Ford Motor Credit Company
Ford Motor Credit Company LLC, d/b/a Ford Credit, is the financial services arm of Ford Motor Company, and is headquartered in Dearborn, Michigan. The predominant share of Ford Credit's business consists of financing Ford and Lincoln vehicles and supporting Ford and Lincoln dealers. Customer service: 0345 712 5490 CEO: Joy Falotico (1 Oct 2016–) Headquarters: Dearborn, Michigan, United States Revenue: 8.996 billion USD (2014) Parent organizations: Ford Motor Company, Ford Holdings LLC Subsidiaries: Ford Credit International Inc,
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Ford Motor Credit Company Employees
TAMPA HOUSING AUTHORITY May 2015 - Present
Ford Motor Credit Company May 2014 - Present
CareerSource Tampa Bay October 2013 - Present
Tampa Bay WorkForce Alliance October 2009 - Present
Tampa Bay WorkForce Alliance October 2009 - Present
Skills
Job Search Strategies, Workforce Development, Career Development, Resume Writing, Recruiting, Career Counseling, Government, Contract Negotiation, Team Building, Community Outreach, Leadership Development, Training, Leadership, Nonprofits, Policy
Education
Troy University 2011 — 2014
Master's Degree, Public Administration
Florida Agricultural and Mechanical University
Gartner 2015 - Present
Gartner 2014 - 2014
Gartner 2012 - 2014
INgage Networks 2009 - 2012
INgage Networks (f/k/a Neighborhood America) 2008 - 2009
Gates D'Alessandro & Woodyard 2007 - 2007
The Health Club of Naples 2004 - 2007
Ford Motor Company 2002 - 2004
Ford Motor Company 1999 - 2002
Ford Motor Credit Company 1998 - 1999
Skills
Relationship Management, Client Relationship..., Account Management, Consultative Selling, Trusted Business Advisor, Trusted Business Partner, Client Liaison, Partnerships, Customer Experience, Team Leadership, Marketing Strategy, Social Media Marketing, Program Management, Social Media, CRM, Selling, Business Strategy, New Business Development, B2B, SaaS, Integrated Marketing, Marketing, Online Advertising, Sales, Leadership, Customer Service, Digital Strategy, Sales Process, Management, Cross-functional Team..., Management Consulting, Strategic Partnerships, Competitive Analysis, Social Networking, Business Development, Strategy, Strategic Planning
Education
Gettysburg College 1991 — 1995
East Pennsboro Area Schools
Ford Motor Credit Company July 2015 - Present
Texas Association of Sports Officials November 2013 - Present
NYLIFE Securities LLC September 2014 - April 2015
New York Life Insurance Company April 2014 - April 2015
Mr. Fix-It Auto Service May 2013 - May 2014
Harland Clarke June 2013 - August 2013
Skills
Entrepreneurship, Coaching Baseball, Sports, Finance, Fundraising, Teamwork, Time Management, Analysis, Mutual Funds, Networking, Financial Analysis, Financial Planning, Insurance, Investments, Access, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service
Education
Texas State University-San Marcos 2013 — 2015
Bachelor's Degree, Finance, Senior
Frank Phillips College 2011 — 2013
Associate's Degree, Science
Community Health Systems December 2014 - Present
Middle Tennessee State University (MTSU) June 2011 - November 2014
Community Health Systems July 2010 - June 2011
Ford Motor Credit Company February 1998 - February 2010
Crane Interiors, Inc. April 1996 - February 1998
Logica, Inc. February 1994 - January 1996
Skills
Microsoft Exchange, VMware, Windows Server, Servers, Operating Systems, DNS
Education
Florida Atlantic University 1988 — 1993
Bachelor of Science (BS), Ocean Engineering
BH Management Services, LLC August 2014 - Present
Carter - Haston Real Estate August 2012 - Present
Olympus Property July 2010 - June 2011
Apartment Trust of America June 2011 - 2011
Passport Health Communications September 2003 - August 2009
Ford Motor Credit Company 1999 - 2003
Skills
Marketing, Sales, Customer Service, Leases, Management, Apartments, Project Planning, Community Outreach, Program Management, Interviews, Property, Microsoft Office, OneSite, Fair Housing, Team Building
Education
Fisk University
OmniAmerican Bank is Now Southside Bank March 2014 - Present
OmniAmerican Bank is Now Southside Bank June 2010 - March 2014
OmniAmerican Bank is Now Southside Bank November 2006 - June 2010
Ford Motor Credit Company June 1999 - August 2003
Citi April 1999 - September 2002
Skills
Credit Analysis, Consumer Lending, Loans, Credit, Banking, Lines Of Credit, Retail Banking, Commercial Banking, Commercial Lending, Loan Origination, Mortgage Banking, Credit Cards, Loan Servicing, Mortgage Lending, Credit Risk, Loss Mitigation, Small Business Lending, Collections, Call Centers, Laser Pro, OSI, Indirect Lending
Education
Grambling State University 1989 — 1994
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Georgia Institute of Technology April 2012 - Present
Georgia Institute of Technology August 2006 - June 2012
BellSouth Telecommunications May 2004 - May 2006
BellSouth Telecommunications Inc April 2003 - August 2004
Software Quality Management Resources Inc June 2001 - April 2003
Top10Search.com LLC January 2000 - December 2000
Ford Motor Credit Company August 1996 - April 1999
Blackwell Poole and Company CPA's LLC October 1995 - August 1996
Education
Georgia State University - J. Mack Robinson College of Business 1999 — 2000
MS, Information Systems
University of Georgia - Terry College of Business 1990 — 1995
BBA, Accounting
AltaCare Corporation June 2000 - Present
Conseco Finance Servicing Corporation August 1998 - February 2000
Ford Motor Credit Company August 1995 - April 1998
John D. Archbold Memorial Hospital January 1995 - August 1995
Skills
Cash Management, Cash Flow, Cash Flow Forecasting, Internet Banking, Account Reconciliation, Cashflow Analysis, Financial Analysis, Bank Reconciliation, Account Management
Education
Georgia Southern University - College of Business Administration 1989 — 1994
Finance, Risk Managment Emphasis
Western & Southern Financial Group February 2014 - Present
State Farm December 2013 - February 2014
State Farm Insurance October 2011 - November 2013
Allstate Insurance Company 2010 - 2011
Ford Motor Credit Company 2003 - 2009
Ford Motor Credit Company 2001 - 2003
Skills
Financial Analysis, Underwriting, Insurance, Risk Management, Team Building, Business Development, Management, Sales Management, Leadership, Training, Cross-functional Team..., Sales, Business Planning, Account Management
Education
Florida State University - College of Business
BS, Management
IBM February 1991 - Present
Ford Motor Credit Company July 1988 - February 1991
Skills
Application Development, Software Sales, Software Project..., SOA, Websphere, Solution Architecture, DB2, WebSphere Portal, Software Development, Leadership, IBM Mainframe, Mainframe, Application Architecture, Software Industry, IT Strategy, ITIL, Unix, Data Modeling, SDLC, Requirements Analysis, Integration, Java, Enterprise Architecture, Programming, Data Warehousing, Linux, Oracle
Education
Florida A&M University 1983 — 1987
B.S., Computer & Information Systems
Ford Motor Credit Company March 1985 - Present
Skills
Sales, Sales Management, Salesforce.com, Customer Service, Consulting, Digital Strategy, E-Learning, Financial Risk, Internet, Key Performance..., Loans, Microsoft Office, Microsoft Word, Negotiation, New Business Development, Organization, Office Management, PowerPoint, Strategic Planning, Risk Assessment, Writing, Business Development, Management, Automotive, Forecasting, Portfolio Management, Relationship Management, Team Building, Risk Management, Sales Process, Sales Operations, Strategy, Customer Retention, Profit, Finance
