Blue Cross and Blue Shield of North Carolina
Industry: Insurance company
DescriptionHeadquarters: Durham, North Carolina, United States Founded: 1933 Executives: Patrick Conway (CEO, President, Md), Subsidiaries: ACS Benefit Services, Inc, Noblehealth Inc,
Blue Cross and Blue Shield of North Carolina List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross and Blue Shield of North Carolina. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Blue Cross and Blue Shield of North Carolina Employees
Blue Cross and Blue Shield of North Carolina August 2015 - Present
Quintiles January 2013 - Present
Quintiles April 2009 - Present
Quintiles October 2014 - April 2015
Blue Cross and Blue Shield August 2007 - April 2009
Patient Care August 2006 - August 2007
Ethicon January 2006 - August 2006
Lucent Technologies 1998 - 2001
Skills
Process Improvement, Cross-functional Team..., Visio, MS Project, Project Management, Project Planning, PMO, Quality Assurance, SharePoint, Software Documentation, Management, Program Management, Leadership, Microsoft Project
Education
University of Phoenix 2008 — 2013
Bachelors Degree of Science, Business Management, Completed - March 2013
Northampton Community College 2001 — 2003
Associates, Business Management
BCBSNC July 1986 - Present
BCBSNC December 2012 - Present
Mary Kay Independent Consultant November 2012 - Present
BCBSNC August 2010 - December 2012
Blue Cross and Blue Shield of North Carolina 1986 - 2011
Skills
Health Insurance, Insurance, Medicaid, Employee Benefits, Process Improvement, Access, Customer Service, Staff Development, Benefits Administration, Training, Leadership, Leadership Development, Microsoft Word, Medicare, Call Centers, Microsoft Excel, Team Building, Healthcare, Software Documentation, HIPAA, Supervisory Skills, Outlook, Coaching, Data Entry, Invoicing, Policy, Project Planning, Accounts Receivable
Education
North Carolina Central University 1973 — 1980
BS, Physical Education
Hillside High School 1971 — 1973
Highschool diploma, academic
FMI August 2015 - Present
Three Ships September 2013 - August 2015
Dave Harrell Advertising, LLC March 2008 - September 2013
Blue Cross and Blue Shield of North Carolina 1999 - 2008
Coleman Insights 1998 - 1999
Skills
Advertising, Integrated Marketing, Market Research, Marketing Strategy, Social Media Marketing, Strategy, Marketing, Online Advertising, Creative Strategy, Analytics, Marketing Communications, Analysis, SEO, Strategic Planning, Social Media, Email Marketing, CRM, Management, Online Marketing, Sales, Business Development, Media Relations, Media Planning, Brand Management, Strategic Partnerships, PPC, Leadership, Public Relations, Digital Strategy, Direct Marketing, Corporate Communications, Account Management, SEM, B2B, Copywriting, Marketing Management, Competitive Analysis, Lead Generation, Product Management, Sales Management, Direct Mail, Event Planning, Budgets, Market Planning, Product Marketing, Digital Marketing, Team Building, Start-ups, Marketing Research, Organizational...
Education
North Carolina State University - College of Management 2000 — 2003
Master of Business Administration (M.B.A.), Innovation Management, Marketing, Product Development
North Carolina State University
Bachelor's Degree, Political Science
Needham Broughton High School
Sheffield Financial, a division of BB&T. Member FDIC. May 2012 - Present
Sheffield Financial, a division of BB&T. Member FDIC. May 2012 - August 2015
Stokes County Social Services November 2011 - May 2012
Blue Cross and Blue Shield of North Carolina August 2008 - April 2011
Blue Cross Blue Shield of North Carolina August 2008 - December 2010
Skills
Volunteer Management, Community Outreach, Non-profits, Fundraising, Community Relations, Accounting, Data Entry, Financial Reporting, Analysis, Microsoft Excel, Call Centers, Time Management, Customer Service, Financial Analysis, Accounts Payable, Payroll Processing, Multi-State Sales Tax, Credit Analysis, Risk Management, Policy Analysis
Education
Salem College 2015 — 2017
Bachelor's Degree, Kinesiology and Exercise Science (BS)
Salem College 2011 — 2013
Accounting
Forsyth Technical Community College
College Transfer, Busniess Administration, Accounting
Blue Cross and Blue Shield of North Carolina September 2014 - Present
BCBSNC November 2012 - September 2014
Blue Cross and Blue Shield of NC August 2008 - July 2013
D Behavioral Health Services August 2006 - January 2009
Nordstrom Inc February 2005 - June 2006
P.F June 2004 - January 2005
Skills
Training, Customer Service, Sales, Sales Operations, Sales Management, Insurance, Coaching, Teamwork, Microsoft Office, Public Speaking, Program Management, Employee Benefits, Healthcare, Health Insurance, Outlook, Business Analysis, Microsoft Word, Business Development
Education
North Carolina Central University 2011 — 2013
Masters, Information Science
North Carolina Central University 2000 — 2004
Bachelor of Arts, Political Science
North Carolina Central University
Bachelor of Arts, Politial Science
PwC September 2013 - Present
Blue Cross Blue Shield of Michigan July 2011 - September 2013
WellCare August 2007 - July 2011
Excellus BCBS March 2004 - August 2007
Blue Cross and Blue Shield of North Carolina March 1996 - March 2004
WellPoint December 1981 - March 1996
Skills
Product Management, Product Development, Medicare Part D, Healthcare Industry, Project Management, Product Launch, MS Project, Medicare Advantage, Microsoft Office, Group Medical, Consulting, Executive Management, Healthcare Consulting, Consumer Healthcare, Business Process..., Applications Delivery, P&L Ownership, Health Insurance, Process Improvement, Medicare, Strategic Planning, Managed Care, Management
Education
North Carolina Wesleyan College 1996 — 2000
BS, Business Administration
St Louis Community College
Associates Degree, Business Administration
Blue Cross and Blue Shield of North Carolina May 2015 - Present
BCBSNC May 2014 - Present
Apple Gold Group August 2012 - May 2014
North Carolina State University April 2011 - May 2012
North Carolina State University August 2010 - April 2011
Skills
Leadership, Employee Relations, Team Building, Leadership Development, Customer Service, Microsoft Office, Social Media, Event Planning, Recruiting, Microsoft Excel, Project Management, Social Media Marketing, Outlook, Team Leadership, Human Resources, Public Speaking, Interviews
Education
North Carolina State University 2008 — 2012
Bachelor of Arts (B.A.), Applied Psychology
Parsippany Hills High School 2004 — 2008
Dipolma
Blue Cross and Blue Shield of North Carolina August 2015 - Present
Keller Williams Realty, Inc. December 2014 - Present
Patterson and Company October 2013 - Present
Lenovo January 2012 - June 2013
Lenovo March 2008 - January 2012
North Carolina State University August 2006 - May 2008
GE Healthcare May 2006 - August 2006
Caterpillar Inc. May 2005 - August 2005
Skills
Six Sigma, Visual Basic, Excel, Optimization, Operations Research, Supply Chain Management, Statistics, Data Analysis, Microsoft Excel, Product Development, Industrial Engineering, Supply Management, Procurement, Supply Chain..., Cross-functional Team..., Project Management, Leadership, Program Management, Process Improvement, Management, Microsoft Office, Public Speaking
Education
North Carolina State University 2006 — 2008
MS, Operations Research
Purdue University 2002 — 2006
BSIE, Industrial Engineering
BCBSNC November 2014 - Present
BCBSNC June 2013 - November 2014
Carolina Style Magazine February 2013 - October 2013
Blue Cross and Blue Shield of NC June 2012 - June 2013
North Carolina State University May 2011 - May 2012
Blue Cross and Blue Shield of North Carolina May 2011 - July 2011
North Carolina State University January 2009 - May 2011
Artsplosure August 2010 - January 2011
Bridal By the Sea May 2010 - August 2010
North Carolina State University October 2008 - January 2009
Skills
Adobe Acrobat, Qualitative Research, Excel, Siebel, InDesign, Mac, PC, Public Relations, Wordpress, Fashion, Blogging, Event Planning, Advertising, Facebook, Leadership, Customer Service, Microsoft Excel, Management, Microsoft Office, WordPress, PowerPoint, Internal Communications, Microsoft Word, Public Speaking, Social Media, Social Media Marketing, Strategy, Interviews, Press Releases, Sales, Training, Social Networking
Education
North Carolina State University 2008 — 2012
Communication - Public Relations
Prudential Financial June 2015 - Present
Mehler & Associates Insurance & Financial Services May 2010 - Present
Blue Cross and Blue Shield of North Carolina May 2010 - Present
Three Dogs Animal Sanctuary November 2008 - Present
Knight Mehler Properties, LLC March 2008 - Present
North Carolina Farm Bureau May 2010 - June 2013
Southern Farm Bureau May 2010 - June 2013
State Farm Insurance August 2009 - May 2010
Crown Automotive June 2005 - April 2009
Crown Volvo June 2005 - August 2006
Skills
Financial Planning, Financial Analysis, Financial Management, Insurance, Health Insurance, Disability Insurance, General Insurance, Commercial Insurance, Insurance Planning, Insurance Claims, Property & Casualty..., Property Management, Rental Properties, Term Life Insurance, Long Term Care, Consumer Lending, Commercial Lending, Life Insurance, Individual Life, Permanent Life Insurance, Licensed Life Insurance..., Long Term Care Insurance, Banking, Strategic Financial..., Fixed Annuities, Whole Life, Homeowners, Universal Life, Casualty, Retirement Planning, Retirement, Underwriting, Leadership, Professional Liability, Renters, Sales, Customer Satisfaction, Liability, Financial Services, Umbrella Insurance, Workers Compensation, IRAs, Sales Management, Inland Marine, Marketing, Account Management, Legal Liability, Team Building, Commercial Lines, Claim
Education
NAIFA Leadership In Life Institute 2013 — 2013
LILI, Level 5 Organizational Leadership
The American College 2010 — 2012
LUTCF, Insurance
North Carolina State University 2003 — 2010
B.S, Parks, Recreation and Tourism Management
Wingate University 2001 — 2003
Sport Management
Blue Cross and Blue Shield of North Carolina June 2015 - Present
BCBSNC March 2015 - Present
BCBSNC November 2013 - March 2015
Jason Book Corporation June 2012 - October 2013
Jason Book Corporation June 2008 - October 2013
Edward McKay Used Books & More June 2005 - August 2008
The Raleigh Hatchet April 2006 - March 2008
Skills
Management, Marketing Strategy, Retail, Microsoft Excel, Event Planning, Fundraising, Social Networking, Training, Social Media Marketing, Human Resources, Strategic Planning, Business Planning, HRIS Database Management, HR Policy Formulation, Recruiting, Employee Relations, Compensation & Benefit, Performance Management, Leadership Development, Coaching, Project Management, Conflict Resolution, Total Quality Management, Strategic Communications, Corporate Communications, Internal Communications, Employee Wellness, B2B, Editing, Copy Editing, Advertising, Payroll, Budgets, Social Media, Blogging, Public Speaking, Marketing Communications, Microsoft Office, Facebook, System Administration, Technical Writing, Interviews, HTML, Analysis, Business Communications, Policy, Writing, Customer Service, Employee Engagement, Strategy
Education
Human Resource Certification Institute
SPHR
North Carolina State University
Bachelor of Arts (BA)
Parents for Educational Freedom in North Carolina July 2013 - Present
Parents for Educational Freedom in North Carolina August 2012 - July 2013
Civitas Institute June 2010 - August 2012
U.S. Senate June 2008 - September 2009
Underwriters Laboratories Inc. May 2007 - May 2008
International Anti-Counterfeiting Coalition May 2007 - August 2007
Motor & Equipment Manufacturers Association January 2007 - May 2007
American Red Cross, Presidential Intern Program May 2006 - August 2006
ELCA, Global Missions Program August 2004 - July 2005
Blue Cross and Blue Shield of North Carolina May 2001 - August 2004
Skills
Licensed to practice..., Awesomeness, Policy, Strategic Planning, Government, Legislative Relations, Legislation, Community Outreach, International Relations, Politics, Nonprofits, Public Speaking, Legal Writing, Public Policy, Coalitions
