Highmark Blue Cross Blue Shield
Industry: Healthcare company
DescriptionHighmark is a non-profit healthcare company based in Pittsburgh, Pennsylvania, United States. It is a large individual not-for-profit health insurer in the United States, which operates several for-profit subsidiaries. Headquarters: Pittsburgh, Pennsylvania, United States CEO: David Holmberg (21 May 2014–) Number of employees: 19,500 (2012) Founded: 22 June 1977 Subsidiaries: United Concordia, Visionworks of America, Parent organization: Highmark Health
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Highmark Blue Cross Blue Shield Salaries. You can even request information on how much does Highmark Blue Cross Blue Shield pay if you want to. Learn about salaries, pros and cons of working for Highmark Blue Cross Blue Shield directly from the past employees.
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1,191 Highmark Blue Cross Blue Shield employees in database. Find out everything there's to know about Highmark Blue Cross Blue Shield employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Highmark Blue Cross Blue Shield Employees
CustomInk January 2013 - Present
Highmark Blue Cross Blue Shield September 2009 - January 2013
Highmark Blue Cross Blue Shield December 2006 - September 2009
Empire Vision Centers May 2005 - December 2006
Empire Vision Centers May 2000 - December 2005
Empire Vision Centers November 1999 - May 2000
Skills
HR Strategy, Organizational Design, Talent Acquisition, Succession Planning, Change Management, Brand Alignment, Organizational..., Human Capital Management, Change Leadership, Corporate Culture, Talent Management, Compensation, Organizational..., Performance Management, Workforce Planning, Talent Development
Education
Le Moyne College 2002 — 2006
MBA, Business Administration, Human Resources
University at Buffalo 1994 — 1998
Bachelor of Arts, Industrial/Organizational Psychology, Human Resources Management
Cornell University
Contract Administration Certificate
Human Capital Institute
USC Marshall School of Business
Highmark Inc. May 2015 - Present
Highmark Blue Cross Blue Shield January 2005 - May 2015
Springdale District Sportsmans Club January 2010 - December 2012
Petro Web and PC March 2006 - January 2011
Highmark, Inc. July 2004 - January 2005
Highmark, Inc. September 2002 - July 2004
Highmark, Inc. January 2001 - September 2002
Highmark, Inc. November 1999 - January 2001
Highmark, Inc. September 1996 - October 1999
Skills
SDLC, Business Analysis, Requirements Gathering, Visio, Business Requirements, Requirements Analysis, Project Management, Websphere, Insurance, Process Improvement, SharePoint, Software Documentation, Databases, Software Development, Web Applications, JavaScript, HTML, XML, Java, Software Project..., SQL, Systems Analysis, Business Process..., Analysis, Oracle, jQuery, User Acceptance Testing, PL/SQL, Testing, Web Services, Healthcare Information..., Agile Methodologies, Business Process, Data Analysis
Education
Community College of Allegheny County 2012 — 2014
University of Pittsburgh 1991 — 1993
Highmark, Inc September 2003 - Present
United States Army Reserve June 2005 - March 2008
United States Army Reserve January 2000 - June 2005
Highmark Blue Cross Blue Shield September 2002 - September 2003
Mellon Bank September 2000 - September 2002
Skills
Insurance, Business Analysis, Employee Benefits, Process Improvement, Requirements Gathering, Health Insurance, Claim, Customer Service, Coordination of Benefits, Claims Handling, Workers' Compensation..., Automobile Accidents, Automobile Liability, Subrogation, Auto Claims, Outlook, Legal Writing, Team Building, Public Speaking
Education
University of Phoenix 2014 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
Community College of Allegheny County
Highmark Blue Cross Blue Shield January 2014 - Present
Highmark Blue Cross Blue Shield May 2007 - January 2014
Massage Envy 2009 - 2012
Highmark Blue Cross Blue Shield January 2004 - May 2007
Highmark Blue Cross Blue Shield January 2002 - January 2004
Highmark Blue Cross Blue Shield August 1999 - January 2002
Center for Cognitive & Behavior Therapy January 1997 - August 1999
Skills
Health Insurance, Sales, Individual Health..., Medicare, Customer Retention, Employee Training, Training Facilitation, Quality Assurance, Customer Service, Office Management, Affordable Care Act, Medical Underwriting, Provider Networks, Supervisory Skills, Project Planning, HMO, Administration, Managed Care, Health Savings Accounts, Employee Benefits, Training, Insurance, Call Centers
Education
University of Delaware
Training & Development Certificate
American Society for Training & Development
Certificate - Facilitation
Delaware Technical and Community College-Stanton-Wilmington
East Hampton High School 1988 — 1991
Diploma, General Studies
Highmark Blue Cross Blue Shield December 2013 - Present
Highmark Blue Cross Blue Shield January 2011 - December 2013
Carnegie Mellon University October 2006 - January 2011
Children's Hospital of Pittsburgh December 2004 - September 2006
Skills
Data Analysis, Statistics, SPSS, Data Management, Statistical Modeling, Analysis, Analytics, Research, Clinical Research, Data Mining, Data Collection, Access, Biostatistics, Healthcare, Database Admin, Predictive Modeling, Business Analysis, Market Research, Microsoft Excel, PowerPoint, Predictive Analytics, Segmentation, Business Intelligence, Databases, Survey Research, SQL, Statistical Software, Survey Design, Quantitative Analytics, Statistical Data..., Process Improvement, Business Analytics, Medicare, Insurance, Quantitative Research, Data Modeling, Marketing Research, Report Writing, Health Insurance
Education
Carnegie Mellon University 2000 — 2004
Bachelor of Science (B.S.), Statistics
Highmark Blue Cross Blue Shield 2011 - Present
Skills
SharePoint, Business Analysis, Requirements Analysis, Process Improvement, Requirements Gathering, Analysis, RUP, Change Management, Project Implementation, Health Insurance, Business Requirements, Project Coordination, Resource Development, Gap Analysis, Risk Assessment, System Testing, Visio, Documentation, Microsoft Office, Mentoring, Problem Solving, Coaching, SnagIt, Outlook, Project management, Resource allocation, Systems Analysis, User Acceptance Testing, Leadership, SDLC, Team Leadership, Vendor Management, Business Process, Requirement..., Testing, SQL, Human Resources, Requirements Management, HIPAA, Cross-functional Team..., Project Planning, Healthcare, Data Analysis, Insurance
Education
Carlow University 1999 — 2006
BS, MIS
The Narthex August 2014 - Present
Santa Clara University June 2010 - Present
Elizabeth Drescher, PhD January 2010 - Present
Religion Dispatches February 2010 - August 2014
Diocese of El Camino Real 2011 - 2011
Diocese of El Camino Real 2011 - 2011
Church Divinity School of the Pacific September 2008 - June 2010
Graduate Theological Union April 2006 - December 2008
Graduate Theological Union 2001 - 2008
Highmark Blue Cross Blue Shield June 1990 - May 1999
Skills
Religion, Non-profits, Theology, Teaching, Public Speaking, Preaching, Editing, Higher Education, Grant Writing, Research, Social Media, Volunteer Management, Community Outreach, Publishing, Leadership, Facebook, Nonprofits, Books, Religious Studies, Blogging, Stewardship, Program Development, Church Events, Social Justice
Education
Graduate Theological Union 2001 — 2008
Ph.D.
Duquesne University 1997 — 2000
MA
Carnegie Mellon University 1990 — 1992
MPM
University of Pittsburgh 1983 — 1985
MFA
University of Pittsburgh 1979 — 1983
BA
Highmark Blue Cross Blue Shield February 2007 - Present
Eichelberger construction March 1999 - July 2001
Specialty Bakers Inc January 1998 - January 1999
Skills
COBOL, Pega PRPC, Endevor, DB2, Harvest, Oracle SQL, TraceMaster, JCL, WebSphere MQ, UltraEdit, Putty, SQL, Software Development, Xpediter, Mainframe, CICS, Websphere, Pegasystems PRPC, Visio, Oracle
Education
Central Pennsylvania College 2002 — 2005
Bachelor of Science (BS), Information Technology
Highmark Blue Cross Blue Shield July 2001 - Present
Spencer Turbine Company November 1995 - July 2001
Skills
Health Insurance, Health Savings Accounts, Sales, Brokers, Employee Benefits, Insurance, Underwriting, Claim, Medicare, Disability Insurance, Term Life Insurance, Commercial Insurance, Life Insurance, Customer Service, Leadership, Managed Care
Education
Central Connecticut State University 1991 — 1992
Business Administration and Management, General
Windsor High School 1987 — 1991
High school Diploma
ERIKS North America January 2014 - Present
Direct Energy Business May 2013 - December 2013
Highmark Blue Cross Blue Shield September 2010 - May 2013
H. J. Heinz Company May 2007 - September 2010
H. J. Heinz Company 1998 - May 2007
Development Dimensions International 1993 - 1998
Price Waterhouse Coopers 1990 - 1993
Westinghouse Electric Company 1986 - 1991
Education
Carnegie Mellon University 1989 — 1991
MBA
North Carolina State University 1982 — 1986
BS Industrial and Systems Engineering
Pittsburgh Business Group on Health November 2013 - Present
Highmark Blue Cross Blue Shield June 2010 - November 2013
Highmark August 2007 - June 2010
Lockheed Martin June 2005 - August 2007
Highmark Blue Cross Blue Shield 2003 - 2004
Skills
Onboarding, Employee Relations, Talent Acquisition, Organizational..., Employee Engagement, Leadership Development, Recruiting, Human Resources, Diversity & Inclusion, Negotiation, Teamwork, Strategic Planning, Workforce Planning, Strategy, Temporary Placement, Training, Healthcare Industry, Leadership
Education
Carnegie Mellon University 2010 — 2013
Master of Public Management, Public Policy and Management
Penn State University 2001 — 2005
Bachelor of Science (BS), Management, International Business- Human Resources Concentration
Highmark Blue Cross Blue Shield March 2014 - Present
Highmark Blue Cross Blue Shield May 2012 - February 2014
HM Insurance Group July 2007 - May 2012
HM Insurance Group August 2005 - June 2007
Highmark January 2001 - August 2005
Parkvale Bank/Mellon Bank August 1998 - December 2000
Education
Waynesburg University 2011 — 2013
MBA, Business and Marketing
University of Pittsburgh 2005 — 2009
Bachelor's degree, Media and Professional Communication
University of Pittsburgh 2005 — 2009
Certificate in Digital Media, Digital Communication and Media/Multimedia
Community College of Allegheny County 2002 — 2005
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Highmark Blue Cross Blue Shield April 2014 - Present
Blue Cross Blue Shield of Delaware August 2005 - April 2014
Skills
Insurance, Health Insurance, Employee Benefits, Managed Care, Claim, Underwriting, Process Improvement, Customer Service, Access, Vendor Management, Disability Insurance, Business Analysis, Healthcare, Call Centers, Microsoft Excel
Education
Alexis I. DuPont High School
Delaware State University
BlueCross and BlueShield of North Carolina 2014 - Present
Coventry Health Care, an Aetna Company 2012 - 2014
Highmark Blue Cross Blue Shield 2005 - 2012
Highmark Blue Cross Blue Shield 1997 - 2005
Highmark Blue Cross Blue Shield 1992 - 1997
Computerpeople, Inc. (later became Rapidigm) 1988 - 1992
Skills
IT Management, Managing Database, Systems Engineering, ITIL, DB2, Oracle, Teradata, Security, Compliance, Healthcare, Data Warehousing, Vendor Management, Governance, Process Improvement, Software Project..., Performance Tuning, Analysis, SQL, Microsoft Office, Unix, Microsoft SQL Server, Contract Negotiation, Enterprise Software, Software Documentation, SDLC, Business Intelligence, RDBMS, Data Modeling, Database Administration, Software Development, Integration, Enterprise Architecture, Business Analysis, Database Design, Databases, Data Management, Mentoring, VMS, Vendor Relations, Intersystems Cache, IT Strategy, Systems Analysis, Solution Architecture, SharePoint, Requirements Analysis, Application Architecture, Requirements Gathering, Leadership, Data warehouse, Insurance
Education
Carnegie Mellon University - Tepper School of Business
B.S.
