Bristol West Insurance Group
Industry: Coverage company
DescriptionHeadquarters: Davie, FL Founded: 1973 Subsidiaries: Security National Insurance Company,
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Bristol West Insurance Group Employees
Bristol West Insurance Group May 2014 - Present
Farmers Insurance May 2007 - May 2014
Skills
Xactimate, Casualty, Subrogation, Property, Liability, Claim Investigation, Claim, Claims Handling, General Insurance, Property Damage, Claims Resolution, Liability Analysis, Insurance, Life Insurance, Property Claims, Adjusters, Renters, Commercial Insurance, Claims Management, Legal Liability, Property, Casualty Insurance, Fraud Investigations
Education
University of Phoenix 2004 — 2006
Master of Arts, Education
University of California, Riverside 2002 — 2004
B.S., Anthropology
Memorial Healthcare System March 2012 - Present
Behavioral Lifeboat 2011 - Present
Zurich Financial Services 2009 - 2011
Farmers Insurance 2007 - 2011
Bristol West Insurance Group 2005 - 2011
Rock-Tenn Company 2003 - 2005
Independent General Counsel, P.A. 2002 - 2003
Firstdoor, Inc. 2000 - 2002
Sachem Ventures 2000 - 2000
The Enterprise Center 1999 - 2000
Skills
Corporate Governance, Corporate Law, Mergers & Acquisitions, Contract Negotiation, Privacy Law, Venture Capital, Management Consulting, Restructuring, Mergers, IPO, Litigation Management, Leadership, Finance, Licensing, Private Equity, Securities Regulation, Entrepreneurship, Insurance, Private Companies, Employee Benefits, Healthcare, Records Management, HIPAA, Commercial Contracting, Public Companies, SEC compliance, Securities Offerings, Venture Financing, Securities Law, Early Stage Companies, Audit Committee, Internal Controls, SOX, Business Plan Evaluation, Deal Making, Strategic Partnerships, Corporate Transactions, Technology Contracts, Software Licensing, Executive Compensation, Company Acquisitions, Risk Assessment, Enterprise Risk..., Social Entrepreneurship, Entrepreneurial Skills, Non-profits, Hospitals, Government, Strategy, Start-ups
Education
Yale University - Yale School of Management 1998 — 2000
MBA, Concentrations in Finance and Strategy
University of Florida - Fredric G. Levin College of Law 1980 — 1983
JD, Law
Yale University 1975 — 1979
BA, History
Gainesville High School, Gainesville, FL
Roosevelt High School, Seattle, WA
Walt Whitman High School, Bethesda MD
Direct General Insurance October 2011 - Present
Nationwide Insurance November 2008 - August 2009
Bristol West Insurance Group March 2008 - November 2008
Safeco Insurance July 2003 - June 2007
Bank of America October 1998 - July 2003
Skills
Claims Management, Claim, Liability, Property & Casualty..., Insurance, Casualty, General Insurance, Legal Liability, Commercial Insurance, Commercial Lines, Underwriting, Claims Handling, Property Damage, Claim Investigation, Subrogation, Professional Liability, Workers Compensation, Health Insurance, Liability Analysis, Claims Resolution, Litigation Management, Umbrella Insurance
Education
Champions School of Real Estate 2014 — 2014
Texas Real Estate License, Texas Real Estate
Richland Community College 2013 — 2014
Associate's Degree, Associates in Applied Arts, 3.8
Lincoln High School 1989 — 1993
High School Diploma, Humanites and Communications
PNC June 2010 - Present
Bristol West Insurance Group April 2008 - June 2010
Education
Northwestern University 2013 — 2016
Master of Science (MS), Predictive Analytics
The University of Akron 2007 — 2008
Master of Business Administration (MBA), Finance and International Finance
The University of Akron 2000 — 2004
Bachelor of Science (BS), International Business
Farmers Insurance September 2015 - Present
Stanford University June 2015 - August 2015
Farmers Insurance May 2014 - May 2015
Bristol West Insurance Group October 2012 - April 2014
Farmers Insurance October 2011 - October 2012
Wells Fargo October 2010 - October 2011
Skills
Insurance, Liability, Finance, Retail Banking, Claims Handling, Multi Tasking, Bilingual, Negotiation, Selling, Personal Injury, Liability Analysis, Customer Service, Access, Claims Management, Sales
Education
University of California, Davis 2008 — 2010
USCB May 2015 - Present
USCB March 2013 - Present
TotalBank October 2008 - March 2013
Great Florida Bank February 2007 - October 2008
Bristol West Insurance Group March 2005 - February 2007
Florida Office of Financial Regulation October 2002 - March 2005
Citifinancial Services February 1997 - August 2002
Skills
Banking, Microsoft Office, Compliance, Investigations, Fraud Investigations, PowerPoint, Outlook, Team Leadership, Spanish, Bank Secrecy Act, Excel, English, Word, AML, Research, Analysis, Public Speaking, Problem Solving, Cash Management, Fraud, Insurance, Investigation, Microsoft Excel, Certified Fraud Examiner, OFAC, Microsoft Word, Private Investigations, Credit Analysis
Education
Nova Southeastern University 2006 — 2008
MBA, Business Administration
St. Thomas University 2002 — 2004
BA, Organizational Leadership
Miami Dade College 1999 — 2002
Associate of Science (A.S.), Criminal Justice/Police Science
Farmers Insurance December 2011 - September 2013
Farmers Insurance June 2011 - December 2011
Farmers Insurance 2008 - June 2011
PEPPERDINE UNIVERSITY SCHOOL OF LAW 2005 - 2007
Bristol West Insurance Group 2002 - 2004
DOUGHERTY & WAHL 1996 - 2001
THE STATE BAR OF CALIFORNIA 1992 - 1995
HAIGHT, BROWN AND BONESTEEL 1986 - 1992
Skills
Civil Litigation, Litigation, Courts, Personal Injury, Trials, Arbitration, Depositions, General Insurance, Claim, Legal Liability, Liability, Property & Casualty..., Criminal Law, Litigation Management
Education
Vanderbilt University Law School 1984 — 1987
Juris Doctor, Litigation and Taxation
Miami University 1980 — 1984
Bachelor of Philosophy, Cum Laude, Interdisciplinary Studies and Accounting
UPC Insurance April 2012 - Present
United Insurance Holdings Corp. March 2009 - March 2012
CFA Tampa Bay 2007 - 2012
Bristol West Insurance Group October 2003 - 2007
Progressive Insurance 1990 - 2003
Skills
Product Management, Property & Casualty..., Business Analytics, SAS, Data Analysis
Education
Case Western Reserve University - Weatherhead School of Management 1992 — 1996
MBA, MIS
The Ohio State University 1985 — 1989
BA, International Studies
Bristol West Insurance Group September 2015 - Present
Bergwall & Associates April 2015 - July 2015
State of Connecticut February 2014 - April 2014
Debut Cinematic June 2013 - February 2014
Montpelier Reinsurance Group November 2013 - January 2014
MaidPro August 2013 - November 2013
Suffolk University September 2010 - May 2013
National Park Service May 2012 - January 2013
Suffolk University December 2010 - September 2012
Skills
Analysis, Public Speaking, Research, Leadership, History, Public Relations, Teaching, Microsoft Word, Microsoft Excel, Economics, Project Management, SharePoint, State & Federal Laws, Regulations, Lexus Nexus, State Legislation, Government
Education
Liberty University 2015 — 2016
Paralegal Certificate, Legal Assistant/Paralegal
Texas A&M University School of Law 2014 — 2015
Doctor of Law (JD), Law, 1L
Suffolk University 2010 — 2013
Bachelor of Arts (B.A.), American History (United States)
Anthros Inc January 2015 - June 2015
Bristol West Insurance Group October 2012 - January 2015
Auto-Owners Insurance December 2011 - October 2012
OUTBACK STEAKHOUSE July 2008 - December 2011
Skills
Customer Service, Microsoft Office, Event Management
Education
University of Central Florida 2007 — 2011
Bachelor's degree, Psychology
Experian December 2012 - Present
Equifax Marketing Services August 2010 - December 2012
Bristol West Insurance Group May 2008 - July 2010
Skills
SAS, Excel, SQL, Data Analysis, automation, Statistical Modeling, Microsoft Excel, Minitab, Regression Models, Decision Trees, Logistic Regression, Analysis, Databases, Segmentation, Data Mining, score validation, Predictive Analytics, Predictive Modeling
Education
Penn State University 2012 — 2014
Graduate Certificate, Applied Statistics
The University of Georgia 2006 — 2008
M.A., Mathematics
Kent State University 2002 — 2006
B.S., Mathematics
Nationwide Insurance Company September 2014 - Present
Bristol West Insurance Group October 2012 - August 2015
Farmers Insurance Group of Companies August 2006 - October 2012
Hertz Local Edition August 2005 - August 2006
Skills
Microsoft Office, Sales, Marketing, Marketing Communications, Property Damage, Property, Casualty, Commercial Insurance, General Insurance, Time Management, Claims Handling, Team Building, Inventory Management, Market Research, Team Management, Insurance, Marketing Research, Analysis, Negotiation, New Business Development
Education
Prairie View A&M University
Bachelor of Business Administration, Marketing
Bristol West Insurance Group November 2013 - Present
Farmers Insurance February 2011 - November 2013
Enterprise Rent-A-Car August 2006 - February 2011
Skills
Self-management, Team Leadership, Customer Service, Sales, Negotiation, Training, Marketing, Full & Final Settlement, Policy Analysis, Accident Investigation, Expense Management, Financial Analysis, Strategic Planning, Claims Management, Self Management, Litigation, Insurance, Management, Claim, Leadership, Property, Team Building, Liability
Education
Middle Tennessee State University 2002 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management
Bristol West Insurance Group September 2012 - Present
Farmers Insurance Group of Companies October 2003 - September 2012
Farmers Insurance Group of Companies January 2002 - October 2003
Skills
Property & Casualty..., Claim, Casualty, General Insurance, Liability
Education
The University of Texas at Austin 1988 — 1992
Bachelor of Business Administration (BBA), Marketing
Nationwide Insurance November 2014 - Present
National General Insurance July 2013 - October 2014
Inforce Technologies, LLC. February 2013 - July 2013
Farmers Insurance June 2012 - February 2013
Farmers Insurance January 2006 - June 2012
Bristol West Insurance Group January 2003 - January 2006
Skills
Detail-oriented..., Overall 10 years of..., Proficiency in..., Insurance, SDLC, Software Documentation, Quality Center, Requirements Gathering, Quality Assurance, Test Automation, Testing, Visio, Oracle, Regression Testing, XML, Software Quality..., Test Planning, User Acceptance Testing
Education
Lakeland Community College
Fifth Third Bank May 2013 - Present
Farmers Insurance April 2012 - May 2013
Farmers Insurance September 2007 - March 2012
Bristol West Insurance Group January 2005 - August 2007
The Lubrizol Corporation June 2004 - December 2004
Skills
SQL, Access, Microsoft Excel, Business Analytics, Business Intelligence, Net Promoter Score, Toad, Oracle SQL, Insurance Analytics, CCC Pathways, MapPoint, Cognos ReportNet, Enterprise Databases, SAS Programming, Market Intelligence, Marketing Analytics, Insurance, Data Analysis, SAS, Data Warehousing, Predictive Modeling
Education
Case Western Reserve University - Weatherhead School of Management 2003 — 2005
Master of Business Administration (MBA)
Stella Maris College 1999 — 2002
Bachelor of Commerce (B.Com.)
