Capital One Home Loans
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Capital One Home Loans Employees
CAPITAL ONE FINANCIAL SERVICES 2014 - 2014
Capital One Home Loans 2013 - 2014
Capital One Home Loans 2011 - 2013
Capital One 2010 - 2011
Capital One 2009 - 2010
State of Delaware 2009 - 2009
University of Delaware August 2006 - May 2008
Lieutenant Governor Matt Denn 2008 - 2008
Skills
Leadership Development, Corporate Events, Process Improvement, Loan Origination, Customer Experience, Compliance Regulations, Project Management, Loss Mitigation, Customer Escalation..., Loan Modifications, Short Sales, Home Retention, Quality Assurance, Peer Mentoring, Legislative Research, Microsoft Office, Microsoft Excel, Corporate Social..., Social Media Marketing, Marketing Management, Skip Tracing, Volunteer Management
Education
Wilmington University 2011 — 2015
Master of Business Administration (M.B.A.), Marketing Management, 3.89
University of Delaware 2005 — 2009
Bachelor of Arts (B.A.), International Relations and Political Science, 3.30
Bank of Kansas City June 2013 - Present
First Federal Bank of Kansas City December 2012 - June 2013
Pinnacle Career Institute January 2012 - December 2012
Pinnacle Career Institute February 2009 - January 2012
Capital One Home Loans July 2008 - February 2009
Countrywide Home Loans February 2006 - July 2008
Enterprise Rent-A-Car May 2005 - February 2006
Skills
Leadership, Sales, Customer Service, Customer Retention, Customer Satisfaction, FHA, Finance, Higher Education, Interviews, Loans, Management, Marketing, Microsoft Excel, Microsoft Office, Analysis, Credit, Microsoft Word, Outlook, Program Management, Public Speaking, Refinance, Teamwork, Time Management, Training
Education
University of Missouri-Kansas City 2001 — 2005
Communications, Interpersonal and Corporate Communications
loanDepot LLC March 2015 - Present
Capital One Home Loans July 2012 - March 2015
Wells Fargo August 2010 - October 2012
First National Bank of Omaha March 2008 - September 2008
Wells Fargo July 2006 - February 2008
Liberty Bank February 2005 - June 2006
Wells Fargo June 2004 - February 2005
Skills
Loans, Mortgage Lending, Mortgage, FHA, Credit, Cosmetology
Education
Aveda Institute Des Moines 2008 — 2009
Costmetology, Cosmetology, Barber/Styling, and Nail Instructor
University of Northern Iowa 1989 — 1992
Bachelor of Arts (B.A.), General Studies
Capital One September 2013 - November 2014
Verisk Health 2012 - 2013
Markel Corporation September 2010 - May 2012
Coldwell Banker Advantage Lake Gaston 2010 - 2012
Front Porch Realty 2005 - 2012
Capital One Bank 2009 - 2010
Capital One Home Loans 2008 - 2009
Capital One 2003 - March 2006
Capital One 2001 - 2003
Capital One 1989 - 2001
Skills
Process Improvement, Risk Management, Project Planning, Project Management, SharePoint, Clarity, Knowledgelink, MS Project, Microsoft Excel, Microsoft Word, PowerPoint, Visio, Vendor Management, Competitive Analysis, Complaint Management, PMO, People Management, Team Leadership, Organizational..., Business Process..., Management, Analysis, Business Analysis, Leadership, Strategy
Education
University of Richmond 1978 — 1983
Business, Management, Marketing, and Related Support Services
loanDepot, LLC October 2015 - Present
loanDepot LLC June 2015 - Present
Mid America Mortgage, Inc June 2014 - May 2015
SunTrust Mortgage August 2013 - May 2014
Capital One Home Loans August 2011 - August 2013
Capital One Home Loans April 2003 - August 2011
Chevy Chase Bank December 1999 - April 2003
Chevy Chase Bank April 1998 - December 1999
Ryland Mortgage Company August 1994 - April 1998
Skills
Loan Servicing, Loan Origination, Investor Reporting, Process Improvement, Accounts Receivable, General Ledger, Service Release, Bank Reconciliation, Loan Boarding, Data Mapping, Data Conversion, FHA, VA loans, FHLMC, FNMA, GNMA, Escrow, Loss Mitigation, Loan Modifications, Foreclosures, Bankruptcy, LPS..., Mortgage Servicing..., Electronic Loan..., Microsoft Excel, Microsoft Word, Outlook, System Administration, Operating Systems, Mortgage Banking, Risk Management, VA Loans
Education
Trevecca Nazarene University 1988 — 1992
Computer and Information Systems Security/Information Assurance
Capital One Home Loans January 2011 - November 2012
Wells Fargo Home Mortgage February 1991 - January 2011
Wachovia Bank 2005 - 2009
Skills
Loan Origination, Mortgage Lending, Banking, Leadership, Loans, Sales, Strategic Planning, Mortgage Banking, Mergers & Acquisitions, Residential Mortgages, Refinance, Credit, FHA, Credit Analysis, VA loans, USDA, FHA financing, Commercial Lending, Consumer Lending, Wealth Management, Small Business Lending, Underwriting, Reverse Mortgages, Construction Loans, Mortgage Underwriting, Lines Of Credit, Commercial Mortgages, Home Equity Loans, Certified Mortgage..., Loss Mitigation, Mortgage Servicing, Financial Services, Loan Servicing, Government Loans, Finance, Credit Risk, Commercial Banking, Relationship Management, FHA Financing, VA Loans
Education
University of Delaware 1983 — 1987
Bachelors, Business
Millburn High School
Commerce Bank April 2012 - Present
VAMortgagecenter.com September 2011 - May 2012
Bank of America April 2009 - September 2011
Capital One Home Loans July 2008 - April 2009
James B Nutter & Co. March 2008 - July 2008
Indymac Bank 2005 - 2008
Legacy Mortgage November 2003 - January 2005
Skills
Mortgage Lending, FHA, Refinance, Loans, Credit, Mortgage Banking, VA loans, Underwriting, Credit Analysis, Credit Risk, Consumer Lending, Loan Origination, Residential Mortgages
Education
University of Missouri-Columbia 1998 — 2002
B.A., English
Weichert Financial Services January 2015 - Present
Capital One Home Loans 2014 - January 2015
RoundPoint Financial Group 2013 - 2014
Bank of America 2009 - 2012
SunTrust Bank 2007 - 2008
First Savings Mortgage Corporation 2004 - 2006
First Horizon Home Loans 2003 - 2004
Skills
Mortgage Lending, Real Estate Transactions, Refinance, First Time Home Buyers, Real Estate Financing, FHA financing, Jumbo Mortgage, Mortgage Banking, Loans, Loan Origination, Credit, Government Loans, Negotiation, Real Estate, Move Up Buyers, Short Sales, Foreclosures, Purchasing, Residential Homes, Residential Mortgages, Real Estate Economics, Licensing, Microsoft Office, Microsoft Excel, Microsoft Word, Investment Properties, Customer Service, Customer Satisfaction, Long-term Customer..., Sales Management, Referral Development, HUD, SFR, Master's Degree, Referrals, Client Relations, Great Results, Closing on Time, Customer Caring, FHA
Education
Bowie State University, University of MD System
Master's degree, Administration
University of Maryland College Park
Bachelor of Science (BS), Health and Physical Education/Fitness
National Bank Of Kansas City February 2015 - Present
Inside Response August 2014 - February 2015
ServiceLink February 2012 - August 2013
Stonegate Mortgage Corporation November 2010 - February 2012
The Mortgage Company August 2009 - November 2010
Capital One Home Loans February 2005 - September 2008
Esmartloan.com January 2001 - February 2005
First Tennessee Bank December 1997 - December 2000
Skills
Sales Management, Training, Leadership, Team Building, Recruiting, New Business Development, Sales, Management, Team Leadership, Coaching, Mortgage Lending, Forecasting, Sales Operations, Mortgage Banking, Business Development, Marketing, Strategic Partnerships, Credit, Loans, Executive Management, Operations Management, Budgets, Refinance, Loan Origination, Strategy, Business Planning, Process Improvement, Change Management, Financial Services, Underwriting, Customer Service, Banking, Finance, Strategic Planning
Education
University of Central Missouri 1991 — 1994
BS, Sociology
ServiceMark Telecom March 2005 - Present
It Works Global May 2012 - Present
Centriq Training June 2009 - November 2011
Capital One Home Loans October 2006 - February 2009
Stockyards Hotel June 2001 - May 2004
