Ford Motor Credit Company
Ford Motor Credit Company LLC, d/b/a Ford Credit, is the financial services arm of Ford Motor Company, and is headquartered in Dearborn, Michigan. The predominant share of Ford Credit's business consists of financing Ford and Lincoln vehicles and supporting Ford and Lincoln dealers. Customer service: 0345 712 5490 CEO: Joy Falotico (1 Oct 2016–) Headquarters: Dearborn, Michigan, United States Revenue: 8.996 billion USD (2014) Parent organizations: Ford Motor Company, Ford Holdings LLC Subsidiaries: Ford Credit International Inc,
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Ford Motor Credit Company Employees
Wells Fargo July 2014 - Present
JPMorgan Chase October 2007 - July 2014
Ford Motor Credit Company 1998 - 2007
Skills
Analysis, Access, Banking, Business Process..., Credit, Commercial Lending, Finance, Financial Analysis, Financial Services, Loans, Management, Microsoft Excel, Operations Management, Process Improvement, Risk Management, Underwriting
Education
Middle Tennessee State University 1993 — 1996
BS, Finance
Middle Tennessee State University 1993 — 1996
Bachelor of Business Administration (BBA), Finance, General
TAM Retail 2013 - Present
UniFirst Corporation 2012 - 2012
SimplexGrinnell 2005 - 2011
A.G. Edwards & Sons, Inc. 2003 - 2004
Business Printing Service 2000 - 2002
The Document Station-Xerox 1998 - 1999
Ford Motor Credit Company 1997 - 1998
Skills
Operations Management, Account Management, Sales, Fire Alarm, Team Building, Sales Operations, New Business Development, Cold Calling, Computer Software, Sales Process, Direct Sales, Managed Care, 401k, Customer Service, Pricing, Selling, Contract Negotiation, Salesforce.com, Marketing, Management
Education
University of Nebraska at Omaha 1996 — 2001
Masters, Business Administration
Missouri State University 1991 — 1995
Bachelors, Accounting
Let's Truck February 2013 - Present
Southern Pride Trucking/GRMG July 2012 - Present
Mercer Transportation August 2011 - July 2012
Central Refrigerated Service, Inc. September 2009 - August 2011
DIRECTV December 2008 - August 2009
Medical Arts Pharmacy April 2007 - May 2008
LG Electronics June 2006 - April 2007
Ford Motor Credit Company December 1998 - May 2006
Skills
Flatbed, Trucking, Accounting, Microsoft Office, Time Management, Customer Service, Project Planning, Transportation, Microsoft Excel, Microsoft Word, Truck Driving, Logistics, Reefer, CDL, CDL Class A, Budgets, Bookkeeping, Accounts..., Accounting Issues, Taxations, Outlook, DOT regulations, Truckload, LTL, Truck, Operations Management, Purchasing
Education
University of Phoenix
Bachelor's degree, Accounting
Midlands Technical College 1991 — 1993
Associate of Science (AS), Accounting, 3.88
Alerus Financial July 2006 - Present
Alerus Financial May 2002 - July 2006
Ford Motor Credit Company February 1996 - May 2002
Northern Hills Federal Credit Union (fka Meade Plus FCU) October 1994 - December 1996
Skills
Wealth Management, Business Development, Credit Analysis, Retirement Planning, Commercial Banking, Sales Management, Customer Service, Banking, Loans, Commercial Lending, Small Business Lending, Consumer Lending, Retail Banking, Credit
Education
Minnesota State University, Moorhead 1987 — 1992
BS, Finance, Marketing
Fargo South High School 1984 — 1987
Resturant technologies incorporated October 2014 - Present
CORT 2008 - October 2014
CORT August 2008 - March 2012
Media Solutions LLC February 2007 - August 2008
Anderson Merchdisers 2005 - 2007
Target Corporation July 2004 - November 2005
Ford Motor Credit Company June 1996 - July 2004
ERAC 1994 - 1996
Skills
Operations Management, Team Building, Process Improvement, Inventory Management, Budgets, Sales Management, Leadership, Customer Service, Account Management, Retail, Forecasting, Contract Negotiation, Team Leadership, Sales, Management, Purchasing, Income Statement, Sales Process, P, B2B, Coaching, Cold Calling, Direct Sales, Customer Retention, Inventory Control, Logistics, Profit, Salesforce.com
Education
Our Lady of the Lake University 2000 — 2002
Master of Business Administration (MBA), Business Administration and Management, General
Middle Tennessee State University 1989 — 1993
Bachelor of Arts (BA), History/ Political Science
Clarksville Northeast 1986 — 1989
High School Graduate
Ford Motor Credit Company January 2014 - Present
Ford Motor Credit Company July 2012 - December 2013
Ford Motor Credit Company January 2011 - June 2012
Ford Motor Credit Company February 2009 - December 2010
Ford Motor Credit Company July 2007 - January 2009
Ford Motor Credit Company July 1999 - June 2007
Ford Motor Credit Company March 1981 - June 1999
Skills
Finance, Credit, Process Improvement, Credit Analysis, Management, Call Centers, Customer Satisfaction, Sales, Loans, Relationship Management, Portfolio Management, Forecasting, Customer Retention, Financial Analysis, Credit Risk, Training, CRM, Leadership, Banking, Analysis, Underwriting, Financial Services, Loan Servicing, Consumer Lending, Commercial Lending, Financial Risk, Business Process..., Executive Management, Six Sigma, Employee Training, Development Of Employees, Court Appearances, Mediation, Bankruptcy, WebEx, eContract, Status Dealership..., Risk Assessment, Risk Mitigation, Delinquency Reduction, DRM, Certified Mosaix System..., Loss Mitigation, Hiring Employees, Career Counseling, Salesforce.com, Route One, ADP, Wholesale Floorplan..., Gramm-Leach-Bliley Act
Education
University of North Texas 1977 — 1980
BBA, Marketing
Midwestern State University 1975 — 1977
Bachelor's degree in Marketing, Business Administration and Management, General
Ford Motor Credit Company July 2015 - Present
Ford Motor Credit Company May 2014 - Present
Ford Motor Credit Company December 2012 - May 2014
Skills
Loans, Credit, Team Building, Credit Analysis, Leadership, Risk Management, Financial Analysis, Operations Management, Process Improvement, Sales Management, Customer Retention, Forecasting, Relationship Management, Strategic Planning
Education
Oklahoma State University 1982 — 1984
Bachelor of Applied Science (BASc), Public Affairs / Political Science
Missouri Southern State University 1979 — 1982
Associate of Science (A.S.)
