Ford Motor Credit Company
Ford Motor Credit Company LLC, d/b/a Ford Credit, is the financial services arm of Ford Motor Company, and is headquartered in Dearborn, Michigan. The predominant share of Ford Credit's business consists of financing Ford and Lincoln vehicles and supporting Ford and Lincoln dealers. Customer service: 0345 712 5490 CEO: Joy Falotico (1 Oct 2016–) Headquarters: Dearborn, Michigan, United States Revenue: 8.996 billion USD (2014) Parent organizations: Ford Motor Company, Ford Holdings LLC Subsidiaries: Ford Credit International Inc,
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Ford Motor Credit Company Employees
Carver Insurance Agency April 2000 - Present
Ford Motor Credit Company June 1994 - September 1999
Skills
Insurance, Life Insurance, Disability Insurance, Property, Fixed Annuities, Liability, Financial Services, Finance, General Insurance, Sales Management, Sales, Casualty, Umbrella Insurance, Marketing, Term Life Insurance, Homeowners, Whole Life
Education
University of Central Oklahoma - College of Business Administration 1984 — 1991
Bachelor of Business Administration (B.B.A.), Insurance
Friendship Community Care April 2015 - Present
Friendship Community Care, Inc. September 2014 - Present
Searcy County Division of Children and Family Services March 2014 - August 2014
Multi-Service Market Office April 2008 - November 2013
Multi-Service Market Office November 2005 - April 2008
BJ & C Collision Center September 2004 - January 2006
Ford Motor Credit Company February 2001 - August 2004
Penrose Main Hospital - Centura Health June 1997 - February 2001
Skills
DoD, Team Leadership, Employee Management, Employee Training, Executive Support, Medical Referral..., Security Clearance, Office Management, Dedicated Professional, Team Building, Dependable Team Player, Confidentiality, Hiring Employees, Mentoring New Hires, New Hire Training, Microsoft Office, Written & Oral..., Facilities Management, Medical Terminology, Medical Records, Events Coordination, Conference Organization, Data Entry, Provider Relations, Microsoft Office 2007, Databases, Supply Purchasing, Procedure Manuals, Client Billing, Collections, Accounts Payable, Accounts Receivable, Problem Solving, Multi Tasking, HIPAA, Administrative Office..., Contract Transition..., Fire Marshall, Safety Training Programs, Defining Objectives, Office Equipment, Electronic Filing, Direct Patient Care, Proficient Typing Skills, Professional..., Creative Problem Solving, Friendly Personality, CHCS, DEERS, Minutes
Education
Colorado State University_Global Campus 2013 — 2015
Bachelor's degree, Human Services, General
Pikes Peak Community College 2011 — 2013
Associate of Arts (AA), Social Psychology
Global Lending Services 2004 - Present
Ford Motor Credit Company 1988 - 2003
Skills
Mortgage Lending, Credit, Underwriting, Team Building, Risk Management, Process Improvement, Loans, Financial Analysis, Credit Analysis, Portfolio Management, Leadership, Credit Risk, Management, Commercial Lending, Consumer Lending, Operations Management, Forecasting, Customer Satisfaction, Business Analysis, Finance, Financial Services, Sales, Six Sigma, Call Centers, Vendor Management, Strategic Planning, Loss Mitigation, Executive Management, Loan Servicing, Mortgage Servicing, Credit Cards, Banking, Loan Origination, Financial Risk, Relationship Management, Strategy, Mortgage Banking, Customer Retention, Skip Tracing
Education
Christian Brothers University 1998 — 2000
MBA, Management
University of South Florida 1983 — 1988
BA, Finance
Pioneer Services April 2011 - March 2013
Ford Motor Credit Company June 2008 - March 2010
jcpenney March 2005 - June 2008
Starbucks August 2006 - June 2007
Children's Orchard, Inc. August 2004 - January 2006
Skills
5 years professional..., 5 years in call center..., 2 years in sales..., 65 WPM/ 8000 KPH, Proficient in..., Proficient in Adobe, Copy/Fax/ Scan, Data Entry, Collections, Multi-line phone..., Outbound/ Inbound call..., Managing and..., Handling of sensitive..., Training and..., Implementing new forms..., Contract negotiation/..., Payment processing-..., Client focused/..., Skip tracing, Electronic record..., Attention to detail, Quick learner
Education
College of Southern Nevada 2006 — 2014
Undeclared, Business Administration and Management, General, 3.7 GPA
Green Valley High School 2002 — 2006
High School Diploma, High School, 4.0 GPA
Ford Motor Credit Company July 2014 - Present
Clemson University January 2014 - May 2014
Clemson University 2011 - January 2013
Center Pet Pharmacy June 2009 - 2009
Skills
Social Media, Facebook, PowerPoint, Marketing Strategy, Business Analysis, Organizational Behavior, Business Strategy, Financial Analysis, Basics of Supply Chain..., Marketing Management, Sales Management, Dimensions of..., Social Media Marketing, Marketing Communications, Management Consulting, Microsoft Office, Microsoft Excel, Microsoft Word, IBM SPSS, Qualtrics, Windows & Mac operating..., Advertising
Education
Clemson University 2010 — 2014
Bachelor's Degree, Marketing/Marketing Management, General
Dalian University of Technology 2013 — 2013
Ford Motor Credit Company March 2015 - Present
Ford Motor Credit Company July 2014 - Present
Ford Motor Credit Company July 2014 - February 2015
Colorado State University Bookstore August 2012 - October 2013
A & T Concessions May 2007 - August 2012
Skills
Customer Service, Event Planning, Research, Fundraising, Team Management, Statistical Data..., Microsoft Excel, Leadership, Sales, Public Speaking, Management, Social Media, Leadership Development
Education
Colorado State University 2010 — 2014
Bachelor's Degree, Economics
Fidelity Investments September 2015 - Present
Fidelity Investments November 2014 - September 2015
Gateway One Lending and Finance /TCF Bank November 2013 - July 2014
Ford Motor Credit Company January 2012 - October 2013
Ford Motor Credit Company January 2007 - January 2012
Ford Motor Credit January 2004 - January 2007
Ford Motor Credit January 2000 - January 2004
Education
Colorado State University
Bachelor of Science (BS), Finance
Dealership Finance and Insurance Performance Consultant Certified
Series 7 and Series 63
Six Sigma Certified
Bachelor of Science (BS), Finance
Audi of America September 2014 - Present
Volkswagen of America April 2012 - September 2014
Mobile Communnications September 2011 - March 2012
Malcolm Cunningham Ford - Lincoln April 2010 - March 2011
Penske Automotive Group December 2009 - February 2010
Penske Automotive Group January 2009 - December 2009
Ford Motor Company January 2000 - January 2009
Ford Motor Credit Company February 1997 - January 2000
Ford Motor Company June 1988 - February 1997
Progressive Contracting Company May 1987 - June 1988
Skills
Customer Satisfaction, Budgeting, Customer Relations, Operations Management, Team Building, Problem Solving, Negotiation, Forecasting, Cross-functional Team..., Financial Analysis, Microsoft Office, Process Improvement, Analysis, Public Speaking, Account Management, Automotive, Budgets, Customer Service, Parts, Customer Retention, Sales Management, Strategic Planning, Leadership, Automobile, Continuous Improvement, Program Management, Marketing, Sales Operations, Sales, Management, Marketing Strategy, Business Process..., Profit, Competitive Analysis, Inventory Management, Vehicles, CRM, Business Planning, Warranty, Business Development, Dealers, Pricing, Purchasing, Sales Process, Finance, Training, Strategy, Retail, Dealer Management, B2B
Education
University of Michigan
AB, Philosophy
Clark Atlanta University
MBA, Marketing
Johns Hopkins Bloomberg School of Public Health
Graduate Certification, Health Finance and Management
University of Detroit Jesuit High School and Academy
Diploma, College Preparatory
Wayne Farms November 2012 - Present
Yoh, A Day & Zimmermann Company November 2011 - October 2012
Correctional Healthcare Companies June 2009 - February 2011
USAA August 2006 - May 2009
Ford Motor Credit Company October 2004 - August 2006
Skills
Training, Human Resources, Employee Relations, Payroll, HRIS, Leadership, Onboarding, Management, Process Improvement, Team Building, Operations Management, Customer Service, Temporary Placement, Insurance, Benefits Administration, New Hire Orientations, Applicant Tracking..., Deferred Compensation
Education
Colorado Technical University
Bachelor of Business Administration (BBA), Business Administration, Human Resources, 3.9
Colorado Technical University
Pikes Peak Community College
Associate of Arts (AA), Business Transfer, 3.75
Ford Motor Credit Company July 2015 - Present