Education
The Catholic University of America, Columbus School of Law 2005 — 2008
JD
University of North Carolina at Chapel Hill 2000 — 2004
BA
Carolina Outreach, LLC August 2014 - Present
Turning Point Family CARE August 2013 - April 2014
Wake County Human Services June 2013 - September 2013
Wake County Human Services August 2012 - June 2013
Blue Cross and Blue Shield of North Carolina May 2011 - August 2012
NC State University Adult Development lab August 2010 - May 2011
NC State University Office for Diversity and Inclusion May 2010 - August 2010
Skills
Motivational..., Individual Counselling, Group Therapy, Suicide Prevention, Child Protective..., Therapy with at-risk..., Public Speaking, Interpersonal..., Motivational Speaking, Case Managment, Community Mental Health, Person Centered Planning, Microsoft Office, Health Insurance, Customer Service, Insurance, HIPAA, Data Entry, Employee Benefits, Workshop Facilitation, Medicare, Data Analysis, Outlook, Training, Conflict Resolution, Research, PowerPoint, Software Documentation, Access, Microsoft Excel, Healthcare, Case Management
Education
North Carolina State University 2012 — 2014
Master's Degree, Social Work
North Carolina State University 2007 — 2011
Bachelor of Arts, Psychology
Blue Cross and Blue Shield of North Carolina September 2014 - Present
BCBSNC August 2012 - August 2014
Blue Cross Blue Shield of North Carolina July 2009 - October 2012
Blue Cross Blue Shield of NC November 2007 - July 2009
Blue Cross & Blue Shield of North Carolina November 2003 - November 2007
Blue Cross Blue Shield of NC February 2001 - November 2003
Blue Cross Blue Shield of NC November 1999 - January 2001
Blue Cross Blue Shield of NC November 1998 - November 1999
Blue Cross Blue Shield of NC November 1997 - October 1998
Blue Cross Blue Shield of NC October 1995 - November 1997
Skills
PMP, Program Management, Business Process..., Health Insurance, Change Leadership, Six Sigma, Business Process, Healthcare Industry, Change Management, Call Centers, Cross-functional Team..., Leadership, Business Analysis, SharePoint, Data Analysis, Business Requirements, Requirements Analysis, Team Leadership, Strategic Planning, Process Improvement, Analysis, Insurance, Strategy, Risk Management, Outsourcing, Vendor Management, Budgets, Integration, Team Building, Visio, Management, Project Planning, Project Portfolio..., PMO, SDLC, Business Intelligence, Requirements Gathering, Enterprise Software, Consulting, Resource Management, Software Documentation, Project Delivery, Software Project..., IT Strategy, Governance, MS Project, Business Process..., Business Transformation, Access, Training
Education
Pfeiffer University 1998 — 2002
M.B.A & M.H.A, Business
University of Florida 1988 — 1990
BA, Political Science, Journalism, and Eastern European Studies
University of North Florida 1985 — 1988
AA, Foundational courses
Dentons US LLP March 2014 - Present
McKenna Long & Aldridge LLP June 2013 - March 2014
Pierce & Mandell, P.C. June 2012 - June 2013
Boston Initiative to Advance Human Rights June 2011 - June 2012
Donoghue, Barrett & Singal October 2008 - May 2011
Massachusetts Department of Correction May 2008 - July 2008
Blue Cross and Blue Shield of North Carolina May 2006 - August 2007
Blue Cross and Blue Shield of North Carolina 2004 - 2006
Anderson Jones, PLLC July 2003 - September 2004
Safran Law Offices July 2002 - July 2003
Skills
Corporate Law, Health Law, Biotechnology, Lifesciences, Regulatory Affairs, Licensing, Healthcare Management, Non-profits, Policy, Administrative Law, Healthcare, Health Insurance, Occupational Health, Nonprofits, Mergers & Acquisitions, Legal Assistance
Education
Suffolk University Law School 2008 — 2010
Juris Doctor, Magna Cum Laude
Pfeiffer University 2005 — 2007
MHA
North Carolina State University 2000 — 2004
Bachelor of Arts, Cum Laude
SciQuest August 2015 - Present
Blue Cross and Blue Shield of North Carolina November 2009 - August 2015
Largemouth Communications, Inc November 2006 - December 2009
Blue Cross and Blue Shield of North Carolina January 2000 - September 2005
Triangle Business Journal January 1997 - January 2000
Rex Healthcare, Inc May 1996 - December 1999
Skills
Publicity, Speech Writing, Strategic Planning, Media Relations, Leadership, Press Releases, Internal Communications, Public Relations, Public Speaking, Strategic Communications, Marketing Communications, Corporate Communications, Blogging, Event Planning, Editing, Event Management, Marketing, Social Media, Strategy
Education
University of North Carolina at Chapel Hill 1992 — 1996
AB, Journalism
Pfeiffer University 2001 — 2003
MHA, Health Administration
Community Care of North Carolina October 2015 - Present
Blue Cross and Blue Shield of North Carolina May 2015 - October 2015
BCBSNC April 2014 - May 2015
BCBSNC January 2012 - April 2014
BCBSNC June 2009 - January 2012
BCBSNC February 2005 - June 2009
SunTrust Bank May 1998 - January 2005
BCBSNC February 1997 - May 1998
Central Carolina Bank (CCB) May 1995 - February 1997
Amoskeag/First NH Banks 1989 - 1995
Skills
Internal Audit, Risk Management, MS Office Suite, Effective verbal and..., Highly organized, COBIT, IT Audit, Financial Control, Model Audit Rule, Risk Mitigation, Risk Assessment, Risk Analysis, CISA, CRISC, CIA, CCSA, Control Self-Assessment, TeamMate, AutoAudit, Sarbanes-Oxley, Information Technology, Auditing, IT Risk Management, Governance, Security, Process Improvement, Business Continuity, SAS70, Enterprise Risk..., Microsoft Office, Business Process..., Self Assessment, Operational Risk..., Business Continuity..., Internal Controls, Leadership, Business Process, GRC, Corporate Governance, Disaster Recovery, Sarbanes-Oxley Act, Consulting, Training, Information Security
Education
Southern New Hampshire University
BS
Preferred Solutions March 2014 - September 2014
Gerdau Special Steel June 2013 - February 2014
TekSystems/Duke University Health Systems June 2012 - June 2013
C3i June 2011 - June 2012
Accenture / Southern California Edison January 2011 - June 2011
Blue Cross and Blue Shield of North Carolina August 2008 - April 2009
ECI July 2007 - November 2007
CGI-HP Solutions January 2007 - July 2007
Skills
Instructor-led Training, Hands-on Training, Technical Training, Instructional Design, Epic Systems, Training, Training Delivery, Software Documentation, Adult Education, Team Building, Technical Writing, E-Learning, Captivate, Employee Training, Leadership Development, Blended Learning, Organizational Learning, WebEx, Mobile Learning
Education
NCSU 1989 — 1991
Bachelor of Arts (B.A.), History
North Carolina State University 1989 — 1991
BA, History
Blue Cross and Blue Shield of North Carolina July 2014 - Present
EMS Management & consultants Inc. October 2012 - July 2014
Skills
Microsoft Excel, Data Entry, Microsoft Word, Public Speaking, Customer Service, PowerPoint, Leadership, Training, Time Management, Healthcare, Outlook, Community Outreach, Microsoft Office, Health Insurance, Medical Billing, Job Coaching, Call Centers, Process Improvement, Prioritize Workload, Employee Engagement, Active Learning, Computer Proficiency, Insurance Billing, Individual Health..., Health Insurance...
Education
Pfeiffer University 2014 — 2017
Master’s Degree, Health/Health Care Administration/Management
Winston-Salem State University 2008 — 2012
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Truven Health Analytics April 2013 - Present
Studio Z Computer Concepts December 1995 - Present
Hewlett-Packard December 2008 - April 2013
Professional Access/GlaxoSmithKline July 2007 - January 2008
State of North Carolina April 2006 - October 2006
Professional Access/GlaxoSmithKline October 2005 - February 2006
State of North Carolina April 2005 - September 2005
Computer Sciences Corporation September 2003 - March 2005
Blue Cross and Blue Shield of North Carolina August 2003 - September 2003
North Carolina Department of Correction January 2003 - June 2003
Skills
Team Leadership, Project Management, Integration, XML, XHTML, OpenSSL, Cryptography, PGP, PKI Architecture, PKI, Linux, Business Process..., Shell Scripting, ASP.NET, Research Design, OS X, .NET, Team Building, Business Process..., IIS, Troubleshooting, Security, XSLT, Databases, Program Management, Software Documentation, Operating Systems, C#, Windows, Technical Support, Microsoft SQL Server, Testing, Enterprise Software, IT Service Management, System Deployment, Requirements Analysis, Vendor Management, Information Technology, SDLC, Software Installation, ITIL, Business Analysis, Quality Assurance, IT Management, Disaster Recovery, Legal Research
Education
Harvard Manage Mentor - Sponsored by HP/Harvard Business School 2012 — 2013
Successfully Completed Program., Business Administration and Management, General
State University of New York College at Buffalo 1985 — 1989
Bachelor of Science, Pre-Law
Lancaster High School
Blue Cross and Blue Shield of North Carolina January 2011 - Present
Marbles Kids Museum and IMAX Theatre October 2006 - May 2010
National PACE Association November 2001 - November 2005
Paramount Pictures July 1999 - September 2001
Fox Family Worldwide/Saban Entertainment August 1998 - June 1999
Corning Inc. December 1997 - June 1998
Skills
Public Relations, Marketing Communications, Internal Communications, Strategic Communications, Media Relations, Corporate Communications, Press Releases, Newsletters, Social Media, Social Media Marketing, Event Planning, Copywriting, Editing, Copy Editing, Event Management, Advertising, Integrated Marketing, Creative Direction, Brand Management, Community Outreach, Marketing Strategy, Public Speaking, Nonprofits, Marketing, Brand Development, Volunteer Management, Digital Media, Content Development, Content Management, Program Management, Budgets, Email Marketing, Facebook
Education
Syracuse University 1993 — 1997
Bachelor of Science, Dual major in Marketing and Advertising with a minor in Economics
Blue Cross and Blue Shield of North Carolina August 2015 - Present
ConnectiCare June 2014 - July 2015
ConnectiCare June 2011 - June 2014
ConnectiCare February 2009 - June 2011
ConnectiCare September 2008 - February 2009
Skills
Medicare, Health Insurance, Managed Care, Customer Service, Pharmacy, Medicaid, Healthcare, HIPAA, Healthcare Information..., Hospitals, Healthcare Management, Insurance, Data Analysis, Process Improvement, Medicare Part D
Education
Penn State University 2003 — 2007
Bachelor of Science (B.S.), Psychology
Cisco Systems April 2014 - Present
Blue Cross and Blue Shield of North Carolina March 2012 - April 2014
Blue Cross Blue Shield of North Carolina February 2008 - March 2012
Blue Cross and Blue Shield of North Carolina July 2005 - March 2008
Duke University 2003 - 2005
Businessmodel.com/Yankelovich, Inc April 2000 - December 2001
Bridgepoint Inc. 1998 - 1999
The Conservation Fund 1994 - 1999
Skills
PMO, Project Portfolio..., Program Management, Resource Management, Vendor Management, Project Delivery, Software Project..., Business Requirements, Governance, Visio, Business Process..., Business Process, Integration, Agile Project Management, IT Strategy, SharePoint, Business Intelligence, Cross-functional Team..., Process Improvement, Leadership, Project Management, Change Management, Enterprise Architecture, Project Planning
Education
Harvard University 1991 — 1993
Master of Theological Studies
The George Washington University 1988 — 1991
Bachelor of Arts (B.A.), International Affairs, Cum Laude
Baker & McKenzie LLP April 2014 - Present
CenturyLink March 2014 - April 2014
The Hershey Company August 2013 - February 2014
Blue Cross and Blue Shield of North Carolina October 2012 - July 2013
FedEx November 2011 - September 2012
Amtrak February 2008 - October 2011
Skills
Business Objects, Crystal Reports, Data Warehousing, Dashboard, Oracle, Requirements Analysis, Dimensional Modeling, Business Intelligence, SDLC, Microsoft SQL Server, Databases, Business Analysis, SQL, DB2, Business Intelligence..., ETL, Web Intelligence, SAP Netweaver, Crystal Xcelsius, Stored Procedures, Teradata, Data Marts, BEx Analyzer, BEx Queries
