FIS - Fidelity Information Services
Industry: Company
DescriptionFidelity National Information Services Inc., better known by the abbreviation FIS, is an international provider of financial services technology and outsourcing services. Headquartered in Jacksonville, Florida, FIS employs 52,000 people worldwide. Headquarters: Jacksonville, Florida, United States CEO: Gary A. Norcross Number of employees: 53,000 (2017) Subsidiaries: Metavante, Clear2Pay, EFD, ChexSystems,
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FIS - Fidelity Information Services Employees
FIS - Fidelity Information Services Senior Project Manager / Client Services ManagerFIS Mobile - Fidelity National Information ServicesOctober 2011 - Present
mFoundry October 2011 - July 2012
Sunnyvale Ford August 2009 - October 2011
TechStone Soft August 2008 - February 2010
Hopkins Auto Group December 2006 - October 2008
Gilroy Honda January 2005 - December 2006
Multiple Technology Companies January 2001 - January 2005
Compaq Computers Corporation February 1998 - January 2001
Skills
Software Project..., Process Development, SaaS, Mobile Banking, Vendor Management, Account Management, Mobile Payments, Customer Relations, Product Management, Apple iOS, Android, Blackberry, Technical Support, MCSE, Client Management, PMO Methodology, CRM, Experienced Business..., Business Analysis, Agile Project Management, SDLC, Microsoft Certified..., Customer Service, iOS, Requirements Analysis, Process Simulation, Scrum, Management, Strategy, Business Planning, Business Development, E-commerce, Customer Satisfaction, Agile Methodologies, Business Process, Integration, XML, HTML 5, CSS, APIs, Adapter, SOAP, Java, PMP, PMO, Onboarding, Reporting & Analysis, Data Center, Mobile Devices, Program Management
Education
University of Jordan 1996 — 1999
Bachelor of Science (B.S.), Computer Engineering, 3.12
University of Phoenix 2010 — 2011
AA, Information Technology
NADA Dealer Academy 2007 — 2007
Business Administration and Management, General
FIS - Fidelity Information Services May 2005 - Present
FIS 2005 - Present
BlackHawk June 1992 - August 2001
Skills
Account Management, Banking, Business Development, Management, CRM, Business Analysis, Customer Service, Product Management, Sales, Sales Operations, Salesforce.com
Education
University of Minnesota Duluth 1987 — 1991
BA Business Administration-Marketing
Forest Lake High School Minnesota
Bank of America 2006 - Present
FIS - Fidelity Information Services August 2004 - September 2006
NextiraOne October 2000 - September 2003
Skills
Banking, Project Management, Software Project..., Business Analysis, Vendor Management, Process Improvement, Risk Management, IT Strategy, SDLC, Business Process..., Program Management, Governance, Change Management, PMO, Project Portfolio..., Management, Requirements Analysis, Integration, IT Management, Resource Management, Enterprise Architecture, Visio, Leadership, Team Building
Education
University of Phoenix 2002 — 2004
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Naval Nuclear Power School 1986 — 1988
NorthgateArinso September 2010 - Present
FIS - Fidelity Information Services December 2000 - September 2010
Skills
Contract Negotiation, Outsourcing, Contract Management, Vendor Management, Microsoft Word, Microsoft Excel, Editing, Document Drafting, Legal Writing, Service Level Agreements, SLA, Process Improvement, Project Management, Program Management, Change Management, Business Process..., Business Analysis, Business Process, Management
Education
University of North Florida 1984 — 1986
Bachelor's degree, Banking, Corporate, Finance, and Securities Law
University of Florida 1982 — 1984
American Internet Services August 2010 - Present
FIS - Fidelity Information Services April 2005 - August 2010
Lexis Nexis 1999 - 2005
Skills
Data Center, Managed Services, Co-location, Cloud Computing, Disaster Recovery, Strategic Partnerships, Storage, Network Security, Troubleshooting, Wireless, Enterprise Software, Account Management, Channel Partners, Sales Process, Networking, Integration, Pre-sales, Vendor Management, VPN, Business Development, Servers, Cabling, WAN, Hardware, Firewalls, Network Architecture, DNS, Windows Server, TCP/IP, MPLS, Telephony, Cisco IOS, Network Engineering, LAN-WAN, Network Administration, ITIL, Operating Systems, IT Operations, Computer Hardware, Active Directory, High Availability
Education
University of Notre Dame
FIS - Fidelity Information Services June 2013 - Present
Skills
Client Liaison, Business Analysis, Business Process..., Customer Service
Education
The College of Office Technology 1995 — 1995
certificate in data processing
LiftPoint Consulting (formerly M Squared Group) October 2012 - Present
WealthEngine July 2010 - October 2012
Lockheed Martin 2009 - 2010
University of Minnesota-Venture Center 2008 - June 2008
FIS - Fidelity Information Services 2005 - 2008
FICO 2004 - 2005
Skills
Predictive Modeling, Predictive Analytics, Segmentation, Data Mining, Machine Learning, Python, SAS, Multivariate Statistics, Database Marketing, Statistical Consulting, Time Series Analysis, Statistical Inference, Econometrics, R, Leadership, Matlab, A/B testing, Experimental Design, Tableau, Product R&D, SQL, PostgreSQL, Distributed Systems, Parallel Computing
Education
University of Rome Tor Vergata 2008 — 2009
Master of Science (M.S.), Econometrics and Statistics
University of Minnesota-Twin Cities 2000 — 2004
Bachelor of Science, Economics, Minor Statistics
FIS - Fidelity Information Services February 2013 - Present
Allied Wireless Communications Corporation September 2010 - February 2013
Verizon Wireless June 2008 - October 2010
Alltel Wireless January 2008 - June 2008
Alltel Wireless August 2006 - January 2008
Alltel Wireless June 2003 - August 2006
Arvest Bank May 2001 - June 2003
Skills
Telecommunications, Wireless, Analysis, Data Analysis, Analytics, Financial Transactions, Microsoft Excel, JD Edwards, NetSuite
Education
University of Central Arkansas 2002 — 2003
Masters of Accountancy, Accounting
University of Central Arkansas 1998 — 2002
Bachelor of Business Administration (BBA), Accounting
FIS - Fidelity Information Services August 2004 - Present
Universal Orlando July 2000 - April 2005
Skills
IBM AS/400, Solaris 8/9/10, Unix, OS/390, VSE, Windows, Unix Shell Scripting, WebSphere MQ, Customer Service
Education
University of Central Florida 1999 — 2004
Bachelor of Science (BS), Management Information Systems, General
CCEW (Center for the Creation of Economic Wealth) August 2015 - Present
FIS - Fidelity Information Services June 2014 - Present
National Instruments May 2015 - July 2015
CCEW (Center for the Creation of Economic Wealth) August 2014 - May 2015
Skills
Software Development, Java, XML, C#, SQL, Microsoft SQL Server, JavaScript, ASP.NET, .NET, Eclipse, Visual Studio, C, HTML, CSS, Object Oriented Design, Objective-C, Agile Methodologies, Programming, Web Development, iOS Development, Teamwork, Xcode
Education
University of Oklahoma 2012 — 2016
Computer Science
Self-employed October 2008 - Present
FIS - Fidelity Information Services August 2001 - December 2004
Bank of America March 1989 - August 2001
Skills
Team Building, Online Marketing, Coaching, New Business Development, Entrepreneurship, Product Marketing, Customer Service, Marketing Strategy, Business Development, Sales, E-commerce, Sales Management, Strategic Planning, Team Leadership, Online Advertising, Account Management, Small Business, Social Media Marketing, Social Media, Marketing, Operations Management
Education
University at Buffalo 1998 — 2001
Bachelor's degree, Finance, General
FIS - Fidelity Information Services August 2014 - Present
Saline County Library January 2008 - August 2014
Saline County Library September 2011 - April 2013
Saline County Library January 2008 - September 2011
Saline County Library August 2005 - December 2007
Saline County Library November 2004 - August 2005
United Spectrographics April 2002 - March 2003
Copeland Appraisal Co. & Kaiser Appraisal Co. April 1998 - July 2001
Skills
Project Management, Technology Planning, DHCP, Active Directory, Microsoft SQL Server, Microsoft Exchange, Visual Studio, Visio, HTML, Help Desk Support, Technical Support, Troubleshooting, Windows Server, Network Administration, Budget Proposals, Project Planning, RFP Generation, Department Budgeting, DHCPv6, Domain Management, Microsoft Office 2007, Microsoft Office 2010, Microsoft Office 2013, MS Project 2013, CSS, Kaspersky Antivirus, Sophos, Deep Freeze, Envisionware, E-vanced, Polaris - ILS, Polaris - Telephony, Polaris - WAM, Polaris - PIM, Polaris - EDI, Syndetics, E*Rate, Office 2010, Software Project..., IT Project & Program..., Technical Planning, System Administration, IIS, Databases, Windows 7, Hardware, Information Technology, MySQL, SQL, SharePoint
Education
University of Phoenix 2006 — 2011
Bachelor's Degree, Information Technology
Santa Rita High School - Tucson, Az 1990 — 1991
High School Diploma
Fort Stockton High School - Fort Stockton, Texas 1988 — 1990
United High School - Laredo, Texas 1987 — 1988
FIS - Fidelity Information Services May 2014 - Present
University of Arkansas at Little Rock August 2012 - May 2014
Fidelity National Information Services June 2013 - August 2013
Baptist Health February 2012 - April 2013
Skills
C#, HTML 5, CSS, SQL, Java, JavaScript, Databases, XML, Microsoft SQL Server, HTML, Visual Studio, Microsoft Word, Windows, Public Speaking
Education
University of Arkansas at Little Rock 2010 — 2014
Bachelor of Science (B.S.), Information Science
Premise Health October 2013 - Present
FIS - Fidelity Information Services 2009 - July 2013
Link2Gov, a Metavante Company September 2008 - August 2009
Emdeon January 2008 - September 2008
Vanderbilt University March 2007 - January 2008
Vanderbilt University March 2005 - March 2007
The Shaw Group 2004 - 2005
The Shaw Group November 2002 - January 2004
CP Ships 2000 - 2002
Skills
Active Directory, IIS, System Administration, Security, SharePoint, Windows Server, Disaster Recovery, VMware ESX, Troubleshooting, Citrix, Network Security, Firewalls, Servers, Data Center, Virtualization, Cisco Technologies, DNS, Microsoft SQL Server, ITIL, Windows, Network Architecture, Network Design, Networking, VPN, Information Technology, System Deployment, Databases, Technical Support, IT Management, Computer Security, Leadership
Education
University of South Florida 1990 — 1995
Bachelor of Arts and Science, International Studies
MorphoTrust USA June 2011 - Present
FIS - Fidelity Information Services March 2006 - June 2011
SICK AG September 2003 - December 2004
Skills
Microsoft SQL Server, Software Development, SQL, Integration, Security, RSA SecurID, VMware ESX, Active Directory, DNS management, Group Policy, Windows Server, Server Administration, Windows Remote Desktop, File Servers, DFS, Disaster Recovery, Trend Micro, Trend Micro Anti-Virus, Symantec Endpoint..., Symantec Backup, Symantec Antivirus, Certificate Authority, MCSE Security 2003, Directory Services, WSUS, Windows 7, Systems Engineering, System Administration, Pointsec, Disk Encryption, Application Servers, Dell PowerEdge Servers, Hypervisor, Hyper-V, Blades, NAS, SAN, Servers, Hardware, Technical Support
Education
Tennessee Technological University 1992 — 1994
Sociology - Criminal Justice
White County High School 1988 — 1992
Graduation with Honors
FIS - Fidelity Information Services September 2010 - Present
FIS August 2007 - September 2010
Aurum Technology Inc. September 2000 - August 2007
Northwest Bank August 1997 - September 2000
Northwest Bank April 1993 - March 1997
Med Center Bank August 1986 - April 1993
Skills
Talented Chef, Creative Problem Solving, Customer Service, Vendor Management, Banking, Payments, Disaster Recovery, Data Center, Operations Management, Product Management, Project Management, Team Leadership, Software Project...
