Delta Hotels
Industry: Hotel brand
DescriptionDelta Hotels is a four-star brand of hotels and resorts located primarily in Canada. Originally independent, it was owned for a time by British Columbia Investment Management Corporation; since 2015, the chain has been wholly owned by Marriott International. Parent organization: Marriott International CEO: Kenneth Greene (Sep 2012–) Founded: 1962 Number of locations: 36 (Canada and USA) Subsidiaries: Delta St. John's Hotel & Conference Centre, Delta Edmonton South
Delta Hotels List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Delta Hotels. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Delta Hotels Employees
Marriott International December 2012 - Present
Marriott International February 2011 - December 2012
Marriott Hotels August 2009 - February 2011
Delta Hotels 2007 - 2008
Skills
SEO
Education
Humber College
Hospitality Management
Alberta Motor Association May 2012 - Present
Heath Tecna January 2011 - May 2012
Ideaca May 2007 - December 2010
Northern Alberta Institute of Technology April 2008 - September 2008
GE Fanuc May 2006 - June 2007
Delta Hotels 1994 - 1996
Future Shop 1994 - 1996
Skills
.NET, C#, Visual Studio, Requirements Analysis, Business Analysis, Microsoft Dynamics AX, Microsoft SQL Server, Axapta, Systems Analysis, SQL, Visual Basic, Microsoft Dynamics, ASP, X++, ASP.NET, Programming, Oracle, Software Project..., Agile Methodologies, Integration, Software Development, Solution Architecture, Project Management, HTML, Windows, UML, SQL Server, T-SQL, VB.NET, SSRS, Architecture, Visio, Quality Assurance, NUnit, WCF, ERP, Databases, Database Design, Scrum, WPF, Dynamics AX, AX 2012, AX Retail, Architectures, Business Process, Business Intelligence, AIF, Application Development, MorphX, Dynamics AX...
Education
Northern Alberta Institute of Technology 2005 — 2006
CST, Computer Systems Technology
WCHS 1987 — 1990
High School Diploma
Carlson Wagonlit Travel June 2003 - Present
Delta Hotels June 1998 - June 2003
Credit Union Central of Ontario August 1992 - March 1997
Carlton Place Hotel April 1989 - July 1992
Skills
Business Travel, Travel Management, Sales, Tourism, Meeting Planning, Corporate Events, Incentive Travel
Education
Ryerson University 1984 — 1988
Bachelor of Arts (B.A.), Hospitality and Tourism Management
Father Henry Carr High School 1979 — 1984
IBM Canada Ltd. April 2013 - Present
Randstad Sourceright US August 2012 - April 2013
Target September 2011 - August 2012
Shoppers Drug Mart September 2007 - September 2011
Drake International July 2005 - September 2007
Kelly Services April 2003 - July 2005
Enterprise Rent-A-Car October 1996 - October 2002
Delta Hotels 1991 - 1996
Skills
Brand Ambassadorship, Integrity, Trust Building, Building Relationships, Talent Acquisition, Talent Profile..., Strategic Sourcing, Cold Calling, Qualifying Candidates, Offer Negotiation, Client/Hiring Manager..., Business Relationship..., Onboarding, New Hire Orientations, People Development, Team Leadership, Employee Engagement, Inspiring People, Goal Oriented, Trade Show..., Campus Recruitment, New Business Development, Customer Service, Recruiting, Negotiation, Strategy, Sourcing, Hiring, Human Resources, Management, Customer Retention, Leadership, HRIS, CRM, Business Development, Talent Management, Sales, Relationship Building
Education
Mount Saint Vincent University 1987 — 1991
BTHM, Tourism and Hospitality Management
The Fairmont Hotel Macdonald June 2013 - Present
Delta Hotels November 2010 - May 2013
Delta Hotels March 2006 - November 2010
Delta Hotels March 2002 - March 2006
Skills
Revenue Management, Hospitality Industry, Yield Management, Hotel Management, Hotel Contract..., Revenue Analysis, Catering, Contract Negotiation, Leadership, Hotels, Opera, Restaurants, Sales Management, Sales, Event Management, Hotel Booking, Pre-opening, Rooms Division, Team Building, Meeting Planning, Micros, Hospitality Management, Resorts, Hospitality, Budgets, Property Management..., Guest Service Management, Marketing Strategy, Banquets, Convention Services, Food & Beverage, Event Planning, Marketing, Management, Menu Development, Tourism, Customer Service, Food, Community Development, Front Office
Education
Grant Macewan College
Psychology
Rosewood Hotels & Resorts March 2014 - Present
Back on Track - HR Solutions January 1998 - April 2014
The Ocean House July 2013 - March 2014
Newport Harbor Corporation January 2013 - July 2013
Mid-Ocean Club 2011 - 2012
The Fairmont Southampton 2010 - 2011
Delta Hotels 1997 - 1998
Four Seasons Hotels and Resorts 1995 - 1997
North Shore News 1994 - 1995
The Fairmont Chateau Whistler 1992 - 1994
Skills
Hospitality, Hospitality Industry, Hospitality Management, Hotels, Catering, Hotel Management, Food & Beverage, Resorts, Training, Restaurants, Banquets, Recruiting, Event Management, Front Office, Management, Training Programme..., Human Resources, Training & Development, Leadership Development, Strategic HR, Coaching, Leadership, Project Management, Strategic Human...
Education
The University of British Columbia
Employment Law
Seneca College of Applied Arts and Technology 1985 — 1986
Merchandising and Design
Alberta Emergency Management Agency-GoA January 2015 - Present
CIBC June 2014 - Present
RW Recruiting Agency April 2007 - Present
Wendy's/Arby's Group, Inc. January 2012 - August 2013
Delta Hotels April 2011 - January 2012
Bellstar Hotels & Resorts September 2006 - November 2010
Falcon Crest Lodge March 2005 - September 2006
Skills
Hotels, Hospitality Industry, Hospitality, Hospitality Management, Food & Beverage, Catering, Pre-opening, Resorts, Inventory Management, Vacation Rental, Recruiting, Front Office, Housekeeping, Tourism, Hotel Management
Education
The University of Calgary 2001 — 2003
Bachelor Hotel & Resort Management
SAIT 1999 — 2001
Hotel and Restaurant Management, Hospitality Administration/Management
Atlantica Hotel Halifax December 2014 - Present
Radisson Suite Hotel Halifax;Hilton Garden Inn Halifax Airport; Holiday Inn Express & Suites June 2013 - November 2014
Hilton Garden Inn Halifax Airport;Holiday Inn Express & Suites; Radisson Suites Halifax June 2013 - July 2014
Halifax Marriott Harbourfront Hotel July 2011 - June 2013
Delta Hotels September 2004 - July 2011
Juvenile Diabetes Research Foundation September 2001 - August 2004
Saint Mary's University September 1996 - August 2001
Skills
Marketing, Event Management, Business Development, New Business Development, Sales, Customer Satisfaction, Marketing Communications, Trade Shows, Food & Beverage, Account Management, Customer Service, Event Planning, Budgets, Hospitality, Sales Management, Contract Negotiation, Hotels, Marketing Strategy, Tourism, Coaching, Team Building, Hospitality Management, Revenue Analysis, Yield Management, Hospitality Industry, Hotel Management, Meeting Planning
Education
Saint Mary's University 1989 — 1993
Master of Education
Saint Mary's University 1988 — 1989
Bachelor of Education
Saint Mary's University 1984 — 1988
Bachelor of Arts
Colliers International-Canada May 2006 - Present
Delta Hotels September 2003 - June 2006
Fairmont Hotels & Resorts December 1999 - September 2003
Skills
Project Management, Contract Management, Construction, Budgets, Negotiation, Strategic Planning, Construction Management, Business Strategy, Contract Negotiation, New Business Development, Team Building, Sustainability, Sales Management, Microsoft Office, Project Planning, Sales, Process Scheduler
Education
The University of Hong Kong 1980 — 1983
Bachelor of Science (B.Sc.)-Engineering, Industrial Engineering
The Hong Kong Polytechnic University 1975 — 1978
HIgher Diploma in Electrical Engineering and UK CEI part II, Electrical Power Engineering
Simon Fraser University October 2014 - Present
Startup Weekend Vancouver March 2015 - Present
buizachristina.com May 2013 - Present
Delta Hotels September 2010 - August 2015
Startup Canada September 2013 - December 2014
VentureLabs June 2014 - September 2014
BookVibe June 2013 - January 2014
AIESEC Canada January 2013 - May 2013
AIESEC Simon Fraser University March 2012 - December 2012
AIESEC Simon Fraser University January 2011 - February 2012
Skills
Social Media, Marketing, Public Speaking, Volunteer Engagement, Business Development, Blogging, Event Management, Organizational..., Coaching, Strategic Planning, Salesforce.com, Sales Management, Training & Development, Training, Volunteering, Copywriting, Online Branding, Employee Training, Time Management, Sales, Recruiting, Strategic Partnerships, Customer Relations, Communication Analysis, Communication Research
Education
Simon Fraser University
Bachelor of Arts, Sociology
Byrne Creek Secondary School
Economics, Marketing, Psychology, Spanish
Gandhi Memorial International School
eVoque event management July 2014 - Present
Fairmont Pacific Rim August 2013 - July 2014
The Fairmont Vancouver Airport November 2010 - August 2013
Delta Hotels 2008 - 2010
Skills
Rooms Division, Micros, Property Management..., Banquets, Tourism, Opera, Convention Services, Food & Beverage, Event Planning, Yield Management, MICROS, Hospitality Industry, Hospitality, Hotel Management, Hospitality Management, Hotels
Education
Langara College
Business Management Diploma
Mortgage Architects September 2013 - Present
TD Canada Trust September 2010 - September 2013
Metterra Hotel on Whyte July 2006 - September 2010
Delta Hotels January 2004 - July 2006
Bagpipe Music By James January 1998 - January 2004
Skills
Social Media, Research, Customer Service, Leadership Development, Customer Satisfaction, PowerPoint, English, Microsoft Excel, Sales Management, Time Management, Finance, Tourism, Microsoft Word, Outlook, Negotiation, Hospitality, Microsoft Office, Windows, Budgets, Training, Teamwork, Sales, Leadership, Japanese, Investments, Team Building, Coaching, Strategic Planning, Team Leadership, Recruiting, Business Planning, Social Media Marketing, Event Management, Event Planning, Project Planning, Public Speaking, Business Development
Education
MacEwan University 2009 — 2010
Asia Pacific Management, Management, Japanese
University of Alberta 2004 — 2009
Arts, English, Japanese
Sophia University 2007 — 2008
Comparative Culture, English, Japanese, Economics
Thai Ivory Cuisine April 2013 - Present
ShengMao Hotel May 2012 - September 2012
Delta Hotels May 2011 - September 2011
Education
Mount Saint Vincent University 2009 — 2013
44° North Business Solutions Ltd. January 2015 - Present
BlueLight analytics inc. August 2013 - January 2015
Delta Hotels January 2007 - August 2013
