Fidelity National Information Services
Industry: Company
DescriptionFidelity National Information Services Inc., better known by the abbreviation FIS, is an international provider of financial services technology and outsourcing services. Headquartered in Jacksonville, Florida, FIS employs 52,000 people worldwide. Headquarters: Jacksonville, Florida, United States CEO: Gary A. Norcross Number of employees: 53,000 (2017) Subsidiaries: Metavante, Clear2Pay, EFD, ChexSystems,
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Fidelity National Information Services Employees
St. Petersburg College – College of Computer & Information Technology August 2013 - Present
ConMed 2013 - Present
Carlton Manor, Inc. 2002 - 2013
Fidelity National Information Services June 2007 - February 2008
Fidelity National Information Services October 2005 - June 2007
City of St. Petersburg January 2003 - July 2003
Skills
Platforms: Windows..., Base 2000, Pass Thru,..., Networking:TCP/IP,..., Tools:Norton Firewall..., HP OpenView, Lotus..., Project, Visio,..., Interactive SiteScope,..., Service View, Pay by..., Testing, Databases, Management, Networking
Education
University of South Florida
BA
University of Phoenix
Master of Business Administration (MBA)
University of Phoenix
Master of Science in Computer Information Systems
St. Petersburg College
AA
Strategic Information Technology July 2015 - Present
Scalar Decisions June 2015 - August 2015
Fidelity National Information Services November 2013 - December 2014
Skills
Java, Microsoft Office, C++, C, SQL, JavaScript, Microsoft SQL Server, HTML, Team Management, Programming, Business Analysis, Operating Systems, Microsoft Project, Quality Improvement, Databases, Visual Basic, MySQL, C#, XML, Windows, Linux, CSS, Access, Microsoft Excel, PowerPoint, Core Java, Matlab, Microsoft Word, SharePoint, Open Office, Project Planning, Cross-functional Team..., Budgeting, Operational Risk..., Training, Project Management, SDLC, Customer Relations, Negotiation, Conflict Management, Collaborative Problem..., Leadership, Communication, Project Coordination
Education
Seneca College of Applied Arts and Technology 2015 — 2016
Project Management (PMC), Information Technology, 4.0
G.G.S.I.P.U 2009 — 2013
Bachelor of Technology (B.Tech.), Information Technology, 3.0
Summer Fields School 1995 — 2009
FIS April 2014 - Present
FIS August 2009 - Present
Fidelity National Information Services February 2005 - July 2009
Fidelity National Information Services July 1996 - January 2005
Skills
Strategic Leadership, Technical Literacy, Product Development, Product Management, Strategic Partnerships, Electronic Payments, Program Management, SDLC, Team Leadership, Mobile Payments, CRM, Vendor Management, Leadership, Agile Methodologies, Integration, Project Management, ITIL, Quality Assurance, Business Analysis, Process Improvement
Education
St. Petersburg College
PSCU August 2013 - Present
PSCU March 2012 - August 2013
Fidelity National Information Services December 2007 - March 2012
Skills
Credit Cards, Financial Services, Debit Cards, Customer Service, Fraud, Accounting, Financial Institutions
Education
St. Petersburg College 2015 — 2017
Bachelors, Business Administration, Management and Operations
St. Petersburg College 2012 — 2014
Associate's degree, Business Administration and Management, General
Fidelity National Information Services August 2001 - Present
Equifax March 2001 - August 2001
Central Security services August 1999 - March 2001
Jamaica Constabulary Force January 1985 - January 1999
Skills
Physical Security, Security Management, Security Audits, Fraud, Business Continuity, Security Awareness, Disaster Recovery, Credit Cards, Private Investigations, Access Control, Leadership, Enforcement, Emergency Management, Security Operations, Computer Security, CCTV, Policy, Vulnerability Assessment, Surveillance, Investigation, Data Center, Security+, Criminal Investigations, Crisis Management, Corporate Security, Background Checks, Executive Protection, Information Security..., Security Training, Counterintelligence, Internal Investigations, Counterterrorism, Firearms, PCI DSS, Homeland Security, Workplace Violence, Integration, Security, Management, Vendor Management
Education
St. Petersburg College 2006 — 2011
AS, Criminal Justice
Cheddar's Casual Cafe April 2014 - Present
Fidelity National Information Services July 2012 - January 2014
Follett Higher Education Group December 2010 - September 2012
Eagle Asset Management June 2007 - May 2009
Skills
Microsoft Excel, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Access, Outlook, Retail, Sales, Teamwork, Loyalty Services, Rewards Programs, Critical Thinking, Telephone Skills, SharePoint, Software Documentation, Data Entry, Data Analysis, Spreadsheets, Call Centers, Training, Customer Satisfaction, Public Speaking
Education
USF St. Petersburg 2011 — 2014
Bachelor's degree, Accounting
St. Petersburg College 2008 — 2010
Associate of Arts (A.A.)
TEK Systems March 2011 - Present
Fidelity National Information Services December 2009 - May 2011
IBM February 2003 - February 2009
Real Estate Investor 2004 - 2009
Real Estate Investor 2004 - 2009
IBM July 1998 - January 2003
Texas Instruments January 1997 - August 1997
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1992 — 1998
Bachelor of Science, Computer Science
Consumer Energy Solutions, Inc. August 2008 - Present
Fidelity National Information Services May 2007 - August 2008
AGR Group September 2006 - May 2007
Applied Media Technologies Corporation August 2003 - September 2006
Primus Telecommunications Inc. May 1995 - 2002
Skills
Recruiting, Telemarketing, Account Management, Sales Hiring, Goldmine, Microsoft Office, Trade Shows, Salesforce Training, Cold Calling Experience, Sales Motivation, QuickBooks, Sales, Sales..., Teleservices, Marketing Plan Creation, Background Music, Satellite Radio, Team Mobilization, TeleAttack, Sales Mentoring, Internet Research, ViciDial, Roadshows, Manager Selection, Creative Writing, Children's Books, Prose, Freelance Writing, Poetry
Education
St. Petersburg College 1999 — 2000
Lakewood Sr. High School 1988 — 1990
High School Diploma, Standard courses
Fidelity National Information Services January 2014 - Present
Southern Polytechnic State University October 2011 - May 2013
Atronix Engineering, Inc. 2013 - 2013
American Chemical Society May 2012 - August 2012
Skills
Java, JavaScript, PHP, SQL, C++, Programming, C, Computer Science, Integration, HTML, Software Development, CSS, C#
Education
Southern Polytechnic State University 2011 — 2013
Master's degree, Computer Science
Zhengzhou University 2006 — 2010
Bachelor's degree, Computer Science
Kohl's Department Stores August 2014 - Present
Kohl's Department Stores November 2012 - August 2014
Kohl's Department Stores December 2010 - November 2012
Fidelity National Information Services January 2010 - November 2010
Metavante May 2005 - December 2009
Metavante June 2003 - May 2005
Metavante July 1998 - June 2003
Metavante October 1997 - July 1998
Andersen Consulting June 1997 - October 1997
Andersen Consulting July 1995 - May 1997
Skills
Quality Assurance, SDLC, E-commerce, Requirements Analysis, Testing, Business Process, Process Improvement, Vendor Management, Software Quality..., Software Development, Resource Management, Business Analysis, Project Management, Software Project..., IT Account Management, Visio, Management
Education
St. Norbert College 1991 — 1995
Bachelor of Business Administration (B.B.A.), International Business
Fidelity National Information Services June 2012 - Present
Skills
Software Development, Swift, Objective-C, C#, XML, Windows Phone, C, Web Services, Agile Methodologies, C++, Object Oriented Design, iOS development, JavaScript, Mobile Product...
Education
Sonoma State University 2007 — 2012
Bachelor's degree, Computer Science
WomanKind, LLC January 2009 - Present
FBS, Creators of Flexmls March 2015 - Present
Realtors Property Resource July 2010 - March 2015
Realtors Property Resource July 2011 - February 2012
Realtors Property Resource July 2010 - July 2011
Lender Processing Services, Inc. (LPS) - Fidelity February 2005 - September 2009
Fidelity National Information Services March 2003 - August 2004
Multacc Corporation July 1987 - November 1998
Tucson Association of REALTORS 1997 - 1998
Skills
Training, Sales, Real Estate, Management, Customer Service, Negotiation, Contract Negotiation, Selling, Sellers, Strategic Planning, Reiki, Marketing, Event Management, Online Marketing, Project Management, Team Building, Leadership, New Business Development, Marketing Strategy, Public Speaking, Management Consulting, Strategy, Social Media Marketing, Karuna Reiki®, Sales Management, Leadership Development, Coaching, Curriculum Development, Continuing Education, Train the Trainer, Train the Trainer..., Webinars, Webinar Management, Webinar Development
Education
Southern New Hampshire University 2015 — 2017
Health Promotion
Virginia Commonwealth University 1974 — 1975
Early Childhood Education and Teaching
Fidelity National Information Services January 2014 - Present
Fidelity National Information Services August 2012 - December 2013
Telligen July 2012 - August 2012
a la mode, inc. December 2011 - June 2012
MSCI Inc. June 2007 - December 2011
Skills
SQL, Microsoft Office, Access, Visual Basic, Microsoft SQL Server, VisionIP, ImageVision, Databases, Data Analysis, Windows, VBA, Oracle, HTML, Business Objects, Analysis, Software Development
Education
University of Oklahoma 2002 — 2006
Master of Science (M.S.), Applied Mathematics
Southwestern Oklahoma State University 1997 — 2002
Bachelor of Science (B.S.), Mathematics
VOCATUS PRODUCTIONS LLC. August 2012 - July 2014
ObjectGarden Inc April 2000 - December 2012
Fidelity National Information Services November 2010 - June 2012
Fidelity National Information Services January 2010 - August 2010
American Funds June 2008 - December 2009
RBC Bank October 2006 - February 2008
MedAssets November 2005 - July 2006
Fidelity National Information Services January 2004 - August 2005
Wells Fargo July 2003 - November 2003
WebTone Technologies September 2000 - April 2003
Skills
Agile Methodologies, SQL, UML, JSP, XML, Software Design, Smalltalk, Java, JavaScript, OOP, Design Patterns, Architectures
Education
Seattle Pacific University 1986 — 1988
Bachelor of Science (B.S.), Computer Science, 3.67
University of Washington 1984 — 1986
None, Arts & Sciences / Mathematics, 3.27
Fannie Mae October 2013 - March 2015
Citizens Trust Bank April 2012 - October 2013
CDC Federal Credit Union September 2010 - January 2012
Fidelity National Information Services November 2008 - January 2011
IndyMac Bank January 2003 - March 2008
Skills
Mortgage Banking, Banking, Microsoft Excel, Leadership, Credit, Sales, Loans, Mortgage Lending, Customer Service, Risk Management, Analysis, Sales Presentations, Management, Portfolio Management, Training, Marketing, Underwriting, Finance, New Business Development, Sales Operations, Accounting
Education
Troy University 2005 — 2007
Masters, Business Management
Shorter College 1998 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General
FormFree Holdings Corp. January 2009 - Present
CashEdge July 2003 - February 2009
Fidelity National Information Services 2002 - 2003
Vhayu Technologies, Inc. June 2001 - June 2002
Fiserv 1996 - 2000