ClickBank June 2010 - August 2011
University of Colorado at Boulder January 2010 - May 2010
Old Navy April 2009 - May 2010
Winston Retail Solutions June 2005 - December 2008
TJ Maxx November 2007 - July 2008
Ford Motor Credit Company September 2006 - August 2007
Skills
Social Media, Customer Service, Marketing Communications, Social Networking, Strategic Planning, Email Marketing
Education
Middlebury College 2013 — 2015
MA, French
University of Colorado at Denver 2009 — 2014
BA, French
University of Nebraska at Omaha 2004 — 2008
BA, Economics
North High School 1993 — 1997
Diploma
Ford Motor Credit Company September 2014 - Present
Sony Entertainment/Provident Music Group June 2013 - August 2013
Camp Ridgecrest for Boys May 2013 - August 2013
A&B Mini-Storage May 2009 - July 2009
Skills
Communication Skills, Content Management, Marketing, Social Media Marketing, Networking, Social Media, Facebook, Social Networking, Ethical Decision Making, Business Communications, Project Management, Photography, YouTube, Digital Marketing, Web Content Management, Twitter, Instagram, Microsoft Excel, Microsoft Word, Spreadsheets, Microsoft Office, Project Planning, Philanthropy, Process Improvement, Data Analysis, Google Docs, Cpr Certified, Marketing Communications, Digital Photography, Lightroom
Education
Mississippi State University 2010 — 2014
Bachelor of Business Administration (BBA), Marketing
Ford Motor Credit Company February 2015 - Present
Ford Motor Credit Company February 2014 - January 2015
Ford Motor Credit Company April 2013 - January 2014
Ford Motor Credit Company October 2012 - March 2013
Ford Motor Credit Company July 2012 - September 2012
Skills
Customer Service, Teamwork, Team Leadership, Communication Skills, Public Speaking, Timely Decision Making, Computer Applications, Sales, Budgets, Strategic Negotiations, Financial Accounting, Financial Analysis, Financial Risk, Managerial Finance, Finance, Portfolio Management, Corporate Finance
Education
Middle Tennessee State University 2008 — 2012
Bachelor of Business Administration, Finance, Graduate
Parallon Business Solutions July 2013 - Present
Middle Tennessee State University January 2009 - December 2013
Parallon Business Solutions December 2011 - July 2013
Affinion Group August 2009 - December 2011
Ford Motor Credit Company January 2004 - August 2009
Sitel February 2003 - July 2004
Skills
Process Improvement, Leadership, Business Analysis, Project Management, Visio, Vendor Management, Software Documentation, Business Intelligence, SharePoint, SDLC, PMP, Business Process..., Program Management, MS Project, IT Management, Healthcare Information...
Education
Middle Tennessee State University 1997 — 2002
BS Communications
Middle Tennessee State University 2002 — 2004
Master of Business Administration (MBA)
Middle Tennessee State University 2006 — 2008
MS Information Systems, IT Project Management
McKesson Corporation February 2011 - August 2012
Ford Motor Credit Company July 2003 - September 2006
Skills
Customer Service, Social Media Marketing, Social Networking, Access, PowerPoint, Microsoft Excel, SAP, Event Management, Coaching, Microsoft Word
Education
Middle Tennessee State University 2012 — 2014
Bachelor of Applied Science (BASc), Music Business
Strayer University Nashville, TN 2009 — 2011
Bachelor of Business Administration (B.B.A.), Still working on it!
Earhart Landscape Supplies March 2014 - Present
Earhart Lawn Care April 2001 - Present
Ford Motor Credit Company July 1994 - March 2003
Skills
Management, Lawn Care, Landscaping, Time Management, Automotive, Entrepreneurship, Retail, Marketing Strategy, Marketing, Small Business, Sales, Team Building, Sales Management, Coaching, Customer Service
Education
Middle Tennessee State University 1990 — 1994
Bachelor of Arts (B.A.), Business Administration and Management, General
Ezell Harding Christian school 1976 — 1988
Ford Motor Credit Company October 1993 - Present
Ford Motor Credit Company January 2010 - January 2013
Skills
Process Improvement, Six Sigma, Business Analysis, Finance, Financial Analysis, Risk Management, Call Centers, Analysis, Forecasting, Business Process..., Credit, Banking, Operations Management, Leadership, Training, CRM, Cross-functional Team..., Vendor Management, Customer Satisfaction, Management, Data Analysis, Account Management, Change Management, Business Planning
Education
Middle Tennessee State University 1989 — 1993
MBA, Business Administration, BA in Marketing
Ford Motor Credit Company January 2001 - Present
PRIMUS Automotive Financial Services (a wholly owned subsidiary of Ford Motor Credit) January 1994 - January 2001
PRIMUS Automotive Financial Services, Inc. January 1993 - January 1994
PRIMUS Automotive Financial Services, Inc. January 1991 - January 1993
Nissan Motor Acceptance Corporation (NMAC) January 1988 - January 1992
Skills
Training, Human Resources, Call Center, Feedback, Performance Management, Employee Relations
Education
Call Center University 2002 — 2006
Call Center Management, Course work
Association of Psychological Types (APT) 2002 — 2002
Qualified, MBTI
Middle Tennessee State University 1982 — 1986
BBA, Marketing/Business Administration
Lenoir City High School
Wells Fargo November 2013 - Present
Felhaber, Larson, Fenlon & Vogt October 2003 - November 2013
Hennepin County Examiner of Titles 2001 - 2001
Ford Motor Credit Company 1997 - 2000
Skills
Trusts, Guardianship, Estate Planning, Wills, Estate Administration, Estate Tax Planning, Gift Tax, Estate Law, Powers of Attorney, Corporate Law, Legal Research, Wealth, Public Speaking, Financial Planning
Education
William Mitchell College of Law 2000 — 2003
J.D., Law, Magna Cum Laude
St. Olaf College 1993 — 1997
B.A., Psychology, Family Studies, Magna Cum Laude
GE Healthcare 2013 - 2015
GE Healthcare - Life Sciences 2010 - 2013
GE Healthcare 2009 - 2010
GE Healthcare 2008 - 2009
GE Healthcare - Clinical Services 2003 - 2008
GE Healthcare 2001 - 2002
GE Healthcare 1999 - 2001
Ford Motor Credit Company 1996 - 1999
CNA Insurance August 1994 - June 1996
Skills
Process Improvement, Cross-functional Team..., Medical Devices, Leadership, Six Sigma, Healthcare Information..., Medical Imaging, Management, Team Leadership, Project Management, Business Process..., PACS, Supply Chain, Strategic Planning, Radiology, DICOM, Lean Tools, Lean Six Sigma, Operating Budgets, Cross Functional Team..., Strategic Thinking, Strategic Leadership, Data Analysis, Strategy, Program Management, Team Building, Budget Forecasts, Root Cause Problem..., Solution Development, Coaching & Mentoring, Customer Engagement, Customer Relations, Emotional Intelligence, Change Management, Forecasting, P&L Management, Turnaround Experience, Cost Control, Best Practices, Continuous Improvement, Standards Compliance, Supply Chain Efficiency
Education
Middle Tennessee State University 2000 — 2004
Master of Business Administration (M.B.A.)