Education
Florida Atlantic University
Bachelor's degree, Political Science and Government
Treadwell & Spires, CPAs, LLC July 2011 - Present
Nichols, Cauley, & Associates, LLC January 2006 - June 2011
Greenhalgh & Treadwell, PC May 2005 - January 2006
Ford Motor Credit Company April 1972 - December 2004
Skills
Small Business, CPA, QuickBooks, Financial Planners, Start-ups, Tax Preparation, Tax, Accounting, Financial Accounting, General Ledger, GAAP, Financial Reporting, Preparation
Education
Georgia State University 1976 — 1978
MPA, Accounting
The University of Georgia 1967 — 1971
BBA, Business Management
PwC May 2015 - Present
WellCare Health Plans March 2013 - December 2014
Bankers Insurance Group 2008 - 2013
DANKA OFFICE IMAGING INC 2005 - 2008
JPMORGAN-CHASE INC 2003 - 2005
JMV Associates Commerical Finance Inc. 2000 - 2003
Ford Motor Credit Company 1998 - 2000
Skills
SAS, Business Intelligence, Cognos, Financial Analysis, Insurance, Data Analysis, Microsoft Excel, SQL, KPI Dashboards, Business Process..., Data Warehousing, Cognos Report Studio, Cognos Query Studio, Oracle Applications, Microsoft Access, Macro development, Microsoft PowerPoint, SharePoint Designer, Brio Query, Viewpoint, Dashboarding, Six Sigma, Credit Analysis, Credit Scoring, P&L Forecasting, Budget Monitoring, Corporate Training, Mediation, Database Administration, Database Design, User Acceptance Testing, User Requirements, Licensed Property &..., Webinar Development, Presentation Development, Member of Toastmasters, Public Speaking, Customer Satisfaction, Management, Training, Liability, Underwriting, Property & Casualty..., PowerPoint, Life Insurance, Strategic Planning, Marketing, Process Improvement
Education
Florida State University 1997 — 1997
Master of Arts (M.A.), International Affairs
Florida State University 1990 — 1993
Bachelor of Science (B.S.), Social Science
TSHS
High School, Auto Shop
Ford Motor Company February 2015 - Present
Ford Motor Credit Company January 2013 - January 2015
Ford Motor Credit Company July 2012 - December 2012
Ford Motor Credit Company January 2012 - June 2012
Ford Motor Credit Company August 2010 - December 2011
Compassion Society of Halton July 2009 - November 2010
Ford Motor Credit Company November 2009 - July 2010
Ford Motor Credit Company September 2008 - October 2009
Skills
Leadership, Risk Management, Process Improvement, Analysis, Sales, Financial Analysis, Credit Analysis, Customer Satisfaction, Training, Business Development, Credit, Management, Business Planning, Forecasting, Six Sigma, Business Relationship..., Finance, Operations Management, Creative Problem Solving, Customer Service, Marketing Strategy, Project Management, Automotive
Education
Certified Management Accountants of Ontario 2013 — 2015
CMA
Georgian College 2010 — 2012
Automotive Marketing
University of Ottawa 2001 — 2004
Bachelor of Arts
McMaster University
Degroote School of Business - Not for Profit Governance
University of Toronto
Business Management (Continuing Education)
Fuller's Discounts And Money Making Biz February 2010 - Present
GMAC Mortgage June 2006 - June 2008
Ford Motor Credit Company June 2006 - September 2006
Skills
Small Business, SEO, Entrepreneurship, Social Media Marketing, Online Marketing, Online Advertising, Social Networking, Marketing, Marketing Strategy, Social Media, Email Marketing, Advertising, Website Development, Web Marketing, PPC
Education
Full Sail University 2010 — 2012
Master of Science (M.S.), Internet Marketing
University of Phoenix 2003 — 2006
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
Ford Motor Credit Company June 2011 - Present
Skills
SDLC, Business Analysis, WebFOCUS, Requirements Analysis, Dashboard, Databases, MRE, InfoAssist, Microsoft Office, Solution Architecture, Access, Data Integration, Business Requirements, Analysis, Project Planning, Requirements Gathering, SharePoint, Testing, ERP, Agile Methodologies, Vendor Management, Business Intelligence, Oracle
Education
Governors State University
Master's Degree, Computer Science
Sreenidhi Institute of Science and Technology
Bachelors (B.Tech), Information Technology
GP Strategies Ltd May 2015 - Present
Aimia September 2013 - April 2015
Ford Motor Company May 2009 - August 2013
Ford Motor Credit Company May 2006 - February 2009
Ford Motor Credit Company August 2000 - May 2006
General Physics November 1995 - August 2000
Invetech Corp August 1994 - November 1995
Ameritech May 1994 - December 1994
Merrill Lynch May 1985 - September 1990
Skills
Instructional Design, Learning Management..., Technical Writing, Performance Consulting, WebEx, Distance Learning, Project Management, Microsoft Office, Technology Needs..., Photoshop, Digital Photography, Instructor-led Training, E-Learning, Captivate, Needs Analysis, Performance Improvement, Training Delivery, Organizational..., ADDIE, Change Management, Camtasia, Leadership, Training
Education
Wayne State University 1993 — 1995
MEd, Instructional Technology
University of California, Berkeley 1982 — 1984
Political Economy of Industrial Societies
Foothill College 1980 — 1982
Associates, Business Administration
Trenton High School 1971 — 1975
UMB Bank November 2005 - October 2014
Ford Motor Credit Company February 2000 - November 2005
Bank of America 1981 - 1999
Bank of America 1981 - 1999
Skills
Customer Service, Credit Analysis, Customer Relations, Credit Management, Microsoft Office, Relationship Management, Loan Servicing, Dealer Relationships, Financial Analysis, Negotiation, Financial Risk, PowerPoint, Sales, Executive Management, Public Speaking, Project Management, Finance, Strategic Planning, Microsoft Word, Leadership, Customer Retention, Risk Management, Portfolio Management, Credit, Loans, Banking, Consumer Lending, Management, Retail Banking, Mortgage Lending
Education
Graceland University 1977 — 1981
Bachelor's Degree, Business Administration and Management, General/Business Teacher Education, 3.6
Houston International Insurance Group (HIIG) September 2015 - Present
Aetna February 2009 - September 2015
The Addis Group, LLC. September 2005 - February 2009
Ford Motor Credit Company February 2005 - September 2005
Skills
Insurance, Underwriting, Health Insurance, Collaboration, Interpersonal..., Property & Casualty..., Employee Benefits, Brokers, Reinsurance, Collections, Customer Service, Health Care Reform, Commercial Insurance, General Insurance, CRM, Professional Liability, Health Savings Accounts, Marketing, Training, HMO, Medical Underwriting, Strategic Planning, Casualty, Commercial Lines, Managed Care, Umbrella Insurance, PPO, Liability, Leadership
Education
West Chester University of Pennsylvania 2002 — 2004
Bachelor of Science (B.S.), Communication and Media Studies
Full Sail University 1995 — 1997
Associate's degree, Cinematography and Film/Video Production
Ford Motor Credit Company January 2011 - Present
Ford Motor Credit December 2008 - July 2011
Ford Motor Credit June 2007 - December 2008
Ford Motor Credit Company June 2003 - June 2005
Skills
Credit, Credit Analysis, Credit Risk, Consumer Lending, Loans, Banking, Business Development, Commercial Banking, Customer Satisfaction, Customer Retention, Customer Service, Executive Management, Finance, Financial Analysis, Financial Modeling, Financial Risk, Financial Services, Forecasting, Funding, Insurance, Commercial Lending, Investments, Leadership, Loan Origination, Management, Negotiation, Portfolio Management, Process Improvement, Relationship Management, Risk Management, Sales, Six Sigma, Underwriting, Program Management, Call Centers
Education