Delta Hotels 2003 - 2007
Delta Hotels 2000 - 2003
Delta Hotels 1999 - 2000
Skills
Sales and Marketing, Public Relations, Employee Relations, Employee Engagement, Contract Negotiation, Hospitality Management, Hotel Management, Event Management, Event Planning, Connecting People, Quick Thinker, Solution Selling, Problem Solving, Creative Solutions, Strategic Planning, Catering, Hotels, Banquets, Budgets, Business Development, Customer Satisfaction, Leadership, Management, Marketing, New Business Development, Revenue Analysis, Sales, Strategy, Training, Tourism, Hospitality, Food
Education
Ryerson University 2008 — 2008
Hospitality Administration/Management
Black Rock Oceanfront Resort October 2014 - Present
Delta Hotels August 2008 - September 2014
Delta Sun Peaks Resort May 2005 - March 2007
Delta Sun Peaks Resort August 2002 - May 2005
Fairmont Hotels & Resorts August 1999 - October 2001
Delta Whistler Resort 1998 - 1999
Skills
Opera, Hospitality, Hotel Management, Sales, Banquet Operations, Front Office, Customer Service, Building Relationships, Sales Growth, Tour, Ski, Pre-opening, Food & Beverage, Catering, Menu Development, Banquets, Restaurants, Training, Hotels, Hospitality Industry, Hospitality Management, Resorts, Tourism
Education
The University of British Columbia
Bachelor of Arts, Canadian History
Capilano College
Diploma
McCormick December 2006 - Present
La Cie McCormick Canada December 2004 - December 2006
Delta Hotels February 2004 - December 2004
UPS October 2001 - October 2003
Skills
Transportation, Customs Regulations, Import, International Trade, Logistics Management, SAP, Warehousing, Supply Chain Management, Trade Compliance, Supply Chain, Export, International Logistics, Logistics
Education
Canadian Institute of Trade and Transportation 2008 — 2011
Traffic, Customs, and Transportation Clerk/Technician
CSCB 2006 — 2007
Certified Customs Specialist, Traffic, Customs, and Transportation Clerk/Technician
St. Thomas University (CA) 1998 — 2002
University of New Brunswick 1998 — 2002
nbcc 1998 — 2002
new brunswick community college 1998 — 2000
Capital Power Corporation May 2014 - Present
Deloitte China July 2013 - August 2013
Delta Hotels May 2011 - August 2011
Skills
Team Leadership, Microsoft Excel, Leadership, Teamwork
Education
York University - Schulich School of Business 2010 — 2014
iBBA
IÉSEG School of Management 2013 — 2013
Mayfair Lakes Golf and Country Club June 2012 - Present
Delta Vancouver Suites October 2011 - June 2012
Delta Hotels January 2011 - October 2011
Education
Vancouver Community College 2006 — 2008
Diploma, Hospitality Administration/Management
Kwantlen Polytechnic University 2001 — 2003
Interdisciplinary Design
Janet Cook Consulting Inc. January 1996 - Present
Deloitte February 2009 - December 2009
Calgary Health Region June 2007 - January 2008
Bridge Brand Food Services (a GFS Canada Company January 2005 - March 2006
Drake Beam Morin May 1989 - December 1995
Greyhound Canada 1986 - 1988
Delta Hotels 1981 - 1986
Skills
Employee Engagement, Performance Management, Organizational..., Leadership Development, Human Resources, Change Management, Organizational..., Recruiting, Management Consulting, HR Consulting, Employee Relations, Workforce Planning, Strategy, Coaching, Team Building, Career Counseling, Talent Management
Education
Queen's University
Bachelor of Arts (B.A.) Honours, Psychology
University of Calgary
Human Resources Certificate, Human Resources
PEO Canada February 2013 - Present
PEO Canada June 2012 - Present
PEO Canada May 2010 - May 2012
Shaw Communications May 2006 - January 2010
Shaw Communications May 2006 - August 2007
Delta Hotels November 1997 - April 2006
Skills
HRIS, Employee Relations, Employee Benefits, Benefits Administration, Onboarding, Human Resources, Deferred Compensation, Recruiting, Employee Engagement, New Hire Orientations, Payroll
Education
Mount Royal College 2010 — 2011
Human Resources Management Certificate, Human Resources
Southern Alberta Institute of Technology 1998 — 2000
Certificate, Tourism and Hospitality
Delta Hotels April 2010 - Present
Education
Saint Mary's University 1995 — 1998
History, Phychology
ADESA September 2015 - Present
Canjet Airlines, Division of IMP Group September 2010 - June 2015
Killam Properties Inc. September 2007 - September 2010
Delta Hotels April 2003 - September 2007
Skills
Recruiting, Employee Relations, Interviews, Human Resources, HR Policies, Screening, Payroll, Employee Benefits, Customer Service, Employment Law, Training, Deferred Compensation, Management, Personnel Management, Job Descriptions, Labor Relations
Education
Nova Scotia Community College 2006 — 2007
Advance Diploma, Human Resources
Mount Saint Vincent University 1998 — 2003
BTHM, Marketing and Business Certificate, Tourism and Hospitality
Radisson Admiral Toronto Harbourfront February 2013 - Present
Chartwell Retirement April 2009 - January 2012
Courtyard by Marriott Downtown Toronto April 2007 - March 2009
Renaissance Hotels May 2002 - April 2007
Delta Hotels 1996 - 2002
Skills
Menu Development, Menu Design, Culinary, Restaurant Management, Catering, Food & Beverage, Food Service, Hospitality Management, Hospitality, Budgeting, Banquets, Hotels, Restaurants, Hotel Management, Hospitality Industry, Pre-opening
Education
Humber College
Hotel/Motel Administration/Management
Covenant Health, Canada November 2012 - Present
Covenant Health January 2012 - November 2012
Covenant Health June 2007 - February 2012
Delta Hotels April 2006 - June 2007
Skills
Healthcare, Excel, Microsoft Office, Access, Research, Microsoft Excel, Employee Relations
Education
The University of Lethbridge 2007 — 2009
BMgt, Human Resources and Labour Relations
Delta Hotels January 2012 - December 2012
Delta Hotels October 2011 - December 2011
Comfort Suites Hotel December 2008 - December 2009
Naddy Enterprise Inc. May 1999 - March 2008
Regal Constellation Hotel May 1994 - December 1998
Delta Hotels April 1989 - December 1993
United Asian Bank Ltd. February 1977 - March 1987
Education
London Business School 1980 — 1982
ACCA
Madras University 1975 — 1978
Bachelor of Commerce (B.Com.)
The Omni King Edward Hotel July 2012 - Present
Delta Hotels and Resorts March 2012 - July 2012
Toronto Airport Marriott 2008 - 2011
Marriott Hotels 2008 - 2011
Delta Hotels 2002 - 2008
Metropolitan Hotel 1995 - 2000
Skills
Revenue Management, Hotel Management, Front Office, Hotels
Education
Ryerson University 1984 — 1988
Hospitality and Tourism
CGA
Fairmont Scottsdale Princess July 2011 - Present
Tourism Development Commission - City of Scottsdale January 2012 - Present
Fairmont Scottsdale Princess May 2006 - July 2011
Best Western International 1994 - 2005
Delta Hotels 1987 - 1989
Skills
Hospitality Industry, Hospitality, Resorts, Revenue Management, Hotels, Lodging, Tourism, Leisure, Promotions, Marketing Strategy, Sales Management, Special Events, Strategic Planning, Market Planning, Event Management, Yield Management, Team Building, Hospitality Management, Forecasting, Revenue Analysis, Marketing, Budgets, Hotel Management, Event Planning, Meeting Planning, Trade Shows, Convention Services, Property Management..., Pre-opening, Front Office, Sales, Hotel Booking, Rooms Division
Education
Ryerson University
Scarlett Heights Collegiate Institute
Stanstead College
Willingdon
ZTE Canada April 2015 - Present
n/a-freelance April 2014 - Present
Skyline Hotels & Resorts April 2013 - April 2014
UPS May 2011 - April 2013
Birchall & Associates August 2010 - May 2011
Birchall & Associates August 2010 - October 2010
Delta Hotels May 2008 - December 2009
Skills
Event Planning, Event Management, Public Relations, Community Relations, Internal Communications, Media Relations, Social Media, Communications Planning, Corporate Communications, Writing, Strategic Communications, Newsletters, Press Releases, Marketing Communications, Editing, Copywriting, Social Media Marketing, Crisis Communications, Speech Writing, Facebook, Publicity, Strategic Planning
Education
Humber College 2010 — 2010
Public Relations Certificate, Public Relations
University of Guelph 2003 — 2008
B.Comm, Tourism Management
Delta Hotels September 2011 - Present
The Park Hotels September 2005 - April 2011
The Kenilworth Beach Resort & Spa, Goa, India April 1997 - September 2005
South Seas Island Resort August 1999 - May 2000
Skills
Team Management, Customer Service, Budgets, Competitive Analysis, Food & Beverage, Rooms Division, Hotels, Front Office, Hotel Management, Restaurants, Hospitality, Pre-opening, Hospitality Industry, Hospitality Management, Catering, Revenue Analysis, Banquets, Resorts, Restaurant Management, Fine Dining, Event Management
Education
Southern New Hampshire University 1999 — 2000
BASHA, Bachelor of Applied Science In Hospitality
Indira Gandhi National Open University 1996 — 1999
Bachelors of Commerce, Accounting and Economics
Education Institute of American and Motel Association of America 1997 — 1998
Diploma, Hospitality
International Institute of Hotel Management 1994 — 1997
Diploma, Hospitality
FRHI Hotels & Resorts April 2013 - Present
Fairmont Raffles Hotels International July 2008 - April 2013
Fairmont Hotels & Resorts 2005 - 2008
Delta Hotels May 1997 - January 2005
Skills
MICROS, Hyperion HFM, Hyperion Planning, Oracle HR, Opera, Varicent, Hotel Management, Opening Hotels, SAS, Informatica, Project Management, Project Planning, Strategic Planning, IT Business Strategy, Distribution, Reservations, Front Office
Education
Ryerson University 1995 — 1998
B. Comm, Hospitality and Tourism
Western University 1989 — 1992
Biology
Marriott International March 2014 - Present
Marriott International October 2011 - March 2014
Delta Hotels and Resorts June 2008 - September 2011
Delta Hotels December 2006 - June 2008
Skills
Hotels, Hospitality Industry, Hospitality, Revenue Analysis, Resorts, Food & Beverage, Front Office, Tourism, Banquets, Catering, Sales, Event Management, Meeting Planning
Education
McMaster University 2002 — 2006
Eastview Secondary School
The Fairmont Hotel Macdonald April 2015 - Present
Delta Edmonton South Hotel & Conference Centre June 2013 - April 2015
Delta Hotels June 2008 - June 2013
Skills
Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Resorts, Hospitality, Food & Beverage, Meeting Planning, Restaurants, Tourism, Corporate Events, Event Management, Event Planning, Revenue Analysis, Weddings, Yield Management, Catering, Convention Services, Menu Development
Education
University of Alberta 2010 — 2012
Certificate, Management Development
University of Alberta 2000 — 2002
