Blue Care Network
Address: 20500 Civic Center Dr, Southfield, MI 48076, USA Hours: Closed ⋅ Opens 8:30AM Thursday8:30am–5pmFriday8:30am–5pmSaturdayClosedSundayClosedMonday(Martin Luther King Jr. Day)8:30am–5pmHours might differTuesday8:30am–5pmWednesday8:30am–5pmSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: +1 800-662-6667Website: Place name: : : : : : : Category: Website: http://www.bcbsm.com/ Category: Health insurance agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (27) Add a photoThank you for sharing!Your photo will be posted publicly on Google.Contribute MoreFinishedUpload public photos of Blue Care Network of Michigan (BCN) Posting publicly on the Web Write a review Reviews"Customer service is absolutely atrocious, extremely rude and unhelpful." "Systems set in place to help are dangerously corrupt...Hands down THE WORST!" "This supervisor promised me a return call on Friday which never came." View all Google reviews
Blue Care Network List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Care Network. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Blue Care Network Employees
Ascension Information Services (AIS) January 2014 - October 2014
National Archives II College Park MD August 2012 - July 2013
Preferred Solutions April 2012 - May 2012
George Washington University August 2010 - December 2011
Smithsonian Institution Air & Space Museum May 2011 - August 2011
QuadraMed October 2009 - March 2010
University of Michigan Health System June 2004 - October 2009
Trinity Health September 1998 - June 2004
Blue Care Network February 1997 - September 1998
The Medstat Group February 1995 - February 1997
Skills
EHR, Healthcare, History, Cerner, Museum Collections, Archives, HL7, Research, Project Management, CPOE, Healthcare Consulting, Databases, Training, Clinical Research, Business Analysis, Software Documentation, Healthcare Information..., Documentations, PMP, Integration, Meditech, EMR, Management, Nursing, Informatics, Data Analysis, Documentation, Hospitals, Requirements Analysis, Nonprofits, Patient Safety, Cross-functional Team..., Analysis, Information Technology, Museums, Go Live Support, Clinical Systems..., Clinical Doc, Physician Relations, Usability Testing, Unit Testing, ICD-9-CM, Reporting & Analysis, Siemens syngo..., Heartlab information..., GE DMS, GE Cardiolab, Paceart/Optima
Education
The George Washington University 2010 — 2011
University of Michigan 1986 — 1990
Masters of Public Health
Eastern Michigan University 1982 — 1983
BBA
Mercy School of Nursing of Detroit 1978 — 1980
RN
Detroit Holy Redeemer HS 1969 — 1973
Diploma
Affinity Private Care May 2013 - August 2014
Blue Care Network June 2008 - August 2008
Big Lots 2005 - 2007
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Research, Windows, Outlook, Photoshop, Symon Design Studio, Adobe Photoshop, Content Editing, layout design, Written Communication, Newsletters, companionship &..., Storytelling, poetry performance, Caregiving, Creative Writing, Interviews
Education
Trinity Lutheran Seminary 2014 — 2018
Eastern Michigan University 2007 — 2010
Bachelor of Science, Written Communications with concentration in professional writing
Oakland Community College
Earned General Education Courses
Evolution1 June 2015 - Present
Truven Health Analytics January 2007 - May 2015
M-Care January 2006 - January 2007
Blue Care Network December 2003 - December 2005
Option Care January 2003 - December 2003
Blue Care Network August 1999 - January 2003
Skills
Healthcare Information..., Managed Care, Healthcare, Healthcare Management, Healthcare Consulting, HIPAA, Informatics, EHR, Medicaid, Medicare, Revenue Cycle, Healthcare Industry, EMR, Data Analysis, Process Improvement, Quality Improvement, Health Insurance, Change Management, Cross-functional Team..., Insurance, Strategic Planning, Software Documentation, Employee Benefits, Business Analysis, Leadership
Education
University of Michigan 1997 — 1999
MHSA, Health Services Administration
Ithaca College 1993 — 1997
B.S., Administration of Healthcare Services
Regency Hospital Company May 2015 - Present
East Mississippi State Hosp January 2015 - March 2015
South Central Regional Medical Center June 2014 - February 2015
Forrest General Hospital August 2011 - June 2014
Ingham Regional Medical Center August 2002 - June 2011
Tendercare South June 1996 - November 2002
Pinkerton Consulting & Investigations August 1998 - November 2000
Blue Care Network October 1994 - November 1996
Skills
Medical Terminology, Healthcare, Hospitals, Direct Patient Care, Epic Systems, Medical/Surgical, Vital Signs, Phlebotomy, Cerner, Acute Care, Critical Care, Elder Care, Nursing, BLS, Data Entry, Pediatrics, HIPAA, Cpr Certified, Inpatient, Customer Service, Patient Safety, Medical Records, Medication..., Post-partum, Unit Secretary, Kiosk, Discharges, Basic First Aide, Mental Health, Geriatric Nursing, MANDT, Infant hearing tests, infant lab draws, CPR Certified, EMR
Education
Lansing Community College 1995 — 1998
Certifcation, Corrections
Haslett High School 1987 — 1990
Diploma
Amerigroup November 2013 - March 2014
Health Net Federal Services October 2011 - October 2013
Blue Care Network November 1999 - October 2011
Michigan Department of Community Health September 1993 - November 1999
Ingham County Health Department September 1992 - March 1993
Washtenaw County Human Services June 1992 - August 1992
C S Mott Childrens Hospital October 1991 - April 1992
Wayne State University November 1978 - August 1990
Skills
PostgreSQL, SPSS, Microsoft Office 2003, Access, Healthcare, Healthcare Information..., Healthcare Management, Microsoft Excel, Policy Analysis, Program Management, Policy, Small Group Instruction, Public Health, Public Speaking, Grant Writing, Adult Education, Health Program Planning, Compliance, Managed Care, Health, Writing, Health Policy, Medicaid, Quality Assurance, Medicare, Quality Improvement, Hospitals, Microsoft Office
Education
University of Michigan 1990 — 1992
MPH
Michigan State University 1971 — 1975
BS
Wendetroit Management January 2014 - Present
Gila River Casinos April 2009 - December 2012
MotorCity Casino Hotel January 2003 - June 2008
News America Marketing / News Corp January 2000 - December 2001
Blue Cross Blue Shield of Arizona May 1999 - October 2000
Blue Care Network January 1996 - March 1999
Skills
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft Publisher, Adobe Acrobat, Visio, PowerPoint, Outlook, Customer Service, Team Building, Training, Management, VIP, Marketing, Human Resources
Education
Davenport University 1992 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Davenport University 1992 — 2002
Associate's degree, Small Business Administration/Management
The Dow Chemical Company August 2015 - Present
The Dow Chemical Company September 2014 - Present
The Dow Chemical Company October 2011 - September 2014
The Dow Chemical Company October 2011 - September 2014
The Dow Chemical Company April 2011 - October 2011
The Dow Chemical Company September 2009 - April 2011
Spartan Internet Consulting September 2008 - August 2009
General Motors May 2008 - August 2008
General Motors June 2007 - August 2007
Blue Care Network May 2006 - August 2006
Skills
E-commerce, CRM, Strategy, Leadership, Management, Digital Marketing, Business Intelligence, Business Analysis, Process Improvement, Analytics, Analysis, Change Management, Information Technology, Project Management, Marketing, Email Marketing, IT Service Management, Demand Generation, Service Management, Information Systems
Education
Michigan State University 2007 — 2009
AA, Information Technology Management
Michigan State University 2005 — 2009
BA, Marketing
Michigan State University 2005 — 2009
BS, Retailing
ATT July 2000 - Present
Blue Care Network April 1997 - March 1999
Education
Madonna University - Graduate Studies 2010 — 2012
Masters of Business Administration - Leadership Studies
Oakland University 1981 — 1986
Business Administration
University of Michigan - Information & Technology Services January 2015 - Present
McLaren Homecare Group September 2009 - March 2015
Blue Care Network August 2008 - May 2009
Weblogs, Inc. June 2008 - January 2009
Skills
Marketing Communications, Creative Writing, Graphic Design, Social Media, Brand Development, Web Development, Media Relations, Adobe Creative Suite, Content Management, Product Marketing, Microsoft Office, Online Marketing, Digital Media, Editing, Copy Editing, Editorial, Direct Mail
Education
Grand Valley State University 2002 — 2007
Bachelor of Arts
Mariah Manuel January 2013 - Present
5LINX Enterprises Inc. January 2011 - Present
Mariah Manuel Foundation October 2010 - Present
Blue Cross Blue Shield of MI May 2010 - Present
Blue Care Network May 2010 - December 2013
TCF Bank June 2008 - May 2010
Skills
Event Planning, PowerPoint, Non-profits, Customer Service, Microsoft Office, Microsoft Excel, Research, Public Speaking, Budgets, Time Management, Social Media, Nonprofits, Organizational..., Performance Management, Leadership Development, Outstanding..., Change Management, Diversity, Project Management, Strategic Planning, Continuous Improvement, Fundraising, Coaching, Team Building, Social Networking, Leadership, Training, Marketing, Social Media Marketing, Public Relations, Team Leadership, Event Management, Marketing Communications
Education
Eastern Michigan University 2005 — 2010
Bachelor of Science (B.S.), Public Relations and Minor in Communications
Blue Care Network June 2014 - Present
American Heart Association February 2011 - February 2015
Children's Hospital of Michigan May 2007 - June 2014
Examiner.com July 2010 - January 2014
Skills
PALS, BLS Instructor, Hospitals, Pediatrics, Healthcare, Nursing, Patient Education, Health Education, EMR, Patient Advocacy, Wellness, Acute Care, Medical Terminology, Health Promotion, Inpatient, Patient Safety, Case Management, Wound Care, HIPAA, EHR, Telemetry, Cardiology, Pediatric Nursing, BLS, Clinical Research, Cpr Certified
Education
Oakland University 2012 — 2014
Bachelor's degree, RN to BSN
Macomb Community College 2004 — 2007
Associate's degree, Registered Nursing/Registered Nurse
Blue Care Network September 2014 - Present
Skills
Healthcare Management, Healthcare, Medical Terminology, Event Planning, HIPAA, EMR, Healthcare Information..., Hospitals, Medical Billing, Medical Records
Education
Davenport University 2010 — 2014
Bachelor of Science (BS), Medical Case Management
Davenport University September 1997 - June 1998
Hearthside Resources April 1976 - January 1998
MedCare Systems January 1994 - November 1997
Retired nurse administrator January 1976 - January 1997
Blue Care Network April 1987 - January 1994
Visiting Nurses Association February 1978 - April 1987
Kent county Health Dept. and The Visiting Nurses Asso. (Combined Agency) December 1975 - February 1978
Skills
Home Care, Management, Healthcare, Customer Service, Microsoft Office, Public Speaking, Medicare, Nursing, Clinical Research, Healthcare Information..., HIPAA, Utilization Management, Microsoft Excel, Imac, PowerPoint, Microsoft Publisher
Education
Western Michigan University 1988 — 1990
Master's in Public Administration, Health Care Management, 3.5
Nazareth College, Kalamazoo, MI 1979 — 1981
BSN, Nursing
Grand Rapids Community College 1973 — 1975
Associate's degree, Nursing/Registered Nurse
Little Caesars April 2013 - Present
Beeline April 2012 - April 2013
Blue Care Network August 2011 - April 2012
Thomson Reuters January 2008 - August 2011
City of Troy December 2006 - September 2007
Ford Motor Company September 2000 - November 2005
Skills
Databases, Access, Servers, Management, Security, Process Improvement, Information Security, System Administration, Requirements Analysis, Software Documentation, SDLC, Software Development, Integration, Disaster Recovery, Troubleshooting
Education
Walsh College of Accountancy and Business Administration
Master's Degree, Information Technology/Information Assurance
Davenport University 1990 — 1995
BBA-CIS
General Motors September 2014 - Present
University of Michigan September 2008 - August 2014