Indiana University of Pennsylvania
MBA
Western & Southern Financial Group June 2014 - Present
Highmark Blue Cross Blue Shield May 2013 - August 2013
Systems Inc May 2012 - June 2012
Makrinos Plumbing January 2008 - August 2011
Holy Cross Greek Church June 2003 - June 2011
Skills
Coaching, Teamwork, Data Analysis, PowerPoint, Time Management, Leadership, Microsoft Word, Microsoft Office, Microsoft Excel
Education
Central Michigan University 2010 — 2014
Bachelor of Science, Actuarial Science and Statistics Major, Economics Minor, 3.54 gpa
Blue Health Intelligence January 2013 - Present
Intelimedix January 2009 - January 2013
Connextions July 2004 - October 2008
Highmark Blue Cross Blue Shield February 1999 - June 2004
UPMC June 1988 - February 1999
Skills
Analytics, Data Mining, Healthcare, Statistics, Health Insurance, Predictive Analytics, SAS, Segmentation, Quality Of Care, Team Management, Program Management, Market Analysis, Leadership, Virtual Teams, Hospitals, SQL
Education
Carnegie Mellon University 1983 — 1984
M.S,, Policy Analysis (Econometrics), 6.9/9.0 (A-)
Carnegie Mellon University 1980 — 1983
B.S., Public Policy and Management, 3.3/4.0
Highmark Blue Cross Blue Shield 1984 - April 2013
Highmark Blue Cross Blue Shield 1984 - April 2013
Variety, The Children's Charity, Tent #1 2004 - 2013
Skills
Public Speaking, Public Relations, Healthcare, Executive Management, Mentoring, Insurance, Health Insurance, Managed Care, Contract Negotiation, Writing, Executive Coaching
Education
Community College of Allegheny County 1966 — 1973
Associates, General Studies
West Liberty University 1968 — 1971
BA, Secondary Education, Speech and English Lit.
The Jacobson Group March 2014 - April 2014
Highmark Blue Cross Blue Shield August 2012 - March 2014
The Jacobson Group August 2011 - August 2012
Bright Health Physicians June 2011 - July 2011
Keenan Associates January 2011 - March 2011
Skills
Claims, Insurance, Data Entry, Data Analysis, Claims Resolution, Health Insurance, Claim, Commercial Insurance, Medicare, Workers Compensation, Employee Benefits, Claims Management, Medical Billing, Property & Casualty..., Outlook, Disability Insurance
Education
Delaware County Community College 1987 — 1987
Highmark Blue Cross Blue Shield I work directly with business teams and business process owners to gather, analyze, model, and document information requirements in support of initiatives to deliver business solutions. I work closely with database administrators to develop the physical database designs, ensuring that the data designs meet the overall business information requirements. I participate in the development and on going maintenance of the Highmark conceptual data model. I am responsible for data model management and ensuring data naming standards within data models
Highmark Blue Cross Blue Shield 1983 - 2011
Skills
Requirements Analysis, Gap Analysis, Data Modeling, Erwin, Physical Data Modeling, Logical Data Modeling, Conceptual Modeling, Information Management, Information Architecture, Database Design, Enterprise Architecture, Business Process, SDLC, Databases, Business Intelligence
Education
Clarion University of Pennsylvania
Bachelor of Science in Business Administration, Business Computer and Information Systems
UPMC WorkPartners May 2014 - Present
Cardinal Health July 2012 - April 2014
Highmark Blue Cross Blue Shield January 1999 - June 2012
Grane Healthcare April 1998 - December 1999
CHIRON DIAGNOSTICS April 1997 - April 1998
PYXIS CORPORATION September 1996 - April 1997
Baxter Healthcare April 1994 - September 1996
PB DIAGNOSTICS May 1992 - April 1994
UPMC PASSAVANT HOSPITAL May 1979 - May 1992
Skills
Sales, Marketing, Management, Training & Development, Change Leadership, PA Life, Accident and..., Health Insurance, Change Management, Employee Training, Healthcare, Project Management, Strategy, Product Development, New Business Development, Process Improvement, Leadership, Team Building, Strategic Planning, Program Management, Analysis, Selling, Insurance, Team Leadership, Medicare, Business Planning, Employee Benefits, Account Management, Business Development, Sales Management, Start-ups, Training, Hospitals, Sales Operations, Managed Care, Customer Satisfaction, Contract Negotiation, Cold Calling, Cross-functional Team..., Capital Equipment, Medical Devices, Healthcare Consulting, Healthcare Information..., Healthcare Industry, HIPAA, Salesforce.com, Medicaid, Brainstorm Facilitation
Education
Point Park University
Bachelor's Degree, Health Administration
Community College of Beaver County 1976 — 1979
Associate's Degree, Medical Lab Technician
Ambridge High School
Ambridge High School
Cleveland Clinic August 2014 - Present
Cleveland Clinic February 2011 - August 2014
Cleveland Clinic October 2009 - January 2011
Medical Mutual September 2000 - October 2009
Highmark Blue Cross Blue Shield December 1998 - July 1999
Skills
Quality Improvement, Quality Assurance, Quality Management, Process Improvement, Quality Auditing, Healthcare Management, Healthcare, Healthcare Information..., Population Health, Care Coordination, Accountable Care, Project Management, Utilization Management, Disease Management, Health Promotion
Education
Loyola University New Orleans 2012 — 2016
Master of Science in Nursing, Health Care Systems Management, 4.0
Carnegie Mellon University 1997 — 1999
Master of Public Management and Health Policy, Health Systems
Loyola University of Chicago 1978 — 1981
Bachelor of Science in Nursing
Dimension Data November 2014 - Present
Highmark Blue Cross Blue Shield December 2012 - October 2014
Blue Cross Blue Shield of Delaware June 2007 - November 2012
Blue Cross Blue Shield of Delaware June 2006 - March 2011
KForce assigned to Citigroup 2005 - 2006
Skills
CCA for Citrix..., MCITP: Server..., Microsoft Desktop..., CompTIA Network+..., CompTIA A+ Certifified, Windows Server 2008..., Poweshell, JavaScript, VBScript, Mcafee EPO, Microsoft SCCM, SMS 2003, VMware ESX, VMware, Citrix, CommVault, Dell KACE, AppSense, McAfee, CCA for XenServer 6.0, CCA for XenApp 6.5, Citrix Metaframe, Netscaler, SCCM, Group Policy, Microsoft SQL Server, Disaster Recovery, Windows Server, VMware View, Active Directory, System Deployment, Virtualization, Software Documentation, Windows, Server Architecture, Visio, VDI, Servers, Blackberry Enterprise..., Hyper-V, Hardware, Application..., Printers, Terminal Services, vSphere, WSUS, Norton Ghost, SharePoint, Software Installation, Technical Support
Education
University Of Delaware 2003 — 2005
Bachelor of Science (B.S.), Computer Information Science
Delaware Technical and Community College-Stanton-Wilmington
St. Mary School, Panama
High School Diploma
Accredo - An Express Scripts Company October 2013 - Present
Highmark Blue Cross Blue Shield November 2010 - December 2010
TEKsystems November 2010 - December 2010
Prosoft Technologies, Inc October 1990 - April 2010
ProSoft Technologies, Inc October 1990 - April 2010
ProSoft Technologies October 1980 - April 2010
South Park Theater April 2003 - September 2008
Skills
Technical Recruiting, Software Documentation, Customer Service, Windows, Programming, Databases, Testing, C, SDLC, Software Development, SQL, Account Management, Requirements Analysis, COBOL
Education
School of Computer Technologies (Computer Tech) 1980 — 1981
Certificate, Business Programming
School of Computer Technology
Business Programming
Community College of Allegheny County
Associates, Business Data Processing
New Horizons
Upper St Clair High School
Kindred Healthcare January 2012 - Present
Accelero Health Partners November 2002 - Present
Highmark Blue Cross Blue Shield December 1998 - July 2002
Skills
Hospitals, Business Process..., Process Improvement, Strategic Planning, Program Management, Cross-functional Team..., Healthcare Management, Healthcare, Project Management, Leadership Development, Leadership
Education
Carnegie Mellon University
MPM, Public Management & Policy
University of Pittsburgh
Pennsylvania Department of Transportation (PennDOT) October 2012 - Present
Technisource October 2009 - October 2012
Business Analyst Self-Study International Collaborative Service (BASICS), International (Online) July 2009 - April 2011
Highmark Blue Cross Blue Shield April 2009 - September 2009
Casual Male Corporation 1998 - 2001
Skills
Business Analysis, Computer Hardware, Visio, Microsoft Word, Microsoft Excel, HTML, TCP/IP, PowerPoint, Outlook, SDLC, UML, Wireless Networking, SAP BW, SAP, Remedy 7, Microsoft Office, Networking, Access, Management, Quality Assurance, MS Project, Software Documentation, Telecommunications, Leadership, Active Directory, Cross-functional Team..., Agile Methodologies, SharePoint, Microsoft Project
Education
Curry College 2006 — 2008
M.B.A., Business Administration
University of Massachusetts Dartmouth 1989 — 1992
B.S., Sociology
The Potters House of Texas June 2011 - Present
Saddleback Internet Church September 2011 - November 2011
Disabled November 1994 - April 2004
Highmark Blue Cross Blue Shield November 1992 - April 2004
Skills
Non-profits, Public Speaking, Editing, Leadership, Community Outreach, Microsoft Office, Leadership Development, Social Networking
Education
Community College of Allegheny County 1991 — 2001
Nursing/Paralegal
University of Pittsburgh 1989 — 1990
Pre-Medicine
IBM April 2015 - Present
IBM March 2013 - Present
IBM August 2009 - March 2013
IBM August 2008 - July 2009
IBM January 2005 - July 2008
Highmark Blue Cross Blue Shield 2003 - 2004
Fujutsu Consulting (Formarly Rapidigm, Inc.) 2000 - 2003
Skills
Web Applications, JavaScript, Mobile Applications, Java, CSS, Eclipse, Architectures, Agile Methodologies, SOA, Java Enterprise Edition, Web Services, Websphere, Software Design, Enterprise Architecture, Technical Leadership, Web Application Design, Databases, REST, Dojo, JSON, Cloud Computing, Software Development, XML, DB2, Linux, Project Management, Requirements Analysis, Performance Tuning, SaaS, Rational Team Concert, Cognos, Datastage, Android Development, Solution Architecture, AJAX, Analytics, Big Data, Solution Arch, Architecture, DataStage
Education
Carnegie Mellon University 2003 — 2005
MS, Software Design & Management
University of Pittsburgh 1996 — 1999
BS, Computer Science
Project XXI February 2012 - Present
First Energy November 2011 - February 2012
Zahand's Martial Arts 2004 - 2012
Tarkett July 2011 - October 2011
Highmark Blue Cross Blue Shield May 2010 - May 2011
Anthony Thomas Advertising (ATA) May 2010 - May 2010
National City Bank September 2008 - December 2008
Westfield Group February 2000 - March 2008
Skills
Business Intelligence, Systems Analysis, SDLC, Requirements Gathering, SQL, Application Development, Business Analysis, Java, JavaScript, HTML, JSP, Problem Solving, Customer Relations, Software Development, Enterprise Architecture, Customer Service, Data Warehousing, Analytics, Business Process, Enterprise Software, Software Documentation, Analysis, Data Analysis, Project Management, Java Enterprise Edition, Strategy, Business Requirements, Web Applications
Education
Kent State University 1991 — 1992
M.Ed., Educational Foundations, Technology and Praxis
City University of New York-Hunter College 1988 — 1991
B.A., Major: Anthropology; Minor: Education
MANY (Mid-Atlantic Network of Youth and Family Services) May 2013 - Present
Student Conservation Association October 2011 - April 2013
Student Conservation Association March 2008 - October 2011
Highmark Blue Cross Blue Shield May 2006 - March 2008
Starbucks Coffee Company May 2000 - May 2006
Skills
Training, Editing, Creative Writing, Community Outreach, Microsoft Office, Contract Negotiation, Research, Public Speaking, Database Administration, Management, Report Writing, Project Management, Program Evaluation, Professional Writing, Logic Models, ETO, Legal Compliance, Technical Support, Training Manuals, Reference Manuals, Outcome Measures, Education, Problem Solving, Financial Reporting, Adobe Connect, Nonprofits
Education
Community College of Allegheny County
Associate of Arts (AA), Social Sciences
CAPA
Unity Lab Services, part of Thermo Fisher Scientific 2012 - December 2012
MSA - The Safety Company December 2011 - March 2012
Curtiss Wright Flow Control June 2011 - August 2011
Thomson Reuters August 2010 - February 2011
Highmark Blue Cross Blue Shield 2008 - August 2010
Cyberscribe Solutions Inc. November 2008 - November 2008
Tele-Tracking Technologies 2007 - 2007
Federal Home Loan Bank of Pittsburgh October 2005 - January 2006
The Clearing House 2000 - 2004
AT&T 1997 - 2000
Skills
Technical Writing, Software Documentation, Technical Documentation, FrameMaker, SharePoint, Online Help, Editing, Visio, SnagIt, RoboHelp, Manuals, Adobe Acrobat, Microsoft Office, Unix, Microsoft Word, Content Management, PowerPoint, Telecommunications, User Experience, Interviews, Discourse Analysis, Linguistics, Rhetoric, Dreamweaver, English, User Interface, Voice Over, Writing, Task Analysis, Project Coordination, Time Management, Usability, Procedure Manuals, Analysis, Voice Acting, Proposal Writing, Sop, Newsletters, Documentations, Information Design, Content Development, Single Sourcing, Word, Problem Solving, Document Design, Interviewing, Narration, hardware documentation, Audience Analysis, Standard Operating...