Skills
Sales, Team Building, Cold Calling, Sales Management, Salesforce.com, Training, Customer Service, Networking, Strategic Planning, Marketing, Leadership, Sales Process, Direct Sales, Project Management, Social Networking, Management, Time Management, Telecommunications, Team Leadership, Account Management, CRM, Customer Satisfaction
Education
University of North Texas 2001 — 2004
B.S., Merchandising, Business
University of Central Missouri 1998 — 2001
Business
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2015 - Present
Nationstar Mortgage April 2015 - June 2015
Capital One Home Loans October 2014 - December 2014
Capital One Home Loans June 2014 - October 2014
Conifer Health Solutions February 2013 - April 2014
Citi June 2011 - December 2012
US Navy June 2009 - May 2011
US Navy 2004 - 2011
US Navy July 2006 - June 2009
US Navy June 1999 - July 2006
Skills
Theory of Constraints, Six Sigma, Lean Manufacturing, Continuous Improvement, Process Improvement, Kaizen, DMAIC, Value Stream Mapping, Analysis, Cross-functional Team..., Mentoring, Management Consulting, Minitab, Process Management, Program Management, Business Process..., Project Management, Management, Leadership, Business Process, 5S, Change Management, Visio, Black Belt, Security Clearance, Quality Assurance, Operational Excellence, Strategic Planning, Process Engineering, Quality Management, Project Planning, Root Cause Analysis, Supply Chain, Operations Management, Team Building, Supply Chain Management, Logistics, Green Belt, Training, Performance Improvement, Team Leadership, Manufacturing
Education
University of Phoenix-North Florida Campus 2012 — 2016
Bachelor of Science (BS), Business Administration and Management, General
Caliber Home Loans August 2015 - Present
Capital One May 2013 - August 2015
Capital One Home Loans October 2010 - April 2013
Capital One April 2010 - October 2010
RTP Pathfinders Networking Group August 2009 - October 2009
Wachovia Mortgage September 2008 - September 2009
Wachovia Bank October 2006 - September 2008
Wachovia Bank June 2005 - October 2006
Wachovia Bank July 2003 - June 2005
Wachovia Bank January 1996 - August 2003
Skills
Process Improvement, Program Management, Change Management, Leadership, Team Building, Training, Team Leadership, Management, Project Management, Strategic Planning, Strategy, Integration, Risk Management, Business Analysis, Mortgage Lending, Mortgage Banking, Banking, Executive Management, Loans, Sales, Software Documentation, CRM, Analytics, Human Resources, Loan Origination, Sales Operations, Financial Services, Mergers & Acquisitions, Call Centers
Education
University of North Alabama 1986 — 1990
BS, Business Management - Biology Minor
TanPerfekt February 2010 - Present
KeyBank Real Estate Capital July 2013 - May 2014
State Street Bank April 2011 - June 2013
State Street Bank January 2010 - April 2011
State Street Bank March 2008 - January 2010
York and Company August 2007 - March 2008
State Street Bank and Trust March 2007 - March 2008
Indymac Bank January 2007 - August 2007
Capital One Home Loans January 2004 - January 2007
New York & Company November 2001 - July 2003
Skills
Credit, Mortgage Lending, Loans, Investments, Securities, Derivatives, Loan Servicing, Financial Analysis, Banking, Equities, Finance, Asset Managment, Credit Analysis, Risk Management, Financial Services, Mutual Funds, Financial Modeling, Accounting, PeopleSoft, Relationship Management, Management, Training, Financial Risk, Customer Service, Sales
Education
Truman State University 1995 — 2000
BA, Business Adminstraton
Capital One Home Loans March 2015 - Present
Nationstar Mortgage February 2013 - March 2015
Nationstar Mortgage October 2011 - February 2013
Denton State Supportive Living Center July 2005 - December 2012
Just For Feet July 2002 - May 2004
Skills
Sales, Management, Teamwork, Financial Analysis, Employee Training, Training Delivery, Marketing, Public Speaking, Loan Origination, Mortgage Servicing, Loan Modifications, Credit Analysis, Consulting, Microsoft Office, Customer Service, Microsoft Excel, Finance, Outlook, PowerPoint, Microsoft Word, Financial Modeling, Internal Communications, Social Networking, Social Media, Typing, Underwriting, Youth Development
Education
University of North Texas 2005 — 2011
BA, Communication Studies & Social Sciences; 2011
City Wide Maintenance 2008 - Present
Capital One Home Loans 2005 - 2008
Glazer's Distributors 2002 - 2004
Skills
Management, Time Management, Facilities Management, Sales, Account Management, Customer Service, Team Building, Leadership, Coaching, Strategic Planning, Project Management, Training, Team Leadership, Inventory Management, Contract Negotiation, Budgets, Marketing Strategy, Building Maintenance, Customer Satisfaction, Retail, Call Center, B2B, Selling, Employee Relations, Sales Process, Performance Management, Microsoft Word, Leadership Development, Process Improvement, Business Development, Operations Management, Direct Sales, Recruiting, Qualifying Prospects, Public Speaking, Contract Management, Microsoft Office
Education
University of Missouri-Kansas City 1999 — 2001
Bachelor of Arts (B.A.), Journalism/English
Bank of America June 2015 - Present
JPMorgan Chase October 2013 - May 2015
Hudson Advisors, LLC June 2013 - October 2013
Capital One Home Loans May 2010 - May 2013
Verizon Wireless November 2009 - January 2010
Lehman Brothers Commercial Bank April 2007 - October 2008
Clamaci Insurance April 2001 - April 2007
Skills
Mortgage Banking, Commercial Mortgages, Mortgage Servicing, Property & Casualty..., Supervisory Experience, Team Leadership, Knowledgeable on..., Regulation E-Electronic..., Customer Data with..., Strategy and Analysis, Corporate Compliance..., Written & Oral..., Presentation, Creation,..., Microsoft Office, 10 Key, Data Entry, Knowledge of key..., Home Mortgage..., Truth In Lending (TIL), Fair Lending and Escrow..., Real Estate Settlement..., Finance, Mortgage Lending, Loans, Insurance, Flood, Flood Insurance, Banking, Internal Audit, Risk Management
Education
University of Phoenix 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, Junior/Senior
University of Phoenix 2004 — 2007
Associate's degree, Business Administration and Management, General
El Toro Highschool 2000 — 2004
Highschool Diploma, General Education
First Choice Loan Service Inc. July 2015 - Present
HomeBridge Financial Services, Inc. December 2012 - July 2015
Capital One Home Loans January 2012 - December 2012
Neighborhood Credit Union January 2009 - December 2011
Skills
Banking, Loans, Credit, Mortgage Lending, Credit Analysis, Consumer Lending, Credit Risk, Refinance, Loan Origination, Retail Banking, Financial Analysis, Credit Cards, FHA, Residential Mortgages, VA Lending, Conventional Mortgage..., Jumbo Mortgage
Education
University of North Texas
Bachelor of Business Administration (BBA), Finance
Capital One Home Loans March 2012 - Present
Saxon Mortgage January 2011 - March 2012
Vantium Capital Inc June 2010 - January 2011
Bank of America July 2008 - June 2010
Countrywide Bank,FSB July 2003 - July 2008
EMC Mortgage September 2000 - July 2003
Centex Homes May 2000 - August 2000
FirstPlus Financial November 1997 - April 2000
First American Real Estate Tax Service March 1997 - October 1997
WFS Financial June 1996 - September 1996
Skills
Mortgage Lending, Loans, Mortgage Banking, Credit, Banking, Process Improvement, Risk Management, Call Centers, Underwriting, Loss Mitigation, Mortgage Servicing, Vendor Management, Financial Services, Business Analysis, Financial Analysis, Loan Servicing
Education
University of North Texas 1985 — 1989
Bachelor of business Administration, Finance and Banking
Google June 2015 - Present
Capital One Home Loans July 2013 - May 2015
DTE Energy January 2011 - August 2011
Zingerman's May 2010 - August 2010
Skills
