inContact Company
Industry: Software company
DescriptionHeadquarters: Salt Lake City, Utah, United States CEO: Paul Jarman (Jan 2005–) Founder: Paul Jarman Founded: 1997, Bluffdale, Utah, United States Subsidiaries: Uptivity Inc., AC2 Solutions, Inc., MyACD Inc, Parent organization: NICE Systems Ltd.
inContact List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at inContact. You can filter them based on skills, years of employment, job, education, department, and prior employment.
inContact Salaries. You can even request information on how much does inContact pay if you want to. Learn about salaries, pros and cons of working for inContact directly from the past employees.
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inContact Employees
Trueforce 2009 - Present
Whendu February 2014 - Present
inContact April 2013 - September 2013
Sierra360 February 2012 - March 2013
RII 2008 - 2009
Five9 2001 - 2006
OffRoad Capital 1998 - 2000
TD Waterhouse 1994 - 1998
Education
University of San Francisco
Bachelor of Science (BS)
Academy Mortgage Corporation January 2015 - Present
Genesys August 2012 - Present
Telesphere January 2009 - September 2012
inContact January 2007 - December 2009
Cache Valley Electric December 2008 - February 2009
Applied Telephone and Data January 2004 - January 2007
Technician, Tri-Tel Communications January 2001 - January 2004
AT&T January 2000 - January 2001
SCI 1992 - 1995
Skills
Wireless, Cisco IOS, Network Architecture, Troubleshooting, Data Center, Managed Services, Firewalls, VPN, Routers, DSL, Servers, Networking, Network Administration, VoIP, Telephony, SIP, LAN-WAN, Unified Communications
Education
University of Phoenix 2005 — 2007
Bachelor of Science, Business Management
Stevens Henagar College 1998 — 1999
Associate Degree, Computer Networking
inContact December 2014 - Present
LiveWell Montezuma July 2013 - February 2015
Komatsu Equipment September 2012 - June 2013
MRN, Inc. June 2011 - June 2012
MarketStar March 2008 - May 2011
Lifetime Products December 2006 - March 2008
Smith Advertising June 2006 - August 2006
Sanofi-Aventis Pharmaceutical October 2004 - February 2006
Skills
CRM, Competitive Analysis, Product Marketing, Strategy, Market Research, Marketing, Marketing Strategy, Management, E-commerce, Product Management, Advertising, Analytics, Sales Operations, Sales, Web Analytics, Project Management, Analysis, Budgets, Facebook, Program Management
Education
University of South Florida 1997 — 2002
BS, Marketing
Domo, Inc. February 2015 - Present
Domo, Inc. June 2013 - Present
inContact March 2012 - May 2013
AtTask, Inc. June 2011 - March 2012
KeyBank December 2007 - June 2011
Sprint Nextel May 2006 - December 2007
Skills
Sales Management, Coaching, Planning, Salesforce.com, Direct Sales, Lead Generation, SaaS, Sales Process, Team Management, Contact Centers, Call Center, Cloud Computing, PowerPoint, Process Improvement, Spanish, Sales Operations, Identifying Sales..., Sales, Recruiting, Management, Project Planning, Business Development, Call Centers, Customer Experience, Account Management, Solution Selling, Channel Partners, Telecommunications, Leadership, Enterprise Software, Vendor Management, International Relations, Selling, CRM, Social Media, Customer Retention, Social Networking, Customer Satisfaction, Operations Management, Professional Services, B2B, Cold Calling
Education
Westminster College 2012 — 2015
Master of Business Administration (MBA), Technology Management
University of Phoenix 2008 — 2010
BS, Marketing
Utah Valley University 2003 — 2008
Best Buy July 2014 - Present
inContact September 2012 - July 2014
UST Global November 2011 - September 2012
Xcel Energy June 2011 - November 2011
Ameriprise Financial Services, Inc. October 2008 - June 2011
Ameriprise Financial October 2007 - October 2008
American Express January 2004 - October 2007
American Express September 2000 - January 2004
Maple Lakes Condo Association 2002 - 2004
Skills
Financial Management, Operations Management, Service Management, Change Management, Resource Management, Service Delivery, Organizational Change, Client Relationship..., Managerial Finance, CRM, Management, ITIL, IT Service Management, Process Improvement, Leadership, Outsourcing, Project Delivery, Enterprise Software, IT Operations, Program Management, Strategy, Vendor Management, Disaster Recovery, Business Process..., IT Management, Integration, Cloud Computing, Business Analysis, SDLC
Education
University of Minnesota-Twin Cities 1993 — 1995
Spanish and Portuguese
inContact January 2015 - Present
A&K Enterprises November 2010 - January 2015
ResMan Property Management Software July 2014 - November 2014
CirclePix January 2010 - November 2012
CirclePix January 2009 - January 2010
Enlightened Wealth Institute October 1998 - January 2009
Skills
Project Management, Management, Leadership, Marketing, Sales, Marketing Strategy, SaaS, Integration, New Business Development, Microsoft Excel, Business Analysis, Enterprise Risk..., Salesforce.com, Business Strategy, Business Process..., Online Advertising, Asset Managment, Risk Management, Budgets, Team Building
Education
University of Massachusetts Lowell 2009 — 2014
Bachelor of Applied Science (B.A.Sc.), Economics, statistics, and applied business analysis.