Education
Osmania University 2003 — 2005
MSc, Computer Science
Biologics, Inc. September 2015 - Present
Blue Cross and Blue Shield of North Carolina May 2015 - September 2015
BCBSNC December 2014 - April 2015
Datrose February 2010 - August 2014
Datrose January 2012 - September 2012
Piedmont Community College August 2006 - December 2009
Caswell Family Medical Center January 2009 - May 2009
Skills
Call Center, Troubleshooting, Technical Support, Workforce Management, Help Desk Support, Call Centers, XP, Computer Hardware, Active Directory, Windows 7, Vendor Management, Laptops, Software Installation, Process Improvement, IT Service Management, Software Documentation, Customer Satisfaction, BMC Remedy, Management, Hardware, Networking, Printers, Microsoft Office, Wireless Networking, Windows Vista, Windows XP Pro, Servers, Computer Repair, Citrix, Access, Lotus Notes, Windows, A+ Certified, Remote Desktop, Windows XP, ITIL, Network Administration, BPO, System Administration, Operating Systems, Information Technology, OS X, Customer Service, Data Entry, Desktop Computers, Microsoft Excel
Education
Piedmont Community College 2007 — 2009
Associate of Science (AS), Medical Office Management/Administration
Piedmont Community College 2006 — 2009
Associate of Science (AS), Office System Technology
Blue Cross and Blue Shield of North Carolina June 2015 - Present
Carolina Sunrock LLC January 2014 - March 2015
Aerocrine June 2012 - December 2013
Pottery Barn 2013 - 2013
Access Point, Inc June 2010 - June 2012
Fleming's Prime Steakhouse & Wine Bar January 2010 - June 2010
Fleming's Prime Steakhouse & Wine Bar October 2008 - June 2010
The Cheesecake Factory July 2007 - January 2009
Romano's Macaroni Grill November 2004 - August 2006
Skills
Great Plains Software, Tax Accounting, Telecommunication..., Financial Reporting, Accounting, Excel, Account Reconciliation, Cash Receipts, Depreciation, Revenue Recognition, Small Business, Sales Tax, Balance, Cash Flow, GAAP, Cost Accounting, Journal Entries, Bank Reconciliation, Accruals, Financial Accounting, Invoicing, General Ledger, Outlook, Finance, Accounts Receivable, Accounts Payable, Microsoft Word, Bookkeeping, Microsoft Office, Financial Statements, Cash Management, Financial Analysis, Internal Controls, Managerial Finance, Tax, Forecasting, Management, Financial Audits, Microsoft Excel
Education
North Carolina State University 2005 — 2013
Bachelor's degree, Accounting and Finance
North Carolina State University - College of Management 2005 — 2013
BS, Accounting
RTI International February 2015 - Present
RTI International September 2011 - February 2015
Digitalsmiths December 2008 - September 2011
Motricity November 2007 - December 2008
Motricity March 2007 - October 2007
Blue Cross and Blue Shield of North Carolina April 2005 - March 2007
Accenture May 2000 - April 2005
Skills
Risk Management, SaaS, Cross-functional Team..., Project Management, Integration, Programming, Architecture, SDLC, Product Management, Software Development, Agile Methodologies, Process Improvement, Change Management, Program Management, Scrum, Strategy, Resource Management, Linux, Software Engineering, Management, Apache, Enterprise Architecture, Engineering
Education
University of North Carolina at Chapel Hill 1998 — 2000
MS, Biomedical Engineering
North Carolina State University 1994 — 1997
BS, Bioengineering
MetLife December 2014 - Present
Orion Health July 2014 - December 2014
Allscripts February 2013 - July 2014
Fujitsu February 2012 - February 2013
Blue Cross and Blue Shield of North Carolina May 2006 - January 2012
Blue Cross and Blue Shield of North Carolina September 2004 - May 2006
Walt Disney World June 2000 - September 2004
Walt Disney Company August 1996 - June 2000
Carolina Power & Light Company September 1995 - August 1996
Carolina Power & Light Company September 1993 - August 1995
Skills
Project Management, Infrastructure, Information Technology, Management, Photography, Healthcare Industry, Entertainment Industry, Utility Industry, Leadership, ITIL, Business Objects, Databases, Integration, Vendor Management, Application Lifecycle..., Project Planning, Business Analysis, Requirements Analysis, Disaster Recovery, Software Project..., Business Process..., PMP, PMO, IT Service Management, Outsourcing, Process Improvement, Enterprise Software, Data Center, Project Delivery, Strategy, SFDC, Software Development
Education
North Carolina State University 1977 — 1981
Bachelor of Science, Industrial Engineering
North Carolina State University 1982 — 1984
Certificate, Computer Science
Project Management Institute 2004 — 2004
PMP, Project Management
Cardinal Gibbons 1973 — 1977
High School, High School
self employeed January 2013 - Present
Blue Cross and Blue Shield of North Carolina May 2011 - November 2012
North Carolina Translational and Clinical Sciences Institute (UNC) October 2010 - May 2011
DocSite May 2009 - June 2010
Gibbs & Soell Public Relations August 2008 - May 2009
Ecast February 2008 - August 2008
Quarry Integrated Communications January 2006 - August 2007
Southern Region IPM Center February 2004 - January 2006
Gibbs & Soell June 2002 - February 2004
VIF Program May 2001 - August 2001
Skills
Healthcare, Lifesciences, Marketing, Public Relations, Customer Service, Marketing Communications, Strategy, Project Management, Social Media, Event Planning, Cross-functional Team..., CRM, Editing
Education
North Carolina State University 2005 — 2010
Technical Communication
North Carolina State University 1999 — 2002
Bachelor of Arts, Communication
Cary High
Blue Cross and Blue Shield of North Carolina June 2015 - Present
BCBSNC July 2013 - Present
US Congress May 2013 - August 2014
Johnson Lexus March 2013 - June 2013
Skills
Critical Thinking, SPSS, Microsoft Office, Large Scale Events, Politics, Childcare, Emotional Intelligence, Child Welfare, European Union Politics, Creative Services, Government Operations, Typing, Teaching Classes, Learning Disabilities, Child Abuse Prevention, Child Sexual Abuse, Early Childhood..., Emotional Branding, Budget Constraints, Budget Estimating, Large-scale Event..., Achievement Recognition, Individual Health..., Health Insurance..., Local Government Finance, Event Planning, Public Speaking, Customer Service, Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Management, Teamwork, Research, Social Networking, Time Management
Education
North Carolina State University 2008 — 2012
Bachelor's degree, Political Science and Government
Mount Tabor High School 2004 — 2008
General Studies
The University of North Carolina February 2015 - Present
Blue Cross and Blue Shield of North Carolina November 1996 - Present
Skills
Healthcare, Strategic Communications, Event Planning, Nonprofits, Program Management, Leadership
Education
Sandhills Community College 1981 — 1984
Associates, Accounting and in Business Administration
Jordan Matthews High School
BCBSNC April 2012 - Present
United Healthcare March 2010 - April 2012
Blue Cross and Blue Shield of North Carolina January 2003 - February 2004
Blue Cross and Blue Shield of North Carolina June 1999 - January 2003
United Healthcare November 1994 - April 1999
COASTAL PRACTICE SERVICES November 1994 - October 1996
Skills
Contract Negotiation, Managed Care, Provider Relations, Healthcare, Healthcare Management, Health Insurance, Medicare, Health Policy, Process Improvement, Credentialing, Strategy, Customer Service, Network Development, Process Redesign, Healthcare Industry, Hospitals, HIPAA, Management, Physicians, Healthcare Consulting, Insurance, Revenue Cycle, Utilization Management, Quality Incentives, Public Speaking, Legal Compliance
Education
North Carolina State University - College of Management 1987 — 1991
Bachelors of Arts - Business Administration
MED-EL October 2013 - Present
Orange County Triangle SportsPlex September 2012 - June 2013
Blue Cross and Blue Shield of North Carolina November 2009 - December 2011
Blue Cross Blue Shield of NC June 2001 - November 2009
BCBSNC December 1996 - June 2001
Skills
Microsoft Office, HIPAA, Data Entry, Claims Handling, Customer Service, Coordination of Benefits, Quality Auditing, Problem Solving, Training, Employee Benefits, Medicare, Claim, Health Insurance, Healthcare, Insurance, Leadership, Process Improvement
Education
Strayer University-North Carolina 2003 — 2008
Bachelor of Science (BS), Computer Networking/Minor in Business
Blue Cross and Blue Shield of North Carolina November 2012 - Present
Blue Cross and Blue Shield of North Carolina 2007 - 2012
Blue Cross and Blue Shield of North Carolina 2005 - 2007
Skills
Health Insurance, Insurance, SDLC, Business Analysis, General Insurance, Process Improvement, Functional Requirements, Content Management, Thunderhead, Budget Management, Vendor Relationship..., Process Development, Software Implementation..., Program/Project..., Collaborative Problem..., Access, Software Documentation, Business Requirements, Budgets, Program Management, Vendor Management, Business Process..., Visio, PMO, Requirements Analysis, Business Process, Project Portfolio..., SharePoint, User Acceptance Testing
Education
College of Notre Dame of Maryland
Bachelor of Arts (BA), Business
Family Resource Center of Raleigh September 2014 - Present
BASF, Inc. October 2012 - March 2014
Blue Cross and Blue Shield of North Carolina November 2002 - September 2011
Dr Desiree Palmer, DMD August 2001 - September 2002
Duke University Medical Center July 1996 - August 2001
Skills
PowerPoint, Microsoft Word, Organizational..., Microsoft Excel, Customer Service, Teamwork, Travel Planning, Insurance, Data Entry, Lotus Notes, Health Insurance, Administrative..., Employee Benefits, Outlook, Microsoft Office, Leadership, Human Resources, Payroll, Employee Relations, Recruiting, Time Management, Onboarding, Visio, Call Centers, Accounts Receivable, Benefits Administration, Process Scheduler, Team Building, Access, PeopleSoft, Training, Office Management, Process Improvement, Interviews, Hiring, Applicant Tracking..., Talent Acquisition, College Recruiting, New Hire Orientations, HRIS, Temporary Placement, Vendor Management, Taleo, Performance Management, Sourcing, Talent Management, Internet Recruiting, Technical Recruiting, ADP Payroll, HR Policies
Education
Strayer University 2014 — 2017
Bachelor of Applied Science (BASc), Criminal Justice/Law Enforcement Administration
University of Phoenix 2009 — 2012
Associate of Arts (AA), Concentration in Business Foundation
South Granville High School 1989 — 1993
Diploma
Blue Cross and Blue Shield of North Carolina 2012 - 2015
East Carolina University March 2012 - April 2012
TEKsystems January 2011 - February 2012
Cisco Systems October 2010 - May 2011
East Carolina University April 2010 - January 2011
American Kennel Club August 2002 - March 2010
Dendrite International, Inc May 2001 - April 2002
University Directories April 2000 - April 2001
Activated Intelligence 1999 - 2000
Hanesbrands Inc. 1988 - 1996
Skills
JAXB, Java, JAXP, XML, XSLT, XSD, DTD, Oracle XDB, Oracle APEX, JNDI, LDAP, Servlets, Swing, Oracle Object Relational, Database Design, Data Modeling, JSP, SQL, PL/SQL, Project Planning, SQLData, JDBC, XPath, XML Schema, XQuery, DOM, SAX, DBI, GPG, SFTP, Regular Expressions, Saxon, Perl, MySQL, Oracle SQLDeveloper, Oracle JDeveloper, SQLNavigator, TOAD, Elixir Opus, Strongmail, Oracle Data Modeler, Oracle XDB ACL, XMLTable, Oracle 11g, ETL, Unix, Unix Shell Scripting, Iptables, sudo, Oracle
Education
North Carolina State University - College of Engineering 1995 — 1999
BS, Computer Science
University of California at Davis 1986 — 1988
Viticulture, Zoology
Dept. of Defense Language Institute, Monterey, CA 1981 — 1982
DOD Professional Level Proficiency Certification, Polish Language
University of California at Berkeley 1977 — 1978
Linguistics
North Carolina State University
Bachelor of Engineering (B.Eng.), Computer Software Engineering
Blue Cross and Blue Shield of North Carolina February 2015 - Present
Blue Cross and Blue Shield of North Carolina May 2013 - February 2015
