Best Western International
Industry: Hotel company
DescriptionBest Western International, Inc., operator of the Best Western Hotels & Resorts brand, operates over 4,100 hotels and motels worldwide. The chain, with its corporate headquarters in Phoenix, Arizona, operates more than 2,000 hotels in North America. The brand was founded by M.K. Guertin in 1946. Reservations: 0800 393130 Headquarters: Phoenix, Arizona, United States CEO: David Kong (2004–) Number of employees: 1,254 (2012) Subsidiaries: Sweden hotels, SureStay Hotels, Type of business: Cooperative
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1,570 Best Western International employees in database. Find out everything there's to know about Best Western International employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Best Western International Employees
Accenture November 2014 - Present
Best Western International January 2014 - October 2014
JPMorgan Chase December 2012 - January 2014
JPMorgan Chase August 2011 - December 2012
Marriott International March 2009 - August 2011
I-Sites April 2008 - March 2009
Pegasus Solutions September 2007 - March 2008
First National Bank of Arizona June 2003 - August 2007
Skills
Customer Service, Business Analysis, Quality Assurance, Project Management, Visio, Software Documentation, Process Improvement, SDLC, Vendor Management, Team Leadership, Team Building, Quality Center, QTP, Microsoft Excel, SharePoint, Microsoft Office, Testing, Leadership, E-commerce, Software Quality..., Agile Methodologies
Education
London, England
Scottsdale Community College
AAS, Computer Info Systems
Los Banos Unified School District August 1999 - Present
Best Western International May 1998 - December 1999
Target November 1991 - June 1995
Internal Revenue Service August 1986 - December 1990
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) May 1985 - August 1986
Skills
Simply Accounting, Accounts Payable, Accounting, Accounts Receivable, Bookkeeping, Database Administration, Access Database, Student Data Management, Databases, Online Data Entry, Data Entry, Microsoft Excel, Microsoft SQL Server, Microsoft Word, Microsoft Office, Microsoft Publisher
Education
Ohlone College 1984 — 1985
Irvington High School, Fremont, CA 1981 — 1984
High School Diploma, Accounting and Finance
Hoak Media of Colorado KREX-TV May 2015 - Present
Oakland University New Bureau September 2014 - May 2015
Oakland University Student Video Productions April 2014 - May 2015
OUTV September 2013 - May 2015
Best Western International April 2013 - May 2015
ABC12 Flint April 2014 - September 2014
Skills
Social Media, Journalism, Video Editing, Editing, Facebook, News Writing, Video Production, Photoshop, Broadcast Journalism, Blogging, Creative Writing, Broadcast, Social Networking, AP Style, Customer Service
Education
Oakland University 2011 — 2015
Communication and Media Studies, Journalism
Oakland University 2011 — 2015
Communication and Media Studies, Journalism
Best Western International June 2015 - Present
Best Western International April 2014 - June 2015
United Metal Products, Inc. June 2012 - September 2013
TesTeachers December 2010 - February 2012
Arrow ECS April 2000 - January 2009
Skills
Outstanding Customer..., Microsoft Office, Word, Excel, Outlook, Customer Service, Problem Solving, Customer Satisfaction, Customer Relations, Call Center, Billing, Inventory Management, Administration, Troubleshooting, Windows, Windows 7, Data Entry
Education
Robert Morris College 1995 — 1996
Associate, Business, Accounting, A
Best Western International October 2013 - Present
Hilton Garden Inn Phoenix / Happy Valley March 2013 - October 2013
Arizona Hemophilia Association November 2011 - February 2013
Hilton Garden Inn Phoenix Midtown December 2008 - November 2011
Homewood Suites by Hilton March 2006 - December 2008
Levy Restaurants 2001 - 2006
Skills
Hospitality Industry, Event Management, Hospitality, Event Planning, Revenue Analysis, Hospitality Management, Hotels, Meeting Planning, Catering, Fundraising, Public Speaking, Food & Beverage, Hotel Management, Customer Service, Social Media Marketing, Marketing Strategy, Budgets, Corporate Events, Sales Management, Public Relations, Tourism, Banquets, Convention Services, Trade Shows, Resorts, Weddings, OnQ, Social Networking, Marketing, Hotel Booking, Sponsorship, Food, Contract Negotiation, Parties, Incentives, Sales, Restaurants, Menu Development, Front Office, Restaurant Management, Customer Satisfaction, Property Management..., Training, Revenue Forecasting
Education
Orange Coast College 1990 — 1994
Film / Video
Universal Parks and Resorts August 2015 - Present
Universal Orlando February 2014 - August 2015
Walt Disney World August 2013 - February 2014
Universal Orlando August 2010 - February 2014
SeaWorld Orlando February 2013 - August 2013
Target June 2007 - June 2013
SeaWorld Orlando May 2012 - August 2012
Best Western International February 2011 - April 2011
Skills
Customer Service, Time Management, PowerPoint, Retail, Microsoft Office, Microsoft Excel, Microsoft Word, Teamwork, Social Networking, Leadership, Merchandising, Social Media Marketing, Event Management, Sales, Hospitality
Education
Rollins College 2009 — 2013
Bachelor of Arts (B.A.), Economics
Wyndham Hotel Group July 2014 - Present
Best Western International June 2013 - June 2014
Extended Stay America May 2006 - May 2013
Wingate by Wyndham September 2005 - May 2006
Wyndham Worldwide August 2004 - September 2005
Radisson May 1999 - August 2004
Sheraton August 1994 - June 1997
Skills
Hospitality, Hospitality Consulting, Hospitality Industry, Hospitality Management, Hotels, Hotel Booking, Hotel Management, Opening Hotels, Account Management, Accounts Payable, Accounts Receivable, Brand Management, Customer Retention, Customer Satisfaction, Customer Service, Employee Benefits, Employee Relations, Human Resources, HR Policies, Interviews, Life Coaching, Microsoft Excel, Microsoft Office, Microsoft Word, New Business Development, Office Management, Operational Excellence, Operations Management, Operational Planning, Payroll, Revenue Analysis, Revenue Cycle Management, Revenue Enhancement, Revenue Forecasting, Revenue & Profit Growth, Sales Operations, Sales Presentations, Quality Control, Yield Management, Life Insurance, Accident Insurance, Term Life Insurance, Whole Life, Front Office, Training, Leadership, Hiring, P&L, Property Management..., Benefits Administration
Education
Oakton Community College 1994 — 1998
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Maine West High School 1991 — 1994
High School Diploma, General Education
Sereno Group May 2015 - Present
PHX Aquarium Designs May 2014 - Present
HEMR Holdings LLC March 2014 - Present
600 Global April 2015 - July 2015
Neutron Industries January 2015 - May 2015
US Preferred Realty, Inc April 2014 - March 2015
Arizona Game and Fish Department March 2014 - January 2015
Welk Resort Group May 2013 - October 2013
Best Western International April 2011 - February 2012
Texas Roadhouse August 2007 - April 2008
Skills
Excel, Access, Basic Photoshop, Micros, ServSafe, Hotels, Hospitality Management, Hospitality, Marketing, Time Management, Microsoft Office, Customer Service, Event Planning, Resorts, Outlook, PowerPoint, Leadership, Social Networking, Social Media, Sales, Management, Social Media Marketing, Windows, Recruiting, Photoshop, Concierge Services, Front Office, Marketing Strategy, Human Resources, Microsoft Excel, Food, Event Management, Inventory Management, Hotel Management, Microsoft Word, Budgets, Spanish, Hospitality Industry, Team Building, Public Speaking, Account Management, Strategic Planning, Negotiation, Data Analysis, Customer Satisfaction, Project Management, Facebook, Email Marketing, Tourism, Revenue Analysis
Education
Arizona academy of real estate 2014 — 2014
Penn State University 2008 — 2012
BA, Hotel Resturant Instituitional Management
Pennsylvania State University
Crowne Plaza® Hotels & Resorts June 2011 - Present
Best Western International January 2009 - January 2011
Pebble Beach Company December 2009 - June 2010
Skills
Hospitality, Hospitality Management, Event Planning, Event Management, Food & Beverage, Hotels, Catering, Meeting Planning, Hospitality Industry, Customer Satisfaction, Time Management, Customer Service, Resorts, Social Networking, Microsoft Word, Banquets, OnQ
Education
San Jose State University 2007 — 2011
Bachelor of Science (B.S.), Hospitality, Recreation, Tourism & Event Management
Amicus Publishing December 2013 - Present
Amicus Publishing April 2013 - August 2014
Best Western International February 2012 - February 2013
O'Reilly Auto Parts July 2010 - November 2011
Skills
Hospitality Management, Hotels, Hospitality Industry, Hospitality, Hotel Management, Food & Beverage, Banquets, Pre-opening, Restaurants, Catering, Front Office, Resorts, Photo Research, Food
Education
Rasmussen College-Minnesota 2012 — 2013
AAS Multimedia Technology
Rasmussen College-Minnesota 2011 — 2013
Associate of Arts and Sciences (AAS), Multimedia technology
Bio-Therapeutic / Micro-Current Technology September 2015 - Present
Kona Medical, Inc. October 2014 - July 2015
Ciber June 2014 - August 2014
Allyis January 2014 - May 2014
Seattle Genetics January 2013 - November 2013
Amgen October 2006 - December 2011
Best Western International February 2004 - January 2006
Skills
Teamwork, Problem Solving, Project Management, Sales Operations, Customer Service, Account Management, Marketing Research, Sourcing, Events, MS Office, SAP, EDMS, Concur, Ariba, WebEx, Cliqbook, Onyx CRM, SharePoint, SAS, MS Project, JDE, Microsoft Office, Biomarkers, Document Management, Drug Development, Management, Biotechnology, Purchasing, Strategy
Education
Seattle University 2003 — 2005
marketing
Seattle Central College 2001 — 2003
business administration
Sentry Insurance October 2011 - Present
Pacific Office Automation November 2010 - November 2011
University Directories September 2009 - October 2009
University Directories June 2009 - September 2009
Weyerhaeuser June 2008 - September 2008
Best Western International June 2007 - September 2007
Skills
Sales Management, Customer Service, Sales, Microsoft Excel, Business Development, Marketing, Merchandising, Microsoft Office, Leadership, Time Management, Selling, Sales Operations, Cold Calling, Account Management, Insurance
Education
Oregon State University 2006 — 2010
B.S., Business Marketing
Four Points by Sheraton August 2014 - Present
Best Western International August 2007 - June 2014
LJK Companies, Inc. August 2008 - January 2010
Subway January 2000 - July 2005
Skills
Front Office, Hotels, Hotel Management, Hospitality Industry, Hospitality, Hospitality Management, Rooms Division, Micros, Property Management..., Revenue Analysis, Resorts, Food & Beverage, Hotel Booking, Pre-opening, Tourism, Restaurants, Restaurant Management, Customer Satisfaction, Food, Customer Service, Menu Development, Opera, Catering, Guest Service Management, Teamwork, Meeting Planning, Time Management, Concierge Services, Hiring, Inventory Management, Sales, Leisure, Yield Management
Education
Rasmussen College-Minnesota 2012 — 2014
Associate of Arts and Sciences (AAS), Human Resources Management/Personnel Administration, General
Columbia Heights High School 1998 — 2000
N/A, General Diploma
EdTech Software LLC August 2015 - September 2015
Best Western International January 2015 - March 2015
Foothills Sports Medicine July 2014 - November 2014
LogistiCare February 2014 - June 2014
Norton Lilly November 2013 - January 2014
RR Donnelley April 2013 - November 2013
Greeley and Hansen January 2013 - March 2013
Arizona Department of Revenue December 2012 - January 2013
Healthways May 2011 - November 2012
Move, Inc. June 2007 - April 2011
Skills
Microsoft Excel, Microsoft Office, Customer Service, Customer Satisfaction, Retail, Microsoft Word, PowerPoint, Editing, Data Entry, Proofreading, Team Building, Training, Call Centers, Troubleshooting, Technical Support, Food Service, Outlook, Salesforce.com, Software Documentation, Human Resources, Coaching, Administrative...
