Fidelity National Information Services
Industry: Company
DescriptionFidelity National Information Services Inc., better known by the abbreviation FIS, is an international provider of financial services technology and outsourcing services. Headquartered in Jacksonville, Florida, FIS employs 52,000 people worldwide. Headquarters: Jacksonville, Florida, United States CEO: Gary A. Norcross Number of employees: 53,000 (2017) Subsidiaries: Metavante, Clear2Pay, EFD, ChexSystems,
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Fidelity National Information Services Employees
Mortgage Contracting Services April 2014 - Present
Mortgage Contracting Services February 2013 - April 2014
Fidelity National Information Services October 2011 - January 2013
Risse Brother's July 2011 - September 2011
Spectrum Films August 2010 - April 2011
Jacksonville University August 2007 - April 2011
Schroeder Measurement Technologies, Inc July 2010 - August 2010
Schroeder Measurement Technologies, Inc July 2009 - August 2009
Home Shopping Network May 2007 - August 2008
Skills
Cinematography, Film Production, Film Editing, Final Cut Pro, Final Cut Express, Final Draft, Photoshop, Digital Photography, Maya, Illustrator, Lightroom, Lighting Design, Lighting, Magic Bullet, Microsoft Office, Mac OS X, PC, Pro Tools, iDVD, iMovie, Canon XH-A1
Education
Jacksonville University 2007 — 2011
Bachelor of Arts, Film; Directing and Theater, 3.8
Countryside High School 2003 — 2007
Coldwell Banker Residential Brokerage September 2013 - Present
Evergreen Realty & Associates September 2012 - September 2013
Fidelity National Information Services December 2000 - December 2008
First American Title / SMS January 1998 - November 2000
Skills
Short Sales, REO, Sellers, Foreclosures, First Time Home Buyers, Listings, SFR, Buyer Representation, Single Family Homes, Relocation, Referrals, Condos, Investors, Investment Properties, New Home Sales, Real Estate, Move Up Buyers, Income Properties, Residential Homes, Real Property
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2013 — 2015
Bachelor's of Science in Management, Business, Management, Marketing, Global Leadership and Related Support Services, 3.5 GPA
Irvine Valley College 2006 — 2011
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities, 3.8 GPA
UCI 2003 — 2003
PMP Certification Training, Project Management, A
Computer Learning Center 1998 — 2000
Computer Operations, Computer and Information Sciences and Support Services
LanceSoft, Inc. July 2014 - Present
LanceSoft, Inc. April 2012 - July 2014
Fidelity National Information Services February 2011 - November 2011
Firstsource Solutions Limited September 2009 - February 2011
Skills
Recruiting, Benefits Negotiation, Microsoft Office, IT Recruitment, Human Resources, Lotus Notes, Employee Benefits, Technical Recruiting, Workforce Management, Screening Resumes, Screening, Troubleshooting, Cold Calling, Windows 7, Internet Recruiting, Vendor Management, Customer Service, Project Management, Talent Acquisition, Team Management, Process Improvement, Team Leadership, Due Diligence, Operational Excellence
Education
IGNOU 2009 — 2012
Bachelor's degree, Tourism and Travel Services Management
High Touch Technologies September 2014 - Present
Dynamic Computer Solutions of Topeka, Inc. October 2011 - September 2014
Layne Christensen November 2008 - March 2010
Westar Energy July 2003 - October 2008
Fidelity National Information Services April 2003 - July 2003
Huhtamaki July 2002 - November 2002
Skills
Aruba Wireless, ShoreTel, Microsoft Technologies, Windows, Lotus Notes, Windows Server, Network Administration, SQL, Blackberry, BMC Remedy, HP, Novell, PeopleSoft, Software Installation, Active Directory, Windows 7, Troubleshooting, Technical Support, Microsoft Exchange, Networking
Education
Washburn University 2010 — 2012
BA, Business Managment
Johnson County Community College 2002 — 2003
AAS, Information Technology
University of Kansas 1999 — 2001
Arkadin December 2014 - Present
AccuConference August 2004 - November 2014
Independant Consultant June 2003 - August 2004
LinQ Telecom May 2001 - June 2003
Business Objects January 2001 - May 2001
HealthMarkets March 2000 - December 2000
Open Systems Group August 1999 - March 2000
I.T. Partners August 1998 - August 1999
Fidelity National Information Services December 1995 - August 1998
Skills
Microsoft SQL Server, IIS, WCF, Web Services, ASP.NET, SSRS, .NET, SSIS, T-SQL, Testing, Visual Studio, Software Development, C#, HTML, AJAX, VB.NET, Virtualization, System Deployment, Business Intelligence, VMware, Business Analysis, Consulting, CRM, Certified Scrum Master..., Project Management, Enterprise Architecture, Databases
Education
Kaplan University 2013 — 2014
Master of Science (MS), Information Systems, 4.0 GPA
The University of Texas at Arlington 1994 — 1998
BS, Computer Science and Engineering
Fidelity National Information Services February 2009 - Present
Fidelity National Information Services 2008 - 2009
Skills
VMware, Active Directory, Troubleshooting, Security, Data Center, Firewalls, Cisco Technologies, SharePoint, Windows, Microsoft Exchange, Windows Server, Networking, Virtualization, ITIL, VMware ESX, Disaster Recovery, Network Security, Network Administration, Integration, Servers, IT Operations, IT Management, System Deployment, Citrix, DNS, IIS
Education
VMware 5.1 2013 — 2014
VCP
Ivy Tech Community College 1981 — 1984
Associate, Digital Electronics
FIS - Fidelity Information Services February 2015 - Present
Fidelity National Information Services December 2013 - Present
Publix September 2011 - Present
Civilian marksmanship program June 2012 - July 2012
Civilian marksmanship program June 2011 - July 2011
Skills
Time Management, Teamwork, Microsoft Office, Microsoft Excel, Customer Service, Retail, PowerPoint, Microsoft Word, Requirements Analysis
Education
University of Alabama at Birmingham 2009 — 2013
B.S. Finance, Financial Management
Jacksonville State University 2008 — 2011
Finance
First Financial Bank, May 2014 - Present
Fidelity National Information Services June 2013 - May 2014
Verizon Wireless March 2008 - April 2012
Skills
Technical Support, Troubleshooting, Wireless, Microsoft Office, Call Centers, Blackberry, Telecommunications, Customer Service, TCP/IP, Mobile Devices, Cellular Communications, Remote Desktop, Case Management System, CDMA, Android, LTE, iOS, Computer Maintenance, Microsoft Exchange, Mac OS, Windows, Linux, Computer Repair, Oracle, Kronos, IEX Total View, Remedy Ticketing System, IBM AS/400, Lexmark Printers, Dell KACE, VMware, Device Manager
Education
ITT Technical Institute-Little Rock 2006 — 2008
Associate's degree, Computer Electronic Engineering Technology
State of Arkansas April 2015 - Present
Fidelity National Information Services April 2014 - April 2015
Acxiom June 2010 - April 2014
Tek Systems April 2010 - June 2010
University of Arkansas at Little Rock December 2009 - April 2010
Alltel Wireless January 2005 - February 2009
Alltel Wireless January 2001 - January 2005
Alltel Wireless January 2001 - January 2005
Alltel Wireless January 1999 - January 2001
Alltel Information Services January 1991 - January 1999
Skills
MS Project, SDLC, Software Documentation, Cross-functional Team..., Project Planning, Business Intelligence, Project Management, Leadership, Change Management, Telecommunications, Management, Data Warehousing, PMP, Software Development, Microsoft Project, Vendor Management, PMO
Education
University of Arkansas at Little Rock 2009 — 2012
Masters, Management Information Systems
University of Arkansas at
University of Arkansas at
John Brown University 2002 — 2004
BACHELOR OF SCIENCE, BUSINESS INFORMATION SYSTEMS
John Brown University
BACHELOR OF SCIENCE, BUSINESS INFORMATION SYSTEMS
John Brown University
BACHELOR OF SCIENCE, BUSINESS INFORMATION SYSTEMS
Ouachita Technical College
Ouachita Technical College
Ouachita Technical College
Paulette Rowland
Fidelity National Information Services January 2001 - Present
Gulf States Steel 1998 - 2000
Skills
Microsoft SQL Server, Call Center..., Technical Support, Technical Documentation, Software Installation, Incident Management, Change Management, Windows Server, Windows 7, WebEx, Bomgar, NetOp, Backup Exec, Microsoft Office, Febooti Automation..., VPN, Disaster Recovery, IT Operations, Help Desk Support, Active Directory, Citrix, SharePoint, Windows XP, IT Management, ITIL v3 Foundations..., SDLC, SQL, Software Documentation, Business Analysis
Education
Jacksonville State University 1995 — 1999
Bachelor's degree, Computer Science
ITT Technical Institute March 2011 - April 2013
Fidelity National Information Services 2013 - 2013
JPMorganChase Retirement Plan Services LLC September 1995 - January 2009
Skills
Word, Microsoft Office, Customer Service, Excel, VMware, PowerPoint, Operating Systems, Software Installation, Microsoft Excel, Active Directory, Computer Hardware, Troubleshooting, Windows Server, Windows 7, Microsoft Office 2007, Outlook, Cabling, Microsoft Word, Windows 2000, Access, Data Entry, Windows, XP, Computer Repair, Laptops, Computer Maintenance, Technical Support, A+ Certified, HTML, Windows Vista, Help Desk Support, Software Documentation
Education
ITT Technical Institute-Greenfield 2011 — 2013
Associate’s Degree, Information Technology & Computer Network Systems
Washington High School, Milwaukee, WI 1972 — 1975
High School Diploma
CVS Health March 2015 - Present
CVS Health November 2012 - March 2015
CDW June 2012 - August 2012
Fidelity National Information Services September 2007 - June 2012
Focus Receivables Management September 2006 - September 2007
Crawford and Company February 2005 - September 2006
Skills
Employee Relations, Benefits, Human Resources, Strategic Human..., Human Resource..., Technical Recruiting, Recruiting, Contract Recruitment, College Recruiting, Microsoft Office, Employee Benefits, New Hire Orientations, Internet Recruiting, Leadership, Talent Acquisition, Management, Applicant Tracking..., HRIS, Onboarding, Interviews, Taleo, Screening, Talent Management, Temporary Placement, Screening Resumes, Succession Planning, IT Recruitment, HR Policies, Benefits Negotiation, Deferred Compensation, Resource Management, Networking, Employer Branding, Employee Engagement, Staffing Services, Sourcing, Vendor Management, Job Descriptions, Temporary Staffing, PeopleSoft, SDLC, Benefits Administration, Training, Time Management, Executive Search, Workforce Planning, Employee Training, Performance Management, HR Consulting, Hiring
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Master of Project Management, Project Management, 3.94
Purdue University 1999 — 2004
Bachelor, Organizational Leadership
Purdue University 1999 — 2003
Associates of Science, Computer Graphics Technology
Network Synergy Group May 2013 - Present
PLAYBOY Energy Drink May 2013 - Present
GrindTIME MAGAZINE November 2007 - Present
nFinanSe August 2011 - October 2012
Fidelity National Information Services May 2008 - December 2009
Academic Financial Solutions May 2005 - June 2007
Skills
Entertainment, Music, Music Industry, Music Production, Record Labels, Music Publishing, Film, A&R, Graphic Design, Social Media, Advertising, Social Media Marketing, Web Design, Talent Booking, Songwriting, Social Networking, Online Advertising, Creative Direction, Photoshop, Marketing, Digital Media, Video Production, Brand Development, Online Marketing, Video Editing, Entrepreneurship, Corporate Branding, Photography, Magazines
Education
St. Petersburg College 2013 — 2016
AA
International Academy of Design 2007 — 2009
None
Navy-Marine Corps Relief Society (NMCRS) October 2006 - November 2007
Fidelity National Information Services November 2004 - November 2005
American Diabetes Association April 2004 - November 2004
American Diabetes Association February 1999 - April 2004
The Leukemia & Lymphoma Society August 1998 - February 1999
Skills
Case Managment, Community Outreach, Nonprofits, Program Development, Volunteer Management, Fundraising, Public Speaking, Sales Presentations, Project Management, Proposal Writing, Health Seminars, Special Events..., Social Services, Coordinating Special..., Direct Sales, Manage Client..., Budget Process, Event Management, Volunteer Recruiting, Community Development, CRM
Education
Kent State University 1992 — 1997
Bachelor of Arts (BA), 3.3
Kent State University 1992 — 1997
Bachelor of Arts (BA), Criminal Justice and Corrections
Terradatum November 2014 - Present
Real Estate Digital December 2013 - October 2014
Keller Williams Realty Memorial July 2009 - July 2014
Technology Consultant January 2007 - October 2009
Quadrant2 - 360Agent December 2004 - December 2007
Real Estate Marketing Associates October 2002 - December 2004
FNRES (Fidelity National Real Estate Solutions) January 2002 - August 2003
Fidelity National Information Services January 2002 - August 2003
eNeighborhoods - IPLACE / HOMESTORE January 2000 - December 2001
eNeighborhoods 1999 - 2001
Skills
Real Estate, Selling, Marketing Strategy, Public Speaking, Cross Selling, Strategic Technology..., Technology Product..., CRM, Product Marketing, Training, Business Strategy, Real Estate Transactions, Investors, Residential Homes, Start-ups, Direct Sales, Marketing, Management, Strategy, Sellers, Negotiation, New Home Sales, Business Development, Sales Management, Investment Properties, Resellers, Relocation, Referrals, First Time Home Buyers, REO, Sales
Education
San Diego State University-California State University 1991 — 1993
Bachelor of Arts, Economics, minor in Real Estate
Irvine Valley College 1988 — 1991
AA, Business
Bank of America November 2014 - Present
Bank of America March 2012 - March 2014
TCS Wireless June 1993 - January 2014
JPMorgan Chase October 2011 - March 2012
PHH Mortgage April 2010 - March 2011
Fidelity National Information Services June 2006 - January 2009
Jones College 1999 - 2000
Skills
Troubleshooting, Incident Management, Software Documentation, Customer Service, Process Improvement, Access, Microsoft Office, Disaster Recovery, Outlook, Windows, Banking, Operating Systems, Mortgage Lending, Data Analysis, Loan Servicing, Risk Management, Mortgage Banking, Loan Origination, Residential Mortgages, Refinance, Telecommunications, IT Management, Call Centers, Visio, Information Technology, Business Analysis
Education
Jones College-Jacksonville 1997 — 1999
Bachelor of Science, Computer Information Systems
University of North Florida 1995 — 1996
Computer Science
University of Florida 1993 — 1995
Electrical Engineering
Fidelity National Information Services December 2013 - Present
FSV Payment Systems (now part of US Bank) August 2012 - December 2013
FDIC December 2009 - September 2012
Hinshaw & Culbertson September 2006 - December 2009
Citizens Financial Bank December 1994 - September 2006
Skills
Litigation, Commercial Litigation, Banking, Corporate Law, Financial Institutions, Consumer Law, Corporate Governance, Banking Law, Loans, Securities, Bankruptcy, Legal Research, Credit, Legal Writing, Due Diligence
Education
Indiana University School of Law—Bloomington 1982 — 1985
J.D.
