Best Western International
Industry: Hotel company
DescriptionBest Western International, Inc., operator of the Best Western Hotels & Resorts brand, operates over 4,100 hotels and motels worldwide. The chain, with its corporate headquarters in Phoenix, Arizona, operates more than 2,000 hotels in North America. The brand was founded by M.K. Guertin in 1946. Reservations: 0800 393130 Headquarters: Phoenix, Arizona, United States CEO: David Kong (2004–) Number of employees: 1,254 (2012) Subsidiaries: Sweden hotels, SureStay Hotels, Type of business: Cooperative
Best Western International List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Best Western International. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,570 Best Western International employees in database. Find out everything there's to know about Best Western International employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Best Western International Employees
New Mexico Tourism Department March 2015 - Present
Albuquerque Convention and Visitors Bureau January 2014 - March 2015
Best Western International April 2007 - March 2013
Arizona Office of Tourism October 2003 - April 2007
Visit Charlotte January 2001 - October 2003
Skills
Tourism, Hospitality, Public Relations, Media Relations, Email Marketing, Online Advertising, Social Media Marketing, Blogging, Marketing Communications, Online Marketing, Hotels, Marketing, Marketing Management, Event Management, Press Releases, Event Planning, Marketing Strategy, Direct Marketing, Digital Marketing, Copywriting, Strategic Communications, Newsletters, Internal Communications, Publicity, Crisis Communications, Corporate Communications, Facebook, Crisis Management, Destination Marketing, Press Trips, Sponsorship, Web Content, Trade Shows, Tourism Management, Speech Writing
Education
University of North Carolina at Charlotte 1996 — 2000
Dunlap High School
Vianet Americas September 2014 - Present
ShazzleMail January 2013 - April 2014
Sparqd July 2011 - January 2013
Best Western International September 2010 - July 2011
CAP-idea October 2009 - September 2010
Answers Systems March 2009 - October 2009
Helm Software January 2000 - February 2009
Native Planet Foods August 1999 - January 2000
E. B. Lane September 1997 - August 1999
Bates USA May 1989 - September 1997
Skills
Start-ups, SaaS, Enterprise Software, Entrepreneurship, Sales Process, Product Marketing, Strategic Partnerships, Social Media Marketing, Lead Generation, Leadership, Sales, Product Development, Analytics, Product Management, Social Media, Advertising, Business Development, Superior Client Service, Executive Management, Salesforce.com, Go-to-market Strategy, Direct Sales, Marketing Strategy, Customer Service, Organization, Problem Solving, Marketing Communications, Customer Retention, Customer Satisfaction, Customer Engagement, Client Development, Boy Scouts, Strategic Planning, Strategy, Management, Project Management, executive, Business Strategy, New Business Development, market, Marketing Research, client, Manage Client..., client service, social med, marketing, Software Development, Sales Management, Sales Presentations, Process Improvement
Education
University of Arizona 1981 — 1986
Bachelor of Science Business Administration, Finance, Marketing and Advertising
University of London 1985 — 1985
Studied European Politics and Culture
KMTR NewsSource 16 May 2015 - Present
West Coast Dog and Cat Rescue October 2014 - Present
KMTR NewsSource 16 March 2014 - May 2015
Swanson Studio January 2014 - March 2014
Sterling Media Northwest October 2013 - January 2014
Sterling Media Northwest October 2013 - January 2014
The World Newspaper June 2012 - September 2012
Crows on the Cannon July 2011 - July 2012
Television Studio Production January 2012 - June 2012
Best Western International June 2008 - September 2011
Skills
Video Editing, Advertising, Drawing, Final Cut Pro, Illustration, Photojournalism, Graphic Design, Microsoft Office, Social Media, Photography, Editing, Acting, Digital Photography, Photoshop, Research, Television, Video Production, Illustrator, Video, Customer Service, Videography, Wood Shop, Prop Design and..., Social Media Management, Sculpture, QuickBooks, Acrylic Painting, Watercolor, Sewing, Premiere, Script-writing, Portrait Painting, Makeup Artistry, Teleprompter Operation, Adobe Premiere, HootSuite
Education
University of Oregon 2009 — 2013
Bachelor of Arts (B.A.), Cinema Studies
University of East Anglia 2012 — 2012
Study Abroad, Film and Television Studies, Study Abroad
Keiser University June 2014 - August 2015
Best Western International January 2014 - May 2014
A Bridal Boutique September 2013 - April 2014
A Bridal Boutique May 2013 - April 2014
ADORE Events May 2013 - December 2013
Sweetwater Branch Inn May 2013 - August 2013
University of Florida May 2012 - May 2013
University of Florida October 2011 - May 2013
Skills
Customer Service, Marketing, Event Planning, Social Media Marketing, Time Management, Managed Over 1,800..., Wedding Apparel..., Special Events..., Sales Pro, Micros Opera, Front Desk Operations, Receptionist Duties, Social Media, Fashion, Micros, Fashion Show..., First Aid, CPR and AED Certified, Event Management, Customer Satisfaction, Tourism, Exposure to Over 30..., M3 Link Business..., M3 AccKnowledge..., Admissions Counseling, Microsoft Excel, PowerPoint, Public Speaking
Education
University of Central Florida 2015 — 2017
Master of Business Administration (M.B.A.)
University of Florida 2010 — 2014
Bachelor's Degree, Tourism and Hospitality Management, Recreation and Event Management
Sheraton January 2014 - Present
Sheraton April 2013 - January 2014
Best Western International August 2011 - April 2013
Skills
Multitasking Skills, Communication, Microsoft Office, Positive Can-do Attitude, Teamwork, Dependable Team Player, Hotels, Hospitality, Tourism
Education
University of Central Missouri 2009 — 2013
Bachelor's of Science, Hotel, Motel, and Restaurant Management
Best Western International May 2014 - Present
Macy's May 2013 - Present
Skills
Public Speaking, Research, PowerPoint, Social Media, Microsoft Word, Event Planning, Customer Service, Teamwork, Nonprofits, Community Outreach, Fundraising, Photoshop
Education
Arizona State University 2012 — 2014
Bachelor of Arts (B.A.)/ minor in nonprofit administration/ Creative writing certificate, Cross cultural literature
University of Massachusetts Boston 2010 — 2011
Cerner Corporation September 2012 - Present
Cerner Corporation January 2010 - Present
University of Missouri Health Care/Cerner November 2006 - January 2010
Datec Corporation November 2005 - April 2006
TEKSystems, Inc April 2005 - September 2005
Savant Software, Inc November 2003 - September 2004
ADR International, Inc December 2000 - November 2002
Anasazi, Inc April 1996 - December 1999
Best Western International May 1993 - January 1996
U-Haul International September 1986 - April 1992
Skills
HTML, Microsoft SQL Server, Data Analysis, Business Analysis, HIPAA, Visual Basic, SQL, Software Documentation, Software Development, Java, Programming, Business Intelligence, Database Design, Software Design, SharePoint, Data Warehousing
Education
University of Missouri-Rolla
Bachelor's of Science, Computer Science
Cerner CorporationKansas
Swampcon October 2011 - Present
Best Western International July 2012 - May 2013
WUFT-FM January 2012 - December 2012
TCBY July 2010 - July 2012
Skills
Event Management, Final Cut Pro, adobe premiere, Sales Pro, Customer Service, Events Coordination
Education
University of Florida 2009 — 2013
Bachelor of Arts (B.A.), Telecommunications
Boys & Girls Club of the Western Treasure Valley April 2013 - Present
Boys & Girls Clubs of Ada County February 2006 - March 2013
Office Depot March 2003 - December 2005
Best Western International August 2001 - March 2003
Skills
Operations Management, Public Speaking, Public Relations, Writing, Community Outreach, Systematic, Highly detail oriented, Microsoft Office, Youth Development, Team Leadership, Strategic Leadership, High Impact, Cpr Certified, CDL, Organization, Systematic Approach, Flexible approach to..., Non-profit..., Fundraising, Nonprofits, Management, Volunteer Management, Event Planning, Resource Development, Staff Development, Program Development, Leadership, Grant Writing, Event Management, Program Management, Training, Social Media, Social Media Marketing, Customer Service, Board Development, Community Development, Grants, Leadership Development, Social Networking, Recruiting
Education
University of Idaho 1998 — 2003
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication
Caldwell High School 1994 — 1998
High School Diploma, General Studies
Wynn Las Vegas April 2014 - Present
Caesars Palace May 2013 - February 2014
Caesars Entertainment Corporation November 2012 - May 2013
Alpha Kappa Psi September 2012 - May 2013
Best Western International February 2012 - October 2012
Ventura Investment Co. September 2011 - February 2012
Abercrombie & Fitch December 2010 - July 2011
Jin Jiang International Hotel Group May 2010 - August 2010
Skills
Hospitality, Microsoft Office, Event Planning, Time Management, Customer Service, PowerPoint, Event Management, Outlook, Microsoft Excel, Microsoft Word, Social Media, Marketing, Chinese, Restaurants, Hotels, Sales, Food & Beverage, Hospitality Management, Customer Satisfaction
Education
University of Nevada-Las Vegas 2009 — 2011
BA, Hotel Administration - Lodging and Resort Management
Aflac September 2014 - Present
Best Western International November 2013 - August 2014
Best Western International 2012 - November 2013
University of Minnesota September 2010 - May 2012
Festival Foods August 2008 - January 2012
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Computer Proficiency, Cashiering, Receptionist Duties, Customer Service, Customer Satisfaction, Telephone Skills, Outstanding..., Writing, Psychology, Organization, Filing, Sales, Network Marketing
Education
University of Wisconsin-La Crosse 2012 — 2013
Bachelor of Science (B.S.), Psychology
University of Minnesota-Twin Cities 2010 — 2012
Liberal Arts and Sciences/Liberal Studies
EY September 2014 - Present
MHI - The Industry That Makes Supply Chains Work June 2014 - August 2014
Caterpillar Inc. May 2013 - August 2013
Best Western International June 2012 - August 2012
Skills
PowerPoint, Microsoft Excel, Data Analysis, Six Sigma, Supply Chain Management, VBA, Data Mining, XLMiner, Logistics Management, Minitab, Transportation..., Tableau
Education
University of Illinois at Urbana-Champaign 2010 — 2014
Business Administration, Supply Chain Management, Information Systems and Technology, Senior
Downers Grove South High School 2006 — 2010
Interstate Hotels & Resorts October 2013 - Present
Accor March 2013 - October 2013
Best Western International 2004 - February 2013
Hampshire Hotel & Resorts 1997 - 2004
Skills
Hotels, Customer Service, Tourism, Hospitality Management, Front Office, Leisure, Resorts, Hospitality Industry, Hotel Booking, Marketing Strategy, Yield Management, Tour Operators, Hospitality, Hotel Management, Revenue Analysis, Online Travel, Sales Management, Rooms Division, Sales, Trade Shows, Event Management, Pre-opening, Leisure Travel, Travel Management
Education
Universidade Anhembi Morumbi 1988 — 2002
Bachelor, Tourism
Adobe Animal Hospital September 2013 - Present
Ballet San Jose December 2012 - March 2013
Kingsmen Shakespeare Company June 2012 - November 2012
Stanford University Department of Drama May 2012 - June 2012
Opera San José February 2012 - June 2012
Opera San José July 2011 - June 2012
Interpreters Net, LLC February 2012 - May 2012
Apple Retail July 2010 - July 2011
UCSC Costume Shop March 2009 - March 2011
Best Western International February 2007 - August 2008
Skills
Theatre, Photoshop, Mac, Windows, Word Processing, Sewing, Outstanding Customer..., Building Customer..., Makeup Artistry, Visual Arts, Retail, Customer Loyalty, Web Design, Modeling, Costume Design, Costumes, Russian, Latvian, Leather, Knitting, Crochet, Ceramics, Batik, Dyeing, High Organizational..., Close Attention to..., Quick Learner, Web Content Management, Multitasking Skills, Stage Management, Stage, Dance, Ceramic, Drama, Acting, Scenic Painting, Customer Service
Education
UCSC 2007 — 2011
Bachelor of Arts, Theater Arts