Florida International University 1991 — 1995
BS, Information Technology, Computer Science
Nova Southeastern University
Ford Motor Company February 2014 - Present
Control Point Corporation June 2012 - February 2014
Federal-Mogul November 2011 - June 2012
DTE Energy December 2010 - November 2011
DPM Consulting Services July 2000 - November 2011
SetFocus February 2011 - October 2011
Ford Motor Credit Company April 2006 - December 2010
Ford Motor Credit Company June 2000 - April 2006
Skills
Microsoft SQL Server, .NET, ASP.NET, SharePoint, SQL, SSRS, C#, XML, Visual Studio, VB.NET, Visio, T-SQL, IIS, SSIS, JavaScript, InfoPath, Databases, SharePoint Designer, Requirements Analysis, Software Development, Microsoft Office..., Windows Server, VMware, Active Directory, Integration, Software Documentation, AJAX, SDLC, HTML, Visual Basic, Web Applications, Oracle, Scrum, Crystal Reports, LINQ, Microsoft Office 365, Office 365, SharePoint Server
Education
SetFocus 2011 — 2011
Masters Program, SharePoint 2010 - .NET
Florida International University 1988 — 1993
Bachelors of Science, Computer Science
Miami Carol City Senior High
One Call Real Estate Services, Inc. September 2010 - Present
One Call Construction Services, Inc. September 2006 - Present
Ford Motor Credit Company January 2002 - November 2007
Skills
Loans, Real Estate, Customer Service, Mortgage Lending, Short Sales, Foreclosures, Investment Properties, Budgets, First Time Home Buyers, Sellers, Credit, Selling, Team Building, REO, Relocation, Negotiation, Condos, Real Estate Transactions, Single Family Homes, Property Management
Education
Florida Metropolitan University 2008 — 2014
BA, ACCOUNTING
Auto Credit June 2010 - Present
Ford Motor Credit Company April 2002 - March 2010
Ford Motor Credit Company September 1998 - April 2001
Fairlane (A Sub-prime Finance Division of Ford Credit) September 1998 - April 2001
Ford Motor Credit May 1989 - September 1998
Skills
Credit, Credit Risk, Leadership, Sales, Finance, Process Improvement, Commercial Lending, Financial Statement..., Loans, Sales Operations, Management, Six Sigma, Credit Analysis, Consumer Lending, Team Leadership
Education
Georgia State University
Bachelor, Business Administration Accounting Major
Chase Auto Finance November 2014 - Present
Chrysler Capital March 2013 - October 2014
Chase Auto Finance June 2010 - March 2013
Network Funding, LP August 2009 - July 2010
Ford Motor Credit Company - Franklin, Tennessee December 2007 - April 2009
Ford Motor Credit Company 2004 - 2007
PRIMUS Financial Services 2002 - 2004
Ford Motor Credit Company 1999 - 2002
PRIMUS Financial Services 1998 - 1999
PRIMUS Financial Services 1997 - 1997
Skills
Credit, Project Management, Risk Management, Selling, Sales, Management, Leadership, Portfolio Management, Analysis, Program Management, Customer Satisfaction, Sales Management, CRM, Budgets, Credit Analysis, Finance, Sales Operations, Mortgage Lending, Negotiation, Retail, Strategic Planning, Profit, Sales Process, Customer Service, Team Building, Account Management, Customer Retention, Business Planning, Forecasting, Business Development, New Business Development
Education
Ferris State University
B.S.
University of Michigan
SunTrust Bank October 2014 - Present
Adecco Employment Services March 2008 - October 2014
Ford Motor Credit Company May 2007 - March 2008
Amscot Financial Services March 2006 - May 2007
The Sports Authority February 2002 - March 2006
Skills
Applicant Tracking..., Temporary Placement, Internet Recruiting, Talent Acquisition, Contract Recruitment, Temporary Staffing, Customer Service, Staffing Services, Recruiting, Technical Recruiting, Account Management, Sales, College Recruiting, Screening Resumes, Sourcing, Payroll, Interviews, Job Fairs, Onboarding, Employee Relations, Hiring, Cold Calling, Screening, New Hire Orientations, Interview Preparation, Behavioral Interviewing, Background Checks, Building Relationships, HR Policies, Networking, Employee Benefits, Permanent Placement, Resume Writing, Recruitment Advertising, Human Resources, Candidate Generation, Talent Management, HR Consulting, Interviewing Skills, Labor Relations, Search, Conflict Resolution, Resume, I-9 Compliance, Relationship Building
Education
Florida Southern College
Kathleen Senior High
Coastal Canvas of Pensacola,Inc. OwnerCoastal Canvas1993 - 2011
US Air Force Reserve 1971 - 2005
Ford Motor Credit Company 1976 - 1993
Skills
Strategic Planning, Sailing, Sales Management, New Business Development, Construction, Advertising, Customer Service, Sales
Education
Florida State University 1968 — 1971
BS, Marketing
COUNTRY Financial® November 2002 - Present
Ford Motor Credit Company July 1998 - September 2002
Skills
Spanish, Property & Casualty..., Customer Service, Commercial Insurance, Insurance, Retirement Planning, Homeowners, Whole Life, Long Term Care Insurance, Universal Life, Umbrella Insurance, Long-term Care, Fixed Annuities, Disability Insurance, Term Life Insurance, Health Insurance, Life Insurance
Education
University of California, Los Angeles
Bachelor's, Political Science
Golden West College
AA
BayCare Health System April 2015 - Present
PwC LLP 2011 - Present
Crowe Horwath LLP January 2013 - March 2015
Ford Motor Credit Company 2008 - 2011
Ford Credit Australia Limited 2005 - 2008
Ford Motor Credit Company 2003 - 2005
Ford Motor Credit Company 1994 - 2003
GMAC 1988 - 1994
Skills
Microsoft Office, PowerPoint, Accounting, Financial Analysis, Financial Reporting, Risk Management, Banking, Account Management, Account Reconciliation, Accounts Payable, Asset Management, Analysis, Auditing, Budgets, Finance, Management, Internal Controls, Forecasting, Leadership, Process Improvement
Education
Vanderbilt University - Owen Graduate School of Management 1999 — 2001
MBA, Finance, General
University of Tampa 2011 — 2011
Accounting
Florida Institute of Technology 1987 — 1990
Accounting
Marshall University 1981 — 1985
BBA, Management
Integrated Self March 2014 - Present
MI American Eskimo Rescue November 2001 - Present
Ford Motor Credit Company 2000 - 2009
Ford Motor Company 1996 - 2000
Ford Motor Company 1984 - 2000
Ford Motor Company 1984 - 1996
Skills
Business Analysis, Change Management, Project Management, Six Sigma, Business Process..., Psychology, Training
Education
Wayne State University 2000 — 2002
Community Counseling
University of Detroit Mercy 1986 — 1990
MBA, Business Administration and Management, General
Ferris State University 1980 — 1984
BS, Business Computer Information Systems
Shepard Exposition Services October 2014 - Present
Children's Healthcare of Atlanta July 2010 - September 2014
Macy's Central June 2004 - June 2009
Macy's Inc 2003 - June 2004
Macy's Inc 2002 - 2003
Rich's, Lazarus , Goldsmith's- Macy's 2001 - 2002
Finlay, Inc June 1999 - November 1999
Ford Motor Credit Company 1995 - 1999
Susan Neuman, Inc 1993 - 1995
Coral Springs Medical Center 1991 - 1993
Skills
Advertising, Traffic Management, Production Planning, Scheduling, Production, Process Scheduler, Adobe Creative Suite, Creative Direction, Leadership, Time Management, Customer Service, Management, Negotiation, Marketing, Direct Mail, Social Media
Education
Florida International University 1988 — 1993
B.S., Journalism & Mass Communications
American
Ford Motor Credit Company July 2012 - Present
General Electric June 2011 - June 2012
Merrill Lynch January 2011 - May 2011
Skills
Microsoft Office, Oracle Financials, PeopleSoft, Data Analysis, Finance, Financial Accounting, Financial Analysis, Investments, Account Management, Portfolio Management, Managerial Finance, Financial Modeling, Oracle E-Business Suite, Access, Economics, Microsoft Word, Leadership, Leadership Development, Sales, Customer Service
