FIS - Fidelity Information Services
Industry: Company
DescriptionFidelity National Information Services Inc., better known by the abbreviation FIS, is an international provider of financial services technology and outsourcing services. Headquartered in Jacksonville, Florida, FIS employs 52,000 people worldwide. Headquarters: Jacksonville, Florida, United States CEO: Gary A. Norcross Number of employees: 53,000 (2017) Subsidiaries: Metavante, Clear2Pay, EFD, ChexSystems,
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FIS - Fidelity Information Services Employees
FIS - Fidelity Information Services October 2014 - Present
Zeal Group March 2014 - October 2014
Banco do Brasil 2009 - March 2014
Fiserv 2007 - 2009
Skills
Financial Analysis, Accounting, Managerial Finance, Forecasting, Sarbanes-Oxley Act, Strategic Financial..., Cash Management, Banking, Finance, Financial Reporting, Leadership, General Ledger, Financial Accounting, Accounts Payable, Accounts Receivable, Internal Audit, Management, Essbase, Cash Flow, US GAAP, Budgets, Corporate Finance, Risk Management, Credit, Variance Analysis, Financial Modeling, Business Planning, Cost Accounting, Executive Management, Microsoft Office, Accruals, Bank Reconciliation, Payroll, QuickBooks, Analysis, Auditing, Trade Finance, Financial Risk
Education
Keller Graduate School of Management of DeVry University 2003 — 2004
MAFM, Accounting and Finance
Automated Systems America Incorporated September 2011 - Present
TSYS July 2008 - August 2011
FIS - Fidelity Information Services July 2007 - June 2008
Diebold April 1995 - June 2007
MoneyGram International June 1996 - May 1997
TCF Bank September 1989 - June 1996
Skills
Vendor Management, Security, Payments, Management, Team Leadership, IT Strategy, Disaster Recovery, SDLC, Product Management, Business Analysis, Payment Systems, Requirements Analysis, Integration, Business Development, Process Improvement, Project Portfolio..., Software Development, CRM, IT Management, Business Process..., Project Management, PMP, Program Management, Cloud Computing, Change Management, Software Project..., Agile Methodologies, Cross-functional Team..., Product Development, Business Intelligence, Leadership, Enterprise Architecture, Business Process, Outsourcing, Visio, SaaS, Strategy, SharePoint, IT Service Management, Enterprise Software, Requirements Gathering, Data Center, Agile Project Management
Education
Control Data, Frankfurt
COBOL, CICS, Assembler
European School of Business
Diplama, Business/Commerce, General
Johann Wolfgang Goethe-Universität Frankfurt am Main
Certicate, Business Grman
University of Karachi
BS, Mathematics
Lockheed Martin January 2010 - Present
FIS - Fidelity Information Services 2006 - 2007
Skills
SCCM, AutoIt, VBScript, InstallShield, Innosetup, Powershell, Pascal, System Deployment, System Administration, VMware Workstation, Group Policy, WSUS, Operating Systems
Education
University of Phoenix 2005 — 2008
Bachelor of Science (BS), Information Technology
Southwest Florida College 2001 — 2003
Associate of Science (A.S.), Information Technology
Microsoft June 2015 - Present
TalentWise March 2014 - June 2015
Wells Fargo Home Mortgage September 2011 - November 2013
Wells Fargo June 2011 - September 2011
FIS - Fidelity Information Services October 2007 - September 2010
Hutchinson Technology May 2005 - June 2006
Skills
Mortgage Lending, Loan Servicing, Underwriting, Credit Analysis, Mortgage Banking, Loan Origination, Consumer Lending, Customer Service, Commercial Lending, Residential Mortgages, Microsoft Office, Cross Selling, Refinance, Microsoft Excel, Financial Statements, Customer Satisfaction, Finance, Credit, Loans
Education
South Dakota State University 2007 — 2011
Bachelors of Science, Economics
itelligence North America February 2007 - Present
FIS - Fidelity Information Services June 1996 - December 2006
Skills
Data Center, Firewalls, Network Security, VMware, VPN, Disaster Recovery, Cisco Technologies
Education
Miami University 1988 — 1992
Computer Science
FIS - Fidelity Information Services March 2014 - Present
Courtesy Nissan June 2013 - April 2014
Darden Restaurants March 2012 - July 2013
Saint Leo University August 2012 - May 2013
Publix Super Markets October 2009 - November 2012
Skills
Communication Skills, Customer Service, Motivated self-starter, Microsoft Excel, Microsoft Word, High Organizational..., Time Management, Leadership, Cultural Awareness
Education
Saint Leo University 2011 — 2014
FIS - Fidelity Information Services December 2012 - Present
Bank of America 2004 - 2012
Skills
Bilingual FLUENT IN..., Branch Banking, Banking, Customer Service, Retail Banking, Loans, Credit, Commercial Banking, Consumer Lending, Mortgage Lending, Cross Selling, Loan Origination, Credit Risk, Deposits, Relationship Management, Lines Of Credit, Branch Management, Operational Risk, Core Banking, AML, Payments, Internet Banking, Microsoft Excel
Education
St. Petersburg College 2003 — 2005
NONE, NONE
DIXIE HOLLINS HIGH SCHOOL 1999 — 2003
FIS - Fidelity Information Services February 2014 - Present
Honeywell 2001 - June 2013
The Technical Resource Connection Inc 2000 - 2001
Western Pacific Data Systems, Inc. 1998 - 2000
Honeywell 1991 - 1998
Honeywell 1990 - 1991
Navy Personnel R&D Center 1989 - 1990
Skills
Java, Software Development, Oracle PL/SQL..., Client Server..., Data Modeling, Compuware Uniface 4GL, Object Oriented Software, Visual Studio, C#, JavaScript, VB.NET, COBOL, C Language, Data Warehousing, C, .NET, Requirements Analysis, Integration
Education
San Diego State University-California State University 1986 — 1990
Bachelor of Science (BS), Electrical Engineering
One Call Care Management August 2014 - Present
FIS - Fidelity Information Services April 2014 - July 2014
PLS Logistics Services July 2013 - February 2014
Union Savings Bank June 2012 - December 2012
ANN INC. July 2011 - January 2012
South Regency Tennis and Fitness Center January 2008 - September 2010
Skills
Microsoft Word, Microsoft Excel, Marketing, Sales, Customer Service
Education
Wright State University 2010 — 2013
Bachelor of Science (B.S.), Organizational Leadership, Senior
Morehead State University 2009 — 2010
Bachelor of Science (B.S.), Business/Commerce, General
Miamisburg High School 2005 — 2009
Environmental Science and Technology
FIS - Fidelity Information Services January 2011 - Present
Metavante August 2007 - December 2010
COUNTRY ® Financial January 2005 - August 2007
Skills
Computer Program, Technical Support, Computer Hardware, Computer Software..., XML, XML Schema, XSLT, SQL, Java, COBOL, Problem Solving, ETL, Technical Documentation, Client Co-ordination, Databases, Java Enterprise Edition, Servers, Visio, Business Analysis, Integration, Programming, Software Development, Software Documentation, Web Services, Requirements Analysis
Education
Illinois State University 2003 — 2007
Computer Science, 3.0
Saint Xavier University
Computer Technology/Computer Systems Technology
BJ's Restaurants, Inc. October 2013 - Present
UCLA OID/Community Based Learning January 2013 - September 2013
Wells Fargo May 2008 - September 2012
FIS Fidelity Information Services October 2006 - April 2007
123 Loan October 2005 - July 2006
Bob Wondries Ford August 2001 - July 2005
Skills
Interpersonal..., Team Leadership, Computer Proficiency, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, Logistics, Finacial, Sales, Organization, Strategy, Leadership, Management, Data Entry, Teamwork, Public Speaking, Customer Service, Research
Education
University of California, Los Angeles 2012 — 2014
Bachelor of Arts (BA), Psychology
Rio Hondo College 2009 — 2012
Associate of Arts (AA), Social Sciences
Los Angeles Vocational Arts Institute of Massage Therapy 2001 — 2004
Certified Massage Therapist, Massage Therapy/Therapeutic Massage
FIS - Fidelity Information Services May 2015 - Present
Catapult Staffing January 2015 - April 2015
Walmart June 2012 - December 2014
Dillard's Federal Credit Union January 2012 - February 2012
United Arkansas Federal Credit Union May 2006 - January 2012
Skills
Banking, Customer Service, Credit Unions, Microsoft Office, Research, Problem Solving, Accounting, Cash Handling Experience, Typing, Leadership, Team Management, Management, Communication, sales, Microsoft Excel, PowerPoint, Sales, Cash Handling
Education
University of Phoenix 2012 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Pulaski Technical College 2006 — 2009
Associate of Studies, Associate
FIS - Fidelity Information Services March 2014 - Present
Pearson North America December 2013 - February 2014
Expedia, Inc. October 2009 - August 2013
DHL May 2006 - May 2009
DHL January 2006 - May 2006
DHL June 2005 - January 2006
Staffmark July 2004 - June 2005
Skills
Teamwork, Coaching, Onboarding, Technical Documentation, Document Review, New Hire Training, Mentoring New Hires, Team-oriented, Team Building, Task Completion, Task Driven, Task-oriented, Incident Response, Production Support, Uptime, Learning Quickly, Adapt Quickly to Change, Grasp New Concepts..., Large Enterprise, System Testing, Manual Testing, Manual Test Execution, Troubleshooting, End User Training, User Guide Creation, Identifying Issues, Identifying Process..., Opportunity..., Multitasking Skills, Site Operations, Work Effectively, Efficiency, Summarizing Information, Work Under Minimal..., Minimal Supervision, Microsoft Applications, Operating Systems, Software Documentation, Networking, Technical Support, Active Directory, System Administration, VPN, ITIL, Help Desk Support, System Deployment, Testing, Enterprise Software, Management, Servers
Education
Scottsdale Community College 2013 — 2015
ABus-SR, Information Technology
Cooper City High School 1990 — 1993
General Studies, General Studies
Pinellas Professional Network/ Worknet Pinellas December 2014 - Present
FIS - Fidelity Information Services January 2015 - January 2015
National Magazine Exchange - Think Direct November 2014 - November 2014
AARP September 2014 - October 2014
Pinellas Professional Network - CareerSource Tampa Bay March 2014 - October 2014
Prudential Financial September 2014 - September 2014