Liberty Mutual Insurance May 2009 - Present
Bristol West Insurance Group January 2008 - May 2009
Skills
Insurance, Claim, Property & Casualty..., Claims Management, Liability, Commercial Insurance, Casualty, Legal Liability, General Insurance, Commercial Lines, Claim Investigation, Subrogation, Litigation Management, Team Building, Negotiation, Customer Service, Technical Writing, Professional Mentoring, Customer Satisfaction, Casualty Insurance
Education
The University of Texas at Arlington 2003 — 2007
Bachelor of Arts (B.A.), German Language and Literature; English Literature
Bristol West Insurance Group May 2011 - Present
Farmers Insurance June 2006 - Present
Fullerton Community Bank/Business Community Capital January 2003 - June 2006
Education
University of California, Davis 2000 — 2003
Human Development and Family Studies, General
California State University-Long Beach
Bachelor of Arts (B.A.), Human Development and Family Studies, General
Jerry The IA September 2009 - Present
York Claims Services September 2008 - September 2009
Engle Martin & Associates November 2007 - June 2008
Koning & Associates March 2005 - June 2007
Bristol West Insurance Group July 2003 - March 2005
USAA Insurance Company July 1999 - September 2002
Skills
Adjustments, Claims Management, Liability Analysis, Adjusters, General Insurance, Legal Liability, Investigation, Mediation, Personal Injury, Private Investigations, Arbitration, Homeowners, Casualty, Negotiation, Claims Investigations, Claim, Commercial Lines, Xactimate, Commercial Insurance, Casualty Insurance, Claim Investigation, Liability, Subrogation
Education
Saint Mary's College of California
Bachelor of Arts (BA), English Language and Literature/Letters
Farmers Insurance May 2014 - Present
Bristol West Insurance Group April 2012 - April 2014
Buehlers Fresh Foods February 2011 - December 2012
FedEx Custom Critical July 2004 - January 2011
Skills
Customer Service, Transportation, Restaurant Management, Phone Skills, Problem Solving, Attention To Detail, Training & Development, Positive Can-do Attitude, Self-driven, Team Leadership, Instructor-led Training, Development & delivery..., Telephone Skills, Employee Training, Transportation..., Customer Satisfaction, Logistics, Truckload, Training, Leadership, Process Improvement, Operations Management, Shipping, Logistics Management, Management, Supply Chain
Education
The University of Akron 2001 — 2004
Bachelor, Spanish, Criminal Justice
Bristol West Insurance Group December 2014 - Present
TD June 2014 - November 2014
Target January 2012 - November 2013
Target June 2011 - December 2011
Skills
Merchandising, Store Management, Retail, Visual Merchandising, Loss Prevention, Store Operations, Driving Results, Big Box, Inventory Management, Planograms, Inventory Control, Profit, Merchandise Planning, Retail Sales, Shrinkage, Customer Service, Assortment, Sales, Time Management, Leadership
Education
Richard Stockton College of New Jersey 2009 — 2012
Bachelor of Science (B.S.), Marketing
The Richard Stockton College of New Jersey 2009 — 2011
Bachelor's degree, Marketing, 3.53 GPA
USLI July 2013 - Present
XL Environmental 2003 - Present
XL Environmental October 2009 - July 2013
XL Insurance October 2001 - January 2007
ECS 2001 - 2003
Bristol West Insurance Group October 1999 - October 2001
Reliance 2000 - 2001
Skills
Project Management, Claims Management, Property & Casualty..., Claim, Reinsurance, Insurance, Underwriting, General Insurance, Liability, Commercial Insurance, Brokers, Risk Management, Legal Liability, Professional Liability
Education
Middlebury College 1996 — 1999
Bachelor of Arts (BA), Sociology and Anthropology
Farmers Insurance November 2010 - January 2013
Bristol West Insurance Group November 2001 - November 2010
Protegrity Services, Inc September 2000 - November 2001
NCCI January 1993 - September 2000
The Hartford June 1987 - December 1992
Skills
Actuarial, Actuarial Science, Property & Casualty..., General Insurance, Casualty, Insurance, Reinsurance, Underwriting, Liability, Pricing, Loss Reserving, Investments, Analytics, Analysis, Claim, Risk Management, Commercial Insurance, Homeowners, Commercial Lines, Professional Liability, Workers Compensation, Umbrella Insurance, Excess, Leadership, Financial Risk, Enterprise Risk..., D&O, Insurance Law, Predictive Modeling, Cross-functional Team..., Strategy, Liability Analysis, Competitive Analysis, Subrogation, Claims Management, Inland Marine, Health Insurance, Captives, Brokers, Legal Liability
Education
Penn State University 1983 — 1987
B.S., Mathematics
Farmers Insurance September 2015 - Present
Bristol West Insurance Group October 2012 - August 2015
Farmers Insurance October 2010 - October 2012
Holmes Body Shop January 2009 - June 2010
Techzone Airbag Service March 2008 - January 2009
Mercedes Benz of Calabasas / Acura 101 West September 2006 - March 2008
Skills
Insurance, Property & Casualty..., Commercial Insurance, Microsoft Excel, Underwriting, General Insurance, Management, Leadership, Claim, Marketing
Education
Universal Technical Institute of Arizona Inc 2004 — 2006
Associate of Science (A.S.), Automobile/Automotive Mechanics Technology/Technician, 4.0
Anacortes High School 2000 — 2004
Bristol West Insurance Group January 2015 - Present
Birdcage Bakeshop January 2014 - Present
7-Eleven August 2013 - January 2015
JCPenney November 2009 - August 2013
jcpenney 2008 - 2009
jcpenney 2007 - 2009
jcpenney 2006 - 2007
May Credit Service Center 2005 - 2006
Skills
Private Investigations, XBR, Internal..., Enforcement, Asset Protection, Security, Internal Investigations, Policy, Exception Based..., Surveillance, Physical Security, Shrinkage, Organized Retail Crime, Interrogation, XBR, Internal Theft..., Interviews, External Investigations, Security Audits, Inventory Control, Big Box, Wicklander-Zulawski..., Loss Prevention, Interrogation Techniques, CCTV
Education
Lamar University
Orange Coast College
Associate of Arts (A.A.)
Insured Street May 2014 - Present
Emerald Resource Group June 2006 - January 2007
Bristol West Insurance Group March 1998 - April 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Photoshop, Public Speaking, Insurance, Data Entry
Education
University of Phoenix
Bristol West Insurance Group October 2014 - Present
Orange Legal 2012 - October 2014
Skills
Depositions, Legal Assistance, Litigation Support, Notary Public, Court Reporting, LiveNote, Courts, Wordperfect
Education
University of Central Florida
Master of Science (M.S.), Criminal Justice
Oswald Companies March 2010 - Present
Oswald Companies October 2008 - March 2010
Bristol West Insurance Group 2007 - 2008
Cellular Technology Ltd. 2002 - 2007
Skills
Health Insurance, Insurance, Benefits Administration, Strategic Planning, Employee Benefits, Life Insurance, Workers Compensation, Disability Insurance, Term Life Insurance, Underwriting, Property & Casualty..., Commercial Insurance, Access, Marketing, Customer Service, Claim, Brokers, Health Savings Accounts, Professional Liability, Long-term Care, General Insurance
Education
Lakeland Community College 2000 — 2002
Associate's degree, Bioscience Technology
PNC September 2012 - Present
PNC July 2011 - September 2012
PNC November 2009 - July 2011
National City Bank July 2006 - October 2009
Bristol West Insurance Group June 2004 - July 2006
Ohio Savings Bank (now AmTrust Bank) January 2002 - June 2004
Ohio Savings Bank November 1999 - January 2002
Ohio Savings Bank May 1998 - November 1999
Skills
Microsoft SQL Server, Oracle, Databases, Data Warehousing, ETL, Data Analysis, Linux, Informatica, HTML, Access, SQL, Software Project..., Crystal Reports, Visio, Business Intelligence, Software Documentation, Windows, Data Modeling, Business Analysis, OLAP, PL/SQL, Requirements Analysis, Database Administration, Disaster Recovery, DB2, Database Design, ASP, SDLC, Management, Project Management, SharePoint, Requirements Gathering
Education
The University of Akron 1995 — 1996
MBA, Finance
The University of Akron 1991 — 1995
BSBM, Finance
Independence High School 1987 — 1991
GMAC Insurance March 2011 - July 2012
Bristol West Insurance Group October 2004 - September 2007
Myron Steves September 2003 - September 2004
GMAC Insurance July 2001 - September 2003
Union Standard Insurance Group 1998 - July 2001
Harbor Insurance Managers, Inc. August 1995 - 1998
Farmers Insurance September 1991 - August 1995
Skills
Property & Casualty..., Commercial Insurance, Underwriting, General Insurance, Insurance, Sales, Sales Operations, Business Development, Marketing, Health Insurance, Sales Management, Customer Service, Pricing, Liability, Account Management
Education
Institute for Integrative Nutrition 2012 — 2013
Board Certified Holistic Health Practitioner, Health and Wellness, General
Southwest Texas State University 1987 — 1991
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Farmers Insurance July 2007 - Present
Bristol West Insurance Group September 1993 - July 2007
Skills
Insurance, Casualty, Property & Casualty..., Process Improvement, Commercial Insurance, Umbrella Insurance, General Insurance, Casualty Insurance, Claim, Commercial Lines, Customer Service, Health Insurance, Legal Liability, Liability, Life Insurance, Risk Management, Subrogation, Underwriting
Education
Broward College
University of Florida
Bristol West Insurance Group August 2013 - Present
National General Insurance April 2013 - August 2013
Farmers Insurance April 2009 - April 2013
Bristol West Insurance Group September 2000 - April 2009
Reliant Insurance Group May 1996 - September 2000
Skills
Property & Casualty..., Insurance, General Insurance, Claim, Health Insurance, Casualty Insurance, Casualty, Resource Management, Requirements Gathering, Process Improvement, Brokers, Business Analysis, Claims Management, Commercial Insurance, Employee Benefits, Management, SDLC, Software Documentation, Liability, Life Insurance, Underwriting, Visio
Education
Lake Erie College
Bachelor of Arts (BA), Magna Cum Laude
CDW May 2012 - Present
Equity Trust Company January 2008 - May 2012
National City Corp March 2007 - December 2007
Bristol West Insurance Group January 1997 - March 2007
Principal Financial Group 1996 - 2002
Natiowide Insurance 1989 - 1996
Skills
Business Analysis, Vendor Management, Six Sigma, Leadership, ERP, Project Portfolio..., Project Execution, MS Project, Problem Solving, Project Planning, Project Implementation, Project Coordination, Software Project..., Project Delivery, Agile Methodologies, Agile Project Management, Scrum, Process Improvement, Risk Management, Visio, SDLC, Resource Management, Team Leadership, Requirements Gathering, Business Intelligence, Program Management, Business Process..., Project Management, Analysis, Management, Quality Assurance, SharePoint, Software Documentation, IT Management, Enterprise Software, PMP, PMO, IT Strategy, Business Requirements, SaaS, Cloud Computing, Business Process
Education
New Horizons Technical Institute 1999 — 2004
MCSE, Networking and Security
The Ohio State University 1986 — 1994
BA, Economics
Bristol West Insurance Group January 2002 - Present
Skills