Education
Florida Gulf Coast University 2008 — 2012
BS, Finance
Cancer Centers of the Carolina's September 2012 - Present
Greenville Hospital Systems March 2012 - Present
Greenville Hospital System April 2012 - October 2012
Ford Motor Credit Company September 2000 - March 2010
Skills
Credit, Customer Service, Customer Relations, Insurance, Process Improvement, Financial Analysis, Strategic Planning, Excel, Loans, Microsoft Office, Call Center, Auditing, Coaching, Negotiation, Credit Analysis, Word, Research, Access, Healthcare, Problem Solving, Administration, PowerPoint, Forecasting, Team Building, Funding, Health, Health Insurance, Accounts Receivable, Billing, Mentoring, Spreadsheets, Outlook, Analysis, Financial Reporting, Accounts Payable, Operations Management, Documentation, Time Management, Data Analysis, Employee Relations, Account Management, Conflict Resolution, Customer Satisfaction, Data Entry, Inventory Management, Financial Management, Risk Management, Public Speaking, Microsoft Excel, Staff Development
Education
Grand Canyon University 2015 — 2018
Doctor of Philosophy (Ph.D.), Education; Healthcare Leadership
Strayer University 2009 — 2011
Healthcare Service Administration, Health/Health Care Administration/Management
South Carolina State University 1991 — 2006
Speech Pathology and Audiology, Speech-Language Pathology/Pathologist
South Carolina State University 1991 — 1996
BA, Speech Pathology
University Alliance August 2006 - Present
Verizon Wireless 2004 - 2006
HSBC 2002 - 2004
Ford Motor Credit Company 1999 - 2002
Skills
Call Center, Six Sigma, Customer Service, Process Improvement, Team Leadership, Business Process..., Sales Process, Cross-functional Team..., Business Analysis, Analysis, Account Management, Program Management, Negotiation, Sales Management, Security, Business Management, Project Planning, Business Process, Supply Chain Management, Leadership, Contract Management, Business Intelligence, ITIL, Information Technology, CISSP, SPHR, Black Belt, Master Data Management, PMP, Green Belt, Lean Manufacturing, Software Testing Life..., Supply Chain Operations, Fundraising, Logistics, Event Planning, Direct Sales, Sales, Call Centers, Coaching, Leadership Development, Management, Team Building, Time Management, Training, Organizational..., Project Management, Government, Policy, Performance Management
Education
Farmingdale State College 1992 — 1994
Aviation High School 1989 — 1992
Aviation Mechanic
Birch Communications May 2002 - Present
Ford Motor Credit Company December 1999 - April 2002
GEICO April 1994 - December 1999
Skills
Sales Management, Call Centers, Customer Retention, Customer Service, Salesforce.com, Team Leadership, Cold Calling, Selling, Forecasting, Customer Satisfaction, Sales, Employee Training, Sales Operations, Direct Sales, Sales Process
Education
Fort Valley State University 2010 — 2013
Bachelor of Science, Criminal Justice
Mercer University
Currently Pursuing BSS, Criminal Justice
Wells Fargo Capital Finance November 2014 - Present
Ford Motor Credit Company March 2014 - November 2014
Firehouse Subs September 2007 - April 2014
Ford Motor Credit Company September 2013 - March 2014
Ford Motor Credit Company July 2013 - September 2013
JP Turner & Company, LLC January 2013 - April 2013
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Teamwork, Financial Analysis, Research, Java, Public Speaking, Social Media, English, SQL, Accounting, HTML, C++, Leadership, Time Management, Windows, Team Leadership, Analysis
Education
Georgia State University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Finance, General
Georgia Perimeter College 2009 — 2010
AutoTrader.com May 2011 - Present
Macy's systems and Technology February 2011 - April 2011
AT&T Mobility February 2009 - February 2011
Ford Motor Credit Company 2009 - 2009
Sage October 2007 - December 2008
Ford Motor Co May 1989 - March 2007
Skills
SDLC, Business Process, PMP, Six Sigma, Process Improvement, Integration, Disaster Recovery, Enterprise Architecture, Team Building, Resource Management, MS Project, ITIL, Telecommunications, SharePoint, Certified Scrum Master..., Vendor Relations, Risk Management, Risk Assessment, Information Security, Budget Management, Forecasting, Regression Models, Regression Analysis, Financial Modeling, Financial Analysis, Statistical Data...
Education
Georgia State University - J. Mack Robinson College of Business 2010 — 2011
MBA, Management, Business Analysis Concentration
Georgia Institute of Technology 1986 — 1988
MSME, IT - CIMS
Bank of America Merrill Lynch May 2013 - Present
St. Marys Bank March 2010 - May 2013
Ford Motor Credit Company July 2006 - February 2009
Ford Motor Credit Company July 2000 - July 2006
Ford Motor Credit Company May 1997 - July 2000
Ford Motor Credit Company June 1995 - May 1997
Ford Motor Credit Company May 1993 - May 1995
Ford Motor Credit Company December 1989 - May 1993
Skills
Business Development, Sales Operations, Account Management, New Business Development, Budgets, Sales, Management, CRM, Leadership, Credit, Profit, Sales Process, Sales Management, Loans, Automotive, Customer Retention, Selling, Marketing Management, B2B, Banking, Marketing, Customer Satisfaction, Team Building, Business Planning, Vehicles, Finance, Negotiation, Training, Automobile, Pricing, Competitive Analysis, Portfolio Management, Financial Analysis, Dealers, Cold Calling, Financial Services, Team Leadership, Program Management, Customer Service, Relationship Management, Commercial Lending, Small Business Lending
Education
Franklin Pierce University 1983 — 1987
Bachelors, Mass Communication
Merrimack high School 1979 — 1983
Ford Motor Credit Company April 1996 - Present
Ford Motor Company April 1996 - June 2000
Skills
Performance Consulting, HR Consulting, User Acceptance Testing, Automotive, Training, Coaching, Performance Improvement, Process Improvement, Selling, Training Delivery, Business Process..., Business Development, Sales Process, Customer Satisfaction, Automotive Aftermarket, Change Management, Team Building, Business Planning, Operations Management, Forecasting, Profit, Leadership, Sales Operations, Strategy, CRM, Customer Retention, Finance, Sales
Education
Talawanda High School
Talawanda High School
Franklin University 1996 — 2000
Finance- Bachelor of Science, Money and Banking, Summa Cum Laude
Xavier University 2013 — 2015
Master of Business Administration (MBA), Finance/Money and Banking
Ford Motor Credit Company February 2002 - Present
Education
Grambling State University 1996 — 2000
BS, Computer Information Systems
ADP Dealer Services - Lightspeed July 2012 - Present
Ford Motor Credit Company 2010 - 2011
Ford Motor Credit Company March 2006 - April 2010
Ford Motor Credit Company 2008 - 2010
Ford Motor Credit Company June 2000 - April 2006
Ford Motor Credit Company September 1997 - May 2000
Skills
Team Management, Training & Development, Credit Analysis, Internal Audit, Supervisory Skills, Commercial Lending, Coaching, Microsoft Office, Call Center, Compliance, Process Improvement, Consumer Lending, Training Course..., Troubleshooting, People Development, Instructor-led Training, Dealer Training, Training, Cross-functional Team..., Quality Assurance, Credit, Six Sigma, Call Centers, Risk Management, Software Documentation, Team Building, Financial Risk, Customer Service, Program Management, Employee Training, Forecasting, Customer Retention, Management, Sales, Banking, Customer Satisfaction, Leadership, Sales Management, Training Delivery, Retail, Relationship Management, Operations Management, Auditing, Finance, Testing, Team Leadership
