FTD Company
FTD Companies, Inc., also trading as Florists' Transworld Delivery is a floral wire service, retailer and wholesaler based in Downers Grove, Illinois, in the United States. Headquarters: Downers Grove, Illinois, United States CEO: Scott D. Levin Founded: 1910 Subsidiaries: ProFlowers, Bloom That, Inc., Provide Creations, Inc,
FTD List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at FTD. You can filter them based on skills, years of employment, job, education, department, and prior employment.
FTD Salaries. You can even request information on how much does FTD pay if you want to. Learn about salaries, pros and cons of working for FTD directly from the past employees.
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FTD Employees
MR FIXIT REPAIR August 2014 - Present
RBD Retail Business Development March 2014 - July 2014
Multi Media Marketing, LLC January 2008 - September 2013
Michigan Christian Soldiers January 2009 - January 2011
Zillacomm September 2009 - December 2009
CROSSMARK September 2008 - May 2009
Pregnancy Center April 2008 - July 2008
FTD December 2007 - February 2008
Mr. French's Valet September 2005 - December 2007
Advanced Business TeleServices April 2007 - November 2007
Skills
Social Media Marketing, Business Operations..., Technical Consultation, Strategic Planning, Management, Operations Management, Website Development, Website Promotion, Training, Start-ups, New Business Development, Advertising, Fundraising, Marketing Strategy, Leadership, Social Media, Facebook, Public Speaking, Account Management, Sales Operations, Retail, Program Management, Small Business, Networking, Social Networking, Community Outreach
Education
University of Phoenix 2010 — 2014
Associates, Internet Technology and Web Development
Eastern Michigan University 2001 — 2002
General Studies, Public Speaking / Psychology
Washtenaw Community College 2001 — 2002
General Study, General +CIS 100, 101
McKesson August 2015 - Present
FTD October 2014 - July 2015
Williams-Sonoma, Inc. July 2012 - November 2014
Williams-Sonoma, Inc. October 2012 - December 2012
Williams-Sonoma, Inc. March 2011 - July 2012
Milwaukee Electric Tool November 2010 - March 2011
Medtronic May 2010 - November 2010
Tubular Products Co. May 2009 - August 2009
Skills
AutoCAD, Access, MS Project, Project Management, Data Analysis, Project Planning, Minitab, PowerPoint, Vendor Management, Strategic Planning, Manugistics, PKMS, Excel, VBA, Visio, TMS, Vendor Relations, Cost Analysis, Physical Inventory, Cycle Counting, Analysis, Budgets, Cost Benefit, Customer Service, Inventory Management, Leadership, Logistics, Management, Microsoft Excel, Microsoft Office, Microsoft Project, Process Improvement, Supply Chain, Tape Management
Education
Mississippi State University 2003 — 2009
BS, Industrial and Systems Engineering
Applied Systems July 2014 - Present
Applied Systems April 2011 - July 2014
Zebra Technologies January 2009 - May 2011
Zebra Technologies January 2008 - July 2009
Zebra December 2003 - December 2007
Nalco February 2001 - November 2003
FTD January 2000 - February 2001
Computer Associates, Inc 1996 - 2000
Platinum Technologies May 1995 - January 1996
Wallace Computer Services June 1993 - May 1995
Skills
Solution Selling, Sales Operations, Channel Marketing, Sales Support, Channel, Customer Service, Multi-channel Marketing, Direct Sales, Field Marketing, Business Development, Cloud Computing, CRM, Account Management, Go-to-market Strategy, Leadership, Strategy, Call Centers, Product Management, Marketing Strategy, Management, Sales Management, Integrated Marketing, Sales Process, Selling, Sales, Demand Generation, Lead Generation, Sales Enablement, Program Management, Marketing, Enterprise Software, Strategic Leadership, Training, Strategic Partnerships, Strategic Planning, Process Improvement, Product Marketing, Software Industry, B2B, Professional Services, Channel Partners, Partner Management, Cold Calling, Customer Satisfaction, Sales Presentations, Cross-functional Team..., Start-ups, Competitive Analysis, Market Planning, Business Alliances
Education
Illinois State University 1989 — 1993
Bachelors, Business Marketing and Administration
The University of Chicago - Booth School of Business
Executive Level Courses Completed, Marketing
The Keystone Group June 2015 - Present
FTD June 2013 - August 2013
Skills
Financial Analysis, Microsoft Excel, Access, Cognos, Longview, JD Edwards, Organization, Written & Verbal..., Leadership
Education
Indiana University - Kelley School of Business 2013 — 2015
Bachelor of Science (B.S.)
University of San Diego 2011 — 2013
Western Michigan University August 2010 - Present
FTD October 2008 - July 2010
FTD January 2008 - September 2008
FTD February 2007 - January 2008
FTD September 2004 - February 2007
Kalamazoo Christian Schools Association 1999 - 2004
Skills
Linux, Red Hat Linux, Java, Windows, Networking, Apache, System Administration, Bash, Windows Server, Spring, Subversion, DNS, Perl, Maven, Computer Security, CSS, Java Enterprise Edition, Data Center, Continuous Integration, Public Speaking, Tomcat, Active Directory, Web Services, Oracle, Spring Framework, Leadership
Education
Indiana University - Kelley School of Business
Master of Business Administration (MBA), Strategic Management
Jack Welch Management Institute 2013 — 2013
Executive Certificates, Becoming a Leader, Creating a Winning Strategy
Western Michigan University 1999 — 2004
Computer Science
ALE Solutions September 2015 - Present
Orbitz Worldwide September 2013 - August 2015
See's Candies July 2013 - September 2013
U.S. Cellular August 2012 - June 2013
FTD March 2009 - August 2012
Capgemini 2007 - 2009
Direct Holdings Inc. (Time Life Music & Lillian Vernon) 2004 - 2006
Harry and David 2002 - 2004
Siebel Systems 1999 - 2002
Skills
Call Center, BPO, Customer Satisfaction, Vendor Management, Vendor Relations, Workforce Management, Customer Relations, Operations Management, Customer Experience, Outsourcing, P&L Management, Six Sigma, Performance Management, Strategic Planning, Customer Service, Contract Negotiations, Team Building, Sales Management, Forecasting, Start-ups, Coaching, Quality Assurance, New Business Development, Telecommunications, Process Improvement, Account Management, Mentoring, Business Analysis, Problem Solving, Budgeting, Program Management, Analysis, Business Strategy, Contact Center Design, International Business, B2C, B2B, B2B eCommerce, ecommerce, Help Desk Management, CRM software, CRM, Call Centers, Leadership, Direct Marketing, Budgets, Contact Centers, Sales, Project Planning, Cross-functional Team...
Education
Elmira College
BS, Double Major: Economics and Management, 3.6/4.0 GPA
Six Sigma Yellow Belt (call center)
Insight Managed Solutions
Capgemini Project Management Certification
Capgemini Professional Services
American School in Japan
High School
Lyft 2015 - Present
Cameron Hughes Wine 2013 - Present
Zappos Family of Companies 2014 - Present
MDLIVE, Inc. 2014 - 2015
Samsung Electronics 2012 - 2014
BigCommerce 2010 - 2012
Harry & David 2008 - 2010
FTD 2006 - 2008
ProFlowers 2002 - 2006
McKinsey 2000 - 2002
Skills
E-commerce, Customer Acquisition, Online Advertising, Analytics, Marketing Strategy, Sales Management, B2B Marketing, B2C Marketing, Business Strategy, Demand Generation, Multi-channel Marketing, Customer Retention, Full P&L Responsibility, Web Analytics, SEM, SEO, Digital Marketing, Product Management, Online Marketing, Direct Marketing, SaaS, PPC, Marketing Management, P&L Management, B2C marketing
Education
Duke University - The Fuqua School of Business
MBA, Business
Northwestern University
BA with Highest Honors, Dual Majors in Economics and History
GitHub September 2015 - Present
Patrick Engineering May 2015 - June 2015
FTD March 2015 - April 2015
FTD June 2014 - June 2014
Vodori September 2013 - March 2014
Citadel LLC July 2013 - September 2013
The TriZetto Group July 2012 - June 2013
Trading Technologies August 2007 - July 2012
Skills
Technical Writing, Strategic Communications, Strategic Planning, Content Management, Agile Methodologies, Single Sourcing, Information Architecture, HTML, DITA, FrameMaker, InDesign, Visio, Confluence, SnagIt, Technical Communication, Content Development, CMS, SharePoint, Agile, Release Notes, Software Documentation, Wikis, Adobe Acrobat, Manuals, Information Design, Technical Documentation
Education
Illinois State University 2002 — 2007
English, Publishing, Writing, Rhetoric
FTD November 2014 - Present
Nautilus (NYSE) April 2012 - Present
Redbox August 2012 - December 2013
Knowledge Universe 2009 - 2012
Bank of America May 2007 - February 2009
Blue Nile (NASDAQ) March 2006 - June 2007
Starbucks Coffee Company September 2001 - May 2007
eSociety September 1999 - September 2001
AT&T March 1990 - September 1999
Young & Rubicam 1983 - 1988
Skills
E-commerce, Telecommunications, Start-ups, Food & Beverage, Retail, B2B, Brand Development, P&L Management, Product Strategy, Product Marketing, Cross-functional Team..., Analytics, Budget Management, P&L, Product Management, Marketing Research, Strategic Planning, Direct Marketing, Product Development, Product Innovation, Market Analysis, Team Building, Business Strategy, Integrated Marketing, Email Marketing, Promotions, Marketing Strategy, Change Leadership, Merchandising, Vendor Relations, Public Relations, Global Marketing, Online Marketing, Social Media, SEM, Strategy Development, Advertising, Marketing Management, Media Relations, Segmentation, Marketing Communications, Market Research, Strategic Partnerships, Public Speaking, Consumer Products, Sponsorship, Channel, Digital Marketing, Field Marketing, Board Level
Education
Northwestern University 1979 — 1983
BA, Economics
Fordham Gabelli School of Business 1983 — 1987
MBA, Management, Marketing
Wharton Business School 1991 — 1991
Advanced Management Program, Advanced Management Program
FTD
Skills
Email Marketing, Marketing Strategy, Corporate Events, Trade Shows, Marketing Communications, Event Management, New Business Development, Online Marketing, B2B, Social Media Marketing, Integrated Marketing, Direct Marketing, Marketing, Event Planning, Social Media, Social Networking, Digital Marketing, Brand Development, Public Relations, Facebook
Education
Michigan State University 1985 — 1990
B.A., English
Daugherty Business Solutions August 2014 - Present
Kellogg Company March 2014 - August 2014
Tenneco September 2012 - March 2014
Edward Hospital February 2012 - September 2012
HAVI Global Solutions July 2010 - November 2011
BP America Inc. September 2004 - February 2010
Quebecor World October 2000 - September 2004
FTD March 2000 - October 2000
Comdisco December 1997 - October 1999
RR Donnelley 1993 - 1997
Skills
Requirements Gathering, Certified Project..., Project Management, Server Architecture, Website Development, Outsourcing Management, Webmaster Services, Vendor Management, IT Strategy, IT Management, Integration, PMP, SDLC, Process Improvement, Business Analysis, ITIL, Change Management, Project Portfolio..., Business Intelligence, Requirements Analysis, Data Center, Management, Business Process..., Disaster Recovery, Unix, CRM, Project Planning, Cross-functional Team..., Outsourcing, Resource Management, PMO, Leadership, Enterprise Software, E-commerce, IT Service Management, Business Process, Infrastructure, Business Process..., System Integration..., Technology Integration
Education
Benedictine University 1995 — 1998
Master of Science
Benedictine University 1995 — 1998
Master
Lewis University 1990 — 1994
Bachelor of Science
Fidelity Investments 2010 - Present
Iron Sharpens Iron Ministry Inc January 2008 - Present
Galley Support Innovations 2013 - 2013
Iron sharpens Iron Ministry 2008 - 2012
FTD May 2006 - June 2010
Alltel Wireless January 1995 - June 2005
Skills
