Fairmont Hotels and Resorts
Industry: Hotel company
DescriptionFairmont Hotels & Resorts is a chain of luxury hotels headquartered in Toronto, Ontario, and is owned by AccorHotels since 2016. Fairmont Hotels & Resorts was created in 2001 following the merger of Canadian Pacific Hotels and Resorts and Fairmont Hotels. Parent organization: AccorHotels Headquarters: Toronto, Canada Founded: 1907 CEO: William R. Fatt (1 Oct 2001–) Subsidiaries: Swissôtel, Fairmont Royal Pavilion, Founders: Theresa Fair Oelrichs, Virginia Fair Vanderbilt
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Fairmont Hotels and Resorts Employees
PDI August 2012 - Present
Hand and Stone Massage and Facial Spa June 2014 - November 2014
Ginas College of Advanced Aesthetics September 2013 - May 2014
Wilride Transport April 2013 - August 2013
Linamar Transportation Inc. September 2011 - April 2012
Fairmont Hotels and Resorts April 2010 - October 2010
Skills
Customer Service, Problem Solving, Organization, Account Management, Data Entry, Time Management, Microsoft Excel, PowerPoint, Microsoft Word, Transportation, Teamwork, Freight, Logistics, Outlook, Shipping, Team Building, Management, Microsoft Office, Sales, Transportation...
Education
Ginas College of Advanced Aesthetics 2013 — 2014
Medical Aesthetics and Body therapy
Conestoga College 2008 — 2010
Hospitality & Tourism Management, Hospitality and tourism
Canadore College 2007 — 2008
Hotel, Restaurant and Resort Admin., Hotel resort and restaurant administration
Ginas College of Advanced Aesthetics
Advanced Aesthetics and Electrolysis, Advanced Medical Aesthetics and Electrolysis
Widdifield Secondary School
Ontario Secondary School Diploma
Cosmopolitan Catering October 2012 - Present
Cosmopolitan Catering September 2012 - November 2012
Fairmont Hotels and Resorts October 2010 - October 2011
Custom Hotel March 2010 - August 2010
Hollywood Heights Hotel September 2009 - March 2010
Domain Hotel February 2008 - September 2009
Hotel Los Gatos February 2007 - February 2008
Hotel Los Gatos 2006 - 2007
Skills
Catering, Concessions, Food & Beverage, Food Service, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Pre-opening, Restaurants, Event Planning, Yield Management, Customer Service, Event Management, Microsoft Office, Leadership, Guest Service Management, Opening Hotels, Convention Services, Rooms Division, Being Amazing, Hotels, Revenue Analysis, Resorts, Front Office, Budgets, Meeting Planning, Opera, Micros, Property Management..., Pre-opening experience, OnQ, Banquets, Fine Dining, Lodging, Restaurant Management, Cuisine, Menu Development, New Restaurant Openings, Management, Food, Customer Satisfaction, Time Management
Education
California Culinary Academy 2006 — 2007
AOS, Hotel & Restaurant Management
Saratoga High School 2001 — 2002
Army & Navy Academy 1997 — 2001
Xanterra Parks & Resorts December 2013 - Present
Glacier Park, Inc. May 2008 - December 2013
Quintess 2007 - 2008
Fairmont Hotels and Resorts 2003 - 2007
Skills
Tourism, Resorts, Hospitality, Hospitality Management, Hotels
Education
Cambrian College 1995 — 1997
Hospitality
Athol Murray College of Notre Dame 1990 — 1993
Stroz Friedberg January 2015 - Present
Stroz Friedberg February 2013 - January 2015
Fairmont Hotels and Resorts October 2007 - February 2013
The Peninsula Beverly Hills August 2001 - October 2007
Skills
Security+, Property Management..., Active Directory, CISSP, Digital Forensics, Computer Forensics, EnCase, EnCE, SSCP, Vulnerability Scanning, Metasploit, dtSearch, Websense, LANDesk, Backup Exec, Sophos, InDesign, Graphic Design, Print Collateral Design, Windows Server 2008, Information Security..., Micros, Group Policy, Qualys, NeXpose, Information Security
Education
Cornell University 1998 — 2001
BS, Hospitality Management
SANS Institute 2013 — 2015
Computer and Information Systems Security/Information Assurance
Guidance Software 2012 — 2013
computer forensics
Emory University 1996 — 1998
West Los Angeles College
information technology
Santa Monica College
FRHI Hotels & Resorts 2008 - Present
FRHI Hotels & Resorts 1989 - 2015
FRHI Hotels & Resorts 1989 - 2015
FRHI Hotels & Resorts 1989 - 2015
FRHI Hotels & Resorts 1989 - 2015
FRHI Hotels & Resorts 1989 - 2015
Fairmont Hotels and Resorts 1998 - 2008
The Fairmont Royal York 1989 - 1998
Skills
Revenue Analysis, Hotels, Hospitality Industry, Hotel Management, Hospitality, Tourism, Pre-opening, Business Travel, Team Building, Travel Management, Pricing, Opening Hotels, Account Management, Sales, Marketing Strategy, Contract Negotiation, Forecasting, Market Planning, Driving Sales..., Hospitality Management, Budgets, Sales Management, Luxury, Negotiation, Key Account Management
Education
Northwestern University - Kellogg School of Management
Executive Programs: Accellerating Sales Force Performance
Centennial College 1986 — 1989
Diploma, Hotel & Restaurant Management
Bonn, Germany
The Performance Group of Northern California (TPG) May 2012 - Present
The Performance Group of Northern California (TPG) March 2010 - May 2012
Fairmont Hotels and Resorts June 2009 - March 2010
Hyatt Regency Santa Clara December 2008 - June 2009
Hyatt Regency Waikiki August 2008 - December 2008
Skills
Corporate Events, Event Management, Hospitality Management, Hotels, Meeting Planning, Event Planning, Trade Shows, Microsoft Office, Hospitality
Education
California State University-Chico 2003 — 2008
Bachelor of Science, Recreation Administration
Tomlinson Linen Service 2014 - Present
New System June 2010 - August 2014
One Eighty November 2007 - July 2009
the Sorrento Hotel and the Acumen Hotel Group September 2006 - November 2007
Fairmont Hotels and Resorts July 2003 - September 2006
US Army June 1996 - June 2004
Skills
Operations Management, Sales Management, Project Management, Project Planning, Financial Analysis, Economics, Business Strategy, Business Analysis, New Business Development, Budgets, Contract Negotiation
Education
Central Washington University 2012 — 2015
Bachelor of Science (B.S.), Business & Economics
Highline Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Highline College 1999 — 2000
A.A.S, Hotel and Tourism Managment
Lotus Bodywork and Therapies April 2013 - Present
Ballard Bodywork and Therapies September 2011 - April 2013
Ballard Bodywork and Therapies August 2011 - April 2013
The Beauty Bar Seattle 2011 - March 2013
Fairmont Hotels and Resorts 2000 - 2007
Skills
Operations/adaptable, Multitasker/flexible, Listening Skills, Hospitality Management, Hotels, Hospitality Industry, Therapeutic Massage, Resorts, Bodywork, Food & Beverage, Hotel Management, Pre-opening, Deep Tissue Massage, Swedish, Menu Development, Fine Dining, Front Office, Hospitality, Chair Massage, Wellness, Banquets, Catering
Education
Cortiva Institute - Seattle 2010 — 2011
Diploma, Massage
Canadore College 2000 — 2003
Diploma in Business, Specializing in Hospitality
Fairmont Hotels and Resorts May 2014 - Present
Marriott Union Square March 2013 - Present
Marriott Marquis, San Francisco August 1994 - March 2013
Marriott Downtown, New York June 1992 - July 1994
Skills
Hospitality, Hotels, Hospitality Industry, Hospitality Management, Front Office, Food & Beverage, Hotel Management, Resorts, Micros, Rooms Division, Pre-opening, Tourism, Property Management..., Restaurants, Banquets, Catering, Concierge Services, Mixology, Beer Expert, Menu Development, Fine Dining, Wine, Food, Customer Satisfaction
Education
City College of San Francisco
Associate of Arts (AA), Graphic Design and Multimedia Computer Programming
TravelClick July 2015 - Present
ANdAZ 5th Avenue November 2014 - July 2015
ANdAZ 5th Avenue June 2014 - November 2014
Four Seasons Hotels and Resorts May 2013 - August 2013
Four Seasons Hotels and Resorts June 2012 - August 2012
Fairmont Hotels and Resorts June 2011 - August 2011
Skills
Delphi 6, Photoshop, Customer Relations, InDesign, Illustrator, Microsoft Excel, Opera, Open Table, Microsoft Office, Word, Customer Service, Marketing, Hotels, Hospitality, Microsoft Word, Leadership, Event Planning, PowerPoint, Restaurants, Food & Beverage, Olympic Lifting, Data Analysis
Education
Cornell University 2010 — 2014
Bachelor of Science (B.S.), Hotel Administration
Ardagh Financial November 2013 - Present
eHealth Ontario 2009 - September 2012
eHealth Ontario (previously Smart Systems for Health Agency) 2008 - 2009
Fairmont Raffles Hotels International 2003 - 2008
Fairmont Hotels and Resorts 1999 - 2003
Canadian Pacific Limited 1997 - 1998
Canadian Pacific Limited 1994 - 1997
Cegep John Abbott College 1994 - 1994
Skills
Business Analysis, BMC Remedy, Change Management, Incident Management, Data Analysis, Executive Reporting, Help Desk Support, Performance Reporting, ITIL, IT Operations, Production Support, Requirements Analysis, Service Management, Service Reporting, System Administration, System Testing, Technical Support, Management
Education
CEGEP - John Abbott College 1992 — 1993
Technical Support Program Attestation - A.E.C. 901.91
Marriott International January 2009 - Present
Fairmont Hotels and Resorts January 2007 - January 2009
Seascape Resort & Conference Center January 1999 - January 2007
Skills
Hospitality Management, Hospitality Industry, Hotels, Resorts, Fine Dining, Catering, Restaurants, Hotel Management, Food, Hospitality, Restaurant Management, Customer Service
Education
Cabrillo College 2004 — 2006
Anthropology
Duetto March 2015 - Present
Duetto June 2014 - Present
Expedia, Inc. February 2014 - Present
Expedia March 2013 - Present
Expedia July 2011 - February 2013
Expedia June 2010 - June 2011
Expedia June 2009 - September 2009
Globiwest Hospitality June 2008 - September 2008
Fairmont Hotels and Resorts June 2007 - September 2007
Skills
Hospitality Industry, Marketing Management, Hotels, Hospitality, Revenue Analysis, Yield Management, Competitive Analysis, Front Office, Hospitality Management, Tourism, Salesforce.com, Hotel Management, Marketing
Education
Cornell University
Bachelor of Science, Hotel Administration
Fairmont Hotels and Resorts 2004 - Present
Golden Gate Getaways 2000 - 2012
Ondine/Horizons Restaurant 1988 - 2004
Tops Restaurant 1992 - 1997
Skills
Hospitality, Hospitality Management, Hospitality Industry, Hotels, Food & Beverage, Hotel Management, Resorts, Banquets, Catering, Restaurants, Pre-opening, Micros, Fine Dining, Menu Development, Revenue Analysis, Restaurant Management, Meeting Planning, Front Office
Education
Wine & Spirits Education Trust 2008 — 2009
Advanced Certificate, Sommelier
California State University-Chico 1984 — 1988
BA, Communications
Canderel March 2014 - Present
Fairmont Hotels and Resorts October 2009 - Present
Berchicci Importing November 2009 - January 2014
Solotech Inc. August 2008 - November 2009
Pratt & Whitney Canada January 2007 - October 2007
BDC June 2006 - August 2006
Skills
Management, Payroll, Accounts Payable, Accounting, Customer Service, Invoicing, Interviews, Sales, Human Resources, Teamwork, Analysis
Education
QC School of Event Planning 2010 — 2012
DEP, Event Planning
Concordia University 2007 — 2009
Champlain St Lambert 2004 — 2007
DEC, Accounting and Management Technology
Danone Waters October 2014 - Present
Desjardins Financial Security Life Assurance Company May 2013 - December 2013
Fairmont Hotels and Resorts May 2012 - May 2013
Fonds Alpha 2012 - 2013
Fonds Alpha 2011 - 2012
Skills
Marketing, Advertising, Social Networking, French, Microsoft Office, Event Planning, Event Management, English, Microsoft Excel, Management, Budgets, Sales, Branding & Identity, Customer Service
Education
City University of Hong Kong 2013 — 2014
Bachelor of Business Administration (B.B.A.), Semester abroad
Université Laval
Bachelor of Business Administration (B.B.A.)
