Ford Motor Credit Company
Ford Motor Credit Company LLC, d/b/a Ford Credit, is the financial services arm of Ford Motor Company, and is headquartered in Dearborn, Michigan. The predominant share of Ford Credit's business consists of financing Ford and Lincoln vehicles and supporting Ford and Lincoln dealers. Customer service: 0345 712 5490 CEO: Joy Falotico (1 Oct 2016–) Headquarters: Dearborn, Michigan, United States Revenue: 8.996 billion USD (2014) Parent organizations: Ford Motor Company, Ford Holdings LLC Subsidiaries: Ford Credit International Inc,
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Ford Motor Credit Company Employees
Farm Bureau Financial Services August 2014 - Present
Farm Bureau Financial Services April 2012 - August 2014
Farm Bureau Financial Services September 2010 - April 2012
Paul Medina Agency March 2009 - August 2010
Paul Medina Agency February 2007 - January 2009
State Farm Insurance July 2000 - July 2006
State Farm Insurance July 1999 - July 2000
State Farm Insurance February 1997 - July 1999
Ford Motor Credit Company 1987 - 1991
Skills
IT Management, Insurance, General Insurance, Underwriting, Property & Casualty..., Liability, Customer Service, Compliance, Auditing, Umbrella, Analysis, Process Improvement, Budgeting, Public Speaking, Coaching, Change Management, Supervising, Staff Supervision, Supervisory Skills, IT Service Management, Direct Sales, Commercial Insurance, Commercial Lines, Professional..., Chartered Property..., General Commercial..., Umbrella Insurance, Life Insurance, Homeowners, Workers Compensation, Professional Liability, Budgets, CPCU, Risk Management, Legal Liability, Casualty, Universal Life, D&O, Reinsurance, Whole Life, Employee Benefits, Casualty Insurance, Fixed Annuities, Leadership
Education
University of Phoenix 1990 — 1991
Business Administration
New Mexico State University 1980 — 1986
BBA, Finance, Real Estate
Santa Fe High School 1977 — 1980
U.S. Small Business Administration February 2015 - Present
Bank of America February 2010 - October 2014
National Notary Association April 2005 - January 2014
Ford Motor Credit Company May 2001 - September 2009
Skills
Foreclosures, Loans, Mortgage Lending, Refinance, FHA, First Time Home Buyers, REO, Loan Origination, Mortgage Banking, Data Entry, Customer Service, Legal Assistance, Document Review, Quality Assurance, Employee Training, Title Searches, Title lien releases, Payment processing
Education
Nicholls State University
Business Administration and Management, General
Niagara LaSalle Corporation October 2014 - Present
Family Express Corporation December 2009 - May 2014
United Concordia Dental November 1999 - March 2002
Highmark Inc. June 1998 - November 1999
Ford Motor Credit Company August 1994 - October 1997
Skills
Finance, Marketing, Analysis, Financial Analysis, Forecasting, Data Analysis, Leadership, Financial Modeling
Education
Nova Southeastern University 1992 — 1994
Master of Business Administration (M.B.A.), 3.8
Trinity University 1986 — 1990
Bachelor's Degree, Marketing, 3.0
Ford Motor Company January 2007 - Present
Ford Motor Credit Company August 2002 - December 2006
Ford Motor Company January 1999 - July 2002
Ford Motor Company September 1996 - December 1998
Union Bank January 1990 - August 1994
Skills
Strategic Planning, Business Development, Automotive, Marketing Strategy, Marketing, Product Marketing, Cross-functional Team..., Strategy, Business Planning, Management, Product Development, Competitive Analysis, Mobile Technology, New Business Development, Product Management
Education
Northwestern University - Kellogg School of Management 1994 — 1996
MBA, Marketing, Finance, and Org. Behavior
University of California, Los Angeles 1985 — 1989
BA, Economics
Ford Motor Credit Company July 2015 - Present
Northwestern Mutual May 2014 - December 2014
Cary Granite May 2013 - June 2013
ABL and Associates, LLC May 2012 - August 2012
Skills
Microsoft Excel, PowerPoint
Education
University of South Carolina - The Moore School of Business 2011 — 2015
BA, Finance
National University of Ireland, Galway 2013 — 2013
Green Hope High School 2008 — 2011
First United Methodist Church of Ypsilanti October 2012 - Present
First Presbyterian Church of Northville January 2008 - May 2012
Ford Motor Credit Company October 1989 - December 2006
Skills
Leadership Development, Research, Nonprofits, Volunteer Management, Community Outreach, Public Speaking, Fundraising, Leadership, Event Planning, Conflict Resolution, Volunteer Recruiting, Team Building, Coaching, Youth Mentoring, Strategic Planning, Training, Customer Service, Teaching, Microsoft Office, Organizational..., PowerPoint, Budgets, Program Management, Grant Writing, Missions, Management, Church Events
Education
Northwestern University - Kellogg School of Management 1975 — 1977
Masters of Management, Finance and Urban Management
Princeton University 1971 — 1975
Bachelor's degree, Public Administration
Stanton Cronin Law Group, P. L. 2013 - Present
No Regrets 2003 - 2006
Ford Motor Credit Company 1998 - 2003
Skills
Customer Service, Management, Marketing, Time Management, Social Media, Social Networking, Social Media Marketing, Microsoft Office, Coaching, Marketing Strategy, Microsoft Word, Microsoft Excel, Title Insurance, Title Searches, Notary Public, Propel, ATIDS XE, DoubleTime
Education
Nova Southeastern University 1998 — 2000
Master of Business Administration (MBA)
University of Florida 1992 — 1996
Bachelor of Arts (B.A.), Business Administration and Management, General
Cabela's August 2014 - Present
CertusBank April 2013 - August 2014
J P Morgan Chase August 2010 - March 2013
USAA September 2007 - July 2010
Ford Motor Credit Company March 2000 - October 2007
KeyBank National Association September 1997 - March 2000
Liberty Media September 1995 - September 1997
American Express December 1986 - September 1995
United States Marine Corps July 1982 - October 1986
Skills
Leadership, Strategy, Management, Program Management, Operations Management, Start-ups, Human Resources, Coaching, Customer Satisfaction, Sales, Call Centers, Budgets, Finance, Credit, Customer Service, Analysis, Banking, Business Analysis, Business Process..., Call Center, Change Management, Consumer Lending, Continuous Improvement, Credit Analysis, Credit Cards, Credit Risk, Cross-functional Team..., Customer Retention, Employee Benefits, Executive Management, Financial Analysis, Financial Markets, Financial Modeling, Financial Risk, Financial Services, Forecasting, Governance, Hiring, Insurance, Leadership Development, Loans, Organizational..., Performance Management, Portfolio Management, Pricing, Process Improvement, Project Management, Recruiting, Relationship Management, Retail Banking
Education
North Carolina Agricultural and Technical State University
Business Management
Ford Motor Credit Company June 2014 - Present
Key Equipment Finance June 2013 - July 2013
Waddell and Reed Financial Services June 2012 - August 2012
Mile High Rowing Club June 2011 - August 2011
Skills
Mandarin, Microsoft Office, Research, Finance, Training, PowerPoint, Microsoft Excel, Financial Analysis, Time Management, Public Speaking, JMP, Microsoft Word, Leadership, Analysis, Event Planning, Management, Data Analysis, Customer Service
Education
University of Southern California 2010 — 2014
Bachelor of Science, Business Administration; East Asian Area Studies; Mandarin Chinese
National University of Singapore 2013 — 2013
Non-Graduating Exchange Student, Business Administration and Management, General
Cherry Creek High School 2006 — 2010
High School Diploma
Ford Motor Credit Company March 2015 - Present
Apple Autos September 2014 - November 2014
Quicken Loans May 2013 - August 2013
Skills
Organization Skills, Communication, Customer Service, Microsoft Office, Leadership, Sales, Marketing, Microsoft Word, PowerPoint, Team Building, Teamwork, Microsoft Excel
Education
Northwood University 2010 — 2014
Bachelor of Business Administration, Business Management
American Heritage Academy August 2014 - Present
Clark County School District January 2014 - June 2014
Clark County School District April 2011 - December 2013
Ford Motor Credit Company July 2006 - March 2011
Ford Motor Credit Company August 2001 - June 2006
Ford Motor Credit Company June 2000 - August 2001
Skills
Lesson Planning, Elementary Education, Classroom Management, Teaching, Classroom, Public Speaking, Research, Tutoring, Leadership, Customer Service, Coaching, Training, Microsoft Office
Education
Nevada State College 2011 — 2014
Bachelor of Education (BEd), Elementary Education and Teaching
Ford Motor Credit Company January 2015 - Present
N/A May 2013 - September 2013
BrightStar Care May 2012 - September 2012
Pleasant Hills Golf Course May 2011 - September 2011
Pleasant Hills Golf Course May 2010 - September 2010
Muskingum University June 2010 - July 2010
Skills
Advertising, Economics, Business, Sports, Music, Time Management, Leadership, Management, Teamwork, PowerPoint, Research, Public Speaking, Microsoft Word, Microsoft Excel, Microsoft Office
Education
Muskingum College 2010 — 2014
Bachelor's Degree, Business/Economics, Senior
Oak Glen
Leaders in Procurement Quality Project Management in Greater Tampa Area, 2012 - Present
Real Soft, Inc. December 2014 - Present
Raymond James Financial Inc./ Kelly IT Resources February 2013 - July 2013
Ceridian/ Kelly IT Resources August 2012 - January 2013
Bombardier Transportation January 2000 - August 2012
Dallas Texans Florida Soccer Club January 2009 - May 2012
Ford Motor Credit Company June 1999 - December 1999
Dun & Bradstreet Sverige AB December 1996 - April 1999
Skills
Signalling, Procurement, Transportation, Logistics, Project Management, Rail, Strategic Sourcing, Six Sigma, Supply Chain, Project Planning, Contract Negotiation, Program Management, Integration, Change Management, Purchasing, Process Improvement, Quality Management, Finance, Microsoft Office, Lotus Notes, Multilingual, Research, Project Managers, Outsourcing, Strategy, Management, Forecasting, Leadership, Budgets, Team Leadership, Business Process, Vendor Management, Analysis, Software Documentation, Supply Management, Access, Business Process..., ERP, Operations Management, MS Project, Supply Chain Management, New Business Development, Customer Satisfaction, Organizational..., SAP, Time Management, Managing Database, Network Administration, Basics of Unix, Programming
Education
St. Petersburg College 2014 — 2014
Database Management, 4.0
Northwest Florida State College 2013 — 2014
Database Management, 4.0
Northwest Florida State College 2010 — 2012
Bachelor of Applied Science (B.A.S.), Project and Quality Management, 3.97
Northwest Florida State College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Industrial Management Technology, 3.97
Ford Motor Credit Company June 2014 - Present
Plasma Bionics LLC (Student Startup) October 2012 - Present
Oklahoma State University January 2013 - May 2014
Bharti Infratel Private Limited July 2011 - July 2012
Skills
Time Series Analysis, Forecasting, Data Visualization, Predictive Modeling, Microsoft SQL Server, Business Analysis, Microsoft Excel, JMP, SAS, Teamwork, Database Marketing, Analysis, Tableau, Statistics, Data Analysis, Data Mining, Cluster Analysis
Education
Oklahoma State University 2012 — 2014
Master's degree, Management Information Systems, 3.92/4.0
National Institute of Technology Raipur 2007 — 2011
Bachelor of technology, electrical engineering, 7.88/10
XTREME FINANCIAL SERVICES September 2015 - Present
National Life Group May 2011 - Present
Ford Motor Credit Company April 1999 - April 2011
San Diego Padres April 1996 - March 1999
Skills
Business Development, Management, Sales Management, Account Management, Portfolio Management, Leadership, Risk Management, Marketing, Relationship Management, Financial Analysis, Life Insurance, Credit, Training, Retirement Planning, Financial Services, Banking, Business Planning, Strategy, Forecasting, Program Management, Six Sigma, CRM, Financial Risk, California Life..., Arizona Life Insurance-..., Nevada Life Insurance-..., Alabama Life Insurance-..., Pennsylvania Life..., New York Life...