University Facility Fee Advisory Board August 2014 - May 2015
Student Fee Review Board (SFRB) August 2014 - May 2015
Associated Students of Colorado State University May 2014 - May 2015
EGS, Inc. December 2011 - December 2014
Lei Shing Hong Machinery May 2014 - July 2014
Skills
Leadership, Microsoft Office, Management, Microsoft Excel, Customer Service, PowerPoint, Time Management, Microsoft Word, Teamwork, Leadership Development, Team Leadership, Team Building, Internet Recruiting, Community Outreach, Public Speaking, Sales, Public Relations
Education
Colorado State University 2011 — 2015
Bachelor's degree, Economics and Finance (Corporate and Investment)
East China Normal University 2012 — 2012
Chinese Studies
California Institute of Technology 2001 - Present
Self February 2000 - Present
Theatre January 1954 - Present
Ford Motor Credit Company May 1978 - November 1999
Ford Motor Credit Company 1978 - 1999
Skills
Public Speaking, Voice Over, Entertainment, Singing, Film, Event Planning, Non-profits, Acting, Event Management, Commercials, Comedy, Short Films, Dialects, Feature Films, Theatre, Drama, Musical Theatre, Nonprofits, Stage, Performing Arts, Plays, Screenwriting, Shakespeare, Editing, Directing, Dance, Choreography, Improvisation, Voice Acting, Video, Television, Producing, Video Production, Film Production, Stage Management, Documentaries, Video Editing, Final Draft, Music Videos, Production Managment, Casting, Festivals, Independent Film, Theatrical Production, Sound, Music, Post Production, Photography, Recording, Performing
Education
University of California, Irvine 1974 — 1975
Voice
Citrus College 1972 — 1974
Associate of Arts (A.A.), Music Performance, General
Monrovia High School 1968 — 1972
HS diploma, general ed
Pasadena City College
Bed Bath & Beyond Store January 2014 - Present
C2 Soultions Inc January 2012 - Present
Self Employed/Entrepreneur July 2010 - Present
The Kemtah Group, Inc. January 2006 - Present
Crust Artisan Bakery, Baker January 2013 - January 2014
Ki, LLC January 2010 - January 2011
Ki, LLC January 2008 - January 2010
Ford Motor Credit Company January 2006 - January 2008
Anderson Properties January 1998 - January 2005
Boy Scouts of America January 1996 - January 1998
Skills
Supply Chain, Social Networking, Supply Chain Management, Event Planning, Event Management, Food, Baking, cooking instructor, DoD, document control clerk, Clerk III, Logistics, Customer Service, Office Equipment, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Colorado Christian University
Fitchburg College
Nazarene Bible College
Kaba August 2012 - Present
Strategic Telecom Solutions November 2010 - August 2012
Credit Acceptance June 2007 - December 2010
Ford Motor Credit Company August 2001 - July 2007
Skills
Project Management, Six Sigma Green Belt, Fluent Spanish, Six Sigma, Business Development, Business Strategy, Strategic Planning, IT Management, Account Management, Team Leadership, Salesforce.com, Risk Management, Business Process..., Microsoft Excel, Team Building, Product Development, Marketing Strategy, New Business Development, Contract Negotiation, Financial Analysis, Forecasting, Product Management, Software Documentation, Customer Satisfaction, Vendor Management, Telecommunications, Operations Management, Sales Management, Change Management, Microsoft Office, Negotiation, Inventory Management, Business Analysis, Project Planning, Process Improvement, Budgets, Analysis, Competitive Analysis, Program Management, Business Intelligence, CRM, Call Centers, Cross-functional Team..., B2B, Sales, Coaching, Leadership, Training, Management, Customer Service
Education
University of Colorado at Colorado Springs 2000 — 2003
International Business
College of Southern Nevada
Western Governors University
Western Governors University
Toyota Financial Services October 2013 - Present
Toyota USA October 2012 - October 2013
Toyota Financial Services February 2010 - October 2012
Toyota Financial Services October 2008 - March 2010
Toyota Financial Services October 2006 - October 2008
Toyota Financial Services May 1996 - October 2006
Toyota Financial Services 1993 - 1996
Nissan Motor Acceptance Corporation 1989 - 1993
Ford Motor Credit Company 1987 - 1989
Skills
Collections, Customer Service, Internal Audit, Forecasting, Process Improvement, Financial Analysis, Credit, Call Centers, Finance, Business Process..., Vendor Management, Financial Services, Analysis, Business Analysis
Education
Clarion University of Pennsylvania 1982 — 1987
BS, Accounting
Ford Motor Credit Company June 2014 - Present
Colorado State University August 2010 - Present
Associated Students of Colorado State University August 2013 - May 2014
Zayo Group June 2013 - August 2013
Colorado State University January 2011 - May 2013
Country Fair Garden Center May 2010 - August 2012
Skills
Microsoft Excel, Integrity, Confidentiality, Financial Reporting, Data Integrity, Organization, Problem Solving, Cross-functional..., Motivation, Logical Thinker, Analytical Reasoning, Cash Flow Statements, Expense Budget..., FMCG, Financial Statements, Independence, Confidence Building, Interpersonal Skill, Customer Service, Sales, PowerPoint, Marketing
Education
Colorado State University 2010 — 2014
Bachelor's of Science, Corporate Finance and Real Estate
Cherry Creek Highschool
Ford Motor Credit Company May 2015 - Present
Ford Motor Credit Company June 2014 - Present
Timber Trace Golf Club May 2009 - September 2014
Chemung Hills March 2006 - July 2009
Hawk Meadows Golf Club March 2003 - March 2006
Skills
Customer Service, Information Security, Project Management, Computer Security, Golf Course Management, Team Leadership, Strategic Management, Golf Instruction, Events Coordination, Golf Club Repair, Event Planning, Competitive Analysis, Management, Inventory Control, Food & Beverage, Software Installation, Pricing, Multi Tasking, Organizational..., Liquor Licensing, Employee Training, Liquid Handling, Windows Server, Strategic Planning, Microsoft Word, Electronics, Team Management, Bartending, Junior Golf, Customer Satisfaction, Human Resources, Theatre, Microsoft Excel, Cooking, Sports, Drums, Guitarist, Golf Courses, Process Improvement, Leadership, Marketing, Team Building
Education
Cleary University 2011 — 2014
Bachelor of Business Administration (BBA) in MIS and Minors in Business Management, Management Information Systems & Business Management, 3.90
Lansing Community College 2003 — 2005
Associate's degree, Management Information Systems, General, 3.6
Palmetto Health May 2014 - Present
Goodwill Industries of Upstate/Midlands South Carolina January 2012 - May 2014
US Census Bureau April 2010 - July 2010
Chase Custom Finance June 2008 - February 2009
Ford Motor Credit Company September 2007 - January 2008
Verizon Wireless March 2007 - August 2007
Wal-Mart Stores October 2003 - May 2006
Skills
Microsoft Office, Microsoft Excel, Multi Tasking, Team Building, Collections, Customer Service, Problem Solving, Data Analysis, Data Entry, SQL, Access, Microsoft Word, Lotus Notes, Lotus 123, Entry level loss..., Report Writing, Sales
Education
ITT Technical Institute 2009 — 2011
MBA, Management
Clemson University 2000 — 2006
B.S., Management
Deloitte Consulting August 2011 - Present
PepsiCo January 2008 - August 2011
Loyola Lake Condominium Association 2006 - 2010
IBM July 2005 - January 2008
Ford Motor Credit Company May 2004 - August 2004
Deloitte January 2003 - April 2003
Skills
Finance Transformation, Integrated Performance..., Risk Mitigation, Business Process..., Management Consulting, Sarbanes-Oxley Act, Business Analysis, Business Process, Process Improvement, Business Transformation, Organizational Design, Business Process..., Financial Analysis, Change Management, Acquisition Integration, Risk Management, Strategy, SAP, Internal Controls, Mergers & Acquisitions, Internal Audit, Finance, Analysis, Financial Modeling
Education
City University of Hong Kong 2005 — 2005
Overseas Studies, International Business
Indiana University Bloomington 2000 — 2005
BS, Accounting, Finance, & Computer Information Systems
Lake Central High School 1997 — 2000
H.S. Diploma, Business & Music
Munster High School 1996 — 2000
HS Diploma, Business & Music
Forest Ridge Academy
Merceds-Benz Financial Services May 2008 - Present
BMW Financial Services November 2006 - May 2008
Ford Motor Credit Company November 2004 - November 2006
Primus Financial Services July 2003 - November 2004
Skills
