Dell Services
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1,654 Dell Services employees in database. Find out everything there's to know about Dell Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Dell Services Employees
Gartner November 2014 - Present
Apex Systems November 2013 - April 2014
Dell Services October 2010 - October 2013
Rednelly Corp August 2006 - September 2010
Facebook July 2009 - December 2009
Vusion, Inc. June 2008 - May 2009
Network Appliance, Inc. October 2006 - July 2007
Sun Microsystems, Inc. December 2004 - October 2006
Critical Path, Inc. June 2003 - September 2004
Exodus Communications, Inc. / Cable and Wireless Internet Services October 1997 - February 2003
Skills
CRM, Cloud Computing, Vendor Management, Data Center, ITIL, Remediation, Software Development, Decision Support, Management, Cross-functional Team..., Pre-sales, Telecom BSS, System Administration, Process Improvement, IT Operations, Negotiation, Sla, Storage, Integration, Hardware, Linux, Software, Operations Management, Project Management, Strategy, SaaS, Software Engineering, Infrastructure, Virtualization, IT Strategy, Networking, Databases, Managed Services, Project Planning, Disaster Recovery, IT Management, Start-ups, Outsourcing, Change Management, Enterprise Architecture, Leadership, IT Service Management, Enterprise Software, Information Technology, Security, Consulting, System Deployment, HP, Professional Services, SLA
Education
Post University Education and Accomplishments 1986 — 2014
Colorado School of Mines 1979 — 1980
Attended, Geophysics and Seismology
University of Tennessee-Knoxville 1982 — 1986
Bachelor's Degree, Civil Engineering w/minors in Accounting, Structures, and Transportation
Darlington School 1972 — 1979
High School
Infogressive, Inc. February 2013 - Present
AmSan October 2012 - December 2012
Dell Services March 2011 - November 2012
Wells Fargo Bank March 2008 - October 2010
SoultionOne January 2006 - January 2007
Hewlett-Packard May 1999 - May 2006
Hewlett-Packard January 1999 - January 2006
Computer Services inc June 1995 - May 1999
Stereo West 1991 - 1995
Skills
Customer Service, Sales&Marketing, Cold Calling Experience, Business Sale, Preaching, Teaching, Sales, Microsoft Office, Cold Calling, Outlook, Sales Management, Call Centers, Time Management, Recruiting, Account Management, Public Speaking, Management, Team Building, Team Leadership, Sales Operations, Leadership, Strategic Planning
Education
Crown College 1985 — 1989
christian ministries
Crown College 1985 — 1989
BA, Christian Ministry
Dell Services January 2011 - October 2014
JCPenney October 2000 - December 2008
Skills
Catalogs, Leadership, Marketing, Social Media, Merchandising, Direct Mail, Shipping, Teamwork, Retail, Customer Service, Sourcing, Customer Engagement, Packaging, Advertising, Management, Creative Direction, Email Marketing, Brand Development, Marketing Communications
Education
Collin County Community College 2004 — 2005
General
Mesquite High School 1986 — 1989
Diploma, High School
Dell Services November 2010 - Present
Dell Services January 2006 - October 2010
Schaller Anderson, LLC May 2002 - August 2005
Arizona Family Physicians February 2000 - May 2002
University of Arizona March 1998 - January 2000
University of Alabama, Birmingham (Kirklin Clinic) January 1995 - February 1998
MedHelp 1982 - 1990
Skills
Business Requirements, EDI ANSI X12, Database Applications, ICD-9-CM, ICD-10, System Testing, Development Testing, Insurance, Vendor Management, Business Analysis, Databases, Budgets, Healthcare, Process Improvement, Requirements Analysis, Healthcare Information..., Business Process..., Business Intelligence, Software Documentation, Software Implementation, Management, Testing, Systems Analysis, Integration, Troubleshooting, Software Project..., Business Process, Visio, SharePoint
Education
American Academy of Professional Coders (AAPC) 1998 — 2015
CPC Certification, Professional Coding
University of Alabama at Birmingham
No Degree, Masters Healthcare Management
University of Maryland College Park
BA Business and Management, Business/Government
Central Texas College
AA, Business Administration
Samford University
IGT October 2014 - Present
Cox Communications August 2011 - June 2014
Las Vegas Mobile Tech July 2007 - August 2011
Dell Services October 2010 - March 2011
3 Deviants LLC January 2005 - July 2007
Greenhorn Productions December 2003 - December 2004
COMPUTER ALLI, INC. July 2000 - December 2003
Newman Verrill, Inc January 1999 - July 2000
Downey Research Associates March 1994 - January 1999
MGM Resorts International August 1990 - May 1994
Skills
Video Production, Troubleshooting, Video Editing, HTML, Web Design, Social Media, Web Development, Technical Support, Editing, Computer Hardware, Dreamweaver, Adobe Creative Suite, Photography, Google Analytics, Graphic Design, Digital Video, Networking, Technical Writing, Google+, Digital Photography, Premiere, Adobe ColdFusion, Sony Vegas, Adobe Premier, HTML + CSS, Google Adwords, PC maintenance, Telecommunications, Survey Research, Community Relations, Microsoft, Project Management, BMC Remedy, Citrix, Remote User Support, Software Documentation, Software Quality..., Hardware Support, Remedy Ticketing System
Education
Community College of Southern Nevada 1994 — 1996
Web Page, Digital/Multimedia and Information Resources Design
University of Nevada-Las Vegas 1992 — 1995
Computer and Information Sciences and Support Services
Healing Haiti January 2014 - January 2015
Navistar Inc April 2012 - January 2014
Dell Services January 2012 - April 2012
American Nutrition Association January 2008 - December 2011
UIUC Department of Mechanical Engineering September 2010 - May 2011
UIUC Department of Crop Sciences March 2010 - September 2010
Skills
Wildfire Pro/E 4.0, Microsoft Office, Visual Basic, C++, Working Model, Siemens NX 7.0, Siemens TeamCenter 8, Geometric Dimensioning..., Wildfire, GD&T, Unigraphics, CAD, Mechanical Engineering, Product Development, Research, NX Unigraphics
Education
Calvin Theological Seminary 2015 — 2018
Master of Divinity (MDiv), Missions/Missionary Studies and Missiology, Youth Ministry
University of Illinois at Urbana-Champaign 2007 — 2011
Bachelor of Science, Mechanical Engineering
Polarion Software March 2015 - Present
Treyfold Business Services January 2000 - Present
Animus April 2012 - March 2015
Dell Services November 2011 - June 2013
Avanade August 2010 - September 2011
IBM January 2008 - August 2010
IBM January 2004 - August 2010
IBM 2002 - 2002
Entertainment Partners January 1999 - January 2000
Sony Pictures Entertainment September 1997 - December 1999
Skills
Social Games, Visual Effects, Cloud Computing, SaaS, Solution Selling, Professional Services, Business Development..., CRM, Leadership, Business Development, Entrepreneurship, Managed Services, Business Intelligence, Sales Process, Strategic Partnerships, Strategy, Enterprise Software, Outsourcing, Start-ups, Management, ERP, Virtualization, Selling, Storage, Salesforce.com, Information Technology, Business Alliances, Go-to-market Strategy, Networking, Sales, Consulting
Education
Carnegie Mellon University - Tepper School of Business
MBA
Green Mountain High School
University of Colorado Boulder
Bachelor of Science (BS)
GNTC November 2013 - Present
American General Life and Accident August 2012 - August 2014
Pharmacy Administrators April 2012 - September 2012
Dell Services January 2008 - October 2011
Legacy Marketing Group July 1999 - January 2008
Crown Crafts, Inc August 1986 - January 1999
Gordon Health Care January 1982 - January 1984
Skills
Microsoft Office 2007, Direct Sales, Annuities, Training, Sales, Insurance, Customer Service, Payroll, Data Entry, Call Centers, Retail, New Business Development, Budgets, Customer Satisfaction, Small Business, Health Insurance, Microsoft Excel, Employee Benefits
Education
Capella University 2015 — 2017
Master’s Degree, Human Services, General
University of Phoenix 2008 — 2011
Bachelors in Science, Small Business Entrepreneurship
Coosa Valley Technical College 1997 — 1999
Marketing and Management, Marketing
Dalton College 1978 — 1981
Diploma, Office Occupations
Calhoun High School 1974 — 1978
Copart June 2014 - Present
Group O November 2013 - June 2014
Dell Services January 2010 - November 2013
Securitas February 2008 - December 2009
Rocky Mountain Radiologists, P.C. August 2007 - January 2008
Securitas February 1998 - January 2007
Skills
Payroll, Data Entry, Accounts Payable, Human Resources, Training, Customer Service, Bookkeeping, Recruiting, PeopleSoft, Performance Management, Outlook, Microsoft Office, Policy, Security Clearance
Education
Eastern Iowa Community College District 2012 — 2015
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Community College of Aurora 2006 — 2007
Associate of Arts (AA), Human Resources Management/Personnel Administration, General
Eastern Iowa Community College District 1997 — 2003
Associate of Arts (AA), Human Resources Management/Personnel Administration, General
Davenport West High 1993 — 1996
Hewlett Packard Enterprise September 2015 - Present
HP Software February 2013 - Present
HP Software May 2012 - February 2013
WellPoint April 2006 - April 2011
Dearborn National 2011 - 2011
Texas True Choice 2004 - 2006
i-Promotions/Global Star Network 2002 - 2004
Dell Services 1998 - 2002
Skills
Microsoft Office, Adobe Photodeluxe, Customer Service, Insurance, Call Center, Health Insurance, Qualifying Prospects, Process Improvement, Microsoft Excel, PowerPoint, Research, Web Content Management, Solution Selling, Outlook, Sales, SQL, SEO, Customer Satisfaction, Call Centers, Sales Operations, Claim, Salesforce.com
Education
Kansas State University 1988 — 1989
Collin County Community College 2011 — 2012
Marmaton Valley High School 1984 — 1988
Brown and Gay Engineers June 2014 - Present
United Central Bank June 2013 - June 2014
Dell Services December 2009 - June 2013
Skills
ITIL, IT Service Management, Active Directory, Service Delivery, Incident Management, CompTIA A+ Certification, CCNA, MSCE, MCSA, Network + Certified, MCITP, MCTS, Process Improvement, Vendor Management, Windows 7, Hardware, Microsoft Certified..., Technical Support, Network Administration, BMC Remedy, ITIL Certified, Data Center, Virtualization, IT Management, Disaster Recovery, IT Operations, IT Outsourcing, Cloud Computing, IT Strategy, Outsourcing, Enterprise Architecture, SDLC, Solution Architecture, Operating Systems, Managed Services, Global Delivery, Information Technology, Computer Hardware, PMP, Security, IT Transformation, Business Intelligence, Business Process, Business Analysis, Professional Services, Integration, Software Documentation, Business Process..., Software Project..., Requirements Analysis
Education
Collin County Community College 2009 — 2014
IT Networking, Information Technology, B
Collin County Community College 2009 — 2013
Bachelor's degree, Information Technology
Dell August 2015 - Present
Guide IT December 2014 - August 2015
Dell Services November 2009 - July 2014
Perot Systems 1998 - 2009
Perot Systems July 1997 - 1998
Perot Systems July 1996 - 1997
Skills
Microsoft Exchange, Servers, Outlook, Change Management, IT Service Management, ITIL, Windows Server, IT Operations, Enterprise Architecture, Service Delivery, Incident Management, Infrastructure, Service Desk, Technical Support, Troubleshooting, DNS, IT Management, System Deployment, VMware
Education
Collin County Community College
Apria Healthcare June 2014 - Present
Five9 June 2013 - June 2014
Dell Services June 2010 - June 2013
Wells Fargo February 2010 - June 2010
Deluxe Corporation July 2006 - February 2010
Teaming for Technology in Colorado November 2008 - December 2009
Deluxe Corporation July 1998 - July 2006
Deluxe Financial Services January 1996 - September 1997
Skills
VoIP, Avaya, Network Design, IVR, Call Recording, Cisco Technologies, Aspect ACD, APDS, Avaya IP Telephony, Avaya Voice Portal, Avaya Aura, Call Logging, Networking, ACD, Telephony, System Deployment, Call Centers, Telecommunications, Visio, System Administration, Unified Communications, Workforce Management, Business Analysis, Management, Training, Servers, Leadership, Project Management, Databases, Vendor Management, Integration, Data Center, Troubleshooting, Avaya Technologies
Education
Columbia College (NY) 1999 — 2001
Dell Services August 2012 - Present
Dell Services June 2010 - Present
Perot Systems 2008 - 2010
BMC Software 2000 - 2002
Skills
IT Service Management, Process Improvement, Meditech, ITIL, EMR, Software Documentation, Healthcare, Technical Support, Visio, Disaster Recovery, IT Management, IT Operations, Vendor Management, Data Center, Management, Healthcare Information..., Project Management
Education
Colorado Technical University 2011 — 2012
MSM, Organizational Leadership
Colorado Technical University 2009 — 2011
BSBA, Project Management
KPMG US January 2014 - Present
CSC November 2011 - January 2014
Dell Services November 2010 - October 2011
Profit Concepts International October 2006 - November 2010
Southern Pacific Group February 2004 - September 2006
Deloitte Consulting, LLP. August 1998 - January 2004
Deloitte & Touche August 1998 - January 2004
Ernst & Young LLP June 1996 - August 1998
Bradley Environmental Services 1995 - 1996
Skills
Business Process..., IT Strategy, ERP, Business Transformation, Management Consulting, Business Process, Oracle E-Business Suite, Business Intelligence, Program Management, Business Process Design, SDLC, Business Process..., Business Analysis, Integration, Change Management, PMO, Acquisition Integration, Oracle Applications, Project Management, Enterprise Software, Professional Services, Pre-sales, Outsourcing, Consulting, Oracle, Software Development, Business Development, Solution Architecture, PMP, Requirements Analysis, Information Technology, Project Portfolio..., Software Project..., IT Management, CRM, SaaS, Cloud Computing, Vendor Management, Requirements Gathering