Education
University of Houston 1987 — 1989
BS, Computer Science
Texas A&M University 1986 — 1987
Mechanical Engineering
FIS - Fidelity Information Services June 2013 - Present
State Farm Insurance 2011 - 2012
Edina Realty Mortgage April 2007 - July 2011
Citi 1998 - 2006
Skills
Account Management, Mortgage Lending, Email Marketing, Sales, New Business Development, Selling, Strategic Planning, Sales Management, Marketing Strategy, Advertising, Risk Management, Leadership, Management
Education
United States Military Academy at West Point
BS, Business
Citi March 2012 - September 2014
FIS - Fidelity Information Services January 2011 - April 2012
CIGNA Group Insurance October 2010 - January 2011
Symcare Personalized Health Solutions Inc. (J&J) December 2009 - November 2010
JP Morgan Chase November 2007 - December 2008
e-duction May 2006 - November 2007
Applied Card Systems March 2005 - May 2006
MSRC, Temple University May 2001 - January 2005
Skills
Visio, SDLC, Integration, Process Improvement, Software Documentation, SQL, Unix, Quality Assurance, Project Management, Oracle, Team Leadership, Service Delivery, Consulting, Technical Documentation, Microsoft SQL Server, MS Project, Training, Communication, Alfresco, MicroStrategy Reporting, Atlassian JIRA, Confluence, Incident Management, Change Management, Active batch
Education
Temple University 2002 — 2004
Master's, Management Information Systems
University of Mumbai 1996 — 2000
B.E., Electronics Engineering
Indian High School 1984 — 1995
High school, Computer Science
Arkansas Blue Cross Blue Shield March 2011 - Present
Arkansas Blue Cross Blue Shield November 2008 - February 2011
Arkansas Blue Cross Blue Shield November 2005 - October 2008
FIS - Fidelity Information Services June 2002 - November 2005
Skills
COBOL (Mainframe and..., DB2 (Mainframe and AIX), MVS/JCL, SQL, IBM Utilities, DW System knowledge, Ab Initio GDE, Ab Initio Conduct>It, Ab Initio EME, UNIX AIX/OS, UNIX AIX scripting and..., Endevor, Xpediter, Oracle, HTML, Intertest, CICS, POS
Education
University of Central Arkansas 1998 — 2002
Bachelor of Business Administration (BBA), Computer Information Systems
FIS - Fidelity Information Services February 2015 - Present
TycoTIS- Simplex Grinnell January 2009 - January 2015
L.E. Consulting & Training May 2008 - June 2009
Dell 2006 - 2008
Ford Motor Credit Company April 2003 - March 2006
Ford Motor Credit Company May 1999 - April 2003
Primus Automotive Financial Services 1994 - 1999
Skills
Change Management, Business Process Mapping, Business Process..., Six Sigma, Business Process..., Process Improvement, Program Management, Project Management, Strategy, Management, Operations Management, Leadership, Project Planning, Analysis, Training, Lean Manufacturing
Education
Université du Québec en Outaouais 2009 — 2012
Master's Degree in Project Management, Project Management
Université du Québec 2006 — 2008
CPM, Project Management
Deloitte July 2015 - Present
FIS - Fidelity Information Services September 2014 - Present
Nielsen Media Research December 2012 - Present
FIS - Fidelity Information Services September 2014 - May 2015
Robbin Gioia June 2011 - June 2013
Booz Allen Hamilton February 2009 - April 2011
Raytheon Solipsys August 2003 - October 2008
Raytheon February 1987 - March 2003
Skills
Software Engineering
Education
University of Central Florida 1980 — 1982
BSET, Computer Engineering
University of Central Florida
Bachelor's degree, Computer Engineering Technology
Looking for an exciting new job opportunity May 2015 - Present
Habitat for Humanity of Jacksonville (HabiJax) April 2012 - August 2014
Lender Processing Services 2007 - 2012
FIS - Fidelity Information Services 2004 - 2007
FIS - Fidelity Information Services 2002 - 2004
Alltel Information Services 1998 - 2002
Computer Power, Inc and CPI Acquisition, Inc. 1992 - 1998
Skills
Fundraising, Non-profits, Forecasting, Accounting, Budgets, Strategic Planning, Grant Writing, Process Improvement, Community Outreach, Public Speaking, Event Planning, Financial Operations, Microsoft Excel, Program Development, Team Building, Nonprofits, Leadership, Management, Finance, Risk Management, Vendor Management, Business Analysis
Education
University of North Florida
Accounting and Finance
FIS - Fidelity Information Services 2012 - Present
Saratoga Financial Systems 2011 - 2012
First Citizens Bank 2006 - 2010
SunTrust Bank 2003 - 2006
SunTrust Bank June 1997 - November 2003
Skills
Enterprise Software, Program Management, SDLC, Business Process..., Governance, Software Development, Data Center, Strategic Planning, Information Technology, Leadership, Quality Assurance, Banking, Disaster Recovery, Project Management, IT Management, Integration, Mergers & Acquisitions, Vendor Management, Relationship Management, Financial Services, Executive Management, Testing
Education
University of North Carolina at Chapel Hill 1981 — 1985
BS Finance
FIS May 2015 - Present
FIS - Fidelity Information Services July 2007 - Present
First Tennessee Bank March 2003 - July 2007
First Horizon National Corporation 2003 - 2007
Skills
Project Managment, Project Management, Process Improvement, Disaster Recovery, Vendor Management, IT Management, Data Center, Business Continuity, Management, Outsourcing, Program Management, Servers, CRM, SharePoint, PMP, SDLC, Requirements Analysis, System Administration, Networking, IT Service Management, Security, Visio, Service Delivery, PMO, Software Project..., Business Analysis, Information Technology, Business Process, ITIL, IT Strategy, Enterprise Architecture, Risk Management, IT Operations, Integration, Project Portfolio..., Requirements Gathering, Business Intelligence, Software Documentation, Governance, Enterprise Software, Cloud Computing, Business Requirements, MS Project, Business Process..., Virtualization, Change Management, Telecommunications, Cross-functional Team..., SaaS, Software Development
Education
The University of Memphis 1973 — 1978
BBA, Finance and Financial Management Services
Hillcrest High School 1970 — 1973
FIS June 2008 - Present
FIS - Fidelity Information Services March 2004 - May 2008
Georgia-Pacific LLC June 2001 - March 2004
Skills
Quality Assurance, Testing, Manual Testing, Oracle, Planview, Microsoft Excel, User Acceptance Testing, HRIS, Business Analysis, Requirements Analysis
Education
University of Florida 1997 — 2001
Bachelor of Science (B.S.), Human Resources Development
CLEAResult April 2015 - Present
CLEAResult April 2013 - Present
FIS - Fidelity Information Services June 2006 - January 2012
Centers for Youth and Families September 2000 - June 2006
Skills
Motivation, Work Ethic, Positive Team Player, Leadership, Organization, Program Management, Project Management, Employee Training, Documentation Practices, Multi Tasking, Enthusiastic..., Athletics, Event Planning, Inspiring People, Inspiring Teams, Customer Satisfaction, Team Building
Education
University of Central Arkansas 1995 — 2000
Bachelor of Science (B.S.), Psychology
FIS - Fidelity Information Services June 2003 - Present
Edge Consulting August 2000 - June 2003
Regions Financial Corporation June 1998 - August 2000
Skills
Advanced Loan System
Education
Troy University 1995 — 1998
Bachelor's degree, Mathematics and Computer Science
Lowe's Companies, Inc. September 2014 - Present
Atkins August 2007 - September 2014
Verizon Wireless November 2005 - July 2007
Atkins December 2004 - October 2005
FIS - Fidelity Information Services September 2004 - November 2004
Verizon Wireless August 1999 - September 2004
Skills
Forecasting, Analysis, Management, Process Improvement, Data Analysis, Integration, Finance, Auditing, Operations Management, Microsoft Excel, Sales, Sarbanes-Oxley Act, Invoicing, Customer Service, Sales Operations, PowerPoint, Policy, Oracle, P&L
Education
University of Central Florida
Bachelor of Science, Business Administration
Florida Department of Health August 2015 - Present
FIS - Fidelity Information Services February 2013 - August 2015
Adecco Personnel Services September 2012 - October 2012
Department of Economic Opportunity March 2011 - March 2012
Convergys August 2003 - October 2009
Skills
