Fidelity National Information Services
Industry: Company
DescriptionFidelity National Information Services Inc., better known by the abbreviation FIS, is an international provider of financial services technology and outsourcing services. Headquartered in Jacksonville, Florida, FIS employs 52,000 people worldwide. Headquarters: Jacksonville, Florida, United States CEO: Gary A. Norcross Number of employees: 53,000 (2017) Subsidiaries: Metavante, Clear2Pay, EFD, ChexSystems,
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Fidelity National Information Services Employees
American Express August 2014 - Present
Fidelity National Information Services October 2010 - July 2014
Hallmark Building Supplies January 2008 - September 2010
First Franklin April 2005 - January 2008
Skills
Account Management, Solution Selling, Sales Process, Salesforce.com, Sales Management, B2B, New Business Development, Sales, Sales Operations, CRM, Business Development, Direct Sales, Sales Presentations, Channel Partners, Strategy, Relationship Management, Team Building, Training, Building Relationships, Management
Education
Cardinal Stritch University
Bachelor of Science (BS), Management Information Technology
Ozaukee High School
Northern Trust Corporation June 2014 - Present
Fidelity National Information Services June 2013 - January 2014
Carthage College August 2011 - June 2013
Milwaukee County Parks June 2008 - August 2012
Skills
Web Development, Programming, C++, Ruby, Python, Public Speaking, Mobile Applications, Teamwork, Java, Ruby on Rails, HTML, Databases, Time Management, Leadership, Critical Thinking, Research, Customer Service, JavaScript, CSS, ASP.NET, AJAX, JSON, JSP, Information Security, Regular Expressions, Unix Shell Scripting, SQL, PL/SQL, Oracle, PL, R, .NET
Education
Carthage College 2010 — 2013
Bachelor of Arts (BA), Computer Science
AG December 2012 - Present
Fidelity National Information Services July 2005 - December 2012
Visa May 2004 - July 2005
IBM January 2003 - May 2004
Skills
Information Technology, technology consulting, Management Consulting, Investment Strategies, Investment Banking, Return on Investment, ITIL Certified, DCF Valuation, M&A Modeling, IT Operations, LBO, Valuation Modeling, Comparable Analysis, Enterprise IT..., IT Infrastructure..., Consulting, Requirements Analysis, Agile Methodologies, Business Intelligence, Leadership, Management, Vendor Management, SDLC, SQL, Enterprise Architecture, Software Project..., Software Development, Business Analysis, Disaster Recovery, PMP, Unix, Strategy, Integration, Process Improvement, Databases, IT Strategy, SOA
Education
Chapman University 2008 — 2010
Master of Business Administration (MBA), Finance and Strategy
The University of Memphis
Master's degree, Computer Science
MetLife June 2014 - Present
Cisco Systems, Inc.(Adecco Staffing, USA) December 2012 - April 2014
Synaptis January 2012 - October 2012
Digital Recorders, Inc. August 2010 - January 2012
American Research Institiute January 2008 - August 2010
Fidelity National Information Services April 2002 - December 2007
Nortel 1999 - 2001
TekSystems 1999 - 2000
Global Knowledge 1997 - 1998
American Research Group 1996 - 1997
Skills
Project Management, Program Management, MS Project, Management, Vendor Management, Change Management, Process Improvement, PMP, Leadership, Product Management, Training, Cross-functional Team...
Education
Meredith College 1988 — 1991
MBA
Clemson University 1983 — 1987
B. S., Computer Science
Fidelity National Information Services April 2014 - Present
CHO'S Martial Arts 2006 - 2013
Rockwell Automation December 2010 - December 2012
Skills
SAP, Computer Hardware, Computer Software, Databases, Database Design, SQL, HTML, Visio, Visual Basic, C#, C++, Managing Database, FileMaker, Website Creation, Alice, Video Game Design, Web Design, Computer Architecture, Programming, Data Mining, Computer/Technical..., Team Leadership, Writing, Martial Arts, Culinary Skills, Microsoft Excel, Microsoft Office, Windows, Access, Automation
Education
Cardinal Stritch University 2008 — 2011
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, Business
Greenfield High School 2004 — 2007
General Education, General, 9 - 12
Deluxe Corporation January 2015 - Present
Associated Bank May 2012 - April 2014
Associated Bank August 2010 - May 2012
Fidelity National Information Services July 2007 - March 2010
BMO Harris Bank January 2006 - July 2007
BMO Harris Bank April 2000 - January 2006
Skills
Banking, Management, CRM, Program Management, Business Development, Sales, Analysis, Coaching, New Business Development, Financial Services, Strategy, Leadership, Commercial Banking, Mortgage Lending
Education
Cardinal Stritch University 1998 — 2004
Bachelor of Science (BS), Management Information Systems, General, 3.57
Cardinal Stritch University 1998 — 2004
Associates Degree, Business Administration and Management, General, 3.61
Milwaukee Lutheran High School
Fidelity National Information Services April 2001 - Present
Unitarian Universalist Association October 2011 - Present
Keane, Inc July 2000 - October 2000
NCL Graphic Specialties 1997 - 2000
M&I Bank 1990 - 1997
Electronic Expeditors 1989 - 1990
Recycled Paper Greetings June 1982 - March 1989
Skills
Project Management, Technical Support, Training, Contract Negotiation, Purchasing, Supplier Evaluation, Inventory Control, Customer Service, Management, Vendor Management, Integration, Analysis, Process Improvement, Leadership, Risk Management
Education
University of Wisconsin - Waukesha 1994 — 1997
Associate of Sciences, General Education
City Colleges of Chicago-Wilbur Wright College
Fidelity National Information Services November 2009 - Present
Skills
Document Review, Litigation Support, Legal Research, Legal Writing, Legal Assistance, Legal Documents, Corporate Law, Employment Law, Wordperfect, Document Management, Legal Compliance, Administrative..., Due Diligence
Education
University of Maryland College Park 1990 — 1992
Bachelor of Arts (B.A.), Psychology
Catonsville Community College 1988 — 1990
Associate of Arts (A.A.), Psychology
SunTrust Bank January 2012 - Present
Fidelity National Information Services January 2011 - January 2012
McKesson August 2008 - June 2010
Microsoft, IBM 2007 - 2008
Microsoft 2005 - 2007
IBM 2002 - 2005
IBM 1999 - 2001
IBM 1998 - 1999
IBM 1996 - 1998
Skills
Lead Generation, SEM, Integrated Marketing, Direct Marketing, Online Marketing, E-commerce, SEO, Content Management, Social Media, Event Marketing, Marketing Research, Healthcare, B2B Marketing, Marketing Automation, Campaign Management, Email Marketing, Demand Generation, Thought Leadership, Digital Marketing, Web Analytics, Social Media Marketing, Product Marketing, Channel Marketing, Relationship Marketing, B2C, Marketing Management, Mobile Marketing, Marketing Strategy, Customer Acquisition, Marketing Communications, B2B, E-business, Digital Strategy, Competitive Analysis, Salesforce.com, Interactive Marketing, Affiliate Marketing, Content Development, Strategic Partnerships, Digital Media, Segmentation, Product Management, Google Adwords, Website Development, Market Research, Viral Marketing, Multi-channel Marketing, Agile Methodologies
Education
Clark Atlanta University
MBA, Marketing
The George Washington University
eBusiness, Project Management Certificate
Winthrop University
BS, Marketing
Regions Insurance July 2015 - Present
Vertafore November 2012 - July 2015
Vertafore May 2011 - November 2012
Fidelity National Information Services November 2007 - September 2010
Skills
Business Analysis, SQL, Software Documentation, SharePoint, Software Implementation, Call Center, Proj Management, Microsoft Applications, Call Centers, Technical Support, SaaS, Access, Account Management, Testing
Education
Faulkner University 2006 — 2008
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
Central Alabama Community College 2000 — 2006
Associate of Science (A.S.), Business/Commerce, General
MasterCard July 2015 - Present
MasterCard December 2014 - June 2015
MasterCard January 2012 - November 2014
Fidelity National Information Services August 2006 - December 2011
Spherion Professional Services May 2006 - August 2006
Fiserv March 2003 - May 2006
eFunds February 2000 - July 2002
Skills
Visio, MS Project, Project Management, Requirements Analysis, Integration, Project Planning, Software Documentation, Requirements Gathering, SDLC, Vendor Management, Business Analysis, Process Improvement, Management, CRM, Software Project..., Program Management, ITIL, IT Management, Change Management, Team Building, Agile Methodologies, Service Delivery, Business Intelligence, Business Process, Process Engineering, Project Portfolio..., IT Strategy, Outsourcing, Business Process..., Leadership, IT Service Management, SharePoint, PMO, Team Leadership, Cross-functional Team..., Agile Project Management, Data Center, Business Requirements, Resource Management, Information Technology, Disaster Recovery, Risk Management, Project Delivery, Enterprise Architecture, IT Operations, Microsoft Project
Education
Cardinal Stritch University 2011 — 2012
Certification in Project Management, Project Management
Cardinal Stritch University 1999 — 2001
Masters, Business Administration
Upper Iowa University 1995 — 1998
Bachelors of Science, Business
Gould Asset Management December 2013 - Present
Gould Asset Management June 2012 - December 2013
Fidelity National Information Services January 2011 - June 2011
Education
Claremont McKenna College
Master of Arts (MA), Finance
University of North Florida
Bachelor of Arts (BA), Economics
Episcopal High School
Insight May 2014 - Present
Wolfnet Technologies October 2012 - May 2014
Smittomatic.com October 2007 - October 2012
Fidelity National Information Services July 2005 - September 2007
Littleton Elementary School District #65 July 2004 - July 2005
Government Training Service July 1999 - June 2003
State of Minnesota - Dept of Economic Security January 1999 - July 1999
Skills
Project Management, Project Coordination, Agile Project Management, MS Project, SAP, Balanced Scorecard, Analytical Applications, Dashboards, Managed Services, Team Leadership, Strategic Planning, Microsoft Office, Photoshop, HTML, JavaScript, Wordpress, SEO, Illustrator, Dreamweaver, W3C, Mobile, Non-profits, Web Applications, Windows, Excel, Access, CSS, PowerPoint, Web Design, Research, PHP, Web Development, XML, Email Marketing, Social Media Marketing, Graphic Design, Online Marketing, Operating Systems, Website Development, Social Media, CRM, WordPress, Databases, Networking, Management, Project Planning, SDLC, Leadership, Training
Education
Hamline University 2011 — 2013
MBA, Business Administration and Management, General
University of Northwestern - St. Paul 2007 — 2009
Bachelors of Science, Christian Ministry
Century College 1998 — 2000
Computer Science
Liberty Mutual Insurance August 2015 - Present
AT&T September 2014 - August 2015
Fidelity National Information Services June 2012 - July 2014
FIS - Fidelity Information Services August 2010 - June 2012
Check-N-Go July 2009 - August 2010
Imagemark September 2006 - June 2009
Skills
SharePoint, Vendor Management, Troubleshooting, Customer Service, Disaster Recovery, SDLC, VMware, Call Centers, Business Analysis, Software Documentation, Process Improvement, Requirements Analysis, Technical Support, Data Center, Servers, Visio, Management, BPO, ITIL
Education
Cardinal Stritch University 2003 — 2006
AS, Business
Regional Transportation Authority 2009 - 2012
Fidelity National Information Services January 2003 - April 2008
Accenture January 1998 - January 2003
Skills