Certificate, Human Resources Management
Northern Alberta Institute of Technology 1996 — 1998
Diploma, Food Services & Nutrition Management
Sysco Calgary July 2013 - Present
SAIT Faculty Tourism & Hospitality September 2007 - Present
Sysco Calgary September 2006 - Present
Rocky View County June 2006 - Present
Delta Hotels June 2005 - September 2006
University of Calgary September 2003 - May 2005
Cottonwood Golf CC, DeWinton, AB January 2002 - September 2003
Double Arrow Ventures 1998 - 2002
Sheraton Cavalier Hotel Calgary 1989 - 1997
Skills
Culinary Skills, Menu Development, Food Service, Restaurants, Catering, Restaurant Management, Cooking, Food & Beverage, Food, Cuisine, Banquets, Hospitality, Recipes, Fine Dining, Food Safety, Customer Service, Sanitation, Wine, Event Management, Hotels, Budgets, Hospitality Management, Inventory Management, Strategic Planning, Food Industry, Hospitality Industry, Food Cost Analysis, Event Planning, Food Preparation, Training, Food Quality, Seafood, Culinary Management, Leadership, Food Cost Management, Microsoft Office, Menu Engineering, Coaching, Menu Costing, Microsoft Excel, Resorts, Pre-opening, HACCP, Team Building, Microsoft Word, Sales
Education
Lakeland College 2008 — 2009
1001 Level 1&2, Professional Firefighter
Canadian Culinary Institute 2001 — 2003
CCC, Professional Chef
Southern Alberta Institute of Technology 2001 — 2003
CCC, Culinary Arts
Dr Martin LeBoldus 1982 — 1986
High School Diploma
Ross Real Estate 2007 - Present
Delta Hotels 2007 - 2010
Calgary Stampede 2004 - 2007
Fairmont Hotels and Resorts 2001 - 2005
Skills
Event Planning, Customer Service, Event Management, Budgets, Social Media, Sales, Hospitality Management, Hotels, Marketing, Hospitality, Real Estate, Public Speaking, Marketing Strategy, Sales Management, Condos, Investment Properties, Negotiation, Residential Homes, Contract Negotiation
Education
University of Calgary 1999 — 2005
BHRM, Hotel and Resort Management
Southern Alberta Institute of Technology 1997 — 1999
Hotel and Restaurant Management, Hotel and Restaurant Management
The Institute for Performance and Learning July 2014 - Present
TAVA - Toronto Association for Volunteer Administration July 2013 - June 2015
Canadian Society for Training and Development July 2013 - June 2014
Canadian Society for Training and Development July 2012 - June 2013
Canadian Society for Training & Development March 2009 - June 2012
Canadian Blood Services March 2007 - September 2008
Delta Hotels August 2004 - March 2007
Skills
Corporate Partnership..., Relationship Management, Strategic Planning, Leadership, Sponsorship, Marketing, Sales, Organizational..., Program Management, Organizational..., Team Building, Staff Development, Community Development, Customer Service, Coaching, Budgets, Performance Management, Negotiation, Event Management, Volunteer Management, Public Relations, Fundraising, Human Resources, Time Management, Interviews, Non-profits, Recruiting, Teamwork, Social Media, Nonprofits
Education
Compu College School of Business
Humber College
Scotiabank November 2011 - Present
ATS Automation Tooling Systems February 2010 - November 2011
Eloqua December 2009 - February 2010
Delta Hotels September 2008 - June 2009
Mac's Convenience Stores Inc. 2004 - 2008
Spherion Staffing 2001 - 2004
Skills
Performance Management, Recruiting, Human Resources, Talent Acquisition, Training, Temporary Placement, Leadership, Talent Management, Employee Relations, Management, HRIS, Employee Engagement, Succession Planning, Banking, Onboarding, Communication, Presentation Skills, Sourcing, Strategy
Education
London Metropolitan University 1992 — 1996
Bachelors (Honours), Business Studies
GWL Realty Advisors August 2011 - Present
GWL Realty Advisors March 2007 - August 2011
GWL Realty Advisors March 2005 - March 2007
Delta Hotels May 1995 - March 2005
Skills
Property Management, Leases, Real Estate, Disposition, Real Estate Economics, Contract Negotiation, Negotiation, Location Intelligence, Contract Management
Education
BOMI International 2012 — 2015
RPA, Real Property Administrator, A
Niagara College 1991 — 1993
Yes, Human Relations
Compass Group Canada August 2014 - Present
Compass Group Canada September 2008 - August 2014
Delta Hotels February 2004 - September 2008
Casino Nova Scotia 1995 - 2003
Skills
Food & Beverage, Hospitality Management, Restaurant Management, Catering, Restaurants, Hotels, Hospitality, Food Service, Banquets, Food Safety, Cooking, Food, Menu Development, Hotel Management, Customer Service, Training, Event Management, Customer Satisfaction, Hospitality Industry, Fine Dining, Culinary Skills, Cuisine, Recipes, Pre-opening, Resorts, Micros
Education
Mount Saint Vincent University 1990 — 1992
Mount Saint Vincent University, Bachelor of Tourism and Hospitality Management
Nova Scotia Community College 1987 — 1989
Hotel and Restaurant Management, Hotel, Motel, and Restaurant Management
Green Earth Organics September 2013 - Present
Delta Hotels January 2011 - December 2012
Foreign Affairs and International Trade Canada May 2009 - December 2010
Shell January 2006 - September 2008
Delta Lodge at Kananaskis 2004 - 2005
Canadian Rocky Mountain Resorts 2004 - 2005
Skills
Event Planning, Customer Service, Tourism, Strategic Planning, Hospitality, Teamwork, Negotiation, PowerPoint, Microsoft Office, Budgets, Microsoft Word, Microsoft Excel, Fundraising, Sales, Team Leadership, Hospitality Management, Hotels, Business Planning, Front Office, Leadership, Marketing Strategy, Time Management, Team Building, Marketing Communications
Education
Mount Royal University 2006 — 2010
Bachelor of Applied Business and Entrepreneurship, International Business
Forum for International Trade Training 2005 — 2010
Certified International Trade Professional, International Business
Mount Royal University 1999 — 2010
BBA, International Business/Entrepreneurship
International Concierge Institute 2000 — 2001
Diploma in Hospitality Services Management
Ontario Public Service June 2013 - Present
Ontario Public Service July 2012 - June 2013
Ontario Public Service October 2011 - June 2012
University of Toronto November 2009 - October 2011
Delta Hotels October 2007 - September 2008
Glacier Park, Inc. June 2007 - September 2007
Queen's University June 2006 - April 2007
Skills
Policy Analysis, Program Development, Strategic Planning, Team Leadership, Higher Education, Leadership Development, Program Evaluation, Organizational..., Event Management, Curriculum Development, Nonprofits, Public Relations, Policy, Volunteer Management, Media Relations, Public Policy, Program Management, Workshop Facilitation, Public Speaking, Training, Project Management, Research, Recruiting, Community Outreach, Career Counseling
Education
London School of Economics and Political Science
MSc
Queen's University
BA (Hons)
New Castle Hotels & Resorts 2002 - Present
Westin Nova Scotian October 2001 - Present
Delta Hotels 1998 - 2001
Skills
Resorts, Employee Relations, Recruiting, Employee Engagement, Succession Planning, Hospitality Industry, Human Resources, Hospitality, Hotels, Event Management, Performance Management, Hospitality Management, Yield Management, Workshop Facilitation, Employee Benefits, Labor Relations, Management, Leadership, HR Consulting, Pre-opening, Hotel Management, HR Policies
Education
The University of British Columbia
B.Comm, Human Resources
Delta Hotels & Resorts May 2014 - Present
Delta Hotels January 2009 - Present
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hospitality, Hotels, Tourism, Customer Service
Education
Saint Mary's University 1995 — 1999
Commerce, Marketing
West Kings 1990 — 1995
Delta Hotels March 2011 - Present
Education
Nova Scotia Community College 2008 — 2010
Business Administration, Marketing
Angus Glen Golf Club February 2010 - Present
spectrum catering May 2009 - September 2009
Events plus May 2007 - August 2009
Delta Hotels January 2007 - March 2007
Skills
Culinary Skills, Banquets, Catering, Cuisine, Food, Cooking, Wine, Gourmet, Sanitation, Chef, Food Safety, Food Quality, Recipe Testing, Menu Costing, Food Preparation, Sauces, Menu Engineering, Micros, Hotel Management, Culinary Management, Bartending
Education
Humber College 2003 — 2006
culinary administration, cunlinary mangement
Capilano Golf and Country Club July 2012 - Present
Delta Hotels August 2011 - May 2012
Delta Hotels September 2010 - September 2011
Cataraqui Golf and Country Club May 2008 - October 2010
Milestones Bar and Grill January 2008 - April 2008
Britannia Yacht Club November 2007 - January 2008
Royal Vancouver Yacht Club September 2001 - October 2007
Skills
Food & Beverage, Hospitality Industry, Restaurants, Fine Dining, Hospitality Management, Food, Employee Training, New Hire Orientations, Recruiting, Jonas, Micros, Food Service, Wine, Catering, Event Planning, Event Management, Menu Development, Convention Services, Banquets, Rooms Division, Guest Service Management, Front Office, Customer Service, Cpr Certified, Serving It Right, Hotels, Yield Management, Social Media, Leadership, Public Relations, Customer Satisfaction, Restaurant Management, Opera, Tourism
Education
Royal Roads University 2008 — 2010
BA, International Hotel Management
TooBa Physical Acting Centre 1999 — 2001
Professional Acting Diploma, Acting
Vancouver Island University 1995 — 1997
Associate Theatre Degree, Theatre/Theater
Samuel April 2011 - Present
The Travel Corporation May 2004 - April 2011
Delta Hotels December 2003 - January 2008
Trafalgar Tours 2006 - 2007
Education
Dale Carnegie Course 2010 — 2010
personal growth / leadership
Humber College
Tourism & Travel
ConferenceDirect November 2009 - Present
Delta Hotels and Resorts July 2000 - September 2009
Delta Hotels 2000 - 2009
Skills
Hotels, Revenue Analysis, Meeting Planning, Hospitality Industry, Hospitality, Convention Services, Account Management, Budgets, Contract Negotiation, Customer Satisfaction, Customer Service, Event Management, Event Planning, Hospitality Management, Hotel Management, Resorts, Sales, Sales Management, Time Management, Tourism, Trade Shows, Yield Management
Education
Mount Saint Vincent University 1987 — 1991
Tourism & Hospitality Management
Brooks Brothers July 2015 - Present
Brooks Brothers August 2009 - July 2015
Hudson's Bay Company September 2006 - April 2009
Delta Hotels December 1996 - October 2001
Skills
