Ford Motor Credit Company
Ford Motor Credit Company LLC, d/b/a Ford Credit, is the financial services arm of Ford Motor Company, and is headquartered in Dearborn, Michigan. The predominant share of Ford Credit's business consists of financing Ford and Lincoln vehicles and supporting Ford and Lincoln dealers. Customer service: 0345 712 5490 CEO: Joy Falotico (1 Oct 2016–) Headquarters: Dearborn, Michigan, United States Revenue: 8.996 billion USD (2014) Parent organizations: Ford Motor Company, Ford Holdings LLC Subsidiaries: Ford Credit International Inc,
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Ford Motor Credit Company Employees
A Main Hobbies October 2013 - Present
Distinct Perspective (Formally Digital Creations Company, Inc.) May 2000 - Present
A Main Hobbies November 2011 - October 2013
Prime Zero Productions April 2009 - October 2013
eBay Inc March 2007 - October 2010
Stimulus Technologies, Inc. October 2006 - March 2007
Game Video, Inc. September 2004 - October 2006
Agencia Imagem, Ltda. August 2002 - September 2004
Ford Motor Credit Company October 1998 - September 2001
Alcatel-Lucent May 1994 - October 1998
Skills
Digital Marketing, Google Compute Engine, Cloud Computing, Web Development, Online Marketing, Photography, CSS, PHP, Photoshop, Video Editing, E-commerce, Video, Programming, Digital Photography, HTML, JavaScript, CMS, Marketing Strategy, MySQL, Object Oriented Design, SQL, Motion Graphics, Wordpress, SQL Server 2005/2000, Linux, jQuery, Final Cut Pro, Cinema 4D, After Effects, Mac OS X, Linux server..., Cinematography, AJAX, SQL Server, MVC, AS2, Illustrator, Unix, CodeIgniter, Compositing, Silverpop Engage, AgilOne, OpenX, UAV Pilot, UAS Pilot, Aerial Cinematography, Baynote, Silverpop, Google Analytics, Tableau
Education
Universidade Gama Filho 2002 — 2003
Brazilian Portuguese
California State University-Sacramento 1988 — 1989
Some coursework completed, Computer Information Systems
Community College of the Air Force 1987 — 1988
COC, Avionics
Cleveland School of Performing Arts 1983 — 1987
High School Diploma, New Media, Filmmaking & Photography
Voya Financial Advisors, Inc. September 2014 - Present
CPRF May 2009 - July 2014
Ford Motor Credit Company 1996 - 2002
Skills
Public Speaking, Nonprofits, Leadership, Community Outreach, Microsoft Office, Customer Service, Program Management, Event Planning, Fundraising, Volunteer Management
Education
Briar Cliff University
Bachelor of Arts (BA), English Language and Literature/Letters
Wichita State University
Master of Business Administration (MBA), Accounting and Finance
CARFAX Banking & Insurance Group March 2014 - Present
Kemper March 2012 - November 2013
Esurance April 2011 - March 2012
Kemper, A Unitrin Business February 2005 - March 2011
US Navy Reserve June 2001 - June 2009
Ford Motor Credit Company June 2001 - February 2005
Skills
Underwriting, Insurance, Property & Casualty..., General Insurance, Casualty, Team Building, Sales, Commercial Insurance, Customer Service, Umbrella Insurance, Account Management, Casualty Insurance, Marketing, New Business Development, Leadership, Claim, Intelligence Analysis, Real Estate, Wildfire, Homeowners, Automobile, Personal Lines Auto, Salesforce.com, Sales Process
Education
CSU Sacramento 1989 — 1993
Bachelor of Science (BS), Criminal Justice/Police Science
El Dorado High 1985 — 1989
Toyota Financial Services 2004 - 2006
Ford Motor Credit Company 1996 - 2004
Education
California State University-Fresno 1991 — 1995
Bachelor of Science (BS), Business Administration and Management, General
Fayetteville State University March 2007 - May 2012
Ford Motor Credit Company November 1990 - February 2007
Skills
Program Management, Process Improvement, Business Analysis, Team Building, Management, IT Strategy, Six Sigma, Customer Service, SharePoint, PMP, Business Process..., SDLC, Integration, Project Management, Cross-functional Team..., Strategic Planning, Business Process Mapping, Contract Negotiation, Virtualization, VMware, Citrix, Active Directory, Troubleshooting, Security, Software Documentation
Education
Boston University Questrom School of Business 2006 — 2007
MS
Walsh College 2004 — 2006
MSBIT
The University of Texas at El Paso 1985 — 1987
MAIS
College for Creative Studies 1977 — 1982
BFA
Ford Motor Credit Company March 2007 - Present
Ford Motor Credit Company May 1990 - Present
Skills
Credit Risk, Loans, Account Management, Portfolio Management, Credit Analysis, Credit, Risk Management, Team Building, Relationship Management, Financial Analysis, Sales Management, Sales, Banking
Education
University of Phoenix 2006 — 2008
Master of Business Administration (MBA)
California State Polytechnic University-Pomona 1986 — 1990
Bachelor's of Science, Finance, Real Estate & Law
California State University, Stanislaus July 2015 - Present
Cache Valley CPA August 2009 - Present
Valley City State University January 2012 - August 2015
Machine Dynamics, Inc. 2008 - January 2012
Utah State University November 2006 - January 2012
Sticks & Bricks, LLC October 2006 - January 2012
Buena Vista Homes and DVD Development February 2004 - October 2006
Nordic Energy, LLC 2002 - 2004
Ford Motor Company September 1997 - May 2002
Ford Motor Credit Company 1998 - 2000
Skills
Financial Reporting, Cost Accounting, Project Management, PeopleSoft, QuickBooks, Microsoft Office, Manufacturing, Analysis, Budgets, Process Improvement, Change Management, Microsoft Word, Consolidation, Accounting, Leadership, Management, Strategy, Finance, Internal Controls, Management Consulting, Financial Analysis, Strategic Planning, Forecasting
Education
Brigham Young University 1994 — 1997
Bachelors, Accounting
Brigham Young University 1994 — 1997
Masters, Accounting
Brigham Young University - Idaho 1991 — 1994
Associate, General Business
Adobe Systems 2007 - Present
Adobe Systems 2001 - 2007
Adobe Systems 1999 - 2001
Adobe Systems 1998 - 1999
3Com 1990 - 1998
Ford Motor Credit Company 1986 - 1990
Skills
Risk Management, Financial Risk, Credit Cards, Cash Management, Payments, Finance, Credit, Credit Risk, Management, Credit Analysis, SAP, Insurance, Financial Analysis, Sarbanes-Oxley Act, Financial Modeling, Forecasting, Mergers & Acquisitions
Education
University of San Francisco
B.S., Business Management
California State University-Hayward - School of Business and Economics
MBA, Finance
TNJ Group 1995 - Present
Ford Motor Credit Company September 1989 - December 1996
Skills
Hospitality Industry, Hotel Management, Hospitality Management, Revenue Analysis, Resorts, Hotels, Hospitality, Budgets, Negotiation, Yield Management, Restaurants, Customer Service, Food & Beverage, Pre-opening, Team Building
Education
California State University-Fullerton
Princethorpe college, near Rugby
Tustin Toyota September 2014 - Present
Toyota Financial Services October 2012 - September 2014
Toyota Financial Services February 2008 - September 2012
Sunset Ford November 2003 - February 2008
Ford Motor Credit Company May 1992 - November 2003
Skills
Credit Risk, Credit, Banking, Credit Analysis, Portfolio Management, Relationship Management, Risk Management, Loans, Retail Banking, Financial Analysis, Financial Risk, Business Analysis, Credit Cards, Financial Services, Finance, Commercial Lending
Education
California State University-Fullerton 1988 — 1991
Bachelor of Arts (B.A.), Finance and Financial Management Services, 3.0
California State University-Fullerton 1987 — 1991
Bachelor's degree, Finance and Financial Management Services
U.S. Department of Labor January 2013 - Present
Hyundai Capital America January 2008 - 2012
Ford Motor Credit Company May 2005 - September 2007
Ford Motor Credit Company May 2003 - May 2005
Ford Motor Credit Company May 2002 - May 2003
Fairlane Credit March 2001 - May 2002
Ford Motor Credit Company 1995 - 1999
Skills
Financial Analysis, Financial Reporting, Credit Analysis, Risk Management, Account Management, Forecasting, Financial Modeling, Budgets, Auditing, Analytics, Project Management, Sales Management, Research, Data Analysis, Presentations, Time Series Analysis, Statistics