Education
Carnegie Mellon University
Master of Arts (MA)
Carlow University
Bachelor of Arts (BA)
Edge Studio, New York City
Regence BlueShield October 2014 - Present
Regence BlueShield 2014 - 2015
Regence BlueShield 2014 - 2015
Florida Blue September 2012 - August 2014
Independent Consultant/Contractor October 2011 - September 2012
HMC Companies November 2009 - October 2011
Buck Consultants August 2007 - October 2009
Aetna November 2005 - July 2007
Highmark Blue Cross Blue Shield 1991 - 2005
Prudential Insurance April 1988 - August 1991
Skills
Insurance License, Certified Health..., Labor Certification, Health Insurance, Insurance, Employee Benefits, Leadership, Strategic Partnerships, Business Planning, Underwriting, Healthcare, COBRA, Public Speaking, Strategic Planning, Disability Insurance, Mergers & Acquisitions, Sales, Health Care Reform, Management, New Business Development, P&L Management, Managed Care, Executive Management, Medicare Part D, Account Management, Marketing Strategy, Disease Management, Brokers, Financial Services, ERISA, Health Savings Accounts, Benefits Administration, Performance Management, Policy, HIPAA, Process Improvement, Employee Relations, Long-term Care, Retirement, Sales Management, Coaching, Term Life Insurance, Health Policy, Medicare, Actuarial Science, Customer Service, Training, Team Building, Life Insurance, Fixed Annuities
Education
Clarion University of Pennsylvania 1980 — 1984
Bachelor of Science Business Admin., Accounting
Cincinnati State September 2010 - November 2010
Besse Medical Supply September 2004 - August 2010
Highmark Blue Cross Blue Shield June 2002 - August 2004
Aetna July 2001 - June 2002
Verland March 1999 - July 2001
Skills
Customer Service, Time Management, Data Entry, Software Documentation, Access, Quality Assurance
Education
University of Cincinnati 2012 — 2015
Bachelor's Degree, Environmental Studies, Biology Minor, 4.0 GPA
Cincinnati State Technical and Community College 2007 — 2011
Associates in Science + Associates in Arts, 3.98 GPA
Warren County Community College 1996 — 1996
CNA Certificate, Certified Nurse Aide Certification
UPMC January 2013 - Present
Community Health Clinic of Butler County August 2012 - January 2013
Highmark November 2011 - May 2012
Health Dialog- BUPA January 2005 - November 2011
First Choice Homecare 1995 - 2001
Highmark Blue Cross Blue Shield 1995 - 1996
Shadyside Hospital 1985 - 1995
Presbyterian University Hospital, (UPMC) June 1983 - February 1985
Skills
Disease Management, Chronic Care Management, Decision Support, Motivational..., Case Managment, Wellness Coaching, Microsoft Office, Telephone Triage, Mentoring, Shared Decision Making, Care Coordination, Nursing, Managed Care, Health Care Systems, Home Care, Health Education, Chronic Illness, Health Policy, Diabetes, Utilization Management, Health Promotion, Case Management, Healthcare Management, Healthcare
Education
Community College of Allegheny County 1980 — 1983
ADN, Nursing
State University of New York College at Cortland 1974 — 1978
BS, Biology
American Benefits Consulting, LLC March 2014 - Present
Alcoa October 2012 - December 2013
Alcoa August 2004 - September 2013
Carlow University August 1998 - August 2012
Highmark Blue Cross Blue Shield May 2004 - August 2005
UPMC January 2001 - January 2003
UPMC Beaver Valley July 1999 - January 2001
Allegheny General Hospital 1997 - 1999
Highmark Blue Cross Blue Shield July 1993 - January 1997
Beaver County Times June 1982 - July 1993
Skills
Strategic..., Internal Communications, Writing, Corporate Communications, Editing, Strategic Communications, Change Management, Benefits Communication, HR Communications, Human Resources, Training, Leadership, Advertising, Event Management, Marketing Communications, Newsletters, Public Speaking, Integrated Marketing, Communication
Education
Carnegie Mellon University 1995 — 1998
MPM, Health Systems
Penn State University 1987 — 1989
M.Ed., Health Education
Point Park University 1979 — 1981
B.A., Journalism and Communications
SDLC Partners, L.P. October 2011 - Present
Highmark Blue Cross Blue Shield November 2012 - Present
SDLC Partners, L.P. January 2015 - March 2015
SDLC Partners, Gateway Health Project June 2014 - August 2014
CVS through SDLC Partners October 2011 - November 2012
Heurix, Inc. November 1998 - March 2012
CVS Caremark Corporation 2011 - 2012
Intelmarx, LLC 2009 - 2010
Delta Health Systems 1979 - 1998
Newborn Enterprises 1978 - 1979
Skills
SQL, Software Installation, Healthcare Industry, SDLC, XML, Microsoft SQL Server, Management, Requirements Analysis, Project Management, Business Analysis, Consulting, Software Project..., Database Design, Analysis, Training, Software Development, Customer Service, Databases, Software Design, Microsoft Office, Healthcare Information..., MySQL, Troubleshooting, Programming, SaaS, Disaster Recovery, Oracle, JavaScript, Process Improvement, Software Documentation, Business Process, jQuery, SEO, Visio
Education
School of Computer Technology 1977 — 1978
Business Programming, 3.99/4.00
AAHS
Carnegie Mellon University
Penn State University
Highmark Blue Cross Blue Shield Business Technical AnalystHighmark, Inc2008 - Present
Education
Clarion University of Pennsylvania 1984 — 1988
Bachelor degree
International Specialty Underwriters, Inc. April 2015 - Present
Highmark Blue Cross Blue Shield April 1999 - April 2015
Aetna June 1995 - March 1999
Aetna 1992 - 1995
Aetna 1989 - 1992
Skills
Health Insurance, Self-funded, Account Management, Sales, Insurance, Healthcare, Customer Retention, Employee Benefits, Cold Calling, Leadership, Health Savings Accounts, Strategic Planning, Managed Care, Sales Presentations, Salesforce.com, Team Building, Direct Sales, Marketing, Sales Management, Lead Generation, New Business Development
Education
Central Connecticut State University 1987 — 1991
Bachelor’s Degree, Marketing
Valley Regional High School 1983 — 1987
Mylan November 2014 - Present
Veterans Leadership Program of Western Pennsylvania February 2015 - Present
WPHIMSS June 2010 - Present
Access Community Health Network April 2009 - Present
Mylan June 2013 - October 2014
UPMC Health Plan January 2012 - June 2013
Blue Cross Blue Shield of Massachusetts (Consultant) September 2011 - December 2011
HEALTHeLINK January 2011 - August 2011
Highmark Blue Cross Blue Shield July 2009 - December 2010
West Monroe Partners, LLC November 2007 - May 2009
Skills
Vendor Management, Program Management, Process Improvement, Change Management, IT Strategy, Business Architecture, Mergers, Private Equity, Healthcare Information..., Technology Integration, Consumerism, Information Technology, Marketing Strategy, Mergers & Acquisitions, Six Sigma, Strategic Planning, Leadership, Requirements Analysis, Business Analysis, Business Strategy, IT Management, Management Consulting, Business Process..., CRM, Strategy, Nonprofits, Management, Business Intelligence, Integration, Project Portfolio..., Governance, PMO, Fundraising, Cross-functional Team..., Executive Management, Risk Management, SDLC, Consulting, Healthcare, Budgets, Project Planning, Enterprise Software, Business Transformation, Enterprise Architecture, Enterprise Architecture..., Information Architecture, Project Management, SharePoint, Analysis, Visio
Education
DePaul University 2009 — 2009
Business Architecture
Clarion University of Pennsylvania 1987 — 1989
MBA
Indiana University of Pennsylvania 1988 — 1989
Clarion University of Pennsylvania 1983 — 1987
BS
Rolnik Digital Marketing April 2014 - Present
Progressive Insurance 2012 - 2014
Progressive Insurance 2009 - 2012
Progressive Insurance 2006 - 2009
David Lawrence Marketing May 2002 - September 2006
Highmark Blue Cross Blue Shield May 2000 - May 2002
Highmark Blue Cross Blue Shield 1995 - 2000
US Navy 1989 - 1994
Skills
E-commerce, Analysis, Marketing, Business Analysis, Process Improvement, Analytics, Start-ups, Strategic Planning, Marketing Research, Team Leadership, Web Marketing, Data Analysis, Insurance, Product Development, Project Management, Business Development, Management, Strategy, Project Planning, New Business Development, Mind Mapping, Collaboration, Idea Generation, Focus Groups, User Experience, Usability Testing, MS Excel Pivot Tables, Technical Requirements, Microsoft Excel, Health Insurance, Cross Functional Team..., Cross Functional..., Competitive Analysis, Retail, Merchandising, Cross-functional Team..., Leadership, Market Research, Email Marketing, Program Management, SEO, Training, Pricing, Integration, Customer Experience, Mobile Devices, Segmentation, Marketing Strategy, Operations Management, Teamwork
Education
Carnegie Mellon University - Tepper School of Business 1999 — 2002
MBA, Marketing & IT
University of Pittsburgh 1985 — 1989
BS, Industrial Engineering
Highmark Blue Cross Blue Shield July 2014 - Present
Delmarva Broadcasting Company August 2013 - December 2013
Hawk Radio January 2013 - May 2013
G*Town Entertainment December 2012 - January 2013
McDonald's Corporation July 2011 - August 2012
Day 1 Productions January 2012 - March 2012
Skills
Proficient in Microsoft..., Press Releases, Public Speaking, Public Relations, Customer Service, Sales, Social Networking, Social Media, Time Management, Event Planning, Editing, PowerPoint
Education
University of Maryland Eastern Shore 2009 — 2013
Bachelor's Degree, English, Senior
Delaware State University 2011 — 2012
Bachelors of Art, Humanities, and Social Sciences; Mass Communications; Public Relations
Pillar Hotels and Resorts (formerly Archon Hospitality) July 2012 - February 2014
Holiday Inn Pittsburgh North April 2012 - July 2012
Winegardner & Hammons 2005 - June 2012
Highmark Blue Cross Blue Shield May 2011 - August 2011
Winegardner & Hammons May 2010 - August 2010
Skills
Event Management, Digital Marketing, Catering, Banquets, PowerPoint, Sales, Public Relations, Marketing, Facebook, Event Planning, Weddings, Trade Shows, Strategic Planning, Photoshop
Education
Slippery Rock University of Pennsylvania 2010 — 2011
Communication, Public Relations
Clarion University of Pennsylvania 2006 — 2009
Early Education
Highmark Inc. March 2015 - Present
Highmark Blue Cross Blue Shield March 2007 - March 2015
Highmark Inc. October 2000 - February 2007
HIghmark Inc. August 1995 - October 2000
Skills
Corporate Communications, Strategic Communications, Medicare Advantage, Product Development, Product Management, Speech Writing, Congressional testimony, Legislative Research, Public Policy, Research, Management, Analysis, Media Relations, Public Relations, Business Analysis, Cross-functional Team..., Healthcare, Insurance, Project Management, Process Improvement