Merrill Lynch, Pierce, Fenner & Smith 1992 - 1995
United States Marine Corps 1986 - 1992
Skills
Financial Services, Enterprise Software, Product Management, SaaS, Strategic Partnerships, New Business Development, Start-ups, Cloud Computing, Product Marketing, Sales Management, Business Strategy, Sales, Entrepreneurship, Management, Business Development, Lead Generation, E-commerce, Analysis, CRM, Executive Management, Finance, Portfolio Management, Leadership, Wealth Management, Venture Capital, Business Analysis, Mutual Funds, Go-to-market Strategy, Marketing, Investments, Banking, Product Development, Mergers & Acquisitions, Strategic Financial..., Strategy, Analytics, Management Consulting, Financial Advisory
Education
Southern Illinois University, Carbondale 1988 — 1992
Bachelor Science, Mathematics and Computer Science
University of Delaware 1986 — 1987
Mathematics
Fidelity National Information Services March 2012 - April 2014
Piggly Wiggly February 2012 - March 2012
Spirit Halloween September 2011 - November 2011
KG Designs March 2010 - August 2011
Bath & Body Works November 2008 - August 2009
OfficeMax May 2008 - September 2008
CVS Pharmacy January 2008 - March 2008
Toys R Us October 2005 - January 2008
Skills
Customer Service, Retail, Merchandising, Visual Merchandising, Sales, Inventory Management, Customer Satisfaction, Time Management, Microsoft Word, Outlook, Data Entry, POS, Retail Sales
Education
University of Alabama 2005 — 2005
Shelton State Community College 2002 — 2004
The Bonati Spine Institute November 2010 - Present
Bisk Education September 2010 - October 2010
Fidelity National Information Services August 2004 - September 2009
Skills
System Administration, Databases, Centricity, Web Development, Servers, Programming, Microsoft SQL Server, SQL, VB.NET, VBScript, ASP, .NET, Oracle, Web Services, JavaScript, C#, ASP.NET, Help Desk Support, GE Centricity, Software Documentation, Software Development, Troubleshooting, Visio, Operating Systems
Education
University of South Florida 2007 — 2013
Master of Science (M.S.), Computer Science, 3.16
University of South Florida 2004 — 2006
Bachelor of Science (B.S.), Computer Engineering, 3.25
St. Petersburg College 2001 — 2003
Associate of Arts (A.A.), General Engineering, 3.72
GENCO September 2014 - Present
Altisource February 2013 - July 2013
GE Capital April 2012 - January 2013
Robert Half 2013 - 2013
Poplar Hill Baptist Church 2012 - 2013
Poplar Hill Baptist Church 2012 - 2013
Assurant Specialty Property March 2008 - April 2012
Assurant Specialty Products March 2008 - April 2012
Fidelity National Information Services September 2006 - March 2008
Fidelity National Information Services September 2005 - March 2008
Skills
Insurance, Credit, Auditing, Customer Service, Finance, Microsoft Excel, Accounts Payable, General Ledger, Accounts Receivable, Sales Finance, Management, Consumer Lending, Leadership, Process Improvement, Analysis, Training, Call Centers, Loans, Risk Management, Mortgage Lending, Banking, Access, Portfolio Management, Business Analysis, Inventory Management, Coaching, Credit Cards, Lotus Notes, Outlook, Team Building, Microsoft Word, Loan Servicing, Business Process, Business Process..., Team Leadership, Time Management
Education
Shaw University 1995 — 1999
BA, Business Admin
Shaw University 1995 — 1999
BBA, Business Administration/Accounting
Kean College
Certificate, Supervisory Management
Union Community College
Certificate, Bookkeeping
Serve an American Express Company November 2010 - Present
CIGNA Dental May 2010 - April 2011
CIBER Inc May 2009 - April 2010
Duley Hopkins & Assoc. Inc March 2009 - April 2009
Revolution Money Inc October 2007 - March 2009
Fidelity National Information Services August 2005 - October 2007
Full Spectrum Telecommunications October 2004 - August 2005
Eckerd Corporation July 2001 - October 2004
Florida Marine Research Institute April 2001 - July 2001
FleetCor Tech December 2000 - March 2001
Skills
PL/SQL, Oracle, Databases, SQL, Data Modeling, Data Warehousing, Unix, Software Development, XML, Integration, Release Management
Education
SkillSoft On-Line Training 2009 — 2010
SAP. JAVA. and Oracle DBA
Oracle Education Center (FL, GA, CA) 2003 — 2008
Oracle
St. Petersburg College 2004 — 2007
MIS
Executrain Center Tampa 2005 — 2005
Java
USAA February 2014 - Present
Fidelity National Information Services August 2011 - February 2014
Citizens Property Insurance April 2010 - August 2011
Bank of America September 2007 - April 2010
Luxury & Beach Realty, Inc. December 2004 - April 2008
Capital One November 1998 - September 2004
AAA Auto Club South 1987 - 1998
Skills
Customer Retention, Customer Service, Sales, Call Centers, Mortgage Lending, Banking, Loans, Microsoft Office 2007, Customer Experience, Claims Management, Microsoft Office 2013, Credit Cards, Finance, Insurance, Leadership, Risk Management
Education
St. Petersburg College 2015 — 2019
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
University of South Florida 2015 — 2019
no degree, Women's Studies
St. Petersburg College 2014 — 2016
Bachelor's Degree, Finance and Financial Management Services
Self-employed 2000 - Present
Fidelity National Information Services October 2011 - February 2013
Talecris Plasma Resources February 2008 - February 2012
Education
Shelton State Community College
Associate in Applied Sciences, Office Administration - Information Processing
Syniverse February 2012 - Present
Princeton Information December 2010 - February 2012
Princeton Information September 2010 - December 2010
myMatrixx February 2010 - June 2010
Tech Data November 2008 - February 2010
Fidelity National Information Services October 2007 - November 2008
Syniverse Technologies June 2004 - September 2007
Sapphire Technologies June 2004 - June 2005
Keane September 2003 - May 2004
Keane January 2003 - September 2003
Skills
XML, Software Development, Agile Methodologies, SDLC, Scrum, Windows Server, Databases, Linux, Solaris, PL/SQL, Microsoft SQL Server, Requirements Analysis, Java, Java Enterprise Edition, Unix, Oracle, Tomcat, JSP, HTML, Testing, Integration, SQL, Enterprise Architecture, Web Services, IIS, Software Project..., SharePoint, Web Development, SOA, UML, Cloud Computing, C, Requirements Gathering, Web Applications, Architecture, Apache, Visual Studio, Visio, T-SQL, Agile Project Management, Database Design, Business Intelligence, OOP, CSM, Certified Scrum Master, OLAP, Team Leadership, Team Building, Team Management, Distributed Team...
Education
University of South Florida 1994 — 2001
BSIS, Software Engineering
St. Petersburg College 1991 — 1994
AAET, Engineering
Retired January 2015 - Present
Fidelity National Information Services May 2012 - Present
TCS October 2009 - October 2012
SunTrust Bank 1998 - October 2009
SunTrust December 1997 - October 2009
SunTrust Banks, Inc. 1998 - April 2009
Best Products January 1980 - January 1997
Ponderosa Steakhouse August 1973 - July 1980
Skills
IT Management, Data Center, Application Development, Capacity Management, Network Administration, Database Management, IT Strategy, ITIL, IT Governance, Disaster Recovery, Vendor Management, Enterprise Architecture, IT Operations, IT Service Management, Mainframe, Capacity Planning, Business Continuity, Vendor Relations, Virtualization, Program Management, Team Leadership, Contract Negotiations, Business Intelligence, Business Process..., Contract Negotiation, Data Warehousing, Database Admin, Databases, Enterprise Software, Governance, Information Security..., Information Technology, Infrastructure, Integration, Management, Process Improvement, Requirements Analysis, SDLC, SharePoint, Software Development, Software Documentation, Software Project..., Solution Architecture, Strategy, Technical Support, Visio, Business Process, PMP
Education
The Ohio State University 1972 — 1974
Computer Technology/Computer Systems Technology
Sinclair Community College 1971 — 1973
Technology, Accounting
Canton South 1966 — 1970
Dollar General December 2014 - Present
Shipcom Wireless February 2014 - December 2014
ISGM - ISG Management Pty. Ltd. April 2013 - October 2013
Jack Henry & Associates July 2012 - October 2012
NEC Corporation of America August 2011 - July 2012
Fidelity National Information Services June 2010 - August 2011
IBM / Avaya June 2009 - May 2010
Avanquest Software 2007 - 2008
Avaya 2006 - 2007
Central State Indemnity Berkshire Hathaway 2006 - 2007
Skills
C#, WCF, Microsoft SQL Server, ASP.NET, Visual Studio, Software Development, WPF, MySQL, ADO.NET, Object Oriented Design, Windows Phone, Silverlight, CSS, HTML, SDLC, Design Patterns, Multithreading, C++, MVVM, MFC, Prism, MVC4.0, Web Services, Entity Framework, Telerik, TFS, Subversion, SSRS, Agile Methodologies
Education
Southern Utah University
BSCS, Major: Computer Science, Minor: Management Information Systems
Presidio July 2014 - Present
PSCU February 2014 - June 2014
J.P. Morgan November 2012 - November 2013
Jabil May 2012 - December 2012
Pinellas County Government April 2011 - December 2011
Pinellas Suncoast Transit Authority October 2009 - June 2011
Fidelity National Information Services March 2007 - April 2008
AT&T Global networks May 1999 - June 2006
IBM November 1992 - April 1999
Skills
Software Documentation, PMP, ITIL, Disaster Recovery, Project Management, Process Improvement, Program Management, Business Analysis, Project Planning, Strategic Planning, Team Building, Integration, Microsoft Office, MS Project, Visio, Team Leadership, Troubleshooting, Vendor Management, Change Management, Security, SDLC, Requirements Analysis, Software Project..., SharePoint, PMO, Project Portfolio..., Business Process..., Telecommunications, Resource Management, Project Delivery, Data Center, Requirements Gathering, Testing, Infrastructure, IT Service Management, IT Management, Information Technology, Business Process, Cross-functional Team..., IT Strategy, Enterprise Architecture, Quality Assurance, Business Process..., Certified Project..., Networking, Firewalls, Agile Methodologies, Databases, CRM, VoIP
Education
St. Petersburg College 2011 — 2011
Certificate, IT Security
St. Petersburg College 1991 — 1993
AS, Information Technology
University of West Florida 1983 — 1985
Master, Public Adminstration
Southeastern Louisiana University 1976 — 1980
B.A., Government
BAE Systems March 2005 - August 2011
BAE Systems - Government Group March 2005 - June 2007
AIG 2003 - 2005
CSC 1999 - 2004
Fidelity National Information Services 1987 - 2000
Skills
Vendor Management, Operations Management, Integration, IT Outsourcing, Program Management, Business Process..., Outsourcing, IT Service Management, Disaster Recovery, Enterprise Architecture, IT Management, Data Center, Enterprise Software, Strategy, Change Management, IT Strategy, Information Technology
Education
Stetson University 1980 — 1986
BA, MBA
Santa Clara County Association of REALTORS August 2006 - Present
FNF 2003 - 2007
FNRES 2003 - 2006
Fidelity National Information Services 2002 - 2006
Fidelity National MLS Systems & Solution 1999 - 2006
Victor Valley Association of REALTORS February 1993 - September 1999
United States Marine Corps March 1966 - March 1996
Greyhound Lines, Inc. February 1970 - January 1987
Education
Sonoma State University 1973 — 2008
Valid Systems September 2015 - Present
SunTrust Bank October 2012 - January 2015
SunTrust Bank August 2011 - October 2012
