The Answer Group
Description
Address: 118 Allen Blvd, Farmingdale, NY 11735 Hours: Closed ⋅ Opens 9AM Mon SundayClosedMonday(Martin Luther King Jr. Day)9AM–5PMHours might differTuesday9AM–5PMWednesday9AM–5PMThursday9AM–5PMFriday9AM–5PMSaturdayClosedSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (800) 310-9334: Website: Category: Place name: : : : : : Website: http://www.theanswergroupny.com/ Category: Vending machine supplier Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of The Answer Group NY Posting publicly on the Web Write a review Reviews"2 of my employees became dangerously sick from the food" "Answer vending has a few machines where I work in Bay Shore, NY." View all Google reviews
The Answer Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at The Answer Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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118 The Answer Group employees in database. Find out everything there's to know about The Answer Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
The Answer Group Employees
Employee
Years
Job
Industry
Anthony McCutcheon Anthony McCutcheon's The Answer Group Experience September 2003 - July 2005
Job NOC Technician at RaceTrac Petroleum
Industry Information Technology and Services
Experience
RaceTrac Petroleum July 2015 - Present
Aptean June 2013 - June 2015
CenturyLink February 2007 - May 2013
Insight Global (contract with American Express) June 2005 - January 2007
The Answer Group September 2003 - July 2005
Skills
Technical Support, SharePoint, Management, Customer Service, Windows Server, Help Desk Support, Software Documentation, Windows, Process Improvement, Software Development, Microsoft Exchange, Active Directory, VMware Workstation, VMware vCenter, Mac OS
Education
Florida Atlantic University 1999 — 2003
Bachelor of Arts (BA), Management Information Systems, General
RaceTrac Petroleum July 2015 - Present
Aptean June 2013 - June 2015
CenturyLink February 2007 - May 2013
Insight Global (contract with American Express) June 2005 - January 2007
The Answer Group September 2003 - July 2005
Skills
Technical Support, SharePoint, Management, Customer Service, Windows Server, Help Desk Support, Software Documentation, Windows, Process Improvement, Software Development, Microsoft Exchange, Active Directory, VMware Workstation, VMware vCenter, Mac OS
Education
Florida Atlantic University 1999 — 2003
Bachelor of Arts (BA), Management Information Systems, General
Roger Desravines Jr Roger Desravines Jr's The Answer Group Experience June 2005 - September 2005
Job Computer Repair Technician For Simsbury Public Schools
Industry Information Technology and Services
Experience
Simsbury Public Schools July 2015 - Present
Yale School of Medicine May 2014 - Present
Access Health CT November 2013 - May 2014
Travelers May 2013 - October 2013
South Providence Neighborhood, Providence RI November 2005 - August 2011
P.A.S.A Providence After school Alliance September 2007 - January 2008
The Answer Group June 2005 - September 2005
Skills
Computer Hardware, Computer Repair, Computer Proficiency, Computer Maintenance, TCP/IP, Microsoft Office, Troubleshooting, Internet Troubleshooting, Remote Troubleshooting, Remote User Support, Windows Remote Desktop, TeamViewer, Computer Science, WordPress, Adobe Creative Suite, Windows XP Pro, Windows 7, Windows Vista, Upgrades, Logistics, Ghost Imaging, Printer Drivers, Remote Access, Help Desk Support, Desktop Application..., Computer Technology, Deskside, System Deployment, Remote Desktop, Desktop Computers, Customer Support, Citrix, Hardware Installation, Operating Systems, Hardware Support, Windows XP, Technical Support, Hardware, SCCM, Workstations, Ubuntu, Customer Service, Windows, Networking, Printers, Leadership
Education
Johnson and Wales University 2003 — 2008
Bachelor of Applied Science (BASc), Computer Graphics and New Media
Simsbury Public Schools July 2015 - Present
Yale School of Medicine May 2014 - Present
Access Health CT November 2013 - May 2014
Travelers May 2013 - October 2013
South Providence Neighborhood, Providence RI November 2005 - August 2011
P.A.S.A Providence After school Alliance September 2007 - January 2008
The Answer Group June 2005 - September 2005
Skills
Computer Hardware, Computer Repair, Computer Proficiency, Computer Maintenance, TCP/IP, Microsoft Office, Troubleshooting, Internet Troubleshooting, Remote Troubleshooting, Remote User Support, Windows Remote Desktop, TeamViewer, Computer Science, WordPress, Adobe Creative Suite, Windows XP Pro, Windows 7, Windows Vista, Upgrades, Logistics, Ghost Imaging, Printer Drivers, Remote Access, Help Desk Support, Desktop Application..., Computer Technology, Deskside, System Deployment, Remote Desktop, Desktop Computers, Customer Support, Citrix, Hardware Installation, Operating Systems, Hardware Support, Windows XP, Technical Support, Hardware, SCCM, Workstations, Ubuntu, Customer Service, Windows, Networking, Printers, Leadership
Education
Johnson and Wales University 2003 — 2008
Bachelor of Applied Science (BASc), Computer Graphics and New Media
Shaneka Rose, MS Shaneka Rose, MS's The Answer Group Experience January 2005 - February 2008
Job HR Generalist II/ HRIS
Industry Human Resources
Experience
Our house on wheels July 2015 - Present
Nipro Diagnostics, Inc. (formally Home Diagnostics,Inc.) June 2010 - August 2014
Kaplan University August 2009 - June 2010
Nationwide Laboratory Services, Inc February 2008 - August 2009
Doctor's Choice Sleep Solutions February 2008 - August 2009
Doctor's Choice Lab February 2008 - August 2009
The Answer Group January 2005 - February 2008
Intelesys NADW June 2001 - July 2004
ULM January 2000 - May 2002
Skills
Photoshop, Microsoft Excel, ADP HRB, Newsletter Production, Employee Relations, Employee Benefits, HRIS Database Management, Deferred Compensation, Human Resources, Recruiting, System Administration, Benefits Administration, Training, Management, Payroll, HRIS, FMLA, Microsoft Office, Talent Acquisition, New Hire Orientations, Personnel Management, Customer Service, Program Management, ADP Payroll, Leadership, Performance Management, Onboarding, Background Checks, Time Management, Talent Management, College Recruiting, Policy, Applicant Tracking..., Hiring, HR Policies, Interviews, Workforce Planning, Job Descriptions, Taleo, Temporary Placement, Internet Recruiting, Job Fairs, Employee Handbooks, Administration, Succession Planning
Education
Villanova University 2010 — 2012
M.S., Human Resources
University of Louisiana at Monroe 1999 — 2004
Bachelor of Arts (BA), Mass Communication/Media Studies
L.W. Higgins High School 1997 — 1999
Diploma, General
Our house on wheels July 2015 - Present
Nipro Diagnostics, Inc. (formally Home Diagnostics,Inc.) June 2010 - August 2014
Kaplan University August 2009 - June 2010
Nationwide Laboratory Services, Inc February 2008 - August 2009
Doctor's Choice Sleep Solutions February 2008 - August 2009
Doctor's Choice Lab February 2008 - August 2009
The Answer Group January 2005 - February 2008
Intelesys NADW June 2001 - July 2004
ULM January 2000 - May 2002
Skills
Photoshop, Microsoft Excel, ADP HRB, Newsletter Production, Employee Relations, Employee Benefits, HRIS Database Management, Deferred Compensation, Human Resources, Recruiting, System Administration, Benefits Administration, Training, Management, Payroll, HRIS, FMLA, Microsoft Office, Talent Acquisition, New Hire Orientations, Personnel Management, Customer Service, Program Management, ADP Payroll, Leadership, Performance Management, Onboarding, Background Checks, Time Management, Talent Management, College Recruiting, Policy, Applicant Tracking..., Hiring, HR Policies, Interviews, Workforce Planning, Job Descriptions, Taleo, Temporary Placement, Internet Recruiting, Job Fairs, Employee Handbooks, Administration, Succession Planning
Education
Villanova University 2010 — 2012
M.S., Human Resources
University of Louisiana at Monroe 1999 — 2004
Bachelor of Arts (BA), Mass Communication/Media Studies
L.W. Higgins High School 1997 — 1999
Diploma, General
Michael Friedland Michael Friedland's The Answer Group Experience 1996 - 2004
Job Call Center Supervisor at Comcast Cable
Industry Outsourcing/Offshoring
Experience
Comcast Cable December 2014 - Present
Professional in career transition December 2011 - Present
US Support Company April 2005 - April 2010
Teleperformance, USA 2006 - 2010
Teleperformance, USA 2006 - 2010
The Answer Group (TAG) 2000 - 2005
The Answer Group 1996 - 2004
TAG 1996 - 2004
KidSource 1992 - 1996
Skills
Sales Management, Call Center, Customer Satisfaction, Account Management, Customer Service, Sales, Team Leadership, Team Building, Team Management, Coaching, Management, Operations Management, Recruiting, Training, Microsoft Office, Process Improvement, Retail, Leadership, Project Management, Microsoft Excel, Call Centers, Customer Retention, Human Resources, Microsoft Word, Employee Relations, Technical Support, Troubleshooting, Customer Experience, Time Management, Performance Management, Project Planning, Vendor Management, Telecommunications, Outsourcing, Software Documentation, Workforce Management, Networking, Contact Centers, CRM, Call Center Development, Sales Operations, Strategic Planning
Education
Broward College 1990 — 1992
University of Florida 1986 — 1990
Comcast Cable December 2014 - Present
Professional in career transition December 2011 - Present
US Support Company April 2005 - April 2010
Teleperformance, USA 2006 - 2010
Teleperformance, USA 2006 - 2010
The Answer Group (TAG) 2000 - 2005
The Answer Group 1996 - 2004
TAG 1996 - 2004
KidSource 1992 - 1996
Skills
Sales Management, Call Center, Customer Satisfaction, Account Management, Customer Service, Sales, Team Leadership, Team Building, Team Management, Coaching, Management, Operations Management, Recruiting, Training, Microsoft Office, Process Improvement, Retail, Leadership, Project Management, Microsoft Excel, Call Centers, Customer Retention, Human Resources, Microsoft Word, Employee Relations, Technical Support, Troubleshooting, Customer Experience, Time Management, Performance Management, Project Planning, Vendor Management, Telecommunications, Outsourcing, Software Documentation, Workforce Management, Networking, Contact Centers, CRM, Call Center Development, Sales Operations, Strategic Planning
Education
Broward College 1990 — 1992
University of Florida 1986 — 1990
Peter Desbonnes Peter Desbonnes's The Answer Group Experience October 2003 - September 2007
Job I.T Administrator & Consultant
Industry Information Technology and Services
Experience
ARISE VIRTUAL SOLUTIONS INC October 2011 - April 2012
Kaplan University January 2008 - March 2011
NLC INTERNATIONAL INC June 2006 - January 2008
THE ANSWER GROUP October 2003 - September 2007
Skills
Windows Services, Wireless Networking, Social Networking, Customer Service, Server Administration, A+ Essentials, IP Testing, Microsoft Office 2007, Active Directory, Windows Server, Windows 7, XP, Help Desk Support, Networking, Technical Support, 2008 R2, Workstations, Hardware Support, Citrix
Education
The Academy of South Florida 2012 — 2012
MCTS/MCTIP, Information Technology, C
American InterContinental University 2001 — 2003
Associate of Science (A.S.), Associates of Information Technology, 2.85 GPA
Dillard High 1993 — 1996
Diploma, 3.0 GPA
ARISE VIRTUAL SOLUTIONS INC October 2011 - April 2012
Kaplan University January 2008 - March 2011
NLC INTERNATIONAL INC June 2006 - January 2008
THE ANSWER GROUP October 2003 - September 2007
Skills
Windows Services, Wireless Networking, Social Networking, Customer Service, Server Administration, A+ Essentials, IP Testing, Microsoft Office 2007, Active Directory, Windows Server, Windows 7, XP, Help Desk Support, Networking, Technical Support, 2008 R2, Workstations, Hardware Support, Citrix
Education
The Academy of South Florida 2012 — 2012
MCTS/MCTIP, Information Technology, C
American InterContinental University 2001 — 2003
Associate of Science (A.S.), Associates of Information Technology, 2.85 GPA
Dillard High 1993 — 1996
Diploma, 3.0 GPA
Robert Maxwell Robert Maxwell's The Answer Group Experience June 2003 - May 2005
Job IT Systems Administrator, Florida Power & Light
Industry Information Technology and Services
Experience
Florida Power & Light November 2010 - Present
Office Depot August 2010 - November 2010
Office Depot March 2010 - August 2010
TMS Health August 2006 - February 2009
Auxis August 2005 - February 2009
The Answer Group June 2003 - May 2005
AT&T Wireless December 2000 - April 2003
Telecorp November 1999 - November 2000
Reliacom LLC January 1999 - October 1999
Skills
SharePoint, Vendor Management, Troubleshooting, Active Directory, Disaster Recovery, Project Management, Technical Support, Software Documentation, Information Technology, Leadership, ITIL, Servers, Change Management, Integration, Training, Microsoft Exchange, Security, XP, System Administration, Operating Systems, Network Administration, Networking, Citrix, VPN, Business Intelligence, Firewalls, Windows, IT Management, Windows XP, Infrastructure, Access, Visio, IT Operations, Hardware, Lotus Notes, TCP/IP, Windows 7, Blackberry, Windows Server, Management, Process Improvement, Software Installation, Program Management, Testing
Education
South Carolina State University 1992 — 1994
Florida Power & Light November 2010 - Present
Office Depot August 2010 - November 2010
Office Depot March 2010 - August 2010
TMS Health August 2006 - February 2009
Auxis August 2005 - February 2009
The Answer Group June 2003 - May 2005
AT&T Wireless December 2000 - April 2003
Telecorp November 1999 - November 2000
Reliacom LLC January 1999 - October 1999
Skills
SharePoint, Vendor Management, Troubleshooting, Active Directory, Disaster Recovery, Project Management, Technical Support, Software Documentation, Information Technology, Leadership, ITIL, Servers, Change Management, Integration, Training, Microsoft Exchange, Security, XP, System Administration, Operating Systems, Network Administration, Networking, Citrix, VPN, Business Intelligence, Firewalls, Windows, IT Management, Windows XP, Infrastructure, Access, Visio, IT Operations, Hardware, Lotus Notes, TCP/IP, Windows 7, Blackberry, Windows Server, Management, Process Improvement, Software Installation, Program Management, Testing
Education
South Carolina State University 1992 — 1994
Dave Bonds Dave Bonds's The Answer Group Experience 2001 - 2002
Job Senior WordPress Developer at IDX, LLC
Industry Information Technology and Services
Experience
IDX, LLC August 2014 - Present
AgentEvolution February 2010 - Present
SPM Resorts 2004 - Present
East Bay/Tri-Valley PC Repair August 2009 - February 2010
Computer Doctor March 2009 - July 2009
AT&T April 2003 - March 2004
The Answer Group 2001 - 2002
Skills
HTML, Advanced CSS, WordPress, CSS, XHTML, PHP, Windows, Photoshop, Dreamweaver, A+ Certified, User Interface, Web Design, Web Development, JavaScript, Wordpress, HTML 5, jQuery, User Interface Design, Graphic Design, OS X, User Experience, Website Development, Web Standards
Education
American InterContinental University 2009 — 2010
AABA, Business Administration/Visual Communication
Broward College 1999 — 1999
Computer Science
University of Central Florida 1998 — 1999
Computer Science
South Plantation HS 1996 — 1998
IDX, LLC August 2014 - Present
AgentEvolution February 2010 - Present
SPM Resorts 2004 - Present
East Bay/Tri-Valley PC Repair August 2009 - February 2010
Computer Doctor March 2009 - July 2009
AT&T April 2003 - March 2004
The Answer Group 2001 - 2002
Skills
HTML, Advanced CSS, WordPress, CSS, XHTML, PHP, Windows, Photoshop, Dreamweaver, A+ Certified, User Interface, Web Design, Web Development, JavaScript, Wordpress, HTML 5, jQuery, User Interface Design, Graphic Design, OS X, User Experience, Website Development, Web Standards
Education
American InterContinental University 2009 — 2010
AABA, Business Administration/Visual Communication
Broward College 1999 — 1999
Computer Science
University of Central Florida 1998 — 1999
Computer Science
South Plantation HS 1996 — 1998
Joseph Vital Ulysse III Joseph Vital Ulysse III's The Answer Group Experience September 1998 - February 2001
Job New Job, New Company, time to make a career out of this place.
Industry Information Technology and Services
Experience
BenefitMall January 2014 - Present
Courtesy Computers, Inc July 2013 - October 2013
Embraer August 2010 - July 2013
PRC, LLC July 2009 - December 2009
PRC, LLC August 2006 - May 2009
Memorial Support Services July 2005 - August 2006
Edison Schools August 2004 - July 2005
Edison Schools August 2001 - August 2004
Broward Co. Sheriff Department June 2001 - August 2001
The Answer Group September 1998 - February 2001
Skills
Active Directory, System Administration, DHCP, Windows, VMware, Citrix, Help Desk Support, Firewalls, XP, Remote Desktop, Linux, Laptops, Lotus Notes, Software Installation, Network Administration, Cisco Technologies, Operating Systems, Norton Ghost, Computer Hardware, Security, HTML, Windows Server, Microsoft Exchange, Symantec Endpoint..., Integration, IT Operations, Unix, HP, Data Center, Networking, DNS, Windows 7, IT Management, Visio, Switches, Troubleshooting, Virtualization, VPN, Databases, Access, TCP/IP, Software Documentation, Disaster Recovery, Network Security, Hardware, Technical Support, Telecommunications, VMware ESX, Group Policy, Servers
Education
Barry University 2001 — 2015
Bachelor's Degree, Information Technology
The Academy of South Florida 2010 — 2010
MCTS, Information Technology
ATI Career School 1995 — 1997
Associates Degree, Electrical Engineering
BenefitMall January 2014 - Present
Courtesy Computers, Inc July 2013 - October 2013
Embraer August 2010 - July 2013
PRC, LLC July 2009 - December 2009
PRC, LLC August 2006 - May 2009
Memorial Support Services July 2005 - August 2006
Edison Schools August 2004 - July 2005
Edison Schools August 2001 - August 2004
Broward Co. Sheriff Department June 2001 - August 2001
The Answer Group September 1998 - February 2001
Skills
Active Directory, System Administration, DHCP, Windows, VMware, Citrix, Help Desk Support, Firewalls, XP, Remote Desktop, Linux, Laptops, Lotus Notes, Software Installation, Network Administration, Cisco Technologies, Operating Systems, Norton Ghost, Computer Hardware, Security, HTML, Windows Server, Microsoft Exchange, Symantec Endpoint..., Integration, IT Operations, Unix, HP, Data Center, Networking, DNS, Windows 7, IT Management, Visio, Switches, Troubleshooting, Virtualization, VPN, Databases, Access, TCP/IP, Software Documentation, Disaster Recovery, Network Security, Hardware, Technical Support, Telecommunications, VMware ESX, Group Policy, Servers
Education
Barry University 2001 — 2015
Bachelor's Degree, Information Technology
The Academy of South Florida 2010 — 2010
MCTS, Information Technology
ATI Career School 1995 — 1997
Associates Degree, Electrical Engineering
Henshaw Idah Henshaw Idah's The Answer Group Experience February 2002 - January 2004
Job Client Advisor
Industry Automotive
Experience
BMW of Vista July 2015 - Present
Hotwire Communications LLC May 2012 - September 2013
Comcast Cable February 2004 - April 2011
Comcast Cable 2004 - 2011
The Answer Group February 2002 - January 2004
Education
DeVry University
Stranahan High
BMW of Vista July 2015 - Present
Hotwire Communications LLC May 2012 - September 2013
Comcast Cable February 2004 - April 2011
Comcast Cable 2004 - 2011
The Answer Group February 2002 - January 2004
Education
DeVry University
Stranahan High
Jean Boiteux Jean Boiteux's The Answer Group Experience November 1999 - August 2000
Job IT Helpdesk Supervisor at MasTec
Industry Information Technology and Services
Experience
MasTec June 2012 - Present
SDSol Technologies April 2009 - March 2012
Decision One November 2006 - January 2009
Eliptek Consulting May 2003 - December 2003
United Automotive Insurance Group February 2002 - November 2002
Phoenix American August 2000 - January 2002
The Answer Group November 1999 - August 2000
CPT of South Florida January 1998 - April 1998
Skills
Help Desk Support, Troubleshooting, Microsoft Exchange, Hardware, Windows Server, Active Directory, Network Administration, Firewalls, Data Center, Remote Desktop, Team Building, Microsoft Office, Project Management, VPN, Teaching, Training, Blackberry Enterprise..., Antivirus, Printers, Technical Support, Training Skills, Public Speaking, Mentoring, Laptops, Help Desk Management, Web Project Management, Remote Support, Professional Mentoring, Mentoring Of Staff, Symantec Endpoint..., Norton Ghost, Checkpoint, Malwarebytes, Cisco VoIP, DNS management, Exchange ActiveSync, TeamViewer, LogMeIn, Enterprise Vault, WDS, Remote Administration, Barracuda Spam Firewall, Sonicwall, Web Hosting, Email Hosting, Managed Hosting, Quest vWorkspace, PMP
Education
American InterContinental University-South Florida 2002 — 2003
Bachelor's degree, Information Technology
ITT Technical Institute-Miami 2000 — 2002
Associate's degree, Information Technology
MasTec June 2012 - Present
SDSol Technologies April 2009 - March 2012
Decision One November 2006 - January 2009
Eliptek Consulting May 2003 - December 2003
United Automotive Insurance Group February 2002 - November 2002
Phoenix American August 2000 - January 2002
The Answer Group November 1999 - August 2000
CPT of South Florida January 1998 - April 1998
Skills
Help Desk Support, Troubleshooting, Microsoft Exchange, Hardware, Windows Server, Active Directory, Network Administration, Firewalls, Data Center, Remote Desktop, Team Building, Microsoft Office, Project Management, VPN, Teaching, Training, Blackberry Enterprise..., Antivirus, Printers, Technical Support, Training Skills, Public Speaking, Mentoring, Laptops, Help Desk Management, Web Project Management, Remote Support, Professional Mentoring, Mentoring Of Staff, Symantec Endpoint..., Norton Ghost, Checkpoint, Malwarebytes, Cisco VoIP, DNS management, Exchange ActiveSync, TeamViewer, LogMeIn, Enterprise Vault, WDS, Remote Administration, Barracuda Spam Firewall, Sonicwall, Web Hosting, Email Hosting, Managed Hosting, Quest vWorkspace, PMP
Education
American InterContinental University-South Florida 2002 — 2003
Bachelor's degree, Information Technology
ITT Technical Institute-Miami 2000 — 2002
Associate's degree, Information Technology
Kevin Keegan Kevin Keegan's The Answer Group Experience June 2006 - January 2007
Job
Industry E-Learning
Experience
Together We Stand, Inc. January 2013 - Present
Nova Southeastern University January 2007 - December 2012
The Answer Group June 2006 - January 2007
Young at Art Children’s Museum January 2005 - June 2006
PLAYBILL Magazine January 2002 - January 2005
Florida Theatrical Association January 1994 - September 2001
Broward Cultural Division January 1988 - January 1994
Skills
Instructional Design, Instructional Technology, Instructional Manuals, E-Learning, ADDIE, Employee Training, Learning Management..., Training, Program Management, Captivate, Grant Writing, Curriculum Design, Curriculum Development, Leadership, Social Media Marketing, Marketing Communications, Social Media, Photoshop, Marketing Strategy, Learning Management, E-commerce, Customer Service, Strategic Planning, Blended Learning, Needs Analysis, Higher Education
Education
Nova Southeastern University 2009 — 2014
Doctor of Education (Ed.D.), Instructional Technology and Distance Education, 3.9
Nova Southeastern University, Graduate School of Computer and Information Sciences 2006 — 2009
Master's Degree, Management of Informational Systems, 3.1
Together We Stand, Inc. January 2013 - Present
Nova Southeastern University January 2007 - December 2012
The Answer Group June 2006 - January 2007
Young at Art Children’s Museum January 2005 - June 2006
PLAYBILL Magazine January 2002 - January 2005
Florida Theatrical Association January 1994 - September 2001
Broward Cultural Division January 1988 - January 1994
Skills
Instructional Design, Instructional Technology, Instructional Manuals, E-Learning, ADDIE, Employee Training, Learning Management..., Training, Program Management, Captivate, Grant Writing, Curriculum Design, Curriculum Development, Leadership, Social Media Marketing, Marketing Communications, Social Media, Photoshop, Marketing Strategy, Learning Management, E-commerce, Customer Service, Strategic Planning, Blended Learning, Needs Analysis, Higher Education
Education
Nova Southeastern University 2009 — 2014
Doctor of Education (Ed.D.), Instructional Technology and Distance Education, 3.9
Nova Southeastern University, Graduate School of Computer and Information Sciences 2006 — 2009
Master's Degree, Management of Informational Systems, 3.1
VINCENT PERAGINE VINCENT PERAGINE's The Answer Group Experience December 2009 - June 2010
Job Experienced Sales Professional
Industry Telecommunications
Experience
Cablevision August 2011 - Present
The Answer group December 2009 - June 2010
Interactive Response Technology September 2008 - January 2010
Sam’s Club February 2008 - August 2008
Convergy’s May 2007 - October 2007
Staples June 2005 - December 2005
Skills
