Experience
Pharmacies   May 2002 - Present
Institut National d'Excellence en Santé et en Services Sociaux (INESSS) - conseil du medicament   June 2010 - September 2013
Bristol-Myers Squibb  April 2008 - August 2009
Express-Scripts  January 2006 - April 2008
Bristol-Myers Squibb  2004 - 2006

Skills
Market Access, Pricing, Pharmaceutical Industry, Pharmacoeconomics, Budget Impact Analysis, Drugs information..., Pharmacovigilance, reimbursement strategies, Outcomes Research, Pharmacists, Medical Writing, Cardiology

Education
Université de Montréal   2008 — 2014
Master, Pharmacoeconomy/pharmacoepidemiology

Université de Montréal   1998 — 2002
Bachelor, Pharmacy

Experience
Express Scripts   October 2012 - Present
Express Scripts   August 2011 - October 2012
Express Scripts   May 2010 - August 2011
Capita Life & Pensions Services (CLPSI)   June 2004 - September 2008

Skills
Actuarial Science, Financial Analysis, Financial Reporting, Access, Analysis, Valuation, Finance, Pricing, Internal Audit, Microsoft Excel, Insurance, Health Insurance, Employee Benefits, Financial Modeling, Managed Care, Risk Management, Analytical Skills, Analytics, Data Analysis, Enterprise Risk..., Financial Risk, Medicare Part D, Medicare, Strategic Financial...

Education
Society of Actuaries   2014 — 2014
Fellow of the Society of Actuaries, Actuarial Science

UK Institute of Actuaries   2004 — 2013
Fellow of the Institue of Actuaries, Actuarial Science

Lindenwood University   2002 — 2003
Bachelor of Arts (BA), Finance

University College Dublin   1998 — 2002
BAFS, Actuarial

Experience
St.John Business Solutions   April 2009 - Present
Express Scripts   September 2011 - Present
Sprint  May 2007 - November 2009

Skills
Team Leadership, Customer Service, Customer Retention, Corporate Communications, Product Marketing, Marketing Strategy, Team Building, Sales Management, Account Management

Education
University of Central Florida   2003 — 2007
Bachelor of Business Administration (BBA), Human Resources Management and Services

C. Leon King High School   1999 — 2003
Diploma

Experience
Target  September 2015 - Present
AAPD   2011 - Present
Express Scripts   2014 - 2015
Walmart International  2010 - 2014
Dick's Sporting Goods  2009 - 2010
GameStop  2009 - 2010
Centex  2006 - 2009
Kennametal  2005 - 2006
Bell Helicopter/Textron  2003 - 2005
Raytheon  1986 - 2003

Education
University of Southern California - Marshall School of Business   1996 — 1998
MBA

University of California, Santa Barbara   1982 — 1986
Bachelor of Arts Degree in Business Economics

Experience
Interim HealthCare  May 2011 - Present
Interim HealthCare  May 2010 - May 2011
Express Scripts   June 2009 - May 2010

Skills
HIPAA, Medicare, Healthcare, Healthcare Management, Medical Terminology, Hospitals, Home Care, Patient Advocacy, Health Insurance, Onboarding, Employee Relations, Human Resources, Recruiting, Managed Care, Medical Records, Medical Billing, Physician Relations, Physicians, Healthcare Industry, EMR, Quality Improvement, Health Information..., Revenue Cycle Management

Education
University of Central Florida   2011 — 2013
Master of Science, Health Services Administration

University of Central Florida   2007 — 2010
Bachelor of Science, Health Services Administration

Experience
Express Scripts   January 2012 - Present
SuperValu  December 2002 - September 2003
Walgreens  April 1998 - January 2002
Missouri Baptist Medical Center  1997 - 1998

Skills
Community Pharmacy, Patient Counseling, Certificate of..., Pharmacy Benefit..., Pharmacists, Clinical Pharmacy, Pharmacy, Healthcare, Medicine, Pharmaceutical Industry, Pharmacy Practice

Education
University of Arkansas for Medical Sciences   1994 — 1998
Doctor of Pharmacy, Pharmacy

Experience
Express Scripts   July 2014 - Present
YesYes Books  February 2014 - Present
Express Scripts   February 2013 - July 2014
Monkeybicycle Books   August 2012 - January 2014
Express Scripts   November 2005 - February 2013
Pank Magazine  February 2010 - July 2012

Skills
Instructional Design, Writing, Creative Writing, Public Speaking, Training, Training Delivery, Training Facilitation, Editing, Copy Editing, Proofreading, Technical Writing, Interviews, Higher Education, Published Author, Newsletters, Teaching, Content Development, Publishing, Poetry, Research, Web Content, Blogging, Editorial, Books, Press Releases, Feature Articles, Publications, Literature, Storytelling, Journalism

Education
University of Central Florida   1997 — 2001
Bachelor of Arts (B.A.), English Language and Literature/Letters

Experience
Firestone Building Products  April 2013 - Present
Express Scripts   2000 - 2013
GAF  1997 - 2000
US Navy  1984 - 1996

Skills
Operations Management, Proj Management, Project Engineering, Process Analysis, Process Improvement, Process Engineering, Quality Management, Quality Operations, Quality Assurance, Six Sigma, Lean Fundamentals, Lean Applications, Lean Startup, Maintenance Management, Business Analysis, Navy Veteran, Management, Leadership, GMP, Budgets, Cross-functional Team..., Project Management, Team Building, Root Cause Analysis, Continuous Improvement, Business Process...