Fidelity National Information Services February 2011 - August 2011
FIS May 2007 - February 2011
FIS May 2006 - May 2007
FIS June 2005 - May 2006
FIS June 2004 - June 2005
FIS February 2001 - June 2004
Skills
Fraud Prevention, Fraud Analysis, Link Analysis, Business Intelligence, Dashboards, KPI, Risk Management, Fraud, Dashboard, Key Performance..., Financial Risk, Management, Analytics, Credit Cards, Software Documentation, Microsoft Excel, Data Analysis, Payments, Strategy, Banking, Credit, Finance, Analysis, Business Analysis, Leadership, Fraud Detection, Credit Risk, Access, Process Improvement
Education
St. Petersburg College
First Data Corporation November 2014 - Present
FIS November 2013 - November 2014
Fidelity National Information Services February 2010 - November 2013
Metavante November 2005 - February 2010
NYCE Payments Network LLC February 1996 - November 2005
Skills
Electronic Payments, Payments networks, Pricing Strategy, Analytics, Debit Cards, Benchmarking, Forecasting, Business Development, Financial Services, Tokenization, Mobile wallets, eCommerce
Education
Siena College
Bachelor of Arts (BA)
Fidelity National Information Services 2014 - Present
Skills
Software Project..., Program Management, Project Management, Management, Process Improvement, Strategic Planning, Leadership, Vendor Management
Education
Stetson University
Regions Financial Corporation June 2015 - August 2015
The University of Alabama IT Innovation Center - ServiceMaster January 2015 - May 2015
Shelton State Community College - The SOAR Institute January 2012 - April 2015
Regions Financial Corporation June 2014 - August 2014
Insight Card Services August 2010 - May 2011
Fidelity National Information Services April 2008 - August 2010
Fidelity National Information Services March 2006 - April 2008
Skills
Microsoft Excel, Visio, SharePoint, Microsoft Office, Training, Databases, C++, C#, Microsoft SQL Server, Visual Studio
Education
University of Alabama 2013 — 2015
Candidate for Bachelor of Science in Commerce and Business Administration, Management Information Systems
Shelton State Community College 2012 — 2013
Fidelity National Information Services January 2014 - Present
Raymond James Financial Inc. August 1994 - June 2013
Skills
HP Exstream, COBOL, SQL, Tandem Himalaya, TACL, FUP, Java, VSAM, JCL, Systems Analysis, DB2, Visual Basic, Visio, IBM Mainframe, Endeavor, Requirements Gathering, SDLC, Mainframe, Quality Center, Testing, Quality Assurance, Websphere, HTML, Business Requirements, Databases, Requirements Analysis, Production Support, VBScript, ETL, T-SQL, Database Design, User Acceptance Testing, PL/SQL
Education
St. Petersburg College 2012 — 2013
Certificate, Mobile Device Programming
University of South Florida 1991 — 1995
Bachelor of Science (BS), Management Information Systems, General
University of South Florida 1991 — 1994
Bachelor of Science (BS), Accounting
St. Petersburg College 1989 — 1991
Associate of Arts (A.A.), Engineering
Auxilio May 2015 - Present
Pinnacle Networking January 2000 - Present
pinnaclenetworking.com October 2007 - Present
Fusco Personnel Inc. July 2014 - March 2015
Fidelity National Information Services June 2013 - March 2014
Linium Staffing March 2014 - 2014
Target October 2005 - March 2010
Frontier Communications February 2003 - August 2004
Tate Soaps and Surfactants May 2002 - August 2004
Foxwoods Resort Casino May 1993 - June 1998
Skills
Web Development, CSS, HTML, PHP, Web Design, JavaScript, Networking, Website Development, Troubleshooting, Social Media, Apache, Technical Support, Security, Social Networking, OS X, Java, Programming, Windows, Linux, Integration, MySQL, Microsoft Office, jQuery, CMS, SharePoint, Microsoft SQL Server, Windows Server, Customer Service, SQL, ASP, Databases, Smartphones, Cloud Computing, Google Apps, Database Admin, Mobile Devices, Software Development, Problem Solving, Customer Relations, Mobile, Database Management, SQL Server, XP, Backup Solutions, Network Administration, Windows 8 Deployment, Operating Systems, Windows XP, Computer Hardware, System Administration
Education
State University of New York Empire State College 2011 — 2013
IT Networking, IT Security, web design, networking
University of Phoenix 2009 — 2010
Associates Degree, IT Networking
Ridley-Lowell Business and Technical institute 1999 — 2000
IT Networking, IT Networking/Helpdesk
Saratoga Financial Systems July 2013 - Present
Fidelity National Information Services 2013 - Present
Whitney National Bank June 2001 - April 2012
ADS Financial Services Solutions September 1995 - June 2001
Atlantic Data Services 1995 - 2001
Fiserv March 1986 - September 1995
First Guaranty Bank May 1980 - March 1986
Ouachita National Bank April 1978 - May 1980
State of Louisiana March 1974 - April 1978
East Baton Rouge Parish School System April 1971 - March 1974
Skills
Banking, Business Analysis, Process Improvement, Compliance, Program Management, Documentation, Customer Relations, Team Building, Mergers, Strategic Planning, Contract Negotiation, Excel, PMO, Loans, Credit, Disaster Recovery, Requirements Analysis, Management Consulting, IT Management, Application Development, COBOL, MS Project, Problem Solving, Analysis, Budgeting, Vendor Relations, Access, Testing, Microsoft Office, Word, Conversions, Re-engineering, Outsourcing, Vendor Management, Retail Banking, Microsoft Excel, Microsoft Word, Project Management, Customer Service, SDLC, Management, CRM, Core Banking, Business Process..., Internet Banking, Leadership, Treasury Management, Commercial Banking, Software Documentation, Project Portfolio...
Education
Southeastern Louisiana University 1980 — 1986
MBA, Business, Management
Bessemer State Technical College 1967 — 1969
Associate's degree, Data Processing and Computer Programming
Fidelity National Information Services November 2012 - Present
Canadian Imperial Bank of Commerce March 2007 - October 2012
Rogers Communications March 2002 - March 2007
Seneca College of Applied Arts and Technology February 2001 - April 2001
Sault College of Applied Arts & Technology June 1999 - August 1999
Skills
Application Support, Operations Analyst, Tumbleweed..., Autosys, JIL scripting, UNIX (AIX, SUN, HP), Opsware, UNIX shell scripting, Apache Web Server, NetIQ, IBM Content Manager, Weblogic, Websphere, Suse Linux, Oce Prisma, IBM Infoprint, Microsoft Office (Word,..., Infoman, HEAT, Mainframe, Vision 21 Billing..., Maestro, Message Process System..., Veritas NetBackup, Tape Libraries, DRP, ITIL, Network, AS400, .NET, NT, Technical Writing, IBM Tivoli, HP Openview, EOD, Production Control..., SQL, MIS, Change Management, Problem Management, Continuous Improvement, Microsoft Office, Unix
Education
Seneca College of Applied Arts and Technology 1999 — 2001
Computer Networking and Tech Support
Sault College of Applied Arts and Technology 1998 — 1999
First Citizens Bank June 2015 - Present
Clarifire December 2012 - May 2015
DaVita January 2009 - December 2012
Fidelity National Information Services March 2004 - April 2008
Certegy 2003 - 2006
Aimnet Solutions / Cognizant Technology February 2000 - February 2004
CLEC Consultant 2002 - 2003
City of Tampa 1994 - 1995
Ascom Timeplex 1990 - 1992
Skills
ITIL v3 Foundations..., Enterprise Architecture, Cloud Computing, Virtualization, Data Center, Disaster Recovery, VMware, SDLC, Security, IT Management, ITIL, IT Strategy, Windows Server, Integration, Servers, Network Administration, IT Operations, Visio, Active Directory, Information Security, SQL, Managed Services, Cisco Technologies, System Deployment, Architecture, Requirements Analysis, Infrastructure, SharePoint, Network Security, IIS, Solution Architecture, System Administration, Databases, Enterprise Software, Networking, Switches, HP, Information Technology, Vendor Management, Hardware, IT Service Management, Technical Support, High Availability, Network Architecture, Citrix, Microsoft Technologies, Architectures, Management, Consulting, Business Analysis
Education
University of South Florida 1992 — 1996
Management Informaton Systems
St. Petersburg College 1990 — 1992
AA- Computer Information Systems, CIS
ISB 1980 — 1983
Humana at Home October 2011 - Present
Fidelity National Information Services May 2011 - October 2011
Respections Inc. March 2006 - September 2010
Pasadena Body Dynamics Inc 2007 - 2009
BellSouth Advertising / AT&T 2006 - 2007
InterActive Corp - HSN, AS, Cornerstone Brands 2001 - 2005
HSN 1996 - 2000
HSN 1987 - 1995
Skills
Cross-functional Team..., Portfolio Management, Project Management, Training, Technical Director, Technical Writing, Change Management, MS Project, Environmental..., Leadership, Sales Analytics, Web Analytics, Sales, Process Design &..., Leadership Development, Advertising, Public Speaking, Business Strategy, Television, Business Development, Project Planning, Team Building, Strategic Planning, Social Media, Management, Marketing, Public Relations, Health Education, Team Leadership, Training Delivery, Social Networking, Creative Strategy, Instructional Design, Risk Analysis
Education
St. Petersburg College
Master's Degree, Business Technology - Cyber Intelligence
St. Petersburg College 2012 — 2013
Post Baccalaureate Certification, Project Management
St. Petersburg College 2009 — 2011
Bachelor of Science (BS), Interdisciplinary Studies - Education, Business, Public Administration
University of South Florida 1989 — 2005
Bachelor of Arts (BA), English Language and Literature/Letters
FIS January 2015 - Present
Fidelity National Information Services March 2013 - January 2015
Fidelity National Information Services August 2012 - January 2013
ACI Worldwide February 2011 - August 2012
ACI Worldwide January 2007 - February 2011
ACI Worldwide 2002 - 2007
ACI Worldwide 1999 - 2002
ACI Worldwide 1996 - 1999
ACI Worldwide 1996 - 1999
Harris Bank 1995 - 1996
Skills
Payments, Business Development, Strategic Planning, Strategy, Leadership, Mobile Payments, Business Analysis, Electronic Payments, Banking, Product Marketing, Management, SDLC, Product Management, CRM, Payment Gateways, ATM networks, Product Development, Payment Systems, Debit Cards, Payment Card Processing, P&L Management, Cards, EMV, E-payments, Transaction Processing, Acquiring, Credit Cards
Education
Stephen F. Austin State University 1981 — 1983
BA, Business
Atos @ McGraw Hill July 2013 - Present
M&P Technologies LLC January 2011 - Present
ICON plc January 2013 - July 2013
Citi November 2011 - January 2013
ING Nederland August 2010 - November 2011
Fidelity National Information Services December 2008 - August 2010
Automated Financial Systems, Inc. (AFS) January 2008 - October 2008
Synthes January 2007 - December 2007
Bank of America July 2004 - January 2007
Dell January 2000 - January 2004
Skills
SDLC, Project Management, Data Center, Vendor Management, IT Strategy, Leadership, Project Portfolio..., Program Management, Requirements Analysis, IT Management, Project Delivery, Process Improvement, PMO, Software Project..., Business Process..., Disaster Recovery, Consulting, Business Requirements, MS Project, PMP, Integration, Resource Management, Governance, ITIL, Requirements Gathering, Risk Management, Cross-functional..., Compliance, Waterfall, Agile Project Management, Data Center Migration, Offshore management, Requirements Management, Program Budgeting, Business Intelligence, Infrastructure, Strategic Business...