Education
Rio Salado College 2011 — 2012
Certificate of Completion in Computer Applications, Computer Technology/Computer Systems Technology
Mountain Ridge High School 2001 — 2004
High School Diploma
Calistoga Ranch July 2013 - Present
Calistoga Ranch April 2012 - July 2013
Best Western International August 2011 - April 2012
Nautica June 2010 - August 2011
Skills
Hospitality, Hotels, Hospitality Industry, Resorts, Front Office, Meeting Planning, Event Management, Tourism, Event Planning, Micros, Customer Service, Catering, Customer Satisfaction, Retail, Sales
Education
Pacific Union College 2005 — 2010
Bachelor of Business Administration (BBA), Marketing
Best Western International January 2014 - Present
Fuddruckers June 2012 - October 2013
Ruby Tuesday January 2010 - August 2012
Brinker International October 2007 - June 2010
United States Marine Corps May 1990 - June 2007
Skills
Hospitality, Military Training, Firefighting, Operations Management
Education
Ozarks Technical Community College 2011 — 2014
Associate of Arts and Sciences (AAS), Hospitality Administration/Management
Sustainable World Business Development August 2013 - Present
GateWay Community College August 2015 - Present
ASU Walton Sustainability Solutions Initiatives April 2014 - Present
Best Western International March 2012 - December 2012
Amcor May 2008 - March 2012
SuperShuttle 2005 - 2008
Skills
Sustainability, Forecasting, Process Improvement, Analysis, Leadership, Finance, Financial Analysis, Strategic Planning, Public Speaking, Sustainable Development, Financial Modeling, Accounting, Waste Diversion, Waste Reduction, Sustainable Energy, Accounts Receivable, Account Reconciliation, Financial Reporting, Sarbanes-Oxley Act, Auditing, Customer Service, Risk Management, Internal Controls, Budgets, Microsoft Excel, Access, Operations Management, General Ledger, ERP, Waste Management, Training, Microsoft Office, Research, Program Management
Education
Arizona State University - School of Sustainability 2015 — 2017
Master's Degree, MS in Sustainability
ASU - Barrett, The Honors College and W. P. Carey School of Business 2013 — 2015
Bachelor of Arts (BA), Business (Sustainability)
Rio Salado College 2010 — 2013
Associate's Degree, ABus - Business Management
Cisco Networking Academy, Gateway CC 2002 — 2004
Certificating of Completion Network Engineering, With Highest Distinction, System Networking, and LAN/WAN Management, 4.0 GPA
TEKsystems January 2014 - Present
Enterprise Rent-A-Car May 2013 - January 2014
Best Western International July 2012 - April 2013
Rutgers University January 2011 - May 2012
EOF Summer Institute June 2010 - August 2011
Pathmark Stores, Inc. June 2008 - June 2010
Skills
Research, PowerPoint, Microsoft Office, Social Media, Facebook, Microsoft Word, Blogging, Customer Service, Teamwork, Public Speaking, Team Leadership, Sales, Leadership Development, Training, Coaching, Social Media Marketing, Leadership, Time Management, Social Networking, Fundraising, Public Relations, Retail, Management, Outlook
Education
Rutgers, The State University of New Jersey-New Brunswick 2012 — 2012
Mini-MBA, Social Media Marketing
Rutgers University-New Brunswick 2008 — 2012
Bachelor of Arts (B.A.), Communication
HolyCross Highschool 2004 — 2008
Diploma
Pitt County Schools October 2014 - Present
Paws4Carolina May 2014 - Present
Red Shark Digital September 2013 - 2014
Best Western International May 2006 - January 2011
Best Western Suites 1998 - January 2011
Skills
Cross-functional Team..., Coaching, Customer Service, PowerPoint, Event Planning, Employee Relations, Customer Relations, Change Management, Contract Negotiation, Sales Management, Social Media, Advertising, Administration, Account Management, Budgeting, Forecasting, Hospitality, New Business Development, Operations Management, Operations, Microsoft Office, Quality Assurance, Farms, Organic Farming, Revenue Forecasting, Revenue Managment, Revenue Analysis, Budgets, Management, Start-ups, Hospitality Management, Hotels, Marketing, Business Apps, Mobile Phone Apps, Google Apps, Social Media Marketing, Mobile Communications, Customer Satisfaction, Sales, Team Building, Leadership
Education
Pitt Community College 2011 — 2015
Transfer to 4 year college, Accounting and Business/Management
Google March 2015 - Present
San Jose State August 2013 - January 2015
Spartan Shops February 2012 - June 2013
Best Western International 2010 - 2010
Skills
Customer Service, Windows, Public Speaking, Microsoft Word, Photoshop, Teamwork, Programming, Microsoft Excel, Microsoft Office, Java, C++, Mac OS, Windows 8, Windows 7, Reason 6, Endorphin, NetBeans, BlueJ, Cygwin, PowerPoint, Inventory Management, Retail, Food, Restaurants, Cooking, HTML, Social Media
Education
San Jose State University 2009 — 2016
Bachelors-ongoing, Computer Science
James Logan High school 2006 — 2009
2009 Diploma
Best Western International July 2013 - Present
Americas Best Value Inns February 2013 - June 2013
Skills
Great Personality, Computer Repair, Personal Training
Education
San Antonio College 2011 — 2013
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Mary Kay Indep Sales Director / Indep Beauty Consultant February 1999 - Present
Best Western International 1980 - 2002
Glendale Community College 1979 - 1981
Skills
Sales, Team Building, Customer Service, Makeup Artistry, Social Media Marketing, Skin Care, Social Media, Event Planning, Marketing, Customer Satisfaction, Marketing Strategy, Public Speaking, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Skype, Business Coaching, Time Management, Outlook, Bulk SMS, Credit Card Transaction..., Cosmetics, Personal Grooming, Negotiation, Project Management, Voice Broadcasting, Social Networking, Business Networking, MailChimp, Google Analytics, Google Adwords, Google Maps, Google+, Google Groups, Leading Meetings, Email Marketing, Online Marketing, Online Advertising, Desktop Publishing, Image Editing, Payroll, Goal Setting, Interview Skills, Technical Support, Technical Documentation, Technical Training, Technical Presentations, Client Liason, Conflict Resolution
Education
Glendale Community College
Phoenix College
Target 2012 - Present
Dairy Queen April 2008 - August 2012
Best Western International 2007 - 2008
Safeway 2004 - 2008
Skills
Cashiering, Inventory Management, Inventory Control, Retail, Customer Service, Cash Register, Time Management, Merchandising, Loss Prevention, Customer Satisfaction, Retail Sales, Data Entry, Store Management, Microsoft Word, Microsoft Office
Education
Olympic College 2009 — 2014
Associate of Arts and Sciences (A.A.S.), Information Technology, 3.2
North Kitsap High School 2002 — 2005
High school diploma, High School/Secondary Diplomas and Certificates, 3.0
Best Western International June 2013 - Present
Best Western International June 2011 - June 2013
Cortona Inn and Suites February 2004 - May 2011
Skills
Revenue Analysis, Hotels, Yield Management, Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Resorts, Front Office, Tourism, Rooms Division, Pre-opening, Hotel Booking, OnQ, Property Management..., Trade Shows
Education
Orange Coast College
Avalara August 2013 - Present
Bainbridge Cinemas August 2013 - September 2013
Best Western International July 2013 - August 2013
The Paper Market LLC July 2011 - July 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Team Building, Business Strategy, Project Management, Public Speaking, New Business Development, Management
Education
Bainbridge High
Technical Theatre/Theatre Design and Technology
Seattle Central Community College
Business Administration and Management, General
Hilton Garden Inn September 2013 - July 2014
Best Western International October 2012 - August 2013
Best Western International May 2008 - September 2012
Extended Stay America November 2006 - November 2007
AmericInn Lodge & Suites February 2003 - March 2006
Skills
Customer Satisfaction, Team Building, Competitive Analysis, Hiring, Training, Operations Management, Corporate Communications, Business Analysis, Team Leadership, Employee Engagement, Budgets, Hospitality Management, Management, Hotel Management, Hotels, Leadership, Training Skills, Staff Training, Marketing, Yield Management, Event Management, Hospitality Industry, Customer Service, Hospitality, Sales, Restaurant Management, Catering, Food & Beverage Service, Food & Beverage, Coaching, Employee Training, Revenue Analysis
Education
San Diego State University-California State University
BA, Psychology
TD November 2014 - Present
TELUS May 2014 - November 2014
ING DIRECT Canada April 2012 - May 2014
Rogers Communications Inc. November 2008 - November 2011
Best Western International April 2004 - August 2008
STYLO Ltd January 2004 - April 2004
Rezolutions Inc. September 2002 - December 2003
RIDNAV Consultants May 2001 - August 2001
Skills
Integrated Marketing, Strategy, Marketing Strategy, Customer Acquisition, Product Marketing, Product Management, Marketing Management, Direct Marketing, Strategic Partnerships, CRM, Cross-functional Team..., Strategic Planning, Analytics, Brand Management, Marketing Communications, Team Leadership, Digital Marketing, Segmentation, B2B, Entrepreneurship, Customer Experience, Sales, Market Planning, Management, Leadership, Pricing Strategy, Market Research, Go-to-Market Planning &..., Team Building, Customer Insight, P&L Management, Marketing, Forecasting, Go-to-market Strategy, Customer Retention, Competitive Analysis, Database Marketing, Public Relations, Program Management, Digital Strategy, Consumer Insights, Media Planning, Entrepreneurial, P&L responsibility, Market Analysis, Marketing Research, Online Marketing, Game Theory, Business Strategy
Education
Schulich School of Business - Executive Education Centre 2008 — 2009
Management Workshop
Schiller International University 2004 — 2004
Master of Business Administration
University of Windsor 2000 — 2003
Honours Bachelor of Commerce
Alliançe Française de Toronto 2011 — 2011
Beginners Language Certification
Howard Hanna Holdings May 2014 - Present
Howard Hanna Real Estate Services 2014 - 2015
Stoskel Insurance Associates 1998 - October 2013
Best Western International August 1992 - October 1994
Holiday Inn January 1990 - August 1992
Embassy Suites January 1990 - December 1990
Skills
Sales and Marketing and..., Sales, Business Development, Analysis, Insurance, Risk Management, Investments, Banking, Relationship Management, Financial Analysis, Finance, Sales Management, Business Strategy, New Business Development, Account Management, Business Planning, Team Management, Portfolio Management, Property & Casualty..., Flood Insurance, Leadership, General Insurance, Customer Service, Commercial Insurance, Marketing
Education
Pennsylvania State University-Penn State Beaver
National Office Furniture January 2000 - Present
Best Western International May 1995 - December 1999
Skills
Marketing Strategy, Marketing, Strategic Planning, Product Development, Project Management, Budgets, Team Building, Negotiation, Cross-functional Team..., Furnishings, Contract Negotiation, Sales Management, Marketing Communications, Trade Shows, Management, B2B, Account Management, Sales, Product Marketing, Sales Process
Education
Purdue University 1991 — 1995
Bachelor of Science (BS)
Jasper High 1987 — 1991
CustomInkinc.com 2014 - Present
Best Western International April 1999 - January 2000
Alstom November 1998 - March 1999
Skills
Computer Hardware, Networking, Hardware, Laptops, Computer Repair, HP, Storage, Software Installation, Servers, Operating Systems, Troubleshooting, Printers, Computer Maintenance, Windows XP, Cloud Computing, Windows, Technical Support
Education
Rogue Community College 2000 — 2004
Associate of Arts and Sciences (AAS), Computer Science
Nashua High School 1976 — 1978
NPL Construction Co. March 2014 - Present
Washington School District August 2012 - Present
Graham County Assessors August 2013 - January 2014
Best Western International July 2012 - August 2013
Achievement Learning LLC August 2010 - August 2012
NPL Construction Co. February 2009 - April 2010
Southwest Gas Corporation September 1999 - February 2009
Skills
Microsoft Word, Kronos Timekeeping, IEX Total View, Kana, CCM, Microsoft Exchange, microsoft Excel, Microstation, AutoCAD, Tutoring, Time Management, Training, Troubleshooting, Research, Outlook, Teaching, Process Scheduler, Access, Supervisory Skills, Data Entry, Microsoft Office, PowerPoint, Customer Service, Teamwork, Strategic Planning, Leadership Development, Spanish, Windows 7, PeopleSoft, Procedure Review, CPM Scheduling, Microsoft Excel
Education
High Tech Institute
Associate's degree, Architectural Drafting and Architectural CAD/CADD
Phoenix College
certification, computer Information Systems
Best Western International June 2015 - Present
Hilton Worldwide March 2015 - Present
Millennium class non profit 2013 - Present
Knights of columbus 3rd degree member July 2007 - Present
Choice Hotels International June 2014 - August 2014
The Hotel Blackhawk July 2012 - December 2012
Pillar Hotels and Resorts (formerly Archon Hospitality) September 2010 - August 2012
Jumer's Casino & Hotel 2009 - 2010
Courtyard by marriott May 2007 - September 2009
Skills
Revenue Management, HR Management, Property AR and AP, sales management, grand openings, group sales, customer service and..., banquet operation..., front and back office..., Banquets, Personnel Management, Sales Management, Training, Sales, Management, Grand Openings, Customer Service, Hotels, Revenue Analysis, Budgets, Human Resources, Purchasing, Team Building, Marketing
Education
BWI University 2015 — 2015