Claim, Call Centers, Underwriting, Claims Management, Property & Casualty..., Insurance, Analysis, Casualty, General Insurance, Liability, Pricing, Process Improvement, Risk Management, Casualty Insurance, Legal Liability, Customer Service, Team Building
Education
Seminole State College of Florida 2010 — 2012
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Kelly's Body Shop Inc January 2002 - Present
Benjamin Mendoza Enterprises Inc January 2000 - Present
California Autobody Association January 2008 - January 2009
Bristol West Insurance Group September 2002 - May 2004
UC Santa Barbara August 2000 - July 2001
Skills
Negotiation, Accounts Payable, Office Management, Automotive, Microsoft Office, Team Building, Microsoft Excel, New Business Development, Outlook, Public Speaking, Microsoft Word, PowerPoint, Automobile, Fundraising, Event Planning, Budgets, Customer Service, Management, Social Media Marketing, Leadership, Customer Satisfaction, Account Management, Sales, Strategy
Education
UC Santa Barbara 1997 — 2001
Bachelor of Arts, Political Science
University of California, Santa Barbara 1997 — 2001
Bachelor of Arts (B.A.), Political Science and Government
Nationwide Insurance February 2011 - Present
Nationwide Insurance June 2005 - March 2011
Bristol West Insurance Group April 1999 - July 2005
GEICO October 1988 - March 1999
Skills
Insurance, Requirements Gathering, Property & Casualty..., SQL, Business Analysis, Agile Methodologies, Requirements Analysis, Visio, Process Improvement, General Insurance, Oracle, SAS, SDLC, Analysis, Quality Center, User Acceptance Testing, Vendor Management, Quality Assurance, Business Requirements, Software Documentation, Agile Project Management, Project Management, Testing, Systems Analysis, Software Project..., Business Process..., Resource Management, System Testing, Test Planning, Change Management, Project Delivery, Information Technology, Underwriting, Visual Basic, Lotus Notes, Disaster Recovery, Data Analysis, Software Development, Waterfall, Business Process, SharePoint
Education
Kent State University 1984 — 1988
Bachelor of Arts, History w/ Minor in Business
Nila Harrison and Associates, LLC July 2009 - Present
Bristol West Insurance Group April 2001 - April 2009
Reliant Insurance April 1996 - April 2001
Jo Ann Stores November 1992 - April 1996
May Department Stores November 1989 - November 1992
Limited Brands April 1984 - November 1989
Skills
Talent Management, Human Resources, Workers Compensation, Claim, Insurance, Recruiting, Employee Benefits
Education
The Ohio State University
The GEO Group, Inc. October 2014 - Present
Tyco Integrated Security May 2014 - October 2014
Citrix August 2012 - April 2014
Carlisa, LLC dba Cannoli Kitchen April 2007 - April 2014
Kerzner International July 2012 - August 2012
Dycom Industries December 2011 - June 2012
Azopharma July 2009 - November 2010
Resources Global Professionals April 2005 - June 2009
Bristol West Insurance Group December 2006 - September 2007
Tyco Fire & Security March 2006 - December 2006
Skills
Project Management, Supply Chain, Leadership, Corporate Governance, Oracle Applications, CISA, General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, IT Audit, JDE Enterprise One, Business Process..., Financial Accounting, ERP Implementations, Technical Writing, Systems Analysis, Management Consulting, Intercompany..., FASTR, Process Improvement, Business Analysis, Management, Business Intelligence, Auditing, Sarbanes-Oxley Act
Education
State University of New York College at Buffalo 1984 — 1988
Bachelor of Science, Information System Management, Accounting
Nesco Resource March 2015 - Present
Archway Maketing Services December 2004 - February 2014
Chilcote Company August 2002 - December 2004
Bristol West Insurance Group December 2001 - July 2002
Skills
Software and Hardware..., Crystal Reports, IBM iSeries, Heat Database, Intro to SQL programming, Intro to Database..., Ttroubleshooting Thin..., Robot Scheduler, Robot Alert, Robot Console, Backup Exec, IBM Client Access, Process Scheduler, Innotas solutions to..., Help Desk Support, Hardware, VPN, Training, IBM Certified, Software Documentation, Active Directory, Databases, Laptops, Microsoft SQL Server, Software Installation, Technical Support, Visio, Disaster Recovery, Database Design
Education
Corporate College 2009 — 2009
Certificate, Intro to SQL Programming and Intro to Database Development
New Horizons 2004 — 2004
Certificate, Crystal Reports
Elyria 2000 — 2001
Certification, A+(CompTIA) & Networking & Windows Server
Lorain County Community College 1980 — 1982
Business Administration and Management, General
Verizon January 2015 - Present
Publix June 2007 - Present
Mosaic Wealth Management Group, Inc August 2014 - December 2014
Verizon Wireless June 2014 - July 2014
Bristol West Insurance Group November 2012 - May 2013
Skills
Cashiering, Retail Sales, Customer Service, Time Management, Customer Satisfaction, Data Entry, Merchandising, Loss Prevention, Telephone Skills, Pricing, Data Analysis, Leadership, Presentations, Financial Analysis, Sales, Finance
Education
University of Central Florida 2010 — 2014
Bachelor of Business Administration (BBA), Finance, General
Bristol West Insurance Group March 2013 - Present
Farmers Insurance January 2011 - February 2013
Bristol West Insurance Group 1998 - 2010
Skills
Insurance, General Insurance, Property & Casualty..., Health Insurance, Underwriting, Process Improvement, Leadership, Customer Service, Team Building, Claim, Sales, Casualty, Management, Casualty Insurance, Commercial Insurance
Education
Malone College
Bachelor's degree, Business, Management, Marketing, and Related Support Services
West Geauga High School
National Interstate Insurance Company April 2012 - Present
Affirmative Insurance January 2010 - April 2011
EagleEye Analytics January 2008 - January 2010
Bristol West Insurance Group 2005 - 2008
Bristol West Insurance Group 2004 - 2005
Progresive Insurance 2002 - 2004
Skills
Product Management, Insurance, Pricing, Risk Management, Property & Casualty..., Analytics, Product Development, Underwriting, R, Business Intelligence, SQL, Business Analysis, Actuarial Science, Data Analysis, Strategic Planning, SAS, Change Management, Segmentation, Project Management, Marketing, Analysis, Happy Hour, Leadership
Education
Kent State University 1996 — 2000
Master's degree, Social Sciences
York Risk Services Group / FARA December 2002 - Present
Bristol West Insurance Group August 2001 - December 2002
Questral Claims Management February 2001 - August 2001
21st Century Insurance February 1996 - February 2001
United States Senate - Sentor Dianne Feinstein June 1994 - February 1996
Skills
General Liability, Litigation Management, Property & Casualty..., Claims Management, Commercial Insurance, Mediation, Supervisory Skills, Negotiation, Compliance, Product Liability, Claim Investigation, Legal Liability, Liability, Workers Compensation, Property Damage, Claim, Insurance, Casualty Insurance, Subrogation, General Insurance, Professional Liability
Education
San Diego State University-California State University 1991 — 1994
BS, Political Science
Avnet February 2008 - Present
Avnet February 2008 - Present
Fresenuis Medical Care January 2006 - December 2007
Bristol West Insurance Group May 2003 - May 2005
America West Vactions September 1998 - October 2001
FACS Group 1995 - 1998
Skills
Customer Satisfaction, Negotiation, Performance Management, Talent Acquisition, Human Resources, Employee Relations, Sales Operations, Applicant Tracking..., Hiring, Training, Customer Service, Onboarding, Recruiting, Payroll, Coaching, Management, Program Management, Vendor Management, Interviews, Account Management, Cross-functional Team..., Microsoft Office, Budgets, Team Building, System Administration, Strategy, Process Improvement, Sales, Solution Selling, Business Process..., New Business Development, College Recruiting, Project Management, Vendor Relationships
Education
Slippery Rock University of Pennsylvania 1974 — 1978
Bachelor of Science, Health and Physical Education
ALTEC Diagnostic Imaging May 2007 - October 2009
First Choice Imaging July 2006 - May 2007
ALTEC Diagnostic Imaging June 2005 - July 2006
First Choice Imaging March 2003 - June 2005
Horizon Diagnostic Center December 2002 - March 2003
Bristol West Insurance Group April 1999 - December 2002
Devereux & Associates, P.A. January 1998 - April 1999
H. Catherina Coppotelli, Ph.D., P.A. June 1993 - December 1997
AT&T American Transtech 1990 - 1991
Skills
Marketing, Recruiting
Education
University of North Florida
BA, Psychology/Criminal Justice
Aflac August 2015 - Present
Primerica March 2015 - Present
People's Trust Homeowners Insurance March 2008 - Present
Weatherby Healthcare 2012 - 2013
Bristol West Insurance Group August 2008 - May 2009
Farmers Insurance August 2008 - May 2009
Rubbermaid Home Products 2004 - 2008
Progressive Insurance 2002 - 2004
Skills
Insurance, Property & Casualty..., General Insurance, Underwriting, Commercial Insurance, Casualty, Claim, Legal Liability, Sales, Claims Management, Liability, Professional Liability, Workers Compensation, Umbrella Insurance, Customer Service, Team Building, Casualty Insurance
Education
Strayer University 2009 — 2012
Criminal Justice/Safety Studies
RB Chamberlin High School 1988 — 1990
Argosy University Sarasota
Drug and alchol abuse counseling
Kenmore high school
Cook Children's Health Care System February 2015 - Present
Cook Children's Health Care System January 2014 - January 2015
Texas Ear, Nose & Throat Specialists September 2011 - August 2012
Texas Oncology September 2009 - May 2011
Bristol West Insurance Group February 2008 - August 2009
Castle Metals March 2007 - February 2008
Skills
Data Analysis, Microsoft Excel, Public Speaking, PowerPoint, Microsoft Office, Microsoft Word, Process Improvement, Customer Service, Data Entry, Leadership, Outlook, Leadership Development, Event Planning, Training, Healthcare Management
Education
Trinity University 2012 — 2014
Master of Healthcare Administration
The University of Texas at Arlington 2002 — 2006
Bachelor of Arts (B.A.), Business Administration and Management, General
Sterling Insurance Group June 2014 - Present
Farmers Insurance Group of Companies November 2011 - June 2014
Bristol West Insurance Group November 2011 - September 2012
DK Security, Inc. August 2008 - November 2011
DK Security, Inc. September 2009 - April 2011
DK Security, Inc. March 2009 - April 2011
Michigan State Police August 2007 - December 2007
Michigan State Police December 2005 - December 2006
Michigan State University July 2006 - August 2006
Michigan State University May 2005 - June 2005
Skills
Licensed Property &..., The National Criminal..., Study Abroad Programs, Critical Thinking, Internships, Loss Prevention, Quality Assurance..., Cpr Certified, Surveillance, CCTV, Asset Protection, Security, Private Investigations, Training, Corporate Security, Security Operations, Analysis, Access Control, Risk Assessment, Security Management, Inventory Control, Security Training, First Aid, Firearms, Physical Security, General Insurance, Property & Casualty...