Education
University of La Verne 2008 — 2011
MBA, Management and Organizational Leadership
California State University-Fullerton 1990 — 1994
BA, Accounting and Finance
Experian 2012 - Present
Automotive Finance Corporation 2012 - 2012
GE Capital Solutions 2009 - 2011
Ford Motor Credit Company 2007 - 2009
Ford Motor Credit Company 2006 - 2007
Ford Motor Credit Company May 2006 - August 2006
Ford Motor Credit Company 2004 - 2006
Ford Motor Credit Company 2001 - 2006
Ford Motor Credit Company 2001 - 2004
Ford Motor Credit Company 2000 - 2004
Skills
Automotive, Customer Relations, Customer Service, Financial Reporting, Audit, Inventory Management, Credit, Credit Analysis, Account Management, New Business Development, Training, Customer Satisfaction, Management, Team Building, Leadership, Auditing, Sales, Selling
Education
California State University-Fullerton - College of Business and Economics 1992 — 1995
B.A., Business Administration, Financial Management
St. Paul High School
DaVita Rx January 2009 - Present
GMAC Commercial Finance May 2004 - August 2008
Ford Motor Credit Company January 1993 - May 2004
Skills
Account Management, Forecasting, Managed Care, Cross-functional Team..., Salesforce.com, Healthcare, Sales Operations, Leadership, Strategic Planning, Sales Management, Business Development, Management, New Business Development, Team Building, Competitive Analysis
Education
Chapman University 2008 — 2010
Bachelor's degree, Spanish Language and Literature
California State University-Fullerton 1988 — 1992
Bachelor's degree, Finance, General
Hyundai MOBIS July 2015 - Present
American Honda Motor Company, Inc. January 2015 - July 2015
American Honda Motor Company, Inc. October 2013 - January 2015
MOBIS Parts America June 2010 - October 2013
T. Rowe Price October 2008 - April 2010
Ford Motor Credit Company November 2006 - October 2008
Sunset Honda April 2005 - June 2006
Christianson Chevrolet July 2004 - April 2005
American Honda Motor Company, Inc. February 2002 - July 2004
Quantum Technologies October 2000 - August 2001
Skills
Automotive, Automotive Aftermarket, Product Development, Continuous Improvement, Automotive Parts, Vehicles, Vehicle Maintenance, Training, Management, Lean Manufacturing, Customer Satisfaction, Business Process..., Engineering, Supply Chain Management, Manufacturing, Value Stream Mapping, Supply Chain, Kaizen, Parts
Education
California Polytechnic State University-San Luis Obispo 1995 — 1998
Bachelor of Science (BS), Industrial Technology
Fiserv July 2015 - Present
Bluepoint Solutions July 2013 - July 2015
TELUS International July 2012 - July 2013
Bluefish Wireless March 2009 - June 2012
Bluefish Wireless March 2008 - March 2009
Ford Motor Credit Company September 2007 - December 2007
Fry's Electronics April 2006 - May 2007
Carlsbad Fuels Corporation November 2003 - December 2005
Skills
Call Center..., Help Desk Support, Cellular Communications, Project Management, Account Management, Operations Management, Customer Service, Process Improvement, Microsoft Office, Team Building, Troubleshooting, Call Centers, CRM, Leadership, Management, Customer Satisfaction, Team Management, Coaching, Networking, Team Leadership, Customer Retention, Analysis, Sales, Training
Education
Cal State San Marcos 2004 — 2006
B.A, Communications
Ford Motor Credit Company July 2015 - Present
Ford Motor Credit Company April 2015 - July 2015
Ford Motor Credit Company January 2014 - March 2015
Ford Motor Credit Company September 2012 - January 2014
Ford Motor Credit Company October 2010 - September 2012
Ford Motor Credit Company March 2010 - October 2010
Metabo April 2008 - March 2010
Marcus Evans Co. January 2007 - February 2008
Solutions Export October 2006 - January 2007
Agriculture and Agri-Food Canada May 2006 - August 2006
Skills
Critical Thinking, Market Research, Organization Skills, Negotiation, Strategic Planning, Sales, Customer Service, Financial Analysis, Analysis, Management, Forecasting, New Business Development, Team Leadership, Leadership, Business Development, Finance, Business Strategy, Credit, Business Planning, Team Building
Education
Bishop's University 2003 — 2006
Bachelor of Business Administration (B.B.A.), General Management
Bank of America October 2009 - Present
Ford Motor Credit Company October 2007 - Present
Ford Motor Credit Company October 2004 - October 2007
Ford Motor Credit Company February 2002 - October 2004
Ford Motor Company September 2001 - February 2002
Ford Motor Company May 2000 - September 2001
Ford Motor Credit Company May 1998 - May 2000
Skills
Credit, Process Improvement, Training, Loans, Account Management, Analysis, Credit Analysis, Coaching, Credit Risk, Customer Service, Leadership, Management, Mortgage Lending, Portfolio Management, Quality Assurance, Relationship Management, Risk Management, Sales Operations, Six Sigma, Team Building, Financial Analysis, Call Centers, Banking, Financial Risk, Sales, Customer Satisfaction
Education
Bowling Green State University 1994 — 1998
Bachelor of Arts (B.A.), Communication, General
Autonomous University of Guadalajara, Mexico 1997 — 1997
RouteOne August 2001 - Present
Ford Motor Credit Company January 1996 - August 2001
New Vehicle Franchised Dealerships in Northern California January 1984 - December 1995
United States Air Force March 1972 - March 1981
Skills
Sales Management, Automotive, Compliance, Selling, Business Strategy, Coaching, Customer Satisfaction, New Business Development, Product Development, Account Management, Problem Solving, B2B, PowerPoint, Word, Sales Process, Finance, Sales, Negotiation, Cross-functional Team..., Business Planning, Profit, Competitive Analysis, Strategy, Dealers, Retail, Vehicles, Automobile, Customer Retention, Process Improvement, Forecasting, Automotive Aftermarket, Pricing, Sales Operations, CRM, Team Building, Business Development, Salesforce.com, Training, Cold Calling, Team Leadership, Strategic Planning, Marketing Strategy, Marketing, Product Management, Vendor Management, Contract Negotiation, Budgets, Business Process..., Business Analysis, Entrepreneurship
Education
Boston University 1982 — 1984
MBA
University of Maryland College Park 1978 — 1982
BA
Ford Motor Credit Company April 2015 - Present
Ford Motor Credit Company August 2013 - April 2015
Ford Motor Credit Company August 2012 - August 2013
Alvarado Manufacturing January 2009 - July 2011
Syntax Brillian September 2007 - June 2008
Archive Management Service December 2006 - August 2007
KCT Consultants September 2002 - December 2006
Skills
System Administration, Project Management, Active Directory, Security, Business Intelligence, Web Development, Visio, IT Management, SharePoint, SEO, Small Business IT..., Troubleshooting, Networking, Teradata Data Warehouse, Business Strategy, Microsoft SQL Server, Account Management, Disaster Recovery, Team Building, Mainframe, Database Administration, Microsoft BI Suite, Clarity Project..., Agile USDM, SQL
Education
California State University-San Bernardino - College of Business and Public Administration 2007 — 2011
MBA, Information Management
University of California, Riverside 2001 — 2005
B.S., Computer Science
TG Software Services, LLC August 2011 - Present
Hyland Software November 2007 - June 2010
Ford Motor Credit Company October 2004 - February 2007
Ford Motor Credit Company October 2002 - October 2004
Ford Motor Credit Company August 1978 - October 2002
Michigan Air National Guard 1980 - 1988
United States Air Force August 1972 - August 1978
Skills
php, MySQL, jQuery, UML, ASP.NET, SQL Server, IIS, JavaScript, CLIPS, DMAIC, RUP, VBScript, C++, XML, HTML, SQL, Web Applications, C#, .NET, Web Development, CSS, Integration, Visual Basic, Requirements Analysis, Application Development, Software Development, Windows, VB.NET, Visio, Visual Studio, Business Analysis, Programming, Drupal, Microsoft SQL Server, Windows Server, Java, PHP