AARP August 2014 - September 2014
Matrix Medical Network September 2013 - March 2014
CareerSource Tampa Bay March 2013 - August 2013
HSN May 2012 - March 2013
Skills
Employee Benefits, Customer Service, Call Centers, Benefits Administration, Sales, Leadership, New Business Development, Computer Graphics Design, Art Direction, Fund Raising, Award winner, Human Resources, Employee Relations, Recruiting, Interviews, Onboarding, Training, Employee Training, New Hire Orientations, Fundraising, Time Management, Performance Management, Public Speaking, Coaching, Leadership Development, Award Winner, Conflict Resolution, Networking, Applicant Tracking..., Resume Writing, Talent Acquisition
Education
Parsons School of Design
BFA
Otis Parsons, Paris France 1985 — 1985
BFA
Milo School of Graphics
Certification
INDEPENDENT COURSEWORK/ PROFESSIONAL DEVELOPMENT 2000 — 2014
Certificate Programs
Nielsen December 2012 - Present
JPMorgan Chase April 2007 - August 2012
FIS - Fidelity Information Services March 2001 - July 2006
Skills
User Acceptance Testing, Quality Center, Test Planning, Regression Testing, Quality Assurance, Software Quality..., System Testing, SDLC, Testing, Data Warehousing, Software Project..., Test Cases, Software Documentation, Business Requirements, Test Management, Manual Testing, Waterfall
Education
Purdue University
BS Home Economics, Household Equiment and Environmental Design
FIS - Fidelity Information Services August 1996 - Present
Skills
Sales, Customer Satisfaction, Account Management, Sales Management, Call Center, Solution Selling, Sales Operations, Direct Sales, CRM, Human Resources, Selling, Customer Retention, Leadership, Coaching, Recruiting, Strategic Partnerships, Strategy, Salesforce.com, Project Management, Training, Strategic Planning, Product Marketing, Sales Process, Employee Training, Budgets, Marketing Strategy, Marketing, Retail, Acct Mgmt
Education
University of Michigan 1993 — 1996
Bachelor of Business Administration (BBA)
Spring Arbor University 1991 — 1992
FIS - Fidelity Information Services June 2014 - Present
FIS - Fidelity Information Services November 2004 - June 2014
Fleet Mortgage August 1993 - November 1999
Skills
Software Documentation, Technical Support, Call Centers, Active Directory, Windows 7, Windows XP, Troubleshooting, Networking, LAN-WAN, Help Desk Support, Hardware, Process Improvement, Windows, ITIL, Telecommunications, Disaster Recovery, Vendor Management, Business Analysis, Security
Education
Milwaukee Area Technical College 1994 — 1996
Study of Medical Laboratory Technology, Liberal Arts and Sciences/Liberal Studies
Milwaukee Area Technical College 1993 — 1994
High School, General Studies, Graduated
FIS - Fidelity Information Services January 2007 - Present
Innotech LLC November 2003 - December 2006
Pure H2O Inc June 1995 - October 2003
Skills
Sales Management, Direct Sales, Sales Process, B2B, Contract Negotiation, Team Building, Business Planning, Sales Presentations, Sales, CRM, Lead Generation, New Business Development, Executive Management, Strategic Partnerships, Account Management, Business Development, Vendor Management, Budgets, Electronic Payments, Risk Management, Payments, Solution Selling
Education
Middle Tennessee State University 1986 — 1989
BS, Criminal Justice
Iy Cande Services LLC November 2013 - Present
Wells Fargo December 2012 - November 2013
FIS - Fidelity Information Services August 2012 - December 2012
University of Wisconsin Milwaukee August 2010 - May 2012
University of Wisconsin Milwaukee May 2009 - August 2010
Skills
Call Center, Credit Cards, Banking, Business Analysis, Payments, Process Improvement, Customer Service, Project Management, Microsoft Office, Analysis, PeopleSoft, Call Centers, Community Outreach, Human Resources, Nonprofits, Public Speaking
Education
Milwaukee Area Technical College 2013 — 2014
Cosmetology, Barber/Styling, and Nail License
University of Wisconsin-Milwaukee 2009 — 2012
Bachelor of Business Administration (B.B.A.), Finance and Supply Chain Operation Management
Milwaukee Institute of Art and Design 2003 — 2005
Bachelor of Fine Arts (B.F.A.), Interior Architectural Design
FIS - Fidelity Information Services February 2015 - Present
Fidelity National Information Services December 2013 - Present
Publix September 2011 - Present
Civilian marksmanship program June 2012 - July 2012
Civilian marksmanship program June 2011 - July 2011
Skills
Time Management, Teamwork, Microsoft Office, Microsoft Excel, Customer Service, Retail, PowerPoint, Microsoft Word, Requirements Analysis
Education
University of Alabama at Birmingham 2009 — 2013
B.S. Finance, Financial Management
Jacksonville State University 2008 — 2011
Finance
Speedy Cash Payday Advances September 2015 - Present
FIS - Fidelity Information Services December 2014 - August 2015
All American Check Cashing February 2012 - November 2014
BR Cattle Company March 2010 - February 2012
First Southern Services January 2000 - August 2007
Skills
Customer Service, Employee Relations, Credit, Auditing, Sarbanes-Oxley Act, External Audit, General Ledger, Budgets, Internal Audit, Financial Accounting, Accounting, Accounts Receivable, Business Planning, Financial Services, GAAP, CPA, Forecasting, Income Statement, Internal Controls, Inventory Management, Management, Operations Management, Payroll, Process Improvement, Sarbanes-Oxley, Training
Education
University of Southern Mississippi 2007 — 2009
Bachelor's degree, History, Minor in Accounting
Pearl River Community College 2005 — 2007
Associate of Arts (A.A.), Business Administration and Management, General
FIS - Fidelity Information Services June 2014 - Present
Fidelity National Financial December 2012 - April 2015
CTI Resource Management Services, Inc. July 2011 - December 2012
CTI Resource Management Services, Inc. January 2008 - July 2011
VyStar Credit Union January 2007 - January 2008
VyStar Credit Union January 2005 - January 2007
Blue Cross and Blue Shield of Florida January 2000 - January 2005
Skills
MS Office Suite, HTML, Web Content Management, SharePoint, Attention To Detail, Team Oriented, Problem Solving, Dependable, Resourceful, Great Communication, Written Skills, Troubleshooting
Education
Jones College-Jacksonville 2000 — 2004
Bachelor of Science (B.S.), Computer Programming, Specific Applications
USAble Life (University of Arkansas at Little Rock Senior Capstone) August 2014 - May 2015
FIS - Fidelity Information Services June 2014 - August 2014
Arkansas Rehabilitation Sevices November 2012 - April 2013
Skills
SQL, Windows, HTML, C#, Microsoft Office, Java, JavaScript, Network Security, Troubleshooting, MySQL, Software Development, SQL database design, PHP, Object Oriented Design, HTML + CSS, Social Networking, Microsoft SQL Server, Data Warehousing, SQL Server, Oracle, Wireless Networking, Information Security..., Internet Technology, Basic Webmaster skills, Cloud Computing, Advanced Web Design and..., Web Site Administration..., ASP.NET, SharePoint, VMware, Hadoop, Databases
Education
University of Arkansas at Little Rock 2012 — 2015
Bachelor of Science, Information Science
Pulaski Technical College 2010 — 2012
Associate of Applied Science, Computer Information Systems
Tektronix Communications July 2014 - Present
FIS - Fidelity Information Services August 2013 - February 2014
Xerox January 2012 - August 2012
Time Warner Cable March 2011 - December 2011
CVS Health October 2010 - February 2011
NetJets July 2010 - October 2010
NetJets July 2007 - May 2009
Emdeon Business Services October 2006 - July 2007
Time Warner Cable 2004 - 2006
Ford Motor Company 2000 - 2002
Education
North Carolina Agricultural and Technical State University 1998 — 1999
Master of Science (M.S.), Computer Science, 4.0/4.0
North Carolina Agricultural and Technical State University 1996 — 1998
Master of Science (M.S.), Mechanical Engineering, 3.85/4.0
Assam Engineering College 1986 — 1990
Bachelor of Engineering (B.E.), Civil Engineering, First Class Honors
FIS - Fidelity Information Services September 2013 - January 2014
Healthcare Services Group, Inc November 2012 - March 2013
Family Dollar January 2012 - November 2012
Family Dollar Stores, Inc January 2012 - November 2012
Army National Guard January 2007 - January 2012
AT&T March 2010 - November 2010
T Inc January 2010 - November 2010
Market Strategies,LLc August 2009 - January 2010
Market Strategies, Inc August 2009 - January 2010
Skills
Military Experience, Customer Service, Customer Satisfaction, Customer Retention, Customer Insight, Management, Team Leadership, Team Management, Microsoft Word, Microsoft Office, Office 2010, PowerPoint, Photoshop, Internet, Apple Safari, Mac OS X, iPhone Support, Android
Education
Pulaski Technical College 2008 — 2010
Some College
Information Technology, Paralegal Studies
Malvern High School
Pulaski Technical College
High School or
Barclaycard May 2015 - Present
Infomatrix inc. February 2008 - May 2015
FIS - Fidelity Information Services March 2004 - December 2006
Skills
Business Intelligence, Data Warehousing, Dashboard, Microsoft SQL Server, Microstrategy, Testing, SDLC, Oracle, ETL, Access, Architectures, MicroStrategy, Requirements Analysis, Business Analysis, SQL, Databases, Strategy, Consulting
Education
Sikkim Manipal University of Health, Medical and Technological Sciences
Master's degree, Computer Science
Priority Promotions - Screen Printing and Embroidery March 2014 - August 2014
Gummerson Rausch Wand Lee Wombacher, LLC January 2013 - April 2013
Zeke Giorgi Legal Clinic September 2012 - December 2012
Zeke Giorgi Legal Clinic January 2012 - April 2012
DeKalb County State’s Attorney’s Office May 2011 - August 2011
Law Office of Mary H. Richgels July 2010 - August 2010
M&I Bank (Now BMO Harris Bank) July 2007 - July 2009
FIS - Fidelity Information Services July 2004 - December 2006
Integrated Communication Specialists January 2000 - July 2004
Milio's Sandwiches (Formerly Big Mike's Super Subs) December 1998 - December 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English
Education
Northern Illinois University College of Law 2009 — 2012
J.D., Cum Laude
University of Wisconsin-Madison
Bachelor of Arts (B.A.)