Education
Carnegie Mellon University 2005 — 2008
Master Public Management, Health/Health Care Administration/Management
Penn State University 1983 — 1998
Bachelor of Arts (BA), International Politics
Center for Medicare and Medicaid Innovation May 2014 - Present
Highmark Blue Cross Blue Shield June 2011 - November 2013
University of Pittsburgh Graduate School of Public Health, Center for Public Health Practice August 2012 - March 2013
University of Pittsburgh Health Law Clinic June 2010 - August 2010
Celgard May 2008 - August 2008
French Department of Education August 2007 - May 2008
Skills
Legal Research, Health Policy, Health Law, Public Health Law, Public Health, Bioethics, Legal Writing, Policy Research, Policy Writing, Editing, Westlaw, Health Communication, Health Literacy, Health Disparities, Public Health Emergency..., Emergency Management, Regulatory Affairs, Legal Compliance, Health Insurance, Policy, Policy Analysis, Research
Education
University of Pittsburgh School of Public Health 2010 — 2013
JD/MPH, Health Policy & Public Health Sciences
University of Pittsburgh School of Law 2009 — 2013
JD/MPH, Health Law & Bioethics
College of Charleston 2003 — 2007
Bachelor of Arts (B.A.), Philosophy
Mylan November 2014 - Present
Mylan September 2013 - November 2014
Mylan July 2012 - September 2013
Dell Services July 2003 - July 2012
FedEx Ground 2003 - February 2012
Highmark Blue Cross Blue Shield 2001 - 2003
Arthur Andersen 1998 - 2001
Deloitte Consulting 1997 - 1997
Skills
Project Management, Business Process..., Workshop Facilitation, SDLC, Business Analysis, PeopleSoft, Business Intelligence, Process Improvement, Requirements Analysis, Requirements Gathering, Program Management, Change Management, Enterprise Architecture, Visio, Integration, Business Process, Business Process..., ERP, IT Management, Information Technology, Management, Consulting
Education
Carnegie Mellon University 1994 — 1998
BS, Information Decision Systems/Business Administration
Kenwood High School 1990 — 1994
Soteres Consulting May 2015 - Present
Alia Musica September 2014 - Present
Child Watch of Pittsburgh March 2011 - Present
Highmark Blue Cross Blue Shield June 2011 - May 2015
PNC Financial Services Group March 2010 - July 2011
BlueCross BlueShield of Tennessee December 2005 - March 2010
Cadence Design Systems December 2000 - December 2005
Hillside Publishing May 1992 - December 2000
Skills
Internal Communications, Corporate Communications, Employee Engagement, Speech Writing, Strategic Communications, Change Management, Organizational Change, HR Communications, Social Media, Strategic Planning, Human Resources, Leadership Development, Crisis Communications, Business Strategy, Management, Strategy, Editing, Press Releases, Program Management, Marketing Communications, Technical Writing, Event Management, Public Relations, Training, Leadership, Public Speaking, Marketing Strategy, Advertising, Marketing, Coaching, Facebook
Education
Dartmouth College 1983 — 1988
BA, English
Washington University in St. Louis 1988 — 1990
MFA, Creative Writing
Sallie Mae May 2013 - Present
Highmark Blue Cross Blue Shield August 2012 - April 2013
Delaware State Housing Authority June 2012 - August 2012
Forwood Manor 2006 - 2012
Skills
Healthcare, Hospitals, Healthcare Management, Medical Terminology, HIPAA, Cpr Certified, Medical Billing, Vital Signs, Analysis, Data Analysis, Policy, Customer Service
Education
Grand Canyon University 2013 — 2015
Master of Science (M.S.), Public Health
Delaware State University 2008 — 2012
Bachelor's of Science, Public Health
Diamond Hill Capital Management, Inc. February 2015 - Present
Diamond Hill Capital Management, Inc. June 2014 - Present
Standard Life Investments 2014 - 2014
Standard Life Investments January 2010 - 2014
Nationwide Insurance March 2009 - January 2010
Nationwide Mutual Insurance Company August 2007 - March 2009
Highmark Blue Cross Blue Shield June 2006 - September 2006
Skills
Portfolio Management, Business Strategy, Mergers, Investment Management, Trading, Mortgage Banking, Disease Management, Pricing, Financial Analysis, Financial Modeling, Corporate Finance, Risk Management, Due Diligence, Strategy, Investments, Mergers & Acquisitions, Finance, Fixed Income, Fixed Income Portfolio..., CDS, Fundamental Analysis
Education
Carnegie Mellon University 2005 — 2007
MBA, Economics, Finance
Carnegie Mellon University - Tepper School of Business 2005 — 2007
MBA
University of Kentucky 2000 — 2004
BSBE, Finance, Economics
McKinsey & Company July 2014 - Present
Harvard Business School August 2012 - May 2014
Starwood Hotels & Resorts Worldwide, Inc. June 2013 - August 2013
McKinsey & Company September 2010 - July 2012
Highmark Blue Cross Blue Shield May 2008 - September 2010
PricewaterhouseCoopers June 2009 - August 2009
Highmark Blue Cross Blue Shield June 2007 - August 2007
Skills
Business Analysis, Requirements Gathering, SDLC, Data Analysis, Requirements Analysis
Education
Carnegie Mellon University 2006 — 2010
BS, Business Administration
Carnegie Mellon University - Tepper School of Business 2006 — 2010
Harvard Business School
Pittsburgh Post-Gazette March 2000 - Present
Crate & Barrel November 2010 - Present
Rosa Colucci April 1985 - Present
Highmark Blue Cross Blue Shield 1994 - 2000
Skills
Journalism, Editing, Editorial, Creative Writing, Writing, Feature Articles, Social Media, Marketing, Sales Presentations, Blogging, Public Relations, Copy Editing, Social Networking, Public Speaking, Media Relations, Entertainment, Music, Newsletters, Marketing Communications, Copywriting, Press Releases, Facebook, InDesign, Leadership, Social Media Marketing, Marketing Strategy, Email Marketing, Interviewing, Sales Operations, Television, Presenter, Technical Presentations, Communication, Teaching, Non-profit Volunteering, Nonprofits, Interior Design, Interviews
Education
Point Park University 2002 — 2004
Bachelor of Science, Applied Corporate Communications; Minor: Music
Community College of Allegheny County
Associate's degree, Accounting Specialist
American Auto-Matrix October 1995 - Present
JewelScent February 2014 - Present
American Auto-Matrix October 1995 - May 2000
Highmark Blue Cross Blue Shield December 1976 - October 1981
Skills
Office Manager and..., Highly Dependable, Self Motivated, Excellent interpersonal..., Work with highly..., Travel planning skills, Manage and maintain..., Notary Public, Performance Management, Payroll, Interviews, Management, Sales, Employee Benefits, Human Resources, Marketing, Analysis, Administration, Policy, New Hire Orientations, Labor Relations, Recruiting
Education
Seton Hill University 2001 — 2002
Independent Coursework, HR Administration
Community College of Allegheny County 1981 — 1994
Associate in Science, Computer Information, Highest Honors
Intelimedix January 2009 - Present
Connextions Health July 2004 - December 2008
Highmark Blue Cross Blue Shield February 1999 - July 2004
Shadyside Hospital June 1988 - February 1999
Education
Carnegie Mellon University 1983 — 1984
M.S., Policy Analysis
Carnegie Mellon University 1979 — 1983
B.S., Public Polucy and Management
Rosetta April 2014 - Present
Community Volunteer May 2005 - July 2015
Accenture January 1994 - April 2014
Medina United Methodist Church January 2011 - December 2013
Community Volunteer June 1998 - February 2011
Community Volunteer March 2007 - November 2009
Highmark Blue Cross Blue Shield 2007 - 2009
Community Volunteer February 2003 - September 2006
District of Columbia 2002 - 2005
Skills
Technical Architecture, SOA, Enterprise Architecture, Program Management, IT Strategy, Solution Architecture, IT Transformation, Strategic Planning, Architecture, SDLC, Management, Leadership, Governance
Education
The Ohio State University 1992 — 1993
Master of Science (MS), Computer Science, 3.66
Cleveland State University 1985 — 1990
BSEE, Engineering
Mylan February 2014 - Present
Highmark Blue Cross Blue Shield April 2012 - February 2014
Highmark Blue Cross Blue Shield August 2005 - March 2012
Ciber May 2001 - August 2005
TCG Software Services December 1997 - May 2001
CMC Limited June 1991 - December 1997
Skills
Software Project..., Program Management, Team Management, Team Leadership, Customer Relations, IT Management, SOA, Outsourcing, Requirements Analysis, Business Analysis, Enterprise Architecture, Software Development, SQL, J2EE, IT Strategy, XML, Business Strategy, Integration, Java, Health Insurance, Project Management, CRM, SDLC, Process Improvement, Requirements Gathering, Strategy, Management
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Villanova University 2008 — 2008
Green Belt Certification, Six Sigma
Carnegie Mellon University 2001 — 2004
MSIT, Information Technology Management
Jadavpur University 1987 — 1991
BS, Electrical Engineering
Highmark Blue Cross Blue Shield October 2007 - Present
Highmark Blue Cross Blue Shield July 2006 - October 2007
Education
Carnegie Mellon University - Tepper School of Business 2004 — 2006
Highmark April 2012 - Present
Highmark Blue Cross Blue Shield May 2011 - December 2011
Bank of New York Mellon February 2010 - April 2010
Federated Investors April 2008 - December 2009
Highmark Blue Cross Blue Shield March 2007 - February 2008
UPMC Health Plan January 2007 - March 2007
Highmark Blue Cross Blue Shield August 2006 - January 2007
PNC Bank September 1998 - August 2006
JH Data Technical May 1998 - September 1998
General Nutrition Corporation May 1990 - May 1998
Skills
Business Requirements, Requirements Analysis, Quality Assurance
Education
Community College of Allegheny County 1995 — 2005
Quaker Valley High School 1986 — 1988
Academic
FirstEnergy 2011 - Present
Allegheny Energy 2004 - 2011
Highmark Blue Cross Blue Shield 2002 - 2004
Deloitte Consulting 1997 - 2002
Westinghouse Electric Co, LLC 1990 - 1997
Skills
Integration, Process Improvement, Requirements Analysis, SAP R/3, SAP, Business Analysis, Project Management, ERP, SAP BW, Sarbanes-Oxley Act, Business Process..., Business Intelligence, IT Management, PMO, SAP ERP, SharePoint, IT Strategy, Business Process, Forecasting, SDLC, Budgets, Enterprise Architecture, Visio, PMP, Software Documentation, ITIL
Education
Robert Morris University 1994 — 1995
MS, Computer Information Systems
Robert Morris University 1991 — 1993
MBA, Business Management
Clarion University of Pennsylvania 1986 — 1990