Education
University of Utah 1976 — 1977
MBA, Finance
Bowling Green State University 1968 — 1972
BS, Math
CVS Health January 2013 - Present
CVS Health November 2001 - December 2012
CVS Caremark Corporation September 1999 - November 2001
CVS Caremark Corporation May 1998 - September 1999
CVS Caremark Corporation May 1994 - May 1998
CVS Caremark Corporation October 1989 - May 1994
CVS Caremark Corporation June 1988 - October 1989
Ford Motor Credit Company November 1987 - June 1988
Omni Video June 1982 - November 1987
Skills
Loss Prevention, Recruiting, Inventory Management, Store Management, Inventory Control, Employee Training, Human Resources, Hiring, Management, Payroll, Retail, Sales, Customer Service, Merchandising
Education
Elon University 1980 — 1983
BA, Business Administration
Bucks County Community College 1979 — 1980
BA, Business Administration
Securitas Security Services USA, Inc. February 2013 - Present
Equifax February 2012 - February 2013
AlliedBarton Security Services August 2001 - February 2012
Interland Web Hosting 2000 - 2001
Thrifty Car Rental January 1998 - January 2000
Budget Rent a Car January 1994 - January 1998
Ford Motor Credit Company January 1991 - January 1994
Skills
Sales Management, Customer Relations, Consultative Selling, Cold Calling, Proposal Writing, Team Building, Account Management, New Business Development, Coaching, Contract Negotiations, Contract Negotiation, Salesforce.com, B2B, Selling, Management, CRM, Team Leadership, Marketing, Sales, Business Development, Security, Sales Operations, Training, Customer Service, Strategy, Sales Process, Forecasting, Lead Generation, Competitive Analysis, Customer Retention, Leadership, Solution Selling, Human Resources, Executive Management, Customer Satisfaction, Operations Management, Strategic Partnerships, Direct Sales, Consulting, Sales Presentations, Cross-functional Team..., Start-ups, Strategic Planning, P&L Management, Key Account Management, Business Strategy, Business Planning, Negotiation, Budgets, P&L
Education
Boston University - School of Management 1987 — 1991
BS / BA, Operations Management
Babylon High School 1984 — 1987
Microsoft January 2012 - Present
Microsoft February 2005 - January 2012
Bank of America 2003 - 2004
Ford Motor Credit Company 1999 - 2003
Nationwide Insurance 1994 - 1999
Skills
PMP, SDLC, PMO, Project Portfolio..., Software Project..., Program Management, Cross-functional Team..., Six Sigma, Process Improvement, SharePoint, Visio, Process Engineering, Business Intelligence, Business Process..., Requirements Analysis, MS Project, Project Management
Education
John Carroll University 1995 — 1998
MBA, Business Administration
Bowling Green State University 1989 — 1993
BA, Political Science & General Business
Caring Transitions of Phoenix East Valley December 2012 - Present
HCR Manorcare Foundation December 2008 - May 2009
VistaCare Hospice Foundation 2007 - 2009
VistaCare Hospice Foundation August 2006 - December 2008
Honeywell Aerospace June 2005 - July 2006
Ford Motor Credit Company June 2001 - March 2004
Onvia December 1999 - May 2001
Paging Network of Arizona, Inc. 1992 - 1997
Skills
Program Management, Project Management, Strategic Planning, Marketing, Training, Financial Risk, Operations Management, Customer Service, Analysis, New Business Development, Business Strategy, Organizational..., Relocation, Team Building, Public Speaking
Education
University of Phoenix 1996 — 1998
Master of Business Administration (M.B.A.), Business Administration and Management, General
Bowling Green State University 1981 — 1985
Bachelor of Applied Science (B.A.Sc.), Speech-Language Pathology/Pathologist
Hyundai Auto Canada Corp. October 2014 - Present
VW Credit, Inc. January 2012 - October 2014
EVOLIO, X October 2009 - February 2010
Ford Motor Credit Company September 1990 - July 2009
FORD CREDIT CANADA LTD January 1990 - January 2009
Sal Notarrigo January 2000 - January 2005
Primus Automotive 2000 - 2005
PRIMUS Automotive January 1997 - January 2000
Skills
•18 Years of..., •Certified in Advanced..., •12 years of sales,..., Consultative Selling, Automotive, New Business Development, Account Management, Competitive Analysis, Customer Relations, Negotiation, Strategic Planning, Selling, Sales Management, Credit Analysis
Education
British Columbia Institute of Technology
Business Administration, Business
British Columbia Institute of Technology
Business Administration Diploma
Citizens Financial Group September 2001 - Present
Ford Motor Credit Company 1997 - 2001
Skills
Banking
Education
Bridgewater State University 1991 — 1995
Ford Motor Credit Company September 2013 - Present
Ford Motor Credit Company 2010 - Present
Ford Motor Credit Company July 1989 - December 2010
Ford Motor Credit Company April 2006 - December 2007
Ford Motor Credit Company January 2005 - April 2006
Skills
Competitive Analysis, Credit, Management, Finance, Credit Analysis, Operations Management, Financial Analysis, Analysis, CRM, Team Building, Risk Management, Financial Services, Financial Risk, Training, Customer Satisfaction, Team Leadership, Six Sigma, Business Development, Strategic Planning, Sales, Call Centers, Leadership, Negotiation, Marketing, Sales Management, Process Improvement, Forecasting, Banking, Business Planning, Project Planning, Relationship Management, Cross-functional Team..., Business Process..., Business Analysis, Strategy, Vendor Management, Loans, Customer Retention, Business Strategy, Executive Management, Consumer Lending, Portfolio Management, Employee Training, Account Management, Commercial Lending, New Business Development, Change Management, Customer Experience, Credit Risk, Underwriting
Education
Bryant University 1985 — 1989
BSBA, Marketing
Orlando College 1991 — 1993
Master of Business Administration (MBA), Business Administration and Management, General, 3.93
Route 66 Extended Warranty September 2009 - Present
Assurant Solutions February 2004 - June 2009
Volvo Financial Services August 2002 - January 2004
Ford Motor Credit Company December 1998 - August 2002
Harrell's Placerville Ford January 1989 - November 1998
Skills
Marketing Communications, Sales Process, New Business Development, Sales Management, Direct Sales, Cold Calling, Automotive, Insurance, Customer Satisfaction, Sales Operations, B2B, Profit, Sales, Business Development, Retail, Team Building, Training, Customer Retention, Management, Salesforce.com, Selling, Leadership, Business Strategy, Account Management, Team Management, Advertising, Vehicles, Program Management, Automobile, Forecasting
Education
CSU Sacramento
McGraw-Hill February 1995 - Present
Ford Motor Credit Company 2005 - 2006
PEEG 2004 - 2005
PSEG 2002 - 2003
Aetna Insurance and Prudential Insurance Companies 1988 - 1999
Skills
Mathematics, Coordination, Contract Management, Contractual Agreements, Microsoft Office, Administrative..., Customer Service, Account Reconciliation
Education
Brookdale Community College
Associate of Arts (A.A.), Liberal Arts
University of Kansas Medical Center 2014 - Present
University of Kansas Medical Center March 2012 - August 2014
Olathe Medical Center September 2011 - April 2012
Research College of Nursing August 2010 - August 2011
CenturyLink March 2002 - June 2010
Sprint March 2000 - March 2002
EDCO May 1999 - March 2000
Ford Motor Credit Company September 1990 - May 1999
United States Navy July 1988 - February 1999
Skills
Data Analysis, Database Management, Budget Management, Auditing, Nursing, Project Planning, Project Execution, Military Experience, Acquisition Integration, Analysis, Budgets, Cross-functional Team..., Database Admin, Healthcare, Management, Microsoft Office, System Administration, Software Documentation, Project Management, Process Improvement, Training, Leadership, Telecommunications
Education
Research College of Nursing 2010 — 2011
B.S.N., Nursing
Texas Woman's University 1996 — 1998
B.S., Psychology
Butler County Community College 1987 — 1989
A.A.
