inContact Company
Industry: Software company
DescriptionHeadquarters: Salt Lake City, Utah, United States CEO: Paul Jarman (Jan 2005–) Founder: Paul Jarman Founded: 1997, Bluffdale, Utah, United States Subsidiaries: Uptivity Inc., AC2 Solutions, Inc., MyACD Inc, Parent organization: NICE Systems Ltd.
inContact List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at inContact. You can filter them based on skills, years of employment, job, education, department, and prior employment.
inContact Salaries. You can even request information on how much does inContact pay if you want to. Learn about salaries, pros and cons of working for inContact directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
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inContact Employees
Employee
Years
Job
Industry
Nicholas Redmond Nicholas Redmond's inContact Experience April 2014 - September 2014
Job Student at Neumont University
Industry Computer Software
Experience
inContact April 2014 - September 2014
Skills
Microsoft Office, Microsoft Excel, Research, Customer Service, Social Media, Computer Science, Team Building, Computer Security, Java, Programming, Blogging, HTML, C#, .NET, Scrum, ASP.NET MVC, CSS, Eclipse, SQL, OOP, Visual Studio
Education
Neumont University 2012 — 2015
Bachelor of Science (B.S.), Computer Science
inContact April 2014 - September 2014
Skills
Microsoft Office, Microsoft Excel, Research, Customer Service, Social Media, Computer Science, Team Building, Computer Security, Java, Programming, Blogging, HTML, C#, .NET, Scrum, ASP.NET MVC, CSS, Eclipse, SQL, OOP, Visual Studio
Education
Neumont University 2012 — 2015
Bachelor of Science (B.S.), Computer Science
Mark Colclasure Mark Colclasure's inContact Experience April 2014 - Present
Job Sr. Sales Engineer SLED at inContact
Industry Computer Software
Experience
inContact April 2014 - Present
IT Solutions 2011 - Present
Netformx 2008 - 2011
MCI Telecommunications 1997 - 2004
Skills
Telecommunications, Pre-sales, Sales Engineering, Sales, Strategy, Solution Selling, Telecommunication..., Cloud Computing, Salesforce.com, International Sales, Software Industry, VoIP, Technical Demonstrations, Internet Services, Major Accounts, Software Implementation, Network Design, Customer Retention, Strategic Partnerships, Dark Fiber, Network Provisioning, Service Activation, Interconnect, Core Network, Global Networking, Global Alliances, Software Installation, Hands-on Training, Marketing, Go-to-market Strategy, Networking, Ethernet, Product Management, Product Marketing, Project Management, Pre-sales Technical..., Pre-sales Consultancy, Post-sales Support, Software Training, Technical Sales, Product Evangelism, End User Training, RFPs, Revenue Growth..., Technical Specifications, Needs Analysis, Test Cases, Lead Qualification, Product Development, SaaS
Education
George Mason University
Bachelors, Human Resources Management
inContact April 2014 - Present
IT Solutions 2011 - Present
Netformx 2008 - 2011
MCI Telecommunications 1997 - 2004
Skills
Telecommunications, Pre-sales, Sales Engineering, Sales, Strategy, Solution Selling, Telecommunication..., Cloud Computing, Salesforce.com, International Sales, Software Industry, VoIP, Technical Demonstrations, Internet Services, Major Accounts, Software Implementation, Network Design, Customer Retention, Strategic Partnerships, Dark Fiber, Network Provisioning, Service Activation, Interconnect, Core Network, Global Networking, Global Alliances, Software Installation, Hands-on Training, Marketing, Go-to-market Strategy, Networking, Ethernet, Product Management, Product Marketing, Project Management, Pre-sales Technical..., Pre-sales Consultancy, Post-sales Support, Software Training, Technical Sales, Product Evangelism, End User Training, RFPs, Revenue Growth..., Technical Specifications, Needs Analysis, Test Cases, Lead Qualification, Product Development, SaaS
Education
George Mason University
Bachelors, Human Resources Management
Jake Haldeman Jake Haldeman's inContact Experience November 2013 - July 2014
Job System Administrator at Personal Capital
Industry Computer Networking
Experience
Personal Capital April 2015 - Present
Bross Group July 2014 - April 2015
inContact November 2013 - July 2014
Neumont University July 2010 - November 2013
Hutchison & Steffen September 2009 - June 2010
Spillman Technologies April 2009 - September 2009
Neumont University October 2008 - September 2009
Computers, Inc. April 2003 - September 2009
Matchbin January 2009 - March 2009
Excend Consulting Group 2007 - 2008
Skills
VMware, jQuery, ASP.NET, C#, Active Directory, CSS, DHCP, DNS, HTML, Juniper, HP Procurve, IIS, Microsoft SQL Server, MySQL, SQL, JavaScript, Veeam, Aruba Wireless, HP Servers, Servers, SharePoint, Networking, Windows Server, Databases, Network Security, ASP.NET MVC, Firewalls, Eclipse, Web Applications, Windows, Microsoft Exchange, Software Development, Technical Support, Web Services, Visual Studio, Programming
Education
Western Governors University 2012 — 2014
M.S. Information Security and Assurance
Neumont University 2007 — 2009
BS, Computer Science
atech
Personal Capital April 2015 - Present
Bross Group July 2014 - April 2015
inContact November 2013 - July 2014
Neumont University July 2010 - November 2013
Hutchison & Steffen September 2009 - June 2010
Spillman Technologies April 2009 - September 2009
Neumont University October 2008 - September 2009
Computers, Inc. April 2003 - September 2009
Matchbin January 2009 - March 2009
Excend Consulting Group 2007 - 2008
Skills
VMware, jQuery, ASP.NET, C#, Active Directory, CSS, DHCP, DNS, HTML, Juniper, HP Procurve, IIS, Microsoft SQL Server, MySQL, SQL, JavaScript, Veeam, Aruba Wireless, HP Servers, Servers, SharePoint, Networking, Windows Server, Databases, Network Security, ASP.NET MVC, Firewalls, Eclipse, Web Applications, Windows, Microsoft Exchange, Software Development, Technical Support, Web Services, Visual Studio, Programming
Education
Western Governors University 2012 — 2014
M.S. Information Security and Assurance
Neumont University 2007 — 2009
BS, Computer Science
atech
Benjamin Naugle Benjamin Naugle's inContact Experience April 2014 - August 2014
Job Student at University of Utah College of Engineering
Industry Computer Software
Experience
inContact April 2014 - August 2014
Larsen Christensen & Rico November 2011 - April 2014
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates September 2008 - September 2011
Skills
Management, Legal Assistance, PowerPoint, Research, Time Management, Office Administration, Java, Object Oriented Design, Visual C#, Java Programming, Software Development, Legal Clerk, C++, C#, Access, Software Documentation, Social Media, Microsoft Office, Public Speaking, Microsoft Excel, HTML, Customer Service, Microsoft Word
Education
University of Utah 2012 — 2016
Bachelor of Science (BS), Computer Science
Montgomery College 2005 — 2008
Associate's degree, General Studies
inContact April 2014 - August 2014
Larsen Christensen & Rico November 2011 - April 2014
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates September 2008 - September 2011
Skills
Management, Legal Assistance, PowerPoint, Research, Time Management, Office Administration, Java, Object Oriented Design, Visual C#, Java Programming, Software Development, Legal Clerk, C++, C#, Access, Software Documentation, Social Media, Microsoft Office, Public Speaking, Microsoft Excel, HTML, Customer Service, Microsoft Word
Education
University of Utah 2012 — 2016
Bachelor of Science (BS), Computer Science
Montgomery College 2005 — 2008
Associate's degree, General Studies
Traci Myers Traci Myers's inContact Experience November 2014 - Present
Job Marketing Coordinator at inContact
Industry Computer Software
Experience
inContact November 2014 - Present
inContact June 2013 - October 2014
Daifuku America February 2006 - May 2013
Daifuku America 2004 - 2006
AND Music 2002 - 2004
Southwind Foods LLC dba Great American Seafood Import Co 1998 - 1999
Skills
Marketing, Marketing Strategy, Microsoft Office, Project Management, Marketing Communications, PowerPoint, Microsoft Excel, Salesforce.com, Constant Contact, QuickBooks, Saleslogix, Lotus Notes, GoToMeeting, Travel Planning, Trade Shows, Training, Process Improvement, Management
Education
University of Washington 2002 — 2004
Bachelor of Arts (B.A.), Arts, Entertainment, and Media Management
Highline Community College 1999 — 2001
History
inContact November 2014 - Present
inContact June 2013 - October 2014
Daifuku America February 2006 - May 2013
Daifuku America 2004 - 2006
AND Music 2002 - 2004
Southwind Foods LLC dba Great American Seafood Import Co 1998 - 1999
Skills
Marketing, Marketing Strategy, Microsoft Office, Project Management, Marketing Communications, PowerPoint, Microsoft Excel, Salesforce.com, Constant Contact, QuickBooks, Saleslogix, Lotus Notes, GoToMeeting, Travel Planning, Trade Shows, Training, Process Improvement, Management
Education
University of Washington 2002 — 2004
Bachelor of Arts (B.A.), Arts, Entertainment, and Media Management
Highline Community College 1999 — 2001
History
Keith Ball Keith Ball's inContact Experience January 2010 - June 2010
Job Software Engineer at Rakuten Marketing
Industry Computer Software
Experience
Rakuten Marketing August 2014 - Present
NTT DATA Americas December 2012 - August 2014
REI Systems December 2010 - July 2012
Magenic 2012 - 2012
Neumont University July 2009 - July 2010
inContact January 2010 - June 2010
Skills
ASP.NET, C# 2.0, C# 3.0, C# 4.0, .NET, SQL, HTML, JavaScript, Java, Web Services, XML, XML Schema, XSLT, WPF, WinForms, Leadership, SDLC, C#, Windows Services, Subversion, Eclipse, IIS, Microsoft SQL Server, T-SQL, OOP, WCF, Visual Studio, ASP.NET MVC, Testing, LINQ, TFS, Java Enterprise Edition, Web Applications, SOAP, AJAX, ASP, Design Patterns, jQuery, CSS, Scrum, Software Development, Object Oriented Design, JSON, Software Design, Agile Methodologies, MySQL, Web Development, Databases
Education
Neumont University 2008 — 2010
Bachelors of Science, Computer Science
Rakuten Marketing August 2014 - Present
NTT DATA Americas December 2012 - August 2014
REI Systems December 2010 - July 2012
Magenic 2012 - 2012
Neumont University July 2009 - July 2010
inContact January 2010 - June 2010
Skills
ASP.NET, C# 2.0, C# 3.0, C# 4.0, .NET, SQL, HTML, JavaScript, Java, Web Services, XML, XML Schema, XSLT, WPF, WinForms, Leadership, SDLC, C#, Windows Services, Subversion, Eclipse, IIS, Microsoft SQL Server, T-SQL, OOP, WCF, Visual Studio, ASP.NET MVC, Testing, LINQ, TFS, Java Enterprise Edition, Web Applications, SOAP, AJAX, ASP, Design Patterns, jQuery, CSS, Scrum, Software Development, Object Oriented Design, JSON, Software Design, Agile Methodologies, MySQL, Web Development, Databases
Education
Neumont University 2008 — 2010
Bachelors of Science, Computer Science
Rishat R. Urmeyev's inContact Experience June 2014 - Present
Job Senior Operations Manager at inContact
Industry Computer Software
Experience
inContact June 2014 - Present
inContact April 2013 - June 2014
inContact August 2010 - April 2013
inContact February 2009 - August 2010
inContact Inc. December 2008 - February 2009
First American Corp. 2008 - 2008
Ford Motor Co. 2004 - 2008
NCR Corp. 2003 - 2003
Federal Mogul Corp. 2002 - 2003
Skills
Requirements Analysis, Product Development, Integration, Agile, Product Management, Agile Methodologies, Software Project..., SharePoint, Software Development, Scrum, Business Analysis, Databases, Program Management, Six Sigma, Oracle, Enterprise Software, SaaS, Cloud Computing, Visio, SQL, Agile Project Management, Management, Data Center, SDLC, Project Management, Process Improvement, CRM, Salesforce.com, Vendor Management, Cross-functional Team...
Education
University of Detroit Mercy 2005 — 2007
Master of Business Administration (M.B.A.), IT Management
Indiana University Bloomington 2000 — 2004
Bachelor's Degree, Computer Information Systems, Business Process Management
inContact June 2014 - Present
inContact April 2013 - June 2014
inContact August 2010 - April 2013
inContact February 2009 - August 2010
inContact Inc. December 2008 - February 2009
First American Corp. 2008 - 2008
Ford Motor Co. 2004 - 2008
NCR Corp. 2003 - 2003
Federal Mogul Corp. 2002 - 2003
Skills
Requirements Analysis, Product Development, Integration, Agile, Product Management, Agile Methodologies, Software Project..., SharePoint, Software Development, Scrum, Business Analysis, Databases, Program Management, Six Sigma, Oracle, Enterprise Software, SaaS, Cloud Computing, Visio, SQL, Agile Project Management, Management, Data Center, SDLC, Project Management, Process Improvement, CRM, Salesforce.com, Vendor Management, Cross-functional Team...
Education
University of Detroit Mercy 2005 — 2007
Master of Business Administration (M.B.A.), IT Management
Indiana University Bloomington 2000 — 2004
Bachelor's Degree, Computer Information Systems, Business Process Management
Jason Towner Jason Towner's inContact Experience April 2011 - June 2011
Job Senior Software Engineer at LDS church
Industry Computer Software
Experience
DevMountain September 2014 - March 2015
eBay Inc May 2014 - November 2014
1-800 CONTACTS July 2013 - May 2014
Removed the name of the startup at their request November 2012 - June 2013
NetSteps March 2012 - February 2013
MoxyMetrics April 2011 - February 2012
NetSteps July 2011 - September 2011
inContact April 2011 - June 2011
Fun For Less Travel March 2008 - February 2011
Skills
Web Applications, ASP.NET MVC, JSON, JavaScript, C#, Node.js, Test Driven Development, Agile Methodologies, Visual Studio, .NET, APIs, Web Services, REST, XML, WCF, LINQ, CSS, Scrum, ASP.NET, Java, Git, MVC, AJAX, Design Patterns, Unit Testing, Continuous Integration, Microsoft SQL Server, Regular Expressions, Entity Framework, Object Oriented Design, Subversion, Ruby, OOP, Java Enterprise Edition, T-SQL, Quality Assurance, MySQL, Eclipse, TFS, Ruby on Rails, jQuery
Education
Neumont University 2009 — 2011
Bachelors of Science Computer Science, Software Engineering
Utah Valley University
DevMountain September 2014 - March 2015
eBay Inc May 2014 - November 2014
1-800 CONTACTS July 2013 - May 2014
Removed the name of the startup at their request November 2012 - June 2013
NetSteps March 2012 - February 2013
MoxyMetrics April 2011 - February 2012
NetSteps July 2011 - September 2011
inContact April 2011 - June 2011
Fun For Less Travel March 2008 - February 2011
Skills
Web Applications, ASP.NET MVC, JSON, JavaScript, C#, Node.js, Test Driven Development, Agile Methodologies, Visual Studio, .NET, APIs, Web Services, REST, XML, WCF, LINQ, CSS, Scrum, ASP.NET, Java, Git, MVC, AJAX, Design Patterns, Unit Testing, Continuous Integration, Microsoft SQL Server, Regular Expressions, Entity Framework, Object Oriented Design, Subversion, Ruby, OOP, Java Enterprise Edition, T-SQL, Quality Assurance, MySQL, Eclipse, TFS, Ruby on Rails, jQuery
Education
Neumont University 2009 — 2011
Bachelors of Science Computer Science, Software Engineering
Utah Valley University
Nathan Unsworth's inContact Experience March 2015 - Present
Job Technical Success Manager at inContact
Industry Information Technology and Services
Experience
inContact March 2015 - Present
CSS Corp April 2009 - February 2015
MarketStar February 2008 - November 2008
OC Printing Company 2008 - 2008
Skills
Virtualization, Microsoft Exchange, VMware ESX, ITIL, Enterprise Architecture, Enterprise Software, Active Directory, SharePoint, Linux, Powershell, Lync, Nimsoft, MySQL, Knowledge Management, IT Operations, Help Desk Support, IT Service Management, Service-Now, System Center, CA Cloud Service..., Microsoft Server..., Microsoft Server..., VMware View, Drupal, VDI, Spiceworks, vSphere, Service Delivery, Vendor Management, Technical Training, Moodle, Networking, Management, Cloud Computing, Customer Service, Data Center, Contact Centers, Telecommunications
Education
ITT Technical Institute-Murray 2006 — 2008
None, CNS
Utah Valley State College 2005 — 2005
inContact March 2015 - Present
CSS Corp April 2009 - February 2015
MarketStar February 2008 - November 2008
OC Printing Company 2008 - 2008
Skills
Virtualization, Microsoft Exchange, VMware ESX, ITIL, Enterprise Architecture, Enterprise Software, Active Directory, SharePoint, Linux, Powershell, Lync, Nimsoft, MySQL, Knowledge Management, IT Operations, Help Desk Support, IT Service Management, Service-Now, System Center, CA Cloud Service..., Microsoft Server..., Microsoft Server..., VMware View, Drupal, VDI, Spiceworks, vSphere, Service Delivery, Vendor Management, Technical Training, Moodle, Networking, Management, Cloud Computing, Customer Service, Data Center, Contact Centers, Telecommunications
Education
ITT Technical Institute-Murray 2006 — 2008
None, CNS
Utah Valley State College 2005 — 2005
Gregory Craven Gregory Craven's inContact Experience October 2014 - Present
Job Working with my partners and customers to achieve success with Cloud & SaaS technologies
Industry Computer Software
Experience
inContact October 2014 - Present
LiveOps January 2013 - September 2014
ShoreTel August 2012 - January 2013
LifeSize Communications May 2007 - July 2012
LIfeSize Communications May 2007 - July 2008
Harbor Trading, LLC January 2005 - May 2007
ClearOne Communications October 2002 - January 2005
RSI Systems 1996 - 2002
VideoLabs 1993 - 1996
Skills
Strategic Partnerships, Business Development, Solution Selling, Unified Communications, Channel Partners, Channel Strategy, Sales Management, Telepresence, Sales, Channel, Channel Account..., Salesforce.com, Sales Presentations, CRM, Channel Sales, Selling, Managed Services, Video Conferencing, Channel Strategy..., Sales Leadership, Global Business..., Strategic Planning, Strategy, Go-to-market Strategy, Marketing, Business Planning, Sales Operations, Enterprise Software, Sales Process, Telecommunications, Virtualization, VoIP, Leadership, Direct Sales, Cisco Technologies, Business Alliances, Program Management, Partner Management, Professional Services, Wireless, Multi-channel Marketing, Management, Sales Enablement, International Sales, Product Marketing, Lead Generation, Demand Generation, Product Management, Software Industry, SaaS
Education
Gonzaga University - School of Business Administration 1988 — 1992
inContact October 2014 - Present
LiveOps January 2013 - September 2014
ShoreTel August 2012 - January 2013
LifeSize Communications May 2007 - July 2012
LIfeSize Communications May 2007 - July 2008
Harbor Trading, LLC January 2005 - May 2007
ClearOne Communications October 2002 - January 2005
RSI Systems 1996 - 2002
VideoLabs 1993 - 1996
Skills
Strategic Partnerships, Business Development, Solution Selling, Unified Communications, Channel Partners, Channel Strategy, Sales Management, Telepresence, Sales, Channel, Channel Account..., Salesforce.com, Sales Presentations, CRM, Channel Sales, Selling, Managed Services, Video Conferencing, Channel Strategy..., Sales Leadership, Global Business..., Strategic Planning, Strategy, Go-to-market Strategy, Marketing, Business Planning, Sales Operations, Enterprise Software, Sales Process, Telecommunications, Virtualization, VoIP, Leadership, Direct Sales, Cisco Technologies, Business Alliances, Program Management, Partner Management, Professional Services, Wireless, Multi-channel Marketing, Management, Sales Enablement, International Sales, Product Marketing, Lead Generation, Demand Generation, Product Management, Software Industry, SaaS
Education
Gonzaga University - School of Business Administration 1988 — 1992
Erin Wilson Erin Wilson's inContact Experience February 2013 - May 2014
Job Helping salesman learn from each other's follies.