Business Relationship..., Automotive Aftermarket, Leasing/Financing, Financial Analysis, Credit, Automotive, Credit Analysis, Relationship Development, Credit Risk, Finance, Customer Satisfaction, Sales, Competitive Analysis, Sales Process, Account Management, Loans, Sales Management, Customer Service, Marketing Strategy, Dealers, Portfolio Management, Customer Retention, Leadership, Team Leadership, Profit, Analysis, Dealer Management, Pricing, Vehicles, Forecasting, Coaching, Automobile, Negotiation, Sales Operations, Parts, Relationship Management, Mergers & Acquisitions, B2B, Management
Education
Cleveland State University 2001 — 2003
BSA, Marketing
Mount Union College 1999 — 2000
Marketing
Lorain Catholic HS 1996 — 1999
Ford Motor Credit Company July 2013 - Present
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Financial Analysis, Microsoft Word, Customer Service, Public Speaking, Financial Modeling, Bloomberg, Investments, Social Media, Research, Teamwork, Valuation, Leadership
Education
Clemson University 2009 — 2013
Bachelor of Science, Financial Management, Corporate Concentration, Accounting Minor, 3.5
United States Postal Service 2007 - Present
Lady Luck Casino 1993 - February 2002
Ford Motor Credit Company October 1998 - July 2000
Education
Chicago State University 1986 — 1986
None, Finance, General
Eastern Illinois University 1983 — 1986
None, Finance, General
Amazon.com 2010 - 2014
HE Consulting, LLC 2008 - 2010
Magna International 2007 - 2008
Ford Motor Company 2001 - 2007
Ford Motor Credit Company April 2004 - July 2005
Skills
Employee Relations, Labor Relations, Personnel Management, Succession Planning, Employee Benefits, Talent Acquisition, Employee Engagement, Leadership Development, Onboarding, Deferred Compensation, Performance Management, Talent Management, Recruiting, Human Resources, Workforce Planning, Start-ups, Organizational..., Six Sigma, College Recruiting, Applicant Tracking..., Leadership, HRIS, HR Policies, Employment Law, Interviews, New Hire Orientations, Organizational..., Employer Branding, Organizational Design, Hiring, Sourcing, Employee Training, Technical Recruiting, Temporary Placement, Benefits Administration, Career Development, HR Consulting, Internet Recruiting, Conflict Resolution, Team Building, FMLA
Education
Clemson University - College of Business and Behavioral Science
BA, Political Science
University of South Carolina-Columbia
Master of Public Administration, Public Personnel Management
Deseranno Wealth Management March 2007 - Present
Ford Motor Credit Company October 1979 - March 2007
Skills
Financial Planning, Portfolio Management, Wealth Management, Insurance, Retirement Planning, Budgeting, Asset Allocation, Per SEC rulings I can't..., Financial Services
Education
College for Financial Planning 2007 — 2009
Personal Financial Planning
Michigan State University 1975 — 1979
BS, Finance, Business
DVM1Source Director of Business DevelopmentLumen Touch SoftwareMay 2012 - December 2012
Indymac Bank January 2008 - December 2008
Countrywide Correspondent Lending September 2005 - September 2007
HSBC Mortgage Services August 2000 - September 2005
Life Insurance & Financial Services February 1996 - August 2000
Ford Motor Credit Company August 1991 - February 1996
Skills
Business Development, Relationship Management, Educational Technology, Management, Sales, Leadership, Team Building, Strategic Planning, Sales Management, Customer Service, Public Speaking, New Business Development, Marketing
Education
Missouri State University 2010 — 2012
Viticulture and Enology
Medical Sales College 2009 — 2009
Graduate, Orthopedic Device Sales
University of Central Oklahoma - College of Business Administration 1987 — 1991
Bachelor of Business Administration (BBA), Accounting and Finance
berganKDV Wealth Management January 2009 - Present
Laraway Financial Advisors June 2006 - January 2009
GMAC June 2001 - June 2006
TCF Bank January 2000 - June 2001
Schlenner Wenner & Co June 1998 - January 2000
Ford Motor Credit Company July 1993 - June 1998
Skills
Tax, Financial Planners, Strategic Financial..., Income Tax, Corporate Tax, Accounting, Tax Preparation, Financial Statements, Financial Analysis, CPA, QuickBooks, Investment Advisory, Financial Reporting
Education
University of Minnesota Duluth 1989 — 1993
Bachelor of Accounting, Accounting
College for Financial Planning
Cigna June 2013 - Present
CIGNA Group Insurance August 2010 - June 2013
Ford Motor Credit Company December 1996 - April 2008
Skills
Health Insurance, Medicare, Medicare Advantage, Financial Companies, Customer Service..., Provider Relations, Data Analysis, Project Management, General Ledger, Healthcare, Process Improvement, Team Leadership, Negotiation, Research
Education
Strayer University-Tennessee 2009 — 2011
Master of Public Administration (MPA), Public Administration
Middle Tennessee State University 1997 — 2003
Bachelor of Science (BS), Political Science and Government
Chattanooga State Community College 1992 — 1996
Associate of Science (A.S.), Political Science and Government
ExxonMobil July 2008 - Present
U.S.A August 1985 - Present
Ford Motor Credit Company May 1996 - December 2001
Skills
SAP R/3, Microsoft Excel, Project Management, Forecasting, MS Project, Team Leadership, Management, Accounts Payable, Microsoft Word, Process Improvement, Oil, Procurement, SAP, Oil/Gas, Upstream, Visio, Business Analysis, Outlook, PowerPoint, Access, Lotus Notes, Project Planning, Petroleum, Petra, Geology
Education
Colorado Technical University 2015 — 2017
Master's degree, Business Administration and Management, General
University of Houston-Downtown 2006 — 2011
BA, Communications, 3.6
Charles Schwab May 2014 - Present
Systems Integration Solutions April 2013 - May 2014
United Airlines November 2010 - April 2013
Ford Motor Credit Company August 1999 - October 2010
Skills
Airlines, Six Sigma, Certified Green Belt, Black Belt Trained, Microsoft Excel, Microsoft Word, SQL, Visual Basic, Crystal Reports, Oracle Reports, Microsoft Powerpoint, Microsoft Access, KPI Reports, Microsoft Publisher, MS Project, Project Management, Business Objects, Minitab, Continuous Improvement, Reports Analysis, Business Process, Business Analysis, Data Collection, Collections, Customer Service, Supervisory Experience, Operating Budgets, Budget Monitoring, Budget Setting, Public Speaking, Presentation Development, Lightroom, Photoshop, Photography, Vendor Management, Team Leadership, Microsoft Office, Team Building, Cross-functional Team..., Management, Leadership, Training, Analysis, Process Improvement
Education
Colorado Technical University 2004 — 2006
MBA, Project Management
Colorado Technical University 2002 — 2004
Bachelor of Science Arts, Project Management
Denver Technical/Devry 2000 — 2003
Associate of Science (AS), Computer Programming/Networking
Widefield High School 1995 — 1998
California State University - East Bay Student Nurse - Bachelors of Science in Nursing
Ford Motor Credit Company August 1997 - September 2001
Naval Air Station, Barbers Point, Hawaii March 1993 - March 1997
Skills
Collections, Credit Analysis, Marketing, First Aid, Nursing Care, Cpr Certified, Project Management
Education
California State University - East Bay 2010 — 2013
Nursing (BSN)
Chaminade University of Honolulu 1993 — 1997
Bachelor of Arts (B.A.), Business Administration and Management, General, GPA 4.0
Primeritus Financial Services, Inc October 2012 - Present
Primeritus Financial Services, Inc February 2012 - Present
Renovo Services LLC, Formerly Manheim/Remarketing Solutions December 2005 - November 2011
Manheim/Remarketing Solutions July 2005 - December 2005
Ford Motor Credit Company August 2004 - June 2005
Primus/Ford Motor Credit September 2000 - August 2004
Skills
Management, Leadership, Customer Service, Employee Training, Training, Credit, Human Resources, Account Management, Sales, Customer Satisfaction, Recruiting, Call Centers, CRM, Development & delivery..., Marketing, Consumer Financial..., Compliance Process..., Risk Analysis, Risk Management, Regulatory Compliance, Industry's Best..., Operations Management, Process Improvement, Team Building, Finance
Education
Columbia Southern University 2011 — 2013
Associate of Applied Science in Business, Business Management, 3.94 GPA
Rocky Mountain College of Art and Design RMCAD June 2014 - Present
Colorado State University-Global Campus September 2013 - May 2014
Colorado State University-Global Campus 2011 - September 2013
University of the Rockies March 2011 - September 2011
Everest College January 2010 - January 2011
Colorado Technical University May 2009 - January 2010
Self-Employed May 2005 - October 2008
Kelly Services November 2004 - April 2005
Ford Motor Credit Company January 2002 - June 2004