Certified in revenue management and analisys,HR, and operations, Business Administration and Management, General
Choice university 2014 — 2014
Business, Hospitality Administration/Management
Marriott 2012 — 2012
M.A.D certification, Customer Service Management
Parkland College 2000 — 2003
Bement High School 1996 — 2000
US Army 2004 - Present
City of Colorado Springs March 2007 - February 2008
Best Western International January 2004 - June 2004
Skills
Army, Military, Force Protection, Military Operations, Security Clearance, Military Experience, Weapons, Counterterrorism, DoD, Afghanistan, Tactics, Defense, Physical Security, Special Operations, Counterinsurgency
Education
American Military University 2009 — 2012
Pikes Peak Community College 2007 — 2009
Bank of America May 2015 - Present
Bank of America March 2014 - May 2015
Bank of America March 2010 - March 2013
SuperMedia LLC January 2004 - March 2010
Best Western International January 1996 - January 2004
Regal Entertainment Group 1993 - 1996
Skills
SEM, Direct Mail, B2B, B2B Marketing, Online Advertising, Online Marketing, Hotel Management, Sales Management, Banking Operations, Core Banking, Cold Calling, Marketing Strategy, Advertising Sales, Account Management, Email Marketing, Lead Generation, Sales, Customer Retention, Advertising, Sales Presentations, Selling, Mobile Marketing, Direct Sales, Direct Marketing, Salesforce.com, Sales Process, PPC, Social Media Marketing, Customer Acquisition, Market Planning, Google Adwords, Digital Marketing, CRM, Strategic Partnerships, Marketing, SEO, Competitive Analysis, E-commerce
Education
Rappahannock Community College
Associate of Arts and Sciences (A.A.S.), General Studies
Virginia Commonwealth University
Best Western International 2003 - 2006
Skills
Customer Service, Microsoft Office, Excel, Customer Relations, Word
Education
Preston University
Master of Business Administration (MBA), Marketing
Somnis sleep systems August 2015 - Present
Mattress one February 2013 - July 2015
Comfort Suites Dunedin-Clearwater November 2014 - March 2015
BlueGrace Logistics January 2014 - June 2014
Best Western International February 2012 - August 2013
Hilton Worldwide May 2011 - November 2011
Publix November 2006 - March 2011
Skills
Customer Service, Hospitality Industry, Front Office, Hotels, Hospitality Management, Hotel Management, Microsoft Office, PowerPoint, Teamwork, Sales
Education
Saint Leo University 2009 — 2012
International Hospitality and Tourism Management, International hospitality and tourism, senior
Internation College of Management Syndey 2011 — 2011
Bachelor's degree, Hospitality Administration/Management
Dream clean eco friendly cleaning January 2011 - Present
Miracle Workers Inc 2010 - 2012
Best Western International March 2007 - October 2009
Skills
Sales Management, Customer Service, Retail, Marketing, Negotiation, Team Building, Advertising, Sales, Social Media, Microsoft Office, Coaching, Marketing Communications, Management
Education
Rogue Community College 2011 — 2012
Illinois Valley High School 2001 — 2005
Best Western International August 2012 - Present
International Cruise and Excursions December 2000 - August 2012
International Cruise and Excursions 2005 - 2011
International Cruise and Excursions 2003 - 2005
OurVacationStore.com 2002 - 2003
OurVacationStore.com 2000 - 2002
Skills
Unified Communications, Telecommunications, Avaya, Avaya PBX, CMS, VoIP, VDN/Vector, Software Engineering, Voice Communications, AT&T, SIP Trunking, Predictive Dialers, Microsoft Office, Microsoft Lync 2010, Microsoft Unified..., Project Planning, Active Directory, Lync, Call Centers, Technical Support, Networking, Computer Hardware, Telephony, Troubleshooting, Speech, Help Desk Support, Disaster Recovery, Voice Mail, Routing, Contact Centers, Call Logging, Software Installation, SIP, IP PBX, Windows Server, Avaya IP Telephony, IVR, Microsoft Exchange, Data Center, T1, ACD, Management, Cisco Call Manager
Education
Phoenix College
Rio Salado College
Xerox Business Services, LLC February 2012 - Present
WriteTarget November 2010 - February 2012
AAA Arizona March 2006 - November 2010
Best Western International March 1995 - February 2006
MiniCo Insurance Agency, LLC 1991 - 1995
View Publications 1989 - 1991
Skills
Employee Recognition, Internal Communications, Intranet Strategy, Presentation Development, Intranet, SharePoint, Event Planning, Instructional Design, Brochures, Organizing Meetings, AP Style, Editing, Newsletters, Publications, Marketing Communications, Journalism, Research, Employee Engagement, Corporate Communications, Microsoft Office, Copy Editing, Editorial, Employee Surveys, Communications Strategy, Problem Solving, Web Content, Change Initiatives, Benefits Communication, Interviewing, Magazines, Strategic Communications, Communications Planning, Strategy, Press Releases, Communication Training, Marketing, Public Relations, Crisis Communications, Content Management, Advertising, Management, Blogging, Creative Writing, Public Speaking, Media Relations, Project Management, Team Leadership
Education
University of Arizona 1985 — 1987
M.A., Journalism
Rockford College 1981 — 1985
B.A., English
Best Western International March 2015 - Present
Securitas Security Services USA, Inc. 2014 - Present
PETCO Animal Supplies, Inc. November 2014 - January 2015
Clarity care 2013 - 2014
Eastbay 2012 - 2013
Beyond Abilities 2010 - 2012
Homes for Independent Living of Wisconsin LLC 2008 - 2011
Skills
Microsoft Office, Microsoft Word, PowerPoint, Leadership, Training, Microsoft Excel, Sales, Photoshop
Education
Rasmussen College 2011 — 2013
Associate degree, Medical Laboratory Technician
Rasmussen College 2011 — 2013
Associate's degree, Clinical/Medical Laboratory Technician
Best Western International February 2014 - Present
Streets2Speakers International March 2014 - Present
Olive Garden March 2013 - December 2013
AT&T June 2012 - November 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing
Education
Paradise Valley Community College 2014 — 2016
Hilton Worldwide January 2015 - Present
Penn State University June 2014 - October 2014
Best Western International May 2013 - July 2013
Brodhead Bistro Penn State University August 2011 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Social Media, Teamwork, Public Speaking, English
Education
Penn State University 2011 — 2015
Novartis June 2015 - Present
Alcoa January 2015 - May 2015
Penn State University, Smeal College of Business August 2013 - May 2015
Novartis May 2014 - December 2014
Best Western International June 2012 - May 2014
Penn State University, School of International Affairs June 2012 - March 2014
University of Pennsylvania May 2013 - July 2013
Skills
Problem Solving, Critical Thinking, Quantitative Research, Qualitative Research, Development Economics, Biochemistry, Microsoft Excel, Microsoft Office, Leadership, Communication, International Relations, Foreign Affairs, Customer Service, SPSS
Education
Penn State University 2013 — 2015
Master of Business Administration (MBA), Finance and Supply Chain Management, 3.43
Penn State University 2011 — 2013
Master of International Affairs (MIA), Economics, 3.73
University of Virginia 2008 — 2010
Bachelor of Arts (BA), Foreign Affairs
Best Western International July 2015 - Present
Big Red Rooster March 2015 - July 2015
Callison January 2014 - October 2014
Advocare August 2014 - September 2014
Clear Choice Flooring and Design March 2013 - July 2013
24e September 2011 - January 2012
Cancos Tile 2007 - 2009
Skills
Interior Design, Ceramic Tile, Granite, Kitchen & Bath Design, AutoCAD, Hand Drafting, InDesign, Photoshop, Concept Development, Photography, Darkroom, Microsoft Office, Rendering, SketchUp, Sketching, Illustrator
Education
Savannah College of Art and Design 2009 — 2012
Bachelor of Fine Arts (BFA), Interior Design
Suffolk County Community College 2005 — 2009
Associates in Applied Science, Interior Design
TownePlace Suites by Marriott September 2013 - December 2014
La Quinta June 2012 - August 2013
ACS-Affiliated Computer Services September 2011 - May 2012
Best Western International January 2006 - September 2011
Wal-Mart May 2003 - November 2005
Lawrence Home Improvement June 2001 - April 2003
Skills
Computers, HIPAA, OSHA Certified, Bloodborne Pathogens, Time Management, Customer Service, Invoicing, Management, Payroll, Process Scheduler, Sales, Hotels, Front Office, Telephone Skills, Phone Etiquette, Fax, Filing, Data Entry, Cpr Certified, TWIC Card, Customer Satisfaction, Clerical Skills, Multi-line Phone, Cashiering, Office Equipment, Cash Handling Experience, Microsoft Office, Microsoft Word, Microsoft Excel, Hospitality, Leadership, Call Centers, Outlook, Restaurants, Teamwork, Administration, Hospitality Industry, PowerPoint
Education
Unitech Training Academy-Lafayette 2014 — 2015
Certification, Dental Assistant
Remington College-Houston Campus 2012 — 2013
Certification, Medical Insurance Specialist/Medical Biller
Apex Tool Group, LLC September 2014 - Present
Posner Industries May 2012 - September 2014
W.W. Grainger May 2008 - March 2012
Best Western International December 2006 - January 2008
Skills
Sales Operations, Sales, Business Development, Management, Marketing, Customer Service, Human Resources, Purchasing, Sales Process, Cold Calling, Solution Selling, Direct Sales
Education
Penn State University 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.6
University of Tennessee-Knoxville 1999 — 2004
Bachelor of Science (B.S.), Sports Management
Tempe Union High School District -Marcos de Niza September 1998 - Present
Tempe Union High School District - Marcos de Niza September 1992 - September 1998
Best Western International August 1984 - September 1992
Best Western Grace Inn September 1983 - September 1992
Skills
Training, Time Management, Organizational..., Leadership Development, Management, Strategic Planning, Hiring, Customer Service, New Hire Orientations, Interviews, College Recruiting, Staff Development, Research, Microsoft Excel, Human Resources, Performance Management, Payroll, Organizational..., Resume Writing, Sales, Deferred Compensation, Microsoft Office 2007, Microsoft Publisher, Pinnacle Studio, iMovie, Video Production, Video Editing, Talent Acquisition, Temporary Placement, Permanent Staffing, Job Evaluation, Job Fairs, FMLA, Career Development, Onboarding, Personnel Management, Budgets, Microsoft Word, Microsoft Powe Point, Emplloyee relations, Cash Handling, Purchasing Processes, Purchase Orders, Purchase Ledger, Purchase Requisitions, Purchasing Negotiation, Budget Management, Capital Budgeting, Department Budgeting, Budget Forecasts
Education
Rio Salado College 1984 — 1985
BusinessManagement, Hospitality Administration/Management
McClintock High School 1969 — 1973
High School Dploma, Graduated
Best Western International June 2004 - November 2008
Skills
Banquets, Catering, Food
Education
Salem State College
Fairmont Scottsdale Princess July 2011 - Present
Tourism Development Commission - City of Scottsdale January 2012 - Present
Fairmont Scottsdale Princess May 2006 - July 2011
Best Western International 1994 - 2005
Delta Hotels 1987 - 1989
Skills
Hospitality Industry, Hospitality, Resorts, Revenue Management, Hotels, Lodging, Tourism, Leisure, Promotions, Marketing Strategy, Sales Management, Special Events, Strategic Planning, Market Planning, Event Management, Yield Management, Team Building, Hospitality Management, Forecasting, Revenue Analysis, Marketing, Budgets, Hotel Management, Event Planning, Meeting Planning, Trade Shows, Convention Services, Property Management..., Pre-opening, Front Office, Sales, Hotel Booking, Rooms Division
Education
Ryerson University
Scarlett Heights Collegiate Institute
Stanstead College
Willingdon
Brighter Strategies, LLC March 2013 - Present
R.D. Gaines Designs March 2013 - Present
*Withheld* July 2011 - Present
LongView International Technology Solutions 2012 - December 2012
World Affairs Council of Puerto Rico January 2011 - December 2011
Hyatt Hotels Corporation August 2010 - January 2011
Fore Golf Inc February 2009 - June 2010
American Golf Corporation February 2007 - December 2008
Pomare Ltd. Dba Hilo Hattie March 2006 - January 2007
Best Western International November 2004 - October 2005
Skills
Event Management, Event Planning, Team Building, Marketing, Email Marketing, International Relations, Public Speaking, New Business Development, Budgets, Project Planning, Nonprofits, Trade Shows, SharePoint, Small Business..., Contract Negotiation, Contract Management, Special Events, Corporate Events, International Business, Microsoft Office, Writing Skills, Sage CRM, Deltek, Salesforce.com, Virtuemart, Negotiation, Customer Relations, Conferences, Cvent, WordPress, Media Relations, Budgeting, PowerPoint, Coaching, Social Media, Weddings, Problem Solving, Program Coordination, Mac, Multiple Project..., Event Design, Marketing for Small..., Writing, Management, Leadership, Program Management, Public Relations, Customer Service, Sales
Education
University of Oklahoma 2010 — 2011
Masters of Arts, International Relations
Oklahoma State University 2003 — 2004
Bachelors of Science, International Business
University of Oklahoma 1996 — 2001
Bachelor of Science, Health & Sports Sciences
Kingsway America December 2014 - Present
Elevate Energy June 2014 - December 2014
Westphal & Company, Inc. July 2013 - January 2014
Best Western International October 2010 - September 2011
UW Hospital May 2008 - September 2009
Education
Roosevelt University 2014 — 2016
Master of Science (M.S.), Accounting
University of Wisconsin-Madison 2006 — 2012
Bachelor of Arts, Economics
968 Park Hotel July 2012 - June 2013