Interpersonal Skill, Microsoft Office, Spanish, Training, Matlab, Minitab, Outstanding..., Proficient in Minitab,..., Thorough..., Training in Chemical..., C++, SQL, SAS, Visual Basic, Google Adwords, DoubleClick
Education
University of Michigan 2008 — 2013
Bachelor of Science and Engineering, Industrial Engineering
Capital One Home Loans August 2008 - Present
Skills
Due Diligence, Financial Analysis, Mortgage Underwriting, Loan Origination, Residential Mortgages, Credit Analysis, Mortgage Banking, Loans, Refinance, Mortgage Lending, Financial Structuring
Education
Salesianum School
High School Diploma
University of Delaware
Bachelor's Degree, Business Administration
Capital One Home Loans August 2008 - Present
ING DIRECT July 2008 - June 2009
Burlington Coat Factory May 2001 - December 2008
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Clerical Work, Outlook, PowerPoint, Photoshop, Art, Sketching, Fashion, Apparel, Photography, Social Media, Visual Merchandising, English, Retail Sales, Clerical Skills, Multi Tasking, Volunteering
Education
University of Delaware 1999 — 2001
Charter School of Wilmington 1995 — 1999
H.S. Diploma, 12
Capital One Home Loans February 2015 - Present
Capital One June 2014 - August 2014
Kemper Corporation June 2013 - August 2013
Kemper Corporation May 2012 - August 2012
University of Florida Center for Applied Optimization September 2011 - December 2011
Verizon June 2011 - August 2011
Skills
Microsoft Office, Java, VBA, Data Analysis, Microsoft Excel, AutoCAD, VB.NET, Lingo, GIMP, Hyperion Interactive..., SAS, GAMS, Arena Simulation..., FoxPro, Windows Sharepoint..., SQL, Teradata, Unix, HTML, Access, Social Media, Public Speaking, Analysis, PowerPoint, Microsoft Word, Research
Education
University of Florida 2010 — 2015
Bachelor's Degree, Industrial and Systems Engineering
Allen D. Nease High School 2006 — 2010
International Baccalaureate Diploma, Higher Level Math, History and English
Truck Central LLC July 2014 - Present
United Fidelity Funding, Corp. November 2011 - Present
Mortgage Lenders of America September 2010 - November 2011
The Mortgage Company December 2008 - September 2010
Capital One Home Loans October 2006 - November 2008
Skills
Airframe & Powerplant..., Commercial Aviation, Mechanical Engineering, Integrity, Loans, Mortgage Lending, Strategic Planning, Refinance, Leadership, Residential Mortgages, USDA, Loan Origination, FHA, Mortgage Underwriting, Mortgage Banking, Investment Properties, Government Loans, VA loans, Real Estate, Credit, FHA financing, Sales, Rates, Funding, Credit Analysis, Reverse Mortgages, Home Equity Lines of..., Loss Mitigation, Mortgage Servicing, Certified Mortgage..., First Time Home Buyers, Construction Loans, Loan Servicing, Home Equity Loans, Real Estate Financing, HomePath, Debt Consolidation, Commercial Mortgages, Commercial Lending, Consumer Lending, Non-Conforming
Education
Central Missouri State University 1990 — 1994
Bachelor of Applied Science (B.A.Sc.), Criminal Justice
Hickman Mills High School 1986 — 1989
High School Diploma
Entech April 2015 - Present
Capital One Home Loans March 2013 - April 2015
Capital One 360 September 2011 - March 2013
ING DIRECT July 2007 - September 2011
ING DIRECT February 2005 - July 2007
Skills
RallyDev, Scrum, Kanban, Banking, Retail Banking, Sales, Internet Banking, SAFe 3.0, Business Requirements, Business Analysis, Financial Services, Mortgage Banking, Sales Management, Coaching, PowerPoint, Visio, Call Centers, Mortgage Lending, Leadership, Agile & Waterfall..., Loans, Microsoft Excel, Version One, Consumer Lending, Loan Origination, Residential Mortgages, Audio Editing, Adobe Audition, Video Production, Video Editing, Photoshop, Premiere, Music Videos, Customer Experience, Fraud, Audio Mixing
Education
University of Delaware 2000 — 2003
Bachelor of Science (B.S.), Business Administration, Management
Paragon Solutions @ AT&T- Internal Cloud Team March 2015 - Present
VisionIT @ HP July 2013 - February 2015
Jewish Federation of Greater Dallas 2001 - 2014
Just Off Contract March 2013 - June 2013
Fannie Mae February 2013 - March 2013
Strategic Staffing Solutions April 2012 - November 2012
City of Plano October 2010 - April 2012
Capital One Home Loans January 2012 - February 2012
Capital One Home Loans December 2010 - January 2012
Jewish Federation of Greater Dallas October 2010 - October 2011
Skills
Software Project..., Business Analysis, Process Improvement, Excel, Word, Visio, MS Project, One Notes, PowerPoint, Outlook, Databases, SDLC, Project Planning, Waterfall, Agile, Analysis, Software Design, Programming, Test Planning, System Testing, System Integration..., Testing, Document Management, Microsoft Office, Accounting, Financial Analysis, Adobe Acrobat, SharePoint, Requirements Analysis, Requirements Gathering, HP Service Manager, HP Quality Center, SQL, Access, Agile Methodologies, Business Process..., Project Management, PMP, Microsoft Excel, Microsoft Word, ERP, Quality Center, PMO, Quality Assurance, Project Portfolio..., Program Management, Oracle, Software Documentation, Business Intelligence, Risk Management
Education
The University of Texas at Dallas - School of Management 2007 — 2008
Certificate
Wright State University 1985 — 1989
MBA
University of Cincinnati College of Business 1971 — 1976
Bachelor of Business Administration (BBA)
Toastmasters
Capital One Home Loans March 2015 - Present
Bank of America January 2013 - March 2015
Bank of America April 2011 - January 2013
Bank of America December 2009 - April 2011
Advent Mortgage and Blue Sky Lending, LLC October 2004 - December 2009
RE/MAX Premier and Mimi Realty 2007 - 2009
Skills
Credit, FHA, Foreclosures, Loan Origination, Loans, Refinance, Investment Properties
Education
University of Houston-Downtown
Capital One Home Loans Assistant SecretaryD1 KennelsMarch 2007 - Present
TLC Daycare August 2008 - May 2010
Education
University of North Texas 2007 — 2010
Bachelors, Psychology
Pacific Union Financial, LLC December 2014 - Present
JPMorgan Chase March 2014 - November 2014
Capital One Home Loans November 2010 - March 2014
SFMC March 2010 - November 2010
Bank of America June 2008 - March 2010
Countrywide / Bank of America November 2007 - June 2008
Countrywide Home Loans August 1998 - November 2007
Keystone Mortgage Corp June 1995 - August 1998
Skills
Mortgage Lending, Credit, Mortgage Underwriting, Loans, Mortgage Banking, Residential Mortgages, Credit Analysis, FHA, Underwriting, Executive Management, Operations Management, Credit Risk, FHA financing, USDA, Leadership, Change Management, Management, Loan Origination, Banking, Financial Risk, Team Building, Loss Mitigation, VA loans, Loan Servicing, Analysis, IT Strategy, Organizational Design, Risk Management, Personal Development, Fannie Mae, Securitization, Business Strategy, Portfolio Management, Due Diligence, Financial Services, P&L Management, Finance, Refinance, Production Management, Operations, Change Leadership, Organizational Structure, Production Managment, Organizational Change, Fulfillment Operations, VA, Freddie Mac, Secondary, Mortgage Industry, Profit & Loss Management
Education
Bluefield State 1995 — 1998
N/A, International Business
University of North Texas
N/A, International Business/Trade/Commerce
Capital One Home Loans July 2011 - Present
PROMMIS SOLUTIONS LLC, ATLANTA, GA August 2010 - April 2011
Prommis Solution, Inc August 2010 - April 2011
National Bankruptcy Services March 2009 - August 2010
CountryWide Financial February 2008 - March 2009
Experian Credit Bureau April 2003 - July 2007
Excel Telecommunications January 1999 - November 2001
EDS 1996 - 1999
Skills
Business Analysis, Analysis, Process Improvement, Project Management, SDLC, Vendor Management, Risk Management, Mortgage Lending, Management, Requirements Analysis
Education
Collin County Community College
Continuing Education, SQL/Oracle 8i and 11g / CCNA (Cisco Router)
East Texas State University
MIS
University of Chittagong
BS (Hons Graduate), Sociology and Demography.
