FTD Company
FTD Companies, Inc., also trading as Florists' Transworld Delivery is a floral wire service, retailer and wholesaler based in Downers Grove, Illinois, in the United States. Headquarters: Downers Grove, Illinois, United States CEO: Scott D. Levin Founded: 1910 Subsidiaries: ProFlowers, Bloom That, Inc., Provide Creations, Inc,
FTD List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at FTD. You can filter them based on skills, years of employment, job, education, department, and prior employment.
FTD Salaries. You can even request information on how much does FTD pay if you want to. Learn about salaries, pros and cons of working for FTD directly from the past employees.
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FTD Employees
1-800 Flowers.com December 2005 - Present
FTD May 2002 - December 2005
Garden Ridge February 2001 - May 2002
Oshman's Sporting Goods Corporate Office January 2000 - February 2001
Levi Strauss & Co. January 1985 - November 1999
Skills
Email Marketing, E-commerce, Marketing Strategy, Retail, Sales, New Business Development, Direct Marketing, Online Marketing, Marketing, Analytics, Advertising, Software Sales, computer point of sale..., credit card processing..., website sales, Customer Product..., Long-term Customer..., Customer Retention, Inventory Management, Inventory Analysis, Territory Account..., Oracle CRM, Business Analysis, Cold Calling, Contract Negotiation, Wholesale Apparel Sales, Trade Show..., Customer-focused Service, Time Management, Microsoft Excel, Microsoft Word
Education
University of Central Oklahoma
Bachelor's Degree, Marketing
Zaw Artisan Pizza October 2014 - Present
Blue Diamond Subscriptions November 2006 - Present
FTD September 2013 - January 2014
Pacific Coast Clearing Service November 2004 - November 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Windows 8, Sales, Sales Management, Employee Training, Customer Service, Customer Satisfaction, Sales Operations, Marketing, Social Media Marketing, Accounting, Account Management, Public Relations, Human Resources, Management, Training, Retail, Merchandising, Leadership, Team Building, B2B
Education
West Seattle High School 2000 — 2003
High School
Northwest University
FTD August 2014 - Present
Mitchell International February 2013 - August 2014
Cornerstone OnDemand October 2009 - February 2013
Home Buyers Guide August 2007 - October 2009
Ignite Health March 2006 - August 2007
Polar Golf September 2004 - March 2006
Skills
ASP.NET, C#, Microsoft SQL Server, AJAX, Web Development, Web Design, Web Services, jQuery, SaaS, JavaScript, Object Oriented Design, T-SQL, Agile Methodologies, JSON, SQL, XML, AngularJS, HTML, CSS, Enterprise Software, Cloud Applications, HTML 5, Web Applications, Software Engineering, UML, Design Patterns, User Interface Design, Visual Studio, Software Development, ASP.NET MVC, .NET, ADO.NET, Full SDLC, W3C Standards, TFS, IIS, Photoshop, T-SQL Stored Procedures, REST, MVC, SOAP, Scrum, SOA, OOP, ASP.NET AJAX, Unit Testing, Programming, Enterprise Architecture, SDLC
Education
San Diego State University-California State University 2000 — 2004
Bachelor's Degree, Computer Science
Northern Trust Corporation October 2014 - Present
St. Olaf College 2010 - 2014
Rexel Holdings USA, Corp. July 2013 - August 2013
FTD February 2013 - February 2013
St. Olaf College May 2012 - June 2012
Western Springs Park District May 2011 - August 2011
MBA Entrepreneur Ventures, LLC June 2010 - August 2010
Education
St. Olaf College 2010 — 2014
Bachelor's Degree, Economics/ Finance, German
BloomNet August 2015 - Present
Reynolds High School September 2014 - Present
Amaysn Web Marketing Solutions December 2013 - August 2014
A-Mays-N Marketing Sales and E-Services May 2005 - December 2013
FTD December 2010 - June 2013
Gunarama Wholesale September 2009 - December 2010
Teleflora October 2004 - January 2009
Information Systems and Supplies October 2004 - July 2006
Athletes Supply January 1996 - January 2000
Wy'East Color 1990 - 1998
Skills
Management, SaaS, Enterprise Software, Marketing, Social Media Marketing, Business Development, Business Relationship..., Account Management, Sales, Websites, business administration, Purchasing, Guns, Training, Sales Process, Sales Operations, Customer Service, B2B, Sales Management, E-commerce, Product Management, Competitive Analysis, Market Planning, Product Marketing, Solution Selling, Contract Negotiation, Business Strategy, Project Management, Process Improvement, Marketing Strategy, Leadership, Team Building, Sales Presentations, Program Management, Cold Calling, Forecasting, Strategic Planning, Cloud Computing, Business Intelligence, Negotiation, Management Consulting, Pricing, Customer Satisfaction, Email Marketing, Online Advertising, Coaching, Trade Shows, Operations Management, Key Account Management, Building Relationships
Education
University of Phoenix 2003 — 2004
BA, Business
Oregon State University 1983 — 1985
Bachelor of Science (BS), History and Physical Education
Aero Communications Inc. April 2015 - Present
RadioShack March 2013 - March 2015
FTD October 2012 - March 2013
Laz Parking April 2009 - October 2012
LAZ Parking 2009 - 2012
Interparking May 1997 - April 2009
Meijer January 1996 - January 1997
Andy Frain January 1994 - January 1996
Skills
Customer Service, Microsoft Office, Team Building, Team Leadership, Training, Customer Satisfaction, Sales, Coaching, Leadership, Microsoft Excel, Time Management, Microsoft Word, Retail, Management, Recruiting, Public Speaking, Merchandising, Inventory Management, Social Media, Social Networking, Budgets, Strategic Planning, Inventory Control, PowerPoint, Outlook, Teamwork, P, Visual Merchandising, Profit, Retail Sales, Payroll, Store Management, Hiring, Interviews, Process Scheduler, Data Entry, Project Management, Marketing, Event Management, Sales Management, Windows, Operations Management, Store Operations, Employee Training, Social Media Marketing, Security, Customer Retention, POS, Employee Relations
Education
John Marshall High School
Diploma, Computer Science
Parkland College
Computer Information Systems
First Call Resolution, LLC September 2010 - August 2014
FTD March 2010 - September 2010
Charter Communications February 2007 - March 2010
U.S. Cellular June 2000 - November 2005
Skills
Call Centers, Customer Service, Vendor Management, Telecommunications, Customer Satisfaction, Team Leadership, Account Management, Customer Experience, Leadership, Management, Project Management, Technical Support, New Business Development, Sales, Employee Training, Troubleshooting, Coaching, Process Improvement, Training, Microsoft Office, Wireless, Outsourcing, Performance Management, VoIP, Recruiting, Team Management, Customer Retention, CRM, Time Management, Team Building, Quality Assurance, Strategic Negotiations
Education
Rogue Community College
Prominent Insurance Broker 2015 - Present
McDermott Will & Emery LLP 2010 - 2014
Vacant Property Security 2009 - 2010
Seyfarth Shaw LLP 2007 - 2009
Equity Office Properties 2005 - 2007
Enesco / Robert Half June 2005 - December 2005
Shure Inc. 2004 - 2005
FTD 2000 - 2003
Florsheim 1996 - 2000
Skills
Business Process..., Cross Functional Team..., Customer Satisfaction, Billing, Solution Focused, Cash Flow, Microsoft Excel, Cash, Collections, Accounts Receivable, Accounting, Finance, Invoicing, Management, Account Reconciliation, Process Improvement, Mergers & Acquisitions, Leadership, Access, Financial Analysis, Strategy, Forecasting, Business Process, Corporate Finance, SAP, Business Analysis, Internal Audit, Team Building, Credit, Cash Management, Asset Allocation, Financial Risk, G/L Reconciliations, Organizational &..., A/R Collections, Debt Collection, Cost Management, Client Billing, Billing Systems, Billing Process, SOX 404, Credit Risk, Financial Reporting
Education
University of Phoenix
MBA, e-Commerce
West Virginia University
BSBA, Accounting
Penn State University
Computer Science
FTD May 2014 - Present
vRide April 2006 - December 2013
University of Phoenix 2004 - 2006
University of Phoenix 2004 - 2006
Skills
Account Management, Strategic Planning, Customer Service, Proposal Writing, Transportation..., New Business Development, Transportation, Public Speaking, Customer Satisfaction, Contract Management, Fleet Management, Contract Negotiation, Budgets, Team Building, Project Planning, Sales, Operations Management, Business Development, Training, Management, Microsoft Office, Transportation Planning, Sales Management, Cold Calling, CRM, Sales Operations, Fleet Optimization, Negotiation, Sales Presentations, Salesforce.com, Program Management, Fleet Services, Leadership, Forecasting, Strategy, Logistics, Analysis, Cross-functional Team..., Market Research, Marketing, Pricing, Recruiting, Business Planning, Lead Generation, Selling, Team Leadership, Marketing Strategy, Hiring, Policy, P&L
Education
The Ohio State University 1978 — 1982
Bachelor's of Science, Industrial and Organizational Psychology
Lima Shawnee
Nintendo November 2014 - Present
TransUnion July 2013 - November 2014
Principle Solutions Group February 2013 - July 2013
FTD March 2011 - February 2013
UPP Business Systems July 2008 - March 2011
Accurity Consulting July 2010 - November 2010
Zoot Enterprises Inc. January 2007 - May 2008
CCC Information Services March 2006 - January 2007
Headstrong December 2005 - March 2006
Synectics March 2005 - December 2005
Skills
CEH, Qualys, PCI DSS, PMP, PMI, RSA SecurID, Infrastructure Security, Infrastructure Projects, SDLC, Problem Solving, Program Management, Scrum, SharePoint, ITIL, MS Project, Disaster Recovery, Project Management, Software Project..., Integration, PMO, Visio, Agile Methodologies, Data Center, Security, Agile Project Management, Project Planning, Information Security, Cross-functional Team..., Infrastructure, Risk Management, Vulnerability Scanning, CPT, Risk Mitigation, MS Office Suite, Pivotal Tracker, Process Improvement, IT Strategy, Databases, IT Operations, Vendor Management, IT Service Management, Software Development, Active Directory, Quality Assurance, Virtualization, Testing
Education
InfoSec
AIU 2003 — 2004
Masters, Information Technology and Security
RMC Project Management 2003 — 2003
Roosevelt University 2000 — 2002
MA, Women Studies
University of Illinois at Chicago 1992 — 1996
BA, International Relations and French
Downers Grove South High School
FTD April 2015 - Present
Retail Properties of America, Inc. September 2014 - April 2015
Inland Diversified Real Estate Trust, Inc. September 2012 - September 2014
Diversified Restaurant Holdings June 2011 - September 2012
BDO Seidman, LLP January 2008 - June 2011
Origen Financial January 2006 - December 2007
WSMH Fox 66 - Sinclair Broadcast Group July 2005 - January 2006
Aleko’s Restaurant December 1996 - January 2006
101 WRIF - Greater Media Detroit December 2000 - August 2001
Skills
Accounting, Accruals, Bank Reconciliation, Bookkeeping, Fixed Assets, Financial Analysis, Financial Reporting, GAAP, Financial Accounting, CPA, SEC Filings
Education
Walsh College 2004 — 2007
Bachelors, Accounting
Oakland Community College 2002 — 2005
Associates, Accounting
Specs Howard School of Broadcast Arts 2000 — 2001
Trade Certificate, Television Broadcasting
FTD January 2015 - Present
Addus HomeCare, Inc. June 2014 - October 2014
South Food District at Redifer August 2011 - May 2014
Land of Lincoln Health July 2013 - August 2013
Skills
Communicaitons, Microsoft Excel, PowerPoint, Organization, Event Planning, Microsoft Word, Customer Service, Social Networking, Facebook, Editing, Human Resources, Social Media
Education
Penn State University 2010 — 2014
Bachelor of Science (BS), Health Policy and Administration, Graduate
Triton College 2012 — 2012
Blackstone Audio August 2012 - Present
Blackstone Audio July 2012 - August 2012
FTD February 2009 - May 2009
Employment Trends September 2008 - February 2009
Skills
PHP, MySQL, Visual Basic, C, C++, Java, JavaScript, HTML, HTML5, CSS, Microsoft Office, Windows 7, Windows XP, XML, AJAX, jQuery, Ubuntu, Ubuntu Server, Windows Server, Game Programming, Apache 2, IIS, lighttpd, LAMP, C#, Web Development, Eclipse, SQLite, Programming, Subversion, OOP, Apache, Git, JSON, Object Oriented Design, NetBeans, Software Development, Visual Studio, Software Engineering
Education
Southern Oregon University 2010 — 2012
Bachelor of Science, Computer Programming & Software
Rogue Community College 2008 — 2010
Associate of Science, Computer Science
Executive Consulting in Business Solutions llc January 2009 - Present
Blick Art Materials 2012 - 2013
FTD 2011 - 2013
The Buckle January 2012 - December 2012
an Independent Contracting Co. January 2007 - December 2008
Charlotte Russe 2007 - 2008
Skills
Integration, IT Management, Business Intelligence, Management Consulting, Budgets, Technical Support, Information Technology, Hardware, Software Installation, IT Strategy, SDLC, Vendor Management, Business Analysis, Enterprise Architecture, Business Process
Education
State Fair Community College 2001 — 2003
Science, Business, Computer Science
The Vernon Company June 2008 - Present
United Way of Jasper County April 2008 - June 2013
American Cancer Society 2007 - 2010
Children's Cancer Connection 2007 - 2010
Wellmark Blue Cross and Blue Shield June 2001 - June 2008
Iowa Sports Foundation June 2001 - June 2008
FTD October 1997 - March 2001
Express Direct 1995 - 1997
Comark 1993 - 1995
PC Wholesale 1993 - 1995
Skills