ManPower with Ford Motor Credit Company September 2001 - January 2002
Skills
VA Once, Microsoft Office, Outlook, VA, Admissions, Higher Education, Public Speaking, Policy, Student Affairs, Time Management, Customer Service, Interviews, CampusVue, Community Outreach, Enrollment Management, Academic Advising, Career Counseling, Leadership Development, Staff Development
Education
Colorado Technical University 2008 — 2010
BS, Project Management
Pikes Peak Community College 1999 — 2001
AA, General Psychology
GM Financial March 2012 - Present
US Army July 1989 - August 2012
CitiFinancial March 2005 - December 2010
Ford Motor Credit Company July 1993 - March 2005
Skills
Credit, Management, Leadership, Military, Analysis, Risk Management, Government, Military Operations, Intelligence Analysis, Military Experience, Loans, Finance, Relationship Management, Loss Mitigation, Risk Assessment, Mortgage Lending, Process Improvement, Fraud, Recruiting, Force Protection, Credit Analysis, Financial Risk, Call Center, Consumer Lending, Underwriting, Private Investigations, Intelligence, Financial Services
Education
Collin County Community College
Criminal Justice
US Army May 2004 - April 2009
Ford Motor Credit Company March 2001 - May 2004
US Civil Service July 1995 - January 2001
US Army December 1973 - June 1994
Metlife May 1970 - November 1973
Education
Colorado Technical University 1997 — 1999
DM (ABD), Business Managerment
Colorado Technical University 1995 — 1997
MSM, Business Management
Middlebury Institute of International Studies at Monterey 1976 — 1984
Advanced Certificate, Russian Langauage and Translation
University at Albany, SUNY 1979 — 1979
BS, Liberaql; Studies
DePauw University 1969 — 1973
None, English Composition/Political Science
Xperience June 2012 - Present
BMW of North America & Rolls-Royce North America September 2013 - March 2015
Xperience June 2012 - June 2014
Diana Choi Auto LLC 2009 - April 2014
Volkswagen of America, Inc January 2011 - August 2011
Maritz September 2010 - January 2011
Maritz October 2004 - March 2009
Ford Motor Credit Company 2001 - 2003
Carsdirect.com 2000 - 2001
Nissan 46 1999 - 2000
Skills
Business Development, Selling Skills, E-commerce, Sales, Web Marketing, SEO, Customer Satisfaction, Automotive, Performance Improvement, Start-ups, Leadership, Customer Retention, Sales Management, Operations Management, Sales Process, Marketing Strategy, Business Planning, Management, Process Improvement, Marketing, Training, Automobile, Customer Experience, Leadership Development, Coaching, Vehicles, New Business Development, Strategy, Continuous Improvement, Team Leadership, Team Building, CRM, Recruiting, Budgets, Profit, Retail, Account Management, Customer Service, Cross-functional Team..., Sales Operations, Automotive Aftermarket, Dealers, Parts, Pricing, Business Process..., B2B, Dealer Management, Competitive Analysis, Analysis, Forecasting
Education
Clark University 1989 — 1992
Bachelor of Arts (B.A.), Philosophy
Exponent Technologies August 2014 - Present
Sunera LLC March 2014 - August 2014
JPMorgan Chase Bank N.A. March 2010 - December 2013
Nexiant - American Airlines January 2008 - March 2010
Ford Motor Credit Company May 2007 - October 2008
GE Capital September 2003 - May 2007
Carlo Gavazzi Automation January 2000 - September 2003
Omron Electronics January 1998 - January 2000
Keyence Corporation August 1994 - December 1998
VWR International June 1986 - August 1994
Skills
Mortgage Lending, Credit, Training, Risk Management, Customer Satisfaction, Management, Leadership, Sales, Banking, Account Management, Forecasting, Negotiation, Call Centers, Customer Service, Sales Management, Team Leadership, Strategic Planning, Process Improvement, Finance, Sales Operations, Coaching, Software Documentation, Team Building, Analysis, Loans, Vendor Management, Operations Management, Project Planning, Loss Mitigation, Time Management, Loan Servicing, Performance Management, Relationship Management, Business Process..., Mortgage Banking, Loan Origination, Contract Negotiation, FHA, Credit Analysis, Underwriting, Consumer Lending, Refinance, Credit Risk, Portfolio Management, Employee Relations, Residential Mortgages
Education
Collin County Community College 1986 — 1988
Liberal Arts, 3.0
Delaware County Community College
Liberal Arts
University of South Carolina July 2015 - Present
Ford Motor Credit Company July 2014 - June 2015
Clemson University September 2012 - May 2014
Campus Special December 2013 - January 2014
National Gay and Lesbian Chamber of Commerce February 2012 - April 2012
American University Washington Semester Program February 2012 - April 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Public Speaking, Social Media, Social Networking, Time Management, Research, Leadership, Oral Communication, Sales, Management, Marketing
Education
University of South Carolina - Darla Moore School of Business 2015 — 2016
Master of Human Resources
Clemson University 2011 — 2014
BS, Business Management, 3.56
St. Peters College, Oxford University 2013 — 2013
Business Management, 3.5
University of Vermont 2010 — 2011
Best Buy I lead the warehouse. Shipping, recieving, pricing, paperwork, check ins checkouts, Ad Set, loss prevention, theft, Shrink, coach and train all of my people. Lead them as wellproduct process supervisorBest BuyDepartment of taxationState of NevadaSeptember 2015 - Present
Best Buy July 2007 - Present
Ford Motor Credit Company January 2006 - May 2007
Einstein Bagel Brothers February 2003 - November 2005
Skills
Customer Service/..., I am great with people., I am a leader, I am always on time, I work well in a team..., hardworking, driven, committed, outgoing, responsible, I pay great attention..., I am great at..., Customer Service, Data Driven Testing, Leadership, Shipping, Inventory, Loss Prevention, Process Scheduler, Supervising, Team Leadership, Time Management, Inventory Control, Big Box, Merchandising, Planograms, Profit, Customer Satisfaction, Inventory Management, Retail, Management, Visual Merchandising
Education
Community College of Southern Nevada 2001 — 2005
still in progress, Elementary Education and Teaching
Durango High school 1998 — 2001
general studies, High School/Secondary Diplomas and Certificates
Ford Motor Credit Company June 2015 - August 2015
Jingyi Futures Co.Ltd February 2013 - September 2013
Bank of China July 2012 - September 2012
Germany JDS consulting company April 2011 - December 2011
Skills
Microsoft Excel, Microsoft Office, Financial Analysis, PowerPoint, Research, Analysis, Data Analysis, Finance, Radio Broadcasting, Bloomberg, Matlab, EViews, Microsoft Word, Valuation, Financial Modeling, Management, Corporate Finance
Education
Clark University 2014 — 2016
Master's degree, Finance, General, 3.70/4.00
Henan University of Economics and Law 2010 — 2014
Bachelor's degree, Finance, General, 3.81/4.00
Ford Motor Credit Company 2013 - Present
Ford Motor Credit Company 2011 - 2013
Ford Motor Credit Company 2009 - 2011
Ford Motor Credit Company 2009 - 2009
Ford Motor Credit Company 2007 - 2009
University of Michigan Health System January 1994 - January 1995
Education
University of Detroit Mercy 2002 — 2004
Master of Science (MS), Computer and Information Sciences, General
Cleary University 1992 — 1995
Bachelor of Business Administration (B.B.A.), Accounting
Ford Motor Credit Company May 2015 - Present
Ford Motor Credit Company May 2013 - May 2015
Ford Motor Credit Company October 2012 - May 2013
Ford Motor Credit Company March 2012 - September 2012
Ford Motor Credit Company September 2011 - March 2012
Ford Motor Credit Company March 2011 - September 2011
Ford Motor Credit Company November 2007 - February 2011
Ford Motor Credit Company August 2006 - October 2006
Ford Motor Credit Company March 2003 - August 2006
Ford Motor Credit Company October 2002 - March 2003
Skills
Banking, Credit, Credit Analysis, Credit Risk, Financial Analysis, Finance, Portfolio Management, Loans, Customer Service, Financial Risk, Process Improvement, Risk Management, Analysis
Education
Columbia State Community College
Middle Tennessee State University
Ford Motor Credit Company 2015 - Present
Ford Motor Credit Company November 2012 - September 2015
Ford Motor Credit Company November 2009 - October 2012
Ford Motor Credit Company 2007 - 2009
Ford Motor Credit Company 2005 - 2007
Ford Motor Credit Company 2004 - 2005
Ford Motor Credit Company 2002 - 2004
Ford Motor Credit Company 1999 - 2002
Penrose St. Francis Medical Group 1997 - 1999
Principal Financial Group 1994 - 1995
Skills
Credit
Education
Colorado State University-Global Campus
