Best Western International
Industry: Hotel company
DescriptionBest Western International, Inc., operator of the Best Western Hotels & Resorts brand, operates over 4,100 hotels and motels worldwide. The chain, with its corporate headquarters in Phoenix, Arizona, operates more than 2,000 hotels in North America. The brand was founded by M.K. Guertin in 1946. Reservations: 0800 393130 Headquarters: Phoenix, Arizona, United States CEO: David Kong (2004–) Number of employees: 1,254 (2012) Subsidiaries: Sweden hotels, SureStay Hotels, Type of business: Cooperative
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1,570 Best Western International employees in database. Find out everything there's to know about Best Western International employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Best Western International Employees
Abengoa December 2012 - Present
Department of Corrections July 2007 - December 2012
Compass Group 1 May 2007 - July 2007
Best Western International April 2005 - May 2007
Skills
Bilingual - (Spanish)..., Typing 60 WPM, Administrative..., Data Entry, Confidentiality, Office Administration, Spreadsheets, Government, Outlook, Public Administration, Policy, Public Policy, Policy Analysis, Microsoft Office, Customer Service, Event Planning, Human Resources
Education
Kaplan University 2010 — 2012
Bachelor of Science Degree, Psychology-Child Development
AXIA College of University of Phoenix 2006 — 2008
Associate of Arts Degree, Information Technology
Best Western International July 2014 - Present
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master's Degree, Information Systems Management, Data Administration and Management
Asheville-Buncombe Technical Community College June 2015 - Present
Morrison Healthcare January 2014 - June 2015
Mountwest Community & Technical College 2006 - January 2014
Mountwest Community & Technical College 2011 - 2014
Grassroots Catering 2007 - 2010
Marshall University 2007 - 2008
Rocco's Ristorante 2007 - 2008
Best Western International 2005 - 2006
Skills
Recipes, Food Science, Chef, Banquets, Culinary Skills, Cuisine, Menu Development, Fine Dining, Food Preparation, Pastry, Restaurant Management, Sanitation, Food Quality, Food Safety, Catering, Baking, Cooking, Food Service, Food Writing, Wine, HACCP, Ingredients
Education
Marshall University
Culinary Arts
Best Western International September 2013 - December 2014
Hampton May 2011 - September 2013
Medical Center Inn July 2009 - May 2011
Skills
Customer Service, Hospitality Industry, Hotels
Education
ITT Technical Institute-Bessemer 2014 — 2016
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering, 4.0
American School 2000 — 2002
LegalShield Official December 2013 - Present
Free For All Incorporated January 2014 - Present
Total Merchant Services August 2013 - September 2014
Ameriplan December 2012 - January 2014
Central Payment March 2012 - July 2013
Wells Fargo October 2007 - February 2012
Best Western International October 1996 - October 2007
Secure it Protection June 1987 - October 1996
US Army September 1979 - August 1984
Skills
Sales Management, Marketing Strategy, Direct Sales, Account Management, Sales, B2B, Cold Calling, Lead Generation, Salesforce.com, Sales Presentations, Selling, Customer Retention, Sales Operations, Direct Marketing, Marketing, CRM, Leadership, Management, New Business Development, Customer Service, Team Management, Time Management, Pricing, Sales Process, Program Management, Online Marketing, Strategic Partnerships, Market Analysis, Product Marketing, Customer Satisfaction, Business Development, Email Marketing, Finance, Call Centers, Competitive Analysis, Solution Selling, Trade Shows, Online Advertising, Entrepreneurship, Social Media, Team Building, Training, Social Networking, Small Business, Strategic Planning, Networking
Education
ITT Technical Institute-Phoenix 1990 — 1991
Associates of Specialized Technology in Computer Aided Design, 3d and Computer Aided Design, 4.0
DiamondJacks Casino & Resort August 2013 - July 2014
Hampton Inn & Suites by HILTON October 2008 - August 2013
Best Western International February 2007 - October 2010
Ramada Inn October 1998 - August 2003
Skills
Revenue Analysis, Hotel Management, Front Office, OnQ, Hospitality Industry, Property Management..., Hospitality Management, Micros, Hotels, Hospitality, Pre-opening
Education
Louisiana Tech University 1999 — 2003
Bachelor of Arts (B.A.), Business/Managerial Economics
Fifth Third Bank September 2015 - Present
Fifth Third Bank August 2014 - August 2015
Fifth Third Bank August 2014 - January 2015
Fifth Third Bank June 2010 - August 2014
Best Western International May 2008 - August 2011
Fifth Third Bank June 2010 - June 2011
Skills
Personal Banking, Customer Service, Customer Satisfaction, Customer Retention, Banking, Retail Banking, Retail Sales, Membership Relations, membership banking, Loans, Credit, Cross Selling, Consumer Lending, Small Business Lending, Lines Of Credit, Deposits, Mortgage Lending, Mortgage Banking, Refinance, Credit Cards, Finance, Home Equity Lines of..., Credit Analysis, Loan Origination, Relationship Management, Home Equity Loans, Branch Banking, Customer Experience, Banking Relationships, Teller Operations, Home Equity, Internet Banking, Cash Management, Commercial Banking, Commercial Lending, NMLS Licensed, Notary Public, Loan Servicing, Cash, Debit Cards, Remote Deposit Capture, Financial Transactions, Payments, Community Banking
Education
Kentucky State University
Computer Science
KyungshinLear May 2015 - Present
NextGear Capital July 2013 - May 2015
Cornerstone Family Physicians November 2011 - July 2013
Red Roof Inns 2009 - 2010
Best Western International 2006 - 2008
Skills
Customer Service, Maintaining Strong..., Operations Management, Payroll, Forecasting, Business Analysis, Sales Management, Management, Leadership, Hospitality, Sales, Inventory Management, Analysis, Budgets, Marketing, Team Building, Time Management, Business Development, Employee Training, Hiring, Negotiation
Education
MacMurray College 2000 — 2004
BS, Business Administration and Management, General
AmericInn December 2014 - Present
Econo Lodge Petoskey June 2014 - December 2014
McDonald's Corporation May 2013 - July 2014
Super 8 May 2005 - December 2010
Best Western International July 2000 - October 2002
Skills
Hospitality, Customer Service, Food, Restaurants, Microsoft Word, Hospitality Management, Customer Satisfaction
Education
Madonna University
Best Western International July 2011 - Present
Skills
Microsoft Word, Typing, Time Management, Problem Solving, Decision Making, Customer Service, Cooperation, Time-efficient, Independence, Stress Management, System Monitoring, Active Learning, Instructing
Education
Iowa State University 2008 — 2010
Bachelor of Science (B.S.), Anthropology
North Iowa Area Community College 2006 — 2008
Associate of Arts (A.A.), Design and Visual Communications, General
SCRA March 2015 - Present
Target February 2015 - March 2015
Travelex June 2014 - October 2014
InterContinental Hotels Group September 2012 - May 2014
Best Western International March 2012 - August 2012
ONE Bal Harbour Resort & Spa June 2011 - August 2011
Skills
Hotels, Customer Service, Time Management, Teamwork, Hospitality Industry, Social Networking, Customer Satisfaction, Microsoft Office, Social Media, Etiquette, Problem Solving, Organizing, Professional..., Communication, Goals, Analysis, Candidate Screening, I-9 Compliance, Sociology, Psychology, Team Building, Team Spirit, Attention To Detail, Grammar, Spelling, Editing, Phone Etiquette, Customer Relations, Flexible Working, Travel, Public Relations, Employee Relations, Employee Recognition, Employee Handbooks, Corporate Culture, Hospitality, Website Development, Resorts
Education
Johnson and Wales University 2007 — 2012
Bachelor's Degree, Business Management, Human Resources, Sociology
Baymont Inn and Suites December 2014 - June 2015
DoubleTree by Hilton September 2012 - December 2014
Hyatt Regency Albuquerque July 2013 - August 2013
Best Western Sterling Inn October 2011 - October 2012
Marriott International November 2008 - August 2011
Best Western International May 1995 - November 2008
Skills
Organizational..., Communication, Mathematics, Operations Management, Event Management, Purchase Management, Hotel Management, Inventory Control, Guest Relations, Culinary Skills, Food & Beverage, Incentive Programs, Restaurants, Labor Control, Banquet Operations, Event Planning, Hospitality Management, Management, Food, Training, Customer Service, Budgets, Hospitality, Banquets, Leadership, Menu Development, Fine Dining, Hotels, Catering, Hospitality Industry
Education
Macomb Community College
GrandStay Hotel & Suites September 2013 - Present
Best Western International June 2011 - September 2013
LifeWay Christian Resources August 2007 - May 2009
Long Beach Unified School District February 2004 - June 2007
Skills
Creative Writing, Cash Management, Administrative..., Customer Service, Acting, Singing, Singer-songwriter, Drama, Exceptional Listener, Hotel Booking, Resorts, Teaching, Academic Tutoring, Pastoral Care, Early Childhood..., Makeup Artistry, Friendly Personality, Building Customer..., Microsoft Office, Microsoft Excel, Front Office, Hospitality, Social Media, Management, Public Speaking, Event Planning, Leadership, Microsoft Word, Sales, Team Building
Education
RHEMA 2007 — 2009
Certification, Theological and Ministerial Studies
Long Beach City College 2002 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Best Western International 2015 - Present
ACE Cash Express February 2014 - July 2015
Pathfinder Development Management January 2010 - April 2013
Hampton Inn and Suites November 2007 - January 2010
Hampton Inn Beaumont February 2006 - November 2007
Advance America May 2004 - October 2005
Ramada Inn December 1999 - May 2004
Skills
Revenue Analysis, Hospitality, Hospitality Management, Account Management, Event Management, Hiring, Marketing, Cold Calling, Training, Hotels, Hospitality Industry, Public Relations, Hotel Management, Front Office, Property Management..., OnQ, Microsoft Office, Budgets, Customer Service, Recruiting, Sales
Education
Lamar University
Business, Business
Magellan Health January 2014 - Present
St. John the Baptist Human Services August 2010 - August 2013
Community Resource Coordinators June 2008 - July 2010
Best Western International March 2006 - June 2008
Skills
Case Managment, Community Outreach, Event Planning, Nonprofits, Volunteer Management, Fundraising, Public Speaking, Training, Customer Service, Psychology, Event Management, Conflict Resolution, Leadership, Microsoft Office, Mental Health, Case Management
Education
Louisiana State University 2003 — 2008
Bachelor of Arts (B.A.), Psychology
Kootenai Health July 2012 - Present
Kootenai Health July 2012 - Present
Best Western International June 2008 - August 2009
P.F. Chang's China Bistro August 2007 - December 2007
Skills
Surgical Nursing, Oncology Nursing, Nephrology, Orthopedic, Neurology, pre op, Pre Operative Nursing, Post Operative Nursing
Education
Lewis-Clark State College 2010 — 2012
Bachelor of Science in Nursing, Nursing
University of Idaho 2005 — 2010
Pre-Nursing Studies
Best Western International April 2014 - Present
ProTouch Restoration May 2013 - April 2014
Standard Parking March 2011 - April 2013
Skills
Facilities Management, Project Management, Customer Service, Leadership, Teamwork, Resourceful..., Contract Management, Hotel Management, Contract Negotiation, Budgeting, Event Management, Training, Hospitality, Hospitality Industry, Hospitality Management, Sales, Negotiation, Management, Invoicing, New Business Development
Education
Indiana University Bloomington 2001 — 2005
Economics
Appliance and Furniture RENTALL September 2012 - May 2013
Western Envirormental June 2010 - May 2013
Murphy Sheds September 2011 - September 2012
Best Western International February 2008 - June 2010
Skills
People Skills, Hardwork, Team Leadership, Forklift Operator, Filing, Professional Phone...