Education
Northern Arizona University
Bachelor’s Degree, Business Administration and Management, General
Automotive Development Group, LLC April 2014 - Present
American Financial & Automotive Services, Inc. November 2008 - November 2013
Steinbring Chevrolet June 2005 - October 2008
Vision Marketing May 2000 - May 2005
Ford Motor Credit Company June 1995 - April 2000
White Bear Lincoln, Forest Lake Ford, Maplewood Imports June 1988 - May 1995
Skills
Sales, F&I, Business Development, Coaching, Customer Service, Automotive, Team Building, Process Improvement, Income Development, Why Buy Here, Reinsurance, Recruiting, Dealers, Account Management, Sales Management, Customer Satisfaction, Sales Process, New Business Development, Customer Retention, Profit, Automobile, Negotiation, Sales Operations
Education
North Dakota State University
Business
Nissan North America September 2010 - Present
Ford Motor Credit Company January 2000 - March 2010
MS State Department of Health 2005 - 2005
Ford Motor Credit Company June 1998 - December 1999
Ford Motor Credit Company November 1996 - June 1998
Ford Motor Credit Company July 1994 - July 1996
Skills
Program Management, Analysis, Customer Satisfaction, Strategy, Finance, Process Improvement, Leadership, Quality Assurance, Visio, Requirements Analysis, Project Management, Six Sigma, Business Process, Management, Business Process..., Risk Management, Call Centers, Vendor Management, SharePoint, Software Documentation, Training, Cross-functional Team..., Banking, Business Analysis, CRM, Negotiation, Requirements Gathering
Education
Murray State University 1990 — 1994
BS, Political Science and Legal Studies
Pampered Pets & People LLC September 2008 - Present
Becky's Goodie Bags llc October 2013 - Present
Black Forest Business Group January 2014 - February 2014
Various Non Profit organizations February 2011 - October 2011
IQOR Corporation March 2010 - January 2011
Investigo/Broadridge Inc December 2006 - January 2011
Young America Corporation September 2008 - February 2010
Triple T Paints June 2005 - 2009
CitiFinancial Auto June 2001 - December 2004
Ford Motor Credit Company March 1996 - June 2001
Skills
Process Improvement, Customer Service, Business Analysis, Vendor Management, Team Building, Forecasting, Budgets, Strategic Planning, Team Leadership, Change Management, Coaching, Call Center, Employee Engagement, Operations Management, Sourcing, Motivation, Animal Behaviorist, Remodeling, Property Management, Pet Care, Health & Wellness..., Stress Management &..., Call Centers, Women Owned Business, Successful Business..., Dog Training, House Sitting, Personal Assistant, Stress Management, Organization &..., Home Staging, Packing, Horse Care, Graphic Design, Computer Repair, Animal Training, Digital Photography, Management, Customer Satisfaction, Program Management, Performance Management, Training, Leadership
Education
Institute of Integrated Nutrition - State University of New York 2012 — 2013
Nutritional Health Coach, Health, Life & Wellness, Graduate of IIN Health Coach Accreditation and Certification April 2013
Normandale Community College 1990 — 1992
Associate of Art, Business, Accounting
RE/MAX Executive Commercial March 2013 - Present
RE/MAX Executive Commercial Division March 2013 - Present
LM Commercial Real Estate January 2007 - Present
Ford Motor Credit Company 2001 - 2006
Intellinex January 1999 - August 2001
PHH January 1998 - January 2000
Skills
Sales, Business Development, Real Estate, New Business Development, Sales Management, Investment Properties, Business Planning, Real Estate Transactions, Negotiation, Disposition, Leases, REO, Brokerage, Location Intelligence, Contract Negotiation, Real Estate Economics, Property Management, Foreclosures, Selling, Real Estate Development, Real Estate Financing, Tenant Representation, Commercial Real Estate, Sellers, Single Family Homes, Lease Negotiations, Residential Homes, Investors, Asset Management, Tenant, Land Acquisition, Investments, Short Sales, Condos, Finance, Property, Corporate Real Estate, International Real..., Real Property, Landlords, Buyer Representation, Shopping Centers, 1031 Exchanges, Dispositions, Investment Sales, Lease Administration
Education
Northern Illinois University 1984 — 1986
Bachelor of Science, Management, Economics
Boston Scientific February 2015 - Present
Boston Scientific Corporation March 2012 - Present
Boston Scientific Corporation October 2006 - March 2012
Apple Valley Ford Sales, Inc January 2006 - September 2006
Ford Motor Company January 2000 - October 2005
Ford Motor Credit Company January 1995 - 2000
Skills
Certified Quality..., Notary Public, CQA, FDA, Software Documentation, Quality Auditing, Quality System, Training, V&V, Quality Assurance, Medical Devices, ISO 13485, CAPA, 21 CFR Part 11, GMP, Root Cause Analysis, Cross-functional Team..., Management
Education
Northeastern University 2012 — 2018
Master's degree, Regulatory Affairs for Drugs, Biologics and Medical Devices
Nichols College
Bachelor, Business Administration
ASQ
Certified Quality Auditor
Baltimore City Community College October 2009 - Present
Ford Motor Credit Company February 1999 - July 2006
Education
Bowie State University 2006 — 2009
Master of Arts (M.A.), Organizational Communication, General
Morgan State University 1999 — 2001
Bachelor of Applied Science (BASc), Telecommunications
OCI Chemical October 2014 - Present
Vernay April 2014 - October 2014
BWAY Corporation September 2006 - March 2014
Ford Motor Credit Company August 2002 - July 2006
Ford Motor Credit Company August 2002 - July 2006
Skills
SAP, Pinnacle, Sabre, Oracle, Microsoft Office, Windows, NT, XP, Microsoft Office 2007, PowerPoint, IBM, Mac, Financial Analysis, Customer Service, Accounts Receivable, Credit, Finance, Business Analysis, Six Sigma, Financial Risk, Management
Education
Morehouse College 1996 — 2001
BA, Business Administration, Management Major
Cree July 2015 - Present
FLIR Systems May 2011 - July 2015
Ideal Industries August 2006 - May 2011
Ideal Industries May 2003 - July 2006
Greenlee Textron May 1997 - April 2003
CooperTools/Industries January 1994 - May 1997
Skil/Bosch Power Tool Company January 1989 - January 1994
Ford Motor Credit Company November 1987 - January 1989
Skills
Key Account Management, New Business Development, Sales Management, Account Management, Solution Selling, Business Development, Product Development, Strategy, Leadership, Negotiation, Manufacturing, International Sales, Product Marketing, Sales Operations, Sales, Retail, Marketing, Pricing, Direct Sales, Product Management, Competitive Analysis, Channel Partners, B2B, Selling, Sales Process, Cross-functional Team..., Forecasting, Contract Negotiation, Purchasing, Cold Calling, Product Launch, Marketing Strategy, Trade Shows, Salesforce.com, P&L Management, Sales Presentations, CRM, Team Building, Marketing Management, Operations Management, Strategic Planning, Management, Inventory Management, Customer Service, Process Improvement, Team Leadership, Budgets
Education
Purdue University The University of Industrial Distribution 2008 — 2010
Executive Education, Industrial Distribution
University of Wisconsin 2007 — 2009
Executive Education, Finance and Sales Management
Northern Illinois University - College of Business 1984 — 1987
Bachelor of Science, Marketing & Economics
Université Paris-Sorbonne 1984 — 1984
AA, French History
H A baby
West Aurora
Equifax November 2012 - Present
Deloitte & Touche March 2011 - November 2012
Sears Holdings Corporation July 2006 - March 2011
Ford Motor Credit Company April 2003 - June 2006
Sears, Roebuck and Co. April 1999 - April 2003
Sears, Roebuck and Co. 1999 - 2001
Skills
Predictive Modeling, Segmentation, Data Mining, Analytics, SAS, Business Analysis, Financial Modeling, Analysis, Forecasting, CRM, Risk Management, Portfolio Management, Credit Risk
Education
Northern Illinois University 1990 — 1993
Masters, Economics
Ford Motor Credit Company July 2014 - Present
TEKsystems September 2013 - Present
Perrigo September 2013 - May 2014
The Epitec Group November 2011 - August 2013
Consumers Energy November 2011 - August 2013
Dewpoint March 2010 - November 2011
Manifest Solutions February 2008 - March 2010
Nationwide Services Company 2008 - March 2010
Deloitte Consulting 2006 - 2008
MAXIMUS September 2002 - December 2006
Skills
Agile Methodologies, Project Management, Software Project..., Project Portfolio..., Business Analysis, Scrum, Enterprise Software, Leadership, Change Management, Project Governance, Management, PMP, IT Project Manager, SAP, Team Leadership, Leading Development..., Quality Assurance, Project Coaching, Requirements..., Software Consulting, Business Intelligence, Software Development, Blogger, SharePoint, Blogging, Communication, PPM, Sparx Enterprise..., CASE, HP Service Manager, SAP PPM, Kanban, Agile Team Coaching
Education
Northern Illinois University - College of Business 1985 — 1988
MBA, Business Administration and Management, General
Northwestern University 1976 — 1981
BME, Liberal Arts, Music Education
IN USA, Inc March 1992 - Present
Network Personnel March 1989 - March 1992
Ford Motor Credit Company 1986 - 1989
Skills