Rivers Development/All Pro Capital 2012 - Present
Rivers Development Inc. 2011 - October 2012
Ford Motor Credit January 2009 - April 2011
Ford Motor Credit Company 1989 - 2011
Ford Credit Bank February 2008 - November 2009
Ford Motor Credit September 2007 - February 2008
Ford Motor Credit January 2007 - September 2007
Ford Motor Credit 2005 - 2007
Ford Motor Credit January 2000 - January 2005
Ford Motor Credit 2004 - 2005
Skills
Six Sigma, Bilingual-Spanish, Start-ups, Transitions, DMAIC, Continuous Improvement, Operations Management, Process Improvement, TQM, Management, Strategy, Analysis, Finance, Leadership, Financial Analysis, Budgets, Training, Risk Management, Customer Satisfaction, Call Centers
Education
Brigham Young University 1988 — 1992
Masters, Business Administration
Brigham Young University 1982 — 1988
Bachelors of Science, International Finance
Ford Motor Credit Company November 2013 - Present
Ford Motor Credit Company May 2011 - Present
Ford Motor Credit Company March 2009 - May 2011
Ford Motor Credit Company March 1991 - February 2009
PRIMUS 1991 - 2000
First American National Bank 1985 - 1991
Decimus Data Services 1983 - 1985
CIGNA 1982 - 1983
Bank of America 1979 - 1982
Skills
Process Improvement, Training, Vendor Management, Change Management, Instructional Design, Analysis, Project Management, Leadership Development, Financial Services, Employee Relations, Call Center, Leadership, Team Building, Program Management, Organizational..., Customer Service, Operations Management, Management, Customer Satisfaction, Sales Management, Six Sigma, Call Centers, PowerPoint, Account Management, Sales, CRM, Strategy, Risk Management, Finance, Credit, Team Leadership, Performance Management, Business Process..., Business Development, Strategic Planning, Coaching, Cross-functional Team..., Business Analysis, Relationship Management, Software Documentation, Banking
Education
University of California, San Diego 1977 — 1979
MA, Linguistics
California State University-Fullerton 1972 — 1976
BA, Linguistics
Gahr High School 1969 — 1972
Arizona Public Service Co. (APS) January 2007 - Present
Ford Motor Credit Company April 2005 - January 2007
Ford Motor Company May 2000 - March 2005
BD Medical October 1998 - May 2000
Piper Impact, Inc April 1992 - October 1998
Skills
Customer Satisfaction, Analysis, Six Sigma, Segmentation, Process Improvement, Microsoft Office, Excel, Research, Data Analysis, PowerPoint, Market Research, Statistics, Access, SQL, Analytics, Marketing Research, Qualitative Market..., Quantitative Research, Research Project..., QlikView Development, Qualtrics, SPSS, Survey Design, Business Process..., Competitive Intelligence, Program Management, Business Analysis, Strategy, Focus Groups, Cross-functional Team..., Product Development, Team Leadership, Strategic Planning, Microsoft Excel, Project Management
Education
Brigham Young University 1997 — 1999
MBA, Business
Brigham Young University 1988 — 1992
BS, Statistics
ACOM Solutions April 1990 - Present
Rosay's Rentals 1972 - 2012
Ford Motor Credit Company September 1989 - January 1991
Skills
ERP, Lead Generation, Document Management, Excel, Microsoft Office, Electronic Document and..., Business Development, SaaS, Sales, Payments, Integration, IBM iSeries, Account Management, Business Analysis, Training, Software Implementation, Microsoft Excel, Solution Selling, EDI, Management, Enterprise Software, Professional Services, Cloud Computing, CRM, Software Industry, Business Intelligence, Strategic Partnerships, Sales Process, Demand Generation, Partner Management, Selling
Education
California State University-Long Beach - College of Business Administration 1989 — 1995
MBA, Marketing
California State University-Long Beach - College of Business Administration 1983 — 1988
BA, Double Major- Marketing, RE Finance
Hitachi Capital America February 2011 - Present
The Bancorp June 2006 - February 2011
Ford Motor Credit Company August 2001 - June 2006
GreenPoint Bank June 1998 - August 2001
The Chase Manhattan Bank June 1997 - June 1998
Deutsche Bank March 1990 - June 1997
Skills
Sales Management, Coaching, Financial Statement..., Credit, Negotiation, Portfolio Management, Underwriting, Loans, Banking, Profit, Relationship Management, Account Management, Fleet Management, Finance, Commercial Lending, Business Development, New Business Development, Sales, Management, Marketing, Leadership, Insurance, Vehicles, Sales Operations, Customer Satisfaction, Customer Service, Automotive, Business Planning, Retail, Pricing, Solution Selling, Forecasting, Customer Retention, B2B, Sales Process, Selling, Team Building, Strategic Planning, Operations Management, Credit Analysis
Education
The University of Akron 1987 — 1988
B.A., Business Communication, Finance
Bowling Green State University 1983 — 1986
B.A., Marketing
KeyBank July 2015 - Present
Ally Financial Inc. April 2011 - July 2015
GM Financial/AmeriCredit August 2009 - April 2011
Ford Motor Company May 2007 - January 2009
Ford Motor Credit Company November 2004 - May 2007
Ford Motor Credit Company July 2001 - November 2004
Ford Motor Credit Company January 2000 - July 2001
Ford Motor Credit Company January 1998 - January 2000
Ford Motor Credit Company October 1993 - December 1997
Skills
Credit, Automotive, Customer Service, Risk Management, Wholesale, Insurance, Microsoft Office, Marketing Management, Financial Analysis, Credit Analysis, Customer Relations, Credit Risk, Sales Management, Operations Management, Training, Management, Call Centers, Sales, CRM, Process Improvement, Business Development, Finance, Analysis, Customer Retention, Strategic Planning, Relationship Management, Customer Satisfaction, Leadership, Banking, Forecasting, Business Planning, Loans, New Business Development, Strategy, Account Management, Marketing, Mergers & Acquisitions, Sales Process
Education
Brigham Young University 1989 — 1993
International Relations, Trade & Finance
Freelance September 2009 - Present
Mercedes Benz Financial October 2007 - February 2009
Ford Motor Credit Company March 2005 - April 2007
Ford Motor Credit Company 1980 - 2007
Ford Motor Credit Company February 1993 - March 2005
Skills
Credit Analysis, Accounting, Finance, Loans, Risk Management, Portfolio Management, Analysis, Customer Service, Credit, Team Building, Supervisory Experience, Leadership, Financial Analysis, Sales, Forecasting, Compliance, Customer Relations, Accounts Receivable, Full-Charge Bookkeeping
Education
Caldwell College
working on BS, Accounting
Softmart November 2014 - Present
United Sports July 2004 - November 2014
Philadelphia Sport and Social Club April 2003 - July 2004
Skechers September 2001 - March 2003
Work Experience September 2001 - February 2003
ING August 2000 - September 2001
Ford Motor Credit Company December 1998 - October 2000
Skills
Sports Management, Sports, Sports Marketing, Marketing, Sponsorship Sales, Sponsorship, Ticket Sales, Sponsorship Activation, Social Media Marketing, Microsoft Technologies, IT Solutions, Software Project..., Software Licensing, Endpoint Security, Supply Chain..., Autodesk Software, Cloud Computing, Analytics, Virtualization, Disaster Recovery, Data Backup Solutions, Solution Selling, Consultative Sales..., Sales, Management, Customer Service, Leadership, Marketing Strategy, Strategy, Baseball, Event Management, New Business Development
Education
California State University-Long Beach 2001 — 2003
Master of Arts (MA), Sports Management
West Chester University of Pennsylvania 1995 — 1998
Bachelor of Science (BS), Business Administration and Management
West Virginia University 1994 — 1995
Sport Management
Chase Auto Finance April 2003 - Present
Court Appointed Special Advocate Fresno April 2012 - January 2015
Ford Motor Credit Company October 1997 - April 2003
KCBS May 1997 - October 1997
GMAC Commercial Finance December 1993 - May 1997
Skills
Credit, Loans, Risk Management, Commercial Lending, Sales Management, Credit Analysis, Consumer Lending, Banking, Retail Banking
Education
California State University-Fresno 1988 — 1992