Education
California State University-San Bernardino - College of Business and Public Administration
BS (Honor), Business Administration/MIS
TerraTracker August 2015 - Present
Tech Gnosis July 2015 - Present
Super Chalice March 2013 - Present
Atlas Copco June 2012 - Present
Gas Imaging Technology March 2007 - Present
UCP WORK, Inc July 2014 - Present
Dell Services August 2011 - Present
Auspient December 2012 - March 2013
JetSetPoker.com March 2003 - October 2006
New World Computing 1993 - 1998
Skills
Linux, C++, PHP, Visual Studio, C#, Windows, SQL, Web Applications, JavaScript, MySQL, Mobile Applications, ASP.NET, Programming, Internet, Microsoft SQL Server, HTML, jQuery Mobile, WordPress, Troubleshooting, Game Development, Networking, Web Services, Python, XML, iOS development, SAP Netweaver, Xilinx ISE, NopCommerce, Perl, MediaWiki, Microsoft Reporting..., SQL Server Management..., VPN, SonicWALL, MapPoint, Android SDK
Education
University of California, Los Angeles
Math/Computer Sciences
California State University-Northridge
Undergraduate
Santa Monica College
AA, Computer Science
Dell Services March 2013 - Present
Self employed August 2010 - March 2013
Verizon Fiber Solutions Center August 2008 - August 2010
Verizon Maintenance Control Operation May 2004 - August 2008
Skills
Technical Support, Computer Hardware, Troubleshooting, Networking, Software Installation, Windows, Software Documentation, Wireless, Windows 7, Call Center, Computer Repair, XP, OS X, Printers, Help Desk Support, Hardware, DNS, Laptops, VPN, System Deployment, Servers, Network Administration, Operating Systems, Call Centers
Education
Software Education of America 2003 — 2003
A+ & MCP Certification, Trained MCSE
Cypress College 2000 — 2002
Associates Degree, Computer Information Systems
Environmental Defense Fund June 2014 - August 2014
Dell June 2012 - August 2013
Dell Services November 2011 - June 2012
Kneeland Gallery June 2011 - September 2011
University of Pennsylvania June 2009 - August 2009
Skills
Certified Scrum Master..., Business Analysis, Microsoft Excel, Microsoft Office, Microsoft Word, Social Media, PowerPoint, Leadership, Salesforce.com, Data Analysis, Program Management, Process Improvement, Project Management, Team Leadership, Access
Education
Columbia University in the City of New York 2013 — 2014
Master's degree, Climate and Society
Hamilton College 2007 — 2011
Bachelor of Arts (BA), Environmental Studies focused in Biology, Minor in Studio Art
School for International Training 2010 — 2010
Renewable energy, technology, and resource economics
NetApp December 2014 - Present
Akin Gump Strauss Hauer & Feld LLP July 2014 - December 2014
Technology Service Professionals April 2013 - July 2014
Dell Services February 2011 - April 2013
Best Buy August 2010 - February 2011
Comcast Communications October 2010 - December 2010
Charles County Public Schools August 2008 - December 2009
Full Circle Computers July 2006 - August 2006
Skills
Servers, Windows Server, Microsoft Exchange, Active Directory, NetApp Filers, NCDA, NetApp Certified Data..., Account Management, Disaster Recovery, Information Technology, NetApp, Networking, Operating Systems, Storage, System Deployment, Troubleshooting, VMware ESX, Windows XP, Cisco Technologies
Education
College of Southern Maryland 2007 — 2009
Information Services
Thomas Stone High School 2002 — 2006
Accenture August 2012 - Present
Payza (Formerly AlertPay Inc) September 2011 - July 2012
Concordia University 2009 - 2011
Dell Services 2009 - 2009
Global Career Infotech 2008 - 2008
Skills
Network Security, Information Security, E-commerce, Integration, Troubleshooting, Active Directory, Firewalls, PCI DSS, Identity Management, IT Strategy, Siteminder, LDAP, Operating Systems, Access Control, Cloud Security, Identity Federation, Big Data, Pre-sales
Education
Concordia University 2009 — 2011
Master of Engineering, Information Systems Security
Punjab Technical University 2004 — 2008
Bachelor of Technology, Computer Science
EMC August 2014 - Present
Dell Services December 2010 - June 2012
InSite One 2010 - 2010
Copley Controls Corp. 2001 - 2008
Hologic 2000 - 2001
Philips Medical Systems 1981 - 2000
EMI Medical 1976 - 1981
Skills
EMR, Radiology, Strategy, Forecasting, CRM, Healthcare, Leadership, HIPAA, Management, Medical Devices, EHR, Contract Negotiation, Process Improvement, Marketing, Cross-functional Team..., Product Launch, Product Management
Education
Columbia Engineering
MSBE
Cornell University
BSEE
Northwestern University - Kellogg School of Management
Upland Software December 2012 - Present
Dell Services February 2011 - December 2012
Experian Marketing Services April 2010 - February 2011
InfoGroup December 2009 - March 2010
Experian Marketing Services September 2008 - December 2009
Experian Marketing Services September 2003 - September 2008
Hyland Software April 2003 - September 2003
Lincoln Electric System January 2002 - April 2003
Gap Inc. September 1998 - April 2003
Skills
Help Desk Support, Business Development, Marketing Strategy, Marketing Communications, Business Strategy, Organizational..., ITIL v3 Foundations..., CompTIA A+ Certification, Process Improvement, Microsoft Certified..., Microsoft Certified..., Negotiation, Project Management, Avaya IP Telephony, CRM, ITIL, Leadership, Database Marketing, Multi-channel Marketing, Account Management, Technical Support, Product Management, Management, Troubleshooting, Email Marketing, Training, Direct Marketing, Program Management, Sales, Databases, Marketing, Customer Satisfaction, Sales Process, Selling, Analysis
Education
Kaplan University 2001 — 2002
Associate
University of Nebraska-Lincoln 2000 — 2001
Creighton University 1999 — 2000
Dell Services November 2010 - Present
Blue Cross & Blue Shield of Rhode Island November 2010 - Present
Blue Cross & Blue Shield of Rhode Island August 2008 - November 2010
Blue Cross & Blue Shield of Rhode Island June 1983 - August 2008
Skills
Access, Business Objects, Business Analysis, Business Intelligence, Health Insurance, Software Documentation, SQL, Requirements Gathering, Analysis, PMP, Disaster Recovery, Security, Integration, Business Process, HIPAA, Data Modeling, Databases, Healthcare Information..., Data Center, Process Improvement, Vendor Management, Requirements Analysis
Education
CCRI 1979 — 1981
Associate's degree, Computer Science
Community College of Rhode Island
Kermdinger Studios, LLC. June 2012 - Present
Dartmouth College September 2010 - July 2012
West Virginia University August 2009 - 2010
Dell Services May 2009 - August 2009
Dell Services May 2008 - August 2008
Skills
Computer Science, Algorithms, Python, Perl, Machine Learning, Programming Languages
Education
Dartmouth College 2010 — 2012
M.S, Computer Science
West Virginia University 2006 — 2010
B.S., Computer Science, Computer Engineering
Dell Services March 2015 - Present
Dell Services July 2013 - Present
Dell Services February 2012 - July 2013
Dell Services March 2010 - February 2012
Perot Systems/ Dell Services July 2008 - March 2010
Yorkshire Bank May 2007 - April 2008
Skills
Data Analysis, ITIL, Healthcare Information..., Analysis, Service Delivery, Analytics, Software Implementation, Project Management, SharePoint, Requirements Gathering, PRINCE2, IT Strategy, Customer Satisfaction, Microsoft Office, Visio, Business Analysis, PMP, Customer Service, Business Process, SQL, Vendor Management, Business Process..., Reporting & Analysis, ISEB, Business Strategy, Business Intelligence, Customer Experience, Customer Engagement, Customer Analysis, Analytical Skills, Quantitative Analytics, PeopleSoft, Customer Experience..., Customer Experience..., Customer Experience..., Software Consulting, Healthcare Consulting, Healthcare Analytics, Healthcare Industry, Requirements Analysis, Net Promoter Score, Microsoft Excel, PowerPoint, Visual Basic, Statistics, Cloud Computing, CRM, Salesforce.com, Strategy, Leadership
Education
Leeds Metropolitan University 2007 — 2008
MSc, Information Systems
De Montfort University 2000 — 2003
HND & BSc, Management Science
. September 2014 - Present
The Computer Merchant September 2013 - September 2014
InSync Staffing April 2013 - May 2013
Dell Services November 2010 - September 2011
CIGNA Healthcare August 2007 - March 2010
CIGNA Healthcare October 2003 - August 2007
Oncology-Hematology Care, Inc. March 2000 - March 2003
Computer Task Group March 1997 - September 1999
Fluor Daniel GTI / formerly Groundwater Technology May 1996 - March 1997
Leggette, Brashears & Graham, Inc. August 1990 - September 1994
Skills
Data Reporting, Software Documentation, Process Flow..., Data Analysis, Business Analysis, Microsoft Excel, Access, VBA, Microsoft Word, Visio, PowerPoint, Outlook, Microsoft Office
Education
Daniel Webster College
BS, Computer Science
Northeastern University 1985 — 1988
Electrical Engineering
Washtenaw Community College
Assoc. Degree, Industrial Product Design
Dell Services February 1999 - Present
DATA AND CONTROL EQUIPMENT January 1994 - August 1998
Education
Yale 1984 — 1992
Masters, Business
Connecticut College 1977 — 1985
Dell Services November 2009 - Present
Perot Systems August 2009 - November 2009
Enterprise Software Management 2008 - 2009
Customer Effective 2006 - 2008
Evado Incorporated 1999 - 2006
IBM 1990 - 1992
IBM 1990 - 1992
Skills
Microsoft CRM, Sales Operations, Enterprise Software, SaaS, Solution Selling, SharePoint, Software Development, Business Intelligence, CRM, Solution Architecture, Process Improvement, Business Analysis, Cloud Computing, Microsoft SQL Server, Windows Server, Active Directory, Microsoft Dynamics, Pre-sales, Software Project..., Integration, JavaScript
Education
Clemson University 1989 — 1995
B.S., Computer Science
Dell Services February 2009 - Present
EDS, an HP Company May 2007 - February 2009
EDS, an HP Company April 2001 - April 2007
Clear Channel Communications January 2005 - October 2005
EDS, an HP Company January 1998 - March 2001
EDS, an HP Company August 1996 - January 1998
Skills
WebSphere Application..., IBM HTTP Server, Unix Shell Scripting, Weblogic, Jacl, Red Hat Linux, Integration, Disaster Recovery, IIS, System Administration, Firewalls, Networking, SOA, Incident Management, ITIL, Enterprise Architecture, IT Operations, Windows Server, Storage, AIX, SQL, Solution Architecture, Infrastructure, Servers, Websphere, Data Center, HP, Middleware, LDAP, VMware ESX, Solaris, Server Architecture, Apache, IT Management, Cluster, High Availability, SDLC, Active Directory, DB2, Shell Scripting, IT Service Management, Operating Systems, Perl, Tomcat, Linux, SAN, System Deployment, VMware, Oracle, Virtualization
Education
Western Governors University 2010 — 2014
Bachelor's Degree, Information Technology, Graduated April 2014
Collin County Community College 2001 — 2005
Associates of Applied Science, Commercial Music
Dell Services July 2000 - February 2014
Electronic Data Systems 1986 - 2000
Skills
Project Management, Business Process..., Process Improvement, Integration, ITIL, Service Delivery, Business Analysis, Business Process, SharePoint, Requirements Analysis, Troubleshooting, IT Strategy, IT Management, Outsourcing, IT Operations, IT Outsourcing, Program Management, Team Building, Servers, Disaster Recovery, Team Leadership, IT Service Management, Change Management, Governance, Service Management, Data Center, Strategic Planning, Vendor Management, PMP, Software Documentation, Cloud Computing, Enterprise Architecture, Management, PMO, SDLC, Solution Architecture, Visio, Incident Management, Project Portfolio..., Backup Solutions, Storage Solutions, Infrastructure, Information Technology, Sla, Security, Project Delivery, SaaS, Service Desk, Enterprise Software, ITIL Certified
Education
Collin County Community College 2014 — 2017
Working on Bachelor of Science (B.S.), Dietetics and Clinical Nutrition Services
San Jacinto College 1981 — 1982
Cosmetology/Cosmetologist, General
EDS Operations Development
EDS Systems Programming
Dell Secureworks November 2009 - Present
Dell Services 1979 - 2011
Perot Systems November 1991 - November 2009
Skills
Disaster Recovery, Information Security..., Information Security, Data Center, Computer Security, Vulnerability Assessment, Incident Management, Network Security, Active Directory, Virtualization, ISO 27001, Encryption, Intrusion Detection
Education
Dallas County Community College 1977 — 1979
Associates, Arts/Science
Dell Services June 2011 - Present
MMC Group LP July 2010 - August 2010
HP Enterprise Services January 2009 - January 2010
Electronic Data Systems January 2008 - December 2008
Electronic Data Systems July 1996 - December 2007
Electronic Data Systems June 1995 - June 1996
Skills
Application Discovery, Application Migrations, Microsoft SQL Server, Data Collection, Data Center, Integration, Process Improvement, Business Analysis, IT Operations, Requirements Analysis, IT Service Management, HP, PMP, Project Management, Vendor Management, Servers, IT Strategy, Data Analysis, Enterprise Architecture, Disaster Recovery, IT Management
Education
Dallas Baptist University
The University of Texas at Arlington
Dell Services August 2011 - Present
Weichi Consulting LLC March 2009 - Present
Lumigent Technologies March 2006 - March 2009
CGI 2000 - 2001
FSJ 1997 - 2000
Fidelity Investments 1995 - 1997
Skills
Electronic music..., Enterprise Architecture, Distributed Systems, Agile Methodologies, Software Development, Java Enterprise Edition, Java, SOA, SOAP, Web Services, Scrum, Oracle, XML, Software Engineering, Architecture, Microsoft SQL Server, IT Strategy, SDLC, Cloud Computing, Enterprise Software, Solution Architecture
Education
Columbia University in the City of New York
B.A.