Bachelor of Science, Accounting/Finance
University of Pittsburgh Health Sciences Library System January 1999 - Present
University of Pittsburgh January 2008 - December 2009
university of pittsburgh 1999 - 2009
Highmark Blue Cross Blue Shield 1996 - 1999
Skills
Public Health, Library, Library Instruction, Library Management, Teaching, Community Outreach, Library Science, Higher Education, Grant Writing, Training, Information Literacy, Digital Libraries, Research, Cataloging, Grants, Academic Libraries, Information Science, Library Research, Libraries
Education
Carnegie Mellon University
BFA, Music Performance
University of Pittsburgh
Master of Public Health (MPH), Behavioral and Community Health Sciences
University of Pittsburgh
MLS, Library Science
Youngstown State University
MM, Music Performance
Heidelberg Consulting Services 2007 - Present
Schenley Heights Community Development Program 2010 - 2012
FHLBank Pittsburgh 1997 - 2007
Heidelberg Consulting Services 1994 - 1997
Analytix, Inc. 1996 - 1996
STERIS Corporation (Amsco International) 1992 - 1994
Highmark Blue Cross Blue Shield 1985 - 1992
Skills
Succession Planning, Compensation, Organizational..., Employee Relations, Outplacement, Talent Management, Performance Management, Leadership Development, Executive Coaching, Human Capital Management, Change Management, Coaching, Employee Engagement, Team Building, Executive Compensation, Talent Acquisition, Interviewing, Compliance, Policy, Onboarding, Mentoring, Organizational Design, Employment Law, Internal Communications, Strategic Planning, Technical Recruiting, Organizational..., HR Strategy, Workforce Planning, Organizational Change, HR Consulting, Staff Development, Public Speaking, Talent Development, HR Policies, Continuous Improvement, Budgeting, Sourcing, Deferred Compensation, Personnel Management, Executive Management, HRIS, Benefits Administration, Budgets, Training, Temporary Placement, Executive Pay, Leadership, Interviews, Collaborative Problem...
Education
Carnegie Mellon University 1986 — 1988
Masters of Public Management, Strategic Human Resources
University of Pittsburgh 1971 — 1973
B.S., Business Education
Variety the Children's Charity May 2012 - Present
Homeless Children's Education Fund March 2010 - May 2012
Homeless Children's Education Fund August 2009 - March 2010
Children's Advocacy Center of Erie County October 2007 - July 2009
Myasthenia Gravis Association February 2007 - October 2007
Highmark Blue Cross Blue Shield 1996 - 2005
Highmark Caring Foundation 1991 - 2005
Shadyside Presbyterian Church 1976 - 1985
Skills
Nonprofits, Fundraising, Volunteer Management, Community Outreach, Program Development, Grant Writing, Public Speaking, Grants, Event Planning, Community Development, Board Development, Strategic Planning, Public Relations, Non-profit..., Event Management
Education
Carnegie Mellon University 1972 — 1976
Bachelor's degree, History
PNC May 2014 - Present
PNC Financial Services Group, Inc. June 2011 - Present
Highmark Blue Cross Blue Shield January 2002 - June 2011
Nissan Motor Co., Ltd. May 1994 - May 1999
Skills
CRM, SDLC, Enterprise Architecture, Strategy, Leadership, Analytics, E-commerce, IT Strategy, Vendor Management, Requirements Analysis, Business Analysis, SOA, Integration, Software Project..., Enterprise Software, Software Development, Management, Business Intelligence, Oracle, Business Process..., Cloud Computing, Program Management, Project Portfolio..., Data Warehousing, Agile Methodologies, Requirements Gathering, Process Improvement, Application Development, Business Process, Consulting, Project Management, DevOps, Continuous Delivery, Retail Banking
Education
Point Park University 2011 — 2013
Master of Business Administration (MBA), International Business
Carnegie Mellon University
Certified E.A., Enterprise Archiecture
Allegheny Consulting Group, LLC April 2014 - Present
Lang Medical Group, LLC 1995 - Present
IMS Health October 2008 - March 2014
Dr. Jeffrey Lang 1980 - 2006
Temple University School of Podiatric Medicine 1999 - 2000
Forbes Regional Medical Center Family Practice Residency Program 1986 - 2000
DuPont 1996 - 1998
Highmark Blue Cross Blue Shield 1992 - 1998
Dapper Dan Roundball Classic 1987 - 1990
Medical Advisory Committee Pittsburgh Marathon 1985 - 1987
Skills
Surgeons, Clinical Research, Hardware Diagnostics, Operating Room, Medicine, Product Launch, Surgical Instruments, Strategic Planning, Biotechnology, Vascular, Healthcare Management, Start-ups, Diabetes Management, Diabetes, Wound Care, Regenerative Medicine, Hospital Medicine, Medical Devices, Quality Assurance, Foot Surgery, Diabetic Foot Care, Athletic Footwear, Start-up Ventures, Business Incubators, Sports Medicine
Education
The Podiatry Hospital of Pittsburgh Pennsylvania 1979 — 1980
Surgical Residency
Ohio College of Podiatric Medicine 1975 — 1979
Doctor of Podiatric Medicine
Clarion University of Pennsylvania 1970 — 1974
Bachelor's of Science ( Biology )
Highmark Blue Cross Blue Shield October 1991 - Present
Highmark Blue Cross Blue Shield February 1999 - June 2002
Highmark October 1991 - February 1999
Skills
Medicare, HIPAA, Fraud, Claims Management, Customer Service, Commercial Insurance, SharePoint, Healthcare Industry, NCQA, Privacy Policies, Privacy Compliance, Health Insurance, Employee Benefits, Managed Care, Business Analysis, Process Improvement, Analysis, Healthcare, Business Process..., Claim, Leadership, Vendor Management
Education
Charleston Southern University 1986 — 1990
in process, Education
Faith
UPMC January 2013 - Present
Carnegie Mellon University August 2012 - December 2012
Highmark Blue Cross Blue Shield January 2007 - July 2012
Highmark Blue Cross Blue Shield May 2005 - December 2006
Highmark Blue Cross Blue Shield August 2003 - May 2005
Highmark Blue Cross Blue Shield August 2002 - August 2003
Skills
Supplier Diversity, Diversity & Inclusion, Analysis, Healthcare, Process Improvement, Health Insurance, Public Speaking, Strategic Planning, Vendor Management, Project Management, Medicare, Managed Care, Human Resources, Supply Chain Consulting, Hospitals, Relationship Management, Procurement, Procure-to-Pay, Reporting & Analysis, ENTJ, Executive Reporting, Building Relationships, Assistant Teaching
Education
Carnegie Mellon University 2009 — 2012
Master of Public Management
Robert Morris University 1998 — 2002
BS, Health Services Management
Highmark Blue Cross Blue Shield September 2012 - Present
Robert Morris University August 1993 - December 2012
Fiserv 2005 - September 2012
Fiserv January 2001 - January 2005
Fiserv January 1998 - January 2001
Mellon Bank January 1993 - January 1998
Mellon Bank January 1991 - January 1993
Mellon Bank January 1982 - January 1991
Skills
Software Development, Teaching, Microsoft Office, Core Banking, Project Management, Software Project..., Software Design, System Architecture, Visio, Business Analysis, SDLC, Requirements Analysis, Windows, Program Management, Software Documentation, COBOL, Systems Analysis, Management, Testing, SharePoint, Programming, Integration, Software Engineering, Leadership
Education
Robert Morris University 1988 — 1990
MBA, Management
Clarion University of Pennsylvania 1979 — 1982
BSBA, Business Computer Information Systems
Columbia University College of Dental Medicine June 2014 - Present
Columbia University College of Dental Medicine June 2014 - Present
Mercer Oral Surgery Center November 2010 - May 2011
Highmark Blue Cross Blue Shield August 2008 - June 2010
Pfizer January 2008 - June 2008
Nike June 2007 - November 2007
Skills
Healthcare, Operations Management, Healthcare Management, Public Health, Microsoft Office, Medical Devices, Research, Customer Service, Budgets, Medicine, Management, Dentistry, Cosmetic Dentistry, Orthodontics
Education
Columbia University in the City of New York 2014 — 2015
DDS-Advanced General Dentistry
The University of Findlay 2006 — 2007
MBA, Health Care Management
Padmashree Dr.D.Y.Patil Dental College & Hospital 2000 — 2005
Bachelor of Dental Surgery, DDS, Dentistry
Pegasus TransTech August 2007 - Present
Highmark Blue Cross Blue Shield May 2007 - August 2007
Innovative Decisions, Inc. March 1999 - April 2007
Sharidionne, Inc March 1998 - February 1999
Skills
Testing, Business Analysis, Regression Testing, Quality Assurance, Management, Integration, Software Documentation, Process Improvement, SDLC, SQL, Management Consulting
Education
University of Florida 2009 — 2010
Certificate in Process Management, Leadership Development Institute
University of South Florida 2008 — 2010
Project Management Certificate, Project Management
Information Technology Institute 1997 — 1998
Applied Information Technology, Information Technology
European University Brussels 1992 — 1993
MBA, International Business
Concordia University 1989 — 1992
BA, Political Science, School of Community and Public Affairs
The PEAL Center August 2015 - Present
F&WM August 2015 - Present
Lydia's Place April 2011 - July 2015
Allegheny Center Alliance Church March 2011 - June 2014
Diversified Care Management January 2007 - April 2011
Life'swork of Western Pennsylvania January 2003 - January 2007
Highmark December 2001 - January 2003
Highmark Blue Cross Blue Shield August 2000 - December 2001
Three Rivers Youth February 1997 - August 2000
Western Pennsylvania School for Blind Children June 1992 - January 1997
Skills
Nonprofits, Public Speaking, Training, Workshop Facilitation, Community Outreach, Blogging, Conflict Resolution, Psychology, Mental Health, Research, Volunteer Management, Leadership, Policy, Program Development, Coaching, Social Networking, Program Management
Education
Geneva College
Associate of Arts (AA), Human Services
Community College of Allegheny County
non degree
Act One Theatre School 2010 - Present
Red Octopus 2009 - 2010
Service Innovations, Inc. November 2001 - January 2003
eLoyalty 1997 - 2001
Highmark Blue Cross Blue Shield May 1996 - January 1997
MagneTek Lighting Products Group 1995 - 1997
MagneTek, Inc. 1993 - 1996
Skills
Marketing, Public Speaking, Social Media, Online Advertising, Social Media Marketing, Trade Shows, Copywriting, Microsoft Office, Public Relations, Email Marketing, Customer Service, Event Management, Fundraising, Program Management, Strategic Planning, Social Networking, Cross-functional Team..., Leadership, Marketing Strategy, Strategy, Event Planning
Education
Cornell University 1989 — 1992
BS, Labor Relations
Warren Hills 1985 — 1988
Highmark Blue Cross Blue Shield December 2011 - Present