Bachelor of Science (B.S.), Organizational Leadership
Ford Motor Credit Company September 2014 - Present
Ford Motor Credit Company July 2012 - September 2014
River Run Country Club Pool April 2008 - July 2012
Harris Teeter April 2007 - May 2010
Skills
Customer Service, PowerPoint, Leadership, Microsoft Office, Sales, Access, Microsoft Word, Microsoft Excel, Training, Public Speaking, Social Media, Financial Analysis, Management, Research, Teamwork, Finance, Marketing, Time Management, Team Leadership, Analysis, Data Analysis
Education
Clemson University 2008 — 2012
Bachelor of Science, Finance; Corporate Finance
Clemson University - College of Business and Behavioral Science 2008 — 2012
Bachelor's degree, Accounting and Finance
AspenPointe December 2014 - Present
AspenPointe 2014 - December 2014
Corinthian Colleges July 2012 - May 2014
USAA March 2010 - July 2012
Ford Motor Credit Company March 2001 - March 2010
Skills
Call Center, Insurance, Process Improvement, Customer Service, Customer Satisfaction, Customer Retention, Credit, Underwriting, Outlook, Risk Management, Vendor Management, Training, Access, Visio, Data Entry, Coaching, Business Analysis, Call Centers, Microsoft Office, Public Speaking, PowerPoint, Microsoft Word, Troubleshooting, Microsoft Excel, Leadership, Project Management, Interviews
Education
Colorado Christian University
Organizational Management with an emphasis in Project Management
ViaWest September 2008 - Present
ViaWest November 2006 - September 2008
Ford Motor Credit Company April 2000 - November 2006
Ford Motor Credit Company April 1997 - April 2000
Skills
Data Center, Account Management, Vendor Management, SaaS, Co-location, Salesforce.com, Network Provisioning, Wholesale Auditing, Finance, Professional Services, Business Development, Managed Services, Storage, Disaster Recovery, Virtualization, Cloud Computing, Unified Communications, Solution Selling, Enterprise Software, Sales Operations, Strategic Partnerships, Selling, Telecommunications, Lead Generation, Channel Partners, Wireless, Direct Sales, Go-to-market Strategy, Sales Process, Demand Generation, VoIP, CRM
Education
Community College of Aurora
Smoky Hill High School
NORDAM 2007 - Present
ZC Sterling 2006 - 2007
FedEx Freight 2004 - 2005
Ford Motor Credit Company 2003 - 2004
MCI Corporation 1993 - 2002
Skills
Business Analysis, Visio, SDLC, Program Management, Process Improvement, Requirements Analysis, Integration, SharePoint, Project Management, Business Process, Software Project..., Telecommunications, Software Documentation, Leadership, Business Process..., MS Project, Vendor Management, Requirements Gathering, Testing, PMP, Analysis, Management, Cross-functional Team..., Change Management, Business Intelligence, Quality Assurance, Six Sigma, Databases, IT Strategy, Project Planning, SAP, PMO, ERP, Access, Project Portfolio..., Disaster Recovery
Education
Central Texas College
A.A.S., Business Admin
Prairie View A&M University
B.B.A, Information Systems
Ford Motor Credit Company July 2013 - Present
Clemson University January 2011 - May 2014
Wagner Wealth Managment April 2012 - December 2013
South Carolina Lutheran Homes June 2011 - August 2011
Clemson Area Chamber of Commerce January 2011 - May 2011
Skills
Event Planning, Public Relations, Marketing, Qualtrics, Facebook, Fundraising, Public Speaking, Social Media, Social Media Marketing, YouTube, Pinterest, Accounting, Queries, OnBase, Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Social Networking, Leadership
Education
Clemson University - College of Business and Behavioral Science 2009 — 2013
Bachelor of Science (B.S.), Marketing
Ford Motor Credit Company April 2014 - Present
Sole Grill and Sushi Bar May 2013 - May 2014
American Heart Association August 2013 - February 2014
Beef O' Brady's May 2012 - August 2012
Ballantyne Country Club May 2011 - September 2011
YMCA May 2007 - September 2010
Carolina Stars Gymnastics Academy January 2006 - October 2006
Skills
Social Media, Facebook, Social Networking, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Event Planning, Public Speaking, Customer Service, Social Media Marketing, Marketing, Photoshop, Public Relations, Spanish, Power, Event, Bartending, Waitressing, Statistics, Calculus, Finance, Accounting, Services Marketing, Leadership Development, Organizational..., Member Relations, Non-profit Leadership, International Marketing, Business Writing, Business Strategy, Microeconomics, Macroeconomics, Public Health Education, Marketing Research, Dimensions of..., Consumer Behaviour, Teamwork
Education
Clemson University 2010 — 2014
BS, Marketing/Health and Hospital Administration
Clemson University - College of Business and Behavioral Science 2010 — 2014
Bachelor of Science (BS), Marketing
Hyundai Capital America March 2012 - Present
Hyundai Capital America January 2011 - February 2012
Alphaworks February 2009 - December 2010
CitiFinancial Auto April 2006 - February 2009
Ford Motor Credit Company April 2002 - April 2006
Ford Motor Credit Company April 2001 - April 2002
Ford Motor Credit Company April 2001 - April 2002
Eckerd Drugs January 1999 - April 2001
Skills
Credit, Pricing, New Business Development, Executive Management, Credit Analysis, Training, Product Management, Sales Operations, Finance, Sales, Sales Management, Management, Loans, Portfolio Management, Sales Process, Forecasting, Customer Retention
Education
Collin County Community College 1998 — 2007
Associate of Applied Science, Business Management
Collin County Community College 1998 — 2005
Management Development Certification, Management
Collin County Community College 1998 — 2005
Human Resource Management Certification, Human Resource
Ford Motor Credit Company 2004 — 2004
Six Sigma Certification Green Belt, Six Sigma
Collin County Community College 1998 — 2003
Quality Management Certification, Management
Ford Motor Credit June 2003 - Present
Ford Motor Credit Company 2003 - 2005
Ford Motor Credit 2000 - 2003
Ford Motor Credit Company 1995 - 1997
Education
Central Washington University 1984 — 1989
B.S., Accounting
Chiltern International April 2009 - Present
PPD February 2004 - April 2009
Ford Motor Credit Company February 2001 - June 2003
Skills
Mechanical, Digital Photography, CRO, Microsoft Office, Customer Service, Management, Strategic Planning, Leadership, Sales, Pharmaceutical Industry, Program Management, Marketing, ICH-GCP, Clinical Trials, Oncology Clinical...
Education
Clemson University 1997 — 2001
Bachelor of Science, Marketing
Lander University 1996 — 1997
Kelley Blue Book December 2012 - October 2013
Kelley Blue Book August 2007 - December 2012
Kelley Blue Book January 2007 - August 2007
Kelley Blue Book June 2005 - January 2007
Kelley Blue Book February 2004 - June 2005
AdForce April 2000 - June 2001
Ford Motor Credit Company April 1998 - April 2000
Ford Motor Credit Company February 1997 - April 1998
Ford Motor Credit Company May 1994 - February 1997
Skills
Behavioral Targeting, DoubleClick, Ad Networks, Rich Media, Omniture, Advertising Operations, Mobile Advertising, Advertising, Ad Serving, Salesforce.com, Integrated Marketing, Mobile Marketing, Online Advertising, SEM, Digital Media
Education
Chapman University 1989 — 1994
Bachelor of Science in Business Administration, Business Administration and Management, General
Ford Motor Company April 2010 - Present
Ford Motor Company January 2008 - April 2011
Ford Motor Company June 2005 - December 2007
Ford Motor Credit Company 2002 - 2005
Ford Motor Company 2001 - 2002
Ford Motor Company 1998 - 2001
Ford Motor Company 1997 - 1998
Ford Motor Company 1995 - 1996
Swiss Bank Corporation July 1985 - January 1995
US Agency for International Development 1981 - 1983
Education
Columbia University - School of International and Public Affairs 1983 — 1985
University of Michigan 1976 — 1979
BA, Economics
Hillwood Development, Shared Services March 2007 - Present
Capps Van & Carr Rental 2006 - 2006
Ford Motor Credit Company 2001 - 2006
Skills
Accounts Payable &..., Finance, Process Improvement, Budgets, Customer Service, Account Reconciliation, Management, Accounting
Education
North Lake CC 1986 — 1989
AAS, Real Estate
Collin County Community College
Accounting
Ford Motor Credit Company Center Operations ManagerFord Motor Credit Company1986 - 2007
Skills
Credit, Risk Management, Loans, Finance, Call Center, Credit Risk, Financial Analysis, Process Improvement, Relationship Management, Call Centers, Portfolio Management, Credit Analysis, Training, Consumer Lending, Customer Satisfaction, Six Sigma, Banking, Financial Risk, Business Process...