Purdue University Calumet 2001 — 2003
MBA
Indiana University Bloomington 1978 — 1982
BA, Economics & History
University of South Florida March 2014 - Present
Fidelity National Information Services February 2008 - September 2011
Fidelity National Information Services August 2006 - February 2008
Fidelity National Information Services August 2005 - August 2006
Certegy August 1999 - August 2005
Equifax Payment Services August 1997 - August 1999
Automation Research Systems December 1993 - July 1997
DRG Industries, INC January 1991 - December 1993
Pfizer (formerly Wyeth/Ayerst Laboratories) January 1990 - January 1991
Skills
Oracle Applications, Oracle SQL, PL/SQL, Microsoft Office, SQL*Plus, SQL, Oracle, Databases, Systems Analysis, Visio, Data Modeling, ETL, Requirements Gathering, Data Warehousing, SDLC, Software Documentation, Requirements Analysis, Integration, Business Analysis
Education
Immaculata College 1985 — 1989
Bachelor of Arts (BA), Mathematics and Computer Science
UST Global August 2015 - Present
SLK November 2014 - August 2015
Argha Services,Inc April 2014 - November 2014
Concept Software & Services Inc April 2013 - March 2014
Fidelity National Information Services March 2012 - April 2013
MetLife GOSC April 2011 - March 2012
HCL Technologies October 2010 - April 2011
HCL Technologies October 2010 - December 2010
UST Global January 2010 - October 2010
HCL Technologies October 2005 - December 2009
Skills
SQL Server 2000-2008, SSIS, Solutions Development, Solution Architecture, ETL, Bids, ASP, VB.NET, SSAS, SSRS, Database Design, Web Applications, Application Development, Unica, Netezza, PL/SQL, DB2, IT Project & Program..., Software Project..., Agile Project Management, Migration Projects, Business Intelligence, Big Data, Hadoop, MapReduce, DWH, Unica Affinium Campaign, IVR Technology, Microsoft SQL Server, Service Delivery, SQL, XML, Data Warehousing, .NET, ASP.NET, Web Services, Data Migration, JavaScript, Requirements Analysis, Software Development
Education
Sikkim Manipal University 2002 — 2005
B.Sc, Information Technology
Shah Satnam Ji Boys School 2001 — 2002
12th
Shah Satnam Ji Boys School 1998 — 2000
10th
Kendriya Vidyalaya 1990 — 1998
Schooling, Kota, Rajasthan
Ahead April 2012 - Present
IPsoft 2011 - 2012
Fidelity National Information Services July 2008 - July 2011
FIS-LPS July 2007 - August 2008
USCG August 2002 - July 2008
Skills
Incident Management, Change Management, Documentation, ITIL, IT Service Management, IT Operations, Service Delivery, Service Management, IT Governance, Process Improvement, IT Management, IT Strategy, Project Coordination, Governance, Software Documentation, Project Management, PMP, Vendor Management, Data Center, Disaster Recovery, Management, Business Process, VMware, Integration, Business Continuity, Servers, CRM, Virtualization, Troubleshooting, Windows Server, Active Directory, Infrastructure, Pre-sales, Information Technology, Leadership, Hardware, Technical Support, PMO, Visio, Analysis, Project Portfolio..., System Administration, Business Process..., Storage, Requirements Gathering, Managed Services, Program Management, Network Security, Enterprise Architecture, Microsoft Exchange
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master's degree, Information Technology Project Management
DeVry 2010 — 2012
BS in Technical Management, IT
Fidelity National Information Services May 2015 - Present
Accume Partners October 2013 - February 2015
Accume Partners March 2005 - October 2013
Legg Mason May 1999 - June 2004
Fidelity & Guaranty Life November 1998 - April 1999
USF&G Insurance November 1997 - November 1998
USF&G Insurance June 1996 - November 1997
USF&G Insurance February 1995 - June 1996
USF&G Insurance August 1993 - February 1995
Skills
Sarbanes-Oxley Act, Internal Controls, Internal Audit, Auditing, Enterprise Risk..., US GAAP, SEC filings, Insurance, GAAP, Risk Assessment, Accounting, Financial Accounting, COSO, Account Reconciliation, External Audit, CPA, Risk Management, Project Management, Microsoft Excel, Due Diligence, Financial Reporting, Financial Audits, Financial Statements, Vendor Management, Process Improvement, Corporate Governance, Business Process..., Access Database, Broker-Dealer, Process Flow Charts, Data Mining, Account Management, Contract Negotiation, Profit Margins, Finance, Banking, Operational Risk, Compliance, Audit, ERM, COSO Framework, Financial Services
Education
University of Maryland Francis King Carey School of Law 1997 — 2001
JD, Law
Kent State University 1990 — 1991
MBA, Business
Kent State University 1986 — 1990
BBA, Accounting
Black Knight Financial Services January 2015 - Present
Lender Processing Services, Inc. (LPS) October 2011 - Present
Lender Processing Services, Inc. (LPS) January 2009 - October 2011
Fidelity Information Services January 2007 - December 2008
Fidelity National Information Services February 2004 - December 2006
Alltel Information Services March 2001 - January 2004
Skills
Business Analysis, Loan Servicing, Mortgage Banking, Vendor Management, Risk Management, Process Improvement, Mortgage Lending, Financial Services, Leadership, IT Strategy, Banking, Portfolio Management, Mortgage Servicing, Requirements Gathering, Credit, Financial Modeling, Loans, Relationship Management, Team Building, IT Management, Strategic Planning, Loan Origination, Outsourcing, Business Development, Due Diligence, Executive Management, Business Process...
Education
Jacksonville University 2007 — 2008
MBA, Business
University of Tulsa 1989 — 1993
Bachelor of Science (BS), Business Administration and Management, General
FIS January 2015 - Present
Fidelity National Information Services May 2012 - Present
Fidelity National Information Services June 2008 - May 2012
Textura Middle East May 2007 - April 2008
Purposeful Pursuits Consulting/Coaching 2005 - 2007
Wildcard Systems, Inc. 1998 - 2004
Interealty Corp 1989 - 1998
Skills
Payments, Business Analysis, Payment Card Processing, Debit Cards, Vendor Management, Electronic Payments
Education
Virginia Polytechnic Institute and State University 1989 — 1993
MBA, Finance
James Madison University 1984 — 1987
BBA, Int'l Business/Finance
Citi August 2014 - Present
FSV Payment Systems June 2013 - August 2014
Fidelity National Information Services May 2011 - June 2013
Bank of America February 2010 - March 2011
Bank of America October 2007 - February 2010
Buckeye International February 2007 - October 2007
Skills
Banking, Management, Analysis, Financial Analysis, Process Improvement, Risk Management, Strategic Planning, Business Analysis, Customer Service, Team Leadership, Vendor Management, Sales, Accounting, Coaching, Budgets, Negotiation, Change Management, Leadership, CRM, Team Building, Project Management, Account Management, Retail Banking, New Business Development, Leadership Development, Sales Management, Business Development, Requirements Analysis, Training, Sales Operations, Strategy, Time Management, Program Management, Competitive Analysis, Visio, Relationship Management, IT Strategy, Analytics, Business Process..., Customer Experience, SQL, Software Documentation, Integration, SDLC, Business Process, Inventory Management, Project Planning, Cross-functional Team..., Product Management, Six Sigma
Education
Jacksonville University 2009 — 2011
MBA, Finance & Leadership
University of Florida 2002 — 2006
B.S., Microbiology & Cell Science
Fidelity National Information Services December 2012 - Present
netfusionservices August 2012 - October 2012
Blue Cross Blue Shield of Arizona January 2012 - October 2012
Peter Piper, Inc. April 2011 - January 2012
CenturyLink September 2006 - April 2011
Fast-teks On-Site Computer Services February 2007 - June 2009
BDI January 2007 - April 2009
Geek Squad March 2005 - September 2007
Skills
A+ <2004, Security+ <2004, Networking+ <2005, VMware ESX, VMware, Windows Server, Windows Server 2003, Windows 7, Windows Server 2008, Cisco IOS, Cisco, Cisco Switches, Acronis, Norton Ghost, Backup Exec, A+, Cisco Nexus, Novell Certified, Microsoft Exchange, Systems Analysis, System Administration, System Design, System Architecture, xen server, CommVault, Cisco Technologies, Linux, Microsoft SQL Server, Xen
Education
Johnson County Community College 2003 — 2006
Technical, I.T/bussiness
Johnson County Community College 2003 — 2006
Information Technology, A.A.S., Networking
Fidelity April 2007 - Present
Fidelity National Information Services January 2006 - April 2007
Atlantic Data Services January 1996 - January 2005
Skills
Outsourcing, Management, Project Management, Banking, SDLC, Business Analysis, Vendor Management, CRM, Process Improvement, IT Strategy, Project Portfolio..., Business Process..., Business Process, PMO, Product Management, Management Consulting, Enterprise Software
Education
Jones International University 2003 — 2004
Master of Business Administration (MBA), International Business
Lesley College 1992 — 1994
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, 4.0
Scion Dental October 2014 - Present
Scion Dental March 2012 - October 2014
Vestica Healthcare August 2011 - March 2012
Fidelity National Information Services September 2009 - January 2011
Vestica Healthcare August 2004 - January 2009
Wisconsin Health Fund November 2000 - February 2002
Hill Physicians Medical Group March 1996 - May 2000
Skills