Tahoe Regional Young Professionals September 2012 - 2013
Stanford Sierra Conference Center April 2011 - June 2012
Vail Resorts November 2011 - April 2012
Best Western International February 2009 - March 2011
Best Western International October 2007 - February 2009
Best Western International April 2006 - November 2007
REI April 2005 - December 2005
Winter Park Resort August 2003 - July 2004
Winter Park Resort November 2002 - August 2003
Skills
Hospitality Industry, Hospitality Management, Social Media, Adobe, Account Reconciliation, Hospitality, Food & Beverage, Hotels, Restaurants, Accounts Payable, Accounts Receivable, Apple, Business Development, Creative Problem Solving, Customer Retention, Customer Service, Eco Friendly, Employee Relations, Employee Training, Event Planning, Green Building, Guest Service Management, HR Policies, Inventory Management, Marketing, Microsoft Office, Public Speaking, Revenue Forecasting, Sales Operations, Travel Planning, Windows, Wine Tasting, Yield Management, Young Professionals, Resorts, Training, Tourism, Boutique Hotels, Process Scheduler
Education
Pikes Peak Community College 2005 — 2006
Associate's degree, Business Administration and Management, General
S.H. Rider High School 1998 — 2001
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Sheraton December 2013 - Present
Seneca Gaming Corporation March 2014 - September 2014
Sheraton December 2013 - August 2014
Niagara Falls Tour and Travel Company January 2013 - December 2013
Best Western International May 2012 - December 2012
Fortune Plaza Central Hotel March 2011 - August 2011
Skills
Hospitality, Event Planning, Customer Service, Event Management, Teamwork, Hospitality Management, Food, Front Office, Food Service, Hospitality Industry, Leadership, Time Management, Training, Food, Catering, Hotel Management, Hotels
Education
Rochester Institute of Technology 2011 — 2013
Master of Science (MS), Hospitality & Tourism Management
University of International Business and Economics 2007 — 2011
Double B.S., International Economics and Trade & English Literature
Best Western International August 2014 - Present
Choice Hotels International February 2012 - August 2014
Residence Inn by Marriott February 2011 - August 2012
Courtyard by Marriott February 2009 - February 2011
Skills
Team Building, Hospitality, Hotels, Hospitality Management, Operations Management, Hospitality Industry, Staff Development, Account Management, Inventory Management, Opening Hotels, Customer Service, Event Management, Food, Front Office, Hotel Management, Tourism, Yield Management
Education
Salt Lake Community College
General studies
Best Western International September 2015 - Present
Comfort Inn & Suites February 2015 - August 2015
Fairfield Inn & Suites by Marriott April 2014 - August 2014
Ramada October 2013 - April 2014
Holiday Inn Express June 2012 - September 2013
Comfort Inn April 2012 - June 2012
La Quinta Inn & Suites February 2010 - April 2012
La Quinta Inn September 2008 - February 2010
Azadi Fine Rugs February 2006 - May 2008
Views Inn April 2005 - May 2008
Skills
Hotels, Data Entry, Inventory Management, Training, Payroll, Management, Purchasing, Leadership, Hospitality Industry, Customer Service, Banquets, Resorts, Sales, Hospitality, Property Management..., Hospitality Management, Hotel Management, Yield Management
Education
Scottsdale Community College 2011 — 2012
Hospitality Administration/Management
Yavapai College 2001 — 2007
Associates of Arts
Best Western International September 2013 - Present
Savannah College of Art and Design September 2012 - Present
Havre de Grace Maritime Museum January 2009 - August 2012
Skills
Photography, Photoshop, Lightroom, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft Office, PowerPoint, Project Management, Account Management, Problem Solving, Social Networking, Social Skills, Organizational..., Organizational..., Consulting, Drawing, Graphics, Internet, Layout, Mac, Negotiation, Networking, Organization, Digital Photography, Photojournalism, Wedding Photography, Portrait Photography, Spanish, Commercial Photography, Travel Photography, Research, Sports, Typing, Volunteer Management, Windows, Youth Ministry
Education
Savannah College of Art and Design 2012 — 2016
Cathe Weeks November 2010 - 2012
Norwood Furniture October 2003 - August 2010
Best Western International February 2009 - June 2009
Skills
FF&E, Interior Architecture, Space-planning, Floor Plans, Interior Design, Furniture, Furnishings
Education
Scottsdale Community College 2007 — 2009
AAS, Interior Design
Scottsdale Community College 2007 — 2009
Interior Design
Daltile January 2015 - Present
Daltile June 2014 - January 2015
Best Western International May 2012 - April 2014
Travelport May 2013 - August 2013
Kappa Sigma Fraternity September 2011 - September 2012
Sterling Tile, Inc. May 2008 - May 2012
Skills
Customer Service, Customer Satisfaction, Customer Experience, Sales, Hospitality Industry, Hotels, Time Management, Teamwork, Microsoft Office, Team Leadership, Project Management, Business Analysis, HTML, Construction, Inventory Management, Management, Strategic Planning
Education
Oklahoma State University 2010 — 2014
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Best Western International September 2014 - Present
Penn State University October 2013 - September 2014
Penn State University October 2012 - October 2013
InterContinental Hotels Group June 2011 - December 2012
Starwood Hotels & Resorts Worldwide, Inc. October 2011 - December 2011
Penn State University September 2009 - May 2011
Skills
Serve Safe Certified..., Cvent certified, MS Word & PowerPoint,..., Opera PMS above average..., Galaxy & LightSpeed PMS..., PowerPoint, Property Management..., Microsoft Word, Hotels, Front Office, Hospitality, Food, Customer Service, Micros, Sales, Management, Hospitality Industry, Restaurants, Hospitality Management, Yield Management, Meeting Planning, Hotel Management, Menu Development, Event Planning, Food & Beverage, Tourism, Resorts, Process Scheduler, Food Service, Banquets, Training, Time Management, Teamwork, Pre-opening, Inventory Management, Catering, Revenue Analysis, Event Management, Rooms Division, Restaurant Management, Leadership, Customer Satisfaction
Education
Penn State University 2005 — 2013
Bachelor's degree, Hotel, Restaurant & Institutional Management
Parsippany Hills High School 2001 — 2005
High school diploma
Best Western International 2007 - 2013
GoDaddy February 2005 - January 2007
Skills
ITIL v3 Foundations..., Help Desk Support, Technical Support, Technical Writing, Artist, Team Leadership
Education
Chandler High School
Rio Salado College
Best Western International November 2014 - Present
Metro Access April 2011 - December 2013
Hostelling International USA July 2008 - February 2011
Skills
Five years of..., Data Entry, Customer Service, Front Office, Creative Writing, HTML emails, Computers, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Critical Thinking, Team Building, Communication, Event Planning, Management, Outlook, Social Media, Access, Human Resources, Time Management, Problem Solving, Sales, Interviews
Education
Prince George's Community College 2012 — 2016
Associate of Arts (A.A.), Communication and Media Studies, 2.9
Parkdale High School 2004 — 2006
Diploma, General Studies
Red Lion Hotels August 2013 - Present
Portland's 5 (Portland Center for the Performing Arts) July 2008 - Present
The Mark Spencer Hotel February 2001 - December 2012
Best Western International May 2000 - February 2001
Quality Inn January 1999 - May 2000
The Heathman Restaurant May 1996 - January 1999
Four Points by Sheraton January 1995 - May 1996
Days Inn Hotel & Suites August 1993 - January 1995
Holiday Inn Hotel & Suites March 1989 - May 1993
Ramada Hotel December 1987 - March 1989
Skills
Revenue Analysis, Hospitality, Food & Beverage, Hospitality Industry, Hotels, Front Office, Hospitality Management, Hotel Management, Yield Management, Banquets, Catering, Event Planning, OnQ, Restaurants, Customer Satisfaction, Event Management, Concierge Services, Sales, Budgets, Tourism, Lodging, Luxury, Employee Training, Meeting Planning, Marketing, Rooms Division, Management, Training, Leadership, Customer Service, Menu Development, Food, Guest Service Management, Convention Services, Hotel Booking
Education
Duetto University 2015 — 2015
Certification, Revenue Management
UCLA 1984 — 1984
Human Resources Management/Personnel Administration, General
Santa Monica College 1981 — 1982
Dance
Los Angeles Junior College 1980 — 1981
Computer Science
K'nowbe January 2012 - September 2012
Intermountain Healthcare June 2008 - January 2012
Best Western International January 2007 - June 2008
Skills
Team Leadership, 3D Modeling, 3D rendering, Microsoft Excel, Integrity, High Potential, Quality Control, Innovation, 3D visualization, Engineering, Microsoft Office, Troubleshooting, Solidworks, CAD, PowerPoint, Testing, AutoCAD, Modeling, Research, Training, Microsoft Word, Product Design
Education
University of Utah 2008 — 2015
Salt Lake Community College 2011 — 2013
McMenamins Pubs & Breweries April 2015 - Present
McMenamins August 2013 - April 2015
Pacific University April 2013 - April 2015
McMenamins January 2013 - August 2013
McMenamins May 2011 - January 2013
Pacific University August 2011 - May 2012
Pacific University August 2010 - June 2011
Best Western International May 2009 - August 2009
Skills
Adobe Photoshop, Apple Compressor, Calm Under Pressure, Close Attention to..., Color Correction, Communication, Creative Problem Solving, Creative Writing, Customer Service, Final Cut Pro 7, Final Cut Pro X, Microsoft Excel, Microsoft Word, Organization, MPEG Streamclip, Soundtrack Pro, Team Leadership, Teamwork, Time Management, Appreciates Criticism, Flexible to Change, Final Cut Pro, Video Editing, Mac OS, Microsoft Office, Video, Social Networking
Education
Pacific University 2008 — 2012
Bachelor of Arts, Film and Video Production
Best Western International April 2012 - Present
Facilitec, Inc November 2010 - April 2012
ITT Technical Institute March 2009 - November 2011
Facilitec Inc January 2006 - January 2009
ITT Technical Institute September 2006 - March 2007
Masco Design Solutions October 2003 - December 2005
Skills
AutoCAD, Inventor, Hand Rendering, Space Planning, Interior Design, Drawing, Furniture, CAD, Architectural Design, Interiors, Floor Plans, Elevations, Interior Architecture, Architectural Drawings, Submittals, Space-planning, Project Management, Systems Furniture, Space planning, Photoshop, Microsoft Office, Furnishings
Education
Purdue University 1999 — 2003
Bachelor's, Interior Design (major), History (minor)
Fulerton Flowers September 2011 - Present
Southwest Clubs Inc. June 2002 - July 2011
WORLDHOTELS June 2001 - June 2002
Pegasus Solutions/Summit Hotels & Resorts June 1999 - June 2001
ProMark One March 1998 - June 1999
Inter-Link Health Services April 1996 - March 1998
Telespectrum Communications January 1994 - January 1996
Anasazi Inc January 1991 - January 1994
Best Western International January 1987 - January 1991
Education
University of Phoenix 2008 — 2012
Masters, Business Administration
University of Phoenix 2008 — 2011
Bachlor of Sceince Business, Finance
Scottsdale Community College 1985 — 1987
Associates of Arts
Wells Fargo July 2012 - Present
Discover Financial Services 2011 - 2012
Allstate Insurance October 2010 - October 2011
Vangent, Inc. September 2008 - September 2010
Best Western International September 2005 - September 2008
Skills
Applicant Tracking..., Onboarding, Recruiting, Employee Relations, Talent Acquisition, Employee Benefits
Education
Prairie View A&M University 1993 — 1998
BA, Marketing
Belair High School
Best Western International October 2014 - Present
Corporate Hotel Network/Employee Travel Services October 2012 - Present
HelmsBriscoe December 2009 - September 2011
Sol Melia Hotels and Resorts September 2005 - May 2009
The Hardage Group January 2001 - April 2005
Woodfin Suite Hotels LLC January 2001 - April 2005
La Quinta June 1988 - September 2001
La Quinta Inns, Inc January 1992 - January 2001
La Quinta Inns, Inc January 1988 - January 1992
Metropolitan Transit/Gray Line Sightseeing January 1986 - January 1988
Skills
Market Planning, Sales, Negotiation, Strategic Planning, Event Management, Trade Shows, Hospitality Industry, Sales Management, Pricing, Account Management, Contract Negotiation, Customer Service, Hospitality, Tourism, Marketing, Strategy, Marketing Strategy, Hotels, Revenue Analysis, Business Development, Project Planning, Sales Operations, Human Resources, Program Management, Training, Management, Catering, Business Travel, Yield Management, Convention Services, Meeting Planning, Hospitality Management, Resorts, Hotel Booking, Incentives, Hotel Management, Key Client Relationships, Incentive Travel, Leisure Travel
Education
The University of Texas at San Antonio 1983 — 1985
Bachelor of Business Administration, Management; Marketing
San Antonio College 1982 — 1983
Associate in Arts, General Undergraduate Degree
Best Western International August 2011 - Present
Meridian Hospitality group February 2005 - July 2011
La Avenida Inn January 2002 - December 2004
La Jolla Inn June 1992 - December 2002
Education
San Diego State University-California State University 1986 — 1991
BA, Speech Communications
Best Western International June 2009 - May 2013
Ahart's Market June 2007 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C, Windows, Matlab, Event Planning, AutoCAD, Time Management
Education
Pennsylvania State University-Penn State Lehigh Valley 2010 — 2013
Bachelor of Business Administration (B.B.A.)