North Carolina State University August 2011 - May 2013
Colonial Life May 2012 - August 2012
US EPA May 2011 - August 2011
North Carolina State University May 2009 - May 2011
Skills
SAS/SQL, Teaching Experience, Spanish, Statistical Modeling, Organizing, Preparedness, Excel, Word, PowerPoint, Google Docs, Team Leadership, Organizational..., Training Skills, Enterprise Risk..., Decision Analysis, SAS Enterprise Guide, SAS programming, R, WinBUGS, Leadership, Microsoft Excel, SAS, Microsoft Word, Training, Time Series Analysis, Logistic Regression, Analysis, Actuarial Science, Predictive Modeling, Data Analysis, Linear Regression
Education
North Carolina State University
Master’s Degree, Statistics
North Carolina State University - College of Management 2011 — 2013
MBA, Finance Concentration, 3.94
North Carolina State University 2004 — 2010
Bachelor of Science (BS), Statistics, 3.67
North Carolina State University 2008 — 2010
Bachelor of Science (BS), Applied Mathematics, Financial Math Concentration, 3.67
NTT DATA Americas November 2011 - Present
Blue Cross and Blue Shield of North Carolina December 2013 - Present
Pearson November 2011 - December 2013
Sony Electronics August 2008 - November 2011
drugstore.com October 2007 - July 2008
SAP Business Objects April 2004 - September 2007
Trigent Software June 2003 - April 2004
Skills
Data Warehousing, Business Objects, PL/SQL, ETL, SAP BW, Oracle, Unix, Microsoft SQL Server, Business Intelligence, Crystal Reports, Integration, Informatica, Data Migration, Web Intelligence, Requirements Analysis, SDLC, Test Automation, Software Project..., Performance Tuning, DB2, Teradata
Education
Osmania University 1997 — 2001
BE, Computer Science
Blue Cross and Blue Shield of North Carolina November 2014 - Present
J.A. King May 2013 - August 2013
BrightPath Education Services February 2013 - May 2013
Skills
Microsoft Word, Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Teamwork, Research, English, Windows, Social Media, Time Management
Education
North Carolina State University 2010 — 2014
Bachelor of Science (BS), Applied Mathematics
Blue Cross and Blue Shield of North Carolina March 2009 - Present
Blue Cross and Blue Shield of North Carolina January 2005 - March 2009
Blue Cross and Blue Shield of North Carolina November 2000 - January 2005
Blue Cross and Blue Shield of North Carolina February 1999 - November 2000
Blue Cross and Blue Shield of North Carolina August 1997 - February 1999
Blue Cross and Blue Shield of North Carolina September 1996 - August 1997
Healthcare Bu November 1995 - September 1996
Education
Pfeiffer University 1998 — 2000
Master’s Degree, Non-Profit/Public/Organizational Management
North Carolina Central University 1988 — 1993
Bachelor’s Degree, Public Administration
Worldwide Distribution, LLC May 2014 - May 2015
U.S. Flue Cured Tobacco Growers, Inc. June 2006 - April 2014
Better Cable Systems Inc March 2004 - April 2006
Piedmont Construction and Home Improvement, Inc. January 2000 - April 2004
Blue Cross and Blue Shield of North Carolina May 1981 - November 2000
Skills
Office Management, Event Management, Trade Shows, Customer Relations, Marketing Strategy, Logistics Management, Project Management, Sales Operations, Business Development, Payroll, Accounting, Sales, Team Leadership, Team Problem Solving, IRS problem resolution, Web Design, System Verification, Backup & Recovery..., Scheduling Management, Applicant Tracking..., Advertising, Microsoft Office, Management, Project Tracking, WordPerfect, QuickBooks, Flow Charts, GoToMeeting, Team Building, New Business Development, Tobacco Industry, Construction Management, Health Insurance, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Notary Public, Photoshop
Education
Piedmont Community College 1980 — 1983
Certificate in Computer Operations, Business Administration / Computer Operations, 3.8
Blue Cross and Blue Shield of North Carolina July 2015 - Present
Kmart Corporation May 2014 - Present
Kmart/Sears Holdings October 2013 - May 2014
US Foods February 2014 - April 2014
Erickson Living - Senior Care September 2012 - October 2013
Sears Holdings Corporation April 2011 - September 2012
Lucy Corr Village - Senior Living June 2007 - April 2011
Wal-Mart Stores Inc., December 2006 - June 2007
Health First April 2002 - November 2005
VCU Health System December 1998 - April 2002
Skills
Benefits Administration, Employee Relations, PeopleSoft, Onboarding, Talent Acquisition, HRIS, New Hire Orientations, Customer Service, Workers Compensation, Employee Benefits, Performance Management, Recruiting, New Hire Orientation, Employment Law, Medical Billing, Reconciliation, Insurance Verification, Accounts Receivable, Registration, Outstanding Customer..., Open Enrollment, Benefits, Orientation, FMLA, Data Entry, Hiring, Administration, Interviewing, Labor Relations, Compliance, Payroll Processing, Outlook, Coaching, Mentoring, Scheduling, HIPAA, Word, PowerPoint, Excel, Customer Relations, Call Center, Vendor Relations, Supervisory Skills, Billing, Taleo, BrassRing, Kronos, Meditech, Event Planning, Policy
Education
Strayer University (VA) 2009 — 2011
Master Business Administration, Management
Strayer University (VA) 2004 — 2008
Bachelor of Business Administration, Human Resource Management
Blue Cross and Blue Shield of North Carolina July 2013 - Present
Riverspirit Casino November 2009 - July 2012
Outback Steakhouse March 2008 - November 2009
Skills
Microsoft Office, Health Insurance, Claims Handling, Claims Resolution, Problem Solving, Team Management
Education
Spartan College of Aeronautics and Technology 2006 — 2012
Bachelor of Science (B.S.), Aviation Technology Management, 3.40 GPA
BCBSNC December 2014 - Present
Blue Cross and Blue Shield of North Carolina 2010 - November 2014
BCBSNC 2005 - 2009
BCBSNC 2003 - 2005
R.H. Donnelley 2001 - 2003
Skills
Process Improvement, Analysis, Training, Insurance, Claim, Business Process, Testing, Health Insurance, Data Entry, Budgets, Internal Audit, Databases, Team Building, HIPPA, Research, Customer Service, Requirements Gathering, Call Centers, SharePoint, Coaching, Access, Invoicing, Software Documentation, Medicare, Leadership, Microsoft Office, HIPAA
Education
North Carolina Central University
Bachelor of Arts (B.A.), Criminal Justice and Corrections
IBM Seterus August 2010 - Present
Stained Glass Works 1995 - Present
Wells Fargo May 2009 - September 2009
Wachovia June 2008 - April 2009
Wachovia September 2006 - December 2007
Maverick Funding Inc September 2003 - September 2006
HAHT Commerce October 2000 - August 2001
Blue Cross and Blue Shield of North Carolina May 1994 - October 2000
Blue Cross and Blue Shield of North Carolina May 1991 - May 1994
UTC Carrier October 1986 - April 1991
Skills
Business Analysis, Customer Service, Quality Assurance, Product Development, Interpersonal..., Product Launch, Process Improvement, Mortgage Lending, Vendor Management, Risk Management, Banking, Mortgage Banking, Insurance, Visio, Project Management, Business Requirements, SDLC, Strategic Planning, Requirements Analysis, User Acceptance Testing, Interpersonal..., Management, Program Management
Education
State University of New York Empire State College 1983 — 1987
BS, Computer Science & Business Administration
State University of New York at Canton
AAS, Medical Laboratory Technology
Syracuse University
Certificate, Business Information Systems
Blue Cross and Blue Shield of North Carolina October 2014 - Present
Kaiser Permanente June 2006 - June 2014
Skills
Office Skills: Office..., HIPAA, Insurance, Healthcare, ICD-9, Employee Benefits, CPT, Medical Records, Customer Service, Customer Satisfaction, Hospitality, Hospitality Management, Medical Terminology, Medical Education, Medicare, Health Insurance, Medical Billing, Billing Process, Team Building, Team Leadership, Teamwork, Team Management
Education
Santa Monica College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Social Work
Blue Cross and Blue Shield of North Carolina September 2015 - Present
BCBSNC October 2014 - August 2015
North Carolina Central University School of Law July 2012 - May 2015
The Honorable Cheri Beasley, North Carolina Supreme Court August 2014 - October 2014
BCBSNC May 2014 - October 2014
The Coca-Cola Company May 2013 - July 2013
McGuireWoods May 2013 - June 2013
Troutman Sanders LLP May 2012 - July 2012
Troutman Sanders LLP January 2012 - May 2012
Troutman Sanders LLP May 2011 - January 2012
Skills
Public Policy, Legislative Research, Leadership
Education
North Carolina Central University School of Law 2012 — 2015
Juris Doctor
The University of Georgia 2007 — 2010
International Affairs
Blue Cross and Blue Shield of North Carolina November 2014 - Present
Fidelity Investments January 2013 - October 2014
Fidelity Investments June 2011 - December 2012
Time Warner Inc. June 2009 - May 2011
Xerox August 2006 - March 2009
Skills
Customer Service, 401k, Customer Satisfaction, Employee Benefits, Public Speaking, Health Insurance, Sales, Management, Coaching, Creative Writing, Training & Development
Education
North Carolina Central University 2002 — 2004
English Language and Literature, General, 3.898
South Robeson High School 1999 — 2002
High School Diploma, General Education
NC Farm Bureau March 2015 - Present
Southern Farm Bureau Life Insurance Company March 2015 - Present
Blue Cross and Blue Shield of North Carolina March 2015 - Present
Asbury Automotive Group August 2013 - March 2015
Asbury Automotive Group May 2012 - August 2013
Hyundai of Greer December 2011 - May 2012
The Home Depot March 2011 - December 2011
BioCare, Inc February 2010 - October 2010
Radio Shack August 2008 - February 2010
Perry's Bio Tech January 2008 - February 2010
Skills
HAZWOPER, HAZMAT, Hazardous Materials, Safety, Public Safety, Safety Management, Infection Control, Public Speaking, Music, Music Theory, Music Instruction, Pastoral Counseling, Youth Ministry, Music Ministry, Sales Management, Automobile, Automotive, Safety Management..., Leadership, Sales, Recruiting, Sales Operations, Music Education, Retail, Employee Relations, Management, Negotiation, Store Management, Sales Presentations, Marketing Strategy, Customer Retention, Marketing, Pricing, Customer Satisfaction, Profit, Inventory Management, Direct Sales, Employee Training, Customer Service, Business Development, Merchandising, CRM, Training, Loss Prevention, Time Management, Income Statement, Inventory Control, Budgets, Interviews, Team Building
Education
North Carolina State University 2008 — 2008
Certificate, Manager of Environmental Safety and Health
University of North Carolina at Wilmington 2001 — 2006
BA, Music, Philosophy & Religion
Topsail High School 1991 — 1994
High School Diploma, Topsail High School
Wells Fargo Home Mortgage July 2015 - Present
Wells Fargo Home Mortgage May 2012 - July 2015
Harris Teeter September 2005 - December 2012
Wells Fargo Home Mortgage November 2011 - May 2012
Blue Cross and Blue Shield of North Carolina May 2008 - July 2008
Skills
Microsoft Office, Customer Service, Microsoft Word, Leadership, Time Management, Research, Training, Data Entry, Microsoft Excel, PowerPoint, Teamwork, Outlook, Team Building, Management, Event Planning, Public Speaking
Education
North Carolina Central University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
North Carolina Central University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Finance, General
BCBSNC October 2012 - Present
Blue Cross and Blue Shield of North Carolina April 2011 - October 2012
Rent-A-Center July 2010 - April 2011
Palace Pointe Entertainment Center February 2002 - July 2010
Skills
Health Insurance, Customer Service, Microsoft Office, Sales, Leadership, Team Building
Education
North Carolina Central University 2004 — 2010
Bachelor of Science (BS), Mathematics
Blue Cross and Blue Shield of North Carolina August 2007 - Present
Skills
Management, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Research, Sales
Education
Sampson Community College 1998 — 1998
Career Exploration/Awareness Skills
Regence BlueCross BlueShield of Oregon October 2014 - Present