Human Resources, Customer Service, Analysis, Public Speaking, Team Leadership, Data Analysis, Budgets, Microsoft Excel, Strategic Planning, Project Planning, Organizational..., Employee Benefits, Marketing Strategy, Administrative..., Process Scheduler, Training, Market Research, Analytical Skills, Software Documentation, Vendor Management, Call Centers, Organization &..., Business Decision Making, Geographic Information..., Spatial Analysis, Written & Oral..., Geoprocessing, Leadership, Geological Mapping, Process Improvement, Access, Research, Program Management, Supervisory Skills, Teamwork, Microsoft Office, PowerPoint, Policy, Team Building, Management
Education
University of South Florida 2015 — 2017
Master's of Science, Health Informatics
Colorado Technical University Online 2010 — 2012
Masters of Business Administration, Health Care Management
Colorado Technical University Online 2009 — 2010
Bachelor of Science, Business Administration with Concentration in Health Care Management
Wakefly June 2015 - Present
Mediagistic December 2014 - June 2015
Amplify Reach September 2013 - April 2015
Mediagistic May 2014 - December 2014
Bisk Education October 2013 - May 2014
Bisk Education October 2012 - October 2013
Intuition Systems, Inc. Bill2Pay February 2011 - October 2012
Magro Law Firm 2007 - 2011
FIS - Fidelity Information Services 2002 - 2006
Herbalife International, Inc. 1996 - 2002
Skills
Strategic Planning, Internet Marketing, Marketing Strategy, Lead Generation, Email Marketing, Spanish, Web Marketing, Customer Service, SEM, CRM, Interactive Marketing, PPC, Integrated Marketing, Marketing Management, SEO, Inbound Marketing, Keyword Research, SEO copywriting, SEO Audits, Online Lead Generation, Social Media Marketing, Google Analytics, Google Webmaster Tools, Omniture, Online Marketing, Team Management, Customer Relations, Team Leadership, Team Building, Blogging, Link Building, Web Analytics, Digital Marketing, Competitive Analysis, Strategy, Marketing, B2B Marketing, B2C marketing, Brand Management, Presentations, Website Development, Marketing Automation, Trade Shows, Marketing Communications, Sales Automation, Advertising, B2B, Content Management, Content Strategy, Mobile Marketing
Education
University of South Florida - College of Business Administration 2012 — 2015
MBA - Master of Business Administration, Business Administration and Management, General
University of San Francisco 2012 — 2013
Advanced Professional Internet Marketing, Marketing
Universidade Paulista 1991 — 1994
Propaganda e Marketing, Marketing & Advertising
Dassault Falcon Jet January 2015 - Present
PROS July 2014 - January 2015
FIS - Fidelity Information Services August 2013 - May 2014
FIS - Fidelity Information Services June 2013 - August 2013
University of Arkansas August 2011 - August 2013
FIS - Fidelity Information Services June 2012 - August 2012
University of Arkansas August 2010 - May 2011
Skills
Minitab, Arena Simulation..., Operations Research, Microsoft Office, Microsoft Office..., AutoCAD, C++, HTML, Microsoft SQL Server, VBA, XML, Programming, SharePoint, Microsoft Word, PowerPoint, Data Analysis, Research, Public Speaking, Business Analysis, Visual Basic, Project Management, Microsoft Excel, SQL, Process Improvement
Education
University of Arkansas at Fayetteville 2009 — 2014
Bachelor of Science (BS), Industrial Engineering
Tuscaloosa Chevrolet Inc July 2014 - April 2015
FIS - Fidelity Information Services December 2013 - July 2014
WVUA-TV June 2013 - December 2013
Publix Super Markets May 2012 - December 2013
Cobb Hollywood 16 Theaters December 2006 - May 2012
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, HTML, Creative Writing, Camera Operating, Voice Acting, Leadership, Facebook
Education
University of Alabama 2010 — 2013
Bachelor of Telecommunication and Film, Telecommunication and Film Production
University of Alabama 2010 — 2013
Bachelor's degree, Telecommunication and Film
Sykes November 2014 - Present
FIS - Fidelity Information Services September 2013 - November 2014
Hewlett-Packard July 2012 - July 2013
SubTeach USA September 2009 - May 2012
Papa John's Pizza August 2008 - August 2009
Pizza Hut June 2006 - June 2008
The Heritage Company May 2005 - May 2007
University of Central Arkansas January 2003 - December 2006
Boys and Girls Clubs of America March 2005 - July 2005
Skills
Computers, Programming Languages, C++, Visual Basic, SQL, HTML, Java, Windows & Mac operating..., Adobe Acrobat, Adobe Professional, Oracle, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft Visual Studio..., Training, Disk Imaging, Printer Drivers, Social Networking, Networking, Computer Hardware, Solid computer skills, Computer Software..., Deliveries, Team Building, Teamwork, Tutoring, Academic Tutoring, Teaching, Technology, Information Technology, Outlook Express, CompTIA A+ Certification, Entertainment, Entrepreneurship, Social Entrepreneurship, Web Design, Web Development, Call Centers, Data Analysis, Data Entry, Musicians, Singing, HP, Facebook, Twitter, LinkedIn, Marketing, Customer Satisfaction
Education
Walden University 2014 — 2015
Master of Science (M.S.), Information Technology
University of Phoenix 2008 — 2009
Master of Business Administration (MBA), Business Administration and Management, General, 3.65 (A)
University of Central Arkansas 2001 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.5 (A)
Stephens Inc. December 2014 - Present
FIS - Fidelity Information Services July 2011 - December 2014
The Capital Bank June 2010 - June 2011
Skills
Business Analysis, SDLC, IIS, Business Requirements, Requirements Analysis, Requirements Gathering
Education
University of Arkansas at Fayetteville 2006 — 2010
Bachelor of Applied Science (BASc), Finance
Saval Foodservice September 2012 - Present
ARGO Systems, LLC. March 2011 - September 2012
FIS - Fidelity Information Services August 2001 - June 2009
Skills
Payroll, Microsoft Excel, Microsoft Word, QuickBooks, Deltek, GCS Premier, Client Billing, Invoice Processing, Teamwork, Close Attention to..., Payroll Taxes, Multi-state Payroll..., Payroll Analysis, Vendor Management, Drafting Policies, Procedure Creation, Internal Audit, Inventory Management, Customer Support, Accounts Payable, Account Reconciliation, Training, Employee Benefits, Human Resources, Budgets, Accounts Receivable, Access
Education
University of Maryland Baltimore County 1988 — 1990
Bachelor of Arts (BA), Modern Languages and Linguistics
University of Maryland College Park 1985 — 1988
Romance Languages, Literatures, and Linguistics
FIS - Fidelity Information Services April 2014 - Present
PCPol Computers February 2011 - Present
Amway Global 2013 - 2013
TEMENOS, USA August 2008 - February 2011
2005-2008 August 2008 - February 2011
2004-2005 September 2004 - February 2005
Fiserv 2000 - 2005
FISERV-CBS INTERNATIONAL January 2000 - January 2004
Skills
SQL, Banking, Windows, Access, Visio, Microsoft Office, Gap Analysis, Core Banking, Requirements Analysis, Business Analysis, User Acceptance Testing, Data Migration, Business Requirements, Testing, Business Process, Payments, Banking Software, SWIFT, Systems Analysis, Integration, Software Implementation, Requirements Gathering, Databases, Retail Banking, Project Implementation, Functional..., Analysis, SQL Server, Documentation, Business Intelligence, Quality Assurance, Consultancy, XML, Data Warehousing, Internet Banking, Agile, T24, Windows 7, Windows XP Professional, Tablet PC, Mac OS X, iWork, iPhoto, iPod, iTunes, iCal, Mac/PC proficient, Adobe Acrobat, Adobe Photodeluxe, Apple Software
Education
University of Phoenix 2003 — 2004
Undergraduate, Information Technology
Universidad Dominicana O&M 1989 — 1991
Licenciado, Administracion Bancaria
Instituto Dominicano de Capacitacion Bancaria 1986 — 1989
Tecnico, Adminstracion Bancaria
Tomoka Eye Foundation January 2014 - Present
FIS - Fidelity Information Services August 2010 - May 2015
FIS Regulatory Advisory Services June 2009 - July 2010
Metavante Regulatory Services April 2006 - May 2009
Skills
Compliance, AML, Banking, Compliance Management, Team Leadership, Risk Management, Loans, Leadership, Fraud, Financial Services, Financial Risk, Enterprise Risk..., Operational Risk..., KYC, Credit, Payments
Education
University of Pittsburgh School of Law 1997 — 2000
J.D., Law
University of South Florida 1993 — 1997
B.A., Political Science
Tyco International September 2011 - Present
Fidelity Information Services December 2010 - July 2011
FIS - Fidelity Information Services February 2009 - December 2010
FIS - Fidelity Information Services April 2008 - February 2009
FIS - Fidelity Information Services March 2004 - April 2008
Aurum Technology January 2000 - March 2004
Electronic Data Systems February 1998 - January 2000
