospitality Management in Hotel/Lodging Management
Miami Dade College 2011 — 2013
Associate of Arts (AA), Hospitality Administration/Management
Keiser College 2010 — 2011
Diploma, Medical Assisting
University of West Florida 2002 — 2005
Hospitality Management
Amway April 2011 - March 2013
Amway June 2009 - April 2011
Grand Valley State University Bookstore September 2004 - February 2009
Best Western International March 2008 - August 2008
Skills
Problem Solving, Bilingual-English/Spanis..., Data Analysis, Process Improvement, Event Planning, Customer Service, Teamwork, Microsoft Office, SAP
Education
Grand Valley State University 2004 — 2009
Bachelor of Arts (B.A.), Hospitality and Tourism Management
Public Relations Student Society of America, George Mason University Chapter May 2013 - Present
Great American Restaurants August 2013 - Present
Taschler Spine & Rehab May 2013 - September 2013
Best Western International October 2011 - September 2013
Outback Steakhouse January 2008 - September 2013
Public Relations Student Society of America September 2012 - May 2013
Skills
Public Relations, Event Planning, Customer Satisfaction, Communication, Snowboarding, Waitressing, Front Office, Hospitality, Social Media
Education
George Mason University 2010 — 2014
Bachelor of Arts (B.A.), Communication, General, Senior
ISEP: International Student Exchange Programs July 2015 - Present
ISEP: International Student Exchange Programs September 2012 - July 2015
Forward Strategy, L.L.C. September 2011 - October 2012
The Brenn-White Group August 2011 - September 2011
British Council, British Embassy April 2007 - August 2011
Best Western International February 2006 - March 2007
House of Commons, Parliament January 2004 - May 2004
Florida House of Representatives January 2002 - May 2002
Delaware North May 2001 - August 2001
Skills
Strategic Partnership..., Competitive Market..., Market Research analysis, Online Advertising, Policy, Analysis, Strategy, Government, Corporations, Membership, Universities, Higher Education, Research, International Education, Event Management, Public Relations, Event Planning, Social Media, Strategic Partnerships, Marketing Communications, B2B, Marketing, Strategic Communications, Staff Development, Social Networking, Integrated Marketing, International Relations, Management, Program Management, Market Research, Public Policy, Intercultural..., Policy Analysis, Editing, Project Planning, Nonprofits, Public Speaking, Advertising, Program Development, Qualitative Research, Program Evaluation, Student Affairs, Student Recruiting
Education
The London School of Economics and Political Science (LSE) 2004 — 2005
MSc, Media & Communication
Florida State University 2000 — 2004
BS, Communication
Proximity Canada June 2011 - Present
Wunderman November 2010 - May 2011
Blitz Direct, Data & Promotion (a division of Cossette Communication Group) 2007 - August 2010
Cossette Communication-Marketing 2006 - 2007
Cossette Communication-Marketing August 2005 - June 2006
Tattoo Music 2004 - 2005
Radke Films 2003 - 2004
Best Western International 2002 - 2003
Skills
Advertising, Marketing, Management, Digital Marketing, Marketing Communications, Social Media Marketing, Direct Marketing, Creative Strategy, Integrated Marketing, Online Advertising, Social Media, Digital Strategy, Online Marketing
Education
George Brown College 2000 — 2002
Diploma
Woburn CI 1996 — 2000
Hofstra University May 2015 - Present
Hofstra University February 2014 - May 2015
State Farm June 2014 - September 2014
Hofstra University January 2014 - May 2014
Greenland Holding Group Company Limited July 2013 - December 2013
Industrial and Commercial Bank of China February 2012 - July 2012
Best Western International January 2011 - September 2011
China Financial Futures Exchange July 2010 - December 2010
Skills
Financial Analysis, Corporate Finance, Microsoft Excel, R, SQL, Investments, VBA, Data Analysis, Statistical Data..., PowerPoint, Bilingual Communications, Chinese
Education
Hofstra University 2014 — 2016
Master of Business Administration(M.B.A.), Finance/Business Analytics, GPA: 3.7/4.0
Consumer Debtor Protection of Canada Ltd. February 2015 - Present
Starbucks May 2014 - Present
A-Venture Capital / President Jean Marc Lopez October 2013 - March 2014
Tommy Hilfiger October 2011 - November 2012
Best Western International May 2011 - September 2011
Skills
Time Management, Interpersonal Skill, Sales&Marketing, Customer Service, Bookkeeping, Strategic Planning, Human Resources, Recruiting, Team Management, Social Media, Market Research, Social Networking, Leadership, Microsoft Office
Education
Humber Business School 2013 — 2014
Post Graduate Global Business Management, Business Administration and Management, General
Gujarat University 2009 — 2012
Bachelor of Commerce (B.Com.), Business Administration and Management, General
H.L. Centre for Professional Education 2009 — 2012
Diploma in Business Management with E-Commerce, Business Administration and Management, General
Cox Business Center October 2012 - Present
Hilton Worldwide August 2011 - December 2011
Marriott International August 2010 - January 2011
Best Western International January 2007 - August 2010
Skills
Event Management, Social Media, Corporate Events, Entertainment, Sponsorship, Live Events, Trade Shows, Parties, Event Planning, Meeting Planning, Wedding Planning, Coordinating Events, Private Events, Facebook, Social Networking, Social Media Marketing, Publicity, Weddings, Event Producing, Marketing, Venue Management, Acting, Marketing Communications, Talent Booking, Hospitality, Catering, Food, Theatre, Convention Services, Hotels, Hospitality Management, Coordinating Special..., Venue, Special Event, Receptions, Hotel Management, Events Coordination, Entertainment Management, Conference Coordination, Banquets, Sales
Education
Texas Christian University 2004 — 2006
Mass Communication/Media Studies
Fort Lewis College 2002 — 2004
Communication, General
Best Western International December 2014 - Present
University of Saint Francis - Fort Wayne August 2012 - Present
Best Western International June 2014 - November 2014
Medical Protective March 2014 - May 2014
Paw Print Student Newspaper September 2013 - February 2014
University of Saint Francis Student Government Association August 2012 - December 2013
Meijer December 2011 - December 2013
La Quinta February 2011 - September 2011
Elitch Gardens April 2009 - November 2010
Skills
Customer Service, Training, Inventory Management, Sales, Management, Team Building, Event Management, Troubleshooting, Outlook, Organizational..., Business, Event Planning, Hospitality, Microsoft Office, Leadership, Public Speaking, Strategic Planning, Operations Management, Achieving Results, Project Management, InDesign, Creative Strategy, Effective Communication, Team Leadership, Time Management
Education
Grace College & Seminary 2015 — 2017
Youth Ministry
University of Saint Francis 2012 — 2015
Business Administration and Management, Sophomore
Overland High School 2008 — 2011
Pickens Technical College 2009 — 2010
Certification, Net+/A+
Best Western International February 2013 - Present
The Vincit Group October 2011 - December 2012
Skills
Interviews, Employee Benefits, Human Resources, Management, Policy, Recruiting
Education
Georgia State University - J. Mack Robinson College of Business 2012 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Uber June 2015 - Present