Ochre Restaurant April 2014 - Present
Thompson Hotels March 2013 - Present
Fairmont Hotels and Resorts August 2012 - December 2012
The Fairmont Baku, Azerbaijan March 2012 - April 2012
Fairmont Hotels and Resorts April 2011 - March 2012
Fairmont Hotels and Resorts June 2010 - April 2011
Skills
Strategic Planning, Food, Restaurants, Hotels, Hospitality, Management, Beverage, Team Leadership, Culture, Problem Solving, Event Planning, Managerial Finance, Hotel Management, Micros, Hospitality Industry, Pre-opening, Revenue Analysis, Resorts, Yield Management, Fine Dining, Restaurant Management, Guest Service Management, Menu Development, F&B Operations, Timesaver, Guest Recovery, Open Table, Pre-opening experience, Service Recovery, Wine, Menu Engineering, Service Standards, Cuisine, Bartending, Menu Costing, Lounge, Cocktails, Smart Serve, Catering, Property Management..., Front Office, MICROS, Hospitality Management, Banquets, Food & Beverage, Customer Service, Event Management
Education
Concordia University
Political Science and Government
Dalhousie University
Fairmont Hotels and Resorts June 2010 - Present
Fairmont Monte Carlo May 2005 - June 2010
Fairmont Jasper Park Lodge July 1997 - May 2005
Skills
Revenue Analysis, Hospitality Industry, Hotels, Hotel Management, Resorts, Hospitality Management, Hospitality, Tourism, Food & Beverage, Catering, Restaurants, Luxury, Trade Shows, Event Management, Corporate Events, Event Planning, Budgets, Forecasting, Sales Management, Marketing Strategy
Education
HSMAI University 2012 — 2012
Certificate Hotel Business Acumen, Hospitality Administration/Management
Cornell University 2008 — 2009
Master Certificate, Hospitality Administration/Management
The University of Western Ontario 1984 — 1988
Honors Bachelor of Arts, Kinesiology and Exercise Science
HelmsBriscoe October 2011 - Present
The Fairmont Chateau Lake Louise September 2009 - October 2011
The Fairmont Scottsdale Princess April 2008 - September 2009
Fairmont Hotels and Resorts April 2006 - April 2008
Fairmont Scottsdale Princess 2003 - 2006
SoHo Metropolitan Hotel 2002 - 2003
Skills
Hotels, Hospitality Industry, Revenue Management, Resorts, Luxury, Hospitality, Destination Marketing, Tourism, Contract Negotiations, Leadership, Convention Services, Meeting Planning, Revenue Analysis, Sales, Strategic Planning, Contract Negotiation, Trade Shows, Event Management, Yield Management, Marketing, Food & Beverage, Customer Satisfaction, Hospitality Management, Property Management..., Pre-opening, Catering, Rooms Division, Hotel Booking, Hotel Management, Banquets, Front Office, Time Management, Building Relationships, Business Travel, Corporate Events, Incentives, Management, Event Planning
Education
Cornell University 2006 — 2007
Certificate, Revenue Managment
Carleton University 1988 — 1991
Bachelor, Journalism
Meadowvale Secondary School 1983 — 1988
FRHI Hotels & Resorts February 2014 - Present
Toronto area July 2013 - Present
Fairmont Raffles Hotels International June 2010 - June 2013
Fairmont Raffles Hotels International June 2006 - September 2010
Fairmont Hotels and Resorts April 2005 - June 2006
Production Data Corporation July 2001 - April 2005
CDI College March 2001 - April 2001
Skills
Tourism, Revenue Analysis, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Leisure, Corporate Events, Customer Service, Negotiation, Front Office, Meeting Planning, E-commerce, Public Relations, Catering, Resorts, Restaurants, Food & Beverage, Customer Retention, Training Delivery, Marketing Strategy
Education
Cornell University
York University - Schulich School of Business 2008 — 2009
CDI College of Business & Technology 2000 — 2001
Osmania University
B.Comm
Institute of Hotel Management, Catering Technology & Applied Nutrition 1982 — 1985
Nutrition Sales Network September 1990 - Present
Shaklee 1979 - 2012
Fairmont Hotels and Resorts 2002 - 2006
National Safety Associates 1980 - 1984
Education
Centennial College 1971 — 1973
Business Administration, Management
Wolmer's Schools 1964 — 1967
Transfered to Canada, Arts and Science
Secret Escapes May 2014 - Present
Booking.com February 2010 - May 2014
Starwood Hotels & Resorts Worldwide, Inc. 2008 - 2009
Starwood Hotels & Resorts Worldwide, Inc. 2007 - 2008
Starwood Hotels & Resorts Worldwide, Inc. 2004 - 2007
Starwood Hotels & Resorts Worldwide, Inc. 2003 - 2004
Starwood Hotels & Resorts Worldwide, Inc. 2001 - 2003
Fairmont Hotels and Resorts 2000 - 2001
Skills
Revenue Analysis, Hotels, Sales, Hospitality, Hospitality Industry, Hospitality Management, Account Management, Budgets, Tourism, Online Advertising, Sales Management, Social Media, Social Media Marketing, E-commerce, Business Development, Marketing Strategy, New Business Development, Marketing, Email Marketing, Catering, Event Management, Trade Shows, Online Travel, B2B
Education
California State University-Chico 1995 — 2000
Bachelor's degree, Communication and Media Studies
Achilles Media April 2015 - Present
Achilles Media October 2013 - March 2015
John Wiley and Sons November 2011 - June 2013
Black Angus Media / TOROmagazine.com June 2009 - December 2011
Heart and Stroke Foundation June 2011 - November 2011
ECW Press April 2011 - May 2011
On the Danforth September 2010 - April 2011
Fairmont Hotels and Resorts May 2010 - August 2010
Miller McConnell Signs May 2007 - December 2009
Skills
Copy Editing, Editing, Press Releases, Creative Writing, Publicity, Media Relations, Writing, Content Development, Content Strategy, Marketing Communications, Event Management, Events, Event Producing, Live Events, Content Writing, Communications Planning, Media Planning, Marketing, Digital Marketing, Proofreading, Editorial, Books, Magazines, Publishing, Social Media, Social Media Marketing, Web Content, New Media, Microsoft Office, Copywriting, Content Management, Internal Communications, Wordpress, Criticism, Blogging, Excel, Interviewing, Social Networking, Television, Literature, Online Publishing, Fact-checking, Email Marketing, Marketing Copy, Web Content Management, Grammar, Book Reviews, Creative Strategy, Business Writing, Public Speaking
Education
Centennial College 2010 — 2011
Certificate, Book and Magazine Publishing
Carleton University 2005 — 2009
B.A., English
St. Joe Club & Resorts July 2014 - Present
Fairmont Hotels and Resorts February 2007 - July 2014
Skills
Hospitality Industry, Tourism, Online Marketing, Resorts, Event Management, Hotels, Hospitality Management, Marketing Strategy, Leisure, Hotel Management, Online Advertising, Hospitality, Revenue Analysis, Yield Management, Revenue Forecasting, Pre-opening, Hotel Booking, Leisure Travel, Hotel Reservations, Online Travel Agent..., E-commerce SEO, Hotels Reservation Sales, Guest Service Management, Opening Hotels
Education
Cornell University 2013 — 2013
Hotel Revenue Management Certificate, Hospitality
Cornell University 2011 — 2011
Hospitality Marketing Certificate, Hospitality
CoStar Group January 2012 - January 2014
Choice Hotels International August 2011 - January 2012
CoStar Group March 2010 - August 2011
Fairmont Hotels and Resorts January 2009 - March 2010
Skills
Event Planning, Microsoft Office, Recruiting, Microsoft Excel, Leadership, Negotiation, Management, PowerPoint, Sales, Team Building, Microsoft Word, Marketing, Strategic Planning, Customer Service, Public Speaking, Event Management, Social Networking, Business Development, Research, Social Media, Data Analysis, Market Research, Employee Relations, Change Management, Human Resources, Leadership Development, Organizational..., Analysis, Budgets, Real Estate, Time Management, Training, Coaching, Strategy, Account Management, Project Management, Team Leadership, Performance Management, Program Management, New Business Development, Talent Acquisition, Onboarding, College Recruiting, Talent Management, Interviews, Applicant Tracking..., Hiring
Education
Cornell University 2005 — 2008
Bachelor of Science, School of Hotel Administration
St. Agnes Academy
Flour & Co May 2015 - Present
Pet Food Express June 2010 - February 2015
Bittersweet Cafe December 2009 - May 2010
Bittersweet Cafe January 2009 - December 2009
Bittersweet Cafe July 2008 - January 2009
Bittersweet Cafe August 2007 - July 2008
Fairmont Hotels and Resorts March 2006 - August 2007
Wente Vineyards July 2005 - March 2006
Fairmont Hotels and Resorts January 2004 - May 2005
Paula LeDuc Fine Catering March 2003 - September 2003
Skills
Restaurants, Catering, Retail, Menu Development, Management, Inventory Management, Customer Service, Purchasing, Leadership, Customer Satisfaction, Baking, Pastry, Recipes, Merchandising, Training, Process Scheduler, Hiring, Scheduling, Organization Skills
Education
California Culinary Academy 2002 — 2003
Basking & Pastry Arts Certificate, Baking & Pastry Arts
University of California, Riverside 1989 — 1993
B.A., Theatre
Mission San Jose High School 1985 — 1989
Zenith International, llc July 2010 - Present
Steak n Shake September 2010 - August 2011
Dunkin' Brands, Inc. January 2008 - December 2009
Dunkin' Brands, Inc. February 2004 - January 2008
InnPros, Inc. June 2001 - September 2003
Fairmont Hotels and Resorts May 1999 - August 1999
PASCO HOSPITALITY MANAGEMENT COMPANY October 1995 - January 1998
FOREST SUITES RESORT July 1991 - October 1995
STANFORD TERRACE HOTEL July 1989 - July 1991
NEWARK HILTON HOTEL AND CONFERENCE CENTER February 1986 - June 1989
Skills
Franchising, Restaurants, Multi-unit, Hospitality, Construction, Hotels, Renovation, P&L, Food & Beverage, P&L Management, Start-ups, Mergers, Business Planning, Strategic Planning, Restaurant Management, Team Building, New Business Development, Marketing Strategy, Business Strategy, Retail, Product Development, Menu Development, Contract Negotiations, Negotiation, Budgeting, Planning, Competitive Analysis, Coaching, Contract Negotiation, Operations Management, Leadership Development, Profitability, Organizational..., Management Consulting, Site Selection, Purchasing, Expansion, Customer Relations, Food, Compliance, Real Estate, Food Service, Mentoring, Promotions, Change Management, International Business, Supply Chain, Financial Analysis, Income Statement, International...
Education
Cornell University 1998 — 2000
MBA, Business, Hospitality, Marketing
University of Phoenix 1988 — 1994
BSBA, Business Administration and Marketring
San Jose City College 1984 — 1986
AA, Hospitality Management
George Brown College March 2014 - Present
George Brown College September 2012 - Present
George Brown College September 2011 - September 2012
The Estates of Sunnybrook June 2008 - June 2010
Rogers September 2008 - January 2009
Sony Pictures Entertainment April 2008 - September 2008
Fairmont Hotels and Resorts April 2005 - December 2007
TD Canada Trust Downtown Jazz Festival June 2000 - July 2006
Skills
Microsoft Office, Event Planning, Promotions, Research, Social Media Marketing, Event Management, Teamwork, Sales, Program Management, Project Planning, Social Media, Accessibility, Public Speaking
Education
George Brown College 2008 — 2009
Certificate, Sport and Event Marketing
Carleton University 2000 — 2004
B.A. Honors, Criminology and Law
Manulife April 2013 - Present
Rogers Communications December 2011 - April 2013
Rogers Communications November 2010 - December 2011
Fairmont Hotels and Resorts August 2009 - November 2010
Canadian Forces October 2008 - March 2010
The Corporation of the Town of Ajax April 2008 - September 2008
Skills
Corporate Communications, Public Relations, Media Relations, Issues Management, Press Releases, Editing, Writing, Communications Planning, Event Management, Blogging, Social Media, Content Management, Employee Engagement, Internal Communications, Stakeholder Engagement, Social Media Marketing, Strategic Communications, Training, Event Planning, Crisis Communications, Speech Writing, Journalism, Community Outreach, Public Affairs, Web Content, Marketing Communications, Newsletters, Copy Editing, Interviews, Content Strategy, Publicity, News Writing, Copywriting, Content Development, Feature Articles, Photography, Storytelling, Video, Web Content Management, Digital Media, New Media, Facebook, Communication Training, Internal & External..., Proofreading, Editorial, Publications
Education
University of Toronto 2005 — 2009
Honours Bachelor of Arts, Journalism
Centennial College 2007 — 2009
Advanced Diploma, Journalism
Red River College September 2015 - Present
The Dufresne Group April 2012 - June 2015
Loblaw Companies Limited January 2012 - April 2012
Statistics Canada October 2010 - September 2011
Self Employed September 2009 - October 2010
Parmalat Canada 2008 - 2009
Fairmont Hotels and Resorts December 1996 - September 2008
2003 - 2008 December 1996 - September 2008
Skills
Full-cycle Recruiting, Diversity, Labor Relations, Mediation, Recruiting, Employee Benefits, Employee Relations, Performance Management, Employee Engagement, HRIS, Deferred Compensation, Talent Acquisition, Organizational...