Skills
Project Management, Performance Management, Leadership, Process Improvement, Business Analysis, PMO, PMP, Change Management, Management, Vendor Management, Software Development, Software Implementation, Quality Assurance, Software Documentation, Project Portfolio..., Team Building, SDLC, Program Management, Enterprise Software
Education
Internal company Training
Texas Woman's University
General Studies with emphasis in Business
FIS - Fidelity Information Services January 2013 - Present
mFoundry July 2011 - December 2012
Posit Science March 2009 - February 2011
Posit Science February 2008 - February 2009
Skills
Product Management
Education
University of California, Berkeley 2005 — 2007
BA, Sociology
Fidelity National Information Services June 2012 - Present
3000BC 2013 - 2013
Bank of America April 2010 - April 2012
Bank of America 2005 - 2010
FIS - Fidelity Information Services April 2004 - 2005
Fidelity Information Services August 1999 - April 2004
Bank of Jamaica 1986 - 1999
Skills
Business Analysis, Business Management, Deployment, Teamwork, Team Oriented, Professional..., Coaching, Issues Management, Software Design, Integration Testing, Test Director, Test Planning, Software Documentation, Multitasker, Quality Center, Process Improvement, Technical Writing, Commercial Lending, Syndications, Management Consulting, Team-oriented, Integration, Visio, Banking, Business Requirements, MS Project, Management, Requirements Analysis, Team Leadership, SDLC, Public Relations, System Deployment, Software Project..., Requirements Gathering, Business Process, Leadership, Project Management, Systems Analysis, Analysis, Testing, DB2, Vendor Management, Business Intelligence, Consulting, Data Warehousing, SQL, User Acceptance Testing, SharePoint, Business Process..., IT Strategy
Education
University of Miami - School of Business 1982 — 1984
MBA, Finance
University of Miami - School of Business 1982 — 1984
MS, Computer Information Systems
FIS - Fidelity Information Services July 2014 - Present
Waukesha County Technical College August 2010 - Present
Fidelity National Information Services February 2014 - July 2014
U.S. Bank August 2012 - February 2014
U.S. Bank April 2007 - August 2012
U.S. Bank January 2001 - April 2007
Education
University of Phoenix
Master, Information Systems
University of Phoenix
Bachelor of Science, Information Technology
Waukesha South High School
FIS - Fidelity Information Services January 2015 - Present
Fidelity National Information Services May 2012 - December 2014
Fidelity National Information Services April 2010 - April 2012
Universal North America December 2008 - April 2010
Deloitte September 2001 - November 2008
BayCare Health System January 2003 - October 2003
Skills
Internal Controls, Sarbanes-Oxley Act, US GAAP, CPA, SEC filings, Accounting, Auditing, Sarbanes-Oxley, GAAP, Internal Audit, Enterprise Risk..., Financial Reporting, External Audit, Process Improvement, Financial Accounting
Education
University of South Florida - College of Business Administration 2000 — 2001
Masters, Accounting
University of South Florida - College of Business Administration 1998 — 1999
Bachelor of Science, Accounting
University of Oklahoma 1987 — 1992
Audit Manager at Citibank August 2015 - Present
HSBC Private Bank July 2012 - July 2015
FIS - Fidelity Information Services April 2011 - July 2012
FIS Group September 2008 - July 2011
Fidelity Information Services March 2007 - August 2008
R G - Crown Bank February 2006 - March 2007
Lider Calcados January 2001 - January 2006
Option Calcados January 1996 - January 2001
NationsBank (Present Bank of America) January 1991 - January 1996
Skills
IFRS, GAAP, Microsoft Excel, ERP, Financial Statements, Management, Oracle, Sarbanes-Oxley Act, Auditing, Financial Reporting, Internal Controls, Financial Analysis, Accounting, Financial Accounting, Risk Management, Variance Analysis, Financial Risk, Internal Audit, Finance, Forecasting, Banking
Education
University of South Florida 1989 — 1991
BA, Accounting
University of South Florida 1987 — 1989
BS, Finance
Ceridian March 2015 - Present
FIS - Fidelity Information Services April 2012 - March 2015
Ceridian Canada Ltd. December 2004 - April 2012
Pembina Trails School Division September 2002 - December 2004
EDS Canada July 1998 - August 2002
Computer Distributors of Canada November 1995 - July 1998
Compucentre April 1989 - November 1995
Skills
Active Directory, Windows Server, Networking, DHCP, Powershell, VBScript, ASP.NET, Visual Studio, IIS, DFS, RBAC, Disaster Recovery, System Administration, Virtualization, Windows 7, IT Management, Microsoft Exchange, SharePoint, VMware, Network Administration, Data Center, Active Directory..., Blackberry Enterprise..., DNS, Servers, Citrix, VPN, High Availability, ITIL, Microsoft Technologies
Education
University of Manitoba 1990 — 1995
Bachelor, Computer Science
FIS - Fidelity Information Services January 2015 - Present
H&R Block November 2014 - Present
Ally Financial Inc. August 2014 - October 2014
Walmart November 2013 - August 2014
The Heritage Company January 2012 - November 2012
Walmart May 2010 - June 2011
Skills
1.The ability to think..., 2.Excellent computer..., 3.Efficient..., 4.Interacts well with a..., 5.Acceptable customer..., 6.Ability to maintain..., 7.Capable of handling..., 8.Prospecting skills...
Education
University of Central Arkansas 2010 — 2013
Business Administration, Management and Operations, 2.0
West Memphis High School 2007 — 2010
High School Diploma, Accounting and Business/Management, 3.7
BMO Harris Bank July 2014 - Present
MB Financial Bank August 2012 - July 2014
FIS - Fidelity Information Services May 2011 - August 2012
FIS October 2009 - May 2011
Fidelity National Information Services 2007 - 2009
Fidelity National Information Services 2005 - 2007
Fidelity National Information Services 2003 - 2005
Skills
Credit/Debit Rewards..., Client/Vendor Contract..., Sales Proposal (RFP)..., Product Sales, Profit Generating..., Strategic Client..., Program Performance..., Project Management, Product Management, Business System Design, Training Facilitation, Marketing Plan Creation, Engaging Public Speaker, Loyalty Programs, Merchant-funded Rewards, Computer Program, Rewards, Sales, Internet Banking, Business Process, Credit, Financial Services, Business Strategy, BSP, Credit Cards, Strategic Planning, Banking, Strategic Partnerships, Strategy, Payments, Management Consulting, Electronic Payments, Consulting, Payment Systems, Payment Card Processing, Marketing, Mobile Payments, Debit Cards, Product Development, Cards, Vendor Management, Relationship Management, Business Requirements
Education
University of South Florida
Bachelor of Arts (BA), Speech Communication and Rhetoric
SunTrust Robinson Humphrey June 2015 - Present
FIS - Fidelity Information Services June 2014 - August 2014
Skills
Time Management, Microsoft Excel, Data Entry, Productivity, Operational Risk..., Confluence, Microsoft Office, Enjoy Working with..., Web Design, Entrepreneurship, Work in A Fast Paced..., Passion for Helping..., Social Media, Innovation, Leadership, Customer Service, Public Speaking, PowerPoint, Social Networking, Social Skills, Microsoft Word, Research, Teamwork, Social Media Marketing, Facebook, Friendly Personality, Event Planning, Volunteering
Education
University of Florida 2012 — 2016
Bachelor of Business Administration (B.B.A.), Finance, General
Ponte Vedra High School 2008 — 2012
WorkFusion September 2015 - Present
BNY Mellon October 2013 - August 2015
FIS - Fidelity Information Services September 2011 - July 2012
Accenture June 2009 - June 2009
Skills
Project Management, Teamwork, Business Analysis, Leadership, Microsoft Office, Systems Analysis, Problem Solving, iOS, Tableau, Data Management
Education
The University of Salford 2009 — 2013
Bachelor of Science (BSc) Business Information Technology With Professional Experience, First Class Honours
Rivington and Blackrod High School and 6th Form 2007 — 2009
Double IT Award, Graphics, Geography, 4 A levels
St.James' CE Secondary School 2002 — 2007
English Language and Literature, General, Mathematics, Science, Geography, Graphics, IT Double Award, 9 GCSE Grades A*-C
CSC July 2012 - Present
FIS - Fidelity Information Services February 2010 - June 2012
Blockbuster August 2007 - August 2009
University of Delaware September 2006 - June 2007
Skills
SQL, C, C++, Java, Microsoft Office, HTML, PHP, JavaScript, MySQL, Profile Scripting...