DeKalb High School 1992 — 1996
BMO Harris Bank November 2012 - September 2014
Cision January 2007 - July 2012
FIS - Fidelity Information Services January 2001 - December 2006
Morningstar March 1999 - November 2000
Advanced Health May 1997 - September 1998
Systems Development Corporation November 1995 - May 1997
Analysts International Corporation July 1982 - November 1995
Skills
Project Management, Software Project..., Leadership, Software Development, Management, Scrum, Agile Methodologies, SDLC, Microsoft SQL Server, Integration, Business Analysis, T-SQL, Disaster Recovery, .NET, SQL, SOA, Enterprise Architecture, Vendor Management, IT Strategy, Database Design, Unix, Change Management, Business Intelligence, SSRS, Program Management, Requirements Analysis, Requirements Gathering, Analysis, Visio, Solution Architecture, Cloud Computing, Visual Studio, SaaS
Education
Keller Graduate School of Management of DeVry University 1992 — 1995
Masters, Project Management
Northwestern University 1976 — 1980
B.S., Computer Science
FIS - Fidelity Information Services July 2013 - Present
MphasiS April 2013 - July 2013
FIS - Fidelity Information Services August 2007 - March 2013
Think Finance 2013 - 2013
Tiersolutions, Inc. October 2005 - August 2007
Synergy Data Solutions Pvt. Ltd. June 2004 - October 2005
MARG Software Solutions June 2001 - July 2004
Skills
C#, ASP.NET, ASP.NET MVC, Product Development, Offshore Project..., MS Project, Visual Basic, C++, C, Project Delivery, jQuery, JavaScript, Microsoft SQL Server, MVVM, Mobile Applications, PhoneGap, Appcelerator Titanium, Java, Project Management, SDLC, Requirements Analysis, IIS, SQL, SharePoint, Software Project..., Web Development, Agile Methodologies
Education
DOEACC 2002 — 2003
PGDCA, Computer Science, B
Lucknow University 1997 — 2000
Bachelor of Science (BSc)
Kendriya Vidyalaya 1987 — 1997
Intermediate, Science
Monin Gourmet Flavorings September 2012 - Present
Citi March 2012 - September 2012
Sage October 2006 - March 2012
FIS - Fidelity Information Services April 2005 - October 2006
Enterprise Rent-A-Car March 2003 - April 2005
Enterprise Rent-A-Car June 2001 - March 2003
Skills
General Ledger, Auditing, Financial Reporting, Financial Analysis, Access, Customer Satisfaction, Process Improvement, Business Analysis, Microsoft Excel, PeopleSoft, Data Analysis, Software Documentation, Analysis, Navision
Education
University of South Florida 1998 — 2001
Bachelor of Arts (BA), Finance, General, May 2001
South Florida Community College 1997 — 1998
Bachelor of Arts (B.A.), Finance, General
Black Knight Financial Services, Inc. - Originations Technology Group April 2015 - Present
Black Knight Financial Services, Inc. (BKFS) January 2007 - April 2015
Lender Processing Services, Inc. (LPS) November 2008 - December 2010
FIS - Fidelity Information Services April 2002 - January 2007
Alltel Information Services January 2000 - April 2002
Alltel Information Services January 1996 - December 1999
Alltel Information Services May 1993 - December 1995
Praxair January 1990 - April 1993
Union Carbide - Linde Division May 1979 - April 1993
Skills
Program Management, PMP, Project Portfolio..., PMO, Software Project..., Business Analysis, MS Project, SDLC, Process Improvement, Project Management, Vendor Management, Requirements Analysis, Visio, Requirements Gathering, Management, Agile Methodologies, Business Requirements, SharePoint, Business Intelligence, Risk Management
Education
Purdue University 1975 — 1979
Bachelor's of Science, Industrial Management (Industrial Engineering - minor)
Realty Capital Securities September 2014 - Present
BreedAbove July 2013 - July 2014
University of Michigan November 2012 - May 2013
FIS - Fidelity Information Services May 2010 - May 2013
ProWorld Belize August 2012 - September 2012
Skills
Series 7, Series 63, Microsoft Office, SPSS, SharePoint, Microsoft Word, SDLC, Visio, Microsoft Excel, PowerPoint, Project Management, Software Documentation, Training, Healthcare, WordPress, Management, Public Speaking
Education
University of Michigan 2010 — 2013
Bachelor of Science (B.S.), Biopsychology, Cognition and Neuroscience
Washtenaw Community College 2012 — 2012
Certified Nurse Aide
Michigan State University 2009 — 2010
Psychology
FIS - Fidelity Information Services April 2014 - Present
Minacs Marketing Solutions June 2013 - March 2014
Core BTS September 2012 - December 2012
Fidelity National Information Services June 2010 - August 2011
Wisconsin Women's Business Initiative Co. April 2009 - September 2009
Skills
Microsoft Office, Writing, Editing, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Creative Suite, Social Media, Online Content Creation, Social Media Marketing
Education
University of Wisconsin-Madison 2009 — 2012
Bachelor of Science (BS), Life Sciences Communication
University of Wisconsin-Milwaukee 2009 — 2009
Marquette University 2008 — 2008
Homestead High School 2004 — 2008
FIS - Fidelity Information Services February 2015 - Present
Deloitte Canada / Canadian Imperial Bank of Commerce (CIBC) February 2014 - January 2015
TD Bank Group July 2013 - February 2014
The Tramore Group April 2013 - June 2013
TD Bank Group April 2012 - March 2013
JP Morgan Chase Card Services Canada March 2010 - March 2012
Loblaw Companies January 2009 - February 2010
Virgin Mobile Canada November 2007 - December 2008
Bank of Montreal August 2007 - October 2007
Cancer Care Ontario May 2007 - July 2007
Skills
Program Management, Project Management, Portfolio Management, Telecommunications, Data Warehousing, Business Intelligence, PMO, Project Delivery, Retail, Vendor Management, PMP, SDLC, Project Portfolio..., Process Improvement, Project Planning, IT Strategy, Integration, Credit Cards, Cross-functional Team..., Software Project..., IT Management, MS Project, Resource Management, Management Consulting, Management, Requirements Gathering, Project Management..., Planning, Strategic Planning, Change Management, Wireless, Banking, Public Sector, Finance, People Management, Project Implementation, Consultancy, Software Development, Leadership, Testing, Business Process, Business Analysis, Requirements Analysis, Business Requirements, Enterprise Architecture, Solution Architecture, ITIL, Visio, Outsourcing, Information Technology
Education
McMaster University 2002 — 2005
Master's Certificate in Project Management
American Academy of Project Management 2010 — 2010
Certified International Project Manager, CIPM
University of Toronto 1983 — 1986
Bachelor of Science - BSC, Computer Science and Mathematics - Double Major
Garden Route Inc May 2015 - Present
FIS - Fidelity Information Services June 2008 - March 2015
Metavante June 2008 - April 2010
Fiserv January 2001 - June 2008
Fiserv CBS Worldwide 2000 - 2008
Phoenix International October 1997 - July 1999
Barnett Bank N.A. February 1985 - March 1998
Skills
Business Requirements, Business Analysis, Requirements Analysis, Banking, Documentation, SharePoint, Testing, SDLC, SQL, Access, User Acceptance Testing, Customer Relations, Problem Solving, Software Implementation, Software Project..., XML, Process Improvement, Excel, Outlook, Performance Management, Crystal Reports, Word, AS400, Customer Service, Business Process..., Business Process, Technical Writing, Microsoft Office, Software Documentation, Microsoft Word, Requirements Gathering, Visio, Microsoft Excel, Management, Quality Assurance, Program Management, MS Project, PMP, Vendor Management, Software Development, Integration, Business Intelligence, PMO, Agile Methodologies, Resource Management, Project Portfolio..., Systems Analysis, Project Delivery, Functional..., Gap Analysis
Education
Seminole State College of Florida 1986 — 1989
Edgewater High School 1983 — 1985
FIS - Fidelity Information Services May 2012 - Present
Fidelity National Information Services September 2007 - May 2012
Fidelity National Information Services December 2005 - September 2007
Dynamic Computer Solutions January 2004 - August 2005
Skills
DMVPN, VPN, Cisco Technologies, BGP, Switches, Firewalls, OSPF, EIGRP, Routers, Security, Network Design, Networking, Network Administration, Cisco Routers, Routing Protocols, Enterprise Software, Project Management, Management, Project Planning, Training, MPLS VPN
Education
Riverside City College 1999 — 2002
A.S., Electronic Computer Systems
University of Hawaii at Hilo 1998 — 1999
Transfered, Spearfishing, throwing fruit in volcano's, etc.
FIS - Fidelity Information Services November 2014 - Present
Bank of America August 2014 - November 2014
BankFIRST September 2013 - August 2014
Hancock Bank October 2010 - August 2013
Peoples First Community Bank/Hancock Bank May 2004 - October 2010
Peoples First Community Bank February 2003 - May 2004
Peoples First Community Bank September 2002 - February 2003
Peoples First Community Bank April 2002 - September 2002
Skills
Commercial Banking, Banking, Loans, Consumer Lending, Retail Banking, Cross Selling, Risk Management, Branch Banking, Deposits, Lines Of Credit, Loan Origination, Internet Banking, Customer Service, Operational Risk..., Branch Management, Credit Analysis, Credit, Small Business Lending, Management, Leadership, Relationship Management, Financial Services, Credit Risk, Team Building
Education
Seminole Community College 2001 — 2003
Pine Ridge High School 1997 — 2000
High School Diploma
Citi January 2014 - Present
First Advantage April 2013 - January 2014
Falcon Research Group January 2012 - April 2012
FIS - Fidelity Information Services January 2008 - August 2011
Skills
Analytic Reporting, Microsoft Excel, Microsoft Word, Social Media, Outlook, Investigative Research, Toastmasters, Macro, Video Editing, Instructional Manuals, Technical Writing, Workforce Development, IEX Total View, Kronos, Avaya, AS400 system, NICE, Visio, Server Administration, Data Analysis, Data Mining, Technical Support, Information Technology, Lexis, Computer Hardware, Troubleshooting
Education
University of South Florida 2013 — 2015
Bachelor of Arts (BA), Management Information Systems, General
St. Petersburg College
Bachelor of Arts (BA), Business Administration
Green Girls Cleaning Service November 2011 - Present
PartyLite June 2011 - Present
Keiser Student Spa March 2008 - April 2009
Keiser Career College March 2008 - April 2009
FIS - Fidelity Information Services August 2004 - October 2005
Education
St. Petersburg College 2009 — 2011
AA, Nursing
Keiser Career College-St. Petersburg 2008 — 2009
Licensed, Paramedical Esthetician
FIS - Fidelity Information Services May 2014 - Present
SunTrust Bank May 2013 - April 2014
HSBC Bank August 2004 - April 2013
HSBC January 1998 - August 2004
@-Theory January 1995 - August 2002
Skills
Information Security..., Application Security, Security, IT Audit, Risk Management, CISSP, CISA, CISM, PCI DSS, Program Management, Business Analysis, Business Continuity, Governance, COBIT, Vendor Audit, Business Relationship..., IT Management, Penetration Testing, Risk Assessment, Application Security..., Project Planning, Systems Analysis, Process Improvement, Financial Risk, Security Awareness, Security Audits, Identity Management, Disaster Recovery, Java Application..., Security Assessments, Security Architecture..., MBA, System Administration, Programming, Certified Information..., Certified Information..., Network Security, Application Security..., Application Architecture, OWASP, Waterfall, Scrum, Octave, Fortify, Encryption, Nessus, Information Security, Vulnerability Assessment, Vulnerability Management
Education
Medaille College 2000 — 2003
Masters of Business Administration, Strategic Management / innovation and technological change
State University of New York College at Buffalo 1996 — 1998
Buffalo State College, Computer Information Systems
SUNY Albany 1994 — 1996
Bachelor of Science, Computer Science
FIS - Fidelity Information Services September 2006 - July 2010
Securian Financial 1996 - 2006
Education
Minnesota School of Business
University of St. Thomas - Opus College of Business
The Presence Radio Network March 2014 - Present
SML Bell Manufacturing Co. January 2014 - February 2014
Cameo Marketing, Inc. November 2013 - November 2013
Floor Systems, Inc. December 2012 - August 2013
WMTW-TV August 2000 - January 2013
Kohl's Department Stores August 2006 - July 2011
Lepage Bakeries, Inc. September 2001 - May 2002
FIS - Fidelity Information Services February 1989 - August 2000
WPOR Radio Station January 1982 - February 1989
Skills
Telecommunications, Customer Relations, Accounting, Basic IT, Branch Manager, Data Processing, Traffic Manager, All Microsoft Operating..., Quickbooks, Public Speaking, Highly detail oriented, Exceptional People..., IBM Mainframe, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Microsoft Office 2010, Retail, QuickBooks, Office 2010, Customer Service, Accounts Payable, Inventory Control, Customer Satisfaction, Accounts Receivable, Leadership, Training, Budgets, Small Business, Microsoft Office, Strategic Planning, Team Building
Education
Kaplan University 2010 — 2012
Bachelor of Science (B.S.), Accounting, 3.66
Andover College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Accounting, 3.87
Amazing Charts, LLC - a division of Pri-Med September 2011 - Present
Ross Dubé Photography January 2011 - Present
Travelex June 2001 - July 2011
FIS - Fidelity Information Services April 2006 - November 2007
Mercari Technologies December 1999 - April 2001
Pacific Institute for Research and Evaluation February 1997 - November 1999
Interactive Drama Inc. January 1992 - February 1997
Georgetown University Medical Center September 1989 - January 1992
Skills
ASP.NET, JavaScript, Microsoft SQL Server, VB.NET, Web Services, IIS, CSS, SDLC, Visual Studio, .NET, AJAX
Education
Rhode Island School of Design 2007 — 2011
Certificate in Digital Photography, Photography
University of Delaware 1981 — 1986
BS, Computer Science, Mathematics
FIS - Fidelity Information Services February 2015 - Present
Retired January 2015 - February 2015
TD Auto Finance January 2012 - January 2015
TD Auto Finance January 2011 - January 2012
TD Auto Finance June 2004 - December 2010
Skills
Quality Assurance, Customer Service, Process Improvement, Team Building, Management, Cross-functional Team..., Call Center, Troubleshooting, Change Management, Business Analysis, Operations Management, Team Leadership, Project Management, Sales, Credit, Project Planning, Program Management, Training, Call Centers, Security, Coaching, Performance Management, Automotive, Risk Management, Customer Satisfaction, Forecasting, Vendor Management, Analysis, Finance, Sales Operations, New Business Development, Portfolio Management, Strategy, Outsourcing, Retail, Leadership, Business Process..., Financial Analysis, Banking, Marketing, Relationship Management, Mergers & Acquisitions, CRM, Business Planning, Budgets, Executive Management, Strategic Planning, Credit Analysis, Competitive Analysis, Accounting
Education
Northwood University 1994 — 1996
Bachelors, Business Administration
Trident Technical College 1976 — 1978
Associate's degree, Business Administration and Management, General
FIS - Fidelity Information Services IT AuditorLender Processing Services, Inc.