West Virginia University 1989 — 1994
Bachelor's Degree, Mathematics and Statistics
Vanderbilt University Medical Center June 2003 - August 2012
Ford Motor Credit Company July 2002 - June 2003
Skills
General Ledger, Financial Reporting, Accounting, Variance Analysis, Account Reconciliation, Accounts Receivable, Accounts Payable, Financial Accounting, Financial Analysis, QuickBooks, Fixed Assets, Microsoft Office, Business Analysis, Access, Management, Leadership, Analysis, Finance, Financial Statements, Budgets, Forecasting, Bank Reconciliation, Microsoft Excel, Process Improvement
Education
University of Greenwich 2012 — 2013
Master of Business Administration (M.B.A.), London, England, Distinction
Middle Tennessee State University 1997 — 2002
BA, Accounting
EXIT SUCCESS REALTY March 2012 - Present
Freedom Realtors of Middle GA May 2011 - February 2012
Ford Motor Credit Company 1978 - 2011
Skills
Negotiation, Real Estate, Construction, Foreclosures, Leadership, Listings, First Time Home Buyers, Public Speaking, Property, Sellers, Relocation, Real Estate Economics, Customer Service, Loans, Investors, Short Sales, Buyer Representation, Referrals, Buyers, Single Family Homes
Education
Macon State College 1974 — 1977
Ford Motor Credit Company May 2015 - Present
Pottery Barn November 2006 - Present
Crecraft Digital Media June 2009 - December 2013
Pottery Barn May 2012 - May 2012
Word Music Group October 2010 - November 2010
International Travel of Nashville, Inc May 2010 - May 2010
OfficeMax April 2002 - January 2007
International Travel of Nashville, Inc November 2005 - April 2006
Skills
Final Cut Pro, Video Editing, Video Production, Graphic Design, Video, Social Media, Editing, Customer Service, Retail, Leadership, Training, Digital Media, Multimedia, Mac, Microsoft Office, Customer Satisfaction, Microsoft Word, Microsoft Excel, Adobe Creative Suite, Sales, Team Building, Television, Digital Photography, Windows 7, Visual Merchandising, OS X, Photoshop, Illustrator, Management, Project Management, Team Management, Operations Management, Windows, Logistics, Loss Prevention, Flash, Apple Aperture, Pro Tools, Data Integrity, Floor Plans, Proposal Writing, Assistant Directing, Script Supervision, Stained Glass, Camera Operation, Mac OS X, DMT- Data Management..., Microsoft Frontpage, QR Codes, Inventory Management
Education
Nashville State Community College 2008 — 2011
Assoc. Applied Science, Visual Communications- Multimedia Design
Middle Tennessee State University 1998 — 2002
Music Teacher Education, Graphic Design, College of Mass Communications
Hillsboro High School 1993 — 1998
High School Diploma
Ford Credit February 1992 - February 2009
Ford Motor Credit Company April 2006 - March 2008
Ford Motor Credit Company April 2001 - April 2006
Ford Motor Credit Company January 1998 - January 2001
Primus Automotive Services January 1996 - January 1998
Primus Automotive Services January 1994 - January 1996
Primus Automotive Services January 1992 - January 1996
Skills
Operations Management, Business Analysis, Leadership, Process Improvement, Coaching, Call Centers, Six Sigma, Customer Service
Education
Middle Tennessee State University
BS, Mass Communications
Ford Motor Credit Company October 2013 - Present
Ford Motor Credit Company May 2012 - Present
Skills
Direct Marketing, Digital Marketing, Campaign Management, Analytics, Customer Acquisition, Marketing Communications, Marketing, B2B Marketing, Google Adwords, Management, Business Development, Leadership, Lead Generation, Human Resources, Team Management, Customer Service, Team Building, Sales, Sales Management, Strategic Planning
Education
Missouri State University 1989 — 1993
Bachelor of Science, Communications Management
Ursuline Academy 1986 — 1989
High School Diploma
Optum August 2008 - Present
United Auto Credit Corporation August 2007 - August 2008
Ford Motor Credit Company February 2000 - August 2007
Skills
HIPAA, Healthcare, Credit Analysis, Call Center, Access, Six Sigma, Microsoft Excel, Microsoft Word, Leadership, Invoicing, Revenue Cycle, Process Improvement, Account Management, Data Analysis, Data Entry, Inventory Management, Team Leadership, Team Building, Business Process..., Healthcare Industry, Supervisory Skills, Health Insurance, Customer Service, Credit, Team Management, Call Centers, Analysis, Relationship Management, Medicare
Education
Middle Tennessee State University 1995 — 1999
Bachelor of Science, Sociology
Commerce Bank July 2011 - Present
UMB Bank July 2003 - October 2010
Fairlane Credit (Ford Motor Credit subsidary) January 1998 - April 2002
Ford Motor Credit Company February 1994 - January 1998
Education
Missouri State University
TCSI-Transland, Inc July 2006 - October 2009
Ford Motor Credit Company May 1986 - October 2005
Education
Missouri State University 1979 — 1980
Education
Interactive Intelligence April 2015 - Present
Taxware, A Sovos Compliance Company October 2014 - April 2015
CCH, a part of Wolters Kluwer October 2013 - October 2014
CCH, a part of Wolters Kluwer September 2010 - October 2013
Springleaf Financial Services June 2005 - July 2009
Ford Motor Credit Company June 2000 - June 2005
Skills
Selling, SaaS, Solution Selling, Telecommunications, Lead Generation, Contact Center..., Customer Retention, Software Industry, Sales, Key Account Management, Cloud Applications, Sales Presentations, Enterprise Software, Account Management, Salesforce.com, Consultative Sales..., Selling Skills, Management, Marketing, Contract Negotiation, Small Business, Product Management, Professional Services, CRM, Business Strategy, Building Relationships, Training, Auditing, Start-ups, Market Research, Cloud Computing, Coaching, Business Intelligence, Time Management, Customer Experience, Entrepreneurship, Management Consulting, Customer Satisfaction, Trade Shows, Pipeline Management, Sales Process, Territory Development, Forecasting, Sales Management, Negotiation, Financial Services, Key Account Development, Financial Analysis, Sales Logix, Direct Sales