Brand Development, Public Speaking, Promotions, Public Relations, Non-profits, B2B, Sponsorship, Advertising, Social Media, Event Management, Strategic Planning, Email Marketing, Marketing Strategy, Social Media Marketing, Direct Marketing, New Business Development, Writing, Direct Mail, Healthcare, Leadership, Media Relations Training, Creative Development, Media Planning, Integrated Marketing, Copywriting, Contract Negotiation, Budgeting, Online Marketing, Trade Shows, Campaign, Negotiation, Online Advertising, Digital Marketing, Magazines, Marketing, Sales, Sales Management, Lead Generation, Budgets, Recruiting, Brand Awareness, Selling, Corporate Communications, Account Management, Market Planning, Social Networking, Product Marketing, Corporate Branding, Brand Management, Market Research
Education
University of Iowa 1989 — 1993
BA and Secondary Education Teaching Certificate, (Double major in Psychology & Sociology, minor in American History)
University of Iowa 1989 — 1993
Priority Medical July 2014 - Present
Cascade Spindle Company August 2002 - July 2014
1800flowers.com November 2008 - August 2012
FTD December 2004 - October 2008
All Natural Pet Supply January 2003 - December 2004
Iron Mountain January 2001 - January 2003
Skills
Account Management, Direct Sales, New Business Development, Prospecting New Accounts, Territory Account..., Building Relationships, Closing Abilities, Key Account Acquisition..., Sales Cycle Management, Written & Verbal..., Highly Organized &..., Strongly self-motivated, Retail, Sales, Sales Operations, B2B, Marketing, Sales Management, Management, Strategy, Marketing Strategy, Negotiation, Advertising, Solution Selling, Management Consulting, Program Management, Time Management, Project Management, Human Resources, Competitive Analysis, E-commerce, Customer Service, Medical Devices, Sales Process, Sales Presentations, Leadership, Relationship Building
Education
Rhode Island College
Bachelor of Arts, Education/Major in French, Minor in Spanish
Rhode Island College Advanced Study/Paris, France
Ticketmaster 2015 - Present
FTD 2012 - 2015
FTD 2010 - 2012
Beam Global Spirits & Wine 2004 - 2009
ServiceMaster/WeServeHomes.com 2000 - 2004
Procter & Gamble 1994 - 2000
Skills
Marketing Strategy, Marketing, Digital Marketing, Integrated Marketing, Brand Management, Customer Insight, Product Management, Email Marketing, Consumer Products, Segmentation, Strategy, Global Marketing, Multi-channel Marketing, Analytics, Cross-functional Team..., E-commerce, Marketing Communications, Shopper Marketing, Competitive Analysis, Advertising, Business Strategy, Lead Generation, Brand Development, Strategic Partnerships, Business Development, P&L Management
Education
Northwestern University - Kellogg School of Management 1992 — 1994
MBA, Marketing, Finance, Strategy
Washington University in St. Louis 1985 — 1989
FTD October 2014 - Present
Skyline Exhibits Chicago October 2012 - Present
Giant Media 2012 - 2012
WS Display June 2010 - December 2011
Orbus Exhibit & Display Group 2007 - 2010
Orbus Exhibit & Display Group April 2005 - February 2007
Miatech International April 1998 - April 2005
Hobart 1981 - 1988
Skills
New Business Development, Business Management, International Business, Business Development, Sales Management, International Sales, Selling Skills, Management, Sales, Marketing Communications, Account Management, Sales Process, Trade Shows, Sales Presentations, Lead Generation, Sales Operations, Marketing, Training, Selling, B2B, Relationship Marketing, Marketing Management, Marketing Strategy, Digital Printing, Customer Service, Direct Sales
Education
Northern Illinois University 1978 — 1980
Marketing, Business
GoHealth September 2014 - February 2015
FTD April 2014 - May 2014
NCS Pearson March 2013 - May 2013
PeopleScout April 2011 - May 2012
NORC June 2008 - March 2009
Walgreens June 2006 - November 2007
Skills
Customer Service, Customer Satisfaction, Cash Handling Experience, Events Coordination, Recruiting, Research, Microsoft Word, Microsoft Publisher, Microsoft Office, Childcare, Sociology, English, Writing, Leadership, Higher Education, Event Planning
Education
Walden University 2012 — 2014
Master's Degree, Higher Education/Higher Education Administration
Northeastern Illinois University 2010 — 2012
Bachelor of Arts (B.A.), Interdisciplinary Studies
MultiPlan April 2004 - Present
FTD February 2004 - April 2004
TransUnion July 2000 - May 2003
Laidlaw October 1999 - July 2000
Skills
Finance, Accounting, Financial Analysis, Leadership, Auditing, Corporate Finance, Microsoft Excel, Process Improvement, Financial Reporting, Analysis
Education
University of Illinois at Urbana-Champaign 1990 — 1994
Bachelor of Science (B.S.), Accounting
Downers Grove North High School 1986 — 1990
Benefitfocus October 2013 - Present
ADP February 2010 - October 2013
ADP February 2010 - October 2011
FTD August 2006 - February 2010
Enterprise Rent-A-Car January 2000 - August 2006
Enterprise Rent-A-Car September 2001 - May 2004
Education
Shippensburg University of Pennsylvania 1996 — 2000
BSBA, Sales & Marketing
Ephrata High School 1993 — 1996
ZS Associates July 2014 - Present
ZS Associates July 2012 - Present
FTD July 2009 - August 2012
FTD, Inc. April 2006 - July 2009
FTD, Inc October 2005 - April 2006
FTD, Inc. August 2004 - October 2005
Skills
Windows Server 2003, Windows 7, Microsoft Office, Technology..., Technical Staff..., Windows Server 2008, Service Desk, Help Desk Management, Troubleshooting, Process Management, Windows XP Professional, System Administration
Education
University of Illinois at Urbana-Champaign 2000 — 2004
University of Illinois at Urbana-Champaign 1999 — 2004
Verifone December 2014 - Present
Advanced Computer Training November 2008 - Present
Aspen Marketing February 2014 - November 2014
Deloitte August 2013 - December 2013
FTD March 2013 - July 2013
Textura Corporation November 2012 - February 2013
Kraft Foods May 2012 - October 2012
Bank of America January 2011 - October 2011
Allstate June 2010 - November 2010
Ace Hardware March 2009 - December 2009
Skills
Stakeholder Management, Process Engineering, Risk Mitigation, Team Building, Change Management, Program Management, Customer Relations, Strategic Planning, Mentoring, Process Improvement, Operations Management, Coaching, Problem Solving, Negotiation, Business Transformation, Leadership Development, Six Sigma, Budgeting, Team Leadership, Organizational..., Business Analysis, Benefits Realisation, Planning, Sales Management, Cross-functional Team..., People Management, P&L Management, Business Change..., Continuous Improvement, Business Process, Business Strategy, Documentation, P&L, Business Process Design, Business Case, Process Mapping, Public Speaking, Management Consulting, Business Process..., Requirements Analysis, Procurement, Product Development, Project Planning, Income Statement, Software Documentation, Budgets, Management, Risk Management, Customer Service, Business Process...
Education
Moscow Linguistic University 1978 — 1980
English Studies, English Language
Moscow Aviation Institute (MAI) 1968 — 1975
Masters, Telecommunications
Moscow Aviation Institute (National Research University) 1968 — 1975
Master's degree, Telecommunications Engineering, 3.8
FTD May 2015 - Present
NG Heimos Greenhouses, Inc. 2012 - May 2015
Munie Greencare Professionals 2010 - February 2012
N.G. Heimos Greenhouses, Inc. 2009 - 2010
Aflac June 2005 - November 2009
Skills
Client Retention, Key Account Management, National Account Sales, Landscape Design, Competitive Landscape..., Project Estimation, Cost Estimating, Key Account Relations, Marketing Strategy, National Accounts, Competitive Analysis, Customer Retention, New Business Development, Account Management, Cold Calling, Sales, Customer Satisfaction, Sales Operations, Team Leadership, Selling, Sales Management, Contract Negotiation, B2B, Lead Generation, Team Building, Budgets, Negotiation, Trade Shows, Direct Sales, Sales Process, Marketing, Purchasing, Customer Service, Strategic Planning
Education
Southwestern Illinois College 2003 — 2005
Kelly Jung Photography January 2009 - Present
Scott Thompson Photography February 2011 - April 2012
Scott Thompson Photography February 2011 - March 2012
Assorted Studios June 2009 - December 2011
FTD October 2010 - November 2010
Salt Communications August 2006 - March 2009
Salt Communications 2006 - 2009
Skills
Photography, Lightroom, Wedding Photography, Photo Shoots, Weddings, Image Manipulation, Mac, Creative Direction, Adobe Creative Suite, Art Direction, Advertising, InDesign, Branding & Identity, New Media, Photoshop, Client Liaison, Organization, Graphic Design, Magazines
Education
University of Illinois at Chicago 1999 — 2002
B.A, Psychology2002
FTD 2014 - Present
Cricket Wireless 2012 - 2014
Prime Visibility 2011 - 2012
Google January 2011 - July 2011
Google April 2007 - December 2010
Google January 2007 - March 2007
Google July 2004 - December 2006
Gratis Internet 2002 - 2004
Skills
Digital Marketing, SEM, Digital Media, Mobile, Search, Online Advertising, Social Media Marketing, Social Media, PPC, Facebook, Digital Strategy, Online Marketing, SEO, Mobile Marketing, YouTube, Sales Management, Sales, Omniture, Marketing, Strategy, Google Adwords, Affiliate Marketing, Google Analytics, Mobile Devices, Display Advertising, Brand Management, Competitive Analysis, Web Analytics, CRM, E-commerce, Web Marketing, Business Development, Customer Acquisition, Mobile Advertising
Education
The George Washington University 1998 — 2002
Bachelor's Degree, BBA: Marketing, Sports Management
John F Kennedy High School 1994 — 1998
FTD January 2013 - Present
Dress Barn September 2010 - May 2012
Skills
Visual Merchandising, Retail, Merchandising, Store Management, Retail Sales, Loss Prevention, Store Operations, Window Displays, Cashiering, Merchandise Planning, Inventory Management, Sales, Fashion, Customer Service, Shrinkage
Education
Rasmussen College-Illinois 2010 — 2013
Criminal Justice, Psychology
Pulaski Technical College January 2012 - Present
Toys R Us February 2009 - January 2012
FTD February 2009 - May 2011
Walmart November 2008 - January 2009
Skills
Customer Satisfaction, Computer Proficiency, Public Speaking, Oral Communication, Signage, RTV, Cash Register, Stocking, Shipping, Editing, Arts, Merchandising, Student Affairs
Education
Pulaski Technical College 2011 — 2013
Associate of Science (AS), Business, Management, Marketing, and Related Support Services
FTD February 2015 - Present
Elevated, an Incubate.com Company March 2013 - February 2015
Geary LSF March 2011 - March 2013
White Digital Media Inc February 2010 - June 2010
Skills
SEM, SEO, Google Analytics, Google Webmaster Tools, Keyword Research, SEO copywriting, PPC, Google Adwords, Organic Search, Landing Page..., Search Advertising, Conversion Optimization, Local Search, Link Building, Web Analytics, Online Reputation..., Content Marketing, E-commerce, WordPress, E-commerce SEO, Content Strategy, CMS, Mobile Marketing, Web Marketing, MSN AdCenter
Education
San Diego State University-California State University
Bachelor of Science (BS), Business/Marketing
Webster Bank May 2015 - Present
Regional School Distract 4 (JWMS) November 2007 - Present
Dark Anjel Entertainment May 2003 - Present
Red Lobster November 2014 - May 2015
BNI December 2010 - May 2015
People's United Bank August 2010 - May 2015
New Haven Apizza & Bakery February 2013 - September 2014
Tutor Doctor February 2011 - January 2014
Olympia Sports July 2010 - May 2012
FTD February 2010 - July 2010
Skills
Customer Service, Data Entry, File Management, Customer Satisfaction, Outlook, Time Management, PowerPoint, Microsoft Word, Organization, Microsoft Office, Retail, Sales, Banking, Leadership, Marketing, Social Media, Fundraising, Community Outreach, Facebook, Social Networking, Public Speaking, Teamwork
Education
University of New Haven 2007 — 2016
Master of Education (M.Ed.), Elementary Education
Southern Connecticut State University 2007 — 2008
Master of Education (M.Ed.), Elementary Education
Southern Connecticut State University 2002 — 2007
Bachlors of Science, BS, Theatre
Xavier High School 1998 — 2002
FTD April 2014 - Present
The Walt Disney Company September 2013 - April 2014
Freelance May 2011 - September 2013
Walt Disney Internet Group October 2006 - May 2011
Disney Publishing Worldwide June 1998 - September 2006
Skills
Web Content Management, InDesign/QuarkXPress, Omniture, Writing, Editing, Magazine/Book Publishing, Video Production, Mobile Applications..., SEO/SEM, Marketing Communications, Social Media, Publishing, Journalism, Content Strategy, Digital Media, Creative Direction, Editorial, Content Development, Magazines, Video, Storytelling, Newsletters, Television, Advertising, Entertainment, Publicity, CMS, SEO, Content Management, New Media, Publications
Education
Smith College
B.A., American Studies/Political Economy
BHP Billiton August 2013 - September 2015
Habitat for Humanity International July 2012 - July 2013
BHP Billiton May 2012 - August 2012
Diversified Human Resources February 2012 - April 2012
Northeast Utilities (now Eversource Energy) June 2011 - August 2011
Shuttlefare.com, LLC June 2010 - January 2011
FTD June 2008 - March 2009
From You Flowers February 2007 - May 2007
Skills
Purchasing, Supply Chain Management, Negotiation, Contract Negotiation, Planning, Volunteer Management, Logistics, International Relations, Word, Excel, PowerPoint, Customer Service, Outlook, Sourcing, Vendor Relations, Microsoft Excel, Project Planning, Microsoft Word, Event Planning, SAP
Education
Arizona State University 2009 — 2013
Bachelor of Science