Windows Server, VMware Infrastructure, Cisco Routers, Microsoft Exchange, Microsoft Cluster, Backup & Restore, Active Directory, Data Migration, Sonicwall, Cabling, Patch Panels
Education
Chicago State University 1984 — 1986
Bachelor of Science (BS), Computer Science
University of Illinois at Chicago Circle 1981 — 1984
Engineering/Industrial Management
Analytics Delivered, LLC December 2014 - Present
BlueGranite June 2010 - November 2014
RCM Technologies June 2006 - May 2010
Cooper Standard Automotive June 2004 - May 2006
Spring Arbor University September 2002 - May 2004
Fidelity National Information Services October 2000 - May 2002
Arbor Hills Software, Inc. May 1994 - September 2000
Michigan Health & Hospital Association June 1987 - April 1994
Hurley Medical Center June 1982 - May 1987
Skills
SharePoint, Business Intelligence, Data Warehousing, Microsoft SQL Server, Business Analysis, .NET, SQL, Enterprise Architecture, Databases, SSIS, SSRS, C#, Business Process, ETL, Project Management, SaaS, Database Design, Agile Methodologies, Integration, Data Modeling, T-SQL, Analysis Services, Solution Architecture, Dashboard, Access, Business Intelligence..., Analytics, Enterprise Software, Architecture, Consulting, Management, Leadership, Requirements Analysis
Education
University of Michigan 1978 — 1983
Bachelor of Science (B.S.), Industrial and Operations Engineering
Central Michigan University 1985 — 1987
Masters of Science, Health Care Administration
Fidelity National Information Services December 2013 - Present
Retail Solutions Inc. September 2012 - December 2013
Retail Solutions Inc. August 2011 - September 2012
U.S. Friends of Chalmers September 2011 - June 2012
Ericsson/Epsilon June 2010 - August 2011
Saab Microwave Systems January 2010 - June 2010
PiiGAB June 2008 - June 2010
Tervix January 2008 - June 2008
Skills
C#, C++, Java, SQL, MDX, LINQ, HTML, JavaScript, OLAP, Concurrent Programming, Algorithms, Project Planning, C, Scrum, Windows Server 2008, Telecommunications, Communication Protocols, M-bus, Linux, ASP.NET, WPF, SQL Server, Erlang, Haskell, 3GPP, 4G, Guitar, Software Project..., Assembly, Wireshark, Eclipse, Visual Studio, NetBeans, Emacs, Rhapsody, ClearCase, Subversion, StarTeam, Excel, Word, LaTeX, TCP/IP, IPv6, Testing, Integration, Microsoft SQL Server
Education
Chalmers University of Technology 2008 — 2010
M.Sc., Software Engineering and Technology 2008
Chalmers University of Technology 2005 — 2008
B.Sc., Computer Science and Engineering 2005
Uddevalla High School Matriculation, Computer Technology 2002 — 2005
Fidelity National Information Services January 2003 - Present
Skills
Marketing, Access, Visio, Software Documentation, SharePoint, Lotus Notes, Customer Service, Microsoft Office, Outlook, Databases, Windows, Microsoft Excel, Social Networking
Education
Century College 2012 — 2015
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
Parkview Health March 2015 - Present
DePuy Orthopaedics January 2014 - July 2014
Parkview Health January 2013 - August 2013
Marathon Petroleum Company November 2012 - December 2012
Lakeview Community College August 2009 - December 2012
Lincoln Financial Group February 2012 - September 2012
Allegis Group May 2011 - February 2012
Norfolk Southern July 2010 - February 2011
Fidelity National Information Services December 2008 - October 2009
NCS Service Providers March 2008 - December 2008
Skills
University Teaching, Business Intelligence, Change Management, Product Management, Business Management, Contract Negotiations, Requirements Management, Program Management, Business Process..., Project Portfolio..., Process Engineering, Project Planning, Vendor Management, Business Analysis, Business Process, Requirements Analysis, Six Sigma, IT Management, Cross-functional Team..., Software Project..., Team Leadership, Management Consulting, Risk Management, Visio, Strategic Planning, IT Strategy, Enterprise Architecture, Agile, Product Development, SharePoint, Quality Assurance, Outsourcing, Project Execution, Integration, ITIL, Agile Project Management, Business Strategy, Team Management, Mentoring, Operations Management, ERP, EMRs, Budget, Profit and Loss..., Merchandising, Healthcare..., Retail Marketing, Project Management, Agile Methodologies, Management
Education
Capella University 2013 — 2017
DHA Health Administration - Leadership, Health/Health Care Administration/Management
Capella University 2007 — 2013
Masters of Science, Information Sytems Technology - Specialty Project Management
University of Phoenix 2004 — 2006
MBA, Global Management
University of Phoenix 1997 — 2006
BSM, Business Management
Indiana State University 1977 — 1979
None, Engineering
Moores Hill High School 1973 — 1977
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Heartland Business Systems 2015 - Present
Ascension Health February 2012 - April 2015
Paragon Development Systems May 2010 - February 2012
Fidelity National Information Services October 2009 - May 2010
Lakes Business Group, Inc. (VR Business Brokers) 2008 - October 2009
Metavante February 2007 - October 2009
Metavante October 2005 - February 2007
Advanced Systems Consulting June 2003 - October 2005
Skills
Hardware, Mac OS X, RHEL, Update Manager, Suse, SRM, Converter, Software, VMware, Solaris, NetApp, Netbackup, SAN, Unix, Virtualization, Storage, OS X, Windows Server, HP, Cluster, NAS, EMC Storage, Enterprise Storage, Infrastructure, Operating Systems, Microsoft Exchange, Data Center, Networking
Education
Carroll University 2004 — 2006
BS, Computer Science
Waukesha County Technical College 2002 — 2004
Associates, Network Specialist
Educational Testing Service (ETS) December 2013 - Present
Verizon Wireless August 2011 - December 2013
Markit October 2010 - July 2011
Fidelity National Information Services June 2002 - September 2010
Skills
Business Analysis, Requirements Analysis, Software System Analysis, Web Services, Integration, SDLC, Software Development, Microsoft SQL Server, PMP, SQL, Oracle, Enterprise Software, Quality Assurance, Systems Analysis, Data Analysis, XML Schema, Data Mapping, SOAP, UML Tools, Software Project..., XML, Testing, Requirements..., User Acceptance Testing, Use Case Analysis, Data Modeling, Feasibility Studies
Education
Central Michigan University 1999 — 2001
Masters, Computer Science
A.C.Patil College of Eng
Bachelor of Science (BS), Intrumentation
Q2ebanking May 2014 - Present
Fidelity National Information Services 2012 - April 2014
Fidelity National Information Services 2006 - 2011
Metavante Corporation 2006 - 2009
Carreker Corporation 2004 - 2006
Mellon Data Center 1983 - 2003
Skills
New Business Development, Sales, Sales Management, Electronic Payments, Banking, Account Management, Financial Services, Payments, Solution Selling, Business Strategy, Direct Sales, Salesforce.com, SaaS, Product Management, Business Development, Cloud Computing, Professional Services, CRM, Management, Vendor Management, Strategic Partnerships, Strategy, Enterprise Software, Start-ups, Call Centers, Sales Process, Leadership, Business Analysis, Business Intelligence, Executive Management
Education
Clarion University of Pennsylvania 1979 — 1983
Shaler Area High School 1977 — 1979
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2012 - July 2014
Fidelity National Information Services November 2010 - August 2012
DRAW Enterprises III August 2008 - November 2010
West Bend Mutual Insurance May 2008 - April 2009
Skills
SQL, Business Analysis, Software Project..., Pervasive, CISA, IT Audit, IT Compliance
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2010 — 2011
MBA, MIS/Strategy, Execution, Valuation
Carroll University 2006 — 2009
B.S., Business Management and Information Systems
Mercury Insurance April 2015 - Present
Fidelity National Information Services October 2013 - January 2015
Fidelity National Information Services August 2012 - October 2013
Cameron University Lawton January 2012 - August 2012
American Red Cross Lawton August 2010 - December 2010
Skills
SQL, Databases, HTML, MySQL, Unix, Analysis
Education
Cameron University 2008 — 2012
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Cameron University 2008 — 2012
B.S. degree, Computer Information Systems
Fidelity National Information Services July 2012 - July 2015
American Express July 2000 - December 2011
American Express January 2000 - January 2011
Spec's Music & Video/FYE June 1995 - July 2000
Spec's Music & Video January 1995 - January 2000
Payless ShoeSource November 1989 - March 1995
Payless ShoeSource November 1989 - January 1995
Skills
Customer Service, Microsoft Excel 2010, Microsoft Word 2010, Microsoft Outlook 2010, Meteorology, Windows 7, Windows 8.1, Windows XP, Sales Management, Management, Work Scheduling, Team Leadership, Merchandising, Customer Experience, Retail, Inventory Control, Some German Language..., Cashiering, Document Scanning, Proofreading, Alternative Dispute..., Dispute Resolution, Writing, Distribution Center..., Fax, Microsoft Office 2007, Typing (50wpm), Copy, Warehouse Material..., Shipping/Receiving
Education
Central Michigan University 1988 — 1990
Bachelor of Science (B.S.), Earth Science/Meteorology, Cum Laude
Central Michigan University 1988 — 1990
Bachelor of Science, Earth Science; Meteorology
Camp Challenge, Fort Knox, KY
Army ROTC, Military Science and Operations
First Data Corporation March 1999 - Present
Fidelity National Information Services April 2006 - May 2009
First Data Commercial Services July 1994 - March 2006
Florida Power and Light October 1991 - July 1994
Pan American World Airways Inc. March 1989 - August 1991
Skills
Vendor Management, Visio, PMP, Certified Project..., Payments, Business Process..., Process Improvement, Project Planning, Management, Leadership, E-commerce, Information Technology, Product Development, Electronic Payments, Mobile Payments, Payment Systems, Debit Cards, Resource Management, Product Management, Strategy, Enterprise Architecture, Financial Services, Relationship Management, Project Management
Education
City University of New York
FIS 2006 - Present
Fidelity National Information Services June 2009 - June 2014
Metavante Corporation October 2002 - June 2004
Metavante Corporation June 1999 - October 2002
M&I Data Services July 1998 - June 1999
M&I Data Services June 1997 - June 1999
M&I Data Services August 1993 - June 1997
Skills
Leadership, Management, Strategic Planning, Payments, Vendor Management, Banking, Electronic Payments, SDLC, Debit Cards, Financial Services, Business Analysis, Integration, ATMs, Payment Card Processing, Payment Systems, Software Documentation, Credit Cards, Business Requirements
Education
Cardinal Stritch University 2000 — 2003
MBA, Business
University of Wisconsin-Milwaukee - Lubar School of Business 1993 — 1997
Finance, Business - Finance
Hamilton High School 1989 — 1993
Fidelity National Information Services October 2013 - August 2014
Career Transition Experience Evangelist Student Volunteer January 2013 - October 2013
Thomson Reuters January 2003 - January 2013
Thomson BETA Systems September 1997 - December 2003
BETA Systems September 1993 - September 1997
Kemper Securities (fka, Blunt Ellis & Loewi) November 1984 - September 1993
Skills
Project Delivery, Incident Management, Customer Satisfaction, Project Management, Process Improvement, Change Management, Requirements Analysis, SharePoint, Team Building, Account Management, Troubleshooting, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Leadership, Relationship Management, Customer-focused, Client-centric, Identifying Process..., Team Leadership, Event Management, Analysis, Business Analysis, Agile & Waterfall..., Financial Services, Integration, SDLC, Quality Assurance, Visio, Program Management, Customer Service, Budgets, Vendor Management, Coaching, Risk Management, Business Process..., Project Planning, Onboarding, Cross-functional Team..., Training