Retail, Sales, Fashion, Marketing, Leadership, Management, Customer Service, Retail Sales, Time Management, Apparel, Loss Prevention, Sales Management, Store Management, Visual Merchandising, Profit, Event Management, Merchandising, Customer Satisfaction, Social Networking, Hospitality, Inventory Management, Customer Experience, New Store Openings, Event Planning, Store Operations, Weddings, New Store Development, Hotels, Trend Analysis, Inventory Control, Styling, Food & Beverage, Account Management, Hospitality Management, Retail Management, Software Sales, Culinary, Food, POS, Trend, Hospitality Industry, Microsoft Excel, New Business Development, Hotel Management, Microsoft Office, Corporate Events, Network Marketing, Direct Sales, Social Media Marketing, Luxury Goods
Education
Humber College 1994 — 1998
Associate's degree
Humber College
hotel & restaurant management
Metafore May 2012 - Present
Hilton May 2008 - January 2012
Top Notch Personnel April 2008 - April 2008
D-Link Networks May 2006 - May 2007
Delta Hotels March 2005 - May 2006
Skills
Benefits Administration, New Hire Orientations, HRIS, Recruiting, Employee Engagement, New Hire Orientation, Recognition Programs, Public Speaking, Team Building, Recruitment/Retention, Conducting Interviews, Windows, Hiring, Training, Human Resources, Deferred Compensation, Employee Relations, Onboarding, Workforce Planning, Applicant Tracking..., Hotels, Talent Acquisition, HR Policies, Talent Management, Incentive Programs, Interviews, Employee Benefits, Technical Recruiting, Personnel Management, Screening Resumes, Employee Training, Screening, Employee Recognition, HR Consulting, Internet Recruiting, Contract Recruitment, Recruitment Advertising, Benefits Negotiation, Organizational..., Sourcing, Building Relationships, Executive Search, IT Recruitment, Labor Relations, Leadership, Permanent Placement, Succession Planning, Training Delivery, Vendor Management, Employer Branding
Education
Sheridan College 2007 — 2008
Human Resources Management Certificate, Human Resources Management/Personnel Administration, General
York University
Bachelor of Administrative Studies, Business Administration, Management and Operations
Marriott Vancouver Airport Hotel June 2015 - Present
Marriott Vancouver Airport Hotel June 2013 - June 2015
Delta Hotels February 2008 - June 2013
Delta Hotels August 2007 - February 2008
Hyatt Hotels August 2006 - August 2007
Delta Hotels April 2005 - July 2006
Fairmont Hotels and Resorts 2003 - 2004
Skills
Hospitality Industry, Revenue Management, Hospitality Management, Revenue Analysis, Catering, Account Management, Marketing, Sales, Hospitality, Tourism, Negotiation, Hotels, Resorts, Food & Beverage, Restaurants, Trade Shows, Customer Service, Convention Services, Hotel Management, Front Office, Rooms Division, Meeting Planning, Hotel Booking, Business Travel, Banquets, Pre-opening
Education
Northern Alberta Institute of Technology 2003 — 2004
Diploma, Hospitality Management
Beaumont 1995 — 2000
Crowne Plaza Kitchener-Waterloo August 2013 - September 2015
Crowne Plaza Kitchener-Waterloo August 2013 - August 2014
Holiday Inn Kitchener-Waterloo December 2011 - August 2013
The Creative Bride November 2010 - April 2013
Walper Terrace Hotel December 2009 - April 2011
Delta Hotels Kitchener January 2007 - December 2009
Delta Hotels 2006 - March 2007
Skills
Creative Services, Project Planning, Coordinating Events, Building Relationships, Hotels, Customer Service, Sales, Event Management, Trade Shows, Corporate Events, Hospitality, Contract Negotiation, Management, Event Planning, Catering, Customer Satisfaction, Revenue Analysis, Menu Development, Wedding Planning, Entertainment, Hospitality Industry, Weddings, Hospitality Management, Meeting Planning, Marketing, Food & Beverage, Convention Services, Front Office
Education
Seneca College of Applied Arts and Technology
Sales & Marketing
The Wedding Planners Institute of Canada Inc
Wedding Planning
BFL CANADA August 2014 - Present
The Pickering Horse Centre March 2003 - Present
Strike Entertainment October 2013 - April 2014
Future Pathfinders Pty Ltd October 2013 - April 2014
The Story Bridge Hotel May 2013 - September 2013
S-Trip! July 2011 - January 2013
Portly Piper Pub June 2011 - September 2011
Second Cup December 2007 - April 2011
Massey's Restaurant April 2009 - January 2011
Delta Hotels November 2008 - April 2009
Skills
Hospitality, Customer Service, Tourism, Sales, Food & Beverage, Social Media, Leadership, Public Speaking, Event Planning, Travel Planning, Adventure Travel, Restaurants, French, Marketing, Microsoft Office, Recruiting, Hotels, Leisure Travel, Tourism Management, Coaching, Microsoft Excel, Computers, Events Coordination, Destination Events, Destination Marketing, Sustainable Tourism, Promotional, Equestrian, Bilingual, Communication, Food Service, Microsoft Word, Bartending, Waitressing, Customer Satisfaction, Operations Management, Sales Operations, Insurance, Horses, Farm & Ranch Insurance, Risk Management
Education
University of Guelph 2007 — 2011
B. Comm, Tourism Management
Northwestern State University 2010 — 2010
Bachelor of Commerce
Insurance institute
Grey Eagle Resort & Casino February 2014 - Present
Service Plus Inns & Suites March 2011 - January 2014
Deerfoot Inn and Casino April 2007 - January 2014
Marriott at River Cree Resort & Casino May 2006 - April 2007
Fairmont Hotels and Resorts May 2005 - April 2006
Delta Hotels 2002 - 2005
Skills
Sales Management, Hotel Management, Sales Operations, Sales, Management, Leadership, Revenue Analysis, Hospitality Management, Hospitality Industry, Hotels, Direct Sales, Banquets, Team Management, Yield Management, Food & Beverage, Sales Process, Customer Service, Hospitality, Time Management, Resorts, Marketing Communications, Trade Shows, Negotiation, Hotel Booking, Selling, Pre-opening, Catering, Team Building, Tourism, Restaurants, Event Planning, Meeting Planning, Event Management, Social Media Marketing, Convention Services, Marketing Strategy
Education
Sauder School of Business 2009 — 2011
Real Estate Appraisal, Real Estate
Southern Alberta Institute of Technology 1995 — 1998
Business Administration, Sales, Distribution, and Marketing Operations, General
WBLI Chartered Accountants November 2012 - Present
Delta Hotels May 2008 - January 2014
Aditya Birla Minacs June 2007 - April 2008
Skills
Accounting, Tax Accounting, Tax Returns, Caseware, Assurance, Corporate Tax, Financial Statements, Financial Planning, Financial Accounting, Financial Analysis, Financial Reporting, Auditing, Microsoft Excel, Tax
Education
Saint Mary's University 2008 — 2011
Bachelor of Commerce, Accounting
NGX May 2014 - Present
Solium July 2013 - May 2014
Solium July 2012 - July 2013
Proven Reserves Exploitation Ltd. June 2011 - August 2011
Delta Hotels June 2008 - September 2010
Skills
Time Management, Customer Service, Microsoft Excel, Team Leadership, Microsoft Office, Public Speaking, Event Planning, Financial Analysis, Sales, Data Analysis, Teamwork, Accounting, Analysis, Business Analysis, Leadership, Financial Modeling, Management, Project Management, Finance, Risk Management, Strategic Planning, PowerPoint, Social Media
Education
CFA Institute 2012 — 2015
Passed all 3 levels
Santa Clara University - Leavey School of Business 2012 — 2013
Certified Equity Professional
The University of Calgary 2007 — 2012
Bachelor of Commerce (B.Com.), Finance
The University of Calgary 2007 — 2012
Bachelor of Arts (B.A.), Psychology
Suncor Energy August 2012 - Present
Suncor Energy December 2011 - September 2012
Suncor Energy April 2011 - December 2011
Delta Hotels July 2010 - April 2011
Dexterity Consulting December 2009 - July 2010
Cross Border Communications January 2010 - June 2010
WorldSkills Calgary 2009 May 2009 - September 2009
Skills
Risk Management, Training, Management, Workshop Facilitation, Project Management, Team Building, Project Planning, Human Resources, Recruiting, Time Management, Teamwork, Public Relations, Social Media Marketing, Marketing, Budgets, Entrepreneurship, Social Media, Interviews, Procurement, Sales, Onboarding, Strategy, Team Leadership, CRM, Proposal Writing, SAP, Leadership
Education
University of Calgary 2014 — 2015
Canadian Risk Management (CRM), Risk Management
Southern Alberta Institute of Technology / SAIT 2012 — 2014
Applied Project Management Certificate
Yorkville University
Mount Royal University 2007 — 2010
Delta Hotels July 2011 - Present
Delta Hotels January 2010 - June 2011
Inn at the Quay May 2004 - January 2010
Travelodge Hotel YVR January 2000 - April 2004
Skills
Hospitality Industry, Revenue Analysis, Hotel Management, Hospitality Management, Hotels, Rooms Division, Hospitality, Food & Beverage, Event Management, Yield Management, Sales Management, Front Office, Sales, Event Planning, Banquets, Customer Service, Account Management, Convention Services, Meeting Planning, Hotel Booking, Tourism, Property Management..., OnQ, Opening Hotels, Guest Service Management, Micros, Catering, Opera, Leisure, Business Travel, Restaurants, Concierge Services, Travel Management, Revenue Forecasting, MICROS
Education
BCIT 2007 — 2008
Sales & Marketing 101
Kwantlen Polytechnic University 1995 — 1995
Certificate, Hospitality Management
Dr. Knox High School 1968 — 1971
grade 12
Ryder System, Inc. January 2011 - Present
International Air Transport Association (IATA) August 2010 - January 2011
International Air Transport Association (IATA) December 2006 - August 2010
International Air Transport Association (IATA) November 2004 - December 2006
Delta Hotels November 2002 - November 2004
Delta Hotels October 1999 - October 2003
Skills
Airlines, New Business Development, Revenue Analysis, Transportation, Aviation, Airports, Fleet Management, Fleet Leasing, Trucking Industry, Comparative..., Public Speaking, Public Relations, Proposal Generation, Managing Distribution..., Channel Partner..., Vendor Relationships, Solution Development, Solution Selling, Contract Negotiation, Competitive Analysis &..., Key Account Acquisition..., Executive Presentations..., Prospecting and Lead..., Lead Qualification, Cross-functional Team..., Business Development, Business Strategy, IATA, Management, CRM, Competitive Analysis, Strategy, Air Freight
Education
McGill University 1995 — 1997
Certificate
NSCC May 2014 - Present
Delta Hotels August 2009 - June 2014
NSCC January 2012 - June 2012
Delta Hotels June 2005 - August 2009
Delta Hotels November 2004 - June 2005
Delta Hotels November 2003 - November 2004
Delta Hotels February 1999 - October 2003
Skills