Dell Services March 2010 - Present
Sabre-Holdings 2007 - 2009
Sabre Holdings 2004 - 2007
Sabre Holdings 2000 - 2003
Sabre Holdings 1999 - 2000
Electronic Data Systems 1997 - 1999
Electronic Data Systems 1993 - 1997
Electronic Data Systems 1992 - 1993
Electronic Data Systems 1991 - 1991
Electronic Data Systems 1990 - 1991
Skills
SharePoint, Business Intelligence, Software Development, Outsourcing, Agile Methodologies, Project Management, Project Portfolio..., Team Leadership, PMO, Management, Data Warehousing
Education
Christian Brothers University 1986 — 1990
BS, Electrical Engineering
Dept. of Health and Human Services October 2013 - Present
US Securities and Exchange Commission March 2012 - October 2013
American Railcar Industries February 2013 - March 2013
Liberty Mt. Resort December 2010 - March 2013
US Army/eTeam/Deloitte December 2011 - February 2012
Dell Services March 2011 - September 2011
Marine Corps/Smartronix August 2009 - March 2011
Laurus Technologies June 2008 - June 2009
the College of DuPage January 1985 - June 2009
Insight July 2006 - June 2008
Skills
Security+, RHCE, Linux, Network+, AIX, Solaris, UNIX, HP-UX, Storage, System Administration, Virtualization, Servers, VMware, Documentation, Computer Hardware, HP, Security, TCP/IP, Operating Systems, Troubleshooting, VMware ESX, Integration, DNS, Problem Solving, Data Center, DHCP, Systems Engineering, Team Leadership, Customer Relations, Unix Shell Scripting, Unix, Software Documentation, Firewalls, SAN, Customer Service, Apache, Red Hat Linux, Disaster Recovery, Network Administration, RHEL, Networking, Hardware
Education
University of Utah
B.S., Physics, Math
College of DuPage 1980 — 1983
None, Computer Science
Rensselaer Polytechnic Institute
none, Physics, Math
Dell Services December 2010 - April 2014
Fiserv July 2007 - December 2010
Skills
Requirements Gathering, Requirements Analysis, Functional Requirements, System Requirements, SDLC, Business Analysis, Life Insurance, Customer Service, Customer Engagement, Software Documentation, User Acceptance Testing, Vendor Management, Visio, Leadership, Software Development, SQL
Education
Creighton University School of Law 2000 — 2003
University of Nebraska at Omaha 1994 — 1998
BGS, Business
Millard North 1990 — 1994
Dell Services April 2012 - Present
Dell Services October 2010 - March 2012
Dell Services - Public Sector, Healthcare May 2009 - September 2010
Perot Systems Corporation May 2008 - April 2009
Perot Systems Corporation December 2006 - May 2008
Perot Systems Corporation May 2006 - November 2006
Perot Systems Corporation September 2005 - May 2006
Perot Systems Corporation May 2003 - August 2005
deNovis May 2002 - May 2003
Perot Systems Corporation November 2001 - May 2002
Skills
Program Management, Change Management, PMO, Professional Services, SDLC, Vendor Management, Process Improvement, Business Analysis, Requirements Analysis, Project Management, ITIL, Software Project..., PMP, IT Strategy, Project Portfolio..., Management Consulting, Resource Management, Enterprise Architecture, Business Intelligence, MS Project, Information Technology, Leadership, Outsourcing, Integration, Management, Strategy, Start-ups, Consulting, Business Process..., IT Management
Education
University of Central Florida 1985 — 1988
Accounting
Daytona State College 1983 — 1985
Computer Science
Securus Technologies, Inc. April 2015 - Present
Palfreyman Consulting and Coaching March 2014 - Present
Bailey Tool and Manufacturing Company January 2015 - April 2015
Bailey Tool and Manufacturing 2015 - 2015
Bailey Tool and Manufacturing 2015 - 2015
Bailey Tool and Manufacturing 2015 - 2015
Authentix April 2014 - December 2014
Dell Services November 2010 - February 2014
Southern Methodist University - Dedman School of Law 2008 - 2012
Dell Systems March 2010 - November 2010
Skills
Technical Writing, Cloud Computing, Program Management, Project Management, Research, SaaS, Strategic Planning, Proposal Writing, Marketing Communications, Strategy, Product Marketing, Sales, Business Development, Business Analysis, New Business Development, Software Documentation, Account Management, Business Strategy, Leadership, Team Building, Marketing, Internal Communications, Contract Negotiation, Contract Management, Contract Law, Government Contracting, Analysis, CRM, Business Planning, Vendor Management, Change Management, Mergers & Acquisitions, Start-ups, Telecommunications, Business Process, Process Improvement, Team Management, Management Consulting, Business Intelligence, Public speaking, Strategic Partnerships, IT Strategy, Outsourcing, Competitive Analysis, Entrepreneurship, Analytics, Mediation, Legal Research, Legal Writing, Mentoring
Education
Southern Methodist University Dedman School of Law 2008 — 2012
Juris Doctor, Law
San Jose State University 1993 — 1998
M.A., Philosophy
California State University-Los Angeles 1985 — 1988
M.A., English
California State University-Los Angeles 1982 — 1985
B.A., English
Dell Services November 2009 - Present
Perot Systems June 1998 - October 2009
Education
Capella University 2003 — 2007
MS, Information Technology
Transylvania University 1994 — 1998
BS, Computer Science and Mathematics
Dell Services September 2009 - Present
Perot Systems 1996 - September 2009
Aspen Communications January 1994 - January 1996
GTE November 1981 - January 1994
Pacific Telephone May 1979 - November 1981
Skills
Telecommunications, VoIP, Network Administration, Disaster Recovery, Networking, Vendor Management, Cisco Technologies, Data Center, ITIL, Managed Services, Unified Communications, IT Service Management
Education
Coastline Community College
Dell Services September 2011 - Present
Cognizant Technology Solutions November 2010 - August 2011
American Express April 2010 - May 2011
Adflight 2000 - 2001
BHPV Ltd February 1991 - September 1996
Skills
Data Warehousing, Business Intelligence, Leading Projects, Leading Diverse Teams, Data Warehouse..., Inmon CIF, Inmon Methodology, Kimball Methodology, Star Schema, Star Schema design, Snow-flake schema, Dimensional modeling, OLTP Design, 3-NF Design, Boyce-Codd, SCD, Slowly Changing..., Solution Architecture, ETL, ETL Tools, Informatica, Oracle, DB2, Teradata, Microsoft SQL Server, Reporting tools, Cognos, Web Design, Classic ASP, SQL, PL/SQL, Microsoft Excel, Excel, LibreOffice, Open Office, Mortgage Lending, Loan Origination, Loan Pricing, Lead Generation, Ruby on Rais, Marketing, A/B Testing, Multivariate Testing, Market Analysis, Probability Theory, Ubuntu, Java, Data Modeling, Database Design, Dimensional Modeling
Education
Colorado State University 2012 — 2016
Masters degree, Applied Statistics
Colorado State University 2011 — 2013
Applied Statistics Certificate, Applied Statistics
Indian Institute of Technology, Kharagpur
Masters, Electrical Engineering
Sri Venkateswara University
B.Tech, Electrical & Electronics Engineering
Sri Venkateswara University College of Engineering
Bachelor of Technology, Electrical and Electronics Engineering
Social Media Insite, Inc January 2015 - Present
Converging IT Solutions November 2014 - Present
Dell May 2013 - November 2014
FireHost Inc. November 2012 - May 2013
Dell Services March 2011 - November 2012
Convergence Network Solutions March 2008 - March 2011
CC Carpet August 2007 - March 2008
Quick Response Technologies June 2006 - August 2007
Wylie ISD September 2005 - June 2006
IBM August 2004 - August 2005
Education
Collin County Community College 2009 — 2012
Associate of Arts (A.A.)
University of North Texas 2015 — 2017
Bachelor's Degree
National Bank of Arizona June 2013 - Present
Dell Services February 2011 - June 2013
Chandler-Gilbert Community College August 2009 - May 2013
Fleming Complete 2007 - 2009
ABC-Associated Builders & Contractors 2005 - 2007
Kazak Building Co 2004 - 2005
Barnett & Sons Builders Inc 2002 - 2004
Cornerstone Carpentry 1999 - 2002
Skills
Troubleshooting, Team Building, Disaster Recovery, Microsoft Office, System Administration, Management, Windows Server, Active Directory, Customer Service, Contract Negotiation
Education
Western Governors University 2015 — 2017
Bachelor of Science (B.S.), Information Technology Project Management
Chandler/Gilbert Community College 2010 — 2013
AAS - Cisco Networking Technology, Cisco Routers and Switches, Security, 4.0
Chandler-Gilbert Community College 2009 — 2013
AAS - Information Technology, Microsoft Certified Systems Engineer, 4.0
CDW October 2013 - Present
Ohio Air National Guard March 2009 - Present
Dell Services February 2009 - October 2013
United States Air Force March 2003 - March 2009
Skills
Network Security, Visio, CiscoWorks, Microsoft Office, DHCP, Cisco Technologies, Cisco Firewall Security, Cisco VPN, TippingPoint IPS, Cisco Nexus, Cisco Routing &..., Solarwinds, TACLANE, Splunk, Ironport, F5 BigIP, ASA, Cisco 6500, EIGRP, OSPF, DNS, Data Center, Troubleshooting, WAN, Security, Network Administration, Switches, VPN, Network Design, Information Technology, Program Management, Routers, Servers, VMware ESX, Networking, Integration, Cisco Routers, Cisco IOS, Disaster Recovery, Technical Support, LAN-WAN, Network Engineering, Juniper, DoD, VMware, Active Directory, Security Clearance, Firewalls, Network Architecture, Cisco ASA
Education
Strayer University 2007 — 2008
MS, Information Systems
Strayer University 2003 — 2007
BS, Internetworking Technology
Community College of the Air Force 2003 — 2006
AS, Electronic Systems
Strayer University 2003 — 2006
BS, Computer Networking
Cisco Systems March 2012 - Present
Dell Services March 2010 - March 2012
RVH Consulting, LLC December 2006 - March 2010
Digital Arch. October 2002 - December 2006
i2 Technologies August 2001 - October 2002
Viant April 1999 - August 2001
FWT, Inc April 1998 - April 1999
MCI April 1994 - April 1998
Skills
PMP, IT Outsourcing, ITIL, Data Center, Virtualization, IT Operations, Program Management, Agile Project Management, IT Management, IT Strategy, PMO, Outsourcing
Education
Colorado State University
BA, Computer Information Systems
JPMorgan Chase February 2015 - Present
Dell Services August 2010 - February 2012
HP September 2008 - August 2010
EDS April 2007 - August 2008
EDS August 2005 - March 2007
Bright Truck Leasing December 2001 - August 2005
ARC February 2000 - September 2001
Allied Riser Communications 1999 - 2001
ARC August 1999 - August 2000
EDS September 1998 - August 1999
Education
Richland Community College 2001 — 2001
Collin County Community College 1992 — 1994
Dell Services November 2009 - Present
Perot Systems January 2001 - November 2009
Cambridge Technology Partners 1998 - 2001
TRW 1996 - 1998
Insight Data 1994 - 1996
Amigos de Las Americas 1990 - 1996
Colorado Spectrum 1993 - 1994
Skills
Software Development, Software Design, Oracle, Application Support, Microsoft SQL Server, Perl, Linux, Databases, C#, MySQL, SDLC, PL/SQL, C++, Solaris, Testing, Windows, Omniture, Stingray, Web Services, Enterprise Architecture, Microsoft Office, Gomez, DotNetNuke, MapPoint, Visual Studio, Agile Methodologies, Web Analytics, SEO, Social Media, Wily Introscope, Photoshop, Microsoft Publisher, Rational AppScan, BMC Remedy, Control-M, Load Balancing, Windows Server, Microsoft Excel, Networking, VBA, Unix Shell Scripting, Unix, System Architecture, System Administration, Team Management, .NET CLR, Application Architecture
Education
Colorado State University 1992 — 1996
Bachelor of Science, Computer Science
Baylor Health Care System September 2013 - Present
Dell Services April 2007 - September 2013
Dell Services April 2007 - September 2013
Integrated Facility Solutions April 2000 - April 2007
Skills
Project Management, IT Service Management, Construction Management, Software Documentation, Business Process, Leadership, Customer Satisfaction, Vendor Management, MS Project, Program Management, Visio, SharePoint, Process Improvement, Business Analysis, Quality Assurance, SDLC, ITIL, Cross-functional Team..., Team Building, Cerner, Healthcare Information..., Information Technology, Upgrades, PMO, Software Project..., Analysis, Management, Strategy, Data Analysis, Enterprise Software, Business Process..., IT Management
Education
University of North Texas 2010 — 2013
Bachelor of Applied Arts and Sciences (BAAS)
Collin County Community College 2006 — 2010
Associate of Science (AS)
Benaissance August 2013 - Present
Dell Services July 2012 - August 2013
Dell Services June 2011 - July 2012
Dell Services October 2007 - June 2011
Perot Systems January 2004 - October 2007
Wheatland Public Schools August 2001 - March 2003
Josephs College of Beauty 1998 - 2000
Skills