Best Western International February 2013 - Present
InterContinental Hotels Group September 2008 - October 2012
Skills
Hotels, Hotel Management, Revenue Analysis, Hospitality Industry, Hospitality Management, Yield Management, Pre-opening, Front Office, Cost Control, Customer Satisfaction, Food, Food, Food Safety, Hospitality, Leisure, Meeting Planning, Menu Development, Micros, Opening Hotels, Opera, Property Management..., Resorts, Rooms Division, Travel Management, Food & Beverage, MICROS
Education
Purdue University
Hotel Management
American Hotel Register December 2008 - August 2011
Office Depot June 2006 - December 2008
Best Western International September 2005 - December 2005
Education
Roosevelt University 2004 — 2007
Bachelor, Hospitality and Hotel Managment
Indiana State University August 2015 - Present
Tippecanoe County Government September 2014 - August 2015
Coyote Crossing Golf Course October 2009 - November 2014
Tippecanoe County Government January 2014 - September 2014
Best Western International January 2013 - June 2013
Boiler Block Party April 2010 - December 2012
Purdue Research Park High School Entrepreneurship Academy June 2009 - July 2012
Walmart October 2011 - April 2012
Bleacher Report February 2010 - April 2012
Coyote Crossing Golf Club January 2007 - October 2008
Skills
Facebook, Blogging, Sports, Social Media, Entrepreneurship, Social Networking, Editing, Public Relations, Management, Sports Writing, Journalism, Copy Editing, Microsoft Word, Social Media Marketing, Public Speaking, InDesign, PowerPoint, Political Science, International Relations, Sales, Hospitality, Conservation Issues, Water Conservation, Press Releases, Docuware, Scanning, Case Management, Legal Documents
Education
Purdue University - Krannert School of Management 2009 — 2012
Certificate in Entrepreneurship and Innnovation, 4.0
Purdue University 2009 — 2013
Bachelor of Arts (B.A.), Political Science, History, African American Studies
McCutcheon High School 2005 — 2009
Honors Degree
Buffalo Wild Wings May 2011 - Present
Best Western International May 2011 - Present
Education
North Iowa Area Community College 2010 — 2013
Nusing
DPR Realty Real Estate ConsultantDPR RealtyMarch 2012 - May 2012
Desert Heritage Real Estate May 2009 - March 2012
Cerebral Sage Group January 2010 - September 2011
TCS America January 2004 - March 2009
Aztech Professional Services September 1996 - January 2000
Global Resources, Inc August 1995 - September 1996
Best Western International April 1989 - August 1995
Internatinal Property Control Systems September 1988 - April 1989
Ramada 1982 - 1988
Skills
Sellers, Management, Investment Properties, Project Management, Short Sales, Real Estate, Financial Services, CRM, Foreclosures, Hospitality, Business Development, Investors, Property Management, Business Analysis, Negotiation, New Home Sales
Education
Phoenix College 1971 — 1973
AA, Computer
Televerde August 2011 - Present
B2B Lead Machine January 2009 - August 2011
Best Western International January 2001 - January 2004
Skills
Sales, Marketing Strategy, Salesforce.com, Cloud Computing, Mentoring, Training, Sales Strategy, Enterprise Storage, Cold Calling, Appointment Scheduling, CRM, Marketing, Lead Generation, Strategy, B2B Marketing
Education
Rio Salado College 2012 — 2015
Associate of Science (A.S.), Computer Technology/Computer Systems Technology, A
GE May 2015 - Present
Monolith Solar Associates, LLC March 2015 - May 2015
Dongwu Hospital January 2014 - July 2014
Wealth Management Institute of Lujiazui June 2013 - August 2013
Best Western International June 2012 - August 2012
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Supply Chain, Lean Six Sigma, Lean Startup, Operations Management, Leadership, Workforce Management, Hospitals
Education
Rensselaer Polytechnic Institute 2015 — 2016
Master of Science (M.S), Supply Chain Management
Rensselaer Polytechnic Institute 2011 — 2015
Master's degree, Bachelor of Science (B.S), Business & Management
Hoosac School 2007 — 2011
High School
The Employment Firm May 2015 - Present
Best Western International 2014 - Present
Skills
Accounts Receivable, Customer Service, Budgets, Inventory Management, Accounts Payable, Account Reconciliation, Microsoft Excel, Microsoft Office, Microsoft Word, Sales Management
Education
Red Rocks Community College 2014 — 2016
Associate's degree, Accounting and Related Services
Regis University 2012 — 2013
McNib Corporation February 2015 - Present
McNib Corporation November 2013 - Present
JB Caterting October 2013 - Present
Independent Professional June 2013 - Present
McNib Corporation June 2012 - November 2013
Travelodge Hotels Limited May 2004 - November 2008
Best Western International January 2005 - August 2008
Skills
Customer Service, Hospitality, Payroll, Restaurants, Accounts Payable, Digital Marketing, Idea Person, Strategic Communications, New Media, Profit Manager..., Brilliant HotelSoftware, Brilliant PMPRO, Hospitality Management, Hotels, Accounts Receivable, Account Reconciliation, Inventory Management, Hiring Practices, Cash Auditing, Training, Management, Catering, Troubleshooting, Event organization, Organization Skills, Event Management
Education
Santa Ana College 2014 — 2015
International Business Certification, Business
Santa Ana College 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Analytics
Best Western International March 2014 - Present
Hersha Hospitality June 2012 - March 2014
JRK Hotel Group June 2012 - October 2013
Metropolitan Theatres September 2011 - July 2012
Skills
Hospitality Industry, Front Office, MICROS, Revenue Analysis, Rooms Division
Education
Santa Barbara City College 2013 — 2016
Residence Inn by Marriott January 2015 - Present
Residence Inn by Marriott May 2013 - December 2014
CVS Caremark Corporation February 2010 - May 2014
Hollywood Video February 2009 - December 2009
Best Western International June 2007 - December 2007
Skills
Social Media, Management, Microsoft Word, Critical Thinking, Organized with Strong..., PowerPoint, Project Management, Customer Service, Teamwork, Marketing, Microsoft Excel, Time Management, Customer Satisfaction, Data Entry, Event Planning, Cashiering, Spreadsheets, SPSS
Education
Notre Dame de Namur University 2011 — 2013
Business, Management, Communications
San Francisco State University 2006 — 2008
Bachelor of Science (BS), Biochemistry
Consumer Healthcare Products Association September 2015 - Present
Nittany Notes/PSU ODS February 2015 - May 2015
Private Event Bartender October 2012 - 2015
Bulldog Finance Group September 2014 - December 2014
Penn State University August 2014 - December 2014
Alliance for American Manufacturing June 2014 - August 2014
Republican Party of Pennsylvania September 2013 - March 2014
Kildares July 2013 - October 2013
Best Western International May 2012 - July 2013
Burger King Corporation July 2011 - February 2012
Skills
Time Management, Customer Service, Social Networking, Leadership, PowerPoint, Microsoft Word, Event Planning, Facebook, Government, Research, Microsoft Office, Public Relations, Public Speaking, Social Media, Travel Arrangements
Education
Penn State University 2011 — 2015
Bachelor In Liberal Arts, International Politics, International Relations concentration, 3.78
Sayre Area High School 2006 — 2011
3.61
Best Western International April 2011 - January 2015
Education
Seattle Central College 2015 — 2019
Computer Science
University of New Hampshire September 2015 - Present
Best Western International August 2015 - Present
Caesars Entertainment Corporation June 2015 - August 2015
lululemon athletica September 2014 - January 2015
Naswa Resort May 2014 - August 2014
Sports Authority May 2013 - August 2013
UnWine'd Restaurant January 2013 - August 2013
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Research, Customer Service, Facebook, Sales, Public Speaking, Time Management, Event Planning, Leadership, Hotels, Restaurants, Hospitality Management, Social Networking, Social Media, Hospitality Industry, Hospitality, Fine Dining, Customer Satisfaction, Banquets
Education
University of New Hampshire 2014 — 2017
Bachelor of Science (BS), Hospitality Administration/Management
Rutgers Business School 2013 — 2013
Business Administration and Management, General
Bedford High School 2009 — 2013
3.89
Never Again Foundation May 2014 - August 2014
University of Phoenix 2009 - July 2013
Sonoran Mountain Ranch 2007 - July 2013
Cec Daniels Real Estate 2007 - May 2013
Discover the World Marketing April 2009 - May 2010
Best Western International March 2005 - April 2008
Best Western International June 2000 - March 2005
Skills
Strategic Planning, Legal Writing, Call Center Development, Hospitality Management, Real Estate Transactions, Legal Research, Operations Management, Business Process, University Teaching, Process Improvement, CRM, Hospitality, Performance Management, Event Planning, Budgets, Business Planning, Leadership, Forecasting, Contract Negotiation, Management, Marketing Strategy, Team Building, Mergers & Acquisitions, Sales, Strategy, Customer Satisfaction, Hotels, Training, Negotiation, Real Estate, Project Planning, Leadership Development, Marketing, Analytics, Start-ups, Analysis, Entrepreneurship, Small Business, Coaching, Business Development, Public Speaking, Event Management, Public Relations, Time Management, Recruiting, Organizational...