Education
University of Delaware 2005 — 2009
BS, Computer and Information Sciences
Morgan Stanley November 2014 - Present
Merrill Lynch April 2014 - November 2014
FIS - Fidelity Information Services April 2013 - April 2014
J. Macklin's Grill January 2013 - April 2013
Part-Time Client Associate August 2009 - January 2013
J. Macklin's Grill August 2009 - January 2013
Old Chicago Restaurants November 2007 - August 2009
Skills
Strong work ethic, Team Leadership, Project Management, Communication Skills, Microsoft Word, Microsoft Excel, Outstanding time..., Highly personable, Self-motivated Team..., Interpersonal Skill, Marketing, Customer Service, Time Management, Customer Satisfaction, Training, Management, Leadership, Teamwork, Sales, Access, Microsoft Office
Education
University of North Texas 2008 — 2012
Bachelor of Business Administration (BBA), Finance
Farmington High School
FIS - Fidelity Information Services August 2015 - Present
FIS - Fidelity Information Services October 2012 - August 2015
Accuvant August 2009 - October 2012
BWHS 2007 - 2011
Symantec August 2007 - August 2009
Government Agency 2005 - 2007
United States Air Force 1985 - 2007
Skills
Security, Computer Security, Information Security, Vulnerability Assessment, Information Assurance, Network Security, DoD, Information Security..., Security Clearance, Security+, Leadership, Integration, CEH, Systems Engineering, Security Audits, CISSP, Intrusion Detection, IDS, Information Technology, Encryption, Firewalls, Identity Management, Visio, IPS, VMware, Computer Forensics, Consulting, Military, Enterprise Architecture, Network Administration, Disaster Recovery, TCP/IP, SaaS, Management, Active Directory, Physical Security, Data Center, Security Management, Configuration Management, Business Continuity
Education
U.S. Air Force Institute of Technology 1996 — 1997
MS, IRM
FIS - Fidelity Information Services May 2014 - Present
Fidelity National Information Services April 2013 - Present
First BanCorp May 2011 - April 2013
Synapsis,Inc. August 2009 - May 2011
Metro IT Resources October 2004 - August 2009
Khalil Dance Troupe January 2001 - June 2005
Softek, Inc. March 1996 - October 2004
Arabian Fantasy Dance May 1992 - January 1999
Windsor Systems Group of Of PR June 1992 - March 1996
Skills
SDLC, Business Analysis, Microsoft SQL Server, SQL, Visio, MS Project, Software Project..., ASP.NET, Software Development, Software Quality..., Databases, Oracle, Requirements Analysis, PL/SQL, Software Documentation, Systems Analysis, SharePoint, Requirements Gathering, Programming, Analysis, Testing, Business Requirements, COBOL, Microsoft Project
Education
University of Phoenix 2007 — 2009
MBA, Technology Management and Human Resources Management
University of Puerto Rico 1986 — 1991
BS, Information Systems
SIM South Florida Chapter 2015 - Present
FIS - Fidelity Information Services January 2012 - Present
SIM Atlanta June 2012 - June 2014
The Experts, Inc. (www.expertsit.com) July 2007 - January 2012
SIM-Atlanta June 1999 - June 2011
Modis, Inc 1996 - 2007
System One Technical July 1995 - December 1996
TransUnion March 1994 - July 1995
Datek Limited March 1993 - March 1994
Skills
Outsourcing, Recruiting, Management, Vendor Management, Business Development, Information Technology, Start-ups, Networking, Account Management, Professional Services, Human Resources, Sales, Business Intelligence, Technical Recruiting, Sales Process, Strategic Planning, Selling, Cloud Computing
Education
University of Florida 1988 — 1992
Bachelor's degree, Political Science
Myers Park High School 1985 — 1988
FIS - Fidelity Information Services October 2014 - Present
Colorado Technical University October 2010 - Present
Colorado Technical University 2010 - 2015
Walmart August 2011 - October 2014
First Community Services January 2008 - June 2011
EVERTEC, INC January 1998 - December 2007
National Credit Bank December 1995 - December 1997
Banco Popular Dominicano October 1982 - October 1989
Skills
IT Strategy, PMP, SDLC, Program Management, Project Management, Change Management, Business Analysis, ITIL, Strategy, IT Service Management, Strategic Planning, Software Development, Risk Management, Agile Project Management, Leadership Development, Process Management, Software Development..., Professional Services, Programming, Entrepreneurship, Professional Mentoring, College Teaching, Development & delivery..., ITIL Service Strategy, Delivering Technical..., PMO Services, Software Lifecycle, Researcher, CA Clarity, ITIL Process..., Classroom Delivery, Enterprise Consulting, Teaching Adults, Project Manager..., Entrepreneur Skills, Project Facilitation, Technical Course..., E-learning..., Strategist, Strategic Services, Enterprise Portfolio..., Niku Clarity, Open Workbench, TeamForge, Intertest, Software Release..., Course Material, Stakeholders, Payment Systems, Facilitation
Education
University of Phoenix 2006 — 2010
Doctoral, Management and Leadership
University of Phoenix 1999 — 2001
MBA, Technology Management
Universidad Nacional Pedro Henríquez Ureña 1982 — 1986
BS, Informatica / Computer Sciences
Arkansas Industrial Machinery June 2014 - Present
Fidelity Information Services April 2012 - March 2013
FIS - Fidelity Information Services June 2010 - April 2012
Harte Hanks August 2008 - July 2009
West Asset Management February 2006 - August 2008
RAB Marketing April 2003 - February 2006
Cooper Standard Automotive July 2001 - April 2003
Geosearch Logging, Inc November 2000 - July 2001
Benchmark Industries, South Arkansas Regional Health Center July 1999 - November 2000
Industrial Controls Associates January 1983 - May 1999
Skills
Call Center, Customer Relations, Six Sigma, Coaching, Telephone Skills, Business Process, Performance Management, Customer Satisfaction, Customer Service, Workforce Management, Operations Management, Process Improvement, Problem Solving, Quality Assurance, People Management, Hiring, Mentoring, Supervisory Skills, Change Management, Strategic Planning, Program Management, Team Building, Microsoft Office, Excel, Quality Management, Customer Experience, Troubleshooting, Team Management, IVR, Sales Management, Data Analysis, Administration, Continuous Improvement, Microsoft Excel, Business Analysis, Call Centers, Forecasting, Leadership, Vendor Management, Human Resources, Budgets, Team Leadership, SharePoint, Analysis, Testing, Outsourcing, Cross-functional Team..., Management, Training, Strategy
Education
Texas A&M University 1979 — 1982
Bachelor of Science, Industrial Distribution/Sales Engineering
Tyler Junior College 1976 — 1978
Associate of Applied Science, Petroleum Technology
FIS - Fidelity Information Services July 2014 - Present
Purloin Studio August 2009 - Present
DISYS January 2014 - July 2014
Kohl's Department Stores November 2010 - January 2014
Circuit City September 2008 - November 2008
Guitar Center November 2005 - August 2008
Guitar Center 2005 - 2008
Guitar Center 2005 - 2008
Skills
Web Design, HTML, Linux, E-commerce, SQL, Java, Adobe Creative Suite, Agile Methodologies, Training, Management, Windows, Sales, OS X, .NET, Networking, XHTML, JavaScript, Visual Basic, Databases, Web Development, REST, Mobile Product..., Mobile Applications, Weblogic, CSS, XML, Oracle Enterprise..., Akamai, Open API, SDLC, Web Applications, Apache, SharePoint, Mobile Devices, Leadership, Business Analysis, Oracle, Requirements Analysis, Software Project..., Integration, Customer Service, Software Development, Microsoft SQL Server, Web Services, Information Technology, Business Intelligence, Troubleshooting, Testing, Vendor Management
Education
University of Phoenix 2008 — 2010
B.S., Software Engineering
University of Wisconsin-Oshkosh 2000 — 2005
B.A., Music Recording Technologies and Music Industry
FIS - Fidelity Information Services July 2006 - Present
SEI Investments 2004 - 2005
Burr Oak Group 1996 - 2003
Skills
Private Wealth..., Operations Management, Customer Relations, Analysis, Microsoft Office, Process Improvement, Compliance, Budgeting, Banking, Training, Family Office Management, Management, Software Documentation, Leadership, Financial Services, Team Leadership, Customer Service, Business Analysis, Asset Management, Portfolio Management, Risk Management, Wealth Management, Investments
Education
University of Minnesota-Twin Cities 1996 — 2012
Business Administration and Management, General
Manhattan Associates June 2015 - Present
FIS - Fidelity Information Services January 2015 - May 2015
Reliance Financial Corporation - An FIS Company November 2009 - January 2015
Weiser LLP April 2007 - November 2009
US Securities & Exchange Commission May 2005 - April 2007
Additional Experience October 1996 - April 2004
Skills
Risk Management, Security, IT Audit, Risk Assessment, Information Security, Project Management, Information Technology, Internal Controls, Leadership, Start-ups, Financial Risk, Analysis, Change Management, Management, Software Documentation, Financial Reporting, Strategic Planning, Program Management, Process Improvement, Cross-functional Team..., Auditing, Governance, Finance, Internal Audit, Business Continuity, Disaster Recovery, Financial Services, Vendor Management, Business Process..., Executive Management, Consulting, Sarbanes-Oxley Act, Securities, Banking, Business Analysis, IT Operations
Education
University of Florida - Warrington College Of Business 2004 — 2005
MBA, Information Technology
University of Virginia 1992 — 1996
BA, Economics
FIS - Fidelity Information Services November 1999 - Present
FIS November 1999 - April 2011
FIS - Fidelity Information Services 1999 - 2011
Skills
Avaya, Servers, Disaster Recovery, VoIP, Technical Support, Windows, Microsoft Office, Customer Service, Leadership, Windows Server, Process Improvement, Troubleshooting, IP, Vendor Management, System Administration, WAN, Linux, SharePoint, Computer Hardware, Project Management, SCCM
Education
University of Florida 1974 — 1979
BA, Music
FIS - Fidelity Information Services June 2015 - Present
Fiserv Lending Solutions February 2000 - December 2013
Answerthink July 1997 - December 1999
eLoyalty May 1996 - July 1997
First Union National Bank November 1994 - May 1997
AT&T Universal Card January 1990 - November 1994
Citibank 1985 - 1990
Skills
Strategy, Leadership, Strategic Partnerships, Business Process..., Call Centers, Recruiting, Financial Services, Vendor Management, Executive Management, Negotiation, Process Improvement, Risk Management, Business Analysis, Management, Operations Management, Outsourcing, Sales, SDLC, Program Management, Business Development, Cross-functional Team..., Project Management, Team Building, Banking, Call Center, Credit, Customer Service, Strategic Planning, Change Management, CRM, Customer Satisfaction, Customer Retention, Customer Insight, Customer Experience, Customer Engagement, Customer Support, Long-term Customer..., Human Resources, Budgets, Project Planning, Relationship Management, Consulting, Account Management, Product Management, Analysis, Team Leadership, Performance Management, Forecasting, Business Strategy, P&L Management