Blue Cross and Blue Shield of North Carolina April 1994 - September 2014
Skills
Cross-functional Team..., Health Insurance, Insurance, Management, Training, Healthcare, Process Improvement, Medicare, Managed Care, Leadership, Program Management, Strategic Planning, Team Building
Education
Pfeiffer University 2004 — 2006
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Saint Augustine’s University 1999 — 2001
Bachelor of Science (B.S.), Organizational Management
Blue Cross and Blue Shield of North Carolina July 2014 - Present
Salix Pharmaceuticals January 2011 - October 2013
Salix Pharmaceuticals January 2006 - December 2010
Salix Pharmaceuticals July 2003 - December 2005
LabCorp January 2001 - July 2003
Skills
Business Intelligence, Data Warehousing, Integration, SharePoint, ETL, Process Improvement, SDLC, Data Modeling, Database Design, Business Analysis, Cross-functional Team..., Microsoft SQL Server, Crystal Reports, Master Data Management, Team Leadership, SQL, Contract Negotiation, ASP.NET, IT Strategy, Software Development, Change Management, Data Management, Web Development, Pharmaceutical Industry, Problem Solving, Budgeting, Team Building, ITIL Certified, Analysis, MySQL, .NET, Web Services, DataFlux, iOS development, XML, Healthcare, Accounting, MongoDB, Python, Reference Data, Metadata Management, Strategic Planning
Education
North Carolina State University
Bachelor's Degree, Accounting, Cum Laude
Towson University
Accounting
University of Maryland Baltimore County
Electrical and Electronics Engineering
LaPlaca Cohen September 2005 - Present
beeDevil Design July 1990 - Present
Ground UP Productions May 2005 - February 2014
Gruner & Jahr January 2005 - August 2005
Duke University Health System December 2003 - January 2005
A Southern Season September 2002 - November 2003
Sitzer:Spuria June 1985 - August 2003
webslingerZ July 2000 - January 2002
Blue Cross and Blue Shield of North Carolina October 1996 - June 2000
Performance, Inc October 1990 - August 1996
Skills
Graphic Design, Logo Design, InDesign, Photoshop, Illustrator, Flash, QuarkXPress, JavaScript, HTML, Photography, Photo Editing, Film Editing, Carpentry, Sound Design, Sound Editing, Set Design, After Effects, Digital Strategy, Mac OS X, Computer Repair, Computer Maintenance, Computer Hardware..., Pointroll, Software Training, Microsoft Office, Graphics Software, Environmental Graphics, Exhibit Design, Web Design, Web Development, Online Advertising, Logos, Art Direction, New Media Strategy, New Media Consulting, Advertising, New Media, Print Production, Catalogs, Photo Art Direction, Art, Magazines, Adobe Creative Suite, Digital Photography, Creative Direction, User Interface Design, Illustration, Interaction Design, Apple, Museums
Education
North Carolina State University 1986 — 1990
BA, Graphic Design
University of North Carolina at Chapel Hill 1985 — 2003
---, Theater, Graphic Design, Astro-Physics
MicroMass Communications, Inc. 2015 - Present
GlaxoSmithKline 2013 - 2015
Blue Cross and Blue Shield of North Carolina 2011 - 2012
Blue Cross and Blue Shield of North Carolina 2009 - 2011
Blue Cross and Blue Shield of North Carolina 2008 - 2009
Skills
Writing, Feature Writing, Editing, Copy Editing, Web Editing, Proofreading, Proofing, Public Relations, Public Speaking, Publications, Event Marketing, Marketing Communications, Corporate Communications, Internal Communications, Strategic Communications, Communications Strategy, Advertising, Brand Awareness, Market Research, Online Marketing, Marketing Strategy, Marketing Research, Direct Marketing, Product Marketing, Spanish, Newsletters, Copywriting, Press Releases
Education
North Carolina State University 2004 — 2008
Bachelor of Arts, Communication with a Public Relations Concentration
Blue Cross and Blue Shield of North Carolina June 2015 - Present
BCBSNC October 2014 - May 2015
BCBSNC December 2012 - October 2014
Blue Cross and Blue Shield of North Carolina February 2010 - December 2012
Skills
Vendor Management, Program Management, Process Improvement, Health Insurance, Risk Management, SDLC, Project Portfolio..., Requirements Gathering, Business Process..., PMP, Cross-functional Team..., Visio, Business Analysis, Business Process, PMO, Leadership, Management, Project Management
Education
North Carolina State University - College of Management 2008 — 2009
B.S., Business Administration- Finance
North Carolina State University - College of Management 2004 — 2008
B.S., Accounting
Blue Cross and Blue Shield of North Carolina May 2015 - Present
Danby House June 2009 - Present
ManPower- BCBSNC August 2014 - March 2015
Arbor Acres Retirement Community June 2013 - November 2014
Oak Forest Health and Rehabilitation February 2007 - March 2010
Skills
Healthcare, Healthcare Management, Cpr Certified, Inpatient, Social Services, Nursing, Patient Safety, ACLS, Acute Care, BLS, Hospitals, Patient Education, Home Care
Education
Salem College 2008 — 2014
Bachelor Science of Business Administration (B.S.B.A.)
Salem College
Blue Cross and Blue Shield of North Carolina March 2015 - Present
Headway Workforce Solutions August 2014 - May 2015
Alarmsouth August 2007 - May 2014
Wells Fargo February 2006 - August 2007
Skills
Recruiting, Customer Service, Long-term Customer..., Microsoft Excel, Microsoft Word, PowerPoint, Fax, Scanners, Xerox Printers, Laser Printers, Strategic Planning, Bookkeeping, Banking, Human Resources, Onboarding, Sales, Sales Operations, Cold Calling, Budgeting, Financial Risk, Inventory Control, 10 Key, Keyboards, Microsoft Office, Management, Managerial Finance, Networking, Social Networking, Office Management, Operational Planning, Risk Assessment, Retail Banking, Technical Recruiting, Windows, Windows XP, Interviews, Payroll, New Hire Orientations, Sourcing, Hiring, Talent Acquisition
Education
Strayer University 2014 — 2018
Bachelor's degree, Accounting
Statesville Senior High 1986 — 1990
Diploma, Regular/General High School/Secondary Diploma Program
Mighty Rabbit Studios, Inc. October 2011 - Present
9th Wonders Boards January 2008 - October 2012
Deutsche Bank Global Technology June 2011 - August 2011
NC State University October 2010 - December 2010
NC State University Undergraduate Tutorial Center August 2009 - December 2010
Blue Cross and Blue Shield of North Carolina May 2010 - August 2010
NC State University October 2009 - May 2010
Skills
Game Design, Unity3D, Java, HTML, CSS, JavaScript, C/C++/C#, Programming, Awesomeness, Photoshop, Pixel Art, Game Development, XNA, SQL, Visual Basic, Python, Visual Studio, Microsoft Office, Assembly, Ruby, Gameplay, Game Programming, Mobile Games, GIMP, Artificial Intelligence, Unreal, 3D Studio Max, C++, Video Games, PHP, iOS development, Pitching Ideas, Ninja Skills, Unreal Engine 3, Eclipse, Subversion, XML, Ruby on Rails, NGUI, Idea Person, Crimefighting, Endorsements, Idea Generation, PS3
Education
North Carolina State University 2010 — 2011
Master's, Computer Science
North Carolina State University 2007 — 2010
Bachelor's, Computer Science
North Carolina School of Science and Mathematics 2005 — 2007
High School Diploma
Blue Cross and Blue Shield of North Carolina July 2015 - Present
Ateb, Inc. April 2014 - July 2015
Kerr Drug June 2011 - April 2014
Kerr Drug October 2008 - May 2011
Hickory Baseball, Inc January 2008 - October 2008
Skills
Writing, Editing, Microsoft Office, Supervisory Skills, Salary Review, Inventory Management, Group Work, Employee Training, Public Speaking, Meeting Planning, Budget Monitoring, Operations Management, Store Operations, Microstrategy, Pharmacy, Administration, Budgets, Forecasting, Teamwork, PowerPoint, Customer Service, Retail, Sales, Microsoft Word, Team Leadership, Management, Leadership
Education
North Carolina Central University 2009 — 2012
Master of Arts (MA), English Language and Literature, General
University of North Carolina at Chapel Hill 2003 — 2007
Bachelor of Arts (BA), English Language and Literature, General
Blue Cross and Blue Shield of North Carolina March 2007 - Present
Oracle January 2004 - January 2007
TEKsystems January 2003 - January 2004
Skills
DB2, SQL, Business Analysis, Business Intelligence, Database Administration, Business Objects, Data Analysis, Oracle Certified DBA, Visual C++, System Administration, SQL Report Writing, PL/SQL, Crystal Reports, Tableau, SDLC, Visio
Education
Regis University 2001 — 2003
Master of Science (MS), Computer Information Technology
University of Colorado at Boulder 1993 — 1996
Bachelor of Arts (BA), Biology, General
Fujitsu North America February 2012 - Present
Blue Cross and Blue Shield of North Carolina March 2000 - February 2012
Motorola 1998 - 2000
Motorola 1995 - 1998
Motorola 1992 - 1995
Skills
Oracle 9i, 10g, 11g, SQL Server 2000-2008, AIX, TSQL, SQL*Plus, Solaris, HP-UX, TACL, Perl, HTML, PHP, Access, Oracle, Microsoft SQL Server, T-SQL, Databases, Performance Tuning, Unix, Software Development, SharePoint, Servers, Testing, Troubleshooting, COBOL, Storage, IBM AIX
Education
Pfeiffer University 2002 — 2004
MBA, Master of Business Administration
Park University 1992 — 1997
B.S., Computer Information Systems
Blue Cross and Blue Shield of North Carolina August 2007 - Present
Golden Corral September 2004 - August 2007
John A .Logan Community College February 2004 - August 2004
Southern Illinois University September 2003 - January 2004
Skills
Needs Assessment, Task Analysis, Training & Development, Program Evaluation, Human Performance, Working Knowlege of..., Adobe Captivate, Adobe Photoshop, WebEx -Meeting Center,..., Plateau LMS
Education
Southern Illinois University, Carbondale 2002 — 2003
Master of Science in Education, Curriculum & Instruction, Instructional Design & Development
Southern Illinois University, Carbondale 1998 — 2001
Bachelor of Science, Workforce Education, Administrative Services & Training
Blue Cross and Blue Shield of North Carolina April 2014 - Present
Blue Cross Blue Shield of North Carolina November 2011 - April 2014
Blue Cross and Blue Shield of North Carolina December 2007 - November 2011
Carolinas Healthcare System January 2003 - November 2007
American Healthcare LLC April 2002 - December 2002
American Healthcare LLC December 1999 - April 2002
LoneStar Turn-Key Systems April 1995 - November 1999
Dynamic Marketing Services, Incorporated January 1993 - April 1995
Skills
Data Warehousing, Business Analysis, SDLC, Microsoft SQL Server, Business Intelligence, Data Modeling, Business Objects, Software Development, Systems Analysis, Crystal Reports, Computer Science, Requirements Gathering, ETL, Business Process, Software Documentation, SQL, Information Technology, Software Project..., Teradata Data Warehouse, Change Management, Problem Management, Project Management, Distributed Team..., Vendor Management, Data Analysis, Business Relationship..., Agile & Waterfall..., Lean Thinking, IT Management, Process Improvement, Release Management, Data Quality, Business Readiness, Data Architecture, Data Management
Education
Stephen F. Austin State University 1988 — 1992
Bachelors of Science, Computer Science
Farragut Systems March 2013 - Present
Blue Cross and Blue Shield of North Carolina 2006 - 2013
BCBSNC 2006 - 2013
Motorola 2003 - 2006
Nortel Networks 1985 - 2003
Skills
PMP, Project Management, Software Project..., Software Development, People Development, Staff Management, Program Management, SDLC, Computer Engineering, Electrical Engineering, Budget Process, Vendor Management, Cross-functional Team..., Agile Methodologies, Agile Project Management, Agile & Waterfall..., Project Planning, MS Project
Education
Syracuse University 1991 — 1993
MBA, Business Administration
Queen's University 1981 — 1985
BSc, Electrical Engineering
First Endeavors Inc. January 2010 - Present
Blue Cross and Blue Shield of North Carolina July 2007 - June 2011
Almac Group September 2007 - April 2008
BCBSNC March 2005 - September 2007
Skills
Notary Public, Case Managment, Program Management, Accounting, Medical Claims..., Medical Coding, QuickBooks, Volunteer Management, Non profit program..., Communications and...
