Blue Cross and Blue Shield of North Carolina
Industry: Insurance company
DescriptionHeadquarters: Durham, North Carolina, United States Founded: 1933 Executives: Patrick Conway (CEO, President, Md), Subsidiaries: ACS Benefit Services, Inc, Noblehealth Inc,
Blue Cross and Blue Shield of North Carolina List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross and Blue Shield of North Carolina. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Blue Cross and Blue Shield of North Carolina Employees
WellPoint September 2011 - Present
Blue Cross and Blue Shield of North Carolina May 2008 - December 2011
Kraft Foods May 2007 - August 2007
Cahaba Safeguard Administrators, LLC September 2003 - August 2006
Doctors Without Borders (MSF-Holland) August 1994 - December 1998
Skills
Business Process..., Financial Modeling, Finance, Competitive Analysis, Forecasting, Analytics, Mergers, Insurance, Auditing, Pricing, Due Diligence, Business Process, Business Intelligence, Business Process..., Product Management, Internal Audit, Financial Reporting, Process Engineering, Valuation, Visio
Education
ESSEC - ESSEC Business School
Exchange Program
North Carolina Central University
BS
University of North Carolina at Chapel Hill
MBA
Blue Cross and Blue Shield of North Carolina July 2015 - Present
Blue Cross and Blue Shield of Minnesota October 2014 - June 2015
Blue Cross and Blue Shield of Minnesota September 2012 - October 2014
Boehringer Ingelheim Pharmaceuticals August 2010 - June 2011
Boehringer Ingelheim Pharmaceuticals December 2005 - July 2010
U.S. Bancorp Investments and Insurance July 2003 - December 2005
Bremer Financial Services August 2001 - July 2003
EMA, Inc August 1998 - August 2001
Skills
Key Account Management, Public Speaking, Solution Selling, Customer Retention, Territory Development, Growth Strategies, Sales Operations, Product Launch, Pharmaceutical Industry, Sales Process, Account Management, Sales, Cold Calling, Sales Management, Pharmaceutical Sales, Neurology, Cross-functional Team..., Marketing, Marketing Communications, Healthcare, Cardiology, New Business Development
Education
University of Saint Thomas 2002 — 2009
Masters, Business Communications
Marquette University 1994 — 1998
Bachelors, Public Relations and Marketing
Blue Cross and Blue Shield of North Carolina August 2015 - Present
Blue Cross and Blue Shield of North Carolina August 2015 - October 2015
Charles J. Alexander, II, PLLC February 2012 - September 2014
Morrow Alexander Porter & Whitley June 2008 - October 2010
Brock & Scott, PLLC July 2006 - July 2007
Skills
Litigation, Civil Litigation, Legal Research, Courts, Legal Writing, Legal Assistance, Depositions, Corporate Law, Commercial Litigation, Arbitration, Litigation Support, Personal Injury, Trials, Mediation, Family Law, Appeals
Education
Living Arts College 2014 — 2015
Medical Assistant
Liberty University 2013 — 2013
NetApp July 2014 - Present
Blue Cross and Blue Shield of North Carolina April 2013 - July 2014
Elster Solutions December 2009 - November 2012
Nortel 2007 - 2009
Nortel Networks 2006 - 2007
Nortel Networks 2005 - 2006
Nortel Networks 2000 - 2005
Nortel Networks 1995 - 2000
Nortel Networks 1988 - 1995
Skills
Smart Grid, VoIP, IP, Unified Communications, Project Management, TDM, Telecommunications, SIP, Ethernet, Management, Team Leadership, TCP/IP, Integration, Wireless, Cisco Technologies, Troubleshooting, Engineering, Testing, Program Management, Wireless Networking, Unix, Security, LAN-WAN, Cloud Computing, Linux, Managed Services, Switches, Vendor Management, Product Management, SS7, Telephony, Marketing, Routing, Network Architecture, Software Development, Technical Support, Leadership
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master of Business Administration (MBA), IT Security Management
Sway Digital Marketing October 2008 - Present
Charles & Colvard August 2013 - August 2014
GSK October 2010 - June 2013
McClatchy Interactive October 2007 - August 2008
General Parts, Inc. August 2006 - October 2007
Blue Cross and Blue Shield of North Carolina September 2005 - August 2006
Duke September 2003 - September 2005
Burt's Bees October 2002 - June 2003
TogetherSoft April 2001 - July 2002
BuildNet May 2000 - June 2001
Skills
Email Marketing, Interactive Marketing, Inbound, Usability, Social Media Marketing, Blogging, E-commerce, Content Management, Digital Strategy, Information Architecture, Digital Marketing, SEO, Inbound Marketing, Web Design, Digital Media, Social Media, Integrated Marketing, Web Content, Publishing, Web Content Management, Product Management, Strategy, Web Marketing, Creative Direction, Social Networking, Analytics, Web Development, Facebook, CMS, Web Analytics, Content Strategy, Marketing, SEM, Corporate Communications, Mobile Marketing, PPC, Google Adwords, Online Marketing, Google Analytics
Education
Iowa State University 1996 — 1998
MA, English
Edinboro University of Pennsylvania 1991 — 1995
BA, English
Ferndale Area High School
Blue Cross Blue Shield of NC December 2014 - Present
Blue Cross and Blue Shield of North Carolina September 2005 - November 2014
Education
Mount Olive College 2006 — 2010
BS, Healthcare Management
Jack Welch Management Institute at Strayer University
Master of Business Administration (MBA), Human Resources Management and Services
Blue Cross and Blue Shield of North Carolina August 2014 - Present
Biogen Idec 2012 - 2013
PPD August 2009 - May 2012
Skills
Customer Service, Customer Retention, Counseling Psychology, Internet, Pharmaceutical Industry, Biotechnology, Help Desk Support, Microsoft Office, Trackwise, Drug Safety, Adverse Event Reporting, Product Complaints
Education
North Carolina Central University 2012 — 2014
Bachelor of Science (BS), Psychology
Grand Canyon University 2009 — 2011
Bachelor of Science (BS), Communication, General
KByrd Creative Design February 2013 - Present
Lawrence Transportation Systems, Inc June 2012 - February 2013
North Carolina Agricultural and Technical State University October 2011 - May 2012
Presidia Asset Management July 2011 - October 2011
Vector Marketing, Co. January 2011 - April 2011
Blue Cross and Blue Shield of North Carolina May 2010 - July 2010
Standing Tall for Success, NPO August 2008 - May 2010
XMG Web Design August 2008 - December 2008
Skills
Photoshop, Illustrator, InDesign, AutoCAD, Adobe Inventor, ArcGIS, SharePoint Designer, Microsoft Office 2007, Graphic Design, 3D Studio Max, Visual Arts, Digital Illustration, Autodesk Revit, Revit Architecture, Blueprint Reading
Education
North Carolina Agricultural and Technical State University 2008 — 2012
Graphic Comunication Systems, Computer Aided Drafting and Design
Girls to Queens August 2014 - Present
The Kraft Heinz Company November 2014 - August 2015
John Deere January 2013 - November 2014
TWENTY28 LLC April 2014 - October 2014
John Deere January 2012 - December 2012
North Carolina A&T State University January 2011 - December 2011
Sherwin Williams June 2011 - July 2011
Marathon Petroleum Company August 2010 - December 2010
Blue Cross and Blue Shield of North Carolina May 2010 - August 2010
Skills
Strategy, Advertising, Marketing, Marketing Strategy, Competitive Analysis, Sales, Marketing Communications, Management, Event Planning, Microsoft Office, Sales Operations, Time Management, Retail, Recruiting, Non-profit Leadership, Youth Development, Public Speaking, Leadership, PowerPoint, Social Media
Education
Northwestern University 2015 — 2016
M.S. Candidate for Integrated Marketing Communications (IMC)
North Carolina Agricultural and Technical State University 2007 — 2011
B.S., Marketing, Sales Concentration
Blue Cross and Blue Shield of North Carolina August 2014 - Present
Carolina Cleaning Systems July 2011 - August 2015
U.S. Xpress, Inc. June 2013 - March 2014
Kangaroo Express, an operating trade name of The Pantry, Inc. April 2012 - June 2013
american express February 2003 - July 2011
Skills
Call Center, Credit Cards, Customer Experience, Relationship Management, Customer Retention, Financial Services, Vendor Management, Account Management, Analysis, Analytics, Banking, Business Analysis, Change Management, Call Centers, CRM, Business Process..., Coaching, Credit, Customer Satisfaction, Customer Service, Forecasting, Leadership, Management, Operations Management, Outsourcing, Process Improvement, Project Delivery, SDLC, Training, Team Management, Team Leadership, Team Building, Sales
Education
Future truckers of America 2013 — 2013
Cdl, Truck and Bus Driver/Commercial Vehicle Operator and Instructor
ECPI University 2002 — 2003
Associate's degree, Computer Systems Networking and Telecommunications
ALPS Solutions - Helping Organizations Succeed May 2014 - Present
Blue Cross and Blue Shield of North Carolina May 2015 - July 2015
Meredith College September 2012 - 2015
Meredith College January 2013 - August 2013
Skills
Public Speaking, Interpersonal Skills, Communication, Behavior Modification, Problem Solving, Leadership, Organizational Skills, ABA, Social Skills, Quantitative Data, Qualitative Data, Statistics, Research, Adaptability, Applied Behavior..., Research Design, Teamwork, Accountability, Attention to Detail
Education
Meredith College 2012 — 2016
Bachelor's Degree, Psychology and Human Resource Management
CB Richard Ellis July 2010 - Present
Blue Cross and Blue Shield of North Carolina October 2000 - March 2009
Little Diversified Architectural Consulting September 1997 - October 2000
UnitedHealth Group May 1995 - April 1997
Aetna Life & Casualty March 1987 - May 1995
Interach Design 1984 - 1986
Skills
Program Management, Budgets, Space-planning, Project Management, Facilities Management, Cross-functional Team..., Projects, Management, Strategic Planning, Proposal Writing, Change Management, Project Planning, Strategy, Process Improvement, Leadership, Analysis, Design Research
Education
Western Carolina University 2004 — 2006
Masters, Project Management
Florida State University 1978 — 1981
Bacheleor of Science, Interior Design
University of Copenhagen 1980 — 1980
Denmark International Study Program- Architecture and Design
University of Tennessee at Martin 1976 — 1978
Undergrad Studies, Interior Design
Northrop Grumman Corporation January 2014 - Present
AIG United Guaranty Corporation June 2013 - August 2013
AIG United Guaranty Corporation June 2012 - July 2012
Blue Cross and Blue Shield of North Carolina May 2011 - July 2011
Google July 2010 - July 2010
Skills
HTML, Java, SQL, ITIL, Microsoft Office, C++, Microsoft Excel, PowerPoint, Microsoft Word, Process Improvement, ITIL v3 Foundations...