Education
Minnesota State University, Moorhead
BS Finance, Finance, General
Anthem, Inc. January 2015 - Present
Home Health Nurse June 2013 - September 2014
Southlake, Texas March 2012 - June 2013
Angels of Care August 2010 - March 2012
Bishop Davies January 2010 - August 2010
Texas Workforce Commission June 2009 - November 2009
National Auto Finance August 2007 - March 2009
Ford Motor Credit Company June 2006 - August 2007
Ford Motor Credit Company June 2006 - April 2007
Ford Credit October 2003 - June 2006
Skills
Consumer Lending, Auditing, Management, Time Management, Credit, Process Improvement, Change Management, Finance, Staffing Services, Customer Retention, Credit Analysis, CRM, Relationship Management, Credit Risk, Leadership, Loans, Team Building, Employee Engagement, Forecasting, Portfolio Management, Recruiting, Account Management, Underwriting, Training, Interviews, Analysis
Education
Middle Tennessee State University 2015 — 2016
Bachelor's degree, Organizational Leadership
North Central Texas College 2009 — 2009
Licensed Vocational Nurse
University of Phoenix 2004 — 2006
Business
CVS Caremark Corporation 2013 - Present
Tennessee State University 2011 - 2013
Robinson, Reagan & Young PLLC 2009 - 2011
Freeway Auto Credit 2006 - 2009
Ford Motor Credit Company 2000 - 2005
Skills
Training, Analysis, Customer Service, Medicare Part D, Client Representation, Banner-Education, Skip Tracing, HIPAA, Health Insurance, Pharmacy Benefit..., Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Team Building, Human Resources, Coaching, Event Planning, Public Speaking, Leadership, Strategic Planning, Sales
Education
Middle Tennessee State University
Project Management
Strayer University
International Business
Commerce Bank May 2014 - Present
True Value Company June 2008 - May 2014
Ford Motor Company December 2003 - March 2007
Ford Motor Credit Company July 1997 - December 2003
Skills
Financial Analysis, Banking, Forecasting, Finance, Credit, Strategic Planning, Credit Analysis, Portfolio Management, Process Improvement, Risk Management, Leadership
Education
MidAmerica Nazarene University
Master of Business Administration (M.B.A.), Business/Managerial Economics
Truman State University
Bachelor's degree, Business/Managerial Economics
Freedom Mortgage October 2011 - Present
Clearwater Agency formerly Bolduc Agency November 2009 - January 2014
MetLife Home Loans August 2008 - April 2009
Freedom Mortgage Corp September 2007 - August 2008
Aegis Wholesale Corp August 2004 - August 2007
North American Mortgage Corporation 1999 - 2004
MGIC December 1996 - May 1999
Ford Motor Credit Company 1987 - 1991
Skills
Mortgage Lending, Credit, VA, Consultative Selling, Sales Management, Account Management, Customer Service, FHA, Loan Origination, Loans, New Business Development, Refinance, Residential Mortgages, Sales, Selling
Education
Minnesota State University, Mankato 1994 — 1996
Bachelor of Science, Business Education
Minnesota State University, Mankato 1982 — 1987
Bachelor of Science, Business Administration and Management, Finance, Real Estate and Insurance
Copperweld Bimetallics LLC February 2014 - Present
Russell Barnett Chrysler Dodge Jeep Ram June 2010 - July 2012
Nissan Motor Manufacturing Ltd. March 2005 - January 2010
Ford Motor Credit Company October 2002 - March 2005
Skills
Management, Quality Assurance, Purchasing, Call Centers, Process Improvement, Continuous Improvement, Negotiation, Manufacturing, Forecasting, Inventory, Team Leadership
Education
Middle Tennessee State University 2009 — 2012
Business Administration/ Criminology
Chrysler Academy 2010 — 2011
Master Certified Warranty Administrator, Warranty Claims/ Processing
MusclePharm, Corporation May 2014 - October 2014
Cinram Group Inc. April 2004 - May 2014
Ford Motor Credit Company 2001 - 2004
ManpowerGroup 2000 - 2001
Borders Books and Music 1998 - 2001
Borders Group, Inc. 1990 - 1998
Skills
Inventory Control, Distribution Center..., Inventory Management, Customer Service, Warehousing, Shipping, Warehouse Management, Team Building, Operations Management, Process Improvement, Microsoft Office, Sales, Management, Human Resources, Logistics, Supervisory Skills, Microsoft Excel, Leadership, Microsoft Word, Purchasing, Customer Satisfaction, SAP, Outlook, PowerPoint, Process Scheduler, Time Management, Supply Chain, PRMS (AS400) Inventory..., Receiving, Forklift Operator, Quality Assurance, Start-ups, Loss Prevention, FIFO, E-commerce, LIFO, Notary Public
Education
Middle Tennessee State University 1986 — 1988
Associate of Arts, Criminal Justice Administration
Tennesse Law Enforcement Training Academy 1987 — 1987
Certificate of Completion, Law Enforcement
Monroe-Woodbury High School 1980 — 1984
Regents Diploma, Criminal Justice/Police Science
Hey Mister Designs February 2010 - Present
Music City Moms October 2011 - Present
No Sleep For Sheep September 2012 - June 2013
Studio Blue Creative 2011 - 2012
Cuckhoo 2010 - 2011
Ford Motor Credit Company August 1997 - February 2010
Advanced Clinical Systems January 1995 - August 1997
Skills
Web Design, WordPress, Project Management, HTML, Windows Server, Joomla, Troubleshooting, Servers, SEO, Customer Satisfaction, Customer Service, Training, Time Management, Interpersonal..., Social Media, Social Networking, Facebook, Twitter, Pinterest, CSS
Education
Gatlin Education 2012 — 2013
Certificate, Search Engine Marketing
Middle Tennessee State University 1991 — 1994
Bachelor of Science, Computer Science and Mathematics
CRIF Lending Solutions August 2015 - Present