Bachelor of Arts (BA), Journalism/Public Relations
Greensburg Salem 1981 — 1985
High School Diploma, High School/Secondary Diplomas and Certificates
Hyundai Capital America July 2014 - Present
Hyundai Capital America May 2014 - June 2014
Hyundai Capital America September 2008 - May 2014
Hyundai Motor Finance April 2011 - January 2012
Integris Financial September 2007 - September 2008
Ford Motor Credit Company August 1990 - September 2007
Skills
Credit, Loans, Credit Analysis, Banking, New Business Development, Underwriting, Risk Management, Financial Services, Strategic Planning, Process Improvement, Executive Management, Relationship Management, Marketing, Finance, Business Development, Business Planning, Financial Analysis, Portfolio Management, Forecasting, Leadership
Education
California State University-Northridge 1982 — 1986
BA, Mass Media and Communication
Andersen Banducci PLLC December 2013 - Present
Modrall, Sperling, Roehl, Harris & Sisk, P.A. August 2011 - October 2013
Ford Motor Credit Company June 2009 - August 2009
Washtenaw County Office of Public Defender May 2009 - August 2009
Skills
Trials, Courts, Commercial Litigation, Motions, Civil Litigation, Litigation, Legal Research, Legal Writing, Appeals, Westlaw, Trial Practice, Corporate Law, Product Liability, Personal Injury, Mediation, Class Actions, Bankruptcy, Legal Assistance
Education
University of Michigan Law School 2008 — 2011
Juris Doctor
Brigham Young University 2004 — 2007
B.A., Political Science
Pacific Mortgage Company April 2015 - Present
Fresno Unified School District January 2015 - Present
Fresno County Department of Social Services April 2014 - January 2015
TCF Inventory Finance, Inc. October 2008 - December 2013
Ford Motor Credit Company June 2001 - June 2008
Ford Motor Credit Company June 2001 - April 2004
Education
California State University-Fresno 1997 — 2000
Bachelor of Science (B.S.), Health and Physical Education/Fitness
Ally Financial Inc. August 2013 - Present
JPMorgan Chase April 2009 - August 2013
CitiFinancial May 2005 - December 2008
Exodus Media February 2006 - September 2006
Fifth Third Bank September 2005 - February 2006
Wells Fargo Financial April 2004 - May 2005
Ford Motor Credit Company May 1998 - March 2004
Primus Financial Services 2001 - 2004
Skills
Credit, Credit Risk, Loans, Underwriting, Consumer Lending, Portfolio Management, Risk Management, Banking, Loan Origination, Mortgage Lending, Forecasting, Process Improvement, Accounting, Budgets, Financial Risk
Education
California State University-Sacramento 1991 — 1997
Criminal Justice and Corrections
Capital Automotive Real Estate Services October 2003 - Present
Ford Motor Credit Company May 1988 - October 2003
Skills
Financial Analysis, Underwriting, Automotive, Strategic Planning, Negotiation, Banking, Marketing, Mergers & Acquisitions, Due Diligence, Finance, Analysis, Forecasting, Strategy, Financial Modeling, Business Development, Pricing, Credit Analysis, Customer Satisfaction, New Business Development, Real Estate, Portfolio Management, Sales, Commercial Lending, Market Analysis, Investments, Risk Management, Business Planning
Education
Boston College 1984 — 1988
Boston College High School 1980 — 1984
PACCAR March 2013 - Present
PACCAR July 2007 - February 2013
Ford of Mexico April 2005 - January 2007
Ford Asia Pacific February 2001 - March 2005
Ford Of Europe GmbH January 1998 - January 2001
Ford Motor Credit Company January 1994 - December 1997
Ford Motor Company August 1986 - February 1993
Skills
Accounting, Automotive, Budgets, Continuous Improvement, Cost Accounting, Cross-functional Team..., Finance, Financial Analysis, Financial Modeling, Financial Reporting, Forecasting, Internal Controls, Management, Process Improvement, Product Development, Project Planning, Strategic Planning, Team Leadership, Variance Analysis, Competitive Analysis, Business Planning, Pricing, Business Strategy, Analysis, Team Building
Education
University of California, Los Angeles 1984 — 1986
MBA, Finance
California Polytechnic State University-San Luis Obispo 1981 — 1983
BS, Agribusiness Management
A. R. Ebert Consulting June 2009 - Present
Honda Financial Services August 2002 - May 2009
Honda Financial Services March 1998 - August 2002
Manhattan Auto Finance Chase September 1989 - October 1995
Pleasant Hawaiian Holidays January 1989 - September 1989
Security Pacific Auto Finance October 1984 - December 1988
Ford Motor Credit Company February 1974 - February 1983
Skills
Strategic Planning, Business Process..., Program Management, Management, Vendor Management, Outsourcing, CRM, Strategy, Finance, Business Process, Mergers & Acquisitions, Business Planning, Marketing, Negotiation, Credit, Executive Management, Consulting, Operations Management, Risk Management, Process Improvement, Business Development, Team Building, Business Strategy, Management Consulting, Leadership, Forecasting, Cross-functional Team..., Start-ups, Analytics, New Business Development, Business Analysis, Analysis, Financial Analysis, Banking, Portfolio Management, Competitive Analysis, Change Management, Financial Services, Training, Insurance, Call Centers, Customer Satisfaction
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1972 — 1974
Bachelor of Arts, Business Administration/Finance
California State University-Fullerton, Mihaylo College of Business and Economics
Bachelor's degree, Business Administration and Finance
Morgan Stanley Wealth Management April 2014 - Present
JPMorgan Chase June 2011 - March 2014
Municipal Services Group September 2005 - June 2011
DaimlerChrysler Financial Services January 1999 - July 2005
Ford Motor Credit Company February 1996 - January 1999
Education
California Lutheran University 2013 — 2015
Master of Business Administration (MBA), Financial Planning and Services
Saint Mary's College of California 1982 — 1986
B.S., Business Adminstration & Economics
General Mills March 2011 - August 2013
General Mills July 2009 - February 2011
General Mills July 2008 - July 2009
General Mills May 2006 - July 2008
Ford Motor Credit Company June 2003 - August 2004
Ford Motor Company May 2001 - July 2003
Skills
Forecasting, Finance, Financial Analysis, Cross-functional Team..., Supply Chain, Financial Modeling, Essbase, Pricing, Process Improvement, Management, Business Analysis, Business Strategy, Strategic Planning, Competitive Analysis, Strategy, Leadership, Analysis
Education
University of Michigan - Stephen M. Ross School of Business 2004 — 2006
Brigham Young University 1998 — 2001
BS, Finance
Ford Motor Company October 2014 - Present
Ford Motor Company October 2011 - October 2014
Ford Motor Company October 2010 - October 2011
Ford Motor Credit Company February 2008 - August 2010
Ford Motor Company July 2006 - February 2008
Ford Motor Company July 2004 - July 2006
Skills
Forecasting, Financial Analysis, Financial Reporting, Variance Analysis, Sarbanes-Oxley Act, Internal Controls, Managerial Finance, Automotive, Cross-functional Team..., Continuous Improvement, Accounting, Analysis, Budgets, Business Planning, Finance, Financial Forecasting, Financial Modeling, Management, Hyperion Enterprise, Microsoft Excel, Strategic Financial..., Process Improvement, Manufacturing, Negotiation
Education
University of Michigan - Stephen M. Ross School of Business 2005 — 2008
Brigham Young University 2002 — 2004
B.S., Finance
The Hartford Financial Services Group, Inc. 2011 - Present
The Hartford February 2007 - December 2010
Exelon Nuclear 2005 - 2007
SBC/AT&T 2001 - 2005
Covad Communications 2000 - 2001
Ameritech 1997 - 2000
Ford Motor Credit Company 1994 - 1997
Education
DePaul University 1998 — 1999
Cert - OD/OE
Wayne State University 1995 — 1997
MS
Bowling Green State University 1988 — 1992
BA
eBay Inc December 2010 - Present
Smart Solutions, LLC July 2005 - Present
Griffin Hill 2007 - 2009
Ford Motor Credit Company January 2000 - July 2005
Middlekauff Lincoln Mercury June 1996 - February 1999
Education
Brigham Young University 2002 — 2004
Masters, Business Administration
University of Utah 1995 — 1998