Education
Cardinal Stritch University
Bachelor of Science; Business Administration, Business
University of Wisconsin Milwaukee
Occupational Therapy Program
Fidelity National Information Services October 2012 - Present
Compuware (Assigned to Harley-Davidson) December 2008 - November 2012
Compuware 2005 - 2012
Compuware (Assigned to Locus Solutions) March 2008 - October 2008
Manpower September 1997 - March 2008
Compuware Assigned to (Harley-Davidson) July 2005 - February 2007
United States Naval Reserve July 1993 - October 2002
Skills
Websphere, Java, J2EE, Servlets, JDBC
Education
Cardinal Stritch University 2005 — 2007
Master of Science (M.S.), Management
University of Wisconsin-Green Bay 1993 — 1997
Bachelor of Arts (B.A.), Commuincation Processes
Jones Day March 2005 - Present
Jones Day March 2005 - Present
The Chase Manhattan Bank May 2004 - February 2005
Chase/Bank 2004 - 2005
Fidelity National Information Services October 2002 - January 2004
Fidelity National Financial Corp 2002 - 2003
Andersen December 1979 - October 2002
Arthur Andersen LLP 1979 - 2002
Arthur Andersen and Andersen Worldwide 1969 - 2002
Andersen Worldwide 1994 - 1999
Skills
Mergers, Infrastructure, IT Strategy, Process Improvement, Data Center
Education
Carroll College 1965 — 1968
BS Degree, Business Admin/Economics
Amundsen Jr College, Chicago 1964 — 1965
Business Admin
Fidelity National Information Services 2013 - Present
Ernst & Young 2010 - 2012
Brown Brothers Harriman 2008 - 2010
Citigroup Global Markets Inc. 2005 - 2008
Federal Reserve Bank of New York 1993 - 2005
Office of Thrift Supervision 1989 - 1993
Federal Deposit Insurance Corporation 1986 - 1989
Skills
AML, Financial Risk, OFAC, Risk Management, KYC, Banking, USA PATRIOT Act, Due Diligence, Credit, Financial Regulation, Asset Management, Financial Institutions, Capital Markets, Analysis, Credit Risk, Securities, Operational Risk..., Finance, Enterprise Risk..., Financial Services, Trading, Derivatives, Management Consulting, Operational Risk, Regulations, Fixed Income
Education
City University of New York-Herbert H. Lehman College
BA, Business Administration
Fordham University
Federal Reserve Commissioned Senior Examiner
Fidelity National Information Services 2006 - Present
Beacon Technologies, Madison, Wisconsin June 2004 - 2006
eFunds August 1999 - April 2004
Maximus Intelligent Technologies 1999 - 2004
Ameritech 1967 - 1999
Skills
PMP, Vendor Management, Business Analysis, Web Project Management, Program Management, Project Planning, Process Improvement
Education
Cardinal Stritch University 1964 — 1975
BS, Management
Fidelity National Information Services April 1990 - Present
Fidelity National Information Services April 1990 - Present
Skills
Report Writing, Executive Reporting, Microsoft Excel, Customer Service, Customer Satisfaction, Data Warehousing, Microsoft Office, Social Networking, Problem Solving, PowerPoint, Strategic Planning, Troubleshooting, Windows, Recruiting, Budgets, Outlook, Account Management, Team Building, Process Improvement
Education
Cardinal Stritch University 1996 — 1999
Computer-Enhanced BSBA
Cardinal Stritch University 1991 — 1993
Associate of Business
Allegis Global Solutions for HSBC March 2014 - Present
Allegis Global Solutions for HSBC August 2013 - March 2014
Fidelity National Information Services May 2012 - August 2013
ICS Risk Advisors (Was acquired by FIS) January 2011 - May 2012
ICS Compliance 2010 - 2010
A.T. Temps Ltd. 1996 - 2009
Salem Executive Search January 1996 - April 1999
Skills
Administrative Support, Temporary Staffing, Staffing Services, Recruitment/Retention, Permanent Placement, Interviewing, Payroll, Client Relationship..., MS Office Suite, Customer Service, Data Entry, Order Supplies, Administrative..., Interviews, Microsoft Office, CRM, Analysis, Training, Employee Relations, Temporary Placement, Microsoft Excel, Purchase Orders, Recruiting, Banking, Human Resources, Management, Process Scheduler, Microsoft Word, Outlook, Risk Management, Coordination, Project Management, Employee Training, Networking, Invoicing, Time Management, PeopleSoft, Process Improvement, Software Documentation, Access, Program Management, Executive Search, Leadership, Policy, Onboarding, Vendor Management, Administration, Talent Acquisition, Financial Services, Visio
Education
City University of New York-John Jay College of Criminal Justice
Innotrac April 2015 - Present
TransCentra September 2013 - Present
TNG – A Division of the Jim Pattison Group February 2010 - September 2013
Gwinnett Community Bank May 2006 - February 2010
Fidelity National Information Services September 2002 - May 2006
American Cancer Society 1988 - 1991
Muscular Dystrophy Association 1982 - 1985
Skills
Employee Relations, Training, Employee Benefits, Deferred Compensation, Onboarding, Budgets, Human Resources, Personnel Management, Performance Management, Retail, Leadership, Organizational..., Banking, Succession Planning, Talent Management, Recruiting, Management, New Hire Orientations
Education
Capella University 2009 — 2011
Masters of Science, Human Resources Management and Services, 3.9
Capella University 2009 — 2011
Master's Degree, Human Resources Development, 3.9
Louisiana State University
Business
Fidelity National Information Services January 2011 - Present
Radian Guaranty October 2008 - December 2010
Edison Mortgage Decisioning Solutions June 2004 - February 2008
Custom Mortgage January 2004 - June 2004
SLM Financial December 2001 - January 2004
Indymac Bank July 1999 - December 2001
Indymac Bank June 1998 - July 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Photoshop, Management
Education
Camden County College
Business Management
HealthMap Solutions May 2015 - Present
Fidelity National Information Services August 2013 - May 2015
Skin Cancer Surgery Center May 2009 - January 2013
Martha Louise R. Lewis, LLC January 2012 - April 2012
Brighton Collectibles October 2007 - January 2009
Skills
Microsoft Excel, SAS, Stata, Statistical Modeling, Statistical Data..., Regression Analysis, Statistical Software, Econometrics, SAS programming, Highly detail oriented, Data Analysis, Sports Statistics, Linear Regression, Quantitative Analytics, Economics, GIS, Medisoft, Logistic Regression
Education
Clemson University - College of Business and Behavioral Science 2012 — 2013
Master of Science (M.S.), Applied Economics and Statistics, 3.82/4.0
Clemson University 2008 — 2011
Bachelor of Science (B.S.), Applied Economics and Statistics
Fidelity National Information Services October 2009 - Present
Fidelity National Information Services July 2009 - Present
Metavante June 2008 - October 2009
Metavante 2002 - 2008
Metavante 1997 - 2002
Mariner Health Care 1994 - 1997
Extendicare Health Services 1993 - 1994
Laidlaw Environmental Services 1987 - 1993
Skills
Team Management, Event Planning, Web Analytics, Lead Generation, Salesforce.com, Sales Enablement, SharePoint Designer, Content Management, Sales Rep Training, Demand Generation, Sales Automation, Project Management, Sales Enablement Tools, Direct Marketing, Sales Process, Sales Operations, Marketing, Sales, CRM, Sales Management
Education
Cardinal Stritch University
University of Wisconsin-Milwaukee
Northwestern Health Sciences University January 2012 - Present
Seeking Employment; Twin Cities January 2010 - Present
Metropolitan State University January 2010 - December 2011
Fidelity National Information Services August 2006 - July 2010
Woodbury Laser Center May 2006 - July 2006
South Washington County Schools September 2003 - June 2006
JCPenney March 2005 - March 2006
Education
Northwestern Health Sciences University 2012 — 2015
Doctorate, Chiropractic
Metropolitan State University 2010 — 2011
Bachelor of Arts, Biology
Century College 2006 — 2010
A.A., Liberal Arts and Sciences
XPO Logistics, Inc. January 2014 - Present
General Dynamics ATP September 2004 - January 2014
Sherpa LLC June 2004 - September 2004
Fidelity National Information Services May 2001 - October 2003
Zurich Insurance Services August 2000 - May 2001
Fidelity National Information Services (formerly ALLTEL Information Services) August 1997 - July 1999
Skills
Concur Travel & Expense..., MS Excel Pivot Tables, TRX, Cognos, Oracle Discoverer, Microsoft Office, Budgets
Education
Central Piedmont Community College 2008 — 2009
Certificate in Accounting
DeVry University-Georgia 1983 — 1984
Electronic Engineering Program, 39 credits
Zenith American Solutions August 2014 - Present
Nestlé USA May 2008 - Present
King Ranch Market January 2004 - Present
Fidelity National Information Services October 2005 - November 2007
Education
Citrus College
Fidelity National Information Services April 2012 - Present
Fidelity National Information Services 2006 - 2012
Anthem 2005 - 2006
Anthem 2004 - 2005
Hunter Business Group 2000 - 2003
Hunter Business Group 1992 - 2000
Hunter Business Group 1989 - 1992
Skills
PMP, AAP, Project Management, Experienced Business..., System Testing, User Acceptance Testing
Education
Cardinal Stritch University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Chippewa Valley Technical College
Associate of Arts and Sciences (AAS), Data Processing
Hobart Service November 2013 - Present
Fidelity National Information Services April 2012 - April 2013
The Mount Sinai Hospital June 2011 - October 2011
TD Bank August 2010 - December 2010
Milrose Consultants, Inc. June 2008 - July 2009
CODE, LLC February 2007 - June 2008
Planned Parenthood May 2006 - February 2007
Pitney Bowes January 2001 - May 2006
Skills
Office Skills:..., Word Excel ..., Records Management ..., Administrative..., SharePoint, Management
Education
City University of New York-Brooklyn College
Secondary Education Teacher, Teaching English as a Second or Foreign Language/ESL Language Instructor, Junior
Kingsborough Community College
Associates Degree, Business Administration
Brenau University August 2013 - Present
Next Generation Leadership - Millennial Leaders July 2012 - Present
Ultimate Software December 2011 - June 2012
Ultimate Software March 2011 - November 2011
Fidelity National Information Services August 2010 - November 2010
Ceridian July 1995 - August 2010
Sprint August 1992 - July 1995
National Data Corporation 1983 - 1992
Skills
BPO, Leadership, E-business, SaaS, Process Improvement, Vendor Management, SDLC, Business Analysis, Enterprise Software, Change Management, Product Management, Cross-functional Team..., Business Process..., Professional Services, Program Management, Integration, Generational Diversity, E-commerce, Telecommunications, CRM, Project Management, Quality Assurance, Software Documentation, Six Sigma, ITIL, Business Development, Management, Outsourcing, IT Strategy, Business Intelligence, Business Planning, Business Process, Requirements Analysis, Consulting, Cloud Computing, Software Project..., PMP, Analytics, Enterprise Architecture, IT Management, Management Consulting, PMO, Strategy
Education
Capella University 2006 — 2012
Doctor of Philosophy (Ph.D.)
The University of Georgia
M.Ed.
University of North Carolina at Chapel Hill
B.A.
Fidelity National Information Services November 2013 - Present
FIS September 2005 - October 2013
Metavante June 2002 - September 2005
Metavante June 1999 - June 2002
Maysteel LLC 1997 - 1999
Wacker Corporation 1996 - 1997
Skills
IT Management, Infrastructure, Service Delivery, Windows, Application Support, Architecture, Disaster Recovery, SDLC, IT Strategy, IT Operations, ITIL, Data Center, Vendor Management, Resource Management, IT Service Management, Enterprise Architecture, Servers, PMP, Integration, Software Project...