Highmark April 1999 - December 2011
WESCO Distribution 1995 - February 1999
Firm Security Electronics 1976 - 1991
Skills
ClearQuest, Test Management, Rational, RequisitePro, Testing, Functional Requirements, RUP, Waterfall, Agile Methodologies, Mainframe, Test Automation
Education
Community College of Allegheny County 2010 — 2011
Certificate
Point Park University 2002 — 2005
MBA
Duquesne University 1979 — 1987
BS
Highmark Blue Cross Blue Shield December 2006 - Present
Southwood Psychiatric Hospital October 2005 - November 2006
University of Pittsburgh August 2004 - August 2005
Collegis/Deltak Edu April 2003 - July 2004
Sylvan Learning Center December 2001 - March 2003
Chicago School of Professional Psychology November 2000 - November 2001
Bayer Diagnostics February 2000 - October 2000
Novartis Pharmaceuticals (via Ventiv contract) August 1999 - February 2000
Charter Behavioral Health System October 1997 - July 1999
Education
University of Pittsburgh 2004 — 2006
MS, Exercise Physiology- Health, Fitness and Wellness Promotion
Slippery Rock University of Pennsylvania 1995 — 1997
MA, Counseling Psychology
Clarion University of Pennsylvania 1990 — 1994
BA, Pscyhology/ Sociology
Highmark Blue Cross Blue Shield July 2014 - Present
Highmark BC/BS January 1999 - Present
Highmark, Inc. 1987 - Present
Highmark Blue Cross Blue Shield 1987 - Present
Highmark Blue Shield 1987 - 2010
Skills
Sales, Health Insurance, Employee Benefits, Insurance, Strategy, Account Management, Disability Insurance, Managed Care, Healthcare, Medicare, Brokers, Benefits Administration, Underwriting, Life Insurance, Process Improvement
Education
Clarion University of Pennsylvania 1982 — 1986
BS in Marketing, Management
Highmark Blue Cross Blue Shield May 2011 - Present
St. Clair Hospital March 2010 - May 2011
Health Dialog April 2008 - February 2010
Education
Community College of Beaver County 2003 — 2005
A.D.N., Nursing
Community College of Beaver County 2003 — 2005
ADN, Nursing
Cigna March 2014 - Present
Cigna June 2012 - March 2014
Cigna July 2007 - June 2012
Highmark Blue Cross Blue Shield January 2006 - July 2007
Skills
Insurance, Vendor Management, Analysis, Data Analysis, Healthcare, Business Analysis, Customer Service, Process Improvement, Six Sigma, Managed Care, Microsoft Excel, Leadership, Disability Insurance, Claim, Management, Program Management, Visio, Business Process..., Strategic Planning, Microsoft Office, Team Building
Education
Point Park University 2008 — 2010
Masters, Business Administration; Health Systems Management
Clarion University of Pennsylvania 2001 — 2005
Bachelors of Arts, Political Science
Highmark Blue Cross Blue Shield November 2007 - August 2015
Highmark Blue Cross Blue Shield March 2005 - November 2007
Sky Bank 2003 - 2005
Northern Mortgage Associates September 2002 - November 2003
Skills
Microsoft Office, PowerPoint, Research, Access, Event Planning, Visio, Insurance, Employee Benefits, SharePoint, Analysis, Training, Healthcare, Customer Service, E-Learning, Strategic Planning
Education
University of Pittsburgh 2004 — 2008
MLIS, Library and Information Science
Clarion University of Pennsylvania 1997 — 2002
B.A, English
Vanderbilt University Medical Center November 2009 - Present
Magee-Womens Hospital of UPMC October 2001 - June 2009
Gateway Medical Group, Inc. January 1999 - October 2001
Medical College of Pennsylvania and Allegheny General Hospital June 1988 - December 1998
Highmark Blue Cross Blue Shield October 1995 - February 1997
Morristown Memorial Hospital June 1985 - May 1988
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1982 — 1983
Master of Business Administration, Marketing and Finance
Carnegie Mellon University
post-grad, Health Systems Management
University of Pittsburgh
Bachelor of Science, Biology
BNY Mellon September 2015 - Present
UPMC March 2014 - July 2015
Highmark Blue Cross Blue Shield June 2012 - February 2014
BNY Mellon December 2010 - May 2012
EDMC June 2009 - September 2010
Cardinal Health July 2005 - June 2009
Financial Dimensions November 2004 - June 2005
Ricoh USA May 2001 - October 2004
Skills
Project Management, SDLC, Requirements Gathering, Leadership, Strategy, Cross-functional Team..., Management, Program Management, Project Planning, PMO, MS Project, Pharmacy Automation, Pharmacy, Certified Scrum Master..., Process Improvement, Agile Methodologies, RUP Methodologies, Six Sigma, Resource Allocation, Pharmaceutical Industry, Software Project..., Vendor Management, Project Delivery, Web Applications, Website Development, Black Belt, Pharmacy Information..., Project Portfolio..., Visio, Portal Technologies, Requirements Analysis, SharePoint, Change Management, User Acceptance Testing, Software Implementation, Scrum, Team Leadership, Team Building, Healthcare, HIPAA, Waterfall, Business Requirements, Business Process..., Quality Assurance, Hospital Integration, ADT, HL7, System Integration, Interfaces, Resource Management
Education
Argosy University-Phoenix Online Division 2009 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Scrum Alliance 2012 — 2012
Certified Scrum Master (CSM), Agile Methodologies
Clarion University of Pennsylvania 1996 — 2000
Bachelor's of Science in Business Administration, Business Administration and Management, General
Erie Insurance Group January 2013 - Present
Highmark Blue Cross Blue Shield March 1998 - March 2010
Education
Clarion University of Pennsylvania 1983 — 1986
Business Administration, Economics
UPMC Health Plan June 2015 - Present
UPMC Health Plan August 2012 - June 2015
UPMC Health Plan May 2010 - August 2012
UPMC Health Plan June 2007 - May 2010
UPMC Health Plan August 2003 - June 2007
UPMC Health Plan November 2001 - August 2003
Highmark Blue Cross Blue Shield June 1999 - November 2001
Skills
Access, Health Insurance, Insurance, Internal Audit, Managed Care, Auditing, Claim, Medicaid, Accounting, HIPAA, Medicare, Process Improvement, Software Documentation, Medicare Part D, Employee Benefits
Education
Clarion University of Pennsylvania 1994 — 1998
Bachelor of Science (B.S.), Business Administration and Management, General
Air National Guard August 2014 - Present
United States Air Force August 2010 - August 2014
Management Science Associates May 2008 - August 2010
Highmark Blue Cross Blue Shield May 2007 - May 2008
United States Steel Corporation January 2006 - May 2007
Gap Inc./Old Navy October 2002 - January 2006
Skills
Quality Assurance, Management, Software Development, Business Analysis, Access, Project Management, Troubleshooting, Web Applications, Training, Leadership, Security
Education
Community College of the US Air Force 2010 — 2013
AAS, Aviation Operations, 4.0
Pennsylvania State University 2003 — 2007
BS, Information Sciences and Technology, 3.0
Kaiser Permanente August 2015 - Present
Kaiser Permanente August 2015 - Present
Mercy Health (formerly Mercy Health Partners) February 2011 - May 2015
University Hospital Cincinnati August 2006 - February 2011
Highmark Blue Cross Blue Shield May 2003 - August 2005
Deloitte 1997 - 2004
Skills
Hospitals, Finance, Executive Management, Strategic Planning, Healthcare, Operations Management, Budgets, Healthcare Industry, Healthcare Management, Management Consulting, Acute Care, Management, Physician Relations, Revenue Cycle, Healthcare Consulting, Process Improvement, Business Process..., Insurance, Leadership
Education
Carnegie Mellon University - Tepper School of Business 1995 — 1997
MSIA, Strategy and Finance
University of Cincinnati 1984 — 1989
BS, Industrial Engineering
Adjust For Health April 1992 - Present
Allegheny General Hospital 1992 - April 1994
Highmark Blue Cross Blue Shield 1989 - 1992
MetLife 1988 - 1989
Skills
Customer Service, Event Planning, Public Speaking, Medical Billing, Microsoft Office, Insurance, Claim, Healthcare, Management, Microsoft Excel, Policy, Social Media, Treatment, Nutrition, Research, Time Management, Therapeutic Massage, Wellness, Fundraising, Editing, Nonprofits, Chiropractic, Community Outreach
Education
CCAC 1983 — 1985
AS, Executive Secretary, Computer data Entry
Community College of Allegheny County 1983 — 1985
AS, SECRETARIAL, COMPUTERS
Momentum, Inc. October 2006 - Present
Highmark Blue Cross Blue Shield 1995 - 2005
Education
Carnegie Mellon University
Masters in Public Management
Slippery Rock University of Pennsylvania
BS, Health Promotion
Cigna September 2010 - May 2013
France May 2010 - July 2010
Family Behavioral Resources December 2009 - May 2010
Highmark Blue Cross Blue Shield December 2006 - September 2009
Southwood Psychiatric Hospital October 2005 - November 2006
University of Pittsburgh August 2004 - August 2005
Program Manager/Graduate Admissions April 2003 - July 2004
Sylvan Learning Center December 2001 - March 2003
The Chicago School of Professional Psychology November 2000 - November 2001
Bayer Diagnostics February 2000 - October 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Negotiation, Psychotherapy, Coaching, Team Building, Healthcare
Education
University of Pittsburgh 2004 — 2006
Master of Science (MS), Exercise Physiology and Health Promotion
Slippery Rock University of Pennsylvania 1995 — 1997
Master of Arts (M.A.), Counseling Psychology
Clarion University of Pennsylvania 1990 — 1994
Bachelor of Arts (B.A.), Psycholgoy/Sociology
Kitsy lane jewelry June 2014 - Present
Dress for success June 2009 - Present
Highmark Blue Cross Blue Shield April 2003 - December 2014
Jackson hewitt December 2006 - April 2008
Venturi Staffing Partners September 2002 - April 2003
Skills
Access, Data Analysis, Financial Analysis, Strategic Planning, Training, Team Building, Lotus Notes, Healthcare Management, Cross-functional Team..., Teamwork, Coaching, Telephone Skills, Leadership Development, Administrative..., Public Speaking, Nonprofits
Education
Keller Graduate School of Management of DeVry University 2013 — 2016
Master of Science (MS), Human Resources Management/Personnel Administration, General
Carnegie Mellon University 2011 — 2013
MPM, MPM
Point Park University 2003 — 2005
Masters, International Business
Robert Morris University 1996 — 1999
Bachelor, management
Community College of Allegheny County 1994 — 1996
Associate, management
Highmark Blue Cross Blue Shield August 2014 - Present
Highmark February 1995 - Present
Highmark BCBS 2009 - July 2014
Highmark Inc. January 1995 - January 1997
Allegheny General Hospital January 1991 - February 1995
Skills