Bachelors of Science, Exercise and Sports Science
Snow College 1989 — 1995
Associate of Arts, Pre-Medical
National City Bank October 2008 - Present
Ford Motor Credit Company September 2007 - September 2008
Brunswick Boat Group May 2007 - August 2007
Sallie Mae October 2006 - April 2007
Education
California State University, Fresno 2003 — 2006
Computer Science
University of Madras 1999 — 2003
Bachelors, Computer Science
Intel November 2004 - Present
Ford Motor Credit Company June 1996 - November 2003
Skills
Forecasting, Product Management, Competitive Analysis, Product Marketing, Process Improvement, Cross-functional Team..., Pricing
Education
California State University-Sacramento 1991 — 1996
Business Administration, Finance
Yin Yang Naturals July 2015 - Present
Yin Yang Naturals July 2013 - July 2015
Paul Rich December 2011 - April 2012
Good Earth Natural Foods May 2009 - February 2011
Good Earth Natural and Organic Foods May 2007 - April 2009
Ford Motor Credit Company October 2004 - December 2005
Borders November 2000 - October 2004
Skills
Chef, Bakery, Food Service, Food, Menu Development, Customer Service, Event Planning, Time Management, Cooking, Culinary Skills, Retail, Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Nutrition, Baking, Food Safety, Catering, Social Media, Office Administration
Education
Santa Rosa Junior College 2011 — 2015
California Culinary Academy 2006 — 2007
Associate of Science (AS), Culinary Arts/Chef Training
CU Direct Corp April 2012 - Present
CU Direct Corp. 2011 - 2012
triVIN, Inc. 2009 - 2011
GMAC 2007 - 2009
Ford Motor Credit Company 2005 - 2007
Ford Motor Credit Company 2000 - 2005
FMCC 2000 - 2000
Ford Motor Credit Company 1999 - 2000
Ford Motor Credit Company 1997 - 1999
Skills
Credit
Education
Bowling Green State University
Business Administration
Michalik Consulting LLC June 2008 - Present
Ford Motor Credit Company 1976 - 2007
GMAC Bank 1973 - 1976
Skills
Process Improvement, Negotiation, Six Sigma, Portfolio Management, Cross-functional Team..., Leadership Development, Continuous Improvement, Budget Management, Operations Management, Strategic Planning, Vendor Management, Credit, Customer Experience, Business Planning, Program Management, Compliance, Vendor Relations, Mentoring, Coaching, Customer Satisfaction, Executive Management, Analysis, Change Management, Business Process..., Risk Management, Management, Business Analysis, Leadership, Mergers & Acquisitions, Team Building, Automotive, Budgets, Team Leadership, Forecasting, Strategy, Financial Analysis, Finance, Call Centers, Training, Management Consulting, Consulting, Business Strategy, Credit Analysis, Financial Services, Business Development, Sales Management, Customer Retention
Education
Boston College - Wallace E. Carroll Graduate School of Management 1974 — 1976
MBA, Finance
St. Peter's College
Bachelor of Arts (B.A.), Economics
Tata Consultancy Services May 2014 - Present
Infosys Technologies Ltd September 2010 - Present
Safety-Kleen June 2008 - September 2010
Safety Kleen Inc February 2008 - September 2010
Deloitte Consulting LLP January 2007 - November 2007
LogicaCMG May 2001 - January 2007
Ford Motor Credit Company May 2003 - October 2005
Detroit Edison May 2000 - May 2001
First Data Merchant Services August 1997 - April 2000
Al-Makamin September 1994 - July 1998
Skills
Cloud Computing..., Salesforce.com..., Project Management, Strategic Consulting, Distributed computing ..., PMP, Cloud Computing, Architecture, Business Process..., Business Intelligence, Oracle, Integration, Software Project..., SDLC, Salesforce.com, Databases, Microsoft SQL Server, Visio
Education
Boston University 2005 — 2008
Graduate, Project Management
Boston University 2005 — 2008
MS, Project Management
Boston University 2005 — 2008
BS, Project management
Hi tech Consultants (HTC) 1996 — 1998
Diploma, Mainframe Technologies
Pentasoft
Post Graduate Diploma, Advanced JAVA Programming
Software Solutions Inc
Post Graduate Diploma, Client/Server Programming
CF Industries May 2015 - Present
CF Industries December 2011 - May 2015
CF Industries August 2009 - December 2011
ArvinMeritor May 2006 - August 2009
Ford Motor Company January 2001 - May 2006
Ford Motor Company October 1998 - January 2001
Ford Motor Credit Company 1994 - 1996
Skills
Investor Relations, Financial Analysis, Corporate Communications, Valuation, Equities, Financial Modeling, Corporate Finance, Mergers, SEC filings, Treasury Management, Forecasting, Financial Reporting, Competitive Intelligence, Competitive Analysis, Capital Markets, Private Equity, Sarbanes-Oxley Act, Investments, Management, Due Diligence, Strategic Planning, Fixed Income, Finance, Strategic Financial..., Strategy, Mergers & Acquisitions, Cross-functional Team..., Acquisition Integration, Business Planning
Education
Carnegie Mellon University 1991 — 1993
MSIA, Finance
Brigham Young University 1984 — 1990
BS, Economics
West A 1980 — 1984
Diploma
Ford Motor Credit Company January 1999 - Present
Ford Credit 1999 - Present
Education
Bloomsburg University of Pennsylvania 1997 — 1999
MS, Instructional Technology
Altec October 2008 - Present
primus July 2004 - July 2006
Ford Motor Credit Company July 2001 - July 2006
Office Depot June 1996 - July 1999
Skills
Account Management, New Business Development, Customer Relations, Negotiation, Customer Service, Excel, Microsoft Office, Risk Management, Word, Blackberry, Lotus Notes, SugarCRM, Management, Sales Management, Microsoft Excel, Financial Analysis, Microsoft Word, Sales Operations, Sales, Team Building, Strategic Planning, Sales Process
Education
California State University-Sacramento 1999 — 2001
BS, Marketing
CIBC October 2012 - Present
Research In Motion January 2009 - August 2012
Fidelity Investments October 2004 - June 2008
Istonish Inc. June 2003 - October 2004
ERS January 2002 - December 2003
Ford Motor Credit Company June 2000 - December 2001
ING Bank January 1997 - July 2000
Citigroup February 1988 - June 1996
Skills
Project Management, Call Center, Process Improvement, Business Strategy, Vendor Management, Program Management, Strategy, Change Management
Education
Bryant University 2008 — 2008
Project Management, Project Management
St. Xavier's College 1986 — 1987
Business, Business Administration
Xavier Institute of Management 1985 — 1986
Business Management
University of Mumbai 1980 — 1984
B.COM, Business & Financial Accounting
Fidelity Investments January 2011 - Present
H&R Block January 2006 - Present
Fidelity Investments April 2009 - January 2011
Thornburg Mortgage July 2008 - April 2009
Robert Half Technology June 2007 - June 2008
Ford Motor Credit Company 2001 - 2007
FiServ 1996 - 2006
Alltel Information Services 1996 - 2006
PRIMUS Automotive Financial January 1996 - June 2001
LeMans Group 1996 - 2000
Skills
Data Analysis, Banking, Software Documentation, Management, Business Analysis, Risk Management, Process Improvement, SDLC, Project Management, Project 2000, Process-driven, Tax Preparation, Data Management, Data Feeds
Education
San Fernando High School 1972 — 1979
Diploma
California State University-Northridge 1977 — 1978
Polytechnical High school 1974 — 1977
diploma
Pacoima 1969 — 1976
Diploma, General
pacoima junior high 1971 — 1974
Ford Motor Credit Company Human Resources ManagerFord Motor Credit Company2000 - 2009
Ford Motor Company 1988 - 2008
Skills
Succession Planning, Employee Relations, Performance Management, Deferred Compensation, Labor Relations, Recruiting, Employee Benefits, Employee Engagement
Education
Bowling Green State University 1982 — 1987
Point B May 2012 - Present
Microsoft September 2008 - May 2012
Microsoft December 2006 - August 2008
WaMu July 2005 - December 2006
Washington Mutual 2005 - 2006
Bank of America 2002 - 2005
Ford Motor Credit Company 1999 - 2002
Mercantile Bank 1993 - 1999
Skills
Six Sigma, Process Improvement, Management, Project Management, Product Management, Business Development, Project Planning, Product Development, Budgets, Finance, Financial Services, Executive Management, Program Management, Business Process..., Cross-functional Team...