Project Management, Strategic Planning, SQL, Change Management, Java, Business Analysis, Vendor Management, Program Management, Troubleshooting, Requirements Analysis, Team Building, PowerPoint, Outsourcing, Account Management, Customer Service, Analysis, Software Development, Process Improvement, SDLC, Integration, Performance Management, Public Speaking, Training, Coaching, Management, Software Project..., Customer Satisfaction, PL/SQL, Windows, Quality Assurance, Operations Management, Team Leadership, Business Intelligence, Telecommunications, Recruiting, Project Planning
Education
Shelby State College 1991 — 1993
Bachelor of Applied Science (B.A.Sc.), Physiology, General, 3.8
East Arkansas Community College 1987 — 1989
Bachelor of Arts (B.A.), Psychology
Oracle April 2014 - Present
Responsys November 2013 - March 2014
FTD October 2012 - October 2013
FTD July 2010 - October 2012
FTD July 2009 - July 2010
Global Hyatt March 2009 - June 2009
Citizen Bike August 2008 - November 2008
Spectrum Media Management July 2008 - September 2008
Social Affairs Magazine January 2008 - July 2008
PrideStudios March 2007 - January 2008
Skills
Web Design, Email Marketing, SEO, Adobe Creative Suite, Dreamweaver, Photoshop, Mac, Art Direction, Graphic Design, Creative Strategy, CMS, Social Media, Layout, Email Design, Web Marketing, InDesign, Web Analytics, Adobe Acrobat, Mobile Web Design, Illustrator, Content Management, Non-profits, QuarkXPress, Responsive Code, Video in Email, JavaScript
Education
The School of the Art Institute of Chicago 1999 — 2003
BFA, Digital Media
Illinois Institute of Art
Certificate, Web Development
Illinois Institute of Art
Certificate, Graphic Design
General Assembly
Front End Development
Smyth Accounting and Financial Services January 2012 - Present
Northern Illinois Soccer League January 2008 - Present
FTD June 2015 - August 2015
ML Realty Partners May 2015 - July 2015
Brad Taylor Inc. April 2014 - May 2015
Skills
Leadership, Public Speaking, Microsoft Word, Event Planning, Time Management, Team Leadership, Communication, PowerPoint, Stata, Microsoft Excel, Sales
Education
Illinois State University 2012 — 2016
Bachelor of Finance, Finance, General
Hunter Douglas July 2010 - Present
ISC Surfaces November 2006 - October 2009
FTD June 2002 - November 2006
Chapin Photography 1998 - 2002
Newell Company April 1998 - March 1999
Hitachi Home Electronics February 1997 - April 1998
Skills
Strategic Planning, New Business Development, Budgets, Sales Operations, Sales, Retail, Training, Customer Service, Team Building, Marketing Strategy, CRM, Program Management, Time Management, Account Management, Sales Management, Pricing
Education
Emporia State University 1992 — 1996
Bachelors of Science, Business Adminstration
Michaels Stores, Inc. 2008 - Present
Charity Creations January 2014 - May 2014
FTD April 2011 - June 2011
Marshalls 2002 - 2008
Skills
Graphic Design, Illustrator, Photoshop, InDesign, Dreamweaver, Customer Service, Sales, Photography, Adobe Creative Suite, Merchandising, Drawing, Mac, Facebook, Illustration, HTML 5, CSS3, Audio Editing, Video Editing, Audacity, VLC, Digital Photography, Planograms, Catalog Layout
Education
Middlesex Community College 2008 — 2014
Associate of Science (A.S.), Multimedia, 3.76
CME Group July 2014 - Present
UBS O'Connor August 2007 - July 2014
FTD July 2004 - August 2007
CompUSA February 2003 - July 2004
Skills
Java, Perl, A+ Certified, Unix Shell Scripting, Windows Scripting, Unix, Windows
Education
International Academy of Design and Technology-Chicago 2001 — 2003
AS, Information Technology
Olympic College 1998 — 2000
CompTIA September 2014 - Present
CompTIA April 2012 - Present
FTD September 2009 - March 2012
United Online September 2009 - March 2012
Tectura Corporation July 2007 - November 2008
United Stationers December 2004 - July 2007
The Tape Company September 1998 - December 2004
Skills
Vendor Relations, Website Management, Email Marketing, Direct Marketing, Direct Mail, Trade Shows, Word, Outlook, PowerPoint, Online Marketing, Association, Professional..., Silverpop, StrongMail, Dreamweaver, Photoshop, HTML emails, Email Strategy, Email, Program Management, Informz, Marketing Strategy, SharePoint, Microsoft Excel, Webmaster Services, Online Advertising, Pagemaker, Aprimo
Education
Illinois State University 1993 — 1997
Bachelor's of Science, Major in Marketing
FTD May 2012 - Present
Patrick Engineering Inc April 2009 - May 2012
Walsh Construction Company May 2005 - April 2009
Skills
Project Management, Public Relations, Marketing Communications, Strategic Planning, Budget Forecasts, Website Design, Copywriting, Staff Management, Negotiation, Presentations, Long-term Customer..., Vendor Relationships, Business Development, Advertising Collateral, Strategic Communications, Event Marketing, Social Media, Integrated Marketing, Corporate Website..., Corporate Communications, Event Planning, Email Marketing, Management, Advertising, Marketing Strategy, Trade Shows, Marketing, Social Media Marketing, Media Relations, Direct Marketing, Leadership, Brand Development, B2B, Event Management, Microsoft Office, Strategy, Adobe Creative Suite, Press Releases, Marketing Management, Internal Communications
Education
Kellstadt Graduate School of Business, DePaul University 2005 — 2007
MBA, Marketing Management and Strategy, Execution & Valuation
Marquette University 2001 — 2004
BA, Advertising
FTD January 2015 - Present
Provide Commerce January 2013 - December 2014
Provide Commerce 2009 - December 2012
Provide Commerce August 2008 - January 2009
Provide Commerce January 2007 - July 2008
Provide Commerce January 2005 - December 2006
Skills
Web Applications, Front-end, User Experience, E-commerce, Responsive Web Design, Performance Tuning, HTML5, LESS, CSS, JavaScript, RequireJS, Backbone.js, Underscore.js, jQuery, Node.js, GruntJS, MV* Architecture, Web Analytics, RESTful WebServices, Employee Training, Information Architecture, Databases, Agile Methodologies, Email Marketing, Full Stack Development, php, C#.net, SQL, Online Marketing, Performance Reviews, Team Leadership, Team Building, Behavioral Interviewing, Front End Design..., Web Development, Omniture, Analytics, SEO
Education
MiraCosta College 2005 — 2006
none, Computer Science
Pacific Union College 2000 — 2001
none, Biology, Art
Foothill College 1998 — 1999
none, General
Ace Hardware September 2013 - Present
FTD April 2012 - September 2013
FTD May 2008 - April 2012
Claire's Accessories 2007 - 2008
Claire's Accessories 2006 - 2007
Acorn Stores May 2005 - April 2006
Rogers Department Store 2004 - 2005
Parisian August 2002 - August 2003
Skills
Asset Allocation, Merchandising, Sales, Retail, E-commerce, Trade Shows, Marketing, Management, Analysis, Creative Direction, Email Marketing, Negotiation, Training, Visual Merchandising, Vendor Management
Education
Michigan State University 1998 — 2002
BS, Merchandising Managment
Lake Orion High School
FTD January 2013 - February 2013
Comcast Cable December 2006 - March 2011
Comcast December 2006 - March 2011
CAE Billing and Repair December 2006 - March 2011
Comcast Cable April 2008 - July 2008
Sprint PCS October 2000 - February 2003
Sprint PCS October 2000 - January 2003
Sprint PCS January 2000 - January 2003
Sprint PCS January 2000 - January 2003
Unicare January 1997 - January 1998
Skills
Call Center, Troubleshooting, Technical Support, Telecommunications, Customer Satisfaction, Telephone Skills, Customer Service, Call Centers, Training, Customer Experience, Coaching, System Administration, Process Improvement, Windows, Software Documentation, Leadership, Data Entry, Vendor Management, Invoicing, Customer Retention, Outlook, Team Leadership
Education
Joiet Junior College 1991 — 1994
AAS, Computer Programming
Joliet Junior College 1991 — 1994
AAS, Computers
Joliet Junior College 1991 — 1994
AAS, Microcomputers for Business
Paris High School 1975 — 1979
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
CareTech Solutions June 2002 - Present
henry ford hospital 1989 - 2002
henry ford hospital 1989 - 2002
henry ford hospital 1989 - 2002
Henry Ford Hospital 1989 - 2002
henry ford health system 1989 - 2002
henry ford health system 1989 - 2002
ftd 1982 - 1985
eastern michigan university 1979 - 1985
Skills
EMR, Hospitals, Project Management, PMP, Strategic Planning, Project Planning, Healthcare Information..., EHR, Strategy, Healthcare, HIPAA, Process Improvement, IT Strategy, Vendor Management, Leadership, Epic Systems, Disaster Recovery, Consulting, Business Analysis, Revenue Cycle, Information Technology, Healthcare Consulting, Informatics, Software Documentation, IT Management, Healthcare Industry, PACS, Change Management, Integration, Nursing, Visio, HL7, Software Implementation, SDLC, Meditech, PMO, Health Information..., Cerner, CPOE, System Deployment, Enterprise Architecture, Data Center, SharePoint, Citrix, IT Service Management, System Administration, Troubleshooting, BMC Remedy
Education
Eastern Michigan University 1972 — 1977
FTD June 2015 - Present
FTD November 2005 - June 2015
ILLINOIS INSURANCE CENTER August 2003 - August 2005
Skills
Networking, Training, Windows Operating..., HP Server Hardware, Cisco Technologies, HP Procurve, Mobile Devices, Printers, Credit Card Terminals, Barcode Scanners, Digital Cameras, GPS devices, Microsoft SQL Server, Microsoft Office, Symantec Antivirus, Remote Desktop, QuickBooks, Burning
Education
DeVry University 2003 — 2005
Computer Engineering Technology
ST. PATRICK HIGH SCHOOL 2000 — 2003
Textura Corporation January 2014 - May 2015
FTD March 2013 - January 2014
Microsoft March 2012 - January 2013
MultiPlan August 2008 - March 2012
United Airlines July 1999 - August 2008
Analysts International Corporation (AIC) February 1998 - July 1999
Infogain 1997 - 1998
PunCom 1994 - 1997
Skills
Application Development, Strategic Planning, Planning, Medical Billing, Production, Process Development, Executive Management, Databases, Budgeting, Healthcare, Servers, SDLC, Computer Engineering, Product Development, Enterprise Software, Event Management, Entrepreneur, Troubleshooting, Project Planning, Software Development, Radio Producing, Radio Programming, Film Production, Film Editing, Script Editing, Script Supervision, Screenplays, Story Structure, Story Editing, Story Producing, Entertainment, Entertainment Management, Media Entertainment, Media Technologies, Windows Media, Cinematography, Budgets, Change Management, Management, Project Management, Program Management, ERP, Mobile Devices, Information Technology, Entrepreneurship, Business Analysis
Education
University of Pune 1989 — 1993
Engineering, Computer Engineering
Kendriya Vidyalaya 1980 — 1988
+2, Mathematics and Computer Science
PolySystems, Inc. June 2014 - Present
FTD August 2012 - June 2014
WMS Gaming April 2012 - July 2012
Snare Systems December 2011 - April 2012
Skills
SQL, HTML, Microsoft Office, JMeter, C++, Percussion Rudimentals, Test Automation, PHP, Java, Computer Hardware, Selenium, C, JavaScript, Python, CSS, Black Box Testing, Soldering, Landscaping, Concept Design, ActionScript 3, Unity3D, GIMP, Game Development, Sound Effects, Animation
Education
Northern Illinois University 2008 — 2011
Bachelor's degree, Computer Science
Harper College 2007 — 2008
Associate's degree, Science
Allstate July 2015 - Present
Robert Bosch Tool Corporation November 2014 - July 2015
State Farm April 2011 - November 2014
BG Products, Inc. January 2007 - April 2011
FTD November 2002 - June 2006
Cornerstone Marketing of America July 1998 - September 2002
Skills
Disability Insurance, Term Life Insurance, Umbrella Insurance, Life Insurance, Universal Life, Property & Casualty..., Commercial Insurance, Whole Life, Homeowners, Renters, Insurance, Health Insurance, General Insurance, Casualty, Fixed Annuities, Legal Liability, Long-term Care, Liability, Workers Compensation, Professional Liability, Preventive Maintenance, Computer Hardware, Computers, Computer Repair, Computer Maintenance, Microsoft Office, Microsoft Excel, Microsoft Word, Construction, Web Development, Web Marketing, Sales, Sales Management, Sales Presentations, Sales Operations, Management, Leadership, Marketing, Customer Service, Marketing Strategy, Account Management, Team Building, Negotiation
Education
Iowa State University 1990 — 1994
Bachelor of Arts (B.A.)