Education
University of Arizona
Civil Engineering

Naval Nuclear Power School

Experience
Express Scripts   May 2011 - Present

Skills
Account Management, Consulting, Project Management, Sales, Cross-functional Team..., Project Planning, Healthcare Information..., Managed Care, Healthcare, HIPAA, Hospitals, Pharmacy Benefit..., Medicare Part D, Health Insurance, Process Improvement, Medicaid, Disease Management, Medicare, Pharmacy, Healthcare Industry

Education
College of St. Catherine   2009 — 2011
College of Leadership and Business, Healthcare

University of Iowa   2002 — 2006
BA, Journalism and Mass Communication, Spanish

Universitat d'Alacant   2004 — 2004
Spanish Immersion, International Business

Experience
IBM  July 2014 - Present
Express Scripts   May 2013 - August 2013
USA Mortgage  May 2012 - August 2012

Skills
Microsoft Excel, PowerPoint, Microsoft Office, SQL, Visio, Photoshop, Process Modeling, Project Management, Oracle E-Business Suite, Project Driven Supply..., Java, MS Project, Business Transformation, IT Strategy, Enterprise Architecture, Management Consulting, Business Process, Requirements Gathering, IBM BPM, IBM Blueworks Live, Process Improvement, Oracle SQL Developer, Supply Chain Management, Oracle Advanced Supply..., ERP, Change Management

Education
University of Arizona   2010 — 2014
Bachelor of Science in Business Administration (BSBA), Management Information Systems

Clayton High School   2006 — 2010

Experience
Express Scripts   May 2011 - Present
HSBC  February 2009 - January 2011
HSBC  April 2006 - February 2009
HSBC  March 2005 - April 2006
Household International  May 2001 - March 2005
Household International  2001 - 2003
Whittman-Hart / marchFIRST  1996 - 2001

Skills
SDLC, Change Management, Architecture, Access Management, Incident Management, Software Configuration..., Web Development, Application Development, Process Improvement, International Project..., Software Project..., Agile, Master Data Management, Java, Agile Methodologies, Solution Architecture, Software Development, Enterprise Architecture, IT Management, System Deployment, Integration, Program Management, Business Analysis, Architectures, Enterprise Software

Education
University of Bridgeport
M.S.

University of Notre Dame
B.A.

Experience
JPMorgan Chase & Co.   April 2014 - Present
Express Scripts   March 2012 - February 2014
RegEd  March 2007 - February 2012
JPMorgan Chase  October 2006 - March 2007
UPS  March 2006 - October 2006
Wyeth  July 2004 - March 2006

Skills
JSP, Windows, Unix Shell Scripting, Hibernate, SQL, Software Development, ASP, SDLC, PL/SQL, Web Services, Oracle, XML, Scrum

Education
University of Alabama at Birmingham   2002 — 2004
Masters, Computer and Information Sciences

University of Bridgeport   2001 — 2002
Master's degree, Computer Science

TEC   1997 — 2001
Bachelor of Engineering (BE), Computer Science

Don Bosco
High School/Secondary Diplomas and Certificates

Experience
Express Scripts   April 2009 - Present
Express Scripts   April 2007 - April 2009
Express Scripts   January 2004 - April 2007
CuraScript, Inc. An Express Scripts Co.   October 2000 - January 2004

Skills
Java, Hibernate, Spring, Oracle, JavaScript, jQuery, CSS, Google Closure, SOFEA, Web Services, Spring Webflow, PL/SQL, SQL, Team Leadership, Management, Web Development, HTML, Scrum, Agile Methodologies, SOA, Software Project..., SDLC, Software Development, Software Design, Pharmacy Benefit..., Pharmacy, Healthcare Industry, Eclipse, REST, Maven, XML, Databases, Database Design, RESTful WebServices, JUnit, JSON, Test Driven Development

Education
University of Central Florida   2002 — 2005
Bachelor of Science (BS), Information Technology

Experience
Merck & Co.   December 2014 - Present
OmedaRx  April 2012 - December 2014
Visante, Inc.   January 2007 - December 2014
Rx inquiry, LLC   January 2007 - December 2014
RegenceRx   January 2008 - April 2012
Express Scripts   1995 - 2006

Skills
Contract Negotiation, Executive Management, Strategy, Healthcare, Pharmacy Benefit..., Pharmaceutical Industry, Process Improvement, Strategic Planning, Leadership, Cross-functional Team..., Medicaid, HIPAA, Healthcare Information..., Team Building, Program Management, Data Analysis, Pharmacy, Product Launch, Account Management, Product Management, Medicare, Insurance, Business Development, Product Development, Healthcare Industry, Employee Benefits, Analytics, Healthcare Consulting, Competitive Analysis, Sales Operations, Business Analysis, P&L Management, Informatics, Change Management, Management, Health Policy, Business Process..., Competitive Intelligence, Pricing, Start-ups, CRM

Education
The University of Michigan   1980 — 1981
Residency in Clinical and Hospital Pharmacy

University of California, San Francisco   1976 — 1980
Doctor of Pharmacy (Pharm.D.)