inContact December 2014 - Present
Zions Management Services Company December 2011 - June 2014
Zions Management Services Company April 2007 - December 2011
Albertsons Store Support Center 2002 - 2006
Citadel Communications Corporation 2000 - 2002
Skills
Microsoft Office, Banking, Credit Cards, Process Improvement, Project Management, Financial Analysis, Team Leadership, Customer Service, Business Analysis, Sales, Team Building, Public Speaking, Leadership
Education
University of Phoenix 2006 — 2010
Bachelor's degree, Marketing
inContact April 2015 - Present
Aspect Software June 1998 - January 2015
Aspect Software June 1998 - January 2015
inContact 2015 - 2015
inContact 2012 - 2015
Aspect Telecommunications 1998 - 2005
Convergys January 1994 - June 1998
Education
University of Phoenix 2004 — 2007
Bachelor's Degree, Business systems information technology, A
inContact April 2015 - Present
Interactive Intelligence October 2007 - March 2015
AMTdirect January 2006 - October 2007
Witness Systems 2004 - 2005
Skills
Call Center, CaaS/SaaS/Cloud, IVR, Solution Selling, Workforce Management, Dialer, Dialers, Sales Process, Product Management, VoIP, Unified Communications, Telephony, Selling, Call Centers, Managed Services, ACD, Customer Experience, Sales Operations, IP, Contact Centers, Channel Partners, Sales, SaaS, Pre-sales, Call Logging, Account Management, Direct Sales, New Business Development, Professional Services, Speech Recognition, Software Industry, SIP, CTI, Unified Messaging, Telecommunications, Sales Management, Salesforce.com, Cloud Computing, Sales Engineering, SIP Trunking, IP PBX, Avaya, CRM, Enterprise Software
Education
University of North Carolina at Charlotte
Bachelor of Science (BS)
inContact July 2014 - Present
inContact January 2013 - Present
inContact July 2011 - February 2013
inContact October 2010 - July 2011
Convergys 2006 - 2010
Convergys 2005 - 2006
Convergys 2004 - 2005
Convergys 2003 - 2004
UNITED STATES ARMY 2002 - 2003
Convergys 1993 - 2002
Skills
Agile Methodologies, Business Development, Business Process, CRM, Call Center, Call Centers, Cloud Computing, Contact Centers, Customer Satisfaction, Enterprise Software, IT Project..., IVR, Integration, Leadership, Management, Management Consulting, Operations Management, Outsourcing, Professional Services, Program Management, Recruiting, SaaS, Sales Operations, Salesforce.com, Start-ups, Strategy, Telecommunications, Training, Vendor Management, Workforce Management
Education
University of Phoenix
MS, Computer Information Systems
University of Phoenix
BS, Business Administration
inContact May 2014 - Present
inContact December 2012 - April 2014
inContact October 2010 - December 2012
inContact March 2008 - October 2010
inContact July 2005 - March 2008
Tek Systems June 2001 - July 2005
NetDocuments October 2000 - April 2001
McLeodUSA May 1999 - October 2000
Skills
Software Engineering, Software Development, Software Design, Architecture, Cloud Computing, SaaS, Software Project..., Software Product..., Team Leadership, Technical Leadership, Process Development, Product Strategy, Requirements Analysis, Agile, Scrum, .NET, C#, SQL, TFS, ASP.NET, Web Development, Web Services, Web Applications, OOP, Visual Studio, Telecommunications, Call Center, IVR, Agile Methodologies, ASP.NET MVC, Architectures, Call Centers, Databases, Integration, JavaScript, LINQ, Microsoft SQL Server, Process Simulation, Product Management, Subversion, T-SQL, WCF, XML
Education
University of Notre Dame 1995 — 1999
Bachelor of Science, Computer Science
xMatters, inc July 2015 - Present
Workfront July 2012 - July 2015
AtTask, Inc. July 2012 - January 2015
ADP January 2012 - July 2012
inContact November 2008 - December 2011
Peak Mobile Comm March 2006 - October 2008
ModusLink April 1999 - February 2006
State Farm Insurance January 1997 - August 2000
Skills