Education
Clemson University 1981 — 1985
Ford Motor Credit Company February 2015 - Present
Honeywell Friction Materials March 2014 - Present
Collective Perspectives, LLC January 2011 - Present
AJS Global January 2007 - Present
PALS INTERNATIONAL May 2007 - February 2010
Alturas Communications January 2000 - January 2002
Meridian Advertising 1992 - 2002
Meridian Advertising May 1992 - January 2000
Sun Technicom 1982 - 1994
Sun Technicom/Sun Advertising 1980 - 1992
Skills
Marketing, Advertising, Integrated Marketing, Marketing Communications, Social Media, Microsoft Office, Account Management, Leadership, Marketing Strategy, Research, Strategic Planning, Public Speaking, New Business Development, Customer Service, Strategy, Graphic Design, Social Media Marketing, Market Research, Training, Brand Management, Editing, Management, Business Planning, Public Relations, Nonprofits, Strategic Communications, Email Marketing, Project Management
Education
College for Creative Studies
BFA, Advertising
Walgreens July 2013 - Present
Walgreens April 2012 - Present
Argosy University September 2009 - April 2014
Argosy University April 2008 - September 2009
Abacus Search & Staffing LLC August 2007 - July 2009
Talent Plus, Inc. December 2004 - December 2006
Talent Plus, Inc. December 2003 - December 2004
Talent Plus, Inc. May 1997 - December 2003
Ford Motor Credit Company July 1994 - September 1996
Skills
Business Development, Career Development, Talent Management, Leadership Development, Organizational..., Six Sigma, Coaching, Talent Acquisition, Leadership, Employee Relations, College Recruiting, Recruiting
Education
Argosy University 2009 — 2013
Doctorate of Education from the College of Business, Organizational Leadership
Colorado State University 2001 — 2003
Masters of Education, Organizational Development, Performance & Change
Colorado State University 1990 — 1994
Bachelors of Art, Speech Communication
Rocky Mountain Laptops, Inc. August 2007 - Present
Charles Schwab February 2007 - August 2007
Nine Systems November 2004 - January 2007
Ford Motor Credit Company November 2001 - November 2004
Wilkes University June 2000 - October 2001
General Meters Corporation March 1998 - June 2000
Skills
Sales, Start-ups, New Business Development, Entrepreneurship, Sales Management, Marketing Strategy, Strategic Planning, Business Development, Product Management, Strategic Partnerships, Product Development, Small Business, Business Strategy, Cloud Computing, Marketing, Customer Service, Account Management
Education
Colorado College
Deutsche Bank July 2007 - Present
The Diversified Companies November 2006 - June 2007
Saatchi & Saatchi June 1999 - November 2006
Ford Motor Credit Company September 1995 - June 1999
Skills
Help Desk Support, Networking, Wireless Networking, IT Operations, Operating Systems, Network Security, Antivirus, TCP/IP, DHCP, Technical Support, Laptops, VMware, VMware Workstation, Software Installation, Computer Hardware, Computer Repair, Windows 7 Migration, System Migration, Lotus Notes, Outlook, Microsoft Office, Microsoft Excel, Printers, OCS 2007, Wireless Routers, Windows 7, Hardware Support, HP Printers, Troubleshooting, VPN, Active Directory, Business Analysis
Education
City University of New York
Ford Motor Credit Company August 2013 - Present
Ford Motor Credit Company August 2010 - July 2013
Ford Motor Credit Company November 2008 - August 2010
Ford Motor Credit Company January 2007 - November 2008
Ford Motor Credit Company August 2003 - January 2007
Skills
Automotive, Customer Service, Microsoft Office, Sales Management, Negotiation, Continuous Improvement, Microsoft Excel, Strategic Planning, Product Development, Project Management
Education
Colorado Technical University 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, Dean's List
Microsoft October 2011 - Present
Ford Motor Credit Company August 2011 - October 2011
Borders May 2010 - August 2011
Ford Motor Company July 2009 - May 2010
TNS-Global March 2008 - July 2009
Therma Tru October 2003 - March 2008
DTE Energy April 2002 - October 2003
REH Systems January 2000 - January 2003
Pfizer April 2001 - December 2001
North Shore Innovations February 2000 - April 2001
Skills
Active Directory, System Administration, Servers, DNS, Windows Server, SCCM, VMware, Citrix Metaframe, Troubleshooting, Microsoft Technologies, Powershell, Microsoft SQL Server, Windows, Cisco Technologies, Databases, Virtualization, IIS, Microsoft Exchange, XP, System Deployment, Citrix, Group Policy, Disaster Recovery, Operating Systems, Network Administration, Technical Support, Hardware, Networking, Cluster, Infrastructure, Information Technology, Windows XP, VPN
Education
Colorado Technical University 2012 — 2013
Master's Degree in Management, IT Management
Colorado Technical University 2010 — 2011
Bachelors of Business Administration, Concentration in Information Technology
Colorado Technical University 2009 — 2010
Associates of Science, General Studies
Statzenberger College 1998 — 2000
Associates of Applied Business, Network Systems Administration
springfield high
Close Training Inc. January 2009 - Present
Alteris Group February 2008 - Present
Waste Management 2009 - 2011
Ford Motor Credit Company March 1975 - January 2008
Skills
Financial Education, Training Delivery, Audience Polling, Learning Games, Performance Consulting, Sales Management, Selling, Consultative Selling, Instructional Design, Automotive, Sales Process, Customer Relations, Supervisory Skills, Call Center Development, Sales Meetings, Call Center, Customer Service, Meeting, Performance Improvement, Training, Coaching, Needs Analysis, Process Improvement, Instructor-led Training, Management Consulting, Leadership, CRM, Strategic Planning, Management, Team Building, Forecasting, Program Management, New Business Development, Business Strategy, Change Management, Finance, Sales, Business Planning, Leadership Development, Customer Retention, Customer Satisfaction, Competitive Analysis, Business Development, Account Management, Marketing, Operations Management, Sales Operations, Organizational..., Insurance, Strategy
Education
College for Financial Planning 2003 — 2004
Certificate, Chartered Retirement Planning Counselor
College for Financial Planning 1990 — 1992
Certificate, Personal Financial Planning
Syracuse University 1970 — 1974
Bachelor of Arts, Political Science
Santander Bank, N.A. September 2013 - Present
The Hertz Corporation June 2009 - Present
Sixth Gear Solutions Corp. 2007 - June 2009
Ford Motor Credit Company 2004 - 2007
Volvo Finance North America 1988 - 2004
Skills
Underwriting, Credit, Pricing, Credit Risk, Forecasting, Finance, Financial Analysis, Project Management, Leadership, Financial Services, Process Improvement, Risk Management, Team Building, Automotive, Portfolio Management, Retail, Marketing, Management, Business Development, Financial Modeling
Education
Clemson University - College of Business and Behavioral Science 1979 — 1983
BS, Financial Management
IBM July 1995 - September 2013
Xango LLC December 2010 - December 2012
MO Department of Mental Health July 2009 - November 2010
Office of Administration June 2006 - June 2009
Mid-MO Mental Health Center May 1991 - June 2006
Datastorm Technologies, Inc. 1990 - 1991
MFA Oil Company 1989 - 1990
Ziem's Ford Corners 1980 - 1988
Ford Motor Credit Company 1978 - 1980
Woolco Automotive January 1974 - February 1976
Skills
Servers, Microsoft Exchange, Computer Security, Databases, Sales Operations, Project Management, Troubleshooting, Windows Server, Leadership, Business Analysis, VMware, Entrepreneurship, Computer Hardware, Computer Repair, Customer Satisfaction, Computer Maintenance, Computer Network..., Server Administration, IBM Servers, Laptops, Software Documentation, Process Improvement, Editing, Security, SharePoint, Online Marketing, HTML, Programming, Sales Management, Event Planning, Public Speaking, Agile Methodologies, Marketing Strategy, Social Media Marketing, Telecommunications, Online Advertising, Marketing, Change Management, Disaster Recovery
Education
Western Governors University 2015 — 2018
Bachelor's degree, Computer Software and Media Applications
Columbia College 1992 — 1993
Bachelor of Science (BS), Business Administration, 3.74
Columbia College 1990 — 1993
Bachelor of Science (B.S.), Computer Information Systems CIS, 3.82
Westminster College (MO) 1970 — 1971
Psychology
Moberly Area Community College
Certification, Computer Programming
Michigan Infragard January 2014 - Present
Ford Motor Company October 2004 - Present
Ford Motor Credit Company September 2000 - October 2004
Ford Credit Company 1998 - 2000
Frank's Nursery & Crafts 1989 - 1999
Skills
Information Security, Security, CISSP, Vendor Management, Six Sigma, Infrastructure, Networking, Network Security, Troubleshooting, Process Improvement, Program Management, Integration, Digital Forensics, Project Management, ITIL, CISA, Leadership, IT Management, Visio, Cisco Technologies, Hardware, Windows Server, Computer Security, Cross-functional Team..., Disaster Recovery, Enterprise Architecture, IT Strategy
Education
Walsh College 2005 — 2008
MSIA, Digital Forensics
Cleary University 1998 — 1999
BA, Management Information Systems
Ford Motor Credit Company
Education
Clarion University of Pennsylvania 1989 — 1992