Education
North Carolina Agricultural and Technical State University 2009 — 2013
Bachelor of Science, Computer Science
Computer Science Corporation September 2014 - Present
Blue Cross Blue Shield of North Carolina November 2013 - September 2014
Topaz Shared Services - part of BCBSNC as Special Project October 2012 - November 2013
Blue Cross and Blue Shield of North Carolina August 2010 - October 2012
American Red Cross August 2004 - April 2010
Skills
Captivate, ADDIE, Needs Analysis, Development of..., Selection and..., Design and development..., Curriculum Design and..., Audio recording and..., Blended Learning, Instructor-led Training, Instructional Design
Education
Marymount University 2002 — 2004
MA, Instructional Design
Palm Beach Atlantic University 1995 — 1999
BS, Psychology
Grifols November 2011 - Present
NeighborWorks America December 2007 - June 2009
Blue Cross and Blue Shield of North Carolina January 2005 - November 2007
Keep In Touch Wireless Choices April 1999 - December 2001
Skills
Organization, Event Planning, Microsoft Excel, PowerPoint, Microsoft Word, Supply Chain Operations, Logistics, Corporate Events, Account Reconciliation, Department Budgeting, Spend Analysis, Reporting & Analysis, Data Analysis, Financial Reporting, Accounts Payable, Accounts Receivable, Accounting, Auditing, General Ledger, Financial Analysis, Microsoft Office, Leadership, Training, Outlook, Budgets, Analysis, Customer Service, Process Improvement, Software Documentation, Cross-functional Team...
Education
Strayer University-North Carolina 2009 — 2011
Master's degree, Accounting and Related Services
Strayer University-North Carolina 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
Fayetteville State University 1996 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General
Blue Cross and Blue Shield of North Carolina July 2014 - Present
Zinburger Burger and Wine Bar (Briad Group) March 2014 - December 2014
Full Frame Documentary Film Festival January 2014 - April 2014
Tripps Battleground Restaurants June 2013 - February 2014
Zacki's Culinary Creations March 2013 - November 2013
The Forest at Duke October 2007 - July 2013
North Carolina Marketing Solutions April 2012 - August 2012
Skills
Social Media, Marketing, PowerPoint, Social Media Marketing, Advertising, Microsoft Office, Marketing Strategy, Facebook, Social Networking, Market Research, Online Advertising, Marketing Research, Public Relations, Management
Education
North Carolina Central University 2011 — 2014
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
University of North Carolina at Charlotte 2009 — 2011
Systems Engineering
Blue Cross and Blue Shield of North Carolina March 2015 - Present
Aon Hewitt April 2014 - March 2015
Willow Tex October 2013 - April 2014
Carver Consulting February 2012 - April 2013
Novant Health August 2007 - January 2012
University Parkway Animal Hospital April 2007 - August 2007
Winston-Salem Police Department August 1998 - October 2006
Skills
Testing, Program Management, Training, Career Readiness..., Motivated self-starter, Microsoft Office, Microsoft Excel, Microsoft Word, Visio, 10 Key, Data Entry, Fax, Multi Tasking, Customer Service, Auditing, HIPAA, Office Administration, Dispatching, Teamwork, Outlook, Time Management, SharePoint, Hospitals, Spreadsheets, Telephone Skills, Telecommunications, Administrative..., Administration, Medical Billing, Filing, Microsoft Office 2007, Inventory Management, Employee Training, Records Management, Administrative Work, Organization, Microsoft Office..., Clerical Skills, Accurate Data Entry, Data Analysis, Confidentiality, Receptionist Duties, Travel Arrangements, Team-oriented, Office Equipment, Highly detail oriented, Organized Multi-tasker, Close Attention to...
Education
Salem College 2004 — 2005
Forsyth Technical Community College 1994 — 1997
Mount Tabor High School 1990 — 1994
High School Diploma
Blue Cross and Blue Shield of North Carolina April 2015 - Present
BCBSNC October 2013 - April 2015
Blue Cross and Blue Shield of North Carolina January 2003 - October 2013
CIGNA Healthcare June 2001 - December 2002
Skills
Financial Reporting, Financial Analysis, Forecasting, Accounting
Education
Elon University - Martha and Spencer Love School of Business 2003 — 2005
MBA, Business
North Carolina State University - College of Management 1993 — 1998
BS, Accounting
NCHS
Blue Cross and Blue Shield of North Carolina July 2014 - Present
Topaz Shared Services January 2012 - June 2014
Topaz Shared Services 2012 - 2012
BCBSNC June 2011 - December 2011
BCBSNC June 2007 - August 2011
Eagle Creek Software Services 2005 - 2007
Tata Consultancy Services 2001 - 2005
Skills
Project Portfolio..., Program Management, Software Project..., Vendor Management, PMP, Solution Architecture, PMO, Business Process..., Master Data Management, Business Requirements, Project Management, Visio, Process Improvement, Siebel
Education
Nagpur University 1996 — 2000
Bachelor of Engineering
Air Force Bal Bharati School 1982 — 1995
High School, Mathematics and Computer Science
Blue Cross and Blue Shield of North Carolina January 2010 - October 2014
Blue Cross and Blue Shield of North Carolina June 2006 - December 2009
Blue Cross and Blue Shield of North Carolina August 2001 - May 2006
Technology Planning Management Corporation (TPMC) September 2000 - August 2001
Skills
Insurance, Program Management, Process Improvement, Strategic Planning, Leadership, Account Management, Vendor Management, Microsoft Office, Data Analysis, Microsoft Excel, Access, Analysis, Employee Benefits, Marketing, Public Speaking, Health Insurance, Healthcare, Call Centers, Project Management, Team Building
Education
University of Colorado Denver 2013 — 2013
Project Management Practitioner Certificate - PMI / PMP Methodology
Pfeiffer University 2006 — 2008
Master's degree, Business Administration and Management, General, 3.4
North Carolina Central University
Bachelor's Degree, Visual Communications (Graphic Design)
BCBSNC April 2014 - Present
BCBSNC October 2013 - April 2014
Blue Cross Blue Shield NC November 2011 - October 2013
Blue Cross and Blue Shield of North Carolina May 2011 - December 2011
Allscripts February 2010 - October 2010
University of North Carolina at Chapel Hill June 2007 - May 2009
Dominion Enterprises 2008 - 2008
Roundbank March 2005 - May 2007
First Minnesota Bank May 2004 - March 2005
FDIC May 2003 - May 2004
Skills
Strategic Planning, Operations Management, Budgeting, Forecasting, Financial Modeling, Business Modeling, Business Analysis, Risk Analysis, Process Improvement
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2007 — 2009
MBA, Business Administration
Minnesota State University, Mankato 2002 — 2004
BS, Economics
Macquarie University 2001 — 2001
Economics
Mehlville Senior High School 1995 — 2000
Blue Cross and Blue Shield of North Carolina February 2014 - Present
BCBSNC February 2000 - February 2014
BCBSNC October 1998 - January 2000
State Capital Strategies - A Washington Post Company November 1996 - October 1998
Office of Lieutenant Governor January 1995 - October 1996
North Carolina Senate Principal Clerk's Office January 1993 - July 1994
Skills
Insurance, Management, Leadership, Microsoft Excel, Process Improvement, Project Management, Business Analysis
Education
University of North Carolina at Chapel Hill
Master's Degree, Health/Health Care Administration/Management
Furman University 1988 — 1992
Bachelor's Degree, Political Science and Government
Meredith College May 2013 - Present
Self Employed January 2013 - Present
Meredith College August 2012 - Present
Blue Cross and Blue Shield of North Carolina May 2015 - July 2015
Meredith College August 2014 - October 2014
The AroundCampus Group May 2014 - August 2014
Skills
Facebook, PowerPoint, Microsoft Excel, Microsoft Word, Academic Tutoring, Leadership, Peer Mentoring, Public Speaking, Twitter, English, Windows, Instagram, Tutoring, Communication, Fundraising
Education
Meredith College 2012 — 2016
Bachelor’s Degree, Accounting, 3.4
North Carolina School of Science and Mathematics 2010 — 2012
High School
Blue Cross and Blue Shield of North Carolina April 2007 - September 2013
Blue Cross Blue Sheild of North Carolina June 2005 - April 2007
BCBSNC January 2000 - June 2005
Skills
Microsoft Office, Health Insurance, Microsoft Excel, Change Management, Process Improvement, Event Planning, PowerPoint, Healthcare, Policy, Training, Management, Time Management
Education
Pfeiffer University 2004 — 2006
Master in Health Administration, Health/Health Care Administration/Management
North Carolina Central University 1994 — 1998
Bachelor of Science (BS), Public Health Education and Promotion
U.S. Department of State February 2015 - Present
U.S.-India Business Council January 2013 - January 2015
McLarty Associates March 2012 - December 2012
Atlantic Council of the United States March 2011 - June 2011
Georgetown University Journal of International Affairs September 2010 - May 2011
Blue Cross and Blue Shield of North Carolina September 2008 - May 2010
Skills
Research, Policy Analysis, Project Coordination, Project Implementation, International Relations, Data Analysis, Editing, International Security, South Asia, Counterterrorism, Foreign Policy, Program Management, Foreign Affairs, Public Speaking, International..., Politics, National Security, Political Science, Diplomacy, Qualitative Research, Proposal Writing, Government, Public Policy, Program Evaluation, Political Risk Analysis
Education
Georgetown University 2010 — 2012
Master of Arts, Security Studies
University of North Carolina at Chapel Hill 2003 — 2007
Bachelor of Arts, History
Blue Cross and Blue Shield of North Carolina November 2014 - Present
Blue Cross and Blue Shield of North Carolina February 2013 - November 2014
Blue Cross and Blue Shield of North Carolina February 2008 - February 2013
Blue Cross Blue Shield of NCDurham August 2007 - February 2008
Law Enforcement Associates September 2005 - August 2007
Law Enforcement Associates September 2003 - August 2005
Canon ITSChesapeake November 2002 - September 2003
Bekiempis and Associates December 2001 - November 2002
INIT Innovations March 2000 - January 2002
Norfolk Florist April 1996 - March 2000
Skills
Insurance, Call Center, Process Improvement, Data Analysis, Access, Vendor Management, Visio, Crystal Reports, Microsoft Excel, Customer Service, Team Building, Strategic Planning, Microsoft Office, Customer Retention, Inventory Management, Management, Health Insurance, Troubleshooting, Forecasting, Business Analysis, Call Centers, Software Installation, Budgets, Sales, Training, Security, Analysis, Windows, Networking, Leadership, Customer Satisfaction, SharePoint, Software Documentation, Business Process..., Team Leadership, Avaya, Technical Writing, Change Management, Program Management, Workforce Management, Customer Experience, Business Requirements, Cross-functional Team...