Education
University of Manitoba 2002 — 2005
Certificate, Human Resources Management
Centennial College
Diploma (3 year), Hospitality Management
The Candlelight Inn October 2009 - Present
Fairmont Hotels and Resorts September 2006 - October 2009
Meritage Resort April 2006 - September 2006
Candlelight Inn October 2005 - May 2006
Kinyon Culinary Services May 2005 - October 2005
Villagio Inn and Spa, L.L.C. March 2002 - May 2005
Harvest Inn August 2000 - March 2002
Skills
Operations Management, Facilities Operations, Facilities Management, Regulatory Policy, Guest Service Management, Elder Care, Assisted Living, Employee Relations, Technical Support, Emergency Management, Safety, Front Office, Hospitality, Recreation Planning, Senior Living..., Procedure Development, HR Policies, Business Process..., Web Design, Concierge Services, Hospitality Management, Social Networking, Restaurants, Food Service, Hospitality Industry, Food & Beverage, Catering, Banquets, Resorts, Quality Assurance, Quality Management, Web Development, Senior Residential, Hotel Management, Tourism, Event Planning, Customer Service, Wine, Food, Menu Development, Inventory Management, Cooking, Team Building, Social Media, Sales, Training, Marketing, Social Media Marketing, Customer Satisfaction, Public Speaking
Education
National Restaurant Association 2011 — 2011
Certificate, ServSafe, Passed
Household Management 2004 — 2004
Certificate, Household Management, A
Napa Valley Junior College 2001 — 2001
Certificate, Winery Hospitality
Culinary Institute of America 1991 — 1991
Certificate, Baking and Pastry
City College of San Francisco 1985 — 1987
Associate of Science (AS), Hotel and Restaurant Management
California State University-Chico 1979 — 1983
Bachelor of Arts (BA), Recreation Management
Pier 2620 Hotel Fisherman's Wharf 2014 - 2014
Hotel 71, now Wyndham Grand Chicago Riverfront April 2012 - October 2013
Fairmont Hotels and Resorts June 1999 - March 2012
Hilton Hotels Worldwide April 1984 - May 1999
Skills
Revenue Cycle Management, Advanced Forecasting, Revenue Management..., Strategic Planning, Operating Systems, Training, Troubleshooting, Quantitative Analytics, Revenue Management..., Marketing Plan Creation, Extranet, Partnerships, Channel Optimization, Pricing Analysis, Pricing Strategy, Microsoft Excel, RevPAR Driver, Innovator, Strategy Implementation, Increased Profitability, Self-driven, Work Ethic Discipline, Skilled Communicator, Team Building, Problem Solving, Enthusiastic, Strategic Leadership, Professional, Motivator, Renovation Forecasting, Global Thinker, Sees the Big Picture, Visionary, Open Minded, Hotels, Hotel Management, Hospitality Industry, Revenue Analysis, Forecasting, Hospitality Management, Front Office, Yield Management, Budgets, Hospitality, Catering, Rooms Division, Resorts, Pre-opening, Opening Hotels
Education
Clarke College 1980 — 1983
Bachelor of Fine Arts (BFA), Fashion/Apparel Design with a Minor in Philosophy
Tulips and Maple Catering September 2015 - Present
Tulips and Maple Catering May 2014 - September 2015
Flight Centre August 2013 - April 2014
Delta Hotels September 2012 - July 2013
Hotel Indigo Ottawa March 2012 - September 2012
Delta Hotels September 2010 - March 2012
Fairmont Hotels and Resorts March 2010 - August 2010
Nanos Research October 2009 - March 2010
Fairmont Hotels and Resorts December 2008 - July 2009
Collins Barrow May 2005 - August 2005
Skills
Hotels, Hospitality Industry, Event Planning, Customer Service, Personnel Recruiting, Employee Relations, Administration, Database Administration, Excel, HRIS, Internet, Microsoft Office, Social Media, Organizing, PowerPoint, Planning, Retail, Market Research, Problem Solving, Teamwork, Word, Writing, Cpr Certified, First Aid, Microsoft Word, Restaurants, Hotel Management, Hospitality Management, Food & Beverage, Tourism, Customer Satisfaction, Catering, Human Resources, Banquets, Management, Event Management, Resorts, Hotel Booking, Front Office, Property Management..., Rooms Division, Revenue Analysis, Guest Service Management
Education
Cornell University 2008 — 2009
Certificate, Employee Relations
McMaster University 2004 — 2008
Bachelor of Commerce, Human Resources
Earl of March Secondary School 2000 — 2004
OSSD, High School/Secondary Diplomas and Certificates
Grand Casino Hotel and Resort April 2014 - Present
Christopher House February 2013 - March 2014
Hilton Guam September 2010 - January 2013
Westin Kierland Resort, Spa and Villas, Starwood Hotels and Resorts June 2007 - March 2010
Fairmont Hotels and Resorts December 2005 - February 2007
MGM Grand Hotel and Casino May 2004 - December 2005
Aladdin Hotel and Casino March 2003 - March 2004
Luxor Hotel and Casino June 2001 - February 2003
Paris Hotel and Casino June 1999 - June 2001
Bellagio Hotel and Casino October 1998 - May 1999
Skills
Cuisine, Fine Dining, Menu Development, Banquets, Catering, Restaurants, Food & Beverage, Restaurant Management, Menu Costing, Hotels, Resorts, Food, Pre-opening, Sanitation, Hospitality, Culinary Skills, Pastry
Education
California Culinary Academy 1987 — 1989
Associate, Culinary Arts
Touchstone Family Association August 2013 - July 2014
FRHI Hotels & Resorts 2009 - March 2012
Fairmont Hotels and Resorts August 2003 - 2009
Metropolitan Hotel Vancouver 1998 - 2003
Skills
Hotels, Hospitality, Networking, Tourism, Customer Service, Mentoring, Mental Health Counseling, Bilingual, Sales, Crisis Intervention, Suicide Assessment, Suicide Intervention, Business Strategy, Conflict Resolution, Training
Education
City University of Seattle 2011 — 2014
Master, Counselling
Cornell University 2009 — 2009
Certificate, Hospitality Marketing
Simon Fraser University 1998 — 2000
BA, Economics
Cotto Enoteca November 2012 - Present
Delta Hotels ( Burnaby) September 2011 - November 2012
Fairmont Hotels and Resorts August 2010 - July 2011
Red Card Sports Bar & Eatery July 2009 - January 2010
Berezan Management August 2007 - January 2009
Gibson Hospitality November 2002 - August 2007
Funky Planet Nightclub July 1996 - November 2002
Skills
New Business Development, Consultants, Financial Structuring, Customer Service, Training, Management, Inventory Management, Team Building, Purchasing, Team Leadership, Marketing, Resorts, Leadership, Banquets, Coaching
Education
Vancouver Community College 1991 — 1992
Associate's degree, Architecture
Capilano University 1990 — 1990
Sociology
Capilano University 1990 — 1990
Psychology
Starwood Hotels & Resorts Worldwide, Inc. May 2014 - Present
Starwood Hotels & Resorts, Inc November 2009 - May 2014
Dolce Hotels & Resorts January 2009 - November 2009
Loews Hotels 2005 - January 2009
Loews Hotels 2004 - 2009
Loews Regency Hotel 2004 - 2005
Fairmont Hotels January 2003 - November 2004
The Plaza NY Hotel - Fairmont Hotels 2003 - 2004
Fairmont Hotels and Resorts 2003 - 2004
Starwood Hotels & Resorts 2001 - 2003
Skills
Yield Management, Revenue Management, Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Resorts, Forecasting, Hospitality, Fidelio, Pricing, Market Analysis, Luxury, Pricing Strategy, Budgeting, Competitive Analysis, Inventory Management, Electronic Distribution, Sales Management, Marketing Strategy, Rooms Division, Strategic Planning, Pre-opening, Excel, Front Office, Guest Satisfaction, Guest Service, Sales Presentations, Field Marketing, Revenue Analysis, Microsoft Excel, Customer Service, Hotel Booking, Opening Hotels, Customer Satisfaction, Budgets, Property Management..., Revenue Forecasting, Lodging, OnQ, Opera, Business Travel, Distribution Strategies, Micros, Food, Tourism
Education
California State University-Los Angeles 1986 — 1990
Bachelor's degree, Business Administration and Management, General
Congressional Budget Office June 2015 - Present
J. Spargo & Associates May 2014 - June 2015
J. Spargo & Associates February 2013 - May 2014
The Mason Inn Conference Center & Hotel July 2011 - August 2012
Team San Jose May 2009 - August 2011
Fairmont Hotels and Resorts January 2006 - May 2009
Marriott International July 2004 - January 2006
Hotel De Anza June 2000 - July 2004
Skills
Hospitality, Teamwork, Communication, Customer Service, Event Planning, Trade Shows, Strategic Planning, Meeting Planning, Hospitality Management, Problem Solving, Housing Management, Contract Negotiation, Contract Management, Third Party Vendor..., Food & Beverage, Sales Management, New Business Development, Negotiation, Lead Generation
Education
Marymount University 2014 — 2016
Master's degree, Human Resources Management/Personnel Administration, General
California State University-Fresno
Bachelor of Science (B.S.), Biology
JLL April 2015 - Present
ASM Capital July 2012 - April 2015
Blue Heron Capital May 2011 - August 2011
Fairmont Hotels and Resorts May 2010 - August 2010
The Statler Hotel at Cornell University September 2008 - May 2009
Skills
Alternative Investments, Real Estate, Entrepreneurship, Due Diligence, Valuation, Financial Analysis, Microsoft Excel, PowerPoint, Venture Capital, Asset Managment, Bloomberg, Finance, Distressed Debt, Restructuring, Asset Management, Capital Markets, Investments, Corporate Finance
Education
Cornell University 2008 — 2012
B.Sc., Hotel Administration (Real Estate Minor, Hospitality Leadership Concentration in Law)
Fairmont Raffles Hotels International May 2013 - Present
Fairmont Heritage Place October 2010 - Present
Fairmont Heritage Place November 2008 - October 2010
Storied Places (an Intrawest Company) February 2006 - November 2008
Storied Places, Intrawest 2006 - 2007
Fairmont Hotels and Resorts 2002 - 2006
Fairmont Hotels and Resorts 2000 - 2003
Fairmont Royal York 2000 - 2003
Fairmont Hotels and Resorts 1999 - 2002
Fairmont Algonquin 1998 - 2000
Skills
Training, Hotels, Hospitality, Front Office, Management, Corporate Communications, Homeowner Association..., Department Budgeting, Staff Development, Staff Management, Employee Training, Customer Service, Hotel Management
Education
Camosun College 1996 — 1998
Hotel Restaruant Admin, Hospitality
UBC Okanagan 1991 — 1995
Bachelor of Arts, Sociology
TD May 2013 - Present
TD November 2012 - Present
TD Bank Group May 2011 - Present
TD Bank Group May 2011 - December 2011
Fun Fish 1999 - 2011
Bayview Hotel May 2010 - December 2010
Fairmont Hotels and Resorts 2007 - 2009
Thrifty Foods 2002 - 2007
Skills
Customer Service, Marketing, Social Media, Microsoft Office, Marketing Communications, Microsoft Excel, Event Planning, Business Analysis, Project Planning, Social Media Marketing, Sales, Teamwork, Credit, Time Management, Finance, Budgets, Loans
Education
Camosun College 2005 — 2011
Bcom, Marketing
Fairmont Hotels and Resorts May 2012 - Present
Westmont Hospitality Group April 2009 - May 2012
Hilton Toronto January 2007 - April 2009
Delta Hotels February 2005 - December 2006
Black & McDonald Limited 2004 - 2005
IHG January 2001 - April 2004
Skills
Revenue Management, Property Management, E-commerce, Marketing, Revenue Analysis, Hotel Management, Hotels, Resorts, Hospitality, Training, Management, Yield Management, Property Management..., Hospitality Industry, Front Office, Hospitality Management, Emotional Intelligence, Leadership, Budgets, Asset Management, Restaurants, Forecasting, Pre-opening, Strategic Planning, Rooms Division, Revenue Forecasting
Education
Cornell University
Restaurant Revenue Management
Hilton Hotels 2008 — 2008
RMU, Revenue Management
rePlan March 2012 - Present
University of Toronto September 2010 - March 2012
LiveWorkLearnPlay May 2011 - December 2011
Fairmont Hotels and Resorts January 2010 - August 2010
SalesCentrix February 2006 - April 2007
GE Money May 2005 - July 2005
Earls Restaurant January 1999 - January 2005
Skills
Research, Customer Service, Policy, Planning, Transportation, Cultural Policy, Analysis, Writing, Microsoft Office, Editing, Problem Solving, Customer Relations, Administration, Teaching, Word, Advocacy, PowerPoint, Proposal Writing, Politics, Strategic Planning, Negotiation, Qualitative Research, Transportation Planning, Policy Analysis, Public Transport, Community Development, Microsoft Word, Project Planning, Public Policy, Strategy
Education
University of Toronto 2010 — 2012
M.Sci, Planning
Simon Fraser University 2004 — 2008
BA, Geography
Capilano University 2001 — 2004
Arts Diploma, General Studies
Fairmont Hotels and Resorts April 2014 - Present
Fairmont Hotels and Resorts September 2012 - March 2014
Fairmont Hotels and Resorts June 2012 - September 2012
Boys and Girls Club of The North Valley September 2011 - May 2012
Petaluma Valley Athletic Club May 2010 - August 2011
Associated Students Child Development Lab January 2011 - May 2011