Education
Keller Graduate School of Management of DeVry University 2001 — 2006
MISM, IT
Carroll University
BS, Computer Science
CompuCom September 2014 - Present
CDI Corporation March 2013 - November 2013
Mitusis May 2012 - April 2013
Fidelity National Information Services October 2009 - December 2011
Metavante April 1999 - October 2009
Metavante February 1998 - April 1999
Skills
Project Management, Problem Solving, z/OS, Automation, Netview, JCL, REXX, COBOL, LINUX, Mainframe, JES2, Disaster Recovery, MVS, TSO, VSAM, ITIL, z/VM, SNMP, Integration, Documentation, Analysis, IBM Mainframe, Operating Systems, Omegamon, Programming, HTML, XML, Troubleshooting, Systems Analysis, OS/390, XP, Ubuntu, ISPF, Lotus Notes, Requirements Analysis, Business Analysis, RMF, Windows Virtual PC, SMP/E, Testing, Software Documentation, DB2, System Administration, Data Center, Unix, Linux, IMS DB/DC, CICS, Business Process, Networking
Education
University of Wisconsin-Milwaukee - Lubar School of Business 1996 — 2002
M.S., Management of Information Systems
Philadelphia Institute for Paralegal Training 1992 — 1993
Certificate, International Business Law
Carroll College 1988 — 1992
B.S., International Relations
Clinton High School 1984 — 1988
Diploma
FIS January 2015 - Present
FIS May 2013 - January 2015
FIS April 2011 - May 2013
FIS October 2010 - April 2011
FIS October 2009 - October 2010
Fidelity National Information Services January 2004 - October 2009
Alltel November 2000 - January 2004
Alltel Information Services April 1996 - December 2000
WCI Steel 1989 - 1996
Skills
SDLC, Disaster Recovery, Requirements Analysis, Data Center, Vendor Management, IT Management, Business Analysis, Enterprise Architecture, Integration, Servers, Virtualization, IT Strategy, Cross-functional Team..., Solution Architecture, Business Intelligence, VMware, Process Improvement, Software Project..., Outsourcing, Software Development, Project Management, Program Management, Troubleshooting, IT Operations
Education
Case Western Reserve University 1983 — 1988
Bachelor's degree
Dimension Data September 2013 - Present
AT-NET Services, Inc. June 2013 - September 2013
Fidelity National Information Services June 2012 - June 2013
Aegis Rapidtext July 2011 - June 2013
FIS Global September 2011 - March 2012
PAETEC Communications August 2008 - July 2010
1stAmericard, Inc April 2008 - August 2008
Global Linking Solutions January 2007 - August 2008
Skills
Windows Server, Troubleshooting, Active Directory, Network Administration, Windows 7, Wireless, VPN, Routers, Cisco Technologies, Virtualization, Microsoft Office 2003, Networking, Telecommunications, Network Security, VMware, Information Technology, Computer Hardware, System Deployment, Testing, IT Management, DHCP, Software Installation, Hardware, Windows, Firewalls, Network Design, LAN-WAN, VoIP, Data Center, Servers, Unix, Technical Support, Help Desk Support, TCP/IP, CCNA, Operating Systems, Cisco IOS
Education
Central Piedmont Community College 2002 — 2006
AAS in Network Administration and Support, Information Technology
ITG May 2015 - Present
Bank Of America, Merrill Lynch April 2012 - March 2015
Signature Consultants at Bank of America Merrill Lynch January 2011 - April 2012
Barclays Capital February 2009 - December 2010
Lehman Brothers September 2007 - October 2008
Thomson Financial October 2006 - September 2007
Fidelity National Information Services July 1998 - October 2006
Skills
Windows, System Deployment, Unix, Autosys, Sybase, Sybase IQ, Sybase Replication, Precise, BBDA, Linux, MS SQL, Ksh, Korn Shell scripting, ETL, Microsoft SQL Server, Data Modeling, Disaster Recovery, Security, System Administration, Solaris, Replication, Servers, IIS, Integration, SQL
Education
City University of New York-Brooklyn College
BS in Computer & Information Science
BIAS Corporation January 2014 - Present
Fidelity National Information Services 2013 - December 2013
Cox Communications 2012 - 2013
IT Planning and Consulting - FHL Services 2007 - 2013
Defense Contractor 2007 - 2012
US Air Force June 2003 - July 2007
US Air Force March 2000 - April 2003
US Air Force September 1997 - March 2000
Skills
Program Management, Integration, DoD, PMP, Project Management, Cross-functional Team..., Leadership, Security, Security Clearance, Requirements Analysis, Project Planning, CRM, PMO, Vendor Management, Analysis, Management, Systems Engineering, Information Assurance, Proposal Writing, Business Analysis, Military, Resource Management, Strategy, Budgets, Software Project..., Defense, Software Documentation, Team Leadership, Engineering Management, ITIL, Government, Testing, Training, Risk Management, Strategic Planning, Project Portfolio..., Quality Assurance, Business Process..., Organizational..., Agile Methodologies, Network Security, Information Security..., Operations Management, Knowledge Management, Operational Risk..., Contract Management, SDLC, SharePoint Designer, Enterprise Software, Business Intelligence
Education
Colorado Technical University 1998 — 2000
MASTERS OF SCIENCE, MANAGEMENT OF INFORMATION TECHNOLOGY
Chapman University 1992 — 1994
Bachelor of Science, Computer Information Systems, 4.0
Hennepin County December 2013 - Present
UnitedHealth Group October 2011 - December 2013
UnitedHealth Group October 2007 - October 2011
UnitedHealth Group June 2006 - October 2007
Hazelden Foundation October 2004 - April 2006
Fidelity National Information Services November 1999 - November 2003
University of Minnesota 1996 - 1999
Skills
Software Project..., Incident Management, ITIL, Application Testing, Knowledge Management, Business Requirements, Defect Tracking, Business Analysis, Requirements Gathering, IT Service Management, Process Improvement, SharePoint, Project Management, MS Project, Problem Management, Visio, Help Desk Support, Software Documentation, Release Management, Internal Communications, Coordinate Meetings, Stakeholder Engagement, Risk Management, SDLC, PMP, Project Planning, Business Process..., Cross-functional Team..., Technical Writing, Testing, Access, Technical Support, Vendor Management, Troubleshooting, Security, Management, Leadership, IT Management, Requirements Analysis, Information Technology
Education
Capella University 2006 — 2011
BS, IT Project Management
University of Minnesota-Twin Cities 1994 — 1999
Computer Science
Olson 2015 - Present
Fidelity National Information Services March 2012 - March 2015
Ceridian August 2010 - March 2012
ImageTrend, Inc. December 2004 - February 2010
Detroit Computer Services (DetCS) June 2003 - June 2004
Central Michigan University September 2000 - September 2002
Jeraisy computers and communications services August 1997 - February 1998
NaRIS - Sudan January 1997 - August 1997
Skills
Software Development, Web Development, Java, Tomcat, JSP, XML, AJAX, Scrum, Microsoft SQL Server, JavaScript, Databases, SQL, Web Applications, Database Design, CSS, MySQL, jQuery, Oracle, ColdFusion, HTML, Agile Methodologies, Eclipse, Linux, Apache, SQL Server, T-SQL, PHP, SDLC, Agile
Education
Central Michigan University
Master’s Degree, Computer Science
Kforce Inc March 2015 - Present
Robert W. Baird & Co. March 2013 - October 2014
REMTCO, LLC July 2008 - August 2014
Affinity, Inc. March 2012 - March 2013
Affinity, Inc. May 2011 - March 2012
FIS February 2010 - May 2011
Fidelity National Information Services June 2007 - February 2010
Best Buy June 2008 - January 2009
Metavante June 2005 - June 2007
Skills
Software Project..., Real Estate, Software Development, COBOL, Project Management, MS Project, Project Planning, JCL, Mainframe, TSO, C++, Microsoft Office 2003, Budgets, Crystal Reports, Windows, SDLC, Business Analysis, SharePoint, Visio, Program Management, Requirements Gathering, Software Documentation, Requirements Analysis, Information Technology, ITIL, Data Center, Process Improvement, Infrastructure, IT Service Management, Strategic Planning, Cross-functional Team..., Leadership, CRM, Business Process, Project Portfolio..., Management, PMP, Team Building, Troubleshooting, Consulting, Resource Management, Training, Vendor Management, Access, Business Process..., Analysis, Disaster Recovery, Business Intelligence, PMO, Microsoft Office
Education
Cardinal Stritch University 2006 — 2009
Masters
Marquette University 2010 — 2010
Associates
Illinois State University 2000 — 2005
Bachelor of Science
Shopperception January 2011 - Present
Worldpackers April 2014 - Present
Incubating/Advising Startups 2008 - Present
Fidelity National Information Services 2006 - 2008
Blue Cross and Blue Shield 2004 - 2006
ReClaim LLC 2001 - 2004
Southeast Toyota 1999 - 2001
Fair Isaac Corporation 1996 - 1999
Wonderware 1994 - 1996
Canon Business Solutions 1991 - 1994
Skills
Cloud Computing, Outsourcing, Start-ups, SaaS, Product Development, Product Management, IT Strategy, SDLC, Application Development, Software Development, E-commerce, Vendor Management, Data Warehousing, Program Management, Architecture, IT Management, System Architecture, Integration, Entrepreneurship, Enterprise Software, Executive Management, Cross-functional Team..., Management Consulting, Team Building, Quality Assurance, Team Leadership, Customer Analytics, Consumer Insights, Business Intelligence, Fundraising, Strategy, Leadership, SOA, Operations Management, Analysis, Management, CRM, Business Development, Consulting, Process Improvement, Market Research, Online Advertising, Agile Project Management, Software Project..., Mobile Devices, Analytics, P&L Management, Mergers & Acquisitions, Customer Insight, Strategic Partnerships
Education
Chapman University 1992 — 1994
BS, Computer Information Systems
Fidelity National Information Services February 2005 - Present
Pizza Hut 1998 - 2004
Skills
Unix, Oracle SQL Developer, AS400 system, Microsoft Word, Microsoft Excel, Mainframe, Oral & Written..., Network Monitoring Tools, Financial Product..., Problem Solving, Microsoft Outlook, IT Software Support, Multi Tasking, Project Management, Technical Research
Education
Chippewa Valley Technical College
Associate's degree, Marketing & Supervisory Management
First Federal Bank November 2010 - Present
Fidelity National Information Services January 2006 - September 2010
LOGS Network October 1999 - December 2005
Skills
Loans, Credit, Banking, Microsoft Office, Management, Customer Service, Residential Mortgages, Leadership, Mortgage Banking
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Business Administration and Management, General
Cardinal Stritch University 2004 — 2007
Bachelor of Science (BS), Human Services, General
ARAMARK September 2012 - Present
Fidelity National Information Services May 2012 - September 2012
Guaranty Bank FSB August 2011 - February 2012
ARAMARK October 2009 - May 2011
Skills
Customer Service, Team Building, Microsoft Office, Inventory Management, Customer Satisfaction, Event Planning, Budgets, Leadership, Employee Relations, PowerPoint, Recruiting, Microsoft Excel, Microsoft Word, Training, Strategic Planning, Event Management, Sales, Leadership Development, Nonprofits, Human Resources, Retail, Process Improvement, Six Sigma, Process Scheduler, Time Management, Community Outreach, Research
Education
Cardinal Stritch University 2011 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
University of Wisconsin-Parkside 2004 — 2009
Bachelor Arts, Sociology
SDBIC July 2012 - Present
Bluepoint Solutions January 2010 - June 2012
Fidelity National Information Services January 2004 - July 2009
Aurum Technology December 2002 - March 2004
Universal Financial January 1982 - December 2002
Skills
Sales Management, New Business Development, Team Building, Mentoring, Solution Selling, SaaS, Account Management, Contract Negotiations, Consultative Selling, Team Leadership, Vendor Relations, Process Improvement, Contract Negotiation, Business Development, Sales Operations, Selling, Management, Strategic Planning, Sales, Banking, Cloud Computing, Vendor Management, Product Management, Product Development, CRM, Salesforce.com, Consulting, Networking, Strategic Partnerships, Direct Sales, Sales Process, Enterprise Software, Professional Services, Lead Generation, Strategy, Mobile Devices, Start-ups, Cold Calling, Product Marketing, Finance, Competitive Analysis, Call Centers, Relationship Management, Cross-functional Team..., Outsourcing, Channel Partners
Education
DePaul University
Liberal Arts & Sciences, Communications
City Colleges of Chicago-Richard J Daley College
Associate of Arts (AA), Business/Commerce, General
Fidelity National Information Services October 2012 - Present
Broan-NuTone LLC December 2011 - October 2012