Education
ECPI College of Technology 1998 — 2000
Associates, Applied Science and Computer Technology
Blue Cross and Blue Shield of North Carolina July 2012 - Present
Blue Cross and Blue Shield of North Carolina July 2011 - October 2012
MSA: The Think Agency March 2008 - July 2011
Bright Idea Studios December 2003 - March 2008
Skills
Video Production, Creative Direction, Advertising, Video, Account Management, Management, Broadcast, Video Editing, Videography, Creative Strategy, Marketing, Media Production, Multimedia, Digital Media
Education
Louisiana State University 1997 — 2001
Bachelor of Arts (B.A.), Mass Communication
Blue Cross and Blue Shield of North Carolina November 2013 - Present
Blue Cross and Blue Shield of North Carolina August 1998 - November 2013
Education
Fayetteville State University 1995 — 1997
Mathematics, Mathematics
Blue Cross and Blue Shield of North Carolina July 2011 - Present
Education
Meredith College 2008 — 2012
Anthem Blue Cross and Blue Shield April 2002 - Present
Blue Cross and Blue Shield of North Carolina January 1997 - March 2002
Skills
Provider Relations, Health Insurance, Medicare, Managed Care, Network Development, Medicaid
Education
Marquette University 1983 — 1987
BCBSNC January 2014 - December 2014
FarrCom 2012 - 2014
Cisco Systems 2011 - 2012
Blue Cross and Blue Shield of North Carolina 2008 - 2010
Misys Healthcare 2007 - 2008
IBM 2001 - 2007
MindLever.com 2000 - 2001
Powerware 1994 - 2000
Skills
Marketing Communications, Marketing Management, Marketing Strategy, Program Management, Copywriting, Copy Editing, Social Media Marketing, Web Content Creation, Direct Marketing, Brand Development, Email Marketing, Management, Corporate Communications, Project Management, Account Management, Content Development, Strategy, SaaS, Integrated Marketing, Public Relations, Market Research, Product Management, Marketing, Sales, Market Planning, Content Management, Product Marketing, CRM
Education
Furman University
BA, English
The University of Georgia
MA, Journalism/Advertising
Blue Cross and Blue Shield of North Carolina 2011 - Present
Rose Jewelry May 2010 - Present
BCBSNC 2011 - 2013
BCBSNC 2011 - 2013
DHL Global Mail 1956 - 2010
Wake Forest University Baptist Medical Center 1988 - 2003
Skills
Event Planning, Strategic Planning, Management, Customer Service, Healthcare Information..., Healthcare, Public Speaking, Hospitals, Training, Team Building, Healthcare Management, Leadership Development, Microsoft Office, Recruiting, Fundraising, Research, Human Resources, Leadership, Social Media, Event Management, Change Management, Nonprofits, Budgets, Program Management
Education
University of Phoenix 2001 — 2003
MBA, Business Adminstration
High Point University 1998 — 2001
BA, Business Administration
Blue Cross and Blue Shield of North Carolina June 2015 - Present
Adherex Technologies September 2010 - Present
OE Enterprises, Inc April 2014 - December 2014
BCBSNC March 2011 - April 2014
Moncure Plywood February 2009 - November 2009
Kidde Residential & Commercial 2006 - 2007
Pneu-Hyd Industries 2003 - 2006
Wade Financial Group 2000 - 2003
PriceWaterhouse Coopers January 1999 - January 2000
Case Canada January 1997 - January 1998
Skills
Six Sigma, Lean Manufacturing, Continuous Improvement, Supply Chain Management, Manufacturing, Financial Analysis, Inventory Management, Supply Chain, Auditing, ERP, Forecasting, MRP, Process Improvement, Microsoft Excel, Kanban, Business Process..., Leadership, Management, Strategic Planning
Education
Villanova University 2008 — 2009
Master Black Belt in Lean Six Sigma
Villanova University 2008 — 2008
Canadian Institute of Chartered
CA
McMaster University 1991 — 1998
MBA
McMaster University 1991 — 1996
McMaster University 1991 — 1993
MBA
University of Toronto 1987 — 1991
BASc
University of Toronto 1987 — 1991
BASc
Hillfield 1975 — 1987
OSSHGD
Shad Valley
Blue Cross and Blue Shield of North Carolina June 2015 - Present
GlaxoSmithKline (GSK) September 2014 - June 2015
Experis April 2014 - June 2014
Official Payments Holdings Inc. August 2006 - December 2013
Washington Gas April 2004 - August 2006
New York State Electric & Gas 1996 - 2004
New York State Electric & Gas 1983 - 1996
KPMG US 1980 - 1983
Skills
Internal Audit, Sarbanes-Oxley Act, Internal Controls, Auditing, Accounting, Financial Reporting, Financial Analysis, Risk Assessment, Process Improvement, Sarbanes-Oxley, SEC filings, COSO Framework, SOX 404, Finance, Management, Analysis, Risk Management, Managerial Finance, Enterprise Risk..., IT Audit, Corporate Governance, Corporate Finance, Due Diligence, External Audit, Revenue Recognition, COSO, US GAAP, SAS70, GAAP, Business Process..., Anti Money Laundering, Bank Secrecy Act, SSAE 16, Assurance, Pharmaceutical Industry, Banking, Financial Services
Education
Ithaca College
BS, Accounting
Blue Cross and Blue Shield of North Carolina February 2012 - Present
Blue Cross and Blue Shield of North Carolina April 2007 - January 2012
Blue Cross and Blue Shield of North Carolina August 1998 - April 2007
CIGNA HealthCare July 1990 - July 1998
Joyce International August 1988 - July 1990
Skills
Project Management, Operations Management, Security Management, Audit & Risk Management, Budget Management, Agile Application..., Software Implementation, System Administration, Unix Administration, ITIL v3 Foundations..., Flawless Consulting, Data Analysis, Oracle 9i DBA..., Oracle SQL Developer, SQL Server Management..., PL/SQL, Java, Basic HTML, CSS, Microsoft Office, UltraEdit, QEdit, Cognos Powerhouse, Envision
Education
Montclair State University 1980 — 1990
Bachelor of Science (B.S.), Computer Science, Graduate
Blue Cross and Blue Shield of North Carolina April 2014 - Present
BCBSNC January 2013 - April 2014
BioCryst Pharmaceuticals August 2008 - October 2011
Talecris September 2007 - August 2008
Health Decisions September 2006 - September 2007
Merck KGaA 2003 - 2006
Merck KGaA 2000 - 2003
Skills
Budget Process, Financial Variance..., Financial Analysis, Cross-functional Team..., Strategic Financial..., Strategic Planning, Pharmaceutical Industry, Portfolio Management, Program Management, Leadership, Budgets, Analysis, Sarbanes-Oxley Act, Financial Modeling, Essbase, Management, Business Planning, Biotechnology, Finance, Financial Reporting, Managerial Finance, Process Improvement, Variance Analysis, Acquisition Integration, Internal Controls, Strategy, Forecasting, Hyperion Enterprise, Financial Planning
Education
Lake Forest Graduate School of Management
MBA
Southern Illinois University, Carbondale
BA, Microbiology
BCBSNC July 2011 - Present
Ironworks Consulting 2011 - 2011
Project Right Track LLC October 2009 - October 2010
Blue Cross and Blue Shield of North Carolina October 2003 - February 2007
Blue Cross and Blue Shield April 1999 - October 2003
Blue Cross and Blue Shield 1997 - 1999
Skills
Healthcare, Management, Cross-functional Team..., Program Management, Healthcare Information..., Project Management, HIPAA, Managed Care, Data Analysis, Public Health
Education
University of North Carolina at Chapel Hill 1993 — 1995
MHA, Public Health
Hobart and William Smith Colleges 1987 — 1991
BA, Environmental Studies
Blue Cross and Blue Shield of North Carolina June 2014 - January 2015
Levy Restaurants August 2013 - December 2013
Just The Beginning Foundation July 2013 - August 2013
Skills
Legal Research, Legal Writing, Westlaw, Litigation, Civil Litigation, Research, Criminal Law, Courts, Commercial Litigation, Public Speaking, Microsoft Office, Corporate Law, PowerPoint, Political Science, Mediation, Microsoft Word, Politics, Microsoft Excel, Public Policy, Intellectual Property, Arbitration, Administrative Law
Education
Wake Forest University School of Law 2015 — 2015
Law
Loyola University Chicago School of Law 2012 — 2015
University of North Carolina at Charlotte 2008 — 2012
Bachelor of Arts (B.A.), Political Science and Government
Lincoln Heritage Life Insurance Company March 2015 - Present
SM7even Real Estate Investors February 2014 - Present
Fleotic Verses Soul Cafe' - Church of the Apostolic Revival September 2011 - Present
SMBII Model and Talent Management September 1997 - Present
SMB II Enterprises 1997 - Present
EMC National Life Company August 2014 - Present
BCBSNC April 2013 - May 2015
BCBSNC September 2011 - May 2015
BCBSNC February 2012 - March 2013
Blue Cross and Blue Shield of North Carolina November 2009 - February 2012
Skills
Word, Marketing Strategy, Strategic Planning, Team Building, Customer Relations, Talent Management, Talent Booking, Talent Scouting, Photography, Fashion Photography, Fashion Design, Fashion Illustration, Fashion Shows, Modeling, Acting, Voice Over, Music Production, Music Industry, Sales Management, Direct Sales, Sales Presentations, Team Leadership, Youth Ministry, Campus Ministry, College Ministry, Ministry Leadership, Prison Ministry, Successful Business..., Singing, Voice Lessons, Product Spokesperson, Expository Preaching, Event Planning, Event Photography, Program Facilitation, Radio Host, Sales, Public Speaking, Music, Event Management, Entertainment, Leadership, Insurance, Leadership Development, Corporate Events, Community Outreach, Project Management, Health Insurance, Creative Writing, Microsoft Word
Education
North Carolina Central University 1988 — 1992
Music Performance, General
North Carolina Central University 1988 — 1991
Music Theory and Composition
Duke University Health System January 2014 - Present
Cornerstone Health Enablement Strategic Solutions April 2012 - December 2013
Blue Cross and Blue Shield of North Carolina 1999 - July 2011
North Carolina State University 1999 - 2006
Skills
Relationship Management, Healthcare, Healthcare Information..., SAS, Strategic Analytics, Strategic Planning, Healthcare Management, Managed Care, Program Management, Data Analysis, Process Improvement, Analytics, Insurance, HIPAA, Analysis, Leadership, Performance Management, Cross-functional Team..., Data Mining, Strategy, Software Documentation, Vendor Management, Health Insurance, Team Building, Informatics, Project Management
Education
North Carolina State University 1989 — 1997
PhD, Sociology
Mercer University 1982 — 1986
Bachelor of Arts, Classical Languages & Religion
Blue Cross and Blue Shield of North Carolina April 2014 - Present
Fidelity Investments September 2013 - April 2014
Duke Clinical Research Institute May 2012 - May 2013
Bank of America July 2011 - May 2012
AIG United Guaranty August 2010 - October 2010
Sealy Corporation December 2009 - July 2010
Wachovia June 2005 - September 2009
AT&T 1997 - 2005
Skills
SDLC, Business Analysis, SharePoint, Project Management, Testing, PMP, Vendor Management, Management, Visio, Databases, Software Project..., MS Project, Software Quality..., Enterprise Software, Requirements Analysis, Microsoft SQL Server, Business Intelligence, Process Improvement, IT Management, Project Portfolio..., Requirements Gathering, PMO, Integration, Agile Project Management, Agile Methodologies, Business Process, ITIL, IT Strategy, Software Documentation, Quality Assurance, Scrum, Program Management, Change Management, Information Technology, IT Service Management, Business Requirements, Business Process..., Data Warehousing, Systems Analysis, Enterprise Architecture, Resource Management, Software Development, Disaster Recovery, Microsoft Project