Education
Grambling State University 1988 — 1991
BS, Marketing
Grambling State University 1988 — 1991
Bachelor of Science (B.S.), Marketing
Ameriplan April 2015 - Present
Verizon Wireless May 2010 - August 2013
Ford Motor Credit Company September 1997 - February 2010
Skills
Telecommunications, Sales, Customer Service, Finance, Customer Satisfaction, Call Centers, Process Improvement, Marketing, Analysis, Credit, Leadership, Customer Experience
Education
Grand Canyon University 2014 — 2017
Masters of Science in Professional Counseling, Counseling Psychology
University of Phoenix 2005 — 2009
Bachelor of Science (B.S.), Business Management
Mount Vernon High School 1986 — 1990
Diploma
StayWell (formerly Krames StayWell) June 2012 - Present
A.D.A.M., Inc. December 2011 - May 2012
A.D.A.M., Inc. March 2011 - November 2011
A.D.A.M., Inc. September 2007 - March 2011
RelayHealth, formerly Per-Se Technologies 2007 - 2007
Per-Se Technologies 2003 - 2007
PBD Worldwide Fullfillment 1999 - 2003
Ford Motor Credit Company January 1991 - December 1998
Skills
Salesforce.com, Customer Service, Account Management, Solution Selling, Strategic Partnerships, Sales Process, Healthcare, Selling, Sales
Education
Georgia Southern University 1987 — 1990
Bachelor of Business Administration, Business Management
Georgia Southern University - College of Business Administration 1987 — 1990
Bachelor of Business Administration (BBA), Business Administration and Management, General
Berkmar High School 1983 — 1986
Wells Fargo May 2013 - Present
Wells Fargo October 2010 - May 2013
Ford Motor Credit Company April 2007 - September 2010
Ford Motor Credit Company March 2006 - April 2007
Ford Motor Credit Company July 2004 - March 2006
Ford Motor Credit Company September 2001 - February 2003
Ford Motor Credit Company March 2000 - September 2001
Skills
Credit, Portfolio Management, Call Centers, Loans, Finance, Financial Analysis, Six Sigma, Financial Risk, Sales, Credit Analysis, Analysis, Management, Mortgage Lending, Risk Management
Education
Georgia Southern University 1994 — 1998
Bachelor, Business Administration; Finance
Ford Motor Company July 2012 - Present
Ford Motor Credit Company November 1982 - July 2012
Skills
Credit, Account Management, Credit Analysis, Cross-functional Team..., Customer Satisfaction, Customer Service, Finance, Leadership, Loans, Management, Microsoft Office, Mortgage Lending, New Business Development, Process Improvement, Sales, Training
Education
Ferris State University 1977 — 1982
BS, Business
Riverview Community High School 1973 — 1977
Diploma
Ford Motor Credit Company June 2014 - Present
Ford Motor Credit Company June 2009 - Present
Ford Motor Credit Company January 2007 - May 2009
Ford Motor Credit Company June 2002 - December 2006
Ford Motor Company May 2000 - May 2002
Ford Motor Company February 1998 - April 2000
Ford Motor Company March 1996 - January 1998
Ford Motor Company September 1985 - February 1996
Skills
Sales Management, Automotive, Customer Satisfaction, Vehicles, Account Management, Advertising, Customer Retention, Marketing, Selling, Profit, Automobile, Sales Operations, Business Planning, Management, Business Development, Sales
Education
MBA 1985 — 1988
Master of Business Administration (M.B.A.), Marketing - Webster University
Ferris State University 1980 — 1984
Bachelor's degree, Marketing
Volkswagen Group of America Inc. January 1992 - Present
Volkswagen of America Inc. January 1992 - March 2010
Volkswagen of America Inc. May 2009 - December 2009
Volkswagen Canada Inc 1992 - 1994
Ford Motor Credit Company September 1990 - January 1992
Skills
Public Relations, Promotions, Event Management, Product Placement, Motorsports, Vehicles, Sponsorship, Media Relations, Brand Development, Social Media Marketing, Advertising, Automotive Aftermarket, Automotive, Automobile, After-sales, Customer Service, Marketing Strategy, Problem Solving, Team Building, Team Leadership, Market Planning, Budget Management, Corporate Communications, Press Releases, Event Planning, Management, Marketing, Account Management, Business Strategy, Racing, Budgets, Leadership, Strategic Planning, Customer Satisfaction, Forecasting, Parts, Online Marketing, New Business Development, Product Development
Education
Georgian College 1987 — 1990
Automotive Marketing, Automotive Marketing-Canadian Automotive Institute
University of New Brunswick 1987 — 1988
Arts
Bathurst High School 1984 — 1986
Law Office of Jeff Moffatt February 2002 - Present
World WIde Legal January 2001 - March 2013
Ford Motor Credit Company March 1987 - January 1997
Skills
Tax Controversy, Tax Law, Estate Planning, I have abated..., I release IRS and FTB..., I have assisted in..., Strategic Financial..., Appeals, Estate Tax Planning, Mergers & Acquisitions, Management, Personal Injury, Litigation, Finance, Employment Law, Tax Returns, Auditing, Commercial Litigation, Civil Litigation, Criminal Law, Due Diligence, Small Business, Courts, Legal Writing, Income Tax, Mergers, Trials, Levies, IRS, Investments, Legal Research, Corporate Law, Dispute Resolution, Offers in Compromise, Family Law, Legal Assistance, Employee Benefits, Tax, Real Estate, Payroll, Wills, Arbitration, Alternative Dispute..., Financial Analysis, Tax Preparation, Corporate Tax, Legal Advice, Business Formation, Legal Issues, Litigation Support
Education
Golden Gate University, School of Law 1998 — 2001
LLM, Tax
Pepperdine University, The George L. Graziadio School of Business and Management 1987 — 1992
MBA, Finance
Iowa State University 1982 — 1986
BS, Finance
Johnson Controls March 2010 - Present
HP/EDS November 2007 - March 2010
Ford Motor Company 2003 - 2007
Ford Motor Credit Company 2000 - 2002
Ford Motor Company March 1993 - May 2000
Skills
Program Management, Process Improvement, Change Management, PMO, SDLC, Requirements Analysis, Business Analysis, Strategic Planning, Application Development, Project Planning, Six Sigma, Outsourcing, Budgeting, Vendor Management, Team Leadership, IT Strategy, MS Project, Business Process..., Project Portfolio..., Software Project..., PMP, Business Strategy, Mentoring, Automotive, Software Development, ERP, Integration
Education
University of Michigan - Stephen M. Ross School of Business 1996 — 1999
Master of Business Administration (MBA), Business Administration and Management, General
Florida Atlantic University 1987 — 1989
MS, Engineering
Kia Motors Finance August 2014 - Present
Hyundai Capital Insurance June 2013 - Present
Hyundai Capital America September 2006 - Present
Ford Motor Credit Company 1996 - 2006
Skills
Loans, Finance, Automotive, Financial Services, Credit, Leadership, Credit Analysis, Team Building, Forecasting, Sales Management, CRM, Risk Management, Project Planning, Customer Satisfaction, Profit, Call Centers, Sales, Six Sigma, Customer Retention, Strategic Planning
Education
Florida State University 1992 — 1996
BS, Economics
Florida State University - College of Business 1992 — 1996
Bachelors, Economics
Booz Allen Hamilton August 2003 - May 2010
VeriSign June 2001 - August 2003
Ford Motor Credit Company June 1995 - June 2001
US Navy September 1987 - August 1993
Skills
Project Management, Visual Basic, Management, DoD, Program Management, Logistics, Military, Security Clearance, Defense
Education
Georgia Institute of Technology 2003 — 2005
MSM
Georgia Institute of Technology - Georgia Tech College of Management 1993 — 1995
Master of Science (M.S.)