EverBank May 2010 - April 2012
JM Family Enterprises, Inc. August 1999 - April 2009
ISACA 1997 - 2009
IIA 1997 - 2009
BANK OF AMERICA January 1997 - January 1999
Skills
IT Audit, SAS70, HIPAA, ITIL, Special Projects
Education
Right Mgmt 2009 — 2009
Pace University - Lubin School of Business
BBA, Business Administration
FIS - Fidelity Information Services
Education
Keller Graduate School of Management of DeVry University 1993 — 1997
Master of Business Administration (MBA)
Knox College 1987 — 1991
Bachelor of Arts (B.A.), Psychology
etta healthcare April 2015 - Present
Vital Strategies Consulting October 2007 - Present
Intensity Analytics July 2014 - Present
PERFECT FIT HEALTH, LLC. November 2013 - Present
CycleHealth 2013 - Present
Benovate December 2014 - June 2015
SafeNet Consulting July 2012 - September 2013
Axcept Media, LLC June 2011 - May 2012
FIS - Fidelity Information Services October 2008 - June 2011
US Bank October 2006 - 2007
Skills
Business Strategy, Healthcare, Management Consulting, New Business Development, Marketing Strategy, Project Management, Start-up Consulting, Product Marketing, Online Privacy, Strategic Planning, New Product Release, Entrepreneurship, Strong Authentication, Business Process, Mobile Strategy, Identity Management, Management, Strategy, Business Intelligence, Sales Process, Project Planning, Finance, Leadership, Financial Modeling, Turn Around Management, Execution of Business..., Product Management, Sales, Training, Marketing, Cyber-security, Multi-factor...
Education
University of Minnesota - Carlson School of Management 1984 — 1987
MBA
St. Olaf College 1979 — 1983
B.A.
Burnsville High School
FIS - Fidelity Information Services November 2008 - July 2011
BECU April 1994 - November 2008
Puget Sound National Bank March 1981 - January 1993
Skills
Customer Service, Training, Banking, Troubleshooting, Data Entry, Payments, Customer Satisfaction, Process Improvement, Team Leadership, Vendor Management, Software Documentation, Management, New Business Development, Disaster Recovery, Teamwork, Visio, Social Media, Sales, Leadership, Team Building, Marketing, Account Management, Product Development, Retail Banking, Credit
Education
Pierce College at Puyallup 2011 — 2011
Certificate, Human Developement/Computers
Tacoma Community College
FIS - Fidelity Information Services June 2014 - Present
State Bank June 2010 - May 2014
Becks Communications March 2009 - May 2010
Wells Fargo March 2008 - February 2009
Countrywide February 2007 - April 2008
Washington Mutual Bank June 2004 - February 2007
Blockbuster Video November 1999 - August 2004
Skills
Banking, Sales, Customer Service, Inventory Management, Profit, Coaching, Marketing, Finance, Microsoft Money, B2B, Cash Flow, Proposal Writing, Project Management, Teamwork, Supervisory Skills, Loans
Education
Morehouse College 2002 — 2006
BA, Business Administration Management
Riverdale High School
Degree
Metro Milwaukee Residential Restoration September 2012 - Present
FIS - Fidelity Information Services February 2011 - Present
U.S. Bank June 2008 - February 2011
Skills
Management, Business Analysis, Software Project..., Integration, Troubleshooting, Software Documentation, COBOL, SharePoint, Project Management, Strategic Planning, Microsoft Office, Sales, Public Speaking, Customer Service, Microsoft Excel, Event Planning, Team Building, Leadership
Education
University of Wisconsin-Milwaukee 2010 — 2012
Management Information Systems, General
Milwaukee Area Technical College 2005 — 2008
Associate of Applied and Science (A.A.S.), Banking and Financial Services
CENTURY 21 Frontier Realty April 2015 - Present
Lender Processing Services, Inc. (LPS) July 2008 - November 2009
FIS - Fidelity Information Services April 2003 - July 2009
ALLTEL Communications, Inc. December 1999 - March 2003
Alltel Information Services March 1998 - December 1999
PNC May 1996 - March 1998
Alltel Information Services January 1995 - May 1996
Integra Financial Corporation June 1994 - January 1995
Intergra Financial Corporation April 1993 - May 1994
Integra Financial Corporation April 1991 - April 1993
Skills
Sellers, First Time Home Buyers, Real Estate, Customer-focused Service, Customer Facing Roles, Business Analysis, Data Security, Information Technology, System Administration, Quality Assurance, Process Improvement, Project Planning, Financial Services, Data Analysis, Human Resources, Internal Audit
Education
Point Park University 1983 — 1987
Bachelor’s Degree, Computer Science/Business Management, Magna Cum Laude
Canon McMillan Senior High School 1977 — 1979
High School, Academic
Rockwell Automation August 2015 - Present
Rockwell Automation January 2015 - August 2015
Rockwell Automation January 2013 - December 2014
FIS - Fidelity Information Services May 2011 - November 2012
Education
Marquette University 2009 — 2012
Bachelor's degree
FIS - Fidelity Information Services July 2015 - Present
Wipro Technologies April 2007 - Present
CVS Health May 2012 - July 2015
Charming Shoppes May 2007 - April 2012
Skills
Unix, Software Development, DB2, Oracle, Requirements Analysis, SQL, SDLC, PL/SQL, XML, Web Services, Agile Methodologies, Software Project..., C++, IBM Mainframe, Mainframe Testing, EDI, B2B, Sterling Integrator, COBOL, COBOLII, JCL, IMS DB/DC, HP Quality Center, BMC Remedy, CICS, Quality Assurance
Education
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor's degree, Electrical and Electronics Engineering, A
Simhapuri Public School 1992 — 1999
FIS - Fidelity Information Services June 2013 - Present
FIS - Fidelity Information Services February 2006 - June 2013
eFunds February 2001 - 2006
USPI 1999 - 2001
Skills
Disaster Recovery, Testing, Software Documentation, Program Management, Vendor Management, Business Analysis, CRM, Process Improvement, Change Management, Technical Support, TSO, Requirements Analysis, SharePoint, Mainframe, Troubleshooting, Unix, •Mainframe z/OS..., JES2, DB2, IT Operations, •Remedy, Case..., CICS, IBM Mainframe, Technical Documentation, Control-M, Workload Automation, Software Testing, Software Project..., Project Management, Experienced Business..., Software Quality...
