Ford Motor Credit Company
Ford Motor Credit Company LLC, d/b/a Ford Credit, is the financial services arm of Ford Motor Company, and is headquartered in Dearborn, Michigan. The predominant share of Ford Credit's business consists of financing Ford and Lincoln vehicles and supporting Ford and Lincoln dealers. Customer service: 0345 712 5490 CEO: Joy Falotico (1 Oct 2016–) Headquarters: Dearborn, Michigan, United States Revenue: 8.996 billion USD (2014) Parent organizations: Ford Motor Company, Ford Holdings LLC Subsidiaries: Ford Credit International Inc,
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Ford Motor Credit Company Employees
Ford Motor Credit Company November 1996 - Present
Education
State University of New York at Albany 1990 — 1995
Bachlor Degree, English Language and Literature/Letters
Humana April 2005 - Present
Ford Motor Credit Company October 2001 - April 2005
Skills
Health Insurance, Insurance, Customer Service, Leadership, Call Centers, Team Building, Process Improvement, Employee Benefits, Strategic Planning, Customer Retention, Risk Management, Training, Vendor Management, Coaching, Account Management, Medicare, Analysis
Education
Universidad Politécnica de Puerto Rico
Master's degree, Business Administration and Management, General
Universidad del Sagrado Corazón
Bachelor's degree, Communication, General
EPIC August 2014 - Present
MMM Holdings Inc February 2012 - July 2014
MMM Holdings Inc December 2010 - February 2012
MMM Holdings Inc December 2008 - December 2010
MMM Holdings Inc June 2008 - August 2008
Humana December 2004 - June 2008
Ford Motor Credit Company 2003 - 2004
Ford Motor Credit Company 1999 - 2002
Skills
Quality Auditing, Quality Assurance, Health Insurance, Visio, Call Centers, Business Process..., Process Flow..., Document Processing, Customer Service, Operations Management, Change Management, Performance Improvement, Time Management, Resource Management, Collections, Employee Training, Process Improvement, Leadership, Insurance, Program Management, Business Analysis, Management, Employee Benefits, Analysis, Strategic Planning
Education
Universidad del Sagrado Corazón 1990 — 1994
Bachelor of Business Administration (BBA)
Oxbow Carbon LLC September 2013 - Present
Oxbow Carbon LLC September 2011 - September 2013
Office Depot August 2007 - September 2011
Ford Motor Credit Company March 1999 - July 2007
Ford Motor Company April 1993 - February 1999
US Navy May 1984 - March 1993
Skills
Essbase, Income Statement, Finance, Financial Analysis, Strategic Financial..., Strategic Planning, Hyperion Enterprise, Cash Flow, Forecasting, Financial Modeling, Sarbanes-Oxley Act, Corporate Finance, Variance Analysis, Managerial Finance, Financial Reporting, Financial Forecasting, Cash Management, Analysis, Accounting, Consolidation, Cost Accounting, Financial Planning, Mergers, P, Treasury, US GAAP, Hyperion, Mergers & Acquisitions
Education
University of Maryland College Park 1990 — 1992
MBA, Finance
United States Naval Academy 1980 — 1984
Mathematics
Ford Motor Credit Company December 2014 - Present
Ford Motor Credit Company April 2014 - November 2014
Ford Motor Credit Company July 2013 - April 2014
Legacy Community Federal Credit Union August 2012 - May 2013
Ralph Lauren October 2010 - August 2012
Pacific Sunwear July 2006 - August 2010
Skills
Credit, Credit Analysis, Credit Risk, Customer Service, Financial Analysis, Leadership Development, Microsoft Office, Microsoft Word, Sales, Teamwork, Time Management
Education
University of Alabama at Birmingham 2005 — 2013
Bachelor of Science (B.S.), Accounting and Finance
Ford Motor Credit Company February 2013 - June 2015
Bradesco Financiamentos July 2010 - January 2013
Wayne Fueling Systems July 2008 - February 2010
M2 Marketing Consulting January 2008 - July 2008
Medgrupo August 2007 - January 2008
Empreendimentos Pague Menos SA April 2007 - July 2007
Junior Achievement Pernambuco January 2006 - June 2006
Skills
Sales & Marketing..., Sales Management, Sales Operations, Sales Process, Direct Sales, Customer Relations, Customer Service, Client Relations Skills, Credit Management, Client Development, Manage Client..., Financial Services, Credit Analysis, Fraud Detection, Correspondent Banking, Merchandising, Administrative..., Office Administration, Telemarketing, Event Planning, Quality Control, Microsoft Office
Education
ISSofBC Language College 2015 — 2016
Intensive English Course, Second Language Learning
Universidade Estácio de Sá
Bachelor’s Degree, Business Administration and Management, General
Fifth Third Bank December 2014 - Present
TD April 2011 - February 2014
Citizens Community Bank August 2004 - April 2011
Berwyn Development Corporation January 2002 - January 2011
Citizens Bank - Michigan, Ohio and Wisconsin December 2000 - August 2004
Deutsche Financial Services a Deutsche Bank Company January 1983 - November 2000
Ford Motor Credit Company 1979 - 1983
Skills
Commercial Banking, Management, Credit, Credit Risk, Due Diligence, Commercial Lending, Small Business Lending, Negotiation, Loans, Risk Management, Credit Analysis, Commercial Mortgages, Asset Management, Banking, Underwriting, Investments, Portfolio Management, Financial Analysis, Financial Modeling, Finance, Mortgage Lending, Asset Based Lending, Consumer Lending, Loan Origination, Retail Banking, Cash Management, Treasury Management, Financial Services, Lines Of Credit, Financial Risk, Strategic Financial..., Financial Structuring, Corporate Finance, Structured Finance, Mergers & Acquisitions, SBA, Capital Markets, Relationship Management, Executive Management, Construction Loans, Valuation, Real Estate Financing, Commercial Finance, Cross Selling
Education
Troy University 1975 — 1979
BS, Finance
ITT Technical Institute November 2011 - Present
Round Rock ISD August 2009 - July 2011
Grand Prairie ISD August 2004 - July 2008
Ford Motor Credit Company November 2001 - May 2003
Skills
Microsoft Office, Public Speaking, Data Entry, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Event Planning, Social Media, Social Networking, Access, Academia, Schedules, Curriculum Design, Teaching, Management, Staff Development, Analysis, Admissions, Training, Enrollment Management, Leadership, Leadership Development, Higher Education
Education
The University of Texas at Austin - The Red McCombs School of Business 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration
University of Phoenix 2004 — 2006
Masters, Informaiton Systems
The University of Texas at Arlington 1998 — 2001
BS, Management Information Systes
J.P. Morgan 2009 - 2013
Ford Motor Credit Company August 2006 - August 2008
Education
The University of Texas at Austin
Georgia DHS August 2014 - Present
Georgia Department of Human Resources March 2013 - Present
Georgia Department of Human Resources August 2003 - Present
Georgia DHS August 2003 - Present
Georgia DHS August 2003 - Present
Georgia DHS August 2003 - Present
Ford Credit Commercial Lending May 1998 - August 2003
Ford Motor Credit Company May 1998 - July 2003
Alabama State University July 1996 - February 1998
Alabama State University January 1996 - January 1998
Skills