FTD March 2009 - Present
Skills
Lead Generation, B2B, CRM, Account Management, Customer Service, Business Development, Trade Show..., Sales Operations, Marketing, New Business Development, Sales Process, Sales, Salesforce.com
Education
Loyola Marymount University 1984 — 1988
BA, Business and History
Scarlet Fox Photography April 2013 - Present
Pac Sun January 2015 - Present
Chloe + Isabel Inc. 2014 - Present
UGR Gaming 2013 - Present
Aerotek May 2014 - August 2014
Northeast Medical Products, Inc. August 2011 - May 2014
GameStop January 2009 - 2010
Bath & Body Works 2007 - 2009
FTD 2007 - 2008
Skills
Medical Devices, Process Improvement, Cross-functional Team..., Six Sigma, Lean Manufacturing, Manufacturing, Project Management, Customer Service, Product Development, Continuous Improvement, Strategic Planning, Management, Process Scheduler, Training, Sales, Recruiting, Merchandising, Payroll, Microsoft Office, Leadership, Coaching, Customer Satisfaction, Store Management, Microsoft Excel, Teamwork
Education
Middlesex Community College 2009 — 2011
Environmental, Environmental Science
Tunxis Community College 2007 — 2008
Master of Computer Applications (MCA), Computer Programming
Berlin High School 2001 — 2005
High School, General Studies
ChargeSpot March 2015 - Present
All Source Security Container MFG August 2014 - March 2015
FTD February 2013 - August 2014
Yellow Pages Group March 2010 - November 2012
Diageo Canada May 2009 - March 2010
Yellow Pages Group September 2006 - May 2009
Tradebank 2004 - 2005
Innovision 1997 - 2001
Skills
•Proficient with..., Account Management, Advertising, Business Development, CRM, Consultative Selling, Contract Recruitment, Internet Recruiting, Management, Marketing, Mobile Marketing, New Business Development, Online Marketing, Permanent Placement, Talent Acquisition, Sales, Technical Recruiting, Training, SEO, Online Advertising, SEM, Cold Calling, Social Media Marketing, Strategy, Lead Generation, Consulting, Strategic Partnerships, Marketing Strategy
Education
Lakehead University
Bachelor's Degree, Psychology
International Academy of Design
Advertising
University of Toronto
Sociology and Marketing
UCONN HEALTH January 2015 - Present
NPR September 2014 - December 2014
Market source August 2013 - December 2014
Amazing PR June 2014 - August 2014
CVS Pharmacy April 2013 - June 2014
Monte Cristo Bookstore August 2013 - December 2013
FTD November 2012 - March 2013
Skills
Social Media, Customer Service, Teamwork, Public Relations, Blogging, Public Speaking, Research, Creative Writing, Time Management, Photoshop, Delegation, InDesign, Organized Multi-tasker, Event Planning, Promotions, Advocacy, Adobe Audition
Education
Eastern Connecticut State University 2012 — 2014
BS 2014, Communication
Three Rivers Community College 2009 — 2012
AS, General Studies
Goodwill Store & Donation April 2014 - Present
Thorntons Gas Station October 2012 - Present
FTD January 2014 - March 2014
Wrigley Field July 2012 - October 2012
L.A Fitness July 2011 - August 2011
Skills
Digital Photography, Photoshop, Cashiering, Typing, Musician, Customer Service...
Education
Harrington College of Design 2010 — 2012
N/A, Digital Photography
Lincoln University (MO) 2007 — 2009
Cynosure Palomar Medical Technologies, Inc. December 2013 - Present
FTD June 2010 - December 2013
FTD February 2010 - February 2011
Gateway Funding September 2009 - April 2010
Accent Construction LLC. September 2008 - March 2009
WPM Southern 2007 - 2008
Mercedes Homes 2004 - 2007
Skills
Sales, New Business Development, Account Management, Contract Negotiation, Sales Management, B2B, Business Development, Business Strategy, Management, Cold Calling, Marketing, Networking, Pricing, Program Management, Purchasing, Real Estate, Sales Operations, Sales Process, Selling, Strategy, Time Management, Direct Sales, Microsoft Excel, Customer Satisfaction, Customer Retention, Leadership, Sales Presentations, Marketing Strategy, Salesforce.com, SaaS, Email Marketing, Market Planning, Process Improvement, Lead Generation, Forecasting, Solution Selling, Product Launch, Sales Manager, Medical Devices, Customer Service, Strategic Planning, Healthcare, Team Building, Project Management, Product Development, Microsoft Office, Relationship Building, Training, Market Development, Capital Equipment
Education
Michigan State University 2001 — 2004
Bachelors, Building Construction Management
Western Michigan University 2000 — 2002
CCC Information Services January 2007 - June 2009
FTD November 2004 - December 2006
USPS January 2004 - June 2004
Skills
XP, TCP/IP, Troubleshooting, VPN, Visio, Hardware, Laptops, Operating Systems, Technical Support, Servers, Databases, Computer Hardware, Software Installation, Windows XP, WAN, Linux, Windows
Education
Keller Graduate School of Management of DeVry University 2008 — 2009
Information System Management
Devry University 2001 — 2004
Bachelors, Computer Information Systems
FTD December 2014 - Present
Highlands of Elgin May 2008 - September 2015
Sears Holdings Corporation April 2014 - December 2014
Sears Holdings Corporation October 2013 - April 2014
Nike July 2013 - October 2013
Mosaic Sales Solutions February 2013 - April 2013
North Central College March 2011 - June 2012
Foundation Office September 2009 - May 2010
Skills
Customer Service, Social Media, PowerPoint, CRM, Problem Solving, Microsoft Excel, Marketing, Microsoft Office, Strategic Planning, SPSS, Team Leadership, Advertising, Market Research, Retail, Basic HTML
Education
North Central College 2010 — 2012
Bachelor of Arts, Marketing, 3.2 GPA
Elgin Community College 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General, 3.1 GPA
FTD May 2014 - May 2014
Oregon Action January 2014 - May 2014
Rogue Book Exchange January 2014 - April 2014
Sears November 2013 - February 2014
Target Pharmacy October 2012 - February 2013
HELP of Southern Nevada - Homeless Services July 2012 - September 2012
Skills
Customer Service, Data Entry, Filing, Merchandising
Education
Kaplan College-Las Vegas 2011 — 2013
Diploma, Pharmacy Technology, 2.2
Modoc High School 2011 — 2011
High School, General Education, 2.2
Target November 2010 - Present
The Finishing Touch Florist January 1999 - Present
FTD May 2005 - June 2010
Plainfield Police Department February 2003 - May 2005
Skills
Retail, Merchandising, Store Management, Customer Service, Inventory Management, Visual Merchandising, Loss Prevention, Inventory Control, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Store Operations, Time Management, Sales, Cashiering, Retail Sales, Leadership, Team Leadership
Education
Governors State University 2011 — 2013
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Prairie State College 2002 — 2004
Associate of Arts and Sciences (AAS), Criminal Justice and Corrections
CDI Technology March 2014 - Present
Windward Software Inc July 2012 - July 2013
RiverGlass Inc March 2006 - October 2011
Lakeview Technology March 2005 - January 2006
FTD March 2003 - March 2005
GBC February 2002 - November 2002
Mercantec February 2001 - July 2001
Syclo May 2000 - February 2001
Platinum Technology / Computer Associates May 1995 - May 2000
Skills
Solution Selling, Sales Process, Salesforce.com, Enterprise Software, Lead Generation, CRM, SaaS, E-commerce, Sales Operations, Business Development, Performance Management, Sales, Selling, Account Management, Software Industry, Team Leadership, Cold Calling, Proposal Writing, Sales Management, Strategy, Training Programs, Sales Presentations, Strategic Partnerships, Customer Acquisition, Direct Sales, Team Building, Management, Software Sales..., Big Data, Staff Development, Channel Program..., Software Solution Sales, Government Contracting, High Technology Sales, Sales Rep Training, Sales Channel..., Salesforce Administrator, Fusion Center Software, Analytical Software, Building High..., Sales Hiring, Law Enforcement..., Online Payment Solutions, B2B e-Commerce, New Business Development
Education
Lewis University 1998 — 2002
MBA, Concentration in Human Resources
Illinois State University 1991 — 1995
BS Marketing
Joliet Catholic 1987 — 1991
Fresenius Medical Care July 2015 - Present
Fresenius Medical Care March 2014 - July 2015
FTD November 2013 - March 2014
FTD June 2013 - November 2013
TEKsystems January 2013 - May 2013
Glen Ellyn School Dist 41 August 2008 - December 2012
DuPage Medical Group December 2003 - July 2008
USG July 1999 - December 2002
Skills
System Administration, Operating Systems, Windows, Hardware, Networking, Help Desk Support, Microsoft Office, Process Improvement, Project Management, Microsoft Excel, Windows Server, Citrix, Access, Troubleshooting, VMware, Change Management, Microsoft Exchange, Windows 7, Customer Service, Software Documentation, SDLC, Disaster Recovery, Active Directory, Visio, SharePoint, Cisco Technologies, XP, IT Management, Switches, Network Design, Wireless Networking, Computer Hardware, Printers, Laptops, Technical Support, Information Technology, VoIP, Remote Desktop, Windows XP, Blackberry, VPN, Servers
Education
Keller Graduate School of Management of DeVry University 1991 — 1996
MBA, Information Systems
Elmhurst College 1983 — 1989
Bachelor of Science (B.S.), Human Resource Management
Downers Grove North 1978 — 1980
H S Diploma, College Preparatory
Springfield High School 1977 — 1978
MasteryPrep December 2013 - Present
Apex Learning April 2012 - November 2013
PLATO Learning November 2010 - April 2012
FTD June 2004 - November 2010
Sportable Scoreboards August 2002 - July 2004
Haywood High School August 2000 - August 2002
Skills
Sales, SaaS, Salesforce.com, Solution Selling, E-Learning, Sales Presentations, New Business Development, Business Development
Education
Lambuth University
BS, Education
Union University
MBA, Business Administration
PersonalizationMall.com June 2014 - Present
DayHog.com January 2013 - Present
2PTTechnology January 2000 - Present
Quantum Foods September 2005 - June 2014
Career Education Corp July 2004 - July 2005
FTD 1999 - 2004
Skills
Process Improvement, Quality Assurance, Microsoft SQL Server, Software Development, Cross-functional Team..., Product Development, Team Leadership, Vendor Management, .NET, Web Services, Team Building, Project Management, SDLC, Integration, Agile Methodologies, Requirements Analysis, Windows Azure, DevExpress, Telerik, ASP.NET, ASP.NET MVC, Mobile Applications, Photoshop, SSRS, C#, Xamarin, Crystal Reports, jQuery, Databases
Education
Keller Graduate School of Management of DeVry University 1998 — 2001
CallSocket November 2012 - September 2014
Varolii August 2009 - September 2012
The Call Center Intelligence Agency September 2003 - August 2009
iQor 2002 - 2003
AFNI 2000 - 2002
Kuehne + Nagel 1998 - 1999
FTD 1996 - 1998
Danka Office Imaging February 1993 - 1996
Animal 911 January 1992 - January 1993
Sauganash Animal Hospital January 1989 - January 1993
Education
Strayer University 2009 — 2011
MBA, Business
Judson University
BA, Management and Leadership
Hilton El Conquistador Tucson AZ March 2010 - May 2011
EMS Realty April 2008 - December 2009
KB Home GSA 2005 - 2008
FTD 2001 - 2003
Education
University of Phoenix 2007 — 2011
Business Management
Illinois State University
University of Illinois
University of Illinois
Glanbia Business Services Inc. - Glanbia plc February 2013 - Present
Glanbia Performance Nutrition Inc. DBA Optimum Nutrition - Glanbia plc April 2012 - February 2013
FTD October 2009 - March 2012
Powermate Corporation July 2005 - September 2009
Hydrosol Inc. May 1996 - June 2005
Skills
Financial Analysis, Invoicing, Accounts Receivable, Forecasting, Analysis, Credit, Finance, Auditing, Process Improvement, Accounting, Financial Reporting, Accounts Payable, Microsoft Excel, Management, Negotiation, Leadership, Cash Flow, Cash Management, Account Reconciliation, Sales, Software Documentation, Budgets
Education
Lewis University 1994 — 1996
BA, Bachelor of Arts - Finance, Finance
FTD August 2008 - Present
Sharp January 1999 - June 2008
Sharp Electronics Corp 1999 - 2008
United Developmental Services June 1996 - August 1998
Intrend Ropes and Twines July 1993 - June 1996
Skills