Education
University of Sioux Falls 1975 — 1979
Business Administration and Management, General, 3.2
FIS - Fidelity Information Services July 2013 - Present
FIS February 1995 - July 2013
Fidelity National Information Services February 1995 - July 2013
Skills
Disaster Recovery, Data Center, Cisco Technologies, Vendor Management, Firewalls, VPN, ITIL, VMware, Active Directory, Servers, Windows Server, WAN, Citrix, Information Security, Network Security, Routers, Network Architecture, Switches, Troubleshooting, Routing, TCP/IP, Information Technology, Network Administration, Networking, Infrastructure, Cisco IOS, IT Operations, Security, Network Engineering, DNS, Network Design, System Administration, LAN-WAN, Computer Security, Business Continuity, Operating Systems, Enterprise Architecture, Information Security..., Cisco Routers, PCI DSS
Education
University of Michigan 1989 — 1993
Aerospace, Aeronautical and Astronautical Engineering
Prima Harper, LLC March 2013 - Present
FIS - Fidelity Information Services August 2010 - February 2015
Ceridian 2004 - 2007
Ceridian June 2003 - 2007
Skills
Service Desk, Troubleshooting, SharePoint, Disaster Recovery, SDLC, Windows Server, IT Service Management, Vendor Management, Servers, Software Documentation, Business Analysis, VMware, Visio, Data Center
Education
University at Albany, SUNY 1975 — 1977
FIS - Fidelity Information Services January 2014 - April 2015
FIS - Fidelity Information Services August 2011 - January 2014
Malauzai Software Inc October 2010 - June 2011
Loblolly Consulting, LLC June 2009 - October 2010
Guaranty Bank October 2006 - December 2008
Guaranty Bank January 1999 - September 2006
Guaranty Bank October 1993 - December 1998
Windsor Savings, Austin Tx January 1990 - December 1992
ADP Data Processing/Bisys August 1986 - December 1989
Skills
Project Management, Business Analysis, Process Improvement, Business Intelligence, Management, Vendor Management, SDLC, Program Management, Leadership, CRM, Enterprise Architecture, Data Warehousing, Testing, IT Management, Enterprise Software, Integration, Software Development, Disaster Recovery, IT Strategy, Banking, Security, Data Center, ITIL, Requirements Gathering
Education
University of Houston
Bachelor of Science, Business Technology
University of South Florida Software DevelopmentCraftTek Consulting Inc.April 2013 - Present
Confy.co April 2013 - Present
Cipher-Naught, LLC August 2012 - Present
FIS - Fidelity Information Services April 2008 - August 2012
Education
University of South Florida 1997 — 2007
Edgewater High School
FIS - Fidelity Information Services July 2007 - Present
FIS - Fidelity Information Services April 2003 - June 2007
Alltel Information Services April 1996 - March 2003
CBSI January 1990 - March 1996
Southern Technical College August 1988 - December 1989
Skills
Telecommunications, Network Technologies, Data Center, Project Management, Cisco Technologies, ITIL, Security, MPLS, Management, Networking, IT Strategy, WAN, Disaster Recovery, Process Improvement, IT Management, Integration, Vendor Management, Frame Relay, Outsourcing, Information Technology, Network Design, SDLC, Visio, VoIP, Managed Services, Strategic Planning, Systems Engineering, PMP
Education
University of Arkansas at Little Rock 1980 — 1988
Bachelor's Degree, Major in Computer Science and Minor in General Business/Management
Logic Springs Technologies February 2012 - Present
FIS - Fidelity Information Services August 2011 - February 2012
Brijot Imaging Systems, Inc. April 2010 - August 2011
NCR Corporation January 2008 - April 2010
Alcon Labs February 2001 - January 2008
Gerber Scientific Products January 1998 - January 2000
Pitney Bowes January 1995 - January 1998
Skills
C++, XML, C#, .NET, MFC, SQL Server, Win32, WCF, WPF, Visual Studio, HTML, C, Embedded Systems, Visual C++, JavaScript, SQL, Assembly, Software Development, Web Services, Hibernate, Software Engineering, ASP.NET, Windows, Object Oriented Design, Agile, Multithreading, AJAX, Software Design, OOP
Education
University of New Haven
BS, Electrical Engineering
FIS - Fidelity Information Services June 2014 - Present
Intuition Systems, Inc. May 2009 - May 2014
Ford Motor Company April 2007 - May 2008
Intuition Systems, Inc. May 2004 - April 2007
Skills
SDLC, Customer Service, Networking, Microsoft Office, Visio, Software Documentation, SharePoint, Outlook, Microsoft Excel, Strategic Planning, Microsoft Word, Business Analysis, Leadership, Microsoft SQL Server, Program Management, Troubleshooting, Project Management, Software Development, SQL, Team Building, Process Improvement, Business Process, PowerPoint, Requirements Gathering, MS Project, Systems Analysis, JAD, Agile Methodologies, Business Workflows, Use Case Diagrams, Data Analysis, User Acceptance Testing, Query Analyzer, Requirements Analysis, Databases, Analysis, Software Project..., Team Leadership, Fit/Gap Analysis, Change Requests, Test Scripts, Use Case, User Documentation, Experienced Business..., UAT coordination, Windows, Business Rules, Batch Files, HTML, User Stories
Education
Tallahassee Community College 2006 — 2010
Capital One / ING Direct December 2011 - Present
GMAC ResCap September 2009 - November 2011
Fiserv Lending Solutions April 2008 - July 2009
Vanguard October 2007 - December 2008
AllianzLife February 2007 - March 2008
FIS - Fidelity Information Services 2003 - September 2005
Sanchez Computer Associates 2001 - 2003
Shared Medical Systems 1997 - 2001
Smith Kline Beecham Pharmaceuticals 1996 - 1997
Education
Computer Learning Centers Inc., Philadelphia 1996 — 1997
Diploma in Computer Programming, Computer Science, 4.0 GPA
University of Calcutta
MS in Political Science, Post Graduate
Macy's Systems and Technology April 2014 - Present
FICO May 2013 - April 2014
Fiserv September 2012 - May 2013
FIS - Fidelity Information Services March 2011 - September 2012
Fidelity Information Services January 2003 - September 2012
Skills
Cloud Computing, IT Strategy, SDLC, PMP, Requirements Analysis, Integration, Business Analysis, Process Improvement, Software Project..., Project Portfolio..., Vendor Management, PMO, ITIL, Resource Management, Requirements Gathering, Enterprise Architecture, IT Management, Disaster Recovery, Business Process..., Business Process, IT Service Management, Project Delivery, Outsourcing, Service Delivery
Education
University of Georgia - Terry College of Business 1985 — 1989
Bachelor of Business Administration (BBA), Business Administration and Management, General
FIS - Fidelity Information Services Independent Claims AgentColonial ClaimsMay 2012 - Present
Allstate Insurance Company September 2009 - Present
Primer Insurance Benefits October 2012 - February 2013
Universal Health Care September 2011 - May 2012
2004-2009 Onicon Incorporated November 2004 - February 2009
Baxter Health Care Inc January 2001 - January 2004
Skills
Training, Management, Leadership, Troubleshooting, Project Planning, Six Sigma, Operations Management, Business Process, Networking, Process Scheduler, Hiring, Process Improvement, Customer Service, Call Centers, Access, Microsoft Excel, Temporary Placement, Microsoft Office, Outlook
Education
University of Phoenix 2004 — 2006
Bachelor of Management, Electronics
Remington College
Associate of Science Degree, Electronic Computer Engineering Technology
Saint Petersburg College located in Saint
Saint Petersburg College located in Saint
Bachelor of Science Degree, Organizational Management
University of Phoenix West Central, Florida Campus
Master Degree, Management of Information Systems (MIS)
FIS - Fidelity Information Services 2008 - Present
FIS 2007 - Present
Fidelity National Information Services November 2005 - Present
Toshoku 1990 - 1994
Skills
Business Analysis, Visio, SDLC, Vendor Management, Testing, Process Improvement, Software Documentation, MS Project, Risk Management, Credit Cards, Business Requirements, Integration, Quality Assurance, Requirements Analysis, Requirements Gathering, SharePoint, Software Project...
Education
University of South Florida
ARGO November 2014 - Present
Gamer Nation LLC / d20Radio January 2008 - Present
FIS - Fidelity Information Services October 2012 - November 2014
ARGO Data Resource Corporation December 2011 - October 2012
ARGO Data Resource Corporation 2007 - January 2012
Bank of Texas 2006 - 2007
Wells Fargo Bank 1992 - 2006
Skills
Banking, SDLC, Requirements Gathering, Management Consulting, Sales Management, Executive Consultation, Research Development, Leadership, Strategic Partnerships, Strategic Thinking, Strategic Leadership, Requirements Analysis, Sales, Retail Banking, Strategy, Software Documentation, Product Management, Game Development, Game Design, Production Managment, Project Management, Business Intelligence, Vendor Management, Software Project..., CRM, Business Analysis, Integration, SaaS, Software Development, Business Process..., Process Improvement, Enterprise Software, Business Process, Visio, Enterprise Architecture, Agile Methodologies, PMP, Agile Project Management, Program Management, Dedicated Professional
Education
The University of Texas at Austin
FIS - Fidelity Information Services April 2015 - Present
Self Employed August 2014 - November 2014
CMC Funding, Inc. August 2013 - August 2014
CMC Funding Inc., (wholly owned subsidiary of Capital Markets Cooperative) January 2012 - August 2013
Capital Markets Cooperative January 2007 - January 2012
HomeSouth Mortgage Corporation March 2004 - December 2006
Florida Bank Mortgage December 2002 - February 2004
HomeSide Lending April 1988 - December 2002
Skills
Mortgage Lending, Credit, Capital Markets, Banking, Loan Origination, Portfolio Management, Loans, Mortgage Banking, Project Management, Customer-focused, Financial Analysis, Management, Risk Management, Residential Mortgages, FHA, Credit Analysis, Fixed Income, Loss Mitigation, Asset Management, Underwriting, Finance, Relationship Management, Bonds, Real Estate, Financial Services, Investments, Loan Servicing, Commercial Lending, Customer Service, Financial Structuring, Credit Risk
Education
University of North Florida - College of Business Administration
BA, Business Administration and Management, General
FIS - Fidelity Information Services January 2014 - Present
FIS April 2008 - January 2014
eFunds Corporations January 2003 - December 2007
eFunds Corporation January 2000 - December 2002
Deluxe Corporation January 1984 - December 2000