Cross-functional Team..., Insurance, Program Management, Business Process..., Software Project..., Business Intelligence, Business Analysis, Integration, Project Management, Management, Testing, Requirements Gathering, Training, Six Sigma, Visio, Process Improvement, SDLC, Requirements Analysis, Software Documentation, Business Process, Project Portfolio..., Quality Assurance, Change Management, Analysis, MS Project, Agile Methodologies, Service Delivery, IT Management, Business Requirements, IT Service Management, Resource Management, User Acceptance Testing, Systems Analysis, Project Delivery, Team Leadership, Project Planning, Access, Leadership, Waterfall, Requirements Management, Microsoft Office, Team Building, Customer Service, IT Strategy, PMO
Education
Concordia University, Nebraska 1996 — 1998
B.S., Elementary Education and Mathematics
Seward High School 1990 — 1994
Dell Services May 2011 - Present
ViewPoint Bank September 2007 - May 2011
Allied Integrated Services January 2007 - August 2007
Technifax Office Solutions August 2006 - January 2007
Foley's May 2005 - August 2006
Perot Systems March 2004 - May 2005
Mervyn's July 2001 - April 2004
Education
WGU Texas 2013 — 2015
Bachelor’s Degree
Collin County Community College 2008 — 2011
Associate of Applied Science
Collin County Community College 2008 — 2011
Certificate
Collin County Community College 2000 — 2009
Associate of Applied Science; Associate of Applied Science
Collin County Community College 2002 — 2005
Certificate
Hilton Worldwide October 2014 - Present
Dell Services 2005 - Present
ACS June 2003 - October 2005
SupplySolution, Inc. February 2000 - June 2003
Candle Corporation (Now IBM) June 1989 - February 2000
Teradata November 1987 - June 1989
Alpha Research & Engineering Labs (Alpharel) May 1985 - November 1987
Skills
Linux, SOA, Java, Python, JavaScript, Hibernate, Websphere, C++, C#, PHP, Apache, Kernel Programming, Kernel Drivers, Weblogic, Glassfish, CouchDB, Pandas, Matplotlib, Scala, HTML 5, Tomcat, IIS, ASP.NET, AJAX, Android Development, Openstack, HDX Android Tablet..., MySQL Database Design, Web Services, ITIL, JBoss Application Server, Spring
Education
Santa Barbara City College 2002 — 2003
History Studies
Ventura College 1990 — 1992
Economics
University of California, Los Angeles 1988 — 1990
Upper Division Mathematics
Moorpark College 1984 — 1988
Mathematics
Coleman College 1976 — 1977
Computer Science
Dell Services August 2010 - Present
Dell Services August 2008 - August 2010
Dell July 2007 - June 2008
Travelocity September 2003 - March 2007
Harvard Pilgrim Health Care February 2002 - August 2003
Dell Perot Systems June 2000 - January 2002
Skills
Identity Management, Offshore Project..., J2EE, Oracle DBA, SQL Server 2005/2000, ETL, Teradata, SPML, Software Project..., Enterprise Architecture, Project Management, SDLC, Architecture, Java Enterprise Edition, Databases, SOA, Solution Architecture, Requirements Analysis, ITIL, Business Analysis, Integration, IT Strategy, Microsoft SQL Server
Education
College of Engineering, Trivandrum 1995 — 1998
Masters, Computer applications
Mahatma Gandhi University 1991 — 1994
Bachelors, Physics
Rapid7 June 2015 - Present
HealthEdge October 2013 - September 2014
CGI May 2013 - October 2013
Dell April 2012 - April 2013
Dell Services July 2010 - April 2012
Dell Perot Systems October 2003 - July 2010
DaysEnd Photography 2003 - 2010
DaysEnd Photo 2002 - 2010
Dell Services May 2003 - June 2007
Perot Systems November 2000 - August 2003
Skills
Program Management, PMO, PMP, Project Governance, Business Process, CRM, Project Management, Project Delivery, Agile Methodologies, Management, Leadership, SDLC, IT Strategy, Vendor Management, Consulting, Cross-functional Team..., Strategy, Business Process..., Software Project..., Process Improvement, Training, ITIL, IT Operations, Requirements Analysis, Project Portfolio..., Business Intelligence, Resource Management, Enterprise Architecture, Integration, Business Analysis, Outsourcing, Risk Management, IT Management
Education
Quinnipiac University 2015 — 2016
Master of Science (MS), Business Analytics, 3.86
Carleton College 1980 — 1984
BA, Economics
Dell Services May 2015 - Present
Dell Services August 2013 - May 2015
WHdigital Inc. November 2011 - December 2013
Duey's Computer Service, Inc. March 2013 - August 2013
Tomorrows Online Marketing January 2012 - January 2013
Dell Services January 2008 - October 2011
Trinity Lutheran Church and School July 2005 - December 2007
Walmart May 1999 - February 2004
NLOM May 2003 - August 2003
Skills
SEO, Dreamweaver, Tax Compliance, Android, Wordpress, Theology, Youth Ministry, Leadership Development, Team Management, 10 Key, IP Phones, Quality Assurance, Customer Service, Organizing, Organizational Structure, Stocking, Computer Networking, Call Center, Weekly & monthly reports, Microsoft Office XP,..., Online Social Networking, Resource Coordination, Maintaining a..., PHP, Google+, Google Calendar, Gmail, Go Daddy, Project Management, Personal Computer..., Web Design, Windows XP, Vista, 7 & 8, Basecamp & Teamwork PM, Videography, Scheduling, Supervison Skills, Financial processing..., Handling large amounts..., Phone monitoring, Cashier Trainer, Citrix & Cisco VPN, Cisco VOIP Phone Systems, Dependable Team Player, music - trombone,..., WordPress, Website Development, Call Centers, HTML, SEM, Training
Education
Concordia University-Seward 2000 — 2004
Bachelor of Arts, Theology and Parish Music
Thorndale High School 1996 — 2000
G E D, High School/Secondary Diplomas and Certificates
St. Paul Lutheran School 1987 — 1996
General Education through 8th grade, Education
Dignity Health June 2012 - Present
AP Professionals March 2012 - June 2012
Dell Services September 2010 - November 2011
AP Professionals January 2009 - September 2010
Bon Secours Health System January 2008 - January 2009
Perot Systems July 2003 - January 2008
FCG June 2001 - July 2003
University Health System June 1999 - June 2001
University Hospitals of Cleveland April 1993 - June 1999
Skills
Information Technology, Consulting, Software Implementation, Training, EMR, Healthcare Information..., EHR, Healthcare, Revenue Cycle, Healthcare Consulting, Project Management, Business Analysis, CPOE, Healthcare Management, Program Management, Epic Systems, HL7, Leadership, Testing, Integration, HIPAA, Ambulatory
Education
Cleveland State University 1985 — 1990
Bachelor’s Degree, Social Science, Organizational Communication
MITRE August 2014 - Present
American Nurses Credentialing Center January 2013 - Present
Armstrong Atlantic State University April 2012 - September 2014
Memorial Health, Inc. January 2012 - August 2014
Dell Services July 2005 - January 2012
3M Health Information Systems March 2003 - July 2005
Johns Hopkins Hospital 1999 - 2003
Skills
Healthcare, Informatics, Healthcare Information..., EHR, Process Improvement, Change Management, Healthcare Management, EMR, Software Documentation, Team Leadership, Leadership, Software Project..., Executive Management, Healthcare Consulting, Healthcare Industry, Project Management, Epic Systems, Program Management, Physicians, Team Building, Management, Revenue Cycle, HIPAA, Performance Improvement, Product Quality, Ambulatory, Performance Metrics, Healthcare IT, HL7, Clinical Research, Budgets, Managed Care, Hospitals, Clinical Informatics, Quality Measurement, RFP, Contract Management, RFI, Contract Negotiation, Motivation, Mentoring, Healthcare Information..., Physician Alignment, Nursing Process, Volunteering, Advisory Boards, Board Governance, Board Certified, Fellowships, Practice Management
Education
University of Phoenix
Doctor of Health Administration, Health/Health Care Administration/Management
Harvard Business School
Certificate, Health/Health Care Administration/Management
Capella University
Master of Science, Health/Health Care Administration/Management
University of Maryland Baltimore
Bachelor of Science in Nursing (Honors), Registered Nursing/Registered Nurse
Essex Community College
Associate of Arts, General Studies
Mylan November 2014 - Present
Mylan September 2013 - November 2014
Mylan July 2012 - September 2013
Dell Services July 2003 - July 2012
FedEx Ground 2003 - February 2012
Highmark Blue Cross Blue Shield 2001 - 2003
Arthur Andersen 1998 - 2001
Deloitte Consulting 1997 - 1997
Skills
Project Management, Business Process..., Workshop Facilitation, SDLC, Business Analysis, PeopleSoft, Business Intelligence, Process Improvement, Requirements Analysis, Requirements Gathering, Program Management, Change Management, Enterprise Architecture, Visio, Integration, Business Process, Business Process..., ERP, IT Management, Information Technology, Management, Consulting
Education
Carnegie Mellon University 1994 — 1998
BS, Information Decision Systems/Business Administration
Kenwood High School 1990 — 1994
T-System Inc. February 2015 - Present
Dell Services June 2011 - November 2014
Independent Consultant at Various Companies 2008 - 2011
North Central Womens Health March 2005 - May 2008
TienaHealth January 2000 - March 2005
Skills
Medicine, Healthcare Information..., Health Education, Healthcare Management, Healthcare improvement, Team Leadership, Youth Leadership, Mentoring, EHR, NextGen, EMR, HIPAA, Software Implementation, Healthcare, HL7, Clinical Research, Practice Management, Process Improvement, Training, Revenue Cycle, Physicians, Ambulatory, Healthcare Consulting, Hospitals, Informatics, Revenue Cycle Management, Software Documentation, Medicare
Education
Collin County Community College 2014 — 2015
Certification, Project Management/Training Specialist
LSU
Nursing and Computer Information Systems
Sanford-Brown College
CVT/Medical Assisting/Medical Law & Ethics
Southern University and Agricultural and Mechanical College at Baton Rouge
Allied Science and Agriculture
Dell Services June 2004 - Present
Skills
Business Analysis, Requirements Analysis, Integration, Business Intelligence, Vendor Management, Process Improvement, Regression Testing, Reporting & Analysis
Education
Collin County Community College 1995 — 1997
EMT and Paramedic State Certifications, Health Services/Allied Health/Health Sciences, General
Dell August 2015 - Present
Dell July 2013 - Present
Dell May 2012 - June 2013
Dell Services April 2009 - April 2012
Dell Perot Systems 2009 - April 2012
Perot Systems October 2005 - March 2009
Brigade Corporation December 2002 - September 2005
Sutherland Technologies June 2002 - December 2002
Brigade Corporation September 2000 - June 2002
Tata Motors June 1995 - August 2000
Skills
Strategy, Leadership, Management, IT Strategy, Program Management, BPO, IT Service Management, CRM, Customer Experience, Stakeholder Management, Business Development, Client Relations, Cross-functional Team..., Team Management, P&L Management, Service Delivery, Operations Management, Process Improvement, Transition Management, Outsourcing, Change Management, Business Transformation, Strategic Planning, Management Consulting, Executive Management, Vendor Management, Business Process, Global Delivery, Pre-sales, Project Portfolio..., Six Sigma, IT Outsourcing, IT Management, PMP, Business Process..., Offshoring, Process Management, Operational Excellence, Sales, Sales Operations, Customer Retention, Large Deals, Deal Closure, Deal Execution, Workforce Management, Governance, Business Strategy
Education
Thunderbird School of Global Management 2005 — 2005
Global Leadership
Bombay University 1993 — 1995
MBA, Marketing
College of Engineering, Guindy 1989 — 1993
BS, Engineering
SBOA 1981 — 1989
Sr. Operations Revenue Consultant Automated Intelligence Administrator February 2008 - Present
California Quake Women’s Tackle Football Organization March 2013 - Present
Aztlan Athletics December 2014 - Present
Semel Insitute UCLA of Bahavioral Health April 2013 - April 2014
UCLA Health System March 2012 - April 2013
Deloitte April 2011 - December 2011
Humility of Mary Health Partners August 2011 - November 2011
Independent Consultant - Business Development and Management March 2010 - August 2011
Dell Services January 2011 - March 2011
Dragonfly International Schools 2011 - 2011
Skills
Risk Mitigation, Public Relations, Feasibility Studies, Enterprise Risk..., Strategic Planning, Compliance, Organizational..., HR Strategy, Workforce Training, Operational..., Project Execution, Training & Development, Transition Management, EMR Role Out/ Go-Live, Performance Measurement, SLA, RFP, Retainer, and..., Cross-functional Team..., University Teaching, Full Cycle..., Hospital..., Contract Negotiation, Hospitals, EMR, Healthcare Management, Change Management, Process Improvement, Healthcare, Team Building, Management Consulting, Program Management, Leadership Development, Performance Improvement, Business Management, Team Leadership, Performance Management, Project Planning, Business Intelligence, Employee Engagement, Staff Development, Recruiting, Personnel Management, Community Outreach, GoLive, Human Resources, Management, CPOE, Business Analysis, Workforce Development, Non-profits, Ambulatory