Education
Laramie County Community College 2013 — 2014
Sociology, Currently holding a 4.0 GPA
Natrona County High School 2008 — 2011
High School Diploma
TGI Worldwide May 2015 - September 2015
Human Rights Watch January 2015 - April 2015
Loyola University Chicago September 2011 - April 2015
U.S. Commercial Service August 2014 - December 2014
TGI Worldwide May 2014 - August 2014
Becker's Healthcare March 2014 - May 2014
Saint Robert of Newminster Parish July 2011 - March 2014
Best Western International May 2012 - August 2012
Sentinel Pointe Retirement Community April 2011 - August 2011
Skills
PowerPoint, Public Speaking, Editing, Facebook, Social Media, Writing, Team Leadership, Public Relations, Social Media Marketing, Community Outreach, Marketing Communications, Microsoft Excel, InDesign, Photoshop, Twitter, Google Analytics, Journalism, Marketing, Market Research, Event Planning, Content Management, Client Co-ordination, Social Media Outreach, Office Management, Human Resource..., Human Rights Activism, Account Management, Accounting, Marketing Research, Dance
Education
Loyola University of Chicago 2011 — 2015
Bachelor’s Degree, Majors in Communication Studies & International Studies; Minor in Spanish Literature & Language
Forest Hills Central High School 2007 — 2011
GPA: 4.01
Cummins Inc. June 2011 - June 2012
Best Western International May 2008 - June 2011
Education
Jamestown Community College 2013 — 2014
Associate of Science (A.S.), Health and Physical Education/Fitness
Howard County Government January 2015 - Present
Howard County Department of Social Services October 2009 - January 2014
Howard County Public Schools November 2012 - February 2013
Best Western International 2009 - 2010
Skills
Microsoft Office, Customer Service, Teaching, Photoshop, Public Speaking, Coaching, Cooking, Data Entry, Inventory Management, Fleet Management, Drawing, Creative design, Leadership, Networking
Education
Howard Community College 2010 — 2011
N/A, Graphic Design
Best Western International October 2014 - Present
Hyatt Regency New Orleans March 2012 - October 2014
SLS at Beverly Hills October 2011 - January 2012
Hyatt Regency Morristown April 2011 - October 2011
Hyatt Regency Morristown June 2010 - April 2011
Hyatt Regency Century Plaza February 2008 - June 2010
Hyatt Regency Newport Beach October 2006 - February 2008
Hyatt Regency Orange County May 2005 - October 2006
Hyatt Regency Orange County December 2004 - May 2005
Hyatt Regency New Orleans October 2004 - December 2004
Skills
Opera, Rooms Division, Hotels, Micros, Pre-opening, Hospitality Management, Hotel Management, Hospitality, Scheduling, Cost Control, Forecasting, Employee Relations, Customer Service, Inventory Management, Budgeting, Customer Satisfaction, Team Building, Front Office, Guest Satisfaction, Process Scheduler, Hospitality Industry, Budgets, MICROS
Education
Louisiana State University 1996 — 2002
B.S., Finance
University of Nebraska Medical Center September 2014 - Present
Greywolf Firearms Training 2001 - Present
Best Western International April 2013 - July 2014
Skills
Customer Service, PowerPoint, English, Windows, Teaching, Public Speaking, Strategic Planning, Microsoft Excel, Computer Security, Computer Network..., Training
Education
Independence University 2013 — 2016
Bachelor’s Degree, Computer Systems Networking and Telecommunications, 4.0
American Gunsmithing Institute 1995 — 1996
Certificate in Pistol, Rifle and shotgun, General Gunsmithing
SkyTouch Technology October 2014 - January 2015
Best Western International November 2013 - October 2014
TriWest Healthcare Alliance April 2013 - November 2013
Arizona Department of Education January 2013 - April 2013
Global Water Resources June 2012 - January 2013
Insight Integrated Systems, a division of Insight Investments, LLC June 2011 - June 2012
Cole Real Estate Investments November 2008 - April 2011
Pearson August 2007 - November 2008
DHL December 2004 - August 2007
American Power Conversion August 1996 - August 2004
Skills
ITIL, PMP, Data Center, Business Process..., Vendor Relations, Team Building, Requirements Analysis, Vendor Management, IT Management, Process Improvement, SDLC, Program Management, Software Project..., Six Sigma, Change Management, Business Management, Project Portfolio..., Disaster Recovery, Business Analysis, IT Strategy, Process Engineering, Team Leadership, MS Project, Portfolio Management, Contract Negotiations, Business Process, IT Governance, Mentoring, Visio, Project Planning, Strategic Planning, Operations Management, IT Service Management, Customer Relations, SharePoint, Risk Management, Cloud Computing, SaaS, Project Management, Scrum, Customer Service, Budgets, PMO, Management, Governance, Information Technology, Integration, Training, E-commerce, CRM
Education
University of Rhode Island - College of Business Administration 2001 — 2003
Masters, Business Administration
Johnson and Wales University 1995 — 1999
BS, Management Information Systems
The Home Plate Diner March 2013 - Present
Best Western International June 2014 - November 2014
G6 Hospitality August 2012 - February 2013
First Hospitality Group October 2010 - August 2012
Stoney Creek Hospitality Corp. August 2009 - September 2010
Hilton Garden Inn / Bev's on the River August 2008 - August 2009
Marina Inn Conference Center February 2006 - August 2008
Diversified Investment Advisors August 1999 - December 2005
Skills
Revenue Analysis, Hotels, Hospitality Industry, Hotel Management, Hospitality, Hospitality Management, Customer Service, Leadership, Catering, Yield Management, Pre-opening, Event Management, Banquets, Resorts, Food & Beverage, Customer Satisfaction
Education
Kirkwood Community College 1999 — 2000
A.A., Business Administration
D3 Legal Search, LLC January 2015 - February 2015
D3 Legal Search, LLC October 2014 - November 2014
Ronin Staffing LLC/ K & L Gates LLP June 2014 - October 2014
D3 Legal Search, LLC May 2011 - April 2014
AppleOne Employment Services/ Good samaritan Hospital October 2013 - December 2013
Arent Fox May 2008 - September 2010
Irell & Manella LLP September 2005 - May 2008
Greenberg Traurig, LLP February 1999 - September 2005
Dr. Schulze's American Botanical Pharmacy January 1997 - February 1999
Best Western International January 1994 - July 1994
Skills
Management, Research, Leadership, Training, Microsoft Word, Windows, Microsoft Excel
Education
Keller Graduate School of Management of DeVry University 2015 — 2016
Associate of Arts and Sciences (AAS), Healthcare Information and Tehnology
DeVry University 2012 — 2015
Associate's degree, Healthcare Information and Techology
Mialisia Canada Independent Designers April 2014 - Present
Sears Travel Langley October 2000 - Present
PartyLite Gifts Ltd. January 2011 - June 2014
Sears Travel Guildford September 2007 - January 2014
Sears Travel Service October 2000 - September 2007
Radisson President Hotel Richmond January 1996 - September 2005
Richmond Golf & Country Club 1999 - 2002
ABC Restaurant 1998 - 2001
Best Western International September 1996 - 1998
Skills
Certified Sandals, Weddings, Travel Management, Leisure Travel, Tourism, Business Travel, Vacation, Leisure, Event Planning, Social Media Marketing, Social Media, Online Advertising, Sales, Hotels, Public Relations, Small Business, Travel Planning, Sabre, Honeymoons, Adventure Travel, Hotel Booking, Tour Operators, Team Leadership, Trade Shows, Ticketing, Resorts, Customer Service, Social Networking, Hospitality Industry, Travel Insurance, Team Building, Travel Sales, Training, Retail, Teamwork
Education
Kwantlen Polytechnic University 1999 — 2000
Travel & Tourism, Tourism
Scalable Systems Research Labs, Inc. June 2013 - Present
Best Western International June 2008 - May 2012
Choice Hotels International January 2006 - July 2008
Skills
Hospitality Management, Sales, International Trade, Market Research, Finance, Microsoft Office, Security
Education
San Jose State University 2010 — 2013
Bachelor of Science (B.S.), International Business
Laney College
Associate of Arts (AA), Business Administration and Management, General, 3.3 GPA
Neal Hospitality May 2014 - Present
Best Western International March 2013 - May 2014
Florence Christian Church August 2011 - April 2012
Clarion Inn & Suites October 2009 - July 2011
Quality Inn & Suites February 2008 - October 2009
Skills
Customer Service, Hospitality, Hotel Management, Microsoft Excel, Property Management..., Front Office, Microsoft Office, PowerPoint, Administrative..., Data Entry, Payroll, Accounts Receivable, Cashiering, Telephone Skills, Hotels, Hospitality Industry, Concierge Services
Education
Northern Kentucky University 2013 — 2016
Bachelors Degree in Social Sciences, Sociology
Marshall University 2006 — 2007
Collins Inn & Suites, Collins MS November 2012 - Present
Best Western International July 2008 - November 2012
Skills
Hotels, Hospitality, Hotel Management, Bookkeeping, Hotel Booking, Customer Satisfaction, Customer Service, Customer Retention
Education
Jones County Junior College 2011 — 2013
Business, Management, Marketing, and Related Support Services
Harris, Hardin & Company, A.C. October 2011 - Present
American Board of Independent Medical Examiners August 2008 - October 2011
Best Western International January 2003 - August 2008
Skills
Microsoft Office, Computer Maintenance, Creative Solutions..., Editing, Organization, Customer Service
Education
Marshall University 2003 — 2008
Bachelor of Arts (BA), Social Studies Secondary Education
Cabell Midland High School 1999 — 2003
Elgin County June 2015 - Present
Covent Garden Market December 2014 - Present
Ministry of Training, Colleges and Universities April 2015 - June 2015
Elgin Middlesex Oxford Workforce Planning and Development Board September 2013 - March 2015
Municipality of Middlesex Centre June 2013 - September 2013
Humber College February 2013 - 2013
Hudson Boat Works January 2012 - July 2012
Best Western International July 2003 - September 2011
Monteith Brown Planning Consultants November 2011 - 2011
Skills
Presentation Skills, Critical Thinking, Teamwork, Research, Event Planning, Time Management, Public Speaking, PowerPoint, Microsoft Office, Community Outreach, Editing, Data Analysis, Statistical Data..., Social Media, Higher Education, Teaching, Strategic Planning, Program Facilitation, SWOT analysis, Community Consultation, Web Content Management, Facilitation, Community Development, Leadership, Policy, Nonprofits
Education
Humber College 2012 — 2013
Post Graduate Certificate, Public Administration, Honours
University of Toronto 2012 — 2012
Certificate, Consumer Merchandising/Retailing Management
The University of Western Ontario 2003 — 2007
Bachelor of Arts (B.A.), History, Honours
Victoria Secret October 2013 - January 2014
Best Western International 2014 - 2014
Education
International Air and Hospitality Academy 2007 — 2007
Airline Specialist
North Pocono High School 2004 — 2006
Diploma, General
Toronto Don Valley Hotel & Suites February 2015 - Present
Chef Donald January 2009 - Present
Best Western International July 2008 - February 2015
Valerian's Restaurant April 2006 - January 2008
Doubletree Hotel February 2004 - January 2006
Hilton jamaica March 2003 - March 2004
Skills
Menu Development, Culinary Skills, Recipes, Restaurants, Food, Sanitation, Training, Chef, Hospitality, Catering, ServSafe, Cuisine, Hiring, Banquets, Fine Dining
Education
April 2003Notter International School of Confectionary ArtsFloridaCertificate of 2015 — 2019
Associate Degree, Culinary Arts Technology
Florida culinary Institute / Johnson and Wales University 2000 — 2005
Bachelors of Science in Culinary Management, Culinary Arts Technology /Food and Beverage Management /
Florida Culinary InstituteWest Palm BeachFlorida
Associate of Science Degree, Culinary Arts
Florida Culinary InstituteWest Palm BeachFlorida
Associate of science Degree, Food and Beverage Management
Florida culinary InstituteWest Palm BeachFlorida
Bachelors of Science, Culinary Management
Johnson & Wales University
Department of Natural Resources, Albert E. Sleeper State Park May 2013 - October 2013
Ignash Inc, Caseville One Stop October 2012 - August 2013
Pentwater Chamber of Commerce January 2012 - April 2012
Lake Superior State University September 2011 - December 2011
Michigan Recreation & Parks Association Conference February 2011 - February 2011
War Memorial Fitness Center September 2009 - December 2009
Best Western International May 2009 - August 2009
The Grand May 2008 - August 2009
Dairy Queen July 2001 - August 2007
Skills
Program planning and..., Undergraduate Research..., Proficient in Basic..., Leadership and Teamwork..., Skilled using Facebook,..., Ambitious, Determined,..., Microsoft Office, Microsoft Excel, Internet Explorer, Microsoft Power Point, Excellent Verbal and..., PowerPoint
Education
WellCoaches: School of Coaching 2013 — 2013
Certificate of Completion, Health and Wellness Coach
Lake Superior State University 2007 — 2012
Bachelor of Science, Sports and Recreation Management
KPMG June 2014 - August 2014
AIT Events Co., Limited June 2012 - July 2012
Best Western International May 2012 - June 2012
Education
University of Chicago Law School 2015 — 2018
Juris Doctor (J.D.)