Phi Delta Theta, California Xi January 2011 - May 2011
Mi Escuelita Preschools Inc. September 2009 - December 2009
City of Petaluma June 2003 - August 2009
City of Petaluma September 2003 - May 2009
Skills
Curriculum Design, Community Outreach, Leadership, Child Development, Teaching, Event Planning, Newsletters, Youth Development, PowerPoint, Social Media, Microsoft Office, SPSS, Research, Event Management, Early Childhood..., Prezi, Microsoft Publisher, Excel, Hotelligence, Lanyon, Sabre, Prolodgic, Opera PMS, Opera Sales and Catering, RFP Process
Education
California State University-Chico 2007 — 2012
Bachelor of Arts, Child Development/Family Relations
Casa Grande High School
The Savvy Do Gooder September 2010 - Present
Nadine Riopel Professional Services February 2011 - June 2013
West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel) October 2010 - May 2011
United Way of the Alberta Capital Region August 2007 - June 2010
Fairmont Hotels and Resorts August 1997 - June 2009
SYSCO Edmonton April 2005 - July 2007
Skills
Slideshows, Public Speaking, Writing, Event Planning, Fundraising, Customer Service, Volunteer Management, Customer Relations, Non-profits
Education
Carleton University 2000 — 2004
BA Honours, International Relations and Business Administration
Archbishop Macdonald High School 1991 — 1994
Harmonized Life September 2009 - Present
Dr. Andrew Cheng June 2012 - July 2014
Gap Inc. 2007 - 2010
Fairmont Hotels and Resorts 2004 - 2007
Fairmont Hotels and Resorts 1997 - 1998
Skills
Leadership Development, Public Speaking, Time Management, Mentoring, Strategic Planning, Event Planning, Organizational..., Business Strategy, Coaching, Change Management, Executive Coaching, Customer Service, Event Management, Customer Relations, Business Planning, Planning, New Business Development, Personal Development, Budgeting, Team Building, Employee Engagement, Marketing Strategy, Social Media, Management Consulting, Career Development, Retail
Education
Douglas College 2011 — 2012
Self Employment Program
Erickson College 2009 — 2011
The Art and Science of Coaching
Capilano College 2004 — 2005
Festival and Event Planning
Ryerson University 1998 — 2000
Publishing
Carmel valley coffee roasters December 2014 - Present
Safety Solutions September 2014 - Present
Woodside Hotels October 2013 - September 2014
Woodside Hotels September 2011 - September 2014
Morrison Healthcare January 2010 - February 2011
Starwood Hotels & Resorts Worldwide, Inc. January 2008 - December 2009
Fox Restaurant Concepts January 2007 - January 2008
Fairmont Hotels and Resorts January 2004 - December 2006
Skills
Point of Sale Champion, "TIPS" Alcohol Service..., POS, Hospitality Management, Hotel Management, Opening Hotels, F&B Operations, F&B Management, Pre-opening experience, Wine Lists, New Restaurant Openings, ServSafe, Alcohol Awareness, Bar Management, Catering, Hospitality Industry, Restaurants, Food & Beverage, Banquets, Hospitality, MICROS, Hotels, Resorts, Food, Customer Service, Pre-opening, Training, Management, Hiring, Menu Development, Revenue Analysis, Event Management
Education
California State University-Chico 2000 — 2004
bachelors in Science - Resort Management, Restaurant Management
Bay State Milling Company May 2011 - Present
Savor...Catering by SMG July 2007 - October 2010
Fairmont Hotels and Resorts March 2006 - July 2007
Kimpton Hotels February 2005 - March 2006
CLIFT HOTEL January 2001 - January 2004
Skills
Catering, Food & Beverage, Menu Development, Forecasting, Hospitality, Culinary Skills, Restaurants, Logistics, Hotels, Purchasing, Leadership, Management, Micros
Education
BUTTE COMMUNITY COLLEGE
General Studies
California Culinary Academy
Associate, Occupational Studies
kwench February 2015 - Present
Distillery6 January 2010 - Present
vinoetic January 2011 - October 2014
Fairmont Hotels and Resorts June 2007 - January 2010
Fairmont Hotels and Resorts January 2005 - May 2007
Delta Hotels October 2004 - January 2005
Delta Hotels May 2002 - October 2004
Fairmont Hotels and Resorts October 2000 - December 2001
Fairmont Hotels and Resorts July 1998 - October 2000
Fairmont Hotels and Resorts June 1997 - July 1998
Skills
Wine, Food & Beverage, Restaurants, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Fine Dining, Resorts, Food, Wine Tasting, Banquets, Restaurant Management, Winemaking, Menu Development, Entrepreneurship, Leadership, Food Pairing, Team Building, Budgets, Catering, Beverage Industry, Income Statement, Culinary Skills, POS, Hotel Management, Event Management, Revenue Analysis, Customer Satisfaction, Wineries, Hiring, Food Service, Strategic Planning, Business Strategy, Leadership Development, Market Planning, Cooking, Business Modeling, Financial Planning, Business Analysis, Concept Development, Business Efficiency, Financial Forecasting, Operational Efficiency, Product Development, Start-ups, P&L Management
Education
Camosun College 1990 — 1992
Physics, Chemistry & Mathematics
Thompson Rivers University 1987 — 1989
Associate Degree, Culinary
Glen Ivy Hot Springs Spa July 2008 - Present
Dwyers Prime Steakhouse 2007 - 2008
Miraval 2003 - 2005
Rancho La Puerta 1991 - 2002
The Golden Door 1990 - 2002
Timber Hill Ranch 1985 - 1987
Fairmont Hotels and Resorts 1983 - 1984
Education
California Culinary Academy 1980 — 1982
Culinary
Le Maison Grenouille 1979 — 1980
Culinary, Culinary
Southern Wine & Spirits August 2011 - Present
Southern Wine & Spirits June 2010 - August 2011
Room Mate Grace Hotel April 2009 - February 2010
Fairmont Hotels and Resorts 2008 - 2008
Westchester Country Club May 2007 - August 2007
Restaurant X and Bully Boy Bar June 2006 - August 2006
Skills
Hospitality Management, Food & Beverage, Leadership, Management, Hotels, Hospitality, Restaurants, Hospitality Industry, Wine, Hotel Management, Revenue Analysis, Micros, Resorts, Teamwork, Restaurant Management, Event Management, Catering, Marketing Strategy, Banquets, Event Planning, Alcoholic Beverages, Wine Tasting, Beverage Industry, Inventory Management, Sales Management, Microsoft Office, Training
Education
Cornell University 2004 — 2008
BS, Hotel Administration
Horace Greeley High School
Horace Greeley High School
Adrian C. Wilcox High School September 2014 - Present
The Porch Restaurant & Bar June 2014 - August 2014
Chapter One: The modern Local June 2013 - June 2014
Chomp Chomp Nation, Inc. April 2012 - June 2013
Nordstrom June 2011 - May 2012
Fairmont Hotels and Resorts April 2011 - July 2011
The Porch Restaurant & Bar August 2010 - April 2011
The Dock Restaurant February 2010 - August 2010
United States Air Force July 1998 - July 2009
Skills
Culinary, Cooking, Menu Development, Restaurants, Cuisine, Multitasker, Culinary Skills, Banquets, Food Safety, Process Scheduler, Food Preparation, Food, Catering, Chef, Fine Dining, Food Service, Hiring, Hospitality, Hospitality Management, Inventory Management, Leadership, Pastry, Recipes, Time Management, Training, Customer Satisfaction, P&L, Purchasing
Education
The Art Institute of California-San Francisco 2015 — 2018
Bachelor of Applied Science (BASc), Culinary Management
The Art Institute of California-Orange County 2011 — 2011
Associate of Science (AS), Baking and Pastry Arts/Baker/Pastry Chef
The Art Institute of California-Orange County 2009 — 2011
Associate of Science (AS), Culinary Arts/Chef Training
Community College of the Air Force 2000 — 2005
Associate of Science (AS), Electrical, Electronic and Communications Engineering Technology/Technician
Outlets at San Clemente June 2015 - Present
Yo!Dog Marketing February 2012 - Present
Fairmont Hotels and Resorts August 2008 - November 2011
Willow Stream Spa January 2007 - August 2008
Skills
Promotions, Public Relations, Hospitality, Social Media Marketing, Brand Management, Crisis Communications, Sales, Online Marketing, Social Media, Innovation, Marketing, Social Networking, Leadership, Facebook, Press Releases, Publicity, Email Marketing, Google Analytics, Marketing Communications, Blogging, SEO, Brand Development, Strategic Communications, Customer Service, Corporate Communications, Event Management, Media Relations, Online Advertising, Trade Shows, Digital Marketing, Copywriting, Advertising, Graphic Design, Digital Media, Creative Writing, Vendor Relations, Client Relations, Social Media Advertising, Creative Strategy, Team Management, Social Media Consulting, Team Leadership, Social Media Measurement
Education
California State University-Long Beach 2003 — 2006
BA, Organizational & Interpersonal Communication
California State University 2003 — 2005
Bachelor of Arts, Organizational and Interpersonal Communication
Orange Coast College May 2003 2000 — 2003
Associate of the Arts, and Entry
The Charles Hotel May 2015 - Present
Consultant / Freelance January 2015 - Present
Hospitality Sales & Marketing Association International (HSMAI) Boston Chapter November 2014 - Present
Westin Hotels & Resorts August 2014 - January 2015
Revinate July 2012 - March 2014
The Mark Hotel - New York City February 2012 - July 2012
SOCIALFLY® (Formerly Collective Media LLC) October 2011 - April 2012
Fairmont Hotels and Resorts June 2010 - September 2011
HSMAI January 2008 - June 2010
Hilton July 2009 - October 2009
Skills
Social Media Marketing, Email Marketing, Digital Marketing, Social Media, Hospitality, Hotels, Online Marketing, SEO, Integrated Marketing, Digital Strategy, Public Relations, E-commerce, SEM, Marketing Strategy, Blogging, Tourism, Public Speaking, Sales Management, Hospitality Management, Lead Generation, Online Advertising, Marketing Management, Promotions, SMO, Strategic Communications, Media Relations, Digital Media, Hospitality Consulting, Copywriting, Copy Editing, Social Media Monitoring, Social Media Development, Social Media Outreach, Sales Operations, Destination Marketing, Social Marketing, Publications, Marketing Communications, Social Networking, Event Marketing, Brand Development, Google Analytics, Interactive Marketing, Press Releases, Strategic Planning, Writing, Market Analysis, Affiliate Marketing, Word Of Mouth Marketing, Mobile Marketing
Education
Cornell University 2006 — 2010
Hotel Administration, Bachelor of Science, Marketing
Cornell University 2009 — 2010
Hotel Administration, Marketing
TeleTech January 2015 - Present
Art Of Life Unlimited July 2012 - Present
StoreSync September 2013 - April 2014
Securitas Security Services July 2014 - 2014
Macy's September 2013 - December 2013
Fairmont Hotels and Resorts May 2007 - September 2013
Quantum Services July 2004 - May 2005
Skills
Hotels, Food & Beverage, Hospitality, Hospitality Industry, Hospitality Management, Customer Service, Customer Satisfaction, Customer Support, Customer Engagement, Retail, Retail Packaging, Warehousing, Sales, Auditing, Adobe Audition, Adobe Creative Suite, Microsoft Office, Studio Recording, Music Production, Photoshop, Digital Photography, Commercial Photography, Email, Internet, Invoicing, Facebook, Travel, Public Relations, Photo Editor, Event Planning, Leadership, Training, Microsoft Excel, Event Management, Social Media, Social Media Marketing, Coaching, Management, Marketing
Education
Columbia College Chicago 1999 — 2002
Chicago Vocational High School 1995 — 1999
High School, Commercial and Advertising Art
KaBloom September 2014 - Present
Cisco May 2014 - August 2014
Ketchum March 2013 - August 2013
Fairmont Hotels and Resorts August 2011 - February 2013
New World Travel September 2008 - August 2011
Vail Resorts January 2004 - April 2008
The Phillips Collection June 2006 - August 2006
Skills
Marketing Strategy, Project Management, Brand Development, Marketing Plan Creation, Strategic Communications, Social Media Marketing, Product Strategy, Branding & Identity, Online Marketing..., Event Planning, Email Marketing, Leadership, Social Media, Brand Awareness, Competitive Analysis, Revenue Analysis, E-commerce, SEO, Market Research, Leadership Development, Staff Management, Hospitality Management, Google Analytics, Product Planning, Manage Client..., Creative Writing, Content Strategy, Hotels, Mentoring New Hires, Marketing, Event Management, Process Operations, CRM
Education
Boston College 2013 — 2015
Master of Business Administration (MBA)
Connecticut College 2005 — 2008
B.A., Art History and German
Mount Holyoke College 2004 — 2005
Mercersburg Academy 2000 — 2003
Government of Canada March 2015 - Present
AFIMAC Global 2014 - Present
Lions Gate Risk Management Group 2014 - Present
Royal Canadian Marine Search and Rescue (Canadian Coast Guard Auxiliary) May 2004 - Present
The Vancouver Aquarium October 2013 - September 2014