Pinellas Education Foundation November 2013 - Present
Achieva Credit Union August 2012 - Present
Bank of America January 2011 - May 2012
Ford Motor Credit Company May 2007 - March 2010
Ford Motor Credit Company May 2004 - May 2007
Ford Motor Credit Company September 2002 - May 2004
Ford Motor Credit Company March 2002 - August 2002
Ford Motor Credit Company June 2000 - March 2002
Ford Motor Credit Company June 1999 - June 2000
Skills
Product Development, Six Sigma, Strategic Planning, Accountability, Cross-functional Team..., Process Improvement, Project Management, Team Building, Leadership, Budgets, DMAIC, Strategy, Management, Marketing, CRM, Coaching, Operations Management, Change Management, Analysis, Customer Satisfaction, Training, Project Portfolio..., Portfolio Management, Business Process..., Risk Management, Finance, Performance Management, Banking, Vendor Management, Sales
Education
Villanova University 2010 — 2011
Certificate Program, Lean Six Sigma Master Black Belt
College of Business 1984 — 1987
MBA, Accounting
Southern Nazarene University 1981 — 1984
BS, Accounting
Manchester High School 1971 — 1978
Industrial Info Resources March 2014 - Present
US Dataworks September 2008 - May 2013
Ford Motor Credit Company May 1997 - April 2004
Dean Witter June 1995 - January 1997
IMR International 1993 - 1995
Skills
Spring, Java, XML, SQL, Eclipse, JUnit, Agile Methodologies, Java Enterprise Edition, Microsoft SQL Server, SDLC, Software Development, JavaScript, Unix, Oracle, PostgreSQL, Web Services, Requirements Analysis, Requirements Gathering
Education
College of Engineering, Trivandrum 1989 — 1993
Masters, Computer Applications
Mahatma Gandhi University 1986 — 1989
Bachelor, Mathematics
Alpine Bank September 2002 - June 2005
Ford Motor Credit Company 1967 - 2001
Skills
Investments, Customer Service, Team Building, Budgets, Insurance, Banking, Portfolio Management, Strategic Planning, Nonprofits, Leadership
Education
Colorado Mesa University 1964 — 1965
Business
Delta High School
US Bank January 2015 - Present
US Bank April 2001 - January 2015
GE Capital 1998 - 2001
Transouth 1992 - 1998
Ford Motor Credit Company 1987 - 1992
Skills
Negotiation, Contract Negotiation, Strategic Planning, Marketing Strategy, Team Building, Microsoft Excel, Sales, Customer Service, Business Development, Marketing, Forecasting, Sales Process, Customer Satisfaction, New Business Development, Account Management, Leadership, Budgets, Selling, Sales Operations, Risk Management, Financial Analysis, Training, Public Speaking, Customer Retention, Credit, Banking, Finance, Insurance, Salesforce.com, Relationship Management, Loans, CRM, Pricing, Consumer Lending, Leasing
Education
Texas State University-San Marcos 1984 — 1987
Bachelor of Business Administration (B.B.A.), Finance
Coastal Bend College 1982 — 1984
Ac Jones
Ford Motor Credit Company January 2012 - Present
Ford Motor Credit Company June 2007 - December 2011
Ford Motor Credit Company June 2006 - June 2007
Ford Motor Credit Company June 2004 - May 2006
Ford Motor Credit Company March 2003 - May 2004
Ford Motor Credit Company October 2001 - February 2003
Ford Motor Credit Company 2000 - 2001
Ford Motor Credit Company May 1998 - June 2000
Education
Clark Atlanta University 1991 — 1995
Bachelor of Arts, Business Administration - Finance
Ford Motor Credit Company 2013 - Present
Ford Motor Credit Company 2008 - 2013
Ford Motor Credit Company 2005 - 2008
Ford Motor Credit Company 2001 - 2005
Skills
Call Centers, Finance, Portfolio Management, Sales Management, Credit Risk, Strategic Planning, Account Management, Customer Satisfaction, Cross-functional Team..., Process Improvement, Loans, Business Process..., Business Development, Change Management, Team Building, Sales, Relationship Management, Operations Management, Insurance, Training, Forecasting, Risk Management, Credit, Call Center, Leadership, Credit Analysis
Education
Regis University 2002 — 2005
Bachelor of Science, Business Administration
Colorado Technical University 2012 — 2014
Associate of Science, Healthcare Administration
Reverse Mortgage Solutions, Inc. May 2013 - Present
ClearPoint Funding December 2011 - Present
Huron Consulting Group February 2011 - December 2011
American Home Mortgage May 2006 - February 2011
Ocwen Financial Corporation September 2002 - May 2006
Merrill Lynch December 1989 - September 2002
Ford Motor Credit Company May 1986 - December 1989
Skills
Cash Management, Financial Modeling, Interest Rate Risk..., Banking, Risk Management, Capital Markets
Education
Columbia University - Columbia Business School 1984 — 1986
MBA, Finance, Accounting
Westminster College 1982 — 1986
BS, Economics
Exeter Finance Corp March 2015 - Present
Exeter Finance Corp February 2014 - March 2015
Exeter Finance Corp April 2012 - February 2014
Capital One Auto Finance December 2010 - April 2012
CitiMortgage August 2010 - December 2010
Citifinancial Auto July 2006 - August 2010
Ford Credit Commercial Lending October 2004 - July 2006
Ford Motor Credit Company March 2002 - October 2004
Skills
Loans, Financial Risk, Funding, Credit, Credit Analysis, Relationship Management, Credit Risk, Underwriting, Consumer Lending, Portfolio Management, Financial Services, Risk Management, Finance, Loan Origination, Loss Mitigation, Call Centers, Mortgage Lending, Process Improvement, Loan Servicing, Mortgage Banking, Retail Banking, Branch Management, Commercial Lending, Business Process..., Team Building, Operations Management, Leadership
Education
Collin County Community College
AA, Business
Orchid Global Hotels March 2013 - Present
Souper Salad September 2009 - August 2012
LPE North America, Inc. November 2003 - August 2009
Hansen Renovations October 2002 - October 2003
AT&T January 2000 - December 2002
Ford Motor Credit Company January 1996 - December 1999
Skills
Recruiting, HRIS, Employee Relations, Employee Benefits, Customer Service, Temporary Placement, Performance Management, Talent Management, Human Resources, Sourcing, Organizational..., FMLA, New Hire Orientations, Leave Administration, New Hire Paperwork, Benefits Administration, I-9 Compliance, Ultipro, HRIS Database Management, Employee Engagement, Onboarding, Employee Handbooks, Applicant Tracking...
Education
Collin County Community College 2012 — 2015
Associate of Science (A.S.), Human Resources Management/Personnel Administration, General, 3.5
University of North Texas 2007 — 2008
Human Resources Certification
Ford Motor Credit Company April 2006 - Present
Ford Motor Company May 2004 - January 2006
Patni Computer Systems 1999 - 2000
Skills
Data Warehousing, Business Intelligence, Business Objects, Teradata, WebFOCUS, SQL, Systems Analysis, ETL, Oracle, PMP, SDLC, Requirements Gathering
Education
Coimbatore Institute of Technology 1999 — 1999
CDAC, Advanced Computing
National Institute of Technology Raipur 1994 — 1998
B.E., Engineering
Salem School 1989 — 1993
High School
Southern Nevada Veterans Administration April 2014 - Present
BACTES Imaging Solutions August 2012 - April 2014
USCB America Inc. August 2011 - June 2012
ITT Technical Institute January 2011 - July 2011
Windham Professionals January 2009 - June 2009
Ford Motor Credit Company 2006 - 2008
Skills
Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Outlook, Time Management, Research, Inventory Management, Team Building, Team Leadership, Coaching, Windows, Management, Credit, Strategic Planning, Project Management, Accounts Receivable, Accounting, Access, Insurance, Account Reconciliation, Multi-line Phone, Training, Human Resources
Education
UNLV 2011 — 2011
Accounting
College of Southern Nevada 2009 — 2010
Accounting
ADESA Canada August 2014 - Present
ADESA January 2012 - July 2014
Openlane.com January 2007 - January 2012
OPENLANE Canada January 2007 - January 2012
Ford Motor Credit Company May 1989 - December 2006
Skills
Automotive, Team Building, Process Improvement, Sales Management, Product Management, New Business Development, Customer Satisfaction, Competitive Analysis, Strategic Planning, Negotiation, Marketing Strategy, Business Strategy, Team Leadership, Business Development, Online Advertising, CRM, Marketing, Sales, Vehicles, Inventory Management
Education
City University of Seattle 1997 — 1999
MBA, Marketing and Project Management
McGill University 1986 — 1989
Bachelor of Commerce (BCom), Business Administration and Management, General
ROBERT A SMARR CPA January 1990 - Present
Defense Contract Audit Agency January 1985 - January 1990
Ford Motor Credit Company June 1966 - January 1979
Skills
Auditing
Education
Cleary University
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Michigan Technological University
Ford Motor Credit Company Dealer Credit Center Operations ManagerFord Motor Credit CompanyOctober 2009 - August 2011
Skills
Credit Analysis, Risk Management, Process Improvement, Customer Satisfaction, Credit, Six Sigma, Analysis, Banking, Business Analysis, Business Planning, Call Centers, Credit Risk, Customer Service, Finance, Financial Analysis, Forecasting, Leadership, Loans, Management, Negotiation, Operations Management, Team Building, Strategic Planning, Sales Management, Relationship Management
Education
Strayer University-Maryland 2009 — 2011
MBA, Human Resource Management
East Carolina University - College of Business 1984 — 1988