Industry Computer Software
Experience
Sapient Salesman July 2010 - Present
Five9 March 2015 - Present
Technology Advisors September 2014 - March 2015
AppDynamics May 2014 - August 2014
inContact February 2013 - May 2014
SugarCRM August 2012 - February 2013
SugarCRM December 2011 - August 2012
SugarCRM April 2011 - December 2011
SugarCRM August 2009 - April 2011
SugarCRM January 2008 - June 2010
Skills
CRM, Product Marketing, Sales Enablement, Product Demonstration, Salesforce.com, Professional Services, SaaS, Cloud Computing, Enterprise Software, Sales Engineering, Solution Architecture, Integration, Public Speaking, Selling, Technology Evangelist, Product Evangelism, Technical Writing, Business Intelligence, Agile Methodologies, Sales Process, Management, Business Development, Cross-functional Team..., Channel, SugarCRM, Open Source, Software Solutions, Competitive Analysis, Consultative Selling, Customer Service, Sales, Contact Centers, Customer Engagement, Blogging, Content Writing, White Papers, Case Studies
Education
Illinois Institute of Technology 2005 — 2007
Masters of Science, Computer Science
Illinois Institute of Technology 2001 — 2004
Bachelors of Science, Applied Mathematics
Sapient Salesman July 2010 - Present
Five9 March 2015 - Present
Technology Advisors September 2014 - March 2015
AppDynamics May 2014 - August 2014
inContact February 2013 - May 2014
SugarCRM August 2012 - February 2013
SugarCRM December 2011 - August 2012
SugarCRM April 2011 - December 2011
SugarCRM August 2009 - April 2011
SugarCRM January 2008 - June 2010
Skills
CRM, Product Marketing, Sales Enablement, Product Demonstration, Salesforce.com, Professional Services, SaaS, Cloud Computing, Enterprise Software, Sales Engineering, Solution Architecture, Integration, Public Speaking, Selling, Technology Evangelist, Product Evangelism, Technical Writing, Business Intelligence, Agile Methodologies, Sales Process, Management, Business Development, Cross-functional Team..., Channel, SugarCRM, Open Source, Software Solutions, Competitive Analysis, Consultative Selling, Customer Service, Sales, Contact Centers, Customer Engagement, Blogging, Content Writing, White Papers, Case Studies
Education
Illinois Institute of Technology 2005 — 2007
Masters of Science, Computer Science
Illinois Institute of Technology 2001 — 2004
Bachelors of Science, Applied Mathematics
Eanna Hoffman's inContact Experience August 2012 - Present
Job Manager, Technical Success at inContact
Industry Computer Software
Experience
inContact August 2012 - Present
inContact August 2012 - Present
XO Communications May 2008 - August 2012
XO Communications December 2005 - May 2008
Skills
Management, Project Management, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Outlook, Strategic Planning, Team Leadership, Problem Solving, Process Improvement, Account Management, Client Relations Skills, Team Building, Coaching, CRM, Salesforce.com, Supervisory Skills, Data Analysis, Call Centers, Forecasting, SaaS
Education
Eastern University 2001 — 2005
inContact August 2012 - Present
inContact August 2012 - Present
XO Communications May 2008 - August 2012
XO Communications December 2005 - May 2008
Skills
Management, Project Management, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Outlook, Strategic Planning, Team Leadership, Problem Solving, Process Improvement, Account Management, Client Relations Skills, Team Building, Coaching, CRM, Salesforce.com, Supervisory Skills, Data Analysis, Call Centers, Forecasting, SaaS
Education
Eastern University 2001 — 2005
Joli Martinez Joli Martinez's inContact Experience June 2014 - May 2015
Job Sr Voice Engineer at Birch Communications
Industry Telecommunications
Experience
Birch Communications July 2015 - Present
inContact June 2014 - May 2015
Kaplan University November 2013 - April 2014
MTN Satellite Communications January 2012 - October 2013
ICG January 2011 - August 2012
Acgg Development Group January 2003 - December 2011
Florida Career College January 2003 - December 2006
STS Apparel 1999 - 2001
Skills
Sonus, Broadsoft, Edgemarc, Cisco Technologies, VoIP, SIP, Networking, Linux, VMware Infrastructure, Network Design, Software Installation, Network Engineering, TCP/IP, Cisco IOS, Switches, Unix, Network Administration, Asterisk, Telecommunications, Apache, Provisioning, MySQL, Python, IP, Cisco Certified, ShoreTel, VMware ESX, PHP, HTML 5, JavaScript, CSS, Artificial Intelligence, Freeswitch, Xen, C++, Rasberry Pi, Arduino, FreeBSD, Mac, TDM, Lucent, Empirix, VSAT, Nortel Meridian, BTS Installation, Palo Alto Networks, Brocade, GigaMon, Java, CSS3
Education
Florida International University 2007 — 2010
Computer Science
Miami Dade College 1995 — 1997
Associate of Arts (AA)
South Miami Senior 1991 — 1995
High School Degree
Birch Communications July 2015 - Present
inContact June 2014 - May 2015
Kaplan University November 2013 - April 2014
MTN Satellite Communications January 2012 - October 2013
ICG January 2011 - August 2012
Acgg Development Group January 2003 - December 2011
Florida Career College January 2003 - December 2006
STS Apparel 1999 - 2001
Skills
Sonus, Broadsoft, Edgemarc, Cisco Technologies, VoIP, SIP, Networking, Linux, VMware Infrastructure, Network Design, Software Installation, Network Engineering, TCP/IP, Cisco IOS, Switches, Unix, Network Administration, Asterisk, Telecommunications, Apache, Provisioning, MySQL, Python, IP, Cisco Certified, ShoreTel, VMware ESX, PHP, HTML 5, JavaScript, CSS, Artificial Intelligence, Freeswitch, Xen, C++, Rasberry Pi, Arduino, FreeBSD, Mac, TDM, Lucent, Empirix, VSAT, Nortel Meridian, BTS Installation, Palo Alto Networks, Brocade, GigaMon, Java, CSS3
Education
Florida International University 2007 — 2010
Computer Science
Miami Dade College 1995 — 1997
Associate of Arts (AA)
South Miami Senior 1991 — 1995
High School Degree
Nick Busse Nick Busse's inContact Experience September 2013 - December 2014
Job Program Manager at Experticity
Industry Computer Software
Experience
Experticity January 2015 - Present
inContact September 2013 - December 2014
inContact 2010 - September 2013
inContact, Inc. (UCN) 2007 - December 2010
UPS July 2005 - June 2007
Skills
Call Center, IVR, CTI, ACD, SaaS, Software Project..., Agile Methodologies, Scrum, Agile Project Management, Telecommunications, Product Management, Integration, Enterprise Software, Software Development, Cloud Computing, Professional Services, Vendor Management, CRM, Leadership, Business Analysis, Customer Experience, Managed Services, SDLC, Salesforce.com, Program Management, Cross-functional Team..., Business Intelligence, Call Centers, Management, Process Improvement, Team Leadership, Project Management
Education
ITT Technical Institute-Murray 2008 — 2012
Bachelor's degree, Technical Project Management
Experticity January 2015 - Present
inContact September 2013 - December 2014
inContact 2010 - September 2013
inContact, Inc. (UCN) 2007 - December 2010
UPS July 2005 - June 2007
Skills
Call Center, IVR, CTI, ACD, SaaS, Software Project..., Agile Methodologies, Scrum, Agile Project Management, Telecommunications, Product Management, Integration, Enterprise Software, Software Development, Cloud Computing, Professional Services, Vendor Management, CRM, Leadership, Business Analysis, Customer Experience, Managed Services, SDLC, Salesforce.com, Program Management, Cross-functional Team..., Business Intelligence, Call Centers, Management, Process Improvement, Team Leadership, Project Management
Education
ITT Technical Institute-Murray 2008 — 2012
Bachelor's degree, Technical Project Management
Susan Hampton Susan Hampton's inContact Experience February 2004 - Present
Job RFP Manager
Industry Telecommunications
Experience
inContact February 2004 - Present
Holy Yoga 2011 - Present
BenchmarkPortal, Inc 2001 - 2004
Skills
Salesforce.com, Sales Process, Project Management, Call Centers, Solution Selling, Sales Operations, Professional Services, Sales, Product Management, SaaS, CRM, Account Management, Lead Generation, Direct Sales, Leadership
Education
Minot State University 1987 — 1988
aa, legal secretarial
inContact February 2004 - Present
Holy Yoga 2011 - Present
BenchmarkPortal, Inc 2001 - 2004
Skills
Salesforce.com, Sales Process, Project Management, Call Centers, Solution Selling, Sales Operations, Professional Services, Sales, Product Management, SaaS, CRM, Account Management, Lead Generation, Direct Sales, Leadership
Education
Minot State University 1987 — 1988
aa, legal secretarial
Jarren T. Young Jarren T. Young's inContact Experience February 2015 - Present
Job Channel Manager at inContact
Industry Computer Software
Experience
inContact February 2015 - Present
MetTel September 2007 - October 2014
MetTel October 2008 - November 2009
Acentus Financial Group October 2006 - November 2007
Lexington Law Firm February 2005 - September 2006
Skills
Telecommunications, VoIP, Wireless, Sales Process, Customer Retention, Managed Services, Solution Selling, Customer Satisfaction, Salesforce.com, Sales, Sales Management, Contract Negotiation, Leadership, MPLS, Marketing, Customer Service, Telephony, Account Management, Strategy, Channel, Advertising, Marketing Strategy, Microsoft Excel, T1, Call Centers, Unified Communications, Direct Sales, Mobile Devices, Microsoft Office, Microsoft Word, PowerPoint, Business Development, DSL, Co-location, Selling, IP, Retaining Customers, Long-term Customer..., Customer Oriented, SaaS, Software as a Service, Contact Centers, Enterprise Software
Education
University of Utah - David Eccles School of Business 2009 — 2016
Business Marketing
Dixie State University 2005 — 2006
Associate's Degree, Business, Management, Marketing, and Related Support Services - 3.6 GPA
Bingham High School 2002 — 2004
High School, Business, 3.7 GPA
inContact February 2015 - Present
MetTel September 2007 - October 2014
MetTel October 2008 - November 2009
Acentus Financial Group October 2006 - November 2007
Lexington Law Firm February 2005 - September 2006
Skills
Telecommunications, VoIP, Wireless, Sales Process, Customer Retention, Managed Services, Solution Selling, Customer Satisfaction, Salesforce.com, Sales, Sales Management, Contract Negotiation, Leadership, MPLS, Marketing, Customer Service, Telephony, Account Management, Strategy, Channel, Advertising, Marketing Strategy, Microsoft Excel, T1, Call Centers, Unified Communications, Direct Sales, Mobile Devices, Microsoft Office, Microsoft Word, PowerPoint, Business Development, DSL, Co-location, Selling, IP, Retaining Customers, Long-term Customer..., Customer Oriented, SaaS, Software as a Service, Contact Centers, Enterprise Software
Education
University of Utah - David Eccles School of Business 2009 — 2016
Business Marketing
Dixie State University 2005 — 2006
Associate's Degree, Business, Management, Marketing, and Related Support Services - 3.6 GPA
Bingham High School 2002 — 2004
High School, Business, 3.7 GPA
Lorin Wyatt Lorin Wyatt's inContact Experience November 2014 - Present
Job Sr. Network Engineer at inContact
Industry Information Technology and Services
Experience
inContact November 2014 - Present
Barrick Gold Corporation August 2010 - November 2014
Meridian School District #2 August 2007 - August 2010
Elko County School District August 2006 - August 2007
DEA Inc. 2002 - 2005
Skills
Cisco Technologies, Cisco Nexus, Cisco Call Manager, Cisco Wireless, Cisco Routers, Cisco Certified, Switches, LAN Switching, Catalyst Switches, Routers, Solarwinds, Riverbed, Cisco ASA, Firewalls, VMware ESX, Motorola Hardware, Microwave Links, Microwave Engineering, Satellite Communications, Routing Protocols, Network Design, Data Center, Cisco IOS, VMware, VoIP, Active Directory, Wireless Networking, ASA, Routing, Network Administration, WAN, VPN, Network Security, DHCP, TCP/IP
Education
University of Phoenix
Bachelor of Science in Business Management
ITT Technical Institute-Boise 2004 — 2005
inContact November 2014 - Present
Barrick Gold Corporation August 2010 - November 2014
Meridian School District #2 August 2007 - August 2010
Elko County School District August 2006 - August 2007
DEA Inc. 2002 - 2005
Skills
Cisco Technologies, Cisco Nexus, Cisco Call Manager, Cisco Wireless, Cisco Routers, Cisco Certified, Switches, LAN Switching, Catalyst Switches, Routers, Solarwinds, Riverbed, Cisco ASA, Firewalls, VMware ESX, Motorola Hardware, Microwave Links, Microwave Engineering, Satellite Communications, Routing Protocols, Network Design, Data Center, Cisco IOS, VMware, VoIP, Active Directory, Wireless Networking, ASA, Routing, Network Administration, WAN, VPN, Network Security, DHCP, TCP/IP
Education
University of Phoenix
Bachelor of Science in Business Management
ITT Technical Institute-Boise 2004 — 2005
Doug Lish Doug Lish's inContact Experience October 2014 - Present
Job Associate Technical Success Advisor II at InContact
Industry Electrical/Electronic Manufacturing
Experience
inContact October 2014 - Present
Thomson / Grass Valley March 2009 - May 2014
Grass Valley 2000 - May 2014
Grass Valley 1985 - May 2014
Philips 1998 - 2000
Bosch North America 1984 - 1994
Skills
Customer Satisfaction, Conflict Resolution, Customer Retention, Troubleshooting, Digital Video, Digital TV, IPTV, Video, Broadcast Engineering, Cross-functional Team..., Team Leadership, Streaming Media, Integration, Electronics, VOD, Broadcast, Hardware, Testing, System Design, Broadcast Television, Embedded Systems, Sound, MPEG, Product Marketing, DVB, Satellite, Linux, Unix, Telecommunications, Operating Systems, MPEG2, Product Management, Product Development, Digital Asset Management, Windows, Project Management, Software Documentation, Computer Hardware, Automation, Servers, Technical Product..., HD Video, Customer Support
Education
Idaho State University 1982 — 1984
AAS in Electro Mechanical Technology
Highland High 1977 — 1980
inContact October 2014 - Present
Thomson / Grass Valley March 2009 - May 2014
Grass Valley 2000 - May 2014
Grass Valley 1985 - May 2014
Philips 1998 - 2000
Bosch North America 1984 - 1994
Skills
Customer Satisfaction, Conflict Resolution, Customer Retention, Troubleshooting, Digital Video, Digital TV, IPTV, Video, Broadcast Engineering, Cross-functional Team..., Team Leadership, Streaming Media, Integration, Electronics, VOD, Broadcast, Hardware, Testing, System Design, Broadcast Television, Embedded Systems, Sound, MPEG, Product Marketing, DVB, Satellite, Linux, Unix, Telecommunications, Operating Systems, MPEG2, Product Management, Product Development, Digital Asset Management, Windows, Project Management, Software Documentation, Computer Hardware, Automation, Servers, Technical Product..., HD Video, Customer Support
Education
Idaho State University 1982 — 1984
AAS in Electro Mechanical Technology
Highland High 1977 — 1980
Andy Bird Andy Bird's inContact Experience December 2010 - December 2012
Job Senior Vice President, Product Development and Engineering at West Interactive
Industry Computer Software
Experience
West Interactive October 2014 - Present
eLoyalty November 2012 - August 2014
inContact December 2010 - December 2012
Telesphere May 2010 - December 2010
Matrix Communications October 2008 - May 2010
NACR July 2003 - October 2008
Centurion July 2002 - July 2003
Expanets 2000 - 2002
Avaya 1999 - 2000
Lucent Technologies 1998 - 1999
Skills
SaaS, Enterprise Software, Product Management, Telecommunications, Go-to-market Strategy, CRM, VoIP, Leadership, Call Center, Unified Communications, Cloud Computing, Mobile Devices, Strategy, Agile Methodologies, Call Centers, Networking, SIP, Business Development, Telephony, Software Product..., Salesforce.com, Contact Centers, Sales Operations, Software Development, Avaya, Professional Services, Sales Process, Partner Management, Product Marketing, IVR, Managed Services, Product Development, Product Lifecycle..., Business Alliances, Scrum, Channel Partners, Sales Engineering, Team Leadership, Demand Generation, Mobile Applications, PaaS, CTI, Solution Selling, Management, Wireless, Hosted Solutions, Pre-sales, Customer Experience, Competitive Analysis, Strategic Partnerships
Education
University of Utah 1995 — 1998
Bachelor's of Science Degree (B.S.), Economics
Liberty University 2010 — 2016
Master's, Business Administration and Management, General
West Interactive October 2014 - Present
eLoyalty November 2012 - August 2014
inContact December 2010 - December 2012
Telesphere May 2010 - December 2010
Matrix Communications October 2008 - May 2010
NACR July 2003 - October 2008
Centurion July 2002 - July 2003
Expanets 2000 - 2002
Avaya 1999 - 2000
Lucent Technologies 1998 - 1999
Skills
SaaS, Enterprise Software, Product Management, Telecommunications, Go-to-market Strategy, CRM, VoIP, Leadership, Call Center, Unified Communications, Cloud Computing, Mobile Devices, Strategy, Agile Methodologies, Call Centers, Networking, SIP, Business Development, Telephony, Software Product..., Salesforce.com, Contact Centers, Sales Operations, Software Development, Avaya, Professional Services, Sales Process, Partner Management, Product Marketing, IVR, Managed Services, Product Development, Product Lifecycle..., Business Alliances, Scrum, Channel Partners, Sales Engineering, Team Leadership, Demand Generation, Mobile Applications, PaaS, CTI, Solution Selling, Management, Wireless, Hosted Solutions, Pre-sales, Customer Experience, Competitive Analysis, Strategic Partnerships
Education
University of Utah 1995 — 1998
Bachelor's of Science Degree (B.S.), Economics
Liberty University 2010 — 2016
Master's, Business Administration and Management, General
Todd Mathews's inContact Experience May 2014 - May 2015
Job Business Data Analyst at Fragomen Worldwide
Industry Information Technology and Services
Experience
Fragomen Worldwide August 2015 - Present
inContact May 2014 - May 2015
Trigger Happy, LLC June 2012 - December 2013
Security Metrics February 2012 - June 2012
APX Alarm Security Solutions Inc. April 2008 - August 2010
Freelance Graphic and Web Design April 2007 - June 2008
Skills
Project Management, Marketing Strategy, Adobe Creative Suite, Marketing, PowerPoint, Advertising, Microsoft Office, Security, Microsoft Excel, Microsoft Word, Photoshop, Customer Service, Outlook, CSS, Photography, Business Strategy, Social Media, Business Analysis, Business Development, Management, Business Relationship..., Vendor Relationships, Personnel Management, Personal Development, Employee Relations, Employee Wellness, Digital Photography, Portrait Photography, Automotive Restoration, Customer Satisfaction, Customer Retention, Customer Acquisition, Long-term Customer..., Facebook, Facebook Marketing, Employee Training, Employee Recognition, Conflict Resolution, AutoHotKey, Business Intelligence, Public Speaking, SaaS, Training, Leadership, Salesforce.com, Lean Six Sigma, Agile & Waterfall..., Team Leadership
Education
Utah Valley University 2012 — 2015
Bachelors of Science, Technology Management
Utah Valley University 2012 — 2014
Associates of Science, Automotive Collision Repair Technologies
Moorpark College 2007 — 2010
Associates of Arts, Graphic Design
Fragomen Worldwide August 2015 - Present
inContact May 2014 - May 2015
Trigger Happy, LLC June 2012 - December 2013
Security Metrics February 2012 - June 2012
APX Alarm Security Solutions Inc. April 2008 - August 2010
Freelance Graphic and Web Design April 2007 - June 2008
Skills
Project Management, Marketing Strategy, Adobe Creative Suite, Marketing, PowerPoint, Advertising, Microsoft Office, Security, Microsoft Excel, Microsoft Word, Photoshop, Customer Service, Outlook, CSS, Photography, Business Strategy, Social Media, Business Analysis, Business Development, Management, Business Relationship..., Vendor Relationships, Personnel Management, Personal Development, Employee Relations, Employee Wellness, Digital Photography, Portrait Photography, Automotive Restoration, Customer Satisfaction, Customer Retention, Customer Acquisition, Long-term Customer..., Facebook, Facebook Marketing, Employee Training, Employee Recognition, Conflict Resolution, AutoHotKey, Business Intelligence, Public Speaking, SaaS, Training, Leadership, Salesforce.com, Lean Six Sigma, Agile & Waterfall..., Team Leadership
Education
Utah Valley University 2012 — 2015
Bachelors of Science, Technology Management
Utah Valley University 2012 — 2014
Associates of Science, Automotive Collision Repair Technologies
Moorpark College 2007 — 2010
Associates of Arts, Graphic Design
Kyle Rosenbaum's inContact Experience October 2011 - January 2013
Job Senior Software Quality Engineer at Experticity.
Industry Computer Software
Experience
Experticity November 2014 - Present
Instructure, Inc. February 2013 - November 2014
inContact October 2011 - January 2013
Snoqualmie Valley School District December 2007 - October 2008
Skills
Test Automation, Java, JUnit, Bash, Maven, Ruby, RSpec, Git, RubyMine, JavaScript, Regression Testing, Continuous Integration, Test Driven Development, PostgreSQL, Selenium, Jenkins, Visual Studio, XML, TFS, Eclipse, HTML, CSS, Quality Assurance, SQL, Testing, Web Services, Test Cases, SOAP, REST, Manual Testing, Agile Methodologies, QA Engineering, Smoke Testing, Localization Testing, Subversion, Scrum, CRUD, MTM, JSP, OOP, JIRA, Unit Testing, Web Applications, Bamboo, MySQL, .NET, C#, ASP.NET MVC, Coded UI
Education
Neumont University 2008 — 2011
Bachelor of Science, Computer Science
Mount Si High School
Experticity November 2014 - Present
Instructure, Inc. February 2013 - November 2014
inContact October 2011 - January 2013
Snoqualmie Valley School District December 2007 - October 2008
Skills
Test Automation, Java, JUnit, Bash, Maven, Ruby, RSpec, Git, RubyMine, JavaScript, Regression Testing, Continuous Integration, Test Driven Development, PostgreSQL, Selenium, Jenkins, Visual Studio, XML, TFS, Eclipse, HTML, CSS, Quality Assurance, SQL, Testing, Web Services, Test Cases, SOAP, REST, Manual Testing, Agile Methodologies, QA Engineering, Smoke Testing, Localization Testing, Subversion, Scrum, CRUD, MTM, JSP, OOP, JIRA, Unit Testing, Web Applications, Bamboo, MySQL, .NET, C#, ASP.NET MVC, Coded UI
Education
Neumont University 2008 — 2011
Bachelor of Science, Computer Science
Mount Si High School
Jake Sorce's inContact Experience July 2011 - August 2011
Job Instructor / Sr. Web Developer @ DevPoint Labs & Sr. Web Developer @ Tracktrain & Cofounder of Cottonwood Coding
Industry Computer Software
Experience
DevPoint Labs June 2015 - Present
TrackTrain January 2015 - Present
Cottonwood Coding August 2014 - Present
Instructure, Inc. May 2013 - June 2015
Instructure, Inc. November 2011 - May 2013
MasterControl September 2011 - November 2011
inContact July 2011 - August 2011
Skills
Ruby on Rails, Ruby, Linux, Git, HTML 5, JavaScript, Testing, RSpec, CSS, Manual Testing, jQuery, PostgreSQL, Jenkins, REST, Bash, Ubuntu, Amazon Web Services..., Github, Apache, CoffeeScript, Test Automation, Continuous Integration, Amazon EC2, Web Development, Automated Software..., Vim, SASS, AJAX, QA Engineering, HTML5, Heroku, HTML, MySQL, XML, Agile Methodologies
Education
Neumont University 2009 — 2011
Bachelor of Science, Computer Science
DevPoint Labs June 2015 - Present
TrackTrain January 2015 - Present
Cottonwood Coding August 2014 - Present
Instructure, Inc. May 2013 - June 2015
Instructure, Inc. November 2011 - May 2013
MasterControl September 2011 - November 2011
inContact July 2011 - August 2011
Skills
Ruby on Rails, Ruby, Linux, Git, HTML 5, JavaScript, Testing, RSpec, CSS, Manual Testing, jQuery, PostgreSQL, Jenkins, REST, Bash, Ubuntu, Amazon Web Services..., Github, Apache, CoffeeScript, Test Automation, Continuous Integration, Amazon EC2, Web Development, Automated Software..., Vim, SASS, AJAX, QA Engineering, HTML5, Heroku, HTML, MySQL, XML, Agile Methodologies
Education
Neumont University 2009 — 2011
Bachelor of Science, Computer Science
Devin Wall Devin Wall's inContact Experience June 2015 - September 2015
Job QRT Team Intern at inContact
Industry Computer Software
Experience
Neumont University 2013 - Present
inContact June 2015 - September 2015
Skills
Java, C#, JavaScript, SQL, Windows, Programming, OOP, Databases, Microsoft SQL Server, CSS, HTML, CQL, Software Design Patterns, jQuery, .NET, Visual Studio
Education
Neumont University 2013 — 2016
Computer Science
Lampeter-Strasburg High School
Neumont University 2013 - Present
inContact June 2015 - September 2015
Skills
Java, C#, JavaScript, SQL, Windows, Programming, OOP, Databases, Microsoft SQL Server, CSS, HTML, CQL, Software Design Patterns, jQuery, .NET, Visual Studio
Education
Neumont University 2013 — 2016
Computer Science
Lampeter-Strasburg High School
Nathan Roberson Nathan Roberson's inContact Experience February 2014 - Present
Job Software Engineer in Test at inContact
Industry Information Technology and Services
Experience
inContact February 2014 - Present
iBehave Therapy Group October 2014 - Present
Tomax Corporation February 2013 - February 2014
Northern Utah Counseling February 2012 - August 2012
Kmart Corporation October 2009 - February 2012
The Oil Drop at Supersonic September 2011 - January 2012
Play N Trade Video Games August 2010 - September 2011
GameStop October 2008 - August 2010