Revenue Management, Online Marketing, Distribution Management, Yield Management, Hospitality Management, Property Management..., Tourism, Revenue Forecasting, Business Travel, Revenue Analysis, Hospitality Industry, Front Office, Hotels, Food & Beverage, Hotel Management, Marketing, Catering, Time Management, Hospitality, Forecasting, Customer Satisfaction, Customer Service, Concierge Services, Resorts, Hotel Booking, Rooms Division, Pre-opening, Micros, Reservation
Education
University of Prince Edward Island 2015 — 2017
Master of Education (MEd), College Leadership
Mount Saint Vincent University
Bachelor Tourism and Hospitality Management (current), Accounting and Business/Management
Nova Scotia Community College 1997 — 1999
Tourism Management
Hilton Suites Toronto/Markham Conference Centre & Spa August 2014 - Present
Delta Hotels June 2012 - August 2014
DoubleTree by Hilton Toronto Pearson Airport March 2011 - June 2012
Global Vision Hotels February 2009 - February 2011
Parkway Hotels November 2005 - February 2009
Courtyard by Marriott Downtown Toronto November 2004 - November 2005
Skills
Strategic Planning, Market Planning, Hotel Management, Hotels, Hospitality, Hospitality Management, Hospitality Industry, Front Office, Food & Beverage, Resorts, Rooms Division, Catering, Budgets, Forecasting, Yield Management, Customer Satisfaction, Banquets, Micros, Pre-opening, Hotel Booking, Management, Opera, Menu Development, Restaurant Management, Sales, Fine Dining, Teamwork, Cost Control, Inventory Management, Negotiation, Meeting Planning, Pre-opening experience, OnQ, Operations Management, Revenue Forecasting, Guest Service Management, Leadership, Training, Opening Hotels, Property Management..., Tourism, Lodging, Restaurants, Convention Services, Reservation, Leisure, Pricing, P&L, Food, Cuisine
Education
Revenue Management - ecornell 2008 — 2008
Certificate
Institute of Hotel & Tourism Management, Lucerne, Switzerland 1996 — 1997
Hospitality and Tourism Managemnt
Degree in Accounting, Osmania University 1991 — 1994
B.com
Hotel, Catering & Applied Nutrition Management, Madras 1991 — 1994
Hospitality
Kendriya Vidyalaya colaba
CompuSteel Detailing Services January 2015 - April 2015
Sodexo May 2008 - July 2012
Delta Hotels May 2007 - October 2007
Ontario Ministry of Health and Long-Term Care 2004 - 2005
Skills
Microsoft Office, Microsoft Excel, AutoCAD, 3D Architectural..., Construction Engineering, Project Estimation, AutoCAD Civil 3D, Concrete, Ontario Building Code, MathCAD, Construction Drawings, Tekla Structures, Technical Writing, Project Management, Microsoft Project, Mechanical Systems, Steel Detailing, Reinforced Concrete, Sewer Design, Architectural Design, Architectural Drawings, Team Leadership, Manual Drafting, Site Plans, Teamwork, Team
Education
Niagara College 2012 — 2015
Engineer's Diploma, Construction Engineering Technology
Saint Lawrence College 2006 — 2008
Hospitality and Tourism Management Diploma
Saint Lawrence College 2002 — 2006
Computer Programmer Analyst Diploma
Delta Hotels July 2014 - March 2015
GE Capital Real Estate August 2008 - June 2014
Bentall Kennedy May 2004 - July 2008
Brookfield Properties August 1994 - April 2004
Sun Life Trust April 1991 - July 1994
Mollenhauer Properties Limited April 1989 - March 1991
Campeau Corporation April 1988 - March 1989
Lehndorff Investor Services Limited July 1987 - March 1988
BMO June 1985 - June 1987
Skills
Corporate Real Estate, Asset Management, Portfolio Management, Commercial Real Estate, Finance, Strategy, Disposition, Management, Leases, Real Estate Economics, Real Estate Development, Tenant, Banking, Lease Administration, Location Intelligence, Lease Negotiations, Real Estate, Brokerage, Commercial Leasing, Contract Negotiation, Dispositions, Landlords, Property Management, Real Estate Transactions, Shopping Centers
Education
York University 1981 — 1984
MBA, Finance
Ryerson University 1977 — 1981
B. Arch. Tech., Project Management
Delta Hotels January 2007 - Present
Free For All Marketing, Inc May 2011 - October 2011
Cara Operations February 2009 - February 2010
Delta Hotels February 2008 - September 2009
Cara Operations September 2006 - August 2007
Apple Jacks August 2005 - February 2006
Skills
Hospitality Management, Hotels, Hospitality Industry, Hospitality, Customer Service, Event Management, Microsoft Office, Social Media, Time Management, Microsoft Excel, Event Planning, Teamwork, Front Office, Banquets, Advertising, Micros, Training
Education
Seneca College of Applied Arts and Technology
Business Administration - Marketing
Middlefield
St. Andrew's Club & Conference Centre May 2008 - Present
St. Andrew's Club & Conference Centre May 2008 - Present
Delta Hotels September 2012 - September 2013
IKON Office Solutions at Gowlings Lafleur & Henderson LLP 2003 - 2007
Famous People Players 2002 - 2002
Skills
Event Planning, Customer Service, Customer Satisfaction, Time Management, Account Management, Sales, Microsoft Office, Leadership, Employee Relations, Team Leadership, Team Building, Training, Project Planning, Social Media, Event Management, Outlook
Education
Ryerson University 2002 — 2003
(private) February 2011 - Present
Faubourg March 2015 - June 2015
Faubourg March 2015 - March 2015
Bistro Sakana July 2013 - February 2015
Caffè Artigiano April 2014 - June 2014
L'Hermitage Hotel Vancouver March 2013 - June 2013
Delta Hotels March 2011 - September 2012
Jet Set Sports January 2010 - March 2010
Starbucks September 2007 - November 2009
Manning Park Resort June 2007 - August 2007
Skills
Hospitality Management, Customer Service, Customer Relations, Customer Engagement, Highly motivated..., Customer Experience, Team Oriented, MICROS - Opera PMS, Microsoft Office, Upselling, Team-oriented, Team Motivator, Up-selling, Public Speaking, Property Management..., Restaurants, Tourism, Professional Writing, Hotels, Front Office, Hospitality, Training, Hospitality Industry, Guest Service Management, Rooms Division, Teamwork
Education
Le Cordon Bleu Paris 2015 — 2015
Patisserie de Base, Culinary Arts
Vancouver Community College 2014 — 2015
Pastry Arts - Artisan Baking Certificate, Culinary Arts
Vancouver Community College 2009 — 2013
Bachelor's Degree, Hospitality Management
Centennial Secondary 2003 — 2007
High School Degree
Metro Toronto Convention Centre March 2014 - Present
Langham Hospitality Group August 2012 - March 2014
Hospitality Human Resources Professionals Association March 2012 - March 2014
Marriott International May 2011 - August 2012
Marriott International January 2011 - April 2011
Hospitality & Tourism Management Student Association May 2010 - April 2011
Department of Foreign Affairs May 2010 - July 2010
Delta Hotels August 2007 - July 2010
Ryerson Commerce Society May 2009 - April 2010
Education
Ryerson University 2006 — 2011
BComm, Hospitality and Tourism Management, Minor: Human Resources Management
Iroquois Ridge HS
Del Condominium Rentals July 2015 - Present
SpringHill Suites by Marriott August 2013 - Present
DelSuites June 2014 - July 2015
Homewood Suites by Hilton Hotel July 2012 - January 2015
Delta Hotels July 2011 - October 2011
Delta Hotels March 2010 - October 2011
Skills
Hospitality, Hotels, Front Office, Teamwork, Customer Service, OnQ, Customer Satisfaction, Menu Development, Hospitality Management, Training, Opera, Creative Problem Solving, Solution Implementation, Tourism, Restaurants, Hospitality Industry
Education
Seneca College of Applied Arts and Technology 2009 — 2011
Hotel Management, Hospitality and Tourism
Deloitte November 2013 - Present
Chinese Professionals Association of Canada (CPAC) June 2014 - Present
B Accountability January 2013 - January 2013
KPMG Transaction Services June 2012 - July 2012
World Trump Ltd May 2012 - June 2012
Delta Hotels May 2010 - April 2011
FIG Catering, For Intimate Gatherings June 2009 - August 2009
Education
The University of Western Ontario - Richard Ivey School of Business 2011 — 2013
Bachelor of Arts, Honors Business Administration
University of Guelph 2008 — 2011
Bachelor of Commerce, Hotel and Food Administration (Co-op)
Unionville High School 2004 — 2008
Ontario Secondary School Diploma, OSSD
Mackenzie Investments May 2015 - August 2015
LEVEL5 Strategy Group June 2013 - August 2014
CARGO Cosmetics June 2011 - August 2012
Delta Hotels July 2010 - August 2010
Education
Queen's University 2013 — 2017
Bachelor of Commerce (BCom)
St Clement's School 2007 — 2013
Cactus Club Cafe June 2013 - January 2014
Shangri-La Hotels and Resorts January 2009 - June 2013
St. Kilda Road Parkview Hotel January 2004 - January 2005
Delta Hotels 2001 - 2004
Air Canada September 2001 - September 2003
Skills
Microsoft Office, Delphi, Micros, Food & Beverage, Sales, Product Marketing, Restaurants, Pre-opening, Hotels, Cuisine, Hotel Management, Catering, Management, Hospitality, Front Office, Hospitality Industry, Revenue Analysis, Marketing, Resorts, Hospitality Management, Tourism, Rooms Division
Education
Cornell University 2013 — 2014
Certificate in Restaurant Revenue Management
Cornell University 2011 — 2012
Hospitality Marketing
Langara College 2009 — 2011
Bachelor of Business Administration (B.B.A.), International Business
Thompson Rivers University 2006 — 2008
Hotel and Resort Management
Sea Land Air Flight Training Centre
Aircraft Pilot (Private)
Carriage House Inn Ltd. January 2015 - Present
Redrock Camps February 2014 - December 2014
Marriott International April 2012 - January 2014
Delta Hotels October 2009 - June 2012
Fairmont Hotels and Resorts March 2008 - September 2009
It's the Icing on the Cake September 2007 - March 2008
Skills
Pastry, Menu Development, Recipes, Catering, Menu Costing, Banquets, Fine Dining, Culinary Skills, Hospitality Industry, Chef, Project Management, Hotels, Intercultural..., Resorts, Cooking, Hotel Management, Hospitality
Education
George Brown College 2006 — 2008
Diploma, Culinary Management
Seneca College of Applied Arts and Technology 2004 — 2007
International Business Administration
Jane Inc. September 2012 - Present
SilverBirch Hotels & Resorts June 2010 - Present
Delta Hotels June 2010 - June 2014
Aeroguard Group March 2005 - December 2011
Contemporary Security Canada 2009 - 2011
Carlson Wagonlit Travel 1998 - 2003
Alliance Atlantis September 1996 - September 1999
BTI Canada 1998 - 1999
Ernst & Young September 1986 - September 1994
Skills