Sales, Telecommunications, Cold Calling, Selling, Sales Management, Solution Selling, Customer Service, Team Leadership, Marketing, Social Media, Social Networking, Marketing Strategy, Call Centers, Social Media Marketing, Training, Customer Experience, Mobile Devices, Team Building, Coaching, New Business Development
Education
DeVry University 2012 — 2012
Cablevision August 2011 - Present
The Answer group December 2009 - June 2010
Interactive Response Technology September 2008 - January 2010
Sam’s Club February 2008 - August 2008
Convergy’s May 2007 - October 2007
Staples June 2005 - December 2005
Skills
Sales, Telecommunications, Cold Calling, Selling, Sales Management, Solution Selling, Customer Service, Team Leadership, Marketing, Social Media, Social Networking, Marketing Strategy, Call Centers, Social Media Marketing, Training, Customer Experience, Mobile Devices, Team Building, Coaching, New Business Development
Education
DeVry University 2012 — 2012
Maryanne Krumpelman CPA's The Answer Group Experience June 1997 - November 1998
Job Chief Financial Officer at Pella Windows and Doors
Industry Building Materials
Experience
Pella Windows and Doors October 2000 - Present
Integrated Fund Services (Division of Western Southern Mutual Funds) December 1998 - June 2000
The Answer Group June 1997 - November 1998
Bressler and Company July 1988 - May 1997
Skills
Cash Management, Auditing, Finance, Budgets, Accounting, Negotiation, Financial Analysis, Financial Accounting, Management, Forecasting, Tax, Team Building, Leadership, Business Planning, Strategic Planning
Education
Northern Kentucky University 1984 — 1988
BS, Accounting
Notre Dame Academy 1979 — 1983
High School
Pella Windows and Doors October 2000 - Present
Integrated Fund Services (Division of Western Southern Mutual Funds) December 1998 - June 2000
The Answer Group June 1997 - November 1998
Bressler and Company July 1988 - May 1997
Skills
Cash Management, Auditing, Finance, Budgets, Accounting, Negotiation, Financial Analysis, Financial Accounting, Management, Forecasting, Tax, Team Building, Leadership, Business Planning, Strategic Planning
Education
Northern Kentucky University 1984 — 1988
BS, Accounting
Notre Dame Academy 1979 — 1983
High School
Alfred Shepherd Alfred Shepherd's The Answer Group Experience March 1999 - March 2005
Job Software Support Manager at Kreate Technology
Industry Computer Software
Experience
Kreate Technology April 2014 - Present
Kreate Technology April 2014 - Present
Campus Management Corp March 2008 - April 2014
Hewlett-Packard August 2007 - March 2008
MICROS Systems Inc March 2006 - August 2007
THE ANSWER GROUP March 1999 - March 2005
The DJ Store January 1997 - March 1999
Skills
Microsoft Certified..., CompTIA A+
Education
DeVry University 2005 — 2007
Bachelor's Degree, Technical Management
Keiser College 1995 — 1997
Associate's Degree, AA Computer Technology and Biomedical Engineering
Kreate Technology April 2014 - Present
Kreate Technology April 2014 - Present
Campus Management Corp March 2008 - April 2014
Hewlett-Packard August 2007 - March 2008
MICROS Systems Inc March 2006 - August 2007
THE ANSWER GROUP March 1999 - March 2005
The DJ Store January 1997 - March 1999
Skills
Microsoft Certified..., CompTIA A+
Education
DeVry University 2005 — 2007
Bachelor's Degree, Technical Management
Keiser College 1995 — 1997
Associate's Degree, AA Computer Technology and Biomedical Engineering
Elvonst Blaise, Sr. Elvonst Blaise, Sr.'s The Answer Group Experience November 2005 - May 2006
Job Movement Control Specialist (Overseas Contractor) at Fluor Global Services
Industry Education Management
Experience
Fluor Global Services January 2015 - Present
Keiser University May 2013 - January 2015
United States Air Force December 2006 - January 2015
U.S. Air Force Reserves December 2006 - January 2015
Fluor Global Services 2015 - 2015
Fluor Global Services 2015 - 2015
Florida Career College/Anthem College July 2012 - May 2013
Kaplan University September 2009 - July 2012
U.S. Army Reserves October 2005 - December 2006
The Answer Group November 2005 - May 2006
Skills
Leadership, Accounting, Training, Management, Student Financial Aid, Microsoft Office, Software Documentation, Troubleshooting, PowerPoint, Military, Microsoft Excel, Recruiting, Customer Service, DoD, Team Building, Team Leadership, Program Management, Security, Process Improvement, Risk Management, Data Analysis, Operations Management, Analysis, Leadership Development, Quality Assurance, Human Resources, Access, Strategic Planning, Public Speaking, Inventory Management, Coaching, Project Management, Data Entry, Staff Development, Higher Education, Resume Writing, Customer Retention, Policy, Adult Education, Student Affairs, Research, Career Counseling
Education
Florida Atlantic University 2012 — 2014
Bachelors in Arts, Business
Broward College 2006 — 2007
Associate of Arts (AA), General Studies, Cum Laude
Dillard High School
Fluor Global Services January 2015 - Present
Keiser University May 2013 - January 2015
United States Air Force December 2006 - January 2015
U.S. Air Force Reserves December 2006 - January 2015
Fluor Global Services 2015 - 2015
Fluor Global Services 2015 - 2015
Florida Career College/Anthem College July 2012 - May 2013
Kaplan University September 2009 - July 2012
U.S. Army Reserves October 2005 - December 2006
The Answer Group November 2005 - May 2006
Skills
Leadership, Accounting, Training, Management, Student Financial Aid, Microsoft Office, Software Documentation, Troubleshooting, PowerPoint, Military, Microsoft Excel, Recruiting, Customer Service, DoD, Team Building, Team Leadership, Program Management, Security, Process Improvement, Risk Management, Data Analysis, Operations Management, Analysis, Leadership Development, Quality Assurance, Human Resources, Access, Strategic Planning, Public Speaking, Inventory Management, Coaching, Project Management, Data Entry, Staff Development, Higher Education, Resume Writing, Customer Retention, Policy, Adult Education, Student Affairs, Research, Career Counseling
Education
Florida Atlantic University 2012 — 2014
Bachelors in Arts, Business
Broward College 2006 — 2007
Associate of Arts (AA), General Studies, Cum Laude
Dillard High School
Scott Minnich Scott Minnich's The Answer Group Experience March 2000 - November 2004
Job Desktop Support Tech II at Molina Healthcare
Industry Medical Devices
Experience
Molina Healthcare May 2014 - Present
Holy Cross Hospital March 2014 - April 2014
Bank United June 2013 - December 2013
Beckman Coulter December 2004 - February 2013
The Answer Group March 2000 - November 2004
Motorola May 1999 - March 2000
Skills
System Administration, Wireless Networking, Remote Troubleshooting, BMC Remedy, RSA Ace Server, VPN, RSA SecurID, Juniper VPN Client, Mobile Devices, Blackberry, DNS, FIM, Smart Cards, Bomgar, Dameware, NetMeeting, Lotus Notes, Computer Repair, Troubleshooting, Hardware Diagnostics, Hardware Installation, Extranet VPN client, Active Directory, NetMotion Mobility XE..., Windows Mobile, Soti Mobi Control, Field Service, Blackberry Enterprise..., AS400 system, Software Installation, Technical Leadership, Technical Documentation, Employee Training, Microsoft Office 2003, CAPA, Microsoft Office 2010, Lotus Traveler, Sametime, Test Equipment, Outlook, Microsoft Exchange, Electronics, Rumba, Computer Proficiency, Business Intelligence, SharePoint, Medical Devices, Office 2010, Technical Support, Help Desk Support
Education
ATI Career Training Center-Fort Lauderdale 1998 — 2000
Specialized Associates Degree, Electronics Engineering Technology, 4.0
Miami Dade College 1995 — 1997
Associate of Science (AS), Drafting and Design Technology
Molina Healthcare May 2014 - Present
Holy Cross Hospital March 2014 - April 2014
Bank United June 2013 - December 2013
Beckman Coulter December 2004 - February 2013
The Answer Group March 2000 - November 2004
Motorola May 1999 - March 2000
Skills
System Administration, Wireless Networking, Remote Troubleshooting, BMC Remedy, RSA Ace Server, VPN, RSA SecurID, Juniper VPN Client, Mobile Devices, Blackberry, DNS, FIM, Smart Cards, Bomgar, Dameware, NetMeeting, Lotus Notes, Computer Repair, Troubleshooting, Hardware Diagnostics, Hardware Installation, Extranet VPN client, Active Directory, NetMotion Mobility XE..., Windows Mobile, Soti Mobi Control, Field Service, Blackberry Enterprise..., AS400 system, Software Installation, Technical Leadership, Technical Documentation, Employee Training, Microsoft Office 2003, CAPA, Microsoft Office 2010, Lotus Traveler, Sametime, Test Equipment, Outlook, Microsoft Exchange, Electronics, Rumba, Computer Proficiency, Business Intelligence, SharePoint, Medical Devices, Office 2010, Technical Support, Help Desk Support
Education
ATI Career Training Center-Fort Lauderdale 1998 — 2000
Specialized Associates Degree, Electronics Engineering Technology, 4.0
Miami Dade College 1995 — 1997
Associate of Science (AS), Drafting and Design Technology
Rob Fried Rob Fried's The Answer Group Experience November 2002 - August 2003
Job Physical Security Engineer
Industry Management Consulting
Experience
JM Family Enterprises, Inc. Cloud Engineer
Auxis September 2003 - February 2012
Auxis September 2003 - January 2008
The Answer Group November 2002 - August 2003
Skills
Troubleshooting, ITIL, System Administration, Microsoft Exchange, Active Directory, Windows Server, VMware, VMware ESX, Servers, XP, SharePoint, Cloud Computing, Software Installation, Technical Support, Managed Services, Security, Operating Systems, Routers, VoIP, VPN, Microsoft SQL Server, Disaster Recovery, Telecommunications, IIS, Integration, Firewalls, Windows XP, Virtualization, Network Security, System Deployment
Education
University of Miami - School of Business 1998 — 2002
Bachelor of Business Administration (BBA), Computer and Information Systems Security/Information Assurance
JM Family Enterprises, Inc. Cloud Engineer
Auxis September 2003 - February 2012
Auxis September 2003 - January 2008
The Answer Group November 2002 - August 2003
Skills
Troubleshooting, ITIL, System Administration, Microsoft Exchange, Active Directory, Windows Server, VMware, VMware ESX, Servers, XP, SharePoint, Cloud Computing, Software Installation, Technical Support, Managed Services, Security, Operating Systems, Routers, VoIP, VPN, Microsoft SQL Server, Disaster Recovery, Telecommunications, IIS, Integration, Firewalls, Windows XP, Virtualization, Network Security, System Deployment
Education
University of Miami - School of Business 1998 — 2002
Bachelor of Business Administration (BBA), Computer and Information Systems Security/Information Assurance
Marcus Chang VCP MCSA SQL MCTS Marcus Chang VCP MCSA SQL MCTS's The Answer Group Experience 1995 - 2001
Job Application Developer at Comcast Cable
Industry Information Technology and Services
Experience
Comcast Cable September 2011 - Present
Comcast January 2011 - December 2011
Comcast July 2010 - January 2011
Comcast March 2007 - July 2010
Comcast March 2001 - January 2007
The Answer Group 1995 - 2001
Broward County Office of Information Technology 1994 - 1995
Broward County Extension Service 1992 - 1994
Skills
Windows Server, Microsoft SQL Server, Troubleshooting, Active Directory, Networking, Telecommunications, SQL, System Administration, .NET, Servers, IIS, SDLC, Computer Hardware, Web Services, System Deployment, Integration, Windows XP, ASP.NET, Hardware, TCP/IP, JavaScript, Business Analysis, XML, Visual Basic, Access, jQuery, VB.NET, Visual Studio, XP, Microsoft Exchange, Windows, DNS, SharePoint, AJAX Toolkit, Business Strategy, C#, Web Applications, DHCP, Software Installation, Operating Systems, SSIS, Windows 7, Entity Framework, Windows Mobile, Java, Windows Server 2008, Process Development, Enterprise Application..., Windows Mobile Devices, ASP.NET MVC
Education
DeVry University 2015 — 2016
Bachelor of Science in Technical Management, Concentration in Computer Information Systems, 4.0
Broward College 2010 — 2013
BACHELOR OF APPLIED SCIENCE, TECHNOLOGY MANAGEMENT, 3.6
Global Knowledge/MicroTek 2010 — 2011
Certificates, VMware & Windows Server
Broward College 2008 — 2010
ASSOCIATE IN APPLIED SCIENCE, BUSINESS ADMINISTRATION, 3.5
New Horizons/Broward College 2001 — 2006
Certs/Business Mgmt Program, Computer Information Systems
Comcast Cable September 2011 - Present
Comcast January 2011 - December 2011
Comcast July 2010 - January 2011
Comcast March 2007 - July 2010
Comcast March 2001 - January 2007
The Answer Group 1995 - 2001
Broward County Office of Information Technology 1994 - 1995
Broward County Extension Service 1992 - 1994
Skills
Windows Server, Microsoft SQL Server, Troubleshooting, Active Directory, Networking, Telecommunications, SQL, System Administration, .NET, Servers, IIS, SDLC, Computer Hardware, Web Services, System Deployment, Integration, Windows XP, ASP.NET, Hardware, TCP/IP, JavaScript, Business Analysis, XML, Visual Basic, Access, jQuery, VB.NET, Visual Studio, XP, Microsoft Exchange, Windows, DNS, SharePoint, AJAX Toolkit, Business Strategy, C#, Web Applications, DHCP, Software Installation, Operating Systems, SSIS, Windows 7, Entity Framework, Windows Mobile, Java, Windows Server 2008, Process Development, Enterprise Application..., Windows Mobile Devices, ASP.NET MVC
Education
DeVry University 2015 — 2016
Bachelor of Science in Technical Management, Concentration in Computer Information Systems, 4.0
Broward College 2010 — 2013
BACHELOR OF APPLIED SCIENCE, TECHNOLOGY MANAGEMENT, 3.6
Global Knowledge/MicroTek 2010 — 2011
Certificates, VMware & Windows Server
Broward College 2008 — 2010
ASSOCIATE IN APPLIED SCIENCE, BUSINESS ADMINISTRATION, 3.5
New Horizons/Broward College 2001 — 2006
Certs/Business Mgmt Program, Computer Information Systems
Yves Morency Yves Morency's The Answer Group Experience January 2002 - July 2002
Job at Compucom
Industry Computer Hardware
Experience
CompuCom March 2010 - Present
Insight Direct May 2009 - Present
TRACFONE WIRELESS, INC January 2005 - Present
CompuCom January 2002 - Present
Quest Diagnostics November 2009 - 2010
Macy's December 2005 - March 2008
Xerox November 2005 - September 2006
UNISYS (Volt Technical Temp) March 2005 - December 2005
TAC Worldwide September 2002 - November 2004
THE ANSWER GROUP January 2002 - July 2002
Skills
mcp, Microsoft Certified..., XP, Switches, Windows Server, Servers, System Administration, Active Directory, Cisco Technologies, Networking, Windows XP, DNS, VPN, DHCP, Troubleshooting
Education
Bronx Community College 2000 — 2002
Lib Art
Dutchess Community College 1977 — 1979
AA, Computer Science
Xp, Vista NetCom Technical Training Center IT New
CompuCom March 2010 - Present
Insight Direct May 2009 - Present
TRACFONE WIRELESS, INC January 2005 - Present
CompuCom January 2002 - Present
Quest Diagnostics November 2009 - 2010
Macy's December 2005 - March 2008
Xerox November 2005 - September 2006
UNISYS (Volt Technical Temp) March 2005 - December 2005
TAC Worldwide September 2002 - November 2004
THE ANSWER GROUP January 2002 - July 2002
Skills
mcp, Microsoft Certified..., XP, Switches, Windows Server, Servers, System Administration, Active Directory, Cisco Technologies, Networking, Windows XP, DNS, VPN, DHCP, Troubleshooting
Education
Bronx Community College 2000 — 2002
Lib Art
Dutchess Community College 1977 — 1979
AA, Computer Science
Xp, Vista NetCom Technical Training Center IT New
Sally A. Lund MSSW Sally A. Lund MSSW's The Answer Group Experience May 1987 - May 1997
Job Social Services & Qualitative Research
Industry Mental Health Care
Experience
Lund & Associates, Inc. January 1998 - December 2012
Ladd Research Group January 2009 - June 2009
The Answer Group May 1987 - May 1997
Skills
Qualitative Research, Market Research, Focus Groups, Quantitative Research, Healthcare, Ethnography, Training, Integrated Marketing, Medical Devices, Pharmaceutical Industry, Fundraising, Online Moderation, Customer Insight, Marketing Research, Consumer Behaviour
Education
University of Cincinnati 1975 — 1977
MSSW, Social Work Policy and Administration
The Ohio State University
BSSW, Social Work
Lund & Associates, Inc. January 1998 - December 2012
Ladd Research Group January 2009 - June 2009
The Answer Group May 1987 - May 1997
Skills
Qualitative Research, Market Research, Focus Groups, Quantitative Research, Healthcare, Ethnography, Training, Integrated Marketing, Medical Devices, Pharmaceutical Industry, Fundraising, Online Moderation, Customer Insight, Marketing Research, Consumer Behaviour
Education
University of Cincinnati 1975 — 1977
MSSW, Social Work Policy and Administration
The Ohio State University
BSSW, Social Work
Mark Daneshvar Mark Daneshvar's The Answer Group Experience December 1997 - August 2001
Job Experienced IT professional of over 12 years
Industry Information Technology and Services
Experience
Mystic Lake Casino Hotel October 2010 - Present
Mystic Lake Casino Hotel May 2007 - October 2010
Federal Government DHS TSA September 2002 - May 2007
The Answer Group December 1997 - August 2001
Skills
Network Administration, Network Operations, System Administration, XP, Troubleshooting, Switches, Blackberry, Active Directory, Windows 7, Windows Server, A+ Certified, Hardware, Servers, Microsoft Exchange, DHCP, Computer Hardware, DNS, Operating Systems, Cisco Technologies, VMware, Security, Windows, VPN
Education
Dakota County Technical College 2011 — 2012
Network Administration, IT
Normandale Community College 2007 — 2010
No, Computer Science
Coon Rapids High School 1993 — 1997
HS, Generals
Mystic Lake Casino Hotel October 2010 - Present
Mystic Lake Casino Hotel May 2007 - October 2010
Federal Government DHS TSA September 2002 - May 2007
The Answer Group December 1997 - August 2001
Skills
Network Administration, Network Operations, System Administration, XP, Troubleshooting, Switches, Blackberry, Active Directory, Windows 7, Windows Server, A+ Certified, Hardware, Servers, Microsoft Exchange, DHCP, Computer Hardware, DNS, Operating Systems, Cisco Technologies, VMware, Security, Windows, VPN
Education
Dakota County Technical College 2011 — 2012
Network Administration, IT
Normandale Community College 2007 — 2010
No, Computer Science
Coon Rapids High School 1993 — 1997
HS, Generals
George S. Mulder George S. Mulder's The Answer Group Experience January 2001 - June 2004
Job Owner, Peter of Weston Salon
Industry Luxury Goods & Jewelry
Experience
Peter of Weston Salon 2004 - Present
BellSouth June 2004 - September 2006
The Answer Group January 2001 - June 2004
Education
The University of Akron 1978 — 1982
Garfield
Hammel College
Peter of Weston Salon 2004 - Present
BellSouth June 2004 - September 2006
The Answer Group January 2001 - June 2004
Education
The University of Akron 1978 — 1982
Garfield
Hammel College
Dwayne Brown, MBA Dwayne Brown, MBA's The Answer Group Experience June 2005 - August 2005
Job Business Intelligence Developer at FIS
Industry Information Technology and Services
Experience
FIS June 2015 - Present
H&R Block December 2012 - Present
Fidelity National Information Services February 2012 - June 2015
FIS February 2011 - February 2012
FIS January 2009 - February 2011
Department of Environmental Health & Safety at the University of Central Florida July 2007 - December 2008
The Answer Group June 2005 - August 2005
Skills
C#, VB.NET, SQL Server, Microsoft Office, Visual Studio, T-SQL, Troubleshooting, SQL, Windows, Microsoft SQL Server, Access, HTML, Visio, ASP.NET, Business Intelligence, Business Analysis, Technical Support, Databases, Call Centers, Software Documentation, Vendor Management, .NET
Education
University of Central Florida - College of Business Administration 2009 — 2011
Master of Business Administration, Technological Entrepreneurship
University of Central Florida - College of Business Administration 2004 — 2008
B.S. MIS, Management Information Systems, Accounting, Enterprise Resource Planning (SAP)
FIS June 2015 - Present
H&R Block December 2012 - Present
Fidelity National Information Services February 2012 - June 2015
FIS February 2011 - February 2012
FIS January 2009 - February 2011
Department of Environmental Health & Safety at the University of Central Florida July 2007 - December 2008
The Answer Group June 2005 - August 2005
Skills
C#, VB.NET, SQL Server, Microsoft Office, Visual Studio, T-SQL, Troubleshooting, SQL, Windows, Microsoft SQL Server, Access, HTML, Visio, ASP.NET, Business Intelligence, Business Analysis, Technical Support, Databases, Call Centers, Software Documentation, Vendor Management, .NET
Education
University of Central Florida - College of Business Administration 2009 — 2011
Master of Business Administration, Technological Entrepreneurship
University of Central Florida - College of Business Administration 2004 — 2008
B.S. MIS, Management Information Systems, Accounting, Enterprise Resource Planning (SAP)
Seketha Peak Seketha Peak's The Answer Group Experience September 2005 - June 2006
Job Working at Comcast
Industry Information Technology and Services
Experience
Comcast Business June 2015 - Present
Express Scripts November 2012 - February 2015
iVox Solutions December 2011 - December 2012
Jupiter Medical Center October 2009 - December 2010
Target July 2007 - May 2008
PRC July 2006 - December 2006
The Answer Group September 2005 - June 2006
Convergys July 2003 - August 2004
Skills
Customer Service, Human Resources, Laptops, Microsoft Office, Microsoft Word, Help Desk Support, Call Centers, PowerPoint, Microsoft Excel, Networking, Process Improvement, Project Management, Purchasing, Resume Writing, SQL, Technical Support, Troubleshooting, Temporary Staffing, Norton Ghost, Lotus Notes, XP, Sales, Outlook, Windows XP
Education
American Intercontinental University 2002 — 2004
Bachelor, Information Technology
Broward Community College 2002 — 2002
Call Center Operations Class, Certificate for Call Center Operations
Comcast Business June 2015 - Present
Express Scripts November 2012 - February 2015
iVox Solutions December 2011 - December 2012
Jupiter Medical Center October 2009 - December 2010
Target July 2007 - May 2008
PRC July 2006 - December 2006
The Answer Group September 2005 - June 2006
Convergys July 2003 - August 2004
Skills
Customer Service, Human Resources, Laptops, Microsoft Office, Microsoft Word, Help Desk Support, Call Centers, PowerPoint, Microsoft Excel, Networking, Process Improvement, Project Management, Purchasing, Resume Writing, SQL, Technical Support, Troubleshooting, Temporary Staffing, Norton Ghost, Lotus Notes, XP, Sales, Outlook, Windows XP
Education
American Intercontinental University 2002 — 2004
Bachelor, Information Technology
Broward Community College 2002 — 2002
Call Center Operations Class, Certificate for Call Center Operations
Gregory Sharrow Gregory Sharrow's The Answer Group Experience August 2001 - October 2003
Job IT Consultant at Kendall Komputer Help
Industry Information Technology and Services
Experience
Kendall Komputer Help December 2012 - Present
University of Miami June 2006 - December 2012
University of Miami June 2006 - November 2012
Rachlin, Cohen January 2005 - March 2005
The Answer Group August 2001 - October 2003
Dana World Trade August 1995 - November 2000
Computer Help; January 1990 - December 1995
Skills
Operating Systems, Technical Support, OS X, Access, Certified Network..., Certified Computer..., Computer Planing &..., Desktop Support, Printers, Computer Hardware, Windows 7, Mac OS X, Troubleshooting, XP, Windows, Windows Server 2003, Hardware, DHCP, DNS, Windows Server, System Administration, Wireless Networking, Database Administration, Visual Basic, Microsoft Office, Programming, MS Office Suite, Network Security, SQL, Databases, Windows 8.1 touch..., Database design, and..., Public Speaking
Education
University of Miami 2002 — 2012
Bachelor, General Studies; Management and Communications, 3.1 G.P.A.
Institute for the Certification of Computer Professionals 1971 — 1971
Masters, Computer Management
Oakland Community College 1966 — 1969
Associate of Applied Science, Business Computer Programming, 3.76 overall. 4.0 in programmig major
Certified Florida Voc/Tech Teaching Certificate
Certified voc/tech teacher, Taught computer programming, Office tools
Kendall Komputer Help December 2012 - Present
University of Miami June 2006 - December 2012
University of Miami June 2006 - November 2012
Rachlin, Cohen January 2005 - March 2005
The Answer Group August 2001 - October 2003
Dana World Trade August 1995 - November 2000
Computer Help; January 1990 - December 1995
Skills
Operating Systems, Technical Support, OS X, Access, Certified Network..., Certified Computer..., Computer Planing &..., Desktop Support, Printers, Computer Hardware, Windows 7, Mac OS X, Troubleshooting, XP, Windows, Windows Server 2003, Hardware, DHCP, DNS, Windows Server, System Administration, Wireless Networking, Database Administration, Visual Basic, Microsoft Office, Programming, MS Office Suite, Network Security, SQL, Databases, Windows 8.1 touch..., Database design, and..., Public Speaking
Education
University of Miami 2002 — 2012
Bachelor, General Studies; Management and Communications, 3.1 G.P.A.