Community and Southern Bank 2014 - 2015
Community and Southern Bank 2014 - 2015
Community and Southern Bank 2014 - 2015
Gateway One Lending & Finance May 2013 - January 2014
JP Morgan Chase October 2007 - May 2013
Americredit 2006 - 2007
Ford Motor Credit Company March 1994 - November 2005
Skills
Profit, New Business Development, Banking, Mortgage Lending, Loans, Customer Satisfaction, Selling, Credit, Account Management, Credit Analysis, Dealers, Loss Mitigation, Sales Management, Consumer Lending, Underwriting, Customer Retention, Commercial Lending, Sales Process, Sales Operations, Management, Finance, Negotiation, Financial Statement..., Loan Origination, Leadership, Financial Services, Automotive, Sales, Team Building, Risk Management, Relationship Management, Credit Risk, Portfolio Management, Forecasting
Education
Middle Tennessee State University 1987 — 1994
BS, Political Science
Middle Tennessee State University 1987 — 1993
BS, Political Science
Carol Jones Realtors 2007 - 2010
Cottage Kids Learning Center August 2001 - November 2004
Ford Motor Credit Company August 1996 - August 2002
Education
Missouri State University 1992 — 2001
Bachelor of Business Administration (BBA), Business Administration and Management, General
Ford Motor Credit Company March 2007 - Present
Ford Motor Credit Company 2002 - 2007
Ford Motor Credit Company 1996 - 2002
Clarence Lamb Motors 1993 - 1996
Skills
Financial Analysis, New Business Development, Automotive Aftermarket, Customer Satisfaction, Profit, Six Sigma, Strategic Planning, Forecasting, Automotive, Sales Management, Inventory Management, Team Building, Operations Management, Business Planning, Customer Retention, Sales, CRM, Management, Call Centers, Customer Service, Business Development, Sales Operations, Loans, Sales Process, Training, Program Management
Education
Middle Tennessee State University 1992 — 1996
B.S., Sociology, Psychology, Political Science
FIS November 2014 - Present
Westlake Financial Services September 2013 - October 2014
Crescent Bank & Trust February 2012 - August 2013
GM Financial/AmeriCredit November 2010 - February 2012
UnitedHealth Group November 2008 - October 2010
CitiFinancial Auto January 2007 - June 2008
North Park Lincoln Mercury October 2005 - December 2006
Ford Motor Credit Company 2004 - 2005
Ford Motor Credit Company 2001 - 2004
Ford Motor Credit Company (Formerly PRIMUS Financial Services) 1994 - 2001
Skills
Credit, Credit Analysis, Finance, Loans, Risk Management, Sales Management, Process Improvement, Sales, Leadership, Portfolio Management, Management, Analysis, Call Centers, Financial Services, Customer Service, CRM, Consumer Lending, Relationship Management, Training, Banking, Commercial Lending, Credit Risk, Financial Risk, Underwriting, Insurance, Accounting, Business Analysis
Education
University of the Incarnate Word 2009 — 2015
B.S. Business Administration
Middle Tennessee State University
HCA July 2013 - Present
HCA August 1996 - Present
Century 21 Music City January 1999 - November 2007
PRIMUS Automotive Financial Services, Inc January 1994 - August 1996
First American National Bank April 1992 - January 1994
Ford Motor Credit Company September 1987 - April 1992
Skills
Bankruptcy, Litigation, Outlook, Real Estate, Word, Excel, Writing, Microsoft Word, Microsoft Excel, Legal Research, Leadership, Westlaw, Legal Writing, Litigation Support, Mediation, Contract Negotiation, Civil Litigation, Real Estate Transactions, Healthcare, Customer Service
Education
Strayer University-Tennessee 2011 — 2013
Master's degree, Health Services Administration, A
Middle Tennessee State University 1983 — 1987
Bachelor of Science, Public Relations
Continuing Learning Institute
Southeastern Paralegal Institute
Paralegal
Ally Financial Inc. February 2013 - Present
H&R Block January 1997 - April 2013
DME Corporaton June 2008 - February 2013
Mercantile Bank 2005 - 2008
CitiFinancial April 2002 - April 2005
Ford Motor Credit Company 2000 - 2002
Skills
Tax Returns, Tax Preparation, Credit, Excel, Budgeting, Compliance, Budgets, Microsoft Excel, Cash Flow, Tax, Financial Analysis, Loans, Accounting, Business Planning, Payroll, Financial Reporting, Accounts Receivable, Management, Finance, Leadership, Financial Accounting, Forecasting, Accounts Payable, Training, Analysis, Sales, Bookkeeping, Invoicing, Team Building, Auditing, Banking, Operations Management, General Ledger, Insurance, Process Improvement, QuickBooks, Account Reconciliation, Strategic Financial..., Portfolio Management, Managerial Finance, Internal Controls, Risk Management, Financial Planning
Education
Southern Illinois University, Edwardsville 1993 — 1995
MBA, Finance
Missouri State University 1977 — 1980
BSBA, Finance
Ford Motor Credit Company September 2013 - Present
Ford Motor Credit Company October 2010 - September 2013
Ford Motor Credit Company January 2007 - October 2010
Ford Motor Credit Company March 2003 - December 2006
Skills
Consultative Selling, Data Analysis, Process Management, Networking, Negotiation, Customer Satisfaction, Customer Service, Credit Analysis, Microsoft Office, Microsoft Word, Microsoft Excel, Management
Education
Middle Tennessee State University 1997 — 2001
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration
Ford Motor Credit Company September 2007 - Present
Ford Motor Credit Company January 2001 - September 2007
Skills
Business Analysis, Process Improvement, SQL
Education
Michigan Technological University 1987 — 1991
BS, Chemical Engineering
Volkswagen of America, Inc June 2013 - Present
Volkswagen January 2012 - Present
Gulf States Toyota November 2007 - October 2011
Gulf States Toyota March 2006 - November 2007
Ford Motor Credit Company 1996 - 2006
Education
Missouri State University 1990 — 1994