Telecommunications..., Customer Service, Call Center, Technical Training, Hardware, Training, Project Management, Call Centers, Help Desk Support, Leadership, Management, Marketing, Networking, Outsourcing, Recruiting, Retail, Sales, Software Documentation, Technical Support, Telecommunications, Troubleshooting, Visio
Education
Lewis University 2007 — 2010
MBA, Marketing/Project Management
Governors State University 1993 — 1995
BA, Public Relations Journalism
FTD August 2011 - Present
FTD March 2009 - August 2011
CT Florists' Association 2005 - 2010
FTD October 2003 - 2009
Teleflora 2000 - 2003
American Floral Services 1989 - 2000
Skills
Marketing Strategy, New Business Development, Sales, Sales Management, Management, B2B, Leadership, Account Management, Retail, Online Advertising, Customer Service, Product Management, Business Development, Sales Process, Sales Operations, Trade Shows, Product Marketing, Marketing, Team Building, Selling, Salesforce.com, Merchandising, E-commerce, Direct Sales, Customer Retention, Online Marketing, Email Marketing, Social Media Marketing, CRM, Strategic Partnerships, Competitive Analysis, Forecasting, Market Planning, P&L Management, Product Development, Pricing, Strategic Planning, Direct Marketing, Cold Calling, Start-ups, Strategy, Income Statement, Lead Generation, Business Planning, Business Strategy, Sales Presentations, Persistence, Advertising, Negotiation
Education
Syracuse University 1980 — 1983
Bachelor of Science (BS), Marketing
Long Island University, C.W. Post Campus 1979 — 1980
FTD March 2010 - Present
BP July 2009 - March 2010
Skills
Troubleshooting, Computer Hardware, Technical Support, Windows 7, XP, Networking, Hardware, Help Desk Support, Windows, Windows XP, VPN, Operating Systems, TCP/IP, Service Desk, VMware, Printers, WAN, Servers, Active Directory, Disaster Recovery, DHCP, Quality Center, Wireless Networking, Data Center, BMC Remedy, Remedy, Desktop Support, VMware Workstation, VMware vSphere, ESXi
Education
Joliet Junior College 2006 — 2016
Computer information systems, 3.5 gpa
NORC December 2013 - Present
I & S Studios February 2010 - Present
Software Dimensions - IIST January 2009 - August 2015
Redbox September 2012 - December 2013
Abbott Lab January 2012 - November 2012
Utopia Solutions October 2010 - October 2012
TicketsNow.com 2011 - 2011
MediaBank July 2009 - November 2010
Technisource July 2006 - September 2009
FTD 2005 - 2006
Skills
QTP, Quality Center, WinRunner, Test Automation, Testing, Quality Assurance, BPT, TAO, Test Automation..., User Acceptance Testing, Automation, Agile Methodologies, Software Quality..., SDLC, Software Documentation, Integration, Exploratory Testing, Software Project..., Requirements Analysis, Test Management, Test Execution, System Testing, Test Strategy, Manual Testing, Test Planning, Defect Tracking, Performance Testing, Test Cases, Regression Testing, Agile Testing, VBScript, Selenium, Web Testing, SoapUI, Visual Basic, Automated Software..., Web Services, Continuous Integration, Subversion, Functional Testing, Integration Testing, Waterfall, HP Quality Center, JIRA, Microsoft SQL Server, SQL, Scrum, HP QTP
Education
RTTS 2014 — 2014
Advanced Selenium
SKY IT 2007 — 2007
n/a, HP Certified Instructor
RTTS 2002 — 2002
n/a, Winrunner Expert Level Automation (WELA), COM Runner
Savannah College of Art and Design 1993 — 1996
Bachelor of Arts (BA), Animation, Interactive Technology, Video Graphics and Special Effects
Savannah College of Art and Design 1990 — 1994
BA, Information Technology
Harper College 1984 — 1989
Associate of Arts (AA), General Studies
Cosentino's Food Stores July 2013 - Present
Leaders in Supermarket & Retail Category Management in the Greater New York City Area April 2013 - June 2013
FTD August 2012 - April 2013
Price Chopper Supermarkets April 2012 - July 2012
Price Chopper Supermarkets November 2011 - April 2012
Golub Price Chopper June 2011 - April 2012
Price Chopper September 2006 - May 2011
Price Chopper 2002 - September 2006
Big Y Foods 2000 - 2002
Schneider National 1996 - 2000
Skills
Merchandising, Purchasing, Warehousing, Stores, Inventory Management, Customer Service, Asset Managment, Analytics, Leadership, Microsoft Office, Negotiation, Organization, Problem Solving, Pricing, Transportation, Visio, MS Project, Project Management, Retail, Customer Satisfaction, Supermarkets, Retail Category..., Roses, Nurseries, Florals, Merchandise Planning, New Store Openings, Visual Standards, Retail Buying, Visual Merchandising, Trend Forecasting, Driving Results, Developer of People, Grocery Industry, Retail Food, Perishables, Cold Chain, Flower Delivery, Flower Arrangements, Balloons, Bouquets, Vases, Metrics, Accountability, Full P&L, P&L Forecasting, Budget P&L, Service Levels, Sales Acumen, Drive Results
Education
State University of New York College of Agriculture and Technology at Cobleskill 2009 — 2011
BAA in Business and Technology Management, Business
Hudson Valley Community College 2006 — 2008
A.A.S., Business
FTD August 2014 - Present
Bensenville Park District September 2013 - May 2014
The Leader July 2013 - May 2014
Elmhurst College September 2010 - May 2014
Skills
Microsoft Office, Social Media, Teamwork, Event Planning, Photoshop, Marketing, Sales, Data Entry, Facebook, Social Media Marketing, Social Networking, Advertising, Management, Leadership, Time Management
Education
Dominican University 2015 — 2016
Master of Business Administration (M.B.A.)
Elmhurst College 2010 — 2014
Bachelor of Science (BS)
Standard Parking December 2011 - Present
FTD September 2008 - December 2011
Grant Thornton LLP September 2006 - August 2008
Education
Indiana University Bloomington 2002 — 2005
BS, Accounting
SEMINOLE CASINO August 2004 - Present
Foxwoods Resort Casino 2002 - 2003
Filene's 2002 - 2003
FTD May 2002 - June 2002
Mohegan Sun January 2000 - January 2001
Bank North July 1997 - February 2000
Wilson Suede & Leather September 1989 - January 1995
Naturalizer Shoes January 1987 - January 1995
Westchester Medical Center 1990 - 1991
Mercy College 1990 - 1991
Skills
Customer Service, Hospitality, Casino, Team Building, Customer Satisfaction
Education
Mercy College 1989 — 1991
Business, Management, Marketing, and Related Support Services
Westchester Community College 1989 — 1991
International Business
Roosevelt High School 1986 — 1988
High School Diploma, International Business
FTD March 2011 - Present
MJSI, Inc March 2010 - March 2011
Paul Hemmer Companies December 2007 - September 2009
Caton Commercial Real Estate September 2000 - November 2007
IRIS USA April 1994 - June 2000
DHI Corp February 1985 - April 1994
Skills
Home Depot, Customer Retention, Costco, Lowes, New Business Development, Relationship Development, Key Account Management, Team Leadership, National Account Sales, Inter-personal, National Accounts, Retail, Sales Management, Selling, Sales, Strategy, CRM, Marketing, Management, Start-ups, Leadership, Sales Presentations, Sales Process, Product Development, Strategic Planning, Sales Operations, Marketing Strategy, Account Management, Contract Negotiation, Direct Sales, Pricing, Business Development, Strategic Partnerships, B2B, Competitive Analysis, Income Statement, Consumer Products, Forecasting, Trade Shows, Market Planning, Negotiation, Product Marketing, Merchandising, Cold Calling, Cross-functional Team..., Team Building, Networking, E-commerce, Program Management, Executive Management
Education
Miami University 1982 — 1983
MA, Education
Saginaw Valley State University 1980 — 1982
BA, Biology, Physical Education
Grissim Metz Andriese Associates April 1998 - Present
Nudell Architects 1996 - 1998
UHY Advisors (formerly Follmer, Rudzewicz & Co.) 1993 - 1995
FTD 1990 - 1993
Skills
Submittals, Sustainability, Management, Business Strategy, Business Planning, Strategic Planning, Business Analysis, Process Control, Facilities Management, Office Administration, Resource Management, Contract Negotiation, Special Project..., Solution Implementation, Contract Management, Office Management, Process Management, Personnel Supervision, Purchasing Negotiation, Accounting, Budgets, Account Reconciliation, Year End Close, Client Billing, Accounts Payable, Accounts Receivable, Bank Reconciliation, Human Resources, Benefits Administration, Payroll, Employee Training, Performance Reviews, Marketing, Marketing Submittals..., Marketing Communications, Marketing Strategy, Digital Marketing, Digital Photography, InDesign, Photoshop, Deltek Vision, Deltek
Education
Schoolcraft College 2010 — 2013
Business Administration Transfer Program
Madonna University 1995 — 1996
Business
The Morack Group October 2010 - Present
Rent-A-Center March 2013 - Present
Transamerica August 2011 - October 2012
Bryant & Stratton College January 2011 - April 2011
US Bank March 2007 - October 2010
Pennsylvania Turnpike Commission October 2000 - March 2007
Rite Aid December 1998 - October 2000
Redbook/Teleflora 1995 - 1998
FTD 1992 - 1995
Metrophone 1984 - 1988
Skills
Training, Team Building, Leadership, Coaching, Management, Sales, Employee Training, Marketing, Performance Management, Operations Management, Public Speaking, Strategic Planning, Program Management, Sales Management, Process Improvement, Customer Satisfaction, Leadership Development, Customer Service, Business Planning, Marketing Strategy, Small Business, Call Centers, Sales Operations, Personal Development, Retail, Account Management, Time Management, Business Development, Consulting, Management Consulting, Selling, New Business Development, Organizational..., Strategy, Change Management, Business Strategy, Budgets, Staff Development, Team Leadership, Recruiting, Customer Retention, Team Management, Networking, Banking, Cross-functional Team..., Insurance, Entrepreneurship, Start-ups, Executive Coaching
Education
Eastern University 1992 — 1994
MBA, business, 3.85
Forest City Regional 1976 — 1980
Academic
ALDI Stores August 2012 - Present
FTD April 2008 - August 2012
FTD Inc April 2008 - August 2012
Glaser Technology Inc. March 2006 - April 2008
Glaser Technology March 2006 - April 2008
IPS, Inc August 2004 - March 2006
Integrated Performance Systems, Inc. 2004 - 2006
Terco Computer Systems January 2000 - March 2004
Skills
Active Directory, Troubleshooting, Networking, Microsoft SQL Server, Project Management, XP, VPN, VMware, Servers, Computer Hardware, Windows Server, Help Desk Support, Norton Ghost, Microsoft Exchange, BMC Remedy, DNS, Technical Support, Windows 7
Education
McHenry County College
McHenry County College
AAS Degree, Computer Information Systems
DeVry University August 2015 - Present
Ashley Furniture Industries December 2014 - August 2015
DeVry University 2013 - 2014
The Chicago School of Professional Psychology 2013 - 2013
Olivet Nazarene University 2008 - 2013
FTD 2011 - 2012
Argosy University 2004 - 2008
Saint Scholastica Academy 2002 - 2004
Skills
Interviews, Enrollment Management, Management, Staff Development, Counseling Psychology, Leadership, Higher Education, Student Counseling, Career Development, Conflict Resolution, Resume Writing, Sales Management, Admissions, Student Engagement, Student Affairs, Adult Education, Sales Operations, Customer Retention, Employee Training, Recruiting, Mental Health Counseling, Higher Education..., Academic Administration, Marketing, Student Recruiting, Academic Advising, Campus, Retaining Customers, Psychotherapy, Organizational..., Career Assessment, Cover Letters, Mock Interviews, Crisis Intervention, Educational Leadership, Job Search Strategies, Training, Career Counseling, Cross-functional Team..., Customer Service, New Business Development
Education
Illinois School of Professional Psychology, Chicago Campus
MA, Professional Counseling
Saint Mary's College
Bachelor of Arts, English
Mesirow Financial June 2015 - Present
Gaines Investment Trust December 2013 - October 2014
FTD June 2013 - November 2013
American Marketing Association March 2012 - May 2013
Chicago Slaughter May 2012 - August 2012
Pheasant Run Resort May 2011 - August 2012
Skills
Marketing Communications, Marketing Strategy, Market Research, Project Management, Sales Process, Leadership, Motivation, Dedicated Professional, Listener, Fast Learner, Coachable, Reliability, Highly responsible, Teamwork, Customer Service, Creativity, Friendliness, Microsoft Office, Advertising, Time Management