Ivey Business School at Western University 2011 — 2015
Bachelor of Arts, Honors Business Administration (HBA)
Markham District High School 2007 — 2011
DeVry University November 2012 - Present
Sterling Federal Bank January 2007 - October 2012
Premier Designs Jewelry July 2009 - July 2011
The Swiss Colony October 2006 - December 2006
Best Western International March 2003 - March 2006
Skills
Microsoft Excel, Microsoft Word, Typing, PC, Mac, Microsoft Office, MS Project
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master's Degree, Project Management
Western Illinois University 2002 — 2006
Bachelor of Business, Finance, 3.2
Best Western International April 2012 - Present
Fiesta Resort Conference Center February 2006 - April 2012
Driftwood Hospitality Management, LLC October 2007 - November 2008
Holiday Inn Hotel and Suites April 2004 - February 2006
Holiday Inn Select - Tulsa September 2000 - April 2004
Holiday Inn Boise Airport September 1998 - September 2000
Skills
Hospitality Management, Hospitality Industry, Hotel Management, Sales, Revenue Analysis, Training, Yield Management, Hotels, Hospitality, Resorts, Front Office, Leadership, Convention Services, Property Management..., OnQ, Pre-opening
Education
Macomb Community College
Associate's degree, Marketing/Marketing Management, General
Brennan Library January 2011 - May 2012
Advanced Special Event Management Class January 2011 - May 2011
Best Western International October 2010 - December 2010
The Derryfield School April 2008 - August 2010
Hotel Indigo Newton October 2009 - December 2009
Rebecca Kadish and Robert Levine September 2007 - June 2008
Kelly and Sherm Sewell June 2006 - August 2007
Cape Shark Marine Sport Fishing Charters June 2003 - August 2007
Hollis Brookline High School September 2004 - November 2006
Skills
Customer Oriented, Highly Motivated, Highly Organized, Highly Detail Oriented, Leadership Oriented, Goal Oriented, Multitasking Skills, Enthusiastic Learner, Proficient in Microsoft..., Can type about 45..., Microsoft Excel, Detail Oriented, Microsoft Office, Teamwork, Social Media, PowerPoint, Social Networking
Education
Lasell College 2008 — 2012
Bachelor's Degree of Science, Hospitality and Event Management, 3.68
Sage Hospitality August 2014 - Present
Sage Hospitality July 2013 - July 2014
Homewood Suites by Hilton Hotel March 2013 - July 2013
Sage Hospitality June 2012 - March 2013
Best Western International November 2007 - June 2012
Hotel Fredonia August 2011 - March 2012
Walt Disney World August 2006 - January 2007
Skills
Hotels, Hospitality, Banquets, Hospitality Management, Microsoft Office 2003, Rooms Division, Food & Beverage, Tourism, Hotel Management, Hospitality Industry, Food Safety, OnQ, Front Office, Lodging
Education
Stephen F. Austin State University 2009 — 2012
Bachelor's degree, Hospitality Administration/Management
Lon Morris College 2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Canadian Tire 2009 - 2013
Carlson Wagonlit Travel 2005 - 2009
Best Western International 1998 - 2004
Best Western International 1997 - 1998
Best Western International 1994 - 1997
Skills
Forecasting, Decision Making, Staff Supervision, Accounts Receivable, Credit Management, AS400 Administration, Customer Service, Client Billing, System Administration, Performance Appraisal, Employee Training, POS, Software Installation, Citrix Metaframe
Education
Humber College
Hotel and Hospitality Management
Soho House & Co February 2015 - Present
Eden Roc Miami Beach September 2013 - February 2015
JW Marriott Marquis Miami January 2012 - September 2013
The Palms Hotel & Spa January 2012 - February 2012
db Bistro Moderne October 2010 - January 2012
John Q. Hammons Hotels & Resorts October 2009 - September 2010
McLean County Juvenile Detention Center October 2009 - February 2010
Subway March 2009 - October 2009
Chateau Hotel and Conference Center June 2008 - October 2009
Best Western International October 2002 - October 2008
Skills
Hospitality, Restaurants, Hotels, Customer Service, Food, Hospitality Management, Banquets, Micros, Food Service, Menu Development, Fine Dining, Cooking, Inventory Management, Pre-opening, Microsoft Office, Recipes, PowerPoint, Microsoft Excel, Event Management, Recruiting, Team Building, Time Management, Public Speaking, Wine, Food, Food & Beverage, Cuisine, Restaurant Management, Catering, Chef, Hospitality Industry, Open Table, Bartending, New Restaurant Openings, Food Safety, Sanitation, Convention Services, Hiring, Concierge Services, Food Preparation, Yield Management, Food Quality, Cocktails, Wine Tasting, Alcoholic Beverages, Tourism, Banquet Operations, Cost Control, Pre-opening experience, Opening Hotels
Education
Illinois State University 2005 — 2010
Bachelor of Science, Criminal Justice
TMI Hospitality July 2012 - Present
Best Western International April 2009 - May 2010
Ramada Inn And Conference Center January 2001 - August 2008
Skills
Customer Service, Payroll, Schedule, Computers, People Skills, People Development, Positive Can-do Attitude, Multi Tasking, Data Entry, Switchboard, Housekeeping, Front Office
Education
Kilgore College 2013 — 2013
Social Work
Plain Dealing High School 1996 — 2000
Diploma, Regular/General High School/Secondary Diploma Program
Kaplan Higher Education April 2012 - Present
Kelly's Temp Service September 1997 - February 1998
Best Western International October 1996 - January 1997
Education
Kaplan University 2012 — 2014
Associate's degree, Medical Transcription/Transcriptionist
Quincy Senior High School 1993 — 1996
Diploma, Does not apply
Clarion Suites, St. George, Utah January 2006 - April 2014
Best Western International 2000 - 2001
Cafe Rio Mexican Grill 1998 - 2000
Bloomington Country Club 1998 - 1999
Hilton Worldwide 1996 - 1997
Skills
Food & Beverage, Hotels, Customer Service, Sales, Food, Hospitality, Hospitality Management, Hospitality Industry, Restaurants, Catering
Education
Dixie State University 2003 — 2005
Undergraduate
Kent State University 1986 — 1989
Business Administration and Management, General
Verve Crowne Plaza Hotel September 2013 - March 2015
Best Western International April 2008 - September 2013
Shaw's Supermarkets September 1989 - April 2008
Red Roof Inns 2007 - 2008
Skills
Customer Service, Microsoft Office, Windows, Internet, Night Audit, Hotels, Opera, Micros, Firefox, Accounting, Cashiering, Supervising, Biblical Studies, Supermarkets, Purchasing, Revenue Forecasting, Hospitality, Customer Satisfaction, Hotel Management, Guest Service Management, Hospitality Management, Revenue Analysis
Education
Isenberg School of Management, UMass Amherst 2010 — 2012
Bachelors, Hotel Management
Penn Foster Collage 2006 — 2009
Associates, Hospitality and Tourism
Penn Foster Collage 2005 — 2006
Career Diploma, Hotel and Restaurant Management
Best Western International June 2014 - Present
Valley Hotel & Resort Association October 2004 - December 2013
Rancho Ventura Neighborhood Association 2004 - December 2013
Arizona Lodging & Tourism Association October 2004 - 2013
Southern Arizona Lodging & Resort Association August 2010 - 2012
Blue Square Studios 2002 - 2004
Multi-Systems Inc. 2000 - 2002
Wyndham International 1998 - 2000
Lodgian (Servico Hotels) 1993 - 1998
Skills
Hospitality Management, Hospitality, Hospitality Industry, Revenue Analysis, Hotels, Rooms Division, Hotel Management, Food & Beverage, Meeting Planning, Opening Hotels, Front Office, Customer Service, Trade Shows, Catering, Lodging, Golf, Banquets, Tourism, Sales, Online Marketing, Leisure, Resorts, Online Travel, Event Management, Luxury, Hiring, Marketing Strategy, Travel Management, Hotel Booking, Pre-opening, Yield Management, Team Building, Guest Service Management, Destination Marketing, Business Travel, Property Management..., Event Planning, Concierge Services, Convention Services, Corporate Events, Restaurants, Incentive Travel, Revenue Forecasting, Pre-opening experience, Opera, Reservation, Micros, Certified Meeting..., Incentives, Boutique Hotels
Education
Indiana University Bloomington 1988 — 1993
Tourism Management
Capltal Health May 2015 - Present
Best Western International October 2010 - January 2015
Microcision LLC September 2003 - September 2010
Courtyard by Marriott Philadelphia Langhorn 2002 - 2003
Skills
HVAC, Refrigeration, Maintenance & Repair, Customer Service, Operations Management, Staff Management, Equipment Installation, Leadership, Hotels, Opening Hotels, Restaurants, Equipment Repair, Electrical..., Appliance Repair, Preventive Maintenance, Micros
Education
Lincoln Technical Institute-Philadelphia 1994 — 1995
Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology
# 81 Kiev, Ukraine.( USSR )
Best Western International 2014 - Present
Texas Western Hospitality 2012 - 2013
Campbell Lodging 2011 - 2012
Marriott International 1994 - 2010
Bluffs 1987 - 1994
Skills
Hospitality Management, Customer Experience, Management Consulting, Sales Management, Leadership Development, Team Leadership, Business Strategy, Financial Planning, Research, Revenue Analysis, Strategic Financial..., Yield Management, Sales Operations, Financial Analysis, Training Delivery, Sales, Management, Hospitality Industry, Hospitality, Hotels, Pre-opening, Sales Leadership..., Customer Service, Event Management, Budgets, Business Process..., Strategic Planning, Business Analysis, Meeting Planning, Food & Beverage, Banquets, Resorts, Hotel Management, Property Management..., Tourism, Rooms Division, Hotel Booking, Front Office, Opening Hotels, Revenue Forecasting, Lodging, Catering, Restaurants, OnQ, Leadership, Micros, Business Travel, Consulting, Strategic Account..., Convention Services
Education
Indiana University Bloomington 1983 — 1987
Amara Design Studios June 2009 - Present
Best Western International April 2012 - October 2013
US Federal Court of Appeals / 10th Circuit 2001 - 2009
Ohlson Lavoie Collaborative (OLC) 1999 - 2001
Skills
Space planning, SketchUp, Interior Architecture, Submittals, Design Research, Rendering, Interior Design, Hospitality, Sustainable Design, Corporate Design, Project Management, Construction Management, Construction Drawings, AutoCAD, Space-planning, FF&E Specifications, Adobe Creative Suite, MS Project, Government Procurement, Systems Furniture, Microsoft Excel, Microsoft Publisher, Construction..., FF&E
Education
Iowa State University 1987 — 1991
B.F.A. Interior Design, Interior Design
University of Iowa 1986 — 1987
Interior Design
Burlington High School 1978 — 1982
Vail Resorts November 2013 - Present
Breckenridge Ice Arena November 2013 - Present
Best Western International August 2013 - Present
The Hot Corner January 2013 - August 2013
OfficeMax November 2010 - January 2011
Vandalia Research, Inc October 2007 - April 2009
Marshall University Fitness Center November 2004 - July 2007
Marshall University Recreational Sports Office February 2007 - June 2007
Skills
Marketing, Sales, Networking, Sports
Education
Marshall University 2004 — 2010
B.B.A., Marketing; Psychology, Management
Sheraton indianapolis hotel at Keystone Crossing December 2014 - April 2015
SpringHill Suites by Marriott April 2013 - December 2014
Best Western International May 2011 - March 2013
Deer Park Irish Pub May 2009 - September 2009
Skills
Front Office, Hotel Management, Hospitality Management, Hospitality Industry, Resorts, Hospitality, Rooms Division, Revenue Analysis, Hotels, Property Management..., Time Management, Inventory Management
Education
Manchester University 2006 — 2010
BS, Business Management
American Hotel & Lodging Educational Institute
Certified Hospitality Supervisor
W Hotels January 2014 - May 2014
The Ritz-Carlton Hotel Company LLC July 2012 - December 2012
Mi Tierra Mexican Restaurant September 2012 - November 2012
Dryland Business Members' Club November 2011 - January 2012
McDonald's Corporation September 2011 - October 2011
Gault&Millau July 2011 - September 2011
Best Western International June 2009 - July 2009
Skills
Event Planning, Press Relations, Hospitality Management, Restaurants, Hotels, Fine Dining, Wine & Spirits Industry, Public Relations, Sales, Teamwork, Hotel Management, Entrepreneurship, Social Networking, Front Office, Hospitality Industry, Food & Beverage, Customer Service, Event Management, Rooms Division, Catering, Banquets, Tourism, Management, Resorts, Financial Accounting, Restaurant Management, Revenue Analysis, MICROS, Bartending, Wine Tasting, Wine & Food Pairing, Team Leadership, Customer Satisfaction, PowerPoint, Microsoft Office, Microsoft Excel, Hospitality, Apple, Microsoft Word, Menu Development, Menu Costing, Menu Engineering, Culinary Skills, Culinary Education, Opera, Marketing, Leadership, Time Management, Advertising, Risk Management
Education
Glion Institute of Higher Education, Bulle, Switzerland 2012 — 2015
Bachelor of Business Administration in Hospitality Management
Les Roches–Gruyère University of Applied Sciences, Bulle, Switzerland 2012 — 2015
Bachelor of Science in International Hospitality Management, with a specialization in International Hospitality Management
Kendall College 2014 — 2014
Exchange Semester, Hospitality Administration/Management
Sainte Marie de Neuilly - Neuilly sur Seine, France 2003 — 2011
High School Diploma passed with distinction – General French Baccalaureate, Economics