Institute for the Certification of Computer Professionals 1971 — 1971
Masters, Computer Management
Oakland Community College 1966 — 1969
Associate of Applied Science, Business Computer Programming, 3.76 overall. 4.0 in programmig major
Certified Florida Voc/Tech Teaching Certificate
Certified voc/tech teacher, Taught computer programming, Office tools
Wayne Andrew Dilger Wayne Andrew Dilger's The Answer Group Experience 1990 - 1993
Job Commercial Leader experienced at pharmaceutical development and promotion
Industry Pharmaceuticals
Experience
GLAXOSMITHKLINE 1996 - 2012
LEHMKUHL & ASSOCIATES 1993 - 1994
THE ANSWER GROUP 1990 - 1993
Skills
Pharmaceutical Industry, Product Strategies, Product Launch, Product Development, Market Analysis, Marketing Strategy, Competitive Marketing..., Matrix Management, Team Leadership, Cross-functional Team..., Healthcare Reimbursement, Strategic Partnerships, Due Diligence, Budget Process, Market Share Analysis, Revenue Forecasting, Marketing Analytics, Portfolio Optimization, Market Research, Product Management, Clinical Development, Market Access
Education
Carnegie Mellon University - Tepper School of Business 1994 — 1996
MBA, Industrial Administration
Grinnell College 1983 — 1988
BA, Mathematics
GLAXOSMITHKLINE 1996 - 2012
LEHMKUHL & ASSOCIATES 1993 - 1994
THE ANSWER GROUP 1990 - 1993
Skills
Pharmaceutical Industry, Product Strategies, Product Launch, Product Development, Market Analysis, Marketing Strategy, Competitive Marketing..., Matrix Management, Team Leadership, Cross-functional Team..., Healthcare Reimbursement, Strategic Partnerships, Due Diligence, Budget Process, Market Share Analysis, Revenue Forecasting, Marketing Analytics, Portfolio Optimization, Market Research, Product Management, Clinical Development, Market Access
Education
Carnegie Mellon University - Tepper School of Business 1994 — 1996
MBA, Industrial Administration
Grinnell College 1983 — 1988
BA, Mathematics
Javier Groning Javier Groning's The Answer Group Experience January 2001 - June 2005
Job Sr. Technical Support Specialist at MoreDirect, Inc.
Industry Information Technology and Services
Experience
MoreDirect June 2010 - Present
Integrated Health Services of America June 2005 - June 2010
The Answer Group January 2001 - June 2005
United Communications January 2000 - April 2001
Skills
VMware, Active Directory, Troubleshooting, Servers, Networking, Hardware, Microsoft SQL Server, Technical Support, Virtualization, Training, Software Installation, Management, Professional Services, Storage, HP, Cloud Computing, Data Center, Computer Hardware, Disaster Recovery, Cisco Technologies, Microsoft Exchange
Education
2011The Academy 2011 — 2011
Server 2008 R2 AD-Network Infrastructure Administrator / Win7 Administrator, Microsoft Certifications
Teterboro School of Aeronautics 1987 — 1989
A/P License, Aviation Maintenance/avionics Techinician
MoreDirect June 2010 - Present
Integrated Health Services of America June 2005 - June 2010
The Answer Group January 2001 - June 2005
United Communications January 2000 - April 2001
Skills
VMware, Active Directory, Troubleshooting, Servers, Networking, Hardware, Microsoft SQL Server, Technical Support, Virtualization, Training, Software Installation, Management, Professional Services, Storage, HP, Cloud Computing, Data Center, Computer Hardware, Disaster Recovery, Cisco Technologies, Microsoft Exchange
Education
2011The Academy 2011 — 2011
Server 2008 R2 AD-Network Infrastructure Administrator / Win7 Administrator, Microsoft Certifications
Teterboro School of Aeronautics 1987 — 1989
A/P License, Aviation Maintenance/avionics Techinician
Wesley Nugent Wesley Nugent's The Answer Group Experience August 2001 - August 2002
Job System Architect / Enterprise Systems Operations Endurance International Group
Industry Internet
Experience
Endurance International Group April 2012 - Present
Carrier Management Systems, INC July 2009 - April 2012
ECI Advantage July 2008 - June 2009
Communities In Schools November 2007 - July 2008
ETEX Telephone Coop January 2007 - October 2007
Advantage Business Computer Systems August 2002 - January 2007
Advantage Business Computer Systems August 2002 - January 2007
The Answer Group August 2001 - August 2002
Skills
TCP/IP, DNS, Linux, Servers, Operating Systems, Network Administration, Troubleshooting, VPN, Technical Support, Routers, Network Security, Computer Hardware, Shell Scripting, Hardware, Security, CCNA, Networking, Software Installation, Bash
Education
University of Phoenix 2012 — 2014
Master's Degree, Information Systems, 3.92 GPA
University of Phoenix 2010 — 2012
Bachelor's Degree, Information Technology with a consentration in Software Engineering, 3.96 GPA
Western International University 2005 — 2007
AAIT, Information Technology
Endurance International Group April 2012 - Present
Carrier Management Systems, INC July 2009 - April 2012
ECI Advantage July 2008 - June 2009
Communities In Schools November 2007 - July 2008
ETEX Telephone Coop January 2007 - October 2007
Advantage Business Computer Systems August 2002 - January 2007
Advantage Business Computer Systems August 2002 - January 2007
The Answer Group August 2001 - August 2002
Skills
TCP/IP, DNS, Linux, Servers, Operating Systems, Network Administration, Troubleshooting, VPN, Technical Support, Routers, Network Security, Computer Hardware, Shell Scripting, Hardware, Security, CCNA, Networking, Software Installation, Bash
Education
University of Phoenix 2012 — 2014
Master's Degree, Information Systems, 3.92 GPA
University of Phoenix 2010 — 2012
Bachelor's Degree, Information Technology with a consentration in Software Engineering, 3.96 GPA
Western International University 2005 — 2007
AAIT, Information Technology
Daniel Gilroy's The Answer Group Experience February 2004 - January 2006
Job Field Service Engineer at Children's Healthcare of Atlanta
Industry Information Technology and Services
Experience
Children's Healthcare of Atlanta April 2013 - Present
Bayview Asset Management June 2012 - Present
Perception is Everything INC June 2011 - Present
THE CONTINENTAL GROUP INC December 2009 - December 2011
Miller and O'Neill May 2007 - March 2011
Tyco Fire & Security May 2007 - November 2009
Cleartel Communications August 2006 - May 2007
Kaplan University February 2006 - August 2006
THE ANSWER GROUP February 2004 - January 2006
Susquehanna University January 2001 - May 2003
Skills
Software Installations, Computer Hardware, Network Engineering, Windows 7, Servers, Hardware, VPN, Laptops, Software Installation, Networking, Troubleshooting, Microsoft Office, Help Desk Support, Active Directory, Citrix, Technical Support, Windows XP, Customer Service, Printers
Education
Susquehanna University 1999 — 2003
B.A, COMMUNICATIONS (PUBLIC RELATIONS); Journalism
Children's Healthcare of Atlanta April 2013 - Present
Bayview Asset Management June 2012 - Present
Perception is Everything INC June 2011 - Present
THE CONTINENTAL GROUP INC December 2009 - December 2011
Miller and O'Neill May 2007 - March 2011
Tyco Fire & Security May 2007 - November 2009
Cleartel Communications August 2006 - May 2007
Kaplan University February 2006 - August 2006
THE ANSWER GROUP February 2004 - January 2006
Susquehanna University January 2001 - May 2003
Skills
Software Installations, Computer Hardware, Network Engineering, Windows 7, Servers, Hardware, VPN, Laptops, Software Installation, Networking, Troubleshooting, Microsoft Office, Help Desk Support, Active Directory, Citrix, Technical Support, Windows XP, Customer Service, Printers
Education
Susquehanna University 1999 — 2003
B.A, COMMUNICATIONS (PUBLIC RELATIONS); Journalism
Godfrey K L Godfrey K L's The Answer Group Experience August 2003 - January 2005
Job Online Foreign Trainer at Wall Street English China
Industry Internet
Experience
Wall Street English China November 2013 - April 2015
Florida International University September 2001 - April 2013
ExamSoft Worldwide, Inc. March 2011 - March 2013
ASK ME March 2009 - March 2011
Gaming Symbiote Podcast August 2009 - August 2010
Norwegian Cruise Line February 2008 - March 2009
Learning Today, Inc. June 2005 - February 2008
DragonFlyDF9Inc May 2006 - October 2007
The Answer Group August 2003 - January 2005
Skills
Dreamweaver, Photoshop, Flash, CSS, ActionScript, Microsoft Office, Premiere, Scripting, Microsoft Excel, Outlook, Adobe Bridge, Markup Languages, Web Design, Flash Animation, Visio, Microsoft Word, Copywriting, Technical Writing
Education
Florida International University 2000 — 2003
B.S., Computer Science
Wall Street English China November 2013 - April 2015
Florida International University September 2001 - April 2013
ExamSoft Worldwide, Inc. March 2011 - March 2013
ASK ME March 2009 - March 2011
Gaming Symbiote Podcast August 2009 - August 2010
Norwegian Cruise Line February 2008 - March 2009
Learning Today, Inc. June 2005 - February 2008
DragonFlyDF9Inc May 2006 - October 2007
The Answer Group August 2003 - January 2005
Skills
Dreamweaver, Photoshop, Flash, CSS, ActionScript, Microsoft Office, Premiere, Scripting, Microsoft Excel, Outlook, Adobe Bridge, Markup Languages, Web Design, Flash Animation, Visio, Microsoft Word, Copywriting, Technical Writing
Education
Florida International University 2000 — 2003
B.S., Computer Science
David Bern David Bern's The Answer Group Experience October 1996 - December 2002
Job Systems Engineer at Convey Health Solutions
Industry Information Technology and Services
Experience
Convey Health Solutions August 2012 - Present
Clerk & Comptroller, Palm Beach County February 2012 - August 2012
Titan America October 2003 - August 2011
The Answer Group October 1996 - December 2002
Skills
Active Directory, Servers, Disaster Recovery, Windows Server, Citrix, Microsoft SQL Server, System Administration, Troubleshooting, VMware ESX, Windows 7, Microsoft Exchange, Data Center, Firewalls, Technical Support, Networking, SAN
Education
Broward College
Associates Degree, Respiratory Therapy
Monterey Peninsula College
Associates Degree, Nursing
VMWorld 2007, 2008, EMC SAN and FC switch implementation, VMWare 3.5 and 4.0 VSphere management,Tech Ed 2007, Symantec EVault
Convey Health Solutions August 2012 - Present
Clerk & Comptroller, Palm Beach County February 2012 - August 2012
Titan America October 2003 - August 2011
The Answer Group October 1996 - December 2002
Skills
Active Directory, Servers, Disaster Recovery, Windows Server, Citrix, Microsoft SQL Server, System Administration, Troubleshooting, VMware ESX, Windows 7, Microsoft Exchange, Data Center, Firewalls, Technical Support, Networking, SAN
Education
Broward College
Associates Degree, Respiratory Therapy
Monterey Peninsula College
Associates Degree, Nursing
VMWorld 2007, 2008, EMC SAN and FC switch implementation, VMWare 3.5 and 4.0 VSphere management,Tech Ed 2007, Symantec EVault
Joseph DeGaetani Joseph DeGaetani's The Answer Group Experience May 2001 - November 2001
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Turner Industries August 2013 - Present
Allscripts December 2011 - August 2013
Quarterline Consulting October 2010 - October 2011
Innovative Emergency Management Inc. June 2005 - August 2010
Aegis Mortgage Grp. March 2005 - June 2005
Appro Systems now CRIF Lending October 2003 - February 2005
Anton Systems, Inc. November 2001 - March 2003
The Answer Group May 2001 - November 2001
Pediatrix Medical Group, Inc. May 2000 - February 2001
TigerDirect, Inc. November 1999 - February 2000
Skills
Microsoft SQL Server, SharePoint, SQL, Business Intelligence, T-SQL, Security+, CISSP, Management, Disaster Recovery, Information Assurance, DIACAP, SDLC, Security, Business Continuity, Data Center, Integration, Cloud Computing, Portals, Windows, Software Development, Databases, Network Security, Business Analysis, Requirements Analysis, Windows Server, Project Management, Database Administration, Technical Support
Education
NCSU - ISSA 2011 — 2011
CISSP - Certified Information Systems Security Professional
US Army Signal Center - Ft, Huachuca, Az. 2010 — 2010
Network Manager Security - IA/NM & CompTIA Security +
All Army Activities – ALARACT 2009 — 2010
Wide Area Network Security Focus & DoD Information Assurance
Army Training Reqs. & Resources System – ATTARS 2009 — 2010
CIO/G-6 NETCOM CISSP - Tech III / Mgmt. III
Secure Info - San Antonio, Tx. 2009 — 2009
DIACAP Essentails & IA Controls – In Depth
Cognos BI - Philadelphia, Pa. 2007 — 2007
C8 Framework Metadata Modeling & Cognos Connection Security
Deltek - Herndon, Va. 2007 — 2007
Deltek Costpoint 5.1 & Cognos ReportNet 7.5 Administration
Mindsharp - Minneapolis, Mn. 2006 — 2006
Sharepoint 2.0 Administration
PC Professor - Boca Raton, Fl. 2002 — 2003
Certification, MCSE & MCDBA
Dominican College of Blauvelt 1991 — 1995
BS, MIS & Business Management
Turner Industries August 2013 - Present
Allscripts December 2011 - August 2013
Quarterline Consulting October 2010 - October 2011
Innovative Emergency Management Inc. June 2005 - August 2010
Aegis Mortgage Grp. March 2005 - June 2005
Appro Systems now CRIF Lending October 2003 - February 2005
Anton Systems, Inc. November 2001 - March 2003
The Answer Group May 2001 - November 2001
Pediatrix Medical Group, Inc. May 2000 - February 2001
TigerDirect, Inc. November 1999 - February 2000
Skills
Microsoft SQL Server, SharePoint, SQL, Business Intelligence, T-SQL, Security+, CISSP, Management, Disaster Recovery, Information Assurance, DIACAP, SDLC, Security, Business Continuity, Data Center, Integration, Cloud Computing, Portals, Windows, Software Development, Databases, Network Security, Business Analysis, Requirements Analysis, Windows Server, Project Management, Database Administration, Technical Support
Education
NCSU - ISSA 2011 — 2011
CISSP - Certified Information Systems Security Professional
US Army Signal Center - Ft, Huachuca, Az. 2010 — 2010
Network Manager Security - IA/NM & CompTIA Security +
All Army Activities – ALARACT 2009 — 2010
Wide Area Network Security Focus & DoD Information Assurance
Army Training Reqs. & Resources System – ATTARS 2009 — 2010
CIO/G-6 NETCOM CISSP - Tech III / Mgmt. III
Secure Info - San Antonio, Tx. 2009 — 2009
DIACAP Essentails & IA Controls – In Depth
Cognos BI - Philadelphia, Pa. 2007 — 2007
C8 Framework Metadata Modeling & Cognos Connection Security
Deltek - Herndon, Va. 2007 — 2007
Deltek Costpoint 5.1 & Cognos ReportNet 7.5 Administration
Mindsharp - Minneapolis, Mn. 2006 — 2006
Sharepoint 2.0 Administration
PC Professor - Boca Raton, Fl. 2002 — 2003
Certification, MCSE & MCDBA
Dominican College of Blauvelt 1991 — 1995
BS, MIS & Business Management
Derrick Shand's The Answer Group Experience January 2004 - August 2005
Job Linux Administrator at Blue Health Intelligence
Industry Human Resources
Experience
Secure Server Pros LLC November 2013 - Present
Blue Health Intelligence August 2012 - Present
Gulf Bay Magazines/MD24/7 January 2011 - November 2013
First Advantage January 2006 - August 2012
The Answer Group January 2004 - August 2005
Skills
Active Directory, VMware, Servers, VMware ESX, Troubleshooting, VPN, Citrix, SharePoint, Technical Support, DNS, Software Documentation, Windows, Linux, Integration, DHCP, Cisco Technologies, Windows Server, System Administration, Disaster Recovery, Network Security, XP, Group Policy, TCP/IP, CentOS, VoIP, Software Installation, System Deployment, Microsoft SQL Server, Microsoft Exchange, Windows 7, Visio, Firewalls, Help Desk Support, Computer Hardware, Virtualization, Operating Systems, Hardware, IT Operations, Data Center, Networking, MySQL, Windows XP, IIS, Pentaho, Asterisk, PostgreSQL
Education
University of South Florida 2005 — 2007
Bachelor In Science, Information Systems
Broward College
Associate, Arts; Business Administration
Broward College 2002 — 2005
Associate in Science, Network Service Techology
Secure Server Pros LLC November 2013 - Present
Blue Health Intelligence August 2012 - Present
Gulf Bay Magazines/MD24/7 January 2011 - November 2013
First Advantage January 2006 - August 2012
The Answer Group January 2004 - August 2005
Skills
Active Directory, VMware, Servers, VMware ESX, Troubleshooting, VPN, Citrix, SharePoint, Technical Support, DNS, Software Documentation, Windows, Linux, Integration, DHCP, Cisco Technologies, Windows Server, System Administration, Disaster Recovery, Network Security, XP, Group Policy, TCP/IP, CentOS, VoIP, Software Installation, System Deployment, Microsoft SQL Server, Microsoft Exchange, Windows 7, Visio, Firewalls, Help Desk Support, Computer Hardware, Virtualization, Operating Systems, Hardware, IT Operations, Data Center, Networking, MySQL, Windows XP, IIS, Pentaho, Asterisk, PostgreSQL
Education
University of South Florida 2005 — 2007
Bachelor In Science, Information Systems
Broward College
Associate, Arts; Business Administration
Broward College 2002 — 2005
Associate in Science, Network Service Techology
Rosa Jama Rosa Jama's The Answer Group Experience July 2006 - April 2009
Job Computer Networking Professional Student
Industry Computer Networking
Experience
The Answer Group July 2006 - April 2009
Education
Broward College
Computer and Information Technology Science, Computers
PerScholas Miami,NY
The Academy of Florida
Computers
The Answer Group July 2006 - April 2009
Education
Broward College
Computer and Information Technology Science, Computers
PerScholas Miami,NY
The Academy of Florida
Computers
Nina Parton Nina Parton's The Answer Group Experience August 1999 - February 2000
Job Systems Analyst II at MEDNAX
Industry Information Technology and Services
Experience
MEDNAX September 2015 - Present
Alorica September 2007 - September 2015
Atlantic Dental, Inc. November 2006 - August 2007
IBM Corporation January 2003 - July 2006
IBM Corporation January 2003 - August 2003
The Answer Group August 1999 - February 2000
Skills
Computer Science, Eclipse, Visual Basic, Software Project..., .NET, MS Project, Oracle, Data Warehousing, C, C++, JavaScript, C#, Tomcat, Perl, SSIS, Web Services, SSRS, System Administration, Microsoft SQL Server, Subversion, HTML, Software Development, Shell Scripting, Java Enterprise Edition, Troubleshooting, Python, Agile Methodologies, MySQL, SharePoint, Web Development, Visio, Software Engineering, JSP, Business Intelligence, SDLC, Programming, Windows, PL/SQL, Servlets, Java, XML, Databases, Database Design, Apache, Unix, Linux, SQL, Project Management, Visual Studio, ASP.NET
Education
Florida International University 2001 — 2003
Bachelors of Science, Computer Science (2003)
Thomas Jefferson Middle School
MEDNAX September 2015 - Present
Alorica September 2007 - September 2015
Atlantic Dental, Inc. November 2006 - August 2007
IBM Corporation January 2003 - July 2006
IBM Corporation January 2003 - August 2003
The Answer Group August 1999 - February 2000
Skills
Computer Science, Eclipse, Visual Basic, Software Project..., .NET, MS Project, Oracle, Data Warehousing, C, C++, JavaScript, C#, Tomcat, Perl, SSIS, Web Services, SSRS, System Administration, Microsoft SQL Server, Subversion, HTML, Software Development, Shell Scripting, Java Enterprise Edition, Troubleshooting, Python, Agile Methodologies, MySQL, SharePoint, Web Development, Visio, Software Engineering, JSP, Business Intelligence, SDLC, Programming, Windows, PL/SQL, Servlets, Java, XML, Databases, Database Design, Apache, Unix, Linux, SQL, Project Management, Visual Studio, ASP.NET
Education
Florida International University 2001 — 2003
Bachelors of Science, Computer Science (2003)
Thomas Jefferson Middle School
Randell Keiser Randell Keiser's The Answer Group Experience October 1997 - June 2007
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Dayjet Corp. 2007 - 2008
The Answer Group October 1997 - June 2007
KLKN-TV October 1996 - January 1997
WRDW-TV 1995 - 1996
WUPL-TV 1995 - 1995
WTVK-TV 1993 - 1995
WEVU-TV 1990 - 1993
WOGX-TV 1985 - 1990
WOLO-TV 1980 - 1985
WGNO-TV 1978 - 1980
Education
University of Florida 1973 — 1975
BS, Broadcasting
Dayjet Corp. 2007 - 2008
The Answer Group October 1997 - June 2007
KLKN-TV October 1996 - January 1997
WRDW-TV 1995 - 1996
WUPL-TV 1995 - 1995
WTVK-TV 1993 - 1995
WEVU-TV 1990 - 1993
WOGX-TV 1985 - 1990
WOLO-TV 1980 - 1985
WGNO-TV 1978 - 1980
Education
University of Florida 1973 — 1975
BS, Broadcasting
Giorgina Baker, MBA Giorgina Baker, MBA's The Answer Group Experience November 2008 - Present
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
The Answer Group November 2008 - Present
Education
Nova Southeastern University 2008 — 2010
Masters, Business Administration
Florida Atlantic University 2000 — 2007
Business, Management Information Systems-Info Security
The Answer Group November 2008 - Present
Education
Nova Southeastern University 2008 — 2010
Masters, Business Administration
Florida Atlantic University 2000 — 2007
Business, Management Information Systems-Info Security
Willie Golatt Willie Golatt's The Answer Group Experience May 1998 - November 2000
Job Perot Museum of Nature and Science
Industry Information Technology and Services
Experience
Perot Museum of Nature and Science February 2015 - Present
Dell February 2009 - February 2015
ACS February 2006 - February 2009
Unisys January 2001 - January 2006
BancTec November 2000 - January 2001
THE ANSWER GROUP May 1998 - November 2000
FedEx Express May 1995 - November 2000
Skills
Active Directory, Business Analysis, Cisco Routers, Cloud Computing, Data Center, Disaster Recovery, Hardware, Help Desk Support, Group Policy, ITIL, Integration, Laptops, Management, Microsoft SQL Server, Network Security, Norton Ghost, Printers, Process Improvement, Project Management, Requirements Analysis, SDLC, SQL, Security, Servers, SharePoint, Software Installation, System Deployment, Technical Support, Troubleshooting, VPN, Vendor Management, Virtualization, Visio, VoIP, Windows, Windows Server
Education
Collin County Community College 2009 — 2011
Cisco Cyber Security
Diablo Valley College 2001 — 2002
Cisco Networking
Miami Dade College 1983 — 1985
Music
Perot Museum of Nature and Science February 2015 - Present
Dell February 2009 - February 2015
ACS February 2006 - February 2009
Unisys January 2001 - January 2006
BancTec November 2000 - January 2001
THE ANSWER GROUP May 1998 - November 2000
FedEx Express May 1995 - November 2000
Skills
Active Directory, Business Analysis, Cisco Routers, Cloud Computing, Data Center, Disaster Recovery, Hardware, Help Desk Support, Group Policy, ITIL, Integration, Laptops, Management, Microsoft SQL Server, Network Security, Norton Ghost, Printers, Process Improvement, Project Management, Requirements Analysis, SDLC, SQL, Security, Servers, SharePoint, Software Installation, System Deployment, Technical Support, Troubleshooting, VPN, Vendor Management, Virtualization, Visio, VoIP, Windows, Windows Server
Education
Collin County Community College 2009 — 2011
Cisco Cyber Security
Diablo Valley College 2001 — 2002
Cisco Networking
Miami Dade College 1983 — 1985
Music
David Dones David Dones's The Answer Group Experience January 1997 - June 2005
Job Information Technology/Multimedia Consultant
Industry Information Technology and Services
Experience
Broward County Library June 2005 - Present
CyberHawk Multimedia January 2003 - Present
CyberHawk Multimedia, Inc. January 1997 - Present
CyberHawk Multimedia January 1996 - Present
The Answer Group January 1997 - June 2005
Hughes Network Systems January 1997 - January 2005
CyberHawk Multimedia, Inc January 1996 - January 2005
Mary M. Bethune Elementary School of the Arts January 2004 - June 2004
Skills
Troubleshooting, Video Production, Video Editing, Research, Public Speaking, Project Management, Networking, Multimedia, Event Planning
Education
Miami Dade College 1984 — 1989
Bachelors, Architecture
Canterbury Career Institute
MICRO, COMPUTER; COMPUTER SCIENCE
Miami Dade College
Broward County Library June 2005 - Present
CyberHawk Multimedia January 2003 - Present
CyberHawk Multimedia, Inc. January 1997 - Present
CyberHawk Multimedia January 1996 - Present
The Answer Group January 1997 - June 2005
Hughes Network Systems January 1997 - January 2005
CyberHawk Multimedia, Inc January 1996 - January 2005
Mary M. Bethune Elementary School of the Arts January 2004 - June 2004
Skills
Troubleshooting, Video Production, Video Editing, Research, Public Speaking, Project Management, Networking, Multimedia, Event Planning
Education
Miami Dade College 1984 — 1989
Bachelors, Architecture
Canterbury Career Institute
MICRO, COMPUTER; COMPUTER SCIENCE
Miami Dade College
Michael Garrett Michael Garrett's The Answer Group Experience January 1999 - April 2005
Job Director Sales Operations and Business Intelligence at Sitel
Industry Outsourcing/Offshoring
Experience
Sitel May 2013 - Present
Sitel November 2012 - May 2013
NuLink August 2009 - September 2012
Sitel May 2005 - August 2009
The Answer Group January 1999 - April 2005
Skills
Problem Solving, Analytics, Financial Analysis, Financial Reporting, Operating Budgets, Leadership, Leadership Development, Customer Service..., Customer Service..., Customer Service..., Accountability, Interpersonal..., Interpersonal Leadership, Outstanding..., Continuous Improvement, Goal Oriented, Goal Setting, Goal-driven leader, Coaching Staff, Coaching, Trust Management, Exceptional Listener, Multitasking Skills, Mentoring Of Staff, Cross-functional Team..., Team Facilitation, Change Management, Program Management, Account Management, Operations Management, Outsourcing, Call Centers, CRM, Customer Experience, Management, Vendor Management, Customer Satisfaction, Six Sigma, Contact Centers, BPO, Performance Management, Process Improvement, Workforce Management, Team Management