Education
Illinois State University 2009 — 2013
Bachelor of Science (BS), Marketing, 3.22 / 4.00
PartsTrader LLC June 2013 - Present
Emtec Inc. May 2011 - November 2012
CCC Information Services January 1996 - April 2010
FTD February 1990 - October 1994
Skills
Account Management, Direct Sales, Inside Sales, Sales Support, Sales Management, Lead Generation, Sales Operations, Sales Process, Cross-functional Team..., Customer Service, Customer Satisfaction, Customer Retention, Technical Training, Troubleshooting, Salesforce.com, Microsoft CRM, Leadership, Sales Letters, Customer Focus, Client Liaison, Customer Insight, Customer Analysis, Customer Support, Customer Relations, Report Writing, Training & Development, Training Delivery, Training Skills, Instructor-led Training, SaaS, Technical Documentation, Oracle Fusion Middleware, Oracle Reports, Oracle E-Business Suite, PeopleSoft, Hyperion HFM, Essbase, OBIEE, Microsoft Excel, Microsoft Word, Microsoft Dynamics, microsoft lync, Lotus Notes, Hands-on Training, Corporate Events, Email Marketing, Prospecting Skills, Online Research, Collections, Event Management
Education
National-Louis University 1999 — 2001
MBA, Masters in Business Administration
Dominican University 1984 — 1986
BBA, Business Administration
Morton College 1981 — 1983
Associates, Computer Science
Morton East
high school, general
Galley Support Innovations September 2010 - Present
CCSGI, Inc May 2005 - December 2010
FTD March 2007 - April 2010
Skills
Call Centers, Leadership, Process Improvement, Team Building, Customer Service, Call Center, Troubleshooting, Program Management, Strategic Planning, Operations Management, CRM, Coaching, Contract Negotiation, Training, Management, Cross-functional Team..., Account Management, Change Management, Team Leadership, Sales, Vendor Management, Strategy, New Business Development, Budgets, Manufacturing, Marketing, Project Management
Education
Gettysburg College 2002 — 2005
MBA
RR Donnelley May 2012 - Present
Bsitedesign January 2009 - September 2015
TEKsystems August 2010 - May 2012
TEKsystems February 2009 - August 2009
Encyclopedia Britannica October 2006 - January 2009
FTD 2003 - 2006
Skills
Dreamweaver, Flash, Fireworks, Premiere, HTML, After Effects, jQuery, CSS, Illustrator, InDesign, ActionScript, Macromedia Director, Web Design, ImageReady, Photoshop, HTML + CSS, CMS, XP, QuarkXPress, Mac OS X, Windows, Windows 95, Cross-browser..., Flash Design, Adobe Fireworks, Email Marketing, Graphics, JavaScript, OS X, Layout, Brochures, Catalogs, User Interface Design, Logo Design, Interaction Design, Adobe Creative Suite, Graphic Design, Banners, Animation, User-centered Design, 3D Studio Max, Flash Animation, Mac, Windows XP, SEO, Web Development, User Interface
Education
DePaul University 2009 — 2014
Masters Program, Computer Graphics and Motion Technology
Illinois Institute of Art 1998 — 2003
Bachelor of Fine Arts, Multimedia and Web Design
TurboTitleLoan.com January 2013 - Present
Cision October 2012 - January 2013
Workflow.com October 2007 - September 2012
Clarity Consulting March 2003 - August 2007
Microsoft June 2007 - July 2007
Echo Global Logistics November 2006 - May 2007
Motorola Mobile Devices March 2006 - August 2006
Crate & Barrel December 2003 - March 2006
Aramark June 2005 - August 2005
FTD March 2003 - October 2003
Skills
.NET, C#, Microsoft SQL Server, ASP.NET, ASP.NET MVC, Agile Methodologies, Visual Studio, T-SQL, LINQ, WPF, Web Applications, Scrum, IIS, Windows Services, .NET Compact Framework, AJAX, Design Patterns, NHibernate, JavaScript, Requirements Gathering, jQuery, XML, Windows Mobile, SSIS, Autofac, Dependency Injection, Technical Documentation, HL7, Microsoft Technologies, Web Services, SQL, NUnit, WinForms, Functional..., HTML, AutoMapper, Certified Scrum Master..., Entity Framework, Automation, Domain Modeling, Relational Data Modeling, N-tier, Technology Integration, HTTP, FTP, Winsock, Software Development...
Education
Loyola University of Chicago 1994 — 1998
Computer Science
Glenbrook South 1990 — 1994
High School
FTD February 2015 - Present
Independent Consultant October 2012 - February 2015
The Allant Group June 2010 - September 2012
Piocon Technologies, Inc. July 2008 - June 2010
DoubleClick 2007 - 2008
Organon Pharmaceuticals as an Independent Consultant 2001 - 2007
Organon Pharmaceuticals (client of Braun Consulting) 2000 - 2001
Skills
ETL, Data Warehousing, Database Marketing, Oracle, SQL, PL/SQL, Direct Marketing, Dimensional Modeling, Database Design, Email Marketing, Email Marketing Software, Data Integration, Loyalty Marketing, SDLC, CRM, Databases, Data Warehouse..., Business Intelligence, Unix, Visio, Data Modeling, Business Objects, OBIEE, Enterprise Architecture, Teradata, Informatica, Dashboard, Cognos, Integration, Business Analysis
Education
Eastern Illinois University 1989 — 1993
Bachelor of Science (BS), Computer Management
Quality Signs 1992 - Present
Digital Expressions 1992 - Present
FTD 1992 - 1994
Self-Employed 1988 - 1992
Blackhawk Technical College 1984 - 1988
Prison 1981 - 1984
Litton Industries 1979 - 1981
Union Oil Company 1975 - 1978
Retail 1970 - 1972
Skills
Digital Printing, In-store Marketing, Visual Displays, Trade Show Graphics, Graphics, Canvas Prints, Wide Format Printing, Large Canvas Prints
Education
University of Minnesota-Twin Cities
MA in Business Education
Ferris State University
B.S. Distributive Education
Seaholm High School
US Navy
Machinest Mate
Gogo October 2014 - Present
FTD May 2014 - October 2014
FTD January 2012 - May 2014
Elegante Cuisine, Inc July 2010 - December 2011
Frontier Management Group May 2008 - September 2008
Skills
Advertising, Email Marketing, Marketing, Salesforce.com, Customer Service, Marketing Communications, Public Relations, Microsoft Office, Management, Microsoft Excel, Outlook, Building Relationships, Office Administration, Creative Strategy, Impact-X (Acxiom..., Omniture, Partnership Marketing, Account Management, Salesforce Administrator, Communications, Photoshop, Organizing, Product Marketing, Business Objects, Web Analytics, E-commerce, Landing Page..., Teamwork, Event Planning, Illustrator, Staff Managment, Excel, Developing Client..., Creative Problem Solving, Macromedia Contribute, Meeting Planning, Staff Training, Oral Communications, Communication Written, Caterease Software, Efficiencies, Goal Oriented, Multitasker, Determination, Prioritization, Team Player, ExactTarget, FICO
Education
Eastern Illinois University 2006 — 2010
Bachelor of Arts, Communications; Public Relations; Advertisment
Hinsdale South High School
FTD April 2015 - Present
FTD August 2013 - April 2015
FTD June 2012 - August 2013
FTD March 2010 - June 2012
FTD September 2007 - March 2010
FTD June 2006 - September 2007
Skills
Client/server, Firewalls, Computer Hardware, Process Improvement, Switches, Visual Basic, Data Center, System Administration, Operating Systems, XP, Windows, TCP/IP, Windows 7, Service Desk, Windows Server, Laptops, Active Directory, Technical Support, Help Desk Support, Microsoft SQL Server, Troubleshooting, Blackberry Enterprise..., VPN, Hardware, Networking, Software Documentation, Windows XP
Education
Eastern Illinois University 2002 — 2006
Bachelor's degree, Computer and Information Sciences, General
Platinum Autobody Volo September 2005 - Present
Platinum Collision June 1997 - November 2005
Akzo Nobel Car Refinishes 1990 - 1997
FTD 1985 - 1990
Icom Systems 1982 - 1990
Century 21 1984 - 1987
Skills
Automotive Aftermarket, Automotive, Automobile, Sales Management, Team Building, Training, Customer Service, Management, Vehicles, Automotive Repair, Business Planning, Management Consulting, Customer Satisfaction, Profit, Customer Retention, Business Strategy, Parts, Purchasing, Inventory Management, Sales Process, Operations Management, Sales Operations, B2B, Process Improvement, Marketing, Paint, Lean Manufacturing, Collision, Motorcycle, Direct Sales, Insurance, Leadership, Team Leadership, Business Development, Fleet Management, Continuous Improvement, Forecasting, Warranty, New Business Development, Negotiation, Dealers, Sales, P&L, Six Sigma
Education
Madison Area Technical College 1981 — 1983
Bachelor of Applied Science (B.A.Sc.), Computer Programming
Samba Days October 2013 - Present
Echo Muse Farm 2013 - Present
FTD December 2012 - October 2013
Groupon January 2011 - December 2011
Yellow Pages Group / Groupe Pages Jaunes – Canada June 2007 - January 2011
GoodLife Fitness December 2004 - April 2008
G&K Services July 2006 - July 2007
Skills
Online Advertising, Account Management
Education
George Brown College
Copy writing
George Brown College
Social media certificate, Marketing
University of Guelph
Sustainable Urban Horticulture/Agriculture
University of Toronto
E-Business and Web Marketing
Illinois Center for Broadcasting October 2011 - Present
Edge on air June 2012 - July 2012
Clear Channel Communications December 2011 - April 2012
Party City September 2011 - November 2011
FTD December 2010 - August 2011
Skills
Radio Broadcasting, Broadcast Television, Video Editing, Video Production, Television Producing, script writing, Voice Over, On-air Hosting, Promotions, On-camera Talent, Web Design, Editing, Blogging, Camera, Avid Media Composer, Voice Acting, Radio Producing, Facebook, Copywriting, Broadcast Journalism, Media Production, Film Production, Media Relations, Avid, Screenwriting, Advertising, Video, Social Networking, Videography, Mac, News Writing, Sound, Radio Promotions, Podcasting, Radio, New Media, Producing, Broadcast, Multimedia, Adobe Audition, Social Media Marketing, Entertainment, Final Cut Pro, Camera Operating, Audio Editing, Film, Television, Social Media, Radio Host, Digital Media
Education
Illinois Center for Broadcasting-Lombard Campus 2011 — 2012
Mallinckrodt Pharmaceuticals January 2015 - Present
fkiQuality LLC April 2005 - Present
Chicago Deming Association January 2004 - Present
Northern Illinois University January 2009 - Present
GyM S.A. December 2011 - Present
Northern Illinois University 2007 - Present
Shell November 2008 - December 2013
Federal Home Loan Bank of Seattle July 2013 - September 2013
PepsiCo October 2008 - July 2011
FTD December 2009 - March 2010
Skills
Six Sigma, Lean Manufacturing, Business Management, QFD, Process Modeling, Value Stream Mapping, Kaizen, DMAIC, Business Process..., Process Mapping, Process Engineering, Process Improvement, Change Management, Management Consulting, Industrial Engineering, Metrics, Continuous Improvement, Business Process Mapping, Cross-functional Team..., Management, Performance Improvement, Black Belt, Project Management, Quality Management, Supply Chain, Manufacturing, Operational Excellence, TQM, Operations Management, Business Process, Quality Assurance, Process Management, Supply Chain..., Business Transformation, Root Cause Analysis, 5S, Leadership, Quality System, SPC, Supply Chain Management, Outsourcing, Minitab, Program Management, Process Simulation, Coaching, Visio, Lean Tools
Education
Harvard Business School 2008 — 2008
Diploma, Operations Strategy
QFD Institute 1997 — 1997
Diploma, QFD Master Class
University of Illinois at Urbana-Champaign - College of Business 1990 — 1992
MBA, Information Technology
Northern Illinois University 1988 — 1990
M. Sc., Industrial Engineering
SS CC Recoleta 1965 — 1977
FTD June 2008 - October 2012
JPMorgan Chase October 2005 - March 2008
The Home Depot November 2002 - September 2005
ABN AMRO July 2000 - November 2002
Skills
Income Statement, Business Process..., Relationship Management, Change Management, Risk Management, Sales Management, Training, Recruiting, Retail, Management, Customer Satisfaction, Call Center, Finance, Cross-functional Team..., Operations Management, Process Improvement, Forecasting, Product Management, Business Strategy, Call Centers, Team Building, Business Development, Strategy, Leadership, E-commerce, P&L
Education
Northwestern University - Kellogg School of Management 1999 — 2001
MBA, Finance and Technology
Indiana University Bloomington 1990 — 1994
Bachelor of Science (B.S.)