Wismarq Industries October 2014 - Present
Advantage Resourcing May 2014 - October 2014
Leroy Somer May 2013 - May 2014
The Jackson Clinic June 2012 - June 2013
Best Western International March 2011 - May 2013
Chick-fil-A October 2008 - March 2011
Skills
Customer Service, People Skills, Critical Thinking, Human Development, Consulting, Test Development, Group Dynamics, Work Well Independently, Innovation Consulting, Great Motivator, Motivated self-starter, job ownership, Intrapersonal Skills, Interpersonal..., Team Management, Team Building, Speech Writing, Speech Coaching, Visual Arts, Acting, Multitasking Skills, Accepting Responsibility, Organization, Learning Quickly, Solid computer skills, Presentations, Coaching, Psychology, Organizational..., Highly detail oriented, Time Management, Organizational Behavior, Onboarding, Employee Relations, Microsoft Office, Recruiting, Interviews, Event Planning, New Hire Orientations, Strategic Planning, Human Resources, Public Speaking, Leadership, Leadership Development, Microsoft Word, Training
Education
Walden University 2014 — 2015
Master of Science (MS), Organizational Psychology
Union University 2011 — 2013
Bachelor of Science (BS), Psychology
Lambuth University 2009 — 2011
Bachelor of Science (BS), Psychology
Self 2014 - Present
Landrum Arts LA 2011 - Present
Effective Arts 2012 - Present
Columbia Sportswear 2014 - 2014
Louisiana State Museum 2012 - 2014
Wells Fargo Advisors 2011 - 2014
Twist 2011 - 2011
Best Western International 2010 - 2011
Louisiana State University - CxC Studio 151 2007 - 2008
Skills
Acting, Commercials, Feature Films, Film, Entertainment, Theatre, Improvisation
Education
Université de Picardie Jules Verne (Amiens) 2009 — 2009
Bachelor's Degree, Study abroad program via Louisiana State University, focusing on Film, French, & Religious Studies
Louisiana State University 2004 — 2009
Bachelor of Arts (BA), Communication Studies / Film and Media Arts
The Woodlands High School 2002 — 2004
Concordia Lutheran High School 2000 — 2002
Springhill Suites by Marriott Boston Peabody April 2014 - Present
Springhill Suites by Marriott Boston Peabody July 2013 - Present
Marriott International September 2012 - June 2013
Paychex June 2010 - September 2012
Marriott International July 2009 - March 2010
Best Western International July 2007 - July 2009
Skills
Process Scheduler, Budgets, Customer Service, Payroll, Microsoft Office, Hotels, Accounting, Front Office, Hospitality Industry, Hospitality Management, Accounts Payable, Accounts Receivable, Sales, Leadership, Marketing
Education
Northern Essex Community College 2003 — 2005
Hospitality Management
Johnson & Wales University 1999 — 2001
Hospitality Management
Lawrence High School 1995 — 1999
Wichita Area Technical College March 2012 - Present
Mental Health Assn of South Central Kansas May 2006 - March 2012
Collections Etc. 2004 - 2006
Best Western International 1988 - 2002
Skills
Organizational..., HRIS, Benefits Administration, Employee Relations, Onboarding, Performance Management, Recruiting, Payroll, Compensation & Benefit, Employee Handbooks, Training, FMLA, Team Building, Conflict Resolution, Hiring, Employee Engagement, Employee Benefits, Leadership, Human Resources, Succession Planning, Employee Training
Education
Kansas State University 1975 — 1979
BS, Early Childhood Education
Hyatt Place June 2013 - June 2014
Hyatt Hotels Corporation August 2012 - June 2013
Hyatt Place January 2011 - August 2012
Best Western International September 2009 - January 2011
Polyservice Driving School August 2008 - September 2009
Skills
Hospitality Management, Hospitality, Hotels, Microsoft Office, Customer Service, Service Recovery, Housekeeping, Sales, Microsoft Excel, Microsoft Word, Training, Bartending, Customer Satisfaction, Hiring Personnel, Training Facilitation, Team Leadership, Hotel Management, Food & Beverage, Hiring, Front Office, Hospitality Industry
Education
Madonna University 2009 — 2011
Bachelors, Science; Hospitality Management, 3.66
Best Western International November 2014 - Present
IMPACT Technology Recruiting, Discount Tire July 2014 - October 2014
Aerotek February 2012 - September 2012
Stream Global Services November 2010 - September 2011
U-Haul International, Inc. April 2010 - July 2010
TEKsystems December 2009 - April 2010
United States Marine Corps August 2004 - September 2009
Skills
Routers, Windows 7, Software Installation, Security, Troubleshooting, VMware, VPN, Help Desk Support, XP, Active Directory, Windows Server, Networking, Network Administration, Information Assurance, DoD, Cisco Technologies, System Administration, Wireless Networking, Computer Hardware, Computer Security, Technical Support, Network Security, DNS, Windows Vista, Hardware, Computer Repair, Security Clearance, Switches, CompTIA, Microsoft Exchange, VMware ESX, Security+, Operating Systems, DHCP, Information Security, Software Documentation, Disaster Recovery, Visio, Windows XP
Education
ITT Technical Institute-Phoenix 2010 — 2012
Associate of Science (A.S.), Computer Science
United States Marine Corps 2004 — 2005
Graduation Certificate, Technical training Data Network Specialist
Bennie Benson High School 1998 — 2003
High School Diploma, High School/Secondary Diplomas and Certificates
Rainbow Services February 2014 - Present
AZPEP Enterprises February 2014 - Present
ValGal Real Estate Investments October 2013 - February 2014
American Express June 2010 - September 2013
Choice Hotels International February 2005 - February 2010
Best Western International February 1982 - October 2004
Skills
Troubleshooting, Sales, Management, Program Management, Customer Service, Customer Satisfaction, GDS, Hotel Booking, Travel, Certified Hotel..., Entrepreneurship, Social Media, System Administration, Online Marketing, Social Media Marketing, Team Building, Analysis, Small Business, Public Speaking, Online Advertising, Hospitality, Marketing Strategy, Social Networking, Nonprofits, Leadership, New Business Development, Strategic Planning, Advertising, Event Management
Education
Choice Hotels Academy 2008 — 2008
CHA, certified hotel administrator
International Air Academy 1997 — 1997
graduate, Tourism and Travel Services Management
coronado 1977 — 1981
benjamin franklin 1967 — 1973
Mesa Community College
Business Administration
Pan Pacific Vancouver March 2013 - Present
Pan Pacific Vancouver May 2010 - March 2013
Park Royal by Pan Pacific Hotels Group November 2008 - February 2010
The Leela Palaces & Resorts 2005 - 2006
Best Western International 2004 - 2005
Skills
Hotel Booking, Hotel Administration, Enjoy Working with..., Problem Solving, Critical Thinking, Communication, Money Management, Guest Service Management, Food Service Operations, Concept Development, Supervision, Opera, Micros, Microsoft Office, Complaint Investigations, Team Building, Team Leadership, Computer Proficiency, Front Office, Front Office Support, certified quality..., Certified Departmental..., Hotels, Hospitality Management, Hotel Management
Education
James Cook University 2007 — 2008
MBA, Global Marketing & Brand Management
National Council for Hotel Management and Catering Technology 2001 — 2004
Bsc, Hotel and Hospitality Administration
Best Western International April 2010 - Present
Direct Brands (Columbia House & Doubleday) September 2006 - August 2009
Direct Brands (Columbia House & Doubleday) November 1993 - September 2006
Skills
Process Scheduler, Customer Service, Training, Software Documentation, Management, Call Centers, Business Process..., Workforce Management, Access, Databases, Java, Human Resources, Call Center, Vendor Management, Team Building, Customer Experience, Coaching, Customer Satisfaction, Team Leadership, Time Management, Process Improvement, Analysis, Quality Assurance
Education
Indiana State University 1989 — 1993
Bachelors, Criminology
Brandon Center Wesleyan Church January 2015 - Present
Best Western International April 2014 - January 2015
Kingswood University September 2009 - May 2014
Centennial Road Church June 2013 - December 2013
McDonald's Corporation June 2011 - August 2011
Register.com December 2010 - May 2011
Skills
Public Speaking, Teaching, Preaching, Leadership, Entertainment, Cooking, Janitorial, Event Planning, Prezi, Presentations, Microsoft Word, Team Building, Biblical Studies, Religion, Theology
Education
Kingswood University 2009 — 2014
Pastoral Ministries Degree, Religion/Religious Studies
Indiana Wesleyan University 2007 — 2009
Best Western International August 2015 - Present
Foxwoods Resort Casino June 2014 - August 2014
Foxwoods Resort Casino February 2014 - May 2014
Kmart Corporation June 2007 - August 2013
Umass lowell Inn And Confernce Center December 2011 - June 2012
Team Works May 2009 - June 2009
Education
Johnson & Wales University 2013 — 2015
Bachelor of Science (B.S.), Hotel and Lodging
Middlesex Community College 2009 — 2012
Associate of Science (AS), Hospitality Administration/Management, 3.6
Progressive Insurance June 2014 - Present
Walt Disney World January 2011 - January 2015
SEAL Consulting Inc February 2014 - April 2014
Lamar University-TALH August 2011 - May 2012
Best Western International September 2008 - May 2010
Skills
Oracle SQL, SAP BW, SAP ERP, Exposure to SAP, SAP Netweaver, SAP BI, Visual Studio, Dreamweaver, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Project, Microsoft PowerPoint, Microsoft Access, Tableau, Visual Basic, Customer Service, Outlook, Access, MS Project, Hospitality, Hotels, Databases, Data Analysis, Networking, Time Management, OS X, PowerPoint, Teamwork, Administration, Editing, Employee Relations, Event Planning, Fundraising, Higher Education, Leadership, SAP R/3, SQL, Team Leadership, Windows, Photoshop, Public Relations, Team Building, Research, Training, Process Improvement, Critical Thinking, Facebook, Microsoft Office 2007, SAP
Education
Lamar University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Management Information Systems
Lamar University 2005 — 2010
Bachelor of Business Administration (B.B.A.), Finance
Citizens Bank July 2015 - October 2015
Avenue 209 January 2015 - April 2015
Best Western International June 2013 - September 2013
Stage Stores June 2012 - September 2012
Dollar Bazaar January 2009 - January 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Public Speaking, Research, Social Media, Leadership, English, Team Leadership, Time Management, Event Planning, Photoshop, Windows, Management, Marketing, SPSS
Education
Lock Haven University of Pennsylvania 2012 — 2015
Bachelor's degree, Business Administration and Management, General, Senior
Temple University 2011 — 2012
No degree received, Film/Cinema/Video Studies
Best Western International February 2012 - Present
Desi Dynamixx & Tantric Beatz June 2007 - Present
Grewal Petroleum May 2010 - February 2012
Skills
Project Management, Visual Basic, Business Analysis, iPhone Application..., SQL, Oracle Applications, SAS, SPSS, AutoCAD, Microsoft Excel, Windows 7, Windows XP Pro, Windows 2000, QuickBooks, Visio, PowerPoint, Microsoft Word, Microsoft Office, Windows, Databases, Customer Service, Social Networking, Event Management, Event Planning, Photoshop, Outlook, Troubleshooting, Facebook, Critical Thinking, Training, HTML, Payroll, Social Media, Business Communications, Java, Hotels, Time Management, Management
Education
Madison Area Technical College 2013 — 2014
Web Analyst/Programmer, Information Technology
University of Minnesota-Twin Cities 2006 — 2010
Political Science, Bachelors of Arts
Best Western International May 2014 - July 2015
Family Video July 2010 - December 2013
Kankakee County State's Attorney's Office June 2013 - August 2013
Lucy's Place September 2012 - May 2013
Wendy's July 2007 - July 2010
Kankakee County Teen Court May 2005 - August 2009
Skills
Organization, Typing, Problem Solving, Learning Quickly, Microsoft Office, Computer Proficiency, Critical Thinking, Energetic team player, Great communications..., Close Attention to..., Customer Service, Multi-tasking..., Strategic Planning, Issue Resolution, Time Management, Cash Register, Event Planning, Highly detail oriented, Management, Facebook, Marketing, Teamwork, Cashiering, Team Building, Cash Handling Experience, Microsoft Word, Customer Satisfaction, Microsoft Excel, PowerPoint, Always Punctual, Leadership, Data Entry, Telephone Skills, Phone Etiquette, Sales, Outlook, Highly personable, Advertising, Social Media, Multi-line Phone, Social Media Marketing
Education
Southern Illinois University 2011 — 2015
Bachelor of Science, Hospitality Administration/Management, Senior
Joliet Junior College 2009 — 2011
Culinary Arts
Yahoo! May 2004 - Present
Bentall Capital June 2001 - April 2002
Seattle City Light April 1997 - May 2001
Best Western International June 1996 - February 1997
Motorola January 1996 - June 1996
Apollo Group August 1992 - January 1996
Skills
Architecture, Analysis, Data Integration, Requirements Analysis, Web Applications, ETL, Data Warehousing, Data Mining, Business Objects, Business Intelligence, Agile, Databases, Cloud Computing, Optimization, SQL, Perl, Web Services, Data Management, Analytics, Unix, XML, Hadoop, Data Modeling, Data Analysis, Database Design, Software Development, Linux, Integration, PHP, Business Analysis, HTML, Scrum, Shell Scripting, SDLC, Oracle, Architectures, Scalability, Distributed Systems, Agile Methodologies, CRM