Skills
Product Management, SaaS, Business Analysis, Payments, Electronic Payments, Account Management, Financial Services, ACH, Banking, Sales Management, Portfolio Management, Credit Cards, Debit Cards, New Business Development, Strategy, Business Strategy, Salesforce.com, Risk Management, Vendor Management, CRM, Internet Banking, Payment Systems, Relationship Management, Channel Partners, Strategic Partnerships, Payment Card Processing, Outsourcing, Sales, Mobile Payments, Executive Management, Sales Process, Leadership, Business Development, Solution Selling
Education
University of Minnesota-Twin Cities 1979 — 1985
Promoter.io April 2014 - Present
FIS - Fidelity Information Services February 2014 - April 2014
mFoundry July 2009 - February 2014
SpeedDate.com September 2008 - April 2009
Bodukai Inc. December 2007 - June 2008
Skills
Determined, Focused, Innovative Thinking, Open-minded, Inspiration, AJAX, iPhone Application..., iPhone, Subversion, Git, Objective-C, Java, JavaScript, CSS, HTML, JSON, Front-end, iOS
Education
University of San Francisco 2004 — 2008
Bachelors of Science, Computer Science
Chase September 2015 - Present
Protect Youth Sports May 2010 - July 2015
FIS - Fidelity Information Services November 2013 - February 2015
Citi January 2010 - June 2010
Walt Disney Travel Co November 2003 - March 2010
Progress Energy June 2005 - November 2006
Verizon Communications January 1997 - May 2003
Skills
Sales Management, New Business Development, Account Management, Sales, Team Building, Negotiation, Direct Sales, Key Account Management, Strategic Planning, Solution Selling, Customer Service, Business Development, Sales Operations, Leadership, Sales Process, Call Centers, Team Leadership, Program Management, Selling, Microsoft Office, Training, PowerPoint, Time Management
Education
University of Florida 1990 — 1993
FIS - Fidelity Information Services January 2015 - Present
Theatre Jacksonville June 2013 - Present
FIS January 2015 - Present
Bi-Lo Holdings March 2013 - December 2014
PSS World Medical July 2009 - March 2013
Marcus & Millichap December 2008 - June 2009
Caterpillar Financial May 2008 - August 2008
Skills
Financial Analysis, Management, Hyperion HFM, Hyperion Enterprise, Access, Microsoft Excel, Financial Modeling, Budget Forecasts, JD Edwards, Valuation, Accounts Receivable, Finance, Forecasting, Leadership
Education
University of Florida 2005 — 2009
Bachelor of Science (B.S.), Finance
University of Florida - Warrington College Of Business 2005 — 2009
Bachelor of Science, Finance and Real Estate
4 S Technologies, LLC May 2013 - Present
Lender Processing Services January 2008 - May 2013
The National Firm April 2006 - January 2008
FIS - Fidelity Information Services October 1993 - April 2006
Education
University of Minnesota-Twin Cities
Advantor Systems Corporation July 2015 - Present
FIS - Fidelity Information Services January 2012 - July 2015
Various Projects 2009 - April 2012
Xyratex August 2008 - April 2009
FTCE Certification 2007 - 2008
Office Depot 2006 - 2007
Office Depot 2004 - 2006
Skills
Product Management, Storage, CRM, Leadership, Sales, Strategy, Product Marketing, Cross-functional Team..., Pricing, Account Management, Sales Process, Salesforce.com, B2B, Sales Operations, Enterprise Software, Cloud Computing, Team Building, Sales Management
Education
University of Phoenix 2010 — 2011
Masters of Science in Accountancy, Accounting
University of Central Florida - College of Business Administration 2002 — 2006
Bachelor of Science in Business Administration, Business Management
FIS - Fidelity Information Services January 2013 - Present
FIS - Fidelity Information Services June 2012 - December 2012
FIS - Fidelity Information Services January 2009 - June 2012
BroadSource, Inc. January 2008 - January 2009
BroadSource, Inc. January 2007 - July 2008
Keller Williams Realty September 2003 - December 2007
Digital Insight January 2005 - December 2006
Digital Insight September 1997 - December 2003
Skills
Leadership, Program Management, Project Management, Account Management, Vendor Management, Business Analysis, Process Improvement, Strategic Planning, Management, Training, Cross-functional Team..., Project Planning, CRM, Customer Service
Education
The University of Georgia 1997 — 2001
Business Administration and Management, General
FIS - Fidelity Information Services August 2014 - Present
UnitedHealth Group October 2012 - August 2014
Accenture September 2008 - September 2012
Honeywell January 2008 - August 2008
Target January 2004 - December 2007
Skills
Financial Analysis, Financial Reporting, Forecasting, Data Analysis, Internal Controls, SAP, Sarbanes-Oxley Act, Auditing, Account Reconciliation, Accounting, Analysis, Business Analysis, Business Process..., Corporate Finance, Essbase, Finance, Financial Modeling, Hyperion Enterprise, IFRS, Internal Audit, Management, Managerial Finance, Negotiation, Process Improvement, Risk Management, Strategic Financial..., Variance Analysis, ERP, Financial Accounting, Financial Forecasting, Hyperion
Education
University of Minnesota - Carlson School of Management 1999 — 2003
BS, Finance/Economics/Computer Science
FIS - Fidelity Information Services November 2012 - Present
Fidelity Information Services June 2012 - November 2012
Blue Cross Blue Shield of Florida August 2011 - March 2012
ING August 2007 - December 2010
CitiStreet 2001 - 2007
Prudential Insurance Company of America 1985 - 1998
Skills
Application Development, Team Building, SDLC, Project Management, Access, Requirements Gathering, Requirements Analysis, Software Development, Business Requirements, Quality Assurance, Analysis, Software Documentation
Education
University of Mary Washington 1981 — 1985
BA, Economics
FIS - Fidelity Information Services December 2013 - Present
Envirofocus Technologies November 2009 - Present
Valpak 2004 - 2009
Zhone Technologies October 1983 - September 2002
AT&T 1996 - 2002
Paradyne 1996 - 2002
Skills
Process Improvement, Six Sigma, Optimizations, Process Flow, Lean Manufacturing, Cross-functional Team..., Manufacturing, Project Management, Troubleshooting, Continuous Improvement, Team Building, Operations Management, Visio, Project Planning, Team Leadership, Management, Quality Management, Training, Leadership
Education
University of Tampa 1998 — 2000
MBA, Information and Systems Management
University of South Florida 1980 — 1983
Bachelors in Engineering Technology, Electronics Engineering
FIS - Fidelity Information Services August 2015 - Present
Pandera Systems January 2014 - August 2015
Barnett Murphy Direct Marketing, BMDM May 2010 - January 2014
UCF Recreation and Wellness Center June 2009 - May 2010
Coach June 2009 - May 2010
Orlando Opera Company January 2009 - May 2009
Skills
Excellent planning &..., Superior time..., Attention to detail, Press Releases, Direct Marketing
Education
University of Central Florida 2006 — 2010
BS, Advertising/Public Relations, Marketing, and Music (Vocal)
Fidelity Information Services June 2007 - Present
FIS - Fidelity Information Services 1992 - Present
First Tennessee Bank August 1992 - June 2007
National Medical Care May 1991 - August 1992
Skills
Experienced Operations..., •Train, supervise and..., Operations Management, Vendor Management, Business Analysis, Customer Service, Project Management, Team Building, Risk Management, Mortgage Banking, Access, Budget, Management, Microsoft Excel, Lotus Notes, Microsoft Office, Relationship Management, Project Planning, Outlook, Analysis, Microsoft Word, Data Analysis
Education
Franklin Covey Management Courses 1995 — 2000
Certificates Received, Management
Control Data Institute, Dallas, Texas 1991 — 1992
Micro-Computer Processing/Operations, Computer/Information Technology Administration and Management
University of Arkansas at Little Rock 1980 — 1982
Ongoing, Business Administration, B
FASTSIGNS May 2012 - Present
FIS - Fidelity Information Services July 2011 - April 2012
Rapp Collins Worldwide 2011 - 2011
Xerox January 2010 - December 2010
Tarrant County College September 2009 - March 2010
Texas Woman's University December 2008 - September 2009
Texas Woman's University 2004 - 2008
Skills
HTML, XML, SQL, LINQ, WCF, MVC, Silverlight
Education
Texas Woman's University 2006 — 2009
Masters of Science, Mathematics
Texas Woman's University 2002 — 2006
Bachelors, Mathematics/Computer Science
Argyle high school
FIS - Fidelity Information Services January 2012 - Present
Fidelity Information Services May 2009 - March 2012
Metavante Image Solutions January 2007 - May 2009
Advanced Financial Solutions 2001 - 2006
US Navy 1997 - 1999
US Navy 1996 - 1997
US Navy January 1994 - January 1996
Skills
Business Analysis, Customer Satisfaction, Disaster Recovery, Marketing Strategy, Payments, Requirements Analysis, SDLC, Sales Operations, Vendor Management, Process Improvement, CRM, Enterprise Software, Cloud Computing, SaaS, Product Management
Education
University of Phoenix 2001 — 2003
Computer Science
Rewards Network April 2013 - Present
Chase Paymentech February 2010 - March 2013
Farmers Insurance November 2007 - December 2009
FIS - Fidelity Information Services January 2007 - November 2007
Skills
Call Centers, Television, Account Management, Sales, Salesforce.com, New Business Development, Management, Selling, Cold Calling, B2B, Merchant Services, Sales Management, CRM, Customer Service, Marketing, Team Building, Leadership, Sales Operations
Education
University of Massachusetts, Amherst 2010 — 2014
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
FIS - Fidelity Information Services October 2008 - Present
Ford Motor Credit Company 1973 - 2008
Ford Motor Credit Company 1973 - 2008
Education
University of Manitoba
FIS - Fidelity Information Services 2001 - Present
Sedgwick CMS August 2001 - July 2007
GatesMcDonald August 1994 - August 2001
Skills
Visio, Servers, Troubleshooting, Data Center, Lotus Notes, Disaster Recovery, SharePoint, Virtualization, Active Directory, Windows, Software Documentation, Windows Server, VMware, System Administration, Microsoft Exchange, Access
Education
University of California, Berkeley 1989 — 1992
Bachlor of Arts, English & Rhetoric
The University of Connecticut 1986 — 1988
Bachelor of Arts (B.A.), English/Rhetoric
FIS - Fidelity Information Services January 2014 - Present
Sanchez Capital Services (Fidelity Information Services) April 2004 - December 2013
Raymond Apparel Ltd 2000 - 2004
Skills
Unix, Integration, MUMPS, Oracle, Performance Management, Databases, Performance Tuning, Software Development, Requirements Gathering, Visual Basic, Java, Database Design, Crystal Reports, Unix Shell Scripting, Software Design, Profile Scripting..., SDLC, Requirements Analysis, Shell Scripting, Software Project...