Blue Care Network of Michgan June 2006 - September 2008
Blue Care Network of Michigan June 2004 - June 2006
Blue Care Network October 2003 - June 2004
Blue Care Network of Michigan June 2002 - October 2003
HVPA May 1996 - August 1998
Skills
Key Performance..., Human Resources, Project Management, Six Sigma, Research, Data Analysis, Program Development, Community Outreach, Clinical Research, Leadership, Analysis, Public Speaking, Program Evaluation, Customer Service, Change Management, Strategic Planning, Health Plan Operations, Employment Law, Organizational..., Publication Development, Benefits Administration, Employee Benefits, Employee Handbooks, Health Education, Oversight, Employee Recognition, Writing, Claims Management, Presentations, Editing, Performance Management, PeopleSoft, Flexible Spending..., Dental Insurance, RFP, Executive Reporting, Healthcare Management, Health Insurance, Healthcare Industry, Health Care Systems, Network Contracting, Provider Relations, Provider Network..., Provider Networks, Open Enrollment, Professional..., Grant Writing, Employee Training, Microsoft Office
Education
Eastern Michigan University 2010 — 2013
Master's degree, Human Resource Management and Organizational Development
Eastern Michigan University 1990 — 1994
Bachelor's degree, Health/Health Care Administration/Management
Michigan Makeup Academy May 2013 - Present
Flare Enterprises June 2012 - September 2012
Accent Group October 2011 - June 2012
Michigan State University Library Government Documents/Data Cataloging August 2008 - May 2011
Blue Care Network June 2008 - August 2008
MSU Service Learning at Riddle Elementary September 2007 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Windows, Teaching, Public Speaking, Team Leadership, Multi-Cultural Team..., Training, Interviews
Education
Michigan Make-Up Academy 2013 — 2014
Michigan State University 2006 — 2011
Bachelor of Arts (B.A.), English Language and Literature/Letters
Southfield Lathrup High School 2003 — 2006
High School Diploma
Blue Care Network March 2012 - Present
Destination Rewards 2010 - 2011
Dana Holding Corporation 2010 - 2010
AGC Americas 2009 - 2010
DENSO 2008 - 2009
UGN 2008 - 2008
Noble Metal Processing 2008 - 2008
Trico Products 2000 - 2007
Mark IV Automotive 1999 - 2000
Lear Corporation 1994 - 1999
Skills
EDI, Business Analysis, Future 3, EDI mapping, EDIFACT, AS2, Data Mapping, Requirements Gathering, User Stories, System Enhancements, Training Documentation, Training Presentations, Trusted Link, VDA, ANSI X.12, Documentation, Business Process, Inventory Management, Troubleshooting, Visio, ERP, Integration, Process Improvement, Analysis, MS Project, Manufacturing, Problem Solving, Testing, Application Development, Team Leadership, Customer Relations, Systems Analysis, Project Implementation, Excel, Programming, Microsoft Office, Quality Assurance, Software Project..., Data Analysis, Word, XML, ODETTE, Internal Audit, Internal Controls, SOX
Education
New Horizons Computer Learning Centers 2009 — 2013
SQL DBA
Trico Products, Brownsville, Texas 2003 — 2008
Audit Certification for ISO/TS 16949:2002,, Internal SOX Auditor
Ferris State University 1984 — 1986
Bachlors Degree, Computer Information Systems
Delta College 1981 — 1984
Associates, Information Technology
Detroit Alumni Chapter/Kappa Alpha Psi Fraternity, Inc. May 2015 - Present
Jonathan Kinloch Show November 2014 - Present
KATS Radio January 2013 - November 2014
BCBSM March 2010 - January 2013
EMU Alumni Association Board of Directors April 2004 - May 2011
Blue Care Network September 1997 - February 2010
Skills
Excellent analytical..., Organizational..., Problem Solving, Exceptional verbal, Oral & Written..., Written & Oral..., Written Correspondence, Self-starter, Understanding of..., Comfortable working..., Meet Deadlines, Analytical Skills, Policy, Human Resources, Leadership, Program Development, Leadership Development, College Recruiting, Conflict Resolution, Recruiting, Community Outreach, Talent Acquisition, Training, Staff Development, HIPAA, Organizational..., Blogging, Public Speaking, Time Management, Program Management, Call Centers, Building Relationships, Critical Thinking, Government, Labor Relations, People Skills, Coaching, System Administration, Applicant Tracking..., Nonprofits, Benefits Administration, Management, New Business Development, FMLA, Strategic Planning, Managed Care, Teamwork, Talent Management, Interviews, Employee Benefits
Education
Cranbrook Horizons Upward Bound 1978 — 1982
Cranbrook Horizons Upward Bound
Eastern Michigan University
Bachelor's degree, Health/Health Care Administration/Management
Bartech Group Talent Solutions October 2011 - Present
BCBSM - Retired September 1981 - July 2011
Blue Cross Blue Shield of Michigan 2007 - 2008
Blue Care Network of Michigan 1992 - 1993
Blue Care Network 1982 - 1992
Skills
Health Insurance, Employee Benefits, Health Savings Accounts, Managed Care, Long-term Care, Disability Insurance, Insurance, Life Insurance, Medicare, Underwriting, Health Care Reform, Teamwork, Benefits Administration, Vendor Management, Healthcare Information..., Claim, Healthcare, HIPAA, Medicare Part D, Process Improvement, Sales, Training, Coaching, Leadership, Account Management, Strategy, HMO, Group Insurance, Brokers, Business Planning, Management, Customer Retention
Education
Spring Arbor University 1998 — 1999
BA, Organizational Behavior and Management
Davenport University 1994 — 1997
General Business
Northwestern Michigan College 1972 — 1974
Science/Medical
Frankfort High School
Blue Care Network May 2013 - Present
European Country Homes June 2012 - May 2013
DTE Energy August 2011 - June 2012
European Country Homes January 2003 - August 2011
The Critical Thought May 2006 - July 2011
Self-Employed January 1993 - December 2002
Ingleside Psychiatric Hospital February 1986 - December 1992
Skills
Technical Writing, Copywriting, Creative Writing, Text Editing, Copy Editing, Web Editing, Desktop Publishing, Computer Proficiency, Software Installation, Office Management, Content Creation, Audio Editing, Critical Thinking, Content Strategy, Corporate Communications, Interviews, Proofreading, Newsletters
Education
Kaplan University 2008 — 2010
Bachelor of Science, Communications, 4.0
Mission College 1986 — 1988
Associate in Arts, Counseling, 4.0
Optum Health May 2015 - Present
UnitedHealth Group August 2013 - Present
Blue Care Network August 2012 - August 2013
HealthPort via Children’s Hospital April 2012 - June 2012
Health Port April 2011 - June 2012
First Recovery Group December 2009 - April 2012
Skills
Release of Information, ICD-9, CPT, Medical Records, Legal Records, Data Entry, HIPAA, FileSurf, Filing, Medical Coding, Fax, Medical Terminology, Clinical Research, Health Insurance, Insurance, Cerner, Scanners, SharePoint, EHR, File Management, Medicare, HCPCS, Claim, Healthcare Industry, Medicaid, Healthcare, Office Management, Hospitals, Medical Billing, Team Building
Education
Hazy Institute
Nursing assistant certificate
Madonna University 2006 — 2008
Marygrove College
Unit clerk certificate
Oakland Community College
Associates Degree, Liberal Arts
Medilodge of Milford October 2012 - Present
Blue Care Network December 2007 - February 2010
Centerline Piping, Inc. July 1988 - July 2004
Education
Madonna University - Graduate Studies 2008 — 2009
MBA, Nursing Home Administration
Walsh College 2006 — 2008
MBA, Management
Walsh College 2005 — 2006
BBA, Bachelors in Business Administration
Oakland Community College 2004 — 2005
ABA, Associates of Business Administration
Trinity Health October 2010 - September 2013
Blue Care Network September 2007 - May 2009
Blue Cross Blue Shield of Michigan May 2001 - August 2007
DaimlerChrysler May 1992 - March 2001
Skills
Process Improvement, Visio, Healthcare Information..., Project Management, Healthcare, Software Documentation, Business Process..., Program Management, Business Analysis, PMP, SDLC, EHR, Vendor Management, Requirements Analysis, PMO, Software Project..., Requirements Gathering, EMR, HIPAA, Software Implementation, Systems Analysis, Project Portfolio..., Management, Integration
Education
Walsh College 2010 — 2010
Certificate, Project Management
University of Phoenix 2003 — 2004
MBA, Management
Ferris State University 1982 — 1984
BS, Computer Information Systems
Lynda's Craft Works June 2011 - Present
Blue Care Network August 2010 - June 2011
Blue Care Network January 2009 - June 2010
Blue Care Network February 2007 - January 2009
The Bartech Group August 2005 - February 2007
BCN August 2005 - February 2007
London Life Insurance Company June 1998 - April 2005
London Life October 1988 - April 2005
London Life Insurance Company 1994 - 1995
London Life Insurance Company 1991 - 1994
Skills
PeopleSoft, Coaching, Training, Customer Service
Education
Fanshawe College
Associate
Westervelt College 1987 — 1988
yes, Secretarial Studies
Western University 1985 — 1987
Social Sciences
H.B.Beal Technical 1979 — 1981
Special Art Diploma, Fine Arts
Westminster Secondary School 1974 — 1979
Grade 13 Honours, Academic
LeVasseur & DeFrank, PC September 2008 - January 2010
University of Michigan Hospital September 2006 - February 2008
University Health Service September 2004 - September 2006
Blue Care Network July 2001 - May 2003
Oakwood Hospital and Medical Center May 1997 - October 2000
Skills
Microsoft Office, Customer Service, Technical Writing, Filing, Typing, Invoicing, QuickBooks, Research, Legal Documents, Medical Terminology, Microsoft Publisher, Administration
Education
Oakland Community College 2013 — 2015
Currently enrolled part-time student working towards degree, Administrative Support Technology, 3.8 gpa
Henry Ford Community College 1994 — 1996
Certificate in Medical Transcription, 3.7 gpa
Blue Cross Blue Shield of Michigan July 2014 - Present
Blue Cross Blue Shield of Michigan February 2014 - July 2014
Fedex Smartpost January 2014 - July 2014
Blue Care Network April 2014 - June 2014
Fedex June 2013 - January 2014
FedEx November 2011 - June 2013
FedEx Ground June 2010 - November 2011
FedEx Ground November 2009 - June 2010
FedEx Ground November 2006 - November 2009
FedEx Ground May 2005 - November 2006
Skills
UNDERSTAND CUSTOMER..., TRACK AND MEASURE STAFF..., Communication, Employee Training, Management, Microsoft Office, Leadership, Business Strategy, Strategic Planning, Coaching, Operations Management, Team Building, Training, Team Leadership, Logistics, Recruiting, Freight, Supply Chain Management, Leadership Development, Microsoft Excel, Event Management, Microsoft Word, PowerPoint, Supply Chain
Education
Univeristy of Phoenix Online 2013 — 2016
Bachelor of Science (BS), Business Management
International Academy of Design and Technology-Troy 2005 — 2008
Fashion Design, Fashion/Apparel Design
Michigan Department of Veteran Affairs Agengy October 2013 - Present
Michigan Department of Community Health May 2013 - October 2013
Blue Care Network January 1997 - August 2011
Blue Care Network 1999 - 2011
Manpower Professional September 1992 - June 1999
Law Offices of Philip Dwyer April 1993 - June 1993
Skills
Organizational..., Meeting Scheduling, Member Relations, Constant Contact, statewide support for..., Purchase Management, Department..., Management, Nursing, Healthcare, Medical Terminology, Data Entry, File Management, Administration, 10 Key, Program Management, Telephone Skills, Spreadsheets, Medical Records, Purchasing, Public Speaking, Fax, HIPAA, Office Management, Case Management, Office Administration, Administrative..., Invoicing, Case Managment
Education
Davenport University 1991 — 1993
Associate's degree, Administration/Legal
The Weather Channel April 2015 - Present
Think Jam August 2014 - April 2015
The Weather Channel February 2014 - August 2014
The Weather Channel May 2013 - February 2014
The Walt Disney Company June 2012 - May 2013
Edge Partnerships November 2011 - May 2012
Michigan State University September 2011 - April 2012
Capstone Companies November 2010 - May 2011
RepNation September 2009 - December 2009
Blue Care Network June 2009 - August 2009