Education
Michigan State University 2007 — 2010
Master of Science (M.S.), Law Enforcement Intelligence Analysis
Michigan State University 2004 — 2007
Bachelor of Arts (B.A.), Criminal Justice
Academy of the Sacred Heart
Bristol West Insurance Group January 2015 - Present
RDL Architects, Inc. May 2012 - December 2014
Domokur Architects 2010 - 2012
Skills
AutoCAD, Adobe Creative Suite, Revit, Google Sketchup, Microsoft Office, OAKS CI, Windows Movie Maker, Pinnacle Studio, Interior Architecture, SketchUp, Space planning
Education
Kent State University
Bachelor of Science (BS), Actuarial Mathematics
Kent State University 2007 — 2011
Bachelor of Arts (BA), Interior Design
AmTrust North America August 2015 - Present
Bristol West Insurance Group April 2014 - Present
Bristol West Insurance Group October 2012 - April 2014
Independent Contractor August 2012 - October 2012
Affirmative Insurance January 2010 - August 2012
21st Century Insurance July 2001 - January 2010
Skills
C.A.S.A., Business Analysis, Casualty, Casualty Insurance, Claim, Claims Handling, Claims Management, Insurance, Legal Liability, Liability, Litigation, Property, Property Damage, Subrogation, Claim Investigation, Commercial Insurance, General Insurance, Property, Litigation Management
Education
St. Mary's College of California 1997 — 2001
Bachelor of Arts (B.A.), History
Innovative Computer Services January 2009 - Present
Farmers Insurance March 2010 - November 2013
Bristol West Insurance Group March 2007 - March 2010
IBM January 2003 - March 2007
Colony West January 2002 - January 2003
Verio January 2001 - January 2002
Skills
Windows 7, Software Installation, XP, VPN, Citrix, Technical Support, Laptops
Education
University of Florida 1996 — 1999
Human Resources Development
Santa Fe Community College
Associate of Arts (AA), Business Administration and Management, General
Ameriprise Financial Services, Inc. June 2005 - Present
Power Insurance/ANPAC May 1998 - September 2013
Ameriprise Financial Services, Inc. June 2005 - June 2009
Bristol West Insurance Group 1999 - 2005
Scottsdale Insurance Company April 1996 - May 1999
Kemper Insurance January 1993 - March 1996
The Robert Plan Corp & Empire Mutual Ins. Co. April 1990 - March 1993
Skills
Claim, Claims Management, Insurance, Management, General Insurance, Liability, Property & Casualty..., Auditing, Casualty, Umbrella Insurance, Health Insurance, Commercial Lines, Subrogation, Legal Liability, Casualty Insurance, Commercial Insurance
Education
State University of New York College at Brockport 1988 — 1990
BS, Double Major: Criminal Justice/Political Science
Anchor General Ins / Pacific Star Ins Co. 2008 - 2011
Bristol West Insurance Group 2005 - 2007
Unitrin 2002 - 2005
Safeco Insurance 1987 - 2001
Skills
Marketing, New Business Development, Project Management, Sales Operations, Underwriting, Management, Strategic Planning, Leadership, Training, Product Development, Sales Management, Communication Skills, Salesforce.com, CRM, Property & Casualty..., Team Leadership, Risk Management, Team Building, Direct Sales, Sales, Strategy, Business Development, Business Strategy
Education
Oregon State University
BS, Political Science
Keller Williams Gainesville Realty December 2014 - Present
Common Sense Resolutions February 2009 - December 2014
Rosselle Consulting, Inc. April 2012 - July 2013
Allen Law Firm PLLC June 2010 - April 2011
BK Cypress Log Homes April 2007 - February 2010
Workmen's Auto Insurance Company October 2005 - February 2007
Tower Hill Insurance Group September 2002 - October 2005
MyCity Networks February 2000 - June 2002
Bristol West Insurance Group October 1990 - February 1999
Walton Lantaff Schroeder & Carson February 1989 - October 1990
Skills
Contract Negotiation, Negotiation, Dispute Resolution, Settlement, Insurance, Contract Management, Claims, Team Building, Customer Relations, Litigation, Alternative Dispute..., Liability, Problem Solving, General Liability, Claim, Legal Liability, Customer Service, Claims Management, Policy, Risk Management, Training, Leadership, Insurance Law, Civil Litigation, Management
Education
University of Miami School of Law 1984 — 1987
Juris Doctor, Law
Penn State University 1980 — 1984
Bachelor of Science, Management
Grove City High School 1976 — 1980
Diploma, Business
Transportation Insurance Advisors June 2015 - Present
Bristol West Insurance Group November 2009 - June 2015
21st Century Insurance November 2009 - October 2011
Stetson University November 2006 - May 2009
Skills
Entrepreneurship, Insurance, New Business Development, Negotiation, Business Planning, Business Strategy, Leadership, Management, Microsoft Word
Education
Stetson University 2008 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Bristol West Insurance Group September 2014 - February 2015
La Quinta March 2014 - July 2014
The Marcus Graham Project June 2013 - August 2013
Hollister Co. August 2012 - June 2013
Socialware March 2012 - July 2012
SXSW March 2012 - March 2012
Work It Personal Training LLC January 2012 - February 2012
K Hall Agency March 2011 - May 2011
SXSW March 2011 - March 2011
Skills
Social Media Marketing, InDesign, Event Planning, Facebook, Social Networking, Press Releases, Newsletters, Event Management, Marketing, Social Media, Public Relations, Microsoft Office, Public Speaking, PowerPoint, Marketing Communications, Marketing Strategy, Blogging, Management
Education
The University of Texas at Austin 2008 — 2012
B.S, Public Relations
Cedar Hill High School 2004 — 2008
Travelers July 2015 - Present
Bristol West Insurance Group February 2013 - July 2015
Farmers Insurance August 2011 - January 2013
Bilo Country Mart May 2008 - July 2011
Skills
Customer Service, Management
Education
University of Central Missouri 2006 — 2010
Bachelor of Science in Business Administration, Management
Bristol West Insurance Group June 2013 - Present
Vanliner Insurance Company September 2008 - June 2013
Brown & James, P.C. August 2004 - February 2008
Skills
Claim, Property & Casualty..., Insurance Law, Liability, Litigation, Personal Injury, Arbitration, Insurance, Civil Litigation, Commercial Litigation, Trials, Product Liability, Underwriting, Trial Practice, Professional Liability
Education
Tulane University Law School 1999 — 2002
Doctor of Law (JD)
University of Illinois at Urbana-Champaign 1995 — 1999
Bachelor of Science (BS), Agronomy and Crop Science
Safeco Insurance August 2015 - Present
Bristol West Insurance Group April 2015 - July 2015
Ally Clinical Diagnostics June 2014 - April 2015
Aqua Solve Cleaning and Restoration May 2006 - May 2014
Reaper Game Store/Hobby Q May 2012 - July 2013
Turner's Martial Arts Studio July 2011 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Public Speaking, English, Windows, Time Management, Facebook, Photography, Critical Thinking, Economics, Access, Data Analysis, Adobe Creative Suite, Management, Leadership
Education
University of North Texas 2009 — 2014
Bachelor of Arts (B.A.), Economics
marcus high school
Forest City Enterprises December 2013 - Present
Genesis10 October 2011 - January 2014
Bristol West Insurance Group April 2007 - February 2011
The College of Wooster August 2003 - January 2007
Youth Opportunities Unlimited April 2005 - September 2005
Skills
Project Management, Management, Leadership, Call Centers, Software Documentation, Customer Service, Data Analysis, Help Desk Support, Technical Support, Process Improvement, Team Leadership, Consulting, ServiceNow, Incident Management, Team Management, Windows 7, Group Development, IT Service Management, Microsoft Exchange, Administration, ITIL Service Strategy, Windows XP Pro, Cross-functional Team..., PowerPoint, Microsoft Excel, Service Desk, Policy Analysis, Public Policy, Urban Studies, Urban Economics, Strategic Planning, Managed Services, Interviews, Microsoft Technologies, Technical Writing, Report Writing, Stewardship, Quality Center, Windows XP, Training, Microsoft Office
Education
University of Phoenix 2011 — 2013
Master of Public Administration (MPA), Public Policy Analysis
University of Phoenix
Graduate Project Management Certificate, Information Technology Project Management
Rockhurst University
Management & Leadership Skills for Supervisors & Managers, National Seminars Certificate, Organizational Leadership, complete
The College of Wooster 2002 — 2007
Bachelor of Arts (BA), Urban Studies/Affairs
Appleton North High School
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
MetLife October 2014 - Present
Crawford & Company November 2011 - October 2014
State Auto Insurance October 2009 - November 2011
Bristol West Insurance Group July 2003 - October 2009
Skills
Casualty Claims, Casualty, Claim, Claim Investigation, Claims Management, Insurance, Liability, Management, Property Damage, Subrogation, Claims Handling, Customer Service, Commercial Lines, Legal Liability, Liability Analysis, Property, Property Claims, Workers Compensation
Education
Pensacola Christian College 1993 — 1997
Bachelor's degree, Business Administration and Management, General
Bristol West Insurance Group August 2011 - Present
Bristol West Insurance Group January 2009 - Present
Bristol West Insurance Group July 2002 - January 2011
Bristol West Insurance Group July 2001 - July 2002
Skills
Vendor Management, Requirements Gathering, Software Development, Business Analysis, Visio, SDLC, Disaster Recovery, PMP, Software Documentation, SharePoint, Requirements Analysis, Process Improvement, Systems Analysis, Business Process..., Management
Education
Malone College 2014 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Bristol West Insurance Group February 2013 - Present
Farmers Insurance December 2010 - February 2013
Farmers Insurance August 2008 - December 2010
Progressive Insurance November 2005 - August 2008
Skills
Property & Casualty..., Team Building, Insurance, Commercial Insurance, Casualty, Customer Satisfaction, Liability, Commercial Lines, Customer Service, Automobile, Process Improvement, Sales Management, Claims Management, Training
Education
University of North Florida 2002 — 2005
Business Administration, Management
AmTrust Group October 2013 - Present
Bristol West Insurance Group October 2012 - October 2013
Amcom Insurance Services July 2012 - October 2012
The Hoag Firm June 2011 - June 2012
Enterprise Rent-A-Car 2001 - 2011
Enterprise Rent-A-Car 1999 - 2001
Enterprise Rent-A-Car 1997 - 1999
Fats Billiards Clubs, Inc. 1994 - 1997
Skills