Education
Georgia Institute of Technology 1997 — 1997
Computer Programming Certificates - Java, PERL, C++
The University of Georgia 1988 — 1991
ABJ Advertising and Business Communications
work in the freelance market January 2010 - Present
Blue Cross and Blue Shield of North Carolina May 2002 - January 2010
Progress Energy December 1997 - July 2001
Entergy Corporation March 1986 - November 1997
McDermott International Inc. 1984 - 1986
Skills
Crisis Communications, White Papers, Speech Writing, Media Relations, Research, Corporate Communications, Public Speaking, Public Relations, Strategic Communications, Creative Direction, Newsletters, Internal Communications, Message Development, Management, Leadership, Press Releases
Education
Nicholls State University
B.A., Political Science
University of New Orleans
Pursued Masters Degree program in International Relations
Blue Cross and Blue Shield of North Carolina May 2003 - Present
MCI November 1996 - May 2003
Memorex Telex February 1988 - September 1996
Skills
WinRunner, QTP, Visual Basic, C, Windows, AIX, Telecommunications, Solaris, LoadRunner, Performance Testing, Quality Center, Performance Center, Load Testing, Test Automation, Performance Engineering, Unix, Websphere, Agile, SQL, Automation, Java, SiteScope, Linux, HP, SQL Server, Requirements Analysis, Integration, XML, SOA, Operating Systems, MySQL, System Testing, HTML, J2EE, .NET, Performance Tuning, Test Planning, Wily Introscope, SDLC, Agile Testing, SoapUI, DB2, Scrum, Web Services, Oracle, Visio, Troubleshooting, Enterprise Architecture, WebSphere MQ, SOAP
Education
Purdue University 1980 — 1985
Electrical Engineering, Electrical Engineering Technology
Ivy Tech Community College
Assistive Automotive Center January 2015 - Present
State Farm Insurance June 2014 - January 2015
Allstate Insurance March 2011 - July 2014
Nationwide Insurance September 2005 - March 2010
Blue Cross and Blue Shield of North Carolina August 1999 - September 2005
Skills
Property & Casualty..., Subrogation, Insurance, Liability, Claims Handling, Customer Service, Employee Benefits, Health Insurance, Umbrella Insurance
Education
North Carolina Central University 1998 — 1998
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies, 3.0
NC Wildcats March 2010 - Present
Blue Cross and Blue Shield of North Carolina August 2006 - March 2013
Skills
Program Management, Public Speaking, Customer Service, Strategic Planning, Leadership, Sports Management, Sports Marketing, Basketball Coaching, Player Development, Program Development, Event Planning, Community Outreach, Coaching, Fundraising, Insurance, Microsoft Office, Management, Microsoft Excel
Education
Hampton University 2000 — 2003
B.S., Political Science
Onondaga Community College 1997 — 1999
Associate's degree, Business Administration and Management, General
Revlon August 2015 - Present
Blue Cross and Blue Shield of North Carolina August 2015 - Present
NC State University August 2015 - Present
NC State University January 2015 - August 2015
Blue Cross and Blue Shield of North Carolina May 2015 - July 2015
NC State University Intensive English Program August 2013 - July 2015
Kappa Phi Lambda Sorority, Inc. November 2012 - May 2015
Lee’s Garden Chinese Restaurant May 2012 - September 2014
Clear Channel Media + Entertainment August 2013 - December 2013
Inboundify June 2013 - August 2013
Skills
Social Media, Facebook, PowerPoint, Microsoft Word, Blogging, Microsoft Office, Leadership, Marketing, Social Media Marketing, Customer Service, Microsoft Excel, Microsoft Publisher, Twitter, English, Tumblr, Time Management, Team Leadership, Mandarin Chinese, Teamwork, Adaptability, Communication, Organizational..., Teaching, Event Planning, Project Planning, SharePoint, Vlookup, Learning Management..., InfoPath Forms, Social Networking, Cross Functional Team..., Bilingual Communications
Education
North Carolina State University 2011 — 2015
Bachelor of Science (B.S.) & Bachelor of Arts (B.A.), Business Administration & International Studies, 3.4
National Taiwan University 2014 — 2014
Business Administration and Management, General, 3.7
Apex High School 2007 — 2011
High School Diploma
Wells Fargo September 2014 - May 2015
Blue Cross and Blue Shield of North Carolina September 2013 - August 2014
Time Warner Cable January 2013 - September 2013
Xerox, ACS, Sprint, September 2011 - December 2012
AudioNet, North Carolina Central University (NCCU) May 2010 - May 2011
WNCU 90.7 Jazz January 2010 - May 2010
EDS July 2007 - August 2008
Skills
Customer Service, Account Representative, Radio Broadcasting, Public Service..., Public Relations, News Writer, Media Production, Broadcast, Call Centers, Technical Support, Radio, Customer Experience, Troubleshooting, Time Management, Customer Satisfaction, Team Leadership, Communication, Teamwork, Data Entry, Project Management, Outlook, Sales, Customer Support, Telecommunications, Microsoft Office, Access, Networking, Computer Hardware, Team Building, Public Speaking, Typing, Account Management, PowerPoint, Microsoft Word, Telephone Skills, Management, Microsoft Excel, Wireless
Education
Smithfield Selma Senior High 1999 — 2002
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Johnston Community College 2004 — 2006
Associate of Arts (AA), General Studies
North Carolina Central University 2007 — 2011
Bachelor of Arts (BA), Mass Communication/Media Studies
Blue Cross and Blue Shield of North Carolina Inventory AnalystLaboratory Corporation of America2004 - 2009
Skills
Financial Reporting
Education
Pfeiffer University 2011 — 2012
MBA, Master of Business Administration, 3.9
North Carolina A&T State University 1995 — 1999
BS, Accounting
North Carolina Agricultural and Technical State University 1995 — 1999
Fidelity Investments March 2012 - Present
Booz Allen Hamilton January 2008 - February 2012
Blue Cross and Blue Shield of North Carolina August 2006 - December 2007
Booz Allen Hamilton June 2001 - August 2006
Skills
Business Intelligence, User Training, Technical Writing, Requirements Analysis, Business Analysis, Project Management, Analysis, Management
Education
George Mason University 1997 — 2001
BA, Sociology
Osbourn Park High
Beacon Health Options April 2012 - Present
Blue Cross Blue Shield Association January 2011 - April 2012
Shanahan Law Group February 2010 - January 2011
Blue Cross and Blue Shield of North Carolina January 1996 - July 2009
Prudential 1986 - 1996
Skills
Litigation, Mergers, Healthcare, Insurance, Health Insurance, Business Strategy, Managed Care, Management, Medicare, HIPAA, Corporate Law, Risk Management, Employee Benefits, Contract Negotiation, Medicaid, Health Policy, Mergers & Acquisitions, Executive Management, Claim, Process Improvement, Strategic Planning, Policy, Health Care Reform, Healthcare Industry, HMO, Provider Relations
Education
William Mitchell College of Law 1978 — 1982
J.D., Law
Minnesota State University, Mankato
Bachelor of Science, Finance and Management
Blue Cross and Blue Shield of North Carolina April 2013 - Present
BCBSNC April 2013 - Present
GeekMom August 2010 - Present
Self January 2006 - Present
Natania Barron January 2001 - Present
GeekDad May 2008 - May 2015
Epic Games December 2010 - June 2012
Geeks Are Sexy September 2009 - December 2010
Write2Market February 2007 - October 2008
Barnes & Noble August 2005 - October 2006
Skills
MS Office Suite, Adobe Creative Suite, Mac OS X, Windows, HTML, French, Pages, Copywriting, Editing, Fiction, SEO copywriting, Wordpress, Inkscape, Blogging, Advertorials, InDesign, Expression Engine, Web Strategy, Web Design, Logo Design, Writing, Creative Writing, Game Design, social media, Social Media Marketing, Public Relations, social media strategy, Web Analytics, Google Analytics, Web Content Management, Copyediting, Content Strategy, Social Media, Copy Editing, WordPress, Editorial, Publishing, Proofreading, Microsoft Office, Publications, Books, Web Content, Technical Writing, Facebook, Digital Marketing, Journalism, Content Management, Magazines, Content Development, Graphic Design
Education
University of North Carolina at Greensboro 2004 — 2007
MA, English
Loyola University Maryland 2000 — 2003
BA, English/Writing
Blue Cross Blue Shield of Michigan August 2015 - Present
Blue Cross Blue Shield of Michigan December 2012 - August 2015
Blue Cross and Blue Shield of North Carolina May 2011 - November 2012
Blue Cross and Blue Shield of North Carolina March 2009 - May 2011
Chrysler December 2005 - December 2008
BBDO Detroit 2005 - 2008
DaimlerChrysler September 2004 - January 2006
DaimlerChrysler 2003 - September 2004
DaimlerChrysler February 2000 - 2003
Skills
Marketing, Brand Management, Budgets, Negotiation, Lead Generation, Management, SEM, Media Planning, Finance, Customer Service, Insurance, Web Design, CRM, Integrated Marketing, Marketing Strategy, Pricing, Strategic Planning, Strategy, Advertising, Leadership, Market Research, Cross-functional Team..., B2B
Education
Oakland University 2003 — 2004
MBA
Michigan State University 1996 — 1999
BA
Walsh College of Accountancy and Business Administration
MS
Blue Cross and Blue Shield of North Carolina October 2013 - Present
CNH Industrial October 2011 - September 2013
State Farm January 2008 - October 2011
Skills
Certified Scrum Master..., Certified Product Owner, Project Management, MS Project, PMP, Business Intelligence..., Data Warehouse..., KPI Dashboards, Strategic Planning, Project Planning, Primavera P6, Project Coordination, Agile Methodologies, Scrum, Microsoft Project
Education
Jones International University 2008 — 2010
Master of Business Administration (MBA), Finance, General
University of Illinois Springfield 2002 — 2004
Bachelor's degree, Business Administration and Management, General
Blue Cross and Blue Shield of North Carolina April 2002 - Present
Foundation of HOPE 2000 - 2015
The Greer Group August 2001 - April 2002
PBM Graphics Inc December 1992 - June 2001
Skills
Client Success,...
Education
North Carolina Central University 2005 — 2014
Bachelor's Degree, Mass Communication/Media Studies, Graduated with Honors
Living Arts College 2000 — 2004
Associate's Degree, Digital Communication and Media/Multimedia, 3.0
Blue Cross and Blue Shield of North Carolina February 2015 - Present
North Carolina Department of Health and Human Services April 2014 - February 2015
WakeMed November 2013 - January 2014
Self-Employed as Caregiver June 2012 - November 2013
Medical University of South Carolina August 2008 - May 2012
OHSU Oregon Health & Science University October 2006 - July 2008
LifeWorks NW April 2005 - October 2006
Clackamas County August 2004 - July 2005
Lutheran Community Services Northwest March 2003 - July 2004
Skills
Microsoft Excel, Microsoft Word, Management, Training, Microsoft Office, Nonprofits, Research, Event Planning, Teaching, Psychology, Team Leadership, PowerPoint, Teamwork, Creative Writing, Crisis Intervention, Psychotherapy, Organization Skills, Screening Resumes, Presentation Development, Invoicing, Customer Satisfaction, Coaching, Editing, Financial Accounting, Human Resources, Higher Education, Process Improvement, 10 Key, Cross-functional Team..., Mental Health Counseling, Individual Counselling, Grief Counseling, Social Media, Recruiting, Writing, Windows XP, Motivational...