Uber September 2014 - June 2015
Best Western International January 2014 - June 2015
Best Western International January 2013 - January 2014
Sabre Publishing July 2011 - October 2012
Moore Norman Technology Center August 2009 - May 2012
Tierra Media Group August 2009 - July 2011
University of Oklahoma 2007 - 2009
University of Oklahoma June 2006 - July 2008
Hobby Lobby February 2006 - June 2007
Skills
Marketing, Art Direction, Graphic Design, Data Analysis, Long-term Customer..., Customer Support, Adobe Creative Suite, Creative Concept Design, Creative Direction, Digital Marketing, Digital Magazines, Digital Publishing, Adult Education, Higher Education, Online Publishing, InDesign, Customer Service, Social Media, Digital Media, Management, Social Media Marketing, Training, Microsoft Word, Leadership
Education
Fort Hays State University 2001 — 2005
Bachelor of Fine Arts (BFA), Graphic Design
МОБУ СОШ №32 1994 — 2000
High School
Frederik Meijer Gardens & Sculpture Park November 2014 - Present
Best Western International September 2013 - November 2014
Meijer April 2012 - September 2013
Papa Johns August 2011 - April 2012
McDonald's Corporation September 2009 - July 2011
Skills
Customer Satisfaction, Customer Service, Friendly Personality, People Skills, People-oriented, Creative Problem Solving, Management, Market Research, Human Resources, Hospitality Industry
Education
Grand Valley State University 2011 — 2015
Bachelor of Science (BS), Hospitality Administration/Management
Loyaulte' Inc. August 2015 - Present
Marble Entertainment /Inc March 2014 - Present
Loyal-T Inc February 2005 - April 2015
Hardstreet Inc June 2005 - March 2014
MetroPCS October 2009 - February 2011
Best Western International February 2008 - December 2010
Skills
barbering, Entrepreneurship, Music Production, Promotions, Marketing, Songwriting, Social Media Marketing, Event Planning, Facebook, Entertainment, Music Industry, Social Networking, Recording
Education
Anthem College-Orlando 2013 — 2014
Information Technology
Anthem college orlando 2013 — 2014
Cosmetology/Cosmetologist, General
Florida Metropolitan University 1999 — 2001
Bachelor's in computer science, Computer Science/ Music Production
Lincoln high 1994 — 1997
Diploma, all
Kaplan College February 2010 - Present
Best Western International February 2002 - July 2010
Motel 6 February 1996 - June 2001
Skills
Data Entry, CampusVue, Higher Education, Campus, Administrative..., PowerPoint, Outlook, Customer Service, Cpr Certified, Telephone Skills, Public Speaking, Event Planning, Time Management, Appointment Scheduling, Microsoft Excel, Microsoft Word, Resume Writing, Training
Education
Kaplan University 2011 — 2013
Bachelor of Business Administration (B.B.A.)
Kaplan College 2009 — 2010
Medical Office Specialist
Gavilan College 1997 — 1998
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Downey Savings February 2007 - November 2011
Deceased October 2009 - August 2010
Best Western International December 2001 - June 2006
Bank One of AZ 1980 - 1999
Education
Glendale Community College 1978 — 1984
AA, Business
Best Western International August 2012 - Present
Niagara Catholic High School September 2014 - Present
Niagara Falls Boys & Girls Club June 2009 - September 2014
Jaco Hybrid Training Center February 2013 - April 2013
SugaFly Enterprises Inc. November 2012 - April 2013
Niagara County Community College July 2007 - February 2009
Skills
Strategic Planning, Business Planning, Research, Team Management, Sales, Leadership, Market Planning, Customer Service, Marketing, Public Speaking, Market Research, Management, Sports, Business Development, Training, Event Management, Public Relations, Social Networking
Education
Full Sail University 2009 — 2010
Masters, Entertainment Business
State University of New York College at Cortland 2005 — 2008
Bachelors, Sports Management
Niagara County Community College 2002 — 2004
Associates, Business Administration and Management
Best Western International August 2012 - December 2014
Best Western International March 2011 - August 2012
NCO Financial Systems June 2008 - July 2010
NCO Financial Systems July 2003 - June 2008
American Express September 1993 - July 2003
Skills
Call Center, BPO, Vendor Management, Outsourcing, Customer Experience, Performance Management, Process Improvement, Operations Management, Analysis, Business Development, Customer Service, Executive Management, Leadership, Management, Networking, Program Management, Project Management, Project Planning, Sales Management, Service Delivery, Strategy, Team Building, Team Management, Training, Workforce Management, CRM, Coaching, Customer Satisfaction, Call Centers, Strategic Planning, Business Process..., Change Management, Customer Retention, Business Analysis
Education
High Point University 1998 — 2002
BS, Business Administration, Computer Information Systems
High Point University 1998 — 2002
BS
Best Western International September 2014 - Present
Indus Hotels January 2013 - September 2014
Holiday Inn Express & Suites Columbus Airport May 2007 - September 2014
Columbus Hospitality Management January 2009 - January 2013
YMCA of Central Ohio August 2006 - December 2007
Hilton Cleveland South October 2002 - November 2003
Winegardner & Hammons July 2000 - October 2002
Radisson Hotel Cleveland Airport 2000 - 2002
Skills
Forecasting, Project Management, Accounting, Competitive Pricing, Hotels, Revenue Analysis, Banquets, Hospitality, Budget, Sales, Competitive Analysis, Hospitality Management, Hospitality Industry, Yield Management, Marketing Strategy, Front Office, Strategic Planning, Property Management..., Accounts Receivable, Management, Inventory Management, Customer Satisfaction, Leadership, Training, Event Planning, Team Building, Catering, Marketing, Customer Service, Resorts, Meeting Planning, Budgets, Food & Beverage, Lodging, Hotel Management, Hotel Booking
Education
Franklin University 2010 — 2014
Forensic Accounting
Sinclair Community College 2000 — 2002
Business Management
Lutheran West 1992 — 1996
Oakwood Worldwide April 2013 - Present
Oakwood Worldwide August 2005 - Present
Oakwood Temporary Housing September 2008 - February 2011
Oakwood Worldwide 2005 - September 2008
Best Western International 2002 - August 2005
Skills
Hospitality, Account Management, Cold Calling, Hotels, Sales Management, Sales, Sales Process, New Business Development, Selling, Customer Satisfaction, Trade Shows, Salesforce.com, Sales Presentations, Direct Sales, B2B, Budgets, Management, Marketing Strategy, Customer Service, Contract Negotiation, Inventory Management, Team Leadership, CRM
Education
Grand Canyon University 2006 — 2010
Other
Best Western International May 2007 - Present
American Express July 2003 - January 2007
Studio Z Pro November 2003 - June 2005
Neutron Industries August 2003 - April 2004
Paymentech May 2000 - May 2001
POS Systems May 1997 - May 2000
Education
Glendale Community College 2002 — 2003
Associate of Arts (AA), Musicians Management
Arizona Institute of Business and Technology 1994 — 1996
AA, Business Operations, Accounting
Shadow Mountain High School 1981 — 1985
none, Public Relations
Best Western International June 2015 - Present
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Outlook, English, Budgets, Strategic Planning, Team Building, Coaching, Management, Sales, Teamwork, Hospitality, Human Resources, Accounts Payable, Recruiting, Forecasting, Customer Satisfaction, Front Office, Property Management, Food, Hospitality Industry, Hotels, Hospitality Management, Micros, Hotel Management, Pricing, Contract Negotiation, Payroll, Hiring, Revenue Analysis, Leadership, Training, Time Management, Marketing, Banking, Rentals, Condos, Apartments, Luxury