Education
Boston University 1985 — 1988
MBA, Business Administration
Indiana University Bloomington 1979 — 1983
BS, Business Administration
First Team Real Estate 2014 - Present
American Honda Finance Corporation September 2008 - April 2014
American Honda Finance Corporation June 2007 - September 2008
American Honda Finance Corporation April 2006 - June 2007
American Honda Finance Corporation October 2003 - April 2006
American Honda Finance Corporation April 2003 - October 2003
Ford Motor Credit Company April 2001 - April 2003
Ford Motor Credit Company June 1998 - April 2001
Skills
Training, Risk Management, Management, Leadership, Customer Satisfaction, Analysis, Project Management, Sales Operations, Business Development, Credit, Sales, Customer Service, Team Leadership, Process Improvement, Negotiation
Education
California State University-Fullerton 1996 — 1998
Communications, Minor in Political Science
Ford Motor Credit Company May 2011 - Present
Ford Motor Credit Company February 2000 - May 2011
National Car Rental May 1997 - January 2000
Skills
Customer Satisfaction, Negotiation, Marketing, Customer Service, Customer Retention
Education
Bob Jones University 1993 — 1997
Bachelor of Science, English Education/TESL
Puyallup High School 1990 — 1993
High School Diploma, AP English, AP Chemistry
Ford Motor Credit Company November 1996 - Present
Education
MBA - Brigham Young University
Capital One April 2012 - Present
The Boston Consulting Group May 2010 - May 2012
Fifth Third Bank September 2006 - May 2010
Ford Motor Credit Company June 2004 - September 2006
Skills
Corporate Finance, Management Consulting, Consulting, Commercial Banking, Software, Mobile Communications, Mergers, Process Improvement, Financial Modeling
Education
University of Michigan - Stephen M. Ross School of Business 2007 — 2010
MBA, Emphases in Strategy and Finance
Brigham Young University 1999 — 2003
Bachelor of Science, Management (Entrepreneurship emphasis), Japanese (dual degree)
University of Tsukuba 2000 — 2001
Special Exchange Program, Japanese Language and Culture
Ford Motor Credit Company October 2013 - Present
Ford Motor Credit Company October 2012 - September 2013
Ford Motor Credit Company April 2010 - September 2012
Ford Motor Credit Company July 2007 - March 2010
Ford Motor Credit Company October 2005 - June 2007
Ford Motor Credit Company April 2004 - September 2005
Ford Motor Credit Company August 2002 - March 2004
Ford Motor Credit Company July 2001 - July 2002
Ford Motor Credit Company March 2000 - June 2001
Ford Motor Credit Company July 1998 - February 2000
Skills
Risk Management, Financial Analysis, Process Improvement, Credit, Finance, Banking, Portfolio Management, Loans, Credit Analysis, Operations Management, Six Sigma, Collections, Project Management, Statistical Data..., proc
Education
University of Massachusetts, Amherst 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.97/4.00
Western New England University 1993 — 1995
Bachelor of Science (B.S.), Business administration: Major Marketing, 3.99/4.00
Penn State University 2011 — 2012
Graduate Certificate in Applied Statistics, Statistics, 4.0/4.0
Bryant University 2008 — 2009
Project Management Certificate, Project Management, 4.0
Ford Motor Credit August 1986 - Present
Ford Motor Credit Company August 1986 - March 2012
Skills
Critical Thinking, Small Business Lending
Education
California State University-Fullerton 1983 — 1986
BA, Marketing
California State University-Fullerton, Mihaylo College of Business and Economics 1983 — 1985
BA, Marketing
Neff High School
Title Source June 2013 - Present
George and Asmussen Limited October 2008 - February 2013
International Union of Bricklayers and Allied Craftworkers June 2002 - June 2008
Ford Motor Credit Company August 2000 - March 2004
Optimal Robotics April 1997 - August 2000
Canadian Armed Forces April 1993 - April 1997
Skills
PMP, Project Planning, Microsoft Project, Agile Methodologies, Agile & Waterfall..., Program Management, Contract Management, Blueprint Reading, Process Improvement, RFI, Primavera P6, CPM Scheduling, Project Management, MS Project, Project Estimation, Microsoft Office, Change Management, Team Leadership, Estimates, Strategic Planning, Data Center, Supervision, Cost Control, Operations Management, Vendor Management, Schedules, Change Orders, Value Engineering, Resource Management, Cost Management, CRM, Management, Project Control, OSHA, Agile Project Management, Agile Testing, Customer Service, Leadership, Business Analysis, Team Building, Construction, SharePoint
Education
Brock University 1993 — 2000
BA, Computer Science, Economics, B
University of Waterloo 1989 — 1993
BSc, General Science
Delaware Investments March 2006 - Present
Banc of America Securities March 2000 - February 2006
GE Capital March 1997 - March 2000
Ford Motor Credit Company July 1995 - March 1997
Education
University of Illinois at Urbana-Champaign - College of Business 1993 — 1995
MBA, Finance and Accounting
Boston College 1986 — 1990
MA, Psychology
Loyola Academy
Advantage Academy September 2005 - Present
Ford Motor Credit Company March 2003 - September 2005
Skills
Classroom Management, Classroom, Educational Leadership, Lesson Planning, Educational Technology, Staff Development, Curriculum Design, K-12, Teaching, Tutoring
Education
Bowling Green State University 1993 — 1996
Business, Spanish
Ford Motor Credit Company October 1999 - Present
Ford Motor Credit October 1999 - 2009
Newcourt Financial June 1999 - October 1999
New Holland Credit Company 1992 - 1999
New Holland Credit Company December 1986 - September 1990
Beneficial Finance 1979 - 1981
Education
California State University-Long Beach 1977 — 1979
BA, Sociology
Ford Motor Credit Company August 2014 - Present
First Solar January 2012 - June 2013
First Solar January 2011 - December 2012
First Solar October 2008 - December 2010
NUMMI January 1998 - October 2008
NUMMI January 1994 - December 1998
Skills
Process Improvement, Program Management, Project Portfolio..., Integration, SharePoint, SDLC, Project Management, Visio, Process Engineering, Change Management, PRINCE2, ITIL Expert Certified, SSAS 2008, SSRS 2008, Planivew, Remedy Administration, Planview Administration, IP Networking, IBM Rational, HP Load Runner, HP ALM, Business Objects..., Buisness Objects Reports, Cisco Routers & Switches, MS Windows Servers, .Net Development, Service Catalog, CMDB, Netscout Sniffer, Critical Chain Project..., PMO, Project Delivery, ITIL, Servers, Management, IT Service Management, Information Technology
Education
CSU Chico
Master of Science (M.S.)
California State University-Chico
Bachelor of Science (B.S.)