University of EDS
Capital One Home Loans November 2014 - Present
JPMorgan Chase November 2001 - November 2014
Skills
Sales, Financial Modeling, Customer Service, Process Improvement, Business Development, FHA, Investment Properties, Business Analysis, Loans, Mortgage Lending, Real Estate, Credit Analysis, Consumer Lending, Mortgage Marketing
Education
University of Pennsylvania
Bachelor of Arts (B.A.)
Holton-Arms
Capital One Home Loans August 2014 - Present
Capital One Home Loans February 2013 - August 2014
Capital One June 2012 - February 2013
ING DIRECT April 2011 - July 2012
ING Direct November 2010 - April 2011
ING DIRECT June 2008 - November 2010
ING Direct 2007 - 2008
ING Direct 2005 - 2006
Allied Waste 2003 - 2005
Skills
Mortgage Lending, Loans, Banking, Mortgage Banking, Credit, Retail Banking, Loan Origination, Cross Selling, Call Center, Residential Mortgages, Underwriting, Credit Analysis, Agile Project Management, Business Analysis, User Acceptance Testing, Change Management, Production Support, Problem Solving, Communication, Strategic Thinking, Agile Methodologies, Agile & Waterfall..., RESPA, HMDA, Business Process..., Business Process Mapping, Risk Management, Call Centers, Loss Mitigation, Customer Experience, Default, Credit Cards, Internet Banking, Credit Risk, Mortgage Underwriting, Business Requirements, Consumer Lending
Education
University of Delaware 1996 — 2001
Capital One May 2014 - Present
Regions Financial Corporation June 2013 - April 2014
Citi October 2012 - June 2013
Capital One Home Loans May 1996 - October 2012
Bank of America Home Loans July 2009 - November 2011
Whitney National Bank June 2007 - June 2008
Skills
Mortgage Banking, Credit, FHA financing, Residential Mortgages, VA loans, Credit Analysis, Certified Mortgage..., Government Loans, Reverse Mortgages, Consumer Lending, Finance, Mortgage Underwriting, Investors, Construction Loans, Investment Properties, USDA, Sellers, Commercial Lending, Foreclosures
Education
University of New Orleans
IDB Bank December 2012 - Present
Capital One Home Loans June 2011 - December 2012
JP Morgan Chase May 2002 - March 2009
Republic National Bank of New York April 1986 - January 2001
Skills
Mortgage Lending, Retail Banking, Mortgage Banking, Loans, Credit, Loan Origination, Retail, Refinance, Residential Mortgages, Banking, Credit Analysis, Underwriting, Mortgage Underwriting, Referrals, Credit Risk, Insurance, Construction Loans, Sales, Funding, Investments, Commercial Mortgages, FHA, Real Estate, Investment Properties, Finance, Mortgage Servicing, Portfolio Management, Financial Services, Cross Selling, Real Estate Financing
Education
University of Florida 1980 — 1982
BS, Business
RCM Mortgage March 2015 - Present
Coldwell Banker Home Loans (NRT) / PHH Home Loans October 2012 - Present
Capital One Home Loans February 2012 - October 2012
Bank of America Home Loans February 2009 - March 2012
Sallie Mae / Southwest Student Services 2005 - 2006
Access Group 2002 - 2005
Collegiate Funding Services 2000 - 2002
LoanSTAR Systems (now Nelnet) 1998 - 2000
Greater East Texas Servicing Corporation Inc 1998 - 2000
Texas Guaranteed Student Loan Corporation 1996 - 1998
Skills
Loans, Loan Origination, Mortgage Lending, Employee Training, Marketing, FHA, Management, Selling, Marketing Strategy, Refinance, Real Estate, VA loans, Sales Management, Sales, Business Development
Education
University of Oklahoma 1987 — 1994
BBA, Accounting
Western Heights High School 1984 — 1987
KS StateBank September 2013 - Present
BNC National Bank March 2010 - September 2013
Marshall and Ilsley Bank 2009 - April 2010
Indymac Bank 2007 - 2009
Capital One Home Loans 2008 - 2008
First Horizon Home Loans February 2006 - August 2007
North American Savings Bank 2005 - 2006
National Bank of Kansas City January 2003 - September 2004
Midland Mortgage 2001 - 2003
Sprint May 1999 - April 2001
Skills
VA, FHA, Conventional, Mortgage, Refinance, Mortgage Lending, Loans, USDA, Mortgage Banking, Credit, Purchase, Loan Origination, VA loans, Mortgage Industry, Underwriting, Mortgage Planning, First Time Home Buyers, Banking, Real Estate, Investment Properties, Residential Mortgages, Home, Credit Analysis, Compliance, Residential, Financial Analysis, Short Sales, Investors, Foreclosures, Real Estate Finance, First Time Buyers, Lead Generation
Education
University of Central Oklahoma 1997 — 2000
Bachelor's Degree, Business Administration and Management, General
Mustang High School 1992 — 1996
High School, General Studies, 3.5
Capital One Home Loans August 2015 - Present
Bank of America Home Loans February 2015 - July 2015
Bank of America Home Loans August 2009 - February 2015
Portuguese American Citizenship Project December 2007 - November 2008
A Wider Circle January 2007 - May 2008
A Wider Circle August 2007 - December 2007
Skills
Marketing, Microsoft Office, Management, Leadership, Training, Event Planning, Customer Service, Time Management, Event Management, Office Administration, Meeting Coordination
Education
University of Maryland College Park 2005 — 2008
University of Maryland College Park
Capital One Home Loans June 2015 - Present
Yahoo Finance January 2013 - March 2015
Yahoo Finance April 2012 - January 2013
Yahoo Finance June 2009 - April 2012
TheStreet.com August 2006 - June 2009
TheStreet.com May 2005 - August 2006
Bloomberg October 2003 - April 2005
TheStreet.com September 2000 - October 2003
Dow Jones Newswires July 1998 - September 2000
Skills
Blogging, Editorial, Editing, Breaking News, Journalism, Headline Writing, Copy Editing, Web Content, News Writing, Publishing, Interviews, Online Journalism, Business Journalism, Multimedia, Ap Style, Web Analytics, Reporting, Research, Microsoft Office, Microsoft Excel, Photoshop, HTML, WordPress, Content Management, Social Media
Education
University of North Carolina at Chapel Hill 1990 — 1994
Bachelor of Arts (B.A.), Journalism
Burke & Herbert Bank July 2015 - Present
Prosperity Home Mortgage, LLC August 2014 - July 2015
Green Tree Servicing 2013 - 2014
Capital One Home Loans 2012 - 2013
Capital One Home Loans 2011 - 2012
Churchill Mortgage 2010 - 2011
Navy Federal Credit Union 2007 - 2010
First National Bank of Arizona 2002 - 2007
Skills
Mortgage Lending, Leadership, Mortgage Banking, Loan Origination, Banking, Residential Mortgages, Mortgage Underwriting, VA loans, Underwriting, Team Building, Salesforce.com, Sales, Risk Management, Refinance, Recruiting, Performance Management, Loans, Investments, FHA, Credit Analysis, Credit, Cold Calling, Credit Risk, Strategic Planning, Consumer Lending, Loss Mitigation, Financial Services, FHA financing, Training, Management, Mortgage Servicing, Government Loans, Customer Satisfaction, Real Estate Financing, Interviews, Process Improvement, Wholesale Lending, VA Loans, FHA Financing
Education
University of Maryland College Park
Friends of Karen December 2013 - Present
Capital One Home Loans October 2011 - Present
PNC Mortgage 2009 - 2011
Washington Mutual 2002 - 2008
Skills
Fundraising, Event Planning, Events Coordination, Fundraising Campaign..., Mortgage Lending, Real Estate, Real Estate Financing, Refinance, Loan Origination, FHA financing, Mortgage Banking, Loans, Residential Mortgages, Credit, USDA, FHA, Sales Management, New Business Development, VA loans, Credit Analysis, Banking, Underwriting, FHA Financing, Finance