Vysoká škola ekonomická v Praze 2011 — 2011
Study Abroad
Valley Regional High School 2005 — 2009
HS Diploma
HR and Risk Management January 2015 - Present
Camelot Theatre 2015 - Present
FTD April 2013 - January 2015
Community Works April 2011 - April 2013
HR Generalist Consulting and Project Management April 2010 - April 2011
Sabroso Company/Tree Top, Inc. September 2005 - April 2010
BEAR CREEK CORPORATION/YAMANOUCHI CONSUMER, INC March 2000 - September 2005
Oregon Shakespeare Festival August 1982 - February 2000
Skills
Leadership Development, Organizational..., Succession Planning, HRIS, Employee Relations, Performance Management, Talent Management, Human Resources, Deferred Compensation, Benefits Administration, Recruiting, Team Building, Leadership, HR Consulting, Employee Training, Job Descriptions, Management, Training, Coaching, Personnel Management, Employee Benefits, Policy, Hiring, Employment Law, Workforce Planning, Onboarding, Strategy, New Hire Orientations, Strategic Planning
Education
Northern Arizona University
Business Administration and General Studies
Southern Oregon University
Human Resources Management
FTD December 2007 - Present
Hills' Floral Group January 1994 - June 2007
Skills
New Business Development, Marketing Strategy, Purchasing, Retail, Sales Management, Account Management, Customer Service, Negotiation, Merchandising, Strategic Planning, Product Development, Marketing, Sales, Team Building, B2B, Pricing, Trade Shows, Inventory Management, Logistics, Wholesale
Education
The Ohio State University 1988 — 1991
BS, Agriculture, Floriculture & Horticulture
FTD October 2014 - Present
Oil-Dri Corporation of America August 2014 - October 2014
Sam's Club June 2014 - October 2014
FedEx Ground October 2009 - July 2013
Moraine Valley Community College August 2011 - October 2011
Staples April 2010 - July 2010
Panera Bread August 2006 - October 2009
Skills
Networking, Computer Hardware, Microsoft Office, Cisco Technologies, Computer Repair, Linux, Network Services, Network Administration, Databases, Microsoft SQL Server, Microsoft Exchange, Microsoft Servers, Mac OS, Windows 7, Windows XP Pro, Windows Vista, Freelance Writing, VMware, VMware ESX, VMware Workstation, VMware Server, Windows 8, TeamViewer, Cisco VPN, IP VPN, Windows XP, Troubleshooting, Technical Support, Customer Service, Operating Systems, Switches, VPN
Education
Robert Morris University - Illinois 2013 — 2014
Bachelor's Degree, Computer Network Management, 3.0 GPA
Moraine Valley Community College 2008 — 2012
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
oak lawn high school
Topco Associates LLC July 2014 - Present
Topco Associates LLC May 2012 - July 2014
TOMY International January 2007 - April 2012
Disney Consumer Products August 2005 - December 2006
Learning Curve Brands August 2000 - August 2005
FTD April 1998 - August 2000
Famous Barr January 1996 - April 1998
Skills
Consumer Products, Product Development, Brand Management, Merchandising, Strategy, Customer Insight, Integrated Marketing, Packaging, Cross-functional Team..., Pricing, Competitive Analysis, Marketing, Marketing Communications, Management, Strategic Partnerships
Education
Purdue University 1992 — 1995
Bachelor of Science, Retail Management
Groupon July 2013 - Present
FTD July 2010 - July 2013
ROAR! Internet Marketing February 2008 - August 2008
Entertainment Publications May 1999 - January 2008
Piedmont Airlines January 1988 - August 1998
Skills
Email Marketing, Marketing Strategy, Marketing Communications, Marketing Research, Sales, Sales Management, Sage CRM, PeopleSoft, Fundraising, Non-profit Program..., Direct Sales, New Business Development, Lead Generation, Customer Retention, Strategic Planning, Customer Service, Selling, Sales Operations
Education
Valencia Community College 2009 — 2011
Business Administration
St. Peter's College 1983 — 1984
Computer Science/Civil Engineering
New Jersey Institute of Technology 1980 — 1983
Computer Science Civil Engineering
Union Hill High School. 1980 — 1983
1-800-flowers.com April 2005 - Present
FTD October 1995 - April 2005
LePage Bakery August 1990 - October 1995
Skills
New Business Development, Sales Management, Marketing Strategy, Account Management, E-commerce, B2B, Sales, Business Development, Trade Shows, Sales Process, Forecasting, Direct Sales, Online Marketing, Customer Service, Pricing, Management, Marketing, Strategy, P&L Management, Team Building, Sales Operations, Social Media Marketing, Strategic Partnerships, Coaching, Training, Negotiation, Retail, Cold Calling, Customer Retention, Market Planning, Solution Selling
Education
Niagara University 1979 — 1983
Bachelor of Science, Marketing
Bishop Scully
FTD September 2012 - Present
Hoosier Park 2015 - 2015
Hoosier Park 2015 - 2015
Hoosier Park 2015 - 2015
Lakeshore Interactive LLC April 2011 - September 2012
Sears Holdings Corporation July 2010 - April 2011
FTD.com August 2006 - July 2010
Skills
Web Analytics, Omniture, Analytics, Google Analytics, Business Intelligence, Affiliate Marketing, SEM
Education
Southern Illinois University, Carbondale 1999 — 2003
STS International, Inc. a Cameo Global, Inc. Company June 2015 - Present
U.S. Cellular May 2010 - July 2014
Ponvia Technology March 2009 - May 2010
AT&T March 2007 - March 2009
FTD March 2006 - March 2007
ICT Group September 2005 - March 2006
APAC Customer Services January 2004 - September 2005
CCC Information Services October 1999 - December 2003
Ameritech October 1997 - October 1999
Citigroup January 1992 - October 1997
Education
Texas State University-San Marcos 1986 — 1988
BBA
Fairborn Baker High School 1978 — 1981
High School
ABS Associates February 2014 - Present
FTD August 2012 - February 2014
ValCom February 2012 - August 2012
Andrews Inernational August 2005 - February 2012
Andrews International August 2005 - February 2012
Gottlieb Memorial Hospital January 2000 - May 2004
Skills
Security, Troubleshooting, XP, Operating Systems, TCP/IP, Citrix, Windows, Leadership, Printers, Microsoft Office, Time Management, Customer Service, Regedit, Ipconfig, Netstat, Traceroute, Drive Image, Imaging Software, CCleaner, Network Interface Cards, WinRAR, DOS commands, Command Prompt, Windows XP Pro, iPhone Support, Password Resets, Heat Call Logging, Windows Services, Microsoft Windows 98, Windows 3.x, Windows 2000, NT 4.0, LAN Switching, UDP, ARP, Computer Hardware, A+ Certified, Microsoft Certified..., MCDST, Security+, Technical Support, Windows 7, Protection, Loss Prevention, Security Awareness, Windows XP, Security Training, Corporate Security, Access Control, Security Audits
Education
Northern Illinois University 2002 — 2004
B.S., Psychology
Triton-College 2000 — 2002
A.S., Computer Science
Triton-College 1998 — 2000
A.A., Criminal Justice
Waste Management March 2015 - Present
Waste Management March 2015 - Present
Insight Global June 2013 - March 2015
Banner Personnel September 2011 - January 2013
Apex Systems August 2010 - April 2011
Phonak November 2010 - December 2010
FTD April 2010 - May 2010
Advanced Resources December 2009 - March 2010
Stivers Staffing April 2009 - August 2009
Aerotek Professional Services December 2008 - March 2009
Skills
Administrative/Office..., Interpersonal/Relationsh..., In-Person/Phone..., Organization/Time..., Written/Verbal..., Databases/Data..., Computers/Office..., Self-Motivated/Team-Orie..., Customer Service Call..., Flexible/Adaptable to..., Multi-Tasking/Prioritiza..., Attention to..., Analysis/Problem-Solving, Call Center, Customer Service, Call Centers, Microsoft Excel, Marketing, Accounting, Strategic Planning, System Administration, Inventory Management, Human Resources, Management, Operations Management, Team Leadership, Coaching, Microsoft Office, Data Entry, Project Planning, Cold Calling, Customer Satisfaction, Time Management, Outlook, Team Building, New Business Development, Teamwork, Interviews, Vendor Management, Leadership, Account Management, Project Management, Employee Relations, Administration, Training, Performance Management, PowerPoint, Retail, Negotiation, Process Improvement
Education
Westwood College 2003 — 2004
Some College Coursework Completed, Computer Networking Management
Triton College 1997 — 1998
Some College Coursework completed, Law and Architecture
FTD December 2014 - Present
MetLife May 2014 - December 2014
Provantage July 2011 - December 2013
Total Wealth solutions October 2008 - June 2011
Franklin Bank July 2005 - July 2008
Investors Mortgage November 2002 - 2005
Skills
Mortgage Lending, New Business Development, Sales Management, Strategic Planning, First Time Home Buyers, Real Estate, Business Development, Mortgage Banking, Investment Properties, Training, Refinance, Loans, Banking, Investments, Asset Management, Leadership, Finance, Loan Origination, Residential Mortgages, Sales, Strategy, Financial Services, Program Management, Selling, Marketing, FHA, Small Business, Credit, CRM, Management, Executive Management, Start-ups, Customer Service, Team Building, Negotiation, Marketing Strategy, Entrepreneurship, B2B
Education
Northeastern University 1975 — 1980
not yet, Management
Southeastrans, Inc. June 2013 - Present
North Little Rock School District February 2013 - June 2013
FTD July 2004 - February 2007
Skills
Customer Oriented, Customer Support, Customer Service, Problem Solving, Organization, Empathy, Courtesy, Timelines, Learning Quickly, Team-oriented, Social Skills, Phone Etiquette, Microsoft Word, Microsoft Excel, Always Willing to Learn, Common Sense, Resilience, Faith, Close Attention to..., Helping Clients, Medicaid Transportation, 10 Key, Listening to customers, Remaining calm in a..., Teamwork
Education
University of Phoenix 2011 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Pulaski Technical College 2007 — 2010
Associate's degree, Business Management
FTD October 2008 - Present
Dole Fresh Flowers 2005 - 2007
HOSA International 1993 - 2005
Equiflor Corporation 1986 - 1991
Skills
Sales and Marketing, Product Management, Management, Leadership, Negotiation, Strategic Partnerships, Pricing, Account Management, Selling, Customer Service, Quality Control, Strategic Planning, Sales Management, Sourcing, Marketing, Sales, Retail, New Business Development, Product Development, Marketing Strategy
Education
University of Florida 1977 — 1981
BA and BS, Business and Speech communications
FTD January 2014 - Present
Northwestern University September 2012 - December 2013
UnitedHealth Group June 2013 - August 2013
Affinity.com August 2011 - August 2012
Skills
Digital Marketing, Online Advertising, SEM, Advertising, Affiliate Marketing, Marketing Strategy, PPC, New Business Development, Social Media Marketing, Online Marketing, Marketing, Mobile Marketing, Business Development, Google Adwords, Web Marketing, Contextual Advertising, Account Management, Marketing Communications, Leadership, Lead Generation, Market Planning, Data Analysis, B2B, Event Management, Consumer Behaviour, Organizational..., Ad Networks, Customer Segmentation..., Customer Insight, Marketing Analytics, Email Marketing, Brand Management
Education
Northwestern University 2012 — 2013
Master of Science (MS), Integrated Marketing Communications
H.R. College of Commerce and Economics 2006 — 2011
Bachelors of Commerce, Commerce
FTD October 2011 - May 2012
Education
Pivot Point Beauty School-Bloomingdale
Cosmetology, A
Akamai Technologies April 2015 - Present
Dynatrace December 2012 - April 2015
FirstClick Consulting May 2012 - September 2012
Telstra September 2011 - May 2012
FTD November 2009 - September 2011
MindShare February 2008 - November 2009
Playboy May 2007 - February 2008
Unreal Marketing October 2004 - May 2007
L'Oreal S.A. September 2002 - November 2003
Skills
SEM, SEO, Digital Strategy, E-commerce, Social Media Marketing, Mobile Marketing, Display Advertising, Comparison Shopping..., Retargeting, Affiliate Marketing, Web Analytics, Multivariate Testing, PPC, Digital Marketing, Conversion Optimization, Web Marketing, CRM, Strategy, Online Marketing
Education
Tulane University 1998 — 2002
BS, Marketing
La Clinica November 2014 - September 2015
CSL Plasma June 2014 - October 2014
Jackson County, Oregon February 2014 - May 2014
FTD December 2013 - May 2014
Rogue Valley Physicians September 2008 - July 2013
Wellness 2000, Inc. March 2006 - September 2008
Asante September 1999 - October 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Cpr Certified, Healthcare, PowerPoint, Phlebotomy, Research, Fitness, Nutrition, Clinical Research, Public Speaking, Hospitals, Teaching
Education
Villanova University 2004 — 2004
Certification in Human Resource Management, Human Resources Management/Personnel Administration, General, 4.0 Continuing education units
Rogue Community College 1996 — 1996
General Studies, GED
Securitas Security Services USA, Inc. September 2001 - April 2015
FTD March 1999 - September 2001
Suncoast Motion Picture Co August 1998 - March 1999
Macy's June 1995 - August 1998
KDRV-TV Channel 12 February 1989 - June 1995
Lancer Orthodontics April 1987 - May 1988
United States Marine Corps July 1979 - July 1982
Skills
Customer Service, Research, Public Speaking, Time Management, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Data Entry, Supervisory Skills, Strategic Planning, Administration, Administrative..., Microsoft Excel, Access, Leadership, Social Networking, English, Windows, Teaching, Budgets, Social Media, Event Planning, Team Building, Policy, Interpreting Procedures, Data Entry Alpha Numeric, Keyboard Skills, 10 Key, Office Management, Administrative...