Experience
Express Scripts   March 2015 - Present
Express Scripts   September 2013 - March 2015
Target  2013 - August 2013
University of Alabama  July 2009 - December 2012

Skills
PowerPoint, Microsoft Word, Microsoft Office, Facebook, Social Media, Event Planning, Social Networking, Social Media Marketing, Sales

Education
University of Alabama   2009 — 2013
Bachelor's degree, Marketing

Experience
Ravago  July 2014 - Present
Express Scripts   March 2014 - July 2014
Aon Hewitt  July 2013 - March 2014
Orlando Health  July 2012 - July 2013
Orlando Health  June 2011 - July 2012
hhgregg  July 2007 - December 2010

Skills
Medical Terminology, HIPAA, Data Entry, Healthcare, Hospitals, Customer Service, Microsoft Word, Microsoft Excel, Outlook, Microsoft Office, PowerPoint, Cpr Certified, Access, Medical Billing, Time Management, Medical Records, Healthcare Management, EMR, Telephone Skills, Invoicing, Public Speaking, Leadership, Research, Training, Teamwork, Social Networking

Education
University of Central Florida   2011 — 2015
Bachelor of Science (BS), Health Services Administration

University of Central Florida   2011 — 2015
Bachelor of Science (BS), Legal Studies, Business Law

Valencia Community College   2009 — 2011
Associate of Arts (AA), Health Services Administration

Experience
Express Scripts   May 2014 - Present
Stryker  September 2012 - April 2014
Target  July 2007 - October 2010
Toll Brothers  May 2006 - July 2007
United States Army  September 1998 - May 2006

Education
University of Tampa - John H. Sykes College of Business
Master of Business Administration (MBA)

University of South Florida
Bachelor of Science, Organizational Management

University of Minnesota-Twin Cities
Graduate Certificate, Project Management

University of Central Florida
Bachelor of Science, Criminal Justice / Sociology

Experience
Express Scripts   November 2014 - Present
Walgreens  January 2013 - June 2014
APAC Customer Services  January 2012 - November 2012
Bashas' Food City   March 2011 - December 2011
Ganado, AZ   May 2010 - February 2011
Indian Health Service  September 2009 - February 2010
University Medical Center  2006 - 2007
University of Colorado Hospital  January 2001 - March 2004

Skills
Managed Care, Mail Order Pharmacy, Hospital Pharmacy, Community Pharmacy, Clinical Pharmacy, Critical Care, Prescription, Medicare Part D, Pharmacy Benefit..., Clinical Research, Compounding, Medication Therapy..., Disease Management

Education
University of Colorado Health Sciences Center   1997 — 2000
B.S., Pharmacy

University of Arizona   1981 — 1983
M.S. Program, Toxicology

University of Arizona   1976 — 1980
Biology, Biology/Chemistry

Experience
Accenture Technology Solutions  May 2011 - Present
Signature Consultants  March 2011 - May 2011
Express Scripts   November 2007 - March 2011
Solutions Consultants   September 2006 - November 2007
iGate Mastech  September 2006 - September 2007
Corva Inc   June 2005 - August 2005
Georgia-Pacific LLC  November 2000 - June 2005
International Software Technologies   November 1998 - November 2000
Pakistan Water and Power Development Authority (Government )   February 1987 - November 1998

Skills
Systems Analysis/..., COBOL Various Platforms, Healthcare Information..., Data Analysis & Data..., VMS System..., Business Statistics, Data Warehousing, Databases, Oracle-database, ETL, Database Design, Perl, IBM Mainframe, DCL, SQL Database..., Oracle RDB, PL/SQL, Embedded SQL, SQL, DATATRIEVE (Digital..., RELATIVITY (Developers..., System Development Life..., FMS, EDI, Business Reporting, Datatrieve, COBOL, Systems Analysis, VMS, SDLC, Data Modeling, Report Writing, Relational Databases, Software Development, Performance Tuning, Data Migration, Operating Systems

Education
University of Agriculture, Faisalabad   1982 — 1986
Masters, Physics

Govt college university   1980 — 1982
Graduate, Math Physics

Experience
Lender Processing Services, Inc. (LPS)   January 2011 - Present
Holiday Companies  May 2002 - April 2010
Prometric, Thomson Learning   October 2000 - October 2001
Achieve Healthcare Information Systems  May 2000 - October 2000
Express Scripts   January 1998 - June 2000
Express Scripts   January 1998 - May 2000
CIS CARS Information Systems (EDVANTA)   July 1997 - November 1997
Northeastern Illinois University  November 1995 - June 1997
Northwestern College of Chiropractic   October 1992 - October 1995
William Mitchell College of Law  November 1989 - October 1992

Skills
SSIS, Databases, Data Warehouse, Microsoft SQL Server, Unix, Data Warehousing, SQL, SDLC, Management, Project Management, SSRS, Business Analysis, Disaster Recovery, Integration