BSBA, Finance
Chowan University 1982 — 1983
General Studies, Summer Program 11th & 12th Grade
SLS August 2013 - Present
Zynex Medical April 2011 - August 2013
Santander Consumer USA Inc. September 2010 - April 2011
Citi November 2006 - August 2010
Centrix Financial March 2004 - October 2006
Ford Motor Credit Company May 2001 - February 2004
Skills
Loans, Banking, Risk Management, Credit, Credit Risk, Workers Compensation, Durable Medical..., Loss Recovery, Skip Tracing, Bankruptcy, Chapter 7 & 13, Loan Servicing, Loss Mitigation, Repossessions, Third Party Collections, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Collections, Outlook, Call Centers, Account Management, Customer Service, Medical Devices, Electrotherapy, Negotiation, Healthcare, HIPAA, Financial Services, Management, Policy, Accounts Receivable, French to English, Invoicing, Options, Training, Insurance, Accounting, Auditing, English to French, Assets Recovery, Team Building, Analysis, Software Documentation, Budgets, Forecasting, General Ledger, Leadership
Education
Community College of Aurora 2004 — 2005
Accounting and Business/Management
Pikes Peak Community College 1999 — 2000
Accounting
Ford Motor Credit Company January 2014 - Present
Automotive Components Holding January 2006 - January 2014
Blue Cross Blue Shield of Michigan September 1993 - November 2005
Blue Cross Blue Shield of Michigan June 1993 - September 1996
Skills
Financial Analysis, Cost Accounting, Forecasting, Financial Modeling, Financial Reporting, Budgeting, Cost, Process Improvement, Variance Analysis, Accounting, Divestitures, Automotive, Analysis, Internal Controls, Finance, Budgets, General Ledger, Income Statement, Account Reconciliation, Financial Forecasting, Sarbanes-Oxley Act, Cash Management, Pricing, Accounts Receivable, Auditing, Cash Flow, Accounts Payable, Managerial Finance, Hyperion Enterprise, SAP, Business Planning, Financial Audits, Strategic Financial..., Mergers & Acquisitions, PeopleSoft, Sarbanes-Oxley, Payroll, Business Process..., Internal Audit, Cash Flow Forecasting, Revenue Recognition, Consolidation, Cross-functional Team..., Accruals, Capital Budgeting, Fixed Assets, Hyperion HFM, Monthly Close, Financial Variance..., Corporate FP&A
Education
Cleary University
BBA, Accounting and Business/Management
Ford Motor Credit Company 2004 - 2010
Skills
Microsoft Office, Customer Service, Account Management, Employee Relations, PowerPoint, Leadership, Microsoft Excel, Microsoft Word, Team Leadership, Outlook, Process Improvement, Data Analysis, Management, Troubleshooting, Research, Customer Satisfaction, Access, Data Entry, Time Management, Windows, Teamwork, Spreadsheets, Inventory Management, Coaching, Social Networking, Training, Team Building
Education
Colorado Technical University 2012 — 2014
Masters, Masters in Science Management: Homeland Security
Colorado Technical University 2012 — 2014
Master of Science (M.S.), Homeland Security
Colorado Technical University 2009 — 2012
Bachelors, Bachelor of Science in Cyber-crime Investigations
Morris Community High School
Ford Motor Credit Company February 2014 - Present
Ford Motor Credit Company April 2013 - February 2014
Ford Motor Credit Company July 2012 - April 2013
University Housing August 2009 - May 2012
PSA Publishing - Clemson University August 2008 - May 2012
Skills
Microsoft Office, PowerPoint, Word, Excel, Investments, Public Speaking, Spanish, Spanish translation, Team Leadership, Leadership Development, Critical Thinking, Creative Problem Solving, Event Planning, Diversity Training, Microsoft Excel, Microsoft Word
Education
Clemson University 2008 — 2012
Bachelor of Science, Management
Ford Motor Credit Company October 2006 - Present
MCI Corporation October 1998 - June 2006
FEMA April 1984 - August 1997
Education
City University of New York 1984 — 1986
Ford Motor Credit Company May 2015 - Present
Ford Motor Credit Company November 2014 - April 2015
Ford Motor Credit Company July 2012 - October 2014
Clemson University September 2009 - May 2012
ScanSource May 2011 - August 2011
Skills
Leadership Development, Microsoft Office, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Word, Research, Social Media, Event Planning, Customer Service, Teamwork, Time Management, Leadership, Social Networking, Data Analysis, Management, Public Relations, Community Outreach, Critical Thinking, Advertising
Education
Clemson University - College of Business and Behavioral Science 2008 — 2012
Bachelor of Science (BS), Marketing
Clemson University - College of Business and Behavioral Science 2008 — 2012
Bachelor’s Degree, Finance and Financial Management Services
Desert View Hospital May 2008 - Present
West Valley / Spring Valley Hosp / Veterans Admin / SMA March 2006 - March 2008
United Auto Credit Corporation February 2005 - August 2005
Ford Motor Credit Company January 2001 - January 2005
Skills
Radiology, CT Scan, CPR Certified, Health Care Provider, X-ray, Medical Terminology, HIPAA, PACS, Digital Imaging, Radiography, Customer Service, Process Scheduler, Medical Imaging
Education
Pima Medical Institute-Las Vegas 2006 — 2008
Associate's degree, Radiologic Technology/Science - Radiographer
College of Southern Nevada
Emergency Medical Technology/Technician (EMT Paramedic)
Los Angeles Valley College 1990 — 1991
Fire Science/Fire-fighting
Los Angeles Pierce College 1987 — 1989
Business Administration and Management, General
Self-employed July 2003 - Present
Ford Motor Credit Company February 2000 - June 2003
Skills
•11 years of solid..., •10 years of..., •10 years of tactical..., •8 years of..., •Developing Compliance..., Compliance
Education
Colorado Technical University
Master's degree, Human Resources Management/Personnel Administration, General
Upper Iowa University
Bachelor of Business Administration (BBA), Marketing
Credit Union Direct Lending December 2006 - Present
Credit Union Direct Lending November 2006 - Present
Group Health Credit Union December 2002 - December 2006
Kirkland Pontiac GMC April 2002 - November 2002
Arcadia Financial Services May 2000 - July 2001
Ford Motor Credit Company February 1995 - May 2000
Skills
Sales Operations, Automotive, Sales, Sales Management, Account Management, Customer Service, Negotiation, New Business Development, Cold Calling, Sales Process, Customer Satisfaction, Direct Sales
Education
Central Washington University
B.S, Business Administration, Finance; Business Economics
Tax Exact September 2006 - May 2015
Ford Motor Credit Company January 2002 - June 2006
Perrigo September 1994 - July 2001
Skills
Sales Management, Management, Customer Service, Public Speaking, Sales, Strategic Planning, Leadership, Microsoft Office, Event Planning, Team Building, Training, Marketing
Education
Columbia State Community College 2001 — 2002
Dell November 2014 - Present
Dell August 2012 - November 2014
Dell April 2011 - July 2012
Edward Jones April 2010 - April 2011
Ford Motor Credit Company 2000 - 2006
Skills
Solution Selling, Cloud Computing, Enterprise Software, SaaS, Account Management, Salesforce.com, Virtualization, Pre-sales, Storage, Data Center, Direct Sales, Channel Partners, Sales Operations
Education
Columbia State Community College
Associate's degree, Business Administration and Management, General
Ford Motor Credit Company March 2010 - Present
Ford Motor Credit Company January 2000 - March 2010
Education
Columbia State Community College
Business Administration and Management, General
New Mexico Tech January 2014 - May 2015
BP 2014 - 2014
BHP Billiton 2013 - 2013
Shell 2012 - 2012
Shell 2012 - 2012
Ford Motor Credit Company January 2001 - December 2011
Centromin Peru and other Companies 1986 - 2001
SOUTHERN PERU COPPER CORPORATION 1985 - 1986
Skills
Petroleum, Reservoir Engineering, Engineering, Oil/Gas, Project Engineering, Production Engineering, Eclipse, Well Logging, Drilling Engineering, Spotfire, Drilling, Aries, PROSPER, IHS, Reservoir Simulation, Reservoir Management, GAP, OFM, Geostatistics, Fracture, Petroleum Engineering, Well Testing, Petrochemical, Upstream, Petrophysics, Logging, Petroleum Geology, Characterization, Earth Science, Natural Gas, Oracle Fusion Middleware, Petroleum Economics, Reserves, Oil & Gas, Gas, Energy, Energy Industry, Management, Oil & Gas Industry, Onshore, Leadership
Education
New Mexico Tech / Colorado School of Mines 2011 — 2015
M.S. Petroleum Engineering, GPA 3.91/4.00. Graduated at the top of the class, New Mexico Tech SPE Outstanding Graduate Student 2014-2015 Award
Colorado School of Mines 2011 — 2013
Petroleum Engineering, GPA 3.71/4.0
Red Rocks Community College 2011 — 2011
Engineering, GPA 4.0/4.0
Universidad Nacional Mayor de San Marcos
Bachelor's Degree, Industrial Engineering, Graduated with honors top 8% of class.
University of Nevada-Las Vegas
Engineering, GPA 3.79
Nebraska Methodist Health System July 2015 - Present
Nebraska Methodist Health System February 2009 - Present
CHI Health August 2008 - March 2009
Ford Motor Credit Company May 2006 - August 2008
Education
College of Saint Mary
Associate of Science in Nursing, Registered Nursing/Registered Nurse
Wells Fargo September 1999 - Present
Ford Motor Credit Company January 1987 - September 1999
Skills
Management, Financial...
Education
Colorado State University 1982 — 1986
Bachelor's Degree