Los Altos High School 2005 — 2007
Woodside High School 2003 — 2005
Oskara Kalpaka Rīgas Tautas Daiļamatu Pamatskola 1996 — 2003
Latvian Art Oriented Primary School
Lee, Hill & Rowe Insurors March 2010 - Present
Wells Fargo Bank 2009 - 2010
Wells Fargo Insurance Services May 2005 - March 2009
Hyatt Hotels Corporation May 2004 - May 2005
Clean Venture, Inc. May 2003 - November 2004
Best Western International July 1999 - May 2003
Jose Antonio Hotel August 1997 - July 1999
Hotel Riviera 1996 - 1997
Skills
Insurance, Customer Service, Property & Casualty..., Microsoft Office, Commercial Insurance, Training, Legal Liability, Professional Liability, Process Improvement, General Insurance, Security, Leadership, Strategic Planning, Team Leadership, Workers Compensation, Underwriting, Employment Practices..., Risk Management, Umbrella Insurance, Employee Benefits, Notary Public
Education
San Martin del Peru - Universidad de Tacna 1999 — 2003
Bachelor's Degree, Hotel and Restaurant Management
Universidad San Ignacio de Loyola 1994 — 1996
Computer Systems Analysis
BNY Mellon June 2012 - Present
Best Western International May 2011 - June 2012
Skills
Project Finance, Accounting, Analysts, Financial Modeling, Finance, Analysis, Auditing, Training, Credit, Recruiting, Management, Customer Service, Sales, Financial Analysis, CRM, Financial Reporting, Forecasting, Risk Management, Budgets, Investments, Strategic Financial..., Entrepreneurship, Valuation, Account Reconciliation, Banking, Financial Accounting, Data Analysis, Loans, Accounts Payable, SAP, Cash Management, Financial Statements, Microsoft Excel
Education
University of Houston 2005 — 2011
Bachelor of Business Administration, Finance
University of Houston, C.T. Bauer College of Business 2005 — 2011
BBA, Finance
Best Western International September 2015 - Present
R&R Partners October 2013 - September 2015
Mindspace November 2012 - October 2013
The Lavidge Company June 2010 - November 2012
Moses Anshell April 2008 - July 2010
Off Madison Ave October 2006 - January 2008
Phoenix Coyotes July 2005 - October 2006
Tucson Sidewinders Baseball Club 2004 - 2005
Skills
Advertising, Social Media Marketing, Social Media, Marketing, Gamification, Public Relations, Press Releases, Account Management, Marketing Communications, Social Networking, Strategy, Interactive Marketing, Interactive Advertising, Online Advertising, Media Relations, Integrated Marketing, Project Management, Sales, CRM, Brand Development, Business Development, Creative Direction, Digital Marketing, Media Planning
Education
University of Arizona, Eller College of Management 2001 — 2004
Bachelor of Business Administration (B.B.A.), Marketing and Advertising
Hilton Worldwide April 2014 - August 2015
The Talbott Hotel March 2011 - April 2014
Red Roof Inn September 2009 - March 2011
Marriott International September 2006 - March 2009
Marriott International March 2006 - September 2006
Best Western International September 2005 - March 2006
Holiday Inn Hotel & Suites September 2003 - September 2005
Skills
Training, Customer Service, Hotels, Process Scheduler, Sales, Account Management, Budgets, Customer Satisfaction, Food, Forecasting, Hospitality Industry, Hospitality Management, Hotel Administration, Operations Management, Resorts, Restaurants, Hospitality, Hotel Management, Opera
Education
University of Illinois @ Chicago 2001 — 2005
Accounting
University of Illinois at Chicago 2001 — 2005
Accout
Regis Corporation July 2004 - Present
Best Western International November 2002 - July 2004
Gust Rosenfeld, PLC November 2001 - November 2002
Carlson Companies, Inc. June 1982 - October 2001
Carlson Hotels Worldwide 1990 - 2001
Skills
Legal Writing, Employment Law, Corporate Law, Document Review, Customer Service, Westlaw, Strategic Planning, Lexis, Paralegals, Team Building, Legal Assistance, Litigation Support, Legal Research, Microsoft Word
Education
University of Minnesota-Twin Cities 1980 — 1983
B.A.S., Business & Paralegal Studies
Luxury Home Tour January 2015 - Present
Russ Lyon Sotheby's International Realty February 2013 - Present
It's Networking Baby January 2011 - January 2015
Realty Executives Premier Marketing Group January 2011 - February 2013
Luxury Home Tour of Arizona January 2012 - December 2012
Russ Lyon Sotheby's International Realty April 2005 - January 2011
It's Networking Baby 2011 - 2011
Luxury Home Tour 2005 - 2010
Best Western Dubuque Inn and Days Inn Dubuque January 1983 - March 2005
Best Western International December 1997 - November 2003
Skills
First Time Home Buyers, Buyer Representation, Real Property, Relocation, REO, Leadership, New Home Sales, Listings, Investment Properties, Foreclosures, Property, Negotiation, ABR
Education
University of Iowa 1968 — 1972
Bachelor of Science, Political Science
Exxon Oil Company November 2010 - Present
Smile Select Inc. January 2012 - August 2014
Hampton Inn June 2008 - November 2010
Quality Suites January 2008 - June 2008
Hyatt Place November 2006 - December 2007
Best Western International March 2005 - July 2006
Best Western International May 2004 - March 2005
Comfort Suites September 2003 - May 2004
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Outlook, Photoshop, Strategic Planning, C, C, Java, Team Building, Project Management, Social Media, Accounting, Sales, Public Relations, Negotiation, Business Development, Management, Marketing
Education
University of La Verne 2002 — 2006
Computer Science and Computer Engineering, Computer Science
Sardar Patel University 1999 — 2002
Computer Science & Computer Engineering, Computer Programming, Specific Applications
St Mary's School 1991 — 1999
High School, High School
HealthFair April 2010 - Present
HealthFair November 2009 - April 2010
Halifax Health December 2006 - August 2009
Best Western International February 2002 - August 2004
Skills
Advertising, Microsoft Office, PowerPoint, Microsoft Excel, Team Building, Budgets, Sales Management, Customer Service, Management, Scripting, Social Media Marketing, Social Media, Sales, Leadership, Teamwork, Time Management
Education
University of Central Florida - College of Business Administration 2008 — 2012
Bachelor of Science (B.S.), Marketing
Best Western International December 2013 - Present
Walgreens April 2013 - January 2014
Olde Homestead Properties October 2011 - January 2012
McDonald's Corporation January 2011 - October 2011
Brighteyes Septic September 2008 - February 2009
Burger King Corporation December 2007 - August 2008
Skills
Community Outreach, Communication Skills, Bilingual-English/Spanis..., Photoshop, Digital Photography, Customer Oriented, Community Engagement, Community Service, Fundraising, Recruitment Advertising, Recruiting, Spanish, Communication
Education
University of Houston 2009 — 2015
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
dayton high school 2005 — 2009
Prime USA Realty, LLC. February 2006 - Present
Prime USA Vacations March 2005 - Present
Best Western International January 2004 - September 2005
Skills
Property Management, Condos, REO, Investment Properties, Real Estate, Customer Focus, Luxury, Sales, Customer Service, Relocation, Residential Homes, Rentals, Vacation Homes, Referrals, Short Sales, Foreclosures, Single Family Homes, Real Property, Selling, First Time Home Buyers, Sellers, Real Estate Transactions, Buyer Representation, Listings, Investors, New Home Sales, Real Estate Financing, Brokerage, Real Estate Development
Education
Universidad Nueva Esparta
BA, Hospitality Administration/Management
Woodward School
Bachelor's degree
Best Western International 2013 - Present
Gap Inc. 2012 - 2013
Macy's 2011 - 2012
Skills
Nova Plus, Game Maker, Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
University of California, Santa Cruz 2011 — 2015
Bachelor of Arts (B.A.), United States History and Economics
The King's Academy 2008 — 2011
BDS Marketing/Channel Partners July 2011 - Present
Starwood Hotels & Resorts Worldwide, Inc. November 2010 - December 2011
Westgate Resorts February 2008 - June 2010
Best Western International January 2007 - April 2008
Rosen Hotels & Resorts January 2004 - December 2006
Skills
Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Leadership, Marketing, Social Media, Research, Advertising, Asset Management, Brand Awareness, Brand Development, Budgets, Cold Calling, Communication Skills, Consulting, Event Photography, Event Planning, Operations Management, New Business Development, Project Management, Food & Beverage, Finance, Critical Thinking, Growth Management, Employee Training, Fundraising, Public Speaking, Training, Teamwork, B2B Marketing, B2B, Sales Presentations, Promotions, Personal Development, Personnel Management, Motivation, International Business, International Event...
Education
University of Central Florida
Bachelor's degree, Marketing/Sales Track and Finance
Roskilde Business College 2012 — 2012
Event Management, International Event Management
Valencia College 2009 — 2012
Associate in Art & Associate in Science, Business Administration
Coast Professional, Inc. June 2015 - Present
Coast Professional, Inc. June 2014 - May 2015
University of Louisiana at Monroe August 2013 - December 2013
Azalea Estates Assisted Living and Retirement Home August 2013 - November 2013
University of Louisiana at Monroe May 2012 - August 2013
Best Western International May 2011 - August 2013
Skills
Healthcare, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Public Speaking, Training, PowerPoint, Event Planning, Leadership, Research
Education
University of Louisiana at Monroe 2008 — 2013
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
North Lake College 2009 — 2010
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
University of Massachusetts Amherst June 2013 - Present
UF and Shands Orthopaedics and Sports Medicine Institute September 2011 - June 2013
Best Western International September 2011 - June 2013
Shands Hospital January 2013 - May 2013
Scribe Solutions, Inc. April 2011 - September 2011
Oak Hammock December 2007 - April 2011
Skills
SPSS, EEG
Education
University of Florida 2007 — 2011
BS, Psychology
University of Florida 2007 — 2011
Bachelor of Science (B.Sc.), Psychology
kate spade new york June 2015 - Present
Lacoste December 2014 - Present
Manhattan Medical Research June 2014 - August 2014
Healthtrax Fitness & Wellness July 2013 - June 2014
Family and Children's Association June 2011 - August 2013
Rockville Racket June 2011 - August 2013
Best Western International June 2012 - July 2013
Skills
Microsoft Office, Microsoft Word, Access, Public Speaking, Communication Skills, Cpr Certified, Adult CPR, First Aid, World Traveler, Marketing, Customer Service, Facebook, CPR Certified, Time Management, Teamwork
Education
University of Delaware - Lerner College of Business and Economics 2011 — 2015
Marketing major and Advertising minor
CIMBA Undergraduate (Study Abroad) - Paderno del Grappa, (TV) Italy 2013 — 2013
University of Michigan-Flint September 2015 - Present
University of Michigan-Flint September 2015 - Present
Italia gardens November 2014 - September 2015
Ruby Tuesday November 2013 - October 2014
Italia Gardens April 2013 - September 2013
Best Western International April 2012 - April 2013
Skills
Hospitality Management, Hotels, Hospitality, Hospitality Industry, Food & Beverage, Front Office, Banquets, Restaurants, Micros, Catering, Customer Service, Teamwork, Customer Satisfaction, Time Management, Social Media, Social Networking, Research
Education
University of Michigan-Flint 2011 — 2015
Bachelor of Arts (B.A.), Art History
Morgan and Morgan, PC July 2015 - Present
Morgan and Morgan, PC May 2015 - Present
Wayne Wright LLP July 2014 - May 2015
Sanford Infiniti April 2012 - May 2014
Cox Media Group September 2011 - March 2012
Best Western International May 2010 - August 2010
Skills
Facebook, Social Media, Marketing, Sales, Project Planning, Strategic Planning, Direct Mail, Accounting, Publishing, Event Planning, Leadership, Microsoft Office, Email Marketing, Social Media Marketing, Management, Marketing Communications, Social Networking, Training, Customer Satisfaction, Time Management, Marketing Strategy
Education
University of Central Florida 2011 — 2014
Bachelor of Arts (B.A.), Interpersonal/Organizational Communication
Navarre High School 2008 — 2011
Best Western International September 2013 - Present