Education
University of Maryland College Park 1985 — 1989
BA, Graphic Design
Capital One Home Loans November 2014 - Present
JPMorgan Chase & Co. August 2011 - November 2014
Integrated Financial Group 2008 - 2009
JPMorgan Chase & Co. 2003 - 2008
Upland Mortgage March 1999 - August 2003
Skills
Investment Properties, Mortgage Lending, Residential Homes, Loans, Refinance, Retail Banking, Single Family Homes, Property, Condos, Credit, FHA, Mortgage Banking, Loan Origination, Sales Management, Real Estate, Residential Mortgages
Education
University of Pennsylvania 1995 — 1999
Bachelor's degree
Capital One Home Loans June 2015 - Present
BB&T March 2015 - June 2015
Citi February 2012 - March 2015
First United Bank September 2011 - February 2012
Bank of America Home Loans October 2010 - September 2011
JP Morgan Chase June 2010 - October 2010
Countrywide Financial June 2003 - March 2010
Wells Fargo Home Mortgage November 1999 - June 2003
FirstCo Mortgage October 1998 - November 1999
Norwest Financial February 1988 - October 1998
Skills
Banking, Credit, Mortgage Lending, Mortgage Banking, Loans, Leadership, Finance, Loan Origination, Strategy, Commercial Lending, Residential Mortgages, Financial Services, Credit Analysis, Refinance, Sales, FHA, Management, Underwriting, Relationship Management, Team Building, Commercial Banking, Consumer Lending, Business Strategy, Credit Risk, Portfolio Management, Mortgage Servicing, USDA, Investments, Executive Management, Loss Mitigation, Real Estate, Risk Management, Investment Properties, Business Development, Commercial Mortgages, FHA Financing, VA loans, Loan Servicing, Team Management, VA Loans
Education
Truman State University 1982 — 1986
BS, Accounting, Finance, Economics
Capital One Home Loans November 2013 - Present
Capital One Home Loans July 2012 - October 2013
ING Bank, fsb November 2010 - July 2012
ING Bank, fsb October 2007 - November 2010
ING Bank, fsb July 2010 - October 2010
ING Bank, fsb November 2005 - July 2007
ING Bank, fsb July 2003 - November 2005
Delaware Army National Guard December 1992 - December 2002
Skills
Banking, Risk Management, Process Improvement, Business Analysis, Analysis, Credit, Business Process..., Sales, Financial Services, Requirements Analysis, Data Analysis
Education
University of Delaware 1995 — 1999
Bachelor's degree, Business Administration and Management, General
Capital One Home Loans June 2015 - Present
BB&T March 2015 - June 2015
Citi February 2014 - March 2015
Chase September 2010 - February 2014
American Equity Mortgage January 2010 - August 2010
Countrywide Home Loans February 2009 - January 2010
Fieldstone Mortgage Company May 2004 - November 2007
Centex Home Equity May 1996 - May 2004
Midwest United Credit Union September 1992 - May 1996
ITT Financial Services 1985 - 1991
Skills
Loan Origination, Mortgage Lending, FHA, Mortgage Banking, Refinance, Loss Mitigation, Loans, Residential Mortgages, Financial Services, Banking, Credit Analysis, Mortgage Servicing, USDA, Credit, Mortgage Underwriting, FHA financing, Real Estate, VA loans, Home Equity Loans, Government Loans, First Time Home Buyers, Underwriting, Consumer Lending, Investment Properties, Real Estate Financing, Finance, Loan Servicing, Relationship Management, REO, Retail Banking, Commercial Banking, Title Insurance, Executive Management, Referrals, Strategic Financial..., Investors, FHA Financing, VA Loans
Education
Truman State University 1981 — 1985
Kirksville High School 1979 — 1981
Diploma, General
Arch Mortgage Insurance Company August 2014 - Present
Capital One Home Loans October 2011 - August 2014
RMIC October 2003 - October 2011
RMIC March 1998 - January 2002
Equity One February 1997 - March 1998
Entrust Home Financing July 1995 - February 1997
Margaretten 1993 - 1995
Skills
Training & Development, Course Design, Project Management, Consulting, Needs Analysis, Curriculum Design, Instructional Design, Team Building, Employee Training, Public Speaking, Training Delivery, Adult Education, CRM, Classroom, Credit Analysis, Customer Service, Executive Management, Facilitators, Leadership Development, Loss Mitigation, Mortgage Servicing, Loans, Mortgage Underwriting, Organizational..., Performance Management, Program Management, Refinance, Residential Mortgages, Risk Management, SharePoint, Team Leadership, Workshop Facilitation, Analysis, Banking, Call Centers, Change Management, Coaching, Credit, Finance, Leadership, Loan Origination, Loan Servicing, Management, Mortgage Banking, Mortgage Insurance, Mortgage Lending, Negotiation, Process Improvement, Project Planning, Tests
Education
University of Delaware 1989 — 1991
International Relations
Defense Information School 1990 — 1990
Public Affairs, Journalism
Capital One Home Loans February 2013 - Present
Capital One November 2006 - February 2013
ING DIRECT August 2004 - November 2006
Quirks September 2003 - January 2005
Skills
Data Entry, Microsoft Excel, Microsoft Word, Reviewing Settlement..., Processing Loan..., Customer Service
Education
University of Minnesota-Morris 1999 — 2003
Bachelor of Arts (BA), Art History
Seeking New Opportunity August 2015 - Present
CNN Mortgage May 2015 - July 2015
Nova Home Loans May 2013 - October 2014
Capital One Home Loans February 2011 - February 2013
American Home Mortgage May 2001 - July 2007
Skills
Writer, Author, "The Industry Guide to..., Mortgage Lending, Mortgage Banking, FHA, Loan Origination, Refinance, Residential Mortgages, Loans, Loss Mitigation, Credit, USDA, FHA financing, Underwriting, Banking, Credit Analysis, Government Loans, Investment Properties, Management, Mortgage Underwriting, Mortgage Servicing
Education
Panama Canal College
Business
University of Oklahoma
Journalism
Capital One Home Loans July 2015 - Present
Bank of America February 2014 - July 2015
Wells Fargo April 2011 - February 2014
Wells Fargo September 2009 - April 2011
Wells Fargo Company September 2004 - September 2009
Wells Fargo Company July 1999 - September 2004
Wells Fargo Company March 1998 - July 1999
Citizens Bank of Maryland March 1994 - February 1998
Bank of Baltimore February 1991 - March 1994
C&S Sovran Bank April 1990 - February 1991
Skills
Commercial Lending, Small Business Lending, Loans, Consumer Lending, Commercial Banking, Credit, Credit Analysis, Banking, Retail Banking, Lines Of Credit, Mortgage Lending, Loan Origination, Cross Selling, Commercial Mortgages, Mortgage Banking, Underwriting, Risk Management, Wealth Management, Investments, Refinance, Finance, Financial Services
Education
Towson University 1985 — 1990
Bachelor of Science
National Bank Of Kansas City May 2008 - Present
Capital One Home Loans May 2006 - April 2008
First Horizon Home Loans December 2002 - April 2006
American Sterling Bank 1999 - 2002
Kelly Services 1997 - 1999
Skills
Credit, Mortgage, Sales Management, Mortgage Lending, Loans, FHA, Refinance, Loan Origination, Marketing, VA loans, Customer Service, Investment Properties, Sales, Underwriting, Mortgage Banking, Residential Mortgages, USDA
Education
University of Missouri-Columbia 1989 — 1993
BES, Exercise Physiology
National Bank of Kansas City September 2008 - Present
Capital One Home Loans May 2006 - September 2008