Education
Massachusetts Institute of Technology 2015 — 2015
Supply Chain Design, online course
George Fox University
Master of Arts (M.A.), Counseling Psychology, 3.7
Purdue University
Bachelor of Psychology
Aetna July 1999 - Present
Blue Cross and Blue Shield of North Carolina March 1997 - July 1999
Skills
Health Insurance, Managed Care, Insurance, Healthcare Information..., Data Analysis, Healthcare Industry, Process Improvement
Education
Meredith College 1989 — 1991
Master of Business Administration (MBA)
Mars Hill College 1984 — 1987
Bachelor of Science (BS), Business/Spanish
Blue Cross and Blue Shield of North Carolina September 2014 - Present
North Carolina Job Corps November 2013 - June 2014
C.M. Eppes Middle School August 2012 - November 2013
JC Penny July 2011 - April 2012
Skills
Temporary Placement, Community Outreach, Communication, Presentation Skills, Appointment Scheduling, Case Management, Interviewing Skills, Public Speaking, Recruiting, Student Recruiting, Cold Calling, Transaction Processing, Time Management, Relationship Management, Relationship Building, Relationship Marketing, Customer Service, Soft Skills, Phone Etiquette
Education
Fayetteville State University 2007 — 2011
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Blue Cross and Blue Shield of North Carolina September 2014 - Present
Citi December 2005 - September 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, eWFM, RTA, NICE Call Recording, ESP, Lynx, Outlook, Team Leadership, Customer Service
Education
Guilford College 2014 — 2016
Bachelor of Science (BS), Psychology
Union High, Clinton NC 1994 — 1998
Diploma, College Prep Courses
Blue Cross and Blue Shield of North Carolina October 2013 - Present
INFICON March 2010 - July 2013
Bright House Networks March 2007 - September 2009
Child Care Solutions November 2005 - March 2007
Horizon Blue Cross Blue Shield of New Jersey 2002 - 2004
Horizon Blue Cross Blue Shield of New Jersey 2000 - 2002
Horizon Blue Cross Blue Shield of New Jersey 1999 - 2000
Horizon Blue Cross Blue Shield of New Jersey 1994 - 1999
Horizon Blue Cross Blue Shield of New Jersey 1989 - 1994
Skills
English, Microsoft Excel, Microsoft Office, Microsoft Word, Windows, Outlook, Teaching, Strategic Planning, Sales, Public Speaking, PowerPoint, Analysis, Training, Process Improvement, Leadership, PeopleSoft, Accounting, Financial Reporting
Education
Rutgers, The State University of New Jersey-Newark
Bachelor's degree, Acounting
Essex County College
Associate's degree, Accounting
Blue Cross and Blue Shield of North Carolina April 2015 - July 2015
Spectraforce Technologies April 2015 - July 2015
Broad Street Chiropractic Ctr August 2014 - April 2015
Methodist University September 2010 - May 2014
Skills
Foreign Languages, Teamwork, Economics, Research, Critical Thinking, English, Microsoft Office, International Relations, Public Speaking, Higher Education, Teaching, Market Research, Time Management, Statistics, SPSS, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service
Education
Methodist College 2010 — 2014
Bachelor of Arts (BA), Financial Economics
United World College 2008 — 2010
Blue Cross and Blue Shield of North Carolina December 2013 - Present
Blue Cross and Blue Shield of North Carolina October 2007 - Present
Citi March 2005 - October 2007
Ajilon February 2005 - March 2005
Wells Fargo August 2001 - March 2004
Skills
Customer Service, Retail Banking, Accounting, Employee Training
Education
North Carolina Agricultural and Technical State University 1990 — 1995
Accounting
Blue Cross and Blue Shield of North Carolina August 2015 - Present
GSK September 2001 - May 2015
GSK January 2004 - January 2007
GSK September 2001 - January 2004
Keane Inc. August 1990 - September 2001
Computer Associates (CA) - XECA 1986 - 1990
WR Grace 1982 - 1985
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Process Improvement, Business Strategy, Strategy, Six Sigma, Change Management, Consulting, Business Process..., Strategic Planning, Cross-functional Team..., Pharmaceutical Industry, Business Analysis, Program Management, Analytics
Education
University of Baltimore 1982 — 1985
Master of Business Administration (MBA), Information Technology, Magna cum laude
James Madison University 1976 — 1980
Bachelor of Fine Arts (BFA), Music
Cave Spring High School
Cave Spring High School
Cave Spring High School
Change Create Transform LLC and Foundation June 2014 - Present
Change Create Transform LLC and Foundation March 2014 - June 2014
Blue Cross and Blue Shield of North Carolina May 2011 - May 2013
Skills
Customer Service, Data Entry, Microsoft Office, Event Management, Time Management, Event Planning, PowerPoint, Social Networking, Outlook, Microsoft Word, Microsoft Excel, Research, Critical Thinking, Access, Public Speaking, WordPress, Teamwork, Social Media, Facebook, Marketing Communications, Fundraising, Data Analysis, HIPAA
Education
New York University 2013 — 2015
Certified Meeting Professional, Meeting and Event Planning
University of North Carolina at Greensboro 2006 — 2011
Bachelor of Science (BS), Marketing, Communication Studies (minor)
BCBSNC November 2014 - Present
BCBSNC September 2013 - November 2014
BCBSNC February 2013 - September 2013
Blue Cross and Blue Shield of North Carolina March 2012 - February 2013
Childcare Network #57 May 2007 - September 2012
Big Katt's Tapes and CDs December 2006 - January 2008
Small Business Technology Development Center January 2007 - May 2007
Elizabeth City State University Office of Student Life August 2006 - May 2007
Skills
Analytics, Organizational..., Business Analysis, Outlook, Microsoft Office, Word, Business Planning, Teaching, Microsoft Word, Customer Service, Customer Satisfaction, Customer Oriented, Marketing, Sales, Call Center, Management, Data Entry, Training, Time Management, Microsoft Excel, Strategic Planning, Team Building, Leadership, Human Resources, Recruiting, Interviews, Marketing Strategy, Insurance, Data Analysis, Access, Call Centers, Team Leadership, Analysis, Budgets, Process Improvement, Public Speaking, Leadership Development, PowerPoint, Entrepreneurship, Finance, Teamwork, Program Management, Staff Development, Administration, Coaching, Conflict Resolution, Employee Relations, Social Networking
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Master of Business Administration (MBA) with Distinction, Business Administration, Human Resources
Elizabeth City State University 2003 — 2007
Bachelor of Science, Business Administration, Marketing
Blue Cross and Blue Shield of North Carolina November 2014 - Present
City Market Barber & Style Shop August 2011 - Present
Smart Start, Inc. April 2013 - July 2014
TAO Auto April 2011 - July 2011
Leith Honda December 2009 - February 2011
Skills
Insurance Claims, Health Insurance, Customer Service, Barbering, Public Speaking, Management, Team Building, Leadership, Microsoft Excel, Customer Satisfaction, Training, Coaching, Strategic Planning, Marketing
Education
NASCAR Technical Institute 2008 — 2009
AUTOMOTIVE TECHNOLOGY, Automotive Engineering Technology/Technician, 3.88
Wake Tech Community College 2004 — 2007
Associates in Arts Degree Program
Blue Cross and Blue Shield of North Carolina September 2015 - Present
BCBSNC September 2013 - Present
BCBSNC January 2012 - September 2013
J.Crew July 2011 - October 2011
J.Crew July 2007 - October 2011
PRESBYTERIAN HOMES AND FAMILY SERVICES August 2009 - February 2010
J.Crew July 2007 - July 2008
Proactiv Solutions February 2006 - January 2007
Skills
Recruiting, Interviews, Customer Service, Retail, Child Development, Fashion, Employee Relations, Onboarding, Human Resources, Employee Training, Hiring, Employee Benefits, Screening Resumes, Leadership Development, Microsoft Office, PowerPoint, Outlook, Data Entry, Applicant Tracking..., Microsoft Excel, Microsoft Word, Organizational..., Conflict Resolution, New Hire Orientations, Sales, Building Relationships, Time Management, College Recruiting
Education
Liberty University 2010 — 2012
Masters, Human Services: Family and Marriage
Liberty University 2004 — 2011
Bachelors, Psychology
Blue Cross and Blue Shield of North Carolina 2014 - Present
Measurement Incorporated March 2014 - May 2014
Measurement Incorporated March 2013 - June 2013
Durham Emergency Communication Center March 2012 - September 2012
Education
Nebraska Wesleyan University 2004 — 2008
Master of Forensics, Forensic investigations
Texas Woman's University 1995 — 2004
Bachelor of Science (B.S.), Criminal Justice/Police Science
Lake Dallas High School 1980 — 1983
Diploma, General Studies
Blue Cross and Blue Shield of North Carolina 2005 - Present
Skills
Data Analysis, Typing, Organization Skills, Time Management
Education
Gardner-Webb University 2004 — 2006
Bachelor of Applied Science (BASc), Criminal Justice and Corrections, B
Surry Community College 2002 — 2004
Associate's degree, Criminal Justice and Corrections, A
Blue Cross and Blue Shield of North Carolina July 2012 - Present
Aetna September 2007 - October 2011
Skills
Insurance, Health Insurance, Customer Service, Microsoft Excel, Microsoft Office, Healthcare, Medicare, Outlook, Claim, Employee Benefits
Education
Forsyth Technical Community College 2014 — 2016
Associate’s Degree, Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of North Carolina August 2015 - Present
Aon Hewitt September 2014 - September 2015
Aon Hewitt September 2013 - January 2014
YWCA August 2011 - September 2013
Walmart October 2012 - January 2013
Mary Kay Inc. June 2010 - February 2012
foundation strong llc. March 2011 - December 2011
Hardee's January 2011 - October 2011
Skills
Human Resources, Time Management, Administration, Blogging, Training, Organizational..., Research, Performance Management, Strategic Planning, Management
Education
Fayetteville State University
Forsyth Technical Community College
Social Work
Meredith College OCP August 2015 - Present
AT&T February 2014 - Present
Blue Cross and Blue Shield of North Carolina May 2015 - July 2015
Nextaff September 2014 - December 2014
Crazy 8! January 2013 - April 2014
Cosmic Coupon December 2012 - January 2013
T.J. Maxx September 2011 - November 2012
Skills
Microsoft Office, Customer Service, Teamwork, Management, Customer Satisfaction, Leadership, Time Management, Social Media, Public Speaking, PowerPoint, Microsoft Word, Communication Skills, Interpersonal..., Sales Abilities, Marketing Strategy, Access, Sales, Communication, Microsoft Excel, Recruiting, Talent Acquisition
Education
Meredith College 2012 — 2016
Bachelor of Science (B.S.), Business Administration - Human Resources Concentration
Cary High School 2008 — 2012
High School
Blue Cross and Blue Shield of North Carolina February 2013 - Present
Lincoln Financial Group September 2010 - January 2013
Aetna September 2008 - June 2010
Skills
Customer Service, Microsoft Excel, Sales, Outlook, Insurance, Call Centers, Health Insurance, Training, Leadership, Access, fore, Employee Benefits, Claim, Management, Data Entry, Customer Satisfaction, Telephone Skills, Process Improvement, Team Management, Invoicing, Customer Experience
Education
North Carolina Agricultural and Technical State University 2002 — 2008
Bachelor's of Arts in English, English Language and Literature, General
PVH Corp. July 2015 - Present
Philips Van Heusen - workforce Unlimited June 2015 - Present
Blue Cross and Blue Shield of North Carolina August 2007 - September 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Research, Microsoft Word, PowerPoint, Outlook, Teaching, Training, Team Building, Teamwork, Editing, Legal Research, Filing, Legal Writing, Data Entry, Administrative..., Administration, Office Management, Family Law, Criminal Law, Insurance, Claim, Sales, Leadership, New Business Development
Education
Forsyth Technical Community College 2013 — 2015
Associate of Science (A.S.), Paralegal Technologies
Surry Community College 2013 — 2013
Associate of Applied Science, Legal Assistant/Paralegal, Freshman
North Surry High School 1996 — 2000
Diploma, General Studies
GlaxoSmithKline March 1996 - Present
Blue Cross and Blue Shield of North Carolina January 1995 - February 1996
Wayne State University April 1990 - September 1994
Skills
Research, Pharmaceutical Industry, Project Management, Strategy, Business Strategy, Program Management, PowerPoint
Education
Wayne State University 1982 — 1990
Master of Arts and Doctor of Philosophy (Ph.D.), Psychology and Community Health
Meredith College 1978 — 1982
Bachelor's degree, Biology and Psychology
Blue Cross and Blue Shield of North Carolina January 2015 - Present
Conduit Global April 2012 - January 2015
American Express February 1995 - August 2011
American Express April 2008 - March 2010
American Express January 2006 - June 2007
American Express April 2004 - January 2006
American Express August 1999 - March 2004
Skills