Skills
Social Media, Facebook, Public Relations, Marketing Communications, Digital Marketing, Event Planning, Event Management, Public Speaking, Special Events, Media Relations, Advertising, Digital Media, Brand Communication, Social Media Monitoring, Publicity, Google Analytics, InDesign, Social Media Measurement, Integrated Marketing, Account Management, Media Planning, Media Buying, Media & Entertainment, Hootsuite, TweetDeck, Facebook Insights, Photoshop, Curalate, Editing, Internal Communications
Education
Michigan State University 2008 — 2012
Bachelor of Arts, Communication & Public Relations
Clarenceville High School 2004 — 2008
High School Diploma
Blue Cross Blue Shield of Michigan August 2015 - Present
Blue Cross and Blue Shield of Michigan April 2014 - July 2015
Blue Cross and Blue Shield of Michigan 2005 - 2014
Blue Cross and Blue Shield of Michigan 2004 - 2005
Blue Care Network 2003 - 2004
Blue Cross Blue Shield of Michigan 2002 - 2003
STATE OF FLORIDA – DEPARTMENT OF CHILDREN & FAMILIES 2000 - 2002
Skills
SDLC, Requirements Gathering, Health Insurance, Insurance, Business Analysis, Visio, Business Requirements, Requirements Analysis, Process Improvement, User Acceptance Testing, Medicare, Business Process..., Business Process..., Business Process, Healthcare Information..., Project Management, Testing, Quality Assurance, HIPAA, Systems Analysis, Program Management, Analysis, Cross-functional Team..., Vendor Management, Software Project..., Software Documentation, Integration, Project Portfolio..., PMO, Business Intelligence, IT Strategy
Education
Walsh College of Accountancy and Business Administration 2012 — 2015
Master of Business Administration (M.B.A.), Business Information Technology
University of Delhi 1992 — 1995
Bachelor of Commerce, Business Administration and Management, General
Walsh College of Accountancy and Business Administration
Bachelor of Business Administration (BBA), Business Administration and Management, General
Ally Financial Inc. May 2015 - Present
Compuware May 2012 - Present
Blue Care Network May 2014 - April 2015
Blue Cross Blue Shield of Michigan September 2012 - April 2014
DiscoverReady December 2010 - April 2012
R*Works December 2009 - December 2010
Deloitte August 2008 - February 2010
ACN September 1999 - August 2008
General Moto 1989 - 1999
Skills
Visio, User Acceptance Testing, SharePoint, Software Quality..., Waterfall, Quality Center, Software Documentation, Process Improvement, Microsoft SQL Server, Telecommunications, Project Management, VBScript, Leadership, Testing, Business Process, Requirements Analysis, Business Analysis, Test Planning, SQL, Software Development, Vendor Management, Systems Analysis, Quality Assurance, Scrum, PMO, Requirements Gathering, Test Cases, SDLC, Software Project..., XML, Databases, System Testing, Agile Methodologies, Test Automation, ITIL, PMP, Integration, JIRA, Oracle, HP Quality Center
Education
Lawrence Technological University
Macomb Community College
Stevenson High School
Boeing September 2014 - Present
Boeing January 2014 - September 2014
Boeing March 2003 - January 2014
Group Health Plan - Coventry Healthcare 1997 - 2003
Blue Care Network 1986 - 1997
Skills
Financial Analysis, Budgets, Forecasting, Account Reconciliation, Analysis, Financial Reporting, Leadership, Program Management, Finance, Project Management, Cross-functional Team..., Process Improvement, Business Planning, Management, Microsoft Office, Strategic Planning, Training, Software Documentation, Variance Analysis, Access, Project Planning, Data Analysis, PeopleSoft, Business Analysis, Earned Value Management, Change Management, Accounts Payable, Government Contracting, Contract Management, Accounting, Microsoft Word, SAP
Education
Lindenwood University 2004 — 2005
MBA, Business and Accounting
Western Michigan University - Haworth College of Business 1988 — 2004
BA, Accounting, Business
Sparrow Health System September 2007 - Present
Sparrow Health System September 2007 - September 2008
Walgreens Pharmacy December 2005 - August 2007
Blue Care Network June 2006 - December 2006
American Red Cross May 2004 - December 2005
Michigan State Univesity October 1999 - May 2004
Ingham Intermediate School District 2001 - 2002
Michigan State University October 1997 - October 1999
Skills
Medication Therapy..., Pharmacists, Patient Safety, Clinical Research, Healthcare, Hospitals, Healthcare Management, Inpatient, Public Speaking, Healthcare Information..., Oncology, Pharmacy, Pharmacy Automation, Epic Systems, Patient Education
Education
Ferris State University 2004 — 2007
Pharm.D., Pharmacy
Michigan State University 1997 — 2004
B.S., Biochemistry
Michigan State University 1997 — 2002
B.A., Chemistry
Whitehall Senior High 1992 — 1996
High School diploma
Blue Cross Blue Shield of Michigan April 2015 - Present
Miracle League of Michigan May 2010 - Present
Blue Cross Blue Shield of Michigan February 2014 - April 2015
Blue Care Network August 2012 - January 2014
Federal-Mogul February 2011 - August 2012
Blue Cross Blue Shield of Michigan June 2010 - January 2011
Thomson Reuters December 2009 - January 2011
Delta Dental Plan of Michigan May 2009 - December 2009
Strategic Planning Concepts May 2008 - April 2009
Michigan State University August 2008 - January 2009
Skills
Financial Analysis, Analysis, Microsoft Excel, Financial Reporting, Finance, Fantasy Football, VBA, Microsoft Office, Due Diligence, Mergers & Acquisitions, Investment Banking, Hyperion Reports, SAP Portal, Citrix, Cash Flow Forecasting, Microsoft Word, Data Analysis, Process Improvement, Access, Accounting
Education
Walsh College of Accountancy and Business Administration 2013 — 2018
Master of Business Administration (MBA) / Masters of Science in Finance (MSF)
Michigan State University 2005 — 2009
Bachelors, Finance
Auto-Owners Insurance December 2013 - Present
Blue Care Network May 2012 - November 2013
Skills
Analytical Reasoning, Actuarial Exams, Actuarial Science, Underwriting, Probability, Statistics, Microsoft Excel, Microsoft Office, Microsoft Word, Data Analysis, Financial Analysis, Financial Modeling
Education
Michigan State University 2008 — 2012
Bachelor's degree, Mathematics
Hyatt Hotels Corporation May 2011 - Present
KPMG October 2009 - May 2011
Craft Accounting Service January 2008 - September 2009
Blue Care Network June 2006 - August 2006
Blue Care Network June 2005 - August 2005
Skills
Auditing, Internal Audit, IT Audit, Audit, Accounting, SOx Compliance, IT General Controls, Operational Control, Privacy Law, Sarbanes-Oxley, Financial Accounting, Microsoft Excel, Microsoft Office, Privacy, Internal Controls, Information Technology, Organization Skills
Education
Michigan State University - The Eli Broad College of Business 2008 — 2009
Master of Science, Accounting
Michigan State University 2002 — 2007
Bachelor of Science, Accounting
Great Pilates Now LLC November 2014 - Present
GreatPilatesNow.com June 2012 - Present
self employeed Instructor 2012 - Present
Pilates and Wellness/Weight Loss July 2011 - Present
Various Pilates Courses January 2009 - October 2012
Ultimate Lifespan November 2011 - December 2011
Ford Motor Company January 2011 - April 2011
DTE Energy September 2010 - March 2011
Blue Care Network September 2010 - February 2011
Skills
Wellness, Fitness, Personal Training, Pilates, Teaching, Nutrition, Coaching, Public Speaking, Program Development, Presenter, Leadership Development, Fundraising, Training, Event Planning, Social Networking, Video Production, Nonprofits, Spokesperson, Time Management, Adolescents, Entrepreneurship, Pilates Expert, Wellness Coach, Team Building, Community Outreach, Social Media, Editing, Strategic Planning, Workshop Facilitation, Leadership, Motivational Speaking, Social Media Marketing, Small Business, Marketing Communications, Program Management, Marketing, Blogging, Public Relations, Newsletters, Organizational..., Research, Staff Development, Event Management, Volunteer Management, Grant Writing
Education
Franciscan University of Steubenville 1981 — 1985
BA, Sociology
Franciscan University of Steubenville 1981 — 1985
Bachelor of Arts Sociology, Sociology and Psycology
Blue Cross Blue Shield of Michigan November 2012 - Present
Maingate Inc. August 2012 - Present
Mt. Pleasant Baptist Church January 2010 - Present
Detroit Public Schools August 2011 - November 2012
David's Bridal December 2011 - August 2012
Blue Care Network June 2011 - August 2011
Kentucky State University 2007 - 2011
City of Detroit, Recreation Department June 2008 - August 2010
DTE Energy February 2007 - August 2007
Ford Motor Company in collaboration with Cass Tech High School January 2007 - June 2007
Skills
Customer Service, PowerPoint, Word, Microsoft Office, Excel, Public Speaking, Data Entry, Administration, Event Planning, Writing, Accounting, Outlook, Higher Education, Marketing Communications, Teamwork, Time Management, Creative Writing, Microsoft Word, Microsoft Excel, Training, Recruiting, Coaching, Teaching
Education
Kentucky State University 2007 — 2011
Bachelor of Arts, Business Administration, specialization in Accounting
Cass Technical High School 2003 — 2007
High School Diploma, Business Marketing Curriculum
Michigan Actors Studio 2012 — 2012
Acting
Dr. Thompson's Office 2011 - Present
Blue Care Network November 1994 - September 2009
Education
Lansing Community College 2009 — 2010
Associates Degree, Dental Hygiene
DRM 2009 — 2009
CNA, Health Field
IT Independent Consultant April 2012 - Present
Jawood July 2011 - April 2012
Blue Care Network 2005 - October 2010
Blue Cross Blue Shield of Michigan 1992 - May 2005
Ajilon 1976 - 1992
Skills
SDLC, Healthcare Information..., Visio, Process Improvement, Requirements Analysis, EDI, Mainframe, Managed Care, Vendor Management, Contract Negotiation, Contract Management, Health Insurance, Program Management, Systems Analysis, Business Analysis, Testing, Requirements Gathering, Business Intelligence, IT Strategy, IT Management, Business Process..., Analysis, Integration, Data Analysis, Business Process, Project Planning, SQL, Business Requirements, Team Leadership, COBOL, Databases, Disaster Recovery, User Acceptance Testing, Project Management, Software Development, Change Management, Project Portfolio..., Resource Management, Healthcare, DB2, Quality Assurance
Education
Eastern Michigan University 1970 — 1974
Bachelor of Business Administration (B.B.A.), Information Technology
City Rescue Mission of Lansing April 2013 - Present
All-of-us Express Children's Theatre September 2012 - September 2013
Ingham County December 2010 - January 2013
All-of-us Express Children's Theatre September 2011 - September 2012
Career Quest Learning Centers, Inc. June 2010 - August 2010
Ingham Regional Medical Center November 2006 - August 2008
Sparrow October 2004 - August 2006
Holt Public Schools 2002 - 2005
Blue Care Network January 1997 - January 2000
Delhi Township June 1988 - February 1997
Skills
Microsoft Excel, First Aid, Medicaid, Public Health, Community Outreach, Non-profits, ICD-9, Medicine, Outlook, Medical Coding, Appointment Scheduling, Medical Billing, Program Management, Nonprofits, Fundraising
Education
2009-2010Medical AssistantCareer Quest Learning Centers 2009 — 2010
Certification, Medical/Clinical Assistant
Lansing Community College 1988 — 1990
Certificate, Emergency Medical Services
Sparrow Physicians Health Network March 2013 - Present
Medical Advantage Group April 2010 - March 2013
Delta Dental November 2009 - April 2010
Blue Care Network October 2005 - November 2009
Grand Ledge Public Schools 2001 - 2005
Broward County Public Schools January 1992 - June 2001
Skills
Outlook, SharePoint, Quickbooks, NextGen, Excel, Word, PowerPoint, Research, Process Improvement, QuickBooks, Microsoft Excel, Microsoft Word, Budgets, Access, Data Analysis, Management, Analysis, Healthcare, Program Management, Project Management, Microsoft Office, Human Resources, Managed Care, Databases, Leadership, Software Documentation, Training, Hospitals, Troubleshooting, Visio, Performance Improvement, Team Building, Healthcare Information...