Education
University of Phoenix 1993 — 1995
MBA, Business Administration
Humboldt State University 1988 — 1992
BS, Computer Information Systems
BiznusSoft Inc. April 2012 - Present
MetLife March 2013 - October 2013
Prokay Consulting, Inc April 2012 - September 2012
BAE Systems May 2011 - March 2012
Best Western International June 2010 - August 2010
ARRIS May 2008 - November 2009
Business Objects 2007 - 2008
State of Ohio September 2006 - January 2007
Oracle Corp March 1997 - November 2006
Akzo Nobel, Inc. 1994 - March 1997
Skills
Requirements Gathering, PeopleSoft, Software Implementation, User Acceptance Testing, PeopleCode, PeopleTools, Data Conversion, PeopleSoft CRM, Customer Relations, Requirements Analysis, Integration, Business Process, Software Project..., Business Analysis, SDLC, Enterprise Software, CRM, Business Process Design, Systems Analysis, Cloud Computing, Professional Services, Testing, Project Management, Business Requirements, Customer Service, Microsoft SQL Server, ERP, Data Migration, Business Process..., Project Portfolio..., Oracle E-Business Suite, Data Warehousing, Financials, PMP, Production Support, Business Intelligence, Agile Project Management, Consulting, Pre-sales, Business Process..., SharePoint, PMO, Oracle, Enterprise Architecture, IT Strategy, Order Management, OBIEE, Oracle Applications, SOA, Databases
Education
University of Pittsburgh 1979 — 1982
MS
Indiana University of Pennsylvania
BS
Carlson Marketing Canada August 2011 - Present
Best Western International July 2011 - Present
Self-Employed April 2011 - Present
Humber College October 2010 - May 2011
itravel2000 February 2011 - April 2011
Petro-Canada October 2008 - March 2010
Skills
Tourism, Social Media, Event Management, Blogging, E-commerce, Customer Service, Teamwork, Sales, Team Building, Press Releases, Public Speaking, Hospitality, Social Networking, Leadership
Education
Humber College 2000 — 2011
Travel Industry Services
Arizona Interactive Marketing Association April 2015 - Present
Rainmaker Integrated March 2008 - Present
Off Madison Ave December 2007 - March 2008
Barclay Communications January 2007 - December 2007
Best Western International November 2005 - November 2006
Macy's West April 2002 - February 2004
Grant Thornton October 1999 - December 2001
General Motors December 1997 - October 1999
Skills
Media Relations, Social Media Marketing, Marketing Communications, Press Releases, Public Relations, New Media, Social Media, Media Planning, Marketing, Strategy, Entrepreneurship, Direct Marketing, Market Research, Blogging, Copywriting, Strategic Planning, Leadership, Marketing Strategy, Campaigns, Website Development, Web Marketing, Media Studies, Community Development, Strategic Communications, Publicity, Corporate Communications, Online Marketing, Integrated Marketing, Advertising, Social Networking, Email Marketing, Event Planning, Online Advertising
Education
Kent State University 1992 — 1997
B.A., Communications
Seaholm High School 1988 — 1992
Sleep Inn & Suites April 2015 - Present
Best Western International June 2014 - February 2015
Jimmy John's May 2010 - July 2014
Jo-Ann Fabrics August 2012 - December 2012
Jset Solutions, Inc. May 2012 - July 2012
Fatino Marketing Group March 2012 - April 2012
Hawthorne Direct June 2011 - September 2011
Iowa State University September 2008 - May 2011
Iowa State University Business and LAS Career Services April 2009 - September 2009
Iowa State University March 2009 - August 2009
Skills
Advertising, CRM, Social Media, Marketing, Direct Marketing, Strategy, Press Releases, Training, Sales, Leadership, Public Speaking, Retail, Customer Service, New Business Development, Research, PowerPoint, Social Media Marketing
Education
Iowa State University 2007 — 2011
B.S., Marketing & Advertising
Iowa State University - College of Business 2007 — 2011
Bachelor of Science (B.S.), Marketing & Advertising
DMB Associates February 2012 - Present
K. Hovnanian Homes January 2012 - February 2012
The Sieb Organization January 2010 - December 2011
DMB Realty February 2003 - January 2010
EB Lane Marketing Communications 2001 - 2003
Best Western International 1999 - 2000
First Marketing Company 1993 - 1998
Skills
Database Marketing, Lead Generation, Marketing Communications, Direct Marketing, Marketing Strategy, Promotions, Online Marketing, Advertising, Online Advertising, Marketing, Management, Brand Management, Sales, Negotiation, Sales Operations, Strategic Planning, Social Media, Budgets, Leadership, Event Management, Integrated Marketing, Social Media Marketing, Public Relations, Strategic Partnerships, Marketing Management, Market Research, Program Management, Digital Marketing
Education
Louisiana State University and Agricultural and Mechanical College 1986 — 1990
Bachelor of Science, English
Louisiana State University
Bachelor of Sciences , English and Communications
Best Western International August 2006 - Present
Pro Auto Sports / ASA Racing September 2001 - Present
National Auto Sport Association - AZ Region September 2005 - Present
Multi-Systems Inc. July 2004 - September 2005
Choice Hotels International 1998 - 2001
Skills
Customer Service, Hospitality, Computer Application..., System Configuration, Service Desk, Software Testing Life..., Customer Satisfaction, Testing, Microsoft Office, Revenue Analysis, ITIL, Team Building, Budgets, Windows, Software Documentation, Troubleshooting, Management, High Performance Driving, Instructor Certified, Vendor Management, Process Improvement, Computer Software..., Software System Analysis, SharePoint, Hotels, Property Management...
Education
Mesa Community College 1998 — 2000
Computer Information Sciences and Support Services
Snider High School 1981 — 1985
Cedar River Complex July 2014 - Present
Sweet Harvest Foods August 2013 - November 2013
Easy Event Planning May 2013 - July 2013
Best Western International March 2011 - August 2011
LaCoste Accounting June 2009 - November 2010
Rockford Summer Recreation June 2006 - August 2009
Skills
Event Management, Time Management, Teamwork, Communication, Interpersonal Skill, Organization Skills, Leadership, Creativity, InDesign, PowerPoint, Microsoft Word, Social Media, Quicken, Customer Service, Social Networking, Event Planning
Education
Iowa State University 2011 — 2014
Bachelor's Degree, Event Management
North Iowa Area Community College 2010 — 2011
General Studies
Republic National Distributing Company November 2012 - May 2015
Republic National Distributing Company August 2006 - November 2012
Republic National Distributing Company February 2004 - May 2006
Best Western International March 2000 - February 2004
Skills
Alcoholic Beverages, Pricing, Retail, Customer Service, Beverage Industry, Purchasing, Sales Operations, Grocery, Wine, Beer, Forecasting, Pricing Strategy, Training, Wine Tasting, Hospitality, Customer Satisfaction, Restaurants, Time Management, Sales, Budgets, Hospitality Industry, POS, Inventory Control, Social Media, Microsoft Excel
Education
LSU Shreveport 1998 — 2000
N/A
Caddo Magnet High School 1994 — 1998
H.S. Diploma
Total Customized Revenue Management, LLC 2012 - Present
Best Western International 2012 - 2013
Carefree Resort & Conference Center 2011 - 2012
Sage Hospitality Resources 2010 - 2012
Starwood, Hyatt, Marriott, IHG 2001 - 2012
Hilton Phoenix East/Mesa 2009 - 2010
Brown Palace Hotel and Spa 2006 - 2009
Skills
Data Analysis, Budget Development, Forecasting, Revenue Management, Budgeting, Analysis, Hospitality Management, Yield Management, Opera, Guest Service, Inventory Management, Micros, OnQ, Excel, Competitive Analysis, P&L, Negotiation, Pricing, Promotions, Microsoft Excel, Revenue Analysis, Working Remotely, Telecommuting, GoToMeeting, Market Planning, ROI Optimization, ROI Strategies, Increasing ROI, Managing Agency..., Profit Optimization, Price Optimization, Budgets, Galaxy, TLPe, Starwood, Lightspeed, iHotelier, Distribution Software, Distribution Systems, Resorts, Hospitality, Hospitality Industry, Rooms Division, Income Statement, Customer Service, Hotel Management, Hotels, Front Office, Customer Satisfaction, Pre-opening
Education
Johnson & Wales University 2006 — 2009
Hotel Management, Concentration in Rooms and Revenue Management
The Home Depot June 2014 - Present
Herbalife February 2014 - Present
Cleaning Together March 2012 - Present
PLS Loan Store December 2012 - August 2014
Blackhawk Campground September 2010 - October 2010
Best Western International June 2008 - November 2009
Skills
Customer Satisfaction, Customer Service, Hospitality, Teamwork, Time Management, Digital Photography, Adobe Creative Suite, OS X, Computer Network..., Computer Maintenance, Computer Repair, Computer Hardware, Computer Software, Help Desk Support, InDesign, Visual Studio, Web Design, Graphic Design, Microsoft Office, Vector Illustration, Illustration, Microsoft Word, Cashiering, Marketing, Telephone Skills, Inventory Management, Microsoft Excel, Budgets, Training, HTML, Photoshop, PowerPoint
Education
Northeast Wisconsin Technical College 2013 — 2016
Technical Diploma for Accounting Assistance, Computer Support Specialist
Madison Area Technical College 2007 — 2009
Graphic Design
Mine-O-Rama April 2014 - Present
Best Western International February 2012 - April 2012
Hotel RUI Montego Bay Jamaica April 2005 - January 2011
RIU Hotels & Resorts April 2005 - January 2011
Skills
Time Management, Event Planning, Coordinating Special..., Delegate Management, Microsoft Office, Inspiring People, Spanish- intermediate...
Education
Kingsborough Community College 2012 — 2015
A.A.S Degree in Tourism and Hospitality
Star Career Academy 2011 — 2012
Certification, Hotel, Motel, and Restaurant Management
Kingsborough Community College
University of Massachusetts Amherst September 2015 - Present
Macy's June 2015 - August 2015
University of Massachusetts Amherst November 2014 - May 2015
Best Western International April 2014 - August 2014
ANN INC. April 2014 - August 2014
The Children's Place May 2013 - April 2014
The Children's Place July 2012 - May 2013
Skills
Retail, PowerPoint, Customer Service, Cashiering, Sales, Management, Retail Sales, Apparel, Fashion, Event Planning, Inventory Management, Customer Satisfaction, Social Media, Teamwork, Microsoft Word, Merchandising, Window Displays, New Store Openings, Photoshop, Photography, Digital Photography, InDesign, Leadership, Visual Merchandising, Microsoft Excel, Clerical Skills, Clerical Work, Store Operations, Team Leadership
Education
Isenberg School of Management, UMass Amherst 2014 — 2016
Bachelor's Degree, Hospitality and Tourism Management, 3.10 Cumulative GPA
New Hampshire Technical Institute 2012 — 2014
Hospitality and Tourism, 3.7 Cumulative GPA
AMAYA EXPRESS April 2014 - Present
Best Western International 2012 - 2013
Trump International Hotel & Tower Toronto® July 2012 - October 2012
Amica Mature Lifestyles Inc May 2011 - June 2012
Skills
Front Office, Food & Beverage, Sales Operations, Accounting, Hotels, Restaurants, Customer Service, Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Sales, Catering, Revenue Analysis
Education
Humber College 2010 — 2013
Diploma in Hotel Management, Hotel, Motel, and Restaurant Management
S.M. Patel Institute Of Commerce, India 2005 — 2009
Bachelor of Commerce (B.Com.), Accounting, A
DoubleTree by Hilton June 2015 - Present
Adoba Eco Hotel & Suites April 2014 - June 2015
Dorsey Schools April 2013 - April 2014
Lena / Mission Management July 2012 - April 2014
Mina Group December 2009 - July 2012
MGM Grand Detroit / Commissary, Breeze December 2009 - July 2012
Papa Joes Gourmet Market and Catering March 2008 - December 2009
Shepherd's Hollow Gulf Club October 2006 - March 2008
Best Western International May 2006 - March 2008
Hotel Oro Verde Guayaquil March 2003 - May 2005
Skills
Culinary Skills, Recipes, Cuisine, Menu Development, Fine Dining, Food Service, Catering, Food, Banquets, Sanitation, Gourmet, Cooking, Pastry, Restaurants, Food Safety, Restaurant Management, Food & Beverage, Seafood, Food Quality, Sauces, Food Industry, HACCP, Culinary Management, Recipe Testing, Menu Costing
Education
Escuela de los Chefs 2003 — 2005
Associate's degree in Culinary Arts, Culinary Arts/Chef Training
University of Phoenix 2011 — 2014
Bachelor of Business Administration (BBA), Finance and Financial Management Services
Macomb Community College
Associate of Science (A.S.), Culinary Arts and Related Services
Kaplan Financial Services (Internship) February 2015 - April 2015
Best Western International July 2014 - October 2014
Taco Bell January 2014 - July 2014
Lakeside Family Fun and Event Center June 2013 - December 2013
IHSS September 2009 - July 2012
Sally Kalaveras November 2011 - May 2012
Skills
Microsoft Office, Mathematics, Computers, Time Management, Invoicing, Data Entry, Telephone Skills, Access, Microsoft Excel, QuickBooks, Microsoft Word, Accounts Payable, PowerPoint, Bookkeeping, Spreadsheets
Education
Kaplan University-Davenport Campus 2014 — 2015
Bachelor's degree, Accounting
Yuba College 2009 — 2012
Associate of Science (AS), Accounting, Bussiness Administration, Business Computer Applications, 3.5
Bay City Television March 2014 - Present