Education
Western Carolina University 2008 — 2010
Project Managment Certificate, Project Management
Pfeiffer University 2003 — 2007
Bachelor of Science, Business Administration
Blue Cross and Blue Shield of North Carolina April 2015 - Present
Genband January 2014 - March 2015
SchoolDude.com May 2012 - December 2013
Diagnosoft, Inc. September 2011 - April 2012
Graphic and Web Design Freelancer March 2011 - September 2011
Ergo In Demand, Inc. August 2005 - March 2011
National Institute for Learning Disabilities January 2001 - May 2005
Accelerating International Mission Stratagies January 1997 - January 2001
Skills
PHP, osCommerce, jQuery, CSS, XHTML, AJAX, HTML, API, ASP.NET, VisualBasic.Net, SQL, Flash, C++, SEO, JavaScript, Dreamweaver, APIs, CMS, Web Development, CSS3, E-commerce, VB.NET, HTML 5, Photoshop, Web Content Management, Web Design, Web Project Management, Wordpress, Email Marketing, Content Management, MySQL, User Experience, Microsoft SQL Server, Website Development, Visual Studio, WordPress, Software Development, C#, Web Applications, Visual Basic, MVC, HTML5
Education
Regent University 1994 — 2000
MA, Biblical Studies
North Carolina State University
Bachelor of Science
inVentiv Health Clinical August 2015 - Present
Quintiles April 2015 - Present
Quintiles November 2010 - April 2015
PPD April 2008 - November 2010
PPD February 2007 - April 2008
Verizon September 2006 - February 2007
Blue Cross and Blue Shield of North Carolina October 2005 - September 2006
Skills
Customer Service, Public Speaking, Microsoft Excel, Microsoft Office, Leadership, Management
Education
North Carolina State University 2000 — 2004
Bachelor's degree, Communications
Blue Cross and Blue Shield of North Carolina January 2012 - Present
IBM September 2004 - March 2011
Education
Strayer University 2010 — 2013
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 4.0
West Virginia University 1996 — 2000
Bachelor of Science (B.S.), Business Administration, Management and Operations, 3.0
BB&T September 2011 - Present
NET(net) January 2010 - September 2011
Jeffrey I. Gordon: Negotiator June 2003 - January 2010
Neopatents September 2008 - February 2009
First Citizens Bank March 2007 - June 2008
Avaya August 2006 - February 2007
Blue Cross and Blue Shield of North Carolina April 2004 - August 2006
Progress Energy August 2001 - June 2003
TIBCO Software Inc August 2000 - April 2001
OAO Corporation 1999 - 2000
Skills
Risk Management, Strategic Sourcing, Negotiation, Supplier Management, Procurement, Spend Analysis, eSourcing, E-procurement, Compliance, Sourcing, Sourcing & Procurement, Supplier Evaluation, Contract Management, Contract Negotiation, Vendor Management, Software Licensing, Supply Management, Process Improvement, Outsourcing, Supply Chain, Management, Licensing, Business Development, Change Management, Budgets, Strategic Partnerships, RFP, Cross-functional Team..., Business Strategy, Strategy, Human Resources, Mergers & Acquisitions, Strategic Planning, Program Management, Telecommunications, Intellectual Property, Business Process..., Operations Management, Management Consulting, IT Management, Analysis, Sales, Analytics
Education
North Carolina State University - College of Management 2006 — 2008
MBA, Business
Valparaiso University School of Law 1995 — 1998
JD, Law
Valparaiso University 1990 — 1994
BS, Psychology, Philosophy
Missouri Military Academy 1986 — 1987
Blue Cross and Blue Shield of North Carolina June 2015 - Present
BCBSNC February 2014 - May 2015
Duke University Talent Identification Program July 2010 - February 2014
Emily Swartzlander Communications February 2010 - July 2010
Greater Columbus Arts Council September 2006 - February 2010
Thurber House October 2002 - August 2006
The Associated Press August 2001 - October 2002
Skills
Editing, Event Planning, Marketing, Strategy, Non-profits, Media Relations, Public Relations, Social Media, Blogging, Public Speaking, Marketing Communications, Research, Social Media Marketing, Email Marketing, Leadership, Nonprofits, Strategic Planning, Marketing Strategy, Strategic Communications, Management, Newsletters, Press Releases, Event Management
Education
Ohio State University 2003 — 2006
MBA, Marketing, Strategy
Ohio University 1997 — 2001
BSJ, Journalism
BCBSNC June 2014 - Present
Blue Cross and Blue Shield of North Carolina December 2011 - May 2014
Blue Cross and Blue Shield of North Carolina December 2009 - December 2011
Blue Cross and Blue Shield of North Carolina June 2005 - December 2009
Blue Cross and Blue Shield of North Carolina August 2000 - May 2005
Trigon Blue Cross Blue Shield 1993 - 2000
Skills
Managed Care, Healthcare, Insurance, Vendor Management, Health Insurance, Process Improvement, Leadership, Strategic Planning, Business Analysis, Medicare, Healthcare Information..., Program Management, Healthcare Management, Cross-functional Team..., Management, Business Process...
Education
Virginia Polytechnic Institute and State University 1991 — 1993
MBA
Radford University 1985 — 1989
BSN, Geriatric Nurse/Nursing
NC State University August 2012 - Present
Cisco December 2009 - August 2012
Hartman Communications January 2007 - August 2012
State of North Carolina June 2003 - January 2007
Governor's Office January 2001 - June 2003
MicroMass Communications 2000 - 2001
Blue Cross and Blue Shield of North Carolina 1998 - 2000
The News & Observer 1990 - 1996
Education
North Carolina State University 1987 — 1993
Blue Cross and Blue Shield of North Carolina December 2014 - Present
BCBSNC May 2013 - Present
Duke University August 2010 - May 2013
VIF Program September 2009 - July 2010
VIF Program April 2009 - September 2009
Apex Systems April 2009 - September 2009
Strategic Consulting Services, SunGard Higher Education November 2005 - July 2008
SunGard Higher Education August 2001 - November 2005
SunGard Higher Education (formally SCT, Corp.) August 1998 - August 2001
SunGard Higher Education (formally SCT, Corp.) June 1996 - August 1998
Skills
Techincal Writing, Software Implementation, Software Training, Requirements Analysis, Requirements Gathering, System Requirements, Troubleshooting, Customer Presentations, Presentation Coaching, Data Presentation, Communications Planning, Technical Presentations, Software Project..., Project Implementation, Project Planning, Process Improvement, Business Process..., Process Mapping, Process Optimization, Visio, MS Project, SAP R/3, SAP Portal, Wordpress, Wikis, Technical Writing, Analysis, Training, Databases, Business Analysis, Business Process Design, Leadership, Program Management, Project Management, Business Process, Management, SharePoint, Vendor Management, Consulting, Integration, SDLC, Information Technology, Change Management, Cross-functional Team..., Professional Services, Software Documentation, Enterprise Software
Education
BCBSNC 2014 — 2015
Organizational Change Agent, Certification in Change Management
North Carolina State University 2007 — 2010
MS, Technical Communication
Rochester Institute of Technology 1991 — 1996
BS, Professional and Technical Communication
Blue Cross and Blue Shield of North Carolina 2014 - Present
Blue Cross Blue Shield of North Carolina 2012 - 2014
Blue Cross Blue Shield 2011 - 2012
Blue Cross Blue Shield 2008 - 2011
Blue Cross Blue Shield 2007 - 2008
PowerSecure 2004 - 2007
PowerSecure 2003 - 2004
IBM 2001 - 2003
Skills
Business Process, Process Improvement, Business Process..., Project Management, Six Sigma, Business Analysis, Project Portfolio..., Leadership, Cross-functional Team..., PMO, SDLC, Visio, Portfolio Management, Change Management, Data Analysis, Lean, Root Cause Analysis, Process Consulting, Facilitation, Continuous Improvement, Operational Readiness, Risk Management, Stakeholder Management, Agile Methodologies, Software Project..., Release Management, Process Engineering, Business Process...
Education
Penn State University 1996 — 2001
BS, Chemical Engineering
North Carolina State University
Six Sigma Green Belt Certification
Blue Cross and Blue Shield of North Carolina July 2014 - Present
Blue Cross and Blue Shield of North Carolina February 2010 - July 2014
Blue Cross and Blue Shield of North Carolina 2006 - January 2010
BCBSNC 2002 - 2005
BCBSNC 2000 - 2003
BCBSNC 1995 - 2000
Skills
Healthcare, Strategic Planning, Healthcare Management, Program Management, Business Development, Health Policy, Performance Management, Mergers, Product Development, Health Insurance, Managed Care, Insurance, Process Improvement, Vendor Management, Health Savings Accounts, Employee Benefits, Business Analysis, Cross-functional Team..., Analytics, Strategy, Mergers & Acquisitions, HIPAA, Business Strategy
Education
Texas A&M University
MBA, Business
University of New Hampshire
BA, Economics, History
BCBSNC 2011 - Present
BCBSNC September 2008 - 2011
Blue Cross and Blue Shield of North Carolina 2006 - 2008
BCBSNC 2002 - 2006
BCBSNC 1998 - 2002
Skills
Call Centers, Business Requirements, SharePoint, Health Insurance, Change Management, Software Documentation, Quality Assurance, Data Analysis, Risk Management, Requirements Analysis, Business Analysis, Project Management, Vendor Management, Program Management, SDLC
Education
Sandhills Community College 1990 — 1994
Lake County Physicians' Association April 2010 - Present
Lake County Physicians' Association March 2006 - April 2010
HEWITT ASSOCIATES, LLC July 2004 - December 2005
Blue Cross and Blue Shield January 2003 - July 2004
Blue Cross and Blue Shield of North Carolina January 1999 - January 2003
BUTLER CLINICAL RECRUITMENT January 1996 - January 1996
SMITHKLINE BEECHAM - DPS January 1995 - January 1996
Skills
Insurance, Managed Care, Health Insurance, Program Management, Training, Employee Benefits, Strategy, Risk Management, Healthcare, HIPAA, Strategic Planning, PowerPoint, Benefits Administration, Policy, Medicare, Management, Healthcare Industry
Education
Pfeiffer University 2000 — 2003
MBA/MHA, Health Care and Business
Winona State University 1989 — 1994
BA, Psychology
Blue Cross and Blue Shield of North Carolina October 2008 - Present
GlaxoSmithKline April 2007 - February 2008
GlaxoSmithKline February 2000 - March 2007
GlaxoWellcome January 1995 - January 2000
Burroughs Wellcome January 1993 - January 1995
Burroughs Wellcome January 1990 - December 1992
GlaxoWellcome January 1985 - December 1990
Education
North Carolina State University 1978 — 1982
Blue Cross and Blue Shield of North Carolina April 2015 - Present
Ciber January 2014 - April 2015
GlaxoSmithKline August 2007 - December 2013
GlaxoSmithKline 1991 - 2009
Emerging Technologies Consultants 1996 - 1999
Skills
CRO, Pharmaceutical Industry, Validation, SDLC, Clinical Development, GCP, Process Improvement, Business Analysis, Project Management, Six Sigma, GLP, Cross-functional Team..., FDA, Clinical Trials, Software Documentation, PMP, CTMS, Document Management, Program Management, Agile Methodologies, Business Process, Requirements Gathering, Problem Analysis, Management, Change Control, Scrum, Enterprise Software
Education
North Carolina State University 1988 — 1993
Bachelor of Arts (BA), English Language and Literature/Letters
Blue Cross Blue Shield October 1995 - Present
Blue Cross and Blue Shield of North Carolina October 1989 - Present
Self Employed – Durham, NC Human Resources Consultant, 2000 - 2005 2000 - 2005
Blue Cross Blue Shield October 1989 - December 1995
Tele Sec Temporary Personnel March 1986 - January 1989
Skills
Employee Benefits, Performance Management, Employee Relations, Recruiting, Human Resources, Training, Change Management, Interviews, Leadership, Policy, Organizational..., Temporary Placement, Program Management, Call Centers, Strategy, Hiring, Talent Management, Organizational..., Leadership Development, Succession Planning, Organizational Design, Management Development, Coaching, Workshop Facilitation, Executive Coaching, Career Development, Team Building, Culture Change, HR Policies, Employee Engagement, Onboarding, Talent Acquisition, HR Consulting, Talent Review,..., Performance Management,..., Management, Executive &..., Change Management &..., MBTI, EQi, Hogan, &..., Talent & Professional..., Experiential & Action..., Culture & Diversity..., Organization..., Benefits Administration, Management, Sourcing, Deferred Compensation, Personnel Management
Education
Pfeiffer University
Masters of Science, Organizational Management
University of MarylandCollege
Bachelor of Arts, Sociology
Blue Cross and Blue Shield of North Carolina April 2015 - Present
Blue Cross and Blue Shield of North Carolina August 2014 - April 2015
Digital Tempus, Inc. January 2013 - August 2014
Digital Tempus, Inc. June 2011 - August 2014
Digital Tempus, Inc. April 2009 - June 2011
Cephalon, Inc. May 2008 - August 2008
Cephalon May 2007 - August 2007
Skills
Strategic Planning, Business Intelligence, Business Strategy, Change Management, Business Process..., S&OP implementation, Plannning, Forecasting, Supply Chain Management, Portfolio Optimization, Supply Chain..., Supply Chain, Strategic Sourcing, Demand Planning, Analytics, Demand Forecasting, Pharmaceutical Industry, Teamwork, Management, Cross-functional Team...