HIPAA, Health Insurance, Microsoft Office, Process Improvement, Leadership, Training, Provider Relations, Access, Healthcare, Insurance, Microsoft Word, Strategic Planning
Education
Baytown Sterling
Kaplan University
Bachelor of Science (BS), Business Administration, Management and Operations
Kaplan University
Master of Science (M.S.), Health/Health Care Administration/Management
Aristocrat February 2015 - Present
Hilton Worldwide July 2014 - February 2015
Fidelity National Information Services March 2013 - July 2014
Firstbank PR May 2011 - March 2013
Computer Paradise May 2005 - April 2011
Skills
Information Security, Information Security..., IT Management, Windows Server, Active Directory, Windows, Banking, Business Continuity, Servers, XP, Business Analysis, Microsoft Certified..., CompTIA, Network, Microsoft Certified..., Operating Systems, System Administration, Computer Security, Microsoft Exchange, Networking, Windows 7, Technical Support, Microsoft Technologies, IT Operations, Information Technology, Computer Forensics, Help Desk Support, Business Intelligence, Vendor Management, Hardware, Storage, Network+, Windows XP, Windows Vista
Education
Inter American University School of Law 2011 — 2015
JD, JurisDoctor
University of Phoenix 2009 — 2011
MBA Technology Management, Bussiness
Universidad de Puerto Rico 2001 — 2009
BC Computer Science, Computer Science
Fidelity National Information Services October 2007 - Present
RBS Lynk February 2005 - October 2007
Scientific Games 2003 - 2005
Skills
Technical Support, Process Improvement, Program Management, Project Management, ATM networks, Vendor Management, Disaster Recovery, Quality Assurance, SharePoint, Operations Management, Training, Access, Troubleshooting, Analysis
Education
Iowa State University 1998 — 2002
Bachelor of Science (BS), Public Health
Fidelity National Information Services April 2010 - March 2011
Effone Technologies Pvt Ltd November 2006 - March 2010
Foresee Information Systems Pvt. Ltd October 2004 - October 2006
Skills
.NET, ASP.NET, VB.NET, C#, ASP.NET MVC, ASP.NET AJAX, jQuery, Web Services, Visual Studio, Entity Framework, Microsoft SQL Server, Oracle, SQL, SSRS, SDLC, Software Development, IIS, Agile Methodologies, XML, Databases, Integration
Education
Karnatak University 1997 — 2001
BE, Communication, Digital, Computer Science
Fidelity National Information Services June 2007 - October 2010
Kelly Education August 2005 - June 2007
Duval County Public Schools October 2000 - July 2005
US Navy May 1977 - May 1997
Skills
Windows, Documentation, AS400, SQL, Desktop Support, Microsoft Office, Operating Systems, Access, Customer Relations, Troubleshooting, Software Documentation, Technical Support, System Administration, Training, Linux, SharePoint, Visio, Active Directory, Networking, Customer Service
Education
Jones College 2003 — 2007
Computer Information Systems
Jones College-Jacksonville 2003 — 2007
Bachelor of Science (BS), Computer Information Systems
Jones College 1997 — 2000
Bachelor of Business Administration (BBA), Bachelor of Computer Information Systems
Jones College BS Business Admin 2000 3.81 gpa 1997 — 2000
Fidelity National Information Services November 2008 - Present
Fidelity National Information Services November 2008 - Present
eFunds 2003 - 2007
Solect Technology Group 1998 - 2000
Skills
Start-ups, Corporate Law, Corporate Governance, Venture Capital, Strategic Partnerships, Mergers, Licensing, Mergers & Acquisitions, Intellectual Property, Due Diligence, Strategy, Joint Ventures, Financial Services, Contract Negotiation, Legal Documents, Executive Management
Education
Queen's University 1990 — 1993
LLB, Law
Ivey Business School at Western University 1984 — 1986
HBA
Western University 1982 — 1986
Fidelity National Information Services April 2013 - Present
Next Gen Tech June 2008 - March 2013
NBD International October 2006 - June 2008
Skills
Apple, Windows, Linux, Web Design, JavaScript, Java, Servers, Networking, Wireless Networking, Training, Certifications, Break Fix, Dreamweaver, Windows Server, Computer Hardware
Education
Kent State University 2006 — 2009
Associate of Applied Business in Network Technology, Computer Engineering Technology, 3.9
OpenText (formerly GXS) June 2008 - Present
California State Automobile Association July 2006 - June 2008
Ameriquest Mortgage November 2003 - May 2006
Fidelity National Information Services June 2002 - November 2003
Compuware August 2001 - May 2002
Spherion Technology August 1999 - July 2001
Colorbus July 1994 - July 1999
Skills
QTP, Test Automation, VBScript, Agile Testing, Quality Assurance, Software Quality..., Automation, Rally, Agile Methodologies, WinRunner, Scrum, Testing, Web Applications, Test Cases
Education
Irvine Valley College 1995 — 1996
AS, Digital Electronics
Carson City High School 1984 — 1988
Bloomin' Brands, Inc. October 2012 - Present
Arbitration Forums Inc January 2011 - October 2012
SAIC October 2008 - November 2010
WellCare September 2007 - May 2008
Fidelity National Information Services May 2005 - September 2007
Computer Management Corp. February 2005 - June 2005
E-Smart Technologies January 2004 - February 2005
Skills
SOA, Java Enterprise Edition, Integration, Spring, Architecture, Databases, SDLC, Web Services, XML, ESB, Security, Java, SOAP, Software Development, Enterprise Architecture, JBoss Application Server, Agile Methodologies, J2EE, R, Statistical Learning
Education
Stanford University 2015 — 2016
Statistical Learning
The Johns Hopkins University 2014 — 2015
Data Science, With Distinction
Jones International University 2008 — 2010
MBA, Information Security, 4.0
Tampa College 1989 — 1993
BSCS, Computer Science, 3.67
Southeastern Grocers July 2014 - Present
Florida Blue July 2007 - June 2014
Fidelity National Information Services 2005 - 2007
NEFEC 2003 - 2005
DPI - Data Processors International 1998 - 2003
West Corporation 1996 - 1998
AT&T 1989 - 1995
Skills
Information Architecture, Data Warehousing, Business Intelligence, Metadata Management, Data Modeling, Data Integration, SharePoint, Master Data Management, SSIS, Analytics, Databases, Microsoft SQL Server, SSRS, DB2, Dashboard, Architecture, Information Management, SAS, Analysis Services, Erwin, Enterprise Architecture, Leadership, Management, SDLC, Visio, ETL, Requirements Gathering, Requirements Analysis, Systems Analysis, SQL, Software Project...
Education
Nova Southeastern University 1990 — 1992
Masters, Business Administration
Jacksonville University 1985 — 1989
Bachelors, Computer Science
Cardtronics July 2010 - Present
Fidelity National Information Services 2003 - April 2010
Metavante 1997 - 2003
James & Scott Associates 1996 - 1997
Johnson Controls 1988 - 1996
Education
Northwestern University - Kellogg School of Management
Leadership Development Program
Keller Graduate School of Management of DeVry University 1996 — 1997
Masters in Human Resources Program Coursework
University of Wisconsin-Whitewater
Bachelor of Science
Keller Williams Realty March 2015 - Present
Synergy Wellness LLC April 2013 - December 2014
Nestle/Dreyer's Grand Ice Cream September 2008 - December 2009
Fidelity National Information Services 2007 - 2008
Procter & Gamble 2005 - 2007
The Gillette Company 2004 - 2005
The Gillette Company 1991 - 2003
The Gillette Co. 1977 - 1991
Skills
Shopper Marketing, Cross-functional Team..., Customer Insight, Competitive Analysis, Sales Management, Marketing Management, Marketing Strategy, FMCG, Brand Management, Product Marketing, Trade Marketing, Market Planning, Product Development, Key Account Management, Sales Operations, Consumer Products, Sales, Forecasting, Management, Retail, New Business Development, Merchandising, Marketing, Program Management, Training, Strategy, Key Account Development, Business Planning, Account Management, Market Analysis, Strategic Planning, Selling, Leadership, Contract Negotiation, P&L Management, Business Development, Market Research, Product Launch, B2B, Strategic Partnerships, CRM, Executive Management, Segmentation, Product Management, Brand Development, Lead Generation, Pricing, Go-to-market Strategy, Start-ups, Marketing Research
Education
Indiana University Bloomington
BS, Management
National Government Services April 2011 - Present
WellPoint September 2008 - April 2011
IBM ECM Americas Board 2006 - January 2011
Anthem March 2005 - September 2008
Anthem February 2004 - February 2005
Fidelity National Information Services 2001 - 2004
Cybertek 1998 - 2001
Skills
Vendor Management, Enterprise Architecture, Enterprise Content..., Enterprise Software, IT Strategy, SDLC, Integration, SOA, IT Service Management, Business Process..., SharePoint, Management, FileNet, E-business, Oracle, Healthcare Information..., Information Technology, Business Process..., Software Development, Business Intelligence, Web Services, Business Analysis, Healthcare IT, Records Management, Six Sigma, Data Warehousing, Program Management, Leadership, eForms, BPO, OCR, RightFax, Technologist, WebSphere Portal, Offshore Drilling, Offshore, BPMN, Pega PRPC, Innovator, Turnaround Specialist, Collaborative Leadership, Collaboration Solutions, Data Warehouse..., Business Analytics, Internet Strategy, Web Analytics, Application Architecture, Project Management, Process Improvement, Strategy
Education
Indiana Wesleyan University 1994 — 1996
BSBA
Indiana University-Purdue University at Indianapolis 1979 — 1986
Associate of Arts and Sciences (A.A.S.)