Education
Lansing Community College 2007 — 2010
AS, Business Administration, Summa Cum Laude Graduate
Waverly High School 1975 — 1978
HealthPlus of Michigan January 2015 - Present
Zotec/Medical Management Professionals (MMP) February 2010 - January 2015
Blue Care Network August 2009 - February 2010
Durr Systems, Inc. April 2007 - February 2009
McLaren Flint July 2005 - April 2007
Durr Systems, Inc. May 2002 - May 2004
Dynisys Information Services LLC. July 2001 - December 2001
Spud Software, Inc, May 2000 - April 2001
Dynamic, Inc. June 1999 - May 2000
Skills
Microsoft SQL Server, Integration, Databases, Software Development, Testing, Access, Visual Basic, JavaScript, Visual Studio, Visio, VB.NET, T-SQL, ASP.NET, IIS, Windows, MySQL, Software Engineering, Web Applications, Automation, Apache, Robotics, Team Building, VBA, PVCS, Project Management, Operating Systems, PLC, Programming, Software Documentation, Database Systems, Manufacturing, VMware, Automotive, Microsoft Office
Education
Lake Superior State University 1996 — 1999
BS, Computer and Mathematical Sciences
Mott Community College 1994 — 1996
AS, Electronics Technologies
Blue Care Network October 2007 - Present
Accident Fund Insurance Company of America February 2000 - October 2007
accidentfund 2000 - 2007
Education
Lansing Community College
Blue Care Network July 2014 - July 2015
Gibbs Sports Amphibians December 2013 - July 2014
Reliance One, Inc. June 2013 - November 2013
vRide February 2013 - April 2013
Quicken Loans January 2011 - January 2013
Accountemps December 2010 - January 2011
Kelly Services 2010 - 2011
Ally Financial Inc. June 2010 - December 2010
Getrag Transmissions Corp November 2007 - March 2010
Faurecia Automotive Seating August 2005 - November 2007
Skills
Accounts Payable, Accounting, Financial Analysis, Account Reconciliation, Variance Analysis, SAP, Auditing, Cash Flow, Finance, Access, Budgets, Invoicing, Fixed Assets, Analysis, GAAP, Financial Statements, Journal Entries, Accruals, Microsoft Excel, General Ledger, Bank Reconciliation, Payroll, Microsoft Word, Depreciation, Expenses, Vlookup, Financial Accounting, Fixed Asset Management, Financial Reporting
Education
Ferris State University 1988 — 1993
B.S., Finance
Lapeer West 1984 — 1988
Diploma, Business/Commerce, General
Aetna March 2015 - Present
GEICO September 2012 - March 2015
Blue Care Network January 2012 - July 2012
Skills
Access, Actuarial Science, Data Analysis, Financial Analysis, Health Insurance, Insurance, Microsoft Excel, Microsoft Office, Microsoft Word, Risk Management, SAS, Statistics, VBA, Analysis
Education
Indiana University-Purdue University at Indianapolis 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Mathematics
EY 2015 - Present
EY June 2015 - August 2015
Blue Care Network May 2014 - August 2014
Accounting Student Leadership Programs May 2014 - June 2014
Tanglewood Golf Club June 2013 - August 2013
BRAVO BRIO Restaurant Group March 2012 - August 2013
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Time Management, Teamwork, Accounting, Microsoft Office, Access, Financial Analysis, Leadership, Data Analysis, Financial Reporting, Auditing, Customer Service, Critical Thinking
Education
Michigan State University 2012 — 2016
Bachelor of Arts (BA), Accounting, Overall GPA: 3.89 Accounting GPA: 3.88
Novi High School 2008 — 2012
High School, 4.0
University Bank May 2014 - Present
University Bank September 2013 - May 2014
Chili's 2011 - April 2014
Eastern Michigan University October 2008 - December 2012
Blue Care Network May 2010 - September 2010
Skills
Compensation..., 401k Administration, General Ledger, Customer Service, Microsoft Office, Sales, Human Resources, Microsoft Word, Customer Satisfaction, Facebook, Payroll, Microsoft Excel, Customer Experience, Web Design, Onboarding, HRIS, HR Policies, HR Software, HIPAA, Open Enrollment, Google Adwords, Google Analytics, Employee Relations, New Hire Orientations, Unemployment Claims
Education
Eastern Michigan University 2008 — 2013
Bachelor of Arts (B.A.), Business Administration and Management, General
Eastern Michigan University 2008 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The Bartech Group January 2015 - Present
The Bartech Group March 2011 - December 2014
RGBSI January 2010 - March 2011
Eastern Michigan University October 2008 - April 2009
Eastern Michigan University August 2003 - October 2008
Blue Care Network 2007 - 2008
Skills
Human Resources, Recruiting, Talent Acquisition, Applicant Tracking..., Technical Recruiting, Sourcing, Employee Relations, Training, College Recruiting, PeopleSoft, Resume Writing, Teamwork, Process Improvement, Interviews, Temporary Placement, Leadership, Management, Deferred Compensation, Screening, Networking, Payroll, People Skills
Education
Eastern Michigan University 2007 — 2009
Master, Human Resources/Organizational Development
Eastern Michigan University 2003 — 2007
Bachelor, Business Management (HR)
Ignite Social Media October 2012 - Present
Washtenaw Community College July 2011 - December 2013
Ignite Social Media September 2011 - October 2012
The Whole Brain Group, LLC January 2011 - August 2011
Ann Arbor Radio November 2009 - December 2010
AnnArbor.com July 2009 - July 2010
TWENTY-NINE 11 STUDIOS October 2008 - September 2009
Ann Arbor Radio 2008 - 2008
Blue Care Network June 2005 - August 2005
Skills
Digital Marketing, Brand Development, Identity Development, Social Media, Online Marketing, Blogging, Community Management, Digital Strategy, Branding & Identity, Online Advertising, SEM, Facebook, SEO, Social Media Marketing, Social Networking, Wordpress, Sales, Marketing, Copywriting, Advertising, New Media, WordPress, Newsletters, Marketing Strategy
Education
Eastern Michigan University 2004 — 2008
Marketing, Marketing, Advertising
Crossroads Eldercare Planning April 2015 - Present
Arcadia Home Care & Staffing October 2014 - April 2015
Blue Care Network April 2013 - October 2014
Learning Care Group 2005 - April 2013
Skills
Healthcare, Customer Service, Healthcare Management, Community Outreach, Elder Care, Marketing, Strategic Planning, Home Care
Education
Grand Valley State University 2004 — 2009
Bachelor of Science (B.S.), Health Professions, Business, Psychology
Toys R Us October 2014 - Present
OraMetrix June 2007 - Present
John B Faust, DDS January 2007 - May 2007
Richard L Ingraham, DDS January 2006 - December 2006
Kristine West & Donald Burkhardt, DDS November 2000 - December 2005
Blue Care Network April 1990 - November 2000
Skills
Medical Devices, Troubleshooting, Technical Support, Process Improvement, Customer Service, Capital Equipment, Healthcare, Salesforce.com, Cross-functional Team..., Team Building, Product Launch, Medical Imaging, Digital Imaging, Sales, Market Development, Team Leadership, Leadership, Six Sigma, Project Management, XP, Product Management, Training, Sales Operations, Sales Force Development, Sales Process, Selling, File Management
Education
JW Sexton High School 1982 — 1985
High School Diploma
Michigan State University 1982 — 1985
College/University Preparatory and Advanced High School Program
Hill Academic & Vocational Center 1983 — 1984
Dental Assisting/Assistant
Priority Health October 2014 - February 2015
Blue Care Network May 2013 - October 2014
Verizon Wireless (Russell Cellular) July 2011 - January 2012
Sprint (Preferred Store) January 2010 - July 2011
Skills
Process Improvement, Strategy, Healthcare Management, Sales Management, Team Leadership, Customer Service, Requirements Analysis, HIPAA, SDLC, Healthcare Information..., Quality Assurance, Medicare, Visio, User Acceptance Testing, Healthcare, Software Documentation, Quality Center, Direct Sales
Education
Grand Valley State University
International Relations and National Security Studies
Blue Care Network February 2013 - Present
Blue Care Network March 2012 - January 2013
Abacus Service Corporation March 2010 - October 2011
Detroit Fashion Pages Magazine March 2009 - January 2011
Voices of Michigan's Children March 2010 - April 2010
Bath City Chiropractic Clinic October 2008 - January 2009
Metro Parent Magazine May 2008 - October 2008
The South End Newspaper August 2007 - May 2008
Michigan Institute of Urology May 2004 - January 2007
Skills
Fact-checking, Adobe Creative Suite, Adobe Acrobat, Photoshop, Microsoft Office, Microsoft Excel, Microsoft PowerPoint, AP Style, Editing, Creative Writing, Feature Writing, Proposal Writing, Microsoft Publishing, Outlook, Detail Orientation, PowerPoint, Blogging, Interviews, Marketing, Proofreading
Education
Oakland University 2015 — 2019
Master of Public Administration (M.P.A.)
Wayne State University 2007 — 2009
Bachelor of Arts, Journalism
Macomb Community College 2005 — 2006
Transfer, General
Dorsey Business School 2003 — 2004
Certificate, Medical Assistant
Blue Care Network February 2014 - Present
Retail Capital LLC March 2012 - February 2013
TD Auto Finance January 2012 - February 2012
TD Auto Finance LLC May 2011 - January 2012
Skills
Credit Analysis, Underwriting, Accounts Receivable, Management, Microsoft Excel, QuickBooks, Quicken, Training, Employee Training, Writing, PowerPoint, Adobe Acrobat, CVM
Education
Walsh College of Accountancy and Business Administration 2004 — 2006
Bachelor's degree, Accounting and Finance
Henry Ford Community College 2001 — 2004
Undeclared
Magellan Health April 2015 - Present
4D Pharmacy Benefit Management August 2014 - April 2015
Midland Internal Medicine October 2008 - July 2014
Blue Care Network May 2007 - September 2008
Blue Cross Blue Shield of Michigan April 2006 - May 2007
Blue Cross Blue Shield of Michigan February 2005 - April 2006
Blue Cross Blue Shield of Michigan September 2003 - February 2005
Blue Cross Blue Shield of Michigan January 2002 - September 2003
Hanger Prosthetics and Orthotics March 1999 - September 2001
Detroit Oxygen D.O.M.E. Infusion April 1994 - January 2001
Skills
Medical Office..., Team Building, Staffing, Pharmacy Benefits, Pharmaceutical Products, Durable Medical..., Provider Auditing, Prosthetics and..., Home Infusion Pharmacy, Hospital Pharmacy, Health Insurance, Healthcare Management, Payroll Processing, Scheduling, Meaningful Use, PRP Measures, Healthcare, Process Improvement, HIPAA, Managed Care, Customer Service, Medicaid, Medicine, Pharmacy, Hospitals, EHR, Office Management, Process Scheduler, Payroll
Education
Detroit College of Business (now Davenport)
Bachelor Degree, Business Management
Macomb Community College
Associates, General education/Business
Zimmer Thomson January 2014 - May 2015
Zimmer July 2013 - November 2013
Marquette University August 2011 - May 2013
Kohl's Department Stores May 2012 - August 2012
American Apparel August 2010 - April 2012
MKTG INC July 2010 - February 2011
Marywood Nursing Care Center May 2009 - August 2009
Blue Care Network June 2007 - August 2008
Skills
Microsoft Office, Sales, Photoshop, Outlook, Mac/PC proficient, Apple iWork, Adobe Photoshop, Final Cut Pro 10, Microsoft Outlook, Social Media and..., X-ray, Orthopedics, Medical Devices, Marketing, Social Networking, Strategy
Education
Marquette University 2011 — 2013
M.A., Advertising and Public Relations, 4.0
Saint Mary's College 2006 — 2010
BS, Biology, Chemistry, 3.6
Ladywood High School 2002 — 2006
Blue Care Network November 2011 - March 2012
Wayne County Michigan June 2002 - May 2010
Wayne County Michigan August 1995 - June 2002
Wayne County Michigan November 1985 - August 1995
Wayne State University August 1983 - November 1985
Skills
Customer Service, Outlook, Billing, Organizational..., Business Management, Community Outreach, Organizing, Business Planning, Executive Management, Excel, Event Planning, Word, PowerPoint, Payroll, Accounts Payable, Government, Government Relations, Government Affairs, Administration, Office Administration, General Administration, Microsoft Office, Office Management, Executives, Record Keeping, Records Management, Customer Relations, Database Administration, System Administration
Education
Davenport University-Eastern Region 1999 — 2003
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Southwestern High School 1979 — 1983
Inovalon November 2014 - Present
Inovalon July 2011 - November 2014
ACCIDENT FUND INSURANCE CO OF AMERICA December 2007 - November 2010
CAP LAB July 2005 - November 2010
ACCIDENT FUND INSURANCE CO OF AMERICA May 2007 - December 2007
WORKHEALTH August 2006 - May 2007
Blue Care Network June 2006 - July 2006
Sparrow Health System March 2004 - March 2005
Sparrow Health System April 2000 - March 2004
Jackson National Life 1989 - 1995
Skills
Data Entry, Microsoft Word, Insurance, Medical Billing, Hospitals, Medical Coding, Telephone Skills, Filing, Time Management, Software Documentation, Health Insurance, Invoicing, Lotus Notes, Access, Medical Records, Customer Service, Process Improvement, Team Building, Microsoft Excel, Leadership, Management, HIPAA, Healthcare, Microsoft Office, Outlook, Medicare, Healthcare Information..., Administrative..., PowerPoint
Education
Baker College Online 2014 — 2018
Bachelor's degree, Health Administration Management
Lansing Community College 2006 — 2010
Associates, Administrative Office Technology
Plex Systems, Inc. October 2013 - Present
Cengage Learning May 2012 - October 2013
Cengage Learning May 2011 - May 2012
Corinthian Colleges, Inc. January 2010 - May 2011
Blue Care Network October 2008 - January 2009
Borders July 2007 - October 2008
Skills
Social Media, Marketing Strategy, Marketing Communications, Team Leadership, Email Marketing, Marketing Automation, Integrated Marketing, Eloqua, Digital Marketing, Entrepreneurship, Lead Generation, Demand Generation, Revenue Performance...