Situational Leadership, Team Leadership, Training & Development, Customer Satisfaction, Hiring, Call Center, People Management, Change Management, Coaching, Team Building, Talent Development, Customer Experience, Training Delivery, Customer Relations, Leadership Development, Employee Engagement, Performance Management, Customer Service, Soft Skills, Talent Management, Talent Assessment, Innovative Thinking, Thought Leadership, Problem Solving, Organizational Change, Cross-functional Team..., Organizational..., Process Improvement, Organizational Design, Team Management, Customer Focus, Process Engineering, Transitions, Mentoring, Training Skills, Employee Relations, Training, Call Centers, Management, Onboarding, Employee Training, Leadership, Project Planning, Interviews
Education
High Point University 2007 — 2010
BA, Human Relations
Aon April 2014 - December 2014
Aetna September 2012 - December 2013
Blue Cross and Blue Shield of North Carolina April 2007 - August 2010
Blue Cross and Blue Shield of North Carolina July 2002 - April 2007
Aon September 1999 - July 2002
Education
High Point University 2002 — 2003
Under Graduate Courses
Winston-Salem State University 1992 — 1993
Undergraduate Courses
South Stokes High School 1989 — 1992
High School Diploma
Blue Cross and Blue Shield of North Carolina September 2013 - Present
Verizon Business June 2012 - August 2013
Wells Fargo Financial January 2011 - June 2012
Wisconsin Department of Public Instruction February 2010 - December 2010
Skills
Requirements Analysis, SDLC, SQL, Oracle, Agile Methodologies, PL/SQL, SOA, Unix, Microsoft SQL Server, Spring Framework
Education
Kakatiya University
MCA, Computer Applications
Blue Cross and Blue Shield of North Carolina February 2015 - Present
AT&T Mobility March 2004 - June 2015
Sunny's Men's Wear January 2002 - March 2004
Walmart June 2001 - January 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Social Networking, PowerPoint, Psychology, Counseling Psychology, Typing, Time Management, Sales Management, Marketing, Sales, Customer Satisfaction, Leadership, Training, Cashiering, Data Entry
Education
Liberty University 2014 — 2017
Master’s Degree, Psychology
University of Phoenix 2011 — 2013
Master of Arts (MA), Psychology, 3.5
Fayetteville State University 2001 — 2009
Bachelor of Arts (B.A.), History, 3.0
South View High School 1997 — 2001
High School Diploma, General Studies
Blue Cross and Blue Shield of North Carolina August 2015 - Present
Salix Pharmaceuticals October 2013 - April 2015
Unity International Group October 2011 - September 2013
John Wiley and Sons July 2008 - 2010
Health Magazine - Time Inc. April 2007 - July 2008
AIG October 2006 - March 2007
Skills
Social Media, Social Media Marketing, Publishing, Media Relations, Microsoft Office, Entertainment, Trade Shows, Integrated Marketing, Customer Service, PowerPoint, Management, Project Management, Leadership, Public Speaking, Event Planning, Marketing, Microsoft Excel, Public Relations, Social Networking, Mac OS, Convention Services, Sales, Marketing &..., Health Insurance, Healthcare, Pharmaceutical Industry, Grants, Charitable Giving, Program Coordination
Education
New York University 2002 — 2006
BFA, Theatre
Ramapo High School 1998 — 2002
Blue Cross and Blue Shield of North Carolina October 2012 - Present
Harris Teeter July 2010 - July 2012
Saint Augustine's University August 2008 - April 2010
Heartfelt A November 2009 - March 2010
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Maces, Prime Therapeutics, Magic program, Acess, Microsoft Publisher, Fax, Multi-line Phone, Call Centers, Scanners, Customer Service, Office Administration, Mobius
Education
Liberty University 2014 — 2018
Master’s Degree, Human Services, General
Saint Augustine’s University 2005 — 2010
Bachelor’s Degree, Mass Communication/Media Studies
Northwood High 2001 — 2005
High School
NTT DATA Americas November 2013 - Present
CIBC March 2015 - Present
Blue Cross and Blue Shield of North Carolina November 2013 - March 2015
Netcore, Inc May 2013 - November 2013
Bell January 2009 - May 2012
AMZ Technologies February 2006 - September 2008
Gerrys Information Technology April 2005 - February 2006
KASB Technology Services Ltd November 2002 - April 2005
Skills
Business Analysis, Project Delivery, Project Management, Service Delivery, Requirements Analysis, Requirements Gathering, Requirements Management, Team Leadership, Conflict Management, Account Management, Process Improvement, Microsoft Project, Management, IT Service Management, ITIL v3 Foundations..., Satellite Communications, ICT Consultancy
Education
Canadian Career College of Innovative Technology and Management 2012 — 2013
Postgraduate Diploma, Business Analysis, Project & Services Management
London Metropolitan University 1998 — 2002
Bachelor of Science (BSc), Computing and Information Systems
Blue Cross and Blue Shield of North Carolina 2012 - Present
Skills
Talent Acquisition, Applicant Tracking..., HR Consulting, Health Insurance, Strategic Sourcing, Leadership, Sourcing, Healthcare, Recruiting, Staff Augmentation, Internet Recruiting, Employee Benefits, Employee Referral..., Human Resources, Social Media, Immigration Law, Healthcare Staffing, Consultant, Immigration Issues, Employment-based..., Lawson HRIS, Brassring, Executive Staffing, Healthcare Analytics, Healthcare Information..., Strategic Consulting, Workday
Education
Meredith College
Legal Assistant Certification, Corporate Litigation, Real Estate Law, and Corporate Law
Meredith College
Social Psychology, Organizational Psychology
University of North Carolina at Chapel Hill
BA, Psychology
Construction Data Company May 2015 - Present
Blue Cross and Blue Shield of North Carolina December 2014 - April 2015
Fidelity Investments July 2014 - October 2014
American Income Life Insurance Company November 2013 - April 2014
OfficeMax August 2013 - October 2013
Sanitation District Number 1 July 2009 - August 2012
Silver Point Beach Club July 2005 - August 2008
Skills
Molecular Biology, Microsoft Office, Biotechnology, PCR, Research, Microsoft Excel, PowerPoint, Cell Culture, Microsoft Word, Lifesciences, Microbiology, Teamwork, Western Blotting, Social Media, Recruiting, Facebook, Training
Education
Elon University 2009 — 2013
Bachelor of Arts (B.A.), Biology/Biological Sciences, General/Minor in Psychology
Blue Cross and Blue Shield of North Carolina November 2008 - Present
Blue Cross and Blue Shield of North Carolina 2008 - 2010
E-World Internet Consulting, Inc. August 2003 - November 2008
PhyAmerica Physician Services January 2002 - August 2003
PricewaterhouseCoopers 1998 - 2001
NetLearning,Inc. May 1996 - December 1997
Hyatt Imler Ott & Blount / Hosplan Micro Systems 1989 - 1996
Ernst & Young 1987 - 1989
Baptist Health 1984 - 1986
Skills
Strategy, Business Development, Management Consulting, Leadership, Business Strategy, Marketing Strategy, Sales, New Business Development, Cross-functional Team..., Strategic Partnerships, Management, Health Insurance, Marketing, Healthcare Management, Ancillary Benefits, Entrepreneurship, Healthcare, Operations Management, Insurance, Strategic Planning, Small Business, Financial Analysis, Project Management, Microsoft Excel, Healthcare Information..., Product Development, Product Marketing, Consulting, Big 4, Dental Insurance, Process Improvement, Start-ups, Training, Department Budgeting, Internet Strategy, Product Launch, Program Management, Executive Management, Business Analysis, Contract Negotiation, Change Management, Team Building, Business Process..., Vendor Management, Analysis, Product Management, Competitive Analysis, Business Planning, SaaS, Business Process
Education
Georgia Institute of Technology
BS, Health Systems Engineering
Blue Cross and Blue Shield of North Carolina October 2009 - Present
Still Creative June 2009 - September 2009
SHW Group May 2005 - June 2009
Artistry Marketing Concepts May 2003 - May 2005
Still Creative March 2001 - May 2003
Insider Marketing May 2001 - October 2001
Studio B August 2000 - February 2001
Jacobs Engineering (Carter & Burgess) April 1998 - August 2000
First Command Financial Planning (USPA & IRA) February 1997 - April 1998
Skills
Advertising, Newsletters, Catalogs, Print Collateral, Promoting, Mailings, InDesign, Illustrator, Packaging, Retouching, PowerPoint, Mac, Graphic Design, Photography, Adobe Creative Suite, Photoshop, Graphics, Brochures, Layout, Art Direction, Logo Design, Corporate Identity, Typography, Brand Development, Creative Direction, Digital Photography, Direct Mail, Logos, Posters, Promotions, Production, Adobe Acrobat, Print Production, Marketing Communications, Press Checks, Color Correction, Business Cards, Visual Communication, Banners, Flyers, Concept Development, Annual Reports, Corporate Branding, Creative Strategy, Art, Stationery, Digital Illustration, Photo Editing, Trade Show Graphics
Education
Stephen F. Austin State University 1994 — 1996
BAAS, Advertising Design
Kilgore College 1991 — 1993
AAS, Graphic Design
Blue Cross and Blue Shield of North Carolina August 2001 - Present
Blue Cross and Blue Shield of North Carolina April 2000 - July 2001
Blue Cross and Blue Shield of North Carolina January 1998 - March 2000
Blue Cross and Blue Shield of North Carolina September 1996 - December 1997
Blue Cross and Blue Shield of North Carolina November 1991 - August 1996
Blue Cross and Blue Shield of North Carolina July 1990 - October 1991
Education
Elon University 1986 — 1990
Bachelor's Degree, Accounting and Business/Management
Association County Commissioners of GeorgiaGwinn September 2012 - Present
Berkshire Hathaway January 2011 - September 2012
Builders Insurance Group April 2003 - October 2008
ManagedComp January 1995 - April 2002
Duke University Hospital July 1988 - July 1994
Blue Cross and Blue Shield of North Carolina November 1986 - July 1994
Skills
Relationship Building,..., Microsoft Office Suite,..., General Business..., Public Speaking,, Claims Handling,..., Georgia Workers'..., Workers' Compensation..., Claim
Education
Clayton State University 2001 — 2002
Bachelor of Science, Health Care Management, 3.3
North Carolina Agricultural and Technical State University 1979 — 1983
Business Administration and Management, General, 3.0
Blue Cross and Blue Shield of North Carolina August 2010 - June 2012
D & B Marketing Associates Inc. January 2006 - December 2009
JPMorgan Chase July 2003 - December 2005
JP Morgan January 2002 - June 2003
ePierce 2001 - 2003
Great American Insurance 1999 - 2001
Schering-Plough Pharmaceuticals 1997 - 1999
American Express 1988 - 1997
Bank of New York Mellon 1985 - 1986
Skills
Change Management, Product Management, Database Marketing, Business Strategy, Data Analysis, Consulting, Business Intelligence, CRM, Management Consulting, Strategic Planning, Business Analysis, Vendor Management, Outsourcing, Analytics, Start-ups, Management, Leadership, Strategy
Education
Fordham University 1981 — 1985
Finance & Statisics, Finance, Quantitative Methods, Economics
Blue Cross and Blue Shield of North Carolina August 2015 - Present
Florida Blue September 2012 - Present
Florida Blue November 2010 - September 2012
Florida Blue December 2008 - October 2010
Florida Blue April 2007 - November 2008
Skills
Process Improvement, Customer Relations, Six Sigma, Strategic Planning, Cross-functional Team..., Vendor Management, Leadership, Customer Service, Team Building, Health Insurance, Business Analysis, Call Centers, Inventory Management, Insurance, Data Analysis, Healthcare, Program Management, Project Planning, Coaching
Education
Florida State University 2002 — 2005
Bachelor of Arts, Political Science, History
Blue Cross and Blue Shield of North Carolina June 2015 - Present
Nursefinders March 2010 - Present
Carrington Place- Matthews August 2012 - August 2013
Carriage Club August 2011 - August 2012
Unlimited Possibilities LLC June 2010 - November 2011
Nursefinders-Winston Salem March 2008 - March 2010
Wake Forest School of Medicine August 2008 - February 2009
Skills
Medical Records, EMR, Healthcare, Nursing, Vital Signs, Physicians, Hospitals, Medication..., Acute Care, Medicine, Orthopedics, Rehabilitation
Education
Forsyth Technical Community College
BCBSNC October 2014 - Present
BCBSNC November 2011 - September 2014
Blue Cross and Blue Shield of North Carolina April 2009 - November 2011
Triangle Usability Professionals Association November 2007 - April 2009
Blue Cross and Blue Shield of North Carolina November 2002 - March 2009
Answerthink March 2001 - October 2002
Modem Media March 2000 - March 2001
Ogilvy & Mather January 1999 - March 2000
Michigan State University February 1997 - December 1998
Michigan State University August 1996 - May 1998
Skills
Information Architecture, User Experience, User-centered Design, Usability Testing, Usability, Taxonomy, Business Analysis, Vendor Management, Interaction Design, Visio, User Interface Design, Project Management, Process Improvement, Product Management, Strategic Planning, Mobile Devices, SEO, Creative Direction, User Experience Design, Leadership, Content Strategy, Web Applications, Content Management, Management, Usability Engineering, E-commerce, Team Leadership, User Interface, Web Content Management
Education
Michigan State University 1996 — 2002
M.A.