Education
Southern Oregon University
Bachelor of Arts (B.A.), Communications, International Studies
Palomar College 1984 — 1986
Journalism
Legal Administrative School, United States Marine Corps 1979 — 1979
Certificate, Military Occupational Specialty 4421 Legal Services Administrative Clerk
Mapewood Career Center (Formerly known as Maplewood Area Joint Vocational School) 1977 — 1979
Certificate, Executive Assistant/Executive Secretary High Skill Stenography
Windham High School 1975 — 1979
Diploma, Business and Office Education (BOE), General Studies
FTD August 2011 - Present
The Marketing Store November 2005 - October 2011
Avon Products Inc. July 2002 - October 2005
Sweetheart Cup Company 2000 - 2002
RWD Technologies 1999 - 2000
Primex Technologies 1998 - 1998
Toyota 1996 - 1997
Skills
Quality Assurance, Product Development, Materials, Packaging, Process Improvement, Problem Solving, Six Sigma, Quality System, Quality Management, Cross-functional Team..., Program Management, Project Management, Manufacturing, Continuous Improvement, Lean Manufacturing, Testing, Management, Marketing Strategy
Education
Olivet Nazarene University
Master of Business Administration (M.B.A.)
Southern Illinois University, Carbondale
Bachelor of Science (B.S.), Mechanical Engineering
FTD December 2010 - Present
Education
San Diego State University-California State University
Bachelor’s Degree
Deloitte June 2015 - Present
McGladrey December 2014 - April 2015
FTD June 2014 - August 2014
Illinois Business Consulting August 2013 - December 2013
Illinois Business Consulting February 2013 - June 2013
Skills
Leadership, Diligent, Highly personable, Mac, Microsoft Office, Microsoft Excel, PowerPoint, Accounting, Finance, Financial Analysis, Microsoft Word, Public Speaking, Research, Social Media, Teamwork, Time Management, Training, Management
Education
University of Illinois at Urbana-Champaign 2011 — 2015
BS, Accountancy
Universidad Pontificia Comillas 2014 — 2014
Madrid, Spain, Study Abroad-International Business
Fenwick High School 2007 — 2011
Stenograph September 2011 - Present
Persuade Media Group September 2006 - September 2011
Career Education Corporation 2011 - 2011
FTD 2004 - 2006
GBC September 2001 - August 2004
Motorola 1999 - 2001
Zebra Technologies 1996 - 1999
Skills
Social Media, Collateral, Media Relations, Media Outreach, Media Placement, Email Marketing, Marketing Communications, Marketing Strategy, Social Media Marketing, Public Relations, Advertising, Direct Marketing, Product Marketing, B2B, Multi-channel Marketing, Marketing, Integrated Marketing, Salesforce.com, Trade Shows, SEM, Digital Marketing, SEO, Sales Management, Lead Generation, New Business Development, Product Management, Sales Presentations, B2B Marketing, Account Management, CRM, Strategic Partnerships, Strategy, Google Analytics, Management, Sales, Brand Awareness, Customer Service, Strategic Planning, Leadership
Education
Roosevelt University 1998 — 2001
Master's, Integrated Marketing Communications
Dell Inc. 2013 - 2015
Comport Consulting 2012 - 2013
Trinity Health (HQ Michigan) 2006 - 2012
Trinity Health (HQ Michigan) 2003 - 2006
Trinity Health (HQ Michigan) 1999 - 2003
Trinity Health (HQ Michigan) 1998 - 1999
Trinity Health (HQ Michigan) 1995 - 1998
FTD 1987 - 1995
Skills
Information Lifecycle..., Tivoli Storage Manager..., NetApp StorageGRID..., Research Design, Technical Management, Technical Analysis, Technical Writing, Technical Training, Technical Communication, Technical Leadership, Market Research, Online Research, Customer Relations, Customer Service, Customer Satisfaction, Customer Focus, Disaster Recovery, Cloud Computing, AIX, High Availability, Deduplication, Encryption, NetApp, Architecture, IT Strategy, Storage Virtualization, Medical Imaging, Healthcare Information..., Project Planning, Project Management, Research, Healthcare IT, Replication, PowerVM, Healthcare Industry, Healthcare Information..., RACF, Mainframe, Architectures, HP, Business Continuity, Enterprise Storage, Technology Management, HL7, Software Documentation, System Administration, SaaS, Storage Management, Backup Solutions, Unix
Education
Oakland Community College
Real Estate Salesperson License Applicant August 2015 - Present
MDM, CPA, A Professional Corporation August 2007 - April 2015
Washington Mutual October 2006 - August 2007
Commercial Capital Bank June 2005 - October 2006
Robert Half International January 2005 - June 2005
FTD September 2000 - October 2004
Skills
Marketing, Forecasting, Sales, Strategic Planning, Budgets, Marketing Strategy, Human Resources, Management, Recruiting, Mergers & Acquisitions, SEM, Financial Analysis, Leadership
Education
University of Arizona 1995 — 1999
BS Business Admin, Marketing
University of Arizona 1995 — 1999
Bachelor of Business Administration (B.B.A.), Marketing
LinkedIn March 2015 - Present
FTD January 2014 - March 2015
Granite Telecommunications September 2010 - June 2013
eCube Systems,LLC January 2008 - September 2010
Oracle Corporation September 2006 - August 2007
Sprint April 2004 - September 2006
Skills
SaaS, Selling, CRM, Integration, SOA, VoIP, Sales, Middleware, Account Management, Leadership, Professional Services, Sales Management, Cold Calling, Customer Service, Solution Selling, Networking, Business Development, New Business Development, Salesforce.com, Direct Sales, SIP Trunking, Enterprise Software, Strategic Planning, Consulting, Sales Operations, Broadband, Social Media, Telecommunications, Wireless, Channel Partners, B2B, Cloud Computing, MPLS Networking, Training, Lead Generation, Entrepreneurship, Team Building, Fixed Annuities, Annuity Sales, Indexed Annuities, Term Life Insurance, Retirement Planning, Pensions, Sales Process, Customer Retention, Strategic Partnerships, Sales Presentations, Software Industry, Business Intelligence, Customer Satisfaction
Education
University of Illinois at Chicago
B.S.
FTD October 2015 - Present
FTD March 2013 - September 2015
FTD October 2010 - February 2013
Skills
Partnership Marketing, Relationship Management, Revenue Management, Co-branded Marketing, B2C Marketing, Project Management, Marketing Plan Execution, Campaign Optimization, Marketing Analytics, Web Analytics, Omniture, Business Objects, Salesforce.com, E-commerce, Account Management, Digital Marketing, Marketing Strategy, Integrated Marketing, Web Content Optimization, Landing Page..., Event Planning, Lead Generation, Web Marketing, Product Marketing, Marketing, Business Development, Competitive Marketing..., Business Modeling, Loyalty Marketing, Forecasting, Database Marketing, Customer Acquisition, Leadership, Loyalty Programs, Email Marketing, Direct Marketing, Multi-channel Marketing
Education
North Central College 2006 — 2010
Bachelor of Arts, Majored in International Business, Marketing & Spanish
Lyons Township High School 2002 — 2006
Consultant August 2014 - Present
Turpin's Florist July 1976 - September 2014
FTD January 1997 - April 2002
Skills
Social Media, Customer Service, Strategic Planning, Public Speaking, Team Building, Sales, Retail, Event Planning, Social Media Marketing, Online Advertising, Microsoft Office, Sales Management, Coaching, Marketing Strategy, Public Relations, Blogging, New Business Development, Negotiation, Account Management, Event Management, Selling, Project Planning, Budgets, Online Marketing, Social Networking, Customer Satisfaction, Marketing, Entrepreneurship, Advertising, Small Business, Management, Leadership, Training, Fundraising, Marketing Communications, Business Development, Email Marketing, Nonprofits
Education
Old Dominion University 1972 — 1976
BS, Business Administration
Old Dominion University 1972 — 1976
Bachelor of Science, Business Administration and Management, General
FTD May 2012 - Present
Education
National-Louis University
B.S
Wheaton, il
FTD January 2015 - Present
Provide Commerce - Personal Creation July 2010 - December 2014
Personal Creations December 2006 - July 2010
Prints Plus October 2005 - July 2006
Skills
Illustrator, Photoshop, Editing, Product Development, Layout, Catalogs, InDesign, Graphic Design, Email Marketing, Brand Development, Photography, Adobe Creative Suite, Creative Direction, Packaging, QuarkXPress, Brochures, Logo Design, Image Manipulation, Concept Development, Typography, Graphics, User Experience, Direct Mail, Web Design, Illustration, Corporate Identity, Advertising, Posters, Art Direction, Dreamweaver
Education
Pensacola Christian College 2001 — 2005
B.S., Commercial Art
FTD May 2015 - Present
FTD October 2014 - May 2015
Abt Electronics July 2010 - October 2014
Abt Electronics June 2006 - June 2010
Dominick's 2001 - 2005
Skills
Finance, Microsoft Excel, Fraud Detection, Financial Analysis, Retail, Financial Accounting, Customer Service, Forecasting, Outlook, Microsoft Office, Microsoft Word, PowerPoint, Leadership, Analysis, Team Building, E-commerce, Call Centers, Management, Financial Reporting, Data Analysis, Accounting, Team Leadership, Training, General Ledger, Social Media, Pricing, Access, Account Management, Customer Satisfaction, Sales, Process Improvement, Banking, Payroll, Merchandising, Accounts Receivable, Inventory Management, Inventory Control, Operations Management, Data Entry, Negotiation, Profit, Budgets, Purchasing, Accounts Payable, Strategic Planning, Time Management, P&L
Education
Northeastern Illinois University 2008 — 2010
Bachelor's degree, Finance, General
Oakton Community College 2006 — 2008
Associate of Arts (A.A.)