Highland Park High School 1986 — 1990
FleetMatics April 2012 - Present
Accertify, Inc. April 2011 - April 2012
United Airlines May 2010 - April 2011
FTD December 2005 - May 2010
Avis Budget Group 1994 - 2004
Skills
Sales Management, Sales Process, Account Management, Marketing Strategy, Contract Negotiation, Sales Operations, Consultative Selling, New Business Development, Prospecting, Sales Presentations, Sales, Qualifying Prospects, Salesforce.com, Management, Marketing, Leadership, Customer Retention
Education
Keller Graduate School of Management of DeVry University
MBA, Business/Marketing
University of Illinois at Chicago
BA, communications
Uline December 2009 - Present
FTD December 2008 - December 2009
OfficeMax Inc. December 2007 - December 2008
OfficeMax October 2006 - December 2007
Boise Office Solutions/OfficeMax June 2000 - November 2006
Boise Office Solutions/OfficeMax June 2000 - November 2006
Skills
Business Analysis, Software Development, Website Development, Requirements Analysis, Requirements Gathering, Quality Center, Quality Assurance, E-commerce, Web Project Management, Retail, B2B, Web Applications, Google Analytics, MS Project, Clarizen, Business Strategy, Strategic Planning, Web Design, Web Services, E-commerce Optimization, E-commerce SEO, SEM, Data Analysis, Mobile Internet, Mobile Web Design, Mobile Devices, Mobile Technology, Intranet, SQL, WebTrends Analytics, Competitive Analysis, Use Case Analysis, Use Case Diagrams, Business Process..., Business Process Design, Tealeaf, Gomez, Usability, Usability Testing, Ariba, SAP SRM, SDLC, Web Analytics, Business Process, Email Marketing, Web Development, Process Improvement, Vendor Management
Education
Marquette University 2003 — 2006
MBA, IT Business
University of Wisconsin-Whitewater 1997 — 2001
BA, Computer Technologies
Follett Higher Education Group April 2009 - Present
FTD November 2007 - November 2008
Jon-Don April 2006 - November 2007
Serta Mattress CO April 2004 - April 2006
Skills
Microsoft Office 2007, Microsoft Excel, Microsoft Access, Data Analysis, Strategic Planning, Marketing Strategy, Marketing Communications, Product Marketing, Vendor Relationships, Vendor Managed Inventory, Supplier Negotiation, Direct Marketing, Organization, Communication Skills, JIT, Salesforce.com, Customer Support
Education
Robert Morris College 2003 — 2004
Associate of Arts and Sciences (AAS)
Eastern Illinois University 1997 — 1998
General Study
FTD Companies, Inc. July 2015 - Present
Freelance May 2014 - Present
FTD November 2014 - July 2015
The Young Professionals Club February 2013 - May 2014
Dominican University February 2012 - May 2014
Northwestern Mutual-McTigue Financial Group April 2013 - January 2014
Applied Systems May 2013 - August 2013
Education
Dominican University 2010 — 2014
Bachelor of Arts (BA)
Ventas, Inc. March 2012 - Present
The John Marshall Law School June 2011 - March 2012
CS STARS July 2010 - June 2011
Littelfuse June 2009 - July 2010
Exogen Healthcare February 2008 - January 2009
Critical Technology Solutions January 2007 - February 2008
Paxton Networking Solutions February 2006 - February 2008
FTD December 2005 - October 2006
Critical Technology Solutions November 2004 - January 2006
CCC Information Services December 2003 - November 2004
Skills
Active Directory, SCCM, Microsoft Exchange, VMware ESX, Blackberry Enterprise..., vSphere, Citrix, Troubleshooting, Backup Exec, SCOM, System Administration, Powershell, Windows Server, DHCP, Team Leadership, ITIL, Hardware, IIS, Help Desk Support, Technical Support, TCP/IP, DNS, VMware
Education
DeVry University 2000 — 2004
BA, Computer Science
Eastern Illinois University 1995 — 1997
Business Management
Aristocrat Technologies, Inc. March 2005 - Present
FTD 1997 - 2005
Chicago Board Options Exchange 1995 - 1998
FutureSource 1990 - 1995
Amoco Technologies 1982 - 1990
Amoco Technology 1982 - 1990
Amoco Research Center 1982 - 1990
Standard Oil 1982 - 1990
Education
Elmhurst College 1995 — 2000
Vincennes University 1980 — 1982
AS, Laser Electro-Optics
JPMorgan Chase June 2013 - Present
Havi Global Solution September 2007 - June 2013
FTD June 2006 - September 2007
Linfox 2005 - 2006
Alesco Pty Ltd June 2004 - July 2005
Synnex Australia Pty Ltd April 2004 - June 2004
Skills
Analytics, Forecasting, Supply Chain, Business Analysis, Analysis, Logistics, Supply Chain Management, Management, SSRS, SAS, Leadership, Market Analysis, Predictive Analytics, Project Management, Supply Chain..., Access, Training, Marketing Analytics, Business Intelligence, Procurement, Global Customer Service, Business Process..., Business Development, Retail, SQL, Operations Management, Manugistics, Supply Chain Consulting, Tableau, Demand Forecasting, Business Analytics, Data Warehousing, Marketplace Analytics, Siebel, Statistical Modeling, Research Project..., Marketing Communications, Marketing Science, Promotions, Segmentation, Competitive Analysis, Software Documentation, Supply Chain Operations, Weather Analytics, Business Strategy, Customer Insight, Strategic Marketing, Web Analytics, Public Speaking
Education
Monash University 2000 — 2004
Commerce, Econometrics and Business Statistics
Huntingtower School 1993 — 1999
Travelers April 2015 - Present
Travelers July 2010 - Present
FTD June 2007 - July 2010
FTD.com October 2002 - June 2007
Flowers USA January 1999 - January 2002
Central Maine Power Company January 1997 - January 1999
Skills
Training, Process Improvement, Program Management, Organizational..., Project Planning, Customer Service, Quality Assurance, Coaching, CRM, Management, Leadership, Team Building, Call Centers, Human Resources, Strategy, Online Marketing, Call Center, Change Management, Strategic Planning, Testing, Marketing
Education
Thomas College 1998 — 2000
Masters, Computer Technology Education
Hobart and William Smith Colleges 1991 — 1995
BA, Environmental Science
Wayland Academy 1987 — 1991
The University of Queensland
Market Performance Group May 2015 - Present
Additional Languages Known February 2010 - Present
Skills January 2010 - Present
Additional Certificates Completed October 2008 - Present
Atasi and Associates January 1993 - Present
Camuto Group October 2014 - April 2015
Pearson April 2011 - July 2014
Village of Hinsdale August 2007 - June 2014
FTD March 2011 - March 2014
Advanced Technology and Associates January 2008 - December 2013
Skills
Marketing, Customer Service, Leadership, Advertising, Sales, Management, Public Speaking, Social Media Marketing, Social Media, Team Building, Social Networking, CRM, Training
Education
Keller Graduate School of Management of DeVry University 2005 — 2008
MBA, Business Administration
Benedictine University 1997 — 2000
BA Sociology, Sociology
University of Illinois 1995 — 1997
Business/Communications
College of Dupage 1991 — 1994
AA Business Administration, Business Administration
Vista Technologies 1999 - 2000
FTD 1998 - 2000
Chicago Board of Options Exchange 1996 - 1998
Enterprise Systems 1995 - 1996
Skills
Books, Microsoft SQL Server, Software Documentation, Testing, Published Author, Databases, Database Design, Software Development, Fiction, Visual Basic, Publishing, Creative Writing, Editing
Education
Illinois Institute of Technology 1990 — 1994
BS, Mathematics, biology
Signode Industrial Group LLC July 2015 - Present
FTD January 2013 - May 2015
Batory Foods Inc April 2009 - January 2013
AFN 2008 - 2009
Skills
Logistics, Inventory Management, Transportation, Strategic Sourcing, Sourcing, Global Sourcing, Shipping, Management, Product Development, Negotiation, Logistics Management
Education
Indiana University Bloomington 2000 — 2006
Bachelors, Public Management
Indiana University Bloomington 2000 — 2005
Datapipe October 2014 - Present
Accenture Interactive January 2014 - October 2014
Accenture Interactive April 2013 - January 2014
Micros Retail Systems January 2011 - April 2013
IT Convergence July 2007 - January 2011
Insurance Auto Auctions 2005 - 2007
FTD 2002 - 2005
Successories 1998 - 2002
Skills
Requirements Analysis, Business Analysis, SDLC, Business Intelligence, ERP, Oracle, Software Project..., Oracle E-Business Suite, SQL, Project Management, SaaS, Disaster Recovery, Data Center, Cross-functional Team..., ITIL, CRM, Databases
Education
Elmhurst College 2004 — 2006
Bachelors, Information Technology
Cook County Hospital April 2013 - Present
FTD May 2008 - April 2013
FTD February 2006 - April 2013
Skills
XP, Help Desk Support, Computer Hardware, Windows 7, Technical Support, Troubleshooting, Hardware, Operating Systems, Active Directory, TCP/IP, VMware, Windows Server, VPN, Networking, Servers, Disaster Recovery, Printers, Service Desk, WAN, System Administration, Cisco Technologies, Laptops, Routers, Windows XP, Citrix
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Master's degree, Computer and Information Systems Security/Information Assurance
DeVry 2002 — 2006
Bachelor's degree, Computer Systems Networking and Telecommunications
Joliet Junior College
Computer Forensics
Citrix August 2013 - Present
RKON Technologies February 2011 - August 2013
Kantar IT Partnership March 2008 - February 2011
Argent Software February 2007 - March 2008
FTD May 2006 - February 2007
Geek-a-byte Computer Solutions 2002 - May 2006
Skills
Citrix, Virtualization, Cloud Computing, Windows Server, Microsoft SQL Server, Citrix Metaframe, Servers, VMware ESX, Troubleshooting, Firewalls, Unix, Active Directory, Microsoft Exchange, Data Center, Linux, Disaster Recovery, VMware
Education
Illinois State University 1999 — 2001
none, physics
Coal City High School
FedEx Freight February 2001 - Present
FedEx Services February 2001 - Present
Extendicare 2000 - Present
Florist Transworls Delivery 1988 - Present
FTD.COM 1988 - Present
Florists' Transworld Delivery Inc 1988 - Present
CP Chips 2001 - 2009
FTD INC November 1988 - December 1999
FTD 1990 - 1999
Skills
Desktop Support, Customer Service, Transportation, Logistics, Field Support Specialist, PMP, Sales Management, Process Improvement, Technical Support, Project Planning, Warehousing, Vendor Management, Microsoft Excel, Freight, Operations Management, DB2, PeopleSoft, Quality Assurance, Analysis, Servers, Software Documentation
Education
Adolfo Grana Rivera High School 1972 — 1976
High School Diploma, General Studies
Inter-American University of Puerto Rico-Arecibo Campus
Associate's degree, Electrical and Electronics Engineering
FTD August 2008 - Present
FTD 2007 - Present
MTC Performance June 2005 - February 2007
PricewaterhouseCoopers 1998 - 2001
Amerin May 1996 - February 1997