Education
Florida Agricultural and Mechanical University
Mathematics
Graham Accounting & Business Services, LLC July 2015 - Present
Cloquet Bookkeeping Service, LLC February 2012 - July 2015
Lake Superior College August 2012 - December 2014
Chili's 2005 - 2011
TDK 1999 - 2001
Best Western International 1995 - 1999
United States Marine Corps February 1990 - February 1998
Skills
Web Design, Web Development, Entrepreneurship, Software Development, Mobile Applications, Start-ups, SEO, HTML, WordPress, Technical Support, CSS, Social Media, PHP, Photoshop, Graphic Design, Computer Building, Computer Repair, Home Networking, Windows Services, Virus Removal, Computer Maintenance
Education
Lake Superior College 2013 — 2015
Associate in Arts Degree
Lake Superior College 2013 — 2014
Information Technology Specialist: Network Administration
Lake Superior College 2013 — 2014
Bookkeeping
Lake Superior College 2012 — 2014
Associate’s Degree, Computer and Web Programming (AAS)
Glendale Community College 1994 — 1997
Computer Science
Barry Goldwater High School 1986 — 1989
High School, General Studies
William S. Hart High School 1985 — 1986
High School, General Studies
Verizon Wireless April 2012 - Present
City of Hampton October 2011 - April 2012
Best Western International May 2011 - October 2011
National Urban League June 2010 - August 2010
Target May 2006 - January 2010
Skills
Microsoft Excel, Microsoft Word, Leadership Development, Recruiting, Organizational..., Non-profits, Public Speaking, Human Resources, Teamwork, Customer Service, Social Networking, Sales, Social Media, Microsoft Office, Time Management, Social Media Marketing, Facebook, PowerPoint
Education
Strayer University (VA) 2012 — 2015
Master of Business Administration (M.B.A.), Human Resources Management
Hampton University 2007 — 2011
Bachelor of Science (B.S.), Business Administration
ServiceMaster All Care Restoration November 2014 - September 2015
Oakwood Worldwide November 2011 - June 2014
Holiday Inn Express Hotel & Suites Peoria/North Glendale October 2009 - June 2011
Holiday Inn Express Hotel October 2009 - June 2011
Holiday Inn Express Hotel & Suites October 2009 - June 2011
Oakwood Worldwide November 2008 - October 2009
Avenue Communities May 2006 - November 2008
Eagle Property Management/Trillium Management May 2006 - November 2008
Best Western International February 1999 - May 2006
Best Western International 1997 - 2006
Skills
Marketing, Sales, Marketing Strategy, Training, Management, Sales Management, CRM
Education
Harper College 1982 — 1983
The Blackstone Group April 2012 - Present
Best Western International 2008 - 2012
Hilton Garden Inn March 2007 - September 2008
Residence Inn by Marriott September 2006 - March 2007
Choice Hotels International June 2002 - September 2006
United States Air Force June 2000 - June 2006
Skills
Hotel Management, Sales & Marketing..., Meeting Planning, Travel Management, Business Management, Business Process..., Human Resources, Human Resource..., Yield Management, Hospitality Management, Customer Experience, Team Building, Hospitality, Client Services, Client Relations, Customer Service, Food & Beverage, Customer Satisfaction, Tourism, Budgets, Hospitality Industry, Front Office, Resorts
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2007 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Harrisburg Area Community College 2003 — 2007
Associate's degree, Hotel/Motel Administration/Management
American Retirement Counselors June 2015 - Present
AmeriCorps Partnership To End Homelessness September 2014 - April 2015
Liberty Tax Service January 2013 - April 2013
The Telephone Centre September 2008 - November 2012
Honey Baked Ham and Cafe December 2006 - March 2007
Decorator Industries, Inc. January 2007 - January 2007
RGIS December 2005 - March 2006
Best Western International October 2004 - November 2005
Ramada Limited February 2001 - April 2002
Boone Take-Out Express October 1999 - July 2000
Skills
Typing, Articulate, Mathematics, Inventory Management, Shipping, Data Entry, Customer Service, Telephone Skills, Word, PowerPoint, Microsoft Office, Teamwork, Access, Writing, Windows, Public Speaking, Customer Relations, Fax, Documentation, Outlook, Call Center, Administration, Research, Quality Assurance, Billing, Database Administration, Editing, Market Research, MS Office Suite, Social Media, Administrative Support, Customer Satisfaction, Social Networking, Facebook, Data Analysis, Microsoft Word, System Administration, Call Centers, Management, Event Planning, Human Resources, Administrative..., Software Documentation, Invoicing, Leadership, Training
Education
Laurel University 2013 — 2015
Bachelor of Arts (B.A.), Management and Ethics
Guilford Technical Community College 2013 — 2013
General Studies
Greensboro College 2010 — 2011
Executive BBA
Guilford Technical Community College 2009 — 2010
General Studies
Stanly Community College 2008 — 2008
Certificate, Small Business Management
North Rowan High School 1991 — 1995
Oakwood Worldwide January 2014 - Present
Oakwood Worldwide March 2013 - January 2014
Oakwood Worldwide October 2012 - March 2013
Oakwood Worldwide October 2011 - October 2012
Best Western International February 2011 - October 2011
JCPenney 2008 - 2010
Skills
Customer Service, Sourcing, Hotels, Customer Satisfaction, Hospitality Industry, Hospitality, Sales, Negotiation, Marketing, Budgets, New Business Development
Education
Glendale Community College 2009 — 2011
Pilot Thomas Logistics May 2011 - July 2015
Pilot Thomas Logistics June 2007 - May 2011
Best Western International June 2005 - May 2007
Skills
Pricing Analysis, Pricing, Pricing Strategy, SAP, Freight, Logistics, Inventory Management, Supply Chain, Accounts Payable, Expenses, Great Plains Software, Factor, Outlook, Microsoft Excel, Hotel Booking, Hotels, Accounts Receivable, Procurement, DocLink, Typing, 10 Key, Microsoft Word, Accounting, Data Entry, Invoicing, General Ledger, Inventory Control, Purchasing, Account Reconciliation, Spreadsheets, Access, Process Improvement, Customer Service, Microsoft Office, Leadership, Financial Analysis, Financial Reporting, Petroleum
Education
Oklahoma State University-Oklahoma City 2014 — 2017
Registered Nursing/Registered Nurse
Francis Tuttle Technology Center 2004 — 2005
Cosmetology/Cosmetologist, General
Guthrie High School 2000 — 2004
Telerx October 2009 - Present
Best Western International December 2008 - October 2009
Target October 1999 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Call Centers, Invoicing, Coaching, Training, Payroll, Data Entry, Administrative..., Recruiting, Event Planning, Management, Leadership, Team Leadership, Interviews, Sales
Education
Gaston College
Certificate in Medical Office Administration, Medical Office Management/Administration
Bessemer City High School
iHeartRadio July 2015 - Present
Best Western International June 2014 - Present
Radio Spokane September 2012 - June 2015
Peak Broadcasting, LLC. July 2012 - April 2013
Impact Radio Group February 2010 - July 2012
Bishop Kelly High School August 2009 - May 2012
Impact Radio Group September 2011 - February 2012
Skills