Contract Negotiation, Operations Management, Strategic Planning, Team Building, Leadership, Budgets, Business Planning, Coaching, Business Strategy, New Business Development, Negotiation, Team Leadership, Risk Management, Start-ups, Sales Management, Sales, Recruiting, Strategic Partnerships, Strategy, Team Management, Teamwork, Training, Public Speaking, Public Relations, Project Planning, Process Improvement, Account Management, Analysis, Business Development, Change Management, Cross-functional Team..., Customer Satisfaction, Customer Service, Employee Relations, Entrepreneurship, Event Management, Event Planning, Financial Analysis, Forecasting, Fundraising, Hospitality, Human Resources, Leadership Development, Management, Management Consulting, Marketing, Marketing Strategy, Mergers & Acquisitions, Organizational..., Performance Management
Education
ICAO 1986 — 1989
CA, Accounting
Queen's University 1982 — 1986
BA Honours, Economics, Politics
ARC EN CIEL CORPORATE TRAVELS January 2001 - Present
Voyages & Journeys 2000 - 2010
Delta Hotels September 1999 - September 2001
Loews Hotels April 1993 - April 1999
Education
McGill University 1989 — 1993
BA, marketing and public relations
Champlain College
Scotia McLeod June 2014 - Present
PriceMetrix Inc August 2012 - June 2014
PriceMetrix Inc August 2011 - August 2012
PriceMetrix Inc January 2011 - August 2011
PriceMetrix Inc September 2009 - January 2011
PriceMetrix August 2008 - September 2009
Delta Hotels May 2008 - June 2008
TD Waterhouse May 2004 - May 2008
Skills
Account Management, Wealth Management, CRM, Business Development, Financial Services, Business Analysis, Marketing, Market Research, Analytics, Marketing Research, Product Marketing, Salesforce.com, Strategy, Relationship Management, Product Management, Business Strategy, Competitive Analysis, Marketing Strategy, Strategic Partnerships, New Business Development, Leadership, Business Intelligence
Education
Canadian Securities Institute 2010 — 2010
CSC
Sheridan College 2007 — 2008
Post Graduate Certificate, Co-op Option, Marketing Management
Wilfrid Laurier University 2003 — 2007
BA, Psychology, English, Sociology
Oakville Trafalgar High School 1999 — 2003
Calgary TELUS Convention Centre September 2015 - Present
Hotel Arts May 2007 - September 2015
Delta Hotels September 2004 - April 2007
Delta Hotels September 1996 - August 2004
Skills
Hotels, Hospitality Industry, Hospitality Management, Hospitality, Tourism, Customer Service, Business Development, Account Management, Entertainment, Sales, Sales Management, Management, Time Management, Social Media Marketing, Resorts, Trade Shows, Event Management, Teamwork, Leadership, Revenue Analysis, Meeting Planning, Front Office, Food & Beverage, Corporate Events, Catering, Hotel Management, Yield Management, Banquets, Restaurants, Customer Satisfaction, Property Management..., Pre-opening, Opera, Rooms Division
Education
Mount Royal University 2000 — 2002
Sales and Marketing
Easton's Group of Hotels October 2014 - Present
Owner March 2014 - May 2014
Loews Hotels November 2012 - February 2014
Loews Hotels March 2012 - January 2014
Loews Hotels May 2012 - November 2012
Loews Hotels August 2011 - May 2012
Delta Hotels June 2005 - August 2011
Hotel & restaurant association Sherbrooke December 2010 - July 2011
Eastern Townships Tourism (ATR) March 2006 - July 2011
Hotel Association Canada January 2010 - March 2011
Skills
Food & Beverage, Hotel Management, Revenue Management, Guest Service, Banquets, Hotels, Restaurants, Catering, Hospitality, Budgets
Education
Ryerson University 2003 — 2003
Fast Tracker program, Hotel management
Université Victor Segalen (Bordeaux II) 2002 — 2002
Certificat, Oenologie
Université du Québec à Montréal 1992 — 1996
Bachelor's Degree, Tourism and Hotel Management
University of Ottawa / Université d'Ottawa 1994 — 1994
Certificate, English written advance
Collège Lasalle 1987 — 1990
DEC, Hotel Management
Premiere Suites June 2003 - Present
BridgeStreet Residences, Serviced Apartments and Suites July 1999 - June 2003
Holiday Inn May 1992 - September 1999
Delta Hotels May 1990 - September 1992
Skills
Hospitality Industry, Hotels, Customer Service, Sales, Account Management, Event Management, Tourism, Customer Satisfaction, Event Planning, Sales Management, Negotiation, Budgets, Social Media, Microsoft Office, Marketing Communications, Time Management, Marketing, Outlook, Marketing Strategy, Team Building, Contract Negotiation, New Business Development, Leadership, Selling, Training, Strategic Planning, Operations Management, Hospitality, Management, Hospitality Management, Business Development, Hotel Management
Education
Ryerson University 1986 — 1990
Bachelor's of Applied Arts, business hospitality management
University of Toronto 1985 — 1986
Health and Physical Education/Fitness
University of Cincinnati 1984 — 1985
Delta Hotels & Resorts January 2014 - Present
Delta Hotels February 2007 - December 2013
Delta Hotels April 2005 - February 2007
Delta Hotels June 2002 - April 2005
Skills
Hospitality Management, Hospitality Industry, Yield Management, Revenue Analysis, Hotel Management, Hospitality, Hotels, Resorts, Front Office, Hotel Booking, Property Management..., Pre-opening, Rooms Division
Education
Southern Alberta Institute of Technology 1997 — 1999
Hotel and Restaurant Management, Hospitality
University of Manitoba 1991 — 1995
BA, Geography
Compass Group 2006 - Present
Cascades Casino & Hotel - Langley 2005 - 2006
Hilton Hotels Worldwide 2000 - 2006
Marriott International 1998 - 1999
Delta Hotels 1993 - 1997
Sheraton 1986 - 1993
Skills
Business Development, Hotels, Leadership, Facilities Management, Customer Service, Hospitality, Strategic Planning, Finance, Tourism, Operations Management, Hospitality Management, Business Planning, Purchasing, Team Building, New Business Development, Food & Beverage, Catering, Employee Relations, Negotiation, Customer Satisfaction, Sales Management, Management, Contract Management, Process Improvement, Business Strategy, Budgets, Contract Negotiation
Education
Certified General Accountants Association
Southern Alberta Institute of Technology
Business Administration
Avis Budget Group October 2011 - Present
Discount Car and Truck Rental September 2009 - October 2011
Hertz Rent a Car September 2008 - August 2009
Tourism Industry Association of Nova Scotia September 2002 - December 2008
Prince George Hotel/Cambridge Suites Halifax April 2007 - July 2008
Delta Hotels April 2006 - October 2006
Sobeys September 2002 - April 2006
Sawridge Group of Companies June 2005 - September 2005
Skills
Customer Service, Event Management, Microsoft Office, Budgets, Internet Explorer, Sales, Hospitality, Leadership, Public Speaking, Coaching, Sales Management, Fundraising, Social Media, Teamwork, Marketing, Public Relations, Tourism, Human Resources, Customer Satisfaction, Hotels, Team Building, Account Management
Education
Nova Scotia Community College 2005 — 2008
Hospitality Tourism Management
Auburn Drive High School 2002 — 2005
Canadian Academy of Travel and Tourism 2002 — 2005
Rouxbe Online Cooking School 2005 - Present
Freaky Beats & Eats Film Catering Inc. 1999 - 2005
Fairmont Hotels and Resorts 1996 - 1998
CP Hotels & Resorts 1995 - 1996
Canwest Cycling Dimensions Inc. 1989 - 1995
Delta Hotels 1987 - 1989
Mandarin Oriental Hotel Group 1985 - 1987
Trolls Restaurant 1980 - 1985
Skills
Catering, Distance Learning, E-Learning, Entrepreneurship, Cooking, Banquets, Web Project Management, Web Development, Restaurants, Start-ups, Recipes, Interaction Design, Culinary Skills, Social Media, Chef, Hotels, Food, Menu Development, Adult Education, Food & Beverage, Hospitality, Restaurant Management, Training, Baking
Education
The University of British Columbia 1990 — 1992
University of British Columbia
Sobeys February 2009 - Present
Priszm, Operator of KFC, Pizza Hut & Taco Bell Restaurants July 2008 - February 2009
Boston Pizza International March 2005 - May 2008
Boston Pizza International December 2002 - March 2005
aclc October 2001 - December 2002
Delta Hotels April 2000 - September 2001
Skills
Marketing Strategy, Shopper Marketing, Brand Management, Grocery, Customer Insight, Business Planning, Marketing Communications, Creative Briefs, Agency Relationship..., Creative Review, Franchising, Marketing, Brand Development, Marketing Management, Integrated Marketing, Marketing Research
Education
Wilfrid Laurier University 2004 — 2007
MBA, Marketing
Humber College 1999 — 2000
Post Graduate Certificate, Pubilc Relations
Humber College 1998 — 1999
Post Graduate Certificate, International Marketing
Western University 1994 — 1998
BA, Psychology & Anthropology
NSCC January 1995 - Present
Nova Scotia Community College 1995 - Present
WPBL 1992 - 1994
Delta Hotels 1985 - 1989
CN Hotels 1979 - 1981
CN Hotels 1979 - 1981
CN Hotels 1979 - 1981
Skills
Event Management, Higher Education, Adult Education, PowerPoint, Teaching, Career Counseling, Hospitality, Hospitality Management, Marketing Communications, Strategic Planning, Instructional Design, Faculty Development, Event Planning, E-Learning, Tourism, Public Speaking, Research, Curriculum Development, Team Building, Microsoft Office, Public Relations, Leadership Development, Coaching, Program Development, Academia, Fundraising, Workshop Facilitation, Social Networking
Education
Nova Scotia Community College 2005 — 2018
Tourism Management
Mount Saint Vincent University
BTHM
Omni Hotels April 2014 - Present
Park Hyatt Toronto 2011 - April 2014
Park Hyatt Toronto 2007 - 2010
Delta Hotels 2005 - 2007
Radisson Toronto East 2004 - 2005
The Leela Palaces & Resorts June 2002 - January 2004
The Leela Palaces & Resorts August 2000 - June 2002
The Leela Palaces & Resorts August 1998 - August 2000
Skills
Revenue Analysis, Hotel Management, Hospitality Industry, Hotels, Microsoft Office, Resorts, Hospitality Management, Pre-opening, Yield Management, Hospitality, Social Media, Food & Beverage, Meeting Planning, Front Office, Rooms Division, Management, Sales, Leadership, Hospital Sales
Education
Mangalore University 1995 — 1998
Bachelor of Hotel Management, Hospitality & Hotel Management
Welcomegroup Graduate School of Hotel Administration 1995 — 1998
Bachelor of Hotel Management
Rotman School of Management
Trump International Hotel™ Las Vegas March 2014 - Present
Make-A-Wish Foundation 2007 - Present
The Elan Collection LLC 2015 - 2015
The Elan Collection LLC 2015 - 2015
Elan Collections LLC 2015 - 2015
Renaissance Las Vegas, Interstate Hotels & Resorts February 2008 - February 2014
Lake Las Vegas Resort July 2006 - January 2008
JW Marriott Las Vegas Resort & Spa 2001 - 2006
Larco Hospitality 2000 - 2006
Delta Hotels 1993 - 2000
Skills
Hotels, Hospitality Management, Hospitality, Resorts, Pre-opening, Hotel Management, Hospitality Industry, Operations Management, Revenue Analysis, Front Office, Food & Beverage, Yield Management, Catering, Restaurants, Tourism