Education
University of Minnesota-Twin Cities   1977 — 1981
BA, Architecture

Universidad Nacional de Ingeniería   1966 — 1973
arquitectura, Arquitectura

Control Data Institute

Experience
Boy Scouts of America  August 2015 - Present
Zenith Education Group  October 2014 - Present
Target  April 2013 - July 2014
Express Scripts   August 2012 - April 2013
University of Central Florida  January 2009 - May 2012
Abercrombie & Fitch  December 2010 - February 2012
University of Central Florida  January 2010 - January 2011

Skills
Recruiting, Event Planning, Marketing, Sales, Student Affairs, Analysis, Microsoft Office, PowerPoint, Public Speaking, Social Media, Social Networking, Leadership, Fundraising, Leadership Development, Time Management

Education
University of Central Florida   2008 — 2012
Bachelor of Science (B.S.), Interpersonal & Organizational Communications

Experience
CoAdvantage  June 2014 - Present
Express Scripts   October 2011 - June 2014
SOI  April 2010 - October 2011
TriNet  August 2006 - April 2010
PEO Pros   August 2005 - August 2006
Hewitt Associates  May 2000 - August 2005

Skills
HRIS, Benefits Administration, Deferred Compensation, Employee Benefits, Employee Engagement, Employee Relations, Employee Training, HR Policies, Human Resources, Onboarding, Organizational..., Payroll, Personnel Management, Talent Acquisition, Training, Recruiting

Education
University of Central Florida   2015 — 2017
Master of Science (MS) - Degree Seeking, Human Resources Management

University of Central Florida   1997 — 1999
Bachelor of Arts, Industrial/Organizational Psychology

Valencia College   1994 — 1997
Associate of Arts, Liberal Arts

Experience
Ferguson Enterprises  November 2014 - Present
Express Scripts   November 2012 - November 2014
Barnes & Noble  October 2010 - July 2011
Barnes & Noble  December 2006 - October 2010
Barnes & Noble  November 2005 - December 2006
Barnes & Noble  May 2005 - November 2005
Barnes & Noble  August 2004 - May 2005

Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Pharmacy Benefit..., Public Speaking, Time Management, Team Leadership, Outlook, Call Centers, Coaching, Retail, Management, Retail Category..., Microsoft Publisher, Hospitality, Food Safety, Inventory Control, Profit, Gross Margin

Education
University of Central Florida   2008 — 2010
Bachelor of Arts (B.A.), Business Administration and Management, General

Florida State University   2000 — 2002
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)

Tallahassee Community College
Associate of Arts (A.A.), English Literature (British and Commonwealth)

Experience
Magellan Health Services  July 2015 - Present
Magellan Health Services  May 2013 - Present
Express Scripts   September 2012 - April 2013
Centene Corporation  January 2012 - September 2012
Anthem  April 2008 - December 2011
WellPoint, Inc  October 2006 - April 2008
Amgen  February 2000 - December 2001

Skills
SQL, SAS programming, Data Mining, Business Analysis, Business Process Mapping, Business Process..., Business Requirements, Data Analysis, Market Analysis, Ad Hoc Reporting, Microsoft Excel, ROI Optimization, Data Modeling, Databases, Cross-functional..., Financial Analysis, Corporate Finance, New Business Development, Cost Management, Business Strategy, Management, Healthcare, Insurance, Actuarial Analysis, Clincial Informatics, Pharmacy Benefit..., Network Optimization, Medicaid, Business Process, SharePoint, Software Project..., Integration, Leadership, Process Improvement

Education
University of California, Los Angeles   2003 — 2006
BS, Mathematics & Economics

Moorpark College

Experience
Express Scripts   November 2012 - Present
Universal Orlando  October 1999 - Present
Express Scripts   September 2011 - November 2012
Universal Orlando  November 2004 - May 2005
Universal Orlando  May 2004 - September 2004
Universal Orlando  September 2001 - February 2004

Skills
Customer Service, Microsoft Office, Microsoft Excel, Hospitality, Outlook, PowerPoint, Hospitality Management, Constructive Feedback, Microsoft Word, Team Building, Customer Satisfaction, Call Center, Negotiation, Training, Call Management, Customer Oriented, Leadership, Management, Coaching, Teamwork, Quality Assurance, Employee Training, Theme Parks, Customer Retention, Healthcare, Facebook, Administration, Research, Performance Management, Call Centers, Troubleshooting, Data Entry, Customer Experience, Data Analysis, Guest Service Management, Hospitality Industry, Guest Recovery, Telephone Skills, Talent Management, Analytics, Risk Management, Concierge Services, Personal Development, Employee Recognition, Goal Oriented, Customer Engagement, Conflict Resolution, Building Relationships, People Skills, New Hire Orientations

Education
University of Central Florida   2004 — 2006
Bachelor of Science, Business Administration and Hospitality Management

Valencia College   2001 — 2003
Associate of Arts, General Studies

Valencia College   2001 — 2003
Associate of Science, Business Administration; Business Specialist, Business Management

West Orange High School   1997 — 2001
High School Diploma

Experience
Express Scripts   July 2015 - Present
Solium  April 2015 - July 2015
Express Scripts   September 2013 - February 2015
Walgreens  May 2008 - June 2009

Skills
C++, Microsoft Office, HTML, SQL, Windows, Excel, Linux, MySQL, Photoshop, Word, Operating Systems, Access, Unix, Dreamweaver, Microsoft Excel, Microsoft Word, Business Analysis, Databases, Customer Service, Leadership