Negotiation, Product Development, New Business Development, Business Strategy, Product Management, Business Development, Strategic Planning, Team Building, Project Management, Cross-functional Team..., Channel, Closure, Cloud Computing, Sales Management, Team Leadership, Sales, Management, Business Planning, Account Management, Six Sigma, Integration, Program Management, Process Improvement, Product Marketing, Leadership, Solution Selling, Coaching, Financial Analysis, Budgets, Mergers & Acquisitions, CRM, Engineering Management, Manufacturing, Data Center, Semiconductors, Recruiting, Customer Satisfaction, Vendor Management, SaaS, Training, Employee Relations, Process Engineering, Managed Services, Networking, Project Planning, Human Resources, Sourcing, Engineering, Marketing, Contract Negotiation
Education
Northern Essex Community College
Business Administration
Ford Motor Company August 2015 - Present
Ford Motor Credit Company May 2015 - Present
Institute for Research on Labor, Employment, and the Economy September 2014 - Present
Baosteel Group Co. June 2013 - August 2013
AXA April 2013 - May 2013
Taikang Asset Management January 2013 - February 2013
Skills
Statistics, Mandarin, R, Microsoft Office, SPSS, Matlab, C++, Java, Maple, Microsoft PowerPoint, Microsoft Word, LaTeX, Python, SQL, Data Analysis, Analysis, PowerPoint, Research
Education
University of Michigan 2014 — 2016
Master's Degree, Applied Statistics
Tel Aviv University 2014 — 2014
Entrepreneurship/Entrepreneurial Studies
University of California, Davis 2013 — 2014
Bachelor of Science (BS), Statistics, 4.0/4.0
Nanjing University 2010 — 2014
Bachelor of Science (BS), Applied Mathematics, 3.5/4.0
University of Michigan May 2013 - Present
Center for Statistical Consultation and Research, University of Michigan May 2014 - May 2015
Ford Motor Credit Company May 2013 - August 2013
University of Michigan September 2011 - April 2013
Shijiazhuang Bureau of Statistics August 2010 - September 2010
Skills
Statistical Modeling, Statistics, R, LaTeX, Data Analysis, Data Mining, Matlab, Statistical Computing, Machine Learning, SPSS, SAS, Research, Hadoop, C++, Mathematica, Mathematical Modeling
Education
University of Michigan 2011 — 2016
PhD, Statistics
Nankai University 2007 — 2011
Bachelor of Science (B.S.), Statistics
GM Financial/AmeriCredit April 2012 - Present
Roger Beasley Mazda Georgetown May 2009 - March 2012
Ford Motor Credit Company 1980 - 2009
Skills
Change Leadership, Team Leadership, Credit Portfolio..., Credit Analysis, Credit Risk, Collections Management, Sales Management, Operations Management, Process Engineering, Business Management, Budget Management, Personnel Development, Customer Loyalty, Customer Service, Automotive, Floor Plans, Loan Origination, Construction Loans, automotive mortgage..., Mortgage Lending, Portfolio Management, Budgets, Management, Customer Retention, Change Management, Loans, Sales, Credit, Automobile, Vehicles, Profit, Sales Process, Retail, Dealers
Education
North Carolina State University 1976 — 1980
Canadian Nuclear Laboratories November 2014 - Present
AECL July 2012 - November 2014
Canada Mortgage and Housing Corporation May 2010 - December 2011
St. Pauls On-the-Hill Anglican Church February 2007 - October 2010
DMTI Spatial January 2009 - May 2010
Canada Mortgage and Housing Corporation January 2000 - October 2003
Ford Motor Credit Company January 1998 - January 2000
Ford Motor Credit Company 1997 - 2000
Education
Mount Allison University 1993 — 1995
Biology/Chemistry
CFA
CFA Level 1
Ontario Real Estate Association
Real Estate
Real Estate Institute of Canada
Real Estate
Compass HR Consulting, LLC April 2010 - December 2014
Ford Motor Company July 2012 - June 2013
Personnel Relations Solutions, LLC March 2008 - March 2010
Ford Motor Credit Company September 2004 - December 2007
Ford Motor Company July 2001 - August 2004
Ford Motor Company August 2000 - July 2001
GreenLeaf, LLC May 1998 - August 2000
Ford Motor Company January 1997 - May 1998
Ford Motor Company November 1995 - December 1996
Ford Motor Company August 1992 - November 1995
Skills
Performance Management, Talent Management, Succession Planning, Coaching, Policy, Employee Engagement, Compliance, Team Building, Employment Law, Strategic Planning, Leadership Development, Mentoring, Conflict Resolution, Start-ups, Investigations, Negotiation, Customer Service, Management Consulting, Continuous Improvement, Problem Solving, Labor Relations, Contract Negotiations, Interviewing, Business Strategy, Human Capital Management, Employee Training, Personnel Management, Human Resources, Interviews, Contract Negotiation, Employee Benefits, Employee Relations, Deferred Compensation, Training, Industrial Relations, Workforce Planning, Organizational..., Leadership, Onboarding, Recruiting, HRIS, Strategy, Management, HR Policies, Benefits Administration, Union, Talent Acquisition, Career Development, Job Descriptions, College Recruiting
Education
HRCI
SPHR, Human Resources
Northwood University
BBA, Business Administration - Management
West Edmonton Hyundai October 2013 - Present
Yachimec Auto Group September 2002 - September 2013
Waterloo Ford Lincoln July 1998 - May 2002
Ford Motor Credit Company May 1989 - June 1998
Skills
Credit, Credit Analysis, Automotive, Loans, Customer Relations, Consumer Lending, Customer Service, Sales Management, Negotiation, Portfolio Management, Commercial Lending, Inventory Management, Credit Risk, Accounts Receivable, Customer Satisfaction, Loan Origination, Problem Solving, Vehicles, New Business Development, Dealers, Sales, Dealer Management, Automobile, Profit, Customer Retention, Parts
Education
Northern Alberta Institute of Technology / NAIT 1986 — 1988
FINANCE, BUSINESS
Jasper Place Composite High 1983 — 1986
Academic Honors, Matriculation
IBM October 2012 - Present
Realty ONE Group August 2011 - Present
John Hall & Associates April 2010 - August 2011
HomeSmart January 2007 - April 2010
REMAX 2000 April 2005 - January 2007
Remax Tierra del Sol June 2000 - April 2005
RE Realty Experts June 1998 - June 2000
Pebble Beach Company April 1992 - April 1998
Ford Motor Credit Company March 1985 - April 1990
Education
Monterey Peninsula College 1990 — 1998
Bachelor's degree, Economics
Universidade Candido Mendes 1983 — 1987
Bachelor's degree, Economics
IMV, LLC April 2012 - Present
ING Direct January 2010 - July 2012
ING DIRECT January 2008 - December 2009
ING DIRECT April 2006 - December 2007
ING DIRECT April 2005 - March 2006
Cushman & Wakefield January 2004 - January 2005
Ford Motor Credit Company 2002 - 2003
Ford Motor Credit Company 2001 - 2002
Ford Motor Credit Company 2000 - 2000
Ford Motor Credit Company 1999 - 1999
Skills
Banking, Financial Risk, Financial Analysis, Relationship Management, Credit Risk, Risk Management, Underwriting, Wealth Management..., Trusts, Sales, Commercial Lending, Income Tax, Retirement Planning, Personal Financial..., Business Tax Planning, Team Leadership, Investments, Employee Benefits, Estate Planning, Business Development, Mortgage Lending, Strategic Planning, Jumbo Mortgage, Financial Statement..., Loans, Training, Finance, Financial Services, Credit Analysis, Analysis, Leadership, Management
Education
Northwestern University 2013 — 2015
Master of Business Administration (MBA)
University of California, Los Angeles
Certificate in Personal Financial Planning
University of Detroit Mercy
Bachelors of Arts, Communications Studies
Red River High School
Nationwide Insurance August 2014 - Present
City of Tracy December 2012 - December 2014
New York Life Insurance Company May 2009 - April 2014
City of Tracy May 2009 - January 2013
American Honda Finance Corporation June 2004 - May 2009
Ford Motor Credit Company June 2000 - June 2004
Skills
Retirement Planning, Mutual Funds, Long-term Care, Life Insurance, Portfolio Management, Fixed Annuities, Finance, Estate Planning, Financial Services, Buy-sell Agreements, Small Business, 401k Rollovers, Management, Term Life Insurance, Budgets, Underwriting, Financial Analysis, Securities, 401k, Wealth, Series 6
Education
National University 2009 — 2011
Masters of Science in Finance, Corporate and International Finance
Ford Motor Credit Company June 2014 - Present
Plasma Bionics LLC August 2012 - Present
Oklahoma State University July 2012 - May 2014
MedSolutions May 2013 - August 2013
Skills
SAS, Data Mining, SQL, SAS programming, Predictive Modeling, Data Analysis, Tableau, Predictive Analytics, Statistics, Java, Time Series Analysis, C++, Business Intelligence, HTML, Data Visualization, Management, DS2 Programming, Python, SAS Programming, C, Big Data
Education
Oklahoma State University 2012 — 2014
MS, Management Information Systems
National Institute of Technology Raipur 2008 — 2012
B.Tech (Honors), Engineering
In The Camera Eye August 2013 - Present
Fusion Auto Finance\Novak Motors May 2010 - Present
Eastern Suffolk BOCES September 2001 - Present
PCS by Lancaster January 2000 - Present
ICON Laboratories, Inc May 2007 - November 2009
American Home Mortgage July 2003 - May 2007
Katharine Gibbs School July 2002 - March 2004
IBM July 2001 - June 2003
Ford Motor Credit Company July 1986 - May 2000
Skills