Radio, Broadcast, Radio Broadcasting, Editing, Music, Radio Host, Recording, Social Media, Adobe Audition, Public Relations, Advertising, Marketing, Marketing Communications, VoxPro, Wide Orbit, Promo Suite, Scott Studios, TLC Systems, Comrex, Tieline Technologies, NextGen, Adobe Indesign, Radio Promotions, Sound
Education
Gonzaga University 2012 — 2016
Bachelor of Arts (B.A.), Public Relations
Bishop Kelly High School 2008 — 2012
Diploma
Best Western International March 2014 - January 2015
Walgreens 2005 - 2007
Skills
Customer Service, Cashiering, Healthcare, Customer Satisfaction, Retail, Time Management, Telephone Skills
Education
Herzing University-Minneapolis 1998 — 2002
Clinical/Medical Laboratory Assistant
Minneapolis Community and Technical College
Liberal Arts and Sciences/Liberal Studies
National American University-Roseville
Pharmacy Technician/Assistant
Bed Bath & Beyond April 2015 - Present
US Navy November 2014 - February 2015
Best Western International February 2014 - November 2014
Publix Super Markets April 2012 - January 2014
Days Inn May 2011 - February 2012
Target June 2010 - March 2011
Guardian Industries January 2010 - May 2010
Domino's Pizza August 2009 - November 2009
Ace Hardware March 2007 - June 2009
Skills
Customer Service, Cleaning, Phone Etiquette, Microsoft Office, Cooking, Fire Safety, Food Safety, Social Media, Microsoft Excel, Microsoft Word, Social Networking, PowerPoint, Tourism
Education
Florida State College at Jacksonville 2010 — 2011
Duncan U Fletcher 2007 — 2009
Hs Diploma
Southern Shores Realty May 2010 - Present
Hyatt Hotels Corporation; Hyatt Crystal City, Hyatt Capitol Hill, Hyatt Baltimore, Grand Hyatt Wash. December 1981 - February 2007
Hyatt Hotels Corporation December 1981 - February 2007
Best Western International 1986 - July 1987
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Management, Budgets, Outlook, Time Management, Event Planning, Customer Service, Operations Management, Project Planning, PowerPoint, Project Management, Hospitality Management, Hotel Management, Hospitality, Hotels, Hospitality Industry, Resorts, Revenue Analysis
Education
Concord University - West Virginia 1976 — 1980
Travel Industry Management, Hotel/Motel Administration/Management
George Mason University 1975 — 1976
Bachelor's of, General Studies
Yum! Restaurants International June 2015 - Present
Marriott International 2015 - 2015
Holiday Inn 2014 - 2015
Empire Grill 2009 - 2014
Best Western International 2010 - 2010
Crystal Cruises 2005 - 2007
Bilintur - Bilkent Holding 2004 - 2005
Skills
Restaurants, Banquet Operations, Floor Management, Problem Solving, Food safety, Hotels, Food & Beverage, Hospitality, Hospitality Management, Customer Service, Hospitality Industry, MICROS
Education
Houston Community College 2010 — 2012
Associate’s Degree, Hotel, Motel, and Restaurant Management, 3.4
Gazi Üniversitesi 1999 — 2001
Associate’s Degree, International Hotel Management, 3.6
Best Western International November 2014 - Present
Staybridge Suites® Hotels July 2014 - December 2014
The Cheesecake Factory October 2013 - June 2014
Target May 2011 - October 2013
Skills
Event Planning, Customer Service, Research, Higher Education, Microsoft Office, Microsoft Word, Teamwork, Time Management, Communication, Social Networking, Event Management, PowerPoint, Microsoft Excel, Hospitality, Critical Thinking, Food & Beverage, Food Safety, Hospitality Management
Education
Florida Gulf Coast University 2012 — 2015
Bachelor's degree, Resort and Hospitality Mangament
UC San Diego Health System October 2012 - Present
American Specialty Health January 2007 - November 2012
Chili's June 2006 - December 2006
Best Western International May 2005 - June 2006
Skills
Administrative..., Healthcare, Hospitality, Front Office Development, Team Leadership, Credentialing, Clerical Skills, Customer Satisfaction, Strategic Planning, Administrative..., Customer Service, Healthcare Information..., Healthcare Management
Education
Grossmont College 2012 — 2014
Media Communications
Haines City High School 2001 — 2005
HS Diploma
Polk State College
Jaybird's Inn October 2013 - Present
Best Western International April 2013 - June 2013
St Augustine Beach Front Resort March 2013 - April 2013
Skills
Customer Service, Teamwork, Cashiering, Data Entry, PowerPoint, Marketing, Sales, Direct Sales, Microsoft Excel, Telephone Skills, Event Planning, Social Media, Public Speaking, Microsoft Word, Microsoft Office
Education
First Coast Technical College 2011 — 2013
Associate's degree, Cosmetology/Cosmetologist, General
First Coast Technical College 2011 — 2012
Diploma, General Education
Carefree Travel - Total Travel Management May 2015 - Present
Best Western International May 2014 - May 2015
Marriott International August 2013 - December 2013
Hilton Phoenix Chandler January 2013 - July 2013
TownePlace Suites Tempe January 2013 - July 2013
SpringHill Suites Tempe January 2013 - July 2013
GAB Social Media February 2008 - June 2011
Marriott International February 2003 - November 2006
DoubleTree Suites Phoenix January 2001 - February 2003
Hilton Phoenix Airport January 1999 - January 2001
Skills
Hospitality, Revenue Analysis, Sales, Marketing Strategy, Event Management, Sales Management, Account Management, Marketing, New Business Development, Social Media Marketing, Social Media, Creative Writing, Tourism, Facebook, Trade Shows, Customer Engagement, Communication Skills, Manage Client..., Client Liaison, Meeting Planning, Online Marketing, Time Management, Hotels
Education
Northern Arizona University 1994 — 1998
Bachelor of Science, Hotel & Restaurant Management
Hanzehogeschool Groningen 1997 — 1998
Hotel & Restaurant Management, HRM
Horizon Pharma plc 2015 - 2015
Stephen James Associates 2015 - 2015
Miller and Company LLC March 2012 - February 2014
Terri Lynn Quality Foods 2009 - 2012
Farmers Insurance 2005 - 2008
Smurfit-Stone February 1997 - September 2004
Best Western International 1989 - 1995
Skills
Accounts Receivable, Accounts Payable, Spreadsheets, Invoicing, General Ledger, Accounting, ADP Payroll, Account Reconciliation, Administrative..., AS400 system, Purchasing, Inventory Management, Payroll, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, SAP Accounting, 10 Key Touch, Sales Operations, Goldmine, Oracle, Microsoft Dynamics NAV, Concur
Education
Harper College 2000 — 2003
Accounting, Finance, General
Insituto Biblico Ebenezer 1995 — 1997
Associate's degree, Theology/Theological Studies
Asurion May 2014 - Present
City Marque September 2013 - April 2014
TravelClick August 2010 - September 2013
ACE Global Contact Centers INC. January 2010 - August 2010
VXI Global Solutions, Inc August 2009 - February 2010
Oakwood Worldwide August 2008 - June 2009
Oakwood Worldwide August 2007 - August 2008
Oakwood Worldwide August 2005 - August 2007
Best Western International February 2004 - August 2005
Best Western International July 2002 - February 2004
Skills
Certified Hospitality..., CMS, Sabre, Avaya, Call Center, Problem Solving, Customer Relations, Customer Service, Coaching, Operations Management, Mentoring, Account Management, Negotiation, Team Building, Team Management, Customer Satisfaction, Process Improvement, Microsoft Office, Strategic Planning, Budgeting, Excel, Contract Negotiations, Hiring, Scheduling, Forecasting, Performance Management, Team Leadership, Employee Relations, New Business Development, Leadership Development, Change Management, Supervisory Skills, People Management, Process Engineering, Employee Engagement, PowerPoint, Word, Planning, Business Strategy, Business Analysis, Outlook, Budgets, Management, Microsoft Excel, Contract Negotiation, Call Centers, Project Planning, Sales, Leadership, Hospitality