Education
Eastern Michigan University 2011 — 2013
Master of Science (M.S.), Integrated Marketing Communications
Michigan State University 1995 — 1999
Bachelor of Arts (B.A.), Business Administration and Management, General
current time July 2012 - Present
Blue Care Network May 2009 - November 2010
Bank of America March 2008 - July 2008
ABN AMRO Mortgage Group September 2004 - February 2008
ABN AMRO Mortgage April 2000 - September 2004
First Chicago NBD August 1996 - April 2000
Skills
Administration, Visio, Business Analysis, Databases, Access, Six Sigma, Excel, Process Improvement, Process Mapping, Banking, Business Process, Documentation, Data Analysis, Problem Solving, PowerPoint, Word, Analysis, Lotus Notes, Data Warehousing, Business Process Mapping, Software Documentation, Microsoft Excel, Microsoft Word, Financial Analysis, Project Planning, SharePoint, Vendor Management, Applicant Tracking...
Education
Walsh College of Accountancy and Business Administration 1992 — 1996
Bachelor, Business Administration
Macomb Community College 1988 — 1992
Associate, General Studies
Center Line High School 1970 — 1972
Diploma, Business Studies
Mothers and More June 2011 - Present
The Ivy Sandbox March 2009 - April 2013
Mothers and More 2007 - 2010
Blue Care Network 2000 - 2002
Health Alliance Plan 1999 - 2001
Mercy Health Plans 1995 - 1998
Mercy Health Plans 1993 - 1995
Skills
Public Speaking, Account Management, Sales, PowerPoint, New Business Development, EMR, Revenue Cycle, Team Building, Event Planning, Research, Leadership, Business Analysis, Program Management, Fundraising, Nonprofits, Training, Public Relations, Health Insurance, Access, Leadership Development
Education
Michigan State University 1983 — 1988
B.A., Communication/Sales Promotion
x
Bachelor of Arts (B.A.), Communication, General
Blue Shield of California April 2015 - Present
Blue Shield of California January 2013 - April 2015
Blue Shield of California March 2009 - December 2012
Blue Care Network February 2007 - December 2008
MCare May 2002 - January 2007
Skills
Product Management, Agile Methodologies, Logistics, Process Simulation, Business Analysis, SDLC, Requirements Gathering, Vendor Management, Analysis, Business Requirements, Process Improvement, Testing, Product Development, Business Process..., Visio, Scrum, Management, Requirements Analysis, Analytics
Education
Wayne State University 2006 — 2008
Master of Business Administration, Database Management
Michigan State University 1998 — 2002
Bachelor of Arts, Supply Chain Management
Blue Care Network November 2004 - Present
Dentists January 1976 - November 2004
Noble Nostalgia 1998 - 2001
Noble Enterprises 1992 - 2001
Education
Lansing Community College 1977 — 1981
Associates Dental Hygiene, Dental Hygiene
Washtenaw Community College August 2014 - June 2015
The Financial Solutions Network, LLC August 2007 - January 2014
Michigan Ability Partners November 2009 - July 2011
CareSource Management Group February 2009 - July 2009
Blue Care Network April 2008 - October 2008
Eastern Michigan University September 2001 - August 2007
Corporation for a Skilled Workforce 2000 - 2001
Options Center 1995 - 2000
Skills
Training, Organizational..., Leadership Development, Leadership, Employee Engagement, Human Resources, Employee Relations, Management, Performance Management, Change Management, Strategic Planning, Recruiting, Talent Management, Executive Coaching, Healthcare, Team Building, Program Management, Nonprofits, Coaching, Customer Service, Epic Trainer, Budgets, Process Improvement, Policy, Project Management, Public Speaking, Consulting, Onboarding
Education
Eastern Michigan University 1993 — 1996
MSW
University of Michigan - Stephen M. Ross School of Business 1986 — 1989
BBA
Pioneer High School.
Pioneer High School.
Pioneer High School.
Sparrow Health System July 2010 - Present
Sparrow Health System September 2008 - September 2009
Blue Care Network May 2007 - August 2007
Meijer August 2003 - May 2007
Skills
Clinical Research, Patient Education, Patient Safety, Pharmacists, Hospital Pharmacy, Inpatient, Healthcare, Pharmacy, Clinical Pharmacy, Epic Systems, Pediatrics, IV, Hospitals, Diabetes, Pharmacy Practice, CPOE
Education
Ferris State University 2005 — 2008
PharmD, Pharmacy
Michigan State University 2001 — 2004
BCBSM Solutions ArchitectBlue Cross Blue Shield2002 - Present
Blue Cross Blue Shield Michigan 1991 - Present
Blue Cross Blue Shield, MI 1991 - Present
Blue Cross Blue Shield of Michigan 2014 - 2014
Blue Cross Blue Shield of Michigan 2014 - 2014
Blue Care Network 2002 - 2003
Skills
Solution Architecture, Architectures, Integration, Requirements Analysis, Enterprise Architecture, SDLC, SOA, EDI, Architecture, OOAD, Agile Methodologies, System Architecture, IT Strategy, Cognos, Software Development, Ant, Databases, XML, DB2, Application Architecture, HTML, Vendor Management, Business Analysis, JSP, Business Process, Web Services, Java, Visio
Education
Davenport University 2002 — 2007
Bachelor’s Degree, eBusiness, 4.0
Programming and Systems, Inc 1989 — 1990
Technical Certification, 4.0
NSK September 2014 - Present
The Harvard Drug Group March 2013 - August 2014
Terumo Cardiovascular Systems August 2012 - March 2013
Terumo Cardiovascular Systems January 2011 - September 2012
In Transition November 2009 - January 2011
Blue Cross Blue Shield of MI/ Blue Care Network August 2006 - November 2009
Blue Care Network October 2005 - August 2006
Blue Care Network May 2001 - October 2005
Manpower Metro Detroit August 1996 - May 2001
Skills
Talent Acquisition, Employee Relations, Onboarding, Applicant Tracking..., Recruiting, Human Resources, Social Networking, Talent Management, Employee Benefits, College Recruiting, Sourcing, Behavioral Interviewing, Job Evaluation, Continuous Improvement, HR Policies, New Hire Orientations, Training, Internet Recruiting, Payroll, Employee Training, Personnel Management, Temporary Placement, Screening Resumes, Leadership, Labor Relations, Benefits Negotiation, Union, Non-union, Organizational..., Job Descriptions, Deferred Compensation, Benefits Administration, Policy, Screening, FMLA, Temporary Staffing, Conflict Resolution, Job Fairs, HRIS, Management, Process Improvement, Corporate Recruiting, LinkedIn Recruiter, Interviews, Hiring, Technical Recruiting
Education
Spring Arbor University
MA, Organizational Management
Michigan State University
BS, Employment Relations, Psychology
Novi High School
Valeo July 2015 - Present
Parker Hannifin November 2011 - June 2015
ZF TRW October 2007 - November 2011
ZF TRW January 2006 - October 2007
IBM November 2003 - December 2005
IBM July 2001 - November 2003
IBM February 2000 - July 2001
IBM February 1999 - February 2000
IBM May 1998 - August 1998
Blue Care Network June 1996 - May 1997
Skills
Change Management, Leadership Development, Organizational..., Talent Management, Organizational Design, Employee Learning &..., Organizational..., Performance Management, Succession Planning, Employee Relations, Talent Acquisition, Employee Wellness, Compensation, Performance Improvement, Employee Recognition, Restructuring, Employee Engagement, Onboarding, Recruiting, New Hire Orientations, Human Resources, HR Policies, Leadership, Management, Training, Interviews, Process Improvement, Workforce Planning, Personnel Management, Team Building
Education
Michigan State University 1997 — 1998
Masters, Labor Relations & Human Resources
Michigan State University 1987 — 1991
Bachelor of Arts, Employment Relations
Michigan State University College of Engineering June 2010 - Present
Michigan State University College of Agriculture and Natural Resources 1999 - June 2010
Blue Cross Blue Shield of Michigan July 1997 - August 1999
Blue Care Network October 1986 - July 1997
Blue Cross Blue Shield of Delaware July 1985 - October 1986
Capital Advertising, Inc. September 1979 - May 1985
Skills
Creative Strategy, Creative Direction, Copywriting, Public Relations, Social Media, Event Planning, Media Relations, Advertising, Marketing Communications, Copy Editing, Press Releases, Publications, Marketing, Content Development, Facebook, Newsletters, Strategic Communications, Social Networking, Social Media Marketing
Education
Michigan State University 1975 — 1980
B.A., Advertising
Seabreeze Sr. High School 1972 — 1975
N/A, College/University Preparatory and Advanced High School/Secondary Diploma Program
Daytona Beach Community College 1974 — 1974
NA
Truven Health Analytics July 2014 - Present
Boston Scientific September 2012 - July 2014
Boston Scientific September 2010 - September 2012
Boston Scientific January 2008 - September 2010
Boston Scientific July 2005 - January 2008
Eli Lilly and Company November 2003 - July 2005
Merck June 2001 - November 2003
Blue Care Network July 1997 - June 2001
Education
University of Michigan 1992 — 1995
Master's degree in Health Services Management and Policy, Health/Health Care Administration/Management, 3.55
Lawrence Technological University 1981 — 1986
Bachelor of Business Administration (B.B.A.), Small Business Administration/Management, 3.65
Henry Ford Hospital
RN, Registered Nursing/Registered Nurse, 3.7
Michigan Association of Health Underwriters July 2014 - Present
Health Alliance Administrators, Inc. July 2012 - Present
National Association of Health Underwriters July 2013 - June 2015
ISelect- Exchange Distribution Partners March 2013 - January 2015
Michigan Association of Health Underwriters (MAHU) July 2012 - June 2013
Health Care Administrators December 2006 - April 2012
LSG Insurance Partners October 2006 - December 2006
Austin Financial Group LLC May 2004 - October 2006
Action Benefits February 1999 - May 2004
Blue Care Network August 1996 - February 1999
Skills
Health Insurance, Employee Benefits, Insurance, Underwriting, Team Building, Medicare, Customer Service, Healthcare, Disability Insurance, Managed Care, Benefits Administration, Life Insurance
Education
Michigan State University 1986 — 1990
BA, Public Administration
Blue Care Network July 2008 - Present
LaSalle Bank April 2004 - July 2008
CareTech Solutions October 2002 - April 2004
Citimortgage October 1999 - October 2002
Education
Lawrence Technological University 2005 — 2008
MBA, Finance, Business
Lawrence Technological University
BSBA, Accounting, Finance
Blue Care Network Financial AnalystTrinity Health2008 - Present
LaSalle Bank July 2006 - June 2007
Jackson National Life November 2000 - July 2006
Education
Michigan State University 1996 — 2000
Blue Cross Blue Shield of Michigan January 2015 - Present
IHA July 2012 - January 2015
Blue Care Network November 2006 - October 2012
Thomson Medstat 2002 - 2005
Phase Forward 2001 - 2002
Johnson and Johnson Healthcare 1997 - 1998
Skills
EMR, Management, Healthcare Information..., Healthcare, Managed Care, Medicare, HIPAA, Informatics, Healthcare Consulting, Data Analysis, Process Improvement, Medicaid, Clinical Research, Healthcare Management, Health Insurance, Business Intelligence, EHR, Data Warehousing, Healthcare Industry, Analytics, Disease Management, Physicians, Provider Relations
Education
Eastern Michigan University 2008 — 2011
Master's in Health Administration, Health Administration
University of Michigan 1990 — 1995
Bachelor's of Science in Chemistry, Chemistry
FordDirect March 2014 - Present
Blue Care Network June 2012 - March 2014
R.L. Polk August 2011 - October 2012
R.L.Polk March 2010 - August 2011
R.L.Polk July 2009 - January 2010
R.L.Polk August 2007 - July 2009
Federal Mogul, Inc April 2002 - August 2007
Nusoft Solutions,Inc September 2000 - January 2002
Infoview Systems,.Inc May 1999 - August 2000
CompuNet Continental, Inc March 1998 - May 1999
Skills
Business Analysis, Six Sigma, Project Management, Automotive, Agile Methodologies, CRM, Scrum, Team Leadership, Data Analysis, Oracle, Requirements Analysis, HTML, SharePoint, Databases, Product Management, Quality Assurance, Cross-functional Team..., Training, Business Intelligence
Education
Lawrence Technological University 2005 — 2008
MBA, Project Management
Lawrence Technological University 2005 — 2008
MBA, Project Management
University of Michigan-Dearborn 1994 — 1997
Bachelor of Arts (BA), Psychology
University of Michigan 1993 — 1997
Bachelor of Arts, Psychology
Sail Adventures January 2012 - Present
Genesys Regional Medical Center December 2008 - April 2011
Detroit Medical Center April 2007 - April 2011
Liberty Glass and Mirror July 2004 - September 2007
Blue Care Network February 2001 - June 2003
Hurley Medical Center October 1999 - October 2000
St Joseph's Health Network March 1976 - June 1999
Skills
Inventory Management, Process Improvement, Clinical, Policy, EMR
Education
Oakland University 1982 — 1986
Macomb Community College
Associates, Respiratory Therapy
Blue Care Network ConsultantCliniqueAugust 2003 - March 2008
Education
Eastern Michigan University 1999 — 2002
The Regence Group September 2010 - Present
Blue Care Network June 2010 - September 2010
The Regence Group September 2008 - February 2010
Standard Insurance Company February 2008 - August 2008
The Regence Group December 2005 - November 2007
CVS Caremark Corporation May 2005 - November 2005
Education
Karnatak University 1987 — 1991
Bachelor of Engineering
Pacific Medical Group January 2014 - Present
Interim Healthcare 2010 - 2012
Merck 2003 - 2007
Merck 2002 - 2003
Merck 1999 - 2002
Merck 1988 - 1999
Blue Care Network 1987 - 1988
The Upjohn Company 1985 - 1987
Bronson Medical Center 1983 - 1985
Bronson Medical Center 1979 - 1983
Skills
Pharmaceutical Industry, Infectious Diseases, Leadership, Hospitals, Cross-functional Team...