Customer Service, Account Management, Workshop Facilitation, Building Relationships, Salesforce.com, Outlook, Sales, Training, Credit, WebEx, Marketing, Budget, Project Management, Microsoft Excel, Conflict Resolution, Leadership, Budgets, Human Resources, Management, Data Analysis, Program Management, Case Managment, Quality Assurance, Research, Social Services
Education
Troy State University 1995 — 1997
Master of Science, Counseling and Human Development
Troy State University 1995 — 1997
Master's Degree, Agency Counseling
University of Alabama at Birmingham 1990 — 1994
Bachelor's Degree, Psychology
Benzarelli & Associates, LLC January 2004 - Present
Ford Motor Credit Company April 1999 - March 2010
Skills
Talent Management, Marketing, Music Production, Team Building, Customer Satisfaction, Entertainment, Customer Service, Employee Benefits, Social Networking, Recording, Music, Management Consulting, Business Development, Marketing Strategy, Event Management, Social Media Marketing, Music Industry, Promotions, Event Planning, Advertising, Online Marketing, Public Relations
Education
Tuskegee University 1995 — 1999
B.S., Business Administration
Merck Animal Health June 2007 - Present
Ford Motor Credit Company 2006 - 2007
UTi Worldwide Inc. 2002 - 2004
Skills
Supply Chain Management, Supply Chain, Negotiation, Operations Management, Logistics, Cross-functional Team..., Supply Chain..., Process Improvement, Business Strategy, Logistics Management, Continuous Improvement, Customer Service, Six Sigma, Strategic Sourcing, International Logistics
Education
Universidade do Vale do Rio dos Sinos 1997 — 2002
Bachelor of Business Administration (B.B.A.), International Business/Trade/Commerce
Cisco January 2014 - Present
University of Southern Mississippi May 2010 - Present
Trustmark National Bank May 2013 - July 2013
Ford Motor Credit Company May 2012 - August 2012
Student Life May 2011 - July 2011
Student Life May 2010 - August 2010
Skills
Computer Hardware, Microsoft Office, OS X, C++, Windows 7, Public Speaking, Critical Thinking, Networking, SQL, Ubuntu, Cisco IOS, Windows Server, Active Directory, Java, Visual Basic, CentOS, Mac OS X, Windows Server 2003, Windows Server 2008, Microsoft DNS, IIS, Microsoft Active..., Windows XP Professional, Windows Vista, Windows 8, Microsoft Access, Negotiation, Teaching, Creative Thinking, Identity Services Engine, Kepner-Tregoe, Customer Oriented, Customer Satisfaction, Customer Care, Soft Skills, Customer Service
Education
University of Southern Mississippi 2009 — 2013
Bachelor of Science, Information Technology
Ford Motor Credit Company July 2014 - Present
JP Turner & Company, LLC July 2013 - January 2014
W.B. Guimarin & Co. May 2012 - August 2012
Skills
Bloomberg, Finance, Financial Analysis, Investments, Leadership Development, Microsoft Word
Education
University of South Carolina-Columbia 2010 — 2014
Bachelor's degree, International Business and Finance, Senior
Universidad Pablo de Olavide 2013 — 2013
International Finance, Spanish Language and Culture
Ford Motor Credit Company September 2012 - Present
Skills
Matlab, Financial Engineering, Options, Research, Operations Research, Economics, Public Speaking, Teaching, Mathematics, Financial Modeling, Financial Analysis, Analysis, SAS, Data Analysis, Statistical Modeling
Education
University of Michigan 2003 — 2012
Doctor of Philosophy (PhD), Industrial and Operations Engineering
Attended University of Michigan 1998 — 1999
Master of Arts (M.A.), Economics
The University of Texas at Austin 1994 — 1998
Bachelor of Science (B.S.), Mathematics
The University of Texas at Austin 1994 — 1998
Bachelor of Arts (B.A.), Economics
University of Michigan
Master of Science (MS), Industrial and Operations Engineering
University of Michigan
Master of Science (MS), Financial Engineering
Ford Motor Credit Company September 2014 - Present
United Auto Credit Corporation January 2013 - August 2014
First Tennessee Bank November 2010 - August 2012
Ameriprise Financial Services, Inc. October 2011 - April 2012
Skills
Excel, Word, PowerPoint, Data Entry, Time Management, Customer Service, Microsoft Office, Banking, Microsoft Excel, Sales, Credit Analysis, Finance, Access, Microsoft Word, Accounting, Credit
Education
The University of Tennessee at Chattanooga 2010 — 2012
Business Administration, Finance, 3.3
University of Wisconsin-Stevens Point 2008 — 2010
Pope John Paul II HS 2004 — 2008
Alexandria City Public Schools June 2014 - Present
Ford Motor Credit Company July 2012 - May 2014
The University of Alabama at Birmingham, School of Business August 2010 - July 2012
City of Birmingham Mayor's Office Division of Youth Services September 2011 - December 2011
Alabama Dance Council September 2011 - December 2011
Cox Radio October 2009 - May 2010
Alabama Symphony Orchestra January 2010 - April 2010
Skills
Public Administration, Public Relations, Marketing, Customer Service, Facebook, Marketing Communications, Social Media, Press Releases, Microsoft Office, Microsoft Word, Microsoft Excel, Social Media Marketing, Data Entry, Event Planning, Public Speaking
Education
University of Alabama at Birmingham 2010 — 2012
Master of Public Administration, Public Administration
University of Alabama 2005 — 2009
Bachelor of Arts, Public Relations
Great Southern Wood Preserving April 2004 - Present
Ford Motor Credit Company 1988 - 2004
Skills
Purchasing, Sales, Inventory Management, Transportation, Building Materials, Pricing, Sales Management
Education
Troy University
Bachelor of science, Business
GE Capital February 2014 - Present
GE Capital November 2010 - Present
GE Capital August 2008 - November 2010
CitiCapital October 2007 - August 2008
Ford Motor Credit Company October 2006 - October 2007
Ford Motor Credit Company 2005 - 2006
Ford Motor Credit Company 2003 - 2005
Ford Motor Credit Company 2001 - 2003
Ford Motor Credit Company 2000 - 2001
Ford Motor Credit Company 1998 - 2000
Skills
Management, Training, Credit, Analysis, Financial Analysis, Finance, Leadership, Operations Management, Credit Analysis, Customer Satisfaction, Team Leadership, Financial Risk, Six Sigma, Credit Risk
Education
The University of Texas at Dallas 1997 — 1999
The University of Texas at Dallas 1993 — 1997
Bachelors of Arts, General Studies
Bank of America August 2010 - Present
Wells Fargo January 2007 - July 2010
Bank of America June 2003 - August 2005
Ford Motor Credit Company May 2002 - August 2002
Ford Motor Credit Company May 2001 - August 2001
Skills
Finance, Sarbanes-Oxley Act, Forecasting, Accounting, Budgets, Reporting Development, Certified Green Belt
Education
Tuskegee University 1999 — 2003
Bachelor's degree
Ford Motor Credit Company April 2009 - Present
Ford Motor Credit Company February 2007 - April 2009
Ford Motor Credit Company April 2006 - March 2007
Ford Motor Credit Company September 2004 - March 2006
Ford Motor Credit Company October 2000 - August 2004
Skills
Process Improvement, Finance, Management, Risk Management, Credit, Financial Analysis, Training, Operations Management, Sales Operations, Leadership, Loans, Customer Satisfaction, Sales, Customer Retention, Sales Management
Education
Towson University 1986 — 1990
BS
Citibank, N.A. February 2009 - Present
HSBC October 1995 - December 2009
HSBC Financial 1995 - 2008
HSBC FINANICIAL 1995 - 2008
HSBC Auto Finance , N.A. 1995 - 2008
Nissan Motor Acceptance Corp. January 1991 - October 1995
Ford Motor Credit Company June 1987 - January 1991
Skills