Auto Liability, Insurance Claims, Claims Management, Litigation Management, Claims Resolution, Small Claims, Client Services, Customer Service, Negotiation, Interviewing, Claim, Financial Services, Leadership, Liability Analysis, Interviews, Personal Injury, Insurance, Mediation, Management, Litigation, Property Damage, Property
Education
UC Davis 1990 — 1996
Bachelor of Arts (B.A.), Sociology and Political Science
Farmers Insurance 2007 - Present
Bristol West Insurance Group 2000 - 2009
Bristol West 2000 - 2006
Allmerica Financial 1997 - 2000
Great American Insurance 1986 - 1997
Skills
Net Promoter Score, General Insurance, Property & Casualty..., Insurance, Claim, Claims Management, Umbrella Insurance, Subrogation, Underwriting, Casualty, Product Management, Commercial Insurance, Business Analysis, Homeowners, Actuarial Science, Risk Management, Business Process..., Litigation Management, Legal Liability, Pricing, Liability, Professional Liability, Commercial Lines, Reinsurance
Education
Miami University 1983 — 1986
BS/BA, Math/Stats
Bristol West Insurance Group September 2012 - Present
21st Century - Farmers Insurance Group of Companies October 2004 - September 2012
AIG June 2002 - September 2004
Clarendon Insurance Group April 1998 - June 2002
Green and Associates (MGA) / Servicing TIG, American Southern Ins. Co., Foremost Ins. Co August 1994 - March 1998
American Casualty Insurance Agency August 1992 - March 1994
United States Air Force June 1988 - May 1992
Skills
Insurance, Property & Casualty..., Claim, Underwriting, General Insurance, Claims Management, Process Improvement, Liability, Commercial Insurance, Risk Management, Vendor Management, Call Centers, Casualty, Customer Service, Operations Management, Business Analysis, Team Building, Change Management, Casualty Insurance
Education
United States Air Force 1988 — 1992
Law Enforcement Specialist (E-4), Senior Airman
Northern Michigan University
Criminal Justice/Law Enforcement Administration
University of Central Florida January 2014 - Present
Farmers Insurance January 2010 - January 2014
Bristol West Insurance Group July 2003 - December 2009
Farm Family Insurance 1996 - 2003
KeyCorp 1991 - 1996
Skills
Risk Management, Compliance, Corporate Governance, Internal Audit, Cross-functional Team..., Writing, Workshop Facilitation, Balanced Scorecard, Lean Thinking, Six Sigma, Strategic Planning, Business Process..., Business Process Mapping, IT Audit, Internal Controls, Insurance, Mergers & Acquisitions, Sarbanes-Oxley Act, Mergers, Policy, Financial Risk, Management, Process Improvement, Enterprise Risk..., Auditing, Finance, Underwriting, Budgets, SEC filings, Strategy, Financial Analysis, Sarbanes-Oxley, Payroll, Financial Reporting, Managerial Finance, Executive Management, Strategic Financial..., Governance
Education
University at Albany, SUNY
MS, Accounting
University of Notre Dame
BA, Government and International Relations
Hortonworks August 2013 - Present
Zappos Family of Companies February 2011 - August 2013
Electronic Knowledge Corp November 2006 - February 2011
FedEx Custom Critical November 2003 - November 2006
KeyBank February 2003 - October 2003
Bristol West Insurance Group September 2001 - February 2003
Westfield Group of Companies March 2000 - September 2001
Information Control Corporation October 1998 - February 2000
Lockheed-Martin 1994 - 1998
Skills
Scala, Apache Storm, Apache Kafka, Apache Spark, Hadoop, Apache Pig, Apache Hive, Java, Hibernate, Software Development, Java Enterprise Edition, AJAX, JSP, Linux, Maven, Agile Methodologies, SQL, Web Services, Eclipse, SOA, Oracle, Weblogic, Spring, Unix, Databases, Spring Framework, Big Data, Enterprise Software, Software Design, Java, Apache Camel,..., JavaScript, XML, JUnit, Perl, Web Applications, Apache
Education
Kent State University 1996 — 2002
M.S., Computer Science
Kent State University 1990 — 1994
Master of Science (M.S.), Computer Science
LexisNexis June 2011 - Present
Bristol West Insurance Group August 2009 - October 2010
21st Century Insurance & Financial Services 2004 - 2010
Federal Home Loan Bank of Atlanta 2003 - 2006
McCamish Systems, an Infosys Company 2000 - 2003
Skills
Insurance, Business Analysis, SDLC, Quality Assurance, Property & Casualty..., Requirements Analysis, Process Improvement, Vendor Management, Business Intelligence, Business Requirements, Project Management, Visio
Education
University of Georgia - Terry College of Business
Bachelor of Business Administration (BBA), Risk Management & Insurance
Liberty Mutual Insurance May 2013 - Present
The Hanover Insurance Group June 2011 - May 2013
AXA Equitable August 2009 - June 2011
AutoOne Insurance 2003 - May 2009
AutoOne Insurance March 2002 - May 2009
Bristol West Insurance Group June 1999 - March 2002
Nationwide Insurance November 1993 - April 1999
Skills
Claim, Claims Management, Insurance, Liability, Leadership, Process Improvement, Strategy, Project Management, Workers Compensation, Performance Management, Project Planning, Management, Training, Property & Casualty..., Strategic Planning
Education
Long Island University 1984 — 1988
BS, Business, Public Administration and Accountancy
Flying Hippo Web Technologies January 2014 - Present
Farmer's Insurance Group February 2013 - November 2013
Bristol West Insurance Group July 2010 - January 2013
Northwest Missouri State University June 2009 - June 2010
Northwest Missouri State University January 2008 - April 2009
Orkin Pest Control May 2008 - August 2008
Skills
Leadership, Customer Service, Collaboration, Organization, Microsoft Office, PowerPoint, Team Leadership, Social Media, Time Management, Philanthropy, Auto Claims, Policy, Management, Project Planning, Event Planning, Microsoft Word, Training
Education
Northwest Missouri State University 2009 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Northwest Missouri State University 2005 — 2009
Bachelor of Science (BS), International Business
Kemper 2013 - Present
Alliance United Insurance Company 2013 - 2015
Allstate Risk Solutions January 2009 - December 2013
Horace Mann January 2008 - December 2009
Affirmative Insurance June 2000 - December 2007
Bristol West Insurance Group 1998 - 2000
Inspire a division of CGI 1996 - 1998
Skills
Start-ups, Mold, Integration, Risk Management, Small Business, Flood, Residential Homes, Restoration, Asbestos, Commercial Insurance, Umbrella Insurance, Property, Brokers, Professional Liability, Property & Casualty..., Casualty Insurance, Underwriting, General Insurance, Claims Management, Workers Compensation, Liability, Insurance, Legal Liability, Claim, Property Damage, Litigation Management, Subrogation, Claim Investigation, Reinsurance, Management, Customer Service, Claims Handling, Liability Analysis, Negotiation, Training, Team Building, Claims Resolution, Excess, Strategic Planning, Inland Marine, Homeowners, Insurance Law, Process Improvement, Coaching, Leadership, Property Claims, Employment Practices..., Analysis
Education
Kent State University
Kent State University
Farmers Insurance December 2010 - Present
Farmers Insurance August 2009 - December 2010
Bristol West Insurance Group March 2006 - August 2009
KForce December 2005 - February 2006
Infiniti Systems Group May 2005 - November 2005
Case Western Reserve University July 1997 - May 2005
Ohio State University 1990 - 1997
Ohio State University 1985 - 1990
Skills
Java, J2EE, Perl, XML, Windows, Linux, Unix, PL/SQL, SQL, DB2, MySQL, Application Development, Configuration Management, Data Modeling, Web Design, HTML, DHTML, CSS, JavaScript, Databases, Documentation, Software Documentation, Software Development, Java Enterprise Edition, Access, Business Analysis, Visio, COBOL, Requirements Analysis, SDLC, Testing, Disaster Recovery, Integration, Microsoft SQL Server
Education
The Ohio State University 1979 — 1984
Bachelor, Music Education (Elem. Gen., 2ndary Choral)
Goldline International, Inc. March 2012 - Present
Kemper, A Unitrin Business March 2008 - March 2012
Unitrin Direct 2001 - 2008
Bristol West Insurance Group 1996 - 2001
Skills
Property & Casualty..., Claims Management, Claims, Insurance, Audit and Compliance, Agile Project Management, Project Implementation, Training & Development, Software Training, Training Delivery
Education
State University of New York at Buffalo 2006 — 2008
MBA
State University of New York College at Brockport 1987 — 1991
Bachelor of Science (B.S.), Marketing and Human Resources Management
Bristol West Insurance Group January 2013 - Present
GMAC Insurance September 2000 - December 2012
MetLife Auto & Home April 1997 - September 2000
Skills
Liability, Property & Casualty..., Casualty, General Insurance, Insurance, Mediation, Subrogation, Commercial Insurance, Claims Management, Underwriting, Claim, Litigation, Workers Compensation, Commercial Lines, Arbitration, Legal Liability, Civil Litigation, Negotiation, Litigation Management, Professional Liability, Medicare, Risk Management, Fixed Annuities, Property Damage, Reinsurance, Brokers, Product Liability, Insurance Law, Life Insurance, Health Insurance, Disability Insurance, Motorcycle, Employee Benefits, Fraud, Claims Handling, Team-oriented, Actuarial Science, Solvency II, Long-term Care, Liability Analysis, Investigation, Agents, Analysis, Microsoft Office 2007, Term Life Insurance, Employment Law, Financial Risk, Administrative..., Training, Settlement
Education
American Educational Institute
CDI – Career Development Institute
Certificate in computer Operations, Management Information Systems, General
Lewis and Clark Community College
degree, Computer Science
The Hanover Insurance Group September 2013 - Present
The Hanover Insurance Group February 2013 - September 2013
The Hanover Insurance Group February 2012 - February 2013
The Hanover Insurance Group October 2005 - February 2012
Bristol West Insurance Group March 2004 - October 2005
Skills
Budget, Insurance, Account Management, Customer Service, Marketing, Property & Casualty..., Sales Management, Salesforce.com, Building Relationships, Agency Relationship..., Efficiency, Agency Economics, Cross-functional Team..., Leadership
Education
Michigan Technological University 1997 — 2002
BS, Business Administration
Jackson Health System June 2012 - Present
. June 2011 - Present
Multiple Companies April 1996 - Present
Independent Living Systems, LLC 2014 - 2015
Independent Living Systems, LLC 2014 - 2015
Preferred Care Partners August 2006 - May 2011
Preferred Care Partners 2006 - 2011
Tectura 2005 - 2006
Onyx 2001 - 2003
Bristol West Insurance Group 2000 - 2003
Skills