Education
Duke University 2011 — 2013
MSN - FNP
Western Michigan University - Haworth College of Business 1981 — 1983
MBA, Finance
Kalamazoo Valley Community College 1975 — 1977
AD, Registered Nurse
Western Michigan University 1970 — 1974
BA, Behavioral Psychology
RouteOne April 2007 - Present
Blue Care Network 1998 - 2007
Blue Cross Blue Shield of Michigan March 2000 - May 2003
United Technologies March 1998 - October 1998
Honeywell February 1993 - February 1998
Motion Industries April 1986 - February 1993
Skills
Process Improvement, Business Process..., Business Analysis, Project Management, Program Management, Finance, Budgets, Leadership, SDLC, Integration, New Business Development, Management, Business Planning, Business Development, Software Documentation, Analysis, Team Leadership, Vendor Management, Sales, Project Planning, Cross-functional Team..., Security, Business Process, Forecasting, CRM, Team Building, Training, Risk Management, Customer Satisfaction, Strategy, Business Intelligence, Competitive Analysis, Change Management, IT Strategy, Call Centers, Visio, Account Management, IT Management
Education
Walsh College 1989 — 1991
Bachelors of Accountancy, Accounting
Macomb Community College 1987 — 1989
Associate of Applied Science Accounting, Associate of Applied Science General Business, Accounting and General Business
Blue Care Network January 2015 - Present
Blue Care Network of Michigan January 2014 - December 2014
Blue Care Network of Michigan October 2011 - December 2013
BCBSM November 2009 - October 2011
Blue Cross Blue Shield of Michigan August 2006 - October 2009
Blue Cross Blue Shield of Michigan August 2001 - July 2006
Decision Consultants, Inc. September 1996 - August 2001
Citibank February 1996 - August 1996
Housing and Development Board January 1995 - January 1996
Government Service Insurance System February 1994 - January 1995
Skills
Systems Analysis, Requirements Gathering, Visio, Data Modeling, Testing, SharePoint, Unix, SOA, Oracle, Database Design, Business Objects, PMP, IT Strategy, Management, Risk Management, ETL, JCL, Mainframe, SSIS, Databases, SSRS
Education
Lawrence Technological University 2012 — 2016
Master's degree, Information Systems
University of Santo Tomas 1989 — 1993
Bachelor of Science in Mathematics, major in Computer Science
Genentech March 2015 - Present
UCB Pharma October 2006 - March 2015
Ortho Biotech April 2001 - October 2006
sanofi-aventis March 1999 - April 2001
Blue Care Network June 1995 - March 1999
Mid Michigan District Health Department June 1994 - June 1995
Skills
Gastroenterology, Pharmaceutical Sales, Pulmonology, Dermatology, Hospital Sales, Oncology, Nephrology, Pharmaceutical Industry, Biotechnology, Buy, Infectious Diseases, Allergy, Immunology, Biopharmaceuticals, Hospitals, Osteoporosis, Market Access, OB/GYN, Internal Medicine, Neurology, Rheumatology, Therapeutic Areas, ENT, Orthopedic, Real Estate Transactions
Education
Western Michigan University 1990 — 1994
BS, Biological Science - Health Education
Grand Rapids Community College 1988 — 1990
Associates of Arts, Emphasis in Biological Science
Prescott Center for the Arts 2012 - Present
Prime Therapeutics 2006 - 2009
UCare Minnesota 2004 - 2006
CIGNA Behavioral Health 2002 - 2004
Evercare, United HealthGroup 1999 - 2004
Blue Care Network 1994 - 1999
Skills
Cross-functional Team..., Managed Care, Strategic Planning, Process Improvement, Human Resources, Team Building, Leadership Development
Education
Lake Superior State University 1991 — 1994
MBA, Business
Blue Care Network December 2008 - Present
EDS, an HP Company January 2008 - August 2008
Blue Cross Blue Shield of Michigan January 2007 - December 2007
DST Healthcare Solutions, Inc 2005 - 2006
CSC 1999 - 2005
BellSouth 1998 - 1999
Burr & Forman LLP 1995 - 1998
Stainless Inc 1992 - 1994
Stainless Inc 1992 - 1994
Ocwen Financial Corporation 1990 - 1992
Skills
Budgets, Process Improvement, Requirements Analysis, Leadership, Microsoft Office, Project Management, Integration, Coaching, SDLC, Quality Assurance, Visio, Management, Software Development, Program Management, Business Analysis, PMO, PMP, Vendor Management, Project Portfolio..., Software Documentation, Business Process..., Software Project..., MS Project, Microsoft Project, Business Strategy, Executive Management, Healthcare Information..., Agile Methodologies, IT Strategy, Business Intelligence, Requirements Gathering
Education
Florida Atlantic University 1990 — 1992
BBA, Computer Systems
Blue Care Network June 2010 - Present
Send Out Cards January 2007 - Present
Cannon Unlimited LLC June 2003 - Present
Dapcep 2006 - 2010
Chrysler Financial October 1989 - October 2009
Warm Spirit 2003 - 2009
DaimlerChrysler January 2003 - April 2008
Chrysler October 1989 - June 1996
CDP-SI October 1987 - January 1989
National Bank of Detroit June 1973 - October 1987
Skills
Manufacturing, Program Management, Team Building, Process Improvement, Strategic Planning, Public Speaking, Portfolio Management, Leadership Development, Business Analysis, SDLC, Team Leadership, Visio, Customer Service, Change Management, Resume Writing
Education
University of Detroit Mercy 1994 — 1997
MS, Information & Technology
Madonna University 1981 — 1986
BS, Computer Science
Cass Technical High School 1969 — 1971
High School Diploma, Health & Welfare
Our Lady of Sorrows 2008 - Present
Our Lady of Sorrows 2005 - 2008
Blue Care Network 2000 - 2003
Blue Cross Blue Shield of Michigan 1999 - 2000
Blue Cross Blue Shield of Michigan 1990 - 1999
Blue Cross Blue Shield of Michigan 1989 - 1990
Blue Cross Blue Shield of Michigan 1986 - 1989
Blue Cross Blue Shield of Michigan January 1985 - July 1986
Skills
Employee Relations, Benefits Administration, Employee Benefits, Organizational..., Applicant Tracking..., Human Resources, Change Management, Program Management, Microsoft Word, Customer Service, Management, PowerPoint, Administrative..., Microsoft Excel, Process Improvement, Budgets, HRIS, Process Scheduler, Data Analysis, Public Speaking, Payroll, Deferred Compensation, Policy, Microsoft Office, Healthcare, Access, Training, Outlook, Team Building, Leadership, PeopleSoft, Recruiting, Software Documentation, Onboarding, Organizational..., Coaching, Social Media, Event Planning, Performance Management, Community Outreach, Editing, Analysis
Education
Davenport University 1979 — 1984
Bachelor, Management
Blue Care Network Director, Clinical Program OperationsBlue Cross and Blue Shield of Michigan1986 - Present
Skills
Managed Care, Clinical Research, Medicare, Insurance, Healthcare Information..., Hospitals, Healthcare Management, Healthcare, Health Insurance, Medicaid, HIPAA, Utilization Management, Quality Improvement
Education
Madonna University
BS, Business Administration
Henry Ford Community College 1972 — 1974
AS, Nursing
The Dow Chemical Company March 2011 - Present
Andrews Hooper Pavlik PLC July 2009 - March 2011
BDO Seidman, LLP July 1996 - March 2009
Lenkowski and Associates, PC February 1993 - July 1996
Blue Care Network 1992 - 1993
Skills
US GAAP, GAAP, CPA, Internal Controls, Sarbanes-Oxley Act, External Audit, SEC filings, Auditing, Assurance, Financial Reporting, Financial Accounting, Accounting, Internal Audit, IFRS, SOX 404, Revenue Recognition
Education
Grand Valley State University 1987 — 1991
BBA, Accounting
Blue Care Network May 1999 - Present
Delta Dental Plan of Michigan February 1993 - August 1996
Skills
Accident & Health..., State appointed, Managed Care, Marketing, Medicare Part D, Insurance, Strategic Planning, Team Building, Process Improvement
Education
Davenport University-Eastern Region
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Oakland Community College
Associate's degree, Business Administration and Management, General
Blue Care Network November 2011 - Present
Blue Care Network October 2009 - November 2011
Chrysler Group LLC August 2005 - June 2009
Skills
Finance, Process Improvement
Education
Oakland University 2007 — 2011
MBA, Finance
Michigan State University 2001 — 2005
BA, Finance
Accountemps June 2015 - Present
Edwards, Ellis, Armstrong & Company January 2015 - Present
Joseph Business Co June 2010 - December 2014
SRI Construction October 2009 - May 2010
Blue Care Network September 2003 - October 2009
Skills
Compensation, Employee Benefits, Budgeting, PeopleSoft, Access, Excel, Word, Microsoft Office, Interviewing, Policy, Hiring, Benefits, Microsoft Excel, Recruiting, Budgets, Interviews, Management, Team Leadership, Employee Relations, Team Building, Strategic Planning, Applicant Tracking..., Onboarding, Administration, HR Policies, Human Resources, Deferred Compensation, Pastoral Counseling, Leadership, Microsoft Word
Education
Walsh College
Master's Degree, Accounting, 3.9
Macomb Community College 2012 — 2013
Accounting & General Business, 4.00
Kent State University
BA, Rhetoric & Communications
Blue Care Network February 2014 - Present
Uvalde Memorial Hospital November 2009 - December 2013
University of Michigan May 2005 - October 2009
Skills
Nursing, BLS, Inpatient, ACLS, Program Development, Critical Care, Patient Education, Patient Safety, Customer Service, Pediatric Nursing, PALS
Education
Eastern Michigan University 1998 — 2005
BSN, Nursing
Blue Care Network April 2013 - Present
Blue Care Network May 2012 - April 2013
Oakland University September 2011 - April 2012
Derderian, Kann, Seyferth & Salucci, PC January 2011 - April 2011
Oakland University September 2009 - April 2011
Dollar Tree Stores, Inc. 2006 - 2011
Oakland University May 2010 - August 2010
Skills
Microsoft Office, Accounting, Information Management, Customer Service, Writing, Public Speaking, Cash Management, Team Management, Mentoring, Client Service, Customer Retention, Financial Accounting, Cost Accounting, Business Analysis, IFRS, US GAAP, Team Leadership, Business Relationship..., Research, Account Reconciliation, Presentation Development, Bookkeeping, Recruiting, Microsoft Excel, Corporate Budgeting, Financial Analysis, Variance Analysis, Communication, Invoicing, Financial Forecasting, Journal Entries
Education
Oakland University 2011 — 2012
Master of Accounting, 3.72
Oakland University 2008 — 2011
Bachelor of Science, Accounting, 3.79
Macomb Community College 2006 — 2008
Associate of General Studies, 4.0
St. Joseph Mercy Health System - Ann Arbor July 2015 - Present
Blue Care Network October 2013 - July 2015
Internal Revenue Service June 2009 - October 2013
Saint Joseph Mercy Health System October 2002 - June 2009
Skills