FIS March 2010 - December 2011
FIS July 2009 - March 2010
Metavante September 2007 - June 2009
Metavante January 2006 - August 2007
Metavante December 2004 - December 2005
EQUIX Financial Services October 2002 - November 2004
Skills
Variance Analysis, Process Improvement, Strategic Planning, Banking, Revenue Recognition, Leadership, Contract Management, Financial Analysis, Forecasting, Financial Reporting, PeopleSoft, Internal Audit, Risk Management, Accounts Receivable, Accounts Payable, Payroll, Financial Audits, Invoicing, Internal Controls
Education
Cardinal Stritch University 2007 — 2009
MBA, Business
Pensacola Christian College 1999 — 2002
Bachelor's Degree, Business, Finance
Assurant Health August 2013 - Present
Fidelity National Information Services April 2013 - 2013
OnCourse Information Services, Inc. November 2007 - December 2011
UnitedHealth Group December 2007 - February 2011
Data Exchange Center September 2002 - November 2005
Skills
Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Health Insurance, Administrative..., Data Entry
Education
Cardinal Stritch University 2010 — 2012
Associate's degree, Business Administration and Management, General
Silpada Designs March 2012 - Present
METAVANTE CORPORATION January 2006 - Present
Fidelity National Information Services August 2004 - Present
Metavante July 1998 - Present
Metavante Corporation/M&I Data Services January 1998 - Present
n/a M&I DATA SERVICES 1998 - Present
Fidelity National Information Services June 1997 - Present
M&I DATA SERVICES January 1998 - January 2005
M&I Bank June 1997 - July 1998
M&I MARSHALL & ILSLEY BANK January 1997 - January 1998
Skills
Team Leadership, Leadership, Personal Training, Communication, Project Delivery, Resource Management, Product Development, Staff Development, Sales, Testing, Software Documentation, Customer Service, Customer Satisfaction, Recruiting, Quality Assurance, CRM, Training, Business Requirements, Analysis, Team Building, Requirements Analysis, Business Process..., Vendor Management, Business Analysis, Software Project..., Software Development, Team Management, SDLC, Strategic Planning, Integration, Cross-functional Team..., Visio, Change Management, SharePoint, Insurance, PMP, Marketing, Process Improvement, Employee Training, Coaching, Program Management, Project Management, Project Planning, Management
Education
University of Wisconsin-Oshkosh 1990 — 1996
Finance/MIS, Business Administration
Cheonggang Academy
BA, BUSINESS ADMINISTRATIONFINANCE/MIS
TSP Consulting Services January 2010 - Present
Fidelity National Information Services March 2011 - October 2011
Aklero Process Solutions Inc. October 2008 - November 2009
Gateway Funding February 2008 - August 2008
Arlington Capital Mortgage March 1992 - February 2008
Skills
Project Management, Business Continuity..., Change Management, Business Analysis, Integration, Business Intelligence, Management, SaaS, Strategic Planning, Start-ups, Contract Negotiation, Software Development, Strategy, Organizational..., Business Planning, Vendor Management, SDLC, IT Strategy, Risk Management, IT Management, Training, Process Improvement, Software Project..., System Architecture, Enterprise Software, Outsourcing, Information Technology, Mergers & Acquisitions, Disaster Recovery, Cloud Computing, Business Process..., Project Portfolio..., Enterprise Architecture, Business Process, CRM, Data Center, IT Operations
Education
McGill University 1985 — 1987
Bachelor's, Economics
CEGEP - John Abbott College 1982 — 1984
DEC, Business
MacDonald High School 1978 — 1982
DES, Science
Fidelity National Information Services March 2012 - Present
1st Capital Bank May 2010 - May 2012
Charter Oak Bank January 2009 - April 2010
Pacific Valley Bank May 2007 - September 2008
Pacific Valley Bank May 2005 - April 2007
Pacific Valley Bank September 2004 - April 2005
Coast Commerical Bank February 2004 - August 2004
Monterey Bay Bank January 2003 - November 2003
First Regional Bank January 2002 - December 2002
Tokai Bank of California May 1998 - September 2001
Skills
Leadership, Auditing, Banking, AML, Financial Risk, Internal Audit, Risk Management, Operational Risk..., Commercial Lending, Financial Services, Operational Risk, Retail Banking
Education
Chaffey College 1992 — 1998
Business Management
Louisiana State University 1986 — 1988
General Studies
BBVA Compass 2014 - Present
Fidelity National Information Services July 2011 - March 2012
BBVA Compass June 2010 - October 2010
Rockwell Automation July 2007 - September 2008
Centare Group LTD February 2007 - May 2007
GE Healthcare January 2002 - November 2006
Wheaton Franciscan Healthcare April 2004 - September 2004
GE Healthcare January 2001 - January 2002
GE Healthcare January 1999 - January 2001
GE Healthcare January 1997 - January 1999
Skills
SharePoint, Training, SDLC, Process Improvement, Leadership, Vendor Management, Business Analysis, Technical Recruiting, Consulting, SQL
Education
Keller Graduate School of Management 2010 — 2012
Masters, Project Management
Cardinal Stritch University 1999 — 2002
BS, Management Information Systems
Catholic Memorial High School 1984 — 1988
SANS Inc. Sony Virtuoso Language Lab and SANSSpace Virtual April 2011 - Present
Gradual Development, LLC. 2000 - Present
Fidelity National Information Services January 2011 - April 2012
WIFT-FL November 2010 - January 2012
MC2 Media Studios February 2009 - January 2012
The Art Institute - Miami International University of Media and Design December 2011 - 2012
University of South Florida 2002 - 2007
Skills
Proposal Writing, Social Media, Creative Development, Digital Media, Television, Product Development, Software Engineering, Software Design, Cloud Computing, Instructional Design, Curriculum Design, Courseware Development, Qualitative Research, Quantitative Research, Product R&D, R&D planning, Global R&D, Dreamweaver, Creative Direction, Multimedia, Education Software
Education
Capella University 2011 — 2013
Ph.D., General Psychology
University of South Florida 2006 — 2011
Ed.D., Instructional Technology
University of South Florida 2003 — 2005
M.Ed., Instructional Technology
University of South Florida 1995 — 2000
B.A. (Dual), Psychology & Sociology
Macquarie Group March 2014 - Present
Macquarie Bank March 2010 - February 2014
Paradigm Quest Inc. February 2007 - March 2010
Fidelity National Information Services June 2004 - February 2007
Sanchez Computer Associates June 2001 - June 2004
Spectra Securities Software June 1998 - June 2001
Canadian Space Agency May 1995 - June 1998
Skills
Business Relationship..., Vendor Management, Staff Management, Requirements Gathering, IT Strategy, Business Process..., SDLC, Business Analysis, ITIL Process..., Operating Budgets, IT Operations Management, Investment Advisory, Brokerage, Business Process..., Contact Management, Unix Operating Systems, Project Portfolio..., Mortgage..., Trading Systems, Financial Portfolio..., Front to Back Office, Workflow Software, Network Architecture, Software Project..., CIOs, CRM Integration, Portfolio Management, Mortgage Lending, PMP, Project Delivery, Business Requirements, Enterprise Architecture, PMO, Financial Services, IT Service Management, Disaster Recovery, Resource Management, Market Data, IT Management, Risk Management, Unix
Education
McGill University 1992 — 1995
Bachelor of Science, Physics/Computer Science
John Abbott College 1990 — 1992
DEC, Pure & Applied Science
Evident.io August 2015 - Present
Amazon April 2015 - July 2015
Amazon March 2013 - April 2015
CCH, Wolters Kluwer March 2012 - March 2013
CCH, Wolters Kluwer June 2011 - March 2012
Mills and Murphy Software System September 2009 - June 2011
University of Central Florida June 2009 - September 2009
Fidelity National Information Services May 2007 - June 2009
CHEP USA 2005 - 2007
Quality One Wireless July 2005 - September 2005
Skills
Microsoft SQL Server, XML, JavaScript, .NET, Software Development, ASP.NET, SQL, Troubleshooting, C#, Illustrator, Databases, SQL Server, Windows, ASP, VB.NET, Linux, BASIC+, HTML + CSS, Photoshop, Product Support, Ruby on Rails, Ruby, Java, Amazon S3, Amazon RDS, Amazon Web Services..., Amazon EC2, Amazon SimpleDB (SDB), Amazon Kindle, Amazon SQS, Amazon SNS, 24/7 Operations, 24x7 Production Support, Android, Android SDK, Mobile Applications, Creative Writer, Blogging, jQuery, CSS, AJAX, Web Applications, ASP.NET MVC, Oracle, HTML
Education
Capella University 2011 — 2013
MS in IT, Information Security and Assurance
University of Central Florida 2005 — 2009
Bachelor's Degree, Information Systems Technology
Miami Dade College, Miami 2001 — 2005
Associate in Arts Degree, Computer Science
Hacker School
Hacker School
Nuance Communications April 2015 - Present
Lexmark January 2014 - April 2015
Infor July 2011 - January 2014
Lawson 2005 - June 2011
Mindwebs 2003 - 2005
American Public Media (Formerly Minnesote Public Radio) 1999 - 2002
Fidelity National Information Services 1998 - 1999
Pitney Bowes 1991 - 1998
Skills
Content Development, Social Media Marketing, Lead Generation, Marketing Communications, Creative Direction, Public Relations, Strategy, Marketing Strategy, Marketing, New Media, Leadership, Management, Website Development, Program Management, Brand Awareness, Content Marketing, B2B Marketing, Email Marketing, Integrated Marketing, Market Planning, Budgets, Strategic Partnerships, Product Marketing, Direct Marketing, Strategic Planning, Demand Generation, B2B, Brand Architecture, Product Launch, Marketing Research, Social Media, Online Marketing, Branding & Identity, CRM, Salesforce.com, Enterprise Software
Education
Cardinal Stritch University
MBA, General Business
Fidelity National Information Services 2011 - Present
Experian Consumer Direct 2009 - 2011
IBM July 2005 - June 2009
AmerisourceBergen 1988 - 2006
Western State University College of Law 1986 - 1988
Printronix 1982 - 1984
Skills
Software Project..., SDLC, Cross-functional Team..., Vendor Management, Business Analysis, Visio, Analysis, PMP, Software Development, Requirements Analysis, SQL, Requirements Gathering, Change Management, Testing, IT Strategy, Project Management, Software Documentation, Integration, SharePoint, Agile Project Management, Scrum, MS Project, Project Planning, Databases, Business Process, Outsourcing, ERP
Education
Chapman University
Bachelors, Computing Technologies
University of California, Irvine
Certificate, Project Management & Advanced Software Technologies: Object oriented Tehcnology
The Attivo Group February 2006 - Present
The Attivo Group February 2006 - Present
Fidelity National Information Services August 2004 - February 2006
Fidelity National Title August 2003 - August 2004
Skills
SQL, Microsoft Office, SQL Server, Problem Solving, ERP, HTML, Excel, Social Media, Windows, Business Intelligence, Documentation, VMware, IIS, Photoshop, SDLC, Microsoft Excel, Microsoft SQL Server, Enterprise Software, CRM, Project Management, Vendor Management, Business Process, Crystal Reports, Software Documentation, Business Analysis, SaaS, Management
Education
Chapman University 1999 — 2003
Liberal Studies, Mathematics, Computer Science
Fidelity National Information Services October 2009 - Present
Fidelity National Information Services - eFunds January 2006 - October 2009
Skills
Vendor Management, Troubleshooting, Operations Management, Customer Relations, Retail Management, Home Improvement, ATM networks, Customer Service, Software Documentation, Business Analysis, ITIL, Team Leadership, IT Management
Education
Cardinal Stritch University 1993 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Cardinal Stritch University
Bachelor's degree, Business Administration and Management, General
EverBank Financial Corporation July 2007 - Present
Fidelity National Information Services June 2006 - June 2007
Ernst & Young, LLP March 2004 - June 2006
Skills
Accounting, Financial Reporting, Internal Controls, Sarbanes-Oxley Act, SEC filings, Auditing, Financial Analysis, Financial Accounting, GAAP, General Ledger, US GAAP, Financial Statements
Education
University of North Florida 2007 — 2008
Master, Accounting and Taxation
Carlow College 2001 — 2002
Fidelity National Information Services August 2013 - Present
FIS July 2008 - July 2013
Metavante Corporation July 2004 - June 2008
Metavante December 2002 - July 2004
Metavante Corporation December 1999 - December 2002
Metavante June 1999 - December 1999
Metavante June 1998 - June 1999
Skills
Financial Services, Sales, Requirements Gathering, Microsoft Office, IT Service Management, Customer Service, Project Management, Networking, Resource Management, Risk Management, Business Analysis, Process Improvement, Vendor Management, CRM