QSPEC Solutions, Inc. November 2013 - Present
Tucson Association of REALTORS MLS February 2012 - October 2013
PPM Information Solutions March 2007 - February 2012
Fidelity National Information Services November 2004 - March 2007
Oregon Department of Transportation June 2003 - December 2004
TEK Systems November 1998 - 2004
Netsales 2000 - 2000
Skills
SQL Server, Photoshop, Microsoft SQL Server, Windows Server, Servers, Databases, Active Directory, Software Documentation, Process Improvement, Troubleshooting, Windows, Microsoft Office, Project Management, Software Installation, Business Analysis, Computer Hardware, Networking, SQL, Training, Microsoft Exchange, Technical Support, T-SQL, System Administration, Database Administration, Laptops, Web Applications, Security, Help Desk Support, Disaster Recovery, IT Management, Firewalls, Hardware, Integration
Education
Johnson County Community College 1994 — 1995
Johnson County Community College 1993 — 1995
Shawnee Mission South
Cognizant Technology Solutions August 2011 - Present
CoreLogic January 2008 - August 2011
First Indian Corporation Private Limited 2008 - 2010
First Indian Corporation Private Limited 2008 - 2010
Fidelity National Information Services January 2006 - December 2007
Fidelity Information Services 2006 - 2007
Descon Limited April 2005 - January 2006
Manjushree Infotech November 2003 - April 2005
Sunrise Technologies 2003 - 2004
MindSET Consulting (P) Ltd June 2000 - November 2003
Skills
.NET, WCF, Web Services, ERP, Agile Methodologies, SOA, Software Project..., PL/SQL, SDLC, Requirements Analysis, Oracle, Microsoft SQL Server, ASP.NET, XML, Java Enterprise Edition, VSS, C#, Scrum, Design Patterns, Solution Architecture, LINQ, SQL, JavaScript, OOP, Requirements Gathering
Education
sikkim manipal university 2010 — 2012
MBA, Project Management
IGNOU 2001 — 2005
MCA, Computer Applications
University of Calcutta 1997 — 2000
B.SC., Computer Applications
Fidelity National Information Services August 2012 - Present
Fidelity National Information Services 2008 - Present
Rosemount Office Systems 1997 - 2008
Education
Iowa State University
HOA Capital Advisors, LLC July 2014 - Present
Matt Martin Real Estate Management March 2013 - July 2014
Default Resource / Insight Service Solutions January 2011 - March 2013
Ocwen Financial / Altisource Portfolio Solutions 2007 - 2011
Fidelity National Information Services 2002 - 2007
Deutsche Bank / RREEF 1999 - 2001
Skills
Business Development, Strategic Planning, Product Development, Business Analytics, Default, Consulting, REO, Executive Management, Loss Mitigation, Mortgage Lending, Business Analysis, New Business Development, Management, CRM, Leadership, Real Estate, Loan Servicing, Due Diligence, Loans, Asset Managment, Mortgage Servicing, Refinance, Analysis, Loan Origination, Banking, Enterprise Software, Mortgage Banking, Credit, Underwriting, Finance, Sales, Asset Management, Mortgage Underwriting, Appraisals, Portfolio Management, Business Intelligence, Negotiation, Residential Mortgages, Training
Education
The University of Texas at Austin 1996 — 1998
Master of Business Administration (M.B.A.), Finance and Real Estate
Indiana University Bloomington 1988 — 1992
BA, Psychology and Sociology
Pearson VUE February 2012 - Present
Fidelity National Information Services November 2010 - February 2012
Canon Financial Services, Inc. June 2010 - November 2010
Villanova University January 2009 - June 2010
Skills
SQL, Java, Spring, PL/SQL, Hibernate, JSP, XML, JavaScript, AJAX, Subversion, Struts, Tomcat, Java Enterprise Edition, SOA, EJB, Agile Methodologies, Servlets, Unix, Databases, Object Oriented Design, Scrum, Web Services, Unix Shell Scripting, Microsoft SQL Server, jQuery, JBoss Application Server, JBoss Seam, Oracle, J2EE, JMS, Backbone.js, RESTful WebServices, Spring Framework, Tealeaf, Marionette js, AngularJS
Education
Villanova University 2008 — 2010
Masters, Computer Science
Jawaharlal Nehru Technological University 2004 — 2008
B.Tech, Computer Science
Jack Henry & Associates 2013 - Present
STJ-CA, INC 2013 - Present
Fidelity National Information Services November 2010 - May 2013
Codeworks, Inc. 2010 - 2013
Wells Fargo 2009 - November 2010
Collabera 2009 - 2010
Principal Global Investors October 2006 - April 2009
eFunds/Fidelity National Information Services 2005 - 2006
Codeworks, Inc. 2005 - 2006
Federal Reserve Bank of Chicago 2001 - 2004
Skills
ACH, ATM, EFT, Equities, Payments, Business Analysis, SDLC, POS, Banking, Business Requirements, Software Project..., Requirements Gathering, User Acceptance Testing, Vendor Management, SQL, Program Management, Compliance, Product Management, Problem Solving, Testing, Project Planning, Customer Relations, Credit Cards, Quality Assurance, Account Management, Credit Card Processing, Electronic Funds..., Process Improvement, General Ledger, EBT, ATM networks, Certified Scrum Master..., Software Quality..., Software Documentation, CRM, Waterfall, Legacy Systems, Customer Conversion, Data Conversion, Federal Reserve, Budgets, Business Planning, Sales, Training, Technical Presentations, Product Development, Real Time, Disaster Recovery, HP NonStop, Payment Card Processing
Education
Iowa State University 1974 — 1978
Bachelor of Science (B.S.), Industrial Administration
TD (through ProCom) October 2014 - Present
FIS Global November 2011 - July 2014
Wachovia - WellsFargo January 2010 - November 2011
Intercede Services 2007 - 2009
Fidelity Information Services April 2003 - August 2006
Fidelity National Information Services April 2003 - August 2006
Sanchez Data Systems 2003 - 2006
Fiserv November 2000 - September 2002
NEC Business Network Solutions February 2000 - October 2000
NationsBank 1996 - 2000
Education
Kaplan University 2014 — 2015
Medical Billing and Coding Certification Program, Medical Insurance Coding Specialist/Coder, A
Pennsylvania State University 1994 — 1996
Associates, Business Administration
Penn State University
Associates, Business Administration
BBVA Compass May 2010 - Present
Fidelity National Information Services March 2005 - August 2008
Modis 1995 - 2008
The Home Depot June 2002 - February 2005
CheckFree February 2001 - June 2002
CoreCommerce, Inc December 2000 - January 2001
FBS August 1995 - December 2000
TSYS August 1994 - August 1995
Federated Systems Group January 1991 - August 1994
Contel May 1990 - December 1990
Education
Indiana University-Northwest 1982 — 1986
Associates, Computer Science
Better Being Thailand July 2015 - Present
Pearce & Associates Advisors April 2007 - Present
Fiidelity Information Systems July 2004 - April 2007
Fidelity National Asset Management 2005 - 2007
Fidelity National Information Services 2004 - 2007
Jan-Pro Cleaning Systems 2000 - 2001
Wachovia September 1997 - January 2000
First Union National Bank September 1993 - January 2000
First Union September 1993 - January 2000
First Union Mortgage Corp 1993 - 1997
Skills
Process Engineering, Credit, Loans, Start-ups, Vendor Management, Mortgage Banking, Liquidation, Technology, Change Management, Product Management, Mortgage Lending, Banking, Financial Services, Cross-functional Team..., Risk Management, Loan Servicing, Portfolio Management, Project Portfolio..., IT Strategy, Finance, Management, Business Strategy, Due Diligence, Mergers & Acquisitions, Mortgage Servicing, Leadership, Financial Modeling, Loss Mitigation, Strategic Planning, Analytics, Business Process..., Executive Management, New Business Development, Credit Risk, Business Intelligence, Business Development, Financial Analysis, SDLC, Process Improvement, Analysis, Business Planning, Relationship Management, Financial Risk, Business Analysis, Program Management, Call Centers, Credit Cards, Payments, Business Process, Strategy
Education
Isenberg School of Management, UMass Amherst 1975 — 1976
MBA, Finance
Norwich University 1971 — 1975
BS, Business
Fidelity National Information Services March 2012 - Present
Wausau Financial Systems April 2006 - March 2012
Metavante July 1995 - February 2006
MGIC 1983 - 1995
Andersen Consulting 1980 - 1983
U.S. Army October 1971 - October 1974
Skills
Leadership, Payments, Program Management, SDLC, Process Improvement, Project Management, Management, Business Analysis, PMO, Vendor Management, Consulting, Professional Services, Enterprise Software, Business Intelligence, Business Process..., IT Strategy, Executive Management
Education
Indiana University - Kelley School of Business 1975 — 1979
AB and MBA, Political Science [AB] Finance and Accounting [MBA]
Interactive Intelligence June 2012 - Present
Independent Consultant September 2010 - June 2012
Fidelity National Information Services August 2004 - September 2010
Expert Consultants Inc. January 2002 - July 2004
Intermedia October 2000 - November 2001
Voice Stream Wireless/Aerial Communications December 1998 - September 2000
Nextel January 1997 - December 1998
Cable & Wireless 1992 - 1997
Skills
Call Center, Workforce Management, Process Improvement, IVR, Telecommunications, ACD, CTI, Customer Relations, Customer Service, Strategic Planning, Team Building, Operations Management, Forecasting, Performance Management, Vendor Management, Customer Satisfaction, Account Management, Problem Solving, Customer Experience, Vendor Relations, Team Leadership, Business Intelligence, Quality Assurance, Avaya, Process Consulting, Contact Center Design, IEX, Customer Analytics, Expense Reduction, Workforce Planning, Situational Leadership, Trust Services, Project Management, Call Centers, Business Process...
Education
James Madison University 1980 — 1984
BS, Psychology
Wells Fargo Home Mortgage September 2012 - Present
Fidelity National Information Services November 2011 - September 2012
MTS Medication Technologies February 2008 - August 2011
Premier Mortgage Funding, Inc May 2006 - May 2007
Wells Fargo Equity Direct February 2005 - April 2006
The Palmer Group October 2004 - January 2005
Commercial Federal Bank March 2003 - July 2004
Digital Data Resources April 1999 - March 2003
Skills
Staff Recruitment, Worker's Compensation, Orientation & Onboarding, HRIS, Osha 300/300A Filing, EEOC, Benefits Administration, HR Policies & Procedures, Employee Relations, Safety Inspections, Sharepoint, Outlook, MS Excel, MS Word, MS Powerpoint
Education
Kaplan University-Davenport Campus 2011 — 2013
Associate's Degree, Business Administration, 3.69
Pleasantville High School 1993 — 1996
Diploma
Fidelity National Information Services February 2012 - Present
Pilgrim Imports September 2011 - February 2012
Victoria's Secret August 2011 - January 2012
Iowa State University October 2010 - May 2011
Skills
Business Analysis, Marketing Research, Analysis, Business Intelligence, Marketing Communications, Microsoft Excel, Reporting & Analysis, Survey Methodology, Marketing Strategy, Team Leadership, Microsoft Word, Microsoft SQL Server, SharePoint, Data Analysis, SQL, PowerPoint, Access, Project Management
Education
Iowa State University - College of Business
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Microsoft January 2012 - Present
Microsoft July 2008 - December 2011
DCS Information Systems July 2009 - September 2010
Allstate August 2008 - March 2009
Fidelity National Information Services May 2008 - June 2008
DCS Information Systems February 2008 - April 2008
Allstate August 2007 - January 2008
Matria Healthcare September 2006 - July 2007
Bluefish TV January 2006 - August 2006
Skills
Software Development, Debugging, Database Development
Education
Kansas State University 2001 — 2005
Dual B.S., MIS & Management
Fidelity National Information Services January 2013 - Present
Kohl's Department Stores January 2011 - December 2012
Fidelity National Information Services March 1999 - December 2010
NuEdge (RTMS) June 1996 - February 1999
Frontier Technologies June 1994 - May 1996
Dow Jones May 1991 - June 1994
Skills
Quality Assurance, Testing, Quality Center, User Acceptance Testing, Performance Testing, SDLC, Scrum, Test Planning, Software Quality..., System Testing, Agile Methodologies, Regression Testing, Test Cases, Manual Testing, Test Management, Integration Testing, Defect Tracking, Test Automation, Test Strategy, Silk Performer, Waterfall, Software Project..., Test Estimation, Software Documentation, System Integration..., Resource Management, Process Improvement, Black Box Testing, Release Management, Metrics, SQL, SoapUI, Integration, Test Execution, Functional Testing, Agile Project Management, Analysis, Unix, Agile & Waterfall..., Software Testing Life..., CRM, XML, Software Development, HP Quality Center
Education
IT&T Technical Institute
Associate of Applied Science, Electronic Engineering Technology, 3.8
Indiana State University
Bachelor of Science, Recreation - Park Administration, 3.48
CL's Residential Computing, LLC February 2015 - Present
YMCA of Metropolitan Milwaukee April 2014 - December 2014
Milsco Manufacturing October 2013 - January 2014
Kohl's Department Stores August 2013 - September 2013
Housing Authority, City of Milwaukee July 2013 - August 2013
Fidelity National Information Services April 2012 - December 2012
We Energies October 2011 - January 2012
ProHealth Care September 2011 - October 2011
ManpowerGroup July 2010 - August 2011
Wells Fargo Home Mortgage January 2002 - July 2010
Skills
Windows 7, Active Directory, XP, Computer Hardware, Microsoft Office 2003, Microsoft Office 2007, Blackberry Enterprise..., Remedy, VPN, Group Policy, Knowledge Management, Printers, Laptops, Windows XP, Remote Desktop, Remote Access, Device Drivers, Printer Drivers, Desktop Computers, Ethernet, Hard Drives, Network Interface Cards, Office 2010, Windows 8, Bios, Security, Windows Server, BMC Remedy, Software Installation, Access
Education
Waukesha County Technical College 2013 — 2015
Associate's degree, Network and System Administration/Administrator
ITT Technical Institute-Greenfield 2007 — 2010
Associate's degree, Computer Systems Networking and Telecommunications
CU Engage July 2014 - Present
PSCU Financial Services December 2011 - July 2014
PSCU December 2009 - December 2011
Fidelity National Information Services January 2007 - January 2010
Certegy 2006 - 2007
Certegy 2005 - 2006
Certegy 2002 - 2005
Skills
Relationship Management, Business Relationship..., Marketing Communications, Sales Management, Strategy, Selling, Sales Operations, Sales, Leadership, New Business Development, Management, E-commerce, Product Marketing, Marketing, Banking, Training, Team Building, Analysis, Call Centers, Account Management, Business Analysis, Business Development, CRM, Business Strategy, Credit, Credit Cards, Cross-functional Team..., Customer Engagement, Debit Cards, Direct Sales, Electronic Payments, Financial Services, Internet Banking, Lead Generation, Negotiation, Mobile Banking, Payments, Pricing, Product Management, Sales Process, Salesforce.com
Education
James Madison University 1998 — 2002
Bachelor of Science, Media Arts and Design
Fidelity National Information Services November 2014 - Present
FloorMax September 2013 - Present
SuperSun Generation July 2012 - Present
HY Financial LLC June 2013 - September 2013
Education Foreign Language School March 2012 - August 2012
Shenzhen Development Bank May 2011 - July 2011
James Madison University May 2010 - May 2011
Skills
Financial Analysis, Microsoft Excel, Finance, Accounting, Teamwork, Corporate Finance, Valuation, PowerPoint, Microsoft Office, Microsoft Word, SQL, Software Quality..., Agile Application...