Accounting, Microsoft Excel, Financial Analysis, Financial Reporting, Financial Accounting, Auditing, Analysis, GAAP, Budgets, PowerPoint
Education
Eastern Michigan University 2004 — 2008
MSA, Accounting
Kalamazoo College 1998 — 2002
BA, Economics and Business
BCBSM Human Resources ManagerBlue Cross Blue Shield of Michigan2009 - Present
Blue Care Network 2000 - 2009
Blue Care Network 1986 - 2000
Skills
Employee Relations, Benefits Administration, Employee Benefits, Onboarding, Human Resources, Performance Management, Organizational..., Deferred Compensation, Labor Relations, Recruiting, Contract Negotiation, Employee Training, Leadership Development, Compensation & Benefit, Applicant Tracking..., Talent Management, Workforce Planning
Education
Kalamazoo College 1978 — 1982
BA, Liberal Arts, Economics
Blue Cross Blue Shield of MI July 2007 - Present
Blue Cross Blue Shield of MI October 2006 - July 2007
Blue Care Network April 2005 - October 2006
Aerotek/Option One September 1998 - April 2005
Michigan State University-Department of Police and Public Safety (DPPS) August 1996 - May 1998
Skills
Human Resources, PeopleSoft, Interviews, Recruiting, Microsoft Word, Outlook, Microsoft Excel, Temporary Placement, Staffing Services, FMLA, Employee Relations, Talent Acquisition, Hiring, SharePoint
Education
Michigan State University 1996 — 1998
Bachelors, Marketing and Supply Chain Management
Lansing Community College
Liberal Arts Associates
Lansing Community College
General Education Associates
Diplomat Specialty Pharmacy November 2009 - Present
Rite Aid Pharmacy April 2009 - November 2009
Savon Westside Pharmacy October 2008 - April 2009
Blue Care Network April 2005 - October 2008
Meijer 1982 - 2005
Skills
patient safety, Pharmacists, Dispensing, Medication Therapy..., Informatics, Clinical, Customer Service, Diabetes, Process Improvement, Compliance, Managed Care, Pharmacy Automation, Patient Safety, Pharmacy, Clinical Pharmacology, Immunization, Clinical Pharmacy, Healthcare, Pharmacy Benefit..., Hospitals, Medicare Part D, Clinical Research
Education
Ferris State University 1974 — 1979
BS, Pharmacy
Swan Valley High School 1970 — 1974
The ALARIS Group, Inc. May 2010 - Present
WIM- Workability in Michigan September 2008 - Present
Workability in Michigan 2008 - Present
McLaren Health Care November 1995 - March 2010
Blue Care Network 1994 - 1995
Recovery Unlimited 1991 - 1994
Skills
Nursing, Patient Advocacy, Utilization Review, Utilization Management, Workers Compensation, Case Managment, Disability Management, Medicare, Hospitals, Managed Care, Healthcare Management, Certified Case Manager, Healthcare, Rehabilitation, Medical Terminology, Medical Records, Orthopedic, Occupational Health, Disease Management
Education
Spring Arbor University 2007 — 2010
BA, Management & Organizational Development
Lake Superior State University 1971 — 1973
Nursing
Story Spring Publishing March 2014 - Present
The Apothecary Shoppe/ Integrated Pharmacy Network February 2010 - Present
Independent Community Living April 2013 - Present
V.O.I.C.E., Inc. of Michigan May 2009 - December 2012
Blue Care Network September 2000 - May 2009
Soaring Eagle Casino November 1998 - September 2000
Meijer Inc November 1997 - November 1998
Kellogg Arena November 1993 - November 1997
McCamly Square Parking April 1994 - April 1995
Olivet College August 1992 - January 1993
Skills
File Management, Data Entry, Outlook, Database Administration, Access, PowerPoint, Microsoft Excel, Inventory Management, Microsoft Office, Fax, 10 Key, Accounting, Customer Satisfaction, Auditing, Editing, Office Procedures, Management Skills, QS1, Databases, Proscript, Account Reconciliation, Customer Service
Education
Delta College 2001 — 2004
Associates in Arts, Social Work
Delta College, University 2001 — 2004
Associates, Liberal Arts
Aramark August 2015 - Present
Foundation Systems of Michigan March 2014 - August 2015
Scientific Image Center Management, Exclusive Management for Lifestyle Lift June 2012 - October 2013
Blue Care Network August 2011 - June 2012
Blue Cross Blue Shield of Michigan December 2010 - July 2011
ALBERT KAHN ASSOCIATES, INC March 2008 - September 2009
TMP ASSOCIATES, INC September 2004 - March 2008
Skills
Word, PowerPoint, Microsoft Office, Excel, Space Planning, Communications, AutoCAD, Microsoft Word, Space planning, Management, Microsoft Excel, Construction, Submittals, Design Research, Healthcare, Project Planning, Construction Drawings, Architectural Design, Project Management, Customer Service
Education
Lawrence Technological University 2001 — 2005
Bachelor of Science, Architecture & Design
Anthem, Inc. June 2012 - Present
CIGNA January 2007 - May 2012
TMG Health October 2005 - December 2006
Amerigroup Corporation March 2005 - August 2005
Blue Care Network January 2003 - February 2005
Education
Karnatak University
Bachelor of Engineering (B.E.)
HealPros April 2015 - Present
Verros Health Care Consulting July 2011 - March 2015
United Health Care June 2010 - July 2011
Blue Cross Blue Shield of Michigan October 2007 - January 2009
Elliott Greenspan and Associates 2009 - 2009
Blue Care Network June 2006 - October 2007
Clarkston Public Schools August 2004 - June 2006
Health Alliance Plan August 2003 - May 2004
Metro Hospitalists, P.C. June 2002 - June 2003
Great Lakes Health Plan July 2001 - May 2002
Skills
Strategic Planning, Regulatory Compliance, Policy Development, Provider Network..., Contract Negotiations, Provider Relations, Pharmacy Benefits..., Cost Analysis, Project Management, Data Analysis and..., Data Analysis, Contract Negotiation, Analysis, Budgets, Business Process..., Cost Benefit, Credentialing, HIPAA, HMO, Health Insurance, Health Policy, Healthcare, Healthcare Analytics, Healthcare Consulting, Healthcare Industry, Healthcare Management, Hospitals, Insurance, Managed Care, Management, Medicaid, Medical Billing, Medicare, Medicare Part D, Network Development, Operations Management, Pharmacy Benefit..., Physicians, Policy, Process Improvement, Public Health, PPO
Education
Indiana University-Purdue University at Indianapolis 1982 — 1984
MHA, Health/Health Care Administration/Management
Michigan State University 1973 — 1979
B.A., Health Sciences
Garden City Hospital 2007 - Present
Kelly Services 2003 - 2006
Blue Care Network 2000 - 2003
Oakwood Hospital & Medical Center 1982 - 2000
Skills
Benefits, Employee Benefits, Benefits Administration, Employee Relations, Human Resources, HRIS, HR Policies, Deferred Compensation, FMLA, Organizational..., Personnel Management, Onboarding, Compensation & Benefit, Recruiting, Health Insurance, New Hire Orientations, Labor Relations, HIPAA, Workforce Planning, Medicare
Education
Madonna University 1985 — 1989
BA, Human Resources
Macomb Community College 1968 — 1970
Associate of Arts
st cyril high 1964 — 1968
Battle Creek Health Systems November 2005 - June 2008
Blue Care Network November 2004 - November 2005
Blue Cross Blue Shield of Michigan June 1987 - November 2004
Michigan National Corporation 1984 - 1987
Allstate Insurance January 1980 - November 1983
Walgreens 1978 - 1979
Education
Kellogg Community College 2008 — 2011
Nursing
Wayne State University 1999 — 2002
Library
Ferris State University 1974 — 1977
B.S. Accounting
Blue Care Network ManagerHealth Care AdministratorsMarch 1989 - August 1999
Education
Madonna University
Bachelor of Science, Business Administration
Meijer October 2009 - Present
John Ball Zoo March 2010 - October 2010
Blue Care Network 2007 - 2009
Skills
Human Resources, Microsoft Office, PowerPoint, Microsoft Excel, PeopleSoft, Retail, Customer Service, Cashiering, Data Entry, Microsoft Word, Event Planning, Telephone Skills, Cash Register, Outlook, Public Speaking, Sales, Merchandising, Retail Sales, Training, Cash Handling Experience
Education
Eastern Michigan University 2004 — 2009
BS, Communications
AmeriHealth Caritas August 2015 - Present
Blue Care Network April 2012 - May 2015
Blue Cross Blue Shield of Michigan 2006 - 2010
Blue Care Network 2005 - 2006
Blue Care Network 2002 - 2005
American Community Mutual Insurance Company 1999 - 2002
Blue Cross Blue Shield of Michigan 1995 - 1999
Skills
Medicare, Insurance, Health Insurance, Managed Care, Data Analysis, HIPAA, Access, Process Improvement, Microsoft Excel, Microsoft Office, Microsoft Word, Budgets, Actuarial Science, Healthcare, Medicare Part D, Vendor Management, Team Building, Employee Benefits
Education
University of Michigan-Dearborn 1993 — 1995
Bachelor of Science (BS), Major: Mathematics, Minor: Applied Statistics, 3.97 (4.00 Scale)
Henry Ford Community College 1990 — 1993
Thornapple Kellogg Schools September 2011 - Present
Soap Transcription November 2007 - January 2008
Blue Care Network June 1986 - August 1999
Skills
Accounts Payable, Payroll, Account Reconciliation, Accounting
Education
Davenport University
Associate Degree, Accounting
Blue Care Network February 2012 - Present
Monroe Community Mental Health Authority June 2006 - February 2012
Skills
Problem Solving, Behavioral Health, Motivational..., Mental Health, Case Management
Education
University of Michigan 1988 — 1989
MSW
Grand Valley State University
BSW, Social Work
Blue Care Network January 2012 - Present
Baker College January 2010 - June 2011
Aerotek Engineering January 1997 - August 2008
Skills
Healthcare, Healthcare Information..., Informatics, Medical Coding, Medical Records, Medical Terminology, Microsoft Office, PowerPoint, Medical Billing, CPT, HIPAA, ICD-9
Education
Baker College of Clinton Township 2009 — 2011
Associate's of Applied Science, Health Information Technology
Macomb Community College 1997 — 1998
Associates Degree, Vehicle Design
Blue Care Network November 2013 - Present
Blue Care Network November 2010 - November 2013
Plante & Moran, PLLC August 2007 - November 2010
Michigan State University August 2004 - May 2007
Plante & Moran, PLLC June 2006 - August 2006
Plante & Moran, PLLC June 2005 - August 2005
Skills
Accounting, Internal Controls, GAAP, Auditing, Financial Analysis, CPA
Education
Michigan State University 2006 — 2007
MS, Accounting
Michigan State University 2002 — 2006
BA, Accounting
McLaren Health Plan December 1999 - Present
Blue Care Network September 1978 - December 1999
Skills
Medicaid, Insurance, Customer Relations, Contract Management, Access, PowerPoint, Word, Excel, Contract Negotiation, Microsoft Excel, Customer Service, Microsoft Word, Policy, Human Resources, Healthcare, Process Improvement, Research, Hospitals, Healthcare Management, HIPAA, Medicare, Healthcare Information...