Best Western International January 2013 - September 2013
Integrate Inc. July 2012 - November 2012
iAcquire January 2012 - July 2012
RealGM.com August 2010 - November 2011
American Bureau of Crane Inspection May 2010 - June 2010
US Army Corps of Engineers May 2008 - August 2009
Skills
SEO, Social Media, Online Advertising, Content Marketing, Email Marketing, Social Media Marketing, Affiliate Marketing, PPC, Sales, Social Networking, Public Relations, Link Building, Outbound Marketing, Microsoft Office, Content Strategy, Linux, Web Content, Twitter, Facebook Marketing, Mass Email Marketing, Link Exchange, Dredging, Overhead Cranes, Project Management, Project Planning
Education
University of Idaho
Bachelor of Arts (BA), English Language and Literature, General
Best Western International February 2014 - Present
Best Western International March 2012 - January 2014
Enterprise Rent-A-Car 2009 - April 2012
Skills
Sales, Sales Management, Account Management, Customer Retention, Management, Cold Calling, Customer Satisfaction, Hotels, New Business Development, Marketing, Business Development, Forecasting, Sales Process, B2B, Direct Sales, Salesforce.com, Sales Operations
Education
University of Arizona, Eller College of Management 2005 — 2009
Bachelor of Science (B.S.), Marketing
BFW Advertising + Interactive 2003 - Present
Best Western International 1997 - 2002
National Car Rental 1995 - 1997
Value-Rent-A-Car Subsidiary of Mitsubishi 1991 - 1995
Alamo Rent A Car 1987 - 1991
National Car Rental 1976 - 1987
Skills
Marketing Strategy, Strategic Partnerships, Advertising, Marketing, Brand Management, Strategy, Direct Marketing, Integrated Marketing, New Business Development, Brand Development, Leadership, Sales Management, Market Planning, Creative Direction, B2B, Sales, Management, Partnership Marketing, Account Management, Strategic Planning, Digital Marketing, Online Marketing, Interactive Marketing, Marketing Management, Marketing Communications, Email Marketing, Online Advertising, Database Marketing, Mobile Marketing, Social Media Marketing, Creative Strategy, Digital Media, Direct Mail, Loyalty Marketing, Digital Strategy, SEO, Lead Generation, SEM, International Sales, Trade Shows, Program Management, Competitive Analysis, PPC, Web Analytics, Interactive Advertising, Program Development, Public Relations
Education
University of Minnesota-Twin Cities 1972 — 1976
Political Science
Lincoln High School - Bloomington,MN 1969 — 1972
Mindshare September 2015 - Present
Initiative September 2014 - September 2015
NBCUniversal, Inc. January 2014 - May 2014
IGN Entertainment May 2013 - October 2013
JPMorgan Chase December 2012 - April 2013
Best Western International May 2010 - December 2012
Skills
Marketing, Social Media, Advertising, Digital Marketing, Management, Sales, Digital Media, Customer Service, Microsoft Excel, Online Advertising, Social Media Marketing, Microsoft Word, Invoicing, Event Planning, Event Management, Integrated Marketing, Digital Strategy, Time Management, Customer Satisfaction, Finance, Hospitality, Salesforce.com, DoubleClick, DFA, DCM, Print Media, Strategic Partnerships
Education
University of California, Los Angeles 2010 — 2012
Bachelor's degree, Psychology
EventSpark June 2015 - Present
Philanthropegie September 2011 - Present
EventSpark April 2012 - June 2015
SkyTouch Technology October 2012 - December 2014
Orchard: Africa April 2011 - March 2013
Pegasus Solutions July 2008 - September 2011
Pegasus Solutions January 2010 - August 2011
Best Western International April 2002 - July 2008
Cendant/Trilegiant 1999 - 2002
Cendant 1990 - 2002
Skills
E-commerce, Hospitality, Online Marketing, New Business Development, Marketing Strategy, Contract Negotiation, Strategic Planning, Budgeting, Account Management, Customer Relations, Tourism, P&L Management, Sales Management, Event Management, Hotels, Advertising, Hospitality Industry, Forecasting, Problem Solving, Team Building, Public Relations, Competitive Analysis, Social Media, SEM, Business Strategy, Operations Management, Business Planning, Marketing Communications, Team Leadership, Salesforce.com, SEO, Change Management, Team Management, Process Improvement, Budgets, Leadership, Philanthropy, Call Centers, Management, Hospitality Management, Customer Satisfaction, Marketing, Start-ups, Strategic Partnerships, Sales, Business Development, Leadership Development, Direct Marketing, Consulting, Strategy
Education
University of Iowa 1981 — 1983
B.B.A., Marketing, Industrial Relations & Human Resources
Vanguard July 2014 - Present
Vanguard November 2013 - July 2014
Abroad Horizon August 2012 - May 2013
Fox Restaurant Concepts February 2012 - September 2012
Expat Financial Advice Spain June 2011 - August 2011
California Pizza Kitchen October 2010 - May 2011
Best Western International May 2010 - August 2010
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Social Media, Restaurants, Sportswear, Sports, PowerPoint, Mac OS, Time Management, Outlook, Social Networking, Public Speaking, Entrepreneurship..., Entrepreneurship, Budgets, Sales, Market Research, Leadership, Facebook
Education
University of Arizona 2009 — 2013
Bachelor of Science, Business Administration;, Entrepreneurship & Business Management
Best Western International January 2012 - Present
NCG Hotels May 2008 - January 2012
DeVry University - Online April 2008 - April 2008
Jobing.com January 2007 - February 2008
La Quinta Hotels June 2003 - October 2006
Hyatt Hotels Corporation 1980 - 1981
Skills
Training, Hospitality Industry, CRM, Hospitality Management, Sales Presentations, Management, New Business Development, Hotels, Social Networking, Negotiation, Hospitality, Tourism, Revenue Analysis, Yield Management, Hotel Management, Account Management, Project Planning, Leadership, Strategic Planning, Business Travel, Social Media, Marketing Strategy, Social Media Marketing, Online Marketing, Event Planning, Web Marketing, Sales, Customer Service, Sales Management, Event Management, Resorts, Food & Beverage, Team Building, Budgets, Customer Satisfaction
Education
University of Nebraska-Lincoln
BS Education
AutoGenomics Inc. - Biotech - Medical Device August 2005 - Present
City of Escondido October 2003 - August 2005
ArtQuest 1998 - 2004
Terrain, Inc. 1998 - 2003
Burleson Pacific Commercial Real Estate Brokerage Firm 1995 - 1998
Render Design 1989 - 1995
Best Western International 1979 - 1989
Skills
Employee Relations, Human Resources, Training, Organizational..., Recruiting, Workforce Planning, HRIS, Leadership, Start-up Environment, Benefits Design, Policy Writing, Process Improvement, Strategy, Succession Planning, Management, Performance Management, Employment Law, Talent Management, Benefits Administration, Employer Branding, Compensation Structures, Investor Relations, Social Media Strategist, Stocks, Recruitment / Retention, Personnel Management, Job Descriptions, Onboarding, Career Development, Applicant Tracking..., Training Program..., Legal Compliance, Internet Recruiting, Hiring, Employee Engagement, Organizational..., Marketing, HR Policies, FMLA, Talent Acquisition, Mediation / Internal..., Stock Plan..., Start-ups
Education
University of Phoenix, San Marcos Campus 2005 — 2006
MBA, Human Resource Management
UCSD 2001 — 2002
Extended Learning - Counseling and Behavioral Sciences
Oklahoma State University, Stillwater OK 1986 — 1989
Bachelor of Science, Human Environmental Sciences
Perry High School, Perry OK
Hotel Erwin October 2014 - Present
Apex Education Center June 2011 - Present
Apex Education Center June 2008 - Present
The Maya Hotel - Doubletree Hotel December 2013 - August 2014
Best Western International May 2013 - December 2013
Howard Johnson June 2012 - September 2012
Skills
•Ability to type 80+..., •Competent..., •Capability of..., Proficient in Microsoft..., Ability to fluently..., PowerPoint, Microsoft Excel, Microsoft Office, Social Media, Microsoft Word, Photoshop, OS X, Accounts Payable, Facebook, Outlook, Event Planning, Customer Service, English, Hospitality, Social Networking, Teamwork
Education
University of California, Riverside 2009 — 2013
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Trinity Currency Investments LLC January 2015 - Present
Insphere Insurance Solutions December 2011 - March 2014
Sprint - EMBARQ - Centurylink December 2005 - December 2011
TECNOSET - It Solutions March 2005 - September 2005
Best Western International April 2002 - February 2005
United Airlines 1999 - 2003
American Airlines 1991 - 1995
Skills
Management, Leadership, Training, Customer Service, English, Business Analysis, Sales, Customer Satisfaction, CRM, Brazilian Portuguese, Project Management, Networking, Strategic Planning, Budgets, Insurance Consulting, Insurance, E-commerce, Business Intelligence, Call Centers, Microsoft Office, Telecommunications, Team Building, Security, Time Management, Team Leadership, Analysis, ERP, SDLC, Teamwork, Health Insurance, Logistics, Project Planning, Outsourcing, Software Documentation, Vendor Management, System Administration, Public Relations, Troubleshooting, Process Improvement, Microsoft Excel, Microsoft Word, Sales Operations, Health Insurance..., Life Insurance..., Medicare Specialist, Technical Support, Program Management, Currency Exchange, Foreign Currency...
Education
Universidade Anhembi Morumbi 1999 — 2004
Bachelor, E-Commerce Administration
Universidade MACKENZIE 2001 — 2002
undergraduate, Computer sciences
American Red Cross September 2015 - Present
American Red Cross (NENY) October 2014 - Present
Hilton Garden Inn June 2012 - September 2014
SUNY Student Support Services August 2011 - May 2014
Peace Action of New York State 2013 - 2014
NYS Office of Security and Emergency Management June 2013 - September 2013
Best Western International May 2011 - June 2012
Best Western International July 2010 - June 2012
Department of Earth and Atmospheric Sciences May 2009 - August 2011
Skills
Hospitality, Customer Service, Front Office, Hotels, Hospitality Industry, Natural Resources Policy, Infrastructure, Urban Redevelopment, Environmental Justice, International..., Poverty Reduction, Sustainable Development, Non-profit Leadership, International Relations, Nonprofits, Inventory Management, Urban Planning, Sustainable Energy, International..., Event Planning, Hotel Management, Customer Satisfaction, Event Management, Hospitality Management, Sales, Management, Access, Public Speaking, Research, Community Outreach, Volunteer Management, Microsoft Office, Policy Analysis
Education
State University of New York at Albany 2009 — 2014
B.A., Urban Planning and Globalization Studies dual major with a minor in Women's Studies
Innovative Real Estate February 2013 - Present
HomeSmart Realty February 2008 - Present
CK Enterprises August 1997 - Present
Global Innovation Summit + Week 2013 - 2015
Realty Oasis October 2011 - February 2013
1st USA Realty Professionals April 2004 - February 2008
Best Western International December 1996 - February 2004
Pointe Hilton Resorts April 2000 - November 2001
Skills
Short Sales, Property, REO, Investment Properties, Condos, Brokerage, Sellers, First Time Home Buyers, Real Estate, Real Property, Budgets, Negotiation, Single Family Homes, Buyers, Foreclosures, Residential Homes, Contract Negotiation, New Homes, Buyer Representation, Relocation, Selling
Education
Cal State Dominguez 1990 — 1992
BA, Poly Sci/Public Relations
University of Arizona 1988 — 1990
Poly Sci/Public Relations
Ponderosa High School 1986 — 1988
Ottowa University
pursuing masters in educational leadership
Evolution Hospitality March 2015 - Present
Sage Hospitality October 2013 - March 2015
Interstate Hotels & Resorts January 2013 - October 2013
Sage Hospitality Resources September 2012 - December 2012
Best Western International September 2010 - September 2012
Ardent Hotel Advisors July 2007 - May 2010
Sunstone Hotels 1998 - 2007
Holiday Inn on the Bay April 1988 - July 1998
Skills
Hotel Management, Employee Relations, Revenue Analysis, Yield Management, Micros, Hospitality Management, Hotels, Customer Satisfaction, Front Office, Hotel Booking, Resorts, Budgets, Hospitality Industry, Hospitality, Restaurants, Food & Beverage, Tourism, Pre-opening, Customer Service, Meeting Planning, Team Building, Forecasting, Rooms Division, Property Management...