Education
Trevecca Nazarene University 1995 — 1996
Computer and Information Sciences and Support Services
Sitel May 2013 - Present
Sitel November 2012 - May 2013
NuLink August 2009 - September 2012
Sitel May 2005 - August 2009
The Answer Group January 1999 - April 2005
Skills
Problem Solving, Analytics, Financial Analysis, Financial Reporting, Operating Budgets, Leadership, Leadership Development, Customer Service..., Customer Service..., Customer Service..., Accountability, Interpersonal..., Interpersonal Leadership, Outstanding..., Continuous Improvement, Goal Oriented, Goal Setting, Goal-driven leader, Coaching Staff, Coaching, Trust Management, Exceptional Listener, Multitasking Skills, Mentoring Of Staff, Cross-functional Team..., Team Facilitation, Change Management, Program Management, Account Management, Operations Management, Outsourcing, Call Centers, CRM, Customer Experience, Management, Vendor Management, Customer Satisfaction, Six Sigma, Contact Centers, BPO, Performance Management, Process Improvement, Workforce Management, Team Management
Education
Trevecca Nazarene University 1995 — 1996
Computer and Information Sciences and Support Services
Troy Fraley's The Answer Group Experience 1998 - 1999
Job NOC Team Lead at ADCom Solutions
Industry Information Technology and Services
Experience
ADCom Solutions October 2012 - Present
Central Refrigerated 2011 - 2012
TEKsystems May 2009 - July 2011
Cbeyond May 2010 - February 2011
Tek Systems May 2009 - August 2009
Pilgrims Pride January 2006 - November 2008
CBIZ Network Solutions August 1999 - December 2005
The Answer Group 1998 - 1999
Skills
Troubleshooting, Cisco Technologies, Windows Server, Servers, Firewalls, Operating Systems, Switches, Microsoft Exchange, Routers, VoIP, Network Security, XP, CCNA, WAN, Computer Hardware, Security, Citrix, Network Design, Technical Support, Hardware, Windows, Windows XP, Software Installation, Networking, LAN-WAN
Education
Liberty University 2013 — 2016
Information Technology
Strayer University 2007 — 2008
Bachelor of Science, Information Technology
ITT Technical Institute 1997 — 1999
Associate of Science, Electronics Engineering
ADCom Solutions October 2012 - Present
Central Refrigerated 2011 - 2012
TEKsystems May 2009 - July 2011
Cbeyond May 2010 - February 2011
Tek Systems May 2009 - August 2009
Pilgrims Pride January 2006 - November 2008
CBIZ Network Solutions August 1999 - December 2005
The Answer Group 1998 - 1999
Skills
Troubleshooting, Cisco Technologies, Windows Server, Servers, Firewalls, Operating Systems, Switches, Microsoft Exchange, Routers, VoIP, Network Security, XP, CCNA, WAN, Computer Hardware, Security, Citrix, Network Design, Technical Support, Hardware, Windows, Windows XP, Software Installation, Networking, LAN-WAN
Education
Liberty University 2013 — 2016
Information Technology
Strayer University 2007 — 2008
Bachelor of Science, Information Technology
ITT Technical Institute 1997 — 1999
Associate of Science, Electronics Engineering
Hamlet Bent jr's The Answer Group Experience February 2005 - November 2005
Job SOC Specialist at Akamai Technologies
Industry Computer & Network Security
Experience
Akamai Technologies June 2015 - Present
Brow(H)ard1 Env(Iron)mental Apparel December 2014 - Present
Host.net September 2012 - June 2014
Ceridian (Capital Staffing) December 2011 - April 2012
Technisource June 2010 - September 2011
North American Telecomm/Broadsmart March 2008 - May 2010
Hawk Access September 2007 - March 2008
Cbeyond May 2006 - April 2007
The Answer Group February 2005 - November 2005
Skills
Networking, Microsoft Office, Customer Service, Microsoft Excel, Sales, Strategic Planning, Leadership, Microsoft Word, PowerPoint, Public Speaking, Cisco IOS, Brocade, Adtran, CompTIA Network+, CTP
Education
Cisco press 2013 — 2016
Network and System Administration/Administrator
Adtran University 2014 — 2015
ATSA and ATSP, System, Networking, and LAN/WAN Management/Manager
Brocade University 2014 — 2015
BRCD00037152, System, Networking, and LAN/WAN Management/Manager
Broward College 1997 — 1998
Computer information systems, Computer Science
Comptia
A+ Certification, Network+ Certification, Computer repair, Networking fundamentals
Akamai Technologies June 2015 - Present
Brow(H)ard1 Env(Iron)mental Apparel December 2014 - Present
Host.net September 2012 - June 2014
Ceridian (Capital Staffing) December 2011 - April 2012
Technisource June 2010 - September 2011
North American Telecomm/Broadsmart March 2008 - May 2010
Hawk Access September 2007 - March 2008
Cbeyond May 2006 - April 2007
The Answer Group February 2005 - November 2005
Skills
Networking, Microsoft Office, Customer Service, Microsoft Excel, Sales, Strategic Planning, Leadership, Microsoft Word, PowerPoint, Public Speaking, Cisco IOS, Brocade, Adtran, CompTIA Network+, CTP
Education
Cisco press 2013 — 2016
Network and System Administration/Administrator
Adtran University 2014 — 2015
ATSA and ATSP, System, Networking, and LAN/WAN Management/Manager
Brocade University 2014 — 2015
BRCD00037152, System, Networking, and LAN/WAN Management/Manager
Broward College 1997 — 1998
Computer information systems, Computer Science
Comptia
A+ Certification, Network+ Certification, Computer repair, Networking fundamentals
Cris Llanos Cris Llanos's The Answer Group Experience October 2000 - September 2003
Job Computer Consulting
Industry Computer & Network Security
Experience
TEK Virtuoso June 2010 - Present
Taurus International Manufacturing December 2013 - June 2014
Leon Medical Centers February 2013 - December 2013
City of Miami Springs November 2006 - September 2009
IKON Office Solutions April 2006 - November 2006
Rent-A-Center January 2006 - April 2006
Gold's Gym October 2005 - December 2005
Gold's Gym/Quadrangle Club July 2004 - October 2005
The Answer Group October 2000 - September 2003
Skills
Active Directory, Windows 7, Computer Hardware, XP, Antivirus, Firewalls, Spyware, Microsoft Office, Microsoft Office 2007, Software Installation, Windows Server, Windows 2000, Computer Security, Cabling, Laptops, Technical Support, Wireless Networking, Network Administration, Hardware, Customer Service, Printers, Troubleshooting, Windows Vista, Android, Operating Systems, Windows, Telecommunications, Servers, Training, VoIP, VPN, Linux, Network Security, Networking, System Deployment, TCP/IP, Wireless, Information Technology, LAN-WAN, Management, Routers, IT Solutions, WAN, Microsoft Exchange, Security, Citrix, Computer Repair, Network Design, VMware, Cisco Technologies
Education
Keller Devry University Graduate School 2009 — 2013
Master of Science Degree, Information Technology and Business Administration
DeVry University 2009 — 2012
Masters, Information Systems
ITT Technical Institute 2006 — 2009
Bachelors of Science Degree, Information Systems Security
ITT Technical Institute 2005 — 2009
Bachelors, Information Technology
ITT Technical Institute 2005 — 2009
Associates of Science Degree, Computer Network Systems
TEK Virtuoso June 2010 - Present
Taurus International Manufacturing December 2013 - June 2014
Leon Medical Centers February 2013 - December 2013
City of Miami Springs November 2006 - September 2009
IKON Office Solutions April 2006 - November 2006
Rent-A-Center January 2006 - April 2006
Gold's Gym October 2005 - December 2005
Gold's Gym/Quadrangle Club July 2004 - October 2005
The Answer Group October 2000 - September 2003
Skills
Active Directory, Windows 7, Computer Hardware, XP, Antivirus, Firewalls, Spyware, Microsoft Office, Microsoft Office 2007, Software Installation, Windows Server, Windows 2000, Computer Security, Cabling, Laptops, Technical Support, Wireless Networking, Network Administration, Hardware, Customer Service, Printers, Troubleshooting, Windows Vista, Android, Operating Systems, Windows, Telecommunications, Servers, Training, VoIP, VPN, Linux, Network Security, Networking, System Deployment, TCP/IP, Wireless, Information Technology, LAN-WAN, Management, Routers, IT Solutions, WAN, Microsoft Exchange, Security, Citrix, Computer Repair, Network Design, VMware, Cisco Technologies
Education
Keller Devry University Graduate School 2009 — 2013
Master of Science Degree, Information Technology and Business Administration
DeVry University 2009 — 2012
Masters, Information Systems
ITT Technical Institute 2006 — 2009
Bachelors of Science Degree, Information Systems Security
ITT Technical Institute 2005 — 2009
Bachelors, Information Technology
ITT Technical Institute 2005 — 2009
Associates of Science Degree, Computer Network Systems
Yair Manoussi Yair Manoussi's The Answer Group Experience March 2002 - September 2002
Job Medical Assistant at Silvestre Eye Care
Industry Internet
Experience
Silvestre Eye Care April 2015 - Present
Fourth World Music October 2014 - Present
Bancolombia September 2012 - December 2012
Helm Bank USA December 2011 - August 2012
Sabadell United Bank April 2011 - November 2011
The Bank of Miami March 2005 - October 2009
STEIFEL LABORATORIES October 2004 - January 2005
Wildcard Systems August 2003 - April 2004
THE ANSWER GROUP March 2002 - September 2002
Skills
Customer Service, Time Management, Management, Spanish, Research, Data Entry, Policy, Proofreading, Banking, AML, Analysis, Risk Management, Human Resources, Accounting
Education
National Louis University 2014 — 2016
Bachelor's degree, Elementary Education and Teaching
University of Phoenix 2010 — 2014
Bachelors, Elementary Education
Broward Community College 2003 — 2005
Associate in Arts
International Fine Arts College 1996 — 1998
Associate of Arts (AA), Computer Graphics
Silvestre Eye Care April 2015 - Present
Fourth World Music October 2014 - Present
Bancolombia September 2012 - December 2012
Helm Bank USA December 2011 - August 2012
Sabadell United Bank April 2011 - November 2011
The Bank of Miami March 2005 - October 2009
STEIFEL LABORATORIES October 2004 - January 2005
Wildcard Systems August 2003 - April 2004
THE ANSWER GROUP March 2002 - September 2002
Skills
Customer Service, Time Management, Management, Spanish, Research, Data Entry, Policy, Proofreading, Banking, AML, Analysis, Risk Management, Human Resources, Accounting
Education
National Louis University 2014 — 2016
Bachelor's degree, Elementary Education and Teaching
University of Phoenix 2010 — 2014
Bachelors, Elementary Education
Broward Community College 2003 — 2005
Associate in Arts
International Fine Arts College 1996 — 1998
Associate of Arts (AA), Computer Graphics
Christopher Crimy Christopher Crimy's The Answer Group Experience October 1998 - March 2001
Job Tech Support 2 at Kaplan Test Prep
Industry Information Technology and Services
Experience
Kaplan Test Prep April 2013 - Present
Alpine Access July 2012 - April 2013
XEROX - Disney IT Support February 2006 - June 2010
Xerox-Disney Support 2005 - 2010
BEST BUY - Geek Squad July 2005 - February 2006
BROWARD SHERIFF OFFICE March 2001 - July 2005
THE ANSWER GROUP October 1998 - March 2001
Skills
Troubleshooting, Active Directory, Laptops, Software Installation, Printers, Blackberry, Citrix, Disaster Recovery, Networking, Help Desk Support, Network Administration, Windows Server, Desktop Computers, Servers, Hardware, Computer Hardware, Storage, A+ Certified, VPN, Cisco Routers, XP, Technical Support, Blackberry Enterprise..., DNS, Computer Repair, Databases, Windows 7
Education
ITT Technical Institute-Jacksonville 1986 — 1998
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Kaplan Test Prep April 2013 - Present
Alpine Access July 2012 - April 2013
XEROX - Disney IT Support February 2006 - June 2010
Xerox-Disney Support 2005 - 2010
BEST BUY - Geek Squad July 2005 - February 2006
BROWARD SHERIFF OFFICE March 2001 - July 2005
THE ANSWER GROUP October 1998 - March 2001
Skills
Troubleshooting, Active Directory, Laptops, Software Installation, Printers, Blackberry, Citrix, Disaster Recovery, Networking, Help Desk Support, Network Administration, Windows Server, Desktop Computers, Servers, Hardware, Computer Hardware, Storage, A+ Certified, VPN, Cisco Routers, XP, Technical Support, Blackberry Enterprise..., DNS, Computer Repair, Databases, Windows 7
Education
ITT Technical Institute-Jacksonville 1986 — 1998
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Giovanni Molina's The Answer Group Experience January 2001 - January 2002
Job Multimedia Account Executive at Tribune / Sun Sentinel Company
Industry Newspapers
Experience
Tribune / Sun-Sentinel Company July 2013 - Present
Tribune / Sun-Sentinel Company May 2006 - Present
Yahoo! Hotjobs 2005 - 2006
Comcast - South Florida Regional Call Center 2003 - 2005
CompHealth 2002 - 2003
THE ANSWER GROUP January 2001 - January 2002
At&t Broadband / MediaOne January 1998 - January 2001
Skills
Newspaper, Newspapers, Email Marketing, Sales Operations, Direct Mail, Advertising, Social Media, Sales, Online Advertising, New Business Development, Selling, Direct Marketing, Marketing, Sales Management, Magazines, Digital Media, Online Marketing, Social Media Marketing, Advertising Sales, Digital Marketing, Multimedia, Newsletters
Education
Art Institute of Fort Lauderdale 2000 — 2001
Broward College 1996 — 1998
Graphic Design
Tribune / Sun-Sentinel Company July 2013 - Present
Tribune / Sun-Sentinel Company May 2006 - Present
Yahoo! Hotjobs 2005 - 2006
Comcast - South Florida Regional Call Center 2003 - 2005
CompHealth 2002 - 2003
THE ANSWER GROUP January 2001 - January 2002
At&t Broadband / MediaOne January 1998 - January 2001
Skills
Newspaper, Newspapers, Email Marketing, Sales Operations, Direct Mail, Advertising, Social Media, Sales, Online Advertising, New Business Development, Selling, Direct Marketing, Marketing, Sales Management, Magazines, Digital Media, Online Marketing, Social Media Marketing, Advertising Sales, Digital Marketing, Multimedia, Newsletters
Education
Art Institute of Fort Lauderdale 2000 — 2001
Broward College 1996 — 1998
Graphic Design
Heather Castronovo's The Answer Group Experience January 2005 - July 2006
Job Customer Service Representative
Industry Telecommunications
Experience
Sage Outsource Solutions, Inc. September 2012 - August 2014
Comcast January 2011 - November 2011
Flextronics September 2006 - July 2010
The Answer Group January 2005 - July 2006
Skills
Technical Support, Call Center, Customer Service, Operating Systems, Data Entry, Microsoft Office, Wireless, Troubleshooting, Microsoft Word, Outlook, Training
Education
U.S. Career Institute 2011 — 2012
certification, medical coding
University of Phoenix 2007 — 2009
Majoring in Bachelor of Science, Information Technology/Visual Communication
Sage Outsource Solutions, Inc. September 2012 - August 2014
Comcast January 2011 - November 2011
Flextronics September 2006 - July 2010
The Answer Group January 2005 - July 2006
Skills
Technical Support, Call Center, Customer Service, Operating Systems, Data Entry, Microsoft Office, Wireless, Troubleshooting, Microsoft Word, Outlook, Training
Education
U.S. Career Institute 2011 — 2012
certification, medical coding
University of Phoenix 2007 — 2009
Majoring in Bachelor of Science, Information Technology/Visual Communication
Dennis Traver Dennis Traver's The Answer Group Experience August 1998 - November 2006
Job Director Call Center Operations
Industry Marketing and Advertising
Experience
Xacti, LLC February 2011 - Present
Govgistics 2009 - 2010
Innovation Ads 2007 - 2009
The Answer Group August 1998 - November 2006
Skills
Customer Acquisition, Business Development, Sales, CPL, Affiliate Marketing, Lead Generation, Strategic Planning, Call Center, Online Lead Generation, Web Marketing, Budgets, Training, Customer Service, Online Advertising, Sales Management, Team Building, CRM, Customer Retention, Project Management, Management, Operations Management, Contact Centers, Program Management, Leadership, Call Centers, Start-ups, Business Strategy, Process Improvement, Forecasting, Strategic Partnerships, Quality Assurance, Executive Management, SaaS, Strategy, Customer Satisfaction, BPO, Product Management, Sales Operations, Outsourcing, Account Management, Vendor Management, E-commerce, Telemarketing, PPC, Customer Experience, B2B, Team Management, Analytics, Team Leadership, Inbound Marketing
Education
Florida Atlantic University 1994 — 1996
BA, Psychology
Xacti, LLC February 2011 - Present
Govgistics 2009 - 2010
Innovation Ads 2007 - 2009
The Answer Group August 1998 - November 2006
Skills
Customer Acquisition, Business Development, Sales, CPL, Affiliate Marketing, Lead Generation, Strategic Planning, Call Center, Online Lead Generation, Web Marketing, Budgets, Training, Customer Service, Online Advertising, Sales Management, Team Building, CRM, Customer Retention, Project Management, Management, Operations Management, Contact Centers, Program Management, Leadership, Call Centers, Start-ups, Business Strategy, Process Improvement, Forecasting, Strategic Partnerships, Quality Assurance, Executive Management, SaaS, Strategy, Customer Satisfaction, BPO, Product Management, Sales Operations, Outsourcing, Account Management, Vendor Management, E-commerce, Telemarketing, PPC, Customer Experience, B2B, Team Management, Analytics, Team Leadership, Inbound Marketing
Education
Florida Atlantic University 1994 — 1996
BA, Psychology
Edwin Gonzalez Edwin Gonzalez's The Answer Group Experience January 2001 - January 2001
Job IT CONSULTANT
Industry Apparel & Fashion
Experience
Housing Works October 2013 - April 2014
HSNO of New Jersey September 2011 - December 2011
Giant Industrial Corp May 2011 - August 2011
Avenue Montaigne January 2011 - April 2011
GIAS Medical September 2009 - December 2010
STS International, Inc. October 2002 - November 2008
PRC, LLC January 2002 - January 2002
Point Blank Body Armor June 1992 - December 2001
The Answer Group January 2001 - January 2001
Point Blank Body Armor January 1992 - January 2001
Skills
Inventory Management, Electronics, Microsoft Office, Excel, Scheduling, Purchasing, Production, Billing, Budgeting, Customer Service, Word, Problem Solving, Supervisory Skills, Customer Relations, Supply Chain Management, PowerPoint, Negotiation, Team Building, Procurement, Contract Management, Outlook, Strategic Planning, Administration, Team Leadership, Logistics, Process Improvement, Business Strategy, Accounting, Manufacturing, Contract Negotiation, Shipping, Product Development, Materials Management, Hiring, Receiving, Microsoft Word, Microsoft Excel, Budgets, Operations Management, Process Scheduler, Invoicing, Security Clearance, Quality Assurance, Management, Program Management, Government, Military, Leadership, Distribution Center..., Sales
Education
Borough of Manhattan Community College 2014 — 2014
Training and Certification, Cisco Certified Network Associate (CCNA)
Per Scholas Institute for Technology, 2014 — 2014
CompTIA Network+ Certification & A+ Certification, September 2014, Computer Systems Networking and Telecommunications
DeVry College of New York 2012 — 2014
Degree: Bachelor of Science, Technical Mgmt; Project Management, GPA 3.0
Florida Computer & Business School 2000 — 2002
Degree: Associate of Science, Computer Network Engineer, GPA 3.75
Housing Works October 2013 - April 2014
HSNO of New Jersey September 2011 - December 2011
Giant Industrial Corp May 2011 - August 2011
Avenue Montaigne January 2011 - April 2011
GIAS Medical September 2009 - December 2010
STS International, Inc. October 2002 - November 2008
PRC, LLC January 2002 - January 2002
Point Blank Body Armor June 1992 - December 2001
The Answer Group January 2001 - January 2001
Point Blank Body Armor January 1992 - January 2001
Skills
Inventory Management, Electronics, Microsoft Office, Excel, Scheduling, Purchasing, Production, Billing, Budgeting, Customer Service, Word, Problem Solving, Supervisory Skills, Customer Relations, Supply Chain Management, PowerPoint, Negotiation, Team Building, Procurement, Contract Management, Outlook, Strategic Planning, Administration, Team Leadership, Logistics, Process Improvement, Business Strategy, Accounting, Manufacturing, Contract Negotiation, Shipping, Product Development, Materials Management, Hiring, Receiving, Microsoft Word, Microsoft Excel, Budgets, Operations Management, Process Scheduler, Invoicing, Security Clearance, Quality Assurance, Management, Program Management, Government, Military, Leadership, Distribution Center..., Sales
Education
Borough of Manhattan Community College 2014 — 2014
Training and Certification, Cisco Certified Network Associate (CCNA)
Per Scholas Institute for Technology, 2014 — 2014
CompTIA Network+ Certification & A+ Certification, September 2014, Computer Systems Networking and Telecommunications
DeVry College of New York 2012 — 2014
Degree: Bachelor of Science, Technical Mgmt; Project Management, GPA 3.0
Florida Computer & Business School 2000 — 2002
Degree: Associate of Science, Computer Network Engineer, GPA 3.75
Omar Hepburn Omar Hepburn's The Answer Group Experience January 2008 - March 2010
Job Technology Specialist at Cydecor
Industry Information Technology and Services
Experience
Cydecor March 2013 - Present
Macaulay Brown INC June 2011 - February 2012
Tier 1 Techs January 2011 - June 2011
The Answer Group January 2008 - March 2010
Skills
IP Networking, Network Security, Network Design, Wireless Networking, Windows Server 2008, windows 7, Mac OS, Active DoD Secret..., IP, Network Administration, Hardware, Windows 7, Windows Server, Windows, Networking, Microsoft Exchange, Servers, System Administration
Education
Western Governors University 2012 — 2014
Master’s Degree, Computer and Information Systems Security/Information Assurance
Florida International University 2008 — 2010
Bachelors of Science, Information Technology, Network and Server Administration
Cydecor March 2013 - Present
Macaulay Brown INC June 2011 - February 2012
Tier 1 Techs January 2011 - June 2011
The Answer Group January 2008 - March 2010
Skills
IP Networking, Network Security, Network Design, Wireless Networking, Windows Server 2008, windows 7, Mac OS, Active DoD Secret..., IP, Network Administration, Hardware, Windows 7, Windows Server, Windows, Networking, Microsoft Exchange, Servers, System Administration
Education
Western Governors University 2012 — 2014
Master’s Degree, Computer and Information Systems Security/Information Assurance
Florida International University 2008 — 2010
Bachelors of Science, Information Technology, Network and Server Administration
Steven Greenstein Steven Greenstein's The Answer Group Experience September 1998 - June 2003
Job 3dCart.com Senior Sales Executive
Industry Internet
Experience
3dCart.com October 2008 - Present
BeyondROI June 2008 - October 2008
Hostway Corporation August 2006 - May 2008
MoreVisibility.com October 2003 - July 2006
The Answer Group September 1998 - June 2003
Skills
SEM, SEO, PPC, Online Advertising, E-commerce, Email Marketing, Online Marketing, Google Analytics, Web Analytics, Social Media Marketing, Digital Marketing, Google Adwords, Lead Generation, Mobile Marketing, Conversion Optimization, Sales
Education
Brooklyn College 1974 — 1976
3dCart.com October 2008 - Present
BeyondROI June 2008 - October 2008
Hostway Corporation August 2006 - May 2008
MoreVisibility.com October 2003 - July 2006
The Answer Group September 1998 - June 2003
Skills
SEM, SEO, PPC, Online Advertising, E-commerce, Email Marketing, Online Marketing, Google Analytics, Web Analytics, Social Media Marketing, Digital Marketing, Google Adwords, Lead Generation, Mobile Marketing, Conversion Optimization, Sales
Education
Brooklyn College 1974 — 1976
Mark Brasington Mark Brasington's The Answer Group Experience 1997 - 1999
Job Specialist, IS Training at Cincinnati Children's Hospital Medical Center
Industry Hospital & Health Care
Experience
Cincinnati Children's Hospital Medical Center March 2009 - Present
Cincinnati Children's Hospital Medical Center May 2008 - March 2009
Cincinnati Children's Hospital Medical Center May 1999 - May 2008
The Answer Group 1997 - 1999
The Answer Group 1990 - 1997
Skills
Graphic Design, Epic Systems, EMR, Healthcare, Hospitals, Inpatient, Healthcare Information..., EHR, Informatics, Qualitative Research, Pediatrics, HIPAA, Healthcare Management, Quality Assurance, Market Research, Analysis, Program Development, Ambulatory, Training Delivery, Instructor-led Training, Training, Research
Education
Northern Kentucky University 1994 — 1997
BA, Communication
University of Cincinnati 1991 — 1994
Associate, Liberal Arts/Education
Cincinnati Children's Hospital Medical Center March 2009 - Present
Cincinnati Children's Hospital Medical Center May 2008 - March 2009
Cincinnati Children's Hospital Medical Center May 1999 - May 2008
The Answer Group 1997 - 1999
The Answer Group 1990 - 1997
Skills
Graphic Design, Epic Systems, EMR, Healthcare, Hospitals, Inpatient, Healthcare Information..., EHR, Informatics, Qualitative Research, Pediatrics, HIPAA, Healthcare Management, Quality Assurance, Market Research, Analysis, Program Development, Ambulatory, Training Delivery, Instructor-led Training, Training, Research