Education
University of Wisconsin-Milwaukee 1998 — 2009
Bachelor of Science (B.S.), Communication, General
Milwaukee Area Technical College 1995 — 1997
General Studies
Thomas More High School 1989 — 1993
Diploma
West Bend Mutual Insurance August 2014 - Present
ESI Group USA May 2014 - July 2014
Baisch Engineering August 2013 - March 2014
Avantti Group April 2013 - July 2013
Leedy & Petzold Associates April 2012 - April 2013
FIS - Fidelity Information Services 2010 - 2012
Fairbanks Morse Engine October 2010 - December 2010
Performa May 2010 - September 2010
Apex Engineering March 2010 - May 2010
Excel Engineering October 2004 - March 2010
Skills
AutoCAD, Revit, NEC, Project Management, Engineering, Construction, Submittals, Teamwork, CAD, Project Coordination, Budgets, MS Project
Education
Marquette University 1989 — 1997
BS, Electrical Engineering
FIS - Fidelity Information Services September 2014 - Present
Reliance Trust Company April 2014 - September 2014
Georgia Power Company March 2013 - December 2013
T-Mobile June 2010 - March 2012
AXA Advisors August 2010 - December 2010
Skills
Spanish-speaking, Microsoft Office, Leadership, Project Management, Photoshop, Direct Sales, Quotas, Event Planning
Education
Syracuse University - Maxwell School of Citizenship and Public Affairs 2006 — 2011
Bachelor of Science (B.Sc.), Economics
Syracuse University 2005 — 2011
Bachelor of Science (B.Sc.), Mathematics
Colon & Rectal Surgery Associates November 2014 - Present
River Valley Behavioral Health and Wellness Center July 2012 - October 2014
Technisource August 2011 - April 2012
FIS - Fidelity Information Services August 2010 - March 2011
Ceridian Corporation July 2000 - July 2010
Control Data Corporation January 1992 - January 1999
Skills
Process Improvement, Business Analysis, Service Desk, ITIL, Oracle, Software Documentation, Technical Support, Help Desk Support, Troubleshooting
Education
Normandale Community College
RBC Capital Markets August 2012 - Present
FIS - Fidelity Information Services May 2002 - August 2012
CIBC January 2008 - December 2008
The Reynolds and Reynolds Company July 1999 - May 2002
Skills
Solaris, Servers, Oracle, Subversion, Integration, SDLC, Wise Packaging Studio, Confluence, JIRA, Application Lifecycle..., Disaster Recovery, Databases, Troubleshooting, Software Documentation, Testing, Unix, User Acceptance Testing, Vendor Management, Requirements Analysis
Education
Seneca College of Applied Arts and Technology 1993 — 1995
Computer Programming and System Analysis
FIS - Fidelity Information Services April 2012 - Present
Bayer Business and Technical Services March 2003 - April 2012
Vocollect April 2000 - March 2003
Medrad April 1996 - April 2000
Skills
Troubleshooting, Quality Assurance, Databases, SQL, Microsoft SQL Server, Disaster Recovery, Linux, Networking, Unix, CRM, Software Documentation, Oracle, Technical Support, Hardware, Windows
Education
Pittsburgh Technical Institute 1995 — 1995
Associate in Specialized Technology, CAD Computer Systems Management
Pittsburgh Technical Institute 1993 — 1995
Associate in Specialized Technology, Drafting and Design Technology/Mechanical CAD
Just Love Co January 2009 - Present
FIS - Fidelity Information Services 2012 - 2012
campaign against violence 2007 - 2008
Skills
Marketing Strategy, Media & Entertainment, Economic Development
Education
Marquette University 2005 — 2010
Associates Degree, Music Business, LIve recording, Business Managment, Marketing, Political Science, Education
Milwaukee Area Technical College
FIS - Fidelity Information Services February 2013 - Present
Vista Credit Corp September 2011 - February 2013
Sales, Marketing, Operations and Brand Management November 2010 - October 2011
MD Financial Services November 2009 - November 2010
Practice Solutions, A CMAH Company September 2006 - September 2009
Primus Automotive Financial Services April 2005 - April 2006
Ford Credit 1999 - 2005
Primus Automotive Financial Services 2002 - 2004
Ford Credit T & E 1987 - 1989
Skills
Marketing, Relationship Management, Process Improvement, Team Building, Change Management, Coaching, Team Leadership, Credit, Business Strategy, Strategic Planning, Risk Management, Sales Management, Organizational..., Collections, Financial Analysis, Credit Analysis, Business Development, Operations Management, Customer Satisfaction, Strategy, Account Management, Customer Service
Education
Saint Mary's University 1979 — 1984
Bachelor of Commerce (B.Com.), Marketing
Halifax West 1976 — 1979
Investcorp June 2013 - Present
CLS Group. August 2010 - June 2013
Sandler O'Neill & Partners, L.P. April 2009 - August 2010
FIS - Fidelity Information Services January 2006 - February 2009
Catholic Health Services of Long Island November 2002 - January 2006
Skills
Data Center Designing, IT Infrastructure..., Network Architecture, Network Design, Storage Virtualization, Project Management, Project Planning, System Administration, Solution Architecture, Systems Engineering, Network Security, IT Strategy, Vendor Management, IT Service Management, Strategic Planning, Sales, Disaster Recovery, Business Analysis, Business Development, Management, Requirements Analysis, ITIL, IT Management, Microsoft SQL Server, Process Improvement, Active Directory, Leadership, Windows Server, Customer Service, Data Center, Infrastructure, Networking, VMware, Virtualization
Education
St. John's University 1996 — 2000
Bachelor’s Degree
FIS - Fidelity Information Services April 2014 - Present
Skills
Information Security, CISSP, CISA, CISM, ITIL, PMP, Information Security..., IT Audit, Enterprise Risk..., COBIT, ISO 27001, Business Continuity, Financial Risk, Risk Management, Vulnerability Assessment, Security, Governance, Risk Assessment, Identity Management, Disaster Recovery, IT Service Management, IT Management, Nessus, Network Security, SDLC, Data Center, MS Project, Enterprise Architecture, Integration, Cisco Technologies, Information Technology, Service Delivery, Incident Management, Software Development, Infrastructure, IT Strategy, PCI DSS, Security Audits, Vulnerability Management, Application Security, PMO, IPS, Cloud Computing, Project Portfolio..., IDS, Enterprise Software, Management, Program Management, Consulting, Project Management
Education
SZABIST 2002 — 2003
MS, Computer Science
National University of Computer and Emerging Sciences 1996 — 2000
BS, Computer Science
EC Concile
FIS - Fidelity Information Services August 2015 - Present
CIBC October 2014 - July 2015
TD March 2014 - October 2014
TD Wealth Management May 2012 - February 2014
IG Machine and Fibers Ltd. July 2007 - February 2014
Powerlasers ATC 2005 - 2007
Skills
Process Improvement, Project Engineering, Project Management, Management
Education
McMaster University 1999 — 2004
B.Eng.Mgt, Manufacturing Engineering
FIS - Fidelity Information Services April 2015 - Present
FIS - Fidelity Information Services January 2015 - Present
PwC August 2014 - December 2014
Bright Horizons September 2011 - June 2014
Athenahealth Inc. September 2004 - October 2009
PRI automation 2000 - 2003
Skills
Process Improvement, Healthcare, Healthcare Information..., Strategic Planning, Product Management, Project Management, Cross-functional Team..., Program Management, Leadership, Data Analysis, Microsoft Excel, Team Building, Business Analysis, PowerPoint, Microsoft Office, Customer Service, Account Management, HIPAA, Change Management, Strategy, Project Planning, Vendor Management, EHR, Access, Salesforce.com, Management, Training, Testing, CRM, Analysis, Visio
Education
Middlesex Community College 1997 — 1999
Associate of Science (A.S.), CAD/CADD Drafting and/or Design Technology/Technician
Fidelity National Information Services January 2011 - Present
Tech Mahindra Americas 2005 - December 2011
FIS - Fidelity Information Services 2001 - 2010
Tech Mahindra 2000 - 2001
Hindustan Shipyard Limited February 1995 - February 2000
MRPC August 1993 - February 1995
Skills
Business Intelligence, Coordination, Project Planning, Telecommunications, Banking, Architecture, Business Analysis, Requirements Analysis, SAP BI, Oracle, LANSA, SQL, Integration, Leadership, Microsoft SQL Server, PMO, Project Management, SDLC
Education
San Diego State University-California State University 2005 — 2007
MBA, Entrepreneurship
The Institution of Electronics and Telecommunication Engineers 1989 — 1993
AMIETE, Electronics and Telecommunications Engineering
FIS - Fidelity Information Services November 2010 - Present
Intuit Financial Services March 2003 - July 2010
Digital Insight March 2002 - March 2003
Digital Insight October 2001 - March 2002
AnyTime Access September 2000 - October 2001
AnyTime Access June 2000 - August 2000
AnyTime Access March 1997 - June 2000
AnyTime Access November 1996 - February 1997
Skills
CRM, Training, Business Process, Budgets, Customer Service, SDLC, Vendor Management, Teamwork, Visio, Business Analysis, Software Documentation
Education
University of Oregon 1988 — 1992
BA, Sociology
Oregon State University 1987 — 1988
Sociology
Cole Taylor Bank June 2012 - Present
BMO Harris Bank January 2010 - November 2011
BMO Capital Markets June 2008 - January 2010
AMCORE Bank August 2005 - June 2008
FIS - Fidelity Information Services October 2002 - August 2005
Riverside Publishing October 1999 - August 2002
Bank Of America July 1992 - July 1999
Skills
Banking, Process Improvement, Project Management, Risk Management, Change Management, Vendor Management
Education
Keller Graduate School of Management of DeVry University 2003 — 2006
Master, Business Administration
FIS - Fidelity Information Services March 2014 - Present
FIS - Fidelity Information Services February 2012 - Present
Fiserv November 2004 - February 2012
Fidelity Information Services December 2002 - November 2004
Sanchez Data Systems, Inc./e-profile 1999 - 2002
Skills
Troubleshooting, Software Documentation, HTML, Banking, IVR, Mobile Technology, Internet Banking, Business Analysis, Requirements Analysis, Help Desk Support, SharePoint
Education
Robert Morris University 1997 — 2002
BSBA, Management Information Systems
FIS - Fidelity Information Services January 2011 - Present
Fidelity National Information Services June 2006 - December 2010
Alltel Information Services April 2002 - May 2006
Alltel Information Services June 2001 - March 2002
Alltel Information Services April 1999 - May 2001
Alltel Information Services May 1997 - March 1999
Alltel Information Services May 1996 - April 1997
Systematics May 1994 - April 1996
Education
University of Missouri-Columbia 1985 — 1989
BSBA, Computer Science
Missouri Southern State University 1983 — 1985
BSBA, Computer Information Services
FIS - Fidelity Information Services January 2015 - Present
ChexSystems June 2014 - Present
Fidelity National Information Services July 2012 - January 2015
GE Capital June 2011 - July 2012
Wells Fargo 2008 - April 2011
Wachovia 2003 - 2008
CompCab Software, LLC 2003 - 2003
Heth Center 2001 - 2003
Skills
Marketing, Business Continuity, Disaster Recovery, Executive Reporting, Self Assessment
Education
Radford University 1998 — 2003
Bachelor of Business Administration, Information Systems
FIS October 2014 - Present
FIS December 2011 - Present
FIS - Fidelity Information Services December 2008 - January 2012
Metavante March 2008 - December 2008
Wausau Financial Systems June 2005 - September 2007
Billeo, Inc July 2004 - June 2005
Carreker Corporation March 2003 - April 2004
Langer& Company July 2002 - March 2003
Metavante Corporation June 1985 - June 2002
Skills
Management, Strategic Planning, Forecasting, Business Process..., Mergers, Product Management, Product Development, Payments, Mergers & Acquisitions, Solution Selling, Risk Management, Start-ups, Strategy, Business Development, Financial Services, Enterprise Software, Leadership