Education
St. Edward's University 2001 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Mumbai
Bachelors of commerce, Business
Fidelity National Information Services September 2013 - Present
F&M Bank 2007 - September 2013
F&M Bank 2006 - 2007
MidFirst Bank 2004 - 2005
Education
Southern Nazarene University 2011 — 2014
Bachelor of Science (BS), Business Administration
Vatterott College
Associate's degree, Computer Systems and Networking Technology
Fidelity National Information Services December 2013 - Present
Fidelity National Information Services October 2012 - December 2013
Fidelity Information Services April 2011 - March 2013
M&I Support Services April 2007 - August 2009
Skills
Visio, Agile Methodologies, SharePoint, Visual Studio, Microsoft Office, Functional..., Customer Service, Research, Software Documentation, Leadership, Quality Assurance, Business Process, Scrum, Program Management, Microsoft Word, Editing, Business Analysis, Requirements Analysis
Education
UW-Milwaukee 2011 — 2013
Bachelor of Arts (B.A.), Journalism, Advertising, and Media Studies
Southeast Missouri State University 2009 — 2011
Bachelor of Arts (B.A.), Broadcast Journalism
Contract Confidential November 2010 - Present
Fidelity National Information Services December 2008 - May 2011
FedEx Corporate Services July 2006 - December 2008
Pathway Lending October 2002 - August 2006
The Carlyle Group February 2000 - July 2001
Ernst & Young September 1997 - February 2000
Skills
Financial Modeling, Financial Analysis, Forecasting, Finance, Strategy, Due Diligence, Accounting, Budgets, Project Management, Business Planning, Cash Flow, Venture Capital, Accounts Receivable, Pricing, Financial Risk, Corporate Finance, Equities
Education
Vanderbilt University - Owen Graduate School of Management 2002 — 2004
MBA, Finance, Strategy
Southern Methodist University 1993 — 1997
BBA, Accounting
Fidelity National Information Services October 2009 - Present
Metavante November 2008 - October 2009
Metavante May 2004 - November 2008
Kirchman Corporation December 1984 - May 2004
North American Financial Services January 1982 - December 1984
Skills
SDLC, Business Analysis, Management, Project Management, Strategy, Software Development, Banking, Outsourcing, Project Planning, Financial Services, Operations Management, Vendor Management, Software Project..., Requirements Analysis, Product Management, Team Leadership, Security, Integration, CRM, Business Process, Internet Banking, PMO, Business Intelligence, Process Improvement, Business Process..., Requirements Gathering, IT Strategy, Business Strategy, Project Portfolio..., Agile Methodologies, Microsoft SQL Server, Risk Management, SQL, Business Development, SaaS, Databases, Analysis, Program Management
Education
Seminole State College of Florida 1988 — 1990
AS, Computer Science
Hillsborough Community College 1982 — 1983
AS, Computer Science
Applied Media Technologies Corporation October 2010 - Present
Fidelity National Information Services November 2006 - February 2009
Education
St. Petersburg College 1996 — 1997
Criminal Justice
Fidelity National Information Services December 2008 - Present
Kohl's Department Stores June 2003 - March 2008
Kohl's Department Stores August 1998 - May 2003
Deluxe Data Systems (became eFunds, now FIS) May 1994 - July 1998
Deluxe Data Systems April 1991 - February 1994
Deluxe Data Systems (formerly A.O. Smith Data Systems) July 1987 - March 1991
A.O. Smith Data Systems May 1985 - June 1987
Skills
Business Analysis, Requirements Analysis, Vendor Management, Project Management, Software Development, Product Management, Software Documentation, Process Improvement, Business Intelligence, Change Management, IT Management, Cross-functional Team..., Business Process..., MS Project, Quality Assurance, Analysis
Education
St. Olaf College
Bachelor of Arts, English
University of Wisconsin-Milwaukee
Master of Arts, Comunication
Maersk Line, Limited November 2012 - June 2015
Firstsource Solutions November 2009 - November 2012
Firstsource Solutions Limited November 2006 - October 2009
ICICI OneSource May 2005 - October 2006
Fidelity National Information Services April 2003 - May 2005
Tata Group - Rallis India Ltd. July 1999 - March 2003
Skills
Employee Relations, Performance Management, HRIS, HR Strategy, Talent Management, HR Policies, Organizational..., Employee Engagement, Employment Law, Talent Acquisition, Leadership Development, Global HR, Coaching, Grievances, BPO, Human Resources, Personnel Management, Performance Appraisal, Recruiting, Strategic HR, HR Transformation, Succession Planning, Organizational Design, PeopleSoft, SAP HR, Culture Change, HR Consulting, Leadership, Management, Compensation & Benefit, Deferred Compensation, Workforce Planning, Onboarding, Recruitments, Compensation & Benefits
Education
Symbiosis Law College, Pune 1997 — 1999
Masters in Labour Laws and Welfare, MLL & LW
Symbiosis institute of Management Studies 1997 — 1999
PGDM, Human Resources
St. Xavier's College 1993 — 1997
B.Sc, Science
Holy Family 1989 — 1992
SSC, English, Maths, Science
Christchurch 1978 — 1988
Big Kahuna Pools of Florida 2015 - Present
Fidelity National Information Services 2011 - 2014
Education
St. Petersburg College
Bachelor of Applied Science (B.A.Sc.), Management and Organizational Leadership
Elavon, Inc. March 2015 - Present
Elavon, Inc. January 2011 - March 2015
Elavon, Inc. March 2010 - December 2010
UnitedHealth Group December 2009 - February 2010
Fidelity National Information Services June 2008 - September 2009
Engineer Sales Company January 2006 - May 2008
Transamerica November 1998 - June 2005
Skills
Credit Cards, Payment Systems, Payment Card Processing, Payment Gateways, Credit Card Processing, Team Leadership, Software Documentation, Payments, E-commerce, Customer Service, Microsoft Office, Payment Industry, Electronic Payments, Linux, Software Development, PCI DSS, SDLC, Process Improvement, Protobase, Application Support, Debit Cards, POS, Vendor Management, EMV, Problem Solving, Merchant Services, Business Analysis, Mobile Payments, User Acceptance Testing, Relationship Management, Call Centers, Customer Relations, Compliance, Leadership, Technical Leadership, Change Management, Technical Support, Technical Documentation, Fraud Detection, Customer Escalation..., Team Management, Mutual Funds, Computer Hardware, Computer Repair, Windows, Visual Basic, Android, Management, SQL, Volunteering
Education
St. Petersburg College
Fidelity National Information Services February 2012 - Present
Fidelity National Information Services November 2006 - January 2012
Millennium Private Bank April 2006 - September 2006
Standard Bank Group November 2001 - September 2005
Skills
HTML5, CSS3, JavaScript, jQuery, Responsive Web Design, Dreamweaver, Photoshop, DotNetNuke, SEO, Graphics
Education
St. Petersburg College 2014 — 2015
WEBDS-CT Web Development, Web development
Potchefstroom High School for Boys 1992 — 1996
High School Diploma
Empire Merchants North September 2013 - Present
Brooklyn Spirits February 2013 - September 2013
TOSHIBA AMERICA BUSINESS SOLUTIONS May 2011 - June 2012
Legacy Marketing Partners September 2011 - April 2012
Fidelity National Information Services March 2008 - May 2011
TEAM Enterprises 2010 - 2011
Skills
Craft Spirits, Liquor, Wine & Spirits Industry, Training, Bartending, Account Management, Marketing, Management, Sales Management, Sales Operations, Marketing Strategy, Public Relations, Advertising, Facebook, Social Media Marketing, Recruiting, Time Management, Alcoholic Beverages, Wine, Sales, Liquor Stores, Event Planning, Event Management, Merchandising
Education
United States Bartenders Guild 2015 — 2015
Spirits Professional
Certification Program for Beverage Professionals 2014 — 2014
Wine & Spirit Apprentice, with Honors
Training for Intervention Procedures
TiPS On Premse
State University of New York College at Buffalo 2003 — 2007
Bachelor of Business Administration (BBA)
Symantec November 2012 - Present
Hewlett-Packard November 2008 - November 2012
Symantec July 2006 - November 2008
Fidelity National Information Services October 2005 - April 2007
Devereux June 2004 - September 2005
Aurum Technology March 1998 - May 2000
Skills
Linux, Business Analysis, Business Intelligence, XML, VMware, Disaster Recovery, DLP, Enterprise Software, Technical Support, Windows Server
Education
Seminole Community College 1992 — 1994
Lake Brantley High School 1987 — 1990
Teague Middle School 1984 — 1986
Wekiva Elementary 1978 — 1983
MojoMedia Pros August 2015 - Present
Ahh! Interactive December 2009 - Present
Fidelity National Information Services July 2011 - January 2015
Maritz Motivation Solutions January 2010 - June 2011
Edgenet December 2006 - April 2007
Acuity Marketing Communications October 2004 - November 2006
Community Health Systems October 2001 - September 2004
CIGNA HealthCare Medicare Administration July 1998 - October 2001
Frontline Markeing 1996 - 1999
Skills
Project Management, Content Marketing, Leadership, Agile Project Management, Marketing Strategy, Customer Acquisition, Digital Strategy, Process Improvement, Strategy, Team Leadership, Software Development, User Experience, Scrum, Curriculum Development, Member Retention, Agile Leadership, Sprint Planning, Customer Engagement, Management, Marketing, CRM, Project Team Management, Budget Management, Content Strategy
Education
State University of New York College at Brockport 1990 — 1993
BA, Communications, Journalism
University at Albany, SUNY 1986 — 1989
FIS May 2014 - Present
Fidelity National Information Services September 2011 - Present
Fitch Ratings February 2011 - September 2011
LiveAuctioneers, LLC November 2006 - December 2009
Skills
Salesforce.com, Process Improvement
Education
State University of New York College at Brockport 2002 — 2006
Bachelor of Arts, International Business & Economics
Cisco Systems – Advanced Services Division September 2014 - Present
AVI-SPL August 2013 - September 2014
Rooms To Go July 2012 - August 2013
Fidelity National Information Services April 2012 - June 2012
Terremark December 2011 - April 2012
Kforce Inc. April 2010 - March 2012
Kansas Department of Corrections June 2008 - January 2010
Bisk Education 2010 - 2010
Kansas, 18th Judicial District Court September 2007 - June 2008
Skills
Windows 7, Linux, VMware, VMware ESX, Windows Server, vSphere, VMware Infrastructure, Active Directory, Virtualization, System Administration, DNS, Servers, vCOps, Windows Server 2003, Windows Server 2008, Group Policy, Drupal, Data Center, Citrix, Cisco UCS, Cisco UCS 6248UP Fabric..., Cisco UCSM, Cisco UCS B-Series..., UCS Virtual Interface..., UCS 2208XP Fabric..., B-Series Blade Server..., Microsoft SQL Server, SAN, Microsoft Exchange, XP, Cisco Technologies, Disaster Recovery, Hardware, Operating Systems, Technical Support, Switches, Troubleshooting, Security, Storage, Software Installation, Networking, Cloud Computing, SharePoint, Windows, HP, Windows XP, Storage Area Networks, Red Hat Linux, EMC Storage, Linux System...