Education
Penn State University 2005 — 2009
Supply Chain and Information Systems
Windsor Group July 2012 - Present
Blue Cross and Blue Shield of North Carolina 2005 - July 2012
Blue Cross Blue Shield of Michigan October 2000 - October 2005
Central and South West (Now AEP) October 1989 - August 2000
Public Service Company of Oklahoma 1987 - 1989
Public Service Company of Oklahoma 1984 - 1987
Public Service Company of Oklahoma 1981 - 1984
Central and South West (Now AEP) 1979 - 1981
Skills
Health Insurance, Healthcare Industry, Utility Industry, Strategic Leadership, Cost Reduction, IT Financial Management, Managing Large Budgets, IT Service Management, Strategic Technology..., Strategic Influence, Solutions Architecture, Infrastructure Planning, IT Infrastructure..., Project Portfolio..., Call Center Technology..., Data Center, Vendor Management, Mergers, Consolidation, Sourcing Transitions, IT Governance, HIPAA, Shared Services, Virtualization, Private Cloud, Business Process Design, Organizational..., Lean IT, Building Relationships, Collaborative Leadership, Creative Thinking, Consulting, Contract Negotiation, Disaster Recovery, Business Continuity..., Storage Management, IT Sourcing, Applications, Technical Architecture, Solution Architecture, Management, Infrastructure, Strategy, Governance, Mergers & Acquisitions, Program Management, ITIL, Process Improvement, SDLC, IT Management
Education
Regis University
MBA, Business Administration and Management, General
University of Oklahoma
BLS, Liberal Studies (Interdisciplinary Degree Program)
Tulsa Community College
AAS, Computer Science
Executive Program at HBS
Managing the Information Services Resource an executive program at Harvard Business School
Wayne State University
Executive Education, UAW-BCBSM Joint Leadership Development Program
Blue Cross and Blue Shield of North Carolina December 2013 - Present
Netvision Resources Inc, July 2010 - Present
Fidelity Investments July 2012 - December 2013
GTRAS February 2007 - July 2010
Symphony Services May 2005 - January 2007
Eka Software Solutions June 2004 - May 2005
Skills
Java Enterprise Edition, Spring, Struts, Agile Methodologies, Tomcat, Hibernate, Java, XML, Web Services, SOA, Weblogic, JBoss Application Server
Education
Pune Institute of Computer Technology
Blue Cross and Blue Shield of North Carolina April 2015 - Present
Blue Cross and Blue Shield of North Carolina August 2014 - April 2015
BCBSNC August 2010 - August 2014
BCBSNC October 2008 - May 2010
BCBSNC November 2006 - October 2008
Skills
Process Improvement, Health Insurance, HIPAA, Medicare, Insurance, Access, Visio, Business Analysis, Call Center, Customer Service, Vendor Management, Provider Relations, Data Analysis, Software Documentation, Managed Care, Healthcare, Call Centers, Employee Benefits, Requirements Gathering, Claim, Leadership, Training, Business Process..., Program Management, Team Building, Project Management, Business Requirements, Analysis, Management, SharePoint
Education
Southern New Hampshire University 2015 — 2018
Health/Health Care Administration/Management
BCBSNC July 2014 - Present
Blue Cross and Blue Shield of North Carolina November 2011 - June 2014
Blue Cross and Blue Shield October 2001 - October 2011
Blue Cross and Blue Shield of North Carolina September 2000 - October 2001
Education
Roanoke College 1988 — 1990
Bachelor of Business Administration, Accounting
Clemson University October 2012 - Present
United Healthcare January 2010 - October 2012
Blue Cross and Blue Shield of North Carolina March 2008 - February 2009
International Paper 2007 - 2008
Guilford County Schools 2004 - 2007
Greensboro Regional Realtors Association 2001 - 2004
Camden County Division of Public Affairs 2000 - 2001
Rowan University 1999 - 2000
U.S. District Court 1989 - 1999
Skills
Corporate Communications, Internal Communications, Strategic Communications, Crisis Communications, Public Relations, Newsletters, Social Media, Press Releases, Media Relations, Event Planning, Fundraising, Editing, Event Management, Leadership, Nonprofits, Speech Writing, Community Development, Volunteer Management, Communication Training, Strategy, Marketing, Strategic Planning, Program Management, Management, Project Management, Communications Planning, Marketing Communications, Publications, Copywriting, Copy Editing, Social Networking, Web Content, Facebook, Blogging
Education
Rowan University
MA, Public Relations
Temple University
BA, Criminal Justice
Alliance Behavioral Healthcare February 2014 - Present
First Step Services, LLC November 2012 - Present
Freedom House July 2006 - February 2014
Blue Cross and Blue Shield of North Carolina June 1998 - June 2008
Skills
Non-profits, Mental Health, Group Therapy, Community Outreach, Psychotherapy, Nonprofits, Mental Health Counseling, Therapists, Behavioral Health, Adolescents, Crisis Intervention, Family Therapy, Social Services, Program Development, Psychology, Treatment
Education
North Carolina Central University 2005 — 2010
Master of Arts, Agency Community Counseling
Shaw University 1999 — 2004
Bachelor of Arts, Sociology
Blue Cross and Blue Shield of North Carolina March 2010 - Present
UIS Consulting December 2006 - Present
Credit Suisse August 2009 - January 2010
Visteon Corporation May 2008 - February 2009
Aurora Health Care March 2007 - February 2008
UBICS October 2005 - November 2006
Skills
SDLC, Requirements Analysis, Java Enterprise Edition, XML, Oracle, Enterprise Architecture, Web Services, SQL, Integration, Websphere, Struts, Agile Methodologies, Tomcat, Spring, WebLogic, Unix, JCAPS, Message Broker, WebSphere MQ, RAD, Java, PL/SQL, Software Development, Microsoft SQL Server, Solution Architecture, Business Analysis, Wily Introscope, RTC, DB2
Education
Osmania University 2002 — 2015
Masters in Computer Applications, Computers
Osmania University 1999 — 2012
Bachelors In Computer Applications, Computer Science
Blue Cross and Blue Shield of North Carolina April 2013 - Present
Fujitsu Americas Inc. March 2012 - April 2013
Blue Cross and Blue Shield of North Carolina July 2007 - March 2012
NCFAPA May 2005 - September 2007
SAS Institute July 2001 - August 2005
CDI Professional Services April 1998 - November 2000
Skills
SCCM, Server 2000-2008, Technical Documentation, WSUS, VMware, SMS, Project Planning, Project Coordination, Cost Accounting, Project Management, Customer Support, Troubleshooting, ITIL, Security, Servers, System Deployment, Windows Server, Data Center, Information Technology, Requirements Analysis, Operating Systems, Disaster Recovery
Education
North Carolina State University - College of Management 2003 — 2006
BS, Information Technology
UnitedHealth Group January 2012 - Present
Toyota Financial Services December 2010 - Present
YP 2013 - 2015
YP 2013 - 2015
Blue Cross and Blue Shield of North Carolina January 2010 - March 2010
EMC Captiva February 2005 - January 2009
CLARIDYNE INC January 2004 - February 2005
VERITAS Software February 2003 - January 2004
Portal Software June 1999 - November 2002
AT&T 1996 - 1999
Skills
Software Quality..., SDLC, Microsoft SQL Server, Agile Methodologies, Testing, Software Development, Quality Assurance, Software Documentation, Test Planning, Test Automation, Linux, Oracle, Quality Center, HP Quality Center, Enterprise Software, Integration, Test Cases, Databases, User Acceptance Testing
Education
San Jose State University 1989 — 1994
BS, Computer Science
BCBSNC December 2010 - Present
Blue Cross and Blue Shield of North Carolina May 2007 - December 2010
Blue Cross and Blue Shield of North Carolina August 2004 - May 2007
ITC^DeltaCom / BTI 2000 - August 2004
GE Capital 1997 - 2000
Jacksonville High School 1996 - 1997
US Navy 1994 - 1996
US Navy 1992 - 1994
Skills
Vendor Management, Insurance, Health Insurance, Requirements Analysis, SDLC, Business Analysis, Program Management, PMO, Process Improvement, Software Documentation, Business Process..., HIPAA, IT Strategy, Business Process, Integration, Software Project..., Application Architecture, Project Management, PMP, Business Intelligence, Requirements Gathering, Analysis, Cross-functional Team..., Project Portfolio..., Change Management, Management
Education
North Carolina State University 2003 — 2005
Master of Business Administration (M.B.A.), Finance Concentration
University of North Carolina at Chapel Hill 1988 — 1992
Bachelor's Degree, Physics, 3.2
Blue Cross and Blue Shield of North Carolina March 2012 - Present
Blue Cross Blue Shield of North Carolina (BCBSNC) June 2009 - March 2012
SAS August 2008 - December 2008
Geomagic July 2007 - August 2008
Peopleclick December 2005 - June 2007
WCPSS - Evaluation & Research Division July 2004 - November 2005
General Electric - Capital Corporate Division June 1999 - April 2004
Skills
Agile Methodologies, Cross-functional Team..., Six Sigma, Project Management, Vendor Management, Strategic Planning, PMP, Leadership, PMO, Program Management, Quality Assurance, SDLC, Process Improvement, Management, Business Process..., Business Analysis, Software Project..., Change Management, Integration, Training
Education
Western Carolina University 2007 — 2008
Masters, Project Management, 3.83 Magna Cum Laude
North Carolina State University 1998 — 2001
Bachelor of Science, Business Management; Concentration Information Systems, 3.25 Cum Laude
Blue Cross and Blue Shield of North Carolina June 2015 - Present
Total Outsourced Systems July 2014 - July 2015
Xerox April 2014 - July 2014
Affiliated Computer Services/Xerox June 2008 - December 2013
Affiliated Computer Services February 2006 - June 2008
Skills
IEX, Telecommunications, CMS, Workforce Management, Avaya, ACD, Workforce Planning, Avaya Technologies, Vendor Management, Call Centers, Troubleshooting, Training, Human Resources, Customer Service, Customer Satisfaction, Outsourcing, Leadership, Process Improvement, Recruiting, Team Building, Team Leadership
Education
Northwood University 2002 — 2005
N/A, Management Information Systems
Tarrant County College 1999 — 2001
CONFIDENCIAL March 2015 - Present
Blue Cross and Blue Shield of North Carolina October 2013 - August 2014
WPS Health Insurance June 2012 - August 2013
CareSource Management Group June 2008 - July 2009
Confidential January 2008 - July 2008
Skills
ClearQuest, WinRunner, Comparex, PVCS, SQA Suite, Quality Assurance, Software, Business Analysis, Testing, SQL, SDLC, Visio, Healthcare, Requirements Analysis, Project Management, Unix, Business Intelligence, Software Documentation, User Acceptance Testing, Databases
Education
Spring Garden College 1982 — 1985
Computer software consultant, 3.0
Philadelphia High School 1978 — 1982
High school, 3.5
Blue Cross Blue Shield of North Carolina January 2015 - Present
BCBSNC 2008 - January 2015
Blue Cross Blue Shield of North Carolina 2003 - 2008
Blue Cross Blue Shield of North Carolina 1999 - 2003
Blue Cross and Blue Shield of North Carolina 1996 - 1999
Blue Cross Blue Shield of North Carolina 1987 - 1996
Skills
Health Insurance, Healthcare, Managed Care, Health Policy, Insurance, Employee Benefits, Process Improvement, Healthcare Industry, Provider Relations, Health Savings Accounts, Leadership, Disease Management, Claim, Data Analysis, Grant Writing, Health Services Research, Sales Presentations, Client Presentation, HIPAA
Education
Purdue University 1982 — 1985
Ph.D., Health Services Research
Purdue University 1980 — 1982
MS, Health Services Research
College of William and Mary 1976 — 1980
BA, Sociology
Blue Cross and Blue Shield of North Carolina November 2009 - Present
BCBSNC May 2006 - October 2009
Siemens Healthcare December 1997 - April 2006
Skills
Business Analysis, HIPAA, Healthcare Information..., Requirements Analysis, SDLC, Agile Methodologies, EDI, Process Improvement, Analysis, Software Development, Business Requirements, Healthcare, Integration, Project Portfolio..., Testing, Visio, Management, Project Management
Education
Slippery Rock University of Pennsylvania 1990 — 1993
B.S., Occuupational Health, Safety and Management
Heritage Home Group LLC July 2014 - May 2015
Pepsi Beverages Company September 2010 - July 2014
Blue Cross and Blue Shield of North Carolina September 2006 - February 2010
MedSyn dba Dexter Sport Science October 2001 - September 2006
American Express October 1989 - October 2001
Skills
Leadership, Account Management, Microsoft Office, Customer Service, Public Speaking, Training, Team Building, Management, Event Planning, Budgets, Human Resources, Microsoft Excel, SAP ERP, Oracle, JD Edwards, IBM AS/400, Accounts Payable &..., Accounts Receivable, Analysis, Process Improvement, Change Management, Organizational..., Business Process...