Education
LPCI
The University of Western Ontario - Huron University College
Bachelor of Arts (B.A.), History
University of Windsor
HBA, Accounting and Finance
OECM May 2015 - Present
Ontario Education Collaborative Marketplace (OECM) January 2014 - May 2015
Ontario Education Collaborative Marketplace (OECM) January 2010 - December 2013
Agrega March 2009 - January 2010
Delta Hotels October 2004 - September 2007
Delta Hotels September 2001 - October 2004
Delta Hotels November 2000 - September 2001
Skills
Procurement, Project Management, Management, Business Process..., Sourcing, Strategy, Project Planning, Strategic Planning, Vendor Management, Contract Management, Change Management, Supply Chain Management, Supply Chain, Spend Analysis, Strategic Sourcing, Contract Negotiation
Education
Ryerson University 1996 — 2000
Business Commerce, minors in Marketing & Business Communciations
Tarion Warranty Corporation May 2010 - Present
Fife House Foundation November 2005 - Present
Fife House Foundation July 2006 - June 2012
Tarion Warranty Corporation July 2004 - April 2010
Canada Life August 1998 - July 2003
Delta Hotels May 1997 - June 1998
Skills
Employee Relations
Education
Queen's University
Human Resources Executive Development Program
St. Francis Xavier University
Certificate in Adult Education
Best Buy Canada March 2010 - Present
Best Buy November 2008 - March 2010
RSI International Systems Inc. June 2006 - September 2008
Delta Hotels August 2004 - June 2006
Delta Hotels March 2003 - August 2004
Skills
Market Research, Team Leadership, Marketing, Marketing Strategy, Event Management, Strategic Planning, Forecasting, Business Strategy, Business Development, Marketing Management, Project Management, Negotiation, Customer Service, Pricing, Strategy, Sales Management, Retail, Operations Management, Management
Education
The University of British Columbia 2007 — 2008
MBA, Stategic & IT Management
McMaster University 1998 — 2002
Bachelor of Commerce, Finance (Minor in Economics)
Nova Scotia Business Inc. (NSBI) April 2015 - Present
Economic and Rural Development and Tourism May 2011 - April 2015
Economic and Rural Development and Tourism July 2005 - June 2011
Nova Scotia Environment September 2002 - June 2005
Delta Hotels 2000 - 2001
Trade Centre Limited, Atlantic Canada World Trade Centre 1997 - 2000
Atlantic Tours 1993 - 1997
Skills
Economic Development, International Relations, International Marketing, International Trade, Research, Public Policy, Investment Promotion, Strategic Planning, Market Research, Business Development, Business Strategy, Policy Analysis, Government, Project Management, Public Relations, Public Speaking, Marketing, Program Management, Strategic Communications, Sustainability, Stakeholder Engagement, Leadership, Team Leadership, Analysis, Business Planning, Policy, Project Planning, International..., Negotiation, Strategy, Event Planning, Public Administration, Entrepreneurship, Organizational..., Economic Policy, Nonprofits, Event Management, Media Relations, Budgets, Speech Writing, Corporate Communications, International Business, Community Development, Community Engagement, Proposal Writing, Internal Communications, Communications Planning, Change Management, Politics, Governance
Education
Mount Saint Vincent University 1987 — 1991
Bachelor of Tourism & Hospitality Management
DND July 2009 - Present
Sebastien Bistro September 2007 - March 2008
Le 5 March 2007 - June 2007
Delta Hotels September 2005 - August 2006
RCR Hospitality Group September 2002 - September 2005
Education
Mount Saint Vincent University 2008 — 2012
The International Centre March 2013 - Present
O'Neill Hotels & Resorts May 2011 - February 2013
Westin Resort & Spa Whistler September 2006 - June 2011
Delta Hotels 2001 - 2006
ClubLink Corporation 1998 - 2001
Skills
Hotels, Hospitality, Hospitality Management, Resorts, Sales, Food & Beverage, Budgets, Hotel Management, Hospitality Industry, Team Building, Management, Hotel Booking, Restaurants, Sponsorship, Rooms Division, Property Management..., Pre-opening, Revenue Analysis
Education
University of Guelph 2001 — 2004
MBA, Hotel & Restaurant Administration
Humber College
Hospitality Management
Service Nova Scotia and Municipal Relations July 2013 - Present
Rogers Communications April 2009 - October 2012
Fairmont Hotels & Resorts April 2006 - September 2008
Bell Canada 2005 - 2006
Delta Hotels 2001 - 2004
Skills
Project Management, MS Project, Vendor Management, Team Leadership, Project Coordination, Business Analysis, Telecommunications, Cross-functional Team..., Team Building, Strategic Planning, Project Delivery, Project Portfolio..., Budgets, Customer Service, PMO, Project Planning
Education
Ryerson University 2008 — 2010
Business and Information Management, Project Management Certificate Program
Mount Saint Vincent University 2000 — 2004
Business Administration Certificate Program
Mount Saint Vincent University 2000 — 2004
Bachelor's degree, Tourism & Hospitality Management
SISU PR Canada September 2015 - Present
Tourism Richmond July 2009 - June 2015
Rocky Mountaineer April 2002 - August 2008
Delta Hotels July 1998 - March 2002
Skills
Media Relations, Corporate Communications, Public Relations, Strategic Communications, Crisis Communications, Tourism, Marketing Communications, Internal Communications, Event Planning, Community Development, Copywriting, Creative Direction, Reputation Management, Social Media, Leadership, Editing
Education
Humber College 1994 — 1995
Post-Graduate Certificate, Public Relations Honours
University of Toronto - Victoria University 1989 — 1993
BA, English and French
InterContinental Toronto Centre April 2002 - Present
Crowne Plaza Toronto 2002 - 2007
Delta Hotels 1999 - 2000
Skills
Hotels, Hospitality Management, Hospitality Industry
Education
Ryerson University 1998 — 2002
Hospitality & Tourism Management, Hospitality
Delta Hotels July 2012 - Present
UBC Continuing Studies September 2011 - April 2012
Fairmont Hotels and Resorts February 2011 - August 2011
Canadian Autoparts Toyota Inc. September 2010 - February 2011
Skills
Teamwork, Customer Service, Recruiting, HRIS, Critical Thinking, Hospitality Management, Talent Management, Onboarding, Employee Relations
Education
The University of British Columbia 2007 — 2012
BComm, Organizational Behaviour and Human Resources
RBC December 2011 - Present
Delta Hotels March 2009 - December 2011
Hilton 2007 - 2008
Metropolitan Hotel June 2006 - July 2007
Skills
Revenue Management, Hotels, Food & Beverage, Hospitality, Rooms Division, Banquets, Catering, Front Office, Hospitality Industry, Hospitality Management, Hotel Management, Micros, Pre-opening, Property Management..., Restaurants, Revenue Analysis, Tourism, Yield Management
Education
Ryerson University 2001 — 2005
Bachelor of Commerce (B.Com.)
Alliance Abroad Group July 2011 - Present
Xplore Technologies May 2006 - November 2008
Xplore Technologies October 2000 - May 2006
Starburst Coin Machines Inc June 1996 - October 2000
Loyalty Management Group Canada Inc January 1992 - January 1995
Delta Hotels 1983 - 1991
Delta Hotels 1983 - 1991
Skills
Process Improvement, ERP, Operations Management, Procurement, Management, Start-ups
Education
Ryerson University
Bachelor, Business Management
Canadian Institute of Chartered Professional Accountants, CMA
Texas State Board of Public Accountants
C.P.A., Certified Public Accountant
Fairmont Hotels and Resorts December 2009 - Present
Best Western Westwood Inn September 2007 - November 2008
Syntxt Traslation March 2007 - July 2007
Alberta Government Office, Hong Kong May 2006 - July 2006
Delta Hotels December 2004 - April 2006
Skills
Hospitality, Tourism, Hotels, Hospitality Industry, Food & Beverage, Microsoft Office, Microsoft Excel, PowerPoint, Chinese politics, Chinese history, Current Affairs, Hong Kong
Education
Grant Macewan College 2005 — 2006
Diploma, Asia Pacific Managment
University of Alberta 2000 — 2005
Bachelor of Arts (B.A.), History
MHPM Project Managers Inc. March 2015 - Present
Consultant July 2010 - Present
Delta Hotels December 2009 - July 2010
GWL Realty Advisors February 2005 - December 2009
GWL Realty Advisors June 2002 - January 2005
Peregrin Property Services April 2000 - June 2002
Avison Young Commercial Real Estate December 1998 - April 2000
Skills
Asset Managment, Strategy, Business Planning, Portfolio Management, Management, Asset Management, Investments, Risk Management, Strategic Planning, Due Diligence, Start-ups, Commercial Real Estate, Real Estate Financing, Contract Negotiation, Financial Modeling, Process Improvement, Property Management, DCF Valuation, Pitch Development, Crowdfunding, Business Development, Negotiating Leases, Product Development, Business Strategy, Team Leadership, Team Building, Customer Satisfaction, Customer Engagement, Marketing Strategy
Education
Ryerson University 1995 — 1999
BAA, Urban and Regional Planning
The Scarborough Hospital January 2013 - Present
Trillium Health Centre May 2005 - January 2013
Delta Hotels 2001 - 2005
Fairmont Hotels and Resorts 1999 - 2001
Delta Airlines 1991 - 1998
United Airlines 1987 - 1991
Skills
Change Management, HR Consulting, Leadership Development, Strategic Planning, Program Management, Human Resources, Policy, Leadership, Personnel Management, Healthcare, Coaching, Management, Performance Management, Organizational..., Hospitals, Customer Service, Employee Engagement, Team Building, Training, Talent Management, Healthcare Management
Education
Kwantlen Polytechnic University 1999 — 2000
Hotel Management, With Honours
University of Alberta
BA, Political Science and Economics
Cambridge Suites Hotels June 2013 - December 2014
The Langham Hotels and Resorts June 2011 - March 2013
Hockley Valley Resort September 2010 - May 2011
Delta Hotels March 2010 - September 2010
Skills
Customer Service, Time Management, Recruiting, Employee Relations, Teamwork, Human Resources, Customer Satisfaction, Microsoft Office, Retail, Microsoft Excel, Sales, Microsoft Word, Inventory Management, Training, PowerPoint, ADP Payroll, Micros, Visual One, Open Table, Wine & Food Pairing, Supervisory Skills, Management, MICROS, Hotels, Food & Beverage, Hospitality, Catering, Hospitality Management, Hospitality Industry, Banquets
Education
Humber College 2008 — 2010
Hospitality and Tourism Management Diploma, Hospitality Administration/Management
St. Edmund Campion Secondary School 2003 — 2007
High School Diploma, General Educaion
Delta Hotels & Resorts September 2012 - Present
Delta Hotels October 2011 - September 2012