Northwestern University 1990 — 1994
B.A.
UNC Health Care September 2015 - Present
Raleigh-Durham May 2015 - September 2015
GlaxoSmithKline April 2011 - May 2015
Blue Cross and Blue Shield of North Carolina February 1998 - April 2011
WellPath Select, Inc. January 1995 - February 1998
Skills
Managed Care, Healthcare, Strategy, Cross-functional Team..., Leadership, Disease Management, Medicare, Process Improvement, Program Management, Health Policy, Management, Insurance, Healthcare Management, Informatics, Strategic Planning, Data Warehousing, Data Analysis, Analysis, Pharmacy Benefit..., Project Planning, Policy, Pharmaceutical Industry, Analytics, Product Launch, Healthcare Industry, Integration, Business Intelligence, Medicare Part D, Access, Business Analysis, Competitive Intelligence, Competitive Analysis, Product Development, Outcomes Research, Vendor Management, Business Strategy, Contract Negotiation, Sales, Product Management, Pharmacy, Clinical Research, Health Insurance, Market Analysis, Training, Marketing, Customer Service, Team Building, Project Management, Healthcare Information..., Population Health
Education
Furman University
Bachelor's Degree
University of Michigan
MPH
University of Pennsylvania - The Wharton School
Executive Education
Freelance Designer / Self Employed October 2006 - Present
5starbaby.com 1999 - 2012
Blue Cross and Blue Shield of North Carolina 2009 - 2011
Cannon Design September 1998 - October 2006
Discovery Networks May 1998 - July 1998
Morris Beecher April 1997 - March 1998
Totally Inc. 1994 - 1996
KCI Communications November 1992 - February 1995
Skills
Graphic Design, Illustration, InDesign, Photoshop, Adobe Creative Suite, Typography, Logo Design, Graphics, Layout, Web Design, Art Direction, Illustrator, Visual Communication, Corporate Identity, Creative Direction, Art, Brochures
Education
Edinboro University of Pennsylvania 1985 — 1989
dubois area high schol
Blue Cross and Blue Shield of North Carolina November 2010 - Present
Keane US (An NTT Data Company) November 2010 - Present
Capital One December 2009 - July 2010
Citi June 2009 - November 2009
Kaiser Permanente IT October 2007 - January 2009
Dell March 2006 - June 2007
Satyam Computer Services Ltd 2001 - 2006
Education
Indira Gandhi National Open University 2001 — 2004
Masters in Computer Applications, Designing/Developing Computer Applications
Osmania University 1998 — 2001
Bachelor's Degree, Computer Applications
CoreLogic June 2013 - Present
LexisNexis March 2012 - June 2013
Blue Cross and Blue Shield of North Carolina March 2011 - March 2012
Travelers Insurance April 2009 - March 2011
Liberty Mutual Insurance October 2005 - August 2008
Skills
Insurance, Strategic Planning, Product Management, Underwriting, Process Improvement, Vendor Management, Analytics, Risk Management, Business Analysis, Analysis, Strategy, Cross-functional Team..., Business Process..., Competitive Analysis, Pricing
Education
Greensboro College 1998 — 2002
Bachelor of Science (BS), Business Administration and Economics
Greensboro College 1998 — 2001
Bachelor of Science (BS), Political Science
Vetstreet, Inc. / Vetstreet.com September 2015 - Present
Elanco Animal Health, previously Novartis Animal Health March 2014 - August 2015
Novartis Animal Health January 2010 - February 2014
Novartis Animal Health June 2003 - 2009
Novartis Animal Health, US 2003 - 2009
Novartis AH 2003 - 2009
Novartis 2003 - 2009
Blue Cross and Blue Shield of North Carolina December 1996 - August 2001
HIP 1993 - 1996
Skills
Pharmaceutical Sales, Pharmaceutical Industry, Competitive Analysis, Marketing Management, Market Planning, Market Analysis, Global Marketing, Sales Effectiveness, Product Launch, Cross-functional Team..., Marketing Strategy, Marketing, Brand Management, Segmentation, Market Research, Product Marketing, Customer Insight, Strategy, Sales Operations, Business Analysis, Management
Education
Wake Forest University 2001 — 2003
MBA, Marketing, Finance
Wake Forest University - Babcock Graduate School of Management 2001 — 2003
MBA, Finance, Marketing
New Jersey Institute of Technology 1990 — 1995
BS, Management, Finance
New Jersey Institute of Technology 1990 — 1995
BS, Management, Finance
Health Care Service Corporation November 2010 - Present
Pharos Innovations August 2007 - December 2010
OptumHealth December 2003 - August 2006
Blue Cross and Blue Shield of North Carolina 1998 - 2006
Paidos Health Management Services 1998 - 2000
Skills
Disease Management, Managed Care, Healthcare, Healthcare Management, Healthcare Information..., Medicare, Utilization Management, Health Policy, Healthcare Industry, Medicaid, Health Insurance, Healthcare Consulting, Hospitals, Strategic Planning, Process Improvement, Leadership
Education
University of North Carolina at Chapel Hill 1999 — 2003
MHA, Health Administration
Georgetown University 1980 — 1984
BSN, Nursing
New Trier East 1976 — 1980
11 Main, Inc., an Alibaba Group Company August 2014 - Present
Esurance April 2014 - July 2014
ACCO Brands January 2012 - March 2014
City of Las Cruces March 2011 - April 2012
JPMorgan Chase January 2008 - August 2009
Dunn Solutions Group January 2007 - January 2008
Carolina Healthcare Services February 2007 - December 2007
Blue Cross and Blue Shield of North Carolina May 2005 - January 2007
Skills
Data Warehousing, MySQL, SQL, ETL, Business Intelligence, Databases, SDLC, Business Objects, Oracle, Microsoft SQL Server, Business Analysis, Data Modeling, SSIS, SSRS, OLAP Reporting Tools:..., RDBMS/Databases: SQL..., ETL: Microsoft SQL..., Languages: MDX, SQL,..., Tools/Utilities:..., Tableau, Hadoop, Database Design, Crystal Reports, Pig, Hive, MapReduce, Java
Education
New Mexico State University 2002 — 2004
Master of Science (M.S.), Computer Engineering
University of Madras 1997 — 2001
Bachelor of Engineering, Electronics and Communication
Balalok
LexisNexis March 2012 - Present
Blue Cross and Blue Shield of North Carolina March 2011 - March 2012
Travelers Insurance April 2009 - March 2011
Liberty Mutual Insurance October 2005 - August 2008
Education
Greensboro College 1998 — 2002
Bachelor of Science (B.S.), Business Administration and Economics
Greensboro College 1998 — 2002
Bachelor of Science (B.S.), Political Science
Blue Cross and Blue Shield of North Carolina September 2014 - Present
Fidelity Investments August 2008 - Present
Capital One March 2008 - August 2008
JSMN International Inc December 2005 - March 2008
Lamar University October 2003 - July 2005
Skills
SDLC, Program Management, Software Project..., Requirements Analysis, Agile Methodologies, Requirements Gathering
Education
Lamar University
Master's degree, Engineering
University of Madras
Bachelor of Engineering (B.E.)