Education
Scottsdale Culinary Institute 2005 — 2007
AOS, Culinary
University of Northern Iowa 1982 — 1987
HotelBrokerOne July 2004 - Present
Best Western International 2000 - 2003
Best Western International 1997 - 2000
Best Western International 1989 - 1997
Incentive Associates 1986 - 1988
MHM, Inc. 1981 - 1985
Century Inn 1979 - 1981
Skills
Hotels, Hospitality, Hotel Management, Hospitality Management, Hospitality Industry, Yield Management, Revenue Analysis, Franchising, Front Office, Tourism, Resorts, Pre-opening, Restaurants, Food & Beverage, Renovation, Income Statement, Customer Satisfaction, Negotiation, Marketing, Contract Negotiation, Real Estate Development, Budgets, New Business Development, Marketing Strategy, Sales, Hiring, Leisure, Forecasting, Profit, Trade Shows, Cost Control, Commercial Real Estate, Location Intelligence, Market Planning, Catering, Revenue Forecasting, Luxury, Restaurant Management, Banquets, Meeting Planning, Property Management, Team Building, P&L Management, Food, Brokerage, Process Scheduler, Operations Management, Leadership, Facilities Management, Menu Development
Education
University of Arizona
University of Oregon
Gracie's September 2014 - Present
Hyatt Regency Newport May 2011 - September 2014
Best Western International May 2010 - January 2011
Blackstone Caterers May 2010 - August 2010
Skills
Hospitality Industry, Front Office, Meeting Planning, Catering, Hospitality, Hotels, Customer Service, Event Management, Wedding Planning, Public Relations, Social Networking, Social Media Marketing, Event Planning, Events Coordination, Social Media
Education
University of Rhode Island 2009 — 2011
Bachelor of Arts (BA), Public Relations, 3.9 GPA
University of Massachusetts Dartmouth 2007 — 2009
Bishop Stang High School 2003 — 2007
ARAMARK Healthcare June 2013 - Present
ARAMARK June 2012 - August 2012
Best Western International June 2009 - August 2010
Carroll County Chamber of Commerce September 2008 - May 2009
Skills
Food & Beverage, Hospitality, Customer Service, Microsoft Office, Teamwork, Inventory Management, Training, Restaurants, Leadership, Social Media, Event Management, Marketing, Management
Education
University of Delaware - Lerner College of Business and Economics 2009 — 2012
Bachelor's Degree, Hotel, Restaurant, and Institutional Management
Hyatt Regency Austin July 2015 - Present
Hyatt Regency Lost Pines Resort and Spa April 2014 - July 2015
Hyatt Regency Lost Pines Resort and Spa February 2013 - April 2014
Old Navy September 2007 - February 2013
Wilderness Ridge February 2012 - January 2013
Marriott Vacation Club June 2012 - August 2012
Best Western International May 2010 - August 2010
Skills
Customer Service, Retail, Microsoft Word, Cashiering, PowerPoint, Retail Sales, Event Planning, Sales, Customer Satisfaction, Teamwork, Photoshop, POS, Leadership, Team Building, Cash Handling Experience, Facebook, Social Networking, Event Management, Microsoft Office, Marketing, Hospitality, Social Media
Education
University of Nebraska-Lincoln 2008 — 2012
Hospitality, Restaurant, Tourism Management, Food & Beverage, Lodging, GPA: 3.6
Federal Aviation Administration - FAA October 2014 - Present
Best Western International May 2013 - November 2014
FDA June 2013 - July 2014
National Archives and Records Administration April 2012 - November 2012
Foundation for Sustainable Development August 2009 - May 2010
Skills
Data Analysis, Microsoft Excel, Research, Customer Service, Customer Satisfaction, Data Entry, Data Collection, Microsoft Office, PowerPoint, Access, Retail, Inventory Management, Hiring, Clerical Skills, Communication, Community Outreach, Social Media, Public Speaking, Event Planning, Management, Social Networking, Leadership, Microsoft Word
Education
University of Maryland College Park 2008 — 2013
Bachelor of Science (B.S.), Cell Biology and Molecular Genetics
Dell 2013 - Present
Lincoln Journal Star 2011 - 2013
Best Western International 2011 - 2012
FACTS Management Company 2010 - 2011
Nelnet 2007 - 2008
Skills
Communication, Customer Service, Computer Proficiency, Flexibility, Conflict Resolution, Problem Solving, Event Planning, Sensitive Information, Team-oriented, Budgets, Finance, Meet Deadlines, Loan Servicing, Interviews, Multi Tasking, Organization, Supervising, Delegation, Teaching, Training, Research, Mathematics, Phone Etiquette, Payment Card Processing, Sales, Volunteering, Office Equipment, Microsoft Office, Adobe Creative Suite, Databases, Typing, Machine Operation, Drawing, Cooking, Diet Planning, Swim Instruction, Experience Working with..., Cpr Certified
Education
University of Nebraska-Lincoln 2001 — 2007
Bachelor of Arts (BA), Communication, General
Ace Tutors October 2013 - Present
Best Western International August 2013 - December 2013
UC Santa Cruz July 2011 - August 2013
Cogan Family Aquatic Complex May 2009 - September 2009
Safeway February 2008 - May 2009
Skills
LaTeX, Mathematics Education, Mathematics, Statistics, Team Leadership, Bass Guitar, Swimming, CrossFit, Critical Thinking, Microsoft Excel, Student Development, Data Analysis, Numerical Analysis, Academic Tutoring, Applied Mathematics, Mathematical Modeling, Time Management, Teaching, Tutoring
Education
UCSC 2009 — 2013
Bachelor of Arts (BA), Mathematics
NewWave Kitchen Appliances April 2014 - Present
NewWave Kitchen Appliances April 2013 - April 2014
PT Sahabat Dunia October 2012 - September 2013
Best Western International December 2010 - May 2011
Banyan Tree Hotels & Resorts 2011 - 2011
EarthCheck 2011 - 2011
Skills
Corporate Social..., Hospitality, Sustainability, Event Management, Corporate Events, Public Relations, Social Media, Tourism, OnQ, Marketing Communications, Rooms Division, Property Management..., Hotels, Hotel Booking
Education
University of California, Santa Cruz 2006 — 2010
Bachelor of Arts (B.A.), Environmental Studies / Economics
J. Rockcliff Realtors January 2014 - Present
Best Western International May 2007 - June 2012
UNIVERSITY INN BEST WESTERN May 2007 - June 2012
Education
University of Idaho 2006 — 2012
Bachelor of Arts (B.A.), Graphic Design
UNITED STATES
B.A, Art; graphic design
University of Idaho
Best Western International October 2014 - Present
Best Western International September 2010 - October 2014
Best Western International June 2008 - September 2010
Omaha Steaks December 2002 - June 2008
Skills
Cisco Technologies, Avaya, Troubleshooting, VoIP, Nortel, SIP, Project Management, Workforce Management, Symon, Disaster Recovery, Unified Communications, Call Centers, Network Engineering, Avaya Technologies, Data Center, Telecommunications, Management, Leadership
Education
University of Nebraska at Kearney 1998 — 2002
Bachelor of Science, Telecommunications Management
Algiere Hospitality August 2014 - Present
LEO A DALY November 2013 - July 2014
Best Western International June 2012 - October 2013
Best Western International October 2008 - August 2012
Best Western International October 2004 - October 2008
Best Western International May 1997 - October 2004
Design Effects November 1992 - December 1996
University of Idaho August 1990 - November 1992
Skills
Interior Design, Customer Satisfaction, Drawing, AutoCAD, Custom Furniture, Furniture, Client Presentation, Contract Administration, Product Specification, Bid Specifications, Finish Selections, Development Design, Space planning, Budgets, Hospitality, Art
Education
University of Idaho 1988 — 1990
BFA, Interior Planning & Design- College of Art & Architecture
IGF Oman March 2012 - Present
Maxxim Mobility Inc February 2008 - January 2012
Best Western International March 2003 - January 2008
Skills
Project Management, Product Development, Product Management, Cross-functional Team..., E-commerce, Product Lifecycle..., Competitive Analysis, Project Planning, CRM, Customer Experience, Strategic Planning, Team Leadership, Product Marketing, Marketing Strategy, Budgets
Education
University of Toronto 2009 — 2010
Project Management
Kerala University
Bachelor of Technology (B.Tech.), Business/Commerce, General
Envision Experience May 2015 - August 2015
Best Western International May 2012 - August 2012
Skills
Customer Service, Hotels, C++, JavaScript, Java, AutoCAD, Revit, Customer Satisfaction, Public Speaking, Research, Teaching, Event Planning
Education
University at Albany 2011 — 2015
Bachelor of Applied Science (BASc), Computer Science and Applied Mathematics
Carlson Rezidor Hotel Group August 2015 - Present
iHeartMedia July 2009 - January 2015
OTO Development May 2008 - July 2009
Extended Stay Hotels December 2001 - May 2008
Sunburst Hospitality July 1997 - December 2001
Choice Hotels International October 1995 - July 1997
Best Western International November 1993 - October 1995
Skills
Revenue Analysis, Hotels, Yield Management, Hotel Management, Hospitality Management, Hospitality, Hospitality Industry, Resorts, Front Office, Food & Beverage, Pre-opening, OnQ, Forecasting, Budgets, Catering, Lodging, Tourism, Sales, Customer Service, Sales Management, Revenue Forecasting, Management, Operations Management, Income Statement, P&L, Hiring
Education
University of Central Oklahoma
Stonebridge Companies May 2014 - Present
Balayage Spa and Salon May 2013 - May 2014
Best Western International May 2010 - May 2012
Skills
Hospitality, Customer, Leadership, Management, Customer Service, Training, Team Building, Event Planning, Event Management, Budgets, Strategic Planning, Front Office, Time Management, International Relations
Education
University of Northern Colorado 2011 — 2015
Bachelor's degree, International Relations and Affairs
University of Northern Colorado 2008 — 2015
Bachelor's degree, International Relations and Affairs
Marketing Consultant March 2001 - Present
E.B. Lane Advertising July 2000 - March 2001
Best Western International July 1993 - June 2000
Skills
Social Media Marketing, Advertising, Marketing Strategy, Direct Marketing, Online Advertising, Online Marketing, Brand Development, Creative Direction, Integrated Marketing, Digital Marketing, Marketing Communications, Sales, Digital Strategy, Retail, Fashion, Merchandising, Apparel, Interactive Marketing, Brand Management, Email Marketing, Marketing, Management, Social Media
Education
University of Montana 1980 — 1985
BA, Journalism - Broadcasting
LBI Boyd Wallcovering September 2014 - Present
LBI BOYD Wallcoverings 2014 - 2015
LBI BOYD Wallcoverings 2014 - 2015
A-1 Textiles and Hospitality Products February 2014 - September 2014
Best Western International April 2013 - February 2014
BMO Harris January 2012 - April 2013
Zia Design Resource February 2011 - December 2011
Contract Wallcoverings April 2004 - January 2011
Skills
Digital Graphics, Color Selection, Product Marketing, Microsoft Office, Photoshop, Product Development, Excel, Sales, Customer Service, Interior Architecture, Selling, Budgets, Digital Imaging, Construction, Space planning, Microsoft Excel, Retail, Furnishings, Space Planning, Interior Design, Sales Management, Furniture, New Business Development
Education
University of Massachusetts, Amherst 1970 — 1975
BS, Interior Design
Constellation January 2015 - Present
YMCA September 2004 - April 2015
Constellation November 2013 - January 2015
Reliant Energy August 2012 - November 2013
Victory Meals May 2011 - May 2012
Best Western International April 2010 - April 2011
AAFES January 2009 - August 2009
Skills
Public Speaking, Microsoft Excel, Team Leadership, Customer Service, Microsoft Office, Microsoft Word, Marketing Communications, Project Management, Corporate Communications, Email Marketing, Fundraising, Recruiting, Social Networking, Adobe Creative Suite, Computer Proficiency, EPS, Siebel, SAP, Hyperion Interactive..., Problem Solving, Problem Analysis, Multi Tasking, Sales, Presentations, Delivering Results, Teamwork, Time Management, Direct Sales, Business Analysis, Editing, Event Management, Outlook
Education
University of Houston-Downtown 2015 — 2016
Master of Business Administration (MBA), Organizational Leadership
University of North Texas 2006 — 2010
Bachelor of Business Administration (B.B.A.), Economics
Terpzone August 2010 - August 2014
Great Wall Supermarket May 2011 - August 2011
Best Western International May 2008 - June 2009
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Time Management, Public Speaking, Teamwork, Retail, Sales, Research, Social Media, Team Leadership, Social Networking
Education