Education
University of La Verne 2005 — 2007
Masters, Health Administration
University of La Verne 2002 — 2004
Bachelor of Science, Health Administration
Cerritos College 1993 — 1995
Associate of Business, Business in Business Administration
Pius X 1986 — 1988
Southern California Military Academy 1975 — 1985
GED, Elementary and Middle School (Military)
Boy Scouts of America 2008 — 2011
Dell Services 2011 - Present
Management Technology & Database Solutions Inc. January 1980 - Present
McMunn Associates, Inc. September 2007 - December 2010
HP 2003 - 2006
GMAC Finance 1995 - 1999
Skills
SDLC, Talent Acquisition, Integration, Social Media, Business Strategy, SEO, Entrepreneurship, Agile Methodologies, Microsoft SQL Server, Executive Management, Start-ups, Strategic Planning, SaaS, C#, .NET, WCF, Contract Recruitment, Software Development, Program Management, ASP.NET, Technical Recruiting, Contract Negotiation, Software Project..., Public Speaking, Business Analysis, Team Leadership, Product Management, Business Development, Requirements Analysis, Management, CRM, Leadership, Lead Generation, Project Management, Visio, Project Planning, Oracle, Team Building
Education
University of Scranton 1978 — 1980
MBA, Finance and Management
Clarkson University 1968 — 1972
BS, Chemical Engineering
Dell Services May 2013 - Present
Alcon Labs February 2012 - January 2013
HP January 2011 - November 2011
Northrup Grumman December 2009 - December 2010
Associated Air Center June 2008 - April 2009
Lockheed Martin Corporate January 2007 - June 2008
Lockhead Martin Aeronautics May 2004 - January 2007
Lockheed Martin Aeronautics December 2002 - May 2004
EDS October 2001 - July 2002
EDS - Electronic Data Systems 2001 - 2002
Skills
Leadership Development, Scheduling, Earned Value Management, Quality Assurance, SDLC, MS Project, PMP, Program Management, Six Sigma, Process Improvement, Visio, Change Management, Documentation, Process Engineering, Business Analysis, Risk Management, Planning, Problem Solving, Cross-functional Team..., Project Planning, Team Building, Requirements Analysis, Vendor Management, Customer Relations, Strategic Planning, SharePoint, Process Development, Excel, PowerPoint, Team Leadership, Microsoft Office, Word, Negotiation, Customer Satisfaction, Outlook, Software Documentation, Microsoft Excel, Project Management, Process Scheduler, Leadership, PMO, Analysis, Business Process..., Integration, Management, IT Management, Outsourcing, Microsoft Project, Testing
Education
Maximum CEO Training - Dr. Dean Radtke 2013 — 2013
Certificate, Effective Leadership
Dallas Baptist University 1994 — 1996
MBA, Management Information Systems
California State University-Long Beach 1976 — 1978
BS, Health Science/Sports Medicine
GoldenWest College (Huntington Beach) 1973 — 1976
AS, Health Science/Sports Medicine
Dell Services November 2010 - Present
Barnes Custom Services 2001 - Present
Commercial Metals Company March 1986 - February 2010
Savin Corporation 1980 - 1986
Skills
Cisco Technologies, Firewalls, AIX, Routers, Watchguard, Novell, Switches, VPN, Data Center, Cisco Routers, Active Directory, ITIL, Servers, Information Security, Security, Microsoft Exchange, VMware, Infrastructure, Disaster Recovery, IPS, DNS, Windows Server, Cisco IOS, IT Management, Integration, Business Continuity, IT Operations, Virtualization, DHCP, Microsoft Technologies, Citrix, SAN, WAN, Network Administration, IT Service Management, Network Security, Windows 7, Enterprise Architecture, VMware ESX, Antivirus, Hyper-V, Help Desk Support, Incident Management, TCP/IP, IIS, System Administration, Cloud Computing, Computer Security, System Deployment, Storage
Education
North Mesquite High School 1976 — 1979
n/a, n/a
Dallas County Community College
Computer Science
NIIT Technologies Limited October 2014 - Present
NIIT Technologies Limited April 2013 - September 2014
NIIT Technologies Limited August 2011 - March 2013
Dell Services October 2005 - July 2011
NextBrick Solutions August 2004 - September 2005
Education
Dehradun Institute of Technology 2001 — 2004
MCA
Chaudhary Charan Singh University 1998 — 2001
Bachelor of Science (B.Sc.)
Rethink Robotics August 2012 - Present
Dell Services September 2009 - August 2012
Dell Services August 2007 - August 2009
MegaSystems Ltd May 2004 - August 2006
Skills
Vendor Management, Team Building, Cross-functional Team..., Process Improvement, Analysis, Project Management, Customer Satisfaction, Operations Management, Program Management, Management, Customer Service, Solution Selling, Microsoft Excel, Account Management, Sales, SharePoint, Leadership, Microsoft Office, PowerPoint
Education
Curry College
Masters, Business Administration
Curry College
B.A, Business Management
3D Systems Corporation August 2011 - Present
Cuyahoga Community College June 2007 - August 2011
Dell Services May 2003 - August 2011
Skills
Windows, C++, Project Management, Software Development, Microsoft Office, Microsoft SQL Server, Team Building, Team Leadership, Program Management, Analysis, Data Analysis, Training, Management, Product Development, Product Management, Leadership
Education
Cuyahoga Community College 2006 — 2012
Applied Business, IT Networking Software
Cuyahoga Valley Career Center 1994 — 1996
2 Year Certificate, Communication Electronics
Humana March 2015 - Present
Multiple Organizations August 2013 - December 2014
SYNERGY / DELL Services - Major Healthcare account March 2013 - July 2013
CVS Caremark Corporation January 2011 - May 2011
Dell Services October 2008 - December 2010
Pfizer September 2007 - October 2008
Northern Arizona University May 2006 - July 2007
Ingersoll Rand August 2002 - November 2003
Ingersoll Rand July 1999 - August 2002
Ingersoll Rand August 1993 - July 1999
Skills
Oracle, Contract Negotiation, Shared Services, Conflict Resolution, Strategic Alliances, French, Program Management, Vendor Management, Process Improvement, SDLC, Project Management, Business Analysis, Change Management, Cross-functional Team..., PMP, Business Process..., Requirements Analysis, Project Portfolio..., Team Leadership, Software Project..., Ayurveda, Shirodhara, Yoga Nidra, Pranayama, Breathwork, Sanskrit, Software Documentation, Visio, Business Intelligence, Integration, CRM, Outsourcing, Business Process, ERP, Databases, Project Planning, Software Development, IT Management, Leadership, IT Strategy, Microsoft SQL Server, Information Technology, Networking, IT Service Management, ITIL, SharePoint, IT Operations, Risk Management, Database Design, Servers
Education
Columbia University in the City of New York 1997 — 2000
CTA
Salford University 1986 — 1989
BTEC/BS
Kripalu Center for Yoga & Health, Stockbridge, MA 2011 — 2012
Lifestyle Consultant
Dell Services December 2010 - Present
Paola Arbour Consulting January 2010 - November 2010
EDS, an HP Company January 2009 - May 2009
EDS, an HP Company August 2008 - January 2009
EDS Group August 2007 - October 2008
EDS Group 2005 - 2007
EDS Group 2003 - 2005
EDS Group 2002 - 2003
EDS Group 1999 - 2002
EDS Group 1985 - 1999
Skills
Business Continuity, Increase Productivity, IT Transformation, Organizational..., BPO, Business Process, Business Process..., Business Transformation, Change Management, Cloud Computing, Data Center, Databases, Disaster Recovery, Enterprise Architecture, Enterprise Software, Global Delivery, Go-to-market Strategy, Governance, HP, IT Management, IT Operations, IT Outsourcing, IT Service Management, IT Strategy, ITIL, Incident Management, Information Technology, Infrastructure, Integration, Leadership, Leadership Development, Managed Services, Management, Management Consulting, Organizational..., Outsourcing, PMO, PMP, Pre-sales, Process Improvement, Professional Services, Program Management, Project Delivery, Project Portfolio..., Service Delivery, Service Management, Service Quality, Shared Services
Education
London Business School 2002 — 2003
Executive Program
Michigan State University 1981 — 1985
communication arts and sciences, telecommunications
Columbia University - Columbia Business School
Executive Program
IBM August 2014 - Present
Dell December 2012 - August 2014
Dell Services May 2011 - December 2012
Dell May 2010 - May 2011
Perot Systems November 2004 - November 2010
Dell March 2004 - May 2010
Dell Perot Systems 2004 - May 2010
Expo Design Center March 2002 - November 2004
Nortel Networks November 1995 - March 2002
United States Navy June 1988 - November 1995
Skills
ITIL, IT Service Management, Service Delivery, Service Management, Process Improvement, Cross-functional Team..., Management, IT Management, Team Management, CRM, Program Management, Training, Project Management, Problem Management, Incident Management, Disaster Recovery, Change Management, Business Process, IT Operations, Security, Outsourcing, Transition Management, SDLC, Integration, Team Building, Project Planning, Enterprise Software, Leadership, Infrastructure, Networking, Vendor Management, Technical Support
Education
Collin County Community College 1998 — 2008
BA, Business Management
City Colleges of Chicago 1990 — 1995
BA, Business Management
Embry-Riddle Aeronautical University 1990 — 1995
BA, Business Management
University of Maryland University College 1990 — 1995
Dell Services November 2009 - Present
Perot Systems February 2009 - November 2009
Perot Systems Netherlands August 2006 - February 2009
iMaze November 2006 - December 2008
Perot Systems Netherlands May 2004 - August 2006
KLM - Royal Dutch Airlines December 2001 - May 2004
KLM Royal Dutch Airlines January 1998 - December 2001
Syllogic October 1995 - January 1998
Leiden University January 1993 - July 1993
Skills
RHCE, AIX, TSM, HACMP, Web Design, technical team..., ITIL Certified, Cerner, SAP R/3, Unix, Unix Shell Scripting, IBM Certified, Leadership, Virtualization, SAN, Storage, Solaris, Linux, High Availability, Cluster, Disaster Recovery, RedHat, NFS, Integration, TCP/IP, Data Center, ITIL, IT Service Management, VMware ESX, Servers, Security, HP, Performance Tuning, Oracle, Databases, Oracle RAC, System Deployment, Hardware, DB2, Websphere, Architectures, Software Project..., IBM AIX, Red Hat Linux, Shell Scripting, Architecture, WebSphere
Education
The Hague University, The Hague, Netherlands 1990 — 1995
Bachelors, IT
Infosys April 2012 - Present
Dell Services October 2010 - April 2012
Oracle February 2010 - October 2010
Sun Microsystems December 1998 - February 2010
Sabre Holdings January 1998 - December 1998
Bank of America September 1996 - January 1998
Texas Instruments July 1984 - September 1996
United States Marine Corps November 1982 - November 1988
Skills
Virtualization, Cloud Computing, Enterprise Architecture, Solution Architecture, CISSP, VMware Fusion, SaaS, VMware, VDI, Managed Services, Hyper-V, PaaS, ZFS, Infrastructure Security, Endpoint Security, IT Governance, Virtualization Solutions, TOGAF, Data Center, Pre-sales, Professional Services, Unix, Solaris, Security, ITIL, Enterprise Software, Servers, Information Technology, Integration, Storage, Consulting
Education
University of North Texas
Bachelor of Arts (B.A.), General Studies
Dallas County Community College
Associates, Arts & Sciences
Collin County Community College
HealthEdge November 2013 - Present
Dell Services November 2011 - November 2013
JP Morgan Chase March 2011 - October 2011
The Law Offices of Keith C. Jewell June 2009 - August 2009
Lake Naomi Club June 2006 - August 2007
Education
Connecticut College 2006 — 2010
BA, Economics, Applied Statistics Minor
Technisource February 2012 - October 2012
Dell Services September 2007 - September 2011
PepsiCo January 2007 - September 2007
Sprint Nextel April 2006 - November 2006
Dell April 2005 - May 2006
Skills
ITIL, PMI, BMC Remedy, Microsoft Office, MS Project, Project Planning, Project Implementation, Project Coordination, Project Execution, Project Initiation, Change Control, Project Management, Solution Implementation, Change Management, Technical Support, Data Center, Business Process, Software Documentation
Education
Cameron University 2001 — 2003
Elgin High School 1996 — 1999
High School diploma, Basic
KPMG March 2011 - Present
Elevate Technology Solutions March 2011 - Present
Currently seeking new opportunities November 2010 - April 2011
Dell Services 2009 - 2010
Perot Systems 2007 - 2009
Perot Systems 2006 - 2007
Perot Systems 2003 - 2006
Perot Systems 2003 - 2003
Blue Cross Blue Shield of Rhode Island 1998 - 2003
Blue Cross Blue Shield of Rhode Island 1990 - 1998
Education