Blue Cross and Blue Shield of North Carolina August 2011 - Present
The Durham Literacy Center August 2010 - August 2011
Fry, Inc./MICROS-Retail, Inc. July 2005 - August 2011
Ann Arbor Observer September 1999 - July 2005
Skills
Blogging, Copywriting, Marketing, Press Releases, E-commerce, Advertising, Strategy, Editing, Proposal Writing
Education
Michigan State University 1994 — 1998
B.A., Advertising
Blue Cross and Blue Shield of North Carolina March 2009 - Present
Blue Cross and Blue Shield of North Carolina 2006 - 2009
RBC Bank July 2001 - September 2006
RBC Bank January 1998 - June 2001
Skills
Public Speaking, Management Consulting, Mentoring, Coaching, Instructional Design, Training Facilitation, Workshop Facilitation, Virtual Facilitation, Leadership Development, Virtual Design, Collaborative Problem..., Blended Learning, Management, Training, Employee Training, Learning Management, New Hire Training, Leadership, Process Improvement, Program Management, Change Management
Education
North Carolina State University 1990 — 1992
MA, Public History, History
Indiana University Bloomington 1986 — 1990
BA, History, Art History
Blue Cross Blue Shield of North Carolina October 2009 - Present
Blue Cross and Blue Shield of North Carolina October 2009 - April 2011
BCBSNC May 1996 - September 2009
Skills
Health Insurance, Insurance, Employee Benefits, Account Management, Underwriting, Disability Insurance, Strategic Planning, Cross-functional Team..., Life Insurance, Benefits Administration, Business Analysis, Team Building
Education
Pfeiffer University 2005 — 2007
MHA, Health Administration and Business
Gardner-Webb University 1992 — 1995
BS, Business Management
Bank of America July 2010 - Present
Bank of America June 2009 - July 2010
Elixir Web Solutions 2008 - 2009
ADT Security Services 2008 - 2009
TCS April 2001 - October 2008
Toyota Financial Services 2007 - 2008
Blue Cross and Blue Shield of North Carolina 2006 - 2007
SG Software 2003 - 2003
Skills
Siebel, Databases, Requirements Analysis, Solution Architecture, SDLC, Unix, Consulting, Change Management, Enterprise Architecture
Education
National Institute of Technology Karnataka 1999 — 2001
Gogte Institute Of Technology 1994 — 1998
Karnatak University
Accenture March 2011 - Present
Blue Cross and Blue Shield of North Carolina 2014 - 2015
University of North Carolina at Chapel Hill January 2010 - January 2011
Unum August 2009 - January 2010
Metlife June 2001 - March 2009
Maines Paper & Food March 1998 - June 2001
HarperCollins Publishers February 1992 - April 1997
Skills
Program Management, PMO, Project Management, Project Planning, IT Management, Analysis, PMP, Requirements Gathering, Business Intelligence, Business Analysis, Visio, ITIL, Enterprise Architecture, Change Management, SharePoint, Networking, IT Strategy, Infrastructure, SDLC
Education
Marywood University 1999 — 2003
Master of Science, Information Systems Management
Marywood University
Bachelors of Science, Mathematics & Computer Science
Teradata June 2015 - Present
Blue Cross Blue Shield NC July 2007 - May 2015
Blue Cross Blue Shield NC September 2006 - July 2007
Blue Cross Blue Shield June 2005 - September 2006
Blue Cross Blue Shield NC November 2000 - June 2005
Blue Cross and Blue Shield of North Carolina March 1999 - November 2000
Blue Cross and Blue Shield of North Carolina February 1997 - March 1999
Blue Cross and Blue Shield of North Carolina June 1996 - January 1997
Skills
Cross-functional Team..., Data Warehousing, Data Management, PMO, Program Management, Project Management, Process Improvement, Vendor Management, Business Intelligence, SDLC, Management
Education
Georgia State University 1983 — 1993
BBA, Decision Sciences
Duke Connected Care March 2014 - Present
Duke Primary Care - Hillsborough July 2012 - Present
Blue Cross and Blue Shield of North Carolina October 2000 - June 2012
The Carolina Permanente Medical Group July 1989 - October 2000
Skills
Healthcare, Healthcare Management, Managed Care, Family Medicine, Public Health, Healthcare Information..., Medicare, Health Insurance, Data Analysis, Health Policy, Disease Management, HIPAA, Healthcare Consulting, Medicaid, Utilization Management
Education
Duke University School of Medicine 1986 — 1989
Family Medicine Residency
Beth Isreal Hospital, Boston, MA 1985 — 1986
Internship, Internal Medicine
Harvard Medical School 1981 — 1985
MD, Medicine
University of Wisconsin-Madison 1977 — 1981
BS, Biochemistry
Blue Cross and Blue Shield of North Carolina September 2015 - Present
Fidelity Investments November 2012 - September 2015
Fidelity Investments January 2012 - November 2012
Progress Energy January 2011 - December 2011
QinetiQ North America (pronounced Kih-Neh-Tic) October 2009 - October 2010
Blue Cross Blue Shield of North Carolina January 2008 - October 2009
Blue Cross Blue Shield of North Carolina January 2008 - October 2009
John Deere Construction & Forestry Division 2007 - 2007
North Carolina A&T State University 2006 - 2007
Skills
Microsoft Office, Visio, SharePoint, Systems Analysis, Technical Project..., MS Access, Access, Requirements Analysis, SDLC, Integration, Microsoft Excel, Project Planning, Analysis, Requirements Gathering, MS Project, Cross-functional Team..., Training, Enterprise Software, SQL, Databases, Business Analysis, Process Improvement, Business Requirements, Team Leadership, Management, Software Documentation, Windows, Program Management, Vendor Management, MySQL, Project Management, Software Project..., Data Analysis, Business Intelligence, PMP, Testing, Business Process, Business Process..., PMO
Education
North Carolina Agricultural and Technical State University 2006 — 2007
M.S., Industrial Technology (Information Technology)
Florida Agricultural and Mechanical University 2000 — 2005
B.S., Computer Information Systems
Stanton College Preparatory High School 1996 — 2000
High School
For All Occasions Catering January 1995 - Present
Virginia College April 2013 - December 2013
Skeet Club Manor Assisted Living October 2011 - April 2013
Blue Cross and Blue Shield of North Carolina 2004 - 2007
Blue Cross and Blue Shield of North Carolina 2004 - 2007
Skills
Catering, Culinary Skills, Chef, Menu Development, Banquets, Food & Beverage, Cooking, Food Safety, Event Planning, Event Management, Hospitality, Customer Service, Parties, Hotels, Team Building, Budgets, Inventory Management, Marketing, Management, Training
Education
GTCC 2010 — 2012
Associate, Culinary Technology/Hospitality Management
Guilford Technical Community College 2010 — 2012
Associate's degree, Culinary Technology
Forsyth Technical Community College
Blue Cross and Blue Shield of North Carolina August 2013 - Present
Greene Resources, Inc./RTI International February 2009 - August 2011
RTI International February 2005 - October 2007
Cigna Healthcare January 2003 - October 2003
PricewaterhouseCoopers February 2000 - December 2002
Skills
Training, Employee Benefits, Interviews, New Hire Orientations, Human Resources, Payroll, Customer Service
Education
Wake Technical Community College 2006 — 2011
High School, Business Administration and Management, General
Forsyth Technical Community College 1995 — 1997
High School, Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of North Carolina 2009 - Present
BCBSNC August 2008 - December 2009
North Carolina State Health Plan October 2002 - January 2006
Skills
Healthcare Management, Health Policy, Managed Care, Disease Management, Healthcare Information..., HIPAA, Healthcare, Health Insurance, Strategic Planning, Medicare, Microsoft Excel, Utilization Management, Public Health, Microsoft Office, Healthcare Consulting, Healthcare Industry, Quality Improvement, Medicaid, Health Education, Provider Relations, Program Management, Process Improvement, NCQA
Education
University of North Carolina at Chapel Hill 1991 — 1992
Masters in Public Health
Kent State University 1982 — 1986
BSN, Nursing
Blue Cross and Blue Shield of North Carolina April 2015 - Present
Blue Cross and Blue Shield of North Carolina September 2014 - April 2015
Sykes April 2013 - September 2014
Ross Stores May 2012 - April 2013
CARCO Group, Inc. July 2006 - October 2011
It's Fashion August 2004 - July 2006
US Army September 1999 - March 2003
Skills
Customer Service, Retail, Management, Coaching, Customer Satisfaction
Education
Howard University 1998 — 1999
N/A, Business Administration and Management, General
Gates County High School 1993 — 1997
Diploma, General Education
Blue Cross and Blue Shield of North Carolina August 2014 - Present
BCBSNC October 2013 - Present
BCBSNC March 2008 - October 2013
Blue Cross and Blue Shield of North Carolina December 2005 - March 2008
BCBSNC October 2001 - December 2005
BCBSNC April 2000 - October 2001
Skills
Business Analysis, Business Objects, Requirements Gathering, Health Insurance, Quality Assurance, Production Support, Crystal Reports, Testing, SQL, Systems Analysis, Business Requirements, SDLC, Visio, Data Migration, User Acceptance Testing, Insurance, Access, Software Documentation, Vendor Management, Customer Service, Process Improvement
Education
University of Phoenix 2006 — 2007
MBA, Business Administration
University of Phoenix 2003 — 2005
BSBA, ACCOUNTING
North Carolina Agricultural and Technical State University 1992 — 1997
Computer Science
Blue Cross and Blue Shield of North Carolina Asset Service ManagerStandard Chartered Bank2002 - 2005
Skills
Financial Modeling, Financial Analysis
Education
Jamnalal Bajaj Institute of Management Studies 2000 — 2002
MBA
VJTI 1995 — 1999
Engineering, Textile Engineering
Blue Cross and Blue Shield of North Carolina July 2015 - Present
Early Childhood Integrated Data System, ITS, State of North Carolina November 2014 - May 2015
Center for Geographic Information and Analysis February 2009 - November 2014
ElectriCities of NC July 2000 - August 2008
MCI Corporation 1999 - 2000
Skills
Databases, .NET, Microsoft SQL Server, Web Applications, Oracle E-Business Suite, IBM Portal server, IBM Servers
Education
New Jersey Institute of Technology
Master of Science (MS), Environmental Science
BCBSNC February 2012 - Present
Blue Cross and Blue Shield of North Carolina January 2007 - February 2012
BCBSNC August 1998 - December 2006
Skills
Software Project..., Data Analysis, Business Analysis, Oracle Applications, SQL Server Reporting..., Cognos, DST Amisys Application, HP-UX, HP9000, HP Itanium, Budget Management, Microsoft Office, Mentoring, Quality Management, Security, Problem Solving, SunGard - Macess..., Vendor Relations
Education
Montclair State University 1980 — 1990
Bachelor's of Science, Computer Science, Graduate
Blue Cross and Blue Shield of North Carolina May 2008 - Present
BCBSNC August 2001 - May 2008
Thomas, Knight, Trent, King and Company June 1999 - August 2001
Skills
Health Insurance, Insurance, Medicare, Claim, Financial Analysis, Employee Benefits, HIPAA, Process Improvement, Access, Business Analysis, Medicaid, PeopleSoft, Movex, Business Objects, Financial Reporting, Risk Management, Managed Care, Analysis, Accounting, Auditing
Education
Meredith College 1995 — 1999
BS, Accounting
Blue Cross and Blue Shield of North Carolina September 2013 - Present
Skills
Healthcare, Microsoft Word, Vital Signs
Education
ECPI University 2012 — 2014
associate in applied science, Medical/Clinical Assistant
Blue Cross and Blue Shield of North Carolina October 2013 - Present
NC Department of Motor Vehicles February 1998 - September 2011
Education
North Carolina Central University 1976 — 1980
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Blue Cross and Blue Shield of North Carolina October 2014 - Present
Blue Cross Blue Shield of North Carolina August 2010 - October 2014
Skills
Insurance, Data Entry, Marketing, Customer Service, Microsoft Office, Health Insurance, Time Management, Healthcare, Account Management, Medicare, Data Collection, Collections Management, Office Administration, Data Analysis, Dispute Resolution, Research, Team Building, Bank Reconciliation, Retail Sales, Microsoft Excel, Access
Education
Liberty University 2015 — 2017
Master of Business Administration (M.B.A)
High Point University 2003 — 2006
Bachelor’s Degree, Business Administration with a concentration in Marketing
Blue Cross and Blue Shield of North Carolina August 2014 - Present
NCO Customer Management, Inc. May 2003 - August 2012
Skills
Customer Escalation..., Customer Service..., Microsoft Word, Customer Service, Face-to-face Training, Customer Satisfaction, Training, Call Centers, Data Entry, Troubleshooting, IEX Total View, Problem Solving, Microsoft Excel
Education
Guilford Technical Community College 2013 — 2014
Computer and Information Sciences and Support Services, 3.75
Blue Cross and Blue Shield of North Carolina 2010 - Present
Blue Cross and Blue Shield of North Carolina 2002 - 2010
Blue Cross and Blue Shield of North Carolina 1999 - 2002
Blue Cross and Blue Shield of North Carolina 1997 - 1999
Skills
Business Objects, Microsoft Office, Visual Basic, SQL, User Acceptance Testing, Business Requirements, Analysis, Business Analysis, Training
Education
North Carolina Central University 1980 — 1984
Bachelor of Business Administration (BBA), Business Administraion