Georgia State University - J. Mack Robinson College of Business 1983 — 1987
BBA
Ally Financial Inc. April 2010 - Present
GMAC 2008 - September 2010
M and T Bank September 2007 - May 2008
Primus/Ford Motor Credit Company January 1995 - October 2007
Ford Motor Credit Company 1995 - 2007
NCNB/NationsBank 1988 - 1995
Skills
Asset Based Lending, Credit, Credit Risk, Sales Management, Finance, Forecasting, Banking, Automotive, Loans, Portfolio Management, Management, Profit, Negotiation, Selling, Financial Services, Business Planning, Sales, Mortgage Lending, Analysis, CRM, Credit Analysis, Training, Relationship Management, Retail, Coaching, Loss Mitigation, Consumer Lending, Customer Retention, Risk Management, Underwriting, Commercial Lending, Insurance
Education
Florida State College at Jacksonville 2009 — 2010
License, Property and Casualty Insurance
Trident Technical College 1979 — 1981
General / Technical Studies
Ford Motor Credit Company April 1991 - Present
Skills
Employee Relations, Call Center, Credit
Education
Grand Canyon University 2010 — 2012
Masters of Science Leadership, Leadership
Ottawa University 2004 — 2008
BA, HR
Norton Park Elementary/ Cobb County Schools July 2014 - Present
Ashford Park Elementary August 2008 - May 2014
Dekalb County Schools August 2006 - August 2008
TSYS March 2000 - June 2005
Ford Motor Credit Company April 1996 - March 1999
Skills
Teaching, Curriculum Design, Teachers, Curriculum Development, Educational Leadership, Public Speaking, Higher Education, Tutoring, Lesson Planning, Research, Classroom
Education
Grand Canyon University 2006 — 2008
Master of Education (MEd), Special Education and Teaching
Wayne State University 1988 — 1991
Bachelor of Science (BS), Marketing
Ocwen Financial Corporation June 2009 - Present
Ford Motor Credit Company December 2007 - Present
Carteret Mortgage December 2004 - December 2007
Nuvell June 2001 - January 2007
Wells Fargo Financial September 1999 - June 2001
Skills
Risk Management, Underwriting, Leadership, Analysis, Banking, Credit, Business Development, Loans, Financial Services, Customer Service, Sales, Management, Sales Operations, Portfolio Management, Mortgage Lending, Training, Commercial Lending, Financial Risk, Team Building
Education
Grambling State University 1995 — 1998
Bachelor of Science, Business Management
Ford Motor Credit Company September 2014 - Present
TD Bank Group January 2013 - August 2014
TD Bank Group November 2010 - January 2013
Chrysler Financial May 2010 - December 2010
Chrysler Financial October 2007 - May 2010
Chrysler Financial October 2006 - October 2007
JOHN LOGAN NATIONAL LEASING April 2006 - October 2006
Manheim Toronto March 2003 - April 2006
Howell Pipe & Supply July 2001 - March 2003
PARK MOTOR SALES (formerly Park Lincoln Mercury) July 1990 - June 2001
Skills
Customer Service, Account Management, Automotive, Customer Satisfaction, Problem Solving, Inventory Management, Negotiation, Team Building, Coaching, analytical thinking, Building Relationships, Conflict Resolution, effective communication, Time Management, Timely Decision Making, Risk Assessment, Sales, Process Improvement, Analytical Skills, Loans, Team Leadership, Banking, Management, Leadership, Analysis, Retail, Training, Marketing, Program Management, Customer Retention, Credit
Education
Northwood University - DeVos Graduate School 1999 — 2000
MBA, Integrated Management
Northwood University 1998 — 1999
BBA, Business Administration
Georgian College 1995 — 1998
Diploma, Automotive Marketing & Management
Georgetown high school
Promedica Inc April 2005 - Present
HCA Healthcare 2002 - 2005
Ford Motor Credit Company 1995 - 2002
Skills
Sarbanes-Oxley Act, Process Improvement, Cost Accounting, Variance Analysis, Financial Reporting, General Ledger, Accounting, Financial Analysis, Forecasting, Internal Controls, Auditing, Accounts Receivable
Education
University of South Florida 2005 — 2009
BS, Accounting
Nova Southeastern University 1996 — 1999
MBA, Business
Florida State University - College of Business 1990 — 1994
BS, Finance and Multinational Business
Tarpon Springs High 1986 — 1990
Go Spongers!, Sponge Diving
Ford Motor Credit Company Operational Support Manager, Global Finance and North American HR PortfolioFord Motor CompanyOctober 2011 - Present
Ford Motor Credit Company 1986 - Present
Education
Ferris State University 1982 — 1986
TD Bank Group February 2012 - Present
Roger Warmelink, CPA February 2010 - March 2012
Ford Motor Credit Company September 2007 - February 2010
Ford Motor Credit Company November 2005 - September 2007
Ford Motor Credit Company February 2002 - November 2005
Ford Motor Credit Company July 2000 - February 2002
Ford Motor Credit Company May 1998 - July 2000
Ford Motor Credit Company December 1994 - May 1998
Skills
Financial Analysis, Six Sigma, LLC, Project Management, Credit, Cross-functional Team..., Analysis, Finance, Training, Accounts Receivable, Auditing, Portfolio Management, Credit Analysis, Risk Management
Education
Western Michigan University 1983 — 1985
Bachelor, Accounting and Business
Grand Rapids Community College 1981 — 1983
Associates
Bank of America June 2014 - Present
Bank of America July 2011 - May 2014
Bank of America August 2010 - July 2011
Ford Motor Credit Company September 2008 - July 2010
Ford Motor Credit Company May 2007 - September 2008
Ford Motor Credit Company July 2005 - May 2007
Ford Motor Credit Company November 2004 - July 2005
Ford Motor Credit Company June 2001 - November 2004
Ford Motor Credit Company November 2002 - August 2003
Skills
Loans, Credit, Portfolio Management, Finance, Financial Analysis, Process Improvement, Management, Analysis, Risk Management, Financial Risk
Education
Georgia Southern University - College of Business Administration 1996 — 2001
Bachelor of Business Administration (BBA), Marketing
Ford Motor Credit Company April 2012 - Present
Ford Motor Company February 2007 - April 2012
Skills
Labor Relations, Human Resources, Succession Planning, Employee Relations, Talent Acquisition, Workforce Planning, HR Policies, Deferred Compensation, Employee Engagement, Leadership, Talent Management, Onboarding, HRIS, Personnel Management, Performance Management
Education
Ferris State University 1992 — 1997
Bank of America May 2013 - Present
ARI January 2011 - April 2013
Ford Motor Company March 2007 - January 2011
Ford Motor Credit Company March 2005 - February 2007
Ford Motor Credit Company January 1999 - March 2005
Skills
Business Development, Financial Statement..., Sales, Credit, Risk Management, Credit Analysis, Underwriting, Automotive, Customer Satisfaction, Process Improvement, Financial Analysis, Account Management, Competitive Analysis, Team Building, Sales Process, Sales Management, Management, Leadership, Business Planning
Education
Orlando College MBA 1988 — 1990
MBA, Business Administration
Flagler College 1981 — 1985
BA, Business, Economics
Direct Checks Unlimited, LLC January 2009 - Present
Direct Checks Unlimited November 2005 - July 2009
Ford Motor Credit Company January 2001 - January 2005