Education
Lansing Community College
Olivet College
Enterprise Consulting Solutions February 2013 - Present
First American Title January 2012 - March 2012
Blue Care Network April 2011 - May 2011
Michigan Medical, P.C. June 2005 - January 2010
Olympia Career Institute October 2004 - May 2005
InRAD August 2003 - July 2004
Skills
Strong Customer Focus, Microsoft Word, Appointment Scheduling, Multi-line Phone Systems, Microsoft Excel, Scanning, Highly detail oriented, Microsoft Outlook, Filing
Education
Olympia Career Institute 2004 — 2005
Certificate of Completion, Medical Administrative Assistant
Kean University 1988 — 1992
Bachelor of Arts (B.A.), Elementary Education and Teaching
Health Alliance Plan December 2014 - Present
Health Alliance Plan September 2014 - Present
Credit Acceptance November 2012 - 2014
Blue Care Network August 2006 - June 2012
Skills
Customer Service, Health Insurance, HIPAA, Healthcare, Process Improvement, Call Centers, Medicare, Software Documentation, Insurance, Access, Outlook
Education
Eastern Michigan University 2014 — 2016
Bachelor's Degree, Kinesiology and Exercise Science
Henry Ford Community College 1998 — 2002
Associate's degree, General Studies
Divine Child 1994 — 1998
DST Health Solutions May 2014 - Present
Blue Care Network June 2013 - May 2014
Blue Care Network October 2008 - June 2013
Blue Care Network August 2007 - April 2009
Skills
Visio, Healthcare Information..., Business Analysis, Software Documentation, SharePoint, Requirements Analysis, Program Management, Integration, Process Improvement, HIPAA, Healthcare, Business Process..., Vendor Management
Education
Lawrence Technological University 2002 — 2007
Bachelor Of Science, Math and Computer Science
Synod Community Services August 2009 - Present
Synod Community Services September 2009 - September 2010
Washtenaw County Community Support and Treatment Services (CSTS) June 2009 - August 2009
Eastern Michigan University August 2007 - August 2009
Blue Care Network June 2007 - August 2007
Skills
Microsoft Excel, Recruiting, Time Management, Microsoft Office, Service Orientation, Microsoft Office Excel, Microsoft Office..., Social Networking, Teamwork, Research
Education
Eastern Michigan University 2006 — 2010
Bachelors of Science, Health Administration, Graduated
Henry Ford Community College 2003 — 2006
NA, General Education/ Psychology
Michigan Science Center November 2012 - Present
Detroit Science Center July 2001 - September 2011
Blue Care Network January 1995 - July 2000
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Certified Business...
Education
Spring Arbor College 1995 — 1997
Bachelor of Arts (B.A.), Management and Organizational Development
Focus-Hope Information Technologies Center 2012 — 2013
Certified Business Professional, Information Technology
Oakland Community College
Associate-Liberal Arts, Hospitality Management
Hospice of Michigan April 2014 - Present
Oakwood Healthcare January 2014 - April 2014
Aerotek August 2013 - December 2013
Inner Door Center July 2012 - August 2013
Blue Care Network November 2007 - June 2012
Value Options December 1994 - November 2007
Skills
Healthcare, Case Managment, Mental Health, Healthcare Management, Customer Service, Hospitals, Social Services, Behavioral Health, Case Management, Interventions, Treatment, Adolescents, Inpatient, Motivational..., Psychotherapy
Education
Wayne State University 1984 — 1985
Master's degree, Social Work
Michigan State University 1980 — 1984
Bachelor's degree, Social Work & Psychology
TriZetto Corporation September 2012 - Present
Mastech, Inc. June 2012 - August 2012
Jawood November 2010 - June 2012
Molina Healthcare September 2008 - November 2010
Blue Care Network July 2005 - June 2007
Blue Care Network November 2002 - July 2005
Blue Care Network May 2001 - November 2002
Blue Cross Blue Shield of Michigan April 1998 - May 2001
Blue Care Network July 1996 - April 1998
Skills
Visio, Software Documentation, SDLC, SharePoint, Requirements Analysis, Analysis, Business Process, Databases, Data Analysis, Testing, Project Management, Training, SQL, Microsoft SQL Server, Leadership, Strategy, Business Requirements, Healthcare, Health Insurance, Team Building
Education
American Health Insurance Plans - AHIP
Professional Academy for Healthcare Managemet - PAHM, Healthcare Management
Davenport University
Blue Care Network October 2012 - Present
Blue Care Network January 1999 - October 2012
Skills
Health Insurance, Insurance, Managed Care, HIPAA, Healthcare, Medicaid, Process Improvement, Healthcare Management, Revenue Cycle, Employee Benefits, ICD-9, Healthcare Information..., Access, Data Analysis, Team Building, Training
Education
Davenport University 1982 — 2001
Business Administration
Priority Health June 2013 - Present
Helen DeVos Children's Hospital 2003 - 2009
Blue Care Network October 1990 - January 1999
Skills
Hospitals, Healthcare Management, HIPAA, EMR, Nursing, Data Entry, Patient Safety, Cpr Certified, Healthcare Information..., Clinical Research
Education
Ferris State University
CareSource Management Group March 1997 - Present
Blue Care Network February 1993 - March 1997
Education
Lake Superior State University
Bachelor of Science, Nursing
Mid-Michigan Physicians, P.C. Coding and Education SpecialistMid-Michigan Physicians, P.C.2008 - Present
Emergency Medical Associates, PLC May 1991 - April 2007
Blue Care Network October 1987 - May 1991
Skills
Curriculum Design, Curriculum Development, Instructional Design, PowerPoint, Healthcare, Medical Billing, HIPAA, Medical Coding, CPT, Medical Terminology, Medical Records, Invoicing, Revenue Cycle, ICD-9, Medicaid, EHR, Healthcare Management, Healthcare Information..., EMR
Education
Lansing Community College 1985 — 1986
Dental Business Associates
Blue Cross Blue Shield of Michigan April 2015 - Present
Blue Care Network January 2014 - April 2015
Public Consulting Group January 2008 - December 2013
Subway March 2000 - December 2007
Skills
Business Analysis, Requirements Gathering, Requirements Analysis, Business Requirements, User Acceptance Testing, Project Management, Database Management, Product Marketing, Customer Service, Microsoft Office, Database Admin, Process Improvement, Analysis, Management Consulting, Business Intelligence, Data Analysis
Education
Lawrence Technological University 2007 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Michigan-Dearborn 2002 — 2007
Bachelor of Arts (B.A.), History
State of Michigan Department of Technology, Management and Budget August 2013 - May 2014
Accenture May 2012 - July 2013
Blue Care Network May 2011 - May 2012
Clintondale Community Schools April 2010 - August 2010
Skills
Computer Proraming, Software Development, Relational Databases, Computer Science, Mobile Applications, Virtual Networks, Bioinformatics, Technical Recruiting
Education
Lawrence Technological University 2009 — 2011
Master's degree, Computer Science
DTE Energy January 2015 - Present
DTE Energy January 2015 - Present
Sears Holding November 2012 - Present
S.A.F.E. Management at Ford Field 2012 - Present
Blue Care Network August 2013 - January 2015
Sears Holdings Corporation October 2010 - November 2012
MGM Grand Casino October 2010 - November 2012
MGM Grand Detroit June 2010 - September 2010
Burger King June 2010 - September 2010
Skills
Microsoft Office, Customer Service, Computer/Technical..., Communications both..., Social Perceptiveness, 32 wpm, Service Orientation, Adaptability, Critical and creative..., Prom, Decision making, Multi Tasking, Organization, Active listening, Cashiering, Teamwork, Time Management, Microsoft Excel, PowerPoint, Data Entry
Education
Focus: HOPE Education Programs 2012 — 2012
Customer Service, Microsoft Office, Information Technology
Murray Wright High School
diploma
Wayne County Community College District
Business Administration and Management, General
Wayne County Community CollegeWayne State University
High School Diploma, Information TechnologyBusiness AdministrationEngineeringAutomotive Service and Repair Technology
Blue Care Network July 2014 - Present
Dorsey Schools December 2013 - July 2014
Henry Ford Community College April 2012 - December 2012
University of Phoenix April 2009 - April 2012
University of Phoenix December 2002 - April 2009
Skills
Student Financial Aid, Program Management, Enrollment Management, Campus, Human Resources, Management, Higher Education, Community Outreach, Coaching, Adult Education, Policy, Training
Education
Wayne County Community College District 1992 — 2012
Associate of Science (A.S.), General Studies
Dorsey Business Schools-Southgate
Mount Hope Church May 2003 - Present
Blue Care Network September 1990 - May 2003
Skills
Teaching, Preaching, Leadership Development, Volunteer Management, Event Planning, System Administration, Public Speaking, Church Events, Nonprofits, Training
Education
Western Michigan University 1988 — 1990
Bachelor's degree, Phyisican Assistant - Medicine
Michigan State University 1980 — 1985
Bachelor's degree, Education
Health Alliance Plan January 2000 - Present
Trinity Health - HMO December 1995 - January 2000
Blue Care Network November 1990 - November 1995
Skills
General Ledger, Financial Analysis, Forecasting, Payroll, GAAP, Revenue Cycle, Budgets, Accounts Payable, Healthcare, Financial Reporting, Access, Medicaid, Medicare, Microsoft Excel, QuickBooks, Sarbanes-Oxley Act, PeopleSoft, Accounting, SEC filings, Account Reconciliation, Auditing, CPA, HIPAA, Internal Controls, Process Improvement
Education
Wayne State University 1985 — 1991
Master of Business Administration (MBA), Business Administration and Management, General
Michigan State University 1979 — 1983
Bachelor's degree, Accounting
Blue Care Network July 2014 - Present
Beaumont Health System June 2013 - June 2014
Walgreens June 2010 - June 2013
Henry Ford Health System July 2007 - August 2009
Skills
Pharmacy, Medication Therapy...
Education
Ferris State University 2009 — 2013
Doctor of Pharmacy (Pharm.D.), Pharmacy
Michigan State University 2004 — 2009
Bachelor of Science (B.S.), Human Physiology
Blue Care Network November 2014 - Present
Self Employed November 2012 - November 2014
US Dept. of Commerce, Bureau of Census June 2012 - October 2012
US Dept. of Commerce, Bureau of Census February 2012 - June 2012
U.S. Department of Commerce, Bureau of Census May 2011 - December 2011
US Dept. of Commerce, Bureau of Census June 2009 - April 2011
Mouzon Information Services August 2003 - March 2009
Skills
Research, Analysis, Technical Software, Streamlining Complex..., Strategic Planning, Cross-functional Team..., Competitive Intelligence, Survey Administration, Client Relations Skills, Relationship Management, Recruiting, Human Resources, Microsoft Excel, Microsoft Office, Microsoft Word, Project Management, Databases, Data Entry, Data Mining, Database Administration, Customer Service, Time Management, Outlook, Access, Data Analysis, Software Documentation, Leadership, Payroll, Invoicing, Troubleshooting, Interviews, Finance
Education
Eastern Michigan University
Business Administration and Management, General
Washtenaw Community College
Accounting
WellPoint (Empire Medicare Services) October 2005 - November 2006
Wellpoint (Empire Medicare Services) July 2003 - October 2005
Blue Care Network May 1999 - July 2003
Victoria's Secret 1998 - 1999
Estee Lauder Elder Beerman 1996 - 1998
Skills
Inventory Management, Data Analysis, Training, Job Coaching, Staff Development, Reporting & Analysis, Trend Analysis, Turnaround Experience, Creativity, Administrative..., Virtual Assistance, Personnel Management, Union Experience, Compliance, Knitting, Handmade Jewelry, Hand Knitting, Yarn, Yoga, Drawing, Illustration, Beading, Natural Products, Cosmetics, Organic Products, Textiles, Designing, Customer Support, Executive Support, Art, Craft, Writing, Research, Online Research, Leadership, Data Entry, Interviews, Management, Administration
Education
Grand Valley State University 2001 — 2001
N/A, Social Work, 3.5
Muskegon Community College
Associate of Arts (AA), Psychology, 3.5