Spencer Gifts October 2005 - May 2009
Skills
Team Leadership, Marketing Management, Fast Learner, Marketing, Leadership, Recruiting, Cashiering, Merchandising, Retail, Inventory Management, Customer Satisfaction, Customer Service, Sales, Teamwork, Inventory Control, Management, SQL, Agile Methodologies, Process Improvement, Enterprise Software
Education
Grand Canyon University 2014 — 2017
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology
Grand Canyon University 2013 — 2014
Master's Degree, Industrial and Organizational Psychology
Weber State University 2008 — 2012
Bachelors of Science, Psychology
inContact February 2014 - Present
iBehave Therapy Group October 2014 - Present
Tomax Corporation February 2013 - February 2014
Northern Utah Counseling February 2012 - August 2012
Kmart Corporation October 2009 - February 2012
The Oil Drop at Supersonic September 2011 - January 2012
Play N Trade Video Games August 2010 - September 2011
GameStop October 2008 - August 2010
Spencer Gifts October 2005 - May 2009
Skills
Team Leadership, Marketing Management, Fast Learner, Marketing, Leadership, Recruiting, Cashiering, Merchandising, Retail, Inventory Management, Customer Satisfaction, Customer Service, Sales, Teamwork, Inventory Control, Management, SQL, Agile Methodologies, Process Improvement, Enterprise Software
Education
Grand Canyon University 2014 — 2017
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology
Grand Canyon University 2013 — 2014
Master's Degree, Industrial and Organizational Psychology
Weber State University 2008 — 2012
Bachelors of Science, Psychology
Whitney Morris's inContact Experience June 2010 - December 2010
Job Software Engineer at Vivint
Industry Computer Software
Experience
Vivint October 2014 - Present
1-800 CONTACTS October 2013 - September 2014
Accenture August 2012 - October 2013
REI Systems January 2011 - July 2012
inContact June 2010 - December 2010
Skills
Teamwork, Leadership, Technical Documentation, Requirements Gathering, Requirements Analysis, C#, JUnit, TFS, SQL, Software Development, JavaScript, Web Services, XML, ASP.NET, Agile Methodologies, Web Applications, Object Oriented Design, OOAD, Visual Studio, Eclipse, WPF, Microsoft SQL Server, .NET, JSP, Servlets, C++, Scrum, LINQ, SOAP, Software Engineering, ASP.NET MVC, Java, OOP, XSLT, AJAX, Software Project..., Subversion, SDLC, Java Enterprise Edition, SOA, Design Patterns, Testing, Web Development, HTML 5
Education
Neumont University 2008 — 2010
Bachelor of Science (BS), Computer Science
Vivint October 2014 - Present
1-800 CONTACTS October 2013 - September 2014
Accenture August 2012 - October 2013
REI Systems January 2011 - July 2012
inContact June 2010 - December 2010
Skills
Teamwork, Leadership, Technical Documentation, Requirements Gathering, Requirements Analysis, C#, JUnit, TFS, SQL, Software Development, JavaScript, Web Services, XML, ASP.NET, Agile Methodologies, Web Applications, Object Oriented Design, OOAD, Visual Studio, Eclipse, WPF, Microsoft SQL Server, .NET, JSP, Servlets, C++, Scrum, LINQ, SOAP, Software Engineering, ASP.NET MVC, Java, OOP, XSLT, AJAX, Software Project..., Subversion, SDLC, Java Enterprise Edition, SOA, Design Patterns, Testing, Web Development, HTML 5
Education
Neumont University 2008 — 2010
Bachelor of Science (BS), Computer Science
Skylar Castille's inContact Experience January 2013 - March 2013
Job Software Developer at GPS Capital Markets
Industry Computer Software
Experience
GPS Capital Markets January 2014 - Present
Rubio's Restaurants, Inc. July 2013 - December 2013
inContact January 2013 - March 2013
Skills
C#, jQuery, JavaScript, Visual Studio, HTML, CSS, SQL, MySQL, ASP.NET MVC, HTML 5, Java, Eclipse, ASP.NET, XML, Photoshop, TFS, Ruby, Microsoft CRM
Education
Neumont University 2010 — 2014
Bachelor's degree, Computer Science
GPS Capital Markets January 2014 - Present
Rubio's Restaurants, Inc. July 2013 - December 2013
inContact January 2013 - March 2013
Skills
C#, jQuery, JavaScript, Visual Studio, HTML, CSS, SQL, MySQL, ASP.NET MVC, HTML 5, Java, Eclipse, ASP.NET, XML, Photoshop, TFS, Ruby, Microsoft CRM
Education
Neumont University 2010 — 2014
Bachelor's degree, Computer Science
Scott Mendenhall Scott Mendenhall's inContact Experience February 2012 - Present
Job Business Analyst at inContact
Industry Computer Software
Experience
inContact February 2012 - Present
inContact June 2010 - March 2012
i.t.NOW April 2010 - June 2010
inContact March 2009 - May 2010
Zions Bank May 2000 - October 2008
Skills
ITIL Certified, SaaS, Project Management, Business Analysis, Service Desk, ITIL, Business Intelligence, Business Process, CRM, Call Centers, Process Improvement, Management, Team Management, Call Center, Cloud Computing, Information Technology, Technical Support
Education
Fullerton College 1985 — 1987
Accounting, Business
inContact February 2012 - Present
inContact June 2010 - March 2012
i.t.NOW April 2010 - June 2010
inContact March 2009 - May 2010
Zions Bank May 2000 - October 2008
Skills
ITIL Certified, SaaS, Project Management, Business Analysis, Service Desk, ITIL, Business Intelligence, Business Process, CRM, Call Centers, Process Improvement, Management, Team Management, Call Center, Cloud Computing, Information Technology, Technical Support
Education
Fullerton College 1985 — 1987
Accounting, Business
Mikey Collard Mikey Collard's inContact Experience February 2010 - June 2011
Job Account Supervisor at Method Communications
Industry Public Relations and Communications
Experience
Method Communications October 2013 - Present
Rogers & Cowan November 2011 - October 2013
TriSight Communications January 2011 - January 2012
Edelman May 2011 - October 2011
inContact February 2010 - June 2011
Rogers & Cowan January 2011 - April 2011
Rogers & Cowan August 2010 - December 2010
Abercrombie & Fitch October 2005 - September 2009
KJZZ July 2008 - December 2008
Simmons Media Group September 2005 - December 2005
Skills
Music, Public Relations, Media Relations, Reputation Management, Social Media Relations, Blogger Relations, Strategic Communications, Publicity, Band, Bass, Media Pitching, Event Management, Blogging, Cision, Entertainment, Press Releases, Social Media, Social Media Marketing, Brand Management, Video, YouTube, Brand Awareness, Strategy, Crisis Communications, Social Networking, Corporate Communications, Store Operations, Store Management, Visual Merchandising, Recruiting, Retail Marketing
Education
University of Southern California 2010 — 2012
Master of Arts (M.A.), Strategic Public Relations
University of Utah 2002 — 2005
Bachelor of Arts (B.A.), Journalism
Ithaca College 2001 — 2002
N/A, Journalism
Method Communications October 2013 - Present
Rogers & Cowan November 2011 - October 2013
TriSight Communications January 2011 - January 2012
Edelman May 2011 - October 2011
inContact February 2010 - June 2011
Rogers & Cowan January 2011 - April 2011
Rogers & Cowan August 2010 - December 2010
Abercrombie & Fitch October 2005 - September 2009
KJZZ July 2008 - December 2008
Simmons Media Group September 2005 - December 2005
Skills
Music, Public Relations, Media Relations, Reputation Management, Social Media Relations, Blogger Relations, Strategic Communications, Publicity, Band, Bass, Media Pitching, Event Management, Blogging, Cision, Entertainment, Press Releases, Social Media, Social Media Marketing, Brand Management, Video, YouTube, Brand Awareness, Strategy, Crisis Communications, Social Networking, Corporate Communications, Store Operations, Store Management, Visual Merchandising, Recruiting, Retail Marketing
Education
University of Southern California 2010 — 2012
Master of Arts (M.A.), Strategic Public Relations
University of Utah 2002 — 2005
Bachelor of Arts (B.A.), Journalism
Ithaca College 2001 — 2002
N/A, Journalism
Dennis Agevi Dennis Agevi's inContact Experience October 2012 - December 2012
Job Associate Software Engineer at Workday
Industry Computer Software
Experience
Workday February 2013 - Present
inContact October 2012 - December 2012
Neumont University July 2010 - December 2012
Allegiance July 2012 - September 2012
Mozart Software March 2012 - September 2012
FM Global April 2012 - June 2012
Western Guilford High School 2006 - 2010
Skills
Java, HTML, C#, Programming, Regular Expressions, Java Enterprise Edition, OOP, MVVM, SAS programming, XAML, XML, VB.NET, MySQL, MVC, WCF, Prism, Blackberry, Bluetooth, REST, JavaFX, LINQ, Eclipse, Object Oriented Design, Visual Studio, .NET
Education
Neumont University 2010 — 2012
Bachelor's degree, Computer Science
Western Guilford High School 2006 — 2010
High School Diploma
Workday February 2013 - Present
inContact October 2012 - December 2012
Neumont University July 2010 - December 2012
Allegiance July 2012 - September 2012
Mozart Software March 2012 - September 2012
FM Global April 2012 - June 2012
Western Guilford High School 2006 - 2010
Skills
Java, HTML, C#, Programming, Regular Expressions, Java Enterprise Edition, OOP, MVVM, SAS programming, XAML, XML, VB.NET, MySQL, MVC, WCF, Prism, Blackberry, Bluetooth, REST, JavaFX, LINQ, Eclipse, Object Oriented Design, Visual Studio, .NET
Education
Neumont University 2010 — 2012
Bachelor's degree, Computer Science
Western Guilford High School 2006 — 2010
High School Diploma
David McAbee David McAbee's inContact Experience February 2015 - Present
Job District Sales Manager at inContact
Industry Information Technology and Services
Experience
inContact February 2015 - Present
VoltDelta June 2013 - February 2015
Genesys April 2011 - May 2013
Oracle July 2010 - April 2011
George Mason University November 2008 - June 2010
T-Mobile July 2004 - August 2008
Skills
Campaign Design, Social Media Marketing, Message Development, Account Management, SaaS, Cloud Applications, Direct Sales, Sales, Solution Selling, Enterprise Software, Wireless, Selling, B2B, Leadership, Cold Calling, Sales Operations, CRM, Cross-functional Team..., Campaigns, Sales Management, Competitive Analysis, Strategic Partnerships, Training, Professional Services, Sales Process, Salesforce.com, Telecommunications, Cloud Computing, Management, Go-to-market Strategy, Business Development, Lead Generation
Education
George Mason University 2006 — 2010
Individualized Studies, Economics, Environmental Science and Policy, Government
inContact February 2015 - Present
VoltDelta June 2013 - February 2015
Genesys April 2011 - May 2013
Oracle July 2010 - April 2011
George Mason University November 2008 - June 2010
T-Mobile July 2004 - August 2008
Skills
Campaign Design, Social Media Marketing, Message Development, Account Management, SaaS, Cloud Applications, Direct Sales, Sales, Solution Selling, Enterprise Software, Wireless, Selling, B2B, Leadership, Cold Calling, Sales Operations, CRM, Cross-functional Team..., Campaigns, Sales Management, Competitive Analysis, Strategic Partnerships, Training, Professional Services, Sales Process, Salesforce.com, Telecommunications, Cloud Computing, Management, Go-to-market Strategy, Business Development, Lead Generation
Education
George Mason University 2006 — 2010
Individualized Studies, Economics, Environmental Science and Policy, Government
Jeramiah Forbush's inContact Experience February 2006 - April 2008
Job CFO with solid operational experience to drive profitability through growth and efficiency.
Industry Consumer Electronics
Experience
Newmark Grubb ACRES June 2011 - Present
Harman International June 2009 - June 2011
DriverTech February 2008 - June 2009
inContact February 2006 - April 2008
PricewaterhouseCoopers August 2003 - February 2006
Deloitte June 2001 - August 2003
Leavitt Group Enterprises April 2000 - June 2001
Skills
SEC reporting, SOX, Treasury Management, Auditing, Forecasting, Cash Flow, Financial Reporting, Internal Controls, Accounting, Financial Analysis, Mergers, Revenue Recognition, Financial Modeling, Budgeting, GAAP, Due Diligence, Audit, Process Improvement, Business Planning, Financial Accounting, Manufacturing, Quickbooks, Consolidation, Strategic Planning, Compliance, Financial Management, US GAAP, Business Strategy, Start-ups, Accounts Payable, Risk Management, Investor Relations, Management Consulting, Excel, Planning, General Ledger, Payroll, Real Estate, Accounts Receivable, Process Engineering, Cash Management, Contract Negotiation, Team Building, Executive Management, Banking, Big 4, Debt, Financial Operations, Corporate Finance, Fixed Assets
Education
Duke University - The Fuqua School of Business 2006 — 2006
Continuing Professional Education, Making of a Corporate Athlete
Southern Utah University 1999 — 2001
MAcc, Accounting
Southern Utah University 1999 — 2001
BS, Accounting
Newmark Grubb ACRES June 2011 - Present
Harman International June 2009 - June 2011
DriverTech February 2008 - June 2009
inContact February 2006 - April 2008
PricewaterhouseCoopers August 2003 - February 2006
Deloitte June 2001 - August 2003
Leavitt Group Enterprises April 2000 - June 2001
Skills
SEC reporting, SOX, Treasury Management, Auditing, Forecasting, Cash Flow, Financial Reporting, Internal Controls, Accounting, Financial Analysis, Mergers, Revenue Recognition, Financial Modeling, Budgeting, GAAP, Due Diligence, Audit, Process Improvement, Business Planning, Financial Accounting, Manufacturing, Quickbooks, Consolidation, Strategic Planning, Compliance, Financial Management, US GAAP, Business Strategy, Start-ups, Accounts Payable, Risk Management, Investor Relations, Management Consulting, Excel, Planning, General Ledger, Payroll, Real Estate, Accounts Receivable, Process Engineering, Cash Management, Contract Negotiation, Team Building, Executive Management, Banking, Big 4, Debt, Financial Operations, Corporate Finance, Fixed Assets
Education
Duke University - The Fuqua School of Business 2006 — 2006
Continuing Professional Education, Making of a Corporate Athlete
Southern Utah University 1999 — 2001
MAcc, Accounting
Southern Utah University 1999 — 2001
BS, Accounting
Cole Nielsen Cole Nielsen's inContact Experience April 2015 - Present
Job Incubating Ideas at inContact
Industry Computer Software
Experience
inContact April 2015 - Present
inContact October 2014 - June 2015
inContact November 2013 - June 2015
Levementum January 2013 - November 2013
Levementum March 2008 - November 2013
Pearson March 2007 - March 2008
2Wire June 2005 - March 2007
Bruegger's Bagels September 2004 - May 2005
Skills
Software Project..., Software Design, Software Sales, MySQL, PHP, Solution Architecture, SugarCRM, LAMP, Scope Management, SaaS, Drums, Cloud Computing, HTML, SQL, Software Industry, Leadership, Salesforce.com..., CRM, Apache, Integration, Web Applications, Web Services, Business Intelligence, JavaScript, jQuery, Linux, Software Development, Open Source, Business Development, Agile Methodologies, Microsoft SQL Server, OOP, XML, Unix, Enterprise Software, IIS, SOA, REST, SDLC, SOAP, Web Development, Databases, Technical Support, Salesforce.com
Education
University of Phoenix 2009 — 2010
Business Information Systems
New Mexico State University 2001 — 2004
Digital Graphics Technology
inContact April 2015 - Present
inContact October 2014 - June 2015
inContact November 2013 - June 2015
Levementum January 2013 - November 2013
Levementum March 2008 - November 2013
Pearson March 2007 - March 2008
2Wire June 2005 - March 2007
Bruegger's Bagels September 2004 - May 2005
Skills
Software Project..., Software Design, Software Sales, MySQL, PHP, Solution Architecture, SugarCRM, LAMP, Scope Management, SaaS, Drums, Cloud Computing, HTML, SQL, Software Industry, Leadership, Salesforce.com..., CRM, Apache, Integration, Web Applications, Web Services, Business Intelligence, JavaScript, jQuery, Linux, Software Development, Open Source, Business Development, Agile Methodologies, Microsoft SQL Server, OOP, XML, Unix, Enterprise Software, IIS, SOA, REST, SDLC, SOAP, Web Development, Databases, Technical Support, Salesforce.com
Education
University of Phoenix 2009 — 2010
Business Information Systems
New Mexico State University 2001 — 2004
Digital Graphics Technology
Nichole Proestakis Nichole Proestakis's inContact Experience July 2015 - Present
Job Quality Assurance Engineer
Industry Computer Networking
Experience
inContact July 2015 - Present
inContact March 2014 - Present
Topvue October 2013 - March 2014
Skills
Quality Assurance, TFS, Microsoft Test Manager, Microsoft Project, OOP, Eclipse, HTML, CSS, Scrum, JavaScript, Agile Methodologies, SQL, MS Project, Ubuntu, .NET, Apache, Databases, IIS, Java Enterprise Edition, Windows, Web Development, C#, Software Development
Education
Neumont University 2010 — 2014
Bachelor's degree, Technology Managment
inContact July 2015 - Present
inContact March 2014 - Present
Topvue October 2013 - March 2014
Skills
Quality Assurance, TFS, Microsoft Test Manager, Microsoft Project, OOP, Eclipse, HTML, CSS, Scrum, JavaScript, Agile Methodologies, SQL, MS Project, Ubuntu, .NET, Apache, Databases, IIS, Java Enterprise Edition, Windows, Web Development, C#, Software Development
Education
Neumont University 2010 — 2014
Bachelor's degree, Technology Managment
Paul Rich's inContact Experience January 2013 - Present
Job Believer in all things CLOUD – Guiding companies towards more profitable operations with innovation and agility
Industry Computer Software
Experience
inContact January 2013 - Present
Mattersight Corporation August 2011 - January 2013
Salesforce.com July 2010 - August 2011
Aspect Software February 2008 - July 2010
Verint Systems - Witness Actionable Solutions June 2004 - 2008
Performix Technologies January 2002 - May 2004
Witness Systems January 1999 - December 2001
Davox January 1996 - December 1998
Nexus Integrated Services January 1990 - September 1995
Sytron Corporation January 1987 - January 1990
Skills
Call Center, Customer Experience, Workforce Management, SaaS, Solution Selling, Customer Satisfaction, Cloud Computing
Education
Massachusetts Maritime Academy 1976 — 1980
BSME, Engineering
inContact January 2013 - Present
Mattersight Corporation August 2011 - January 2013
Salesforce.com July 2010 - August 2011
Aspect Software February 2008 - July 2010
Verint Systems - Witness Actionable Solutions June 2004 - 2008
Performix Technologies January 2002 - May 2004
Witness Systems January 1999 - December 2001
Davox January 1996 - December 1998
Nexus Integrated Services January 1990 - September 1995
Sytron Corporation January 1987 - January 1990
Skills
Call Center, Customer Experience, Workforce Management, SaaS, Solution Selling, Customer Satisfaction, Cloud Computing
Education
Massachusetts Maritime Academy 1976 — 1980
BSME, Engineering
Jonah Mattox Jonah Mattox's inContact Experience October 2012 - Present
Job Technical Support Engineer III at inContact
Industry Computer Software
Experience
inContact October 2012 - Present
Carbonite June 2011 - March 2012
Maine Revenue Services August 2010 - March 2011
Transco Business Technologies July 2008 - July 2009
Norris Inc July 2007 - July 2008
Counseling Services, Inc. July 2006 - June 2007
Northrop Grumman Information Systems August 2004 - December 2005
United States Air Force November 1998 - November 2002
Skills
Scripting, Technical Support, Software Documentation, Video Games, Salesforce.com, Quality Assurance, Game Design, Troubleshooting, Level Design, Computer Games, Game Development, Unreal Engine 3, Technical Training, Knowledge Base, Online Gaming, HTML, C++, IVR, Computer Hardware, Technical Writing, Editing, Windows & Mac operating..., Computer Architecture, Operational Efficiency, 3D Modeling, Computer Graphics, Networking, Telecommunications..., Telecommunications..., Avaya Site..., inContact Applications, Dialer Management, Desktop Administration, Critical Thinking, Dependable Team Player, UDK, Unreal Editor, Level Layout, Texture editing, Game Asset Creation, 3DS Max, Static Mesh Collisions, Creative Writing, Project Management, Training, Telecommunications, KCS Publisher, Knowledge Domain Expert, CRM Integration
Education
DeVry University 2008 — 2011
BS, Game & Simulation Programming
inContact October 2012 - Present
Carbonite June 2011 - March 2012
Maine Revenue Services August 2010 - March 2011
Transco Business Technologies July 2008 - July 2009
Norris Inc July 2007 - July 2008
Counseling Services, Inc. July 2006 - June 2007
Northrop Grumman Information Systems August 2004 - December 2005
United States Air Force November 1998 - November 2002
Skills
Scripting, Technical Support, Software Documentation, Video Games, Salesforce.com, Quality Assurance, Game Design, Troubleshooting, Level Design, Computer Games, Game Development, Unreal Engine 3, Technical Training, Knowledge Base, Online Gaming, HTML, C++, IVR, Computer Hardware, Technical Writing, Editing, Windows & Mac operating..., Computer Architecture, Operational Efficiency, 3D Modeling, Computer Graphics, Networking, Telecommunications..., Telecommunications..., Avaya Site..., inContact Applications, Dialer Management, Desktop Administration, Critical Thinking, Dependable Team Player, UDK, Unreal Editor, Level Layout, Texture editing, Game Asset Creation, 3DS Max, Static Mesh Collisions, Creative Writing, Project Management, Training, Telecommunications, KCS Publisher, Knowledge Domain Expert, CRM Integration
Education
DeVry University 2008 — 2011
BS, Game & Simulation Programming
Lalitha Chilakamarri's inContact Experience January 2014 - October 2014
Job Business Intelligence Analyst
Industry Information Services
Experience
Service King Collision Repair Centers October 2014 - Present
inContact January 2014 - October 2014
Utah State University August 2013 - December 2013
Wipro Technologies - Client BestBuy October 2009 - March 2012
Indian Institute of Chemical Technology November 2007 - April 2008
Skills
Microsoft SQL Server, SQL, Business Intelligence, PL/SQL, SharePoint, Unix, C#, tableau 7.0, tableau 8.0, Oracle PL/SQL..., SSRS, Sharepoint 2010, LDAP Administration, Sun One LDAP, SAS enterprise Guide, UNIX administration, Microsoft Business..., SSAS 2008, SSIS, Performance point..., ASP.NET MVC, ASP.NET AJAX, jQuery, JavaScript, VB.NET, C#.NET, ASP.NET, Performace Point..., Data Analysis, Business Analytics, Microsoft Office, Business Analysis, SAS, R, Databases, Data Warehousing, Requirements Analysis, .NET
Education
Utah State University - Jon M. Huntsman School of Business 2013 — 2014
Master's degree, Information Sciences (Business Intelligence Minor), Magna Cum Laude
Jawaharlal Nehru Technological University 2006 — 2010
Bachelor's degree, Electronics and Instrumentation Engineering
Service King Collision Repair Centers October 2014 - Present
inContact January 2014 - October 2014
Utah State University August 2013 - December 2013
Wipro Technologies - Client BestBuy October 2009 - March 2012
Indian Institute of Chemical Technology November 2007 - April 2008
Skills
Microsoft SQL Server, SQL, Business Intelligence, PL/SQL, SharePoint, Unix, C#, tableau 7.0, tableau 8.0, Oracle PL/SQL..., SSRS, Sharepoint 2010, LDAP Administration, Sun One LDAP, SAS enterprise Guide, UNIX administration, Microsoft Business..., SSAS 2008, SSIS, Performance point..., ASP.NET MVC, ASP.NET AJAX, jQuery, JavaScript, VB.NET, C#.NET, ASP.NET, Performace Point..., Data Analysis, Business Analytics, Microsoft Office, Business Analysis, SAS, R, Databases, Data Warehousing, Requirements Analysis, .NET
Education
Utah State University - Jon M. Huntsman School of Business 2013 — 2014
Master's degree, Information Sciences (Business Intelligence Minor), Magna Cum Laude
Jawaharlal Nehru Technological University 2006 — 2010
Bachelor's degree, Electronics and Instrumentation Engineering
Joe Dean Joe Dean's inContact Experience August 2013 - Present
Job Principal Product Manager at inContact
Industry Telecommunications
Experience
inContact August 2013 - Present
American Express October 2010 - August 2013
inContact May 2007 - October 2010
Motorola January 2006 - May 2007
Motorola May 2002 - January 2006
Compaq May 2002 - December 2002
Skills
German, Mandarin, Product Development, Competitive Analysis, Business Strategy, Project Management, Leadership, Voice of the Customer, Global Marketing, Income Statement, User Experience Design, Product Management, SaaS, Product Marketing, Cloud Computing, Telecommunications, Cross-functional Team..., Agile Methodologies, Go-to-market Strategy, Software Project..., Enterprise Software, Product Lifecycle...
Education
Indiana University - Kelley School of Business 2005 — 2006
MS, Strategic Management
Michigan State University 1998 — 2002
BA, Telecommunications
Salt Lake Community College 2011 — 2011
Mandarin Chinese
inContact August 2013 - Present
American Express October 2010 - August 2013
inContact May 2007 - October 2010
Motorola January 2006 - May 2007
Motorola May 2002 - January 2006
Compaq May 2002 - December 2002
Skills
German, Mandarin, Product Development, Competitive Analysis, Business Strategy, Project Management, Leadership, Voice of the Customer, Global Marketing, Income Statement, User Experience Design, Product Management, SaaS, Product Marketing, Cloud Computing, Telecommunications, Cross-functional Team..., Agile Methodologies, Go-to-market Strategy, Software Project..., Enterprise Software, Product Lifecycle...