FTD December 2014 - Present
Access Media 3 April 2013 - Present
Access Media 3 August 2011 - April 2013
Comcast Cable 2007 - 2009
Comcast Cable 2005 - 2007
U.S. Cellular September 2003 - February 2005
U.S. Cellular 2002 - 2003
MCI Worldcom Wireless 2001 - 2002
Skills
Telecommunications, VoIP, Call Centers, Customer Experience, Wireless, Customer Satisfaction, Solution Selling, WAN, Customer Service, Direct Sales, Troubleshooting, Managed Services, Networking, Vendor Management, Call Center, Cisco Technologies, Unified Communications, Sales, Windows, Customer Retention, Data Entry, Data Analysis, Forecasting, Microsoft Excel
Education
Robert Morris University - Illinois 2005 — 2005
Computer Engineering
FTD February 2014 - Present
Skills
PPC, Web Analytics, Organic Search, SEM, E-commerce, IDM Certification..., Commercial Marketing, Marketing, Marketing Strategy, Social Media Marketing, Strategy, Integrated Marketing, Cross-functional Team..., SEO, Email Marketing, Product Development, Leadership, Multi-channel Marketing, Web Design, Digital Marketing, B2B, Analytics, Management, Web Marketing, Advertising, Project Management, Business Development, Start-ups, Entrepreneurship, Online Advertising, Sales, Forecasting, Social Media, Business Strategy, Pricing, Retail, User Experience, Direct Sales, Product Marketing, Direct Marketing, Online Marketing
Education
University of Missouri - Kansas City
Master's
University of Kansas 1983 — 1988
Bachelor's
Virtual Administrator January 2013 - Present
Call Center for Gifts January 2005 - Present
FTD August 2009 - December 2009
ROJAC LLC March 2007 - August 2009
Hot Tub Sales July 2008 - November 2008
Hotel January 2007 - January 2008
Adult Bookstore January 2005 - January 2006
Skills
Microsoft Office, Invoicing, Data Entry, Confidentiality, Management, Customer Service, Accounting, Databases, Filing, Records Management, Administrative..., Office Management, Telephone Skills, Outlook, Office Administration, Time Management
Education
Texas Southern University 2000 — 2003
Highschool Diploma, Office Management and Supervision, 4.0
Lighthouse Academy
FTD June 2015 - August 2015
AptarGroup, Inc. May 2014 - August 2014
Jersey Mike's Subs March 2011 - August 2013
Skills
Time Management, PowerPoint, Cashiering, Facebook
Education
Truman State University 2011 — 2015
Bachelor’s Degree, Accounting
Truman State University 2011 — 2015
Bachelor’s Degree, Finance
Methacton School District 2009 - Present
Delaware Valley Florist Association 2008 - Present
Rothe Florists May 1991 - Present
Mt. Airy Business Association 2008 - 2009
FTD 1991 - 1998
Skills
Floral Design, Plant Maintenance, Horticulture, Flowers, Gardening, Gifts, Flower Arrangements, Wedding Planning, Public Speaking, Non-profits, Teaching, Parties, Weddings, Retail, Social Media, Customer Service, Corporate Events, Microsoft Office, Research, Event Planning, Leadership Development, PowerPoint, Holidays, Small Business, Event Management, Social Networking, Budgets
Education
Penn State University 1987 — 1991
Bachelor of Science, Horticulture
LGS Innovations October 2014 - Present
Alpha Omega Epsilon Sorority July 2014 - Present
LGS Innovations April 2014 - October 2014
QuickFlex, Inc. June 2012 - March 2014
Alpha Omega Epsilon 2013 - 2014
Blackberry Crossing West Home Owners Association 2013 - 2013
Alpha Omega Epsilon Sorority 2008 - September 2012
FTD October 2011 - June 2012
Motorola April 2009 - August 2011
SSI Embedded Systems Programming June 2004 - January 2009
Skills
C, C++, Java, HTML, Windows, Linux, Perl, Software, Device Drivers, SQL, Leadership, Strategic Planning, User Experience, Marketing Communications, Cross-functional Team..., uCLinux, Linux Device Drivers, Blackfin DSP, Framework Software..., JavaScript, XML, SurveyMonkey, MailChimp, Cvent Registration..., shell scripting, Joomla, Adobe Photoshop CS2, Android Application..., Arduino, JFreeChart, GUI, GUI development, User Interface Design, QuantumFramework, Unix, UML, Ubuntu, New Business Development, Embedded Systems, Shell Scripting, Android Development, Integration, Software Development, Programming, Software Engineering
Education
University of Illinois at Urbana-Champaign 1996 — 2000
BS, Computer Engineering
WVHS 1992 — 1996
High School Diploma, General
FTD December 2014 - Present
NSA Media November 2013 - December 2014
Gladson May 2006 - November 2013
Akira August 2011 - September 2012
Nordstrom May 2011 - August 2011
Skills
Marketing, Public Relations, Social Media, Customer Service, General Office Skills, Event Planning, Social Networking, Styling, Microsoft Office, Data Entry, Merchandising, E-commerce, Retail, Sales, Project Management
Education
University of Kentucky 2008 — 2012
Bachelor's Degree, Merchandising
FTD January 2014 - Present
FTD October 2012 - January 2014
Sears Holdings Corporation February 2012 - September 2012
Sears Holdings Corporation 2007 - February 2012
Sears Holdings Corporation April 2005 - December 2007
Sears Holdings Corporation September 1999 - April 2005
Skills
Buying, Inventory Management, Analytical Abilities, Management, Assortment, Time Management, Retail, Microsoft Excel, Project Planning, Jewelry, Forecasting, Merchandising, Analytical Skills, Retail Buying, Negotiation, ecommerce, Marketing, Inventory Control, Sales
Education
Northern Michigan University 1995 — 1999
Bachelor of Science, Business Management
FTD July 2015 - Present
Coriant, Inc. January 2015 - July 2015
Ulta February 2012 - December 2014
Tellabs Operations Inc. March 1997 - February 2012
ED&F Man July 1995 - March 1997
Skills
Switches, Cisco Technologies, Routers, Data Center, Frame Relay, TCP/IP, MPLS, VPN, Network Design, Networking, VoIP, Troubleshooting, BGP, Ethernet, OSPF, CCNA, DNS, DWDM, Wireless, QoS, WAN, Security, Cisco Call Manager, Cisco IOS, Routing, Firewalls, Windows Server, Active Directory, Wireless Networking, IP, Network Engineering, VMware, Telephony, ATM networks, DHCP, Network Architecture, Juniper, LAN-WAN, SNMP, Virtualization, Network Security, Network Administration, Telecommunications, Disaster Recovery, VLAN, Unix, Routing Protocols, Software Installation, Cisco Nexus, Servers
Education
Roosevelt University 1992 — 1994
Bachelors, Telecommunications Management
Aetna May 2013 - Present
Coventry Health Care October 2008 - Present
FTD September 2004 - August 2008
Boise Office Solutions (now Officemax) June 1996 - February 2004
The Bradford Group/Collectibles Today (e-commerce) June 1990 - May 1996
Uarco, Inc January 1984 - June 1990
Skills
Strategic Planning, Business Analysis, Cross-functional Team..., Project Planning, Management
Education
Northern Illinois University 1981 — 1983
BS, Computer Science / Math
Joliet Junior College 1979 — 1981
Associate, Computer Science / Math
Technology Solutions Group, Inc. April 2013 - Present
FTD September 2008 - April 2013
Level 3 Communications August 2006 - September 2008
Globalcom April 2001 - August 2006
Sherwin-Wiliams June 1997 - September 2000
Skills
VoIP, PBX, Avaya PBX, Cisco, Telecommunications, IP, Switches, VPN, Network Security, Troubleshooting, Call Center, TCP/IP, Telephony, SIP, Unified Communications, Firewalls, WAN, Cisco Technologies, Avaya, Routers, Disaster Recovery, System Administration, SIP Trunking, Checkpoint, Data Center, Call Centers, Juniper, Integration, MPLS, Networking, F5 BigIP, Routing, Network Design, Network Engineering, Cisco Routers, LAN-WAN, Virtualization, BGP, VMware, Avaya Technologies, Juniper Technologies, Nortel DMS
Education
University of Illinois at Urbana-Champaign 1993 — 1997
Bachelors
FTD 2013 - Present
netforge.net November 1999 - Present
Dovenmuehle Mortgage, Inc. February 2010 - August 2013
PSC Group, LLC 2007 - 2009
ECIN - Extended Care Information Network September 2005 - November 2007
LaBov & Beyond, Marketing and Communications, Inc. February 2004 - June 2005
Atabia, Inc., Marketing, Internet Solutions December 2001 - December 2002
Cirrus ABS, Inc. Marketing, Internet Systems February 2001 - December 2001
ITT Defense and Electronics June 1992 - November 1998
Superstar Games 1992 - 1995
Skills
ASP.NET, SQL Server, C#, SharePoint, JavaScript, Databases, ASP, .NET, VB.NET, CSS, XML, HTML, SQL, Web Applications, SSRS, Information Architecture, Architecture, Web Project Management, Windows, Microsoft Office, Business Analysis, Customer Relations, Web Design, IT Strategy, ERP, Business Management, Marketing Strategy, AJAX, Excel, Agile, Microsoft SQL Server, Agile Methodologies, Management, Web Development, Microsoft Excel, Architectures, Business Intelligence, Customer Service, Software Development, E-commerce
Education
Purdue University 1988 — 1992
BS, Computer Technology (Information Systems)
Purdue University 1988 — 1990
AS, Applied Science
FTD June 2014 - Present
Sears Holdings Corporation January 2013 - June 2014
Sears Holdings Corporation January 2012 - January 2013
Branded Online October 2010 - January 2012
Warnaco September 2009 - October 2010
Digital River May 2007 - May 2009
GSI Commerce June 2005 - May 2007
Skills
PPC, Product Management, Account Management, Project Management, Business Analysis, Email Marketing, E-commerce, Affiliate Marketing, SEO, Online Advertising, Integrated..., Online Marketing, SEM, Forecasting, Business Development, Customer Service, Facebook, Omniture, Paid Search Strategy, Google Analytics, Process Improvement, Retargeting, Social Media, Business Objects, Magento, ExactTarget, SAP, PeopleSoft, CRM, Integrated Marketing, Strategy, Multi-channel Marketing, Marketing Management, Marketing, Web Analytics, Digital Marketing
Education
Pepperdine University 2001 — 2005
BS, Business Administration
Wolters Kluwer October 2011 - Present
Consulting February 2009 - October 2011
Frain Industries September 2008 - February 2009
BDG International October 2007 - September 2008
Start Up January 2007 - September 2007
Navistar March 2006 - December 2006
FTD December 2004 - August 2005
GE Polymershapes 2002 - 2004
Skills
Marketing Strategy, Business Development, Product Management, Strategy, Marketing, Management, Leadership, Business Strategy, Market Analysis, Spanish, Process Improvement, Sales, International Business, Latin America, Competitive Analysis, International Sales, B2B, New Business Development, Strategic Planning, Market Research, Lead Generation, CRM, Strategic Partnerships, Analysis, Salesforce.com, Marketing Management, E-commerce, Product Marketing, Online Marketing, Sales Process, Sales Operations, Account Management, Marketing Communications, Customer Service, Social Media Marketing, Social Media, Email Marketing
Education
North Central College 2010 — 2011
Master of Business Administration (M.B.A.)
North Central College 2001 — 2003
Bachelor of Business Administration (B.B.A.)