Salesforce.com, SaaS, Demand Generation, Lead Generation, Sales Process, Cold Calling, Team Leadership, Business Development, Solution Selling, Enterprise Software, Sales Management, B2B, Sales Operations, Sales, CRM, Cloud Computing, Selling, Direct Sales, Professional Services, Marketing, Account Management, Channel Partners, Beer, Love Of Learning, Positive Employee..., Social Media Outreach, Strategic Human..., Witchcraft, Sword Fighting, White Collar Criminal..., Psychic Readings, Cupcakes, Curling
Education
University of Phoenix 1999 — 2003
BSBM
inContact April 2009 - Present
Sun Microsystems 2005 - 2008
StorageTek 2003 - 2005
StorageTek 2002 - 2003
StorageTek 2001 - 2003
StorageTek 1999 - 2001
Sunrise Solutions 1992 - October 1999
Pioneer Electronics 1980 - 1989
Skills
Vendor Management, Data Center, Outsourcing, Cross-functional Team..., Enterprise Software, SaaS, Start-ups, Contract Negotiation, Integration, Management, Business Strategy, Networking, Team Building, Team Leadership, Cloud Computing, Leadership, Channel Partners, Project Portfolio..., Program Management, Customer Satisfaction, Service Delivery, Process Improvement, Professional Services, Sales Operations, Customer Experience, Telecommunications, Operations Management, Sales Management, Product Management, Storage, Marketing
Education
University of Minnesota-Twin Cities
Business
inContact September 2010 - Present
Metro Group IT March 2009 - August 2011
Eclipsys Corporation January 2008 - February 2009
RMS Networks, Inc March 2001 - December 2007
Novell March 1998 - April 2002
Boston Market 1994 - 1996
Skills
New Business Development, CRM, Account Management, Project Management, Vendor Management, Information Technology, Customer Satisfaction, Market Research, Sales, Integrated Marketing, Analysis, PMP, Strategic Planning, Budgets, Management, Integration, Call Centers, Telecommunications, Business Intelligence, Product Management, SaaS, Process Improvement, Enterprise Software, Business Analysis, Salesforce.com, Strategy, Leadership, Solution Selling
Education
University of South Florida 1988 — 1992
Engineering
inContact February 2014 - Present
inContact June 2013 - February 2014
inContact September 2011 - June 2013
inContact September 2010 - October 2011
CenturyLink August 2009 - September 2010
CenturyLink (formerly Embarq) September 2006 - August 2009
Sprint February 2005 - September 2006
Sprint April 2003 - February 2005
H&R Block November 2001 - July 2002
ebizmix.com January 2001 - September 2001
Skills
Product Management, SaaS, Product Marketing, Cross-functional Team..., CRM, Process Improvement, Strategy, Product Development, Marketing Strategy, Agile Methodologies, Team Leadership, Leadership, Project Management, Enterprise Software, Strategic Planning, Integration, Salesforce.com, Cloud Computing, Outsourcing, Marketing, P&L Management, Sales, Analysis, Customer Experience, Operations Management, Management, Telecommunications, Strategic Partnerships, Solution Selling, Go-to-market Strategy, Competitive Analysis, Vendor Management, Lead Generation, Multi-channel Marketing, Professional Services, Analytics
Education
University of Missouri-Columbia
BS, Marketing, Logistics
University of Missouri-Kansas City
MBA, Emphasis: Strategic Management
Workfront October 2012 - Present
inContact September 2007 - September 2012
inContact January 2006 - September 2007
inContact June 2004 - January 2006
Avaya (spin off of Lucent Technologies) December 1998 - May 2004
Alcatel-Lucent (formerly Lucent Technologies) April 1996 - December 1998
NCR Corporation July 1988 - April 1996
Skills
SaaS, Solution Selling, Salesforce.com, Cloud Computing, Enterprise Software, Direct Sales, Sales Process, Professional Services, Channel, Account Management, Lead Generation, Sales Management, Managed Services, Telecommunications, Unified Communications, Selling, Strategic Partnerships, Channel Partners, VoIP, Sales, Call Centers, Complex Sales, Business Alliances, Vendor Management, New Business Development, Product Management, Management, Customer Experience, Team Leadership, Start-ups, Cross-functional Team..., Contract Negotiation, Customer Satisfaction, Sales Presentations, Customer Retention, Workforce Management, Outsourcing, Product Marketing, Data Center, B2B, Cold Calling, Executive Management, Go-to-market Strategy, Software Industry, P&L Management, Demand Generation, Business Development, Strategy