Education
Northwestern University - Kellogg School of Management 1998 — 1998
Leadership Development Series
Keller Graduate School of Management of DeVry University 1992 — 1994
MBA Coursework
University of Wisconsin-Eau Claire 1981 — 1985
BA, MIS, Management Information Systems, Graduated Magna Cum Laude
Exeter Finance Corp June 2015 - Present
Exeter Finance Corp August 2013 - June 2015
Lender Processing Services, Inc. (LPS) 2008 - August 2013
FIS - Fidelity Information Services 2006 - 2008
Fidelity National Financial 2005 - 2006
Skills
PMP, Requirements Analysis, SDLC, Project Management, SharePoint, Vendor Management, Business Process, Disaster Recovery, Management, Integration, PMO, Software Project..., Visio, Business Analysis, Testing
Education
St. Mary's University 2000 — 2004
Bachelor of Science (B.S.), Computer Engineering
FIS - Fidelity Information Services February 2013 - Present
LogiStar Solutions 2012 - 2013
Tyson Foods, Inc. June 2005 - July 2012
Fidelity Information Services January 1997 - June 2005
Skills
Business Analysis, Process Improvement, Project Management, Business Process, SAP, Integration, Management
Education
John Brown University
B.S., Organizational Management
University of Central Arkansas
Finance/Accounting
MountainView Capital Holdings September 2015 - Present
VERITAS Funding LLC October 2012 - Present
Colorado Housing and Finance Authority February 2006 - September 2012
FIS - Fidelity Information Services December 2003 - February 2006
Fidelity Information Services, Inc September 2000 - December 2003
Alltel Information Services July 1998 - September 2000
Alltel Information Services, Inc December 1997 - July 1998
Fidelity Information Services, Inc. December 1995 - December 1997
Alltel Information Services, Inc. December 1992 - November 1995
Computer Power Inc. November 1990 - November 1992
Skills
Policy, Default, Servicing, Mortgage, Mortgage Servicing, Compliance, Customer Relations, Asset Management, Negotiation, Real Estate, Budgeting, Strategic Planning, Process Improvement, Residential, Risk Management, Microsoft Office, Team Building, Mortgage Banking, Customer Service, Foreclosures, Contract Negotiations, Loss Mitigation, Research, Business Analysis, Public Speaking, Operations Management, Sales Management, Vendor Management, Mortgage Lending, Loan Servicing, Budgets, Finance, FHA, Management, Training, Loans, Underwriting, Banking, Mortgage Underwriting, Contract Negotiation, Residential Homes, Call Centers, Residential Mortgages, Credit Analysis, Portfolio Management, Analysis, Loan Origination
Education
Medaille College 1986 — 1988
BS, Human Resource Development
SUNY Cortland 1982 — 1983
BS, Physcial Education
Ceridian July 2006 - Present
FIS - Fidelity Information Services October 2001 - March 2006
Skills
Human Resources, Recruiting, PeopleSoft, Change Management, Coaching, Training, HRIS, Talent Management, Onboarding, HR Consulting, Talent Acquisition, Employee Relations, Employee Engagement, Succession Planning, HR Policies, Technical Recruiting, Process Improvement, Conflict Resolution, Organizational..., Workshop Facilitation, Organizational..., Benefits Administration, Employee Benefits, Performance Management, Workforce Planning, HR Transformation, Personnel Management, Organizational Design
Education
Oklahoma State University
BS
TTI June 2010 - Present
FIS - Fidelity Information Services July 2008 - March 2010
CGI-AMS 2005 - 2006
Allstate Insurance Company 1998 - 2005
Education
San Jose State University
Northwestern Mutual December 2014 - Present
FIS - Fidelity Information Services January 2014 - December 2014
Fidelity National Information Services June 2013 - December 2014
Fidelity National Information Services April 2011 - June 2013
Fidelity National Information Services September 2010 - April 2011
Metavante April 2009 - August 2010
Metavante March 2007 - April 2009
Snap-on Tools June 2004 - January 2007
Citi 2001 - 2003
Enterprise Rent-A-Car March 1999 - June 2001
Skills
Integration, Information Architecture, Databases, ETL, SQL, Unix, Linux, Process Improvement, Visio, Microsoft SQL Server, Software Development, SDLC, Banking, Disaster Recovery, Programming, Oracle, Business Intelligence, Data Center, Business Analysis, IT Strategy, Business Process..., Risk Management, Agile Methodologies, Scrum, Solaris, Windows, Data Mining, T-SQL, Software Engineering, Testing, Solution Architecture, Architectures, PL/SQL, Troubleshooting, Agile Project Management, Informatica, PowerCenter, NACHA, Core Banking, Anti Money Laundering, Remote Deposit Capture, Data Modeling
Education
University of Wisconsin-Milwaukee 2004 — 2006
Bachelor of Science, Computer Science
New Jersey Institute of Technology 1996 — 2001
Bachelor of Science (B.S.), Computer Science, Transferred
Foley & Lardner LLP November 2011 - Present
FIS - Fidelity Information Services September 2010 - November 2011
Kohl's Department Stores November 2006 - September 2010
Kohl's Department Stores September 1999 - November 2006
UPS May 1991 - August 1999
Metavante February 1999 - July 1999
Skills
Disaster Recovery, Troubleshooting, Storage Area Networks, Storage, VMware, Active Directory, System Administration, Windows Server, Servers, Virtualization, Computer Hardware, Citrix, DNS, Netbackup
Education
Milwaukee Area Technical College 1997 — 1999
Associates, Computer Networking
Milwaukee Area Technical College 1990 — 1993
Associates, Police Science
Franklin High School - Franklin, Wisconsin 1988 — 1990
High School, General
FIS - Fidelity Information Services March 2014 - Present
Protiviti October 2013 - February 2014
Ian Thomas Group November 2007 - October 2013
Fidelity National Information Services March 2002 - November 2007
WebTone Technologies November 1999 - March 2002
Geac August 1998 - October 1999
Greenbrier & Russel August 1996 - October 1998
Norfolk Southern September 1993 - August 1996
Skills
SDLC, Consulting, Integration, Enterprise Architecture, Agile Methodologies, Unix, Unix Shell Scripting, RDBMS, Subversion, Debugging, Windows, Load Balancing, Load Testing, Networking, Messaging, Application Architecture, Web Applications, SOA, Technology Integration, Technical Documentation, Performance Tuning, System Architecture, SharePoint, Data Center, Software Documentation, Microsoft SQL Server, Quality Assurance, Databases
Education
James Madison University 1988 — 1993
BBA, AIS, FIS
Visa June 2015 - Present
FIS - Fidelity Information Services June 2014 - June 2015
BECU 2008 - 2014
Skills
Investigation, Risk Management, Credit Unions, Risk Assessment, Enforcement, Credit, Private Investigations, Banking, Fraud, Fraud Detection, Criminal Investigations, Forensic Analysis, Security Management, Security, Financial Risk, Business Continuity, Security Audits, Debit Cards, Credit Cards, Physical Security
Education
Seattle Pacific University 2006 — 2008
Business Admin, Marketing
IBM Global Services May 2010 - Present
FIS - Fidelity Information Services October 2008 - April 2010
Monsanto 2007 - 2008
Lexiter Technologies 2006 - 2007
Von Hoffman 2005 - 2006
Skills
VMware, Servers, Active Directory, Red Hat Linux, Linux System..., AIX Administration, Operating Systems, Virtualization, VMware ESX, Troubleshooting, IT Operations, Network Security, Data Center, Linux, IBM pSeries, Red Hat Cluster Suite, Disaster Recovery, Linux Network..., RedHat, Unix, Intel Architecture, NetApp, SAN, NAS, Windows Server, Citrix, Windows, Microsoft Exchange, Storage Area Networks, Cloud Computing, Cisco Technologies, IBM Server Hardware, Team Leadership, Professional Services, VMware vSphere, BSD, Web Architecture, Network Architecture, SDLC, IT Security Best..., Team Mentoring, TCP/IP, Network Load Balancing, F5 BigIP, Network Troubleshooting, Performance Tuning, HMC, Project Management, Large Systems..., Firewalls
Education
University of Missouri-Saint Louis 1994 — 1999
Bachelor's of Science, Management Information Systems
St. Louis Community College 2000 — 2002
Cisco Academy, Cisco Certified Network Associate
FIS - Fidelity Information Services March 2014 - Present
Ingram Content Group December 2013 - March 2014
Tractor Supply Company - Integrated Data Resources May 2013 - December 2013
3n1media, LLC December 2012 - May 2013
Calsonic Kansei Corporation January 2012 - December 2012
Correct Care Solutions May 2011 - January 2012
Calsonic Kansei Corporation June 2010 - June 2011
SPX Corporation November 2007 - June 2010
Dell January 2007 - November 2007
SPX Corporation October 2003 - January 2007
Skills
Active Directory, Windows Server, Lotus Notes, Troubleshooting, VMware, Help Desk Support, Network Administration, Servers, Computer Hardware, Microsoft Exchange, System Administration, SharePoint, EMC SAN, Cisco Wireless, Cisco Routing &..., Cisco Firewall Security, Radware, MPLS Networking, EIGRP, Software Documentation, Management, SAP, Training, BMC Remedy, Vendor Management, Visio, Data Center, System Deployment, Technical Support, EMC Storage, Process Improvement, Cisco Routers, Virtualization, Networking, Cisco Technologies
Education
Western Governors University 2007 — 2011
Bachelor of Science, Information Technology
Middle Tennessee State University 2003 — 2005
AXA Assistance January 2015 - Present
General Electric Company 2006 - 2013
Overman Training Consultants 2004 - 2006
FIS - Fidelity Information Services 1999 - 2004
Scripps Health/Scripps Clinic 1994 - 1999
Skills
Process Improvement, Training, Leadership, Management, Team Leadership, Business Analysis, Risk Management, Financial Risk, Banking, Business Process..., Credit, Project Management, Cross-functional Team..., Commercial Lending, ACBS, Operations Management, Asset Based Lending, Requirements Analysis, Loans, Presentations, Change Management, Team Management, Commercial Banking, Training & Development, Health Insurance, Customer Service..., Instructional Design, Presentation Skills, Employee Engagement, Healthcare Information..., Training Delivery, Team Building, Knowledge Management, ADDIE, Consulting, Team Motivation, E-Learning, Vendor Management, Off-shore Team..., Communication, Virtual Teams, Standards Development, Learning Management..., Financial Services, Coaching
Education
San Diego State University-California State University
BA, Business Administration
FIS - Fidelity Information Services June 2014 - Present
Education
Marquette University 2005 — 2009
Bachelors of Science, Information Technology, Marketing
Marquette University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Information Technology, Marketing
Capital One Bank 2004 - Present
FIS - Fidelity Information Services 2002 - 2004
Arthur Andersen 2001 - 2002
Skills
Finance, Credit Risk, Contract Negotiation, Banking, Treasury Management, Credit, Portfolio Management, Financial Analysis, Commercial Banking, Risk Management, Commercial Lending, Business Development, Cash Management, Financial Modeling, Credit Analysis
Education
Louisiana State University 1997 — 2001
BS, Accounting
MedHOK, Inc. May 2015 - Present
SafeStreets USA March 2012 - Present
FIS - Fidelity Information Services August 2010 - March 2012
CareTech Solutions June 2005 - May 2008
Philips Semiconductors October 2000 - April 2004
Microsoft Corporation October 1999 - October 2000
Skills
Microsoft Excel, Servers, Active Directory, Data Entry, System Administration, Operating Systems, Unix, Windows, Networking, IT Operations, Testing, Help Desk Support, Troubleshooting, Management, Leadership, Call Centers, Process Improvement, Citrix, VMware ESX, Visio, Data Center
Education
Specs Howard School of Broacast Arts 1988 — 1989
Degree in Broadcasting, Radio and Television Broadcasting
Specs Howard School of Media Arts 1988 — 1989
Radio and Television Broadcasting
UnitedHealth Group August 2010 - Present