Education
University of Maryland College Park 2012 — 2014
Master of Science (MS), Finance, General
James Madison University 2009 — 2011
Bachelor of Business Administration, Finance, General
Atos January 2012 - Present
Gorrie-Regan April 2013 - February 2015
Fidelity National Information Services January 2010 - January 2012
Logista January 2009 - January 2010
AMICO January 2000 - January 2009
New South Federal Bank January 1998 - January 2000
Southeast Microserv January 1997 - January 1998
Jefferson State Community College January 1994 - January 1997
Skills
Technical Support, Software Installation, Active Directory, VPN, Software Documentation, Troubleshooting, Microsoft Exchange, Hardware, Networking, Windows 7, XP, Printers
Education
Jefferson State Community College 1994 — 1997
Associates Degree, Computer Science Applications
Jefferson State Community College 2004 — 2004
Certificate, Computer Science
Huffman High School – Standard High School 1990 — 1994
Diploma
Fidelity National Information Services May 2013 - Present
KeyBank January 2010 - May 2013
KeyBank December 2007 - February 2010
KeyBank 1998 - 2007
Vital Resources 1997 - 1998
Enterprise Development, Inc. 1995 - 1997
Andersen Consulting LLP 1991 - 1993
Skills
Risk Management, Vendor Management, Program Management, Business Process..., Process Improvement, Banking, Payments, Strategic Sourcing, Channel Optimization, Organizational..., Strategic Partnerships, Business Strategy, Cross-functional Team..., Negotiation
Education
Iowa State University 1987 — 1991
BS, Industrial Engineering
CoreLogic February 2014 - Present
Fidelity National Information Services January 1987 - January 2014
Skills
Product Management, SaaS, Enterprise Software, Vendor Management, Solution Selling, Business Development, Strategic Partnerships, Business Analysis, CRM, Product Marketing, Strategy, Cross-functional Team..., Account Management, Business Intelligence, New Business Development, Management, Business Strategy, Integration
Education
Keller Graduate School of Management of DeVry University 1998 — 2002
MBA
University of Wisconsin Eau Claire 1982 — 1986
Bachelor of Administration
CDI IT Solutions January 2013 - April 2015
Freelance Consultant October 2012 - December 2012
DST Systems September 2008 - September 2012
Freelance Consultant April 2008 - August 2008
HealthPlan Services July 2006 - March 2008
Veredus Corporation July 2006 - April 2007
Fidelity National Information Services February 2006 - February 2006
Certegy August 2003 - January 2006
EDS (acquired by HP in 2008) July 1999 - August 2003
Equifax Payment Services June 1997 - June 1999
Skills
JCL, CICS, Fileaid, COBOL, ISPF, VSAM, DB2, MVS, Mainframe, Endeavor, Databases, z/OS, IBM Mainframe, Batch Processing, SDSF, Easytrieve, SQL, Requirements Analysis, Software Documentation, Testing, OS/390, Requirements Gathering, TSO, IBM Utilities, Syncsort, SPUFI, COBOLII, FTP, NDM, ESP, Xpediter, REXX, Stored Procedures, Strobe Lighting, Endevor, STROBE, TeamTrack, Quickstart, TestBase, DB2 Utilities, Serena Changeman, CA-, Compuware, PKUNZIP
Education
Business Ventures, Inc., Data Processing Training Division 1991 — 1991
Certificate, Business System Programmers
Kazan State University 1973 — 1978
BS + MS, Engineer Geologist/Geophysicist
Citizens Property Insurance Corporation June 2014 - Present
EverBank July 2010 - March 2014
Fidelity National Information Services March 2007 - May 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML, Public Speaking, Budgets, Strategic Planning, Access, Troubleshooting, TCP/IP, VPN, Cisco Technologies, BGP, Routers, WAN, OSPF, Security, Networking, Disaster Recovery, Switches
Education
ITT Technical Institute-Jacksonville 2005 — 2008
Bachelor's degree, Electrical, Electronics and Communications Engineering
ITT Technical Institute November 2014 - Present
Fidelity National Information Services August 2012 - September 2014
Ally Financial Inc. April 2008 - August 2012
GameStop May 2007 - March 2008
Skills
Management, Sales, Customer Service, Leadership, Team Building, Community Outreach, Microsoft Office, Microsoft Visual Studio..., Motivational Speaking, Access, Training, System Administration, Analysis, Microsoft Excel
Education
Walden University 2013 — 2015
Doctor of Business Administration
Kaplan University 2009 — 2012
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
University of Arkansas at Pine Bluff 2000 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Ulrich Barn Builders, LLC March 2015 - Present
Ulrich Barn Builders May 2012 - Present
City of Arlington January 2007 - May 2012
City of Dallas March 2006 - January 2007
Fidelity National Information Services October 2002 - March 2006
Skills
GIS, ESRI, Spatial Analysis, ArcGIS, GPS, Zoning, Access, Urban Planning, Databases, Cartography, Analysis, Data Analysis, Technical Writing, ArcMap, Project Planning, Local Government, Government
Education
The University of Texas at Arlington
Bachelor of Arts, Construction Management
Kilgore College
Associate of Science
Edgenuity Inc. April 2013 - Present
Best Western International, Inc. August 2010 - March 2013
Fidelity National Information Services March 2007 - July 2010
Desert Document Services, Inc. February 2005 - March 2007
Spinelli Cororation June 2003 - July 2004
State of Arizona May 1994 - June 2001
Skills
Risk Management, Management, Contract Negotiation, Negotiation, Contract Management, Customer Service, Microsoft Office, Paralegals, Legal Writing, Corporate Law, Cross-functional Team..., Legal Research, Litigation
Education
Indiana University-Purdue University at Indianapolis
B.S., Criminal Justice
Vincennes University
A.S., Paralegal
Equity Residential April 2012 - Present
KePRO January 2011 - June 2011
Fidelity National Information Services May 2007 - September 2010
Skills
Customer Service, Selling, Administrative..., Office Administration, Phone Etiquette, Outlook, Social Housing, File Management, Acquisitions, Data Entry, Asset Managment, Facilities Management, New Hire Training, Customer Satisfaction
Education
Conexion Language Academy 2012 — 2012
Spanish Arts, Spanish Language and Literature, 3.5
Johnson and Wales University 1997 — 1998
Children International March 2014 - Present
H&R Block September 2011 - March 2014
AdamsGabbert September 2010 - September 2011
phase IV development June 2003 - September 2010
H&R Block November 2008 - June 2010
Fidelity National Information Services January 2007 - September 2008
Children International July 2004 - December 2007
Interstate Brands Corporation September 2003 - July 2004
MHM Resources June 2003 - September 2003
Immedient March 2000 - June 2003
Skills
Program Management, Business Analysis, Project Management, Agile Project Management, Agile Methodologies, IT Management, Business Process..., PMO, Software Development, E-commerce, Training, SDLC, SharePoint, Business Development, Scrum, Process Improvement, Vendor Management, Integration, Team Leadership, Management, Consulting, Leadership, Business Process, PMP, IT Strategy, Business Intelligence, Software Project..., Project Portfolio..., Cross-functional Team..., Software Documentation, CRM, Requirements Analysis, Visio, Enterprise Architecture, Requirements Gathering, Resource Management, Quality Assurance, Information Technology, MS Project, Troubleshooting, Change Management, Disaster Recovery
Education
Kansas State University 1982 — 1986
Bachelor's degree, Information Technology
Community First Credit Union June 2014 - Present
Fidelity National Information Services January 2013 - May 2014
Scottrade September 2010 - December 2012
Landmark Bank June 2007 - November 2010
VyStar Credit Union 2000 - 2007
VyStar Credit Union 1984 - 2000
Skills
Banking, Business Analysis, Vendor Management, Risk Management, Credit Cards, Customer Service, Team Leadership, Financial Services, Strategic Planning, Process Improvement, Change Management, Negotiation, Microsoft Excel, Coaching, Cross-functional Team..., Leadership, Management
Education
Jacksonville University 1995 — 2001
BGS, Computer Information & Management
Fidelity National Information Services October 2011 - Present
Ceridian October 2011 - Present
SEDC 2009 - 2011
Ceridian January 1996 - November 2009
Ceridian 2002 - 2009
Ceridian 2001 - 2009
Automated Design Systems, Inc, Atlanta December 1994 - January 1996
Elsym Consulting, Inc Atlanta April 1994 - September 1994
Morris and Raper Realtors, Inc, Marietta, GA May 1993 - April 1994
Sales Systems International, Atlanta, GA November 1993 - January 1994
Skills
Quality Center, C++, SQL, Unix, Linux, Software Development, Windows Server, VBScript, WinRunner, Microsoft SQL Server, Disaster Recovery
Education
Southern Polytechnic State University 1990 — 1993
B.S, Computer Science, Software Engineering
Kennesaw State University
Middle Georgia State University
CC Partners August 2011 - October 2013
IBM 2010 - 2011
Lender Processing Services, Inc. (LPS) 2010 - 2010
Fidelity National Information Services 2007 - 2009
Scope Enterprises, LLC 2003 - 2007
Jacksonville University 2002 - 2007
Corporate Management Advisors, Inc. 1997 - 2003
Strategic Mortgage Services, Geotrac 1996 - 1997
Lender Processing Services, Inc. (LPS), formerly (CPI/ALLTEL) 1986 - 1995
Datapoint 1981 - 1985
Skills
Strategic / Mission and..., Operations Management, Enterprise Sales..., Marketplace Penetration..., Parallel Attack..., P&L Management /..., Complex Negotiations, Operations..., Leadership, Training,..., Excellent Presentation..., Human Resource and..., Information Systems and..., Relationship Management, Office Products:..., Communication Services..., Communications Sales:..., Security Solutions..., Infrastructure End User..., Cloud Technologies: IBM..., Middleware..., IBM Lotus Notes Products, Strategic Planning, Executive Management, New Business Development, Process Improvement, Business Development, Proposal Writing, Management Consulting, Account Management, Leadership, Sales, Contract Negotiation, Team Leadership, Negotiation, Business Strategy, Management, Sales Management, Outsourcing, Communication, Solution Selling, Change Management, Direct Sales, Cross-functional Team..., Project Management, Team Building, Sales Operations, Business Analysis, Start-ups, Product Management, Strategy
Education
Walden University 1995 — 1998
Doctor of Philosophy (PhD), Business Management and Applied Sciences, with a specialization in International Business
Jacksonville University 1989 — 1991
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Fidelity National Information Services August 2003 - Present
Large Companies 1988 - 2003
AT&T Universal Card Services 1996 - 1999
Skills
Microsoft SQL Server, Java, Java Enterprise Edition, JSP, Visual Studio, Web Applications, DB2, VB.NET, Weblogic, Visual Basic, C, JSF
Education
University of Warsaw 1976 — 1980
M.Sc., Computer Science, Specialization In Programming And Methods Of Computer Science
University of Warsaw 1978 — 1979
School of Management
Jagiellonian University 1975 — 1976
Computer Science
New York Life Insurance Company December 2013 - Present
New York Life Insurance Company March 2012 - December 2013
Collabera March 2012 - December 2013
Stonehenge Resources, LLC June 2009 - February 2012
Sanofi June 2009 - December 2011
Fidelity National Information Services September 2008 - June 2009
CSC Covansys Corporation October 2002 - June 2009
Merrill Lynch October 2002 - August 2008
Innotrex September 1999 - October 2002
BNY Mellon October 2000 - July 2002
Skills
SDLC, Enterprise Architecture, Software Project..., Requirements Analysis, Business Analysis, Resource Management, Agile Methodologies, SharePoint, .NET, Web Development, Intranet Portals, Visual Studio, TFS, ASP.NET, ASP, Microsoft SQL Server, C#, VB.NET, Visual Basic, IIS, Microsoft Office, Windows, Solution Architecture, Management, Integration, Visio, Software Development, Project Management
Education
Indian Institute of Technology, Roorkee 1994 — 1996
ME, Systems Engineering and Operations Research
Motilal Nehru National Institute Of Technology 1990 — 1994
BE, Electrical Engineering
Black Knight Financial Services Data & Analytics January 2015 - Present
Black Knight Financial Services Data & Analytics January 2014 - January 2015
Lender Processing Services, Inc. July 2008 - January 2014
Fidelity National Information Services July 2007 - June 2008
Applied Financial Technology January 2006 - July 2007
HayGroup, Inc March 2001 - December 2005
Hay Group, Inc February 2000 - March 2001
Hay Group, Inc February 1999 - January 2000
Skills