First Horizon July 2005 - May 2006
Citi June 2003 - July 2005
Skills
Problem Solving, Mortgage Lending, Purchase, Mortgage, Credit, Refinancing, Residential Mortgages, USDA, Finance, Investment Properties, Refinance, Investments, FHA, Underwriting, Credit Analysis, Loans, Mortgage Banking, Loan Origination, Credit Risk, Commercial Mortgages, Financial Services, Banking, VA loans
Education
Wartburg College 1998 — 2001
B.A., Finance
University of Northern Iowa 1997 — 1998
Denver 1994 — 1997
Medallion Financial Distributors December 2008 - Present
Bankers & Investors Company, Inc. April 2013 - Present
CAPITAL ONE HOME LOANS May 2008 - November 2008
First National Mortgage Sources December 2004 - May 2008
Remington Financial Group 2003 - 2004
Skills
Fixed Annuities, IRAs, Insurance, Life Insurance, Retirement Planning, Mortgage Lending, Strategic Financial..., Long-term Care, Retirement, Risk Management, Mutual Funds, Banking, Financial Advisory, Investments, Loans, Financial Analysis, Finance, Wealth, Credit, Wealth Management, 401k
Education
University of Missouri-Kansas City 1996 — 1999
BLA, Liberal Arts and Sciences/Liberal Studies
Bishop Miege H.S. 1991 — 1995
BNC National Bank October 2011 - Present
Stonegate Mortgage Corporation November 2010 - October 2011
The Mortgage Company August 2009 - November 2010
Capital One Home Loans March 2008 - June 2009
Premier Bank September 2004 - January 2008
Skills
Capital Markets, Banking, Certified Mortgage..., Leadership, Loan Origination, Loss Mitigation, Mortgage Lending, Mortgage Banking, Portfolio Management, Secondary Market, Securitization
Education
University of Missouri-Columbia 1990 — 1994
Rockhurst High School 1986 — 1990
National Bank of Kansas City December 2011 - Present
Capital One Home Loans September 2006 - March 2009
Ditech.com October 1992 - August 2006
GMAC Mortgage October 1992 - August 2006
Skills
VA loans, Mortgage Banking, Loan Origination, Mortgage Lending, Leadership, Team Building, FHA financing, Residential Mortgages, FHA, Loans, Sales, Banking, Refinance, Credit, Recruiting, Sales Management, Customer Service, Finance, Credit Analysis, Real Estate, Underwriting, Marketing, Financial Analysis, Insurance, First Time Home Buyers, Coaching, Mortgage Underwriting, Networking, Consumer Lending, Mortgage Servicing, Direct Sales, Loan Servicing, Time Management, Real Estate Financing, Referrals, Government Loans, Certified Mortgage..., Risk Management
Education
University of Arkansas 1984 — 1988
BSBA, Accounting/Finance/Law School
Endeavor America Loan Services August 2015 - Present
Willow Bend Mortgage Company July 2014 - August 2015
PrimeLending May 2014 - July 2014
New American Funding November 2013 - May 2014
Town Square Financial August 2013 - October 2013
EverBank June 2013 - August 2013
Bank of America June 2012 - June 2013
Capital One Home Loans September 2011 - June 2012
Bank of America May 2006 - September 2011
Waterfield Financial July 1997 - March 2006
Skills
Mortgage Banking, FHA, Residential Mortgages, Loans, FHA financing, Refinance, VA loans, Underwriting, Credit, Credit Analysis, Mortgage Underwriting, First Time Home Buyers, Credit Risk, Loan Origination, Loss Mitigation, VA Loans, Mortgage Lending, FHA Financing, Reverse Mortgages
Education
University of Cincinnati 1987 — 1992
B.A., Philosophy
Capital One Home Loans March 2014 - Present
Capital One Auto Finance February 2013 - March 2014
Texas A&M University Transportation Dept September 2011 - December 2012
Capital One June 2012 - August 2012
GymTastic! Gymnastics Gym May 2009 - February 2010
Skills
Certified Scrum Master..., Teradata, SQL Server Management..., Project Management, Microsoft Office, Leadership, Teamwork
Education
Texas A&M University - Mays Business School 2010 — 2012
BBA, Management Information Systems
Richmond University 2011 — 2011
Study Abroad Student
University of Houston 2008 — 2010
Business Honors
Capital One Home Loans January 2010 - Present
Skills
Teradata, SQL, MS Reporting Services, Business Objects, SAS, Excel, Word, Access, Oracle SQL, MS Office Suite, Monarch, Analytics, Business Analysis, Business Intelligence, Business Process, Data Warehousing, Databases, Financial Analysis, Microsoft Excel, Microsoft Office, Microsoft SQL Server, Risk Management, Software Development, Requirements Gathering, User Acceptance Testing
Education
University of North Texas 1987 — 1992
BBA, Finance
Bridgeview Bank Mortgage June 2013 - Present
North American Savings Bank June 2009 - June 2013
Capital One Home Loans 2008 - September 2012
New Vision Residential Lending June 2007 - 2008
First Horizon Home Loans Corp. October 2003 - May 2007
Novastar June 2002 - October 2003
Superior Federal Bank, FSB April 1997 - January 2002
Skills
Mortgage Lending, Underwriting, Mortgage Banking, Mortgage Underwriting, Superior Work Ethic, Refinance, FHA, Credit, Leadership, Loans, Financial Analysis, Finance, VA loans, Banking, Financial Risk, Loan Origination
Education
University of Central Missouri 1985 — 1990
Fifth Third Bank July 2015 - Present
Capital One Home Loans March 2011 - Present
Capital One, Financial Services July 2009 - March 2011
Capital One Auto Finance July 2006 - June 2009
Genscape June 2004 - June 2006
Skills
Leadership, Strategy, IT Strategy, Program Management, Governance, Business Analysis, Risk Management, Vendor Management, Process Improvement, Outsourcing, Management, Project Management, Financial Services, Business Intelligence, Finance, Data Warehousing, Business Process..., Team Leadership, IT Management, Project Portfolio..., Analytics, Executive Management, Disaster Recovery, Software Project..., Integration, Business Process, PMP, Budgets, Analysis, Cross-functional Team..., IT Operations, Agile Methodologies, Solution Architecture
Education
University of Louisville 1988 — 1992
Bachelor of Science (B.S.), Engineering Mathematics & Computer Science
Valutrust Solutions October 2010 - Present
East Watch Services, LLC October 1998 - Present
Independence School District 2011 - 2012
Archer Technologies December 2008 - March 2010
National Bank of Kansas City August 2008 - May 2009
Capital One Home Loans January 2001 - August 2008
Discover the Outdoors 2001 - 2001
RISCO 1998 - 1999
DST April 1998 - October 1998
Empower Trainers and Consultants December 1996 - April 1998
Skills
SQL, C#, ASP.NET MVC, Information Security, WPF, Objective-C, Databases, Microsoft SQL Server, SDLC, iPhone, T-SQL, Software Development
Education
University of Missouri-Kansas City 1993 — 1996
BS, Computer Science
Citi April 2015 - Present
Capital One Home Loans August 2014 - April 2015
Bethpage Federal Credit Union March 2008 - July 2014
GreenPoint Mortgage Funding 2006 - 2008
Zeland Capital Corp. 2000 - 2006
GreenPoint Mortgage 1996 - 2000
The Long Island Savings Bank, FSB April 1995 - March 1996
Arbor National Mortgage/Bank of America 1988 - 1995
Cullen and Dykman, Attorneys at Law January 1986 - March 1988
Skills
Mortgage Lending, Loans, Real Estate, Mortgage Marketing, Mortgage Banking, Loan Origination, Credit, Banking, FHA, Credit Analysis, Underwriting, Risk Management, Financial Analysis, Business Analysis, Customer Service, Strategic Planning, Refinance, Residential Mortgages, Sales Management
Education
University of Houston Law Center 1982 — 1985
J.D.