Education
Indiana University - Kelley School of Business 2005 — 2006
MS, Strategic Management
Michigan State University 1998 — 2002
BA, Telecommunications
Salt Lake Community College 2011 — 2011
Mandarin Chinese
Becky Hontz Becky Hontz's inContact Experience October 2014 - Present
Job Northeast Customer Success Manager at inContact
Industry Consumer Goods
Experience
inContact October 2014 - Present
Allegis Group October 2011 - October 2014
Pomeroy October 2009 - October 2011
Hewlett-Packard February 2004 - July 2008
AT&T September 1995 - February 2004
EDS Group 1992 - 1995
Bethlehem Steel 1985 - 1991
Skills
ITIL v3 Foundations, ITIL Service Operations, ITIL Service Transition, ITIL CSI, HDI Support Center..., IT Service Management, ITIL, Service Desk, SharePoint
Education
DeSalles University 2002 — 2005
Business, Management, Marketing, and Related Support Services
Kutztown University of Pennsylvania 1975 — 1977
inContact October 2014 - Present
Allegis Group October 2011 - October 2014
Pomeroy October 2009 - October 2011
Hewlett-Packard February 2004 - July 2008
AT&T September 1995 - February 2004
EDS Group 1992 - 1995
Bethlehem Steel 1985 - 1991
Skills
ITIL v3 Foundations, ITIL Service Operations, ITIL Service Transition, ITIL CSI, HDI Support Center..., IT Service Management, ITIL, Service Desk, SharePoint
Education
DeSalles University 2002 — 2005
Business, Management, Marketing, and Related Support Services
Kutztown University of Pennsylvania 1975 — 1977
Kurt Hoskovec Kurt Hoskovec's inContact Experience January 2011 - December 2014
Job Cloud ecosystems evangelist, contact center technology geek, and barista wannabe
Industry Information Technology and Services
Experience
inContact January 2011 - December 2014
CenturyLink June 2009 - December 2009
Embarq April 2008 - June 2009
Embarq March 2005 - April 2008
Sprint August 2003 - March 2005
Sprint PCS January 2000 - August 2003
Sprint PCS August 1996 - January 2000
Skills
Vendor Management, Critical Analysis, Call Center, Strategic Planning, SaaS, Integration, Project Management, Critical Thinking, Telecommunications, SDLC, Business Analysis, Security, Management, Program Management, Business Intelligence, Call Centers, Unified Communications, Project Planning, Requirements Analysis, Troubleshooting, VoIP, Cloud Computing, IVR, Wireless, Pre-sales, Software Development, IT Strategy, Cross-functional Team..., Process Improvement, Start-ups, Leadership, Strategic Partnerships, Strategy, Professional Services, CRM, Data Center, Product Management, Team Leadership
Education
Johnson County Community College 2009 — 2009
EMT Certification
Rockhurst University 1998 — 2000
Florida Institute of Technology 1988 — 2000
AS Aviation Management
inContact January 2011 - December 2014
CenturyLink June 2009 - December 2009
Embarq April 2008 - June 2009
Embarq March 2005 - April 2008
Sprint August 2003 - March 2005
Sprint PCS January 2000 - August 2003
Sprint PCS August 1996 - January 2000
Skills
Vendor Management, Critical Analysis, Call Center, Strategic Planning, SaaS, Integration, Project Management, Critical Thinking, Telecommunications, SDLC, Business Analysis, Security, Management, Program Management, Business Intelligence, Call Centers, Unified Communications, Project Planning, Requirements Analysis, Troubleshooting, VoIP, Cloud Computing, IVR, Wireless, Pre-sales, Software Development, IT Strategy, Cross-functional Team..., Process Improvement, Start-ups, Leadership, Strategic Partnerships, Strategy, Professional Services, CRM, Data Center, Product Management, Team Leadership
Education
Johnson County Community College 2009 — 2009
EMT Certification
Rockhurst University 1998 — 2000
Florida Institute of Technology 1988 — 2000
AS Aviation Management
Rick Jones Rick Jones's inContact Experience January 2013 - July 2014
Job MidAtlantic Regional Sales Manager and Cloud Platform Evangelist at Corvisa
Industry Telecommunications
Experience
Corvisa August 2014 - Present
Professional Association for Customer Engagement (PACE) January 2007 - Present
inContact January 2013 - July 2014
Stategic Products and Services March 2009 - January 2013
DigiVoice (acquired by Strategic Products and Services) June 2006 - February 2009
Norstan Communications (acquired by Blackbox Communications) April 1996 - March 2002
ISI Telemanagement Solutions July 1992 - March 1996
NCR June 1986 - June 1992
Skills
Unified Communications, Contact Centers, Customer Experience, Salesforce.com, Business Process..., SaaS, Strategy, Enterprise Software, Analytics, Cloud Computing, Customer Acquisition, Leadership, WFO, ACD, IVR, Contact Center..., Business Analytics, Workforce Management, Call Centers, Customer Satisfaction, Customer Retention, Solution Selling, Sales, Data Center, Sales Process, Networking, Vendor Management, CTI, Speech Analytics, Business Development, Direct Sales, Channel Relationship..., Quality Management, Managed Services, Telecommunications, VoIP, CRM, Lead Generation, Outsourcing, Strategic Partnerships, Performance Management, Professional Services, Telephony, Sales Operations, Operations Management, Telemarketing, Online Communication, Client Retention, B2B
Education
Franklin University
BSBA, Marketing & Business Management
Corvisa August 2014 - Present
Professional Association for Customer Engagement (PACE) January 2007 - Present
inContact January 2013 - July 2014
Stategic Products and Services March 2009 - January 2013
DigiVoice (acquired by Strategic Products and Services) June 2006 - February 2009
Norstan Communications (acquired by Blackbox Communications) April 1996 - March 2002
ISI Telemanagement Solutions July 1992 - March 1996
NCR June 1986 - June 1992
Skills
Unified Communications, Contact Centers, Customer Experience, Salesforce.com, Business Process..., SaaS, Strategy, Enterprise Software, Analytics, Cloud Computing, Customer Acquisition, Leadership, WFO, ACD, IVR, Contact Center..., Business Analytics, Workforce Management, Call Centers, Customer Satisfaction, Customer Retention, Solution Selling, Sales, Data Center, Sales Process, Networking, Vendor Management, CTI, Speech Analytics, Business Development, Direct Sales, Channel Relationship..., Quality Management, Managed Services, Telecommunications, VoIP, CRM, Lead Generation, Outsourcing, Strategic Partnerships, Performance Management, Professional Services, Telephony, Sales Operations, Operations Management, Telemarketing, Online Communication, Client Retention, B2B
Education
Franklin University
BSBA, Marketing & Business Management
Don Matthews's inContact Experience January 2013 - March 2013
Job Mobile Soultions Consultant at Avnet
Industry Computer Software
Experience
Avnet Technology Solutions March 2014 - Present
GTECH S.p.A. July 2013 - September 2013
REI Systems April 2013 - June 2013
inContact January 2013 - March 2013
Skills
Android, Objective-C, iOS development, HTML 5, CSS3, JavaScript, AngularJS, Java, Swift, XML, Object Oriented Design, jQuery, Titanium Mobile, Eclipse, Xcode, Test Driven Development, Java Enterprise Edition, OOP, Visual Studio, MVC, C#, AJAX, Web Services, UML, REST, SOA, Backbone.js, Underscore.js, Chocolate Chip UI, Parse Api, CSS
Education
Neumont University 2009 — 2013
Bachelor of Science (BS), Computer Science
Avnet Technology Solutions March 2014 - Present
GTECH S.p.A. July 2013 - September 2013
REI Systems April 2013 - June 2013
inContact January 2013 - March 2013
Skills
Android, Objective-C, iOS development, HTML 5, CSS3, JavaScript, AngularJS, Java, Swift, XML, Object Oriented Design, jQuery, Titanium Mobile, Eclipse, Xcode, Test Driven Development, Java Enterprise Edition, OOP, Visual Studio, MVC, C#, AJAX, Web Services, UML, REST, SOA, Backbone.js, Underscore.js, Chocolate Chip UI, Parse Api, CSS
Education
Neumont University 2009 — 2013
Bachelor of Science (BS), Computer Science
Michael Jude Collins Michael Jude Collins's inContact Experience September 2014 - Present
Job Telecom Connectivity Engineer at inContact
Industry Telecommunications
Experience
inContact September 2014 - Present
Bright House Networks December 2013 - September 2014
Windstream Communications March 2008 - December 2013
FDN Communications January 2001 - February 2008
NewSouth Communications July 1999 - December 2000
Graybar January 1995 - February 1999
Skills
MPLS, VoIP, Telecommunications, T1, SIP Trunking, Managed Services, Ethernet, IP, SIP, Telephony, WAN, Network Design, Metro Ethernet, Cloud Computing, Wireless, Data Center, LAN-WAN, PRI, MPLS VPN, Cisco Technologies, Network Security, Switches, DSL, VPN, Firewalls, Integration, Adtran, Fiber Optics, Internet Services, Optical Fiber, Networking, Hosted Services, Co-location, Sales Engineering, Cisco Routers, Security, Troubleshooting, Disaster Recovery, Unified Communications, Sales Management, DS3, QoS, TDM, Routers, Network Architecture, Data Services, Long Distance, Broadband, Virtualization, Telecommunication...
Education
Douglas Anderson School of the Arts
Florida Community College at Jacksonville
inContact September 2014 - Present
Bright House Networks December 2013 - September 2014
Windstream Communications March 2008 - December 2013
FDN Communications January 2001 - February 2008
NewSouth Communications July 1999 - December 2000
Graybar January 1995 - February 1999
Skills
MPLS, VoIP, Telecommunications, T1, SIP Trunking, Managed Services, Ethernet, IP, SIP, Telephony, WAN, Network Design, Metro Ethernet, Cloud Computing, Wireless, Data Center, LAN-WAN, PRI, MPLS VPN, Cisco Technologies, Network Security, Switches, DSL, VPN, Firewalls, Integration, Adtran, Fiber Optics, Internet Services, Optical Fiber, Networking, Hosted Services, Co-location, Sales Engineering, Cisco Routers, Security, Troubleshooting, Disaster Recovery, Unified Communications, Sales Management, DS3, QoS, TDM, Routers, Network Architecture, Data Services, Long Distance, Broadband, Virtualization, Telecommunication...
Education
Douglas Anderson School of the Arts
Florida Community College at Jacksonville
Bruce Gagnard's inContact Experience January 2011 - January 2014
Job Enterprise Sales Director
Industry Telecommunications
Experience
InsideSales.com January 2014 - Present
inContact January 2011 - January 2014
IPcelerate 2009 - 2011
Cisco 2004 - 2009
Bonneville Market Information 1992 - 2004
Skills
Solution Selling, Account Management, Sales Process, Direct Sales, SaaS, Enterprise Software, Cloud Computing, Sales Management, Sales Operations, Selling, Business Development, Contract Negotiation, VoIP, Cisco Technologies, Call Centers, Sales, Network Security, Sales Presentations, Channel Sales, Salesforce.com, Professional Services, Go-to-market Strategy, CRM, Channel Partners, Lead Generation, Network Hardware, Wireless Networking, Telephony, Management, Managed Services, Demand Generation, Enterprise Sales, Challenger Selling, Enterprise Architecture, LAN-WAN, Software Solution Sales, Cisco Call Manager, Call Center, Customer Centric..., B2B, Cold Calling, Unified Communications, Channel, Complex Sales, Contact Centers, Enterprise Technology..., Enterprise Solution..., Customer Centric Selling, Miller-Heiman Strategic..., Challenger Sales
Education
Louisiana State University
Bachelor of Science Degree, Biological Sciences
InsideSales.com January 2014 - Present
inContact January 2011 - January 2014
IPcelerate 2009 - 2011
Cisco 2004 - 2009
Bonneville Market Information 1992 - 2004
Skills
Solution Selling, Account Management, Sales Process, Direct Sales, SaaS, Enterprise Software, Cloud Computing, Sales Management, Sales Operations, Selling, Business Development, Contract Negotiation, VoIP, Cisco Technologies, Call Centers, Sales, Network Security, Sales Presentations, Channel Sales, Salesforce.com, Professional Services, Go-to-market Strategy, CRM, Channel Partners, Lead Generation, Network Hardware, Wireless Networking, Telephony, Management, Managed Services, Demand Generation, Enterprise Sales, Challenger Selling, Enterprise Architecture, LAN-WAN, Software Solution Sales, Cisco Call Manager, Call Center, Customer Centric..., B2B, Cold Calling, Unified Communications, Channel, Complex Sales, Contact Centers, Enterprise Technology..., Enterprise Solution..., Customer Centric Selling, Miller-Heiman Strategic..., Challenger Sales
Education
Louisiana State University
Bachelor of Science Degree, Biological Sciences
Ryan Elkins Ryan Elkins's inContact Experience September 2008 - June 2009
Job CEO & CoFounder at IActionable
Industry Computer Software
Experience
IActionable September 2009 - Present
inContact September 2008 - June 2009
Trakit GPS September 2007 - August 2008
Skills
Employee Engagement, C#, SQL Server, ASP.NET, Enterprise Architecture, Enterprise Software, Enterprise Gamification, Gamification, Windows Azure, ASP.NET MVC, JavaScript, jQuery, Business Process..., Business Intelligence, Business Process Design, Employee Recognition, Salesforce.com, CRM software, Software Development, Software Architecture, NOSQL, Microsoft SQL Server, CRM
Education
Neumont University 2006 — 2007
BSCS, Computer Science
IActionable September 2009 - Present
inContact September 2008 - June 2009
Trakit GPS September 2007 - August 2008
Skills
Employee Engagement, C#, SQL Server, ASP.NET, Enterprise Architecture, Enterprise Software, Enterprise Gamification, Gamification, Windows Azure, ASP.NET MVC, JavaScript, jQuery, Business Process..., Business Intelligence, Business Process Design, Employee Recognition, Salesforce.com, CRM software, Software Development, Software Architecture, NOSQL, Microsoft SQL Server, CRM
Education
Neumont University 2006 — 2007
BSCS, Computer Science
Joshua Salazar Joshua Salazar's inContact Experience April 2014 - June 2014
Job Software Engineer
Industry Computer Games
Experience
IGT January 2015 - Present
VSTherapy October 2014 - December 2014
PinPoint 3D July 2014 - September 2014
inContact April 2014 - June 2014
VSTherapy April 2014 - June 2014
GTECH S.p.A. January 2014 - March 2014
Skills
C++, Game Development, Game Design, Photoshop, Video Games, Unity3D, C#, 3D Math, XNA, ActionScript, Qt, OpenGL, Game Programming, Unreal Engine 3, DirectX, Unreal Editor
Education
Neumont University 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Software and Game Development
IGT January 2015 - Present
VSTherapy October 2014 - December 2014
PinPoint 3D July 2014 - September 2014
inContact April 2014 - June 2014
VSTherapy April 2014 - June 2014
GTECH S.p.A. January 2014 - March 2014
Skills
C++, Game Development, Game Design, Photoshop, Video Games, Unity3D, C#, 3D Math, XNA, ActionScript, Qt, OpenGL, Game Programming, Unreal Engine 3, DirectX, Unreal Editor
Education
Neumont University 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Software and Game Development
Austin Wernli's inContact Experience July 2015 - Present
Job Software Engineer II at inContact
Industry Computer Software
Experience
inContact July 2015 - Present
Kern River Gas Transmission March 2014 - July 2015
Red Brain Labs January 2014 - March 2014
Intermountain Healthcare July 2013 - December 2013
Low Book Sales January 2010 - September 2011
Skills
ASP.NET MVC, OOP, Java, SQL, Visual Studio, Object Oriented Design, C#, REST, CSS, HTML, UML, Service Oriented..., Software Design, T-SQL, Database Design, Maven, JavaScript, LINQ, SOAP, Jenkins, Sonar, CSS3, .NET, WCF, Microsoft SQL Server, jQuery, Eclipse, HTML5, ORM, Communication Skills, Software Design Patterns, Entity Framework, Algorithms, HTML 5, DotNetNuke, PowerBuilder
Education
Neumont University 2011 — 2014
Bachelor of Science (BS), Computer Science
Bountiful High School 2008 — 2011
inContact July 2015 - Present
Kern River Gas Transmission March 2014 - July 2015
Red Brain Labs January 2014 - March 2014
Intermountain Healthcare July 2013 - December 2013
Low Book Sales January 2010 - September 2011
Skills
ASP.NET MVC, OOP, Java, SQL, Visual Studio, Object Oriented Design, C#, REST, CSS, HTML, UML, Service Oriented..., Software Design, T-SQL, Database Design, Maven, JavaScript, LINQ, SOAP, Jenkins, Sonar, CSS3, .NET, WCF, Microsoft SQL Server, jQuery, Eclipse, HTML5, ORM, Communication Skills, Software Design Patterns, Entity Framework, Algorithms, HTML 5, DotNetNuke, PowerBuilder
Education
Neumont University 2011 — 2014
Bachelor of Science (BS), Computer Science
Bountiful High School 2008 — 2011
Aeris Forrest's inContact Experience July 2014 - Present
Job InCloud Developer Evangelist at inContact
Industry Information Technology and Services
Experience
inContact July 2014 - Present
Cloud Sherpas January 2013 - June 2014
Innoveer Solutions August 2012 - January 2013
inContact April 2012 - August 2012
inContact June 2008 - May 2012
CMC/FLEX April 2008 - June 2008
Skills
Salesforce.com, Pardot, CRM, Requirements Analysis, Professional Services, Integration, Business Analysis, SaaS, Web Services, Cloud Computing, SQL, Agile Methodologies, IVR, .NET, ASP.NET, Visual Studio, Software Development, ACD, Scrum, XML, Microsoft SQL Server, C#, T-SQL, Enterprise Software, Pre-sales, CTI, Customer Experience, TFS, Agile Project Management, Hosted Services, Business Analytics, ADO.NET, Subversion, Databases, Software Project..., XSLT, Agile, SQL Server
Education
Neumont University 2006 — 2008
BS, Computer Science
The University of Southern Mississippi 2005 — 2005
N/A, Construction Engineering Technology
inContact July 2014 - Present
Cloud Sherpas January 2013 - June 2014
Innoveer Solutions August 2012 - January 2013
inContact April 2012 - August 2012
inContact June 2008 - May 2012
CMC/FLEX April 2008 - June 2008
Skills
Salesforce.com, Pardot, CRM, Requirements Analysis, Professional Services, Integration, Business Analysis, SaaS, Web Services, Cloud Computing, SQL, Agile Methodologies, IVR, .NET, ASP.NET, Visual Studio, Software Development, ACD, Scrum, XML, Microsoft SQL Server, C#, T-SQL, Enterprise Software, Pre-sales, CTI, Customer Experience, TFS, Agile Project Management, Hosted Services, Business Analytics, ADO.NET, Subversion, Databases, Software Project..., XSLT, Agile, SQL Server
Education
Neumont University 2006 — 2008
BS, Computer Science
The University of Southern Mississippi 2005 — 2005
N/A, Construction Engineering Technology
Daniel Hokanson Daniel Hokanson's inContact Experience March 2008 - September 2008
Job Software Consultant; Senior Developer at Software Technology Group
Industry Computer Software
Experience
Software Technology Group February 2015 - Present
Cricut May 2014 - February 2015
Governet September 2013 - May 2014
SunGard May 2013 - September 2013
Hewlett-Packard Enterprise Services October 2010 - May 2013
United Healthcare June 2010 - September 2010
Transcontinental Media February 2010 - June 2010
NPEC November 2009 - January 2010
Digital Draw Network September 2008 - October 2009
inContact March 2008 - September 2008
Skills
.NET, Agile Methodologies, ASP.NET, C#, T-SQL, AngularJS, GruntJS, LESS, SASS, Node.js, CSS, JavaScript, XML, TFS, Web Applications, WCF, Software Engineering, Business Analysis, Microsoft SQL Server, Web Services, SSIS, ETL, Visual Studio, Testing, Requirements Gathering, LINQ, ASP.NET MVC, SSRS, IIS, Scrum, SOA, ADO.NET, XSLT, Entity Framework, WPF, jQuery, Bootstrap, Open Source Integration, Github, Tortoise SVN
Education
Neumont University 2004 — 2006
Bachelors, Computer Science
Neumont University 2004 — 2006
Bachelors of Science, Computer Science
Software Technology Group February 2015 - Present
Cricut May 2014 - February 2015
Governet September 2013 - May 2014
SunGard May 2013 - September 2013
Hewlett-Packard Enterprise Services October 2010 - May 2013
United Healthcare June 2010 - September 2010
Transcontinental Media February 2010 - June 2010
NPEC November 2009 - January 2010
Digital Draw Network September 2008 - October 2009
inContact March 2008 - September 2008
Skills
.NET, Agile Methodologies, ASP.NET, C#, T-SQL, AngularJS, GruntJS, LESS, SASS, Node.js, CSS, JavaScript, XML, TFS, Web Applications, WCF, Software Engineering, Business Analysis, Microsoft SQL Server, Web Services, SSIS, ETL, Visual Studio, Testing, Requirements Gathering, LINQ, ASP.NET MVC, SSRS, IIS, Scrum, SOA, ADO.NET, XSLT, Entity Framework, WPF, jQuery, Bootstrap, Open Source Integration, Github, Tortoise SVN
Education
Neumont University 2004 — 2006
Bachelors, Computer Science
Neumont University 2004 — 2006
Bachelors of Science, Computer Science
William Howard Brown's inContact Experience October 2008 - December 2008
Job TFS Architect & DevOps Guru
Industry Information Technology and Services
Experience
CFA Institute November 2014 - Present
c4ecare.com June 2013 - Present
Vitalz March 2014 - November 2014
Logisitcare September 2014 - October 2014
SSI Group, Mobile, AL May 2014 - May 2014
Serve an American Express Company March 2012 - March 2014
TYBRIN Corporation December 2008 - February 2012
inContact October 2008 - December 2008
ThetaTraders.com July 2008 - December 2008
Cyclops Media Remote April 2008 - September 2008
Skills
TFS, Visual Studio, C#, .NET, WCF, Microsoft SQL Server, LINQ, XML, Agile Methodologies, ASP.NET, Software Development, Entity Framework, SQL, Silverlight, Object Oriented Design, Web Applications, Configuration Management, Release Management, Scrum, Software Engineering, IIS, SOA, MSBuild, Windows 7, Enterprise Architecture, WPF, ASP.NET MVC, OOP, Subversion, Web Services, JavaScript, Windows Server, Release Engineering, Project Management, ADO.NET, Software Design, Design Patterns, AJAX, Continuous Integration, Remote Administration, Remote Desktop, Service Oriented..., Branch Management, Visual C#, XSLT, VB.NET, Test Driven Development, SSRS, IT Ops, DevOps
Education
Neumont University 2006 — 2008
Bachelor of Science (B.S.), Computer Science, 3.55 Cumulative and graduated with Honors: Cum Laude
Northwest Florida State College 2003 — 2006
Electrical Engineering, Electrical and Electronics Engineering, 3.68
CFA Institute November 2014 - Present
c4ecare.com June 2013 - Present
Vitalz March 2014 - November 2014
Logisitcare September 2014 - October 2014
SSI Group, Mobile, AL May 2014 - May 2014
Serve an American Express Company March 2012 - March 2014
TYBRIN Corporation December 2008 - February 2012
inContact October 2008 - December 2008
ThetaTraders.com July 2008 - December 2008
Cyclops Media Remote April 2008 - September 2008
Skills
TFS, Visual Studio, C#, .NET, WCF, Microsoft SQL Server, LINQ, XML, Agile Methodologies, ASP.NET, Software Development, Entity Framework, SQL, Silverlight, Object Oriented Design, Web Applications, Configuration Management, Release Management, Scrum, Software Engineering, IIS, SOA, MSBuild, Windows 7, Enterprise Architecture, WPF, ASP.NET MVC, OOP, Subversion, Web Services, JavaScript, Windows Server, Release Engineering, Project Management, ADO.NET, Software Design, Design Patterns, AJAX, Continuous Integration, Remote Administration, Remote Desktop, Service Oriented..., Branch Management, Visual C#, XSLT, VB.NET, Test Driven Development, SSRS, IT Ops, DevOps