University of Maryland College Park 2010 — 2014
Bachelor’s Degree, Criminal Justice/Law Enforcement Administration
Fairmont Scottsdale Princess October 2014 - Present
Best Western International February 2014 - October 2014
Emirates Vacations July 2013 - December 2013
American Express March 2008 - July 2013
International Cruises and Excursions February 2007 - January 2008
The Phoenician Resort April 2005 - February 2007
Loews Ventana Canyon August 2001 - June 2004
Point Hilton Tapatio Cliffs Resort March 1999 - August 2000
Skills
Hospitality, Event Management, Hotels, Customer Service, Marketing, Event Planning, Revenue Analysis, Sales, Tourism, Marketing Communications, Marketing Strategy, Account Management, Social Media Marketing, Meeting Planning, Social Media, Online Advertising, Hospitality Management, Hospitality Industry, Business Travel, Travel Management
Education
University of Arizona 2000 — 2004
Vdara Hotel & Spa May 2014 - Present
MGM Resorts International June 2013 - May 2014
Hyatt Regency June 2012 - August 2012
Mandarin Oriental Hotel Group August 2011 - April 2012
Kaya Sushi April 2011 - August 2011
Best Western International April 2010 - July 2010
Skills
Hospitality, Food & Beverage, Banquets, Convention Services, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Front Office, Resorts, Restaurants, Micros, Trained in Microsoft..., Catering, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Education
University of Nevada-Las Vegas 2008 — 2013
Bachelor of Science in Hotel Administration, Hospitality Administration/Management
KoenigDunne Divorce Law April 2015 - Present
Omaha's Concierge Diva November 2014 - Present
Voila October 2014 - Present
Marriott Hotel March 2013 - August 2014
Marriott Hotel 2013 - August 2014
Hawthorn Suites by Wyndh May 2012 - August 2012
Best Western International May 2009 - July 2010
University of Denver 2007 - 2008
Skills
Microsoft Office, French, Volunteering, Volleyball, Maintainability, Multi-skilled, Patience, Organization, Friendly Personality, Fundraising, Event Planning, Sales Management, Hospitality, Hotels
Education
University of Nebraska at Omaha 2010 — 2012
Bachelor's degree, History
University of Denver 2007 — 2009
History
Brownell-Talbot 1997 — 2007
GED
Best Western International March 2015 - Present
Best Western International May 2008 - March 2015
The Project for Arizona's Future September 2007 - April 2008
Planned Parenthood Arizona 2005 - 2007
Manning Selvage & Lee April 2004 - October 2005
Skills
Marketing, Social Media, Marketing Communications
Education
University of Arizona 1996 — 2000
Bachelor of Arts (B.A.), Communication, General
White Management December 2011 - Present
Best Western International January 2002 - November 2013
Skills
Restaurants, Food & Beverage, Hospitality Industry, Hospitality Management
Education
State University of New York at Albany 2001 — 2005
Bachelor's degree, Education
Computer Systems Institute August 2014 - Present
OneGoal Hospitality Management July 2014 - Present
Hospitality Ventures Management Group May 2012 - July 2014
Carlson Hotels Worldwide May 2008 - May 2012
The Oaks Hotel & Conference Center October 2005 - May 2008
Wyndham Chicago April 2003 - October 2005
Best Western International January 2003 - May 2003
Hilton Worldwide October 1999 - January 2003
Skills
Revenue Analysis, Yield Management, Pre-opening, Hotel Management, Rooms Division, Hospitality Industry, Hospitality Management, Hotels, Resorts, Opening Hotels, Pre-opening experience, Sales Management, Front Office, Restaurants, Food, Menu Development, OnQ, Guest Service Management, Food & Beverage, Training, Property Management..., Lodging, Hospitality, Management, Customer Service
Education
University of Illinois at Chicago
B.A., M.A., Administraton of Criminal Justice & English Literature
Pavilion Grand Hotel January 2014 - Present
Orchard Creek Golf Club March 2008 - Present
Aflac February 2011 - January 2014
Best Western International February 2012 - December 2013
Skills
Front Office, Hotels, Micros, Event Management, Event Planning, Restaurant Management, Telephone Skills, Fine Dining, Sales, Social Media, Menu Development, Microsoft Excel, Meeting Planning, Guest Service Management, Restaurants, Customer Service, PowerPoint, Marketing Strategy, Hospitality, Marketing Communications, Market Planning, Corporate Events, Wedding Planning, Insurance, Cold Calling, Food, Hospitality Management, Media Relations, Parties, Sales Presentations, Hospitality Industry, Coordinating Events, Social Networking, Trade Shows, Social Media Marketing, Leadership, Account Management, Inventory Management, Catering, Bartending, Banquets, Food Service, Public Relations, Wine
Education
State University of New York at Albany 2005 — 2010
Bachelor of Business Administration (B.B.A.), Business/Corporate Communications
SUNY Albany 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business/Corporate Communications
The Tipharah Group Corp - Tipharah Designs & Hospitality November 2011 - Present
Best Western International July 2012 - June 2014
Red Roof Inns September 2007 - October 2010
Marriott International August 2006 - September 2007
Pinnacle Architects November 2004 - August 2006
Sinclair Community College July 2001 - November 2004
Tipharah Designs June 1994 - August 2004
Skills
Renovation, Interior Design, Construction, AutoCAD, Space-planning, Contract Management, Furnishings, Interior Architecture, Sketching, Space planning, Revit, Furniture, Design Research, CAD, Project Management, Architectural Design, Construction Management, FF&E, Space Planning
Education
University of Cincinnati 1994 — 1999
BS, Design - Interior Architecture
Patterson
Patterson
Patterson
Hospitality Educators.com March 2010 - Present
HoganHospitality.com April 2008 - Present
THE HOTEL EXPERTS LLC & HoganHospitality.com April 2008 - Present
Best Western International April 2000 - March 2008
Newbury College 1998 - 2000
Hogan & Associates Hospitality 1988 - 2000
Various Law Offices June 1990 - June 1997
Tennessee Hospitality Association 1981 - 1997
Volunteer State Community College 1989 - 1996
MedCenter Inns of America 1988 - 1996
Skills
Hotels, Public Speaking, Leadership, Training, Hospitality Industry, Hotel Management, Hospitality Management, Food & Beverage, Senior Level Leadership, Expert Witness, Coaching, Strategic Planning, Management, Marketing, Budgets, Hospitality Consulting, Customer Satisfaction, Leadership Development, Sales, Customer Service, Pre-opening, Team Building, Cultural Diversity, Change Management, Restaurants, Key Partnership..., P&L Management, Yield Management, Mentoring, Front Office, Interviews, Restaurant Management, Resorts, Revenue Analysis, Sales Management, Time Management, Event Management, Tourism, Human Resources, Meeting Planning, Passionate about work, Hospitality
Education
Educational Institute of AH&LA 1984 — 2015
CHE, CHA, CMHS, ACI, Hospitality Industry Certifications
University of Massachusetts, Amherst 1969 — 1973
BS, Graduated cum laude, Hotel, Restaurant and Travel Adm
Crown Hotel and Travel Management December 2014 - June 2015
Hotel Managers Group (HMG Hotels) 2012 - 2014
Best Western International 2010 - 2011
Hotel Managers Group (HMG Hotels) 2008 - 2011
Premier Hospitality Management, Inc. 2007 - 2008
Hilton Worldwide 2005 - 2008
Hilton Hotels Worldwide January 2002 - January 2005
Skills
Hotels, Hotel Management, Hospitality Industry, Hospitality, Revenue Analysis, Hospitality Management, Resorts, Yield Management, Front Office, Lodging, Rooms Division, OnQ, Micros, Catering, Restaurants, Property Management..., Opening Hotels, Hotel Booking, Revenue Forecasting, Pre-opening experience, Hotel Administration, Human Resources, Banquets, Customer Satisfaction, Hiring, Guest Service Management, Training, Guest Recovery, Management, Concierge Services, Tourism, Forecasting, Budgets, Opera, Meeting Planning, Recruiting, Reservation, Payroll, Cost Control, P, Delphi, Convention Services, Pre-opening, Rooms Division..., Food & Beverage, Fine Dining, MICROS
Education
Universidad de San Martín de Porres
Bachelor of Laws (LL.B.), Law
University of Phoenix
Bachelor of Business Administration (B.B.A.), Science of Business with a concentration in Management
Best Western International January 2010 - Present
Walmart October 2014 - July 2015
Hilton Garden Inn March 2014 - September 2014
Omni Hotels August 2013 - December 2013
Palestine chamber of commerce November 2009 - May 2010
Skills
Computers, Sales, Training, Customer Service, Management, PowerPoint, Time Management, Hospitality, Event Planning, Public Speaking, Project Management, Microsoft Office, Microsoft Word, Leadership, Teamwork, Customer Satisfaction, Budgets, Research, Hospitality Industry, Hospitality Management, Event Management, Social Networking, Restaurants, Social Media, Marketing, Inventory Management, Hotels, Food, Hotel Management, Marketing Strategy, Front Office, Tourism, Team Building, Teaching, New Business Development, Photoshop, Business Strategy, Facebook, Program Management, Social Media Marketing, Catering
Education
University of Houston 2010 — 2013
Bachelor's degree, Hotel, Motel, and Restaurant Management
Veriforce, LLC February 2015 - Present
Cruise Planners / American Express Travel October 2014 - Present
Best Western International August 2013 - October 2014
Rogers CVB & Chamber of Commerce 2013 - 2013
Vanity Clothing March 2010 - September 2010
Colton's Steak House March 2008 - May 2009
Skills
Hospitality, Hospitality Industry, Hospitality Management, Hotels, Restaurants, Hotel Management, Rooms Division, Front Office, Property Management..., Hiring, Inventory Management, POS, Time Management, Employee Training, Profit, Leisure, Hotel Booking, Tourism, Yield Management, Revenue Analysis, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Microsoft Excel, Event Planning, Teamwork, Public Speaking, Social Media, Leadership, Food, Resorts, Food & Beverage
Education
University of Arkansas at Fayetteville 2009 — 2013
Bachelor of Science (B.S.), Hospitality- Hotel and Restaurant management
Translation Office January 2013 - June 2015
Translation Office March 2011 - March 2012
Best Western International March 2008 - January 2011
Translation Office April 2009 - September 2009
Skills
Translation, Interpreting, Project Management, English, French, Modern Standard Arabic, Teamwork, Legal Translation, Financial Translation, Technical Translation, Proofreading, Terminology, Localization, Editing, Legal Writing, Customer Support, SDL Trados, Wordfast, Windows, Social Media, Booking Systems, Linux, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Research, XML, HTML5, Foreign Languages, Language Services, Legal Documents, Linguistics, Multilingual, Customer Service, Microsoft Project, Microsoft Visio, PHP, MySQL, CSS, Time Management
Education
Université Sorbonne Nouvelle (Paris III) 2007 — 2010
Master's degree, Language Interpretation and Translation
University of Batna 2003 — 2007
Bachelor's degree, Language Interpretation and Translation
Best Western International March 2015 - Present
City of Phoenix January 2014 - Present
City of Phoenix June 2013 - January 2014
City of Phoenix November 2011 - June 2013
City of Phoenix February 2009 - November 2011
City of Phoenix May 2006 - February 2009
City of Goodyear May 2005 - May 2006
B&D Consulting June 2001 - February 2005
Skills
Community Outreach, Policy, Local Government, Legislative Relations, Zoning, Community Development, Public Administration, Grassroots Organizing, Legislation, Workforce Development, Community Engagement, Nonprofits, Program Development, Politics, Grant Writing, Speech Writing, Policy Analysis, Public Speaking, Political Campaigns, Public Relations, Government, Fundraising, Land Use, Land Use Planning, Grants, Media Relations, Coalitions, Strategic Communications, Volunteer Management, Community Organizing, Program Evaluation, International Relations, Crisis Communications, Grassroots
Education
University of Arizona 1997 — 2001
Bachelor of Science (B.S.), Political Science and Government
get it there! 2015 - Present
The Lasik Vision Institute™ December 2014 - Present
Lenscrafters September 2010 - December 2014
DENTSPLY North America December 2008 - September 2010
Enterprise Rent-A-Car January 2000 - November 2008
Best Western International January 1997 - December 1999
Skills