Education
University of North Carolina at Chapel Hill 1984 — 1988
Bachelor's Degree, Business Administration, 3.48 on a 4.0 Scale
University of London 1986 — 1986
Study Abroad Program Through The University of North Carolina at Chapel Hill, Liberal Arts and Sciences, General Studies and Humanities, 4.0 on a 4.0 Scale
inContact October 2014 - Present
inContact March 2013 - Present
Bonneville Bank a division of Greendot Corp May 2012 - March 2013
Deseret First Credit Union March 2010 - May 2012
Wells Fargo 2010 - 2011
Farwest Bank October 2007 - October 2008
Chase Bank 2004 - 2006
GE Capital 1997 - 2000
Skills
Banking, Process Improvement, Loans, Mortgage Lending, Credit Unions, Commercial Lending, Credit, Credit Analysis, Cash Management, Financial Analysis, Risk Management, Insurance, Retail Banking, Customer Service, Leadership, Sales Management, Team Building, Finance, Coaching, Sales, Management, Training, Financial Services, Selling, Networking, Team Leadership
Education
University of Phoenix 2010 — 2011
MBA, Business Administration
University of Phoenix 1998 — 2000
Bachelors, Business Management
Skyline High School 1987 — 1990
Graduate, Graduate
inContact September 2014 - Present
Skills
Facebook, Cloud Contact Center..., Social Media, Public Speaking, workforce optimization, InContact, Salesforce.com, Video, Public Relations, Sales, Photography, Social Media Marketing, Online Marketing, Social Networking, YouTube, Online Advertising, Event Planning, Training, Advertising, Marketing, Event Management, Entrepreneurship, Small Business, CRM, Email Marketing, Direct Sales, QuickBooks, Google+, Custom Facebook Pages, Finance, IVR, 211, Direct Marketing, Facebook Marketing, Customer Service
Education
University of Phoenix 2009 — 2013
BA, Business finance
Hillcrest High School 1990 — 1993
High school degree
inContact January 2015 - Present
Verint January 2012 - January 2015
Vertafore February 2009 - September 2011
Fiserv June 2003 - October 2008
CheckFree April 2005 - September 2006
CheckFree July 2002 - June 2003
CheckFree May 2000 - June 2002
CheckFree October 1999 - June 2002
CheckFree April 1998 - October 1999
Reuters July 1996 - March 1998
Skills
Mergers & Acquisitions, Change Management, Sales Leader, Software to SaaS..., Business Integration, New Business Development, Sales Management, Account Management, B2B, Strategic Planning, E-commerce, Negotiation, Internet Banking, EBPP, Culture Change, Payments, P&L, Enterprise Software, Start-ups, Process Improvement, Sales, Professional Services, Mergers, Salesforce.com, Product Management, Direct Sales, Customer Satisfaction, Sales Process, Solution Selling, Income Statement, SaaS, Strategic Partnerships, Cross-functional Team..., Leadership, Management, Integration, Outsourcing, Sales Operations
Education
University of South Carolina - The Moore School of Business 1988 — 1990
MBA, Marketing
University of South Carolina-Columbia 1984 — 1988
B.S., Finance
inContact January 2013 - Present
inContact August 2010 - January 2013
inContact August 2008 - August 2010
inContact November 2006 - August 2008
Momentum Wireless July 2006 - November 2006
Skills
SaaS, Workforce Management, Salesforce.com, Enterprise Software, Professional Services, IVR, Cloud Computing, Software Project..., Agile Methodologies, ACD, CTI, Microsoft SQL Server, Software Consulting, Call Center, Software Implementation
Education
University of Phoenix 2011 — 2013
Bachelor of Science Degree, Business, Management, Marketing, and Related Support Services
University of Phoenix 2010 — 2011
Associate's degree, Business, Management, Marketing, and Related Support Services
Ghostery, Inc. May 2014 - Present
inContact September 2013 - May 2014
Identifix, Inc. November 2010 - September 2013
Service Repair Solutions November 2010 - September 2012
TechLogic May 2008 - July 2010
RMT INTERNATIONAL September 2008 - December 2008
STONE SECURITY January 2006 - May 2008