Education
Neumont University 2006 — 2008
Bachelor of Science (B.S.), Computer Science, 3.55 Cumulative and graduated with Honors: Cum Laude
Northwest Florida State College 2003 — 2006
Electrical Engineering, Electrical and Electronics Engineering, 3.68
Margo Lister's inContact Experience December 2014 - Present
Job Partner Project Manager at inContact
Industry Computer Software
Experience
inContact December 2014 - Present
inContact February 2012 - Present
inContact February 2011 - February 2012
inContact November 2008 - February 2011
inContact December 2006 - May 2008
inContact March 2006 - December 2006
McLeodUSA 2000 - 2005
Skills
Workforce Management, Call Center, Salesforce.com, SaaS, Telephony, Customer Experience, Microsoft Office, Telecommunications, Management, Call Centers, Direct Sales, Solution Selling, Sales Process, CRM, Troubleshooting, Leadership, Contact Centers, Avaya, Sales, Account Management, Business Development, Customer Satisfaction, Team Management, Customer Service, Team Leadership
Education
Dixie State College 1989 — 1990
General
Pine View High School 1985 — 1989
HS Diploma
inContact December 2014 - Present
inContact February 2012 - Present
inContact February 2011 - February 2012
inContact November 2008 - February 2011
inContact December 2006 - May 2008
inContact March 2006 - December 2006
McLeodUSA 2000 - 2005
Skills
Workforce Management, Call Center, Salesforce.com, SaaS, Telephony, Customer Experience, Microsoft Office, Telecommunications, Management, Call Centers, Direct Sales, Solution Selling, Sales Process, CRM, Troubleshooting, Leadership, Contact Centers, Avaya, Sales, Account Management, Business Development, Customer Satisfaction, Team Management, Customer Service, Team Leadership
Education
Dixie State College 1989 — 1990
General
Pine View High School 1985 — 1989
HS Diploma
Stephanie O'Rourke Stephanie O'Rourke's inContact Experience September 2014 - Present
Job Customer Success Manager at InContact
Industry Computer Software
Experience
Coverdell May 2015 - Present
inContact September 2014 - Present
Coverdell May 2012 - August 2014
TPG TeleManagement April 2011 - May 2012
Coverdell January 2006 - October 2010
SunTrust Bank January 2005 - January 2006
MBNA September 1999 - December 2004
Skills
Vendor Management, Customer Experience, Performance Management, Call Center, Call Centers, Call Center Development, Call Center..., Business Development, Account Management, Customer Retention, Telemarketing, Lead Generation, Sales, Marketing, Direct Marketing, Customer Service, Management, New Business Development, Strategic Planning, Leadership, CRM
Education
Florida Atlantic University 1999 — 2000
Bachelor of Arts, Communication
University of South Florida 1996 — 1999
Bachelor of Arts, Communications
Coverdell May 2015 - Present
inContact September 2014 - Present
Coverdell May 2012 - August 2014
TPG TeleManagement April 2011 - May 2012
Coverdell January 2006 - October 2010
SunTrust Bank January 2005 - January 2006
MBNA September 1999 - December 2004
Skills
Vendor Management, Customer Experience, Performance Management, Call Center, Call Centers, Call Center Development, Call Center..., Business Development, Account Management, Customer Retention, Telemarketing, Lead Generation, Sales, Marketing, Direct Marketing, Customer Service, Management, New Business Development, Strategic Planning, Leadership, CRM
Education
Florida Atlantic University 1999 — 2000
Bachelor of Arts, Communication
University of South Florida 1996 — 1999
Bachelor of Arts, Communications
Nicholas Espindola's inContact Experience July 2014 - Present
Job SYSTEMS DEPLOYMENT ENGINEER/INCONTACT INC
Industry Information Technology and Services
Experience
inContact July 2014 - Present
EMC July 2012 - July 2014
inContact May 2011 - August 2012
Kirton & McConkie Law July 2009 - May 2011
Teccon Inc January 2008 - March 2009
Teccon, Inc January 2008 - March 2009
One Connect IP June 2007 - January 2008
FatPipe Networks June 2006 - June 2007
Skills
VoIP, Servers, Windows, Routing, C#, Operating Systems, Hardware, Firewalls, Deployment, PBX, SaaS, Telephony, Storage, VMware Workstation, VMware ESX, VMware Server
Education
University of Phoenix 2008 — 2010
Bachelors Degree, Information Technology
Florida International University 1997 — 1999
Eagle Gate College
ASSOCIATES, COMPUTER NETWORK TECHNOLOGY
Tallahassee Community College
ASSOCIATES, SOCIAL SCIENCE
inContact July 2014 - Present
EMC July 2012 - July 2014
inContact May 2011 - August 2012
Kirton & McConkie Law July 2009 - May 2011
Teccon Inc January 2008 - March 2009
Teccon, Inc January 2008 - March 2009
One Connect IP June 2007 - January 2008
FatPipe Networks June 2006 - June 2007
Skills
VoIP, Servers, Windows, Routing, C#, Operating Systems, Hardware, Firewalls, Deployment, PBX, SaaS, Telephony, Storage, VMware Workstation, VMware ESX, VMware Server
Education
University of Phoenix 2008 — 2010
Bachelors Degree, Information Technology
Florida International University 1997 — 1999
Eagle Gate College
ASSOCIATES, COMPUTER NETWORK TECHNOLOGY
Tallahassee Community College
ASSOCIATES, SOCIAL SCIENCE
April Taylor's inContact Experience May 2014 - Present
Job District Sales Manager at inContact
Industry Telecommunications
Experience
OSI Technology May 2015 - Present
inContact May 2014 - Present
Strategic Products & Services July 2011 - April 2014
NACR July 2009 - July 2011
ACS Dataline September 2007 - June 2009
United Asset Coverage, Inc. 1997 - 2007
GTE Customer Networks 1994 - 1997
Bellsouth Communications 1988 - 1994
Centel Communications Ltd 1984 - 1989
Skills
Telephony, Unified Communications, WAN, Managed Services, IP, IVR, CTI, Telecommunications, Cloud Computing, Channel, Avaya, VoIP, SIP, Direct Sales, Solution Selling, SIP Trunking, Unified Messaging, Network Design, ACD, Wireless, Cisco Technologies, Selling, Contact Centers
Education
Miami International University of Art and Design 1978 — 1980
OSI Technology May 2015 - Present
inContact May 2014 - Present
Strategic Products & Services July 2011 - April 2014
NACR July 2009 - July 2011
ACS Dataline September 2007 - June 2009
United Asset Coverage, Inc. 1997 - 2007
GTE Customer Networks 1994 - 1997
Bellsouth Communications 1988 - 1994
Centel Communications Ltd 1984 - 1989
Skills
Telephony, Unified Communications, WAN, Managed Services, IP, IVR, CTI, Telecommunications, Cloud Computing, Channel, Avaya, VoIP, SIP, Direct Sales, Solution Selling, SIP Trunking, Unified Messaging, Network Design, ACD, Wireless, Cisco Technologies, Selling, Contact Centers
Education
Miami International University of Art and Design 1978 — 1980
Kendra Bradberry Kendra Bradberry's inContact Experience October 2012 - February 2015
Job Program Manager at Zions Bancorporation
Industry Information Technology and Services
Experience
Zions Bancorporation February 2015 - Present
inContact October 2012 - February 2015
Nelson Laboratories, Inc. September 2010 - October 2012
ExtendHealth January 2009 - January 2010
NetDeposit October 2007 - October 2008
StayWell Custom Communication September 2000 - July 2007
Cedars-Sinai Medical Center June 1999 - September 2000
Quarterdeck June 1997 - June 1999
Skills
End User Training, Project Management, Budgets, Cross-functional Team..., Process Improvement, Financial Services, Sales, Account Management, Business Development, Business Intelligence, CRM, Enterprise Software, Integration, MS Project, Management, Mentoring, Product Management, Leadership, Program Management, SDLC, Start-ups, Vendor Management, Agile Methodologies, Quality Assurance
Education
George Mason University 1993 — 1995
BA, English Literature
Zions Bancorporation February 2015 - Present
inContact October 2012 - February 2015
Nelson Laboratories, Inc. September 2010 - October 2012
ExtendHealth January 2009 - January 2010
NetDeposit October 2007 - October 2008
StayWell Custom Communication September 2000 - July 2007
Cedars-Sinai Medical Center June 1999 - September 2000
Quarterdeck June 1997 - June 1999
Skills
End User Training, Project Management, Budgets, Cross-functional Team..., Process Improvement, Financial Services, Sales, Account Management, Business Development, Business Intelligence, CRM, Enterprise Software, Integration, MS Project, Management, Mentoring, Product Management, Leadership, Program Management, SDLC, Start-ups, Vendor Management, Agile Methodologies, Quality Assurance
Education
George Mason University 1993 — 1995
BA, English Literature
Alexander Thiel Alexander Thiel's inContact Experience September 2014 - March 2015
Job IT Support Technician at Switch
Industry Information Technology and Services
Experience
Switch June 2015 - Present
ProStar Management November 2014 - June 2015
inContact September 2014 - March 2015
Neumont University December 2013 - August 2014
Neumont University May 2014 - June 2014
Faith Lutheran Middle and High School August 2008 - June 2012
Skills
System Administration, VMware vSphere, Windows Server, VMware, Windows, Network Security, Network Administration, Active Directory, Computer Hardware, Networking, Cisco ASA, Cisco IOS, VMware View, Aruba Wireless, CentOS, Linux, Windows 7, Project Management, LAMP, Samba, Microsoft Exchange, SharePoint, Microsoft Office, PCI DSS, HIPAA
Education
Neumont University 2012 — 2015
Bachelor of Science (B.S.), Computer Information Systems
Faith Lutheran Middle and High School 2006 — 2012
7-12
Switch June 2015 - Present
ProStar Management November 2014 - June 2015
inContact September 2014 - March 2015
Neumont University December 2013 - August 2014
Neumont University May 2014 - June 2014
Faith Lutheran Middle and High School August 2008 - June 2012
Skills
System Administration, VMware vSphere, Windows Server, VMware, Windows, Network Security, Network Administration, Active Directory, Computer Hardware, Networking, Cisco ASA, Cisco IOS, VMware View, Aruba Wireless, CentOS, Linux, Windows 7, Project Management, LAMP, Samba, Microsoft Exchange, SharePoint, Microsoft Office, PCI DSS, HIPAA
Education
Neumont University 2012 — 2015
Bachelor of Science (B.S.), Computer Information Systems
Faith Lutheran Middle and High School 2006 — 2012
7-12
Brandi Hurley's inContact Experience March 2015 - Present
Job Technical Support Engineer II at inContact
Industry Computer Software
Experience
inContact March 2015 - Present
Astute Solutions April 2012 - December 2014
Cranel Imaging June 2011 - March 2012
Skills
JavaScript, XML, Microsoft SQL Server, SQL, PL/SQL, HTML, Microsoft Office, Visio, Business Analysis, Testing, Software Project..., CRM, Process Improvement, Customer Service, SaaS, Cloud Computing, Account Management, Enterprise Software, Salesforce.com, Technical Support, Troubleshooting
Education
The Ohio State University 2006 — 2008
Fashion/Apparel Design
Ohio Dominican University 2005 — 2006
Early Childhood Education and Teaching
Kaplan University-Davenport Campus
Bachelor's Degree, Business Administration and Management, General
inContact March 2015 - Present
Astute Solutions April 2012 - December 2014
Cranel Imaging June 2011 - March 2012
Skills
JavaScript, XML, Microsoft SQL Server, SQL, PL/SQL, HTML, Microsoft Office, Visio, Business Analysis, Testing, Software Project..., CRM, Process Improvement, Customer Service, SaaS, Cloud Computing, Account Management, Enterprise Software, Salesforce.com, Technical Support, Troubleshooting
Education
The Ohio State University 2006 — 2008
Fashion/Apparel Design
Ohio Dominican University 2005 — 2006
Early Childhood Education and Teaching
Kaplan University-Davenport Campus
Bachelor's Degree, Business Administration and Management, General
Stuart Bailey's inContact Experience May 2013 - July 2014
Job VP Business Development at Personiv
Industry Outsourcing/Offshoring
Experience
Personiv August 2015 - Present
Corvisa October 2014 - August 2015
Corvisa August 2014 - October 2014
inContact May 2013 - July 2014
inContact May 2013 - July 2013
LiveOps July 2012 - May 2013
Arrow S3 December 2007 - July 2012
NACR December 2003 - December 2006
Syntellect March 2001 - February 2003
Netswork Inc. March 2000 - March 2001
Skills
SaaS, Unified Communications, Solution Selling, VoIP, Telecommunications, Telephony, Cloud Computing, Account Management, Contact Centers, Enterprise Software, Strategy, Sales, Managed Services, Direct Sales, Channel Partners, Leadership, Professional Services, Key Account Management, New Business Development, Creative Problem Solving, SIP, Avaya, Sales Process, Salesforce.com, Management, Business Development, CRM, Call Centers, Offshore Outsourcing, Contact Center...
Education
Grossmont College 1981 — 1982
Business Administration and Management, General
Santa Barbara City College 1979 — 1980
Personiv August 2015 - Present
Corvisa October 2014 - August 2015
Corvisa August 2014 - October 2014
inContact May 2013 - July 2014
inContact May 2013 - July 2013
LiveOps July 2012 - May 2013
Arrow S3 December 2007 - July 2012
NACR December 2003 - December 2006
Syntellect March 2001 - February 2003
Netswork Inc. March 2000 - March 2001
Skills
SaaS, Unified Communications, Solution Selling, VoIP, Telecommunications, Telephony, Cloud Computing, Account Management, Contact Centers, Enterprise Software, Strategy, Sales, Managed Services, Direct Sales, Channel Partners, Leadership, Professional Services, Key Account Management, New Business Development, Creative Problem Solving, SIP, Avaya, Sales Process, Salesforce.com, Management, Business Development, CRM, Call Centers, Offshore Outsourcing, Contact Center...
Education
Grossmont College 1981 — 1982
Business Administration and Management, General
Santa Barbara City College 1979 — 1980
Clayton Flom Clayton Flom's inContact Experience March 2014 - Present
Job Sr. Technical Success Manager at inContact
Industry Computer Software
Experience
inContact March 2014 - Present
inContact July 2013 - Present
inContact September 2010 - July 2013
inContact March 2009 - September 2010
Data Systems International March 2007 - March 2009
Knowligent November 2006 - March 2007
Skills
Microsoft SQL Server, XML, C#, Visual Studio, SQL, Web Services, Databases, T-SQL, Software Development, Business Intelligence, JavaScript, Integration, Call Centers, .NET, CRM, SOAP, CSS, Linux, Crystal Reports, Architecture, Architectures, Technical Leadership, ASP.NET, Visio, Enterprise Software
Education
Neumont University 2005 — 2007
B.S., Computer Science
Utah State University 2003 — 2005
Aerospace, Aeronautical and Astronautical Engineering
inContact March 2014 - Present
inContact July 2013 - Present
inContact September 2010 - July 2013
inContact March 2009 - September 2010
Data Systems International March 2007 - March 2009
Knowligent November 2006 - March 2007
Skills
Microsoft SQL Server, XML, C#, Visual Studio, SQL, Web Services, Databases, T-SQL, Software Development, Business Intelligence, JavaScript, Integration, Call Centers, .NET, CRM, SOAP, CSS, Linux, Crystal Reports, Architecture, Architectures, Technical Leadership, ASP.NET, Visio, Enterprise Software
Education
Neumont University 2005 — 2007
B.S., Computer Science
Utah State University 2003 — 2005
Aerospace, Aeronautical and Astronautical Engineering
Jeanine Gray's inContact Experience July 2015 - Present
Job District Sales Manager at inContact
Industry Information Technology and Services
Experience
inContact July 2015 - Present
Creative Sales and Consulting LLC January 2008 - March 2015
Positions with Century Link, Global Crossing, Black Box, and Unify Communications January 1999 - January 2009
Skills
Unified Communications, Solution Selling, Strategic Planning, Strategic Partnerships, Storage and..., Consulting, Assessment..., LAN/WAN/Security..., Voice and Data..., SaaS, Sales Management, Salesforce.com, Leadership, Sales Process, Account Management
Education
Michigan State University 1979 — 1983
BA, Telecommunications /Sales & Marketing
inContact July 2015 - Present
Creative Sales and Consulting LLC January 2008 - March 2015
Positions with Century Link, Global Crossing, Black Box, and Unify Communications January 1999 - January 2009
Skills
Unified Communications, Solution Selling, Strategic Planning, Strategic Partnerships, Storage and..., Consulting, Assessment..., LAN/WAN/Security..., Voice and Data..., SaaS, Sales Management, Salesforce.com, Leadership, Sales Process, Account Management
Education
Michigan State University 1979 — 1983
BA, Telecommunications /Sales & Marketing
Pranil Upadhyaya Pranil Upadhyaya's inContact Experience October 2011 - December 2011
Job Software Developer at GTECH
Industry Computer Software
Experience
GTECH S.p.A. February 2015 - Present
GTECH July 2012 - Present
GTECH January 2012 - Present
inContact October 2011 - December 2011
Skills
C#, Java, JavaScript, HTML, ASP.NET, Web Services, JSP, XML, Regular Expressions, SQL, ORM, UML, jQuery, HTML5, Computer Science, Databases, Visual Studio, Microsoft Office, HTML 5, Eclipse, ASP.NET MVC, Subversion, LINQ, WCF, WPF, OOP, Java Enterprise Edition, Design Patterns, Object Oriented Design, JSON, Hibernate, PostgreSQL, SOA, T-SQL, REST, XSLT, MySQL, .NET, Agile Methodologies, Spring, Scrum, SOAP, AJAX, Software Design, MVC, Git, Test Driven Development
Education
Neumont University 2009 — 2012
Bachelor's Degree, Computer Science
GTECH S.p.A. February 2015 - Present
GTECH July 2012 - Present
GTECH January 2012 - Present
inContact October 2011 - December 2011
Skills
C#, Java, JavaScript, HTML, ASP.NET, Web Services, JSP, XML, Regular Expressions, SQL, ORM, UML, jQuery, HTML5, Computer Science, Databases, Visual Studio, Microsoft Office, HTML 5, Eclipse, ASP.NET MVC, Subversion, LINQ, WCF, WPF, OOP, Java Enterprise Edition, Design Patterns, Object Oriented Design, JSON, Hibernate, PostgreSQL, SOA, T-SQL, REST, XSLT, MySQL, .NET, Agile Methodologies, Spring, Scrum, SOAP, AJAX, Software Design, MVC, Git, Test Driven Development
Education
Neumont University 2009 — 2012
Bachelor's Degree, Computer Science
Daniel Calkins's inContact Experience April 2009 - June 2009
Job
Industry Computer Software
Experience
Imagine Learning January 2013 - Present
AccessData August 2010 - January 2013
SpectraSoft, Inc. June 2009 - July 2010
inContact April 2009 - June 2009
Medicity January 2009 - March 2009
Skills
.NET, C#, LINQ, Windows Azure, ASP.NET MVC, WCF, WPF, Microsoft SQL Server, Agile Methodologies, Entity Framework, Cloud Applications, REST, JSON, Web Applications, Web Services, Software Design, OOP, Visual Studio, Web Development, Silverlight, Scrum, ReSharper, SQL, Test Driven Development, SOA, TFS, Software Development, Databases, ASP.NET, NUnit, XAML, T-SQL, IoC, MVVM, Software Engineering, Subversion, XML, Unit Testing, Programming, Object Oriented Design, WCF Services
Education
Neumont University 2007 — 2009
Bachelor of Science, Computer Science
Imagine Learning January 2013 - Present
AccessData August 2010 - January 2013
SpectraSoft, Inc. June 2009 - July 2010
inContact April 2009 - June 2009
Medicity January 2009 - March 2009
Skills
.NET, C#, LINQ, Windows Azure, ASP.NET MVC, WCF, WPF, Microsoft SQL Server, Agile Methodologies, Entity Framework, Cloud Applications, REST, JSON, Web Applications, Web Services, Software Design, OOP, Visual Studio, Web Development, Silverlight, Scrum, ReSharper, SQL, Test Driven Development, SOA, TFS, Software Development, Databases, ASP.NET, NUnit, XAML, T-SQL, IoC, MVVM, Software Engineering, Subversion, XML, Unit Testing, Programming, Object Oriented Design, WCF Services
Education
Neumont University 2007 — 2009
Bachelor of Science, Computer Science
Jon Foster's inContact Experience January 2014 - Present
Job CEO & President at Fostar, Inc
Industry Telecommunications
Experience
FOSTAR INC May 2000 - Present
Fostar Managed Services, Inc. July 2014 - Present
inContact January 2014 - Present
Integra Telecom 2000 - Present
Comcast Cable March 2011 - Present
tw telecom January 2012 - Present
Zayo Group October 2010 - Present
CenturyLink November 2003 - Present
Nextera Communications April 2009 - Present
Windstream Communications June 2003 - Present
Skills
Co-location, SIP Trunking, Telecommunications, T1, Hosted Services, Telephony, MPLS, Sales Management, Managed Services, Long Distance, Unified Communications, VoIP, Call Center, Internet Services, Wireless, New Business Development, Ethernet, SIP, Customer Service, PRI, Managed Hosting, Public Speaking, Business Continuity..., Cabling, Call Centers, Channel Partners, Cloud Computing, Customer Retention, Data Center, Avaya, Broadband, Direct Sales, Fiber Optics, IP, IVR, LAN-WAN, Leadership, Metro Ethernet, Network Design, Networking, Optical Fiber, Professional Services, Sales Engineering, Sales Process, Salesforce.com, Selling, Solution Selling, Video Conferencing, WAN, Sales
Education
Metropolitan State University 1997 — 1999
BA, Business
FOSTAR INC May 2000 - Present
Fostar Managed Services, Inc. July 2014 - Present
inContact January 2014 - Present
Integra Telecom 2000 - Present
Comcast Cable March 2011 - Present
tw telecom January 2012 - Present
Zayo Group October 2010 - Present
CenturyLink November 2003 - Present
Nextera Communications April 2009 - Present
Windstream Communications June 2003 - Present
Skills
Co-location, SIP Trunking, Telecommunications, T1, Hosted Services, Telephony, MPLS, Sales Management, Managed Services, Long Distance, Unified Communications, VoIP, Call Center, Internet Services, Wireless, New Business Development, Ethernet, SIP, Customer Service, PRI, Managed Hosting, Public Speaking, Business Continuity..., Cabling, Call Centers, Channel Partners, Cloud Computing, Customer Retention, Data Center, Avaya, Broadband, Direct Sales, Fiber Optics, IP, IVR, LAN-WAN, Leadership, Metro Ethernet, Network Design, Networking, Optical Fiber, Professional Services, Sales Engineering, Sales Process, Salesforce.com, Selling, Solution Selling, Video Conferencing, WAN, Sales
Education
Metropolitan State University 1997 — 1999
BA, Business
Joshua Newsome Joshua Newsome's inContact Experience September 2014 - Present
Job Solution Deployment Engineer at inContact
Industry Financial Services
Experience
inContact September 2014 - Present
Uptivity September 2012 - September 2014
McGraw-Hill Education June 2010 - December 2012
vSync August 2006 - August 2008
Skills
XP, Avaya, Troubleshooting, Networking, SQL, HTML, Microsoft SQL Server, JavaScript, Windows 7, SharePoint, Windows, Windows Server, Call Centers, Customer Satisfaction, Active Directory, Technical Support, IIS, VoIP, Cisco Technologies, Visual Basic, Visual Studio, C#, .NET, Outlook, Telephony, Operating Systems