Computer Hardware, Windows, XP, Outlook, Customer Service, Network Administration, PowerPoint, Excel, Documentation, Photography, Vehicle Remarketing, Inventory Management, Customer Relations, Lightroom, Analysis, Leadership, Disaster Recovery, System Administration, Networking, Time Management, Operating Systems, Retail, Windows XP, Troubleshooting, Software Documentation, Data Center, Sales, Management, Customer Satisfaction, Active Directory, OS X, Servers, Microsoft Excel, Technical Support, VPN, Virtualization, IT Operations, Windows 7, Access, Unix, Public Speaking, IT Service Management, Facebook, Project Management, Visio, Training, Quality Assurance, Software Installation, Windows Server, Team Building
Education
Nextech Technical School 2000 — 2001
Microsoft and CompTIA Certifications, CompTIA and MCSE
New York Institute of Technology-Old Westbury 1982 — 1986
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Ford Lincoln September 2011 - Present
Ford Motor Credit Company 1995 - 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Leadership, Sales, PowerPoint, Research, Customer Service, Training
Education
New York Institute of Technology
Bachelor of Science (B.S.), Business Administration and Management, General
Arthur J. Gallagher & Co. June 2008 - Present
Voluntary Benefit Solutions LLC June 2002 - June 2008
Ford Motor Credit Company May 1998 - May 2002
Ford Motor Company March 1988 - February 1998
Education
University of Detroit Mercy 1990 — 1994
Master of Science (MS), Human Resources Management/Personnel Administration, General
Northern Michigan University 1982 — 1986
Bachelor of Science (BS), Criminal Justice & Business
Mercedes Benz Financial Services May 2014 - Present
BMW Financial Services July 2006 - April 2014
BMW FS 2006 - April 2014
Ford Motor Credit Company 1995 - 2004
PRIMUS Financial Services 1995 - 2004
Skills
Credit, Credit Analysis, Sales Process, Customer Retention, Sales Management, Account Management, Credit Risk, Profit, Customer Satisfaction, B2B, Portfolio Management, Sales, Selling, Finance, New Business Development, Automotive, Vehicles, Pricing, Automotive Aftermarket, Forecasting, Automobile, Negotiation, Business Planning
Education
Northern Michigan University 1979 — 1983
Bachelor of Fine Arts (BFA), Photography
Petoskey Area High School 1974 — 1978
Capital Ford,Inc, Raleigh, NC April 1985 - Present
Charlie Wiygul Ford, Inc. July 1978 - April 1985
Ford Motor Credit Company September 1965 - August 1978
Skills
Automotive, Automobile, Automotive Aftermarket, Customer Satisfaction, Vehicles, Sales Management, New Business Development, Customer Retention, Sales, Negotiation, Marketing Strategy, Process Improvement, Business Development, Retail, Account Management, Business Planning, Dealer Management, Forecasting, Training, Sales Operations, Dealers, Profit, Sales Process, Leadership, Team Building, Warranty, Marketing, Inventory Management, Customer Experience, Employee Engagement, Management, Purchasing, CRM, Customer Service, Strategic Planning, Budgets, Strategy
Education
North Carolina State University 1960 — 1974
BS, Economics
N C State 1960 — 1972
BS, Economics
Ford Motor Credit Company May 2015 - Present
Ford Motor Credit Company February 2014 - April 2015
ConocoPhillips May 2013 - August 2013
Peak Oilfield Service Company May 2013 - August 2013
Skills
Microsoft Word, Acess, Investments, Financial Analysis, Financial Modeling, Forecasting, PowerPoint, Business Analysis, Bloomberg Terminal, Project Management, Leadership, Communication
Education
Northern Arizona University-The W. A. Franke College of Business 2009 — 2013
Bachelor's Degree, Finance, General, 3.5
The Park Church 2010 - Present
University of Phoenix 2011 - Present
Ariel Ministries 2012 - 2015
Community Bible Church 2007 - 2010
AT&T 2002 - 2006
Ford Motor Credit Company 1998 - 2000
Skills
Public Speaking, Nonprofits, Community Outreach, Leadership, Fundraising, Event Planning, Volunteer Management, Leadership Development, Teaching, Social Media
Education
University of Oklahoma 2000 — 2002
Master of Business Administration (M.B.A.), Business Administration and Management, General
New York University 2001 — 2001
Summer Studies @ Stern School of Business
University of Oklahoma 1993 — 1998
Bachelor's Degree, Business Administration and Management, General
Xerox April 2013 - Present
Sitel October 2011 - April 2013
Various Non Profit Organizations in Middle TN March 2010 - October 2011
Ford Motor Credit Company May 2007 - March 2010
Ford Motor Credit Company May 2006 - May 2007
Ford Motor Credit Company December 2003 - May 2006
Ford Motor Credit Company January 2000 - December 2003
Ford Motor Credit Company January 1999 - January 2000
Ford Motor Credit Company January 1998 - January 1999
Ford Motor Credit Company March 1988 - January 1998
Skills
Operations Management, Consumer Lending, Customer Relations, Employee Relations, Team Leadership, Employee Recognition, Workforce Management, Quality Management, Quality Assurance, Project Management, Development & delivery..., Non-profit Development, Non-profit Marketing, Non-profit..., Non-profit Boards, CRM, Coaching, Team Building, Change Management, Time Management, Process Improvement, Program Management, Employee Training, Management, Customer Service, Fundraising, Customer Satisfaction, Human Resources, Call Centers, Training, Six Sigma, Recruiting, Vendor Management, Leadership, Customer Retention, Forecasting, Performance Management, Nonprofits, Project Planning, BPO, Executive Management, Business Process..., Event Planning, Outsourcing, Retail, Service Delivery, Analysis, Teamwork, Microsoft Excel, Customer Experience
Education
North Carolina State University 1982 — 1986
B.A., Business Management
Motor City Solutions July 2014 - Present
BBK January 2007 - July 2014
Ford Motor Credit Company September 1994 - December 2006
Ford Motor Credit Company May 1974 - December 1994
Skills
Credit Risk, Credit Analysis, Credit, Portfolio Management, Financial Analysis, Finance, Business Development, Marketing, Business Process..., Business Planning, Business Strategy, Management Consulting, Analysis, Executive Management, Forecasting, Management, Process Improvement, Program Management, Risk Management, Strategic Planning
Education
University of Illinois at Chicago 1971 — 1974
Bachelor's degree, Business Administration and Management, General
Morton College 1969 — 1971
Associate of Arts (AA), Commerce
Ford Motor Credit Company October 2007 - Present
Ford Motor Credit Company January 2005 - September 2007
Ford Motor Credit Company January 2001 - December 2004
Skills
Credit, Credit Analysis, Banking, Loans, Consumer Lending, Commercial Lending, Credit Risk, Portfolio Management, Mortgage Lending, Loan Origination, Commercial Banking, Underwriting, Financial Services, Small Business Lending, Lines Of Credit, Risk Management
Education
Northern Kentucky University 1989 — 1993
Bachelor of Science (B.S.), Public Administration
Ford Motor Credit Company
Skills
Employee Training, Customer Satisfaction
Education
Northwood University - DeVos Graduate School 2008 — 2011
Dealership Executive MBA, Automotive
Northwood University
Ford Motor Company September 2015 - Present
Ford Motor Credit Company September 2015 - Present
University of Michigan September 2012 - August 2015
Skills
Biophysics, Computational Chemistry, Physical Chemistry, University Teaching, R, Python, SQL, Data Science, Data Analysis, Molecular Dynamics
Education
University of Michigan 2008 — 2012
Research Fellow, Computational Biochemistry and Biophysics
The Scripps Research Institute 2006 — 2008
Postdoctoral Fellow, Computational Biochemistry and Biophysics
New York University 2000 — 2006
Doctor of Philosophy (PhD), Computational Biochemistry and Biophysics
RE/MAX Prestige January 2005 - Present
General Electric September 2001 - August 2006
Wise Lights Mfg July 1996 - September 2001
Ford Motor Credit Company June 1989 - July 1996
Education
Northeastern University 2001 — 2003
BS BUSINESS ADMINISTRATION, MANAGEMENT
iMagicLab September 2009 - Present
Mortgagestar February 2006 - September 2008
Ford Motor Credit Company November 2001 - August 2005
Security Nissan January 1998 - March 2001
Skills
Customer Retention, Sales Process, CRM, Sales Management, New Business Development, Customer Satisfaction, Sales, Automotive, Lead Management, Account Management, Training, Management, Lead Generation, Online Advertising, B2B, Recruiting, Selling, Marketing Strategy, Advertising, Budgets, Coaching, Marketing, Sales Operations, Competitive Analysis, Team Management, Automobile, Inventory Management, Team Building, Business Planning, Team Leadership, Process Improvement, Forecasting, Business Development, Cold Calling, Social Media Marketing, Salesforce.com, Online Marketing, Social Networking, Negotiation, Dealers, Strategy, Contract Negotiation, Strategic Planning, Retail, Leadership, Profit, E-commerce, Customer Service
Education
ComputerTraining.com
Microsoft Systems
Morgan State University
Vera Realty January 2014 — Present
Illustrated Properties Real Estate April 2014 — April 2015
Ford Motor Credit Company October 2013 — March 2014
Ford Motor Credit Company January 2013 — March 2014
Saatchi & Saatchi August 2012 — October 2012
Vera Realty March 2012 — August 2012
University of Florida January 2011 — March 2012
Florida State College at Jacksonville August 2009 — July 2010
Florida State College at Jacksonville May 2008 — July 2009
Akma LTD October 2006 — December 2007
Skills