Education
University of Mumbai 1997 — 2000
Bachelor of Science, Chemistry
FIS - Fidelity Information Services May 2014 - Present
Skills
.NET, C#, VB.NET, WinForms, Microsoft SQL Server, Oracle, Web Development, VB6, Team Leadership
Education
University of Pune
Master's Degree, Computer Science
FIS - Fidelity Information Services July 2014 - Present
Fidelity National Information Services January 2014 - Present
Fidelity National Information Services March 2013 - Present
Comcast Cable November 2010 - August 2012
CenturyLink Business August 2008 - July 2010
Connextions December 2004 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Access, Marketing, Nonprofits, Social Networking, Team Leadership, Team Building, Leadership, Social Media, Training, Coaching, Strategic Planning, Public Relations, Leadership Development, Call Centers, Management, Budgets, Networking, Customer Satisfaction, Process Improvement, Time Management
Education
University of Central Florida 2008 — 2013
Bachelor of Business Administration (B.B.A.), Small Business Administration/Management
Valencia Community College 2003 — 2004
Associate of Arts (AA), Small Business Administration/Management
Ex Libris November 2013 - Present
ALDI Stores September 2013 - November 2013
WiredTree January 2013 - September 2013
The Plus Group April 2011 - January 2013
FIS - Fidelity Information Services October 2010 - April 2011
SunSource October 2006 - October 2008
Lutz Sales Company May 2003 - September 2006
Great Lakes Metals LLC February 1998 - April 2003
Skills
Help Desk, Desktop Support, Support Specialist, Help Desk Support, Virtual Machines, Technical Support, Windows, Computer Hardware, Troubleshooting, Servers, Active Directory, Windows 7, Hardware, XP, Unix, Networking, Software Installation, Linux, Routers, Windows XP
Education
TUI University 2010 — 2012
Master of Science in IT Management (MSITM), Information Security/Assurance and Digital Forensics
TUI University 2005 — 2009
Bachelor of Science, Computer Science, 3.4 (on 4.0 Grade Scale)
FIS - Fidelity Information Services December 2014 - Present
FIS - Fidelity Information Services May 2012 - November 2014
University of Phoenix March 2011 - March 2012
SunGard Financial Systems January 2008 - December 2010
Regions Bank June 2007 - December 2007
T & W Transportation,LLC September 2005 - June 2007
Wachovia Bank February 2004 - August 2005
Skills
Budgets, Customer Service, Management, Process Improvement, Program Management
Education
University of Phoenix 2008 — 2009
Masters, Information Systems
University of Phoenix 2005 — 2007
Bachelors, Business Administration
Virginia College at Birmingham 2003 — 2005
Administrative Office Management
Beeline April 2014 - Present
COMFORCE Global Staffing June 2013 - March 2014
Lender Processing Services, Inc. (LPS) November 2012 - May 2013
Lender Processing Services, Inc. (LPS) August 2010 - October 2012
FIS - Fidelity Information Services June 2005 - August 2010
ARC 2004 - 2005
TEKsystems 1999 - 2004
The Athlete's Foot 1984 - 1998
Skills
Technical Recruiting, Outlook, Recruiting, Vendor Management, Applicant Tracking..., Business Analysis, HRIS, Program Management, SharePoint, Management, Change Management, Team Leadership, PeopleSoft, Talent Acquisition, Leadership, Account Management, Internet Recruiting, SDLC, Process Improvement, Onboarding, Cold Calling, Staffing Services, Information Technology, CRM, Sales, Talent Management, Interviews, Human Resources, Software Documentation, Consulting, Employee Relations, Temporary Placement, Benefits Negotiation, Resource Management, College Recruiting, Sourcing, Screening Resumes, Business Development, Networking, Staff Augmentation, Executive Search, Screening, Training, Temporary Staffing, Contract Recruitment, Performance Management, Permanent Placement, Employee Training, Outsourcing, Employee Benefits
Education
University of Maryland Baltimore County 1978 — 1983
BA, History
Acxiom January 2013 - Present
Acxiom March 2011 - January 2013
FIS - Fidelity Information Services September 1998 - July 2009
Fidelity Information Services September 1998 - July 2009
Skills
Business Analysis, Databases, Requirements Analysis, Requirements Gathering, SDLC, Testing, Vendor Management, Visio
Education
University of Arkansas at Little Rock 1979 — 1982
BA, Organizational Communication/Industrial Psychology
FIS - Fidelity Information Services May 2012 - May 2013
Skills
Training, Learning Management..., Instructional Design, HTML, E-Learning, Distance Learning, Curriculum Design, ADDIE
Education
University of West Florida 2009 — 2010
Master of Education, Instructional Technology, GPA 3.98
Gaya Teachers' Training College 2004 — 2004
Postgraduate Diploma in Education, English Studies, 3.68
The Manchester Metropolitan University 1993 — 1996
Bachelor’s Degree, Information and Library Management
Fidelity Information Services May 1996 - Present
FIS - Fidelity Information Services September 2008 - May 2012
McWilliams and Turner, P.A. June 2002 - August 2011
McWilliams & Turner Title Co. August 2001 - December 2009
Skills
Strong Business Acumen, Internal Communications, Client Relationship..., Management, Team Building, Customer Service, Strategic Planning, Product Management, Negotiation, Business Strategy, Team Leadership, Business Development, Outsourcing, Marketing Strategy, Sales Management, Program Management, Leadership, Training, Process Improvement, CRM, Public Speaking, Contract Negotiation, Vendor Management, Strategy, Banking, Recruiting, Project Management, Business Planning, Business Analysis, Budgets, Performance Management
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 1997 — 2001
Juris Doctor, Law
FIS - Fidelity Information Services October 1999 - Present
Fidelity National Information Services October 1999 - Present
Harris Bank June 1993 - October 1999
Skills
Application Lifecycle..., Project Management, Disaster Recovery, Enterprise Architecture, SDLC, Technical Documentation, Business Analysis, Integration, Software Documentation, Business Requirements, Troubleshooting, Management, Requirements Analysis, Analysis, Software Project..., Visio, Agile Methodologies, IT Strategy, Solution Architecture, IT Management, Business Process, Oracle, Testing, MS Project, Process Improvement, PMO, PMP, SharePoint
Education
University of Phoenix 2006 — 2007
BSIT, Information Technology
DGS High School
FIS - Fidelity Information Services June 2015 - Present
BancTec October 2003 - May 2015
BMO Harris Bank March 1983 - September 2003
Skills
Vendor Management, Process Improvement, Business Analysis, Project Planning, SDLC, Requirements Analysis, Software Project..., Business Process..., Change Management, Visio, Business Process, IT Strategy, Call Centers, CRM, ITIL, Team Building, PMO, Requirements Gathering, Project Portfolio..., Program Management, Coordinating Events, Project Delivery, Integration, PMP, Issue Management, Software Documentation, SQL, Business Intelligence, Disaster Recovery, Six Sigma, Risk Management, IT Management, Troubleshooting, Outsourcing
Education
University of Illinois at Chicago 1985 — 1988
FIS - Fidelity Information Services August 2006 - Present
Education
University of South Florida 2009 — 2013
Bachelor's of Arts and Sciences, History
Wachovia, A Wells Fargo Company 2005 - 2011
Wells Fargo 2005 - 2011
FIS - Fidelity Information Services January 1995 - June 2005
Skills
Project Coordination, Process Development, Process Improvement
Education
Villanova University 2010 — 2010
Green Belt, Six Sigma
University of Alabama
BS, Mathematics
FIS - Fidelity Information Services June 1998 - Present
Education
University of Central Florida 1992 — 1994
Finance
University of Florida 1988 — 1989
BSBA, Finance, General
Colonial High School 1982 — 1984
VyStar Credit Union October 2012 - March 2013
QBE FIRST 2009 - August 2012
FIS - Fidelity Information Services June 2006 - September 2008
Bank of America (Barnett Bank/Equicredit Mtg) June 1997 - June 2008
Skills
Claim, Underwriting, General Insurance, Liability, Commercial Insurance, Claims Management, Casualty, Reinsurance, Health Insurance, Legal Liability, Life Insurance, Risk Management, Commercial Lines, Call Centers
Education
WestEnd High 1977 — 1980
West End High, B.O.E
University of Phoenix
Associate's degree, Business Administration and Management, General
University of Phoenix
Associate's degree, Business Administration and Management, General
FIS - Fidelity Information Services July 2015 - Present
FIS - Fidelity Information Services January 2014 - Present
Dolphin Management Shared Services March 2013 - December 2013
SuperStock November 2007 - March 2013
Skills
QuickBooks, Accounting, Microsoft Excel, Microsoft Office, Microsoft Word, Bank Reconciliation, Great Plains Software, Vlookup, Social Media
Education
University of Florida
Bachelor of Business Administration (B.B.A.)
RoundPoint Financial Group November 2014 - Present
Proton Systems 2010 - November 2014
First Coast Service Options, Inc. 2003 - 2010
FIS - Fidelity Information Services 1998 - 2003
Skills
R&D, Microsoft SQL Server, Visual Basic, C#, Start-ups, Medical Devices, Program Management, Team Leadership, Integration, Team Building, ISO 9001, ISO 13485
Education
University of North Florida 1992 — 1996
Cardtronics February 2014 - Present
FIS - Fidelity Information Services January 1998 - February 2014
Skills
Banking, Business Analysis, Relationship Management, Vendor Management, Risk Management, Process Improvement, Finance, CRM, Credit, Leadership
Education
University of Massachusetts, Amherst 1976 — 1980
Bachelor of Arts (B.A.), American History (United States)
Belmont Hill School
University of Massachusetts, Amherst
Bachelor of Arts (B.A.), American History
FIS - Fidelity Information Services April 2007 - Present
AVM Ltd August 1997 - December 2006
Skills
Financial Analysis, Accounts Payable &..., Management, Accounting, Finance, Account Reconciliation, Bookkeeping, Capital & Expense..., Budgeting, Forecasting, Investments, Hedge Funds, Financial Reporting
Education
University of South Florida
Bachelor's Degree, Finance, General
Plymouth Rock Assurance June 2013 - Present
FIS - Fidelity Information Services September 2006 - June 2013
Carlson Marketing Group, Inc. July 2004 - July 2006
Education
University of Minnesota-Twin Cities 2002 — 2004
MS, Statistics
FIS - Fidelity Information Services
Skills
Quality Assurance, Agile Methodologies
Education
University of Central Oklahoma
KBSOFT System Inc. January 2011 - Present
FIS - Fidelity Information Services January 2010 - January 2011
Axis Bank February 2008 - January 2010
Melco Tech Private LTD. July 2007 - January 2008
Spanco Telesystems and Solutions Ltd/Sparsh BPO March 2007 - 2008
Skills
Recruiting, Technical Recruiting, Contract Recruitment, Customer Service..., Customer Service..., Banking, Internet Banking, Payroll, Payroll Taxes, •Technical Skills: MS...
Education
University of Mumbai 2006 — 2007
Bachelor of Commerce (B.Com.), Business/Commerce, General, 1st
Swami Vivekananda Institute Of Commerce, Science And Technology 2000 — 2007
Bachelor's degree, Business/Commerce, General, A