Bachelor of Arts, Accounting
Ford Motor Credit Company April 2001 - Present
Farm Bureau Financial Services August 1998 - December 1998
Skills
Empower, Windows 7, CentreVu
Education
Middle Tennessee State University 1994 — 1997
MBA, Business Administration
Middle Tennessee State University 1990 — 1997
BS, Accounting
Caterpillar Financial March 2012 - Present
Caterpillar Financial March 2010 - March 2012
Caterpillar Financial September 2005 - March 2010
Ford Motor Credit Company February 2003 - March 2005
Ford Motor Credit Company May 1997 - February 2003
Skills
Risk Management, Portfolio Management, Forecasting, Process Improvement, Credit Risk, Financial Reporting, Six Sigma, Access, Budgets
Education
Middle Tennessee State University 1999 — 2002
MBA, Finance
University of Wisconsin-Green Bay 1992 — 1996
BS, Business Administration
Ford Motor Credit Company February 2014 - Present
Ford Credit August 2012 - January 2014
Ford Motor Credit Company June 2009 - August 2012
Ford Motor Credit Company July 2008 - 2009
Ford Motor Credit Company June 2006 - February 2008
Ford Motor Credit Company January 2005 - June 2006
Skills
Call Center, Credit, Consumer Lending, Credit Analysis, Customer Satisfaction, Customer Service, Microsoft Office, Loans, Microsoft Excel, Process Improvement, Workforce Management, Outlook, Microsoft Word, Risk Management, Call Centers, Analysis, Training, Management, Coaching, Sales, Leadership
Education
Middle Tennessee State University 2000 — 2004
Bachelor of Business Administration (B.B.A.), Finance, General
Hunters Lane Comprehensive High School
Ellis Medical Consulting, Inc September 2011 - Present
GHPA December 2006 - August 2011
Ford Motor Credit Company October 2000 - March 2005
Skills
Medical Coding, ICD-9, Medical Billing, Medical Terminology, CPT, Medical Records, Revenue Cycle, HCPCS, Healthcare, Management, Customer Service, Leadership, Training, Microsoft Word, Process Improvement, Microsoft Excel, Strategic Planning, Public Speaking, Event Planning, Sales, Microsoft Office, Team Building
Education
Nashville State Community College 2003 — 2005
Associate's degree, Office Administration with Medical Office Concentration
Middle Tennessee State University 1995 — 1999
Bachelor of Applied Science (BASc), Professional Studies in Organizational Leadership
Pearl Cohn 1991 — 1995
Honors Degree
HKH September 2010 - Present
The Goddard School June 2008 - December 2010
Wells Fargo Auto Finance November 2002 - November 2007
Ford Motor Credit Company 1996 - 2002
Skills
Strategic Planning, Management, New Business Development, Leadership, Team Building, Operations Management, Change Management, Program Management, Marketing, Staff Development, Entrepreneurship, Budgets, Sales, Human Resources, Risk Management, Training, Insurance, Selling, Negotiation, Strategy
Education
Monmouth University 1988 — 1992
Bachelors
Monmouth University
Franklin Synergy Bank July 2008 - Present
Wachovia July 2006 - July 2008
Ford Motor Credit Company 2004 - 2006
Ford Motor Credit Company September 2002 - 2004
Ford Motor Credit Company May 2000 - September 2002
Ford Motor Credit Company November 1995 - May 2000
Education
Middle Tennessee State University 1991 — 1995
Bachelor of Business Administration (B.B.A.)
San Juan Suzuki Inc. February 2002 - March 2010
Citibank July 1980 - December 2001
Ford Motor Credit Company July 1969 - June 1980
Education
Montclair State University 1966 — 1970
Minnesota State Colleges and Universities December 1996 - Present
Ford Motor Credit Company January 1995 - December 1996
ford motor credit company 1995 - 1996
Skills
Public Speaking, Faculty Development, Community Outreach, Teaching, Project Management, Higher Education, Career Counseling, Strategic Planning, Nonprofits, Program Development, Non-profits, Leadership Development, Workshop Facilitation, Leadership, Organizational..., Student Affairs, Program Management, Staff Development, Instructional Design, Training, Grant Writing, Adult Education, E-Learning, Community Development, Executive Coaching, Government, Team Leadership
Education
Minnesota State University, Moorhead 1993 — 1997
Business Management
Ford Motor Credit Company September 1997 - Present
Education
Mississippi State University 1990 — 1992
Bachelor of Arts, Communications
Ford Motor Company Zone Managerford motor companyFebruary 1988 - Present
Ford Motor Credit Company 1991 - 1995
Education
Missouri State University 1983 — 1994
Ford Motor Credit Company March 2015 - Present
Ford Motor Credit Company April 2014 - February 2015
Ford Motor Credit Company September 2012 - March 2014
Ford Motor Credit Company September 2011 - September 2012
Ford Motor Credit Company May 2010 - September 2011
Ford Motor Credit Company March 2007 - April 2010
Ford Motor Credit Company April 2006 - April 2007
Ford Motor Credit Company July 2004 - March 2006
Ford Motor Credit Company April 2002 - June 2004
Ford Motor Credit Company October 1999 - March 2001
Skills
Credit Analysis, Loans, Risk Management, Credit Risk, Relationship Management, Customer Satisfaction, Financial Analysis, Customer Service, Banking, Team Building, Training, Coaching, Financial Statement..., Microsoft Excel, Sales, Management, Business Development, Call Centers, Credit
Education
Middle Tennessee State University 1989 — 1995
Bachelors, Marketing, Business Administration, Finance
Appalachian Regional Commission 2004 - Present
Renasant Bank January 1993 - March 2004
Ford Motor Credit Company 1979 - 1993
Skills