Microsoft FRx/Forecaster, Microsoft Dynamics, Microsoft (MR)..., FRx, FRx Report Designer, Fixed Assets, Chart of Accounts, eConnect, Microsoft Dynamics SL, Management Reporter, Microsoft Dynamics ERP, Great Plains Software, Software Implementation, Hands-on Training, Microsoft Forecaster, F9, Microsoft SQL Server, Integration, Business Intelligence, SSRS, Crystal Reports, Project Management, ERP, Financial Reporting, Project Accounting, Business Analysis, Microsoft CRM, SSIS, Financials, SharePoint, Program Management, Analysis Services, Axapta, Visio, Analysis, Leadership, Training, Strategy
Education
Texas State University-San Marcos 1984 — 1991
Bach. Business Administration, Accounting / MIS
Sherwin Williams January 2002 - Present
Bristol West Insurance Group July 2000 - January 2002
Ernst & Young, LLP June 1999 - July 2000
Sherwin Williams September 1994 - June 1999
Logica Incorporated September 1991 - September 1994
Keane Incorporated October 1986 - September 1991
LTV Steel Company June 1986 - October 1986
Nationwide Insurance May 1985 - May 1986
Education
University of Dayton 1981 — 1985
Ryder System, Inc. May 2008 - Present
Bristol West Insurance Group February 1991 - January 2007
Datacorp 2006 - 2007
Education
Nova Southeastern University 1995 — 1997
CSAA Insurance Group 2000 - Present
Bristol West Insurance Group October 1996 - August 2000
State Farm Insurance April 1992 - August 1996
Skills
Insurance, Risk Management, Process Improvement, Leadership, Mediation, Coaching, Workers Compensation, Organizational..., Leadership Development, Team Building, Change Management, Performance Management, Employee Benefits, Talent Management, Strategic Leadership, Talent Acquisition, Casualty, Health Insurance, Underwriting, Subrogation, Property & Casualty..., Liability, Commercial Insurance, General Insurance, Claims Management, Legal Liability, Workshop Facilitation, Whole Life, Professional Liability, Liability Analysis, Umbrella Insurance, CPCU, Reinsurance, Call Centers, Commercial Lines, Analysis, Claim Investigation, P&C Insurance, Customer Satisfaction, Policy, Universal Life, Claims Resolution, Litigation Management, Executive Management, Mergers & Acquisitions, Product Liability, Homeowners, Property Damage, Customer Service, Claims Handling
Education
Lafayette College 1970 — 1974
BA, Law & Government
American Greetings April 2012 - Present
Computer Sciences Corporation March 2010 - April 2012
Farmers Insurance March 2009 - March 2010
Bristol West Insurance Group March 2005 - March 2009
Bristol West Insurance Group September 1999 - March 2005
Reliant Insurance March 1998 - September 1999
Robert Half International August 1997 - February 1998
Skills
Administration, Windows Server 2008, VMware Infrastructure, Windows Server 2003, Zoning, Disaster Recovery, Windows Server, Windows, VMware ESX, System Administration, Microsoft Exchange, Troubleshooting, Servers, VMware, Data Center, Active Directory, Virtualization, Architecture, Software Documentation, Technical Support, System Deployment, Hardware, Storage, Software Installation, Help Desk Support, Databases, High Availability, Operating Systems, SAN, Testing, Networking, DNS, XP, Lotus Notes, VPN, IT Management, SCCM, Microsoft Technologies, SharePoint, Windows 7, Cisco Technologies
Education
The Ohio State University 1992 — 1997
St. Edward High School 1989 — 1992
Mercury Insurance March 2008 - Present
Bristol West Insurance Group May 2006 - August 2007
Progressive Insurance 2001 - 2006
Skills
Product Management, Data Analysis, Insurance, Pricing, Property & Casualty..., SAS, Marketing, Analysis, Analytics, General Insurance, Leadership, Management, Process Improvement, Risk Management, Strategic Planning
Education
The University of Akron 2004 — 2008
MBA, Management/Entrepreneurship
The University of Akron
BS, Applied Mathematics
Farmers Insurance April 2013 - Present
Farmers Insurance January 2009 - March 2013
Bristol West Insurance Group August 2008 - January 2009
Bristol West Insurance Group April 2006 - August 2008
Education
Kent State University 2000 — 2006
Bachelor of Science, Applied Mathematics
TRAC Intermodal June 2015 - Present
TRAC Intermodal February 2014 - Present
TRAC Intermodal March 2013 - February 2014
R&S Logistics, LLC January 2006 - April 2013
Bristol West Insurance Group August 2004 - December 2005
Skills
Process Improvement, Business Analysis, Data Analysis, Financial Analysis, Business Process..., Microsoft Excel, Analysis, Project Management, Business Strategy, Vendor Management, Business Intelligence, Program Management, Microsoft Office, Cross-functional Team..., Strategic Planning, Operations Management, Forecasting, Customer Service, Supply Chain Management, Logistics, Budgets
Education
Rensselaer Polytechnic Institute 2000 — 2004
Bachelor of Science (B.S.), Management and Technology
Notre Dame High School 1996 — 2000
High School
Farmers Insurance August 2015 - Present
Farmers Insurance March 2010 - Present
Bristol West Insurance Group August 2008 - March 2010
Progressive Insurance July 2002 - July 2008
Skills
Property & Casualty..., Insurance, General Insurance, Commercial Insurance, Underwriting, Casualty, Pricing, Claim, Product Management, Analytics, Commercial Lines, Liability, Predictive Modeling, SAS, Claims Management
Education
Ohio University 1998 — 2002
Bachelor of Business Administration (BBA), Finance and Human Resources
Bristol West Insurance Group November 2013 - Present
Bristol West Insurance Group October 2012 - November 2013
Farmers Insurance 2008 - October 2012
Comprehensive Insurance Services (CIS) July 2007 - September 2008
Nationwide Insurance March 1996 - July 2007
Skills
Claims Management, Property & Casualty..., Liability, Insurance, Casualty, Claim, Negotiation, Liability Analysis, Claim Investigation, Subrogation, Property Damage, General Insurance, Legal Liability
Education
The Ohio State University 1993 — 1999
BA, Criminology & Sociology
Bristol West Insurance Group vp actuarybristol west2003 - 2008
Education
University of Florida
Farmers Insurance 2009 - Present
Bristol West Insurance Group March 2006 - January 2009
Bristol West Insurance Group April 2002 - September 2004
Skills
XML, Java, SQL, SDLC, DB2, Oracle, Agile Methodologies, Databases, Hibernate, Java Enterprise Edition, Microsoft SQL Server, Software Documentation, C#, Enterprise Architecture, Integration, Visio, Web Services, XSLT
Education
Lakeland Community College 2001 — 2003
Programming
Kent State University 1992 — 1994
Bristol West Insurance Group November 2012 - Present
Farmers Insurance August 2008 - November 2012
AAA Texas February 2006 - August 2008
Allstate March 2003 - February 2006
Education
University of Houston, C.T. Bauer College of Business 1999 — 2002
Bachelor of Business Administration (B.B.A.)
Bristol West Insurance Group March 2006 - Present
Education
University of Connecticut 1984 — 1990
CSE Insurance Group March 2011 - Present
Access General May 2009 - March 2011
Farmers Insurance September 2008 - May 2009
Bristol West Insurance Group December 1999 - July 2008
InveServe, Inc. August 1999 - December 1999
Skills
Claim, Property & Casualty..., Insurance, Casualty, Liability, Underwriting, Legal Liability, Commercial Insurance, General Insurance, Claims Management, Customer Service, Subrogation, Umbrella Insurance
Education
University of California, Riverside 1995 — 1999
BS, Business Administration
Payless Car Rental System, Inc. June 2014 - Present
Starbucks March 2014 - June 2014
Dollar Thrifty Automotive Group November 2007 - May 2013
Hertz Rent a Car 2002 - 2007
Alamo Rent a Car 1997 - 2002
Bristol West Insurance Group 1995 - 1996
Skills
Revenue Management, Leisure, Pricing Strategy, Tourism, Hospitality, Yield Management, Forecasting, Car Rental, Pricing, Sales Management, Customer Service, Hiring, Market Planning, Customer Satisfaction, Training, Revenue Analysis, Recruiting, Hotels
Education
University of California, Irvine 1988 — 1993
BA, Economics
Royal Caribbean Cruise Lines January 2006 - July 2008
Bristol West Insurance Group January 2003 - January 2006
Vivendi Universal January 1990 - September 2001
Skills
Change Management, Vendor Management, Disaster Recovery, IT Operations, Data Center, Budgets, Virtualization, Cisco Technologies, Software Documentation, IBM iSeries, Firewalls, Management, SDLC, Leadership, Security, IT Management, Active Directory, Operations Management, Business Process
Education
Comptec 2001 — 2003
MCP MCSE MCDBA, Information Technology
Southern Alberta Institute of Technology 1982 — 1984
Computer Programming
Parkland High School 1977 — 1980
Diploma
NextEra Energy, Inc. March 2015 - Present
Ubiquity Data, Inc January 2014 - May 2014
Copy Concepts Inc. May 2013 - December 2013
MacNeillgroup September 2011 - April 2013
Seminole Casualty Insurance co March 2007 - May 2011
Bristol West Insurance Group 1998 - 2007
Skills
SDLC, Business Intelligence, Process Improvement, Visio, Disaster Recovery, Windows Server, Cisco Technologies, IT Management, Active Directory, Virtualization, Networking, Servers, Integration, Microsoft SQL Server, VPN, VMware ESX, VMware, Troubleshooting, Hardware, Microsoft Exchange, Operating Systems, Help Desk Support, Information Technology, System Administration, Technical Support, Network Administration, Firewalls, Software Installation, Computer Hardware, Windows, Requirements Gathering, VoIP, Network Security, Business Analysis, Databases, Data Center, Software Documentation
Education
Miami Dade College 1991 — 1995
AA, Computer Science
AIG September 2014 - Present
AIG April 2013 - August 2014
Infinity Insurance May 2011 - April 2013
Seminole Casualty Insurance Company September 2010 - March 2011
Farmers Insurance January 2008 - August 2010
Bristol West Insurance Group June 2006 - December 2007
NCCI May 2001 - May 2006
Skills
Actuarial Science, Product Management, Predictive Modeling
Education
University of Florida 1992 — 2001
Master of Arts, Mathematics
Allied Solutions LLC May 2014 - Present
Independent January 2011 - May 2014
State Auto Insurance 2010 - 2011
Bristol West Insurance Group 2008 - 2010
CNA/Encompass Insurance Co. May 1986 - December 2006
Skills
Insurance, Property & Casualty..., Commercial Insurance, Claims, Property Damage, Auto Liability, Claim, Casualty, Risk Management, Reinsurance, Liability, Workers Compensation, Commercial Lines, Umbrella Insurance, Claims Handling, Claim Investigation, Liability Analysis, Excess, Investigation, Subrogation, Claims Management, Underwriting, Litigation Management, Health Insurance, Legal Liability, Employee Benefits, Brokers, Adjustments, Accident, Claims Resolution
Education
University of Indianapolis 1971 — 1973
Business, Phys. Ed.