Education
Northern Kentucky University 1994 — 1997
BA, Communication
University of Cincinnati 1991 — 1994
Associate, Liberal Arts/Education
Benjamin Mandaro Benjamin Mandaro's The Answer Group Experience May 2013 - January 2014
Job Manager at Aramark
Industry Food & Beverages
Experience
Aramark June 2014 - Present
The Answer Group May 2013 - January 2014
Paradigm Marketing Consortium May 2012 - September 2012
Starbucks June 2011 - April 2012
ARAMARK June 2006 - May 2011
Skills
Customer Service, Cashiering, PowerPoint, Microsoft Office, Data Entry, Microsoft Excel, Microsoft Word
Education
The College of Saint Rose 2010 — 2014
Bachelor of Arts (B.A.), Political Science and History
Aramark June 2014 - Present
The Answer Group May 2013 - January 2014
Paradigm Marketing Consortium May 2012 - September 2012
Starbucks June 2011 - April 2012
ARAMARK June 2006 - May 2011
Skills
Customer Service, Cashiering, PowerPoint, Microsoft Office, Data Entry, Microsoft Excel, Microsoft Word
Education
The College of Saint Rose 2010 — 2014
Bachelor of Arts (B.A.), Political Science and History
Chandra Overington Chandra Overington's The Answer Group Experience May 1999 - December 1999
Job Account Manager
Industry Information Technology and Services
Experience
Dell August 2006 - Present
Dell June 2006 - Present
Dell June 2006 - Present
retail PC sales September 1999 - June 2006
The Answer Group May 1999 - December 1999
Skills
Sales, Sales Operations, Strategy, Business Intelligence, Solution Selling, Virtualization, SaaS, Sales Process, Recruiting, Cross-functional Team..., Training, Strategic Planning, Salesforce.com, Storage Solutions, Channel, Storage, Marketing, Business Development, Cloud Computing, Enterprise Software
Education
Central Texas College 1994 — 1996
2 year, Computer Science
Central Texas College 1994 — 1996
Associate, General Studies; Computer Science
Dell August 2006 - Present
Dell June 2006 - Present
Dell June 2006 - Present
retail PC sales September 1999 - June 2006
The Answer Group May 1999 - December 1999
Skills
Sales, Sales Operations, Strategy, Business Intelligence, Solution Selling, Virtualization, SaaS, Sales Process, Recruiting, Cross-functional Team..., Training, Strategic Planning, Salesforce.com, Storage Solutions, Channel, Storage, Marketing, Business Development, Cloud Computing, Enterprise Software
Education
Central Texas College 1994 — 1996
2 year, Computer Science
Central Texas College 1994 — 1996
Associate, General Studies; Computer Science
Marcia Lane Marcia Lane's The Answer Group Experience October 1988 - April 1999
Job Occupational Therapist at MercyHealth Hospital Fairfield
Industry Hospital & Health Care
Experience
MercyHealth 2006 - Present
Functional Pathways September 2012 - Present
Deaconess Hospital May 2007 - December 2007
The Resident Home (CITE Services) 2001 - 2006
The Answer Group October 1988 - April 1999
Skills
Healthcare, Neurology, Orthopedic, Teaching, Yoga, Rehabilitation, Medicine, Treatment, Occupational Therapy
Education
Xavier University 1996 — 1999
M.Ed, Ocupational Therapy Post-Baccalaureate Certificate, Occupational Therapy
University of Cincinnati 1974 — 1979
Bachelor of Business Administration (BBA), Marketing
MercyHealth 2006 - Present
Functional Pathways September 2012 - Present
Deaconess Hospital May 2007 - December 2007
The Resident Home (CITE Services) 2001 - 2006
The Answer Group October 1988 - April 1999
Skills
Healthcare, Neurology, Orthopedic, Teaching, Yoga, Rehabilitation, Medicine, Treatment, Occupational Therapy
Education
Xavier University 1996 — 1999
M.Ed, Ocupational Therapy Post-Baccalaureate Certificate, Occupational Therapy
University of Cincinnati 1974 — 1979
Bachelor of Business Administration (BBA), Marketing
Albert Ostering's The Answer Group Experience September 1999 - February 2001
Job Network Security Engineer
Industry Computer & Network Security
Experience
Federal Government December 2014 - Present
CSC March 2012 - December 2014
CSC October 2010 - March 2012
Lockheed Martin May 2009 - October 2010
wrapmail October 2008 - February 2009
Banctec CNS April 2000 - October 2008
The Answer Group September 1999 - February 2001
United States Air Force March 1995 - October 1997
Skills
Security+, Information Assurance, Active Directory, Troubleshooting, System Administration, Security Clearance, Windows Server, Computer Hardware, Security, CompTIA, VMware, A+ Certified, Windows 7, CCNA, CCNP, CompTIA Network+..., OSPF, EIGRP, McAfee Sidewinder..., Solarwinds, Linux, Cisco Routers, Operating Systems, Network Security, Technical Support, Computer Security, Network Administration, Software Installation, Networking, Help Desk Support, DNS, Servers, Laptops, Switches, Routers, Microsoft Exchange, DHCP, COMSEC, Cryptography, Firewalls, Windows XP, VMware ESX, Cisco Technologies, Microsoft Certified..., Network Design, Network Engineering, Information Security, Routing, CompTIA Security+
Education
Nova Southeastern University 2012 — 2014
Master of Science, Information Technology: Concentration in Security Management
Broward College 2010 — 2012
Bachelor of Applied Science (BASc), Information Technology
Broward Community College 2008 — 2010
Associate of Science (AS), Network Engineering
Federal Government December 2014 - Present
CSC March 2012 - December 2014
CSC October 2010 - March 2012
Lockheed Martin May 2009 - October 2010
wrapmail October 2008 - February 2009
Banctec CNS April 2000 - October 2008
The Answer Group September 1999 - February 2001
United States Air Force March 1995 - October 1997
Skills
Security+, Information Assurance, Active Directory, Troubleshooting, System Administration, Security Clearance, Windows Server, Computer Hardware, Security, CompTIA, VMware, A+ Certified, Windows 7, CCNA, CCNP, CompTIA Network+..., OSPF, EIGRP, McAfee Sidewinder..., Solarwinds, Linux, Cisco Routers, Operating Systems, Network Security, Technical Support, Computer Security, Network Administration, Software Installation, Networking, Help Desk Support, DNS, Servers, Laptops, Switches, Routers, Microsoft Exchange, DHCP, COMSEC, Cryptography, Firewalls, Windows XP, VMware ESX, Cisco Technologies, Microsoft Certified..., Network Design, Network Engineering, Information Security, Routing, CompTIA Security+
Education
Nova Southeastern University 2012 — 2014
Master of Science, Information Technology: Concentration in Security Management
Broward College 2010 — 2012
Bachelor of Applied Science (BASc), Information Technology
Broward Community College 2008 — 2010
Associate of Science (AS), Network Engineering
Austin E. Vernon II Austin E. Vernon II's The Answer Group Experience October 2000 - June 2002
Job Technical Support Team Leader at State Farm Insurance
Industry Information Technology and Services
Experience
State Farm Insurance January 2012 - March 2014
Ryla Teleservices September 2010 - December 2011
Convergys Corporation June 2008 - March 2010
Interactive Response Technologies January 2007 - June 2008
Liberty Medical Supply July 2005 - May 2006
Interactive Response Technologies January 2005 - July 2005
Coral Springs Middle School September 2003 - August 2004
Law Office of Jack Schrold October 2002 - June 2003
The Answer Group October 2000 - June 2002
Skills
Enterprise Software, Windows 7, Windows XP Professional, Computer Hardware, Pro Tools, Connectivity, Quicken, Siebel, Windows 98, Cakewalk, Fruity Loops, iPhone, AT&T, Internet Explorer, VPN, Blackberry, Printers, ABS, Music, Music Production, Music Theory, Music Instruction, Saxophone, Percussion, blues, jazz, Call Centers, Technical Support, Help Desk Support, Contact Centers, Software Documentation, Troubleshooting, Windows, Hardware, Call Center Development, Customer Service, Networking, Analysis, Customer Support, Service Desk, Avaya, Windows Vista, Telecommunications, Team Leadership, Software Installation, Windows XP Pro, Hardware Support, Microsoft Office 2007, Team Management, Leadership
Education
Nova Southeastern University 2003 — 2006
Bachelor of Science, Business Administration
Florida International University 1998 — 2001
Associate's, Music Teacher Education
State Farm Insurance January 2012 - March 2014
Ryla Teleservices September 2010 - December 2011
Convergys Corporation June 2008 - March 2010
Interactive Response Technologies January 2007 - June 2008
Liberty Medical Supply July 2005 - May 2006
Interactive Response Technologies January 2005 - July 2005
Coral Springs Middle School September 2003 - August 2004
Law Office of Jack Schrold October 2002 - June 2003
The Answer Group October 2000 - June 2002
Skills
Enterprise Software, Windows 7, Windows XP Professional, Computer Hardware, Pro Tools, Connectivity, Quicken, Siebel, Windows 98, Cakewalk, Fruity Loops, iPhone, AT&T, Internet Explorer, VPN, Blackberry, Printers, ABS, Music, Music Production, Music Theory, Music Instruction, Saxophone, Percussion, blues, jazz, Call Centers, Technical Support, Help Desk Support, Contact Centers, Software Documentation, Troubleshooting, Windows, Hardware, Call Center Development, Customer Service, Networking, Analysis, Customer Support, Service Desk, Avaya, Windows Vista, Telecommunications, Team Leadership, Software Installation, Windows XP Pro, Hardware Support, Microsoft Office 2007, Team Management, Leadership
Education
Nova Southeastern University 2003 — 2006
Bachelor of Science, Business Administration
Florida International University 1998 — 2001
Associate's, Music Teacher Education
Shekina Thomas Shekina Thomas's The Answer Group Experience January 2003 - September 2005
Job Post Discharge Management at Humana
Industry Hospital & Health Care
Experience
Humana June 2012 - Present
Univita Health Inc April 2011 - June 2012
Aetna Rx Home Delivery December 2005 - August 2010
The Answer Group January 2003 - September 2005
Skills
Medicare, Healthcare, Managed Care, Medicaid, Team Building, HIPAA, Health Policy, HMO, Medicare Part D, Healthcare Management, Pharmacy Benefit..., Provider Relations, ICD-9, Leadership, Process Improvement, Healthcare Industry, Health Insurance, Management
Education
Keiser College 2006 — 2010
Bachelor's Degree, Health Services Administration
Humana June 2012 - Present
Univita Health Inc April 2011 - June 2012
Aetna Rx Home Delivery December 2005 - August 2010
The Answer Group January 2003 - September 2005
Skills
Medicare, Healthcare, Managed Care, Medicaid, Team Building, HIPAA, Health Policy, HMO, Medicare Part D, Healthcare Management, Pharmacy Benefit..., Provider Relations, ICD-9, Leadership, Process Improvement, Healthcare Industry, Health Insurance, Management
Education
Keiser College 2006 — 2010
Bachelor's Degree, Health Services Administration
James Fortunato James Fortunato's The Answer Group Experience May 2006 - December 2007
Job Musician, Composer & Arranger, Guitarist
Industry Computer & Network Security
Experience
Computer Tech 4 Less April 2009 - Present
Independent Musician - Guitarist, Composer, & Arranger 1967 - Present
Comcast March 2010 - June 2013
Computer Solutions Unlimited March 2008 - April 2009
The Answer Group May 2006 - December 2007
Independent Video Producer/ Cable TV Producer 1981 - 1985
Skills
Sound, Recording, Music, Music Composition, Guitarist, Guitar, Video Production, Video Editing, Videography, Audio Editing, Blues Guitar, Jazz Guitar, rock guitar, funk guitar, Jazz-Rock-Funk, Music Arranging, Computer Repair, Computer Hardware, Computer Software, IT Networking, Music Production, Music Publishing, Music Theory, Yang Style Tai Chi Chuan, Northern Wu Style Tai..., Turning Style Wing Chun..., Live Sound, Musicians, Composition, Studio Recording, Music Industry, Songwriting, Music Education, Bands, Songs, Audio Engineering, Computer Engineering, Digital Media, Computer Maintenance, Audio Post Production, Direct Sales, Marketing Communications, Guitar Playing
Education
PC Professor, 6000 Okeechobee Blvd., West Palm Beach, FL 33417 2014 — 2015
A+ (Computer Repair) update, N+ (Network +), MCSE (Microsoft Certified Systems Engineer)
PC Professor, West Palm Beach, FL 2000 — 2000
A+ Certificate, Computer Repair, Hardware and Software
Berklee College of Music 1975 — 1979
Professional Diploma, Instrumental Performance - Guitar; Composition & Arranging; Audio Recording; Video Production
Ossining High School
Computer Tech 4 Less April 2009 - Present
Independent Musician - Guitarist, Composer, & Arranger 1967 - Present
Comcast March 2010 - June 2013
Computer Solutions Unlimited March 2008 - April 2009
The Answer Group May 2006 - December 2007
Independent Video Producer/ Cable TV Producer 1981 - 1985
Skills
Sound, Recording, Music, Music Composition, Guitarist, Guitar, Video Production, Video Editing, Videography, Audio Editing, Blues Guitar, Jazz Guitar, rock guitar, funk guitar, Jazz-Rock-Funk, Music Arranging, Computer Repair, Computer Hardware, Computer Software, IT Networking, Music Production, Music Publishing, Music Theory, Yang Style Tai Chi Chuan, Northern Wu Style Tai..., Turning Style Wing Chun..., Live Sound, Musicians, Composition, Studio Recording, Music Industry, Songwriting, Music Education, Bands, Songs, Audio Engineering, Computer Engineering, Digital Media, Computer Maintenance, Audio Post Production, Direct Sales, Marketing Communications, Guitar Playing
Education
PC Professor, 6000 Okeechobee Blvd., West Palm Beach, FL 33417 2014 — 2015
A+ (Computer Repair) update, N+ (Network +), MCSE (Microsoft Certified Systems Engineer)
PC Professor, West Palm Beach, FL 2000 — 2000
A+ Certificate, Computer Repair, Hardware and Software
Berklee College of Music 1975 — 1979
Professional Diploma, Instrumental Performance - Guitar; Composition & Arranging; Audio Recording; Video Production
Ossining High School
Venesha Meza's The Answer Group Experience 2002 - 2003
Job Email Application support Specialist
Industry Information Technology and Services
Experience
Teleperformance, USA December 2014 - Present
WorldAvenue October 2006 - January 2009
TheGlobe.com/Voiceglo Holdings July 2004 - July 2006
The Answer Group 2002 - 2003
Skills
Active Directory, VPN, DNS, Linux, SQL, Apache, Windows Server, Networking, Hardware, Operating Systems, Routing
Education
Florida Institute of Technology 2002 — 2004
Associates of Science, Computer networking systems
Teleperformance, USA December 2014 - Present
WorldAvenue October 2006 - January 2009
TheGlobe.com/Voiceglo Holdings July 2004 - July 2006
The Answer Group 2002 - 2003
Skills
Active Directory, VPN, DNS, Linux, SQL, Apache, Windows Server, Networking, Hardware, Operating Systems, Routing
Education
Florida Institute of Technology 2002 — 2004
Associates of Science, Computer networking systems
Janet Miller's The Answer Group Experience 1996 - 1997
Job Sales Team Manager at EMI Research Solutions
Industry Marketing and Advertising
Experience
EMI - Research Solutions September 2014 - Present
Lightspeed Research - Kantar February 2010 - December 2013
Research International June 2008 - January 2010
SRBI 2007 - 2008
MarketTools August 2005 - August 2007
Ipsos Insight 1997 - August 2005
The Answer Group 1996 - 1997
Information Resources 1986 - 1996
Skills
Marketing Research, Advertising Research, Online Research, Market Research, Questionnaire Design, Survey Design, Focus Groups, Segmentation, Consumer Behaviour, Brand Equity, Analytics, Qualitative Research, Survey Research, Competitive Intelligence, Primary Research, SPSS, Data Analysis, Competitive Analysis, FMCG, Data Collection
Education
University of Cincinnati 1979 — 1985
Bachelor of Science (BS), Political Science and Government
University of Cincinnati 1979 — 1985
Master of Public Administration (MPA), American Government and Politics (United States)
EMI - Research Solutions September 2014 - Present
Lightspeed Research - Kantar February 2010 - December 2013
Research International June 2008 - January 2010
SRBI 2007 - 2008
MarketTools August 2005 - August 2007
Ipsos Insight 1997 - August 2005
The Answer Group 1996 - 1997
Information Resources 1986 - 1996
Skills
Marketing Research, Advertising Research, Online Research, Market Research, Questionnaire Design, Survey Design, Focus Groups, Segmentation, Consumer Behaviour, Brand Equity, Analytics, Qualitative Research, Survey Research, Competitive Intelligence, Primary Research, SPSS, Data Analysis, Competitive Analysis, FMCG, Data Collection
Education
University of Cincinnati 1979 — 1985
Bachelor of Science (BS), Political Science and Government
University of Cincinnati 1979 — 1985
Master of Public Administration (MPA), American Government and Politics (United States)
Mitch Jaffe's The Answer Group Experience July 1997 - August 1998
Job Director of Technology
Industry Computer Networking
Experience
Study February 2005 - Present
Xinetix Inc S&H Solutions December 2000 - February 2005
US DATA Authority. INC July 2000 - November 2000
NTT Verio August 1998 - July 2000
The Answer Group July 1997 - August 1998
Skills
VMware Infrastructure, DNS management, DNS administration, mssql 2000,2008, MySQL, Contract Negotiation, Vendor Management, DRM, Veeam, EMC, iscsi, vlans, datacenter management, Infrastructure Planning, Infrastructure..., Business Strategy, Technology Integration, Network Design and..., IT Architecture, Performance Optimization, cost control, Building Strong Teams, Financial Analysis, Quality Assurance, network and systems..., software development..., Architecture, Networking, Performance Tuning, Data Center, DNS, Engineering, SDLC, Infrastructure, Servers, Technical Support, Integration, Architectures, VMware
Education
Florida Atlantic University 2008 — 2010
Master of Business Administration (MBA)
Florida Atlantic University 2008 — 2010
MBA, MBA
University of Central Florida
Study February 2005 - Present
Xinetix Inc S&H Solutions December 2000 - February 2005
US DATA Authority. INC July 2000 - November 2000
NTT Verio August 1998 - July 2000
The Answer Group July 1997 - August 1998
Skills
VMware Infrastructure, DNS management, DNS administration, mssql 2000,2008, MySQL, Contract Negotiation, Vendor Management, DRM, Veeam, EMC, iscsi, vlans, datacenter management, Infrastructure Planning, Infrastructure..., Business Strategy, Technology Integration, Network Design and..., IT Architecture, Performance Optimization, cost control, Building Strong Teams, Financial Analysis, Quality Assurance, network and systems..., software development..., Architecture, Networking, Performance Tuning, Data Center, DNS, Engineering, SDLC, Infrastructure, Servers, Technical Support, Integration, Architectures, VMware
Education
Florida Atlantic University 2008 — 2010
Master of Business Administration (MBA)
Florida Atlantic University 2008 — 2010
MBA, MBA
University of Central Florida
Chris Kephart's The Answer Group Experience January 2004 - October 2005
Job IT Professional at Memorial Healthcare System
Industry Information Technology and Services
Experience
Memorial Healthcare System October 2005 - Present
The Answer Group January 2004 - October 2005
Skills
ITIL Certified, MCITP, MCTS, Security+, IT Project+, MCDST, Server+, Network+, Microsoft Certified..., Six Sigma, PMP, Microsoft Exchange, Healthcare Information..., Active Directory, Software Documentation, ITIL, Citrix, Windows Server, Technical Support, VPN, Disaster Recovery, VMware, Windows 7, Servers, Help Desk Support, IT Operations
Education
Colorado State University
Bachelor's degree, Information Technology
Memorial Healthcare System October 2005 - Present
The Answer Group January 2004 - October 2005
Skills
ITIL Certified, MCITP, MCTS, Security+, IT Project+, MCDST, Server+, Network+, Microsoft Certified..., Six Sigma, PMP, Microsoft Exchange, Healthcare Information..., Active Directory, Software Documentation, ITIL, Citrix, Windows Server, Technical Support, VPN, Disaster Recovery, VMware, Windows 7, Servers, Help Desk Support, IT Operations
Education
Colorado State University
Bachelor's degree, Information Technology
Mark Hardial's The Answer Group Experience January 2004 - April 2008
Job Training and Development Specialist
Industry Professional Training & Coaching
Experience
SAFCo April 2006 - November 2008
The Answer Group January 2004 - April 2008
Education
Florida Atlantic University 2001 — 2003
SAFCo April 2006 - November 2008
The Answer Group January 2004 - April 2008
Education
Florida Atlantic University 2001 — 2003
Charles Tolentino's The Answer Group Experience November 1999 - January 2001
Job Corporate ERP Administrator at Triumph Group
Industry Information Technology and Services
Experience
Triumph Group November 2012 - Present
Boston University July 2007 - October 2012
ITW January 2007 - June 2012
Stefanini US May 2001 - January 2007
Odebrecht May 2001 - January 2007
The Answer Group November 1999 - January 2001
Skills
Crystal Reports, Network Administration, Network Security, Network Design, Wireless Networking, Windows Server, Website Development, System Administration, Operating Systems, IT Management, IT Operations, Software Project..., Cisco Technologies, Microsoft Office, Database Design, Systems Analysis, System Design, IT Strategy, Database Administration, Capital Budgeting, Department Budgeting, Network Engineering, Network Architecture, Enterprise Software, Microsoft SQL Server, Server Architecture, Server Administration, Strategic Planning, Problem Solving, Microsoft Technologies, Microsoft Exchange, Information Management, Information Technology, Information Security..., Information Security, Syteline ERP, Lotus Notes, ISO, IT systems development, IIS, MS Project, CCNA, Firewalls, Router Configuration, LAN-WAN, Visio, Access Control, Remote Desktop, Remote Access, VMware ESX
Education
Boston University 2006 — 2007
MSCIS, Computer Information Systems
Florida Atlantic University 1996 — 1998
BA, Pyschology
Broward College 1994 — 1996
AA, Psychology
Triumph Group November 2012 - Present
Boston University July 2007 - October 2012
ITW January 2007 - June 2012
Stefanini US May 2001 - January 2007
Odebrecht May 2001 - January 2007
The Answer Group November 1999 - January 2001
Skills
Crystal Reports, Network Administration, Network Security, Network Design, Wireless Networking, Windows Server, Website Development, System Administration, Operating Systems, IT Management, IT Operations, Software Project..., Cisco Technologies, Microsoft Office, Database Design, Systems Analysis, System Design, IT Strategy, Database Administration, Capital Budgeting, Department Budgeting, Network Engineering, Network Architecture, Enterprise Software, Microsoft SQL Server, Server Architecture, Server Administration, Strategic Planning, Problem Solving, Microsoft Technologies, Microsoft Exchange, Information Management, Information Technology, Information Security..., Information Security, Syteline ERP, Lotus Notes, ISO, IT systems development, IIS, MS Project, CCNA, Firewalls, Router Configuration, LAN-WAN, Visio, Access Control, Remote Desktop, Remote Access, VMware ESX
Education
Boston University 2006 — 2007
MSCIS, Computer Information Systems
Florida Atlantic University 1996 — 1998
BA, Pyschology
Broward College 1994 — 1996
AA, Psychology
Harvey Chevolleau's The Answer Group Experience 2000 - 2005
Job Technical Service Engineer
Industry Computer Hardware
Experience
Chevolo Enterprises December 2008 - Present
the answer group 2000 - 2005
Education
Nova Southeastern University 1985 — 1986
na, Computer Science
Lake Michigan Community College 1984 — 1985
None, Computer Science
New York City Community College - Voorhees Campus 1973 — 1975
none, Eletrical Engineering Technology
Chevolo Enterprises December 2008 - Present
the answer group 2000 - 2005
Education
Nova Southeastern University 1985 — 1986
na, Computer Science
Lake Michigan Community College 1984 — 1985
None, Computer Science
New York City Community College - Voorhees Campus 1973 — 1975
none, Eletrical Engineering Technology
Capucine Martin's The Answer Group Experience September 2005 - August 2006
Job Technical Support Engineer III at Wontok Inc
Industry Computer Software
Experience
Wontok Enterprises Pty Ltd September 2011 - Present
Authentium 2006 - September 2011
Authentium September 2006 - May 2008
The Answer Group September 2005 - August 2006
Aerotek July 2005 - August 2005
Skills
Troubleshooting, Salesforce.com, Security, Databases, Customer Service, Technical Support, Testing, Call Centers, Sales, VMware, Cloud Computing, Sales Operations, Virtualization, Disaster Recovery, Time Management, Vendor Management, SQL
Education
San Jose State University 2002 — 2004
B.S., Computer Science minor in Math
Gavilan College 2001 — 2002
AA, Liberal Arts
Wontok Enterprises Pty Ltd September 2011 - Present
Authentium 2006 - September 2011
Authentium September 2006 - May 2008
The Answer Group September 2005 - August 2006
Aerotek July 2005 - August 2005
Skills
Troubleshooting, Salesforce.com, Security, Databases, Customer Service, Technical Support, Testing, Call Centers, Sales, VMware, Cloud Computing, Sales Operations, Virtualization, Disaster Recovery, Time Management, Vendor Management, SQL
Education
San Jose State University 2002 — 2004
B.S., Computer Science minor in Math
Gavilan College 2001 — 2002
AA, Liberal Arts
Sharon Lally's The Answer Group Experience 1991 - 2000
Job Owner, Various Views Research, Inc.