Credit Analysis, Customer Service, Business Development, Budgets, Coaching, Training, Contract Negotiation, Loans, Credit, Portfolio Management, Banking, Loan Origination, Loan Servicing, Mortgage Lending, Finance, Underwriting, Credit Risk, Consumer Lending, Financial Analysis, Risk Management
Education
The University of Texas at Arlington 1983 — 1987
B.B.A., Finance
FIS - Fidelity Information Services February 2015 - Present
TycoTIS- Simplex Grinnell January 2009 - January 2015
L.E. Consulting & Training May 2008 - June 2009
Dell 2006 - 2008
Ford Motor Credit Company April 2003 - March 2006
Ford Motor Credit Company May 1999 - April 2003
Primus Automotive Financial Services 1994 - 1999
Skills
Change Management, Business Process Mapping, Business Process..., Six Sigma, Business Process..., Process Improvement, Program Management, Project Management, Strategy, Management, Operations Management, Leadership, Project Planning, Analysis, Training, Lean Manufacturing
Education
Université du Québec en Outaouais 2009 — 2012
Master's Degree in Project Management, Project Management
Université du Québec 2006 — 2008
CPM, Project Management
Ford Motor Credit Company May 2004 - Present
Ford Motor Credit Company April 2012 - May 2013
Ford Motor Credit Company November 2009 - April 2012
Ford Motor Credit Company July 2007 - November 2009
Ford Motor Credit Company October 2004 - July 2007
Regions Financial Corporation December 2000 - September 2004
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Java, Team Building, Project Management, Social Media, Management, Leadership
Education
University of Phoenix - Dallas Campus 2010 — 2013
Bachelor of Science in Business, Human Resources Management and Services
Tyler Junior College 2000 — 2004
Associate of Science (AS), Graphic Design
Aquesta Bank May 2013 - Present
blueharbor bank July 2008 - May 2013
First Charter Bank September 2006 - June 2008
First Charter Bank February 2004 - September 2006
Hillier & Associates August 2000 - July 2003
Ford Motor Credit Company 1990 - 2000
Skills
Underwriting, Strategic Planning, Marketing Strategy, Sales Management, Performance Management, Online Marketing, Retail Banking, Credit, Risk Management, Mortgage Lending, Banking, Retail Credit, Retail Risk Management, Finance, Financial Risk, Portfolio Management, Loans
Education
State University of New York at Buffalo 1987 — 1990
Bachelor of Arts (B.A.), Legal Studies
North Carolina School of Banking
Ford Motor Credit Company
Skills
Loans, Finance, Portfolio Management, Banking, Underwriting, Credit Analysis, Financial Analysis, Process Improvement, Forecasting, Relationship Management, Credit, Credit Risk, Competitive Analysis, Risk Management, Customer Satisfaction
Education
South Sioux City High School
The University of Texas at San Antonio
Public Service Credit Union October 2013 - Present
GM Financial/AmeriCredit June 2012 - October 2013
A+ Federal Credit Union November 2009 - April 2011
TruWest Credit Union May 2005 - September 2009
TruWest Credit Union September 2004 - May 2005
Ford Motor Credit Company 2000 - 2003
Education
The University of Texas at Austin
Ford Motor Credit Company August 1997 - March 2011
Education
Trevecca Nazarene University 1995 — 1996
MA, Organizational Management
Budget Blinds of Lincoln August 2009 - Present
First National Bank of Omaha December 2007 - January 2010
Information Technology Inc. May 2006 - December 2007
National Bank of Arizona 2002 - 2005
Ford Credit May 1996 - May 2003
Ford Motor Credit Company 1996 - 2003
Skills
Financial Analysis, Customer Service, Strategic Planning, Budget, Microsoft Excel, Account Management, Sales Management, Marketing, Entrepreneurship, Sales, Blinds, Budgets, Small Business, Shutters, Coaching, Team Building, Negotiation, New Business Development, Leadership, Marketing Strategy, Customer Satisfaction, Window Coverings, Social Media, Retail, Business Development
Education
University of Tennessee at Chattanooga, MBA 1998 — 1999
MBA, Finance
University of Nebraska-Lincoln 1991 — 1996
Bachelor of Science (B.S.), Economics and Finance
Space Coast Credit Union April 2013 - Present
Reliable Financial Services November 2004 - September 2012
Ford Motor Credit Company 2002 - 2004
Ford Motor Credit Company 2001 - 2002
Ford Motor Credit Company 1999 - 2001
Ford Motor Credit Company 1997 - 1999
Skills
Financial Reporting, Team Building, Project Management, Leadership, Proposal Writing, System Administration, Preparation, Banking, Credit, Risk Models, Risk Management, Portfolio Management, Financial Analysis, Finance, Credit Analysis, Credit Risk, Financial Risk, Accounts Receivable, Process Improvement, Forecasting, Consumer Lending, Performance Management, Business Strategy, Customer Satisfaction, Underwriting, Analysis, Microsoft Excel, Auditing, Insurance, Cash Flow, Financial Services, Financial Modeling
Education
Universidad del Sagrado Corazón 2009 — 2014
Master, Comunications, Advertising, Magna Cum Laude
Universidad de Puerto Rico 1994 — 2004
Bachelor, Bussiness Administration, Marketing, Cum Laude
AutoCapital Canada Inc. June 2014 - Present
GM Financial/AmeriCredit September 2012 - June 2014
Ford Motor Credit Company October 2009 - October 2012
Investors Crossroads 2005 - 2012
Wells Fargo July 2007 - September 2009
Wells Fargo February 2004 - July 2007
CIBC/ Edulinx-Student Loans Centre November 2000 - February 2004
Skills
Customer Service, Project Management, Proposal Writing, Publishing, Credit, Credit Analysis, Loans, Banking, Risk Management, Call Center, Credit Risk, Financial Analysis, Mortgage Lending, Finance, Process Improvement, Management, Call Centers, Strategic Planning, Business Planning, Team Building, Financial Risk, Business Analysis, Training, Portfolio Management, Negotiation, Underwriting, Sales, Human Resources, Time Management, Relationship Management, Analysis, Financial Services, Funding, Due Diligence, Leadership, Business Development, Investments, Forecasting, Sales Operations, Strategic Financial..., Customer Retention, Consumer Lending, Financial Planning
Education
Ecole Superieure de Communication et de Gestion 1997 — 2000
Masters Degree, Business Communication, Honor
Université catholique de Louvain 1996 — 1997
Candi Unique, Economy&Politics
Strickland Property Group January 2015 - Present
RE/MAX August 2011 - December 2014
Schering-Plough Pharmaceuticals July 1997 - March 2010
CLEARWATER CLINICAL LABORATORIES August 1994 - April 1997
ARM MEDICAL LABORATORIES February 1993 - August 1994
E. R. SQUIBB & SONS January 1985 - January 1993
Ford Motor Credit Company February 1983 - January 1985
Skills
Territory Management, Real Estate, Sales Operations, Cross-functional Team..., Sales Force Development, Selling, Sales, CRM, Leadership, Strategy, Sales Management, Hospitals, Healthcare
Education
Troy University 1978 — 1982
Bachelor of Science, Business Administration & Marketing
Service Corporation International May 2015 - Present
Service Corporation International February 2013 - Present
Benchmark Electronics September 2012 - February 2013
Waste Management April 2008 - August 2012
Ford Motor Credit Company March 2002 - April 2008
Fairlane Credit August 1998 - March 2002
Randall Reed Ford May 1998 - August 1998
KeyBank USA May 1996 - May 1998
Skills