Education
State University of New York at Albany   2007 — 2012
Bachelor of Arts, Information ScienceBusiness Info Systems and Technology

Experience
Medication Management Center  January 2014 - Present
Brown Mackie College  February 2011 - Present
Express Scripts   May 2015 - August 2015
Pima Partnership Academy   October 2013 - December 2013
Asian Pacific American Student Affairs   August 2012 - May 2013
Asian Pacific American Student Affairs   August 2011 - May 2012
Prodigy  February 2011 - May 2012
Albertsons  November 2007 - February 2011
Department of Mathematics, University of Arizona   September 2010 - December 2010

Skills
Pharmacy, Epic Systems, Public Speaking, Medication..., Medication Therapy..., Student Affairs, Medicine, Teaching, Tutoring, Student Development, College Teaching, Curriculum Development, Adult Education, Statistics, Curriculum Design, Academic Advising, University Teaching, Science, Data Analysis, Critical Thinking, Higher Education, Academic Tutoring, Microsoft Excel, Microsoft Word, Patient Counseling

Education
University of Arizona, College of Pharmacy   2013 — 2017
Doctor of Pharmacy (PharmD)

University of Arizona   2009 — 2013
Bachelor of Science (BS), Cell/Cellular and Molecular Biology

Experience
Seeking  Construction Project ManagerPrivate LLC
Express Scripts   2012 - 2013
Chartis Insurance  2007 - 2012
AIG  February 2005 - August 2007
Prudential  1998 - 2001

Skills
Project Portfolio..., Insurance, Disaster Recovery, Vendor Management, PMO, Business Process..., Analysis, Change Management, SDLC, Business Analysis, IT Strategy, Integration, Project Management, Program Management, Risk Management, Business Process, Requirements Gathering, PMP, Requirements Analysis, Management, IT Management, Process Improvement, Information Technology

Education
SUNY Albany   1983 — 1987
Bachelor of Science (BS), Business Administration, Management and Operations

Experience
Express Scripts   August 2014 - Present
Young Moore & Henderson PA  September 2012 - August 2014
Sutter O'Connell  2005 - 2010
University of Akron School of Law  2005 - 2010
Beers & Cutler  2001 - 2002

Skills
Crisis Management, Civil Litigation, Criminal Law, Legal Writing, Product Liability, Trials, Litigation, Personal Injury, Torts, Licensing, Claim, Appeals, Commercial Litigation, Corporate Law, Courts, Legal Research, Liability, Mediation, Medical Malpractice, Trial Practice, Arbitration, Hearings, Westlaw, Construction Law, Depositions

Education
University of Akron School of Law   2002 — 2005
J.D.

Virginia Polytechnic Institute and State University - Pamplin College of Business   1996 — 2001
B.S., Accounting

Experience
Fiserv EFT  October 2014 - Present
PSCU Financial Services  July 2011 - October 2014
Express Scripts   September 2008 - July 2011
CVS Caremark Corporation  February 2006 - May 2009
Express Scripts   November 2007 - September 2008

Skills
Workforce Management, Call Center, Process Improvement, Business Analysis, Vendor Management, Performance Improvement, Performance Management, Employee Relations, Consulting, Pharmacy Technicians, TotalView, Aspect, Genesys, Genesys Framework, Nortel, Microsoft Excel, CRM, Customer Satisfaction, Team Building, Forecasting, Team Leadership, Operations Management, Call Centers, Employee Benefits, Time Management, Customer Service, Leadership, SharePoint, Troubleshooting

Education
University of California, Santa Cruz   2001 — 2005
Molecular, Cell, and Developmental Biology, Biology

Experience
Express Scripts   July 2008 - Present
MSC Care Management  October 2005 - June 2008
Andersen Tax  March 2003 - October 2005
US Navy  1994 - 1998

Skills
Account Management, Workers Compensation, Sales, Strategic Planning, Contract Negotiation, Forecasting, Pharmacy Benefit..., Team Building, Business Development, Process Improvement, Insurance, Claim, Sales Operations, Cross-functional Team..., Direct Sales, Negotiation, Employee Benefits, Pricing, Sales Presentations, Cold Calling, Executive Management, Risk Management, Sales Management, Management, New Business Development, Medicare, Health Insurance, Training, Marketing, Selling, Customer Satisfaction, Leadership

Education
University of California, Los Angeles   2000 — 2003
B.A. in Business Economics, Economics

Experience
Express Scripts   April 2012 - Present
Medco Health Solutions  2004 - 2012
PCS Health Systems  1994 - 2000

Education
University of Arizona   1973 — 1977
Bachelor of Science (BS), Pharmacy

Moon Valley High School   1968 — 1971

Moeller High School   1967 — 1969

Experience
Lumeris  January 2009 - Present
Express Scripts   August 2004 - September 2008
DiamondCluster  2000 - 2002
Hogan & Hartson  July 1999 - July 2000
Herbert Smith  July 1996 - July 1999

Skills
Vendor Management, Managed Care, Business Development, Business Analysis, Healthcare Information..., Start-ups, Management Consulting, Cross-functional Team..., Strategy, SaaS, Healthcare, Business Strategy, Healthcare Consulting, New Business Development, Program Management, Hospitals, Team Leadership, Process Improvement, Business Intelligence, Strategic Planning, Change Management, Contract Negotiation, Product Management, Business Planning, Marketing Strategy, CRM, Competitive Analysis, Leadership, Account Management, Business Process..., Analytics