Education
Phoenix School of Law 2012 — 2015
Doctor of Law (J.D.), Law
Wichita State University 1998 — 2000
MBA, International Business, Economics
Wichita State University 1996 — 1999
BBA, International Business, Economics
Hilton Worldwide August 2015 - Present
Hilton Worldwide February 2015 - August 2015
DoubleTree by Hilton August 2013 - December 2014
Monte Carlo Resort & Casino June 2014 - August 2014
MGM Resorts International 2014 - 2014
Best Western International August 2009 - August 2013
Qwest February 2008 - August 2009
Marriott International October 2006 - January 2008
Skills
Leadership, Coaching, Customer Satisfaction, Customer Retention, Team Building, Training, Quality Assurance, Microsoft Office, Sales, Contract Negotiation, Customer Service, Hotels, Call Centers, Hospitality, Hospitality Management, Operations Management, Hospitality Industry, Time Management, Front Office
Education
Northern Arizona University 2013 — 2014
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Scottsdale Community College 2011 — 2013
Hotel, Motel, and Restaurant Management
Burson-Marsteller December 2014 - Present
Holiday Inn Express & Suites April 2011 - August 2011
Holiday Inn Express January 2011 - May 2011
Best Western International April 2006 - August 2007
Skills
Microsoft Office, Customer Service, QuickBooks, Windows, Administrative Work, Teamwork, Cashiering, Reservation, Phone Etiquette, Receptionist Duties, Data Entry, Property Management..., Microsoft Excel, Microsoft Word, PowerPoint, Time Management, Medical Terminology, Autoclave, Experimental Design, Genetic transformation, Enzyme Assays, Bacterial Culture, Titration, Polarized Light..., DNA extraction, Spectrophotometry, Research, Column Chromatography, Centrifugation, Cell Culture, Multi-line Phone, Dissection
Education
Oklahoma State University 2011 — 2013
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Tulsa Community College 2008 — 2010
Associate of Science (A.S.), Biology, General
Looking for an exciting new job opportunity September 2015 - September 2015
Radio Shack Management January 2013 - April 2015
Self Employed & Freelancers April 2011 - February 2014
The Home Depot January 2005 - March 2011
Holiday Inn Express August 2003 - February 2005
Best Western International January 1993 - September 2004
City of Palm Bay June 1999 - March 2004
U.S.Army Presidio of San Francisco November 1974 - November 1977
Skills
Management, QuickBooks, Training, Sales, Strategic Planning, Budgets, Customer Service, Marketing, Leadership, Poetry, Hospitality Management, Bookkeeping, Market Planning, Hotel Asset Management, State & Local..., Politics, Public Speaking, Business Development, State & Local..., Legislative Affairs, Public Relations, Legislative Relations, Retail Category..., Site Inspections, Marketing Strategy, Long Range Planning, Microsoft Office, Microsoft Word, Research, Public Affairs, PowerPoint, English, Social Media, Retail, Hotels, Nonprofits, Fundraising, Writing
Education
University of San Francisco 1975 — 1975
No, Social Psychology
Country Inn & Suites By Carlson April 2013 - Present
Park Inn by Radisson September 2012 - April 2013
Country Inn & Suites By Carlson September 2011 - September 2012
Best Western International October 2008 - September 2011
Country Inn & Suites By Carlson October 2007 - July 2011
Aimco February 2005 - October 2007
Forrester & Vos September 2003 - February 2005
Marriott International June 2003 - September 2003
Comfort Inn September 2002 - May 2003
Holiday Inn Express June 2002 - August 2002
Skills
Hotels, Hospitality Industry, Yield Management, Hospitality, Hotel Management, Hospitality Management, Front Office, Tourism, Food & Beverage, Hotel Booking, Marketing, Customer Service, Sales, Recruiting, Training, Management, Retail, Customer Satisfaction, Sales Operations
Education
Ohio Northern University 1999 — 2003
Bachelor of Business Administration (BBA), Business Management and Marketing
American Guard Services, Inc July 2015 - Present
Residence Inn July 2014 - June 2015
National Street Teams February 2014 - January 2015
Elite Show Services, Inc. October 2013 - September 2014
The Lafayette, Hotel, Swim Club & Bungalows January 2014 - June 2014
Best Western International April 2013 - March 2014
La Quinta Inns & Suites June 2012 - January 2014
Microsoft June 2011 - May 2012
Forever 21 November 2008 - December 2009
The Mobile Solution August 2006 - October 2007
Skills
Visual Merchandising, Retail, Merchandising, Fashion, Customer Service, Microsoft Office, Trend Analysis, Apparel, Photoshop, Microsoft Excel, Store Management, Microsoft Word, Customer Satisfaction, Inventory Management, Facebook, Social Networking, Teamwork, Customer Experience, Social Media, Telephone Skills, Cashiering, Hospitality, Technical Support, Inventory Control, Windows, Marketing, Data Entry, Time Management, CRM, Leadership
Education
San Diego City College 2012 — 2014
Chula Vista High School 2001 — 2005
High School Diploma, Educational Leadership and Administration, General
LWP Group October 2014 - August 2015
The Pearl Hotel April 2014 - July 2015
Croce's Park West September 2013 - April 2014
Papa Murphy's International November 2009 - May 2013
University of Idaho 2006 - 2011
Best Western International April 2008 - May 2010
Best Western International December 2006 - May 2010
Skills
Management, QuickBooks, Accounts Receivable, Accounts Payable, Event Management, Employee Relations, Accounting, Human Resources, Employee Training, Positive Energy, Customer Satisfaction, Quality Assurance, Computer Proficiency, Patience, Customer Service, Multi-line Phone, Customer Support, Cash Management, Remote Deposit Capture, Outstanding..., Property Management, CAM Reconciliation, Grace Under Pressure, Food & Beverage, Food Preparation
Education
San Diego Mesa College 2013 — 2015
Anthropology, Field of study
University of Idaho 2011 — 2013
Physics
The Royal Beach Palace Hotel April 2015 - Present
Tropic Cay Hotel March 2011 - March 2015
The Grand Resort and Spa May 2010 - January 2011
Residence Inn by Marriott October 2009 - May 2010
Best Western International March 2009 - October 2009
Shawn Hadden Designs October 2001 - March 2009
Skills
Travel, Design, Customer Service, Management, Retail, Hospitality Industry
Education
Socastee High 1990 — 1994
High School, General Studies
Ohio Business College-Sheffield
Certificate of Design, Interior Design
Republic Services Inc February 2011 - Present
Mr. Hospitality Consulting 2006 - 2012
Best Western International 2008 - 2010
Holiday Inn Airport Hotel and Confernce Center July 2006 - March 2008
Prime Hospitality 1999 - 2004
Skills
Multi Property Mgmt, Certified Food Safety..., Adjunct Professor..., Property Turnarounds, Property Leadership, Safety & Quality..., Hospitality Consulting, Marketing and Sales, Budget & Tool..., Leadership, Hospitality, Recycling, Budgets, Strategic Planning, Operations Management, Marketing, Sales, Customer Satisfaction, Team Building, P&L, Contract Negotiation, Marketing Strategy, Event Management, Sales Management, Customer Service, Management
Education
University of Houston 1992 — 1994
Bachelor of Science, Hotel & Restaurant Mgmt
San Jacinto College 1990 — 1992
Associates Degree, Hotel & Rest Mgmt
Enterprise Holdings July 2012 - Present
Ecolab August 2011 - June 2012
Best Western International November 2009 - May 2011
Skills
Onboarding, Employee Relations, Recruiting, Human Resources, Talent Acquisition, Employee Engagement, Applicant Tracking..., HRIS, New Hire Orientations, PeopleSoft, Talent Management, HR Policies, Interviews, Employee Benefits, Employee Training, Operations Management, Event Management
Education
Oklahoma State University 2006 — 2009
Hotel, Motel, and Restaurant Management
Unique Industrial Product Company August 2015 - Present
Unique Industrial Product Company April 2015 - August 2015
Unique Industrial Product Company January 2015 - April 2015
India House, Inc. October 2014 - December 2014
Cable Lock Support Services August 2014 - October 2014
State Farm April 2013 - March 2014
TownePlace Suites by Marriott June 2010 - May 2011
Courtyard by Marriott March 2008 - August 2009
Best Western International June 2007 - March 2008
Huntsman June 2006 - August 2006
Skills
Human Resources, New Hire Paperwork, HRIS Database Management, Employee Relations, Employment-based..., P&L Management, Record Maintenance, Time Management, Customer Service, Recruiting, Staffing Coordination, Open Enrollment, Employee Benefits, Outlook, Event Planning, Teamwork, Inventory Management, Basic Business Law, Process Scheduler, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Administrative..., Hospitality, Data Entry, Clerical Skills, Sales
Education
University of Houston-Downtown 2013 — 2015
Master of Business Administration (M.B.A.), Business/Commerce, Human Resources, Summa Cum Laude
Sam Houston State University 2007 — 2011
Bachelor's degree, Biology, Psychology
Global Experience Specialists (GES) March 2015 - Present
Global Experience Specialists (GES) May 2012 - Present
Global Experience Specialists (GES) October 2010 - May 2012
Global Experience Specialists (GES) March 2010 - October 2010
Global Experience Specialists (GES) January 2009 - March 2010
Best Western International April 2008 - June 2009
Skills
Trade Shows, Event Planning, Corporate Events, Event Management, Meeting Planning, Hospitality, Convention Services, Relationship Marketing, Social Media Marketing, Email Marketing, Contract Negotiation, Customer Service, Live Events, Customer Satisfaction, Management, Marketing Communications, New Business Development, Account Management, Newsletters, Private Events, Marketing, Budgets, Event Producing, Sponsorship, Online Marketing, Social Networking, Brand Development, Marketing Strategy, Time Management, Creative Direction, Public Relations, Sales, Hospitality Industry, Coordinating Events, Hotels, Sales Management, Process Scheduler, Direct Marketing, Leadership, Integrated Marketing
Education
Roosevelt University 2009 — 2010
Hospitality & Tourism Managment
Western Michigan University 2003 — 2008
Bachelor, Business Administration; Marketing; Organizational Communication
HSN March 2013 - December 2013
The Walt Disney Company May 2008 - September 2008
Move Inc January 2007 - March 2008
Campbell Soup Company June 2005 - September 2006
ACNielsen November 2003 - May 2005
Best Western International August 2001 - November 2003
Edward Jones April 2001 - October 2002
Anheuser-Busch Companies, Inc. June 1999 - December 2000
Skills
Analytics, Marketing Strategy, Market Research, Marketing Research, Segmentation, Competitive Analysis, Management
Education
Saint Louis University 1998 — 2000
MBA, Concentration: Marketing
Saint Louis University 1995 — 1997
B.S., Economics & Political Science
Southern Methodist University 1995 — 1997
B.S., Economics & Political Science
Heat Transfer Tubular Products, LLC. November 2013 - Present
Premier Merchandising June 2011 - November 2013
La Torretta Lake Resort & Spa June 2010 - June 2011
Best Western International July 2007 - June 2010
Skills
Account Management, Sales Management, Sales, Cold Calling, Sales Operations, Direct Sales, Sales Process, Trade Shows, Marketing Strategy, Lead Generation, Inventory Management, Marketing, Wide Format Printing, Hospitality, Color Management, B2B, Business Strategy, New Business Development, Customer Satisfaction, Training, Hotels, Recruiting, Leadership, Sales Presentations, Team Building, Team Leadership, Customer Service, Key Account Management, Contract Negotiation, Social Media Marketing, Advertising, Event Planning, Management, Time Management, Food & Beverage