Competency Framework..., Competency Based..., Sales Management, Sales Operations, Sales Process, Sales Presentations, Training Delivery, Learning Management, Distance Learning, Organizational Learning, Learning Management..., Experiential Learning, Mobile Learning, Leadership Development, Strategic Leadership, Thought Leadership, Cross-functional Team..., Organizational..., Organizational Needs..., Go-to-market Strategy, Business Strategy, Creative Strategy, Project Planning, Project Management, Curriculum Design, Curriculum Development, Curriculum Mapping, Curriculum Innovation, Innovation, Change Management, Event Management, Performance Metrics, Key Metrics, Metrics Reporting, Performance Measurement, Business Development, Coaching, Salesforce Training, Succession Planning, Operations Management, Program Management, Management, Training, Talent Management, Leadership, Strategy, Instructional Design, Performance Management, Team Leadership, Start-ups
Education
The University of Texas at Austin 1989 — 1994
BA, Molecular Biology / Pre-Medicine
V. Suarez & Co. March 2010 - Present
Maersk Line February 2006 - May 2010
Ford Motor Credit Company 2002 - 2004
Skills
Bilingual, Customs Regulations, International Logistics, Import Logistics, Import Export, SAP, ISF, FDA Regulations, Wine Labels, Container Terminals, Customs Brokerage, Vessel Operations
Education
Universidad Metropolitana 2003 — 2007
Bachelor's degree, Marketing
Texas Mutual Insurance Company September 1994 - Present
Ford Motor Credit Company September 1986 - September 1994
Skills
Financial Risk, Financial Analysis, Financial Reporting, Financial Modeling, Enterprise Risk..., Insurance, Risk Assessment, Accounting, Financial Accounting, Credit Analysis, Budgets, Strategic Planning, Business Planning, Forecasting, Staff Development, Crystal Reports, Reporting & Analysis, Commercial Insurance, Statutory Accounting, Accounting System, Customer Service, Compliance, Microsoft Excel, Experienced Speaker, Risk Management, Microsoft Power Point
Education
The University of Texas at Austin 1982 — 1986
Bachelor of Business Administration (B.B.A.), Finance, General
ItsJustCharity.org August 2011 - Present
Lugos Travel Incorporated June 2011 - Present
The Mahoney Group, Inc June 2006 - Present
Surepoint / Residential Finance Corporation October 2010 - February 2011
KBI US July 2007 - November 2008
Key Buick / Crest Chevrolet January 2002 - May 2006
Ford Motor Credit Company June 2001 - January 2002
Skills
Fluent Spanish, Semi-fluent French, Customer Service, Mortgage, Negotiation, Credit, Loans, Philanthropy, Leisure Travel, Mortgage Lending, Public Relations, Insurance, Program Management, Sales, Property Management, Team Building, Strategic Planning, Marketing, Business Development, Outlook, Budgets, Fundraising, Blogging, Tourism, Microsoft Excel, Customer Retention, Training, Recruiting, Selling, Online Marketing, Event Management, Customer Satisfaction, Social Media Marketing, Retail, Real Estate, Social Media, New Business Development, Coaching, Newsletters, Business Planning, Leadership, Event Planning, Management, Time Management, Online Advertising, Account Management, Nonprofits, Sales Management, Finance, Residential Homes
Education
University of Alabama 1995 — 2000
International Marketing, Spanish
Credit Corporation of America 2008 - Present
Electronic Financial Group, Inc 1997 - 2005
Ford Motor Credit Company 1995 - 1997
Education
The University of Texas at Austin 1991 — 1995
Bachelor of Business Administration (BBA), Finance, General
Aon January 2015 - Present
Aon Puerto Rico October 2013 - January 2015
Aon Hewitt Latin America October 2012 - January 2015
Aon Hewitt December 2012 - October 2013
Aon Hewitt - HR Consulting March 2006 - October 2012
GMAC - General Motors Acceptance Corporation April 2003 - February 2006
Ford Motor Credit Company September 2000 - March 2003
The San Juan Star November 1995 - November 1998
Skills
Employee Engagement, Project Management, HR Consulting, Human Resources, Performance Management, Market Research, Strategic Planning, Talent Management, Organizational Design, Advertising, Vendor Management, HRIS, Onboarding, Strategy, Compensation, Analytics, Business Strategy, Process Improvement, Organizational..., Data Analysis, Data Mining, Organizational Structure
Education
Universidad Politécnica de Puerto Rico 2011 — 2011
Professional Certification Preparatory Course, Project Management
Universidad Metropolitana de PR - SUAGM 2000 — 2002
MBA, Human Resources Management
Universidad de Puerto Rico 1995 — 1997
BA, Advertising Technology
Universidad de Puerto Rico 1993 — 1995
Associate of Arts, Advertising
Escuela Superior Catolica de Bayamon
Ford Motor Credit Company June 2015 - Present
Ford Motor Company November 2012 - Present
Ford Motor Company February 2007 - November 2012
Universal Manufacturing Corp 2006 - 2006
Altria (Philip Morris USA) 2004 - 2006
Hanesbrands Inc. 2003 - 2004
Yum! Brands (Tricon Restaurants) 2000 - 2003
Caribe Girl Scouts Council 1998 - 2000
Triple S - Seguros de Vida 1997 - 1998
Ramirez & Co., Inc. 1995 - 1997
Skills
Brand Management, Marketing Management, Integrated Marketing, Marketing Strategy, Market Planning, Customer Retention, Databases, Data Analysis, Vendor Management, Joint Ventures, International Relations, Advertising, CRM, Market Research, Product Development, Direct Marketing, Customer Insight, Competitive Analysis, Business Planning, Media Planning, Management, Negotiation, Sales, Brand Awareness, Digital Marketing, Marketing, Marketing Research, Public Relations, Product Launch
Education
Universidad Metropolitana 1997 — 2000
MBA
Universidad de Puerto Rico 1989 — 1995
BA
Ford Motor Credit Company June 2013 - Present
University of Alabama at Birmingham August 2009 - Present
University of Alabama at Birmingham August 2012 - May 2013
Bridgestone January 2012 - August 2012
University of Alabama at Birmingham July 2010 - January 2012
Skills
Microsoft Office, Public Speaking, PowerPoint, Microsoft Excel, Research, Microsoft Word, Social Media, Leadership, Customer Service, Event Planning, Facebook, Higher Education, Teaching, Fundraising, Time Management, Community Outreach
Education
University of Alabama at Birmingham 2009 — 2013
Business Managment, Human Resources
Natchez Hills Bed & Breakfast May 2010 - Present
Natchez Hills Vineyard January 2010 - Present
Natchez Hills Vineyard January 2010 - Present
Allied Container Systems June 2009 - December 2009
Ford Motor Credit Company June 2007 - January 2009
Fidelity National Flood Insurance September 2003 - March 2006
Skills
Budgets, Event Planning, Customer Service, Strategic Planning, Event Management, Marketing Strategy, Team Building, Microsoft Excel, Public Relations, New Business Development, Microsoft Office, Marketing, Sales, Public Speaking, Account Management, Team Leadership, Social Media, Training, Inventory Management
Education
The University of Texas at Arlington 2000 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Aledo High School 1996 — 2000
High School Diploma
CBTS May 2014 - Present
Ford Motor Company ESP Profit Builder Program February 2012 - October 2013
Cincinnati Public Schools January 2012 - February 2012
Self Employed September 2009 - January 2012
LorMar Automotive Group 2007 - 2009
Fifth Third Bank June 2003 - November 2005
Ford Motor Credit Company September 1996 - December 2001