Education
University of Cambridge   1992 — 1995
BA and MA, Law

Haberdashers' Aske's School, Elstree   1979 — 1991

Experience
CBIZ  March 2008 - Present
VisionQuest National, Ltd.   June 2004 - December 2007
Express Scripts, Inc.   February 2000 - April 2004
Express Scripts   2000 - 2004
Xcel Energy  October 1997 - January 2000
Health Risk Management  October 1992 - October 1997
Lamonts, Inc.   January 1986 - February 1992

Education
University of Arizona
BA, Political Science/Journalism

Experience
American Homes 4 Rent  June 2014 - October 2014
AnswerNet  September 2012 - May 2013
Express Scripts   May 2009 - February 2011
DataX,Ltd.   October 2007 - December 2008
NetworkOmni  June 2002 - December 2006
Accruent  January 2000 - May 2001
Sitel  August 1996 - November 1999

Skills
Call Center, Process Improvement, Forecasting, Customer Service, Account Management, Documentation, Scheduling, Call Routing, Workforce Management, Customer Relations, Telecommunications, Customer Satisfaction, Strategic Planning, Budgeting, Team Building, Operations Management, Data Analysis, Excel, Microsoft Office, Analysis, Quality Assurance, Word, Business Analysis, Outlook, Troubleshooting, Access, Problem Solving, Mentoring, Planning, PowerPoint, Coaching, Business Strategy, Customer Experience, Outsourcing, Team Leadership, Business Intelligence, Performance Management, Business Management, Windows, Contact Centers, Management, Project Planning, Call Centers, Vendor Management, Sales, IVR, Computer Maintenance, Always Punctual, Exceptional People..., Leadership

Education
University at Buffalo   1992 — 1996
BA, Anthropology

Experience
Express Scripts   February 2010 - Present
Bank of America  July 2008 - February 2010
Bank of America  2007 - 2008
GE Money  2003 - 2007

Skills
Call Center, Vendor Management, Six Sigma, Process Improvement, Customer Service, Analysis

Education
University of Central Florida   1996 — 2000
Bachelor of Arts (B.A.), Organizational Communication, General

Experience
Night Auditor at Unaccompanied Housing   Front Desk ClerkUnaccompanied Housing-December 2013 - Present
Navy Gateway Inns and Suites  December 2012 - Present
Express Scripts   October 2009 - February 2012
Express Scripts, Inc  October 2009 - February 2012
Quality Inn  December 2007 - January 2009
Sears Holdings Corporation  October 2004 - October 2005
2004-2005Sears Holding Company   October 2004 - October 2005
The Real Estate Trader   September 2003 - October 2004
Days Inn  February 2001 - August 2003

Skills
Troubleshooting, Training, Customer Service, Software Documentation, Analysis, Interviews, Accounting, Databases, Microsoft Excel, Research, Microsoft Office, Management

Education
Argosy University   2010 — 2012
MA, Teaching And Education

University of Phoenix   2006 — 2008
MS, Administration of Justice and Security

University at Buffalo   1997 — 2001
BA, Political Science

Experience
Express Scripts   July 2011 - Present
Medco  June 2008 - August 2011
Avis Budget Group  October 2007 - June 2008
Robert Half Finance & Accounting  2007 - 2007

Skills
Financial Analysis, Financial Modeling, Finance, Hyperion Enterprise, Forecasting, Financial Reporting, Corporate Finance, Microsoft Excel, Managed Care, Analysis, Accounting, Data Analysis, Account Reconciliation, Financial Accounting, Pricing, Variance Analysis, Essbase, Access, General Ledger, Market Access, Market Analysis

Education
State University of New York at Albany
BS, Finance/Management

Experience
BB&T  October 2015 - Present
Resolute and Anesthesia Pain Solutions   April 2014 - January 2015
Sunglass Hut  August 2013 - April 2014
Express Scripts   November 2008 - April 2013
Frank De Rito   May 2003 - June 2008

Skills
Customer Service, Sales Management, Sales, Merchandising, Retail, Team Building, Customer Satisfaction, Leadership, Training, Management, Team Leadership, Pharmaceutical Sales, Strategic Planning, Marketing Communications, Social Skills, Social Entrepreneurship

Education
Keiser University West Palm Beach   2015 — 2019
Bachelor's degree in Business Administration, Business, Management, Marketing, and Related Support Services

Unic University of Cuiaba   2000 — 2002
Associate's degree, Broadcast Journalism, 3.8

Experience
Express Scripts   December 2009 - June 2014
Wellpoint NextRx  1999 - 2005
Wellpoint NextRx  1999 - 2005

Skills
Medicare Part D, Hospitals, Pharmaceutical Industry, Medicare, Pharmacy Automation, HIPAA, Data Analysis, Pharmacists, Medication Therapy..., Utilization Management, Clinical Research, Oncology, Pharmacy Benefit..., Strategic Planning, Outcomes Research, Managed Care, Team Leadership, Disease Management, Medicaid, Healthcare, Health Insurance, Insurance, Formulary, Healthcare Management, Pharmacy, Clinical Trials, Healthcare Industry, Healthcare Information..., Infectious Diseases, Health Policy