Talent Management, Coaching, Key Account Management, Performance Analysis, Performance Improvement, Sales Operations, Delivering Results, Talent Development, Public Speaking, Customer Retention, Training & Development, Cross-functional Team..., Change Leadership, New Business Development, Business Analysis, Business Management, Cost Management, Compensation Planning, Economic Development, Salesforce.com, Business Logic, Asset Management, Asset Protection, Social Media Marketing, Executive Management, Management Consulting, Consultative Selling, Recruiting, Management, Account Management, Strategic Planning, Forecasting, Employee Training, Leadership, Profit, Cold Calling, Customer Service, Operations Management, Retail
Education
University of Arizona 1992 — 1997
BS, Business/Economics, 3.5
Nogales High School
Best Western International October 2014 - Present
Holiday Inn Express and Suites (west energy corridor) October 2012 - September 2014
Holiday Inn Express and suites (galleria mall) January 2011 - September 2012
Skills
Micros, Rooms Division, Hotels, Opera, Revenue Analysis, Property Management..., Front Office, Sales, Budgets, Customer Service, MICROS, Marketing Communications, Resorts, Team Building, Tourism, Yield Management, Hospitality, Hotel Management, Management, Leadership, Customer Satisfaction, Sales Management, Marketing
Education
University of Mumbai 1994 — 1999
Bachelor of Commerce (B.Com.), Accounting, First Grade
Marriott Hotels May 2015 - Present
Best Western International November 2013 - September 2014
Amway October 2013 - March 2014
Delta Oil and Gas Logistics May 2013 - September 2013
Super 8 January 2011 - August 2013
Skills
AutoCAD, Microsoft Office, Microsoft Excel, Matlab, Project Management, Sales, Financial Accounting, Customer Service, Social Media, Leadership
Education
University of Houston 2013 — 2015
Bachelor's of Science in Petroleum Engineering, Petroleum Engineering
Gulf Shores High School 2008 — 2011
Advanced Honors Diploma, Engineering, 4.3 GPA
UC Santa Cruz December 2014 - Present
Scotts Valley High School January 2014 - May 2014
Best Western International 2011 - 2014
Calthentic Clothing July 2010 - May 2013
Skills
Social Media, Time Management, Customer Service, Team Leadership, Teamwork, Microsoft Word, Windows, Microsoft Office, Microsoft Excel, PowerPoint, English, Research, Public Speaking, iOS, Event Planning, Mac OS X, Communication, Writing, OS X, Java, Python, Android, Google Analytics, Google Docs, Apple Numbers
Education
University of California, Santa Cruz 2012 — 2016
Pursuing Bachelor of Science (B.S.), Cognitive Science, 3.60 GPA
Scotts Valley High School 2008 — 2012
Kitchell Corporation January 2011 - Present
Petite Paws Animal Rescue: Helping Tiny Tails Find Happy Endings August 2010 - Present
McCarthy Building Companies, Inc. 2002 - 2010
Greater Phoenix Economic Council (GPEC) May 1995 - June 2001
Equity Residential (formerly Evans Withycombe Inc.) January 1991 - May 1995
Best Western International June 1986 - August 1990
Skills
Freelance Writing, Animal Rescue, Fashion Consultant, Event Planning, Networking, Exchange Connectivity, Listening to customers, Therapeutic Listening, Marketing Communications, Restaurant Reviews, Personal Shopping, Film Criticism, Book Clubs, Travel Planning, Beauty, Shoes, Reading, Pets, Creative Services, Hiking, Dolls, Collecting, Mystery, Leadership, Strategic Planning, Construction Management, Construction, Rescue, New Business Development, Management, Submittals, Pre-construction, Design-Build, Marketing, Subcontracting, Facilities Management, Beauty Industry, Project Planning, Business Development
Education
IBM Professional Sellings Skills - Levels 1, 2 & 3
UCLA
English Language and Literature, General
Best Western International January 2015 - Present
Best Western International July 2012 - January 2015
Powers Mansion June 2011 - July 2012
Best Western International May 2010 - June 2011
Initiative G/GreenerGen June 2009 - June 2011
Cincinnati Childrens Hospital Medical Center July 2007 - May 2009
Huff Realty May 2004 - May 2009
Skills
Customer Service, Office Management, Marketing, Event Planning, Office Administration, Microsoft Office, Project Management, Social Media, Research, Internal Audit, Organization, Hospitality Management, Social Media Marketing, Strategy, Social Networking, Microsoft Word, Customer Satisfaction, Sales, Management, Team Building
Education
University of Cincinnati
North College Hill
Brus Room Sports Bar September 2014 - Present
Brus Room Sports Bar October 2013 - September 2014
It's All About Food LLC March 2011 - September 2013
LXR Luxury Resorts and Hotels January 2009 - March 2011
Best Western International December 2007 - December 2008
Skills
Banquets, OnQ, Customer Service, Hospitality Management, Hospitality Industry, Hospitality, Hotels, Food & Beverage, Micros, Delphi, Restaurants, Restaurant Management, Organization, Dependable Team Player, Banquet Operations, Employee Relations, Catering, Food Service Operations, Food Safety, Food Cost Management, Food Cost Analysis, Resorts, Food Quality, Cost Control, Menu Costing, Tourism, Customer Satisfaction, Customer Insight, Operations Management, Inventory Management, Inventory Control
Education
University of Florida 2005 — 2008
B.S., Food and Resource Economics
Best Western International Sales ManagerRamada Inn Mandarin1992 - 1999
Ramada Inn Mandarin 1992 - 1999
Skills
Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Tourism, Sales, Resorts, Sales Management, Trade Shows, Revenue Analysis, Pre-opening, Hospitality, Business Travel, Customer Service, Front Office, Event Management, Yield Management, Leisure
Education
University of North Florida - College of Business Administration 1996 — 1998
BA, Marketing
CSL Plasma March 2015 - Present
Best Western International February 2015 - Present
University of South Florida January 2014 - April 2014
Seal Swim School March 2013 - August 2013
Alpha Omicron Pi, Gamma Theta Chapter February 2013 - August 2013
Florida Department of Health May 2013 - July 2013
Alpha Omicron Pi, Gamma Theta Chapter February 2012 - February 2013
City of Eden Prairie June 2007 - August 2012
Alpha Omicron Pi, Gamma Theta Chapter February 2011 - February 2012
Skills
Leadership, Microsoft Office, Teaching, Community Outreach, Research, Customer Service, Social Networking, Microsoft Excel
Education
University of South Florida 2010 — 2014
Bachelor's degree, Public Health; Spanish
Universidad de Sevilla 2013 — 2013
Blue Cross Blue Shield of Arizona December 2013 - Present
Spellbinders Paper Arts April 2011 - November 2013
Six Degrees Ltd. July 2010 - March 2011
Best Western International April 2008 - July 2010
Six Degrees Ltd. April 2004 - March 2008
CiTieS Advertising and Marketing April 1997 - July 2003
Skills
Marketing Communications, Advertising, Strategy, Marketing Strategy, Management, Strategic Planning, Brand Development, Budgets, Email Marketing, Digital Marketing, Social Media, New Business Development, Project Management, Business Development, Internal Communications, Leadership, Social Media Marketing
Education
Rochurst University Continuing Education Center, USA 2006 — 2006
Certificate in Management & Leadership Skills for Supervisors & Managers
University of East Anglia 1991 — 1993
Master's degree, Social Work
University of Exeter 1987 — 1991
Bachelor of Arts (BA), Modern Languages
MQ Creative Lab June 2015 - August 2015
Kentucky Eagle, Inc. January 2015 - May 2015
University of Kentucky Federal Credit Union July 2013 - February 2015
Foot Locker August 2011 - June 2013
Best Western International August 2009 - July 2011
Skills
Leadership, Teamwork, Finance, Accounting, Management, Time Management, Banking, Fiscally Responsible, Business Acumen, Dependable Team Player, Public Speaking, Financial Accounting, Sales Operations, Sales, Customer Service, Microsoft Office, Internal Audit, External Audit, Hospitality Management
Education
ESEI International Business School 2015 — 2015
International Business
University of Kentucky 2011 — 2015
Current Student, Accounting, Management and Finance, Senior
Massage Envy Spa June 2012 - Present
Mill Avenue District (Downtown Tempe Community 2010 - 2012
AdWorkshop 2009 - 2009
Saranac Lake Youth Center 2008 - 2009
Best Western International 2005 - 2008
RIESTER 2002 - 2004
Integer QSR - Karsh & Hagan 2002 - 2003
Skills
Social Media Marketing, Email Marketing, Event Management, Public Relations, Advertising, Marketing Communications, Digital Marketing, Marketing Strategy, Event Planning, Marketing, Social Media, Online Advertising, Creative Direction, Relationship Marketing
Education
University of Arizona 1989 — 1993
BA, Journalism, History, Media Arts
University of Arizona
Bachelor's degree, Media Arts
Torak Inc. & AgileTestingFramework.com January 2008 - Present
Best Western International June 2015 - Present
American Express August 2012 - Present
Concord Servicing Corporation June 2014 - May 2015
SkyTouch Technology August 2013 - December 2014
CSAA Insurance Group November 2013 - August 2014
Charles Schwab March 2013 - January 2014
LifeLock July 2013 - December 2013
Phoenix Children's Hospital April 2013 - September 2013
Mayo Clinic March 2013 - September 2013
Skills
Scrum, Kanban, XP, SDLC, Agile Testing, Certified Project..., Agile Methodologies, Project Management, Test Driven Development, Workshop Facilitation, Application Lifecycle..., Team Leadership, SOA, Program Management, E-commerce, Project Portfolio..., Training, PMP, Leadership, Agile Project Management, CRM, PMO, Cross-functional Team..., Project Planning, Coaching, Software Development, Web Development, Stakeholder Management, Strategy, Enterprise Software, Software Project..., Continuous Integration, Entrepreneurship, Software Quality..., Release Management, Business Process, Business Intelligence, IT Strategy, Data Warehousing, Business Analysis, Vendor Management, Public Speaking, TFS, Market Analysis
Education
Université du Québec à Montréal 1991 — 1995
Bachelor, Management Information Systems (BBA-MIS)
College Marie de France 1989 — 1991
Economics and Social Science, Economics
Red Hawk Fire&Security July 2015 - Present
Pyro-Comm Systems, Inc. August 2013 - July 2015
Best Western International July 2012 - March 2013
BevMo! September 2011 - April 2012
UC College Prep Online February 2011 - September 2011
St. Sava Mission Summer Camp July 2006 - July 2011
UC Santa Cruz October 2008 - February 2011
AskOurTechs May 2009 - December 2009
UC Santa Cruz September 2008 - October 2008
Skills
Technical Support, XP, Computer Repair, Computer Hardware, Music Production, Windows XP, Time Management, Software Installation, Windows Server, Access, Networking, Windows 7, Windows 8, Windows Vista, Mac OS X, Computer Hardware..., Low Voltage, OS X, Microsoft Word, Leadership, Public Speaking, Management, PowerPoint, Testing, Customer Service
Education
California State University-East Bay 2012 — 2014
Bachelor's Degree, History
University of California, Santa Cruz 2007 — 2011
Computer Science
California High School 2003 — 2007
High School Diploma, Computer Science
Best Western International June 2015 - Present
Crucible Fitness April 2014 - November 2014
Fitness 2000 January 2013 - July 2013
U.S. Army January 2008 - January 2012
U.S. Army July 2005 - January 2008
Skills
Coaching, Inspection, Maintenance, Adaptability, Administering, Assembling, Arranging, Appraising, Analyzer, Advising People, Production Budgeting, Calculations, Cataloging, Checks, Cleaning, collecting, compiling, confronting, constructing, coordinating, corresponding, counseling, creating, cutting, deciding, delegating, Directing, Accounting, Microsoft Excel, Entrepreneurship, Finance, Hospitality, Hotels, Process Improvement, Inventory Management, Integration, Continuous Improvement, Business Intelligence, Business Process..., Leadership, Team Leadership, Leadership Development, Microsoft Office, Management, Marketing, Marketing Strategy, Sales Management, Sales Operations, PowerPoint, Public Speaking
Education
Tarrant County College 2013 — 2015
Associate of Arts (A.A.), General Studies, 3.5
University of Maryland University College 2011 — 2011
none, General Studies
Aledo High School 2001 — 2005
High School Diploma, High School/Secondary Diplomas and Certificates
Blue Cross Blue Shield of Arizona December 2013 - Present
PF Chang's China Bistro May 2013 - December 2013