Global Cents (GCI Live LLC) 2009 - Present
Global Cents (GCI) February 2007 - August 2009
Open Text October 2006 - February 2007
Open Text February 2003 - October 2006
OpenText February 1999 - 2003
OpenText February 1997 - February 1999
Mid Central Food Sales 1995 - January 1997
IRI 1993 - 1995
FTD September 1989 - 1993
Global Computer Supplies September 1988 - September 1989
Skills
Enterprise Content..., Document Management, Enterprise Software, Content Management, Knowledge Management, Product Management, Information Architecture, Agile Methodologies, Cloud Computing, User Experience, SharePoint, Software Development, Taxonomy, Solution Architecture, Requirements Analysis, Enterprise Architecture, Software Project..., User Interface Design, Web Content Management, JIRA, Agile Project Management, Project Management, Records Management, Software Quality..., SQL, XML, Livelink, Quality Assurance, Software Documentation, Testing, Pre-sales
Education
Northern Illinois University 1988 — 1994
MBA, Marketing Management
University of Illinois at Urbana-Champaign 1984 — 1988
Bachelor of Arts (B.A.), French Commercial studies
Université Laval 1986 — 1986
French Immersion Program, French
FTD July 2013 - Present
Idealab - An innovation and new business incubator January 2012 - June 2012
Design for America April 2011 - September 2011
The Walt Disney Company July 2009 - August 2011
Target 2006 - 2009
Capgemini Consulting 2004 - 2006
Accenture 1999 - 2004
Skills
Business Strategy, Entrepreneurship, Retail, eCommerce, Business Innovation, Design Thinking, Strategy, Product Management, Social Entrepreneurship, Business Process..., Lean Six Sigma, Start-ups, Consumer Products
Education
UCLA Anderson School of Management 2011 — 2013
MBA
Northwestern University 1995 — 1999
BS
UICO, LLC July 2009 - Present
Hyde Park Angels 2007 - Present
UICO, LLC April 2008 - October 2009
FTD July 2007 - March 2009
Agentrics January 2004 - October 2006
Agentrics January 2001 - December 2003
Kurt Salmon Associates 1997 - 2001
Humphreys Investments 1996 - 1997
Skills
Start-ups, Product Management, Strategy, Product Development, Business Strategy, Marketing Strategy, Sales Operations, Product Marketing, Business Development, Cross-functional Team..., Strategic Planning, Management, Business Process..., Business Planning, Leadership, Competitive Analysis, Entrepreneurship, Marketing, Management Consulting, Outsourcing
Education
The University of Chicago - Booth School of Business 2005 — 2007
MBA
University of Chicago 2005 — 2007
Master of Business Administration (MBA)
Southern Methodist University 1992 — 1996
BBA, International Business
FTD February 2012 - Present
FTD March 2005 - February 2012
Software Architects 2002 - 2004
Skills
SDLC, Agile Methodologies, Spring, Java Enterprise Edition, SOA, SOAP, JMS, Maven, REST, Web Services, JBoss Application Server, Software Development, Tomcat, Hibernate, Ant, XML, Enterprise Architecture, Application Architecture, JSP, JUnit, Design Patterns, CVS, Websphere
Education
Purdue University 1998 — 2000
BS, Computer Science
FTD August 2003 - Present
Presbyterian Healthplan 2000 - 2001
Solo Cup Company November 1995 - 2000
Education
The University of New Mexico
Oregon Trail Games January 2014 - Present
Google August 2008 - Present
Google December 2006 - August 2008
FTD August 2005 - November 2006
FTD May 2003 - August 2005
divine, inc January 2001 - November 2002
Skills
Linux, Data Center, Networking, System Administration, Troubleshooting, Unix, Security, Technical Writing, Hardware, Computer Hardware, Project Management, Training, Computer Maintenance
Education
University of Wisconsin-Madison 2011 — 2012
Masters Certificate, Project Management
Stanford University 2009 — 2010
SAPM, Project Management
Northern Illinois University 2000 — 2006
BGS, Liberal Arts
FTD January 2015 - Present
Provide Commerce April 2014 - December 2014
Provide Commerce June 2012 - March 2014
Provide Commerce November 2010 - June 2012
PETCO Animal Supplies, Inc. September 2010 - November 2010
PETCO Animal Supplies, Inc. September 2009 - September 2010
V-Vehicle Start Up April 2009 - June 2009
Sony Electronics June 2008 - August 2008
PromoModels Inc. May 2007 - December 2007
UCSD June 2006 - May 2007
Skills
Web Analytics, Omniture, Data Analysis, Retail, Merchandising, Analytics, Market Research, Competitive Analysis, Marketing Strategy, Market Analysis, SharePoint, Product Management, Online Marketing, Strategy, Cross-functional Team..., Marketing, Segmentation, E-commerce
Education
University of California, San Diego - The Rady School of Management 2007 — 2009
MBA, Marketing, Business Strategy
University of San Diego 2002 — 2006
BA, Biology, Chemistry
FTD 2008 - Present
FTD 2006 - 2008
FTD 2005 - 2006
FTD 2004 - 2005
Skills
Testing, Quality Assurance, XP
Education
University of Illinois at Urbana-Champaign
BS, Computer Science
MSDSonline May 2012 - Present
MSDSonline July 2011 - May 2012
National Opinion Research Center @ University of Chicago January 2010 - July 2011
Expetec of Chicago Loop August 2008 - December 2009
Apps Communications May 2007 - November 2007
FTD 2006 - 2007
Skills
Disaster Recovery, VoIP, Microsoft Exchange, Networking, Windows, Managed Services, Troubleshooting, Active Directory, Technical Support, Computer Hardware, Windows Server, Windows 7, Servers, Windows XP, VMware, Customer Service, SaaS, Software Documentation, Help Desk Support, Salesforce.com
Education
St. Olaf College
OTTO Engineering, Inc. March 2015 - Present
StartSampling, Inc. January 2000 - January 2015
FTD 1999 - 2000
Factory Card & Party Outlet 1998 - 1999
Oce - USA 1992 - 1998
Avis Budget Group 1991 - 1992
Andersen Consulting 1988 - 1991
Skills
Analytics, Strategic Planning, Strategy, Cross-functional Team..., Market Research, CRM, Management, Process Improvement, Business Intelligence, Project Management, Leadership, Data Analysis, Digital Marketing, Integrated Marketing, Budgets, Business Strategy, Direct Marketing, Cloud-based, Quantitative Research, Forecasting, Data Privacy, Enterprise Architecture, E-commerce, Program Management, Team Management, Sales, Business Analysis, Consumer Products, Data Quality, Email Marketing, Vendor Management, Project Portfolio..., IT Strategy, Information Technology, Team Leadership, Software Development, Segmentation, Business Development, Database Marketing, Negotiation, Business Process..., Entrepreneurship, Integration, Start-ups, Privacy Policies, Governance
Education
Northern Illinois University
MBA, Business
University of Illinois at Urbana-Champaign 1984 — 1988
BS, Computer Engineering
Florist Buying Club April 2012 - September 2013
Delaware Valley Floral Group 2006 - February 2012
Equiflor Corporation November 2003 - February 2006
FTD 1971 - 2002
Education
The Citadel 1967 — 1971
BS Business Administration
FTD (Florists' Transworld Delivery) 2013 - Present
Family Laundry Center May 2011 - Present
FTD August 2009 - Present
SmartSignal June 2008 - August 2009
IBM December 2007 - June 2008
US Biometrics Corp March 2004 - November 2007
FTD, Inc October 1998 - June 2004
Skills
.NET, Visual Studio, SQL, Software Development, C#, Windows, Troubleshooting, WPF, Microsoft SQL Server, Java, SOAP, Software Installation, Software Project...
Education
Northern Illinois University 1990 — 1991
Teleflora January 2003 - Present
Gerald Stevens June 1999 - December 2001
Florists Transworld Delivery FTD October 1988 - June 1999
FTD 1995 - 1998
Skills
Retail, Marketing Strategy, Account Management, Strategic Planning, Sales, Customer Service, Sales Operations, Competitive Analysis, New Business Development, Inventory Management, Marketing, Management, Advertising, P&L Management, B2B, Budgets, Sales Management, Trade Shows, Merchandising, Human Resources, Team Building, Market Planning, Leadership, Forecasting, Direct Sales
Education
Rutgers University-New Brunswick 1982 — 1987
Roseburg Forest Products August 2015 - Present
FTD December 2014 - August 2015
Safeway November 2012 - December 2014
Safeway March 2012 - November 2012
FTD.com August 2010 - March 2012
FTD.com September 2008 - January 2011
Motorcycle USA September 2007 - September 2008
US Attorney October 2004 - November 2007
Bethel Church at Vista Pointe October 2001 - October 2004
Skills
Employee Relations, Applicant Tracking..., Career Development, Conflict Resolution, Employee Benefits, Hiring, Human Resources, Interviews, Leadership Development, Management, Microsoft Word, New Hire Orientations, Onboarding, Performance Management, Recruiting, Resume Writing, Succession Planning, Talent Acquisition, Talent Management, Time Management, Training, Policy, Forecasting, HR Policies, Employee Engagement, Organizational..., Labor Relations, Sourcing, Employee Training, Coaching, Screening, Temporary Staffing
Education
Southern Oregon University 2002 — 2008
Master's degree, Industrial and Organizational Psychology
St. Charles Trading April 2015 - Present
Lattice Communications January 2013 - January 2015
Espresso Education October 2010 - January 2013
LiveText, Inc. November 2008 - October 2010
FTD 2006 - 2008
Colorado Technical University 2004 - 2006
Skills
Salesforce.com, Microsoft Office, Leadership, Curriculum Design, Solution Selling, SaaS, Customer Service, Sales Management, WebEx, Team Building, Online Advertising, Lead Generation, Teaching, Sales, Account Management, Social Media, PowerPoint, Business Development, Telecommunications, Sales Process, New Business Development, Team Leadership, Strategic Planning, Management, Contract Negotiation, Marketing Strategy, Negotiation, Marketing
Education
Northern Illinois University
B.S, Marketing
FTD March 2014 - Present
Target May 2013 - March 2014
Target May 2012 - May 2013
Target June 2010 - May 2012
MidwestOne Bank June 2009 - June 2010
MidwestOne Bank May 2008 - June 2009
Atlantic Alliance May 2007 - July 2007
Skills
Microsoft Office, Microsoft Excel, Inventory Management, PowerPoint, Microsoft Word, Data Analysis, Process Improvement, Forecasting, Analysis, Business Analysis, Cross-functional Team..., Supply Chain Management, Retail, Finance
Education
University of Iowa 2006 — 2010
BBA, Finance and Economics
University of Iowa - Henry B. Tippie College of Business 2006 — 2010
B.B.A, Finance, Economics
Express Scripts August 2014 - Present
Express Scripts December 2012 - August 2014
Emerson Process Management January 2011 - December 2012
FTD June 2008 - January 2011
Emerson Electric June 2006 - May 2008
Skills
Financial Reporting, Variance Analysis, Financial Analysis, Finance, Internal Controls, Forecasting, Financial Modeling, Process Improvement, Accounting, Analysis, Microsoft Excel, Internal Audit, Sarbanes-Oxley Act
Education
University of Illinois at Urbana-Champaign - College of Business 2001 — 2006
Masters of Accounting Science
CoupoNewbie May 2009 - Present
M-B-S, Inc April 2008 - August 2009
Thunderbird Theatre January 2007 - December 2007
Kelly Services January 2002 - August 2007
University of Houston January 2007 - April 2007
Wicks-N-Sticks November 2001 - May 2002
Piven Theatre January 2000 - June 2000
FTD January 1995 - December 1998
Dominick’s Finer Foods January 1993 - May 1995
Skills
Customer Service, Social Networking, Microsoft Office, Public Speaking, Social Media, Sales, Editing, Blogging, Creative Writing, Data Entry, Video, Public Relations, Entertainment, Leadership, Social Media Marketing
Education
San Jacinto College 2004 — 2005
Theater
ComedySportz Chicago 1999 — 2000
Certificate, Improv, Comedy, Acting, Theater
Second City Conservatory 1999 — 2000
Improv, Comedy, Acting, Theater
Player's Workshop of the Second City 1997 — 1998
Certificate, Improv, Comedy, Acting, Theater
A.A. Stagg High School 1991 — 1993
Diploma, General Education
IKON Software Inc. March 2012 - Present
Prescient Solutions April 2008 - October 2011