FIS - Fidelity Information Services October 2007 - August 2010
National Fulfillment Inc. 2005 - 2007
Skills
Microsoft SQL Server
Education
Middle Tennessee State University 1998 — 2004
BS, Computer Information Systems
FIS - Fidelity Information Services August 2015 - Present
Fidelity National Information Services (acquired Memento) March 2011 - Present
Bentley Systems June 2010 - August 2010
LogMeIn July 2009 - December 2009
Atos Origin August 2006 - July 2008
Skills
XML, C#, Java, Python, Programming Languages, REST, R, UML, Shell Scripting, F#, Data Analysis, JavaScript, SQL, Oracle, .NET, Testing, C++, Requirements Analysis, SOAP, Software Development, Full Text Search, Pattern, Data Mining
Education
Northeastern University 2008 — 2010
Masters, Computer Science, 3.88/4.0
University of Mumbai 2002 — 2006
Bachelors of Engineering (BE), Information Technology
coursera
GE Capital April 2011 - Present
GE Capital 2007 - April 2011
FIS - Fidelity Information Services January 2004 - January 2005
Fidelity Information Services 2001 - 2004
HypoVereinsbank August 1996 - September 2001
Hypo Real Estate Bank International 1996 - 2001
Skills
Business Analysis, SDLC, Commercial Banking, Business Requirements, Management, Business Process..., Risk Management, Requirements Analysis, Vendor Management, Project Management, Credit, Process Improvement, Testing, Banking, Visio, Requirements Gathering, User Acceptance Testing, Finance, Financial Analysis, Integration, Software Project..., Portfolio Management, Business Intelligence, Financial Services, Change Management, Analysis, Strategy, Team Leadership, IT Strategy, Business Process, Leadership, Corporate Finance, CRM
Education
Lancaster University 1993 — 1996
BA, Economics, Politics, Mathematics
FIS - Fidelity Information Services August 2012 - Present
Education
Johnson and Wales University 2005 — 2006
Master's Degree, Hospitality Management - Event Leadership
Johnson and Wales University 2001 — 2005
Bachelor's Degree, Travel & Tourism Management
PepsiCo/Frito Lay September 2014 - Present
FIS - Fidelity Information Services September 2007 - July 2014
Brotherhood, Incorporated June 2007 - September 2007
Brotherhood, Incorporated December 2006 - June 2007
Southeastern Louisiana University January 2004 - December 2006
Education
Southeastern Louisiana University 2002 — 2006
Bachelor of Arts (B.A.), Communication and Media Studies
UL Workplace Health & Safety April 2014 - Present
Hewlett-Packard January 2013 - May 2013
FIS - Fidelity Information Services February 2012 - April 2012
Asurion December 2010 - October 2011
Skills
QA Automation, QTP, Quality Center, Web Testing, Testing, SQL, Regression Testing, End-to-end Testing, Automation, Test Cases, Test Planning, Manual Testing, Test Automation, System Testing, Software Quality..., Test Management, Scrum, Agile Methodologies, HP Quality Center, HP QTP
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2002 — 2005
MCA, Computer Science
Crowley Maritime March 2006 - Present
FIS - Fidelity Information Services June 2000 - March 2006
HomeSide Lending April 1994 - March 2000
K Mart Distribution May 1990 - December 1993
Education
Chubb Institute of Technology 1988 — 1990
Associate's degree, Computer Programming
New Jersey City University
BA, Elementary Education
FIS - Fidelity Information Services February 2004 - Present
FIS - Fidelity Information Services March 2003 - February 2004
FIS - Fidelity Information Services May 2001 - March 2003
FIS - Fidelity Information Services July 1999 - May 2001
Skills
COBOL, SQL, Oracle, PL/SQL, Unix, SharePoint, XML, Web Services, Visio, Quality Center, Java Enterprise Edition, Software Development, Software Project..., SDLC
Education
Lakeland College 1998 — 2002
Bachelor's degree, Computer Science
FIS - Fidelity Information Services April 2013 - Present
CompuMend, Inc. 2004 - 2012
Skills
Training, IT Strategy, Windows Server, Windows 7, Disaster Recovery, Project Management, Microsoft Office, Computer Hardware, IT Solutions, Small Business IT..., IT Service Management, Team Leadership, IT Operations, Technical Writing, Web Hosting, Business Continuity..., IT Business Strategy, Managed Services, Medium Business, Technical Leadership, Networking Solutions, Windows XP Pro, Windows Vista, Hosted Microsoft..., Offsite Backup, Computer Technology, Consultants, IT Security, Non-profits, Customer Service, Customer Retention, Customer Insight, Customer Support, Relationship Management, Business Relationship..., Manage Client..., Key Account..., Relationship Marketing
Education
Keiser College 2001 — 2003
AS, Computer Administration
University of South Florida 1996 — 2000
BA, English / Technical Writing
Cardinal Stritch University 2010 - March 2014
FIS - Fidelity Information Services August 2010 - October 2012
Eisenhower High School January 2005 - July 2007
Cooper Power Systems April 1998 - January 2000
Cooper Industries 1997 - 1998
Education
Milwaukee Area Technical College
Pediatric Associates of Arlington Heights July 2013 - Present
Child's Voice School July 2007 - December 2012
FIS - Fidelity Information Services October 2005 - March 2007
FIS - Fidelity Information Services July 1999 - October 2005
Skills
Superior Client Service, Telecommunications, Software Documentation, Databases, Testing, Freelance Writing, Networking, Access, Client Services, Program Management
Education
Oakton Community College
Associate's degree, Marketing/Marketing Management, General
FIS - Fidelity Information Services February 2012 - Present
Publix September 2009 - Present
sc kiosks inc 2007 - Present
SCICOM INC September 2008 - July 2009
Sprint Inc 2007 - 2008
Skills
Customer Satisfaction, Customer Service, Merchandising, Photoshop
Education
Montgomery County Community College 2006 — 2007
none, liberial arts
FIS - Fidelity Information Services September 2014 - Present
FIS - Fidelity Information Services April 2014 - September 2014
FIS - Fidelity Information Services April 2013 - March 2014
FIS - Fidelity Information Services April 2011 - March 2013
FIS - Fidelity Information Services January 2010 - March 2011
Tech Mahindra Ltd. October 2006 - December 2009
ICUS India Pvt. Ltd March 2006 - September 2006
Skills
Business Intelligence, Requirements Analysis, PL/SQL, SQL, Oracle, Microsoft SQL Server, SDLC, Requirements Gathering, Software Project..., Solution Architecture, Databases, Business Analysis, XML, Software Development
Education
Jaypee Institute of Information Technology 2002 — 2006
B.Tech, Electronics & Communication
Jaypee University of Information Technology 2002 — 2006
B.Tech, Electronics & Comm.
St. Peter's Academy
FIS - Fidelity Information Services April 2011 - Present
Fidelity National Information Services June 2007 - Present
Fujitsu 2004 - 2006
Southern Ute Indian Tribe 2004 - 2006
PeopleSoft INC 2003 - 2004
Skills
Software Project..., SDLC, Requirements Analysis, Business Analysis, Project Management, Program Management, Integration, ITIL, Project Portfolio..., MS Project, Requirements Gathering, PMP, Visio, IT Strategy, PMO, Resource Management, Process Improvement, Vendor Management, Enterprise Architecture, SQL, Business Intelligence, Oracle
Education
Periyar University
Mphil computer science, Computer Science
Bridgestone June 2015 - Present
FIS - Fidelity Information Services January 2015 - June 2015
American Blue Ribbon Holdings October 2014 - January 2015
Hormel Foods June 2010 - October 2014
Computer Renaissance June 2007 - May 2009
Bang Printing May 2004 - July 2006
Skills
SQL, Active Directory, Information Security, Hyper-V, Customer Service, Java, Project Management, Servers, VMware, SharePoint, VMware Infrastructure, vCenter Server, PC building, Xen, Xerox Printers, Word Processors, Powershell, Windows Server, DNS, Microsoft Servers, SCCM, DHCP, VMware ESX, Troubleshooting, Group Policy, Data Center, VMware vSphere
Education
Minnesota State University, Mankato 2007 — 2010
Bachelor's degree, Management Information Systems, General
Minnesota State University, Mankato 2006 — 2010
information systems and security
FIS October 2013 - Present
FIS - Fidelity Information Services August 2012 - October 2013
Defense Logistics Agency May 2012 - August 2012
Dunham US Army Health Clinic October 2010 - May 2012
US Army War College October 2009 - October 2010
TechTeam Government Solutions July 2007 - September 2009
Skills
Information Security, Information Assurance, Security, Information Technology, CISSP, DIACAP, Vulnerability Assessment, Program Management, Command & Control, Information Security..., Risk Management, Windows System..., PCI DSS
Education
Penn State University 1998 — 2005
BS, Operations and Information Systems Management
FIS - Fidelity Information Services November 2013 - Present
Greater Victory Christian Center February 2013 - Present
Unisys August 2013 - November 2013
Skills
Music Production, Vocal Coaching, Computer Hardware, Songwriting, Music Education, Music Theory, Computer Software, Computer Information..., Audio Engineering, Audio Visual Support, Hardware Installation, Hardware Support, Windows XP Pro, CompTIA A Certification, Workstations, Remote Desktop, Recording, OS X, Music, Remote Access, iPhone Support, Software Deployment, Musical Theatre, Outlook, Microsoft Office, Public Speaking, Coaching, Event Planning, Customer Service, Pastoral Care, Payroll, Recruiting, Strategic Planning, Teaching, Discipleship, Preaching
Education
Technology Center, Inc. 2013 — 2014
Information Technology
Omnitech Institute 2007 — 2008
Ceridian Tax Service March 2013 - Present
FIS - Fidelity Information Services June 2012 - March 2013
Kelly IT Resources October 2011 - June 2012
Ceridian Tax Service June 1994 - March 2009
Ceridian June 1994 - February 2009
CERIDIAN TAX SERVICE, INC 1994 - 2009
Mutual Life Insurance Co March 1972 - January 1991
Skills
Ceridian, Payroll, Testing, Tax, Process Improvement, Analysis, Six Sigma, Microsoft Office, Kronos, Quality Assurance, HRIS, Business Analysis, Software Documentation, PeopleSoft, SDLC, Human Resources, Vendor Management, Employee Benefits
Education
Jefferson Community College
A.A.S., Business Administration
FIS - Fidelity Information Services February 2012 - Present
Rowland Enterprises, Inc December 2011 - February 2012
Western National Bank November 2006 - December 2011
Office of the Comptroller of the Currency January 1977 - January 2005
Skills
Compliance Management, Internal Audit, Credit Risk, Credit, Compliance, Banking
Education
Metropolitan State College of Denver 1968 — 1976
Bachelor of Science, Business Management
Amplify May 2015 - Present
J.P. Morgan September 2014 - April 2015
FIS - Fidelity Information Services March 2014 - September 2014
L&T Infotech July 2013 - March 2014
L&T Infotech July 2010 - July 2013
Wipro February 2010 - July 2010
Cognizant January 2007 - January 2010
Skills
Test Automation, Selenium, QTP, BDD, Quality Center, Test Management, Test Planning, Manual Testing, System Testing, Java, VBScript, Python, HP Quality Center, SDLC, SQL, Testing, Git
Education
Jawaharlal Nehru Technological University
FIS - Fidelity Information Services March 2014 - Present
Answers Systems Inc June 2004 - January 2014
Skills
Team Building, Sales Management, B2B, Business Strategy, Account Management, Process Improvement, Project Management, SaaS, Leadership, Management, Sales Operations, Customer Service, Outlook, Team Leadership, Enterprise Software, Competitive Analysis, Forecasting, Strategic Planning, Business Analysis
Education
St. Petersburg College 2001 — 2004
AS, Business
FIS - Fidelity Information Services June 2003 - April 2004
Alltel Information Services July 2000 - May 2003
Alltel Information Services February 1999 - July 2000
Manpower June 1996 - November 1996
Skills