Skills
Financial Analysis, Process Improvement, Finance, Training, Curriculum Design, Sales Management, Credit, Customer Satisfaction, Profit, Forecasting, Credit Analysis, Account Management, Sales, Strategic Planning, Sales Process, New Business Development, Loans, Customer Service, Team Building, Automotive, Analysis, Business Development, Customer Retention, Banking, Business Analysis, Relationship Management, Project Management
Education
Thomas More College 2011 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Thomas More College 2007 — 2009
Bachelors of Business Administration, Finance
University of Cincinnati 1983 — 1987
Business
Ford Motor Credit Company July 2015 - Present
Ford Motor Credit Company April 2008 - June 2015
Ford Motor Credit Company February 2007 - March 2008
Skills
Credit, Consumer Lending, Credit Analysis, Loans, Credit Risk, Sales, Relationship Management, Team Management, Finance, Risk Management, Financial Analysis, Commercial Lending, Financial Risk, Underwriting, Portfolio Management, Banking, Mortgage Lending, Loss Mitigation, Credit Cards
Education
University at Albany, SUNY 1979 — 1983
BS, Economics
Adventist Health System September 2013 - Present
Ford Motor Credit Company July 2012 - September 2013
Ameritas Life Insurance Corp December 2011 - May 2012
Ameritas Life Insurance Corp December 2010 - October 2011
Ameritas Life Insurance Corp July 2008 - December 2010
Arrowhead Roofing May 2006 - August 2006
Skills
MS Project, Investments, Customer Service, Microsoft Office, Online Research, Customer Retention, Strategic Partnerships, Compliance, Research, Procedure Review, Procedure Manuals, Workflow, Collections, Data Entry, Management, Mutual Funds, 401k, Fixed Annuities, Insurance, Retirement Planning, Life Insurance, Securities, Microsoft Excel, Strategic Financial..., Team Building, Long-term Care
Education
North Greenville University 2013 — 2015
Master of Business Administration (MBA) - Financial Planning Emphasis, Business Administration and Management, General
University Nebraska-Lincoln 2009 — 2012
B.S. Degree, Accounting and Finance
Saint Charles Community College 2007 — 2008
Bachelor of Business Administration (BBA), Accounting and Finance
Union College (NE) 2006 — 2007
None, Business Administration and Management, General
Empowerment Through Motivation, Inc Finance ManagerVan Enterprises Automobile Dealership GroupSeptember 1994 - October 1995
Ford Motor Credit Company September 1984 - August 1994
Education
Troy University 1980 — 1984
B.S., Business
Ford Motor Credit Company January 2015 - Present
Ford Motor Credit Company May 2013 - December 2014
Ford Motor Credit Company August 2011 - April 2013
Ford Motor Credit Company January 2010 - July 2011
Ford Motor Credit Company August 2007 - January 2010
Ford Motor Credit Company October 2005 - July 2007
Ford Motor Credit Company September 2004 - September 2005
Skills
Leadership, Portfolio Management, Six Sigma, Financial Analysis, Forecasting, Credit Analysis, Risk Management, Management, Banking, Budgets, Financial Risk, Process Improvement, Credit, Loans, Relationship Management, Call Centers, Underwriting, Operations Management, Credit Risk, Commercial Lending, Consumer Lending, Finance, Analysis
Education
University at Buffalo 1992 — 1994
MBA, Marketing
University at Buffalo 1988 — 1992
B.S., Marketing & Finance
Ford Motor Credit Company Operational Support & ComplainceFord Credit2008 - Present
Ford Motor Company 1998 - 2000
National TechTeam 1997 - 2000
TechTeam Global 1997 - 2000
IBM July 1968 - January 1976
Skills
Compliance, Process Improvement, Public Speaking, Excel, Word, Microsoft Office, Budgeting, Teaching, Change Management, Team Building, Writing, Operations Management, Budgets, Risk Management, Project Management, Team Leadership, Management, Vendor Management, Microsoft Word, Six Sigma, Program Management, Microsoft Excel, Business Analysis, Analysis, Call Centers, Customer Satisfaction, Strategic Planning, Business Process..., Data Analysis, Performance Management, Coaching
Education
Trinity University-Washington 1964 — 1968
BA, Psychology
Convent of the Sacred Heart Bloomfield 1953 — 1964
Xerox Corporation January 2013 - Present
Xerox Corporation October 2009 - Present
GE Capital September 2007 - October 2009
GE Capital August 2005 - September 2007
Ford Motor Credit Company January 2004 - August 2005
Ford Motor Credit Company June 2002 - January 2004
Ford Motor Credit Company October 1999 - June 2002
CMS Energy January 1998 - October 1999
CMS Energy July 1996 - January 1998
Skills
Enterprise Risk..., Credit Risk, Financial Analysis, Risk Analytics, Credit Scoring, Country Risk Analysis, Loss Forecasting, Portfolio Monitoring, Mergers & Acquisitions, Corporate Finance, International Business..., Decision Technology, Strategy/ Planning, Non Profit Organization..., Budgeting, Portfolio Management, Forecasting, Analytics, Nonprofits, Credit, Analysis, Strategy, Cross-functional Team..., Leadership, Process Improvement, Management, Finance
Education
Wayne State University 1996 — 1998
Master of Science (M.S.), Industrial Engineering
Wayne State University 1995 — 1996
MA, International Economics
Université Panthéon Assas (Paris II) 1994 — 1995
Masters, Business Management - Finance
Wells Fargo May 2015 - Present
Citibank May 2007 - May 2015
Citigroup December 2004 - May 2007
Citigroup November 2003 - December 2004
GE Capital January 2002 - November 2003
Ford Motor Credit Company August 2000 - January 2002
Ford Motor Credit Company July 1998 - August 2000
Ford Motor Credit Company April 1997 - July 1998
Ford Motor Credit Company June 1996 - April 1997
Skills
Banking, Direct Sales, Credit Risk, Customer Relations, Credit Analysis, Financial Analysis, Loan Structuring, Cash Flow Lending, Business Analysis, Commercial Lending, Commercial Banking, Relationship Management, Loans, Lines Of Credit, Customer Service, Finance, Financial Structuring, Portfolio Management, Risk Management, Management
Education
Villanova University 1998 — 2000
MBA, Finance
University at Buffalo 1992 — 1996
BS, Business, Finance
Power of Two Enterprises Branch Operations ManagerFord Motor Credit CompanyMay 1988 - November 2004
Ford Motor credit Company 1988 - 2004
Education
Towson University 1983 — 1988
Ford Motor Credit Company October 2013 - Present
Ford Motor Credit Company September 2010 - Present
Ford Motor Credit Company July 2009 - September 2010
Ford Motor Credit CO January 2007 - July 2010
Ford Motor Company October 1989 - 2009
Skills
Financial Statement..., Credit Analysis, Process Improvement, Credit, Operations Management, Six Sigma, Underwriting, Call Center, Financial Analysis, Risk Management, Customer Satisfaction, Credit Risk, Team Building, Budgets, Strategic Planning, Customer Service, Management, Loans
Education
The University of South Dakota 1982 — 1986
BS, Health Care Administration
Ford September 1995 - Present
Ford Motor Company February 2008 - July 2010
Ford motor Company 2003 - 2007
Ford Motor Credit Company 2000 - 2002
Skills
Six Sigma, Sales Management, Cross-functional Team..., Customer Satisfaction, Product Development, Account Management, Sales, Automotive, Sales Operations, Sales Process, Business Development, New Business Development
Education
The University of Tennessee at Chattanooga 1988 — 1993