MS Office, Highly Analytical, Russian, Customer Service, Customer Relations, Spanish, International Business, Microsoft Office, Photoshop, Leadership, Online Marketing, Management, Analysis, Social Media Marketing, Marketing, Sales, Time Management, Leadership Development, Business Development, PowerPoint
Education
University of Miami - School of Business 2015 — 2016
Master of Arts (M.A.), Economics
University of Florida 2008 — 2012
Bachelor's degree, Marketing, 3.3
Universidad Antonio de Nebrija 2011 — 2011
Associate's degree, Spanish Language
Florida State College at Jacksonville 2007 — 2010
Associate of Arts (A.A.), Business Administration and Management, General, 3.78
Moscow State University of Transport (MIIT) 2006 — 2007
Associate of Arts and Sciences (AAS), Business Administration; Management
Cargill Inc. Corn Milling North America August 2013 - Present
Cargill Inc. Transportation & Logistics December 2014 - April 2015
Cargill Inc. Corn Milling North America September 2011 - August 2013
FedEx Services/FedEx TechConnect August 2009 - June 2011
FedEx Freight June 2005 - August 2009
FedEx Freight December 2004 - June 2005
FedEx Freight June 2004 - December 2004
Ford Motor Credit Company November 2000 - November 2001
Education
Nova Southeastern University 1994 — 1996
Master’s Degree, Human Resources Management
Winthrop University 1985 — 1989
Bachelor’s Degree, Graphic Design
Precision Dynamics International November 2014 - Present
Ingram Content Group January 2008 - November 2014
EDS April 2007 - December 2007
Peterbilt Motors August 2006 - February 2007
Ford Motor Credit Company May 2002 - August 2006
Ford Motor Credit Company November 1996 - April 2002
Skills
Leadership Development, Employee Engagement, Organizational..., Training, Performance Management, Succession Planning, Onboarding, Employee Relations, Training Delivery, Team Building, Employee Training, Instructional Design, Human Resources, Coaching, Recruiting, Change Management, Culture Change, Leadership, Process Improvement, Customer Service, Talent Management, Call Centers, Management
Education
Trevecca Nazarene University 2005 — 2007
MBA, Business Administration and Management, General
Trevecca Nazarene University 1999 — 2001
Bachelor of Arts (B.A.), Management and Human Relations
Nashville State Community College 1994 — 1996
Associate's degree, Office Administration
Ford Motor Credit Company May 1997 - Present
Ford Motor Credit Company - PRIMUS 1997 - 2004
Dealer Development Services May 1996 - May 1997
Various Automobile Dealerships May 1982 - April 1996
Skills
Market Development, Sales Process, Sales Management, Credit, Sales, Automotive, Account Management, Marketing, Customer Retention, Process Improvement, Development & delivery..., Written Communication, Public Speaking, Gap Analysis, Motivational Speaking, Articulate Communicator, Self-starter, Sales Operations, Team Building, Training, Customer Service, Forecasting, New Business Development, Analysis, Leadership, Management, Customer Satisfaction, Automobile, Dealers, Profit, Program Management, Selling, Vehicles, Business Development, Business Planning, Pricing, Negotiation, Finance, Automotive Aftermarket, Competitive Analysis, Cross-functional Team..., Call Centers, B2B, Relationship Management, Insurance, Executive Management, Sales Presentations, Strategy, Portfolio Management, Income Statement
Education
DeVos Graduate School of Business 2009 — 2011
MBA, Business, 4.0
Northwood University 1980 — 2006
BBA, Business
Ridley College 1973 — 1980
High School Diploma, General
Wyndham Worldwide August 2008 - Present
Merck Pharma January 2008 - July 2008
AT&T March 2007 - December 2007
Pfizer January 2006 - February 2007
Vonage July 2005 - November 2005
CyberShift, Inc. August 2004 - July 2005
Motorola March 2003 - September 2003
Ford Motor Credit Company August 2001 - February 2003
Skills
Weblogic, Unix, Enterprise Architecture, Java Enterprise Edition, Apache, Oracle SOA Suite, HP-Autonomy Teamsite, HP-Autonomy LiveSite, Wily Introscope, Web Services, IIS, Linux, Performance Tuning, SDLC, Portals, Servers, Oracle, Java, SQL, Solaris, Application Servers, HP-UX, Websphere, SOA, Shell Scripting, Tomcat, ITIL, Middleware
Education
Wayne State University 1999 — 2000
Master's degree, Computer Engineering
NED University of Engineering and Technology 1990 — 1994
BE, Electrical Engineering
St. Judes High School 1982 — 1987
Constellation April 2007 - Present
M&T Bank February 2006 - March 2007
Ford Motor Credit Company June 1998 - June 2005
Skills
Call Centers, Process Improvement, Customer Experience, Troubleshooting, Vendor Management, Customer Satisfaction, Business Process..., Performance Management, Customer Retention, Technical Support, Operations Management
Education
University at Buffalo 1996 — 1998
Niagara County Community College 1994 — 1996
Associate's degree, Business Administration and Management, General
HireRight April 2014 - Present
IBM Global Services August 2011 - March 2014
IBM January 2010 - August 2011
IBM August 2008 - January 2010
IBM December 2005 - August 2008
IBM 2002 - 2005
Ford Motor Credit Company 1996 - 2000
Skills
Global Delivery, PMP, SDLC, Business Intelligence, COBOL, Business Analysis, Requirements Analysis, Program Management, Enterprise Architecture, IT Service Management, Integration, PMO, IT Strategy, Management
Education
Morehead State University 2002 — 2005
MBA, Information Technology
Tennessee State University 1991 — 1996
BBA, Information Technology
District of Columbia Public Schools (DCPS) September 2005 - Present
Ford Motor Credit Company February 2005 - September 2005
US Planning Group 2002 - 2003
Skills
Program Management, Community Outreach, Educational Leadership, Management, Public Speaking, Strategic Planning, Budgets, Event Planning, Staff Development, Leadership, Team Building, Nonprofits, Curriculum Development, Data Analysis, Security Clearance, Lesson Planning, Project Management, Cross-functional Team..., Teaching, Customer Service, Finance
Education
Morehouse College 1992 — 1997
Bachelor's, Business Administration: Concentration in Finance
Southside High School
MRM worldwide June 2012 - Present
Fujitsu April 2012 - June 2012
Cline Davis & Mann November 2010 - January 2012
Y&R Brands 2008 - December 2010
Publicis Worldwide 2007 - 2008
Grey New York 2004 - 2007
GfK 2001 - 2004
LSI Logic 1999 - 2001
Sun Microsystems 1995 - 1999
Ford Motor Credit Company 1991 - 1995
Skills
Forecasting, Analytics, Budget, Advertising, Digital Marketing, Financial Analysis, Social Media Marketing, Brand Management, Strategic Planning, Competitive Analysis, Marketing Strategy, Managerial Finance, Project Management, New Business Development, Data Analysis, Social Media, Business Planning, Microsoft Excel, Accounting
Education
Notre Dame de Namur University 1993 — 1995
MBA, Finance
Portland State University 1988 — 1991
BS, Economics
Beaverton High School
Green Debris Waste Management October 2010 - Present
NGP Enterprises January 2009 - Present
Outlook International Electric October 2006 - Present
Land Rover Capital October 2004 - October 2006
Ford Motor Credit Company October 2003 - October 2004
Skills
Marketing Strategy, Strategic Planning, Social Media, Strategic Partnerships, Public Speaking, Business Development, Competitive Analysis, Entrepreneurship, Financial Analysis, Business Planning, Negotiation
Education
Morehouse College 1993 — 1997
Bachelor of Business Administration (B.B.A.), Finance, General
Ford Motor Credit Company September 2014 - Present
Ford Motor Credit Company March 2009 - September 2014
Ford Motor Credit Company March 2008 - March 2009
Ford Motor Credit Company February 2006 - February 2008
Ford Motor Credit Company May 2001 - 2006
Skills
Sales Management, Sales, Management, Credit, Competitive Analysis, CRM, Sales Operations, Business Planning, Marketing, Account Management, Forecasting, Credit Risk, Business Development, Relationship Management, Credit Analysis, Financial Analysis, Automotive, Customer Satisfaction, Call Centers, Risk Management, Loans
Education
Northern Arizona University-The W. A. Franke College of Business 1988 — 1992
Snap-on Business Solutions December 2014 - Present
Northwood University May 2011 - Present
Snap-on Business Solutions April 2012 - November 2014
Ray Laethem Buick GMC September 2007 - April 2012
Grant Thornton LLP March 2005 - September 2007
Ford Motor Credit Company March 2003 - March 2005
Andrews Hooper Pavlik PLC June 1998 - March 2003
Skills
Financial Reporting, Accounting, Internal Controls, Financial Accounting, Auditing, Financial Analysis, General Ledger, US GAAP, Tax, GAAP, Sarbanes-Oxley Act, Financial Statements, Account Reconciliation, Variance Analysis, Forecasting
Education
Walsh College of Accountancy and Business Administration 2005 — 2008
Masters, Accounting
Northwood University 1994 — 1998
BBA, Accounting
Mazda North American Operations July 2015 - Present
Mazda North American Operations April 2014 - Present
Mazda North American Operations June 2012 - April 2014
Mazda North American Operations September 2009 - July 2012
Mazda North American Operations April 2007 - February 2010
Ford Motor Credit Company 1995 - 2007
Skills