Public Speaking, Office Management, Customer Service, Convention Services, Neuro Linguistic..., Hypnotherapy, Leadership, Management, Marketing, NLP, Networking, Team Building
Education
Southwest Institute for Healing Arts 2008 — 2010
Hypnotherapy
University of Oklahoma 1988 — 1989
Graphic Design
Mesa High School
Mesa Community College
Phychology
FIS - Fidelity Information Services October 2011 - Present
Education
Lewis University
FIS - Fidelity Information Services February 2007 - April 2010
Skills
Credit
Education
Quincy College 2011 — 2014
Business Administration and Management, General, 4.0
FIS - Fidelity Information Services June 2013 - Present
FIS - Fidelity Information Services December 2004 - Present
CIBC World Markets January 1998 - January 2004
CIBC World Markets January 1991 - January 1997
CIBC World Markets January 1990 - January 1991
CIBC World Markets January 1989 - January 1990
Skills
Banking, Account Reconciliation, Visio, Business Analysis, Credit, Leadership, Training, Project Management, Management, SDLC, Microsoft Excel, Software Documentation, Team Leadership, Loans, Access, Customer Service, Risk Management, Financial Analysis
Education
Kennesaw State University - Michael J. Coles College of Business
Business
Southside Baptist Church, Jacksonville FL October 2012 - Present
Riverside presbyterian day school August 2007 - Present
FirstFitness January 2006 - Present
FIS - Fidelity Information Services September 1992 - July 2008
Stein Mart April 1989 - September 1992
Skills
Team Building, Wellness, Strategic Planning, Project Management, Leadership, Event Planning, Coaching, Marketing, Management, Public Speaking, Social Media Marketing
Education
Baptist College of Florida 2009 — 2014
BA, Theology/Religion
Santa Fe Community College 1983 — 1988
AA, IT
Union Rescue Mission - Nehemiah House March 2015 - Present
FIS - Fidelity Information Services October 2010 - July 2013
Skills
Business Analysis, Disaster Recovery, Microsoft SQL Server, Requirements Analysis, SDLC, SharePoint, ITIL, Strategic Planning, System Administration, Team Building, Windows, Process Improvement
Education
Liberty University 2012 — 2015
Bachelor of Science (B.S.), Elementary Education and Teaching
BlueStream Professional Services May 2008 - Present
The Home Depot October 2007 - May 2008
FIS - Fidelity Information Services March 2002 - September 2007
Alltel Information Services February 1999 - March 2002
TAMPA HOUSING AUTHORITY November 1991 - April 1997
Skills
Department Budgeting, Financial Forecasting, Outsourcing Management, Cross-functional Team..., Financial Reporting, Financial Analysis, Project Management, Document Processing, SAP ERP, CRM, JD Edwards, Planview, Ariba, MS Word, MS Project, Microsoft Excel, PowerPoint, Live Meeting, Lync, Proposal Writing, Telecommunications..., Telecommunications..., Transaction Processing, Professional Services, Account Reconciliation, Data Entry, Invoicing, Customer Service, Outlook, Management, Budgets, Telecommunications, Forecasting, Cabling, Wireless, Access, Optical Fiber, DWDM, Process Improvement, Fiber Optics, T1, Ethernet, DSL, Telephony, Managed Services
Education
Shorter College 2000 — 2002
Bachelor's of Science, Business Administration and Management, General
Morris Brown College 1985 — 1988
Accounting and Business/Management
MUFG Americas November 2014 - Present
Bank of Tokyo-Mitsubishi UFJ December 2004 - November 2014
ACBS 2000 - 2004
FIS - Fidelity Information Services 1997 - 2000
UBS 1995 - 1997
First Fidelity Bank 1994 - 1995
Skills
Risk Management, Business Requirements, Credit, Capital Markets, Visio, Loans, Commercial Banking, Requirements Analysis, Project Management, Banking, Business Analysis, SDLC, Business Intelligence, Vendor Management, Financial Risk, Process Improvement, Integration, Investment Banking, Credit Risk, PMO, Portfolio Management, Back Office, Financial Services, Requirements Gathering, SWIFT payments, Derivatives, FX Options
Education
Kearny High School
Rutgers, The State University of New Jersey - Rutgers Business School
Master of Business Administration (MBA), Finance and MIS
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Arts (BA), Mathematics and Economics
CoreLogic March 2013 - Present
FIS - Fidelity Information Services November 2011 - March 2013
BMO Harris Bank November 2008 - November 2011
Education
St. Norbert College 2003 — 2007
Bachelors, Sociology, Psychology, American Studies
FIS - Fidelity Information Services March 2011 - Present
AT&T Labs, Inc. April 2008 - March 2011
Wichita State University August 2006 - February 2008
Skills
Cisco IOS, BGP, OSPF, Cisco Technologies, CCNA, RIP, Switches, Juniper, Routing, EIGRP, VPN, Routers, MPLS, Firewalls, Routing Protocols
Education
Jawaharlal Nehru Technological University
Bachelor of Technology, Electronics and Communication Engineering
Wichita State University
Master of Science, Electrical, Electronics and Computer Engineering
FIS - Fidelity Information Services October 2010 - Present
Wells Fargo Home Mortgage December 2003 - April 2009
Education
Milwaukee Area Technical College 1990 — 1992
communications
Morningside High School 1986 — 1990
FIS - Fidelity Information Services September 2013 - June 2015
FIS - Fidelity Information Services February 2008 - September 2013
Fidelity National Information Services August 2009 - November 2011
Fidelity National Information Services February 2009 - August 2009
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, Business Requirements, User Acceptance Testing, Visio, Software Project..., Quality Center, Functional..., Systems Analysis, IEX Total View, AT&T Rout it, Avaya CMS Supervisor, Enterprise Monitor, Base 2000, TBS, Falcon, EFT, Navigator, Risk Finder, Noble system, Livevox, Aspect
Education
St. Petersburg College
Home January 2012 - Present
FIS - Fidelity Information Services 2011 - 2012
United States Census Bureau February 2010 - September 2010
Skills
Customer Service, Clerical Duties, Clerical Skills, Security, Filing, Photography, Cold Calling, Mailroom, Electronics, Childcare
Education
Savannah Technical College 2006 — 2006
General Studies
Demopolis High School 1998 — 2002
Lender Processing Services, Inc. (LPS) March 2013 - July 2013
FIS - Fidelity Information Services 2004 - 2012
Aurum Technology July 2000 - March 2004
Electronic Data Systems May 1986 - June 2000
Skills
Outlook
Education
Mountain View College
FIS - Fidelity Information Services September 2014 - Present
Skills
Leadership, Banking, Customer Service, Networking, Cross Selling, Bilingual
Education
Penn Foster 2013 — 2015
Associate's degree, Criminal Justice
Penn Foster 2010 — 2013
Business Management
Penn Foster School 2008 — 2010
Paralegal Studies
Nicolet High School 2000 — 2004
High School Diploma, General Studies
FIS - Fidelity Information Services 2011 - 2012
PSCU September 1997 - January 2011
Skills
Credit Unions, Credit Analysis, Call Center, Financial Services, Risk Management, Data Analysis, Business Analysis
Education
Miami Dade College 1993 — 1995
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Miami Fl 1993 — 1995
FIS - Fidelity Information Services November 2013 - Present
Fiserv Card Services January 2012 - June 2013
Fiserv Card Services October 2006 - January 2012
Fiserv Lending Solutions October 2000 - October 2006
High Reach Company September 1994 - October 2000
Skills
SDLC, SQL, Business Analysis, Requirements Analysis, Software Project..., Microsoft SQL Server, Oracle, Visio, Agile Methodologies, SharePoint, Requirements Gathering, Systems Analysis, XML, PMP, Project Management, Credit Card Transaction..., Fraud Detection, Transaction Processing, Analysis
Education
Seminole Community College 1990 — 1996
None, Business Administration and Management, General
PNC November 2010 - Present
Federal Reserve Bank of Atlanta December 2004 - May 2009
Bank of America July 2005 - December 2005
FIS - Fidelity Information Services October 2004 - June 2005
Home Depot May 2004 - July 2004
Wachovia Bank July 1996 - September 2003
Skills
Banking, Microsoft Office, Microsoft Excel, Credit, Customer Service, Microsoft Word, PowerPoint, Business Analysis, Strategic Planning, Retail Banking, Credit Risk, Business Strategy, Credit Analysis, Negotiation, Cash Management, Payments, PeopleSoft, ACH, Financial Services, Mortgage Lending, Finance
Education
Strayer University 2009 — 2011
Master's degree, Accounting Information Systems
Strayer University 2007 — 2009
Bachelor's degree, Accounting
FIS - Fidelity Information Services July 2015 - Present
Interactive Data November 2013 - June 2015
Choose New Jersey June 2013 - July 2013
Quick Chek June 2011 - August 2011
Skills
Customer Service, Policy Analysis, Spanish, Time Management, Teamwork
Education
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2013
Bachelor of Arts (B.A.), Economics
University of Salamanca--Salamanca, Spain
Kearny High School 2005 — 2009
FIS - Fidelity Information Services January 2010 - Present
Skills
Integration, PowerPoint, Vendor Management, Training, Leadership, Requirements Gathering, Management, Software Project..., Business Intelligence, Project Management, SDLC, Process Improvement, Requirements Analysis, SQL, Business Analysis, Software Documentation, Program Management, Team Leadership
Education
Strayer University
Master of Business Administration (M.B.A.)
Widener University
Bachelor's Degree, Management Information Systems, General
FIS - Fidelity Information Services August 2014 - Present
FIS - Fidelity Information Services 1999 - 2012
Sr Application Analyst/Supervisor 1997 - 1999
Fidelity Information Services (formerly Sanchez Computer Assoc) 1995 - 1997
Fidelity Information Services (formerly Sanchez Computer Assoc) 1992 - 1995
M&T Bank 1990 - 1992
Skills
Excellent communication..., Customer Service..., Accurate and detailed, Problem research and..., Customer Service, Analysis, Banking
Education
Rowan University 1980 — 1982
Bachelor of Science (BS), Business Administration and Management, General
Access Information Management November 2014 - Present
Cintas June 2013 - Present
Cintas June 2010 - June 2013
FIS - Fidelity Information Services 2006 - 2009
Skills
Digital Imaging, Team Leadership, Windows 7, Technical Support, Active Directory, System Administration, Windows Server
Education
Keiser College 1998 — 1999
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
FIS - Fidelity Information Services April 2012 - Present
Verizon October 1976 - May 2012
Skills
Project Management, Business Analysis, Marketing, Program Management, Process Improvement, Data Center, Integration, Business Intelligence
Education
Nova Southeastern University 2004 — 2007
Bachelor's degree, Business Administration and Management, General
Northern Virginia Community College 1988 — 1989
Associate's degree, Business Administration and Management, General
FIS - Fidelity Information Services September 2010 - Present
Adecco Group May 2010 - September 2010
Interline Brands June 2007 - June 2008
APL Logistics March 1995 - April 2007
Skills
Experienced contract..., Drafting of amendments..., Meticulous attention to..., Articulate and succinct...
Education
Roosevelt University
ABA Lawyers' Assisant Program, Legal Assistant/Paralegal
General Motors May 2013 - Present
The Ian Thomas Group June 2007 - May 2013
FIS - Fidelity Information Services August 2003 - May 2007
WebTone Technologies November 2000 - August 2003
Thoughtmill July 2000 - October 2000
NCR Corporation August 1998 - June 2000
Harris Corporation October 1989 - June 1998
TXU Energy January 1987 - September 1989
Skills
Engineering, Testing, Engineering Management, FMEA, Six Sigma, Automotive, Root Cause Analysis, Embedded Systems, C, Software Development, Performance Tuning
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1981 — 1986
Bachelor of Science (BS), Electrical Engineering