G4S Secure Solutions Canada Ltd, Aviation Division March 2012 - October 2013
Fairmont Hotels and Resorts November 2009 - January 2012
GARDA Security and Investigations 2008 - November 2009
Vancouver International Airport, Securiguard Security Services 2007 - 2008
Canadian Coast Guard 2007 - 2007
Skills
Physical Security, Law Enforcement, Security Management, Risk Assessment, Emergency Management, Investigations, Private Investigations, Enforcement, Public Safety, Water Rescue, Coast Guard, Small Boat Operations, Search & Rescue, Helicopter Operations, Corporate Security, Surveillance, Executive Protection, Investigation, Security, Military Experience, Infantry Tactics, Pre-opening experience, Opening Hotels, Guest Recovery, Hotel Administration, Police Training, Community Policing, ASP Baton, Protection, Counterterrorism, Crisis Management, Security Operations, Training, Leadership
Education
University of Victoria 1995 — 1996
3rd year, Sociology
Camosun College 1993 — 1995
Diploma, Criminal Justice
Canada Revenue Agency March 2012 - Present
Canada Revenue Agency January 2006 - March 2012
Fairmont Hotels and Resorts April 1996 - June 2006
Public Works and Government Services Canada April 2003 - February 2005
Public Works and Government Services Canada June 2001 - March 2003
Scotiabank 1995 - 2001
Skills
Leadership, Program Management, Contract Negotiation, Procurement, Government, Team Leadership, Strategic Planning, Business Analysis, Change Management, Teamwork, Project Management
Education
Carleton University 1995 — 2001
Bachelor of International Business, Business, Cultures, Spanish, Undergraduate degree
La Universidad Autonoma de Coahuila, Saltillo, Mexico 1997 — 1998
year of study abroad in Saltillo, Mexico, Commerce, Third year of undergraduate studies
St. Pius X High School, Ottawa 1990 — 1995
Diploma, N/A
Moët Hennessy USA September 2015 - Present
The Standard Hotels May 2015 - September 2015
Firmdale Hotels PLC June 2013 - May 2015
The Plaza Hotel June 2012 - June 2013
Fairmont Hotels and Resorts January 2011 - August 2012
Glion Institute of Higher Education July 2009 - January 2011
Fairmont Hotels and Resorts July 2010 - August 2010
Skills
MICROS/EMC Management &..., OPERA PMS System, Avero Slingshot, Leadership, Food & Beverage, Hotels, Banquets, Management, Menu Development, Restaurants, Revenue Analysis, Forecasting, Property Management..., PowerPoint, Hospitality Industry, Wine, Programming, Hotel Management, Hospitality, Hospitality Management, Micros, Training, Opera, Employee Training, Front Office, MICROS
Education
Glion Institute of Higher Education 2009 — 2011
Post Graduate Degree, Hospitality Management
Cornell University 2005 — 2009
BS, Viticulture and Enology
Lenox Memorial High School 2001 — 2005
High School Diploma
WSET
wset
Off the Grid Services, LLC November 2014 - Present
Towne Park June 2013 - November 2014
Pedro's Cantina January 2011 - June 2013
University of San Francisco January 2011 - May 2013
Four Seasons Hotels and Resorts May 2012 - August 2012
Fairmont Hotels and Resorts June 2011 - August 2011
No. 9 Fishermen's Grotto June 2009 - September 2009
Skills
Prezi, PowerPoint, Google Docs, Public Speaking, Microsoft Office, Microsoft Word, Critical Thinking, Facebook, Microsoft Excel, Research, Event Planning, Time Management, Teamwork, Social Networking, Management
Education
University of San Francisco 2011 — 2013
Bachelor of Business Administration (B.B.A.), Hospitality Industry Managmeent
California Polytechnic State University-San Luis Obispo 2008 — 2011
Construction Management
St. Ignatius College Prep 2004 — 2008
Best Buy Canada October 2014 - Present
BCIT April 2013 - October 2014
lululemon athletica September 2012 - October 2014
lululemon athletica January 2010 - September 2012
Full Tilt Poker November 2008 - January 2010
Bodog October 2007 - November 2008
Fairmont Hotels and Resorts September 2006 - October 2007
Westin Hotels & Resorts April 2004 - June 2005
C4 Media Group October 2003 - April 2004
Skyview Adventures June 1999 - October 2003
Skills
Data Analysis, Business Intelligence, Business Strategy, KPI Dashboards, Statistics, Conversion Optimization, Business Analytics, Web Analytics, SQL, Omniture, Data Warehousing, Data Mining, Business Objects, Online Gaming, Multi-channel Retail, E-commerce, Analysis, Business Analysis, Leadership, Management, Strategy, Analytics, Marketing, Database Design, Team Management
Education
SFU 2011 — 2013
Executive MBA
UBC 2011 — 2011
Web Intelligence Certificate
Carleton University 1997 — 2001
Business, Business & Management of Information Systems (MIS)
Quantcast March 2013 - Present
Fairmont Hotels and Resorts June 2012 - March 2013
ILO - United Nations Agency August 2011 - December 2011
Heart of the City Neighborhoods June 2011 - August 2011
Confederation Nationale des travailleurs du Senegal January 2011 - May 2011
Skills
Data Analysis, VBA, Business Intelligence, Labor Relations, Sales Commissions, Recruiting, Organizational Behavior, SQL, Onboarding, Talent Management, Talent Acquisition, Employee Benefits, Microsoft Excel, Employee Relations, Employment Law, Human Resources, HR Policies, Deferred Compensation, Collective Bargaining, Cognos, HRIS, MySQL, Access
Education
Cornell University 2008 — 2012
Bachelor's of Science, Industrial and Labor Relations
Kensington Tours / TravelEdge February 2012 - August 2015
Air Canada Vacations August 2002 - June 2011
Roots Air - Skyservice Airlines Inc January 2001 - May 2001
Grands Voyages Brindisi International Inc June 1997 - January 2001
Tour East Holidays March 1996 - March 1997
Fairmont Hotels and Resorts August 1995 - December 1995
Rocky Mountaineer April 1993 - August 1995
Brewster Transportation & Tours May 1985 - January 1993
Skills
Leadership, Management, Team Building, Tourism, Strategic Planning, Cross-functional Team..., Negotiation, Change Management, Start-ups, Marketing Strategy, Sales Operations, Sales, Coaching, Product Development, Analysis, Hospitality, Event Management, Sales Management, Customer Service, Leisure Travel, Forecasting, New Business Development, Account Management, Purchasing, Budgets, Operations Management, Business Strategy, Marketing Communications, Tour Operators, Hotels, Contract Negotiation, Entrepreneurship, Travel Management
Education
Concordia University
Bachelor of Arts
Visit Newport Beach Inc. March 2015 - Present
Joie de Vivre Hospitality August 2010 - February 2015
Fairmont Hotels and Resorts August 2006 - August 2010
House of Blues July 2005 - August 2006
The Walt Disney Company June 2000 - June 2004
Disney Parks & Resorts March 1999 - July 2000
Miller Freeman 1993 - 1998
Skills
Event Management, Marketing, Hospitality, Sales, Hotels, Management, Budgets, Contract Negotiation, Retail, Team Management, Program Management, Entertainment, Hospitality Management
Education
California State University-Fullerton 1988 — 1993
Bachelor of Arts (B.A.), Communications/Advertising
InterContinental Montreal September 2013 - Present
InterContinental Montreal May 2011 - September 2013
Delta Montréal February 2008 - May 2011
Delta Montréal November 2006 - February 2008
Fairmont Hotels and Resorts June 2006 - August 2006
Skills
Hotels, Marketing Communications, Online Marketing, Marketing Strategy, Social Media, French, Tourism, English, Hospitality, Customer Service, Hospitality Industry, Hotel Management, Food & Beverage, Meeting Planning, Hospitality Management, Budgets, Marketing, Online Advertising, Revenue Analysis, Yield Management, DES
Education
Concordia University 2009 — 2015
MSc., Administration (Marketing)
Université du Québec à Montréal 2003 — 2006
Baccalaureat, Gestion du tourisme et de l'hôtellerie
Fairmont Hotels and Resorts May 2012 - Present
Fairmont Raffles Hotels International May 2012 - Present
Skills
Hospitality Management, Hotel Management
Education
Cornell University
Master, Hospitality
Universidad Santa Maria la Antigua, Panama
Business Administration- Tourism
University of Nebraska at Omaha
Language and Business
Ursinus College, Pennsylvania
Marketing, Marketing
Fairmont Hotels and Resorts January 2010 - December 2013
Westin Hotels & Resorts February 2008 - August 2008
Westin Hotels & Resorts July 2007 - February 2008
Abercrombie & Fitch June 2006 - July 2007
Skills
Front Office, Hotels, Hospitality Industry, Hospitality, Micros, Resorts, Rooms Division, Property Management..., Revenue Analysis, Food & Beverage, Pre-opening, Banquets, Opera, Delphi, Galaxy, Microsoft Office, Royal Service, Sales, Customer Service, Coordinating Events, Event Planning, Hospitality Management, Hotel Booking, Concierge Services, Guest Service Management, Hotel Management
Education
California State University-Northridge 2010 — 2012
BA, Business Management
Pacific Palisades Charter High School 2003 — 2006
Diploma
VoX International October 2011 - Present
Fairmont Hotels and Resorts August 2007 - November 2010
Tourism Toronto 2007 - 2007
Skills
Newsletters, Facebook, Biography, PSAs, Photo Shoots, Media Relations, Press Releases, Marketing Communications, Public Relations, Corporate Communications, Internal Communications, Publicity, Blogging, Social Media, Feature Articles, Crisis Communications, Social Media Marketing, Event Management, Editing, Event Planning, Marketing Strategy, Marketing
Education
University of Toronto 2011 — 2011
Honors Certificate, Writing Essentials
Centennial College 2007 — 2008
Diploma, Public Relations Management
Centennial College 2004 — 2007
Diploma, Hospitality and Tourism Administration
Centennial College 2002 — 2004
Diploma, General Arts and Science
YapStone, Inc. October 2013 - Present
Fairmont Hotels and Resorts January 2012 - October 2013
Food, I Love You! January 2010 - February 2012
Andean Collection October 2011 - December 2011
ValleyCrest Design Group June 2008 - June 2011
The Blaze January 2011 - May 2011
Skills
Facebook, Social Networking, Sales, Social Media Marketing, Lead Generation, Advertising, Social Media, Event Planning, Blogging, Microsoft Office, Customer Satisfaction
Education
California State University-Chico 2007 — 2011
Bachelor, Communication Design Option; Mass Communications
Deakin University of Burwood
Fairmont Hotels and Resorts Sous Chef Sante RestaurantFairmont Hotels and ResortsFebruary 2008 - Present
Skills
Restaurants, Cuisine
Education
California Culinary Academy 1999 — 2001
AOS, Culinary Arts
Lytx Inc. December 2014 - Present
Lytx Inc. February 2014 - December 2014
Voxox August 2013 - December 2013
The Creative Group - Robert Half International July 2012 - August 2013
Recruiter Writes November 2011 - July 2013
Hilton Hotels & Resorts May 2012 - July 2012
Spanglish June 2010 - May 2011
Heathman Hotel Kirkland December 2009 - June 2010
Junior Achievement of Washington October 2008 - October 2009
Fairmont Hotels and Resorts February 2008 - May 2008
Skills
Recruiting, Talent Acquisition, Human Resources, Applicant Tracking..., Staffing Services, Interviews, Resume Writing, Technical Recruiting, Salary Review, Customer Service, Temporary Placement, Databases, Copywriting, Social Media, Event Planning, Editing, Microsoft Office, Constant Contact, Delphi, Razors Edge, Atlassian JIRA, Meeting Matrix, Moderate Spanish Fluency
Education
San Francisco State University 2006 — 2008
Bachelors of Arts, Recreation/Commercial Tourism & Events
Butte College 2004 — 2006
Los Alamitos High School 1999 — 2003
SLS Hotel at Beverly HIlls July 2013 - January 2014
SLS Hotel at Beverly HIlls September 2012 - July 2013
SLS Hotel at Beverly Hills December 2011 - September 2012
Rubio's Restaurants, Inc. January 2011 - September 2011
Fairmont Hotels and Resorts June 2010 - August 2010
Education
California State Polytechnic University-Pomona 2006 — 2011
Bachelor of Science, Hospitality Management
archbishop riordan
OCDSB September 2001 - Present
Fairmont Hotels and Resorts 1993 - Present
Brookstreet Hotel April 2008 - December 2009
Skills
Customer Service, Educational Leadership, Microsoft Office, PowerPoint, Public Speaking, Research, Social Media, Teaching, Team Leadership, Teamwork, Coaching, Educational Technology, Training, Classroom, Staff Development, Team Building, Curriculum Development, Time Management, Tutoring, Microsoft Excel, Curriculum Design, Classroom Management, Special Education, Teacher Training, Critical Thinking, Differentiated..., Social Networking, Lesson Planning, Data Analysis, Marketing, Marketing Communications
Education
University of Ottawa / Université d'Ottawa 2000 — 2001
Bachelor of Education (B.Ed.)
Carleton University 1991 — 1999
BA, Economics
Sir Robert Borden H.S.