Skills
JavaScript, Java, C#, .NET, SQL, Software Development, HTML, CSS, Linux, MySQL, Github, Jenkins, Visual Studio, Tortoise SVN, Scrum, XML, Powershell, Microsoft SQL Server, Web Development, SaaS, Databases, Active Directory, Windows Server, Business Intelligence, Microsoft Technologies, Agile Methodologies, Operating Systems, FinalBuilder, Python, Node.js, PHP, Amazon Web Services..., Hadoop
Education
University of Phoenix 2013 — 2015
Bachelor’s Degree, Bachelor of Science in Information Technology with Advanced Software Developer Certificate
South Summit High School 1994 — 1997
LANDesk Software November 2012 - Present
inContact July 2011 - November 2012
CLEARLINK September 2008 - July 2011
InContact (UCN) July 2007 - September 2008
Novell Inc December 2005 - July 2007
Affiliated Computer Services December 2001 - December 2005
Skills
Leadership, Team Leadership, Strategy, Management, Customer Satisfaction, Customer Retention, Customer Service, Enterprise Software, Business Development, Sales, SaaS, Project Management, Vendor Management, Sales Management, Competitive Analysis, New Business Development, Strategic Planning, Cloud Computing, Account Management, Analysis, Sales Operations, Call Centers, Telecommunications, Solution Selling
Education
University of Phoenix 2005 — 2006
MBA, Business
University of Utah 2000 — 2004
Bachelor of Arts, Business Management
CrossChx August 2015 - Present
inContact May 2014 - August 2015
Uptivity Inc. January 2014 - May 2014
PNC August 2012 - December 2013
The Matrix Group, Inc August 2011 - May 2012
Skills
Recruiting, Market Research, Training, Human Resources, Leadership, Marketing Communications, Spanish, Onboarding, New Hire Processes, Screening Resumes, Interviews, Applicant Tracking..., HR Policies, Hiring Practices, Employment Verifications, Extending Offers, Strategic Sourcing, HRIS, Customer Service, Management, Strategic HR, Social Media, Talent Acquisition, Sourcing
Education
University of Kentucky 2009 — 2012
Bachelors of Business Administration, Marketing
University of Kentucky 2009 — 2012
Bachelors of Business Administration, Spanish Language
Bishop Watterson High School
inContact April 2015 - Present
RaceTrac Petroleum May 2010 - December 2014
United Service Companies June 2009 - May 2010
SportsUnlimited February 2008 - December 2008
Next Marketing July 2007 - February 2008
Jack Morton Worldwide November 2002 - July 2007
Skills
Event Management, Advertising, Relationship Marketing, Marketing, Lead Generation, Public Relations, Marketing Strategy, Event Planning, Sponsorship, Leadership, Strategy, Integrated Marketing, Brand Awareness, Digital Marketing, Account Management, Management, Budgets, Strategic Planning, Marketing Management
Education
University of Kentucky 1992 — 1996
Bachelor's Degree, Marketing and Management
InContact February 2015 - Present
inContact August 2014 - Present
inContact February 2011 - Present
inContact April 2010 - February 2011
NextFit September 2009 - February 2010
Infinite Mind January 2007 - September 2009
Infinite Mind (Eye Q) January 2006 - August 2009
Infinite Mind December 2005 - January 2007
Infinite Mind(EYE Q) April 2005 - April 2006
Myanswering February 2005 - December 2005
Education
University of Phoenix 2008 — 2010
MBA, Business
University of Utah 2001 — 2004
Health Promotion and Education, Health Promotion
Uruguay Mission 1999 — 2001
inContact February 2014 - Present
inContact February 2011 - February 2014
inContact April 2010 - February 2011
Canon Business Solutions February 2007 - February 2010
Skills
Sales Tax, Accruals, Telecommunications, ADP Payroll, Treasury, Microsoft Excel, General Ledger, Salesforce.com, Equity Trading, Bank reconciliation, Microsoft Dynamics, Access, SQL, Sales Commissions, Teamwork, Accounting, Department Budgeting
Education
University of Phoenix 2008 — 2010
Bachelor's degree, Management
Everest College
Associate of Science (A.S.), Accounting
inContact July 2006 - Present
inContact, Inc. 2009 - 2011
American Shredding, Inc. May 2005 - June 2006
ModusLink 2001 - 2005