Rhode Island College 2010 — 2013
BS, Accounting
Rhode Island College 1989 — 1996
BS, Computer Information Systems
Rhode Island College 1989 — 1996
BA, Computer Science
Community College of Rhode Island 1992 — 1994
Associates, Computer Science
Classical High School 1985 — 1989
Dell Services January 2012 - Present
Perot Systems Corporation 2006 - Present
McKesson Provider Technologies June 2004 - July 2006
Baylor Irving Medical Center June 1996 - April 2004
Education
Dallas County Community College
Associate, Business
Dell Services April 2010 - Present
CSC April 2010 - November 2010
Emerging Health Information Technology October 2009 - April 2010
Emerging Health Information Technology September 2006 - October 2009
DIVERSIFIED INVESTMENT ADVISORS March 1996 - July 2004
RCG Information Technology January 1990 - March 1996
UPS November 1995 - February 1996
Reader's Digest March 1990 - November 1995
Skills
HL7, Informatics, SharePoint, Hospitals, SDLC, EMR, XML, Requirements Analysis, Software Documentation, Troubleshooting, Technical Support, Clinical Research, Microsoft Excel, Business Analysis, Ambulatory, Meditech, EHR, Testing, HIPAA, Programming, Visual Basic, Healthcare Information..., SQL, Visio, Inpatient, Program Management, Enterprise Software, Integration, Java, Business Requirements, CPOE, COBOL, Process Improvement, Project Management, Healthcare, Critical Care, Software Project..., Software Implementation, Health Information..., Systems Analysis
Education
De La Salle University 1978 — 1982
Bachelors of Arts, Major in Physics
De La Salle University 1978 — 1982
Bachelor of Science in Commerce, Major in Marketing Management
Acadian Group LLC January 2013 - Present
Dell Services January 2010 - September 2012
Perot Systems December 2008 - January 2010
Perot Systems May 2006 - December 2008
Sutter Health July 2004 - April 2006
Sutter Health February 2003 - June 2004
Sutter Health July 2001 - February 2003
Acadian Group, Inc. August 1999 - June 2001
St Joseph Health System April 1996 - July 1999
Santa Rosa Memorial Hospital February 1992 - April 1996
Skills
Healthcare, Healthcare Consulting, HIPAA, Healthcare Information..., EHR, IT Service Management, EMR, Hospitals, Integration, Consulting, Business Analysis, Healthcare Management, Software Documentation, Cross-functional Team..., IT Management, Process Improvement, Leadership, Strategy, CRM, Outsourcing, Project Management, Management, IT Strategy, Information Technology, Governance, Vendor Management, Business Strategy, Program Management, Healthcare Industry, Project Planning, PMP, IT Outsourcing, Mergers & Acquisitions, Project Portfolio..., HL7, SaaS, Business Process..., Enterprise Software, PMO
Education
Pepperdine University
MBA, Business
California State University-Northridge
BA, Psychology
The University of Georgia
BS, Biology
Beacon Health Strategies July 2015 — June 2016
Blarshnarft LLC July 2008 — Present
Dell Services October 2011 — April 2015
Hewlett-Packard February 2010 — October 2011
Hewlett-Packard July 2008 — February 2010
1A Auto August 2004 — July 2008
1A Auto September 2002 — August 2004
Optum June 2016 — Present
Skills
Database Mining, Excel, MS Office tools, Business Process..., Acess, Forecasting, Business Process Design, Business Analysis, Financial Planning, Procurement, E-commerce, Lotus Notes, Inventory Management, Healthcare IT, Healthcare EDI, Microsoft Excel, Agile Methodologies, Scrum
Education
Daniel Webster College 2008 — 2008
Bachelor of Science, Management and Information Technology
Daniel Webster College 1999 — 2002
BS, Management and Information Systems
North Middlesex Regional High school 1997 — 1999
Gen ed
F5 Networks April 2012 - Present
Dell Services December 2008 - March 2012
Richard Karon Consulting July 2002 - March 2012
Karon Kids Matriculation Unlimited 2006 - 2010
Entrust 2000 - 2002
Deloitte & Touche 2000 - 2000
Perot Systems 1995 - 2000
Care Systems 1993 - 1995
Skills
Network Security, Linux/Unix, Firewalls/VPN, Web Caching, Web Application Firewall, Technical Support, Customer Support, Firewalls, Information Security, Checkpoint, Security, CISSP, VPN, Data Center
Education
Cal State San Bernardino
University of California, Riverside
BS
Dell Services September 2013 - Present
Network Health February 2013 - September 2013
NaviNet October 2011 - March 2012
Partners Health Care February 2008 - May 2011
Mercer HR Services June 2006 - February 2008
Mellon Financial May 2002 - January 2005
John Hancock Funds October 1998 - January 2002
EDS September 1996 - March 1998
Harvard Community Health Plan/Harvard Pilgrim October 1983 - September 1996
Skills
Project Management, Busness Analysis, SDLC, Process Improvement, Agile, Scrum, MS Project, Microsoft Word, Microsoft Excel, Visio, PowerPoint, Healthcare Information..., Electronic Medical..., Gap Analysis, Change Management, Resource Management, Functional/Technical..., Use Cases, Process Flow..., Data Flow, Cost Estimation and..., Risk Management and..., Software Implementation, PMO, PMP, Requirements Gathering, Software Project..., Requirements Analysis, Business Analysis, Vendor Management, Program Management, Agile Methodologies, Integration, Microsoft Project
Education
Clark University
BA, Computer Science/Mathematics majors, Education minor
Lanyon December 2014 - Present
Dell Services May 2008 - October 2013
Perot Systems 2008 - 2009
Weyerhaeuser April 2006 - December 2007
The Gillette Company 2000 - 2002
Attachmate 1995 - 1998
Skills
Business Analysis, SAP, IT Strategy, Requirements Analysis, Visio, Project Planning, Oracle, IT Management, Project Management, Program Management, Healthcare Information..., Integration, Process Improvement, Analysis, Business Process Design, Software Documentation, Quality Assurance, Java, Java Enterprise Edition, Hadoop, HBase, Hive, Python
Education
Central Washington University
B.S, Accounting
University of Washington
B. A.
Yale University
M.A.
Blue Cross & Blue Shield of Rhode Island July 2014 - Present
Dell Services May 2010 - July 2014
Dell Perot Systems March 2009 - May 2010
Perot Systems March 2005 - April 2009
deNovis September 2002 - October 2004
Skills
Healthcare Information..., Process Improvement, Team Building, Business Process
Education
Community College of Rhode Island 1992 — 1994
Associates, Healthcare
Rhode Island College 1990 — 1992
Dell Services April 2010 - Present
Perot Systems April 2007 - March 2010
Smith & Nephew Orthopaedics September 1992 - 2007
Coopers & Lybrand 1988 - 1992
Skills
SAP R/3, SAP, ITIL, Program Management, Process Engineering, Integration, Customer Relations, Change Management, Team Building, ERP
Education
Christian Brothers University 1984 — 1988
BS, Accounting, Minor in Finance
Dell Services August 2012 - Present
Glenview Elementary School October 2008 - Present
First American Corp April 2008 - August 2012
Fremont Investment and Loan September 2005 - January 2008
New Century Mortgage June 2004 - September 2005
New Century Mortgage December 2003 - June 2004
New Century Mortgage December 2002 - December 2003
Deloitte and Touche April 2002 - December 2002
Verizon Wireless September 1999 - April 2002
Verizon Wireless June 1997 - September 1999
Skills
Network Administration, Process Improvement, Technical Support, Software Documentation, Leadership, Microsoft Certified..., Management, Troubleshooting, IT Management, Vendor Management, Customer Service
Education
Computer Learning Center 1999 — 2001
Network Engineering
Fullerton College 1991 — 1993
Criminal Justice
Cypress College 1989 — 1991
Hotel and Restaraunt Management
Esperanza
Dell Services January 1995 - Present
Education
Central Michigan University 1990 — 1994
UTI March 2011 - Present
Dell Services November 2010 - March 2011
Frederick's of Hollywood April 2007 - November 2010
Excell Agent Services May 1999 - August 2001
Skills
Network Security, Cisco, CCNA, Security, Routing, Active Directory, Cisco IOS, WAN, Switches, Solarwinds, Virtualization, Data Center, Juniper, Firewalls, Network Design, VMware, DNS, TCP/IP, DHCP, VPN, Network Architecture, Security Awareness, PCI DSS, Symantec Endpoint..., Aruba Wireless, Cisco Technologies, Computer Network..., JUNOS, Microsoft Exchange, Network Engineering, Networking, Wireless Networking, Juniper Technologies
Education
Colorado Technical University 2003 — 2005
BA, Business concentration in IT
Computer Learning Center 1997 — 1999
MCSE
EY November 2014 - Present
Dell June 2013 - November 2014
Asurion August 2012 - June 2013
Dell Services June 2011 - August 2012
GSD December 2009 - June 2011
Dell September 2008 - June 2011
Dell Inc September 2006 - September 2008
Dell September 2006 - September 2008
Dell July 2005 - September 2006
Dell April 2005 - December 2005
Skills
Call Center, Computer Hardware, Troubleshooting, Hardware, Windows 7, Technical Support, Active Directory, Disaster Recovery, XP, ITIL, Customer Experience, Customer Satisfaction, Process Improvement, Virtualization, Management, Call Centers, Microsoft Certified..., Windows Server, Help Desk Support, Leadership, System Deployment, Servers, VMware, Project Management, Team Leadership, Service Desk, Citrix, VPN, Software Documentation, Networking, SharePoint, Data Center, Service Delivery, Operating Systems, IT Service Management, IT Operations, Microsoft Exchange, Incident Management, System Administration, BMC Remedy, IT Management, SAN, Windows XP, Storage, Cloud Computing, Dell Computers, Information Technology, A Certified, Blackberry Enterprise..., Mobile Devices
Education
Capella University 2010 — 2014
Bachelor’s Degree, Business Management and Leadership
ITT Technical Insitute 2002 — 2004
Associate's degree, Website Development
Moodys Financial June 2010 - Present
Dell Services 2009 - Present
URS Corporation February 2004 - June 2010
Perot Systems June 1994 - November 2009
Washington Group International 2004 - 2009
Skills
VMware, Active Directory, Windows Server, Disaster Recovery, Virtualization, Servers, Data Center, VMware ESX, Troubleshooting, Operating Systems, DNS, Juggling, ITIL, IT Operations, Citrix, System Deployment, System Administration, IT Service Management, VMware Infrastructure, DHCP
Education
Metropolitan State College of Denver 1991 — 1995
BS, Computer Information Systems and Management Science
Colorado State University 1990 — 1991
Dell 2010 - Present
Dell Services 2009 - Present
Dell Perot Systems November 2009 - August 2010
Perot Systems January 1989 - November 2009
Perot Systems Corporation (PSC) January 1989 - November 2009
Blue Cross Blue Shield of Rhode Island 2005 - 2008
AT&T Orlando 1994 - 1997
Skills
PMO, Cloud Computing, Entrepreneurship, Cross-functional Team..., PMP, Process Improvement, Outsourcing, Data Center, Project Management, Requirements Analysis, Visio, IT Management, IT Service Management, Resource Management, Project Portfolio..., Software Project..., Business Process..., Business Intelligence, Requirements Gathering, MS Project, Program Management, Vendor Management, ITIL, Integration, Enterprise Architecture, Business Analysis, SDLC, Agile Project Management, Business Process, IT Strategy, Agile Methodologies, Solution Architecture, Change Management
Education
Clarkson University 1971 — 1995
CenturyLink Cloud December 2014 - Present
Dell Services September 2005 - December 2014
Dell September 2004 - September 2005
Dell September 2002 - September 2004
PC Buzz 1998 - 2002
Skills
Cloud Computing, Storage Area Networks, Dell PowerEdge Servers, Escalation, Incident Handling, Data Center, Management, IT Service Management, ITIL, Virtualization, Service Delivery, Storage, iSCSI, Servers, Dealing with Ambiguity, Escalation Management, Microsoft Excel, Project Management, SaaS, Training, Disaster Recovery, VMware, Windows Server, Vendor Management, Active Directory, Enterprise Software, SAN
Education
Chaffey College 1992 — 1998
Computer Information Systems
Experian July 2015 - Present
Guardian Healthcare April 2014 - July 2015
Dell Services November 2009 - February 2014
Dell 1999 - 2014
Dell 1999 - 2014
Perot Systems November 1999 - November 2009
Skills
Process Improvement, PeopleSoft, Program Management, Project Management, SharePoint, Vendor Management, Visio, Customer Service, HIPAA, Team Leadership, Business Analysis, Cloud Computing, Data Center, IT Operations, Disaster Recovery, IT Service Management, ITIL, SDLC, Software Documentation, System Administration, Service Delivery, Outsourcing, IT Strategy, Virtualization
Education
Collin County Community College
Associate of Arts and Sciences (A.A.S.), Animal Sciences
Dell Services Federal Government June 2014 - Present
Dell Services February 2012 - May 2014
Atlas Copco USA 2011 - 2012
BMC - Building Materials and Construction Services December 2000 - May 2010