Best Western International August 2013 - March 2014
Cohn Restaurant Group March 2013 - September 2013
Bay City Television September 2012 - March 2013
Universia España April 2012 - June 2012
Novelix Pharmaceuticals January 2011 - March 2011
Skills
Facebook, Social Media, Event Planning, PowerPoint, Wide Orbit, Social Media Marketing, Microsoft Office, Sales, Marketing, Sales Management, Event Management, Public Speaking, Marketing Communications, Public Relations, Blogging, Email Marketing, Microsoft Excel, Microsoft Word, Research, Photoshop, English, Windows, Outlook, Japanese, Hospitality, Hotels, Restaurants, HTML, Arianna
Education
San Marino High School 2005 — 2007
Collingwood School
King's College London, U. of London
Bachelor of Arts (BA), History, Senior
University of California, San Diego
Bachelor of Arts (BA), History
James Madison University January 2013 - Present
The Bier Garden May 2015 - August 2015
James Madison University August 2014 - March 2015
Best Western International May 2014 - August 2014
ARAMARK September 2013 - December 2013
Theme Dinner September 2013 - September 2013
Waynesboro Public Works May 2012 - August 2013
Waynesboro Animal Hospital September 2012 - January 2013
Buffalo Wild Wings May 2010 - June 2011
Skills
PowerPoint, Hospitality, Time Management, Event Planning, Microsoft Excel, Food & Beverage, Food Service, Management, Food, Computer Technology, Customer Satisfaction, Restaurants, Catering, Customer Service, Microsoft Word, Microsoft Office, Teamwork
Education
James Madison University 2013 — 2015
School of Hospitality, Sport and Recreation Management, Minor Within the College of Business
Waynesboro High School 2007 — 2011
Advanced Degree
Community Services Association April 2012 - Present
Best Western International October 2008 - Present
RadioShack 2007 - 2008
Skills
Hotels, Front Office, Hospitality, Hospitality Industry, Customer Service, Payroll, Bookkeeping, Filing, Telephone Skills, Time Management, Inventory Management
Education
Keiser University-Ft Lauderdale
Valencia Community College
New York City Economic Development Corporation December 2013 - Present
New York City Economic Development Corporation February 2013 - December 2013
New York City Economic Development Corporation February 2011 - February 2013
Plaza Auto Mall August 2007 - March 2009
Best Western International March 2005 - July 2007
Loews Cineplex Entertainment June 2004 - April 2005
Skills
Computers, Microsoft Word, Microsoft Excel, PowerPoint, Expression Web, C++, Raptor, HTML, OS X, Windows 7, Heavy Lifting, Bilingual-English/Spanis..., Software Documentation, Public Relations, Spanish
Education
Kingsborough Community College 2010 — 2015
Associate's degree, Computer and Information Sciences, General
University of Calgary April 2014 - Present
University of Calgary July 2013 - April 2014
Megson FitzPatrick Insurance Services November 2008 - October 2012
Feys & Hobbs Catered Arts 2009 - 2010
Best Western International 2005 - 2006
Hotel ZaZa 2005 - 2006
Wiley Point Wilderness Lodge 2004 - 2004
Skills
Event Planning, Event Management, Social Media, Marketing Communications, Requirements Gathering, Procurement, Hospitality, Public Speaking, Problem Solving, Contract Negotiation, Advertising, Budgeting, Marketing, Brand Development, Market Research, Logistics, Forecasting, Purchasing, Business Communications, Contract Management, Account Reconciliation, Photoshop, Illustrator, PeopleSoft, Eventbrite, Organization Skills, Photography, Networking, Social Media Marketing, Leadership, Relationship Building, Graphic Design, Development Of..., Microsoft Office, Teamwork, Social Networking
Education
La Trobe University 2006 — 2007
Bachelor's of Business, Tourism and Hospitality
Selkirk College 2003 — 2005
Diploma, Resort and Hotel Management
The Hollywood Roosevelt Hotel May 2015 - Present
Newport Hotel Group Llc November 2014 - April 2015
Best Western International 2014 - January 2015
Easy Entertaining Inc. May 2012 - November 2014
America's Test Kitchen September 2013 - November 2013
Newport Harbor Corporation April 2011 - August 2012
McDonald's Corporation April 2009 - August 2010
Skills
Food & Beverage, Hospitality Management, Hotels, Product Development, Culinary Skills, Catering, HACCP, Restaurant Management, Menu Development, Event Management, Customer Service, Hospitality, Food Safety, Banquets, Fine Dining, Sanitation, Restaurants
Education
Hotel- en Toerismeschool Spermalie 2014 — 2014
International hotel and tourism management, International Hospitality Operations Management
Johnson and Wales University 2010 — 2014
Bachelors of Science, Culinary Arts & Food Service Management with a concentration in Sales & Marketing Management
Darden August 2012 - August 2015
Pizza Hut February 2008 - August 2012
Best Western International September 2010 - May 2011
Best Buy September 2007 - February 2008
Education
University of Wisconsin-Oshkosh 2014 — 2016
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Madison Area Technical College 2011 — 2013
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Compass Rock LLC September 2014 - Present
Engel Reality March 2013 - November 2013
Tech-Masters March 2012 - September 2012
Best Western International March 2012 - September 2012
Newks October 2011 - March 2012
Skills
Management, Visual Merchandising, Merchandising, Human Resources, Front Office, Restaurants, Retail, Customer Service, Telephone Skills, Customer Satisfaction, Catering, Fashion, Time Management, Inventory Management, Retail Sales
Education
John C Calhoun State Community College 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Advancing Technology June 1995 - Present
University of Advancing Technology July 1995 - Present
University of Advancing Technology July 1995 - Present
University of advancing January 2015 - Present
University of Advancing Technology July 1995 - February 2012
University of Advancing Technology July 1995 - February 2012
University of Advancing Technology July 1995 - May 2001
University of Advancing Technology July 1995 - March 2001
Innisbrook Resort September 1979 - January 1992
Best Western International January 1976 - September 1979
Skills
Adult Education, E-Learning, Instructional Design, Distance Learning, Public Speaking, Accreditation, Faculty Development, Executive Management, Economics, Higher Education, CAD, Teaching, Curriculum Design, Academic Administration, Educational Technology, Training, Admissions, Editing, Retaining Customers, Research, Staff Development, Critical Thinking, Student Affairs, Academic Advising, Leadership, Organizational..., Curriculum Development, College Teaching, Program Management
Education
University of Phoenix 2003 — 2005
MA Education, Online and Adult Learning
University of Advancing Technology 1995 — 1996
AAS, CAD Design
Louisiana Tech University 1967 — 1971
Bachelor of Arts, Economics and Finance
Caesars Entertainment Corporation / Harrah's New Orleans February 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - September 2014
Six South St Hotel December 2010 - February 2014
Fairfield Inn & Suites by Marriott - Maine Course Hospitality Group June 2009 - December 2010
Best Western International May 2007 - March 2009
Fairfield Inn & Suites by Marriott August 2006 - April 2007
Sheraton Harborside Hotel June 2002 - May 2006
Skills
Rooms Division, Front Office, Guest Satisfaction, Hotel Management, Hospitality Management, Corporate Social..., Time Management, Problem Solving, Accounting System, Skilled Multi-tasker, Challenge Driven, Customer Satisfaction, Revenue Analysis, Hospitality Industry, Hotels, Hospitality, Opening Hotels, Pre-opening, Property Management..., Resorts, Yield Management
Education
Southern New Hampshire University 2012 — 2015
Master of Business Administration (MBA), Corporate Social Responsibility / Marketing
University of New Hampshire - Whittemore School of Business and Economics 2004 — 2006
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Johnson and Wales University 2000 — 2002
Associates, Hotel & Restaurant Management
HH Brown/ Sofft Shoe Inc, May 2014 - Present
HH Brown/Sofft Shoe Company March 2012 - May 2014
Best Western International January 2011 - March 2012
Aldo Group July 2010 - October 2010
Metropark September 2008 - July 2010
Middlesex Deputy Sheriff Association May 2005 - September 2009
Winchester Recreation October 2005 - June 2008
Skills
Problem Solving, Team Leadership, Customer Service, Visual Merchandising, Hard Worker, Building Relationships, Creative Development, Innovative Thinking, Event Planning, Creative Direction, Retail, CRM, Microsoft Excel, Forecasting, Management, PowerPoint, Leadership, Outlook, Styling, Trend Analysis, Sales, Merchandising, Sales Operations, Microsoft Word, Apparel, Sales Management, Fashion, Teamwork, Market Research, Marketing, Recruiting, Contract Negotiation, Social Media Marketing, Social Networking, Time Management, Budgets, Store Management, Team Building, Human Resources, Microsoft Office, Training, Facebook, Social Media, E-commerce, Advertising, Trade Shows, Inventory Management
Education
Lasell College 2005 — 2009
Bachelors Degree, Fashion Merchandising and Retail Management
Winchester High School 2001 — 2005
Wal-Mart April 1992 - Present
Sam's Club April 1992 - June 1995
Best Western International July 1985 - August 1988
Skills
Merchandising, Inventory Management, Customer Service, Hiring, P&L, Excel, Microsoft Office, Customer Relations, Vendor Relations, Budgeting, Team Building, Scheduling, Word, Fashion, PowerPoint, Purchasing, Strategic Planning, Coaching, Retail, Problem Solving, Time Management, Promotions, Employee Relations, Forecasting, Planning, Mentoring, Interviewing, Administration, Operations Management, Supervisory Skills, Customer Satisfaction, Performance Management, Team Leadership, Public Speaking, Distribution Center..., Profit, Inventory Control, Microsoft Excel, Big Box, Income Statement, Retail Sales, Driving Results, New Business Development, Start-ups, Store Operations, Recruiting, Multi-unit, Interviews, System Administration, Microsoft Word
Education
Kirkwood Community College
Emergency Medical Technition
Walmart May 2015 - August 2015
RXpress Pharmacy July 2014 - August 2014
Skyline Capital Management July 2014 - July 2014
Best Western International June 2013 - August 2013
National Alliance Capital Markets June 2012 - August 2012
HEB May 2010 - August 2012
Skills
Business Intelligence, Highly resourceful, Time Management, Problem Solving, Adaptability, Strategic Planning, Logical Thinker, Entrepreneurship, Teamwork, Access, Team Leadership
Education
Indiana University Bloomington 2012 — 2016
Bachelor's degree, Logistics, Materials, and Supply Chain Management
Indiana University Bloomington 2012 — 2016
Bachelor's degree, Finance, General
Westlake High School 2008 — 2012
Enterprise Telecom July 2014 - Present
Benchmark Resorts & Hotels November 2012 - July 2014
Fairfield Inn & Suites by Marriott February 2012 - November 2012
Best Western International March 2010 - February 2012
Skills
Training, Restaurants, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Front Office, Hotel Management, Resorts, Revenue Analysis, Food & Beverage, Micros, Rooms Division, Property Management..., Pre-opening, Yield Management, Tourism, Hotel Booking, Customer Service, Leadership, Organization, Reservation, Team Building, Time Management
Education
Lone Star College System 2011 — 2013
Bachelor of Fine Arts (BFA) - ongoing, Fine and Studio Arts
Art Institute of Houston - North 2009 — 2011
Triumvirate Environmental March 2014 - Present
Triumvirate Environmental May 2011 - March 2014
Flextronics July 2010 - May 2011
Best Western International June 2008 - June 2010
Skills
Emergency Spill Response, DOT regulations, RCRA, Supervisory Experience, Hazardous Waste..., Safety, Laboratory Safety, Chemical Safety, Management, HAZWOPER, Air Monitoring, Communication, Mentoring, Customer Service, Hazardous Materials, Environmental Compliance, Industrial Safety, Environmental Science
Education
Keene State College 2006 — 2010
Bachelor of Science (BS), Safety Studies
Keene State College 2006 — 2010
Associate's degree, Management, 3.2
OTO Development August 2015 - Present
The Saint Hotel New Orleans-Marriott Autograph Collection October 2014 - Present
Best Western International June 2012 - October 2014
La Quinta Inns & Suites March 2009 - June 2012
La Quinta Inns & Suites April 2007 - March 2009
La Quinta Inns & Suites October 2006 - April 2007
La Quinta Inns & Suites August 2005 - October 2006
La Quinta Inns & Suites June 2004 - August 2005
Baymont Inn & Suites 2005 - 2005
Blue Harbor Resort, Sheboygan, WI -New Frontier Property 2004 - 2005
Skills
Hotel Management, Hospitality Management, Revenue Analysis, Yield Management, Hospitality Industry, Pre-opening, Hospitality, Hotels, Food, Resorts, Tourism, Rooms Division, Income Statement, Customer Satisfaction, Meeting Planning, Front Office, Budgets, Profit, Catering, Operations Management, Lodging, Team Building, Forecasting, Property Management..., Banquets, Customer Service, Micros, Sales Management, Hotel Booking, Market Planning, Guest Service Management, Event Management, Employee Relations, Opening Hotels, Restaurants, Recruiting, Rooms Division..., Pre-opening experience, Marketing Strategy, Sales, Account Management, Contract Negotiation, Inventory Management, Event Planning, Certified Hotel..., Food & Beverage, Revenue Forecasting, Restaurant Management, Leisure, OnQ