Education
University of Southern California   1986 — 1990
Doctor of Pharmacy (Pharm.D.), Pharmacy

University of California, Los Angeles   1980 — 1985
Bachelor of Applied Science (BASc), Biology, General

Experience
Virtelligence  December 2009 - Present
Kinetic Solutions Incorporated   April 2002 - February 2009
Metris Companies  October 2000 - November 2001
Express Scripts   August 1993 - January 2000
Ultra Pac, Inc.   August 1992 - August 1993
Atlantic Richfield Company  July 1978 - March 1992
ARCO Alaska, Inc.   1978 - 1992

Education
University of Alaska Anchorage
Accounting

Experience
Amazon  February 2015 - Present
Amazon  March 2014 - February 2015
Amazon  May 2013 - March 2014
Walgreens Pharmacy  March 2009 - May 2013
Express Scripts   February 2007 - March 2009

Skills
Workforce Management, Call Center, IEX, Vendor Management, Process Improvement, Customer Satisfaction, Performance Management, Operations Management, Six Sigma, Customer Service, Avaya, IVR, eWFM, Forecasting, Scheduling Tools, Capacity Planning, Call Centers, Management, Contact Centers, Program Management, Process Scheduler, Customer Experience, Budgets, Sales, Outsourcing, Leadership, Metrics

Education
University of Central Florida   2005 — 2007
Bachelors

Experience
ArcBest Technologies  March 2001 - Present
Express Scripts   January 2001 - March 2001
Solution Consultants  September 1998 - March 2001
Edward Jones  September 1998 - December 2000
Data-Tronics Corp.  July 1994 - August 1998
Monsanto  July 1993 - January 1994

Skills
COBOL, VB.NET, DB2, .NET, Visual Studio, C#, Business Analysis, Software Development, Software Engineering, Visual Basic, Programming, Software Project..., Database Design

Education
University of Arkansas   1995 — 1997
Master, General Business

University of Arkansas   1990 — 1994
Bachelor, Computer Information System

Experience
TEKsystems  August 2013 - Present
For Eyes, Inc.   August 2011 - Present
Express Scripts   March 2010 - August 2011
Hard Knocks  June 2007 - November 2009

Skills
Combat, Video Games, Simulations, Entertainment, Sports, Customer Service, Mobile Devices, Broadcast, Event Planning, PowerPoint, Microsoft Office, Management, Digital Media, Digital Strategy, Television, Cisco Technologies, Marketing, Information Technology, System Administration, Networking

Education
University of Central Florida   2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing

Experience
Value Options  February 2015 - Present
Value Options  September 2014 - February 2015
Value Options  May 2014 - September 2014
Superior Workforce Solutions, Inc   February 2014 - April 2014
AppleOne Employment Services  October 2013 - December 2013
Express Scripts   April 2013 - September 2013
Express Scripts   January 2012 - April 2013
Charming Shoppes  November 2011 - January 2012
Charming Shoppes  May 2011 - November 2011
Casual Male Retail Group  March 2011 - September 2011

Skills
Public Speaking, Leadership, Customer Service, Microsoft Excel, Inventory Management, Microsoft Word, Microsoft Office, Data Entry, PowerPoint, Customer Satisfaction, Outlook, Retail, Event Planning, Time Management, Social Networking, Research, Team Leadership, Teamwork, Payroll, Resource Management, Flexibility, Sales, Community Outreach, Marketing, Office Management, Editing, Volunteer Management, Social Media, Fundraising, Management, Program Management, Training, Troubleshooting

Education
University at Albany   1996 — 2005
B.A.

Adirondack Community College   2003 — 2004
A.S.

Adirondack Community College   1997 — 1999
A.S.

Glens Falls High School   1992 — 1996
Regents Diploma

Experience
University of Central Florida  August 2011 - Present
Express Scripts   April 2014 - June 2015
Express Scripts   June 2012 - June 2015
CJM Photography   September 2010 - June 2011
Target  April 2009 - August 2009
Bath & Body Works  May 2007 - December 2008

Skills
Customer Service, Marketing, Merchandising, Sales, Photography, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Public Speaking, Event Planning, Social Media, Communication, Writing, Research

Education
University of Central Florida   2011 — 2014
Master of Arts, Interpersonal Communication

University of Central Florida   2006 — 2010
Bachelor of Arts, Interpersonal/Organizational Communication; Psychology

Experience
Express Scripts   Please see resume.$

Skills
Healthcare, Pharmacy Benefit..., Managed Care, Healthcare Information..., Data Analysis

Education
University of Central Florida   1987 — 1991
Bachelor’s Degree, English Language and Literature/Letters

Experience
Express Scripts   October 2009 - Present
Walgreens Pharmacy  May 2004 - October 2009

Education
University of Toledo   1998 — 2004
Pharmacy

University of Arizona   1996 — 1998
Pre Pharmacy

Experience
Express Scripts   January 2012 - July 2014
Express Scripts   September 2007 - January 2012
Medco Health Solutions  May 2005 - September 2007
Medco Health Solutions  April 2003 - May 2005
Medco Health Solutions  March 2001 - April 2003
Calvin Klein, Inc  November 1999 - March 2001
Deloitte & Touche, LLP   September 1997 - November 1999