Skills
Windows Server, Active Directory, ITIL, VMware, Microsoft Exchange, Troubleshooting, Process Improvement, SharePoint, Access, Lotus Notes, IT Management, System Administration, Computer Hardware, Disaster Recovery, Windows, Hardware, Information Technology
Education
Dallas County Community College 1991 — 2009
60 + hours A.S. course work completed
Computer Learning Center
IT Support Certificate
Dell 1999 - Present
Dell Services March 1999 - March 2013
Dell Perot Systems March 1999 - January 2010
Health Systems Design 1999 - 2001
Zurich Insurance of America January 1996 - January 1998
MMI Companies 1992 - 1995
Park Services 1989 - 1991
The TPA of Illlinois 1987 - 1989
Lincoln National Life Insurance 1985 - 1987
Skills
Requirements Gathering, SDLC, Business Analysis, Requirements Analysis, Healthcare, Vendor Management, Process Improvement, Business Process..., Visio, IT Strategy
Education
Concordia University-Wisconsin 1995 — 1997
Management & Professional Communication, Major
Dell Services October 2010 - Present
Perot Systems October 2006 - September 2010
Perot Systems - Catholic Healthcare West October 2006 - September 2010
Hewlett-Packard 1999 - 2005
Skills
PMP, Program Management, PMO, ITIL
Education
Colorado State University
AccessData December 2011 - October 2013
Stanford Hospital & Clinics (For Insight Global) September 2011 - December 2011
Dell Services April 2007 - November 2010
Skills
Troubleshooting, Active Directory, Technical Support, Windows Server, Servers, VMware, TCP/IP, Windows XP, DNS, Hardware, Operating Systems, Windows 7, Networking, Cisco Technologies, VPN, Unix, Virtualization, Switches, System Administration, Microsoft Exchange
Education
Cañada College 1976 — 1980
Associate of Science (A.S.), Business Management
Dell Services June 2011 - Present
SL Store April 2009 - Present
Senior Lending Network (formerly World Alliance Financial Corp.--f/k/a Vertical Lend, Inc.) January 2006 - April 2009
Comsys August 2004 - January 2006
Bethpage Federal Credit Union January 2002 - July 2004
Allied Irish Bank June 1998 - November 2001
FEGS June 1992 - May 1998
Barclays March 1989 - June 1992
Gornash computer July 1987 - March 1989
Citibank 1985 - 1987
Skills
Business Analysis, Vendor Management, ITIL, Program Management, Disaster Recovery, Process Improvement, Change Management, Project Management, Team Leadership, Data Center, CRM, Strategy, Leadership, Management, Consulting, Outsourcing, Security, Information Technology
Education
Clarkson University 1982 — 1984
Bachelor of Science (B.S.), Computer Science
Stony Brook University 1979 — 1982
CVS Caremark Corporation August 2011 - Present
Dell Services September 2010 - August 2011
Dell February 2008 - September 2010
Perot Systems April 2005 - February 2008
Skills
CISSP, CEH, CAPM, Security+, DNS, Analysis, VMware, Integration, IT Audit, Information Security..., Network Security, Security, PCI DSS, Microsoft Certified..., Disaster Recovery, Windows Server, Governance, Penetration Testing, Incident Management, ITIL, Virtualization, Risk Assessment, Information Security, CISA, IT Service Management, PMP, Security Awareness, Firewalls, IT Operations, IT Strategy, SDLC, Vendor Management, Software Documentation, Management, Security Audits, BMC Remedy, Servers, Citrix, Business Continuity, Application Security, Compliance, Data Center, Unix, IT Management, Vulnerability Assessment, Vulnerability Management, SOA, Project Management, HIPAA, Enterprise Architecture
Education
Clarion University of Pennsylvania 1989 — 1993
Clarion University of Pennsylvania 1989 — 1993
Collin College 2002 - Present
DELL Services January 1995 - April 2015
Collin College 2003 - 2009
First American Real Estate Information Services, Inc. 1994 - 1995
Southwestern Bell Telephone Company 1971 - 1990
Skills
Linux, Requirements Analysis, Database Administration, Active Directory, Database Design, Performance Tuning, Windows Server, SQL, Solaris, Oracle, Microsoft SQL Server, SDLC, Visio, Shell Scripting, Databases, PL/SQL, Unix Shell Scripting, Unix, Disaster Recovery, Servers, Virtualization, System Administration, Troubleshooting, Data Center, Oracle RAC, Business Intelligence, VMware, Data Warehousing, Windows, Project Management, AIX, Cloud Computing, Integration, Business Analysis, High Availability
Education
Oklahoma Military Academy 1963 — 1965
HS
Dallas County Community College
Allegheny Health Network November 2014 - Present
UNC Health Care December 2013 - September 2014
Mercy May 2013 - August 2013
Ann and Robert H. Lurie Children's Hospital of Chicago February 2013 - April 2013
Memorial Healthcare System August 2012 - November 2012
John C. Lincoln Health Network March 2012 - May 2012
Cleveland Clinic March 2012 - March 2012
Stanford University Medical Center January 2012 - March 2012
Santa Rosa Consulting October 2011 - November 2011
Dell Services August 2011 - September 2011
Skills
Epic Systems, Epic Ambulatory, Epic CPOE/Orders, Physician Trainer, Implementaion Analysis, Epic Implementation..., PCC, Epic HOD, Clinical Workflow..., Issue Resolution, Hospitals, ClinDoc, CPOE, Healthcare Information..., Quality Assurance, Ambulatory Care, EMR, Ambulatory, Software Documentation, EHR, Health Information..., Inpatient, Go Live Support, Curriculum Development, GoLive, Analysis, Documentations, Healthcare, Nursing, Physicians, Meditech, HIPAA, Cerner, HL7, Revenue Cycle, Clinical Research, Healthcare Consulting, Health Information..., eMAR, Documentation
Education
Cuyahoga Community College 2001 — 2003
Health Sciences
Dell August 2012 - Present
Dell Services October 2009 - August 2012
Perot Systems September 2007 - November 2009
Perot Systems January 2005 - September 2007
Perot Systems September 2002 - December 2004
Sutter Health September 1998 - September 2002
SII 1991 - 1993
SII 1991 - 1993
Skills
Strategic Planning, Project Management, Process Improvement, Professional Services, PMO, Consulting, Business Analysis, Enterprise Software, Healthcare Information..., HL7, Management, IT Management, EMR, Disaster Recovery, EHR, Integration, HIPAA, Vendor Management, Business Development, Leadership, Program Management, Informatics, Business Intelligence, Account Management, Healthcare, Information Technology, IT Strategy, Project Delivery
Education
California State University-Sacramento
Dell Services May 1997 - Present
McCollister & Company February 1992 - May 1997
Education
Creighton University 1993 — 1997
BSBA, Management Information Systems
To be determined. February 2015 - Present
jcpenney July 2013 - February 2015
Dell Services December 2010 - July 2013
Perot Systems May 2006 - April 2011
Perot Systems June 2004 - May 2006
Perot Systems June 2002 - May 2004
Perot Systems January 1999 - June 2002
Perot Systems July 1997 - December 1998
Perot Systems November 1996 - July 1997
Skills
ITIL, Data Center, Incident Management, IT Service Management, Disaster Recovery, Service Delivery, Problem Management, IT Operations, Service Management, Infrastructure, IT Management, Unix, Service Desk, Vendor Management, Solution Architecture, Enterprise Architecture, System Deployment, Virtualization, IT Outsourcing, Pre-sales, Server Architecture, Storage, Business Continuity, Technical Support, High Availability, Cisco Technologies, Firewalls, HP-UX, IT Strategy, Cloud Computing, Integration, Change Management, Outsourcing, BMC Remedy, Operating Systems, Storage Area Networks, Cluster, VMware, Information Technology, Servers, Sla, Managed Services, ITIL Certified, Offshoring, VPN, BBQ, Sales, Catering, Youth Mentoring, Management
Education
Dallas County Community College 1995 — 1996
N/A
Woodrow Wilson
Dell Services September 2008 - Present
Dell Services July 1997 - Present
Skills
Microsoft SQL Server, SOA, SDLC, XML, SQL, Agile Methodologies
Education
City University of New York City College 1972 — 1978
Collabera January 2015 - April 2015
Dell Services November 2012 - November 2014
Perot Systems Corporation September 2003 - December 2007
Countrywide Home Loans June 2001 - January 2002
Trinity Industries May 1998 - December 1998
The Morningstar Group, Inc April 1996 - May 1998
Sports Supply Group, Inc. September 1994 - April 1996
Chief Auto Parts April 1994 - September 1994
Skills
IBM iSeries, SDLC, Windows, Disaster Recovery, RPG, Websphere, EDI, Software Project..., Unix Shell Scripting, Programming, Requirements Analysis, Visio, FTP, SQL, Java, Systems Analysis, HP-UX, DB2, High Availability, Business Intelligence, Shell Scripting, Agile Methodologies, Unix, Enterprise Architecture, TCP/IP, Software Development, XML, Business Analysis, COBOL, Microsoft SQL Server, Operating Systems, Integration, Weblogic, Web Services, Storage, Software Documentation, SOA, Testing, ITIL, Databases, Visual Basic
Education
Dallas County Community College 1988 — 1989
Computer Science
Tulsa Community College 1979 — 1980
Vo Tech Memorial Campus 1978 — 1979
Computer Science Certificate, Data Processing
Dell Services January 2013 - March 2015
Pegasus Solutions August 2007 - November 2012
EDS June 2005 - August 2007
EDS September 2003 - June 2005
EDS May 2003 - September 2003
EDS November 1999 - April 2002
EDS January 1999 - November 1999
Aerotek September 1996 - January 1999
Skills
Media Relations, Thought Leadership, Press Releases, Internal Communications, Public Relations, Executive..., Marketing Communications, Product Marketing, Marketing, Corporate Events
Education
Thunderbird School of Global Management 1984 — 1985
MBA, Marketing, Advertising, French
Central Michigan University 1980 — 1984
BBA, International Business & Marketing
CBRE June 2012 - Present
Dell Perot Systems February 1997 - June 2012
Dell Services February 1997 - June 2012
CSG Systems August 1996 - February 1997
Yellow Transportation August 1995 - August 1996
Sprint March 1994 - August 1995
Citibank September 1990 - March 1994
Citibank May 1989 - August 1989
Citibank May 1988 - August 1988
Citibank May 1986 - August 1988
Skills
Disaster Recovery, ERP, PeopleSoft, Servers, Databases, Solution Architecture, Performance Tuning, Capacity Planning, Requirements Gathering, Integration, Data Center, AIX, Software Documentation, Oracle, Oracle E-Business Suite, Network Architecture, Infrastructure, ITIL, Business Analysis, Unix, Cloud Computing, SDLC, IT Service Management, Oracle RAC, Data Modeling, Requirements Analysis, Enterprise Architecture, IT Strategy, Hardware, Virtualization, PMP, High Availability
Education
Dakota State University 1986 — 1990
BBA
Dakota State University 1986 — 1990
BSINFS
Dell Services June 2012 - Present
CSC May 2011 - May 2012
Wipro Technologies January 2009 - April 2011
Cognizant Technology Solutions May 2007 - January 2009
Patni Computer Systems March 2006 - May 2007
IT Ascent 2005 - 2006
BEA Systems 2001 - 2002
Compaq March 2000 - October 2001
Keane 1997 - 2000
Skills
Outsourcing, SaaS, Solution Selling, Enterprise Software, Sales Management, Business Intelligence, Sales, New Business Development, IT Outsourcing, Direct Sales, Account Management, Business Development, Managed Services, Professional Services, Cloud Computing, Management, Product Management, BPO, Vendor Management, Strategic Partnerships, Business Analysis, Pre-sales, IT Strategy, CRM, Solution Architecture, Program Management, Lead Generation, Business Alliances
Education
California State University-Sacramento 1994 — 1996
BS, Businesss Administration
Dell Services August 2010 - Present
Milwaukee Electric Tool 1999 - November 2008
Atlas Copco 1995 - 2005
Milwaukee Electric Tool 1996 - 1999
Milwaukee Electric Tool 1994 - 1996
Milwaukee Electric Tool 1987 - 1994
Education
Cardinal Stritch University
BS, Management
Milwaukee Area Technical College
AAS, Computer Information Systems
University of Wisconsin-Milwaukee
Waukesha County Technical College
Advanced Networking, Networking
AXIA Consulting, LLC March 2014 - Present
Dell Services September 1997 - February 2014
DRS SSI 2006 - 2008
Solutions Consulting 1997 - 2000
Oracle Corporation February 1995 - September 1997
Skills
Integration, Program Management, Oracle, ERP, Oracle Applications, Oracle E-Business Suite, Solution Architecture, Requirements Analysis, Process Improvement, Business Process, SDLC, Business Intelligence, Enterprise Architecture, IT Management, PMP, PMO, Business Process..., IT Strategy, Software Project..., IT Service Management, Data Warehousing, Requirements Gathering, Disaster Recovery, Enterprise Software, Vendor Management, Business Process Design, Data Migration, Cloud Computing, Outsourcing, ITIL, Project Portfolio..., Pre-sales, Business Analysis
Education
The University of Akron 1985 — 1991
MBA, Management
Cleveland State University 1974 — 1978