Education
Educational Institute of the American Hotel and Lodging Association 2005 — 2005
Certificate, Hospitality Supervision
Glendale Community College 1999 — 2002
Associate in Applied Science, Computer Graphic Design
General Dynamics Information Technology October 2013 - November 2014
Vangent, Inc. November 2008 - October 2013
Best Western International 2002 - 2008
Cendant 1994 - 2002
Skills
Program Management, Project Management, Change Management, Vendor Management, Process Improvement, Call Centers, Troubleshooting, Customer Service, Quality Assurance, Team Leadership, Training, Team Building, Coaching, Customer Experience, Leadership, Customer Satisfaction, Management, Recruiting, Performance Management, Microsoft Office, Operations Management, Employee Training, Strategic Planning, Analysis
Education
Gateway Community College 1997 — 2000
Associate's degree, Accounting
Gateway Community College 1997 — 2000
Associate's Degree, Accounting
J. B. Hunt Transport, Inc. December 2014 - Present
Sundown Services September 2011 - November 2014
Avis Budget Group June 2008 - September 2011
Best Western International April 2005 - March 2008
Skills
Microsoft Server..., Windows 7, Windows Server, Exchange 2010/2007/2003, Microsoft DNS, DHCP, Windows XP Pro, Active Directory, Print Management, Microsoft Office, Symantec Endpoint..., Symantec Backup, Powershell, HIPAA
Education
Henderson State University 2003 — 2008
Commercial Aviation
Pratt Community College August 2014 - Present
Mokas Coffee October 2010 - Present
K's Diner October 2012 - June 2014
Smoky Hill Country Club October 2013 - February 2014
Best Western International May 2013 - December 2013
Fort Hays State University August 2009 - December 2013
Grand Geneva Resort May 2012 - August 2012
Hays Hurricanes November 2011 - May 2012
Fort Hays State University August 2010 - August 2011
Becky's Blue Hereford June 2008 - June 2009
Skills
Data Entry, Event Planning, Time Management, InDesign, Team Leadership, Microsoft Office, Organizational..., Focus Groups, Group Presentations, Group Work, Group Management, Hard Worker, Goal Oriented, Goals, Event Management, Microsoft Word, Public Speaking
Education
Fort Hays State University 2009 — 2014
Bachelor of Business Administration (BBA), Tourism and Hospitality, Junior
Fort Hays State University 2009 — 2013
Bachelor of Business Administration (BBA), Tourism and Hospitality Management
Best Western International April 2010 - May 2013
Best Western International 2008 - 2010
Best Western International 2003 - 2007
IABC Phoenix 2003 - 2004
Best Western International 2002 - 2003
Best Western International 1997 - 2002
Best Western International 1994 - 1997
Best Western International 1993 - 1994
Skills
Search Engine Marketing, Social Media Marketing, Social Media, Email Marketing, Website Management, Intranet Strategy, Marketing Strategy, Mobile Applications, Mobile Marketing, Affiliate Marketing, Public Relations, User Experience, Usability, Budget Management, Budget Development, Staff Management, Staff Development, Project Planning, Project Implementation, Internet Strategy, Mobile Internet, Digital Marketing, Online Marketing, Webmaster Services, SEM, Budgets, Hospitality Industry, Online Advertising, E-commerce, Direct Marketing, B2B, Leadership, Web Analytics, PPC, Creative Direction, Media Relations, Press Releases, Web Content
Education
Grand Canyon University 1994 — 1997
BA, Communications, Emphasis in Public Relations
Paradise Valley Community College 1993 — 1994
General Studies
Best Western International July 2009 - Present
Societe Export-Import Ural 2000 - 2004
Skills
Hiring, Outlook, Customer Service, French, Team Building, Customer Satisfaction, Organizational..., English, Leadership Development, Excel, Public Relations, PowerPoint, Hospitality, Italian, Social Media, Social Networking, Event Management, Event Planning, Teamwork, Team Leadership, Microsoft Office, Microsoft Word, Management, Strategic Planning, Budgets, Time Management, Marketing, Account Management, Sales, Project Planning, Marketing Strategy, Marketing Communications, Research, Social Media Marketing, Tourism, Hospitality Industry, Operations Management, Fundraising, Service client, Leadership, Recrutement, Gestion de projet, Ressources humaines, Coaching, Relations avec les..., Formation, Négociations, Français, Travail d'équipe, Recherche
Education
CEGEP Marie-Victorin 2015 — 2015
Comptabilité
Programme d’accréditation de Spécialiste en conformité de la paie (S.C.P) 2014 — 2015
Certificat
Université de Montréal - HEC Montréal 2009 — 2010
Certificar, Gestion des ressources humaines / administration du personnel, général
State Pedagogical University ”Ion Creanga” 1991 — 1996
Bachelor's degree, Histoire et psychologie
Sturm Ruger December 2012 - Present
Town of Wellesley January 2011 - August 2011
Best Western International July 2010 - February 2011
Skills
Microsoft Office, PowerPoint, Data Analysis, Outlook, Customer Service, Event Planning, GIS, Microsoft Excel, Microsoft Word, Photography, Public Speaking, Teaching, Social Media
Education
Framingham State College 2008 — 2011
Bachelors, Geography Con. Environmental Studies
Best Western International May 2006 - Present
Coral Hospitality April 2004 - May 2006
Skills
Hospitality, Hospitality Management, Hotels, Revenue Analysis, Hotel Management, Hospitality Industry, Yield Management, Tourism, Sales Management, Resorts
Education
Georgia State University 1977 — 1982
The Westin Philadelphia October 2010 - Present
HEI Hotels and Resorts- Baltimore Marriott Hunt Valley January 2009 - December 2010
HEI Hotels and Resorts September 2008 - January 2009
Best Western International May 2007 - August 2007
Skills
Hospitality Management, Hotels, Hospitality Industry, Food & Beverage, Hospitality, Hotel Management, Meeting Planning, Micros, Property Management..., Banquets, Catering, Resorts, Revenue Analysis, Restaurants, Tourism, Convention Services, Yield Management
Education
Florida State University 2004 — 2008
Bachelor of Science, Business Administration, Hospitality Administration
Florida State University - College of Business 2004 — 2008
Bachelor of Science in Business Administration, Hospitality Administration
Dental Practice 2006 - 2008
Faber Company 2004 - 2006
British Airways 2004 - 2006
Williams-Sonoma, Inc. 2003 - 2005
Dittmar Company 2001 - 2003
Best Western International 2001 - 2003
Skills
Social Media, Piano, Music, Event Planning, Teaching, Childcare, Cooking, Baking, Hospitality, Social Skills, Charity Work, Economics, Accounting, Food Science, Kitchenware
Education
George Mason University 2007 — 2009
Bachelor's degree, Music
George Mason University
Master's degree, Music
James Madison University
Biology
NIGSA July 2015 - Present
Hall Street Bakery March 2015 - July 2015
Best Western International April 2013 - August 2013
Billy's Lounge August 2012 - November 2012
Skills
Event Planning, Licensed scuba diver, Fluent in Spanish;..., Hospitality, Event Management, Hotels, Hospitality Management, Hospitality Industry, Meeting Planning, Social Media, Food & Beverage, Social Media Marketing, Marketing, Customer Service, Public Relations, Marketing Communications, Public Speaking, Events Coordination, Wildlife Conservation, Spanish Translation, Language Teaching