Robert Half Finance & Accounting June 2015 - Present
Centre d'Entrainement de Haute Performance Taekwondo January 2013 - Present
VSLL TAEKWONDO August 2010 - Present
Robert Half Finance & Accounting June 2012 - June 2015
OfficeTeam January 2012 - June 2012
Bank of Montreal April 2010 - January 2012
Bank of Montreal November 2008 - April 2010
Fairmont Hotels and Resorts June 2000 - November 2008
Skills
Sharp, Quick learner,..., Retail Banking, Investments, People Skills, People Management, Professional Staffing, Staffing Services, Entrepreneurship, Interviewing Skills, Sales, Sales Prospecting, Team-oriented, Autonomous, Energy, Success Driven, Direct Sales, Sales Management, Client Prospecting, Prospect, Business Travel, Leisure Travel, New Business Development, Stock Market, Stock Trading, Real Estate, Permanent Placement, Key Account Management, Key Account Development, Account Management, Fast Learner, communication, Communication Skills, Organization, Patience, Recruiting, Temporary Placement, Finance, Leadership, Management, Marketing, Networking, Negotiation, Customer Satisfaction, Temporary Staffing, Executive Search, Customer Service, Teamwork
Education
Concordia University 2005 — 2008
Bachelor of Commerce Major Economics, Commerce Finance Economics
Concordia University 2002 — 2005
Bachelor of Engineering (B.Eng.), Mechanical Engineering
CEGEP - John Abbott College 2000 — 2002
DEC, Pure and applied sciences
GRAND HYATT DFW October 2009 - Present
Fairmont Hotels and Resorts August 1997 - September 2009
Alexander Hotel September 1992 - March 1996
VInton's Restaurant August 1986 - July 1991
caves d'Henri 4 1984 - 1985
Skills
Pre-opening, Banquets, Hospitality Management, Food & Beverage, Hospitality Industry, Hotel Management, Resorts, Hotels, Menu Development, Fine Dining, Catering, Restaurants, Hospitality, Chef, Cuisine, Micros, Restaurant Management
Education
Chambery 1979 — 1982
Culinary
Cornell University
master certificate food management
Saban Brands December 2013 - Present
Saban Brands May 2012 - December 2013
Universal Music Group January 2012 - April 2012
Fairmont Hotels and Resorts June 2011 - January 2012
Energy Muse April 2011 - June 2011
MJW Investments January 2011 - March 2011
Skills
Financial Modeling, Budgets, Forecasting, Microsoft Excel, Financial Analysis, Valuation, Accounting, Strategic Planning, Business Planning, Strategy, Management, Corporate Finance, Due Diligence, Financial Reporting, Business Strategy, Analysis, Strategic Partnerships, Negotiation, Finance, Research, Competitive Analysis, Data Analysis, Account Reconciliation, Financial Forecasting
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2010 — 2012
MBA, Finance & Accounting
Cornell University 2008 — 2009
Graduate Diploma, Executive certificate in Hotel Asset Management and Investment
The Chinese University of Hong Kong 2005 — 2009
Bachelor of Business Administration, Hotel and Tourism Management
The University of British Columbia 2006 — 2006
Exchange Program, Business Negotiation and International Business
Sliced Apple Hospitality Group December 2008 - Present
Fairmont Raffles Hotels International November 2006 - November 2008
Avendra LLC September 2001 - November 2006
Fairmont Hotels and Resorts November 1993 - September 2001
Royal York Hotel 1993 - 2001
Fairmont Hotels and Resorts September 1991 - November 1993
Canadian Pacific Hotels and Resorts April 1987 - May 1991
Canadian Pacific Hotels and Resorts April 1984 - April 1987
Skills
Hotels, Restaurants, Hospitality Industry, Hospitality, Hospitality Management, Hotel Management, Resorts, Pre-opening, Revenue Analysis, Catering, Food & Beverage, Front Office, Tourism, Yield Management, Banquets, Forecasting, Wine, Culinary Skills, Leadership, Guest Service Management, Micros, Team Building, Budgets, Cost Control, Sales Management, Food, Food Service, Customer Satisfaction, Opening Hotels, Leisure, Menu Development, Restaurant Management, Hiring, Property Management..., University Teaching, Meeting Planning, Rooms Division, Management, Marketing Strategy, Strategic Planning, Pre-opening experience, Luxury, Income Statement, Sales, Incentives, Purchasing, Food Safety, P&L, Training, Recipes
Education
Ryerson University 1979 — 1994
BCom, Hospitality and Tourism
University of Guelph 1986 — 1986
AMPHI, Hospitality and Tourism
Cornell University 1985 — 1985
Exec Prog, Financial Analysis and Development
Compass Group July 2015 - Present
Windsor Arms Hotel February 2015 - July 2015
Skyline Hotels & Resorts July 2014 - November 2014
The Glenerin Inn & Spa November 2011 - July 2014
Starwood Hotels & Resorts Worldwide, Inc. January 2011 - November 2011
Starwood Hotels & Resorts Worldwide, Inc. January 2010 - January 2011
Starwood Hotels & Resorts Worldwide, Inc. July 2008 - January 2010
Starwood Hotels & Resorts Worldwide, Inc. May 2004 - July 2008
Starwood Hotels & Resorts Worldwide, Inc. April 2002 - April 2004
Fairmont Hotels and Resorts April 1998 - April 2002
Skills
Sales Management, Sales Operations, Direct Sales, Inside Sales, Marketing Strategy, Marketing Management, Social Media Marketing, Digital Marketing, Operations Management, Marketing Operations, Product Marketing, Email Marketing, Hospitality Management, Hospitality Industry, Hospitality, Front Office, Restaurant Management, Conference Management, Union Environment, Tourism, French, conversational French, Public Relations, Public Speaking, Staff Training, Staff Management, Staff Mentoring, Leadership Mentoring, Mentoring, Catering, Hotel Management, Event Management, Restaurants, Resorts, Customer Satisfaction, Food & Beverage, Yield Management, Banquets, Convention Services, Rooms Division, Revenue Analysis, Meeting Planning, Sales, Pre-opening, Property Management..., Trade Shows, Hotel Booking, Lodging, Guest Service Management, Hotels
Education
Carleton University 1994 — 1998
Bachelor of Arts, Political Science
Ryerson University 2004 — 2005
Meetings and Event Management
US Army September 2015 - Present
Fairmont Hotels and Resorts December 2011 - Present
California State University, Los Angeles 2013 - 2014
Santa Monica Police Department January 2009 - November 2011
Velocity Sports Performance December 2010 - April 2011
Target August 2006 - April 2009
Skills
Customer Service, Time Management, Risk Management, Food & Beverage, Human Resources, Restaurants, Hospitality, Customer Satisfaction, Microsoft Office, Sales, Event Management, Event Planning, Inventory Management, Training, Leadership, Hospitality Industry, PowerPoint, Microsoft Word, Microsoft Excel
Education
United States Army 2013 — 2013
California State University-Fullerton 2006 — 2011
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Intuit March 2015 - Present
Intuit August 2013 - March 2015
American Express May 2012 - July 2013
American Express July 2010 - May 2012
American Express May 2009 - August 2009
Jumeirah Essex House March 2006 - June 2008
Fairmont Hotels and Resorts 2003 - 2006
Skills
Strategy, Financial Analysis, Strategic Planning, Partnerships, Expense Management, Process Improvement, Customer Experience, Customer Satisfaction, Leadership, Program Management, Recruiting, Income Statement, Project Management, Human Resources, Outsourcing
Education
University of Michigan - Stephen M. Ross School of Business 2008 — 2010
Masters in Business Administation, Business Strategy
Cornell University
Bachelors of Science, Industrial and Labor Relations
Fairmont Royal York Hotel August 2008 - September 2009
Fairmont Hotels and Resorts 2008 - 2009
Crowne Plaza Hotel June 2006 - 2007
Oakville Club January 2006 - May 2006
Elmwood Spa January 2004 - June 2005
Bangkok Garden January 2004 - June 2005
Krispy Kreme, Michigan Franchises February 2003 - December 2003
Trizec Hahn, CN Tower, 360 January 2000 - February 2003
Skills
Food, Hospitality Management, Hospitality, Food, Hotel Management, Resorts, Hotels, Banquets, Forecasting, Restaurant Management, Wine, Hospitality Industry, Catering, Pre-opening
Education
Cornell University
VERJ Hospitality Solutions June 2015 - Present
PJ Clarkes Long Island March 2014 - June 2015
PSD Hospitality July 2008 - April 2014
Guardian Referral 2008 - 2011
Il Mulino USA 2005 - 2008
Restaurant Associates, A Division of the Compass Group January 2003 - April 2005
Phillips Hotel Group 2000 - 2003
Fairmont Hotels and Resorts March 1998 - June 2000
Skills
Project Development, Team Building, Revenue Management, Sports, Coaching, Event Management, Sports Management, Public Speaking, Event Planning, Customer Service, Strategic Planning, Sales, Budgets, Leadership, Hospitality, Recruiting, Management, Program Management, Training, Hotels, Restaurants, Project Management, Revenue Analysis
Education
French Culinary Institute
Prof Chef Program
Cornell School of Hotel Administration 1984 — 1986
MBA, Hospitality
l'Institute de Management Hotelier International 1984 — 1986
MBA, Hospitality Management
Columbia University in the City of New York 1980 — 1984
BA, French Litterature
Middlebury College 1978 — 1980
The Fieldston School
Dorchester Collection November 2012 - Present
Four Seasons Hotels and Resorts Worldwide June 2001 - November 2012
Fairmont Hotels and Resorts 1998 - June 2001
The Plaza, A Fairmont Managed Hotel 1995 - 1998
The Ritz-Carlton Hotel Company L.L.C. 1989 - 1995
Skills
Resorts, Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Revenue Analysis, Leisure, Tourism, Business Travel, Hospitality, Strategic Partnerships, Sales, Travel Management, Pre-opening, Yield Management
Education
Cornell University
Bachelor of Science, Hotel Administration, Hotel/Motel Administration/Management
La Quinta Resort & Club and PGA WEST February 2015 - Present
Fairmont Hotels & Resorts August 2013 - February 2015
Caesars Entertainment Corporation August 2011 - August 2013
Fairmont Hotels and Resorts March 2010 - August 2011
Hilton Worldwide March 2009 - March 2010
Marriott Vacation Club International September 2008 - February 2009
The Ritz-Carlton Hotel Company LLC August 2007 - August 2008
The Ritz-Carlton Hotel Company, L.L.C. May 2006 - August 2007
Skills
Hotels, Meeting Planning, Hospitality Industry, Hospitality, Resorts, Hospitality Management, Revenue Analysis, Trade Shows, Hotel Management, Event Management, Food & Beverage, Tourism, Event Planning, Contract Negotiation, Sales, Casinos, Territory Account..., Business Development, Competitive Analysis, Demand Forecasting, Corporate Branding, Key Account Management, Customer Retention, Employee Training, Employee Management, Growth Strategies, Recruiting, Mentoring, Sales and Marketing..., Executive Level..., Opening Hotels, Pre-Construction Sales, Convention Centers, International Sales, International Business, Diplomatic Sales, Entertainment Sales, Timeshare, CRM databases, CRM Integration, Convention Services, Employee Engagement, Direct Sales, Direct Marketing, Social Media Marketing, Social Media..., Social Media Integration, Union Relations, Inclusive Resorts, Golf Resorts
Education
Taylor University 2007 — 2008
M.B.A., Business Administration
Cedarville University 2002 — 2006
BA, Communication Arts, Business Management, Biblical Studies
BRANDNER & C0 2002 - Present
Loews Hotels 2000 - 2002
WINDOWS ON THE WORLD 1998 - 2000
Four Seasons Hotels and Resorts 1996 - 1998
THE BILTMORE HOTEL 1993 - 1995
NIKKO HOTELS 1991 - 1993
Fairmont Hotels and Resorts 1990 - 1991
InterContinental Hotels Group 1987 - 1990
HYATT INTERNATIONAL HOTELS 1986 - 1987
HELMSLEY HOTELS 1981 - 1986
Skills
Food & Beverage, Hotels, Catering, Restaurants, Food, REAL ESTATE MANAGEMENT..., Resorts, Management, Banquets, Luxury, Operations Management, Hotel Management, Sales Management, Hospitality Management, Hospitality Industry, Tourism, Culinary Skills, Fine Dining, Pre-opening, Restaurant Management, Revenue Analysis, Menu Development, Hospitality, Corporate Events, Cuisine, Front Office, Leisure, Recipes, Wine, Hotel Booking, Meeting Planning, Spa, Gourmet, Food Service
Education
City University of New York 1976 — 1980
BACHELOR OF SCIENCE, HOSPITALITY MANAGEMENT
Cornell University
Courtyard by Marriott October 2008 - October 2009
Drs Flanner & McBratney MD's PA June 2006 - February 2007
InterContinental Kansas City 2006 - 2006
Fairmont Hotels and Resorts 2005 - 2006
Werner Enterprises January 2000 - October 2000
Four Points by Sheraton 1996 - 1999
Skills
Hospitality Industry, Hospitality Management, Hotels, Resorts, Front Office, Hospitality, Revenue Analysis, Banquets, Pre-opening, Food & Beverage, Leadership, Hotel Management, Yield Management, Operations Management, Customer Satisfaction, Rooms Division, Micros, Meeting Planning, Customer Service, Property Management..., Time Management