Education
Cardinal Stritch University 1994 — 1998
BA, Business
Fidelity National Information Services 2001 - Present
Purdue University Calumet August 2006 - February 2008
BDPA Chicago Chapter 1999 - 2003
Web Design Group/Divine Interventures February 2000 - March 2001
Information Resources, Inc. November 1998 - February 2000
Illinois Mathematics and Science Academy September 1996 - February 1998
Platinum Technology 1998 - 1998
Metromail Corporation/Experian January 1995 - September 1996
Aspen Consulting October 1994 - January 1995
Login Computer Systems November 1993 - September 1994
Skills
Business Analysis, AIX, IT Strategy, Unix, Management, Enterprise Software, Vendor Management, Disaster Recovery, Integration, SDLC, Enterprise Architecture, Photography, System Administration, Requirements Analysis, ITIL, Data Center, IT Management
Education
New York Institute of Photography 2008 — 2009
Certificate, Professional Photography
Purdue University Calumet 2006 — 2008
Masters, Business Administration
Governors State University 1991 — 1994
MS, Computer Science
Chicago State University 1986 — 1990
BS, Computer Science
D+H U.S. Operation January 2013 - June 2015
Fidelity National Information Services February 1997 - October 2012
ECC, International January 1990 - January 1997
Skills
Visual Studio c#, Microsoft SQL Server, CoBOL II..., MVS, CICS, JCL, Unix CoBOL II..., A/S 400 JCL AND CoBOL, A/S 400 programming, Unix Shell Scripting, Unix vi editor, Beyond Compare tool, Vi, Visual Studio, REXX, Microsoft Excel, Microsoft Word, Testing, Training, Software Documentation, Troubleshooting, Requirements Gathering, SDLC, IBM iSeries, Business Analysis, Requirements Analysis, Process Improvement, Software Project..., Business Requirements
Education
Clearwater Christian College 1983 — 1987
B.S., Computer Programming
Fidelity National Information Services October 2010 - Present
Fidelity National Information Services February 2008 - October 2010
Fidelity National Info Services February 2002 - February 2008
Automatic Information System August 1989 - October 2001
Skills
Microsoft SQL Server, ASP.NET, C#, Web Services, VB.NET, Visual Studio, Requirements Analysis, Business Intelligence, Business Analysis, Agile Methodologies, Project Management, .NET
Education
City University of New York-Brooklyn College 1985 — 1991
1989, Computer Science
Fidelity National Information Services June 2012 - Present
SunTrust Bank August 2011 - June 2012
Federal Trust Bank August 2007 - August 2011
Regions Bank January 2004 - August 2007
Fulton Financial Corporation January 2000 - April 2004
Skills
Banking, Commercial Banking, Credit, Customer Service, Loans, Portfolio Management, Risk Management
Education
Camden County College
Rutgers University – Camden
Boston National Title February 2015 - Present
Fidelity National Information Services March 2003 - Present
First American Title December 2001 - March 2003
Golden Apple Corp May 1998 - June 1999
Skills
Escrow, Sales, Customer Service, Negotiation
Education
Citrus College 1996 — 1998
Associate of Arts (AA), social behavioral science
Fidelity National Information Services Software QA AnalystFidelity National Financial2005 - Present
Lender Processing Services, Inc. (LPS) July 2008 - December 2009
Skills
Software Quality..., Agile Methodologies, Test Automation, Test Planning, QTP, SDLC, Quality Center, User Acceptance Testing
Education
Claremont Graduate University
Master's degree
Fidelity National Information Services April 2006 - January 2008
Mellon Bank January 2005 - April 2006
GE Commercial Finance April 2003 - January 2005
Education
Central State University 1985 — 1989
Bachelor of Science, Finance
Fidelity National Information Services Mananger Payment Service Account ManagersFidelity Information ServicesJune 2006 - December 2007
BISYS Document Solutions, Inc. 1994 - 1999
Education
Centre College 1984 — 1987
Runzheimer International May 2013 - Present
Fidelity National Information Services May 2011 - Present
Mckee Information Technologies January 2004 - Present
Waukesha County Technical College September 2011 - May 2012
Destiny IT Academy May 2009 - May 2011
Destiny High School April 2005 - May 2011
Destiny High School April 2005 - May 2011
Destiny Plaza and Community Center January 2005 - May 2011
Holy Redeemer Educational Complex January 2003 - December 2003
General Electric Medical Systems-IT June 2002 - December 2002
Skills
RSA enVision, ePolicy Orchestrator, Bluecoat, Security+, CompTIA Network+..., Linux, CCNA, Cisco Routers, Switches, Network Security, CompTIA A+ Certification, Virtualization, Windows Server, Active Directory, VPN, Microsoft Exchange, Windows 7, Software Installation, Network Administration, Cisco Technologies, Security, CISSP, Computer Security, Information Security, Networking, Computer Hardware, Firewalls, Troubleshooting, Servers, CompTIA, CEH, Operating Systems
Education
Capella University 2009 — 2011
Masters, Information Assurance and Security
University Wisconsin-Milwaukee 1999 — 2002
B.B.A, Business Management
Hamilton High School 1993 — 1997
Modis January 2014 - Present
City University of New York 2013 - Present
JOHNSON AND JOHNSON INFORMATION TECHNOLOGY INC. (Contract Position) 2012 - 2012
Fidelity National Information Services 2006 - 2011
Metavante 2001 - 2006
Vicor, Inc 2000 - 2001
Application Specialists 2000 - 2000
Skills
Testing, Hardware, Computer Hardware, Product Management, Process Improvement, Troubleshooting, IT Management, Incident Management, Servers, Project Management, ITIL, IT Service Management, IT Operations Management, PMP, Data Center
Education
City University of New York
Laguardia Community College
Associate of Arts and Sciences (AAS), Computer Operations (Concentration in Networking)
The Chubb Institute, New York, NY
Network Engineering and Data Communications Degree
Notable Training
Fidelity National Information Services November 1994 - Present
Education
Cardinal Stritch University 1998 — 2002
MBA, Business
University of Wisconsin-Milwaukee 1987 — 1992
Bachelor of Arts, Communication
Fidelity National Information Services April 2006 - Present
Deluxe Corporation January 2000 - April 2006
Deluxe Corporation January 1998 - December 1999
Deluxe Corporation February 1988 - December 1997
Skills
Quality Assurance, Quality Center, SDLC, QTP, Test Planning, Requirements Analysis, User Acceptance Testing, Test Automation, Manual Testing, Test Management, Regression Testing, Agile Methodologies, Software Quality..., Testing, Test Cases, System Testing, SQL, Software Project..., Defect Tracking, Business Analysis
Education
Century College
VinSolutions August 2007 - Present
Physicians Reference Laboratory September 2003 - August 2007
Fidelity National Information Services October 2000 - August 2003
Skills
Microsoft SQL Server, Troubleshooting, XML, Visual Studio, Web Applications, .NET, Automotive, SQL, Management, SharePoint, SDLC, Process Improvement, Windows, Software Development, HTML, Windows Server
Education
Cincinnati State Technical and Community College 1998 — 2002
Fidelity National Information Services Development ManagerFISAugust 2013 - Present
FIS September 2008 - Present
Fidelity Information Services 1997 - Present
ALLTEL Information Services 1997 - 2001
Education
Christian Brothers University 1986 — 1990
BS, Economics/Finance
Scotiabank October 2014 - Present
Scotiabank July 2008 - Present
Fidelity National Information Services October 1999 - April 2008
EFD/eFunds November 2003 - October 2006
Oasis Technology 1999 - November 2003
China Communication Bank January 1994 - June 1999
China Construction Bank August 1989 - December 1993
Skills
Requirements Analysis, SDLC, Unix, SQL, Business Analysis, Software Project..., User Acceptance Testing, Integration, DB2, Business Intelligence, Solution Architecture, Software Development, Visio, XML, ITIL, Enterprise Architecture, Data Modeling, Business Requirements, Oracle
Education
China University of Geosciences 1985 — 1989
BS
Fidelity National Information Services October 2008 - Present
Wolters Kluwer Financial Services (formerly Bankers Systems, Inc.) 1994 - 1996
Education
Central Connecticut State University
Brady Corporation April 2014 - Present
ARI Network Services, Inc. April 2013 - January 2014
BMO Harris Bank November 2012 - January 2013
Aurora Health Care September 2012 - October 2012
Fidelity National Information Services February 2011 - August 2012
Metavante January 2009 - February 2011
Skills
Customer Service, Customer Engagement, Customer Satisfaction, Customer Oriented, Technical Support, Information Technology, Microsoft Office, Outlook, Networking, Microsoft Operating..., Microsoft Office 2007, Windows 7, Windows Vista, iPhone, Android, Ticketing Systems, Close Attention to..., Technical Documentation, Performance Metrics, Software Installation, Help Desk Support, Product Support, Quick Study, Learn New Software..., Quicken, QuickBooks, Internet Banking, Dependable Team Player, Troubleshooting, Access, Operating Systems, Windows XP, Call Centers, Communication, CRM, Time Management, Remote Desktop, Microsoft Excel, Software Documentation
Education
Cardinal Stritch University 2010 — 2012
BS, Strategic Management of Information Systems
Milwaukee Area Technical College 2008 — 2010
Associate's Degree, IT Networking, 3.5
Rose and Twig Floral Designs June 2015 - Present
FIS September 1984 - May 2015
Fidelity National Information Services 1984 - May 2015
Skills
Vendor Management, Product Management, Product Launch, Customer Satisfaction, Cross-functional Team..., Program Facilitation, Community Outreach, Business Analysis, Banking, Leadership, SDLC, Team Leadership, Process Improvement, Strategic Partnerships, Strategic Planning, Project Management, Program Management, Software Development, Financial Services, Management
Education
Carroll University 2006 — 2008
Masters of Education, Adult and Continuing Education
University of Wisconsin-Whitewater 1975 — 1977
BBA, General Business
University of Wisconsin-Madison
BAI School, Bank Operations
Fidelity National Information Services September 1986 - Present
Education
Cardinal Stritch University 1989 — 1993
Fidelity National Information Services December 2010 - May 2012
Wisconsin Festivals Inc January 1989 - March 2009
Atlantic Group - Nuclear Division September 1988 - January 1989
City of Oshkosh February 1986 - August 1988
Tri County Ice Arena August 1983 - May 1986
Education
Cardinal Stritch University 1989 — 1991
Bachelor of Science, Business
Waukesha County Technical College 1981 — 1983
AAS, Marketing
Fidelity National Information Services November 2013 - Present
ServiceLink May 2013 - November 2013
Fiserv February 2010 - May 2013
Financial Equipment Company March 2009 - June 2009
Guaranty Bank May 2007 - September 2008
Edge One Inc. April 2005 - March 2007
Skills
Project Management, Windows 7, Networking, Microsoft Office, Linux, Information Security, Windows Vista, Data Mining, Documentations, Windows, Software Documentation, Troubleshooting, Disaster Recovery, SQL, Visio, Network Administration, Network Security, Databases, SharePoint, Servers, Technical Support, Microsoft SQL Server, Operating Systems, Software Installation, Information Technology, Business Process, Analysis, Documentation
Education
Cardinal Stritch University 2011 — 2013
B.S., BS Strategic Management of Information Systems
Champlain College 2008 — 2010
Digital and Computer Forensics
Milwaukee Area Technical College 2004 — 2008
Associates, Information Security
Wisconsin Lutheran High School 1994 — 1998
Diploma, General Education
Fidelity National Information Services November 1987 - Present
Financial Accounting Services May 1985 - October 1987
Education
Clarion University of Pennsylvania 1981 — 1985
BS, Business Computer & Information Services
Fidelity National Information Services February 2013 - Present
Metavante Corporation July 1998 - May 2012
Skills
Disaster Recovery, Visio, Software Documentation, Vendor Management, SharePoint, SDLC, Troubleshooting, Business Analysis, Process Improvement, ITIL, Active Directory, Cisco Technologies, Data Center
Education
University of Phoenix 2009 — 2012
Bachelor's degree, Healthcare Administration /Information Systems
Cardinal Stritch University 2002 — 2005
Associate of Business Management
Fidelity National Information Services May 1996 - Present
US Bank August 1989 - May 1996
Marshall & Ilsley Bank August 1985 - December 1989
Skills