Automotive, Customer Satisfaction, Negotiation, Sales Management, Operations Management, Sales Operations, Process Improvement, Parts, Vehicles, Dealers, Team Building, Customer Service, Customer Retention, Continuous Improvement, Automotive Aftermarket, Sales Process, Strategic Planning, Automobile, New Business Development, Forecasting, Leadership, Sales, Account Management, Profit, Pricing, Business Development, Competitive Analysis, Team Leadership, Inventory Management, Dealer Management, Warranty, Market Planning, B2B, Cross-functional Team..., Purchasing, Business Planning, PowerPoint, HTML, Pivot Tables, Facebook
Education
Northern Illinois University 1990 — 1994
B.S., Economics
Rich Central 1986 — 1990
Egencia April 2010 - Present
The Grandview Las Vegas July 2008 - July 2009
US Airways January 2005 - July 2009
Ford Motor Credit Company October 2001 - July 2007
Skills
Airlines, Microsoft Office, Customer Satisfaction, Sabre, Travel Management, Ticketing, Customer Service, Airline Reservations, Account Management, Operations Management
Education
Northern Virginia Community College 1984 — 1986
Ford Motor Credit Company November 2013 - Present
Ford Motor Credit Company February 2012 - November 2013
Ford Motor Credit Company April 2009 - February 2012
Ford Motor Credit Company December 1999 - April 2009
Skills
Captivate, Visio, Instructional Design, Instructor-led Training, Process Improvement, SharePoint, E-Learning, Project Management, Call Center, Business Analysis, Training, Microsoft Office, Training Delivery, Change Management
Education
Northwestern State University 1997 — 1999
Master's degree, Instructional Design
Northwestern State University 1991 — 1995
Bachelor of Arts (B.A.), Scientific Inquiry
College of Saint Mary August 2014 - Present
Ford Motor Credit Company January 2006 - October 2010
Ford Motor Credit Company June 2005 - December 2005
Ford Motor Credit Company June 2003 - June 2005
Ford Motor Credit Company June 2001 - June 2003
Ford Motor Credit Company October 1999 - June 2001
Ford Motor Credit Company June 1997 - June 2001
Ford Motor Credit Company May 1995 - June 1997
Skills
Training, Credit, Customer Service, Quality Assurance, Process Improvement, Risk Management, Customer Satisfaction, Analysis, Financial Analysis, Cross-functional Team..., Team Building, Operations Management, Business Analysis
Education
Northwood University 1991 — 1995
BBA, Accounting
Ford Motor Company July 2014 - Present
Red Moon Theater December 2014 - December 2014
Ford Motor Company August 2012 - July 2014
Ford Motor Credit Company January 2008 - August 2012
Reason to Give 2009 - 2009
Ford Motor Credit Company April 2007 - December 2007
Ford Motor Credit Company February 2003 - April 2007
United States Navy February 1993 - November 1996
Skills
Account Management, Automotive, Coaching, Credit, Credit Analysis, Customer Satisfaction, Customer Service, Finance, Forecasting, Loans, Management, Microsoft Excel, Microsoft Office, Relationship Management, Risk Management, Strategic Planning, Sales, Sales Management
Education
University of Illinois at Chicago 1997 — 1999
Northern Illinois University
Department of Corrections, WI November 2011 - Present
Great Lakes Higher Education March 2009 - October 2011
Ford Motor Credit Company May 2008 - March 2009
Chrysler LLC 2004 - 2008
Orillion India January 2000 - April 2003
Skills
SDLC, Software Project..., Java Enterprise Edition, Telecommunications, Software Development, Requirements Analysis, Agile Methodologies
Education
Osmania University 1998 — 2000
M-Tech, ComputerScience and Engineering
National Institute of Technology Warangal 1993 — 1997
B-Tech, Civil Engineering
Kaiser Permanente March 2012 - Present
Quill, Ink and Parchment LLC April 2011 - Present
Ford Motor Credit Company February 2003 - April 2011
Pinkerton May 1999 - January 2002
Skills
Team Building, Coaching, Customer Service, Healthcare, Strategic Planning, Program Management, Budgets, Public Relations, Microsoft Word, Microsoft Office, Operations Management, Change Management, Public Speaking, Leadership, Training
Education
New Mexico State University 1987 — 1990
Masters of Arts, Curriculum and Instruction
United States Military Academy
GTE Financial March 2014 - Present
Bank of America October 2008 - March 2014
Southern Auto Finance Co July 2006 - September 2008
United Auto Credit Corp April 2002 - June 2006
Ford Motor Credit Company January 1997 - April 2002
Skills
Branch Management, Consumer Lending, Compliance Audits, Credit, Credit Analysis, Loan Origination, Underwriting, Quality Auditing, Lines Of Credit, Customer Satisfaction, Banking, Small Business Lending, Loans, Commercial Banking, Mortgage Lending, Commercial Lending, Asset Based Lending, Treasury Management, Cross Selling, Retail Banking, Credit Risk, Relationship Management, Mortgage Banking, Portfolio Management
Education
Nova Southeastern University 2000 — 2005
MBA, Business
Queens College 1992 — 1997
BA, PSYCHOLOGY
LoPresti Capital LLC 2008 - Present
Party City of Atlanta, Inc. 1992 - 2009
Household International 1987 - 1991
Ford Motor Credit Company 1979 - 1987
Skills
Strategic Planning, Mergers, Management Consulting, Business Strategy, Strategy, Due Diligence, Financial Analysis, Finance, Mergers & Acquisitions, Nonprofits, Management, Executive Management, Negotiation, Marketing, Retail, Real Estate, Leadership, Small Business, Budgets
Education
Northwestern University - Kellogg School of Management 1978 — 1979
MBA, Majors in Finance and Marketing
Western Michigan University 1973 — 1977
BBA, Major in Accounting
XO Communications November 2010 - Present
BNSF Railway September 2008 - November 2010
Aviall April 2008 - September 2008
HealthMarkets September 2007 - March 2008
Ford Motor Credit Company 2002 - 2007
Skills
Enterprise Architecture, Software Project..., MS Project, SDLC, Six Sigma, Project Management, Program Management, Data Modeling, Requirements Analysis, SOA, Weblogic, Agile Methodologies, SOAP, Web Services
Education
Wayne State University 1998 — 2000
MS, Computer Engineering
NED University of Engineering and Technology 1987 — 1992
BE, Mechanical
Habib Public School 1977 — 1983
HSC, High School
HD Supply April 2014 - Present
Ryan March 2009 - March 2014
Ford Motor Credit Company April 2006 - September 2008
Wal-Mart Stores, Inc July 2003 - April 2006
Sears, Roebuck and Co. July 1985 - July 2003
Skills
Tax, Accounting, Auditing, Sales Tax, Use Tax, Sales & Use Tax, Property Tax, Tax Research, Due Diligence, Tax Accounting, Mergers, Account Reconciliation, Accounts Payable, CPA, Excise, Internal Controls, Managerial Finance, Mergers & Acquisitions, State Tax, Tax Law, US Tax, Indirect Taxation, Tax Returns, Tax Preparation, Tax Advisory, Multi-State Sales Tax
Education
Northern Illinois University 1999 — 2001
MBA, Information Technology Systems
Northern Michigan University 1980 — 1984
BS, Accounting/Finance
Iron Mountain April 2010 - Present
King of Prussia Physical Therapy April 2000 - Present
DVFS January 2005 - October 2008
Ford Motor Credit Company May 2000 - December 2004
Central Property Search September 1998 - April 2000
Skills
Critical Thinking, Strategic..., Interpersonal Influence, Administration, Research, Teamwork, Inventory Management, Billing
Education
Montgomery County Community College 1993 — 1996
AAS, Early Childhood Education
Upper Merion High School 1991 — 1993
Diploma, General Studies
Bishop Kenrick High School 1989 — 1991
Diploma, General Studies
Lake Trust Credit Union November 2013 - Present
Lake Trust Credit Union September 2012 - Present
Option 1 Credit Union October 1996 - July 2012
T&C Credit Union September 1992 - August 1995
Ford Motor Credit Company May 1987 - February 1992
Skills
Credit Risk, Banking, Loans, Credit Analysis, Collections Management, Disaster Recovery, Project Planning, Project Implementation, Strategic Planning, Commerical Lending
Education
Northwood University - Richard DeVos Graduate School of Management 2006 — 2008
MBA, Management
Northwood University 2000 — 2002
BBA, Business
ConAgra Foods June 2013 - Present
ConAgra Foods July 2007 - Present
ConAgra Foods February 2012 - June 2013
ConAgra Foods July 2007 - February 2012
Ford Motor Credit Company September 1999 - June 2007
Skills
Leadership, Recruiting, Management, Social Media, Non-profit..., Non-profit Board..., Community Relations..., Volunteer Management, Volunteer Recruiting, Coaching, Human Resources, Network Marketing, Team Building, Customer Service, Training, Leadership Development, Direct Selling, Employee Relations, Fundraising, Marketing, Account Management, Organizational..., Process Improvement, Microsoft Office, Strategic Planning, Performance Management, Talent Management, Microsoft Excel, Public Relations, Cross-functional Team..., Social Networking, Event Planning, Facebook, Marketing Communications, Public Speaking
Education
Northern Kentucky University 1994 — 1998
Bachelor of Science, Psychology
Seton High School - Cincinnati, Ohio 1990 — 1994
Ford Motor Company June 2014 - Present
Ford Motor Company February 2004 - June 2014
Ford Motor Credit Company June 1997 - January 2004
Wayne State University May 1996 - June 1997
SIEMENS Pakistan. Engg. Co. Ltd January 1994 - March 1995
Skills
SAN, Virtualization, Clariion, NAS, EMC Storage, Replication, Citrix, ITIL, Cisco Technologies, IT Operations, Symmetrix, Data Domain, Disk Arrays, Microsoft Certified..., Infrastructure, PMP, EMC Celerra, SDLC, SAN Volume Controller, Requirements Analysis