Industry Market Research
Experience
Various Views Research, Inc. August 2007 - Present
MRA Great Lakes Chapter June 2009 - June 2012
Market Research Association June 2009 - June 2011
Harris Interactive November 2004 - August 2007
The Answer Group 1991 - 2000
Burke, Inc. 1985 - 1991
Burke Marketing Research 1981 - 1991
Skills
Qualitative Market..., Focus Groups, Qualitative Research, Quantitative Research, Data Collection, Ethnography, Mystery Shopping, Healthcare, Customer Satisfaction, Market Analysis, Consumer Behaviour, Segmentation, Insight Generation, Brand Equity, Copy Testing, Research Design, Marketing Research, Advertising Research, Market Research, Primary Research, Customer Insight, Questionnaire Design, Survey Design, Survey Research, Competitive Intelligence, Consumer Insight, Analytics
Education
University of Cincinnati-Clermont College 2010 — 2011
Various Views Research, Inc. August 2007 - Present
MRA Great Lakes Chapter June 2009 - June 2012
Market Research Association June 2009 - June 2011
Harris Interactive November 2004 - August 2007
The Answer Group 1991 - 2000
Burke, Inc. 1985 - 1991
Burke Marketing Research 1981 - 1991
Skills
Qualitative Market..., Focus Groups, Qualitative Research, Quantitative Research, Data Collection, Ethnography, Mystery Shopping, Healthcare, Customer Satisfaction, Market Analysis, Consumer Behaviour, Segmentation, Insight Generation, Brand Equity, Copy Testing, Research Design, Marketing Research, Advertising Research, Market Research, Primary Research, Customer Insight, Questionnaire Design, Survey Design, Survey Research, Competitive Intelligence, Consumer Insight, Analytics
Education
University of Cincinnati-Clermont College 2010 — 2011
Edson Araujo's The Answer Group Experience 1995 - 1998
Job Director of IT Infrastructure & Operations at Mastec
Industry Construction
Experience
Mastec May 2006 - Present
Mastec May 2003 - May 2006
Mastec May 2000 - May 2003
Regions Bank 1998 - 2000
The Answer Group 1995 - 1998
Skills
Data Center, Disaster Recovery, Business Continuity, Integration, Citrix, VMware, Vendor Management, Cloud Computing, Business Process, Servers, Networking, System Administration, Windows Server, Active Directory, Infrastructure, IT Service Management, Cross-functional Team..., Project Planning, Management, SharePoint, Project Management
Education
University of Miami - School of Business 2006 — 2007
MBA, International Business
Mastec May 2006 - Present
Mastec May 2003 - May 2006
Mastec May 2000 - May 2003
Regions Bank 1998 - 2000
The Answer Group 1995 - 1998
Skills
Data Center, Disaster Recovery, Business Continuity, Integration, Citrix, VMware, Vendor Management, Cloud Computing, Business Process, Servers, Networking, System Administration, Windows Server, Active Directory, Infrastructure, IT Service Management, Cross-functional Team..., Project Planning, Management, SharePoint, Project Management
Education
University of Miami - School of Business 2006 — 2007
MBA, International Business
Steve Teresinski's The Answer Group Experience May 2002 - March 2004
Job Implementation Consultant/Project Manager at SunGard Data Systems
Industry Information Technology and Services
Experience
SunGard Financial Systems March 2004 - Present
The Answer Group May 2002 - March 2004
Renaissance Cruises June 1999 - September 2001
Skills
Software Implementation, SDLC, Business Analysis, Software Project..., Requirements Analysis, Agile Methodologies, Agile Project Management, Business Process, Scrum, Crystal Reports, Microsoft SQL Server, Integration, Business Intelligence, Software Documentation, Software Development, SaaS
Education
University of Florida 1995 — 1999
BSBA, Computer & Information Sciences
SunGard Financial Systems March 2004 - Present
The Answer Group May 2002 - March 2004
Renaissance Cruises June 1999 - September 2001
Skills
Software Implementation, SDLC, Business Analysis, Software Project..., Requirements Analysis, Agile Methodologies, Agile Project Management, Business Process, Scrum, Crystal Reports, Microsoft SQL Server, Integration, Business Intelligence, Software Documentation, Software Development, SaaS
Education
University of Florida 1995 — 1999
BSBA, Computer & Information Sciences
Eliot Eisen's The Answer Group Experience 2000 - 2005
Job Information Technology at Florida Crystals
Industry Information Technology and Services
Experience
Florida Crystals July 2011 - Present
Authentium March 2005 - April 2011
Authentium 2005 - December 2009
The Answer Group 2000 - 2005
PCTECH2U 2001 - 2002
Skills
Server Administration, SharePoint, Desktop Administration, CompTIA A+ Certification, MCSE 2003, Security+, Blackberry, iPhone Support, Ticketing Systems, Password Resets, Remedy Software, BartPE, TightVNC, Windows Remote Desktop, CCleaner, Malwarebytes, Regedit, Netstat, Traceroute, Ping, DOS commands, Video Cards, Zone Alarm, Drive Image, Avast, AVG, WinRAR, Windows Server, Malware Analysis, Routers, Blackberry Enterprise..., Security, Windows 7, Technical Support, Help Desk Support, Computer Hardware, Network Administration, TCP/IP, Operating Systems, Networking, Windows Vista, Windows, Antivirus, Wireless Networking, Citrix, VPN, Microsoft Certified..., Network Security, Computer Security, Encryption
Education
Florida Atlantic University 1994 — 1996
Palm Beach Community College 1990 — 1994
AA
East Carolina University 1989 — 1990
Harker Preparatory School 1984 — 1988
Highschool Diploma
Florida Crystals July 2011 - Present
Authentium March 2005 - April 2011
Authentium 2005 - December 2009
The Answer Group 2000 - 2005
PCTECH2U 2001 - 2002
Skills
Server Administration, SharePoint, Desktop Administration, CompTIA A+ Certification, MCSE 2003, Security+, Blackberry, iPhone Support, Ticketing Systems, Password Resets, Remedy Software, BartPE, TightVNC, Windows Remote Desktop, CCleaner, Malwarebytes, Regedit, Netstat, Traceroute, Ping, DOS commands, Video Cards, Zone Alarm, Drive Image, Avast, AVG, WinRAR, Windows Server, Malware Analysis, Routers, Blackberry Enterprise..., Security, Windows 7, Technical Support, Help Desk Support, Computer Hardware, Network Administration, TCP/IP, Operating Systems, Networking, Windows Vista, Windows, Antivirus, Wireless Networking, Citrix, VPN, Microsoft Certified..., Network Security, Computer Security, Encryption
Education
Florida Atlantic University 1994 — 1996
Palm Beach Community College 1990 — 1994
AA
East Carolina University 1989 — 1990
Harker Preparatory School 1984 — 1988
Highschool Diploma
Robert Doppes's The Answer Group Experience February 1990 - November 1996
Job Director, Accounting & Reporting at Anthem
Industry Insurance
Experience
Anthem, Inc. November 1996 - Present
The Answer Group February 1990 - November 1996
Skills
Financial Reporting
Education
University of Cincinnati College of Business
BBA, Accounting
Anthem, Inc. November 1996 - Present
The Answer Group February 1990 - November 1996
Skills
Financial Reporting
Education
University of Cincinnati College of Business
BBA, Accounting
Robert Leckie, PMP's The Answer Group Experience 1998 - 2000
Job ECM Practice Director at Agile Upstream
Industry Oil & Energy
Experience
Agile Upstream November 2014 - Present
Fiserv July 2013 - November 2014
Fiserv July 2008 - July 2013
Lehman Brothers Bank - Aurora Loan Services 2006 - 2008
Lehman Brothers Bank 2006 - 2008
Lehman Brothers 2005 - 2008
ABN AMRO 2002 - 2006
ABN AMRO 2001 - 2002
First Union Securities 2000 - 2001
The Answer Group 1998 - 2000
Skills
Series 6, Financial Sales, Series 63, Banking, PMP, MCSE, OnBase, Project Management, Program Management, Change Management, Enterprise Content..., Project Planning, Project Coordination, Software Project..., MS Project, Vendor Management, Risk Management, Leadership, Process Improvement, Strategic Planning, Performance Management, Recruiting, Budgets, Management, Microsoft Certified..., Training, Software Development, Sales, SDLC, Governance, Business Analysis, Project Portfolio..., Business Process..., Requirements Gathering, Requirements Analysis, Enterprise Software, Integration, Visio, IT Management, Business Process, CRM, SharePoint, Resource Management, IT Strategy, Information Technology, Consulting, Analysis, PMO
Education
Johnson & Wales University 1992 — 1996
Pennsbury 1990 — 1992
University of Massachusetts Lowell
Information Technology
Agile Upstream November 2014 - Present
Fiserv July 2013 - November 2014
Fiserv July 2008 - July 2013
Lehman Brothers Bank - Aurora Loan Services 2006 - 2008
Lehman Brothers Bank 2006 - 2008
Lehman Brothers 2005 - 2008
ABN AMRO 2002 - 2006
ABN AMRO 2001 - 2002
First Union Securities 2000 - 2001
The Answer Group 1998 - 2000
Skills
Series 6, Financial Sales, Series 63, Banking, PMP, MCSE, OnBase, Project Management, Program Management, Change Management, Enterprise Content..., Project Planning, Project Coordination, Software Project..., MS Project, Vendor Management, Risk Management, Leadership, Process Improvement, Strategic Planning, Performance Management, Recruiting, Budgets, Management, Microsoft Certified..., Training, Software Development, Sales, SDLC, Governance, Business Analysis, Project Portfolio..., Business Process..., Requirements Gathering, Requirements Analysis, Enterprise Software, Integration, Visio, IT Management, Business Process, CRM, SharePoint, Resource Management, IT Strategy, Information Technology, Consulting, Analysis, PMO
Education
Johnson & Wales University 1992 — 1996
Pennsbury 1990 — 1992
University of Massachusetts Lowell
Information Technology
Alfred Shepherd's The Answer Group Experience March 1999 - March 2005
Job Software Support Manager at Kreate Technology
Industry Information Technology and Services
Experience
Kreate Technology April 2014 - Present
Campus Management Corp March 2008 - April 2014
Hewlett-Packard August 2007 - March 2008
MICROS Systems Inc March 2006 - August 2007
Willow Csn March 2005 - March 2006
THE ANSWER GROUP March 1999 - March 2005
The DJ Store January 1997 - March 1999
Skills
Software Documentation, Troubleshooting, SQL, Technical Support, Data Analysis, Operating Systems, T-SQL, Visio, Microsoft SQL Server, SDLC, Business Intelligence, Requirements Analysis, Database Design, Software Development, SSRS, SharePoint, Databases, Help Desk Support, Crystal Reports, C#, Networking, Linux, Oracle, Accounting, ASP.NET, Windows, Account Reconciliation, XML, Stored Procedures, Systems Analysis, Access, Visual Basic, Database Administration, Visual Studio, SSIS, VB.NET, Unix, Data Modeling, IIS, .NET, Microsoft Certified..., CompTIA A+
Education
DeVry University-Florida 2006 — 2008
Bachelor of science, Technical management
Keiser College 1995 — 1997
Associate's Degree, AA Computer Technology and Biomedical Engineering, 3.5
Kreate Technology April 2014 - Present
Campus Management Corp March 2008 - April 2014
Hewlett-Packard August 2007 - March 2008
MICROS Systems Inc March 2006 - August 2007
Willow Csn March 2005 - March 2006
THE ANSWER GROUP March 1999 - March 2005
The DJ Store January 1997 - March 1999
Skills
Software Documentation, Troubleshooting, SQL, Technical Support, Data Analysis, Operating Systems, T-SQL, Visio, Microsoft SQL Server, SDLC, Business Intelligence, Requirements Analysis, Database Design, Software Development, SSRS, SharePoint, Databases, Help Desk Support, Crystal Reports, C#, Networking, Linux, Oracle, Accounting, ASP.NET, Windows, Account Reconciliation, XML, Stored Procedures, Systems Analysis, Access, Visual Basic, Database Administration, Visual Studio, SSIS, VB.NET, Unix, Data Modeling, IIS, .NET, Microsoft Certified..., CompTIA A+
Education
DeVry University-Florida 2006 — 2008
Bachelor of science, Technical management
Keiser College 1995 — 1997
Associate's Degree, AA Computer Technology and Biomedical Engineering, 3.5
Erwin Thomas's The Answer Group Experience 1995 - 1997
Job IT Manager at World Fuel Services
Industry Information Technology and Services
Experience
World Fuel Services June 2012 - Present
Kaplan University October 2009 - June 2012
Integrated Healthcare Services of America September 2008 - January 2009
PRC 1998 - 2008
Integrated Healthcare Services (Pro-MED) 1997 - 1998
The Answer Group 1995 - 1997
Skills
Management, Leadership, Erwin, Vendor Management, Disaster Recovery, Active Directory, SDLC, Windows Server, VMware, VPN, Virtualization, Windows 7, Microsoft Exchange, IT Management, Servers, DHCP, IIS, Business Analysis, Citrix, Data Center
Education
University of Phoenix 2003 — 2008
MBA, Business and Technology
New York Institute of Technology 1999 — 2002
BS, Computer Science
City College 1995 — 1997
AS Business Systems
Keiser College 1994 — 1997
AS Computer Science
World Fuel Services June 2012 - Present
Kaplan University October 2009 - June 2012
Integrated Healthcare Services of America September 2008 - January 2009
PRC 1998 - 2008
Integrated Healthcare Services (Pro-MED) 1997 - 1998
The Answer Group 1995 - 1997
Skills
Management, Leadership, Erwin, Vendor Management, Disaster Recovery, Active Directory, SDLC, Windows Server, VMware, VPN, Virtualization, Windows 7, Microsoft Exchange, IT Management, Servers, DHCP, IIS, Business Analysis, Citrix, Data Center
Education
University of Phoenix 2003 — 2008
MBA, Business and Technology
New York Institute of Technology 1999 — 2002
BS, Computer Science
City College 1995 — 1997
AS Business Systems
Keiser College 1994 — 1997
AS Computer Science
John Woodall's The Answer Group Experience December 2003 - February 2004
Job Director of Information Technologies at GDS
Industry Printing
Experience
GDS - Retail & Display Graphics February 2005 - Present
Kehe Foods February 2004 - February 2005
The Answer Group December 2003 - February 2004
Skills
Digital Printing, Wide Format Printing, Graphic Design, Marketing Strategy, Customer Service, Illustrator, Windows Server, Graphics, Print Management, Color Management, Photoshop, InDesign, Logo Design, Signs, Pre-press, Banners, Adobe Creative Suite, Variable Data Printing, Layout
Education
Northern Illinois University 1998 — 2002
BS, Computer Science (Theoretical)
GDS - Retail & Display Graphics February 2005 - Present
Kehe Foods February 2004 - February 2005
The Answer Group December 2003 - February 2004
Skills
Digital Printing, Wide Format Printing, Graphic Design, Marketing Strategy, Customer Service, Illustrator, Windows Server, Graphics, Print Management, Color Management, Photoshop, InDesign, Logo Design, Signs, Pre-press, Banners, Adobe Creative Suite, Variable Data Printing, Layout
Education
Northern Illinois University 1998 — 2002
BS, Computer Science (Theoretical)
Nadine Clue's The Answer Group Experience January 2004 - September 2004
Job Project Manager/Web Manager IBM
Industry Information Services
Experience
IBM Canada Ltd. September 2011 - Present
Conquest Technology Services October 2008 - October 2011
Florida International University 2007 - 2008
The Answer Group January 2004 - September 2004
Florida International University January 2001 - August 2003
Skills
Web Design, Web Applications, Web Analytics, Business Intelligence, Visio, SharePoint, Information Security, Analysis, Requirements Analysis, IT Management, Systems Analysis, Business Analysis, Software Development, SQL, Web Development, Integration, ITIL, Disaster Recovery, System Administration
Education
Florida International University 2001 — 2008
MSc., Management Information Systems
IBM Canada Ltd. September 2011 - Present
Conquest Technology Services October 2008 - October 2011
Florida International University 2007 - 2008
The Answer Group January 2004 - September 2004
Florida International University January 2001 - August 2003
Skills
Web Design, Web Applications, Web Analytics, Business Intelligence, Visio, SharePoint, Information Security, Analysis, Requirements Analysis, IT Management, Systems Analysis, Business Analysis, Software Development, SQL, Web Development, Integration, ITIL, Disaster Recovery, System Administration
Education
Florida International University 2001 — 2008
MSc., Management Information Systems
Linda Garland's The Answer Group Experience 1995 - 2000
Job Research Manager at MarketVision Research
Industry Market Research
Experience
MarketVision Research January 2009 - Present
High Marks Market Research January 2008 - January 2009
Convergys 2005 - 2008
Cooper Research 2002 - 2005
Merck January 2001 - January 2002
The Answer Group 1995 - 2000
Procter & Gamble 1992 - 1995
Education
Miami University 1987 — 1991
B.S., Marketing
MarketVision Research January 2009 - Present
High Marks Market Research January 2008 - January 2009
Convergys 2005 - 2008
Cooper Research 2002 - 2005
Merck January 2001 - January 2002
The Answer Group 1995 - 2000
Procter & Gamble 1992 - 1995
Education
Miami University 1987 — 1991
B.S., Marketing
Peter Barbour's The Answer Group Experience September 1999 - March 2001
Job Manager, Corporate IT Programs at Actavis Pharmaceuticals
Industry Information Technology and Services
Experience
Actavis plc December 2012 - Present
Watson Pharmaceuticals August 2008 - December 2012
JM Family Enterprises June 2006 - June 2008
NCCI March 2001 - June 2006
The Answer Group September 1999 - March 2001
Skills
Cross-functional Team..., SDLC, Troubleshooting, Outsourcing, Project Management, Visio, Management, Business Process, CRM, Project Delivery, Budgets, Information Technology, Leadership, Networking, PMO
Education
University of Phoenix 1999 — 2001
MS, Computer Information Systems
University of South Florida 1994 — 1997
BA, English, Chemistry
United States Naval Academy 1990 — 1994
English
Actavis plc December 2012 - Present
Watson Pharmaceuticals August 2008 - December 2012
JM Family Enterprises June 2006 - June 2008
NCCI March 2001 - June 2006
The Answer Group September 1999 - March 2001
Skills
Cross-functional Team..., SDLC, Troubleshooting, Outsourcing, Project Management, Visio, Management, Business Process, CRM, Project Delivery, Budgets, Information Technology, Leadership, Networking, PMO
Education
University of Phoenix 1999 — 2001
MS, Computer Information Systems
University of South Florida 1994 — 1997
BA, English, Chemistry
United States Naval Academy 1990 — 1994
English
Ken Smallwood's The Answer Group Experience 2003 - 2004
Job Network Operations at Cincinnati Bell
Industry Computer Networking
Experience
Cincinnati Bell November 2008 - Present
American Consulting Group Inc. January 2008 - November 2008
The Mayfield Clinic 2004 - 2004
The Answer Group 2003 - 2004
Eddie Accardi Motors 2002 - 2003
Education
University of Cincinnati 2006 — 2008
AAS, Computer Networking Systems, Computer Systems Support Technology
University of Cincinnati 2006 — 2008
AAB, Computer Information Systems
Cincinnati Bell November 2008 - Present
American Consulting Group Inc. January 2008 - November 2008
The Mayfield Clinic 2004 - 2004
The Answer Group 2003 - 2004
Eddie Accardi Motors 2002 - 2003
Education
University of Cincinnati 2006 — 2008
AAS, Computer Networking Systems, Computer Systems Support Technology
University of Cincinnati 2006 — 2008
AAB, Computer Information Systems
Brandy Magill's The Answer Group Experience December 2004 - July 2005
Job Artist Gallery Assistant Arts
Industry Arts and Crafts
Experience
Brandy Lynn Art - Contemporary Art January 2002 - Present
Little Guru Yoga - Brandy Lynn Yoga March 2012 - Present
Art & Culture Center of Hollywood November 2013 - April 2015
VEMA - Veron Ennis Modern Art March 2014 - August 2014
VisualTour August 2004 - January 2012
The Answer Group December 2004 - July 2005
Glacier Pontiac September 2003 - October 2004
Skills
Art, Yoga, Acrylic Painting, Modern Art, Meditation, Art Gallery, Curating, Gallery Administration, Selling, Oil Painting, Hatha Yoga, Training, Painting, Web Design, Illustrator, Customer Service, Management, Ayurveda, Photoshop
Education
Academy of Art University 2009 — 2014
Bachelor of Fine Arts (BFA), Fine/Studio Arts, General
Museum Of Art-Fort Lauderdale 2010 — 2010
oil painting
Brandy Lynn Art - Contemporary Art January 2002 - Present
Little Guru Yoga - Brandy Lynn Yoga March 2012 - Present
Art & Culture Center of Hollywood November 2013 - April 2015
VEMA - Veron Ennis Modern Art March 2014 - August 2014
VisualTour August 2004 - January 2012
The Answer Group December 2004 - July 2005
Glacier Pontiac September 2003 - October 2004
Skills
Art, Yoga, Acrylic Painting, Modern Art, Meditation, Art Gallery, Curating, Gallery Administration, Selling, Oil Painting, Hatha Yoga, Training, Painting, Web Design, Illustrator, Customer Service, Management, Ayurveda, Photoshop
Education
Academy of Art University 2009 — 2014
Bachelor of Fine Arts (BFA), Fine/Studio Arts, General
Museum Of Art-Fort Lauderdale 2010 — 2010
oil painting
Lisa-Ann Palmer RN's The Answer Group Experience August 2001 - November 2001
Job Consultant IT /RN
Industry Hospital & Health Care
Experience
Sanford Barrows Group March 2009 - Present
Advantage Technical Resourcing March 2009 - Present
Encore Health Resources February 2012 - May 2012
HCA April 2008 - October 2011
Cleveland Clinic March 2008 - January 2011
Cleveland Clinic September 2010 - September 2010
South Florida Evaluation and Treatment Center March 2007 - April 2008
NTT/VERIO January 2002 - June 2005
THE ANSWER GROUP August 2001 - November 2001
American Express April 1997 - August 2001
Skills
CPOE, Ambulatory, Hospitals, Nursing, Software Documentation, Team Leadership, Prelude, Meditech, Healthcare, Epic Systems, EMR, Physicians, Clinical Research, Informatics, Cerner
Education
Keller Graduate School on Management 2007 — 2010
Masters
Miami Dade College 2003 — 2006
Associates
Florida International University 1997 — 2001
BS
Sanford Barrows Group March 2009 - Present
Advantage Technical Resourcing March 2009 - Present
Encore Health Resources February 2012 - May 2012
HCA April 2008 - October 2011
Cleveland Clinic March 2008 - January 2011
Cleveland Clinic September 2010 - September 2010
South Florida Evaluation and Treatment Center March 2007 - April 2008
NTT/VERIO January 2002 - June 2005
THE ANSWER GROUP August 2001 - November 2001
American Express April 1997 - August 2001
Skills
CPOE, Ambulatory, Hospitals, Nursing, Software Documentation, Team Leadership, Prelude, Meditech, Healthcare, Epic Systems, EMR, Physicians, Clinical Research, Informatics, Cerner
Education
Keller Graduate School on Management 2007 — 2010
Masters
Miami Dade College 2003 — 2006
Associates
Florida International University 1997 — 2001
BS
Erick Pino's The Answer Group Experience 2002 - 2005
Job Director of QA & Website Translation at ProTranslating
Industry Information Technology and Services
Experience
ProTranslating March 2015 - Present
ProTranslating March 2011 - March 2015
ProTranslating February 2010 - March 2011
ProTranslating September 2009 - February 2010
Alienware July 2005 - June 2007
The Answer Group 2002 - 2005
Skills
PMP, Lean Manufacturing, Lean Management, Lean Thinking, Six Sigma, Team Leadership, Quality Assurance, Translation, Logistics, Manufacturing, Spanish, Training, Project Management, Team Management, Leadership, Website Localization, Internationalization, Localization, Process Improvement, Terminology, Language Services, Multilingual, Technical Translation, Linguistics, Foreign Languages, Manuals
Education
Florida International University - College of Business 2005 — 2009
Bachelors, Management
Miami Dade College 1999 — 2004
Associates Degree, Business
ProTranslating March 2015 - Present
ProTranslating March 2011 - March 2015
ProTranslating February 2010 - March 2011
ProTranslating September 2009 - February 2010
Alienware July 2005 - June 2007
The Answer Group 2002 - 2005
Skills
PMP, Lean Manufacturing, Lean Management, Lean Thinking, Six Sigma, Team Leadership, Quality Assurance, Translation, Logistics, Manufacturing, Spanish, Training, Project Management, Team Management, Leadership, Website Localization, Internationalization, Localization, Process Improvement, Terminology, Language Services, Multilingual, Technical Translation, Linguistics, Foreign Languages, Manuals
Education
Florida International University - College of Business 2005 — 2009
Bachelors, Management
Miami Dade College 1999 — 2004
Associates Degree, Business
Jim Debenport's The Answer Group Experience January 1997 - January 2000
Job Hughes Corporate Trainer and Developer
Industry Telecommunications
Experience
Hughes August 2005 - Present
Vietnam Veterans Memorial Fund 2008 - 2012
123 Training Consultants January 2001 - January 2005
The Answer Group January 1997 - January 2000
SITEL Corporation 1997 - 2000
Angelo State University January 1978 - January 1998
Property Management Firm January 1971 - January 1995