Complex Sales, Relationship Management, Building Relationships, Residential Mortgages, Strategic Partnerships, Solution Selling, Customer Acquisition, Lead Generation, Sales Process, Selling, Mortgage Servicing, Sales Operations, Structured Finance, Structured Products, Product Marketing, Direct Sales, Real Estate Economics, B2B, Banking, Strategy, Sales, Asset Management, Risk Management, Analytics, Business Analysis, Management, Capital Markets, Financial Services, Fixed Income, Financial Analysis, Loans, Business Development, Business Strategy, Leadership
Education
University of New Hampshire 1994 — 1998
B.S., Business Administration and International Affairs
University of New Hampshire -- Peter T. Paul College of Business and Economics 1994 — 1998
B.S., Business Administration and International Affairs
Kansai Gaidai University 1997 — 1997
Fidelity National Information Services March 2008 - Present
NetBank May 2005 - October 2007
National City Bank February 2000 - March 2005
WOIO/WUAB -TV July 1996 - February 2000
Liggett Stashower Advertising May 1993 - July 1996
American Greetings July 1992 - May 1993
Skills
Product Management, E-commerce, Internet Banking, Mobile, Pricing, Vendor Management, Banking, Program Management, Marketing, User Experience, Leadership, Strategy
Education
John Carroll University 1988 — 1992
BA, Psychology
Consulting Radiologists, Ltd April 2015 - Present
HR Strategic Solutions August 2011 - Present
The Spirit Wellness Center 2002 - Present
Indelco Plastics Corporation February 2014 - April 2015
Northern Brewer September 2012 - January 2014
Ceridian October 2011 - March 2012
Richfield Bloomington Credit Union October 2008 - November 2010
Fair Isaac January 2007 - August 2008
Fidelity National Information Services October 2002 - January 2007
EDP Computer Systems October 2001 - March 2002
Skills
Employee Relations, Performance Management, Talent Management, Talent Acquisition, Recruiting, HR Policies, New Hire Orientations, Leadership Development, HR Consulting, Strategy, Human Resources, Employee Benefits, Personnel Management, HRIS, Leadership, Training, Benefits Administration, Management, Organizational..., Deferred Compensation, Team Building, Process Improvement, Hiring, Program Management, Change Management, Benefits Negotiation, Time Management, Temporary Placement, Payroll
Education
Inver Hills Community College
AA, Health Care Management
Metropolitan State University
BA, Business
LTD Enterprises, LLC dba Live & Learn Academy May 2005 - Present
Fidelity Information Services 2000 - 2005
Fidelity National Information Services 2000 - 2005
ALLTEL Information Services 1996 - 2000
Education
Keller Graduate School 1997 — 2003
Elavon Payment Services January 2008 - Present
Geographic Solutions March 2007 - December 2007
Fidelity National Information Services October 1995 - March 2007
CPASoftware June 1990 - October 1995
Skills
Agile Methodologies, Visio, Process Improvement, Requirements Analysis, Software Development, Team Building, Business Analysis, Electronic Payments, SDLC, Program Management, Team Leadership, Payments, Credit Cards, Payment Card Processing, Project Management, Enterprise Software, Strategic Planning, Analysis, Management, Account Management, E-commerce, SOA, Payment Systems, Microsoft SQL Server, Mobile Payments, SQL, Integration, Vendor Management, E-payments, Debit Cards, Payment Gateways, Risk Management, Product Management, Merchant Services, Acquiring, Mobile Commerce, Payment Industry, EMV
Education
University of West Florida
University of Nevada-Reno
Indian River State College
Fidelity National Information Services May 2003 - Present
Fidelity National Information Services January 2010 - February 2013
Fidelity National Information Services June 2008 - January 2010
Fidelity National Information Services May 2003 - May 2008
TEKsystems 2000 - 2003
Skills
Talent Acquisition, Technical Recruiting, Recruiting, College Recruiting, Internet Recruiting, Program Management, Project Management, Sourcing, Onboarding, Applicant Tracking..., Vendor Management, Screening, SDLC, Talent Management, Leadership, Strategic Planning, Temporary Placement, Benefits Negotiation, Staffing Services, Performance Management, Human Resources, Deferred Compensation, Employee Relations, Workforce Planning, Executive Search, Employee Engagement, Employee Benefits, HRIS, Benefits Administration, Contract Recruitment, Outsourcing, Financial Services, Interviews, Screening Resumes, Staff Augmentation, CRM, Employer Branding, Personnel Management, Temporary Staffing, Resource Management, BPO, Hiring, PeopleSoft
Education
Jacksonville University 1993 — 1998
BS, Marketing
WorldPay November 1999 - Present
RBS WorldPay December 2009 - December 2010
RBS Lynk 1999 - 2009
Fujitsu Transaction Systems September 1996 - September 1999
Fidelity National Information Services February 1987 - September 1996
Skills
Merchant Services, Payments, Debit Cards, Payment Card Processing, Electronic Payments, Payment Industry, Acquiring, Credit Cards, Payment Gateways, Mobile Payments, Payment Systems, E-payments, Financial Services, ATM networks, Vendor Management, Gift Cards, Transaction Processing, Cards, PCI DSS, Payment Cards, ACH, EMV, Relationship Management, Mobile Commerce, Internet Banking, CRM, POS, Payment Services, Executive Management, Loyalty Programs, Mobile Banking, Strategic Partnerships, Banking, E-commerce, Smart Cards, Leadership
Education
Kennesaw State University 1985 — 1990
BA, Management
Lehigh University July 2014 - Present
Colorado College July 2012 - July 2014
Rocky Mountain Connections January 2009 - October 2011
Academic Impressions January 2008 - January 2009
Fidelity National Information Services August 2004 - January 2008
Florida Atlantic University 2003 - 2004
University of North Florida 2000 - 2003
The Pennsylvania State University 1998 - 2000
Skills
Event Planning, Public Speaking, Marketing Communications, Social Networking, Strategic Planning, Budgets, Staff Development, Team Building, Newsletters, Corporate Communications, Event Management, Fundraising, Management, Higher Education, Leadership, Editing, Volunteer Management, Customer Service, Program Development, Microsoft Office
Education
Penn State University 1998 — 2000
MEd, Counselor Education
James Madison University 1993 — 1997
Bachelor of Science (B.S.), Psychology
Carlisle and Gallagher Consulting Group February 2007 - Present
Carlisle & Gallagher Consulting Group June 2013 - February 2014
Carlisle & Gallagher Consulting Group August 2012 - June 2013
Carlisle & Gallagher Consulting Group January 2012 - August 2012
Carlisle & Gallagher Consulting Group October 2011 - December 2011
Carlisle & Gallagher Consulting Group July 2011 - October 2011
Carlisle & Gallagher Consulting Group January 2009 - January 2010
Wachovia April 2007 - October 2008
Lender Processing Services, Inc. (LPS) 1981 - 2005
Fidelity National Information Services 1980 - 2005
Skills
Mortgage, Business Process, Application Development
Education
Jacksonville University 1978 — 1980
Bachlor of Science, Mathmatics
Ceridian February 2015 - Present
Fidelity National Information Services March 2012 - Present
Ceridian August 1999 - February 2012
Mediaplex (f.k.a. Adware Systems, Inc.) March 1997 - August 1999
Aegon March 1993 - March 1997
Skills
Quality Assurance, System Testing, SDLC, SQL, Microsoft SQL Server, Requirements Analysis, Software Documentation, T-SQL, Agile Methodologies, Testing, Software Quality..., Analysis, Test Planning, User Acceptance Testing, Requirements Gathering, Regression Testing, Defect Tracking, Test Automation
Education
Jefferson Community College
Jeffersonville High School
Fidelity National Information Services November 2007 - December 2011
Source Medical November 2006 - November 2007
SunGard July 2004 - November 2006
EBSCO February 2002 - July 2004
Colonial Bank December 2000 - February 2002
Skills
C#, .NET, SQL, Microsoft SQL Server, LINQ, SSRS, Visual Basic, HTML, XML, NUnit, Visual Studio, Access, PowerBuilder, Crystal Reports, ASP, Databases, Microsoft Office, VSS, RedGate, SDLC, JavaScript, SSIS, SharePoint
Education
University of Alabama at Birmingham
Bachelor of Arts
Jefferson State Community College
Associates in Applied Science
Fidelity National Information Services April 2004 - Present
Keller Graduate School 2004 - Present
Fidelity Information Services September 2007 - February 2013
Fidelity National Information Services 2007 - February 2013
Fidelity National Information Services (formerly eFunds) January 2008 - March 2008
eFunds Corporation April 2004 - December 2007
EFD, eFunds April 2004 - December 2007
COMSYS April 1999 - April 2004
Webb Cooley 1997 - 1998
Skills
PMP, SDLC, Software Development, Scrum, Program Management, PMO, Project Management, Leadership, Business Analysis, Management, Vendor Management, Enterprise Software, Process Improvement, Integration, Software Project..., Project Portfolio..., Training, Requirements Analysis, Business Process..., Agile Project Management
Education
Keller Graduate School of Management of DeVry University 2004 — 2008
MPM, Project Management
Mercantile Bank September 2004 - Present
Fidelity Information Services January 1999 - September 2004
Fidelity National Information Services 1999 - 2004
Barnett Bank 1986 - 1998
Education
Jacksonville University
Availity January 2009 - Present
pan - A TALX Company February 2004 - January 2009
Fidelity National Information Services May 2003 - February 2004
Union Acceptance Corporation April 2002 - May 2003
Virtual Financial Services 2001 - 2002
NSI Software, Inc. 2001 - 2001
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, Agile Methodologies, Visio, SQL, SharePoint, Business Intelligence, SDLC, Process Improvement, Scrum, Business Requirements, .NET, Software Project..., Testing, Microsoft SQL Server
Education
Indiana University-Purdue University at Indianapolis 1983 — 1988
B.S., Major: Business Analysis; Minor: Economics
Fidelity National Information Services August 2004 - Present
Federal Trust Bank 1998 - 2003
United States Marine Corps June 1987 - September 1998
Skills
SharePoint, Vendor Management, SDLC, MS Project, Requirements Analysis, PMP, Resource Management, Risk Management, Management, Leadership, Business Analysis, Software Documentation, Planview, Process Improvement, Visio, IT Management, Software Project..., ITIL, Requirements Gathering, Project Management, Cross-functional Team..., Disaster Recovery, Project Portfolio..., Business Requirements, Integration, Project Planning, Business Process..., Change Management, Business Process, Program Management, IT Strategy, Active Directory
Education
Keller Graduate School of Management of DeVry University 2004 — 2006
MBA
Keller Graduate School of Management of DeVry University 2004 — 2006
Masters of Project Management, Project Management
Saint Leo University 1996 — 2000
B.A., Business, Managament
Fidelity National Information Services March 2005 - Present
IBM June 2004 - January 2005
Computer Associates (CA) - XECA January 2004 - June 2004
Wipro Infotech Ltd September 1999 - December 2003
Skills
Solaris, Virtualization, AIX, VMware, Disaster Recovery, Unix, Data Center, VMware ESX, DNS, System Administration, Servers, Unix Shell Scripting, Red Hat Linux, HP-UX, Shell Scripting, Oracle, Linux, Windows Server, High Availability, Operating Systems, RedHat, Cluster, TCP/IP, VMware Infrastructure
Education
Indira Gandhi National Open University 1999 — 2002
Masters, Computer Appliances
Loyola Academy 1996 — 1999
CS, Computers
Fidelity National Information Services 1997 - Present
Logica PLC September 1996 - December 1997
State Street June 1984 - August 1996
HPMS September 1983 - June 1984
Commonwealth of Massachusetts, Office of Management Information Systems July 1976 - September 1983
Skills
Integration, Software Development, Project Planning, Management, SQL, Business Analysis, Quality Assurance, Banking, Analysis, Requirements Gathering, Project Management, Business Requirements, Change Management, Software Project..., Systems Analysis, SDLC, Requirements Analysis, DB2
Education
Suffolk University 1975 — 1976
Master of Public Administration (MPA), Public Finance
Isenberg School of Management, UMass Amherst 1969 — 1973
BBA, Financial Management
Fidelity National Information Services August 1980 - Present
Systematics, Inc. / Alltel 1980 - 1985
Skills
Business Analysis, Requirements Analysis, SDLC
Education
Indiana University—Purdue University Fort Wayne 1972 — 1978
Fidelity National Information Services January 1997 - Present
InterCept, Inc January 2001 - November 2005