Triwest Healthcare Alliance December 2004 - May 2013
Best Western International January 1998 - December 2004
Adroit Systems 1992 - 1995
SAIC 1989 - 1992
USAF September 1981 - July 1989
Skills
Active Directory, SCCM, Windows Server, Disaster Recovery, Windows, SharePoint, Data Center, Microsoft Exchange, VMware, Virtualization, Software Documentation, Microsoft Technologies, System Administration, Troubleshooting, Security, DHCP, CommVault, IIS, Integration, Computer Security, Technical Support, IT Management, Information Security, DIACAP, Scripting, Backup Solutions, Mentoring, Security Audits, Project Management, Windows 7, DNS, Server Architecture, System Deployment, Visio, VMware Infrastructure, VMware ESX, Storage Area Networks, Network Security, IT Operations, Cisco Technologies, HP, SAN
Education
State University of New York at Albany 1991 — 1995
Bachelor of Science (BS), Sociology
Best Western International December 2012 - Present
Piedmont Hotels Group January 2011 - September 2012
Wyndham Garden Atlanta Airport December 2009 - January 2011
Hyatt Place Atlanta Airport July 2001 - December 2009
Hawthorn Suites Hotel April 1998 - July 2001
Holiday Inn Buckhead May 1995 - April 1998
Skills
Food & Beverage, Hospitality Industry, Hotel Management, Hospitality, Hotels, Hospitality Management, Customer Satisfaction, Asset Managment, Community Outreach, Revenue Analysis, Yield Management, Pre-opening, Resorts, Front Office, Budgets
Education
University of Massachusetts 1989 — 1993
Bachelor of Science, Hotel, Restaurant, Travel Administration
University of Massachusetts, Amherst 1989 — 1993
Springfield Gardens
Best Western International October 2011 - April 2014
BEST WESTERN PLUS at Historic Concord July 1998 - April 2014
Skills
Hotels, Revenue Analysis, Hospitality Industry, Team Building, Hospitality, Sales, Hotel Management, Public Relations, Retail, Budgets, Management, Hospitality Management, Contract Negotiation, Yield Management, Tourism, Forecasting, Public Speaking, Leadership, Trade Shows, Restaurants, Training, Marketing, Rooms Division, Strategic Planning, Event Management, Pre-opening, Opening Hotels, Restaurant Management, Catering, Banquets, Resorts, Front Office, Food & Beverage, Event Planning, Guest Service Management, OnQ, Hotel Booking, Property Management..., Lodging, Micros, Revenue Forecasting, Menu Development, Certified Hotel..., Pre-opening experience, Meeting Planning, Rooms Division..., F&B Management, Hotel Administration, Guest Recovery, F&B Operations
Education
University at Albany, SUNY 1974 — 1978
American Express Business Travel January 2011 - September 2012
Best Western International June 2009 - March 2011
CDMdata Inc., a Kelley Blue Book Company July 2007 - November 2008
Skills
Customer Service, Customer Relations, Word
Education
University of Hawaii at Manoa 1991 — 1994
Liberal Arts, Pre-Nursing
Best Western International August 2009 - January 2012
Ernst & Young September 2006 - March 2009
Skills
Accounting, Operations Management, Risk Assessment, Risk Management, Financial Analysis, Financial Accounting, Financial Reporting, Financial Audits, Technical Writing, Creative Writing, Microsoft Excel, Microsoft Word, Customer Service, Customer Satisfaction, Management, Internal Controls, Internal Audit, A/R collections, A/R Management, A/R analysis, Accruals, Monthly Close, Year-end Close, Financial Advisory, Financial Modeling
Education
University of Arizona, Eller College of Management 2000 — 2006
Best Western International September 2008 - Present
Bank of America July 2007 - Present
Pegasus Solutions 2004 - January 2007
Pegasus Solutions April 2002 - September 2003
Pegasus Solutions 2000 - 2002
Pegasus Solutions 1998 - 2000
First Data Corporation 1995 - 1998
Chase Manhattan Bank 1990 - 1995
Education
University of Delaware - Lerner College of Business and Economics 1981 — 1984
Best Western International November 2000 - Present
Choice Hotels International October 1997 - January 2000
Skills
E-commerce, Direct Marketing, Digital Marketing, Online Marketing, Revenue Management, Revenue Analysis, Hotel Management, Social Media, Hotels, Hospitality, Email Marketing, Hospitality Industry, Tourism, SEM, Restaurants, Pre-opening, Yield Management, Marketing Strategy, Lodging, Hospitality Management, Market Planning, Online Travel, Front Office, Online Reputation..., Property Management..., Marketing, Resorts, Sales
Education
University of Nevada-Las Vegas 1990 — 1992
Bachelor of Science (B.S.), Hospitality Administration/Management
Greenstein & Milbauer, LLP May 2014 - Present
Interstate Hotels & Resorts August 2013 - January 2014
Best Western International November 2010 - June 2013
The Pain Relief Center August 2010 - November 2010
Stream Global Services September 2009 - January 2010
InterContinental V Centenario January 2007 - September 2009
Banco Popular Dominicano March 2005 - September 2005
Skills
Hospitality, Inventory Management, Purchasing, Hotels, Revenue Management, Yield Management, Rooms Division, Hospitality Industry, Customer Satisfaction, Revenue Analysis, Front Office, Hospitality Management, Management, Restaurants, Menu Development, Pre-opening, Food & Beverage, Opera, Hotel Management, Catering, Customer Service, Event Management, Microsoft Excel, Microsoft Office, Tourism, Marketing, Event Planning
Education
Instituto Cultural Dominico Americano 2009 — 2009
Diploma, Operations Management and Supervision
Universidad APEC 2002 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Best Western International August 2015 - Present
Best Western International August 2011 - Present
Novahead, Inc January 2001 - January 2009
Skills
Java Enterprise Edition, Java, JSF, Spring, JBoss Application Server, WebSphere Application..., JBoss Seam, REST, WebServices, JSP development, JMS, XML/XSLT, SQL DB2, HTML, CSS Javascript, Oracle PL/SQL..., MySQL, Cloud Development, Unix, DNS, Servers, Disaster Recovery, System Administration, ITIL, SharePoint, Troubleshooting, Microsoft Exchange, Windows, DHCP
Education
University of California, Santa Barbara 1993 — 1997
Bachelor of Arts (BA), Law and Society
Best Western International May 2014 - Present
Loews Hotels August 2013 - April 2014
The Hotel Group 2010 - April 2013
Embassy Suites October 2005 - October 2010
Hampton Inn Hotels & Suites of New Orleans February 1997 - March 2005
Skills
Yield Management, Hotels, Hospitality Industry, Hotel Management, Revenue Analysis, Hospitality Management, Forecasting, Sales, Rooms Division, Resorts, Pre-opening, Front Office, Tourism, Food & Beverage, Hospitality, OnQ, Banquets
Education
University of New Orleans
Applied Biosystems October 2009 - Present
Acquity Group July 2008 - Present
Wachovia, A Wells Fargo Company 2010 - 2011
Wachovia, A Wells Fargo Company 2010 - 2011
Best Western International June 2009 - October 2009
Adobe Systems May 2009 - October 2009
NBC Universal August 2008 - October 2008
University of California August 2007 - March 2008
Seven Studios June 2007 - September 2007
Education
University of California, Irvine 2005 — 2008
B.S., Information and Computer Science
Freeport-McMoRan Oil & Gas January 2015 - Present
Best Western International March 2007 - December 2014
Cold Stone Creamery September 2005 - March 2007
Medicis August 2004 - April 2005
Phoenix Children's Hospital September 2003 - August 2004
Skills
Employee Relations, Human Resources, Deferred Compensation, Applicant Tracking..., Onboarding, Talent Acquisition, Management, Personnel Management, Employment Law, Negotiation, Talent Management, Contract Recruitment, HR Policies, Training, Employee Training, Employee Engagement, Recruitment Advertising, Executive Search, Temporary Staffing, Team Management, Payroll, Sales, Taleo, Workforce Planning, Performance Appraisal, Job Descriptions, Internet Recruiting, Screening, Benefits Negotiation, HRIS, Policy, Employer Branding, Succession Planning, Technical Recruiting, Cold Calling, Leadership Development, College Recruiting, Staffing Services, Recruiting, Performance Management, HR Consulting, Process Scheduler, Contract Negotiation, Job Analysis, FMLA, Call Centers, Organizational..., Benefits Administration, Hiring, Background Checks
Education
University of Arizona
Bachelor of Arts Degree, Communications
West High
West High
Fontbonne Academy May 2013 - Present
Professional Staffing Group February 2012 - June 2013
JPMorgan Chase March 2010 - February 2012
JPMorgan Chase September 2007 - March 2010
Hilton July 2006 - September 2007
Links Idiomas February 2006 - June 2006
Best Western International 2003 - 2005
Skills
Problem Solving, Front Office, Microsoft Office, Management, Accounting, Training, Customer Service, Microsoft Excel, Time Management, Recruiting, Human Resources
Education
University of Colorado at Boulder 2001 — 2007
BA, English Literature, Minor in Linguistics
Fontbonne Academy 1998 — 2001
Patient Inisight June 2015 - Present
Halio Health January 2013 - June 2015
Raytheon / Computer Sciences Corporation January 2009 - August 2012
Best Western International March 2006 - December 2008
Homestore June 2005 - January 2006
Wells Fargo October 2004 - March 2005
Boeing January 2004 - May 2004
Internal Revenue Service June 2003 - January 2004
UPS FREIGHT SERVICES May 2002 - March 2003
WASTE MANAGEMENT, INC October 2001 - May 2002
Skills
Java, SQL, JavaScript, C++, HTML, C#, XML, Microsoft SQL Server, MySQL, Software Development, CSS, .NET, Windows, Oracle, Project Management, Microsoft Office, PeopleSoft, SAP
Education
University of California, Los Angeles
University of Southern California
Bachelor of Arts, Communications
U.S. Bank February 2010 - Present
Town of Silverthorne 2007 - Present
Combined Insurance February 2009 - February 2010
Village at Copper Association, Inc. 2004 - 2007
Best Western International 2003 - 2005
Keystone Resort (Vail Resorts) 1992 - 2000
Skills
Customer Service, Sales Management, Negotiation, Strategic Planning, Recruiting, Team Building, Training, Marketing, Marketing Strategy, Event Management, Budgets, Microsoft Excel, Sales, Process Improvement, Management
Education
University of Maryland College Park 1984 — 1989
BS, Criminal Justice, Psychology
Michael Saunders & Company February 2013 - Present
HEROIC HOSPITALITY October 2007 - October 2009
Best Western International July 2003 - October 2007
Skills
Residential Homes, Marketing Strategy, Management, Real Estate, Sellers, Real Estate Transactions, Investment Properties, First Time Home Buyers, Short Sales, Marketing, Sales, Time Management, Budgets, Customer Service, Sales Management, Relocation, Negotiation, Luxury, Property Management, Condos
Education
University of Minnesota-Twin Cities
Business
Best Western International April 2009 - Present
Hyatt Hotels & Resorts 2003 - 2008
La Quinta Corporation 2001 - 2003
Cendant Corporation 1998 - 2001
Skills
Hospitality Industry, Sales, Program Management, Team Building, Event Planning, Tourism, Sales Management, Yield Management, Revenue Analysis, Event Management, Hospitality, Marketing, Training, Meeting Planning, Hotels, Resorts, Hospitality Management, Negotiation, Hotel Management, Trade Shows, National Accounts, Pre-opening, Business Travel, Contract Negotiation, Food & Beverage, Front Office, Sales Presentations, Customer Service, Travel Management, Account Management
Education
University of Louisiana at Lafayette 1979 — 1983
BA, Public Relations/Advertising Management
Parish Data System a Division of ACS Technologies September 2009 - Present
Fairytale Brownies August 2008 - January 2009
Adino February 2008 - August 2008
Best Western International July 2007 - January 2008
ETelecare Inc February 2007 - June 2007
2Wire May 2003 - January 2007
T-NETIX August 1998 - May 2003
Skills
Computer Hardware, Troubleshooting, Active Directory, Routers, TCP/IP, Computer Architecture, Software Installation, Technical Support, Switches, Cisco Technologies, Linux, Security
Education
University of Alabama at Birmingham 2003 — 2007
Bachelor's, Business
technical 2000 — 2001
bachelor's, IT
Sabre Hospitality Solutions 2012 - Present
Best Western International September 2011 - March 2012
Choice Hotels International 2007 - 2010
Rockwell Automation 2001 - 2003
Honeywell Process Solutions 1997 - 1999
Honeywell, Inc., IAC, Hi Spec Solution 1995 - 1997
PID 1995 - 1995
Greenway Electric, Inc. 1994 - 1995
Online Controls, Inc. 1992 - 1994