Education
Columbia Southern University 2009 — 2011
Master, Business Administration
Park University 2001 — 2004
B.S., Human Resources Management
College of St. Mary 1998 — 1999
General Courses
Platteview High School 1994 — 1998
Diploma, General Education
The Claremont Hotel April 2014 - Present
Crowne Plaza Cabana Hotel July 2012 - April 2014
InterContinental Hotels Group January 2008 - September 2011
Fairmont Hotels and Resorts January 2005 - January 2008
Ramada Plaza Downtown San Francisco November 2003 - January 2005
Hilton Garden Inn June 2001 - September 2003
Skills
Hotels, Hospitality Industry, Hotel Management, Revenue Analysis, Employee Relations, Front Office, Hospitality, Accounting, Payroll, Banquets, Food, Hospitality Management, Micros, Pre-opening, Property Management..., Resorts, Tourism, Yield Management
Education
City College of San Francisco
Sè San Diego January 2008 - Present
Hyatt Hotels and Resorts November 1999 - September 2007
Fairmont Hotels and Resorts May 1993 - October 1999
Education
Ryerson University 1992 — 1995
Hospitality and Tourism Management, Hotel Management
Carleton University 1989 — 1992
Bachelor of Commerce
Guckenheimer September 2005 - Present
Taste 2010 - 2012
Fairmont Hotels and Resorts November 2003 - November 2005
Palace Hotel April 1995 - April 2005
La Pastaia Ristorante April 1990 - April 1993
Bon Appetit 1988 - 1989
California Culinary Academy 1986 - 1987
Skills
Garde Manger, Fine Dining, Food Safety, Menu Development, Catering, Hotels, Food Service, Restaurants, Chef, Cooking, Cuisine, Culinary Skills, Event Planning, Food, Leadership, Purchasing, Recipes, Restaurant Management, Training, Hospitality, P, Event Management, Sanitation, Food, Employee Relations, Employee Training
Education
California Culinary Academy 1985 — 1986
Culinary Arts Degree, Classic Cooking Techniques
Lewis and Clark College 1979 — 1983
BA, Systems Theory
Henry M. Gunn Senior High School 1974 — 1978
High School Graduate
The Fairmont Sonoma Mission Inn & Spa July 2008 - Present
Fairmont Hotels and Resorts November 2006 - July 2008
Education
Camosun College
Electronics Technology
Fairmont Hotels and Resorts November 1996 - March 2013
Skills
Hospitality Industry, Banquets, Hospitality Management, Hospitality, Hotel Management, Resorts, Hotels
Education
Centennial College 1996 — 2000
Denihan Hospitality Group June 2006 - Present
Fairmont Hotels and Resorts May 2005 - May 2006
Fairmont Hotels and Resorts April 1990 - May 2005
Four Seasons Hotels and Resorts September 1987 - May 1989
Four Seasons Hotels and Resorts March 1986 - September 1987
Skills
Revenue Analysis, Pre-opening, Hotel Management, Hospitality Industry, Hospitality Management, Micros, Hospitality, Property Management..., Yield Management, Resorts, Rooms Division, Food & Beverage, Hotels, Opening Hotels, Restaurants, Front Office, MICROS
Education
City University of New York-Brooklyn College
Fairmont Hotels and Resorts August 2007 - Present
Walt Disney World July 1987 - March 2002
Education
College of the Holy Cross 1989 — 1993
ITHQ, Montreal - Canada May 2011 - Present
Avanti Tratoria February 2009 - August 2011
Fairmont Royal York May 1998 - January 2009
Fairmont Hotels and Resorts January 2007 - December 2008
Skills
Restaurants, Menu Development, Hotel Management, Hospitality Management, Banquets, Hospitality
Education
Collège LaSalle, Montréal 1986 — 1989
College Diploma, Hospitality
Strad Energy Services Ltd. October 2013 - Present
Fidelity Exploration and Production Company May 2013 - October 2013
Strad Energy Services Ltd. November 2011 - May 2012
Brown Palace Hotel August 2005 - November 2011
Fairmont Hotels and Resorts November 2002 - August 2005
Skills
Hospitality, Customer Service, Budgets, Event Management, Contract Negotiation, Inventory Management, Time Management, Project Management, Communicaitons, Organization, Skilled Relationship..., PowerPoint, Event Planning, Management, Microsoft Excel, Customer Satisfaction, Leadership, Strategic Planning, Outlook, Human Resources, Forecasting, Operations Management, Recruiting, Team Building, Employee Relations, Sales, Training, Marketing, Negotiation, Project Planning, Account Management, Sourcing, CRM, Program Management
Education
Colorado State University 2012 — 2013
Certification, Project Management
University of New Hampshire - Whittemore School of Business and Economics 1998 — 2002
BS, Business
Fairmont Hotels and Resorts, San Francisco 2003 - Present
Fairmont Hotels and Resorts 1998 - 2003
Ritz-Carlton Rancho Mirage March 1995 - October 1998
Education
City College of San Francisco 1980 — 1982
AA, Hotel/Restaurant
Pendleton High School 1977 — 1980
Residence Inn April 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. May 2011 - March 2013
Starwood Hotels & Resorts Worldwide, Inc. November 2008 - May 2011
Fairmont Hotels and Resorts December 2007 - November 2008
Skills
Micros, Hospitality Management, Hotels, Hospitality, Food & Beverage, Hospitality Industry, Hotel Management, Pre-opening, Banquets, Dometic, Catering, Revenue Analysis, Restaurants
Education
California State University-Los Angeles 2001 — 2004
Mechanical Engineering
Abacus April 2011 - Present
Rosewood Crescent Hotel September 1999 - May 2009
Fairmont Hotels and Resorts November 1997 - May 1999
Uncle Julio's September 1996 - June 1997
GAP INC November 1995 - September 1996
The Homestead, LC August 1994 - October 1995
El Conquistador Resort November 1993 - March 1994
Grand Hyatt Wailea Resort and Spa Wailea September 1991 - November 1993
Maui Prince Hotel Makena April 1988 - July 1991
Skills
Resorts, Budgets, Luxury, Restaurants, Banquets, Hotels, Sales, Food, Event Management, Retail, Restaurant Management, Food & Beverage, Catering, Culinary Skills, Forecasting, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Menu Development, New Restaurant Openings, Pre-opening, Revenue Analysis, Rooms Division, Yield Management, Gourmet, Convention Services, Fine Dining, Property Management..., Micros, Spa, Tourism, Opening Hotels, Pre-opening experience, MICROS
Education
Chapman University 1981 — 1984
Fairmont Hotels and Resorts December 2007 - March 2012
Skills
Hospitality Management, Hospitality, Hospitality Industry, Hotels, Food & Beverage, Micros, Hotel Management, Microsoft Office, Banquets, Pre-opening, Resorts, Front Office
Education
Westmoor High School 2000 — 2004
Diploma
City College of San Francisco
Asian-American Studies
Aurora Health Care July 2009 - January 2011
Fairmont Hotels and Resorts March 2007 - November 2007
Fairmont Hotels and Resorts 2004 - 2007
Fairmont Hotels and Resorts August 2003 - September 2004
Four Seasons Hotels & Resorts 2002 - 2003
Education
Milwaukee Area Technical College 2009 — 2009
Certified Nursing Assistant, Nursing
Ryerson University 1998 — 2002
BComm, Hospitality and Tourism Management
Concordia University 1994 — 1996
N/A, Completed 2 yrs of a BComm
Fairmont Hotels and Resorts June 1995 - December 2008
Fairmont Hotels and Resorts October 1999 - September 2000
Fairmont Hotels and Resorts June 1995 - October 1999
Education
California State University-East Bay 1989 — 1991
St Regis Deer Valley April 2014 - Present
Fairmont Hotels & Resorts December 2010 - April 2014
Fairmont Hotels and Resorts February 2005 - November 2010
Westin Hotels & Resorts 2001 - 2004
Skills
Resorts, Banquets, Restaurants, Hotels, Menu Development, Fine Dining, Wine, Rooms Division, Chef, Food Service, Guest Service Management, Pastry, Yield Management, Food, Cooking, Property Management..., Cost Control, Menu Engineering, Opening Hotels, Catering, Event Management
Education
California Culinary Academy 1995 — 1997
Lisa Moon Events 2007 - Present
Fairmont Hotels and Resorts 2004 - 2007
Tarsadia Hotels 2002 - 2004
Marriott International 2000 - 2002
Education
California State University-Long Beach
Liberal Studies
New York Hilton Midtown Hotel February 2013 - Present
TPG Hotels October 2012 - January 2013
Jumeirah Hotels and Resorts January 2006 - October 2012
FAIRMONT HOTELS AND RESORTS, February 2004 - January 2006
Plaza Hotel, A Fairmont Hotel, December 1994 - February 2004
Skills
Employee Relations, Organizational..., Succession Planning, Human Resources, Talent Acquisition, Training, HR Policies, Hotels, Hospitality Industry, Resorts, Employment Law, Change Management, Hospitality Management, Pre-opening, Hotel Management, Employee Benefits
Education
The George Washington University 2002 — 2011
Research Doctorate, Organizational and Human Development
Columbia University in the City of New York
MA, Ed. Psy./Ed.Testing
New York University
BS, Vocational Ed. and Counseling
Pace University - Lubin School of Business
MS, HR/ILR
Medtronic Minimally Invasive Therapies Group December 2014 - Present
Covidien November 2011 - December 2014
Covidien January 2011 - October 2011
Future Electronics June 2002 - February 2010
Delta Hotels April 1999 - April 2000
Fairmont Hotels and Resorts March 1997 - March 1999
Audio centre 1994 - 1999
Skills
Sales, Account Management, Sales Operations, Key Account Management, New Business Development, Pricing, Product Marketing, Sales Management, Product Management, Cross-functional Team..., Product Development, Management, Negotiation, Purchasing, Team Building, Forecasting, Contract Negotiation, B2B, Training, Competitive Analysis, Supply Chain Management, Manufacturing, Procurement, Leadership, Direct Sales, Analysis, Contract Management, Sales Process, Medical Devices, Marketing Strategy, International Sales, Business Development, Cold Calling, Contract Negotiations, Selling, CRM, Strategy, Supply Chain, Time Management, Solution Selling, International Business, Asset Management, Event Management, Corporate Events, Mechanics, Film Editing, Asset Allocation, Physical Inventory
Education
Concordia University 1998 — 2002
Bachelor of Arts, Major Sociology
CEGEP - John Abbott College
Graphic Design
PGA of Canada May 2005 - Present
Fairmont Hotels and Resorts 1998 - 2002
Skills
Golf, Tournaments, Resorts, Event Management, Golf Courses, Club, Sports, Golf Course Management, Event Planning, Marketing Strategy, Tourism, Sports Marketing, Golf Instruction, Sponsorship, Hospitality
Education
The University of Lethbridge
Business Management, Business, Marketing
Camosun College
Professional Golf Management, Business
Fun Is First Inc. August 2014 - Present
Fairmont Hotels and Resorts November 2010 - August 2014
Hospitality Partners April 2007 - May 2011
RDL enterprises January 2003 - April 2007
Skills
Hospitality Management, Revenue Analysis, Hospitality, Hotel Management, Event Management, Hotels, Hospitality Industry, Food & Beverage, Meeting Planning, Resorts, Tourism, Yield Management, Catering, Front Office, Sales, Event Planning
Education
California State University-Sacramento 1999 — 2001
Bachelor's degree, Sociology
Santa Barbara City College 1996 — 1998
General Education, General Studies
Fairmont Hotels and Resorts 2008 - Present
Fashion Island June 2006 - June 2008
Restoration Hardware October 2004 - October 2006
Babystyle January 2004 - October 2004
Skills
Hospitality Industry, Hotels, Hospitality, Hotel Management, Resorts, Concierge Services, Rooms Division, Micros, Hospitality Management, Pre-opening, Guest Service Management, Property Management..., Revenue Analysis, Opera, Front Office
Education
Orange Coast College 2001 — 2003
Concordia University Irvine 1999 — 2001
Education
US Aviation 2011 - Present
Nebraska Diamond 2003 - 2008
Talent Plus, Inc. 2001 - 2002
Growth Development Associates 1997 - 1999
Fairmont Hotels and Resorts 1995 - 1997
Douletree Hotel, Marina del Rey, CA 1989 - 1995
Rosewood Hotels & Resorts 1986 - 1989
Education
Buena Vista University 1977 — 1981
Bachelor of Arts (BA), Sociology
Fairmont Hotels & Resorts - Fairmont Chicago, Millennium Park November 2014 - Present
Fairmont Hotels & Resorts - Fairmont Pittsburgh January 2013 - November 2014
Fairmont Hotels & Resorts - Fairmont Singapore August 2011 - December 2012
Fairmont Hotels and Resorts - The Fairmont Copley Plaza July 2010 - July 2011
The 85th Annual Hotel Ezra Cornell May 2009 - May 2010
Fairmont Hotels and Resorts June 2009 - August 2009
Shangri-La Hotels & Resorts May 2008 - August 2008
Hilton May 2007 - August 2007
Skills
Hospitality Management, Hotels, Hospitality, Hospitality Industry, Hotel Management, Revenue Analysis, Resorts, Rooms Division, Front Office, Property Management..., Customer Service, Operations Management, Human Resources, Training
Education
Cornell University 2007 — 2010
Bachelor of Science (B.S.), Hospitality Administration; Concentration: Hospitality Law
Hilton Garden Inn Montreal Airport April 2015 - Present