Grainger 2000 - 2004
Convergys 1996 - 2000
Skills
Call Center, Workforce Management, SaaS, Cloud Computing, Salesforce.com, Sales Process, Customer Experience, Sales, Call Centers, Account Management, Solution Selling, Vendor Management, Business Analysis, Lead Generation, Product Management, Team Building, Telecommunications, CRM, Enterprise Software, ACD, VoIP, IVR, Sales Engineering, Unified Communications
Education
University of Phoenix 2005 — 2007
Bachelor of Science, Business Management
inContact March 2009 - Present
inContact September 2007 - March 2009
AppleOne October 2006 - August 2007
AppleOne June 2005 - October 2006
Karman Kitchens 1995 - 1996
Skills
Customer Retention, Employee Relations, Incentive Programs, SaaS, Salesforce.com, Call Center, Workforce Management, Account Management, Customer Satisfaction, Sales Process, Enterprise Software, Direct Sales, Lead Generation, Cloud Computing, Training, Internet Recruiting
Education
University of Phoenix 2008 — 2009
Bachelor of Science (BS)/Bachelor of Arts, Business Management
University of Phoenix 2008 — 2009
BS, Management
Axia Business College 2005 — 2007
AAB, Business management
Galileo Processing Inc February 2010 - Present
inContact August 2004 - February 2010
Skills
Accounting, Management, Analysis, Microsoft Excel, Leadership, Revenue Recognition, GAAP, Sarbanes-Oxley Act, Financial Modeling, Financial Analysis, Financial Reporting, Forecasting, Managerial Finance
Education
University of Phoenix 2006 — 2007
MBA
Utah State University
GoReact May 2015 - Present
inContact July 2014 - May 2015
inContact April 2013 - July 2014
inContact February 2008 - April 2013
CompHealth January 1993 - July 2007
Skills
Sales Process, Sales Management, Contract Negotiations, Solution Selling, Salesforce.com, Consultative Selling, Team Building, SaaS, Team Leadership, Coaching, Lead Generation, Mentoring, Call Center, Cloud Computing, Selling, Contract Negotiation, Sales Operations, Cloud Applications, Call Centers, Recruiting, Sales, Direct Sales, Cold Calling, Leadership, Strategic Partnerships, Customer Retention, Account Management, CRM, Professional Services, Enterprise Software, Demand Generation, Managed Services, Channel Partners, Customer Experience
Education
University of Phoenix
Master's, Organizational Management
University of Utah
Bachelor's, Organizational Communication
inContact June 2014 - Present
Tomax Corporation January 2014 - June 2014
Truenorthlogic May 2012 - January 2014
Tomax Corporation December 2010 - May 2012
Tomax Corporation July 2006 - December 2010
Tomax Corporation January 2000 - June 2006
jans mountain outfitters 1990 - 2000
Skills
SQL, Documentation, Problem Solving, Process Improvement, Agile, Microsoft Office, Visio, Java, HTML, C#, Team Leadership, Business Analysis, Team Building, Troubleshooting, Customer Relations, Customer Service, PL/SQL, Testing, Databases, Scrum, Requirements Analysis, JIRA, Quality Assurance, Excel, Software Documentation, Microsoft Word, Microsoft Excel, Agile Methodologies, Software Development, Software Project..., SDLC, Oracle, Requirements Gathering, SharePoint, Agile Project Management, Project Management, Business Intelligence, XML, MS Project, Software Quality..., Linux, Microsoft SQL Server, JavaScript, Web Applications, Unix, Integration, Web Services, Eclipse
Education
University of Phoenix 2010 — 2011
Associates, Information Technology
Bingham High School 1979 — 1981
Progrexion July 2014 - Present
inContact September 2012 - Present
TransFirst June 2010 - Present
TransFirst January 2008 - December 2010
TransFirst January 2008 - June 2010
Education
University of Phoenix 2010 — 2012
Computer Information Systems
inContact July 2005 - April 2013
Express Tel February 2001 - July 2005
GTE March 1994 - January 1999
Skills
Professional Services, Incident Management, Enterprise Software, ITIL, ITIL Certified, Telephony, Data Center, Call Centers, Account Management, Telecommunications, VoIP, Salesforce.com, CRM, Unified Communications, Vendor Management
Education
University of La Verne