Bankline Mid-America, Inc. January 1997 - January 2001
Sprint December 1991 - January 1997
Skills
Product Management, Project Management, Software Project..., Requirements Analysis, Disaster Recovery, Integration, Vendor Management, Process Improvement, Data Center, SDLC, Microsoft SQL Server, Business Analysis, Outsourcing, Management, Requirements Gathering, Cross-functional Team..., Business Process..., Software Documentation, IT Operations, Troubleshooting, Active Directory, Analysis, CRM, Quality Assurance, Virtualization, Windows, Business Intelligence, Team Building, Windows Server, Agile Methodologies, Security, Testing, Project Planning, Team Leadership, Financial Services, Enterprise Software, ITIL, IT Strategy, SaaS, Change Management, Software Development, Cloud Computing, PMP, Governance, SQL, Program Management, Unix, Enterprise Architecture
Education
Kansas State University 1986 — 1991
Bachelors of Science, Business, Management, Marketing, and Related Support Services
FIS September 2015 - Present
KIA Karate USA July 2014 - Present
Living Simplicity, LLC July 2014 - Present
FIS September 2014 - September 2015
Fidelity National Information Services October 2010 - July 2013
Fidelity National Information Services August 2009 - October 2010
Fidelity National Information Services July 2006 - August 2009
Fidelity National Information Services July 2006 - August 2009
Fidelity National Information Services January 2005 - July 2006
Fidelity National Information Services October 2003 - January 2005
Skills
Credit Cards, Payment Card Processing, Product Management, Credit, Business Analysis, Debit Cards, Electronic Payments, Payments, Payment Systems, Program Management, Cards, Strategy, Start-ups, Financial Services, Integration, Management, Business Process, Vendor Management, Analysis, Leadership, Risk Management, Business Requirements, Process Improvement, Requirements Gathering, Banking, Product Development
Education
Kaplan University 2003 — 2008
BA, Business
Kaplan University Online University 2003 — 2008
Associates Degree, Paralegal Studies
Experian Decision Analytics April 2014 - Present
Experian Decision Analytics June 2012 - April 2014
Experian Decision Analytics November 2011 - June 2012
Experian Decision Analytics May 2009 - November 2011
Baker Hill May 2007 - May 2009
Baker Hill November 2005 - May 2007
iSalus Healthcare (FKA MOST LLC) January 2004 - October 2005
Baldwin and Lyons 2005 - 2005
Fidelity National Information Services April 2000 - December 2003
Alltel Information Services January 2000 - April 2000
Skills
SDLC, Software Project..., Business Analysis, Requirements Analysis, Requirements Gathering, Process Improvement, Business Intelligence, Agile Methodologies, Vendor Management, Integration, Software Development, SaaS, SharePoint, Risk Management, Software Implementation, PMP, Quality Assurance, Visio, Enterprise Software, Project Portfolio..., CRM, IT Strategy
Education
Indiana University-Purdue University at Indianapolis 1997 — 1999
MBA
Millikin University 1988 — 1992
B.S., Finance
Focus Receivables Management August 2012 - Present
Fidelity National Information Services December 2011 - July 2012
ADP July 2009 - December 2011
ADP June 2007 - July 2009
McGladrey December 2005 - April 2007
Skills
Payroll, Account Reconciliation, General Ledger, Accounting, Budgets, Accounts Payable, Auditing, Sarbanes-Oxley Act, Variance Analysis, Financial Statements, Benefits Administration, Financial Reporting
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Masters, Accounting and Financial Management
DeVry University 2006 — 2008
Master's degree, Accounting and Financial Management
high school 1991 — 1995
Master's degree in Accounting & Financial Management, College/University Preparatory and Advanced High School/Secondary Diploma Program
Fidelity National Information Services
Skills
Disaster Recovery, Team Leadership, Leadership, Project Management, Visio, Process Improvement, Microsoft Excel, Problem Management, SDLC, Operations Management, Troubleshooting, Customer Service, Vendor Management, Business Analysis, Management
Education
Keller Graduate School of Management of DeVry University 2001 — 2004
Master of Business Administration (MBA)
Keller Graduate School of Management of DeVry University 1998 — 2001
Masters of Project Managemnet (M.P.M)
Marquette University 1986 — 1990
FIS - Fidelity Information Services March 2014 - Present
Protiviti October 2013 - February 2014
Ian Thomas Group November 2007 - October 2013
Fidelity National Information Services March 2002 - November 2007
WebTone Technologies November 1999 - March 2002
Geac August 1998 - October 1999
Greenbrier & Russel August 1996 - October 1998
Norfolk Southern September 1993 - August 1996
Skills
SDLC, Consulting, Integration, Enterprise Architecture, Agile Methodologies, Unix, Unix Shell Scripting, RDBMS, Subversion, Debugging, Windows, Load Balancing, Load Testing, Networking, Messaging, Application Architecture, Web Applications, SOA, Technology Integration, Technical Documentation, Performance Tuning, System Architecture, SharePoint, Data Center, Software Documentation, Microsoft SQL Server, Quality Assurance, Databases
Education
James Madison University 1988 — 1993
BBA, AIS, FIS
FIS February 2010 - Present
FIS October 2009 - October 2012
Fidelity National Information Services 1988 - October 2009
Skills
Mainframe, Disaster Recovery, MVS, SDLC, Integration, Business Analysis, REXX, IT Strategy, Virtualization, IBM Mainframe, CICS, IMS DB/DC, ISPF, OS/390, IBM Utilities, Websphere, TSO, VSAM, Enterprise Architecture, JES2, Xpediter, Solution Architecture, WebSphere MQ, Easytrieve, Business Requirements, Systems Analysis, Data Warehousing, Requirements Gathering, WebSphere, Software Development, IT Operations, AIX, Fileaid, Production Support, Requirements Analysis, Visio
Education
Ivy Tech Community College 1972 — 1973
Nordonia Senior High School 1967 — 1970
Black Knight Financial Services April 2014 - Present
Black Knight Financial Services March 2012 - March 2014
Lender Processing Services, Inc. (LPS) April 2013 - December 2013
Lender Processing Services, Inc. (LPS) April 2012 - April 2013
Lender Processing Services, Inc. (LPS) June 2008 - April 2012
Fidelity National Information Services May 2006 - May 2008
Fidelity National Information Services February 2002 - May 2006
Alltel Information Services February 2000 - February 2002
SunTrust Bank 1989 - 2000
SunTrust Bank 1989 - 1994
Skills
Business Analysis, Process Improvement, Program Management, Project Management, PMP, Business Process, Risk Management, Requirements Analysis, Disaster Recovery, Software Project..., Integration
Education
Jacksonville University 2010 — 2012
MBA
Stony Brook University 1981 — 1985
BA, Economics
Fidelity National Information Services October 1999 - Present
Skills
Business Analysis, SDLC, Requirements Analysis, Software Project..., Requirements Gathering, Business Process
Education
Jacksonville State University
BIAS Corporation June 2010 - Present
Fidelity National Information Services January 2009 - May 2010
Citi March 2008 - December 2008
Honeywell Technology Solutions, Inc. August 2007 - February 2008
IDEALINVENT June 2005 - July 2007
Skills
Oracle SOA Suite, Java, J2EE Application..., OSB, BAM, Weblogic, Spring, BPM
Education
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
Open Solutions March 2006 - Present
BISYS April 2004 - March 2006
Alltel Information Services February 2002 - April 2004
Fidelity National Information Services 2002 - 2004
ALLTEL Information Services 1999 - 2002
Alltel Information Services 1997 - 1999
Alltel Information Services 1996 - 1997
Alltel Information Services November 1994 - March 1996
Alltel Information Services November 1993 - October 1994
Alltel Information Services February 1991 - October 1993
Education
Purdue University 1984 — 1988
BA, Communications/minor in business (Advertising/Mktg)
Imperial College London 1987 — 1987
International Business/Economics
Oracle 2012 - Present
Right Source Partners, LLC April 2008 - January 2012
Fidelity National Information Services 2006 - 2008
Fidelity National Financial 2003 - 2006
Alltel Information Services 2001 - 2003
Alltel Information Services 1997 - 2001
Skills
Change Management, Information Systems, Project Management, Cross-functional Team..., Leadership, Vendor Management, Business Development, Mergers, Process Improvement, Management, Strategic Planning, IT Strategy, Program Management, Business Strategy, Executive Management, Management Consulting, Mergers & Acquisitions, Contract Negotiation, Outsourcing, Operations Management, Data Center, Security, Team Building, Business Planning, Business Analysis, Business Intelligence, Product Management, Consulting, Integration, Strategy, Business Process..., PMO, Disaster Recovery, CRM, Software Development, Cloud Computing, SaaS, IT Management, Project Portfolio..., IT Operations, Risk Management, SDLC, Governance, Business Process, Enterprise Software, Professional Services, Enterprise Architecture
Education
Jacksonville University 1990 — 1992
MBA, Business
Edison College
AA, Business Administration and Management, General
Ceridian March 2014 - Present
Fidelity National Information Services March 2012 - Present
Ceridian June 2010 - March 2012
Ceridian September 2001 - May 2010
Synergistic Solutions February 1997 - August 1999
Skills
Ceridian, Process Improvement, Vendor Management, Benefits Administration, Workforce Management, SQL, Project Management, Change Management, Payroll, T-SQL, Programming
Education
Kennesaw State University 1989 — 1996
BA, Information Services
Netsmart Technologies June 2012 - Present
Sequest Technologies May 2009 - June 2012
Fidelity National Information Services January 1997 - October 2008
Harris Bank/BMO 1997 - 2001
On-line Financial Services March 1991 - January 1997
First Financial Management Corp 1982 - 1991
Skills
Business Analysis, Microsoft SQL Server, SDLC, Access, JavaScript, PMP, SQL, SharePoint, Testing, Visio
Education
University of St. Francis 1990 — 1991
Computer Science
Joliet Junior College 1980 — 1984
Associates, Computer Science/Business
Fidelity Information Services April 1999 - Present
Fidelity National Information Services 1999 - Present
Skills
Banking, Risk Management, Strategic Planning, Team Building, Management, Customer Service, Public Speaking, Leadership, Analysis, Business Analysis, Finance, Vendor Management, Social Media, Project Management, Program Management, Process Improvement
Education
Kean University 2004 — 2009
bachelors, finance
Jack Henry & Associates July 2011 - Present
Jack Henry & Associates October 2009 - July 2011
Goldleaf Financial Solutions January 2009 - October 2009
Fidelity National Information Services February 2001 - January 2009
Tech Data January 2000 - February 2001
Huntington National Bank October 1995 - November 1999
Skills
Product Management, Strategy, Product Marketing, Competitive Analysis, CRM, Integration, Banking, Marketing Strategy, Cross-functional Team..., Integrated Marketing, Lead Generation, Business Development, Management, Online Marketing
Education
Kent State University 1987 — 1991
Bachelors, Marketing and Management
Fidelity National Information Services October 2009 - Present
Metavante Technologies July 2004 - October 2009
Microsoft January 1997 - June 2004
ELECTRONIC PAYMENT SERVICES INC June 1993 - January 1997
Fifth Third Bank May 1986 - June 1991
Skills
Account Management, Relationship Management, Sales Management, Solution Selling, Sales, New Business Development, Financial Services, Banking, Payments, Selling, Sales Process, Forecasting, Business Development, Direct Sales, Vendor Management, Product Management, Strategic Planning, Electronic Payments, Partner Management
Education
Indiana University Bloomington 1982 — 1986
Bachelor of Business Administration (B.B.A.), Operations and Systems Management
Ceridian February 2015 - Present
Fidelity National Information Services March 2012 - February 2015
Ceridian October 2011 - February 2012
Ceridian April 2009 - September 2011
Ceridian September 2005 - March 2009
ADP June 2005 - September 2005
Skills
Quality Center, User Acceptance Testing, Test Planning, SDLC, Software Quality..., System Testing, Regression Testing, Manual Testing, Defect Tracking, QTP, Test Automation, Test Management, Agile Methodologies, Test Cases, Test Strategy, Testing
Education
Jawaharlal Nehru Technological University 1998 — 2002
B.Tech, Mechatronics
Fidelity Information Services April 2006 - Present