University at Albany, SUNY 1978 — 1982
B.A., Political Science and American History; Minor Geography/Demographics
Capital One Home Loans September 2014 - Present
Wells Fargo Home Mortgage November 2010 - September 2013
Bank of America 2002 - 2010
Skills
Mortgage Banking, Refinance, Mortgage Lending, Loans, Loan Origination, FHA, VA loans, FHA financing, Residential Mortgages, USDA, Construction Loans, Government Loans, Credit, Reverse Mortgages, Mortgage Underwriting, Credit Analysis, Certified Mortgage..., Commercial Lending, Consumer Lending
Education
University of Maryland College Park 1982 — 1986
Capital One Home Loans September 2011 - Present
Bank of America Home Loans April 2005 - April 2011
Education
University of Oklahoma 1999 — 2004
Bachelor of Science, Communications
Plano Senior High School 1997 — 1999
Capital One Home Loans October 2014 - Present
Deloitte & Touche November 2010 - October 2014
BKD LLP October 2008 - October 2010
Deloitte May 2004 - October 2008
Sprint January 2000 - January 2003
Skills
Sarbanes-Oxley Act, IT Audit, Internal Controls, CISA, Sarbanes-Oxley, SAS70, Internal Audit, Auditing, Enterprise Risk..., Risk Management, Management Consulting, Process Improvement, Financial Reporting, US GAAP, Accounting, Risk Assessment, Business Process
Education
University of Missouri-Kansas City 1999 — 2003
Bachelor of Science (BS), Accounting and Business/Management
Mortgage Lenders of America October 2014 - May 2015
US Bank October 2012 - April 2014
Bank of America May 2009 - June 2012
Capital One Home Loans April 2008 - April 2009
First Horizon Home Loans 2003 - 2007
Aurora Loan Services September 2001 - March 2003
Old Kent Mortgage October 1999 - September 2001
New America Financial November 1995 - October 1999
Skills
Training, Government, Mortgage Lending, Mortgage Banking, FHA, Loans, Underwriting, Credit, Refinance, Loan Origination, Procedure Manuals, Banking, Customer Service, Residential Mortgages, New Home/New..., Management
Education
University of Iowa 1990 — 1995
Bachelor of Arts (BA)
Capital One September 2014 - Present
Capital One February 2013 - August 2014
Capital One Home Loans August 2011 - February 2013
Capital One Home Loans October 2010 - July 2011
Capital One July 2007 - September 2010
State Street May 2004 - August 2004
Skills
Credit Risk, Credit, Portfolio Management, Analysis, Credit Analysis, Segmentation, Forecasting, Mortgage Lending, Valuation, Statistical Modeling, Credit Cards, Financial Reporting, Testing, Database Marketing, Marketing, Integrated Marketing, Financial Modeling, Analytics, SAS, Business Analysis, Financial Services, Loans
Education
University of Illinois at Urbana-Champaign 2003 — 2007
BS, Electrical Engineering
Capital One Home Loans September 2014 - Present
Skills
Branch Banking, Branch Management, Collections, Collections Management, Credit, Credit Cards, Credit Policy, Credit Risk, Data Analysis, Default, Credit Scoring, Deposits, Loss Mitigation, Mortgage Banking, Mortgage Lending, Mortgage Servicing, Mortgage Underwriting, Residential Mortgages, Operational Risk..., Operations, Quality Assurance, Operational Risk, Operations Management, Policy Analysis, Retail Banking, REO, Systems Analysis, Quality Auditing, Compliance Audits, Loans, Banking, Financial Services, Risk Management, Call Centers, Credit Analysis, Management
Education
University of Delaware - Lerner College of Business and Economics 2008 — 2010
MBA
University of Delaware 1992 — 1996
Randolph-Macon Academy 1990 — 1992
Wells Fargo Home Mortgage January 2015 - Present
Capital One Home Loans April 2014 - December 2014
Chase June 2013 - April 2014
PNC Mortgage September 2007 - June 2013
CTX Mortgage April 2004 - July 2007
Prosperity Mortgage June 2000 - April 2004
Skills
Banking, Mortgage Lending, Credit, Mortgage Banking, Loans, FHA, VA loans, Refinance, Loan Origination, Strategic Planning, Sales, FHA financing, Consumer Lending, Mortgage Underwriting, USDA, Government Loans
Education
University of Baltimore 1994 — 1997
MBA, Finance
University of Maryland Baltimore County 1987 — 1991
BA, Health Scienes and Policy
Capital One Home Loans May 2009 - December 2012
Chevy Chase Bank January 1994 - May 2009
Skills
Mortgage Lending, Banking, Mortgage Banking, Credit, Loans
Education
University of Maryland College Park
BS, Marketing
Home Direct Mortgage, a division of BOKF, NA November 2013 - Present
North American Savings Bank September 2010 - October 2013
Spring Credit Solutions April 2009 - September 2010
Capital One Home Loans August 2004 - April 2009
Skills
Mortgage Lending, Mortgage Banking, FHA, Refinance, Loan Origination, Credit, VA loans, Credit Analysis, Underwriting, USDA, Finance, Loans, Residential Mortgages, Sales, VA Loans
Education
University of Missouri-Kansas City 1996 — 1998
B.B.A., Business Administration
First Horizon 2000 - Present
Capital One Home Loans December 2006 - December 2008
Capital One Home Loans 2006 - 2008
Education
University of Central Missouri 1986 — 2000
BA, Management
KS State Bank June 2014 - Present
Community Mortgage LLC NMLS#224143 July 2011 - June 2014
Stonegate Mortgage Corporation May 2011 - June 2012
BNC National Bank April 2009 - June 2011
Capital One Home Loans June 2007 - December 2008
Skills
Mortgage Lending, FHA financing, Finance, Government Loans, Investment Properties, Loans, Marketing, Mortgage Banking, Customer Service, FHA, Mortgage Marketing, Real Estate, Real Estate Economics, Referrals, Refinance, Sales, USDA
Education
University of Missouri-Columbia 2000 — 2003
Consumer and Family Economics, Personal Financial Management Services
Pacific Union Financial, LLC August 2014 - Present
Veterans United Home Loans September 2013 - August 2014
Loan Depot July 2013 - September 2013
CMG Financial December 2012 - July 2013
Bank of Texas April 2012 - December 2012
Capital One Home Loans November 2011 - April 2012
MetLife Home Loans November 2010 - November 2011
Bank of America September 2008 - November 2010
First Horizon Home Loans July 2004 - August 2008
Education
University of Phoenix 1995 — 1999
BSIS, Information Systems
Marshalltown Community College 1983 — 1985
Associate of Arts (AA), General Studies
Capital One Home Loans August 2014 - Present
Quicken Loans June 2011 - August 2014
Quicken Loans August 2010 - June 2011
Quicken Loans April 2009 - August 2010
University of Michigan September 2004 - December 2008
Harman/Becker Automotive Systems May 2007 - August 2007
Skills
Financial Analysis, Credit, Loans, Financial Modeling, Mortgage Lending, Finance, Microsoft Excel, Valuation, Credit Analysis, Forecasting, Mortgage Underwriting, Trading, Leadership, Underwriting, Due Diligence
Education
University of Michigan 2004 — 2008
Bachelor of Arts (B.A.)