Education
Wayne State University 1995 — 1997
M.S., Electrical & Computer Systems Engineering
NED University of Engineering and Technology 1988 — 1993
B.E., Electrical Engineering
Ford Motor Credit Company AttendeeWomen, Influence & Power in Law conference in Washington, D.C.2013 - 2013
Chief Litigation Officer Summit 2011 - 2011
Ford Motor Company 2004 - 2009
Association of Corporate Counsel 2003 - 2009
Association of Corporate Counsel 2003 - 2009
Lord, Bissell & Brook 1984 - 1998
Cook County Bar Association 1993 - 1994
Black Women Lawyers' Association 1988 - 1989
Skills
Intellectual Property, Commercial Litigation, Corporate Governance, Litigation, Corporate Law, Licensing
Education
University of California, Berkeley - School of Law 1979 — 1982
J. D., Law
Northwestern University 1974 — 1978
BS, Journalism
Teva Pharmaceuticals March 2015 - Present
FedEx Express February 2011 - February 2015
FedEx Express, Latin America & Caribbean August 2009 - January 2011
FedEx Express, Latin America & Caribbean March 2006 - July 2009
IBM Global Services August 2003 - March 2006
IBM Global Services July 2002 - August 2003
IBM Global Services June 2000 - July 2002
Univ. of Pennsylvania Student Federal Credit Union January 1997 - May 2000
Ford Motor Credit Company May 1998 - August 1998
Skills
Essbase, Forecasting, Pricing, Profitability Analysis, Lotus Notes, Brazilian Portuguese, Spanish, Budget Development, Project Coordination, Cognos, Corporate Development, Strategic Business Cases, Financial Modeling, Strategic Financial..., Analysis, Financial Analysis, Business Strategy, Business Planning, Strategy, Process Improvement, True Team Player, Accounting, Budgets, Managerial Finance, Finance, Corporate Finance, Logistics, Business Acquisition, Executive Management, Start-ups
Education
Nova Southeastern University 2005 — 2007
MBA, Business Administration
University of Pennsylvania - The Wharton School 1996 — 2000
B.S. in Economics, Finance/Marketing (majors) & Psychology (minor)
Detroit Country Day School 1994 — 1996
Ford Motor Credit Company 2005 - Present
Ford Motor Company August 2000 - June 2005
AutoAlliance International LLC - Ford\Mazda Joint Venture June 1987 - August 2000
Skills
Call Center, VoIP, Budgeting, Analysis, Cisco, Planning, Telecommunications, Problem Solving, Hardware, Vendor Management, Troubleshooting, Team Building, Process Improvement, Strategic Planning, Six Sigma, IT Service Management, Business Analysis, Testing, Change Management, Program Management, Networking, Project Planning, Avaya, Call Centers, Budgets, IT Management, ITIL, Data Center, Cross-functional Team..., SharePoint, Software Documentation, Disaster Recovery, Team Leadership, Cisco Technologies, Visio, Integration, System Administration, IT Strategy, Telephony, Security
Education
Northern Michigan University 1978 — 1983
BS, Business
Ford Motor Credit Company October 2013 - Present
Ford Motor Company January 2011 - January 2013
Ford Motor Credit Company February 2013 - September 2013
Ford Motor Company February 2008 - December 2010
Skills
Product Development, Credit, Automobile, Automotive Aftermarket, Customer Retention, Automotive, Sales Management, Vehicles, Relationship Management, Finance, Dealers, Negotiation, Sales Process
Education
Keller Graduate School of Management 2004 — 2006
M.B.A., Finance
Northern Illinois University 1992 — 1996
B.S. in Marketing, Marketing
Walmart September 2009 - Present
Bank of America 2007 - 2009
Wells Fargo 2004 - 2007
Ford Motor Credit Company 2001 - 2004
Provident Bank 1999 - 2001
Skills
Leadership, Strategy, P&L Management, Sales, Business Development, P&L, Retail, Strategic Planning, Start-ups, Profit, Financial Analysis, Business Analysis, Banking, Team Building, Customer Service, Real Estate, Budgets, Management, Sales Operations, Training, Process Improvement
Education
North Carolina Agricultural and Technical State University
BA/Marketing (Summa cum Laude), Business, Management, Marketing, and Related Support Services
Northern Virginia Community College
Project Management
Ford Motor Credit Company December 2011 - Present
Skills
Business Analysis, Project Management, Accounting, Banking, Requirements Gathering, Use Case Documentation, Developing Test Plans, Integration Testing, Regression Testing, Microsoft Excel, Data Analysis, Process Improvement, Teamwork, Financial Analysis, Financial Reporting, Microsoft Office, Microsoft Word
Education
Purdue University - Krannert School of Management 2005 — 2009
Bachelor of Science (BS), Management; Marketing
Northwestern University 2013 — 2014
Professional Development Certification, Project Management
FedEx Services June 2005 - Present
FedEx Freight December 2004 - June 2005
FedEx Freight June 2004 - December 2004
Ford Motor Credit Company November 2000 - November 2001
CSX Transportation August 1996 - December 1999
Education
Nova Southeastern University 1994 — 1996
M.S., Human Resources Management
Winthrop University 1985 — 1989
B.F.A., Graphic Design
Parallon July 2015 - Present
Cvs/Caemark October 2011 - Present
Manheim July 2005 - June 2009
Ford Motor Credit Company September 1995 - June 2005
Regions Financial Corporation December 1985 - October 1995
Skills
Accounts Payable, Fixed Assets, General Ledger, Finance, Financial Reporting, Accounting, GAAP, Invoicing, Accounts Receivable, Account Reconciliation, Leadership, Process Improvement, Financial Accounting, Variance Analysis, Sarbanes-Oxley Act, Payroll
Education
Nashville State Tech 1980 — 1982
A.S., Accounting
JOhn Ovedrton HIgh School 1977 — 1980
0
Nashville State Community College
Associate's degree, Accounting
American Security Programs December 2010 - Present
CES Security August 2007 - December 2010
Ford Motor Credit Company May 2002 - January 2006
Skills
Security Operations, Customer Service, Training, Microsoft Office, Budgets, Microsoft Excel, Public Speaking, Microsoft Word, Outlook, Research, Employee Training, Private Investigations, Account Management, Strategic Planning, Access Control, Team Building, Recruiting, Leadership Development, Fraud, Security Management, Surveillance, Strategy, Security Clearance, Cross-functional Team..., Change Management, Salesforce.com, Security, Community Outreach, Emergency Management, Leadership, Management, Program Management, Policy, Project Management, Security Training, Corporate Security, Human Resources, Interviews, Risk Management, Team Leadership, Conflict Resolution, Employee Relations, Performance Management, Protection, Operations Management, Crisis Management, Counterterrorism, Coaching, Data Analysis, Weapons
Education
Morehouse College 1986 — 1990
English, Bachelor of Arts
SunTrust Bank June 2011 - Present
JP Morgan Chase May 2010 - June 2011
Ford Motor Credit Company September 2007 - March 2010
Ford Motor Credit Company September 2005 - August 2007
Ford Motor Credit Company August 2004 - September 2005
Ford Motor Credit Company 2002 - 2003
Ford Motor Credit Company 2000 - 2001
Skills
Financial Analysis, Risk Management, Financial Services, Analysis, Management, Internal Audit, Credit Analysis, Credit, Credit Risk, Portfolio Management, Commercial Lending, Underwriting, Relationship Management, Financial Risk, Banking, Loans, Mortgage Lending, Commercial Banking, Financial Statement..., Finance
Education
Nova Southeastern University 1999 — 2000
MBA, Business Management
University of South Florida 1992 — 1996
B.S., Marketing
CAQ
PFSweb August 2015 - Present
PFSweb August 2015 - Present
Nationwide Insurance September 2014 - June 2015
Amdocs April 2014 - September 2014
Salient Federal Solutions February 2012 - April 2014
Ford Motor Credit Company November 2009 - February 2012
Booz Allen Hamilton April 2008 - October 2009
Fidelity Investments August 2007 - March 2008
Booz Allen Hamilton May 2006 - April 2007
Information Builders October 2004 - April 2006
Skills
Martial Arts Instructor, Business Intelligence, Microsoft SQL Server, DB2, Oracle, Crystal Reports, Dashboard, HTML, Access, Visual Basic, Business Objects, Business Analysis, SQL, SDLC, Agile Methodologies, Enterprise Software
Education
Texas A&M University-Kingsville 1976 — 1978
MBA, Finance
National Taiwan University 1971 — 1975
BA, Economics
Ford Motor Credit Company February 2014 - Present
Ford Motor Credit Company March 2011 - February 2014
CIBER May 2002 - March 2011
GM OnStar April 2001 - May 2002
Ford Credit / Ford Motor October 1994 - January 2001
Covansys December 1988 - October 1994
TCS 1981 - 1988
Skills
Project Management, Agile Methodologies, Leadership, Requirements Gathering, SQL, IT Strategy, SDLC, Process Improvement, Business Intelligence, Visio, Software Project..., Business Process..., ITIL, IT Management, Enterprise Architecture, Solution Architecture, Business Process, Vendor Management, SharePoint
Education
National Institute of Technology Tiruchirappalli
Electronics and Communication Engineering
Oakland University
M.S., Computer Science
Avis Ford sales represenativeFord Motor Credit Company1968 - 1978
Ford Motor Credit Company 1968 - 1978
Ford Motor Credit Company 1968 - 1978
Skills
Profit, Automotive Aftermarket, Automotive, Automobile, F&I, Sales Management, Vehicles, Operations Management, Competitive Analysis, Sales, Sales Process, Business Planning, Warranty, Team Building, Dealers, Customer Service