Holt Industries Inc January 1999 - January 2001
Skills
Performance Management, Call Center, Process Improvement, Avaya, Team Building, Budgets, Call Centers, Coaching, Communication, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Integration, Lean Manufacturing, Operations Management, Sales, Training
Education
Fort Hays State University
Bachelor of Science, Physical Education and Health Grades
Bachelor of Science
Bachelor of Science, Education
Cheyenne Wells High School
Interested
Wells High School
High School Diploma
SunTrust Equipment Finance & Leasing Corp. 2005 - Present
Ashford Capital Corporation 2000 - 2005
Koch Industries 1995 - 2000
Security Capital Corporation 1992 - 1995
Chrysler Capital Corporation 1988 - 1992
Ford Motor Credit Company 1987 - 1988
First Continental Financial Corporation 1985 - 1987
City National Bank 1980 - 1985
Skills
Commercial Lending, Credit, Loans, Credit Analysis, Portfolio Management, Small Business Lending, Asset Based Lending, Loan Origination, Credit Risk, Banking, Financial Services, Risk Management
Education
Georgia State University 1989 — 1991
Master of Business Administration (M.B.A.), Finance, General
University of North Carolina at Chapel Hill 1976 — 1980
BA, Economics
Automotive Finance Corp. April 2009 - Present
Ford Motor Credit Company 1974 - 2007
Skills
Six Sigma, Automobile, Budgets, Automotive, Credit, Team Building, Sales Management, Customer Satisfaction, Finance, Process Improvement, Management, Dealers, Operations Management, Customer Retention, Profit, Leadership, Financial Analysis, Customer Service, Consumer Lending, Banking, Forecasting, Strategic Planning, Loans, Credit Analysis, Risk Management, Vehicles, Negotiation, Sales
Education
Grambling State University 1969 — 1999
bs, big bd
American Honda Financial Services 2011 - Present
Wachovia Bank & Securities 2002 - 2004
Morgan Stanley 2000 - 2002
Ford Motor Credit Company 1995 - 2000
Skills
Customer Satisfaction, Financial Services, Credit, Customer Retention, Finance, Management, Team Building, Sales, Credit Analysis, Automotive, Sales Management
Education
Gettysburg College 1991 — 1995
BA, Management
New Balance Athletic Shoe, Inc. November 2006 - Present
New Balance Athletic Shoe, Inc. November 2006 - Present
New Balance Athletic Shoe, cin. March 2005 - November 2006
Lifeline Systems Inc November 2004 - March 2005
Shoe Company Inc September 2000 - November 2004
Ford Motor Credit Company February 1999 - July 2000
Education
Fordham University 1994 — 1998
BA, communications
Fordham University
Bachelor of Arts
Member One Federal Credit Union April 2009 - Present
Citifinancial Auto / Citigroup November 2004 - December 2008
Citi 2004 - 2008
Ford Motor Credit Company October 1985 - April 2004
Skills
Loans, Credit, Credit Analysis, Finance, Portfolio Management, Risk Management, Underwriting, Commercial Lending, Analysis, Sales, Auditing, Sales Management, Lines Of Credit, Funding, Banking
Education
James Madison University 1976 — 1978
Bachelor of Science
James Madison University 1976 — 1978
Bachelor's degree
Ferrum College 1974 — 1976
AA
Walter Energy, Inc May 2009 - Present
Ford Credit January 2007 - March 2009
Ford Motor Credit Company February 2005 - December 2006
Ford Motor Credit Company June 2000 - February 2005
Ford Motor Credit Company February 1999 - May 2000
Ford Motor Credit Company January 1998 - January 1999
Ford Motor Credit Company April 1996 - December 1997
Ford Motor Credit Company January 1995 - March 1996
Ford Motor Credit Company June 1993 - December 1994
Ford Motor Credit Company April 1992 - May 1993
Skills
Marketing, Risk Management, Financial Analysis, Credit, Forecasting, Finance, Credit Analysis, Process Improvement, Operations Management, Portfolio Management, Sales Management, Strategic Planning, Negotiation, Budgets, Business Strategy, Business Development, Business Planning, New Business Development, Mergers & Acquisitions, Project Management, Management, People Skills, Sales, Leadership, Change Management
Education
Georgia Southern University 1979 — 1982
BS, Finance
Ford Motor Credit Company March 2009 - Present
Ford Motor Credit Company May 2006 - March 2009
Ford Motor Credit Company February 2002 - May 2006
Ford Motor Credit Company April 2000 - January 2002
Ford Motor Credit Company April 1994 - March 2000
Ford Motor Company August 1988 - April 1994
Skills
Automotive, Credit Analysis, Credit, Consultative Selling, Customer Service, Team Building, Financial Analysis, Portfolio Management, Risk Management, Sales Management, Customer Satisfaction, Selling, Marketing, Business Planning, Sales, Profit, Forecasting, Customer Retention, Business Development, Training, Vehicles, Sales Operations, Pricing, Sales Process, Finance, Account Management, New Business Development, Competitive Analysis, CRM, Cross-functional Team..., Operations Management, Process Improvement, Negotiation, Leadership, Strategy, Management, Business Strategy, Relationship Management, Automobile, Executive Management, Dealers, Strategic Planning, Automotive Aftermarket, Budgets, Dealer Management, P&L Management, P&L, Team Leadership, Six Sigma
Education
Georgia Southern University 1982 — 1987
BBA, School of Business Administration
Georgia Southern University
Ford Motor Credit Company May 2015 - Present
Ford Motor Credit Company October 2012 - May 2015
Ford Motor Credit Company July 2007 - September 2012
Skills
SAS, Analytics, Predictive Analytics, Business Intelligence, Predictive Modeling, Statistical Modeling, Forecasting, Database Marketing, Credit, Credit Risk, Data Analysis, Relationship Management, Data Mining, Segmentation, Portfolio Management, Credit Analysis
Education
George Mason University 1983 — 1990
Ph.D. In Economics, Econometrics and Quantitative Economics
All About Real Estate, LLC March 2007 - Present
All About Real Estate, LLC January 1996 - Present
Ford Motor Credit Company July 1971 - January 2000
Skills
Real Estate, Sellers, Referrals, Buyers, Property
Education
Grambling State University 1967 — 1971
BS, Business Administration - Marketing
Grambling State University, Southwest Real Estate Institute, Middleton 1967 — 1971
Bachelor of Science (B.S.), Marketing/Business Administration, Real Estate
R&R Consulting Group April 2003 - Present
Ford Motor Credit Company September 1998 - December 2001
Skills
Security Operations, Team Building, Personal Security, Public Speaking, Training, Access, Public Relations, Leadership, Risk Management, Customer Satisfaction, Finance, Credit, Nonprofits, Coaching, Operations Management
Education
Grambling State University 1965 — 1969
Bachelor of Arts (B.A.), Economics
Amtrak July 2015 - Present
PNC July 2012 - July 2015
SunTrust Bank March 2010 - July 2012
Ford Motor Credit Company March 2007 - March 2010
JCPenney 2004 - 2007
Skills
Cash Flow, Underwriting, Credit Risk, Credit Analysis, Leadership, Risk Management, Financial Statement..., Portfolio Management, Project Management, Credit, Forecasting, Financial Analysis, Benchmarking, Loans, Six Sigma, Commercial Banking, Benchmarking Analysis, Cash Flow Analysis, Understanding &..., Six Sigma Greenbelt, Financial Modeling