Education
Grand Valley State University 2012 — 2015
Bachelor's degree, Hospitality Administration/Management, 3.6/4
Grand Valley State University 2012 — 2015
Bachelor's Degree, Spanish Language and Literature, 3.8/4
Starbucks May 2015 - Present
Goodwill Industries of the Valleys December 2013 - August 2015
Starbucks April 2013 - April 2014
AmeriCorps May 2012 - March 2013
Randstad June 2012 - August 2012
Lifetouch Portrait Studios October 2011 - December 2011
ACS Technologies August 2011 - November 2011
Shilo Inns Suites Hotels June 2010 - April 2011
Vesta Corporation April 2009 - June 2010
Best Western International 2007 - 2008
Skills
Teaching, Customer Service, Public Speaking, Event Planning, Tutoring, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Hospitality, Photography, Data Entry, Teamwork, Curriculum Design, Social Media, Training, Telephone Skills, Cashiering, Retail, Windows, Office Administration, Technical Support, Administrative..., Program Design, Research, Nonprofits, Social Networking, Community Outreach
Education
Hollins University 2014 — 2016
Bachelor of Arts (B.A.), Art History
Virginia Western Community College 2012 — 2014
Associate of Science (AS), General Studies
Brooks Institute of Photography 2006 — 2007
R&G Medical Legal Consultants, LLC March 2011 - November 2011
Best Western International July 1997 - August 2008
Best Western International 1999 - 2008
Best Western International, Inc. 1997 - 2006
Skills
Team Leadership, Strategic Planning, Project Management, Team Building, Hospitality, Hotels, Training, Sales, Project Planning, Cross-functional Team..., Management, Customer Service, Budgets, Negotiation, Leadership, Program Management, Process Improvement, Marketing
Education
Glendale Community College
Marketing & Business, Sales, Accounting
Best Western International May 2010 - Present
Sears Holdings Corporation July 2009 - March 2011
Televerde October 2007 - May 2009
Televerde April 2007 - November 2007
BSG Beauty Systems February 2003 - February 2005
Best Western International 1997 - 2002
Skills
Call Center, Customer Satisfaction, Call Centers, Microsoft Word, Customer Service, Time Management, Team Building, Hospitality, Leadership
Education
Glendale Community College 1980 — 1982
Nursing, Business
Keane Inc. October 2009 - Present
Best Western International July 2005 - Present
Keane India Ltd. January 2006 - January 2008
Fedelia Technologies June 2003 - June 2004
Skills
Hibernate, Spring, Java Enterprise Edition, Oracle, Servlets, Struts, EJB, JMS, Web Applications, SDLC, Requirements Analysis, Core Java, PL/SQL, Agile Methodologies
Education
Himachal Pradesh University 2000 — 2003
MCA
Himachal Pradesh University 2000 — 2003
MCA, Computers
Himachal Pradesh University 1997 — 2000
B. Sc., Non-Medical
WageWorks December 2014 - Present
WageWorks September 2013 - December 2014
CVS Caremark Corporation September 2012 - September 2013
Best Western International February 2012 - August 2012
Park Street Condo Association April 2001 - June 2010
Coach September 2002 - August 2009
Tiffany & Co. July 2000 - September 2002
Merrill Lynch April 1997 - July 2000
Gap Inc. June 1996 - August 1999
Skills
SAP, Team Leadership, Microsoft Office, CRM, Change Management, Essbase, Supplier Negotiation, Process Simulation, Strategic Planning, Budgets, Retail, Sourcing, Forecasting, Training, Management, Analysis, Program Management, Project Planning, Leadership, Sales
Education
Hampton University 1992 — 1996
B.S., Business Management
C3/CustomerContactChannels, Inc. June 2014 - Present
Twigs Bistro & Martini Bar August 2013 - May 2014
Lucky Strike Lanes April 2013 - July 2013
Southland Facility Group October 2010 - August 2012
First Community Financial March 2008 - October 2010
Best Western International November 2006 - January 2008
Benchmark Behavioral Health Systems October 2004 - April 2006
Miss America Organizaion 2004 - 2006
Komatsu Equipment June 2003 - October 2004
Granite Construction Company August 2001 - June 2003
Skills
Credit Portfolio..., Accounting, Payroll, Supervisory Skills, Accounts Receivable, Word, Customer Service, Accounts Payable, General Ledger, Inventory Management, Hiring, Microsoft Office, Billing, Administration, Process Improvement, Problem Solving, Analysis, Customer Relations, Budgeting, Financial Reporting, Forecasting, Scheduling, Insurance, Financial Analysis, Team Building, Auditing, Team Leadership, Strategic Planning, Compliance, Budgets, Customer Satisfaction, Invoicing, Operations Management, Microsoft Word
Education
Grand Canyon University 2012 — 2015
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 3.8
Quartz Hill High School
High School Diploma
Best Western International May 1991 - Present
Smitty's June 1983 - September 1988
Skills
Active Directory, ITIL, IT Management, Windows 7, VMware, Disaster Recovery, XP, Troubleshooting, SharePoint, Servers, Windows Server, Networking, System Administration, Microsoft Exchange, Linux, DHCP, DNS, Operating Systems, Network Administration, Windows XP, Customer Satisfaction, Customer Service
Education
University of Phoenix 2006 — 2008
BS IT, Information Technology, 3.58
Glendale Community College 1988 — 1991
AACS, Information Services
Hampton April 2014 - Present
Best Western International May 2013 - April 2014
Atlantic Towers October 2012 - May 2013
TJX August 2011 - August 2012
Skills
Customer Service, Hospitality, Teamwork, Time Management, Cash Sales, Conflict Resolution, Problem Solving, Administrative..., Data Entry, Transmittals, Auditing, OnQ, Invoicing, Inventory Control, Data Coding, Cashiering, Microsoft Word, Research, Data Management, Psychology, EEG, Computer Proficiency, Typing
Education
University of North Carolina at Wilmington 2013 — 2016
Bachelor's Degree, Psychology, 3.8 GPA
Forsyth Technical Community College 2009 — 2011
Psychology Courses, 4.0 GPA
Greensboro College 2005 — 2006
High School, 4.2 GPA
Red Roof Inns April 2004 - Present
Best Western International March 2000 - November 2003
Super 8 September 1997 - October 1998
Skills
Hospitality Management, Hospitality, Food & Beverage, Hotels, Hotel Management, Training, Human Resources, Leadership, Sales&Marketing, Quality Assurance, Customer Satisfaction
Education
Grand Canyon University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
Northwood University 1988 — 1990
Associate of Arts (A.A.), Hotel, Motel, and Restaurant Management
CompuCom July 2013 - Present
Casino Arizona/Talking Stick Resort April 2010 - January 2013
AAA Northern California, Nevada, Utah September 2009 - March 2010
Stream Global Services September 2006 - November 2009
Stream Global Solutions September 2006 - November 2009
2004-2006 July 2004 - June 2006
ReZsolutions Inc January 1998 - December 1999
Best Western International January 1991 - January 1998
Skills
Troubleshooting, Software Documentation, Technical Support, Integration, Microsoft Exchange, IT Management, Networking, Testing, Software Installation, Windows, Hardware, Training, Access, Leadership, Management, Help Desk Support, Call Centers, Customer Service, IP, Microsoft Office, Account Management, Security, Information Technology, Active Directory, Servers, XP, Operating Systems, VPN, Laptops, Windows 7, Printers, Windows Server, DHCP, Windows XP, IT Operations, VMware, Network Administration
Education