Managed Care, Disease Management, Medicare, Strategic Planning, Account Management, Customer Service, Sales Management, Team Building, Process Improvement, Health Savings Accounts, Team Leadership, Coaching, Leadership, Employee Benefits, Healthcare Information..., Sales, Public Speaking, Health Insurance, Healthcare, Insurance
Education
Carnegie Mellon University 1997 — 1999
Master in Public Management, Health Care Policy
University of Pittsburgh
BS, Nursing
Lake Erie Medical Group December 2011 - October 2012
Saint Vincent Health Center December 2002 - December 2011
Highmark Blue Cross Blue Shield June 2001 - November 2002
Gold Health Strategies November 1999 - February 2001
Oxford health plans 1996 - 1999
Skills
Team Building, Health Policy, Healthcare Management, EHR, Healthcare
Education
Columbia University in the City of New York 1994 — 1996
MPH, Health Policy and Management
University of Pittsburgh 1986 — 1990
BA, Sociology, Pre-Med, Minor Chemistry, Certificate History and Philosophy of Medicine
PPG Industries June 2014 - Present
PPG Industries April 2013 - May 2014
PPG Industries March 2012 - March 2013
Highmark Blue Cross Blue Shield September 2011 - March 2012
Multiple School in the Pittsburgh Area April 2008 - August 2011
Skills
Curriculum Design, Benefits, Human Resources, Open Enrollment, Customer Seervice, New Hire Orientations, Interdepartmental..., HR Policies, Inter-departmental..., Tutoring, Oracle HR, Literacy, Educational Leadership, Onboarding, Employee Relations
Education
Chatham University 2007 — 2007
Masters of Arts in Teaching, Elementary Education
University of Pittsburgh 2003 — 2007
English Writing -- Journalism, Children's and Adolescent Literature
Franklin Regional 1999 — 2003
High School Diploma, General
Gateway Health July 2009 - Present
Highmark Blue Cross Blue Shield 2005 - 2009
Gateway Health Plan August 2002 - July 2005
Saint Vincent Medical Group, Erie, PA 1996 - 2002
Skills
Disease Management, Medicine, Healthcare, Healthcare Information..., Healthcare Consulting, HMO, Utilization Management, Physician Relations, Strategic Planning, Health Policy, HIPAA, Physicians, Leadership, Health Insurance, Healthcare Industry, Healthcare Management
Education
Virginia Commonwealth University School of Medicine 1978 — 1981
Residency, Family Practice
Georgetown University School of Medicine 1974 — 1978
MD
University of Notre Dame 1970 — 1974
BS, Preprofessional Studies
Carnegie Mellon University
Certificate, Medical Management
A Center for Mental Wellness August 2015 - Present
Highmark Blue Cross Blue Shield November 2014 - Present
Case Management Coordinator February 2012 - November 2014
JEVS June 2011 - February 2012
JEVS December 2009 - June 2011
Connections CSP January 2009 - December 2009
Skills
Case Management, Social Services, Nonprofits, Behavioral Health, Case Managment, Crisis Intervention, Community Outreach, Group Therapy, Mental Health, Psychotherapy, Program Development
Education
Delaware State University 2009 — 2011
MSW, Social Work
Delaware State University 2005 — 2008
BSW, Social Work
GNC, Inc. July 2015 - Present
Highmark Blue Cross Blue Shield May 2011 - April 2014
Highmark October 2006 - May 2011
YMCA of McKeesport June 2006 - September 2006
YouthWorks, Inc. March 2002 - May 2006
BNY Mellon December 2000 - March 2002
Pittsburgh Courier 1996 - 1998
Skills
Contract Management, Contract Negotiation, Analysis, Program Management, Project Management, Process Improvement, Management, Talent Acquisition, Change Management, Talent Management, Onboarding, Coaching, Healthcare, Business Development, Teaching, Budgets, Vendor Management, Team Building, Leadership, Finance
Education
Villanova University 2012 — 2013
Master Certificate, Contract Management, A
Point Park University 1999 — 2000
Master of Business Administration (MBA), International Business, 3.6
Christopher Newport University 1987 — 1991
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.0
Retired and Consultant April 2013 - Present
Highmark Blue Cross Blue Shield November 2007 - April 2013
WellPoint August 2002 - December 2005
BCBS Association, Chicago 1991 - 2002
Skills
Managed Care, Medicare, SDLC, Insurance, Healthcare, Health Insurance, Project Management
Education
Carnegie Mellon University 1986 — 1987
Masters, Public Management
University of Pittsburgh 1971 — 1975
Bachelors, Nursing
Highmark Blue Cross Blue Shield November 1996 - Present
Highmark Blue Cross Blue Shield April 1994 - November 1996
Highmark Blue Cross Blue Shield August 1989 - April 1994
Towers Watson May 1987 - August 1988
Skills
Employee Benefits, Human Resources
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1988 — 1989
MBA, Finance
Carnegie Mellon University 1980 — 1984
B.S., Administration & Management
AbbVie / Quintiles April 2013 - March 2015
Highmark Blue Cross Blue Shield February 2007 - April 2013
Universal Counseling Services August 2005 - December 2006
Gateway Rehabilitation Center February 2001 - August 2005
Skills
Health Education, Wellness, Prevention, Motivational..., CCM, LCSW, Case Managment, Community Outreach, Relationship Building, Networking, Territory Management, Product Marketing, Mental Health, Group Therapy, Social Services, Treatment, Counseling, Clinical, Adults, Patient Advocacy, Behavioral Health, Managed Care, Psychosocial, Health Insurance, Medical Social Work, Sales, Clinical Research, Case Management
Education
University of Pittsburgh 2001 — 2003
MSW, Social Work
Chatham College 1997 — 2001
BA, Psychology
AG
Xerox April 2004 - Present
TP/EDS/HP/ACS April 2004 - July 2013
Xerox April 2004 - July 2013
Highmark Blue Cross Blue Shield June 1991 - July 2002
Skills
Access, Lotus Notes, Visio, Microsoft Office, Customer Service, Software Documentation, Microsoft Excel, Data Entry, SharePoint, System Administration, Microsoft Word, PeopleSoft, PowerPoint, Process Improvement, Invoicing, Office Management, Administration, HIPAA, Administrative..., Outlook
Education
Community College of Beaver County 1985 — 1987
Associate's degree, Executive Assistant/Executive Secretary
Healthfirst January 2013 - Present
Citrix August 2012 - December 2012
Campus Management Corp March 2011 - June 2012
Highmark Blue Cross Blue Shield June 2010 - March 2011
JP Morgan Chase 2010 - 2010
Skills
Requirements Gathering, SDLC, Business Analysis, Requirements Analysis, Business Requirements, RUP, Agile Methodology, Waterfall, UAT testing, Agile Methodologies, Visio, Systems Analysis, Business Intelligence, User Acceptance Testing, Software Project..., SharePoint, Acceptance Testing, CQ5, SQL, Scrum, JIRA, Manual Testing, Regression Testing, UML, MS Project, Process Improvement, Use Case Analysis, Test Cases, Testing, Test Planning, Agile Project Management
Education
City University of New York
BS, Information Systems Management
Ft. Hamilton High School
naviHealth, Inc. June 2014 - Present
Ohio Valley General Hospital October 2013 - July 2014
Extended Family Care April 2013 - June 2014
Highmark Blue Cross Blue Shield January 2001 - January 2013
West Hills Nursing and Rehabilitation Center 2006 - 2008
West Penn Allegheny Health System January 1999 - January 2001
In-Home Health January 1997 - January 1999
Multiple Acute Care Facilities and Home Health Agencies January 1994 - January 1997
Aliquippa Hospital January 1991 - January 1994
Allegheny General Hospital January 1989 - January 1991
Skills
Teaching Adults, College Teaching, Interdisciplinary..., Motivational..., Creative Writing, Health Coaching, Organizational..., Staff Development, Analytical Skills, Analytic Thinking, Highly detail oriented, Microsoft Word, Customer Service, Cardiac Care, Nursing, Emergency Nursing, Cardiac Rehabilitation, Case Managment, Nursing Management, Home Care, hospice nursing, Wellness Coaching, Healthcare, Patient Safety, Disease Management, Patient Advocacy, Medical/Surgical, Hospitals, Inpatient, Critical Care, Acute Care, Medicare, Medicaid, Utilization Management, Rehabilitation, Healthcare Consulting, EMR, Quality Improvement, Long-term Care, Health Insurance, HIPAA, ACLS, JCAHO, Case Management, Medical-Surgical
Education
Sewickley Valley Hospital School of Nursing
RN Diploma
Community College of Beaver County
Business Administration
Bombardier Transportation January 2015 - Present
Bombardier Transportation January 2012 - Present
Highmark, Inc. October 2007 - November 2010
Highmark Blue Cross Blue Shield April 2001 - October 2007
Highmark Blue Cross Blue Shield March 1998 - April 2001
Highmark Blue Cross Blue Shield September 1995 - March 1998
Skills
ITIL, Configuration Management, Change Management, Software Documentation, SharePoint, CMII Configuration..., Process Improvement, SDLC, Visio, Help Desk Support, Engineering Change..., SQL, TeamCenter Enterprise
Education
University of Phoenix 2008 — 2010
MIS, Information Systems
University of Phoenix
BS, Information Technology
Community College of Allegheny County 1992 — 1994
Associate of Science, CIS Specialist
Comprehensive Health Services November 2011 - October 2012
Highmark Blue Cross Blue Shield April 2005 - November 2011
Highmark Blue Cross Blue Shield 2003 - 2005
Highmark Blue Cross Blue Shield 1999 - 2003
West Penn Allegheny Health System 1987 - 1999
Skills
Managed Care, Health Insurance, Healthcare, HIPAA, Medicare, Employee Benefits, Healthcare Management, Medicaid, Healthcare Information..., Healthcare Industry, Process Improvement, Healthcare Consulting, EMR, Disease Management, EHR
Education
Carnegie Mellon University 1998 — 2001
Masters, Public Management
Community College of Allegheny County
Associate Degree, Nursing
University of Northern Colorado
Bachelor, Nutrition
Jackson Kelly PLLC September 2014 - December 2014
Marietta Main Street January 2014 - July 2014
Cato Corporation September 2013 - April 2014
Clemson University August 2012 - September 2013
National Land Realty May 2013 - August 2013
Flagship Properties August 2012 - December 2012
Globe Specialty Metals October 2011 - June 2012
West Virginia Power May 2011 - August 2011
Highmark Blue Cross Blue Shield May 2010 - August 2010
WesBanco May 2009 - August 2009
Skills
Budgets, Marketing, Management, Sales, Real Estate Development, Marketing Communications, Economic Development, Real Estate Marketing, Demographic Analysis, Market Research, Real Estate Due..., Real Estate Financing, Pro Forma Development, Internal Communications, Zoning, Urban Geography, Data Analysis, Financial Modeling, Leadership Development, Research, Human Resources, Recruiting, Accounts Payable, Leasing, Project Management, Property Management, Legal Issues, Retail Category..., Customer Service
Education