Education
Pfeiffer University 2006 — 2015
Business Administration and Management, General
Blue Cross and Blue Shield of North Carolina June 2010 - Present
Blue Cross Blue Shield of North Carolina October 2005 - May 2010
Skills
Microsoft Word, Fundraising, Microsoft Office, Time Management, Microsoft Excel, Management, Event Planning, Community Outreach, Social Media, PowerPoint
Education
Western Carolina University
Master’s Degree, Project Management
Salem College 2005 — 2013
Bachelor of Arts (B.A.), Religion/Religious Studies
AT&T July 2011 - Present
United Airlines May 2009 - February 2012
JPMorgan Chase 2007 - 2008
Blue Cross and Blue Shield of North Carolina 2006 - 2007
Wipro Technologies 2004 - 2005
Skills
Integration, Telecommunications, Vendor Management, Agile Methodologies, Team Management, Testing, Airlines, Project Planning, Genesys, Unix, Software Development, Program Management, Engineering, SDLC, Requirements Analysis, SQL, Web Services
Education
Osmania University
Bachelor's degree, Electrical, Electronics and Communications Engineering
NC Public Schools July 2002 - Present
Durham Public Schools August 2011 - July 2013
Person County Schools September 2007 - August 2011
Blue Cross and Blue Shield of North Carolina September 2005 - September 2007
Skills
Staff Development, Workshop Facilitation, Outlook, PowerPoint, Research, Microsoft Office, Teaching
Education
University of Phoenix 2010 — 2012
Master of Education (M.Ed.), Teacher Leadership
North Carolina Central University 1998 — 2002
BA, History
BCBSNC August 2008 - Present
BCBSNC May 2007 - August 2008
Blue Cross and Blue Shield of North Carolina September 2001 - May 2007
Kerr Drug January 1996 - March 2006
Skills
Quality Center, Health Insurance, User Acceptance Testing, System Testing, QTP, Test Planning, Test Cases, Agile Testing, Regression Testing, Test Execution, Defect Tracking, Waterfall, LoadRunner, Test Management, Integration Testing, Manual Testing, Software Quality..., SoapUI, Test Automation, Performance Testing, ISTQB, HP QTP, HP Quality Center
Education
North Carolina Central University 1997 — 2001
Bachelor of Business Administration (BBA), Business Administration and Management, General
NBHS
NBHS
Community Emergency Response Team (CERT) June 2007 - Present
Blue Cross and Blue Shield of North Carolina May 2001 - February 2011
Medicor 1999 - 2000
Skills
Process Improvement, Data Center, Health Insurance, Medicare, Program Management
Education
Virginia Commonwealth University - School of Business 1984 — 1987
MBA, Business
Randolph College 1980 — 1983
BA, American Studies, Business & Economics
Quality Technology, Inc. (QuTech) September 2012 - Present
Quality Techology 2013 - 2015
Quality Techology 2013 - 2015
CareFirst BlueCross BlueShield September 2008 - 2013
Blue Cross and Blue Shield of North Carolina March 2001 - August 2007
Department of Health & Human Services/Child Support Enforcement March 1992 - October 2001
Skills
FACETS, TSO, FileNet,..., MS Word, MS ..., Insurance, Visio, PeopleSoft, Access, Health Insurance, SDLC, Requirements Gathering, Analysis, Business Requirements, Business Analysis, HIPAA, ICD-10
Education
Strayer University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration
Prince George's Community College 2011 — 2012
Blue Cross and Blue Shield of North Carolina December 2014 - Present
Blue Cross and Blue Shield of North Carolina April 2013 - December 2014
Blue Cross and Blue Shield of North Carolina July 2010 - April 2013
Blue Cross and Blue Shield of North Carolina June 2009 - July 2010
Blue Cross and Blue Shield of North Carolina May 2007 - June 2009
bioMerieux January 2005 - May 2007
IBM June 2000 - January 2005
Skills
Financial Reporting, Financial Analysis, Variance Analysis, Finance, Process Improvement, General Ledger, Analysis, Accounting, Hyperion Enterprise, Sarbanes-Oxley Act, Essbase, Microsoft Excel, Microsoft Office, Business Analysis, Insurance, Management, Accounts Receivable, Business Objects, Crystal Reports, Accruals, Journal Entries, Internal Controls, Account Reconciliation, Hyperion, Excel, Reconciliations, Cash Receipts, Fixed Assets, Financial Accounting, Financial Audits, GAAP, Invoicing, Change Management, Team Leadership, Team Management, Team Building, Health Insurance, Cross-functional Team..., Leadership, Training, Auditing, Business Process..., Internal Audit, Data Analysis, Access, Healthcare, Business Process, Strategic Planning, Managerial Finance
Education
Penn State University
B.S., Accounting
BCBSNC September 2014 - Present
BCBSNC December 2012 - September 2014
Blue Cross and Blue Shield of North Carolina October 2007 - December 2012
Skills
Insurance, Claim, Health Insurance, Property & Casualty..., Claims Management, Workers Compensation, General Insurance, Liability, Claim Investigation, Disability Insurance, Employee Benefits, Subrogation
Education
Pfeiffer University 2009 — 2011
Master of Science, Leadership and Organizational Change
Western Carolina University 2003 — 2007
Bachelors of Science, Communication
Blue Cross and Blue Shield of North Carolina June 2013 - Present
BCBSNC January 2011 - May 2013
Blue Cross and Blue Shield of North Carolina January 2008 - July 2011
BCBSNC July 2007 - January 2008
Axon Corp. August 2005 - July 2007
Skills
Requirements Gathering, Functional..., Business Rules, SharePoint, Teradata, Functional Design, Agile Methodologies, Business Analysis, X12, HIPAA, Accessibility, Web Intelligence, Resource Allocation, Information Management, Dimensional Modeling, Lean Manufacturing, SDLC, Agile Project Management, JCAPS, Application Design, Lean Facilitation, Lean Applications, Lean Champion, Project Management, Software Project..., Project Delivery
Education
North Carolina State University
Bachelors, Applied Mathematics, Industrial and Systems Engineering
Eargasm Entertainment, LLC April 2010 - Present
City of Raleigh Parks, Recreation & Cultural Resources April 2004 - Present
Aqua America December 2010 - July 2015
Free At Last Music December 2013 - December 2014
U.S. Census Bureau April 2010 - July 2010
Blue Cross and Blue Shield of North Carolina February 2007 - November 2009
Skills
Social Media, Social Media Marketing, Social Networking, Social Media Measurement, Interpersonal..., Team Leadership, Oral & Written..., Publicity, Brand Management, Sponsorship, Live Events, Event Planning, Coordinating Events, Business Networking, Data Entry, Public Relations, Time Management, Microsoft Word, Blogging, Microsoft Excel, Research, Customer Service, Leadership, PowerPoint, Event Management
Education
North Carolina State University 2001 — 2006
Bachelor of Arts (BA), Communication and Media Studies
Lee Senior
Lee Senior
Blue Cross and Blue Shield of North Carolina July 2014 - Present
Education
State University of New York College at Buffalo 1992 — 1995
Bachelor of Science (BS)
Blue Cross and Blue Shield of North Carolina November 2014 - Present
Blue Cross and Blue Shield of North Carolina 2010 - November 2014
Blue Cross and Blue Shield of North Carolina 2009 - 2010
Blue Cross and Blue Shield of North Carolina 2005 - 2009
Blue Cross and Blue Shield of North Carolina 2002 - 2005
Lakewood South Family Practice 2001 - 2002
UNC Health Care 2000 - 2001
Carolina Premier Medical Group (Formerly Kaiser Permanente) 1998 - 2000
Lincoln Community Health Center 1995 - 1997
Duke University Health System 1992 - 1995
Skills
Customer Service, Insurance, Management, Microsoft Excel, Leadership, Process Improvement, Project Management, Business Analysis, Data Analysis, Analytical Reasoning, Microsoft Office, Critical Thinking, Medical Coding, Coding Experience, Nursing, Registered Nurses, Utilization Review, Healthcare, Health Insurance, Coaching, Medical Billing, Medical Terminology, DRG, ICD-9, ICD-10, Training, ICD-9-CM, Pediatric Nursing, Inpatient, Clinical Trials, Medical-Surgical, Claims Investigations, Team Leadership, Medical Necessity, Pricing, Quality Assurance, Performance Auditing, Quality Auditing, Work Process Development, Process Writing
Education
Piedmont Community College 1990 — 1992
Associate's Degree, Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of North Carolina
Skills
Customer Service, Insurance, Microsoft Excel, Process Improvement, Leadership, Training, Sales, Team Building, Health Insurance, Call Centers, Social Work, Foster Care, Networking, Local Government
Education
Shaw University 2007 — 2010
Bachelor of Arts (B.A.), Psychology and Sociology with concentration in Criminal Justice
Blue Cross and Blue Shield of North Carolina July 2013 - Present
Blue Cross and Blue Shield of North Carolina July 2012 - July 2013
REI July 2011 - December 2011
REI October 2007 - December 2011
Skills
Customer Service, Retail Banking, Education, Microsoft Word, Microsoft Excel, Creating/Editing Media, Relationship Building
Education
North Carolina State University 2003 — 2007
Bachelor's of Science, Natural Resources - Ecosystems Assessment