Vale Technical Institute
Certification, Auto Physical Damage Estimatics
Bristol West Insurance Group November 2013 - Present
Bristol West Insurance Group October 2012 - November 2013
Farmers Insurance May 2008 - October 2012
Skills
Property & Casualty..., Insurance, Liability, Commercial Insurance, Process Improvement, General Insurance, Casualty, Life Insurance, Leadership, Marketing, Customer Service, Team Building, Microsoft Office, Claims Management, Public Speaking, Microsoft Excel, Leadership Development, Underwriting, Casualty Insurance
Education
Whittier Law School 2005 — 2006
San Francisco State University 2003 — 2005
B.A, Philosophy
Farmers Insurance December 2014 - Present
Bristol West Insurance Group December 2012 - December 2014
Farmers Insurance Group of Companies February 2009 - December 2012
PI July 2007 - January 2009
Skills
Property, Insurance, Customer Service, Liability, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Claim, Casualty, Negotiation, General Insurance, Claims Management, Lotus Notes, Casualty Insurance, Call Centers
Education
The University of Kansas
Bachelor of Arts (B.A.), Germanic Languages, Literatures, and Linguistics
Bristol West Insurance Group November 2008 - October 2009
Dean International April 2007 - November 2008
Kitchen Collection November 2003 - August 2004
Education
Southern Methodist University 2004 — 2008
BA, Anthropology, International Studies, European Studies
Luv Ur Pet Kare August 2008 - Present
Bristol West Insurance Group January 2004 - September 2008
Bristol & West January 2002 - January 2004
Bristol West Insurance Group April 2000 - January 2002
Insure Smart 1987 - 1992
Skills
Insurance, Underwriting, Commercial Insurance, Training, Quality Assurance, General Insurance, Liability, Policy, New Business Development, Brokers, Property & Casualty..., Claim
Education
University of Florida 1974 — 1978
BS, Animal Science
Optimum Business Solutions 2009 - Present
JM Family Enterprises 2007 - 2009
Bristol West Insurance Group 2005 - 2007
New York Life Insurance Company 2002 - 2005
Deloitte & Touche 2001 - 2002
BDO Seidman, LLP 2000 - 2001
Education
LIU Brooklyn 1994 — 1997
MBA, Accounting
Bristol West Insurance Group April 2008 - January 2009
Norfield Associates, Inc. June 2006 - April 2008
Merrimack County Savings Bank July 2005 - June 2006
Education
Saint Michael's College 2000 — 2004
Business Administration, Liberal Arts
Farmers Insurance Group of Companies July 2007 - Present
Bristol West Insurance Group October 2002 - July 2007
Captiva Software 2001 - 2002
SPSS 2000 - 2001
Skills
Property & Casualty..., Insurance, General Insurance, Pricing, SAS, Data Analysis, Analytics, Business Analysis, Business Intelligence, Cross-functional Team..., Analysis, SQL, Underwriting, Product Management, VB.NET, Oracle PL/SQL..., Data Warehousing, IT Strategy, Leadership, Agile Methodologies, Management, IT Management, Requirements Gathering
Education
University of Miami - School of Business 1996 — 2000
Bachelors, Computer Information Systems
2KR Sports San Jose CA. August 2009 - September 2013
California State University, Sacramento January 2011 - May 2013
Wells Fargo Home Mortgage February 2005 - November 2008
Bristol West Insurance Group 2003 - 2004
K & R Technology Group 2001 - 2003
IDEC INC. 2000 - 2001
A Grand Affair 1998 - 2000
Skills
Event & Wedding..., Order Administrator, Customer Service..., Administrative..., Event Designing, Event Ticketing, Coordinating Activities, Coordinate Events, Coordinating Skills, Coordinating Schedules, Special Assignments, Customer Satisfaction, Journalism, Administrative Work, Leadership, Training
Education
University of Sacramento 2011 — 2013
Bachelor of Fine Arts (B.F.A.), Communication and Media Studies
San Joaquin Delta College 2007 — 2009
Associate of Arts (A.A.), Humanities/Humanistic Studies
Liberty Mutual Insurance April 2008 - Present
Insurance Overload Staffing January 2008 - April 2008
Esis Claims Service September 2002 - October 2007
Esis Claims 2002 - 2007
Bristol West Insurance Group April 2000 - September 2002
Education
LeTourneau University 2003 — 2006
BBA, Business Administration
Bristol West Insurance Group October 2012 - Present
Kiwanis International August 2001 - Present
Marco's Pizza (Marco's Franchising, LLC) October 2009 - December 2011
University of Central Florida October 2008 - May 2009
American Accounting of Sarasota May 2008 - August 2008
Skills
Microsoft Office, Excel, Facebook, Event Planning, Team Leadership, Volunteer Management, Public Speaking, Public Relations, Restaurant Management, Microsoft Excel, Community Outreach, Leadership, Social Media Marketing, Event Management, Program Development, Community Development, Blogging, Fundraising, Research, Small Business, Nonprofits, Data Analysis, Payroll, Marketing Communications, Microsoft Word, Leadership Development, Customer Satisfaction, Social Networking, Team Building, Customer Service, Marketing, Teamwork, Press Releases, Data Entry, Training, Government, Outlook, Social Media, PowerPoint, Time Management
Education
University of Central Florida 2007 — 2012
Domestic Political Science, Political Science and Government and Leadership Studies, Graduate
National General Insurance June 2013 - Present
National General Insurance May 2012 - Present
National General Insurance January 2008 - May 2012
Access Insurance Company March 2006 - January 2008
Bristol West Insurance Group July 2003 - April 2006
Infinity Insurance Company 1998 - 2003
Skills
Underwriting, Insurance, Property & Casualty..., Commercial Insurance, Vendor Management, Casualty, General Insurance
Education
Missouri Southern State University 1991 — 1995
Bachelor, Marketing
Farmers Insurance April 2007 - Present
Bristol West Insurance Group August 2005 - April 2007
Foremost Insurance January 2005 - August 2005
Allstate Insurance May 2000 - January 2005
Skills
Insurance, Liability, Personal Injury, Claim, Property Claims, Property & Casualty..., Commercial Insurance, Casualty, General Insurance, Legal Liability, Workers Compensation, Claims Management, Property Damage, Subrogation, Umbrella Insurance
Education
American Educational Institute, Inc. 2003 — 2003
SCLA, Insurance
Marshall University 1994 — 1998
BBA, Marketing
Gainsco August 2006 - Present
Gainsco January 2006 - August 2006
Bristol West Insurance Group March 2004 - January 2006
SBC Global Services, Inc. October 2003 - March 2004
Superior Insurance Company January 2003 - October 2003
Skills
Property & Casualty..., Underwriting, Insurance, Sales, Sales Operations
Education
Purdue University - Krannert School of Management 1997 — 2001
B.S.
Farmers Insurance 2012 - Present
Farmers Insurance 2010 - 2012
21st Century Insurance 2007 - January 2010
AIG August 2003 - April 2008
Bristol West Insurance Group 2000 - 2003
Skills
Claims Management, Casualty, Property & Casualty..., Liability, Legal Liability, Claim, Insurance, Subrogation, Umbrella Insurance, Litigation Management, Risk Management, Process Improvement, Customer Satisfaction, Performance Management, Customer Service
Education
Schreiner University 1995 — 1999
Yes, Chemistry
Bristol West Insurance Group 2002 - 2009
Legacy Insurance Services 2000 - 2002
Orionauto Insurance 1996 - 2000
Progressive Insurance 1982 - 1991
Skills
Property & Casualty..., Legal Liability, Insurance, Claim, Casualty, Litigation Management, Negotiation, Subrogation, Liability, Insurance Law, Claims Management, Litigation, General Insurance, Strategic Planning, Commercial Lines, Property Damage, Lotus Notes, Commercial Insurance, Process Improvement, Underwriting, Claim Investigation, Professional Liability, Liability Analysis
Education
Miami University 1965 — 1969
BA, Political Science
Retired and enjoying Life. March 2015 - Present
Farmers Insurance January 2010 - Present
Bristol West Insurance Group September 2012 - March 2015
21st Century Insurance February 2009 - December 2009
American International Group February 2006 - January 2009
American International Group November 1999 - February 2006
Moog Automotive June 1996 - June 1997
Champion Parts Rebuilders December 1993 - June 1996
Skills
Insurance, Claim, Process Improvement, Workforce Management, Outlook, Performance Management, Call Center, Property & Casualty..., Coaching, Business Analysis, General Insurance, Microsoft Excel, Claims Management, Customer Service, Team Building, Workers Compensation, Microsoft Office, PowerPoint, Health Insurance, Change Management, Call Centers, Management, Analysis, Forecasting, Software Documentation
Education
Adirondack Community College (ACC) 1970 — 1972
none, Liberal Arts
University at Albany, SUNY 1968 — 1970
none, Math Education
Farmers Insurance May 2009 - Present
Bristol West Insurance Group February 1999 - April 2009
Education
The Ohio State University
Bristol West Insurance Group October 2012 - Present
Farmers Insurance June 2011 - October 2012
Farmers Insurance March 2007 - July 2011
Progressive Insurance December 2003 - February 2007
Progressive Insurance December 2001 - December 2003
Skills
Casualty, Liability, Leadership, Property & Casualty..., Claims Management, Property Damage, General Insurance, Claim
Education
San Diego State University-California State University 1999 — 2001
BA, Public Administration
Sherman & Company March 2012 - May 2012
Albertsons - Risk Managment Dept. July 2011 - December 2011
CNA Insurance Company June 2008 - December 2008
Lancer Claim Services November 2007 - February 2008
Devonshire Group October 2004 - March 2007
Aon Risk Services September 2002 - October 2004
Bristol West Insurance Group 1999 - 2002
Skills
Insurance, Property & Casualty..., Workers Compensation, Claim, Legal Liability, Liability, Professional Liability, Underwriting, Casualty, Commercial Lines, Litigation Management, Liability Analysis, Workers' Compensation...