Economic Development, Community Development, Public Policy, Legislative Relations, Politics, Political Campaigns, Local Government, Nonprofits, Strategic Communications, Program Development, Event Planning, Non-profits, Legislation, Media Relations, Coalitions, Program Evaluation, Public Affairs, Marketing Strategy, Leadership Development, Community Engagement, Program Management, Grassroots Organizing, Volunteer Management, International Relations, Marketing, Organizational..., Public Finance, Grassroots Lobbying, Workforce Education, Travel Planning, Grants, Public Relations, Public Administration, Fundraising, Grant Writing, Workforce Development, Political Consulting, Crisis Communications, Lobbying, Proposal Writing, Non-profit..., Board Development, Political Science, Philanthropy, Governmental Affairs, Internal Communications, Press Releases, Newsletters, Strategic Planning
Education
University of Central Arkansas 2006 — 2007
CEcD, Economic Development
University of Southern Mississippi 2005 — 2006
2005, Economic Development
Ohio University 2004 — 2005
Vonivich School of Leadership
Vanderbilt University 1994 — 1995
Banking School, Commercial/Consumer Lending
Mississippi State University 1976 — 1979
BS, MKT-Business Administration
Ford Motor Credit Company October 2011 - Present
Ford Motor Credit Company April 2007 - September 2011
Ford Motor Credit Company September 2005 - March 2007
Ford Motor Credit Company December 2003 - August 2005
Ford Motor Credit Company January 2002 - November 2003
Ford Motor Credit Company February 2000 - December 2001
Ford Motor Credit Company December 1998 - January 2000
Ford Motor Credit Company May 1997 - November 1998
Ford Motor Credit Company August 1995 - May 1997
Ford Motor Credit Company February 1988 - August 1995
Skills
Credit, Credit Analysis, Credit Risk, Loans, Consumer Lending, Training, Finance, Management, Leadership, Customer Satisfaction, Risk Management, Relationship Management, Commercial Lending, Portfolio Management, Banking, Call Centers
Education
Missouri State University 1978 — 1983
B.S., Business Administration
Ford Motor Credit Company June 2006 - October 2012
Ford Motor Credit Company 1988 - 2007
Skills
Automotive, Customer Satisfaction, Account Management, Sales, Credit, Management, Sales Management, New Business Development, Sales Process, Six Sigma, Loans, Dealers, Vehicles, Customer Retention, Selling, Business Development, Sales Operations, Profit, Business Planning, Relationship Management, Pricing
Education
Middle Tennessee State University 1984 — 1988
BS, Consumer Relations
Wingspan Portfolio Advisors February 2013 - October 2014
JP Morgan Chase December 2008 - February 2013
Washington Mutual February 2005 - December 2008
Dell July 2002 - July 2004
CitiFinancial July 2003 - March 2004
Ford Motor Credit Company August 1995 - August 2000
Skills
Banking, Call Centers, Loans, Customer Service, Training, Coaching, Analysis, Risk Management, Process Improvement, Mortgage Banking, Management, Team Building, Leadership, Loan Origination, Credit, Customer Experience
Education
Middle Tennessee State University 2000 — 2002
Bachelor of Business Administration, Marketing
Ford Motor Credit Company 1977 - 2007
PRIMUS Financial Services 1999 - 2005
PRIMUS Automotive Financial Services 1999 - 2005
Skills
Automotive, Profit, Credit, Risk Management, Sales Management, Process Improvement, Forecasting, Portfolio Management, Financial Analysis, Sales Process, Six Sigma, Customer Satisfaction, Sales, Team Building, Loans, Strategic Planning, Business Planning, Succession Planning, New Business Development, Finance, Underwriting, Customer Retention, Relationship Management, Credit Analysis, Coaching, Competitive Analysis
Education
Mississippi University for Women 1972 — 1974
Capital One Auto Finance June 2011 - Present
Alumacraft Boat Company August 2009 - June 2011
United Auto Credit Corporation December 2004 - November 2006
Rusty Eck Ford LM July 2004 - December 2004
Ford Motor Company - Lincoln Mercury Sales and Marketing January 2003 - July 2004
Ford Motor Credit Company March 2001 - January 2003
Ford Motor Credit Company January 2000 - March 2001
Ford Motor Credit Company May 1998 - January 2000
Ford Motor Credit Company August 1996 - May 1998
Skills
Account Management, B2B, Credit, Credit Analysis, Customer Retention, Customer Satisfaction, Customer Service, Finance, Financial Analysis, Loans, Management, Negotiation, New Business Development, Profit, Relationship Management, Sales Process
Education
Minnesota State University, Mankato 1992 — 1996
BS, Business Admin/Marketing
Ford Motor Credit Company October 2010 - Present
Ford Motor Credit Company June 2007 - October 2010
Ford Motor Credit Company June 2006 - June 2007
Ford Motor Credit Company August 2003 - June 2006
Ford Motor Credit Company August 2001 - August 2003
Skills
Credit Analysis, Risk Management, Loans, Credit, Financial Risk, Portfolio Management, Relationship Management, Credit Risk, Process Improvement, Finance, Underwriting, Leadership, Operations Management, Consumer Lending, Commercial Lending, Banking, Financial Analysis, Microsoft Excel, Loan Servicing
Education
Midwestern State University 1988 — 1992
BBA, Finance
AFC - Automotive Finance Corporation October 2010 - July 2012
Ford Motor Credit Company June 1985 - February 2009
Education
Mississippi State University 1981 — 1985
B.S., Agricultural Economics
Farm Credit Services of America April 2010 - Present
Ford Motor Credit Company May 1995 - March 2009
Ford Motor Credit Company May 1995 - March 2009
Skills
Credit, Risk Management, Leadership, Training, Retail, Customer Retention, Finance, Business Development, Credit Analysis, Customer Service
Education
Midland University 1988 — 1992
BA, Education
The Larson Group Office ManagerThe Larson Group dba Capital Lending2006 - Present
Ford Motor Credit Company August 1987 - October 2005
Skills
Purchasing, Customer Service, Credit, Customer Satisfaction, Budgets, Time Management, Operations Management, Pricing, Insurance, Negotiation, Transportation
Education