FTDI April 2003 - April 2008
FTD 2003 - 2008
Skills
Computer Hardware, XP, Troubleshooting, Help Desk Support, Windows, Disaster Recovery, Active Directory, Operating Systems, VPN, Hardware, WAN, Windows 7, Linux, Servers, VMware, Hyper-V, Microsoft SQL Server, Dell PowerEdge Servers, Cisco Technologies, Microsoft Exchange, Windows Server, Firewalls, Windows XP, DNS, Networking, Technical Support, TCP/IP, Virtualization, Data Center, System Administration
Education
Southern Illinois University, Carbondale 2000 — 2002
FTD December 2013 - Present
Veolia Transportation January 2011 - December 2013
Veolia Transportation April 2006 - January 2011
Laidlaw January 2001 - January 2006
Leo Burnett July 1995 - January 2001
Skills
HRIS, Compensation, Project Management, Change Management, ADP Enterprise, Taleo, PeopleSoft, bswift Online Benefits, Payroll, ADP Payroll, Applicant Tracking..., Business Process..., System Administration, Analysis, Software Documentation, Process Improvement, Testing, ADP ReportSmith, Personnel Management, Oracle HR, Oracle Discoverer, Peoplefluent
Education
University of Illinois at Chicago
BA, Industrial/Organizational Psychology
FTD May 2015 - Present
Baxter International Inc. July 2014 - May 2015
Insight Global at Abbott Laboratories September 2013 - June 2014
AIM Consulting Group October 2012 - August 2013
Elmhurst Memorial Healthcare, Primary Care Associates March 2006 - October 2012
Great Escape Preschool (Elite Sports) September 2004 - March 2007
c.w. COSTELLO & ASSOC., inc. September 1996 - June 1998
Abbott 1994 - 1995
Skills
Training, Visio, eCommmerce, Healthcare, Analysis, Adobe CQ Content..., Functional..., Business Analysis, Conflict Resolution, Web Content Management, SDLC, Business Communications, Quality Assurance, Packet Tracker, Collaborative Problem..., Project Management, Vendor Management, SaaS, Agile & Waterfall..., Technical Writing, Editing, Testing, Pharmaceutical Industry, Pharmacy, HIPAA, EMR, Hospitals, Strategic Planning, Customer Service
Education
Northern Illinois University 2001 — 2003
M.S., Elementary Education, graduated Magna Cum Laude
Saint Mary's College, Notre Dame IN 1992 — 1996
B.A. Mass Communications, Minors: Public Relations, Sociology
Downers Grove South
High School Diploma
FTD April 2006 - Present
Applied Systems August 2005 - March 2006
Baxter June 2001 - September 2004
Skills
Microsoft SQL Server, C#, ASP.NET, Visual Studio, Web Services, SQL, Visual Basic, .NET, jQuery, XML, C++, Databases, VB.NET, Visual C++, Testing, ADO.NET, C, Crystal Reports
Education
North Central College 2001 — 2005
BS, Computer Science
Antioch Community High School 1997 — 2001
5
FTD August 1997 - Present
Spiegel Catalog 1987 - 1997
Skills
Product Development, E-commerce, Cross-functional Team..., Product Management, Multi-channel Marketing, Analytics, Competitive Analysis, Marketing Strategy, Team Building, Merchandising, P&L Management, Product Marketing, Retail, Online Advertising, Pricing, SaaS, Strategic Partnerships, B2B, Brand Development, Brand Management, Email Marketing, Direct Marketing, Trade Shows, Web Analytics, Customer Acquisition, CRM, Forecasting, Online Marketing
Education
Northern Illinois University
Marketing/Psychology
AAA Arizona December 2012 - Present
AAA Arizona April 2004 - December 2012
Carlson Wagonlit Travel October 2003 - March 2004
FTD November 2002 - July 2003
Flowers Direct / eflowers.com January 1997 - October 2002
TeleTech July 1996 - January 1997
Lone Star Airlines September 1992 - July 1996
Continental Express August 1983 - September 1992
Skills
Sales, Tourism, Sales Management, Marketing Strategy, Marketing Communications, Customer Service, Event Planning, Event Management, Training, New Business Development, Process Improvement, Leadership, Team Building, CRM, Management, Marketing, Account Management, Budgets, Strategic Planning, Customer Satisfaction, Public Relations, Business Planning
Education
Purdue University
BS, Marketing
FTD Senior Tax StaffCrowe Chizek & Company LLC1999 - 2002
Education
University of Illinois at Urbana-Champaign 1995 — 1999
BS, Accounting
FTD February 2006 - Present
Technology for Communications International 1997 - 2002
Skills
CRM, Access, Service Desk, POS, IBM iSeries, XP, Training, Integration, Crystal Reports, Business Objects, SharePoint, Computer Hardware, Troubleshooting, Testing, Technical Support, Cognos, Windows, Software Documentation, Microsoft SQL Server, Team Leadership, Operating Systems, Help Desk Support, Management, Software Implementation
Education
Portland State University - School of Business 2003 — 2006
BS, Human Resource Management
Portland State University - School of Business 2003 — 2006
BS, Marketing
San Jose State University 1996 — 2000
Computer Engineering
Trans-Ocean Group April 2010 - July 2011
FTD June 2001 - March 2009
GE September 1999 - May 2001
Spiegel April 1986 - September 1999
Carson Pirie Scott and Company October 1979 - March 1983
Skills
Merchandising, Advertising, Retail, Competitive Analysis, Marketing, Textiles, Online Advertising
Education
Purdue University - Krannert School of Management 1975 — 1979
B.S.I.M., Marketing
BMO Harris Bank August 2014 - February 2015
OfficeMax January 2014 - August 2014
FTD August 2013 - December 2013
Walgreens March 2008 - March 2013
AT&T June 2006 - November 2007
SBC June 2004 - June 2006
Skills
VoIP, Cisco IOS, Cisco Technologies, Routers, Security, Network Administration, VPN, LAN-WAN, Cisco Call Manager, Firewalls, Cisco Routers, MPLS, Frame Relay, Data Center, Troubleshooting
Education
Osmania University
Bachelor of Electrical Engineering, Science and technology
MiresBall September 2015 - Present
FTD June 2015 - Present
Civilian.Agency 2014 - 2014
3fold Communications September 2012 - August 2013
The Glass Agency March 2007 - March 2012
Skills
Art Direction, Corporate Identity, Illustrator, Adobe Creative Suite, Advertising, InDesign, Integrated Marketing, Email Marketing, Photoshop, Social Media Marketing, Graphic Design, Brand Development, Logo Design, Branding, Outdoor Advertising, Online Advertising, Collateral, Typography, Posters, Business Cards, Brochures, Corporate Branding
Education
University of Idaho
Bachelor of Fine Arts (BFA), Graphic Design
FTD August 2011 - Present
Apartments.com February 2008 - July 2011
Xpedior May 1999 - January 2011
Sogeti Group September 2007 - February 2008
Chicago Public Schools January 2002 - April 2007
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Social Media, Windows, Sales, Strategic Planning, Outlook, Management, ASP.NET, JavaScript, HTML, SharePoint, Oracle, MySQL, MS Project, Microsoft Visio, Web Services API, XML, MS Access, LDAP, Active Directory, VSS, Quality Center, SnagIt, Microsoft IIS, Unix, Salesforce.com, Project Management, Business Analysis, SWOT analysis, User Experience, Use Cases, Consulting
Education
University of Illinois at Chicago
Bachelor's Degree, Computer and Information Sciences and Support Services
FTD December 2013 - Present
Military Shopping Channel July 2010 - October 2011
Jewelry Television June 2007 - November 2008
Mervyns June 2004 - May 2007
Claire's Accessories 2000 - 2004
Home Shopping Network 1993 - 2000
Jan-Bell 1989 - 1993
Skills
Retail, Merchandising, Fashion, Assortment, Trend Analysis, Trend, Visual Merchandising, Income Statement, Trend Forecasting, Jewelry, Pricing, E-commerce, Inventory Control, Multi-channel Retail, Global Sourcing, Strategy, Store Management, Inventory Management, Product Development, Forecasting, Store Operations, Profit, Wholesale, Luxury Goods, CPFR, P&L Management, Loss Prevention, Sourcing, Merchandise Planning, Apparel, Brand Development, Sales, Private Label, Retail Buying, Product Assortment..., Brand Management, Open to Buy Management, JDA, Footwear, New Store Development
Education
Northeastern University
Marketing
US Foods April 2011 - Present
Unisource World Wide April 2007 - March 2011
FTD 2005 - 2007
Skills
Accounts Receivable, Account Management, Account Reconciliation, Accounts Payable, Credit, Cash Flow, Cash Management, Credit Analysis, Credit Management, Financial Analysis, Financial Reporting, Forecasting, Payroll, PeopleSoft, SAP, Sarbanes-Oxley Act
Education
North Central College
Inside Out Youth Services 2014 - 2015
Koats 4 Kids 2007 - 2015
Ronald McDonald House Charities of Southern Colorado 2012 - 2014
Ronald McDonald House Charities of Southern Colorado 2006 - 2012
Colorado Springs Conservatory 2003 - 2010
Luxottica Retail 1997 - 2006
FTD 1992 - 1998
Creative Alliance 1990 - 1992
DCI Marketing 1985 - 1990
Skills
Marketing Communications, Strategic Planning, Event Planning, Marketing, Fundraising, Volunteer Management, Community Outreach, Customer Service, Leadership, Public Relations, Event Management, Nonprofits, Team Building, Marketing Strategy, Direct Marketing, Research, Social Media Marketing, Public Speaking, Social Media, Leadership Development, Program Management, Advertising, Media Relations
Education
Northwood University 1980 — 1984
BS, Marketing/Management
FTD December 2013 - Present
CME Group February 2012 - November 2013
CME Group February 2007 - February 2012
CME Group June 2005 - February 2007
AT&T Business Services 2004 - June 2005
AT&T Business Services 2001 - 2004
Acxiom 2000 - 2001
AT&T Global Network Services 1997 - 2000
CNA Insurance 1994 - 1997
Sargent & Lundy Engineers 1981 - 1994
Skills
Cisco IOS, Cisco Nexus, Cisco Routers, Data Center, Firewalls, F5 BigIP, LAN Switching, Arista, Checkpoint, Disaster Recovery, WAN, Cisco Technologies, Active Directory, Visio, Unix, Testing, Servers, Troubleshooting, Switches, BGP, OSPF, VPN, Routers, Network Design, Routing, Networking, Network Engineering, Network Architecture
Education
Roosevelt University
Bachelor's degree, Micro Computer Science
FTD, Inc March 2010 - Present
FTD August 2006 - March 2010
St Rose Miami September 2004 - May 2007
Skills
Account Management, Retail, Sales Management, Merchandising, New Business Development, Sales, Marketing Strategy, Email Marketing, Marketing, Salesforce.com, B2B, Customer Service, Forecasting, E-commerce, Strategic Planning
Education
North Park University 1992 — 1995
Bachelor of Science in Nursing
Cleveland Metroparks 1995 - Present
FTD 1989 - 1992
Scripps Memorial Hospital 1987 - 1989
Blixt Advertising 1986 - 1987
Quorum 1983 - 1986
Skills
Marketing Communications, Copywriting, Marketing, Public Relations, Media Relations, Editing, Advertising, Program Management, Social Media, Internal Communications, Event Management, Press Releases, Newsletters, Event Planning, Strategic Communications
Education
San Diego State University-California State University 1987 — 1989
MBA, Marketing
University of Michigan 1977 — 1981
BA, Journalism
Northwest Community Healthcare December 2014 - Present
GOGO LLC November 2010 - Present
Aircell November 2010 - August 2011
Maron Structure Technologies May 2009 - December 2010
Philips Electronics January 2008 - December 2008
Insurance Auto Auctions February 2005 - January 2008
Insurance Auto Auctions May 2003 - February 2005
Northwest Community Hospital August 1997 - December 2003
FTD April 2001 - May 2003
Skills
MCDST, Network+, VMware, Troubleshooting, Windows, Data Center, Computer Hardware, Operating Systems, XP, Active Directory, Windows 7, TCP/IP, VPN, Technical Support, Microsoft Certified..., Windows Server, VMware ESX, Microsoft Exchange, Help Desk Support, System Administration, DNS, Software Installation, Servers, Disaster Recovery, Wireless Networking, Microsoft Technologies, Integration, WAN, Windows XP, ITIL, IT Service Management, Infrastructure, Process Improvement, Vendor Management, Networking, Telecommunications
Education
Triton-College 2002 — 2004
CIS Networking, Computer Information Systems
Erulisse Jewelry September 2009 - Present
Albertsons March 2009 - June 2010