The Heritage Group July 1986 - August 1989
Hughes & Westbrook Real Estate & Insurance May 1971 - July 1986
Skills
Finance, Program Management, Non-profits, Public Speaking, Social Networking, Strategic Planning, Microsoft Office, Video Production, Social Media, Customer Service, E-Learning, Microsoft Excel, Training
Education
Angelo State University
BBA
Hughes August 2005 - Present
Vietnam Veterans Memorial Fund 2008 - 2012
123 Training Consultants January 2001 - January 2005
The Answer Group January 1997 - January 2000
SITEL Corporation 1997 - 2000
Angelo State University January 1978 - January 1998
Property Management Firm January 1971 - January 1995
The Heritage Group July 1986 - August 1989
Hughes & Westbrook Real Estate & Insurance May 1971 - July 1986
Skills
Finance, Program Management, Non-profits, Public Speaking, Social Networking, Strategic Planning, Microsoft Office, Video Production, Social Media, Customer Service, E-Learning, Microsoft Excel, Training
Education
Angelo State University
BBA
Hans Boatman's The Answer Group Experience February 2000 - October 2006
Job Computer Repair and Support Seeking work Will Relocate
Industry Computer & Network Security
Experience
"Actively seeking new opportunities!! March 2010 - Present
CCH (A Wolters Kluwer Company) November 2006 - March 2010
The Answer Group February 2000 - October 2006
Skills
Network Security, Security, Active Directory, Networking, Hardware, Software Installation, Servers, Windows Server, DNS, Network Administration, Antivirus, Technical Support, Microsoft Office, Customer Service, Citrix, Windows 7, Windows, Software Documentation, Operating Systems, System Administration, Leadership, Computer Hardware
Education
American River College 1964 — 1965
General
Sunset High School 1960 — 1964
Diploma, General
"Actively seeking new opportunities!! March 2010 - Present
CCH (A Wolters Kluwer Company) November 2006 - March 2010
The Answer Group February 2000 - October 2006
Skills
Network Security, Security, Active Directory, Networking, Hardware, Software Installation, Servers, Windows Server, DNS, Network Administration, Antivirus, Technical Support, Microsoft Office, Customer Service, Citrix, Windows 7, Windows, Software Documentation, Operating Systems, System Administration, Leadership, Computer Hardware
Education
American River College 1964 — 1965
General
Sunset High School 1960 — 1964
Diploma, General
Michael Weng's The Answer Group Experience June 2001 - September 2005
Job Network Support Analyst
Industry Information Technology and Services
Experience
MedQuest Associates January 2008 - Present
MedQuest Associates October 2005 - January 2008
The Answer Group June 2001 - September 2005
Skills
IP Networking, LAN Switching, Routing Protocols, Network Devices, Solarwinds, Extreme Networks, Packeteer, Cisco IOS, IP Addressing, IP Phones, Cable Modems, Riverbed, F5, Adtran, Cisco Catalyst Switches, Remote Assistance, Dameware, Altiris, Linux, Mitel, Routing, F5 BigIP, RADIUS, 802.1q, PPPoE, PPTP, VMware, Cisco Technologies, Network Security, Servers, Catalyst Switches, IP, Technical Support, Operating Systems, Networking, XP, Hardware, Help Desk Support, Troubleshooting, VoIP, WAN, Solarwinds Orion..., Windows XP, Security, Virtual Assistance
Education
Florida Metropolitan University 2000 — 2002
A.S., Computer Science
Mercer University 1986 — 1987
Communications
MedQuest Associates January 2008 - Present
MedQuest Associates October 2005 - January 2008
The Answer Group June 2001 - September 2005
Skills
IP Networking, LAN Switching, Routing Protocols, Network Devices, Solarwinds, Extreme Networks, Packeteer, Cisco IOS, IP Addressing, IP Phones, Cable Modems, Riverbed, F5, Adtran, Cisco Catalyst Switches, Remote Assistance, Dameware, Altiris, Linux, Mitel, Routing, F5 BigIP, RADIUS, 802.1q, PPPoE, PPTP, VMware, Cisco Technologies, Network Security, Servers, Catalyst Switches, IP, Technical Support, Operating Systems, Networking, XP, Hardware, Help Desk Support, Troubleshooting, VoIP, WAN, Solarwinds Orion..., Windows XP, Security, Virtual Assistance
Education
Florida Metropolitan University 2000 — 2002
A.S., Computer Science
Mercer University 1986 — 1987
Communications
Dave Cook, Ph.D.'s The Answer Group Experience 1997 - 2003
Job Managing Member at MissingLink Insights LLC
Industry Market Research
Experience
MissingLink Insights LLC September 2009 - Present
DC Consulting January 2005 - September 2009
Harris Interactive Inc. August 2004 - December 2004
WirthlinWorldwide March 2003 - July 2004
The Answer Group 1997 - 2003
ASI Research 1993 - 1997
Ameriflex Business Services, Inc 1991 - 1993
Donnelley Information Technology 1985 - 1991
Burke Marketing Research 1980 - 1985
Education
University of Iowa 1972 — 1976
Ph.D., Social Psychology
University of Iowa 1972 — 1974
M.A., Social Psychology
Oberlin College 1963 — 1967
B.A., Religion/Pre-Med
MissingLink Insights LLC September 2009 - Present
DC Consulting January 2005 - September 2009
Harris Interactive Inc. August 2004 - December 2004
WirthlinWorldwide March 2003 - July 2004
The Answer Group 1997 - 2003
ASI Research 1993 - 1997
Ameriflex Business Services, Inc 1991 - 1993
Donnelley Information Technology 1985 - 1991
Burke Marketing Research 1980 - 1985
Education
University of Iowa 1972 — 1976
Ph.D., Social Psychology
University of Iowa 1972 — 1974
M.A., Social Psychology
Oberlin College 1963 — 1967
B.A., Religion/Pre-Med
Christina Maragh's The Answer Group Experience 1997 - 2000
Job Community Action Site (CAS) Leader at Mother's Against Drunk Driving (MADD)
Industry Environmental Services
Experience
Miami Children's Hospital 2010 - Present
Mother's Against Drunk Driving (MADD) July 2008 - January 2013
Republic Services 2008 - 2010
Spherion 2006 - 2008
ISH, Inc. 2004 - 2006
Holy Cross Hospital April 2003 - April 2004
Sheridan Health 2001 - 2003
Cybear 2000 - 2001
The Answer Group 1997 - 2000
Skills
Data Conversion, Security, Kronos, Human Resources, Crystal Reports, Employee Benefits, Business Intelligence, Software Documentation, Troubleshooting, HRIS, Movex, Management, Payroll, Lawson HRIS, Deferred Compensation, Testing, ADP Payroll, Leadership, Employee Relations, Policy, SSRS, Training
Education
Broward College
Associate in Arts, Liberal Arts
Miami Children's Hospital 2010 - Present
Mother's Against Drunk Driving (MADD) July 2008 - January 2013
Republic Services 2008 - 2010
Spherion 2006 - 2008
ISH, Inc. 2004 - 2006
Holy Cross Hospital April 2003 - April 2004
Sheridan Health 2001 - 2003
Cybear 2000 - 2001
The Answer Group 1997 - 2000
Skills
Data Conversion, Security, Kronos, Human Resources, Crystal Reports, Employee Benefits, Business Intelligence, Software Documentation, Troubleshooting, HRIS, Movex, Management, Payroll, Lawson HRIS, Deferred Compensation, Testing, ADP Payroll, Leadership, Employee Relations, Policy, SSRS, Training
Education
Broward College
Associate in Arts, Liberal Arts
Bridgette Dosdourian's The Answer Group Experience 2003 - 2005
Job Vice President of Systems and Process at SAFCO
Industry Financial Services
Experience
SAFCo - Southern Auto Finance Company April 2014 - Present
Southern Auto Finance Company January 2013 - March 2014
Southern Auto Finance Company 2005 - 2012
The Answer Group 2003 - 2005
Accel Networks LLC 2002 - 2003
Skills
Process Improvement, Management, Vendor Management, Project Management, Team Leadership, Operations Management, Business Analysis, Cross-functional Team..., Team Building, Customer Service, Strategic Planning, Employee Relations, Sales, Data Center, Microsoft Excel, Credit Analysis, Technology Management, Documentation, Employee Training, Leadership, Customer Satisfaction, Call Centers
Education
University of Florida - Warrington College Of Business 2006 — 2008
MBA, Business Administration and Management, General
Florida State University 1998 — 2001
BA, Information Studies, Spanish
SAFCo - Southern Auto Finance Company April 2014 - Present
Southern Auto Finance Company January 2013 - March 2014
Southern Auto Finance Company 2005 - 2012
The Answer Group 2003 - 2005
Accel Networks LLC 2002 - 2003
Skills
Process Improvement, Management, Vendor Management, Project Management, Team Leadership, Operations Management, Business Analysis, Cross-functional Team..., Team Building, Customer Service, Strategic Planning, Employee Relations, Sales, Data Center, Microsoft Excel, Credit Analysis, Technology Management, Documentation, Employee Training, Leadership, Customer Satisfaction, Call Centers
Education
University of Florida - Warrington College Of Business 2006 — 2008
MBA, Business Administration and Management, General
Florida State University 1998 — 2001
BA, Information Studies, Spanish
RON EGIDI's The Answer Group Experience August 1998 - March 2000
Job IT Manager at Nutech Inc.
Industry Information Technology and Services
Experience
Nutech Inc. January 2015 - Present
Memorial HealthCare System March 2008 - March 2014
Memorial Healthcare System March 2001 - March 2008
The Answer Group August 1998 - March 2000
The Answer Group August 1997 - August 1998
Private Consultant and Technical Engineer August 1995 - August 1997
Skills
Troubleshooting, Information Technology, Project Management, Change Management, Integration, Disaster Recovery, Healthcare Information..., Software Documentation, System Administration, Process Improvement, Quality Assurance, ITIL, Healthcare Management, EMR, Management, Hospitals, Leadership, Networking, Vendor Management/Staff..., HIPAA, Implementation/Conversio..., Identifying Key..., Business/Technology..., Testing/Troubleshooting, Complex Problem..., Full Life Cycle..., Technology..., Systems/Network..., Backup and Disaster..., Process..., Championing..., Risk...
Education
DeVry University 2005 — 2012
Bachelor's Degree, Project Management
Wake Technical Community College 2014 — 2014
PMP Training, Project Management
GoGo Training 2014 — 2014
Certification, ITIL
Nutech Inc. January 2015 - Present
Memorial HealthCare System March 2008 - March 2014
Memorial Healthcare System March 2001 - March 2008
The Answer Group August 1998 - March 2000
The Answer Group August 1997 - August 1998
Private Consultant and Technical Engineer August 1995 - August 1997
Skills
Troubleshooting, Information Technology, Project Management, Change Management, Integration, Disaster Recovery, Healthcare Information..., Software Documentation, System Administration, Process Improvement, Quality Assurance, ITIL, Healthcare Management, EMR, Management, Hospitals, Leadership, Networking, Vendor Management/Staff..., HIPAA, Implementation/Conversio..., Identifying Key..., Business/Technology..., Testing/Troubleshooting, Complex Problem..., Full Life Cycle..., Technology..., Systems/Network..., Backup and Disaster..., Process..., Championing..., Risk...
Education
DeVry University 2005 — 2012
Bachelor's Degree, Project Management
Wake Technical Community College 2014 — 2014
PMP Training, Project Management
GoGo Training 2014 — 2014
Certification, ITIL
Sandra Hamel's The Answer Group Experience March 2004 - September 2004
Job Junior E.H.R Support Analyst, Software Tester, Software Support Analyst
Industry Information Technology and Services
Experience
Promoting Specialized Care and Health - PSCH December 2014 - Present
Apollo Professionals Solution, Inc. June 2014 - August 2014
Office Depot Headquarters May 2013 - April 2014
Teleperformance June 2011 - April 2013
Teleperformance, USA 2011 - 2013
Duty Free Americas October 2007 - January 2009
Campus Management March 2008 - December 2008
LexisNexis December 2005 - September 2007
The Answer Group March 2004 - September 2004
New York Public Library July 2001 - January 2004
Skills
IIS, Software Implementation, Enterprise Software, Microsoft SQL Server, Agile Methodologies, T-SQL, Active Directory, Public Speaking, Software Consulting, End User Training, Team Building, SQL, Databases, Crystal Reports, Technical Support, Windows 7, Networking, XP, Troubleshooting, Operating Systems, Computer Hardware, Windows XP, DNS, Software Installation, SharePoint, Microsoft Exchange, Windows, Access, Help Desk Support, Software Documentation, Remote Desktop, Printers
Education
Broward College 2011 — 2013
Bachelor of Applied Science (BASc), Information Technology
Katharine Gibbs School 2002 — 2004
A.S, Computer Network Operations
Borough of Manhattan Community College 1994 — 1996
A.A, Liberal Arts
Promoting Specialized Care and Health - PSCH December 2014 - Present
Apollo Professionals Solution, Inc. June 2014 - August 2014
Office Depot Headquarters May 2013 - April 2014
Teleperformance June 2011 - April 2013
Teleperformance, USA 2011 - 2013
Duty Free Americas October 2007 - January 2009
Campus Management March 2008 - December 2008
LexisNexis December 2005 - September 2007
The Answer Group March 2004 - September 2004
New York Public Library July 2001 - January 2004
Skills
IIS, Software Implementation, Enterprise Software, Microsoft SQL Server, Agile Methodologies, T-SQL, Active Directory, Public Speaking, Software Consulting, End User Training, Team Building, SQL, Databases, Crystal Reports, Technical Support, Windows 7, Networking, XP, Troubleshooting, Operating Systems, Computer Hardware, Windows XP, DNS, Software Installation, SharePoint, Microsoft Exchange, Windows, Access, Help Desk Support, Software Documentation, Remote Desktop, Printers
Education
Broward College 2011 — 2013
Bachelor of Applied Science (BASc), Information Technology
Katharine Gibbs School 2002 — 2004
A.S, Computer Network Operations
Borough of Manhattan Community College 1994 — 1996
A.A, Liberal Arts
Carol Ann Grant's The Answer Group Experience February 2002 - March 2013
Job Desktop Support Analyst
Industry Telecommunications
Experience
THE ANSWER GROUP February 2002 - March 2013
TelePerformance (formerly The Answer Group) February 2002 - March 2013
Motorola, Inc. July 1999 - January 2002
Skills
•Configuring desktops..., •Configuration of..., •Installation and..., •Experienced in MS..., •Setting up of DSL and..., •Familiar with Linux,...
Education
Broward College 2009 — 2016
Bachelor of Applied Science (B.A.Sc.), Network and System Administration/Administrator, 3.5
BROWARD COLLEGE, Davie, FL 2009 — 2013
Associates of Science Degree, Networking Engineering
SHERIDAN VOCATION TECHNICAL, Hollywood, FL 1996 — 1997
Certificate in Computer Electronics, PC Technology
THE ANSWER GROUP February 2002 - March 2013
TelePerformance (formerly The Answer Group) February 2002 - March 2013
Motorola, Inc. July 1999 - January 2002
Skills
•Configuring desktops..., •Configuration of..., •Installation and..., •Experienced in MS..., •Setting up of DSL and..., •Familiar with Linux,...
Education
Broward College 2009 — 2016
Bachelor of Applied Science (B.A.Sc.), Network and System Administration/Administrator, 3.5
BROWARD COLLEGE, Davie, FL 2009 — 2013
Associates of Science Degree, Networking Engineering
SHERIDAN VOCATION TECHNICAL, Hollywood, FL 1996 — 1997
Certificate in Computer Electronics, PC Technology
Leif Ohman's The Answer Group Experience July 2001 - September 2001
Job Web Developer
Industry Internet
Experience
Pacific Field Service, Las Vegas, NV May 2014 - September 2014
Various, Inc., Sunnyvale, CA February 2010 - October 2012
LasVegas.Net May 2009 - August 2009
TaxPlus March 2008 - April 2008
Leif Ohman Bookkeeping November 2006 - May 2007
Robert Half Management Resources March 2006 - April 2006
AARP Tax-Aide Program February 2006 - April 2006
University of San Francisco October 2001 - April 2004
The Answer Group July 2001 - September 2001
My brother’s e-commerce business August 2000 - April 2001
Skills
Swedish, German, Databases, Microsoft SQL Server, MySQL, Web Applications, JIRA, Accounting, QuickBooks
Education
College of Southern Nevada 2005 — 2005
12 semester units, Accounting, GPA 4.0
Golden Gate University 1988 — 1989
All first-year classes in the J.D. program
Stockholm University
Fil. Kand., Mathematics, Accounting
Pacific Field Service, Las Vegas, NV May 2014 - September 2014
Various, Inc., Sunnyvale, CA February 2010 - October 2012
LasVegas.Net May 2009 - August 2009
TaxPlus March 2008 - April 2008
Leif Ohman Bookkeeping November 2006 - May 2007
Robert Half Management Resources March 2006 - April 2006
AARP Tax-Aide Program February 2006 - April 2006
University of San Francisco October 2001 - April 2004
The Answer Group July 2001 - September 2001
My brother’s e-commerce business August 2000 - April 2001
Skills
Swedish, German, Databases, Microsoft SQL Server, MySQL, Web Applications, JIRA, Accounting, QuickBooks
Education
College of Southern Nevada 2005 — 2005
12 semester units, Accounting, GPA 4.0
Golden Gate University 1988 — 1989
All first-year classes in the J.D. program
Stockholm University
Fil. Kand., Mathematics, Accounting
Amy Collis's The Answer Group Experience 1998 - 2002
Job Vice President, Project Services at ORC International
Industry Consumer Goods
Experience
ORC International January 2013 - Present
MRSI (Marketing Research Services, Inc.) July 2008 - Present
Harris Interactive Inc. 2004 - 2008
Wirthlin Worldwide 2002 - 2004
The Answer Group 1998 - 2002
Skills
Customer Insight, Marketing Research, Advertising Research, Segmentation, Consumer Behaviour, Quantitative Research, Market Research, Brand Equity, Competitive Intelligence, Survey Design, Qualitative Research, Competitive Analysis
Education
University of Kentucky
ORC International January 2013 - Present
MRSI (Marketing Research Services, Inc.) July 2008 - Present
Harris Interactive Inc. 2004 - 2008
Wirthlin Worldwide 2002 - 2004
The Answer Group 1998 - 2002
Skills
Customer Insight, Marketing Research, Advertising Research, Segmentation, Consumer Behaviour, Quantitative Research, Market Research, Brand Equity, Competitive Intelligence, Survey Design, Qualitative Research, Competitive Analysis
Education
University of Kentucky
Jill Hamilton's The Answer Group Experience 1998 - 2001
Job Consumer Research Project Manager at The Kroger Company
Industry Market Research
Experience
The Kroger Company 2009 - Present
Harris Interactive 2003 - 2009
Wirthlin Worldwide 2001 - 2003
The Answer Group 1998 - 2001
Cooper Research 1993 - 1998
Friedman-Swift Associates 1988 - 1993
Skills
Focus Groups, Survey Research, Survey Design, Consumer Behaviour, Questionnaire Design, Quantitative Research
Education
University of Cincinnati 1984 — 1988
Bachelor of Arts, Major in English with concentration in business writing and journalism
The Kroger Company 2009 - Present
Harris Interactive 2003 - 2009
Wirthlin Worldwide 2001 - 2003
The Answer Group 1998 - 2001
Cooper Research 1993 - 1998
Friedman-Swift Associates 1988 - 1993
Skills
Focus Groups, Survey Research, Survey Design, Consumer Behaviour, Questionnaire Design, Quantitative Research
Education
University of Cincinnati 1984 — 1988
Bachelor of Arts, Major in English with concentration in business writing and journalism
Tom Murn's The Answer Group Experience September 1991 - Present
Job CEO at The Answer Group
Industry Management Consulting
Experience
The Answer Group September 1991 - Present
The Answer Group September 1991 - Present
Skills
Strategic Planning, Sales Management, New Business Development, Team Building, Marketing Strategy, Customer Service, Sales, Business Strategy, Food & Beverage, Culinary Skills, Hospitality, Menu Development, Product Development, Management, Food, Account Management, Sales Operations, Food Service, Catering, Business Planning
Education
Hofstra University
The Answer Group September 1991 - Present
The Answer Group September 1991 - Present
Skills
Strategic Planning, Sales Management, New Business Development, Team Building, Marketing Strategy, Customer Service, Sales, Business Strategy, Food & Beverage, Culinary Skills, Hospitality, Menu Development, Product Development, Management, Food, Account Management, Sales Operations, Food Service, Catering, Business Planning
Education
Hofstra University
Kent Truesdell's The Answer Group Experience 2003 - 2005
Job Property Manager
Industry Real Estate
Experience
EKT Management LLC July 2014 - Present
Sidelines Sports Bar June 2014 - December 2014
FirstService Residential Florida January 2012 - April 2014
Rohdie Management February 2011 - January 2012
Sandra Lee Inn January 2004 - March 2010
The answer group 2003 - 2005
The Answer Group (TAG) March 2003 - January 2004
Skills
Customer Service, Microsoft Office, Property, Real Estate, Condos, Troubleshooting, Business Development, Contract Negotiation, Marketing, Residential Homes, Real Estate Transactions, Foreclosures, Property Management, Investment Properties, Single Family Homes, Selling, Sellers, Luxury, Short Sales, Relocation, REO, First Time Home Buyers, Buyer Representation, Apartments, Rentals, Real Property, Management, Negotiation, Strategic Planning, Team Building, Budgets, Leadership, Sales
Education
Southern New Hampshire University 2013 — 2016
Bachelor's Degree, Business/Commerce, General
University of Phoenix 2010 — 2013
BS, Hospitality Management
Urbana University 1985 — 1987
Associates, Business Management
EKT Management LLC July 2014 - Present
Sidelines Sports Bar June 2014 - December 2014
FirstService Residential Florida January 2012 - April 2014
Rohdie Management February 2011 - January 2012
Sandra Lee Inn January 2004 - March 2010
The answer group 2003 - 2005
The Answer Group (TAG) March 2003 - January 2004
Skills
Customer Service, Microsoft Office, Property, Real Estate, Condos, Troubleshooting, Business Development, Contract Negotiation, Marketing, Residential Homes, Real Estate Transactions, Foreclosures, Property Management, Investment Properties, Single Family Homes, Selling, Sellers, Luxury, Short Sales, Relocation, REO, First Time Home Buyers, Buyer Representation, Apartments, Rentals, Real Property, Management, Negotiation, Strategic Planning, Team Building, Budgets, Leadership, Sales
Education
Southern New Hampshire University 2013 — 2016
Bachelor's Degree, Business/Commerce, General
University of Phoenix 2010 — 2013
BS, Hospitality Management
Urbana University 1985 — 1987
Associates, Business Management
Julio Alvarado's The Answer Group Experience March 2006 - May 2006
Job SharePoint Administrator at Bayview Financial
Industry Computer & Network Security
Experience
Bayview Asset Management, LLC April 2013 - Present
Bayview Asset Management, LLC September 2009 - April 2013
Burger King Corporation January 2009 - September 2009
UBS AG May 2006 - June 2008
THE ANSWER GROUP March 2006 - May 2006
METROPOLITAN TELECOMMUNICATIONS September 2004 - October 2005
GATEWOOD GROUP April 2004 - September 2004
CABLEVISION CORP September 1999 - January 2003
Skills
Application Support, Database Administration, Active Directory, SharePoint, SQL, IIS, Microsoft SQL Server, Help Desk Support, Information Technology, Project Management, Technical Support, Networking, Troubleshooting, ITIL, SDLC, Testing, Integration, Databases, Disaster Recovery, Software Installation, Hardware, System Administration, Visio, Windows Server, VMware
Education
Briarcliffe College 1995 — 1996
Associates, Computer Science
Nassau Community College 1994 — 1995
Bayview Asset Management, LLC April 2013 - Present
Bayview Asset Management, LLC September 2009 - April 2013
Burger King Corporation January 2009 - September 2009
UBS AG May 2006 - June 2008
THE ANSWER GROUP March 2006 - May 2006
METROPOLITAN TELECOMMUNICATIONS September 2004 - October 2005
GATEWOOD GROUP April 2004 - September 2004
CABLEVISION CORP September 1999 - January 2003
Skills
Application Support, Database Administration, Active Directory, SharePoint, SQL, IIS, Microsoft SQL Server, Help Desk Support, Information Technology, Project Management, Technical Support, Networking, Troubleshooting, ITIL, SDLC, Testing, Integration, Databases, Disaster Recovery, Software Installation, Hardware, System Administration, Visio, Windows Server, VMware
Education
Briarcliffe College 1995 — 1996
Associates, Computer Science
Nassau Community College 1994 — 1995
Damon Huber's The Answer Group Experience May 2003 - August 2003
Job Computer Networking Professional
Industry Computer Networking
Experience
NEFM Services August 2013 - February 2014
VaultLogix May 2012 - August 2013
VaultLogix September 2011 - May 2012
Cumberland Farms June 2010 - August 2011
Independent August 2003 - October 2010
The Answer Group May 2003 - August 2003
GENUITY, Inc October 2000 - May 2001
Genuity Inc. October 2000 - April 2001
Skills