Education
DeVry University 2006 — 2007
Computer Information Systems
inContact September 2014 - Present
Uptivity September 2012 - September 2014
McGraw-Hill Education June 2010 - December 2012
vSync August 2006 - August 2008
Skills
XP, Avaya, Troubleshooting, Networking, SQL, HTML, Microsoft SQL Server, JavaScript, Windows 7, SharePoint, Windows, Windows Server, Call Centers, Customer Satisfaction, Active Directory, Technical Support, IIS, VoIP, Cisco Technologies, Visual Basic, Visual Studio, C#, .NET, Outlook, Telephony, Operating Systems
Education
DeVry University 2006 — 2007
Computer Information Systems
Tracy Akanni, PMP, MSPM's inContact Experience March 2011 - Present
Job Project Management
Industry Consumer Services
Experience
inContact March 2011 - Present
OCLC June 2009 - March 2011
Affinion Group December 1999 - June 2009
UCC Total Home January 1997 - December 1999
Children's World Learning Center October 1994 - December 1996
Skills
Call Center, Customer Service, Coaching, Leadership, Sales, Project Implementation, Workforce Management, Training, Quality Assurance, Change Management, Call Centers, Customer Satisfaction, Employee Training, Project Management, Customer Experience, Management, Salesforce.com, Program Management, Training Delivery, Account Management, Business Analysis, Software Documentation, Time Management, CRM, Team Leadership, Vendor Management, SharePoint, Process Improvement, Organizational..., Performance Management, Team Building, Business Process..., Operations Management, Analysis, Outsourcing, Telecommunications, Marketing, Team Management, Customer Retention, Cross-functional Team..., Troubleshooting, PMP, Visio, SDLC
Education
Walden University 2011 — 2014
Masters Degree, Project Management, 4.0
Marietta College 1990 — 1994
BA, Psychology
inContact March 2011 - Present
OCLC June 2009 - March 2011
Affinion Group December 1999 - June 2009
UCC Total Home January 1997 - December 1999
Children's World Learning Center October 1994 - December 1996
Skills
Call Center, Customer Service, Coaching, Leadership, Sales, Project Implementation, Workforce Management, Training, Quality Assurance, Change Management, Call Centers, Customer Satisfaction, Employee Training, Project Management, Customer Experience, Management, Salesforce.com, Program Management, Training Delivery, Account Management, Business Analysis, Software Documentation, Time Management, CRM, Team Leadership, Vendor Management, SharePoint, Process Improvement, Organizational..., Performance Management, Team Building, Business Process..., Operations Management, Analysis, Outsourcing, Telecommunications, Marketing, Team Management, Customer Retention, Cross-functional Team..., Troubleshooting, PMP, Visio, SDLC
Education
Walden University 2011 — 2014
Masters Degree, Project Management, 4.0
Marietta College 1990 — 1994
BA, Psychology
Donnell Sullivan Donnell Sullivan's inContact Experience February 2007 - September 2012
Job Resultsdriven contact center expert, managing high performance internal and outsourced teams
Industry Telecommunications
Experience
Ricoh Americas Corporation November 2014 - Present
Sullivan Family 2014 - Present
TeleTech July 2013 - October 2014
inContact February 2007 - September 2012
IRT July 2000 - July 2006
PRECISION RESPONSE CORPORATION, (PRC) January 1998 - July 2000
AT&T AMERICAN TRANSTECH / CONVERGYS January 1990 - December 1997
Skills
Analytics, Oracle, IT Management, Analysis, Incident Management, Call Center, IVR, SaaS, BPO, Cloud Computing, Call Centers, Enterprise Software, CTI, Technical Support, Customer Experience, Process Improvement, Workforce Management, Management, Business Analysis, ACD, Leadership, Telecommunications, Inbound Marketing, Strategic Planning, CRM, Contact Centers, Program Management, Operations Management, Training, Professional Services, Call Center Development, Customer Satisfaction, Outsourcing, Vendor Management
Education
Florida State University
Ricoh Americas Corporation November 2014 - Present
Sullivan Family 2014 - Present
TeleTech July 2013 - October 2014
inContact February 2007 - September 2012
IRT July 2000 - July 2006
PRECISION RESPONSE CORPORATION, (PRC) January 1998 - July 2000
AT&T AMERICAN TRANSTECH / CONVERGYS January 1990 - December 1997
Skills
Analytics, Oracle, IT Management, Analysis, Incident Management, Call Center, IVR, SaaS, BPO, Cloud Computing, Call Centers, Enterprise Software, CTI, Technical Support, Customer Experience, Process Improvement, Workforce Management, Management, Business Analysis, ACD, Leadership, Telecommunications, Inbound Marketing, Strategic Planning, CRM, Contact Centers, Program Management, Operations Management, Training, Professional Services, Call Center Development, Customer Satisfaction, Outsourcing, Vendor Management
Education
Florida State University
Danielle Fleming Danielle Fleming's inContact Experience July 2014 - September 2015
Job Software Developer at Towers Watson's OneExchange
Industry Computer Software
Experience
Towers Watson's OneExchange September 2015 - Present
inContact July 2014 - September 2015
inContact October 2011 - June 2014
Vivint August 2011 - October 2011
inContact June 2010 - July 2011
inContact September 2009 - March 2010
Skills
Java, .NET, C#, ASP.NET, JSP, JavaScript, Windows, SQL, HTML, ASP.NET MVC, Visual Studio, Scrum, WPF, UML, T-SQL, WCF, LINQ, XML, Subversion, OOP, XSLT, TFS, Microsoft SQL Server, AJAX, Web Services
Education
Neumont University 2007 — 2010
Bachelor's Degree, Computer Science
Towers Watson's OneExchange September 2015 - Present
inContact July 2014 - September 2015
inContact October 2011 - June 2014
Vivint August 2011 - October 2011
inContact June 2010 - July 2011
inContact September 2009 - March 2010
Skills
Java, .NET, C#, ASP.NET, JSP, JavaScript, Windows, SQL, HTML, ASP.NET MVC, Visual Studio, Scrum, WPF, UML, T-SQL, WCF, LINQ, XML, Subversion, OOP, XSLT, TFS, Microsoft SQL Server, AJAX, Web Services
Education
Neumont University 2007 — 2010
Bachelor's Degree, Computer Science
Patrick Russell's inContact Experience May 2015 - Present
Job Entrepreneurial minded business leader with a focus on software and client relationships
Industry Computer Software
Experience
inContact May 2015 - Present
Better Seats August 2014 - Present
inContact November 2014 - May 2015
inContact May 2014 - November 2014
Alliance Data Retail Services May 2013 - May 2014
USA 800 March 2011 - May 2013
USA 800 2009 - 2011
Redcats 2004 - December 2009
West Corporation 2002 - August 2004
Skills
Leadership, CRM, Forecasting, Management, Call Centers, Strategy, Process Improvement, Account Management, Customer Service, Call Center, Customer Satisfaction, Analysis, Operations Management, Project Management, Team Building, Strategic Planning, Outsourcing, Team Leadership, Business Process, Budgets, Customer Retention, Coaching, Salesforce.com, Business Strategy, Microsoft Excel, Business Process..., Business Analysis, Customer Experience, Cross-functional Team..., Contact Centers, Teamwork, Workforce Management, Data Analysis, PowerPoint, Quality Assurance, Enterprise Software, Start-ups, Microsoft Office, Visio, Strategic Partnerships, Solution Selling, Selling, Marketing, Product Marketing, Brand Marketing, Sales
Education
Indiana Wesleyan University
BS, Accounting
inContact May 2015 - Present
Better Seats August 2014 - Present
inContact November 2014 - May 2015
inContact May 2014 - November 2014
Alliance Data Retail Services May 2013 - May 2014
USA 800 March 2011 - May 2013
USA 800 2009 - 2011
Redcats 2004 - December 2009
West Corporation 2002 - August 2004
Skills
Leadership, CRM, Forecasting, Management, Call Centers, Strategy, Process Improvement, Account Management, Customer Service, Call Center, Customer Satisfaction, Analysis, Operations Management, Project Management, Team Building, Strategic Planning, Outsourcing, Team Leadership, Business Process, Budgets, Customer Retention, Coaching, Salesforce.com, Business Strategy, Microsoft Excel, Business Process..., Business Analysis, Customer Experience, Cross-functional Team..., Contact Centers, Teamwork, Workforce Management, Data Analysis, PowerPoint, Quality Assurance, Enterprise Software, Start-ups, Microsoft Office, Visio, Strategic Partnerships, Solution Selling, Selling, Marketing, Product Marketing, Brand Marketing, Sales
Education
Indiana Wesleyan University
BS, Accounting
Liz CaJacob Liz CaJacob's inContact Experience November 2014 - Present
Job Account Executive, inContact
Industry Design
Experience
inContact November 2014 - Present
Linxus Communications May 2010 - November 2014
CaJacob Design Group, LLC March 2005 - January 2011
Argosy Casino & Hotel June 2001 - June 2004
Wyse Advertising October 1999 - June 2001
Skills
Optical Fiber, Marketing Strategy, Marketing, Marketing Communications, Advertising, Customer Service, Sales, Customer Satisfaction, Retail, Training, Copywriting, Leadership, Newsletters, Strategic Planning, Promotions, Time Management, Email Marketing, Direct Sales, Networking, Social Media Marketing, Direct Mail, Account Management, Management, Selling, Telecommunications, Online Marketing, Small Business, Social Networking, Trade Shows, B2B, Brand Development, Lead Generation, Strategic Partnerships, Market Planning, Integrated Marketing, Salesforce.com, Online Advertising, Sales Process
Education
Miami University 1995 — 1999
Bachelor of Science, Communication
Lima Senior 1991 — 1995
inContact November 2014 - Present
Linxus Communications May 2010 - November 2014
CaJacob Design Group, LLC March 2005 - January 2011
Argosy Casino & Hotel June 2001 - June 2004
Wyse Advertising October 1999 - June 2001
Skills
Optical Fiber, Marketing Strategy, Marketing, Marketing Communications, Advertising, Customer Service, Sales, Customer Satisfaction, Retail, Training, Copywriting, Leadership, Newsletters, Strategic Planning, Promotions, Time Management, Email Marketing, Direct Sales, Networking, Social Media Marketing, Direct Mail, Account Management, Management, Selling, Telecommunications, Online Marketing, Small Business, Social Networking, Trade Shows, B2B, Brand Development, Lead Generation, Strategic Partnerships, Market Planning, Integrated Marketing, Salesforce.com, Online Advertising, Sales Process
Education
Miami University 1995 — 1999
Bachelor of Science, Communication
Lima Senior 1991 — 1995
Aprille E. Tso, MBA's inContact Experience March 2008 - September 2010
Job IT Student Mentor at Western Governors University
Industry Higher Education
Experience
Western Governors University April 2015 - Present
SelectHealth July 2013 - April 2014
inContact March 2008 - September 2010
inContact June 2007 - March 2008
Skills
Regression Testing, Test Cases, Software Quality..., Testing, Defect Tracking, Agile, JIRA, Scrum, SQL, Documentation, User Interface, Agile Methodologies, Software Documentation, Quality Assurance, Microsoft SQL Server, Web Applications, Requirements Analysis, Software Project..., Subversion, Software Engineering, XML, TFS, ASP.NET, T-SQL, Manual Testing
Education
Walden University 2013 — 2014
Doctor of Business Administration (D.B.A), Business Administration and Entrepreneurship
Western Governors University 2010 — 2013
Master of Business Administration, Management and Strategy
Neumont University 2004 — 2007
Bachelor of Science, Computer Science
Western Governors University April 2015 - Present
SelectHealth July 2013 - April 2014
inContact March 2008 - September 2010
inContact June 2007 - March 2008
Skills
Regression Testing, Test Cases, Software Quality..., Testing, Defect Tracking, Agile, JIRA, Scrum, SQL, Documentation, User Interface, Agile Methodologies, Software Documentation, Quality Assurance, Microsoft SQL Server, Web Applications, Requirements Analysis, Software Project..., Subversion, Software Engineering, XML, TFS, ASP.NET, T-SQL, Manual Testing
Education
Walden University 2013 — 2014
Doctor of Business Administration (D.B.A), Business Administration and Entrepreneurship
Western Governors University 2010 — 2013
Master of Business Administration, Management and Strategy
Neumont University 2004 — 2007
Bachelor of Science, Computer Science
Larry Bowersox Larry Bowersox's inContact Experience September 2014 - December 2014
Job Senior Accounting Clerk at Management & Training Corporation
Industry Accounting
Experience
Management & Training Corporation April 2015 - Present
IRS April 2014 - April 2015
inContact September 2014 - December 2014
Payless ShoeSource June 2010 - November 2013
MLB Advanced Media March 2007 - October 2009
MP Biomedicals August 2007 - April 2009
Walmart October 1996 - April 2007
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Outlook, Data Entry, Customer Service, QuickBooks, Accounting, Research, Time Management, Access, Payroll Processing
Education
Stevens-Henager College-Ogden 2012 — 2015
Bachelor's degree, Summa Cum Laude, Forensic Accounting, 4.0
Lakeland Community College 1997 — 2007
Associate of Arts (A.A.), Business Administration, Management and Operations, 3.59
Streetsboro High School 1984 — 1988
Diploma
Management & Training Corporation April 2015 - Present
IRS April 2014 - April 2015
inContact September 2014 - December 2014
Payless ShoeSource June 2010 - November 2013
MLB Advanced Media March 2007 - October 2009
MP Biomedicals August 2007 - April 2009
Walmart October 1996 - April 2007
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Outlook, Data Entry, Customer Service, QuickBooks, Accounting, Research, Time Management, Access, Payroll Processing
Education
Stevens-Henager College-Ogden 2012 — 2015
Bachelor's degree, Summa Cum Laude, Forensic Accounting, 4.0
Lakeland Community College 1997 — 2007
Associate of Arts (A.A.), Business Administration, Management and Operations, 3.59
Streetsboro High School 1984 — 1988
Diploma
Joshua Hampton Joshua Hampton's inContact Experience October 2010 - December 2010
Job Software Engineer
Industry Information Technology and Services
Experience
Imagine Communications September 2014 - Present
REI Systems, Inc. January 2011 - March 2014
inContact October 2010 - December 2010
Ultradent Products, Inc. July 2010 - September 2010
inContact May 2010 - July 2010
Skills
.NET, ASP.NET, C#, SQL, Agile Methodologies, WCF, LINQ, Software Engineering, Web Services, XML, AJAX, Visual Studio, ASP.NET MVC, JavaScript, CSS, OOP, Microsoft SQL Server, HTML, jQuery, Web Applications
Education
Neumont University
Bachelor of Science (BS), Computer Science
Imagine Communications September 2014 - Present
REI Systems, Inc. January 2011 - March 2014
inContact October 2010 - December 2010
Ultradent Products, Inc. July 2010 - September 2010
inContact May 2010 - July 2010
Skills
.NET, ASP.NET, C#, SQL, Agile Methodologies, WCF, LINQ, Software Engineering, Web Services, XML, AJAX, Visual Studio, ASP.NET MVC, JavaScript, CSS, OOP, Microsoft SQL Server, HTML, jQuery, Web Applications
Education
Neumont University
Bachelor of Science (BS), Computer Science
Jacob Rivers Jacob Rivers's inContact Experience July 2015 - Present
Job Manager Voice Operations at inContact
Industry Telecommunications
Experience
inContact July 2015 - Present
inContact May 2013 - July 2015
inContact 2013 - 2015
QinetiQ North America October 2008 - May 2013
Indyne Inc May 2007 - September 2008
Connecticuit Air National Guard May 2002 - April 2008
Telenor Satellite Services Inc. September 2004 - May 2007
Skills
IP, Cisco Technologies, Network Design, VoIP, Troubleshooting, Integration, Network Security, Service Delivery, Solution Architecture, Linux, TCP/IP, SIP, Asterisk, PBX, Juniper, Network Administration, System Administration, TDM, Telecommunications, Satellite Communications, Networking, Cloud Computing, Testing, Satellite, Security Clearance
Education
Brevard Community College 2008 — 2011
A.S., Computer Programming & analysis
inContact July 2015 - Present
inContact May 2013 - July 2015
inContact 2013 - 2015
QinetiQ North America October 2008 - May 2013
Indyne Inc May 2007 - September 2008
Connecticuit Air National Guard May 2002 - April 2008
Telenor Satellite Services Inc. September 2004 - May 2007
Skills
IP, Cisco Technologies, Network Design, VoIP, Troubleshooting, Integration, Network Security, Service Delivery, Solution Architecture, Linux, TCP/IP, SIP, Asterisk, PBX, Juniper, Network Administration, System Administration, TDM, Telecommunications, Satellite Communications, Networking, Cloud Computing, Testing, Satellite, Security Clearance
Education
Brevard Community College 2008 — 2011
A.S., Computer Programming & analysis
Carla Russell's inContact Experience July 2010 - February 2011
Job Global Accounts Director
Industry Computer Networking
Experience
CyrusOne August 2012 - Present
Hewlett-Packard February 2011 - August 2012
inContact July 2010 - February 2011
Oracle October 2009 - July 2010
Embarq/CenturyLink March 2008 - October 2009
EMBARQ May 2004 - March 2009
Sprint January 1998 - January 2002
Premier Packaging January 1995 - January 1998
Skills
Consulting, Account Management, Advertising, Business Development, Business Intelligence, Business Strategy, Customer Satisfaction, Cross-functional Team..., Data Center, Direct Sales, Enterprise Software, Finance, Go-to-market Strategy, Integration, Lead Generation, Leadership, Managed Services, Management, Product Management, Product Marketing, CRM, Call Centers, Channel Partners, Cloud Computing, Competitive Analysis, Contract Negotiation, Customer Service, Professional Services, New Business Development, Program Management, Project Planning, Project Portfolio..., Sales, SaaS, Sales Management, Sales Operations, Sales Process, Salesforce.com, Solution Selling, Strategic Partnerships, Strategic Planning, Telecommunications, Strategy, Unified Communications, Vendor Management, VoIP, Wireless
Education
Emporia State University
BFA, Communication
CyrusOne August 2012 - Present
Hewlett-Packard February 2011 - August 2012
inContact July 2010 - February 2011
Oracle October 2009 - July 2010
Embarq/CenturyLink March 2008 - October 2009
EMBARQ May 2004 - March 2009
Sprint January 1998 - January 2002
Premier Packaging January 1995 - January 1998
Skills
Consulting, Account Management, Advertising, Business Development, Business Intelligence, Business Strategy, Customer Satisfaction, Cross-functional Team..., Data Center, Direct Sales, Enterprise Software, Finance, Go-to-market Strategy, Integration, Lead Generation, Leadership, Managed Services, Management, Product Management, Product Marketing, CRM, Call Centers, Channel Partners, Cloud Computing, Competitive Analysis, Contract Negotiation, Customer Service, Professional Services, New Business Development, Program Management, Project Planning, Project Portfolio..., Sales, SaaS, Sales Management, Sales Operations, Sales Process, Salesforce.com, Solution Selling, Strategic Partnerships, Strategic Planning, Telecommunications, Strategy, Unified Communications, Vendor Management, VoIP, Wireless
Education
Emporia State University
BFA, Communication
Cliff Hill Cliff Hill's inContact Experience March 2007 - May 2012
Job Senior Python Developer
Industry Computer Software
Experience
Belcan TechServices September 2014 - Present
DIVERSANT, LLC March 2014 - September 2014
Sonova Systems LLC December 2013 - February 2014
Kyrus Solutions August 2013 - November 2013
Sonova Systems, LLC May 2013 - July 2013
SourceLink May 2012 - May 2013
inContact March 2007 - May 2012
Quintron Systems October 2005 - March 2007
SheerGenius.com October 2000 - May 2001
US Army, Europe January 1999 - July 2000
Skills
MySQL, T-SQL, Python, JavaScript, SaaS, Microsoft SQL Server, Professional Services, Google App Engine, Linux, SQL, HTML 5, CSS, PostgreSQL, ColdFusion, XML, Java, Java Enterprise Edition, DTS, SSIS, SQLite, Tomcat, Glassfish, CherryPy, GWT, NetBeans, Eclipse, Git, Mercurial, Subversion, JIRA, SQL Server Management..., PHP, SQLAlchemy, PlanetPress, DD-WRT, Google Apps for Domains, Agile Methodologies, Software Development, Databases, Web Applications, Programming, JSON
Education
Allan Hancock College 2005 — 2009
Associate of Arts, Computer Science
ITT Technical Institute-Nashville 2001 — 2002
N/A, Computer Electronic Engineering Technology
US Army Signal School, Ft. Gordon, GA 1995 — 1995
MOS Qualified, 74B1O - Information Systems Operator/Analyst
Belcan TechServices September 2014 - Present
DIVERSANT, LLC March 2014 - September 2014
Sonova Systems LLC December 2013 - February 2014
Kyrus Solutions August 2013 - November 2013
Sonova Systems, LLC May 2013 - July 2013
SourceLink May 2012 - May 2013
inContact March 2007 - May 2012
Quintron Systems October 2005 - March 2007
SheerGenius.com October 2000 - May 2001
US Army, Europe January 1999 - July 2000
Skills
MySQL, T-SQL, Python, JavaScript, SaaS, Microsoft SQL Server, Professional Services, Google App Engine, Linux, SQL, HTML 5, CSS, PostgreSQL, ColdFusion, XML, Java, Java Enterprise Edition, DTS, SSIS, SQLite, Tomcat, Glassfish, CherryPy, GWT, NetBeans, Eclipse, Git, Mercurial, Subversion, JIRA, SQL Server Management..., PHP, SQLAlchemy, PlanetPress, DD-WRT, Google Apps for Domains, Agile Methodologies, Software Development, Databases, Web Applications, Programming, JSON
Education
Allan Hancock College 2005 — 2009
Associate of Arts, Computer Science
ITT Technical Institute-Nashville 2001 — 2002
N/A, Computer Electronic Engineering Technology
US Army Signal School, Ft. Gordon, GA 1995 — 1995
MOS Qualified, 74B1O - Information Systems Operator/Analyst
Nick Erickson Nick Erickson's inContact Experience December 2014 - Present
Job Sr. Software Engineer in Test at inContact
Industry Computer Software
Experience
inContact December 2014 - Present
inContact July 2013 - November 2014
inContact April 2012 - June 2013
inContact June 2011 - March 2012
Neumont University August 2009 - March 2012
Circuit City November 2004 - April 2009
Skills
C#, ASP.NET MVC, Java, LINQ, Manual Testing, Test Automation, Unit Testing, Telerik, UI Automation, Test Automation..., WPF, TFS, Eclipse, Scrum, HTML 5, Visual Studio, Selenium, Test Planning, Regression Testing, Test Management, Test Cases, ASP.NET, XNA, JavaScript, Quality Assurance, WCF, XML, .NET, WebAii, T-SQL, Extreme Programming, ORM, CSS3, CSS, Subversion, OOP, UML, MVC, Continuous Integration, Agile Methodologies
Education
Neumont University 2009 — 2012
Bachelor of Science (BS), Computer Science
inContact December 2014 - Present
inContact July 2013 - November 2014
inContact April 2012 - June 2013
inContact June 2011 - March 2012
Neumont University August 2009 - March 2012
Circuit City November 2004 - April 2009
Skills