University of Detroit Mercy 2012 — 2013
Graduate Certificate
Detroit Catholic Central High School 2000 — 2004
Capital One Home Loans May 2015 - Present
Matt Martin Real Estate Management October 2014 - April 2015
Matt Martin Real Estate Management April 2014 - October 2014
Matt Martin Real Estate Management October 2010 - 2014
UPMC August 2009 - July 2010
Forms+Surfaces April 2008 - March 2009
Skills
Loan Closings, HUD, Process Improvement, Negotiation, Supply Chain, Foreclosures, Customer Service, Purchasing, Sourcing, Cross-functional Team..., Supply Chain Management, Strategic Sourcing, Real Estate, Microsoft Office, Loans, Teamwork, RESPA
Education
University of Pittsburgh 2002 — 2006
B.A., Media Communications, Political Science
Capital One Home Loans June 2013 - September 2014
Bank of America February 2012 - June 2013
Tax Loans USA/Associates Mortgage Company September 2010 - January 2012
Nexbank Securities Incorporated April 2008 - November 2008
Pulse Trading Incorporated August 2006 - April 2008
Direct Trading Incorporated August 2001 - July 2006
Precept Capital Management October 2000 - July 2001
Bear Stearns & Co June 1998 - September 2000
Skills
Equities, Trading, Options, Portfolio Management, Electronic Trading, Risk, Stock, Hedge Funds, Asset Management, Bloomberg, Bonds, Equity Trading, Proprietary Trading, Trading Systems, Trading Strategies, Investment Banking, Derivatives, Technical Analysis, Fixed Income, Commodities, Volatility, Traders, Global Macro, Equity Derivatives, ETFs, Market Making, Hedging, Mutual Funds, Financial Markets, Investments, Risk Management, Capital Markets, Stocks, Valuation, Back Office, Securities, Mortgage Lending, Residential Mortgages, Mortgage Industry, Mortgage Planning, Asset Based Lending, Consumer Lending
Education
University of Denver - Daniels College of Business
Master of Business Administration (M.B.A, Finance
University of Denver
Bachelor of Arts, Economics
Capital One Home Loans June 2013 - Present
Capital One February 2013 - Present
Bank of America February 2011 - June 2012
Bank of America December 2009 - February 2011
CitiMortgage February 2009 - December 2009
CitiFinancial Mortgage Company February 2007 - February 2009
Global Knowledge Training September 2001 - September 2004
Nortel Networks September 1999 - September 2001
Skills
Project Management, Real Estate, Negotiation, Contract Negotiation, Budgets, Contract Management, Residential Homes, Strategic Planning, Construction, Project Planning, Customer Service, Team Building, Default, Operations Management, Transaction Management, Data Acquisition, Loan Servicing, Mortgage Servicing
Education
University of North Texas 2003 — 2007
Bachelor of Business Administration (B.B.A.), Decision Sciences
Garland High School
Garland High School
Capital One Home Loans February 2013 - Present
Skills
Risk Management, Loans, Financial Risk, Portfolio Management, Credit Risk, Banking, Credit, SQL, Credit Analysis, Credit Cards, Operational Risk..., Operational Risk, Financial Services, Process Improvement, Leadership, Finance, Loan Origination, Financial Analysis, Management, Mortgage Banking, FHA, Consumer Lending, Basel II
Education
University of North Texas 1989 — 1993
Bachelor of Arts (BA), Sociology
University of North Texas 1989 — 1993
Bachelor of Arts (BA), Sociology
Capital One Home Loans November 2014 - Present
M & T Bank January 2013 - June 2014
Capital One January 2011 - December 2012
Village Home Mortgage February 2008 - December 2010
Stone Fair 2007 - 2008
Skills
Account Management, Commercial Lending, Credit, FHA, FHA financing, Loan Origination, Mortgage Banking, New Business Development, Refinance
Education
University of Maryland College Park 1972 — 1975
Randolph Macon College 1971 — 1973
Capital One Home Loans July 2008 - Present
Skills
Business Analysis, Process Improvement, Loan Servicing, Visio, Agile Methodologies, Budgets, Business Process..., Information Technology, Project Management, Requirements Analysis, Requirements Gathering, SDLC, Testing, Vendor Management, Banking, Call Centers, Financial Services, Loans, Management, Risk Management
Education
University of Maryland College Park 2004 — 2006
MBA, International Business
Towson University 2001 — 2004
BA, International Business/ Accounting
Google February 2014 - Present
Capital One Commercial Bank June 2012 - February 2014
Capital One Home Loans July 2010 - May 2012
Skills
SAS, Business Analysis, Predictive Analytics, Financial Modeling, Statistical Modeling, Risk Management, Credit Risk, Valuation, Data Analysis, Requirements Gathering, Financial Analysis, SQL, Process Improvement, Analysis, Banking, Portfolio Management
Education
University of Michigan 2006 — 2010
B.S.E, Electrical Engineering
Guaranteed Rate November 2014 - Present
Capital One Home Loans February 2014 - September 2014
JPMorgan Chase January 2013 - February 2014
Primary Residential Mortgage January 2008 - January 2013
Countrywide Home Loans 2000 - 2003
CitiMortgage December 1996 - June 2000
Fannie Mae February 1987 - June 1992
United States Navy January 1982 - January 1987
Skills
Investment Properties, Sales Management, Strategic Planning, Real Estate, Sales, Financial Services, First Time Home Buyers, Team Building, New Business Development, Retirement Planning, Account Management, Management, Recruiting, Coaching, Process Improvement, Contract Negotiation, Residential Homes, Selling, Vendor Management, Microsoft Office, Loans, Program Management, Mortgage Lending, Mortgage Servicing, Loan Origination, Mortgage Banking, Strategy, Leadership
Education
Rutgers Graduate School of Management
Masters of Business Administration, Finance & Marketing
United States Naval Academy
Bachelor's Degree, Economics / Naval Engineering
Xinnex Mortgage Academy
School of Mortgage Banking: Mortgage Bankers Association
Secondary and Primary Mortgage Markets
M&T Bank July 2015 - Present
TalentBurst, an Inc 5000 company April 2015 - July 2015
Capital One Home Loans September 2009 - January 2015
Chevy Chase Bank August 1997 - September 2009
Chevy Chase Bank July 1989 - August 1997
Computer Data Systems, Inc, February 1988 - May 1991
Pentagon Federal Credit Union (PenFed Credit Union) April 1985 - February 1988
Solon Automated Systems September 1982 - April 1985
Skills
Loans, Loan Servicing, SDLC, Banking, Mortgage Lending, Credit, Analysis
Education
Computer Learning Center 1982 — 1982
Computer Programming Diploma, Computer Programming, 3.9
University of Maryland College Park 1978 — 1982
Computer and Information Systems
Capital One 2010 - Present
Capital One Home Loans 2011 - 2012
SGS Global Inc. December 2008 - June 2010
Ericsson 1999 - 2002
Skills
Test Planning, User Acceptance Testing, Quality Center, SDLC, Testing
Education
University of North Texas 1998 — 1999
Masters, Computer Science
Ascend Learning December 2008 - Present
Capital One Home Loans 2006 - 2008
Skills
Project Management, Customer Service, Account Management, Customer Retention, Team Building, Leadership, Process Improvement
Education
Central Missouri State University 1997 — 2001
Bachelor of Science (BS), Finance, General
Vein Clinics of America August 2010 - Present
Pulaski Bank October 2008 - October 2010
Capital One Home Loans July 2006 - October 2008
Skills
Data Entry, Office Management, Administrative..., Outlook, Customer Service, Calendars, Invoicing, Microsoft Office, Microsoft Word, Microsoft Excel, Accounts Payable, Process Scheduler
Education
University of Missouri-Columbia 1989 — 1992
Bachelor of Science (BS), Human Environmental Sciences
First Guaranty Mortgage Corporation November 2013 - Present
Experis IT September 2013 - October 2013
Navigant April 2013 - June 2013
Treliant Risk Advisors September 2012 - April 2013
Capital One Home Loans October 2011 - September 2012
PNC August 2010 - April 2011
Bank of America May 2006 - September 2010
Skills
Mortgage Banking, Compliance, Relationship Management, Change Management, Employee Management, Business Process..., Banking, Performance Management, Retail Banking, Operational Risk, Credit
Education
University of Maryland College Park 2003 — 2005
Bachelor's degree, Economics/ Political Science
Capital One Home Loans March 2015 - Present
Capital One Home Loans August 2014 - March 2015
Bank of America/CoreLogic March 2011 - August 2014
Bank of America January 2005 - February 2011
Hollywood Video February 2002 - February 2006
Skills
Banking, Credit, Loans, Retail Banking, Loan Origination, Cross Selling, Mortgage Banking, Mortgage Lending, Credit Analysis, Commercial Lending, Lines Of Credit, Deposits, Commercial Banking, Consumer Lending, Mortgage Servicing
Education
University of North Texas
Bachelor's degree, International Business and Economics
Capital One Home Loans April 2014 - Present
Hobby Lobby June 2009 - April 2014
Mass June 2013 - August 2013
Skills
Customer Service, Merchandising, Sales
Education
University of North Texas 2009 — 2013
Bachelor of Business Administration (BBA), Marketing
Capital One Home Loans January 2015 - Present
Wells Fargo Home Mortgage June 2013 - January 2015
Prosperity Mortgage July 2007 - June 2013
Skills
Microsoft Office, Sales
Education
University of Puerto Rico-Mayaguez 1995 — 2000
Bachelor of Business Administration (BBA), Accounting