Le Nouvel Hotel & Spa September 2013 - April 2015
Fairmont Hotels and Resorts April 2008 - November 2008
Fairmont April 2008 - November 2008
Club Med Inc. Africa January 1992 - January 2007
Club Med 2001 - 2007
Cantlie Suites Hotel ( between 2 Club Med contracts) January 1999 - January 2000
Douglas Hospital January 1991 - January 1992
Skills
Event Management, French, Spanish, English, Customer Service, Management, PowerPoint, Microsoft Excel, Microsoft Word, Property Management, Hospitality Management, Resorts, Tourism, Customer Satisfaction, Hotels
Education
Concordia University 2008 — 2008
Certificate, Hospitality Management
Concordia University 2008 — 2008
Certificate, Hospitality Management
Montreal School of Travel Consultant ltd
Collège de Montréal
NorthStar Asset Management Group Inc. July 2014 - Present
HVS Asset Management - Newport January 2014 - July 2014
Host Hotels & Resorts October 2012 - November 2013
RFR Holding April 2010 - July 2012
Starwood Hotels & Resorts Worldwide, Inc. September 1998 - October 2009
PricewaterhouseCoopers October 1995 - September 1998
Hospitality Valuation Services (HVS) September 1993 - October 1995
PepsiCo May 1992 - September 1993
Fairmont Hotels and Resorts February 1988 - June 1990
Skills
Valuation, Hotels, Asset Managment, Hospitality, Investments, Contract Negotiation, Restaurants, Real Estate, Resorts, Financial Analysis, Asset Management, Disposition, Strategy, Feasibility Studies, Mergers & Acquisitions, Hotel Management, Hospitality Industry, Due Diligence, Market Analysis, Acquisitions, Real Estate Economics, Real Estate Development, Portfolio Management, Revenue Analysis, Market Research
Education
University of Southern California - Marshall School of Business 1990 — 1992
MBA, Finance and Marketing
Cornell University 1982 — 1987
BS, Hotel School
Self-employed 2015 - Present
Fraser Health Authority March 2013 - Present
Stella & Dot May 2013 - 2015
Fraser Health Authority 2011 - March 2013
Provincial Health Services Authority 2011 - 2012
Milestones Restaurants May 2000 - 2010
Fairmont Hotels and Resorts June 2008 - July 2009
Skills
Mental Health Care, Healthcare, Mental Health, Clinical Research, Hospitals, Nursing, Healthcare Management, Treatment, Psychology, Case Managment, Patient Safety, Healthcare Information..., Patient Advocacy, Case Management, Cpr Certified, Inpatient, Public Speaking, Customer Service
Education
Douglas College 2010 — 2012
Psychiatric Nursing, Bachelor of Science
Simon Fraser University 2005 — 2010
Bachelor of Arts, Psychology
Capilano College 2001 — 2004
Tourism Management Diploma, Tourism
Oakley June 2008 - June 2014
Fairmont Hotels and Resorts March 2007 - April 2008
Skills
Customer Service, Retail, Customer Satisfaction, Customer Experience, Call Centers, Retail Sales
Education
California State University-Long Beach 2006 — 2007
BA
Fairmont Hotels and Resorts February 2008 - Present
Marriott Hotel November 2005 - February 2011
DoubleTree by Hilton October 2005 - February 2008
Skills
Pre-opening, OnQ, Banquets, Restaurants, Hotel Booking, Payroll, Catering, Restaurant Management, Accounting, Accounts Payable
Education
CUNY New York City College of Technology 2003 — 2007
Bachelor's degree, Hospitality & Restaurant Management
John Jay College of Criminal Justice 2005 — 2005
Certificate, Fire Safety Director
Scotiabank January 2015 - Present
Scotiabank June 2011 - January 2015
Scotiabank January 2009 - June 2011
Avendra LLC March 2006 - December 2008
Fairmont Hotels and Resorts October 2002 - March 2006
Education
Carleton University 1996 — 2000
BA Hon
Kimpton Hotels & Restaurants May 2015 - Present
Kimpton Hotels & Restaurants April 2014 - April 2015
Kimpton Hotels July 2011 - April 2014
Peekadoodle Kidsclub June 2009 - May 2011
Fairmont Hotels and Resorts March 2010 - May 2010
Skills
Hospitality Management, Hotel Management, Recruiting, Hotels, Hospitality Industry, Microsoft Office, Event Planning, Catering, Food & Beverage, Front Office, Hospitality, Human Resources, Meeting Planning, Pre-opening, Resorts, Revenue Analysis, Property Management..., Rooms Division, Micros, Yield Management, Banquets
Education
San Francisco State University, College of Business 2007 — 2010
Bachelor of Science, Hospitality Management
City College of San Francisco 2003 — 2006
AA, Hospitality Management
Fairmont Hotels and Resorts February 2011 - Present
Freelance 2007 - 2012
Urban Diner September 2009 - 2011
CHIMO Crisis Services June 2004 - December 2010
Tall Order Culinary Adventures + Team Building 2006 - 2009
Vancouver Style Magazine 2007 - 2007
Oh Boy Productions 2005 - 2007
Opus Hotel November 2002 - June 2004
Skills
Event Management, Marketing Strategy, Fundraising, Event Planning, Hotels, Copywriting, Food, Team Building, Business Development, Sales, Wine, Fine Dining, Management, Marketing Communications, Social Media Marketing, Social Media, Public Relations, Public Speaking, Marketing, Budgets, Online Marketing, Strategic Planning, Business Strategy, Leadership, Social Networking, Hospitality, Food & Beverage
Education
International Sommelier Guild 2006 — 2007
Sommelier Diploma Program
University of Victoria 1997 — 2001
BFA
Concordia University
Institute for Community Development
CBRE March 2014 - Present
AIM Academy December 2011 - March 2014
State Farm Insurance November 2009 - November 2011
Lincoln Financial Distributors July 2008 - July 2009
Fairmont Hotels and Resorts January 2008 - July 2008
Skills
Customer Service, Outlook, Insurance, Microsoft Office, Microsoft Excel, PowerPoint, Event Planning, Microsoft Word, Administrative..., Sales, Time Management, Marketing, Teamwork, Social Media, Event Management, Leadership, Training, Project Management
Education
Purdue University 2003 — 2007
B.S., Hospitality & Tourism Management
Capella University 2015 — 2017
Master's Degree, Business Administration, Finance
Bon Appétit Management Company May 2015 - Present
Google July 2014 - Present
Bon Appétit Management Company July 2014 - May 2015
Fairmont Hotels and Resorts March 2010 - July 2014
The Fairmont Orchid January 2013 - June 2014
The Fairmont Orchid March 2010 - February 2013
The Fairmont Kea Lani Maui January 2011 - January 2013
Four Seasons Resort Hualalai January 2011 - January 2013
The Red Crane August 2007 - February 2010
Wolfgang Puck Catering February 2007 - February 2008
Skills
Research, Customer Service, Sanitation, Food Preparation, Banquet Operations, Food Service, Budgets, Training, Food, Food Safety, Food Quality, Sushi, Management, Restaurant Management, Social Media Marketing, Social Networking, Recipes, Menu Engineering, Menu Development, Culinary Skills, Cuisine, Cooking, Culinary Management, Menu Costing, Seafood, Restaurants, Hospitality Management, HACCP, Sauces, Cost Control, Gourmet, Chef, Hotels, Catering, Pastry, Food & Beverage, Fine Dining, Italian cuisine, Culinary Education, Banquets, Pre-opening, Micros, Microsoft Office, Recipe Testing, Pre-opening experience, Resorts, Food Cost Analysis, Hospitality Industry, Food Cost Management, Sushis
Education
California Culinary Academy 2002 — 2003
A.O.S. Culinary Arts, Culinary Arts/Chef Training
Millennium & Copthorne Hotels March 2015 - Present
Warwick International Hotels April 2014 - February 2015
First American Data Tree May 2013 - April 2014
First American Data Tree August 2011 - May 2013
First American Mortgage Services July 2010 - August 2011
TME & Affiliates October 2008 - August 2010
Fairmont Hotels and Resorts May 2007 - October 2008
Skills
Hotels, Management, Hospitality, Budgets, Microsoft Excel, Customer Service, Microsoft Office, Training, Analysis, Revenue Analysis, Hospitality Management, Event Planning, Food & Beverage, Vendor Management, Operations Management, Event Management, Hospitality Industry, Hotel Management, Business Analysis, Training Delivery, Training Programme..., Social Media Marketing, Marketing Strategy, Social Media, Online Advertising, Marketing Communications, Public Speaking, Vendor Relationships, Platform Development, Process Improvement, Process Management, Staff Development, WebEx, Sales, Strategic Planning, Restaurants, Salesforce.com, CRM, Competitive Analysis, Account Management, Micros, Market Analysis, Yield Management, Data Analysis, Project Management, Microsoft Word, Strategy, Sales Management, Delphi, Revenue Management
Education
Cornell University 2003 — 2007
Bachelors, Hotel Administration
Mikuni Wild Harvest March 2006 - Present
Cin Cin January 2005 - April 2006
Fairmont Hotels and Resorts 2004 - 2005
Metropolitan Hotels 2000 - 2004
Skills
Banquets, Hotels, Hospitality, Menu Development, Culinary, Fine Dining, Catering, Menu Design, Cuisine, Cooking, Menu Creation, Food Cost, Food Service, Hospitality Industry, Food, Food Safety, Purchasing, Customer Service, Resorts, Restaurants, Food & Beverage, Restaurant Management, Food Industry, Sales, Marketing, Computer Hardware, Microsoft Office, Culinary Skills, Culinary Management, Banquet Operations, Seafood
Education
Camosun College 1995 — 1997
Cooking Diploma, Culinary Arts
Spectrum Community School 1992 — 1993
Hefren-Tillotson, Inc. October 2015 - Present
Hefren-Tillotson July 2014 - October 2015
PNC December 2013 - July 2014
Denali Bluffs Hotel and Grande Denali Lodge May 2013 - September 2013
Fairmont Hotels and Resorts November 2012 - January 2013
Fairmont Hotels and Resorts August 2011 - October 2012
Fairmont Hotels and Resorts March 2010 - August 2011
American Country Collection October 2007 - February 2010
G A Richards Company May 2008 - February 2009
Skills
Customer Service, Hospitality, Hospitality Management, Hospitality Industry, Hotels, Front Office, Rooms Division, Retail, Property Management..., Micros, Pre-opening, Concierge Services, Hotel Booking, Guest Service Management, Up-selling, Time Management, Employee Training, Hotel Management, Restaurants, Food & Beverage, Opera, Resorts, Tourism, Sales, Opening Hotels, Reservation, Microsoft Office, Microsoft Excel, Microsoft Word, Management, Customer Satisfaction, Meeting Planning, Leadership, MICROS
Education
Clarion University of Pennsylvania 2014 — 2016
Bachelor of Science (B.S.), Psychology
Calvin College 2004 — 2006
Psychology
Clarion University of Pennsylvania 2001 — 2003
Elementary Education, Mathematics
Scotiabank February 2011 - Present
Fairmont Hotels and Resorts January 2008 - July 2008
RioCan Property Services February 2007 - December 2007
Skills
Accounts Payable, Accounting
Education
Access Business College 2009 — 2009
Diploma, Accounting & Payroll
Centennial College 1998 — 2001
Business Accounting, Accounting and Finance
Caressant Care Bourget June 2014 - Present
Collège La Cité January 2014 - June 2014
Revera Inc. January 2012 - June 2014
Federal Government of Canada March 2011 - January 2012
Chartwell Seniors Housing REIT February 2007 - March 2011
Fairmont Hotels and Resorts May 2006 - February 2007
Chartwell Seniors Housing REIT March 2005 - May 2006
Skills
Business Process..., Policy, Management, Process Improvement, Payroll, Strategic Planning, Interviews, Healthcare, Customer Service, Case Management, Personnel Management, Accounting, Operating Budgets, Food Cost Analysis, Labor Relations
Education
Collège La Cité 2015 — 2016
Diploma, Social services - Gerontology
Age Friendly Business 2014 — 2014
Certified Professional Consultant on Aging (CPCA), Certificate
La Cite Collegiale 2003 — 2006
Diploma, Hotel & Restaurant Management, Honnors
Mountain Stream Elite December 2012 - Present
OPCC (www.op-cc.ca) September 2009 - Present
Beach & Associates June 2006 - July 2011
Fairmont Hotels and Resorts June 2002 - December 2005
McCarthy Tetrault April 2004 - June 2004
Skills
Insurance, Athletics, Reinsurance, Professional Liability, Strategic Planning, Liability, Property & Casualty..., Customer Service, Risk Management
Education
University of Ottawa / Université d'Ottawa 1999 — 2002
LL.B., Law
University of Canterbury 2001 — 2001
LL.B., Law
Concordia University 1995 — 1999
B.A. (Honours), Political Science
Sonia Auburger 2002 - Present
Fairmont Hotels and Resorts February 1998 - Present
Skills
Hotels, Food, Hospitality, Hospitality Industry, Hospitality Management, Photography, Resorts, Tourism, Food & Beverage, Front Office, Food
Education
Canadore College
Hotel, Resort, Restaurant Management and Administration
Ryerson University
Photography
University of Toronto
Sociology
Fairmont Hotels and Resorts
Skills
Hotels, Hospitality Management, Hotel Management, Hospitality Industry, Micros, Front Office, Hospitality, Rooms Division, Pre-opening, Resorts, Food & Beverage, Revenue Analysis, Property Management...
Education
Colorado Mountain College
Santa Rosa Junior College