Bachelor of Science (B.S.), Finance
Notre Dame High School 1985 — 1988
GE Healthcare September 2010 - Present
GE Healthcare January 2009 - August 2010
GE Healthcare November 2003 - December 2008
GE Healthcare August 2001 - October 2003
GE Healthcare June 1999 - July 2001
GE Healthcare January 1998 - May 1999
PepsiCo - Frito Lay January 1994 - December 1997
PepsiCo - Frito Lay January 1991 - December 1993
Coopers & Lybrand Consulting January 1990 - December 1990
Ford Motor Credit Company 1986 - 1987
Skills
Cardiology
Education
The University of Texas at Dallas 1988 — 1989
Master of Business Administration (MBA), Corporate Finance and Accounting
The University of Texas at Dallas 1988 — 1989
Master of Arts (MA), International Management Studies
University of North Texas 1983 — 1987
Bachelor of Business Administration (BBA), Investment Finance
Professional Automotive Services March 2008 - Present
Ford Motor Credit Company 1976 - 2007
Education
State University of New York at Buffalo 1974 — 1979
Bachelor of Science, Business Administration
Ford Motor Credit Company June 2013 - Present
Ford Motor Credit Company May 2011 - May 2013
Ford Motor Credit Company April 2009 - May 2011
Ford Motor Credit Company September 2003 - May 2009
Skills
Operations Management, Financial Analysis, Cross-functional Team..., Relationship Management, Risk Management, Credit, Six Sigma, Customer Service
Education
Towson University 1992 — 1996
Bachelor of Arts, Economics
Ford Motor Credit Company January 2008 - Present
Ford Motor Credit Company March 2007 - December 2007
Ford Motor Credit Company April 2006 - February 2007
Ford Motor Credit Company September 2004 - March 2006
Ford Motor Credit Company August 2002 - September 2004
Skills
Credit Risk, Loans, Credit Analysis, Credit, Customer Satisfaction, Risk Management, Finance, Consumer Lending, Relationship Management, Commercial Lending, Underwriting, Portfolio Management, Banking
Education
University of Alabama 1987 — 1993
BS, Marketing & Management
Bank of America May 2011 - Present
American Honda Motor Company, Inc. December 2010 - May 2011
American Honda Finance Corporation November 2008 - December 2010
New South Federal Savings Bank September 2006 - September 2008
Ford Motor Credit Company December 2004 - August 2006
Ford Motor Credit Company August 2002 - November 2004
Ford Motor Credit Company July 2001 - July 2002
Hewitt Associates January 2001 - June 2001
Skills
Credit, Banking, Loans, Finance, Business Planning, Portfolio Management, Sales Management, New Business Development, Relationship Management, Leadership, Strategy, Management, Commercial Lending, Underwriting, Loan Origination, Accounting, Financial Services, Mortgage Lending, Risk Management, Consumer Lending, Profit, Selling, Customer Satisfaction, Lines Of Credit, Small Business Lending, Commercial Mortgages, Commercial Banking, Account Management, Mortgage Banking, Financial Risk, Sales, Credit Risk, Marketing, Training, Team Building, Customer Retention, Operations Management, Mortgage, Compliance, Market Development, Consultative Selling, Refinance, Term Loans, Construction Loans, Deposits, Risk Assessment, Risk, Internal Controls, Policy, Financial Analysis
Education
University of Alabama 1997 — 2000
Bachelor of Science
Wells Fargo Dealer Services December 2011 - Present
Wells Fargo August 2009 - December 2011
New South Federal Savings Bank January 2006 - August 2009
Ford Motor Credit Company August 2001 - January 2006
John Crump Mazda-Mitsubishi January 2001 - July 2001
Picklesimer & Limbaugh Ford-Mercury June 1996 - January 2001
Skills
Commercial Lending, Credit, Asset Managment, Mortgage Lending, Portfolio Management, Finance, Customer Retention, Underwriting, Financial Analysis, CRM, Leadership, Business Planning, Loans, Risk Management, Banking
Education
University of Alabama at Birmingham 1999 — 2001
BS, Finance
Sylacauga High School 1991 — 2000
M+W Zander August 2009 - Present
Bechtel Plant Machinery, Inc August 1991 - November 2008
Ford Motor Credit Company August 1987 - January 1991
Skills
Negotiation, Contract Negotiation, Procurement, Purchasing, Manufacturing, Training, Contract Management, Project Management, Supply Chain Management, Facilities Management, Project Planning, Construction, Value Engineering, Earned Value Management, Construction Management, Subcontracting
Education
State University of New York at Albany
B.A, Political Science/History
Ford Motor Credit Company May 2009 - April 2013
Ford Motor Credit Company January 2008 - April 2009
Ford Motor Credit Company October 2006 - December 2007
Ford Motor Credit Company April 2004 - September 2006
Ford Motor Credit Company January 1997 - March 2004
Ford Motor Credit Company January 1995 - December 1996
Ford Motor Credit Company June 1992 - December 1994
Ford Motor Credit Company August 1981 - June 1992
Education
The University of Texas at Arlington - College of Business 1976 — 1980
BBA, Marketing
Orlando Kia West November 2011 - Present
Tilt-Con Corporation January 2007 - August 2009
URS, formerly Washington Group Intl. February 2006 - July 2006
Ford Motor Credit Company January 2002 - December 2004
Skills
Spanish, Excel, Word, Mac OS X, Outlook, OS X, Microsoft Excel, Customer Service, PowerPoint, Credit, Microsoft Word, Microsoft Office, Access, Customer Satisfaction, Leadership, Analysis, Training, Team Building, Sales
Education
Universidad de Puerto Rico
Bachelor, Marketing
The Boston Inn, Inc. July 1992 - Present
The Boston Inn, Inc. 1992 - 2008
Ford Motor Credit Company 1978 - 1992
Skills
Strategic Planning, Sales Management, Sales, Marketing Strategy, Account Management, Negotiation, Event Planning, Credit, Team Building, Leadership
Education
Towson University 1975 — 1978
BS, Business Administration
UMBC 1973 — 1975
Ford Motor Company February 2012 - Present
Labor Relations. Ford Motor Company April 2007 - February 2012
Ford Motor Company October 2004 - April 2007
Ford Motor Credit Company March 2002 - October 2004
Ford Motor Credit Company March 2002 - October 2004
Ford Motor Company January 2000 - March 2002
Ford Motor Company 2000 - 2002
Ford Motor Company July 1999 - January 2000
Ford Motor Company June 1998 - August 1998
Fleet Mortgage Group September 1995 - July 1997
Skills
Six Sigma, Labor Relations, Process Improvement, Recruiting, Operations Management, Succession Planning, Human Resources, Training, Continuous Improvement, Program Management, Manufacturing, Team Building, Personnel Management, Employee Benefits, Management, New Hire Orientations, Policy, Hiring
Education
The University of Texas at Austin - Red McCombs School of Business 1997 — 1999
MBA, Concentration in Human Resources Management
The University of Texas at Austin
Master of Business Administration
University of California, Santa Barbara 1988 — 1992
BA, Psychology
University of California, Santa Barbara
Bachelor of Arts, Psychology
West Corporation June 2014 - Present
MyStarGo October 2013 - Present
Ford Motor Credit Company January 2014 - June 2014
West Corporation October 2013 - December 2013
Hewlett-Packard June 2012 - October 2013
Mediaplay May 2011 - August 2013
Universal Teleconnections June 2002 - August 2012
DataNet Quality Systems April 2006 - June 2012
Document Processing Systems August 1998 - March 2006
800 Services Inc. March 1994 - August 1997