Education
Sam Houston State University 2007 — 2010
Bachelor of Science (B.S.), Criminal Justice & Psychology
Best Western International August 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - August 2014
Paradise Point by Destination Hotels & Resorts June 2013 - March 2014
Skills
Microsoft Word
Education
San Diego State University-California State University 2011 — 2015
Bachelor's Degree, Hospitality and Tourism Management: Hotel Operations, 3.3 GPA
Citigroup January 2010 - October 2010
Jon Wolf Photography July 2003 - October 2009
Best Western International January 2006 - January 2007
Education
Pima Community College 2007 — 2011
Still attending, Paralegal
Best Western International October 2012 - Present
Rebecca Jean Catering February 2012 - June 2012
Frank-lin Distillers Products October 2010 - April 2011
Dave & Buster's March 2010 - August 2010
Hot Licks May 2009 - August 2010
SDSU Catering February 2007 - April 2009
Skills
Customer Service, Time Management, Retail, Leadership, Outlook, Inventory Management, PowerPoint, Microsoft Word, Microsoft Excel, Event Planning, Microsoft Office, Data Entry, Food & Beverage, Social Media
Education
San Francisco State University 2010 — 2012
B.S., International Hospitality & Tourism Management
Grossmont Community College 2007 2007 — 2010
Associate Degrees, Hospitality & Tourism Management and Business Administration
G6 Hospitality LLC March 2015 - Present
Revenue Matters August 2014 - March 2015
Total Customized Revenue Management, LLC December 2013 - August 2014
Best Western International June 2012 - August 2013
FireSky Resort & Spa March 2010 - April 2012
Firesky Resort & Spa August 2008 - March 2010
Royal Palms Resort & Spa July 2007 - August 2008
Courtyard by Marriott December 2006 - June 2007
Marriott International 2004 - 2006
Oscar's Pub & Grill 2001 - 2004
Skills
Hospitality, Resorts, Event Management, Sales Process, Revenue Analysis, Revenue Forecasting, Strategic Consulting, Sales, Marketing Strategy, Hotel Booking, Convention Services, Hospitality Industry, Trade Shows, Meeting Planning, Hotels, Hospitality Management, New Business Development, Food & Beverage, Event Planning, Customer Service, Pre-opening, Property Management..., Contract Negotiation, Weddings, Yield Management, Corporate Events, Catering, Tourism, Hotel Management, Banquets, Restaurants, Front Office, Rooms Division, Delphi, Forecasting, Lodging, Incentives, Leisure, MICROS, Business Travel
Education
Rock Valley College 1996 — 1997
Business Management
Harris Corporation November 2014 - Present
Verizon November 2013 - October 2014
Novartis June 2013 - November 2013
Rutgers School of Management and Labor Relations January 2013 - May 2013
Eagleton Institute of Politics September 2012 - May 2013
Best Western International June 2012 - September 2012
American Family Life Assurance Company (AFLAC) May 2012 - August 2012
Douglass Project September 2009 - January 2011
Skills
Recruiting, Organizational Behavior, Multitasking Skills, Team Leadership, Payroll, Student Recruiting, PeopleSoft, Training, Sourcing, Recruitment Training, Employment Law, Diversity Training, Workplace Organization, OSHA 30-Hour, Compensation Strategies, Training Leadership, Oracle, Phone Screening, Telemetry, Interviews, Human Resources, Microsoft Office, PowerPoint, Applicant Tracking..., Microsoft Excel, Onboarding
Education
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2013
Bachelor of Arts (B.A.), Human Resource Management, Labor Studies and Employment Relations
Best Western International December 2012 - Present
US Airways April 2008 - December 2012
DriveTime December 2000 - December 2007
iPhysician Net September 2000 - December 2000
MicroAge May 1999 - August 2000
Skills
Process Improvement, Business Analysis, Financial Analysis, Operations Management, Email Marketing, Databases, SQL, Marketing, Team Leadership, Analytics, Project Management, Analysis, Program Management, Forecasting
Education
Penn State University 1992 — 1996
BS, Marketing/Logistics
Radnor High School 1989 — 1992
Best Western International April 2007 - Present
Pegasus Solutions April 1994 - April 2007
Glendale Public Library 1991 - April 1994
Skills
Requirements Analysis, SDLC, Business Analysis, Waterfall, Requirements Gathering, Agile Methodologies, Software Documentation, Quality Assurance, SharePoint, Business Intelligence, Project Management, Process Improvement, Team Leadership, Hospitality, Team Building, Technical Writing, Management, Training, Vendor Management
Education
Ottawa University 1996 — 2000
Bachelor of Arts, English Composition
http://www.artforkids.net/ April 2014 - Present
Scuole Tecniche San Carlo September 2010 - July 2011
Posh Peasant Tea Room February 2008 - April 2009
Best Western International January 2008 - April 2009
Super 8 January 2007 - January 2008
clubwings.ru January 2004 - November 2005
Atrium Palace Hotel September 1998 - December 2003
Skills
Hotels, Tourism, Banquets, Training, Catering, Hospitality, Food & Beverage, Customer Service, Microsoft Word, Hospitality Industry
Education
Scuole Tecniche San Carlo 2010 — 2011
Set Designer, Scenografo
Orange Coast College 2008 — 2008
TOFU, Lingua inglese
Rop North Orange County College 2006 — 2007
Hotel Managment
Aerotek August 2015 - Present
Aerotek June 2013 - Present
Nordstrom December 2010 - May 2013
Best Western International June 2010 - November 2010
Skills
Customer Service, Sales, Recruiting, Technical Recruiting, Strategic Sourcing, Social Networking, Social Media, Renewable Energy, Staffing Services, Temporary Placement, Marketing, Project Management, Management
Education
St. Mary's College of California 2010 — 2013
Bachelor’s Degree, Business Administration, Communication
Best Western International March 2015 - Present
State of Arizona - Department of Economic Security January 2014 - March 2015
State of Arizona - Department of Economic Security June 2013 - January 2014
State of Arizona - Department of Economic Security May 2010 - June 2013
ss deSignS interiors June 2008 - May 2010
SFA Design March 2007 - June 2008
GMID, Inc. January 2006 - March 2007
Sisson Design Group September 2001 - January 2006
Robb & Stucky September 2000 - September 2001
Skills
AutoCAD, Interior Design, Submittals, Interior Architecture, Furniture, Space-planning, Construction, Construction Drawings, Construction Management, Space Planning, Residential Design, Rendering, Drawing, Hospitality Industry
Education
Savannah College of Art and Design 1996 — 2000
Bachelor's Degree, Interior Design
Best Western International October 2014 - Present
Sceptre Hospitality Resources Inc. December 2002 - October 2014
The Elise Group June 2005 - October 2009
Millennium Hotels & Resorts 2002 - 2003
Hilton Denver South November 1998 - December 2002
Hilton Denver Tech Center - Interstate Hotels 1998 - 2002
Fairfield Inn by Marriott June 1996 - August 1998
Walt Disney World-Wilderness Lodge Resort January 1994 - June 1996
Skills
Revenue Cycle Management, Hospitality Management, eCommerce, Hospitality Consulting, Revenue Analysis, Hotels, Distribution Strategies, E-commerce, Property Management..., Sales Management, Leadership, Hospitality, Yield Management, Hotel Booking, Front Office, Marketing, Resorts, Online Travel, Training, Forecasting, Budgets, Hotel Management, Hospitality Industry, Tourism, Sales
Education
University of Central Florida 1987 — 1990
BA, History
Oklahoma State University 1985 — 1987
Education
Best Western International December 2005 - Present
Education
San Jose State University
Safeway December 2012 - Present
APL February 2012 - August 2012
Best Western International October 2011 - February 2012
Henkel of America, Inc. October 2006 - July 2011
American Library Association September 2001 - September 2006
GATX Terminals Corporation December 1980 - April 2001
Skills
Compensation, HRIS, Executive Compensation, Salary, PeopleSoft, Job Analysis, Performance Management, HR Policies, Market Pricing, Job Evaluation, Benchmarking, FLSA, Job Descriptions, HR Consulting, Incentive Programs, Salary Surveys, Policy, Mergers, Compliance, Onboarding, Salary Structures, Global HR, Process Improvement, Employment Law, Vendor Management, Pay, Performance Appraisal, Excel, SAP, PowerPoint, Compensation Planning, Executive Pay, Human Resources, Deferred Compensation, Employee Relations, Compensation & Benefit, Compensation Structures, Succession Planning, Labor Relations, Personnel Management
Education
Roosevelt University
MCHSD September 2007 - Present
MC September 2007 - Present
Best Western International April 2001 - October 2006
Skills
Microsoft Office, Strategic Planning, Microsoft Excel, Customer Service, Project Management, Microsoft Word, Social Media, PowerPoint, Research, Negotiation, Public Speaking, Coaching, Management, Event Management, Outlook, Hospitality, Budgets, Customer Satisfaction, Public Relations, Team Leadership, Event Planning, Training, Recruiting, Leadership, Marketing, Program Management, Team Building
Education
Phoenix College
Liberal Arts and Sciences, General Studies and Humanities
Utica School of Commerce
Business/Office Automation/Technology/Data Entry
Best Western International Mgr. Supply Website and AutomationBWI1989 - Present
Skills
Operations Management, Process Improvement, Team Leadership, Budgets, Management, Microsoft Excel, Customer Service, Team Building
Education
Phoenix College 1972 — 1974
Kaiser Permanente October 2011 - Present
Marketing & Communications July 2011 - October 2011
HEASLEY&PARTNERS April 2006 - August 2009
Best Western International April 1999 - October 2004
Skills
Editing, Internal Communications, Marketing Communications, Public Relations
Education
Penn State University
MA and BA, Journalism
San Diego State University May 2015 - Present
The Mobile Notary Attorney March 2013 - Present
Over the Bar August 2012 - Present
San Diego State University July 2014 - May 2015
San Diego State University July 2013 - July 2014
Andersen Hilbert & Parker LLP December 2010 - January 2013
University of San Diego School of Law July 2010 - May 2012
University of San Diego School of Law August 2010 - January 2012
LG Electronics March 2010 - September 2010
Best Western International April 2004 - November 2007
Skills
Legal Writing, Legal Research, Tutoring, Civil Litigation, Teaching, Westlaw, Nonprofits, Courts, Hotel Management, Criminal Law, Legal Issues, Contract Management, Legal Assistance, Mediation, Educational Programs, Higher Education, Student Organizations, Academic Advising, Adult Education, Student Development, Educational Workshops, Student Affairs, Contract Review, Student Counseling, Quantitative Research, Educational Research, Notary Public, Home Loan Signing Agent, Vendor Contracts, Sales Contracts, Qualitative Research, Educational Leadership, Leadership Development, LexisNexis, Contract Law, Contractual Agreements, Real Estate Transactions, Program Development, Cultural Diversity, Diversity & Inclusion, Employee Training, Training & Development, Student Leadership
Education
San Diego State University-California State University 2013 — 2015
Master of Arts (M.A.)
University of San Diego School of Law 2009 — 2012
Doctor of Law (J.D.)