Customer Service, Windows, Troubleshooting, Documentation, Microsoft Office, Customer Relations, Problem Solving, Excel, Computer Hardware, Word, Access, Outlook, PowerPoint, Administration, Lotus Notes, HTML, Unix, Teamwork, Network Administration, Mac OS X, SQL, Inventory Management, Research, Cisco, Scheduling, Supervisory Skills, Photoshop, Mentoring, Budgeting, Software Documentation, System Administration
Education
Desert Institute for 2005 — 2006
Arts, Massage Therapy
Boston University 2001 — 2002
Unix System Administration Certification, Unix, Linux, and Networking
Hiram College 1992 — 1997
Bachelors of Arts, Chemistry
NEFM Services August 2013 - February 2014
VaultLogix May 2012 - August 2013
VaultLogix September 2011 - May 2012
Cumberland Farms June 2010 - August 2011
Independent August 2003 - October 2010
The Answer Group May 2003 - August 2003
GENUITY, Inc October 2000 - May 2001
Genuity Inc. October 2000 - April 2001
Skills
Customer Service, Windows, Troubleshooting, Documentation, Microsoft Office, Customer Relations, Problem Solving, Excel, Computer Hardware, Word, Access, Outlook, PowerPoint, Administration, Lotus Notes, HTML, Unix, Teamwork, Network Administration, Mac OS X, SQL, Inventory Management, Research, Cisco, Scheduling, Supervisory Skills, Photoshop, Mentoring, Budgeting, Software Documentation, System Administration
Education
Desert Institute for 2005 — 2006
Arts, Massage Therapy
Boston University 2001 — 2002
Unix System Administration Certification, Unix, Linux, and Networking
Hiram College 1992 — 1997
Bachelors of Arts, Chemistry
Jherilee williams's The Answer Group Experience September 2003 - March 2004
Job Human Resources Professional
Industry Human Resources
Experience
Gmed Inc December 2007 - April 2009
Aetna August 2006 - April 2008
The Answer Group September 2003 - March 2004
Proactive Solutions January 2002 - July 2003
Education
Florida Atlantic University 2009 — 2009
Certificate, Human Resources Management
American Intercontinential University 2003 — 2005
Bachelors, Business Administration
American Intercontinential University
Bachelors Degree, Business Administration
Florida Atlantic University
Human Resources Management
University of the West Indies
Diploma, Business Management
Gmed Inc December 2007 - April 2009
Aetna August 2006 - April 2008
The Answer Group September 2003 - March 2004
Proactive Solutions January 2002 - July 2003
Education
Florida Atlantic University 2009 — 2009
Certificate, Human Resources Management
American Intercontinential University 2003 — 2005
Bachelors, Business Administration
American Intercontinential University
Bachelors Degree, Business Administration
Florida Atlantic University
Human Resources Management
University of the West Indies
Diploma, Business Management
Juan Higuita's The Answer Group Experience March 1999 - August 2003
Job Software Engineer at DSS Inc
Industry Computer Software
Experience
DSS Inc July 2012 - Present
University of South Florida August 2007 - July 2012
University of Miami December 2006 - July 2007
Florida International University September 2005 - December 2006
The Answer Group March 1999 - August 2003
Skills
Windows, Technical Support, SQL, Mac, HTML, C++, Java, Software Installation, C, C#, Databases, Photoshop, Visual Studio, Programming, SharePoint, XML, Linux, Hardware, Visual Basic, JavaScript, Microsoft Office, Delphi, .NET, HTML + CSS, MUMPS
Education
University of South Florida 2007 — 2011
Bachelors, Computer Science
Broward College
A.A, Computer Science
DSS Inc July 2012 - Present
University of South Florida August 2007 - July 2012
University of Miami December 2006 - July 2007
Florida International University September 2005 - December 2006
The Answer Group March 1999 - August 2003
Skills
Windows, Technical Support, SQL, Mac, HTML, C++, Java, Software Installation, C, C#, Databases, Photoshop, Visual Studio, Programming, SharePoint, XML, Linux, Hardware, Visual Basic, JavaScript, Microsoft Office, Delphi, .NET, HTML + CSS, MUMPS
Education
University of South Florida 2007 — 2011
Bachelors, Computer Science
Broward College
A.A, Computer Science
JOSLYN MCLEAN's The Answer Group Experience December 2003 - April 2004
Job Medical Records Technician at ECS
Industry Computer Software
Experience
ECS July 2014 - Present
Altegra Health February 2013 - September 2014
PSCH August 2010 - September 2011
Acies Corporation June 2007 - December 2008
Cynergy Data December 2006 - May 2007
Cablevision May 2006 - October 2006
Broward Community College March 2005 - June 2005
First Data Merchant Services May 2004 - January 2005
The Answer Group December 2003 - April 2004
At&T March 2003 - October 2003
Skills
TCP/IP, Technical Support, Troubleshooting, Servers, Networking, DNS, DHCP, Hardware, Windows XP, Computer Hardware, IP, Databases, Management, Windows
Education
Broward College
Computer Science
New York Military Academy Cornwall
regents diploma, Information Technology
ECS July 2014 - Present
Altegra Health February 2013 - September 2014
PSCH August 2010 - September 2011
Acies Corporation June 2007 - December 2008
Cynergy Data December 2006 - May 2007
Cablevision May 2006 - October 2006
Broward Community College March 2005 - June 2005
First Data Merchant Services May 2004 - January 2005
The Answer Group December 2003 - April 2004
At&T March 2003 - October 2003
Skills
TCP/IP, Technical Support, Troubleshooting, Servers, Networking, DNS, DHCP, Hardware, Windows XP, Computer Hardware, IP, Databases, Management, Windows
Education
Broward College
Computer Science
New York Military Academy Cornwall
regents diploma, Information Technology
David Henninger's The Answer Group Experience 1991 - 1999
Job Account Representative at Besse Medical
Industry Pharmaceuticals
Experience
Besse Medical January 2013 - Present
Shire Pharmaceuticals March 1999 - October 2011
The Answer Group 1991 - 1999
Skills
Pharmaceutical Sales
Education
University of Cincinnati College of Business 1987 — 1992
BS in Business Administration, Marketing, Real Estate
Besse Medical January 2013 - Present
Shire Pharmaceuticals March 1999 - October 2011
The Answer Group 1991 - 1999
Skills
Pharmaceutical Sales
Education
University of Cincinnati College of Business 1987 — 1992
BS in Business Administration, Marketing, Real Estate
Berisford Edwards's The Answer Group Experience January 1999 - January 2007
Job Senior Business Analyst at Edwards I Powers ©
Industry Information Technology and Services
Experience
Edwards Powers January 2010 - Present
Compulsive Style 2012 - 2014
Virtual Solutions October 2009 - November 2011
Volt Technical Resources (Information Technology) February 2009 - May 2009
Nova Southeastern University 2008 - 2009
Best Buy 2004 - 2009
AppleOne July 2008 - November 2008
Tech Theory Inc., Dade April 2004 - June 2007
The Answer Group January 1999 - January 2007
The Answer Group (TAG) November 2000 - August 2006
Skills
Troubleshooting, Active Directory, XP, Training, Operating Systems, Recruiting, Web Design, Adobe Creative Suite, Marketing, Social Media Marketing, Advertising, Online Advertising, Brand Development, Corporate Branding, Business Analysis, Technical Support, Windows, Software Installation, Computer Hardware, Networking, Windows 7, Leadership, Security, Cisco Technologies, Hardware, Windows XP, Management
Education
Full Sail University 2015 — 2016
Master of Business Administration (M.B.A.), Internet Marketing
Florida International University - College of Business 2014 — 2016
Master of Business Administration (M.B.A.), International Business/Trade/Commerce
Nova Southeastern University 2003 — 2008
MA, Information Technology
American InterContinental University 2004 — 2007
BA, Accounting/Finance
American InterContinental University 2004 — 2006
AA, Computer Information Systems
Miami Lakes Technical Education Center
Certificate, Electronics
Edwards Powers January 2010 - Present
Compulsive Style 2012 - 2014
Virtual Solutions October 2009 - November 2011
Volt Technical Resources (Information Technology) February 2009 - May 2009
Nova Southeastern University 2008 - 2009
Best Buy 2004 - 2009
AppleOne July 2008 - November 2008
Tech Theory Inc., Dade April 2004 - June 2007
The Answer Group January 1999 - January 2007
The Answer Group (TAG) November 2000 - August 2006
Skills
Troubleshooting, Active Directory, XP, Training, Operating Systems, Recruiting, Web Design, Adobe Creative Suite, Marketing, Social Media Marketing, Advertising, Online Advertising, Brand Development, Corporate Branding, Business Analysis, Technical Support, Windows, Software Installation, Computer Hardware, Networking, Windows 7, Leadership, Security, Cisco Technologies, Hardware, Windows XP, Management
Education
Full Sail University 2015 — 2016
Master of Business Administration (M.B.A.), Internet Marketing
Florida International University - College of Business 2014 — 2016
Master of Business Administration (M.B.A.), International Business/Trade/Commerce
Nova Southeastern University 2003 — 2008
MA, Information Technology
American InterContinental University 2004 — 2007
BA, Accounting/Finance
American InterContinental University 2004 — 2006
AA, Computer Information Systems
Miami Lakes Technical Education Center
Certificate, Electronics
Raul Ocampo's The Answer Group Experience December 2003 - January 2004
Job Systems Architect at Miami Marlins, L.P.
Industry Information Technology and Services
Experience
Miami Marlins, L.P. February 2015 - Present
Miami Jewish Health Systems November 2013 - February 2015
St. Thomas University January 2006 - October 2013
FastTrain January 2007 - June 2012
MICROS Systems Inc January 2005 - January 2006
Florida National College January 2004 - August 2004
The Answer Group December 2003 - January 2004
Westgate Resorts October 2002 - November 2003
Encuesta Inc October 1997 - October 2002
Skills
Microsoft Exchange, Microsoft Server..., Microsoft Server..., Microsoft Server Support, CompTIA Network+..., CompTIA A+ Certification, CCNA, VMware, EMC Storage, LeftHand, HP Proliant, Dell PowerEdge Servers, Enterasys, Active Directory, Server 2000-2008, Cisco Technologies, Network Administration, Network Security, Network Design, Network Engineering, System Administration, Systems Engineering, Computer Hardware, Microsoft Office, Networking, Servers, Windows, DNS, Customer Service, Firewalls, Windows Server, CompTIA A+
Education
St. Thomas University 2008 — 2010
Master's degree, Business Administration and Management, General, 3.9
St. Thomas University 2008 — 2010
Master’s, Management
St. Thomas University 2007 — 2010
BA, Organizational Leadership
Miami Dade College 2004 — 2006
AA, Computer Information Systems
Champagnat High School 1990 — 1994
High School Diploma, High School/Secondary Diplomas and Certificates
Miami Marlins, L.P. February 2015 - Present
Miami Jewish Health Systems November 2013 - February 2015
St. Thomas University January 2006 - October 2013
FastTrain January 2007 - June 2012
MICROS Systems Inc January 2005 - January 2006
Florida National College January 2004 - August 2004
The Answer Group December 2003 - January 2004
Westgate Resorts October 2002 - November 2003
Encuesta Inc October 1997 - October 2002
Skills
Microsoft Exchange, Microsoft Server..., Microsoft Server..., Microsoft Server Support, CompTIA Network+..., CompTIA A+ Certification, CCNA, VMware, EMC Storage, LeftHand, HP Proliant, Dell PowerEdge Servers, Enterasys, Active Directory, Server 2000-2008, Cisco Technologies, Network Administration, Network Security, Network Design, Network Engineering, System Administration, Systems Engineering, Computer Hardware, Microsoft Office, Networking, Servers, Windows, DNS, Customer Service, Firewalls, Windows Server, CompTIA A+
Education
St. Thomas University 2008 — 2010
Master's degree, Business Administration and Management, General, 3.9
St. Thomas University 2008 — 2010
Master’s, Management
St. Thomas University 2007 — 2010
BA, Organizational Leadership
Miami Dade College 2004 — 2006
AA, Computer Information Systems
Champagnat High School 1990 — 1994
High School Diploma, High School/Secondary Diplomas and Certificates
Felisha Douglas's The Answer Group Experience 2003 - 2005
Job Student at Broward Community College
Industry Computer & Network Security
Experience
The Answer Group 2003 - 2005
Education
Broward College 2010 — 2012
The Answer Group 2003 - 2005
Education
Broward College 2010 — 2012
Demethis Little's The Answer Group Experience February 2003 - November 2004
Job Comuter Scientist at United Space Alliance
Industry Defense & Space
Experience
United Space Alliance March 2004 - Present
The Answer Group February 2003 - November 2004
Global Benefits Group November 2003 - March 2004
Global Benefits Group November 2003 - March 2004
Lockheed Martin Space January 2000 - January 2002
University of New January 1998 - January 2000
Education
University of New Orleans
Bachelor of Science, Computer Science Degree
United Space Alliance March 2004 - Present
The Answer Group February 2003 - November 2004
Global Benefits Group November 2003 - March 2004
Global Benefits Group November 2003 - March 2004
Lockheed Martin Space January 2000 - January 2002
University of New January 1998 - January 2000
Education
University of New Orleans
Bachelor of Science, Computer Science Degree
M Kingsberry's The Answer Group Experience July 1997 - May 2001
Job Technical Service Representative at Auxilio
Industry Computer Networking
Experience
Auxilio June 2011 - Present
Canon USA December 2006 - May 2010
Quest General Corporation September 2005 - September 2006
American Express September 2004 - September 2005
AutoNation July 2001 - January 2002
The Answer Group July 1997 - May 2001
Skills
Network Administration, Computer Repair, Printer Support, Computer Hardware, Printers, Troubleshooting, inventory, Inventory Management, Internal Communications, Desktop Computers, Desktop Application..., Parts Ordering, Customer Service, Servers, Operating Systems, Inventory, Technical Support, Help Desk Support, Microsoft Exchange, Hardware, Windows XP, Windows Server, Networking
Education
DeVry University 2010 — 2012
B.A.
Keiser University 1996 — 1998
A.A
Auxilio June 2011 - Present
Canon USA December 2006 - May 2010
Quest General Corporation September 2005 - September 2006
American Express September 2004 - September 2005
AutoNation July 2001 - January 2002
The Answer Group July 1997 - May 2001
Skills
Network Administration, Computer Repair, Printer Support, Computer Hardware, Printers, Troubleshooting, inventory, Inventory Management, Internal Communications, Desktop Computers, Desktop Application..., Parts Ordering, Customer Service, Servers, Operating Systems, Inventory, Technical Support, Help Desk Support, Microsoft Exchange, Hardware, Windows XP, Windows Server, Networking
Education
DeVry University 2010 — 2012
B.A.
Keiser University 1996 — 1998
A.A
Benjamin Lemmers's The Answer Group Experience April 2003 - September 2005
Job Integration Specialist
Industry Information Technology and Services
Experience
Salesfusion September 2014 - Present
VSoft September 2013 - August 2014
CRIF Lending Solutions September 2012 - September 2013
Carestream Dental May 2006 - September 2012
The Answer Group April 2003 - September 2005
Skills
Troubleshooting, Technical Support, Computer Hardware, Training, Networking, Customer Satisfaction, Software Installation, Leadership, Customer Service, Outlook, XP, Time Management, Windows 7, Software Documentation, Help Desk Support, Active Directory, Windows Server, Hardware, Call Centers, VMware, SQL, Microsoft Network, Microsoft Surface, SharePoint, Microsoft Dynamics, Microsoft CRM, Numara Footprints, Windows, Testing, Microsoft SQL Server, Databases, Management, Vendor Management, Process Improvement, IT Management, Analysis, Team Leadership, User Acceptance Testing, Project Management, XML, VPN, Software Implementation, Software Project..., Data Analysis, Microsoft Office, Team Building, IIS, TCP/IP, Operating Systems, Customer Support
Education
American InterContinental University 2011 — 2014
Bachelors degree, Business Management
Salesfusion September 2014 - Present
VSoft September 2013 - August 2014
CRIF Lending Solutions September 2012 - September 2013
Carestream Dental May 2006 - September 2012
The Answer Group April 2003 - September 2005
Skills
Troubleshooting, Technical Support, Computer Hardware, Training, Networking, Customer Satisfaction, Software Installation, Leadership, Customer Service, Outlook, XP, Time Management, Windows 7, Software Documentation, Help Desk Support, Active Directory, Windows Server, Hardware, Call Centers, VMware, SQL, Microsoft Network, Microsoft Surface, SharePoint, Microsoft Dynamics, Microsoft CRM, Numara Footprints, Windows, Testing, Microsoft SQL Server, Databases, Management, Vendor Management, Process Improvement, IT Management, Analysis, Team Leadership, User Acceptance Testing, Project Management, XML, VPN, Software Implementation, Software Project..., Data Analysis, Microsoft Office, Team Building, IIS, TCP/IP, Operating Systems, Customer Support
Education
American InterContinental University 2011 — 2014
Bachelors degree, Business Management
Jason Cutler's The Answer Group Experience January 2000 - August 2000
Job IT Consultant at Taos
Industry Information Technology and Services
Experience
Taos September 2013 - Present
Museum of Art and Digital Entertainment October 2011 - May 2013
Fundtech September 2011 - September 2012
GDH Consulting June 2011 - August 2011
Infinite Bits, LLC September 2008 - March 2011
ProtectPoint Network Security January 2008 - November 2008
Online Technologies February 2006 - January 2008
Fasterdeals.com April 2004 - December 2005
Worldwide Interactive Services September 2002 - May 2003
The Answer Group January 2000 - August 2000
Skills
Active Directory, DNS, Servers, Linux, Apache, Unix, Troubleshooting, Switches, Disaster Recovery, Red Hat Linux, Hardware, Network Security, Technical Support, System Deployment, Windows Server
Education
Coral Springs High School
Full Sail University
Taos September 2013 - Present
Museum of Art and Digital Entertainment October 2011 - May 2013
Fundtech September 2011 - September 2012
GDH Consulting June 2011 - August 2011
Infinite Bits, LLC September 2008 - March 2011
ProtectPoint Network Security January 2008 - November 2008
Online Technologies February 2006 - January 2008
Fasterdeals.com April 2004 - December 2005
Worldwide Interactive Services September 2002 - May 2003
The Answer Group January 2000 - August 2000
Skills
Active Directory, DNS, Servers, Linux, Apache, Unix, Troubleshooting, Switches, Disaster Recovery, Red Hat Linux, Hardware, Network Security, Technical Support, System Deployment, Windows Server
Education
Coral Springs High School
Full Sail University
Derrick Wilkerson's The Answer Group Experience August 2002 - January 2007
Job Computer Networking Professional
Industry Computer Networking
Experience
JM Family Enterprises 2012 - 2013
Zurvahn LLC February 2009 - March 2010
Hyperlink Technologies February 2008 - January 2009
The University of Phoenix May 2007 - November 2007
The Answer Group August 2002 - January 2007
Skills
Customer Service, Microsoft Excel, Troubleshooting, Network Security, Network Administration, Networking, Cloud Computing, Microsoft Office, Routers, Adult Education, Electronics, Cabling, Computer Hardware, Invoicing, Software Installation
Education
ATI Career Training Center
Associate of Science, Electronic Engineering Technology
DeVry University
Associate of Science, Network Systems Administration
JM Family Enterprises 2012 - 2013
Zurvahn LLC February 2009 - March 2010
Hyperlink Technologies February 2008 - January 2009
The University of Phoenix May 2007 - November 2007
The Answer Group August 2002 - January 2007
Skills
Customer Service, Microsoft Excel, Troubleshooting, Network Security, Network Administration, Networking, Cloud Computing, Microsoft Office, Routers, Adult Education, Electronics, Cabling, Computer Hardware, Invoicing, Software Installation
Education
ATI Career Training Center
Associate of Science, Electronic Engineering Technology
DeVry University
Associate of Science, Network Systems Administration
Rachelle Papillon's The Answer Group Experience October 2007 - May 2008
Job Student at ITT Technical InstituteIndianapolis
Industry Hospitality
Experience
Inktel June 2010 - March 2011
Talk2Rep October 2008 - September 2009
The Answer Group October 2007 - May 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, Research, Social Media, HTML, Java, Public Speaking, Teamwork, Windows, English
Education
ITT Tech - Breckinridge School of Nursing 2012 — 2014
ITT Technical Institute-Indianapolis 2012 — 2014
Cardinal Gibbons High School 2000 — 2004
High School Diploma
Inktel June 2010 - March 2011
Talk2Rep October 2008 - September 2009
The Answer Group October 2007 - May 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, Research, Social Media, HTML, Java, Public Speaking, Teamwork, Windows, English
Education
ITT Tech - Breckinridge School of Nursing 2012 — 2014
ITT Technical Institute-Indianapolis 2012 — 2014
Cardinal Gibbons High School 2000 — 2004
High School Diploma
Jean Sebastien Hyppolite's The Answer Group Experience September 2002 - October 2003
Job
Industry Information Technology and Services
Experience
Arise Virtual Solutions Inc. November 2014 - Present
SBH Tax Services LLC. January 2012 - Present
Physician Sales and Services April 2004 - November 2009
The Answer Group September 2002 - October 2003
Office Depot September 2001 - September 2002
Silicon Beach Group October 2000 - September 2001
Skills
Active Directory, Customer Service, Java, Microsoft Office, Troubleshooting, Windows Server, Microsoft Excel, PowerPoint, Windows 7, Technical Support, Leadership, Training, Microsoft Word
Education
Florida International University 2013 — 2015
Bachelor of Science (B.S.), Information Technology
Miami Dade College 2010 — 2013
Associate of Arts (A.A.), Computer Information Systems
Arise Virtual Solutions Inc. November 2014 - Present
SBH Tax Services LLC. January 2012 - Present
Physician Sales and Services April 2004 - November 2009
The Answer Group September 2002 - October 2003
Office Depot September 2001 - September 2002
Silicon Beach Group October 2000 - September 2001
Skills
Active Directory, Customer Service, Java, Microsoft Office, Troubleshooting, Windows Server, Microsoft Excel, PowerPoint, Windows 7, Technical Support, Leadership, Training, Microsoft Word
Education
Florida International University 2013 — 2015
Bachelor of Science (B.S.), Information Technology
Miami Dade College 2010 — 2013
Associate of Arts (A.A.), Computer Information Systems
Quenikka Brown's The Answer Group Experience 2008 - 2012
Job Telecommunications Professional
Industry Telecommunications
Experience
The Answer Group 2008 - 2012
Convergys August 2007 - August 2009
Wyndham/Fairfield Resorts August 2005 - December 2007
Skills
Outstanding office..., Solid communication..., Proficient planning and..., Efficient in..., Sharp information..., Over 10 years in..., Exceptional team work, Knowledgeable with...
Education
Bethune-Cookman University 2004 — 2005
n/a, General studies
Blanche Ely High 2000 — 2004
High school diploma, General studies
The Answer Group 2008 - 2012
Convergys August 2007 - August 2009
Wyndham/Fairfield Resorts August 2005 - December 2007
Skills
Outstanding office..., Solid communication..., Proficient planning and..., Efficient in..., Sharp information..., Over 10 years in..., Exceptional team work, Knowledgeable with...
Education
Bethune-Cookman University 2004 — 2005
n/a, General studies
Blanche Ely High 2000 — 2004
High school diploma, General studies
Shanequa Smith's The Answer Group Experience October 2010 - November 2012
Job Retail Professional
Industry Telecommunications
Experience
McDonald's Corporation June 2014 - August 2014
Crate and Barrel October 2013 - January 2014
The Answer Group October 2010 - November 2012
Alorica October 2011 - April 2012
J&L Autos May 2007 - November 2011
Global Response October 2008 - January 2010
Skills
Customer Service, Retail Sales, Microsoft Office, Office Administration, 70 WPM
Education
South Broward High School 2006 — 2007
High School Diploma
Sullivan and Cogliano Training Center
Medical Coding & Billing, Medical Office Management/Administration
McDonald's Corporation June 2014 - August 2014
Crate and Barrel October 2013 - January 2014
The Answer Group October 2010 - November 2012
Alorica October 2011 - April 2012
J&L Autos May 2007 - November 2011
Global Response October 2008 - January 2010
Skills
Customer Service, Retail Sales, Microsoft Office, Office Administration, 70 WPM
Education
South Broward High School 2006 — 2007
High School Diploma
Sullivan and Cogliano Training Center
Medical Coding & Billing, Medical Office Management/Administration