BS, Computer Information Sciences
Dell Services July 2011 - Present
Texas Health Resources August 2010 - July 2011
Rhema Literature Distributors October 2009 - May 2010
CE Shepherd Co. November 2008 - March 2009
Safeguards Technology, (formerly Master Halco Security Solutions Group) November 2007 - November 2008
Master Halco March 2006 - November 2007
Equus Computer Systems October 2004 - March 2006
Logic 1 Sales, Inc March 2001 - September 2004
Collin County Community College January 2001 - May 2001
SAIC May 1999 - October 1999
Skills
Training, Cisco Technologies, Security, New Business Development, Project Management, Team Building, Infrastructure, Program Management, Strategic Planning, Data Center, ITIL, Software Documentation, Networking, Product Management, Technical Support, Testing, Business Development, Management, Budgets, Telecommunications
Education
Collin County Community College 2000 — 2000
CCNA, Cisco Certified Network Associate
Washington State University 1987 — 1990
BA, German
Dell March 2005 - Present
Dell January 2001 - Present
Dell January 2001 - Present
Dell Services January 2001 - Present
Dell May 2003 - March 2005
Dell January 2001 - May 2003
United States Marine Corps March 1998 - December 2000
United States Marine Corps November 1992 - December 2000
United States Marine Corps November 1992 - March 1998
Education
high School 1988 — 1992
yes
Collin County Community College
Edward Little High School
State of Texas
The University of Texas at Dallas
Economics, Rhetoric II, Government
Phoenix Children's Hospital February 2012 - Present
Dell Services October 2004 - June 2013
St Mary Medical Center; Long Beach, CA January 1998 - August 2004
UHP Healthcare January 1994 - December 1997
Doctors Medical Group January 1993 - December 1994
Professional Consulting Services November 1990 - September 1992
Skills
Healthcare Information..., EHR, Revenue Cycle, Healthcare, Hospitals, EMR, Healthcare Management, Decision Support, HL7, Informatics, Process Improvement, Managed Care, Business Intelligence, Strategic Planning, Team Building, Business Analysis, HIPAA, Data Analysis, Analysis, Project Management, Performance Improvement, Change Management, Healthcare Consulting, Cross-functional Team..., Leadership, Visio, Software Implementation, Physicians, IT Strategy, Software Documentation, CRM, Management, Strategy, CPOE
Education
Buxton Univeristy 2004 — 2006
MBA, Business Administration
Pepperdine University, The George L. Graziadio School of Business and Management 1994 — 1997
BSBM, Business Management
Chapman University 1974 — 1976
N/A, Music Education
Cypress College 1971 — 1974
AA, General Education
Rendition InfoSec January 2013 - Present
SANS Institute 2012 - Present
CSRgroup Computer Security Consultants March 2010 - January 2014
DoD April 2008 - July 2013
HBGary, Inc. March 2010 - June 2013
Dell Services 2004 - 2008
Skills
Reverse Engineering, Malware Analysis, Computer Security, Vulnerability Assessment, Intrusion Detection, Computer Forensics, Penetration Testing, Vulnerability Scanning, Security, Information Assurance, CEH, CISSP, Linux, Vulnerability Management, Incident Response, Information Security, Information Security..., Network Security, DoD, Application Security, IDS, Digital Forensics, Cryptography, Security Architecture..., Web Application Security, Network Forensics, Cybercrime, IPS, Encryption, Security Audits, Security Awareness, EnCase, PCI DSS, Security Policy, Security Research, Forensic Analysis, Metasploit, Wireless Security, PKI, Backtrack, Data Security, Security+, Cat Herding
Education
Nova Southeastern University 2010 — 2013
Pursuing PhD, Computer Science
Capitol College 2007 — 2008
MSIA, Information Assurance
AIG April 2014 - Present
Modis International January 2014 - April 2014
CSC 2013 - 2014
Dell December 2010 - July 2012
Dell Services February 2003 - July 2012
Dell Services February 2003 - July 2012
Dell Services May 2007 - December 2010
Dell Services February 2003 - May 2007
Sincerely Yours Catalog INC July 2002 - February 2003
Skills
Desktop Support, Technical Support, XP, Windows 7, Security, IT Management, Disaster Recovery, Active Directory, Computer Hardware, Troubleshooting, Laptops, Software Installation, Asset Management, Inventory Management, Windows XP, Desktop Application..., Desktop Deployment, Desktop Support..., Access, Information Security, Help Desk Support, IT Service Management, Software Documentation, ITIL
Education
Collin County Community College 2000 — 2000
Hastings First Christian Church (DOC) January 2013 - Present
Dell Services August 2010 - September 2012
Dell Services October 2008 - August 2010
Dell Services August 2007 - October 2008
Skills
Professional..., Staff Supervision, Staff Training, Knowledge of..., Conflict Resolution, Microsoft Office 2003, Microsoft Office 2010, Keyboarding, Management, Customer Service, Interviews, Vendor Management, Team Building, Program Management, Project Management, Data Entry, Change Management, Process Improvement
Education
Creighton University 2014 — 2018
Nursing, Sophomore
Central Community College 2014 — 2014
Southeast Community College 2006 — 2007
General
Lincoln High School
Preying-Mantis March 2009 - Present
DoD Contractor April 2005 - March 2009
SAIC April 2003 - March 2005
Dell Services March 2001 - March 2003
Skills
Security Architecture..., Incident Management, Enterprise Security..., CSIRT, SOC - Security..., Security Policy..., IT Governance, Security Awareness, IT/Cyber Security..., Application Security, Data Security - DLP..., Microsoft Office, Management, Project Management, Customer Service, Leadership, Microsoft Excel, Strategic Planning, Program Management, Microsoft Word, Training, PowerPoint, Public Speaking
Education
Defense Language Institute
Near Languages and Literature, Arabic Language and Literature
Methodist University
Bachelor's degree, History - Minor Business Marketing
ECG Management Consultants August 2015 - Present
Dell July 2011 - August 2015
Dell Services September 2009 - July 2011
Renovation Specialists September 2002 - September 2009
Arcadia Holdings September 2007 - December 2008
Best Buy March 2004 - November 2005
Skills
PMO, PMP, Business Analysis, Vendor Management, Visio, Project Management, Leadership, Program Management, Process Improvement, Team Leadership, Change Management, Data Analysis, MS Project, SharePoint, SDLC, SOA, IT Business Strategy, Global Strategy, Management, Financial Analysis, Management Consulting
Education
Southern Methodist University - Cox School of Business 2013 — 2015
Master of Business Administration (MBA), Business Strategy and Business Analytics, 3.62
UMASS Dartmouth, Charleton School of Business 2007 — 2009
Bachelor's Degree, Operations Management and Management Information Systems, 3.67
Cape Cod Community College
Associates Degree, Science, Mathematics, and Pre-Engineering
Dell October 2013 - Present
Dell April 2012 - October 2013
TEKsystems (Client: Health Fitness Corp) February 2012 - April 2012
Statera via Technisource January 2012 - February 2012
MedAssets September 2011 - December 2011
Dell Services December 2010 - September 2011
Heath Care Services Corporation March 2008 - October 2010
Dell Perot Systems June 2007 - March 2008
AT&T October 2000 - June 2007
Skills
SQL, Cognos, MS Project, XML, Databases, Unix, COBOL, Lotus Notes, HTML, Software, WinRunner, HP Openview, ClearQuest, Visio, Crystal Reports, SharePoint, SDLC, Business Analysis, Requirements Analysis, Business Intelligence
Education
Southern Methodist University - Cox School of Business 2010 — 2011
Graduate Certificate, Business Intelligence
Dallas Baptist University 2001 — 2003
Master of Business Administration, Management Information Systems
Stillman College 1996 — 2000
Bachelor of Science, Computer Science
Advanced Systems Engineering Corporation 2011 - Present
Dell Services 2009 - 2011
Skills
Negotiation, Management, Cloud Computing, Software Development, Integration, Process Improvement, Enterprise Architecture, Program Management, Project Management, Cross-functional Team..., SharePoint, Requirements Analysis, Process Engineering, ITIL, PMP, Business Development, Strategic Planning, SDLC, Business Analysis
Education
Connecticut College
Bachelor of Arts (B.A.), Economics
Dell Services January 2005 - Present
Motor Coach Industries April 2000 - January 2005
DER Travel Services, Inc. July 1998 - April 2000
Vitalink Pharmacy Services August 1994 - July 1997
Skills
Avaya, Call Centers, Voice Mail, Telecommunications, VoIP, ACD, Audix, T1, Routing, Help Desk Support, Switches, Avaya Technologies, training users on call..., training users on..., handles adds, moves,..., Telephony, Modular Messaging, ISDN, Unified Communications, Media Gateways, Process Improvement, Avaya certification in..., Avaya certification in..., Avaya certification in..., Avaya Certification in..., Avaya Certification in..., Avaya Certification in..., Avaya PBX, Call Center, Customer Service, Call Center...
Education
Elgin Community College 2007 — 2014
Substance Abuse Counseling
College of DuPage 1992 — 2000
Associates, Computers
Dell August 2000 - Present
Dell Services 2000 - Present
Trinty Lutheran School August 1997 - June 1999
Christ Lutheran Church August 1976 - June 1986
Skills
Training, Customer Service, Software Documentation, Networking
Education
Concordia University-Seward 1966 — 1970
Bachelor's degree, Education
Concordia University-Seward
Elementary Education and Teaching
Dell Services July 1997 - Present
Dell July 1997 - Present
Blue Cross Blue Shield of Massachusetts April 1994 - June 1997
Skills
Health Insurance, Customer Service, Management, Microsoft Excel, Project Management, Business Analysis, Vendor Management, User Acceptance Testing, Insurance, Access, Account Management, Process Improvement, Leadership, Social Media, Testing
Education
Curry College 2000 — 2002
Bachelor's degree, Psychology
Curry College 1999 — 2002
Bachelors, Psychology
United Healthcare International October 2011 - Present
Dell Services September 2009 - October 2011
Aetna October 1980 - September 2009
Skills
Claim, Health Insurance, Insurance, Process Improvement
Education
Dallas Baptist University 1978 — 1990
BBA
L-3 Logistics Solutions Division June 2014 - Present
OmniSYS, LLC February 2012 - May 2014
Dell Services June 2011 - February 2012
Skills
Unix, Data Center, System Administration, Servers, Disaster Recovery, Infrastructure, DNS, DHCP, Solaris, DB2 Database..., Root Cause Problem..., Enterprise Storage, Solution Architecture, Project Management, Windows Server
Education
Community College of the Air Force 1990 — 1992
Associate’s Degree, Airframe Mechanics and Aircraft Maintenance Technology/Technician
himagine solutions inc. July 2015 - Present
himagine solutions August 2014 - Present
Kforce Inc November 2013 - August 2014
Cedars-Sinai Medical Center June 2012 - October 2013
Kforce Healthcare, Inc. April 2011 - June 2012
Fremont-Rideout Health Group March 2009 - March 2011
ISH, Inc February 2008 - March 2009
Dell Services April 2004 - February 2007
IASIS Healthcare April 2000 - January 2004
Scottsdale Healthcare 1994 - 1994
Skills
EHR, Healthcare Information..., EMR, Healthcare, HIPAA, Healthcare Consulting, Hospitals, Healthcare Management, Revenue Cycle, Meditech, Process Improvement, Epic Systems, Medical Coding, Health Information..., Medicare, Software Documentation, Healthcare Industry, Consulting, Project Management, Medical Billing, Physicians, ICD-10, Medicaid
Education
College of Saint Mary 1990 — 1994
BS, Health Information Management, Computers
College of St Mary's, Omaha, NE 1990 — 1994
Health Information/Medical Records Administration/Administrator
Dell Services November 2009 - Present
Perot Systems September 2006 - November 2009
IBM February 2005 - September 2006
Skills
Active Directory, Windows Server, VMware, Technical Support, Windows 7, Virtualization, Troubleshooting, XP, Operating Systems, Hardware, SharePoint, Computer Hardware, MS Project, Project Planning, Virtual Desktop..., Hospital Information..., Mobile Devices, Microsoft Office, Customer Service, System Deployment, Windows XP, Help Desk Support, Citrix, System Administration, DHCP, BMC Remedy, Microsoft Exchange, Blackberry Enterprise..., Group Policy, Information Technology, Laptops, Printers, Dell Computers, Software Installation, Remote Desktop, Windows XP Pro, Blackberry, Desktop Computers, vSphere, Network Administration, Networking, Workstations, Hardware Support, VMware Infrastructure, Software Documentation, Visio
Education
Capella University 2009 — 2012
Bachelor of Science (BS), Information Technology Project Management
Heald College 2003 — 2005
Associate of Science, Information Technology with an Emphasis of Networking