UC Santa Barbara 2003 — 2006
Bachelor of Arts
Northcentral University May 2013 - August 2015
Tupperware Brands June 2010 - August 2012
Best Western International August 2008 - June 2010
Charles Schwab Institutional June 2008 - August 2008
Golden State Foods February 2007 - June 2008
VitalStream, Inc. March 2005 - February 2007
Bravo Sports April 2001 - March 2005
Data Systems International June 1998 - June 2000
Education
St. Mary-of-the-Woods College
BS, Paralegal
Best Western International October 2014 - Present
The Millennium Resort & Villas Scottsdale January 2013 - May 2014
The Enchantment Group December 2011 - December 2012
The DoubleTree Resort by Hilton Paradise Valley –Scottsdale and The Hilton Scottsdale Resort & Villa October 2008 - December 2011
Embassy Suites October 2007 - October 2008
JW Marriott Desert Ridge Resort February 2005 - October 2007
Marriott’s Arizona Sales Office June 2001 - January 2005
Marriott’s Northern Virginia Sales Office March 1999 - May 2001
Skills
Market Planning, Hotel Management, Hospitality Industry, Hotels, Meeting Planning, Pre-opening, Revenue Analysis, Resorts, Hospitality Management, Sales, Banquets, Food & Beverage, Yield Management, Convention Services, Catering, Hospitality
Education
Radford University 1993 — 1998
B.S., Hospitality
Banner Health May 2008 - Present
HR Consulting positions January 2005 - May 2008
Red Door Spas 1994 - 2004
Best Western International 1989 - 1993
Skills
Human Resources, Onboarding, Employee Relations, Applicant Tracking..., Talent Acquisition, Management, College Recruiting, Leadership, Employee Benefits, Training
Education
ASU
Business Admin
Scottsdale Community College
Human Resources Admin
Inovalon June 2014 - Present
Inovalon June 2013 - June 2014
InterTech April 2012 - June 2013
Best Western International April 2007 - April 2012
Best Western International July 2006 - April 2007
2wire Inc August 2005 - March 2006
Orrtax Software December 2002 - March 2003
EDS August 1999 - March 2001
Skills
Servers, Windows Server, Troubleshooting, VPN, Windows 7, Microsoft Exchange, Active Directory, System Administration, Computer Hardware, VMware, Disaster Recovery, XP, Network Administration, Networking, Technical Support, Hardware, Wireless Networking, Switches, Routers, Software Installation, Help Desk Support, System Deployment, Security, Windows XP, Hadoop, Greenplum, Linux System..., Red Hat Linux, Debian
Education
Renton Technical College 1999 — 2000
Computer Network Technician Certificate, Computer Science
Capella UniversityInformation Assurance and
Gilbert Community College
Science Engineering Degree2004, 2005
Best Western International August 2002 - Present
Holiday Inn
Education
Penn State University
BS, Hospitality
Glacier Technologies, LLC January 2012 - Present
United States Air Force Academy June 1998 - Present
ABQ Health Partners March 2011 - December 2011
Best Western International August 2008 - March 2011
American Express April 2004 - August 2008
TeleDirect International June 2002 - April 2004
Training a la Carte June 2000 - June 2002
Criminal Information Sharing Alliance June 1998 - June 2000
United States Air Force May 1992 - June 1998
Skills
ITIL, IT Service Management, SDLC, Business Analysis, Requirements Analysis, Leadership, Vendor Management, Call Center, VMware, Data Center, Windows, Team Building, Project Management, Information Technology, Project Planning, Management, Program Management, Integration, PMP, IT Management, Disaster Recovery, SharePoint
Education
Oklahoma City University 1992 — 1994
MBA, Business
United States Air Force Academy 1988 — 1992
BS, Operations Research
The University of New Mexico 1987 — 1988
Engineering
Best Western International November 2014 - Present
Doylestown Bike Works September 2011 - Present
Hersha Hospitality December 2013 - November 2014
Roedel Companies, LLC May 2012 - September 2013
Choice Hotels International May 1996 - December 2011
Wyndham Hotel Group January 1993 - December 1995
Coakley & Williams Hotel Management Company January 1991 - January 1993
Skills
Real Estate Development, Sales Management, Real Estate Finance, Hotel Development, Hotel Management, Small Business Start Up, Bicycle Industry..., Hotels, Real Estate Economics, Revenue Analysis, Retail, Small Business, Budgets, Entrepreneurship, Negotiation, Business Development, Hospitality Industry, Management, Training, Strategic Planning, Strategy, Marketing, Yield Management, Bicycle, Recruiting, Franchising, Sales, Hospitality, Leadership, Hospitality Management, Resorts, CRM, Team Building, Mergers, Forecasting, Pre-opening, B2B, Project Management, E-commerce, Contract Negotiation, Direct Sales, Customer Service, Food & Beverage, Customer Satisfaction, Restaurants, Income Statement, Pricing, Executive Management, Business Planning, Profit
Education
Penn State University 1986 — 1991
B.S., Economics
McKibbon Hotel Management April 2014 - Present
McKibbon Hotel Management April 2008 - Present
McKibbon Hotel Management December 2011 - April 2014
McKibbon Hotel Management November 2009 - December 2011
McKibbon Hotel Management November 2008 - November 2009
McKibbon Hotel Management March 2008 - November 2008
Marriott International September 2004 - March 2008
Best Western International August 2003 - September 2004
Ramada Inn & Suites March 2001 - August 2003
Double Tree Hotel & Executive Meeting Center January 2000 - February 2001
Skills
Hotels, Restaurants, Banquets, Sales, Customer Service, Budget Process, Operating Budgets, Capital Budgeting, Financial Forecasting, Revenue Analysis, Revenue Forecasting, Revenue Cycle Management, Food & Beverage, Alcohol Awareness, Direct Sales, Sales Management, Employee Training, Hospitality Industry, Time Management, Hospitality Management, Meeting Planning, Yield Management, Hotel Management, Opening Hotels, Lodging, Rooms Division, Front Office, Hotel Booking, Pre-opening, Property Management..., Hospitality, Guest Service Management, Catering, Micros, Tourism, Convention Services, Restaurant Management, Resorts, Leisure
Education
Ocean County College
Best Western International January 2007 - Present
Various properties 1998 - 2006
Long Beach City College 2000 - 2005
Education
Pepperdine University
MBA
University of Missouri-Kansas City
BA, Economics
American Crane and Equipment Corporation March 2014 - Present
Konecranes January 2013 - 2013
Konecranes January 2012 - December 2012
Konecranes April 2009 - December 2011
Konecranes October 2008 - March 2009
Hilton Garden Inn March 2007 - August 2008
Hilton Garden Inn April 2006 - March 2007
Best Western International May 2005 - August 2005
Souderton Area School District May 2002 - August 2004
YMCA August 2001 - June 2003
Skills
Sales Management, Purchasing, Manufacturing, New Business Development, Contract Negotiation, Forecasting, Negotiation, Inventory Management, Management, Sales Operations, Customer Satisfaction, Sales, Budgets, Business Development, Contract Management
Education
Penn State University 2003 — 2006
Bachelor of Science (B.S.), Hotel, Restaurant, and Institutional Management
Penn State University
Bachelor of Science (B.S.), Hotel, Restaurant, and Institutional Management
Best Western International July 2007 - Present
Keane Inc January 2006 - June 2007
Best Western International October 1997 - December 2005
Skills
SDLC
Education
University of New Orleans 1996 — 1997
Masters
Osmania University 1991 — 1995
Bachelors
St. Mary's College 1989 — 1991
Intermediate, Maths, Physics, Chemistry
Oxford Grammar School 1982 — 1989
Wash Depot Holdings March 2006 - Present
Four Points by Sheraton Boston Logan Airport 2003 - Present
Best Western International 2002 - 2005
Skills
Customer Service, Customer Satisfaction, Time Management, Microsoft Office, Teamwork, Outlook, Retail, Microsoft Excel, Microsoft Word, Management
Education
Salem State College 2003 — 2005
Bachelor's degree, Business Management
Best Western International November 2010 - Present
Harveys Grocery Store November 2007 - March 2010
Education
Piedmont College 2010 — 2014
Sales and Marketing
Gwinnett County Public Schools August 2011 - Present
Best Western International January 1999 - August 2004
Skills
Staff Development, Lesson Planning, Event Planning, Public Speaking, Differentiated..., Special Education, Tutoring, Classroom, Classroom Management, Elementary Education
Education
Piedmont College 2009 — 2011
M.A.T, Special Education
University of Georgia 1995 — 1998
A.B.J, Public Relations
White Castle November 2012 - Present
White Castle July 1981 - November 2012
Best Western International 1976 - June 1981
Skills
Performance Management, PM Training & Coaching, Writing & Editing, Travel & Entertainment..., Process Scheduler, Coaching, Customer Service, Policy, Budgets, Employee Relations, Recruiting, Event Planning, Supervisory Skills, Management, Microsoft Excel, Microsoft Word, Team Leadership, PowerPoint, Project Management, Project Planning, Contract Management, Negotiation, Time Management, Contract Negotiation, Customer Satisfaction, Microsoft Office, Outlook, Team Building, Training, Leadership, Leadership Development, Teamwork, Retail, Payroll, Inventory Management, Data Entry, Strategic Planning, Hiring, Marketing, Benefits Administration, Administrative..., Public Speaking, Onboarding, Process Improvement
Education
Maryvale High School 1966 — 1969
Phoenix College
Candlewood Suites® Hotels October 2013 - Present
Trikon, Inc. February 2011 - December 2013
Embassy Suites March 2009 - February 2011
Best Western International January 2005 - March 2009
Skills
Operations Management, Human Resources, Hospitality Management, Accounting, Budgeting, Schedule Control, Customer Relations, Cross-functional Team..., Strategic Leadership, Advanced Computer..., Microsoft Word, Microsoft Excel, PowerPoint
Education
State University of New York College at Oswego 2007 — 2009
Bachelor of Business Administration (B.B.A.), Human Resource Management, Hospitality Management
Onondaga Community College 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Business Administration, Accounting, Human Resource Management
Best Western International 2009 - 2012
Money Management Intl. Consumer Credit Counseling Service September 2005 - July 2008
Skills
Bilingual, Microsoft Office, Typing, 10 Key
Education
Paradise Valley Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Sustainability Studies
Eastwood High School 1994 — 1998
Best Western International March 2012 - Present
Education
Onondaga Community College 2010 — 2013
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
Nottingham High School 1991 — 1994
Meijer November 2013 - Present
McDonald's Corporation March 2011 - February 2013
Best Western International October 2009 - September 2010
Holiday Inn Hotel & Suites July 2007 - September 2009
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, Food & Beverage, Restaurants, PowerPoint, Hotels, Customer Service, Catering, Sales
Education
Palmer College of Chiropractic 1991 — 1995
Doctor of Chiropractic
Scott Community College 1990 — 1991
Pre Chiropractic
Purdue University North Central 1988 — 1990
Pre Chiropractic
Best Western International September 2012 - Present
Panera Bread August 2010 - Present
Nora's Skin Care January 2012 - May 2012
Skills
Team-oriented, Team Building, Team Leadership, Multi Tasking, Bilingual, Solid computer skills, Customer Service, Leadership, Learning Quickly, Organization, Positive Personality, Phone Etiquette, Dedicated Professional, Accountability, Problem Solving, Communication
Education
Palm Beach State College 2011 — 2014
Boca Beauty Academy 2011 — 2011
Nail Technology licence
ninguna March 1994 - December 2010
HOTELERIA March 1994 - December 2010
Best Western International March 1994 - December 2010
Skills
Hospitality Management, Pre-opening, Hotels, Hospitality Industry, Resorts, Hospitality, Revenue Analysis, Food & Beverage, Tourism, Customer Service, Front Office, Micros, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Property Management..., Hotel, Restaurants, Hospitaiy
Education
Seattle Central Community College 1995 — 1997
CBTIS 94
diploma, tegnico en contabilidad
Subway July 2011 - Present
Private March 2000 - July 2011
National City Bank February 2004 - January 2006
Best Western International October 2002 - October 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English
Education
Portland Community College 2011 — 2014
Associate's degree, Business Administration and Management, General
Fall Creek Steakhouse October 2013 - Present
Best Western International November 2011 - December 2013
Qualex-Kodak November 2011 - January 2013
Montgomery County May 2008 - August 2009
VillaGIS October 2003 - May 2008
Di-Comm April 2000 - March 2003
Skills
Highly personable, Computer Hardware, GIS, Technical Support, Troubleshooting, Windows XP Pro, Windows 7, Windows, Microsoft Office, ESRI, GPS, Databases, Network Design, Network Administration, Customer Service, Problem Solving, Communication Skills, Software Installation, Microsoft Word, Testing
Education
Ozarks Technical Community College 2015 — 2019
CIS, Computer and Information Sciences and Support Services
Ozarks Technical Community College 2015 — 2019
Computer Science
Best Western International July 2008 - Present
Best Western International March 2008 - July 2008
Harkins Theatres April 2003 - March 2008
Skills
Microsoft Word, Customer Service, English, Windows, Research, Outlook, HTML, Strategic Planning, Microsoft Excel, CHRM Certified, CHIA Certified, Cognos, Hospitality, Hospitality Industry, Hotels, Food & Beverage, Budgets, Hospitality Management, Revenue Analysis, Management, Tourism, Event Management, Revenue Manager
Education
University of Nevada-Las Vegas 1991 — 1993
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Pace University-Pleasantville/Briarcliff Campus 1989 — 1991
General Business