Skills
Financial Modeling, Strategy, Financial Reporting, Access, Business Planning, Finance, Analysis, Management, Account Management, Budgets, Accounting, Risk Management, Human Resources, Pricing

Education
University at Buffalo   1993 — 1997
B.S, Accounting / Finance

Experience
Express Scripts   March 2015 - Present
AssistRx, Inc  June 2013 - March 2015
SeaWorld Parks & Entertainment  August 2010 - December 2012
AHS Information Services  June 2006 - November 2009
Premera Blue Cross  2002 - 2003
CVS.com  2000 - 2001
Microsoft  1994 - 1996

Skills
ETL, Databases, Microsoft SQL Server, SDLC, SQL, Agile Methodologies, Vendor Management, Analytics, Database Design, Business Intelligence, T-SQL, Strategic Planning, Visio, Data Modeling, SSIS, SSRS, Business Analysis, Data Warehousing, Oracle, Crystal Reports, Integration, Requirements Analysis, SharePoint, Software Documentation, Database Administration, Disaster Recovery, Windows Server

Education
University of Central Florida   1976 — 1979
B.S., Accounting & Finance

Experience
Accenture  May 2007 - Present
Express Scripts   May 2014 - July 2014
SCAN Health Plan  November 2013 - March 2014
Express Scripts   October 2012 - October 2013
CVS Health  September 2011 - May 2012
Kaiser Permanente  May 2011 - August 2011
Starbucks  March 2010 - April 2011
CalPERS  June 2007 - January 2010
Bridgestone/Firestone  June 2006 - May 2007

Skills
SDLC, Project Management, Testing, Agile Methodologies, Healthcare, Pharmacy Benefit..., User Acceptance Testing, Requirements Analysis, Software Documentation, Management, Business Analysis, Consulting, Business Process..., Management Consulting, Integration, SQL

Education
University of Arizona   2003 — 2007
Bachelor of Science, Business Administration; Marketing

Experience
United HealthCare  2012 - Present
Leaders in Quality Assurance Analysis & Production Manufacturing in the Phoenix, Arizona Area   2012 - Present
Express Scripts   April 2007 - April 2012
Express Scripts   February 2003 - April 2007
3M / Imation   January 1990 - September 2002

Skills
Quality Assurance, Quality Control, Manufacturing, Manufacturing..., Leadership, Strategic Planning, Management, Cross-functional Team..., Six Sigma, Strategy, Project Management, Training, Team Leadership, Operations Management, Quality Management, Talent Management, Process Improvement, Access, Team Building, Root Cause Analysis, Continuous Improvement, Supervisory Skills, Analysis, Problem Solving, Change Management

Education
University at Buffalo
Economics, Business/Managerial Economics

Experience
Express Scripts   December 2012 - Present

Skills
Project Management, Healthcare, Visio, Management, Process Improvement, Training, Pharmaceutical Industry, Cross-functional Team..., Learning Management, PBM, Pharmaceuticals, Business Analysis, Process Development, Team Leadership, Accreditation, Distance Learning, Instructional Design, Policy Writing, Information Mapping, Documentation, Data Management, Quality Assurance, Microsoft Office, Access, Excel, Databases, Data Analysis, InfoPath, SharePoint, E-Learning, Learning Management..., Survey Design, Leadership

Education
University of Central Florida   2015 — 2016
e-Learning Professional Development Certificate, e-Learning

University of Missouri-Saint Louis   2008 — 2008
Project Management Overview, Project Management

University of Nebraska at Kearney   1995 — 1998
M.S.Ed, Education/Community Counseling

University of Nebraska-Lincoln   1988 — 1994
B.A., Psychology

Experience
CVS Health  June 2014 - Present
Safeway  July 2013 - May 2014
Express Scripts   May 2010 - August 2010
Walgreens  November 2005 - December 2005
Transportation Industry, Carey International   January 1999 - January 2005
Hyatt and Marriott Hotel Corporations   January 1977 - January 1999

Skills
Certified Immunizer, Pharmacists, Medication Therapy..., Immunization, Clinical Pharmacology, Patient Counseling, Clinical Pharmacy, Pharmacology, Diabetes, Pharmacy Automation, Clinical Research, Community Pharmacy, Compounding, Pharmacy Practice

Education
University of Arizona   2009 — 2013
Doctor of Pharmacy, Pharmacy

South Mountain Community College   2005 — 2008
Pre-Pharmacy

IU-PUI   1973 — 1976
Associate Applied Science, Restaurant, Hotel & Institutional Management

Experience
Express Scripts   March 2006 - Present

Skills
Pharmacy Benefit..., Pharmacists, Pharmaceutical Industry, Medication Therapy..., Managed Care

Education
University of Connecticut   1991 — 1996
Bachelor of Science (BS), Pharmacy

University of Arkansas at Little Rock
Doctor of Pharmacy (Pharm.D.), Pharmacy

Experience
Express Scripts   April 2007 - Present

Education
Valencia Community College   2007 — 2009
Bachelor of Science (BS)

University of Central Florida   1990 — 1994
Bachelor's degree