Education
Southwestern College 2003 — 2005
BS, Computer Operations Technology
Fidelity National Information Services July 2013 - Present
Sophos / Astaro August 2008 - July 2013
Northern Bank and Trust Company November 2006 - July 2008
Skills
Network Security, VPN, Firewalls, Security, IPS, TCP/IP, Linux, Antivirus, Active Directory, VMware, Networking, Technical Support, Troubleshooting, Information Security, Computer Security, Internet Security, DLP
Education
Sikkim Manipal University of Health, Medical and Technological Sciences 2001 — 2005
B.Sc.I.T
Fidelity National Information Services May 2011 - Present
Bank of America August 2010 - May 2011
EDS, an HP Company June 2009 - May 2010
Metavante Image Solutions May 2006 - April 2009
Metavante Image Solutions November 1998 - April 2006
Alliance Data March 1998 - October 1998
MBNA October 1994 - March 1998
Skills
JCL, COBOL, CICS, SQL, TSO, Databases, Mainframe, DB2
Education
Southern Methodist University 1977 — 1981
BS, Computer Science
Southern Methodist University 1977 — 1981
Computer Science
State of Michigan Department of Technology Management and Budget February 2013 - Present
Millennium Software Inc. September 2012 - February 2013
Chicago Heights Drama Group January 2009 - May 2012
Fidelity National Information Services November 1994 - September 2009
Alltel Information Services September 2000 - May 2003
Harris Bank July 1998 - August 2000
Taylor Management S November 1994 - July 1998
UPP Technology September 1993 - September 1994
Uniforce February 1993 - May 1993
Computer Management Sciences, Inc. May 1991 - November 1992
Skills
Mainframe, JCL, Databases, Windows, Application Development, Word, Microsoft Office, COBOL, DMSII, WFL, CANDE, MARC, Systematics, Software Development, Microsoft Word, Troubleshooting, Software Documentation, Testing, Program Management, SQL, SDLC, DB2, MVS, Visio, SharePoint
Education
St. Olaf College 1972 — 1978
B.A., Political Economics
Fidelity National Information Services February 2008 - February 2009
Financial Information Service/Erie Processing October 2005 - January 2008
Skills
Highly detail oriented, Multi Tasking, Communication Skills, Demonstration Skills, Critical Thinking, Bilingual, Outstanding...
Education
St. Petersburg College 2009 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse, 3.4
St. Petersburg College 2009 — 2013
Associate of Arts (A.A.), General Studies, 3.7
St. Petersburg College 2006 — 2009
Certificate, Medical Insurance Coding Specialist/Coder
Mangrove FInancial Group January 2010 - Present
St. Petersburg Area Chamber of Commerce May 2006 - December 2009
Fidelity National Information Services May 1997 - February 2006
Skills
People Skills, Communication Skills, Organizational..., Merchandising, Training, Events, Marketing, Customer Retention, Retention Management, Retention Strategies, Retention Programs, Volunteer Management, Hospitality
Education
Northeast High
St. Petersburg College
Associate's degree, Business Administration and Management, General
GENPACT May 2014 - Present
GENPACT November 2012 - April 2014
Genpact April 2006 - October 2012
Westwater Corp April 2005 - February 2006
Fidelity National Information Services February 2000 - March 2005
Wachovia Bank (Wells Fargo) October 1995 - January 2000
Bank of America (NationsBank) January 1994 - September 1995
Skills
Business Development, Outsourcing, BPO, Business Transformation, Vendor Management, Team Management, Leadership, Business Strategy, Project Management, Program Management, Strategic Planning, Marketing Strategy, Strategic Partnerships, New Business Development, Sales Management, International Sales, International Business, Credit Risk, Credit Analysis, Business Relationship..., Long-term Customer..., Customer Retention, Customer Insight, Manage Client..., Banking Relationships, Customer Advocacy, Transformational..., Outsourcing Management, Six Sigma, Sales Operations, People Development, Exceptional People..., Staff Development, Organizational..., Sales Effectiveness, Building Effective..., Commercial Lending, Contract Negotiation, Strategy
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 1992 — 1993
MBA, Finance, Marketing
University of Mumbai 1987 — 1991
Bachelor of Engineering, Computer Engineering
St. Xavier's College 1985 — 1987
St. Mary's ISC, Bombay 1975 — 1985
Fidelity National Information Services March 2013 - Present
The Source store March 2012 - October 2012
Skills
Leadership, Microsoft Office, Windows, Customer Service, Account Management, Computer Hardware, Operating Systems, Computer Repair, Customer Satisfaction, Windows 7, Troubleshooting, XP, Web Development, Technical Support, Active Directory, HTML, Microsoft Excel, Call Centers, Time Management, Teamwork, PHP, Networking, Software Installation, Linux, Network Administration, SQL, System Administration, Inventory Management, DHCP, MySQL
Education
Seneca College of Applied Arts and Technology 2011 — 2012
Computer networking and technical support, Computer Technology/Computer Systems Technology
Guru harkrishan public school, New delhi INDIA 2007 — 2010
Bachelor's in Computer Applications, Computer Science
Allstate June 2014 - Present
Flicker City Productions, LLC. March 2013 - Present
Ultimate Medical Academy August 2013 - June 2014
"Balloon Animals" - Short Film October 2013 - October 2013
IDSTC August 2011 - August 2013
"The Electrician" - Short Film July 2013 - July 2013
Global Marketing Resources December 2010 - July 2011
SCI Companies January 2010 - December 2010
Westpoint Underwriters June 2008 - December 2009
Fidelity National Information Services January 2007 - June 2008
Skills
.NET, ASP.NET, C#, T-SQL, XML, ASP, Visual Studio, Microsoft SQL Server, JavaScript, jQuery, AJAX, Web Services, Databases, LINQ, Entity Framework, Visual Basic, SDLC, SSIS, ASP.NET MVC, MVC, SQL, CSS, C# 4.0, TFS, LINQ to SQL, KnockoutJS, Bootstrap, SOA, Kendo UI, XSD, XST, SOAP, AngularJS
Education
St. Petersburg College 2004 — 2010
Keswick Christian 1986 — 1990
Ryder Integrated Logistics August 2011 - Present
Ryder Integrated Logistics August 2006 - July 2011
Fidelity National Information Services March 2006 - July 2006
Accenture October 1998 - July 2006
Software Spectrum January 1996 - September 1998
Professional Basketball August 1993 - January 1996
Skills
Project Planning, Project Execution, Project Delivery, Supply Chain Risk..., MS Project, Salesforce, Sharepoint, Quickr, Earned Value Management, Scope Management, Risk Mitigation, New Business Development, Project Management, SharePoint, Risk Management, Salesforce.com, Program Management, Six Sigma, Change Management, Process Improvement, Outsourcing, SCRM, IT Strategy, Supply Chain, Supply Chain..., Logistics, Management, Leadership, Continuous Improvement, Cross-functional Team..., Vendor Management, Supply Chain Management, Business Process..., Project Portfolio..., PMP, Procurement, Operations Management, Business Process, Integration, PMO, Warehousing, Transportation, 3PL, Transportation..., Team Leadership, Business Development, Logistics Management, Team Building, Inventory Management, Contract Negotiation
Education
Southern Methodist University 1989 — 1993
BA
L.V. Berkner High 1986 — 1989
Fidelity National Information Services October 2005 - Present
Computer Sciences Corporation July 1998 - September 2005
Electronic Data Systems January 1998 - July 1998
Barnett Banks, Inc. May 1997 - December 1997
Hogan Systems October 1992 - May 1997
Education
Southern Methodist University 2003 — 2005
MBA
University of Rhode Island 1990 — 1992
BS
University of Miami 1987 — 1989
Coherent Path April 2013 - Present
Fidelity National Information Services May 2012 - March 2013
Memento March 2007 - April 2012
Oracle August 2005 - March 2007
ProfitLogic February 2005 - July 2005
Sun November 1998 - August 2001
Skills
Enterprise Software, Integration, SaaS, Management, Project Delivery, Cloud Computing, Solaris, Databases, Project Management, Analytics, Agile Methodologies, Fraud Detection, Product Management, Solution Architecture, Enterprise Architecture, ETL, Big Data
Education
Stanford University 1997 — 2001
BS/BA, Computer Science and Classical Studies
Point & Pay April 2010 - Present
Fidelity National Information Services 2009 - 2010
Tier Technologies December 2003 - January 2009
Skills
Mobile Payments, Payments, E-commerce, Electronic Payments, POS, Payment Card Processing, Product Management, Business Strategy, Business Development, Program Management, Project Management, Product Development, Strategic Planning, Start-ups, SaaS, Salesforce.com, Strategy, Debit Cards, Account Management, Agile Methodologies, Management, ACH
Education
Stanford University 1999 — 2003
BA
Kearny High School 1996 — 1999
Hgh School Diploma
FIS May 2015 - Present
Fidelity National Information Services July 2013 - Present
BankFIRST February 2003 - July 2013
SunTrust August 1991 - February 2003
Skills
Banking, Commercial Lending, Small Business Lending, Analysis, Commercial Banking, Consumer Lending, Credit, Credit Analysis, Cross Selling, Customer Satisfaction, Finance, Lines Of Credit, Loan Origination, Loans, Mortgage Lending, Retail Banking, Sales, Time Management, Training
Education
Leadership Seminole 2008 — 2008
Seminole Community College
Self Employed November 2011 - Present
Fidelity National Information Services 2006 - 2010
FNIS 2006 - 2009
Valeo IP (Intellectual Property) 2005 - 2005
Deluxe Financial Services 1999 - 2004
Premiere Global Services 1997 - 1998
EDI-Able, Inc. 1990 - 1996
SPS Commerce 1993 - 1994
Education
St. Cloud State University 1970 — 1975
BS, Business
Fidelity National Information Services October 2008 - Present
Comcast Cable September 2006 - October 2008
Skills
Business Analysis, SQL, SDLC, Visio
Education
Shippensburg University of Pennsylvania 2002 — 2006
B.A. in Business Administration, Management Information Systems
Microsoft November 2014 - Present
Microsoft June 2013 - October 2014
Microsoft April 2013 - June 2013
MSN December 2012 - January 2013
MSN February 2009 - December 2012
Gale-Force, LLC June 1989 - September 2011
Microsoft June 2007 - January 2009