Treasury Management, Banking, Product Management, Cash Management, ACH, Credit, Internet Banking, Project Management, Training, Payments, Electronic Payments, Payment Systems, Business Analysis, Vendor Management, Sales, Financial Services
Education
Cardinal Stritch University 1994 — 1997
BSM, Business Management and HR
Fidelity National Information Services 1986 - Present
Efunds 1986 - Present
Deluxe Data Systems (eFunds) 1988 - 2000
Old Kent Bank 1984 - 1987
National Bank & Trust - Traverse City, MI 1979 - 1984
Skills
SDLC, Requirements Analysis, Vendor Management, Process Improvement, Software Project..., Resource Management, Visio, Change Management, Agile Methodologies, Payments, Program Management, PMP, Business Intelligence, Requirements Gathering, Business Process..., Product Management, Software Development, User Acceptance Testing, Electronic Payments, Integration, Business Requirements, PMO, Data Center, Software Documentation, Agile Project Management, CRM
Education
Cardinal Stritch University 1989 — 1993
B.S., Business, Magna Cum Laude
Fidelity National Information Services May 2012 - Present
Memento Inc November 2007 - July 2012
Metavante Image Solutions September 2005 - October 2007
Metavante August 2001 - September 2005
Metavante August 1993 - August 2001
Skills
Payments, ACH, Fraud, AML, Product Management, Banking, Risk Management, E-commerce, Product Marketing, Electronic Payments, Analytics, Product Development, Financial Services, Financial Risk
Education
Capital University - School of Management 1985 — 1987
MBA, Business Administration (finance focus)
The Ohio State University 1969 — 1973
BS, Education
Fidelity National Information Services November 1999 - Present
Fidelity Information Services Inc 1999 - Present
FIS Global 1999 - Present
Webtone Technologies November 1999 - November 2005
TranSettlements 1996 - 1998
Skills
SDLC, SOA, Application Development, Enterprise Architecture, Agile, Agile Methodologies, Software Project..., Business Intelligence, IT Strategy, Integration, Software Development, Solution Architecture, Requirements Analysis
Education
Cameron University 1986 — 1989
Computer Science, Math
Fidelity National Information Services November 2007 - Present
Fidelity National Information Services April 2004 - November 2007
Fidelity National Information Services February 1999 - April 2004
Skills
Access, Account Management, Analysis, Change Management, Customer Service, Data Analysis, Databases, Employee Training, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Project Management, Project Planning, Requirements Analysis, Requirements Gathering, SharePoint, Business Analysis, Call Center, Program Management
Education
University of Wisconsin-Milwaukee 2013 — 2014
Business Grad Certificate, Enterprise Resource Planning
Cardinal Stritch University 2005 — 2008
Business Management
Cardinal Stritch University 2000 — 2001
Management Information Systems Certification
Rideout Health April 2009 - Present
Fidelity National Information Services February 2007 - October 2008
MAXIMUS January 2003 - February 2007
Oracle December 1996 - July 2002
Skills
Databases, SDLC, UML, Integration, Oracle, Microsoft SQL Server, Enterprise Architecture, PL/SQL, T-SQL, Disaster Recovery, Database Design, Software Development, Business Analysis, Java Enterprise Edition, Java, Enterprise Software, Architecture, Project Management, High Availability, VMware, PHP, MySQL, Scrum, Agile Methodolgy, Visual C#, Linux System..., SAN, NetApp Filers, Clinical Data Management, Clinical Systems..., Hospital Information..., ITIL, Software Documentation, Servers, Architectures, Requirements Analysis, Sparx Enterprise...
Education
Western Governors University 2013 — 2014
Master of Business Administration (M.B.A.), Information Technology Management, Pass
Case Western Reserve University 1982 — 1985
Masters, Computer Engineering
Penn State University 1975 — 1980
BS, Biology Chemistry
Fidelity National Information Services March 2011 - Present
Fidelity National Information Services March 2011 - Present
Sensient March 1999 - August 2010
Skills
Certified Public..., Employee Relations, Finance, Analysis, HRIS, Employee Benefits, Talent Acquisition, Deferred Compensation
Education
Cardinal Stritch University 2006 — 2008
Master of Business Administration (MBA)
Cardinal Stritch University 2005 — 2007
MBA, Business
FIS January 2011 - Present
Fidelity National Information Services April 1998 - January 2011
eFunds Corporation 1998 - 2007
Deluxe 1998 - 2000
Mayo Clinic January 1995 - April 1998
Skills
Product Management, Business Analysis, Vendor Management, Financial Services, Banking, Predictive Analytics, Software Project..., SAS programming, Statistics, FCRA, Consumer Reporting, Program Management
Education
Capella University 2000 — 2002
Graduate Certificate, eBusiness
Central Michigan University 1990 — 1994
B.S., Mathematics, Statistics, Actuarial Science
Freyberg Hinkle Ashland Powers & Stowell S.C. January 2012 - April 2012
H&R Block December 2010 - April 2011
H&R Block December 2009 - April 2010
Fidelity National Information Services January 1985 - March 2009
Heritage Bank April 1971 - December 1984
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Masters, Accounting and Financial Management
Cardinal Stritch University 1992 — 1997
Bachelor of Science, Business Administration
Fidelity National Information Services December 2010 - Present
Fidelity Information Services October 2009 - December 2010
Metavante May 2004 - October 2009
Lockheed Martin Information Technology June 1991 - April 2004
Lockheed Martin 1991 - 2004
Skills
Java, XML, Databases, Web Services, SDLC, C#, Microsoft SQL Server, Websphere, Oracle, SharePoint, SQL, Software Project..., Business Analysis, Requirements Gathering, SOAP, Database Design, Scrum
Education
Case Western Reserve University 1985 — 1989
BS, Electrical Engineering with Specialization in Computers
G.L. Huyett September 2014 - December 2014
BMO Capital Markets September 2010 - March 2012
Scotiabank October 2009 - August 2010
Scotiabank June 2008 - August 2010
Bell Capital Markets Solutions Inc. November 2007 - April 2008
Fidelity National Information Services January 2007 - November 2007
Fidelity National Information Services June 2005 - November 2007
Assante Wealth Management March 2003 - May 2005
Nomura July 2001 - April 2002
Nomura January 1998 - July 2001
Skills
Trading Systems, Vendor Management, Equities, Business Analysis, Business Process, Cross-functional Team..., Management, Fixed Income, Capital Markets, Trading, Relationship Management, Test Management, Microsoft Excel, SDLC, Requirements Gathering, Requirements Analysis, Business Requirements
Education
Carleton University 1994 — 1997
Bachelor of Arts, Environmental Science
Canadian Securities Institute 2004 — 2005
CSC Certification
2005-2007Rational University 2004 — 2005
Requiste Pro Certification
Mircosoft Courses 2000 — 2001
Excel: Intermediate course
Belvidere Boone County Food Pantry April 2012 - Present
Fidelity National Information Services May 1999 - February 2009
Fidelity National Informations Services May 1999 - January 2009
Accenture Technology Solutions 1999 - 2004
Motorola August 1997 - May 1999
MOTOROLA 1997 - 1999
CENTRAL RUBBER COMPANY 1997 - 1999
Central Rubber Company January 1995 - January 1997
United States Marine Corps 1974 - 1994
Skills
Windows XP, Laptops, Microsoft Exchange, Troubleshooting, Routers, Servers, Operating Systems, Security, Hardware, Technical Support, TCP/IP, Microsoft Office, Software Installation
Education
Rock Valley College 1999 — 2000
Rock Valley College
Motorola University
Chapman University 1983 — 1984
Chapman College
United States Marine Corps
Assurant April 2015 - Present
Fidelity National Information Services August 2010 - Present
Ceridian Corporation July 2003 - August 2010
Hewlett Packard 1985 - 2001
Skills
Ability to develop..., Proactive self-starter..., Strong executive..., Ability to create..., Ability to lead BC/DR..., Ability to perform BIAs..., Project management..., Business Continuity..., Data Recovery, Plans, Project Management, Disaster Recovery, PMO, ITIL, Business Continuity, Training, Cross-functional Team..., SDLC, Management, Visio, Process Improvement, Data Center
Education
Central State University
Bacelor of Science, Computer Science
IBM March 2013 - Present
Fidelity National Information Services November 2008 - March 2013
Education Solutions, LLC (dba Sylvan Learning Centers) June 2006 - November 2008
Neptune Middle School August 2003 - May 2006
Skills
Instructional Design, Training Delivery, Captivate, Instructor-led Training, Needs Analysis, Learning Management, Training, Performance Management, SnagIt, Performance Consulting, Hands-on Training, Employee Engagement, Software Implementation, Software Project..., E-Learning, Employee Training, Leadership Development, Management, Marketing, Project Management, Software Documentation, Customer Service, Public Speaking, Consulting, Process Improvement, Leadership, Business Analysis
Education
Canisius College 1999 — 2003
Bachelor of Arts (B.A.), Education
Orchard Park High School 1995 — 1999
Fidelity National Information Services August 2013 - Present
InfoTech Alliance Bank Services (A Division of First Citizens Bank) December 2011 - June 2013
InfoTech Alliance Bank Services (A Division of First Citizens Bank) July 2007 - December 2011
First Citizens Bank March 1999 - June 2007
Wachovia Bank, N.A. June 1993 - January 1999
Wachovia Bank, N.A. June 1993 - December 1996
First Citizens Bank July 1990 - May 1993
Skills
Banking, Loans, Commercial Banking, Commercial Lending, Small Business Lending, Risk Management, Consumer Lending, Mortgage Banking, Credit Analysis, Wealth Management, Portfolio Management, Investments, Credit, Mortgage Lending, Underwriting, Mergers, Remote Deposit Capture, Executive Management, Strategic Planning, Financial Analysis, Microsoft Applications..., Banking Software – FIS..., Financial Services, Cash Management, Payments, Internet Banking, ACH, Retail Banking, Loan Origination
Education
Campbell University 1988 — 1990
BBA, Major in Business and Estate/Trust Planning with a Minor in Financial Planning
Fuquay Varina Senior High School 1982 — 1986
High School Diploma, College Preporatory Studies
Fidelity National Information Services August 2011 - Present
Citibank August 2008 - July 2011
Citibank Canada April 2007 - August 2008
Citibank Canada September 2000 - March 2007
CGI September 1998 - September 2000
AIM Trimark Investments August 1994 - August 1998
TD Canada Trust 1986 - 1994
Education
York University - Schulich School of Business
Centennial College
Retired from MasterCard April 2014 - Present
MasterCard August 2010 - Present
Fidelity National Information Services October 2005 - April 2010
FIS/eFunds/Deluxe Data 1991 - 2010
Fidelity 2007 - 2009
eFunds 1995 - 2003
Deluxe Electronic Payment Systems 1993 - 1994
Stores Automated Systems Inc 1990 - 1991
Skills
Vendor Management, Business Analysis, Requirements Analysis, Credit Cards, SDLC, Technical Support, Sales Operations, Software Development, Electronic Payments, Management
Education
Cardinal Stritch University 1991 — 1994
Masters Business Administration
Carroll College 1973 — 1977
Bachelor of Science, Biology
Skyline Technologies August 2013 - Present
Fiserv August 2012 - July 2013
TEK Systems (at Kohl's) April 2011 - August 2012
ManpowerGroup November 1999 - February 2011
Global Insights Inc June 1999 - November 1999
Kforce Inc. June 1996 - June 1999
Fidelity National Information Services October 1991 - June 1996
Woolworths May 1989 - October 1991
Skills
Software Project..., Project Planning, MS Project, Project Coordination, Resource Management, Application Development, Software Implementation, Technical Recruiting, Scrum, Customer Service, Software Training, Training Delivery, Schedule Planning, Employee Relations, Employee Management, Application Management, ERP, Certified Project..., Product Management, JDE One World, Payroll, Invoice Processing, Banking, Item Processing, Lockbox, Inventory System, Merchandising Systems, Web Project Management, Multi-channel Retail, E-commerce, Software Development, Project Management, Hands-on Training, SharePoint, PMP, IT Management, SDLC, Requirements Analysis, Process Improvement, Software Documentation, Team Leadership, Business Analysis, Change Management, Vendor Management, Agile Project Management, PMO, Human Resources, Business Process, Requirements Gathering, IT Strategy
Education
Cardinal Stritch University 1991 — 1993
BS, Management
Milwaukee Area Technical College 1986 — 1988
Associate, Business Data Processing (A term from the past.)