Fidelity National Information Services April 2006 - Present
NORITSU AMERICA CORPORATION 2003 - April 2006
MAK Americas 2001 - 2003
Skills
Vendor Management, Accounts Receivable, Training, Invoicing, Software Documentation
Education
Indiana State University 1983 — 1986
Bachelor of Science in Business Management
Humboldt Schule
Fidelity National Information Services 1998 - 2007
Alltel 1998 - 2003
ALLTEL Information Services 1998 - 2003
Education
King's College 1987 — 1992
Bachelor's, Accounting/Business Admin
Fidelity National Information Services October 2010 - Present
First Niagara Bank December 1993 - October 2010
Skills
Banking, Retail Banking, Management, Customer Service, Consumer Lending, Team Building, Loans, Microsoft Office, Team Leadership, Coaching, Sales Management, Risk Management
Education
Immaculata University
BA, Human Perfermance Management and Organizational Dynamics
Fidelity National Information Services July 2011 - Present
Savory Audio June 2008 - December 2011
Fidelity Information Services January 2010 - July 2011
Common Plea Catering May 2007 - June 2008
National City Bank April 2004 - June 2007
National City Bank June 1999 - April 2004
Skills
Time Management, Accounting, Microsoft Excel, Auditing, Editing, Fundraising, Research, Journal Entries, Access, Process Improvement, Testing, Outlook, Microsoft Office, Customer Service, Microsoft Word, PeopleSoft, Leadership, PowerPoint, Accounts Payable, Management
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Masters in Financial Management and Accounting, Masters of Accounting Financial Management
DeVry University 2004 — 2009
BSBA, Accounting
Piedmont Healthcare February 2011 - Present
Fidelity National Information Services May 2010 - February 2011
InterCall 2007 - 2009
Buck Consultants 1998 - 2007
AT&T 1996 - 1998
Singapore Telecom 1995 - 1996
Mastek Ltd 1994 - 1995
NIIT Limited 1993 - 1994
Skills
Databases, Microsoft SQL Server, SQL, Database Administration, Relational Databases, T-SQL, Database Design, Performance Tuning, Visio, SQL Server
Education
Indian Institute of Science 1987 — 1990
Graduate Program, Electrical Engg
University of Madras 1984 — 1987
Bachelor of Science, Mathematics
Citrix Systems March 2010 - Present
Royal Carribean Cruises Ltd October 2009 - March 2010
Fidelity National Information Services October 2007 - September 2009
TracFone Wireless February 2005 - September 2007
Education
Kakatiya University
Kakatiya University
Symitar May 2013 - Present
Fidelity National Information Services August 2011 - May 2013
The Housing Partnership Inc. October 2010 - April 2011
Navy Federal Credit Union April 2007 - November 2009
Financial Freedom July 2005 - April 2007
United States Army National Guard July 1997 - July 2003
Skills
Process Improvement, Software Documentation, Training, Call Centers, Analysis, Customer Service, Leadership, Management, Troubleshooting, Microsoft Excel
Education
Indiana University-Southeast 2003 — 2010
Bachelors, Bachelors in General Studies, 3.2
Verizon Wireless November 2013 - Present
The Home Depot October 2012 - November 2013
Research In Motion April 2010 - September 2012
AT&T Mobility May 2009 - April 2010
Fidelity National Information Services October 2008 - May 2009
Bank of America October 2007 - September 2008
Fidelity National Information Services April 2006 - September 2007
General Motors October 2005 - April 2006
Aetna January 2005 - September 2005
MetLife January 2004 - January 2005
Skills
Java Enterprise Edition, SOA, SDLC, Agile Methodologies, Enterprise Architecture, Spring, Web Services, Solution Architecture, Weblogic, Struts, Java, Hibernate, WebSphere Application..., DB2, Oracle SQL, Calligo, Blaze Advisor, PCI DSS, Banking and Financial..., Healthcare Information..., UML, Agile Project Management, JMS, Design Patterns, EJB, WebLogic
Education
IIT Madras 1997 — 1999
Master of Technology (M.Tech.), Metallurgical Engineering
Indian Institute of Metals 1994 — 1997
Associate's degree, Metallurgical Engineering
EagleBurgmann - Expansion Joint Solutions September 2014 - Present
Samsung Electronics America February 2014 - September 2014
INSIDE PLANTS, INC January 2014 - February 2014
Performance Team February 2013 - May 2013
Performance Team October 2011 - January 2013
McWil Sports Surfaces February 2011 - October 2011
Fidelity National Information Services May 2010 - November 2010
Commerce Bank September 2009 - May 2010
ESPN August 2004 - May 2009
Central National Bank April 2007 - May 2008
Skills
Logistics, Management, Team Building, Account Management, Negotiation, Team Management, Office Administration, Supply Chain, Continuous Improvement, Business Development, Business Strategy, Fleet Management, Maintenance Management, Operations Management, Safety Management..., Warehouse Management, Transportation, Project Management, Expediting, Customer Service, Time Management, Organizational..., Expansion Joints
Education
Kansas State University 2004 — 2008
Bachelor of Science (B.S.), Business Management
Dentons January 2013 - Present
Arthur J. Gallagher and Co. April 2012 - December 2012
Newedge USA LLC., April 2008 - April 2012
Fidelity National Information Services February 2006 - April 2008
AT&T July 2005 - February 2006
USG April 2005 - June 2005
GE Capital November 2001 - March 2005
Satyam Computer services Limited April 1997 - November 2001
Skills
Network Design, High Availability, Architecture, CCIE, Data Center, Cisco IOS, Firewalls, VPN, Network Security, Network Architecture, Cisco Technologies, Security, MPLS, CCNP, Virtualization, Disaster Recovery, BGP, OSPF, Checkpoint, Routing, TCP/IP, EIGRP, IT Operations, Network Engineering, WAN, Routers, CCNA, Enterprise Architecture, ASA, Switches, IT Strategy, Cisco Nexus, Vendor Management, IT Management, VoIP, Load Balancing, DHCP, Business Continuity, Information Security, Network Administration, QoS, PIX, Routing Protocols, Wireless, Networking, IP, Project Management, LAN-WAN, IPSec, Cisco Routers
Education
Jawaharlal Nehru Technological University 1998 — 2001
Bachelors, Computer Science
Government Institute of Electronics 1994 — 1997
Diploma, Computer Science
Fidelity National Information Services July 2011 - Present
BrightHouse Networks August 2009 - June 2011
Skills
Telecommunications, Data Center, Security, Netbackup, Servers, Disaster Recovery, Troubleshooting, VMware, Active Directory, Windows Server
Education
Indiana University Kokomo 2004 — 2009
Bachelor of Science (BS), Criminal Justice
Fidelity National Information Services November 2012 - Present
ValuAmerica June 2009 - November 2012
Skills
Microsoft Excel, Real Estate, Training, Team Leadership, Loans, Credit, Leadership, New Business Development, Sales, FHA, Microsoft Word, Account Management, Loan Origination, Photoshop, Visio, Negotiation, Foreclosures, REO, Social Media, Underwriting
Education
Jamestown Community College 2006 — 2008
IT, Information Technology
Fidelity National Information Services May 2013 - Present
Cub Scouts Pack 721 Umatilla September 2010 - Present
Bridge Energy Group November 2010 - March 2013
BRIDGE – Hosting Services for VELCO October 2011 - November 2011
Caribbean Utilities Company, Ltd. “CUC” January 2011 - September 2011
Orlando Utilities Commission 2010 - 2011
City of Leesburg August 2006 - November 2010
SunGard Public Sector 1998 - 2006
United States Marine Corps January 1983 - May 1998
Skills
AS400, IBM iSeries, Client Access, RPG III, Embedded SQL, Cognos, Impromptu, Software Project..., Business Intelligence, ETL, OLAP, Critical Thinking, Team-oriented, Able To Work Under..., Application Analysis, AMI, Document Imaging, Data Mining, Apache, Tomcat, DB2/SQL, DB2, VMware, Cloud Computing, XML, SQL, SQL Server, MySQL, Visual Basic, Visual Studio, .NET, Crystal Reports, SDLC, ITIL, Seminar Speaker, Client Relationship..., Smart Metering, Outage Management, Quality Assurance, Requirements Analysis, Business Analysis, Requirements Gathering, MS Project, VMware Infrastructure, Analysis, CRM, Integration, Microsoft SQL Server, Public Speaking, IT Management
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
MISM, Information Systems Management/Project Management
University of Phoenix 2002 — 2004
BSIT, Information Systems Technology
Fidelity National Information Services September 2010 - Present
Fidelity National Information Services January 2008 - September 2010
Education
Jacksonville University
Johnson Controls September 2014 - Present
Guaranty Bank FSB June 2013 - May 2014
Fidelity National Information Services April 2011 - June 2013
Skills
Adult Education, Microsoft Excel, Microsoft Office, Microsoft Word, Java, PowerPoint, Databases, HTML, Troubleshooting, Budgets, Community Outreach, Public Speaking, Process Improvement, Computer Hardware, Teaching, Management, Windows 7, Team Building, Web Design, Illustrator, Customer Service, C++, Photoshop, Customer Satisfaction, InDesign, Windows Server, Project Management, Access, System Administration, Windows, Technical Support, Windows XP, Active Directory, Networking, Software Installation, Laptops, Antivirus, Citrix, Lotus Notes, Servers
Education
ITT Technical Institute-Greenfield 2009 — 2011
Information Systems Security, Information Technology, 3.67
ITT Technical Institute-Greenfield 2007 — 2009
Computer Network Systems, Information Technology, 3.83
Deloitte July 2013 - Present
Motorola Solutions May 2012 - August 2012
Fidelity National Information Services June 2011 - August 2011
Skills
Financial Analysis, Strategic Planning, Business Analysis, Risk Management, Project Management, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking
Education
Indiana University - Kelley School of Business
Bachelor of Science (B.S.), Finance and Marketing
FIS February 2013 - Present
Fidelity National Information Services 2009 - 2013
Certegy 1996 - 2009
Skills
Customer Relations, Sales Support, Contract Negotiations, Requirements Analysis, Microsoft Office, PowerPoint, Budgeting, Crystal Reports, Account Management, Solution Selling, Excel, Business Management, Sales Operations, Contract Negotiation, Customer Service, Management, Budgets, Strategic Planning, Process Improvement, Sales, Leadership, Training, Project Management, Team Leadership, Executive Coaching, Microsoft Excel, Sales Management
Education
Indiana University of Pennsylvania
B.S., Consumer Services
Garmin International May 2014 - Present
Fidelity National Information Services April 2002 - November 2005
White Plains Temp Services January 2002 - April 2002
Skills
Programming, Access, Organizing, Databases, Troubleshooting, Problem Solving, Project Management, Microsoft Excel, Content management...
Education
Johnson County Community College 2002 — 2012
Holt Community Schools 2003 - 2011
Fidelity National Information Services January 1992 - April 2002
Skills
Accounting, Purchasing, Administrative Support
Education
Kellogg Community College 1979 — 1981
Associate Degree, Business
Fidelity National Information Services 1997 - 2008
Education
Kaplan University 2005 — 2008
Boys & Girls club of Florida September 2009 - Present
Fidelity National Information Services June 2012 - August 2012
Skills
Mvc 3, Javascript, PHP, Relational Databases, Java, C#, Android Development, HTML 5, NHibernate, Dependency Injection
Education
Jacksonville University 2008 — 2012
Fidelity National Information Services June 2013 - Present
Fidelity National Information Services April 2013 - June 2013
Wells Fargo Home Mortgage December 2004 - August 2012
Aadus Banc Corp November 2003 - September 2004
Skills
Information Technology, Troubleshooting, Compliance Operations, Customer Service..., Conflict Resolution, Help Desk Support, CRM databases, Software Development, Close Attention to..., Goal Oriented, Office Management, Creative Strategy, Teamwork, Financial Services, Banking, Project Management, Access
Education
ITT Technical Institute-Greenfield 2007 — 2011
Associate of Applied Science–Software Applications and Programming, Information Technology, GPA: 3.38
t
Harbor Community Bank August 2013 - Present
Fidelity National Information Services December 2011 - August 2013
The Home Savings and Loan Company of Youngstown June 2003 - September 2011
Skills
SDLC, Visio, Process Improvement, Business Analysis, Banking, Vendor Management, Risk Management
Education
John Carroll University
Real Estate Appraisal
Youngstown State University
Business and Real Estate Appraisal
Fidelity National Information Services October 2010 - Present
Skills
Vendor Management, SDLC, ITIL, Requirements Analysis, Business Analysis
Education
ITT Technical Institute-Tampa