C#, ASP.NET MVC, Java, LINQ, Manual Testing, Test Automation, Unit Testing, Telerik, UI Automation, Test Automation..., WPF, TFS, Eclipse, Scrum, HTML 5, Visual Studio, Selenium, Test Planning, Regression Testing, Test Management, Test Cases, ASP.NET, XNA, JavaScript, Quality Assurance, WCF, XML, .NET, WebAii, T-SQL, Extreme Programming, ORM, CSS3, CSS, Subversion, OOP, UML, MVC, Continuous Integration, Agile Methodologies
Education
Neumont University 2009 — 2012
Bachelor of Science (BS), Computer Science
Emily Lucht Emily Lucht's inContact Experience August 2011 - Present
Job Manager of Education and Development at inContact
Industry Computer Software
Experience
inContact August 2011 - Present
Jr. League of Salt Lake City February 2010 - Present
E*TRADE Financial September 2008 - April 2011
E*TRADE Financial February 2006 - September 2008
E*TRADE Financial October 2002 - February 2006
Skills
Captivate, E-Learning, Content Development, Recruiting, Training Facilitation, Job Coaching, Project Management, Coaching, Cloud Computing, Employee Engagement, Salesforce.com, Employee Training, Non-profits, SaaS, Employee Recognition, Group Dynamics, Presentations, Photoshop, SharePoint, Camtasia, Employee Handbooks, Employee Management, Finance, Workshop Facilitation, Articulate Suite, Brokerage, Telecommunications, Project Planning, Culture Change, Employee Surveys, Content Management, Technical Writing, Call Center, Strategic Planning, Software Project..., Nonprofits, Onboarding
Education
University of California, Davis
B.A., Organizational Studies
National University
MBA
inContact August 2011 - Present
Jr. League of Salt Lake City February 2010 - Present
E*TRADE Financial September 2008 - April 2011
E*TRADE Financial February 2006 - September 2008
E*TRADE Financial October 2002 - February 2006
Skills
Captivate, E-Learning, Content Development, Recruiting, Training Facilitation, Job Coaching, Project Management, Coaching, Cloud Computing, Employee Engagement, Salesforce.com, Employee Training, Non-profits, SaaS, Employee Recognition, Group Dynamics, Presentations, Photoshop, SharePoint, Camtasia, Employee Handbooks, Employee Management, Finance, Workshop Facilitation, Articulate Suite, Brokerage, Telecommunications, Project Planning, Culture Change, Employee Surveys, Content Management, Technical Writing, Call Center, Strategic Planning, Software Project..., Nonprofits, Onboarding
Education
University of California, Davis
B.A., Organizational Studies
National University
MBA
Yolanda J. Evans Yolanda J. Evans's inContact Experience January 2015 - Present
Job Campaign Manager at inContact
Industry Information Technology and Services
Experience
inContact January 2015 - Present
Data Recognition Corporation (Contractor) 2014 - 2014
Pearson Learning Solutions 2014 - 2014
IBM August 2011 - July 2013
Sterling Commerce an AT&T Company April 2010 - August 2011
Sterling Commerce an AT&T Company May 2008 - April 2010
Sterling Commerce an AT&T Company July 2003 - May 2008
Skills
Lead Generation, Demand Generation, Sales Enablement, Integrated Marketing, Strategy, Campaign Management, Marketing Communications, Digital Marketing, Web Content Management, Account Management, SaaS, Salesforce.com, Sales Process, Business Partner..., Business Partner Support, Campaign Strategies, Lead Development, Budget Monitoring, Cloud Applications, Go-to-market Strategy, CRM, Business Alliances, Partner Management, Multi-channel Marketing, Vendor Management
Education
Grand Valley State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
inContact January 2015 - Present
Data Recognition Corporation (Contractor) 2014 - 2014
Pearson Learning Solutions 2014 - 2014
IBM August 2011 - July 2013
Sterling Commerce an AT&T Company April 2010 - August 2011
Sterling Commerce an AT&T Company May 2008 - April 2010
Sterling Commerce an AT&T Company July 2003 - May 2008
Skills
Lead Generation, Demand Generation, Sales Enablement, Integrated Marketing, Strategy, Campaign Management, Marketing Communications, Digital Marketing, Web Content Management, Account Management, SaaS, Salesforce.com, Sales Process, Business Partner..., Business Partner Support, Campaign Strategies, Lead Development, Budget Monitoring, Cloud Applications, Go-to-market Strategy, CRM, Business Alliances, Partner Management, Multi-channel Marketing, Vendor Management
Education
Grand Valley State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Jarrett Coggin's inContact Experience September 2009 - June 2011
Job Senior Release Engineer
Industry Information Technology and Services
Experience
Tesla Motors September 2014 - Present
Coggin Consulting and Services August 2014 - Present
Yahoo January 2012 - August 2014
Campus Management Corp June 2011 - January 2012
inContact September 2009 - June 2011
Encover July 2009 - September 2009
Skills
TFS, Continuous Integration, Subversion, Agile Methodologies, Scrum, C#, Windows Workflow..., XML, Software Development, WF, Quality Assurance, UML, REST, SOA, Test Driven Development, OOP, .NET, JavaScript, IIS, Visual Studio, Web Services, Microsoft SQL Server, XSLT, Eclipse, ASP.NET, Software Engineering, SQL, WCF, Web Applications, Git, T-SQL, AJAX, MVC, JSON, ASP.NET MVC, Career Development..., Diplomacy, Humility, Entrepreneurship..., Linux, Python
Education
Neumont University 2006 — 2009
Bachelor's Degree, Computer Science
Tesla Motors September 2014 - Present
Coggin Consulting and Services August 2014 - Present
Yahoo January 2012 - August 2014
Campus Management Corp June 2011 - January 2012
inContact September 2009 - June 2011
Encover July 2009 - September 2009
Skills
TFS, Continuous Integration, Subversion, Agile Methodologies, Scrum, C#, Windows Workflow..., XML, Software Development, WF, Quality Assurance, UML, REST, SOA, Test Driven Development, OOP, .NET, JavaScript, IIS, Visual Studio, Web Services, Microsoft SQL Server, XSLT, Eclipse, ASP.NET, Software Engineering, SQL, WCF, Web Applications, Git, T-SQL, AJAX, MVC, JSON, ASP.NET MVC, Career Development..., Diplomacy, Humility, Entrepreneurship..., Linux, Python
Education
Neumont University 2006 — 2009
Bachelor's Degree, Computer Science
Justin Spencer Justin Spencer's inContact Experience April 2009 - Present
Job Software Engineer at REI Systems
Industry Computer Software
Experience
REI Systems January 2010 - Present
inContact April 2009 - Present
Neumont University January 2007 - Present
inContact 2009 - 2009
Skills
C#, XML
Education
Neumont University 2007 — 2009
BS, Computer Science
REI Systems January 2010 - Present
inContact April 2009 - Present
Neumont University January 2007 - Present
inContact 2009 - 2009
Skills
C#, XML
Education
Neumont University 2007 — 2009
BS, Computer Science
Ryley Hutson's inContact Experience September 2009 - December 2009
Job Software Engineer II at Academy Mortgage
Industry Computer Software
Experience
Digital Technology International October 2010 - August 2012
RedGear Technologies June 2010 - October 2010
MokiNetworks January 2010 - March 2010
inContact September 2009 - December 2009
Excend Consulting September 2008 - October 2009
Excend Consulting September 2008 - September 2009
Anima Companion March 2009 - June 2009
Infin8 Entertaintment 2009 - 2009
Neumont University 2007 - 2009
Hackmaster Companion October 2008 - December 2008
Skills
C#, ASP.NET, WPF, Graphic Design, Microsoft Technologies, Quality Assurance, Testing, User Interface Design, Visual Studio, WCF, .NET, OOP, Java, Microsoft SQL Server, Databases, XML, SQL
Education
Neumont University 2007 — 2009
Bachelor of Science, Computer Science
Neumont University 2007 — 2009
Bachelor, Computer Science
Murray High School 2003 — 2006
Digital Technology International October 2010 - August 2012
RedGear Technologies June 2010 - October 2010
MokiNetworks January 2010 - March 2010
inContact September 2009 - December 2009
Excend Consulting September 2008 - October 2009
Excend Consulting September 2008 - September 2009
Anima Companion March 2009 - June 2009
Infin8 Entertaintment 2009 - 2009
Neumont University 2007 - 2009
Hackmaster Companion October 2008 - December 2008
Skills
C#, ASP.NET, WPF, Graphic Design, Microsoft Technologies, Quality Assurance, Testing, User Interface Design, Visual Studio, WCF, .NET, OOP, Java, Microsoft SQL Server, Databases, XML, SQL
Education
Neumont University 2007 — 2009
Bachelor of Science, Computer Science
Neumont University 2007 — 2009
Bachelor, Computer Science
Murray High School 2003 — 2006
Christina Cowell's inContact Experience April 2013 - January 2015
Job Product Manager at Aspect Software
Industry Computer Software
Experience
Aspect Software February 2015 - Present
inContact April 2013 - January 2015
Sykes (formerly ICT Group, Inc.) December 2007 - April 2013
ICT Group, Inc. January 2007 - December 2007
TPG TeleManagement April 2001 - January 2007
Philadelphia Phillies April 1998 - April 2001
Skills
Call Center, Outsourcing, Vendor Management, Telemarketing, Customer Satisfaction, CRM, Account Management, Process Improvement, Operations Management, Customer Experience, Call Centers, Management, Contact Centers, Program Management, Strategy, Leadership, Product Marketing, Quality Assurance, Training, Coaching, Forecasting, Sales, Team Leadership, Salesforce.com, Telecommunications, Workforce Management, Customer Retention, SaaS
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.85
Holy Family University 1997 — 2001
BS, Management/ Marketing
Aspect Software February 2015 - Present
inContact April 2013 - January 2015
Sykes (formerly ICT Group, Inc.) December 2007 - April 2013
ICT Group, Inc. January 2007 - December 2007
TPG TeleManagement April 2001 - January 2007
Philadelphia Phillies April 1998 - April 2001
Skills
Call Center, Outsourcing, Vendor Management, Telemarketing, Customer Satisfaction, CRM, Account Management, Process Improvement, Operations Management, Customer Experience, Call Centers, Management, Contact Centers, Program Management, Strategy, Leadership, Product Marketing, Quality Assurance, Training, Coaching, Forecasting, Sales, Team Leadership, Salesforce.com, Telecommunications, Workforce Management, Customer Retention, SaaS
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.85
Holy Family University 1997 — 2001
BS, Management/ Marketing
Michael Harwell's inContact Experience 2014 - Present
Job Principal Product Manager Customer Interaction Management Solutions at inContact
Industry Telecommunications
Experience
inContact 2014 - Present
Avaya 2012 - 2014
Avaya June 2011 - August 2012
Avaya January 2007 - June 2011
Telcordia Technologies 2000 - 2007
Skills
Avaya, Unified Communications, Telecommunications, Alliances, Channel, VoIP, Call Center, Strategy Development, Go-to-market Strategy, Vertical Marketing, New Business Development, Global Business..., Enterprise Collaboration, Enterprise Mobility, Direct Sales, Strategic Partnerships, Consultative Selling, Client Relationship..., Partner Development, Contact Centre, Contact Center Design, Multimedia, Social Media, Contact Centers, Product Management, Business Alliances, Agile Methodologies, Partner Management, Product Lifecycle..., Product Development, Selling, CRM, Strategy, Call Centers, Telephony, Managed Services, Solution Selling, SIP, IVR, Business Development, CTI, Competitive Analysis, Wireless, Professional Services, Channel Partners, Analytics, Pre-sales, IP, Unified Messaging, SaaS
Education
New Jersey Institute of Technology 2001 — 2006
MBA, Management of Technology and MIS
North Carolina State University 1986 — 1990
BA, Business Management and Finance
Gill St. Bernards School 1984 — 1986
inContact 2014 - Present
Avaya 2012 - 2014
Avaya June 2011 - August 2012
Avaya January 2007 - June 2011
Telcordia Technologies 2000 - 2007
Skills
Avaya, Unified Communications, Telecommunications, Alliances, Channel, VoIP, Call Center, Strategy Development, Go-to-market Strategy, Vertical Marketing, New Business Development, Global Business..., Enterprise Collaboration, Enterprise Mobility, Direct Sales, Strategic Partnerships, Consultative Selling, Client Relationship..., Partner Development, Contact Centre, Contact Center Design, Multimedia, Social Media, Contact Centers, Product Management, Business Alliances, Agile Methodologies, Partner Management, Product Lifecycle..., Product Development, Selling, CRM, Strategy, Call Centers, Telephony, Managed Services, Solution Selling, SIP, IVR, Business Development, CTI, Competitive Analysis, Wireless, Professional Services, Channel Partners, Analytics, Pre-sales, IP, Unified Messaging, SaaS
Education
New Jersey Institute of Technology 2001 — 2006
MBA, Management of Technology and MIS
North Carolina State University 1986 — 1990
BA, Business Management and Finance
Gill St. Bernards School 1984 — 1986
Tracey Dodd's inContact Experience November 2014 - Present
Job Solutions Deployment Engineer at inContact
Industry Telecommunications
Experience
inContact November 2014 - Present
Adtech Global January 2014 - October 2014
Adtech Global May 2012 - January 2014
GMAC Mortgage/ Ally Financial April 2011 - April 2012
Witness/Verint April 2008 - April 2011
Alliance Data November 2005 - April 2008
AT&T June 2000 - November 2005
Daisytek January 1997 - January 2000
General Electric Capital January 1996 - January 1997
General Electric Capital January 1995 - January 1996
Skills
Project Execution, Systems Analysis, Troubleshooting, Call Center, Documentation, Telecommunications, Operations, Product Support, Data Analysis, Project Management, Software Documentation, Call Centers, Technical Support, Customer Satisfaction, Workforce Management, Security, Integration, Windows Server, TCP/IP, Networking, System Administration, Testing, Vendor Management
Education
LeTourneau University 1998 — 2001
Bachelors, Business Administration
inContact November 2014 - Present
Adtech Global January 2014 - October 2014
Adtech Global May 2012 - January 2014
GMAC Mortgage/ Ally Financial April 2011 - April 2012
Witness/Verint April 2008 - April 2011
Alliance Data November 2005 - April 2008
AT&T June 2000 - November 2005
Daisytek January 1997 - January 2000
General Electric Capital January 1996 - January 1997
General Electric Capital January 1995 - January 1996
Skills
Project Execution, Systems Analysis, Troubleshooting, Call Center, Documentation, Telecommunications, Operations, Product Support, Data Analysis, Project Management, Software Documentation, Call Centers, Technical Support, Customer Satisfaction, Workforce Management, Security, Integration, Windows Server, TCP/IP, Networking, System Administration, Testing, Vendor Management
Education
LeTourneau University 1998 — 2001
Bachelors, Business Administration
Doug Mason's inContact Experience May 2014 - Present
Job Optimizing your customer experience in the cloud|District Sales Manager at InContact
Industry Information Technology and Services
Experience
inContact May 2014 - Present
Uptivity January 2013 - Present
Windstream Communications December 2009 - November 2012
Qwest Communications September 2007 - April 2010
Avaya October 2000 - November 2006
Skills
Hosted VoIP, SIP Trunking, Hosted Services, Unified Communications, Colocation, Co-location, Qualifying Prospects
Education
Case Western Reserve University - Weatherhead School of Management
MBA
Miami University
BS
inContact May 2014 - Present
Uptivity January 2013 - Present
Windstream Communications December 2009 - November 2012
Qwest Communications September 2007 - April 2010
Avaya October 2000 - November 2006
Skills
Hosted VoIP, SIP Trunking, Hosted Services, Unified Communications, Colocation, Co-location, Qualifying Prospects
Education
Case Western Reserve University - Weatherhead School of Management
MBA
Miami University
BS
Kristin Barlow's inContact Experience February 2015 - Present
Job Software Engineer at inContact
Industry Information Technology and Services
Experience
inContact February 2015 - Present
Needle September 2014 - December 2014
DeVry University December 2010 - September 2014
Monarch Marketing July 2008 - November 2010
Datamark November 2000 - October 2007
Skills
CRM, Project Management, Email Marketing, Online Advertising, Lead Generation, Direct Marketing, Leadership, Analytics, Database Design, HTML, Salesforce.com, Level 1 IT Support, Software Engineering, Software System Analysis, Object Oriented Systems, Database-driven Web..., Relational Databases, SQL, Java, C#, CSS, JavaScript, ASP.NET AJAX, Business Process, Market Research, Direct Mail, Account Management, Software Development, Agile Methodologies, Operation Efficiencies, SaaS, Management, Scrum, Web Services, Training, Databases, Strategic Planning, Customer Service, Microsoft Office, Web Development
Education
DeVry University 2011 — 2014
Bachelor's Degree, Computer Information Science with a concentration in Database Administration
University of Utah 1989 — 1991
inContact February 2015 - Present
Needle September 2014 - December 2014
DeVry University December 2010 - September 2014
Monarch Marketing July 2008 - November 2010
Datamark November 2000 - October 2007
Skills
CRM, Project Management, Email Marketing, Online Advertising, Lead Generation, Direct Marketing, Leadership, Analytics, Database Design, HTML, Salesforce.com, Level 1 IT Support, Software Engineering, Software System Analysis, Object Oriented Systems, Database-driven Web..., Relational Databases, SQL, Java, C#, CSS, JavaScript, ASP.NET AJAX, Business Process, Market Research, Direct Mail, Account Management, Software Development, Agile Methodologies, Operation Efficiencies, SaaS, Management, Scrum, Web Services, Training, Databases, Strategic Planning, Customer Service, Microsoft Office, Web Development
Education
DeVry University 2011 — 2014
Bachelor's Degree, Computer Information Science with a concentration in Database Administration
University of Utah 1989 — 1991
James Sharkey's inContact Experience October 2014 - Present
Job District Sales Manager at inContact
Industry Information Technology and Services
Experience
InContact October 2014 - Present
Carousel Industries January 2007 - October 2014
Farmstead Telephone Group January 1998 - January 2007
Skills
VoIP, Sales, Customer Service, Account Management, Solution Selling, Sales Management, New Business Development, Telecommunications, Microsoft Office, Unified Communications, Direct Sales, Managed Services, Marketing Strategy, Strategic Planning, Salesforce.com, SaaS, Cold Calling, Sales Process, Avaya, Cloud Computing, Selling, Call Centers, Telephony, IP, Product Management, Networking, MPLS, Data Center, Virtualization, Professional Services, Business Development, Channel Partners, Vendor Management, Sales Operations, Wireless, Strategic Partnerships, B2B, CRM, Lead Generation, Go-to-market Strategy, Security, Video Conferencing, Contract Negotiation, SIP Trunking, Enterprise Software, Co-location, SIP, Sales Presentations, Customer Satisfaction, Team Leadership
Education
Mercy College 1983 — 1987
BA, English Literature
InContact October 2014 - Present
Carousel Industries January 2007 - October 2014
Farmstead Telephone Group January 1998 - January 2007
Skills
VoIP, Sales, Customer Service, Account Management, Solution Selling, Sales Management, New Business Development, Telecommunications, Microsoft Office, Unified Communications, Direct Sales, Managed Services, Marketing Strategy, Strategic Planning, Salesforce.com, SaaS, Cold Calling, Sales Process, Avaya, Cloud Computing, Selling, Call Centers, Telephony, IP, Product Management, Networking, MPLS, Data Center, Virtualization, Professional Services, Business Development, Channel Partners, Vendor Management, Sales Operations, Wireless, Strategic Partnerships, B2B, CRM, Lead Generation, Go-to-market Strategy, Security, Video Conferencing, Contract Negotiation, SIP Trunking, Enterprise Software, Co-location, SIP, Sales Presentations, Customer Satisfaction, Team Leadership
Education
Mercy College 1983 — 1987
BA, English Literature
Brad Upham's inContact Experience March 2015 - Present
Job Senior Sales Engineer at inContact
Industry Computer Software
Experience
inContact March 2015 - Present
Empirix January 2013 - February 2015
Empirix June 2007 - January 2013
Intervoice 2003 - 2007
QuBX Consulting 2001 - 2003
Accenture 2000 - 2001
Discover Financial Services January 1999 - June 2000
Skills
Pre-sales, CTI, Contact Centers, Enterprise Software, IVR, Product Management, Salesforce.com, Telephony, VoIP, Wireless, Cloud Computing
Education
Michigan State University 1990 — 1995
BS, Electrical Engineering
inContact March 2015 - Present
Empirix January 2013 - February 2015
Empirix June 2007 - January 2013
Intervoice 2003 - 2007
QuBX Consulting 2001 - 2003
Accenture 2000 - 2001
Discover Financial Services January 1999 - June 2000
Skills
Pre-sales, CTI, Contact Centers, Enterprise Software, IVR, Product Management, Salesforce.com, Telephony, VoIP, Wireless, Cloud Computing
Education
Michigan State University 1990 — 1995
BS, Electrical Engineering
Ian Schell's inContact Experience January 2009 - June 2009
Job Senior Software Engineer at Cvent
Industry Computer Software
Experience
Cvent February 2014 - Present
Cvent August 2012 - February 2014
Dewberry November 2010 - August 2012
REI Systems January 2010 - November 2010
Wasatch Web Solutions March 2010 - July 2010
Aviacode June 2009 - January 2010
inContact January 2009 - June 2009
Skills
C#, Agile Methodologies, .NET, JavaScript, Visual Studio, XML, ASP.NET, Software Development, Web Services, SQL, jQuery, Scrum, HTML, Subversion, CSS, Distributed Systems, Solr, Cassandra, Java
Education
Neumont University 2007 — 2009
BS, Computer Science
Cvent February 2014 - Present
Cvent August 2012 - February 2014
Dewberry November 2010 - August 2012
REI Systems January 2010 - November 2010
Wasatch Web Solutions March 2010 - July 2010
Aviacode June 2009 - January 2010
inContact January 2009 - June 2009
Skills
C#, Agile Methodologies, .NET, JavaScript, Visual Studio, XML, ASP.NET, Software Development, Web Services, SQL, jQuery, Scrum, HTML, Subversion, CSS, Distributed Systems, Solr, Cassandra, Java
Education
Neumont University 2007 — 2009
BS, Computer Science
Kevin Sudweeks's inContact Experience March 2008 - Present
Job Software Engineer II at inContact
Industry Computer Software
Experience
inContact March 2008 - Present
Skills
C#, JavaScript, SQL, XML, HTML, CSS, Visual Studio, Software Development, Agile Methodologies, .NET, Scrum, jQuery, ASP.NET, Web Development, Web Services, AJAX, OOP, Databases
Education
Neumont University 2005 — 2008
BS
inContact March 2008 - Present
Skills
C#, JavaScript, SQL, XML, HTML, CSS, Visual Studio, Software Development, Agile Methodologies, .NET, Scrum, jQuery, ASP.NET, Web Development, Web Services, AJAX, OOP, Databases
Education
Neumont University 2005 — 2008
BS
Brent Olson's inContact Experience June 2011 - Present
Job Network Architect at inContact, Inc.