Education
Florida Agricultural and Mechanical University
Bachelor of Science, Business Administration (Finance Concentration)
Florida Atlantic University
MBA, Accounting Concentration
Hyundai Capital America October 2005 - Present
Hyundai Capital America October 2005 - December 2010
Ford Motor Credit Company June 1989 - March 2005
Education
Ferris State University 1980 — 1984
Edsel Ford High School 1976 — 1979
Ford Motor Credit Company July 2015 - Present
Ford Motor Company September 2014 - June 2015
Ford Motor Credit Company August 2013 - August 2014
Ford Motor Credit Company January 2013 - July 2013
Ford Motor Credit Company March 2010 - December 2012
Ford Motor Credit Company November 2007 - February 2010
Ford Motor Credit Company April 2006 - October 2007
Ford Motor Credit Company July 2004 - March 2006
Ford Motor Credit Company January 2002 - June 2004
Ford Motor Credit Company November 2000 - December 2001
Skills
Call Center, Credit Analysis, Process Improvement, Financial Analysis, Business Process..., Customer Satisfaction, Operations Management, Leadership, Credit, Six Sigma, Training, Vendor Management, Relationship Management, Team Building, Outsourcing, Finance, Call Centers, Business Analysis, Financial Risk, CRM, Team Leadership, Customer Service, Performance Management, Strategic Planning, Business Development, Management, Quality Assurance, Sales, Banking, Portfolio Management, Analysis, Cross-functional Team..., Forecasting, Risk Management, Business Planning, Executive Management, Strategy
Education
Florida International University - College of Business 1990 — 1995
Bachelor, Business Administration
McGill University 1988 — 1989
Business/Commerce, General
Chase Auto Finance October 2011 - Present
Aim Inspections August 2009 - October 2010
Alliance Inspection Management August 2009 - October 2010
Ford Motor Credit Company 1988 - 2009
Skills
Vehicles, Dealers, Auditing, Automotive, Customer Satisfaction, Credit, Customer Service, Team Building
Education
Frederick Community College
AA, Business Administraion
ProAssurance 2000 - Present
Ford Motor Credit Company June 1988 - November 2000
Skills
Professional Liability, Patient Safety, Healthcare, Insurance, Liability, Property & Casualty..., Underwriting, Health Insurance, Legal Liability, Workers Compensation, Hospitals, Risk Management, Customer Service, Public Speaking, Microsoft Office, Medicare
Education
Ashville High School 1974 — 1978
Diploma
Gadsden State Community College
Ford Motor Credit Company August 1988 - Present
Skills
Credit, Profit, Budgets, Team Leadership, Credit Analysis, Portfolio Management, Sales Management, Operations Management, Business Strategy, Risk Management, Business Planning, Negotiation, New Business Development, Finance, Loans, Sales, Customer Retention, Strategic Planning, Automotive, Product Development, Competitive Analysis, Team Building, Forecasting, Customer Satisfaction, Sales Process, Sales Operations, Business Development, CRM, Account Management, Process Improvement, Selling, Financial Analysis, Leadership, B2B, Cross-functional Team...
Education
Fordham University 1984 — 1988
BA, Economics
Keyes Realty September 2015 - Present
JM Family Enterprises June 2005 - July 2015
Ford Motor Credit Company 1990 - 2005
Skills
Financial Analysis, Credit, Finance, Risk Management, Forecasting, Credit Analysis, Process Improvement, Credit Risk, Financial Reporting, Customer Retention, Portfolio Management, Financial Risk, Banking, Automotive
Education
Florida Atlantic University
BBA
BB&T March 2014 - Present
J.D.Byrider June 2009 - March 2014
Nicholas Financial Inc. March 2008 - February 2009
United Auto Credit Corporation April 2005 - August 2006
Ford Motor Credit Company February 1997 - March 2005
Skills
Credit, Credit Analysis, Underwriting, Loans, Finance, Customer Satisfaction, Profit, Sales Management, Team Building, Portfolio Management, Customer Service, Consumer Lending, Training, Financial Services, Banking, Mortgage Lending, Executive Management, Coaching, Financial Analysis, Risk Management, Leadership, Sales, Loan Origination, Customer Retention, Insurance, Credit Risk, Forecasting, Management, Strategic Planning, Process Improvement, Marketing, Financial Risk, Public Speaking
Education
Florida Agricultural and Mechanical University 1990 — 1996
B.S., Business Administration and Finance
Selma High School 1986 — 1990
Advanced Academic Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
The Coca-Cola Company October 2008 - Present
Ford Motor Credit Company 1993 - 2001
Skills
Risk Management, Financial Analysis, Budgets, Operations Management, Cash Flow, Internal Controls, Insurance, Captives, Asset Allocation
Education
Georgia State University 1994 — 1996
MBA
Georgia Southern University 1987 — 1991
BBA, Information Systems
Mercedes-Benz LAVAL March 2009 - Present
DaimlerChrysler Financial Services January 2005 - March 2009
Crédit Mercedes-Benz Canada August 1999 - January 2005
Ford Motor Credit Company 1990 - 1997
Skills
Sales Manager, Satisfaction du client, Négociations, Service client, New Business Development, Processus de vente, Vente, Management, Stratégie marketing, Rétention de la...
Education
UQAM 2001 — 2003
MBA, MBA pour cadre
UQAM 1992 — 2006
BAC, Administration des affaires
Georgian College 1987 — 1990
Automotive Degree, Automotive managment
Collège de Lévis 1985 — 1987
Diplôme d'étude collégial, Administration et gestion des affaires, général
Ford Motor Credit Company January 2007 - Present
Education
Flathead Valley Community College
Associate's degree, Accounting and Business/Management
Polson High School
Council, Baradel, Kosmerl & Nolan, P.A. 2010 - 2013
Anne Arundel County Circuit Court 2009 - 2010
Altmark, Rotter, Saff & Trock, LLP 2008 - 2009
Ford Motor Credit Company 1998 - 2006
Skills
Hearings, Trials, Litigation, Legal Research, Depositions, Westlaw, Pleadings
Education
Georgetown University Law Center 2009 — 2012
Master of Laws (LL.M.), Taxation
University of Baltimore School of Law 2006 — 2009
Doctor of Law (J.D.)
LSU Health Sciences Center Shreveport February 2010 - Present
Ford Motor Credit Company September 1979 - April 1991
Education
Grambling State University 1991 — 1994
BSN, Registered Nursing/Registered Nurse
University of Louisiana at Monroe 1986 — 1991
Banking, Corporate, Finance, and Securities Law
Ford Motor Credit Company July 1983 - September 2013
Education
Florida State University 1980 — 1983
Political Science, Public Administration
Ford Motor Credit Company December 2010 - Present
Skills
J2EE Application...
Education
Ferris State University 1984 — 1988
Bachelor of Science (B.S.), Computer Information Systems
St. Francis Medical Center January 1992 - Present
Ford Motor Credit Company November 1979 - May 1991
jcpenney July 1975 - October 1979
Education
Grambling State University 1969 — 1970
G W Griffin High School 1964 — 1968
High School Diploma