Greendale
Fidelity National Information Services November 2011 - Present
Metavante February 2002 - October 2009
Skills
Vendor Management, Loans, Customer Satisfaction, Customer Support, General Ledger, Customer Acquisition, Visio, New Business Development, Requirements Analysis, Manage Client..., Customer Service, Business Strategy, Business Analysis, Business Development, Client Relations Skills, Requirements Gathering, Business Requirements, Persuasive Presentations, Customer Retention, Business Process..., Process Improvement
Education
Cardinal Stritch University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, graduated with honours
Fidelity National Information Services 2005 - 2008
Education
Chicago State University
BS
Governors State University
MPA, Public Administration
Cologix, Inc. March 2015 - May 2015
Fidelity National Information Services August 2011 - March 2015
Johnson Controls September 2010 - November 2011
Fidelity National Information Services January 2008 - April 2010
Access Limited Inc January 2007 - January 2008
Jacksonville International Airport June 2006 - September 2006
Jacksonville Int. Airport December 2004 - June 2006
Site Secure Inc April 2004 - December 2004
Total Network Solutions June 2001 - December 2003
ISPA/ZCorum May 1999 - June 2001
Skills
A+ Certified, Fiber Optics Specialist, CCNA, Bosch Security Video..., CompTIA Network+..., Fiber Optics Installer, Fiber Optics, Microsoft Certified..., Security, Cisco Technologies, Network + Certified, Cisco IOS, Troubleshooting, Routers, DHCP, Network Administration, Servers, Switches, VPN, WAN, Networking, XP, Software Installation, Cisco Routers, Network Design, Firewalls, LAN-WAN, Integration, Technical Support, Hardware, Data Center, Telecommunications, Routing, Windows XP, Active Directory, Operating Systems, Information Technology, Disaster Recovery, Help Desk Support, Cabling, VoIP, Customer Service, Management, Vendor Management, EIGRP
Education
Florida State College of Jacksonville Kent Campus 2006 — 2006
SQL Database Introduction, Computer Information Systems
Central Georgia Technical College 1999 — 2001
GENCO, A FedEx Company August 2013 - Present
Kohl's Department Stores October 2012 - August 2013
Kohl's Department Stores February 2012 - November 2012
Kohl's Department Stores June 2010 - February 2012
Fidelity National Information Services May 2006 - June 2010
Skills
Resource Management, IT Project Leadership, Transition Management, Java, Communication, COBOL, Software Development, Logistics, Financial Services, Payment Systems, Training, Retail, JCL, Mainframe, TSO, CICS, JSP, IMS DB/DC, HTML, XML, TIBCO, VB.NET, Software Documentation, Requirements Gathering
Education
Carroll College 2004 — 2007
Bachelor of Science (B.S.), Computer Science
University of Wisconsin Colleges 2003 — 2004
Associate of Arts and Sciences (A.A.S.), General Studies
Batteries Plus Bulbs August 2014 - Present
Mary Kay April 2010 - Present
Best Buy July 2012 - August 2014
Cottonwood Financial March 2012 - June 2012
Fidelity National Information Services July 2011 - February 2012
Pick n Save June 2006 - November 2010
Education
Carroll University 2002 — 2006
B.A., History
Fiserv EFT January 2010 - Present
Fidelity National Information Services October 2007 - November 2009
FIS June 1978 - November 2009
Skills
Account Management, CRM, Product Management, Business Development, Salesforce.com, Sales Management, Vendor Management, Direct Sales, Banking, Solution Selling, New Business Development, Business Analysis
Education
Berkley High School 1974 — 1978
Central Michigan University 1974 — 1978
BAA, Business
Fidelity National Information Services September 2007 - Present
TMP Directional Marketing December 2003 - September 2007
Education
Carroll College
Accounting
Healthgrades February 2013 - Present
Fidelity National Information Services January 2009 - Present
Fidelity National Information Services January 2005 - January 2009
Skills
Vendor Management, Call Centers, Process Improvement, Project Management, Business Analysis, Payments, Customer Service, Credit Cards, Software Documentation, Electronic Payments, Banking, Team Leadership, Leadership
Education
Cardinal Stritch University
Masters of Science of Business, Business
University of Wisconsin-Milwaukee
Bachelors of Science in Elementary Education, Elementary Education and Physical Education
Whitefish Bay High School
General studies
Archonix Systems June 2014 - Present
Deluxe Corporation October 2011 - October 2012
Fidelity National Information Services September 2002 - February 2010
EcoWater Systems LLC June 1999 - April 2002
Lawson Software June 1996 - October 1998
Waterous Company June 1985 - June 1995
Skills
Inside Sales, Building Relationships, Customer Service, Microsoft Office Suite, Computer Programming, User Documentation, SalesLogix, Databases, Technical Help Desk, Clerical Skills, Executive Support, Technical Support, Mapics, Lawson Universe, Inventory Control, Data Entry, Relational Databases, IBM AS/400
Education
Century College 2013 — 2013
Certificate, Using Social Media in Business
Minnesota School of Business
Certificate with Honors, Computer Programming
NAPA Rayloc (A Division of Genuine Parts Company) November 2014 - Present
Alere, Inc. June 2013 - October 2014
Fidelity National Information Services March 2012 - June 2013
Skills
Access, Pricing Strategy, Excel, SPSS, Stata, Microsoft Office, SSRS, Business Analysis, Data Analysis, Databases, SQL, Microsoft SQL Server, Statistics, Tableau, Market Research
Education
Clemson University 2010 — 2011
Masters, Economics
Florida State University 2005 — 2009
Bachelor of Science, Economics
Fidelity National Information Services July 1998 - Present
M&I Institutional Trust Services July 1988 - July 1998
Skills
Financial Services, Process Improvement, Relationship Management, Banking, Vendor Management, Business Analysis
Education
Carthage College 1984 — 1988
Bachelors of Science, Accounting and Business Admin
Fidelity National Information Services February 1984 - Present
Education
Marquette University 1989 — 1992
Master of Business Administration (MBA)
Carroll College 1979 — 1983
BS, Accounting
NIIT Media Technologies, LLC April 2015 - Present
TATA CONSULTING SERVICES March 2014 - July 2014
Fidelity National Information Services August 2012 - October 2013
M&T Bank November 2004 - July 2012
Bank of America February 2000 - November 2004
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Microsoft Visio, Microsoft Project, C++, Visual C#, Visual Studio, Windows 7, Windows XP Pro, Microsoft, Outlook, Microsoft SQL Server, Microsoft Development, Visio
Education
Canisius College 1993 — 1995
Bachelor's degree, Computer Science
Erie Community College 1993 — 1995
Associate's degree, Computer Science
HealthPort Technologies May 2015 - Present
Healthport LLC April 2006 - Present
Fidelity National Information Services January 2001 - April 2005
Upscale March 2002 - December 2002
Skills
Training, Quality Assurance, Management
Education
Clark Atlanta University 1995 — 1999
Bachelor of Science (B.S.), Health Information/Medical Records Administration/Administrator
TAYLAR Development, LLC December 2011 - November 2012
Fidelity National Information Services January 1999 - April 2010
Sky Alland Communications January 1998 - January 1999
Great Lakes Communications January 1992 - January 1998
Petroleum Intelligence Weekly January 1988 - January 1991
Gralla Publications January 1985 - January 1988
Skills
Customer Service, Classroom Training and..., Oral & Written..., Project Management
Education
Brooklyn College
Degree incomplete, Sociology, Psychology
Fidelity National Information Services September 2013 - Present
Fidelity National Information Services November 1994 - Present
Education
Cardinal Stritch University 1999 — 2002
Master of Business Administration (MBA), Business Administration and Management, General
University of Wisconsin-Milwaukee 1987 — 1992
Bachelor of Arts (B.A.), Organizational Communication, General
nVision Solutions LLC September 2012 - Present
Fidelity National Information Services January 2006 - September 2012
Children's Hospital of Wisconsin January 2001 - January 2006
Johnson Controls August 1998 - January 2001
ManpowerGroup August 1997 - August 1998
Skills
Management, Process Improvement, Leadership, Sales, Product Development, Customer Service, Healthcare, Healthcare Information..., Strategic Planning, System Administration, Microsoft SQL Server, SQL, Linux, Unix, SDLC, Databases, Vendor Management
Education
Cardinal Stritch University 1994 — 1996
Master of Business Administration (MBA)
University of Wisconsin-Madison 1983 — 1988
Bachelor of Science (B.S.), Computer Science
Saratoga Financial Systems May 2010 - Present
Fidelity National Information Services April 2007 - November 2010
Alltel Information Services 1992 - April 2007
Skills
Product Management, SDLC, Software Project...
Education
Carnegie Mellon University 1986 — 1990
Bachelor of Science (B.S.), Industrial Management - Graphic Communications Management
Survey Sampling International February 2014 - Present
Fidelity National Information Services January 2013 - February 2014
Webster Bank March 1992 - January 2013
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Red Hat Linux, IBM pSeries, Citrix Netscaler, VMware ESX, IBM Blade Technology, Nessus
Education
Central Connecticut State University 1992 — 1999
Bachelor of Arts (BA), Interdisciplinary Science - concentration Computer Science, minor in Business
Fidelity National Information Services January 2010 - Present
FIS (Formerly Metavante) January 2006 - December 2009
Advanced Financial Solutions May 2002 - December 2005
Advanced Financial Solutions Solutions November 2000 - May 2002
WEOKIE Credit Union July 1999 - October 2000
Skills
Application Support, System Administration, Software Installation, Requirements Analysis, Business Analysis, Microsoft SQL Server, Integration, Process Improvement, SDLC, Project Management, SQL, Software Project..., Visio
Education
University of Oklahoma 1996 — 1999
Bachelor of Business Administration (BBA), Management Information Systems, General
Cameron University 1995 — 1996
Fidelity National Information Services August 2012 - Present
Education
Winston Salem State University 2003 — 2006
Master of Business Administration (MBA), Financial Services
Catawba College 1993 — 1998
Bachelor of Arts (BA), Religion and Philosophy
Fidelity National Information Services March 1996 - Present
Skills
Oracle RAC, Oracle Exadata, COBOL
Education
Century College
Applied Science degree, Data processing