Fleet Bank. (now Bank of America) February 1985 - April 1996
Skills
SDLC, Agile Methodologies, Software Development, Business Analysis, IT Strategy, SQL, Process Improvement, Quality Assurance, Program Management, Software Quality..., Project Management, Integration, Quality Center, SaaS
Education
Northeastern Illinois University 2002 — 2005
BS, Computer Science
Knox College 1981 — 1984
Economics
Alliance Data February 1996 - Present
FTD 1990 - 1996
Kelly Services 1984 - 1990
Education
Wayne State University 1983 — 1987
Master of Business Administration (M.B.A.), Accounting & Economics
Michigan State University 1979 — 1983
Bachelor’s Degree, Finance
ASCD September 2014 - Present
Herff Jones July 2013 - September 2014
Herff Jones January 2008 - July 2013
Herff Jones February 2003 - December 2007
Lifestart Wellness Network April 2002 - August 2002
AAA Chicago Auto Club April 2001 - February 2002
FTD June 2000 - August 2000
Skills
Email Marketing, Direct Marketing, CRM, Dreamweaver, Database Marketing, HTML, Photoshop, Illustrator, CSS, ActionScript, Value Based Selling, Marketing, Trade Shows, Facebook, Salesforce.com, Social Media Marketing, Social Media, Online Advertising, Marketing Communications, Marketing Strategy, Lead Generation, Content Strategy, Advertising, Brand Development, Marketing Management, E-commerce, Market Research, Social Networking, Brand Management, Publishing, Copywriting, Competitive Analysis, Product Marketing, Direct Mail, Sales, Digital Marketing, Strategy, Sales Process, Online Marketing, Integrated Marketing
Education
Quinlan School of Business, Loyola University Chicago 2003 — 2006
M.B.A., Marketing
Illinois State University 1996 — 2000
Bachelor of Science, Marketing, Business Information Systems
Ace Hardware August 2012 - Present
ULTA Beauty June 2010 - August 2012
ULTA Beauty June 2008 - June 2010
FTD July 2006 - June 2008
Skills
Email Marketing, Facebook, Social Media, Event Planning, E-commerce, Social Media Marketing, Marketing Strategy, Retail, Marketing, Marketing Communications, Integrated Marketing, Social Networking, Digital Marketing, Brand Development, Direct Marketing, Trade Shows
Education
Eastern Illinois University 2000 — 2003
Bachelor's, Journalism
Fannie May Confections Brands Inc. December 2013 - Present
FTD April 2010 - December 2013
Calendars.com June 2009 - May 2010
Nola's Cup September 2004 - February 2009
coolsavings.com 1996 - 2000
Skills
Email Marketing, Web Marketing, Affiliate Marketing, Online Advertising, SEM, Interactive Marketing, E-commerce, Social Media, Consumer Shopping..., Google PLA, Online Marketing, Social Media Marketing, Marketing Strategy, PPC, CRM, Sales, Marketing, Omniture, Digital Strategy, Multi-channel Marketing, Lead Generation, Analytics, Management, Strategic Planning, Mobile Marketing, Customer Acquisition, Google Analytics, Direct Marketing, SEO, Digital Marketing, Web Analytics, Advertising
Education
Illinois State University 1989 — 1993
Village of Schaumburg January 2013 - Present
FTD September 2012 - Present
FTD August 2011 - September 2012
Staples Business Advantage July 2008 - August 2011
ITT Technical Institute August 2004 - May 2010
Corporate Express November 2004 - July 2008
Frain Group August 2003 - November 2004
Skills
Data Center, Servers, Program Management, Project Management, Salesforce.com, E-commerce, Process Improvement, Cross-functional Team..., Business Analysis, SDLC, Team Building, Team Leadership, Account Management, Strategic Planning, Integration, Access, B2B, Visio, Vendor Management, Customer Service
Education
Lewis University 2002 — 2004
MBA, MIS
Eastern Illinois University 1998 — 2002
Bachelors, Computer Management
FTD September 2004 - Present
1800flowers.com 2009 - 2012
ACCPAC 1994 - 2004
Education
Dowling College
FTD January 2010 - Present
CheckFree January 2006 - January 2010
Phillip's Interior Plants & Displays August 1996 - July 2003
Skills
Customer Satisfaction, PeopleSoft, Microsoft Excel, Microsoft Word, PowerPoint, Troubleshooting, Inventory Management, Process Scheduler, Proposal Writing, Purchasing, Avaya, Publicity, Front Office, Call Center, Vendor Management, Process Improvement, Newspaper, Team Building, Training, Customer Service, Call Centers, Customer Experience
Education
Eastern Illinois University 1992 — 1996
Botany
Consulting January 2010 - Present
FTD August 2006 - September 2008
AVP Pro Beach Volleyball Tour June 2005 - September 2008
Brash Entertainment 2007 - 2008
Activision, Inc January 2001 - January 2006
EVP Home Entertainment January 1988 - January 1998
Skills
Mergers & Acquisitions, Entertainment, Finance, Start-ups, Venture Capital, Digital Media
Education
Hofstra University
U-M College of Engineering Office of Advancement August 2004 - Present
Extra Touch Florist Association August 2001 - May 2003
FTD December 1988 - August 2001
Skills
Graphic Design, InDesign, Adobe Creative Suite, Interaction Design, User Interface Design, Mac, Web Design, Dreamweaver, Typography, Art, Photoshop, Multimedia, Newsletters, Graphics, Logo Design, Layout, User Experience, Illustrator, Social Media
Education
Ferris State University 1978 — 1980
Visual Communications
OfficeMax, Inc. August 2006 - Present
Syndicate Sales, Inc. December 2004 - July 2006
FTD October 2000 - December 2004
Skills
Visual Merchandising, Inventory Management, Purchasing, Retail, Assortment, Strategic Planning, Merchandising, Inventory Control, Profit, Pricing, Marketing Strategy, P&L Management, Forecasting, Global Sourcing, Negotiation, Planograms
Education
Indiana University - Kelley School of Business
Master of Business Administration (MBA), International Business
Teikyo Marycrest University
Bachelor of Arts (BA), Business Management
Textura Corporation April 2014 - Present
Groupon January 2013 - April 2014
Fidelity National Information Services November 2011 - February 2013
TransUnion April 2009 - November 2011
FTD May 2006 - April 2009
Skills
CCNA, Juniper, F5, Cisco Switches, CA Spectrum, Cisco Nexus, Cisco IOS, Telecommunications, F5 BigIP, ASA, Cisco Technologies, Firewalls, Data Center, VPN, Networking, WAN, Routers, VMware
Education
Devry 2001 — 2005
B.S. Communications and Network Mgmt., Communication
DeVry University
Bachelors degree telecommunications management
FTD June 2004 - Present
Ernst & Young September 1999 - June 2004
Skills
Financial Modeling, Financial Analysis, Financial Planning, Financial Reporting, Financial Accounting, Strategic Planning, Longview, Cognos, JD Edwards, Microsoft Excel, Cash Flow, Consolidation, Finance, Team Leadership, Sarbanes-Oxley Act, GAAP, Revenue Recognition, Sarbanes-Oxley, US GAAP, Access, Budgets, Strategic Financial..., Forecasting, Process Improvement, Income Statement, SEC filings, Analysis, Auditing, Mergers & Acquisitions, Account Reconciliation, Financial Audits, P&L, Pricing, Cost Accounting, Executive Management, Internal Controls, SAP, External Audit, Accounts Receivable, General Ledger, Internal Audit
Education
Michigan State University - The Eli Broad College of Business 1995 — 1999
BS, Accounting
Thomson Reuters, Tax & Accounting June 2012 - Present
CENGAGE LEARNING September 2001 - June 2012
CON-WAY TRANSPORTATION SERVICES February 1999 - August 2001
LOWRY COMPUTER PRODUCTS, INC. May 1998 - February 1999
Orlando Regional Hospital December 1996 - May 1998
Parrish Medical Center January 1994 - December 1996
Little Caesars Pizza December 1988 - January 1994
Williams International December 1986 - January 1989
FTD June 1983 - December 1986
Skills
Microsoft Excel, Account Management, Project Management, Strategic Planning, Team Building, Microsoft Office, Customer Service, Team Leadership, Management, Program Management, Sales, Social Media, Training, Human Resources, Process Improvement, Project Planning, Event Planning, Analysis, PowerPoint, Sales Management, Leadership
Education
Brevard Community College 1995 — 1995
Medical Terminology, 4.0
Oakland Community College 1988 — 1988
Speedwriting Shorthand, 4.0
Southwest Oakland Vocational Education Center 1981 — 1983
Certificate, Data Processing
Walled Lake Western High School 1979 — 1983
Diploma, General Studies
RSA Medical November 2013 - Present
FTD May 2009 - November 2013
FTD November 2004 - May 2009
Dominican University 1999 - 2004
Skills
Linux, Jenkins, XP, SQL, Selenium, Robot Framework, Quality Center, MySQL, SoapUI, Mercury QuickTest Pro, Microsoft Office, Agile Methodologies, Performance Testing, QTP, Test Planning, JMeter, TFS, Databases, Software Quality..., Regression Testing, Test Automation, User Acceptance Testing, Test Cases, SDLC, Scrum, SOAP, Windows XP
Education
Dominican University 2003 — 2008
Master of Business Administration (MBA), Management Information Systems, General
Dominican University 1999 — 2003
Bachelor of Science (B.S.), Computer Science
In The Swim November 2001 - Present
TMP Worldwide 1999 - 2001
FTD 1994 - 1998
Skills
Web Analytics, Digital Marketing, SEM, Web Marketing, Online Advertising, E-commerce, SEO, Social Media Marketing, Marketing Strategy, Google Analytics, Marketing, Direct Mail, Sales
Education
Illinois State University 1990 — 1994
Bachelor of Science
FTD Companies, Inc. (formerly Provide Commerce) April 2009 - Present
FTD March 2009 - Present
Williams-Sonoma, Inc. - Williams Sonoma, Pottery Barn/Kids/Teen, West Elm 2004 - 2008
The Holmes Group 2000 - 2004
Syratech Corporation 1999 - 2000
Georgia-Pacific Corporation 1996 - 1999
Skills
Continuous Improvement, Cross-functional Team..., Manufacturing, Packaging, Process Improvement, Product Development, Supply Chain, Purchasing, Management, Supply Chain Management, Inventory Management, Lean Manufacturing, Forecasting, Project Management
Education
Michigan State University 1990 — 1996
Bachelor's Degree, Packaging Engineering
Michigan State University 1990 — 1996
Bachelor of Science (B.S.), Packaging Engineering
FTD October 2006 - Present
FTD October 2006 - January 2009
Cybernetics February 2005 - October 2005
Skills
Computer Hardware, XP, TCP/IP, Hardware, SQL, Networking, HTML, VPN, Help Desk Support, Databases, Windows 7, Troubleshooting, Requirements Analysis, VMware, Windows, Windows Server, Microsoft SQL Server, SharePoint, Call Center, Customer Service, Active Directory, Windows XP, Software Installation, Technical Support, Operating Systems, Software Documentation
Education
Marymount University 1999 — 2004
Bachelor of Science, Business Computer Information Systems
College of DuPage September 2003 - Present
FTD August 2006 - March 2012
Education
Governors State University 1995 — 2000
Master of Arts (M.A.), Communication and Media Studies