Skills
XML, Oracle, SQL, Microsoft SQL Server, Databases, Subversion, JavaScript, Java Enterprise Edition, Agile Methodologies, Unix, Java, Tomcat, Enterprise Software, HTML, PHP, MySQL, Microsoft Office, VXML, Android Development, Android SDK, Weblogic, JSF, SOAP, Web Services, SOA, VMware, LAMP, C#, .NET, C++, IceFaces, Software Development, Linux, Integration, Eclipse, Web Applications, Scrum, WebLogic
Education
The University of Texas at Austin
Computer Science
One Main Financial January 2012 - Present
Alliance Inspection Management August 2009 - May 2011
American Road Services Company July 2007 - July 2009
Ford Motor Credit Company January 2002 - June 2007
THERMO-SERV, INC January 1999 - January 2000
Atlantic Southeast Airlines January 1993 - January 1999
Skills
Account Management, Customer Service, Management, Sales, Sales Operations, Training
Education
University of North Texas 1994 — 1996
Tyler Junior College 1991 — 1993
Business Information Systems
Mac Haik Ford Lincoln Mercury April 2015 - Present
Mac Haik Ford Lincoln Mercury June 2014 - April 2015
East Texas Auto Dealer May 2009 - August 2013
Ford Motor Credit Company May 1989 - March 2009
Skills
Credit Risk, Credit Analysis, Relationship Management, Commercial Lending, Credit, Financial Analysis, Portfolio Management, Loans, Consumer Lending, Customer Satisfaction, Process Improvement, Sales Management, Management, Underwriting, Finance, Loan Origination, Customer Service, Highly detail oriented, Professional..., Computer Proficiency, Supervisory Experience, Sales, Leadership
Education
University of Texas at Tyler 1987 — 1989
Bachelor of Business Administration (BBA), Finance
Tyler Junior College 1985 — 1987
Associate of Arts (AA), Business Administration and Management, General, Magna Cum Laude
Kaminer Financial Group August 2011 - Present
Groton Public Schools January 2010 - July 2011
Groton Public Schools January 2010 - July 2011
MOORESTOWN TOWNSHIP PUBLIC SCHOOLS January 2006 - December 2009
Moorestown Township Public Schools September 1997 - December 2009
Moorestown January 2001 - January 2002
Kimberly S. Beam January 1997 - January 2001
STILES PHARMACY January 1989 - January 1997
Ford Motor Credit Company January 1985 - January 1989
KAY BEE TOYS January 1983 - January 1985
Skills
Benefits Administration, Career Counseling, Coaching, Customer Satisfaction, Customer Service, E-Learning, Employee Benefits, Employee Engagement, Employee Relations, Event Planning, Fundraising, HRIS, Hiring, Human Resources, Integration, Management, Microsoft Excel, Microsoft Office, Non-profits, Office Management, Open Enrollment, Personnel Management, Policy, Recruiting, Public Speaking, Screening Resumes, Staff Development, Team Building, Training, Interviews, New Hire Orientations, Temporary Placement, Retail, Organizational..., Leadership Development
Education
Thomas Edison State College
Bachelor of Arts, Communications
Thomas Edison State College
BA, Communications
TriState Study Group
Aspen National Collections May 2000 - Present
Aspen National Collection May 2000 - Present
Clifton Hall 2008 - 2013
Ford Motor Credit Company September 1988 - May 2000
Skills
Lead Generation, Fractional Ownership, Team Building, Marketing Strategy, Account Management, Strategic Planning, Real Estate, Sales, Hotels, Marketing, Budgets, Sales Process, Contract Negotiation, Online Advertising, Social Media Marketing, Training, Email Marketing, Social Media, Selling, Online Marketing, Time Management, Resorts, Sales Management, Timeshare, Hospitality, Customer Service
Education
The University of South Dakota 1974 — 1978
BS, Criminal Justice
Minneapolis West High School 1971 — 1974
Hyundai Capital2011 January 2011 - Present
Credit Union Services 2005 - 2008
TOYOTA/LEXUS FINANCIAL SERVICES January 1986 - January 2002
Ford Motor Credit Company January 1975 - January 1986
Skills
Underwriting, Credit, Administration, Funding, Loans, Insurance, Mortgage Lending, Customer Service, Customer Relations, Accounts Receivable, Operations Management, Budgeting
Education
The University of Texas at Arlington - College of Business 1970 — 1974
BBA, Business Administration
University of Texas
BACHELOR, BUSINESS ADMINISTRATION
Primerica Owner - PresidentJohn Clifford Imports LLCOctober 2004 - December 2008
Ford Motor Credit Company January 1983 - February 2007
Skills
Fixed Annuities
Education
Trevecca Nazarene University
Bachelor of Science, Liberal Arts
Wayne State University
MBA, Finance and Accounting
Bank of America October 2009 - Present
Ford Motor Credit Company July 2009 - October 2009
Ford Motor Credit Company November 2007 - August 2009
Ford Motor Credit Company April 2006 - November 2008
Ford Motor Credit Company December 2004 - March 2006
Ford Motor Credit Company November 2000 - November 2004
Skills
Credit Risk, Portfolio Management, Credit, Process Improvement, Loans, Risk Management, Credit Analysis, Customer Service, Financial Risk, Forecasting, Underwriting, Relationship Management, Finance, Commercial Lending, Banking, Financial Services
Education
The University of Texas at Arlington - College of Business 2002 — 2005
Bachelors, Marketing
Pine Belt Ford, Purvis, MS February 2010 - Present
Ford Motor Credit Company July 1973 - March 2009
Skills
Sales Management, Credit, Profit, Customer Satisfaction, Sales, Account Management, Sales Process, Customer Retention, Selling, Forecasting, Automotive, Income Statement, Operations Management, Team Building, New Business Development, Sales Operations, Pricing, B2B, Negotiation, Leadership, Inventory Management, Process Improvement, Training, Business Planning, Management, P
Education
The University of Southern Mississippi 1964 — 1969
BS, Personnel & Industrial Mgr
Wells Fargo Bank December 2010 - Present
HSBC August 2009 - December 2010
Quiznos Sub - Central Valley and Goshen, New York November 2003 - August 2010
HSBC October 2005 - July 2009
Ford Motor Credit Company September 1991 - October 2005
Skills
Business Planning, Financial Risk, Credit, Loans, Underwriting, Selling, Commercial Banking, Credit Analysis, Financial Analysis, Management, Finance, Competitive Analysis, Credit Risk, Relationship Management, Portfolio Management, Risk Management, Commercial Lending, Financial Services, Mortgage Lending
Education
University at Albany, SUNY 1987 — 1991
BS, Business Administration - Finance and Management Information Systems
Georgia Department of Human Resources November 2011 - Present
American Credit Acceptance August 2008 - February 2009
United Auto Credit Corporation May 2001 - July 2008
Ford Motor Credit Company April 1988 - March 2000
Skills
Credit Analysis, Retail, Analysis, Data Analysis, Training, Management, Auditing, Customer Service, Team Building, Accounting, Leadership, Portfolio Management, Credit
Education
Troy University in Montgomery 1983 — 1987
BS, Business Management
Hancock Bank December 2013 - Present
Regions Financial Corporation October 2009 - December 2013
New South Federal Savings Bank November 2006 - October 2009
Ford Motor Credit Company June 2000 - November 2006
Skills
Credit, Credit Analysis, Risk Management, Financial Analysis, Risk Assessment, Financial Risk, Mortgage Lending, Underwriting, Credit Risk, Portfolio Management, Commercial Banking, Loans, Consumer Lending, Banking, Finance, Commercial Lending, Relationship Management, Fraud, Financial Services, Loan Origination, Retail Banking, Mortgage Banking, Call Centers