Education
Rhode Island College 1991 — 1994
Bachelor of Science, Business Management
United FIeld Chase June 2008 - Present
United Field Chase, Inc. June 2007 - Present
United Field Chase, Inc. 2008 - 2012
Bristol West Insurance Group January 1999 - January 2003
First Data Corporation February 1991 - January 1999
Education
Ocean County College 1986 — 1988
Associates, Computer Science
Spa Habitat April 2015 - Present
Prosperity Bank March 2014 - April 2015
Bristol West Insurance Group February 2013 - June 2013
Mohanna Sales Representatives August 2011 - February 2013
Bank of the Ozarks August 2008 - August 2011
Skills
Email Marketing, Advertising, Marketing, Digital Marketing, Banking, Customer Satisfaction, Risk Management, Data Entry, Customer Retention, Social Media Marketing, PowerPoint
Education
University of Mary Hardin-Baylor 1994 — 1999
BA, Religion, Psychology
Bristol West Insurance Group 1995 - 2000
Education
Pace University - Lubin School of Business 1982 — 1986
BA, Accounting
Enterprise Rent-A-Car November 2012 - Present
Bristol West Insurance Group November 2012 - Present
Education
University of Central Florida
Interpersonal / Organizational Communications
Kiewit July 2013 - Present
DM&A May 2013 - July 2013
The Devonshire Group 2010 - 2010
Keenan and Associates June 2005 - November 2007
Bristol West Insurance Group 2002 - 2007
Bristol West Insurance Group 2002 - 2007
David Morse & Associates 2002 - 2005
Farmers Insurance January 2000 - 2002
Skills
Reinsurance, Inland Marine, Umbrella Insurance, Casualty Claims, Employment Practices..., D, Insurance Law, Automobile Liability, Fraud, Personal Lines Auto, Personal Injury, AIC, Catastrophe, Excess, Arbitration, Litigation, Marine Insurance, Directors, Private Investigations, Mediation, Product Liability, Excess, Claim, Subrogation, Liability, Professional Liability, Accident, Claim Investigation, Claims Management, Commercial Lines, Legal Liability, Liability Analysis, Property, Property Damage, Claims Resolution, Claims Handling, Insurance, Commercial Insurance, Property & Casualty..., Casualty Insurance, General Insurance
Education
University of California, Los Angeles 1972 — 1976
BS, Political Science. Fashion Merchandising & Marketing
Direct General Insurance July 2011 - Present
Farmers Insurance January 2010 - January 2011
Bristol West Insurance Group July 2008 - December 2009
Nationwide Insurance June 2006 - July 2008
Nationwide Insurance May 2005 - June 2006
Nevada General Insurance Company April 2003 - May 2005
State Farm Insurance 1991 - 1998
Education
University of Nevada-Las Vegas 1984 — 1992
B.S, Business Adminstration
Bristol West Insurance Group July 2013 - Present
Hanover Insurance Group October 2010 - Present
Nationwide Insurance 1996 - 2010
Skills
Property & Casualty..., Underwriting, General Insurance, Casualty, Liability, Risk Management, Process Improvement, Actuarial Science
Education
The Ohio State University 1989 — 1994
Bachelor of Science (BS), Actuarial Science
Agrana Fruit US,Inc July 2000 - Present
Bristol West Insurance Group May 1997 - July 2000
Victoria Insurance Group, a subsidiary of USF&G 1986 - May 1997
Skills
Financial Reporting, Budget, Project Management, Microsoft Excel, Microsoft Office, Forecasting, PowerPoint, Project Planning, SAP, Budgets, Financial Analysis, General Ledger
Education
Notre Dame College
Bachelor of Arts, Accounting
Kingsway Amigo Insurance Company September 2008 - May 2011
Bristol West Insurance Group 2007 - 2008
Allstate Insurance 2004 - 2007
United Auto 2000 - 2004
Amstar Insurance 1999 - 2000
AIB Claims 1998 - 1999
Education
Insurance Institute of America
AIC
Nova Southeastern University—Shepard Broad Law Center
Juris Doctor
Bristol West Insurance Group October 2012 - Present
Farmers Insurance October 2011 - October 2012
Farmers Insurance October 2010 - October 2011
Farmers Insurance July 2010 - October 2010
21st Century Insurance February 2004 - July 2010
AAA Northern California, Nevada & Utah Insurance Exchange October 1994 - October 2000
csaa October 1994 - October 2000
Skills
Claim, Claims Management, Insurance, Liability, Coaching, Microsoft Excel, Microsoft Word, Claim Investigation, Outlook, PowerPoint, Property, Property Damage, General Insurance, Claims Handling, Motorcycle, Claims Investigations, Customer Satisfaction, Customer Service
Education
Linfield College
BA, History
The Hartford October 2012 - Present
NCCI Holdings, Inc February 2003 - February 2012
Bristol West Insurance Group November 1999 - January 2003
Providence Washington Insurance Company September 1995 - November 1999
Education
Simsbury High School 1983 — 1987
Diploma, General
The University of Connecticut 1983 — 1987
Bachelors Science, Actuarial Science
Scottsdale Insurance Company (Nationwide Ins) July 2014 - Present
Harleysville Insurance (Nationwide Ins) October 2007 - Present
Bristol West Insurance Group 2007 - 2007
RiverStone Claims Management 2005 - 2007
Liberty Mutual Insurance 1999 - 2005
Skills
Litigation Management, Liability, Litigation, Litigation Support, Legal Liability, Civil Litigation, Claim, Claims Management, Subrogation, Casualty, Insurance Law, Product Liability, Workers Compensation, Professional Liability, Liability Analysis, Insurance, Property & Casualty...
Education
Massachusetts School of Law 2013 — 2016
Doctor of Law (JD), Law, 1L
Plymouth State University 2003 — 2005
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.5
Southern New Hampshire University
Bachelor of Business Administration (BBA), International Business
Pinkerton Academy
VITAS Healthcare February 2013 - Present
VITAS Healthcare February 2013 - Present
First Quality Health Care Agency September 2011 - Present
Phoenix American Insurance February 2008 - August 2011
Bristol West Insurance Group April 2000 - October 2006
Skills
Ultrasound, IV Therapy, Insulin administration, Wound Care, Foley catheter..., Safe medication...
Education
Miami Lakes Educational Center 2010 — 2011
Certificate, Practical Nursing, Vocational Nursing and Nursing Assistants
Easter Seals, Inc. March 2012 - Present
Nation save drive March 2007 - August 2010
Bristol West Insurance Group March 1992 - May 2005
Education
McFatter Technical Center 2011 — 2011
Louis D. Brandeis High School 1973 — 1977
Bristol West Insurance Group December 2014 - Present
Dowd & Guild August 2013 - November 2014
Berkeley HeartLab, Inc. October 2010 - August 2013
Valley Care Hospital August 2005 - May 2010
Merrill Gardens San Ramon October 2004 - August 2005
Skills
‐ Highly Organized, Spanish-Spoken & Read, Computer savvy, General Office Skills, HIPAA, Medical Records, JCAHO, Medical Terminology, Vital Signs, Microsoft Word, Clinical Research, Outlook, Hospitals, Healthcare Industry, Health Education, Salesforce.com, Editing, Customer Service, Medical Transcription, Appointment Scheduling, CPT, Sales, Invoicing, Medical Devices, Call Centers, Hardware Diagnostics, Laboratory, Healthcare, Medicine, Managed Care, Cardiology, Pharmaceutical Industry, Training, Biotechnology, OB/GYN, Urology, Hematology, Gastroenterology, Dermatology, Pharmaceutical Sales, Neurology, Diabetes, Pulmonology, Cold Calling, Capital Equipment, Operating Room
Education
Medical Career College Fremont 2010 — 2010
CNA, Certified nursing assistance
University of Canterbury 2002 — 2002
Master's degree, Gender Studies
University of San Diego 1995 — 1999
Bachelor of Arts (B.A.), History
Grange Insurance February 2007 - Present
Bristol West Insurance Group 2005 - February 2007
Sentry Insurance 1996 - 2006
Skills
Property & Casualty..., Sales Operations, Sales, Commercial Insurance, Insurance, General Insurance, Customer Service, Casualty, Legal Liability, Team Building, Underwriting, Liability, Professional Liability, Account Management, Workers Compensation, Umbrella Insurance, Casualty Insurance
Education
Radford University 1986 — 1991
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Bristol West Insurance Group March 1999 - Present
Education
The University of Akron 1986 — 1992
Bachelor of Science (BS), Electrical and Electronics Engineering
Bristol West Insurance Group March 2013 - Present
State farm August 2004 - March 2010
Skills
Property & Casualty..., Life Insurance, Culture Change, Process Management, Training, Adult Learning Theory, Evaluation, Organizational Needs..., Eye for Details, General Insurance, Insurance, Leadership, Property, Homeowners, Claim
Education
Oakland University 2004 — 2007
Master's degree, Organizational development & Training
Bristol West Insurance Group March 2014 - Present
Bristol West Insurance Group May 2011 - March 2014
CarInsurance.com September 2009 - March 2011
Skills
Claims Management
Education
University of Central Florida 2006 — 2008
Bachelor of Arts (BA), History
Bristol West Insurance Group September 2012 - Present
Farmers Insurance March 2007 - September 2012
Travelers of Florida May 2005 - March 2007
Travelers Insurance January 2001 - May 2005
Education
American Educational Institute
Senior Claims Law Associate
American Institute for Chartered Property Casualty Underwriters
New Mexico State University
Associate's degree
Western Michigan University
Bachelor of Arts (BA)