Industry Telecommunications
Experience
inContact June 2011 - Present
inContact June 2005 - June 2011
Nortel Networks September 2000 - October 2001
Novell June 1997 - July 1998
Skills
Network Engineering, Network Architecture, Network Security, Ethernet, 10G Ethernet, Brocade, Cisco Routers, ITIL v3 Foundations..., SaaS, Cisco Technologies, Cloud Computing, Networking, Data Center, Enterprise Software, Switches, Telecommunications, Routing, WAN, Routers, BGP, VoIP, Cisco IOS, SIP, Frame Relay, IP, TCP/IP, OSPF, Load Balancing, HSRP, Wireshark
Education
George Fox University 2004 — 2005
BS, Management and Business Information Systems
University of Arizona 1988 — 1989
Chemistry / General Studies
inContact June 2011 - Present
inContact June 2005 - June 2011
Nortel Networks September 2000 - October 2001
Novell June 1997 - July 1998
Skills
Network Engineering, Network Architecture, Network Security, Ethernet, 10G Ethernet, Brocade, Cisco Routers, ITIL v3 Foundations..., SaaS, Cisco Technologies, Cloud Computing, Networking, Data Center, Enterprise Software, Switches, Telecommunications, Routing, WAN, Routers, BGP, VoIP, Cisco IOS, SIP, Frame Relay, IP, TCP/IP, OSPF, Load Balancing, HSRP, Wireshark
Education
George Fox University 2004 — 2005
BS, Management and Business Information Systems
University of Arizona 1988 — 1989
Chemistry / General Studies
Cathy Tomczak's inContact Experience October 2013 - Present
Job Director, Product Management at inContact
Industry Telecommunications
Experience
inContact October 2013 - Present
Siemens Enterprise Communications 1996 - October 2013
Northern Trust 1986 - 1996
Skills
Product Management, Unified Communications, VoIP, Managed Services, Telecommunications, Call Centers, Contact Centers, SIP, IP, Telephony, IVR, Go-to-market Strategy, Wireless
Education
Indiana University Bloomington
inContact October 2013 - Present
Siemens Enterprise Communications 1996 - October 2013
Northern Trust 1986 - 1996
Skills
Product Management, Unified Communications, VoIP, Managed Services, Telecommunications, Call Centers, Contact Centers, SIP, IP, Telephony, IVR, Go-to-market Strategy, Wireless
Education
Indiana University Bloomington
Scott Marchington's inContact Experience September 2009 - December 2009
Job Mobile Developer at Gogobot
Industry Computer Software
Experience
Gogobot August 2013 - Present
APPEK December 2011 - July 2013
Solid Cactus Web.com, Inc. May 2010 - December 2011
inContact September 2009 - December 2009
Medicity July 2009 - September 2009
Skills
C#, ASP.NET, WCF, Visual Studio, .NET, Microsoft SQL Server, JavaScript, T-SQL, ADO.NET, UML, Web Applications, Database Design, Databases, Android, LINQ, Objective-C, iOS development, Android Development, Java, WPF, MVC, Software Development, HTML 5
Education
Neumont University 2007 — 2010
Computer Science
Gogobot August 2013 - Present
APPEK December 2011 - July 2013
Solid Cactus Web.com, Inc. May 2010 - December 2011
inContact September 2009 - December 2009
Medicity July 2009 - September 2009
Skills
C#, ASP.NET, WCF, Visual Studio, .NET, Microsoft SQL Server, JavaScript, T-SQL, ADO.NET, UML, Web Applications, Database Design, Databases, Android, LINQ, Objective-C, iOS development, Android Development, Java, WPF, MVC, Software Development, HTML 5
Education
Neumont University 2007 — 2010
Computer Science
Ken Kraft's inContact Experience December 2014 - Present
Job Sr Technical Succcess Manager at inContact
Industry Information Technology and Services
Experience
inContact December 2014 - Present
Aspect Communications October 1996 - December 2014
Canon Computer Systems, Inc 1993 - 1995
Skills
ACD, IVR, Telephony, Unified Communications, CTI, Contact Centers, VoIP, SIP, Troubleshooting, Telecommunications, Switches, Call Centers, Avaya, Call Logging, Unified Messaging, Pre-sales, Integration, Cisco Call Manager, TCP/IP, Customer Support, IP, SIP Trunking, Cisco Technologies, Cloud Computing, WAN, Call Routing, Firewalls, Genesys, Technical Support, Workforce Management, Disaster Recovery, Service Delivery, Managed Services, Hardware, Wireless, System Deployment, Professional Services, VPN, Solution Selling, Data Center, ISDN, Servers, IP PBX, Virtualization, VMware, Sales Engineering, Solaris, Speech Recognition
Education
DeVry University-California 1997 — 1999
Bachelor's degree, Technical Management
DeVry University Phoenix 1982 — 1984
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
inContact December 2014 - Present
Aspect Communications October 1996 - December 2014
Canon Computer Systems, Inc 1993 - 1995
Skills
ACD, IVR, Telephony, Unified Communications, CTI, Contact Centers, VoIP, SIP, Troubleshooting, Telecommunications, Switches, Call Centers, Avaya, Call Logging, Unified Messaging, Pre-sales, Integration, Cisco Call Manager, TCP/IP, Customer Support, IP, SIP Trunking, Cisco Technologies, Cloud Computing, WAN, Call Routing, Firewalls, Genesys, Technical Support, Workforce Management, Disaster Recovery, Service Delivery, Managed Services, Hardware, Wireless, System Deployment, Professional Services, VPN, Solution Selling, Data Center, ISDN, Servers, IP PBX, Virtualization, VMware, Sales Engineering, Solaris, Speech Recognition
Education
DeVry University-California 1997 — 1999
Bachelor's degree, Technical Management
DeVry University Phoenix 1982 — 1984
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Sarah Borden's inContact Experience April 2009 - September 2009
Job Software Engineer at MaritzCX
Industry Computer Software
Experience
MaritzCX April 2015 - Present
LinkTrust Technologies September 2009 - April 2015
inContact April 2009 - September 2009
Proace Technology Services January 2009 - March 2009
Neumont University 2007 - 2009
Skills
Visual Studio, ASP.NET, C#, XML, .NET, jQuery, T-SQL, ASP.NET MVC, JavaScript, LINQ, OOP, Microsoft Office, HTML, CSS, AJAX, Web Applications, SQL, Scrum, Microsoft SQL Server, Agile Methodologies, UML, ORM, Information Modeling, JSON, AccuRev, JIRA, Web Services, Subversion, HTML 5, Software Development, MVC, Test Driven Development, Databases, Razor, Web Development, Programming, Testing
Education
Neumont University 2007 — 2009
BS, Computer Science
MaritzCX April 2015 - Present
LinkTrust Technologies September 2009 - April 2015
inContact April 2009 - September 2009
Proace Technology Services January 2009 - March 2009
Neumont University 2007 - 2009
Skills
Visual Studio, ASP.NET, C#, XML, .NET, jQuery, T-SQL, ASP.NET MVC, JavaScript, LINQ, OOP, Microsoft Office, HTML, CSS, AJAX, Web Applications, SQL, Scrum, Microsoft SQL Server, Agile Methodologies, UML, ORM, Information Modeling, JSON, AccuRev, JIRA, Web Services, Subversion, HTML 5, Software Development, MVC, Test Driven Development, Databases, Razor, Web Development, Programming, Testing
Education
Neumont University 2007 — 2009
BS, Computer Science
Samuel McFarland's inContact Experience April 2009 - June 2009
Job at Walz Certified Mail Solutions
Industry Computer Software
Experience
Walz Certified Mail Solutions November 2009 - Present
inContact April 2009 - June 2009
SeamlessWeb January 2009 - March 2009
Skills
C#, Visual Studio, Java, Databases, Microsoft SQL Server, WPF, Web Services, Object Oriented Design, AJAX, WCF, .NET, SOA, CSS, ASP.NET, T-SQL, ASP.NET MVC, XML, SQL, LINQ, Software Design, JavaScript, Scrum, Software Development, TFS, Entity Framework
Education
Neumont University 2007 — 2009
BS, Computer Science
Walz Certified Mail Solutions November 2009 - Present
inContact April 2009 - June 2009
SeamlessWeb January 2009 - March 2009
Skills
C#, Visual Studio, Java, Databases, Microsoft SQL Server, WPF, Web Services, Object Oriented Design, AJAX, WCF, .NET, SOA, CSS, ASP.NET, T-SQL, ASP.NET MVC, XML, SQL, LINQ, Software Design, JavaScript, Scrum, Software Development, TFS, Entity Framework
Education
Neumont University 2007 — 2009
BS, Computer Science
Jared Maxwell's inContact Experience January 2009 - March 2009
Job Mobile Software Developer
Industry Computer Software
Experience
MokiNetworks January 2010 - Present
Spillman Technologies April 2009 - August 2009
inContact January 2009 - March 2009
Skills
Web Applications, Mobile Devices, JavaScript, C#, Windows Phone, Python, Eclipse, Cloud Computing, Android, Java, iOS, Web Services, Objective-C, Mobile Applications, iOS Development
Education
Neumont University 2007 — 2009
Bachelor of Science, Computer Science
MokiNetworks January 2010 - Present
Spillman Technologies April 2009 - August 2009
inContact January 2009 - March 2009
Skills
Web Applications, Mobile Devices, JavaScript, C#, Windows Phone, Python, Eclipse, Cloud Computing, Android, Java, iOS, Web Services, Objective-C, Mobile Applications, iOS Development
Education
Neumont University 2007 — 2009
Bachelor of Science, Computer Science
Jacob Garner's inContact Experience October 2008 - March 2010
Job Sr Software Engineer
Industry Computer Software
Experience
Glasses.com February 2015 - Present
1-800 CONTACTS April 2011 - February 2015
Smile Reminder March 2010 - April 2011
inContact October 2008 - March 2010
Indie Built January 2005 - December 2006
Headgate Studios May 2006 - August 2006
UBTA-UBET Communications May 2000 - August 2003
Skills
C#, XML, TFS, Agile Methodologies, Visual Studio, ASP.NET, ASP.NET MVC, SQL, Java, JavaScript, WCF, .NET, Scrum, SOA, C, Integration, LINQ, Software Development, Testing, WPF, jQuery
Education
Neumont University 2006 — 2008
BS, Computer Science
Glasses.com February 2015 - Present
1-800 CONTACTS April 2011 - February 2015
Smile Reminder March 2010 - April 2011
inContact October 2008 - March 2010
Indie Built January 2005 - December 2006
Headgate Studios May 2006 - August 2006
UBTA-UBET Communications May 2000 - August 2003
Skills
C#, XML, TFS, Agile Methodologies, Visual Studio, ASP.NET, ASP.NET MVC, SQL, Java, JavaScript, WCF, .NET, Scrum, SOA, C, Integration, LINQ, Software Development, Testing, WPF, jQuery
Education
Neumont University 2006 — 2008
BS, Computer Science
Kory Malmrose's inContact Experience April 2014 - June 2014
Job Software Engineer
Industry Computer Games
Experience
IGT February 2015 - Present
GTECH S.p.A. September 2014 - December 2014
Pinpoint3D July 2014 - September 2014
inContact April 2014 - June 2014
ZaReason February 2007 - September 2011
Skills
OpenGL, C++, Game Development, Software Engineering, Unity3D, XNA, Game Programming, Linear Algebra, Game Design, Linux, Unity, ActionScript, GLM, OOP, Algorithms, C#, Gameplay Programming, Visual Studio, Programming, Ubuntu, Open Source, Git, Github, Object Oriented Design, Video Games, Software Development, Subversion, .NET, Lua, Agile Methodologies, GLSL
Education
Neumont University 2011 — 2014
BSGD, Game Development
IGT February 2015 - Present
GTECH S.p.A. September 2014 - December 2014
Pinpoint3D July 2014 - September 2014
inContact April 2014 - June 2014
ZaReason February 2007 - September 2011
Skills
OpenGL, C++, Game Development, Software Engineering, Unity3D, XNA, Game Programming, Linear Algebra, Game Design, Linux, Unity, ActionScript, GLM, OOP, Algorithms, C#, Gameplay Programming, Visual Studio, Programming, Ubuntu, Open Source, Git, Github, Object Oriented Design, Video Games, Software Development, Subversion, .NET, Lua, Agile Methodologies, GLSL
Education
Neumont University 2011 — 2014
BSGD, Game Development
Timothy Hammons's inContact Experience October 2010 - March 2011
Job Software Engineer at GPS Capital Markets, Inc.
Industry Computer Software
Experience
GPS Capital Markets, Inc. August 2011 - Present
ApexEDI January 2011 - July 2011
inContact October 2010 - March 2011
Neumont University January 2009 - December 2010
Nike June 2010 - September 2010
Safeway Inc October 2001 - April 2008
Skills
C#, T-SQL, XML, CSS, WCF, ASP.NET, ASP.NET MVC, JavaScript, Microsoft SQL Server, Visual Studio, HTML, SQL, MySQL, OOP, AJAX, HTML 5, jQuery, Scrum, .NET, Web Applications
Education
Neumont University 2009 — 2011
Bachelors, Bachelors of Science in Computer Science; an emphasis on programming
GPS Capital Markets, Inc. August 2011 - Present
ApexEDI January 2011 - July 2011
inContact October 2010 - March 2011
Neumont University January 2009 - December 2010
Nike June 2010 - September 2010
Safeway Inc October 2001 - April 2008
Skills
C#, T-SQL, XML, CSS, WCF, ASP.NET, ASP.NET MVC, JavaScript, Microsoft SQL Server, Visual Studio, HTML, SQL, MySQL, OOP, AJAX, HTML 5, jQuery, Scrum, .NET, Web Applications
Education
Neumont University 2009 — 2011
Bachelors, Bachelors of Science in Computer Science; an emphasis on programming
Nicholas Chase Hanson's inContact Experience January 2010 - September 2010
Job Software Architect at IActionable
Industry Computer Software
Experience
IActionable August 2013 - Present
Eleutian Technology February 2012 - August 2013
Platinum Protection August 2010 - February 2012
inContact January 2010 - September 2010
Skills
C#, .NET, ASP.NET, JavaScript, SQL, HTML, WPF, Visual Studio, SQL Server, XML, CSS, Subversion, Web Services, jQuery, Java, Agile, WCF, LINQ, ASP.NET MVC, WinForms, MVC, Databases, Microsoft SQL Server, Software Development, REST, Web Applications
Education
Neumont University 2006 — 2010
BSCS, Computer Science
IActionable August 2013 - Present
Eleutian Technology February 2012 - August 2013
Platinum Protection August 2010 - February 2012
inContact January 2010 - September 2010
Skills
C#, .NET, ASP.NET, JavaScript, SQL, HTML, WPF, Visual Studio, SQL Server, XML, CSS, Subversion, Web Services, jQuery, Java, Agile, WCF, LINQ, ASP.NET MVC, WinForms, MVC, Databases, Microsoft SQL Server, Software Development, REST, Web Applications
Education
Neumont University 2006 — 2010
BSCS, Computer Science
Michael McMullin's inContact Experience February 2014 - Present
Job Software Engineer at inContact
Industry Computer Software
Experience
inContact February 2014 - Present
Xennsoft June 2013 - January 2014
iBAHN January 2011 - June 2013
Sizzling Platter April 2010 - July 2010
ASAP Printing Corp June 2009 - February 2010
PC Laptops March 2006 - June 2009
Totally Awesome Computers April 2001 - March 2006
Skills
.NET, C#, SQL, JavaScript, XML, Visual Studio, Microsoft SQL Server, ASP.NET, CSS, Software Design, jQuery, Database Design, Web Development, HTML 5, ASP, Software Development, VB.NET, ORM, Agile Methodologies, Scrum, AngularJS, Kendo, IIS, PostgreSQL, T-SQL, AJAX, WCF, Databases, Git, MySQL, ASP.NET MVC, TFS, Apache, OOP, Subversion
Education
Neumont University 2007 — 2009
Bachelors of Science, Computer Science
T. C. Roberson High School 1995 — 1998
High School Diploma
inContact February 2014 - Present
Xennsoft June 2013 - January 2014
iBAHN January 2011 - June 2013
Sizzling Platter April 2010 - July 2010
ASAP Printing Corp June 2009 - February 2010
PC Laptops March 2006 - June 2009
Totally Awesome Computers April 2001 - March 2006
Skills
.NET, C#, SQL, JavaScript, XML, Visual Studio, Microsoft SQL Server, ASP.NET, CSS, Software Design, jQuery, Database Design, Web Development, HTML 5, ASP, Software Development, VB.NET, ORM, Agile Methodologies, Scrum, AngularJS, Kendo, IIS, PostgreSQL, T-SQL, AJAX, WCF, Databases, Git, MySQL, ASP.NET MVC, TFS, Apache, OOP, Subversion
Education
Neumont University 2007 — 2009
Bachelors of Science, Computer Science
T. C. Roberson High School 1995 — 1998
High School Diploma
Logan Neufeld's inContact Experience 2010 - 2010
Job Software Developer at Wizards of the Coast
Industry Computer Software
Experience
Wizards of the Coast April 2014 - Present
Rylem May 2013 - Present
Aditi Staffing March 2013 - April 2013
Wipro Technologies December 2011 - February 2013
Silverlode Interactive March 2011 - August 2011
inContact 2010 - 2010
Skills
Unity3D, C#, Java, SQL, XNA, WCF, WPF, Unit Testing, LINQ, Visual Studio, .NET, ASP.NET, WiX, OOP
Education
Neumont University 2007 — 2010
Bachelor of Science, Computer Science
Wizards of the Coast April 2014 - Present
Rylem May 2013 - Present
Aditi Staffing March 2013 - April 2013
Wipro Technologies December 2011 - February 2013
Silverlode Interactive March 2011 - August 2011
inContact 2010 - 2010
Skills
Unity3D, C#, Java, SQL, XNA, WCF, WPF, Unit Testing, LINQ, Visual Studio, .NET, ASP.NET, WiX, OOP
Education
Neumont University 2007 — 2010
Bachelor of Science, Computer Science
Geoffrey Setjo's inContact Experience July 2010 - December 2010
Job Technical Support Engineer at EMC
Industry Computer Software
Experience
EMC August 2011 - Present
ThomasArts February 2011 - April 2011
inContact July 2010 - December 2010
Education
Neumont University 2007 — 2010
Bachelor's, Computer Science - Programming
EMC August 2011 - Present
ThomasArts February 2011 - April 2011
inContact July 2010 - December 2010
Education
Neumont University 2007 — 2010
Bachelor's, Computer Science - Programming
Adam Bussdieker's inContact Experience June 2010 - December 2010
Job Software Engineer at GPS Capital Markets, Inc.
Industry Computer Software
Experience
GPS Capital Markets, Inc. April 2013 - Present
Medicity January 2012 - March 2013
Medicity March 2011 - January 2012
REI Systems January 2011 - March 2011
inContact June 2010 - December 2010
Skills
ASP.NET MVC, C#, ASP.NET, Quality Assurance, Test Automation, Visual Studio, WCF, XML
Education
Neumont University 2008 — 2011
Bachelors, Computer Science
GPS Capital Markets, Inc. April 2013 - Present
Medicity January 2012 - March 2013
Medicity March 2011 - January 2012
REI Systems January 2011 - March 2011
inContact June 2010 - December 2010
Skills
ASP.NET MVC, C#, ASP.NET, Quality Assurance, Test Automation, Visual Studio, WCF, XML
Education
Neumont University 2008 — 2011
Bachelors, Computer Science
Alexander Saale's inContact Experience July 2010 - December 2010
Job Software Engineer
Industry Computer Software
Experience
Kern River Gas Transmission Co. September 2011 - Present
Extend Health April 2011 - August 2011
uGenius Technology January 2011 - March 2011
inContact July 2010 - December 2010
Skills
.Net, C#, WPF, WCF, ASP.NET, MVC, MVVM, OOP, HTML, Java, JavaScript, jQuery, .NET CLR, XNA, .NET, Unit Testing, Microsoft SQL Server, Subversion, T-SQL, LINQ, ASP.NET MVC, CSS, SQL, Visual Studio, TFS, XSLT, WinForms, Web Applications, IIS, Databases, Eclipse, AJAX, JSON
Education
Neumont University 2008 — 2011
Bachelor, Science Computer Science
Kern River Gas Transmission Co. September 2011 - Present
Extend Health April 2011 - August 2011
uGenius Technology January 2011 - March 2011
inContact July 2010 - December 2010
Skills
.Net, C#, WPF, WCF, ASP.NET, MVC, MVVM, OOP, HTML, Java, JavaScript, jQuery, .NET CLR, XNA, .NET, Unit Testing, Microsoft SQL Server, Subversion, T-SQL, LINQ, ASP.NET MVC, CSS, SQL, Visual Studio, TFS, XSLT, WinForms, Web Applications, IIS, Databases, Eclipse, AJAX, JSON
Education
Neumont University 2008 — 2011
Bachelor, Science Computer Science
Thomas Sconiers's inContact Experience 2008 - 2009
Job
Industry Information Technology and Services
Experience
LANDesk Software October 2012 - September 2013
The Advisory Board Company July 2012 - September 2012
Extra Space Storage December 2009 - July 2012
inContact 2008 - 2009
Skills
Salesforce.com..., Apex Programming, Visualforce Pages, Java, JavaScript, C#, WCF Services, ASP.NET, Python, Apex Data Loader, Web Services, Microsoft SQL Server, MySQL, Software Development, Selenium, Test Driven Development, NUnit, Databases, Integration, .NET, Salesforce.com, Enterprise Software, SaaS, Testing
Education
Neumont University
Bachelor of Science (BS), Computer Science
Weber State University
Associate of Arts (AA), General Studies
LANDesk Software October 2012 - September 2013
The Advisory Board Company July 2012 - September 2012
Extra Space Storage December 2009 - July 2012
inContact 2008 - 2009
Skills
Salesforce.com..., Apex Programming, Visualforce Pages, Java, JavaScript, C#, WCF Services, ASP.NET, Python, Apex Data Loader, Web Services, Microsoft SQL Server, MySQL, Software Development, Selenium, Test Driven Development, NUnit, Databases, Integration, .NET, Salesforce.com, Enterprise Software, SaaS, Testing
Education
Neumont University
Bachelor of Science (BS), Computer Science
Weber State University
Associate of Arts (AA), General Studies
Chase Mahony's inContact Experience January 2013 - April 2013
Job Enterprise SQL Server Operational Database Administrator at Intermountain Healthcare
Industry Computer Software
Experience
Intermountain Healthcare July 2013 - Present
Rubio's Restaurants, Inc. April 2013 - June 2013
inContact January 2013 - April 2013
CR England October 2012 - December 2012
AtTask, Inc. March 2012 - June 2012
Skills
Databases, HTML, Web Design, java, .NET, c#, Microsoft SQL Server, Linux, Git, mvn, OOP, Service Oriented..., Test Driven Development, WCF, WPF, ASP.NET, Web Services, Spring, Swing, CSS, JavaScript, Photoshop, MVC, Razor, J2EE Application..., Visual Studio, microsoft test manager, Information Modeling, Database Design, Application...
Education
Neumont University 2010 — 2013
Bachelor's degree, Computer Science
Canyons technical education center 2008 — 2010
Computer Science
Intermountain Healthcare July 2013 - Present
Rubio's Restaurants, Inc. April 2013 - June 2013
inContact January 2013 - April 2013
CR England October 2012 - December 2012
AtTask, Inc. March 2012 - June 2012
Skills
Databases, HTML, Web Design, java, .NET, c#, Microsoft SQL Server, Linux, Git, mvn, OOP, Service Oriented..., Test Driven Development, WCF, WPF, ASP.NET, Web Services, Spring, Swing, CSS, JavaScript, Photoshop, MVC, Razor, J2EE Application..., Visual Studio, microsoft test manager, Information Modeling, Database Design, Application...
Education
Neumont University 2010 — 2013
Bachelor's degree, Computer Science
Canyons technical education center 2008 — 2010
Computer Science
Michael Sutterlin's inContact Experience February 2015 - Present
Job Voice Engineer at inContact
Industry Information Technology and Services
Experience
inContact February 2015 - Present
inContact March 2014 - February 2015
Connecticut Air National Guard November 2013 - January 2015
Astrium November 2013 - March 2014
Abacus Technology August 2011 - October 2013
InDyne Inc, January 2008 - August 2011
Sea Tel of Cobham June 2006 - January 2008
Telenor Satellite Broadcasting January 2001 - June 2006
United States Air Force November 1996 - November 2000
Skills
Troubleshooting, Bentley Microstation, Visio, Microsoft Office, Windows 7, Computer Hardware, Salesforce.com, Software Documentation, Telecommunications, VoIP, Windows Server, Windows XP, Cloud Computing, Switches
Education
Brevard Community College 2009 — 2011
Associate of Science (A.S.), Networking Services Technology
inContact February 2015 - Present
inContact March 2014 - February 2015
Connecticut Air National Guard November 2013 - January 2015
Astrium November 2013 - March 2014
Abacus Technology August 2011 - October 2013
InDyne Inc, January 2008 - August 2011
Sea Tel of Cobham June 2006 - January 2008
Telenor Satellite Broadcasting January 2001 - June 2006
United States Air Force November 1996 - November 2000
Skills
Troubleshooting, Bentley Microstation, Visio, Microsoft Office, Windows 7, Computer Hardware, Salesforce.com, Software Documentation, Telecommunications, VoIP, Windows Server, Windows XP, Cloud Computing, Switches
Education
Brevard Community College 2009 — 2011
Associate of Science (A.S.), Networking Services Technology
Samuel Marks's inContact Experience April 2015 - June 2015
Job Network Operations Center Intern at inContact
Industry Higher Education
Experience
Neumont University October 2012 - Present
inContact April 2015 - June 2015
Skills
Windows Server 2012, Windows 7, VMware vCenter, Shell Scripting, Networking, Project Management, Kali Linux, Citrix Xen Server, C#, Research, Microsoft Office, IIS, Windows, Microsoft Word, Microsoft Excel, Computer Hardware, Microsoft Exchange, Microsoft Sharepoint..., PCI DSS, HIPAA, CentOS, JavaScript, VMware Workstation, OSSEC, Microsoft SQL Server, SharePoint Server, CSS, Java, Windows Server, HTML, Teamwork, Communication, Security, Programming
Education
Neumont University 2010 — 2015
Bachelor of Computer Information Systems, Computer and Information Systems Security/Information Assurance
LaGrange Senior High School 2008 — 2012
High School
Neumont University October 2012 - Present
inContact April 2015 - June 2015
Skills
Windows Server 2012, Windows 7, VMware vCenter, Shell Scripting, Networking, Project Management, Kali Linux, Citrix Xen Server, C#, Research, Microsoft Office, IIS, Windows, Microsoft Word, Microsoft Excel, Computer Hardware, Microsoft Exchange, Microsoft Sharepoint..., PCI DSS, HIPAA, CentOS, JavaScript, VMware Workstation, OSSEC, Microsoft SQL Server, SharePoint Server, CSS, Java, Windows Server, HTML, Teamwork, Communication, Security, Programming
Education
Neumont University 2010 — 2015
Bachelor of Computer Information Systems, Computer and Information Systems Security/Information Assurance
LaGrange Senior High School 2008 — 2012
High School
Ragavi Pala Janardhan's inContact Experience May 2014 - July 2014
Job Advisory Associate
Industry Information Technology and Services
Experience
PwC August 2015 - Present
Iowa State University August 2014 - May 2015
inContact May 2014 - July 2014
Iowa State University September 2013 - December 2013
Skills
Eclipse, Visual Studio, WebMatrix, Netbeans, XAMPP, Tomcat, Java, C#, PHP, C++, C, MySql, Android, DB2, Oracle 10g, MS Acess, EJB, JDBC, Java Enterprise Edition, HTML, CSS, JavaScript, Argo UML, Hibernate, Struts, Rational Rose, Filezilla, SSH Client, Fiddler, SketchUp, Tortoise SVN, Agile Application..., NetBeans, MySQL, Programming
Education
Iowa State University 2013 — 2015
Master of Science (MS), Computer Science, 3.72/4
SSN College of Engineering 2009 — 2013
B.TECH, Information Technology, 8.36/10.0
PwC August 2015 - Present
Iowa State University August 2014 - May 2015
inContact May 2014 - July 2014
Iowa State University September 2013 - December 2013
Skills
Eclipse, Visual Studio, WebMatrix, Netbeans, XAMPP, Tomcat, Java, C#, PHP, C++, C, MySql, Android, DB2, Oracle 10g, MS Acess, EJB, JDBC, Java Enterprise Edition, HTML, CSS, JavaScript, Argo UML, Hibernate, Struts, Rational Rose, Filezilla, SSH Client, Fiddler, SketchUp, Tortoise SVN, Agile Application..., NetBeans, MySQL, Programming
Education
Iowa State University 2013 — 2015
Master of Science (MS), Computer Science, 3.72/4
SSN College of Engineering 2009 — 2013
B.TECH, Information Technology, 8.36/10.0
Chris Galindo's inContact Experience December 2012 - Present
Job Software Engineer in Test at inContact
Industry Computer Software
Experience
inContact December 2012 - Present
Tomax Corporation 2010 - 2012
Education
DeVry University Phoenix, AZ 2007 — 2010
Bachelor's degree, Computer Science
inContact December 2012 - Present
Tomax Corporation 2010 - 2012
Education
DeVry University Phoenix, AZ 2007 — 2010
Bachelor's degree, Computer Science
Hewlett-Packard
SAP
Symantec
Intuit
HP
salesforce.com
Bloomberg LP
Autodesk