smarthome.com January 2004 - June 2007
Fidelity National Information Services April 1999 - October 2003
Skills
Software Development, WPF, Software Engineering, Agile Methodologies, C#, Software Design, Object Oriented Design, ASP.NET MVC, SQL, C++, REST, Design Patterns, JavaScript, Web Services, OOP, Embedded Systems, Distributed Systems, WCF, Scrum, .NET, Silverlight, ASP.NET, HTML 5, User Interface, Visual Studio, Mobile Applications, LINQ, Software Project..., jQuery, HTML, Web Development, Web Applications, AJAX, Visual Basic, Home Automation, C, MVC, Scalability, SOA, Objective-C, Programming, Agile Project Management, CSS, Windows Azure, Java, ASP.NET AJAX, TFS, APIs, SDK development
Education
Stanford University 2001 — 2002
symposiums, Artificial Intelligence
University of California, Irvine 2003 — 2003
extended, Artificial Intelligence
DeVry Institute of Technology 1985 — 1988
B.S., Computer Science
Washington Black Belt Academy 2008 — 2010
1st Black, Marshal Art, Self-Defense
Gupton Marrs International September 2014 - Present
Fidelity National Information Services October 2012 - August 2014
Wells Fargo January 2009 - October 2012
Wachovia Corporation March 2004 - December 2008
BearingPoint March 2001 - March 2004
First Union National Bank November 2000 - April 2001
First Union National Bank June 1994 - November 2000
Lehman Brothers May 1994 - February 1996
Skills
Banking, Risk Management, Operational Risk..., Operational Risk, Financial Risk, Portfolio Management, Financial Services, Capital Markets, Enterprise Risk..., Credit, Process Improvement
Education
Syracuse University - Martin J. Whitman School of Management 1992 — 1994
Master of Business Administration (MBA), Finance and Marketing
State University of New York College of Environmental Sciences and Forestry 1986 — 1990
Bachelor of Science (B.S.), Landscape Architecture
Bank of America August 2013 - Present
Integration Services Inc August 2007 - Present
Zenmonics Inc. September 2007 - August 2013
Fidelity National Information Services 2001 - 2007
CyberCash 1997 - 1999
Skills
Core Java, SOA, Sun Certified Java..., SDLC, Agile Methodologies, C++, Python, Perl, Multithreading, XSLT, ESB, WebSphere MQ, XML, Web Services
Education
Sri Sathya Sai Institute of Higher Learning 1995 — 1997
Master's degree, Computer Science
Sri Sathya Sai Institute of Higher Learning 1993 — 1995
Master's degree, Mathematics and Computer Science
APRSG
Metavante February 2008 - Present
Fidelity National Information Services February 2008 - Present
Legg Mason Capital Management October 2006 - February 2008
Birlasoft 2004 - 2006
CSC 2001 - 2004
Education
Sri Krishnadevaraya University 1996 — 1999
Fidelity National Information Services September 2003 - Present
Skills
Process Improvement, Budgets, Management, Strategic Planning, Program Management, Leadership, Change Management, Customer Service, Public Speaking, Business Strategy, Vendor Management
Education
Seton Hall University
Arkansas Enterprise for Developmentally Disabled July 2009 - Present
Arkansas State Fair September 2011 - October 2012
Lakewood United Methodist Church January 2011 - October 2012
Lakewood United Methodist Church July 2008 - January 2011
Hearts and Hooves July 2008 - December 2010
Arkansas Department of Volunteerism August 2008 - October 2008
Fidelity Information Services March 2005 - July 2008
Fidelity Information Services November 1999 - March 2005
Fidelity National Information Services 1992 - March 2005
Alltel August 1997 - November 1999
Skills
Training, Software Documentation, Process Improvement, Leadership, Management, Coaching, Budgets, Banking, Human Resources
Education
Southern Methodist University - Cox School of Business 1993 — 1995
Grad. Banking, Banking
State University of New York at Albany 1968 — 1972
Bachelor of Science
Levin HomeCare Nurse Registry April 2008 - Present
Fidelity National Information Services April 2003 - July 2007
American Classic Voyages October 2001 - April 2003
SEACOR Holdings February 1998 - October 2001
Kenny Rogers Roasters May 1997 - February 1998
KPMG US July 1996 - May 1997
Walt Disney World November 1992 - June 1996
Skills
Financial Reporting, Accounting, GAAP, Financial Analysis, Mergers, Process Improvement, Payroll, Internal Controls, Forecasting, Accounts Payable, Payments, Revenue Recognition, Budgets, Cash Flow, Consolidation, Financial Accounting, Financial Modeling, Managerial Finance, Fixed Assets, Cash Management, General Ledger, Mergers & Acquisitions, Finance
Education
Stetson University 1995 — 1996
Masters of Accountancy, Accounting
Stetson University 1992 — 1995
Bachelor of Science (B.S.), Accounting
Chaminade-Madonna 1988 — 1992
High school diploma
Transamerica April 2015 - Present
Fidelity National Information Services August 2013 - April 2015
AEGON Americas October 2007 - August 2013
AEGON/Transamerica 1999 - 2007
Transamerica Funds 1996 - 1999
InterSecurities, Inc. 1995 - 1996
Skills
Analysis, Mutual Funds, Microsoft Office, Administration, Customer Relations, Compliance, Documentation, Software Documentation, Customer Service, System Administration, Insurance, Process Improvement, Life Insurance, SDLC, Troubleshooting, Visio, Business Analysis, Risk Management, Disaster Recovery, Access, Management, SharePoint, Change Management, Leadership, Strategy, Integration, Team Leadership, Business Process, Sales, Marketing Management, Requirements Gathering, Vendor Management, Program Management, Requirements Analysis, Training, Marketing, Business Process..., Project Management, IT Management, Business Continuity, Data Analysis, Governance, IT Strategy, Information Technology, Project Portfolio..., Security
Education
University of South Florida 2015 — 2017
Master's degree, Cybersecurity: Cyber Intelligence, 3.79
St. Petersburg College 2007 — 2012
Bachelor of Applied Science (BASc), Technology Management, 3.77
Fidelity National Information Services ConversionTechnology ConsultantFidelity Information Services2003 - Present
Document Solutions 1993 - 1997
BISYS 1993 - 1997
Skills
Business Analysis, Disaster Recovery, Visual Studio, SQL, Visio, Microsoft SQL Server, C#, Software Development, SDLC, Vendor Management, Requirements Gathering, SharePoint, Software Documentation, Mainframe, Databases, Software Project..., Crystal Reports, Requirements Analysis, Banking, .NET, Oracle
Education
South Dakota State University 1964 — 1969
Brenau University January 2015 - Present
Equifax December 2014 - Present
The ProloQuor Consulting Group February 2014 - Present
Alere Health, LLC February 2004 - August 2013
Fidelity National Information Services 2003 - 2004
Associated Hygenic Products 2000 - 2003
JVC Disc America 1998 - 2000
Cadmus Communications 1995 - 1998
Network Publications 1994 - 1995
Skills
Quality Assurance, Six Sigma, Process Improvement, Cross-functional Team..., Quality Management, Operations Management, Business Process..., Lean Management, Customer Satisfaction, Customer Satisfaction..., Voice of the Customer, Analytics, Market Research, Quality System, Project Management, Hoshin Kanri, Thematic Mapping, SPC, Statistical Sampling, Operational Excellence, Process Optimization, Theory of Constraints, Compliance, Consulting, ISO, Auditing, Loyalty Programs, Customer Loyalty..., Team Facilitation, Learning Management, Call Centers, Disease Management, Regulatory Affairs, OSHA, Patient Safety, FMEA, ANOVA, Regression Analysis, Information Security..., Information System, Supplier Quality, Service Quality, Performance Measurement, Kaizen, Instructor-led Training, Environmental..., Metrics, Performance Metrics, Root Cause Analysis, DMAIC
Education
Southern Polytechnic State University 2010 — 2012
MBA, Business Administration and Management, General
Southern Polytechnic State University 2002 — 2004
M.S., Quality Assurance
Southern Polytechnic State University
B.S., Industrial Engineering Technology
The Children's Hospital of Philadelphia October 2014 - Present
Independence Blue Cross August 2014 - October 2014
Main Line Health June 2014 - July 2014
Sarcom October 2013 - May 2014
Fidelity National Information Services April 2013 - July 2013
Beneficial Bank June 2012 - April 2013
Skills
VMware, VMware ESX, VMware Workstation, VMware vSphere, Active Directory, Windows Server, Help Desk Support, Software Installation, HTML, VBScript, A+ Certified, Citrix, Windows 7, Windows XP, Troubleshooting, TCP/IP, Laptops, Remote Desktop, Cisco Technologies, windows 8, Ricoh, Xerox Printers, Lexmark Printers, CompTIA Network+, Altiris, Desktop Support..., Dell Computers, Cabling, Microsoft Surface, Cisco VPN, Desktop Deployment, Technical Support, Printers, Antivirus, Workstations, Desktop Computers, Servers, Windows Vista, Symantec Endpoint..., Server Administration, Computer Hardware, Hardware Support, Microsoft Office, Security, Networking, HP
Education
State University of New York at Albany 2006 — 2008
Bachelor's Degree, Management Information Systems, General
State University of New York at Delhi 2003 — 2006
Associate's Degree, Computer Information Systems
Fidelity National Information Services April 2009 - Present
Fidelity Information Services 2009 - Present
Risk Transfer, Inc April 2008 - November 2008
Orlando Sentinel September 1988 - March 2008
Orlando Sentinel September 1986 - September 1988
Education
Stetson University
BS, Finance
University of Florida
BS, Accounting
FIS May 2014 - Present
Kohl's Department Stores December 2012 - May 2014
Kohls June 2011 - November 2012
Fidelity National Information Services January 2005 - June 2011
eFunds May 2003 - December 2005
eFunds April 2000 - April 2003
Ceridian April 1999 - April 2000
Deluxe Electronic Payment Systems September 1996 - April 1999
Skills
Agile Methodologies, Product Management, E-commerce, Program Management, Software Project..., Business Requirements, Team Leadership, Product Development, Team Building, Android, Mobile Applications, Management, Agile Project Management, Project Planning, Team Management, Vendor Management, SDLC, Project Management, Process Improvement, Business Analysis
Education
St. Norbert College 1989 — 1994
Bachelor of Arts (B.A.)