Missouri State University 1978 — 1978
Accounting
Automotive Finance Corporation June 2011 - Present
Clearwire Corporation February 2010 - August 2011
Ford Motor Credit Company August 2009 - February 2010
Ford Motor Credit Company October 2007 - August 2009
Ford Motor Credit Company July 2006 - September 2007
Ford Motor Credit Company May 2003 - July 2006
Ford Motor Credit Company May 2001 - October 2002
Ford Motor Credit Company February 2001 - May 2001
Franchise Owner - Pudge Bros. Pizza June 1996 - May 2000
United States Marine Corps January 1985 - January 1989
Education
Southwest Missouri State University 1992 — 1994
MS, Defense & Strategic Studies
University of Colorado at Boulder 1989 — 1992
BA, Political Science
Ford Motor Credit Company December 2003 - Present
Skills
Credit, Portfolio Management, Commercial Lending, Finance, Consumer Lending, Business Development, Loans, Risk Management, Credit Analysis, Credit Risk, Commercial Banking, Underwriting, Banking, Financial Analysis, Loan Origination
Education
Missouri State University 1980 — 1984
B.S., Finance
University of Missouri-Columbia 1977 — 1980
Finance
Ford Motor Credit Company July 2010 - Present
Ford Motor Credit Company January 2007 - June 2010
Skills
Consumer Lending, Credit, Customer Satisfaction, Customer Service, Credit Analysis, Customer Relations, Credit Risk, Compliance, Process Improvement, Risk Management, Operations Management
Education
Middle Tennessee State University 1989 — 1993
Bachelor of Business Administration (BBA), Banking and Financial Support Services
Ford Motor Credit Company 2006 - 2009
Education
Midwestern State University
Art
Ovation Brands June 2012 - Present
Buffets, Inc. April 2008 - June 2012
Buffets, Inc. July 2007 - April 2008
Ajilon Finance Solutions March 2007 - June 2007
Ford Motor Credit Company 2005 - 2007
Ford Motor Credit Company 2004 - 2004
Ford Motor Credit Company 1999 - 2004
Ford Motor Credit Company 1997 - 1998
Ford Motor Credit Company 1990 - 1997
Ford Motor Credit Company 1988 - 1989
Skills
Accounts Payable, Auditing, Accounting, Invoicing, Account Reconciliation, Credit, Human Resources, Accruals, Finance, Customer Service, Outlook
Education
Minnesota State University, Mankato 1984 — 1988
BS, Finance, Management, Accounting
Exeter Finance Corp January 2012 - March 2015
BestSource Credit Union September 2009 - October 2010
Ford Motor Credit Company May 1986 - March 2009
Skills
Portfolio Management, Analysis, Budgets, Banking, Risk Management, Management, Finance, Loans, Forecasting, Team Building, Process Improvement, Credit Analysis, Sales
Education
Michigan Technological University 1976 — 1979
Associate, Civil Engineering Technology
Ford Motor Credit Company October 2009 - Present
Ford Motor Credit Company April 2008 - September 2009
Education
Strayer University 2005 — 2010
MBA, Management
Middle Tennessee State University 1998 — 2003
BBA, Computer Information Systems
East High School
United Heritage Credit Union May 2015 - Present
OneWest Bank August 2014 - March 2015
OneWest Bank April 2011 - October 2013
Indymac Bank July 2008 - April 2011
Indymac Bank April 2007 - July 2008
Ford Motor Credit Company October 2001 - March 2007
Skills
Mortgage Servicing, Mortgage Banking, Loan Servicing, Mortgage Lending, Loans, Loss Mitigation, Call Centers, Customer Service, Banking, Loan Origination, Consumer Lending, Retail Banking, Lines Of Credit, Residential Mortgages, Underwriting, Relationship Management, Financial Services, Credit, Cross Selling, Portfolio Management
Education
Middle Tennessee State University 1997 — 2001
B.S., Biology
Ford Motor Credit Company September 2013 - Present
Ford Motor Company February 2007 - June 2013
Education
Middle Tennessee State University 1987 — 1992
Bachelor of Business Administration (BBA), Business Administration and Management, General
Dickson County High School
credit union March 2009 - June 2011
Ford Motor Credit Company July 1989 - June 2006
Education
Middlesex Community College 1986 — 1988
Lowell High School 1982 — 1986
Sarah Cannon Research Institute December 2012 - Present
National Distribution & Contracting March 2006 - November 2012
Ford Motor Credit Company 2002 - 2006
Education
Middle Tennessee State University 1999 — 2003
Bachelor of Business Administration (B.B.A.)
Ford Motor Credit Company August 2012 - Present
Ford Credit January 1997 - July 2012
Skills
Financial Analysis
Education
Middle Tennessee State University 2006 — 2011
Bachelor of Applied Science (B.A.Sc.)
Joe Cooper Auto Group December 2001 - Present
Ford Motor Credit Company April 1994 - December 2001
Skills
Customer Service, English, Management, Microsoft Excel, Microsoft Office, Sales Process, Windows, Sales, PowerPoint, Account Management, Customer Retention, Customer Satisfaction, Microsoft Word, New Business Development
Education
Midwestern State University
Bachelor's Degree
Steamfitters Training School Inc August 1994 - Present
Steamfitters Training School Inc August 1994 - Present
Ford Motor Credit Company 1988 - 1994
Associated Bank 1986 - 1988
Skills
Mortgage Lending, Loans, Financial Analysis, Finance, Microsoft Excel, Research, Access, Event Management
Education
Sauk Valley College Dixon IL 1975 — 1977
Data Processing
American Institute of Banking, Milwaukee Chapter
Principles of Banking
Milwaukee Area Technical College
Accounting and Business/Management
Ford Motor Credit Company October 2014 - Present
Yahoo August 2013 - October 2014
Applied Underwriters December 2012 - August 2013
Skills
Account Management, Customer Service
Education
Midland University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
Ford Motor Credit Company August 1994 - Present
Education
Middle Tennessee State University 1990 — 1992
Bachelor's Degree, Mass Communication/Media Studies