Education
Lakeland College 2004 — 2010
Bachelor's Degree, Hotel/Motel Administration/Management
Milwaukee Area Technical College 2001 — 2003
Associate's Degree, Hotel/Hospitality Management
Best Western International April 2012 - Present
Crowne Plaza, Northbrook, IL and Tundra Lodge Resort and Waterpark, Green Bay, WI 2010 - April 2012
Calamos Investments 2005 - 2010
Northern Illinois University August 2003 - May 2005
Marriott International 1999 - 2005
Personal Household 1995 - 1999
Tharaldson Enterprises 1993 - 1995
Skills
Holidex, Opera, Perform, Utell, Visual One, Revenue Analysis, Hotels, Hospitality Industry, Forecasting
Education
Northern Illinois University 2003 — 2005
B.S, Accountancy
Waubonsee Community College 1998 — 2003
A.S, Business
Illinois State University 1987 — 1989
Gen Ed
Benet Academy 1983 — 1987
Best Western International 1999 - Present
Sunburst Hospitality November 1995 - December 1998
Skills
Revenue Analysis, Yield Management, Hotel Management, Hospitality Industry, Hotels, Hospitality Management, Hospitality, Resorts, Front Office, Pre-opening, Property Management..., Hotel Booking, Food & Beverage, Rooms Division, Catering, Opening Hotels, Revenue Forecasting, Guest Service Management
Education
Kent State University
Business Administration
Priceline.com February 2015 - Present
Best Western International March 2012 - February 2015
Boutique Hospitality Management April 2007 - March 2012
Katsu International January 2006 - April 2007
Hilton Hotels & Resorts September 2004 - January 2006
EICS - Catering Services December 2002 - September 2004
Hyatt Hotels Corporation June 2001 - December 2002
Accor January 1999 - June 2000
Skills
Revenue Management, Hotel Operations, International Relations, Hospitality Industry, Revenue Analysis, Hotels, Hospitality Management, Hotel Management, Resorts, Customer Service, Front Office, Banquets, Rooms Division, Property Management..., Negotiation, Management, Marketing Strategy, Hospitality, Food & Beverage, Restaurants, Pre-opening, Yield Management, Catering, Customer Satisfaction, Sales, Budgets, Forecasting, Training, Hotel Booking, Micros, Opening Hotels, Tourism, MICROS, Event Management, Revenue Forecasting, Marketing, Meeting Planning, Food, Leisure, Online Travel, P, Opera
Education
Les Roches International School of Hotel Management 1997 — 2001
Bachelor, Hospitality Management Degree
Best Western International February 2014 - Present
Best Western International May 2013 - February 2014
Expotel Hospitality, LLC March 2012 - April 2013
Hyatt Regency Resort and Spa at Gainey Ranch January 2010 - March 2012
Hyatt Regency Resort and Spa at Gainey Ranch July 2008 - January 2010
Bayfront Convention Center, Erie PA January 2008 - July 2008
Nemacolin Woodlands Resort 2006 - 2008
Skills
Hospitality Management, Micros, Microsoft Office, Resorts, Hospitality, Hotels, Catering, Delphi, Client Retention, Client Development, Event Management, Event Planning, Budgets, CRM, Property Management..., Training, Time Management, Customer Service, Hospitality Industry, Negotiation, Food & Beverage, Sales, Customer Satisfaction, Front Office, Customer Retention, Revenue Analysis, Yield Management, Hotel Management
Education
Mercyhurst College 2004 — 2008
BS, Hospitality Management
White House Athletic Center March 2015 - Present
Best Western International June 2014 - Present
Things Remembered June 2009 - March 2015
Brochsteins June 2007 - January 2013
Howard University September 2011 - June 2012
Skills
AutoCAD, Revit, SketchUp, Illustrator, Photoshop, Word Processing, Saxophone, Woodworking, Metalworking, Sales, Rendering, Facebook, BIM, Research, Branding, Inventory Management, Public Speaking, Data Entry, Model Making, Space planning, Sketching, Interior Design, Retail, Architectural Design, AutoCAD Architecture, Adobe Creative Suite, Submittals, Drawing, Design Research
Education
Howard University
Architecture
Iris Data Services, Inc. December 2012 - Present
Box Central, Inc. November 2004 - Present
Iris Data Services December 2012 - April 2013
Olathe Subaru May 2012 - December 2012
RV Rent.Net, Inc. November 2010 - October 2011
MidAmerica Nazarene University August 2009 - January 2010
Vangent, Inc September 2008 - August 2009
Alorica, Inc April 2008 - September 2008
Best Western International April 2007 - September 2007
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Event Planning, Public Relations, Customer Service, Outlook, Team Leadership, Access, Call Center, Team Building, Time Management, Sales, Project Management, Microsoft Word
Education
MidAmerica Nazarene University 2009 — 2010
Kansas State University 2007 — 2008
Butler Community College 2006 — 2007
BuzzBack Market Research February 2015 - Present
BuzzBack Market Research February 2014 - February 2015
BuzzBack Market Research April 2013 - February 2014
BuzzBack Market Research July 2011 - April 2013
BuzzBack Market Research January 2011 - May 2011
Manhattan College January 2008 - May 2011
Best Western International May 2008 - January 2011
MediaVest June 2010 - August 2010
Skills
Research, SPSS, Quantitative Research, PowerPoint, Social Media, Microsoft Excel, Microsoft Office, Microsoft Word, Data Analysis, Market Research, Online Research, Customer Insight, Advertising Research, Survey Research, Facebook
Education
Manhattan College 2007 — 2011
Communication (Advertising/Public Relations), BA, and Psychology, BA
Best Western International May 2011 - Present
Carmike Cinemas May 2009 - August 2011
Education
Iowa State University 2011 — 2015
Bachelor of Arts (BA), Statistics
Best Western International February 2011 - Present
Historic Revere Tavern, Inc May 1984 - Present
BEST WESTERN PLUS Revere Inn & Suites May 1984 - Present
Education
La Salle University 1980 — 1984
BS, Marketing and Computer Science
Best Western International August 2012 - Present
Yemage Medical Center April 2009 - October 2014
Skills
Customer Service, Hospitality, Hotels, Sales, Hospitality Management, Hospitality Industry, Event Management, Budgets, Leadership, Event Planning, Microsoft Office, Microsoft Word, Microsoft Excel, Computer Proficiency, Science
Education
Clayton State University 2014 — 2016
Pre-Nursing Studies
Kennesaw State University 2010 — 2014
Pre-Nursing Studies
Best Western International April 2013 - Present
NewOrleans.Com Media LLC January 2011 - April 2013
New Orleans Fine Hotels January 2006 - January 2011
Decatur Hotels LLC 2006 - January 2011
Young Leadership Council 2006 - 2010
Louisiana Superdome / New Orleans Arena June 2001 - August 2005
Skills
SEO, Email Marketing, Hotels, Hospitality Management, Hospitality, SEM, Revenue Analysis, Hotel Booking, Hotel Revenue Management, Hotel Management, Online Travel, Hotel Administration, Yield Management, Tourism, Hospitality Industry, Marketing, Online Marketing, Property Management...
Education
Loyola University New Orleans 2001 — 2005
BA, Communications
Thermo Fluids Inc December 2009 - April 2015
Best Western International September 2007 - December 2009
Prudential Financial January 2002 - September 2007
Skills
Mergers & Acquisitions, Forecasting, Financial Analysis, Investments, Sales Management, Strategic Planning, Sales, Contract Negotiation, Budgets, Accounting, Managerial Finance, Finance
Education
Keller Graduate School of Management 2005 — 2008
MBA, Finance and Accounting
University of Washington 1986 — 1990
B.A., Political Science, English
The Art Institute of York - Pennsylvania February 2001 - Present
Hampton Inn, Sleep Inn December 1997 - November 2000
Best Western International September 1995 - December 1997
Education
Kutztown University of Pennsylvania 1991 — 1995
BFA, Drawing and Illustration
LQ Management LLC June 2008 - December 2013
Choice Hotels International June 2003 - March 2008
Noble Investment Group 2002 - 2003
Best Western International 1990 - 2000
Skills
Hospitality Management, Hotels, Sales, Revenue Analysis, Hospitality, Marketing, Yield Management, Rooms Division, Contract Negotiation, Budgets, Hospitality Industry, Catering, Forecasting, Sales Management, Trade Shows, Business Travel, Leisure, Tourism, Lodging, Event Management, OnQ, Pre-opening, Front Office, Customer Service, Hotel Management, Meeting Planning, Food & Beverage, Hotel Booking, Travel Management, Resorts
Education
Gwinnett Technical college 1998 — 2008
Hotel/Motel Administration/Management
Kent State University
Holiday Inn Express 2005 - Present
Best Western International May 2003 - August 2005
CG Maersk InfoTech August 1998 - November 2000
Skills
Customer Service, Property Management..., Revenue Analysis, Hotels, Hotel Management, Front Office, Hospitality Management, Hospitality Industry, Micros, Hospitality, Management, Customer Satisfaction
Education
Indiana University of Pennsylvania 2001 — 2002
MBA, MIS
National Institute of Technology Karnataka 1994 — 1998
BE
Jai Hind College 1992 — 1994
Best Western International July 2013 - Present
Banana Republic Factory Outlet April 2013 - July 2015
Synectic Design, Inc April 2011 - July 2013
Saks Fifth Avenue Off Fifth Outlet September 2010 - September 2012
triARC architecture & design September 2007 - April 2011
Schick Design Group December 2005 - March 2007
The Pottery Barn September 2001 - March 2007
Horizon Art April 2003 - September 2005
Skills
AutoCAD, Furniture, Space-planning, Revit, Interior Design, Design Assist, Photoshop, Illustrator, Interior Architecture, InDesign, Space planning, Sketching, Architectures, Architecture, Rendering, Drawing, Design Research, FF, Floor Plans, Space Planning, FF&E
Education
Mesa Community College 2006 — 2008
Associate's degree, Interior Design
Miami University 1997 — 2001
History of Art and Architecture
Best Western International Captain, Commanding OfficerNew York City Police DepartmentJuly 1984 - October 2004
NYPD 1984 - 2004
Pace University 1995 - 1997
Education
Manhattan College 1975 — 1980
B.S., Accounting
Orange Lake Resorts, Holiday Inn Club Vacations March 2015 - Present
Best Western International April 2014 - March 2015
Walt Disney World October 2010 - February 2014
Walt Disney World September 2008 - October 2010
Ace Parking October 2007 - August 2008
Skills
Leadership, Customer Experience, Customer Retention, Customer Service, Event Planning, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Interviews, Management, Microsoft Office, Policy, Quality Assurance, PowerPoint, Recruiting, Resorts, Event Management
Education
Jacksonville University 1994 — 1998
BA, Communications
SUN Development November 2014 - Present
Jonathan Byrd's November 2013 - November 2014
Drury Hotels July 2011 - November 2013
Best Western International December 2007 - March 2011
Best Western International December 2007 - February 2010
Sun Development and Management February 2003 - August 2007
TGI Fridays September 1999 - October 2002
Skills
Hotels, Restaurants, Sales, Time Management, Hotel Management, Revenue Analysis, Hospitality, Hospitality Industry, Hospitality Management, Food & Beverage, Catering, Tourism, Event Management, Customer Service, Meeting Planning, Event Planning, Training, Management, Marketing, Banquets, Leadership, Sales Management, Trade Shows, Forecasting
Education
University of Phoenix 2007 — 2009
BS, Business Administration
University of Phoenix 2005 — 2007
Pursing Master’s Degree, Business Management
Indiana University-Purdue University at Indianapolis 2002 — 2005
Assoiciates, Hotel / Resteraunt Management
Indiana University Purdue University Indianapolis Campus 2001 — 2005
Bachelor’s Degree, Tourism, Convention & Event Management
Decatur Central 1998 — 2001
Woburn Property LLC July 2011 - Present
Yahoo! February 2006 - Present
Author July 2005 - Present
Best Western International September 2009 - January 2011
Shaws Supervalu Co. June 2006 - July 2009
Nader/Gonzalez 2008 Presidential Campaign June 2008 - November 2008
Skills
Teaching English as a..., Real Estate Transactions, Real Estate Development, Real Estate, Editorial, Investment Properties, Marketing, Publishing, Books, Property Management, Negotiation, Selling, Market Analysis, Contract Negotiation, Copy Editing, Entrepreneurship, Creative Writing, Proofreading, Commercial Real Estate, Social Media Marketing, Community Outreach, Sales
Education
Harvard Extension School
Master of Arts (MA), Near and Middle Eastern Studies
University of Vermont 2005 — 2009
Bachelor of Arts (B.A.), Political Science, 3.0
Massachusetts Bay Community College 2006 — 2007
DelSuites Inc August 2003 - Present
Valhalla Inn 2000 - August 2003
Best Western International 1997 - 2000
Carlingview Airport Inn 1996 - 1997
Skills
Customer Relations, Microsoft Office, Problem Solving, Corporate Housing, Hospitality, Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Front Office, Property Management..., Tourism, Customer Satisfaction, Inventory Management, Leadership, Management, Apartments, Outlook, Guest Service Management, Concierge Services, Selling, Time Management, Coaching, Sales, Property Management, Reservation, Hotel Booking
Education
Humber College
Property management