Jensen Systems, Inc. 1991 - 1992
Skills
Testing, Allen Bradley, Process Control, Quality Assurance, Test Planning, PLC, DCS, Software Quality..., SCADA, Regression Testing, Integration, Wonderware, User Acceptance Testing, Integration Testing, SDLC, Troubleshooting, Functional Testing, Automation, HMIs, Test Cases, Test Automation, Allen-Bradley
Education
University of Maine at Orono 1981 — 1983
BS, Chemical Engineering
University of Maine at Presque Isle 1978 — 1981
Bachelor of Arts (BA), Mathematics
Heroic Hospitality October 2008 - Present
Best Western International July 2003 - September 2008
Education
University of Minnesota-Twin Cities
Best Western International January 2012 - Present
Bob Berg Design 2009 - 2012
BBG - BBGM February 2008 - June 2009
ART 2006 - 2008
OWP/P 2001 - 2005
Cunningham Group 1999 - 2001
Fluor Daniel/ADP 1996 - 1999
Education
University of Arizona 1978 — 1983
Bachelor of Architecture, Architecture
Best Western International General ManagerCoastal Hotel Group1992 - 1997
Holiday Inn Crowne Plaza Houston West 1985 - 1989
Sheraton at St Johns Place 1981 - 1983
Skills
Hotels, Hospitality, Customer Satisfaction, Hotel Management, Hospitality Industry, Revenue Analysis, Hospitality Management, Front Office, Resorts, Yield Management, Food & Beverage, Pre-opening, Banquets, Property Management..., Rooms Division, Micros, Opening Hotels
Education
University of Houston 1976 — 1979
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
United States Air Force Academy 1974 — 1975
General Studies
Best Western International August 2011 - Present
Residence Inn June 2008 - August 2011
Texas Western Hospitality September 2007 - August 2011
Homewood Suites by Hilton Laredo, TX 2006 - 2008
Interstate Hotels & Resorts 2002 - 2005
Holiday Inn Houston by Reliant Park 1996 - 2002
Holiday Inn Houston by Reliant Park 1996 - 2002
Skills
Certified Hotel..., Opening Hotels, Certified Trainer, Hospitality Management, Hotels, Hotel Management, Revenue Analysis, OnQ, Food & Beverage, Revenue Forecasting, Guest Service Management, Hospitality, Lodging, Hospitality Industry, Yield Management, Front Office, Rooms Division, Pre-opening, Micros, Property Management..., Hotel Booking, Tourism, Guest Recovery, Resorts, Restaurants
Education
University of North Texas
Best Western International January 2015 - Present
J Smylie architects February 2007 - January 2015
Durrant Group Inc February 2007 - April 2012
REALM design, LLC December 2005 - December 2006
Durrant Group Inc January 1998 - November 2005
Quinn Young Architects December 1994 - January 1998
Skills
Architect, Criminal Justice, Public Safety, Education, Construction Documents, ADA compliance, Project Management, AutoCAD, Submittals, Detention, LEED
Education
The University of Calgary
M. Arch, Architecture
The University of Calgary
B.Sc. (Honours), Chemistry
Foothills Sports Medicine and Rehabilitation March 2007 - Present
Best Western International 1999 - 2003
YM&B 1995 - 1999
Education
State University of New York at Albany 1990 — 1992
Master of Business Administration (MBA), Marketing/Sports Marketing
University at Buffalo 1984 — 1989
BFA, Fine Art
University Auditorium June 2012 - July 2013
Best Western International April 2011 - June 2012
Phillips Center for the Perfoming Arts September 2010 - June 2012
Stephen C. O'Connell Cener January 2008 - September 2010
Skills
Research, Customer Service, Event Planning, Microsoft Office, Social Media, Public Speaking, Editing, PowerPoint, Social Networking, Microsoft Word, Data Entry, Community Outreach, Facebook, Blogging
Education
University of South Florida 2012 — 2014
Master of Arts (M.A.), Library and Information Science
University of Florida 2006 — 2010
BS, Advertising and English
SkyMall August 2011 - Present
Best Western International January 2011 - Present
Kaplan University August 2010 - July 2011
Vangent, Inc. January 2010 - December 2010
Shetler Security January 2009 - January 2010
Trident Security Services September 2008 - January 2009
Camelback Hyundai-Kia 2007 - 2008
Avondale Hyundai 2006 - 2006
Peoria Kia 2004 - 2005
SCI: Resthaven Park Cemetery 1995 - 2004
Skills
Sales, Call Centers, Access, Training Leadership, Sales Process, Data Entry, Training, Retail, Inventory Management, Time Management, Interviews, Security, Customer Satisfaction, Customer Service, Customer Retention
Education
University of Minnesota Duluth 1979 — 1984
Bachelor of Arts, Computer Science, Mathematics, German
Best Western International March 2006 - Present
Skills
Hotels, Hospitality Industry, Hospitality, Resorts
Education
University of Cincinnati 1975 — 1980
BS in Design, Interior Design
Best Western International January 2014 - Present
Best Western International August 2012 - Present
FCm Travel Solutions USA April 2012 - August 2012
Orbitz Worldwide October 2007 - June 2011
TraveLeaders March 2007 - October 2007
Hilton Hotels and Resorts Irvine, CA August 2001 - March 2007
Quality Suites Hotel July 2000 - August 2001
Allergan 1998 - 2001
Toshiba 1997 - 1998
Apria Healthcare 1993 - 1997
Skills
Travel Management, Process Improvement, Customer Service, Business Travel, Competitive Analysis, Team Management, B2B, Online Travel, Management, CRM, RFP, Strategic Partnerships, Travel Technology, Marketing Strategy, Sales, Negotiation, Sales Management, Key Account Management, Business Development, Customer Retention, Contract Negotiation, Account Management, Tourism, Salesforce.com, Pricing, Hotels, International Sales, Revenue Analysis
Education
University of California, Irvine
Business and Marketing
OpenPath Products September 2005 - Present
Music and Arts Center April 2005 - September 2005
Best Western International October 2002 - April 2005
Skills
Mobile Devices, Android, Quality Assurance, Mobile Applications, Agile Methodologies, SQL, MySQL, JIRA, Visual and Performing..., Music, Tuba, Creative Writing, Customer Service, Team Management, Employee Training, iOS, Microsoft Office
Education
University of Maryland Baltimore County 1997 — 2002
B.A., Music
Oxon Hill High School 1993 — 1997
HIgh School Diploma
Esurance April 2014 - Present
Pick-n-Pull July 2011 - April 2014
ASTD 2012 - 2014
AEON East Japan Corporation August 2010 - April 2011
FedEx Express April 2007 - July 2010
ABC - Applied Behavior Consultants April 2008 - July 2008
Best Western International May 2001 - August 2005
Skills
Microsoft Office, Excel, Word, E-learning, E-learning Development, Adobe Software, Adobe Creative Suite, Graphic Design, Video Production, Video Editing, Audio Editing, OSHA, Occupational Health, Industrial Safety, Database Administration, System Administration, Network Administration, Administration, Interviewing, Creative Problem Solving, Customer Relations, Customer Service, Technical Writing, Microsoft Word, E-Learning, Process Improvement, Teaching, Employee Training, Interviews, Social Networking, Analysis, Microsoft Excel, Problem Solving, Team Building, Operations Management, Strategic Planning
Education
University of California, Davis 2004 — 2010
Bachelor of Arts (B.A.), Asian-American Studies
Animal Health International, Inc. January 2015 - Present
Swisslog January 2006 - January 2015
Deloitte March 2003 - January 2006
Advanced Energy October 1994 - January 2003
Best Western International 1992 - 1994
Best Western International 1987 - 1994
Skills
SAP R/3, ABAP Objects, ABAP Web Dynpro, SAP web services, SAP Script, BADI's,..., SAP Smart Forms, SAP Multiresource..., .Net, C#, ASP’s,..., SAP Dialog programs,..., SAP .Net connector, SAP..., ERP
Education
University of Nebraska-Lincoln 1982 — 1984
University of Nebraska-Lincoln 1982 — 1984
B.S.
Burger King - Heartland Food LLC April 2013 - Present
McDonald's Corporation October 2012 - February 2013
7-Eleven October 2012 - October 2012
Russell St. Grill September 2008 - March 2012
Ace Hardware April 2011 - September 2011
Best Western International April 2007 - August 2009
Otto's Unique Cabinets and Designs January 2006 - August 2006
Josephine's Restaraunt at the Scappoose Creek Inn September 2005 - April 2006
Skills
Customer Service, Restaurant Management, Restaurants, Microsoft Office, Food Service, Microsoft Word, PowerPoint, Microsoft Excel, Time Management, Cashiering, Food & Beverage, Inventory Management, Cooking, Event Planning, Food, Leadership, Hospitality, Data Entry, Teamwork, Telephone Skills, Inventory Control, Retail, Food Preparation, Cash Register, Food Safety, Sanitation, Training, Food Quality, Phone Etiquette, Culinary Skills, Catering, Inventory, Employee Training, Customer Satisfaction, Banquets, Fine Dining, POS, Cash Handling, ServSafe, Process Scheduler
Education
Academy of Kung fu
Kung fu; Tai Chi Chu'an
The University of Montana
Botany
USAA 2014 - Present
USAA 2012 - 2014
Best Western International 2011 - 2012
American Express 2003 - 2011
IBM 1995 - 2002
Skills
Oracle, Supply Chain Management, Supply Chain..., Project Governance, Organizational Project..., IT Project & Program..., IT Project Lifecycle, IT Project..., Change Management, Stakeholder Management, Communications..., Change Communications, Vendor Management, SDLC, Software Project..., Requirements Analysis, IT Management, MS Project, Project Management, Requirements Gathering, Resource Management, IT Strategy, Program Management, Business Intelligence, PMO, Agile Methodologies, Project Portfolio..., Process Improvement, Business Process, Waterfall, Project Delivery, Team Leadership, Release Management, Software Documentation, Lotus Notes, Business Process..., Visio, SharePoint, Integration, Infrastructure, ITIL, Project Planning, Enterprise Architecture, Business Analysis
Education
University of Phoenix 2003 — 2005
Master of Business Administration (M.B.A.), Information Technology Project Management
University of North Carolina at Greensboro 1991 — 1995
Bachelor of Science (B.S.), Management and Marketing
Ronald McDonald House Charities of Central Florida August 2012 - Present
Pearl White Events January 2014 - Present
The Bridal Society May 2015 - Present
Pho Hoa Restaurant 2003 - Present
Blue Man Group September 2012 - January 2014
Sigma Psi Zeta Sorority, Inc. September 2012 - May 2013
Best Western International November 2010 - April 2011
Skills
Fluent in Vietnamese, Microsoft Office, PowerPoint, Event Planning, Microsoft Excel, Outlook, Microsoft Word, Social Media, Customer Service, Event Management, Research, Facebook, Public Speaking, Social Networking, Adobe Creative Suite, Photography, Public Relations, Leadership, Community Outreach
Education
Randolph High School 2001 — 2005
University of Central Florida – Rosen College of Hospitality Management
Hospitality Administration/Management
VALUE PARTNERS SOLUTIONS January 2012 - Present
VALUE PARTNERS SOLUTIONS January 2011 - Present
CYPRESS POINTE RESORT May 2000 - August 2011
Best Western International February 1996 - February 2000
Education
University of Louisiana at Lafayette
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Louisiana at Lafayette
sunset,la
Best Western International July 1998 - Present
Rappahannock Area Regional Adult Edu 2004 - 2013
King George County Schools 2002 - 2007
Skills
Hospitality, Hotel Management, Hospitality Industry, Hospitality Management, Rooms Division, Property Management..., Micros, Revenue Analysis, Resorts, Hotel Booking
Education
University of Hawaii at Manoa 1973 — 1974
Bachelor of Education (BEd), Elem Ed - Math
Bloomsburg University of Pennsylvania (BSC) 1961 — 1965
Bachelor's degree, Elem Ed
Best Western International February 2013 - Present
Key West Marriott Beachside Hotel February 2009 - December 2012
First Bank of Jacksonville May 2008 - August 2008
Education
University of Florida 2005 — 2007
Tourism and Hospitality
Academy of the Holy Names 1998 — 2005
Diploma
Best Western International February 2012 - May 2012
Al Yacht Marketing May 2010 - September 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, English
Education
UCI 2012 — 2013
Ramada Grand Dakota Hotel October 2014 - Present
Best Western International April 2014 - October 2014
Courtyard by Marriott July 2013 - April 2014
Hotel Truckee Tahoe November 2012 - July 2013
Boise Hotel and Conference Center September 2012 - November 2012
Knott's Berry Farm Hotel August 2009 - April 2012
DoubleTree by Hilton August 2006 - July 2009
United States Marine Corps June 2000 - October 2007
Education
University of California, Irvine
Bachelor of Arts (BA)