University of Phoenix 2000 — 2002
Redlands High School 1983 — 1985
High School Diploma
Glendale Community College
Computer Information Systems
Intensive Trainers Institute
Best Western International June 2011 - Present
Best Western International December 2010 - June 2011
Best Western International June 2008 - December 2010
Best Western International May 2007 - June 2008
Best Western International May 2005 - May 2007
Best Western International March 2004 - May 2005
Best Western International May 2002 - March 2004
Skills
ITIL v3 Foundations..., ITIL V3 Capability:..., Customer Service, SharePoint, Hospitality, ITIL, Requirements Gathering, Requirements Analysis, Business Requirements, Functional Requirements, Technical Requirements, User Acceptance Testing, User Interface, Use Case, Systems Analysis, Software Documentation, Technical Documentation, Document Review, PeopleSoft
Education
Rio Salado 2010 — 2013
Computer Programming
Glendale Community College 2003 — 2005
Graphic Design
Glendale High School 1998 — 2003
Best Western International Department Assistant/Marketing CoordinatorBest Western InternationalMarch 1997 - June 2010
Best Western 1997 - 2007
Skills
Sales, Supervisory Skills, Proficient in Microsoft..., Contract Management, Problem Solving, Operating Budgets, Customer Service
Education
Glendale Community College 1997 — 2001
n/a, Business Management
Pegasus Solutions January 2007 - April 2015
Best Western International 1997 - 2006
Skills
Hotels, Hotel Management, Hospitality Industry, Forecasting, Management, Hospitality Management, Budgets, Team Leadership, Customer Satisfaction, Hospitality, Training, Contract Negotiation, Travel Management, Resorts, Customer Service, Operations Management, Yield Management, Property Management..., Hotel Booking, Tourism, Revenue Analysis, Team Building, Front Office, Business Travel, Pre-opening, Sales, Marketing Strategy, Leisure, Food & Beverage, Online Travel, Lodging, Leadership, Rooms Division, Revenue Forecasting, Micros, GDS, Opening Hotels, Restaurants, Banquets, Travel Technology, Distribution Strategies, Meeting Planning, Catering, Trade Shows, Hiring, P&L, Event Management, E-commerce, Sabre
Education
Florida International University 1974 — 1976
Bachelor of Science (BS), Hospitality Administration/Management
The Hotel Group October 2014 - Present
Courtyard by Marriott Richland Columbia Point September 2012 - September 2014
Red Lion Hotels March 2010 - August 2012
Red Lion Hotels March 2008 - March 2010
Hawthorn Suites May 2007 - March 2008
Best Western International October 2003 - March 2006
Skills
Hotels, Revenue Analysis, Hospitality Industry, Hospitality Management, Yield Management, Pre-opening, Hotel Management, Food & Beverage, Tourism, Catering, Resorts, Front Office
Education
Utah State University-Regional Campuses and Distance Education 2011 — 2015
Communication Sciences and Disorders, Communication Sciences and Disorders, General
Green River Community College 2006 — 2007
Associate of Arts (A.A.), 3.13
York Hospital January 2011 - Present
Shadowfax Corporation May 2009 - April 2010
Wyndham Hotel February 2008 - May 2009
Best Western International October 2007 - February 2008
Skills
Employee Relations, Human Resources, Onboarding, Recruiting, HRIS, Benefits Administration, HR Policies, New Hire Orientations, Employee Engagement, Performance Management, Employee Benefits
Education
Harrisburg Area Community College 2012 — 2018
St. Annes College
Hotel and Restaurant Management
Best Insurance Consultants February 2015 - Present
Globus family of brands October 2011 - February 2015
Travel Guard September 2007 - October 2011
RBC Travel Insurance July 2006 - September 2007
Best Western International September 1998 - September 2006
Skills
Business Development, Sales, Management, Marketing, Sales Management, Tourism, Customer Service, Customer Satisfaction, New Business Development, Revenue Analysis
Education
Roosevelt University 2001 — 2005
BS, Marketing, Honors
Harper College 1997 — 2001
Associate's degree, Business Administration and Management, General, Honors
Zyne Interior Concepts, LLC January 2006 - Present
Best Western International January 1999 - January 2006
Loewen Gunther Design Group 1998 - 1999
HCI Resources 1989 - 1998
Skills
Photography, Fine Art Photography, Art, Watercolor, Watercolor Portraits, Interior Design, Procurement, Photoshop, Lightroom, Fine Art, Digital Photography, Project Management, Chinese painting, Furniture, Image Manipulation, Mac, Painting, Portraits, Drawing, FF&E, Visual Arts, Space planning, Sketching, Image Editing, Layout, Art Direction, Photos, Lighting, Residential Design, Window Coverings, Furnishings, Renovation, Portrait Photography, Event Photography, Design Research, Space Planning
Education
Phoenix College 1992 — 1994
AAS, Interior Design with high distinction
Gateway Community College 2000 — 2001
AutoCad
Winona State University 1972 — 1974
Math and Art
Best Western International 2004 - Present
Hartford Insurance Company 1991 - 2001
Travelers Insurance 1981 - 1989
Chrysler Corporation 1978 - 1980
Skills
Marketing Strategy, Strategic Planning, Market Research, Forecasting, Research, Business Development, Market Analysis, Event Management, Online Advertising, Training, CRM, Budgets, Business Planning, Data Analysis, Management, Market Planning, Analysis, Sales Management, Customer Service, Online Marketing, Marketing Communications, Cross-functional Team..., Contract Negotiation, Competitive Analysis, Analytics, Project Management, Business Strategy, Statistics, Sales, Marketing Research, Strategic Partnerships, Negotiation, Strategy, Leadership, Entrepreneurship, Direct Marketing, Public Relations, Account Management, Start-ups, Customer Satisfaction, New Business Development, Team Leadership, E-commerce, Social Media Marketing, Team Building, Social Media, Operations Management, Microsoft Office, Hospitality, Marketing
Education
University of Delaware 1978 — 1980
MA, Economics
Gettysburg College 1973 — 1977
BA, Math, Economics
Florida State University Foundation August 2011 - June 2012
Smith, Thompson, & Shaw PA January 2011 - August 2011
Best Western International August 2009 - December 2010
Joint Council on International Children's Services June 2010 - August 2010
American Eagle Outfitters June 2008 - January 2009
Sports and Aquatic Center March 2007 - June 2007
Skills
Westlaw
Education
University of Tennessee College of Law 2012 — 2015
Doctor of Law (J.D.), Law
Florida State University 2007 — 2011
Bachelor of Arts (B.A.), International Affairs and History
2003-2007 Brandon Senior High School
High School Diploma
Support.com January 2014 - Present
wholewellness club August 2007 - Present
Best Western International June 2005 - Present
teleNetwork October 2012 - December 2013
Skills
SQL, HTML, CSS, Customer Service, Public Speaking, Strategic Planning, Microsoft Excel, Management, Team Building, Budgets, Marketing, Social Media, Team Leadership
Education
Haywood Community College 2001 — 2004
AAS, Network and System Administration/Administrator
University of North Carolina at Asheville 1998 — 2001
BS, Computer Science
Comcast Cable July 2009 - Present
Consolidated Electrical Distirbutors July 2007 - February 2009
Best Western International May 2006 - July 2007
Education
Fort Lewis College 2002 — 2007
Bachelor of Arts, Political Science
Williams Jr High
Best Western International April 2007 - Present