Wauwatosa East 1985 — 1989
Fidelity National Information Services September 2005 - Present
Fidelity National Financial July 2003 - September 2005
Accenture July 2000 - July 2003
Skills
IT Strategy, Incident Management, Microsoft Exchange, IT Operations, IT Management, Blackberry Enterprise..., Servers, SMTP
Education
St. Olaf College 1986 — 1990
Bachelor of Arts (BA), English Language and Literature, General
Fidelity National Information Services Software EngineerNCR Comten1983 - 1992
Education
Brown Institue 1981 — 1982
Technical, Compuer Programming
St. Cloud State University 1975 — 1980
B.E.S., Business, Education, Recreation/Coaching
The Training Edge, LLC June 2007 - Present
Fidelity National Information Services 1998 - 2006
Skills
Instructional Design, Change Management, Leadership Development, Employee Training
Education
Southern New Hampshire University 1987 — 1991
Bachelor, Business Studies
Redstone Technologies LLC January 2013 - Present
Global Technical Systems May 2010 - January 2014
Suncoast Hospice November 2008 - July 2010
WellCare Health Plans June 2007 - May 2008
Fidelity National Information Services December 2004 - June 2007
Associated Computer Systems, Inc. November 2003 - December 2004
AT&T Global Network Services May 1999 - September 2003
IBM Global Services December 1993 - April 1999
IBM Federal Systems May 1970 - December 1993
Skills
Program Management, Project Management, Process Improvement, Team Building, Leadership, Management, Strategic Planning, Requirements Analysis, Strategy, Manufacturing, Project Delivery, PMP, Integration, IT Management, Project Planning, SDLC, Vendor Management, SQL, Operations Management, Software Documentation, Business Analysis, Quality Improvement, Software Development, Databases, Telecommunications, Cross-functional Team..., Change Management, Project Portfolio..., MS Project, Analysis, Visio, Product Development, Enterprise Architecture, Proposal Writing, Testing, IT Operations, Active Directory, Call Centers, IT Strategy, SharePoint, Business Process, Human Resources, Business Development, Software Project..., Service Delivery, PMO, Governance, Business Process..., Customer Service, Military
Education
University of Illinois High School
University of Illinois High School
University of Illinois High School
University of Illinois High School
University of Michigan 1966 — 1970
BS, Mathematics
St. Petersburg College 2009 — 2013
Certificates, Cisco Certified Network Associate, Information Technology (IT) Security
Black Knight Financial Services January 2014 - Present
Fidelity National Information Services 2001 - Present
Lender Processing Services 1992 - Present
Lender Processing Services, Inc. (LPS) 1992 - January 2014
Education
University of North Florida - College of Business Administration 1998 — 2000
Master of Business Administration (M.B.A.), Accounting and Finance
Sewanee-The University of the South 1988 — 1992
B.S., Mathematics
Fidelity National Information Services 2010 - Present
Fidelity National Information Services 2005 - 2010
Skills
Business Analysis, SDLC, Requirements Analysis, SQL, Requirements Gathering, Microsoft SQL Server, Visio, Business Intelligence, Oracle, Software Project..., PL/SQL, Agile Methodologies, SharePoint, Data Analysis, Analytics, Unix, Analysis, Databases, Data Warehousing, XML
Education
Stetson University 1991 — 1995
Bachelor of Business Administration (BBA), Business Administration and Management, General
Fidelity National Information Services March 2012 - Present
Fidelity Information Services November 2008 - March 2012
Skills
Troubleshooting, Technical Support, Help Desk Support, Access, Microsoft Certified..., Outsourcing, Customer Service, Networking
Education
State University of New York Empire State College 2013 — 2017
Bachelor's Degree, Information Technology
New Horizons Computer Learning Centers 2008 — 2012
Certifications
Adirondack Beauty School 2002 — 2003
Certification
Stained Glass Treasures December 2009 - Present
FIS August 2004 - Present
Fidelity National Information Services October 1998 - July 2004
PNCBank May 1990 - October 1998
Skills
Cards, Credit Cards, Payment Systems, Payment Card Processing, Payments, Banking, Mobile Payments
Education
Wheeler School 1970 — 1972
Associates, Specialized Business
Divine Redeemer Academy 1966 — 1970
Diploma, College Prep
St Michaels, Elizabeth, PA
St. Petersburg College
Accounting and Project Management
Blue Cross Blue Shield of Florida April 2010 - October 2011
Fidelity National Information Services August 2003 - October 2008
Alltel Information Services September 1997 - August 2003
Securicor July 2000 - July 2001
US Federal Building & Courthouse, First Commercial Bank March 1992 - December 1996
Education
Southwestern College 2005 — 2011
BA, Security Management
University of Arkansas at Little Rock
AA, Law Enforcement
FIS July 2014 - Present
Green Dot Corporation April 2012 - July 2014
Fidelity National Information Services January 2009 - March 2012
Fidelity National Information Services March 2008 - January 2009
Fidelity National Information Services February 2006 - February 2008
Certegy June 2003 - January 2006
First Data Corporation February 2001 - May 2003
NYCE Corporation January 1999 - January 2001
NYCE Corporation September 1996 - December 1998
United States Army Reserve September 1989 - October 1996
Skills
Credit, Mobile Payments, Electronic Payments, ACH, Financial Services, Internet Banking, Banking, Cash Management, Electronic Funds..., ATM networks, Strategy, Executive Management, Call Centers, Risk Management, Strategic Partnerships, Process Improvement, Finance, Fraud, Training, SDLC, Payment Card Processing, Management, Outsourcing, Payment Industry, Relationship Management, Product Management, Cards, Acquiring, Business Process..., CRM, Payment Gateways, Start-ups, Financial Risk, Telecommunications, Vendor Management, Analytics, Merchant Services, Retail Banking, E-payments, Business Analysis, Transaction Processing
Education
William Paterson University of New Jersey 1991 — 1996
MBA, General Business
Seton Hall University 1981 — 1985
BS, Accounting
Ramsey High School 1977 — 1981
High School Diploma, HS Diploma
Alcon, a Novartis company May 2015 - Present
Alcon, a Novartis company December 2013 - May 2015
Schneider Electric February 2013 - December 2013
Fidelity National Information Services August 2012 - February 2013
Bausch & Lomb January 2005 - June 2012
Skills
Process Improvement, Troubleshooting, Six Sigma, Software Documentation, Medical Devices, Project Management, Quality Assurance, Windows, Testing, Team Leadership, Visio, Computer Hardware, FDA, Operating Systems, Visual Basic, Vendor Management, Business Analysis, SQL, Software Installation, SharePoint, Windows System..., Windows Desktop..., VMware ESX, VMware Infrastructure, VMware Workstation, VMware Server, VMware Fusion, VMware View, DHCP, DNS, Microsoft Exchange, HP Server Hardware, Dell Computers, Dell Workstations, Dell PowerEdge Servers, HP Proliant, HP Blade, Active Directory, Desktop Environment, Desktop Administration, Desktop Deployment, Mac OS X, iPhone, iPad, HP Data Protector, Alchemy, VDI, Windows Server, Novell Netware, PL/SQL
Education
University of Phoenix 2010 — 2011
Master of Business Administration (MBA), Business Administration
St. Petersburg College 2003 — 2005
ESOL, English as a Second Language, English as a Second Language
Universidad Rafael Belloso Chacín 1998 — 2003
Bachelor's degree, Electronic Engineering
Syniverse Technologies October 2008 - Present
Fidelity National Information Services September 2001 - October 2008
Skills
Disaster Recovery, Business Continuity, Data Center, Security, Vendor Management, Business Analysis, ITIL, Program Management, Process Improvement, PMP, Project Management, Business Continuity..., SDLC, Risk Management, Unix, Product Management, Integration, IT Management, Enterprise Architecture, Management, Leadership, Software Documentation, IT Operations, Enterprise Software, Information Technology, Requirements Analysis, Incident Management, IT Service Management, Solution Architecture, IT Strategy, Visio, Outsourcing
Education
St. Petersburg College
Tusculum College
Airgas Retail Inc August 2014 - Present
VeriFone February 2012 - April 2014
Raymond James Financial June 2009 - November 2011
HSN August 2007 - January 2009
Fidelity National Information Services March 2003 - June 2007
Fidelity National Information Systems 2003 - 2007
Fidelity Information Systems 2003 - 2007
Certegy, Inc. 2003 - 2007
Skills
Active Directory, Security, VPN, TCP/IP, Operating Systems, Technical Support, CISSP, Information Security, Windows, Computer Security, Printers, Disaster Recovery, Vendor Management, Visio, Process Improvement, SDLC, Business Analysis, Troubleshooting, Project Management, Call Center, LDAP, Call Centers, Information Technology, Help Desk Support, Networking, SharePoint, Data Center
Education
St. Petersburg College 2001 — 2003
A.S., Information Technology
University of Florida 1977 — 1981
3 years, Journalism
St. Colletta's
St. Colletta's
Macy's July 2010 - Present
Fidelity National Information Services September 2006 - December 2009
Northwest Airlines March 1998 - July 2006
Education
St. Petersburg College 2010 — 2012
B.S., Public Administration
St. Petersburg College 2007 — 2010
A.S., Computer Related Fraud Investigations
Cross Keys Baptist Church August 2012 - Present
Fidelity National Information Services March 2012 - October 2012
Ceridian September 2010 - March 2012
Ceridian February 2006 - September 2010
Skills
Business Analysis, Visio, Software Documentation, SQL, Process Improvement, Microsoft SQL Server, Requirements Analysis, HRIS, Project Management, Call Center, Software Implementation, Access, Databases, Requirements Gathering, Data Analysis, Troubleshooting, Customer Service, Microsoft Office, Technical Support, SharePoint, System Administration, Analysis, Cross-functional Team...
Education
The Southern Baptist Theological Seminary 2013 — 2017
Master of Arts (MA) - Counseling (in process), Pastoral Studies/Counseling, 21 hours
Southeast Missouri State University 1979 — 1984
BS and AA, Biology, Computer Science and Horticulture
Fidelity National Information Services January 2006 - Present
Sarcom June 2002 - August 2005
Education
Seminole State College of Florida
Computer Science
Fidelity National Information Services April 2003 - Present
Skills
Business Analysis, Process Improvement, Program Management, Data Analysis, Customer Service, Microsoft Excel, Microsoft Office, Team Building
Education
University of South Florida 2001 — 2003
Bachelors, Business Management
St. Petersburg College 1996 — 2001
AA, Business Management
Infosys April 2011 - September 2012
Fidelity National Information Services January 2010 - May 2010
Satyam October 2007 - December 2009
Wipro Technologies 2004 - 2007
GE IBC 2003 - 2004
CSC 2001 - 2003
VisualSoft 1997 - 2000
Skills
Mainframe, IBM Mainframe, DB2, Software Project..., Transition Management, Project Delivery, Resource Management, Requirements Gathering, Global Delivery, Requirements Analysis, Client Engagement, Service Delivery, Test Management, ITIL, IT Service Management, CICS, VSAM, Testing, DB2 Database..., IMS DB/DC, CA-DATACOM Database, CA-IDEAL, PL/1
Education
Sri Venkateswara University
Bachelor of Technology (B.Tech.), Civil Engineering
FIS May 2014 - Present
FIS July 2012 - June 2014
FIS April 2009 - July 2012
Fidelity National Information Services April 2008 - March 2009
Certegy January 2005 - March 2008
Certegy June 2002 - January 2005
Equifax October 2000 - June 2002
Skills
Account Management, Business Analysis, Business Process, Business Requirements, Credit Cards, Cross-functional Team..., Customer Service, Operations Management, Process Improvement, Risk Management, Software Documentation, Strategic Planning, Team Building, Technical Support, Testing, User Acceptance Testing, Training, Vendor Management, SDLC
Education
St. Petersburg College
BA, Business Organization and Leadership
3M January 2011 - Present
PwC July 2010 - January 2011
Bright House Networks May 2009 - July 2010
Ceridian August 2006 - April 2009
Fidelity National Information Services June 2001 - August 2006
Fidelity National Information Services November 1997 - June 2001
Skills
SQL, Testing, Servers, Troubleshooting, Visio, Project Management, Software Installation
Education
University of South Florida
Bachelors
St. Petersburg College
Associates
Baptist Health South Florida located in Miami, Florida November 2011 - Present
Baptist Health South Florida located in Miami, Florida July 2010 - November 2011
Fidelity National Information Services June 2007 - June 2010
EFD / eFunds Corp July 2005 - June 2007
Wildcard Systems October 2003 - July 2005
The Sports Authority September 2002 - October 2003
Fedco Inc 2002 - 2002
Skills
Client/server, Business Analysis, Microsoft SQL Server, Disaster Recovery, Telecommunications, Visio, Troubleshooting, Unix, SDLC, SharePoint, Call Centers, Process Improvement, Technical Support, Software Documentation, Windows, Oracle, Vendor Management, Active Directory, Access, Integration, System Administration, Security
Education
State University of New York College at Old Westbury 1985 — 1989
Bachelors of Science, Software Engineering
Raymond James November 2008 - Present
Fidelity National Information Services October 1998 - October 2008
Education
University of South Florida 1994 — 1998
Business Management
St. Petersburg College 1988 — 1994
AA, general
Saratoga Financial Systems 2010 - Present
Fidelity National information Services 2003 - October 2009
Alltel Information Services 1990 - 2003
Systematics 1973 - 1990
Education
Southern Arkansas University
Computer Programming
Self-Employed March 2014 - Present
Fidelity National Information Services July 2011 - September 2013
Cinema City Poland 2005 - 2006
Skills
Analysis, Management, Finance, Marketing Research, Access, Cultural Awareness, Problem Solving, Microsoft Excel, PowerPoint, Hyperion Financial..., Oracle, Marketing Strategy, Social Media Marketing, Fraud, International Marketing, Business Development, Organizational..., Organizational Culture, Organizational...