Kroger August 2008 - February 2009
FTD April 2008 - May 2008
Skills
Customer Service, Cashiering, Cash Register, Retail, Loss Prevention, Merchandising, Planograms, Retail Sales, Shrinkage, Store Management, Visual Merchandising, Grocery, Cash Handling Experience, Store Operations, Assortment, Inventory Management, Handmade Jewelry, Craft, Jewelry, Fashion, Leadership, Metalsmithing, Social Media, Social Networking, Marketing, Event Planning, Public Speaking, Photoshop, Research, Illustrator
Education
Richland College 2005 — 2010
Associate of Arts and Sciences (A.A.S.), Multimedia/Web Design
Lever Interactive December 2014 - Present
Milestone Internet Marketing May 2014 - December 2014
Starcom MediaVest Group March 2012 - May 2014
Digitas March 2011 - April 2012
BIRDVIEW Technologies October 2008 - March 2011
Right Place Media April 2007 - October 2008
FTD April 2006 - March 2007
Skills
Google Analytics, Online Marketing, PPC, Social Media Marketing, Online Advertising, Digital Marketing, Mobile Marketing, Email Marketing, SEM, Web Analytics, Marketing Strategy
Education
North Central College 1999 — 2003
B.A., Entrepreneurship & Business Management
JPMORGANCHASE January 2006 - Present
PROCESS MANAGEMENT, LIMITED January 1998 - January 2006
PROCESS MANAGEMENT, LIMITED January 1998 - January 2006
FTD 2005 - 2006
US Cellular- Amdoc's Ensemble September 1999 - December 2004
US Cellular- Amdoc's Ensemble September 1999 - December 2004
National Council State Board of Nursing August 1998 - September 1999
National Council State Board of Nursing August 1998 - September 1999
SEARS, ROEBUCK & COMPANY May 1998 - August 1998
SEARS, ROEBUCK & COMPANY May 1998 - August 1998
Skills
Software Quality..., PMP, MS Project, Testing, Quality Assurance, Agile Methodologies, SDLC, Software Development, SQL, Visio, Waterfall, PMO, Requirements Analysis, Project Management, Quality Center, User Acceptance Testing, Business Analysis, Program Management, Unix, Business Requirements, Enterprise Architecture, Telecommunications, HP Quality Center
Education
Roosevelt University 1990 — 1993
Bachelor, Computer Science
Roosevelt University 1990 — 1993
Bachelor, Computer Science
Roosevelt University 1990 — 1993
Bachelor, Computer Science
FTD May 2015 - Present
PwC January 2015 - May 2015
Livingstone June 2014 - December 2014
Cars.com May 2011 - May 2014
Classified Ventures March 2010 - May 2011
BDO USA, LLP 2007 - March 2010
Skills
Accounting, Financial Analysis, Auditing, Financial Reporting, Financial Modeling, Forecasting, Finance, SEC filings, Financial Accounting, Due Diligence, GAAP, PeopleSoft, Financial Statements, US GAAP, Sarbanes-Oxley Act
Education
University of Illinois at Urbana-Champaign 2002 — 2007
Master of Science (MS), Accounting
Mount carmel HS 1998 — 2002
FTD February 2012 - Present
Webster Bank December 2010 - October 2012
FTD.com September 2003 - January 2008
Shear Madness December 2002 - September 2003
Skills
Technical Support, Microsoft Excel, Customer Satisfaction, Customer Service, Windows, PowerPoint, Sales, Call Center, Call Centers
Education
The University of Connecticut 2009 — 2011
Associates Degree, Animal Science
Albert's School of Hair Design 2001 — 2002
Cosmetology License, Hairdressing
Total Medical Solutions November 2008 - Present
FTD October 1996 - February 2009
Education
Slippery Rock University of Pennsylvania 1976 — 1980
BS, Business Administration
Fusion92 September 2011 - Present
Lever Interactive April 2007 - May 2011
FTD 2008 - 2010
Skills
Web Analytics, PPC, Google Adwords, Google Analytics, SEM, Digital Strategy, Digital Marketing, SEO, Online Marketing, Online Advertising, Integrated Marketing, E-commerce, Interactive Marketing, Social Media Marketing, Search Advertising, Mobile Marketing
Education
Texas A&M University - Mays Business School 2002 — 2006
Marketing
Accountemps 2005 - 2005
FTD 2004 - 2004
Education
North Central College 2006 — 2010
BA. ACCPA, Accounting
CSI Enterprises, Inc. April 2014 - Present
Object Partners, Inc. March 2014 - Present
Shorr Packaging July 2011 - March 2014
Trustwave March 2011 - July 2011
Infogix July 2007 - March 2011
Sogeti (formerly Software Architects, Inc.) March 2005 - July 2007
Dairy Joy Drive-In September 1997 - March 2007
Follett Higher Education Group 2005 - 2007
FTD 2006 - 2006
Van Kampen Funds 2006 - 2006
Skills
Tomcat, XML, AJAX, HTML, JSP, Eclipse, Websphere, JBoss, JavaScript, Photoshop, Cairngorm, BlazeDS, J2EE, Agile, Web Applications, Java, jQuery, SQL, Servlets, Hibernate, MySQL, Ant, CSS, Struts, Application Development, Software Development, UML, Subversion, SDLC, Databases, Grails, Groovy, Maven, Flex, Flex Builder, Spring, SSRS, Microsoft SQL Server, Requirements Analysis, Agile Methodologies, Web Development, Java Enterprise Edition, Integration, .NET, PL/SQL, Architecture, JMS, JSON, Software Design, JBoss Application Server
Education
Northern Illinois University 2000 — 2004
BS, Computer Science, Mathematics
Hinckley-Big Rock High School 1996 — 2000
Optum February 2014 - Present
FTD February 2011 - February 2014
KPMG July 2009 - March 2011
KPMG July 2008 - July 2009
Skills
Forecasting, External Audit, Microsoft Excel, Monthly Close, Showcase Query, JD Edwards, Cognos, Financial Accounting, Account Reconciliation, Auditing, Financial Analysis, GAAP, CPA, Internal Controls, Accounting, Finance, Corporate Finance
Education
University of Illinois at Urbana-Champaign - College of Business 2007 — 2008
Masters, Accounting
University of Illinois at Urbana-Champaign - College of Business 2004 — 2007
Bachelors, Accounting
Harris Computer Systems October 2004 - Present
FTD July 1999 - June 2004
Online Financial Services July 1997 - July 1999
Skills
COBOL, SQL, Microsoft SQL Server, Crystal Reports, Software Development, Databases, SDLC, Unix, R/M COBOL, Analysis Services, Microsoft Office, Troubleshooting, Business Analysis, Software Documentation
Education
Oakton Community College 1996 — 1997
Certificate, Computer Programming - COBOL
Oakton Community College 1993 — 1996
Associates Degree, Liberal Arts
Capgemini September 2014 - Present
FTD October 2013 - September 2014
Fermilab November 2012 - October 2013
Navistar Inc June 2008 - November 2012
Fermilab April 2000 - June 2008
Information Resources, Inc October 1995 - April 2000
Skills
Oracle, Oracle E-Business Suite, Oracle Applications, Databases, PeopleSoft, Database Design, Oracle Enterprise Linux, Oracle Enterprise..., Integration, Database Administration, Microsoft SQL Server, Unix Operating Systems, Linux Server, AIX 5.x, PostgreSQL, MySQL, GoldenGate, Oracle RAC
Education
Northern Illinois University - College of Business 1992 — 1995
MBA, M.S., and B.S., Management Information Systems and Finance
FTD March 2013 - Present
Deloitte August 2011 - March 2013
Frost, Ruttenberg, and Rothblatt January 2010 - June 2011
Shoe Carnival April 2005 - December 2009
National MS Society May 2009 - August 2009
Skills
Accounting, Financial Accounting, Auditing, Accounts Receivable, Accounts Payable, Microsoft Excel, Account Reconciliation, Financial Statements, PowerPoint, Microsoft Word, Microsoft Office, Spreadsheets, Customer Service, GAAP, Finance, US GAAP
Education
University of Illinois at Chicago 2007 — 2011
Bachelor of Science, Accounting
Sears Holdings Corporation 2013 - Present
Abbott 2012 - 2013
Sears Holdings Corporation 2010 - 2012
Grant Thornton LLP 2009 - 2009
Cars.com 2009 - 2009
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2007 - 2009
FTD 2007 - 2007
Northern Trust Corporation 2007 - 2007
Assurant Health 2005 - 2007
Sears, Roebuck and Co. 2003 - 2004
Skills
Software Quality..., User Acceptance Testing, Test Planning, Quality Center, System Testing, SDLC, Test Management, XML, Business Analysis, Requirements Analysis, HP Quality Center, SQL, Software Project...
Education
The Ohio State University 2000 — 2003
Master's Degree, Geographic Information Systems
FTD 2011 - Present
FTD 2010 - 2012
Skills
Computer Hardware, Microsoft SQL Server, Troubleshooting, Linux, Salesforce.com, XP, Disaster Recovery, TCP/IP, Windows 7, Active Directory, Servers, Operating Systems, Windows 2000, VPN, VMware, Windows, Visio, Help Desk Support, Hardware, Windows Server, Technical Support, Windows XP, VMware ESX, DHCP, Microsoft Exchange, DNS, WAN, Cisco Technologies, IIS
Education
Northern Illinois University 1998 — 2001
Xoom Corporation April 2015 - Present
Xoom Corporation January 2012 - Present
FTD June 2009 - June 2011
Readyforce 2011 - 2011
FTD August 2007 - June 2009
Gentle Giant Moving Co. 2003 - 2005
MVFR 1999 - 2003
Skills
Call Center, Customer Service, CRM, Strategic Planning, Account Management, Process Improvement, Salesforce.com, Training, Call Centers, Operations Management, Quality Assurance, Management, Leadership, Vendor Management, Cross-functional Team..., Customer Satisfaction, Analysis, Marketing
Education
Columbia University School of Social Work 2005 — 2006
Skidmore College 1996 — 1998
BA, Psychology
City of Jacksonville August 2008 - August 2010
FTD October 2008 - 2009
Skills
Performance Excellence, Excellent Leadership, Reception
Education
Pulaski Technical College 2010 — 2012
North Pulaski High 2007 — 2010
FTD August 2000 - Present
Millenium Rail July 1999 - August 2000
Universal Outdoor July 1997 - June 1999
PwC August 1995 - July 1997
Skills
Accounting, Financial Analysis, Cash Management, Forecasting, Financial Modeling
Education
University of Illinois at Urbana-Champaign 1991 — 1995
Bachelor of Science, Accountancy
American Family Insurance June 2009 - August 2012
American Family Insurance June 2009 - August 2012
American Family Insurance June 2003 - August 2012
American Family Insurance May 2003 - June 2009
American Family Insurance May 2003 - June 2003
FTD January 2002 - December 2002
FTD.Com April 2001 - June 2002
Household Finance March 1997 - December 2000
Household Finance April 1997 - June 2000
Skills
Customer Service, Claims Handling, Claims Investigations, Arbitration, Subrogation, Claims Management, Clerical Skills, Data Entry, Call Center, Outlook Express, Microsoft Word, Microsoft Excel, PowerPoint, Mainframe, Customer Satisfaction, Analysis, Analytical Reasoning
Education
Proviso West High School
Diploma
Triton-College
FTD 1989 - 1992
Education
Oakland Community College 2012 — 2019
FTD October 2013 - Present
Aon December 2011 - September 2013
National Financial Partners Corp August 2008 - December 2011
Miller, Cooper & Co., Ltd. September 2003 - August 2008
Skills
Tax, Corporate Tax, Tax Accounting, Tax Research, Sarbanes-Oxley Act, Accounting, GAAP, Financial Reporting, Auditing, Income Tax, Tax Preparation, Tax Law, Financial Accounting, US GAAP, Financial Analysis, SEC filings
Education
Northern Illinois University
Master of Science in Taxation (MST)
Goodman Networks 2013 - Present
Goodman Networks January 2009 - 2013
FTD January 2007 - January 2009
Cingular Wireless October 2000 - January 2007
Skills
Telecommunications, UMTS, LTE, Wireless, NSB, Project Planning, Process Improvement, GSM, BAU, Microwave, 4G, Cellular Communications, System Deployment, Troubleshooting, Fiber Optics, Service Delivery, CDMA
Education
University of Arkansas at Pine Bluff 1995 — 1999
Bachelor of Arts (B.A.), Criminal Justice
Accuity May 2002 - Present
FTD August 1996 - June 2001
Skills
IMS DB/DC, IMS data, CICS, DB2, COBOL, AS400 system, RPG III, VSAM, JCL, IBM iSeries, SDLC, SQL, Software Development, Technical Support, Mainframe, Agile Methodologies
Education
Northern Illinois University
Bachelor of Science (BS), Computer Science
CenturyLink July 2010 - Present
FTD October 2009 - March 2010
Skills
Touch typist, Futurist, Emerging Trends, Emerging Technologies, Sales, Sustainability, Customer Service, Team Leadership
Education
Rogue Community College 2005 — 2006
Phoenix high school 2000 — 2004
Diploma, General Studies