The Knowledge Academy
The Knowledge Academy
CPAPlus Network, Inc January 2007 - Present
Ford Motor Credit Company September 2004 - September 2006
Greenville County Schools August 1989 - May 2004
Haynsworth Private School August 1988 - May 1989
Education
Bowling Green State University 1983 — 1988
BS, Education
Dana Holding Corporation October 2009 - Present
Ford Motor Credit Company October 2007 - November 2010
Ford Motor Company June 2006 - October 2007
Ford Motor Credit Company September 2004 - June 2006
Ford Motor Credit Company April 2003 - September 2004
Ford Motor Company May 2001 - March 2003
Skills
Financial Analysis, Internal Controls, Forecasting, SOX, Cost
Education
Michigan State University - The Eli Broad College of Business 2004 — 2005
MBA, Integrated Management
Brigham Young University 1995 — 1999
Bachelor of Science, Business Management/Finance
Ford Motor Credit Company September 2007 - Present
Ford Motor Credit Company June 2001 - August 2007
Ford Motor Credit Company November 1999 - May 2001
Ford Motor Credit Company September 1995 - October 1999
Ford Motor Credit Company September 1994 - August 1995
Ford Motor Credit Company September 1993 - August 1994
Education
Brigham Young University 1976 — 1983
B.S., Business Finance
Ford Motor Credit Company July 2006 - Present
Ford Motor Credit Company 1997 - 2011
Skills
Automotive, Project Management, Relationship Management, Forecasting, Sales Management, Automobile, Competitive Analysis, Customer Satisfaction, Customer Service, Credit, Negotiation, Team Building, New Business Development, Credit Analysis, Marketing Strategy, Account Management, Sales, Six Sigma, Loans, Banking, Team Leadership, Retail, Business Planning, CRM, Business Development, Process Improvement, Customer Retention, Product Development, Sales Process, Selling
Education
Bowling Green State University 1992 — 1996
Business, Marketing
Amgen June 2013 - Present
AMGEN - Lithonia Territory October 2011 - June 2013
Dey Pharma January 2011 - September 2011
Pfizer September 2005 - April 2009
Pfizer August 1997 - April 2009
Pfizer January 1997 - January 2009
Searle Pharmaceuticals 1997 - 2000
Ford Motor Credit Company May 1984 - August 1997
Skills
Rheumatology, Neurology, Urology, Cardiology, Pharmaceutical Sales, Pharmaceutical Industry, Pulmonology, Managed Care, Endocrinology, Gastroenterology, Oncology, Infectious Diseases, Dermatology, Orthopedic, Biotechnology, Hospital Sales, Hospitals, OB/GYN, Diabetes, Psychiatry, Cross-functional Team..., Osteoporosis, Buy & Bill, Pain Management, Sales Operations, Pediatrics, Healthcare, Product Launch, Sales Effectiveness, Allergy, Market Access, Sales, Therapeutic Areas, Medicine, Internal Medicine, Clinical Research, Biopharmaceuticals, Hematology, Selling Skills, Sales Force Development, Primary Care, Sales Presentations, Nephrology, Medical Devices, Immunology, Hypertension
Education
Brenau University 1993 — 1994
MBA, Business
Oakwood University 1981 — 1984
B.S., Accounting
Brenau University
Master of Business Administration
Oakwood University
Bachelor of Science, Accounting
Kaiser Permanente 2010 - Present
Strategic Planning and Organization Development Consulting 2009 - Present
ALS Association 2008 - 2009
Jewish Family Service 2007 - 2008
WISE Senior Services 1998 - 2007
Ford Motor Credit Company 1987 - 1997
Skills
Program Development, Social Services, Grant Writing, Nonprofits, Healthcare, Mental Health, Community Development, Grants, Clinical Research, Community Outreach, Program Management, Strategic Planning, Proposal Writing, Policy, Case Management, Clinical Supervision, Government Contract..., Compliance Management, Crisis Intervention, Volunteer Management
Education
University of Southern California
MSW, Social Work
University of Southern California
MS, Gerontology
California State University-Northridge
BS, Business Administration
California State University-Northridge
BA, Psychology
American Association for Marriage and Family Therapy
LGBT Affirmative Psychotherapy Certificate
University of North Texas
CAAT Animal Assisted Therapy Training Program Certificate
Ford Motor Credit Company Claims RepresentativeAmerican Road1989 - Present
Moraine Valley Community College 2004 - 2006
Skills
Customer Service, Change Management, Microsoft Office, Public Speaking, Contract Negotiation, Process Improvement, Risk Management, Insurance, Underwriting, Account Management, Project Management, Strategic Planning, Team Building, Nonprofits, Budgets, Claim
Education
Quinlan School of Business, Loyola University Chicago 2001 — 2003
MBA, Finance and Business Ethics
Insurance Institute of America 1993 — 1995
AIC, Associate in Claims
Insurance Institute of America 1991 — 1993
Certificate, Certificate in General Insurance
Governors State University 1988 — 1993
MA, Political Studies
Bob Jones University 1980 — 1984
BA, History
Blue Cross Blue Shield of Michigan IT Manager IIBlue Cross Blue Shield of MichiganFebruary 2011 - Present
Ford Motor Credit Company 2000 - 2006
Great Western Bank 1989 - September 1990
Skills
SOA, Business Analysis, Enterprise Architecture, SDLC, IT Strategy, Vendor Management, Process Improvement, Integration, Program Management, Strategic Planning, Networking, Software Project..., Project Management
Education
Central Michigan University 1993 — 1995
BS, Business
California Polytechnic State University-San Luis Obispo 1982 — 1985
BS, International Business
Teeny Ent. December 2003 - Present
US Bank April 2003 - July 2006
Ford Motor Credit Company April 1997 - September 2000
Education
California State University-East Bay 1993 — 1997
Bachelor of Science (B.S.), Business Management and Marketing
Ford Motor Credit Company
Skills
Risk Management, Change Management, Business Analysis, Analysis, Banking, Credit Analysis, Loans, Portfolio Management, Credit, Process Improvement, Financial Risk, Credit Risk, Financial Analysis, Management, Finance
Education
Bowie State University
Fifth Third Bank June 2005 - Present
Fifth Third Bank May 1995 - May 2005
Fifth Third Bank May 1991 - May 1995
Ford Motor Credit Company August 1988 - May 1991
Skills
Customer Service, Commercial Lending, Credit, Commercial Banking, Small Business Lending, Loans, Consumer Lending, Financial Analysis, Management, Credit Analysis, Underwriting, Banking, Loan Origination, Finance, Portfolio Management, New Business Development
Education
Bowling Green State University 1985 — 1988
BSBA, Finance
Ford Motor Credit Company
Skills
Bilingual, Spanish
Education
Liberty University 2007 — 2011
BS, Accounting
Regis University 1997 — 2000
MBA, Operations Management
Brigham Young University 1994 — 1996
BS, Psychology
Ford Motor Credit Company September 2005 - July 2009
Ford Credit 1981 - 2009
Skills
Customer Service, Strategic Planning, Leadership, Budgets, Project Management, Six Sigma, Account Management, Training, Team Building, Coaching, Microsoft Office, Risk Management, Financial Analysis, Business Development, Customer Satisfaction, Call Centers, Banking, Process Improvement, Analysis, Operations Management, Management, Vendor Management, Finance, Business Process..., Forecasting, Business Analysis, Performance Management, CRM, Relationship Management, Change Management
Education
California Lutheran University 1991 — 1993
MBA, Business Management/Finance
KeyBank November 2010 - Present
Dina's Pizza and Pub June 2008 - December 2010
MetroHealth Medical Center April 2010 - August 2010
National City Bank July 2001 - November 2004
Spitzer Buick-Mitsubishi July 2000 - July 2001
Ford Motor Credit Company July 1999 - July 2000
R.C. Enterprises March 1994 - July 1999
Skills
Leadership, Software Documentation, Interviews, Sales, Finance, Analysis, Employee Relations, Customer Service, Human Resources, Customer Satisfaction
Education
Bryant & Stratton 2010 — 2012
Bachelors of Business, General Management
Bryant & Stratton 2010 — 2011
Bachelors of Business, General Management
Bryant & Stratton College 2008 — 2010
Associate of Applied Business, Human Resource Specialist
Ford Motor Company June 2014 - Present
Ford Motor Company March 2013 - June 2014
Ford Motor Company June 2012 - March 2013
Ford Motor Company February 2011 - May 2012
Ford Motor Credit Company April 2010 - February 2011
Ford Motor Credit Company November 2008 - April 2010
Ford Motor Credit Company June 2007 - November 2008
Ford Motor Company January 2002 - June 2007
Skills
Automotive, Vehicles, Customer Satisfaction, Sales Process, Customer Retention, Six Sigma, Customer Service, Parts, Sales, Team Leadership, Automobile, Account Management, Automotive Aftermarket, Business Development, Dealers, Forecasting, Leadership, Pricing, Profit, Purchasing, Sales Management, Sales Operations, Warranty, Dealer Management, Inventory Management, B2B, Competitive Analysis, Fleet Management
Education
Brock University 1996 — 2000
Harvest Bible Chapel Denver August 2011 - Present
City and County of Denver February 2011 - August 2011
United Auto Credit Corporation November 2006 - May 2010
Ford Motor Credit Company March 1997 - November 2006
Skills
Management, Training, Public Speaking, Security, Financial Analysis, Forecasting, Underwriting, Credit, Cash Management, Policy, Nonprofits, Analysis, Accounting, Negotiation, Team Building, Leadership Development, Program Management, Financial Risk, Business Process, Loans, Leadership, Event Planning, Strategic Planning, Sales, Proposal Writing, Customer Service, Human Resources, Auditing
Education
California State University-Northridge 1990 — 1996
Environmental Biology
ADP April 2001 - Present
Ford Motor Credit Company September 1999 - March 2001
Skills
ADP Payroll, Payroll, Employee Benefits
Education
California State University-Hayward
Bachelor of Science (B.S.), Accounting