Education
University of South Florida - College of Business Administration 2010 — 2012
Master of Business Administration (M.B.A.), International business, Management and Marketing
St. Petersburg College 2006 — 2009
Bachelor's Degree, International Business
St. Petersburg College 2006 — 2007
Associate of Arts
Nicolaus Copernicus University 2002 — 2005
Business Administration
Fidelity National Information Services August 2013 - Present
Vanguard Software Group July 2011 - Present
FIS October 2007 - July 2011
FIS May 2001 - October 2007
Fiserv August 1999 - May 2001
Deloitte & Touche January 1997 - August 1999
Skills
Auditing, Audit, SAS70, Security, Compliance, Software Design, Client Services, Software Quality..., Troubleshooting, SQL Server, SharePoint, Project Management, Problem Solving, Customer Service, Product Development
Education
Stetson University 1994 — 1997
M.Acc., Audit and Accounting
Stetson University
Bachelor, Accounting
Direct Web Service February 2006 - Present
DataScan - Former Division of RecordFusion August 2011 - October 2012
RecordFusion May 2010 - August 2011
RecordFusion May 2007 - May 2010
Fidelity National Information Services February 2006 - May 2007
Sony September 2005 - February 2006
Slippery Rock University June 2002 - May 2005
Skills
SQL, MySQL, PHP, HTML, SQL Server, Project Implementation, JavaScript, Apache 2, Linux, Team Leadership, Team Building, Customer Service, ASP.NET, CSS, Amazon Web Services..., Microsoft SQL Server, Troubleshooting, Databases, Training, Leadership
Education
Slippery Rock University of Pennsylvania 2001 — 2005
BS, Information Technology, Cum Laude
Alegeus Technologies February 2014 - Present
Alegeus Technologies June 2010 - December 2013
Fidelity National Information Services 2006 - June 2010
Benesight 2004 - 2006
Benesight 1999 - 2004
Skills
Business Analysis, Process Improvement, Microsoft Office, Project Management, Team Leadership, Account Management, Visio, Customer Service, Access, Call Centers, Training, Program Management, Vendor Management, Management, Customer Satisfaction, Analysis
Education
Southern Connecticut State University 2001 — 2005
Bachelor of Arts (B.A.), Psychology
Fiserv March 2012 - Present
Fidelity National Information Services August 1997 - February 2012
Education
St. Petersburg College 1997 — 1999
Associate of Science (AS), Business, Management, Marketing, and Related Support Services, 3.5
Bright House Networks January 2014 - Present
Bright House Networks February 2013 - January 2014
Universal Health Care April 2012 - December 2012
Professional Surveys, Inc. October 2008 - October 2011
Allstate February 2009 - August 2009
Fidelity National Information Services May 2008 - September 2008
Ceridian October 2007 - April 2008
PODS December 2006 - August 2007
Catalina Yachts Morgan Division May 2006 - December 2006
Professional Surveys, Inc. February 2002 - May 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Healthcare, Research, Clinical Research, Cpr Certified, Medical Terminology, Public Speaking, Medical Billing, Hospitals, Data Entry, Medicine, Call Centers, Coaching, HIPAA, Health Insurance, Insurance, Invoicing, Leadership, Medicaid, Medicare, Quality Assurance, Software Documentation, Teamwork, Time Management, Training, EHR, Management, Healthcare Management, Policy, Recruiting, Outlook, Access, Process Improvement
Education
Keiser Career College 2010 — 2010
Certified Billing Coding Specialist, Medical Insurance Specialist/Medical Biller
Keiser Career College 2010 — 2010
Certified Medical Administrative Assistant, Medical Office Management/Administration
St. Petersburg College 2003 — 2006
Business Administration and Management, General
Fidelity National Information Services August 2006 - Present
Fidelity National Information Services February 2003 - Present
Fidelity National Information Services July 1997 - Present
Fidelity National Information Services June 1996 - Present
Fidelity National Information Services August 2006 - April 2010
Fidelity National Information Services June 1996 - September 2006
Fidelity National Information Services February 2003 - July 2006
Fidelity National Information Services July 1997 - January 2001
Education
St. Petersburg College
Gibbs Senior High School High School
St. Petersburg College
St. Petersburg CollegePerusing
AA, Information Technology
Fidelity National Information Services December 2011 - March 2013
Advance Auto Parts March 2011 - October 2012
Royal Resorts December 2009 - February 2010
Nordstrom August 2007 - March 2009
Skills
Commercial Sales, Sales Support, Digital Media, Data Management, Marketing Communications, Organizational..., Sales, International Business
Education
St. Petersburg College 2004 — 2008
Bachelor's Degree, International Business
Fidelity National Information Services July 2011 - August 2014
Education
Southwest Baptist University 2006 — 2010
Bachelors, Computer Science
PFU Systems, Inc. April 2015 - Present
KnowledgeLake August 2014 - March 2015
KnowledgeLake September 2013 - August 2014
LMS Logistics April 2013 - September 2013
Fidelity National Information Services July 2011 - March 2013
Northrop Grumman Information Systems January 2011 - July 2011
Fidelity National Information Services October 2006 - December 2010
Skills
Software Development, Microsoft SQL Server, .NET, Visual Studio, SDLC, C#, SQL, Web Services, XML, IIS, T-SQL, Requirements Analysis, Agile Methodologies, ASP.NET, PowerShell, WCF, Databases, Code Generation, Java, MongoDB, Cassandra, Oracle, C++, C++/CLI
Education
Southeast Missouri State University 2002 — 2006
Computational Science, Computer Science, Mathematics
Fidelity National Information Services March 2003 - Present
Macy's Credit and Customer Services January 2000 - January 2003
Education
St. Petersburg College 1999 — 2002
High School Diploma, 2002; Business Management
St. Petersburg College
Business Management
Independent March 2008 - Present
Fidelity National Information Services January 2008 - March 2008
Tech Data May 2004 - March 2007
Skills
Six Sigma, Lean Manufacturing
Education
St. Petersburg College 2011 — 2012
Family Dollar December 2011 - Present
Fidelity National Information Services December 2006 - December 2011
Skills
Network Security, Cisco Technologies, Networking, Security, DNS, Data Center, VMware, VPN, Firewalls, Disaster Recovery, Active Directory, Network Administration, Troubleshooting, Cisco Routers, Virtualization, Routers, Windows Server, Juniper, Cisco IOS, LAN-WAN
Education
South Piedmont Community College 2004 — 2006
CIS: Network Administration and Support, Computer Sciences
FIS - Fidelity Information Services September 2013 - June 2015
FIS - Fidelity Information Services February 2008 - September 2013
Fidelity National Information Services August 2009 - November 2011
Fidelity National Information Services February 2009 - August 2009
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, Business Requirements, User Acceptance Testing, Visio, Software Project..., Quality Center, Functional..., Systems Analysis, IEX Total View, AT&T Rout it, Avaya CMS Supervisor, Enterprise Monitor, Base 2000, TBS, Falcon, EFT, Navigator, Risk Finder, Noble system, Livevox, Aspect
Education
St. Petersburg College
Fidelity National Information Services July 1998 - Present
Allbank February 1998 - July 1998
The Ayco Company, L.P. January 1997 - February 1998
Pioneer Savings Bank April 1992 - December 1996
Skills
Windows, Research, Outlook, HTML, Strategic Planning, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Analysis, Project Planning, Finance, Business Process, Business Planning
Education
Siena College 1987 — 1991
Bachelor of Science (B.S.), Finance, General
US Army May 2011 - Present
Fidelity National Information Services January 2009 - May 2011
Fidelity National Information Services 2006 - 2008
Skills
Bilingual-English/Spanis..., Six Sigma, Heavy Equipment, Hazmat Trained, Highly detail oriented
Education
St. Petersburg College 2005 — 2009
Bachelor of Applied Science (BASc), International Business
UPS June 2013 - August 2014
Fidelity National Information Services 2008 - 2013
Rent-A-Center March 2007 - August 2007
Scott Cleaners April 2005 - March 2007
Mazzio's Corporation May 2000 - August 2003
Skills
Microsoft Excel, Microsoft Word, FoxPro, SharePoint, Siebel, 10 Key, Adobe Acrobat
Education
University of Central Oklahoma 2005 — 2008
Bachelor's degree in Operations Management and Analysis, (with a minor in General Science)
Southwestern Oklahoma State University 2003 — 2005
studied in Pre-Pharmacy
Lakewood UMC January 2011 - Present
Lakewood United Methodist Church 2011 - Present
Fidelity National Information Services 2005 - 2008
Fidelity National Information Services 1998 - 2005
Skills
Accounting, Microsoft Excel, Microsoft Office, Shelby Non-profit..., Microsoft Word, PowerPoint, Print Shop, Employee Training, Instructional Design, Management, Project Management
Education
Southern Methodist University - Cox School of Business 1993 — 1995
Graduate Degree, Banking and Financial Support Services
State University of New York at Albany 1968 — 1972
Bachelor of Science (B.S.), Business Administration and Management, General
Fidelity National Information Services August 2012 - June 2013
Chick-fil-A February 2011 - August 2011
Education
Hillsborough Community College 2012 — 2013
Accounting
St. Petersburg College 2009 — 2011
Associate of Arts (A.A.)
SunGard Public Sector October 2012 - Present
Fidelity National Information Services April 2010 - September 2012
Dixon Ticonderoga August 1999 - October 2001
Education
Seminole Community College 1991 — 1992
Associate of Arts (AA), Computer Science