Eastern Illinois University
Bachelor of Arts (B.A.), Speech Communication
FTD November 2011 - Present
Wolters Kluwer 2002 - November 2009
Focal Communications 1999 - 2002
Broadwing Comm 1999 - 2002
level 3 1999 - 2002
Focal Communications 1999 - 2001
Skills
Salesforce.com, Customer Service, Strategic Planning, Account Management, Lead Generation, Leadership Development, Team Building, Event Planning, Coaching, Microsoft Excel, Public Speaking, Sales, Training, Recruiting, Vendor Management, Leadership, Customer Retention, PowerPoint, Budgets, Sales Management, Employee Relations, Business Development, Social Media, New Business Development, Contract Negotiation, Cold Calling, Management, Negotiation, Social Networking, Online Marketing, Public Relations, Team Leadership, Fundraising, Marketing, Project Management, Marketing Communications, Microsoft Office, Social Media Marketing, Event Management, Marketing Strategy, Strategy, Customer Satisfaction, Nonprofits, B2B, Trade Shows, Advertising, Sales Process, Direct Sales, Sales Operations, Sales Presentations
Education
Elmhurst College
Bachelor's Degree
FTD VP, Marketing & SalesFTDApril 1997 - September 2011
Education
Marquette University
BS, Marketing & Advertising
Healthcare Services Corporation July 2012 - Present
MOTOROLA January 2008 - Present
Cobler Corporation February 2005 - Present
Motorola January 2005 - Present
FTD February 2004 - Present
GATEWAY COMPUTERS January 2004 - Present
MOTOROLA January 1999 - January 2001
Chicago Board of Trade January 1996 - January 1999
Market Knowledge January 1995 - January 1996
Skills
C++, Java, C, SQL, C#, JavaScript, HTML
Education
Illinois Institute of Technology
MASTERS OF SCIENCE, COMPUTER SCIENCE
MITS
MOTOROLA UNIVERSITY
Sorbonne University
University of Illinois
MASTERS, URBAN PLANNING AND POLICY
University of Illinois
BACHELORS OF ARTS, ECONOMICS
WORC Senior Lifestyle Services, LLC January 2014 - Present
Healthcare Solutions-Advocates in Health Planning, LLC January 2013 - Present
Sterling Health Plans November 2006 - September 2012
Polycom 1999 - 2005
Nortel Networks 1998 - 1999
Sun Microsystems 1997 - 1998
Kelly Services 1996 - 1997
FTD 1993 - 1996
St. John Providence Health System 1991 - 1993
Guardian Industries 1982 - 1991
Skills
Sales Management, Product Management, Account Management, Sales, Marketing Strategy, Competitive Analysis, Marketing, New Business Development, Direct Sales, Salesforce.com, Marketing Management, Strategic Planning, Business Development, CRM, Product Development, Pricing, B2B, Direct Marketing, Team Leadership, Healthcare, Business Analysis, Process Improvement, Health Insurance, Project Management, Insurance, Medicare, HIPAA, Program Management, Management, Operations Management, Training, Cross-functional Team..., Strategy, Software Documentation, Team Building, Analysis, Leadership, Budgets, Sales Operations, Project Planning, Provider Relations, Medicaid, Healthcare Management, Health Policy, Managed Care, HMO
Education
University of Miami 2012 — 2013
Patient & Healthcare Advocacy
Madonna University - Graduate Studies 1984 — 1988
Master of Business Administration (MBA), Business
Lawrence Technological University 1979 — 1983
BSBA, Business/Marketing Concentration
Dober November 2014 - Present
FTD June 2013 - October 2014
FTD February 1999 - June 2013
Skills
Help Desk Support, Technical Support, Windows 7, Service Desk, Computer Hardware, Troubleshooting, TCP/IP, SQL, Windows Server, Microsoft SQL Server, Linux, Call Center, VPN, Networking, Unix, Customer Service, WAN, Red Hat Linux, Cisco Technologies, XP, Visio, Software Documentation, Active Directory, Operating Systems, Hardware, Servers, VMware, Windows XP
Education
Joliet Junior College 1995 — 1998
The Bradford Group 1995 - Present
FTD 1991 - 1995
Folands Inc. 1986 - 1990
Skills
Account Management, Advertising, Art, Brand Management, Cross-functional Team..., Leadership, Marketing, New Business Development, Product Design, Product Development, Product Management, Program Management, Brand Development, Consumer Products, Product Marketing, Retail, Trade Shows, Strategy, Sales, Creative Direction, Integrated Marketing, Market Research, Packaging, Direct Marketing, Marketing Communications, Competitive Analysis, Marketing Strategy, Market Analysis, E-commerce
Education
Eastern Michigan University 1980 — 1984
Communications and Marketing Minor, Marketing, Communications
DeVry Education Group June 2014 - Present
Westmont Special Events Corporation September 2007 - Present
FTD August 2007 - June 2014
Westmont Special Events Corporation September 2008 - September 2010
Tastefully Simple Consultant September 2004 - August 2010
Citizens First National Bank August 2004 - August 2007
UnionBancorp January 2003 - January 2004
Aon Hewitt June 2000 - August 2003
Boise Cascade Office Products January 1996 - January 2000
Skills
E-commerce, Project Management, Microsoft Office, Agile Methodologies, SDLC, Marketing, Web Analytics, Microsoft Excel, Process Improvement, Change Management, SEM, Team Leadership, Social Media, SQL, Customer Service, Software Documentation, Management, CRM, Leadership, Quality Assurance, Quality Center, MarketTrax, Defect Tracking, Test Planning, Troubleshooting, Advertising, Product Management
Education
ILLIONIS STATE UNIVERSITY 1998 — 2000
Bachelor of Arts, Business Administration and Marketing
Illinois Valley Community College 1995 — 1998
Associates of Science, Psychology and Business
Keller Graduate School of Management of DeVry University
MBA
Havas Media March 2015 - Present
Havas Media February 2014 - February 2015
FTD March 2013 - February 2014
iProspect November 2012 - March 2013
iProspect March 2011 - November 2012
JPMorgan Chase May 2010 - March 2011
Northwestern Mutual Financial Network May 2008 - August 2008
Skills
Financial Analysis, Microsoft Excel, PowerPoint, Marketing, Finance, Sales, Microsoft Office, Social Media, Account Management, SEM, Financial Modeling, Customer Service, PPC, Cold Calling, Search Advertising
Education
Indiana University - Kelley School of Business 2006 — 2010
Bachelor Of Science, Finance
Universitat Pompeu Fabra 2009 — 2009
Spanish
FTD December 2011 - Present
FTD September 2007 - December 2011
SunGard Financial Systems 1999 - December 2001
McDonald's Corporation 1991 - 1998
Skills
Accounts Payable, Accounting, Accounts Receivable, Account Reconciliation, Invoicing, Fixed Assets, Expense Reports, Vendor Management, JD Edwards, PeopleSoft, Sarbanes-Oxley Act, Customer Service
Education
Lewis University
Illinois State University 1983 — 1986
Comcast Cable February 2012 - Present
Bloomnet/1-800 Flowers June 2009 - March 2011
FTD March 2000 - June 2009
Skills
Sales, Advertising, Retail, Email Marketing, Online Advertising, Social Media, Marketing Communications, Marketing Strategy, Direct Marketing, Digital Marketing, Social Media Marketing, Marketing
Education
LSU
BA, Journalism
Northwest Community Hospital December 2014 - Present
Catamaran August 2013 - July 2014
FTD 2006 - 2013
Williams Lea 2004 - 2006
Arthur Andersen 1992 - 2004
Skills
Software Development, SharePoint, SQL, Disaster Recovery, Active Directory, Troubleshooting, Microsoft SQL Server, CRM, Cross-functional Team...
Education
Fenwick
Dominican University
Master of Business Administration (MBA)
Illinois State University
Bachelor of Arts (BA)
DeVry Education Group June 2009 - Present
Enova Financial August 2006 - June 2009
FTD February 2000 - August 2006
Strategic Media Research 1993 - 2000
Skills
Contact Centers, Customer Service, Microsoft Office, Windows, Strategic Planning, Microsoft Excel, Salesforce.com, Team Building, Outlook, Leadership, Call Centers, Troubleshooting, Computer Hardware, Training, PowerPoint, Windows 7, Access, Microsoft Word, Budgets, Management
Education
Lewis University
Bachelor's degree, Marketing
Roosevelt University
Master of Arts (MA), Marketing Communications
Siskiyou County Human Services December 2011 - Present
Michelle Baslee September 2010 - December 2011
Payless ShoeSource August 2008 - September 2010
Fashion Bug February 2008 - August 2008
FTD November 2007 - April 2008
Regence BlueCross BlueShield April 2004 - December 2007
Skills
Typing, Computers, Customer Service, cashier, Filing, Copying, Fax, Retail, retail management
Education
Heald College
AA Degree
US Army Corps of Engineers August 2015 - Present
FTD January 2014 - August 2015
Redbox October 2012 - December 2013
Prescient Solutions July 2011 - October 2012
Houghton Mifflin Harcourt June 2001 - July 2011
Vanguard Technology Corporation July 1999 - April 2001
Cole-Parmer July 1995 - July 1999
Skills
Network Administration, Active Directory, Cisco Technologies, DHCP, Troubleshooting, Disaster Recovery, VPN, Windows Server, Switches, Microsoft Exchange, DNS, Servers, Juniper, BGP, Cisco Routers, Networking, Cisco Nexus, Data Center, Juniper Technologies
Education
Global Knowledge 2013 — 2013
Implementing Cisco Nexus 5000 and 2000 v2.0
Cisco Networking Academy 2007 — 2011
CCNA, CCNP
Global Knowledge 2007 — 2007
Cisco CCNA Routing and Switching Boot Camp
Illinois State University 1989 — 1993
Bachelors of Science, Environmental Science
FTD March 2013 - Present
BIG ORANGE PRODUCTIONS September 2012 - March 2013
FTD 2013 - 2013
Education
Ivy Tech Community College 2010 — 2011
Molex April 2015 - Present
FTD July 2014 - February 2015
KPMG October 2011 - June 2014
Illinois State University January 2007 - May 2011
Skills
Project Management, Microsoft Excel, Financial Statement..., Accounting
Education
Illinois State University 2006 — 2011
Bachelor's degree, Accounting
Illinois State University 2006 — 2011
Masters of Professional Accounting, Accounting
Joliet Township West 2002 — 2006
FTD November 2013 - December 2013
Wholesale Direct, Inc. 2008 - 2013
Education
Moraine Valley Community College 2007 — 2014
Registered Nursing/Registered Nurse
Queen of Peace High School 2003 — 2007
High School Diploma
FTD April 2014 - Present
Go For Launch September 2009 - January 2014
Six Flags March 2013 - October 2013
Babies R Us January 2012 - August 2012
Skills
Guitarist, Vocalist, Composition, Arranging, Studio Recording
Education
Five Towns College 2005 — 2010
Bachelor of Fine Arts (B.F.A.), Jazz/Commercial Music and Audio Recording
Radiological Society of North America (RSNA) June 2012 - Present
SPi Healthcare June 2010 - June 2012
Celtic International LLC October 2008 - June 2010
Crane Composites January 2007 - October 2008
FTD October 2006 - January 2007
Education
Lewis University 2009 — 2011
Master's Degree, Information Security