Clemson University 2012 — 2013
Master of Business Administration (M.B.A.), Real Estate Development Emphasis
Marshall University 2010 — 2011
Communication, Journalism, and Related Programs
Marshall University 2006 — 2010
Bachelor of Business Administration
Highmark Blue Cross Blue Shield February 2012 - Present
Highmark Blue Cross Blue Shield September 2011 - February 2012
Westinghouse Nuclear May 2011 - June 2011
Kinkisharyo International November 2010 - December 2010
Chromalox September 2010 - November 2010
PPG Industries November 2007 - June 2008
Education
Franklin University 2007 — 2009
Associate of Science, Information Technology
Community College of Allegheny County
Health Information Technology
Highmark Blue Cross Blue Shield February 2011 - Present
Highmark Blue Cross Blue Shield 2010 - Present
Carlow University January 1999 - Present
Highmark Blue Cross Blue Shield 1999 - 2007
Skills
Instructional Design, Technical Writing, Curriculum Design, Training, E-Learning, Staff Development, ADDIE, Adult Education, Instructor-led Training, Software Documentation, Leadership, Marketing, Workshop Facilitation, Needs Analysis, Leadership Development, Organizational..., Career Development, Organizational..., Training Delivery, Employee Training
Education
Carlow University 1994 — 1996
MS, Professional Leadership
Duquesne University
Paralegal General Practice Certification
Highmark Blue Cross Blue Shield November 2014 - Present
Highmark Blue Cross Blue Shield June 1994 - Present
Advanced Systems Engineering September 1991 - June 1994
Indiana University of Pennsylvania August 1990 - September 1991
Skills
Data Analysis, Business Analysis, Visio, SDLC, SQL, SharePoint, Leadership, Requirements Analysis, Databases, Process Improvement, Project Management
Education
Clemson University 1988 — 1990
MS, Mathematical Sciences
Indiana University of Pennsylvania 1984 — 1988
BS, Applied Math and Computer Science Minor
Highmark Blue Cross Blue Shield September 1984 - Present
Skills
Insurance, Health Insurance, Nonprofits
Education
Duquesne University 2005 — 2007
School of Education, Family and Community Counseling
Duquesne University 1999 — 2003
Masters, Business
Carlow College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Kaiser Permanente November 2014 - Present
Kaiser Permanente Mid-Atlantic States January 2014 - Present
Kaiser Permanente Mid-Atlantic States September 2011 - January 2014
Kaiser Permanente Mid-Atlantic States July 2000 - September 2011
Highmark Blue Cross Blue Shield December 1997 - July 2000
West Penn Corporate Medical Services May 1996 - December 1997
Children's Memorial Medical Center June 1995 - August 1995
Ohio Valley Health System June 1994 - August 1994
Skills
Financial Analysis, Financial Modeling, Business Analysis, Forecasting, Financial Reporting, Budgets, Workforce Management, Report Development, Corporate Finance, Business Process..., Physician Practice..., Management, Business Process..., Process Improvement, Healthcare Information..., Healthcare Consulting
Education
Carnegie Mellon University 1997 — 1999
Master of Science, Health Care Policy & Management
Robert Morris University 1993 — 1996
Bachelor of Science (B.S.), Health Care Administration
Allegheny Health Network Vice PresidentAllegheny Health NetworkAugust 2011 - Present
Highmark Blue Cross Blue Shield July 2003 - August 2011
Gateway Health System April 1997 - June 2003
Skills
HIPAA, Healthcare, Healthcare Consulting, Healthcare Management, Strategic Planning
Education
Carnegie Mellon University 1988 — 1990
Master's degree, Public Administration
Penn State University 1978 — 1982
Bachelor's degree, Health Planning and Administration
Jeffrey's Medicine Shoppe July 2008 - Present
Highmark Blue Cross Blue Shield June 2003 - February 2006
Education
Clarion University of Pennsylvania 1982 — 1986
Bachelor’s Degree, Business Computer and Information Systems
UnitedHealth Group December 2014 - Present
Gateway Health October 2013 - November 2014
Highmark Blue Cross Blue Shield May 2003 - October 2013
UPMC November 2002 - April 2003
St Francis Medical Center December 1996 - October 2002
Skills
Medicare, Health Insurance, Managed Care, Healthcare, Management, Utilization Management, Disease Management, Medicaid, Healthcare Management, HIPAA, Nursing, Case Management, Insurance, Health Policy, Health Education, Interqual, ICD-9-CM, IV therapy, Patient Education, Direct Patient Care, Family Education, Home Health Nursing, Tellecommuting, Telephone Triage, Home Health Coordinator, Data Collection, Chart Review, Provider Relations, Health Promotion, Hospitals, Healthcare Information..., Medical Terminology, Employee Benefits
Education
LaRoche College 1996 — 1997
Credits toward BSN, General Studies
Community College of Allegheny County 1991 — 1995
Associate's degree, Registered Nursing/Registered Nurse
Geneva College
Highmark, Inc. Technical AssistantHighmarkAugust 1988 - June 2010
Highmark Blue Cross Blue Shield August 1988 - June 2010
Skills
Microsoft Office,SQL, Employee Benefits, Lotus Notes, Software Documentation, Visio, Access, Call Centers, Insurance
Education
Community College of Allegheny County 2012 — 2012
Associate of Science (A.S.), Information Technology
Robert Morris University 1977 — 1979
Bachelor of Business Administration (B.B.A.), Management
Community College of Allegheny County 1975 — 1977
Associate of Science (AS), Business Administration and Management, General
Claims Quality Coordinator January 2008 - Present
Highmark June 2001 - Present
Highmark Blue Cross Blue Shield January 2001 - Present
Medicare January 2001 - January 2003
Education
Community College of Allegheny County
Associates Degree, Paralegal Studies
Kittanning Senior High School
Diploma, General Studies
UF Health January 2015 - Present
Veterans Health Administration October 2009 - December 2014
North Florida Regional Medical Center December 2007 - October 2009
Highmark Blue Cross Blue Shield April 1997 - November 2007
Waynesburg University January 2007 - March 2007
First American Home Care January 1992 - April 1997
St. Francis Medical Center July 1977 - January 1992
Skills
Public Speaking, Healthcare, Customer Service, Event Planning, Healthcare Management, Nonprofits, Leadership, Research, Community Outreach, Clinical Research, Case Managment
Education
Waynesburg University
Master of Science in Nursing, Registered Nursing/Registered Nurse
Carlow University
Master of Science (M.S.) Professional Leadership, Organizational Leadership
St. Francis Medical Center School of Nursing
Resgistered Nurse, Registered Nursing/Registered Nurse
University of Pittsburgh
Bachelor of Arts (BA), English Language and Literature, General
Highmark Blue Cross Blue Shield August 2012 - Present
Skills
SDLC, Requirements Gathering, DB2, SQL, Visio, Data Warehousing, Requirements Analysis, SOA, Business Analysis, COBOL, JCL, Mainframe, Java, SAS, IBM Utilities, Databases
Education
Central Penn College
Associate's degree, Computer Information Systems
Highmark Blue Cross Blue Shield October 1997 - Present
Education
Point Park University 2012 — 2014
Master of Arts (MA), Organizational Leadership
Coe College 1986 — 1990
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Highmark Blue Cross Blue Shield April 2013 - Present
Highmark Inc July 2001 - April 2013
Physician Support Systems March 1995 - May 1997
Skills
Process Improvement, Insurance Claims process, Insurance, Creative Problem Solving, Proactive self-starter, Highly Dedicated, Friendly Personality, Training Delivery, Development & delivery..., Dedicated Customer..., Skilled at handling..., Customer Service, HIPAA, Microsoft Excel, Software Documentation, Microsoft Office, Employee Benefits, Outlook, Business Analysis, Leadership, Team Building, Microsoft Word, Call Centers, Vendor Management, Change Management, Management
Education
Consolidated School of Business-Lancaster 1994 — 1995
Associate's degree, Medical Administrative/Executive Assistant and Medical Secretary
Turners Dairy July 2015 - Present
Halliburton September 2014 - July 2015
CVS/ Caremark December 2008 - September 2014
Highmark Blue Cross Blue Shield September 2000 - December 2008
Skills
Process Improvement, Microsoft Word, Data Analysis, PowerPoint, Data Entry, Project Management, Quality Assurance, Leadership, Microsoft Excel, Auditing, Training, Databases, Recruiting, Testing, Troubleshooting, SQL
Education
Westmoreland County Community College 2014 — 2015
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications, 3.85
Community College of Allegheny County 2013 — 2014
Computer Information and Technology, Computer Systems Networking and Telecommunications, 4.0
Hear Rite, Inc July 2011 - Present
The Family Doctors of Belleview February 2009 - June 2011
Highmark Blue Cross Blue Shield January 1994 - 2004
Skills
Customer Service, Management, Process Improvement, Insurance, Team Building, Healthcare, Health Insurance, Research, Training, Sales
Education
Community College of Beaver County
Associate of Arts (AA), Business Administration and Management, General
Simon Eye Associates November 2013 - Present
Highmark Blue Cross Blue Shield October 2011 - June 2013
AIG August 2007 - February 2009
Skills
Medical Billing, Customer Service, Claims Handling, ICD-9, ICD-10, CPT, Medicaid, Medicare
Education
Dawn Career Institute Inc 2004 — 2005
Healthcare Representative, Medical Insurance Specialist/Medical Biller
Retired 2004 - Present
Highmark Blue Cross Blue Shield 2002 - 2004
Woolworth 1990 - 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Strategic Planning, Microsoft Word, Team Building, Public Speaking, PowerPoint, Budgets, Research, Online Advertising, Change Management
Education
Central Penn College 1982 — 1984
Associate's Degree, Computer and Information Sciences and Support Services
Cumberland Valley
High School, Business Administration and Management, General
UPMC Health Plan March 2006 - May 2013
Highmark Blue Cross Blue Shield May 2000 - February 2006
Education
Community College of Allegheny County
Associate of Science (A.S.), General Studies
United States Steel Corporation January 2015 - Present
Highmark Blue Cross Blue Shield July 2012 - December 2014
La Quinta Inns & Suites May 2011 - July 2012
Walmart April 2006 - March 2011
Sitel Corporation February 2004 - March 2005
Skills
Customer Service, Pension Administration, Customer Loyalty, Management, Problem Solving
Education
Community College of Beaver County 2001 — 2002
Associate's degree, Business Administration and Management, General