Education
Northern Michigan University 1965 — 1969
Bachelors in Business, Business/Accounting
Carson Toyota Scion 2007 - Present
Jim Falk Lexus of Beverly Hills 2006 - 2007
Norm Reeves Honda Superstore Cerritos 2001 - 2006
South Bay Toyota / South Coast Toyota 1999 - 2001
Wells Fargo Bank Auto Finance 1997 - 1999
Wells Fargo Bank 1995 - 1997
Ford Motor Credit Company 1992 - 1995
Skills
Team Building, Automotive, Customer Retention, Leadership, Vehicles, Customer Service, Retail, Coaching, Customer Satisfaction, Process Improvement, Training, Business Development, Management, Dealer Management, Sales, Selling, Sales Process, Marketing
Education
Mt. San Antonio College 1990 — 1992
Nelson, Inc October 2006 - March 2009
AmeriCredit Financial Services September 2006 - January 2009
Ford Motor Credit Company July 1995 - August 2006
Skills
Process Improvement, Windows Server, Finance, Visio, Microsoft Excel, Banking, Analysis, Customer Service, Risk Management, Call Center, Lotus Notes
Education
PcProfessor 2009 — 2010
Microsoft MCITP
Nassau Community College
Associates Liberal Arts
grangerupstateimages.com March 2010 - Present
Ford Motor Credit Company October 1995 - December 2007
Ford Motor Credit Company June 1994 - October 1995
Ford Motor Credit Company March 1987 - July 1994
Patrick Ryan & Associates, LLC - Chicago, IL August 1980 - August 1984
Skills
Customer Satisfaction, Credit, Sales Management, Loans, Training, Management, Sales Operations, Sales, Team Building, Business Planning, Customer Retention, New Business Development, Selling, Coaching, Finance, Strategic Planning, Business Development, Negotiation, Process Improvement, Financial Analysis, Automobile, Sales Process, Customer Service, Automotive, Operations Management, B2B, Business Strategy, Retail, Marketing, Budgets, Competitive Analysis, Leadership, Relationship Management, Vehicles, Automotive Aftermarket, Account Management, Forecasting, Profit
Education
North Greenville University 1975 — 1976
Psychology
Eastside HS 1971 — 1974
Ford Motor Credit Company April 2009 - Present
Skills
Credit, Finance, Credit Analysis, Portfolio Management, Risk Management, Financial Risk, Loans, Business Planning, Credit Risk, Financial Services, Financial Analysis, Underwriting, Relationship Management, Consumer Lending, Business Analysis, Banking, Commercial Lending, SharePoint, Process Improvement, Six Sigma, Business Process..., Call Centers, Forecasting, Analysis, Vendor Management, Executive Management, Leadership, Strategy, Management, Business Development, Cross-functional Team..., CRM
Education
Nova Southeastern University 2001 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General
Pace University - Lubin School of Business 1992 — 1996
Bachelor of Business Administration (B.B.A.), Finance, General, 3.67
SUNY Upstate Medical University January 2012 - Present
Mary Kay Cosmetics October 2005 - January 2012
Ford Motor Credit Company January 2001 - March 2005
Skills
Currently a Nursing...
Education
Syracuse University 2003 — 2005
Nassau Community College 1996 — 1998
Associate of Science (AS), Physical Therapy/Therapist
United Health Group April 2002 - Present
Ford Motor Credit Company December 2001 - April 2002
Marathon Oil Corporation June 2001 - March 2002
Carlson December 1998 - January 2001
Skills
Cisco MDS, NetApp Sanscreen, SAN, Data Center, Switches, Storage Area Networks, Enterprise Storage, Storage Solutions, Storage Virtualization, Brocade, DCX, TCP/IP, TSM, FCIP, HDS, IBM iSeries, IBM Storage, EMC, DMX, Cisco Technologies, NetApp, Dcx, Storage, Hardware, AIX, Servers, Virtualization, VMware, NAS, Technical Support, Cluster, VMware Infrastructure, VMware ESX, High Availability, Disaster Recovery, Hitachi Storage, Storage Architecture, Fibre Channel, Enterprise Architecture, Storage Management, Brocade Fibre Switches, System Administration, Infrastructure, IT Operations, Clariion, Software Installation, Business Continuity, Operating Systems, Data Migration, Windows
Education
National American University 2009 — 2012
BS- Computer Science in Networking, IT Networking
Restoration Family Worship Center Account ManagerDebt XS LLP2004 - 2006
Ford Motor Credit Company February 2002 - November 2003
Skills
Leadership, Training, Personal Development, Customer Service, Public Speaking, Nonprofits, Online Advertising, New Business Development, Psychology, SEO, Call Centers, Credit, Leadership Development, Team Building, Coaching, Management Consulting, Strategic Planning, Project Management
Education
Mountain State University 1999 — 2002
BBA
AFM Theological Institute of SA 1996 — 1998
Dip BTh
Eversight July 2013 - Present
Michigan Manufacturing Technology Center July 2004 - July 2013
Michigan Manufacturing Technology Center June 2002 - June 2004
Gershenson Properties, LLC January 1996 - January 2002
Ford Motor Credit Company January 1989 - January 1991
Skills
Accounting, Financial Reporting, Internal Controls, Analysis, General Ledger, Accounts Receivable, Financial Analysis, Critical Thinking, Teamwork, Account Reconciliation, Microsoft Dynamics SL, Budgets, Microsoft Office, Nonprofits, Microsoft Excel, Cost Benefit, Team Building, Business Strategy, Change Management, Business Process..., Strategic Planning, Process Improvement, Business Planning, Management, Leadership, Training, Management Consulting, Variance Analysis, Purchasing, Managerial Finance
Education
North Central College 1981 — 1985
BA
Madison Jaguar April 2011 - Present
Jaguar Land Rover North America June 2006 - March 2011
Ford Motor Credit Company January 2002 - May 2006
Skills
Vehicles, Automobile, Automotive Aftermarket, Sales Management, Customer Satisfaction, Negotiation, Dealer Management, Profit, New Business Development, Purchasing
Education
New Jersey Institute of Technology 1981 — 1986
Bachelor of Science Industrial Administration, Marketing
Ford Motor Credit Company 2002 - 2010
Education
Northern Michigan University
Alliance Inspection Management August 2009 - Present
AMRO March 2007 - July 2009
Ford Motor Credit Company February 2005 - March 2007
Skills
Licensed Massachusetts..., Notary Public, Customer Satisfaction, Customer Service, Credit, Process Improvement, Team Building, Negotiation, Consumer Lending, Account Management, Risk Management, Team Leadership, Automotive, Microsoft Office, Loans, Commercial Lending, Credit Analysis
Education
Nichols College 1997 — 2000
Business Administration and Management, General
Worcester State College 1994 — 1997
Business Administration and Management, General
Quinsigamond Community College 1989 — 1991
Associate's degree, Business Administration and Management, General
Santander Consumer USA Inc. March 2013 - Present
Ford Motor Credit Company May 2006 - February 2013
Diana's Imports March 1999 - November 2005
Skills
Bilingual/Spanish, Motivated self-starter, Microsoft Office, Microsoft Excel, Microsoft Word, Fast Learner, Fast-paced
Education
Christ For The Nations 2001 — 2003
Associate's degree, Theology/Theological Studies
Mountain View College 2000 — 2002
Oskorp Industries LLC January 2010 - Present
Ford Motor Credit Company March 2008 - April 2010
America's Premier Mortgage January 2005 - March 2008
Skills
Marketing, Real Estate, Real Estate Development, Foreclosures, Customer Service, Investors, Strategic Planning, Contract Negotiation, New Business Development, Coaching, Microsoft Office, Negotiation, Public Speaking, First Time Home Buyers, Team Building, Real Estate Transactions, Short Sales
Education
Nevada State College 2012 — 2015
Associate of Arts (A.A.), Business Administration and Management, General
Bank of America 1998 - Present
Bank of America 2005 - 2007
Bank of America 2001 - 2005
Bank of America 1999 - 2001
Nations Bank NA 1998 - 1999
Ford Motor Credit Company 1996 - 1998
Barnett Bank 1995 - 1996
Skills
Anti-Money Laundering..., Highly detail oriented, Problem Solving, Effective Communicator, Research, Banking, Financial Risk, Financial Services, Management, Small Business Lending, Retail Banking, Commercial Banking, Coaching, Training
Education
North Carolina Agricultural and Technical State University
Bachelors of Art, Public Relations
Comcast January 2010 - Present
Caterpillar/Prologistix January 2005 - January 2009
Bekins Van Lines January 2004 - January 2004
Dreamoutlet.com January 2002 - January 2004
First Chicago Bank & Trust January 1991 - January 2001
First Mortgage Corporation, a Wholly Owned Subsidiary of Health One Credit Union January 1990 - January 1991
Ancilla Systems January 1988 - January 1990
HMI Credit Corporation January 1986 - January 1988
Ford Motor Credit Company January 1978 - January 1986
Skills
self supervising,...
Education
Northern Illinois University 1974 — 1978
Bachelor's Degree, Finance, General, A-
National Louis University
Masters of Secondary Education
Northern Illinois University
Bachelor of Science, Finance
Direct General Corporation January 2013 - Present
Direct General Auto Insurance Company January 2013 - Present
The Spring of Tampa Bay January 2009 - October 2012
Ford Motor Credit Company November 2000 - March 2010
Cosmo Restaurants, Franchisee of Burger KIng Corporation June 1997 - November 2000
Education
Northwood University
BS, Business Administration/Management
Great Lakes College
AS, Applied Computer Technology