Education
University of Alabama 1997 — 2000
Bachelor of Science in Commerce and Business Administration
Morneau Shepell May 2014 - Present
Alphabetix February 2003 - Present
ProspecPlus March 2012 - March 2014
Visite360 February 2011 - March 2012
CIMA+ February 2008 - February 2010
exp Global Inc. May 2005 - February 2008
Ford Motor Credit Company March 2002 - September 2004
Skills
Rédaction des offres, Traduction, Rédaction technique, Gestion de projet, Gestion du temps, Traduction technique, Marketing, Leadership, Révision linguistique, Services languagiers, Microsoft Office, Travail d'équipe, Réseaux sociaux, SEO, WordPress, Édition, Langues étrangères, Social Media, Editing, Time Management
Education
Université Laval 2005 — 2008
Baccalauréat, Traduction et interprétation
Shepard Walton King Insurance Group August 2010 - Present
Shepard Walton King Insurance Group March 2013 - April 2013
Ford Motor Credit Company June 2002 - February 2009
Education
The University of Texas-Pan American 1988 — 1992
Accounting, Business
Penguin Random House March 1998 - Present
Systems Alliance, Inc. October 1997 - March 1998
Ford Motor Credit Company June 1997 - October 1997
Nissan Motor Acceptance Corporation January 1995 - June 1997
Branch Electric May 1988 - January 1995
Skills
SAP, ERP, Oracle, Databases, SAP Basis, Business Process, ABAP, Integration, Data Warehousing, EDI, SAP R/3, IT Management, Enterprise Architecture
Education
Towson University 1991 — 1994
BS, Business Administration
IHS June 2015 - Present
Citi Financial August 2013 - October 2014
University of Michigan-Department of Uroloy January 2013 - May 2013
Ally Financial Inc. October 2010 - April 2012
Ford Motor Credit Company January 2002 - February 2010
Ford Motor Company January 2001 - February 2002
University oc Alabama May 1989 - June 1996
University of Alabama August 1987 - August 1989
Skills
SAS, Statistical Modeling, Time Series Analysis, Logistic Regression, Statistics, Credit Risk, Survival Analysis, Analysis, Multivariate Analysis, Predictive Modeling, Data Mining, SAS programming, Quantitative Analytics, Database Marketing, Risk Management, Analytics, Forecasting, Portfolio Management, Financial Risk, Linear Regression, Risk Analytics, Credit Scoring, SAS Programming, Data Analysis
Education
University of Alabama
Ph.D., Applied Statisitcs
University of Alabama
M.A., Marketing
Ford Motor Credit Company July 2014 - Present
Department of the Army April 2011 - Present
Department of the Air Force December 2012 - April 2014
Sempliner and Thomas April 2010 - April 2012
Skills
Legal Research, Legal Writing, Westlaw, Courts, Appeals, Corporate Law, Criminal Law, Mediation, Employment Law, Bankruptcy, Litigation Support, Government, Research, Civil Litigation, Litigation
Education
Thomas M. Cooley Law School 2007 — 2009
JD, Law
University of Michigan 2001 — 2005
BA, Psychology
NHS
Zeppelin Mobile DJ June 2013 - Present
RouteOne, LLC April 2007 - June 2013
Ford Motor Credit Company 1996 - 2007
Mazda Motors of America April 1986 - September 1996
Skills
Account Management, Customer Satisfaction, Sales Process, Sales Operations, Process Improvement, CRM, Automotive, Customer Retention, Sales Management, Product Development, New Business Development, Business Development, Sales, Team Building, Selling, Competitive Analysis, Training, Forecasting
Education
The University of South Dakota 1969 — 1973
BA, Government
Bank of America January 2012 - Present
Citi August 2008 - December 2011
Citi July 2007 - August 2008
Citi June 2005 - June 2007
Ford Motor Credit Company September 2003 - April 2005
Superior Court Pretrial Services January 2003 - May 2003
Skills
Loans, Management, Mortgage Lending, Training
Education
University of Arizona 1999 — 2003
BA, Spanish, Mexican American Studies
Universidad de Guadalajara 2001 — 2001
Spanish
Ford Motor Credit Company January 2003 - Present
Skills
Wealth Management, Mutual Funds, Strategic Financial..., Equities, Portfolio Management, Retirement Planning, Investments, Credit, Investment Advisory, Mortgage Lending, Credit Analysis, Loans, Financial Services, Risk Management, Consumer Lending, Funding, Commercial Banking, Fixed Income, Securities, Asset Management, Series 63, Commercial Lending, Series 7, Credit Risk, Finance, Financial Risk, Financial Advisory, Relationship Management, Banking
Education
Troy University 1967 — 1969
Bachelor of Science (BS), Business Admin and Marketing
Ford Motor Credit Company March 2003 - Present
Ford Motor Credit Company May 1977 - March 2003
Education
Universidad Central de Bayamón
Reliable Nissan August 2015 - Present
Richford March 1991 - June 2015
Ford Motor Credit Company January 1978 - January 1991
Ford Motor Credit Company January 1977 - January 1990
Skills
Dealers, Profit, Customer Retention, Automotive, Vehicles, Warranty, Forecasting, Dealer Management, Automotive Aftermarket, Customer Satisfaction, Parts, Sales Management, Negotiation, Sales Process, Sales, Sales Operations, Finance, Retail, Business Planning, B2B, Selling, Gross Profit, Reynolds, Automobile, Fleet Management
Education
The University of New Mexico - Robert O. Anderson School of Management 1971 — 1975
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
UHS July 2006 - Present
Ford Motor Credit Company 1997 - 2005
Nu-kote International 1995 - 1997
Kimberly-Clark 1989 - 1995
Skills
Healthcare, Healthcare Management, HIPAA, Healthcare Information..., Financial Analysis, Process Improvement, Hospitals, Managerial Finance, Accounting, Financial Reporting, Forecasting, Strategic Planning
Education
The University of Texas at Dallas
Accounting, 3.6 GPA
University of Oklahoma
Bachelor of Arts (B.A.), MIS/Accounting
Syracuse University August 2012 - February 2015
Southern Wine & Spirits November 2007 - August 2010
The Clorox Company July 2005 - March 2007
Ford Motor Credit Company May 1998 - August 2003
HSBC Bank February 1991 - April 1998
Skills
Account Management, Analysis, Financial Analysis, Team Building, Banking, Customer Service, Coaching, Portfolio Management, Management, Microsoft Word
Education
University at Buffalo 1991 — 1995
Bachelor's degree, History
JPMorgan Chase Short Sale Loan CloserJPMorgan ChaseApril 2009 - Present
Ford Motor Credit Company June 2002 - April 2009
Education
The University of Texas at Arlington 2003 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Santander Bank, N.A. June 2013 - Present
JPMorgan Chase April 2008 - April 2013
Ford Motor Credit Company July 1987 - November 2007
Skills
Credit, Banking, Commercial Banking, Credit Analysis, Retail Banking, Loans, Credit Risk, Portfolio Management, Commercial Lending, Mortgage Lending, Relationship Management
Education
State University of New York at Albany
Bachelor of Arts (B.A.)
Freelance August 2014 - August 2015
Health Department of Spain January 2009 - July 2013
Health Department of Madrid January 2007 - January 2009
Ford Motor Credit Company October 2002 - December 2005
RCI Banque October 2001 - October 2002
Skills
Team Coordination, Credit Risk, Customer Service, Personal Shopping, Decision Making, Administrative...
Education
Universidad Autónoma de Madrid 1994 — 1998
Bachelor of Laws (LL.B.)