Aloft and Element Arundel Mills June 2015 - Present
Island Hospitality Management December 2012 - May 2015
Best Western International February 2010 - December 2012
Shamin Hotels-Hilton Garden Inn Greenbelt 2006 - 2010
Hospitality Partners 2006 - 2006
Radisson & Hampton Inn and Suites, Crystal City Virginia 2004 - 2006
Tharaldson Hospitality Management 2002 - 2004
Dimension Development 2000 - 2002
Skills
Strategic Planning, Pre-opening experience, Key Account Development, Key Account Management, Brand Awareness, Sales Process..., Revenue Analysis, Operations Management, Hotels, Sales, Marketing Strategy, Hospitality, Hiring, Sales Management, Team Building, Hospitality Industry, Hotel Management, Hotel Booking, Contract Negotiation, Budgets, Restaurants, Hospitality Management, Food, Tourism, Catering, Banquets
Education
Howard University 1997 — 2002
BA, Economics
Honeywell Aerospace May 2011 - Present
Best Western International 2009 - 2011
PF Chang's China Bistro 2006 - 2010
Allied Waste Industries, Inc 2000 - 2006
Advanced Financial Accounting for Arizona State University 2000 - 2002
Salt River Project 1997 - 2000
Price Waterhouse 1988 - 1997
Skills
Controllership Functions, Technical Accouning, Revenue Recognition, Internal Audit, Mergers & Acquisitions, Internal Controls, SEC Financial Reporting, Forecasting, Accounting, Treasury Management, Risk Management, Sarbanes-Oxley Act, Process Improvement
Education
Illinois State University
Bachelor of Science
Fulbright Korea August 2014 - Present
Best Western International May 2011 - August 2013
Marywood University September 2011 - May 2013
Chartwells (Higher Education Division) September 2011 - April 2013
Ninth Dimension September 2008 - June 2010
Congregation Shalom September 2007 - May 2010
Skills
Tutoring, Teaching, Higher Education, Lesson Planning, Classroom, Research, Educational Leadership, Educational Technology, Classroom Management, Public Speaking
Education
Marywood University 2010 — 2014
Bachelor of Arts (B.A.), Spanish Language and Literature; History
Homestead High School 2006 — 2010
Best Western International 2002 - 2010
Motorola 1989 - 2002
Pacific Power and Light 1986 - 1989
AT&T 1980 - 1986
University of Oregon Health Sciences Center 1972 - 1980
Education
Humboldt State University
Bachelors, Biological Science
Humboldt State University
Masters, Biological Science
Super8 Hotel November 2006 - Present
Best Western International May 2000 - December 2004
Best Western International January 1992 - January 1996
Skills
Hospitality, Hotels, Hospitality Industry, Hospitality Management, Pre-opening, Hotel Management
Education
St.Placids School 1978 — 1981
B.A, Econmics
Karachi University 1972 — 1974
BA, Econmics Major, hotel Mgt Trainning
Wyndham Worldwide April 2006 - Present
Super 8 November 2005 - Present
Best Western International March 1995 - March 2005
Toronto, Canada September 1975 - September 1995
Skills
Hospitality Industry, Team Building, Food & Beverage, Resorts, Pre-opening, Hotel Management, Hospitality, Customer Service, Hospitality Management, Hotels, Revenue Analysis, Yield Management, Front Office, Budgets, Sales, Customer Satisfaction, Restaurant Management
Education
Saints Grammar School 1950 — 1963
Bachelor of Arts (B.A.), Economics
Karachi University
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Best Western International May 2014 - Present
Extreme Sounds Entertainment January 2001 - Present
Grace & Mercy Ministries April 1992 - Present
Kisco Inc. March 1999 - June 2013
Raybestos Powertrain, LLC March 1995 - March 1999
Skills
Customer Service, Event Planning, Marketing, Public Speaking, Sales, Social Media, Strategic Planning, Team Building, Public Relations, Fundraising, Advertising, Management, Small Business, Time Management, Social Networking, Marketing Communications, Marketing Strategy, Nonprofits, Sales Management, Volunteer Management, Facebook, Operations Management, Program Development, Direct Marketing, Inventory Management, Project Management, Microsoft Word, Contract Negotiation, Microsoft Excel, Account Management, Team Leadership, Online Marketing, Entrepreneurship, Email Marketing, Event Management, Social Media Marketing, Music, Community Outreach, Trade Shows, Brand Development, Corporate Events, Entertainment, Media Relations, Parties, Wedding Planning, Private Events, Training
Education
Ivy Tech Community College 1991 — 1993
Business/Management
Crawfordsville High School 1987 — 1990
High School, Fine/Studio Arts, General, 12
CCFI November 2014 - Present
Best Western International May 2011 - October 2013
Brenton Engineering January 2008 - August 2009
Skyline Exhibits March 2004 - December 2007
ExxonMobil April 1994 - January 2004
Skills
Active Directory, SDLC, Troubleshooting, SQL, Windows 7, ITIL, VMware, SharePoint, Windows XP, Business Analysis
Education
Kaplan University-Cedar Rapids Campus 2009 — 2011
IT Network Admin
Park Sr High 1987 — 1990
Hooters of America June 2003 - Present
Vicorp Restuarants, Inc 1998 - 2003
Best Western International 1996 - 1998
Bob Evans 1991 - 1996
Skills
Restaurant Management, Food Service, Hospitality, Food, Catering, Hospitality Management, Food Safety, Labor Control, ServSafe, Cooking, P, Franchising, Restaurants, Menu Development, Multi-unit, Food, Bartending, Customer Service, Hiring, Multi-Unit, New Restaurant Openings
Education
Orion High School 1986 — 1989
Black Hawk College
Illinois Central College
Best Western Seven Oaks October 2013 - Present
Best Western International April 2013 - September 2013
Starwood Hotels & Resorts Worldwide, Inc. March 2011 - March 2013
Team Travel Services (Agence de voyages / Réceptif) June 2008 - September 2010
Palmeraie Golf Palace & Resot November 2006 - May 2008
Sofitel Marrakech 2004 - 2004
Sofitel Marrakech 2004 - 2004
Sofitel Marrakech 2004 - 2004
Sofitel Marrakech 2004 - 2004
Skills
Property Management..., Opera, Delphi, Hospitality Industry, Hotels, Hotel Management, Hospitality Management, Revenue Analysis, Resorts, Hospitality, Yield Management, Food & Beverage, Front Office, Tourism, Pre-opening, Banquets, Rooms Division, Catering, Micros, Meeting Planning, Tourisme, Secteur hôtellerie
Education
2000 — 2002
MBA, Hospitality Administration
Institut Supérieur international du Tourisme de Tanger 1996 — 2000
Bachelor of Business Administration (BBA), Administration et Gestion des Entreprises Touristiques et Hôtelière
Courtyard by Marriott Winston Salem, NC November 2011 - Present
Core Focus Hospitality January 2011 - March 2012
Courtyard by Marriott Va.Beach North April 2007 - December 2010
Safemark Systems June 2006 - March 2007
Valley Plaza Resort June 1995 - February 2006
Ramada Inn Saginaw 2006 - 2006
Best Western International 1990 - 1996
Ramada Inn Southfield MI 1989 - 1995
Skills
Hotel Management, Hospitality Industry, Hotels, Food & Beverage, Hospitality, Hospitality Management
Education
Johnson & Wales University 1979 — 1981
Assocates, Culinary Arts
Best Western International July 2013 - Present
Education
Langston University 2011 — 2012
Accounting
Tulsa Community College 2010 — 2010
A.S., Accounting
Oklahoma State University 1994 — 1998
B.S., Special Education
Phillips University 1992 — 1994
N/A, Education
Vacations Inc and Condominium Management Company July 2008 - Present
Best Western International November 2000 - June 2007
Education
James Madison University 1976 — 1980
Bachelor of Science, Home Economics
LEVEL Furnished Living March 2015 - Present
FABULATION PTE LTD November 2013 - August 2014
Malibu Beach Inn Hotel and Spa July 2010 - August 2013
Rogers Radio Group September 2008 - February 2010
Avenue Garden Hotel 2006 - 2008
Van Leer & Greenburg May 2007 - August 2007
Bodee's June 2006 - August 2006
Cantella & Co., Inc. June 2006 - August 2006
Best Western International June 2004 - August 2005
Skills
Hospitality Management, Event Management, Microsoft Office, Marketing, Research, Hospitality, Microsoft Word, Restaurants, Social Media Marketing, Microsoft Excel, Food & Beverage, Hotels, Customer Service, Proactive self-starter, Public Speaking, Public Relations, Sales, Social Media, Event Planning, Leadership, Nonprofits, Teamwork, Facebook, Social Networking, Open Table, Corporate Events, Management, Customer Satisfaction, Email Marketing, Blogging, Hotel Management, Marketing Strategy
Education
Vatel International Los Angeles 2011 — 2012
Master of Business Administration (MBA), Tourism & Hospitality Management, Valedictorian
Loyola University New Orleans 2004 — 2008
Bachelors, Criminal Justice
Villanova Preparatory School 2000 — 2004
High School Diploma
Hilton Worldwide April 2015 - Present
Taj Hotels Resorts and Palaces 2014 - 2015
Comfort Inn/ Ramada 2011 - 2013
UMass Lowell inn & conference center 2010 - 2011
Radisson 2010 - 2010
Best Western International 2009 - 2010
Kimpton Hotels & RestaurantsW 2009 - 2009
The Liberty Hotel 2007 - 2008
Aramark 2005 - 2007
Radisson 2003 - 2005
Skills
Hospitality, Restaurant Management, Restaurants, Resorts, Banquets, Food & Beverage, Hotels, Hotel Management, Customer Service, Property Management...
Education
Lincoln Technical Institute-Lincoln 2009 — 2010
Bachelor of Commerce (B.Com.), Criminal Justice and Corrections
Quincy College 2005 — 2006
Business Administration and Management, General
Ragtop Mobile Electionics 2005 — 2005
Certificate
ITT Technical Institute-Indianapolis 2001 — 2002
Computer Systems Networking and Telecommunications
Landmark Education 1997 — 2001
Diploma
Community Programs, Inc. April 2014 - Present
Best Western International March 2007 - November 2007
Checker Cab Company March 2004 - June 2007
Marriott International August 2004 - November 2006
Part Time March 2001 - April 2002
Skills
Communication, Problem Solving, Microsoft Office, Coordination, Creative Writing, Negotiation, Social Networking, Customer Service, Sustainability, Leadership, Customer Satisfaction
Education
Wayne State University 2012 — 2016
Macomb Community College 2010 — 2012
Associate of Arts (A.A.), General Studies
Best Western/Ramada May 2015 - Present
Staybridge Suites® Hotels December 2014 - March 2015
Best Western International April 2014 - December 2014
Michaels Stores, Inc. February 2013 - April 2014
Superstore June 2007 - January 2013
Skills
•Ability to work well..., •Quick learner and..., •Able to function in a..., •Excellent..., •Ability to work well..., •Adaptable and able to..., •Proficient in..., •Effectively managed..., •Productive member in..., Marketing, Interviews, Hiring, Customer Service, Data Entry, Training, Payroll
Education
MacEwan University 2015 — 2016
Human Resources Management and Services
MacEwan University 2008 — 2013
Bachelor of Commerce (B.Com.), Management
Best Western International 2011 - 2012
Goldstrike Casino December 2007 - July 2011
Skills
Cash, Customer Service, Secretarial Skills, Receptions, Data Entry, Form Filling, Switchboard, Accounts Payable, Accounts Receivable
Education
Jackson State University 1990 — 1993
None, Business Administration and Management, General
Callaway High School 1987 — 1988
Diploma, General Studies
Best Western International December 2014 - Present
Pauls Big M July 2010 - August 2014
Yardley Maple December 2013 - January 2014
Skills
Customer Service, Microsoft Word
Education
Keuka College 2011 — 2014
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
Oswego High School 2009 — 2011
High School Diploma
Jackson August 2014 - Present
Michigan State University March 2004 - Present
Jackson National Life May 2013 - July 2014
Best Western International August 2011 - August 2013
Causeway Bay Hotels December 2008 - August 2011
Holiday Inn South March 2002 - December 2008
Skills
Event Management, Banquets, Hospitality Management, Hospitality, Food & Beverage, Hotels, Hospitality Industry, Hotel Management, Front Office, Micros, Catering, Restaurants, Menu Development, Event Planning, Restaurant Management, Food, Food Service
Education
Lansing Community College 2004 — 2006
Hospitality Management, 48 credits completed
Okemos High School 2000 — 2004
General Studies
Best Western International Assistant Supervisor of Housekeeping Staff$
Skills
Writing Poems, Medical Terminology, Computer Network..., Creative Writing, Front Office, Data Entry, Time Management, Pre-opening, Micros, Hotel Management, Teamwork, Property Management..., Customer Service, Hospitality Industry
Education
Lawson State Community College-Birmingham Campus
Best Western International November 2011 - Present
Education
Parkland College 2011 — 2014
Associates Applies Science, Radiologic Technology/Science - Radiographer
Joliet Junior College 2009 — 2010
Best Western International January 2014 - Present
Comfort Inn May 2012 - August 2013
Calico Cottage Antiques December 2009 - January 2011
Skills
Customer Service, Cashiering, Hospitality
Education
Jefferson College 2013 — 2017
Associate of Science (A.S.), Diagnostic Radiology
De Soto High School 2008 — 2011
General
Costa d'Este Beach Resort & Spa December 2011 - July 2014
Ruby Tuesday March 2011 - December 2011
Carrabba's Italian Grill September 2006 - August 2008
Best Western International January 2005 - July 2006
Tuesday Morning April 2003 - December 2005
Education
Indian River State College 2004 — 2006
St James Academy florida 2003 — 2004
Indian River Charter High School 2002 — 2003