MortgageBrokers.com January 2009 - December 2011
Mink Nightclub November 2005 - January 2011
Skills
Management, Mortgage Lending, Credit, Team Building, Customer Service, Strategic Financial..., Team Leadership, Hospitality Management, Banking, Food & Beverage, Business Innovation, Hotel Management, Negotiation, Investments
Education
Seneca College of Applied Arts and Technology 2008 — 2009
AMP, Finance
Orkin Canada May 1993 - Present
Delta Hotels September 1987 - July 1995
Skills
Computers, Strategic Communications, Sales Management, Account Management, New Business Development
Education
Seneca College of Applied Arts and Technology 1985 — 1987
Law Enforcement, Diploma
Collingwood Collegiate Institute (CCI) 1980 — 1985
High School, Diploma
mogo electric March 2013 - Present
Sandman Hotel Group March 2010 - April 2013
Coast Hotels & Resorts 2008 - 2010
Delta Hotels October 2007 - June 2008
Skills
Customer Service, Front Office, Hospitality Management, Hotel Management, Hotels, Leadership, Recruiting, Hospitality Industry, Training, Rooms Division, Hospitality
Education
MacEwan University 2007 — 2009
Human resources management, Human Resources Management
Delta Hotels May 2013 - April 2015
Fairmont Raffles Holtels International May 2012 - May 2013
Delta Hotels June 2011 - May 2012
SITQ April 2009 - June 2011
Cadim 2002 - 2009
Skills
Financial Analysis, Investments, Asset Managment, Strategic Planning, Real Estate, Project Management, Forecasting, Budget, Analysis, Business Strategy, Property Management, Microsoft Office, Change Management, Budgets, Asset Management, Hospitality
Education
Université du Québec à Montréal
MBA
Alliant international university san diego
North American Competitiveness / Sustainability
McGill University
Certificate, Management
Université du Québec à Montréal
B.Com, Finance / Real Estate
Calgary Mat & Linen Services/Barker's Fine Dry Cleaning November 2011 - Present
Chateau Renoir May 2009 - April 2011
Dolemo Development Corporation May 2008 - December 2008
Coast Hotels April 2006 - May 2008
International Hotel, Calagry 2003 - 2006
Delta Hotels 1998 - 2003
Westin Hotels & Resorts July 1979 - September 1995
Skills
Entrepreneurship, Management, Strategic Financial..., Business Development, Sales, Marketing, Operational Planning, Process Improvement, Budgets, Strategic Planning, Hotels, Customer Service, Event Planning, Hospitality, Food & Beverage, Contract Negotiation, Hotel Management, Hospitality Industry, Leadership, Hospitality Management, Human Resources, Catering, Team Building, Customer Satisfaction, Resorts, Tourism, Restaurants, Banquets, Pre-opening, Front Office, Revenue Analysis, Restaurant Management, Event Management, Menu Development, Food, Micros, Trade Shows, Meeting Planning, Leisure, Fine Dining, Corporate Events, Yield Management, MICROS
Education
Ryerson University
Diploma, Hotel, Restaurant & Instuitional Management
Deloitte Canada May 2015 - Present
Deloitte Canada December 2012 - April 2015
Staples April 2010 - December 2012
Delta Hotels 2007 - 2009
Delta Hotels 2001 - 2009
Skills
Employee Relations, Recruiting, Interviews, Human Resources, Training, Management, Employee Training, Project Management, Leadership, Screening Resumes, Talent Acquisition, Talent Management, PeopleSoft, Personnel Management, Onboarding, Employee Engagement, Technical Recruiting, Performance Management, HRIS, Time Management, Applicant Tracking..., New Hire Orientations, Internet Recruiting, HR Policies, Sourcing, Hiring, Screening, Succession Planning, Deferred Compensation
Education
Ryerson University 2007 — 2010
Human Resource Management
University of New Brunswick 1999 — 2004
BA, Multi Media / French
Saint Mary's University
Calgary Sports and Entertainment Corporation September 2015 - Present
Calgary Flames September 2013 - September 2015
Orleans Fresh Fruit September 2012 - August 2013
Delta Hotels October 2011 - May 2012
Westin Ottawa February 2011 - May 2011
Westin Ottawa November 2008 - February 2011
The Fairmont Palliser 2006 - 2008
Calgary Flames Hockey Club / National Hockey League 2005 - 2008
Fairmont Hotel MacDonald 2000 - 2005
Delta Lodge at Kananaskis 1999 - 2000
Skills
Hotels, Hospitality Industry, Rooms Division, Hotel Management, Food & Beverage, Hospitality Management, Micros, Banquets, Resorts, Pre-opening, Hospitality, Customer Service
Education
Niagara College
Hotel Restaurant Management
Novotel Toronto Centre March 2015 - Present
Crowne Plaza Toronto Airport November 2011 - March 2015
Crowne Plaza Toronto Airport October 2010 - November 2011
Delta Hotels July 2008 - August 2009
Delta Hotels April 2006 - August 2008
Skills
Hospitality Industry, Hotel Management, Hotels, Hospitality Management, Hospitality, Front Office, Trend Forecasting, Office Administration, Revenue Analysis, Rooms Division, Organizational..., Team Leadership, Office Management, Revenue Recognition, Convention Services, Meeting Planning, Hotel Booking, Customer Service, Tourism
Education
Humber College 1997 — 2000
Theater Arts, Performance
University of New Brunswick 1997 — 1997
Arts, English and Fine Arts
Cassels Brock & Blackwell LLP March 2014 - Present
Credit Valley Golf and Country Club September 2013 - Present
Hilton Garden Inn September 2012 - February 2014
Delta Hotels October 2011 - September 2012
BMO Financial Group August 2010 - October 2011
Mississauga Golf and Country Club September 2009 - August 2010
Skills
Hospitality, Event Management, Event Planning, Customer Service, Time Management, Food & Beverage, Front Office, Hotels, Public Speaking, Leadership, Hospitality Management, Social Media, Hospitality Industry, Sales, Marketing, Tourism, Restaurants, Customer Satisfaction
Education
Humber College 2009 — 2010
Postgraduate, Hospitality and Tourism Operations Management
Queen's University 2003 — 2008
BAH, Sociology
InterContinental Toronto Yorkville October 2010 - February 2014
ARAMARK June 2010 - October 2010
Hilton Garden Inn April 2009 - June 2010
Delta Hotels March 2007 - March 2009
Skills
Hospitality Management, Hospitality, Pre-opening, Hotels, Hospitality Industry
Education
Humber College
Post Graduate Diploma, Tourism and Hospitality Management/Administration
The Royal Winter Fair September 2013 - Present
NAV CENTRE / CENTRE NAV 2013 - 2013
Toronto Congress Centre August 2005 - December 2012
Metro Toronto Convention Centre 1997 - 2005
Starwood Hotels - Canada 1992 - 1997
Skydome(Now Rogers Centre) 1990 - 1992
Windjammer Landing Villa Beach Resort 1988 - 1990
Starwood Hotels & Resorts Worldwide, Inc. 1982 - 1988
Delta Hotels 1980 - 1982
Westin Hotels & Resorts 1980 - 1982
Education
Humber College
Delta Hotels March 2012 - Present
Delta Hotels May 2010 - March 2012
Falcon Lake Resort Hotel May 2009 - August 2009
Scootaround Inc. August 2007 - August 2008
Scootaround Inc. September 2005 - August 2008
Scootaround Inc. September 2002 - September 2005
Skills
Customer Service, Microsoft Office, Customer Relations, Excel, Budgeting, Word, Social Media, Writing, Research, Analysis, Event Management, Event Planning, PowerPoint, Problem Solving, Volunteer Management, English, Administration, Inventory Management, Coaching, Photoshop, Hotels, Forecasting, Outlook, Hospitality, Windows, Public Speaking, Operations Management, Teamwork, Revenue Analysis, Human Resources, Hospitality Management, Hospitality Industry, Training, Yield Management
Education
Red River College 2008 — 2010
Hotel and Restaurant Management, Hospitality Management
Sandman Hotel Group September 2010 - Present
Sandman Hotel Group September 2007 - August 2010
PKF Consulting November 2006 - September 2007
Delta Hotels May 2005 - January 2006
Fairmont Hotels and Resorts 2006 - 2006
Mayfair Properties 1997 - 2004
Education
The University of British Columbia
University of Victoria
Old Mill Inn & Spa April 2010 - Present
HHRPA 2010 - 2011
Holiday Inn Oakville @ Bronte - Westmont Hospitality 2008 - 2010
Delta Chelsea 2006 - 2008
Delta Hotels 2006 - 2008
Delta Hotels 2006 - 2008
Delta Meadowvale 2006 - 2007
Courtyard by Marriott Downtown Toronto 2004 - 2006
Skills
Hospitality Management, Hospitality, Hotel Management, Teamwork, Payroll, Hospitality Industry, Restaurants, Human Resources, Hotels, Pre-opening, Event Management, Food & Beverage, Employee Relations, Hiring, Recruiting, Training, Employee Training, Employee Engagement, Resorts, Customer Service, Management
Education
Humber College 2004 — 2006
Diploma, Human Resources management
Appen Butler Hill, Inc December 2012 - July 2013
Best Western Chocolate Lake Hotel May 2010 - June 2011
Delta Hotels May 2004 - January 2010
White Point Beach Resort May 2003 - October 2003
White Point Beach Resort May 2002 - September 2002
Skills
Social Media, Hotels, Microsoft Office, Hospitality Industry, Hospitality, Event Planning, Customer Service, Social Media Marketing, Tourism
Education
Nova Scotia Community College 2002 — 2004
Tourism & Hospitality Management
Delta Hotels June 2010 - June 2012
Fairmont Hotels and Resorts January 2006 - March 2008
Skills
Hospitality, Front Office, Food & Beverage, Restaurants, Hotels, Hospitality Industry, Hospitality Management, Customer Service, Hotel Management, Resorts
Education
Ryerson University 2004 — 2006
Early Childhood Education
Canadian Museum for Human Rights March 2014 - Present
Delta Hotels February 2009 - Present
Delta Winnipeg 1997 - Present
Skills
Culinary Skills, Cooking, Food, Wedding Planning, Hotel Management, Hotels, Pre-opening, Micros, Resorts, Restaurants, Event Management, Food Service, Front Office, Cuisine, Event Planning
Education
The University of Winnipeg 1998 — 2006
BA
Delta Hotels July 2010 - Present
Sri Lankan airlines-CMB September 1983 - April 2005
Skills
Hospitality Management, Hospitality Industry, Hotel Management, Rooms Division, Revenue Analysis, Micros, Food & Beverage, Property Management...
Education
St. Joseph's College-CMB
BDO Canada November 2013 - Present
Mount Saint Vincent University July 2013 - November 2013
Mount Saint Vincent University September 2009 - July 2013
Park Place Hotel & Conference Centre, Ramada Plaza September 2007 - September 2009
Delta Hotels November 2005 - September 2007
Skills
Time Management, Microsoft Office, Accounting, Microsoft Excel
Education
CPA Atlantic School of Business 2014 — 2016
Mount Saint Vincent University 2010 — 2014
Bachelor of Business Administration (BBA), Accounting Major, Finance Minor
Mount Saint Vincent University 2000 — 2005
Bachelor of Tourism and Hospitality Management (BTHM)
Mount Saint Vincent University
Certificate in Marketing