Best Western International November 2002 - April 2007
Cendant Corporation February 2001 - April 2002
Skills
Hospitality, Cost Control, Hospitality Management, Budgets, Hospitality Industry, Project Management, Project Planning, Process Scheduler, Customer Service, Team Leadership, Team Building, Operations Management, Sales, Customer Satisfaction, Management
Education
Gateway Community College
Unemployed Group HostessCanterbury ParkMay 2005 - September 2007
Best Western International February 2004 - February 2005
Cynthia Cook Inc. & The Merchandising Team January 2003 - September 2004
MLT Vacations September 1995 - April 2003
Canterbury Inn May 1991 - May 1994
Canterbury Inn August 1990 - May 1991
Education
Hennepin Technical College 1987 — 1988
General Accounting
Minnesota State University, Mankato 1966 — 1968
General Studies
Avitecture, Inc. June 2015 - Present
Audio Video Systems January 2008 - January 2015
Best Western International February 2007 - August 2008
Skills
AMX, Video Conferencing, AV, Crestron, System Design, Digital Signal..., Troubleshooting, Software Installation, Extron, Digital Signage, Tandberg, Video, Systems Engineering, Streaming Media, Cisco Technologies, Telepresence, Audio Conferencing, Polycom Video..., Cabling
Education
George Mason University 2000 — 2005
EE, Electrical Engineering
Vacuum Truck Rentals, LLC 2012 - Present
H&R Block 2012 - January 2015
Work from Home or On-site August 2008 - January 2015
Holmes Trucking November 2004 - October 2011
Sharp Network Solutions, LLC August 2009 - March 2010
Best Western International April 2002 - August 2009
Empire Truck Sales LLC October 2003 - October 2004
Skills
Accounting, Visual Basic, Bookkeeping, Wireless Security, Computer Forensics, Windows, Troubleshooting, Operating Systems, Linux, Access, Microsoft Office, Outlook, Customer Service, Microsoft Excel, Computer Hardware, Typing, Switchboard Operator, Microsoft Word, PowerPoint, Network Administration, Notary Public, Lotus Notes, Notepad++, COBOL, Microsoft Office Suites, Software Installation, Networking
Education
Hinds Community College 2008 — 2011
2) Associates Degrees, Computer Networking & Computer Security, 4.0
Ferriday High School, Ferriday, LA 1977 — 1981
High School Diploma, Office Machines
Lands' End May 2015 - Present
Lands' End October 2013 - Present
BeMobile, Inc August 2013 - July 2014
WCNP 89.5 FM July 2013 - 2014
University of Wisconsin-Madison 2012 - July 2013
Best Western International August 2012 - November 2012
WYIN - Lakeshore Public Television February 2011 - August 2012
WGVU September 2008 - April 2010
Skills
Broadcast, Final Cut Pro, Television, Video Editing, Video Production, Editing, Adobe Audition, Press Releases, Video, Media Relations, Social Media, Camera Operating, Camera, Final Cut Pro X, Photoshop, Audio Recording, News Writing, Radio Broadcasting
Education
Illinois Center for Broadcasting-Chicago Campus 2011 — 2012
Associate's degree, Radio and Television Broadcasting Technology
Grand Valley State University 2006 — 2010
Bachelor of Arts (B.A.), Communications
Adecco 2011 - 2011
Lebanon Distribution Company January 2001 - December 2001
Best Western International January 2000 - October 2000
Education
Glendale Community College 1999 — 1999
GED, General
Southwestern Company April 2011 - August 2011
ClubCorp April 2010 - May 2011
Best Western International January 2008 - May 2009
Skills
Intermediate Spanish, Spanish Pronunciation, Up-selling and cash..., Ability to build strong..., Reliable, punctual, and..., Committed to..., Ability to handle and..., Dressed well
Education
Florida State University 2009 — 2011
Bachelor's of Science, Psychology
Santa Fe Community College 2007 — 2009
Associate of Arts (AA), Psychology
US Airways June 2013 - Present
US Airways January 2006 - May 2013
Best Western International 1996 - 2001
Skills
Leadership, Program Management, Process Improvement, Project Management, Operations Management, Change Management, Management, Project Planning, Team Leadership, Team Building, Cross-functional Team..., Strategic Planning, Training, Vendor Management, Business Process...
Education
Fordham University - Graduate School of Business Administration 1988 — 1999
Human Resources Development
Fordham University
Bachelor of Arts (BA), Business/Corporate Communications
New Directions January 2000 - Present
DHL December 1998 - April 2000
Best Western International November 1978 - November 1998
Skills
System Administration, Troubleshooting, Windows, Computer Hardware, Windows 7, HTML, Microsoft Office, Networking
Education
Hofstra University 1967 — 1971
Bachelor of Business Administration (BBA), Business Administration and Management, General
Arkansas Children's Hospital September 2015 - Present
University of Arkansas for Medical Sciences June 2013 - August 2015
Biochemistry & Molecular Biology Club August 2014 - May 2015
Hendrix College June 2014 - May 2015
Hendrix College January 2012 - June 2014
Hendrix College May 2012 - May 2013
Best Western International June 2009 - August 2011
Education
Hendrix College 2011 — 2015
Bachelor of Arts (B.A.), Biochemistry and Molecular Biology
Prescott Police Department December 2009 - Present
Prescott Police Department 1999 - 2009
Best Western International 1979 - June 1997
Education
Grand Canyon University 1980 — 1982
Elementary Education and Teaching
Camelback High School 1972 — 1976
Best Western International February 2012 - Present
Education
Grossmont College 2011 — 2014
San Diego State University-California State University
None June 2012 - Present
Spirit AeroSystems March 2014 - December 2014
Joplin Disaster Recovery March 2012 - August 2012
Colebank Antiques January 2009 - January 2012
Epixtar Marketing September 2008 - January 2009
Vista Products January 2007 - July 2008
Colebank Antiques January 2004 - January 2006
Vanderkellen Galleries January 2002 - January 2004
MCI Corporation January 2000 - January 2002
Best Western International January 1998 - January 2000
Education
SEK Area Vo-Tech School 1982 — 1983
Certificate, Automotive Engineering Technology/Technician
Fort Scott Community College
Oakwood Worldwide June 2012 - Present
Reddy Ice March 2009 - June 2012
Dennis Sage Home Entertainment August 2005 - February 2009
Best Western International June 2004 - August 2005
Best Western International November 2003 - June 2004
Best Western International October 1999 - November 2003
Skills
Auditing, Accounts Receivable, Collections, Client Billing, Customer Service, Job Costing, Expense Reports, Oscar, Octis, Otis, PeopleSoft, AS400 system, Microsoft Office, Invoicing
Education
Glendale Community College 2001 — 2001
Best Western International September 2014 - April 2015
Quiznos 2004 - 2009
Skills
Writing, Creative Writing, Blogging, Critical Thinking, Philosophy, Activism, Research, Editing, Food & Beverage, Sales, Inventory Management, Customer Satisfaction, Training, Food, Customer Service, Teamwork, Restaurants, Time Management, Catering
Education
Hood College 2010 — 2014
Bachelor's degree, English Language and Literature/Letters
Frederick Community College 2007 — 2010
Associate's degree, General Studies
Saint Anthony Hospital March 2015 - Present
Swedish Covenant Hospital January 2001 - Present
Swedish Covenant Hospital January 1997 - December 2000
Best Western International March 1995 - June 1996
Furst & Furst October 1980 - September 1994
Skills
Healthcare
Education
Harrington College of Design 2003 — 2005